Axa Investment Managers
UK Operational Resilience Officer 22 Bishopsgate, London - Hybrid Permanent At AXA IM our purpose, to act for human progress by investing for what matters, is central to every action we take as a business. As a responsible asset manager, we actively invest for the long-term to help our clients, our people and the world to prosper. As a future UK Operational Resilience Officer you will report to our Head of Operational Resilience, Physical Security, Health & Safety and you will be part of AXA IM Security team. The Operational Resilience team is responsible for designing and implementing operational resilience, business continuity, crisis and incident management plans and policies for AXA IM on a global scale. This includes managing crisis exercises, business impact analysis, testing plans, physical security plans, trainings, and L2 controls. Specifically within the UK and in compliance with the regulator (FCA), the team defines AXA IM UK's Important Business Services, calculates impact tolerance, and develops corresponding testing plans and remediation strategies. The overarching goal within this diverse international team is to ensure the achievement of operational resilience objectives, address regulatory requirements for AXA IM UK, facilitate regular review of Important Business Services Impact Tolerance in collaboration with the business, and implement the operational resilience strategy at a local level. DISCOVER your opportunity In an environment where social unrest, terrorism, disruptive technologies, unpredictable natural disasters, cyber risk and misuse of information are a reality, the decision of our customers to partner with an organization is going to be based on whether they trust that organization to keep them safe and secure. Our team role is to ensure security is embedded in everything we do. The asset management industry is regulated in different locations. In the UK, the FCA identified Operational Resilience as a priority for the industry. There is a need to have an Operational Resilience Officer dedicated to AXA IM UK to work on the regulatory compliance and to enforce the policies locally. The Operational Resilience Officer plays a pivotal role in AXA IM's Security Strategy, serving as a dedicated asset for ensuring compliance with both FCA and DORA regulations within AXA IM UK. Acting as a cornerstone between the security team and all key stakeholders, the Officer facilitates strong collaboration with business units, Compliance, Operational Risks, Information Security, IT, Internal Audit, and, Senior Management. This collaborative approach provides visibility on activities, enabling informed strategic decisions on security across the organization. Your main responsibilities will be to: 1- Steer the FCA request answers with the business units by: Being the owner of the Important Business Services methodology, to identify all processes, resources mapping and impact analysis on Market, Firm and Clients. Develop severe but plausible testing scenarios (With Op Risks) , to ensure the inclusion of IBS into the annual test plan. And Conduct periodic or event-driven Stress Testing. Work with the business owners on the review of the impact tolerance, with a deep-dive approach within the business activities and capabilities. Ensure full validation from the business owners on impact tolerance and associated comments Review and continually improve the mapping of the supporting assets across all relevant processes. Regularly report the KPIs to the appropriate forums. Develop the incident process where impact tolerances might be affected in collaboration with Operational Risk Define, then, Conduct regular oversight of the impact tolerance levels (currently Be the owner of the FCA self-assessment document, develop it as a live document with regular updates. Ensure the onboarding of any new stakeholders affected by the FCA request or important business services processes. 2- Monitor and control vulnerabilities: Review and refine the resilience controls used to assess vulnerabilities of mapped resources Oversee the process of identifying, classifying, prioritizing specific vulnerabilities related to Important Business Services including escalation. Oversee the execution of vulnerability remediation, ensuring compliance with agreed risk appetite. Assess any change (business or operations) that could negatively impact on operational resilience. 3- Risk management: Participate to the definition of local risks and annual review Coordinate the response when Important Business Services are threatened Connect to incidents to identify any operational resilience threats in the UK Identify operational resilience threats from 2nd and 3RD line observation. Build relationships with key correspondents, such as 3rd parties, for information sharing and incident management. Ensure the update of Operational resilience processes, policies, plans, standards, high-risk scenarios plans following results of tests aligned with the global framework. 