Office Manager BCR/JH/11095 25,000 - 30,000 PT parking included Longbridge, Birmingham Bell Cornwall Recruitment is excited to partner with a leading mortgage brokerage seeking a talented Administrator/Office Manager. This is a fantastic opportunity for an organised and proactive professional to take on a pivotal role within a thriving team. If you thrive in a structured yet dynamic environment and are looking for a position with significant impact and recognition, we want to hear from you! You will be the linchpin in our client's day-to-day operations, providing essential support to a dedicated team of financial advisors. This role is tailor-made for someone who excels at bringing order and efficiency to any situation. Key responsibilities include: Client Communication: Act as the first and continual point of contact for clients, providing stellar service that enhances client relationships. Engagement and Renewals: Engage existing clients regarding mortgage renewals and facilitate scheduling with advisors, contributing directly to the business's success. Efficient Data Management: Input and manage critical data in the CRM system, with full training provided to master the "toolbox" software. Proactive Support: Chase down necessary documentation efficiently and effectively, ensuring advisors can focus on client service without administrative distractions. Warm Welcomes: Greet and assist clients visiting the office, creating a welcoming and professional atmosphere. Operational Excellence: Order and maintain office supplies and manage resources, ensuring the office is a well-oiled machine. Key Requirements: Initiative and Efficiency: Demonstrated ability to address and solve problems independently, keeping the office environment productive and harmonious. Organisational Skills: Exceptional capability in managing multiple tasks seamlessly and with meticulous attention to detail. Financial Services Acumen: Solid understanding of the financial services industry, with experience in banking or mortgage brokerage preferred. Interpersonal Strengths: Outstanding communication skills, capable of engaging confidently with a wide range of personalities and professional backgrounds. Ideal Candidate: Our ideal candidate is a self-starter who loves to organize and manage office environments efficiently. We are looking for someone eager to own their role, guiding daily operations with confidence and finesse. If you think this sounds like you, please apply now or get in touch with Bell Cornwall. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
May 03, 2024
Full time
Office Manager BCR/JH/11095 25,000 - 30,000 PT parking included Longbridge, Birmingham Bell Cornwall Recruitment is excited to partner with a leading mortgage brokerage seeking a talented Administrator/Office Manager. This is a fantastic opportunity for an organised and proactive professional to take on a pivotal role within a thriving team. If you thrive in a structured yet dynamic environment and are looking for a position with significant impact and recognition, we want to hear from you! You will be the linchpin in our client's day-to-day operations, providing essential support to a dedicated team of financial advisors. This role is tailor-made for someone who excels at bringing order and efficiency to any situation. Key responsibilities include: Client Communication: Act as the first and continual point of contact for clients, providing stellar service that enhances client relationships. Engagement and Renewals: Engage existing clients regarding mortgage renewals and facilitate scheduling with advisors, contributing directly to the business's success. Efficient Data Management: Input and manage critical data in the CRM system, with full training provided to master the "toolbox" software. Proactive Support: Chase down necessary documentation efficiently and effectively, ensuring advisors can focus on client service without administrative distractions. Warm Welcomes: Greet and assist clients visiting the office, creating a welcoming and professional atmosphere. Operational Excellence: Order and maintain office supplies and manage resources, ensuring the office is a well-oiled machine. Key Requirements: Initiative and Efficiency: Demonstrated ability to address and solve problems independently, keeping the office environment productive and harmonious. Organisational Skills: Exceptional capability in managing multiple tasks seamlessly and with meticulous attention to detail. Financial Services Acumen: Solid understanding of the financial services industry, with experience in banking or mortgage brokerage preferred. Interpersonal Strengths: Outstanding communication skills, capable of engaging confidently with a wide range of personalities and professional backgrounds. Ideal Candidate: Our ideal candidate is a self-starter who loves to organize and manage office environments efficiently. We are looking for someone eager to own their role, guiding daily operations with confidence and finesse. If you think this sounds like you, please apply now or get in touch with Bell Cornwall. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Office Sales Manager - Hybrid Working - Slough - 35-38k & Benefits Futures are delighted to working with a well-established fmcg business who are a true market leader in their category, due to their innovative product portfolio. Partnering with market-leading cosmetic and health & beauty businesses, this is an exciting opportunity to gain exposure working with global brands. With an excellent reputation in the industry and a portfolio of products that are good for you and the environment, the business has experiencing amazing YoY growth. Due to growth, they are expanding and hiring for a Office Sales Manager. Key Duties of a Office Sales Manager? Maximising opportunities by driving sales with quotations, samples and obtaining customer feedback Supporting the Sales Manager in developing new accounts and sales presentations Analysis sales reports and provide feedback of findings to the Commercial team Manage office supplies and consumables Set up new accounts in CRM and complete customer profiles, track leads, new projects and follow up as directed Key Skills/Experience of a Office Sales Manager? Interest within the health & beauty! 3+ years sales admin experience Strong IT skills, to include Microsoft Office Confident communication skills (written and verbal) Excellent personal organisation and ability to work autonomously What's on offer? Extensive training and support to expand your commercial knowledge Flexible and autonomous working arrangement Salary 35-38k Pension scheme 25 Holidays + Bank holidays Career progression opportunities Apply for more info on this exciting Office Sales Manager role!
May 03, 2024
Full time
Office Sales Manager - Hybrid Working - Slough - 35-38k & Benefits Futures are delighted to working with a well-established fmcg business who are a true market leader in their category, due to their innovative product portfolio. Partnering with market-leading cosmetic and health & beauty businesses, this is an exciting opportunity to gain exposure working with global brands. With an excellent reputation in the industry and a portfolio of products that are good for you and the environment, the business has experiencing amazing YoY growth. Due to growth, they are expanding and hiring for a Office Sales Manager. Key Duties of a Office Sales Manager? Maximising opportunities by driving sales with quotations, samples and obtaining customer feedback Supporting the Sales Manager in developing new accounts and sales presentations Analysis sales reports and provide feedback of findings to the Commercial team Manage office supplies and consumables Set up new accounts in CRM and complete customer profiles, track leads, new projects and follow up as directed Key Skills/Experience of a Office Sales Manager? Interest within the health & beauty! 3+ years sales admin experience Strong IT skills, to include Microsoft Office Confident communication skills (written and verbal) Excellent personal organisation and ability to work autonomously What's on offer? Extensive training and support to expand your commercial knowledge Flexible and autonomous working arrangement Salary 35-38k Pension scheme 25 Holidays + Bank holidays Career progression opportunities Apply for more info on this exciting Office Sales Manager role!
Founded by our inspiring CEO Connie Nam, Astrid and Miyu is internationally celebrated over a decade later as being more than just a jewellery brand with innovation at its core and a strong mission to revolutionise the jewellery experience. We celebrate and empower diversity, recognise the value of our people & support matters that are important to us - everyone is welcome. To see this in action, check out our Tik Tok . Alignment to our core values is what we cherish above and beyond anything else. Our 3 core values are: Grow Together , Celebrate Each Other and Break All Boundaries We are proud of our journey so far and are looking formore ambitious and values driven people to join us as we continue to grow. WHAT'S THE MISSION? As an inspirational leader with strong commercial acumen, you will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand, whilst leading and developing your team, with growth always at the forefront. WHAT DOES SUCCESS LOOK LIKE? Experiential Retail Lead by example on the shop floor, ensuring the team delivers exceptional customer experience integrating our 3 experiential retail pillars: Community & Connection, Memorable Moments, and Inspiration & Innovative. Deliver a world class experience by continuously breaking boundaries to always strive for that next step ahead of the curve Drive continuous elevation to our overall customer experience to ensure the customer is at the heart of all decisions Build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community Collaborate with your management team to implement customer led strategies to maximise sales opportunities and meet targets Inspirational Reverse Leadership You will inspire, support and coach your team to truly flourish and grow in their roles Adopt a reverse leadership approach inspiring continuous growth to your team through training, coaching, and frequent reviews in order to cultivate high-performing and truly engaged teams A clear and confident communicator, you're comfortable with delivering feedback on the shop floor, observing & delivering in the moment Commercial Success Confident in driving a commercially strong store, you will lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction Drive Sustainability & Positive Social & Environmental Impact Proactive commitment to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to together growing a sustainable business. WHAT WOULD YOU LIKE FROM ME? A values champion and brand ambassador, you are the role model for your store team and our values resonate deeply with you This role is ideal for anyone with experience as a Store Manager You have a strong presence, high on influencing your energy is infectious and authentically inspires those around you You have the ability to develop and mentor a high-performing team to create an environment fostered by learning, growth and development Strong leadership, communication, and interpersonal skills, with the ability to influence and collaborate with cross-functional teams and stakeholders at all levels. You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have WHAT WE DO FOR YOU: £33-35,000 depending on store size & location Up to 15% bonus + commission on top Product Allowance + Friends & Family Discount 28 days holiday + 1 day/yr service Many Socials and a yearly Awards event to celebrate our amazing team Personal Financial Coaching Sabbatical after 3 years service Increased parental leave after 2 years service We have lots of little extras but we really believe the best part about working for us is being surrounded by people that share our passion for our mission and values, and having the freedom to be fully empowered to flourish and be your best self.
