Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Here at Travelers, we have big ambitions! We are looking for an Underwriting Officer to support our well respected Professional Indemnity team based in London. This is a fantastic opportunity for someone with previous experience in a similar role, or who has some portfolio management responsibilities and is ready to take the next step in their career. As Underwriting Officer you will play a pivotal role in developing, shaping and influencing the underwriting strategy and standards across all of our Professional Indemnity products, including standard solicitors, platinum solicitors, and professions. Drawing on your previous experience within the Solicitors PI space, you will also be responsible for identifying profitable growth opportunities and providing direction to balance growth, risk and profitability across the PI portfolios. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. Primary Job Duties & Responsibilities In conjunction with VP BSI, CUO BSI and Enterprise colleagues in BSI US, establish strategic long and short term underwriting strategies to effectively achieve profit and growth objectives. Participate in the establishment of underwriting and product development strategies that reflect market competitive conditions and global BSI appetite. Work collaboratively with BSI Practice Leaders and Product Managers in the US to develop underwriting guidance and best practice. In conjunction with the relevant business unit leaders ensure the successful implementation of our agreed underwriting strategies. Support business unit leaders in strategic business planning activities. In conjunction with the relevant business unit leaders, responsibilities include, but are not limited to: Monitoring loss ratio and claim trends across all Professional Indemnity products and making recommendations for underwriting strategy revisions. Monitoring the regulatory and statutory environments in territories where we trade, industry developments & claims trends, and making recommendations for underwriting strategy revisions. Overseeing and engaging in the approval, sign-off and development of policy wordings. Establishing underwriting and pricing guidelines. Ensuring that automation systems and the tools to support Product initiatives are designed & implemented effectively. Providing direction & training to underwriters on Professional Indemnity product features and underwriting/pricing techniques. In conjunction with the relevant business unit leaders provide oversight to portfolio management/strategic underwriting decisions to ensure production, financial and underwriting objectives with respect to profitability are achieved. Underwriting responsibilities include, but are not limited to: Act as key underwriting referral point for Professional Indemnity products internally and where underwriting authority has been delegated externally. Daily interaction with Development Underwriters on their respective risks, including acting as a referral resource. Respond as appropriate to regulatory and legal environment changes. Involved with building/maintaining customer and agent relationships. Participate in, prepare reports and present at Collaborative Underwriting Reviews (CUREs) and Portfolio Reviews. Participate in underwriting audits and in conjunction with the business unit leaders, is responsible for monitoring trends and ensuring that resultant action plans/measures are implemented. Participate in reviewing training needs and creating and delivering training to Development Underwriters. Other duties as assigned Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. Minimum Qualifications Relevant underwriting experience in Professional Indemnity, Management Liability and/or Financial Institutions classes with a demonstrated experience in handling complex risks either as an underwriter or a referral point for underwriters. Education, Work Experience, & Knowledge Bachelors degree or higher education level preferred. Underwriting experience across classes of business and lines of business. Licensing or Certificates ACII or working towards Job Specific Technical Skills & Competencies Clearly demonstrates specific knowledge of Profesional Indemnity products available in the UK relating to underwriting, marketing and product development. Recognises opportunities to exploit and penetrate new markets. Takes advantage of all critical opportunities to increase market share. Identifies customer needs and takes appropriate underwriting action to meet those needs. Acts with a sense of urgency. Takes intelligent risks. Has strong knowledge of competitive market conditions. Works effectively with all levels and can easily build new relationships. Strong understanding of business objectives to drive bottom line results. Acts in a decisive manner to achieve financial results. Understands all related financial implications of insurance products, risk funding approaches and servicing strategies on expenses, income, etc. Makes underwriting decisions consistent with overall business objectives. Advanced level of proficiency required in the following leadership competencies: Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees. Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness, Credibility and Seeks Opportunities to Learn. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
May 02, 2024
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Here at Travelers, we have big ambitions! We are looking for an Underwriting Officer to support our well respected Professional Indemnity team based in London. This is a fantastic opportunity for someone with previous experience in a similar role, or who has some portfolio management responsibilities and is ready to take the next step in their career. As Underwriting Officer you will play a pivotal role in developing, shaping and influencing the underwriting strategy and standards across all of our Professional Indemnity products, including standard solicitors, platinum solicitors, and professions. Drawing on your previous experience within the Solicitors PI space, you will also be responsible for identifying profitable growth opportunities and providing direction to balance growth, risk and profitability across the PI portfolios. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. Primary Job Duties & Responsibilities In conjunction with VP BSI, CUO BSI and Enterprise colleagues in BSI US, establish strategic long and short term underwriting strategies to effectively achieve profit and growth objectives. Participate in the establishment of underwriting and product development strategies that reflect market competitive conditions and global BSI appetite. Work collaboratively with BSI Practice Leaders and Product Managers in the US to develop underwriting guidance and best practice. In conjunction with the relevant business unit leaders ensure the successful implementation of our agreed underwriting strategies. Support business unit leaders in strategic business planning activities. In conjunction with the relevant business unit leaders, responsibilities include, but are not limited to: Monitoring loss ratio and claim trends across all Professional Indemnity products and making recommendations for underwriting strategy revisions. Monitoring the regulatory and statutory environments in territories where we trade, industry developments & claims trends, and making recommendations for underwriting strategy revisions. Overseeing and engaging in the approval, sign-off and development of policy wordings. Establishing underwriting and pricing guidelines. Ensuring that automation systems and the tools to support Product initiatives are designed & implemented effectively. Providing direction & training to underwriters on Professional Indemnity product features and underwriting/pricing techniques. In conjunction with the relevant business unit leaders provide oversight to portfolio management/strategic underwriting decisions to ensure production, financial and underwriting objectives with respect to profitability are achieved. Underwriting responsibilities include, but are not limited to: Act as key underwriting referral point for Professional Indemnity products internally and where underwriting authority has been delegated externally. Daily interaction with Development Underwriters on their respective risks, including acting as a referral resource. Respond as appropriate to regulatory and legal environment changes. Involved with building/maintaining customer and agent relationships. Participate in, prepare reports and present at Collaborative Underwriting Reviews (CUREs) and Portfolio Reviews. Participate in underwriting audits and in conjunction with the business unit leaders, is responsible for monitoring trends and ensuring that resultant action plans/measures are implemented. Participate in reviewing training needs and creating and delivering training to Development Underwriters. Other duties as assigned Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. Minimum Qualifications Relevant underwriting experience in Professional Indemnity, Management Liability and/or Financial Institutions classes with a demonstrated experience in handling complex risks either as an underwriter or a referral point for underwriters. Education, Work Experience, & Knowledge Bachelors degree or higher education level preferred. Underwriting experience across classes of business and lines of business. Licensing or Certificates ACII or working towards Job Specific Technical Skills & Competencies Clearly demonstrates specific knowledge of Profesional Indemnity products available in the UK relating to underwriting, marketing and product development. Recognises opportunities to exploit and penetrate new markets. Takes advantage of all critical opportunities to increase market share. Identifies customer needs and takes appropriate underwriting action to meet those needs. Acts with a sense of urgency. Takes intelligent risks. Has strong knowledge of competitive market conditions. Works effectively with all levels and can easily build new relationships. Strong understanding of business objectives to drive bottom line results. Acts in a decisive manner to achieve financial results. Understands all related financial implications of insurance products, risk funding approaches and servicing strategies on expenses, income, etc. Makes underwriting decisions consistent with overall business objectives. Advanced level of proficiency required in the following leadership competencies: Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees. Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness, Credibility and Seeks Opportunities to Learn. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Primary Details Time Type: Full time Worker Type: Employee Senior Financial Accountant London or Leed 12 Month Fixed Term Contract The opportunity QBE are excited to have an opportunity for a Senior Financial Accountant to join our Insurance Accounting function within the Corporate Reporting team on a 12-month fixed term contract. The Corporate Reporting team are responsible for ensuring the integrity of the financial results and providing the business narrative over the balance sheet and P&L. Your new role As a Senior Financial Accountant, you will play a key and leading role in accounting and reporting activities, ensuring the accuracy and consistency of underlying data and liaising with both external and internal customers to manage expectations and ensure continued process excellence. Your primary responsibilities will include: Manage a broad range of accounting activities, working in conjunction with Finance Operations and our Centres of Excellence (CoE), enabling delivery of consolidated results to Group and other key stakeholders Manage and drive the refinement of process, procedures and systems to continuously improve the efficiency and control across accounting and balance sheet substantiation activities Support key stakeholders through the delivery of meaningful variance and trend analysis while working in conjunction with our Finance Operations and Business Partnering teams Oversight of and mentor staff involved in preparation and posting of general ledger journal entries Represent Corporate Reporting and input into projects / change programmes, impacting accounting activities, as necessary Maintain strong relationships with both internal and external stakeholders, including our auditors, to ensure service delivery meets customer expectations Lead colleagues, in a matrix fashion, working on accounting activities, at our offshore shared services centre Work with Senior Finance Managers to set the tone and create a culture of continuous improvement within accounting activities in Finance Operations Work with our Centres of Excellence and external auditors in producing the statutory financial statements for all UK and Ireland based entities About you Be a qualified accountant (for example ACA, ACCA or CIMA) with minimum 2+ years PQE"or have relevant years of working experience Moving from a manager or experienced senior accounting role in practice or industry Have an in depth understanding of best-practice accounting (experience in an insurance environment is preferred but not essential) Be confident building controls into processes"and implementing process improvement Have experience mentoring and developing others Have a strong understanding of excel Have experience working with accounting software (knowledge of tools such as Oracle Fusion and Hyperion Financial Management is preferred but not essential) Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE is an international insurer and reinsurer, listed on the Australian Securities Exchange and headquartered in Sydney. We employ more than 11,000 people, with a local presence in 27 countries. We are driven by our purpose of enabling a more resilient future - helping those around us build strength and embrace change to their advantage. We've been cultivating resilience since 1886, when our founders started a marine insurance company in Australia to give early pioneers a safeguard against uncertainty. Today, we're still giving our customers confidence to explore, innovate and take measured risks, secure in the knowledge they're covered by a strong insurer. We work hard to build a culture that best supports our people, and not only represents our business, but the world around us. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 02, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee Senior Financial Accountant London or Leed 12 Month Fixed Term Contract The opportunity QBE are excited to have an opportunity for a Senior Financial Accountant to join our Insurance Accounting function within the Corporate Reporting team on a 12-month fixed term contract. The Corporate Reporting team are responsible for ensuring the integrity of the financial results and providing the business narrative over the balance sheet and P&L. Your new role As a Senior Financial Accountant, you will play a key and leading role in accounting and reporting activities, ensuring the accuracy and consistency of underlying data and liaising with both external and internal customers to manage expectations and ensure continued process excellence. Your primary responsibilities will include: Manage a broad range of accounting activities, working in conjunction with Finance Operations and our Centres of Excellence (CoE), enabling delivery of consolidated results to Group and other key stakeholders Manage and drive the refinement of process, procedures and systems to continuously improve the efficiency and control across accounting and balance sheet substantiation activities Support key stakeholders through the delivery of meaningful variance and trend analysis while working in conjunction with our Finance Operations and Business Partnering teams Oversight of and mentor staff involved in preparation and posting of general ledger journal entries Represent Corporate Reporting and input into projects / change programmes, impacting accounting activities, as necessary Maintain strong relationships with both internal and external stakeholders, including our auditors, to ensure service delivery meets customer expectations Lead colleagues, in a matrix fashion, working on accounting activities, at our offshore shared services centre Work with Senior Finance Managers to set the tone and create a culture of continuous improvement within accounting activities in Finance Operations Work with our Centres of Excellence and external auditors in producing the statutory financial statements for all UK and Ireland based entities About you Be a qualified accountant (for example ACA, ACCA or CIMA) with minimum 2+ years PQE"or have relevant years of working experience Moving from a manager or experienced senior accounting role in practice or industry Have an in depth understanding of best-practice accounting (experience in an insurance environment is preferred but not essential) Be confident building controls into processes"and implementing process improvement Have experience mentoring and developing others Have a strong understanding of excel Have experience working with accounting software (knowledge of tools such as Oracle Fusion and Hyperion Financial Management is preferred but not essential) Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE is an international insurer and reinsurer, listed on the Australian Securities Exchange and headquartered in Sydney. We employ more than 11,000 people, with a local presence in 27 countries. We are driven by our purpose of enabling a more resilient future - helping those around us build strength and embrace change to their advantage. We've been cultivating resilience since 1886, when our founders started a marine insurance company in Australia to give early pioneers a safeguard against uncertainty. Today, we're still giving our customers confidence to explore, innovate and take measured risks, secure in the knowledge they're covered by a strong insurer. We work hard to build a culture that best supports our people, and not only represents our business, but the world around us. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Job Title: Binder Technician Location: City of London Salary: £50,000 - £53,000 plus excellent benefits Working Pattern: Full Time - 2 days office a week plus remote working Job Type: Binders Class of Business: Property & Casualty About the Role Our client is recruiting for a Binding Authority Technical Analyst. It is working for an outstanding Lloyd's Broker based in the City joining their growing team. Experience of Binders business is key, the successful person will handle multiple classes of business, mainly Property & Casualty and focus on US business. This is a fantastic business, who really encourage personal and professional development of employees both internally and outside of the business. They will offer funding for further insurance qualifications and further market initiatives. Key Responsibilities Support the Brokers and account managers in the London office by performing contract input and invoice production for London produced business. Report on status of contracts to ensure external and internal timelines are being met. Work with brokers on contract language to ensure best practice in terms of closing to markets. Respond to ad hoc queries or provide reports relating to contract and transaction status internally or externally. FDO submission Bordereaux analysis (Written and Paid) Premium processing Assisting cash allocation Xchanging submissions / query resolution Statistical reporting Profit Commission calculations Williness to get involved in Wholesale and Reinsurance business Key Skills & Experience The client is seeking someone who has experience of Binding Authority contracts/processes and a good working knowledge of London Market A&S procedures for different contract types. You should have knowledge of BA systems including DDM, DCOM and knowledge of processing entries for multiple territories (US, Canada and Intl). Someone with strong communication skills who is highly organised and works well under pressure. All applicants must have a permanent right to work in the UK
May 01, 2024
Full time
Job Title: Binder Technician Location: City of London Salary: £50,000 - £53,000 plus excellent benefits Working Pattern: Full Time - 2 days office a week plus remote working Job Type: Binders Class of Business: Property & Casualty About the Role Our client is recruiting for a Binding Authority Technical Analyst. It is working for an outstanding Lloyd's Broker based in the City joining their growing team. Experience of Binders business is key, the successful person will handle multiple classes of business, mainly Property & Casualty and focus on US business. This is a fantastic business, who really encourage personal and professional development of employees both internally and outside of the business. They will offer funding for further insurance qualifications and further market initiatives. Key Responsibilities Support the Brokers and account managers in the London office by performing contract input and invoice production for London produced business. Report on status of contracts to ensure external and internal timelines are being met. Work with brokers on contract language to ensure best practice in terms of closing to markets. Respond to ad hoc queries or provide reports relating to contract and transaction status internally or externally. FDO submission Bordereaux analysis (Written and Paid) Premium processing Assisting cash allocation Xchanging submissions / query resolution Statistical reporting Profit Commission calculations Williness to get involved in Wholesale and Reinsurance business Key Skills & Experience The client is seeking someone who has experience of Binding Authority contracts/processes and a good working knowledge of London Market A&S procedures for different contract types. You should have knowledge of BA systems including DDM, DCOM and knowledge of processing entries for multiple territories (US, Canada and Intl). Someone with strong communication skills who is highly organised and works well under pressure. All applicants must have a permanent right to work in the UK
Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to identify and resolve all detected fraud claims and assess intelligence reports on behalf of all QBE lines of business. We have a new opportunity for an experienced fraud professional to join our small team of Senior Claims Adjusters. The roll includes reviewing new referrals to the team from multiple lines of business across our European coverage of multiple countries. You will act upon intelligence received, and investigate complex claims where there are concerns with regards to the authenticity of the claim presented. Working collaboratively with other departments to create a strategy that aids the success of the defence of spurious claims thus securing the right outcome of QBE and our customers. You will work closely with our panel of solicitors, law enforcement and other regulatory bodies. Your new role Support the implementation of the Claims strategy to enable delivery of overall business targets Investigate and resolve complex Claims of a specialist nature in order to provide excellent Claims handling service with minimal leakage Identify and investigate coverage issues so as to ensure that the company's liability is in line with its contractual commitments Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate Support the development of relationships with internal and external customers to enable the Claims function to fully support their needs Support the development of relationships with the Underwriters to enable the Claims function to support the needs of other areas within the business Ensure that Claims billings and advices are responded to within agreed timeframes to provide a professional service to brokers and clients Respond to internal and external stakeholder requests in accordance with service standards Support the Assistant Claims Manager or Team Leader in the production of Management Information reports Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions Reserve accurately to ensure that the Company's liability is clear at all times Ensure accurate and timely update of the company's systems as and when required Act as a referral point to other members of the Claims team on specific tasks or in the absence of Assistant Claims Manager or Team Leader as appropriate Support the Assistant Claims Manager in the technical mentoring of junior Claims Adjusters and Technicians as required About you Experience of fraud rings and fraud across different lines of business Can demonstrate collaboration and relationship building with stakeholders and business partners Evidence of competency of statement creation or writing for use within law enforcement and courts is desired but not essential Strong Investigative skills Extensive and relevant knowledge of Claims in appropriate area Experience of working London Markets/Complex claims Experience of working within the Motor Claims and Casualty Claims areas Good understanding of regulatory bodies Demonstrate an understanding of Counter Fraud litigation and prosecution opportunities Understanding of class specific Claims knowledge Current knowledge of compliance, regulatory and statutory requirements Negotiation skills Able to produce MI and detailed reports at various levels Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. The opportunity How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to identify and resolve all detected fraud claims and assess intelligence reports on behalf of all QBE lines of business. We have a new opportunity for an experienced fraud professional to join our small team of Senior Claims Adjusters. The roll includes reviewing new referrals to the team from multiple lines of business across our European coverage of multiple countries. You will act upon intelligence received, and investigate complex claims where there are concerns with regards to the authenticity of the claim presented. Working collaboratively with other departments to create a strategy that aids the success of the defence of spurious claims thus securing the right outcome of QBE and our customers. You will work closely with our panel of solicitors, law enforcement and other regulatory bodies. Your new role Support the implementation of the Claims strategy to enable delivery of overall business targets Investigate and resolve complex Claims of a specialist nature in order to provide excellent Claims handling service with minimal leakage Identify and investigate coverage issues so as to ensure that the company's liability is in line with its contractual commitments Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate Support the development of relationships with internal and external customers to enable the Claims function to fully support their needs Support the development of relationships with the Underwriters to enable the Claims function to support the needs of other areas within the business Ensure that Claims billings and advices are responded to within agreed timeframes to provide a professional service to brokers and clients Respond to internal and external stakeholder requests in accordance with service standards Support the Assistant Claims Manager or Team Leader in the production of Management Information reports Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions Reserve accurately to ensure that the Company's liability is clear at all times Ensure accurate and timely update of the company's systems as and when required Act as a referral point to other members of the Claims team on specific tasks or in the absence of Assistant Claims Manager or Team Leader as appropriate Support the Assistant Claims Manager in the technical mentoring of junior Claims Adjusters and Technicians as required About you Experience of fraud rings and fraud across different lines of business Can demonstrate collaboration and relationship building with stakeholders and business partners Evidence of competency of statement creation or writing for use within law enforcement and courts is desired but not essential Strong Investigative skills Extensive and relevant knowledge of Claims in appropriate area Experience of working London Markets/Complex claims Experience of working within the Motor Claims and Casualty Claims areas Good understanding of regulatory bodies Demonstrate an understanding of Counter Fraud litigation and prosecution opportunities Understanding of class specific Claims knowledge Current knowledge of compliance, regulatory and statutory requirements Negotiation skills Able to produce MI and detailed reports at various levels Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. The opportunity How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee The opportunity To join one of the London markets leading marine and energy claims teams. Our underwriting team has grown significantly in the sustainable energies field to meet the evolving needs of our customer base, and opportunity arises to play a key role in delivering claim support. The QBE Marine and Energy Claims team has built a reputation for excellence within the market and is widely recognised for its technical expertise and leadership. You will be responsible for efficiently handling a dedicated case load of a large and complex lead energy claims for the Natural Resources claims team from cradle to grave. The role will be focussed on managing our growing portfolio of sustainable energies claims however, it will also involve the handling of traditional oil and gas losses. If you are someone who is looking for an excellent opportunity in a role that empowers individuals and provides and encourages technical and personal development, then we would love to hear from you! Your new role Proactively handle lead sustainable energy and oil and gas claims from first advice to settlement. Foster good relationships with policyholders, brokers, underwriters and reinsurers, and drive excellent customer service. Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage. The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries. Participate in and lead client meetings, settlement negotiations and market meetings. General claims administrative duties such as electronic file management filing and payment requests, and the production of management information. Working closely with underwriters providing feedback on claims issues and trends and insight into technological advances, in what is a fast growing industry. Identify and escalate claims related issues to the Claims Manager where necessary. About you A good understanding of the sustainable energies or oil and gas sector. Ideally 5 years plus experience of insurance products, as either a claims handler, broker, underwriter, or purchaser Ideally a good understanding of energy insurance policy wordings -Onshore/Offshore/LOPI/COW. Experience working in the energy sector would be desirable. Good computer skills (including Microsoft Outlook, Word & Excel), and use of ECF an advantage. Excellent negotiation skills Comfortable leading market and client meetings Capable of managing the work involved in cyber incidents and/or forensic investigations Excellent communication skills and capable of credibly speaking to clients and partners and comfortable leading client meetings and settlement negotiations. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee The opportunity To join one of the London markets leading marine and energy claims teams. Our underwriting team has grown significantly in the sustainable energies field to meet the evolving needs of our customer base, and opportunity arises to play a key role in delivering claim support. The QBE Marine and Energy Claims team has built a reputation for excellence within the market and is widely recognised for its technical expertise and leadership. You will be responsible for efficiently handling a dedicated case load of a large and complex lead energy claims for the Natural Resources claims team from cradle to grave. The role will be focussed on managing our growing portfolio of sustainable energies claims however, it will also involve the handling of traditional oil and gas losses. If you are someone who is looking for an excellent opportunity in a role that empowers individuals and provides and encourages technical and personal development, then we would love to hear from you! Your new role Proactively handle lead sustainable energy and oil and gas claims from first advice to settlement. Foster good relationships with policyholders, brokers, underwriters and reinsurers, and drive excellent customer service. Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage. The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries. Participate in and lead client meetings, settlement negotiations and market meetings. General claims administrative duties such as electronic file management filing and payment requests, and the production of management information. Working closely with underwriters providing feedback on claims issues and trends and insight into technological advances, in what is a fast growing industry. Identify and escalate claims related issues to the Claims Manager where necessary. About you A good understanding of the sustainable energies or oil and gas sector. Ideally 5 years plus experience of insurance products, as either a claims handler, broker, underwriter, or purchaser Ideally a good understanding of energy insurance policy wordings -Onshore/Offshore/LOPI/COW. Experience working in the energy sector would be desirable. Good computer skills (including Microsoft Outlook, Word & Excel), and use of ECF an advantage. Excellent negotiation skills Comfortable leading market and client meetings Capable of managing the work involved in cyber incidents and/or forensic investigations Excellent communication skills and capable of credibly speaking to clients and partners and comfortable leading client meetings and settlement negotiations. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee The opportunity Our rehabilitation team has a new exiting opportunity. The main purpose of the role will be to provide effective administration of Europe rehabilitation services ensuring they are in line with QBE policies and procedures and meet the needs of internal and external stakeholders. You will work with panel providers and partners to contribute to effective supplier management while assisting with delivery of all rehabilitation services to maximize customer satisfaction. Your new role Adhere to all relevant internal policies and procedures as well as the Clinical Governance process to provide a compliant rehabilitation service Undertake Internal and External Audit activities in line with requirements of the business Maintain accurate data collection on Claims Center in order to provide clear evidence of costs and savings Manage the audit plan for suppliers and partners and provide relevant and accurate information to the Rehabilitation Manager Liaise with Underwriters and Risk Managers to identify QBE policyholder's service requirements Meet with policy holders and attend stakeholder meetings as required to promote, embed and review QBE rehabilitation services Work closely with claims to deliver value added rehabilitation services via excellent communication, day to day case management and training Work with panel providers and partners to contribute to effective supplier management Manage a varied caseload working with claims staff, panel providers and defendant/claimant lawyers to ensure effective administration Monitor referrals to ensure the prompt, timely and effective handling of cases across a class of business Monitor fee structure to ensure cost effective service Ongoing involvement in and contribution to business projects and product development in order to improve the service offering of the team About you Must have a health qualification recognised by the HCPC (for example such as registered nurse, occupational therapist, physiotherapist) Excellent communication skills, both written and verbal and strong interpersonal skills to establish a rapport with stakeholders and customers Solid organisation, administrative and teamwork skills to be able to collaborate with other team members and stakeholders. An ability to work under pressure and manage your time effectively to enable effective oversight of a clinical caseload along with other role duties Strong IT skills and a positive and flexible approach to work. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee The opportunity Our rehabilitation team has a new exiting opportunity. The main purpose of the role will be to provide effective administration of Europe rehabilitation services ensuring they are in line with QBE policies and procedures and meet the needs of internal and external stakeholders. You will work with panel providers and partners to contribute to effective supplier management while assisting with delivery of all rehabilitation services to maximize customer satisfaction. Your new role Adhere to all relevant internal policies and procedures as well as the Clinical Governance process to provide a compliant rehabilitation service Undertake Internal and External Audit activities in line with requirements of the business Maintain accurate data collection on Claims Center in order to provide clear evidence of costs and savings Manage the audit plan for suppliers and partners and provide relevant and accurate information to the Rehabilitation Manager Liaise with Underwriters and Risk Managers to identify QBE policyholder's service requirements Meet with policy holders and attend stakeholder meetings as required to promote, embed and review QBE rehabilitation services Work closely with claims to deliver value added rehabilitation services via excellent communication, day to day case management and training Work with panel providers and partners to contribute to effective supplier management Manage a varied caseload working with claims staff, panel providers and defendant/claimant lawyers to ensure effective administration Monitor referrals to ensure the prompt, timely and effective handling of cases across a class of business Monitor fee structure to ensure cost effective service Ongoing involvement in and contribution to business projects and product development in order to improve the service offering of the team About you Must have a health qualification recognised by the HCPC (for example such as registered nurse, occupational therapist, physiotherapist) Excellent communication skills, both written and verbal and strong interpersonal skills to establish a rapport with stakeholders and customers Solid organisation, administrative and teamwork skills to be able to collaborate with other team members and stakeholders. An ability to work under pressure and manage your time effectively to enable effective oversight of a clinical caseload along with other role duties Strong IT skills and a positive and flexible approach to work. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee IT Finance Analyst Leeds Permanent (Hybrid) The opportunity QBE Europe is looking to recruit an IT Finance Analyst to join the growing IT Finance Team. As an IT Finance Analyst, you will be required to provide accurate reporting and analysis of all Technology Spend across different portfolios and cost centre owners. You will be assisting in the control of IT finances through the monthly IT cost centre reviews, to include supporting budget holders and stakeholders through performing and maintaining processes including financial control, reporting, and providing an accurate budget vs. forecast analysis of their spend. Your new role Maintain the project financial trackers, and help drive the finance conversations and agenda. Responsible for the project accounting of multi-million pound projects. Engage with a wide spectrum of project managers to help them manage project spend within approved limits. Help drive the right governance conversations to include engaging pro-actively with the Transformation Office. Ensure alignment of reporting with internal and external requirements (cost centre managers through to high level mgmt.) Summarising business plans process across projects, including the production of budgets and re-forecasts, to ensure all cost management controls and targets are incorporated. Managing queries in relation to actuals, plan, and expense movements General accounting queries on treatment of Licenses, FAR, Leases, balance sheet management (prepayments, accruals, WIP, Amortization schedules Reconciliation of month end journals and reconciliations prepared by the GSSC. Work closely with the GSSC team to ensure the accurate reconciliation of Technology expenses and global recharges. Ability to partner with a diverse range of stakeholders from different backgrounds to help achieve regional outcomes. Support the finance manager role, across the various spend areas, to help with financial control Build strong working relationships with cost centre managers to ensure the required level of cooperation and support is achieved and maintained. Build networks with other key internal stakeholders and external suppliers, to promote and support high quality vendor management. Help support monthly CAPEX/OPEX reporting within project financial trackers. Provide ad hoc P&L/Cash financial reporting to both the global finance team and business partners. Challenge individual IT cost centre owners on all aspects of financial management in order to support robust analysis of IT spend. Support senior management in the preparation and analysis of budgets, costs, forecast, and supplier category spend for use in ad hoc projects and initiatives. Drive controls and financial management activities for the group including and not limited to depreciation, amortization, and accrual results. Monitor 'Risk and Opportunities' as they arise and forward plan through day-to-day expense management practices. Monitor benefit management and realization activities for projects. Actively undertake personal development to gain/refresh skills, knowledge, and capabilities. Previous experience in front to back financial analysis required. Including bottoms up planning, forecasting and chargeback analysis. Create an environment of inclusion and participate in a collaborative team. Develop key partnerships with onshore and offshore functional support teams to achieve results and deliver objectives. Act as a point of reference to guide and advise others to ensure the sharing of knowledge and best practice. Determine own work priorities and activities in line with agreed plans to ensure the achievement of personal and team objectives. About you Previous experience in a project accounting role or similar finance role. Can work in a diverse team, with people from different cultures and backgrounds. Advanced Excel experience. Part qualified accountant - ACCA or CIMA Must have good working knowledge of the general ledger. Good experience of working with stakeholders and project managers across the business. Process mapping experience and reconciliation skills essential. Strong experience of working and communicating with suppliers, finance and IT functions. Experience of providing consolidated project finance reports Must have the ability to explain any variances to the Finance Manager Ability to produce value you add reports Ability to work on own initiative, especially when reconciliations are not showing the desired results. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include. Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty, and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium, and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee IT Finance Analyst Leeds Permanent (Hybrid) The opportunity QBE Europe is looking to recruit an IT Finance Analyst to join the growing IT Finance Team. As an IT Finance Analyst, you will be required to provide accurate reporting and analysis of all Technology Spend across different portfolios and cost centre owners. You will be assisting in the control of IT finances through the monthly IT cost centre reviews, to include supporting budget holders and stakeholders through performing and maintaining processes including financial control, reporting, and providing an accurate budget vs. forecast analysis of their spend. Your new role Maintain the project financial trackers, and help drive the finance conversations and agenda. Responsible for the project accounting of multi-million pound projects. Engage with a wide spectrum of project managers to help them manage project spend within approved limits. Help drive the right governance conversations to include engaging pro-actively with the Transformation Office. Ensure alignment of reporting with internal and external requirements (cost centre managers through to high level mgmt.) Summarising business plans process across projects, including the production of budgets and re-forecasts, to ensure all cost management controls and targets are incorporated. Managing queries in relation to actuals, plan, and expense movements General accounting queries on treatment of Licenses, FAR, Leases, balance sheet management (prepayments, accruals, WIP, Amortization schedules Reconciliation of month end journals and reconciliations prepared by the GSSC. Work closely with the GSSC team to ensure the accurate reconciliation of Technology expenses and global recharges. Ability to partner with a diverse range of stakeholders from different backgrounds to help achieve regional outcomes. Support the finance manager role, across the various spend areas, to help with financial control Build strong working relationships with cost centre managers to ensure the required level of cooperation and support is achieved and maintained. Build networks with other key internal stakeholders and external suppliers, to promote and support high quality vendor management. Help support monthly CAPEX/OPEX reporting within project financial trackers. Provide ad hoc P&L/Cash financial reporting to both the global finance team and business partners. Challenge individual IT cost centre owners on all aspects of financial management in order to support robust analysis of IT spend. Support senior management in the preparation and analysis of budgets, costs, forecast, and supplier category spend for use in ad hoc projects and initiatives. Drive controls and financial management activities for the group including and not limited to depreciation, amortization, and accrual results. Monitor 'Risk and Opportunities' as they arise and forward plan through day-to-day expense management practices. Monitor benefit management and realization activities for projects. Actively undertake personal development to gain/refresh skills, knowledge, and capabilities. Previous experience in front to back financial analysis required. Including bottoms up planning, forecasting and chargeback analysis. Create an environment of inclusion and participate in a collaborative team. Develop key partnerships with onshore and offshore functional support teams to achieve results and deliver objectives. Act as a point of reference to guide and advise others to ensure the sharing of knowledge and best practice. Determine own work priorities and activities in line with agreed plans to ensure the achievement of personal and team objectives. About you Previous experience in a project accounting role or similar finance role. Can work in a diverse team, with people from different cultures and backgrounds. Advanced Excel experience. Part qualified accountant - ACCA or CIMA Must have good working knowledge of the general ledger. Good experience of working with stakeholders and project managers across the business. Process mapping experience and reconciliation skills essential. Strong experience of working and communicating with suppliers, finance and IT functions. Experience of providing consolidated project finance reports Must have the ability to explain any variances to the Finance Manager Ability to produce value you add reports Ability to work on own initiative, especially when reconciliations are not showing the desired results. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include. Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty, and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium, and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Job Description - Application Manager - Delegated () Job Description Application Manager - Delegated ( Job Number: ) DISCOVER your opportunity Application Manager UK, London An Application Manager will support the coordination and running of development, production support and maintenance activities for one or more applications under a Delivery Team. S/he will report to the Delivery Lead. Reporting to the Delivery Lead, the Application Manager will have operational and administrative responsibility for developers and have operational responsibility for matrixed resources (Analysts, PMs, etc.) that support their application suite. DISCOVERyour opportunity What will your essential responsibilities include? Guides developers and support teams on project execution, issue resolution, and provide escalation framework via governance Work to educate customers on best use of product and support sympathetic change to the product, clearly articulating trade-offs, and risks Key conduit between Delivery Team and wider orgranisational standards, structures, and processes Work with business and information security to identify security risks and finding solutions, including risk acceptance Build effective relationships and networks to help navigate the organisation to support the team in delivering change Support internal and external audits to ensure services are delivered in a controlled fashion without undue risk to the company Work with Technical Architect in defining, analysing, planning, measuring, and improving product availability and continuity. Manage service levels to ensure all commitments are met and any variances mitigated to reduce impact on overall cost, schedule, quality for business needs Identify and prioritize proactive maintenance action items and support impact assessment of environmental changes Review and prioritize product defects Estimate work requests at various levels of confidence and manage estimates against actuals to ensure change controls are appropriately managed Identify and champion improvement opportunities Raise Statements of Work and/or Service Level Agreements with application development vendors for specific developments & changes with input from Program/Project Managers, Analysts, Solution Architects and Product Owners Implements SLA / KPI alignment across the full SDLC for each SOW / SLA Maintain positive relationship with suppliers in pursuit of company's best interests Manage risk to deliver on service levels commitments and project milestones Serve as a point of escalation for risks and issues, supporting the team in overcoming operational and technical blockers Govern internal change processes and development documentation Balance demand and capacity Work to minimize impact of changes to project costs/P&L You will report to the Delivery Lead. We're looking for someone who has these abilities and skills: Familiarity with multiple application delivery models including Agile, iterative and waterfall Experience of managing both internal development teams and external software vendors Able to develop Knowledge Management strategy for applications All outsourced work performed on applications in the group performed under a fully vetted contract in alignment with Procurement processes, including Security and Legal requirements Expert level experience in planning and executing complex, large scale initiatives or operational area. Budget, supply, and resource management for IT application development services Significant leadership experience (8+ years) in IT with knowledge / skills for leading multi-disciplined technology teams Effective communication skills, particularly on key matters relating to the application grouping to stakeholders Risk identification and mitigation Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance, and setting realistic timescales Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability, and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see AXA XL is an Equal Opportunity Employer. Location Location : GB-GB-London Work Locations : GB London 20 Gracechurch Street 20 Gracechurch Street London London EC3V 0BG Job Field Job Field : Information Technology Schedule Schedule : Full-time Job Type Job Type : Standard AXA XL is an Equal Opportunity Employer and does not discriminate against any colleague or applicant for employment on the basis of race, color, national origin, religion, sex, gender identity and/or expression, sexual orientation, age, disability, genetic information, veteran status, military status or any other category protected by local law.