4- Coordination: Support to critical information consumers (consumer duty, assessment of value) Review the answers to the security questionnaires and due diligences on operational resilience for AXA IM UK providers and projects. Be up-to-date on regulatory change and industry developments on Operational Resilience Help to the development of mitigating strategies to vulnerabilities or threats with the different stakeholders. Ensure proper trainings and awareness are done for the UK Incident Management Team. Your Profile SHARE your unique expertise We welcome different combinations of skills and experiences. Education & Experience: Master's degree-level education or equivalent Experience in Operational Resilience Experience in Compliance assessments or regulatory reviews Experience in financial services institution or in an asset manager would be a plus A recognized certification (CISA, CISM, ISO 27001, ISO 22301) is a plus Technical Skills: Expertise on compliance with regulations Knowledge of Risk Management Knowledge of asset management activities and products Knowledge of the UK market Knowledge in Operational Resilience English Mother tongue level. A good level in French (oral) would be a plus Soft Skills: Client focus Rigor and autonomy Proactivity and curiosity Team work We would love to know more about you. Let's connect! Send us your resume. About AXA The AXA Group is a global leader in insurance and asset management, with 160,000 employees serving 105 million customers in 62 countries. We protect and advise our clients at every stage of their lives, offering products and services that meet their needs in the areas of insurance, personal protection, savings and asset management. Our mission : To act for human progress by protecting what matters Our values : Customer first, Integrity, Courage and One AXA About the Entity At AXA IM we are investing with a clear purpose - to make the world a better place. We act for human progress by investing for what matters. Our conviction-led approach enables us to uncover what we believe to be the best global investment opportunities across alternative and core asset classes. We are already entrusted by our clients with more than €887 billion in assets. AXA Investment Managers Home AXA IM Corporate () AXA IM is an Equal Opportunity Employer, and we encourage candidates with disabilities or any other protected characteristic to apply. We are committed to providing reasonable accommodation to qualified applicants and employees with disabilities, when needed, to apply for a position or to perform essential job functions. Inclusion and Diversity Careers AXA IM Corporate () What We Offer We are committed to offer you an environment where you can: Grow your potential : Be part of a forward-thinking business with internal opportunities and personalized learning paths available to help constantly develop your skills and abilities . Shape the way you work : Work for a company which is highly committed to providing flexibility & balance to its employees, offering you a large range of benefits (hybrid working, competitive health benefits, among many others.). Thrive within a diverse community : Play a role within a responsible company that actively recognizes and values individual differences in a diverse and inclusive workforce. Move the world forward : Join a responsible employer that acts in favor of societal and environmental causes as an investor, insurer and company, notably through the AXA Heart in Action association. As part of our commitment to sustainability and environmental responsibility, we will celebrate your arrival by planting a tree.
UK Operational Resilience Officer 22 Bishopsgate, London - Hybrid Permanent At AXA IM our purpose, to act for human progress by investing for what matters, is central to every action we take as a business. As a responsible asset manager, we actively invest for the long-term to help our clients, our people and the world to prosper. As a future UK Operational Resilience Officer you will report to our Head of Operational Resilience, Physical Security, Health & Safety and you will be part of AXA IM Security team. The Operational Resilience team is responsible for designing and implementing operational resilience, business continuity, crisis and incident management plans and policies for AXA IM on a global scale. This includes managing crisis exercises, business impact analysis, testing plans, physical security plans, trainings, and L2 controls. Specifically within the UK and in compliance with the regulator (FCA), the team defines AXA IM UK's Important Business Services, calculates impact tolerance, and develops corresponding testing plans and remediation strategies. The overarching goal within this diverse international team is to ensure the achievement of operational resilience objectives, address regulatory requirements for AXA IM UK, facilitate regular review of Important Business Services Impact Tolerance in collaboration with the business, and implement the operational resilience strategy at a local level. DISCOVER your opportunity In an environment where social unrest, terrorism, disruptive technologies, unpredictable natural disasters, cyber risk and misuse of information are a reality, the decision of our customers to partner with an organization is going to be based on whether they trust that organization to keep them safe and secure. Our team role is to ensure security is embedded in everything we do. The asset management industry is regulated in different locations. In the UK, the FCA identified Operational Resilience as a priority for the industry. There is a need to have an Operational Resilience Officer dedicated to AXA IM UK to work on the regulatory compliance and to enforce the policies locally. The Operational Resilience Officer plays a pivotal role in AXA IM's Security Strategy, serving as a dedicated asset for ensuring compliance with both FCA and DORA regulations within AXA IM UK. Acting as a cornerstone between the security team and all key stakeholders, the Officer facilitates strong collaboration with business units, Compliance, Operational Risks, Information Security, IT, Internal Audit, and, Senior Management. This collaborative approach provides visibility on activities, enabling informed strategic decisions on security across the organization. Your main responsibilities will be to: 1- Steer the FCA request answers with the business units by: Being the owner of the Important Business Services methodology, to