Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills and experience to Citi's Legal team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team Overview The Commodities Legal team is part of Citi's Markets Legal Function and includes commodities lawyers based in London, Houston, New York and Singapore. The team is responsible for advising Citi's Commodities Business and key internal stakeholders on the legal and regulatory risks associated with the full spectrum of commodities trading activity, including physical commodity financing and trading activities, as well as financial derivatives products across all traded commodities: oil and gas, electricity, industrial metals, precious metals and agricultural products. What you'll do This is a Senior Lead Counsel position responsible for accomplishing results through directing day-to-day legal activities as part of Citi's Markets Legal Function. The overall objective of this role is to provide legal analysis, advice, guidance and decision making within specific areas of expertise related to the Commodities Business in London and in partnership with Legal colleagues globally. This role requires a thorough understanding of global commodities markets and the strategic direction of the Commodities Business, combined with a solid conceptual / practical grounding in the laws and regulations applicable to the products and geographies in which Citi trades. The role provides support in the development of medium-to-long term plans and functional strategies for the Commodities Business as well as developing and executing the Commodities Legal team's strategies. This role has authority to negotiate and make independent decisions on issues / activities that have critical impact or influence on Citi's Commodities Business revenues, capital and business operations. What we'll need from you A Qualified Lawyer with relevant industry experience, including experience in an in-house legal role Expertise and transactional experience in a range of physical and financial commodities transactions and products, including the financing of physical commodities (oil, gas, electricity, precious and base metals, agricultural products, etc.) in storage and in transit, energy trading, commodity hedging and investment-driven transactions for all types of commodities and products, including renewables and carbon products Familiarity with the requirements applicable to a commodities business within a bank is preferred, including an awareness of US bank regulatory considerations; experience in working with regulators/regulatory bodies is preferred Comprehensive knowledge of applicable laws and practices across jurisdictions, including those related to shipping; insurance; storage; environmental risk issues; the taking of legal security; UK, EU and international regulations applicable to commodities markets including over-the-counter (OTC) derivatives and exchange-traded futures Knowledge of commodities legal documentation (including ISDA and physical annexes, Master Sales & Purchase Agreements, GT&Cs for oil, gas, LNG, and standard physical trading agreements: EFET, NBP, ZBT, GTMA, SCoTA, IETA and ERPA) Excellent written, verbal, presentation, problem solving and analytical skills; Ability to handle multiple complex and confidential matters under time and pressure; Effective negotiation skills and ability to maintain effective relationships at executive levels Excellent leadership, interpersonal and organisational skills What we can offer you This is a role that will offer you the opportunity to build and develop an in-depth knowledge within Legal and drive your career forward. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Legal Job Family: Legal - Product Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
May 05, 2024
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills and experience to Citi's Legal team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team Overview The Commodities Legal team is part of Citi's Markets Legal Function and includes commodities lawyers based in London, Houston, New York and Singapore. The team is responsible for advising Citi's Commodities Business and key internal stakeholders on the legal and regulatory risks associated with the full spectrum of commodities trading activity, including physical commodity financing and trading activities, as well as financial derivatives products across all traded commodities: oil and gas, electricity, industrial metals, precious metals and agricultural products. What you'll do This is a Senior Lead Counsel position responsible for accomplishing results through directing day-to-day legal activities as part of Citi's Markets Legal Function. The overall objective of this role is to provide legal analysis, advice, guidance and decision making within specific areas of expertise related to the Commodities Business in London and in partnership with Legal colleagues globally. This role requires a thorough understanding of global commodities markets and the strategic direction of the Commodities Business, combined with a solid conceptual / practical grounding in the laws and regulations applicable to the products and geographies in which Citi trades. The role provides support in the development of medium-to-long term plans and functional strategies for the Commodities Business as well as developing and executing the Commodities Legal team's strategies. This role has authority to negotiate and make independent decisions on issues / activities that have critical impact or influence on Citi's Commodities Business revenues, capital and business operations. What we'll need from you A Qualified Lawyer with relevant industry experience, including experience in an in-house legal role Expertise and transactional experience in a range of physical and financial commodities transactions and products, including the financing of physical commodities (oil, gas, electricity, precious and base metals, agricultural products, etc.) in storage and in transit, energy trading, commodity hedging and investment-driven transactions for all types of commodities and products, including renewables and carbon products Familiarity with the requirements applicable to a commodities business within a bank is preferred, including an awareness of US bank regulatory considerations; experience in working with regulators/regulatory bodies is preferred Comprehensive knowledge of applicable laws and practices across jurisdictions, including those related to shipping; insurance; storage; environmental risk issues; the taking of legal security; UK, EU and international regulations applicable to commodities markets including over-the-counter (OTC) derivatives and exchange-traded futures Knowledge of commodities legal documentation (including ISDA and physical annexes, Master Sales & Purchase Agreements, GT&Cs for oil, gas, LNG, and standard physical trading agreements: EFET, NBP, ZBT, GTMA, SCoTA, IETA and ERPA) Excellent written, verbal, presentation, problem solving and analytical skills; Ability to handle multiple complex and confidential matters under time and pressure; Effective negotiation skills and ability to maintain effective relationships at executive levels Excellent leadership, interpersonal and organisational skills What we can offer you This is a role that will offer you the opportunity to build and develop an in-depth knowledge within Legal and drive your career forward. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Legal Job Family: Legal - Product Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Sytner Group has a rare and very exciting opportunity for an experienced Sales/General Sales Manager to join our management team at Bentley and Lamborghini Birmingham. Two iconic brands who are continually growing, and so opportunities like this are rarely available. Therefore, if you are an exceptional and highly motivated leader who has the desire to lead a winning team this could be the next career move you are looking for. We're ideally looking for candidates who have an existing history of success in the premium to luxury sector and the desire to be rewarded well for budget beating performance. As a Sytner General Sales Manager, you will be responsible for the profitability in both the new and used vehicle departments and for customer retention. You will also hire and monitor the performance of the department managers and executives and hold regular sales meetings and conduct sales mentoring and support. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you You will have a proven track record of success in a similar position within the Automotive industry with the ability to be able to lead and motivate a team to exceed targets and maximise profitability across all areas of the Sales department is essential. We are looking for someone who has exceptionally high standards, the capability to bring new ideas and the ability to drive the performance of the sales team and to take our sales departments to future success. You will need to be a great communicator, well organised and great attention to detail. The ability to be able to focus, listen and deliver on a plan is essential. Interested ? Move now and take your career to greater success. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 05, 2024
Full time
Sytner Group has a rare and very exciting opportunity for an experienced Sales/General Sales Manager to join our management team at Bentley and Lamborghini Birmingham. Two iconic brands who are continually growing, and so opportunities like this are rarely available. Therefore, if you are an exceptional and highly motivated leader who has the desire to lead a winning team this could be the next career move you are looking for. We're ideally looking for candidates who have an existing history of success in the premium to luxury sector and the desire to be rewarded well for budget beating performance. As a Sytner General Sales Manager, you will be responsible for the profitability in both the new and used vehicle departments and for customer retention. You will also hire and monitor the performance of the department managers and executives and hold regular sales meetings and conduct sales mentoring and support. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you You will have a proven track record of success in a similar position within the Automotive industry with the ability to be able to lead and motivate a team to exceed targets and maximise profitability across all areas of the Sales department is essential. We are looking for someone who has exceptionally high standards, the capability to bring new ideas and the ability to drive the performance of the sales team and to take our sales departments to future success. You will need to be a great communicator, well organised and great attention to detail. The ability to be able to focus, listen and deliver on a plan is essential. Interested ? Move now and take your career to greater success. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
The Head of Legal manages and provides leadership to the CGT Catapult legal team who advise on a wide range of contractual and legal matters. The Head of Legal will take the lead on negotiations of contract wording to ensure that the interests of CGT Catapult are protected and that the agreed commercial position is correctly positioned in contracts to ensure that CGT Catapult can meet the contractual obligations it enters into. The Head of Legal will work with the senior Business Development team to ensure that precedent documents and negotiated agreements meet the needs of CGT Catapult. This is a wide ranging role covering many aspects of legal practice. The Head of Legal will be expected to provide advice in a wide variety of contractual situations for example property leases, collaboration agreements, clinical trial agreements, intellectual property licenses, sales terms and conditions. As such the candidate needs a broad knowledge of contract law along with an interest in expanding their working knowledge in many diverse areas of legal practice such as Subsidy Control, where appropriate. The Head of Legal will be the "go to" legal expert within CGT Catapult and will manage our interactions with external legal counsel. As part of the Business Development, Legal, and IP group, the Head of Legal will participate in regular meetings to provide information and recommendations on strategic business decisions. Key Accountabilities: Heading up and managing the Legal group at CGT Catapult. Managing our relationship with external legal counsel. Advising the company on a broad range of legal matters. Working closely with all business streams, including the business development team, IP, Technology and Process Innovation (TPI) team, the CGT Catapult Manufacturing Innovation Centres (Braintree and Stevenage), Skills, Clinical Adoption, the CGT Catapult Edinburgh facility, and any other CGT Catapult group to deliver legal agreements that enable and protect the business arrangements required. Provision of Company Secretarial services to the CGT Catapult Board (currently outsourced). Accountable for Data Protection policies within the organization performing the role of Data Protection Officer. Interaction with key stakeholders both internally and externally. Experience: Demonstrable skills in handling a diverse range of legal matters. 5+ years working in house or in private practice with life science/biotechnology/healthcare companies is essential. Broad experience of leading negotiations of contractual terms. Experience of legal and IP issues that can arise when drafting R&D based agreements such as chain of title to IP rights and the enforceability of such contracts. Involvement in corporate issues and legal requirements facing new start-up organisations such and company secretarial and constitutional matters. Highly motivated, pragmatic and practical to support the mission of the Cell and Gene Therapy Catapult to accelerate the development of a commercial cell and gene-based therapy industry in the UK. Desire to establish a high profile career within cell and gene sector and the personal drive to help push the sector to be a commercial success. Excellent interpersonal and oral and written communication skills. Skilled negotiator. Ambitious, collaborative, driven. Ability to quickly interpret and discuss complex legal matters. Ability to work quickly and accurately with limited supervision along with the experience to realise when to seek advice from external counsel. Resilient, with excellent organisational skills and the ability to prioritise work whilst dealing with a high workload, changing priorities and tight deadlines. Excellent attention to detail. Proven ability to engage constructively with colleagues at all levels across the Company to deliver objectives and to respond to a wide range of customer and management needs. Ability to quickly establish credibility, build rapport and trust. Proven diplomacy skills with diverse groups of internal and external stakeholders. Strong influencing and leadership skills. Understands influencing, stakeholder management and negotiation strategies. High degree of motivation, problem solving skills and innovative thinking. A positive attitude towards learning, personal and professional development. Keeps up to date with professional knowledge, expertise and best practice.