May 01, 2024
Full time
Job Description - Application Manager - Delegated () Job Description Application Manager - Delegated ( Job Number: ) DISCOVER your opportunity Application Manager UK, London An Application Manager will support the coordination and running of development, production support and maintenance activities for one or more applications under a Delivery Team. S/he will report to the Delivery Lead. Reporting to the Delivery Lead, the Application Manager will have operational and administrative responsibility for developers and have operational responsibility for matrixed resources (Analysts, PMs, etc.) that support their application suite. DISCOVERyour opportunity What will your essential responsibilities include? Guides developers and support teams on project execution, issue resolution, and provide escalation framework via governance Work to educate customers on best use of product and support sympathetic change to the product, clearly articulating trade-offs, and risks Key conduit between Delivery Team and wider orgranisational standards, structures, and processes Work with business and information security to identify security risks and finding solutions, including risk acceptance Build effective relationships and networks to help navigate the organisation to support the team in delivering change Support internal and external audits to ensure services are delivered in a controlled fashion without undue risk to the company Work with Technical Architect in defining, analysing, planning, measuring, and improving product availability and continuity. Manage service levels to ensure all commitments are met and any variances mitigated to reduce impact on overall cost, schedule, quality for business needs Identify and prioritize proactive maintenance action items and support impact assessment of environmental changes Review and prioritize product defects Estimate work requests at various levels of confidence and manage estimates against actuals to ensure change controls are appropriately managed Identify and champion improvement opportunities Raise Statements of Work and/or Service Level Agreements with application development vendors for specific developments & changes with input from Program/Project Managers, Analysts, Solution Architects and Product Owners Implements SLA / KPI alignment across the full SDLC for each SOW / SLA Maintain positive relationship with suppliers in pursuit of company's best interests Manage risk to deliver on service levels commitments and project milestones Serve as a point of escalation for risks and issues, supporting the team in overcoming operational and technical blockers Govern internal change processes and development documentation Balance demand and capacity Work to minimize impact of changes to project costs/P&L You will report to the Delivery Lead. We're looking for someone who has these abilities and skills: Familiarity with multiple application delivery models including Agile, iterative and waterfall Experience of managing both internal development teams and external software vendors Able to develop Knowledge Management strategy for applications All outsourced work performed on applications in the group performed under a fully vetted contract in alignment with Procurement processes, including Security and Legal requirements Expert level experience in planning and executing complex, large scale initiatives or operational area. Budget, supply, and resource management for IT application development services Significant leadership experience (8+ years) in IT with knowledge / skills for leading multi-disciplined technology teams Effective communication skills, particularly on key matters relating to the application grouping to stakeholders Risk identification and mitigation Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance, and setting realistic timescales Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability, and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see AXA XL is an Equal Opportunity Employer. Location Location : GB-GB-London Work Locations : GB London 20 Gracechurch Street 20 Gracechurch Street London London EC3V 0BG Job Field Job Field : Information Technology Schedule Schedule : Full-time Job Type Job Type : Standard AXA XL is an Equal Opportunity Employer and does not discriminate against any colleague or applicant for employment on the basis of race, color, national origin, religion, sex, gender identity and/or expression, sexual orientation, age, disability, genetic information, veteran status, military status or any other category protected by local law.
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Project Management Target Openings 1 What Is the Opportunity? As the Programme Director, Europe for Travelers Insurance, you will be the primary point of accountability to Senior Leadership for the management and implementation of the Programme. You will control planning and execution of the Programme's activities and resources to ensure that established cost, time and quality goals are met. You will work with minimal supervision and be responsible for applying advanced Programme Management knowledge, skills, tools and techniques to Programme deliverables, processes and systems in order to meet or exceed stakeholder needs and expectations. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Initiate and set goals for programme aligned with the strategic objectives of the organisation Plan the programme from business readiness to completion involving deadlines, milestones and processes - all aligned to Agile methodology. Develop and run budgets and programme operations aligned with Agile methodology. Devise evaluation strategies to monitor performance and determine the need for improvements. Supervise delivery partner and all team leaders involved to provide feedback and resolve complex problems. Discover ways to enhance efficiency and productivity of procedures and people. Apply change, risk and resource management principles. Drive programme engagement and support using Change Management techniques. Address and escalate where necessary all risk and issues in a robust and timely manner. Ensure programme operations and activities adhere to legal guidelines and internal policies. Keep Senior Management informed with detailed and accurate reports and presentations. Ensure all key Travelers roles are staffed with appropriate skill. Coach and mentor Travelers Execution Leads. Manage Europe Stakeholders expectations and support communications to the Senior Leadership Team (SLT) and company wide. Perform other duties as assigned. What Will Our Ideal Candidate Have? Proven experience as programme director Strong knowledge of Commercial Insurance, ideally in London Market Deep experience of project/program management, including Agile methodology Thorough understanding of Change Management techniques Excellent Knowledge of performance evaluation techniques and key metrics Outstanding knowledge of data analysis, reporting and budgeting Working knowledge of MS office and program management software A business acumen with a strategic ability Excellent organizational and leadership skills An analytical mindset with great problem-solving abilities Excellent communication skills What is a Must Have? You will be an experienced Programme Manager with proven ability of managing a major platform transition. Your experience will include the Insurance Industry, ideally the London Market. Experience of leading major IT platform programs is a strict necessity. This must include working with a vendor partner. You must be highly experienced in Agile delivery techniques. You will have at least a secondary level of education. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit . Travelers has more than 33,000 employees in the United States, Canada, the United Kingdom, and Ireland. Explore life at Travelers . We have 10 diversity networks, employee-led organizations dedicated to fostering the development and success of our employees. Discover diversity and inclusion . Employees and their eligible family members - including spouses, domestic partners and children - are eligible for coverage from the first day of employment. Explore benefits . Travelers has been recognized by organizations such as G.I. Jobs, Human Rights Campaign Foundation, and Military Times. Read more about recognition .
May 01, 2024
Full time
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Project Management Target Openings 1 What Is the Opportunity? As the Programme Director, Europe for Travelers Insurance, you will be the primary point of accountability to Senior Leadership for the management and implementation of the Programme. You will control planning and execution of the Programme's activities and resources to ensure that established cost, time and quality goals are met. You will work with minimal supervision and be responsible for applying advanced Programme Management knowledge, skills, tools and techniques to Programme deliverables, processes and systems in order to meet or exceed stakeholder needs and expectations. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Initiate and set goals for programme aligned with the strategic objectives of the organisation Plan the programme from business readiness to completion involving deadlines, milestones and processes - all aligned to Agile methodology. Develop and run budgets and programme operations aligned with Agile methodology. Devise evaluation strategies to monitor performance and determine the need for improvements. Supervise delivery partner and all team leaders involved to provide feedback and resolve complex problems. Discover ways to enhance efficiency and productivity of procedures and people. Apply change, risk and resource management principles. Drive programme engagement and support using Change Management techniques. Address and escalate where necessary all risk and issues in a robust and timely manner. Ensure programme operations and activities adhere to legal guidelines and internal policies. Keep Senior Management informed with detailed and accurate reports and presentations. Ensure all key Travelers roles are staffed with appropriate skill. Coach and mentor Travelers Execution Leads. Manage Europe Stakeholders expectations and support communications to the Senior Leadership Team (SLT) and company wide. Perform other duties as assigned. What Will Our Ideal Candidate Have? Proven experience as programme director Strong knowledge of Commercial Insurance, ideally in London Market Deep experience of project/program management, including Agile methodology Thorough understanding of Change Management techniques Excellent Knowledge of performance evaluation techniques and key metrics Outstanding knowledge of data analysis, reporting and budgeting Working knowledge of MS office and program management software A business acumen with a strategic ability Excellent organizational and leadership skills An analytical mindset with great problem-solving abilities Excellent communication skills What is a Must Have? You will be an experienced Programme Manager with proven ability of managing a major platform transition. Your experience will include the Insurance Industry, ideally the London Market. Experience of leading major IT platform programs is a strict necessity. This must include working with a vendor partner. You must be highly experienced in Agile delivery techniques. You will have at least a secondary level of education. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit . Travelers has more than 33,000 employees in the United States, Canada, the United Kingdom, and Ireland. Explore life at Travelers . We have 10 diversity networks, employee-led organizations dedicated to fostering the development and success of our employees. Discover diversity and inclusion . Employees and their eligible family members - including spouses, domestic partners and children - are eligible for coverage from the first day of employment. Explore benefits . Travelers has been recognized by organizations such as G.I. Jobs, Human Rights Campaign Foundation, and Military Times. Read more about recognition .