May 03, 2024
Full time
Founded by our inspiring CEO Connie Nam, Astrid and Miyu is internationally celebrated over a decade later as being more than just a jewellery brand with innovation at its core and a strong mission to revolutionise the jewellery experience. We celebrate and empower diversity, recognise the value of our people & support matters that are important to us - everyone is welcome. To see this in action, check out our Tik Tok . Alignment to our core values is what we cherish above and beyond anything else. Our 3 core values are: Grow Together , Celebrate Each Other and Break All Boundaries We are proud of our journey so far and are looking formore ambitious and values driven people to join us as we continue to grow. WHAT'S THE MISSION? As an inspirational leader with strong commercial acumen, you will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand, whilst leading and developing your team, with growth always at the forefront. WHAT DOES SUCCESS LOOK LIKE? Experiential Retail Lead by example on the shop floor, ensuring the team delivers exceptional customer experience integrating our 3 experiential retail pillars: Community & Connection, Memorable Moments, and Inspiration & Innovative. Deliver a world class experience by continuously breaking boundaries to always strive for that next step ahead of the curve Drive continuous elevation to our overall customer experience to ensure the customer is at the heart of all decisions Build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community Collaborate with your management team to implement customer led strategies to maximise sales opportunities and meet targets Inspirational Reverse Leadership You will inspire, support and coach your team to truly flourish and grow in their roles Adopt a reverse leadership approach inspiring continuous growth to your team through training, coaching, and frequent reviews in order to cultivate high-performing and truly engaged teams A clear and confident communicator, you're comfortable with delivering feedback on the shop floor, observing & delivering in the moment Commercial Success Confident in driving a commercially strong store, you will lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction Drive Sustainability & Positive Social & Environmental Impact Proactive commitment to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to together growing a sustainable business. WHAT WOULD YOU LIKE FROM ME? A values champion and brand ambassador, you are the role model for your store team and our values resonate deeply with you This role is ideal for anyone with experience as a Store Manager You have a strong presence, high on influencing your energy is infectious and authentically inspires those around you You have the ability to develop and mentor a high-performing team to create an environment fostered by learning, growth and development Strong leadership, communication, and interpersonal skills, with the ability to influence and collaborate with cross-functional teams and stakeholders at all levels. You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have WHAT WE DO FOR YOU: £33-35,000 depending on store size & location Up to 15% bonus + commission on top Product Allowance + Friends & Family Discount 28 days holiday + 1 day/yr service Many Socials and a yearly Awards event to celebrate our amazing team Personal Financial Coaching Sabbatical after 3 years service Increased parental leave after 2 years service We have lots of little extras but we really believe the best part about working for us is being surrounded by people that share our passion for our mission and values, and having the freedom to be fully empowered to flourish and be your best self.
Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special. About The Role The Expert Digital Manager will be critical to the success of Expert within the Business Unit (BU) to maximize the value of its expert sales & marketing initiatives for the OTC & OH brands in Northern Europe, to increase recommendations and reach of Experts. The role will be leading expert digital strategy and guiding the execution across the Northern Europe BU, as part of the broader expert strategy among the identified Expert audiences, with the Haleon Health Partner (HHP) expert web platform being at the heart of the digital expert strategy. The role will manage the overarching HHP and media strategy in the Northern Europe BU, collaborating with Cluster digital & data ops managers on local content strategy, strategy for database capture and expansion, activation planning, and analytics; local teams will own the local activation and execution. The role will work with markets to define the digital expert roadmap and investments, based on the go to market model. The role will work closely with the expert team, media and digital teams in the BU and the markets, to identify and execute the right digital points to influence Expert audiences. The role will closely work with the global Expert Marketing team to deliver the digital and data agenda across the Expert universe in the BU. The role will collect, identify and share best practices to enable markets within Northern Europe to amplify measures successfully for adoption of the HHP. This role will report into the Expert Lead on BU level, partnering with the 4 market clusters across Northern Europe (9 markets) and supporting them to ensure the HHP and its activation are incorporated into the planning process to enable them driving a full end to end plan. Key Responsibilities Localize the global expert digital strategy in the Northern Europe BU, with focus on leading delivery of the HHP. Further developing and implementing a 3-to-4-year expert digital go to market, across all categories to achieve the delivery of an omni-channel HCP experience including driving the effectiveness and efficiency of expert media for Northen Europe Business Unit Rollout and activate the HHP across the Northern Europe BU across priority expert audiences. Deploy global content strategy for the HHP for priority expert audiences, ensure the optimization and maintenance of the HHP. Plan management and expansion of the customer base, drive the 1P data strategy - Acquire, Consent, Segment, for 100% of our core Expert audiences. Manage the data capture of the HHP to learn from healthcare professionals interaction and develop suitable E-CRM programs, in line with global process and expert strategy. Work alongside media team to activate across priority media digital channels against global investment guidelines and media sufficiency framework, and with audience activation manager to define expert media target audiences, and champion the implementation of expert media digital plans in markets Deliver BU performance metrics for the HHP including target setting, tracking, and reporting, supported with clear lead measures to evaluate activation and identify best practice. Own the understanding of expert digital media performance. Track performance and KPIs of the HHP, campaign performance and site metrics Scale best practices and share insights and learning with the expert team, brand teams and global. Ensure the HHP is keyed into other Haleon processes - such as local sample forecast and fulfilment, adverse events reporting and consumer response. Provide full support of the annual brand commercial planning process, including the resource levels and channel activation plans required for the HHP in Northern Europe. Collaborate with BU digital & data ops managers, local expert teams, BU media and digital acceleration teams, global category expert digital team, and media agency on all of the above. Lead the digital governance process for the HHP activation. Work with BU capability manager to develop expert digital marketing capability across the BU Being super user of relevant Haleon reporting / data systems, understanding the uses for each system and ensuring both are functioning correctly for continued customer experience Ensure key activities are compliant and in line with global monitoring team processes. Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. Qualifications & Skills: Relevant marketing experience essential. Digital and Data driven experience a must. Experience in digital marketing activation and communication, including understanding of the digital landscape, understanding of the power of data in driving value propositions, building and tracking the performance of digital plans, understanding the power and potential of effective 1P data relationships. Data analysis and reporting Driving performance - KPI setting, tracking and course correcting where needed Strong project management & influencing skills Identify growth opportunities, bringing together local knowledge with global strategy to support the strategic development of the Winning in Market model Ability to deliver through team/others - to influence and mobilize teams and resources behind common goals and deliver on them, bring stakeholders on the journey, share clear and compelling strategy, and create engagement, alignment and followership within teams Emotional intelligence, agility, and experience of multiple, distinctly different cultures High level of learning agility and change agility Ability to lead through ambiguity within a complex matrix environment Grow the capabilities of BU Expert - through 'on the job' coaching, and facilitating learning from others. Experience in marketing or commercial engagement with experts / healthcare professionals (preferred) Diversity, Equity and Inclusion At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Care to join us. Find out what life at Haleon is really like At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. . click apply for full job details
May 03, 2024
Full time
Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special. About The Role The Expert Digital Manager will be critical to the success of Expert within the Business Unit (BU) to maximize the value of its expert sales & marketing initiatives for the OTC & OH brands in Northern Europe, to increase recommendations and reach of Experts. The role will be leading expert digital strategy and guiding the execution across the Northern Europe BU, as part of the broader expert strategy among the identified Expert audiences, with the Haleon Health Partner (HHP) expert web platform being at the heart of the digital expert strategy. The role will manage the overarching HHP and media strategy in the Northern Europe BU, collaborating with Cluster digital & data ops managers on local content strategy, strategy for database capture and expansion, activation planning, and analytics; local teams will own the local activation and execution. The role will work with markets to define the digital expert roadmap and investments, based on the go to market model. The role will work closely with the expert team, media and digital teams in the BU and the markets, to identify and execute the right digital points to influence Expert audiences. The role will closely work with the global Expert Marketing team to deliver the digital and data agenda across the Expert universe in the BU. The role will collect, identify and share best practices to enable markets within Northern Europe to amplify measures successfully for adoption of the HHP. This role will report into the Expert Lead on BU level, partnering with the 4 market clusters across Northern Europe (9 markets) and supporting them to ensure the HHP and its activation are incorporated into the planning process to enable them driving a full end to end plan. Key Responsibilities Localize the global expert digital strategy in the Northern Europe BU, with focus on leading delivery of the HHP. Further developing and implementing a 3-to-4-year expert digital go to market, across all categories to achieve the delivery of an omni-channel HCP experience including driving the effectiveness and efficiency of expert media for Northen Europe Business Unit Rollout and activate the HHP across the Northern Europe BU across priority expert audiences. Deploy global content strategy for the HHP for priority expert audiences, ensure the optimization and maintenance of the HHP. Plan management and expansion of the customer base, drive the 1P data strategy - Acquire, Consent, Segment, for 100% of our core Expert audiences. Manage the data capture of the HHP to learn from healthcare professionals interaction and develop suitable E-CRM programs, in line with global process and expert strategy. Work alongside media team to activate across priority media digital channels against global investment guidelines and media sufficiency framework, and with audience activation manager to define expert media target audiences, and champion the implementation of expert media digital plans in markets Deliver BU performance metrics for the HHP including target setting, tracking, and reporting, supported with clear lead measures to evaluate activation and identify best practice. Own the understanding of expert digital media performance. Track performance and KPIs of the HHP, campaign performance and site metrics Scale best practices and share insights and learning with the expert team, brand teams and global. Ensure the HHP is keyed into other Haleon processes - such as local sample forecast and fulfilment, adverse events reporting and consumer response. Provide full support of the annual brand commercial planning process, including the resource levels and channel activation plans required for the HHP in Northern Europe. Collaborate with BU digital & data ops managers, local expert teams, BU media and digital acceleration teams, global category expert digital team, and media agency on all of the above. Lead the digital governance process for the HHP activation. Work with BU capability manager to develop expert digital marketing capability across the BU Being super user of relevant Haleon reporting / data systems, understanding the uses for each system and ensuring both are functioning correctly for continued customer experience Ensure key activities are compliant and in line with global monitoring team processes. Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. Qualifications & Skills: Relevant marketing experience essential. Digital and Data driven experience a must. Experience in digital marketing activation and communication, including understanding of the digital landscape, understanding of the power of data in driving value propositions, building and tracking the performance of digital plans, understanding the power and potential of effective 1P data relationships. Data analysis and reporting Driving performance - KPI setting, tracking and course correcting where needed Strong project management & influencing skills Identify growth opportunities, bringing together local knowledge with global strategy to support the strategic development of the Winning in Market model Ability to deliver through team/others - to influence and mobilize teams and resources behind common goals and deliver on them, bring stakeholders on the journey, share clear and compelling strategy, and create engagement, alignment and followership within teams Emotional intelligence, agility, and experience of multiple, distinctly different cultures High level of learning agility and change agility Ability to lead through ambiguity within a complex matrix environment Grow the capabilities of BU Expert - through 'on the job' coaching, and facilitating learning from others. Experience in marketing or commercial engagement with experts / healthcare professionals (preferred) Diversity, Equity and Inclusion At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Care to join us. Find out what life at Haleon is really like At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. . click apply for full job details
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.You will be required to: Understand, support and advise customers requiring a wide range of information, advice and guidance. To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation. Comply with the expectations of customers. Ensure they are consistently achieving or exceeding Service Level Agreements (SLA's). Provision of multi-channel information services. Provision of accurate, meaningful, and consistent information to support to our customers. Listen patiently, empathise with the caller's situation and convey a genuine desire to help and support. Maintain the Customer Records Management (CRM) system through accurate data input and record keeping, constantly keeping data integrity as a core priority. Work with colleagues to ensure the highest level of customer satisfaction. Ensure continuous service improvement, initiating, and responding to change in a positive manner. To undertake effective research on a range of topics to fit with deadlines. Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001. Proven experience of delivering a service which provided a supporting role; Working as part of a team; Providing telephone, online, email and live chat information; Researching, collecting and recording data evidence; IT literate with full working knowledge of MS Office Suite and use of windows-based databases; Planning and co-ordinating own workload; Excellent communication and interpersonal skills; Strong decision-making abilities; Ability to empathise with people at all levels; Ability to manage and resolve complaints; Emotional resilience. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 03, 2024
Full time
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.You will be required to: Understand, support and advise customers requiring a wide range of information, advice and guidance. To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation. Comply with the expectations of customers. Ensure they are consistently achieving or exceeding Service Level Agreements (SLA's). Provision of multi-channel information services. Provision of accurate, meaningful, and consistent information to support to our customers. Listen patiently, empathise with the caller's situation and convey a genuine desire to help and support. Maintain the Customer Records Management (CRM) system through accurate data input and record keeping, constantly keeping data integrity as a core priority. Work with colleagues to ensure the highest level of customer satisfaction. Ensure continuous service improvement, initiating, and responding to change in a positive manner. To undertake effective research on a range of topics to fit with deadlines. Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001. Proven experience of delivering a service which provided a supporting role; Working as part of a team; Providing telephone, online, email and live chat information; Researching, collecting and recording data evidence; IT literate with full working knowledge of MS Office Suite and use of windows-based databases; Planning and co-ordinating own workload; Excellent communication and interpersonal skills; Strong decision-making abilities; Ability to empathise with people at all levels; Ability to manage and resolve complaints; Emotional resilience. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Sales Coordinator £25,000 - £27,000 West Kent must drive 12 month Fixed Term Contract Looking for the next step in your sales career? Join this established, marketing leading manufacturing company as a Sales Coordinator! Please note that this role is a 12 month fixed term contract (maternity cover). Duties include: Providing dedicated sales support to Key Account Managers, maximising sales opportunities, and completing occasional client visits. Receiving inbound calls and emails from existing and new clients, identifying new business opportunities. Building strong relationships with identified clients by phone and email. Updating and maintaining the CRM and adding sales orders to the system. Creating and sending out quotes including CAD drawings and specifications and following these up. Liaising with the marketing team and external design team to develop marketing materials. Contributing to the continued success of the wider Sales and Sales Coordinator team. To be considered for this role, you must have/be: Experience in a similar role, ideally within sales. Enthusiasm to progress and develop. Organised and able to work well in a fast paced environment. Excellent communication skills with the natural ability to build strong relationships. Good IT skills (Microsoft Office, Excel, LinkedIn and CRM systems). If you feel you meet the above criteria, please apply online for immediate consideration. This role is being managed by Christina Pithouse, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
May 03, 2024
Full time
Sales Coordinator £25,000 - £27,000 West Kent must drive 12 month Fixed Term Contract Looking for the next step in your sales career? Join this established, marketing leading manufacturing company as a Sales Coordinator! Please note that this role is a 12 month fixed term contract (maternity cover). Duties include: Providing dedicated sales support to Key Account Managers, maximising sales opportunities, and completing occasional client visits. Receiving inbound calls and emails from existing and new clients, identifying new business opportunities. Building strong relationships with identified clients by phone and email. Updating and maintaining the CRM and adding sales orders to the system. Creating and sending out quotes including CAD drawings and specifications and following these up. Liaising with the marketing team and external design team to develop marketing materials. Contributing to the continued success of the wider Sales and Sales Coordinator team. To be considered for this role, you must have/be: Experience in a similar role, ideally within sales. Enthusiasm to progress and develop. Organised and able to work well in a fast paced environment. Excellent communication skills with the natural ability to build strong relationships. Good IT skills (Microsoft Office, Excel, LinkedIn and CRM systems). If you feel you meet the above criteria, please apply online for immediate consideration. This role is being managed by Christina Pithouse, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we d love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we re aligned everything in the world feels just that little bit better, so we re building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention to detail and are supportive Inquisitive we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You ll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You ll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs + Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity + Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports + Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance + Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy + Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients + Experience delivering both waterfall and agile projects in an agency environment + Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication + Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders + Enjoy working with and gaining an understanding of digital solutions + Proud of providing exceptional service and quality, ensuring a happy client What s on Offer: + 25-30 days leave + Private medical + Contributory pension + EV leasing + Hybrid working with at least 2 days in the office + And more ! Your Experience / Background / Previous Roles May Include: Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 03, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we d love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we re aligned everything in the world feels just that little bit better, so we re building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention to detail and are supportive Inquisitive we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You ll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You ll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs + Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity + Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports + Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance + Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy + Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients + Experience delivering both waterfall and agile projects in an agency environment + Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication + Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders + Enjoy working with and gaining an understanding of digital solutions + Proud of providing exceptional service and quality, ensuring a happy client What s on Offer: + 25-30 days leave + Private medical + Contributory pension + EV leasing + Hybrid working with at least 2 days in the office + And more ! Your Experience / Background / Previous Roles May Include: Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Location: Stratford-Upon-Avon, West MidlandsSalary: £25,000 - £30,000 p/y About The Role Are you ready to advance your career in property management and become a key player in shaping vibrant communities? Were seeking a dedicated Property Manager to join the team in a renowned and prestigious Property Services company to make a lasting impact in the Warwickshire & Worcestershire area. If you're passionate about creating exceptional living experiences and thrive in a dynamic environment, this is the perfect opportunity for you! Benefits 25 days holiday + Bank Holidays Company Pension Generous Referral Scheme Company Events Support with your qualifications Charity Days The Company Quickly becoming a household name, this renowned firm of Property Professionals has a rich history. They pride themselves on their local expertise, strong community relationships, and commitment to delivering exceptional service to their clients at every stage of the journey. Responsibilities Offer comprehensive property management and support services catering to both landlords and tenants. Guarantee adherence to legislation, including obtaining EPCs, Gas Safety Certificates, Electrical Safety Certificates, and PAT Testing. Organise inventories and oversee check-ins with tenants. Coordinate with contractors and external resources to ensure maintenance and repair works meet high standards and are completed promptly. Conduct regular property visits and inspections within specified timelines, providing detailed reports to landlords. Develop cost schedules based on checkout reports. Facilitate mediation and negotiation for the release of deposits, acting as an intermediary between parties. Ensure timely and accurate processing of payments related to contractors, deposits, and landlord invoices. Manage the coordination and preparation of tenancy renewals. Draft and issue relevant notices as per instructions from landlords or tenants. Operate in accordance with company standards and protocols. Fully utilise the company's CRM system for efficient workflow management. Skills and Experience At least 1 years previous property management/maintenance experience. Up to date knowledge of legislation regarding property management. Ideally previous use of Alto is beneficial, but not necessary as training can be provided. Able to work as part of a team, supporting other team members and recognising the work of others. Articulate, professional and well accustomed to a client facing role. Sharp, enthusiastic, and accountable Working knowledge of Microsoft Office Suite. Full driving licence and access to own vehicle. Hours Of Work 40 hours per week Monday Friday 9am 5pm If you are a dedicated and proactive Property Manager looking to take the next step in your career, Apply Now! JBRP1_UKTJ
May 03, 2024
Full time
Location: Stratford-Upon-Avon, West MidlandsSalary: £25,000 - £30,000 p/y About The Role Are you ready to advance your career in property management and become a key player in shaping vibrant communities? Were seeking a dedicated Property Manager to join the team in a renowned and prestigious Property Services company to make a lasting impact in the Warwickshire & Worcestershire area. If you're passionate about creating exceptional living experiences and thrive in a dynamic environment, this is the perfect opportunity for you! Benefits 25 days holiday + Bank Holidays Company Pension Generous Referral Scheme Company Events Support with your qualifications Charity Days The Company Quickly becoming a household name, this renowned firm of Property Professionals has a rich history. They pride themselves on their local expertise, strong community relationships, and commitment to delivering exceptional service to their clients at every stage of the journey. Responsibilities Offer comprehensive property management and support services catering to both landlords and tenants. Guarantee adherence to legislation, including obtaining EPCs, Gas Safety Certificates, Electrical Safety Certificates, and PAT Testing. Organise inventories and oversee check-ins with tenants. Coordinate with contractors and external resources to ensure maintenance and repair works meet high standards and are completed promptly. Conduct regular property visits and inspections within specified timelines, providing detailed reports to landlords. Develop cost schedules based on checkout reports. Facilitate mediation and negotiation for the release of deposits, acting as an intermediary between parties. Ensure timely and accurate processing of payments related to contractors, deposits, and landlord invoices. Manage the coordination and preparation of tenancy renewals. Draft and issue relevant notices as per instructions from landlords or tenants. Operate in accordance with company standards and protocols. Fully utilise the company's CRM system for efficient workflow management. Skills and Experience At least 1 years previous property management/maintenance experience. Up to date knowledge of legislation regarding property management. Ideally previous use of Alto is beneficial, but not necessary as training can be provided. Able to work as part of a team, supporting other team members and recognising the work of others. Articulate, professional and well accustomed to a client facing role. Sharp, enthusiastic, and accountable Working knowledge of Microsoft Office Suite. Full driving licence and access to own vehicle. Hours Of Work 40 hours per week Monday Friday 9am 5pm If you are a dedicated and proactive Property Manager looking to take the next step in your career, Apply Now! JBRP1_UKTJ
Business Development Executive - Fully Remote - WFH About e.surv Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. We employ over 600 surveyors nationwide and complete more than one property inspection every 12 seconds. We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers. Overview The role is working in the B2C team managing existing partners and growing relationships, including prospecting new partners. A typical split of workload would be 60% new business, 30% existing Account Management and 10% lead follow up on warm inbound leads. This role is fully remote based working from home with 80% of time expected on the phone or on 'Teams' meetings. The individual is expected to manage their own workload and to be effective with growth based on the company objectives and guidance by their manager. This is a high paced role and requires the individual have pace urgency and a desire to succeed, including achieving monthly targets in growth and activity. The individual is expected to have good organisational skills and the ability to collaborate with different people and needs to manage the partners assigned to them. Reward Salary DOE + uncapped monthly commission Fully remote working The Role Manage a workload of new business referral partners, existing accounts and warm leads. Prospect new referral partners to grow accounts. Proactively manage existing referral partners, booking in regular contact with existing accounts. Regularly update the CRM system with all customer contact and adding relevant information, including diarising tasks for follow ups. Maximise referrals from existing accounts by understanding their business model and building relationships ensuring e.surv is the brand of choice. Develop a sales workflow strategy to be effective and efficient with time. Accurate reporting and delivery of information in line with agreed team processes. Work alongside colleagues in the customer service team sharing information and customer insight to develop great working relationship. Ensure client expectations are met with regular contact. Deliver exceptional customer service in-line with company values. Keep abreast of industry news by joining groups on LinkedIn and setting industry alerts. Supporting management at industry events if required. Adhering to quality management guidelines, and in line with ISO 9001 frameworks. Ensuring all company policies and security processes are adhered to. The Person Essential Strong communication and interpersonal skills, written and verbal. Excellent listening skills. Proactive and results driven attitude. Can build relationships with all types of people. Ability to build and maintain relationships with existing partner accounts and prospects. Confidence in making presentations and delivering to a group in Teams. Experienced with CRM software and tracking personal performance using spreadsheets. Strong time management and organisational skills. Ability to work independently and part of a team and wider team. Flexible approach to resolving problems and task management. Complaint resolution and customer care skills. Experience Experience working in a high volume environment. Min of 2 years' experience in a high pace outbound targeted sales environment. Background in business development and managing referral partners. Knowledge of the housing market and transactional sale a bonus. Apply For a confidential discussion on the full details of this role please contact Mike Brett. LSL Property Services are dedicated to protecting your data - our Recruitment Privacy Notice can be viewed HERE. PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.
May 03, 2024
Full time
Business Development Executive - Fully Remote - WFH About e.surv Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. We employ over 600 surveyors nationwide and complete more than one property inspection every 12 seconds. We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers. Overview The role is working in the B2C team managing existing partners and growing relationships, including prospecting new partners. A typical split of workload would be 60% new business, 30% existing Account Management and 10% lead follow up on warm inbound leads. This role is fully remote based working from home with 80% of time expected on the phone or on 'Teams' meetings. The individual is expected to manage their own workload and to be effective with growth based on the company objectives and guidance by their manager. This is a high paced role and requires the individual have pace urgency and a desire to succeed, including achieving monthly targets in growth and activity. The individual is expected to have good organisational skills and the ability to collaborate with different people and needs to manage the partners assigned to them. Reward Salary DOE + uncapped monthly commission Fully remote working The Role Manage a workload of new business referral partners, existing accounts and warm leads. Prospect new referral partners to grow accounts. Proactively manage existing referral partners, booking in regular contact with existing accounts. Regularly update the CRM system with all customer contact and adding relevant information, including diarising tasks for follow ups. Maximise referrals from existing accounts by understanding their business model and building relationships ensuring e.surv is the brand of choice. Develop a sales workflow strategy to be effective and efficient with time. Accurate reporting and delivery of information in line with agreed team processes. Work alongside colleagues in the customer service team sharing information and customer insight to develop great working relationship. Ensure client expectations are met with regular contact. Deliver exceptional customer service in-line with company values. Keep abreast of industry news by joining groups on LinkedIn and setting industry alerts. Supporting management at industry events if required. Adhering to quality management guidelines, and in line with ISO 9001 frameworks. Ensuring all company policies and security processes are adhered to. The Person Essential Strong communication and interpersonal skills, written and verbal. Excellent listening skills. Proactive and results driven attitude. Can build relationships with all types of people. Ability to build and maintain relationships with existing partner accounts and prospects. Confidence in making presentations and delivering to a group in Teams. Experienced with CRM software and tracking personal performance using spreadsheets. Strong time management and organisational skills. Ability to work independently and part of a team and wider team. Flexible approach to resolving problems and task management. Complaint resolution and customer care skills. Experience Experience working in a high volume environment. Min of 2 years' experience in a high pace outbound targeted sales environment. Background in business development and managing referral partners. Knowledge of the housing market and transactional sale a bonus. Apply For a confidential discussion on the full details of this role please contact Mike Brett. LSL Property Services are dedicated to protecting your data - our Recruitment Privacy Notice can be viewed HERE. PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.
Siamo Recruitment a division of Siamo Group
South Cerney, Gloucestershire
How would you like join a growing sales department within the thriving IT industry? Our client offers a clear career path for talent looking to develop within Sales and Operations. With an excellent training program you will become a trusted account manager holding relationships post-sale to enable for the individual to be successful. This Sales Administrator role will be supporting the external sales account managers becoming responsible for the sales order process where you will be targeted and rewarded with a bonus scheme. This Sales Administrator role provides a fine blend of account management, quoting, administrative tasks and managing key relationships from order through to delivery. Our Clients Package Being Offered: £23,000.00 - With OTE s £26,000.00+ Minimum £3,000.00 Bonus Scheme which is paid monthly Hybrid Working Pattern Offering 2 Days WFH 25 Days Annual Leave + Bank Holidays Private Medical Insurance 5% Pension Scheme Free Onsite Parking This Sales Administrator opportunity will provide you with the following responsibilities: Manage customer quotes and aftersales queries Working closely with the External Sales Account Managers Manage receipt of Purchase Orders from clients including Quality Checks and Error Resolution Acquire and keep an up-to-date knowledge of systems and processes Ensure the CRM System is used and updated Assist with the refunds process for customers, dealt with efficiently and effectively Conduct client invoice reporting The ideal candidate for this Sales Administrator vacancy will have the below: A previous exposure supporting a sales function or customer service is essential A previous experience within IT would be advantageous however, not essential A confident communicator with the ability to converse accordingly A willingness to learn and develop High attention to detail and an ability to work with accuracy Naturally self-motivated with the confidence to work to targets Team player with a collaborative mindset
May 03, 2024
Full time
How would you like join a growing sales department within the thriving IT industry? Our client offers a clear career path for talent looking to develop within Sales and Operations. With an excellent training program you will become a trusted account manager holding relationships post-sale to enable for the individual to be successful. This Sales Administrator role will be supporting the external sales account managers becoming responsible for the sales order process where you will be targeted and rewarded with a bonus scheme. This Sales Administrator role provides a fine blend of account management, quoting, administrative tasks and managing key relationships from order through to delivery. Our Clients Package Being Offered: £23,000.00 - With OTE s £26,000.00+ Minimum £3,000.00 Bonus Scheme which is paid monthly Hybrid Working Pattern Offering 2 Days WFH 25 Days Annual Leave + Bank Holidays Private Medical Insurance 5% Pension Scheme Free Onsite Parking This Sales Administrator opportunity will provide you with the following responsibilities: Manage customer quotes and aftersales queries Working closely with the External Sales Account Managers Manage receipt of Purchase Orders from clients including Quality Checks and Error Resolution Acquire and keep an up-to-date knowledge of systems and processes Ensure the CRM System is used and updated Assist with the refunds process for customers, dealt with efficiently and effectively Conduct client invoice reporting The ideal candidate for this Sales Administrator vacancy will have the below: A previous exposure supporting a sales function or customer service is essential A previous experience within IT would be advantageous however, not essential A confident communicator with the ability to converse accordingly A willingness to learn and develop High attention to detail and an ability to work with accuracy Naturally self-motivated with the confidence to work to targets Team player with a collaborative mindset
Head of Sales Middlesborough, North Yorkshire (with hybrid working) The Company Greenbank is a trusted provider of recycling solutions to the UK waste management industry. Our mission is to be the go-to recycling equipment company in the UK, and we will achieve this through our mission of providing equipment that makes recycling efficient and sustainable.We set the industry standard for excellence and innovation, aligning our solutions with our client's sustainability goals and pushing the boundaries of what is possible through improving our products and services.Our unwavering commitment to customer satisfaction and our dedication to making a positive impact on the planet ensure that we are focused on leading the way in recycling practices within the UK.We are now looking for a Head of Sales to join our team in Middlesborough on a full-time, permanent basis. The Benefits - A salary of £79,000 per annum- Company bonus scheme- Super bonus for team achieving over their targets- Company car options- Company pension scheme- 22 days' annual leave, plus 8 Bank Holidays- Birthday as an extra day off- Buy up to one week per year extra leave- Long Service of over 10 years increases leave allowance.- Recruitment referral bonus £250.00- Specsavers schemeThis is the perfect opportunity for a talented, high calibre sales professional from an SME background to drive their career forward and facilitate the growth of our sustainable company!With a mission that is guided by a deep sense of responsibility towards the planet and the communities we serve, we seek to provide cutting-edge recycling solutions that are not only efficient, but sustainable as well. You will be operating at the heart of our business, driving sales and supporting our team to ensure we can deliver on our mission and achieve our vision. In return, we will ensure you are equipped with all the elements you need to succeed, from professional development options to hybrid working.In addition to this, we are focused on listening to our team and taking on board feedback that will help us to develop and improve our working environment and further focus on sustainability and the environment. Not only have we created a team committee to discuss, action and implement changes, we also undertake a monthly Net Zero meeting with a representative from each department. The Role As the Head of Sales, you will oversee our Sales Department and lead the delivery of increased sales, client acquisition and market share for the business.Alongside the day-to-day management of the Sales Team, you will directly manage key accounts and spend a significant portion of your time sourcing new clients. This will involve working from the qualified leads and utilising your sales skills and gravitas to bring new clients on board and ensure repeat business.In terms of management of your team, you will create development plans for each of your five direct reports and ensure they meet KPIs. You will host a variety meetings with clients and our directors, including quarterly performance reviews.Additionally, your role will involve:- Visiting clients in a field-based capacity- Working with the Management Team on a range of projects- Forecasting activities- Managing budgets for the Sales Department About You To be considered as our Head of Sales, you will need:- Experience in an SME sales manager role- Experience of selling a service - Experience exceeding sales targets and growing business revenue- Strong leadership, coaching, and team-building skills- Excellent communication and interpersonal skills- A solid understanding of finance- Proficiency with a CRM systemOther organisations might call this role Sales Director, SME Sales Manager, Head of Account Management, Sales Team Manager, Sales Manager, Commercial Sales Manager, or Sales Operations Manager.Webrecruit and Greenbank are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you could develop sales and help our company advance as our Head of Sales, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 03, 2024
Full time
Head of Sales Middlesborough, North Yorkshire (with hybrid working) The Company Greenbank is a trusted provider of recycling solutions to the UK waste management industry. Our mission is to be the go-to recycling equipment company in the UK, and we will achieve this through our mission of providing equipment that makes recycling efficient and sustainable.We set the industry standard for excellence and innovation, aligning our solutions with our client's sustainability goals and pushing the boundaries of what is possible through improving our products and services.Our unwavering commitment to customer satisfaction and our dedication to making a positive impact on the planet ensure that we are focused on leading the way in recycling practices within the UK.We are now looking for a Head of Sales to join our team in Middlesborough on a full-time, permanent basis. The Benefits - A salary of £79,000 per annum- Company bonus scheme- Super bonus for team achieving over their targets- Company car options- Company pension scheme- 22 days' annual leave, plus 8 Bank Holidays- Birthday as an extra day off- Buy up to one week per year extra leave- Long Service of over 10 years increases leave allowance.- Recruitment referral bonus £250.00- Specsavers schemeThis is the perfect opportunity for a talented, high calibre sales professional from an SME background to drive their career forward and facilitate the growth of our sustainable company!With a mission that is guided by a deep sense of responsibility towards the planet and the communities we serve, we seek to provide cutting-edge recycling solutions that are not only efficient, but sustainable as well. You will be operating at the heart of our business, driving sales and supporting our team to ensure we can deliver on our mission and achieve our vision. In return, we will ensure you are equipped with all the elements you need to succeed, from professional development options to hybrid working.In addition to this, we are focused on listening to our team and taking on board feedback that will help us to develop and improve our working environment and further focus on sustainability and the environment. Not only have we created a team committee to discuss, action and implement changes, we also undertake a monthly Net Zero meeting with a representative from each department. The Role As the Head of Sales, you will oversee our Sales Department and lead the delivery of increased sales, client acquisition and market share for the business.Alongside the day-to-day management of the Sales Team, you will directly manage key accounts and spend a significant portion of your time sourcing new clients. This will involve working from the qualified leads and utilising your sales skills and gravitas to bring new clients on board and ensure repeat business.In terms of management of your team, you will create development plans for each of your five direct reports and ensure they meet KPIs. You will host a variety meetings with clients and our directors, including quarterly performance reviews.Additionally, your role will involve:- Visiting clients in a field-based capacity- Working with the Management Team on a range of projects- Forecasting activities- Managing budgets for the Sales Department About You To be considered as our Head of Sales, you will need:- Experience in an SME sales manager role- Experience of selling a service - Experience exceeding sales targets and growing business revenue- Strong leadership, coaching, and team-building skills- Excellent communication and interpersonal skills- A solid understanding of finance- Proficiency with a CRM systemOther organisations might call this role Sales Director, SME Sales Manager, Head of Account Management, Sales Team Manager, Sales Manager, Commercial Sales Manager, or Sales Operations Manager.Webrecruit and Greenbank are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you could develop sales and help our company advance as our Head of Sales, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
The incumbent will uncover and cultivate business relationships and opportunities to generate revenue with prospective and existing clients for WuXi Tides and STA Pharmaceutical, a WuXi AppTec company, in particular to support the growth of emerging oligo and peptide (O&P) Contract Development and Manufacture (CDMO) business. The candidate will work within the US business development (BD) team to pursue new business leads; follows up on critical issues and aid in resolving customer inquiries. Assists marketing in raising the profile of WuXi Tides within Europe. Hunting and Prospecting for oligo and peptide new drug development contacts and companies who would benefit from WuXi Tides CDMO services. Obtains conferences and meetings to present WuXi Tides services to prospective and existing clients via email, phone, and web-conferencing systems. Travel to local client meetings where possible. Participates in tradeshows to raise profile of WuXi Tides and generate leads Acts upon, refers and follows-up on leads from both sales and marketing campaigns. Increase awareness of WuXi Tides marketing initiatives including scheduling meetings at tradeshows and promoting registrations for webinars and seminars. Maintains knowledge of industry trends, funding, regulatory influence, mergers and acquisitions, in-out licensing of products/technologies, government/private grants and contacts, new drug development and approvals, related patent grants and notifications, market growth of small, med, and large cap companies. Develops a social network of industry related contacts via LinkedIn and other social networking platforms. Proposes new ideas to increase performance for WuXi Tides goals. Documents information in Client Relationship Management (CRM) including contacts, pre-screened/qualified leads, and new account information as required. Job Requirements: BA/BS in Chemistry and certain professional training/experience in business (i.e. Marketing, Sales) is required 3+ year's relevant experience working in oligo or peptide new drug development or CRO/CMO industry Knowledge / Skills / Abilities: Must be a self-starter, self-motivated, highly flexible, with excellent communications skills (verbal, written, and presentation skills). Must be organized and detailed-oriented. Must have a proven track record of simultaneously managing several projects and timelines. Ability to perform within a professional environment and use judgment as dictated by complexity of situation. Experience with CRM (Customer Relationship Management) software (i.e. SalesForce and/or Microsoft Dynamics/CRM) is preferred Physical Requirements: Must be able to work in an indoor office setting Must be able to wear appropriate PPE Must be able to work in environment with minimal noise levels Ability to stand for long periods of time Ability to lift 25 lbs routinely/often/occasionally An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by Management.
May 03, 2024
Full time
The incumbent will uncover and cultivate business relationships and opportunities to generate revenue with prospective and existing clients for WuXi Tides and STA Pharmaceutical, a WuXi AppTec company, in particular to support the growth of emerging oligo and peptide (O&P) Contract Development and Manufacture (CDMO) business. The candidate will work within the US business development (BD) team to pursue new business leads; follows up on critical issues and aid in resolving customer inquiries. Assists marketing in raising the profile of WuXi Tides within Europe. Hunting and Prospecting for oligo and peptide new drug development contacts and companies who would benefit from WuXi Tides CDMO services. Obtains conferences and meetings to present WuXi Tides services to prospective and existing clients via email, phone, and web-conferencing systems. Travel to local client meetings where possible. Participates in tradeshows to raise profile of WuXi Tides and generate leads Acts upon, refers and follows-up on leads from both sales and marketing campaigns. Increase awareness of WuXi Tides marketing initiatives including scheduling meetings at tradeshows and promoting registrations for webinars and seminars. Maintains knowledge of industry trends, funding, regulatory influence, mergers and acquisitions, in-out licensing of products/technologies, government/private grants and contacts, new drug development and approvals, related patent grants and notifications, market growth of small, med, and large cap companies. Develops a social network of industry related contacts via LinkedIn and other social networking platforms. Proposes new ideas to increase performance for WuXi Tides goals. Documents information in Client Relationship Management (CRM) including contacts, pre-screened/qualified leads, and new account information as required. Job Requirements: BA/BS in Chemistry and certain professional training/experience in business (i.e. Marketing, Sales) is required 3+ year's relevant experience working in oligo or peptide new drug development or CRO/CMO industry Knowledge / Skills / Abilities: Must be a self-starter, self-motivated, highly flexible, with excellent communications skills (verbal, written, and presentation skills). Must be organized and detailed-oriented. Must have a proven track record of simultaneously managing several projects and timelines. Ability to perform within a professional environment and use judgment as dictated by complexity of situation. Experience with CRM (Customer Relationship Management) software (i.e. SalesForce and/or Microsoft Dynamics/CRM) is preferred Physical Requirements: Must be able to work in an indoor office setting Must be able to wear appropriate PPE Must be able to work in environment with minimal noise levels Ability to stand for long periods of time Ability to lift 25 lbs routinely/often/occasionally An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by Management.
