Safran Landing Systems is the world leader in aircraft landing and braking systems and is at the forefront of contributing to safer, more sustainable aviation for current and future generations. We design, test, manufacture and assemble landing gear used on commercial aircraft including Airbus and Boeing, and UK military aircraft such as the Eurofighter Typhoon. Gloucester is home to the UK division and has been a leader of cutting edge landing gear technology for over 90 years. What will I be doing? As a key member of the HR department this role will manage the front end HR payroll process ensuring payroll meet deadlines so employees are paid accurately and on time, whilst remaining legally compliant. You will liaise with the Payroll Team in Finance to provide all required employee reward details, working closely with the Reward Manager. PAYROLL Check all fixed changes to the payroll input by the Compensation & Benefit Coordinators, including new starters, salary changes, leavers and benefit changes. Reporting all changes to the payroll, sign off the payroll each month from a HR perspective. Provide information to, and liaise with, payroll to ensure staff are paid correctly and on time. Provide HR Business Partners with payroll-based information if required to support employee queries or Employee Relations matters. Assist the Compensation & Benefit Coordinators where required with day to day queries and on the job coaching / training RECORD KEEPING, DATA & REPORTING Maintain & update all employee records in accordance with Safran and GDPR document retention schemes in a timely and accurate manner. Update HR systems to ensure accurate maintenance of HR systems and records. Prepare the monthly and quarterly dashboard reporting for Group. Prepare any reports on employee related data to meet the HR requirements of the C&B Manager or HR Director with the management and development of staff. Report on key HR data metrics, monitoring trends and working with managers to identify strategies for improvement. Liaise with managers to ensure statutory minimum holidays have been taken or are planned to be taken to ensure legal compliance by year end COMPENSATION & BENEFITS Support the wider HR team with more complex queries relating to compensation and benefits Work with the HRBP team to deliver salary reviews Support the Reward Manager with the annual benefits cycle and renewals Support Managers with the annual bonus campaign, ensuring all proposals are entered whilst the campaign is open. Prepare the profit share data for employees below Manager level. SECURITY VETTING Ensure compliance with the site security requirements, including DBS and international criminality checks. Provide guidance to the HR team and maintain the register to monitor DBS renewals. Hold the Export Control Coordinator role for HR, review functional processes and procedures which have/or are subject to Export control requirement. Ensure that team are aware and the processes are implemented. Attend meetings and audits as and when required. Additionally, this role will take ownership of the key HR elements of the site security requirements, Export Control and Borders and Immigration monitoring. What we will give you? 25 days holiday + UK Bank Holidays, plus the option to buy/sell annual leave Annual bonus & Share scheme options Pension scheme (up to 8% match) and life assurance (4x salary) Onsite parking, including EV chargers, subsidised restaurant, bicycle storage and shower/changing facilities Our Benefits Portal offers a number of schemes including: cycle to work, technology & retail savings, access to healthcare & wellbeing services, discounted gym memberships and more! Global and local career progression opportunities and training & development programmes STEM engagement with schools, colleges and universities and Charitable activities for all Social events throughout the year, and access to Dowty Sports and Social clubs Why us? Safran was ranked globally as the world's third best employer in its sector by Forbes magazine in 2021. Our employees are at the heart of our success and we work together towards Four People Fundamentals that underpin life at Safran: We believe in and promote diversity and inclusion as key values across our business We develop our colleagues skills and build opportunities so you can shape our future We create a trustworthy work place to support you, as you dare to act and innovate We encourage collaboration and mutual support for you and your colleague What do you need from me? Essential Previous experience of HR and payroll systems. Excellent communication skills to liaise with multiple internal stakeholders. Proven project management and time-keeping skills. Strong IT skills, including HRM systems and Microsoft Office Packages. Strong attention to detail. Excellent organisation skills and ability to manage priorities effectively. Able to work independently and use own initiative within specified guidelines or procedures. Confidential and trustworthy. Advanced Excel skills (formulas, pivot tables, charts, macros, & v look-up). Desirable Experience of operating in an international matrix organisation At least CIPD Level 5 (or equivalent experience) or working towards with a commitment to CPD, keeping up to date with current affairs, industry developments and related matters. Experience of being responsible for checking the HR elements of payroll. What's my next step? Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Landing Systems to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Landing Systems an inclusive place to work. 'Offers of employment will be subject to a relevant level of company security vetting, which may include a criminal record check'
May 18, 2024
Full time
Safran Landing Systems is the world leader in aircraft landing and braking systems and is at the forefront of contributing to safer, more sustainable aviation for current and future generations. We design, test, manufacture and assemble landing gear used on commercial aircraft including Airbus and Boeing, and UK military aircraft such as the Eurofighter Typhoon. Gloucester is home to the UK division and has been a leader of cutting edge landing gear technology for over 90 years. What will I be doing? As a key member of the HR department this role will manage the front end HR payroll process ensuring payroll meet deadlines so employees are paid accurately and on time, whilst remaining legally compliant. You will liaise with the Payroll Team in Finance to provide all required employee reward details, working closely with the Reward Manager. PAYROLL Check all fixed changes to the payroll input by the Compensation & Benefit Coordinators, including new starters, salary changes, leavers and benefit changes. Reporting all changes to the payroll, sign off the payroll each month from a HR perspective. Provide information to, and liaise with, payroll to ensure staff are paid correctly and on time. Provide HR Business Partners with payroll-based information if required to support employee queries or Employee Relations matters. Assist the Compensation & Benefit Coordinators where required with day to day queries and on the job coaching / training RECORD KEEPING, DATA & REPORTING Maintain & update all employee records in accordance with Safran and GDPR document retention schemes in a timely and accurate manner. Update HR systems to ensure accurate maintenance of HR systems and records. Prepare the monthly and quarterly dashboard reporting for Group. Prepare any reports on employee related data to meet the HR requirements of the C&B Manager or HR Director with the management and development of staff. Report on key HR data metrics, monitoring trends and working with managers to identify strategies for improvement. Liaise with managers to ensure statutory minimum holidays have been taken or are planned to be taken to ensure legal compliance by year end COMPENSATION & BENEFITS Support the wider HR team with more complex queries relating to compensation and benefits Work with the HRBP team to deliver salary reviews Support the Reward Manager with the annual benefits cycle and renewals Support Managers with the annual bonus campaign, ensuring all proposals are entered whilst the campaign is open. Prepare the profit share data for employees below Manager level. SECURITY VETTING Ensure compliance with the site security requirements, including DBS and international criminality checks. Provide guidance to the HR team and maintain the register to monitor DBS renewals. Hold the Export Control Coordinator role for HR, review functional processes and procedures which have/or are subject to Export control requirement. Ensure that team are aware and the processes are implemented. Attend meetings and audits as and when required. Additionally, this role will take ownership of the key HR elements of the site security requirements, Export Control and Borders and Immigration monitoring. What we will give you? 25 days holiday + UK Bank Holidays, plus the option to buy/sell annual leave Annual bonus & Share scheme options Pension scheme (up to 8% match) and life assurance (4x salary) Onsite parking, including EV chargers, subsidised restaurant, bicycle storage and shower/changing facilities Our Benefits Portal offers a number of schemes including: cycle to work, technology & retail savings, access to healthcare & wellbeing services, discounted gym memberships and more! Global and local career progression opportunities and training & development programmes STEM engagement with schools, colleges and universities and Charitable activities for all Social events throughout the year, and access to Dowty Sports and Social clubs Why us? Safran was ranked globally as the world's third best employer in its sector by Forbes magazine in 2021. Our employees are at the heart of our success and we work together towards Four People Fundamentals that underpin life at Safran: We believe in and promote diversity and inclusion as key values across our business We develop our colleagues skills and build opportunities so you can shape our future We create a trustworthy work place to support you, as you dare to act and innovate We encourage collaboration and mutual support for you and your colleague What do you need from me? Essential Previous experience of HR and payroll systems. Excellent communication skills to liaise with multiple internal stakeholders. Proven project management and time-keeping skills. Strong IT skills, including HRM systems and Microsoft Office Packages. Strong attention to detail. Excellent organisation skills and ability to manage priorities effectively. Able to work independently and use own initiative within specified guidelines or procedures. Confidential and trustworthy. Advanced Excel skills (formulas, pivot tables, charts, macros, & v look-up). Desirable Experience of operating in an international matrix organisation At least CIPD Level 5 (or equivalent experience) or working towards with a commitment to CPD, keeping up to date with current affairs, industry developments and related matters. Experience of being responsible for checking the HR elements of payroll. What's my next step? Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Landing Systems to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Landing Systems an inclusive place to work. 'Offers of employment will be subject to a relevant level of company security vetting, which may include a criminal record check'
We're seeking a Sales Coordinator to support the Sales team within the FMCG industry, based in London. The successful candidate will thrive in a fast-paced environment, providing essential support and coordination to a busy sales team. Client Details Our client is a leading player in the FMCG industry, boasting a global reach. With a team of over a thousand dedicated employees, they are renowned for delivering high-quality consumer products across various markets. Their London base serves as a strategic hub for their European operations. Description Support the entire sales team in daily administrative tasks Coordinate sales team by managing schedules, filing important documents and communicating relevant information Respond to complaints from customers and provide after-sales support when requested Store and sort financial and non-financial data in electronic form Coordinate the sales team's activities to boost performance Assist in the preparation and organising of promotional material or events Ensure the adequacy of sales-related equipment or material Monitor the team's progress, identify shortcomings and propose improvements Profile A successful Sales Coordinator should have: Minimum 1 year experience in a Sales development role or account role Proven experience in sales Experience in the cosmetics, hospitality or B2B sales Excellent knowledge of MS Office Preferred working knowledge of Salesforce Excellent verbal and written communication skills Job Offer An annual salary range of £28,000 - £30,000, plus benefits and perks Daily stocked "BRAVO BAR" snacks and drinks Twenty free personal care products per year Birthday Leave A dynamic work environment in the heart of London We look forward to welcoming a new Sales Coordinator to our team. Don't miss this unique opportunity to build your career in the FMCG industry.
May 17, 2024
Full time
We're seeking a Sales Coordinator to support the Sales team within the FMCG industry, based in London. The successful candidate will thrive in a fast-paced environment, providing essential support and coordination to a busy sales team. Client Details Our client is a leading player in the FMCG industry, boasting a global reach. With a team of over a thousand dedicated employees, they are renowned for delivering high-quality consumer products across various markets. Their London base serves as a strategic hub for their European operations. Description Support the entire sales team in daily administrative tasks Coordinate sales team by managing schedules, filing important documents and communicating relevant information Respond to complaints from customers and provide after-sales support when requested Store and sort financial and non-financial data in electronic form Coordinate the sales team's activities to boost performance Assist in the preparation and organising of promotional material or events Ensure the adequacy of sales-related equipment or material Monitor the team's progress, identify shortcomings and propose improvements Profile A successful Sales Coordinator should have: Minimum 1 year experience in a Sales development role or account role Proven experience in sales Experience in the cosmetics, hospitality or B2B sales Excellent knowledge of MS Office Preferred working knowledge of Salesforce Excellent verbal and written communication skills Job Offer An annual salary range of £28,000 - £30,000, plus benefits and perks Daily stocked "BRAVO BAR" snacks and drinks Twenty free personal care products per year Birthday Leave A dynamic work environment in the heart of London We look forward to welcoming a new Sales Coordinator to our team. Don't miss this unique opportunity to build your career in the FMCG industry.
Siamo Recruitment a division of Siamo Group
Cirencester, Gloucestershire
Siamo are working in partnership with a thriving IT Company, a leader within Cloud, Network and Digital managed service provides who continue to demonstrate valued success and therefore open a new opportunity for a Procurement Manager to join their growing team. Our client looks to continuously innovate and challenge how best to use technology as an enabler to drive real business change, with this, our client seeks a strategic thinker passionate about elevating compliance and process excellence in Procurement & Business operations. You, the Procurement Manager will manage a small team of administrators to support and drive effective procurement savings, managing, and maintaining supplier accounts and an excellent business service focus. By seizing this opportunity, you will transform procurement ensuring crucial collaboration with internal teams to support international and national client portfolios, certifying the service to be compliant and stakeholder friendly as well as taking ownership of business operations. This role will play a pivotal part in the company s growth and overall success, offering varied responsibilities, providing the perfect path for growth accompanied with a positive environment with all of the company working to one goal. What benefits support our client? £35,000 - £40,000 + Bonuses Hybrid Work Schedule Annual company wide bonus scheme Health insurance Life insurance Electric vehicle scheme Regular company events Free onsite parking Free lunch, tea, coffee and fruit supplied daily 25 days annual leave allowance This Procurement Manager position will hold he following responsibilities: Commandeering relationships of new and existing suppliers providing quotes regarding technological solutions Procurement of technological solutions with an annual revenue of 10m+. Ownership for Business Operations with National and International Portfolios Leading and managing a team of Business Operation Coordinators to ensure internal procedures are followed. Working closely with dispatch, and internal teams regarding lead times, kit deliveries, and courier requirements Supplying accurate information to accounts departments to ensure precise customer and supplier invoicing. Securing effective savings set by the business while maintain quality relationships with a preferred supplier list. Optimising Processes and systems for the efficiency of the department and those affected by this. Working on in-house systems (such as Netsuite) regarding ERP requirements. The ideal candidate for this Procurement Manager vacancy will hold the below: Previous experience in a procurement role essential Managing large value procurements costs Previous exposure working within an IT industry is advantageous Experience working with business systems such as Netsuite or similar being advantageous. Proven experience leading and managing a team to hit business targets. Confident ability to communicate with internal and external stakeholders. Strong Microsoft Office exposure Full UK Driving License
May 17, 2024
Full time
Siamo are working in partnership with a thriving IT Company, a leader within Cloud, Network and Digital managed service provides who continue to demonstrate valued success and therefore open a new opportunity for a Procurement Manager to join their growing team. Our client looks to continuously innovate and challenge how best to use technology as an enabler to drive real business change, with this, our client seeks a strategic thinker passionate about elevating compliance and process excellence in Procurement & Business operations. You, the Procurement Manager will manage a small team of administrators to support and drive effective procurement savings, managing, and maintaining supplier accounts and an excellent business service focus. By seizing this opportunity, you will transform procurement ensuring crucial collaboration with internal teams to support international and national client portfolios, certifying the service to be compliant and stakeholder friendly as well as taking ownership of business operations. This role will play a pivotal part in the company s growth and overall success, offering varied responsibilities, providing the perfect path for growth accompanied with a positive environment with all of the company working to one goal. What benefits support our client? £35,000 - £40,000 + Bonuses Hybrid Work Schedule Annual company wide bonus scheme Health insurance Life insurance Electric vehicle scheme Regular company events Free onsite parking Free lunch, tea, coffee and fruit supplied daily 25 days annual leave allowance This Procurement Manager position will hold he following responsibilities: Commandeering relationships of new and existing suppliers providing quotes regarding technological solutions Procurement of technological solutions with an annual revenue of 10m+. Ownership for Business Operations with National and International Portfolios Leading and managing a team of Business Operation Coordinators to ensure internal procedures are followed. Working closely with dispatch, and internal teams regarding lead times, kit deliveries, and courier requirements Supplying accurate information to accounts departments to ensure precise customer and supplier invoicing. Securing effective savings set by the business while maintain quality relationships with a preferred supplier list. Optimising Processes and systems for the efficiency of the department and those affected by this. Working on in-house systems (such as Netsuite) regarding ERP requirements. The ideal candidate for this Procurement Manager vacancy will hold the below: Previous experience in a procurement role essential Managing large value procurements costs Previous exposure working within an IT industry is advantageous Experience working with business systems such as Netsuite or similar being advantageous. Proven experience leading and managing a team to hit business targets. Confident ability to communicate with internal and external stakeholders. Strong Microsoft Office exposure Full UK Driving License
Events Coordinator - one year contract - paying £13.74 -£16.48 per hour plus holiday pay A wonderful opportunity to join the Women s Pathways performance team in a newly created position on a one-year temporary contract. 35 hours per week Monday to Friday, 3 days based in the offices in Loughborough (2 days can be remote working) Supporting two highly experience Operations and Talent Management professionals you will have significant responsibility organising team activities, matches and tours in the UK and abroad. The successful candidates will need to demonstrate some strong event or operations management experience. Someone who is proactive and self sufficient as well as being able to work collaboratively within a team. Strong communications skills to communicate well with Sporting boards, as well as the sport teams and various stakeholders, both written and verbal. Some UK travel may be required, and occasional weekend work. Driving Licence is need, as well as the ability to drive various vehicles, which may at times be necessary. A DBS check will be needed. A hugely exciting opportunity to be part of this highly passionate team. Reporting into the Head of England Women s Operations and National Talent Manager, your role is varied and includes: Assisting in delivering operational and administrative excellence across three key performance pathway teams Working with appointed Team Manager s within the lead up to matches/ tours. Delivering the operational functions across the teams Administrating the budgets relating to the Pathways Working with multiple Sporting Boards to plan and deliver matches home and abroad Working with multiple internal and external stakeholders to deliver the programmes Ensure the implementation of the safeguarding and welfare policies for all Performance Pathway activity Ensure the administrative requirements of hosting training camps are adhered to Working as part of the wider Operations Team to ensure the delivery of domestic and international matches/tours Overseeing the management of playing and training wear for players and staff across the Performance Pathways Possibly requiring travel for site visits and pending team activities Delivering operational and administrative functions across sporting networks, Regional Academies, Scouting Groups and School Games and any other initiatives as required e.g. academy festivals, whole game summit Liaising with internal and external stakeholders to ensure the effective participation and communication of activity across the Performance Pathways. Providing day to day administrative support to the EW Head of Performance Pathways and National Talent Manager Supporting with contracting arrangements with the People Team for consultant roles required across programme A super opportunity work to join a friendly and supportive team with an immediate start available! IDA Recruitment Ltd specialises in office support recruitment across London. We work with sectors from Creative start ups, Third Sector organisations to companies within Professional Services. We have a great deal of experience of the London Market and throughout our careers have nurtured long term respectful relationships with candidates, enabling them to reach their potential. Due to high volumes we are unable to respond to every application. We expect to contact successful candidates within 5 working days
May 17, 2024
Full time
Events Coordinator - one year contract - paying £13.74 -£16.48 per hour plus holiday pay A wonderful opportunity to join the Women s Pathways performance team in a newly created position on a one-year temporary contract. 35 hours per week Monday to Friday, 3 days based in the offices in Loughborough (2 days can be remote working) Supporting two highly experience Operations and Talent Management professionals you will have significant responsibility organising team activities, matches and tours in the UK and abroad. The successful candidates will need to demonstrate some strong event or operations management experience. Someone who is proactive and self sufficient as well as being able to work collaboratively within a team. Strong communications skills to communicate well with Sporting boards, as well as the sport teams and various stakeholders, both written and verbal. Some UK travel may be required, and occasional weekend work. Driving Licence is need, as well as the ability to drive various vehicles, which may at times be necessary. A DBS check will be needed. A hugely exciting opportunity to be part of this highly passionate team. Reporting into the Head of England Women s Operations and National Talent Manager, your role is varied and includes: Assisting in delivering operational and administrative excellence across three key performance pathway teams Working with appointed Team Manager s within the lead up to matches/ tours. Delivering the operational functions across the teams Administrating the budgets relating to the Pathways Working with multiple Sporting Boards to plan and deliver matches home and abroad Working with multiple internal and external stakeholders to deliver the programmes Ensure the implementation of the safeguarding and welfare policies for all Performance Pathway activity Ensure the administrative requirements of hosting training camps are adhered to Working as part of the wider Operations Team to ensure the delivery of domestic and international matches/tours Overseeing the management of playing and training wear for players and staff across the Performance Pathways Possibly requiring travel for site visits and pending team activities Delivering operational and administrative functions across sporting networks, Regional Academies, Scouting Groups and School Games and any other initiatives as required e.g. academy festivals, whole game summit Liaising with internal and external stakeholders to ensure the effective participation and communication of activity across the Performance Pathways. Providing day to day administrative support to the EW Head of Performance Pathways and National Talent Manager Supporting with contracting arrangements with the People Team for consultant roles required across programme A super opportunity work to join a friendly and supportive team with an immediate start available! IDA Recruitment Ltd specialises in office support recruitment across London. We work with sectors from Creative start ups, Third Sector organisations to companies within Professional Services. We have a great deal of experience of the London Market and throughout our careers have nurtured long term respectful relationships with candidates, enabling them to reach their potential. Due to high volumes we are unable to respond to every application. We expect to contact successful candidates within 5 working days
Team Assistant - £25,000 - £28,000 35 hours per week, 26 days holiday, hybrid working, class pass - access to gyms, fitness studios, salons and spas A wonderful opportunity for an experienced administrator/team assistant/coordinator to join this inspirational charity in a newly formed role. This organisation provides programmes for underrepresented beneficiaries, supporting young people, enriching society and helping communities. They are looking for additional administrative support to help coordinate activity across all operations of the business. A mix of remote and office-based working is offered (3 days needing to be in the offices based near Lewisham) The successful candidate will need to demonstrate administrative experience, including dealing with correspondence and preparing meeting papers, working within an office environment. A good working knowledge of MS Office is needed as well as experience using databases and online platforms. They are looking for a self-starter who enjoys responsibility, an excellent communicator and someone who excels in organising and can manage projects and activities across differing business areas. Reporting into and in collaboration with the EA to the CEO and the Strategic Director, this position offers much variety and responsibilities including: Acting as the primary point of contact for all inquiries and correspondence related to organisational operations and to the Heads of Department Providing administrative support to the Programme and Income Generation teams as needed Supporting internal and external meetings, including compiling meeting agendas and providing relevant information and necessary documents. Forward planning on key dates, ensuring papers are produced and circulated in good time, attending meetings and minuting, circulating and following up on agreed actions Supporting the delivery of staff events and or training Providing refreshments and IT support for meetings involving external attendee Liaising with the EA and business areas to manage the production of papers for the Board and other Trustee and committee meetings Drafting letters, presentations, internal communications, and other written documents Maintaining and developing good relations with external stakeholders such as Corporate Partners, participants and education institutions Ensuring all stakeholder information and communication is treated with appropriate levels of confidentiality, complying with Data Protection and Fundraising Regulator guidance Regularly reporting on all activity on internal CRM systems for impact tracking, Donorfy and Salesforce Supporting with the management of the SharePoint system, ensuring strict filing systems are implemented Attending internal and external training courses IDA Recruitment Ltd specialises in office support recruitment across London. We work with sectors from Creative start ups, Third Sector organisations to companies within Professional Services. We have a great deal of experience of the London Market and throughout our careers have nurtured long term respectful relationships with candidates, enabling them to reach their potential. Due to high volumes we are unable to respond to every application. We expect to contact successful candidates within 5 working days.
May 17, 2024
Full time
Team Assistant - £25,000 - £28,000 35 hours per week, 26 days holiday, hybrid working, class pass - access to gyms, fitness studios, salons and spas A wonderful opportunity for an experienced administrator/team assistant/coordinator to join this inspirational charity in a newly formed role. This organisation provides programmes for underrepresented beneficiaries, supporting young people, enriching society and helping communities. They are looking for additional administrative support to help coordinate activity across all operations of the business. A mix of remote and office-based working is offered (3 days needing to be in the offices based near Lewisham) The successful candidate will need to demonstrate administrative experience, including dealing with correspondence and preparing meeting papers, working within an office environment. A good working knowledge of MS Office is needed as well as experience using databases and online platforms. They are looking for a self-starter who enjoys responsibility, an excellent communicator and someone who excels in organising and can manage projects and activities across differing business areas. Reporting into and in collaboration with the EA to the CEO and the Strategic Director, this position offers much variety and responsibilities including: Acting as the primary point of contact for all inquiries and correspondence related to organisational operations and to the Heads of Department Providing administrative support to the Programme and Income Generation teams as needed Supporting internal and external meetings, including compiling meeting agendas and providing relevant information and necessary documents. Forward planning on key dates, ensuring papers are produced and circulated in good time, attending meetings and minuting, circulating and following up on agreed actions Supporting the delivery of staff events and or training Providing refreshments and IT support for meetings involving external attendee Liaising with the EA and business areas to manage the production of papers for the Board and other Trustee and committee meetings Drafting letters, presentations, internal communications, and other written documents Maintaining and developing good relations with external stakeholders such as Corporate Partners, participants and education institutions Ensuring all stakeholder information and communication is treated with appropriate levels of confidentiality, complying with Data Protection and Fundraising Regulator guidance Regularly reporting on all activity on internal CRM systems for impact tracking, Donorfy and Salesforce Supporting with the management of the SharePoint system, ensuring strict filing systems are implemented Attending internal and external training courses IDA Recruitment Ltd specialises in office support recruitment across London. We work with sectors from Creative start ups, Third Sector organisations to companies within Professional Services. We have a great deal of experience of the London Market and throughout our careers have nurtured long term respectful relationships with candidates, enabling them to reach their potential. Due to high volumes we are unable to respond to every application. We expect to contact successful candidates within 5 working days.
Client Services Training Administrator Hybrid Location: London, E1 8QS Salary : Competitive, DOE + Benefits! Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. You are a strong Administrator who loves working in a client focused environment and who is looking for a varied, busy role. Ideally, you have experience of working within an administrative function in a professional Training organisation / Learning & Development department although that is not essential as long as you have administration and customer service skills. For more than 25 years, Bond Solon has supported clients with skills and knowledge to comply with the law and to achieve their purpose. We re proud to be part of Wilmington PLC s training and education division, so if you re looking for variety, innovation and purpose, you ll find them all and more here. Join our fantastic team of Training Administrators (internally known as Client Services Coordinators) and play a pivotal role in managing and enhancing the quality of the customer services provided in relation to our training events. In this role, you'll have the chance to flex your administrative muscles and be the backbone of Bond Solon's commitment to delivering top-notch service to our clients. You'll be the vital link between clients, trainers, and our internal teams, ensuring smooth coordination and seamless communication. Expect to dive headfirst into tasks like; Determining the specifics of in-house training with clients. Ensuring trainers have all the necessary materials and venue details. Liaising with our venue teams to manage delegate numbers and room requirements. Got a knack for solving tech issues? You'll also troubleshoot any virtual platform issues that pop up and keep our online training events running smoothly. Part of your role will involve liaising with accreditation bodies overseeing our company s qualifications, adding an extra layer of integrity to our operations. You'll also be in charge of ordering course materials and making sure they're delivered on time, dealing with queries from clients and internal teams, and handling feedback forms. And don't worry, we're a team that's got each other's backs. You'll have the opportunity to provide cover for other staff members when necessary, contributing to our strong collaboration ethos. If you're looking for a role that blends administration, client service, and problem-solving, this is the opportunity you've been waiting for. Join us and help shape the future of Bond Solon's training events. In order to be successful in this role you must have: Experience in a similar administrative role Proficiency in ALL Microsoft office applications Experience of creating events using virtual meeting platforms, e.g Teams/Zoom Advanced English written and verbal communication skills Exceptional customer service skills and experience A natural high level of accuracy and outstanding attention to detail To be a natural team player It would be great if you had: Experience using a CRM Before you go Find what you re looking for! Our people sought out empowerment and opportunity. And they found both here. You ll find what you re looking for too. Our values help us achieve our goals whether they re personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you?
May 17, 2024
Full time
Client Services Training Administrator Hybrid Location: London, E1 8QS Salary : Competitive, DOE + Benefits! Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. You are a strong Administrator who loves working in a client focused environment and who is looking for a varied, busy role. Ideally, you have experience of working within an administrative function in a professional Training organisation / Learning & Development department although that is not essential as long as you have administration and customer service skills. For more than 25 years, Bond Solon has supported clients with skills and knowledge to comply with the law and to achieve their purpose. We re proud to be part of Wilmington PLC s training and education division, so if you re looking for variety, innovation and purpose, you ll find them all and more here. Join our fantastic team of Training Administrators (internally known as Client Services Coordinators) and play a pivotal role in managing and enhancing the quality of the customer services provided in relation to our training events. In this role, you'll have the chance to flex your administrative muscles and be the backbone of Bond Solon's commitment to delivering top-notch service to our clients. You'll be the vital link between clients, trainers, and our internal teams, ensuring smooth coordination and seamless communication. Expect to dive headfirst into tasks like; Determining the specifics of in-house training with clients. Ensuring trainers have all the necessary materials and venue details. Liaising with our venue teams to manage delegate numbers and room requirements. Got a knack for solving tech issues? You'll also troubleshoot any virtual platform issues that pop up and keep our online training events running smoothly. Part of your role will involve liaising with accreditation bodies overseeing our company s qualifications, adding an extra layer of integrity to our operations. You'll also be in charge of ordering course materials and making sure they're delivered on time, dealing with queries from clients and internal teams, and handling feedback forms. And don't worry, we're a team that's got each other's backs. You'll have the opportunity to provide cover for other staff members when necessary, contributing to our strong collaboration ethos. If you're looking for a role that blends administration, client service, and problem-solving, this is the opportunity you've been waiting for. Join us and help shape the future of Bond Solon's training events. In order to be successful in this role you must have: Experience in a similar administrative role Proficiency in ALL Microsoft office applications Experience of creating events using virtual meeting platforms, e.g Teams/Zoom Advanced English written and verbal communication skills Exceptional customer service skills and experience A natural high level of accuracy and outstanding attention to detail To be a natural team player It would be great if you had: Experience using a CRM Before you go Find what you re looking for! Our people sought out empowerment and opportunity. And they found both here. You ll find what you re looking for too. Our values help us achieve our goals whether they re personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you?
Do you have previous administration experience? Are you looking for an opportunity in which you can develop and make your own? Are you keen to find an opportunity within a fun, professional but family feel environment? Do you live within a commutable distance to Ware? Think Specialist Recruitment are pleased to be recruiting for a Financial Services Practice based within the Ware area. This growing branch have an exciting opportunity for the right candidate to join their team as Office Coordinator, this person will be responsible for the administration across the branch. Salary - 28,000 - 30,000 Monday - Friday - Office Based Some of the duties will include: Support the day-to-day business operations Implement, operate, and maintain effective systems, processes, and procedures Manage diaries and client appointments Monitor business reports Liaise with clients and third parties Ensure office stationery/equipment is of sufficient quality, quantity and up to date Make travel bookings and travel arrangements as required Maintain accurate and up-to-date client information Liaise with Head Office and admin centres as required Assist the company in the creation and maintenance of the annual marketing plan Support the Partner with client events Maintain and update client and prospect information The suitable candidate: Previous administration experience Strong organisational skills High level of attention to detail Team player Strong communication skills on all levels Happy to commute to Ware Ability to work on own initiative Proactive approach to work Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
May 16, 2024
Full time
Do you have previous administration experience? Are you looking for an opportunity in which you can develop and make your own? Are you keen to find an opportunity within a fun, professional but family feel environment? Do you live within a commutable distance to Ware? Think Specialist Recruitment are pleased to be recruiting for a Financial Services Practice based within the Ware area. This growing branch have an exciting opportunity for the right candidate to join their team as Office Coordinator, this person will be responsible for the administration across the branch. Salary - 28,000 - 30,000 Monday - Friday - Office Based Some of the duties will include: Support the day-to-day business operations Implement, operate, and maintain effective systems, processes, and procedures Manage diaries and client appointments Monitor business reports Liaise with clients and third parties Ensure office stationery/equipment is of sufficient quality, quantity and up to date Make travel bookings and travel arrangements as required Maintain accurate and up-to-date client information Liaise with Head Office and admin centres as required Assist the company in the creation and maintenance of the annual marketing plan Support the Partner with client events Maintain and update client and prospect information The suitable candidate: Previous administration experience Strong organisational skills High level of attention to detail Team player Strong communication skills on all levels Happy to commute to Ware Ability to work on own initiative Proactive approach to work Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Job title Receptionist Site Name and Location 70 Mark Lane, London, EC3R 7NQ Working Hours 9:00-18:00 Monday-Friday Salary £30,000-£31,000 depending on experience Purpose of the Role The main purpose of the role is to maintain a presence on the front reception desk offering assistance to all personnel visiting and utilising the building from daily visitors to permanent tenants. Sustain a professional outlook to delivering an exceptional service and creating a lasting impression to all. Key Responsibilities Ensure the highest standards in presentation at the property or properties are maintained at all times. Reception area is kept clean, tidy and welcoming and to five star audit standards. Personal appearance is to be of a very high standard at all times. A courteous, professional, helpful nature must be displayed at all times. If a uniform is supplied it must be kept in an acceptable and clean condition at all times. To carry out duties in accordance with instructions by your Reception Services Line Manager, Building Manager/Supervisor/RFM. To comply at all times with the concierge processes and procedures and standards of work assigned to the property or properties. Establish a professional working relationship with all of the staff, tenants and contractors of the property or properties and be the first point of contact for the building. Meet and greet all visitors reporting to the reception desk and maintain an accurate log of all visitors' records via building visitor management system, Where possible each occupying tenant should be contacted prior to allowing a visitor beyond reception, to obtain their authority. To promptly assist and direct all visitors to the site in getting to their required location/contact within the building. To answer the telephone and on-site intercom system for all tenant queries in a professional manner. To maintain and keep up to date accurate reception operations manual of reception processes and procedures both site/tenant specific and department. To maintain a physical presence at the reception desk it is not to be left unmanned at any time during building opening hours. To deal with all queries on site efficiently and professionally and as appropriate direct queries to third parties for action, ensuring the person raising the query is informed of the action taken, the expected outcome and the timeframe involved. To sign in deliveries for the tenants. To document the delivery on the required paperwork and to obtain a signature from the tenants (upon providing evidence of ID) when they collect the goods To acquire working knowledge of the property / properties systems and procedures to enable you to take control of the property during team members absences. To carefully complete all log reports that may be required by the employer or the building manager. To assist the front of house coordinator with planning, organising, and booking of site events and pop-ups. The employee is not to undertake any task that may be a risk to their health and safety unless suitably trained. To assist other employed staff, building occupiers and visitors in the event of an emergency. To comply with and ensure that the landlord obligation for health and safety and fire precautions are always met. To ensure that contractors arriving on site adhere fully, to requirements for contractor management and site H&S in line with the company and site procedures. To be aware of and abide by all rules, terms and conditions of the company at all times Skills, Knowledge and Experience Essential Excellent verbal and written communication. General Education to GCSE standard or equivalent standard. Reliable, helpful and well presented. Team player with strong customer service skills, able to provide a helpful and polite service. Pleasant telephone manner and efficiency in relaying messages and taking instructions. Excellent communication skills. Ability to deal with confidential information. Good organisational and time management skills. Careful and conscientious with an aptitude for attention to detail. Willingness and ability to learn on the job, keen to undertake training and career development. Solid Corporate Customer Service Experience. A bubbly, positive attitude, and a visible passion for customer services. Desirable Knowledgeable on Savills systems. Experience or interest in event planning Working hours: 9:00-18:00 Monday-Friday Salary: £30,000-£31,000 depending on experience Please see our Benefits Booklet for more information.
May 16, 2024
Full time
Job title Receptionist Site Name and Location 70 Mark Lane, London, EC3R 7NQ Working Hours 9:00-18:00 Monday-Friday Salary £30,000-£31,000 depending on experience Purpose of the Role The main purpose of the role is to maintain a presence on the front reception desk offering assistance to all personnel visiting and utilising the building from daily visitors to permanent tenants. Sustain a professional outlook to delivering an exceptional service and creating a lasting impression to all. Key Responsibilities Ensure the highest standards in presentation at the property or properties are maintained at all times. Reception area is kept clean, tidy and welcoming and to five star audit standards. Personal appearance is to be of a very high standard at all times. A courteous, professional, helpful nature must be displayed at all times. If a uniform is supplied it must be kept in an acceptable and clean condition at all times. To carry out duties in accordance with instructions by your Reception Services Line Manager, Building Manager/Supervisor/RFM. To comply at all times with the concierge processes and procedures and standards of work assigned to the property or properties. Establish a professional working relationship with all of the staff, tenants and contractors of the property or properties and be the first point of contact for the building. Meet and greet all visitors reporting to the reception desk and maintain an accurate log of all visitors' records via building visitor management system, Where possible each occupying tenant should be contacted prior to allowing a visitor beyond reception, to obtain their authority. To promptly assist and direct all visitors to the site in getting to their required location/contact within the building. To answer the telephone and on-site intercom system for all tenant queries in a professional manner. To maintain and keep up to date accurate reception operations manual of reception processes and procedures both site/tenant specific and department. To maintain a physical presence at the reception desk it is not to be left unmanned at any time during building opening hours. To deal with all queries on site efficiently and professionally and as appropriate direct queries to third parties for action, ensuring the person raising the query is informed of the action taken, the expected outcome and the timeframe involved. To sign in deliveries for the tenants. To document the delivery on the required paperwork and to obtain a signature from the tenants (upon providing evidence of ID) when they collect the goods To acquire working knowledge of the property / properties systems and procedures to enable you to take control of the property during team members absences. To carefully complete all log reports that may be required by the employer or the building manager. To assist the front of house coordinator with planning, organising, and booking of site events and pop-ups. The employee is not to undertake any task that may be a risk to their health and safety unless suitably trained. To assist other employed staff, building occupiers and visitors in the event of an emergency. To comply with and ensure that the landlord obligation for health and safety and fire precautions are always met. To ensure that contractors arriving on site adhere fully, to requirements for contractor management and site H&S in line with the company and site procedures. To be aware of and abide by all rules, terms and conditions of the company at all times Skills, Knowledge and Experience Essential Excellent verbal and written communication. General Education to GCSE standard or equivalent standard. Reliable, helpful and well presented. Team player with strong customer service skills, able to provide a helpful and polite service. Pleasant telephone manner and efficiency in relaying messages and taking instructions. Excellent communication skills. Ability to deal with confidential information. Good organisational and time management skills. Careful and conscientious with an aptitude for attention to detail. Willingness and ability to learn on the job, keen to undertake training and career development. Solid Corporate Customer Service Experience. A bubbly, positive attitude, and a visible passion for customer services. Desirable Knowledgeable on Savills systems. Experience or interest in event planning Working hours: 9:00-18:00 Monday-Friday Salary: £30,000-£31,000 depending on experience Please see our Benefits Booklet for more information.
Purpose of the Role The Technical Services team is responsible for the delivery of a safe and well-maintained shopping Centre, by ensuring that the building, equipment, machinery, and aesthetics are fully maintained and operational through the use of planned, reactive, and cost-effective engineering and maintenance. The department will ensure all records and reports relating to the shopping Centre are kept up-to-date and analysed to identify opportunities for service improvements. A key component to the department is to enhance the brand and overall profitability of the asset by achieving performance targets and other business plan objectives.? Key Responsibilities Collate and check all routine invoices and approve within agreed limits Issue purchase orders for non-routine expenditure.? In collaboration with the Business Support Manager ensure effective management of the service charge budget for the current year and planning/forecast for future years including the FMR Check void units on a regular basis having regard for state of repair and Health, Safety and Fire statutory compliance Host external visits as required Provide direct support to the General Manager as part of the senior leadership team, including participation in the Duty Management rota, including weekends and Bank Holidays Engineering and Maintenance Manage the maintenance and repair of the building and services, fabric, plant machinery, equipment and peripheral areas of the scheme.? Manage the mechanical, electrical and fabric contractors for the shopping centre, ensuring high standards are met through regular reviews, audits and setting clear objectives. Make recommendations to ensure optimum efficiency through regular reviews of key performance indicators.? Ensure regular inspections of the building, services and equipment are undertaken to determine the safety, optimum frequency for planned and periodic maintenance with indication of faults and provision of costs for budgetary purposes.? Responsible for managing the procurement and control of all parts and materials used by the Technical Services Contract team Manage the Technical Services department budgets ensuring correct costs attributed to service charge and car parks delivering these in line with the Business Plan.? Manage the preparation and updating of maintenance records including asset register, operating and maintenance manuals and record drawings via the electronic document storage system.? Ensure the Technical Services department meet relevant legislation and complies with internal policies and procedures and that all projects are completed to contracted standards.? Assist occupiers in the event of an emergency breakdown or malfunction which affects the safety of other retailers, the shopping centre and customers.? Build and maintain effective working relationships with employees throughout the centre, occupiers, contractors, key contacts in the local community and key emergency services.? Ensure effective operational communication including meetings, handovers and reporting.? Collaborate with all other departments including operations, retail liaison, marketing and business support. Work closely with Marketing and commercialisation to understand the requirements for events, activities and on mall retailing. Retail Delivery Support the client with all retail delivery projects, ensuring standards of quality are met and centre processes and procedures adhered to. Project management to include design, scope, communication, time and risk to close out representing Highcross in all project meetings as required. Manage the onsite retail delivery process for all incoming occupiers, Ensuring the correct processes and procedures are followed.? Health and Safety Ensure that all activities comply with relevant legislation e.g. Fire Regularity Reform Act, Health & Safety at Work Act, Data Protection Act etc.? Lead in the management of the health and safety management system, complying with all policies and procedures.? Staff Welfare and Development? Line management responsibilities Technical services coordinator Health& Safety and Compliance coordinator Complete regular performance reviews with all direct reports? Identify those with potential to develop and be stretched. Ensure succession and PDPs are in place. Additional Responsibilities: Attend any training and development courses as necessary. Adhere to all company policies and procedures. Undertake operational management responsibilities as necessary Undertake any other reasonable duties as required to meet the needs of the Centre. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. Skills, Knowledge and Experience ONC / HNC Engineering Qualification or equivalent? H&S qualification NEBOSH general and fire safety certificate or equivalent Proven experience in a Technical Management & Facilities role including the management of contracts and contractors? Ability to manage complex budgets to precise timescales? Demonstrate experience of managing a large team? Confident decision maker? Ability to use own initiative and innovate? Excellent communicator at all levels Working Hours - 40hrs per week 5 out of 7 days including late shifts, weekends and bank holidays Salary - £62k Please see our Benefits Booklet for more information.
May 16, 2024
Full time
Purpose of the Role The Technical Services team is responsible for the delivery of a safe and well-maintained shopping Centre, by ensuring that the building, equipment, machinery, and aesthetics are fully maintained and operational through the use of planned, reactive, and cost-effective engineering and maintenance. The department will ensure all records and reports relating to the shopping Centre are kept up-to-date and analysed to identify opportunities for service improvements. A key component to the department is to enhance the brand and overall profitability of the asset by achieving performance targets and other business plan objectives.? Key Responsibilities Collate and check all routine invoices and approve within agreed limits Issue purchase orders for non-routine expenditure.? In collaboration with the Business Support Manager ensure effective management of the service charge budget for the current year and planning/forecast for future years including the FMR Check void units on a regular basis having regard for state of repair and Health, Safety and Fire statutory compliance Host external visits as required Provide direct support to the General Manager as part of the senior leadership team, including participation in the Duty Management rota, including weekends and Bank Holidays Engineering and Maintenance Manage the maintenance and repair of the building and services, fabric, plant machinery, equipment and peripheral areas of the scheme.? Manage the mechanical, electrical and fabric contractors for the shopping centre, ensuring high standards are met through regular reviews, audits and setting clear objectives. Make recommendations to ensure optimum efficiency through regular reviews of key performance indicators.? Ensure regular inspections of the building, services and equipment are undertaken to determine the safety, optimum frequency for planned and periodic maintenance with indication of faults and provision of costs for budgetary purposes.? Responsible for managing the procurement and control of all parts and materials used by the Technical Services Contract team Manage the Technical Services department budgets ensuring correct costs attributed to service charge and car parks delivering these in line with the Business Plan.? Manage the preparation and updating of maintenance records including asset register, operating and maintenance manuals and record drawings via the electronic document storage system.? Ensure the Technical Services department meet relevant legislation and complies with internal policies and procedures and that all projects are completed to contracted standards.? Assist occupiers in the event of an emergency breakdown or malfunction which affects the safety of other retailers, the shopping centre and customers.? Build and maintain effective working relationships with employees throughout the centre, occupiers, contractors, key contacts in the local community and key emergency services.? Ensure effective operational communication including meetings, handovers and reporting.? Collaborate with all other departments including operations, retail liaison, marketing and business support. Work closely with Marketing and commercialisation to understand the requirements for events, activities and on mall retailing. Retail Delivery Support the client with all retail delivery projects, ensuring standards of quality are met and centre processes and procedures adhered to. Project management to include design, scope, communication, time and risk to close out representing Highcross in all project meetings as required. Manage the onsite retail delivery process for all incoming occupiers, Ensuring the correct processes and procedures are followed.? Health and Safety Ensure that all activities comply with relevant legislation e.g. Fire Regularity Reform Act, Health & Safety at Work Act, Data Protection Act etc.? Lead in the management of the health and safety management system, complying with all policies and procedures.? Staff Welfare and Development? Line management responsibilities Technical services coordinator Health& Safety and Compliance coordinator Complete regular performance reviews with all direct reports? Identify those with potential to develop and be stretched. Ensure succession and PDPs are in place. Additional Responsibilities: Attend any training and development courses as necessary. Adhere to all company policies and procedures. Undertake operational management responsibilities as necessary Undertake any other reasonable duties as required to meet the needs of the Centre. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. Skills, Knowledge and Experience ONC / HNC Engineering Qualification or equivalent? H&S qualification NEBOSH general and fire safety certificate or equivalent Proven experience in a Technical Management & Facilities role including the management of contracts and contractors? Ability to manage complex budgets to precise timescales? Demonstrate experience of managing a large team? Confident decision maker? Ability to use own initiative and innovate? Excellent communicator at all levels Working Hours - 40hrs per week 5 out of 7 days including late shifts, weekends and bank holidays Salary - £62k Please see our Benefits Booklet for more information.
Office Manager and Office Coordinator Your new company We are a charity that assists adults with spinal cord injuries and mobility impairments. We are looking for an experienced and versatile Office Manager and Coordinator to oversee the smooth running of our charity organisation. You will be responsible for managing the office operations, ensuring the health and safety of the premises, and coordinating with external vendors and contractors. What you'll need to succeed Proven experience as an Office Manager/Coordinator, or similar role. Proficient in MS Office and Google Suite. Excellent verbal and written communication skills. Strong organisational and time management skills. Attention to detail and accuracy. Ability to work independently and as part of a team. Flexibility and adaptability to changing needs and demands. Knowledge of the charity sector and its regulations. A degree in Business Administration, Management, or related field is desirable. Your new role Manage the office budget and expenses, and prepare financial reports and forecasts. Supervise and support the administrative staff, and delegate tasks as needed. Maintain and update the office policies and procedures, and ensure compliance with legal and regulatory requirements. Arrange and facilitate staff meetings, trainings, and events, and take minutes and action points. Manage the office supplies and equipment, and liaise with suppliers and service providers. Ensure the maintenance and security of the office facilities, and coordinate repairs and renovations. Monitor the performance and quality of the office services and systems, and implement improvements as needed. Handle confidential and sensitive information with discretion. Perform any other duties as assigned by the senior management. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send directly to . If this job isn't quite right for you, but you are looking for a new position as a Personal, Executive or Team Assistant within the Charity sector, please contact Lorena De Freitas for a confidential discussion on your career. #
May 16, 2024
Seasonal
Office Manager and Office Coordinator Your new company We are a charity that assists adults with spinal cord injuries and mobility impairments. We are looking for an experienced and versatile Office Manager and Coordinator to oversee the smooth running of our charity organisation. You will be responsible for managing the office operations, ensuring the health and safety of the premises, and coordinating with external vendors and contractors. What you'll need to succeed Proven experience as an Office Manager/Coordinator, or similar role. Proficient in MS Office and Google Suite. Excellent verbal and written communication skills. Strong organisational and time management skills. Attention to detail and accuracy. Ability to work independently and as part of a team. Flexibility and adaptability to changing needs and demands. Knowledge of the charity sector and its regulations. A degree in Business Administration, Management, or related field is desirable. Your new role Manage the office budget and expenses, and prepare financial reports and forecasts. Supervise and support the administrative staff, and delegate tasks as needed. Maintain and update the office policies and procedures, and ensure compliance with legal and regulatory requirements. Arrange and facilitate staff meetings, trainings, and events, and take minutes and action points. Manage the office supplies and equipment, and liaise with suppliers and service providers. Ensure the maintenance and security of the office facilities, and coordinate repairs and renovations. Monitor the performance and quality of the office services and systems, and implement improvements as needed. Handle confidential and sensitive information with discretion. Perform any other duties as assigned by the senior management. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send directly to . If this job isn't quite right for you, but you are looking for a new position as a Personal, Executive or Team Assistant within the Charity sector, please contact Lorena De Freitas for a confidential discussion on your career. #
Job Title: Recruitment Operations Coordinator Location: Dover Salary: £28,639 Increasing to £32,612 following successful 6-month probation Job Type: Full time, 12 Month Fixed Term The Role: Clearvoice are currently looking for a Recruitment Operations Coordinator to join our collaborative and welcoming Clear Voice team, on a 12 Month Fixed Term contract. There is potential for this to be extended or made permanent. Operating under the direct supervision of the Operation Services Manager for day-to-day activities and the Clear Voice Head of Operations for strategic guidance, you will play a pivotal role in ensuring the seamless delivery of the income-generating "Clear Voice" service across all its activities. By actively expanding the linguistic talent pool, you will contribute to the organisation's ability to capture new business opportunities and solidify its position in the competitive language services market. If you are accountable and an excellent communicator, have demonstrable experience in building successful relationships and are looking for an exciting role within a social enterprise that is making a difference, we'd love to hear from you! As the Recruitment Operations Coordinator your duties would include: ? Participate in the selection and recruitment of a large bank of freelance linguists Through the consistent and high-quality delivery of service, maintain and develop the service's values and reputation in the marketplace Provide support for On-demand Telephone lines and connect correct language Interpreters according to client requirements Play a pivotal role with the engagement with our linguist pool through various specific activities Maintain a robust CRM system and database of all linguist who are registered with the service Support the team with the day-to-day administrative needs of a busy department Handling of day to day queries from linguists through different channels of communication including social media platforms Compile reports and statistical information as required Organise and run effective recruitment campaigns, attend fairs and events, be prepared to travel when required The experience and skills you need: Experience of working within a multi-cultural environment Experience of providing over the phone support Proven ability to work quickly and effectively within a pressurised environment, successfully managing own workload Ability to form good working relationships with demonstrable customer care skills and meticulous attention to detail Excellent ability to communicate at all levels, verbally and in writing, with diverse groups or individuals What else to expect: ?Experience of working within a multi-cultural environment Experience of providing over the phone support Proven ability to work quickly and effectively within a pressurised environment, successfully managing own workload Ability to form good working relationships with demonstrable customer care skills and meticulous attention to detail Excellent ability to communicate at all levels, verbally and in writing, with diverse groups or individuals About Clear Voice: Clear Voice Interpreting Services is a language services provider and award-winning social enterprise that delivers instant telephone interpreting, face to face appointments and written translations to businesses and charities across the UK. We have a wide range of clients and a strong reputation in the asylum and refugee support sector. All of our profits go back to our parent charity Migrant Help to support asylum seekers and victims of trafficking. These are some of the benefits we offer: Experience of working within a multi-cultural environment Experience of providing over the phone support Proven ability to work quickly and effectively within a pressurised environment, successfully managing own workload Ability to form good working relationships with demonstrable customer care skills and meticulous attention to detail Excellent ability to communicate at all levels, verbally and in writing, with diverse groups or individuals Clear Voice and Migrant Help are committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process. - This post is subject to a Disclosure and Barring Service (DBS) check Therefore the applicant must: Be able to provide documents to show their right to work in the UK i.e. passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc. Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment. Closing Date: 12th May 2024 Please click on the APPLY button to complete the application form for this role. Candidates with the relevant experience or job title of: Recruiter, Recruitment, Recruitment Officer, Recruitment Assistant, Recruitment Coordinator, Internal Recruitment, HR Assistant, Recruitment specialist, Recruitment Executive, Internal Recruiter, Resourcing Administrator, Recruitment Planner, HR Officer, Recruitment Coordination Executive, Recruitment Associate, Recruitment Coordinator may also be considered for this role.
May 16, 2024
Full time
Job Title: Recruitment Operations Coordinator Location: Dover Salary: £28,639 Increasing to £32,612 following successful 6-month probation Job Type: Full time, 12 Month Fixed Term The Role: Clearvoice are currently looking for a Recruitment Operations Coordinator to join our collaborative and welcoming Clear Voice team, on a 12 Month Fixed Term contract. There is potential for this to be extended or made permanent. Operating under the direct supervision of the Operation Services Manager for day-to-day activities and the Clear Voice Head of Operations for strategic guidance, you will play a pivotal role in ensuring the seamless delivery of the income-generating "Clear Voice" service across all its activities. By actively expanding the linguistic talent pool, you will contribute to the organisation's ability to capture new business opportunities and solidify its position in the competitive language services market. If you are accountable and an excellent communicator, have demonstrable experience in building successful relationships and are looking for an exciting role within a social enterprise that is making a difference, we'd love to hear from you! As the Recruitment Operations Coordinator your duties would include: ? Participate in the selection and recruitment of a large bank of freelance linguists Through the consistent and high-quality delivery of service, maintain and develop the service's values and reputation in the marketplace Provide support for On-demand Telephone lines and connect correct language Interpreters according to client requirements Play a pivotal role with the engagement with our linguist pool through various specific activities Maintain a robust CRM system and database of all linguist who are registered with the service Support the team with the day-to-day administrative needs of a busy department Handling of day to day queries from linguists through different channels of communication including social media platforms Compile reports and statistical information as required Organise and run effective recruitment campaigns, attend fairs and events, be prepared to travel when required The experience and skills you need: Experience of working within a multi-cultural environment Experience of providing over the phone support Proven ability to work quickly and effectively within a pressurised environment, successfully managing own workload Ability to form good working relationships with demonstrable customer care skills and meticulous attention to detail Excellent ability to communicate at all levels, verbally and in writing, with diverse groups or individuals What else to expect: ?Experience of working within a multi-cultural environment Experience of providing over the phone support Proven ability to work quickly and effectively within a pressurised environment, successfully managing own workload Ability to form good working relationships with demonstrable customer care skills and meticulous attention to detail Excellent ability to communicate at all levels, verbally and in writing, with diverse groups or individuals About Clear Voice: Clear Voice Interpreting Services is a language services provider and award-winning social enterprise that delivers instant telephone interpreting, face to face appointments and written translations to businesses and charities across the UK. We have a wide range of clients and a strong reputation in the asylum and refugee support sector. All of our profits go back to our parent charity Migrant Help to support asylum seekers and victims of trafficking. These are some of the benefits we offer: Experience of working within a multi-cultural environment Experience of providing over the phone support Proven ability to work quickly and effectively within a pressurised environment, successfully managing own workload Ability to form good working relationships with demonstrable customer care skills and meticulous attention to detail Excellent ability to communicate at all levels, verbally and in writing, with diverse groups or individuals Clear Voice and Migrant Help are committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process. - This post is subject to a Disclosure and Barring Service (DBS) check Therefore the applicant must: Be able to provide documents to show their right to work in the UK i.e. passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc. Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment. Closing Date: 12th May 2024 Please click on the APPLY button to complete the application form for this role. Candidates with the relevant experience or job title of: Recruiter, Recruitment, Recruitment Officer, Recruitment Assistant, Recruitment Coordinator, Internal Recruitment, HR Assistant, Recruitment specialist, Recruitment Executive, Internal Recruiter, Resourcing Administrator, Recruitment Planner, HR Officer, Recruitment Coordination Executive, Recruitment Associate, Recruitment Coordinator may also be considered for this role.
Salary: £28,000 - £30,000 p/a pro rata for part time, plus potential to earn bonus of up to £7,800, plus excellent benefits package. Location: Market Harborough, Leicestershire Hours: Full time / part time / job share up to 40 hours per week to include evenings and weekends. Various shifts between 6am & 11pm including weekends & bank holidays.Are you a dynamic and experienced leader ready to take the reins at our award-winning Market Harborough store? We are currently seeking a talented Store Manager to drive success and growth in this pivotal role. Company Overview: We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. Reporting to the Area Manager the Store Manager will be driving growth within the company owned Market Harborough store. This key role requires an experienced individual who can effectively engage with colleagues and customers, collaborate closely with the Area Manager to align operational strategies with company objectives and foster a positive and empowering work environment that reflects the company's values. Key Responsibilities: Team Leadership: Recruit, train, and develop a high-performing team dedicated to delivering exceptional customer service. Foster a positive and collaborative work environment, encouraging teamwork and a strong sense of community within the store. Celebrate colleague successes. Operational Excellence: Ensure smooth day-to-day operations, including inventory management, merchandising, and stock control. Implement and uphold visual merchandising standards to enhance the overall shopping experience. Customer Engagement: Build and maintain strong relationships with customers, understanding their needs and preferences. Implement customer service strategies to enhance satisfaction and loyalty. Sales and Performance: Set and achieve sales targets, actively driving initiatives to increase revenue and profitability. Analyse sales reports and trends to identify opportunities for improvement. Community Involvement: Actively participate in local community events and initiatives to strengthen the store's ties with the community. Seek out partnerships and collaborations that contribute to the overall well-being of Market Harborough. Financial Management: Manage budgets, expenses, and financial reporting to ensure the store operates within established financial parameters. Store Manager Skills Required: Proven experience in retail management, with a track record of success in achieving sales targets. Strong leadership and interpersonal skills, with the ability to motivate and develop a diverse team. Excellent communication skills and the ability to build positive relationships with customers and the local community. Knowledge of retail operations, including inventory management and merchandising. Ability to analyse data and make informed decisions to drive business performance. A passion for community engagement and a commitment to making a positive impact in Market Harborough What's in it for you? Salary of between £28,000 to £30,000 + £7,800 bonus potential Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements Cycle to work scheme Develop your skills and capability in a highly supportive and multi-diverse culture Outstanding Training & Development opportunities Gain hands-on experience in a high volume, fast paced environment Enhanced Maternity & Paternity pay packages Flexible working hours opportunity Excellent additional benefits package including: Early access to your pay through 'EarlyPay' 24/7 access to your payslips via HR/Payroll portal 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes) Wellbeing support - access to emotional support, counselling, legal and financial advice Company Pension Scheme Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme NEST pension scheme Extra Holiday - Purchase Scheme Long Service Awards If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of Store Manager. Join us in making a difference in the Market Harborough community through exceptional service and a commitment to excellence. UK driving licence preferred as travel to other store etc.Must be willing to undergo Post Office financial vettingInclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.You may have experience in the following: Retail Manager, Store Supervisor, Assistant Store Manager, Store Leader, Grocery Store Manager, Convenience Store Manager, Retail Team Leader, Department Manager, Retail Sales Manager, Retail Store Coordinator, Store Leader, Store Operator, Retail Store Manager, etc.REF-
May 16, 2024
Full time
Salary: £28,000 - £30,000 p/a pro rata for part time, plus potential to earn bonus of up to £7,800, plus excellent benefits package. Location: Market Harborough, Leicestershire Hours: Full time / part time / job share up to 40 hours per week to include evenings and weekends. Various shifts between 6am & 11pm including weekends & bank holidays.Are you a dynamic and experienced leader ready to take the reins at our award-winning Market Harborough store? We are currently seeking a talented Store Manager to drive success and growth in this pivotal role. Company Overview: We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. Reporting to the Area Manager the Store Manager will be driving growth within the company owned Market Harborough store. This key role requires an experienced individual who can effectively engage with colleagues and customers, collaborate closely with the Area Manager to align operational strategies with company objectives and foster a positive and empowering work environment that reflects the company's values. Key Responsibilities: Team Leadership: Recruit, train, and develop a high-performing team dedicated to delivering exceptional customer service. Foster a positive and collaborative work environment, encouraging teamwork and a strong sense of community within the store. Celebrate colleague successes. Operational Excellence: Ensure smooth day-to-day operations, including inventory management, merchandising, and stock control. Implement and uphold visual merchandising standards to enhance the overall shopping experience. Customer Engagement: Build and maintain strong relationships with customers, understanding their needs and preferences. Implement customer service strategies to enhance satisfaction and loyalty. Sales and Performance: Set and achieve sales targets, actively driving initiatives to increase revenue and profitability. Analyse sales reports and trends to identify opportunities for improvement. Community Involvement: Actively participate in local community events and initiatives to strengthen the store's ties with the community. Seek out partnerships and collaborations that contribute to the overall well-being of Market Harborough. Financial Management: Manage budgets, expenses, and financial reporting to ensure the store operates within established financial parameters. Store Manager Skills Required: Proven experience in retail management, with a track record of success in achieving sales targets. Strong leadership and interpersonal skills, with the ability to motivate and develop a diverse team. Excellent communication skills and the ability to build positive relationships with customers and the local community. Knowledge of retail operations, including inventory management and merchandising. Ability to analyse data and make informed decisions to drive business performance. A passion for community engagement and a commitment to making a positive impact in Market Harborough What's in it for you? Salary of between £28,000 to £30,000 + £7,800 bonus potential Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements Cycle to work scheme Develop your skills and capability in a highly supportive and multi-diverse culture Outstanding Training & Development opportunities Gain hands-on experience in a high volume, fast paced environment Enhanced Maternity & Paternity pay packages Flexible working hours opportunity Excellent additional benefits package including: Early access to your pay through 'EarlyPay' 24/7 access to your payslips via HR/Payroll portal 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes) Wellbeing support - access to emotional support, counselling, legal and financial advice Company Pension Scheme Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme NEST pension scheme Extra Holiday - Purchase Scheme Long Service Awards If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of Store Manager. Join us in making a difference in the Market Harborough community through exceptional service and a commitment to excellence. UK driving licence preferred as travel to other store etc.Must be willing to undergo Post Office financial vettingInclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.You may have experience in the following: Retail Manager, Store Supervisor, Assistant Store Manager, Store Leader, Grocery Store Manager, Convenience Store Manager, Retail Team Leader, Department Manager, Retail Sales Manager, Retail Store Coordinator, Store Leader, Store Operator, Retail Store Manager, etc.REF-
At Leodis Stairlifts, we have an exciting opening for an experienced Technical Customer Support Coordinator to play a crucial role in the efficient operation of our office and the delivery of excellent customer service. To benefit from up to £35k a year, great company events, 25 days' holiday plus Bank Holidays, and a rewarding work environment - apply today! Technical Customer Support CoordinatorLeeds, LS27 7FE Full time, permanent £30,000 - £35,000 per annum DoE Excellent benefits Please Note: Applicants must be authorised to work in the UK Leodis Stairlifts have been supplying and installing Stairlifts throughout the North of England for over 30 years and, to support our continued growth, we are looking to appoint an experienced Technical Customer Support Coordinator. About the role: Your responsibilities will include providing exceptional technical assistance and support to our customers, allocating and scheduling engineers' jobs, updating our Job Watch CRM system, processing card payments, and assisting with general office tasks Key responsibilities include: Handling incoming calls courteously and providing technical support to resolve any issues in a prompt and professional manner, escalating complex issues to the appropriate team or departments when necessary. Guiding clients through step-by-step solutions clearly and concisely, ensuring their understanding and complete satisfaction. Allocating and scheduling engineers for maintenance, and repairing jobs based on customer requests and availability. Keeping accurate records of customer conversations and job assignments, as well as updating details of actions you've taken on our Job Watch system. Process card payments accurately and securely, following company policies as well as maintaining the confidentiality of customers' payment information. Developing a deep understanding of the stairlift products and services offered by the company to provide accurate and helpful information to customers. Assisting with general office duties and contribute to a positive work environment. The Ideal Candidate: We're looking for an experienced individual who has: Excellent verbal and written communication and organisation skills with a real focus on attention to detail. Exceptional customer service skills, including patience, empathy, the ability to handle disgruntled customers professionally as well as the ability to identify and resolve technical issues efficiently. Demonstrable geographical knowledge of towns and cities within the north of England. Ability to work in a busy environment, multitasking effectively. Proven experience in a technical support role, preferably in a customer-focused environment. Ability to maintain confidentiality and handle sensitive customer information with integrity. Benefits: Attractive salary of £30,000 - £35,000 per annum DoE Contributory company pension scheme 25 days annual holiday (pro rata) + Bank Holidays Company events Free onsite parking Rewarding work environment If this sounds good to you, don't hesitate to apply and become part of this dynamic team! How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Technical Support, Customer Support, Customer Service, Client Care, Technical Support Coordinator, Customer Support Specialist, Technical Assistance Coordinator, Support Operations Specialist, Customer Care Coordinator, Service Coordinator, Technical Customer Service Coordinator, Customer Solutions Coordinator, Technical Helpdesk Coordinator, Customer Service Technical Coordinator.
May 15, 2024
Full time
At Leodis Stairlifts, we have an exciting opening for an experienced Technical Customer Support Coordinator to play a crucial role in the efficient operation of our office and the delivery of excellent customer service. To benefit from up to £35k a year, great company events, 25 days' holiday plus Bank Holidays, and a rewarding work environment - apply today! Technical Customer Support CoordinatorLeeds, LS27 7FE Full time, permanent £30,000 - £35,000 per annum DoE Excellent benefits Please Note: Applicants must be authorised to work in the UK Leodis Stairlifts have been supplying and installing Stairlifts throughout the North of England for over 30 years and, to support our continued growth, we are looking to appoint an experienced Technical Customer Support Coordinator. About the role: Your responsibilities will include providing exceptional technical assistance and support to our customers, allocating and scheduling engineers' jobs, updating our Job Watch CRM system, processing card payments, and assisting with general office tasks Key responsibilities include: Handling incoming calls courteously and providing technical support to resolve any issues in a prompt and professional manner, escalating complex issues to the appropriate team or departments when necessary. Guiding clients through step-by-step solutions clearly and concisely, ensuring their understanding and complete satisfaction. Allocating and scheduling engineers for maintenance, and repairing jobs based on customer requests and availability. Keeping accurate records of customer conversations and job assignments, as well as updating details of actions you've taken on our Job Watch system. Process card payments accurately and securely, following company policies as well as maintaining the confidentiality of customers' payment information. Developing a deep understanding of the stairlift products and services offered by the company to provide accurate and helpful information to customers. Assisting with general office duties and contribute to a positive work environment. The Ideal Candidate: We're looking for an experienced individual who has: Excellent verbal and written communication and organisation skills with a real focus on attention to detail. Exceptional customer service skills, including patience, empathy, the ability to handle disgruntled customers professionally as well as the ability to identify and resolve technical issues efficiently. Demonstrable geographical knowledge of towns and cities within the north of England. Ability to work in a busy environment, multitasking effectively. Proven experience in a technical support role, preferably in a customer-focused environment. Ability to maintain confidentiality and handle sensitive customer information with integrity. Benefits: Attractive salary of £30,000 - £35,000 per annum DoE Contributory company pension scheme 25 days annual holiday (pro rata) + Bank Holidays Company events Free onsite parking Rewarding work environment If this sounds good to you, don't hesitate to apply and become part of this dynamic team! How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Technical Support, Customer Support, Customer Service, Client Care, Technical Support Coordinator, Customer Support Specialist, Technical Assistance Coordinator, Support Operations Specialist, Customer Care Coordinator, Service Coordinator, Technical Customer Service Coordinator, Customer Solutions Coordinator, Technical Helpdesk Coordinator, Customer Service Technical Coordinator.
Strategic Business Coordinator - London (Hybrid) Our client, a family investment company, ventures into diverse sectors including real estate finance, property development, commercial real estate, securities investment, renewable energy, agriculture, media, and technology. We are seeking a Strategic Business Coordinator to support the Co-Founder across his extensive business and personal ventures, fostering growth and efficiency. About the Role: The Strategic Business Coordinator plays a pivotal role in supporting the operational and strategic initiatives across the Director's portfolio. We seek an individual who excels in a fast-paced environment, possesses keen attention to detail, and demonstrates proactive problem-solving skills. This role involves facilitating communication, managing projects, and coordinating day-to-day operations, contributing significantly to the success of the firm's diverse business interests. Responsibilities: Efficiently manage communication flows to ensure timely updates and coordinated responses for the Director. Organise and optimise the Directors schedule, including meetings, travel arrangements, and important events, to maximise strategic use of time. Assist in project management and coordination, ensuring alignment with overarching business goals and timely execution. Prepare and organise essential documents, presentations, and briefing materials for meetings and strategic discussions. Act as a liaison between the Director and key internal and external stakeholders, fostering robust and professional relationships. Facilitate the smooth operation of administrative and operational tasks, including financial oversight and document management. Support personal and family office tasks as needed, ensuring seamless integration of the Directors professional and personal life. Requirements: Entrepreneurial mindset, trustworthy, hardworking, self-starter, eager to learn about building a business, and willing to identify new business opportunities and potentially become a co-founder. Proven experience in business support, project coordination, or similar roles within a dynamic business environment. Exceptional organisational and prioritisation skills, with the ability to manage multiple tasks simultaneously. Strong communication and interpersonal skills, capable of effectively engaging with various stakeholders. Strategic thinking and problem-solving abilities, with a proactive approach to overcoming challenges. High level of discretion and professional integrity, adept at handling confidential information. Proficiency in Microsoft Office Suite and adaptability to new software and technologies. A background or strong interest in business, finance, real estate, or related fields. Basic coding skills (python, html, and javascript) and familiarity with Flask app development are advantageous but not essential. What's on Offer? A competitive salary of £40,000 per annum with a generous discretionary bonus. Opportunity to work closely with a highly successful entrepreneur. Vibrant, fast-paced work environment contributing directly to the success and growth of multiple businesses. Professional development opportunities and potential for career advancement within the group.
May 15, 2024
Full time
Strategic Business Coordinator - London (Hybrid) Our client, a family investment company, ventures into diverse sectors including real estate finance, property development, commercial real estate, securities investment, renewable energy, agriculture, media, and technology. We are seeking a Strategic Business Coordinator to support the Co-Founder across his extensive business and personal ventures, fostering growth and efficiency. About the Role: The Strategic Business Coordinator plays a pivotal role in supporting the operational and strategic initiatives across the Director's portfolio. We seek an individual who excels in a fast-paced environment, possesses keen attention to detail, and demonstrates proactive problem-solving skills. This role involves facilitating communication, managing projects, and coordinating day-to-day operations, contributing significantly to the success of the firm's diverse business interests. Responsibilities: Efficiently manage communication flows to ensure timely updates and coordinated responses for the Director. Organise and optimise the Directors schedule, including meetings, travel arrangements, and important events, to maximise strategic use of time. Assist in project management and coordination, ensuring alignment with overarching business goals and timely execution. Prepare and organise essential documents, presentations, and briefing materials for meetings and strategic discussions. Act as a liaison between the Director and key internal and external stakeholders, fostering robust and professional relationships. Facilitate the smooth operation of administrative and operational tasks, including financial oversight and document management. Support personal and family office tasks as needed, ensuring seamless integration of the Directors professional and personal life. Requirements: Entrepreneurial mindset, trustworthy, hardworking, self-starter, eager to learn about building a business, and willing to identify new business opportunities and potentially become a co-founder. Proven experience in business support, project coordination, or similar roles within a dynamic business environment. Exceptional organisational and prioritisation skills, with the ability to manage multiple tasks simultaneously. Strong communication and interpersonal skills, capable of effectively engaging with various stakeholders. Strategic thinking and problem-solving abilities, with a proactive approach to overcoming challenges. High level of discretion and professional integrity, adept at handling confidential information. Proficiency in Microsoft Office Suite and adaptability to new software and technologies. A background or strong interest in business, finance, real estate, or related fields. Basic coding skills (python, html, and javascript) and familiarity with Flask app development are advantageous but not essential. What's on Offer? A competitive salary of £40,000 per annum with a generous discretionary bonus. Opportunity to work closely with a highly successful entrepreneur. Vibrant, fast-paced work environment contributing directly to the success and growth of multiple businesses. Professional development opportunities and potential for career advancement within the group.
Administrative Coordinator - £25,000 - £28,000 35 hours per week, 26 days holiday, hybrid working, class pass - access to gyms, fitness studios, salons and spas A wonderful opportunity for an experienced administrator to join this inspirational charity in a newly formed role. This organisation provides programmes for underrepresented beneficiaries, supporting young people, enriching society and helping communities. They are looking for additional administrative support to help coordinate activity across all operations of the business. A mix of remote and office-based working is offered (3 days needing to be in the offices based near Lewisham) The successful candidate will need to demonstrate administrative experience, including dealing with correspondence and preparing meeting papers, working within an office environment. A good working knowledge of MS Office is needed as well as experience using databases and online platforms. They are looking for a self-starter who enjoys responsibility, an excellent communicator and someone who excels in organising and can manage projects and activities across differing business areas. Reporting into and in collaboration with the EA to the CEO and the Strategic Director, this position offers much variety and responsibilities including: Acting as the primary point of contact for all inquiries and correspondence related to organisational operations and to the Heads of Department Providing administrative support to the Programme and Income Generation teams as needed Supporting internal and external meetings, including compiling meeting agendas and providing relevant information and necessary documents. Forward planning on key dates, ensuring papers are produced and circulated in good time, attending meetings and minuting, circulating and following up on agreed actions Supporting the delivery of staff events and or training Providing refreshments and IT support for meetings involving external attendee Liaising with the EA and business areas to manage the production of papers for the Board and other Trustee and committee meetings Drafting letters, presentations, internal communications, and other written documents Maintaining and developing good relations with external stakeholders such as Corporate Partners, participants and education institutions Ensuring all stakeholder information and communication is treated with appropriate levels of confidentiality, complying with Data Protection and Fundraising Regulator guidance Regularly reporting on all activity on internal CRM systems for impact tracking, Donorfy and Salesforce Supporting with the management of the SharePoint system, ensuring strict filing systems are implemented Attending internal and external training courses IDA Recruitment Ltd specialises in office support recruitment across London. We work with sectors from Creative start ups, Third Sector organisations to companies within Professional Services. We have a great deal of experience of the London Market and throughout our careers have nurtured long term respectful relationships with candidates, enabling them to reach their potential. Due to high volumes we are unable to respond to every application. We expect to contact successful candidates within 5 working days.
May 15, 2024
Full time
Administrative Coordinator - £25,000 - £28,000 35 hours per week, 26 days holiday, hybrid working, class pass - access to gyms, fitness studios, salons and spas A wonderful opportunity for an experienced administrator to join this inspirational charity in a newly formed role. This organisation provides programmes for underrepresented beneficiaries, supporting young people, enriching society and helping communities. They are looking for additional administrative support to help coordinate activity across all operations of the business. A mix of remote and office-based working is offered (3 days needing to be in the offices based near Lewisham) The successful candidate will need to demonstrate administrative experience, including dealing with correspondence and preparing meeting papers, working within an office environment. A good working knowledge of MS Office is needed as well as experience using databases and online platforms. They are looking for a self-starter who enjoys responsibility, an excellent communicator and someone who excels in organising and can manage projects and activities across differing business areas. Reporting into and in collaboration with the EA to the CEO and the Strategic Director, this position offers much variety and responsibilities including: Acting as the primary point of contact for all inquiries and correspondence related to organisational operations and to the Heads of Department Providing administrative support to the Programme and Income Generation teams as needed Supporting internal and external meetings, including compiling meeting agendas and providing relevant information and necessary documents. Forward planning on key dates, ensuring papers are produced and circulated in good time, attending meetings and minuting, circulating and following up on agreed actions Supporting the delivery of staff events and or training Providing refreshments and IT support for meetings involving external attendee Liaising with the EA and business areas to manage the production of papers for the Board and other Trustee and committee meetings Drafting letters, presentations, internal communications, and other written documents Maintaining and developing good relations with external stakeholders such as Corporate Partners, participants and education institutions Ensuring all stakeholder information and communication is treated with appropriate levels of confidentiality, complying with Data Protection and Fundraising Regulator guidance Regularly reporting on all activity on internal CRM systems for impact tracking, Donorfy and Salesforce Supporting with the management of the SharePoint system, ensuring strict filing systems are implemented Attending internal and external training courses IDA Recruitment Ltd specialises in office support recruitment across London. We work with sectors from Creative start ups, Third Sector organisations to companies within Professional Services. We have a great deal of experience of the London Market and throughout our careers have nurtured long term respectful relationships with candidates, enabling them to reach their potential. Due to high volumes we are unable to respond to every application. We expect to contact successful candidates within 5 working days.
Randalls Way, Leatherhead KT22 7TW, UK Req 08 April 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Microsoft Operations Coordinator Reports to (POSITION): Reports to (POSITION): Microsoft Operations Manager Team: Team: Microsoft Operations Department: Department: Microsoft Operations PURPOSE OF JOB: Receiving training within Microsoft Operations, this role will be there to ensure a consistent, basic level of support and service across the Microsoft Enterprise Operations Team and provide additional resilience across specific areas. RESPONSIBILITIES: To work collaboratively within various shared in-boxes dealing with a variety of query types To have a basic understanding of all Microsoft agreements from an operational perspective Understand and help manage the efficient processing of Microsoft orders Understand and assist with the efficient processing of Microsoft Contract Agreements Run reports and execute specific processes Completion of specified daily tasks and reports and checks WIDER TEAM NETWORK Internal All departments within the company External Microsoft, Customers QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Educated to GCSE Level with minimum of A-C Grade in Maths and English DESIRABLE Other Requirements Methodical & Organised, Loyal, Team player, Self Motivated & ability to multi-task ESSENTIAL A background in Microsoft Licensing preferred but not essential - will consider strong licensing knowledge from other vendors Excellent attention to detail and accuracy Confident in Microsoft Excel (particularly pivot tables, v look ups and calculations) Excellent verbal and written communication skills
May 15, 2024
Full time
Randalls Way, Leatherhead KT22 7TW, UK Req 08 April 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Microsoft Operations Coordinator Reports to (POSITION): Reports to (POSITION): Microsoft Operations Manager Team: Team: Microsoft Operations Department: Department: Microsoft Operations PURPOSE OF JOB: Receiving training within Microsoft Operations, this role will be there to ensure a consistent, basic level of support and service across the Microsoft Enterprise Operations Team and provide additional resilience across specific areas. RESPONSIBILITIES: To work collaboratively within various shared in-boxes dealing with a variety of query types To have a basic understanding of all Microsoft agreements from an operational perspective Understand and help manage the efficient processing of Microsoft orders Understand and assist with the efficient processing of Microsoft Contract Agreements Run reports and execute specific processes Completion of specified daily tasks and reports and checks WIDER TEAM NETWORK Internal All departments within the company External Microsoft, Customers QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Educated to GCSE Level with minimum of A-C Grade in Maths and English DESIRABLE Other Requirements Methodical & Organised, Loyal, Team player, Self Motivated & ability to multi-task ESSENTIAL A background in Microsoft Licensing preferred but not essential - will consider strong licensing knowledge from other vendors Excellent attention to detail and accuracy Confident in Microsoft Excel (particularly pivot tables, v look ups and calculations) Excellent verbal and written communication skills
School Operations Manager Secondary School Full-time Immediate start 30am to 4.30pm Temp to perm The Role To act as the school's Health and Safety officer and Fire Officer, and to coordinate, support and advise on all Health and Safety issues across the school and its operations. To act as the schools Educational Visits Coordinator to ensure all school trips and visits are conducted in a safe manner, and to ensure adherence to all policies and procedures to safeguard participating pupils and staff. To be responsible for monitoring and coordination of the Facilities Management contract with G4S, to liaise with all PFI stakeholders, and to coordinate the school's use of the school site and buildings during normal school hours, and also ensure out of hours coordination with other users. To act as the school's Lettings manager being responsible for organising all Lettings and out of hours school events. To act as school transport manager being responsible for all the administration of, upkeep and use of the school minibuses The School This comprehensive secondary school is based in Greenwich and caters to students aged 11 to 18 and has a specialist deaf provision. The school offers a broad and balanced curriculum, where established core subject teaching is supported by a culturally rich arts and sports subjects. There is a strong devotion to the values of mutual respect and tolerance within a community that reflects and celebrates the social diversity of London. There is a dedicated and experienced leadership team in place at the school and there are good opportunities for professional development for all staff. We have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients.
May 15, 2024
Full time
School Operations Manager Secondary School Full-time Immediate start 30am to 4.30pm Temp to perm The Role To act as the school's Health and Safety officer and Fire Officer, and to coordinate, support and advise on all Health and Safety issues across the school and its operations. To act as the schools Educational Visits Coordinator to ensure all school trips and visits are conducted in a safe manner, and to ensure adherence to all policies and procedures to safeguard participating pupils and staff. To be responsible for monitoring and coordination of the Facilities Management contract with G4S, to liaise with all PFI stakeholders, and to coordinate the school's use of the school site and buildings during normal school hours, and also ensure out of hours coordination with other users. To act as the school's Lettings manager being responsible for organising all Lettings and out of hours school events. To act as school transport manager being responsible for all the administration of, upkeep and use of the school minibuses The School This comprehensive secondary school is based in Greenwich and caters to students aged 11 to 18 and has a specialist deaf provision. The school offers a broad and balanced curriculum, where established core subject teaching is supported by a culturally rich arts and sports subjects. There is a strong devotion to the values of mutual respect and tolerance within a community that reflects and celebrates the social diversity of London. There is a dedicated and experienced leadership team in place at the school and there are good opportunities for professional development for all staff. We have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients.
Reporting to the SVP - Design and Construction, prepare and coordinate conceptual plans, review venue design and construction contract bid documents and specifications for projects applying knowledge of design, construction procedures, zoning and building codes, and building materials. Prepare, review, and integrate planning and construction policies and procedures in accordance with Live Nation's business needs and directives. Coordinate furniture design, selection, and procurement to align with project design aesthetic. What it's like to work in the Team You will work closely with a team comprised of cross functional stakeholders from Live Nation including Project Development, Design & Architecture, Fan/Artist Services, F&B, Sponsorship, and Premium Sales. You will also work with general contractors and external consultant teams. You will report to the SVP - Design and Construction Who you are Bachelor's degree in Architecture; 5-7 years of experience that is directly related to the duties and responsibilities specified. Licensure is preferred. Experience with all phases of project development from conceptual design through construction administration. A strong understanding of building codes and systems. Experience working on venue related build outs, expansions and/or improvements preferred. Knowledge of project management principles, practices, techniques, and tools. Ability to design and plan major construction projects. Ability to travel domestically to project sites and meetings. Strong interpersonal skills, analytical skills, and leadership skills. Working knowledge of Outlook, Excel, Word, PowerPoint, AutoCAD, Sketchup/Enscape, and Bluebeam. Significant travel required to project sites throughout the Europe This position will require travel throughout Europe, so the candidate should list any languages other than English in which they are fluent. What the role includes Prepare concept designs, specifications, and presentations for projects. Coordinate development of project design and documentation with external consultants and internal stakeholders. Manage external design and engineering consultants and vendors. With Project Development and Design & Architecture team, set project design aesthetic direction and review and coordinate implementation with project consultants. Prepare and review plans, construction bid documents, and specifications for major and minor capital improvement projects and for alteration and renovation projects. Develop project scope, schedule, and cost, and review this with the business unit to ensure the project meets business objectives. Monitor project progress to ensure alignment with set goals and timelines. Prepare, review, and integrate construction planning policies and procedures. Review and analyze construction documents to ensure design and programmatic alignment and identify potential constructability or coordination risks during preconstruction phase. Working with the Project Manager, monitor construction progress through on-site inspection and review. Create furniture plans, select furnishings, prepare budgets and coordinate orders for projects with the Furniture Coordinator. Work with Art and Branding teams on development and implementation of venue art program. We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit About Us About Us Recognized three years in a row by Great Place to Work and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations. We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
May 15, 2024
Full time
Reporting to the SVP - Design and Construction, prepare and coordinate conceptual plans, review venue design and construction contract bid documents and specifications for projects applying knowledge of design, construction procedures, zoning and building codes, and building materials. Prepare, review, and integrate planning and construction policies and procedures in accordance with Live Nation's business needs and directives. Coordinate furniture design, selection, and procurement to align with project design aesthetic. What it's like to work in the Team You will work closely with a team comprised of cross functional stakeholders from Live Nation including Project Development, Design & Architecture, Fan/Artist Services, F&B, Sponsorship, and Premium Sales. You will also work with general contractors and external consultant teams. You will report to the SVP - Design and Construction Who you are Bachelor's degree in Architecture; 5-7 years of experience that is directly related to the duties and responsibilities specified. Licensure is preferred. Experience with all phases of project development from conceptual design through construction administration. A strong understanding of building codes and systems. Experience working on venue related build outs, expansions and/or improvements preferred. Knowledge of project management principles, practices, techniques, and tools. Ability to design and plan major construction projects. Ability to travel domestically to project sites and meetings. Strong interpersonal skills, analytical skills, and leadership skills. Working knowledge of Outlook, Excel, Word, PowerPoint, AutoCAD, Sketchup/Enscape, and Bluebeam. Significant travel required to project sites throughout the Europe This position will require travel throughout Europe, so the candidate should list any languages other than English in which they are fluent. What the role includes Prepare concept designs, specifications, and presentations for projects. Coordinate development of project design and documentation with external consultants and internal stakeholders. Manage external design and engineering consultants and vendors. With Project Development and Design & Architecture team, set project design aesthetic direction and review and coordinate implementation with project consultants. Prepare and review plans, construction bid documents, and specifications for major and minor capital improvement projects and for alteration and renovation projects. Develop project scope, schedule, and cost, and review this with the business unit to ensure the project meets business objectives. Monitor project progress to ensure alignment with set goals and timelines. Prepare, review, and integrate construction planning policies and procedures. Review and analyze construction documents to ensure design and programmatic alignment and identify potential constructability or coordination risks during preconstruction phase. Working with the Project Manager, monitor construction progress through on-site inspection and review. Create furniture plans, select furnishings, prepare budgets and coordinate orders for projects with the Furniture Coordinator. Work with Art and Branding teams on development and implementation of venue art program. We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit About Us About Us Recognized three years in a row by Great Place to Work and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations. We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Streamline Search Ltd
Sutton Coldfield, West Midlands
Streamline Search are acting as a recruitment company in relation to this vacancy. An Operations Coordinator is required to work for our client who is a small but well-established Removals & Global Relocation firm. They have built a strong reputation offering the highest standard of relocation services to a wide range of clients. The successful Operations Administrator will be working within a small team made up of 4 people. This team are involved with a variety of home relocations, working with high-net worth individuals, business even through to small shipments across England. Operations Coordinator - Position Overview Send booking confirmation to client Send booking confirmation to the removal company Chase a deposit from client and eventually take final payment Send customs paperwork to client and chase them to complete it Setup insurance for clients' goods Talk to them about sending money overseas (we have Forex contacts) Keep an eye on dates and make sure everybody knows when everything is going on Check in with client on collection day and delivery day Check in with shippers and agents to make sure nothing being held up Invoice the client and pay the supplier invoices Get a good google review from the client Operations Coordinator - Position Requirements Ideally 5 years in a reasonably pressured / busy office environment. Process driven, highly organised and accurate. Ability to multitask and prioritise. Good knowledge of word, excel and Outlook. Excel will be the main one here - ideally needs to be able to build basic spreadsheet with formulas. Understanding of sales / purchase invoicing. Confident on the phone speaking to clients. Good customer service ethos. Chasing payments from customers with strict timescales Operations Coordinator - Position Remuneration Salary between £28,000 - £32,000 (Dependant on experience) Monday - Friday 09:00 - 17:00 20 days holiday + bank holidays plus additional day off on your birthday Company pension Frequent company events Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
May 14, 2024
Full time
Streamline Search are acting as a recruitment company in relation to this vacancy. An Operations Coordinator is required to work for our client who is a small but well-established Removals & Global Relocation firm. They have built a strong reputation offering the highest standard of relocation services to a wide range of clients. The successful Operations Administrator will be working within a small team made up of 4 people. This team are involved with a variety of home relocations, working with high-net worth individuals, business even through to small shipments across England. Operations Coordinator - Position Overview Send booking confirmation to client Send booking confirmation to the removal company Chase a deposit from client and eventually take final payment Send customs paperwork to client and chase them to complete it Setup insurance for clients' goods Talk to them about sending money overseas (we have Forex contacts) Keep an eye on dates and make sure everybody knows when everything is going on Check in with client on collection day and delivery day Check in with shippers and agents to make sure nothing being held up Invoice the client and pay the supplier invoices Get a good google review from the client Operations Coordinator - Position Requirements Ideally 5 years in a reasonably pressured / busy office environment. Process driven, highly organised and accurate. Ability to multitask and prioritise. Good knowledge of word, excel and Outlook. Excel will be the main one here - ideally needs to be able to build basic spreadsheet with formulas. Understanding of sales / purchase invoicing. Confident on the phone speaking to clients. Good customer service ethos. Chasing payments from customers with strict timescales Operations Coordinator - Position Remuneration Salary between £28,000 - £32,000 (Dependant on experience) Monday - Friday 09:00 - 17:00 20 days holiday + bank holidays plus additional day off on your birthday Company pension Frequent company events Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
As the Admissions Advisor, you will oversee the administration of new and existing student applications, through the CRM system and other communication channels. You will have a direct impact on converting applicants through excellent customer service and communication and help resolve admission enquiries as they arise. In addition, you will help prepare for our summer programs, including support with logistics, seasonal staff recruitment and other HR requirements.You will also provide a range of interesting and important administrative and customer service duties for members of the company's management team. Applications are welcome from individuals with previous business support and administrative experience, preferably within the education, tourism or hospitality sectors. You will have a keen eye for detail and excellent written and verbal skills. This is a fast-paced role, so you will be comfortable adapting to changing priorities and pivoting your focus accordingly. There is a lot of customer interaction within this position, so you must be a confident communicator, with a wide range of social skills to engage effectively with a diverse audience. This is a full-time role (35-40 hours), based primarily from home for the majority of the year, however for a six-week period over the summer, there will be occasions where you will be required onsite (central Cambridge). As a result, holiday restrictions are in place from mid-June to Mid-August. Specific Responsibilities Primary Activities Oversee all admission enquiries with a focus on converting new applicants and providing excellent customer service throughout. Nurture leads by actively and effectively following up personally via email, phone and video call. Provide efficient and friendly help to existing and future customers. Manage communications sent through the CRM system, ensuring parents and students are provided with relevant information and reminders throughout the year as appropriate. Ensure all program applicants have completed every aspect of their online account within the deadlines set and help troubleshoot any related issues as they arise. Closely monitor student applications and associated data, ensuring accuracy and communicating effectively via follow ups with families and/or senior team when required. Work directly with the sales and marketing team to keep them informed regarding the effectiveness of current campaigns and useful information obtained from communicating directly with customers. Provide administrative and admissions office support during the summer programmes, based between your home and Cambridge. Secondary Activities Manage administration, prepare and implement plans and logistics relating to the residential summer programmes, and arrange group bookings for events and excursions including travel and meal requirements for guests. Help oversee the seasonal staff recruitment and HR processes. Ensure all components of recruitment and all necessary documentation are completed efficiently, effectively, to set deadlines and in-line with GDPR. Help liaise with clients, teachers, coordinators, students, parents and suppliers to address their needs or expedite commitments so that routine and ad hoc matters can be resolved efficiently. Support members of the senior leadership team with worldwide trip preparations and logistics, occasional market research and contacting schools worldwide. General Activities Support the general administrative functions of the senior team, including the Business Operations Manager, Managing Director and Finance Manager. Undertake all other administrative duties and responsibilities commensurate with the knowledge, skills and experience of the role as may be requested by management. Knowledge, Experience & Skills To be considered for the role of Admissions Advisor, applicants will be expected to evidence the following: Educated to minimum A-Level or equivalent, Bachelor degree would be preferred 3-years previous administrative and customer service experience highly desirable - preferably in the hospitality, tourism or education sector In-depth knowledge and experience of HubSpot or equivalent CRM system Advanced use of IT including Google Workspace, Microsoft Office (Excel, Word, SharePoint & PowerPoint) Friendly, outgoing and approachable Thrives in a fast-paced, dynamic and supportive environment A quick-learner, able to cope well with changing priorities and new challenges Strong typing and note-taking skills Numerate, articulate and engaging Positive, enthusiastic and motivated Mature, resilient and determined Ability to work efficiently and effectively alone and within a team Organised, flexible and reliable and confident to use own initiative Familiar with higher education sector, school administration hospitality and tourism To apply for the role of Admissions Advisor, please send a copy of your CV in MS Word
May 14, 2024
Full time
As the Admissions Advisor, you will oversee the administration of new and existing student applications, through the CRM system and other communication channels. You will have a direct impact on converting applicants through excellent customer service and communication and help resolve admission enquiries as they arise. In addition, you will help prepare for our summer programs, including support with logistics, seasonal staff recruitment and other HR requirements.You will also provide a range of interesting and important administrative and customer service duties for members of the company's management team. Applications are welcome from individuals with previous business support and administrative experience, preferably within the education, tourism or hospitality sectors. You will have a keen eye for detail and excellent written and verbal skills. This is a fast-paced role, so you will be comfortable adapting to changing priorities and pivoting your focus accordingly. There is a lot of customer interaction within this position, so you must be a confident communicator, with a wide range of social skills to engage effectively with a diverse audience. This is a full-time role (35-40 hours), based primarily from home for the majority of the year, however for a six-week period over the summer, there will be occasions where you will be required onsite (central Cambridge). As a result, holiday restrictions are in place from mid-June to Mid-August. Specific Responsibilities Primary Activities Oversee all admission enquiries with a focus on converting new applicants and providing excellent customer service throughout. Nurture leads by actively and effectively following up personally via email, phone and video call. Provide efficient and friendly help to existing and future customers. Manage communications sent through the CRM system, ensuring parents and students are provided with relevant information and reminders throughout the year as appropriate. Ensure all program applicants have completed every aspect of their online account within the deadlines set and help troubleshoot any related issues as they arise. Closely monitor student applications and associated data, ensuring accuracy and communicating effectively via follow ups with families and/or senior team when required. Work directly with the sales and marketing team to keep them informed regarding the effectiveness of current campaigns and useful information obtained from communicating directly with customers. Provide administrative and admissions office support during the summer programmes, based between your home and Cambridge. Secondary Activities Manage administration, prepare and implement plans and logistics relating to the residential summer programmes, and arrange group bookings for events and excursions including travel and meal requirements for guests. Help oversee the seasonal staff recruitment and HR processes. Ensure all components of recruitment and all necessary documentation are completed efficiently, effectively, to set deadlines and in-line with GDPR. Help liaise with clients, teachers, coordinators, students, parents and suppliers to address their needs or expedite commitments so that routine and ad hoc matters can be resolved efficiently. Support members of the senior leadership team with worldwide trip preparations and logistics, occasional market research and contacting schools worldwide. General Activities Support the general administrative functions of the senior team, including the Business Operations Manager, Managing Director and Finance Manager. Undertake all other administrative duties and responsibilities commensurate with the knowledge, skills and experience of the role as may be requested by management. Knowledge, Experience & Skills To be considered for the role of Admissions Advisor, applicants will be expected to evidence the following: Educated to minimum A-Level or equivalent, Bachelor degree would be preferred 3-years previous administrative and customer service experience highly desirable - preferably in the hospitality, tourism or education sector In-depth knowledge and experience of HubSpot or equivalent CRM system Advanced use of IT including Google Workspace, Microsoft Office (Excel, Word, SharePoint & PowerPoint) Friendly, outgoing and approachable Thrives in a fast-paced, dynamic and supportive environment A quick-learner, able to cope well with changing priorities and new challenges Strong typing and note-taking skills Numerate, articulate and engaging Positive, enthusiastic and motivated Mature, resilient and determined Ability to work efficiently and effectively alone and within a team Organised, flexible and reliable and confident to use own initiative Familiar with higher education sector, school administration hospitality and tourism To apply for the role of Admissions Advisor, please send a copy of your CV in MS Word