As Senior Account Director, you'll be responsible for the successful delivery of client programmes - whether press office or a creative campaign. You'll be committed to ensuring work is delivered within budget and on time, as well as meeting our high quality control standards and meeting or exceeding KPIs. You'll be adept at planning in advance and commercially savvy; responsible for budget management, capacity planning and helping to grow your accounts or identify new income streams. You'll have experience working on big, multi-layered brand campaigns as well as running efficient press offices and influencer programmes. Your role as senior account lead is pivotal. You must have a 360-awareness of what's happening across your mix of client accounts at all times , ensuring the smooth running of every project, and that all work is moving forward in a timely fashion An efficient and strategic forward planner , you'll know how to keep one eye on the detail and one on the bigger picture to pre-empt challenges, navigate the media and cultural landscape, guide your team and identify opportunities for clients and new business You must be a proficient client handler , confident in giving accurate counsel and role modelling strong client relationships, striking that all important balance between firm and friendly Being commercially savvy and having an understanding of the financial workings of an agency means you'll assist in capacity planning and monitoring account resource. An awareness of revenue targets across your clients will see you provide support to your Associates on account growth plans Your experience will mean you're confident in handling campaign curveballs and client challenges proactively and professionally , modelling a solutions focussed approach and knowing when it's time to escalate to your Associates Bring positive energy , fresh thinking and approach all aspects of your role with vim and vigor; inspiring and motivating your colleagues to follow suit - even when the going gets tough Employ a tenacious approach to delivering great work . You won't settle for less than exceptional - be that delivering campaign results that smash KPIs, or ensuring work that leaves your desk has been through your rigorous quality control and is client ready A confident coach and mentor , you'll be responsible for leading and developing your team and a self-starter when it comes to your own development Your knowledge of PR and the wider comms mix will mean you understand how to deliver an integrated campaign , including working with influencers, third party agency teams and stakeholders, and putting the PESO model at the heart of all work Skills & experience These are the types of things we're looking for in candidates: Excellent writing skills . From crafting a compelling news story, to succinct social copy and client comms. Great attention to detail is a must, especially when it comes to spotting spelling mistakes and grammatical errors Creative thinking skills to identify proactive ideas, problem solves, newsjacking opportunities, press office tactics and influencer activations Great organisational skills ; juggling your own actions and helping your team members to do the same. Overseeing weekly work planning set by AM and ensuring that team members are clear on their responsibilities Outstanding media relations andan eye for a good story. Watertight knowledge of the media landscape, the ability to spot opportunities for reactive newshijacking - and the passion to make it happen Agency environments can occasionally be stressful, so the ability to work well under pressure and previous experience working in a fast-paced, agency environment is essential Strong IT skills across Microsoft Outlook, Word, Excel and PowerPoint - we use MacBooks at Tin Man Good communications, leadership and interpersonal skills at every level, and a high regard for confidentiality when needed Essentially, we're looking for someone smart, organised and driven - with a proactive attitude who is not afraid to roll their sleeves up and get stuck in
May 18, 2024
Full time
As Senior Account Director, you'll be responsible for the successful delivery of client programmes - whether press office or a creative campaign. You'll be committed to ensuring work is delivered within budget and on time, as well as meeting our high quality control standards and meeting or exceeding KPIs. You'll be adept at planning in advance and commercially savvy; responsible for budget management, capacity planning and helping to grow your accounts or identify new income streams. You'll have experience working on big, multi-layered brand campaigns as well as running efficient press offices and influencer programmes. Your role as senior account lead is pivotal. You must have a 360-awareness of what's happening across your mix of client accounts at all times , ensuring the smooth running of every project, and that all work is moving forward in a timely fashion An efficient and strategic forward planner , you'll know how to keep one eye on the detail and one on the bigger picture to pre-empt challenges, navigate the media and cultural landscape, guide your team and identify opportunities for clients and new business You must be a proficient client handler , confident in giving accurate counsel and role modelling strong client relationships, striking that all important balance between firm and friendly Being commercially savvy and having an understanding of the financial workings of an agency means you'll assist in capacity planning and monitoring account resource. An awareness of revenue targets across your clients will see you provide support to your Associates on account growth plans Your experience will mean you're confident in handling campaign curveballs and client challenges proactively and professionally , modelling a solutions focussed approach and knowing when it's time to escalate to your Associates Bring positive energy , fresh thinking and approach all aspects of your role with vim and vigor; inspiring and motivating your colleagues to follow suit - even when the going gets tough Employ a tenacious approach to delivering great work . You won't settle for less than exceptional - be that delivering campaign results that smash KPIs, or ensuring work that leaves your desk has been through your rigorous quality control and is client ready A confident coach and mentor , you'll be responsible for leading and developing your team and a self-starter when it comes to your own development Your knowledge of PR and the wider comms mix will mean you understand how to deliver an integrated campaign , including working with influencers, third party agency teams and stakeholders, and putting the PESO model at the heart of all work Skills & experience These are the types of things we're looking for in candidates: Excellent writing skills . From crafting a compelling news story, to succinct social copy and client comms. Great attention to detail is a must, especially when it comes to spotting spelling mistakes and grammatical errors Creative thinking skills to identify proactive ideas, problem solves, newsjacking opportunities, press office tactics and influencer activations Great organisational skills ; juggling your own actions and helping your team members to do the same. Overseeing weekly work planning set by AM and ensuring that team members are clear on their responsibilities Outstanding media relations andan eye for a good story. Watertight knowledge of the media landscape, the ability to spot opportunities for reactive newshijacking - and the passion to make it happen Agency environments can occasionally be stressful, so the ability to work well under pressure and previous experience working in a fast-paced, agency environment is essential Strong IT skills across Microsoft Outlook, Word, Excel and PowerPoint - we use MacBooks at Tin Man Good communications, leadership and interpersonal skills at every level, and a high regard for confidentiality when needed Essentially, we're looking for someone smart, organised and driven - with a proactive attitude who is not afraid to roll their sleeves up and get stuck in
Have you had experience working in the insurance industry? Are you looking to move into a Commercial Insurance role? Our client is a highly reputable Insurance Broker with several offices and a continued appetite for growth. They have a progressive and supportive approach and pride themselves on going above and beyond for their clients and employees. We have an exciting opportunity for an Insurance Administrator to join the team in the Redruth area. This is a full time permanent role with competitive salary of up to 28,000 per annum (depending on experience) and benefits on offer. The successful candidate will be responsible for carrying out all administration for new and existing clients. Duties will involve data entry of insurance details, claims handling administration and updating client records accurately and efficiently. You will be working with a team of Account Handlers and supporting them day to day. The successful candidate must have; Experience in working within insurance (1-2 years minimum) Personal lines or commercial insurance experience Excellent administration skills High attention to detail Passion for professionalism Knowledge of Excel and other Microsoft packages In return you can expect a very competitive remuneration package, full investment in your professional development and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
May 17, 2024
Full time
Have you had experience working in the insurance industry? Are you looking to move into a Commercial Insurance role? Our client is a highly reputable Insurance Broker with several offices and a continued appetite for growth. They have a progressive and supportive approach and pride themselves on going above and beyond for their clients and employees. We have an exciting opportunity for an Insurance Administrator to join the team in the Redruth area. This is a full time permanent role with competitive salary of up to 28,000 per annum (depending on experience) and benefits on offer. The successful candidate will be responsible for carrying out all administration for new and existing clients. Duties will involve data entry of insurance details, claims handling administration and updating client records accurately and efficiently. You will be working with a team of Account Handlers and supporting them day to day. The successful candidate must have; Experience in working within insurance (1-2 years minimum) Personal lines or commercial insurance experience Excellent administration skills High attention to detail Passion for professionalism Knowledge of Excel and other Microsoft packages In return you can expect a very competitive remuneration package, full investment in your professional development and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to discounted personal health policies - Critical illness, private medical, dental plans A range of insurance products available commission free, including home, motor, travel and specialist vehicles Access to hundreds of high-street retailer discounts Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Permanent
May 16, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to discounted personal health policies - Critical illness, private medical, dental plans A range of insurance products available commission free, including home, motor, travel and specialist vehicles Access to hundreds of high-street retailer discounts Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Permanent
Do you want to work with a company that you can bring your ideas to? Are you wanting to have a voice in the workplace? If so, please read on. A fresh, creative company that provides a range of insurance to businesses and other sectors in the UK. Provide the best customer service possible. They are seeking a Commercial Account Executive who can play a significant role in the company's evolution. In this position, you will oversee a stream of new business inquiries from the website while maintaining complete FCA compliance. The company can offer guidance on a variety of products, such as D&O, property, combined liabilities, cyber, professional indemnity, and medical malpractice. What you will be responsible for: Contact clients to learn about their needs and to negotiate with insurers to acquire the best possible coverage. Follow up on warm leads and answer incoming calls that are generated by our website. Make suggestions to clients, finalise deals, and guarantee adequate coverage. When feasible, secure cross-selling opportunities and recommendations. Keep an eye on your own sales performance. Effectively manage your clientele. Build and maintain a professional working relationship with all clients and guarantee expert advice in all areas of business. Achieve and maintain a high level of customer service and always encourage great customer care. What can you bring to the role: A self-starter with a high level of motivation, A team player who can work with other departments and liaise with colleagues at all levels. Full or part Cert CII qualified, A track record of success as a Commercial Insurance Handler/Executive or similar sales role Experience selling and arranging Packaged and Commercial Combined policies. Excellent communication and negotiation skills, FCA compliance knowledge, Ability to meet targets and the desire to exceed them. Benefits Long financial gain for the right candidate which I am happy to discuss further. Please contact Daniel at i2i Recruitment for IMMEDIATE consideration! If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance
May 16, 2024
Full time
Do you want to work with a company that you can bring your ideas to? Are you wanting to have a voice in the workplace? If so, please read on. A fresh, creative company that provides a range of insurance to businesses and other sectors in the UK. Provide the best customer service possible. They are seeking a Commercial Account Executive who can play a significant role in the company's evolution. In this position, you will oversee a stream of new business inquiries from the website while maintaining complete FCA compliance. The company can offer guidance on a variety of products, such as D&O, property, combined liabilities, cyber, professional indemnity, and medical malpractice. What you will be responsible for: Contact clients to learn about their needs and to negotiate with insurers to acquire the best possible coverage. Follow up on warm leads and answer incoming calls that are generated by our website. Make suggestions to clients, finalise deals, and guarantee adequate coverage. When feasible, secure cross-selling opportunities and recommendations. Keep an eye on your own sales performance. Effectively manage your clientele. Build and maintain a professional working relationship with all clients and guarantee expert advice in all areas of business. Achieve and maintain a high level of customer service and always encourage great customer care. What can you bring to the role: A self-starter with a high level of motivation, A team player who can work with other departments and liaise with colleagues at all levels. Full or part Cert CII qualified, A track record of success as a Commercial Insurance Handler/Executive or similar sales role Experience selling and arranging Packaged and Commercial Combined policies. Excellent communication and negotiation skills, FCA compliance knowledge, Ability to meet targets and the desire to exceed them. Benefits Long financial gain for the right candidate which I am happy to discuss further. Please contact Daniel at i2i Recruitment for IMMEDIATE consideration! If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance
We are currently recruiting for an independent, family-owned Insurance broker in Gloucester with impressive long-term growth plans, who are keen to expand their team with the appointment of an ambitious Commercial Account Handler. The business has grown significantly over the last few years through recruitment, acquisitions of other companies and most importantly due to more and more businesses and individuals entrusting them with their insurance requirements because of the level of service and expertise they offer. They now employ over 25 people in their team of friendly and very knowledgeable insurance brokers in Gloucester. They invest heavily in the training and development of their team and encourage them to study for the Chartered Institute of Insurance qualifications. Despite the rapid growth of the business and the changes in the way insurance is transacted, the ethos of the business continues to be the same as it was when it was established. The successful candidate will be required to assist in providing a comprehensive insurance service to existing and potential new customers. You will be responsible for looking after a small book of existing business. The main focus will be working on a mixed book of SME risks dealing with a general mix of combined, tradesman, Landlords and small PI cases paying from £200 to £2,500 in premium, handling renewals, MTAs, claims and general advice as well as a bit of incoming new business, reporting to the Senior Account Handler here. You will be required to assist clients when they have questions about or need to make amendments to their cover, or when they need to make a claim and to maintain appropriate, regular contact with existing customers to ensure their insurance requirements continue to be met. In order to be considered for this role, you will need to have at least 1-2 years commercial insurance broking experience gained in a broking role, handling a range of commercial risks. You will also need to be educated to GCSEs or equivalent, supported with a minimum of 5 grades C or above including English and Mathematics. Those who currently hold the Cert CII qualification and are prepared to undertake the Dip CII studies are also highly sought after. Experience of using Acturis would also be a bonus! On offer is a starting salary of £25-30,000 depending on experience and they are based in modern open-planned offices with plenty of parking available! They also offer flexitime with hybrid working available, being in the office for a 2/3 days a week, at least to start with, and eligibility to join the company pension scheme and other benefits upon successful completion of six-month probation period. Standard office hours are Monday to Friday 9.00am to 5pm If you would like to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment
May 16, 2024
Full time
We are currently recruiting for an independent, family-owned Insurance broker in Gloucester with impressive long-term growth plans, who are keen to expand their team with the appointment of an ambitious Commercial Account Handler. The business has grown significantly over the last few years through recruitment, acquisitions of other companies and most importantly due to more and more businesses and individuals entrusting them with their insurance requirements because of the level of service and expertise they offer. They now employ over 25 people in their team of friendly and very knowledgeable insurance brokers in Gloucester. They invest heavily in the training and development of their team and encourage them to study for the Chartered Institute of Insurance qualifications. Despite the rapid growth of the business and the changes in the way insurance is transacted, the ethos of the business continues to be the same as it was when it was established. The successful candidate will be required to assist in providing a comprehensive insurance service to existing and potential new customers. You will be responsible for looking after a small book of existing business. The main focus will be working on a mixed book of SME risks dealing with a general mix of combined, tradesman, Landlords and small PI cases paying from £200 to £2,500 in premium, handling renewals, MTAs, claims and general advice as well as a bit of incoming new business, reporting to the Senior Account Handler here. You will be required to assist clients when they have questions about or need to make amendments to their cover, or when they need to make a claim and to maintain appropriate, regular contact with existing customers to ensure their insurance requirements continue to be met. In order to be considered for this role, you will need to have at least 1-2 years commercial insurance broking experience gained in a broking role, handling a range of commercial risks. You will also need to be educated to GCSEs or equivalent, supported with a minimum of 5 grades C or above including English and Mathematics. Those who currently hold the Cert CII qualification and are prepared to undertake the Dip CII studies are also highly sought after. Experience of using Acturis would also be a bonus! On offer is a starting salary of £25-30,000 depending on experience and they are based in modern open-planned offices with plenty of parking available! They also offer flexitime with hybrid working available, being in the office for a 2/3 days a week, at least to start with, and eligibility to join the company pension scheme and other benefits upon successful completion of six-month probation period. Standard office hours are Monday to Friday 9.00am to 5pm If you would like to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment
Time Recruitment Solutions Ltd
Stockport, Cheshire
Sales Advisor Stockport 25,000 50,000+ OTE (once in an account handler role) We are looking for a Sales Advisor to join a business with over 16 million GBP in Insurance premiums who focus mostly on Motor Trade, Fleet and Combined SME packages. They offer a mature, professional and relaxed environment where every employee matters and you aren't treated as just a number. With a robust business model, a fantastic culture and a realistic bonus structure this is great opportunity. The role as a Sales Advisor ; - Advising on motor trade fleet policies and other commercial products - Unless experienced in Insurance you start in a presentation team where you contact warm leads and guide them through a consultation - It will involve carrying out a fact-find and identifying the requirements of a prospect before passing the details over to an underwriter. The package as a Sales Advisor ; - On site parking - 9am - 5.30pm Monday - Friday (no late nights or weekends) - Unrivalled progression opportunities - Fantastic work environment where every person matters - Bonus ranging between 1,000- 2,000+ per month (uncapped), its around 300 when you first start. - There are top performers who had no prior Insurance experience. Please apply with an up to date immediately to be booked in for an interview! We have start dates available for the right candidates, whether you have a background in Insurance or not we would love to hear from you. Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
Sales Advisor Stockport 25,000 50,000+ OTE (once in an account handler role) We are looking for a Sales Advisor to join a business with over 16 million GBP in Insurance premiums who focus mostly on Motor Trade, Fleet and Combined SME packages. They offer a mature, professional and relaxed environment where every employee matters and you aren't treated as just a number. With a robust business model, a fantastic culture and a realistic bonus structure this is great opportunity. The role as a Sales Advisor ; - Advising on motor trade fleet policies and other commercial products - Unless experienced in Insurance you start in a presentation team where you contact warm leads and guide them through a consultation - It will involve carrying out a fact-find and identifying the requirements of a prospect before passing the details over to an underwriter. The package as a Sales Advisor ; - On site parking - 9am - 5.30pm Monday - Friday (no late nights or weekends) - Unrivalled progression opportunities - Fantastic work environment where every person matters - Bonus ranging between 1,000- 2,000+ per month (uncapped), its around 300 when you first start. - There are top performers who had no prior Insurance experience. Please apply with an up to date immediately to be booked in for an interview! We have start dates available for the right candidates, whether you have a background in Insurance or not we would love to hear from you. Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Insurance Consultant 26,000 - 35,000 (With uncapped Comission) Cheltenham Do you want to work with a company that you can bring your ideas to? Are you wanting to have a voice in the workplace? If so, please read on. A fresh, creative company that provides a range of insurance to businesses and other sectors in the UK. Provide the best customer service possible. They are seeking a Commercial Account Executive who can play a significant role in the company's evolution. In this position, you will oversee a stream of new business inquiries from the website while maintaining complete FCA compliance. The company can offer guidance on a variety of products, such as D&O, property, combined liabilities, cyber, professional indemnity, and medical malpractice. What you will be responsible for: Contact clients to learn about their needs and to negotiate with insurers to acquire the best possible coverage. Follow up on warm leads and answer incoming calls that are generated by our website. Make suggestions to clients, finalise deals, and guarantee adequate coverage. When feasible, secure cross-selling opportunities and recommendations. Keep an eye on your own sales performance. Effectively manage your clientele. Build and maintain a professional working relationship with all clients and guarantee expert advice in all areas of business. Achieve and maintain a high level of customer service and always encourage great customer care. What can you bring to the role: A self-starter with a high level of motivation, A team player who can work with other departments and liaise with colleagues at all levels. Full or part Cert CII qualified, A track record of success as a Commercial Insurance Handler/Executive or similar sales role Experience selling and arranging Packaged and Commercial Combined policies. Excellent communication and negotiation skills, FCA compliance knowledge, Ability to meet targets and the desire to exceed them. Benefits Long financial gain for the right candidate which I am happy to discuss further. Please contact Daniel at i2i Recruitment for IMMEDIATE consideration! If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance
May 16, 2024
Full time
Insurance Consultant 26,000 - 35,000 (With uncapped Comission) Cheltenham Do you want to work with a company that you can bring your ideas to? Are you wanting to have a voice in the workplace? If so, please read on. A fresh, creative company that provides a range of insurance to businesses and other sectors in the UK. Provide the best customer service possible. They are seeking a Commercial Account Executive who can play a significant role in the company's evolution. In this position, you will oversee a stream of new business inquiries from the website while maintaining complete FCA compliance. The company can offer guidance on a variety of products, such as D&O, property, combined liabilities, cyber, professional indemnity, and medical malpractice. What you will be responsible for: Contact clients to learn about their needs and to negotiate with insurers to acquire the best possible coverage. Follow up on warm leads and answer incoming calls that are generated by our website. Make suggestions to clients, finalise deals, and guarantee adequate coverage. When feasible, secure cross-selling opportunities and recommendations. Keep an eye on your own sales performance. Effectively manage your clientele. Build and maintain a professional working relationship with all clients and guarantee expert advice in all areas of business. Achieve and maintain a high level of customer service and always encourage great customer care. What can you bring to the role: A self-starter with a high level of motivation, A team player who can work with other departments and liaise with colleagues at all levels. Full or part Cert CII qualified, A track record of success as a Commercial Insurance Handler/Executive or similar sales role Experience selling and arranging Packaged and Commercial Combined policies. Excellent communication and negotiation skills, FCA compliance knowledge, Ability to meet targets and the desire to exceed them. Benefits Long financial gain for the right candidate which I am happy to discuss further. Please contact Daniel at i2i Recruitment for IMMEDIATE consideration! If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. We are proud to extend our Early Careers Programme in 2024. As an Early Careers Associate, you'll participate in a five-week residential course to develop your insurance knowledge, giving you the foundation to launch your insurance career in broking, claims or underwriting. Our three-year immersive development programme includes: Tailored coaching and support from your manager and mentor. Multiple learning opportunities through online, hands-on, and group projects. Deep dive opportunity to learn legislative and financial compliance requirements. Practical experience to master system needs. How to support our clients with appropriate solutions, structure, price, and placement strategies to support their business growth. Collaborative, entrepreneurial, and team-based environment. Industry-recognised qualifications. Hybrid working environment (after initial training). The five-week residential course will focus on developing your knowledge of Howden, while the latter stages are designed to expose you to your new role and the insurance industry. In addition to gaining valuable work experience, you'll have the opportunity to partner with clients from all walks of life and help them with issues that matter to them. Please note we offer full time, permanent positions within our programme. You will be based within an office local to your home location and ideally be onsite for 3 days per week on average after initial training. What you will be doing: Supporting our Account Handlers in managing client portfolios with day-to-day enquiries either over the phone or email. The enquiries could be a change to personal details or even assisting with a brand-new policy. A helping hand to gather policy renewal information to enable terms to be obtained and orders placed. Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities. By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries. Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes. What you need to be successful: Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions. Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed. Attention to detail, have you captured everything correctly? Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best. Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome. An interest in financial services and looking to take the first step to develop your insurance career. Qualifications: 5 GCSE to include Maths and English at grade C or above (or equivalent). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
May 15, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. We are proud to extend our Early Careers Programme in 2024. As an Early Careers Associate, you'll participate in a five-week residential course to develop your insurance knowledge, giving you the foundation to launch your insurance career in broking, claims or underwriting. Our three-year immersive development programme includes: Tailored coaching and support from your manager and mentor. Multiple learning opportunities through online, hands-on, and group projects. Deep dive opportunity to learn legislative and financial compliance requirements. Practical experience to master system needs. How to support our clients with appropriate solutions, structure, price, and placement strategies to support their business growth. Collaborative, entrepreneurial, and team-based environment. Industry-recognised qualifications. Hybrid working environment (after initial training). The five-week residential course will focus on developing your knowledge of Howden, while the latter stages are designed to expose you to your new role and the insurance industry. In addition to gaining valuable work experience, you'll have the opportunity to partner with clients from all walks of life and help them with issues that matter to them. Please note we offer full time, permanent positions within our programme. You will be based within an office local to your home location and ideally be onsite for 3 days per week on average after initial training. What you will be doing: Supporting our Account Handlers in managing client portfolios with day-to-day enquiries either over the phone or email. The enquiries could be a change to personal details or even assisting with a brand-new policy. A helping hand to gather policy renewal information to enable terms to be obtained and orders placed. Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities. By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries. Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes. What you need to be successful: Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions. Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed. Attention to detail, have you captured everything correctly? Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best. Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome. An interest in financial services and looking to take the first step to develop your insurance career. Qualifications: 5 GCSE to include Maths and English at grade C or above (or equivalent). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. We are proud to extend our Early Careers Programme in 2024. As an Early Careers Associate, you'll participate in a five-week residential course to develop your insurance knowledge, giving you the foundation to launch your insurance career in broking, claims or underwriting. Our three-year immersive development programme includes: Tailored coaching and support from your manager and mentor. Multiple learning opportunities through online, hands-on, and group projects. Deep dive opportunity to learn legislative and financial compliance requirements. Practical experience to master system needs. How to support our clients with appropriate solutions, structure, price, and placement strategies to support their business growth. Collaborative, entrepreneurial, and team-based environment. Industry-recognised qualifications. Hybrid working environment (after initial training). The five-week residential course will focus on developing your knowledge of Howden, while the latter stages are designed to expose you to your new role and the insurance industry. In addition to gaining valuable work experience, you'll have the opportunity to partner with clients from all walks of life and help them with issues that matter to them. Please note we offer full time, permanent positions within our programme. You will be based within an office local to your home location and ideally be onsite for 3 days per week on average after initial training. What you will be doing: Supporting our Account Handlers in managing client portfolios with day-to-day enquiries either over the phone or email. The enquiries could be a change to personal details or even assisting with a brand-new policy. A helping hand to gather policy renewal information to enable terms to be obtained and orders placed. Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities. By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries. Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes. What you need to be successful: Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions. Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed. Attention to detail, have you captured everything correctly? Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best. Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome. An interest in financial services and looking to take the first step to develop your insurance career. Qualifications: 5 GCSE to include Maths and English at grade C or above (or equivalent). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
May 15, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. We are proud to extend our Early Careers Programme in 2024. As an Early Careers Associate, you'll participate in a five-week residential course to develop your insurance knowledge, giving you the foundation to launch your insurance career in broking, claims or underwriting. Our three-year immersive development programme includes: Tailored coaching and support from your manager and mentor. Multiple learning opportunities through online, hands-on, and group projects. Deep dive opportunity to learn legislative and financial compliance requirements. Practical experience to master system needs. How to support our clients with appropriate solutions, structure, price, and placement strategies to support their business growth. Collaborative, entrepreneurial, and team-based environment. Industry-recognised qualifications. Hybrid working environment (after initial training). The five-week residential course will focus on developing your knowledge of Howden, while the latter stages are designed to expose you to your new role and the insurance industry. In addition to gaining valuable work experience, you'll have the opportunity to partner with clients from all walks of life and help them with issues that matter to them. Please note we offer full time, permanent positions within our programme. You will be based within an office local to your home location and ideally be onsite for 3 days per week on average after initial training. What you will be doing: Supporting our Account Handlers in managing client portfolios with day-to-day enquiries either over the phone or email. The enquiries could be a change to personal details or even assisting with a brand-new policy. A helping hand to gather policy renewal information to enable terms to be obtained and orders placed. Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities. By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries. Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes. What you need to be successful: Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions. Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed. Attention to detail, have you captured everything correctly? Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best. Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome. An interest in financial services and looking to take the first step to develop your insurance career. Qualifications: 5 GCSE to include Maths and English at grade C or above (or equivalent). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. We are proud to extend our Early Careers Programme in 2024. As an Early Careers Associate, you'll participate in a five-week residential course to develop your insurance knowledge, giving you the foundation to launch your insurance career in broking, claims or underwriting. Our three-year immersive development programme includes: Tailored coaching and support from your manager and mentor. Multiple learning opportunities through online, hands-on, and group projects. Deep dive opportunity to learn legislative and financial compliance requirements. Practical experience to master system needs. How to support our clients with appropriate solutions, structure, price, and placement strategies to support their business growth. Collaborative, entrepreneurial, and team-based environment. Industry-recognised qualifications. Hybrid working environment (after initial training). The five-week residential course will focus on developing your knowledge of Howden, while the latter stages are designed to expose you to your new role and the insurance industry. In addition to gaining valuable work experience, you'll have the opportunity to partner with clients from all walks of life and help them with issues that matter to them. Please note we offer full time, permanent positions within our programme. You will be based within an office local to your home location and ideally be onsite for 3 days per week on average after initial training. What you will be doing: Supporting our Account Handlers in managing client portfolios with day-to-day enquiries either over the phone or email. The enquiries could be a change to personal details or even assisting with a brand-new policy. A helping hand to gather policy renewal information to enable terms to be obtained and orders placed. Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities. By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries. Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes. What you need to be successful: Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions. Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed. Attention to detail, have you captured everything correctly? Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best. Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome. An interest in financial services and looking to take the first step to develop your insurance career. Qualifications: 5 GCSE to include Maths and English at grade C or above (or equivalent). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
May 15, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. We are proud to extend our Early Careers Programme in 2024. As an Early Careers Associate, you'll participate in a five-week residential course to develop your insurance knowledge, giving you the foundation to launch your insurance career in broking, claims or underwriting. Our three-year immersive development programme includes: Tailored coaching and support from your manager and mentor. Multiple learning opportunities through online, hands-on, and group projects. Deep dive opportunity to learn legislative and financial compliance requirements. Practical experience to master system needs. How to support our clients with appropriate solutions, structure, price, and placement strategies to support their business growth. Collaborative, entrepreneurial, and team-based environment. Industry-recognised qualifications. Hybrid working environment (after initial training). The five-week residential course will focus on developing your knowledge of Howden, while the latter stages are designed to expose you to your new role and the insurance industry. In addition to gaining valuable work experience, you'll have the opportunity to partner with clients from all walks of life and help them with issues that matter to them. Please note we offer full time, permanent positions within our programme. You will be based within an office local to your home location and ideally be onsite for 3 days per week on average after initial training. What you will be doing: Supporting our Account Handlers in managing client portfolios with day-to-day enquiries either over the phone or email. The enquiries could be a change to personal details or even assisting with a brand-new policy. A helping hand to gather policy renewal information to enable terms to be obtained and orders placed. Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities. By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries. Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes. What you need to be successful: Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions. Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed. Attention to detail, have you captured everything correctly? Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best. Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome. An interest in financial services and looking to take the first step to develop your insurance career. Qualifications: 5 GCSE to include Maths and English at grade C or above (or equivalent). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. We are proud to extend our Early Careers Programme in 2024. As an Early Careers Associate, you'll participate in a five-week residential course to develop your insurance knowledge, giving you the foundation to launch your insurance career in broking, claims or underwriting. Our three-year immersive development programme includes: Tailored coaching and support from your manager and mentor. Multiple learning opportunities through online, hands-on, and group projects. Deep dive opportunity to learn legislative and financial compliance requirements. Practical experience to master system needs. How to support our clients with appropriate solutions, structure, price, and placement strategies to support their business growth. Collaborative, entrepreneurial, and team-based environment. Industry-recognised qualifications. Hybrid working environment (after initial training). The five-week residential course will focus on developing your knowledge of Howden, while the latter stages are designed to expose you to your new role and the insurance industry. In addition to gaining valuable work experience, you'll have the opportunity to partner with clients from all walks of life and help them with issues that matter to them. Please note we offer full time, permanent positions within our programme. You will be based within an office local to your home location and ideally be onsite for 3 days per week on average after initial training. What you will be doing: Supporting our Account Handlers in managing client portfolios with day-to-day enquiries either over the phone or email. The enquiries could be a change to personal details or even assisting with a brand-new policy. A helping hand to gather policy renewal information to enable terms to be obtained and orders placed. Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities. By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries. Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes. What you need to be successful: Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions. Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed. Attention to detail, have you captured everything correctly? Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best. Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome. An interest in financial services and looking to take the first step to develop your insurance career. Qualifications: 5 GCSE to include Maths and English at grade C or above (or equivalent). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
May 15, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. We are proud to extend our Early Careers Programme in 2024. As an Early Careers Associate, you'll participate in a five-week residential course to develop your insurance knowledge, giving you the foundation to launch your insurance career in broking, claims or underwriting. Our three-year immersive development programme includes: Tailored coaching and support from your manager and mentor. Multiple learning opportunities through online, hands-on, and group projects. Deep dive opportunity to learn legislative and financial compliance requirements. Practical experience to master system needs. How to support our clients with appropriate solutions, structure, price, and placement strategies to support their business growth. Collaborative, entrepreneurial, and team-based environment. Industry-recognised qualifications. Hybrid working environment (after initial training). The five-week residential course will focus on developing your knowledge of Howden, while the latter stages are designed to expose you to your new role and the insurance industry. In addition to gaining valuable work experience, you'll have the opportunity to partner with clients from all walks of life and help them with issues that matter to them. Please note we offer full time, permanent positions within our programme. You will be based within an office local to your home location and ideally be onsite for 3 days per week on average after initial training. What you will be doing: Supporting our Account Handlers in managing client portfolios with day-to-day enquiries either over the phone or email. The enquiries could be a change to personal details or even assisting with a brand-new policy. A helping hand to gather policy renewal information to enable terms to be obtained and orders placed. Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities. By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries. Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes. What you need to be successful: Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions. Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed. Attention to detail, have you captured everything correctly? Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best. Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome. An interest in financial services and looking to take the first step to develop your insurance career. Qualifications: 5 GCSE to include Maths and English at grade C or above (or equivalent). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
Commercial Account Handler Seeking a personable individual with Commercial Account Handling experience to join a brilliant team in Gloucester. This is a great opportunity to join a growing team, offering excellent career progression and benefits. Salary: £27,000 - £30,000 per annum Working hours: Monday to Friday, 9 5, 1 hour for lunch Benefits: 25 days holiday plus 8 bank holidays Pension scheme Excellent carer progression opportunities Friendly and supportive team Brilliant office environment Funding for qualifications including CII Healthcare Plan Dental, eye care and health benefits Death in service Christmas and summer parties Funded social events Dress down Life Assurance Competitive salary with level of experience Modern office Parking The Role: Communicating with both clients and insurers Developing and maintaining working relationships with clients, providing expert product advice Securing renewal business with existing clients Ensuring the client is presented with the most suitable and cost-effective cover Renewals, Mid-term adjustments, Claims, Queries, Premium Finance Arrangements Providing excellent service to clients, assisting with their needs and requirements Promoting the use of in-house premium finance Ensuring accuracy, efficiency and professionalism Complying with FCA regulations Skills and Attributes: Previous experience as a Commercial Account Handler Experience within an insurance broker desirable Exceptional customer service Ability to build relationships with clients and insurers Knowledge of commercial insurance products I.T. skills Strong organisation skills The ability to work to a high level of accuracy Willingness to work towards Cert CII (or already have the qualification) If this role sounds of interest to you, apply today to (url removed) RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you have not heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful. COM1
May 14, 2024
Full time
Commercial Account Handler Seeking a personable individual with Commercial Account Handling experience to join a brilliant team in Gloucester. This is a great opportunity to join a growing team, offering excellent career progression and benefits. Salary: £27,000 - £30,000 per annum Working hours: Monday to Friday, 9 5, 1 hour for lunch Benefits: 25 days holiday plus 8 bank holidays Pension scheme Excellent carer progression opportunities Friendly and supportive team Brilliant office environment Funding for qualifications including CII Healthcare Plan Dental, eye care and health benefits Death in service Christmas and summer parties Funded social events Dress down Life Assurance Competitive salary with level of experience Modern office Parking The Role: Communicating with both clients and insurers Developing and maintaining working relationships with clients, providing expert product advice Securing renewal business with existing clients Ensuring the client is presented with the most suitable and cost-effective cover Renewals, Mid-term adjustments, Claims, Queries, Premium Finance Arrangements Providing excellent service to clients, assisting with their needs and requirements Promoting the use of in-house premium finance Ensuring accuracy, efficiency and professionalism Complying with FCA regulations Skills and Attributes: Previous experience as a Commercial Account Handler Experience within an insurance broker desirable Exceptional customer service Ability to build relationships with clients and insurers Knowledge of commercial insurance products I.T. skills Strong organisation skills The ability to work to a high level of accuracy Willingness to work towards Cert CII (or already have the qualification) If this role sounds of interest to you, apply today to (url removed) RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you have not heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful. COM1
Technical Consultant- Commercial Liability Direct Bromley & Manchester - Hybrid (1/2 days in the office) Full Time, Permanent Position Let's make the most of your talent. Join us as a Commercial Liability Direct Claims Consultant as part of our Large and Complex Loss Specialist Claims team, where you'll manage a variety of claims to resolution and shape excellence in claims handling. About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It always feels good, helping people when they need it most. Taking calls, helping customers with queries, finding the right insurance product for their lifestyle. Helping to keep people safe on the roadside when their vehicle breaks down. Being a reassuring presence when someone needs to make a claim. Our contact centre teams give customers all kinds of support. It can get busy, but the culture, training and friendly teams are great here. What you'll be doing Reporting directly to the Technical Claims Team Leader, you will be responsible for the validation, investigation, negotiation and settlement of Multi-Branded commercial liability claims, proactively managing the end to end process of all third party claims. Establish and maintain accurate claim reserves within your own financial handling authority whilst controlling the overall expenditure throughout the lifecycle of the claim. Triage of new Liability Claims encompassing Employers Liability, Public Liability and Property Liability Claims, to include Disease and Products, validating policy cover, undertaking full investigations of claims giving consideration to injury triggers, liability and fraudulent claims. Robust control of indemnity, identifying the correct area of policy cover and the limits therein whilst having a clear understanding of when repudiation is required and the process to be undertaken. Effective gathering of information/desk-based investigations to enable early arrival at the correct liability decision giving consideration to both economic settlement and commercial considerations. Settle Third Party Claims within financial handling authority, up to a value of £50k, through active negotiation to achieve the optimum claims settlement using department and best practice strategies, whilst at all times giving appropriate consideration to avoidance of unjustified litigation. A practical understanding of all regulations (existing and new) relevant to each type of claim, such as The Six Pack Regulations for workplace claims, the Defective Premises Act , Occupiers Liability Act 1957 and Landlord and Tenant Act 1985 for Public Liability and Property Owners Liability cases. In addition, the ability to establish where there is a Common Law Duty of Care/ Vicarious Liability. Also a practical knowledge of MOJ is required, as is an ability to deal with cases emanating from both Scotland and Northern Ireland with their differing legal frameworks. Handle and deal with all Low Value Pre-Action Protocol injury (MOJ Stage 3) litigation up to the portal value of £25,000 within court deadlines, liaising with Counsel as appropriate. Refer all other litigated cases (non MOJ) requiring legal intervention to our Panel Solicitors. Manage and own the customer experience (including third party), ensuring adherence at all times to the principles of Treating Customers Fairly, highlighting where you do not feel our processes support contribution to the overall success of the business Manage and maintain effective relationship with both internal (Counter Fraud, Underwriting etc) and external stakeholders (Rehabilitation providers, medical experts, Counsel, Forensic Accountants, Brokers, Panel Solicitors etc) to ensure adherence to internal and external policies, procedures and governance. Proactively identifying trends and using relevant data and information to understand and promote emerging issues, maintaining an awareness of solicitor behaviours and changes in relevant legislation to understand the market place and claims handling approaches, provide suggestions for improvements Identify, own and manage the risks involved in running our business appropriate to my role, in line with the DLG risk framework. What we're looking for Ability/experience of handling claims involving, Employers Liability, Public Liability and Property Liability, as well as Disease and Product claims. Ability/experience in managing, end-to-end claims processes, with a preference for experience handling claims valued up to £50K An understanding of common law and insurance-related legislation Strong problem-solving skills, including the capacity to analyse complex issues, identify root causes, and formulate effective solutions. A proactive and results-oriented approach to work, with the drive to meet and exceed performance targets. What we offer in return We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: Generous 9% employer pension contribution 22 days holiday allowance (plus the option to buy or sell up to 5 days each year) 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Plus, many more There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Every person, team, Squad, Tribe and Chapter, across every business that makes our Group. And we're happy to say we're customer obsessed. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together, we're one of a kind Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Hours: 35 hours (Monday to Friday, 9am to 5pm) # LI-JH1
May 14, 2024
Full time
Technical Consultant- Commercial Liability Direct Bromley & Manchester - Hybrid (1/2 days in the office) Full Time, Permanent Position Let's make the most of your talent. Join us as a Commercial Liability Direct Claims Consultant as part of our Large and Complex Loss Specialist Claims team, where you'll manage a variety of claims to resolution and shape excellence in claims handling. About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It always feels good, helping people when they need it most. Taking calls, helping customers with queries, finding the right insurance product for their lifestyle. Helping to keep people safe on the roadside when their vehicle breaks down. Being a reassuring presence when someone needs to make a claim. Our contact centre teams give customers all kinds of support. It can get busy, but the culture, training and friendly teams are great here. What you'll be doing Reporting directly to the Technical Claims Team Leader, you will be responsible for the validation, investigation, negotiation and settlement of Multi-Branded commercial liability claims, proactively managing the end to end process of all third party claims. Establish and maintain accurate claim reserves within your own financial handling authority whilst controlling the overall expenditure throughout the lifecycle of the claim. Triage of new Liability Claims encompassing Employers Liability, Public Liability and Property Liability Claims, to include Disease and Products, validating policy cover, undertaking full investigations of claims giving consideration to injury triggers, liability and fraudulent claims. Robust control of indemnity, identifying the correct area of policy cover and the limits therein whilst having a clear understanding of when repudiation is required and the process to be undertaken. Effective gathering of information/desk-based investigations to enable early arrival at the correct liability decision giving consideration to both economic settlement and commercial considerations. Settle Third Party Claims within financial handling authority, up to a value of £50k, through active negotiation to achieve the optimum claims settlement using department and best practice strategies, whilst at all times giving appropriate consideration to avoidance of unjustified litigation. A practical understanding of all regulations (existing and new) relevant to each type of claim, such as The Six Pack Regulations for workplace claims, the Defective Premises Act , Occupiers Liability Act 1957 and Landlord and Tenant Act 1985 for Public Liability and Property Owners Liability cases. In addition, the ability to establish where there is a Common Law Duty of Care/ Vicarious Liability. Also a practical knowledge of MOJ is required, as is an ability to deal with cases emanating from both Scotland and Northern Ireland with their differing legal frameworks. Handle and deal with all Low Value Pre-Action Protocol injury (MOJ Stage 3) litigation up to the portal value of £25,000 within court deadlines, liaising with Counsel as appropriate. Refer all other litigated cases (non MOJ) requiring legal intervention to our Panel Solicitors. Manage and own the customer experience (including third party), ensuring adherence at all times to the principles of Treating Customers Fairly, highlighting where you do not feel our processes support contribution to the overall success of the business Manage and maintain effective relationship with both internal (Counter Fraud, Underwriting etc) and external stakeholders (Rehabilitation providers, medical experts, Counsel, Forensic Accountants, Brokers, Panel Solicitors etc) to ensure adherence to internal and external policies, procedures and governance. Proactively identifying trends and using relevant data and information to understand and promote emerging issues, maintaining an awareness of solicitor behaviours and changes in relevant legislation to understand the market place and claims handling approaches, provide suggestions for improvements Identify, own and manage the risks involved in running our business appropriate to my role, in line with the DLG risk framework. What we're looking for Ability/experience of handling claims involving, Employers Liability, Public Liability and Property Liability, as well as Disease and Product claims. Ability/experience in managing, end-to-end claims processes, with a preference for experience handling claims valued up to £50K An understanding of common law and insurance-related legislation Strong problem-solving skills, including the capacity to analyse complex issues, identify root causes, and formulate effective solutions. A proactive and results-oriented approach to work, with the drive to meet and exceed performance targets. What we offer in return We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: Generous 9% employer pension contribution 22 days holiday allowance (plus the option to buy or sell up to 5 days each year) 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Plus, many more There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Every person, team, Squad, Tribe and Chapter, across every business that makes our Group. And we're happy to say we're customer obsessed. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together, we're one of a kind Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Hours: 35 hours (Monday to Friday, 9am to 5pm) # LI-JH1
Technical Consultant- Commercial Liability Direct Bromley & Manchester - Hybrid (1/2 days in the office) Full Time, Permanent Position Let's make the most of your talent. Join us as a Commercial Liability Direct Claims Consultant as part of our Large and Complex Loss Specialist Claims team, where you'll manage a variety of claims to resolution and shape excellence in claims handling. About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It always feels good, helping people when they need it most. Taking calls, helping customers with queries, finding the right insurance product for their lifestyle. Helping to keep people safe on the roadside when their vehicle breaks down. Being a reassuring presence when someone needs to make a claim. Our contact centre teams give customers all kinds of support. It can get busy, but the culture, training and friendly teams are great here. What you'll be doing Reporting directly to the Technical Claims Team Leader, you will be responsible for the validation, investigation, negotiation and settlement of Multi-Branded commercial liability claims, proactively managing the end to end process of all third party claims. Establish and maintain accurate claim reserves within your own financial handling authority whilst controlling the overall expenditure throughout the lifecycle of the claim. Triage of new Liability Claims encompassing Employers Liability, Public Liability and Property Liability Claims, to include Disease and Products, validating policy cover, undertaking full investigations of claims giving consideration to injury triggers, liability and fraudulent claims. Robust control of indemnity, identifying the correct area of policy cover and the limits therein whilst having a clear understanding of when repudiation is required and the process to be undertaken. Effective gathering of information/desk-based investigations to enable early arrival at the correct liability decision giving consideration to both economic settlement and commercial considerations. Settle Third Party Claims within financial handling authority, up to a value of £50k, through active negotiation to achieve the optimum claims settlement using department and best practice strategies, whilst at all times giving appropriate consideration to avoidance of unjustified litigation. A practical understanding of all regulations (existing and new) relevant to each type of claim, such as The Six Pack Regulations for workplace claims, the Defective Premises Act , Occupiers Liability Act 1957 and Landlord and Tenant Act 1985 for Public Liability and Property Owners Liability cases. In addition, the ability to establish where there is a Common Law Duty of Care/ Vicarious Liability. Also a practical knowledge of MOJ is required, as is an ability to deal with cases emanating from both Scotland and Northern Ireland with their differing legal frameworks. Handle and deal with all Low Value Pre-Action Protocol injury (MOJ Stage 3) litigation up to the portal value of £25,000 within court deadlines, liaising with Counsel as appropriate. Refer all other litigated cases (non MOJ) requiring legal intervention to our Panel Solicitors. Manage and own the customer experience (including third party), ensuring adherence at all times to the principles of Treating Customers Fairly, highlighting where you do not feel our processes support contribution to the overall success of the business Manage and maintain effective relationship with both internal (Counter Fraud, Underwriting etc) and external stakeholders (Rehabilitation providers, medical experts, Counsel, Forensic Accountants, Brokers, Panel Solicitors etc) to ensure adherence to internal and external policies, procedures and governance. Proactively identifying trends and using relevant data and information to understand and promote emerging issues, maintaining an awareness of solicitor behaviours and changes in relevant legislation to understand the market place and claims handling approaches, provide suggestions for improvements Identify, own and manage the risks involved in running our business appropriate to my role, in line with the DLG risk framework. What we're looking for Ability/experience of handling claims involving, Employers Liability, Public Liability and Property Liability, as well as Disease and Product claims. Ability/experience in managing, end-to-end claims processes, with a preference for experience handling claims valued up to £50K An understanding of common law and insurance-related legislation Strong problem-solving skills, including the capacity to analyse complex issues, identify root causes, and formulate effective solutions. A proactive and results-oriented approach to work, with the drive to meet and exceed performance targets. What we offer in return We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: Generous 9% employer pension contribution 22 days holiday allowance (plus the option to buy or sell up to 5 days each year) 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Plus, many more There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Every person, team, Squad, Tribe and Chapter, across every business that makes our Group. And we're happy to say we're customer obsessed. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together, we're one of a kind Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Hours: 35 hours (Monday to Friday, 9am to 5pm) # LI-JH1
May 14, 2024
Full time
Technical Consultant- Commercial Liability Direct Bromley & Manchester - Hybrid (1/2 days in the office) Full Time, Permanent Position Let's make the most of your talent. Join us as a Commercial Liability Direct Claims Consultant as part of our Large and Complex Loss Specialist Claims team, where you'll manage a variety of claims to resolution and shape excellence in claims handling. About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It always feels good, helping people when they need it most. Taking calls, helping customers with queries, finding the right insurance product for their lifestyle. Helping to keep people safe on the roadside when their vehicle breaks down. Being a reassuring presence when someone needs to make a claim. Our contact centre teams give customers all kinds of support. It can get busy, but the culture, training and friendly teams are great here. What you'll be doing Reporting directly to the Technical Claims Team Leader, you will be responsible for the validation, investigation, negotiation and settlement of Multi-Branded commercial liability claims, proactively managing the end to end process of all third party claims. Establish and maintain accurate claim reserves within your own financial handling authority whilst controlling the overall expenditure throughout the lifecycle of the claim. Triage of new Liability Claims encompassing Employers Liability, Public Liability and Property Liability Claims, to include Disease and Products, validating policy cover, undertaking full investigations of claims giving consideration to injury triggers, liability and fraudulent claims. Robust control of indemnity, identifying the correct area of policy cover and the limits therein whilst having a clear understanding of when repudiation is required and the process to be undertaken. Effective gathering of information/desk-based investigations to enable early arrival at the correct liability decision giving consideration to both economic settlement and commercial considerations. Settle Third Party Claims within financial handling authority, up to a value of £50k, through active negotiation to achieve the optimum claims settlement using department and best practice strategies, whilst at all times giving appropriate consideration to avoidance of unjustified litigation. A practical understanding of all regulations (existing and new) relevant to each type of claim, such as The Six Pack Regulations for workplace claims, the Defective Premises Act , Occupiers Liability Act 1957 and Landlord and Tenant Act 1985 for Public Liability and Property Owners Liability cases. In addition, the ability to establish where there is a Common Law Duty of Care/ Vicarious Liability. Also a practical knowledge of MOJ is required, as is an ability to deal with cases emanating from both Scotland and Northern Ireland with their differing legal frameworks. Handle and deal with all Low Value Pre-Action Protocol injury (MOJ Stage 3) litigation up to the portal value of £25,000 within court deadlines, liaising with Counsel as appropriate. Refer all other litigated cases (non MOJ) requiring legal intervention to our Panel Solicitors. Manage and own the customer experience (including third party), ensuring adherence at all times to the principles of Treating Customers Fairly, highlighting where you do not feel our processes support contribution to the overall success of the business Manage and maintain effective relationship with both internal (Counter Fraud, Underwriting etc) and external stakeholders (Rehabilitation providers, medical experts, Counsel, Forensic Accountants, Brokers, Panel Solicitors etc) to ensure adherence to internal and external policies, procedures and governance. Proactively identifying trends and using relevant data and information to understand and promote emerging issues, maintaining an awareness of solicitor behaviours and changes in relevant legislation to understand the market place and claims handling approaches, provide suggestions for improvements Identify, own and manage the risks involved in running our business appropriate to my role, in line with the DLG risk framework. What we're looking for Ability/experience of handling claims involving, Employers Liability, Public Liability and Property Liability, as well as Disease and Product claims. Ability/experience in managing, end-to-end claims processes, with a preference for experience handling claims valued up to £50K An understanding of common law and insurance-related legislation Strong problem-solving skills, including the capacity to analyse complex issues, identify root causes, and formulate effective solutions. A proactive and results-oriented approach to work, with the drive to meet and exceed performance targets. What we offer in return We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: Generous 9% employer pension contribution 22 days holiday allowance (plus the option to buy or sell up to 5 days each year) 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Plus, many more There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Every person, team, Squad, Tribe and Chapter, across every business that makes our Group. And we're happy to say we're customer obsessed. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together, we're one of a kind Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Hours: 35 hours (Monday to Friday, 9am to 5pm) # LI-JH1
We have an exciting opportunity for a Account Handler to join our amazing team. Location: Lancing, West Sussex (Hybrid working) Salary: £25,685 per annum, Band C, Level 3 Term: Permanent Working Hours: 35 hours per week We're Scouts and everyone's welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright. About the Account Handler Role: As our Account Handler, you will act as a prime contact point for Unity's portfolio of clients comprising of individual Scout and Guide groups or other external small charity clients for their insurance requirements. What we are looking for in our Account Handler: Experience with youth charities and their insurance needs Experience working in the commercial insurance industry Computer literate and experience in using insurance systems Knowledge and experience of FSA Compliance and TCF practices Must be able to demonstrate experience in insurance broking Must be able to advise on, sell and service all classes of commercial insurance products Professional insurance qualifications Cert CII or Diploma in Insurance Key responsibilities as our Account Handler: Offering information, guidance and quotes to existing clients in respect of their insurance needs Cross-selling and up-selling relevant products to existing clients Offering information, guidance and quotes to prospects in respect of their insurance needs and converting these to clients Achieving targets set in respect of existing client revenue retention, new business growth and lead generation and other key performance indicators Administration of policies in line with the objectives of accuracy, speed and completeness, deal with all policy and client queries and achieve prompt and appropriate solutions Collection of premiums income in line with Unity policies Working as an effective member of Unity staff Complying with all business and office procedures and FCA rules Pro-actively review all insurance procedures in use and suggest continual improvements as part of Treating Customers Fairly initiatives Processing and handling of claims for clients As our Account Handler in return, we offer you: Work in a way that suits you, your role and your department Be proud to say you're part of a team with Investors in People (Gold) Plenty of opportunity for learning and development 28 days holiday a year, plus bank holidays rising to 32 days after two years Four extra days to look after your family when they need you Three extra days over Christmas We are proud to be a family-friendly employer and offer Maternity/Paternity Leave Flexible working hours Store Discount at our Scout Store + other online benefits Study and volunteer leave Don't miss out on the opportunity to join our fantastic team! Click 'Apply' now! Closing date for applications: 11:59pm Sunday 2nd June 2024. Interviews will be held on an ongoing until the role is filled The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds. Strictly no agencies.
May 14, 2024
Full time
We have an exciting opportunity for a Account Handler to join our amazing team. Location: Lancing, West Sussex (Hybrid working) Salary: £25,685 per annum, Band C, Level 3 Term: Permanent Working Hours: 35 hours per week We're Scouts and everyone's welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright. About the Account Handler Role: As our Account Handler, you will act as a prime contact point for Unity's portfolio of clients comprising of individual Scout and Guide groups or other external small charity clients for their insurance requirements. What we are looking for in our Account Handler: Experience with youth charities and their insurance needs Experience working in the commercial insurance industry Computer literate and experience in using insurance systems Knowledge and experience of FSA Compliance and TCF practices Must be able to demonstrate experience in insurance broking Must be able to advise on, sell and service all classes of commercial insurance products Professional insurance qualifications Cert CII or Diploma in Insurance Key responsibilities as our Account Handler: Offering information, guidance and quotes to existing clients in respect of their insurance needs Cross-selling and up-selling relevant products to existing clients Offering information, guidance and quotes to prospects in respect of their insurance needs and converting these to clients Achieving targets set in respect of existing client revenue retention, new business growth and lead generation and other key performance indicators Administration of policies in line with the objectives of accuracy, speed and completeness, deal with all policy and client queries and achieve prompt and appropriate solutions Collection of premiums income in line with Unity policies Working as an effective member of Unity staff Complying with all business and office procedures and FCA rules Pro-actively review all insurance procedures in use and suggest continual improvements as part of Treating Customers Fairly initiatives Processing and handling of claims for clients As our Account Handler in return, we offer you: Work in a way that suits you, your role and your department Be proud to say you're part of a team with Investors in People (Gold) Plenty of opportunity for learning and development 28 days holiday a year, plus bank holidays rising to 32 days after two years Four extra days to look after your family when they need you Three extra days over Christmas We are proud to be a family-friendly employer and offer Maternity/Paternity Leave Flexible working hours Store Discount at our Scout Store + other online benefits Study and volunteer leave Don't miss out on the opportunity to join our fantastic team! Click 'Apply' now! Closing date for applications: 11:59pm Sunday 2nd June 2024. Interviews will be held on an ongoing until the role is filled The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds. Strictly no agencies.
Commercial Account Executive Location: Cardiff Package: Negotiable + Benefits + Bonus + Car Allowance We're expanding our team at The County Group to ensure we continue providing an outstanding service to our clients. The team in Cardiff have been recording some excellent growth over the last few years and we need to make sure they are fully supported as we continue to grow. Our growth is fueled by our people, so we want to look after them and make sure they can do what they do best - look after clients, this role is key to ensuring the team can carry on pushing forwards to win and retain more clients in the region. Accordingly we'd be interested in talking to Account Handlers/execs who are comfortable in dealing with a broad range of small and medium sized clients with exposure to larger risks being beneficial but not essential On a day to day basis you'll be: Assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products Working closely with the account executives on larger cases Building strong relationships with clients and insurers to maximise retention levels Ensuring documentation and systems are accurate Working in a compliant and timely manner on all cases. Liaising with both internal and external stakeholders What's on offer: A fantastic team environment within a business that are growing at over 20% year on year and some excellent career prospects A negotiable starting salary with regular 1-2-1's coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff Full support for professional qualifications Your experience: You'll have a solid grounding in commercial and corporate insurance with exposure to the main commercial insurance products including Property, Liability, Fleet, PI, D & O, Cyber and packaged solutions You'll be able to communicate clearly and effectively with stakeholders at all levels and should be used to using Word, Excel and wider broking platforms (Acturis in an ideal world) Comfortable in dealing with customer enquiries via phone, face to face and email
May 14, 2024
Full time
Commercial Account Executive Location: Cardiff Package: Negotiable + Benefits + Bonus + Car Allowance We're expanding our team at The County Group to ensure we continue providing an outstanding service to our clients. The team in Cardiff have been recording some excellent growth over the last few years and we need to make sure they are fully supported as we continue to grow. Our growth is fueled by our people, so we want to look after them and make sure they can do what they do best - look after clients, this role is key to ensuring the team can carry on pushing forwards to win and retain more clients in the region. Accordingly we'd be interested in talking to Account Handlers/execs who are comfortable in dealing with a broad range of small and medium sized clients with exposure to larger risks being beneficial but not essential On a day to day basis you'll be: Assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products Working closely with the account executives on larger cases Building strong relationships with clients and insurers to maximise retention levels Ensuring documentation and systems are accurate Working in a compliant and timely manner on all cases. Liaising with both internal and external stakeholders What's on offer: A fantastic team environment within a business that are growing at over 20% year on year and some excellent career prospects A negotiable starting salary with regular 1-2-1's coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff Full support for professional qualifications Your experience: You'll have a solid grounding in commercial and corporate insurance with exposure to the main commercial insurance products including Property, Liability, Fleet, PI, D & O, Cyber and packaged solutions You'll be able to communicate clearly and effectively with stakeholders at all levels and should be used to using Word, Excel and wider broking platforms (Acturis in an ideal world) Comfortable in dealing with customer enquiries via phone, face to face and email
Commercial Account Handler Seeking an Insurance Account Handler to join an exciting business in Gloucester. This is a great opportunity for someone with Commercial Insurance experience to join an expanding team. Working within a brilliant office environment and sociable team, offering excellent career progression opportunities and benefits. Salary: £27,000 - £30,000 per annum Working hours: Monday to Friday, 9 5 Benefits: 25 days holiday plus 8 bank holidays Pension scheme Excellent carer progression opportunities Friendly and supportive team Brilliant office environment Funding for qualifications including CII Healthcare Plan Dental, eye care and health benefits Death in service Christmas and summer parties Funded social events Dress down Life Assurance Competitive salary with level of experience Modern office Parking The Role: Communicating with clients and insurers Developing and maintaining working relationships with clients, providing expert product advice Securing renewal business with existing clients Ensuring the client is presented with the most suitable and cost-effective cover Renewals, Mid-term adjustments, Claims, Queries, Premium Finance Arrangements Providing excellent service to clients, assisting with their needs and requirements Promoting the use of in-house premium finance Ensuring accuracy, efficiency and professionalism Complying with FCA regulations Skills and Attributes: Previous experience as a Commercial Account Handler Experience within an insurance broker desirable Exceptional customer service Ability to build relationships with clients and insurers Knowledge of commercial insurance products I.T. literate Willingness to work towards Cert CII (or already have the qualification) If this role sounds of interest to you, apply today to (url removed) RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you have not heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful. COM1
May 13, 2024
Full time
Commercial Account Handler Seeking an Insurance Account Handler to join an exciting business in Gloucester. This is a great opportunity for someone with Commercial Insurance experience to join an expanding team. Working within a brilliant office environment and sociable team, offering excellent career progression opportunities and benefits. Salary: £27,000 - £30,000 per annum Working hours: Monday to Friday, 9 5 Benefits: 25 days holiday plus 8 bank holidays Pension scheme Excellent carer progression opportunities Friendly and supportive team Brilliant office environment Funding for qualifications including CII Healthcare Plan Dental, eye care and health benefits Death in service Christmas and summer parties Funded social events Dress down Life Assurance Competitive salary with level of experience Modern office Parking The Role: Communicating with clients and insurers Developing and maintaining working relationships with clients, providing expert product advice Securing renewal business with existing clients Ensuring the client is presented with the most suitable and cost-effective cover Renewals, Mid-term adjustments, Claims, Queries, Premium Finance Arrangements Providing excellent service to clients, assisting with their needs and requirements Promoting the use of in-house premium finance Ensuring accuracy, efficiency and professionalism Complying with FCA regulations Skills and Attributes: Previous experience as a Commercial Account Handler Experience within an insurance broker desirable Exceptional customer service Ability to build relationships with clients and insurers Knowledge of commercial insurance products I.T. literate Willingness to work towards Cert CII (or already have the qualification) If this role sounds of interest to you, apply today to (url removed) RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you have not heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful. COM1
Title: Commercial Account HandlerLocation: Ipswich, SuffolkSalary: Negotiable + Benefits Overview: WM Brokers (part of Brown & Brown Europe) are an established insurance broker and are currently looking for an experienced Account Handler to join their welcoming and professional team in Ipswich. The role of the Handler is an important sales and advisory position and your role will primarily involve offering and renewing contracts of insurance, either stand alone or as part of a portfolio, to clients within the small business division. As Handler you will manage an existing book of business but will also be expected to assist with new enquiries to expand the Company's client base and assist with achievement of the company's new business targets. As Account Handler you will need to deliver effective, quality advice and efficient customer service combined with a commitment to own professional development. Key will be an ability for you to work cooperatively and efficiently with all colleagues both within the Broking and Service areas to ensure effective achievement of overall objectives. The day to day: Deal with nominated new & existing business insurance enquiries in a proactive manner Administration of clients insurance requirements on a daily basis in relation to renewals, midterm adjustments and new business enquiries, obtaining quotations and accounting procedures Review the demands and needs of assigned customers and advise on the most appropriate insurances to meet their demands and needs. Produce high quality Broking submission reports and broke risks to the Insurance market demonstrating effective negotiation skills. Ensure high quality client documentation is produced and provide to clients. Liaise with insurers and other third parties regarding client's insurance needs building effective business relationships. Provide technical support to colleagues on request. Maintain effective working relationships with colleagues assisting in achievement of overall company objectives Adhere to FCA regulations and requirements. What's on offer: Comparable and comprehensive salary package & benefits Pension contribution scheme Your Experience: General insurance experience either broking or underwriting Ability to handle new business enquiries, renewals and mid term adjustments of insurance policies Good customer service and negotiation skills Effective planning, administration and organisational skills Ability to work calmly under pressure Excellent oral and written communication skills with the ability to professionally represent the Company Ability to build successful, mutually beneficial business relationships with all stakeholders, i.e. prospects / clients / insurers / colleagues.
May 13, 2024
Full time
Title: Commercial Account HandlerLocation: Ipswich, SuffolkSalary: Negotiable + Benefits Overview: WM Brokers (part of Brown & Brown Europe) are an established insurance broker and are currently looking for an experienced Account Handler to join their welcoming and professional team in Ipswich. The role of the Handler is an important sales and advisory position and your role will primarily involve offering and renewing contracts of insurance, either stand alone or as part of a portfolio, to clients within the small business division. As Handler you will manage an existing book of business but will also be expected to assist with new enquiries to expand the Company's client base and assist with achievement of the company's new business targets. As Account Handler you will need to deliver effective, quality advice and efficient customer service combined with a commitment to own professional development. Key will be an ability for you to work cooperatively and efficiently with all colleagues both within the Broking and Service areas to ensure effective achievement of overall objectives. The day to day: Deal with nominated new & existing business insurance enquiries in a proactive manner Administration of clients insurance requirements on a daily basis in relation to renewals, midterm adjustments and new business enquiries, obtaining quotations and accounting procedures Review the demands and needs of assigned customers and advise on the most appropriate insurances to meet their demands and needs. Produce high quality Broking submission reports and broke risks to the Insurance market demonstrating effective negotiation skills. Ensure high quality client documentation is produced and provide to clients. Liaise with insurers and other third parties regarding client's insurance needs building effective business relationships. Provide technical support to colleagues on request. Maintain effective working relationships with colleagues assisting in achievement of overall company objectives Adhere to FCA regulations and requirements. What's on offer: Comparable and comprehensive salary package & benefits Pension contribution scheme Your Experience: General insurance experience either broking or underwriting Ability to handle new business enquiries, renewals and mid term adjustments of insurance policies Good customer service and negotiation skills Effective planning, administration and organisational skills Ability to work calmly under pressure Excellent oral and written communication skills with the ability to professionally represent the Company Ability to build successful, mutually beneficial business relationships with all stakeholders, i.e. prospects / clients / insurers / colleagues.
Motor Trade Assistant Handler PIB Insurance are looking to recruit an Assistant Account Handler for their Motor Trade team based/Reporting into their Croydon Office The roles offers a variety of duties and responsibilities as follows:To treat our customers fairly providing a professional, friendly and efficient service to clients contributing to growth of the accounts working within Group Broking Procedures and to company service standardsTo assist Account Executives with the retention of existing customers by continual development of relationships and delivery of customer service standardsAssist Account Executives to contribute to growth and development of the company with allocation of clients by identifying uninsured areas to ensure adequate and relevant insurance covers and risk management / loss adjuster services are provided to meet the risks faced by client business To ensure clients have adequate and appropriate insurance covers By assisting generation of new customers wherever possible with commitment, support and development of the business strategy. Provision of professional advice and service to client Provision of quotations as directed Renewal procedures to be followed per Group Broking Procedures provided Group accounts procedures and queries to be complied with Post processing within timescales, Group Broking procedures and to company standards Computer records, accurate creation and maintenance ensuring completeness Intelligent labelling of system entries Preparation and issue of risk registers / pre-renewal agendas/submission/renewal reports for issue to client/insurers Documentation checking prior to account executive signing off prior to subsequent issue File maintenance - general housekeeping of all records Contribution to overall efficient running of PIB Open communication and liaison with all other departments within PIB Securing payment from clients within timescales Diary / Tasks - accurate use and maintenance Accurate use of task bar and diary systems to ensure workload is managed and any problems reported to commercial manager Constant communication on file progress between you and the relevant Executive Continual professional development (self driven) within all relevant aspects of the industry Continued growth and expansion of product knowledge and technical expertise working towards chartered insurance qualifications as required Identify, report and resolve:- Breaches / complaints / E&O and to Respond positively to QA Other duties as and when required Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
May 11, 2024
Full time
Motor Trade Assistant Handler PIB Insurance are looking to recruit an Assistant Account Handler for their Motor Trade team based/Reporting into their Croydon Office The roles offers a variety of duties and responsibilities as follows:To treat our customers fairly providing a professional, friendly and efficient service to clients contributing to growth of the accounts working within Group Broking Procedures and to company service standardsTo assist Account Executives with the retention of existing customers by continual development of relationships and delivery of customer service standardsAssist Account Executives to contribute to growth and development of the company with allocation of clients by identifying uninsured areas to ensure adequate and relevant insurance covers and risk management / loss adjuster services are provided to meet the risks faced by client business To ensure clients have adequate and appropriate insurance covers By assisting generation of new customers wherever possible with commitment, support and development of the business strategy. Provision of professional advice and service to client Provision of quotations as directed Renewal procedures to be followed per Group Broking Procedures provided Group accounts procedures and queries to be complied with Post processing within timescales, Group Broking procedures and to company standards Computer records, accurate creation and maintenance ensuring completeness Intelligent labelling of system entries Preparation and issue of risk registers / pre-renewal agendas/submission/renewal reports for issue to client/insurers Documentation checking prior to account executive signing off prior to subsequent issue File maintenance - general housekeeping of all records Contribution to overall efficient running of PIB Open communication and liaison with all other departments within PIB Securing payment from clients within timescales Diary / Tasks - accurate use and maintenance Accurate use of task bar and diary systems to ensure workload is managed and any problems reported to commercial manager Constant communication on file progress between you and the relevant Executive Continual professional development (self driven) within all relevant aspects of the industry Continued growth and expansion of product knowledge and technical expertise working towards chartered insurance qualifications as required Identify, report and resolve:- Breaches / complaints / E&O and to Respond positively to QA Other duties as and when required Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
ACCOUNT MANAGER £25 - £28K Major Players have teamed up with a Global Creative Network that transforms brands and businesses. This agency was launched this year and aims to be the sole melting pot of creativity for the network by the end of 2022! They are looking for an Account Manager to work on a range of accounts. You'll need a fantastic creative eye, a track record of delivering creative projects and a strong focus on commercial results. You will be working primarily on digital, integrated and brand campaigns. You must have ATL experience. The Role / Company Account management at this agency isn't just about maintaining good relationships with their clients and making sure their needs are met. It's about being the driving force on each project, putting care and craft into every detail, ensuring everything is delivered on time, on budget, and that everything in our power has been done to deliver the very best work for their clients. Account handlers at this agency have a passion for knowledge - they always ask 'why' and have a hunger to keep learning - about clients, their business and its challenges, competitors, the wider industry, emerging techniques and trends. They're constantly looking for ways to improve the status quo. This agency is based in Edinburgh with 1-2 days a week in the office. Key Responsibilities You will be responsible for the delivery, profitability and client satisfaction of assigned projects within the Account Management team. Report to and work with the Account Director, input and support other team members or work autonomously on smaller projects. Account admin and organisation. Skills & Experience Have a background in a creative, digital, or integrated agency or within a marketing team Experience in client relationship management Strong creative awareness Understanding of creative processes and associated techniques - ideally including digital platforms and user experience Have a focus on results and performance, and be able to apply those learnings to future projects Have strong attention to detail and awareness of budgetary constraints Commercially aware; monitoring profitability and maintaining accurate projections for assigned accounts Be solutions orientated, with strong problem-solving skills Be highly organised Be able to build strong working relationships both externally and internally Salary & Perks Competitive salary dependent on experience - £25,000 - £28,000 Flexible working policy with 1-2 days in office a week
Sep 24, 2022
Full time
ACCOUNT MANAGER £25 - £28K Major Players have teamed up with a Global Creative Network that transforms brands and businesses. This agency was launched this year and aims to be the sole melting pot of creativity for the network by the end of 2022! They are looking for an Account Manager to work on a range of accounts. You'll need a fantastic creative eye, a track record of delivering creative projects and a strong focus on commercial results. You will be working primarily on digital, integrated and brand campaigns. You must have ATL experience. The Role / Company Account management at this agency isn't just about maintaining good relationships with their clients and making sure their needs are met. It's about being the driving force on each project, putting care and craft into every detail, ensuring everything is delivered on time, on budget, and that everything in our power has been done to deliver the very best work for their clients. Account handlers at this agency have a passion for knowledge - they always ask 'why' and have a hunger to keep learning - about clients, their business and its challenges, competitors, the wider industry, emerging techniques and trends. They're constantly looking for ways to improve the status quo. This agency is based in Edinburgh with 1-2 days a week in the office. Key Responsibilities You will be responsible for the delivery, profitability and client satisfaction of assigned projects within the Account Management team. Report to and work with the Account Director, input and support other team members or work autonomously on smaller projects. Account admin and organisation. Skills & Experience Have a background in a creative, digital, or integrated agency or within a marketing team Experience in client relationship management Strong creative awareness Understanding of creative processes and associated techniques - ideally including digital platforms and user experience Have a focus on results and performance, and be able to apply those learnings to future projects Have strong attention to detail and awareness of budgetary constraints Commercially aware; monitoring profitability and maintaining accurate projections for assigned accounts Be solutions orientated, with strong problem-solving skills Be highly organised Be able to build strong working relationships both externally and internally Salary & Perks Competitive salary dependent on experience - £25,000 - £28,000 Flexible working policy with 1-2 days in office a week