One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Secretarial and Governance Officer Membership Body 3 Days Chelmsford Office Minimum, 2 Days Home Maximum Basic Salary £35,000 Benefits include - 20 days Holiday plus public holidays and Pension Scheme. Permanent, Full Time My client a well-established and leading membership body with over 7,000 members in UK and Internationally is currently searching for a Secretarial and Governance Officer The Role of Secretarial and Governance Officer: As the Officer, in addition to providing administrative support across the organisation, CEO and Executive team, you will have oversight of the charity governance administration and support the day-to-day effectiveness of the office operation, both physically at the head office in Chelmsford and in the way the operation runs remotely. This role offers variety and the opportunity to gain wider experience within the Charity section. As the Officer, excellent communication, time management and strong organisational skills will enable you to deal with internal and external stakeholders, produce high-quality work, organise, process information and co-ordinate meetings and governance activities. Key Responsibilities: Take the lead in ensuring a timely and appropriate response to unexpected administrative problems to protect the institute's integrity and reputation. Assist the Honorary Company Secretary in carrying out reporting responsibilities. Attend and support exhibitions and events when required. Co-ordinate annual report submission and collate draft content. Provide committee secretariat services to groups and committees such as the Industrial Associates Development Group, Plumbing Industry Employers Group, Technical Strategy Group and Education & Training Group. Provide administrative support, as required, to the Business Development Manager. Support colleagues in departments across the organisation, including membership, finance and technical. Display calm assertiveness and clear thinking in exercising all duties; set the example to all other staff on full personal engagement with institute's strategy purpose and goals. Person Specification: Proven experience of administration, office management and Microsoft Office Suite including Teams and Zoom Proven experience of taking accurate minutes, proof reading, managing diaries and meeting schedules. Knowledge of managing correspondence and documents including ability to maintain both electronic and hard copy filing. Experience in running Board meetings, AGM, President's Dinner, events, group gatherings and conferences. Exceptional communication and interpersonal skills, with the ability to interact confidently with individuals at all levels. High level of integrity and discretion in handling confidential and sensitive information with superior attention to detail. To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
May 18, 2024
Full time
Secretarial and Governance Officer Membership Body 3 Days Chelmsford Office Minimum, 2 Days Home Maximum Basic Salary £35,000 Benefits include - 20 days Holiday plus public holidays and Pension Scheme. Permanent, Full Time My client a well-established and leading membership body with over 7,000 members in UK and Internationally is currently searching for a Secretarial and Governance Officer The Role of Secretarial and Governance Officer: As the Officer, in addition to providing administrative support across the organisation, CEO and Executive team, you will have oversight of the charity governance administration and support the day-to-day effectiveness of the office operation, both physically at the head office in Chelmsford and in the way the operation runs remotely. This role offers variety and the opportunity to gain wider experience within the Charity section. As the Officer, excellent communication, time management and strong organisational skills will enable you to deal with internal and external stakeholders, produce high-quality work, organise, process information and co-ordinate meetings and governance activities. Key Responsibilities: Take the lead in ensuring a timely and appropriate response to unexpected administrative problems to protect the institute's integrity and reputation. Assist the Honorary Company Secretary in carrying out reporting responsibilities. Attend and support exhibitions and events when required. Co-ordinate annual report submission and collate draft content. Provide committee secretariat services to groups and committees such as the Industrial Associates Development Group, Plumbing Industry Employers Group, Technical Strategy Group and Education & Training Group. Provide administrative support, as required, to the Business Development Manager. Support colleagues in departments across the organisation, including membership, finance and technical. Display calm assertiveness and clear thinking in exercising all duties; set the example to all other staff on full personal engagement with institute's strategy purpose and goals. Person Specification: Proven experience of administration, office management and Microsoft Office Suite including Teams and Zoom Proven experience of taking accurate minutes, proof reading, managing diaries and meeting schedules. Knowledge of managing correspondence and documents including ability to maintain both electronic and hard copy filing. Experience in running Board meetings, AGM, President's Dinner, events, group gatherings and conferences. Exceptional communication and interpersonal skills, with the ability to interact confidently with individuals at all levels. High level of integrity and discretion in handling confidential and sensitive information with superior attention to detail. To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Business Development Manager - IT solutions for the food and manufacturing industry Basic salary circa 50,000 + OTE + car allowance + benefits Home based in UK My client is a specialist provider of software, hardware and services for the food processing and manufacturing industry. They are currently growing and are looking for a new business focused sales professional to join their team. If you've got a strong software/hardware background and have sold into the food or manufacturing sector this is a brilliant opportunity to join the business at a really exciting time and help drive the sales strategy forward. The Role: This is a home based role covering the UK, selling a modular system including hardware, software and services for the food and manufacturing sector. It includes warehouse management and dispatch solutions, recipe management and a number of other modules for the food and manufacturing sectors. It's a 100% new business generation role and you'll self source many of your own leads. There is marketing support to help with email marketing campaigns and any incoming leads will come directly to you. There is also a good internal referral system from on the road engineers who have really strong market knowledge. The bulk of their existing business is within the food sector but there is an active plan to target non food manufacturing which creates a real opportunity. Once someone is settled in the role and the revenue is consistent there will be potential to add more people into the sales team, giving a great opportunity to the person taking on this role. There will be UK travel and the need to stay away from home as and when required The Person: We're looking for someone with really strong new business sales experience within software/hardware. Any experience selling into food processing/manufacturing or other manufacturing would be fantastic but isn't absolutely essential. A central UK location would be preferred but this is less important than the right skills and experience You'll be used to working to slightly longer sales cycles (6-12 months on average) and be comfortable with a fairly complex sales process. We're looking for someone driven and motivated who can present and communicate confidently with prospects and manage a sales pipeline. As you'll be travelling to client's a full UK driving license is required,. The Package: A basic salary circa 50,000 is offered There is an uncapped OTE Car allowance of 4,800 per year Private medical insurance and cash plan Life assurance Travel insurance Electric vehicle salary sacrifice scheme Additional benefits to choose from This role is immediately available so please apply below and shortlisted candidates will be contacted within 48 working hours. Highbridge Talent is acting as a recruitment agency in relation to this role
May 18, 2024
Full time
Business Development Manager - IT solutions for the food and manufacturing industry Basic salary circa 50,000 + OTE + car allowance + benefits Home based in UK My client is a specialist provider of software, hardware and services for the food processing and manufacturing industry. They are currently growing and are looking for a new business focused sales professional to join their team. If you've got a strong software/hardware background and have sold into the food or manufacturing sector this is a brilliant opportunity to join the business at a really exciting time and help drive the sales strategy forward. The Role: This is a home based role covering the UK, selling a modular system including hardware, software and services for the food and manufacturing sector. It includes warehouse management and dispatch solutions, recipe management and a number of other modules for the food and manufacturing sectors. It's a 100% new business generation role and you'll self source many of your own leads. There is marketing support to help with email marketing campaigns and any incoming leads will come directly to you. There is also a good internal referral system from on the road engineers who have really strong market knowledge. The bulk of their existing business is within the food sector but there is an active plan to target non food manufacturing which creates a real opportunity. Once someone is settled in the role and the revenue is consistent there will be potential to add more people into the sales team, giving a great opportunity to the person taking on this role. There will be UK travel and the need to stay away from home as and when required The Person: We're looking for someone with really strong new business sales experience within software/hardware. Any experience selling into food processing/manufacturing or other manufacturing would be fantastic but isn't absolutely essential. A central UK location would be preferred but this is less important than the right skills and experience You'll be used to working to slightly longer sales cycles (6-12 months on average) and be comfortable with a fairly complex sales process. We're looking for someone driven and motivated who can present and communicate confidently with prospects and manage a sales pipeline. As you'll be travelling to client's a full UK driving license is required,. The Package: A basic salary circa 50,000 is offered There is an uncapped OTE Car allowance of 4,800 per year Private medical insurance and cash plan Life assurance Travel insurance Electric vehicle salary sacrifice scheme Additional benefits to choose from This role is immediately available so please apply below and shortlisted candidates will be contacted within 48 working hours. Highbridge Talent is acting as a recruitment agency in relation to this role
Car Sales Executive - Blackpool Your role is to work closely to ensure a seamless customer buying experience. Your role will be to discuss the purchasing arrangements and ensure that the customer is happy with their vehicle of choice. The job:- Understanding and adapting to the customers' buying strategy and encouraging them to experience the product through test drives.- Agreeing price and payment methods including advising on any financing options with the customer direct, working within company guidelines.- Ensuring that each delivery is followed up with a personal phone call to check that the customer is happy with their purchase. Maintain contact with customers to build relationships and future business.- Planning and organising own daily sales activity - for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business.- Working alongside colleagues and other departments to ensure a seamless service to our customers.- Positively participating in training and development opportunities to assist the Group in achieving its aims and objectives. The Candidate: For this role, we are looking for an individual who can demonstrate the following skills and attributes: - - Able to plan, organise self and meet agreed work deadlines.- Able to assimilate information quickly and provide considered responses.- Strong work ethic and adaptable to change.- Attention to detail and maintains good, accurate quality of work.- Ability to work to tight deadlines to achieve the business needs.- Able to react positively to organisational and market changes.- You must be IT literate (PC, Microsoft and web literate), and hold a full UK driving licence. Benefits: - 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday.- Healthcare cash plan.- Employee vehicle-discount schemes.- High street discounts- Cycle to work scheme.- Eyecare vouchers.- Company pension - Internal and manufacturer training. Basic - £20kOTE - £50k (135 units) 5 day week, alternate weekends off Company car If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
May 18, 2024
Full time
Car Sales Executive - Blackpool Your role is to work closely to ensure a seamless customer buying experience. Your role will be to discuss the purchasing arrangements and ensure that the customer is happy with their vehicle of choice. The job:- Understanding and adapting to the customers' buying strategy and encouraging them to experience the product through test drives.- Agreeing price and payment methods including advising on any financing options with the customer direct, working within company guidelines.- Ensuring that each delivery is followed up with a personal phone call to check that the customer is happy with their purchase. Maintain contact with customers to build relationships and future business.- Planning and organising own daily sales activity - for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business.- Working alongside colleagues and other departments to ensure a seamless service to our customers.- Positively participating in training and development opportunities to assist the Group in achieving its aims and objectives. The Candidate: For this role, we are looking for an individual who can demonstrate the following skills and attributes: - - Able to plan, organise self and meet agreed work deadlines.- Able to assimilate information quickly and provide considered responses.- Strong work ethic and adaptable to change.- Attention to detail and maintains good, accurate quality of work.- Ability to work to tight deadlines to achieve the business needs.- Able to react positively to organisational and market changes.- You must be IT literate (PC, Microsoft and web literate), and hold a full UK driving licence. Benefits: - 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday.- Healthcare cash plan.- Employee vehicle-discount schemes.- High street discounts- Cycle to work scheme.- Eyecare vouchers.- Company pension - Internal and manufacturer training. Basic - £20kOTE - £50k (135 units) 5 day week, alternate weekends off Company car If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
Studio Assistant Salary: £30,000- £35,000 Based in Chelsea Office based role A contemporary boutique style service office is looking for a Studio Assistant to join their team in Chelsea. The role involves assisting in various areas such as marketing, IT, front desk and general administration. Looking for an individual with excellent communication skills and familiar in working in high end professional setting. This is a great opportunity for an experienced Office Coordinator / Studio Assistant that may have worked in a creative industry e.g. architects or interior design would be advantageous. Key duties: Ensure databases, including client details and IT records, are up to date Assist with end-of-month billing and produce reports Coordinate deliveries, greet visitors, and manage conference room bookings Provide coverage for receptionist duties during peak times or absences Upkeep of reception standard operating procedures Program Wi-Fi connections for new clients and troubleshoot connectivity issues. Assist with internet and telephone setup for clients Assisting in the development and maintenance of a marketing strategy for the Studios in collaboration with the Studios Manager Developing planning and running educational and social events in the Studios in collaboration with the Studios Manager Conduct viewings for potential clients and handle inquiries Marketing of units & coordinating moves of clients Monitoring and upkeep of lettings lists and licences for spaces. Handling potential and existing client queries on what is available Involvement with refurbishment projects. Updating website pages with unit availability/news pages/etc. Coordinating and writing blogs and postings Initiating and running postings to Instagram, Facebook. LinkedIn Update website content and manage social media accounts Create marketing materials using tools like Canva Experience Required: A multitasker with excellent organisational skills A min of 2 years administration experience A great communicator able to build and develop relationships with multiple tenants PC literate of MS Office including Word, Excel, PowerPoint and Outlook. An experienced Studio Assistant / Office Coordinator who has worked in the creative industry, e.g architects or interior design would be advantageous Experience of social media platforms as well as using Canva would be ideal Benefits: 20 days hols + closed Christmas week + BH. Increases up to 25 days for every year worked. Bonus dependant on individual performance Pension The opportunity to work in a modern and creative setting Hours: 00am - 5.45pm ( hours will vary when covering Reception: 8am-4.45pm or 9.30am-6.15pm ) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
May 18, 2024
Full time
Studio Assistant Salary: £30,000- £35,000 Based in Chelsea Office based role A contemporary boutique style service office is looking for a Studio Assistant to join their team in Chelsea. The role involves assisting in various areas such as marketing, IT, front desk and general administration. Looking for an individual with excellent communication skills and familiar in working in high end professional setting. This is a great opportunity for an experienced Office Coordinator / Studio Assistant that may have worked in a creative industry e.g. architects or interior design would be advantageous. Key duties: Ensure databases, including client details and IT records, are up to date Assist with end-of-month billing and produce reports Coordinate deliveries, greet visitors, and manage conference room bookings Provide coverage for receptionist duties during peak times or absences Upkeep of reception standard operating procedures Program Wi-Fi connections for new clients and troubleshoot connectivity issues. Assist with internet and telephone setup for clients Assisting in the development and maintenance of a marketing strategy for the Studios in collaboration with the Studios Manager Developing planning and running educational and social events in the Studios in collaboration with the Studios Manager Conduct viewings for potential clients and handle inquiries Marketing of units & coordinating moves of clients Monitoring and upkeep of lettings lists and licences for spaces. Handling potential and existing client queries on what is available Involvement with refurbishment projects. Updating website pages with unit availability/news pages/etc. Coordinating and writing blogs and postings Initiating and running postings to Instagram, Facebook. LinkedIn Update website content and manage social media accounts Create marketing materials using tools like Canva Experience Required: A multitasker with excellent organisational skills A min of 2 years administration experience A great communicator able to build and develop relationships with multiple tenants PC literate of MS Office including Word, Excel, PowerPoint and Outlook. An experienced Studio Assistant / Office Coordinator who has worked in the creative industry, e.g architects or interior design would be advantageous Experience of social media platforms as well as using Canva would be ideal Benefits: 20 days hols + closed Christmas week + BH. Increases up to 25 days for every year worked. Bonus dependant on individual performance Pension The opportunity to work in a modern and creative setting Hours: 00am - 5.45pm ( hours will vary when covering Reception: 8am-4.45pm or 9.30am-6.15pm ) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Call Centre Manager Suits Me Limited Office based, Manchester City Centre M3 2LF £35,500 per year + opportunity to earn good bonus. Benefits: 6 weeks paid holiday + bank holidays, performance bonus, company pension scheme. Exciting opportunities for career growth and advancement within the company. Job Type: full-time, permanent We are seeking an experienced and dynamic Call Centre Manager to join our team in Manchester City Centre. As a Call Centre Manager, you will be responsible for overseeing a team of inbound customer service representatives, ensuring the highest level of customer satisfaction while achieving company goals. Key Responsibilities: Manage the day-to-day operations of the call centre, including managing rotas, handling escalated customer calls, and ensuring smooth operations. Manage, motivate and inspire team members to consistently meet and exceed performance targets and KPIs. Lead the recruitment process for new team members, conducting interviews and selecting candidates who align with our company values and culture. Conduct regular performance appraisals and provide constructive feedback to team members to support their professional development. Handle disciplinary matters when necessary, ensuring fair and consistent enforcement of company policies and procedures. Collaborate with other departments to streamline processes and improve overall efficiency and customer satisfaction. Maintain a positive and inclusive work environment that fosters teamwork, creativity, and continuous improvement. About you: Proven experience in a call centre management role, preferably within a fast-paced environment. Strong leadership skills with the ability to inspire and motivate a team towards achieving common goals. Excellent communication and interpersonal skills, with the ability to effectively interact with team members and customers at all levels. Ability to handle escalated customer issues with empathy and professionalism, ensuring satisfactory resolution. Solid understanding of call centre operations and best practices, including workforce management and performance metrics. Experience in staff recruitment, training, and development. Proficiency in Microsoft Office Suite and call centre software applications. About Suits Me: Suits Me is an ethical and cutting edge fintech business based in a rural setting near Knutsford, Cheshire. We are an award-winning alternative banking solution with financial inclusion and equality of opportunity sitting at the heart of the business. Suits Me operates within both B2B and B2C sectors in the UK and is currently working towards European expansion. For our account holders, we offer an alternative to traditional bank accounts with a contactless Mastercard, a full range of features and cashback rewards. For businesses, Suits Me offers a payment solution providing the UK's only specialised client portal allowing recruiters and employers to open accounts for their employees and candidates within minutes. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we want to hear from you! Please submit your CV and cover letter detailing your relevant experience and why you are the ideal candidate for this position.
May 18, 2024
Full time
Call Centre Manager Suits Me Limited Office based, Manchester City Centre M3 2LF £35,500 per year + opportunity to earn good bonus. Benefits: 6 weeks paid holiday + bank holidays, performance bonus, company pension scheme. Exciting opportunities for career growth and advancement within the company. Job Type: full-time, permanent We are seeking an experienced and dynamic Call Centre Manager to join our team in Manchester City Centre. As a Call Centre Manager, you will be responsible for overseeing a team of inbound customer service representatives, ensuring the highest level of customer satisfaction while achieving company goals. Key Responsibilities: Manage the day-to-day operations of the call centre, including managing rotas, handling escalated customer calls, and ensuring smooth operations. Manage, motivate and inspire team members to consistently meet and exceed performance targets and KPIs. Lead the recruitment process for new team members, conducting interviews and selecting candidates who align with our company values and culture. Conduct regular performance appraisals and provide constructive feedback to team members to support their professional development. Handle disciplinary matters when necessary, ensuring fair and consistent enforcement of company policies and procedures. Collaborate with other departments to streamline processes and improve overall efficiency and customer satisfaction. Maintain a positive and inclusive work environment that fosters teamwork, creativity, and continuous improvement. About you: Proven experience in a call centre management role, preferably within a fast-paced environment. Strong leadership skills with the ability to inspire and motivate a team towards achieving common goals. Excellent communication and interpersonal skills, with the ability to effectively interact with team members and customers at all levels. Ability to handle escalated customer issues with empathy and professionalism, ensuring satisfactory resolution. Solid understanding of call centre operations and best practices, including workforce management and performance metrics. Experience in staff recruitment, training, and development. Proficiency in Microsoft Office Suite and call centre software applications. About Suits Me: Suits Me is an ethical and cutting edge fintech business based in a rural setting near Knutsford, Cheshire. We are an award-winning alternative banking solution with financial inclusion and equality of opportunity sitting at the heart of the business. Suits Me operates within both B2B and B2C sectors in the UK and is currently working towards European expansion. For our account holders, we offer an alternative to traditional bank accounts with a contactless Mastercard, a full range of features and cashback rewards. For businesses, Suits Me offers a payment solution providing the UK's only specialised client portal allowing recruiters and employers to open accounts for their employees and candidates within minutes. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we want to hear from you! Please submit your CV and cover letter detailing your relevant experience and why you are the ideal candidate for this position.
Purpose of the Job: To complete social care assessments and undertake casework of residents in the community and other care settings. To commission care services according to assessment outcomes and eligibility in relation to the Care Act. To participate in the duty rota - this is the single point of contact for referrals for Adult Social Care. Where necessary undertake crisis intervention where enquiries indicate the need for immediate risk management. Main Responsibilities: To carry out home visits and consult with service users, carers, and relevant agencies and professionals. To alert the Registered Care Manager to any safeguarding concerns. To ensure assessments and support plans are carried out in a person-centered and outcome-focused way. To advise on the use of personal budgets and direct payments. Where appropriate, to assist customers to maximise their independence. To undertake any necessary adjustments or to cease care packages by both the organization's Eligibility Criteria and Operational Guidance and the needs of the service user. To make any necessary arrangements for the implementation of changes in service provision. To commission and make arrangements for the provision of new services when needed or refer to other appropriate agencies. To maintain efficient and effective liaison with all Departmental Staff and other Independent and Voluntary Agencies. To maintain accurate case records and to prepare any required reports. To maintain accurate statistical data and the Department's computerized information system. To work within and contribute to the development of departmental and team procedures and policies. To participate in regular supervision and the Appraisal process and attend training as required. Attend and participate in relevant staff and service meetings. In all of the above to undertake practice in an anti-discriminatory and anti oppressive manner. Any other duties as directed by your line manager, Director or as agreed with the Senior Management Group. To act by the principles set out in the Employee Code of Conduct and the organization's Values, recognizing the duty of all public sector employees to discharge public functions reasonably and according to the law. Duties And Responsibilities Objectives To ensure that agreed quality assurance initiatives are implemented within the home. Liaise with social care regulators and local authorities to ensure satisfactory standards are maintained To become the person in charge responsible for the day-to-day running of the homecare services with 24-hour responsibility for the care of the Service users. To be the Information Governance Lead for their home and to work in collaboration with the Company's Information Governance Lead, being accountable to the Senior Operations Team. To provide improvement, independence, and choice for Service Users, making sure they are treated with dignity at all times. To manage the effective use of resources and maintain high levels of occupancy. To comply with all regulatory requirements at all times and in particular the Regulations for the Registration and Inspection of the services. To ensure policy and procedures are implemented and understood by all the staff to ensure the highest standard of care. Leadership To provide leadership to all staff to deliver the highest possible quality of care within a safe working and living environment. To be a good model for all employees, being approachable and providing a regular presence on the "shop floor" as well as being consistent in all actions and decisions. To set and maintain clear standards within the service in line with the Verity Healthcare quality assessment tool. To ensure that staff selection processes for all applied thoroughly and that all candidates are treated professionally. To ensure all staff maintain the registration with their national bodies. To develop a culture of continuous quality improvement using the framework of clinical governance. To maintain a comprehensive induction process for all new employees to ensure they are effectively introduced to the Service, the Service Users, and good practices within their first week. To ensure that NMC and Care Assistants and Support Worker's codes of professional conduct and guidelines relating to professional practices are followed at all times. Take responsibility and accountability for the delivery of professional, competent and high-quality care. To conduct regular reviews with new employees during their probationary period and to always conduct a three-monthly review to confirm the appointment or extend the probation period. To ensure all staff are annually appraised and that required standards of performance are being achieved, to manage under-performance through objective setting and regular reviews, and that regular supervisions occur in line with company policy. To ensure complaints and suggestions are positively actioned and dealt with correctly. To identify individual training needs in line with the organization's objectives and the employee's performance, arranging training and evaluating their effectiveness, and ensuring that staff has completed the required training each year. To hold regular staff, Service Users, and stake holders meetings to provide and receive feedback, and administer the questionnaires provided as part of the company's. Quality Assurance Systems. Care Practice To ensure that all Service Users have an up-to-date care plan, which is regularly evaluated and actively involves Service Users in the preparation. Ensure all risks associated with care e.g. moving and handling, mobility, challenging behavior, and skin care are identified and correctly actioned. To regularly monitor the delivery of care given by all staff ensuring that the physical, social, psychological, and emotional needs of the Service User are recognized, assessed, and met. To ensure the Service and its processes are fully compliant with the Mental Capacity Act and that service users are empowered to make choices where able and where not best interest decisions are made on their behalf involving all those necessary. To ensure the Service is compliant with DoLS legislation. To ensure that there is a regular program of activities, which are arranged in line with the Service Users' needs. To ensure the Service Users receive a pleasant nutritional diet. To ensure an active named nurse and key worker key worker system for all the Service Users. To ensure the maintenance of the highest standards of care consistent with the requirements of CQC/Funding Authorities. To arrange regular reviews with Social Workers, Service Users, Relatives, and Key Workers. To conduct a pre-admission assessment for all potential Service Users. To meet professional and legal responsibilities with regard to the storage, handling, and administration of drugs. Ensure the protection and safety of Service Users at all times, which requires conducting regular health and safety checks and checks that the call bell system and the fire alarm systems are always fully functional. General Management To understand the legal requirements of the Care Quality Commission (CQC) and the Regulations and other legislations and ensure the Service complies with Essential Standards of Quality and Safety, and whatever legislation or relevant standards that may be in force at any time. To personally have a full understanding and working knowledge of all Verity Healthcare policies and procedures and ensure that all these policies are applied at all times. To be responsible for completing the staff rota and ensuring that the staffing ratio meets the needs of the Service Users. Ensure that all annual leave requests are coordinated to prevent disruption in the Service. To control sickness absence by always conducting back-to-work interviews and correctly applying company policy. To carry out the duties of "The Responsible Officer" and ensure that the service compiles with all statutory obligations and relevant legislation (e.g. environmental health, health & safety, and fire regulations). To meet professional and legal responsibilities with Health and Safety issues and ensure that all monitoring requirements are met. To Promote a positive customer care-orientated environment and ensure all staff are familiar with the company complaints procedure To remain professionally updated and ensure care in all areas is delivered in line with the latest research to promote evidence-based practice. To participate in the recruitment, selection, and retention of staff. To liaise effectively with Head Office Departments, building good working relationships, as required for the good operation of the Service. Ensure that all Service Users have a copy of the terms and conditions of care and that all the necessary funding documents are completed. To enable service users to control their own financial affairs, where possible. To ensure that all Service Users' finances are controlled and up-to-date accurate records are kept of all transactions, the financial control of their affairs must be undertaken with total accuracy and security. To ensure the security and confidentially of records and information relating to the service. Ensure that staff hours are recorded and sent to payroll on time. . click apply for full job details
May 18, 2024
Full time
Purpose of the Job: To complete social care assessments and undertake casework of residents in the community and other care settings. To commission care services according to assessment outcomes and eligibility in relation to the Care Act. To participate in the duty rota - this is the single point of contact for referrals for Adult Social Care. Where necessary undertake crisis intervention where enquiries indicate the need for immediate risk management. Main Responsibilities: To carry out home visits and consult with service users, carers, and relevant agencies and professionals. To alert the Registered Care Manager to any safeguarding concerns. To ensure assessments and support plans are carried out in a person-centered and outcome-focused way. To advise on the use of personal budgets and direct payments. Where appropriate, to assist customers to maximise their independence. To undertake any necessary adjustments or to cease care packages by both the organization's Eligibility Criteria and Operational Guidance and the needs of the service user. To make any necessary arrangements for the implementation of changes in service provision. To commission and make arrangements for the provision of new services when needed or refer to other appropriate agencies. To maintain efficient and effective liaison with all Departmental Staff and other Independent and Voluntary Agencies. To maintain accurate case records and to prepare any required reports. To maintain accurate statistical data and the Department's computerized information system. To work within and contribute to the development of departmental and team procedures and policies. To participate in regular supervision and the Appraisal process and attend training as required. Attend and participate in relevant staff and service meetings. In all of the above to undertake practice in an anti-discriminatory and anti oppressive manner. Any other duties as directed by your line manager, Director or as agreed with the Senior Management Group. To act by the principles set out in the Employee Code of Conduct and the organization's Values, recognizing the duty of all public sector employees to discharge public functions reasonably and according to the law. Duties And Responsibilities Objectives To ensure that agreed quality assurance initiatives are implemented within the home. Liaise with social care regulators and local authorities to ensure satisfactory standards are maintained To become the person in charge responsible for the day-to-day running of the homecare services with 24-hour responsibility for the care of the Service users. To be the Information Governance Lead for their home and to work in collaboration with the Company's Information Governance Lead, being accountable to the Senior Operations Team. To provide improvement, independence, and choice for Service Users, making sure they are treated with dignity at all times. To manage the effective use of resources and maintain high levels of occupancy. To comply with all regulatory requirements at all times and in particular the Regulations for the Registration and Inspection of the services. To ensure policy and procedures are implemented and understood by all the staff to ensure the highest standard of care. Leadership To provide leadership to all staff to deliver the highest possible quality of care within a safe working and living environment. To be a good model for all employees, being approachable and providing a regular presence on the "shop floor" as well as being consistent in all actions and decisions. To set and maintain clear standards within the service in line with the Verity Healthcare quality assessment tool. To ensure that staff selection processes for all applied thoroughly and that all candidates are treated professionally. To ensure all staff maintain the registration with their national bodies. To develop a culture of continuous quality improvement using the framework of clinical governance. To maintain a comprehensive induction process for all new employees to ensure they are effectively introduced to the Service, the Service Users, and good practices within their first week. To ensure that NMC and Care Assistants and Support Worker's codes of professional conduct and guidelines relating to professional practices are followed at all times. Take responsibility and accountability for the delivery of professional, competent and high-quality care. To conduct regular reviews with new employees during their probationary period and to always conduct a three-monthly review to confirm the appointment or extend the probation period. To ensure all staff are annually appraised and that required standards of performance are being achieved, to manage under-performance through objective setting and regular reviews, and that regular supervisions occur in line with company policy. To ensure complaints and suggestions are positively actioned and dealt with correctly. To identify individual training needs in line with the organization's objectives and the employee's performance, arranging training and evaluating their effectiveness, and ensuring that staff has completed the required training each year. To hold regular staff, Service Users, and stake holders meetings to provide and receive feedback, and administer the questionnaires provided as part of the company's. Quality Assurance Systems. Care Practice To ensure that all Service Users have an up-to-date care plan, which is regularly evaluated and actively involves Service Users in the preparation. Ensure all risks associated with care e.g. moving and handling, mobility, challenging behavior, and skin care are identified and correctly actioned. To regularly monitor the delivery of care given by all staff ensuring that the physical, social, psychological, and emotional needs of the Service User are recognized, assessed, and met. To ensure the Service and its processes are fully compliant with the Mental Capacity Act and that service users are empowered to make choices where able and where not best interest decisions are made on their behalf involving all those necessary. To ensure the Service is compliant with DoLS legislation. To ensure that there is a regular program of activities, which are arranged in line with the Service Users' needs. To ensure the Service Users receive a pleasant nutritional diet. To ensure an active named nurse and key worker key worker system for all the Service Users. To ensure the maintenance of the highest standards of care consistent with the requirements of CQC/Funding Authorities. To arrange regular reviews with Social Workers, Service Users, Relatives, and Key Workers. To conduct a pre-admission assessment for all potential Service Users. To meet professional and legal responsibilities with regard to the storage, handling, and administration of drugs. Ensure the protection and safety of Service Users at all times, which requires conducting regular health and safety checks and checks that the call bell system and the fire alarm systems are always fully functional. General Management To understand the legal requirements of the Care Quality Commission (CQC) and the Regulations and other legislations and ensure the Service complies with Essential Standards of Quality and Safety, and whatever legislation or relevant standards that may be in force at any time. To personally have a full understanding and working knowledge of all Verity Healthcare policies and procedures and ensure that all these policies are applied at all times. To be responsible for completing the staff rota and ensuring that the staffing ratio meets the needs of the Service Users. Ensure that all annual leave requests are coordinated to prevent disruption in the Service. To control sickness absence by always conducting back-to-work interviews and correctly applying company policy. To carry out the duties of "The Responsible Officer" and ensure that the service compiles with all statutory obligations and relevant legislation (e.g. environmental health, health & safety, and fire regulations). To meet professional and legal responsibilities with Health and Safety issues and ensure that all monitoring requirements are met. To Promote a positive customer care-orientated environment and ensure all staff are familiar with the company complaints procedure To remain professionally updated and ensure care in all areas is delivered in line with the latest research to promote evidence-based practice. To participate in the recruitment, selection, and retention of staff. To liaise effectively with Head Office Departments, building good working relationships, as required for the good operation of the Service. Ensure that all Service Users have a copy of the terms and conditions of care and that all the necessary funding documents are completed. To enable service users to control their own financial affairs, where possible. To ensure that all Service Users' finances are controlled and up-to-date accurate records are kept of all transactions, the financial control of their affairs must be undertaken with total accuracy and security. To ensure the security and confidentially of records and information relating to the service. Ensure that staff hours are recorded and sent to payroll on time. . click apply for full job details
Green County Developments is an award winning professional team offers all services from architectural and structural proposals to the final interior design. We are currently looking for an experienced Office Manager for 9 month maternity cover. Main duties and responsibilities are: Answering telephone calls, first point of contact for clients, assisting with any client queries. Administration support with submissions/ fee proposals. Assistance with HR admin including holiday management, recruitment, onboarding etc. Managing company vehicles ( MOT, service etc.) Assisting QS with tenders, quotes etc. Book venues, meetings and events Process purchase orders/invoices Office opening hours are Monday to Friday, 8am to 4.30pm. Job Types: Full-time, Fixed term contract Pay: £30,000.00-£33,000.00 per year Benefits: Company pension Free parking On-site parking Schedule: Monday to Friday Work Location: In person Reference ID: Office Manager
May 18, 2024
Full time
Green County Developments is an award winning professional team offers all services from architectural and structural proposals to the final interior design. We are currently looking for an experienced Office Manager for 9 month maternity cover. Main duties and responsibilities are: Answering telephone calls, first point of contact for clients, assisting with any client queries. Administration support with submissions/ fee proposals. Assistance with HR admin including holiday management, recruitment, onboarding etc. Managing company vehicles ( MOT, service etc.) Assisting QS with tenders, quotes etc. Book venues, meetings and events Process purchase orders/invoices Office opening hours are Monday to Friday, 8am to 4.30pm. Job Types: Full-time, Fixed term contract Pay: £30,000.00-£33,000.00 per year Benefits: Company pension Free parking On-site parking Schedule: Monday to Friday Work Location: In person Reference ID: Office Manager
Role: HR Administrator Location: Blackburn, BB1 2FA Hours: Full-Time Hours / 6 Months Contract Salary: £24,800 Company : EG Group What will my role look like? Our HR Operations Team is expanding and now looking to recruit a HR Administrator. In this role you will support the HR Operations function through the delivery of an efficient service to the business. This is a key role within the team with responsibility offering front line support to our colleagues and store managers and ensuring our systems and records are accurate and up to date. You will be required to organise and prioritise workload according to deadlines and the changing needs of the business and HR function. If you are looking for your initial step / step up in your HR career, this is a great opportunity to gain experience and build up your CPD. Role Duties: Monitoring the HR Coordinator communications points e.g. inbox, phone line and ticketing system, and being able to distribute emails accordingly Following company policies ensuring GDPR is maintained Responsible for employment and reference letters for all internal and external employees Keeping employee files and HR systems up to date including personal data Monitoring the leavers process taking action as necessary including responding to resignation notifications Working alongside the HR advisors to gain exposure and knowledge of all aspects of HR Collating relevant company reports as requested Collating Change to Terms data and processing accordingly via the relevant process updating policies and procedures as necessary Working on individual projects and collating data specific to a brand This list is not exhaustive and may be added to or amended from time to time. Candidate Requirements You will be a strong organiser, potentially with HR Administration experience and ready for your next move; you will be able to deal confidently with the fast pace head office environment. Support our food to go retailers, store managers and line managers and deliver to deadlines when under pressure. We are looking for a candidate that is ready to take ownership of the role, you will be given the autonomy and flexibility to do so First point of call for colleagues and store managers for advice and advising on system processes Able to deal with a variety of work in an organised, efficient manner. If you are passionate about HR, a good team player and are process driven, this could be the role for you Benefits & Rewards EG Group Discounts - up to 15% off at our stores and food to go restaurants EG Cares Benefits - exclusive discounts across 900 retailers Smart Health - 24/7 online GP access, health checks and health and wellbeing support Employee Assistance Programme - access to our Wellbeing Centre which offers emotional & practical support including free financial advice Learning & Development - access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group Waterside Café - freshly prepared meals at affordable prices Free Secure Car Parking Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Select & Drive: Car Leasing Scheme Who are EG Group? United Kingdom-based EG Group is a leading independent convenience retailer, which has established partnerships with global brands such as Starbucks, Cinnabon, Subway, Greggs, and SPAR, as well as a focused portfolio of proprietary brands. The business has an established pedigree of delivering an excellent Grocery & Merchandise, Foodservice and Fuel proposition in all the markets in which it operates and currently employs more than 50,000 colleagues working in over 6,600 sites across the UK&I, Europe, USA and Australia. The group has enjoyed significant growth, with 2021 revenues exceeding $26bn as well as serving over one billion customers annually. Please note, the successful applicant will be subject to a completed DBS check which will be funded by EG Group.
May 18, 2024
Full time
Role: HR Administrator Location: Blackburn, BB1 2FA Hours: Full-Time Hours / 6 Months Contract Salary: £24,800 Company : EG Group What will my role look like? Our HR Operations Team is expanding and now looking to recruit a HR Administrator. In this role you will support the HR Operations function through the delivery of an efficient service to the business. This is a key role within the team with responsibility offering front line support to our colleagues and store managers and ensuring our systems and records are accurate and up to date. You will be required to organise and prioritise workload according to deadlines and the changing needs of the business and HR function. If you are looking for your initial step / step up in your HR career, this is a great opportunity to gain experience and build up your CPD. Role Duties: Monitoring the HR Coordinator communications points e.g. inbox, phone line and ticketing system, and being able to distribute emails accordingly Following company policies ensuring GDPR is maintained Responsible for employment and reference letters for all internal and external employees Keeping employee files and HR systems up to date including personal data Monitoring the leavers process taking action as necessary including responding to resignation notifications Working alongside the HR advisors to gain exposure and knowledge of all aspects of HR Collating relevant company reports as requested Collating Change to Terms data and processing accordingly via the relevant process updating policies and procedures as necessary Working on individual projects and collating data specific to a brand This list is not exhaustive and may be added to or amended from time to time. Candidate Requirements You will be a strong organiser, potentially with HR Administration experience and ready for your next move; you will be able to deal confidently with the fast pace head office environment. Support our food to go retailers, store managers and line managers and deliver to deadlines when under pressure. We are looking for a candidate that is ready to take ownership of the role, you will be given the autonomy and flexibility to do so First point of call for colleagues and store managers for advice and advising on system processes Able to deal with a variety of work in an organised, efficient manner. If you are passionate about HR, a good team player and are process driven, this could be the role for you Benefits & Rewards EG Group Discounts - up to 15% off at our stores and food to go restaurants EG Cares Benefits - exclusive discounts across 900 retailers Smart Health - 24/7 online GP access, health checks and health and wellbeing support Employee Assistance Programme - access to our Wellbeing Centre which offers emotional & practical support including free financial advice Learning & Development - access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group Waterside Café - freshly prepared meals at affordable prices Free Secure Car Parking Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Select & Drive: Car Leasing Scheme Who are EG Group? United Kingdom-based EG Group is a leading independent convenience retailer, which has established partnerships with global brands such as Starbucks, Cinnabon, Subway, Greggs, and SPAR, as well as a focused portfolio of proprietary brands. The business has an established pedigree of delivering an excellent Grocery & Merchandise, Foodservice and Fuel proposition in all the markets in which it operates and currently employs more than 50,000 colleagues working in over 6,600 sites across the UK&I, Europe, USA and Australia. The group has enjoyed significant growth, with 2021 revenues exceeding $26bn as well as serving over one billion customers annually. Please note, the successful applicant will be subject to a completed DBS check which will be funded by EG Group.
Description About the role Responsible for the efficient running of one of our Buffet Restaurant operation within our bustling resort of Bognor Regis, you'll ensure that the highest standard of service is met consistently, ensuring that we delight our guests and receive positive feedback. Leading a team to not only deliver the best service to our customers but to make sure the team are always engaged and carrying out best practice, you will support with the opening and closing procedure for each shift efficiently, whilst responding to any guest or team queries and ensuring all food safety and health and safety paperwork is completed in line with company policy and standards. This role covers a 5-day working week over 7 days, covering 7.30am - 12pm breakfast and 4pm - 8.30pm dinner shifts so flexibility is very important. As part of the department's leadership team, it will be your responsibility to manage both your internal team to ensure full compliance of all H&S polices are adhered to. You will also oversee all team activities within the department including recruitment, performance, and team development. You should be a real advocate for your team's fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin's. As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. About You We are looking for an experienced Restaurant leader that can support the team to deliver fantastic service, putting the guests first in everything you do. You will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You should have previous experience in busy restaurant or food services environment where a balance of speed and quality is important. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 18, 2024
Full time
Description About the role Responsible for the efficient running of one of our Buffet Restaurant operation within our bustling resort of Bognor Regis, you'll ensure that the highest standard of service is met consistently, ensuring that we delight our guests and receive positive feedback. Leading a team to not only deliver the best service to our customers but to make sure the team are always engaged and carrying out best practice, you will support with the opening and closing procedure for each shift efficiently, whilst responding to any guest or team queries and ensuring all food safety and health and safety paperwork is completed in line with company policy and standards. This role covers a 5-day working week over 7 days, covering 7.30am - 12pm breakfast and 4pm - 8.30pm dinner shifts so flexibility is very important. As part of the department's leadership team, it will be your responsibility to manage both your internal team to ensure full compliance of all H&S polices are adhered to. You will also oversee all team activities within the department including recruitment, performance, and team development. You should be a real advocate for your team's fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin's. As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. About You We are looking for an experienced Restaurant leader that can support the team to deliver fantastic service, putting the guests first in everything you do. You will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You should have previous experience in busy restaurant or food services environment where a balance of speed and quality is important. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Description About the role Responsible for the efficient running of one of our Buffet Restaurant operation within our bustling resort of Bognor Regis, you'll ensure that the highest standard of service is met consistently, ensuring that we delight our guests and receive positive feedback. Leading a team to not only deliver the best service to our customers but to make sure the team are always engaged and carrying out best practice, you will support with the opening and closing procedure for each shift efficiently, whilst responding to any guest or team queries and ensuring all food safety and health and safety paperwork is completed in line with company policy and standards. This role covers a 5-day working week over 7 days, covering 7.30am - 12pm breakfast and 4pm - 8.30pm dinner shifts so flexibility is very important. As part of the department's leadership team, it will be your responsibility to manage both your internal team to ensure full compliance of all H&S polices are adhered to. You will also oversee all team activities within the department including recruitment, performance, and team development. You should be a real advocate for your team's fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin's. As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. About You We are looking for an experienced Restaurant leader that can support the team to deliver fantastic service, putting the guests first in everything you do. You will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You should have previous experience in busy restaurant or food services environment where a balance of speed and quality is important. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 18, 2024
Full time
Description About the role Responsible for the efficient running of one of our Buffet Restaurant operation within our bustling resort of Bognor Regis, you'll ensure that the highest standard of service is met consistently, ensuring that we delight our guests and receive positive feedback. Leading a team to not only deliver the best service to our customers but to make sure the team are always engaged and carrying out best practice, you will support with the opening and closing procedure for each shift efficiently, whilst responding to any guest or team queries and ensuring all food safety and health and safety paperwork is completed in line with company policy and standards. This role covers a 5-day working week over 7 days, covering 7.30am - 12pm breakfast and 4pm - 8.30pm dinner shifts so flexibility is very important. As part of the department's leadership team, it will be your responsibility to manage both your internal team to ensure full compliance of all H&S polices are adhered to. You will also oversee all team activities within the department including recruitment, performance, and team development. You should be a real advocate for your team's fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin's. As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. About You We are looking for an experienced Restaurant leader that can support the team to deliver fantastic service, putting the guests first in everything you do. You will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You should have previous experience in busy restaurant or food services environment where a balance of speed and quality is important. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
AV. com has been in operation since 2003 and was welcomed into the Gear4Music family at the start of 2022. With its roots in Bacup, Lancashire, a dedicated website (AV. com) and 26,000 square ft of warehouse space to stock a wide range of brands, AV. com specialises in domestic high-fidelity audio and home cinema equipment. We even offer our very own made-to-order cable service.With team members based in both Bacup and York, AV. com is able to provide on-site demonstrations and expert sales advice just a stones-throw away from Manchester, Leeds and Liverpool.Although a competitive market, our aim is to become a household name for online audio/visual retail across Europe.As Category Manager for home cinema and Hi-Fi equipment, the successful candidate will work with the Head of Purchasing to play a crucial role within our team at AV. com, dealing with manufacturers and suppliers in person and via telephone & email from around the globe. As the successful candidate you will be using our bespoke internal systems to process purchase orders, managing stock inventory, pricing and margins for our international ecommerce business.Ultimately this role will be dedicated to the continual commercial development, improvement, and extension of the product categories. This position would suit a professional with experience of working within a similar role in purchasing or with a background in the audio-visual industry! Main Duties & Responsibilities Collaborate regularly with manufacturers and suppliers, fostering strong partnerships and building new relationships. Driving sales and profit growth in line with company objectives Identify market trends and identify potential product gaps and opportunities. Efficiently manage purchase orders and invoice queries. Ensuring stock is available and competitively priced. Providing product and brand knowledge to the customer services department. Market and competitor analysis. Inventory housekeeping. Working alongside the distribution centres on delivery arrivals and queries. Coordinating with internal departments to deliver positive results. Your Skills and Experience: What We're Looking For Experience working in a results driven purchasing or equivalent commercial role. IT proficient with an advanced knowledge of Excel and other Microsoft Office programs. Exceptional communication skills, both written and verbal. Keen attention to detail and strong organisational abilities. Ability to multitask in a fast-paced environment. Self-motivated attitude with the ability to work independently and collaboratively. Strong time management skills, ensuring that deadlines are met. A positive and adaptable approach to change and challenges. A personal interest and knowledge in Home Cinema and Hi-Fi equipment is desirable but not essential. What we'll give you Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing:Generous discount scheme across our full range of music and home entertainment products.Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas.Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a 'Mindful Employer'.Free car parking and electric charging points.Our modern office space features an onsite café and bar where we hold regular social events.A relaxed dress code and a great coffee machine to make your day more enjoyable.Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations, access to the 26-day per annum WFH policy where job roles permit.We have an open, collaborative, and friendly culture, and offer a supportive learning environment for people to grow and develop a career with us. Location : York - Holgate HQ Contract : Permanent, Full time Salary : CompetitiveREF-
May 18, 2024
Full time
AV. com has been in operation since 2003 and was welcomed into the Gear4Music family at the start of 2022. With its roots in Bacup, Lancashire, a dedicated website (AV. com) and 26,000 square ft of warehouse space to stock a wide range of brands, AV. com specialises in domestic high-fidelity audio and home cinema equipment. We even offer our very own made-to-order cable service.With team members based in both Bacup and York, AV. com is able to provide on-site demonstrations and expert sales advice just a stones-throw away from Manchester, Leeds and Liverpool.Although a competitive market, our aim is to become a household name for online audio/visual retail across Europe.As Category Manager for home cinema and Hi-Fi equipment, the successful candidate will work with the Head of Purchasing to play a crucial role within our team at AV. com, dealing with manufacturers and suppliers in person and via telephone & email from around the globe. As the successful candidate you will be using our bespoke internal systems to process purchase orders, managing stock inventory, pricing and margins for our international ecommerce business.Ultimately this role will be dedicated to the continual commercial development, improvement, and extension of the product categories. This position would suit a professional with experience of working within a similar role in purchasing or with a background in the audio-visual industry! Main Duties & Responsibilities Collaborate regularly with manufacturers and suppliers, fostering strong partnerships and building new relationships. Driving sales and profit growth in line with company objectives Identify market trends and identify potential product gaps and opportunities. Efficiently manage purchase orders and invoice queries. Ensuring stock is available and competitively priced. Providing product and brand knowledge to the customer services department. Market and competitor analysis. Inventory housekeeping. Working alongside the distribution centres on delivery arrivals and queries. Coordinating with internal departments to deliver positive results. Your Skills and Experience: What We're Looking For Experience working in a results driven purchasing or equivalent commercial role. IT proficient with an advanced knowledge of Excel and other Microsoft Office programs. Exceptional communication skills, both written and verbal. Keen attention to detail and strong organisational abilities. Ability to multitask in a fast-paced environment. Self-motivated attitude with the ability to work independently and collaboratively. Strong time management skills, ensuring that deadlines are met. A positive and adaptable approach to change and challenges. A personal interest and knowledge in Home Cinema and Hi-Fi equipment is desirable but not essential. What we'll give you Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing:Generous discount scheme across our full range of music and home entertainment products.Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas.Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a 'Mindful Employer'.Free car parking and electric charging points.Our modern office space features an onsite café and bar where we hold regular social events.A relaxed dress code and a great coffee machine to make your day more enjoyable.Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations, access to the 26-day per annum WFH policy where job roles permit.We have an open, collaborative, and friendly culture, and offer a supportive learning environment for people to grow and develop a career with us. Location : York - Holgate HQ Contract : Permanent, Full time Salary : CompetitiveREF-
Origin - Great homes, positive people and strong communities An inspiring past and a bright future A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities. Focused on our residents, our driving ambition is to provide services that make people's lives easier, and homes and communities they can be proud to live in. We are 'not for profit' and reinvest all our surpluses back into our varied and vibrant neighbourhoods. The role - Fire Risk Assessor As a fire risk assessor, you will be part of the fire team and assist in the effective management of fire safety across our business to reduce overall fire risk to our people, the business and ensure legislation requirements are met. You will be an essential part of driving fire safety culture across the business and supporting the team through our competency framework. You will assist in the implementation of our fire risk management system, which will include supporting the business and your main function will be conducting fire risk assessments across our housing portfolio. What you'll do You will Ensure development to meet the new competency requirements for fire risk assessors and Origin Housing competency framework. Ensuring fire risk assessments are completed and are suitable and sufficient and all KPIs are adhered too. Adhere to Origin Housing fire safety procedures and Fire Risk Management system and ensure this is promoted across the business. Deliver and /or arrange for fire safety training across the business to relevant staff and support managers to identify training needs for relevant staff members Assist on the operational delivery of the fire assessment programme, ensuring the fire risk assessments are delivered on time and to the appropriate standard. Provide technical support and advice across the business. What you'll need We're looking for someone who: is a member of the Institution of Fire Engineers (minimum GIFireE) or Institute Fire Safety Managers (minimum AIFSM) or equivalent and/or holds or is working towards Level 4 Diploma in Fire Safety or equivalent (minimum level 3 qualification and recognised course in fire risk assessment) holds a member of Fire Risk Assessment professional registration, or third-party certification, of the individual fire risk assessors. Professional bodies operate registers of persons deemed to be competent to carry out fire risk assessments (IFE, IFSM, IFPO and Warrington). has up to date knowledge of fire safety and other legislation relevant to the role. can demonstrate a full understanding of the fire sector federation approved code of practice for fire risk assessors and competency requirements for industry. has knowledge of active and passive fire protection systems can workin small teams of fire professionals. Our Values Our core values are at the heart of how we work Take the lead Create energy Build trust Be generous Stay grounded Remember the little things We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging. Our benefits to you Origin's ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working. A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave Competitive salary of between £54,585pa and £63,204pa dependant on experience 2 additional 'giving something back' volunteer days A pension scheme with contributions up to 8% of your salary Family leave, compassionate leave and enhanced maternity pay Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians Interest free loans to help spread the cost of a season ticket or another big purchase Annual staff conference, team away days and annual team meal allowance Access to Perk Box for fantastic savings on everyday purchases and much more Free employee assistance programme Opportunities to join staff network groups Refer a friend bonus We're also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it's a requirement to your role. Tell us your story We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Fire Risk Assessor outlined above. Closing date for applications: 19 May 2024 Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.
May 18, 2024
Full time
Origin - Great homes, positive people and strong communities An inspiring past and a bright future A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities. Focused on our residents, our driving ambition is to provide services that make people's lives easier, and homes and communities they can be proud to live in. We are 'not for profit' and reinvest all our surpluses back into our varied and vibrant neighbourhoods. The role - Fire Risk Assessor As a fire risk assessor, you will be part of the fire team and assist in the effective management of fire safety across our business to reduce overall fire risk to our people, the business and ensure legislation requirements are met. You will be an essential part of driving fire safety culture across the business and supporting the team through our competency framework. You will assist in the implementation of our fire risk management system, which will include supporting the business and your main function will be conducting fire risk assessments across our housing portfolio. What you'll do You will Ensure development to meet the new competency requirements for fire risk assessors and Origin Housing competency framework. Ensuring fire risk assessments are completed and are suitable and sufficient and all KPIs are adhered too. Adhere to Origin Housing fire safety procedures and Fire Risk Management system and ensure this is promoted across the business. Deliver and /or arrange for fire safety training across the business to relevant staff and support managers to identify training needs for relevant staff members Assist on the operational delivery of the fire assessment programme, ensuring the fire risk assessments are delivered on time and to the appropriate standard. Provide technical support and advice across the business. What you'll need We're looking for someone who: is a member of the Institution of Fire Engineers (minimum GIFireE) or Institute Fire Safety Managers (minimum AIFSM) or equivalent and/or holds or is working towards Level 4 Diploma in Fire Safety or equivalent (minimum level 3 qualification and recognised course in fire risk assessment) holds a member of Fire Risk Assessment professional registration, or third-party certification, of the individual fire risk assessors. Professional bodies operate registers of persons deemed to be competent to carry out fire risk assessments (IFE, IFSM, IFPO and Warrington). has up to date knowledge of fire safety and other legislation relevant to the role. can demonstrate a full understanding of the fire sector federation approved code of practice for fire risk assessors and competency requirements for industry. has knowledge of active and passive fire protection systems can workin small teams of fire professionals. Our Values Our core values are at the heart of how we work Take the lead Create energy Build trust Be generous Stay grounded Remember the little things We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging. Our benefits to you Origin's ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working. A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave Competitive salary of between £54,585pa and £63,204pa dependant on experience 2 additional 'giving something back' volunteer days A pension scheme with contributions up to 8% of your salary Family leave, compassionate leave and enhanced maternity pay Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians Interest free loans to help spread the cost of a season ticket or another big purchase Annual staff conference, team away days and annual team meal allowance Access to Perk Box for fantastic savings on everyday purchases and much more Free employee assistance programme Opportunities to join staff network groups Refer a friend bonus We're also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it's a requirement to your role. Tell us your story We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Fire Risk Assessor outlined above. Closing date for applications: 19 May 2024 Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.
The role reports into the Regional Head ofUK & Ireland (based in London) working closely with the MD's of our Irish Funds,Corporate and AIFM businesses (based in Dublin). Strong collaboration with other members ofthe Business Development team. PURPOSE OF JOB Generate and win new business in astructured and professional manner, in line with the strategic objectives setby the Group. Specifically targeting UKand US managers entering the Irish market and associated intermediaries. MAIN RESPONSIBILITIES AND DUTIES Responsible for developing and winning new business for Ireland Funds and Corporate Services businesses, including AIFM and Depository, in line with targets set regionally and by the Group. Responsible for cross selling into other ICS jurisdictions, in line with targets set regionally and by the Group. Demonstrate a structured approach to targeting new business wins from new clients and intermediaries, predominantly based in the UK but also North America. Ensure timely and accurate data recording, to enable management reporting and analysis. Manage performance against agreed targets and budgets, thus ensuring the division's budgetary and performance targets are achieved and the division's KPIs are maintained as defined for financial, management and risk or as required by the Group. Manage and accurately price new business enquiries, ensuring the resources and services provided by the Group are fully utilized and explained. Actively contribute to the success of the regional business by strategically planning and executing as directed by the Business Development function for the Group. To deliver and integrate initiatives to promote the achievement of optimum operational, financial and business performance. Through effective analysis and management of the division and its resulting performance, ensure knowledge gained is factored into the planning of the division's strategy, resources and procedures. Ensure that the spirit of JTC is engendered and shared within the Group. May be required to attend board/divisional meetings and contribute to board papers/reports as appropriate. Ensure good corporate governance in accordance with regulatory requirements while aligning to the Group's overall aims, business plan and long-term strategy. Attend and lead client/potential client meetings, either on or off site. Liaise with professional advisors to ensure the Group delivers both a proficient and added value service. Attend conferences, speak on and moderate panels as necessary and at all times act as an ambassador for the Group. Develop, retain and enhance long term relationships with clients, their advisers, intermediaries and other introducers of work, maintaining a high level of client care. Adhere to Risk & Associate Compliance procedures in relation to regulatory requirements and AML legislation. Be responsible for analyzing, assessing and managing the risks associated with new business/potential clients, as well as, and where relevant, the Group's business as a whole. Monitor the division's risk assessments and review measures to ensure conformity, remaining aware of risk exposure. Remain aware of the obligations for the reporting of unusual transactions and act as a guide to the division in this respect. Develop, coach and mentor others, providing guidance on the management of employees according to Group standards and policy; ensuring employee's and division's adherence to their contractual obligations. Develop self and ensure knowledge in relevant field at all times. Adhere to the JTC core values and expected behaviors. Any other duties as deemed necessary or defined by Management and/or Group Board. ESSENTIAL REQUIREMENTS Relevant professional experience. Extensive and demonstrable experience in target asset classes. Broad-based knowledge and demonstrated ability to establish and manage a sales process, from lead generation to relationship management, nurturing a prospect pipeline, driving an agenda, and adapting to a fast-paced, challenging sales environment. Tactful, effective and persuasive communication skills suited to engaging and supporting high-profile prospects and clients. Excellent presentation skills. Willingness to travel. Capacity to deliver results both independently, as well as collaborate seamlessly with internal and external stakeholders, in a cross-functional team environment. Initiative to continually broaden your industry knowledge and apply it in your daily work. Process-driven, methodical approach to completing assigned tasks. Superior analytical, strategic and critical thinking skills. Meticulous organization and attention to detail.
May 18, 2024
Full time
The role reports into the Regional Head ofUK & Ireland (based in London) working closely with the MD's of our Irish Funds,Corporate and AIFM businesses (based in Dublin). Strong collaboration with other members ofthe Business Development team. PURPOSE OF JOB Generate and win new business in astructured and professional manner, in line with the strategic objectives setby the Group. Specifically targeting UKand US managers entering the Irish market and associated intermediaries. MAIN RESPONSIBILITIES AND DUTIES Responsible for developing and winning new business for Ireland Funds and Corporate Services businesses, including AIFM and Depository, in line with targets set regionally and by the Group. Responsible for cross selling into other ICS jurisdictions, in line with targets set regionally and by the Group. Demonstrate a structured approach to targeting new business wins from new clients and intermediaries, predominantly based in the UK but also North America. Ensure timely and accurate data recording, to enable management reporting and analysis. Manage performance against agreed targets and budgets, thus ensuring the division's budgetary and performance targets are achieved and the division's KPIs are maintained as defined for financial, management and risk or as required by the Group. Manage and accurately price new business enquiries, ensuring the resources and services provided by the Group are fully utilized and explained. Actively contribute to the success of the regional business by strategically planning and executing as directed by the Business Development function for the Group. To deliver and integrate initiatives to promote the achievement of optimum operational, financial and business performance. Through effective analysis and management of the division and its resulting performance, ensure knowledge gained is factored into the planning of the division's strategy, resources and procedures. Ensure that the spirit of JTC is engendered and shared within the Group. May be required to attend board/divisional meetings and contribute to board papers/reports as appropriate. Ensure good corporate governance in accordance with regulatory requirements while aligning to the Group's overall aims, business plan and long-term strategy. Attend and lead client/potential client meetings, either on or off site. Liaise with professional advisors to ensure the Group delivers both a proficient and added value service. Attend conferences, speak on and moderate panels as necessary and at all times act as an ambassador for the Group. Develop, retain and enhance long term relationships with clients, their advisers, intermediaries and other introducers of work, maintaining a high level of client care. Adhere to Risk & Associate Compliance procedures in relation to regulatory requirements and AML legislation. Be responsible for analyzing, assessing and managing the risks associated with new business/potential clients, as well as, and where relevant, the Group's business as a whole. Monitor the division's risk assessments and review measures to ensure conformity, remaining aware of risk exposure. Remain aware of the obligations for the reporting of unusual transactions and act as a guide to the division in this respect. Develop, coach and mentor others, providing guidance on the management of employees according to Group standards and policy; ensuring employee's and division's adherence to their contractual obligations. Develop self and ensure knowledge in relevant field at all times. Adhere to the JTC core values and expected behaviors. Any other duties as deemed necessary or defined by Management and/or Group Board. ESSENTIAL REQUIREMENTS Relevant professional experience. Extensive and demonstrable experience in target asset classes. Broad-based knowledge and demonstrated ability to establish and manage a sales process, from lead generation to relationship management, nurturing a prospect pipeline, driving an agenda, and adapting to a fast-paced, challenging sales environment. Tactful, effective and persuasive communication skills suited to engaging and supporting high-profile prospects and clients. Excellent presentation skills. Willingness to travel. Capacity to deliver results both independently, as well as collaborate seamlessly with internal and external stakeholders, in a cross-functional team environment. Initiative to continually broaden your industry knowledge and apply it in your daily work. Process-driven, methodical approach to completing assigned tasks. Superior analytical, strategic and critical thinking skills. Meticulous organization and attention to detail.
Micheldever have an exciting opportunity for a proactive HR Business Partner with experience of operating at both a strategic and operational level, to drive improved people metrics and deliver people plans to improve business performance. You will partner with key stakeholders to support with delivery of the business and people agenda, as well as supporting with day to day HR activities such as ER casework and recruitment. Location: working remotely, will require multi-site travel across the South of the UK, with occasional visits to our head office near Winchester Must have: Full UK driving licence Salary: up to £50K DOE, 5% bonus, car or car allowance £485 pm Benefits: Staff Discount, Retails Vouchers, Life Insurance, Pension (see full list below) About the role Build effective relationships with key stakeholders, partnering with the regional leadership team Produce and analyse Management Information (MI) to identify trends and areas of focus, supporting with the development and delivery of strategies to improve metrics Provide day to day leadership and guidance on business and people related matters Work with the HR Service Team, provide coaching and support with ER cases Develop and deliver plans to improve Employee Engagement Support the performance review, annual pay review and bonus processes Lead on Succession Planning and organisational change activity Ensure all policies, procedures and employment contracts are legally compliant and aligned to business requirements Ensure consistent application of policy and procedures across the organisation Work with L&D to develop and deliver training to managers Work closely with recruitment to support on business-critical positions Ensure a consistent and excellent onboarding experience for new employees About You CIPD qualified HR Business Partnering experience at a strategic level is essential to this role A sound up to date knowledge of UK employment legislation Experience with and comfortable working in a fast-paced environment with a strong focus on accuracy and attention to detail. A persuasive communicator with strong interpersonal skills are essential with the ability to build effective working relationships, influencing, guiding, supporting and coaching Experience in the management of complex ER cases Experience of working in the Retail sector would be advantageous Operationally focused with the ability to think strategically A persuasive person who is able to constructively challenge, support, guide and influence Why join Micheldever? Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide, (20 percent of the total UK market) and employing approximately 2100 employees, companywide. To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across 1 central distribution and 13 warehouse operations nationwide. Protyre is the UKs fastest growing supplier and fitter of tyres and automotive services, fitting over 1 million tyres every year through our fast-fit centres. We offer a wide variety of careers from Administrative to Mechanical, Digital to Financial and many other exciting roles within the motor industry. Protyre is the retail branch of The Micheldever Group. Micheldever Tyre Services (MTS). What we offer: We are committed to developing individuals who demonstrate the ambition and drive to develop within our business. Benefits include employee discounts on servicing, MOT and tyres. Finder's fee, Life Insurance, Pension, a great variety of Retail vouchers, Staff Rates, Eye Care Vouchers, Buy/Sell Holiday option, Flu Jab, Employee Assistant Program, Long Service Recognition, Enhance Maternity and Paternity payments, Cycle to Work, Charity Match.
May 18, 2024
Full time
Micheldever have an exciting opportunity for a proactive HR Business Partner with experience of operating at both a strategic and operational level, to drive improved people metrics and deliver people plans to improve business performance. You will partner with key stakeholders to support with delivery of the business and people agenda, as well as supporting with day to day HR activities such as ER casework and recruitment. Location: working remotely, will require multi-site travel across the South of the UK, with occasional visits to our head office near Winchester Must have: Full UK driving licence Salary: up to £50K DOE, 5% bonus, car or car allowance £485 pm Benefits: Staff Discount, Retails Vouchers, Life Insurance, Pension (see full list below) About the role Build effective relationships with key stakeholders, partnering with the regional leadership team Produce and analyse Management Information (MI) to identify trends and areas of focus, supporting with the development and delivery of strategies to improve metrics Provide day to day leadership and guidance on business and people related matters Work with the HR Service Team, provide coaching and support with ER cases Develop and deliver plans to improve Employee Engagement Support the performance review, annual pay review and bonus processes Lead on Succession Planning and organisational change activity Ensure all policies, procedures and employment contracts are legally compliant and aligned to business requirements Ensure consistent application of policy and procedures across the organisation Work with L&D to develop and deliver training to managers Work closely with recruitment to support on business-critical positions Ensure a consistent and excellent onboarding experience for new employees About You CIPD qualified HR Business Partnering experience at a strategic level is essential to this role A sound up to date knowledge of UK employment legislation Experience with and comfortable working in a fast-paced environment with a strong focus on accuracy and attention to detail. A persuasive communicator with strong interpersonal skills are essential with the ability to build effective working relationships, influencing, guiding, supporting and coaching Experience in the management of complex ER cases Experience of working in the Retail sector would be advantageous Operationally focused with the ability to think strategically A persuasive person who is able to constructively challenge, support, guide and influence Why join Micheldever? Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide, (20 percent of the total UK market) and employing approximately 2100 employees, companywide. To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across 1 central distribution and 13 warehouse operations nationwide. Protyre is the UKs fastest growing supplier and fitter of tyres and automotive services, fitting over 1 million tyres every year through our fast-fit centres. We offer a wide variety of careers from Administrative to Mechanical, Digital to Financial and many other exciting roles within the motor industry. Protyre is the retail branch of The Micheldever Group. Micheldever Tyre Services (MTS). What we offer: We are committed to developing individuals who demonstrate the ambition and drive to develop within our business. Benefits include employee discounts on servicing, MOT and tyres. Finder's fee, Life Insurance, Pension, a great variety of Retail vouchers, Staff Rates, Eye Care Vouchers, Buy/Sell Holiday option, Flu Jab, Employee Assistant Program, Long Service Recognition, Enhance Maternity and Paternity payments, Cycle to Work, Charity Match.
We are currently recruiting an Environment, Health & Safety Compliance Officer for our client in Aberdeen. This is a full time, staff position. Provide competent Health & Safety advice to ensure legal compliance and drive best practice across the North Sea operations. The role will provide advice and support for regultory inspections, investigations and the development of improvements to the Business Management System. • Ensures compliance with legislation, policies, guidance, and best practice in conjunction with the relevant Managers, Technical Authorities and Business Process Owners. • Provide general support and advice to the onshore and offshore teams ensuring activities comply with relevant legislation, best practice, and/or industry guidelines. • Support the development and oversight of regulatory submissions and reporting i.e., providing guidance on reportability of incidents to relevant regulatory bodies • Ensure all HSE standards are adhered to as per UK Relevant Statutory Provisions and recognized industry guidelines. • Interface with regulatory bodies as part of inspections, investigations, or formal enforcement action. Facilitate regulatory inspections (where required). • Travel to offshore locations to conduct investigations, training, audits and accompany regulatory inspections as required. • Conduct on-site inspections, ensuring safety standards are met and being managed consistently. • Support the Emergency Response arrangements and participate in exercises • Ensures the effectiveness of the Business Management System and manage the legal register ensuring the appropriate departments are aware of any legislative changes. • Supports Corporate objectives, rollouts etc. Desired Qualities/Qualifications • Possesses a relevant University degree or relevant HSE qualification(s) (e.g., NEBOSH) etc. • Relevant supporting technical/ industry qualification(s). • Comprehensive understanding, strong working knowledge of and experience in implementing and complying with HSE related legislation (on & offshore), corporate, national & international standards, and industry best practices. • Experience in incident investigation using COMET/TOPSET/Tripod methodologies or similar. • Strong facilitator of improvement and change management. • Appreciation of Human Factors and Major Accident Hazards. • Strong team player with excellent communications skills, written and verbal. • Excellent analysis and problem solving. • Offshore medical and survival/ MIST training certificates are necessary. Offshore visits as required. • Strong EHS culture. • Is an efficient self-starter with an ability to work alone and as part of a team, prioritize tasks, and deliver against deadline. • Exhibits excellent interpersonal and relationship building skills.
May 18, 2024
Full time
We are currently recruiting an Environment, Health & Safety Compliance Officer for our client in Aberdeen. This is a full time, staff position. Provide competent Health & Safety advice to ensure legal compliance and drive best practice across the North Sea operations. The role will provide advice and support for regultory inspections, investigations and the development of improvements to the Business Management System. • Ensures compliance with legislation, policies, guidance, and best practice in conjunction with the relevant Managers, Technical Authorities and Business Process Owners. • Provide general support and advice to the onshore and offshore teams ensuring activities comply with relevant legislation, best practice, and/or industry guidelines. • Support the development and oversight of regulatory submissions and reporting i.e., providing guidance on reportability of incidents to relevant regulatory bodies • Ensure all HSE standards are adhered to as per UK Relevant Statutory Provisions and recognized industry guidelines. • Interface with regulatory bodies as part of inspections, investigations, or formal enforcement action. Facilitate regulatory inspections (where required). • Travel to offshore locations to conduct investigations, training, audits and accompany regulatory inspections as required. • Conduct on-site inspections, ensuring safety standards are met and being managed consistently. • Support the Emergency Response arrangements and participate in exercises • Ensures the effectiveness of the Business Management System and manage the legal register ensuring the appropriate departments are aware of any legislative changes. • Supports Corporate objectives, rollouts etc. Desired Qualities/Qualifications • Possesses a relevant University degree or relevant HSE qualification(s) (e.g., NEBOSH) etc. • Relevant supporting technical/ industry qualification(s). • Comprehensive understanding, strong working knowledge of and experience in implementing and complying with HSE related legislation (on & offshore), corporate, national & international standards, and industry best practices. • Experience in incident investigation using COMET/TOPSET/Tripod methodologies or similar. • Strong facilitator of improvement and change management. • Appreciation of Human Factors and Major Accident Hazards. • Strong team player with excellent communications skills, written and verbal. • Excellent analysis and problem solving. • Offshore medical and survival/ MIST training certificates are necessary. Offshore visits as required. • Strong EHS culture. • Is an efficient self-starter with an ability to work alone and as part of a team, prioritize tasks, and deliver against deadline. • Exhibits excellent interpersonal and relationship building skills.
Position: Account Executive Job Description: ABOUT THE ROLE The aim of the role is to provide your allocated customers a great customer experience by building strong trusting relationships with them. Understanding the market and been able to position products from Arrow's line card within their business to help develop and grow the account. The successful candidate will be a professional, self-motivated, focused individual who can build and maintain strong relationships with Partners and Vendors This is an office-based role but there will be an opportunity to go out and meet partners where required. WHAT WILL YOU DO: Working closely with the Business Development Managers, Product Specialists and the aligned vendor and partner contacts. Managing and maintaining the pipeline for opportunities within defined criteria and accounts base. Assist and support your accounts on queries. Develop and maintain working relationships with vendor personnel. To meet margin/ revenue targets. To take responsibility for self-development in both product knowledge and job competencies, achieving all objectives set. WHO YOU ARE: Self-motivated with a hardworking and proactive approach. Structured sales approach i.e. building rapport with key people for partner and vendor, building confidence and trust within the customer base. Strong desire to give excellent customer service i.e. resolving enquiries efficiently and professionally. Capable of having a high-level understanding of the Arrow product portfolio (training will be given). A confident self-starter and strong team player. Ability to cope under pressure and prioritise work accordingly. Ability to demonstrate that the individual can work effectively under their own initiative and as a responsible, conscientious and reliable team member. Sound business acumen and ability to understand and interact with the customer. Competent in standard Microsoft Office applications. Competencies Accountability - Holds self and others accountable to meet commitments Collaborates - Builds partnerships and works collaboratively with others Drives Results - Consistently achieves results, takes on new opportunities and tough challenges Customer Focus - Builds strong customer relationships and delivers customer solutions Innovation - Creates new and better ways for the organisation to be more successful Hours of Work The company's standard hours of work are 9.00am - 5.30 pm with one hour for lunch, however due to the nature of this role flexibility will be required in order to meet the needs of the role. WHO WE ARE: Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market. Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons. Location: UK-Newmarket, United Kingdom (Fordham Rd) Time Type: Full time Job Category: Sales
May 18, 2024
Full time
Position: Account Executive Job Description: ABOUT THE ROLE The aim of the role is to provide your allocated customers a great customer experience by building strong trusting relationships with them. Understanding the market and been able to position products from Arrow's line card within their business to help develop and grow the account. The successful candidate will be a professional, self-motivated, focused individual who can build and maintain strong relationships with Partners and Vendors This is an office-based role but there will be an opportunity to go out and meet partners where required. WHAT WILL YOU DO: Working closely with the Business Development Managers, Product Specialists and the aligned vendor and partner contacts. Managing and maintaining the pipeline for opportunities within defined criteria and accounts base. Assist and support your accounts on queries. Develop and maintain working relationships with vendor personnel. To meet margin/ revenue targets. To take responsibility for self-development in both product knowledge and job competencies, achieving all objectives set. WHO YOU ARE: Self-motivated with a hardworking and proactive approach. Structured sales approach i.e. building rapport with key people for partner and vendor, building confidence and trust within the customer base. Strong desire to give excellent customer service i.e. resolving enquiries efficiently and professionally. Capable of having a high-level understanding of the Arrow product portfolio (training will be given). A confident self-starter and strong team player. Ability to cope under pressure and prioritise work accordingly. Ability to demonstrate that the individual can work effectively under their own initiative and as a responsible, conscientious and reliable team member. Sound business acumen and ability to understand and interact with the customer. Competent in standard Microsoft Office applications. Competencies Accountability - Holds self and others accountable to meet commitments Collaborates - Builds partnerships and works collaboratively with others Drives Results - Consistently achieves results, takes on new opportunities and tough challenges Customer Focus - Builds strong customer relationships and delivers customer solutions Innovation - Creates new and better ways for the organisation to be more successful Hours of Work The company's standard hours of work are 9.00am - 5.30 pm with one hour for lunch, however due to the nature of this role flexibility will be required in order to meet the needs of the role. WHO WE ARE: Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market. Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons. Location: UK-Newmarket, United Kingdom (Fordham Rd) Time Type: Full time Job Category: Sales
front of house manager full time at wagamama, we're an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life we're looking for a front of house manager to join us on our continuous journey of true nourishment the role as a front of house manager at wagamama, you'll support the management team to oversee all aspects of our front of house operation in the wagamama way. embodying our people promise + values through how you show up at work. inspire and motivate your team to provide exceptional service to our guests whilst striving to exceed expectations. you will support the management team to develop and grow your team , ensuring they are engaged, motivated and meeting wagamama standards perks + quirks £13.00 per hour, £1,000 bonus opportunity per year + £140 average tips per week dedicated 4-week training programme internal progression opportunities fully funded apprenticeship programmes to support your growth £14 - £25 of free food allowance on every shift 50% discount at wagamama + 30% off all other trg brands with family and friends pension scheme + 28 days holiday kintsugi wellness access to councillors, cycle to work scheme, discounted gym + leisure family friendly policy any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay financial wellbeing support access to loans repaid through your salary for those 'strapped for cash' moments in life what we look for an experienced supervisor/manager able to support a large restaurants team. leading with positive behaviour + actions to drive performance in a fast paced, complex environment a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported able to understand financial performance of your restaurant experienced in managing labour and rotas a passionate leader with experience of managing your teams performance and development you care about creating an inclusive environment where your team feel respected + that they belong a forward-thinking problem solver, able to think on your feet and make quick decisions the wagamama way kaizen , meaning 'good change', is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet three whole decades of acting different, we don't conform, we celebrate difference. appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds all we ask is for you to dish up what makes you different be you, be wagamama wagamama is proudly part of disability confident 100% of tips go to our teams. average tips are based on front of house management positions across all our uk restaurants between 29/05/23 + 02/07/23 actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way
May 18, 2024
Full time
front of house manager full time at wagamama, we're an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life we're looking for a front of house manager to join us on our continuous journey of true nourishment the role as a front of house manager at wagamama, you'll support the management team to oversee all aspects of our front of house operation in the wagamama way. embodying our people promise + values through how you show up at work. inspire and motivate your team to provide exceptional service to our guests whilst striving to exceed expectations. you will support the management team to develop and grow your team , ensuring they are engaged, motivated and meeting wagamama standards perks + quirks £13.00 per hour, £1,000 bonus opportunity per year + £140 average tips per week dedicated 4-week training programme internal progression opportunities fully funded apprenticeship programmes to support your growth £14 - £25 of free food allowance on every shift 50% discount at wagamama + 30% off all other trg brands with family and friends pension scheme + 28 days holiday kintsugi wellness access to councillors, cycle to work scheme, discounted gym + leisure family friendly policy any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay financial wellbeing support access to loans repaid through your salary for those 'strapped for cash' moments in life what we look for an experienced supervisor/manager able to support a large restaurants team. leading with positive behaviour + actions to drive performance in a fast paced, complex environment a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported able to understand financial performance of your restaurant experienced in managing labour and rotas a passionate leader with experience of managing your teams performance and development you care about creating an inclusive environment where your team feel respected + that they belong a forward-thinking problem solver, able to think on your feet and make quick decisions the wagamama way kaizen , meaning 'good change', is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet three whole decades of acting different, we don't conform, we celebrate difference. appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds all we ask is for you to dish up what makes you different be you, be wagamama wagamama is proudly part of disability confident 100% of tips go to our teams. average tips are based on front of house management positions across all our uk restaurants between 29/05/23 + 02/07/23 actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
May 18, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
As a Partner in our global Commercial Consulting practice, you will serve as a critical member of our leadership team, play a leading and vital role on client engagements and firm initiatives and will be specialized in one or more of the following domain areas New Product Planning Transaction Advisory Real World Evidence Pricing & Market Access Commercial Strategy and Transformation Leveraging your ability to generate revenues and actively manage key account relationships, you will be responsible for growing the consulting practice by generating new business and building trusted advisory relationships with key stakeholders. You will be expected to interact with senior client executives to identify and sell sizeable consulting projects and lead internal teams in delivering the work, as part of our "seller-doer" model. In addition, you will share in the responsibility of managing the business and staff, while creating their own intellectual capital. About You - experience, education, skills, and accomplishments MD, or a Masters / PhD in a life science field, or an MBA 12+ years of experience in life sciences consulting, of which at least 5 years have been as a senior client facing consulting leader Specialisation in New Product Planning, Transaction Advisory or Commercial Strategy and Transformation Extensive project management experience across small-medium-large sized project/case teams, and a range of project scopes and sizes (i.e., $150K to $1M+) Strong working knowledge of at least 2 to 3 high-interest therapy areas such as rare diseases, oncology, neurology, diabetes, auto-immune disease, and metabolism Experience working in an international environment which includes the US and Europe, and preferably with exposure to Emerging Markets It would be great if you also have Extensive rolodex of client relationships across major and mid-sized life sciences clients across the US and Europe Proven ability to generate project revenue and actively manage key account relationships Experience and ability to hire, lead, coach and mentor multiple direct reports The ability to generate at least $3M in annual single count revenue by maintaining existing clients and actively opening new accounts , with the aspiration to exceed $5M over time leveraging the Clarivate platform Stay abreast of current business and industry trends relevant to our clients' businesses What will you be doing in this role? Generate revenues through project sales, leveraging your own and Clarivate's rolodex of client relationships Support project planning and execution by overseeing project managers to ensure quality delivery on client commitments, needs and objectives, as well as managing project cost structure and margin to ensure profitability Maintain and enhance therapeutic and domain area expertise to apply during client engagements, thought leadership initiatives and business development efforts Inspire and motivate teams to help grow and retain talent through coaching and development at all levels Demonstrate commitment to personal and professional development through trainings, unstructured learnings, workshops and conferences Contribute to the social environment by executing assigned firm-building activities including knowledge management, internal training sessions and assisting with recruiting top talent; and engender a strong collegial culture that encourages and sustains camaraderie, support, apprenticeship model, growth-mindset, rise-above adversity drive, can-do attitude, among several other Clarivate values. Travel to/from client sites and external events as needed to serve as the face of Clarivate Consulting during external networking events, conferences, workshops, etc. About the Team You will work closely with our global Commercial Consulting team comprising 75 team members located in the US, Europe and Asia-Pacific, selling, leading and delivering New Product Planning, Transaction Advisory or Commercial Strategy and Transformation. As you build out your book of business, you will have the opportunity to bring additional team members on board with the requisite capabilities to assist you sell and deliver impactful work to Clarivate's clients Hours of Work This is a full-time permanent role working in a hybrid model from our London office. At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training and other terms, conditions and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
May 18, 2024
Full time
As a Partner in our global Commercial Consulting practice, you will serve as a critical member of our leadership team, play a leading and vital role on client engagements and firm initiatives and will be specialized in one or more of the following domain areas New Product Planning Transaction Advisory Real World Evidence Pricing & Market Access Commercial Strategy and Transformation Leveraging your ability to generate revenues and actively manage key account relationships, you will be responsible for growing the consulting practice by generating new business and building trusted advisory relationships with key stakeholders. You will be expected to interact with senior client executives to identify and sell sizeable consulting projects and lead internal teams in delivering the work, as part of our "seller-doer" model. In addition, you will share in the responsibility of managing the business and staff, while creating their own intellectual capital. About You - experience, education, skills, and accomplishments MD, or a Masters / PhD in a life science field, or an MBA 12+ years of experience in life sciences consulting, of which at least 5 years have been as a senior client facing consulting leader Specialisation in New Product Planning, Transaction Advisory or Commercial Strategy and Transformation Extensive project management experience across small-medium-large sized project/case teams, and a range of project scopes and sizes (i.e., $150K to $1M+) Strong working knowledge of at least 2 to 3 high-interest therapy areas such as rare diseases, oncology, neurology, diabetes, auto-immune disease, and metabolism Experience working in an international environment which includes the US and Europe, and preferably with exposure to Emerging Markets It would be great if you also have Extensive rolodex of client relationships across major and mid-sized life sciences clients across the US and Europe Proven ability to generate project revenue and actively manage key account relationships Experience and ability to hire, lead, coach and mentor multiple direct reports The ability to generate at least $3M in annual single count revenue by maintaining existing clients and actively opening new accounts , with the aspiration to exceed $5M over time leveraging the Clarivate platform Stay abreast of current business and industry trends relevant to our clients' businesses What will you be doing in this role? Generate revenues through project sales, leveraging your own and Clarivate's rolodex of client relationships Support project planning and execution by overseeing project managers to ensure quality delivery on client commitments, needs and objectives, as well as managing project cost structure and margin to ensure profitability Maintain and enhance therapeutic and domain area expertise to apply during client engagements, thought leadership initiatives and business development efforts Inspire and motivate teams to help grow and retain talent through coaching and development at all levels Demonstrate commitment to personal and professional development through trainings, unstructured learnings, workshops and conferences Contribute to the social environment by executing assigned firm-building activities including knowledge management, internal training sessions and assisting with recruiting top talent; and engender a strong collegial culture that encourages and sustains camaraderie, support, apprenticeship model, growth-mindset, rise-above adversity drive, can-do attitude, among several other Clarivate values. Travel to/from client sites and external events as needed to serve as the face of Clarivate Consulting during external networking events, conferences, workshops, etc. About the Team You will work closely with our global Commercial Consulting team comprising 75 team members located in the US, Europe and Asia-Pacific, selling, leading and delivering New Product Planning, Transaction Advisory or Commercial Strategy and Transformation. As you build out your book of business, you will have the opportunity to bring additional team members on board with the requisite capabilities to assist you sell and deliver impactful work to Clarivate's clients Hours of Work This is a full-time permanent role working in a hybrid model from our London office. At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training and other terms, conditions and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.