May 05, 2024
Full time
The Head of Legal manages and provides leadership to the CGT Catapult legal team who advise on a wide range of contractual and legal matters. The Head of Legal will take the lead on negotiations of contract wording to ensure that the interests of CGT Catapult are protected and that the agreed commercial position is correctly positioned in contracts to ensure that CGT Catapult can meet the contractual obligations it enters into. The Head of Legal will work with the senior Business Development team to ensure that precedent documents and negotiated agreements meet the needs of CGT Catapult. This is a wide ranging role covering many aspects of legal practice. The Head of Legal will be expected to provide advice in a wide variety of contractual situations for example property leases, collaboration agreements, clinical trial agreements, intellectual property licenses, sales terms and conditions. As such the candidate needs a broad knowledge of contract law along with an interest in expanding their working knowledge in many diverse areas of legal practice such as Subsidy Control, where appropriate. The Head of Legal will be the "go to" legal expert within CGT Catapult and will manage our interactions with external legal counsel. As part of the Business Development, Legal, and IP group, the Head of Legal will participate in regular meetings to provide information and recommendations on strategic business decisions. Key Accountabilities: Heading up and managing the Legal group at CGT Catapult. Managing our relationship with external legal counsel. Advising the company on a broad range of legal matters. Working closely with all business streams, including the business development team, IP, Technology and Process Innovation (TPI) team, the CGT Catapult Manufacturing Innovation Centres (Braintree and Stevenage), Skills, Clinical Adoption, the CGT Catapult Edinburgh facility, and any other CGT Catapult group to deliver legal agreements that enable and protect the business arrangements required. Provision of Company Secretarial services to the CGT Catapult Board (currently outsourced). Accountable for Data Protection policies within the organization performing the role of Data Protection Officer. Interaction with key stakeholders both internally and externally. Experience: Demonstrable skills in handling a diverse range of legal matters. 5+ years working in house or in private practice with life science/biotechnology/healthcare companies is essential. Broad experience of leading negotiations of contractual terms. Experience of legal and IP issues that can arise when drafting R&D based agreements such as chain of title to IP rights and the enforceability of such contracts. Involvement in corporate issues and legal requirements facing new start-up organisations such and company secretarial and constitutional matters. Highly motivated, pragmatic and practical to support the mission of the Cell and Gene Therapy Catapult to accelerate the development of a commercial cell and gene-based therapy industry in the UK. Desire to establish a high profile career within cell and gene sector and the personal drive to help push the sector to be a commercial success. Excellent interpersonal and oral and written communication skills. Skilled negotiator. Ambitious, collaborative, driven. Ability to quickly interpret and discuss complex legal matters. Ability to work quickly and accurately with limited supervision along with the experience to realise when to seek advice from external counsel. Resilient, with excellent organisational skills and the ability to prioritise work whilst dealing with a high workload, changing priorities and tight deadlines. Excellent attention to detail. Proven ability to engage constructively with colleagues at all levels across the Company to deliver objectives and to respond to a wide range of customer and management needs. Ability to quickly establish credibility, build rapport and trust. Proven diplomacy skills with diverse groups of internal and external stakeholders. Strong influencing and leadership skills. Understands influencing, stakeholder management and negotiation strategies. High degree of motivation, problem solving skills and innovative thinking. A positive attitude towards learning, personal and professional development. Keeps up to date with professional knowledge, expertise and best practice.
Job Title: Senior Customer Support Executive Location: Office Based, Redburn Road, Westerhope, Newcastle Upon Tyne Salary: Based on experience Job type: Full time, Permanent Working Hours: 37.5hr per Week (08:30 - 17:00) Based in Newcastle upon Tyne, we are a family-owned business that was founded in 1946. We manufacture a range of industrial doors and install though out the UK as well as service overseas contracts. We bring generations of engineering experience and pioneering product expertise to customers worldwide. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK The Role: Reporting to the Customer Support Manager, you will be sitting within the Customer Support Team. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. This is an exciting opportunity for a highly motivated individual, who has a proven track record of successful customer service and management skills. As the senior customer support executive, you will deputise for the customer support manager where necessary. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. Duties And Key Responsibilities Duties will involve but are not limited to: - Develop and maintain strong relationships with customers Handle escalated customer issues and complaints, demonstrating strong problem-solving skills and a commitment to achieving positive outcomes Act as a liaison between customers and internal teams, advocating for customer needs and ensuring timely resolution of issues Stay informed of new information relating to products, legislation, and best and share knowledge and insights with the team Monitor team performance, identify trends and areas for improvement, and areas for improvement and opportunities for training Possessing excellent product knowledge to enhance customer support Generate technical quotations Verification of engineer's daily/weekly timesheets Processing Engineers wages Assisting with reporting of departmental KPI's Monitor & manage van fleet Departmental invoicing where required Process & monitor returns to suppliers Update and maintain the company CRM Lead by example, fostering a positive and collaborative work environment, and inspiring team members to deliver their best work Any other reasonable task as required by the Customer Support Manager The Candidate: Skills / Training: Basic people management and leadership skills Proven experience in a customer support or service role Excellent communication & interpersonal skills, with the ability to interact with customers, team members and stakeholders at all levels Strong problem solving and decision-making skills Excellent organisational skills and attention to details with the ability to manage multiple tasks simultaneously Commitment to delivering exceptional customer service and exceeding customer expectations Ability to thrive under pressure Knowledge of Microsoft Excel, Word, & PowerPoint Understanding of CRM systems desirable but not essential General Responsibilities: Align company and employee core values. If you see something that is wrong do something about correcting it. Be responsible and get things done. Share information and work towards team building. Establish/understand your key performance indicators and maintain this measure so both you and the company know how your performance is measured. Be a good team member, demonstrating loyalty and commitment to the organization and team members and always do your best. To be fully aware of and adhere to the relevant policies and procedures. This job description is intended as a guide to the duties and responsibilities of the post. It does not seek to define all the duties and is subject to amendment/alteration which will be made after full discussion with the post holder. Benefits: 22 days of annual leave (Additional awarded for service) Life insurance Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Team Leader, Senior Customer Service Executive, Account Coordinator, Customer Account Executive, Client Support Team Leader, Customer Service Support Lead, Senior Client Support Executive, Construction Customer Service Team Lead may also be considered for this role.
May 05, 2024
Full time
Job Title: Senior Customer Support Executive Location: Office Based, Redburn Road, Westerhope, Newcastle Upon Tyne Salary: Based on experience Job type: Full time, Permanent Working Hours: 37.5hr per Week (08:30 - 17:00) Based in Newcastle upon Tyne, we are a family-owned business that was founded in 1946. We manufacture a range of industrial doors and install though out the UK as well as service overseas contracts. We bring generations of engineering experience and pioneering product expertise to customers worldwide. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK The Role: Reporting to the Customer Support Manager, you will be sitting within the Customer Support Team. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. This is an exciting opportunity for a highly motivated individual, who has a proven track record of successful customer service and management skills. As the senior customer support executive, you will deputise for the customer support manager where necessary. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. Duties And Key Responsibilities Duties will involve but are not limited to: - Develop and maintain strong relationships with customers Handle escalated customer issues and complaints, demonstrating strong problem-solving skills and a commitment to achieving positive outcomes Act as a liaison between customers and internal teams, advocating for customer needs and ensuring timely resolution of issues Stay informed of new information relating to products, legislation, and best and share knowledge and insights with the team Monitor team performance, identify trends and areas for improvement, and areas for improvement and opportunities for training Possessing excellent product knowledge to enhance customer support Generate technical quotations Verification of engineer's daily/weekly timesheets Processing Engineers wages Assisting with reporting of departmental KPI's Monitor & manage van fleet Departmental invoicing where required Process & monitor returns to suppliers Update and maintain the company CRM Lead by example, fostering a positive and collaborative work environment, and inspiring team members to deliver their best work Any other reasonable task as required by the Customer Support Manager The Candidate: Skills / Training: Basic people management and leadership skills Proven experience in a customer support or service role Excellent communication & interpersonal skills, with the ability to interact with customers, team members and stakeholders at all levels Strong problem solving and decision-making skills Excellent organisational skills and attention to details with the ability to manage multiple tasks simultaneously Commitment to delivering exceptional customer service and exceeding customer expectations Ability to thrive under pressure Knowledge of Microsoft Excel, Word, & PowerPoint Understanding of CRM systems desirable but not essential General Responsibilities: Align company and employee core values. If you see something that is wrong do something about correcting it. Be responsible and get things done. Share information and work towards team building. Establish/understand your key performance indicators and maintain this measure so both you and the company know how your performance is measured. Be a good team member, demonstrating loyalty and commitment to the organization and team members and always do your best. To be fully aware of and adhere to the relevant policies and procedures. This job description is intended as a guide to the duties and responsibilities of the post. It does not seek to define all the duties and is subject to amendment/alteration which will be made after full discussion with the post holder. Benefits: 22 days of annual leave (Additional awarded for service) Life insurance Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Team Leader, Senior Customer Service Executive, Account Coordinator, Customer Account Executive, Client Support Team Leader, Customer Service Support Lead, Senior Client Support Executive, Construction Customer Service Team Lead may also be considered for this role.
Learning & Development Manager - Head Office Hybrid role - 2 days a week in the office, 3 days a week working from home - enhanced by flexi core hours! Great benefits including 50% staff discount and a day off for your Birthday! We are on the lookout for a dynamic and purpose-led Learning & Development Manager to own the training for our brilliant Head Office and Logistics colleagues. This is a great opportunity to join our award-winning L&D team (yes, they really are that impressive!) and play a pivotal role in the success of our learning strategy, accountable for designing and delivering impactful training initiatives. This role would be perfect for someone who is naturally inquisitive, a lifelong learner and passionate about making an impact. We are an ambitious business with exciting plans for the future, and our colleagues are at the heart of this. The L&D Manager will be pivotal in supporting the growth, development and succession for all colleagues in Head Office and Logistics, aligned to the wider business strategy. A bit about Ann Summers You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER , lives to PUSH BOUNDARIES , gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE ! A bit about the role: Carry out learning needs analysis' to identify the learning gaps in each department, and what the learning opportunities are for colleagues Shape consistent, engaging and insightful training Ensure a robust onboarding process, supporting new talent as they join the business Partner with teams across Head Office and Logistics to deliver successful L&D solutions encompassing skills development, technical solutions, DEI, wellbeing and leadership Utilise our learning experience platform to build blended learning solutions Evolve the internal progression programme, Step Up, to support the growth of internal talent Manage the Apprenticeship Levy for all colleagues across Ann Summers to ensure it is utilised effectively, and those on an Apprenticeship have a great experience Manage our 'Great Goals' process across all functions, working with department leads to ensure they are embedded and active across all departments Help to build a culture of peer-to-peer learning Work with department leads to design and deliver tailored team sessions/away days Manage the L&D budget for Head Office and Logistics Manage the L&D Coordinator, and their day-to-day activity, as well as ensuring they have great goals and development opportunities Measure and report on KPI performance based on the output of training solutions At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views. We're looking for someone who is: Established in their Learning & Development career within a Head Office environent, ideally within the Retail, Hospitality or Leisure industries Commercial and results driven, always striving to add value for the colleague, department and the business Innovative and forward thinking Empowering, with a true passion for coaching and developing teams Excellent in their written comms with a natural flair for creating engaging learning resources Meticulous in their attention to detail Organised and methodical Able to build strong working relationships with colleagues and internal stakeholders Proactive and manages workload effectively in a fast pace environment Flexible and collaborative in their approach Resilient and confident, comfortable to challenge in a productive way Positive with a real 'can do' mindset What's in it for you? Being part of the AS family offers some fab benefits, not only is it a great brand to be a part of, but there is so much more, take a look 50% staff discount (a colleague favourite!) 29 days holiday (including Bank Holidays) gaining an extra day for each year you're a part of the AS family (up to a max. of 33 days) Workplace pension Life Assurance A paid day off for your Birthday Colleague social events and initiatives Development opportunities through our learning experience platform, THRIVE Wellbeing programme through our partnership with the Retail Trust Eye care vouchers Company perks scheme Holiday purchase scheme Sample sales Free on-site car park at HO We value each one of our colleagues and aim to make Ann Summers a great place to be! We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 12 months unless expressed otherwise.
May 05, 2024
Full time
Learning & Development Manager - Head Office Hybrid role - 2 days a week in the office, 3 days a week working from home - enhanced by flexi core hours! Great benefits including 50% staff discount and a day off for your Birthday! We are on the lookout for a dynamic and purpose-led Learning & Development Manager to own the training for our brilliant Head Office and Logistics colleagues. This is a great opportunity to join our award-winning L&D team (yes, they really are that impressive!) and play a pivotal role in the success of our learning strategy, accountable for designing and delivering impactful training initiatives. This role would be perfect for someone who is naturally inquisitive, a lifelong learner and passionate about making an impact. We are an ambitious business with exciting plans for the future, and our colleagues are at the heart of this. The L&D Manager will be pivotal in supporting the growth, development and succession for all colleagues in Head Office and Logistics, aligned to the wider business strategy. A bit about Ann Summers You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER , lives to PUSH BOUNDARIES , gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE ! A bit about the role: Carry out learning needs analysis' to identify the learning gaps in each department, and what the learning opportunities are for colleagues Shape consistent, engaging and insightful training Ensure a robust onboarding process, supporting new talent as they join the business Partner with teams across Head Office and Logistics to deliver successful L&D solutions encompassing skills development, technical solutions, DEI, wellbeing and leadership Utilise our learning experience platform to build blended learning solutions Evolve the internal progression programme, Step Up, to support the growth of internal talent Manage the Apprenticeship Levy for all colleagues across Ann Summers to ensure it is utilised effectively, and those on an Apprenticeship have a great experience Manage our 'Great Goals' process across all functions, working with department leads to ensure they are embedded and active across all departments Help to build a culture of peer-to-peer learning Work with department leads to design and deliver tailored team sessions/away days Manage the L&D budget for Head Office and Logistics Manage the L&D Coordinator, and their day-to-day activity, as well as ensuring they have great goals and development opportunities Measure and report on KPI performance based on the output of training solutions At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views. We're looking for someone who is: Established in their Learning & Development career within a Head Office environent, ideally within the Retail, Hospitality or Leisure industries Commercial and results driven, always striving to add value for the colleague, department and the business Innovative and forward thinking Empowering, with a true passion for coaching and developing teams Excellent in their written comms with a natural flair for creating engaging learning resources Meticulous in their attention to detail Organised and methodical Able to build strong working relationships with colleagues and internal stakeholders Proactive and manages workload effectively in a fast pace environment Flexible and collaborative in their approach Resilient and confident, comfortable to challenge in a productive way Positive with a real 'can do' mindset What's in it for you? Being part of the AS family offers some fab benefits, not only is it a great brand to be a part of, but there is so much more, take a look 50% staff discount (a colleague favourite!) 29 days holiday (including Bank Holidays) gaining an extra day for each year you're a part of the AS family (up to a max. of 33 days) Workplace pension Life Assurance A paid day off for your Birthday Colleague social events and initiatives Development opportunities through our learning experience platform, THRIVE Wellbeing programme through our partnership with the Retail Trust Eye care vouchers Company perks scheme Holiday purchase scheme Sample sales Free on-site car park at HO We value each one of our colleagues and aim to make Ann Summers a great place to be! We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 12 months unless expressed otherwise.