identify all processes, resources mapping and impact analysis on Market, Firm and Clients. Develop severe but plausible testing scenarios (With Op Risks) , to ensure the inclusion of IBS into the annual test plan. And Conduct periodic or event-driven Stress Testing. Work with the business owners on the review of the impact tolerance, with a deep-dive approach within the business activities and capabilities. Ensure full validation from the business owners on impact tolerance and associated comments Review and continually improve the mapping of the supporting assets across all relevant processes. Regularly report the KPIs to the appropriate forums. Develop the incident process where impact tolerances might be affected in collaboration with Operational Risk Define, then, Conduct regular oversight of the impact tolerance levels (currently Be the owner of the FCA self-assessment document, develop it as a live document with regular updates. Ensure the onboarding of any new stakeholders affected by the FCA request or important business services processes. 2- Monitor and control vulnerabilities: Review and refine the resilience controls used to assess vulnerabilities of mapped resources Oversee the process of identifying, classifying, prioritizing specific vulnerabilities related to Important Business Services including escalation. Oversee the execution of vulnerability remediation, ensuring compliance with agreed risk appetite. Assess any change (business or operations) that could negatively impact on operational resilience. 3- Risk management: Participate to the definition of local risks and annual review Coordinate the response when Important Business Services are threatened Connect to incidents to identify any operational resilience threats in the UK Identify operational resilience threats from 2nd and 3RD line observation. Build relationships with key correspondents, such as 3rd parties, for information sharing and incident management. Ensure the update of Operational resilience processes, policies, plans, standards, high-risk scenarios plans following results of tests aligned with the global framework. 4- Coordination: Support to critical information consumers (consumer duty, assessment of value) Review the answers to the security questionnaires and due diligences on operational resilience for AXA IM UK providers and projects. Be up-to-date on regulatory change and industry developments on Operational Resilience Help to the development of mitigating strategies to vulnerabilities or threats with the different stakeholders. Ensure proper trainings and awareness are done for the UK Incident Management Team. Your Profile SHARE your unique expertise We welcome different combinations of skills and experiences. Education & Experience: Master's degree-level education or equivalent Experience in Operational Resilience Experience in Compliance assessments or regulatory reviews Experience in financial services institution or in an asset manager would be a plus A recognized certification (CISA, CISM, ISO 27001, ISO 22301) is a plus Technical Skills: Expertise on compliance with regulations Knowledge of Risk Management Knowledge of asset management activities and products Knowledge of the UK market Knowledge in Operational Resilience English Mother tongue level. A good level in French (oral) would be a plus Soft Skills: Client focus Rigor and autonomy Proactivity and curiosity Team work We would love to know more about you. Let's connect! Send us your resume. About AXA The AXA Group is a global leader in insurance and asset management, with 160,000 employees serving 105 million customers in 62 countries. We protect and advise our clients at every stage of their lives, offering products and services that meet their needs in the areas of insurance, personal protection, savings and asset management. Our mission : To act for human progress by protecting what matters Our values : Customer first, Integrity, Courage and One AXA About the Entity At AXA IM we are investing with a clear purpose - to make the world a better place. We act for human progress by investing for what matters. Our conviction-led approach enables us to uncover what we believe to be the best global investment opportunities across alternative and core asset classes. We are already entrusted by our clients with more than €887 billion in assets. AXA Investment Managers Home AXA IM Corporate () AXA IM is an Equal Opportunity Employer, and we encourage candidates with disabilities or any other protected characteristic to apply. We are committed to providing reasonable accommodation to qualified applicants and employees with disabilities, when needed, to apply for a position or to perform essential job functions. Inclusion and Diversity Careers AXA IM Corporate () What We Offer We are committed to offer you an environment where you can: Grow your potential : Be part of a forward-thinking business with internal opportunities and personalized learning paths available to help constantly develop your skills and abilities . Shape the way you work : Work for a company which is highly committed to providing flexibility & balance to its employees, offering you a large range of benefits (hybrid working, competitive health benefits, among many others.). Thrive within a diverse community : Play a role within a responsible company that actively recognizes and values individual differences in a diverse and inclusive workforce. Move the world forward : Join a responsible employer that acts in favor of societal and environmental causes as an investor, insurer and company, notably through the AXA Heart in Action association. As part of our commitment to sustainability and environmental responsibility, we will celebrate your arrival by planting a tree.
