About The Role At OCS Group, we are recruiting an Operational Administrator, who will manage a high volume of transactions via various methods including telephony (inbound & outbound), order processing, email traffic and maintenance of files which will be audited for compliance purposes. You will be responsible for a portfolio of clients delivering exceptional customer service standards whilst taking full ownership of the end-to-end resolution of all query types meeting agreed SLA's & and KPI's where applicable, always delivering customer service excellence. You will be working Monday to Friday, 08:00 to 16:00, on a permanent full-time basis; 20 hours per week. Main duties and responsibilities of the role: To support the Healthcare & Education sector through general office duties. Performing activities such as: dealing with stream of inbound/outbound phone calls, order input, general enquires/query resolution, email traffic, scanning, filing and photocopying & maintenance of files. This role requires versatility due to the varied nature of the activities Supporting helpdesk by monitoring tasks to be kept within SLA levels Inputting data accurately and attention to detail are a must when both logging and raising queries which will then be referred to the appropriate resolver for action. Obtaining as much information as possible is vital when logging requests in the system To collate and prepare weekly/monthly client KPI reports to agreed SLA timescales. Capturing all required data for analysis by both account managers and clients. You will be required to collate data around both financial and service level KPI's Experience : An excellent knowledge of Microsoft Office/Excel Strong organisational and administration skills Previous demonstratable customer service experience Experience in a call handling & administration environment essential Requirements : You must be self-motivated, flexible, able to work under pressure and able to work under your own initiative as well as being a team player. Computer literacy and excellent communication skills are fundamental elements of this role. Knowledge of Microsoft Office/ Excel is paramount whilst carrying out this role. To provide a high level of administration to internal and external customers for the Healthcare & Education sector About The CompanyOCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
May 12, 2024
Full time
About The Role At OCS Group, we are recruiting an Operational Administrator, who will manage a high volume of transactions via various methods including telephony (inbound & outbound), order processing, email traffic and maintenance of files which will be audited for compliance purposes. You will be responsible for a portfolio of clients delivering exceptional customer service standards whilst taking full ownership of the end-to-end resolution of all query types meeting agreed SLA's & and KPI's where applicable, always delivering customer service excellence. You will be working Monday to Friday, 08:00 to 16:00, on a permanent full-time basis; 20 hours per week. Main duties and responsibilities of the role: To support the Healthcare & Education sector through general office duties. Performing activities such as: dealing with stream of inbound/outbound phone calls, order input, general enquires/query resolution, email traffic, scanning, filing and photocopying & maintenance of files. This role requires versatility due to the varied nature of the activities Supporting helpdesk by monitoring tasks to be kept within SLA levels Inputting data accurately and attention to detail are a must when both logging and raising queries which will then be referred to the appropriate resolver for action. Obtaining as much information as possible is vital when logging requests in the system To collate and prepare weekly/monthly client KPI reports to agreed SLA timescales. Capturing all required data for analysis by both account managers and clients. You will be required to collate data around both financial and service level KPI's Experience : An excellent knowledge of Microsoft Office/Excel Strong organisational and administration skills Previous demonstratable customer service experience Experience in a call handling & administration environment essential Requirements : You must be self-motivated, flexible, able to work under pressure and able to work under your own initiative as well as being a team player. Computer literacy and excellent communication skills are fundamental elements of this role. Knowledge of Microsoft Office/ Excel is paramount whilst carrying out this role. To provide a high level of administration to internal and external customers for the Healthcare & Education sector About The CompanyOCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
Chase and Holland Recruitment Ltd
Chesterfield, Derbyshire
Personal Assistant - Chesterfield - £30,000 - £32,000 Chase & Holland are excited to be working with a long standing and trusted manufacturing organisation who are currently looking to recruit a Personal Assistant to join their friendly team. This is a service led organisation who strives to put the customer at the centre of everything they do. You will be responsible for providing secretarial and administrative support to the Sales Director and Managing Director. This is a fantastic opportunity for someone who wants to work for a growing organisation with in a fast-paced environment. In Return You'll Receive: 23 days' annual leave plus BH Free onsite parking Annual bonus (company profit related) Healthcare plan Pension scheme Responsibilities of the Personal Assistant: Assisting the Sales Director and Sales Team to achieve company objectives Secretarial and PA duties in support of the Sales Director, Managing Director, and the Sales/Commercial teams Coordinating the day-to-day Marketing activities with the Marketing department Managing all point of sale and promotional literature and liaising with the Group Marketing department Liaising with Senior Managers across the group to facilitate company objectives Liaising with Business Development Managers and the Technical Department ensuring any issues raised are resolved Providing Catering for Board and Sales meetings Organising sales conferences seminars exhibitions and all commercial activities Ensuring there is always adequate stationary for the department Diary management Coordinating hotel and travel bookings for the Directors and Sales teams including flights Managing price increase communications to all customers ensuring all expectations are met Recording and monitoring all departmental holidays and sickness in conjunction with the HR department Required Skills & Experience: High standards of verbal and written Mathematics and English Experience providing excellent administrative duties Secretarial or PA experience Excellent attention to detail Must be highly organised and able to prioritise If you are interested in finding out or discussing this Personal Assistant opportunity, click 'Apply' now. Chase and Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in Finance, Supply Chain, HR and IT recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire marketplaces.
May 12, 2024
Full time
Personal Assistant - Chesterfield - £30,000 - £32,000 Chase & Holland are excited to be working with a long standing and trusted manufacturing organisation who are currently looking to recruit a Personal Assistant to join their friendly team. This is a service led organisation who strives to put the customer at the centre of everything they do. You will be responsible for providing secretarial and administrative support to the Sales Director and Managing Director. This is a fantastic opportunity for someone who wants to work for a growing organisation with in a fast-paced environment. In Return You'll Receive: 23 days' annual leave plus BH Free onsite parking Annual bonus (company profit related) Healthcare plan Pension scheme Responsibilities of the Personal Assistant: Assisting the Sales Director and Sales Team to achieve company objectives Secretarial and PA duties in support of the Sales Director, Managing Director, and the Sales/Commercial teams Coordinating the day-to-day Marketing activities with the Marketing department Managing all point of sale and promotional literature and liaising with the Group Marketing department Liaising with Senior Managers across the group to facilitate company objectives Liaising with Business Development Managers and the Technical Department ensuring any issues raised are resolved Providing Catering for Board and Sales meetings Organising sales conferences seminars exhibitions and all commercial activities Ensuring there is always adequate stationary for the department Diary management Coordinating hotel and travel bookings for the Directors and Sales teams including flights Managing price increase communications to all customers ensuring all expectations are met Recording and monitoring all departmental holidays and sickness in conjunction with the HR department Required Skills & Experience: High standards of verbal and written Mathematics and English Experience providing excellent administrative duties Secretarial or PA experience Excellent attention to detail Must be highly organised and able to prioritise If you are interested in finding out or discussing this Personal Assistant opportunity, click 'Apply' now. Chase and Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in Finance, Supply Chain, HR and IT recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire marketplaces.
Full-time • Front of House • 45.00 Hours per week • 30 Euston Square is a Grade II listed award-winning events venue in a perfect central London location. From meeting and conference spaces to private dining and rooftop terraces, the venue offers an iconic setting for any occasion. This venue is unique to Searcys as is the only property within the estate that is home to a selection of boutique bedrooms. As a Deputy General manager, you will receive the following industry-leading benefits: 50% discount across Searcys venues Enrolment into the Searcys pension scheme Up to 33 days annual leave (dependent on job role) Access to everyday discounts and communication portal Employee assistance program and qualified Mental Health First Aiders Meals are provided on shift when working within one of our venues Your birthday off to celebrate in style A day off to volunteer/give back to the charity of your choice Full-time Employment Type: Permanent Salary :Competitive As a Deputy General Manager for Searcys at 30 Euston Square you will be a key leader in the organisation, you will be responsible for overseeing day to day operations, driving business growth and ensuring the overall success of your team and venue. You will have proven track record in strategic leadership and establishing a positive, nurturing, and inclusive working environment for your team. Key Responsibilities: To set an annual budget in line with company targets and to deliver forecasts and yearly targets. To monitor monthly and quarterly targets whilst ensuring that you're on track for delivering full year targets. To set the strategic plans for driving profitable sales and improving standards To recruit, motivate, develop and manage the talents within the venue To ensure that all aspect of client and company expectations are communicated to all levels across the venue To build and maintain a solid and professional relationship with the client and other key stakeholders. To ensure that Support Office and your Operations Director and other Executive team members receive all appropriate financial information promptly and accurately. To ensure that the location meets statutory and company requirements of Health and Safety, Food Safety and environmental legislation and procedures. To conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures with regard to Hygiene and Safety are established and maintained in line with the company manual. 4+ yearsof management or leadership experience with demonstrable skills and success in leading and developing others 4+ years of experience in the hospitality and events sector Experience in managing a P&L Proven track record of achieving sales and performance targets Availability to work a flexible schedule, including evenings, weekends and holidays Experience in managing a large scale management team Searcys, Britain's oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International. Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success. If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team!
May 12, 2024
Full time
Full-time • Front of House • 45.00 Hours per week • 30 Euston Square is a Grade II listed award-winning events venue in a perfect central London location. From meeting and conference spaces to private dining and rooftop terraces, the venue offers an iconic setting for any occasion. This venue is unique to Searcys as is the only property within the estate that is home to a selection of boutique bedrooms. As a Deputy General manager, you will receive the following industry-leading benefits: 50% discount across Searcys venues Enrolment into the Searcys pension scheme Up to 33 days annual leave (dependent on job role) Access to everyday discounts and communication portal Employee assistance program and qualified Mental Health First Aiders Meals are provided on shift when working within one of our venues Your birthday off to celebrate in style A day off to volunteer/give back to the charity of your choice Full-time Employment Type: Permanent Salary :Competitive As a Deputy General Manager for Searcys at 30 Euston Square you will be a key leader in the organisation, you will be responsible for overseeing day to day operations, driving business growth and ensuring the overall success of your team and venue. You will have proven track record in strategic leadership and establishing a positive, nurturing, and inclusive working environment for your team. Key Responsibilities: To set an annual budget in line with company targets and to deliver forecasts and yearly targets. To monitor monthly and quarterly targets whilst ensuring that you're on track for delivering full year targets. To set the strategic plans for driving profitable sales and improving standards To recruit, motivate, develop and manage the talents within the venue To ensure that all aspect of client and company expectations are communicated to all levels across the venue To build and maintain a solid and professional relationship with the client and other key stakeholders. To ensure that Support Office and your Operations Director and other Executive team members receive all appropriate financial information promptly and accurately. To ensure that the location meets statutory and company requirements of Health and Safety, Food Safety and environmental legislation and procedures. To conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures with regard to Hygiene and Safety are established and maintained in line with the company manual. 4+ yearsof management or leadership experience with demonstrable skills and success in leading and developing others 4+ years of experience in the hospitality and events sector Experience in managing a P&L Proven track record of achieving sales and performance targets Availability to work a flexible schedule, including evenings, weekends and holidays Experience in managing a large scale management team Searcys, Britain's oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International. Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success. If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team!
WHAT YOU'LL DO As the Category Manager, you will bring world-class sophistication to our procurement activities on a consistent basis. Through deep analysis actively find opportunities, develop strategy and category plans that deliver significant value, implement and drive those through, guiding and managing stakeholders along the way Procure a full range of global Facilities and Capital Projects projects, including office fit-out catering, cleaning, reception, security and real estate brokerage Integrate and build relationships with stakeholders. Identify key buyers, collaborate with those to increase savings as well as the value we receive from our vendor base Be seen as a Trusted Advisor to the Global Real Estate team Ability to Influence senior stakeholders to deliver the best commercial and operational outcomes for BCG Build strong relationships with suppliers that deliver value across the whole life cycle of the procurement and supplier management process Prepare, issue, and manage RFx process; evaluate proposals; make recommendations using internal and external data sources Mitigating vendor related risk, and contribute in managing the category vendor base Establish effective communication channels, performance metrics and sharing of BCG best-practice within network Negotiate contracts/agreements within the parameters provided by internal Legal team Track and monitor spend, vendors and market development Increase spend under Procurement's management within category Support and provide input to the Center of Excellence in the implementation of purchasing processes, structures and supporting tools, to enable capture of savings and long-term development The Category Manager will report to the Category Leadership. This individual should expect to have a great deal of interaction with Regional and Global Leadership and people on all levels and functions within BCG. A certain amount of travel will also be part of the job. YOU'RE GOOD AT Strong Real Estate and or Facilities Procurement experience (5+ years minimum) A good understanding of building fit-out procurement & processes. Deep procurement expertise relationship building, sell-in capabilities and sensitivity to local requirements High level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change Excellent analytical skills, and a high skill set in Excel and PowerPoint is considered a pre-requisite for the role Ability to independently resolve complex issues/problems, but seeks advice and counsel for decisions including key stakeholders where appropriate Strong influencing skills and ability to get stakeholder buy-in for initiatives and projects Used to working in an international environment with both internal clients as well as suppliers in all parts of the world Customer centric focus You need to have a pragmatic approach and an ability to work independently in identifying, analyzing, and acting on opportunities Able to translate large, complex issues/objectives into effective work plans to self/others Demonstrates advanced communication skills: oral, written and active listening YOU BRING (EXPERIENCE & QUALIFICATIONS) University degree or equivalent In-depth knowledge of all procurement phases from analysis to implemented contract At least 8 - 10 years of experience from blue chip global procurement experience processes with strong experience in developing and delivering category strategies A solid, and proven track record from preparing and executing RFx's, contract negotiations and reviews, and analysis within this category Demonstrates an understanding of business and procurement operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively. Applies strong business skills and strong business judgment YOU'LL WORK WITH BCG spends $1.6B on goods and services across the firm globally. At its core, Procurement is accountable for ensuring that BCG is supplied with goods and services that meet business requirements, drive value and at best whole life cost to BCG. The functional procurement team at BCG is a healthy, yet nascent operating function that has generated material savings to BCG over the past 5 years. Over the past 2 years, we've embarked upon a procurement transformation to define and implement strategies, organization, systems and policies to create a sustainable operating model. This model should maximize value from our suppliers, mitigate risk and meet savings targets. BCG is a highly matrixed firm where purchasing decisions are often taken at the local level, therefore this transformation will need to be carried out with high levels of stakeholder engagement, alignment and collaboration. The BCG Global Procurement function is currently made up of more than 45 procurement professionals located in London, Stockholm, New Delhi, Boston and Munich. This Sourcing Manager position will be supporting our team with sourcing projects on a strategic and operational level. Scope of work will be global, regional as well as local, requiring procurement experience, relationship building, sell-in capabilities and sensitivity to local requirements. The individual taking on this challenge must possess a very high level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change.
May 11, 2024
Full time
WHAT YOU'LL DO As the Category Manager, you will bring world-class sophistication to our procurement activities on a consistent basis. Through deep analysis actively find opportunities, develop strategy and category plans that deliver significant value, implement and drive those through, guiding and managing stakeholders along the way Procure a full range of global Facilities and Capital Projects projects, including office fit-out catering, cleaning, reception, security and real estate brokerage Integrate and build relationships with stakeholders. Identify key buyers, collaborate with those to increase savings as well as the value we receive from our vendor base Be seen as a Trusted Advisor to the Global Real Estate team Ability to Influence senior stakeholders to deliver the best commercial and operational outcomes for BCG Build strong relationships with suppliers that deliver value across the whole life cycle of the procurement and supplier management process Prepare, issue, and manage RFx process; evaluate proposals; make recommendations using internal and external data sources Mitigating vendor related risk, and contribute in managing the category vendor base Establish effective communication channels, performance metrics and sharing of BCG best-practice within network Negotiate contracts/agreements within the parameters provided by internal Legal team Track and monitor spend, vendors and market development Increase spend under Procurement's management within category Support and provide input to the Center of Excellence in the implementation of purchasing processes, structures and supporting tools, to enable capture of savings and long-term development The Category Manager will report to the Category Leadership. This individual should expect to have a great deal of interaction with Regional and Global Leadership and people on all levels and functions within BCG. A certain amount of travel will also be part of the job. YOU'RE GOOD AT Strong Real Estate and or Facilities Procurement experience (5+ years minimum) A good understanding of building fit-out procurement & processes. Deep procurement expertise relationship building, sell-in capabilities and sensitivity to local requirements High level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change Excellent analytical skills, and a high skill set in Excel and PowerPoint is considered a pre-requisite for the role Ability to independently resolve complex issues/problems, but seeks advice and counsel for decisions including key stakeholders where appropriate Strong influencing skills and ability to get stakeholder buy-in for initiatives and projects Used to working in an international environment with both internal clients as well as suppliers in all parts of the world Customer centric focus You need to have a pragmatic approach and an ability to work independently in identifying, analyzing, and acting on opportunities Able to translate large, complex issues/objectives into effective work plans to self/others Demonstrates advanced communication skills: oral, written and active listening YOU BRING (EXPERIENCE & QUALIFICATIONS) University degree or equivalent In-depth knowledge of all procurement phases from analysis to implemented contract At least 8 - 10 years of experience from blue chip global procurement experience processes with strong experience in developing and delivering category strategies A solid, and proven track record from preparing and executing RFx's, contract negotiations and reviews, and analysis within this category Demonstrates an understanding of business and procurement operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively. Applies strong business skills and strong business judgment YOU'LL WORK WITH BCG spends $1.6B on goods and services across the firm globally. At its core, Procurement is accountable for ensuring that BCG is supplied with goods and services that meet business requirements, drive value and at best whole life cost to BCG. The functional procurement team at BCG is a healthy, yet nascent operating function that has generated material savings to BCG over the past 5 years. Over the past 2 years, we've embarked upon a procurement transformation to define and implement strategies, organization, systems and policies to create a sustainable operating model. This model should maximize value from our suppliers, mitigate risk and meet savings targets. BCG is a highly matrixed firm where purchasing decisions are often taken at the local level, therefore this transformation will need to be carried out with high levels of stakeholder engagement, alignment and collaboration. The BCG Global Procurement function is currently made up of more than 45 procurement professionals located in London, Stockholm, New Delhi, Boston and Munich. This Sourcing Manager position will be supporting our team with sourcing projects on a strategic and operational level. Scope of work will be global, regional as well as local, requiring procurement experience, relationship building, sell-in capabilities and sensitivity to local requirements. The individual taking on this challenge must possess a very high level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change.
Opportunity for an experienced property and facilities professional to join a charity in the Southwest! Your new company A fantastic long-term opportunity has arisen to join a not-for-profit organisation who are responsible for the maintenance and statutory compliance of over 20 specialist operational properties in the Southwest region. Your new employer is a reputable provider of extra care facilities catering for a wide range of individuals across the region, from young people through to adults. Your new role You will join an estates team in a senior position which will see you take overall ownership of a responsive maintenance service across the properties, as well as inputting into cyclical works and ensuring that statutory compliance is overseen professionally and efficiently at all times. You will also lead a small team of trade professionals (including a team leader), and will ensure they are working effectively and efficiently to complete works to a required standard, whilst taking into consideration the operational use of the properties. What you'll need to succeed This role could be a great next step if you have previously worked as a building surveyor, estates officer, facilities manager or overseen property maintenance at a strategic level previously - applicants will be considered from a local authority, NHS, social housing or charity environment. What you'll get in return In return, you will receive a starting salary of up to £55,000 - calculated dependent on qualifications and relevant experience. A full and wide range of employment benefits are also available, to include a contributory pension scheme, 28 days annual leave and flexible working practices. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 11, 2024
Full time
Opportunity for an experienced property and facilities professional to join a charity in the Southwest! Your new company A fantastic long-term opportunity has arisen to join a not-for-profit organisation who are responsible for the maintenance and statutory compliance of over 20 specialist operational properties in the Southwest region. Your new employer is a reputable provider of extra care facilities catering for a wide range of individuals across the region, from young people through to adults. Your new role You will join an estates team in a senior position which will see you take overall ownership of a responsive maintenance service across the properties, as well as inputting into cyclical works and ensuring that statutory compliance is overseen professionally and efficiently at all times. You will also lead a small team of trade professionals (including a team leader), and will ensure they are working effectively and efficiently to complete works to a required standard, whilst taking into consideration the operational use of the properties. What you'll need to succeed This role could be a great next step if you have previously worked as a building surveyor, estates officer, facilities manager or overseen property maintenance at a strategic level previously - applicants will be considered from a local authority, NHS, social housing or charity environment. What you'll get in return In return, you will receive a starting salary of up to £55,000 - calculated dependent on qualifications and relevant experience. A full and wide range of employment benefits are also available, to include a contributory pension scheme, 28 days annual leave and flexible working practices. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Our client, a well-established talent management company with a focus on comedy entertainment, is seeking an Office Manager to handle various responsibilities managing staff and the office environment. Key responsibilities will include: Maintaining a high standard of office presentation, conducting regular checks and making improvements where needed. Managing the office space and internal moves. Planning and coordinating production set-ups and shutdowns. Overseeing the security and cleaning teams. Managing catering, building maintenance, hospitality service contractors etc. Reviewing internal services and supplier management. Ensuring compliance with regards to Health and Safety, maintaining risk assessments and records. Maintaining up to date supplier contacts and file records. Ensuring contact card system and contractor accreditation is up to date. Managing Health and Safety training for staff and maintaining records. Ensuring compliance with sustainable best business practices. Oversee any external office moves with Operations management colleagues. Undertaking day-to-day management of the Receptionist, Operations Coordinator, Operations Assistant and work experience. Managing Operations staff rotas. Managing archive systems. Keeping content of the intranet up to date and accurate. Acting as the contact point for liaison with the landlord and IT. Coordinating staff events and other events such as screenings or charity dos. Requirements: Previous experience working in a similar role. Previous office and facility experience. Experience in managing Health & Safety. IOSH accreditation is desirable. Experience in the tendering process. Experience with event management. Previous experience managing junior staff. Good negotiation skills. Excellent communication skills. Discretion and able to manage all staff's expectations. Strong attention to detail. Proactive approach and able to take ownership of projects. Professional background in the media industry is desirable. Please note that due to the volume of submissions, only successful candidates who meet the exact requirements will be contacted. If you have not heard back within 10 days of submission, please assume that your application has been unsuccessful on this occasion. The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace.
May 11, 2024
Full time
Our client, a well-established talent management company with a focus on comedy entertainment, is seeking an Office Manager to handle various responsibilities managing staff and the office environment. Key responsibilities will include: Maintaining a high standard of office presentation, conducting regular checks and making improvements where needed. Managing the office space and internal moves. Planning and coordinating production set-ups and shutdowns. Overseeing the security and cleaning teams. Managing catering, building maintenance, hospitality service contractors etc. Reviewing internal services and supplier management. Ensuring compliance with regards to Health and Safety, maintaining risk assessments and records. Maintaining up to date supplier contacts and file records. Ensuring contact card system and contractor accreditation is up to date. Managing Health and Safety training for staff and maintaining records. Ensuring compliance with sustainable best business practices. Oversee any external office moves with Operations management colleagues. Undertaking day-to-day management of the Receptionist, Operations Coordinator, Operations Assistant and work experience. Managing Operations staff rotas. Managing archive systems. Keeping content of the intranet up to date and accurate. Acting as the contact point for liaison with the landlord and IT. Coordinating staff events and other events such as screenings or charity dos. Requirements: Previous experience working in a similar role. Previous office and facility experience. Experience in managing Health & Safety. IOSH accreditation is desirable. Experience in the tendering process. Experience with event management. Previous experience managing junior staff. Good negotiation skills. Excellent communication skills. Discretion and able to manage all staff's expectations. Strong attention to detail. Proactive approach and able to take ownership of projects. Professional background in the media industry is desirable. Please note that due to the volume of submissions, only successful candidates who meet the exact requirements will be contacted. If you have not heard back within 10 days of submission, please assume that your application has been unsuccessful on this occasion. The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace.
The Cinnamon Care Collection
North Mundham, Sussex
Head Chef Sociable Hours! £40,000 plus company benefits Full-time hours A Top 20 Care Home Group 2024! Lakeview Grange is a luxurious 55 bedded residential and dementia care home based in Chichester, West Sussex. At Cinnamon Care we like to understand what our residents enjoy. That s why our chefs visit all residents when they move into their new home. Our chefs will establish likes and dislikes and ensure that the home s menu cycle works for them. On occasions when this doesn t work they are happy to cook something different. Our chefs cater for modified and individual diets and have support at hand to seek advice and guidance if needed. The standard of food that we require will be high-end, beautifully presented, using fresh ingredients and locally sourced where available. We insist that every meal time is a truly enjoyable experience for our residents. We provide state-of-the art kitchens for our Catering Teams. Overseeing and managing a full kitchen team including second chefs and kitchen assistants, you will ensure that all kitchen services are efficient, and that the required Health and Safety measures are in place and adhered to within the department. Additional requirements of this role include: Monitoring the performance of suppliers and regularly check that their prices remain competitive, ensuring that the General Manager is kept informed accordingly. Support cost-effective stock control systems and ensure these are in place to minimise waste. Maintain a high standard of hygiene and cleanliness in the kitchen and food storage areas at all times, in accordance with the appropriate food hygiene regulations. Ensure the management and implementation of safe working procedures and practices in accordance with Health and Safety legislation. Assist the General Manager in the resolution of any complaints concerning the catering service. Actively participate in events held in home, liaising with the General Manager and Activities Coordinator to ensure nutrition and hydration needs are met, as well as social aspects of such events. Person Specification: This role involves working within a team which is committed to providing an excellent food service to the residents, having appropriate supervisory experience and relevant qualifications pertaining to the safe delivery of Food and Hygiene or Catering Services. Key Attributes: Level 3 in Catering or equivalent QCF qualification Working knowledge of Health and Safety legislation Team player, self -motivated, proactive, flexible and adaptable Ability to organize and prioritise workload, and work under pressure Ability to communicate and manage interpersonal relationships, including influencing skills Reasonable access outside working hours in emergency situations
May 11, 2024
Full time
Head Chef Sociable Hours! £40,000 plus company benefits Full-time hours A Top 20 Care Home Group 2024! Lakeview Grange is a luxurious 55 bedded residential and dementia care home based in Chichester, West Sussex. At Cinnamon Care we like to understand what our residents enjoy. That s why our chefs visit all residents when they move into their new home. Our chefs will establish likes and dislikes and ensure that the home s menu cycle works for them. On occasions when this doesn t work they are happy to cook something different. Our chefs cater for modified and individual diets and have support at hand to seek advice and guidance if needed. The standard of food that we require will be high-end, beautifully presented, using fresh ingredients and locally sourced where available. We insist that every meal time is a truly enjoyable experience for our residents. We provide state-of-the art kitchens for our Catering Teams. Overseeing and managing a full kitchen team including second chefs and kitchen assistants, you will ensure that all kitchen services are efficient, and that the required Health and Safety measures are in place and adhered to within the department. Additional requirements of this role include: Monitoring the performance of suppliers and regularly check that their prices remain competitive, ensuring that the General Manager is kept informed accordingly. Support cost-effective stock control systems and ensure these are in place to minimise waste. Maintain a high standard of hygiene and cleanliness in the kitchen and food storage areas at all times, in accordance with the appropriate food hygiene regulations. Ensure the management and implementation of safe working procedures and practices in accordance with Health and Safety legislation. Assist the General Manager in the resolution of any complaints concerning the catering service. Actively participate in events held in home, liaising with the General Manager and Activities Coordinator to ensure nutrition and hydration needs are met, as well as social aspects of such events. Person Specification: This role involves working within a team which is committed to providing an excellent food service to the residents, having appropriate supervisory experience and relevant qualifications pertaining to the safe delivery of Food and Hygiene or Catering Services. Key Attributes: Level 3 in Catering or equivalent QCF qualification Working knowledge of Health and Safety legislation Team player, self -motivated, proactive, flexible and adaptable Ability to organize and prioritise workload, and work under pressure Ability to communicate and manage interpersonal relationships, including influencing skills Reasonable access outside working hours in emergency situations
Role: Chef Manager - Alternate weekends off Location: Yeovil Employer: Staff Restaurant Salary / Rate of pay: £33,825 Platinum Recruitment is working in partnership with a Staff Restaurant within a contract catering site in Yeovil who are looking for a Chef Manager / Head Chef to join their busy team click apply for full job details
May 11, 2024
Full time
Role: Chef Manager - Alternate weekends off Location: Yeovil Employer: Staff Restaurant Salary / Rate of pay: £33,825 Platinum Recruitment is working in partnership with a Staff Restaurant within a contract catering site in Yeovil who are looking for a Chef Manager / Head Chef to join their busy team click apply for full job details
About the Role Are you a natural at building rapport? Have a talent for problem-solving? or eager to try a new position within a leading name in holiday industry Manor Cottage Holidays, part of the Sykes Holiday Cottages family, have the exciting opportunity for a Quality Assurance Specialist to join our bustling Burford teams! In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our standout company benefits! Paying a salary between £18,800 and £20,800 / 30 hours per week / 4 days per week, Monday to Saturday (with two days off in the week) Plus access to our annual STIP scheme up to 10% of your salary 33 days annual leave including bank holidays pro rata Plus an additional day off for your Birthday Plus an additional two volunteering days per year Enhanced maternity and paternity policy Inclusive and supportive work environment Employee discounts and benefits with your wellbeing at the centre Opportunities for career progression, personal development and opportunities to be recognised Comprehensive training and development programs to set you up for success Study support for additional qualifications, courses and accreditations Numerous dedicated wellbeing initiatives and access to 24/7 mental health support Joining us as a key player during our busy booking season you will ensure we deliver a exceptional experience to our Owners, all the while instilling trust and efficiency along the way! Liaising directly with Owners across our portfolio, your aim will be to ensure excellent quality of our properties, organising and completing annual quality inspection visits, carrying out quality and compliance visits, making suggestions on upgrades to Owners to better their property performance. You will speak directly with Owners on a regular basis to review and update descriptions, review photos and suggest updates to ensure properties meet or exceed customer expectations. Showcasing your talent in problem-solving and rapport building, this is the perfect opportunity for those looking to make a real difference for our Owners, whilst contributing to creating unforgettable holiday experiences or our Customers! Your Responsibilities Reporting into Quality Assurance Manager, our newest Executive will become a key player within our team, responsible for: Liaising directly with owners to organize and complete annual quality inspection visits. Carry out quality and compliance visits to our property portfolio. Generating reports and sharing with our owners Making suggestions on upgrades and improvements to make sure the property meets or exceeds customer expectations. Supporting owners to resolve issues and make updates where required, to meet the grading or improve the grading. Advising owners where it is possible to make improvements to increase revenue and bookings for the property. Ensuring property descriptions are accurate, including description, amenities, photos and directions. Providing Inventory checks for owners Role requires frequent travel to and from properties to carry out inspections. Arranging for updating of photography, where necessary Liaise directly with new owners as requested by our Business Development Team to carry out advisory quality and compliance visits for new owners joining our portfolio. Provide both written and verbal feedback to owners on quality and compliance issues and incorporate feedback from customer reviews. Assisting with the production of a Property manual for each new Property Responding to and resolving in-house guest issues which come through via the HUB and require interaction locally. Carry out light maintenance when appropriate e.g., replacement light bulbs, batteries, tv retuning, boiler repressure etc. Liaise directly with other departments, including maintenance and housekeeping for our managed service properties with any relevant feedback and ensuring all properties remain compliant. Supporting our QAs from time-to-time by completing thorough property checks to keep our properties in tip top shape all year around Ensuring vehicle fleet is serviced, maintained, taxed and MOTd. To cover out of hours emergency callout duties on a rota basis to ensure all out of hours emergencies are covered within the Brand The Quality Assurance Team will be accountable for: Identifying, prioritise and arrange property inspections across our portfolio of properties, record results and liaise directly with our owners with the outcome. Providing quality feedback to owners and providing best advise for improvement, setting timescales for completion of any work and follow-up for closure of outstanding items. Overall accountability for the Quality & Compliance offering, ensuring the inspections remain current and practices evolve over time. Producing new content and proposals as and when required. Ensuring all owners are aware of the need to provide legislative documentation for their property and ensure all documents are uploaded onto their owner portal, in line with required timescales and kept up to date. Managing compliance of our local office, ensuring that all offices hold the necessary certifications, staff are adequately trained in first aid, regular fire drills are undertaken and annual Health & Safety courses are renewed for all staff. Working with third party providers to facilitate any necessary work. Skills and Qualifications A full, clean driving licence is essential as part of this role, as well passionate problem solvers, team players and enthusiastic individuals with excellent communication skills. Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way! All we ask if you have the following: Proven customer service experience Excellent communication skills both written and verbal Strong Organisational skills Great attention to detail Excellent rapport building skills IT literate Microsoft Word, Excel, Outlook Full clean driving licence Although standouts will also have: Good knowledge of the local are Experience within the self-catering/hospitality Industry Experience working within a quality environment Knowledge of Industry legislation Interior design knowledge If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply! Who we are Based in the heart of the Cotswolds, our small but multi-talented team look after over 400 properties, from 14th century Cotswold stone cottages to modern lakefront homes. Were big pet and animal lovers here, meaning youll often find a furry friend roaming the office, and were always happy to share our dog-friendly holiday recommendations. Diversity and Inclusion: Here at the Sykes Cottages Family, we encourage and welcome our people to bring their authentic and best selves to work every day. We know the power that comes from different ideas, backgrounds and perspectives. We recognise the role diversity plays in achieving our goals as a business. We actively welcome applications from as wide a range of backgrounds as possible. If you need any particular support or accommodations as part of your application process, please get in touch - our recruitment team are happy to help. JBRP1_UKTJ
May 11, 2024
Full time
About the Role Are you a natural at building rapport? Have a talent for problem-solving? or eager to try a new position within a leading name in holiday industry Manor Cottage Holidays, part of the Sykes Holiday Cottages family, have the exciting opportunity for a Quality Assurance Specialist to join our bustling Burford teams! In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our standout company benefits! Paying a salary between £18,800 and £20,800 / 30 hours per week / 4 days per week, Monday to Saturday (with two days off in the week) Plus access to our annual STIP scheme up to 10% of your salary 33 days annual leave including bank holidays pro rata Plus an additional day off for your Birthday Plus an additional two volunteering days per year Enhanced maternity and paternity policy Inclusive and supportive work environment Employee discounts and benefits with your wellbeing at the centre Opportunities for career progression, personal development and opportunities to be recognised Comprehensive training and development programs to set you up for success Study support for additional qualifications, courses and accreditations Numerous dedicated wellbeing initiatives and access to 24/7 mental health support Joining us as a key player during our busy booking season you will ensure we deliver a exceptional experience to our Owners, all the while instilling trust and efficiency along the way! Liaising directly with Owners across our portfolio, your aim will be to ensure excellent quality of our properties, organising and completing annual quality inspection visits, carrying out quality and compliance visits, making suggestions on upgrades to Owners to better their property performance. You will speak directly with Owners on a regular basis to review and update descriptions, review photos and suggest updates to ensure properties meet or exceed customer expectations. Showcasing your talent in problem-solving and rapport building, this is the perfect opportunity for those looking to make a real difference for our Owners, whilst contributing to creating unforgettable holiday experiences or our Customers! Your Responsibilities Reporting into Quality Assurance Manager, our newest Executive will become a key player within our team, responsible for: Liaising directly with owners to organize and complete annual quality inspection visits. Carry out quality and compliance visits to our property portfolio. Generating reports and sharing with our owners Making suggestions on upgrades and improvements to make sure the property meets or exceeds customer expectations. Supporting owners to resolve issues and make updates where required, to meet the grading or improve the grading. Advising owners where it is possible to make improvements to increase revenue and bookings for the property. Ensuring property descriptions are accurate, including description, amenities, photos and directions. Providing Inventory checks for owners Role requires frequent travel to and from properties to carry out inspections. Arranging for updating of photography, where necessary Liaise directly with new owners as requested by our Business Development Team to carry out advisory quality and compliance visits for new owners joining our portfolio. Provide both written and verbal feedback to owners on quality and compliance issues and incorporate feedback from customer reviews. Assisting with the production of a Property manual for each new Property Responding to and resolving in-house guest issues which come through via the HUB and require interaction locally. Carry out light maintenance when appropriate e.g., replacement light bulbs, batteries, tv retuning, boiler repressure etc. Liaise directly with other departments, including maintenance and housekeeping for our managed service properties with any relevant feedback and ensuring all properties remain compliant. Supporting our QAs from time-to-time by completing thorough property checks to keep our properties in tip top shape all year around Ensuring vehicle fleet is serviced, maintained, taxed and MOTd. To cover out of hours emergency callout duties on a rota basis to ensure all out of hours emergencies are covered within the Brand The Quality Assurance Team will be accountable for: Identifying, prioritise and arrange property inspections across our portfolio of properties, record results and liaise directly with our owners with the outcome. Providing quality feedback to owners and providing best advise for improvement, setting timescales for completion of any work and follow-up for closure of outstanding items. Overall accountability for the Quality & Compliance offering, ensuring the inspections remain current and practices evolve over time. Producing new content and proposals as and when required. Ensuring all owners are aware of the need to provide legislative documentation for their property and ensure all documents are uploaded onto their owner portal, in line with required timescales and kept up to date. Managing compliance of our local office, ensuring that all offices hold the necessary certifications, staff are adequately trained in first aid, regular fire drills are undertaken and annual Health & Safety courses are renewed for all staff. Working with third party providers to facilitate any necessary work. Skills and Qualifications A full, clean driving licence is essential as part of this role, as well passionate problem solvers, team players and enthusiastic individuals with excellent communication skills. Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way! All we ask if you have the following: Proven customer service experience Excellent communication skills both written and verbal Strong Organisational skills Great attention to detail Excellent rapport building skills IT literate Microsoft Word, Excel, Outlook Full clean driving licence Although standouts will also have: Good knowledge of the local are Experience within the self-catering/hospitality Industry Experience working within a quality environment Knowledge of Industry legislation Interior design knowledge If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply! Who we are Based in the heart of the Cotswolds, our small but multi-talented team look after over 400 properties, from 14th century Cotswold stone cottages to modern lakefront homes. Were big pet and animal lovers here, meaning youll often find a furry friend roaming the office, and were always happy to share our dog-friendly holiday recommendations. Diversity and Inclusion: Here at the Sykes Cottages Family, we encourage and welcome our people to bring their authentic and best selves to work every day. We know the power that comes from different ideas, backgrounds and perspectives. We recognise the role diversity plays in achieving our goals as a business. We actively welcome applications from as wide a range of backgrounds as possible. If you need any particular support or accommodations as part of your application process, please get in touch - our recruitment team are happy to help. JBRP1_UKTJ
Administration Co-ordinator Leicester £22,000-£24,000 plus benefits We are currently recruiting for an Administration Co-ordinator to work on behalf of our clients based in the Leicester area. The administration coordinator would be working directly for the HR Manager and will involve all areas of HR, Facilities and general administration, you will need to be happy to work within a very fast moving business Day to Day responsibilities: Management of bookings of meeting rooms Facilities management relating to parking rota, driving licence checks and data compilation Liaising with all contractors associated with office facilities such as cleaners and maintenance Greeting of visitors and answering incoming general calls HR administration relating to sickness and absence records Secretarial support as and when required Organising hotel bookings, catering for meetings Looking after health and safety in the workplace Providing all administration support to the HR Manager and Senior Management team As the successful Administration Coordinator you will need to have the following background: Solid administration background; Good organisational skills, motivated self-starter and resourceful; Adaptable to change; Goal oriented, enjoys working within a fast moving environment Excellent verbal and written communication skills Highly computer literate in Word, Excel and PowerPoint
May 11, 2024
Full time
Administration Co-ordinator Leicester £22,000-£24,000 plus benefits We are currently recruiting for an Administration Co-ordinator to work on behalf of our clients based in the Leicester area. The administration coordinator would be working directly for the HR Manager and will involve all areas of HR, Facilities and general administration, you will need to be happy to work within a very fast moving business Day to Day responsibilities: Management of bookings of meeting rooms Facilities management relating to parking rota, driving licence checks and data compilation Liaising with all contractors associated with office facilities such as cleaners and maintenance Greeting of visitors and answering incoming general calls HR administration relating to sickness and absence records Secretarial support as and when required Organising hotel bookings, catering for meetings Looking after health and safety in the workplace Providing all administration support to the HR Manager and Senior Management team As the successful Administration Coordinator you will need to have the following background: Solid administration background; Good organisational skills, motivated self-starter and resourceful; Adaptable to change; Goal oriented, enjoys working within a fast moving environment Excellent verbal and written communication skills Highly computer literate in Word, Excel and PowerPoint
About the Role Are you a natural at building rapport? Have a talent for problem-solving? or eager to try a new position within a leading name in holiday industry Manor Cottage Holidays, part of the Sykes Holiday Cottages family, have the exciting opportunity for a Quality Assurance Specialist to join our bustling Burford teams! In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our standout company benefits! Paying a salary between £18,800 and £20,800 / 30 hours per week / 4 days per week, Monday to Saturday (with two days off in the week) Plus access to our annual STIP scheme up to 10% of your salary 33 days annual leave including bank holidays pro rata Plus an additional day off for your Birthday Plus an additional two volunteering days per year Enhanced maternity and paternity policy Inclusive and supportive work environment Employee discounts and benefits with your wellbeing at the centre Opportunities for career progression, personal development and opportunities to be recognised Comprehensive training and development programs to set you up for success Study support for additional qualifications, courses and accreditations Numerous dedicated wellbeing initiatives and access to 24/7 mental health support Joining us as a key player during our busy booking season you will ensure we deliver a exceptional experience to our Owners, all the while instilling trust and efficiency along the way! Liaising directly with Owners across our portfolio, your aim will be to ensure excellent quality of our properties, organising and completing annual quality inspection visits, carrying out quality and compliance visits, making suggestions on upgrades to Owners to better their property performance. You will speak directly with Owners on a regular basis to review and update descriptions, review photos and suggest updates to ensure properties meet or exceed customer expectations. Showcasing your talent in problem-solving and rapport building, this is the perfect opportunity for those looking to make a real difference for our Owners, whilst contributing to creating unforgettable holiday experiences or our Customers! Your Responsibilities Reporting into Quality Assurance Manager, our newest Executive will become a key player within our team, responsible for: Liaising directly with owners to organize and complete annual quality inspection visits. Carry out quality and compliance visits to our property portfolio. Generating reports and sharing with our owners Making suggestions on upgrades and improvements to make sure the property meets or exceeds customer expectations. Supporting owners to resolve issues and make updates where required, to meet the grading or improve the grading. Advising owners where it is possible to make improvements to increase revenue and bookings for the property. Ensuring property descriptions are accurate, including description, amenities, photos and directions. Providing Inventory checks for owners Role requires frequent travel to and from properties to carry out inspections. Arranging for updating of photography, where necessary Liaise directly with new owners as requested by our Business Development Team to carry out advisory quality and compliance visits for new owners joining our portfolio. Provide both written and verbal feedback to owners on quality and compliance issues and incorporate feedback from customer reviews. Assisting with the production of a Property manual for each new Property Responding to and resolving in-house guest issues which come through via the HUB and require interaction locally. Carry out light maintenance when appropriate e.g., replacement light bulbs, batteries, tv retuning, boiler repressure etc. Liaise directly with other departments, including maintenance and housekeeping for our managed service properties with any relevant feedback and ensuring all properties remain compliant. Supporting our QAs from time-to-time by completing thorough property checks to keep our properties in tip top shape all year around Ensuring vehicle fleet is serviced, maintained, taxed and MOTd. To cover out of hours emergency callout duties on a rota basis to ensure all out of hours emergencies are covered within the Brand The Quality Assurance Team will be accountable for: Identifying, prioritise and arrange property inspections across our portfolio of properties, record results and liaise directly with our owners with the outcome. Providing quality feedback to owners and providing best advise for improvement, setting timescales for completion of any work and follow-up for closure of outstanding items. Overall accountability for the Quality & Compliance offering, ensuring the inspections remain current and practices evolve over time. Producing new content and proposals as and when required. Ensuring all owners are aware of the need to provide legislative documentation for their property and ensure all documents are uploaded onto their owner portal, in line with required timescales and kept up to date. Managing compliance of our local office, ensuring that all offices hold the necessary certifications, staff are adequately trained in first aid, regular fire drills are undertaken and annual Health & Safety courses are renewed for all staff. Working with third party providers to facilitate any necessary work. Skills and Qualifications A full, clean driving licence is essential as part of this role, as well passionate problem solvers, team players and enthusiastic individuals with excellent communication skills. Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way! All we ask if you have the following: Proven customer service experience Excellent communication skills both written and verbal Strong Organisational skills Great attention to detail Excellent rapport building skills IT literate Microsoft Word, Excel, Outlook Full clean driving licence Although standouts will also have: Good knowledge of the local are Experience within the self-catering/hospitality Industry Experience working within a quality environment Knowledge of Industry legislation Interior design knowledge If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply! Who we are Based in the heart of the Cotswolds, our small but multi-talented team look after over 400 properties, from 14th century Cotswold stone cottages to modern lakefront homes. Were big pet and animal lovers here, meaning youll often find a furry friend roaming the office, and were always happy to share our dog-friendly holiday recommendations. Diversity and Inclusion: Here at the Sykes Cottages Family, we encourage and welcome our people to bring their authentic and best selves to work every day. We know the power that comes from different ideas, backgrounds and perspectives. We recognise the role diversity plays in achieving our goals as a business. We actively welcome applications from as wide a range of backgrounds as possible. If you need any particular support or accommodations as part of your application process, please get in touch - our recruitment team are happy to help. JBRP1_UKTJ
May 11, 2024
Full time
About the Role Are you a natural at building rapport? Have a talent for problem-solving? or eager to try a new position within a leading name in holiday industry Manor Cottage Holidays, part of the Sykes Holiday Cottages family, have the exciting opportunity for a Quality Assurance Specialist to join our bustling Burford teams! In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our standout company benefits! Paying a salary between £18,800 and £20,800 / 30 hours per week / 4 days per week, Monday to Saturday (with two days off in the week) Plus access to our annual STIP scheme up to 10% of your salary 33 days annual leave including bank holidays pro rata Plus an additional day off for your Birthday Plus an additional two volunteering days per year Enhanced maternity and paternity policy Inclusive and supportive work environment Employee discounts and benefits with your wellbeing at the centre Opportunities for career progression, personal development and opportunities to be recognised Comprehensive training and development programs to set you up for success Study support for additional qualifications, courses and accreditations Numerous dedicated wellbeing initiatives and access to 24/7 mental health support Joining us as a key player during our busy booking season you will ensure we deliver a exceptional experience to our Owners, all the while instilling trust and efficiency along the way! Liaising directly with Owners across our portfolio, your aim will be to ensure excellent quality of our properties, organising and completing annual quality inspection visits, carrying out quality and compliance visits, making suggestions on upgrades to Owners to better their property performance. You will speak directly with Owners on a regular basis to review and update descriptions, review photos and suggest updates to ensure properties meet or exceed customer expectations. Showcasing your talent in problem-solving and rapport building, this is the perfect opportunity for those looking to make a real difference for our Owners, whilst contributing to creating unforgettable holiday experiences or our Customers! Your Responsibilities Reporting into Quality Assurance Manager, our newest Executive will become a key player within our team, responsible for: Liaising directly with owners to organize and complete annual quality inspection visits. Carry out quality and compliance visits to our property portfolio. Generating reports and sharing with our owners Making suggestions on upgrades and improvements to make sure the property meets or exceeds customer expectations. Supporting owners to resolve issues and make updates where required, to meet the grading or improve the grading. Advising owners where it is possible to make improvements to increase revenue and bookings for the property. Ensuring property descriptions are accurate, including description, amenities, photos and directions. Providing Inventory checks for owners Role requires frequent travel to and from properties to carry out inspections. Arranging for updating of photography, where necessary Liaise directly with new owners as requested by our Business Development Team to carry out advisory quality and compliance visits for new owners joining our portfolio. Provide both written and verbal feedback to owners on quality and compliance issues and incorporate feedback from customer reviews. Assisting with the production of a Property manual for each new Property Responding to and resolving in-house guest issues which come through via the HUB and require interaction locally. Carry out light maintenance when appropriate e.g., replacement light bulbs, batteries, tv retuning, boiler repressure etc. Liaise directly with other departments, including maintenance and housekeeping for our managed service properties with any relevant feedback and ensuring all properties remain compliant. Supporting our QAs from time-to-time by completing thorough property checks to keep our properties in tip top shape all year around Ensuring vehicle fleet is serviced, maintained, taxed and MOTd. To cover out of hours emergency callout duties on a rota basis to ensure all out of hours emergencies are covered within the Brand The Quality Assurance Team will be accountable for: Identifying, prioritise and arrange property inspections across our portfolio of properties, record results and liaise directly with our owners with the outcome. Providing quality feedback to owners and providing best advise for improvement, setting timescales for completion of any work and follow-up for closure of outstanding items. Overall accountability for the Quality & Compliance offering, ensuring the inspections remain current and practices evolve over time. Producing new content and proposals as and when required. Ensuring all owners are aware of the need to provide legislative documentation for their property and ensure all documents are uploaded onto their owner portal, in line with required timescales and kept up to date. Managing compliance of our local office, ensuring that all offices hold the necessary certifications, staff are adequately trained in first aid, regular fire drills are undertaken and annual Health & Safety courses are renewed for all staff. Working with third party providers to facilitate any necessary work. Skills and Qualifications A full, clean driving licence is essential as part of this role, as well passionate problem solvers, team players and enthusiastic individuals with excellent communication skills. Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way! All we ask if you have the following: Proven customer service experience Excellent communication skills both written and verbal Strong Organisational skills Great attention to detail Excellent rapport building skills IT literate Microsoft Word, Excel, Outlook Full clean driving licence Although standouts will also have: Good knowledge of the local are Experience within the self-catering/hospitality Industry Experience working within a quality environment Knowledge of Industry legislation Interior design knowledge If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply! Who we are Based in the heart of the Cotswolds, our small but multi-talented team look after over 400 properties, from 14th century Cotswold stone cottages to modern lakefront homes. Were big pet and animal lovers here, meaning youll often find a furry friend roaming the office, and were always happy to share our dog-friendly holiday recommendations. Diversity and Inclusion: Here at the Sykes Cottages Family, we encourage and welcome our people to bring their authentic and best selves to work every day. We know the power that comes from different ideas, backgrounds and perspectives. We recognise the role diversity plays in achieving our goals as a business. We actively welcome applications from as wide a range of backgrounds as possible. If you need any particular support or accommodations as part of your application process, please get in touch - our recruitment team are happy to help. JBRP1_UKTJ
This role is based at St Peters School. Though you will only work during term time, you will be paid a salary every month including the school holidays. This is a fixed-term, 1 year contract from February 2024 covering maternity leave. This role has a starting salary of £15,933 per annum for working 30 hours per week, 38.4 weeks per year (equivalent to £13.77 per hour). Rewards and Benefits Competitive salary Final salary pension Discounts on various services including food shopping Health and wellbeing support Employee Assistance Programme Full induction Term time only hours that allow for good work/life balance Training and development opportunities, including a Level 3 Food Hygiene Qualification. About the Role Using your passion, creativity and enthusiasm, you will inspire a team to produce an outstanding menu using fresh ingredients. In addition to using your flair and passion to create great dishes, you will record meal transactions, control and?administer stock, order food and?sundry supplies, and take responsibility for the day to day running of a smooth kitchen. Your main goal will be to provide school children with tasty, nutritious meals that help them develop healthy bodies and minds. Customer service is at the front and centre of the Twelve15 Vision and Mission. You will be a fantastic communicator with an ability to work with our school clients and our customers to promote the benefits of the service we offer. The key skills we are looking for in our new chef manager are as follows: A passion and skill for cooking with an ability to deliver high levels of meals in a food production environment Health and Safety Certificate Level 1, and proven understanding of health and safety in a kitchen environment Level 2 Food Safety Certificate NVQ Level 2 in food preparation and cooking or equivalent. IT and administrative skills Excellent communication skills (including teamwork, leadership, and customer service) Experience supervising staff and managing a kitchen Experience using catering equipment and the ability to train others Excellent time keeping and flexibility around locations. We'd also love to hear about any other relevant skills, interests, or knowledge that you could bring to the table. Perhaps you have detailed knowledge about allergies, or a particular interest in nutrition. Additionally, if you don't hold these qualifications but have a significant amount of experience catering for large groups of people in a management role, please don't hesitate in applying! Shortlisting In order for you to be considered for shortlisting, your CV and answers to the following questions will clearly evidence the knowledge, skills and qualifications listed above. The questions are: Why do you think eating healthily is so important for children and what is the impact of a healthy school meal for children?Please tell us about your experience of working in a kitchen, including the part you played in the production of food. What experience do you have supervising / managing staff responsible for producing large quantities of food?Please list any skills and qualifications you have that are relevant to this role. The job advert closes at 23:59 on 28/04/2024 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
May 11, 2024
Full time
This role is based at St Peters School. Though you will only work during term time, you will be paid a salary every month including the school holidays. This is a fixed-term, 1 year contract from February 2024 covering maternity leave. This role has a starting salary of £15,933 per annum for working 30 hours per week, 38.4 weeks per year (equivalent to £13.77 per hour). Rewards and Benefits Competitive salary Final salary pension Discounts on various services including food shopping Health and wellbeing support Employee Assistance Programme Full induction Term time only hours that allow for good work/life balance Training and development opportunities, including a Level 3 Food Hygiene Qualification. About the Role Using your passion, creativity and enthusiasm, you will inspire a team to produce an outstanding menu using fresh ingredients. In addition to using your flair and passion to create great dishes, you will record meal transactions, control and?administer stock, order food and?sundry supplies, and take responsibility for the day to day running of a smooth kitchen. Your main goal will be to provide school children with tasty, nutritious meals that help them develop healthy bodies and minds. Customer service is at the front and centre of the Twelve15 Vision and Mission. You will be a fantastic communicator with an ability to work with our school clients and our customers to promote the benefits of the service we offer. The key skills we are looking for in our new chef manager are as follows: A passion and skill for cooking with an ability to deliver high levels of meals in a food production environment Health and Safety Certificate Level 1, and proven understanding of health and safety in a kitchen environment Level 2 Food Safety Certificate NVQ Level 2 in food preparation and cooking or equivalent. IT and administrative skills Excellent communication skills (including teamwork, leadership, and customer service) Experience supervising staff and managing a kitchen Experience using catering equipment and the ability to train others Excellent time keeping and flexibility around locations. We'd also love to hear about any other relevant skills, interests, or knowledge that you could bring to the table. Perhaps you have detailed knowledge about allergies, or a particular interest in nutrition. Additionally, if you don't hold these qualifications but have a significant amount of experience catering for large groups of people in a management role, please don't hesitate in applying! Shortlisting In order for you to be considered for shortlisting, your CV and answers to the following questions will clearly evidence the knowledge, skills and qualifications listed above. The questions are: Why do you think eating healthily is so important for children and what is the impact of a healthy school meal for children?Please tell us about your experience of working in a kitchen, including the part you played in the production of food. What experience do you have supervising / managing staff responsible for producing large quantities of food?Please list any skills and qualifications you have that are relevant to this role. The job advert closes at 23:59 on 28/04/2024 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Account Manager Are you an Account Manager who has experience working within the manufacturing or engineering sector. A cutting edge technology company are on the hunt for an Account Manager to join their multinational corporation. The Technology Centre, a division of a prominent multinational corporation based in Europe, serves as the sole manufacturing hub for the company in the region. Apart from catering to its manufacturing needs, it also offers contracting solutions to other businesses. Additionally, it houses a customer service centre, a Business Incubation Centre, and various other facilities. Its primary focus lies in producing advanced Broadcast and Professional Cameras and Systems, including cutting-edge 4K technology, which are widely deployed in sports arenas, studios, and broadcast units globally. What you'll be doing: Developing and maintaining strong relationships with business partners at all levels. Handling and prioritising customer requests efficiently. Gathering, analysing, and communicating data and sales forecasts to internal and external stakeholders. Leading regular customer calls and Quarterly Business Reviews. Preparing and presenting customer quotations. Facilitating the introduction of new products. Arranging and conducting site visits, open days, and presentations. Representing the company at networking events and dinners. What you'll bring to the team: Proficiency in Microsoft Office suite. Strong communication and presentation skills. Commercial and strategic thinking. Understanding of effective Customer Relationship Management. Organisational skills and ability to work in a fast-paced environment. Resilience and adaptability to changing demands. Self-motivation and proactive approach. Desirable qualifications and attributes: Prior experience in Electronics or Mechanical Manufacturing/Design Environment. Degree in Business Management or Supply Chain Management preferred. Familiarity with change management principles. Flexible and proactive work approach. Stakeholder managment And this is what you'll get in return: Competitive salary. Enhanced company pension scheme. Life assurance. Target-related annual bonus. Generous annual leave. Onsite gym and secure parking. Subsidised canteen. Access to discounted products Private healthcare. Pop me a message if you would like more information. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
May 11, 2024
Full time
Account Manager Are you an Account Manager who has experience working within the manufacturing or engineering sector. A cutting edge technology company are on the hunt for an Account Manager to join their multinational corporation. The Technology Centre, a division of a prominent multinational corporation based in Europe, serves as the sole manufacturing hub for the company in the region. Apart from catering to its manufacturing needs, it also offers contracting solutions to other businesses. Additionally, it houses a customer service centre, a Business Incubation Centre, and various other facilities. Its primary focus lies in producing advanced Broadcast and Professional Cameras and Systems, including cutting-edge 4K technology, which are widely deployed in sports arenas, studios, and broadcast units globally. What you'll be doing: Developing and maintaining strong relationships with business partners at all levels. Handling and prioritising customer requests efficiently. Gathering, analysing, and communicating data and sales forecasts to internal and external stakeholders. Leading regular customer calls and Quarterly Business Reviews. Preparing and presenting customer quotations. Facilitating the introduction of new products. Arranging and conducting site visits, open days, and presentations. Representing the company at networking events and dinners. What you'll bring to the team: Proficiency in Microsoft Office suite. Strong communication and presentation skills. Commercial and strategic thinking. Understanding of effective Customer Relationship Management. Organisational skills and ability to work in a fast-paced environment. Resilience and adaptability to changing demands. Self-motivation and proactive approach. Desirable qualifications and attributes: Prior experience in Electronics or Mechanical Manufacturing/Design Environment. Degree in Business Management or Supply Chain Management preferred. Familiarity with change management principles. Flexible and proactive work approach. Stakeholder managment And this is what you'll get in return: Competitive salary. Enhanced company pension scheme. Life assurance. Target-related annual bonus. Generous annual leave. Onsite gym and secure parking. Subsidised canteen. Access to discounted products Private healthcare. Pop me a message if you would like more information. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
This role is based at Reigate School. Though you will only work during term time, you will be paid a salary every month including school holidays. This role has a starting salary of £17,839.77 per annum for working 35 hours per week, 38.2 weeks per year (equivalent to £13.34 per hour, inclusive of holiday pay). Rewards and Benefits Competitive salary Final salary pension Discounts on various services including food shopping Health and wellbeing support Employee Assistance Programme Full induction Term time only hours that allow for good work/life balance Training and development opportunities, including a Level 3 Food Hygiene Qualification. About the Role Using your passion, creativity and enthusiasm, you will inspire a team to produce an outstanding menu using fresh ingredients. In addition to using your flair and passion to create great dishes, you will record meal transactions, control and?administer stock, order food and?sundry supplies, and take responsibility for the day to day running of a smooth kitchen. Your main goal will be to provide school children with tasty, nutritious meals that help them develop healthy bodies and minds. Customer service is at the front and centre of the Twelve15 Vision and Mission. You will be a fantastic communicator with an ability to work with our school clients and our customers to promote the benefits of the service we offer. The key skills we are looking for in our new chef manager are as follows: A passion and skill for cooking with an ability to deliver high levels of meals in a food production environment Health and Safety Certificate Level 1, and proven understanding of health and safety in a kitchen environment Level 2 Food Safety Certificate NVQ Level 2 in food preparation and cooking or equivalent. IT and administrative skills Excellent communication skills (including teamwork, leadership, and customer service) Experience supervising staff and managing a kitchen Experience using catering equipment and the ability to train others Excellent time keeping and flexibility around locations. We'd also love to hear about any other relevant skills, interests, or knowledge that you could bring to the table. Perhaps you have detailed knowledge about allergies, or a particular interest in nutrition. Additionally, if you don't hold these qualifications but have a significant amount of experience catering for large groups of people in a management role, please don't hesitate in applying! Shortlisting In order for you to be considered for shortlisting, your CV and answers to the following questions will clearly evidence the knowledge, skills and qualifications listed above. The questions are: Why do you think eating healthily is so important for children and what is the impact of a healthy school meal for children? Please tell us about your experience of working in a kitchen, including the part you played in the production of food. What experience do you have supervising / managing staff responsible for producing large quantities of food? Please list any skills and qualifications you have that are relevant to this role. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 15/05/2024 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
May 11, 2024
Full time
This role is based at Reigate School. Though you will only work during term time, you will be paid a salary every month including school holidays. This role has a starting salary of £17,839.77 per annum for working 35 hours per week, 38.2 weeks per year (equivalent to £13.34 per hour, inclusive of holiday pay). Rewards and Benefits Competitive salary Final salary pension Discounts on various services including food shopping Health and wellbeing support Employee Assistance Programme Full induction Term time only hours that allow for good work/life balance Training and development opportunities, including a Level 3 Food Hygiene Qualification. About the Role Using your passion, creativity and enthusiasm, you will inspire a team to produce an outstanding menu using fresh ingredients. In addition to using your flair and passion to create great dishes, you will record meal transactions, control and?administer stock, order food and?sundry supplies, and take responsibility for the day to day running of a smooth kitchen. Your main goal will be to provide school children with tasty, nutritious meals that help them develop healthy bodies and minds. Customer service is at the front and centre of the Twelve15 Vision and Mission. You will be a fantastic communicator with an ability to work with our school clients and our customers to promote the benefits of the service we offer. The key skills we are looking for in our new chef manager are as follows: A passion and skill for cooking with an ability to deliver high levels of meals in a food production environment Health and Safety Certificate Level 1, and proven understanding of health and safety in a kitchen environment Level 2 Food Safety Certificate NVQ Level 2 in food preparation and cooking or equivalent. IT and administrative skills Excellent communication skills (including teamwork, leadership, and customer service) Experience supervising staff and managing a kitchen Experience using catering equipment and the ability to train others Excellent time keeping and flexibility around locations. We'd also love to hear about any other relevant skills, interests, or knowledge that you could bring to the table. Perhaps you have detailed knowledge about allergies, or a particular interest in nutrition. Additionally, if you don't hold these qualifications but have a significant amount of experience catering for large groups of people in a management role, please don't hesitate in applying! Shortlisting In order for you to be considered for shortlisting, your CV and answers to the following questions will clearly evidence the knowledge, skills and qualifications listed above. The questions are: Why do you think eating healthily is so important for children and what is the impact of a healthy school meal for children? Please tell us about your experience of working in a kitchen, including the part you played in the production of food. What experience do you have supervising / managing staff responsible for producing large quantities of food? Please list any skills and qualifications you have that are relevant to this role. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 15/05/2024 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Business Development Manager - Eastern Region Area to be covered A1 corridor from Newcastle to Peterborough Lincat is a thriving manufacturing business; one of the world's leading names in commercial catering equipment with over 50 years' experience of delivering world class innovation and product quality to its extensive customer base. Our company manufactures 50,000 products each year and exports to 80+ countries. We have great products, great people and great customers. We have an exciting opportunity for an ambitious and driven person who is keen to become a Business Development Manager. Key Areas of Responsibility Establish, develop and generate new business to ensure targeted growth Develop and maintain successful relationships at all levels to develop new business opportunities Identify and develop new end user business to drive through specified distributors Identify, develop and establish new business, including to expand public sector customer base Identify new potential distributors Recommend and develop new product development and key product opportunities by surveying consumer needs and trends Keep abreast with products, market conditions and competitive activities, advertising and promotional trends through research Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products Work effectively with the internal sales team, external colleagues and partners, developing new business ideas Work closely with the Lincat Marketing department to develop consistent lead generation, new business ideas and opportunities Participate in trade shows, events and conventions Update CRM system Expedite and support the resolution of customer problems and complaints Structure time to plan journeys within the region to ensure effective visits Knowledge, Skills, and Experience Must have experience in the commercial catering marketplace Successful sales track record Experience and knowledge of end user and distributor selling, and targeted sales growth Proactive and able to make decisions High level organisational and time management skills and the ability to pragmatically assess and manage priorities Excellent communication and interpersonal skills with the ability to deal professionally and empathetically with all clients, internal and external stakeholders The ability to assess customer demand commercially, alongside cost implications and to negotiate skillfully, and confidently High level of attention to detail Probing and enquiring mind in order to be able to explore options and develop business opportunities Computer literate, specifically Microsoft Office Knowledge of CRM systems Flexible and able to travel
May 11, 2024
Full time
Business Development Manager - Eastern Region Area to be covered A1 corridor from Newcastle to Peterborough Lincat is a thriving manufacturing business; one of the world's leading names in commercial catering equipment with over 50 years' experience of delivering world class innovation and product quality to its extensive customer base. Our company manufactures 50,000 products each year and exports to 80+ countries. We have great products, great people and great customers. We have an exciting opportunity for an ambitious and driven person who is keen to become a Business Development Manager. Key Areas of Responsibility Establish, develop and generate new business to ensure targeted growth Develop and maintain successful relationships at all levels to develop new business opportunities Identify and develop new end user business to drive through specified distributors Identify, develop and establish new business, including to expand public sector customer base Identify new potential distributors Recommend and develop new product development and key product opportunities by surveying consumer needs and trends Keep abreast with products, market conditions and competitive activities, advertising and promotional trends through research Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products Work effectively with the internal sales team, external colleagues and partners, developing new business ideas Work closely with the Lincat Marketing department to develop consistent lead generation, new business ideas and opportunities Participate in trade shows, events and conventions Update CRM system Expedite and support the resolution of customer problems and complaints Structure time to plan journeys within the region to ensure effective visits Knowledge, Skills, and Experience Must have experience in the commercial catering marketplace Successful sales track record Experience and knowledge of end user and distributor selling, and targeted sales growth Proactive and able to make decisions High level organisational and time management skills and the ability to pragmatically assess and manage priorities Excellent communication and interpersonal skills with the ability to deal professionally and empathetically with all clients, internal and external stakeholders The ability to assess customer demand commercially, alongside cost implications and to negotiate skillfully, and confidently High level of attention to detail Probing and enquiring mind in order to be able to explore options and develop business opportunities Computer literate, specifically Microsoft Office Knowledge of CRM systems Flexible and able to travel
Procurement Account Director - Facilities x 3 - Global FTSE 100 Firm - Central London (Hybrid Working) - £90k - £100k + Car Allowance & benefits To apply please contact Adam at Due to exponential growth, a globally esteemed professional services firm are urgently seeking a Senior Facilities procurement candidates to join their prestigious global procurement team. These roles will be leading some of the organisations most important accounts during an exciting period of growth and transformation. Role responsibilities: You will lead procurement activities across the division for key accounts, managing all strategic sourcing and related activities Accountable for developing and implementin strategy for client accounts, from procurement planning, through RFP management and bid analysis, working closely with cross-functional stakeholder groups Develop and implement procurement strategies across real estate and facilities e.g., soft services, (cleaning, catering & security) Management framework of the PSL Build and maintain relationships with key senior stakeholders to ensure procurement is seen as a valued contributor Required Skillset: The gravitas to engage with and influence senior level stakeholders, gaining buy-in to push through innovative sourcing solutions and strategies A significant knowledge of FM procurement, with a strong track record of procuring either Hard or Soft services (building maintenance, M&E, HVAC, Cleaning, Catering, Security) A strong understadning of IFM within a supplier envrionment ideal MCIPS and degree preferable but not essential This an excellent opportunity for an experienced Facilities procurement candidate to join a market leading global organisation working on business-critical company projects in a leadership capacity. To apply please contact Adam at Key skills: Procurement, Indirect, Strategic Sourcing, FM, M&E, Hard Services, Soft Services, NEC3, Purchasing, Buying, Negotiation, MCIPS, stakeholder engagement, London, Central London, Global, Facilities, Account Manager, Sourcing Manager
May 11, 2024
Full time
Procurement Account Director - Facilities x 3 - Global FTSE 100 Firm - Central London (Hybrid Working) - £90k - £100k + Car Allowance & benefits To apply please contact Adam at Due to exponential growth, a globally esteemed professional services firm are urgently seeking a Senior Facilities procurement candidates to join their prestigious global procurement team. These roles will be leading some of the organisations most important accounts during an exciting period of growth and transformation. Role responsibilities: You will lead procurement activities across the division for key accounts, managing all strategic sourcing and related activities Accountable for developing and implementin strategy for client accounts, from procurement planning, through RFP management and bid analysis, working closely with cross-functional stakeholder groups Develop and implement procurement strategies across real estate and facilities e.g., soft services, (cleaning, catering & security) Management framework of the PSL Build and maintain relationships with key senior stakeholders to ensure procurement is seen as a valued contributor Required Skillset: The gravitas to engage with and influence senior level stakeholders, gaining buy-in to push through innovative sourcing solutions and strategies A significant knowledge of FM procurement, with a strong track record of procuring either Hard or Soft services (building maintenance, M&E, HVAC, Cleaning, Catering, Security) A strong understadning of IFM within a supplier envrionment ideal MCIPS and degree preferable but not essential This an excellent opportunity for an experienced Facilities procurement candidate to join a market leading global organisation working on business-critical company projects in a leadership capacity. To apply please contact Adam at Key skills: Procurement, Indirect, Strategic Sourcing, FM, M&E, Hard Services, Soft Services, NEC3, Purchasing, Buying, Negotiation, MCIPS, stakeholder engagement, London, Central London, Global, Facilities, Account Manager, Sourcing Manager
Retail Assistant Shop Manager - London Based Charity Kentish Town, London Salary £22,824 per annum + benefits A fantastic opportunity to join a much-loved London based charity retailer as an Assistant Store/Assistant Shop Manager has arisen. We are looking for a commercially minded Assistant Store/Assistant Shop Manager who is passionate about maximising sales and profits for this key store located in Kentish Town. London.Reporting into the Store Manager, you will be responsible for all aspects of the shop in the absence of the shop manager, meeting agreed sales targets, and maximising profit to increase the overall contribution of the shop. To be an ambassador for the charity, supporting and endorsing the cultural aims of the organisation. This role is instrumental in making the shops the hub of the local community, acting as the face of the charity, raising public awareness the amazing work this charity does. Charity Retail Assistant Shop Manager - The Role: In conjunction with the Store Manager achieve agreed sales targets and maximise profit through effective cost control. Ensure that a standard of excellence is maintained, in terms of customer service and supporter care. Generate additional income using local corporate and independent contacts, and social media. Generate quality donated goods, to achieve the agreed processing targets, in order to maximise shop density levels, whilst complying with pricing guidelines. Maintain a high standard of visual merchandising and display. Comply with Health and Safety policies and directives. Effectively recruit, develop and retain both paid staff and volunteers; ensuring that they have ongoing training and knowledge to maximise their potential. Charity Retail Assistant Shop Manager - The Person: Previous Assistant Manager or Supervisory experience within charity or fashion retail. Commercial awareness and the ability to create a customer journey to the highest level. Experience of managing a diverse team of people. Experience of visual merchandising and commerciality. Experience of working in a fast paced, sales driven, customer facing environment, Experience of working with sales and profit targets. Passion for charity retailing. Passion for fashion and key knowledge of the latest fashion trends. If you have experience within fashion retailing or charity retailing as an Assistant Manager or Supervisor and you are interested in working for a great charity who have a fantastic training and progression platform in place, please do not hesitate to apply today with your CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
May 11, 2024
Full time
Retail Assistant Shop Manager - London Based Charity Kentish Town, London Salary £22,824 per annum + benefits A fantastic opportunity to join a much-loved London based charity retailer as an Assistant Store/Assistant Shop Manager has arisen. We are looking for a commercially minded Assistant Store/Assistant Shop Manager who is passionate about maximising sales and profits for this key store located in Kentish Town. London.Reporting into the Store Manager, you will be responsible for all aspects of the shop in the absence of the shop manager, meeting agreed sales targets, and maximising profit to increase the overall contribution of the shop. To be an ambassador for the charity, supporting and endorsing the cultural aims of the organisation. This role is instrumental in making the shops the hub of the local community, acting as the face of the charity, raising public awareness the amazing work this charity does. Charity Retail Assistant Shop Manager - The Role: In conjunction with the Store Manager achieve agreed sales targets and maximise profit through effective cost control. Ensure that a standard of excellence is maintained, in terms of customer service and supporter care. Generate additional income using local corporate and independent contacts, and social media. Generate quality donated goods, to achieve the agreed processing targets, in order to maximise shop density levels, whilst complying with pricing guidelines. Maintain a high standard of visual merchandising and display. Comply with Health and Safety policies and directives. Effectively recruit, develop and retain both paid staff and volunteers; ensuring that they have ongoing training and knowledge to maximise their potential. Charity Retail Assistant Shop Manager - The Person: Previous Assistant Manager or Supervisory experience within charity or fashion retail. Commercial awareness and the ability to create a customer journey to the highest level. Experience of managing a diverse team of people. Experience of visual merchandising and commerciality. Experience of working in a fast paced, sales driven, customer facing environment, Experience of working with sales and profit targets. Passion for charity retailing. Passion for fashion and key knowledge of the latest fashion trends. If you have experience within fashion retailing or charity retailing as an Assistant Manager or Supervisor and you are interested in working for a great charity who have a fantastic training and progression platform in place, please do not hesitate to apply today with your CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
We're currently recruiting a dedicated Unit Manager - Asda to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 40 hours per week. As a Unit Manager - Asda, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Could you bring your spark to Asda? Here's what you need to know before applying: Your key responsibilities will include: Supervising teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new service concepts to drive sales Liaising between customers and our internal teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Unit Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of management experience within a similiar sector or industry Have experience managing teams in a similar role Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com WJ Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
May 11, 2024
Full time
We're currently recruiting a dedicated Unit Manager - Asda to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 40 hours per week. As a Unit Manager - Asda, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Could you bring your spark to Asda? Here's what you need to know before applying: Your key responsibilities will include: Supervising teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new service concepts to drive sales Liaising between customers and our internal teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Unit Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of management experience within a similiar sector or industry Have experience managing teams in a similar role Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com WJ Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
Job Title: Financial Accountant Location: Maidenhead - on-site Contract Duration: 12 months initially, potential for permanent work afterwards My client, a prominent player in the healthcare industry, is renowned for developing groundbreaking products in diagnostics, medical devices, nutrition, and branded generic pharmaceuticals. With a global workforce of 114,000 employees spread across more than 160 countries, they are committed to making a lasting impact on health. Main Purpose of the Job: This role is situated within the CFS (Corporate Finance Services) division. Specifically, the position entails financial accounting responsibilities, catering to all CFS requirements within the business for both the UK and Ireland. Additionally, the role extends to encompass broader CFS accounting and tax-related duties in other entities as necessary. Main Accountabilities: Provide assistance to the Medical Controller in the preparation and submission of Statutory Financial Statements, handling associated external audit requests. Assist the Medical Controller in preparing and submitting Corporation tax returns, and contribute to Corporation tax inquiries. Provide support in the realm of VAT returns, intrastat reporting, and address VAT inquiries. Manage the fixed asset verification process and handle ad hoc issues. Contribute to Month End Close (MEC) and Year End Close tasks and processes as required, liaising with HUB contacts when necessary. Support and participate in the annual Insurance submission process. Undertake specific tasks within the broader group of companies when required. Assist in projects and activities as defined by the Affiliate Finance Director. General Accountabilities: Adhere to the company's policies and procedures to meet statutory, quality, and business requirements within the overall strategy of the organisation. Take responsibility for health, safety, and environmental performance, ensuring compliance with EHS (Environmental Health and Safety) programs, regulations, and standards as outlined in the EHS Handbook. Background/Education: Qualified accountant - ACA or ACCA. Solid understanding of Corporation Tax, Statutory Accounting & VAT. Proficient in Excel. Excellent communication skills with the ability to convey technical accounting and taxation issues in a straightforward manner to both Financial and non-Financial managers. Working knowledge and understanding of SAP is a bonus. Previous audit experience would be advantageous. Possession of a driving licence. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
May 11, 2024
Contractor
Job Title: Financial Accountant Location: Maidenhead - on-site Contract Duration: 12 months initially, potential for permanent work afterwards My client, a prominent player in the healthcare industry, is renowned for developing groundbreaking products in diagnostics, medical devices, nutrition, and branded generic pharmaceuticals. With a global workforce of 114,000 employees spread across more than 160 countries, they are committed to making a lasting impact on health. Main Purpose of the Job: This role is situated within the CFS (Corporate Finance Services) division. Specifically, the position entails financial accounting responsibilities, catering to all CFS requirements within the business for both the UK and Ireland. Additionally, the role extends to encompass broader CFS accounting and tax-related duties in other entities as necessary. Main Accountabilities: Provide assistance to the Medical Controller in the preparation and submission of Statutory Financial Statements, handling associated external audit requests. Assist the Medical Controller in preparing and submitting Corporation tax returns, and contribute to Corporation tax inquiries. Provide support in the realm of VAT returns, intrastat reporting, and address VAT inquiries. Manage the fixed asset verification process and handle ad hoc issues. Contribute to Month End Close (MEC) and Year End Close tasks and processes as required, liaising with HUB contacts when necessary. Support and participate in the annual Insurance submission process. Undertake specific tasks within the broader group of companies when required. Assist in projects and activities as defined by the Affiliate Finance Director. General Accountabilities: Adhere to the company's policies and procedures to meet statutory, quality, and business requirements within the overall strategy of the organisation. Take responsibility for health, safety, and environmental performance, ensuring compliance with EHS (Environmental Health and Safety) programs, regulations, and standards as outlined in the EHS Handbook. Background/Education: Qualified accountant - ACA or ACCA. Solid understanding of Corporation Tax, Statutory Accounting & VAT. Proficient in Excel. Excellent communication skills with the ability to convey technical accounting and taxation issues in a straightforward manner to both Financial and non-Financial managers. Working knowledge and understanding of SAP is a bonus. Previous audit experience would be advantageous. Possession of a driving licence. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
My client, an International Commodities house, are seeking a dynamic and organised individual to join their team as an Office Manager. You will be based in their London office but this client also has a Bourne end and several European locations that you will oversee. This role is pivotal in ensuring the smooth operation of the office and providing exceptional service to clients and guests. The ideal candidate will possess strong communication skills, attention to detail, and the ability to multitask effectively. Responsibilities: First point of contact for all office queries Manage effective space utilisation and oversee all internal moves Plan and co-ordinate office moves Conduct daily and weekly office checks in order to maintain highestpossible standard of office presentation and provide design solutions Oversee security and cleaning teams Manage existing service contractors including catering, building maintenance, hospitality Manage Operations staff rotas and make sure that cover is always in place Oversee content of the intranet is up to date and accurate Assist with Health and Safety throughout the Company, ensureand monitor compliance with Health and Safety Regulations, conduct risk assessments Coordinate new starters' process with IT Coordinate monthly staff events Overseeing European offices Skills and experience required: Proven experience in a similar role, preferably in a corporate or professional environmentExcellent communication and interpersonal skillsStrong organisational and time management abilitiesProficiency in MS Office (Word, Excel, Outlook)Ability to handle multiple tasks and prioritise responsibilities effectivelyAttention to detail and accuracy
May 11, 2024
Full time
My client, an International Commodities house, are seeking a dynamic and organised individual to join their team as an Office Manager. You will be based in their London office but this client also has a Bourne end and several European locations that you will oversee. This role is pivotal in ensuring the smooth operation of the office and providing exceptional service to clients and guests. The ideal candidate will possess strong communication skills, attention to detail, and the ability to multitask effectively. Responsibilities: First point of contact for all office queries Manage effective space utilisation and oversee all internal moves Plan and co-ordinate office moves Conduct daily and weekly office checks in order to maintain highestpossible standard of office presentation and provide design solutions Oversee security and cleaning teams Manage existing service contractors including catering, building maintenance, hospitality Manage Operations staff rotas and make sure that cover is always in place Oversee content of the intranet is up to date and accurate Assist with Health and Safety throughout the Company, ensureand monitor compliance with Health and Safety Regulations, conduct risk assessments Coordinate new starters' process with IT Coordinate monthly staff events Overseeing European offices Skills and experience required: Proven experience in a similar role, preferably in a corporate or professional environmentExcellent communication and interpersonal skillsStrong organisational and time management abilitiesProficiency in MS Office (Word, Excel, Outlook)Ability to handle multiple tasks and prioritise responsibilities effectivelyAttention to detail and accuracy