Primary Details Time Type: Full time Worker Type: Employee You will be responsible for handling a portfolio of Casualty and Motor claims with values ranging from £100K up to £500K. The opportunity The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise You will be responsible for handling a portfolio of Casualty and Motor claims with values ranging from £100K up to £500K. Your new role Act as a referral point to other members of the Claims team on specific tasks as appropriate Support the Assistant Claims Manager and Team Leaders in the technical mentoring of Claims Adjusters and Technicians as required Support the implementation of the Claims strategy to enable delivery of overall business targets Deliver bespoke training to the Claims team Investigate and resolve complex Claims of a specialist nature in order to provide excellent Claims handling service with minimal leakage Proactively manage estimates and billings calculated by clients and brokers resolving any discrepancies Identify and investigate coverage issues to ensure that the company's liability is in line with its contractual commitments Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate Manage disputed Claims and other material Claims issues in order to resolve and settle claims on an economic basis Proactively manage claims under the control of panel Solicitors instructed on a non-DA basis, to drive resolution of claims Support the development of relationships with internal and external customers to enable the Claims function to fully support their needs Support the development of relationships with the Underwriters to enable the Claims function to support the needs of other areas within the business Ensure that Claims billings and advices are responded to within agreed timeframes to provide a professional service to brokers and clients Ensure that base premiums have been received before making Claim payments Where appropriate, ensure reinstatement premiums have been correctly calculated when making Claim payments Respond to internal and external stakeholder requests in accordance with service standards Support the Assistant Claims Manager or Team Leader in the production of Management Information reports Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions Reserve accurately to ensure that the Company's liability is clear at all times Ensure accurate and timely update of the company's systems as and when required About you Extensive and relevant knowledge of Claims in Motor and/or Casualty Demonstrated experience in Casualty and/or Motor claims up to £500K Current knowledge of compliance, regulatory and statutory requirement Exceptional Investigative skills Solid Negotiation skills Excellent communication skills Effective presentation skills Relationship Management skills Able to use MS Office applications, Word, Excel, Access Able to produce MI and detailed reports at various levels It would be advantageous to have the following skills: Excellent coaching and mentoring skills Good working knowledge of QBE systems London, Lloyd's insurance Both Casualty and Motor claims experience Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. Key: Format, sub-headings and copy in black font to be included in all external advertisements globally Copy in blue font can be customised for role and/or region How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee You will be responsible for handling a portfolio of Casualty and Motor claims with values ranging from £100K up to £500K. The opportunity The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise You will be responsible for handling a portfolio of Casualty and Motor claims with values ranging from £100K up to £500K. Your new role Act as a referral point to other members of the Claims team on specific tasks as appropriate Support the Assistant Claims Manager and Team Leaders in the technical mentoring of Claims Adjusters and Technicians as required Support the implementation of the Claims strategy to enable delivery of overall business targets Deliver bespoke training to the Claims team Investigate and resolve complex Claims of a specialist nature in order to provide excellent Claims handling service with minimal leakage Proactively manage estimates and billings calculated by clients and brokers resolving any discrepancies Identify and investigate coverage issues to ensure that the company's liability is in line with its contractual commitments Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate Manage disputed Claims and other material Claims issues in order to resolve and settle claims on an economic basis Proactively manage claims under the control of panel Solicitors instructed on a non-DA basis, to drive resolution of claims Support the development of relationships with internal and external customers to enable the Claims function to fully support their needs Support the development of relationships with the Underwriters to enable the Claims function to support the needs of other areas within the business Ensure that Claims billings and advices are responded to within agreed timeframes to provide a professional service to brokers and clients Ensure that base premiums have been received before making Claim payments Where appropriate, ensure reinstatement premiums have been correctly calculated when making Claim payments Respond to internal and external stakeholder requests in accordance with service standards Support the Assistant Claims Manager or Team Leader in the production of Management Information reports Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions Reserve accurately to ensure that the Company's liability is clear at all times Ensure accurate and timely update of the company's systems as and when required About you Extensive and relevant knowledge of Claims in Motor and/or Casualty Demonstrated experience in Casualty and/or Motor claims up to £500K Current knowledge of compliance, regulatory and statutory requirement Exceptional Investigative skills Solid Negotiation skills Excellent communication skills Effective presentation skills Relationship Management skills Able to use MS Office applications, Word, Excel, Access Able to produce MI and detailed reports at various levels It would be advantageous to have the following skills: Excellent coaching and mentoring skills Good working knowledge of QBE systems London, Lloyd's insurance Both Casualty and Motor claims experience Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. Key: Format, sub-headings and copy in black font to be included in all external advertisements globally Copy in blue font can be customised for role and/or region How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Underwriting Standards Manager Do you have experience in Underwriting Governance? Do you have experience in Managing a team? If so, we would like to hear from you. This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like People Responsible for the ACT Underwriting Assistants with the Underwriting Assistant Team Leader reporting directly to you Regular 1-2-1s with the Team Leader and regular all team meetings Responsible for morale within the team and improving Employee Engagement and retention Resourcing and recruitment Governance: Management and oversight of both external and internal audits including coordination of pre audit questionnaires; file lists and audit findings Ownership of all governance documentation and change control of that documentation including UWPD; Underwriting Guide and Centralised Underwriting Governance Manual Continuous improvement of ACTs governance and controls including implementation of audit findings Ownership of peer review; identifying and implement training needs All control reporting Annual review of DUA alongside CUO and execution of endorsements to the DUA Process improvement : Continuous improvement of our internal processes in line with ACTs Target Operating Model and delegated authority agreement Responsible for tracking improvements across ACT Implementing service measures for ACT and ensuring these are met Technology and portfolio underwriting: Support the implementation of technology tools that will automate Underwriting governance, ensuring that those tools provide robust protection against underwriting authority breaches Evolve our technology tools to further strengthen Underwriting governance Use data to manage the portfolio's areas of risk and seek to improve ACT's performance on all fronts Implement and oversee a change control process to ensure that our technology and our Underwriting authority are always aligned Aon Underwriting Managers AUM undertakes underwriting and claims handling services on behalf of insurers and delivers expertise in specific product ranges or trade sectors. AUM focuses on commercial insurance products across Accident and Health, Property and Casualty, Financial Lines and Marine sectors. AUM fulfils many of the roles of an insurance company - underwrites (evaluates the risks and exposures of potential clients against the insurance covers), prices (determines the premium that is charged to insure that risk), issues policies, mid-term adjustments and renewals and on some facilities, manages the claims handling and settlement. AUM has an in-depth understanding of the diverse range of solutions that we offer and our insurance products are specially designed and unique to Aon. Skills and experience that will lead to success Broad Underwriting background, ideally in Underwriting governance Experience of managing a team at mixed levels A track record of operating successfully in a regulated environment and with a good understanding of risk management, legal and compliance issues Ideally experience of introducing new systems and new working practices into a business on time and on budget ACII qualified or equivalent Leads by example in knowledge and best practice sharing across lines of business. Demonstrate flexibility of thought to the extent that plans can be adjusted as performance dictates Strong interpersonal skills - able to communicate well across organisational levels A self-starter who is comfortable with defining and delivering outcomes in a fast-moving environment How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email Reasonabl
May 01, 2024
Full time
Underwriting Standards Manager Do you have experience in Underwriting Governance? Do you have experience in Managing a team? If so, we would like to hear from you. This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like People Responsible for the ACT Underwriting Assistants with the Underwriting Assistant Team Leader reporting directly to you Regular 1-2-1s with the Team Leader and regular all team meetings Responsible for morale within the team and improving Employee Engagement and retention Resourcing and recruitment Governance: Management and oversight of both external and internal audits including coordination of pre audit questionnaires; file lists and audit findings Ownership of all governance documentation and change control of that documentation including UWPD; Underwriting Guide and Centralised Underwriting Governance Manual Continuous improvement of ACTs governance and controls including implementation of audit findings Ownership of peer review; identifying and implement training needs All control reporting Annual review of DUA alongside CUO and execution of endorsements to the DUA Process improvement : Continuous improvement of our internal processes in line with ACTs Target Operating Model and delegated authority agreement Responsible for tracking improvements across ACT Implementing service measures for ACT and ensuring these are met Technology and portfolio underwriting: Support the implementation of technology tools that will automate Underwriting governance, ensuring that those tools provide robust protection against underwriting authority breaches Evolve our technology tools to further strengthen Underwriting governance Use data to manage the portfolio's areas of risk and seek to improve ACT's performance on all fronts Implement and oversee a change control process to ensure that our technology and our Underwriting authority are always aligned Aon Underwriting Managers AUM undertakes underwriting and claims handling services on behalf of insurers and delivers expertise in specific product ranges or trade sectors. AUM focuses on commercial insurance products across Accident and Health, Property and Casualty, Financial Lines and Marine sectors. AUM fulfils many of the roles of an insurance company - underwrites (evaluates the risks and exposures of potential clients against the insurance covers), prices (determines the premium that is charged to insure that risk), issues policies, mid-term adjustments and renewals and on some facilities, manages the claims handling and settlement. AUM has an in-depth understanding of the diverse range of solutions that we offer and our insurance products are specially designed and unique to Aon. Skills and experience that will lead to success Broad Underwriting background, ideally in Underwriting governance Experience of managing a team at mixed levels A track record of operating successfully in a regulated environment and with a good understanding of risk management, legal and compliance issues Ideally experience of introducing new systems and new working practices into a business on time and on budget ACII qualified or equivalent Leads by example in knowledge and best practice sharing across lines of business. Demonstrate flexibility of thought to the extent that plans can be adjusted as performance dictates Strong interpersonal skills - able to communicate well across organisational levels A self-starter who is comfortable with defining and delivering outcomes in a fast-moving environment How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email Reasonabl
A market-leading Specialist Insurance Company is looking to appoint an experienced Commercial Underwriter to support the continued growth of their Commercial Underwriting team. They seek a motivated and ambitious individual who is keen to progress their insurance career with a well-regarded Insurer. This is a key role which will support the growth of the trading team focusing on larger and more complex property and casualty risks. The role will primarily focus on developing broker and insurer accounts in line with underwriting appetite by reviewing, quoting, and developing Gross Written Premiums. Key Responsibilities: Meeting strategic growth plans through writing profitable New Business and Renewals, achieving set targets. Support the Head of Underwriting in the development of broker and insurer accounts. Act as the technical referral point for scheme business and cascade technical expertise to other parts of the business. Lead on Property Owners portfolio New Business. Support Commercial Combined existing business and Renewals. Work closely with our Key Account Managers and Underwriting Service Department to grow and manage broker relations. Pro-actively identify areas of opportunity, making recommendations to the Head of Underwriting, contributing to the defined strategy. Provide support to the Underwriting Service Department referrals when required. Key Skills/Experience Required: Ideally Dip CII or progress towards completion. Significant relevant experience of the commercial insurance industry with proven Property and Casualty underwriting knowledge. Proven track record of achieving targets through writing new business and securing renewals in both Property and Casualty. Experience of influencing senior stakeholders within underwriting & wider business areas. Flexibility and resilience the ability to multitask and turn deadlines around quickly. Commercial awareness and excellent communication skills. Salary/Benefits Information: Salary up to £46,000 depending on experience. 26 days annual leave plus bank holidays Contributory pension scheme Excellent opportunities for continued professional development. Hybrid working 2 days / week in the office. Contact: David Harries Reference: DH/865411 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file for 6 months, during which time you may be contacted for other suitable vacancies.If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine. JBRP1_UKTJ
May 01, 2024
Full time
A market-leading Specialist Insurance Company is looking to appoint an experienced Commercial Underwriter to support the continued growth of their Commercial Underwriting team. They seek a motivated and ambitious individual who is keen to progress their insurance career with a well-regarded Insurer. This is a key role which will support the growth of the trading team focusing on larger and more complex property and casualty risks. The role will primarily focus on developing broker and insurer accounts in line with underwriting appetite by reviewing, quoting, and developing Gross Written Premiums. Key Responsibilities: Meeting strategic growth plans through writing profitable New Business and Renewals, achieving set targets. Support the Head of Underwriting in the development of broker and insurer accounts. Act as the technical referral point for scheme business and cascade technical expertise to other parts of the business. Lead on Property Owners portfolio New Business. Support Commercial Combined existing business and Renewals. Work closely with our Key Account Managers and Underwriting Service Department to grow and manage broker relations. Pro-actively identify areas of opportunity, making recommendations to the Head of Underwriting, contributing to the defined strategy. Provide support to the Underwriting Service Department referrals when required. Key Skills/Experience Required: Ideally Dip CII or progress towards completion. Significant relevant experience of the commercial insurance industry with proven Property and Casualty underwriting knowledge. Proven track record of achieving targets through writing new business and securing renewals in both Property and Casualty. Experience of influencing senior stakeholders within underwriting & wider business areas. Flexibility and resilience the ability to multitask and turn deadlines around quickly. Commercial awareness and excellent communication skills. Salary/Benefits Information: Salary up to £46,000 depending on experience. 26 days annual leave plus bank holidays Contributory pension scheme Excellent opportunities for continued professional development. Hybrid working 2 days / week in the office. Contact: David Harries Reference: DH/865411 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file for 6 months, during which time you may be contacted for other suitable vacancies.If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine. JBRP1_UKTJ
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIBs carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF- JBRP1_UKTJ
May 01, 2024
Full time
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIBs carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF- JBRP1_UKTJ
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIBs carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF- JBRP1_UKTJ
May 01, 2024
Full time
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIBs carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF- JBRP1_UKTJ
Senior Operations Manager page is loaded Senior Operations Manager Apply remote type Hybrid locations LON - London time type Full time posted on Posted 6 Days Ago job requisition id R-35382 Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations Target Openings 1 What Is the Opportunity? We are recruiting for a Senior Operations Manager to join our team based in London. Reporting to the Head of Operations you will provide leadership, guidance, and direction to TRV Europe London Market Operations function and will be responsible for leading, shaping and delivering all Operations support for the Travelers Europe London Market (Lloyd's and Company Market) Underwriting teams (across all relevant business units) and our external London Market and Enterprise stakeholders. You will help to implement the Europe Operations strategy and provides input into the Europe Operating model and strategy, working in support of the Head of Operations, Europe and in partnership with the other members of the TRV Europe Operations leadership team. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. This role is eligible for a new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for a bonus. What Will You Do? Overall management and oversight of the TRV Europe London Market Operations ensuring processes are efficient, optimally support business needs and key initiatives, and the successful execution of the operational activity across London Market business. Develop and maintain strong working relationships with the TRV Europe London Market Underwriting Management (all relevant business units) and wider Underwriting community, Senior Management, and all external customers. Represent Operations at TRV Europe London Market Underwriting Leadership meetings (across all relevant business units) and providing management updates on London Market Operations progress, plans and any changes to the TRV Europe London Markets Underwriting teams (across all relevant business units). Deliver operational efficiencies within the TRV Europe London Market business by driving process improvement and associated change management activities. Develop key process solutions and documentation to support Travelers Europe London Markets underwriting business (across all relevant business units) and other related business functions with timely data capture and process of related technical account transactions. Maintain robust processes and procedures to support the Lloyd's Minimum standards - work with Compliance and Risk to ensure that operationally effective controls are in place and managing action plans to address any compliance gaps with the Lloyd's Regulatory requirements. Monitor the day-to-day operational performance of TRV Europe London Market Operations and partner with other Europe Operations functions to ensure that the agreed service levels (including quality, timeliness, and productivity) are achieved. Identify new opportunities to move activity to the offshore team and partner with other Europe Operations functions deliver these within the timelines agreed. Partner with other Europe Operations functions or TRV teams to produce standardised operational reports, management information and other statistical data and analysis as required by London Market Underwriting teams to manage their business unit's operational performance. Streamline approach to gain consistency in reviewing/reporting productivity data across all business area for key metrics. Evaluate customer satisfaction and operations metrics to manage the team effectively and successfully execute agreed corrective actions, as necessary. Partner with other Europe Operations functions to ensure that the agreed service levels are achieved (including quality, timeliness, productivity, and customer experience). With account management team function as 1st line of support for all core business systems issues within TRV Europe London Market Underwriting (across all relevant business units). Responsible for developing and mentoring direct reports in the TRV Europe London Market Operations function. Provide coaching and support in learning and development to ensure direct reports and wider TRV Europe London Market Operations team are well motivated, and each have a clear career pathway. Ensure all members of the TRV Europe London Market Operations team are well equipped to meet their goals - regularly reporting on training standards, delivery, and progression of individuals in the team. Ensure there is effective communication across the team with regards to training and resolves issues and provides guidance where needed. Ensure robust and timely training within TRV Europe London Market Operations for new processes or procedures to ensure it meets all its operational goals. Proactively foster an inclusive environment that encourages employee participation, teamwork, and open communication to develop a highly engaged workforce. Assist the Head of Operations to maintain the Europe Operations business continuity plan (BCP), ensuring that any documentation required by the plan is regularly updated on the Disaster Recovery Database and that plans are circulated to all unit staff and are fully understood. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? You will preferably have: Excellent stakeholder management, communication, and leadership skills. Demonstrable experience of building and leading highly engaged Operations teams. Excellent coaching, mentoring and facilitation skills. Demonstrable experience and understanding of process Improvement initiatives using standard change management and process improvement methodologies (such as lean). Strong communication (written and verbal), influencing, negotiating, listening and people skills to effectively. Ability to think strategically. Ability to navigate the organisation, working collaboratively with other Business functions. Develop/maintain productive internal and external relationships. Ability to make sound decisions and recommendations with appropriate decision basis. Provides new ideas for improving operational efficiencies with a strong understanding of process improvement. Consistently meeting customer expectations. Reflects a high level of ownership in completing all tasks while working independently as well as in a team environment. Must be well organised, delivery focused and able to use their own initiative. Demonstrated ability to build strong relationships with diverse groups of people at all levels. A strong aptitude for gaining stakeholder support and communicating effectively with Senior Leaders. Successfully collaborated within team and throughout the organisation to bring desired results. Proven you can navigate the organisation to ensure issues are resolved appropriately. Consistently seek out market insight and use knowledge to assist in the process improvements for all Business functions. Be a strategic / creative thinker and decision maker. Have excellent stakeholder management, communication, and leadership skills. Be an excellent coach with strong mentoring and facilitation skills. Demonstrate operational skills necessary to deliver established business plans. Be highly organised, delivery focused and work under your own initiative. Hold the ability to navigate a matrix organisation, working collaboratively with other Business functions. What is a Must Have? Proven experience in the Insurance Industry. Extensive experience of London Market insurance (Lloyd's and Company Market) is required. To be considered for this role you must have had experience in a similar role within the London Insurance Market. Proven experience collaborating with multiple stakeholders. Ability to challenge the business to drive efficiencies. Previous experience of leading teams and matrix management. Experience of delivering skills and knowledge training. University degree preferred. Relevant insurance industry professional qualification preferred (e.g., ACII). Project management training and professional qualification preferred. Change management training and professional qualification preferred. . click apply for full job details
May 01, 2024
Full time
Senior Operations Manager page is loaded Senior Operations Manager Apply remote type Hybrid locations LON - London time type Full time posted on Posted 6 Days Ago job requisition id R-35382 Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations Target Openings 1 What Is the Opportunity? We are recruiting for a Senior Operations Manager to join our team based in London. Reporting to the Head of Operations you will provide leadership, guidance, and direction to TRV Europe London Market Operations function and will be responsible for leading, shaping and delivering all Operations support for the Travelers Europe London Market (Lloyd's and Company Market) Underwriting teams (across all relevant business units) and our external London Market and Enterprise stakeholders. You will help to implement the Europe Operations strategy and provides input into the Europe Operating model and strategy, working in support of the Head of Operations, Europe and in partnership with the other members of the TRV Europe Operations leadership team. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. This role is eligible for a new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for a bonus. What Will You Do? Overall management and oversight of the TRV Europe London Market Operations ensuring processes are efficient, optimally support business needs and key initiatives, and the successful execution of the operational activity across London Market business. Develop and maintain strong working relationships with the TRV Europe London Market Underwriting Management (all relevant business units) and wider Underwriting community, Senior Management, and all external customers. Represent Operations at TRV Europe London Market Underwriting Leadership meetings (across all relevant business units) and providing management updates on London Market Operations progress, plans and any changes to the TRV Europe London Markets Underwriting teams (across all relevant business units). Deliver operational efficiencies within the TRV Europe London Market business by driving process improvement and associated change management activities. Develop key process solutions and documentation to support Travelers Europe London Markets underwriting business (across all relevant business units) and other related business functions with timely data capture and process of related technical account transactions. Maintain robust processes and procedures to support the Lloyd's Minimum standards - work with Compliance and Risk to ensure that operationally effective controls are in place and managing action plans to address any compliance gaps with the Lloyd's Regulatory requirements. Monitor the day-to-day operational performance of TRV Europe London Market Operations and partner with other Europe Operations functions to ensure that the agreed service levels (including quality, timeliness, and productivity) are achieved. Identify new opportunities to move activity to the offshore team and partner with other Europe Operations functions deliver these within the timelines agreed. Partner with other Europe Operations functions or TRV teams to produce standardised operational reports, management information and other statistical data and analysis as required by London Market Underwriting teams to manage their business unit's operational performance. Streamline approach to gain consistency in reviewing/reporting productivity data across all business area for key metrics. Evaluate customer satisfaction and operations metrics to manage the team effectively and successfully execute agreed corrective actions, as necessary. Partner with other Europe Operations functions to ensure that the agreed service levels are achieved (including quality, timeliness, productivity, and customer experience). With account management team function as 1st line of support for all core business systems issues within TRV Europe London Market Underwriting (across all relevant business units). Responsible for developing and mentoring direct reports in the TRV Europe London Market Operations function. Provide coaching and support in learning and development to ensure direct reports and wider TRV Europe London Market Operations team are well motivated, and each have a clear career pathway. Ensure all members of the TRV Europe London Market Operations team are well equipped to meet their goals - regularly reporting on training standards, delivery, and progression of individuals in the team. Ensure there is effective communication across the team with regards to training and resolves issues and provides guidance where needed. Ensure robust and timely training within TRV Europe London Market Operations for new processes or procedures to ensure it meets all its operational goals. Proactively foster an inclusive environment that encourages employee participation, teamwork, and open communication to develop a highly engaged workforce. Assist the Head of Operations to maintain the Europe Operations business continuity plan (BCP), ensuring that any documentation required by the plan is regularly updated on the Disaster Recovery Database and that plans are circulated to all unit staff and are fully understood. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? You will preferably have: Excellent stakeholder management, communication, and leadership skills. Demonstrable experience of building and leading highly engaged Operations teams. Excellent coaching, mentoring and facilitation skills. Demonstrable experience and understanding of process Improvement initiatives using standard change management and process improvement methodologies (such as lean). Strong communication (written and verbal), influencing, negotiating, listening and people skills to effectively. Ability to think strategically. Ability to navigate the organisation, working collaboratively with other Business functions. Develop/maintain productive internal and external relationships. Ability to make sound decisions and recommendations with appropriate decision basis. Provides new ideas for improving operational efficiencies with a strong understanding of process improvement. Consistently meeting customer expectations. Reflects a high level of ownership in completing all tasks while working independently as well as in a team environment. Must be well organised, delivery focused and able to use their own initiative. Demonstrated ability to build strong relationships with diverse groups of people at all levels. A strong aptitude for gaining stakeholder support and communicating effectively with Senior Leaders. Successfully collaborated within team and throughout the organisation to bring desired results. Proven you can navigate the organisation to ensure issues are resolved appropriately. Consistently seek out market insight and use knowledge to assist in the process improvements for all Business functions. Be a strategic / creative thinker and decision maker. Have excellent stakeholder management, communication, and leadership skills. Be an excellent coach with strong mentoring and facilitation skills. Demonstrate operational skills necessary to deliver established business plans. Be highly organised, delivery focused and work under your own initiative. Hold the ability to navigate a matrix organisation, working collaboratively with other Business functions. What is a Must Have? Proven experience in the Insurance Industry. Extensive experience of London Market insurance (Lloyd's and Company Market) is required. To be considered for this role you must have had experience in a similar role within the London Insurance Market. Proven experience collaborating with multiple stakeholders. Ability to challenge the business to drive efficiencies. Previous experience of leading teams and matrix management. Experience of delivering skills and knowledge training. University degree preferred. Relevant insurance industry professional qualification preferred (e.g., ACII). Project management training and professional qualification preferred. Change management training and professional qualification preferred. . click apply for full job details
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIBs carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF- JBRP1_UKTJ
Apr 30, 2024
Full time
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIBs carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF- JBRP1_UKTJ
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIBs carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF- JBRP1_UKTJ
Apr 30, 2024
Full time
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIBs carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF- JBRP1_UKTJ
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations - loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Apr 27, 2024
Full time
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations - loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations - loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Apr 27, 2024
Full time
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations - loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations - loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Apr 26, 2024
Full time
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations - loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-