Our client is looking for a Liability Adjuster (Cert CILA) to handle a portfolio of Environmental claims on an 'investigate only' basis, working from home and operating throughout the North (East & West) reporting into the Unit Manager. We are ideally seeking someone with a minimum of 1-3 years Liability Claims Handling or ideally, 1-2 years' Liability Adjusting experience; someone energetic, dynamic & ambitious. This is a fantastic opportunity working for a market-leading firm of Liability Adjusters. Interested applicants should forward their CV s to Cameron McNamee at Exchange Street Claims; (phone number removed) Ext 1418 / (url removed) / Job Ref: (phone number removed). For all other vacancies, take a look at our website - (url removed)
May 03, 2024
Full time
Our client is looking for a Liability Adjuster (Cert CILA) to handle a portfolio of Environmental claims on an 'investigate only' basis, working from home and operating throughout the North (East & West) reporting into the Unit Manager. We are ideally seeking someone with a minimum of 1-3 years Liability Claims Handling or ideally, 1-2 years' Liability Adjusting experience; someone energetic, dynamic & ambitious. This is a fantastic opportunity working for a market-leading firm of Liability Adjusters. Interested applicants should forward their CV s to Cameron McNamee at Exchange Street Claims; (phone number removed) Ext 1418 / (url removed) / Job Ref: (phone number removed). For all other vacancies, take a look at our website - (url removed)
Claims Management Executive , Scotland Are you an accomplished claims professional who is passionate about securing the best possible claims outcomes for your dedicated portfolio of clients ? Are you comfortable in client facing scenarios and able to articulate sometimes complex information and data in an easy to understand way ? If so, then we have superb opportunity for a Claims Management Executive to join our team in Glasgow or Edinburgh on a hybrid basis to work both from home and the office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like In this exciting role, you'll be joining a UK wide team of CMEs who work collaboratively to knowledge share, test understanding and ensure best practice. You'll inherit a portfolio of key corporate clientele some of whom have global exposures and will quickly build effective working relationships with the key individuals therein. Some of your key responsibilities will include: Understand and agree what commercial claims services and capabilities the client will require and coordinate with Aon Claims and related teams accordingly. Coordination and Proactive management of Claims Review meetings with Client and Insurer as appropriate ensuring meeting is outcome driven. Provide meaningful insight on insurers' willingness to pay claims. Challenge reserves, monitor insurer performance against SLA's, identify claims patterns and issue reports and mentorship accordingly both internally and externally. Seek interim payments with insurers and loss adjusters where appropriate, paying particular attention to existing Insurer SLA commitments. First line approach on discussions with insurers and loss adjusters on any disputed or contentious claim How this opportunity is different This is a phenomenal opportunity to utilise your UK Property, Fleet and/or Liability claims expertise in what is a role that carries a blend of field based, office based and home working . You'll have plenty of client and insurer interaction on a face to face basis and will use your client advocacy skills at all stages of the process. Skills and experience that will lead to success Experience of handling UK Commercial Insurance Claims with an emphasis on the core classes of Motor, Property and Liability. Relationship management Presentation skills Outstanding problem-solving skills Knowledge of Insurer markets, insurance programmes and global placements How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 03, 2024
Full time
Claims Management Executive , Scotland Are you an accomplished claims professional who is passionate about securing the best possible claims outcomes for your dedicated portfolio of clients ? Are you comfortable in client facing scenarios and able to articulate sometimes complex information and data in an easy to understand way ? If so, then we have superb opportunity for a Claims Management Executive to join our team in Glasgow or Edinburgh on a hybrid basis to work both from home and the office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like In this exciting role, you'll be joining a UK wide team of CMEs who work collaboratively to knowledge share, test understanding and ensure best practice. You'll inherit a portfolio of key corporate clientele some of whom have global exposures and will quickly build effective working relationships with the key individuals therein. Some of your key responsibilities will include: Understand and agree what commercial claims services and capabilities the client will require and coordinate with Aon Claims and related teams accordingly. Coordination and Proactive management of Claims Review meetings with Client and Insurer as appropriate ensuring meeting is outcome driven. Provide meaningful insight on insurers' willingness to pay claims. Challenge reserves, monitor insurer performance against SLA's, identify claims patterns and issue reports and mentorship accordingly both internally and externally. Seek interim payments with insurers and loss adjusters where appropriate, paying particular attention to existing Insurer SLA commitments. First line approach on discussions with insurers and loss adjusters on any disputed or contentious claim How this opportunity is different This is a phenomenal opportunity to utilise your UK Property, Fleet and/or Liability claims expertise in what is a role that carries a blend of field based, office based and home working . You'll have plenty of client and insurer interaction on a face to face basis and will use your client advocacy skills at all stages of the process. Skills and experience that will lead to success Experience of handling UK Commercial Insurance Claims with an emphasis on the core classes of Motor, Property and Liability. Relationship management Presentation skills Outstanding problem-solving skills Knowledge of Insurer markets, insurance programmes and global placements How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Claims Adjuster (Specialty Lines) Job Spec We are looking for a Claims Adjuster to manage Professional Liability, Financial Liability and Cyber claims from cradle to grave. This position works on a hybrid basis (2 days per week in London office) and reports to the Claims Manager directly. Key Responsibilities Evaluate information on coverage, liability, and damages to determine extent of exposure to insured and company Directly and closely monitor assignments to experts and defense counsel Provide outstanding customer service and build longstanding relationships with insureds, brokers, and partners Communicate coverage positions to insureds Set and monitor reserves within authority Report to reinsurers and other insurance partners Support business leaders on an as-needed basis on claims and underwriting related issues Attendance at mediations and trials, as necessary Skills, Experience and Education A minimum of 2 years' experience as claims adjuster in London market Specific experience in handling financial lines and cyber claims Knowledge of industry best practices and systems, including ECF Strong relational skills, particularly in adverse or high-pressure situations Ability to work independently Experience of working with Lloyd's/Lloyd's certifications a plus Excellent interpersonal communications and negotiation skills; ability to deal with customers and business partners in professional manner Ability to make prompt, intelligent decisions based on detailed analysis of complex issues Start-up nature of company necessitates willingness to adapt as needed to help team We offer you True entrepreneurial culture Competitive total rewards compensation package, reflecting growth of the business
May 03, 2024
Full time
Claims Adjuster (Specialty Lines) Job Spec We are looking for a Claims Adjuster to manage Professional Liability, Financial Liability and Cyber claims from cradle to grave. This position works on a hybrid basis (2 days per week in London office) and reports to the Claims Manager directly. Key Responsibilities Evaluate information on coverage, liability, and damages to determine extent of exposure to insured and company Directly and closely monitor assignments to experts and defense counsel Provide outstanding customer service and build longstanding relationships with insureds, brokers, and partners Communicate coverage positions to insureds Set and monitor reserves within authority Report to reinsurers and other insurance partners Support business leaders on an as-needed basis on claims and underwriting related issues Attendance at mediations and trials, as necessary Skills, Experience and Education A minimum of 2 years' experience as claims adjuster in London market Specific experience in handling financial lines and cyber claims Knowledge of industry best practices and systems, including ECF Strong relational skills, particularly in adverse or high-pressure situations Ability to work independently Experience of working with Lloyd's/Lloyd's certifications a plus Excellent interpersonal communications and negotiation skills; ability to deal with customers and business partners in professional manner Ability to make prompt, intelligent decisions based on detailed analysis of complex issues Start-up nature of company necessitates willingness to adapt as needed to help team We offer you True entrepreneurial culture Competitive total rewards compensation package, reflecting growth of the business
Primary Details Time Type: Full time Worker Type: Employee The opportunity The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise If you are someone who is looking for an excellent opportunity in a role that provides exposure to a diverse caseload with great opportunities to build networks within the wider business, interacting with senior stakeholders and Underwriters then we would love to hear from you! Your new role Investigate and resolve Claims in order to provide excellent Claims handling service with minimal leakage Identify and investigate coverage issues so as to ensure that the company's liability is in line with its contractual commitments Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate Manage Claims and other material Claims issues in order to resolve and settle claims on an economic basis Ensure that Claims fees and advices are responded to within agreed timeframes to ensure good service Respond to internal and external stakeholder requests in accordance with service standards Flag complaints as required and Treat Customers Fairly Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions Reserve accurately to ensure that the Company's liability is clear at all times Maintain efficient handling of their own caseload to ensure the prompt, timely and effective handling of Claims About you Excellent investigative skills Proven experience dealing with policy coverage Experience dealing with liability negotiations Effective communication skills, written and verbal Relationship Management skills Able to competently use MS office applications such as Word, Excel and PowerPoint. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 02, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee The opportunity The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise If you are someone who is looking for an excellent opportunity in a role that provides exposure to a diverse caseload with great opportunities to build networks within the wider business, interacting with senior stakeholders and Underwriters then we would love to hear from you! Your new role Investigate and resolve Claims in order to provide excellent Claims handling service with minimal leakage Identify and investigate coverage issues so as to ensure that the company's liability is in line with its contractual commitments Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate Manage Claims and other material Claims issues in order to resolve and settle claims on an economic basis Ensure that Claims fees and advices are responded to within agreed timeframes to ensure good service Respond to internal and external stakeholder requests in accordance with service standards Flag complaints as required and Treat Customers Fairly Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions Reserve accurately to ensure that the Company's liability is clear at all times Maintain efficient handling of their own caseload to ensure the prompt, timely and effective handling of Claims About you Excellent investigative skills Proven experience dealing with policy coverage Experience dealing with liability negotiations Effective communication skills, written and verbal Relationship Management skills Able to competently use MS office applications such as Word, Excel and PowerPoint. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Job Title Senior Loss Adjuster Major / Complex Loss (Claims & Adjusting) Contract Permanent Salary - £65,000 - £90,000 Location London Responsible in managing the more technical and complex claims ranging from flood damage resulting in Business Interruption to claims associated with catastrophic event within our clients Major Loss & Complex Loss Team. The role will be home based with regular regional travel required with occasional overnight stays depending upon location. This will be covering the London / South East region. As a Major & Complex Loss Adjuster, youll have an integral part to play in delivering a high quality, professional service to clients, managing an active caseload of predominantly commercial claims over 100k in value, often containing material damage and business interruption matters. The work often requires a partnership approach in working with other business stream and third parties, such as our Casualty/Liability team or local government and emergency services hence your approach to detail and a thorough investigation is paramount. This is a great opportunity for an experienced Adjuster to make their mark within this business and with their clients. The job requires foresight, ambition and tenacity and brings with it the prospect of success and significant rewards. Already successful in handling large property or complex claims, youll have the confidence and professionalism to manage high profile and high value incidents, combined with the ability to promote our business and to be an advocate of our ways of working. Ideally a recognised name within the industry, youll have previous experience to bring at a senior adjusting level and have/be: ACILA or similar with the desire to continue learning and /or full qualifications Extensive knowledge and understanding of FSA procedures and TCF initiatives Extensive technical knowledge within the adjusting arena at a complex loss level Understanding of Client SLA compliance/productivity/quality requirements Able to embrace technology and be proficient in MS office suite The ability to influence key personnel as to give the product a competitive edge Someone who can inspire others to deliver excellent service to differing people, with differing expectations, in a range of commercial environments A sound understanding of financial aspects coupled with the ability to lead others to achieving agreed targets. A full UK driving licence, with the willingness to travel to regional offices when required A high achiever, capable to presenting the product to its best advantage A desire to deliver excellent service JBRP1_UKTJ
May 02, 2024
Full time
Job Title Senior Loss Adjuster Major / Complex Loss (Claims & Adjusting) Contract Permanent Salary - £65,000 - £90,000 Location London Responsible in managing the more technical and complex claims ranging from flood damage resulting in Business Interruption to claims associated with catastrophic event within our clients Major Loss & Complex Loss Team. The role will be home based with regular regional travel required with occasional overnight stays depending upon location. This will be covering the London / South East region. As a Major & Complex Loss Adjuster, youll have an integral part to play in delivering a high quality, professional service to clients, managing an active caseload of predominantly commercial claims over 100k in value, often containing material damage and business interruption matters. The work often requires a partnership approach in working with other business stream and third parties, such as our Casualty/Liability team or local government and emergency services hence your approach to detail and a thorough investigation is paramount. This is a great opportunity for an experienced Adjuster to make their mark within this business and with their clients. The job requires foresight, ambition and tenacity and brings with it the prospect of success and significant rewards. Already successful in handling large property or complex claims, youll have the confidence and professionalism to manage high profile and high value incidents, combined with the ability to promote our business and to be an advocate of our ways of working. Ideally a recognised name within the industry, youll have previous experience to bring at a senior adjusting level and have/be: ACILA or similar with the desire to continue learning and /or full qualifications Extensive knowledge and understanding of FSA procedures and TCF initiatives Extensive technical knowledge within the adjusting arena at a complex loss level Understanding of Client SLA compliance/productivity/quality requirements Able to embrace technology and be proficient in MS office suite The ability to influence key personnel as to give the product a competitive edge Someone who can inspire others to deliver excellent service to differing people, with differing expectations, in a range of commercial environments A sound understanding of financial aspects coupled with the ability to lead others to achieving agreed targets. A full UK driving licence, with the willingness to travel to regional offices when required A high achiever, capable to presenting the product to its best advantage A desire to deliver excellent service JBRP1_UKTJ
Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to identify and resolve all detected fraud claims and assess intelligence reports on behalf of all QBE lines of business. We have a new opportunity for an experienced fraud professional to join our small team of Senior Claims Adjusters. The roll includes reviewing new referrals to the team from multiple lines of business across our European coverage of multiple countries. You will act upon intelligence received, and investigate complex claims where there are concerns with regards to the authenticity of the claim presented. Working collaboratively with other departments to create a strategy that aids the success of the defence of spurious claims thus securing the right outcome of QBE and our customers. You will work closely with our panel of solicitors, law enforcement and other regulatory bodies. Your new role Support the implementation of the Claims strategy to enable delivery of overall business targets Investigate and resolve complex Claims of a specialist nature in order to provide excellent Claims handling service with minimal leakage Identify and investigate coverage issues so as to ensure that the company's liability is in line with its contractual commitments Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate Support the development of relationships with internal and external customers to enable the Claims function to fully support their needs Support the development of relationships with the Underwriters to enable the Claims function to support the needs of other areas within the business Ensure that Claims billings and advices are responded to within agreed timeframes to provide a professional service to brokers and clients Respond to internal and external stakeholder requests in accordance with service standards Support the Assistant Claims Manager or Team Leader in the production of Management Information reports Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions Reserve accurately to ensure that the Company's liability is clear at all times Ensure accurate and timely update of the company's systems as and when required Act as a referral point to other members of the Claims team on specific tasks or in the absence of Assistant Claims Manager or Team Leader as appropriate Support the Assistant Claims Manager in the technical mentoring of junior Claims Adjusters and Technicians as required About you Experience of fraud rings and fraud across different lines of business Can demonstrate collaboration and relationship building with stakeholders and business partners Evidence of competency of statement creation or writing for use within law enforcement and courts is desired but not essential Strong Investigative skills Extensive and relevant knowledge of Claims in appropriate area Experience of working London Markets/Complex claims Experience of working within the Motor Claims and Casualty Claims areas Good understanding of regulatory bodies Demonstrate an understanding of Counter Fraud litigation and prosecution opportunities Understanding of class specific Claims knowledge Current knowledge of compliance, regulatory and statutory requirements Negotiation skills Able to produce MI and detailed reports at various levels Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. The opportunity How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to identify and resolve all detected fraud claims and assess intelligence reports on behalf of all QBE lines of business. We have a new opportunity for an experienced fraud professional to join our small team of Senior Claims Adjusters. The roll includes reviewing new referrals to the team from multiple lines of business across our European coverage of multiple countries. You will act upon intelligence received, and investigate complex claims where there are concerns with regards to the authenticity of the claim presented. Working collaboratively with other departments to create a strategy that aids the success of the defence of spurious claims thus securing the right outcome of QBE and our customers. You will work closely with our panel of solicitors, law enforcement and other regulatory bodies. Your new role Support the implementation of the Claims strategy to enable delivery of overall business targets Investigate and resolve complex Claims of a specialist nature in order to provide excellent Claims handling service with minimal leakage Identify and investigate coverage issues so as to ensure that the company's liability is in line with its contractual commitments Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate Support the development of relationships with internal and external customers to enable the Claims function to fully support their needs Support the development of relationships with the Underwriters to enable the Claims function to support the needs of other areas within the business Ensure that Claims billings and advices are responded to within agreed timeframes to provide a professional service to brokers and clients Respond to internal and external stakeholder requests in accordance with service standards Support the Assistant Claims Manager or Team Leader in the production of Management Information reports Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions Reserve accurately to ensure that the Company's liability is clear at all times Ensure accurate and timely update of the company's systems as and when required Act as a referral point to other members of the Claims team on specific tasks or in the absence of Assistant Claims Manager or Team Leader as appropriate Support the Assistant Claims Manager in the technical mentoring of junior Claims Adjusters and Technicians as required About you Experience of fraud rings and fraud across different lines of business Can demonstrate collaboration and relationship building with stakeholders and business partners Evidence of competency of statement creation or writing for use within law enforcement and courts is desired but not essential Strong Investigative skills Extensive and relevant knowledge of Claims in appropriate area Experience of working London Markets/Complex claims Experience of working within the Motor Claims and Casualty Claims areas Good understanding of regulatory bodies Demonstrate an understanding of Counter Fraud litigation and prosecution opportunities Understanding of class specific Claims knowledge Current knowledge of compliance, regulatory and statutory requirements Negotiation skills Able to produce MI and detailed reports at various levels Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. The opportunity How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process, complex management liability and financial institutions claims in accordance with policy terms and conditions in line with QBE's Claims Philosophy and DNA. The Opportunity:" " The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise You will be responsible for efficiently handling a dedicated portfolio of complex management liability and financial institutions claims from cradle to grave. If you are someone who is looking for an excellent opportunity in a role that empowers individuals and provides and encourages technical and personal development, then we would love to hear from you! Your responsibilities for this role may include, but are not limited to:" " Proactive handling of management liability and financial institution claims from first notification of loss to settlement Actively working with a panel of vendors during claims incidents to deliver a quality service within required timeframes Establishing coverage early and communicating promptly with customers Ensuring prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage Managing a caseload, capturing key data and meeting service level requirements Understanding and implementing the Claims strategy, to enable delivery of overall business targets Developing good relationships with internal and external stakeholders, driving excellent customer service Ensuring accurate and timely update of QBE's systems as and when required Maintaining knowledge of the claims portfolio and providing information to others on request, to support underwriting and claims decisions Supporting the development of the Core claims team as required To be successful in this role the ideal candidate would need to demonstrate the following qualities and abilities:" Experience in management liability and/or financial institutions claims handling Able to prioritise where necessary, identify deadlines and proactively manage a caseload Good understanding of insurance policy wordings Experience in dealing with external customers, demonstrating strong negotiation skills Excellent communication skills, capable of credibly engaging with customers and vendors Strong investigation skills Confident in the use of systems and data, including producing MI Collaborative approach and enthusiasm It would be advantageous to have the following skills: Experience handling in professional indemnity and/or cyber claims Experience in law, litigation or claims in multiple jurisdictions Good understanding of Lloyd's and subscription markets Experience with Guidewire and ECF Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best ". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference." In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; " Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award" Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year" Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year" We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers." About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process, complex management liability and financial institutions claims in accordance with policy terms and conditions in line with QBE's Claims Philosophy and DNA. The Opportunity:" " The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise You will be responsible for efficiently handling a dedicated portfolio of complex management liability and financial institutions claims from cradle to grave. If you are someone who is looking for an excellent opportunity in a role that empowers individuals and provides and encourages technical and personal development, then we would love to hear from you! Your responsibilities for this role may include, but are not limited to:" " Proactive handling of management liability and financial institution claims from first notification of loss to settlement Actively working with a panel of vendors during claims incidents to deliver a quality service within required timeframes Establishing coverage early and communicating promptly with customers Ensuring prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage Managing a caseload, capturing key data and meeting service level requirements Understanding and implementing the Claims strategy, to enable delivery of overall business targets Developing good relationships with internal and external stakeholders, driving excellent customer service Ensuring accurate and timely update of QBE's systems as and when required Maintaining knowledge of the claims portfolio and providing information to others on request, to support underwriting and claims decisions Supporting the development of the Core claims team as required To be successful in this role the ideal candidate would need to demonstrate the following qualities and abilities:" Experience in management liability and/or financial institutions claims handling Able to prioritise where necessary, identify deadlines and proactively manage a caseload Good understanding of insurance policy wordings Experience in dealing with external customers, demonstrating strong negotiation skills Excellent communication skills, capable of credibly engaging with customers and vendors Strong investigation skills Confident in the use of systems and data, including producing MI Collaborative approach and enthusiasm It would be advantageous to have the following skills: Experience handling in professional indemnity and/or cyber claims Experience in law, litigation or claims in multiple jurisdictions Good understanding of Lloyd's and subscription markets Experience with Guidewire and ECF Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best ". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference." In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; " Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award" Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year" Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year" We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers." About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process, complex professional indemnity, management liability and financial institutions claims in accordance with policy terms and conditions in line with QBE's Claims Philosophy and DNA. The opportunity A new opportunity within complex claims to join our FSM team based in Leeds. To examine, evaluate and process, complex professional indemnity, management liability and financial institutions claims in accordance with policy terms and conditions in line with QBE's Claims Philosophy and DNA. Your new role Proactive handling of professional indemnity, management liability and financial institutions claims from first notification of loss to settlement Actively working with a panel of vendors during claims incidents to deliver a quality service within required timeframes Establishing coverage early and communicating promptly with customers Ensuring prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage Managing a caseload, capturing key data and meeting service level requirements Understanding and implementing the Claims strategy, to enable delivery of overall business targets Developing good relationships with internal and external stakeholders, driving excellent customer service Ensuring accurate and timely update of QBE's systems as and when required Maintaining knowledge of the claims portfolio and providing information to others on request, to support underwriting and claims decisions Supporting the development of the Core claims team as required About you Experience in a professional indemnity, management liability and/or financial institutions claims handling Able to prioritise where necessary, identify deadlines and proactively manage a caseload Good understanding of insurance policy wordings Experience in dealing with external customers, demonstrating strong negotiation skills Excellent communication skills, capable of credibly engaging with customers and vendors Investigation skills Confident in the use of systems and data, including producing MI Collaborative approach and enthusiasm Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference.In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process, complex professional indemnity, management liability and financial institutions claims in accordance with policy terms and conditions in line with QBE's Claims Philosophy and DNA. The opportunity A new opportunity within complex claims to join our FSM team based in Leeds. To examine, evaluate and process, complex professional indemnity, management liability and financial institutions claims in accordance with policy terms and conditions in line with QBE's Claims Philosophy and DNA. Your new role Proactive handling of professional indemnity, management liability and financial institutions claims from first notification of loss to settlement Actively working with a panel of vendors during claims incidents to deliver a quality service within required timeframes Establishing coverage early and communicating promptly with customers Ensuring prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage Managing a caseload, capturing key data and meeting service level requirements Understanding and implementing the Claims strategy, to enable delivery of overall business targets Developing good relationships with internal and external stakeholders, driving excellent customer service Ensuring accurate and timely update of QBE's systems as and when required Maintaining knowledge of the claims portfolio and providing information to others on request, to support underwriting and claims decisions Supporting the development of the Core claims team as required About you Experience in a professional indemnity, management liability and/or financial institutions claims handling Able to prioritise where necessary, identify deadlines and proactively manage a caseload Good understanding of insurance policy wordings Experience in dealing with external customers, demonstrating strong negotiation skills Excellent communication skills, capable of credibly engaging with customers and vendors Investigation skills Confident in the use of systems and data, including producing MI Collaborative approach and enthusiasm Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference.In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee You will be responsible for handling a portfolio of Casualty and Motor claims with values ranging from £100K up to £500K. The opportunity The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise You will be responsible for handling a portfolio of Casualty and Motor claims with values ranging from £100K up to £500K. Your new role Act as a referral point to other members of the Claims team on specific tasks as appropriate Support the Assistant Claims Manager and Team Leaders in the technical mentoring of Claims Adjusters and Technicians as required Support the implementation of the Claims strategy to enable delivery of overall business targets Deliver bespoke training to the Claims team Investigate and resolve complex Claims of a specialist nature in order to provide excellent Claims handling service with minimal leakage Proactively manage estimates and billings calculated by clients and brokers resolving any discrepancies Identify and investigate coverage issues to ensure that the company's liability is in line with its contractual commitments Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate Manage disputed Claims and other material Claims issues in order to resolve and settle claims on an economic basis Proactively manage claims under the control of panel Solicitors instructed on a non-DA basis, to drive resolution of claims Support the development of relationships with internal and external customers to enable the Claims function to fully support their needs Support the development of relationships with the Underwriters to enable the Claims function to support the needs of other areas within the business Ensure that Claims billings and advices are responded to within agreed timeframes to provide a professional service to brokers and clients Ensure that base premiums have been received before making Claim payments Where appropriate, ensure reinstatement premiums have been correctly calculated when making Claim payments Respond to internal and external stakeholder requests in accordance with service standards Support the Assistant Claims Manager or Team Leader in the production of Management Information reports Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions Reserve accurately to ensure that the Company's liability is clear at all times Ensure accurate and timely update of the company's systems as and when required About you Extensive and relevant knowledge of Claims in Motor and/or Casualty Demonstrated experience in Casualty and/or Motor claims up to £500K Current knowledge of compliance, regulatory and statutory requirement Exceptional Investigative skills Solid Negotiation skills Excellent communication skills Effective presentation skills Relationship Management skills Able to use MS Office applications, Word, Excel, Access Able to produce MI and detailed reports at various levels It would be advantageous to have the following skills: Excellent coaching and mentoring skills Good working knowledge of QBE systems London, Lloyd's insurance Both Casualty and Motor claims experience Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. Key: Format, sub-headings and copy in black font to be included in all external advertisements globally Copy in blue font can be customised for role and/or region How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee You will be responsible for handling a portfolio of Casualty and Motor claims with values ranging from £100K up to £500K. The opportunity The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise You will be responsible for handling a portfolio of Casualty and Motor claims with values ranging from £100K up to £500K. Your new role Act as a referral point to other members of the Claims team on specific tasks as appropriate Support the Assistant Claims Manager and Team Leaders in the technical mentoring of Claims Adjusters and Technicians as required Support the implementation of the Claims strategy to enable delivery of overall business targets Deliver bespoke training to the Claims team Investigate and resolve complex Claims of a specialist nature in order to provide excellent Claims handling service with minimal leakage Proactively manage estimates and billings calculated by clients and brokers resolving any discrepancies Identify and investigate coverage issues to ensure that the company's liability is in line with its contractual commitments Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate Manage disputed Claims and other material Claims issues in order to resolve and settle claims on an economic basis Proactively manage claims under the control of panel Solicitors instructed on a non-DA basis, to drive resolution of claims Support the development of relationships with internal and external customers to enable the Claims function to fully support their needs Support the development of relationships with the Underwriters to enable the Claims function to support the needs of other areas within the business Ensure that Claims billings and advices are responded to within agreed timeframes to provide a professional service to brokers and clients Ensure that base premiums have been received before making Claim payments Where appropriate, ensure reinstatement premiums have been correctly calculated when making Claim payments Respond to internal and external stakeholder requests in accordance with service standards Support the Assistant Claims Manager or Team Leader in the production of Management Information reports Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions Reserve accurately to ensure that the Company's liability is clear at all times Ensure accurate and timely update of the company's systems as and when required About you Extensive and relevant knowledge of Claims in Motor and/or Casualty Demonstrated experience in Casualty and/or Motor claims up to £500K Current knowledge of compliance, regulatory and statutory requirement Exceptional Investigative skills Solid Negotiation skills Excellent communication skills Effective presentation skills Relationship Management skills Able to use MS Office applications, Word, Excel, Access Able to produce MI and detailed reports at various levels It would be advantageous to have the following skills: Excellent coaching and mentoring skills Good working knowledge of QBE systems London, Lloyd's insurance Both Casualty and Motor claims experience Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. Key: Format, sub-headings and copy in black font to be included in all external advertisements globally Copy in blue font can be customised for role and/or region How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Position: Liability Adjuster Location: Portsmouth/Southampton UK Remote Would long-term career growth in a IBUK recognised '2024 Top UK Insurance Employer ' spark your interest? ?If the answer is yes, then keep reading as we are looking for a professional, well organised, and dedicated individual to perform the role of a Liability Adjuster click apply for full job details
May 01, 2024
Full time
Position: Liability Adjuster Location: Portsmouth/Southampton UK Remote Would long-term career growth in a IBUK recognised '2024 Top UK Insurance Employer ' spark your interest? ?If the answer is yes, then keep reading as we are looking for a professional, well organised, and dedicated individual to perform the role of a Liability Adjuster click apply for full job details
Salary: £ DOE Benefits:25 days holiday, hybrid working, pension Auto Enrolment (employer 6%, employee 2%), optional cash plan and flexed holiday,Free parking, great social team environment Hours:Monday - Friday 8.30am - 5pm (1 hour lunch); Hybrid working 2 days in office 3 days at home (Office days are Weds and Thurs) Aspire Jobs are delighted to be working with this well-established Group of companies with their Head Office in Ringwood, who are now looking for an experienced Commercial Claims Handler to join their team. To be successful within this role, you must have commercial claimsinsurance experience. You will be a confident communicator who is able to work in a team environment. The Commercial Claims Advisor's role is to provide an in-house claims service to their clients throughout the company, offering guidance, support and assistance to ensure client claims are processed quickly and efficiently. The successful candidate will have previous claims experience from within commercial insurance. We are looking for somebody that has experience across a wide spectrum of insurance products, and the claims associated with them. As far as commercial insurance is concerned it would be dealing with material damage claims, business interruption, casualty (employers & public liability). And financial lines such as Directors & Officers and Professional Indemnity It is important that you can identify that the criteria for a 'circumstance' has been met, to guide theirclients through the process of making a claim. You will assist in gathering and providing the material required to the relevant insurer(s), and providing support to their clients as required. Once an insurer responds to the notification of a claim, they will be responsible for ensuring the correct outcome according to the terms of the policy is reached. They will need to be resilient, as this may require challenging an insurers view on the cover afforded by the policy if they believe it to be incorrect. They pride themselves on their high levels of customer service, and part of this Commercial Claims Handler role will be about maintaining and exceeding these in line with Co. policy. Job Description CLAIMS MANAGEMENT Dealing with enquiries by telephone, email and in person from clients, colleagues and insurers, and respond within one business day To work in line with established administration processes to ensure all documentation are accurately produced and distributed to clients Ensure even distribution of calls, post and web enquiries amongst the team on a daily basis Accurately document all instructions/conversations with clients on manual and IT based systems, with specific emphasis on the latter, ensuring client files are kept up to date Develop and maintain relationships with insurers, loss adjusters and other third parties in order to secure the most favourable outcome for the client To negotiate with insurers to provide the best solution for clients, given legal and regulatory requirements To navigate and effectively maintain manual and IT systems for processing and administrative purposes relating to clams. Ensure full details are recorded accurately at all times To maintain filing systems and ensure that processing is up-to-date at all times To ensure daily diary management To work closely within the claims team ensuring fluid workflows and processes are followed, including regularly updating the Claims procedures manual To report all suspicious claims, such as validity, to the Operations Manager. JBRP1_UKTJ
Apr 30, 2024
Full time
Salary: £ DOE Benefits:25 days holiday, hybrid working, pension Auto Enrolment (employer 6%, employee 2%), optional cash plan and flexed holiday,Free parking, great social team environment Hours:Monday - Friday 8.30am - 5pm (1 hour lunch); Hybrid working 2 days in office 3 days at home (Office days are Weds and Thurs) Aspire Jobs are delighted to be working with this well-established Group of companies with their Head Office in Ringwood, who are now looking for an experienced Commercial Claims Handler to join their team. To be successful within this role, you must have commercial claimsinsurance experience. You will be a confident communicator who is able to work in a team environment. The Commercial Claims Advisor's role is to provide an in-house claims service to their clients throughout the company, offering guidance, support and assistance to ensure client claims are processed quickly and efficiently. The successful candidate will have previous claims experience from within commercial insurance. We are looking for somebody that has experience across a wide spectrum of insurance products, and the claims associated with them. As far as commercial insurance is concerned it would be dealing with material damage claims, business interruption, casualty (employers & public liability). And financial lines such as Directors & Officers and Professional Indemnity It is important that you can identify that the criteria for a 'circumstance' has been met, to guide theirclients through the process of making a claim. You will assist in gathering and providing the material required to the relevant insurer(s), and providing support to their clients as required. Once an insurer responds to the notification of a claim, they will be responsible for ensuring the correct outcome according to the terms of the policy is reached. They will need to be resilient, as this may require challenging an insurers view on the cover afforded by the policy if they believe it to be incorrect. They pride themselves on their high levels of customer service, and part of this Commercial Claims Handler role will be about maintaining and exceeding these in line with Co. policy. Job Description CLAIMS MANAGEMENT Dealing with enquiries by telephone, email and in person from clients, colleagues and insurers, and respond within one business day To work in line with established administration processes to ensure all documentation are accurately produced and distributed to clients Ensure even distribution of calls, post and web enquiries amongst the team on a daily basis Accurately document all instructions/conversations with clients on manual and IT based systems, with specific emphasis on the latter, ensuring client files are kept up to date Develop and maintain relationships with insurers, loss adjusters and other third parties in order to secure the most favourable outcome for the client To negotiate with insurers to provide the best solution for clients, given legal and regulatory requirements To navigate and effectively maintain manual and IT systems for processing and administrative purposes relating to clams. Ensure full details are recorded accurately at all times To maintain filing systems and ensure that processing is up-to-date at all times To ensure daily diary management To work closely within the claims team ensuring fluid workflows and processes are followed, including regularly updating the Claims procedures manual To report all suspicious claims, such as validity, to the Operations Manager. JBRP1_UKTJ
Job Title Senior Liability Loss Adjuster Contract - Permanent Salary - £40,000 - £50,000 Location - South West Industry Insurance / Claims / Loss Adjusting Casualty and Liability specialists who manage Liability claims ranging from minor slips and trips through to establishing third party Liability connected with catastrophic events click apply for full job details
Apr 30, 2024
Full time
Job Title Senior Liability Loss Adjuster Contract - Permanent Salary - £40,000 - £50,000 Location - South West Industry Insurance / Claims / Loss Adjusting Casualty and Liability specialists who manage Liability claims ranging from minor slips and trips through to establishing third party Liability connected with catastrophic events click apply for full job details