Hays
Slough, Berkshire
QSW - Service Manager - Reviewing Reviewing Service Manager Responsible To: Head of Quality Assurance and SafeguardingSalary: £57,940 - £63,616Are you seeking a challenging and fulfilling role? Look no further! Slough Children First are committed to ensuring that all local children are happy, safe, loved, and thriving. About Slough: They take pride in being one of the most ethnically diverse local authorities in England. In 2021, 64% of our population came from Global majority backgrounds, and an additional 12% were from a white non-British background. Their community boasts one of the youngest populations in the UK, with nearly 28% of residents aged under 18 (compared to 21% nationally). Slough's Achievements: Over the past year, Slough have achieved significant progress for their looked-after children. Their strategies, approved by the cabinet, include: The Participation Strategy: Developed in partnership with key stakeholders, this strategy enhances Slough's approach to participation, ensuring that all voices are heard. The Children's Sufficiency (Placements) Strategy: A crucial plan to meet the needs of children in care. The Early Help Strategy: Shaped by input from various stakeholders, this strategy outlines Slough's vision for early help services. Location Advantage: Situated at the crossroads of the M25, M4, and M40, they are one of the most accessible places to work. Less than 20 minutes by train to Central London, our location offers convenience and connectivity. Main Accountabilities: Leadership Support: Collaborate with the Head of Service to provide strong leadership within the service area. Develop a clear vision for achieving positive outcomes for children on child protection plans and those who are looked after. Conference Management : Administer and chair initial and review child protection conferences as well as statutory reviews for children looked after (CLA). Ensure compliance with relevant legislation and guidance. Supervision and Support: Provide high-quality supervision and professional support to Independent Reviewing Officers (IROs) and Child Protection Chairs. Child-Centric Approach: Prioritise the views of children and young people involved in these procedures. Record and act upon their perspectives wherever possible. Consultation and Advice: Offer consultation, advice, and information to operational staff in Children's Services and other agencies. Address matters related to Child Protection Conferences and CLA reviews. Strategic Influence: Provide expert advice to inform strategic priorities, development, and improvement activities. Contribute to Slough Children First's (SCF) successful realisation of its vision. Project Leadership: Take the lead on specific projects that enhance the ongoing improvement and development of the Reviewing Service and align with SCF's vision and priorities. Challenging the Norm: Challenge effectively at all levels within SCF. Foster a culture of robust and effective challenge to drive continuous improvement. Conflict Resolution: Address conflicts promptly, seeking resolution at the earliest opportunity. Implement agreed-upon escalation procedures when necessary. Learning Culture: Embed a culture of learning and reflection within the Reviewing Service. Share insights and learning across the broader SCF community. Partnership Collaboration: Collaborate closely with partners to ensure their contributions to Child Protection and CLA processes meet the required standards outlined in Working Together 2018 and Care Planning Regulations. Provide a robust partnership challenge when standards are not met. Safeguarding Participation: Contribute to the operation of the Slough Safeguarding Partnership, actively participating in relevant activities. Required : Education, Training & Experience: As a Reviewing Service Manager, we expect you to bring a wealth of knowledge and experience to Slough's team. Here are the essential qualifications and competencies: Management Expertise: Significant management experience within children's services. A proven track record of collaborating effectively with various partner organisations to achieve measurable and sustained success. Change Management and Quality Optimization: Demonstrated success in managing change and optimizing value and quality services through effective service management. Staff Management Skills: Successful management of staff, including resolving conflicting interests and priorities. Equal Opportunities and Service Delivery : Evidence of achievement and a clear understanding of equal opportunities in both employment and service delivery. Collaboration and Stakeholder Engagement: Proven ability to work collaboratively with internal and external agencies, staff, elected members, trade unions, and community groups. Children's Services Knowledge: In-depth understanding of children's services, including statutory duties, responsibilities, and policy requirements. Public Sector Acumen: Familiarity with public sector policies and performance frameworks related to services for children, young people, and families. Professional Qualifications: Professional Social Work Qualification. Up-to-date registration with Social Work England. Management Qualification: Possession of a relevant management qualification. P EPS Training: PEPS training or a willingness to complete the training. General & Specific Knowledge: Team Leadership and Motivation: Ability to inform, listen, support, and motivate team members. Confidence in challenging inadequate performance or unacceptable behaviour within the team. Strategic Planning and Execution: Proficiency in translating Service Plans into team plans. Utilize these plans to manage and monitor work effectively. Process Management: Skill in managing business processes to ensure efficiency and effectiveness. Foster a culture of continuous improvement. Collaboration and Customer Focus: The ability to collaborate effectively with other services and stakeholders. Identify and implement customer-focused improvements. Corporate Alignment: Ensure the team actively supports corporate activities and organizational goals. Information Management: Encourage team members to capture and share information appropriately. Maintain comprehensive case records using IT systems. Issue Resolution and Adaptability: Deal effectively with current issues as they arise. Demonstrate the ability to adapt within existing plans when necessary. Risk Awareness: Stay aware of areas of ambiguity and risk within the service context. Communication Skills: Possess excellent verbal, written, and IT skills to produce clear, literate, and appropriate reports and correspondence. Why You'll Love Working for Slough Children First Market Supplement and Retention Reward: Eligible frontline social workers can benefit from a market supplement of up to £5,600 (role-dependent). Additionally, there's a £1,000 retention reward after 18 months for frontline social workers. Supportive Environment: Enjoy manageable caseloads and clear career pathways. Access excellent training and development opportunities to enhance your skills. Perks and Benefits: Take advantage of the Tusker personal car lease scheme. Benefit from the Blue Light card, offering discounts at numerous high street and online stores. Innovative Practices: Embrace our new social work operating model. Explore the use of electric pool cars and bikes. Recognition and Flexibility: Experience staff recognition and a friendly working environment. Enjoy flexible working and agile practices supported by technology. Convenient Location: Slough is less than 20 minutes by train to Central London. Our terrific central location near the M4, M40, and M25 ensures accessibility. Quality of Life: Slough is one of the most diverse places in the country outside of London.Pleasant environments, above-average salaries, and a lower cost of living contribute to an enhanced quality of life for our employees. #
QSW - Service Manager - Reviewing Reviewing Service Manager Responsible To: Head of Quality Assurance and SafeguardingSalary: £57,940 - £63,616Are you seeking a challenging and fulfilling role? Look no further! Slough Children First are committed to ensuring that all local children are happy, safe, loved, and thriving. About Slough: They take pride in being one of the most ethnically diverse local authorities in England. In 2021, 64% of our population came from Global majority backgrounds, and an additional 12% were from a white non-British background. Their community boasts one of the youngest populations in the UK, with nearly 28% of residents aged under 18 (compared to 21% nationally). Slough's Achievements: Over the past year, Slough have achieved significant progress for their looked-after children. Their strategies, approved by the cabinet, include: The Participation Strategy: Developed in partnership with key stakeholders, this strategy enhances Slough's approach to participation, ensuring that all voices are heard. The Children's Sufficiency (Placements) Strategy: A crucial plan to meet the needs of children in care. The Early Help Strategy: Shaped by input from various stakeholders, this strategy outlines Slough's vision for early help services. Location Advantage: Situated at the crossroads of the M25, M4, and M40, they are one of the most accessible places to work. Less than 20 minutes by train to Central London, our location offers convenience and connectivity. Main Accountabilities: Leadership Support: Collaborate with the Head of Service to provide strong leadership within the service area. Develop a clear vision for achieving positive outcomes for children on child protection plans and those who are looked after. Conference Management : Administer and chair initial and review child protection conferences as well as statutory reviews for children looked after (CLA). Ensure compliance with relevant legislation and guidance. Supervision and Support: Provide high-quality supervision and professional support to Independent Reviewing Officers (IROs) and Child Protection Chairs. Child-Centric Approach: Prioritise the views of children and young people involved in these procedures. Record and act upon their perspectives wherever possible. Consultation and Advice: Offer consultation, advice, and information to operational staff in Children's Services and other agencies. Address matters related to Child Protection Conferences and CLA reviews. Strategic Influence: Provide expert advice to inform strategic priorities, development, and improvement activities. Contribute to Slough Children First's (SCF) successful realisation of its vision. Project Leadership: Take the lead on specific projects that enhance the ongoing improvement and development of the Reviewing Service and align with SCF's vision and priorities. Challenging the Norm: Challenge effectively at all levels within SCF. Foster a culture of robust and effective challenge to drive continuous improvement. Conflict Resolution: Address conflicts promptly, seeking resolution at the earliest opportunity. Implement agreed-upon escalation procedures when necessary. Learning Culture: Embed a culture of learning and reflection within the Reviewing Service. Share insights and learning across the broader SCF community. Partnership Collaboration: Collaborate closely with partners to ensure their contributions to Child Protection and CLA processes meet the required standards outlined in Working Together 2018 and Care Planning Regulations. Provide a robust partnership challenge when standards are not met. Safeguarding Participation: Contribute to the operation of the Slough Safeguarding Partnership, actively participating in relevant activities. Required : Education, Training & Experience: As a Reviewing Service Manager, we expect you to bring a wealth of knowledge and experience to Slough's team. Here are the essential qualifications and competencies: Management Expertise: Significant management experience within children's services. A proven track record of collaborating effectively with various partner organisations to achieve measurable and sustained success. Change Management and Quality Optimization: Demonstrated success in managing change and optimizing value and quality services through effective service management. Staff Management Skills: Successful management of staff, including resolving conflicting interests and priorities. Equal Opportunities and Service Delivery : Evidence of achievement and a clear understanding of equal opportunities in both employment and service delivery. Collaboration and Stakeholder Engagement: Proven ability to work collaboratively with internal and external agencies, staff, elected members, trade unions, and community groups. Children's Services Knowledge: In-depth understanding of children's services, including statutory duties, responsibilities, and policy requirements. Public Sector Acumen: Familiarity with public sector policies and performance frameworks related to services for children, young people, and families. Professional Qualifications: Professional Social Work Qualification. Up-to-date registration with Social Work England. Management Qualification: Possession of a relevant management qualification. P EPS Training: PEPS training or a willingness to complete the training. General & Specific Knowledge: Team Leadership and Motivation: Ability to inform, listen, support, and motivate team members. Confidence in challenging inadequate performance or unacceptable behaviour within the team. Strategic Planning and Execution: Proficiency in translating Service Plans into team plans. Utilize these plans to manage and monitor work effectively. Process Management: Skill in managing business processes to ensure efficiency and effectiveness. Foster a culture of continuous improvement. Collaboration and Customer Focus: The ability to collaborate effectively with other services and stakeholders. Identify and implement customer-focused improvements. Corporate Alignment: Ensure the team actively supports corporate activities and organizational goals. Information Management: Encourage team members to capture and share information appropriately. Maintain comprehensive case records using IT systems. Issue Resolution and Adaptability: Deal effectively with current issues as they arise. Demonstrate the ability to adapt within existing plans when necessary. Risk Awareness: Stay aware of areas of ambiguity and risk within the service context. Communication Skills: Possess excellent verbal, written, and IT skills to produce clear, literate, and appropriate reports and correspondence. Why You'll Love Working for Slough Children First Market Supplement and Retention Reward: Eligible frontline social workers can benefit from a market supplement of up to £5,600 (role-dependent). Additionally, there's a £1,000 retention reward after 18 months for frontline social workers. Supportive Environment: Enjoy manageable caseloads and clear career pathways. Access excellent training and development opportunities to enhance your skills. Perks and Benefits: Take advantage of the Tusker personal car lease scheme. Benefit from the Blue Light card, offering discounts at numerous high street and online stores. Innovative Practices: Embrace our new social work operating model. Explore the use of electric pool cars and bikes. Recognition and Flexibility: Experience staff recognition and a friendly working environment. Enjoy flexible working and agile practices supported by technology. Convenient Location: Slough is less than 20 minutes by train to Central London. Our terrific central location near the M4, M40, and M25 ensures accessibility. Quality of Life: Slough is one of the most diverse places in the country outside of London.Pleasant environments, above-average salaries, and a lower cost of living contribute to an enhanced quality of life for our employees. #
Hays Specialist Recruitment Limited
Your new company This prestigious London Local Authority with a large regional jurisdiction over both the City of London and the county of Greater London is looking for an interim and immediate, 6-month Director level EA to support to the Chief Officer & Director, the Deputy Director and Head of Strategy. Based in the City this is a hybrid working role. Your new role To organise diaries and 'bring forward folders' in an efficient and effective manner, balancing/prioritising demands of various parties, in consultation where necessary with the Heads of Office and Charities Business Manager, recommending schedules to ensure appropriate time is allocated to meetings and appointments To maintain an overview of priorities and key work for the department and corporate charitable and philanthropic activities to ensure important issues are raised with the Charities Business Manager, or where necessary with the relevant senior manager and to actively advise the Director or other senior officers as appropriate of imminent external or internal deadlines or other relevant matters as appropriate. To manage correspondence, including a high level of email traffic, prioritising issues and identifying and, where appropriate, instructing colleagues within the team to address, ensuring enquiries in relation to the charitable and philanthropic work of the department and the Organisation are responded to in a timely and appropriate manner. To compose individual correspondence to Members and external stakeholders, in consultation with the Head of Office & Charities Business Manager where appropriate, to include gathering information and undertaking research as necessary. To plan and undertake various administrative projects for the Director as required in support of the department and corporate charitable and philanthropic activities, strategies and policies, and which may be of a confidential or sensitive nature. To work with the initiators of events, such as seminars, learning events and annual dinners, and with Communications colleagues and other departments in relation to charitable and philanthropic activities: to develop guest lists and undertake planning visits where appropriate, overseeing and coordinating arrangements and supporting and advising guests as necessary To undertake detailed research in relation to potential external partners and to prepare and provide background reports and briefing papers for Members, the Director and senior managers in order that they are fully briefed prior to external meetings. To organise and maintain appropriate electronic systems of information, instigating and implementing improvements or devising and managing new systems in accordance with Departmental procedures and GDPR requirements as necessary. To manage the arrangements for senior level internal and external meetings, drafting agendas, determining appropriate paperwork and documentation, writing papers and taking minutes, and ensuring actions are progressed as appropriate in accordance with organisational priorities. To be the first point of contact in person or by telephone for the Director and senior management team for internal stakeholders, including Members, Chief Officers and other Senior Officers within the Organisation, and external stakeholders, including senior dignitaries and other high-level persons or officials, and to communicate effectively with all parties. To arrange general meetings, appointments, lunches etc. as required providing refreshments where appropriate or when requested. To organise travel arrangements for the Directors and the senior management team, ensuring appropriate travel documentation and itineraries are provided and any specific travel requirements are met. To work with colleagues across the organisation to plan and organise the logistical arrangements associated with apprenticeships, graduate placements and work experience opportunities ensuring there are suitable local induction processes in place within the team What you'll need to succeed This role requires an experienced PA/EA with proven skills in high level support and stakeholder management. The successful candidate will need to be confident and not afraid to manage upwards. What you'll get in return A busy role within an exciting and developing environment, this is a chance to work with a friendly and supportive team in 6 month position. Central location in the City - the role holder will be expected to be in around 2 or 3 days out of 5 in a hybrid working model. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company This prestigious London Local Authority with a large regional jurisdiction over both the City of London and the county of Greater London is looking for an interim and immediate, 6-month Director level EA to support to the Chief Officer & Director, the Deputy Director and Head of Strategy. Based in the City this is a hybrid working role. Your new role To organise diaries and 'bring forward folders' in an efficient and effective manner, balancing/prioritising demands of various parties, in consultation where necessary with the Heads of Office and Charities Business Manager, recommending schedules to ensure appropriate time is allocated to meetings and appointments To maintain an overview of priorities and key work for the department and corporate charitable and philanthropic activities to ensure important issues are raised with the Charities Business Manager, or where necessary with the relevant senior manager and to actively advise the Director or other senior officers as appropriate of imminent external or internal deadlines or other relevant matters as appropriate. To manage correspondence, including a high level of email traffic, prioritising issues and identifying and, where appropriate, instructing colleagues within the team to address, ensuring enquiries in relation to the charitable and philanthropic work of the department and the Organisation are responded to in a timely and appropriate manner. To compose individual correspondence to Members and external stakeholders, in consultation with the Head of Office & Charities Business Manager where appropriate, to include gathering information and undertaking research as necessary. To plan and undertake various administrative projects for the Director as required in support of the department and corporate charitable and philanthropic activities, strategies and policies, and which may be of a confidential or sensitive nature. To work with the initiators of events, such as seminars, learning events and annual dinners, and with Communications colleagues and other departments in relation to charitable and philanthropic activities: to develop guest lists and undertake planning visits where appropriate, overseeing and coordinating arrangements and supporting and advising guests as necessary To undertake detailed research in relation to potential external partners and to prepare and provide background reports and briefing papers for Members, the Director and senior managers in order that they are fully briefed prior to external meetings. To organise and maintain appropriate electronic systems of information, instigating and implementing improvements or devising and managing new systems in accordance with Departmental procedures and GDPR requirements as necessary. To manage the arrangements for senior level internal and external meetings, drafting agendas, determining appropriate paperwork and documentation, writing papers and taking minutes, and ensuring actions are progressed as appropriate in accordance with organisational priorities. To be the first point of contact in person or by telephone for the Director and senior management team for internal stakeholders, including Members, Chief Officers and other Senior Officers within the Organisation, and external stakeholders, including senior dignitaries and other high-level persons or officials, and to communicate effectively with all parties. To arrange general meetings, appointments, lunches etc. as required providing refreshments where appropriate or when requested. To organise travel arrangements for the Directors and the senior management team, ensuring appropriate travel documentation and itineraries are provided and any specific travel requirements are met. To work with colleagues across the organisation to plan and organise the logistical arrangements associated with apprenticeships, graduate placements and work experience opportunities ensuring there are suitable local induction processes in place within the team What you'll need to succeed This role requires an experienced PA/EA with proven skills in high level support and stakeholder management. The successful candidate will need to be confident and not afraid to manage upwards. What you'll get in return A busy role within an exciting and developing environment, this is a chance to work with a friendly and supportive team in 6 month position. Central location in the City - the role holder will be expected to be in around 2 or 3 days out of 5 in a hybrid working model. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk