Summary £14.00 - £14.50 per hour 30 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
May 11, 2024
Full time
Summary £14.00 - £14.50 per hour 30 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Summary Starting from £14.00 per hour 30 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
May 11, 2024
Full time
Summary Starting from £14.00 per hour 30 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Summary £14.00 - £14.50 per hour 40 hour contract Morning and Afternoon shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
May 11, 2024
Full time
Summary £14.00 - £14.50 per hour 40 hour contract Morning and Afternoon shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Summary £14.85 - £15.35 per hour 30 hour contract 05:00am - 14:00pm, 15.00pm - 00:00am shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
May 11, 2024
Full time
Summary £14.85 - £15.35 per hour 30 hour contract 05:00am - 14:00pm, 15.00pm - 00:00am shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Purdicom is an exciting, fast-growing technology company based in Oxfordshire. We are a value-added distributor acting as a supply chain partner to many well-established vendors and brands. We supply enterprise-level Wi-Fi, Point-to-Point and security technologies to a very hungry market. The products and services we sell are always in high demand. We are a privately owned, award-winning business that has become a recognised leader in its industry and much like the industry itself, our company has been in continual rapid growth since its inception in 2005. Our headquarters are situated in the most beautiful of surroundings, with the offices set within a series of modern barn conversions right in the heart of the Oxfordshire countryside. Our friendly, diligent team work closely together to ensure our continued success and its that success that our vendors and resellers benefit from when they jump aboard. Position Summary We are looking for a Telesales Executive to generate leads for Ruckus Networks within the Purdicom Sales & Marketing Team and for the Ruckus Networks UK team. This is achieved through proactive outbound call activity, including fact finding, identifying key decision makers, and finding sales opportunities. Meet and exceed agreed activity targets, maintain thorough understanding of products, services, and target industries. The principal duties will be: Calling a combination of existing customers (leads, prospects and customers) as well as cold calling Call to re-engage lapsed customers Fact finding and establishing the key stakeholders and decision makers within an organisation Profiling customer records and updating the CRM in order to support marketing criteria Data cleansing as and when required Accurate data entry to CRM Ability to build credible relationships and establish trust and rapport Understand effective opening, closing and qualification Inviting exiting customers and prospects to events and support various marketing campaigns Booking appointments for the sales teams (scheduling calls and meetings) Effectively presenting the benefits of Ruckus Networks Finding out how we can best support and help partners to win more business Work alongside the Ruckus Networks and Purdicom Sales and Marketing teams Establish new cross/up-sell opportunities to pass to Sales Meet and exceed agreed activity targets and key performance indicators We are looking for the following skills and experience: The ability to persuade and influence effectively at all levels with both internal and external stakeholders Tenacity and resilience Strong work ethic Ability to work on own initiative as well part of a team Exceptional verbal and written communication skills Attention to detail and accuracy Self-motivation High-energy Data entry skills Organisational skills and ability to track leads and follow ups A team player with great interpersonal skills Ability to effectively prioritise tasks and workflow Experience is valuable but an aptitude to pick things up and a willingness to learn is essential If you join us we want you to feel valued which is why we offer a very competitive benefits package: Uncapped Commission Hybrid Working Learning and Development Plan Purdicom Pathway Training Platform Motivosity Reward and Recognition system On-Site Gym Purdi Perk Vouchers Pool table/ Batak/Table Football 25 days holiday Extra Holiday for long service 2 Well Being days Birthday Bonus Anniversary Bonus Pension Scheme Medical Scheme Sick Pay Life Insurance 4 x salary Free Parking JBRP1_UKTJ
May 11, 2024
Full time
Purdicom is an exciting, fast-growing technology company based in Oxfordshire. We are a value-added distributor acting as a supply chain partner to many well-established vendors and brands. We supply enterprise-level Wi-Fi, Point-to-Point and security technologies to a very hungry market. The products and services we sell are always in high demand. We are a privately owned, award-winning business that has become a recognised leader in its industry and much like the industry itself, our company has been in continual rapid growth since its inception in 2005. Our headquarters are situated in the most beautiful of surroundings, with the offices set within a series of modern barn conversions right in the heart of the Oxfordshire countryside. Our friendly, diligent team work closely together to ensure our continued success and its that success that our vendors and resellers benefit from when they jump aboard. Position Summary We are looking for a Telesales Executive to generate leads for Ruckus Networks within the Purdicom Sales & Marketing Team and for the Ruckus Networks UK team. This is achieved through proactive outbound call activity, including fact finding, identifying key decision makers, and finding sales opportunities. Meet and exceed agreed activity targets, maintain thorough understanding of products, services, and target industries. The principal duties will be: Calling a combination of existing customers (leads, prospects and customers) as well as cold calling Call to re-engage lapsed customers Fact finding and establishing the key stakeholders and decision makers within an organisation Profiling customer records and updating the CRM in order to support marketing criteria Data cleansing as and when required Accurate data entry to CRM Ability to build credible relationships and establish trust and rapport Understand effective opening, closing and qualification Inviting exiting customers and prospects to events and support various marketing campaigns Booking appointments for the sales teams (scheduling calls and meetings) Effectively presenting the benefits of Ruckus Networks Finding out how we can best support and help partners to win more business Work alongside the Ruckus Networks and Purdicom Sales and Marketing teams Establish new cross/up-sell opportunities to pass to Sales Meet and exceed agreed activity targets and key performance indicators We are looking for the following skills and experience: The ability to persuade and influence effectively at all levels with both internal and external stakeholders Tenacity and resilience Strong work ethic Ability to work on own initiative as well part of a team Exceptional verbal and written communication skills Attention to detail and accuracy Self-motivation High-energy Data entry skills Organisational skills and ability to track leads and follow ups A team player with great interpersonal skills Ability to effectively prioritise tasks and workflow Experience is valuable but an aptitude to pick things up and a willingness to learn is essential If you join us we want you to feel valued which is why we offer a very competitive benefits package: Uncapped Commission Hybrid Working Learning and Development Plan Purdicom Pathway Training Platform Motivosity Reward and Recognition system On-Site Gym Purdi Perk Vouchers Pool table/ Batak/Table Football 25 days holiday Extra Holiday for long service 2 Well Being days Birthday Bonus Anniversary Bonus Pension Scheme Medical Scheme Sick Pay Life Insurance 4 x salary Free Parking JBRP1_UKTJ
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well. Together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs. With over 200 stores nationwide, you ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams. Love your job. In your dream role, you ll receive: -Competitive salary: £33,000 on target earnings -Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards. -Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. -Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. -Progression: No matter where your dreams take you, we ll support your development with the opportunity to progress into different business areas as your experience grows. -Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. The job: Managing our Retail team in Wrexham, you will be responsible for driving team engagement whilst maximising all sales opportunities. At Dreams, we are passionate about our people, so customers and colleagues are our top priority. Through your exceptional leadership, your team will make sure every customer finds their perfect bed. Ready to skip the snooze button and get stuck in? Here s a taste of what you ll be doing day-to-day -Managing and motivating your team to increase sales and ensure the highest level of customer satisfaction. -Driving a positive environment within your store, ensuring you and your team are regularly involved in business initiatives, sharing best practice and having fun. -Proactively leading your team to achieve set goals, expectations and targets through effective coaching and training. -Motivating and inspiring all of our valued dreamers. -Managing the store rota to ensure we have the right people working at the right times. -Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience. This is the type of person we re dreaming of: -Experience: Your previous retail or commercial sales experience will demonstrate your strong track record of store and team management. -Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making. -A proven leader: You will be highly experienced at working to performance targets, and be motivated to achieve results for you and your team. -Inspirational: Your strong ability to lead will inspire and motivate your team. -Communicator: Using your excellent communications skills, you ll be able to build rapport and establish great relationships with customers and colleagues. -Customer-focused: Every day, you ll live our mission by putting our customers at the heart of everything you do. JBRP1_UKTJ
May 11, 2024
Full time
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well. Together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs. With over 200 stores nationwide, you ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams. Love your job. In your dream role, you ll receive: -Competitive salary: £33,000 on target earnings -Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards. -Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. -Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. -Progression: No matter where your dreams take you, we ll support your development with the opportunity to progress into different business areas as your experience grows. -Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. The job: Managing our Retail team in Wrexham, you will be responsible for driving team engagement whilst maximising all sales opportunities. At Dreams, we are passionate about our people, so customers and colleagues are our top priority. Through your exceptional leadership, your team will make sure every customer finds their perfect bed. Ready to skip the snooze button and get stuck in? Here s a taste of what you ll be doing day-to-day -Managing and motivating your team to increase sales and ensure the highest level of customer satisfaction. -Driving a positive environment within your store, ensuring you and your team are regularly involved in business initiatives, sharing best practice and having fun. -Proactively leading your team to achieve set goals, expectations and targets through effective coaching and training. -Motivating and inspiring all of our valued dreamers. -Managing the store rota to ensure we have the right people working at the right times. -Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience. This is the type of person we re dreaming of: -Experience: Your previous retail or commercial sales experience will demonstrate your strong track record of store and team management. -Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making. -A proven leader: You will be highly experienced at working to performance targets, and be motivated to achieve results for you and your team. -Inspirational: Your strong ability to lead will inspire and motivate your team. -Communicator: Using your excellent communications skills, you ll be able to build rapport and establish great relationships with customers and colleagues. -Customer-focused: Every day, you ll live our mission by putting our customers at the heart of everything you do. JBRP1_UKTJ
Canada Life Group (UK) Ltd (The)
Potters Bar, Hertfordshire
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Purpose To support the delivery of a comprehensive, accurate and timely actuarial modelling production service across CLUK in respect of both the Insurance and Wealth Management business units across a portfolio including Individual and bulk purchase annuities, Protection, Equity Release Mortgage, Bond, SIPP, ISA and GIA products to meet all statutory and regulatory needs. The role holder will provide effective management of a number of actuarial trainees and analysts within the actuarial modelling team, with a focus on the development and motivation of the team in order to optimise overall team performance. This actuarial modelling production service includes the valuation of policy liabilities, cash flow matching for ALM purposes, modelled asset valuations and the calculation of regulatory capital requirements in respect of both UK and Canadian reporting regimes under both "base" and "stress" conditions. Key Accountabilities • Support the delivery of a comprehensive, accurate and timely actuarial modelling production service across CLUK in respect of both the Insurance and Wealth Management business units across a portfolio including Individual and bulk purchase annuities, Protection, Equity Release Mortgage, Bond, SIPP , ISA and GIA products to meet all statutory and regulatory needs. • Contribute to the production and validation of actuarial data across CLUK in respect of the valuation of actuarial policy liabilities, cash flow matching for ALM purposes, modelled asset valuations and the calculation of regulatory capital requirements in respect of both UK and Canadian reporting regimes under both "base" and "stress" conditions on a quarterly basis. • This includes updates to assumptions, market and customer data and data validation, model point creation, liabilities and assets value calculations, projections of assets and liabilities to also enable completion of numerous reporting templates and analyses including Profit & Loss attribution and other sensitivities, and testing updates to inputs, processes and systems. • Provide effective management of a small team of actuarial trainees and analysts. Manage, develop and motivate the team in order to optimise the performance of the team. • Provide direction and guidance to the more junior staff to ensure all tasks are understood and appropriate processes and guidelines are followed. • Provide training and develop the skills and knowledge of the team (including providing opportunities for obtaining CPD) so that they have the expertise to achieve the business requirements. • Plan the work of the team to deliver timely results in a highly controlled, compliant regulatory environment taking account of both regular scheduled activities and adhoc business and key stakeholder requirements. • Responsible for the modelling and validation of actuarial data across CLUK in respect of the valuation of actuarial policy liabilities, cash flow matching for ALM purposes, modelled asset valuations and the calculation of regulatory capital requirements in respect of both UK and Canadian reporting regimes under both "base" and "stress" conditions to meet additional annual reporting requirements. • This includes updates to assumptions, market and customer data, data validation, model point creation, liabilities and assets value calculations, projections of assets and liabilities. Enabling the completion of additional reporting templates and sensitivity analyses across all bases and to support the annual ORSA (Own Regulatory and Solvency Assessment), annual basis reviews as well as other modelling runs required on an adhoc basis to support projects and key stakeholder needs. • Proactively seek opportunities for process development and improvement, and implementation of model changes. • Manage a strong control environment across the modelling process which is supported by appropriate key risk indicators; recommend and implement improvements to quality and speed across the end to end modelling process • Maintain up to date process and control documentation and operate other controls required to mitigate risks within appetite in the process. • Ensure end user applications used in the relevant actuarial modelling processes are controlled according to Canada Life's policy on end user computing Desired Knowledge / Experience / Skills Technical Expertise • Good knowledge of prophet and other actuarial models and their commercial application/implication. • Advanced MS excel skills demonstrating efficient use of spreadsheets and basic data manipulation skills • Validating the work of non-qualified and other recently qualified actuaries Communication: • Excellent analytical and report writing/drafting skills • Can explain complexities in a straightforward and accurate way to audiences of differing levels of understanding, with some coaching or support from senior managers. • Proven communication, influencing and negotiation skills whereby they can adapt their message to the audience, demonstrating their ability to share knowledge with the business in a format that is easily understood, balancing the need for required detail where this is necessary and higher level information. Relationship Building: • The ability to develop and maintain strong relationships across the actuarial function, acting with integrity and role modelling the company values at all times, in order to support the organisation in achieving its goals and mitigating the organisations' exposure to risk. • Being able to flex their style and approach to different individuals, with occasional support, in order to achieve a successful outcome. Leadership: • Willing and capable of taking decisions independently in order to progress issues, and able to exercise sound judgement and commercial sense to understand the importance of different issues and assess when matters need to be escalated. • Track record of leading small teams, with the ability to manage, develop and motivate a team of technical actuarial staff. • Able to effectively plan, organise and execute their own work (and the work of others) with minimal supervision, using their sound judgement to spot conflicting priorities and readjust their workload accordingly, with escalation to management only when appropriate. • Identify opportunities for improving processes and propositions and competently analyse and communicate these to line management Developing Self: • An interested and inquisitive individual who is committed to their own ongoing professional and personal development. • Strong commercial awareness and understanding of the needs of the business. Will be able to apply technical actuarial techniques and understand business/commercial implications. Qualifications • Fellow of Institute of Actuaries (or equivalent). Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for. JBRP1_UKTJ
May 11, 2024
Full time
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Purpose To support the delivery of a comprehensive, accurate and timely actuarial modelling production service across CLUK in respect of both the Insurance and Wealth Management business units across a portfolio including Individual and bulk purchase annuities, Protection, Equity Release Mortgage, Bond, SIPP, ISA and GIA products to meet all statutory and regulatory needs. The role holder will provide effective management of a number of actuarial trainees and analysts within the actuarial modelling team, with a focus on the development and motivation of the team in order to optimise overall team performance. This actuarial modelling production service includes the valuation of policy liabilities, cash flow matching for ALM purposes, modelled asset valuations and the calculation of regulatory capital requirements in respect of both UK and Canadian reporting regimes under both "base" and "stress" conditions. Key Accountabilities • Support the delivery of a comprehensive, accurate and timely actuarial modelling production service across CLUK in respect of both the Insurance and Wealth Management business units across a portfolio including Individual and bulk purchase annuities, Protection, Equity Release Mortgage, Bond, SIPP , ISA and GIA products to meet all statutory and regulatory needs. • Contribute to the production and validation of actuarial data across CLUK in respect of the valuation of actuarial policy liabilities, cash flow matching for ALM purposes, modelled asset valuations and the calculation of regulatory capital requirements in respect of both UK and Canadian reporting regimes under both "base" and "stress" conditions on a quarterly basis. • This includes updates to assumptions, market and customer data and data validation, model point creation, liabilities and assets value calculations, projections of assets and liabilities to also enable completion of numerous reporting templates and analyses including Profit & Loss attribution and other sensitivities, and testing updates to inputs, processes and systems. • Provide effective management of a small team of actuarial trainees and analysts. Manage, develop and motivate the team in order to optimise the performance of the team. • Provide direction and guidance to the more junior staff to ensure all tasks are understood and appropriate processes and guidelines are followed. • Provide training and develop the skills and knowledge of the team (including providing opportunities for obtaining CPD) so that they have the expertise to achieve the business requirements. • Plan the work of the team to deliver timely results in a highly controlled, compliant regulatory environment taking account of both regular scheduled activities and adhoc business and key stakeholder requirements. • Responsible for the modelling and validation of actuarial data across CLUK in respect of the valuation of actuarial policy liabilities, cash flow matching for ALM purposes, modelled asset valuations and the calculation of regulatory capital requirements in respect of both UK and Canadian reporting regimes under both "base" and "stress" conditions to meet additional annual reporting requirements. • This includes updates to assumptions, market and customer data, data validation, model point creation, liabilities and assets value calculations, projections of assets and liabilities. Enabling the completion of additional reporting templates and sensitivity analyses across all bases and to support the annual ORSA (Own Regulatory and Solvency Assessment), annual basis reviews as well as other modelling runs required on an adhoc basis to support projects and key stakeholder needs. • Proactively seek opportunities for process development and improvement, and implementation of model changes. • Manage a strong control environment across the modelling process which is supported by appropriate key risk indicators; recommend and implement improvements to quality and speed across the end to end modelling process • Maintain up to date process and control documentation and operate other controls required to mitigate risks within appetite in the process. • Ensure end user applications used in the relevant actuarial modelling processes are controlled according to Canada Life's policy on end user computing Desired Knowledge / Experience / Skills Technical Expertise • Good knowledge of prophet and other actuarial models and their commercial application/implication. • Advanced MS excel skills demonstrating efficient use of spreadsheets and basic data manipulation skills • Validating the work of non-qualified and other recently qualified actuaries Communication: • Excellent analytical and report writing/drafting skills • Can explain complexities in a straightforward and accurate way to audiences of differing levels of understanding, with some coaching or support from senior managers. • Proven communication, influencing and negotiation skills whereby they can adapt their message to the audience, demonstrating their ability to share knowledge with the business in a format that is easily understood, balancing the need for required detail where this is necessary and higher level information. Relationship Building: • The ability to develop and maintain strong relationships across the actuarial function, acting with integrity and role modelling the company values at all times, in order to support the organisation in achieving its goals and mitigating the organisations' exposure to risk. • Being able to flex their style and approach to different individuals, with occasional support, in order to achieve a successful outcome. Leadership: • Willing and capable of taking decisions independently in order to progress issues, and able to exercise sound judgement and commercial sense to understand the importance of different issues and assess when matters need to be escalated. • Track record of leading small teams, with the ability to manage, develop and motivate a team of technical actuarial staff. • Able to effectively plan, organise and execute their own work (and the work of others) with minimal supervision, using their sound judgement to spot conflicting priorities and readjust their workload accordingly, with escalation to management only when appropriate. • Identify opportunities for improving processes and propositions and competently analyse and communicate these to line management Developing Self: • An interested and inquisitive individual who is committed to their own ongoing professional and personal development. • Strong commercial awareness and understanding of the needs of the business. Will be able to apply technical actuarial techniques and understand business/commercial implications. Qualifications • Fellow of Institute of Actuaries (or equivalent). Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for. JBRP1_UKTJ
Skanska, one of the world's leading project development and construction groups, is an inclusive and responsible business that is helping to build a better society. Drawing on our Scandinavian heritage, we are green, innovative, and progressive. We bring together people and technology, as part of our objective to make construction a safer and more collaborative industry. Our infrastructure team brings its design, build and refurbishment expertise to complexprojects across the country.We form strong partnerships with clients and communities to deliver major infrastructureimprovements like A14 improvement scheme, HS2 and Waterloo and Southwest stationupgrade. We are seeking an exceptional individual who can seamlessly blend strategic thinking, engineering knowledge, and collaborative leadership skills to deliver excellence on large-scale infrastructure projects. You will join our Infrastructure team to drive the successful delivery of this mega project and lead the development of Client, Customer, Stakeholder and Supply Chain Relationships. You will: Work alongside the Operations Director to develop Capture Plans, with a focus on competitivity, specific win strategies including a bespoke customer focused, holistic value proposition, including the quality proposal, technical solution, price and programme. As part of the Capture Planning process work with the OU's Lead Design Manager to identify and secure the best design partner for the opportunity. Similarly, consider the need for strategic JV partners and/or supply chain partners, working with the relevant Programme Director/Operations Director to secure on the most appropriate terms to support the strategy. Establish the Project Execution Plan and set up the project organisation. Provide Leadership, direction and mentoring to your team, you will be responsible for large scale multi-disciplinary teams developing high quality solutions on time and on budget. Carry out regular Project reviews to encompass all aspects of project delivery - including financial, commercial, risks and opportunities, delivery, health, safety, quality and environmental considerations, identifying and reporting and specific Client KPI's measured. Develop potential future work opportunities through relationships with clients, suppliers and members of the construction community. We are looking for: Proven collaborative and inclusive leadership skills across a variety of situations, including project delivery, work winning and business leadership. Multi-disciplinary experience in Infrastructure projects. Experience of successfully building and leading large, diverse teams - inspiring the pursuit of excellence and delivering outperformance against defined success measures. Demonstrable project management of complex projects in excess of £200m. Experience of strategic thinking and contributing to the development and implementation of a strategy that delivers against a compelling vision or outcomes. Experience developing and maintaining excellent relationships with customers and stakeholders. Proven knowledge and experience of commercial and contractual conditions and project management. Significant experience in dealing with Infrastructure Clients. Knowledge and understanding of construction contract law and forms of contract through experience and formal training. Experience of planning and statutory processes Ability to research information and data and ability to resolve contractual issues. Understand the balance between support and challenges for Project Managers and peers. Extensive and successful experience of working and collaborating in a Joint Venture/Alliance environment. Equal opportunities We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic - we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska. We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role. Reasonable adjustments We would like you to perform at your best at every stage of our recruitment process. Please contact us using if you require any adjustments that would support you throughout your application. More information about the role Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: The closing date for this vacancy may be subject to change any time
May 11, 2024
Full time
Skanska, one of the world's leading project development and construction groups, is an inclusive and responsible business that is helping to build a better society. Drawing on our Scandinavian heritage, we are green, innovative, and progressive. We bring together people and technology, as part of our objective to make construction a safer and more collaborative industry. Our infrastructure team brings its design, build and refurbishment expertise to complexprojects across the country.We form strong partnerships with clients and communities to deliver major infrastructureimprovements like A14 improvement scheme, HS2 and Waterloo and Southwest stationupgrade. We are seeking an exceptional individual who can seamlessly blend strategic thinking, engineering knowledge, and collaborative leadership skills to deliver excellence on large-scale infrastructure projects. You will join our Infrastructure team to drive the successful delivery of this mega project and lead the development of Client, Customer, Stakeholder and Supply Chain Relationships. You will: Work alongside the Operations Director to develop Capture Plans, with a focus on competitivity, specific win strategies including a bespoke customer focused, holistic value proposition, including the quality proposal, technical solution, price and programme. As part of the Capture Planning process work with the OU's Lead Design Manager to identify and secure the best design partner for the opportunity. Similarly, consider the need for strategic JV partners and/or supply chain partners, working with the relevant Programme Director/Operations Director to secure on the most appropriate terms to support the strategy. Establish the Project Execution Plan and set up the project organisation. Provide Leadership, direction and mentoring to your team, you will be responsible for large scale multi-disciplinary teams developing high quality solutions on time and on budget. Carry out regular Project reviews to encompass all aspects of project delivery - including financial, commercial, risks and opportunities, delivery, health, safety, quality and environmental considerations, identifying and reporting and specific Client KPI's measured. Develop potential future work opportunities through relationships with clients, suppliers and members of the construction community. We are looking for: Proven collaborative and inclusive leadership skills across a variety of situations, including project delivery, work winning and business leadership. Multi-disciplinary experience in Infrastructure projects. Experience of successfully building and leading large, diverse teams - inspiring the pursuit of excellence and delivering outperformance against defined success measures. Demonstrable project management of complex projects in excess of £200m. Experience of strategic thinking and contributing to the development and implementation of a strategy that delivers against a compelling vision or outcomes. Experience developing and maintaining excellent relationships with customers and stakeholders. Proven knowledge and experience of commercial and contractual conditions and project management. Significant experience in dealing with Infrastructure Clients. Knowledge and understanding of construction contract law and forms of contract through experience and formal training. Experience of planning and statutory processes Ability to research information and data and ability to resolve contractual issues. Understand the balance between support and challenges for Project Managers and peers. Extensive and successful experience of working and collaborating in a Joint Venture/Alliance environment. Equal opportunities We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic - we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska. We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role. Reasonable adjustments We would like you to perform at your best at every stage of our recruitment process. Please contact us using if you require any adjustments that would support you throughout your application. More information about the role Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: The closing date for this vacancy may be subject to change any time
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us Hi there! We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are connecting data across channels, predicting future behavior with AI, and individualizing experiences from a single platform with the fastest time to value. We announced that we unlocked our unicorn status after our Series D round. We are backed by top-notch investors including Sequoia Capital, QIA, Riverwood, Endeavor Catalyst and trusted by 1000+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Singapore Airlines, Virgin, Nestle, Nissan, Samsung, Lenovo, Puma, MediaMarkt, IKEA, Allianz, Santander, Dominos, Avon, CNN, and the list goes on. We are the Leader everywhere! We are recognized as a leader in The Forrester Wave for Cross-Channel Campaign Management in Q3, 2021. We are also named a leader in 2021 Gartner Magic Quadrant for Personalization Engines. But wait, there is more. For 21 quarters in a row, we've been ranked as a leader in G2 Mobile Marketing, Personalization, Customer Data Platform, and Customer Journey Analytics Grids. We are also proud to become one of the very few female-led B2B SaaS unicorns in the world. Behind all these achievements, there is an exceptionally talented and passionate team across 28 countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us in this journey, just keep reading. First things first: What is this role about? We're underdogs who believe in the power of actions more than anything. Our sales pros are conversation starters, network builders, and noisemakers. Being a part of our sales team requires a great set of skills, such as relationship building, consulting, strategic thinking, and creating a robust sales pipeline. So we asked our team of sales pros to tell us what their day-to-day is really like and, in a nutshell, this is what they told us. Job Description Own a portfolio of existing accounts and take responsibility for their retention and growth. Identify upsell and cross sell opportunities within existing accounts. Proactively own renewals in accounts in cooperation with the Customer Success team. Succeed in a team selling environment for maximum account penetration and coverage. Consistently forecast monthly and quarterly performance. Negotiate deals and contracts at various levels within the targeted account, with primary focus/importance on "C" and enterprise level negotiations. Participating in meetings with key stakeholders starting from onboarding kick-off and Business Review meetings. Discovering strategic needs and direction of the customers, setting goals and objectives with a customer that will enable the teams to drive business impact. Analyzing stakeholder mapping and setting overall strategy to capture right frequency in touchpoints. Taking ownership of renewal success and strategy to achieve key commercial/contractual targets. Ensuring Customer Success realization is achieved and recognized across key stakeholders and reaching NPS targets ensuring best customer experience and success recognition. Achieving customer advocacy goals with the marketing team with success stories, and testimonials. Monitoring market trends and industry analysis to nurture key stakeholders aligned with Insider Product and Strategic Roadmap execution. Requirements 7+ year experience in Customer Success Management, Account Management, or Sales, ideally in SaaS. Proven oral and written communication abilities, positive and energetic phone skills, and exquisite listening skills. Alas, we've got clients all over the world! Proven track record of using sales & persuasive skills. To be a self-motivated and savvy tech bug, always in search of savvy solutions and ideas to improve our relationship with our clients. To cherish one of our core ethos: care. You'll need to care for our clients and make sure they feel at home with our products and our around the clock support. Passion for testing, measuring, and improving outreach and follow up effectiveness. Strong communication skills in both writing and speaking (English). High sense of responsibility and accountability. A strategic thinker with excellent project and time management skills. Experience negotiating and navigating contracts and legal discussions. Thrives in a fast-paced, high growth, rapidly changing environment. Proven track record of driving decisions collaboratively, resolving conflicts, and ensuring follow-through with verbal and written communication. Strong presentation skills with a high degree of comfort with both large and small audiences and various levels of management (Senior Marketing Executives, IT management, Database administrators, and Data Scientist). Proven track record of building relationships and need discovery with senior customer executives in large or highly strategic accounts, Experience in managing various stakeholder relationships to get consensus on solutions/engagements required. Hold on! Life's a two-way road! Here's what you'll enjoy while spending time with us (perks, anyone?) Mens sana in corpore sano! You'll enjoy delicious and healthy Monday breakfasts, occasional lunches, and afternoon snacks. Plus coffee and tea handy! We are all about our culture & building relationships! Expect a weekly team event / drinks with Insiders :) Vitality - covering for your private medical care. a chance to work in an international, diverse, and inclusive environment, access and opportunity to gain a limitless network all over the globe, a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria, to be part of an industry that's shaping the future of customer experience access to many hard and soft skills pieces of training to help you improve and challenge yourself, access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge. space to share your skills through training sessions and workshops if you wish. Sharing is caring! the infamous team activities that are bursting with fun, no Dress Code! Was this position made for you? So let's talk! We're curious bugs and can't wait to get to know you. We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
May 11, 2024
Full time
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us Hi there! We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are connecting data across channels, predicting future behavior with AI, and individualizing experiences from a single platform with the fastest time to value. We announced that we unlocked our unicorn status after our Series D round. We are backed by top-notch investors including Sequoia Capital, QIA, Riverwood, Endeavor Catalyst and trusted by 1000+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Singapore Airlines, Virgin, Nestle, Nissan, Samsung, Lenovo, Puma, MediaMarkt, IKEA, Allianz, Santander, Dominos, Avon, CNN, and the list goes on. We are the Leader everywhere! We are recognized as a leader in The Forrester Wave for Cross-Channel Campaign Management in Q3, 2021. We are also named a leader in 2021 Gartner Magic Quadrant for Personalization Engines. But wait, there is more. For 21 quarters in a row, we've been ranked as a leader in G2 Mobile Marketing, Personalization, Customer Data Platform, and Customer Journey Analytics Grids. We are also proud to become one of the very few female-led B2B SaaS unicorns in the world. Behind all these achievements, there is an exceptionally talented and passionate team across 28 countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us in this journey, just keep reading. First things first: What is this role about? We're underdogs who believe in the power of actions more than anything. Our sales pros are conversation starters, network builders, and noisemakers. Being a part of our sales team requires a great set of skills, such as relationship building, consulting, strategic thinking, and creating a robust sales pipeline. So we asked our team of sales pros to tell us what their day-to-day is really like and, in a nutshell, this is what they told us. Job Description Own a portfolio of existing accounts and take responsibility for their retention and growth. Identify upsell and cross sell opportunities within existing accounts. Proactively own renewals in accounts in cooperation with the Customer Success team. Succeed in a team selling environment for maximum account penetration and coverage. Consistently forecast monthly and quarterly performance. Negotiate deals and contracts at various levels within the targeted account, with primary focus/importance on "C" and enterprise level negotiations. Participating in meetings with key stakeholders starting from onboarding kick-off and Business Review meetings. Discovering strategic needs and direction of the customers, setting goals and objectives with a customer that will enable the teams to drive business impact. Analyzing stakeholder mapping and setting overall strategy to capture right frequency in touchpoints. Taking ownership of renewal success and strategy to achieve key commercial/contractual targets. Ensuring Customer Success realization is achieved and recognized across key stakeholders and reaching NPS targets ensuring best customer experience and success recognition. Achieving customer advocacy goals with the marketing team with success stories, and testimonials. Monitoring market trends and industry analysis to nurture key stakeholders aligned with Insider Product and Strategic Roadmap execution. Requirements 7+ year experience in Customer Success Management, Account Management, or Sales, ideally in SaaS. Proven oral and written communication abilities, positive and energetic phone skills, and exquisite listening skills. Alas, we've got clients all over the world! Proven track record of using sales & persuasive skills. To be a self-motivated and savvy tech bug, always in search of savvy solutions and ideas to improve our relationship with our clients. To cherish one of our core ethos: care. You'll need to care for our clients and make sure they feel at home with our products and our around the clock support. Passion for testing, measuring, and improving outreach and follow up effectiveness. Strong communication skills in both writing and speaking (English). High sense of responsibility and accountability. A strategic thinker with excellent project and time management skills. Experience negotiating and navigating contracts and legal discussions. Thrives in a fast-paced, high growth, rapidly changing environment. Proven track record of driving decisions collaboratively, resolving conflicts, and ensuring follow-through with verbal and written communication. Strong presentation skills with a high degree of comfort with both large and small audiences and various levels of management (Senior Marketing Executives, IT management, Database administrators, and Data Scientist). Proven track record of building relationships and need discovery with senior customer executives in large or highly strategic accounts, Experience in managing various stakeholder relationships to get consensus on solutions/engagements required. Hold on! Life's a two-way road! Here's what you'll enjoy while spending time with us (perks, anyone?) Mens sana in corpore sano! You'll enjoy delicious and healthy Monday breakfasts, occasional lunches, and afternoon snacks. Plus coffee and tea handy! We are all about our culture & building relationships! Expect a weekly team event / drinks with Insiders :) Vitality - covering for your private medical care. a chance to work in an international, diverse, and inclusive environment, access and opportunity to gain a limitless network all over the globe, a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria, to be part of an industry that's shaping the future of customer experience access to many hard and soft skills pieces of training to help you improve and challenge yourself, access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge. space to share your skills through training sessions and workshops if you wish. Sharing is caring! the infamous team activities that are bursting with fun, no Dress Code! Was this position made for you? So let's talk! We're curious bugs and can't wait to get to know you. We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
Operations Supervisor JD.pdf Essentials Behaviour Standard.pdf Conditions of Service.pdf Do you genuinely love people and instinctively know how to bring the best out in them? Do you have an inquisitive, analytical, and organised mind and love working in a fast-paced environment ? W e have an amazing opportunity for you to join our team as an O perations Supervisor . Working in our busy leisure centres , y ou will be responsible for running the shift, delivering great customer service, and looking after our staf f and customers. Background in leisure oper a tions is not essential and we welcome application s from candidates with experience in hospitality, retail, or other customer service environments. What we offer: Generous holiday allowance (32 days, rising with service up to 40 days) Paid sick leave Company pension Flexible working hours Opportunities for training, career growth and development Free membership across all our centres with access to fitness classes, gyms, and swimming pools Cycle-to-work scheme Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more) No two days will be the same and y ou will be responsible for : Assuring the training, development, and performance of your team . Leading by example to make a positive difference in th eir ability to perform safely, efficiently, and professionally and deliver superior customer service. The s mooth running of day-to-day operations of the venue to deliver a seamless and positive service experience for all customers. Interact ing with customers and resolving enquiries and complaints in a calm and professional manner , leading to exceptional member satisfaction . Ensuring compliance with health and safety, risk assessments, security regulations and protocols through all services and activities. Our ideal candidate will be: Decisive, fair, and consistent problem-solver with critical decision-making skills , able to organise and prioritise to strategically develop creative solutions for complex issues . Able to c learly convey information and ideas ; engage and connect with a wide range of internal and external stakeholders . Great listener with e xcellent customer service skills able to effectively manage difficult situations . Experience d leader with a proven track record of success and a genuine desire to engage , motivate and develop a team . Apply today. Closing Date: 26 May 2024 Assessment Date: 31 May 2024 Registered Scottish Charity No: SC027450 We are proud members of the Disability Confident Scheme. We encourage applications from people with disabilities and will offer support with reasonable adjustments where required. We are committed to offering an interview to applicants with disabilities who meet the minimum criteria for the job.
May 11, 2024
Full time
Operations Supervisor JD.pdf Essentials Behaviour Standard.pdf Conditions of Service.pdf Do you genuinely love people and instinctively know how to bring the best out in them? Do you have an inquisitive, analytical, and organised mind and love working in a fast-paced environment ? W e have an amazing opportunity for you to join our team as an O perations Supervisor . Working in our busy leisure centres , y ou will be responsible for running the shift, delivering great customer service, and looking after our staf f and customers. Background in leisure oper a tions is not essential and we welcome application s from candidates with experience in hospitality, retail, or other customer service environments. What we offer: Generous holiday allowance (32 days, rising with service up to 40 days) Paid sick leave Company pension Flexible working hours Opportunities for training, career growth and development Free membership across all our centres with access to fitness classes, gyms, and swimming pools Cycle-to-work scheme Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more) No two days will be the same and y ou will be responsible for : Assuring the training, development, and performance of your team . Leading by example to make a positive difference in th eir ability to perform safely, efficiently, and professionally and deliver superior customer service. The s mooth running of day-to-day operations of the venue to deliver a seamless and positive service experience for all customers. Interact ing with customers and resolving enquiries and complaints in a calm and professional manner , leading to exceptional member satisfaction . Ensuring compliance with health and safety, risk assessments, security regulations and protocols through all services and activities. Our ideal candidate will be: Decisive, fair, and consistent problem-solver with critical decision-making skills , able to organise and prioritise to strategically develop creative solutions for complex issues . Able to c learly convey information and ideas ; engage and connect with a wide range of internal and external stakeholders . Great listener with e xcellent customer service skills able to effectively manage difficult situations . Experience d leader with a proven track record of success and a genuine desire to engage , motivate and develop a team . Apply today. Closing Date: 26 May 2024 Assessment Date: 31 May 2024 Registered Scottish Charity No: SC027450 We are proud members of the Disability Confident Scheme. We encourage applications from people with disabilities and will offer support with reasonable adjustments where required. We are committed to offering an interview to applicants with disabilities who meet the minimum criteria for the job.
IT Security and Compliance Analyst York - Hybrid (2-3 days per week on-site) 12 months Main Purpose: Provide Security & Compliance support to the NiM businesses and IT incl. relevant contribution to agreed IT support model, operational sustain incl. incident and request management, Market Security Compliance Indicator (MSCI) measure and Information Security Managment (ISMS) contribution. Key Outputs: Sustain the IT product portfolio, across all UKI NiM (Nestle in the Market) businesses, by providing first level support, incorporating the Service Portal and subject matter experts, to agreed targets and SLO, ensuring Compliance by following relevant GLOBE Standards and Policies, incl. Nestl IT Security Policy and Cyber Securirty Awareness Supporting the Security & Compliance Specialists with ownership or support of relevant MSCI measures and ISMS controls Providing support to the Market Role Coordinator for GLOBE SAP Security sustain and projects Supporting the application compliance process and governance framework for solution onboarding. Specifically supporting facilitation of the Control Decision Tree, application controls and supporting IT application owners to supply adequate evidence whilst providing guidance on required remediation. Sustaining the IT Software Asset Management Standard, with specific support where required (incl. supporting SAM Service Functional Owners, compliance evidence, ensuring SAM compliant process and behaviours) Maintain knowledge in key areas of Security & Compliance to ensure cross-skilling and sufficient cover for team members Supporting the IT and business to ensure we are 'In Control' inc. IT Standards & controls Key Relationships External to Nestle Group: External Auditors when requested (e.g. Ernst & Young) External suppliers as needed (e.g. SAP, HP etc.) Work with external customers and vendors to ensure compliance Main Purpose of Job: Some experience of IT Security and Compliance (incl. MSCI and ISMS) Evidence of delivering results Good working knowledge of IS/IT systems & processes Experience and knowledge of Audits and Risk Assessments Good understanding of key IS/IT Security policies Good understanding of all IT Security & Compliance Standards (incl. RISE, Cloud, Digital etc.) Ability to deliver training or Present to employees Knowledge: Core knowledge of the 10 Nestl Corporate Business Principles and expert knowledge in our areas of responsibility. Good understanding of the Nestl UKI NiM business. Basic knowledge of inter-relationship of NiM businesses, key functions and their key priorities. Good knowledge of Nestl Management and Leadership Principles. Good understanding of IIRM (Interaction, Incident & Request Management Best Practice) Effective prioritisation (Able to assess impact on a Business impacting incident and prioritise accordingly) Good Knowledge of Nestl IT Security & Compliance standard requirements (End User Security, RISE, Cloud & own subject matter compliance requirements) Randstad Business Support is acting as an Employment Business in relation to this vacancy.
May 11, 2024
Contractor
IT Security and Compliance Analyst York - Hybrid (2-3 days per week on-site) 12 months Main Purpose: Provide Security & Compliance support to the NiM businesses and IT incl. relevant contribution to agreed IT support model, operational sustain incl. incident and request management, Market Security Compliance Indicator (MSCI) measure and Information Security Managment (ISMS) contribution. Key Outputs: Sustain the IT product portfolio, across all UKI NiM (Nestle in the Market) businesses, by providing first level support, incorporating the Service Portal and subject matter experts, to agreed targets and SLO, ensuring Compliance by following relevant GLOBE Standards and Policies, incl. Nestl IT Security Policy and Cyber Securirty Awareness Supporting the Security & Compliance Specialists with ownership or support of relevant MSCI measures and ISMS controls Providing support to the Market Role Coordinator for GLOBE SAP Security sustain and projects Supporting the application compliance process and governance framework for solution onboarding. Specifically supporting facilitation of the Control Decision Tree, application controls and supporting IT application owners to supply adequate evidence whilst providing guidance on required remediation. Sustaining the IT Software Asset Management Standard, with specific support where required (incl. supporting SAM Service Functional Owners, compliance evidence, ensuring SAM compliant process and behaviours) Maintain knowledge in key areas of Security & Compliance to ensure cross-skilling and sufficient cover for team members Supporting the IT and business to ensure we are 'In Control' inc. IT Standards & controls Key Relationships External to Nestle Group: External Auditors when requested (e.g. Ernst & Young) External suppliers as needed (e.g. SAP, HP etc.) Work with external customers and vendors to ensure compliance Main Purpose of Job: Some experience of IT Security and Compliance (incl. MSCI and ISMS) Evidence of delivering results Good working knowledge of IS/IT systems & processes Experience and knowledge of Audits and Risk Assessments Good understanding of key IS/IT Security policies Good understanding of all IT Security & Compliance Standards (incl. RISE, Cloud, Digital etc.) Ability to deliver training or Present to employees Knowledge: Core knowledge of the 10 Nestl Corporate Business Principles and expert knowledge in our areas of responsibility. Good understanding of the Nestl UKI NiM business. Basic knowledge of inter-relationship of NiM businesses, key functions and their key priorities. Good knowledge of Nestl Management and Leadership Principles. Good understanding of IIRM (Interaction, Incident & Request Management Best Practice) Effective prioritisation (Able to assess impact on a Business impacting incident and prioritise accordingly) Good Knowledge of Nestl IT Security & Compliance standard requirements (End User Security, RISE, Cloud & own subject matter compliance requirements) Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Purpose of the Job: To complete social care assessments and undertake casework of residents in the community and other care settings. To commission care services according to assessment outcomes and eligibility in relation to the Care Act. To participate in the duty rota - this is the single point of contact for referrals for Adult Social Care. Where necessary undertake crisis intervention where enquiries indicate the need for immediate risk management. Main Responsibilities: To carry out home visits and consult with service users, carers, and relevant agencies and professionals. To alert the Registered Care Manager to any safeguarding concerns. To ensure assessments and support plans are carried out in a person-centered and outcome-focused way. To advise on the use of personal budgets and direct payments. Where appropriate, to assist customers to maximise their independence. To undertake any necessary adjustments or to cease care packages by both the organization's Eligibility Criteria and Operational Guidance and the needs of the service user. To make any necessary arrangements for the implementation of changes in service provision. To commission and make arrangements for the provision of new services when needed or refer to other appropriate agencies. To maintain efficient and effective liaison with all Departmental Staff and other Independent and Voluntary Agencies. To maintain accurate case records and to prepare any required reports. To maintain accurate statistical data and the Department's computerized information system. To work within and contribute to the development of departmental and team procedures and policies. To participate in regular supervision and the Appraisal process and attend training as required. Attend and participate in relevant staff and service meetings. In all of the above to undertake practice in an anti-discriminatory and anti oppressive manner. Any other duties as directed by your line manager, Director or as agreed with the Senior Management Group. To act by the principles set out in the Employee Code of Conduct and the organization's Values, recognizing the duty of all public sector employees to discharge public functions reasonably and according to the law. Duties And Responsibilities Objectives To ensure that agreed quality assurance initiatives are implemented within the home. Liaise with social care regulators and local authorities to ensure satisfactory standards are maintained To become the person in charge responsible for the day-to-day running of the homecare services with 24-hour responsibility for the care of the Service users. To be the Information Governance Lead for their home and to work in collaboration with the Company's Information Governance Lead, being accountable to the Senior Operations Team. To provide improvement, independence, and choice for Service Users, making sure they are treated with dignity at all times. To manage the effective use of resources and maintain high levels of occupancy. To comply with all regulatory requirements at all times and in particular the Regulations for the Registration and Inspection of the services. To ensure policy and procedures are implemented and understood by all the staff to ensure the highest standard of care. Leadership To provide leadership to all staff to deliver the highest possible quality of care within a safe working and living environment. To be a good model for all employees, being approachable and providing a regular presence on the "shop floor" as well as being consistent in all actions and decisions. To set and maintain clear standards within the service in line with the Verity Healthcare quality assessment tool. To ensure that staff selection processes for all applied thoroughly and that all candidates are treated professionally. To ensure all staff maintain the registration with their national bodies. To develop a culture of continuous quality improvement using the framework of clinical governance. To maintain a comprehensive induction process for all new employees to ensure they are effectively introduced to the Service, the Service Users, and good practices within their first week. To ensure that NMC and Care Assistants and Support Worker's codes of professional conduct and guidelines relating to professional practices are followed at all times. Take responsibility and accountability for the delivery of professional, competent and high-quality care. To conduct regular reviews with new employees during their probationary period and to always conduct a three-monthly review to confirm the appointment or extend the probation period. To ensure all staff are annually appraised and that required standards of performance are being achieved, to manage under-performance through objective setting and regular reviews, and that regular supervisions occur in line with company policy. To ensure complaints and suggestions are positively actioned and dealt with correctly. To identify individual training needs in line with the organization's objectives and the employee's performance, arranging training and evaluating their effectiveness, and ensuring that staff has completed the required training each year. To hold regular staff, Service Users, and stake holders meetings to provide and receive feedback, and administer the questionnaires provided as part of the company's. Quality Assurance Systems. Care Practice To ensure that all Service Users have an up-to-date care plan, which is regularly evaluated and actively involves Service Users in the preparation. Ensure all risks associated with care e.g. moving and handling, mobility, challenging behavior, and skin care are identified and correctly actioned. To regularly monitor the delivery of care given by all staff ensuring that the physical, social, psychological, and emotional needs of the Service User are recognized, assessed, and met. To ensure the Service and its processes are fully compliant with the Mental Capacity Act and that service users are empowered to make choices where able and where not best interest decisions are made on their behalf involving all those necessary. To ensure the Service is compliant with DoLS legislation. To ensure that there is a regular program of activities, which are arranged in line with the Service Users' needs. To ensure the Service Users receive a pleasant nutritional diet. To ensure an active named nurse and key worker key worker system for all the Service Users. To ensure the maintenance of the highest standards of care consistent with the requirements of CQC/Funding Authorities. To arrange regular reviews with Social Workers, Service Users, Relatives, and Key Workers. To conduct a pre-admission assessment for all potential Service Users. To meet professional and legal responsibilities with regard to the storage, handling, and administration of drugs. Ensure the protection and safety of Service Users at all times, which requires conducting regular health and safety checks and checks that the call bell system and the fire alarm systems are always fully functional. General Management To understand the legal requirements of the Care Quality Commission (CQC) and the Regulations and other legislations and ensure the Service complies with Essential Standards of Quality and Safety, and whatever legislation or relevant standards that may be in force at any time. To personally have a full understanding and working knowledge of all Verity Healthcare policies and procedures and ensure that all these policies are applied at all times. To be responsible for completing the staff rota and ensuring that the staffing ratio meets the needs of the Service Users. Ensure that all annual leave requests are coordinated to prevent disruption in the Service. To control sickness absence by always conducting back-to-work interviews and correctly applying company policy. To carry out the duties of "The Responsible Officer" and ensure that the service compiles with all statutory obligations and relevant legislation (e.g. environmental health, health & safety, and fire regulations). To meet professional and legal responsibilities with Health and Safety issues and ensure that all monitoring requirements are met. To Promote a positive customer care-orientated environment and ensure all staff are familiar with the company complaints procedure To remain professionally updated and ensure care in all areas is delivered in line with the latest research to promote evidence-based practice. To participate in the recruitment, selection, and retention of staff. To liaise effectively with Head Office Departments, building good working relationships, as required for the good operation of the Service. Ensure that all Service Users have a copy of the terms and conditions of care and that all the necessary funding documents are completed. To enable service users to control their own financial affairs, where possible. To ensure that all Service Users' finances are controlled and up-to-date accurate records are kept of all transactions, the financial control of their affairs must be undertaken with total accuracy and security. To ensure the security and confidentially of records and information relating to the service. Ensure that staff hours are recorded and sent to payroll on time. . click apply for full job details
May 11, 2024
Full time
Purpose of the Job: To complete social care assessments and undertake casework of residents in the community and other care settings. To commission care services according to assessment outcomes and eligibility in relation to the Care Act. To participate in the duty rota - this is the single point of contact for referrals for Adult Social Care. Where necessary undertake crisis intervention where enquiries indicate the need for immediate risk management. Main Responsibilities: To carry out home visits and consult with service users, carers, and relevant agencies and professionals. To alert the Registered Care Manager to any safeguarding concerns. To ensure assessments and support plans are carried out in a person-centered and outcome-focused way. To advise on the use of personal budgets and direct payments. Where appropriate, to assist customers to maximise their independence. To undertake any necessary adjustments or to cease care packages by both the organization's Eligibility Criteria and Operational Guidance and the needs of the service user. To make any necessary arrangements for the implementation of changes in service provision. To commission and make arrangements for the provision of new services when needed or refer to other appropriate agencies. To maintain efficient and effective liaison with all Departmental Staff and other Independent and Voluntary Agencies. To maintain accurate case records and to prepare any required reports. To maintain accurate statistical data and the Department's computerized information system. To work within and contribute to the development of departmental and team procedures and policies. To participate in regular supervision and the Appraisal process and attend training as required. Attend and participate in relevant staff and service meetings. In all of the above to undertake practice in an anti-discriminatory and anti oppressive manner. Any other duties as directed by your line manager, Director or as agreed with the Senior Management Group. To act by the principles set out in the Employee Code of Conduct and the organization's Values, recognizing the duty of all public sector employees to discharge public functions reasonably and according to the law. Duties And Responsibilities Objectives To ensure that agreed quality assurance initiatives are implemented within the home. Liaise with social care regulators and local authorities to ensure satisfactory standards are maintained To become the person in charge responsible for the day-to-day running of the homecare services with 24-hour responsibility for the care of the Service users. To be the Information Governance Lead for their home and to work in collaboration with the Company's Information Governance Lead, being accountable to the Senior Operations Team. To provide improvement, independence, and choice for Service Users, making sure they are treated with dignity at all times. To manage the effective use of resources and maintain high levels of occupancy. To comply with all regulatory requirements at all times and in particular the Regulations for the Registration and Inspection of the services. To ensure policy and procedures are implemented and understood by all the staff to ensure the highest standard of care. Leadership To provide leadership to all staff to deliver the highest possible quality of care within a safe working and living environment. To be a good model for all employees, being approachable and providing a regular presence on the "shop floor" as well as being consistent in all actions and decisions. To set and maintain clear standards within the service in line with the Verity Healthcare quality assessment tool. To ensure that staff selection processes for all applied thoroughly and that all candidates are treated professionally. To ensure all staff maintain the registration with their national bodies. To develop a culture of continuous quality improvement using the framework of clinical governance. To maintain a comprehensive induction process for all new employees to ensure they are effectively introduced to the Service, the Service Users, and good practices within their first week. To ensure that NMC and Care Assistants and Support Worker's codes of professional conduct and guidelines relating to professional practices are followed at all times. Take responsibility and accountability for the delivery of professional, competent and high-quality care. To conduct regular reviews with new employees during their probationary period and to always conduct a three-monthly review to confirm the appointment or extend the probation period. To ensure all staff are annually appraised and that required standards of performance are being achieved, to manage under-performance through objective setting and regular reviews, and that regular supervisions occur in line with company policy. To ensure complaints and suggestions are positively actioned and dealt with correctly. To identify individual training needs in line with the organization's objectives and the employee's performance, arranging training and evaluating their effectiveness, and ensuring that staff has completed the required training each year. To hold regular staff, Service Users, and stake holders meetings to provide and receive feedback, and administer the questionnaires provided as part of the company's. Quality Assurance Systems. Care Practice To ensure that all Service Users have an up-to-date care plan, which is regularly evaluated and actively involves Service Users in the preparation. Ensure all risks associated with care e.g. moving and handling, mobility, challenging behavior, and skin care are identified and correctly actioned. To regularly monitor the delivery of care given by all staff ensuring that the physical, social, psychological, and emotional needs of the Service User are recognized, assessed, and met. To ensure the Service and its processes are fully compliant with the Mental Capacity Act and that service users are empowered to make choices where able and where not best interest decisions are made on their behalf involving all those necessary. To ensure the Service is compliant with DoLS legislation. To ensure that there is a regular program of activities, which are arranged in line with the Service Users' needs. To ensure the Service Users receive a pleasant nutritional diet. To ensure an active named nurse and key worker key worker system for all the Service Users. To ensure the maintenance of the highest standards of care consistent with the requirements of CQC/Funding Authorities. To arrange regular reviews with Social Workers, Service Users, Relatives, and Key Workers. To conduct a pre-admission assessment for all potential Service Users. To meet professional and legal responsibilities with regard to the storage, handling, and administration of drugs. Ensure the protection and safety of Service Users at all times, which requires conducting regular health and safety checks and checks that the call bell system and the fire alarm systems are always fully functional. General Management To understand the legal requirements of the Care Quality Commission (CQC) and the Regulations and other legislations and ensure the Service complies with Essential Standards of Quality and Safety, and whatever legislation or relevant standards that may be in force at any time. To personally have a full understanding and working knowledge of all Verity Healthcare policies and procedures and ensure that all these policies are applied at all times. To be responsible for completing the staff rota and ensuring that the staffing ratio meets the needs of the Service Users. Ensure that all annual leave requests are coordinated to prevent disruption in the Service. To control sickness absence by always conducting back-to-work interviews and correctly applying company policy. To carry out the duties of "The Responsible Officer" and ensure that the service compiles with all statutory obligations and relevant legislation (e.g. environmental health, health & safety, and fire regulations). To meet professional and legal responsibilities with Health and Safety issues and ensure that all monitoring requirements are met. To Promote a positive customer care-orientated environment and ensure all staff are familiar with the company complaints procedure To remain professionally updated and ensure care in all areas is delivered in line with the latest research to promote evidence-based practice. To participate in the recruitment, selection, and retention of staff. To liaise effectively with Head Office Departments, building good working relationships, as required for the good operation of the Service. Ensure that all Service Users have a copy of the terms and conditions of care and that all the necessary funding documents are completed. To enable service users to control their own financial affairs, where possible. To ensure that all Service Users' finances are controlled and up-to-date accurate records are kept of all transactions, the financial control of their affairs must be undertaken with total accuracy and security. To ensure the security and confidentially of records and information relating to the service. Ensure that staff hours are recorded and sent to payroll on time. . click apply for full job details
Head Concierge Position at luxury residential building Line Manager - Residential Director Monday-Friday: 9am-6pm Super-prime development in the heart of Knightsbridge, London looking is for a Head Concierge.The Head Concierge will supervise the Concierge Team Members and will be responsible for the delivery of excellent customer service to the residents and visitors. Job Requirements - To act as line manager for the Concierge Team Members, and provide continuous training and support to the concierge team.- To ensure the Concierge Team Members have a comprehensive understanding of the SOP manual and that they act in accordance with its policies and procedures, ensuring the manual is regularly reviewed and kept up-to-date.- To ensure that all Concierge Team Members are fully conversant with the health & safety, fire, and emergency procedures.- To ensure that all residents and visitors are greeted promptly and courteously, in a warm and friendly manner.- To ensure that all reception and common parts areas are immaculate at all times, including outside of the main entrance. Experience Requirements - Previous experience in a similar position within a residential and/ or 5 hotel.- Excellent leadership skills, inter-personal and communication skills.- A passion for delivering exceptional levels of customer service.- Must be assertive, show initiative and have a very keen eye for detail.- Efficient in multi-tasking in high pressure environments.
May 11, 2024
Full time
Head Concierge Position at luxury residential building Line Manager - Residential Director Monday-Friday: 9am-6pm Super-prime development in the heart of Knightsbridge, London looking is for a Head Concierge.The Head Concierge will supervise the Concierge Team Members and will be responsible for the delivery of excellent customer service to the residents and visitors. Job Requirements - To act as line manager for the Concierge Team Members, and provide continuous training and support to the concierge team.- To ensure the Concierge Team Members have a comprehensive understanding of the SOP manual and that they act in accordance with its policies and procedures, ensuring the manual is regularly reviewed and kept up-to-date.- To ensure that all Concierge Team Members are fully conversant with the health & safety, fire, and emergency procedures.- To ensure that all residents and visitors are greeted promptly and courteously, in a warm and friendly manner.- To ensure that all reception and common parts areas are immaculate at all times, including outside of the main entrance. Experience Requirements - Previous experience in a similar position within a residential and/ or 5 hotel.- Excellent leadership skills, inter-personal and communication skills.- A passion for delivering exceptional levels of customer service.- Must be assertive, show initiative and have a very keen eye for detail.- Efficient in multi-tasking in high pressure environments.
2nd Line IT Technician Location : Ringwood, Hampshire, BH24 3FW + hybrid home working. Salary: £25,000 £28,000, DOE + Profit share + Benefits Hours: 37.5 hours per week Contract: Full time, Permanent Join us as a 2nd Line IT Technician! Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Benefits - The Package • Ongoing training and support • Company Profit Share (first £3,600 is tax free) • 22 days annual leave plus bank holidays, increasing with length of service. • Birthday as additional paid leave. • Additional paid leave (dependent on company performance). • Company sick pay policy. • Pension Scheme. • Private Medical Insurance including dental. • Free Parking • Hybrid Working • Progression opportunities. • Fresh fruit, the occasional pizza and a posh coffee machine! 2nd Line Technician - The Role We are looking for a 2nd Line Technician to help us deliver outstanding service to our customers, you will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. You will also be: • Receiving technical escalations from 1st Line. • Performing routine maintenance checks and updates. • Supporting the 1st line team and knowledge sharing. • Progressing and closing incidents and requests. • Liaising with internal and external customers. 2nd Line Technician - The skills you will need To succeed in this role, you ll need a good knowledge of IT troubleshooting and problem solving as well as experience within an IT customer service environment. • A good knowledge of IT troubleshooting and problem solving. • Experience within an IT customer service environment. • Taking responsibility for your workload • Be helpful and approachable • Excellent time management skills • Good communicator • Working knowledge of ITIL This role is subject to a clear standard DBS check being received. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
May 11, 2024
Full time
2nd Line IT Technician Location : Ringwood, Hampshire, BH24 3FW + hybrid home working. Salary: £25,000 £28,000, DOE + Profit share + Benefits Hours: 37.5 hours per week Contract: Full time, Permanent Join us as a 2nd Line IT Technician! Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Benefits - The Package • Ongoing training and support • Company Profit Share (first £3,600 is tax free) • 22 days annual leave plus bank holidays, increasing with length of service. • Birthday as additional paid leave. • Additional paid leave (dependent on company performance). • Company sick pay policy. • Pension Scheme. • Private Medical Insurance including dental. • Free Parking • Hybrid Working • Progression opportunities. • Fresh fruit, the occasional pizza and a posh coffee machine! 2nd Line Technician - The Role We are looking for a 2nd Line Technician to help us deliver outstanding service to our customers, you will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. You will also be: • Receiving technical escalations from 1st Line. • Performing routine maintenance checks and updates. • Supporting the 1st line team and knowledge sharing. • Progressing and closing incidents and requests. • Liaising with internal and external customers. 2nd Line Technician - The skills you will need To succeed in this role, you ll need a good knowledge of IT troubleshooting and problem solving as well as experience within an IT customer service environment. • A good knowledge of IT troubleshooting and problem solving. • Experience within an IT customer service environment. • Taking responsibility for your workload • Be helpful and approachable • Excellent time management skills • Good communicator • Working knowledge of ITIL This role is subject to a clear standard DBS check being received. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
Role: Sales Service Specialist Location: Maidenhead Salary: 14 per hour Hours: 37.5 per week - full time in office Job Type : 12 month contract About Abbott: Creates life changing technologies and offers information, medicines and breakthroughs to help manage health From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world's blood donations to ensure a healthy supply, the purpose is to make the world a better place by bringing life-changing health technologies to the people who need them. Global supplier in healthcare markets with operations based globally A global healthcare leader that helps people live more fully at all stages of life. The portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. 109,000 colleagues serve people in more than 160 countries. The Role & Responsibilities: The Sales Service Specialist is responsible for processing e-mailed, e-faxed, EDI orders and dealing with all manner of telephone enquiries from customers and salespeople. Process orders from customers, salespeople and engineers via telephone, fax, post or email. Enter orders into SAP (Symphony) & AS400 system by specific allocation times throughout the day. Handle telephone or email internal/external customer queries on deliveries, invoice pricing, product availability and all topics relating to customer orders. This may involve communication with other departments within Maidenhead in addition to staff in Germany or Ireland. Business admin Order entry Administrative duties Attend regular team meetings and display input in team projects. Understand customer key issues through customer visits with Sales People or Engineers. Any other responsibilities of the Sales Service Dept that require assistance. Skills Required & Background: Excellent communicator with proven telephone skills. Team player, being reliable and a good timekeeper. Able to demonstrate previous involvement in team projects. Willing to perform routine tasks and projects requiring initiative and self motivation. Previous knowledge and experience of Sales Order Processing systems (preferably SAP). Knowledge and experience of Microsoft Office applications (preferably Microsoft Excel) as well as previous experience in a Customer Service environment, would be preferable. Standard Benefits: Randstad benefits app with access to shopping and fashion discounts, holiday discounts Free employee assistance program Access to the clients internal permanent vacancy list Free parking Free Electric car charger Free Lavazza coffee machine Affordable canteen Subsidised canteen Randstad Business Support is acting as an Employment Business in relation to this vacancy.
May 11, 2024
Seasonal
Role: Sales Service Specialist Location: Maidenhead Salary: 14 per hour Hours: 37.5 per week - full time in office Job Type : 12 month contract About Abbott: Creates life changing technologies and offers information, medicines and breakthroughs to help manage health From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world's blood donations to ensure a healthy supply, the purpose is to make the world a better place by bringing life-changing health technologies to the people who need them. Global supplier in healthcare markets with operations based globally A global healthcare leader that helps people live more fully at all stages of life. The portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. 109,000 colleagues serve people in more than 160 countries. The Role & Responsibilities: The Sales Service Specialist is responsible for processing e-mailed, e-faxed, EDI orders and dealing with all manner of telephone enquiries from customers and salespeople. Process orders from customers, salespeople and engineers via telephone, fax, post or email. Enter orders into SAP (Symphony) & AS400 system by specific allocation times throughout the day. Handle telephone or email internal/external customer queries on deliveries, invoice pricing, product availability and all topics relating to customer orders. This may involve communication with other departments within Maidenhead in addition to staff in Germany or Ireland. Business admin Order entry Administrative duties Attend regular team meetings and display input in team projects. Understand customer key issues through customer visits with Sales People or Engineers. Any other responsibilities of the Sales Service Dept that require assistance. Skills Required & Background: Excellent communicator with proven telephone skills. Team player, being reliable and a good timekeeper. Able to demonstrate previous involvement in team projects. Willing to perform routine tasks and projects requiring initiative and self motivation. Previous knowledge and experience of Sales Order Processing systems (preferably SAP). Knowledge and experience of Microsoft Office applications (preferably Microsoft Excel) as well as previous experience in a Customer Service environment, would be preferable. Standard Benefits: Randstad benefits app with access to shopping and fashion discounts, holiday discounts Free employee assistance program Access to the clients internal permanent vacancy list Free parking Free Electric car charger Free Lavazza coffee machine Affordable canteen Subsidised canteen Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Summary £14 - £14.50 per hour 25-30 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
May 11, 2024
Full time
Summary £14 - £14.50 per hour 25-30 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Permanent - Full Time Do you want to be involved in creating iconic buildings, using intelligent solutions to deliver bespoke projects to our clients and be part of the future of construction? Then join our team as a Project Manager start the future, today! About the Role You'll join us to successfully manage the allocated multi-disciplinary projects and their associated activities from conception through to completion, delivering work that meets project requirements, customer satisfaction and in accordance with Morgan Sindall standards, whilst ensuring Perfect Delivery is achieved. About You We are looking for someone who is educated to degree level or equivalent in a relevant industry subject and who has proven experience as a Project Manager, working on a construction site. You will have completed a SMSTS 5-day safety qualification and hold a relevant CSCS card, and have sound knowledge of construction methods, health and safety, and legal regulations. You will have good planning and time management skills and have some experience of supervising a team. You will be confident when it comes to setting out earthworks and structures and have a good understanding of bill of quantities. Experience of working on Educational, Healthcare, Leisure or Defence schemes between £5 and £20 million would be advantageous, along with tier 1 contractor experience. A full UK driving licence is essential. Benefits We strive to support our colleagues to achieve a healthy work-life balance. We understand that many of our people have family and personal responsibilities and so we are committed to providing that support. Pension Scheme matched up to 6%; 26 days holiday plus bank holidays and rising to 30 days after 8 years' service and the holiday plus scheme; Private Healthcare Cover; Life Assurance up to 4 times your basic salary; Recognition for professional qualification/membership achieved up to £1000; Mental Wellbeing and Employee Supports; People Portal for high street discounts; Long Service Wards; Sharesave Plan; Incentive Scheme; Enhanced Family leave and more! About Us Morgan Sindall provides national construction and infrastructure services to private and public sector customers across a comprehensive range of markets. We aim to create great results for our customers, partners and ourselves. Our Leadership are focused on building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives our business strategy. We have a balanced approach to securing new work, engaging with customers and frameworks that offer the opportunity for long-term relationships and repeat business. Please refer to the full Job Description upon completing your application. At Morgan Sindall Construction we encourage diversity of people and thought, and we embrace peoples' differences. Everyone is unique and we value the different ideas, experiences, and perspectives that each individual brings to their work, their team, and the wider business. We are committed to ensuring we create the very best place to work in the industry, and an environment where every person feels included and is treated equally, fairly and with respect. We actively promote an inclusive culture where you can be yourself at work. It's this approach we believe brings out the best in everyone and creates a fun, dynamic, innovative, and rewarding environment. Morgan Sindall is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. We are also an Investors in People company. Recruitment Agencies: Morgan Sindall Construction has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies. Please note that any CVs submitted will be deemed as gifted to Morgan Sindall and any agency terms & conditions associated with the use of such CVs will be null and void.
May 11, 2024
Full time
Permanent - Full Time Do you want to be involved in creating iconic buildings, using intelligent solutions to deliver bespoke projects to our clients and be part of the future of construction? Then join our team as a Project Manager start the future, today! About the Role You'll join us to successfully manage the allocated multi-disciplinary projects and their associated activities from conception through to completion, delivering work that meets project requirements, customer satisfaction and in accordance with Morgan Sindall standards, whilst ensuring Perfect Delivery is achieved. About You We are looking for someone who is educated to degree level or equivalent in a relevant industry subject and who has proven experience as a Project Manager, working on a construction site. You will have completed a SMSTS 5-day safety qualification and hold a relevant CSCS card, and have sound knowledge of construction methods, health and safety, and legal regulations. You will have good planning and time management skills and have some experience of supervising a team. You will be confident when it comes to setting out earthworks and structures and have a good understanding of bill of quantities. Experience of working on Educational, Healthcare, Leisure or Defence schemes between £5 and £20 million would be advantageous, along with tier 1 contractor experience. A full UK driving licence is essential. Benefits We strive to support our colleagues to achieve a healthy work-life balance. We understand that many of our people have family and personal responsibilities and so we are committed to providing that support. Pension Scheme matched up to 6%; 26 days holiday plus bank holidays and rising to 30 days after 8 years' service and the holiday plus scheme; Private Healthcare Cover; Life Assurance up to 4 times your basic salary; Recognition for professional qualification/membership achieved up to £1000; Mental Wellbeing and Employee Supports; People Portal for high street discounts; Long Service Wards; Sharesave Plan; Incentive Scheme; Enhanced Family leave and more! About Us Morgan Sindall provides national construction and infrastructure services to private and public sector customers across a comprehensive range of markets. We aim to create great results for our customers, partners and ourselves. Our Leadership are focused on building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives our business strategy. We have a balanced approach to securing new work, engaging with customers and frameworks that offer the opportunity for long-term relationships and repeat business. Please refer to the full Job Description upon completing your application. At Morgan Sindall Construction we encourage diversity of people and thought, and we embrace peoples' differences. Everyone is unique and we value the different ideas, experiences, and perspectives that each individual brings to their work, their team, and the wider business. We are committed to ensuring we create the very best place to work in the industry, and an environment where every person feels included and is treated equally, fairly and with respect. We actively promote an inclusive culture where you can be yourself at work. It's this approach we believe brings out the best in everyone and creates a fun, dynamic, innovative, and rewarding environment. Morgan Sindall is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. We are also an Investors in People company. Recruitment Agencies: Morgan Sindall Construction has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies. Please note that any CVs submitted will be deemed as gifted to Morgan Sindall and any agency terms & conditions associated with the use of such CVs will be null and void.
We re on the lookout for Qualified Accountants to join our Management Accounts team based in Bradford. This is hybrid working 2 days in the office, 3 days remote. Working in a constantly changing, dynamic, fast paced and diverse environment, this role is responsible for Management Accounting across companies within the Liberty Global footprint including Virgin Media. What will you be doing? Perform accounting processes across the organisation to agreed group timescales and in line with group accounting policy and Internal Control/SOX requirements. Prepare journal entities and analysis and provide insight into areas of focus. Month-end balance sheet analysis and reporting. Balance sheet governance, integrity and assurance. Improve internal efficiencies and quality of output through process improvement and collaboration with internal and external teams. Focus on automation and digitisation - tactical and strategic use of technology to improve existing processes. We tend to look for people with: Essential Professional Accountancy qualification (ACA, ACCA, CIMA etc). Management Accounting and/or audit experience. Exposure to complex accounting along with experience of working within large corporate structures. Strong Excel skills. Experience of research into emerging / complex accounting or reporting issues. Attention to detail - ability to prepare and review timetables, plans and performance metrics accurately, and identify and drive the resolution of errors or issues. Excellent communication and interpersonal skills. Experience of working in a complex environment, delivering to deadlines. Desirable Knowledge of US GAAP and IFRS Financial systems skills beneficial (e.g.Oracle, SAP, Hyperion/HFM) What s in it for you? Competitive salary 25 days annual leave with the option to purchase 5 more Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Hybrid working; 2 days in the office and 3 remote. Who are we, Liberty Shared Services: Liberty Shared Services, a wholly owned subsidiary of the Liberty Global Group exists to provide technology and operational based solutions for transactional activity across LG and their Federation partners. With a team of almost 600, we currently provide services to 9 customers including Virgin Media O2, Egg, VMTV (Ireland), UPC Sunrise (Switzerland) and Atlas Edge (across Europe), supporting them with activity in Accounting, Legal and HR. Supporting the Operational activity is our Technology team, split into three pillars focusing on Technology Solutions, Systems Modernisation and Systems Run & Maintain. We have experts in Oracle ERP, Workday, RPA, EPM, Project delivery & Change Management and we re now looking to enhance the technology offering further, introducing new roles that focus on existing and emerging technologies including PAAS, ML and AI, and uses data science to predict future operational impacts and make recommendations. All of this is underpinned by our Strategy team who are responsible for all expansion activity, commerciality and contracts, and the Chief of Staff who supports the Senior Leaderships team to develop People strategies including Talent & Development, Attraction & Retention, Engagement & Culture and DE&I. And we re prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. Liberty Global is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. We re 100% committed to having a workforce that represents every part of our society. So we re keen to hear from candidates of all background and circumstances.â â Additional information: Employment type: Full-time
May 11, 2024
Full time
We re on the lookout for Qualified Accountants to join our Management Accounts team based in Bradford. This is hybrid working 2 days in the office, 3 days remote. Working in a constantly changing, dynamic, fast paced and diverse environment, this role is responsible for Management Accounting across companies within the Liberty Global footprint including Virgin Media. What will you be doing? Perform accounting processes across the organisation to agreed group timescales and in line with group accounting policy and Internal Control/SOX requirements. Prepare journal entities and analysis and provide insight into areas of focus. Month-end balance sheet analysis and reporting. Balance sheet governance, integrity and assurance. Improve internal efficiencies and quality of output through process improvement and collaboration with internal and external teams. Focus on automation and digitisation - tactical and strategic use of technology to improve existing processes. We tend to look for people with: Essential Professional Accountancy qualification (ACA, ACCA, CIMA etc). Management Accounting and/or audit experience. Exposure to complex accounting along with experience of working within large corporate structures. Strong Excel skills. Experience of research into emerging / complex accounting or reporting issues. Attention to detail - ability to prepare and review timetables, plans and performance metrics accurately, and identify and drive the resolution of errors or issues. Excellent communication and interpersonal skills. Experience of working in a complex environment, delivering to deadlines. Desirable Knowledge of US GAAP and IFRS Financial systems skills beneficial (e.g.Oracle, SAP, Hyperion/HFM) What s in it for you? Competitive salary 25 days annual leave with the option to purchase 5 more Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Hybrid working; 2 days in the office and 3 remote. Who are we, Liberty Shared Services: Liberty Shared Services, a wholly owned subsidiary of the Liberty Global Group exists to provide technology and operational based solutions for transactional activity across LG and their Federation partners. With a team of almost 600, we currently provide services to 9 customers including Virgin Media O2, Egg, VMTV (Ireland), UPC Sunrise (Switzerland) and Atlas Edge (across Europe), supporting them with activity in Accounting, Legal and HR. Supporting the Operational activity is our Technology team, split into three pillars focusing on Technology Solutions, Systems Modernisation and Systems Run & Maintain. We have experts in Oracle ERP, Workday, RPA, EPM, Project delivery & Change Management and we re now looking to enhance the technology offering further, introducing new roles that focus on existing and emerging technologies including PAAS, ML and AI, and uses data science to predict future operational impacts and make recommendations. All of this is underpinned by our Strategy team who are responsible for all expansion activity, commerciality and contracts, and the Chief of Staff who supports the Senior Leaderships team to develop People strategies including Talent & Development, Attraction & Retention, Engagement & Culture and DE&I. And we re prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. Liberty Global is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. We re 100% committed to having a workforce that represents every part of our society. So we re keen to hear from candidates of all background and circumstances.â â Additional information: Employment type: Full-time
Salary 27,000 - 27,000 GBP per year Requirements: - - Location: Dundee, DD4 7RX - Hours: Part-Time / Full-Time Hours Available / Permanent - Salary: £27,000 - Bonus Scheme: Quarterly Bonus Incentive! - Previous experience in restaurant management or a similar role - Leadership and team management skills - Strong communication and interpersonal abilities Responsibilities: - - Coaching, training, and engaging the team - Ensuring the restaurant meets excellent standards and KPIs - Performing weekly admin tasks - Managing the recruitment process - Creating a memorable experience for customers - Driving sales and profitability Technologies: - More: At KFC, everyone gets a seat at our table. We feed our people's potential - to be their best selves, make a difference, and have fun. Our Assistant Restaurant General Managers bring a wealth of experience from diverse sectors, and prioritize the well-being of their team members. Join us, and together, we can be part of something truly extraordinary. We take your ambition seriously; you'll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin' good chicken to our customers. From flexible schedules to cross-training and the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC. Our KFC family is made up of over 1,000 restaurants, some of which are part of our Equity business and others owned by our Franchise partners. But what does that mean? Well, that means some things may look a little different in one restaurant to another, including the benefits on offer. However, that original KFC experience, where you bring your true and best self, stays the same wherever you join us. Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart - you've got KFC. Since 1952, we've been bringing finger lickin' good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. It's what makes us special. We'll always be original. If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
May 11, 2024
Full time
Salary 27,000 - 27,000 GBP per year Requirements: - - Location: Dundee, DD4 7RX - Hours: Part-Time / Full-Time Hours Available / Permanent - Salary: £27,000 - Bonus Scheme: Quarterly Bonus Incentive! - Previous experience in restaurant management or a similar role - Leadership and team management skills - Strong communication and interpersonal abilities Responsibilities: - - Coaching, training, and engaging the team - Ensuring the restaurant meets excellent standards and KPIs - Performing weekly admin tasks - Managing the recruitment process - Creating a memorable experience for customers - Driving sales and profitability Technologies: - More: At KFC, everyone gets a seat at our table. We feed our people's potential - to be their best selves, make a difference, and have fun. Our Assistant Restaurant General Managers bring a wealth of experience from diverse sectors, and prioritize the well-being of their team members. Join us, and together, we can be part of something truly extraordinary. We take your ambition seriously; you'll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin' good chicken to our customers. From flexible schedules to cross-training and the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC. Our KFC family is made up of over 1,000 restaurants, some of which are part of our Equity business and others owned by our Franchise partners. But what does that mean? Well, that means some things may look a little different in one restaurant to another, including the benefits on offer. However, that original KFC experience, where you bring your true and best self, stays the same wherever you join us. Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart - you've got KFC. Since 1952, we've been bringing finger lickin' good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. It's what makes us special. We'll always be original. If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
WHAT YOU'LL DO As the Category Manager, you will bring world-class sophistication to our procurement activities on a consistent basis. Through deep analysis actively find opportunities, develop strategy and category plans that deliver significant value, implement and drive those through, guiding and managing stakeholders along the way Procure a full range of global Facilities and Capital Projects projects, including office fit-out catering, cleaning, reception, security and real estate brokerage Integrate and build relationships with stakeholders. Identify key buyers, collaborate with those to increase savings as well as the value we receive from our vendor base Be seen as a Trusted Advisor to the Global Real Estate team Ability to Influence senior stakeholders to deliver the best commercial and operational outcomes for BCG Build strong relationships with suppliers that deliver value across the whole life cycle of the procurement and supplier management process Prepare, issue, and manage RFx process; evaluate proposals; make recommendations using internal and external data sources Mitigating vendor related risk, and contribute in managing the category vendor base Establish effective communication channels, performance metrics and sharing of BCG best-practice within network Negotiate contracts/agreements within the parameters provided by internal Legal team Track and monitor spend, vendors and market development Increase spend under Procurement's management within category Support and provide input to the Center of Excellence in the implementation of purchasing processes, structures and supporting tools, to enable capture of savings and long-term development The Category Manager will report to the Category Leadership. This individual should expect to have a great deal of interaction with Regional and Global Leadership and people on all levels and functions within BCG. A certain amount of travel will also be part of the job. YOU'RE GOOD AT Strong Real Estate and or Facilities Procurement experience (5+ years minimum) A good understanding of building fit-out procurement & processes. Deep procurement expertise relationship building, sell-in capabilities and sensitivity to local requirements High level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change Excellent analytical skills, and a high skill set in Excel and PowerPoint is considered a pre-requisite for the role Ability to independently resolve complex issues/problems, but seeks advice and counsel for decisions including key stakeholders where appropriate Strong influencing skills and ability to get stakeholder buy-in for initiatives and projects Used to working in an international environment with both internal clients as well as suppliers in all parts of the world Customer centric focus You need to have a pragmatic approach and an ability to work independently in identifying, analyzing, and acting on opportunities Able to translate large, complex issues/objectives into effective work plans to self/others Demonstrates advanced communication skills: oral, written and active listening YOU BRING (EXPERIENCE & QUALIFICATIONS) University degree or equivalent In-depth knowledge of all procurement phases from analysis to implemented contract At least 8 - 10 years of experience from blue chip global procurement experience processes with strong experience in developing and delivering category strategies A solid, and proven track record from preparing and executing RFx's, contract negotiations and reviews, and analysis within this category Demonstrates an understanding of business and procurement operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively. Applies strong business skills and strong business judgment YOU'LL WORK WITH BCG spends $1.6B on goods and services across the firm globally. At its core, Procurement is accountable for ensuring that BCG is supplied with goods and services that meet business requirements, drive value and at best whole life cost to BCG. The functional procurement team at BCG is a healthy, yet nascent operating function that has generated material savings to BCG over the past 5 years. Over the past 2 years, we've embarked upon a procurement transformation to define and implement strategies, organization, systems and policies to create a sustainable operating model. This model should maximize value from our suppliers, mitigate risk and meet savings targets. BCG is a highly matrixed firm where purchasing decisions are often taken at the local level, therefore this transformation will need to be carried out with high levels of stakeholder engagement, alignment and collaboration. The BCG Global Procurement function is currently made up of more than 45 procurement professionals located in London, Stockholm, New Delhi, Boston and Munich. This Sourcing Manager position will be supporting our team with sourcing projects on a strategic and operational level. Scope of work will be global, regional as well as local, requiring procurement experience, relationship building, sell-in capabilities and sensitivity to local requirements. The individual taking on this challenge must possess a very high level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change.
May 11, 2024
Full time
WHAT YOU'LL DO As the Category Manager, you will bring world-class sophistication to our procurement activities on a consistent basis. Through deep analysis actively find opportunities, develop strategy and category plans that deliver significant value, implement and drive those through, guiding and managing stakeholders along the way Procure a full range of global Facilities and Capital Projects projects, including office fit-out catering, cleaning, reception, security and real estate brokerage Integrate and build relationships with stakeholders. Identify key buyers, collaborate with those to increase savings as well as the value we receive from our vendor base Be seen as a Trusted Advisor to the Global Real Estate team Ability to Influence senior stakeholders to deliver the best commercial and operational outcomes for BCG Build strong relationships with suppliers that deliver value across the whole life cycle of the procurement and supplier management process Prepare, issue, and manage RFx process; evaluate proposals; make recommendations using internal and external data sources Mitigating vendor related risk, and contribute in managing the category vendor base Establish effective communication channels, performance metrics and sharing of BCG best-practice within network Negotiate contracts/agreements within the parameters provided by internal Legal team Track and monitor spend, vendors and market development Increase spend under Procurement's management within category Support and provide input to the Center of Excellence in the implementation of purchasing processes, structures and supporting tools, to enable capture of savings and long-term development The Category Manager will report to the Category Leadership. This individual should expect to have a great deal of interaction with Regional and Global Leadership and people on all levels and functions within BCG. A certain amount of travel will also be part of the job. YOU'RE GOOD AT Strong Real Estate and or Facilities Procurement experience (5+ years minimum) A good understanding of building fit-out procurement & processes. Deep procurement expertise relationship building, sell-in capabilities and sensitivity to local requirements High level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change Excellent analytical skills, and a high skill set in Excel and PowerPoint is considered a pre-requisite for the role Ability to independently resolve complex issues/problems, but seeks advice and counsel for decisions including key stakeholders where appropriate Strong influencing skills and ability to get stakeholder buy-in for initiatives and projects Used to working in an international environment with both internal clients as well as suppliers in all parts of the world Customer centric focus You need to have a pragmatic approach and an ability to work independently in identifying, analyzing, and acting on opportunities Able to translate large, complex issues/objectives into effective work plans to self/others Demonstrates advanced communication skills: oral, written and active listening YOU BRING (EXPERIENCE & QUALIFICATIONS) University degree or equivalent In-depth knowledge of all procurement phases from analysis to implemented contract At least 8 - 10 years of experience from blue chip global procurement experience processes with strong experience in developing and delivering category strategies A solid, and proven track record from preparing and executing RFx's, contract negotiations and reviews, and analysis within this category Demonstrates an understanding of business and procurement operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively. Applies strong business skills and strong business judgment YOU'LL WORK WITH BCG spends $1.6B on goods and services across the firm globally. At its core, Procurement is accountable for ensuring that BCG is supplied with goods and services that meet business requirements, drive value and at best whole life cost to BCG. The functional procurement team at BCG is a healthy, yet nascent operating function that has generated material savings to BCG over the past 5 years. Over the past 2 years, we've embarked upon a procurement transformation to define and implement strategies, organization, systems and policies to create a sustainable operating model. This model should maximize value from our suppliers, mitigate risk and meet savings targets. BCG is a highly matrixed firm where purchasing decisions are often taken at the local level, therefore this transformation will need to be carried out with high levels of stakeholder engagement, alignment and collaboration. The BCG Global Procurement function is currently made up of more than 45 procurement professionals located in London, Stockholm, New Delhi, Boston and Munich. This Sourcing Manager position will be supporting our team with sourcing projects on a strategic and operational level. Scope of work will be global, regional as well as local, requiring procurement experience, relationship building, sell-in capabilities and sensitivity to local requirements. The individual taking on this challenge must possess a very high level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change.