Mango Solutions Recruitment Ltd
Shirley, West Midlands
Role : Facilities Manager for a UK wide care home Salary : £35K P/A Location : Solihull B91. Main duties To ensure the health and safety of all homes is in line with current health and safety legislation. Contribute to the monitoring of standards and regulations maintained at the homes required by external bodies and identify changes needed to the environment and services to ensure continued compliance by the organisation. • Responsible in overseeing the maintenance and domestic departments across all homes and the Head Office ensuring full oversight of reactive and non-reactive maintenance works. • To oversee maintenance and have oversight of reactive and non-reactive maintenance works. • Support the recruitment, onboarding and retention of ancillary staff. This will include involvement in interviews, supervisions, and appraisals. • Line manage and all maintenance staff across all homes • To conduct and manage audits related to fire checks, health and safety, food hygiene, infection control, stock control and our ancillary departments. • To audit homes relevant paperwork and safety logs. • To carry out regular inspections of the homes. • To work to legislations, keeping up to date with changes and ensuring compliance across all homes. • Ensure that facilities meet government regulations, health and security standards and energy efficiency requirements. • Undertake risk assessments and use the HACCP analysis system for Health and Safety compliance. • Review utilities consumption and strive to minimise costs and environmental sustainability. • To source, procure and ensure delivery of all goods and services including utilities, food, maintenance items, furniture and furnishings to ensure our facilities remain at the appropriate standard for our residents. • To arrange maintenance repairs and liaise with contractors for the best deal without compromising quality and ensure that the Company and homes remain compliant with their health and safety duties. • To maintain relationships with contractors and ensure all services provided are to the required standards. • Ensure the homes requirements are understood and sourced appropriately, liaising with Managers regularly to ensure the goods and services procured are fit for purpose. • To ensure the Home s weekly food orders are completed and deadlines are met. Monitoring of food orders to ensure food is healthy and up to standard. • Place and pro-actively expedite orders ensuring delivery on time and in full. • Manage suppliers of goods and services ensuring appropriate quality, value for money and delivery is achieved as expected. • Audit relevant suppliers of services as and when appropriate to ensure standards and service level agreements are in place and maintained. • Provide costing information for enquiries and orders to Managing Director. • Ensure that facilities and service costs remain within budget and that corrective action is taken when performance deviates. • Ensure supplier invoices are correct or otherwise resolving discrepancies prior to sending to the finance department. • Ensure data integrity and accuracy on company systems relating to all aspects of order requests, authorisation, orders placed and delivery. • Be the primary contact in respect of all maintenance and development matters, organising emergency procedures and liaising with the Home Managers. • Ensure each home has an up-to-date maintenance program for non-reactive work which is overseen and inspected on regular basis. • In conjunction with the Managing Director, manage the maintenance budget, determining priorities as appropriate and provide current and projected costs. • To be responsible for health and safety, working with our external Health & Safety consultants and providing support to Home Managers with the action plans provided by our Health & Safety consultants to ensure safety across our sites. • To arrange and ensure all homes have their Health and Safety checks and tests carried out within their legal time requirements. To apply please email your CV Mango Solutions Recruitment are acting as The Employment Agency
May 19, 2024
Full time
Role : Facilities Manager for a UK wide care home Salary : £35K P/A Location : Solihull B91. Main duties To ensure the health and safety of all homes is in line with current health and safety legislation. Contribute to the monitoring of standards and regulations maintained at the homes required by external bodies and identify changes needed to the environment and services to ensure continued compliance by the organisation. • Responsible in overseeing the maintenance and domestic departments across all homes and the Head Office ensuring full oversight of reactive and non-reactive maintenance works. • To oversee maintenance and have oversight of reactive and non-reactive maintenance works. • Support the recruitment, onboarding and retention of ancillary staff. This will include involvement in interviews, supervisions, and appraisals. • Line manage and all maintenance staff across all homes • To conduct and manage audits related to fire checks, health and safety, food hygiene, infection control, stock control and our ancillary departments. • To audit homes relevant paperwork and safety logs. • To carry out regular inspections of the homes. • To work to legislations, keeping up to date with changes and ensuring compliance across all homes. • Ensure that facilities meet government regulations, health and security standards and energy efficiency requirements. • Undertake risk assessments and use the HACCP analysis system for Health and Safety compliance. • Review utilities consumption and strive to minimise costs and environmental sustainability. • To source, procure and ensure delivery of all goods and services including utilities, food, maintenance items, furniture and furnishings to ensure our facilities remain at the appropriate standard for our residents. • To arrange maintenance repairs and liaise with contractors for the best deal without compromising quality and ensure that the Company and homes remain compliant with their health and safety duties. • To maintain relationships with contractors and ensure all services provided are to the required standards. • Ensure the homes requirements are understood and sourced appropriately, liaising with Managers regularly to ensure the goods and services procured are fit for purpose. • To ensure the Home s weekly food orders are completed and deadlines are met. Monitoring of food orders to ensure food is healthy and up to standard. • Place and pro-actively expedite orders ensuring delivery on time and in full. • Manage suppliers of goods and services ensuring appropriate quality, value for money and delivery is achieved as expected. • Audit relevant suppliers of services as and when appropriate to ensure standards and service level agreements are in place and maintained. • Provide costing information for enquiries and orders to Managing Director. • Ensure that facilities and service costs remain within budget and that corrective action is taken when performance deviates. • Ensure supplier invoices are correct or otherwise resolving discrepancies prior to sending to the finance department. • Ensure data integrity and accuracy on company systems relating to all aspects of order requests, authorisation, orders placed and delivery. • Be the primary contact in respect of all maintenance and development matters, organising emergency procedures and liaising with the Home Managers. • Ensure each home has an up-to-date maintenance program for non-reactive work which is overseen and inspected on regular basis. • In conjunction with the Managing Director, manage the maintenance budget, determining priorities as appropriate and provide current and projected costs. • To be responsible for health and safety, working with our external Health & Safety consultants and providing support to Home Managers with the action plans provided by our Health & Safety consultants to ensure safety across our sites. • To arrange and ensure all homes have their Health and Safety checks and tests carried out within their legal time requirements. To apply please email your CV Mango Solutions Recruitment are acting as The Employment Agency
Purpose of the Job: To complete social care assessments and undertake casework of residents in the community and other care settings. To commission care services according to assessment outcomes and eligibility in relation to the Care Act. To participate in the duty rota - this is the single point of contact for referrals for Adult Social Care. Where necessary undertake crisis intervention where enquiries indicate the need for immediate risk management. Main Responsibilities: To carry out home visits and consult with service users, carers, and relevant agencies and professionals. To alert the Registered Care Manager to any safeguarding concerns. To ensure assessments and support plans are carried out in a person-centered and outcome-focused way. To advise on the use of personal budgets and direct payments. Where appropriate, to assist customers to maximise their independence. To undertake any necessary adjustments or to cease care packages by both the organization's Eligibility Criteria and Operational Guidance and the needs of the service user. To make any necessary arrangements for the implementation of changes in service provision. To commission and make arrangements for the provision of new services when needed or refer to other appropriate agencies. To maintain efficient and effective liaison with all Departmental Staff and other Independent and Voluntary Agencies. To maintain accurate case records and to prepare any required reports. To maintain accurate statistical data and the Department's computerized information system. To work within and contribute to the development of departmental and team procedures and policies. To participate in regular supervision and the Appraisal process and attend training as required. Attend and participate in relevant staff and service meetings. In all of the above to undertake practice in an anti-discriminatory and anti oppressive manner. Any other duties as directed by your line manager, Director or as agreed with the Senior Management Group. To act by the principles set out in the Employee Code of Conduct and the organization's Values, recognizing the duty of all public sector employees to discharge public functions reasonably and according to the law. Duties And Responsibilities Objectives To ensure that agreed quality assurance initiatives are implemented within the home. Liaise with social care regulators and local authorities to ensure satisfactory standards are maintained To become the person in charge responsible for the day-to-day running of the homecare services with 24-hour responsibility for the care of the Service users. To be the Information Governance Lead for their home and to work in collaboration with the Company's Information Governance Lead, being accountable to the Senior Operations Team. To provide improvement, independence, and choice for Service Users, making sure they are treated with dignity at all times. To manage the effective use of resources and maintain high levels of occupancy. To comply with all regulatory requirements at all times and in particular the Regulations for the Registration and Inspection of the services. To ensure policy and procedures are implemented and understood by all the staff to ensure the highest standard of care. Leadership To provide leadership to all staff to deliver the highest possible quality of care within a safe working and living environment. To be a good model for all employees, being approachable and providing a regular presence on the "shop floor" as well as being consistent in all actions and decisions. To set and maintain clear standards within the service in line with the Verity Healthcare quality assessment tool. To ensure that staff selection processes for all applied thoroughly and that all candidates are treated professionally. To ensure all staff maintain the registration with their national bodies. To develop a culture of continuous quality improvement using the framework of clinical governance. To maintain a comprehensive induction process for all new employees to ensure they are effectively introduced to the Service, the Service Users, and good practices within their first week. To ensure that NMC and Care Assistants and Support Worker's codes of professional conduct and guidelines relating to professional practices are followed at all times. Take responsibility and accountability for the delivery of professional, competent and high-quality care. To conduct regular reviews with new employees during their probationary period and to always conduct a three-monthly review to confirm the appointment or extend the probation period. To ensure all staff are annually appraised and that required standards of performance are being achieved, to manage under-performance through objective setting and regular reviews, and that regular supervisions occur in line with company policy. To ensure complaints and suggestions are positively actioned and dealt with correctly. To identify individual training needs in line with the organization's objectives and the employee's performance, arranging training and evaluating their effectiveness, and ensuring that staff has completed the required training each year. To hold regular staff, Service Users, and stake holders meetings to provide and receive feedback, and administer the questionnaires provided as part of the company's. Quality Assurance Systems. Care Practice To ensure that all Service Users have an up-to-date care plan, which is regularly evaluated and actively involves Service Users in the preparation. Ensure all risks associated with care e.g. moving and handling, mobility, challenging behavior, and skin care are identified and correctly actioned. To regularly monitor the delivery of care given by all staff ensuring that the physical, social, psychological, and emotional needs of the Service User are recognized, assessed, and met. To ensure the Service and its processes are fully compliant with the Mental Capacity Act and that service users are empowered to make choices where able and where not best interest decisions are made on their behalf involving all those necessary. To ensure the Service is compliant with DoLS legislation. To ensure that there is a regular program of activities, which are arranged in line with the Service Users' needs. To ensure the Service Users receive a pleasant nutritional diet. To ensure an active named nurse and key worker key worker system for all the Service Users. To ensure the maintenance of the highest standards of care consistent with the requirements of CQC/Funding Authorities. To arrange regular reviews with Social Workers, Service Users, Relatives, and Key Workers. To conduct a pre-admission assessment for all potential Service Users. To meet professional and legal responsibilities with regard to the storage, handling, and administration of drugs. Ensure the protection and safety of Service Users at all times, which requires conducting regular health and safety checks and checks that the call bell system and the fire alarm systems are always fully functional. General Management To understand the legal requirements of the Care Quality Commission (CQC) and the Regulations and other legislations and ensure the Service complies with Essential Standards of Quality and Safety, and whatever legislation or relevant standards that may be in force at any time. To personally have a full understanding and working knowledge of all Verity Healthcare policies and procedures and ensure that all these policies are applied at all times. To be responsible for completing the staff rota and ensuring that the staffing ratio meets the needs of the Service Users. Ensure that all annual leave requests are coordinated to prevent disruption in the Service. To control sickness absence by always conducting back-to-work interviews and correctly applying company policy. To carry out the duties of "The Responsible Officer" and ensure that the service compiles with all statutory obligations and relevant legislation (e.g. environmental health, health & safety, and fire regulations). To meet professional and legal responsibilities with Health and Safety issues and ensure that all monitoring requirements are met. To Promote a positive customer care-orientated environment and ensure all staff are familiar with the company complaints procedure To remain professionally updated and ensure care in all areas is delivered in line with the latest research to promote evidence-based practice. To participate in the recruitment, selection, and retention of staff. To liaise effectively with Head Office Departments, building good working relationships, as required for the good operation of the Service. Ensure that all Service Users have a copy of the terms and conditions of care and that all the necessary funding documents are completed. To enable service users to control their own financial affairs, where possible. To ensure that all Service Users' finances are controlled and up-to-date accurate records are kept of all transactions, the financial control of their affairs must be undertaken with total accuracy and security. To ensure the security and confidentially of records and information relating to the service. Ensure that staff hours are recorded and sent to payroll on time. . click apply for full job details
May 18, 2024
Full time
Purpose of the Job: To complete social care assessments and undertake casework of residents in the community and other care settings. To commission care services according to assessment outcomes and eligibility in relation to the Care Act. To participate in the duty rota - this is the single point of contact for referrals for Adult Social Care. Where necessary undertake crisis intervention where enquiries indicate the need for immediate risk management. Main Responsibilities: To carry out home visits and consult with service users, carers, and relevant agencies and professionals. To alert the Registered Care Manager to any safeguarding concerns. To ensure assessments and support plans are carried out in a person-centered and outcome-focused way. To advise on the use of personal budgets and direct payments. Where appropriate, to assist customers to maximise their independence. To undertake any necessary adjustments or to cease care packages by both the organization's Eligibility Criteria and Operational Guidance and the needs of the service user. To make any necessary arrangements for the implementation of changes in service provision. To commission and make arrangements for the provision of new services when needed or refer to other appropriate agencies. To maintain efficient and effective liaison with all Departmental Staff and other Independent and Voluntary Agencies. To maintain accurate case records and to prepare any required reports. To maintain accurate statistical data and the Department's computerized information system. To work within and contribute to the development of departmental and team procedures and policies. To participate in regular supervision and the Appraisal process and attend training as required. Attend and participate in relevant staff and service meetings. In all of the above to undertake practice in an anti-discriminatory and anti oppressive manner. Any other duties as directed by your line manager, Director or as agreed with the Senior Management Group. To act by the principles set out in the Employee Code of Conduct and the organization's Values, recognizing the duty of all public sector employees to discharge public functions reasonably and according to the law. Duties And Responsibilities Objectives To ensure that agreed quality assurance initiatives are implemented within the home. Liaise with social care regulators and local authorities to ensure satisfactory standards are maintained To become the person in charge responsible for the day-to-day running of the homecare services with 24-hour responsibility for the care of the Service users. To be the Information Governance Lead for their home and to work in collaboration with the Company's Information Governance Lead, being accountable to the Senior Operations Team. To provide improvement, independence, and choice for Service Users, making sure they are treated with dignity at all times. To manage the effective use of resources and maintain high levels of occupancy. To comply with all regulatory requirements at all times and in particular the Regulations for the Registration and Inspection of the services. To ensure policy and procedures are implemented and understood by all the staff to ensure the highest standard of care. Leadership To provide leadership to all staff to deliver the highest possible quality of care within a safe working and living environment. To be a good model for all employees, being approachable and providing a regular presence on the "shop floor" as well as being consistent in all actions and decisions. To set and maintain clear standards within the service in line with the Verity Healthcare quality assessment tool. To ensure that staff selection processes for all applied thoroughly and that all candidates are treated professionally. To ensure all staff maintain the registration with their national bodies. To develop a culture of continuous quality improvement using the framework of clinical governance. To maintain a comprehensive induction process for all new employees to ensure they are effectively introduced to the Service, the Service Users, and good practices within their first week. To ensure that NMC and Care Assistants and Support Worker's codes of professional conduct and guidelines relating to professional practices are followed at all times. Take responsibility and accountability for the delivery of professional, competent and high-quality care. To conduct regular reviews with new employees during their probationary period and to always conduct a three-monthly review to confirm the appointment or extend the probation period. To ensure all staff are annually appraised and that required standards of performance are being achieved, to manage under-performance through objective setting and regular reviews, and that regular supervisions occur in line with company policy. To ensure complaints and suggestions are positively actioned and dealt with correctly. To identify individual training needs in line with the organization's objectives and the employee's performance, arranging training and evaluating their effectiveness, and ensuring that staff has completed the required training each year. To hold regular staff, Service Users, and stake holders meetings to provide and receive feedback, and administer the questionnaires provided as part of the company's. Quality Assurance Systems. Care Practice To ensure that all Service Users have an up-to-date care plan, which is regularly evaluated and actively involves Service Users in the preparation. Ensure all risks associated with care e.g. moving and handling, mobility, challenging behavior, and skin care are identified and correctly actioned. To regularly monitor the delivery of care given by all staff ensuring that the physical, social, psychological, and emotional needs of the Service User are recognized, assessed, and met. To ensure the Service and its processes are fully compliant with the Mental Capacity Act and that service users are empowered to make choices where able and where not best interest decisions are made on their behalf involving all those necessary. To ensure the Service is compliant with DoLS legislation. To ensure that there is a regular program of activities, which are arranged in line with the Service Users' needs. To ensure the Service Users receive a pleasant nutritional diet. To ensure an active named nurse and key worker key worker system for all the Service Users. To ensure the maintenance of the highest standards of care consistent with the requirements of CQC/Funding Authorities. To arrange regular reviews with Social Workers, Service Users, Relatives, and Key Workers. To conduct a pre-admission assessment for all potential Service Users. To meet professional and legal responsibilities with regard to the storage, handling, and administration of drugs. Ensure the protection and safety of Service Users at all times, which requires conducting regular health and safety checks and checks that the call bell system and the fire alarm systems are always fully functional. General Management To understand the legal requirements of the Care Quality Commission (CQC) and the Regulations and other legislations and ensure the Service complies with Essential Standards of Quality and Safety, and whatever legislation or relevant standards that may be in force at any time. To personally have a full understanding and working knowledge of all Verity Healthcare policies and procedures and ensure that all these policies are applied at all times. To be responsible for completing the staff rota and ensuring that the staffing ratio meets the needs of the Service Users. Ensure that all annual leave requests are coordinated to prevent disruption in the Service. To control sickness absence by always conducting back-to-work interviews and correctly applying company policy. To carry out the duties of "The Responsible Officer" and ensure that the service compiles with all statutory obligations and relevant legislation (e.g. environmental health, health & safety, and fire regulations). To meet professional and legal responsibilities with Health and Safety issues and ensure that all monitoring requirements are met. To Promote a positive customer care-orientated environment and ensure all staff are familiar with the company complaints procedure To remain professionally updated and ensure care in all areas is delivered in line with the latest research to promote evidence-based practice. To participate in the recruitment, selection, and retention of staff. To liaise effectively with Head Office Departments, building good working relationships, as required for the good operation of the Service. Ensure that all Service Users have a copy of the terms and conditions of care and that all the necessary funding documents are completed. To enable service users to control their own financial affairs, where possible. To ensure that all Service Users' finances are controlled and up-to-date accurate records are kept of all transactions, the financial control of their affairs must be undertaken with total accuracy and security. To ensure the security and confidentially of records and information relating to the service. Ensure that staff hours are recorded and sent to payroll on time. . click apply for full job details
Our client is currently recruiting for the position of Drilling & Completion Superintendent, based in Aberdeen. Responsibilities: Review and input operations programs. Supervise the implementation of operation programs. Control the activity of contractors and supervisors. Personally supervise delicate or risky operations. Optimize operations in relation with engineering, geology and reservoir entities but also with production or construction. Optimize rig equipment in relation with contractors. Analyse the instantaneous data. Analyse failures or problems and recommend changes in program. Anticipate potential problems and plan alternative strategies. Compose and review operating procedures. Ensure the reliability of technical information. Ensure or control daily and final reporting of wells or of operations. Participate in the production of technical and operational syntheses. Conduct or check costs follow-up. Optimize the activities of service providers and assess their performance. Ensure the respect of safety rules, of the environment and of the frame of reference. Organize and coordinate supplying of equipment and personnel. Contribute to the improvement of skills and the know-how. Evaluate job holders & train job holders when required. Review the Daily Operation Reports and ensure accuracy and comprehension. Review Daily safety observations or events Attend morning conference calls with offshore team. Daily Meet with the rig contractor manager Liaise with Logistic for supplies Liaise with service providers for Personnel and Equipment requirements and movements. Liaise with Production on daily meeting for SIMOPS coordination. Review operational costs. Assist Onshore Drilling Engineer to capture, collate and record lessons learned. Ensure well operation progress is in compliance with the drilling/completion program. Provide with an updated operational look ahead. Insure a Monthly HSE Meeting offshore is organized and participate to the meeting. Perform regular visits to the Rig Review and assist the preparation of SQM as per QAQC Dept. planning. Preparation of derogations or Management of Change Participate to operation reviews with HQ or rig. Assist in the review and updating of Operational Procedures. Participate in Risk Assessments, CTA, HAZID and HAZOP's when required. Experience & Qualifications: Degree level or similar to HNC or equivalent to, via qualified industry training and/or demonstrate significant ability through experience and proven achievements in drilling, completion and work-over operations with Significant experience in oil industry drilling. The job holder must be a drilling and wells professional who has gained the requisite expertise through extensive continuous training, and wide operational experience on offshore drilling rigs, logistics, simultaneous operations, coupled with a significant knowledge / experience of drilling related equipment, cost control and follow-up, environmental safety, risk assessment, equipment certification and a strong knowledge of the Group policies and relevant (FP) Company Rules. Fluency in spoken and written English is essential. Some French is desirable. Contract position. If you feel that you are well suited to the above opportunity and would like to find out more then, please contact Orion Group for more information or apply by forwarding your current CV quoting reference: TR/070734. Our role in supporting diversity and inclusion As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
May 18, 2024
Full time
Our client is currently recruiting for the position of Drilling & Completion Superintendent, based in Aberdeen. Responsibilities: Review and input operations programs. Supervise the implementation of operation programs. Control the activity of contractors and supervisors. Personally supervise delicate or risky operations. Optimize operations in relation with engineering, geology and reservoir entities but also with production or construction. Optimize rig equipment in relation with contractors. Analyse the instantaneous data. Analyse failures or problems and recommend changes in program. Anticipate potential problems and plan alternative strategies. Compose and review operating procedures. Ensure the reliability of technical information. Ensure or control daily and final reporting of wells or of operations. Participate in the production of technical and operational syntheses. Conduct or check costs follow-up. Optimize the activities of service providers and assess their performance. Ensure the respect of safety rules, of the environment and of the frame of reference. Organize and coordinate supplying of equipment and personnel. Contribute to the improvement of skills and the know-how. Evaluate job holders & train job holders when required. Review the Daily Operation Reports and ensure accuracy and comprehension. Review Daily safety observations or events Attend morning conference calls with offshore team. Daily Meet with the rig contractor manager Liaise with Logistic for supplies Liaise with service providers for Personnel and Equipment requirements and movements. Liaise with Production on daily meeting for SIMOPS coordination. Review operational costs. Assist Onshore Drilling Engineer to capture, collate and record lessons learned. Ensure well operation progress is in compliance with the drilling/completion program. Provide with an updated operational look ahead. Insure a Monthly HSE Meeting offshore is organized and participate to the meeting. Perform regular visits to the Rig Review and assist the preparation of SQM as per QAQC Dept. planning. Preparation of derogations or Management of Change Participate to operation reviews with HQ or rig. Assist in the review and updating of Operational Procedures. Participate in Risk Assessments, CTA, HAZID and HAZOP's when required. Experience & Qualifications: Degree level or similar to HNC or equivalent to, via qualified industry training and/or demonstrate significant ability through experience and proven achievements in drilling, completion and work-over operations with Significant experience in oil industry drilling. The job holder must be a drilling and wells professional who has gained the requisite expertise through extensive continuous training, and wide operational experience on offshore drilling rigs, logistics, simultaneous operations, coupled with a significant knowledge / experience of drilling related equipment, cost control and follow-up, environmental safety, risk assessment, equipment certification and a strong knowledge of the Group policies and relevant (FP) Company Rules. Fluency in spoken and written English is essential. Some French is desirable. Contract position. If you feel that you are well suited to the above opportunity and would like to find out more then, please contact Orion Group for more information or apply by forwarding your current CV quoting reference: TR/070734. Our role in supporting diversity and inclusion As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
Want to join a high energy business packed with amazing people and energy, heaps of collaboration, creativity and fun? This is a business that truly values the people, everyone rolls their sleeves up and genuinely cares about supporting each other to reach high standards and be the best version of themselves. They are leading the way in supporting business owners to access their insurance requirements and use a world-class human service, smart technology, and data, coupled with tech-enabled experts to help match business owners with the best deals for their insurance. A business truly on a mission to change how small businesses can access their insurance, making it easier, clearer and more reassuring than ever. The goal is to become a major force in the UK SME insurance space and their significant growth plans clearly demonstrate this vision. Working in close partnership with the Head of Insurance Sales, this role is pivotal in driving technical controls and supporting the business development and trading growth of their Insurance business. You will be leading a team of 6 insurance professionals who are focused on ensuring the technical quality of the business that is being sold and ensuring that the highest professional standards are being set and maintained. Responsible for quality assurance of the business placement, this role will provide insight to the Insurer Panel Manager and feedback into the sales and customer services areas to continually improve business performance. You will be responsible for enhancing placement strategies alongside the trading and Panel Management teams to ensure to deliver solutions. With a collaborative approach, this role will be equally challenging and supportive in the drive to improve the quality, growth and trading performance of this business. The role will be accountable for the efficient delivery of the client and insurer outcomes alongside the trading teams including the processes delivered through our supporting third parties. Day to day Responsibilities: Own the placement strategy, approach, and adherence within the Sales team to help maximise customer, insurer and company outcomes. Define and own the technical reviews to ensure good customer and insurer outcomes are achieved within the business. Ensure that necessary policies and standards for service quality are set, maintained and compliance of those standards are achieved. Refine and monitor sales performance KPI including sales, conversion, technical compliance and appropriate validation of the quote and define remedial actions where performance falls below expectation. Review client documentation to ensure that the information presented is comprehensive/accurate to support the quoting process. Manage the training delivery and ensure technical standards are achieved within the team/business. Review and assess technical product wordings to ensure these are appropriate to the requirements of the target markets of the business. Liaise with insurers on non-standard cases; advising, investigating and resolving queries Act as a 'subject matter expert' referral point for more junior members of the team, providing technical input and expertise to ensure that actions/decisions taken are appropriate. Support the plans for fees and charges and ensure that these align to regulatory requirements and to business plans. Respond to market and third-party queries as appropriate. Rigorously assess the risks and opportunities with developing new opportunities using data analysis, research and team input. Ensure that all activities undertaken are compliant with current regulatory and internal standards You'll be able to demonstrate your: Proven experience of working within an operations or technical function within an insurance company is essential - ideally within Underwriting or Broking. Proven experience in placing and assessing placement of Commercial Insurance, ideally within the SME space and ensuring technical/quality controls and assessments are in place. Understanding of cash collection, client invoicing and general insurance accounting would be beneficial - Experience of P&L ownership would also be beneficial Proven business development and analytic experience in Commercial Insurance. Good understanding of the relevant regulatory environments and their requirements Sound understanding of general and legal principles of insurance. Consistent record of supporting teams to deliver high levels of client service. Strong experience of training/mentoring more junior members of staff is desirable Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
May 18, 2024
Full time
Want to join a high energy business packed with amazing people and energy, heaps of collaboration, creativity and fun? This is a business that truly values the people, everyone rolls their sleeves up and genuinely cares about supporting each other to reach high standards and be the best version of themselves. They are leading the way in supporting business owners to access their insurance requirements and use a world-class human service, smart technology, and data, coupled with tech-enabled experts to help match business owners with the best deals for their insurance. A business truly on a mission to change how small businesses can access their insurance, making it easier, clearer and more reassuring than ever. The goal is to become a major force in the UK SME insurance space and their significant growth plans clearly demonstrate this vision. Working in close partnership with the Head of Insurance Sales, this role is pivotal in driving technical controls and supporting the business development and trading growth of their Insurance business. You will be leading a team of 6 insurance professionals who are focused on ensuring the technical quality of the business that is being sold and ensuring that the highest professional standards are being set and maintained. Responsible for quality assurance of the business placement, this role will provide insight to the Insurer Panel Manager and feedback into the sales and customer services areas to continually improve business performance. You will be responsible for enhancing placement strategies alongside the trading and Panel Management teams to ensure to deliver solutions. With a collaborative approach, this role will be equally challenging and supportive in the drive to improve the quality, growth and trading performance of this business. The role will be accountable for the efficient delivery of the client and insurer outcomes alongside the trading teams including the processes delivered through our supporting third parties. Day to day Responsibilities: Own the placement strategy, approach, and adherence within the Sales team to help maximise customer, insurer and company outcomes. Define and own the technical reviews to ensure good customer and insurer outcomes are achieved within the business. Ensure that necessary policies and standards for service quality are set, maintained and compliance of those standards are achieved. Refine and monitor sales performance KPI including sales, conversion, technical compliance and appropriate validation of the quote and define remedial actions where performance falls below expectation. Review client documentation to ensure that the information presented is comprehensive/accurate to support the quoting process. Manage the training delivery and ensure technical standards are achieved within the team/business. Review and assess technical product wordings to ensure these are appropriate to the requirements of the target markets of the business. Liaise with insurers on non-standard cases; advising, investigating and resolving queries Act as a 'subject matter expert' referral point for more junior members of the team, providing technical input and expertise to ensure that actions/decisions taken are appropriate. Support the plans for fees and charges and ensure that these align to regulatory requirements and to business plans. Respond to market and third-party queries as appropriate. Rigorously assess the risks and opportunities with developing new opportunities using data analysis, research and team input. Ensure that all activities undertaken are compliant with current regulatory and internal standards You'll be able to demonstrate your: Proven experience of working within an operations or technical function within an insurance company is essential - ideally within Underwriting or Broking. Proven experience in placing and assessing placement of Commercial Insurance, ideally within the SME space and ensuring technical/quality controls and assessments are in place. Understanding of cash collection, client invoicing and general insurance accounting would be beneficial - Experience of P&L ownership would also be beneficial Proven business development and analytic experience in Commercial Insurance. Good understanding of the relevant regulatory environments and their requirements Sound understanding of general and legal principles of insurance. Consistent record of supporting teams to deliver high levels of client service. Strong experience of training/mentoring more junior members of staff is desirable Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Business Unit: Chief Operating Office Salary range: £68,000 - £92,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Technical Lead to spearhead our COE service capabilities, guiding on platform enablement and adoption strategy, shaping our platform roadmap, and evaluating and implementing new service component capabilities to create the foundational services upon which projects/squads can develop their solutions. You will work closely with our Microsoft fast-track advisors, 3rd party partners and our platform service teams to safeguard service effectiveness and coordinate evergreen strategy and the introduction of new Power Platform service components and capabilities in line with our wider Microsoft ecosystem controls. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing As custodian of our Power Platform component register and technical service capabilities, you will be responsible for safeguarding platform adoption, maintaining our governance controls and enforcing standards and best practice across our pro-dev and citizen-dev communities. Working collaboratively with COE leadership to develop and implement a platform enablement and adoption strategy for the Power Platform, incorporating evergreen requirements as well as COE approved design patterns. Working with our COE SMEs to build foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. Working collaboratively with SMEs from Microsoft, our 3rd party partners and from within the business to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use and where applicable, forming an implementation plan to test these ahead of general release. This includes the Microsoft Wave Releases and product specific updates. Providing technical oversight of our platform operations, including capacity management, service management, environment management, user and licensing management and security controls. Acting as a gatekeeper and safety-net for our Power Platform service, supporting COE leadership by proactively identifying risks and issues and intervening to prevent problems before they happen. Working with the COE team to document standards and best practices for adoption and implementation of Power Platform components and services, ensuring all documentation is accurate, consistent and up-to-date and in line with latest features and best-practice guidance from Microsoft. Leading and mentoring COE colleagues to support their development and to advance collective skills and capabilities within the COE. We need you to have Extensive experience (5+ years) in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power BI, preferably in a Technical Lead or Solution Architect role. Extensive knowledge and experience in applying best practices and standards for developing and maintaining secure, scalable, and performant solutions on the Microsoft Power Platform, with a deep understanding of its capabilities and limitations and how to leverage them to meet business requirements. Knowledge and experience in designing, implementing and managing complex Power Platform environment strategies to support coexistence and effective route-to-live, preferably using automated pipeline deployment via Azure DevOps. Knowledge and experience implementing the many integration options and methods for connecting the Microsoft Power Platform with other Microsoft and 3rd party services and data sources, including Microsoft 365 and Azure services. Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential Experience performing in a Centre Of Excellence role, ideally in a Microsoft Power Platform capacity. Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 16 May 2024 GMT Daylight Time Applications close: 30 May 2024 GMT Daylight Time
May 18, 2024
Full time
Business Unit: Chief Operating Office Salary range: £68,000 - £92,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Technical Lead to spearhead our COE service capabilities, guiding on platform enablement and adoption strategy, shaping our platform roadmap, and evaluating and implementing new service component capabilities to create the foundational services upon which projects/squads can develop their solutions. You will work closely with our Microsoft fast-track advisors, 3rd party partners and our platform service teams to safeguard service effectiveness and coordinate evergreen strategy and the introduction of new Power Platform service components and capabilities in line with our wider Microsoft ecosystem controls. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing As custodian of our Power Platform component register and technical service capabilities, you will be responsible for safeguarding platform adoption, maintaining our governance controls and enforcing standards and best practice across our pro-dev and citizen-dev communities. Working collaboratively with COE leadership to develop and implement a platform enablement and adoption strategy for the Power Platform, incorporating evergreen requirements as well as COE approved design patterns. Working with our COE SMEs to build foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. Working collaboratively with SMEs from Microsoft, our 3rd party partners and from within the business to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use and where applicable, forming an implementation plan to test these ahead of general release. This includes the Microsoft Wave Releases and product specific updates. Providing technical oversight of our platform operations, including capacity management, service management, environment management, user and licensing management and security controls. Acting as a gatekeeper and safety-net for our Power Platform service, supporting COE leadership by proactively identifying risks and issues and intervening to prevent problems before they happen. Working with the COE team to document standards and best practices for adoption and implementation of Power Platform components and services, ensuring all documentation is accurate, consistent and up-to-date and in line with latest features and best-practice guidance from Microsoft. Leading and mentoring COE colleagues to support their development and to advance collective skills and capabilities within the COE. We need you to have Extensive experience (5+ years) in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power BI, preferably in a Technical Lead or Solution Architect role. Extensive knowledge and experience in applying best practices and standards for developing and maintaining secure, scalable, and performant solutions on the Microsoft Power Platform, with a deep understanding of its capabilities and limitations and how to leverage them to meet business requirements. Knowledge and experience in designing, implementing and managing complex Power Platform environment strategies to support coexistence and effective route-to-live, preferably using automated pipeline deployment via Azure DevOps. Knowledge and experience implementing the many integration options and methods for connecting the Microsoft Power Platform with other Microsoft and 3rd party services and data sources, including Microsoft 365 and Azure services. Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential Experience performing in a Centre Of Excellence role, ideally in a Microsoft Power Platform capacity. Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 16 May 2024 GMT Daylight Time Applications close: 30 May 2024 GMT Daylight Time
Support Worker - Supported Living Services- Adult Your new role To provide support to adults with a learning disability in their own homes and to access activities and facilities of their choice within their local community. The service: It supports disabled adults to make informed choices and have control of their lives regarding everyday living and their home. Actively promotes community presence and participation. Meets customers communication needs to ensure everyone is as engaged as possible. Must be a driver and own vehicle and be happy to use for work purposes Main Duties / Role Responsibilities:Provide support that enables adults with a learning disability to live in their own homes, providing support with everyday living which may mean providing support on a lone worker basis and on a rota basis.Support people in a person-centred way ensuring that the person's needs and wants are always your main priority.Write individual Support Plans with the people you support and take responsibility for putting the plan into practice. Comply with the individual's Support Plan.Produce risk assessments for individuals, activities and environmentsCommunicate with Learning Disabled Adults in a way that meets each individual's communication needs and convert and change information into a range of different formats, so they meet individual information needs including easy reading formats using photographs and symbols, video and audio methods.Keep in touch with, and talk to, family members, carers, colleagues, other professionals and organisations as required, so that all the services people want to use, fit together well.Attend individual reviews and other meetings, and give verbal and written feedback regarding the service the individual receives. This includes writing down information and storing information (e.g. on contact sheets, communication books and monitoring forms) in a way that protects people's private information in line with the Data Protection Act.Ensure that support is delivered in a way that is sensitive to cultural needs and recognises and actively promotes equal opportunities and anti-oppressive practice.Provide an appropriate level of physical and personal care in a way that recognises and promotes customers' right to be treated with dignity and respect.Ensure that people you support have choices regarding their food and drink and have enough food and drink to be healthy and hydratedTo administer medication (including rectal and oral) following training, and according to agreed procedures.To be aware of, and take the right actions, in situations of abuse or potential abuse involving a vulnerable adult, in line with Safeguarding Adults policy and proceduresContribute to service development, both within the service and in partnership with other agencies.Work as a member of the team, attending supervision, team meetings and training as required.Health and Safety policy and procedures and carry out Health and Safety checks.Be responsible for security and safety of services and equipment when required.Handle petty cash and individuals' money whom we support and keep appropriate financial records of transactions.To undertake other duties that maybe required from time to time. These shall be reasonable and commensurate with your knowledge base, skills, grading, and experience and will be agreed following discussion with your line manager. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 18, 2024
Full time
Support Worker - Supported Living Services- Adult Your new role To provide support to adults with a learning disability in their own homes and to access activities and facilities of their choice within their local community. The service: It supports disabled adults to make informed choices and have control of their lives regarding everyday living and their home. Actively promotes community presence and participation. Meets customers communication needs to ensure everyone is as engaged as possible. Must be a driver and own vehicle and be happy to use for work purposes Main Duties / Role Responsibilities:Provide support that enables adults with a learning disability to live in their own homes, providing support with everyday living which may mean providing support on a lone worker basis and on a rota basis.Support people in a person-centred way ensuring that the person's needs and wants are always your main priority.Write individual Support Plans with the people you support and take responsibility for putting the plan into practice. Comply with the individual's Support Plan.Produce risk assessments for individuals, activities and environmentsCommunicate with Learning Disabled Adults in a way that meets each individual's communication needs and convert and change information into a range of different formats, so they meet individual information needs including easy reading formats using photographs and symbols, video and audio methods.Keep in touch with, and talk to, family members, carers, colleagues, other professionals and organisations as required, so that all the services people want to use, fit together well.Attend individual reviews and other meetings, and give verbal and written feedback regarding the service the individual receives. This includes writing down information and storing information (e.g. on contact sheets, communication books and monitoring forms) in a way that protects people's private information in line with the Data Protection Act.Ensure that support is delivered in a way that is sensitive to cultural needs and recognises and actively promotes equal opportunities and anti-oppressive practice.Provide an appropriate level of physical and personal care in a way that recognises and promotes customers' right to be treated with dignity and respect.Ensure that people you support have choices regarding their food and drink and have enough food and drink to be healthy and hydratedTo administer medication (including rectal and oral) following training, and according to agreed procedures.To be aware of, and take the right actions, in situations of abuse or potential abuse involving a vulnerable adult, in line with Safeguarding Adults policy and proceduresContribute to service development, both within the service and in partnership with other agencies.Work as a member of the team, attending supervision, team meetings and training as required.Health and Safety policy and procedures and carry out Health and Safety checks.Be responsible for security and safety of services and equipment when required.Handle petty cash and individuals' money whom we support and keep appropriate financial records of transactions.To undertake other duties that maybe required from time to time. These shall be reasonable and commensurate with your knowledge base, skills, grading, and experience and will be agreed following discussion with your line manager. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Location : Manchester City Centre Basic Salary : up to £55K plus bonus About Us: Evolution Money is a Certified B Corp with a social purpose. At Evolution Money, our mission is to redefine financial inclusion by providing bespoke lending solutions to UK homeowners. We are committed to empowering individuals and fostering long-term financial well-being. Through innovative and purpose-driven approaches, we aim to challenge traditional norms and create a pathway for those who might be overlooked by conventional financial institutions. The Role :As our Operations Manager you'll provide effective management of the Underwriting Department within Consumer Lending, including day to day management of supervisors and Underwriters to ensure good consumer outcomes. Working closely with the Head of Consumer Lending and Senior Lending Operations Manager you'll drive the optimal balance between quality, risk and operational efficiency. Key Responsibilities Performance Delivery Deliver high performance, through direct reports, in line with the business requirements. This includes managing workloads within the team and resource planning. Ensure customer service standards and outcomes are delivered, in line with the behaviours expected and consumer duty regulation. Analyse feedback and performance data to identify trends in performance and set daily targets. Delivering daily plan to Head of Lending. Provide day-to-day leadership and direction to the team, setting the context, defining accountabilities, tasks and assignments, and establishing/maintaining boundaries for decision-making and approvals. Staff Management Develop supervisor and underwriting team members to achieve their personal and business objectives via monthly 1:1's, Monthly team meetings and regular coaching/feedback sessions. Assist in building a high-performance work environment, accelerating the performance of the team and individuals. Through collaboration with the Head of Lending, QA, Performance Coach and team managers, ensure that training and development strategies are in place to deliver quantifiable results. Directly manage absence/conduct/resources in line with company HR policies ensuring effective succession plans are in place for all supervisors and underwriters. Data Analysis & Reporting Develop and deliver an appropriate reporting suite of key performance measures for regular reporting purposes. Analyse performance trends and communicate results to the team and senior leadership. Help to define standards, managing risks through monitoring and controls. Take appropriate action to ensure compliance requirements, audits and verifications are completed in line with our business policies and procedures. Stakeholder Management Build, develop and maintain effective relationships with internal business partners/ external customers/ stakeholders for the purposes of enhancing team effectiveness. Act as the escalation point for business and technical issues, ensuring that potential problem areas or trends are further escalated to the Head of Lending, as appropriate, along with recommended solutions. Work with Business development managers to ensure 360 feedback is provided on performance and attainment of targets monthly for Evolution and brokers. Qualifications (minimum): Minimum 2 years' experience in a departmental management role within the financial services industry, preferably in second charge mortgage lending. Excellent leadership and people management skills, with the ability to motivate and inspire teams. Proficiency in data analysis and reporting, with experience using analytics tools. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. A good understanding of FCA regulation , Mcob /consumer duty. CEMAP is desirable. Here's what you'll get back: • Up to 25 days' annual leave + Bank Holidays• Your birthday off, every year!• A healthcare cash plan• A contributory pensions scheme, matched up to 5%• Long Service Awards• Cycle to work scheme• Life AssuranceWe are committed to encouraging equality, diversity and inclusion and aim to create a working environment where every employee is respected.We will provide fairness, and respect to all our prospective employees, and all hiring decisions are based on merit.We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately disadvantage protected groups, and which are not justified by the demands of the role.Everyone is welcome at Evolution Money! We are proud in creating an inclusive and diverse culture in our Evo Team community. We want to ensure that you feel comfortable and can give your best throughout the recruitment process. We encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require. Please get in touch with us at any stage of recruitment to discuss it.If you need any support with completing this application, please contact us and we will be happy to assist. As a part of the Disability Confident Scheme, we offer interview to anyone with disability who meets the minimum criteria for the role.REF-
May 18, 2024
Full time
Location : Manchester City Centre Basic Salary : up to £55K plus bonus About Us: Evolution Money is a Certified B Corp with a social purpose. At Evolution Money, our mission is to redefine financial inclusion by providing bespoke lending solutions to UK homeowners. We are committed to empowering individuals and fostering long-term financial well-being. Through innovative and purpose-driven approaches, we aim to challenge traditional norms and create a pathway for those who might be overlooked by conventional financial institutions. The Role :As our Operations Manager you'll provide effective management of the Underwriting Department within Consumer Lending, including day to day management of supervisors and Underwriters to ensure good consumer outcomes. Working closely with the Head of Consumer Lending and Senior Lending Operations Manager you'll drive the optimal balance between quality, risk and operational efficiency. Key Responsibilities Performance Delivery Deliver high performance, through direct reports, in line with the business requirements. This includes managing workloads within the team and resource planning. Ensure customer service standards and outcomes are delivered, in line with the behaviours expected and consumer duty regulation. Analyse feedback and performance data to identify trends in performance and set daily targets. Delivering daily plan to Head of Lending. Provide day-to-day leadership and direction to the team, setting the context, defining accountabilities, tasks and assignments, and establishing/maintaining boundaries for decision-making and approvals. Staff Management Develop supervisor and underwriting team members to achieve their personal and business objectives via monthly 1:1's, Monthly team meetings and regular coaching/feedback sessions. Assist in building a high-performance work environment, accelerating the performance of the team and individuals. Through collaboration with the Head of Lending, QA, Performance Coach and team managers, ensure that training and development strategies are in place to deliver quantifiable results. Directly manage absence/conduct/resources in line with company HR policies ensuring effective succession plans are in place for all supervisors and underwriters. Data Analysis & Reporting Develop and deliver an appropriate reporting suite of key performance measures for regular reporting purposes. Analyse performance trends and communicate results to the team and senior leadership. Help to define standards, managing risks through monitoring and controls. Take appropriate action to ensure compliance requirements, audits and verifications are completed in line with our business policies and procedures. Stakeholder Management Build, develop and maintain effective relationships with internal business partners/ external customers/ stakeholders for the purposes of enhancing team effectiveness. Act as the escalation point for business and technical issues, ensuring that potential problem areas or trends are further escalated to the Head of Lending, as appropriate, along with recommended solutions. Work with Business development managers to ensure 360 feedback is provided on performance and attainment of targets monthly for Evolution and brokers. Qualifications (minimum): Minimum 2 years' experience in a departmental management role within the financial services industry, preferably in second charge mortgage lending. Excellent leadership and people management skills, with the ability to motivate and inspire teams. Proficiency in data analysis and reporting, with experience using analytics tools. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. A good understanding of FCA regulation , Mcob /consumer duty. CEMAP is desirable. Here's what you'll get back: • Up to 25 days' annual leave + Bank Holidays• Your birthday off, every year!• A healthcare cash plan• A contributory pensions scheme, matched up to 5%• Long Service Awards• Cycle to work scheme• Life AssuranceWe are committed to encouraging equality, diversity and inclusion and aim to create a working environment where every employee is respected.We will provide fairness, and respect to all our prospective employees, and all hiring decisions are based on merit.We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately disadvantage protected groups, and which are not justified by the demands of the role.Everyone is welcome at Evolution Money! We are proud in creating an inclusive and diverse culture in our Evo Team community. We want to ensure that you feel comfortable and can give your best throughout the recruitment process. We encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require. Please get in touch with us at any stage of recruitment to discuss it.If you need any support with completing this application, please contact us and we will be happy to assist. As a part of the Disability Confident Scheme, we offer interview to anyone with disability who meets the minimum criteria for the role.REF-
Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on naval fleets across our allied navies around the globe. As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed. We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, expendables, signature management, and naval power systems. Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide! Flexible Working At Ultra Maritime, we understand that your personal life is just as important as your professional one. That's why we support and promote flexible working arrangements where possible. Whether you prefer a hybrid model, working remotely, or the structure of being on-site, we will support you as best as we can. Embrace the freedom to shape your work hours according to your needs, whether it's part-time, compressed hours, or a unique arrangement that suits your lifestyle. Loudwater, Greenford, and Weymouth exclusively offer a 9-day fortnight working pattern, offering extended weekends every other week, granting you more time to pursue your passions. And that's not all - we provide flexible start and finish times. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people. Job Description The Project Office Manager for Ultra Maritime will report directly into the PMO Director. They will be responsible for the development and implementation of best practice project management tools and processes to support project execution and delivery in a consistent approach within a Life Cycle Management environment. They will act as the technical authority in Project Management and Risk Management. Ultra Maritime is a matrix organisation and as such requires the candidate to have a full understanding of a matrix structure. They must be able to demonstrate the benefits of this type of structure and how to get the best performance through good communication between the teams and create more innovative ways of working. This exciting opportunity will be supporting complex projects on current and new product development of naval sonar systems, including hull-mounted, variable depth and torpedo defence sonars as well as future sonar and platform, data & weapon systems. They will ensure all aspects of Project and Risk Management are implemented and applied in a consistent manner whilst working collaboratively with the Engineering and Project Management teams. The Project Office Manager is expected to be the definitive expert in Project and Risk Management processes as well as the tools required to manage and plan complex projects Some of the key responsibilities include: Develop and maintain project management tools, templates, and guidelines to support project execution and delivery. Implement and manage project management software and tools to streamline project workflows and improve efficiency. Define and document project management processes and methodologies in alignment with industry best practices and organizational requirements. Provide guidance and support to project teams in the use of project management tools, processes, and methodologies. Collaborate with cross-functional teams to identify process improvement opportunities and drive initiatives to enhance project delivery effectiveness. Monitor project performance metrics and KPIs to identify trends, issues, and areas for improvement. Conduct regular reviews and audits of project documentation to ensure compliance with established processes and standards. Lead training sessions and workshops to educate project teams on project management tools, processes, and best practices. Stay abreast of emerging trends and developments in project management tools, methodologies, and technologies. Risk Identification: Proactively identify and assess risks associated with project activities, including but not limited to financial, technical, operational, and regulatory risks. Risk Assessment: Evaluate the potential impact and likelihood of identified risks, utilizing quantitative and qualitative analysis techniques to prioritize risks based on their severity and urgency. Risk Mitigation Planning: Develop risk mitigation strategies and action plans in collaboration with project teams to minimize the impact of identified risks on project objectives. This may include implementing risk controls, transferring risk through insurance or contracts, or avoiding high-risk activities. Risk Monitoring and Reporting: Monitor the effectiveness of risk mitigation measures throughout the project lifecycle, regularly reviewing and updating risk registers and communicating risk status to relevant stakeholders. Prepare comprehensive risk reports for project management and executive leadership, highlighting key risks, trends, and recommended actions. Stakeholder Engagement: Collaborate with project teams, senior management, clients, and external partners to foster a risk-aware culture and promote proactive risk management practices. Facilitate risk workshops and meetings to facilitate risk identification, analysis, and decision-making. Compliance and Governance: Ensure compliance with relevant regulations, standards, and organizational policies related to risk management. Implement and maintain robust risk management frameworks and processes, driving continuous improvement and best practices across projects and departments. Qualifications & Experience: Bachelor's degree in Business Administration, Project Management, or related field. Master's degree preferred. Project Management Professional (PMP) APM certification or equivalent. Proven experience in project management, with a focus on tools, methodologies, and processes (including demonstrated experience with Primavera P6, Microsoft Project, and Cobra). Strong understanding of project management principles, frameworks, and best practices (e.g., PMBOK, Agile, Scrum, PRINCE2 practitioner). Hands-on experience with project management software and tools (e.g., Microsoft Project, JIRA, Asana). Excellent analytical and problem-solving skills, with the ability to identify process improvement opportunities and drive initiatives. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and be able to influence stakeholders at all levels. Strong leadership and mentoring abilities, with a passion for driving change and continuous improvement. Proven experience in Project Risk Management, preferably within the defence sector, with a full understanding of and demonstrated experience of conducting QRSAs on projects. Proficiency in Risk Management software Benefits on offer: Flexible working hours 1pm finish on a Friday Optional 9 day fortnight Hybrid working for certain job roles. Casual dress 25 days holiday Christmas shut down. Option to buy or sell holiday. Option to purchase private health care, dental, critical illness etc via salary sacrifice. Reward hub - discounts at over 200 online stores 4 x annual salary life cover Pension starting at 5% Employer / 4% Employee. You can select your employee contribution level from 4% to 70% (providing this sacrifice does not cause your salary to drop below the National Minimum Wage/ National Living Wage). Annual bonus Relocation Support Attracting high-level talent and people that can add value and expertise, is vital to our success. Attracting and retaining brilliant people is imperative so that's why we search across the UK for talent. We offer financial support to candidates that are considering relocating; this is considered on a case-by-case basis per role and subject to HMRC guidelines. Nationality Requirements Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers. Diverse & Inclusive Employer Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self. We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers. We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates.
May 18, 2024
Full time
Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on naval fleets across our allied navies around the globe. As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed. We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, expendables, signature management, and naval power systems. Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide! Flexible Working At Ultra Maritime, we understand that your personal life is just as important as your professional one. That's why we support and promote flexible working arrangements where possible. Whether you prefer a hybrid model, working remotely, or the structure of being on-site, we will support you as best as we can. Embrace the freedom to shape your work hours according to your needs, whether it's part-time, compressed hours, or a unique arrangement that suits your lifestyle. Loudwater, Greenford, and Weymouth exclusively offer a 9-day fortnight working pattern, offering extended weekends every other week, granting you more time to pursue your passions. And that's not all - we provide flexible start and finish times. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people. Job Description The Project Office Manager for Ultra Maritime will report directly into the PMO Director. They will be responsible for the development and implementation of best practice project management tools and processes to support project execution and delivery in a consistent approach within a Life Cycle Management environment. They will act as the technical authority in Project Management and Risk Management. Ultra Maritime is a matrix organisation and as such requires the candidate to have a full understanding of a matrix structure. They must be able to demonstrate the benefits of this type of structure and how to get the best performance through good communication between the teams and create more innovative ways of working. This exciting opportunity will be supporting complex projects on current and new product development of naval sonar systems, including hull-mounted, variable depth and torpedo defence sonars as well as future sonar and platform, data & weapon systems. They will ensure all aspects of Project and Risk Management are implemented and applied in a consistent manner whilst working collaboratively with the Engineering and Project Management teams. The Project Office Manager is expected to be the definitive expert in Project and Risk Management processes as well as the tools required to manage and plan complex projects Some of the key responsibilities include: Develop and maintain project management tools, templates, and guidelines to support project execution and delivery. Implement and manage project management software and tools to streamline project workflows and improve efficiency. Define and document project management processes and methodologies in alignment with industry best practices and organizational requirements. Provide guidance and support to project teams in the use of project management tools, processes, and methodologies. Collaborate with cross-functional teams to identify process improvement opportunities and drive initiatives to enhance project delivery effectiveness. Monitor project performance metrics and KPIs to identify trends, issues, and areas for improvement. Conduct regular reviews and audits of project documentation to ensure compliance with established processes and standards. Lead training sessions and workshops to educate project teams on project management tools, processes, and best practices. Stay abreast of emerging trends and developments in project management tools, methodologies, and technologies. Risk Identification: Proactively identify and assess risks associated with project activities, including but not limited to financial, technical, operational, and regulatory risks. Risk Assessment: Evaluate the potential impact and likelihood of identified risks, utilizing quantitative and qualitative analysis techniques to prioritize risks based on their severity and urgency. Risk Mitigation Planning: Develop risk mitigation strategies and action plans in collaboration with project teams to minimize the impact of identified risks on project objectives. This may include implementing risk controls, transferring risk through insurance or contracts, or avoiding high-risk activities. Risk Monitoring and Reporting: Monitor the effectiveness of risk mitigation measures throughout the project lifecycle, regularly reviewing and updating risk registers and communicating risk status to relevant stakeholders. Prepare comprehensive risk reports for project management and executive leadership, highlighting key risks, trends, and recommended actions. Stakeholder Engagement: Collaborate with project teams, senior management, clients, and external partners to foster a risk-aware culture and promote proactive risk management practices. Facilitate risk workshops and meetings to facilitate risk identification, analysis, and decision-making. Compliance and Governance: Ensure compliance with relevant regulations, standards, and organizational policies related to risk management. Implement and maintain robust risk management frameworks and processes, driving continuous improvement and best practices across projects and departments. Qualifications & Experience: Bachelor's degree in Business Administration, Project Management, or related field. Master's degree preferred. Project Management Professional (PMP) APM certification or equivalent. Proven experience in project management, with a focus on tools, methodologies, and processes (including demonstrated experience with Primavera P6, Microsoft Project, and Cobra). Strong understanding of project management principles, frameworks, and best practices (e.g., PMBOK, Agile, Scrum, PRINCE2 practitioner). Hands-on experience with project management software and tools (e.g., Microsoft Project, JIRA, Asana). Excellent analytical and problem-solving skills, with the ability to identify process improvement opportunities and drive initiatives. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and be able to influence stakeholders at all levels. Strong leadership and mentoring abilities, with a passion for driving change and continuous improvement. Proven experience in Project Risk Management, preferably within the defence sector, with a full understanding of and demonstrated experience of conducting QRSAs on projects. Proficiency in Risk Management software Benefits on offer: Flexible working hours 1pm finish on a Friday Optional 9 day fortnight Hybrid working for certain job roles. Casual dress 25 days holiday Christmas shut down. Option to buy or sell holiday. Option to purchase private health care, dental, critical illness etc via salary sacrifice. Reward hub - discounts at over 200 online stores 4 x annual salary life cover Pension starting at 5% Employer / 4% Employee. You can select your employee contribution level from 4% to 70% (providing this sacrifice does not cause your salary to drop below the National Minimum Wage/ National Living Wage). Annual bonus Relocation Support Attracting high-level talent and people that can add value and expertise, is vital to our success. Attracting and retaining brilliant people is imperative so that's why we search across the UK for talent. We offer financial support to candidates that are considering relocating; this is considered on a case-by-case basis per role and subject to HMRC guidelines. Nationality Requirements Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers. Diverse & Inclusive Employer Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self. We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers. We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates.
AWE is currently recruiting for a Labs Functional Service Capability Specialist in support of the Materials and Analytical Science (MAS) function. Location: Reading Salary: £33,770 - £50,650 (dependant on suitability and level of experience) Closing Date : 30th May 2024 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site AWE plays a crucial role in nuclear defence, providing the warheads for the UK's nuclear deterrent. What we do is unique and so are the people who work here. You will work as part of the Labs Functional Services Operations Team to support the Operations Manager in delivering a flexible, varied and robust service maintaining cost effective operations to the Operations Management Team across both Aldermaston and Burghfield sites. You will manage and support the Labs Functional Services Operational Accountability Board Meeting, by ensuring the meeting slides you are accountable for have been populated prior to the meeting by the various sub functions and planners. Ensuring that any records taken during meetings are addressed and content agreed. Respond to and prioritise day to day facility operation demands maintaining facilities in a safe condition whilst maximising its availability for use, work to develop metrics around utilisation with Ops teams. Ensure that all proposed changes to the PLOW are captured for each area, and that all activities are recorded and deconflicted. Update and attend the Labs Functional Services Operations Accountability Board Meeting (Tier 2), this includes acting as Chairperson for the meeting as required. Maintenance of the Labs Functional Services supporting secondary role list. Attend the Labs Team Check in Meetings, by members of Operations Team on a regular basis so that any identified issues or information can be shared. Any identified immediate action(s) are to be escalated via the Operations Team. Organise and manage Laboratory Equipment Inventory lists. Ensure all risk control measures have been considered and are suitable and sufficient for any given task. Take an active role in implementing company policy including review, learn and improve activities. Implement corrective or preventative actions when issues arise. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Carry out other tasks as directed by the Labs Functional Services Operations Team Group, Task and Line managers. To be successful in this role you will have: Good interpersonal skills, with the ability to work as part of a team Able to readily adapt and respond quickly to challenging situations and the changing needs of others Ability to self-motivate and inspire confidence and commitment Maintain a high degree of effectiveness in a multitask role, managing priorities and delivering to challenging timescales Working within a technical/scientific environment providing a customer service Experience of data management and analysis Knowledge of the Health and Safety at Work Act 1974 regulation Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
May 18, 2024
Full time
AWE is currently recruiting for a Labs Functional Service Capability Specialist in support of the Materials and Analytical Science (MAS) function. Location: Reading Salary: £33,770 - £50,650 (dependant on suitability and level of experience) Closing Date : 30th May 2024 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site AWE plays a crucial role in nuclear defence, providing the warheads for the UK's nuclear deterrent. What we do is unique and so are the people who work here. You will work as part of the Labs Functional Services Operations Team to support the Operations Manager in delivering a flexible, varied and robust service maintaining cost effective operations to the Operations Management Team across both Aldermaston and Burghfield sites. You will manage and support the Labs Functional Services Operational Accountability Board Meeting, by ensuring the meeting slides you are accountable for have been populated prior to the meeting by the various sub functions and planners. Ensuring that any records taken during meetings are addressed and content agreed. Respond to and prioritise day to day facility operation demands maintaining facilities in a safe condition whilst maximising its availability for use, work to develop metrics around utilisation with Ops teams. Ensure that all proposed changes to the PLOW are captured for each area, and that all activities are recorded and deconflicted. Update and attend the Labs Functional Services Operations Accountability Board Meeting (Tier 2), this includes acting as Chairperson for the meeting as required. Maintenance of the Labs Functional Services supporting secondary role list. Attend the Labs Team Check in Meetings, by members of Operations Team on a regular basis so that any identified issues or information can be shared. Any identified immediate action(s) are to be escalated via the Operations Team. Organise and manage Laboratory Equipment Inventory lists. Ensure all risk control measures have been considered and are suitable and sufficient for any given task. Take an active role in implementing company policy including review, learn and improve activities. Implement corrective or preventative actions when issues arise. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Carry out other tasks as directed by the Labs Functional Services Operations Team Group, Task and Line managers. To be successful in this role you will have: Good interpersonal skills, with the ability to work as part of a team Able to readily adapt and respond quickly to challenging situations and the changing needs of others Ability to self-motivate and inspire confidence and commitment Maintain a high degree of effectiveness in a multitask role, managing priorities and delivering to challenging timescales Working within a technical/scientific environment providing a customer service Experience of data management and analysis Knowledge of the Health and Safety at Work Act 1974 regulation Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Location: Waltham Cross, Herts Working Hours: 45 hours per week which includes a 30-minute unpaid daily break. Monday to Friday, with one Sunday in 6. Various shifts available - departmental coverage 6.00am to 6.00pm. Salary: £33,000 per annum Are you looking to join a growing family business? Do you want to work within a friendly, positive, forward-thinking company? If the answer is YES to the above, then look no further! Reynolds Catering Supplies is one of the leading fresh fruit & vegetable suppliers to the foodservice industry and the only remaining national family-run greengrocer in the UK.Established in 1945, Reynolds Catering Supplies provides more than 3,000 different types of fresh produce and chilled foods, from around the world to businesses across the UK.The Supply Chain Planner is a pivotal role within the business, supporting the Head of Supply Chain with the day-to-day management of materials in line with the companies' requirements to ensure optimum levels of availability. Accountabilities: Adhere to the overall planning and forecasting strategy. To manage and maintain stocks of materials: Raising purchase orders, taking into consideration the ongoing forecast, lead times, shelf life and minimum order quantities. Ensure all materials are sourced through an approved supply chain. Challenge and analyse demand changes through the system and liaise with relevant stakeholders to minimise impact on stock control. Provide long and short-term reports to identify at risk materials and link to specific SKUs. Manage changes to plan and the impact to materials and packaging. Consider waste and shelf-life extensions as well as customer lead-times to ensure availability and minimise waste. Proactively escalate issues and concerns up through the approved procedure. Ensure the business has a clear understanding of what is due and when. Collaborate with Procurement, Sales, Operations, Logistics and Quality teams. Communicate with suppliers to ensure delivery requirements are met. Assist suppliers with booking procedures and compliance. Participate in daily internal communication. To be successful in your application for the role, you will need to be able to demonstrate the following skills & experience. Previous work experience in supply chain environment, preferably in a FMCG environment. A high-level understanding of Microsoft Office, in particular Word, Excel and PowerPoint. Ability to present key data effectively and in a readily understandable manner. Critical thinker and problem-solving skills. Good time-management skills. Great interpersonal and communication skills. Ability to multitask whilst maintaining excellent attention to detail. Good Working with processes, SOP's, KPI's. Negotiating skills. Good level of numerical accuracy and reporting skills. Benefits: Annual pay reviews 28 days inclusive of Bank Holidays. Holidays increase with service to 33 days. Retail Discount membership. Health Care Cash Plan membership. Enrolment into Pension Scheme Free onsite parking We look forward to hearing from you! Reynolds Catering is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Are you organised, detail-oriented, and enjoy problem-solving? We are looking for a skilled Supply Chain Planner to join our team. If you are passionate about supply chain management and want to make a positive impact on our organisation, apply now! You may also have experience in the following: Supply Chain Manager, Procurement Manager, Supply Chain Director, Purchasing Manager, Supply Chain Manager, Supply Chain Coordinator, Buyer, FMGC Supply, Transport Coordinator, Food Supply, Supply planner etc REF-
May 18, 2024
Full time
Location: Waltham Cross, Herts Working Hours: 45 hours per week which includes a 30-minute unpaid daily break. Monday to Friday, with one Sunday in 6. Various shifts available - departmental coverage 6.00am to 6.00pm. Salary: £33,000 per annum Are you looking to join a growing family business? Do you want to work within a friendly, positive, forward-thinking company? If the answer is YES to the above, then look no further! Reynolds Catering Supplies is one of the leading fresh fruit & vegetable suppliers to the foodservice industry and the only remaining national family-run greengrocer in the UK.Established in 1945, Reynolds Catering Supplies provides more than 3,000 different types of fresh produce and chilled foods, from around the world to businesses across the UK.The Supply Chain Planner is a pivotal role within the business, supporting the Head of Supply Chain with the day-to-day management of materials in line with the companies' requirements to ensure optimum levels of availability. Accountabilities: Adhere to the overall planning and forecasting strategy. To manage and maintain stocks of materials: Raising purchase orders, taking into consideration the ongoing forecast, lead times, shelf life and minimum order quantities. Ensure all materials are sourced through an approved supply chain. Challenge and analyse demand changes through the system and liaise with relevant stakeholders to minimise impact on stock control. Provide long and short-term reports to identify at risk materials and link to specific SKUs. Manage changes to plan and the impact to materials and packaging. Consider waste and shelf-life extensions as well as customer lead-times to ensure availability and minimise waste. Proactively escalate issues and concerns up through the approved procedure. Ensure the business has a clear understanding of what is due and when. Collaborate with Procurement, Sales, Operations, Logistics and Quality teams. Communicate with suppliers to ensure delivery requirements are met. Assist suppliers with booking procedures and compliance. Participate in daily internal communication. To be successful in your application for the role, you will need to be able to demonstrate the following skills & experience. Previous work experience in supply chain environment, preferably in a FMCG environment. A high-level understanding of Microsoft Office, in particular Word, Excel and PowerPoint. Ability to present key data effectively and in a readily understandable manner. Critical thinker and problem-solving skills. Good time-management skills. Great interpersonal and communication skills. Ability to multitask whilst maintaining excellent attention to detail. Good Working with processes, SOP's, KPI's. Negotiating skills. Good level of numerical accuracy and reporting skills. Benefits: Annual pay reviews 28 days inclusive of Bank Holidays. Holidays increase with service to 33 days. Retail Discount membership. Health Care Cash Plan membership. Enrolment into Pension Scheme Free onsite parking We look forward to hearing from you! Reynolds Catering is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Are you organised, detail-oriented, and enjoy problem-solving? We are looking for a skilled Supply Chain Planner to join our team. If you are passionate about supply chain management and want to make a positive impact on our organisation, apply now! You may also have experience in the following: Supply Chain Manager, Procurement Manager, Supply Chain Director, Purchasing Manager, Supply Chain Manager, Supply Chain Coordinator, Buyer, FMGC Supply, Transport Coordinator, Food Supply, Supply planner etc REF-
Information Officer Hackney £21/hr Full time: 36/hr a week Start date: ASAP AKTON Recruitment is working closely with the local authorities and we are looking for a Information Officer to join the Children & Young People's Services in the Hackney area. Purpose of the job The First Access & Screening Team (FAST) operates as a single 'front door' for Children & Young People's Services. Through integrated social work professional expertise and multi-agency intelligence the service is able to rapidly assess risk and need to ensure that children and young people are rapidly signposted to the right help at the right time. The service is led by a team of Screening & Referral Managers responsible for providing an effective safeguarding response to professionals and members of the public who are concerned about a child's welfare and/or requesting services to meet identified needs. The service is co-located with a range of agencies and works closely with professionals delivering services for children across the council. The post holder, under the supervision of the Senior Information Officer, will load contact data and through robust scrutiny and analysis of information held on a range of IT systems provide timely and proportionate information for managers, external forums and partner agencies. The post plays a key role in supporting the efficient running of the service and in contributing to the overall effectiveness of referral and support mechanisms for services to children in Hackney. The post holder will be a motivated and enthusiastic individual with a keen eye for detail and a strong capacity to work in a pressurized and busy environment to achieve deadlines. Main duties and responsibility: 1. To create accurate records of 'contacts' to the service in respect of children and young people in need of help or protection by loading time sensitive data in an efficient manner.2. To undertake thorough database checks on children and families in response to local authority information requests ensuring that these are completed in a timely and professional manner. 3. To support the service by screening duty calls from the public and professionals and accurately recording safeguarding concerns.4. To provide clear, concise and accurate reports detailing proportionate and relevant information held about children and families on request. 5. To support the development and maintenance of operating procedures covering all elements of data input; data cleansing and other controls to ensure the accuracy and completeness of data. Knowledge, Skills & Abilities Keyboard skills and an aptitude for entering data quickly and accurately whilst maintaining a high level of alertness to the quality and meaning of the information being processed. Experience of maintaining and developing management information systems. Confident use of the Microsoft Office and Google toolset and the Internet and broad confidence in a range of software applications including email, web browsers etc. To be computer literate and in possession of the skills necessary to work with information management and recording systems. Excellent oral and written communication skills, including the ability to relate confidently and effectively with partners, members of the public and colleagues. Capacity to prioritise tasks, manage own workload and be accountable for records and contacts with and relating to children and families. Ability to summarise, analyse and evaluate complex information Ability to work as part of a team, establish and maintain effective communication and good working relationships.
May 18, 2024
Full time
Information Officer Hackney £21/hr Full time: 36/hr a week Start date: ASAP AKTON Recruitment is working closely with the local authorities and we are looking for a Information Officer to join the Children & Young People's Services in the Hackney area. Purpose of the job The First Access & Screening Team (FAST) operates as a single 'front door' for Children & Young People's Services. Through integrated social work professional expertise and multi-agency intelligence the service is able to rapidly assess risk and need to ensure that children and young people are rapidly signposted to the right help at the right time. The service is led by a team of Screening & Referral Managers responsible for providing an effective safeguarding response to professionals and members of the public who are concerned about a child's welfare and/or requesting services to meet identified needs. The service is co-located with a range of agencies and works closely with professionals delivering services for children across the council. The post holder, under the supervision of the Senior Information Officer, will load contact data and through robust scrutiny and analysis of information held on a range of IT systems provide timely and proportionate information for managers, external forums and partner agencies. The post plays a key role in supporting the efficient running of the service and in contributing to the overall effectiveness of referral and support mechanisms for services to children in Hackney. The post holder will be a motivated and enthusiastic individual with a keen eye for detail and a strong capacity to work in a pressurized and busy environment to achieve deadlines. Main duties and responsibility: 1. To create accurate records of 'contacts' to the service in respect of children and young people in need of help or protection by loading time sensitive data in an efficient manner.2. To undertake thorough database checks on children and families in response to local authority information requests ensuring that these are completed in a timely and professional manner. 3. To support the service by screening duty calls from the public and professionals and accurately recording safeguarding concerns.4. To provide clear, concise and accurate reports detailing proportionate and relevant information held about children and families on request. 5. To support the development and maintenance of operating procedures covering all elements of data input; data cleansing and other controls to ensure the accuracy and completeness of data. Knowledge, Skills & Abilities Keyboard skills and an aptitude for entering data quickly and accurately whilst maintaining a high level of alertness to the quality and meaning of the information being processed. Experience of maintaining and developing management information systems. Confident use of the Microsoft Office and Google toolset and the Internet and broad confidence in a range of software applications including email, web browsers etc. To be computer literate and in possession of the skills necessary to work with information management and recording systems. Excellent oral and written communication skills, including the ability to relate confidently and effectively with partners, members of the public and colleagues. Capacity to prioritise tasks, manage own workload and be accountable for records and contacts with and relating to children and families. Ability to summarise, analyse and evaluate complex information Ability to work as part of a team, establish and maintain effective communication and good working relationships.
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement , we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. DLG's growth is supported by our Risk function. F rom Upstream Risk, Regulatory Advice and Compliance Management Information to Privacy and Data Protection, our Risk and Compliance teams keep us one step ahead, always. With links to every part of the business, and the responsibility for keeping people safe and compliant with all regulatory, claims, and underwriting controls, we've got opportunities to develop your skills no matter your specialisation. The role: You will support the Head of Business Risk through providing effective Group oversight of operational risk and internal control management, including risk reporting. Working within the Business Risk team alongside other Business Risk Managers, you'll provide oversight of operational risk and monitor our DLG risk profile - while staying on top of developments and changes as they happen (both internally and externally!) What else you'll be doing: Risk Management Provide oversight of Operational Risk, through review and challenge of business area risk profiles, Key Risk Indicators, management actions and responses to Events. Ensuring findings, risk impacts and recommendations are agreed with relevant stakeholders and delivered appropriately. Feed into the assessment and monitoring of the Group's overarching Risk Profile, against Risk Appetite, taking into consideration internal and external developments and trends. Help to mature Risk Appetite application, through rationalising and enhancing directorate risk and control assessment activities, including KPI/KRI/KCI usage, through appropriate and consistent methodologies, models, and systems. Identify risk management digitisation/automation opportunities; to streamline and focus on value. Work collaboratively with 1LOD management and ensure that, where risks are outside appetite, action plans are in place to enable a return to appetite within suitable timescales and are adequately monitored through effective governance structures. Help to identify areas that may require formal Risk Assurance and feed suggestions into the Head of Business Risk for consideration. Promote a risk-aware/risk-positive culture across the Group and personally demonstrate the required culture and behaviours. Support the effective implementation of a quarterly RCSA process, including the transition from the current annual IRCA process, and the ongoing maintenance and coordination of the process thereafter. Support the development, refresh or adaption of Risk policies, minimum standards, guidelines, templates and Risk management tools, associated with Operational Risk, as requested by the Head of Business Risk. Actively participate in Group Governance activities, ensuring they are fit for purpose, proportionate to the level of risk, and support making sound/balanced risk decisions. Maintain effective working relationship across all three lines of defence, including within the Risk and Compliance function itself, to remove unnecessary silos and enhance read across opportunities. Risk Reporting Provide input to effective Executive and Board risk reporting. Including, but not limited to the CRO Report, ORSA, Annual Report & Account submissions etc, as requested by the Head of Business Risk. Provide input into the activity to refresh the Group assessment of Emerging and Top risks, including the facilitation of discussion across the wider business. Support the effective running of the Operational Risk Committee (ORC) and the Risk Management Committee (RMC), including meeting schedules, forward planning, agenda setting, delivery of strong papers that address key areas of risk and enable good levels of debate from members. Regular contribution to papers and commentary at governance for a, to help ensure the operational risk profile is clearly reported, aligned with the business and understood at relevant levels. What you'll need: Awareness of the balance between risk, control and growth Curiosity and passion for generating new ideas Strong stakeholder engagement skills Experience of conducting thematic risk assurance assessments Strong report writing skills and an ability to present complex subjects simply Financial Services experience preferable Hours: 35 hours (Monday - Friday) Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!) Eligibility for annual performance bonus of up to 10% Generous holidays, starting at 25 days and going up to 28 days per year. Plus, the option of buying or selling upto 5 days each year! 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Buy-as-you-earn share scheme Employee discounts and cashback Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
May 18, 2024
Full time
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement , we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. DLG's growth is supported by our Risk function. F rom Upstream Risk, Regulatory Advice and Compliance Management Information to Privacy and Data Protection, our Risk and Compliance teams keep us one step ahead, always. With links to every part of the business, and the responsibility for keeping people safe and compliant with all regulatory, claims, and underwriting controls, we've got opportunities to develop your skills no matter your specialisation. The role: You will support the Head of Business Risk through providing effective Group oversight of operational risk and internal control management, including risk reporting. Working within the Business Risk team alongside other Business Risk Managers, you'll provide oversight of operational risk and monitor our DLG risk profile - while staying on top of developments and changes as they happen (both internally and externally!) What else you'll be doing: Risk Management Provide oversight of Operational Risk, through review and challenge of business area risk profiles, Key Risk Indicators, management actions and responses to Events. Ensuring findings, risk impacts and recommendations are agreed with relevant stakeholders and delivered appropriately. Feed into the assessment and monitoring of the Group's overarching Risk Profile, against Risk Appetite, taking into consideration internal and external developments and trends. Help to mature Risk Appetite application, through rationalising and enhancing directorate risk and control assessment activities, including KPI/KRI/KCI usage, through appropriate and consistent methodologies, models, and systems. Identify risk management digitisation/automation opportunities; to streamline and focus on value. Work collaboratively with 1LOD management and ensure that, where risks are outside appetite, action plans are in place to enable a return to appetite within suitable timescales and are adequately monitored through effective governance structures. Help to identify areas that may require formal Risk Assurance and feed suggestions into the Head of Business Risk for consideration. Promote a risk-aware/risk-positive culture across the Group and personally demonstrate the required culture and behaviours. Support the effective implementation of a quarterly RCSA process, including the transition from the current annual IRCA process, and the ongoing maintenance and coordination of the process thereafter. Support the development, refresh or adaption of Risk policies, minimum standards, guidelines, templates and Risk management tools, associated with Operational Risk, as requested by the Head of Business Risk. Actively participate in Group Governance activities, ensuring they are fit for purpose, proportionate to the level of risk, and support making sound/balanced risk decisions. Maintain effective working relationship across all three lines of defence, including within the Risk and Compliance function itself, to remove unnecessary silos and enhance read across opportunities. Risk Reporting Provide input to effective Executive and Board risk reporting. Including, but not limited to the CRO Report, ORSA, Annual Report & Account submissions etc, as requested by the Head of Business Risk. Provide input into the activity to refresh the Group assessment of Emerging and Top risks, including the facilitation of discussion across the wider business. Support the effective running of the Operational Risk Committee (ORC) and the Risk Management Committee (RMC), including meeting schedules, forward planning, agenda setting, delivery of strong papers that address key areas of risk and enable good levels of debate from members. Regular contribution to papers and commentary at governance for a, to help ensure the operational risk profile is clearly reported, aligned with the business and understood at relevant levels. What you'll need: Awareness of the balance between risk, control and growth Curiosity and passion for generating new ideas Strong stakeholder engagement skills Experience of conducting thematic risk assurance assessments Strong report writing skills and an ability to present complex subjects simply Financial Services experience preferable Hours: 35 hours (Monday - Friday) Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!) Eligibility for annual performance bonus of up to 10% Generous holidays, starting at 25 days and going up to 28 days per year. Plus, the option of buying or selling upto 5 days each year! 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Buy-as-you-earn share scheme Employee discounts and cashback Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Technology Risk Assurance (TRA) team sits right at the heart of the Audit practice. We leverage our deep technical expertise to evaluate the risks associated with the use of technology for businesses in a number of sectors - from Consumer Markets, Retail, Technology Media & Telecoms, Natural Resources, Energy & Shipping and Financial Services. We use data analytics procedures to look for trends, anomalies and also understand IT and business processes whilst identifying the risks. It's exciting and interesting work that can include evaluating risks around emerging technologies such as Blockchain, Artificial Intelligence (AI), Robotics Process Automation (RPA) as well as cyber related risks. As part of our TRA team, you'll receive all the support you need to reach your potential and build your technical skills. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Identify and evaluate the design and operating effectiveness of client controls for managing risks around information security, change management, computer operations, and system design and development CISA qualified (Essential), and a professional qualification in finance such as ACA, ACCA or CIMA (desirable) Experience of IT general controls and application control reviews in support of external audit engagements which includes understanding the implications of control deficiencies and approaches to test risk materialisation Experience of supporting external audits companies in a wide range of sectors, including but not limited to - retail, manufacturing, gaming, financial services, technology, public or professional services. Possess strengths that are aligned to the development of TRA, including, but not limited to: collaboration, innovation, communication, decision making, and analytical skills. An interest in technological innovations relevant to audit, and a willingness to learn and adapt skills to become a part of one of BDO's fastest growing teams. Auditing ERP packages such SAP, Oracle & Dynamics AX. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 18, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Technology Risk Assurance (TRA) team sits right at the heart of the Audit practice. We leverage our deep technical expertise to evaluate the risks associated with the use of technology for businesses in a number of sectors - from Consumer Markets, Retail, Technology Media & Telecoms, Natural Resources, Energy & Shipping and Financial Services. We use data analytics procedures to look for trends, anomalies and also understand IT and business processes whilst identifying the risks. It's exciting and interesting work that can include evaluating risks around emerging technologies such as Blockchain, Artificial Intelligence (AI), Robotics Process Automation (RPA) as well as cyber related risks. As part of our TRA team, you'll receive all the support you need to reach your potential and build your technical skills. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Identify and evaluate the design and operating effectiveness of client controls for managing risks around information security, change management, computer operations, and system design and development CISA qualified (Essential), and a professional qualification in finance such as ACA, ACCA or CIMA (desirable) Experience of IT general controls and application control reviews in support of external audit engagements which includes understanding the implications of control deficiencies and approaches to test risk materialisation Experience of supporting external audits companies in a wide range of sectors, including but not limited to - retail, manufacturing, gaming, financial services, technology, public or professional services. Possess strengths that are aligned to the development of TRA, including, but not limited to: collaboration, innovation, communication, decision making, and analytical skills. An interest in technological innovations relevant to audit, and a willingness to learn and adapt skills to become a part of one of BDO's fastest growing teams. Auditing ERP packages such SAP, Oracle & Dynamics AX. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
After a period of growth, Acorn are currently looking for a talented Customer Collections Manager to join their team. The Collections team are responsible for collecting customer payments, administering payment systems and helping our customers that are not able to meet the financial obligations of their agreements with us. We always put customer needs first, balancing this with the business requirements, as well as recognising any vulnerabilities. The Collections team are part of the wider Finance Operations department and collaborate closely with teams such as Customer Services and Compliance to provide an excellent service to our customers whilst ensuring that we operate in accordance with our regulated environment. Role: Customer Collections Manager Location: Liverpool City Centre Hours: Monday to Friday, 9am to 5:30pm Salary : up to £40,000 DOE What we're looking for: Day-to-day management of the Specialist Payments, Credit Control Admin, Legacy Systems and Carrot FinOps team leaders driving good customer outcomes and continual improvement within the team, keeping our processes and policies up to date and in step with any changes Develop and coach colleagues to deliver good customer outcomes in line with Consumer Duty; keeping up to speed with regulatory developments and requirements and rolling these out to the team and via our policies / procedures Analyse and act on team statistical data outputs; identifying trends and opportunities Produce accurate, meaningful and timely KPI / Management information and dashboards to demonstrate the performance of the team and identify potential areas of risk or improvement Reporting for inbound calls, outbound calls and administrative tasks as required by our policies Develop and maintain a full understanding of the Company's compliance requirements (including the Financial Conduct Authority's Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements Work to reduce our customer debt exposure by handling missed payments and final balances Complaint handling and resolution in accordance with company policies and SLAs. Production of accurate and timely information required to fulfil FCA and other regulatory requirements. Supporting and implementing consistent changes and improvement to strategy and processes in line with business requirements What we're looking for: Passionate about customers and understands the role collections strategies and policies play in good customer outcomes Proactive attitude to change management and process improvement Agile approach to process change and improvement, taking on projects to make efficiencies Understands and embraces the regulated environment within which we operate; keeps abreast of changes in regulation and can articulate them to all levels within the business Demonstrable experience of managing high performing teams and leading within a senior role, preferably within an FCA regulated environment Good team player, flexible and able to work on own initiative Strong interpersonal skills, able to establish effective working relationships at all levels and communicates effectively and sensitively with customers Comfortable identifying and raising issues, particularly where driving good outcomes for customers are concerned. Sees issues though to resolution and takes ownership of actions Appreciates the importance of accuracy and attention to detail Ability to multitask and work with competing deadlines and priorities Comfortable and competent with MS Office and Collections systems Enjoys coaching and mentoring to ensure a best in class service provision to customers About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
May 18, 2024
Full time
After a period of growth, Acorn are currently looking for a talented Customer Collections Manager to join their team. The Collections team are responsible for collecting customer payments, administering payment systems and helping our customers that are not able to meet the financial obligations of their agreements with us. We always put customer needs first, balancing this with the business requirements, as well as recognising any vulnerabilities. The Collections team are part of the wider Finance Operations department and collaborate closely with teams such as Customer Services and Compliance to provide an excellent service to our customers whilst ensuring that we operate in accordance with our regulated environment. Role: Customer Collections Manager Location: Liverpool City Centre Hours: Monday to Friday, 9am to 5:30pm Salary : up to £40,000 DOE What we're looking for: Day-to-day management of the Specialist Payments, Credit Control Admin, Legacy Systems and Carrot FinOps team leaders driving good customer outcomes and continual improvement within the team, keeping our processes and policies up to date and in step with any changes Develop and coach colleagues to deliver good customer outcomes in line with Consumer Duty; keeping up to speed with regulatory developments and requirements and rolling these out to the team and via our policies / procedures Analyse and act on team statistical data outputs; identifying trends and opportunities Produce accurate, meaningful and timely KPI / Management information and dashboards to demonstrate the performance of the team and identify potential areas of risk or improvement Reporting for inbound calls, outbound calls and administrative tasks as required by our policies Develop and maintain a full understanding of the Company's compliance requirements (including the Financial Conduct Authority's Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements Work to reduce our customer debt exposure by handling missed payments and final balances Complaint handling and resolution in accordance with company policies and SLAs. Production of accurate and timely information required to fulfil FCA and other regulatory requirements. Supporting and implementing consistent changes and improvement to strategy and processes in line with business requirements What we're looking for: Passionate about customers and understands the role collections strategies and policies play in good customer outcomes Proactive attitude to change management and process improvement Agile approach to process change and improvement, taking on projects to make efficiencies Understands and embraces the regulated environment within which we operate; keeps abreast of changes in regulation and can articulate them to all levels within the business Demonstrable experience of managing high performing teams and leading within a senior role, preferably within an FCA regulated environment Good team player, flexible and able to work on own initiative Strong interpersonal skills, able to establish effective working relationships at all levels and communicates effectively and sensitively with customers Comfortable identifying and raising issues, particularly where driving good outcomes for customers are concerned. Sees issues though to resolution and takes ownership of actions Appreciates the importance of accuracy and attention to detail Ability to multitask and work with competing deadlines and priorities Comfortable and competent with MS Office and Collections systems Enjoys coaching and mentoring to ensure a best in class service provision to customers About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
THE OPPORTUNITY: Macildowie are currently looking for an experienced Project Administrator to work for business within Leicestershire. The successful candidate will provide support to enable consistent and high quality performance of the Programme Management Office (PMO). Key focus areas to include: planning, administration and logistics, reporting, supporting risk management and benefits management for the programme. This is a permanent full time position working within a new team. THE ROLE & YOUR RESPONSIBILITIES: Upholding clear standards and providing guidance to meet the governance and reporting requirements of Building Excellence.Ensuring adherence to the Framework and compliance with the toolkit and policies and proceduresDriving performance of small projects or workstreams within larger projects as agreed with the Head of Business Change and Governance.Deputising for Programme Manager where required to drive performance of the Programme Manager's project portfolio.Supporting with programme administration and logistics requirements for governance forums and meetings.Running the monthly reporting cycle, working in collaboration with workstreams within the programme.Proactively supporting monthly programme assurance activities including regular checks on all Projects within the Programme.Data analysis activities for the Programme Management Office.The management of updates and changes to Policies and ProceduresProduction, maintenance and storage of programme documentation across the lifecycle of each project.Co-ordinating training sessions and hold onboarding/inductions for Building Excellence new joiners. Preparation of monthly packs.Reviewing and monitoring progress on actions, risks and issues collated through the reporting process to regularly provide oversight at programme level.The review of Mandate, Project Initiation Documents and Project Change requests as part of the responsibilities of the PMO.Reporting on progress and programme controls, whilst supporting and challenging the individual workstreams.Developing and managing a Group change calendar as an aggregate of Group, Functional, and Building Excellence calendars.Managing change communications and being a gatekeeper for Group memos and communications related to change projects.Support PA to Group Sales & MarketingPerform general administration tasks such as diary management, travel bookings and expenses submissions for Group Sales & Marketing Director.Provide adhoc support for Group Sales & Marketing e.g. Booking meeting rooms, hot desks.Liaising of purchase orders & invoice submissions to finance. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: In order to be considered you must have strong administration skills, have experience of using MS Office Package and strong communication skillsProject support experience is essential Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
May 18, 2024
Full time
THE OPPORTUNITY: Macildowie are currently looking for an experienced Project Administrator to work for business within Leicestershire. The successful candidate will provide support to enable consistent and high quality performance of the Programme Management Office (PMO). Key focus areas to include: planning, administration and logistics, reporting, supporting risk management and benefits management for the programme. This is a permanent full time position working within a new team. THE ROLE & YOUR RESPONSIBILITIES: Upholding clear standards and providing guidance to meet the governance and reporting requirements of Building Excellence.Ensuring adherence to the Framework and compliance with the toolkit and policies and proceduresDriving performance of small projects or workstreams within larger projects as agreed with the Head of Business Change and Governance.Deputising for Programme Manager where required to drive performance of the Programme Manager's project portfolio.Supporting with programme administration and logistics requirements for governance forums and meetings.Running the monthly reporting cycle, working in collaboration with workstreams within the programme.Proactively supporting monthly programme assurance activities including regular checks on all Projects within the Programme.Data analysis activities for the Programme Management Office.The management of updates and changes to Policies and ProceduresProduction, maintenance and storage of programme documentation across the lifecycle of each project.Co-ordinating training sessions and hold onboarding/inductions for Building Excellence new joiners. Preparation of monthly packs.Reviewing and monitoring progress on actions, risks and issues collated through the reporting process to regularly provide oversight at programme level.The review of Mandate, Project Initiation Documents and Project Change requests as part of the responsibilities of the PMO.Reporting on progress and programme controls, whilst supporting and challenging the individual workstreams.Developing and managing a Group change calendar as an aggregate of Group, Functional, and Building Excellence calendars.Managing change communications and being a gatekeeper for Group memos and communications related to change projects.Support PA to Group Sales & MarketingPerform general administration tasks such as diary management, travel bookings and expenses submissions for Group Sales & Marketing Director.Provide adhoc support for Group Sales & Marketing e.g. Booking meeting rooms, hot desks.Liaising of purchase orders & invoice submissions to finance. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: In order to be considered you must have strong administration skills, have experience of using MS Office Package and strong communication skillsProject support experience is essential Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Degree qualified, or in your final year of a construction related degree. Interest in the property industry and how we can shape its future. Great communications skills. Eager to learn. Construction project management experience preferred, but not required. Enjoy working in a team. What you'll do Assisting in the management and delivery of construction projects. Build relationships across our business and clients to ensure we deliver great service. Visit properties to carry out inspections or conduct client viewings. Ensuring the integrity of project reports. Support the Project Manager in leading a team to achieve the objectives of an individual project. Ensure the effective management and control of change, risk and actions. Planning key tasks. Data management. Procurement. How to apply To apply, please submit your resume along with a cover letter highlighting your relevant experience to: Please note that Size Group do not use recruitment agencies.
May 18, 2024
Full time
Degree qualified, or in your final year of a construction related degree. Interest in the property industry and how we can shape its future. Great communications skills. Eager to learn. Construction project management experience preferred, but not required. Enjoy working in a team. What you'll do Assisting in the management and delivery of construction projects. Build relationships across our business and clients to ensure we deliver great service. Visit properties to carry out inspections or conduct client viewings. Ensuring the integrity of project reports. Support the Project Manager in leading a team to achieve the objectives of an individual project. Ensure the effective management and control of change, risk and actions. Planning key tasks. Data management. Procurement. How to apply To apply, please submit your resume along with a cover letter highlighting your relevant experience to: Please note that Size Group do not use recruitment agencies.
Underwriting Standards Manager Do you have experience in Underwriting Governance? Do you have experience in Managing a team? If so, we would like to hear from you. This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like People Responsible for the ACT Underwriting Assistants with the Underwriting Assistant Team Leader reporting directly to you Regular 1-2-1s with the Team Leader and regular all team meetings Responsible for morale within the team and improving Employee Engagement and retention Resourcing and recruitment Governance: Management and oversight of both external and internal audits including coordination of pre audit questionnaires; file lists and audit findings Ownership of all governance documentation and change control of that documentation including UWPD; Underwriting Guide and Centralised Underwriting Governance Manual Continuous improvement of ACTs governance and controls including implementation of audit findings Ownership of peer review; identifying and implement training needs All control reporting Annual review of DUA alongside CUO and execution of endorsements to the DUA Process improvement : Continuous improvement of our internal processes in line with ACTs Target Operating Model and delegated authority agreement Responsible for tracking improvements across ACT Implementing service measures for ACT and ensuring these are met Technology and portfolio underwriting: Support the implementation of technology tools that will automate Underwriting governance, ensuring that those tools provide robust protection against underwriting authority breaches Evolve our technology tools to further strengthen Underwriting governance Use data to manage the portfolio's areas of risk and seek to improve ACT's performance on all fronts Implement and oversee a change control process to ensure that our technology and our Underwriting authority are always aligned Aon Underwriting Managers AUM undertakes underwriting and claims handling services on behalf of insurers and delivers expertise in specific product ranges or trade sectors. AUM focuses on commercial insurance products across Accident and Health, Property and Casualty, Financial Lines and Marine sectors. AUM fulfils many of the roles of an insurance company - underwrites (evaluates the risks and exposures of potential clients against the insurance covers), prices (determines the premium that is charged to insure that risk), issues policies, mid-term adjustments and renewals and on some facilities, manages the claims handling and settlement. AUM has an in-depth understanding of the diverse range of solutions that we offer and our insurance products are specially designed and unique to Aon. Skills and experience that will lead to success Broad Underwriting background, ideally in Underwriting governance Experience of managing a team at mixed levels A track record of operating successfully in a regulated environment and with a good understanding of risk management, legal and compliance issues Ideally experience of introducing new systems and new working practices into a business on time and on budget ACII qualified or equivalent Leads by example in knowledge and best practice sharing across lines of business. Demonstrate flexibility of thought to the extent that plans can be adjusted as performance dictates Strong interpersonal skills - able to communicate well across organisational levels A self-starter who is comfortable with defining and delivering outcomes in a fast-moving environment How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email Reasonabl
May 17, 2024
Full time
Underwriting Standards Manager Do you have experience in Underwriting Governance? Do you have experience in Managing a team? If so, we would like to hear from you. This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like People Responsible for the ACT Underwriting Assistants with the Underwriting Assistant Team Leader reporting directly to you Regular 1-2-1s with the Team Leader and regular all team meetings Responsible for morale within the team and improving Employee Engagement and retention Resourcing and recruitment Governance: Management and oversight of both external and internal audits including coordination of pre audit questionnaires; file lists and audit findings Ownership of all governance documentation and change control of that documentation including UWPD; Underwriting Guide and Centralised Underwriting Governance Manual Continuous improvement of ACTs governance and controls including implementation of audit findings Ownership of peer review; identifying and implement training needs All control reporting Annual review of DUA alongside CUO and execution of endorsements to the DUA Process improvement : Continuous improvement of our internal processes in line with ACTs Target Operating Model and delegated authority agreement Responsible for tracking improvements across ACT Implementing service measures for ACT and ensuring these are met Technology and portfolio underwriting: Support the implementation of technology tools that will automate Underwriting governance, ensuring that those tools provide robust protection against underwriting authority breaches Evolve our technology tools to further strengthen Underwriting governance Use data to manage the portfolio's areas of risk and seek to improve ACT's performance on all fronts Implement and oversee a change control process to ensure that our technology and our Underwriting authority are always aligned Aon Underwriting Managers AUM undertakes underwriting and claims handling services on behalf of insurers and delivers expertise in specific product ranges or trade sectors. AUM focuses on commercial insurance products across Accident and Health, Property and Casualty, Financial Lines and Marine sectors. AUM fulfils many of the roles of an insurance company - underwrites (evaluates the risks and exposures of potential clients against the insurance covers), prices (determines the premium that is charged to insure that risk), issues policies, mid-term adjustments and renewals and on some facilities, manages the claims handling and settlement. AUM has an in-depth understanding of the diverse range of solutions that we offer and our insurance products are specially designed and unique to Aon. Skills and experience that will lead to success Broad Underwriting background, ideally in Underwriting governance Experience of managing a team at mixed levels A track record of operating successfully in a regulated environment and with a good understanding of risk management, legal and compliance issues Ideally experience of introducing new systems and new working practices into a business on time and on budget ACII qualified or equivalent Leads by example in knowledge and best practice sharing across lines of business. Demonstrate flexibility of thought to the extent that plans can be adjusted as performance dictates Strong interpersonal skills - able to communicate well across organisational levels A self-starter who is comfortable with defining and delivering outcomes in a fast-moving environment How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email Reasonabl
We have been selected to build the Internal Audit & Risk team of an award-winning FTSE listed online and offline retail business. The company is set for massive growth over the next few years and the first mandate we have is to find an Internal Audit & Risk Manager, who will report to the CFO and the Audit Committee, with direct line management of a growing team too. The primary part of this role is to identify risks within the business and evaluate the adequacy of controls in place in order to minimise and mitigate those risks, whilst prioritising their importance. In this leadership role, you'll be responsible for helping the Group establish department procedures and ways of working as we build the function from scratch with you. You and your team will also be responsible for developing and delivering the audit plan by undertaking financial and operational reviews to identify risks and ensure that they are effectively managed. This role will give you the chance to help develop the function into a commercial and pragmatic team that provides independent assurance and adds real value to the business. As part of this, you will also be accountable for the production of Risk Committee (RC) and Audit Committee (AC) papers and will attend the Committee meetings. Given the level of interaction with Board level and Operational leadership, you will need to possess excellent communication skills, especially in relationship and stakeholder management. This would be an ideal and exciting opportunity for a person looking to progress further in Internal Audit into a line management position, or a Big 4/Top 10 trained Manager looking for a move into industry, as. You will need to be an audit/accountancy professional (ACA, ACCA, CIMA etc.), including some previous experience based in the UK. The role will be based in the UK Midlands, with flexibility to work from home, with some travel to the UK-wide operations (circa 25%). Hanami International Ltd are committed to protecting your Data. By submitting your information, you confirm that you have read and understood our Privacy Notice which outlines how we use information we collect about you. (Our Privacy Notice can be found at ). Feel free to visit this for more information about how we collect and process personal data.
May 17, 2024
Full time
We have been selected to build the Internal Audit & Risk team of an award-winning FTSE listed online and offline retail business. The company is set for massive growth over the next few years and the first mandate we have is to find an Internal Audit & Risk Manager, who will report to the CFO and the Audit Committee, with direct line management of a growing team too. The primary part of this role is to identify risks within the business and evaluate the adequacy of controls in place in order to minimise and mitigate those risks, whilst prioritising their importance. In this leadership role, you'll be responsible for helping the Group establish department procedures and ways of working as we build the function from scratch with you. You and your team will also be responsible for developing and delivering the audit plan by undertaking financial and operational reviews to identify risks and ensure that they are effectively managed. This role will give you the chance to help develop the function into a commercial and pragmatic team that provides independent assurance and adds real value to the business. As part of this, you will also be accountable for the production of Risk Committee (RC) and Audit Committee (AC) papers and will attend the Committee meetings. Given the level of interaction with Board level and Operational leadership, you will need to possess excellent communication skills, especially in relationship and stakeholder management. This would be an ideal and exciting opportunity for a person looking to progress further in Internal Audit into a line management position, or a Big 4/Top 10 trained Manager looking for a move into industry, as. You will need to be an audit/accountancy professional (ACA, ACCA, CIMA etc.), including some previous experience based in the UK. The role will be based in the UK Midlands, with flexibility to work from home, with some travel to the UK-wide operations (circa 25%). Hanami International Ltd are committed to protecting your Data. By submitting your information, you confirm that you have read and understood our Privacy Notice which outlines how we use information we collect about you. (Our Privacy Notice can be found at ). Feel free to visit this for more information about how we collect and process personal data.
About Our Client A leading global insurance group comprising distinct businesses covering various Insurance and Reinsurance service offerings across a well established international customer base. This is a highly compelling Insurance brand with a rich history and deep expertise operating across Lloyds, UK, European and global markets. This role presents a rare and exceptional opportunity looking for a technical and strategic CISO who has years dealing with board, risk committee, regulators and senior level business unit leaders. Someone able to provide technical InfoSec expertise across the group and build out the security function to deliver the right strategy and management of risk appetite. Job Description The Chief Information Security Officer will define the information security strategy in collaboration with the regulated entities for the UK and continental Europe and guide on cyber risk appetite. Recommend appropriate infosec investments and practices, including full support in relation to third parties data/cyber incidents and insurance services supply chain. Direct the implementation and monitoring of information security technologies, systems, standards and policies. Responsible for proactively managing all type of risks (people, processes and technology) relating to data protection (e.g. GDPR), privacy, information/cyber security, physical security, business continuity planning, crisis management and incident response, compliance and independent assurance of IT Controls. What You'll Spend Your Time Doing Define and implement enterprise security strategy and cyber risk policies and standards Co-ordinate with stakeholders to align enterprise security and risk strategies with business priorities Ensures the provision of services and capabilities for the protection of all our assets globally Oversee, manage and report any activity in relation to data protection, privacy and independent assurance of IT controls Monitor regulatory compliance and security policies to educates business unit leaders and service managers on compliance efforts Lead an experienced enterprise team that provides global coordination and oversight of business unit Information Risk Management processes and strategies Oversees development of an information security awareness program for each business unit and services group Support the implementation of operational resilience across the business Keeps abreast with evolving threats/risks, industry trends and works to implement best practices Proactively support audit and regulatory inquiries and external vendor activities. Participates in leading industry forums and consortiums (e.g. Lloyd's of London). The Successful Applicant A proven Chief Information Security officer or Information Security Executive with a track record advising and delivering effective and risk balanced information security services within a global or matrix highly regulated organisation (e.g. Financial Services, Banking, Insurance). Applicants should have experience in dealing with Board, risk committee, regulators and operational leaders in complex stakeholders environment Preferably having worked in a Shared, Group or Consultancy Services organisation. A proven track record and approach to building an effective information security function including risk management, privacy and Data Protection practices Technical expertise well versed regulatory compliance frameworks such as ISO, SOX, BASEL II, EU DPD, HIPAA, and PCI DSS Adept in strategic planning, budgeting, and allocation Bachelor's or master's degree in computer science, business, finance or related discipline What's on Offer Competitive Basic Salary Annual Bonus Flexible and Rewarding Pension up to 18% contribution 28 days annual leave + buy / sell option PMI, Flex Fund, Life Assurance Hybrid Working London, City Office.
May 17, 2024
Full time
About Our Client A leading global insurance group comprising distinct businesses covering various Insurance and Reinsurance service offerings across a well established international customer base. This is a highly compelling Insurance brand with a rich history and deep expertise operating across Lloyds, UK, European and global markets. This role presents a rare and exceptional opportunity looking for a technical and strategic CISO who has years dealing with board, risk committee, regulators and senior level business unit leaders. Someone able to provide technical InfoSec expertise across the group and build out the security function to deliver the right strategy and management of risk appetite. Job Description The Chief Information Security Officer will define the information security strategy in collaboration with the regulated entities for the UK and continental Europe and guide on cyber risk appetite. Recommend appropriate infosec investments and practices, including full support in relation to third parties data/cyber incidents and insurance services supply chain. Direct the implementation and monitoring of information security technologies, systems, standards and policies. Responsible for proactively managing all type of risks (people, processes and technology) relating to data protection (e.g. GDPR), privacy, information/cyber security, physical security, business continuity planning, crisis management and incident response, compliance and independent assurance of IT Controls. What You'll Spend Your Time Doing Define and implement enterprise security strategy and cyber risk policies and standards Co-ordinate with stakeholders to align enterprise security and risk strategies with business priorities Ensures the provision of services and capabilities for the protection of all our assets globally Oversee, manage and report any activity in relation to data protection, privacy and independent assurance of IT controls Monitor regulatory compliance and security policies to educates business unit leaders and service managers on compliance efforts Lead an experienced enterprise team that provides global coordination and oversight of business unit Information Risk Management processes and strategies Oversees development of an information security awareness program for each business unit and services group Support the implementation of operational resilience across the business Keeps abreast with evolving threats/risks, industry trends and works to implement best practices Proactively support audit and regulatory inquiries and external vendor activities. Participates in leading industry forums and consortiums (e.g. Lloyd's of London). The Successful Applicant A proven Chief Information Security officer or Information Security Executive with a track record advising and delivering effective and risk balanced information security services within a global or matrix highly regulated organisation (e.g. Financial Services, Banking, Insurance). Applicants should have experience in dealing with Board, risk committee, regulators and operational leaders in complex stakeholders environment Preferably having worked in a Shared, Group or Consultancy Services organisation. A proven track record and approach to building an effective information security function including risk management, privacy and Data Protection practices Technical expertise well versed regulatory compliance frameworks such as ISO, SOX, BASEL II, EU DPD, HIPAA, and PCI DSS Adept in strategic planning, budgeting, and allocation Bachelor's or master's degree in computer science, business, finance or related discipline What's on Offer Competitive Basic Salary Annual Bonus Flexible and Rewarding Pension up to 18% contribution 28 days annual leave + buy / sell option PMI, Flex Fund, Life Assurance Hybrid Working London, City Office.
Social Care Contracts and Systems Manager Hillingdon 25/hr Start date: ASAP AKTON Recruitment is working closely with the local authorities and we are looking for a Social Care Contracts and Systems Manager in the Hillingdon area. 3 - 6 months contract. ROLE PURPOSE: The postholder will provide leadership to a small team of Provider Support Officers who together will help deliver the boroughs vision in Social Care. Ensuring agreed team plans and performance targets are delivered and that a culture of 'putting our residents first' is maintained. Responsible for the monitoring and management of all operational contract monitoring and placement data analysis to provide an improved overview of the provider market and increased financial control and support. Responsibility for the efficient ways of working through standardised pathways and procedures. The post holder will be responsible for responding to the needs of the business and effectively reporting in order that the service is provided with current and relevant information at all times A key role for this post holder is to focus on the management of Contract for Social Care EXPERIENCE Experience of ECM monitoring & reporting Experience of using Liquid Logic ( client database) Experience of developing effective service improvement plans and business plans Experience of managing risk and reporting appropriately Preparing written reports and presentations to senior managers and staff groups Experience of working with senior managers and with outside organisations, including regulatory bodies to assess services in line with prescribed assessment frameworks and drive service improvement
May 17, 2024
Seasonal
Social Care Contracts and Systems Manager Hillingdon 25/hr Start date: ASAP AKTON Recruitment is working closely with the local authorities and we are looking for a Social Care Contracts and Systems Manager in the Hillingdon area. 3 - 6 months contract. ROLE PURPOSE: The postholder will provide leadership to a small team of Provider Support Officers who together will help deliver the boroughs vision in Social Care. Ensuring agreed team plans and performance targets are delivered and that a culture of 'putting our residents first' is maintained. Responsible for the monitoring and management of all operational contract monitoring and placement data analysis to provide an improved overview of the provider market and increased financial control and support. Responsibility for the efficient ways of working through standardised pathways and procedures. The post holder will be responsible for responding to the needs of the business and effectively reporting in order that the service is provided with current and relevant information at all times A key role for this post holder is to focus on the management of Contract for Social Care EXPERIENCE Experience of ECM monitoring & reporting Experience of using Liquid Logic ( client database) Experience of developing effective service improvement plans and business plans Experience of managing risk and reporting appropriately Preparing written reports and presentations to senior managers and staff groups Experience of working with senior managers and with outside organisations, including regulatory bodies to assess services in line with prescribed assessment frameworks and drive service improvement