RSSB
City, London
Overview: The Commercial Procurement Manager is responsible for supporting RSSB stakeholders with all/any external contractual commitments. You will work alongside the other procurement team members, providing support and assistance and ensuring team and Directorate objectives are met. You will support the Head of Procurement to deliver all requirements in the following key areas: The end to end Procurement process; Support the Business Development team with the commercial process; and Commissioning process of Grants received and the authorisation process of Grants to be let You will identify value for money savings or income opportunities through: Timely and accurate management information; Planning, building and maintaining pre-defined stakeholder profiles and reviewing and supporting specifications; Operating compliant process across 3-12month horizon and; Bridging self-skills and development gaps. Responsibilities: Procurement Activity The Commercial Procurement Manager will provide professional, qualified procurement expertise, advice and services ensuring that RSSB's business and procurement needs are met through the procurement of goods, services and works whilst ensuring efficiencies and value for money and contributing to the RSSB's aims and objectives. The role will also promote and engage in collaboration and information sharing with all relevant parties. Conduct market analysis and engage in initial market dialogue, where appropriate; Develop cost models for input into any bids or sales contract proposals. Productively challenge end users' requirements for cost-effectiveness and need, taking account of whole life costs; Identify and engage other subject matter experts as required for Procurement activity (e.g. end user, legal, finance etc.); Review and advise the end user on an appropriate output-based specification which is fashioned to attract market interest and stimulate competition; Develop a procurement strategy which requires consideration of existing and/or collaborative contracts; Ensure that all procurement processes (tender, order from framework etc.) are compliant with relevant legal and policy obligations, advertising through the tender portal where appropriate; Publicise procurement contact points and making available as much information as suppliers reasonably need to respond to the bidding process; Understand and comply with relevant legal obligations relating to the goods, services or works to be purchased, e.g. environmental/health and safety legislation; Ensure that procurement decisions take account of wider policy requirements and aligned against organisational objectives; Conduct any procurement clarification required during the tender process Finalise the contractual agreement and formal contract documentation; Establishing a clear audit trail (including recording the contract on the organisation's contract register); Notify the outcome of bids promptly and, within the bounds of confidentiality, debriefing winners and losers on the outcome of the bidding process to facilitate better performance on future occasions; Ensure that robust contract and supplier management arrangements are in place, in order to support periodic contract reviews and supplier management as appropriate; Negotiate, deliver and communicate contract and framework agreements which deliver efficiencies in line with financial reporting and forecasting systems.; and Support contract reviews and lead negotiations during the contract term to ensure continued fitness for purpose with respect to scope, budget and performance change, risk and be responsible, day to day, for the development, negotiation and agreement of contract change requests; Sharing knowledge to develop best practice; and Supporting ad-hoc procurement activity as required. Commercial Managing the provision of a professional best practise commercial contracts service for RSSB to support the management of contractual risk and ensure high stakeholder satisfaction whilst supporting internal stakeholders with the delivery of strategic commercial projects from concept through specification, proposal, contract and delivery. Manage the commercial contracting process in consultation with the Business Development (BD) team; Provide assistance, support and guidance on all arising commercial activities including (but not exclusively): Sales orders Proposals Commercial projects Contractual queries and issues Clearly identify any emerging contractual risk on each project through effective commercial dashboard information and close collaboration with other relevant heads of department. Work with BD to establish, develop and maintain accurate and up to date cost analysis information; Provide contractual advice to operational colleagues during the sales order or bidding process; In collaboration with BD, draft customer quotations and/or proposals using input from operational delivery teams and submit to the Head of BD for review and approval prior to issue; Help support the development of commercial knowledge and awareness of colleagues in non-commercial roles; Working with the BD team, identify and support implementation of improvements to commercial review procedures; Complete monthly review of contract results and performance in conjunction with the BD team; In collaboration with BD and Finance, confirm the invoice schedule for the sales agreement. Finance will manage the invoicing process. Deal with final account contract negotiation and closure in association with the BD team; and Ensure full compliance with Company commercial procedures and corporate governance requirements. Commissioning of Research & Development Manage the grant process to ensure timely delivery and performance; Manage the governance process for each grant opportunity; and Complete the financial due diligence for each grant and competition received. Business Process Resolve contractual and commercial problems, escalating them to the Head of Procurement and Commercial or Head of Business Development as appropriate. Ensure the continuous review and improvement of procurement and commercial activity to ensure it is fit for purpose and aligned to business requirements. Deputise for immediate manager when required. Ensure management information is accurate and reviewed periodically. Qualifications: UK Public Sector experience required Qualified or working towards MCIPS professional qualification or equivalent. Detailed knowledge and understanding of UK Procurement Regulations and EU procurement directives and experience in applying these to day-to-day procurement activities and documentation. Substantial Public Sector experience in a procurement function involved in high risk, high value, complex works, services and supplies covering a range of commodities and stakeholders. Experience of effectively managing end to end procurements and commercial agreements. Experience in preparing, reviewing and agreeing contract terms and commercial schedules. Experience of developing and implementing policy and procedures as well as new ways of thinking and working. Computer literate with the ability to assimilate new business systems. Ability to communicate effectively and to influence others both internally and externally up to senior level including through presentations, negotiation and written reports. Time and resource management with the ability to effectively manage conflicting priorities. Solution orientated with a customer focus and stakeholder management skills. Negotiation skills including experience of commercial negotiations Contractual knowledge and experience including a wide range of contract conditions; analytical and numerical skills. A commitment to RSSB's values and customer service Early applications are encouraged, as we may close this vacancy before the advertised deadline if sufficient numbers of applications are received. We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme, we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request. We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension.
Overview: The Commercial Procurement Manager is responsible for supporting RSSB stakeholders with all/any external contractual commitments. You will work alongside the other procurement team members, providing support and assistance and ensuring team and Directorate objectives are met. You will support the Head of Procurement to deliver all requirements in the following key areas: The end to end Procurement process; Support the Business Development team with the commercial process; and Commissioning process of Grants received and the authorisation process of Grants to be let You will identify value for money savings or income opportunities through: Timely and accurate management information; Planning, building and maintaining pre-defined stakeholder profiles and reviewing and supporting specifications; Operating compliant process across 3-12month horizon and; Bridging self-skills and development gaps. Responsibilities: Procurement Activity The Commercial Procurement Manager will provide professional, qualified procurement expertise, advice and services ensuring that RSSB's business and procurement needs are met through the procurement of goods, services and works whilst ensuring efficiencies and value for money and contributing to the RSSB's aims and objectives. The role will also promote and engage in collaboration and information sharing with all relevant parties. Conduct market analysis and engage in initial market dialogue, where appropriate; Develop cost models for input into any bids or sales contract proposals. Productively challenge end users' requirements for cost-effectiveness and need, taking account of whole life costs; Identify and engage other subject matter experts as required for Procurement activity (e.g. end user, legal, finance etc.); Review and advise the end user on an appropriate output-based specification which is fashioned to attract market interest and stimulate competition; Develop a procurement strategy which requires consideration of existing and/or collaborative contracts; Ensure that all procurement processes (tender, order from framework etc.) are compliant with relevant legal and policy obligations, advertising through the tender portal where appropriate; Publicise procurement contact points and making available as much information as suppliers reasonably need to respond to the bidding process; Understand and comply with relevant legal obligations relating to the goods, services or works to be purchased, e.g. environmental/health and safety legislation; Ensure that procurement decisions take account of wider policy requirements and aligned against organisational objectives; Conduct any procurement clarification required during the tender process Finalise the contractual agreement and formal contract documentation; Establishing a clear audit trail (including recording the contract on the organisation's contract register); Notify the outcome of bids promptly and, within the bounds of confidentiality, debriefing winners and losers on the outcome of the bidding process to facilitate better performance on future occasions; Ensure that robust contract and supplier management arrangements are in place, in order to support periodic contract reviews and supplier management as appropriate; Negotiate, deliver and communicate contract and framework agreements which deliver efficiencies in line with financial reporting and forecasting systems.; and Support contract reviews and lead negotiations during the contract term to ensure continued fitness for purpose with respect to scope, budget and performance change, risk and be responsible, day to day, for the development, negotiation and agreement of contract change requests; Sharing knowledge to develop best practice; and Supporting ad-hoc procurement activity as required. Commercial Managing the provision of a professional best practise commercial contracts service for RSSB to support the management of contractual risk and ensure high stakeholder satisfaction whilst supporting internal stakeholders with the delivery of strategic commercial projects from concept through specification, proposal, contract and delivery. Manage the commercial contracting process in consultation with the Business Development (BD) team; Provide assistance, support and guidance on all arising commercial activities including (but not exclusively): Sales orders Proposals Commercial projects Contractual queries and issues Clearly identify any emerging contractual risk on each project through effective commercial dashboard information and close collaboration with other relevant heads of department. Work with BD to establish, develop and maintain accurate and up to date cost analysis information; Provide contractual advice to operational colleagues during the sales order or bidding process; In collaboration with BD, draft customer quotations and/or proposals using input from operational delivery teams and submit to the Head of BD for review and approval prior to issue; Help support the development of commercial knowledge and awareness of colleagues in non-commercial roles; Working with the BD team, identify and support implementation of improvements to commercial review procedures; Complete monthly review of contract results and performance in conjunction with the BD team; In collaboration with BD and Finance, confirm the invoice schedule for the sales agreement. Finance will manage the invoicing process. Deal with final account contract negotiation and closure in association with the BD team; and Ensure full compliance with Company commercial procedures and corporate governance requirements. Commissioning of Research & Development Manage the grant process to ensure timely delivery and performance; Manage the governance process for each grant opportunity; and Complete the financial due diligence for each grant and competition received. Business Process Resolve contractual and commercial problems, escalating them to the Head of Procurement and Commercial or Head of Business Development as appropriate. Ensure the continuous review and improvement of procurement and commercial activity to ensure it is fit for purpose and aligned to business requirements. Deputise for immediate manager when required. Ensure management information is accurate and reviewed periodically. Qualifications: UK Public Sector experience required Qualified or working towards MCIPS professional qualification or equivalent. Detailed knowledge and understanding of UK Procurement Regulations and EU procurement directives and experience in applying these to day-to-day procurement activities and documentation. Substantial Public Sector experience in a procurement function involved in high risk, high value, complex works, services and supplies covering a range of commodities and stakeholders. Experience of effectively managing end to end procurements and commercial agreements. Experience in preparing, reviewing and agreeing contract terms and commercial schedules. Experience of developing and implementing policy and procedures as well as new ways of thinking and working. Computer literate with the ability to assimilate new business systems. Ability to communicate effectively and to influence others both internally and externally up to senior level including through presentations, negotiation and written reports. Time and resource management with the ability to effectively manage conflicting priorities. Solution orientated with a customer focus and stakeholder management skills. Negotiation skills including experience of commercial negotiations Contractual knowledge and experience including a wide range of contract conditions; analytical and numerical skills. A commitment to RSSB's values and customer service Early applications are encouraged, as we may close this vacancy before the advertised deadline if sufficient numbers of applications are received. We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme, we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request. We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension.