After a period of growth, Acorn are currently looking for a talented Customer Collections Manager to join their team. The Collections team are responsible for collecting customer payments, administering payment systems and helping our customers that are not able to meet the financial obligations of their agreements with us. We always put customer needs first, balancing this with the business requirements, as well as recognising any vulnerabilities. The Collections team are part of the wider Finance Operations department and collaborate closely with teams such as Customer Services and Compliance to provide an excellent service to our customers whilst ensuring that we operate in accordance with our regulated environment. Role: Customer Collections Manager Location: Liverpool City Centre Hours: Monday to Friday, 9am to 5:30pm Salary : up to £40,000 DOE What we're looking for: Day-to-day management of the Specialist Payments, Credit Control Admin, Legacy Systems and Carrot FinOps team leaders driving good customer outcomes and continual improvement within the team, keeping our processes and policies up to date and in step with any changes Develop and coach colleagues to deliver good customer outcomes in line with Consumer Duty; keeping up to speed with regulatory developments and requirements and rolling these out to the team and via our policies / procedures Analyse and act on team statistical data outputs; identifying trends and opportunities Produce accurate, meaningful and timely KPI / Management information and dashboards to demonstrate the performance of the team and identify potential areas of risk or improvement Reporting for inbound calls, outbound calls and administrative tasks as required by our policies Develop and maintain a full understanding of the Company's compliance requirements (including the Financial Conduct Authority's Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements Work to reduce our customer debt exposure by handling missed payments and final balances Complaint handling and resolution in accordance with company policies and SLAs. Production of accurate and timely information required to fulfil FCA and other regulatory requirements. Supporting and implementing consistent changes and improvement to strategy and processes in line with business requirements What we're looking for: Passionate about customers and understands the role collections strategies and policies play in good customer outcomes Proactive attitude to change management and process improvement Agile approach to process change and improvement, taking on projects to make efficiencies Understands and embraces the regulated environment within which we operate; keeps abreast of changes in regulation and can articulate them to all levels within the business Demonstrable experience of managing high performing teams and leading within a senior role, preferably within an FCA regulated environment Good team player, flexible and able to work on own initiative Strong interpersonal skills, able to establish effective working relationships at all levels and communicates effectively and sensitively with customers Comfortable identifying and raising issues, particularly where driving good outcomes for customers are concerned. Sees issues though to resolution and takes ownership of actions Appreciates the importance of accuracy and attention to detail Ability to multitask and work with competing deadlines and priorities Comfortable and competent with MS Office and Collections systems Enjoys coaching and mentoring to ensure a best in class service provision to customers About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
May 18, 2024
Full time
After a period of growth, Acorn are currently looking for a talented Customer Collections Manager to join their team. The Collections team are responsible for collecting customer payments, administering payment systems and helping our customers that are not able to meet the financial obligations of their agreements with us. We always put customer needs first, balancing this with the business requirements, as well as recognising any vulnerabilities. The Collections team are part of the wider Finance Operations department and collaborate closely with teams such as Customer Services and Compliance to provide an excellent service to our customers whilst ensuring that we operate in accordance with our regulated environment. Role: Customer Collections Manager Location: Liverpool City Centre Hours: Monday to Friday, 9am to 5:30pm Salary : up to £40,000 DOE What we're looking for: Day-to-day management of the Specialist Payments, Credit Control Admin, Legacy Systems and Carrot FinOps team leaders driving good customer outcomes and continual improvement within the team, keeping our processes and policies up to date and in step with any changes Develop and coach colleagues to deliver good customer outcomes in line with Consumer Duty; keeping up to speed with regulatory developments and requirements and rolling these out to the team and via our policies / procedures Analyse and act on team statistical data outputs; identifying trends and opportunities Produce accurate, meaningful and timely KPI / Management information and dashboards to demonstrate the performance of the team and identify potential areas of risk or improvement Reporting for inbound calls, outbound calls and administrative tasks as required by our policies Develop and maintain a full understanding of the Company's compliance requirements (including the Financial Conduct Authority's Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements Work to reduce our customer debt exposure by handling missed payments and final balances Complaint handling and resolution in accordance with company policies and SLAs. Production of accurate and timely information required to fulfil FCA and other regulatory requirements. Supporting and implementing consistent changes and improvement to strategy and processes in line with business requirements What we're looking for: Passionate about customers and understands the role collections strategies and policies play in good customer outcomes Proactive attitude to change management and process improvement Agile approach to process change and improvement, taking on projects to make efficiencies Understands and embraces the regulated environment within which we operate; keeps abreast of changes in regulation and can articulate them to all levels within the business Demonstrable experience of managing high performing teams and leading within a senior role, preferably within an FCA regulated environment Good team player, flexible and able to work on own initiative Strong interpersonal skills, able to establish effective working relationships at all levels and communicates effectively and sensitively with customers Comfortable identifying and raising issues, particularly where driving good outcomes for customers are concerned. Sees issues though to resolution and takes ownership of actions Appreciates the importance of accuracy and attention to detail Ability to multitask and work with competing deadlines and priorities Comfortable and competent with MS Office and Collections systems Enjoys coaching and mentoring to ensure a best in class service provision to customers About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
A leading property specialist law firm is currently looking to recruit a Post Completions Assistant to support the post completions team on a day-to-day basis. Previous post completions or conveyancing experience is needed. The firm offers excellent long-term training, competitive salaries, bonus schemes and a fantastic range of benefits. Duties include: Preparing files for submission to the land registry Respond to requisition and apply for time extensions Chasing third parties Adding files to the Issue report/breach log Submitting OS1/OS2 All land registry applications Responding to complex client updates Responding to complex lender updates Submitting files using EDRS Dealing with Separate representation applications Monitoring inbox Dealing with reports/Projects set by managers or Team Leaders Drafting land registry forms (RX3/RX4/UN2/UN4) Answering phone calls and assisting updates with difficult calls Benefits include: 20 days holiday rising to 25 plus Bank Holidays Flexible holiday scheme so you can buy/carry over up to 5 days at the end of each holiday year Death in service cover Contributory pension Employee Assistance Programme & counselling service Study funding Salary sacrifice schemes - Nursery fees/Cycle to work/Company Cars/Technology/Gym memberships Free Conveyancing for staff and discounts for friends and family Discount club Kudos for the quarter awards Free taxi service from Navigation Road Tram Station to and from work Fantastic break room that includes a pool table, ping pong table & dart board Volunteering scheme Free fruit Vending machines Free eye tests and a financial contribution towards eyewear Social events arranged by our Social Committee Charity events arranged by our Charity Committee Late start/early finish on your Birthday Relaxed dress policy Staff reward scheme when you introduce someone who comes to work for us Long service awards Access to free mortgage advice Apply online or contact Gemma Clarke at G2 Legal.
May 17, 2024
Full time
A leading property specialist law firm is currently looking to recruit a Post Completions Assistant to support the post completions team on a day-to-day basis. Previous post completions or conveyancing experience is needed. The firm offers excellent long-term training, competitive salaries, bonus schemes and a fantastic range of benefits. Duties include: Preparing files for submission to the land registry Respond to requisition and apply for time extensions Chasing third parties Adding files to the Issue report/breach log Submitting OS1/OS2 All land registry applications Responding to complex client updates Responding to complex lender updates Submitting files using EDRS Dealing with Separate representation applications Monitoring inbox Dealing with reports/Projects set by managers or Team Leaders Drafting land registry forms (RX3/RX4/UN2/UN4) Answering phone calls and assisting updates with difficult calls Benefits include: 20 days holiday rising to 25 plus Bank Holidays Flexible holiday scheme so you can buy/carry over up to 5 days at the end of each holiday year Death in service cover Contributory pension Employee Assistance Programme & counselling service Study funding Salary sacrifice schemes - Nursery fees/Cycle to work/Company Cars/Technology/Gym memberships Free Conveyancing for staff and discounts for friends and family Discount club Kudos for the quarter awards Free taxi service from Navigation Road Tram Station to and from work Fantastic break room that includes a pool table, ping pong table & dart board Volunteering scheme Free fruit Vending machines Free eye tests and a financial contribution towards eyewear Social events arranged by our Social Committee Charity events arranged by our Charity Committee Late start/early finish on your Birthday Relaxed dress policy Staff reward scheme when you introduce someone who comes to work for us Long service awards Access to free mortgage advice Apply online or contact Gemma Clarke at G2 Legal.
Director of Sustainability Overview The Director of Sustainability will have responsibility for the continued development and implementation of the GB rail industry s strategic approach to sustainability, as encapsulated within the Sustainable Rail Blueprint (SRB). Through growth and delivery of the RSSB Sustainable Rail Programme, this role will provide leadership and strategic direction within RSSB, to the industry and beyond to establish and embed a culture of sustainability. Shaping and bringing into use the products and services essential to realising an even more sustainable railway. Responsibilities Set and maintain the vision for sustainability for GB rail dynamically through the SRB and lead its implementation. Ensure RSSB complies internally with best practice in sustainability. Communicate widely within the rail sector and beyond the vision and goals for sustainable rail, highlighting progress and promoting the industry s credentials. Participate in a broad range of fora, confirming RSSB s position as the leader for sustainability within the industry. Build and deploy the Sustainable Rail Data Framework for sustainability performance management in GB Rail. Determine metrics, provide data collection/aggregation, analysis and reporting services for regulators and industry. Establish RSSB as the sustainability data aggregator within the GB rail sector. Oversee the development and implementation of the industry s approach to sustainability, positioning RSSB at the centre of GB rail s quest for Net Zero, facilitating industry level consensus and collaboration to deliver a more sustainable railway. This includes leading the Sustainable Rail Executive (SRE), Sustainable Rail Leadership Group and associated technical sub-groups. Continue to provide the technical support, analysis and advice to the DfT ensuring effective, practical and robust implementation of policy objectives in areas of strategic focus; such as emissions (decarbonisation, air quality and noise), social value (careers, community and inclusivity) and natural environment (biodiversity, water, waste and climate change adaptation). Proactively inform rail reform to embed the SRB. Maintain and bolster RSSB s position as key technical advisor on Sustainable Rail to the Integrated Rail Body (GBRTT) with a focus on ensuring the SRB and its strategic goals are secured in industry contractual and legal mechanisms. Evolve and grow the Sustainable Rail Programme of technical advisory and embedding activity. Delivering tools, products, and services for industry use. Bringing efficiency and building knowledge to increase industry capability to deliver an even more sustainable railway. Oversee the effective delivery of Sustainable Rail projects and workplans. Identify risk areas, guide the RSSB Sustainability Team to constructively challenge and support industry implementation of key outputs. Press for delivery of recommended actions as appropriate to ensure desired outcomes are achieved and industry reputation is protected and enhanced. Lead and develop the RSSB Sustainability Team to ensure effective project delivery and utilisation of resources. Develop strong collaborative relationships with organisations and individuals, including at a political level, to ensure that RSSB is recognised for its independence and excellence in the sustainability arena. Ensure key stakeholders understand and recognise the change needed and the implications for both the sector and for individual organisations. Develop and maintain positive and fruitful policy engagement and communications channels with DfT, ORR, and Network Rail now and the IRB in the future. Maintain strong collaborative relationships within RSSB, particularly across COG directorates, to ensure the continuing embedding of the SRB, particularly within Standards, System Safety & Health. Maintain an up-to-date knowledge of sustainable development within and outside the railway industry, nationally and internationally, in collaboration with the horizon scanning function within Futures Lab. Qualifications Substantial experience and expertise in developing and delivering sustainability strategy, preferably with experience of operating within both public and private sector. Demonstrable experience of having led substantial and impactful change in the sustainability arena. Demonstrable experience of the application of data in developing sustainability solutions. Experience of stakeholder engagement, including at senior executive levels. Significant experience in strategy development and of influencing industry policy and practice. Significant experience in project management & programme delivery People management and development experience combined with strong coaching and motivational capabilities. Politically astute, with the confidence and credibility to influence at the highest level (e.g. industry bodies, Government, transport groups etc.) An ability to communicate clearly, articulately, and constructively both verbally and on paper. An influential leader with clear ability to sway outcomes through the application of effective interpersonal skills and to build credibility at senior levels. Applied analytical skills. Demonstrate alignment to RSSB s values and vision for 'a Simpler, Better Railway. Experience and commitment of working in harmony with RSSB s strategic objectives: Customer Engagement, Growth, Financial Sustainability, Organisational Health, and Digital Transformation. We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme, we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing vacancies(at)RSSB.CO.UK Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDA If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at vacancies(at)rssb.co.uk We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request. We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension. We are committed to investing in our staff and offer formal and informal learning opportunities for development. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
May 17, 2024
Full time
Director of Sustainability Overview The Director of Sustainability will have responsibility for the continued development and implementation of the GB rail industry s strategic approach to sustainability, as encapsulated within the Sustainable Rail Blueprint (SRB). Through growth and delivery of the RSSB Sustainable Rail Programme, this role will provide leadership and strategic direction within RSSB, to the industry and beyond to establish and embed a culture of sustainability. Shaping and bringing into use the products and services essential to realising an even more sustainable railway. Responsibilities Set and maintain the vision for sustainability for GB rail dynamically through the SRB and lead its implementation. Ensure RSSB complies internally with best practice in sustainability. Communicate widely within the rail sector and beyond the vision and goals for sustainable rail, highlighting progress and promoting the industry s credentials. Participate in a broad range of fora, confirming RSSB s position as the leader for sustainability within the industry. Build and deploy the Sustainable Rail Data Framework for sustainability performance management in GB Rail. Determine metrics, provide data collection/aggregation, analysis and reporting services for regulators and industry. Establish RSSB as the sustainability data aggregator within the GB rail sector. Oversee the development and implementation of the industry s approach to sustainability, positioning RSSB at the centre of GB rail s quest for Net Zero, facilitating industry level consensus and collaboration to deliver a more sustainable railway. This includes leading the Sustainable Rail Executive (SRE), Sustainable Rail Leadership Group and associated technical sub-groups. Continue to provide the technical support, analysis and advice to the DfT ensuring effective, practical and robust implementation of policy objectives in areas of strategic focus; such as emissions (decarbonisation, air quality and noise), social value (careers, community and inclusivity) and natural environment (biodiversity, water, waste and climate change adaptation). Proactively inform rail reform to embed the SRB. Maintain and bolster RSSB s position as key technical advisor on Sustainable Rail to the Integrated Rail Body (GBRTT) with a focus on ensuring the SRB and its strategic goals are secured in industry contractual and legal mechanisms. Evolve and grow the Sustainable Rail Programme of technical advisory and embedding activity. Delivering tools, products, and services for industry use. Bringing efficiency and building knowledge to increase industry capability to deliver an even more sustainable railway. Oversee the effective delivery of Sustainable Rail projects and workplans. Identify risk areas, guide the RSSB Sustainability Team to constructively challenge and support industry implementation of key outputs. Press for delivery of recommended actions as appropriate to ensure desired outcomes are achieved and industry reputation is protected and enhanced. Lead and develop the RSSB Sustainability Team to ensure effective project delivery and utilisation of resources. Develop strong collaborative relationships with organisations and individuals, including at a political level, to ensure that RSSB is recognised for its independence and excellence in the sustainability arena. Ensure key stakeholders understand and recognise the change needed and the implications for both the sector and for individual organisations. Develop and maintain positive and fruitful policy engagement and communications channels with DfT, ORR, and Network Rail now and the IRB in the future. Maintain strong collaborative relationships within RSSB, particularly across COG directorates, to ensure the continuing embedding of the SRB, particularly within Standards, System Safety & Health. Maintain an up-to-date knowledge of sustainable development within and outside the railway industry, nationally and internationally, in collaboration with the horizon scanning function within Futures Lab. Qualifications Substantial experience and expertise in developing and delivering sustainability strategy, preferably with experience of operating within both public and private sector. Demonstrable experience of having led substantial and impactful change in the sustainability arena. Demonstrable experience of the application of data in developing sustainability solutions. Experience of stakeholder engagement, including at senior executive levels. Significant experience in strategy development and of influencing industry policy and practice. Significant experience in project management & programme delivery People management and development experience combined with strong coaching and motivational capabilities. Politically astute, with the confidence and credibility to influence at the highest level (e.g. industry bodies, Government, transport groups etc.) An ability to communicate clearly, articulately, and constructively both verbally and on paper. An influential leader with clear ability to sway outcomes through the application of effective interpersonal skills and to build credibility at senior levels. Applied analytical skills. Demonstrate alignment to RSSB s values and vision for 'a Simpler, Better Railway. Experience and commitment of working in harmony with RSSB s strategic objectives: Customer Engagement, Growth, Financial Sustainability, Organisational Health, and Digital Transformation. We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme, we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing vacancies(at)RSSB.CO.UK Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDA If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at vacancies(at)rssb.co.uk We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request. We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension. We are committed to investing in our staff and offer formal and informal learning opportunities for development. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
As Head of Operations for Property Services your role will include: Setting the strategy for growth and commercial direction for your region. Leading and developing a regional team of property managers to deliver a high-quality property management service underpinned by core values and objectives. Meeting and liaising with clients and customers to ensure that we continue to exceed their expectations and deliver excellent customer service consistently. Working with the business development team to develop bids for new business and product development. Accountable for embedding new systems and processes, ensuring we continue to lead with technology across FirstPort. This role reports to the Operations Director and has a team of up to 6 direct reports and up to 50 indirect reports, dependent on the operational region. Key skills/ Experience required for this role: Has led large, geographically dispersed operational teams to deliver a high-quality service and standards-led operation . Experienced in liaising with clients and customers, leading meetings . Strong commercial acumen: has preferably had P&L responsibility, is able to use data and insights to make decisions. Able to build and provide leadership to a large team, developing future leaders. Confident, articulate communicator - both orally and in writing; able to build relationships with all employees, from site-based colleagues to directors . Able to identify process inefficiencies and drive cultural and process improvement programmes. Experience in or an understanding of the property market . Who are we? FirstPort is the UK's leading property management company, caring for our customers' homes across England, Wales and Scotland.With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies. FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman. Why choose us? By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first. The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health. We're committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse. What's next? To start your application for this role we will ask you to upload your CV and answer a few questions. Our recruiters will work with our managers to review your CV. If unsuccessful you will be notified. If you meet the criteria for the role, we'll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager.
May 17, 2024
Full time
As Head of Operations for Property Services your role will include: Setting the strategy for growth and commercial direction for your region. Leading and developing a regional team of property managers to deliver a high-quality property management service underpinned by core values and objectives. Meeting and liaising with clients and customers to ensure that we continue to exceed their expectations and deliver excellent customer service consistently. Working with the business development team to develop bids for new business and product development. Accountable for embedding new systems and processes, ensuring we continue to lead with technology across FirstPort. This role reports to the Operations Director and has a team of up to 6 direct reports and up to 50 indirect reports, dependent on the operational region. Key skills/ Experience required for this role: Has led large, geographically dispersed operational teams to deliver a high-quality service and standards-led operation . Experienced in liaising with clients and customers, leading meetings . Strong commercial acumen: has preferably had P&L responsibility, is able to use data and insights to make decisions. Able to build and provide leadership to a large team, developing future leaders. Confident, articulate communicator - both orally and in writing; able to build relationships with all employees, from site-based colleagues to directors . Able to identify process inefficiencies and drive cultural and process improvement programmes. Experience in or an understanding of the property market . Who are we? FirstPort is the UK's leading property management company, caring for our customers' homes across England, Wales and Scotland.With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies. FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman. Why choose us? By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first. The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health. We're committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse. What's next? To start your application for this role we will ask you to upload your CV and answer a few questions. Our recruiters will work with our managers to review your CV. If unsuccessful you will be notified. If you meet the criteria for the role, we'll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager.
Kids Planet Day Nurseries
Nottingham, Nottinghamshire
Our people are what make our family great. We see childcare as a profession, not just a job. So whatever level you are at in your childcare career, we'll always encourage you to take on new opportunities and challenges - we want our teams to be the best! Whilst all our settings are different, they all share the same values and ethos; working together to inspire your world. Children are at the heart of everything we do, so we are looking for individuals to roll up their sleeves and get stuck in. From a princess one day to astronaut the next, no two days are ever the same! We are currently looking for an Outdoor Lead at Kids Planet Gedling. Why become an Outdoor Lead with Kids Planet Gedling? Long standing dedicated management team. Purpose built Large Nursery. Rural location with good transport links. What's in it for you? Free breakfast, lunches and healthy snacks including fresh fruit. Accredited training with the KP Academy. Enhanced Maternity, Paternity Fertility and Adoption leave. Regular staff rewards. Team appreciation events. Long service awards. Dedicated wellbeing package. Highly discounted childcare. A day off for your birthday. An Outdoor Lead at Kids Planet Gedling gets: Competitive salary. Pension plan. Annual leave including bank holidays. Monday to Friday. What an Outdoor Lead needs: A Passion for the Outdoors Must be at least Level 3 qualified. Excellent understanding of EYFS. Extensive knowledge of safeguarding. Leadership experience desirable. Like the sound of joining our family? Apply today to be an Outdoor Lead with Kids Planet Gedling! Kids Planet is committed to equal opportunities for all. We celebrate diversity and are committed to creating an inclusive environment for all our staff and children. Applications are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note, if you are successful in this role, background checks including online searches may be completed. This is keeping in line with Keeping Children Safe in Education policies.
May 17, 2024
Full time
Our people are what make our family great. We see childcare as a profession, not just a job. So whatever level you are at in your childcare career, we'll always encourage you to take on new opportunities and challenges - we want our teams to be the best! Whilst all our settings are different, they all share the same values and ethos; working together to inspire your world. Children are at the heart of everything we do, so we are looking for individuals to roll up their sleeves and get stuck in. From a princess one day to astronaut the next, no two days are ever the same! We are currently looking for an Outdoor Lead at Kids Planet Gedling. Why become an Outdoor Lead with Kids Planet Gedling? Long standing dedicated management team. Purpose built Large Nursery. Rural location with good transport links. What's in it for you? Free breakfast, lunches and healthy snacks including fresh fruit. Accredited training with the KP Academy. Enhanced Maternity, Paternity Fertility and Adoption leave. Regular staff rewards. Team appreciation events. Long service awards. Dedicated wellbeing package. Highly discounted childcare. A day off for your birthday. An Outdoor Lead at Kids Planet Gedling gets: Competitive salary. Pension plan. Annual leave including bank holidays. Monday to Friday. What an Outdoor Lead needs: A Passion for the Outdoors Must be at least Level 3 qualified. Excellent understanding of EYFS. Extensive knowledge of safeguarding. Leadership experience desirable. Like the sound of joining our family? Apply today to be an Outdoor Lead with Kids Planet Gedling! Kids Planet is committed to equal opportunities for all. We celebrate diversity and are committed to creating an inclusive environment for all our staff and children. Applications are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note, if you are successful in this role, background checks including online searches may be completed. This is keeping in line with Keeping Children Safe in Education policies.
Siamo Recruitment a division of Siamo Group
Cirencester, Gloucestershire
Siamo are working in partnership with a thriving IT Company, a leader within Cloud, Network and Digital managed service provides who continue to demonstrate valued success and therefore open a new opportunity for a Procurement Manager to join their growing team. Our client looks to continuously innovate and challenge how best to use technology as an enabler to drive real business change, with this, our client seeks a strategic thinker passionate about elevating compliance and process excellence in Procurement & Business operations. You, the Procurement Manager will manage a small team of administrators to support and drive effective procurement savings, managing, and maintaining supplier accounts and an excellent business service focus. By seizing this opportunity, you will transform procurement ensuring crucial collaboration with internal teams to support international and national client portfolios, certifying the service to be compliant and stakeholder friendly as well as taking ownership of business operations. This role will play a pivotal part in the company s growth and overall success, offering varied responsibilities, providing the perfect path for growth accompanied with a positive environment with all of the company working to one goal. What benefits support our client? £35,000 - £40,000 + Bonuses Hybrid Work Schedule Annual company wide bonus scheme Health insurance Life insurance Electric vehicle scheme Regular company events Free onsite parking Free lunch, tea, coffee and fruit supplied daily 25 days annual leave allowance This Procurement Manager position will hold he following responsibilities: Commandeering relationships of new and existing suppliers providing quotes regarding technological solutions Procurement of technological solutions with an annual revenue of 10m+. Ownership for Business Operations with National and International Portfolios Leading and managing a team of Business Operation Coordinators to ensure internal procedures are followed. Working closely with dispatch, and internal teams regarding lead times, kit deliveries, and courier requirements Supplying accurate information to accounts departments to ensure precise customer and supplier invoicing. Securing effective savings set by the business while maintain quality relationships with a preferred supplier list. Optimising Processes and systems for the efficiency of the department and those affected by this. Working on in-house systems (such as Netsuite) regarding ERP requirements. The ideal candidate for this Procurement Manager vacancy will hold the below: Previous experience in a procurement role essential Managing large value procurements costs Previous exposure working within an IT industry is advantageous Experience working with business systems such as Netsuite or similar being advantageous. Proven experience leading and managing a team to hit business targets. Confident ability to communicate with internal and external stakeholders. Strong Microsoft Office exposure Full UK Driving License
May 17, 2024
Full time
Siamo are working in partnership with a thriving IT Company, a leader within Cloud, Network and Digital managed service provides who continue to demonstrate valued success and therefore open a new opportunity for a Procurement Manager to join their growing team. Our client looks to continuously innovate and challenge how best to use technology as an enabler to drive real business change, with this, our client seeks a strategic thinker passionate about elevating compliance and process excellence in Procurement & Business operations. You, the Procurement Manager will manage a small team of administrators to support and drive effective procurement savings, managing, and maintaining supplier accounts and an excellent business service focus. By seizing this opportunity, you will transform procurement ensuring crucial collaboration with internal teams to support international and national client portfolios, certifying the service to be compliant and stakeholder friendly as well as taking ownership of business operations. This role will play a pivotal part in the company s growth and overall success, offering varied responsibilities, providing the perfect path for growth accompanied with a positive environment with all of the company working to one goal. What benefits support our client? £35,000 - £40,000 + Bonuses Hybrid Work Schedule Annual company wide bonus scheme Health insurance Life insurance Electric vehicle scheme Regular company events Free onsite parking Free lunch, tea, coffee and fruit supplied daily 25 days annual leave allowance This Procurement Manager position will hold he following responsibilities: Commandeering relationships of new and existing suppliers providing quotes regarding technological solutions Procurement of technological solutions with an annual revenue of 10m+. Ownership for Business Operations with National and International Portfolios Leading and managing a team of Business Operation Coordinators to ensure internal procedures are followed. Working closely with dispatch, and internal teams regarding lead times, kit deliveries, and courier requirements Supplying accurate information to accounts departments to ensure precise customer and supplier invoicing. Securing effective savings set by the business while maintain quality relationships with a preferred supplier list. Optimising Processes and systems for the efficiency of the department and those affected by this. Working on in-house systems (such as Netsuite) regarding ERP requirements. The ideal candidate for this Procurement Manager vacancy will hold the below: Previous experience in a procurement role essential Managing large value procurements costs Previous exposure working within an IT industry is advantageous Experience working with business systems such as Netsuite or similar being advantageous. Proven experience leading and managing a team to hit business targets. Confident ability to communicate with internal and external stakeholders. Strong Microsoft Office exposure Full UK Driving License
ESTATE AND FARMS MANAGER STETCHWORTH ESTATE - Attractive salary & benefits - Cambridgeshire This is an exciting opportunity for a commercially astute rural professional with a passion for farming and ambition to manage a diverse and progressive business comprising arable, environmental, two SSSIs, woodland as well as residential and commercial property interests. With a clear focus on responsible stewardship, the family will continue to seek new and innovative investment opportunities that ensure the estate's long-term sustainability. THE POSITION Take both a strategic and hands-on role in optimising the current farming and wider estate operations, building strong relationships with partners and developing new income streams. Manage financial budgeting, appraisal and reporting across the different enterprises whilst working closely with the owners and Finance Director to deliver long-term growth. Lead and develop the team whilst engendering a creative and inquisitive approach that focuses on team-work and joint accountability. Promote the family's values and protect the estate's character. Act as an ambassador for the business across the local and wider community whilst managing external stakeholders including consultants and local authority representatives. THE CANDIDATE Energetic, tenacious and hands-on leader with a clear track record of delivering a positive operational and financial impact, ideally spanning both farming and wider estate enterprises. Enjoys autonomy and taking responsibility. Strong financial and budgetary experience with the ability to think strategically. Should possess the flexibility and determination to see demanding and long-term projects through to fruition. Passionate and excited by the future development of UK agriculture with proven technical experience sought, including crop and soil management (agronomy). Committed team player with excellent communication skills who is comfortable working as part of a broader and dynamic family business with long-term custodianship at its core. May 2024 You can also apply for this role by clicking the Apply Button.
May 17, 2024
Full time
ESTATE AND FARMS MANAGER STETCHWORTH ESTATE - Attractive salary & benefits - Cambridgeshire This is an exciting opportunity for a commercially astute rural professional with a passion for farming and ambition to manage a diverse and progressive business comprising arable, environmental, two SSSIs, woodland as well as residential and commercial property interests. With a clear focus on responsible stewardship, the family will continue to seek new and innovative investment opportunities that ensure the estate's long-term sustainability. THE POSITION Take both a strategic and hands-on role in optimising the current farming and wider estate operations, building strong relationships with partners and developing new income streams. Manage financial budgeting, appraisal and reporting across the different enterprises whilst working closely with the owners and Finance Director to deliver long-term growth. Lead and develop the team whilst engendering a creative and inquisitive approach that focuses on team-work and joint accountability. Promote the family's values and protect the estate's character. Act as an ambassador for the business across the local and wider community whilst managing external stakeholders including consultants and local authority representatives. THE CANDIDATE Energetic, tenacious and hands-on leader with a clear track record of delivering a positive operational and financial impact, ideally spanning both farming and wider estate enterprises. Enjoys autonomy and taking responsibility. Strong financial and budgetary experience with the ability to think strategically. Should possess the flexibility and determination to see demanding and long-term projects through to fruition. Passionate and excited by the future development of UK agriculture with proven technical experience sought, including crop and soil management (agronomy). Committed team player with excellent communication skills who is comfortable working as part of a broader and dynamic family business with long-term custodianship at its core. May 2024 You can also apply for this role by clicking the Apply Button.
LaplandUK is a purpose driven entertainment company that was conceived in 2007 by Mike & Alison Battle, a couple with a passion to reimagine the Father Christmas myth and create the ultimate immersive Christmas experience where families could celebrate the wonder of childhood and specifically, their children's precious fleeting years of belief. Frustrated by multiple experiences of the poor treatment of their own sons' 'belief', Mike and Alison Battle, embarked on a 17-year journey to elevate this special moment of childhood through their original storytelling world and so bring it to life: Lapland. Their ground-breaking immersive show opened in Tunbridge Wells in 2007 and immediately captured the attention and hearts of parents nationwide. Powered by their purpose to 'honour childhood together,' the couple partnered with Hollywood set designers and West End performance professionals to produce an experience of unprecedented quality and detail. The show moved to Ascot in 2013 and has now welcomed over 1.5 million 'believers,' with tickets selling out on release for what the press now terms 'the Glastonbury of Christmas'. During 2023, the Battles strengthened their senior leadership team with the recruitment of a proven Live Show Director from IMG who is preparing the launch of a second live show in Cheshire, UK in 2025. The opportunity to continue show expansion is material, both domestically and internationally, through 1st party and 3rd party (franchise) operation, with plans to launch a first international show in 2026/27. Alongside plans for the live expansion, Lapland has also turned its attention to two additional channels to reach parents and children outside of the live event itself. Firstly, the consumer product opportunity based on their story IP, and how they could bring the authentic magic of the LaplandUK live show into the home via eCommerce. In 2024 Lapland launched a number of initiatives (personalised Letters from Lapland, Christmas Eve Boxes and more), which drove their eCommerce revenues by x10 in 2023. Secondly, more attention was spent on Lapland's Story IP, with the launch of their Elfcast (podcast), which hit number 1 in the UK Family Charts (and top 10 podcasts worldwide) over Christmas. The content team are now exploring options to bring their characters and stories to life through more audio and video throughout the year, resulting in greater connection to both parents and children yearlong. The combination of our Live, commerce & content/IP verticals sets Lapland on the path to become the definitive, global Christmas brand for the 21st Century. In early 2024, LaplandUK commenced a strategic review with proven growth consultancy The Growth Foundation to codify a plan and help guide LaplandUK's expansion, with particular attention to requirements in their executive, senior operational team, technology and systems architecture and tactical plans in eCommerce to enable and unlock their huge growth potential. The growth plan sees the upgrade of LaplandUK's system architecture with new ERP, Single Guest (Customer) View and material improvements in Lapland's digital front end (website & app to allow Ticketing, eCom & Content to be accessed in one place) as well as investment in new strategic / leadership and tactical / execution roles across all business functions. About the role This is a career-defining role, and allows the right candidate to make their mark, learn while doing and work to propel Lapland UK into a global multi-channel, international brand from the solid foundation built to date. As Chief of Staff, you'll provide the CEO with leverage and help the company deliver on its ambitious plans for growth; providing support for strategy, execution, leadership and special projects, and you'll be a critical component, supporting the leadership team to deliver our objectives. We're looking for holistic, comprehensive and progressive management, resulting in building further brand equity and a purpose driven entertainment company. Accountabilities include Strategic Support Collaborate with the CEO to develop and execute our strategy, ensuring alignment with overall company objectives, and create SMART (or similar framework) goals for our functions to work from, with an emphasis of driving the opportunity in commerce and content/IP alongside our Live hero product; Conduct research and analysis to provide insights and recommendations for strategic decision-making; Assist in developing business plans and initiatives to drive growth and profitability; Serve as a key point of contact and advisor to the CEO, managing their schedule, communications, and priorities; Facilitate communication and coordination among executive leadership, ensuring effective information flow and decision-making bring greater cohesion across the business. Leadership Oversight Support and challenge three incumbent directors responsible for demand creation in our live attraction/s, consumer products & retail/eCommerce, and content/IP, working closing with our directors to build, critique and elevate plans before CEO/Board approval; Work closely with the Finance Director to ensure financial goals and strategies are aligned with overall business objectives; Functional Leadership Lead our technology, insight, and talent functions, and build a high-performing team within each function, fostering a culture of collaboration, innovation, and continuous improvement over the next 12-18 months;. Own and lead the project to enhance our technology infrastructure (ERP, Single Guest View (Insight) and Guest Experience online (Ticketing, eCommerce etc); Identify areas for Opex reduction / process improvement which positively affects the whole business; Operational Excellence Monitor key performance indicators (KPIs) and operational metrics to identify areas for improvement and drive efficiency; Implement best practices and processes to optimise organisational performance and achieve business objectives. Success looks like In 6-months Our plans to elevate and upgrade our business systems architecture to support our multi-channel, market, operator model are on track and within budget, allowing Lapland to launch new Live locations and scale our consumer product / commerce and content ambitions with greater pace, greater quality and at a lower overall cost to the business; The Senior Leadership Team and Board are overheard saying 'what did we ever do without insert your name here; it's clear you understand, and you're committed to professionally oversee the leadership team by implementing the CEO's vision for the company, successfully managing up, making the CEO feel safe, through regular reporting and communicating with clarity; Accurate, timely and useful business and customer insight reporting / visibility is available to whomever needs it, when they need it. In 24-months You've been a instrumental in helping Lapland successfully launch its second Live site, while supporting the growth and opportunity in consumer products / commerce and content - driving group annual revenues to >£60m profitably; Lapland's systems architecture is ready to launch new sites in international markets, with the flexibility to allow potential 3rd party operators to franchise / licence Lapland's IP and operate successfully; About you You will have proven experience in a multinational and multichannel (live attraction / entertainment / hospitality / retail) company at senior leadership / director level, with an entrepreneurial spirit, luxury product / experience sensibility, excellent analytical skills and the ability to lead all financial and technical aspects of a rapidly growing aspirational brand. Our ideal candidate is a self-motivated, passionate, performance-driven facilitator and integrator who can bring cohesion across our functions, revenue streams and markets, today and in the future: Proven experience in a Chief of Staff or senior leadership role, preferably within the entertainment, leisure, or hospitality industry; Strong strategic thinking and analytical skills, with the ability to translate vision into actionable plans; Excellent communication and interpersonal abilities, with the capacity to influence and collaborate effectively at all levels of the organisation; Demonstrated leadership experience, including team management and development; Strategic mindset with a focus on innovation and continuous improvement; Ability to thrive and make decisions in a fast-paced, dynamic environment and adapt to changing priorities; Passion for our brand and commitment to delivering exceptional guest experiences. We would love to respond to every application however due to the volume of applications we receive this isn't always possible. If you have not heard within 2 weeks of applying, please assume on this occasion that your application has not been shortlisted. We may retain your CV to contact you about future employment opportunities that are being managed by The Growth Foundation Talent. The Growth Foundation Talent is deeply committed to building a diverse & inclusive workplace and welcomes applications from all sections of the community.
May 17, 2024
Full time
LaplandUK is a purpose driven entertainment company that was conceived in 2007 by Mike & Alison Battle, a couple with a passion to reimagine the Father Christmas myth and create the ultimate immersive Christmas experience where families could celebrate the wonder of childhood and specifically, their children's precious fleeting years of belief. Frustrated by multiple experiences of the poor treatment of their own sons' 'belief', Mike and Alison Battle, embarked on a 17-year journey to elevate this special moment of childhood through their original storytelling world and so bring it to life: Lapland. Their ground-breaking immersive show opened in Tunbridge Wells in 2007 and immediately captured the attention and hearts of parents nationwide. Powered by their purpose to 'honour childhood together,' the couple partnered with Hollywood set designers and West End performance professionals to produce an experience of unprecedented quality and detail. The show moved to Ascot in 2013 and has now welcomed over 1.5 million 'believers,' with tickets selling out on release for what the press now terms 'the Glastonbury of Christmas'. During 2023, the Battles strengthened their senior leadership team with the recruitment of a proven Live Show Director from IMG who is preparing the launch of a second live show in Cheshire, UK in 2025. The opportunity to continue show expansion is material, both domestically and internationally, through 1st party and 3rd party (franchise) operation, with plans to launch a first international show in 2026/27. Alongside plans for the live expansion, Lapland has also turned its attention to two additional channels to reach parents and children outside of the live event itself. Firstly, the consumer product opportunity based on their story IP, and how they could bring the authentic magic of the LaplandUK live show into the home via eCommerce. In 2024 Lapland launched a number of initiatives (personalised Letters from Lapland, Christmas Eve Boxes and more), which drove their eCommerce revenues by x10 in 2023. Secondly, more attention was spent on Lapland's Story IP, with the launch of their Elfcast (podcast), which hit number 1 in the UK Family Charts (and top 10 podcasts worldwide) over Christmas. The content team are now exploring options to bring their characters and stories to life through more audio and video throughout the year, resulting in greater connection to both parents and children yearlong. The combination of our Live, commerce & content/IP verticals sets Lapland on the path to become the definitive, global Christmas brand for the 21st Century. In early 2024, LaplandUK commenced a strategic review with proven growth consultancy The Growth Foundation to codify a plan and help guide LaplandUK's expansion, with particular attention to requirements in their executive, senior operational team, technology and systems architecture and tactical plans in eCommerce to enable and unlock their huge growth potential. The growth plan sees the upgrade of LaplandUK's system architecture with new ERP, Single Guest (Customer) View and material improvements in Lapland's digital front end (website & app to allow Ticketing, eCom & Content to be accessed in one place) as well as investment in new strategic / leadership and tactical / execution roles across all business functions. About the role This is a career-defining role, and allows the right candidate to make their mark, learn while doing and work to propel Lapland UK into a global multi-channel, international brand from the solid foundation built to date. As Chief of Staff, you'll provide the CEO with leverage and help the company deliver on its ambitious plans for growth; providing support for strategy, execution, leadership and special projects, and you'll be a critical component, supporting the leadership team to deliver our objectives. We're looking for holistic, comprehensive and progressive management, resulting in building further brand equity and a purpose driven entertainment company. Accountabilities include Strategic Support Collaborate with the CEO to develop and execute our strategy, ensuring alignment with overall company objectives, and create SMART (or similar framework) goals for our functions to work from, with an emphasis of driving the opportunity in commerce and content/IP alongside our Live hero product; Conduct research and analysis to provide insights and recommendations for strategic decision-making; Assist in developing business plans and initiatives to drive growth and profitability; Serve as a key point of contact and advisor to the CEO, managing their schedule, communications, and priorities; Facilitate communication and coordination among executive leadership, ensuring effective information flow and decision-making bring greater cohesion across the business. Leadership Oversight Support and challenge three incumbent directors responsible for demand creation in our live attraction/s, consumer products & retail/eCommerce, and content/IP, working closing with our directors to build, critique and elevate plans before CEO/Board approval; Work closely with the Finance Director to ensure financial goals and strategies are aligned with overall business objectives; Functional Leadership Lead our technology, insight, and talent functions, and build a high-performing team within each function, fostering a culture of collaboration, innovation, and continuous improvement over the next 12-18 months;. Own and lead the project to enhance our technology infrastructure (ERP, Single Guest View (Insight) and Guest Experience online (Ticketing, eCommerce etc); Identify areas for Opex reduction / process improvement which positively affects the whole business; Operational Excellence Monitor key performance indicators (KPIs) and operational metrics to identify areas for improvement and drive efficiency; Implement best practices and processes to optimise organisational performance and achieve business objectives. Success looks like In 6-months Our plans to elevate and upgrade our business systems architecture to support our multi-channel, market, operator model are on track and within budget, allowing Lapland to launch new Live locations and scale our consumer product / commerce and content ambitions with greater pace, greater quality and at a lower overall cost to the business; The Senior Leadership Team and Board are overheard saying 'what did we ever do without insert your name here; it's clear you understand, and you're committed to professionally oversee the leadership team by implementing the CEO's vision for the company, successfully managing up, making the CEO feel safe, through regular reporting and communicating with clarity; Accurate, timely and useful business and customer insight reporting / visibility is available to whomever needs it, when they need it. In 24-months You've been a instrumental in helping Lapland successfully launch its second Live site, while supporting the growth and opportunity in consumer products / commerce and content - driving group annual revenues to >£60m profitably; Lapland's systems architecture is ready to launch new sites in international markets, with the flexibility to allow potential 3rd party operators to franchise / licence Lapland's IP and operate successfully; About you You will have proven experience in a multinational and multichannel (live attraction / entertainment / hospitality / retail) company at senior leadership / director level, with an entrepreneurial spirit, luxury product / experience sensibility, excellent analytical skills and the ability to lead all financial and technical aspects of a rapidly growing aspirational brand. Our ideal candidate is a self-motivated, passionate, performance-driven facilitator and integrator who can bring cohesion across our functions, revenue streams and markets, today and in the future: Proven experience in a Chief of Staff or senior leadership role, preferably within the entertainment, leisure, or hospitality industry; Strong strategic thinking and analytical skills, with the ability to translate vision into actionable plans; Excellent communication and interpersonal abilities, with the capacity to influence and collaborate effectively at all levels of the organisation; Demonstrated leadership experience, including team management and development; Strategic mindset with a focus on innovation and continuous improvement; Ability to thrive and make decisions in a fast-paced, dynamic environment and adapt to changing priorities; Passion for our brand and commitment to delivering exceptional guest experiences. We would love to respond to every application however due to the volume of applications we receive this isn't always possible. If you have not heard within 2 weeks of applying, please assume on this occasion that your application has not been shortlisted. We may retain your CV to contact you about future employment opportunities that are being managed by The Growth Foundation Talent. The Growth Foundation Talent is deeply committed to building a diverse & inclusive workplace and welcomes applications from all sections of the community.
Director of Sustainability Overview The Director of Sustainability will have responsibility for the continued development and implementation of the GB rail industry's strategic approach to sustainability, as encapsulated within the Sustainable Rail Blueprint (SRB). Through growth and delivery of the RSSB Sustainable Rail Programme, this role will provide leadership and strategic direction within RSSB, to the industry and beyond to establish and embed a culture of sustainability. Shaping and bringing into use the products and services essential to realising an even more sustainable railway. Responsibilities Set and maintain the vision for sustainability for GB rail dynamically through the SRB and lead its implementation. Ensure RSSB complies internally with best practice in sustainability. Communicate widely within the rail sector and beyond the vision and goals for sustainable rail, highlighting progress and promoting the industry's credentials. Participate in a broad range of fora, confirming RSSB's position as the leader for sustainability within the industry. Build and deploy the Sustainable Rail Data Framework for sustainability performance management in GB Rail. Determine metrics, provide data collection/aggregation, analysis and reporting services for regulators and industry. Establish RSSB as the sustainability data aggregator within the GB rail sector. Oversee the development and implementation of the industry's approach to sustainability, positioning RSSB at the centre of GB rail's quest for Net Zero, facilitating industry level consensus and collaboration to deliver a more sustainable railway. This includes leading the Sustainable Rail Executive (SRE), Sustainable Rail Leadership Group and associated technical sub-groups. Continue to provide the technical support, analysis and advice to the DfT ensuring effective, practical and robust implementation of policy objectives in areas of strategic focus; such as emissions (decarbonisation, air quality and noise), social value (careers, community and inclusivity) and natural environment (biodiversity, water, waste and climate change adaptation). Proactively inform rail reform to embed the SRB. Maintain and bolster RSSB's position as key technical advisor on Sustainable Rail to the Integrated Rail Body (GBRTT) with a focus on ensuring the SRB and its strategic goals are secured in industry contractual and legal mechanisms. Evolve and grow the Sustainable Rail Programme of technical advisory and embedding activity. Delivering tools, products, and services for industry use. Bringing efficiency and building knowledge to increase industry capability to deliver an even more sustainable railway. Oversee the effective delivery of Sustainable Rail projects and workplans. Identify risk areas, guide the RSSB Sustainability Team to constructively challenge and support industry implementation of key outputs. Press for delivery of recommended actions as appropriate to ensure desired outcomes are achieved and industry reputation is protected and enhanced. Lead and develop the RSSB Sustainability Team to ensure effective project delivery and utilisation of resources. Develop strong collaborative relationships with organisations and individuals, including at a political level, to ensure that RSSB is recognised for its independence and excellence in the sustainability arena. Ensure key stakeholders understand and recognise the change needed and the implications for both the sector and for individual organisations. Develop and maintain positive and fruitful policy engagement and communications channels with DfT, ORR, and Network Rail now and the IRB in the future. Maintain strong collaborative relationships within RSSB, particularly across COG directorates, to ensure the continuing embedding of the SRB, particularly within Standards, System Safety & Health. Maintain an up-to-date knowledge of sustainable development within and outside the railway industry, nationally and internationally, in collaboration with the horizon scanning function within Futures Lab. Qualifications Substantial experience and expertise in developing and delivering sustainability strategy, preferably with experience of operating within both public and private sector. Demonstrable experience of having led substantial and impactful change in the sustainability arena. Demonstrable experience of the application of data in developing sustainability solutions. Experience of stakeholder engagement, including at senior executive levels. Significant experience in strategy development and of influencing industry policy and practice. Significant experience in project management & programme delivery People management and development experience combined with strong coaching and motivational capabilities. Politically astute, with the confidence and credibility to influence at the highest level (e.g. industry bodies, Government, transport groups etc.) An ability to communicate clearly, articulately, and constructively both verbally and on paper. An influential leader with clear ability to sway outcomes through the application of effective interpersonal skills and to build credibility at senior levels. Applied analytical skills. Demonstrate alignment to RSSB's values and vision for 'a Simpler, Better Railway.' Experience and commitment of working in harmony with RSSB's strategic objectives: Customer Engagement, Growth, Financial Sustainability, Organisational Health, and Digital Transformation. We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme , we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDA If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request. We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension. We are committed to investing in our staff and offer formal and informal learning opportunities for development.
May 17, 2024
Full time
Director of Sustainability Overview The Director of Sustainability will have responsibility for the continued development and implementation of the GB rail industry's strategic approach to sustainability, as encapsulated within the Sustainable Rail Blueprint (SRB). Through growth and delivery of the RSSB Sustainable Rail Programme, this role will provide leadership and strategic direction within RSSB, to the industry and beyond to establish and embed a culture of sustainability. Shaping and bringing into use the products and services essential to realising an even more sustainable railway. Responsibilities Set and maintain the vision for sustainability for GB rail dynamically through the SRB and lead its implementation. Ensure RSSB complies internally with best practice in sustainability. Communicate widely within the rail sector and beyond the vision and goals for sustainable rail, highlighting progress and promoting the industry's credentials. Participate in a broad range of fora, confirming RSSB's position as the leader for sustainability within the industry. Build and deploy the Sustainable Rail Data Framework for sustainability performance management in GB Rail. Determine metrics, provide data collection/aggregation, analysis and reporting services for regulators and industry. Establish RSSB as the sustainability data aggregator within the GB rail sector. Oversee the development and implementation of the industry's approach to sustainability, positioning RSSB at the centre of GB rail's quest for Net Zero, facilitating industry level consensus and collaboration to deliver a more sustainable railway. This includes leading the Sustainable Rail Executive (SRE), Sustainable Rail Leadership Group and associated technical sub-groups. Continue to provide the technical support, analysis and advice to the DfT ensuring effective, practical and robust implementation of policy objectives in areas of strategic focus; such as emissions (decarbonisation, air quality and noise), social value (careers, community and inclusivity) and natural environment (biodiversity, water, waste and climate change adaptation). Proactively inform rail reform to embed the SRB. Maintain and bolster RSSB's position as key technical advisor on Sustainable Rail to the Integrated Rail Body (GBRTT) with a focus on ensuring the SRB and its strategic goals are secured in industry contractual and legal mechanisms. Evolve and grow the Sustainable Rail Programme of technical advisory and embedding activity. Delivering tools, products, and services for industry use. Bringing efficiency and building knowledge to increase industry capability to deliver an even more sustainable railway. Oversee the effective delivery of Sustainable Rail projects and workplans. Identify risk areas, guide the RSSB Sustainability Team to constructively challenge and support industry implementation of key outputs. Press for delivery of recommended actions as appropriate to ensure desired outcomes are achieved and industry reputation is protected and enhanced. Lead and develop the RSSB Sustainability Team to ensure effective project delivery and utilisation of resources. Develop strong collaborative relationships with organisations and individuals, including at a political level, to ensure that RSSB is recognised for its independence and excellence in the sustainability arena. Ensure key stakeholders understand and recognise the change needed and the implications for both the sector and for individual organisations. Develop and maintain positive and fruitful policy engagement and communications channels with DfT, ORR, and Network Rail now and the IRB in the future. Maintain strong collaborative relationships within RSSB, particularly across COG directorates, to ensure the continuing embedding of the SRB, particularly within Standards, System Safety & Health. Maintain an up-to-date knowledge of sustainable development within and outside the railway industry, nationally and internationally, in collaboration with the horizon scanning function within Futures Lab. Qualifications Substantial experience and expertise in developing and delivering sustainability strategy, preferably with experience of operating within both public and private sector. Demonstrable experience of having led substantial and impactful change in the sustainability arena. Demonstrable experience of the application of data in developing sustainability solutions. Experience of stakeholder engagement, including at senior executive levels. Significant experience in strategy development and of influencing industry policy and practice. Significant experience in project management & programme delivery People management and development experience combined with strong coaching and motivational capabilities. Politically astute, with the confidence and credibility to influence at the highest level (e.g. industry bodies, Government, transport groups etc.) An ability to communicate clearly, articulately, and constructively both verbally and on paper. An influential leader with clear ability to sway outcomes through the application of effective interpersonal skills and to build credibility at senior levels. Applied analytical skills. Demonstrate alignment to RSSB's values and vision for 'a Simpler, Better Railway.' Experience and commitment of working in harmony with RSSB's strategic objectives: Customer Engagement, Growth, Financial Sustainability, Organisational Health, and Digital Transformation. We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme , we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDA If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request. We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension. We are committed to investing in our staff and offer formal and informal learning opportunities for development.
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named a Sunday Times Best Place to Work 2023 . We are looking for an experienced Paid Search professional with an agency background who is passionate about digital marketing and in particular PPC. The overall purpose of this role is to support the Channel Head and Strategy Directors and lead the PPC Senior Account Managers, Managers and Executives in implementing PPC strategy for key clients. You will be responsible for the management and delivery of PPC scopes for our clients, using both internal resources and our network of specialists, in order to achieve client business objectives and targets. You will lead the effective implementation of client Account Development Plans (ADPs) in order to achieve the client's annual business objectives and targets. You will also be responsible for ensuring cross-channel workflows. Croud operates a hybrid working mode l with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. RESPONSIBILITIES Client Services Working with the Client Directors/Client Services team, provide senior leadership and strategic guidance to your client portfolio. Develop & maintain strong relationships across your client base Share knowledge, new platforms and industry developments with your key clients, keeping them abreast of upcoming changes - becoming a source of truth and an industry thought leader Identify & develop opportunities to grow revenue from key clients, whether through increased investment in PPC or wider cross-channel conversations Leadership/Management Provide effective support to the PPC Management Team, maintaining standards, improving processes and streamlining delivery across the team Lead the delivery of PPC services in your team, ensuring a high quality of work that adheres to best practices and meets/exceeds client expectations Ensure all client revenues/P&L follow due process in the team Co-ordinate and delegate work amongst your team to ensure tasks are allocated effectively depending on skills and resources Manage your direct reports, including their development and training needs Commercial awareness and ownership of the commercial performance of your team and clients with a focus on costs, revenue and ways of working, to ensure profitable delivery for Croud PPC Delivery Be at the forefront of PPC by keeping up to date with industry news, new platforms and technologies Help in new business preparation and attend sales pitches as and when required. Lead new business pitches and drive the strategy for them. Attend and deliver the pitch Lead and build required key client communications and deliverables eg. QBRs, campaign reviews and client meetings Working with key stakeholders (strategy & planning, client services, etc), align strategy and ensure client needs are met with other teams across the business Develop imaginative, innovative and effective ideas and process improvements for your clients/the wider PPC team Contribute to the development of Croud's paid search proposition, positioning yourself as a key thought leader within the PPC team/wider business Key stakeholders: Direct Line Manager: PPC Strategy Director Direct Reports: PPC Sr Managers, PPC Managers, PPC Executives Key stakeholders: PPC Head of Channel, Client Strategy team, Planning team, CDDs Other stakeholders: Development Manager, Network Support Manager, Shrewsbury Operations Director, Head of Operational Process PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in Digital Marketing In-depth demonstrable experience in PPC advertising Excellent communication, organisation, and presentation skills A mathematical and analytical mind Exceptional client service skills Highly organised and an ability to multi-task Impeccable attention to detail Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines Proven time management skills Proven ability to negotiate. The ability to autonomously identify opportunities, generate ideas and formulate strategies Leadership skills: managing direct reports, a motivator Extensive line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations Clear passion for digital marketing and cross channel COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! Croud offers competitive starting salaries alongside numerous company benefits.On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include: 25 days holiday a year Annual performance bonus Sale commission Recruitment referrals bonus Gym membership contributions Ride to Work scheme Rail card Season Ticket loan Free fruit, breakfast cereals, snacks and tea & coffee Free home office chair and screen Enhanced maternity and paternity package Life and income protection Medical cash plan Agile Working Policy LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socialsYear-round holiday parties Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
May 17, 2024
Full time
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named a Sunday Times Best Place to Work 2023 . We are looking for an experienced Paid Search professional with an agency background who is passionate about digital marketing and in particular PPC. The overall purpose of this role is to support the Channel Head and Strategy Directors and lead the PPC Senior Account Managers, Managers and Executives in implementing PPC strategy for key clients. You will be responsible for the management and delivery of PPC scopes for our clients, using both internal resources and our network of specialists, in order to achieve client business objectives and targets. You will lead the effective implementation of client Account Development Plans (ADPs) in order to achieve the client's annual business objectives and targets. You will also be responsible for ensuring cross-channel workflows. Croud operates a hybrid working mode l with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. RESPONSIBILITIES Client Services Working with the Client Directors/Client Services team, provide senior leadership and strategic guidance to your client portfolio. Develop & maintain strong relationships across your client base Share knowledge, new platforms and industry developments with your key clients, keeping them abreast of upcoming changes - becoming a source of truth and an industry thought leader Identify & develop opportunities to grow revenue from key clients, whether through increased investment in PPC or wider cross-channel conversations Leadership/Management Provide effective support to the PPC Management Team, maintaining standards, improving processes and streamlining delivery across the team Lead the delivery of PPC services in your team, ensuring a high quality of work that adheres to best practices and meets/exceeds client expectations Ensure all client revenues/P&L follow due process in the team Co-ordinate and delegate work amongst your team to ensure tasks are allocated effectively depending on skills and resources Manage your direct reports, including their development and training needs Commercial awareness and ownership of the commercial performance of your team and clients with a focus on costs, revenue and ways of working, to ensure profitable delivery for Croud PPC Delivery Be at the forefront of PPC by keeping up to date with industry news, new platforms and technologies Help in new business preparation and attend sales pitches as and when required. Lead new business pitches and drive the strategy for them. Attend and deliver the pitch Lead and build required key client communications and deliverables eg. QBRs, campaign reviews and client meetings Working with key stakeholders (strategy & planning, client services, etc), align strategy and ensure client needs are met with other teams across the business Develop imaginative, innovative and effective ideas and process improvements for your clients/the wider PPC team Contribute to the development of Croud's paid search proposition, positioning yourself as a key thought leader within the PPC team/wider business Key stakeholders: Direct Line Manager: PPC Strategy Director Direct Reports: PPC Sr Managers, PPC Managers, PPC Executives Key stakeholders: PPC Head of Channel, Client Strategy team, Planning team, CDDs Other stakeholders: Development Manager, Network Support Manager, Shrewsbury Operations Director, Head of Operational Process PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in Digital Marketing In-depth demonstrable experience in PPC advertising Excellent communication, organisation, and presentation skills A mathematical and analytical mind Exceptional client service skills Highly organised and an ability to multi-task Impeccable attention to detail Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines Proven time management skills Proven ability to negotiate. The ability to autonomously identify opportunities, generate ideas and formulate strategies Leadership skills: managing direct reports, a motivator Extensive line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations Clear passion for digital marketing and cross channel COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! Croud offers competitive starting salaries alongside numerous company benefits.On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include: 25 days holiday a year Annual performance bonus Sale commission Recruitment referrals bonus Gym membership contributions Ride to Work scheme Rail card Season Ticket loan Free fruit, breakfast cereals, snacks and tea & coffee Free home office chair and screen Enhanced maternity and paternity package Life and income protection Medical cash plan Agile Working Policy LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socialsYear-round holiday parties Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named Sunday Times Best Place to Work 2023 . In 2021, Croud acquired VERB Brands, a luxury performance marketing agency. VERB Brands specialises in full-service performance marketing solutions and partners with globally renowned luxury and premium brands such as Flannels, Calzedonia, Aston Martin, The Ritz, Maybourne Hotel Group and many more. We're now looking for a passionate and driven individual with a keen eye for luxury to join our SEO team as Account Director at an exciting time of growth for the agency. The overall purpose of this role is to support the Organic Strategy Director and team of Senior Account Managers, Managers, and Executives in implementing best-in-class organic strategies for key clients within the premium & luxury sector. Our clients range from premium challenger brands looking for growth within markets, to long-standing heritage brands who are looking to evolve their digital approaches. The successful candidate will recognise and aid both strategies, and be able to tailor recommendations to individual business needs. You will be responsible for the build and effective implementation of client roadmaps and development plans in order to achieve your client's annual business objectives and targets, as well as contributing to new business pitches and our innovation processes to ensure we always remain cutting edge in our craft. This role requires an analytical mindset coupled with a creative flair, willingness to take a risk, challenge, and push through change to achieve the best for our clients. Along with a proactive, can-do attitude to everything, you will also champion personal development & growth within the team. You will have excellent knowledge of all component parts of SEO and work with our specialist teams in these areas to lead on delivering a unified Organic Search strategy for luxury brands. Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. RESPONSIBILITIES Build strategic relationships with key client stakeholders, acting as a trusted advisor to formulate results-driven SEO strategies on your account Develop and execute of client strategies to increase profit while providing great customer service to clients Work together with wider teams to devise and deliver Account Development Plans (ADPs) for owned clients to sustain and grow client performance Work with the Org. Strategy Director and Snr. Account Managers to input into overall direction of department and pioneer this across the team Develop, mentor and train team members, both remotely and in person Ensure client accounts are following SEO best practice, ensuring that hygiene factors are monitored and managed accordingly Play an active role in defining SEO best practice and scalable processes that challenge luxury Stay up to date with new market tools and opportunities which would support client strategy our product offering, and share to the wider team (not limited to SEO) Surprise and delight clients through innovation, knowledge share & insight; highlighting successes on a weekly basis (monthly for smaller clients) Provide reporting and measurement of the effectiveness of campaigns, ensure client reports are delivered on time and accurately Provide direction and guidance to the SEO Executives and Managers to deliver excellence in required communication and client service standards for each client as well as generally Direct line manage a team of SEO Executives and Managers, managing monthly 1:1s and Quarterly Performance Reviews (QPRs), mentor new team members to become operational in their roles quickly and efficiently Advocate knowledge share, drive delivery of cross channel processes and sharing of tools. Lead by example and drive the team to share knowledge cross team and cross channel to support in identifying cross-channel upsells and knowledge growth Contribute to the new business process and pitches with support from wider & SEO teams Identify areas of development within existing business to upsell digital services where relevant across your client portfolio Drive overall performance within the team to achieve margin and incremental revenue month on month Proactively identify workflow efficiencies to counter ineffective process within the team - new ways of working, continuous process improvement Contribute to and supporting marketing activities including whitepapers, blog posts and industry insights specifically across SEO & luxury PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in Digital Marketing - experience within luxury is preferable, passion and interest is essential In-depth demonstrable experience in SEO advertising Excellent communication, organisation, and presentation skills A mathematical and analytical mind Exceptional client service skills Highly organised and an ability to multi-task Impeccable attention to detail Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines Proven time management skills The ability to autonomously identify opportunities, generate ideas and formulate strategies Leadership skills: managing direct reports, a motivator Demonstrable line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations Clear passion for digital marketing, SEO and luxury to help drive our team forward COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! 25 days holiday a year with the option to purchase more Hybrid working model Annual performance bonus Recruitment referrals bonus Health & wellbeing contributions Cycle to Work scheme Free fruit, breakfast cereals and tea & coffee Regular socials and events planned Peer to peer recognition scheme 'bonusly' Enhanced maternity and paternity package Pension Employee Assistance Programme Access to Croud Campus (our bespoke learning and development platform) Life and income protection Medical cash plan Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
May 17, 2024
Full time
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named Sunday Times Best Place to Work 2023 . In 2021, Croud acquired VERB Brands, a luxury performance marketing agency. VERB Brands specialises in full-service performance marketing solutions and partners with globally renowned luxury and premium brands such as Flannels, Calzedonia, Aston Martin, The Ritz, Maybourne Hotel Group and many more. We're now looking for a passionate and driven individual with a keen eye for luxury to join our SEO team as Account Director at an exciting time of growth for the agency. The overall purpose of this role is to support the Organic Strategy Director and team of Senior Account Managers, Managers, and Executives in implementing best-in-class organic strategies for key clients within the premium & luxury sector. Our clients range from premium challenger brands looking for growth within markets, to long-standing heritage brands who are looking to evolve their digital approaches. The successful candidate will recognise and aid both strategies, and be able to tailor recommendations to individual business needs. You will be responsible for the build and effective implementation of client roadmaps and development plans in order to achieve your client's annual business objectives and targets, as well as contributing to new business pitches and our innovation processes to ensure we always remain cutting edge in our craft. This role requires an analytical mindset coupled with a creative flair, willingness to take a risk, challenge, and push through change to achieve the best for our clients. Along with a proactive, can-do attitude to everything, you will also champion personal development & growth within the team. You will have excellent knowledge of all component parts of SEO and work with our specialist teams in these areas to lead on delivering a unified Organic Search strategy for luxury brands. Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. RESPONSIBILITIES Build strategic relationships with key client stakeholders, acting as a trusted advisor to formulate results-driven SEO strategies on your account Develop and execute of client strategies to increase profit while providing great customer service to clients Work together with wider teams to devise and deliver Account Development Plans (ADPs) for owned clients to sustain and grow client performance Work with the Org. Strategy Director and Snr. Account Managers to input into overall direction of department and pioneer this across the team Develop, mentor and train team members, both remotely and in person Ensure client accounts are following SEO best practice, ensuring that hygiene factors are monitored and managed accordingly Play an active role in defining SEO best practice and scalable processes that challenge luxury Stay up to date with new market tools and opportunities which would support client strategy our product offering, and share to the wider team (not limited to SEO) Surprise and delight clients through innovation, knowledge share & insight; highlighting successes on a weekly basis (monthly for smaller clients) Provide reporting and measurement of the effectiveness of campaigns, ensure client reports are delivered on time and accurately Provide direction and guidance to the SEO Executives and Managers to deliver excellence in required communication and client service standards for each client as well as generally Direct line manage a team of SEO Executives and Managers, managing monthly 1:1s and Quarterly Performance Reviews (QPRs), mentor new team members to become operational in their roles quickly and efficiently Advocate knowledge share, drive delivery of cross channel processes and sharing of tools. Lead by example and drive the team to share knowledge cross team and cross channel to support in identifying cross-channel upsells and knowledge growth Contribute to the new business process and pitches with support from wider & SEO teams Identify areas of development within existing business to upsell digital services where relevant across your client portfolio Drive overall performance within the team to achieve margin and incremental revenue month on month Proactively identify workflow efficiencies to counter ineffective process within the team - new ways of working, continuous process improvement Contribute to and supporting marketing activities including whitepapers, blog posts and industry insights specifically across SEO & luxury PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in Digital Marketing - experience within luxury is preferable, passion and interest is essential In-depth demonstrable experience in SEO advertising Excellent communication, organisation, and presentation skills A mathematical and analytical mind Exceptional client service skills Highly organised and an ability to multi-task Impeccable attention to detail Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines Proven time management skills The ability to autonomously identify opportunities, generate ideas and formulate strategies Leadership skills: managing direct reports, a motivator Demonstrable line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations Clear passion for digital marketing, SEO and luxury to help drive our team forward COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! 25 days holiday a year with the option to purchase more Hybrid working model Annual performance bonus Recruitment referrals bonus Health & wellbeing contributions Cycle to Work scheme Free fruit, breakfast cereals and tea & coffee Regular socials and events planned Peer to peer recognition scheme 'bonusly' Enhanced maternity and paternity package Pension Employee Assistance Programme Access to Croud Campus (our bespoke learning and development platform) Life and income protection Medical cash plan Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
Are you looking for a new challenge? Want to head up a team of highly dedicated customer service representatives for a 2023 and 2024-listed Sunday Times Best Company to Work For? We are looking for a Team Leader with experience in the travel industry to join us as we continue to grow from strength to strength. About the Role Travel Counsellors are recruiting for a Duty Office Team Leader. This role will provide senior and supervisory support to the Duty Office & Crisis team. Team Leader Responsibilities: Key contact for the team for guidance, support and some escalations; promote and ensure relationships are built with everyone on a "One team" approach. Work on the existing shift patterns but with the flexibility to have a regular presence in the office to work regularly on team projects. Ensure daily workload is distributed and oversee an efficient workload, with the TC and customer at the heart of everything we do. Plan and arrange the staff roster and authorise all staff holidays, ensuring any swaps are reciprocated to ensure consistency with the roster. Constantly monitor passenger numbers to aid resource planning. Identify any development needs within the team and plan and arrange training accordingly, including new-starter & top-up team training. Ensure the team and individual objectives are up to date and monitored with monthly follow-up 1-to-1s; deliver team and individual stats, raise awareness of SLAs and share KPIs with the Director Group and Ops Board. Ensure department processes and SOPs on teams are well maintained and up to date. Ensure consistency is across the board with alerts, communications, team processes and TC servicing. Crisis management and continuous involvement with all things crisis; become the key contact and leader of the crisis team and work closely with other departments to ensure all areas are covered. Be one step ahead of world news to ensure the team deliver accurate information to the TC Community & Senior Leaders/Directors. Represent the team regularly at some TC-facing events (conferences, business travel conferences, TCTV, & some external training, etc.). Benefits A competitive basic salary + annual company bonus Flexible hybrid working model (2 days home, 3 days office) Career development and promotional opportunities 25 days holidays (increasing to 28 after 5 years of service) A Moments That Matter Day (annually) Enhanced maternity/paternity pay Holiday buy and sell (up to 5 days per year) 3 paid days charity leave Company events, socials, and incentives 3x annual salary death in service benefit Company pension scheme Costco membership Salary sacrifice, company car scheme Cycle to Work Scheme Employee Assistance Programme Free breakfast, fruit, and hot/cold beverages Referral scheme Employee discount Private medical insurance (taxable benefit) or healthcare cash plan (costs incurred by employees) Essential Skills What you'll need to succeed Must have a positive demeanour Able to offer some degree of flexibility with shifts to support business needs. Additional flexibility may also be required during sickness/unexpected absence and mass disruption Comfortable dealing with escalated complaints and available to support the team out of hours when required Proficient in Galileo and up to date with recommended training courses to provide solutions wherever possible Proficient in analysing data and working on Excel spreadsheets Confident leading by example and supervising team members that you may not have worked with before About Company Here at Travel Counsellors, our customers, communities, and colleagues lie at the heart of everything we do - and that's what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter. We've been changing lives for the past 30 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves on remaining a company that truly cares and has never wavered from its purpose - to redefine what personal means for a travel business. Our Travel Counsellors are supported by a team of over 400 super-talented people in our support offices to help them create unique, inspiring and exciting experiences for their customers whilst building lasting personal relationships that bring them back to us time and time again. Our unique approach within the workplace - as well as towards customers - has seen us receive numerous awards and accolades, including being named The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, placing in the Sunday Times Best Places to Work list 2023 and 2024 (Large Company) as well as being the first travel company to be awarded the Queen's Award for Enterprise in the Innovation category! We are expanding at a phenomenal rate - on the back of our record year in terms of revenue (over £930m) - and are looking for outstanding individuals to join our dedicated Head Office team to help the company continue to flourish.
May 16, 2024
Full time
Are you looking for a new challenge? Want to head up a team of highly dedicated customer service representatives for a 2023 and 2024-listed Sunday Times Best Company to Work For? We are looking for a Team Leader with experience in the travel industry to join us as we continue to grow from strength to strength. About the Role Travel Counsellors are recruiting for a Duty Office Team Leader. This role will provide senior and supervisory support to the Duty Office & Crisis team. Team Leader Responsibilities: Key contact for the team for guidance, support and some escalations; promote and ensure relationships are built with everyone on a "One team" approach. Work on the existing shift patterns but with the flexibility to have a regular presence in the office to work regularly on team projects. Ensure daily workload is distributed and oversee an efficient workload, with the TC and customer at the heart of everything we do. Plan and arrange the staff roster and authorise all staff holidays, ensuring any swaps are reciprocated to ensure consistency with the roster. Constantly monitor passenger numbers to aid resource planning. Identify any development needs within the team and plan and arrange training accordingly, including new-starter & top-up team training. Ensure the team and individual objectives are up to date and monitored with monthly follow-up 1-to-1s; deliver team and individual stats, raise awareness of SLAs and share KPIs with the Director Group and Ops Board. Ensure department processes and SOPs on teams are well maintained and up to date. Ensure consistency is across the board with alerts, communications, team processes and TC servicing. Crisis management and continuous involvement with all things crisis; become the key contact and leader of the crisis team and work closely with other departments to ensure all areas are covered. Be one step ahead of world news to ensure the team deliver accurate information to the TC Community & Senior Leaders/Directors. Represent the team regularly at some TC-facing events (conferences, business travel conferences, TCTV, & some external training, etc.). Benefits A competitive basic salary + annual company bonus Flexible hybrid working model (2 days home, 3 days office) Career development and promotional opportunities 25 days holidays (increasing to 28 after 5 years of service) A Moments That Matter Day (annually) Enhanced maternity/paternity pay Holiday buy and sell (up to 5 days per year) 3 paid days charity leave Company events, socials, and incentives 3x annual salary death in service benefit Company pension scheme Costco membership Salary sacrifice, company car scheme Cycle to Work Scheme Employee Assistance Programme Free breakfast, fruit, and hot/cold beverages Referral scheme Employee discount Private medical insurance (taxable benefit) or healthcare cash plan (costs incurred by employees) Essential Skills What you'll need to succeed Must have a positive demeanour Able to offer some degree of flexibility with shifts to support business needs. Additional flexibility may also be required during sickness/unexpected absence and mass disruption Comfortable dealing with escalated complaints and available to support the team out of hours when required Proficient in Galileo and up to date with recommended training courses to provide solutions wherever possible Proficient in analysing data and working on Excel spreadsheets Confident leading by example and supervising team members that you may not have worked with before About Company Here at Travel Counsellors, our customers, communities, and colleagues lie at the heart of everything we do - and that's what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter. We've been changing lives for the past 30 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves on remaining a company that truly cares and has never wavered from its purpose - to redefine what personal means for a travel business. Our Travel Counsellors are supported by a team of over 400 super-talented people in our support offices to help them create unique, inspiring and exciting experiences for their customers whilst building lasting personal relationships that bring them back to us time and time again. Our unique approach within the workplace - as well as towards customers - has seen us receive numerous awards and accolades, including being named The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, placing in the Sunday Times Best Places to Work list 2023 and 2024 (Large Company) as well as being the first travel company to be awarded the Queen's Award for Enterprise in the Innovation category! We are expanding at a phenomenal rate - on the back of our record year in terms of revenue (over £930m) - and are looking for outstanding individuals to join our dedicated Head Office team to help the company continue to flourish.
At EssenceMediacom we want to eradicate inequity . We don't tolerate it and when we see it, we act . We attract, support and develop our talent without bias and strive to foster the empathy, creativity and diversity of thought needed to drive meaningful change for our people, our clients, our industry and our society. WPP and GroupM have already made strong commitments to combat racial injustice . While we are part of this group, we know we have an individual responsibility as an employer and an industry leader to fight against racism . That's why we have pledged the following seven commitments . Even if you don't meet all the requirements, that's okay, and we encourage you to apply anyway to find out more about whether this is the right match for you. Did you know that m arginalised groups including women, people of colour and people with a disability are more likely to discount themself for a role if they don't feel they meet every requirement or understand the reasonable adjustment that can be made? This is why we encourage connection and conversation to ensure that everyone has the opportunity and information needed to find the right role, for them. If this role isn't quite right, you may be the perfect fit for another - so go ahead, apply and find out! The Client Tesco are one of the biggest advertisers in the UK and as a business span Grocers, Mobile , Banking and Clothing (F&F). We work closely with them across their AV strategy and manage the planning and buying across TV, VOD , Cinema and Audio . Working on Tesco is a challenging, fast paced and innovative environment where standing still can be moving backwards . We're here to help Tesco navigate a constantly changi ng AV ecosystem and to create award winning work that grows their business. The Role We are looking for a diligent Account Director with expert knowledge of TV planning and buying , a s well as experience across other AV channels such as Online Video, Addressable TV, OOH TV, Cinema and Radio, so they are equipped to work on some of the UK's biggest and most forward-thinking advertisers. Response (DRTV) experience would be beneficial but not essential. You will work across one of the largest advertisers in the UK: Tesco. The role will encompass AV investment - buying and delivery, as well as AV implementational planning. What we think are 3 best things about the job 1. The opportunity to work on a prestigious retailer. 2. You will be part of a wider AV planning and buying team with best-in-class implementation at the heart. You will have the opportunity to work closely with specialists in other media to ensure joined up thinking. 3. Our client s are looking for people who want to take a lead role in driving forward all facets of the media mix, from applying data in new ways to building creative and innovative partnerships with media owners Who are you? A TV buying pro and if you have R esponse (DRTV) experience , even better! You have e xperience of presenting PCA's & delivery reports , u nderstanding the connections between relevant media channels. You have p roficient knowledge of the UK TV marketplace, along with other AV media such as radio, cinema and VOD . You are committed and excited to represent the EssenceMediacom brand and to work on huge clients . You have deep k nowledge of industry media buying tools (all media e.g. BARB, Media Ocean, TechEdge, Caria, Prisma and Jet) and p ro-actively forge relationships with media owners . You are c ommercially astute with excellent negotiation skills and able to m anage your allocated account /s diligently - ensuring that campaigns are delivered in line with objectives ( strikeweights , value delivery and quality commitments) . What we can offer you. - Company pension scheme - Private medical insurance - 25 days holiday (increases with length of service) - Life assurance - Permanent health insurance - WPP share options scheme - Discretionary bonus scheme - Free eyecare vouchers and money off glasses - Extensive training and development - Cycle to work scheme - Interest free travel loan - Free breakfast (cereal and fruit) - Smart shopper (online discount on a variety of products) Sounds good? We'd love to hear from you! About EssenceMediacom We are a global communications agency leading with breakthrough thinking, building explosive growth for brands, and helping our clients see the bigger picture. Our daring global network of 10,000 influencers help our clients breach traditional boundaries in media, uncover novel ideas, and unleash exponential growth. EssenceMediacom challenges conventional thinking to build, propel, and supercharge our clients' businesses at scale and lead our industry in critical areas such as diversity, equity, inclusion, and sustainability. EssenceMediacom understands that our people are tasked with big goals: building breakthrough growth for brands and leading with breakthrough thinking in our industry. Our people are at the heart of this work because their ideas will enable us to decode the intersections of people, content, and technology to bring our aspirations to life. Our success is down to our eclectic, diverse, and talented people. EssenceMediacom is a place for us to grow our careers and expand our horizons. EssenceMediacom is committed to building an agency culture that supports our people, puts diversity at the forefront of our operations, and creates opportunity for all. This collective culture will be our "new power" where ideas are freely exchanged, and collaboration is actively encouraged in a place where you can innovate in our hyperconnected world.
May 16, 2024
Full time
At EssenceMediacom we want to eradicate inequity . We don't tolerate it and when we see it, we act . We attract, support and develop our talent without bias and strive to foster the empathy, creativity and diversity of thought needed to drive meaningful change for our people, our clients, our industry and our society. WPP and GroupM have already made strong commitments to combat racial injustice . While we are part of this group, we know we have an individual responsibility as an employer and an industry leader to fight against racism . That's why we have pledged the following seven commitments . Even if you don't meet all the requirements, that's okay, and we encourage you to apply anyway to find out more about whether this is the right match for you. Did you know that m arginalised groups including women, people of colour and people with a disability are more likely to discount themself for a role if they don't feel they meet every requirement or understand the reasonable adjustment that can be made? This is why we encourage connection and conversation to ensure that everyone has the opportunity and information needed to find the right role, for them. If this role isn't quite right, you may be the perfect fit for another - so go ahead, apply and find out! The Client Tesco are one of the biggest advertisers in the UK and as a business span Grocers, Mobile , Banking and Clothing (F&F). We work closely with them across their AV strategy and manage the planning and buying across TV, VOD , Cinema and Audio . Working on Tesco is a challenging, fast paced and innovative environment where standing still can be moving backwards . We're here to help Tesco navigate a constantly changi ng AV ecosystem and to create award winning work that grows their business. The Role We are looking for a diligent Account Director with expert knowledge of TV planning and buying , a s well as experience across other AV channels such as Online Video, Addressable TV, OOH TV, Cinema and Radio, so they are equipped to work on some of the UK's biggest and most forward-thinking advertisers. Response (DRTV) experience would be beneficial but not essential. You will work across one of the largest advertisers in the UK: Tesco. The role will encompass AV investment - buying and delivery, as well as AV implementational planning. What we think are 3 best things about the job 1. The opportunity to work on a prestigious retailer. 2. You will be part of a wider AV planning and buying team with best-in-class implementation at the heart. You will have the opportunity to work closely with specialists in other media to ensure joined up thinking. 3. Our client s are looking for people who want to take a lead role in driving forward all facets of the media mix, from applying data in new ways to building creative and innovative partnerships with media owners Who are you? A TV buying pro and if you have R esponse (DRTV) experience , even better! You have e xperience of presenting PCA's & delivery reports , u nderstanding the connections between relevant media channels. You have p roficient knowledge of the UK TV marketplace, along with other AV media such as radio, cinema and VOD . You are committed and excited to represent the EssenceMediacom brand and to work on huge clients . You have deep k nowledge of industry media buying tools (all media e.g. BARB, Media Ocean, TechEdge, Caria, Prisma and Jet) and p ro-actively forge relationships with media owners . You are c ommercially astute with excellent negotiation skills and able to m anage your allocated account /s diligently - ensuring that campaigns are delivered in line with objectives ( strikeweights , value delivery and quality commitments) . What we can offer you. - Company pension scheme - Private medical insurance - 25 days holiday (increases with length of service) - Life assurance - Permanent health insurance - WPP share options scheme - Discretionary bonus scheme - Free eyecare vouchers and money off glasses - Extensive training and development - Cycle to work scheme - Interest free travel loan - Free breakfast (cereal and fruit) - Smart shopper (online discount on a variety of products) Sounds good? We'd love to hear from you! About EssenceMediacom We are a global communications agency leading with breakthrough thinking, building explosive growth for brands, and helping our clients see the bigger picture. Our daring global network of 10,000 influencers help our clients breach traditional boundaries in media, uncover novel ideas, and unleash exponential growth. EssenceMediacom challenges conventional thinking to build, propel, and supercharge our clients' businesses at scale and lead our industry in critical areas such as diversity, equity, inclusion, and sustainability. EssenceMediacom understands that our people are tasked with big goals: building breakthrough growth for brands and leading with breakthrough thinking in our industry. Our people are at the heart of this work because their ideas will enable us to decode the intersections of people, content, and technology to bring our aspirations to life. Our success is down to our eclectic, diverse, and talented people. EssenceMediacom is a place for us to grow our careers and expand our horizons. EssenceMediacom is committed to building an agency culture that supports our people, puts diversity at the forefront of our operations, and creates opportunity for all. This collective culture will be our "new power" where ideas are freely exchanged, and collaboration is actively encouraged in a place where you can innovate in our hyperconnected world.
We process more than 2 million mobile phones and gadgets per year want to join our team? You must currently have an up to date SIA license and be able to work full time. Working in our security team weekly rotating shifts 06.00-14.10 and 14.10-22.30. JOB PURPOSE: Provide highly visible internal and external security and guarding presence. Maintain accurate records and log of all incidents and site visit register. Ensure compliance with company procedures are adhered to regarding key security. Ensure compliance with company regulations surrounding security management at site. Ensure compliance with company regulations regarding search procedures regarding employees/agency workers, bags, lockers, cars etc including random searches of benches and tool kits. PRINCIPAL TASKS OF JOB / CORE RESPONSIBILITIES: To carry out all security processes and procedures in line with Ingram Micro policy guidelines maximising all search procedures with regards to personal searches, bag searches, locker and car searches. Locker room to be checked at the end of each shift. To ensure correct procedures are adhered to by all employees/agency workers/contractors/visitors when entering and leaving the workplace. Regular foot patrolling of production areas, warehouse and stores. Regular monitoring of CCTV footage, reporting any irregularities to the Security Manager. Ensure compliance with company despatch procedures regarding receipt of goods into the warehouse and also all product being despatched from warehouse. Ensure records are regularly monitored, checked and updated regarding employee and agency workers personal mobile phone details, car registrations etc. Ensure compliance of Ingram Micro policies and procedures. To attend training courses as and where necessary to ensure personal and team job skills keep pace with legislative and business developments. To be aware of the Health & Safety requirements, in accordance with guidelines as set out in the Health & Safety manual. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. What you will get: • Enjoyable place to work • Career development (70% of our team leaders joined as agents) • Employee Discounts (1000 s of discounts available with local and global companies) • Gym Membership discounts including health assessments, physiotherapy, and swimming lessons • Modern Canteen and Breakout Facilities with hot & cold food available • Free Tea & Coffee • Free Fruit Friday s • A range of shift patterns to suit all lifestyles • Located on the outskirts of the city with parking and good bus links to the city centre or beyond. LMIND
May 16, 2024
Contractor
We process more than 2 million mobile phones and gadgets per year want to join our team? You must currently have an up to date SIA license and be able to work full time. Working in our security team weekly rotating shifts 06.00-14.10 and 14.10-22.30. JOB PURPOSE: Provide highly visible internal and external security and guarding presence. Maintain accurate records and log of all incidents and site visit register. Ensure compliance with company procedures are adhered to regarding key security. Ensure compliance with company regulations surrounding security management at site. Ensure compliance with company regulations regarding search procedures regarding employees/agency workers, bags, lockers, cars etc including random searches of benches and tool kits. PRINCIPAL TASKS OF JOB / CORE RESPONSIBILITIES: To carry out all security processes and procedures in line with Ingram Micro policy guidelines maximising all search procedures with regards to personal searches, bag searches, locker and car searches. Locker room to be checked at the end of each shift. To ensure correct procedures are adhered to by all employees/agency workers/contractors/visitors when entering and leaving the workplace. Regular foot patrolling of production areas, warehouse and stores. Regular monitoring of CCTV footage, reporting any irregularities to the Security Manager. Ensure compliance with company despatch procedures regarding receipt of goods into the warehouse and also all product being despatched from warehouse. Ensure records are regularly monitored, checked and updated regarding employee and agency workers personal mobile phone details, car registrations etc. Ensure compliance of Ingram Micro policies and procedures. To attend training courses as and where necessary to ensure personal and team job skills keep pace with legislative and business developments. To be aware of the Health & Safety requirements, in accordance with guidelines as set out in the Health & Safety manual. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. What you will get: • Enjoyable place to work • Career development (70% of our team leaders joined as agents) • Employee Discounts (1000 s of discounts available with local and global companies) • Gym Membership discounts including health assessments, physiotherapy, and swimming lessons • Modern Canteen and Breakout Facilities with hot & cold food available • Free Tea & Coffee • Free Fruit Friday s • A range of shift patterns to suit all lifestyles • Located on the outskirts of the city with parking and good bus links to the city centre or beyond. LMIND
A great career opportunity has arisen within our team as an Operational Risk Support Manager. As the Operational Risk Support Manager your focus will be on operational resilience and continuity of all important business services and functions to align and meet regulatory expectations and milestones. Defining, managing, improving, maintaining and updating Operational Resilience processes, systems, monitoring, MI reporting capability including review and upkeep of all framework documents and Policy for the Group. Collectively we are responsible for ensuring all group companies are in compliance with relevant laws and regulation, and that appropriate risk identification, mitigation and monitoring measures are in place; both guided by the goal of adding value to improve the operations of the group and enabling the group to achieve its objectives. The teams add value through helping improve the internal control system; bringing a rigorous approach to evaluating and improving the effectiveness of risk management, control and governance processes. Job title: Operational Risk Support Manager Location : Liverpool/ Hybrid Salary: up to £60,000 DOE Working hours: Monday to Friday, 9am to 5:30pm What you will be doing: Continually enhance the existing Operational Resilience framework and ensure it is fully embedded Develop relationships with all functional business areas to continually identify, map and set impact tolerances for all Important Business Services Ensure Quality Investigations are conducted with focus on performance improvement and risk reduction, in alignment with Quality Management System requirements and governing regulations Liaise with all IBS owners to develop effective and documented Operational Resilience and Business Continuity plans Engage, support and challenge business leaders on identification of important business functions and needs to support roadmap to compliance and beyond Support the COO in aligning all Operational Resilience and Business Continuity planning, initiatives and goals with operational, departmental goals, timelines and capabilities. Plan and co-ordinate the audit requirements for outsourced 3rd party services in line with regulatory requirements. Prepare and submit documents and evidence for audit requirements as they arise. Be able to successfully secure engagement from company SMEs/IBS owners and other participants Oversee and support the delivery and detailed documentation of scenario testing, including articulating results to senior stakeholders. Taking ownership for designing and delivering short training sessions which will embed awareness and understanding of our operational resilience strategy. Facilitating at least on an annual basis the review of Operational Resilience framework in line with regulatory requirements, including a review of the Operational Resilience Policy. Provide monthly and quarterly risk metrics to the COO and own and manage risks identified for Operational Resilience. What we are looking for: Background and experience in implementing operational resilience or business continuity regulatory improvements. Someone who has performed a similar role in a highly technical, data driven environment Have experience of dealing with OpRes implementation in on premise, and cloud based/SAAS, PAAS solutions Comfortable effectively delivering projects, determining appropriate reporting and procedures as needed Experience in risk assessments, identifying and quantifying risks, testing risk controls. Tenacity to investigate areas of concern across all business functions Strong reporting skills, able to present and communicate in required settings Good at cultivating relationships with stakeholders, building trust that facilitates an open mindset and free exchange of information Desirables: Experience managing an Operational Resilience/Risk/BCM function, preferably within the insurance industry Good working knowledge, and ideally implementation, of resilience industry standards: (BCM) ISO22301, (Tech/Res/DR) ISO27031, (Crisis Management) BS11200, (Organisational Resilience) ISO22316. About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching in house you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first-aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
May 16, 2024
Full time
A great career opportunity has arisen within our team as an Operational Risk Support Manager. As the Operational Risk Support Manager your focus will be on operational resilience and continuity of all important business services and functions to align and meet regulatory expectations and milestones. Defining, managing, improving, maintaining and updating Operational Resilience processes, systems, monitoring, MI reporting capability including review and upkeep of all framework documents and Policy for the Group. Collectively we are responsible for ensuring all group companies are in compliance with relevant laws and regulation, and that appropriate risk identification, mitigation and monitoring measures are in place; both guided by the goal of adding value to improve the operations of the group and enabling the group to achieve its objectives. The teams add value through helping improve the internal control system; bringing a rigorous approach to evaluating and improving the effectiveness of risk management, control and governance processes. Job title: Operational Risk Support Manager Location : Liverpool/ Hybrid Salary: up to £60,000 DOE Working hours: Monday to Friday, 9am to 5:30pm What you will be doing: Continually enhance the existing Operational Resilience framework and ensure it is fully embedded Develop relationships with all functional business areas to continually identify, map and set impact tolerances for all Important Business Services Ensure Quality Investigations are conducted with focus on performance improvement and risk reduction, in alignment with Quality Management System requirements and governing regulations Liaise with all IBS owners to develop effective and documented Operational Resilience and Business Continuity plans Engage, support and challenge business leaders on identification of important business functions and needs to support roadmap to compliance and beyond Support the COO in aligning all Operational Resilience and Business Continuity planning, initiatives and goals with operational, departmental goals, timelines and capabilities. Plan and co-ordinate the audit requirements for outsourced 3rd party services in line with regulatory requirements. Prepare and submit documents and evidence for audit requirements as they arise. Be able to successfully secure engagement from company SMEs/IBS owners and other participants Oversee and support the delivery and detailed documentation of scenario testing, including articulating results to senior stakeholders. Taking ownership for designing and delivering short training sessions which will embed awareness and understanding of our operational resilience strategy. Facilitating at least on an annual basis the review of Operational Resilience framework in line with regulatory requirements, including a review of the Operational Resilience Policy. Provide monthly and quarterly risk metrics to the COO and own and manage risks identified for Operational Resilience. What we are looking for: Background and experience in implementing operational resilience or business continuity regulatory improvements. Someone who has performed a similar role in a highly technical, data driven environment Have experience of dealing with OpRes implementation in on premise, and cloud based/SAAS, PAAS solutions Comfortable effectively delivering projects, determining appropriate reporting and procedures as needed Experience in risk assessments, identifying and quantifying risks, testing risk controls. Tenacity to investigate areas of concern across all business functions Strong reporting skills, able to present and communicate in required settings Good at cultivating relationships with stakeholders, building trust that facilitates an open mindset and free exchange of information Desirables: Experience managing an Operational Resilience/Risk/BCM function, preferably within the insurance industry Good working knowledge, and ideally implementation, of resilience industry standards: (BCM) ISO22301, (Tech/Res/DR) ISO27031, (Crisis Management) BS11200, (Organisational Resilience) ISO22316. About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching in house you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first-aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
Our people are what make our family great. We see childcare as a profession, not just a job. So whatever level you are at in your childcare career, we'll always encourage you to take on new opportunities and challenges - we want our teams to be the best! Whilst all our settings are different, they all share the same values and ethos; working together to inspire your world. Children are at the heart of everything we do, so we are looking for individuals to roll up their sleeves and get stuck in. From a princess one day to astronaut the next, no two days are ever the same! We are currently looking for a Room Leader at Kids Planet Great Boughton. This role will be based in the Out Of School Club. Why become a Room Leader with Kids Planet Great Boughton? Located outside Chester City Centre with great transport links. Established supportive team. Long standing management team. Ofsted Outstanding nursery. What's in it for you? Free breakfast, lunches and healthy snacks including fresh fruit. Accredited training with the KP Academy. Enhanced Maternity, Paternity Fertility and Adoption leave. Regular staff rewards. Team appreciation events. Long service awards. Dedicated wellbeing package. Highly discounted childcare. A day off for your birthday. A Room Leader at Kids Planet Great Boughton gets: Competitive salary. Pension plan. Annual leave including bank holidays. Monday to Friday. What a Room Leader needs: Must be at least Level 3 qualified in a UK recognised early years qualification. Excellent understanding of EYFS. Extensive knowledge of safeguarding. Leadership experience desirable. Like the sound of joining our family? Apply today to be a Room Leader with Kids Planet Great Boughton! We are unable to offer any kind of visa sponsorship for this role. Kids Planet is committed to equal opportunities for all. We celebrate diversity and are committed to creating an inclusive environment for all our staff and children. Applications are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note, if you are successful in this role, background checks including online searches may be completed. This is keeping in line with Keeping Children Safe in Education policies.
May 16, 2024
Full time
Our people are what make our family great. We see childcare as a profession, not just a job. So whatever level you are at in your childcare career, we'll always encourage you to take on new opportunities and challenges - we want our teams to be the best! Whilst all our settings are different, they all share the same values and ethos; working together to inspire your world. Children are at the heart of everything we do, so we are looking for individuals to roll up their sleeves and get stuck in. From a princess one day to astronaut the next, no two days are ever the same! We are currently looking for a Room Leader at Kids Planet Great Boughton. This role will be based in the Out Of School Club. Why become a Room Leader with Kids Planet Great Boughton? Located outside Chester City Centre with great transport links. Established supportive team. Long standing management team. Ofsted Outstanding nursery. What's in it for you? Free breakfast, lunches and healthy snacks including fresh fruit. Accredited training with the KP Academy. Enhanced Maternity, Paternity Fertility and Adoption leave. Regular staff rewards. Team appreciation events. Long service awards. Dedicated wellbeing package. Highly discounted childcare. A day off for your birthday. A Room Leader at Kids Planet Great Boughton gets: Competitive salary. Pension plan. Annual leave including bank holidays. Monday to Friday. What a Room Leader needs: Must be at least Level 3 qualified in a UK recognised early years qualification. Excellent understanding of EYFS. Extensive knowledge of safeguarding. Leadership experience desirable. Like the sound of joining our family? Apply today to be a Room Leader with Kids Planet Great Boughton! We are unable to offer any kind of visa sponsorship for this role. Kids Planet is committed to equal opportunities for all. We celebrate diversity and are committed to creating an inclusive environment for all our staff and children. Applications are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note, if you are successful in this role, background checks including online searches may be completed. This is keeping in line with Keeping Children Safe in Education policies.
The Recruitment Co are looking for a Quality Controller, or those with potential to learn, to join a busy fruit factory in the Spalding and Boston areas. Our customer is a world leader in fresh, natural and healthy foods. They specialise in innovating and developing fresh products. Operating in over 50 countries. This is a temporary to permanent position with a 3-week trial and a further 9 week's working for us, at the end of week 12 you will be given a direct contract. Quality Controllers are expected to check the quality of all products at intake or packhouse ensuring product is to customer specification and ensuring that practices and procedures are being adhered to. Responsibilities: To inspect incoming raw material and finished product in accordance to TF colour coding system, summary specification/tolerances and set Quality control procedures. This requires lifting boxes to inspect the fruit on the pallet. Ensure any serious quality and non-quality issues found are recorded and reported Any problematic loads to ensure you record manual onto the ECR paperwork. Monitor and record any deviances in colour coding during the intake process Perform routine internal analysis i.e. sugar/acid ratios, Juice content tests, recording information as required Monitor and manage the Quality of the produce in storage through stock re-re-assessments. To inspection line packing both raw materials, finished product and class 2 grade out and assisting as required Monitor and re-train sorters online during the packaging process as and when required. Complete and verify on-line label/packaging/weight/count checks in accordance to QMS procedure. To collect samples both for customer and testing. Ensuring product meets requirements for set samples. To carry out any other requirement within the role as and when instructed by Technical /Quality assurance management. Keep appropriate level of communication with all other departments by reporting all issues or requirements to relevant people. To participate in ripening and using experience to create the correct processes To manage the effective process of ripening to minimise waste levels Daily monitoring of stock condition of product in the ripening rooms Keep the site rules, personal and general cleanliness on appropriate level of work. Occasional comparative store visits and producing reports Covering Quality Manager holidays/day offs NOTE: The above description does not necessarily itemise all jobs the jobholder will be required to do. Knowledge and Skills: Essential skills Excellent communication skills both one to one and in group sessions. Effective time management, being able to effectively deal with workload. Good numerical and literacy skills Good accuracy & attention to detail Good at meeting deadlines Good planning & organisational skills Good problem-solving skills. Ability to make quick/correct decisions in difficult situations. Being committed and prepared to see the job through to the end Other: Own transport required. Previous experience in a quality assurance role is beneficial IT Literate (Intermediate level in excel/word) The business needs of the Company vary on an ongoing basis, and overtime may be required at short notice Shift as a Quality Controller: Tuesday to Saturday 7am - 4pm Including 1-hour unpaid break Pay rate as a Quality Controller: 12.07 per hour and 15.09 per hour overtime after 37.50 hrs per week. Benefits: Temp to Perm after 12 weeks. Onsite parking. Friendly team with an excellent management team that always offers training and support. If this sounds like your perfect opportunity, please submit your CV to apply. The Recruitment Co is advertising this position as an employment business and are an equal opportunities employer. CPSpalding The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
May 16, 2024
Seasonal
The Recruitment Co are looking for a Quality Controller, or those with potential to learn, to join a busy fruit factory in the Spalding and Boston areas. Our customer is a world leader in fresh, natural and healthy foods. They specialise in innovating and developing fresh products. Operating in over 50 countries. This is a temporary to permanent position with a 3-week trial and a further 9 week's working for us, at the end of week 12 you will be given a direct contract. Quality Controllers are expected to check the quality of all products at intake or packhouse ensuring product is to customer specification and ensuring that practices and procedures are being adhered to. Responsibilities: To inspect incoming raw material and finished product in accordance to TF colour coding system, summary specification/tolerances and set Quality control procedures. This requires lifting boxes to inspect the fruit on the pallet. Ensure any serious quality and non-quality issues found are recorded and reported Any problematic loads to ensure you record manual onto the ECR paperwork. Monitor and record any deviances in colour coding during the intake process Perform routine internal analysis i.e. sugar/acid ratios, Juice content tests, recording information as required Monitor and manage the Quality of the produce in storage through stock re-re-assessments. To inspection line packing both raw materials, finished product and class 2 grade out and assisting as required Monitor and re-train sorters online during the packaging process as and when required. Complete and verify on-line label/packaging/weight/count checks in accordance to QMS procedure. To collect samples both for customer and testing. Ensuring product meets requirements for set samples. To carry out any other requirement within the role as and when instructed by Technical /Quality assurance management. Keep appropriate level of communication with all other departments by reporting all issues or requirements to relevant people. To participate in ripening and using experience to create the correct processes To manage the effective process of ripening to minimise waste levels Daily monitoring of stock condition of product in the ripening rooms Keep the site rules, personal and general cleanliness on appropriate level of work. Occasional comparative store visits and producing reports Covering Quality Manager holidays/day offs NOTE: The above description does not necessarily itemise all jobs the jobholder will be required to do. Knowledge and Skills: Essential skills Excellent communication skills both one to one and in group sessions. Effective time management, being able to effectively deal with workload. Good numerical and literacy skills Good accuracy & attention to detail Good at meeting deadlines Good planning & organisational skills Good problem-solving skills. Ability to make quick/correct decisions in difficult situations. Being committed and prepared to see the job through to the end Other: Own transport required. Previous experience in a quality assurance role is beneficial IT Literate (Intermediate level in excel/word) The business needs of the Company vary on an ongoing basis, and overtime may be required at short notice Shift as a Quality Controller: Tuesday to Saturday 7am - 4pm Including 1-hour unpaid break Pay rate as a Quality Controller: 12.07 per hour and 15.09 per hour overtime after 37.50 hrs per week. Benefits: Temp to Perm after 12 weeks. Onsite parking. Friendly team with an excellent management team that always offers training and support. If this sounds like your perfect opportunity, please submit your CV to apply. The Recruitment Co is advertising this position as an employment business and are an equal opportunities employer. CPSpalding The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Global Technology Solutions Ltd
Chippenham, Wiltshire
Cloud IT Solutions Technical Consultant - Service Desk Consultant Permanent - Chippenham Onsite/Hybrid Working £45,000 - £60,000 Must Drive - Happy to Travel as needed. You will be an experienced Technical Consultant with a methodical approach to problem-solving who has an enthusiastic "can do" attitude. You have ambition and a growth mindset so you will be keen to learn, progress and are willing to study to become an exceptional IT professional. MAIN DUTIES * Architect, Design, and Implement Modern Cloud IT Solutions * Completion of Infrastructure, Cyber Risk and Microsoft 365 Adoption Consultancy * Escalation Technical Resource for Project Engineers * Work as part of our dedicated Projects Team away from the Service Desk * Support and guide our customers on their Technical Roadmap * Work with the Projects Administrator to ensure projects are a success * Assist the commercial team with technical roadmaps and presales consultancy ESSENTIAL SKILLS & EXPERIENCE * At least 4 years' experience progressing through a service desk 1st/2nd/3rd line to Technical Consultant * Microsoft Azure (Migration, Deployment and Management of services) * Microsoft 365 including Modern Endpoint Management and Security * Hyper-V/VMware in both on-premises and hybrid deployments * Networking (TCP/IP, VLANs, routing, Firewalls, port forwarding and NAT etc.) * Comfortable communicating at all levels including Management, Senior Leadership Team and Board/Directors * Design and implementation of technical roadmaps, from start to finish. QUALIFICATIONS * Desirable Microsoft Certifications (MS-100/101, AZ-104, MS-500) * Desirable Security Certifications (Security+, CEH) WHAT WE OFFER People & Culture is the heartbeat. We believe success is built from within and is why we are incredibly proud of our team, our working environment and our fun, friendly and inclusive office culture. We live by our values. It is a fast paced, energetic and fun environment to be in. As an employee we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best in your field of work. * Unlimited holiday * Performance and salary reviews * Enrolment into the Academy, aimed on your training and development needs with time available to complete during working hours * Access to online courses, work related plus more, all at your fingertips * Auto Enrolment pension scheme * Staff and Customer referral scheme * Great working atmosphere and balanced work environment - we are high performance and we take good care of each other * Employee socials and events run by our Social Committee * Lots of cake and fruit * And of course, you get to work for a fast-growing, modern, market leader like us! This is a fantastic opportunity to join a welcoming, dynamic company offering a great culture and the chance to build a successful career. NOTES 37.5 hours a week Mon-Fri, due to the nature of the job some occasional work at weekends and outside of normal hours may be required. Travel to customer sites may be required so the ability to travel as and when required is essential. This role requires a DBS and BPSS check as well as you to obtain SC clearance (fully funded). "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
Cloud IT Solutions Technical Consultant - Service Desk Consultant Permanent - Chippenham Onsite/Hybrid Working £45,000 - £60,000 Must Drive - Happy to Travel as needed. You will be an experienced Technical Consultant with a methodical approach to problem-solving who has an enthusiastic "can do" attitude. You have ambition and a growth mindset so you will be keen to learn, progress and are willing to study to become an exceptional IT professional. MAIN DUTIES * Architect, Design, and Implement Modern Cloud IT Solutions * Completion of Infrastructure, Cyber Risk and Microsoft 365 Adoption Consultancy * Escalation Technical Resource for Project Engineers * Work as part of our dedicated Projects Team away from the Service Desk * Support and guide our customers on their Technical Roadmap * Work with the Projects Administrator to ensure projects are a success * Assist the commercial team with technical roadmaps and presales consultancy ESSENTIAL SKILLS & EXPERIENCE * At least 4 years' experience progressing through a service desk 1st/2nd/3rd line to Technical Consultant * Microsoft Azure (Migration, Deployment and Management of services) * Microsoft 365 including Modern Endpoint Management and Security * Hyper-V/VMware in both on-premises and hybrid deployments * Networking (TCP/IP, VLANs, routing, Firewalls, port forwarding and NAT etc.) * Comfortable communicating at all levels including Management, Senior Leadership Team and Board/Directors * Design and implementation of technical roadmaps, from start to finish. QUALIFICATIONS * Desirable Microsoft Certifications (MS-100/101, AZ-104, MS-500) * Desirable Security Certifications (Security+, CEH) WHAT WE OFFER People & Culture is the heartbeat. We believe success is built from within and is why we are incredibly proud of our team, our working environment and our fun, friendly and inclusive office culture. We live by our values. It is a fast paced, energetic and fun environment to be in. As an employee we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best in your field of work. * Unlimited holiday * Performance and salary reviews * Enrolment into the Academy, aimed on your training and development needs with time available to complete during working hours * Access to online courses, work related plus more, all at your fingertips * Auto Enrolment pension scheme * Staff and Customer referral scheme * Great working atmosphere and balanced work environment - we are high performance and we take good care of each other * Employee socials and events run by our Social Committee * Lots of cake and fruit * And of course, you get to work for a fast-growing, modern, market leader like us! This is a fantastic opportunity to join a welcoming, dynamic company offering a great culture and the chance to build a successful career. NOTES 37.5 hours a week Mon-Fri, due to the nature of the job some occasional work at weekends and outside of normal hours may be required. Travel to customer sites may be required so the ability to travel as and when required is essential. This role requires a DBS and BPSS check as well as you to obtain SC clearance (fully funded). "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Senior/Principal Recruitment Consultant - Actuarial Liverpool/Remote (Hybrid) Are you an experienced recruiter with a passion for Actuarial and developing business? If so, we want to hear from you. Sellick Partnership has grown to become a market-leading professional services recruitment partner with hundreds of framework clients, PSLs and exclusive agreements to service. Our established team based in Liverpool are growing their Actuarial recruitment offering, to complement their established professional services specialisms, and are looking for an experienced recruiter to be an integral part of driving forward this exciting opportunity. We are proud to have a number of awards and accreditations that demonstrate our commitment to our employees including the Investors in People Gold standard and the Great Place to Work accreditation, which keep us pushing forward and striving for continuous improvement in everything we do! We put people first - and our people are the most important part of our business. We have worked hard to create an environment for our people to succeed, progress in their careers and feel achievement and pride, both personally and professionally. We have a natural sales environment and supportive culture, which is made up of highly successful consultants and support staff that we empower to make commercial decisions and to push themselves to succeed. This is all reflected in the way we work with our clients and candidates. We are not 'pushy' and we take pride in working as trusted partners to our clients, to make a real difference. The Role With the support of our experienced recruiters and expert senior manager, working with both 'warm' and new clients, you will build your business within the Actuarial market, General Insurance, Life Insurance, Pensions, and the London Market. Working exclusively on your own patch, as Senior / Principal Recruitment Consultant, you will be carrying out a 360-recruitment cycle, including: Building trusted relationships within the Actuarial market. Identifying talent both actively and passively and using LinkedIn Recruiter to headhunt new talent. Proactively identifying new business opportunities, increasing market share. Identifying cross selling opportunities and working in conjunction with colleagues. Identifying new events and networking opportunities. Developing your own business development strategy, supported by an ambitious team with experience in building reputable names in the market. Participating in internal business development meetings to drive forward recruitment processes, share successes and offer support. Supporting the senior manager in mentoring less experienced staff and driving initiatives You will LOVE recruitment, especially Actuarial! Must have Actuarial, recruitment experience. Be ambitious to progress in your career, always pushing yourself to exceed goals. Be bright, driven, and articulate, sharing our passion for exceptionally high standards. Have a positive outlook and be solution-focussed. Why Sellick Partnership? We are officially a Great Place to Work , with an award for Wellness and Investor in People Gold - the secret to our success is the people that we employ. We offer an unrivalled training and development programme ensuring you have the support, experience and skill set to achieve your goals - creating a platform to make a difference by providing a tailored and compassionate approach to recruitment. Perks Tailored mentoring and coaching from experienced leadership team, with access to our unrivalled internal training programme, to help you reach your full potential. Uncapped commission structure, with no minimum threshold Hybrid and flexible working - including the opportunity to use office space as much as you want, to reduce household bills Quarterly reward scheme for exceptional performance, and prizes for smaller wins from our wheel of success 33 days holiday (Including bank holidays) plus up to 5 'length of service' additional days Extra 2 days leave for a marriage or civil partnership Birthday lie-ins / early finishes. Medicash company health plan including Extras (e.g. gym, holiday, and shopping discounts)TRhi Three 5 staff events a year including annual team building trip away! Early finish Fridays and bank holidays Wellness weekdays with extended lunch hours Free food/drink in all offices (Fresh fruit, cereal, breakfast, snack bars, all the diet coke you can drink and more) Access to on-site, trained Mental Health First Aiders First Friday team drinks (first Friday of each month) Interest-free loans available Bike 2 Work scheme Paid time off for charitable commitments Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 16, 2024
Full time
Senior/Principal Recruitment Consultant - Actuarial Liverpool/Remote (Hybrid) Are you an experienced recruiter with a passion for Actuarial and developing business? If so, we want to hear from you. Sellick Partnership has grown to become a market-leading professional services recruitment partner with hundreds of framework clients, PSLs and exclusive agreements to service. Our established team based in Liverpool are growing their Actuarial recruitment offering, to complement their established professional services specialisms, and are looking for an experienced recruiter to be an integral part of driving forward this exciting opportunity. We are proud to have a number of awards and accreditations that demonstrate our commitment to our employees including the Investors in People Gold standard and the Great Place to Work accreditation, which keep us pushing forward and striving for continuous improvement in everything we do! We put people first - and our people are the most important part of our business. We have worked hard to create an environment for our people to succeed, progress in their careers and feel achievement and pride, both personally and professionally. We have a natural sales environment and supportive culture, which is made up of highly successful consultants and support staff that we empower to make commercial decisions and to push themselves to succeed. This is all reflected in the way we work with our clients and candidates. We are not 'pushy' and we take pride in working as trusted partners to our clients, to make a real difference. The Role With the support of our experienced recruiters and expert senior manager, working with both 'warm' and new clients, you will build your business within the Actuarial market, General Insurance, Life Insurance, Pensions, and the London Market. Working exclusively on your own patch, as Senior / Principal Recruitment Consultant, you will be carrying out a 360-recruitment cycle, including: Building trusted relationships within the Actuarial market. Identifying talent both actively and passively and using LinkedIn Recruiter to headhunt new talent. Proactively identifying new business opportunities, increasing market share. Identifying cross selling opportunities and working in conjunction with colleagues. Identifying new events and networking opportunities. Developing your own business development strategy, supported by an ambitious team with experience in building reputable names in the market. Participating in internal business development meetings to drive forward recruitment processes, share successes and offer support. Supporting the senior manager in mentoring less experienced staff and driving initiatives You will LOVE recruitment, especially Actuarial! Must have Actuarial, recruitment experience. Be ambitious to progress in your career, always pushing yourself to exceed goals. Be bright, driven, and articulate, sharing our passion for exceptionally high standards. Have a positive outlook and be solution-focussed. Why Sellick Partnership? We are officially a Great Place to Work , with an award for Wellness and Investor in People Gold - the secret to our success is the people that we employ. We offer an unrivalled training and development programme ensuring you have the support, experience and skill set to achieve your goals - creating a platform to make a difference by providing a tailored and compassionate approach to recruitment. Perks Tailored mentoring and coaching from experienced leadership team, with access to our unrivalled internal training programme, to help you reach your full potential. Uncapped commission structure, with no minimum threshold Hybrid and flexible working - including the opportunity to use office space as much as you want, to reduce household bills Quarterly reward scheme for exceptional performance, and prizes for smaller wins from our wheel of success 33 days holiday (Including bank holidays) plus up to 5 'length of service' additional days Extra 2 days leave for a marriage or civil partnership Birthday lie-ins / early finishes. Medicash company health plan including Extras (e.g. gym, holiday, and shopping discounts)TRhi Three 5 staff events a year including annual team building trip away! Early finish Fridays and bank holidays Wellness weekdays with extended lunch hours Free food/drink in all offices (Fresh fruit, cereal, breakfast, snack bars, all the diet coke you can drink and more) Access to on-site, trained Mental Health First Aiders First Friday team drinks (first Friday of each month) Interest-free loans available Bike 2 Work scheme Paid time off for charitable commitments Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Senior/Principal Recruitment Consultant - Finance & Accountancy Newcastle/Remote (Hybrid) Are you an experienced recruiter with a passion for Finance & Accountancy and developing business? If so, we want to hear from you. Sellick Partnership has grown to become a market-leading professional services recruitment partner with hundreds of framework clients, PSLs and exclusive agreements to service. Our established team based in Newcastle are growing their recruitment offering, to complement their established professional services specialisms, and are looking for an experienced recruiter to be an integral part of driving forward this exciting opportunity. We are proud to have a number of awards and accreditations that demonstrate our commitment to our employees including the Investors in People Gold standard and the Great Place to Work accreditation, which keep us pushing forward and striving for continuous improvement in everything we do! We put people first - and our people are the most important part of our business. We have worked hard to create an environment for our people to succeed, progress in their careers and feel achievement and pride, both personally and professionally. We have a natural sales environment and supportive culture, which is made up of highly successful consultants and support staff that we empower to make commercial decisions and to push themselves to succeed. This is all reflected in the way we work with our clients and candidates. We are not 'pushy' and we take pride in working as trusted partners to our clients, to make a real difference. The Role With the support of our experienced recruiters and expert senior manager, working with both 'warm' and new clients, you will build your business within the Finance and Accountancy sector. Working exclusively on your own patch, as Senior / Principal Recruitment Consultant, you will be carrying out a 360-recruitment cycle, including: Building trusted relationships within the Finance and Accountancy market. Identifying talent both actively and passively and using LinkedIn Recruiter to headhunt new talent. Proactively identifying new business opportunities, increasing market share. Identifying cross selling opportunities and working in conjunction with colleagues. Identifying new events and networking opportunities. Developing your own business development strategy, supported by an ambitious team with experience in building reputable names in the market. Participating in internal business development meetings to drive forward recruitment processes, share successes and offer support. Supporting the senior manager in mentoring less experienced staff and driving initiatives You will LOVE recruitment, especially Finance and Accountancy! Must have, Proffessional recruitment experience. Be ambitious to progress in your career, always pushing yourself to exceed goals. Be bright, driven, and articulate, sharing our passion for exceptionally high standards. Have a positive outlook and be solution-focussed. Why Sellick Partnership? We are officially a Great Place to Work , with an award for Wellness and Investor in People Gold - the secret to our success is the people that we employ. We offer an unrivalled training and development programme ensuring you have the support, experience and skill set to achieve your goals - creating a platform to make a difference by providing a tailored and compassionate approach to recruitment. Perks Tailored mentoring and coaching from experienced leadership team, with access to our unrivalled internal training programme, to help you reach your full potential. Uncapped commission structure, with no minimum threshold Hybrid and flexible working - including the opportunity to use office space as much as you want, to reduce household bills Quarterly reward scheme for exceptional performance, and prizes for smaller wins from our wheel of success 33 days holiday (Including bank holidays) plus up to 5 'length of service' additional days Extra 2 days leave for a marriage or civil partnership Birthday lie-ins / early finishes. Medicash company health plan including Extras (e.g. gym, holiday, and shopping discounts) Three 5 staff events a year including annual team building trip away! Early finish Fridays and bank holidays Wellness weekdays with extended lunch hours Free food/drink in all offices (Fresh fruit, cereal, breakfast, snack bars, all the diet coke you can drink and more) Access to on-site, trained Mental Health First Aiders First Friday team drinks (first Friday of each month) Interest-free loans available Bike 2 Work scheme Paid time off for charitable commitments Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 16, 2024
Full time
Senior/Principal Recruitment Consultant - Finance & Accountancy Newcastle/Remote (Hybrid) Are you an experienced recruiter with a passion for Finance & Accountancy and developing business? If so, we want to hear from you. Sellick Partnership has grown to become a market-leading professional services recruitment partner with hundreds of framework clients, PSLs and exclusive agreements to service. Our established team based in Newcastle are growing their recruitment offering, to complement their established professional services specialisms, and are looking for an experienced recruiter to be an integral part of driving forward this exciting opportunity. We are proud to have a number of awards and accreditations that demonstrate our commitment to our employees including the Investors in People Gold standard and the Great Place to Work accreditation, which keep us pushing forward and striving for continuous improvement in everything we do! We put people first - and our people are the most important part of our business. We have worked hard to create an environment for our people to succeed, progress in their careers and feel achievement and pride, both personally and professionally. We have a natural sales environment and supportive culture, which is made up of highly successful consultants and support staff that we empower to make commercial decisions and to push themselves to succeed. This is all reflected in the way we work with our clients and candidates. We are not 'pushy' and we take pride in working as trusted partners to our clients, to make a real difference. The Role With the support of our experienced recruiters and expert senior manager, working with both 'warm' and new clients, you will build your business within the Finance and Accountancy sector. Working exclusively on your own patch, as Senior / Principal Recruitment Consultant, you will be carrying out a 360-recruitment cycle, including: Building trusted relationships within the Finance and Accountancy market. Identifying talent both actively and passively and using LinkedIn Recruiter to headhunt new talent. Proactively identifying new business opportunities, increasing market share. Identifying cross selling opportunities and working in conjunction with colleagues. Identifying new events and networking opportunities. Developing your own business development strategy, supported by an ambitious team with experience in building reputable names in the market. Participating in internal business development meetings to drive forward recruitment processes, share successes and offer support. Supporting the senior manager in mentoring less experienced staff and driving initiatives You will LOVE recruitment, especially Finance and Accountancy! Must have, Proffessional recruitment experience. Be ambitious to progress in your career, always pushing yourself to exceed goals. Be bright, driven, and articulate, sharing our passion for exceptionally high standards. Have a positive outlook and be solution-focussed. Why Sellick Partnership? We are officially a Great Place to Work , with an award for Wellness and Investor in People Gold - the secret to our success is the people that we employ. We offer an unrivalled training and development programme ensuring you have the support, experience and skill set to achieve your goals - creating a platform to make a difference by providing a tailored and compassionate approach to recruitment. Perks Tailored mentoring and coaching from experienced leadership team, with access to our unrivalled internal training programme, to help you reach your full potential. Uncapped commission structure, with no minimum threshold Hybrid and flexible working - including the opportunity to use office space as much as you want, to reduce household bills Quarterly reward scheme for exceptional performance, and prizes for smaller wins from our wheel of success 33 days holiday (Including bank holidays) plus up to 5 'length of service' additional days Extra 2 days leave for a marriage or civil partnership Birthday lie-ins / early finishes. Medicash company health plan including Extras (e.g. gym, holiday, and shopping discounts) Three 5 staff events a year including annual team building trip away! Early finish Fridays and bank holidays Wellness weekdays with extended lunch hours Free food/drink in all offices (Fresh fruit, cereal, breakfast, snack bars, all the diet coke you can drink and more) Access to on-site, trained Mental Health First Aiders First Friday team drinks (first Friday of each month) Interest-free loans available Bike 2 Work scheme Paid time off for charitable commitments Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.