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you!Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
May 05, 2024
Full time
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you!Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an OFFICE brand ambassador; engaging with customers & driving sales. You will support the Store Management to inspire, coach and lead the team to deliver excellence. What are we looking for? A love for footwear and fashion Full time and fully flexible candidates with a passion for retail! Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFICE sales team. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis. Want to work at OFFICE? Easy Apply now! IND2 Job Types: Full-time, Permanent Benefits: Store discount Schedule: 8 hour shift Weekend availability Supplemental pay types: Bonus scheme Application question(s): Are you seeking a full-time role 40 hours over 7 days ? What type of retail environments have you worked in? What KPI's have you worked with? Give an example of when you have affected sales in a positive way? How many years' experience do you have in a team leader/supervisor role? What are your salary expectations? Experience: Retail Management: 1 year (required) Work Location: In person Reference ID: SUP-Basingstoke
May 05, 2024
Full time
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an OFFICE brand ambassador; engaging with customers & driving sales. You will support the Store Management to inspire, coach and lead the team to deliver excellence. What are we looking for? A love for footwear and fashion Full time and fully flexible candidates with a passion for retail! Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFICE sales team. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis. Want to work at OFFICE? Easy Apply now! IND2 Job Types: Full-time, Permanent Benefits: Store discount Schedule: 8 hour shift Weekend availability Supplemental pay types: Bonus scheme Application question(s): Are you seeking a full-time role 40 hours over 7 days ? What type of retail environments have you worked in? What KPI's have you worked with? Give an example of when you have affected sales in a positive way? How many years' experience do you have in a team leader/supervisor role? What are your salary expectations? Experience: Retail Management: 1 year (required) Work Location: In person Reference ID: SUP-Basingstoke
We're looking for a Sales Manager to join our team at Waste Source, to lead our ambitious sales initiatives and drive revenue growth. You'll be responsible for developing and executing strategic sales plans, managing a high-performing sales team, and fostering strong client relationships. The ideal person for this role will have proven experience in sales leadership, a track record of exceeding targets and exceptional communication and leadership skills. If you're a results-driven leader with a passion for driving business success, we want to hear from you! Responsibilities: Develop and execute sales strategies to achieve revenue targets, ensuring that the marketing plan is aligned. Identifying key areas for continuous improvement in the sales process, by analysing sales data and trends to inform decision-making and strategy. Attending monthly meetings with other senior members of the business, to discuss reporting on sales performance and forecasts. Collaborate with other departments and directors to ensure alignment and support for sales initiatives. Lead and motivate the sales team to drive performance and meet objectives to ensure we achieve the best results possible. Build and maintain relationships with key clients and stakeholders. Working on account management plans with the sales account managers. What we need from you: Experience in managing sales teams and the ability to provide coaching and guidance. Proven track record of sales preferably (but not essentially) in the recycling, waste management or environmental services industries. Excellent communication, negotiation and presentation skills. Strong analytical and problem-solving skills. Ability to develop and execute sales strategies and drive revenue growth. Strong customer focus and ability to build and maintain relationships with key stakeholders. Why work for Waste Source? Once you have 1 years' service, you will be able to join the holiday buy/sell scheme, providing more flexibility in how you manage your annual leave. 1 volunteering day per year, to enable you to support local community projects. MyPerks - a benefits platform that offers a variety of discounts, cash back options, cycle to work scheme, mortgage advice and wellbeing support. Enhanced pension. Life assurance. Enhanced Maternity leave. Company events. ref: INMP Job Types: Full-time, Permanent Benefits: Additional leave Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Paid volunteer time Store discount Schedule: Monday to Friday Supplemental pay types: Performance bonus Work Location: In person
May 05, 2024
Full time
We're looking for a Sales Manager to join our team at Waste Source, to lead our ambitious sales initiatives and drive revenue growth. You'll be responsible for developing and executing strategic sales plans, managing a high-performing sales team, and fostering strong client relationships. The ideal person for this role will have proven experience in sales leadership, a track record of exceeding targets and exceptional communication and leadership skills. If you're a results-driven leader with a passion for driving business success, we want to hear from you! Responsibilities: Develop and execute sales strategies to achieve revenue targets, ensuring that the marketing plan is aligned. Identifying key areas for continuous improvement in the sales process, by analysing sales data and trends to inform decision-making and strategy. Attending monthly meetings with other senior members of the business, to discuss reporting on sales performance and forecasts. Collaborate with other departments and directors to ensure alignment and support for sales initiatives. Lead and motivate the sales team to drive performance and meet objectives to ensure we achieve the best results possible. Build and maintain relationships with key clients and stakeholders. Working on account management plans with the sales account managers. What we need from you: Experience in managing sales teams and the ability to provide coaching and guidance. Proven track record of sales preferably (but not essentially) in the recycling, waste management or environmental services industries. Excellent communication, negotiation and presentation skills. Strong analytical and problem-solving skills. Ability to develop and execute sales strategies and drive revenue growth. Strong customer focus and ability to build and maintain relationships with key stakeholders. Why work for Waste Source? Once you have 1 years' service, you will be able to join the holiday buy/sell scheme, providing more flexibility in how you manage your annual leave. 1 volunteering day per year, to enable you to support local community projects. MyPerks - a benefits platform that offers a variety of discounts, cash back options, cycle to work scheme, mortgage advice and wellbeing support. Enhanced pension. Life assurance. Enhanced Maternity leave. Company events. ref: INMP Job Types: Full-time, Permanent Benefits: Additional leave Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Paid volunteer time Store discount Schedule: Monday to Friday Supplemental pay types: Performance bonus Work Location: In person
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an OFFICE brand ambassador; engaging with customers & driving sales. You will support the Store Management to inspire, coach and lead the team to deliver excellence. What are we looking for? A love for footwear and fashion Part time and fully flexible candidates with a passion for retail! Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFICE sales team. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis. Want to work at OFFICE? Easy Apply now! IND2 Job Types: Part-time, Permanent Benefits: Store discount Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Application question(s): What type of retail environments have you worked in? What KPI's have you worked with? Give an example of when you have affected sales in a positive way? How many years' experience do you have in a team leader/supervisor role? What are your salary expectations? Are you seeking a part-time role ? Experience: Retail Management: 1 year (required) Work Location: In person Reference ID: SUP-Lakeside
May 05, 2024
Full time
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an OFFICE brand ambassador; engaging with customers & driving sales. You will support the Store Management to inspire, coach and lead the team to deliver excellence. What are we looking for? A love for footwear and fashion Part time and fully flexible candidates with a passion for retail! Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFICE sales team. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis. Want to work at OFFICE? Easy Apply now! IND2 Job Types: Part-time, Permanent Benefits: Store discount Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Application question(s): What type of retail environments have you worked in? What KPI's have you worked with? Give an example of when you have affected sales in a positive way? How many years' experience do you have in a team leader/supervisor role? What are your salary expectations? Are you seeking a part-time role ? Experience: Retail Management: 1 year (required) Work Location: In person Reference ID: SUP-Lakeside
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an OFFICE brand ambassador; engaging with customers & driving sales. You will support the Store Management to inspire, coach and lead the team to deliver excellence. What are we looking for? A love for footwear and fashion Full time and fully flexible candidates with a passion for retail! Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFICE sales team. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis. Want to work at OFFICE? Easy Apply now! IND2 Job Types: Full-time, Permanent Benefits: Store discount Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Application question(s): What type of retail environments have you worked in? What KPI's have you worked with? Give an example of when you have affected sales in a positive way? How many years' experience do you have in a team leader/supervisor role? What are your salary expectations? Are you seeking a full-time role 40 hours over 7 days? Experience: Retail Management: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: SUP-Lakeside
May 05, 2024
Full time
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an OFFICE brand ambassador; engaging with customers & driving sales. You will support the Store Management to inspire, coach and lead the team to deliver excellence. What are we looking for? A love for footwear and fashion Full time and fully flexible candidates with a passion for retail! Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFICE sales team. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis. Want to work at OFFICE? Easy Apply now! IND2 Job Types: Full-time, Permanent Benefits: Store discount Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Application question(s): What type of retail environments have you worked in? What KPI's have you worked with? Give an example of when you have affected sales in a positive way? How many years' experience do you have in a team leader/supervisor role? What are your salary expectations? Are you seeking a full-time role 40 hours over 7 days? Experience: Retail Management: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: SUP-Lakeside
Junior Saes/Production Administrator £24,000 - £25,000 + Excellent Training + Annual Pay Reviews + Bonus + Close Knit Team Office Based, Commutable from Truro, Redruth, St Austell Are you a dynamic, and extremely organised induvial with the ability to think on your feet looking for a new challenge in a fast paced administration role, where you will receive excellent on the job training to allow you to become the go to technical expert within a small, and well established team?This is a fantastic opportunity for someone with an administrative background to join an expanding and well established business in a role where no two days are the same, and you will develop a wide range of technical expertise, allowing you to progress your career within the company. Established for over 50 years, this company are known leader in their field. They supply specialist structural products to well known, blue chip customers on a national scale. Due to continued success, they are looking to expand the team and take on a forward thinking induvial to join them. In this role you will be responsible for a wide range of tasks; carrying out anything from dealing with customer inquiries and sales orders to raising production tickets, you will find no two days are the same. This is a fast paced position that will offer lots of technical training as well as long term career development opportunities and a performance related bonus to reward exceptional performances. This is a great opportunity for someone from an administration or builders merchant background looking for a new challenge working for an industry leading company offering a highly varied workday with lots of technical training and routes to progress your career. The Role: Deal with inbound sales enquiries and orders Create quotes for customers Raise production tickets The Person From an Administration, Builder Merchant or similar background Fantastic communication and organisational skills Looking for fast paced role Production, Administration, Sales, estimating, Builder, Merchant, Admin, Executive, Junior, Trainee, truro, Cornwall, Redruth, Penryn, Trgony, Creed, ladock, St Austell, Devoran, Troon
May 05, 2024
Full time
Junior Saes/Production Administrator £24,000 - £25,000 + Excellent Training + Annual Pay Reviews + Bonus + Close Knit Team Office Based, Commutable from Truro, Redruth, St Austell Are you a dynamic, and extremely organised induvial with the ability to think on your feet looking for a new challenge in a fast paced administration role, where you will receive excellent on the job training to allow you to become the go to technical expert within a small, and well established team?This is a fantastic opportunity for someone with an administrative background to join an expanding and well established business in a role where no two days are the same, and you will develop a wide range of technical expertise, allowing you to progress your career within the company. Established for over 50 years, this company are known leader in their field. They supply specialist structural products to well known, blue chip customers on a national scale. Due to continued success, they are looking to expand the team and take on a forward thinking induvial to join them. In this role you will be responsible for a wide range of tasks; carrying out anything from dealing with customer inquiries and sales orders to raising production tickets, you will find no two days are the same. This is a fast paced position that will offer lots of technical training as well as long term career development opportunities and a performance related bonus to reward exceptional performances. This is a great opportunity for someone from an administration or builders merchant background looking for a new challenge working for an industry leading company offering a highly varied workday with lots of technical training and routes to progress your career. The Role: Deal with inbound sales enquiries and orders Create quotes for customers Raise production tickets The Person From an Administration, Builder Merchant or similar background Fantastic communication and organisational skills Looking for fast paced role Production, Administration, Sales, estimating, Builder, Merchant, Admin, Executive, Junior, Trainee, truro, Cornwall, Redruth, Penryn, Trgony, Creed, ladock, St Austell, Devoran, Troon
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an OFFICE brand ambassador; engaging with customers & driving sales. You will support the Store Management to inspire, coach and lead the team to deliver excellence. What are we looking for? A love for footwear and fashion Full time and fully flexible candidates with a passion for retail! Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFICE sales team. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis. Want to work at OFFICE? Easy Apply now! IND2 Job Types: Full-time, Permanent Benefits: Store discount Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Application question(s): What type of retail environments have you worked in? What KPI's have you worked with? Give an example of when you have affected sales in a positive way? How many years' experience do you have in a team leader/supervisor role? What are your salary expectations? Are you seeking a full-time role 40 hours over 7 days? Experience: Retail Management: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: SUP- Southampton
May 05, 2024
Full time
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an OFFICE brand ambassador; engaging with customers & driving sales. You will support the Store Management to inspire, coach and lead the team to deliver excellence. What are we looking for? A love for footwear and fashion Full time and fully flexible candidates with a passion for retail! Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFICE sales team. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis. Want to work at OFFICE? Easy Apply now! IND2 Job Types: Full-time, Permanent Benefits: Store discount Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Application question(s): What type of retail environments have you worked in? What KPI's have you worked with? Give an example of when you have affected sales in a positive way? How many years' experience do you have in a team leader/supervisor role? What are your salary expectations? Are you seeking a full-time role 40 hours over 7 days? Experience: Retail Management: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: SUP- Southampton
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an OFFICE brand ambassador; engaging with customers & driving sales. You will support the Store Management to inspire, coach and lead the team to deliver excellence. What are we looking for? A love for footwear and fashion part time and fully flexible candidates with a passion for retail! Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFSPRING sales team. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis. Want to work at OFFICE? Easy Apply now! IND2 Job Types: Part-time, Permanent Benefits: Casual dress Store discount Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Application question(s): What type of retail environments have you worked in? What KPI's have you worked with? Give an example of when you have affected sales in a positive way? How many years' experience do you have in a team leader/supervisor role? What are your salary expectations? Are you seeking a part-time role 32 hours over 7 days? Experience: Retail management: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: SUP-Carnaby
May 05, 2024
Full time
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an OFFICE brand ambassador; engaging with customers & driving sales. You will support the Store Management to inspire, coach and lead the team to deliver excellence. What are we looking for? A love for footwear and fashion part time and fully flexible candidates with a passion for retail! Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFSPRING sales team. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis. Want to work at OFFICE? Easy Apply now! IND2 Job Types: Part-time, Permanent Benefits: Casual dress Store discount Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Application question(s): What type of retail environments have you worked in? What KPI's have you worked with? Give an example of when you have affected sales in a positive way? How many years' experience do you have in a team leader/supervisor role? What are your salary expectations? Are you seeking a part-time role 32 hours over 7 days? Experience: Retail management: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: SUP-Carnaby
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an OFFICE brand ambassador; engaging with customers & driving sales. You will support the Store Management to inspire, coach and lead the team to deliver excellence. What are we looking for? A love for footwear and fashion Full time and fully flexible candidates with a passion for retail! Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFICE sales team. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis. Want to work at OFFICE? Easy Apply now! IND2 Job Types: Full-time, Permanent Benefits: Store discount Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Application question(s): What type of retail environments have you worked in? What KPI's have you worked with? How many years' experience do you have in a team leader/supervisor role? What are your salary expectations? Experience: Retail Management: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: SUP-Leeds Trinity
May 05, 2024
Full time
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an OFFICE brand ambassador; engaging with customers & driving sales. You will support the Store Management to inspire, coach and lead the team to deliver excellence. What are we looking for? A love for footwear and fashion Full time and fully flexible candidates with a passion for retail! Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFICE sales team. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis. Want to work at OFFICE? Easy Apply now! IND2 Job Types: Full-time, Permanent Benefits: Store discount Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Application question(s): What type of retail environments have you worked in? What KPI's have you worked with? How many years' experience do you have in a team leader/supervisor role? What are your salary expectations? Experience: Retail Management: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: SUP-Leeds Trinity
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our Trafford OFFICE store team are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an OFFICE brand ambassador; engaging with customers & driving sales. You will support the Store Management to inspire, coach and lead the team to deliver excellence. What are we looking for? A love for footwear and fashion Full time and fully flexible candidates with a passion for retail! Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFICE sales team. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis. Want to work at OFFICE? Easy Apply now! IND2 Job Types: Full-time, Permanent Benefits: Store discount Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Application question(s): What type of retail environments have you worked in? What KPI's have you worked with? Give an example of when you have affected sales in a positive way? How many years' experience do you have in a team leader/supervisor role? What are your salary expectations? Are you seeking a full time role 40 hours over 7 days ? Experience: Retail Management: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: SUP-Trafford
May 05, 2024
Full time
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our Trafford OFFICE store team are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an OFFICE brand ambassador; engaging with customers & driving sales. You will support the Store Management to inspire, coach and lead the team to deliver excellence. What are we looking for? A love for footwear and fashion Full time and fully flexible candidates with a passion for retail! Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFICE sales team. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis. Want to work at OFFICE? Easy Apply now! IND2 Job Types: Full-time, Permanent Benefits: Store discount Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Application question(s): What type of retail environments have you worked in? What KPI's have you worked with? Give an example of when you have affected sales in a positive way? How many years' experience do you have in a team leader/supervisor role? What are your salary expectations? Are you seeking a full time role 40 hours over 7 days ? Experience: Retail Management: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: SUP-Trafford
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an OFFICE brand ambassador; engaging with customers & driving sales. You will support the Store Management to inspire, coach and lead the team to deliver excellence. What are we looking for? A love for footwear and fashion Full time and fully flexible candidates with a passion for retail! Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFICE sales team. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis. Want to work at OFFICE? Easy Apply now! IND2 Job Types: Full-time, Permanent Benefits: Store discount Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Application question(s): Are you seeking a full-time role 40 hours over 7 days ? What type of retail environments have you worked in? What KPI's have you worked with? Give an example of when you have affected sales in a positive way? How many years' experience do you have in a team leader/supervisor role? What are your salary expectations? Experience: Retail Management: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: SUP-Kingston
May 05, 2024
Full time
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an OFFICE brand ambassador; engaging with customers & driving sales. You will support the Store Management to inspire, coach and lead the team to deliver excellence. What are we looking for? A love for footwear and fashion Full time and fully flexible candidates with a passion for retail! Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFICE sales team. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis. Want to work at OFFICE? Easy Apply now! IND2 Job Types: Full-time, Permanent Benefits: Store discount Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Application question(s): Are you seeking a full-time role 40 hours over 7 days ? What type of retail environments have you worked in? What KPI's have you worked with? Give an example of when you have affected sales in a positive way? How many years' experience do you have in a team leader/supervisor role? What are your salary expectations? Experience: Retail Management: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: SUP-Kingston
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description CitrusAd is powering retail media, with a personalized sponsored product and display ad technology platform for some of the world's biggest retailers across 25 countries. Our tech paired with a world class services division is driving retailer media sales and enhanced Ad Serving for retailers of any size. Now that's refreshing! In 2023, we saw an amazing year of growth for our organization, with the focus being on diversifying from our core platform/technology only offering and expanding into the retail media sector via services, as well as creating the largest US ecommerce grocery network. Each strategic move has meant more success and allowed us to continue to win against our competitors. In September 2021 CitrusAd was acquired by the Publicis Groupe (FTSE 100 Company), the third largest communications Group in the world. We are now proud to be part of their overall Global Media business, delivering excellence in eCommerce. At CitrusAd, we are committed to fueling our team members' passion for creativity, collaboration, and desire to learn and grow. After all, it's our people that propel us forward. If you thrive in a creatively open environment with a teamwork atmosphere, this may be the job for you!
May 05, 2024
Full time
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description CitrusAd is powering retail media, with a personalized sponsored product and display ad technology platform for some of the world's biggest retailers across 25 countries. Our tech paired with a world class services division is driving retailer media sales and enhanced Ad Serving for retailers of any size. Now that's refreshing! In 2023, we saw an amazing year of growth for our organization, with the focus being on diversifying from our core platform/technology only offering and expanding into the retail media sector via services, as well as creating the largest US ecommerce grocery network. Each strategic move has meant more success and allowed us to continue to win against our competitors. In September 2021 CitrusAd was acquired by the Publicis Groupe (FTSE 100 Company), the third largest communications Group in the world. We are now proud to be part of their overall Global Media business, delivering excellence in eCommerce. At CitrusAd, we are committed to fueling our team members' passion for creativity, collaboration, and desire to learn and grow. After all, it's our people that propel us forward. If you thrive in a creatively open environment with a teamwork atmosphere, this may be the job for you!
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Reporting directly to the Director of Construction Industries within Finning UK & Ireland, this role will provide strategic and operational leadership for the SITECH business unit in the UK & Ireland. SITECH, is a cutting-edge company specialising in Trimble / Caterpillar branded GPS and construction machine control technology. This role is responsible for developing the go-to-market strategy, structuring the team to deliver the strategy, developing and executing an aggressive Annual Operating Plan (AOP) and leveraging the collective horsepower within the entire Finning UK & Ireland business. You will also be accountable for delivering revenues up to circa £25m, with a significant focus on converting customers to our workflows and ecosystems whilst maintaining high levels of customer experience. Job Description: Major Job Functions: Developing and executing fresh go-to-market strategies for the business, focused on moving from a predominately on-machine technology provider to a bias for off-machine hardware and software, coupled with a healthy service and repair business. Lead the SITECH sales and business development function through a culture of data-based sales management, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, all measured on a simple performance table End-to-end operational leadership of the SITECH business unit, striving for continuous improvement opportunities, innovations to drive growth in revenue, margin, inventory reduction, safe working practices, quality improvements etc Full people leadership, including health & safety, talent development and inclusion & diversity of a high-performance functional team. Aligning strategy and execution with Trimble, communicating and holding key relationships Strategic medium and long-term intelligence, in-depth industry knowledge and briefing for senior level leadership. Owning and executing AOP and GTM strategy across functional areas of responsibility, including new hardware sales, software subscriptions and aftermarket repairs / field solutions. Responsible for achievement of all targets / performance including - Market Share, Participation, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of SITECH. Also responsible for Annual, Quarterly and Monthly Budgeting / Forecasting. New Product Introduction (NPI) including hardware and software, as well as aftermarket innovations, working across all functional areas to ensure opportunities are identified and matched to relevant high-potential customers and their needs. Benefits: In addition to a competitive salary, 25 days holiday, an annual management bonus, life insurance, up to 7% pension, access to the company's share scheme, private medical insurance, and car allowance, you will benefit from: Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills: Demonstrable leadership skills with the ability to communicate at all levels of the business and lead through deep collaboration across the business. Capable of fully understanding and managing Profit and Loss (P&L)data Strategic thinking, strategic planning and timely strategy execution Strong commercial acumen. High learning agility to absorb new technologies and determine the opportunities and risks. Adept in customer-facing situations with outstanding communication, presentation, negotiation and influencing skills. Time management skills and the ability to prioritize multiple tasks with varying timelines, often under high degrees of pressure. Proven problem-solving and decision-making skills. Self-motivated and ability to work with minimal supervision. The leadership of high-performance teams both within sales and operations. Proven & demonstratable change management skills, comfortable with initiating and delivering change to enable profitable growth. Knowledge: Experience within the Surveying industry Civil Engineering background 5 years + experience in leading a multi-disciplined business segment or function. Knowledge of customers and competitors within the industries we serve. Distribution organisational awareness. Understands marketing programs in relation to the pricing of the assigned product. Accountability: Up to x8 direct reports and x55 Indirect reports. Annual sales turnover of over £16m in 2023 growing to +£25m within the 2025 strategic timeframe Development of go-to-market sales and marketing plans Manage sales pipeline, from opportunity to execution to maximize growth of off-machine, on-machine, workshop and field repairs, rental and software sales / subscriptions. Achievement of monthly, annually and quarterly sales targets from both a revenue and order intake perspective Achieve or exceed annual Trimble targets Accountable for the development of a sales pipeline demonstrable by maintaining a healthy order backlog Manage gross profit and expenses to deliver EBIT target through process discipline To drive successful outcomes in all tenders submitted and demonstrably increase participation levels Contribute additional revenues through growth in all possible lines of business - increase Customer Share of Wallett Manage problem and complaint resolution, providing solutions that improve customer loyalty and reduce risk / exposure Accountable for customer satisfaction measures within the business area, efficient management of customer disputes Achieve zero LTAs through a robust, participative management of health and safety within the business At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 05, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Reporting directly to the Director of Construction Industries within Finning UK & Ireland, this role will provide strategic and operational leadership for the SITECH business unit in the UK & Ireland. SITECH, is a cutting-edge company specialising in Trimble / Caterpillar branded GPS and construction machine control technology. This role is responsible for developing the go-to-market strategy, structuring the team to deliver the strategy, developing and executing an aggressive Annual Operating Plan (AOP) and leveraging the collective horsepower within the entire Finning UK & Ireland business. You will also be accountable for delivering revenues up to circa £25m, with a significant focus on converting customers to our workflows and ecosystems whilst maintaining high levels of customer experience. Job Description: Major Job Functions: Developing and executing fresh go-to-market strategies for the business, focused on moving from a predominately on-machine technology provider to a bias for off-machine hardware and software, coupled with a healthy service and repair business. Lead the SITECH sales and business development function through a culture of data-based sales management, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, all measured on a simple performance table End-to-end operational leadership of the SITECH business unit, striving for continuous improvement opportunities, innovations to drive growth in revenue, margin, inventory reduction, safe working practices, quality improvements etc Full people leadership, including health & safety, talent development and inclusion & diversity of a high-performance functional team. Aligning strategy and execution with Trimble, communicating and holding key relationships Strategic medium and long-term intelligence, in-depth industry knowledge and briefing for senior level leadership. Owning and executing AOP and GTM strategy across functional areas of responsibility, including new hardware sales, software subscriptions and aftermarket repairs / field solutions. Responsible for achievement of all targets / performance including - Market Share, Participation, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of SITECH. Also responsible for Annual, Quarterly and Monthly Budgeting / Forecasting. New Product Introduction (NPI) including hardware and software, as well as aftermarket innovations, working across all functional areas to ensure opportunities are identified and matched to relevant high-potential customers and their needs. Benefits: In addition to a competitive salary, 25 days holiday, an annual management bonus, life insurance, up to 7% pension, access to the company's share scheme, private medical insurance, and car allowance, you will benefit from: Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills: Demonstrable leadership skills with the ability to communicate at all levels of the business and lead through deep collaboration across the business. Capable of fully understanding and managing Profit and Loss (P&L)data Strategic thinking, strategic planning and timely strategy execution Strong commercial acumen. High learning agility to absorb new technologies and determine the opportunities and risks. Adept in customer-facing situations with outstanding communication, presentation, negotiation and influencing skills. Time management skills and the ability to prioritize multiple tasks with varying timelines, often under high degrees of pressure. Proven problem-solving and decision-making skills. Self-motivated and ability to work with minimal supervision. The leadership of high-performance teams both within sales and operations. Proven & demonstratable change management skills, comfortable with initiating and delivering change to enable profitable growth. Knowledge: Experience within the Surveying industry Civil Engineering background 5 years + experience in leading a multi-disciplined business segment or function. Knowledge of customers and competitors within the industries we serve. Distribution organisational awareness. Understands marketing programs in relation to the pricing of the assigned product. Accountability: Up to x8 direct reports and x55 Indirect reports. Annual sales turnover of over £16m in 2023 growing to +£25m within the 2025 strategic timeframe Development of go-to-market sales and marketing plans Manage sales pipeline, from opportunity to execution to maximize growth of off-machine, on-machine, workshop and field repairs, rental and software sales / subscriptions. Achievement of monthly, annually and quarterly sales targets from both a revenue and order intake perspective Achieve or exceed annual Trimble targets Accountable for the development of a sales pipeline demonstrable by maintaining a healthy order backlog Manage gross profit and expenses to deliver EBIT target through process discipline To drive successful outcomes in all tenders submitted and demonstrably increase participation levels Contribute additional revenues through growth in all possible lines of business - increase Customer Share of Wallett Manage problem and complaint resolution, providing solutions that improve customer loyalty and reduce risk / exposure Accountable for customer satisfaction measures within the business area, efficient management of customer disputes Achieve zero LTAs through a robust, participative management of health and safety within the business At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers! If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today. At PGIM, You Can! What you will do PGIM Compliance seeks a Compliance Analyst to support PGIM Marketing Compliance. Based in London, the Compliance Analyst will be part of the team responsible for all elements related to product development and marketing. Key aspects of the role include. Assisting with marketing reviews, including conducting marketing reviews to ensure company branding and relevant regulatory standards are met in marketing materials. Assisting with the monitoring, tracking, and communicating developments in EMEA regulation (and market practices) as they relate to marketing activities. Assisting with the maintenance of relevant procedures and the provision of advice and training to businesses and Compliance colleagues on regulatory matters pertaining to marketing issues Assisting with projects intended to streamline processes, including the use of system-based approvals, and incorporating new communication techniques in the marketing lifecycle. Reporting to senior management (Compliance and business line) as required, on improvements introduced and/or challenges faced. All tasks will be conducted in such a way as to protect the integrity and reputation of PFI, PGIM, Inc. and its global subsidiaries. What you will bring You have a genuine interest in, and experience of, European financial regulation and in investments and financial markets, especially in the marketing of products and services. You are a strong collaborator who is inquisitive, self-motivated, industrious, and prepared to constructively challenge the status quo. You have a proven record of operating within an asset management environment. You must be able to meet tight deadlines whilst maintaining a high quality of work. You have good verbal and written communication skills, and the ability to deal with individuals at all levels of seniority. You can critically analyse, identify potential risks, and strive to propose solutions. Relevant strong academic background (degree or equivalent) and experience Minimum 1+ years of relevant Compliance experience Strong Microsoft Office Suite skillset, particularly Excel Experience of Salesforce, Red Oak, Workfront or other marketing databases preferred. Knowledge of fund marketing, particularly of AIFs and/or UCITS, is preferred. PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply. What we offer you Private Medical Insurance: PGIM offers private medical insurance and pays the full premium on behalf of all employees. Annual Leave of 25 to 28 days, based on years of service, at full pay. Retirement Savings Plan: Employees receive a company contribution of 10% basic annual salary and a maximum employer-matching contribution of 5% of basic annual salary. Life Assurance & Income Protection: Life Assurance for 12 times your basic annual salary, up to a max benefit of £1.8million. 60% of your basic annual salary for a limited payment term of 5 years, at the end of which a capital sum of 2x your basic annual salary is payable. To find out more about our Total Reward package, visit About PGIM - Global Asset Management PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.29 trillion in assets under management as of 31 December 2023. With offices in 18 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives. With a history dating back 148 years, and experience through more than 30 market cycles, PGIM takes a long-term view, not only in our investment philosophy, but also in how we develop our talent. We want to see our employees excel from their first day with the firm and throughout their tenure with PGIM. We will inspire you, support you, and help you reach your greatest personal and professional aspirations. If PGIM sounds like the place for you, join us. For more information about PGIM, visit Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Our Commitment to Diversity, Equity, and Inclusion Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference-we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. -Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services, some of which may not be available in your area. We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.
May 05, 2024
Full time
A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers! If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today. At PGIM, You Can! What you will do PGIM Compliance seeks a Compliance Analyst to support PGIM Marketing Compliance. Based in London, the Compliance Analyst will be part of the team responsible for all elements related to product development and marketing. Key aspects of the role include. Assisting with marketing reviews, including conducting marketing reviews to ensure company branding and relevant regulatory standards are met in marketing materials. Assisting with the monitoring, tracking, and communicating developments in EMEA regulation (and market practices) as they relate to marketing activities. Assisting with the maintenance of relevant procedures and the provision of advice and training to businesses and Compliance colleagues on regulatory matters pertaining to marketing issues Assisting with projects intended to streamline processes, including the use of system-based approvals, and incorporating new communication techniques in the marketing lifecycle. Reporting to senior management (Compliance and business line) as required, on improvements introduced and/or challenges faced. All tasks will be conducted in such a way as to protect the integrity and reputation of PFI, PGIM, Inc. and its global subsidiaries. What you will bring You have a genuine interest in, and experience of, European financial regulation and in investments and financial markets, especially in the marketing of products and services. You are a strong collaborator who is inquisitive, self-motivated, industrious, and prepared to constructively challenge the status quo. You have a proven record of operating within an asset management environment. You must be able to meet tight deadlines whilst maintaining a high quality of work. You have good verbal and written communication skills, and the ability to deal with individuals at all levels of seniority. You can critically analyse, identify potential risks, and strive to propose solutions. Relevant strong academic background (degree or equivalent) and experience Minimum 1+ years of relevant Compliance experience Strong Microsoft Office Suite skillset, particularly Excel Experience of Salesforce, Red Oak, Workfront or other marketing databases preferred. Knowledge of fund marketing, particularly of AIFs and/or UCITS, is preferred. PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply. What we offer you Private Medical Insurance: PGIM offers private medical insurance and pays the full premium on behalf of all employees. Annual Leave of 25 to 28 days, based on years of service, at full pay. Retirement Savings Plan: Employees receive a company contribution of 10% basic annual salary and a maximum employer-matching contribution of 5% of basic annual salary. Life Assurance & Income Protection: Life Assurance for 12 times your basic annual salary, up to a max benefit of £1.8million. 60% of your basic annual salary for a limited payment term of 5 years, at the end of which a capital sum of 2x your basic annual salary is payable. To find out more about our Total Reward package, visit About PGIM - Global Asset Management PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.29 trillion in assets under management as of 31 December 2023. With offices in 18 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives. With a history dating back 148 years, and experience through more than 30 market cycles, PGIM takes a long-term view, not only in our investment philosophy, but also in how we develop our talent. We want to see our employees excel from their first day with the firm and throughout their tenure with PGIM. We will inspire you, support you, and help you reach your greatest personal and professional aspirations. If PGIM sounds like the place for you, join us. For more information about PGIM, visit Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Our Commitment to Diversity, Equity, and Inclusion Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference-we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. -Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services, some of which may not be available in your area. We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.
Blue Arrow is proud to be working exclusively in partnership with an excellent client who specialise within the Higher Education Sector - Nottingham Trent University. They are seeking a talented and experienced individual in the position of a Head of Catering & Hospitality that will be accountable for operational management of both a cost effective and customer focussed Catering offer for over 41,000 students, staff, and event guests. To ensure the business meets the financial obligations agreed, underpinned by strong health and safety protocols and a sustainability ethos. About the Head of Hospitality and Catering Role You will be the direct point of contact for over 6 large volume sites (5 based in Nottingham), so it is imperative you have experience either from a HE/Contract Caterer background or in a similar role. You will be supporting a Top 10 UK University which sees an average of a £3-£4 million annual turnover and has catered for over 4,500 events last year alone! Salary: £63,702 - £71,052 Hours: 37 hours per week (Mon-Fri) - some weekend and evenings will be included from time to time depending on business needs/events. This is a full-time permanent position, based on site 5 days a week between the Nottingham Campuses. What duties will be included in the Head of Hospitality and Catering role? Operational Management Lead and manage the range of catering outlets across all four campuses: delivering an attractive, high-quality offer, excellence and consistency in service delivery and achievement of commercial targets, associated KPIs and implementing improvements as necessary. Have oversight for the Catering and Hospitality offer at our Confetti Nottingham and London campuses. Identify opportunities for new and extended business income generation supported by appropriate business cases. Present and implement an annual business plan, scoping and specifying what and how the business objectives will be delivered and report upon the outcomes. Exercise strong budgetary and forecasting management, with dual responsibility for revenue growth and effective cost control. Operate, develop, and identify scope for effective use of IT systems including tills, cashless payment, stock control, Kinetics and Hospitality booking systems. Lead the thinking on new offers, opportunities, and trends to ensure the department continues to evolve. Effective oversight of Catering fixtures and equipment, ensuring investment requirements are planned accordingly. Develop and review departmental Standard Operating Procedures on a regular basis striving for operational excellence. Customer Service Set, communicate and manage standards of performance for all aspects of activity conducted within areas of accountability fostered within a challenging and supportive environment. Develop and maintain strongly motivated and effective teams with a structure that is flexible and designed to accommodate the nature of fluctuating demand profile. Manage complex human resource issues including sickness absence, conduct and performance management. Oversee the effective implementation of the Staff appraisal process and ensure compliance throughout the department. Ensure complaints and negative feedback to the service are dealt with in a satisfactory and timely manner and make recommendations for improvement as required. Accountable for the effective recruitment for the department, identifying gaps in resource and creating new. positions where necessary. Stakeholders and Policy Work closely with other departmental stakeholders in the delivery of internal and external events including but not limited to delegate conferences and day meetings, dinners, and reputational events such as Open Days, Graduation Ceremonies and various University Executive Team led events. Be responsible for compliance with all relevant legislation and University policy and procedures, and to specifically manage health and safety matters relating to catering and hospitality activities including public entertainment and liquor licence for the University. Ensure the effective engagement with the University's sustainability policy and carbon emissions reduction agenda is established, enhanced, and maintained. Hold full accountability for the alcohol provision, including being a designated Premises Supervisor for the University. Communications Analyse data provided by customers, other departments, stakeholders, and colleagues, and provide detailed reports and action plans to senior colleagues; shaping these plans by benchmarking against Public and Private sector organisations to ensure that the best practice is applied, where appropriate, and that prices are market competitive. Liaise with marketing colleagues to deliver a marketing strategy that increases loyalty, spend and advocacy. What will you bring to the Head of Catering and Hospitality role? You will be an excellent communicator and hold exceptional interpersonal skills, including the ability to build and maintain positive working relationships with both internal and external stakeholders. You will be commercially focussed with the ability to be creative in delivering a service that is fit for purpose. You will hold financial management skills, which includes budget setting and accurate analysis of sales and forecasts. You will be a natural leader, that can motivate, influence, and develop a large team and confident in successfully managing complex HR issues, including sickness, absence, conduct and performance. You will be competent in your abilities to manage projects to a successful conclusion and be confident in drafting proposals policies and reports. Essential experience Knowledge of Health and Safety & food standards legislation including COSHH Knowledge of public entertainment and alcohol licences Significant experience of managing a complex catering function including conference, hospitality, and retail at a senior level. Experience of providing catering services for a host of events. Experience of managing multi-site operations. Experience of budgetary planning and financial management to maximise profits and minimise costs. Experience of leading and managing change within a large organisation. Educated to A level or equivalent relevant experience. Full valid driving license. Eligible to apply for a Personal Alcohol License. Level 4 in Food Safety Management. Essential Competencies Communicating and Influencing Customer Focus Organisation and Delivery Adaptability Leading and Coaching Desirable skills and experience Experience of managing a service within the Higher Education sector. Experience of leading an award-winning service. Previous designated Premises Supervisor (Alcohol). Educated to degree level. Membership of industry relevant professional body. Professional qualification in a relevant field. Relevant qualification in Catering and Hospitality Management. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. JBRP1_UKTJ
May 05, 2024
Full time
Blue Arrow is proud to be working exclusively in partnership with an excellent client who specialise within the Higher Education Sector - Nottingham Trent University. They are seeking a talented and experienced individual in the position of a Head of Catering & Hospitality that will be accountable for operational management of both a cost effective and customer focussed Catering offer for over 41,000 students, staff, and event guests. To ensure the business meets the financial obligations agreed, underpinned by strong health and safety protocols and a sustainability ethos. About the Head of Hospitality and Catering Role You will be the direct point of contact for over 6 large volume sites (5 based in Nottingham), so it is imperative you have experience either from a HE/Contract Caterer background or in a similar role. You will be supporting a Top 10 UK University which sees an average of a £3-£4 million annual turnover and has catered for over 4,500 events last year alone! Salary: £63,702 - £71,052 Hours: 37 hours per week (Mon-Fri) - some weekend and evenings will be included from time to time depending on business needs/events. This is a full-time permanent position, based on site 5 days a week between the Nottingham Campuses. What duties will be included in the Head of Hospitality and Catering role? Operational Management Lead and manage the range of catering outlets across all four campuses: delivering an attractive, high-quality offer, excellence and consistency in service delivery and achievement of commercial targets, associated KPIs and implementing improvements as necessary. Have oversight for the Catering and Hospitality offer at our Confetti Nottingham and London campuses. Identify opportunities for new and extended business income generation supported by appropriate business cases. Present and implement an annual business plan, scoping and specifying what and how the business objectives will be delivered and report upon the outcomes. Exercise strong budgetary and forecasting management, with dual responsibility for revenue growth and effective cost control. Operate, develop, and identify scope for effective use of IT systems including tills, cashless payment, stock control, Kinetics and Hospitality booking systems. Lead the thinking on new offers, opportunities, and trends to ensure the department continues to evolve. Effective oversight of Catering fixtures and equipment, ensuring investment requirements are planned accordingly. Develop and review departmental Standard Operating Procedures on a regular basis striving for operational excellence. Customer Service Set, communicate and manage standards of performance for all aspects of activity conducted within areas of accountability fostered within a challenging and supportive environment. Develop and maintain strongly motivated and effective teams with a structure that is flexible and designed to accommodate the nature of fluctuating demand profile. Manage complex human resource issues including sickness absence, conduct and performance management. Oversee the effective implementation of the Staff appraisal process and ensure compliance throughout the department. Ensure complaints and negative feedback to the service are dealt with in a satisfactory and timely manner and make recommendations for improvement as required. Accountable for the effective recruitment for the department, identifying gaps in resource and creating new. positions where necessary. Stakeholders and Policy Work closely with other departmental stakeholders in the delivery of internal and external events including but not limited to delegate conferences and day meetings, dinners, and reputational events such as Open Days, Graduation Ceremonies and various University Executive Team led events. Be responsible for compliance with all relevant legislation and University policy and procedures, and to specifically manage health and safety matters relating to catering and hospitality activities including public entertainment and liquor licence for the University. Ensure the effective engagement with the University's sustainability policy and carbon emissions reduction agenda is established, enhanced, and maintained. Hold full accountability for the alcohol provision, including being a designated Premises Supervisor for the University. Communications Analyse data provided by customers, other departments, stakeholders, and colleagues, and provide detailed reports and action plans to senior colleagues; shaping these plans by benchmarking against Public and Private sector organisations to ensure that the best practice is applied, where appropriate, and that prices are market competitive. Liaise with marketing colleagues to deliver a marketing strategy that increases loyalty, spend and advocacy. What will you bring to the Head of Catering and Hospitality role? You will be an excellent communicator and hold exceptional interpersonal skills, including the ability to build and maintain positive working relationships with both internal and external stakeholders. You will be commercially focussed with the ability to be creative in delivering a service that is fit for purpose. You will hold financial management skills, which includes budget setting and accurate analysis of sales and forecasts. You will be a natural leader, that can motivate, influence, and develop a large team and confident in successfully managing complex HR issues, including sickness, absence, conduct and performance. You will be competent in your abilities to manage projects to a successful conclusion and be confident in drafting proposals policies and reports. Essential experience Knowledge of Health and Safety & food standards legislation including COSHH Knowledge of public entertainment and alcohol licences Significant experience of managing a complex catering function including conference, hospitality, and retail at a senior level. Experience of providing catering services for a host of events. Experience of managing multi-site operations. Experience of budgetary planning and financial management to maximise profits and minimise costs. Experience of leading and managing change within a large organisation. Educated to A level or equivalent relevant experience. Full valid driving license. Eligible to apply for a Personal Alcohol License. Level 4 in Food Safety Management. Essential Competencies Communicating and Influencing Customer Focus Organisation and Delivery Adaptability Leading and Coaching Desirable skills and experience Experience of managing a service within the Higher Education sector. Experience of leading an award-winning service. Previous designated Premises Supervisor (Alcohol). Educated to degree level. Membership of industry relevant professional body. Professional qualification in a relevant field. Relevant qualification in Catering and Hospitality Management. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. JBRP1_UKTJ