Product Management Administrator Location: Milton, Cambs Hours: 9 - 5.30pm Monday to Friday (hybrid working) Salary: Up to £27k Start Date: ASAP Due to continued growth in this brilliant company, we are seeking a dynamic individual to join our client in their Product Management team, providing essential support in product development and daily operations. Key Responsibilities: Calculate cost pricing and assist sales teams with product-related inquiries. Collaborate with suppliers and global product managers to ensure product availability and pricing accuracy. Evaluate potential new suppliers and oversee the onboarding process. Coordinate cross-departmental efforts for the successful launch of new products. Work with quality assurance teams to ensure products meet company standards and regulatory requirements. Prepare demand forecasts in collaboration with sales teams and product management. Manage delivery requests and warehouse inventory levels in coordination with operations. Organize sample management and facilitate sample ordering and dispatch. Assist Product Managers with material requirement planning. Technical Skills: Strong numerical skills for pricing, margin, and cost calculations. Attention to detail in data analysis and interpretation of market trends. Proficiency in MS Office, particularly Excel, Word, and Outlook; familiarity with CRM and ERP systems, preferably SAP. Experience in international trading and/or distribution, including knowledge of incoterms. Basic understanding of product life cycle and project management principles. Documentation accuracy and adherence to business processes and policies. Strategic thinking for product development and market positioning. Familiarity with the chemical distribution industry or related fields is advantageous. Personal Skills: Cultural sensitivity and effective communication with international teams and suppliers. Strong verbal and written communication skills for internal collaboration and supplier interactions. Excellent planning and organizational abilities to manage competing priorities. Willingness to adapt and take on new responsibilities as the role evolves. Problem-solving mindset and ability to meet targets and deadlines. Motivated to learn and grow within the organization, embracing opportunities for professional development. If you are interested in the role of Product Management Administrator and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
May 03, 2024
Full time
Product Management Administrator Location: Milton, Cambs Hours: 9 - 5.30pm Monday to Friday (hybrid working) Salary: Up to £27k Start Date: ASAP Due to continued growth in this brilliant company, we are seeking a dynamic individual to join our client in their Product Management team, providing essential support in product development and daily operations. Key Responsibilities: Calculate cost pricing and assist sales teams with product-related inquiries. Collaborate with suppliers and global product managers to ensure product availability and pricing accuracy. Evaluate potential new suppliers and oversee the onboarding process. Coordinate cross-departmental efforts for the successful launch of new products. Work with quality assurance teams to ensure products meet company standards and regulatory requirements. Prepare demand forecasts in collaboration with sales teams and product management. Manage delivery requests and warehouse inventory levels in coordination with operations. Organize sample management and facilitate sample ordering and dispatch. Assist Product Managers with material requirement planning. Technical Skills: Strong numerical skills for pricing, margin, and cost calculations. Attention to detail in data analysis and interpretation of market trends. Proficiency in MS Office, particularly Excel, Word, and Outlook; familiarity with CRM and ERP systems, preferably SAP. Experience in international trading and/or distribution, including knowledge of incoterms. Basic understanding of product life cycle and project management principles. Documentation accuracy and adherence to business processes and policies. Strategic thinking for product development and market positioning. Familiarity with the chemical distribution industry or related fields is advantageous. Personal Skills: Cultural sensitivity and effective communication with international teams and suppliers. Strong verbal and written communication skills for internal collaboration and supplier interactions. Excellent planning and organizational abilities to manage competing priorities. Willingness to adapt and take on new responsibilities as the role evolves. Problem-solving mindset and ability to meet targets and deadlines. Motivated to learn and grow within the organization, embracing opportunities for professional development. If you are interested in the role of Product Management Administrator and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Client Relationship Manager required to generate and maximise business within an already established organisation. Salary per annum will be £30,000 - £40,000 depending on experience, plus company car, and uncapped commission. Hours of work are Monday - Friday 8am until 5pm. This is a field based role covering the South East up to Birmingham, with 1 day spent in the Essex office. Candidates applying for this role will have strong working relationships in any of the following sectors: waste management, hazardous waste, skip hire, construction, demolition, asbestos, etc. Duties: Establish and maintain strong customer relationships Contact lapsed, existing and potential customers to generate revenue growth Provide information required to the admin team for quotations to be sent Methodically manage a large base of customer accounts over a large geographical area Support on marketing campaigns Ensure CRM system is updated at all times Benefits: £30,000 - £40,000 per annum Uncapped commission Company car 25 days holiday Pension Experience: Solid sales and client relationship management experience Waste management, hazardous skip hire, construction, demolition, asbestos, or other similar industry experience Must be driven to achieve, and a natural communicator Ability to multi-task and work in a fast-paced, busy environment Excellent IT skills Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants, whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website. JBRP1_UKTJ
May 03, 2024
Full time
Client Relationship Manager required to generate and maximise business within an already established organisation. Salary per annum will be £30,000 - £40,000 depending on experience, plus company car, and uncapped commission. Hours of work are Monday - Friday 8am until 5pm. This is a field based role covering the South East up to Birmingham, with 1 day spent in the Essex office. Candidates applying for this role will have strong working relationships in any of the following sectors: waste management, hazardous waste, skip hire, construction, demolition, asbestos, etc. Duties: Establish and maintain strong customer relationships Contact lapsed, existing and potential customers to generate revenue growth Provide information required to the admin team for quotations to be sent Methodically manage a large base of customer accounts over a large geographical area Support on marketing campaigns Ensure CRM system is updated at all times Benefits: £30,000 - £40,000 per annum Uncapped commission Company car 25 days holiday Pension Experience: Solid sales and client relationship management experience Waste management, hazardous skip hire, construction, demolition, asbestos, or other similar industry experience Must be driven to achieve, and a natural communicator Ability to multi-task and work in a fast-paced, busy environment Excellent IT skills Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants, whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website. JBRP1_UKTJ
Internal Sales Executive Nivek Catering Supplies stands as an award-winning, dynamic, and rapidly expanding provider of high-quality non-food catering supplies, serving businesses across the South of England. Our comprehensive offerings encompass tableware, food packaging, janitorial, washroom, and equipment needs, providing a seamless one-stop solution for our discerning clientele. Established in 1990, Nivek was among the pioneering members of the Socius Network, an esteemed association of UK independent distributors of non-food products, established in 2008. The Role: The Internal Sales Executive assumes a pivotal role within our sales team, tasked with cultivating sales opportunities among existing and prospective clients and supporting our Key Account Manager s general administration. We take pride in our unwavering commitment to excellence, innovation, and unparalleled customer satisfaction. In line with our growth trajectory, we seek a motivated and talented individual to join our ranks as an Internal Sales Executive. Position: Internal Sales Executive Pay: £25,000-£30,000+Bonus Structure depending on experience Location: South-East Job Type: Full-time Hours: 9-5, Monday to Friday Key Responsibilities: Gain an intimate understanding of customer needs to effectively recommend appropriate products or services. Serve as the primary point of contact for clients via telephone, email, and other communication channels, effectively routing opportunities to the relevant Key Account Managers for further development and closure. Provide a support role to our Key Account Managers with their general administration. Foster and nurture strong relationships with existing clients to ensure optimal levels of satisfaction and retention. Identify new sales opportunities through proactive inbound lead follow-up and outbound cold calls and emails, including the identification of key industry contacts and the generation of interest. Consistently surpass sales targets and quotas. Collaborate closely with other departments, including warehouse and driving teams, to ensure a seamless customer experience. Maintain meticulous records of sales activities and customer interactions through our CRM system. Key Requirements: Exceptional communication and interpersonal skills. Proficiency in MS Office and CRM software. Previous experience in a fast-paced sales environment. Demonstrated negotiation and persuasion prowess. Strong time management skills, with the ability to multitask and prioritize effectively. Capability to work both independently and collaboratively within a team. Benefits: Competitive salary and commission structure. Company pension plan. On-site parking facilities. How to Apply: If you are passionate about sales, possess excellent communication skills, and thrive in a fast-paced environment, we eagerly await your application! Nivek Catering Supplies is committed to fostering diversity and inclusion in our workforce. We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.
May 03, 2024
Full time
Internal Sales Executive Nivek Catering Supplies stands as an award-winning, dynamic, and rapidly expanding provider of high-quality non-food catering supplies, serving businesses across the South of England. Our comprehensive offerings encompass tableware, food packaging, janitorial, washroom, and equipment needs, providing a seamless one-stop solution for our discerning clientele. Established in 1990, Nivek was among the pioneering members of the Socius Network, an esteemed association of UK independent distributors of non-food products, established in 2008. The Role: The Internal Sales Executive assumes a pivotal role within our sales team, tasked with cultivating sales opportunities among existing and prospective clients and supporting our Key Account Manager s general administration. We take pride in our unwavering commitment to excellence, innovation, and unparalleled customer satisfaction. In line with our growth trajectory, we seek a motivated and talented individual to join our ranks as an Internal Sales Executive. Position: Internal Sales Executive Pay: £25,000-£30,000+Bonus Structure depending on experience Location: South-East Job Type: Full-time Hours: 9-5, Monday to Friday Key Responsibilities: Gain an intimate understanding of customer needs to effectively recommend appropriate products or services. Serve as the primary point of contact for clients via telephone, email, and other communication channels, effectively routing opportunities to the relevant Key Account Managers for further development and closure. Provide a support role to our Key Account Managers with their general administration. Foster and nurture strong relationships with existing clients to ensure optimal levels of satisfaction and retention. Identify new sales opportunities through proactive inbound lead follow-up and outbound cold calls and emails, including the identification of key industry contacts and the generation of interest. Consistently surpass sales targets and quotas. Collaborate closely with other departments, including warehouse and driving teams, to ensure a seamless customer experience. Maintain meticulous records of sales activities and customer interactions through our CRM system. Key Requirements: Exceptional communication and interpersonal skills. Proficiency in MS Office and CRM software. Previous experience in a fast-paced sales environment. Demonstrated negotiation and persuasion prowess. Strong time management skills, with the ability to multitask and prioritize effectively. Capability to work both independently and collaboratively within a team. Benefits: Competitive salary and commission structure. Company pension plan. On-site parking facilities. How to Apply: If you are passionate about sales, possess excellent communication skills, and thrive in a fast-paced environment, we eagerly await your application! Nivek Catering Supplies is committed to fostering diversity and inclusion in our workforce. We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.
Recruitment Administrator Part time 24 hours Derby Offices at The Derby Conference Centre £25,000 pro rata Are you a detail-oriented and organised individual ready to take your administrative skills to the next level? Ganymede is looking for a motivated Recruitment Administrator to join our team on a part time basis in Derby, who will play a crucial role in supporting our recruitment activities across the business. This is a great opportunity for an experienced Administrator looking for a pivotal role within an established and growing team. About Ganymede: Ganymede specialise in recruiting the best technical and engineering talent and providing complete workforce solutions to help build and maintain infrastructure and transportation for a wide range of UK clients. Your Role: As a Recruitment Administrator at Ganymede, you will be the backbone of our recruitment team, ensuring that our processes run smoothly and efficiently. Your responsibilities will include: Collaborating closely with Client Development and Recruitment teams to ensure seamless processes. Liaising with internal and external stakeholders to ensure all necessary documentation, including Purchase Orders, are in place and up to date. Managing internal VMS and CRM systems, including electronic timesheets and document monitoring. Efficiently managing VMS systems for internal and external stakeholders. Facilitating document generation and coordinating the contractor onboarding process. Maintaining the quality and accuracy of our CRM database. Handling telephone and email queries from both internal and external sources. Identifying and flagging any operational issues to the wider team. Assisting with various compliance responsibilities as needed. Supporting other administrative tasks across the business as required. Why Join Ganymede: At Ganymede, we value our employees and offer a supportive and inclusive work environment. As a Recruitment Administrator, you'll have the opportunity to work with a passionate team, gain valuable experience in the recruitment industry, and contribute to our commitment to compliance and quality. Requirements: To excel in this role, you should possess: Administration experience in a fast-paced, professional setting. Strong organisational and multitasking abilities. Excellent attention to detail. Effective communication skills. Proficiency in using VMS and CRM systems (training will be provided). A proactive and collaborative approach to problem-solving. A commitment to upholding the highest standards of compliance and quality. If you're ready to embark on a rewarding career journey with Ganymede and make a real impact in the world of recruitment, we invite you to apply for the Recruitment Administrator position in Derby. Get in touch with our Talent Manager, Rachael Bailey-Frost today! Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
May 03, 2024
Full time
Recruitment Administrator Part time 24 hours Derby Offices at The Derby Conference Centre £25,000 pro rata Are you a detail-oriented and organised individual ready to take your administrative skills to the next level? Ganymede is looking for a motivated Recruitment Administrator to join our team on a part time basis in Derby, who will play a crucial role in supporting our recruitment activities across the business. This is a great opportunity for an experienced Administrator looking for a pivotal role within an established and growing team. About Ganymede: Ganymede specialise in recruiting the best technical and engineering talent and providing complete workforce solutions to help build and maintain infrastructure and transportation for a wide range of UK clients. Your Role: As a Recruitment Administrator at Ganymede, you will be the backbone of our recruitment team, ensuring that our processes run smoothly and efficiently. Your responsibilities will include: Collaborating closely with Client Development and Recruitment teams to ensure seamless processes. Liaising with internal and external stakeholders to ensure all necessary documentation, including Purchase Orders, are in place and up to date. Managing internal VMS and CRM systems, including electronic timesheets and document monitoring. Efficiently managing VMS systems for internal and external stakeholders. Facilitating document generation and coordinating the contractor onboarding process. Maintaining the quality and accuracy of our CRM database. Handling telephone and email queries from both internal and external sources. Identifying and flagging any operational issues to the wider team. Assisting with various compliance responsibilities as needed. Supporting other administrative tasks across the business as required. Why Join Ganymede: At Ganymede, we value our employees and offer a supportive and inclusive work environment. As a Recruitment Administrator, you'll have the opportunity to work with a passionate team, gain valuable experience in the recruitment industry, and contribute to our commitment to compliance and quality. Requirements: To excel in this role, you should possess: Administration experience in a fast-paced, professional setting. Strong organisational and multitasking abilities. Excellent attention to detail. Effective communication skills. Proficiency in using VMS and CRM systems (training will be provided). A proactive and collaborative approach to problem-solving. A commitment to upholding the highest standards of compliance and quality. If you're ready to embark on a rewarding career journey with Ganymede and make a real impact in the world of recruitment, we invite you to apply for the Recruitment Administrator position in Derby. Get in touch with our Talent Manager, Rachael Bailey-Frost today! Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Service Care Solutions - Construction
Sevenoaks, Kent
Compliance Manager 3 months on-going contract, Inside IR35 Kent About the role To support the Building Safety Manager by regularly reporting on all information relating to contract delivery on compliance-related contracts. To deliver excellent services in a friendly solution-focused way. Responsibilities Lead the administration and management of Asbestos Surveying and Asbestos Removal contracts, along with any other small compliance-related contracts. Provide regular updates and support to the Building Safety Manager on contract outcomes against the programme, including KPIs, budget, contract meetings, and general progress all within the contractual framework. Undertake procurement exercises with the Building Safety Manager, and Procurement Manager for the compliance contracts. Ensure systems are continuously updated including but not limited to the Asbestos Register, Asbestos Management Plan, Housing and Asset System, CRM, and Documents Management. This role involves raising and completing orders, organising inspections, processing payment, and carrying out other support tasks such as word processing, correspondence, specifications, and providing general support to the Building Safety Manager within the Asset Team. Attend relevant webinars, courses, and collaborative networks to ensure that legislation and regulation changes are incorporated into our Policies and procedures. Undertake any other duties to meet the requirements of the role. Requirements Proven experience in asbestos contract management is essential. Detailed knowledge of building pathology Understanding of compliance activities within social housing and ability to manage compliance contracts. Experience in using a variety of JCT and partnering contracts with the ability to undertake a procurement exercise. Asbestos P405 in the Management of Asbestos is essential (Another such as P402 would be considered). Must hold a valid UK driving license and have own vehicle for business use. If interested in the role, please contact me at
May 03, 2024
Full time
Compliance Manager 3 months on-going contract, Inside IR35 Kent About the role To support the Building Safety Manager by regularly reporting on all information relating to contract delivery on compliance-related contracts. To deliver excellent services in a friendly solution-focused way. Responsibilities Lead the administration and management of Asbestos Surveying and Asbestos Removal contracts, along with any other small compliance-related contracts. Provide regular updates and support to the Building Safety Manager on contract outcomes against the programme, including KPIs, budget, contract meetings, and general progress all within the contractual framework. Undertake procurement exercises with the Building Safety Manager, and Procurement Manager for the compliance contracts. Ensure systems are continuously updated including but not limited to the Asbestos Register, Asbestos Management Plan, Housing and Asset System, CRM, and Documents Management. This role involves raising and completing orders, organising inspections, processing payment, and carrying out other support tasks such as word processing, correspondence, specifications, and providing general support to the Building Safety Manager within the Asset Team. Attend relevant webinars, courses, and collaborative networks to ensure that legislation and regulation changes are incorporated into our Policies and procedures. Undertake any other duties to meet the requirements of the role. Requirements Proven experience in asbestos contract management is essential. Detailed knowledge of building pathology Understanding of compliance activities within social housing and ability to manage compliance contracts. Experience in using a variety of JCT and partnering contracts with the ability to undertake a procurement exercise. Asbestos P405 in the Management of Asbestos is essential (Another such as P402 would be considered). Must hold a valid UK driving license and have own vehicle for business use. If interested in the role, please contact me at
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The BDO Way is our approach to client centricity - putting our clients at the centre of everything we do. Using The BDO Way principles, we are better able to understand client needs, tailor and deliver high quality services to help them succeed, resulting in superior client experiences. True client centricity sees us building deep relationships, anticipating client needs, having issues-led conversations and delivering enhanced outcomes for both our clients and our firm. Our key account programme will be key to the BDO Way - focusing on where and how we focus on the marketplace. We are seeking an experienced Manager to develop and drive a portfolio of key accounts. In this role you'll: Implement and manage the key account programme infrastructure and tools. Develop and implement account strategies and best practices. Support the positioning of the team internally. Facilitate partners and staff to adopt and leverage key account best practices as directed by the Key Account Programme Lead. Build and manage strong relationships with internal stakeholders - partners, account teams and MSC. Keep abreast of company research, industry research and market trends. Share insight, knowledge and management information with the wider account teams. Keep up to date with BDO's service offerings as well as build relationships with key stakeholders internally. Work with the wider Markets, Sales & Clients (MSC) team including Business Development Managers, Bids and Pursuits and the Client Listening Programme (to ensure client feedback is used and acted on appropriately - to further drive client satisfaction and increase the opportunities identified. Drive the recording and measurement of activity including pipeline and billed revenue to demonstrate ROI. Develop and drive the reporting on account progress to key stakeholders as directed by the Key Account Programme Lead. Leverage MSC tools, resources and marketing programmes in a planned and co-ordinated way, tailored for each account/individual. Attend external meetings and extend reach as appropriate (and as agreed with the BDO teams.) You'll be someone with: Experience in a professional service environment with pursuits, business development or account management. The ability to build relationships at all levels. Experience or willingness to be externally facing and conduct conversations with external stakeholders. Commercially and risk aware. The ability to listen and demonstrate a curiosity to understand the target entity's business. Experience in the use of CRM. Resilience and tenacious with the ability to remain positive when working under pressure. Broad knowledge of accounting services. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions
May 03, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The BDO Way is our approach to client centricity - putting our clients at the centre of everything we do. Using The BDO Way principles, we are better able to understand client needs, tailor and deliver high quality services to help them succeed, resulting in superior client experiences. True client centricity sees us building deep relationships, anticipating client needs, having issues-led conversations and delivering enhanced outcomes for both our clients and our firm. Our key account programme will be key to the BDO Way - focusing on where and how we focus on the marketplace. We are seeking an experienced Manager to develop and drive a portfolio of key accounts. In this role you'll: Implement and manage the key account programme infrastructure and tools. Develop and implement account strategies and best practices. Support the positioning of the team internally. Facilitate partners and staff to adopt and leverage key account best practices as directed by the Key Account Programme Lead. Build and manage strong relationships with internal stakeholders - partners, account teams and MSC. Keep abreast of company research, industry research and market trends. Share insight, knowledge and management information with the wider account teams. Keep up to date with BDO's service offerings as well as build relationships with key stakeholders internally. Work with the wider Markets, Sales & Clients (MSC) team including Business Development Managers, Bids and Pursuits and the Client Listening Programme (to ensure client feedback is used and acted on appropriately - to further drive client satisfaction and increase the opportunities identified. Drive the recording and measurement of activity including pipeline and billed revenue to demonstrate ROI. Develop and drive the reporting on account progress to key stakeholders as directed by the Key Account Programme Lead. Leverage MSC tools, resources and marketing programmes in a planned and co-ordinated way, tailored for each account/individual. Attend external meetings and extend reach as appropriate (and as agreed with the BDO teams.) You'll be someone with: Experience in a professional service environment with pursuits, business development or account management. The ability to build relationships at all levels. Experience or willingness to be externally facing and conduct conversations with external stakeholders. Commercially and risk aware. The ability to listen and demonstrate a curiosity to understand the target entity's business. Experience in the use of CRM. Resilience and tenacious with the ability to remain positive when working under pressure. Broad knowledge of accounting services. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions
Job Title: Store Manager Salary: (phone number removed) (48,000 OTE) Location: Bow, Greater London Hours: 40 hours per week (working 5 out of 7 days) Are you a candidate who has direct experience of effective management of a in store sales team? Do you want to work for a business that will be provide you with the platform to grow and progress? The Recruitment Co. are recruiting for one of our key clients within Greater London and this could be the perfect opportunity! The Role: Coaching, inspiring & motivating the sales team Sales training, development & performance management Sales Goals Setting and achieving sales and revenue goals Inventory Control: Managing inventory levels, restocking, and optimising stock turnover Customer Service: Ensuring a high level of customer satisfaction and resolving customer issues Disciplined use of our CRM & sales funnel strategy Reporting to Senior Management on store KPIs & strategies for improving on these Working with the marketing team on developing local marketing initiatives Delivering high levels of customer satisfaction on net promoter and mystery shopping scores Overall running of the store including store administration, stock/store audits and general housekeeping duties The Person: Experience managing and coaching a sales team (not retail) Detail oriented Ability to prioritise & multi-task Ability to cross over naturally from the telesales world to real-world customer interactions & vice versa Excellent verbal & written communication skills Bright, positive and enthusiastic The successful candidate will also live within 30 minutes of the store Previous experience in consultative sales and/or telesales is essential Please note that The Recruitment Co. are an equal opportunities employer CPProfessional The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
May 03, 2024
Full time
Job Title: Store Manager Salary: (phone number removed) (48,000 OTE) Location: Bow, Greater London Hours: 40 hours per week (working 5 out of 7 days) Are you a candidate who has direct experience of effective management of a in store sales team? Do you want to work for a business that will be provide you with the platform to grow and progress? The Recruitment Co. are recruiting for one of our key clients within Greater London and this could be the perfect opportunity! The Role: Coaching, inspiring & motivating the sales team Sales training, development & performance management Sales Goals Setting and achieving sales and revenue goals Inventory Control: Managing inventory levels, restocking, and optimising stock turnover Customer Service: Ensuring a high level of customer satisfaction and resolving customer issues Disciplined use of our CRM & sales funnel strategy Reporting to Senior Management on store KPIs & strategies for improving on these Working with the marketing team on developing local marketing initiatives Delivering high levels of customer satisfaction on net promoter and mystery shopping scores Overall running of the store including store administration, stock/store audits and general housekeeping duties The Person: Experience managing and coaching a sales team (not retail) Detail oriented Ability to prioritise & multi-task Ability to cross over naturally from the telesales world to real-world customer interactions & vice versa Excellent verbal & written communication skills Bright, positive and enthusiastic The successful candidate will also live within 30 minutes of the store Previous experience in consultative sales and/or telesales is essential Please note that The Recruitment Co. are an equal opportunities employer CPProfessional The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Senior Account Manager This role is a Maternity Cover role for 12 Months Join the Access Family and see how we make software ideas become a reality!Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about?At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit's to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more.Who are Acteol? We are a marketing software company who specialise in enterprise level Single Customer View and CRM solutions. We have a fast growing team who work directly with our clients supporting them with everything from segmentation to campaign delivery and strategy. Key functions The Senior Account Manager provides proactive support and manages each of their client's requirements on a day to day basis. They will have a good understanding of the clients overall data structure and the associated activity which has been implemented to drive additional visits and spend. They should also have an understanding of the broader industry trends in which the clients operate to help advise on new activity to further the results from CRM. Day to Day you will; • Form strong relationships with clients so they see us as a partner and the go to person for help in all things customer data • Proactively support customers, for example, advising on campaign best practice, multi-channel customer engagement, loyalty mechanics setting up audiences to target customers, validating data queries and campaign results • Providing client education and training • Troubleshooting implementation issues to ensure a smooth transition from the build phase to every day usage • Support the wider CRM team to ensure there is cross learning on best practice • Review CRM performance on a regular basis so the client fully understands the benefit of using the software and the benefit it delivers. • Identify opportunities to promote additional modules and or services to actively grow the account for each client. • Actively participate in identifying ways to improve processes and the core software, so we have a process of continuous improvement • Prioritise multiple client requirements to ensure we deliver in a timely manner. • Assist the product team with developing system and training documentation Your skills and experience will likely include• Ideal candidate will either come from an agency background or a role where they manage multiple projects at once. • Commercial experience in a client facing role • Knowledge in CRM and/or digital marketing is key as we are experts in all things customer data and digital engagement • A working knowledge of excel and being comfortable working with numbers is important • Be customer focused with a commitment to delivering a quality service • Possess excellent communication skills with an ability to build rapport at all levels • Strong time management skills • Team player with a positive can do attitude • Have the ability to research and own an issue to resolution • Effectively plan and organise workloads in line with deadlines, including the ability to keep internal management and customer administration tools up to date at all times • Possess strong written communication skills with attention to detail What does Access offer you?We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme you'll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you'll also have a charity day you can take to support something that matters to you. At Access we're all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn't match perfectly, we'd still love to hear from you. You might just be who we are looking for. We love the fact that we're all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it's just more fun!What's holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.
May 03, 2024
Full time
Senior Account Manager This role is a Maternity Cover role for 12 Months Join the Access Family and see how we make software ideas become a reality!Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about?At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit's to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more.Who are Acteol? We are a marketing software company who specialise in enterprise level Single Customer View and CRM solutions. We have a fast growing team who work directly with our clients supporting them with everything from segmentation to campaign delivery and strategy. Key functions The Senior Account Manager provides proactive support and manages each of their client's requirements on a day to day basis. They will have a good understanding of the clients overall data structure and the associated activity which has been implemented to drive additional visits and spend. They should also have an understanding of the broader industry trends in which the clients operate to help advise on new activity to further the results from CRM. Day to Day you will; • Form strong relationships with clients so they see us as a partner and the go to person for help in all things customer data • Proactively support customers, for example, advising on campaign best practice, multi-channel customer engagement, loyalty mechanics setting up audiences to target customers, validating data queries and campaign results • Providing client education and training • Troubleshooting implementation issues to ensure a smooth transition from the build phase to every day usage • Support the wider CRM team to ensure there is cross learning on best practice • Review CRM performance on a regular basis so the client fully understands the benefit of using the software and the benefit it delivers. • Identify opportunities to promote additional modules and or services to actively grow the account for each client. • Actively participate in identifying ways to improve processes and the core software, so we have a process of continuous improvement • Prioritise multiple client requirements to ensure we deliver in a timely manner. • Assist the product team with developing system and training documentation Your skills and experience will likely include• Ideal candidate will either come from an agency background or a role where they manage multiple projects at once. • Commercial experience in a client facing role • Knowledge in CRM and/or digital marketing is key as we are experts in all things customer data and digital engagement • A working knowledge of excel and being comfortable working with numbers is important • Be customer focused with a commitment to delivering a quality service • Possess excellent communication skills with an ability to build rapport at all levels • Strong time management skills • Team player with a positive can do attitude • Have the ability to research and own an issue to resolution • Effectively plan and organise workloads in line with deadlines, including the ability to keep internal management and customer administration tools up to date at all times • Possess strong written communication skills with attention to detail What does Access offer you?We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme you'll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you'll also have a charity day you can take to support something that matters to you. At Access we're all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn't match perfectly, we'd still love to hear from you. You might just be who we are looking for. We love the fact that we're all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it's just more fun!What's holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.