Role: Senior Swift Configuration Analyst Location : London (3 days/week on site) IR35: Inside Rate: £1000/day (Umbrella) MAX Duration: 6 months Security Clearance: SC (Must be eligible for DV) Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM We are seeking an experienced senior configuration analyst to join the Financial Messaging Services team (FMS) within the Digital Platforms division of Technology. FMS support and configure third party applications and hardware, primarily products provided by SWIFT. The successful candidate should have extensive previous experience of configuring and supporting SWIFT products. Detailed Description of the Role: We are seeking an experienced senior configuration analyst to join the Financial Messaging Services team. From a service perspective, the team are responsible for maintaining and supporting SWIFT product estate which underpin critical financial services within the Banking, Payments and Financial Resilience directorate. Key areas of responsibility are: Technical Display an ability to provide technical leadership for the development and support of SWIFT services Use their technical and business experience to support production and UAT financial messaging systems. Provide daily support of the operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Provide out of hours support, including Bank holidays Deliver high quality software components and documentation which conform to FMS guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively seek out system improvements that result in a reduction in support calls Implement process changes that improve the service delivered to the business Identify improvements that result in increased team performance against Technology's SLA Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle The ideal candidate will have: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent Demonstrable technical experience with the following products SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client Both Windows and Linux operating systems Security Clearance: SC - CANDIDATE MUST BE ELIGIBLE FOR SC Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources.
May 02, 2024
Contractor
Role: Senior Swift Configuration Analyst Location : London (3 days/week on site) IR35: Inside Rate: £1000/day (Umbrella) MAX Duration: 6 months Security Clearance: SC (Must be eligible for DV) Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM We are seeking an experienced senior configuration analyst to join the Financial Messaging Services team (FMS) within the Digital Platforms division of Technology. FMS support and configure third party applications and hardware, primarily products provided by SWIFT. The successful candidate should have extensive previous experience of configuring and supporting SWIFT products. Detailed Description of the Role: We are seeking an experienced senior configuration analyst to join the Financial Messaging Services team. From a service perspective, the team are responsible for maintaining and supporting SWIFT product estate which underpin critical financial services within the Banking, Payments and Financial Resilience directorate. Key areas of responsibility are: Technical Display an ability to provide technical leadership for the development and support of SWIFT services Use their technical and business experience to support production and UAT financial messaging systems. Provide daily support of the operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Provide out of hours support, including Bank holidays Deliver high quality software components and documentation which conform to FMS guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively seek out system improvements that result in a reduction in support calls Implement process changes that improve the service delivered to the business Identify improvements that result in increased team performance against Technology's SLA Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle The ideal candidate will have: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent Demonstrable technical experience with the following products SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client Both Windows and Linux operating systems Security Clearance: SC - CANDIDATE MUST BE ELIGIBLE FOR SC Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources.
Career Stream: Manager Career Level: Manager Level 4 Department: Global Democracy Programs Location: London, United Kingdom Workspace Designation: Remote Hours: Full-Time Term: Fixed-Term (48 Months) Line Manager: Director, GD Programs Direct reports: Program Team (TBD) Salary: £65,200 - £84,800 GENERAL FUNCTION Internews seeks an experienced Project Director for a four-year European Commission (EC)-funded project to advance the global response to increasing the resilience of at-risk independent media. The Project Director will lead and manage a consortium of four international NGO and academic implementing partners, overseeing and coordinating the design and implementation of a diverse portfolio of activities in multiple countries worldwide, as well as project monitoring and evaluation and a robust learning agenda. Strong skills in project financial management and communications are required. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Lead the Inception Phase of the project, working closely with consortium members, the EC, and other awardees to finalize target country selection, select research initiatives, draft the project workplan and monitoring and evaluation plan, and determine country-based activities. Serve as Internews' primary point of contact with the European Commission, establishing and managing strong partnerships and dialogue with EC representatives in Brussels as well as country-level delegations. Effectively manage the project consortium, ensuring transparent communication processes and protocols. Pro-actively coordinate activity design and management with Internews Regional and Thematic Directors who manage Internews programming in key geographic regions and technical areas. Provide strategic, operational and representational assistance to ensure that activities are meeting their goals and targets, recommending program adjustments when necessary to keep the project on track; Regularly travel to London and Brussels, as well as target countries, for project and donor management purposes; Cultivate and strengthen relationships with local partner organizations and ensure that implementation is responsive to the needs of partners and beneficiaries; Track and report project progress and activities monthly against work plans; Oversee program monitoring and evaluation to ensure effective implementation and to measure activity impact; Working with the Monitoring and Evaluations specialist and team, ensure a robust learning agenda and deliver a learning symposium at project's end with the consortium and EC. Maintain a thorough knowledge of key issues affecting independent media (print, broadcast, digital), and a general understanding of the challenges and opportunities facing independent media globally; Ensure the project is in compliance with all grant and cooperative agreement rules, requirements and regulations as well as with Internews internal policies and procedures; Serve as the primary budget authority over the project, responsible for ensuring all costs charged to the project are allowable, reasonable and correctly allocated; Accept fiduciary responsibility for all funds advanced for the purpose of the project; Understanding of and demonstrated commitment to upholding Internews' Core Values. SUPERVISORY RESPONSIBILITIES Manage and oversee all project staff. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. QUALIFICATIONS At least 10 years of experience in media and program development, including senior-level management of personnel and financial administration; Donor grant management experience with EU funding and wider donor experience is essential; Professional experience in the media sector is an asset; experience managing assistance programs supporting media and/or civil society required. Experience as a manager or trainer with professional capacity-building programs for journalists and media outlets an asset. Demonstrated knowledge and experience in some or all of the following areas: traditional, digital, and social media; media and internet law and policy; information disorders/ disinformation; and/or sustainability models for media; Excellent soft skills, including diplomacy, interpersonal and communication skills, with a problem-solving attitude and as a self-starter who works both independently and as a collaborative team player; Willingness to travel regularly to London and Brussels, as well as target country visits; Additional language skills are a plus; University degree or equivalent experience. Vacancy Timeframe: Deadline for applications: 09 May 2024 - MISCELLANEOUS: Candidates must submit a succinct cover letter of no more than 2 pages explaining how they satisfy the requirements of the role, and a CV highlighting relevant experience. Successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer. The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position. This position will be located in the United Kingdom and therefore a successful applicant must both be present in the UK for the duration of the assignment and be able to demonstrate their Right to Work in the UK in order to commence employment.
May 02, 2024
Full time
Career Stream: Manager Career Level: Manager Level 4 Department: Global Democracy Programs Location: London, United Kingdom Workspace Designation: Remote Hours: Full-Time Term: Fixed-Term (48 Months) Line Manager: Director, GD Programs Direct reports: Program Team (TBD) Salary: £65,200 - £84,800 GENERAL FUNCTION Internews seeks an experienced Project Director for a four-year European Commission (EC)-funded project to advance the global response to increasing the resilience of at-risk independent media. The Project Director will lead and manage a consortium of four international NGO and academic implementing partners, overseeing and coordinating the design and implementation of a diverse portfolio of activities in multiple countries worldwide, as well as project monitoring and evaluation and a robust learning agenda. Strong skills in project financial management and communications are required. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Lead the Inception Phase of the project, working closely with consortium members, the EC, and other awardees to finalize target country selection, select research initiatives, draft the project workplan and monitoring and evaluation plan, and determine country-based activities. Serve as Internews' primary point of contact with the European Commission, establishing and managing strong partnerships and dialogue with EC representatives in Brussels as well as country-level delegations. Effectively manage the project consortium, ensuring transparent communication processes and protocols. Pro-actively coordinate activity design and management with Internews Regional and Thematic Directors who manage Internews programming in key geographic regions and technical areas. Provide strategic, operational and representational assistance to ensure that activities are meeting their goals and targets, recommending program adjustments when necessary to keep the project on track; Regularly travel to London and Brussels, as well as target countries, for project and donor management purposes; Cultivate and strengthen relationships with local partner organizations and ensure that implementation is responsive to the needs of partners and beneficiaries; Track and report project progress and activities monthly against work plans; Oversee program monitoring and evaluation to ensure effective implementation and to measure activity impact; Working with the Monitoring and Evaluations specialist and team, ensure a robust learning agenda and deliver a learning symposium at project's end with the consortium and EC. Maintain a thorough knowledge of key issues affecting independent media (print, broadcast, digital), and a general understanding of the challenges and opportunities facing independent media globally; Ensure the project is in compliance with all grant and cooperative agreement rules, requirements and regulations as well as with Internews internal policies and procedures; Serve as the primary budget authority over the project, responsible for ensuring all costs charged to the project are allowable, reasonable and correctly allocated; Accept fiduciary responsibility for all funds advanced for the purpose of the project; Understanding of and demonstrated commitment to upholding Internews' Core Values. SUPERVISORY RESPONSIBILITIES Manage and oversee all project staff. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. QUALIFICATIONS At least 10 years of experience in media and program development, including senior-level management of personnel and financial administration; Donor grant management experience with EU funding and wider donor experience is essential; Professional experience in the media sector is an asset; experience managing assistance programs supporting media and/or civil society required. Experience as a manager or trainer with professional capacity-building programs for journalists and media outlets an asset. Demonstrated knowledge and experience in some or all of the following areas: traditional, digital, and social media; media and internet law and policy; information disorders/ disinformation; and/or sustainability models for media; Excellent soft skills, including diplomacy, interpersonal and communication skills, with a problem-solving attitude and as a self-starter who works both independently and as a collaborative team player; Willingness to travel regularly to London and Brussels, as well as target country visits; Additional language skills are a plus; University degree or equivalent experience. Vacancy Timeframe: Deadline for applications: 09 May 2024 - MISCELLANEOUS: Candidates must submit a succinct cover letter of no more than 2 pages explaining how they satisfy the requirements of the role, and a CV highlighting relevant experience. Successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer. The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position. This position will be located in the United Kingdom and therefore a successful applicant must both be present in the UK for the duration of the assignment and be able to demonstrate their Right to Work in the UK in order to commence employment.
Want to work for a company with great values? Are you compassionate? Inspiring? Dependable? Collaborative? Then we want to hear from you! Horizon Care and Education are excited to be opening the doors to our new school in Sutton in September 2024 and are now looking for a Deputy Head Teacher who is a dynamic individual, who will inspire and motivate our staff and support and encourage our pupils to make excellent progress, whatever their starting point or situation. We are looking for a person who can demonstrate vision, resilience and empathy and can evidence the capacity to deliver both high support and high challenge. We are a 'values-based' organisation and, as such, we expect our leaders to embody our values. A leader is someone who knows what is important to them and who uses their values, and those of the school, as a guide and a motivator. We are seeking a leader who demonstrates their commitment to our values in an intentional way, using them as a touchstone to define actions, make decisions and fulfil our collective mission. Bright Futures, Inspired By You. The successful applicants will: Have experience working as a Deputy Head Teacher or as part of the Senior Leadership Team in a similar environment Be an Ofsted expert, maintain and build your understanding of requirements, helping the school move towards an outstanding rating. Have the ability to motivate, drive and support staff and pupils, using a person-centred approach. A real 'can do, will do' attitude, with the desire to succeed and improve our school. Excellent communication and top-quality relationship building skills. Have a commitment and passion to work with pupils with social, emotional and mental health needs, along with a range of other difficulties including trauma, attachment and associated challenging behaviours Have a clear vision, strong leadership, and effective management skills. Be an exceptionally enthusiastic and committed leader to manage and motivate pupils and staff, and can lead, motivate, and inspire teams to raise standards in student outcomes. Be familiar with the need for creativity in delivering the National Curriculum, whilst supporting pupils to overcome their barriers to learning. Have a solid understanding of the new Ofsted Education Inspection Framework and Independent School Standards About us: We take great satisfaction in being 'good neighbours.' Horizon schools foster a healthy sense of community both inside and outside of their immediate surroundings. As part of our highly personalised and purposeful provision, pupils at our schools participate in a wide range of academic, creative, sporting, and vocational learning opportunities and activities, which supports them in developing a range of skills and maximising learning outcomes. Young people take part in a wide range of courses, from music to construction, as well as being given every opportunity to excel in their core subjects, such as mathematics and English. At Horizon Care and Education, our Deputy Head Teachers will be supported by our Director of Curriculum, Headteachers, Operational Directors and the Managing Director of Education Services as well as our extensive therapeutic team. Why work for us? Competitive pay rates Occupational sick pay Christmas bonus Blue Light Card Colleague referral scheme with cash rewards - earn up to £2500 per referral! Financial wellbeing service Life Assurance Tastecard - spectacular savings on dining, pizza, cinema tickets, supermarkets, and UK attractions! Opportunity to progress in your career through our Education Academy, and ongoing training and professional development. Comprehensive and tailored induction programme including face-to-face training, online modules, shadowing, and local induction period. Face-to-face therapeutic training and support for all colleagues via our SHINE programme. Access to a wide range of free online courses for all colleagues on a variety of topics Employee assistance programme - free, confidential support via Bupa. Supportive management and senior leaders. High quality CPD opportunities. Free eye checks. Community and wellbeing- Your wellbeing matters to us, and we are committed to ensuring you get all the support you need to feel good about what you do. We're in this together. To start your journey with Horizon, apply now! Horizon Care and Education is committed to its employees, values the needs of our employees and the people we support. We recognise the need to recruit, retain and develop highly skilled staff, so we are committed to attract and retain talent who align with our values, vision & mission statement. We value diversity, equality, and inclusion, offering equal opportunities to all individuals interested in joining our organisation. Candidates who meet the minimum required criteria of the person specification will be guaranteed an interview under the disability confident employer scheme. During your application process, you will be asked to complete an application form which will be used through your recruitment assessment and onboarding journey. Please outline any reasonable adjustments that can be made to support your application and assessment process. We are committed to safeguarding, the standards of safer recruitment defined under Keeping Children Safe in Education, and enabling a safe culture; a culture that ensures that our employees and the young people in our care and education are safeguarded and receive the right support that meets their individual needs We promote the welfare of children, young people and vulnerable adults, and expect all employees, all visitors of Horizon and partner organisations who support us to share this commitment. INDEdu JBRP1_UKTJ
May 01, 2024
Full time
Want to work for a company with great values? Are you compassionate? Inspiring? Dependable? Collaborative? Then we want to hear from you! Horizon Care and Education are excited to be opening the doors to our new school in Sutton in September 2024 and are now looking for a Deputy Head Teacher who is a dynamic individual, who will inspire and motivate our staff and support and encourage our pupils to make excellent progress, whatever their starting point or situation. We are looking for a person who can demonstrate vision, resilience and empathy and can evidence the capacity to deliver both high support and high challenge. We are a 'values-based' organisation and, as such, we expect our leaders to embody our values. A leader is someone who knows what is important to them and who uses their values, and those of the school, as a guide and a motivator. We are seeking a leader who demonstrates their commitment to our values in an intentional way, using them as a touchstone to define actions, make decisions and fulfil our collective mission. Bright Futures, Inspired By You. The successful applicants will: Have experience working as a Deputy Head Teacher or as part of the Senior Leadership Team in a similar environment Be an Ofsted expert, maintain and build your understanding of requirements, helping the school move towards an outstanding rating. Have the ability to motivate, drive and support staff and pupils, using a person-centred approach. A real 'can do, will do' attitude, with the desire to succeed and improve our school. Excellent communication and top-quality relationship building skills. Have a commitment and passion to work with pupils with social, emotional and mental health needs, along with a range of other difficulties including trauma, attachment and associated challenging behaviours Have a clear vision, strong leadership, and effective management skills. Be an exceptionally enthusiastic and committed leader to manage and motivate pupils and staff, and can lead, motivate, and inspire teams to raise standards in student outcomes. Be familiar with the need for creativity in delivering the National Curriculum, whilst supporting pupils to overcome their barriers to learning. Have a solid understanding of the new Ofsted Education Inspection Framework and Independent School Standards About us: We take great satisfaction in being 'good neighbours.' Horizon schools foster a healthy sense of community both inside and outside of their immediate surroundings. As part of our highly personalised and purposeful provision, pupils at our schools participate in a wide range of academic, creative, sporting, and vocational learning opportunities and activities, which supports them in developing a range of skills and maximising learning outcomes. Young people take part in a wide range of courses, from music to construction, as well as being given every opportunity to excel in their core subjects, such as mathematics and English. At Horizon Care and Education, our Deputy Head Teachers will be supported by our Director of Curriculum, Headteachers, Operational Directors and the Managing Director of Education Services as well as our extensive therapeutic team. Why work for us? Competitive pay rates Occupational sick pay Christmas bonus Blue Light Card Colleague referral scheme with cash rewards - earn up to £2500 per referral! Financial wellbeing service Life Assurance Tastecard - spectacular savings on dining, pizza, cinema tickets, supermarkets, and UK attractions! Opportunity to progress in your career through our Education Academy, and ongoing training and professional development. Comprehensive and tailored induction programme including face-to-face training, online modules, shadowing, and local induction period. Face-to-face therapeutic training and support for all colleagues via our SHINE programme. Access to a wide range of free online courses for all colleagues on a variety of topics Employee assistance programme - free, confidential support via Bupa. Supportive management and senior leaders. High quality CPD opportunities. Free eye checks. Community and wellbeing- Your wellbeing matters to us, and we are committed to ensuring you get all the support you need to feel good about what you do. We're in this together. To start your journey with Horizon, apply now! Horizon Care and Education is committed to its employees, values the needs of our employees and the people we support. We recognise the need to recruit, retain and develop highly skilled staff, so we are committed to attract and retain talent who align with our values, vision & mission statement. We value diversity, equality, and inclusion, offering equal opportunities to all individuals interested in joining our organisation. Candidates who meet the minimum required criteria of the person specification will be guaranteed an interview under the disability confident employer scheme. During your application process, you will be asked to complete an application form which will be used through your recruitment assessment and onboarding journey. Please outline any reasonable adjustments that can be made to support your application and assessment process. We are committed to safeguarding, the standards of safer recruitment defined under Keeping Children Safe in Education, and enabling a safe culture; a culture that ensures that our employees and the young people in our care and education are safeguarded and receive the right support that meets their individual needs We promote the welfare of children, young people and vulnerable adults, and expect all employees, all visitors of Horizon and partner organisations who support us to share this commitment. INDEdu JBRP1_UKTJ
Hybrid / Flexible base locations 36 hours per week - flexible working supported Permanent London - 97,414 to 121,767per annum plus 5,000 car allowance National - 86,016 to 107,519 per annum plus 5,000 car allowance This is a really exciting time for Clarion's Group Technology Team; we're recruiting for a variety of new Tech roles and we're looking to you to join our growing team. This is an amazing opportunity for you to join us, an organisation which has ambitious plans to deliver technology solutions which truly deliver customer-centred outcomes. Our vision is to harness technology to build a better future for Clarion, its people, and communities. At Clarion, we understand how important technology is for the success of our business and are proud of the progress we have made to date in building a modern technology platform. Join our team and you'll be part of a group of talented, enthusiastic and supportive people who have a passion for bringing technology to life for social good. We're looking for an experienced Head of Information Security to lead and manage the Clarion security function, managing, reviewing, and maturing the design, selection of and implementation of security controls to improve resilience and reduce security risk to Clarions information assets. You'll develop and foster security awareness throughout Clarion and provide governance and assurances on the effectiveness of the security program, influencing stakeholders across the organisation to win support for security and resilience initiatives. Highly experienced in the application of information security standards and frameworks, you'll have extensive hands-on technical experience in at least one IT or cyber security discipline and be skilled in determining, establishing, and maintaining appropriate security strategies, policies, standards, and procedures for protecting Clarion's information security assets. With extensive knowledge of security technologies, including network, application, identity and access management and encryption you'll develop and lead an effective, high-performance Information Security team and support your Director to establish clear and measurable strategic plans, budgets and targets with robust and fit-for-purpose operational procedures to deliver measurable service improvements and ensure that all elements of the service are the best value for money. Capable of influencing change in areas of business outside of direct authority and with experience of managing or investigating information security incidents and investigations at all levels, you'll advise Clarion senior leadership and other relevant stakeholders to enable effective decision making on information security matters. You'll develop and deliver the Clarion information security strategy and solutions, aligned with wider business goals and industry frameworks, mature and maintain organisational security policies, standards, and processes to protect information assets, enforce compliance, and lead incident response and disaster recovery efforts in the event of security compromise or incidents. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. To find out more please visit our website. Closing Date: Wednesday 8 th May 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role with base locations offered at our offices across England. Candidates will be expected to travel to our London offices as required, approximately twice per month. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
May 01, 2024
Full time
Hybrid / Flexible base locations 36 hours per week - flexible working supported Permanent London - 97,414 to 121,767per annum plus 5,000 car allowance National - 86,016 to 107,519 per annum plus 5,000 car allowance This is a really exciting time for Clarion's Group Technology Team; we're recruiting for a variety of new Tech roles and we're looking to you to join our growing team. This is an amazing opportunity for you to join us, an organisation which has ambitious plans to deliver technology solutions which truly deliver customer-centred outcomes. Our vision is to harness technology to build a better future for Clarion, its people, and communities. At Clarion, we understand how important technology is for the success of our business and are proud of the progress we have made to date in building a modern technology platform. Join our team and you'll be part of a group of talented, enthusiastic and supportive people who have a passion for bringing technology to life for social good. We're looking for an experienced Head of Information Security to lead and manage the Clarion security function, managing, reviewing, and maturing the design, selection of and implementation of security controls to improve resilience and reduce security risk to Clarions information assets. You'll develop and foster security awareness throughout Clarion and provide governance and assurances on the effectiveness of the security program, influencing stakeholders across the organisation to win support for security and resilience initiatives. Highly experienced in the application of information security standards and frameworks, you'll have extensive hands-on technical experience in at least one IT or cyber security discipline and be skilled in determining, establishing, and maintaining appropriate security strategies, policies, standards, and procedures for protecting Clarion's information security assets. With extensive knowledge of security technologies, including network, application, identity and access management and encryption you'll develop and lead an effective, high-performance Information Security team and support your Director to establish clear and measurable strategic plans, budgets and targets with robust and fit-for-purpose operational procedures to deliver measurable service improvements and ensure that all elements of the service are the best value for money. Capable of influencing change in areas of business outside of direct authority and with experience of managing or investigating information security incidents and investigations at all levels, you'll advise Clarion senior leadership and other relevant stakeholders to enable effective decision making on information security matters. You'll develop and deliver the Clarion information security strategy and solutions, aligned with wider business goals and industry frameworks, mature and maintain organisational security policies, standards, and processes to protect information assets, enforce compliance, and lead incident response and disaster recovery efforts in the event of security compromise or incidents. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. To find out more please visit our website. Closing Date: Wednesday 8 th May 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role with base locations offered at our offices across England. Candidates will be expected to travel to our London offices as required, approximately twice per month. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Job Introduction This is an exciting opportunity to join Product Group Finance and be a part of the BBC's digital future. The BBC vision is to be the world's first global digital, public service media organisation. The finance team will play a pivotal role in delivering this vision. We are seeking a Finance Business Analyst to join our team on a twelve month fixed-term contract. The ideal candidate is a talented individual with strong analytical experience who is able to work at a fast pace and demonstrates exceptional interpersonal skills. The individual needs to be adaptable to change and comfortable working in an environment of uncertainty. We are a small team so you'll get lots of opportunities to learn new skills and gain relevant experience in a broad range of areas. Experience of using a data visualisation and analytics tool (eg. Power BI, Tableau) and working in a digital environment would be beneficial. Finance Business Analysts (FBAs) support the BBC in driving best value from the licence fee within each business area. FBAs will focus on forward-looking, large scale and/or high-impact commercial and investment decisions and support effective financial planning within their area. They will work alongside Finance Business Partners delivering financial and business analysis to help solve key business problems, progress local projects and initiatives and influence business decisions. The nature of the team means the role will regularly be dealing with senior stakeholders and cut across different parts of the organisation. There is a strong focus on the development of team members, ensuring people work on a diverse range of projects, gain excellent senior exposure and take advantage of opportunities for both on- and off-the-job development. Main Responsibilities As a Finance Business Analyst , you will: Own and deliver high quality financial and business analysis with options and recommendations to solve business problems and to influence and challenge business decisions Analyse financial and non-financial data, performance, risks and issues to identify underlying business trends or themes that need to be addressed, sharing external and BBC wide knowledge and good practice Deliver high quality supporting papers, reports, briefing notes (as required) across all work areas, for sharing and discussion with the Finance Business Partner / Finance Director / Senior Management or Divisional and Departmental Boards Promote and deliver improvements through identifying and recommending opportunities for efficiencies and value generation Build and develop strong relationships with key business and finance stakeholders and maintain effective and collaborative working relationships across the Finance community Maintain up to date knowledge and understanding of the different business areas, including their underlying cost drivers and key strategic challenges and opportunities Referencing and championing external and BBC-wide knowledge of best practice in financial analysis, ways of working and commercial performance Are you the right candidate? We have a strong track record of developing individuals at all stages of their career - from newly qualified accountants, to those looking to change direction, and those returning to work after a career break. A professional accounting qualification e.g ACA, ACCA, CIMA or equivalent qualification would be preferable. Whatever stage your career is at, what's important is that you can demonstrate your experience in most of the following areas: Analytical skills - ability to collate and interpret complex data in Excel, and to translate and simplify this analysis in PowerPoint or a data visualisation tool (eg. Power BI, Tableau) - ultimately driving and influencing decision making Problem solving - identifying key objectives and resolving challenges on a timely basis; communicating next steps to ensure management take informed decisions Task management - scoping of work from the outset, establishing clear timelines and milestones, and prioritising/escalating issues to ensure timely delivery Relationships - building strong relationships and influencing a broad range of stakeholders, including those in executive leadership positions Drive and resilience - team members should be able to manage their own work, run projects independently, and keep stakeholders appraised of progress Development - clarity about your career direction and a desire to progress in the business and take on challenging projects to develop yourself and others Industry knowledge - either experience working in the media sector, or a keen interest and ability to discuss its trends, direction of travel, and relevance to the BBC Please note this is not a technical Business Analyst role. Package Description Band: D Contract type: Twelve month fixed term staff contract Location: can be based role in any of the following main hubs (London, Salford, Cardiff, Glasgow), with some flexibility - i.e. hybrid working Job Title: In house title is Finance Business Analyst Salary: anticipated range is £50,000 to £55,000pa (plus London Weighting £5,164 if London based), depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days annual leave (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About The BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click
May 01, 2024
Full time
Job Introduction This is an exciting opportunity to join Product Group Finance and be a part of the BBC's digital future. The BBC vision is to be the world's first global digital, public service media organisation. The finance team will play a pivotal role in delivering this vision. We are seeking a Finance Business Analyst to join our team on a twelve month fixed-term contract. The ideal candidate is a talented individual with strong analytical experience who is able to work at a fast pace and demonstrates exceptional interpersonal skills. The individual needs to be adaptable to change and comfortable working in an environment of uncertainty. We are a small team so you'll get lots of opportunities to learn new skills and gain relevant experience in a broad range of areas. Experience of using a data visualisation and analytics tool (eg. Power BI, Tableau) and working in a digital environment would be beneficial. Finance Business Analysts (FBAs) support the BBC in driving best value from the licence fee within each business area. FBAs will focus on forward-looking, large scale and/or high-impact commercial and investment decisions and support effective financial planning within their area. They will work alongside Finance Business Partners delivering financial and business analysis to help solve key business problems, progress local projects and initiatives and influence business decisions. The nature of the team means the role will regularly be dealing with senior stakeholders and cut across different parts of the organisation. There is a strong focus on the development of team members, ensuring people work on a diverse range of projects, gain excellent senior exposure and take advantage of opportunities for both on- and off-the-job development. Main Responsibilities As a Finance Business Analyst , you will: Own and deliver high quality financial and business analysis with options and recommendations to solve business problems and to influence and challenge business decisions Analyse financial and non-financial data, performance, risks and issues to identify underlying business trends or themes that need to be addressed, sharing external and BBC wide knowledge and good practice Deliver high quality supporting papers, reports, briefing notes (as required) across all work areas, for sharing and discussion with the Finance Business Partner / Finance Director / Senior Management or Divisional and Departmental Boards Promote and deliver improvements through identifying and recommending opportunities for efficiencies and value generation Build and develop strong relationships with key business and finance stakeholders and maintain effective and collaborative working relationships across the Finance community Maintain up to date knowledge and understanding of the different business areas, including their underlying cost drivers and key strategic challenges and opportunities Referencing and championing external and BBC-wide knowledge of best practice in financial analysis, ways of working and commercial performance Are you the right candidate? We have a strong track record of developing individuals at all stages of their career - from newly qualified accountants, to those looking to change direction, and those returning to work after a career break. A professional accounting qualification e.g ACA, ACCA, CIMA or equivalent qualification would be preferable. Whatever stage your career is at, what's important is that you can demonstrate your experience in most of the following areas: Analytical skills - ability to collate and interpret complex data in Excel, and to translate and simplify this analysis in PowerPoint or a data visualisation tool (eg. Power BI, Tableau) - ultimately driving and influencing decision making Problem solving - identifying key objectives and resolving challenges on a timely basis; communicating next steps to ensure management take informed decisions Task management - scoping of work from the outset, establishing clear timelines and milestones, and prioritising/escalating issues to ensure timely delivery Relationships - building strong relationships and influencing a broad range of stakeholders, including those in executive leadership positions Drive and resilience - team members should be able to manage their own work, run projects independently, and keep stakeholders appraised of progress Development - clarity about your career direction and a desire to progress in the business and take on challenging projects to develop yourself and others Industry knowledge - either experience working in the media sector, or a keen interest and ability to discuss its trends, direction of travel, and relevance to the BBC Please note this is not a technical Business Analyst role. Package Description Band: D Contract type: Twelve month fixed term staff contract Location: can be based role in any of the following main hubs (London, Salford, Cardiff, Glasgow), with some flexibility - i.e. hybrid working Job Title: In house title is Finance Business Analyst Salary: anticipated range is £50,000 to £55,000pa (plus London Weighting £5,164 if London based), depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days annual leave (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About The BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Manager or Assistant Manager role joins our high performing Financial Services team in London. This role is an excellent development opportunity and involves leading the planning of assignments and organising the delivery of the work and developing more junior team members. These are diverse in nature, and you'll be able to further develop your skills. You'll take the lead and have the o pportunity to work on a variety of projects for financial services firms, including Skilled Person reviews (Section 166 Reviews), regulatory driven reviews and other internal control and assurance reviews. You'll also assist and advise on projects within other disciplines for clients that are not within the financial services sector, providing subject matter expertise. s. This role supports the wider leadership team in developing client relationships, and deliver the team's strategy and drive market propositions You'll be some with Governance and Risk Management related experience working within a professional services, consulting or financial services firm or Regulator (FCA or PRA) Knowledge and experience of any of the following: Corporate Governance, Board Effectiveness, Credit Risk, Risk Management Frameworks, SMCR, Operational Resilience, Conduct Risk, D&I and Culture. Interest in financial services sector Functional knowledge of the UK Financial Services regulatory environment (FCA and PRA) Strong report writing and presentation skills of current economic and market trends Strong analytical and problem-solving skills, with the ability to present information in a clear and concise manner Project Management skills and a track record of delivering high quality outcomes (desirable) People Management experience would be beneficial Strong commercial awareness and management of quality/risk You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 01, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Manager or Assistant Manager role joins our high performing Financial Services team in London. This role is an excellent development opportunity and involves leading the planning of assignments and organising the delivery of the work and developing more junior team members. These are diverse in nature, and you'll be able to further develop your skills. You'll take the lead and have the o pportunity to work on a variety of projects for financial services firms, including Skilled Person reviews (Section 166 Reviews), regulatory driven reviews and other internal control and assurance reviews. You'll also assist and advise on projects within other disciplines for clients that are not within the financial services sector, providing subject matter expertise. s. This role supports the wider leadership team in developing client relationships, and deliver the team's strategy and drive market propositions You'll be some with Governance and Risk Management related experience working within a professional services, consulting or financial services firm or Regulator (FCA or PRA) Knowledge and experience of any of the following: Corporate Governance, Board Effectiveness, Credit Risk, Risk Management Frameworks, SMCR, Operational Resilience, Conduct Risk, D&I and Culture. Interest in financial services sector Functional knowledge of the UK Financial Services regulatory environment (FCA and PRA) Strong report writing and presentation skills of current economic and market trends Strong analytical and problem-solving skills, with the ability to present information in a clear and concise manner Project Management skills and a track record of delivering high quality outcomes (desirable) People Management experience would be beneficial Strong commercial awareness and management of quality/risk You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Hybrid / Flexible base locations 36 hours per week - flexible working supported Permanent London - 97,414 to 121,767per annum plus 5,000 car allowance National - 86,016 to 107,519 per annum plus 5,000 car allowance This is a really exciting time for Clarion's Group Technology Team; we're recruiting for a variety of new Tech roles and we're looking to you to join our growing team. This is an amazing opportunity for you to join us, an organisation which has ambitious plans to deliver technology solutions which truly deliver customer-centred outcomes. Our vision is to harness technology to build a better future for Clarion, its people, and communities. At Clarion, we understand how important technology is for the success of our business and are proud of the progress we have made to date in building a modern technology platform. Join our team and you'll be part of a group of talented, enthusiastic and supportive people who have a passion for bringing technology to life for social good. We're looking for an experienced Head of Information Security to lead and manage the Clarion security function, managing, reviewing, and maturing the design, selection of and implementation of security controls to improve resilience and reduce security risk to Clarions information assets. You'll develop and foster security awareness throughout Clarion and provide governance and assurances on the effectiveness of the security program, influencing stakeholders across the organisation to win support for security and resilience initiatives. Highly experienced in the application of information security standards and frameworks, you'll have extensive hands-on technical experience in at least one IT or cyber security discipline and be skilled in determining, establishing, and maintaining appropriate security strategies, policies, standards, and procedures for protecting Clarion's information security assets. With extensive knowledge of security technologies, including network, application, identity and access management and encryption you'll develop and lead an effective, high-performance Information Security team and support your Director to establish clear and measurable strategic plans, budgets and targets with robust and fit-for-purpose operational procedures to deliver measurable service improvements and ensure that all elements of the service are the best value for money. Capable of influencing change in areas of business outside of direct authority and with experience of managing or investigating information security incidents and investigations at all levels, you'll advise Clarion senior leadership and other relevant stakeholders to enable effective decision making on information security matters. You'll develop and deliver the Clarion information security strategy and solutions, aligned with wider business goals and industry frameworks, mature and maintain organisational security policies, standards, and processes to protect information assets, enforce compliance, and lead incident response and disaster recovery efforts in the event of security compromise or incidents. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. To find out more please visit our website. Closing Date: Wednesday 8 th May 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role with base locations offered at our offices across England. Candidates will be expected to travel to our London offices as required, approximately twice per month. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
May 01, 2024
Full time
Hybrid / Flexible base locations 36 hours per week - flexible working supported Permanent London - 97,414 to 121,767per annum plus 5,000 car allowance National - 86,016 to 107,519 per annum plus 5,000 car allowance This is a really exciting time for Clarion's Group Technology Team; we're recruiting for a variety of new Tech roles and we're looking to you to join our growing team. This is an amazing opportunity for you to join us, an organisation which has ambitious plans to deliver technology solutions which truly deliver customer-centred outcomes. Our vision is to harness technology to build a better future for Clarion, its people, and communities. At Clarion, we understand how important technology is for the success of our business and are proud of the progress we have made to date in building a modern technology platform. Join our team and you'll be part of a group of talented, enthusiastic and supportive people who have a passion for bringing technology to life for social good. We're looking for an experienced Head of Information Security to lead and manage the Clarion security function, managing, reviewing, and maturing the design, selection of and implementation of security controls to improve resilience and reduce security risk to Clarions information assets. You'll develop and foster security awareness throughout Clarion and provide governance and assurances on the effectiveness of the security program, influencing stakeholders across the organisation to win support for security and resilience initiatives. Highly experienced in the application of information security standards and frameworks, you'll have extensive hands-on technical experience in at least one IT or cyber security discipline and be skilled in determining, establishing, and maintaining appropriate security strategies, policies, standards, and procedures for protecting Clarion's information security assets. With extensive knowledge of security technologies, including network, application, identity and access management and encryption you'll develop and lead an effective, high-performance Information Security team and support your Director to establish clear and measurable strategic plans, budgets and targets with robust and fit-for-purpose operational procedures to deliver measurable service improvements and ensure that all elements of the service are the best value for money. Capable of influencing change in areas of business outside of direct authority and with experience of managing or investigating information security incidents and investigations at all levels, you'll advise Clarion senior leadership and other relevant stakeholders to enable effective decision making on information security matters. You'll develop and deliver the Clarion information security strategy and solutions, aligned with wider business goals and industry frameworks, mature and maintain organisational security policies, standards, and processes to protect information assets, enforce compliance, and lead incident response and disaster recovery efforts in the event of security compromise or incidents. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. To find out more please visit our website. Closing Date: Wednesday 8 th May 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role with base locations offered at our offices across England. Candidates will be expected to travel to our London offices as required, approximately twice per month. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Main purpose of the role The role of the Manager - Tech Innovation for Impact, EME, is to build CIFF's AI capabilities and implement them to ensure that CIFF has the opportunity to use technology innovations in its investments, making them more effective, equitable and efficient. The Manager will be a member of the EME team and will work closely with the Girl Capital, Africa, India and Climate sector teams. Role's responsibilities Strategy & planning Manage technology innovation analysis and research on specific projects and sector trends, as required, to support the team and related EME trends determining future strategic priorities and setting operational plans. Support the Chief Impact Officer (CIO), EME Directors and the EME team in the exploration of high- and low- tech innovations across sectors, providing input to Tech for Impact strategies. Establish, maintain and socialise within CIFF a compendium of domain technological innovations tailored to our sectors and geographies. Preparing Senior Leaders for AI and tech innovation engagements. Work with members of the Finance team to coordinate and contribute to the EME team's budget forecasting and disbursement for programming, aligned with organisational strategic and accountability priorities. Artificial intelligence Under direction from EME Director, Technology & Data Analytics, explore AI opportunities for social good in alignment with CIFF's sector priorities. Support the EME Director on horizon scanning (including learning from tech partners) to identify AI solutions that could potentially support our grantees. Establish an AI innovation pipeline in support of CIFF's investment priorities. Develop and maintain a framework for the assessment of AI initiatives for social good, to measure impact, learn from outcomes, and make adjustments. Act as an internal focal point for sectors on AI matters related to investments. Assist the EME Director in defining a nuanced approach for adopting AI in CIFF's investments, balancing technology's potential benefits with ethical considerations and societal impact. Sustainable AI for social good Support the EME Director in identifying on an ongoing basis the social issues within CIFF's mandate that can be most effectively addressed with AI. Explore opportunities for partnership with other philanthropies and with the industry for developing AI solutions that are specifically tailored to address these challenges. Identify opportunities for partnerships with other philanthropies and with the industry for designing AI systems to minimize biases, particularly those that could adversely affect marginalized groups. Engage with governments, NGOs, academia, and local communities to explore and promote the localisation of AI solutions. Explore the environmental footprint of AI systems, creating awareness and promoting climate neutral solutions. Capacity Building and Education Based on industry insight, establish and regularly update a map of skills and training paths that should be considered by CIFF staff and grantees in order to be effective in an AI context. Policy and advocacy Advocate for and contribute to the development of policies and regulations that encourage the ethical use of AI for social good, while preventing misuse or harmful impact. Identify opportunities for partnerships with other philanthropies and industry to support such policies. Represent CIFF EME and manage relationships with implementation and evaluation partners (organisations and consultants), especially in Asia, in a supportive and pragmatic way; Proactively maintain external networks with subject matter experts in the AI for good communities. Masters level degree required (e.g. Computer Science /Engineering /Social / Political Science, Statistics, International Development, etc) Experience with applied tech innovation, from ideation to proposal, prototype to pilot, and from production to best practices Up-to-date knowledge of AI/ML technologies, their trends and applications Deep knowledge of key AI policy issues and the surrounding debate Diverse technology experience including AI model development, software engineering, data modelling and data exploration tools Knowledge and understanding (technical and policy) of responsible AI development processes Ability to explain technical designs, issues, and recommendations to non-technical stakeholders Understanding of working within government systems and/or experience influencing the policies of government agencies, private sector organizations or donor organisations Effectively champions and promotes causes - credible and professional, they always present the Foundation's programmes in a compelling way to engage the audience Skilled in relationship building and strengthening; able to influence others and work collaboratively, uniting groups with a shared purpose English is CIFF's business language - we expect all of our people to display outstanding verbal and written communication skills across all aspects of their role Capacity to work in a range of cultural and socio-economic contexts, adapting style and approach appropriately and in a culturally sensitive manner to maximise effectiveness IT proficiency (most specifically in Microsoft Word, Excel and PowerPoint) A proven self-starter, who works with pace and resilience The starting salary for this role is GBP 63,790 CIFF operates a hybrid work policy across all locations, which means employees works some of the time from home. We are happy to provide more information on this as part of the recruitment process. Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to the following. All these will be prorated to the fixed term. Annual leave - 25 days per annum. Increasing by 1 day after each year of service, to a maximum of 30 days. Bonus - CIFF currently operates a discretionary bonus scheme. Training allowance Wellbeing allowance Life insurance Medical insurance Please submit your application on or before 5 April 2024 . If your application is shortlisted and advances to a screening call, we will provide the comprehensive job description directly to you. Thank you for your time and effort in applying to CIFF
May 01, 2024
Full time
Main purpose of the role The role of the Manager - Tech Innovation for Impact, EME, is to build CIFF's AI capabilities and implement them to ensure that CIFF has the opportunity to use technology innovations in its investments, making them more effective, equitable and efficient. The Manager will be a member of the EME team and will work closely with the Girl Capital, Africa, India and Climate sector teams. Role's responsibilities Strategy & planning Manage technology innovation analysis and research on specific projects and sector trends, as required, to support the team and related EME trends determining future strategic priorities and setting operational plans. Support the Chief Impact Officer (CIO), EME Directors and the EME team in the exploration of high- and low- tech innovations across sectors, providing input to Tech for Impact strategies. Establish, maintain and socialise within CIFF a compendium of domain technological innovations tailored to our sectors and geographies. Preparing Senior Leaders for AI and tech innovation engagements. Work with members of the Finance team to coordinate and contribute to the EME team's budget forecasting and disbursement for programming, aligned with organisational strategic and accountability priorities. Artificial intelligence Under direction from EME Director, Technology & Data Analytics, explore AI opportunities for social good in alignment with CIFF's sector priorities. Support the EME Director on horizon scanning (including learning from tech partners) to identify AI solutions that could potentially support our grantees. Establish an AI innovation pipeline in support of CIFF's investment priorities. Develop and maintain a framework for the assessment of AI initiatives for social good, to measure impact, learn from outcomes, and make adjustments. Act as an internal focal point for sectors on AI matters related to investments. Assist the EME Director in defining a nuanced approach for adopting AI in CIFF's investments, balancing technology's potential benefits with ethical considerations and societal impact. Sustainable AI for social good Support the EME Director in identifying on an ongoing basis the social issues within CIFF's mandate that can be most effectively addressed with AI. Explore opportunities for partnership with other philanthropies and with the industry for developing AI solutions that are specifically tailored to address these challenges. Identify opportunities for partnerships with other philanthropies and with the industry for designing AI systems to minimize biases, particularly those that could adversely affect marginalized groups. Engage with governments, NGOs, academia, and local communities to explore and promote the localisation of AI solutions. Explore the environmental footprint of AI systems, creating awareness and promoting climate neutral solutions. Capacity Building and Education Based on industry insight, establish and regularly update a map of skills and training paths that should be considered by CIFF staff and grantees in order to be effective in an AI context. Policy and advocacy Advocate for and contribute to the development of policies and regulations that encourage the ethical use of AI for social good, while preventing misuse or harmful impact. Identify opportunities for partnerships with other philanthropies and industry to support such policies. Represent CIFF EME and manage relationships with implementation and evaluation partners (organisations and consultants), especially in Asia, in a supportive and pragmatic way; Proactively maintain external networks with subject matter experts in the AI for good communities. Masters level degree required (e.g. Computer Science /Engineering /Social / Political Science, Statistics, International Development, etc) Experience with applied tech innovation, from ideation to proposal, prototype to pilot, and from production to best practices Up-to-date knowledge of AI/ML technologies, their trends and applications Deep knowledge of key AI policy issues and the surrounding debate Diverse technology experience including AI model development, software engineering, data modelling and data exploration tools Knowledge and understanding (technical and policy) of responsible AI development processes Ability to explain technical designs, issues, and recommendations to non-technical stakeholders Understanding of working within government systems and/or experience influencing the policies of government agencies, private sector organizations or donor organisations Effectively champions and promotes causes - credible and professional, they always present the Foundation's programmes in a compelling way to engage the audience Skilled in relationship building and strengthening; able to influence others and work collaboratively, uniting groups with a shared purpose English is CIFF's business language - we expect all of our people to display outstanding verbal and written communication skills across all aspects of their role Capacity to work in a range of cultural and socio-economic contexts, adapting style and approach appropriately and in a culturally sensitive manner to maximise effectiveness IT proficiency (most specifically in Microsoft Word, Excel and PowerPoint) A proven self-starter, who works with pace and resilience The starting salary for this role is GBP 63,790 CIFF operates a hybrid work policy across all locations, which means employees works some of the time from home. We are happy to provide more information on this as part of the recruitment process. Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to the following. All these will be prorated to the fixed term. Annual leave - 25 days per annum. Increasing by 1 day after each year of service, to a maximum of 30 days. Bonus - CIFF currently operates a discretionary bonus scheme. Training allowance Wellbeing allowance Life insurance Medical insurance Please submit your application on or before 5 April 2024 . If your application is shortlisted and advances to a screening call, we will provide the comprehensive job description directly to you. Thank you for your time and effort in applying to CIFF
Highly competitive, dependent on experience Role Status : Full Time Closing Date : 8 May 2024 Haig Housing Trust are recruiting the new and exciting role of Deputy Director Operations as part of a re-organisation of their Senior Leadership Team. This is a senior role, answerable to the Chief Operations Officer and Board, with a critical impact coordinating action to deliver ongoing success for a major UK-wide veterans' charity on a growth trajectory. We work hard to develop, manage, and maintain a range of affordable, quality housing for veterans. To deliver this purpose we want people who are passionate, committed, proactive in providing quality services, and engaging all our stakeholders. We develop our team to be knowledgeable, self-regulating, and highly skilled, rewarding the value they bring to our charity.Key responsibilities:- Senior individual with exemplary leadership skills,able to inspire and motivate others- Delivers impact, internally & externally, achievinggoals in a timely way- Lead change, breaking down barriers to buildperformance, capacity & continualimprovement- Effective communicator, adept at conveying amessage across all media- Able to analyse issues, making good use of datato deliver effective solutions- Credible, builds confidence and able to handlecomplexity whilst delivering at pace- Role model leads by personal example:collaboration, values, standards, behaviour &performance- Foster a culture of personal accountability,innovation, staff development & well being- Ensure effective planning, budget delivery andcontractor / third party management- Ensure compliance & discharge of all legal,regulatory, charitable & reporting requirements- A guardian of Haig's continued success by arelentless drive to improve beneficiary outcomesThe successful candidate will bring:Experience - know what good looks like, analyse issues & deliver workable solutionsLeadership - works well with people to bring teams together and deliver impactChange - challenges the status quo collaboratively to support wider change agendaGrowth mindset - innovate to create opportunities that deliver strategic aimsIn return, Haig will provide you with a competitive salary and an attractive benefits package which includes a contributory pension scheme, generous holiday allowance, healthcare and life insurance.Applications are to be submitted with a CV and Cover letter.The closing date for applications is Wednesday 8 May 2024 however applications will be under constant review before the closing date so please submit your application as soon as you are able to as we reserve the right to withdraw the advert early if the list of applications is sufficient. First Interviews will be held on Monday 13 May 2024 and second interviews held on Thursday 16 May 2024. About Us Job title: Deputy Director OperationsDepartment: Housing DevelopmentReports to: Chief Operations OfficerLine Management: 5 Senior ManagersLocation: Hybrid (Remote/SW1 Central London) About the job BackgroundA senior role, answerable to Chief Operations Officer and Board, with a critical impact coordinating action to deliver ongoing success for a major UK-wide veterans' charity on a growth trajectory. The post holder will bring:Experience - know what good looks like, analyse issues & deliver workable solutionsLeadership - works well with people to bring teams together and deliver impactChange - challenges the status quo collaboratively to support wider change agendaGrowth mindset - innovate to create opportunities that deliver strategic aimsCredibility - motivation, gravitas and an engaging style; a good communicatorSenior Leadership ResponsibilitiesSenior individual with exemplary leadership skills, able to inspire and motivate othersDelivers impact, internally & externally, achieving goals in a timely wayLead change, breaking down barriers to build performance, capacity & continual improvementEffective communicator, adept at conveying a message across all mediaAble to analyse issues, making good use of data to deliver effective solutionsCredible, builds confidence and able to handle complexity whilst delivering at paceRole model leads by personal example: collaboration, values, standards, behaviour & performanceFoster a culture of personal accountability, innovation, staff development & well beingEnsure effective planning, budget delivery and contractor / third party managementEnsure compliance & discharge of all legal, regulatory, charitable & reporting requirementsA guardian of Haig's continued success by a relentless drive to improve beneficiary outcomesJob summaryDevelop, deliver, assure and protect HHT services across the UKCoordinate operational impact across all areas and teams, including projects & change plansDeliver assurance and compliance across all operational processes, including contract oversightCollaborative member of the senior team, ensuring successful resolution of operational issuesAct as the champion for operational issues across HaigAllow people to thrive & deliver by effective line management of the operational teamManage departmental risk & achievement of KPIs, with associated reporting and MI developmentWork with the COO to deliver a change programme for housing operationsAllow Haig to deliver for our beneficiaries, building networks and communitiesPerson SpecificationQualifications/Education - Essential- First degree in a relevant subject or equivalent experience.Qualifications/Education - Desirable- ECDLKnowledge, Skills & Experience - Essential- Detailed knowledge and experience of working with the Veterans community or working within the voluntary sector.- 2 years' experience at a senior level in Housing / Property / Contract/ Facilities Management- 2 years' experience at a senior level in complex operational role- Experience in Budget management and control for a department/directorate- Effective communication skills across all mediums (i.e. written/social media/verbal etc)- Clear attention to detail whilst maintaining sight of the bigger picture- Intermediate/advanced level of competence using MS Office- Knowledge and experience of working with legal frameworks and legislationPersonal Qualities - Essential- Ability to think, work and communicate at a strategic level- Can demonstrate leadership skills- A self-starter who can interpret strategic direction and deliver operational impact- A problem solver delivering solutions to complicated issues across all stakeholders- Ability to influence and successfully negotiate with individuals, groups and stakeholders.- Self-motivated, unafraid to challenge and be challenged- Able to build relationships, trust & credibility with diverse audiences- Focused on impact, with clear evidence of proactive, collaborative & agile mindset- Deep sense of duty, able to empathise with individuals in a professional way- Personal resilience to work effectively and stay calm under pressure- Ability to deal with confidential information whilst maintaining confidentiality- Flexibility to work beyond standard hours to meet the requirements of tenants- Comply with responsibilities regarding safeguarding & training- Has an awareness, understanding and commitment to working within an equality, diverse and inclusive environment.Personal Qualities - Desirable- Clear identification with charitable purpose and a commitment to working for beneficiaries
May 01, 2024
Full time
Highly competitive, dependent on experience Role Status : Full Time Closing Date : 8 May 2024 Haig Housing Trust are recruiting the new and exciting role of Deputy Director Operations as part of a re-organisation of their Senior Leadership Team. This is a senior role, answerable to the Chief Operations Officer and Board, with a critical impact coordinating action to deliver ongoing success for a major UK-wide veterans' charity on a growth trajectory. We work hard to develop, manage, and maintain a range of affordable, quality housing for veterans. To deliver this purpose we want people who are passionate, committed, proactive in providing quality services, and engaging all our stakeholders. We develop our team to be knowledgeable, self-regulating, and highly skilled, rewarding the value they bring to our charity.Key responsibilities:- Senior individual with exemplary leadership skills,able to inspire and motivate others- Delivers impact, internally & externally, achievinggoals in a timely way- Lead change, breaking down barriers to buildperformance, capacity & continualimprovement- Effective communicator, adept at conveying amessage across all media- Able to analyse issues, making good use of datato deliver effective solutions- Credible, builds confidence and able to handlecomplexity whilst delivering at pace- Role model leads by personal example:collaboration, values, standards, behaviour &performance- Foster a culture of personal accountability,innovation, staff development & well being- Ensure effective planning, budget delivery andcontractor / third party management- Ensure compliance & discharge of all legal,regulatory, charitable & reporting requirements- A guardian of Haig's continued success by arelentless drive to improve beneficiary outcomesThe successful candidate will bring:Experience - know what good looks like, analyse issues & deliver workable solutionsLeadership - works well with people to bring teams together and deliver impactChange - challenges the status quo collaboratively to support wider change agendaGrowth mindset - innovate to create opportunities that deliver strategic aimsIn return, Haig will provide you with a competitive salary and an attractive benefits package which includes a contributory pension scheme, generous holiday allowance, healthcare and life insurance.Applications are to be submitted with a CV and Cover letter.The closing date for applications is Wednesday 8 May 2024 however applications will be under constant review before the closing date so please submit your application as soon as you are able to as we reserve the right to withdraw the advert early if the list of applications is sufficient. First Interviews will be held on Monday 13 May 2024 and second interviews held on Thursday 16 May 2024. About Us Job title: Deputy Director OperationsDepartment: Housing DevelopmentReports to: Chief Operations OfficerLine Management: 5 Senior ManagersLocation: Hybrid (Remote/SW1 Central London) About the job BackgroundA senior role, answerable to Chief Operations Officer and Board, with a critical impact coordinating action to deliver ongoing success for a major UK-wide veterans' charity on a growth trajectory. The post holder will bring:Experience - know what good looks like, analyse issues & deliver workable solutionsLeadership - works well with people to bring teams together and deliver impactChange - challenges the status quo collaboratively to support wider change agendaGrowth mindset - innovate to create opportunities that deliver strategic aimsCredibility - motivation, gravitas and an engaging style; a good communicatorSenior Leadership ResponsibilitiesSenior individual with exemplary leadership skills, able to inspire and motivate othersDelivers impact, internally & externally, achieving goals in a timely wayLead change, breaking down barriers to build performance, capacity & continual improvementEffective communicator, adept at conveying a message across all mediaAble to analyse issues, making good use of data to deliver effective solutionsCredible, builds confidence and able to handle complexity whilst delivering at paceRole model leads by personal example: collaboration, values, standards, behaviour & performanceFoster a culture of personal accountability, innovation, staff development & well beingEnsure effective planning, budget delivery and contractor / third party managementEnsure compliance & discharge of all legal, regulatory, charitable & reporting requirementsA guardian of Haig's continued success by a relentless drive to improve beneficiary outcomesJob summaryDevelop, deliver, assure and protect HHT services across the UKCoordinate operational impact across all areas and teams, including projects & change plansDeliver assurance and compliance across all operational processes, including contract oversightCollaborative member of the senior team, ensuring successful resolution of operational issuesAct as the champion for operational issues across HaigAllow people to thrive & deliver by effective line management of the operational teamManage departmental risk & achievement of KPIs, with associated reporting and MI developmentWork with the COO to deliver a change programme for housing operationsAllow Haig to deliver for our beneficiaries, building networks and communitiesPerson SpecificationQualifications/Education - Essential- First degree in a relevant subject or equivalent experience.Qualifications/Education - Desirable- ECDLKnowledge, Skills & Experience - Essential- Detailed knowledge and experience of working with the Veterans community or working within the voluntary sector.- 2 years' experience at a senior level in Housing / Property / Contract/ Facilities Management- 2 years' experience at a senior level in complex operational role- Experience in Budget management and control for a department/directorate- Effective communication skills across all mediums (i.e. written/social media/verbal etc)- Clear attention to detail whilst maintaining sight of the bigger picture- Intermediate/advanced level of competence using MS Office- Knowledge and experience of working with legal frameworks and legislationPersonal Qualities - Essential- Ability to think, work and communicate at a strategic level- Can demonstrate leadership skills- A self-starter who can interpret strategic direction and deliver operational impact- A problem solver delivering solutions to complicated issues across all stakeholders- Ability to influence and successfully negotiate with individuals, groups and stakeholders.- Self-motivated, unafraid to challenge and be challenged- Able to build relationships, trust & credibility with diverse audiences- Focused on impact, with clear evidence of proactive, collaborative & agile mindset- Deep sense of duty, able to empathise with individuals in a professional way- Personal resilience to work effectively and stay calm under pressure- Ability to deal with confidential information whilst maintaining confidentiality- Flexibility to work beyond standard hours to meet the requirements of tenants- Comply with responsibilities regarding safeguarding & training- Has an awareness, understanding and commitment to working within an equality, diverse and inclusive environment.Personal Qualities - Desirable- Clear identification with charitable purpose and a commitment to working for beneficiaries
The Director Service Operation has the end-to-end responsibility for the Service operations strategy, for coordinating Installation & Maintenance global processes, building a best-in-class service delivery blueprint with processes, roles, systems, and standards. They must ensure efficiency through process automation, customer satisfaction, and business growth as part of the CCSL Business Operational Excellence across our installation & Customer support activities, driving excellence in the customer journey from installation to end customer handover and through the full life cycle. Utilize Lean and Six-Sigma principles and change management methodologies, and have appropriate levels of certification for the role. Creates an Employee First culture that delivers customer value, continuous improvement and foster safety Your key focus will be: Responsible for on customer site safety, and training of all CCSL field service personnel. Work closely with the Projects, Engineering and Supply Chain, to define improvement plans and objectives in line with the service strategy portion of the service operations roadmap. Contribute to business operations strategy development. Accountable for coordinating end-to-end global processes on Installation & Maintenance Build highly capable team to execute advancements in installation, customer engagement, and value add through equipment condition monitoring and performance Drives global common metrics including productivity, cost, quality, delivery, lead time and safety. Building and maintaining relationships with key stakeholders to ensure that each project will deliver the required benefits, appropriately resourced, using SMEs and external resources as required. Accountable for global operational performance, act as a change agents to ensure maximum positive project impact. Mobilize commitment while delivering proactive and effective communication related to improvement initiatives. Employs LEAN and Six-Sigma methodology that realize an EBIT impact of 3% or greater per annum through a combination of increased revenue and/or reduced relative cost. Other duties as assigned or requested Is this the job for me? To be successful in this role you should have a combination of the below knowledge, skills, and experience: Bachelor's degree in relevant field or a combination of education and work experience; Master's degree will be a plus. Green Belt required; Black Belt preferred. At least 7+ years of industry experience (Manufacturing or Service) Proven experience in senior service operations management, preferably in the Automotive industry Strong leadership and communication skills with the ability to motivate and inspire cross-functional teams. Strong analytical, financial and strategic thinking skills. Proficiency in using service management software and other relevant tools. Ability to adapt to a fast-paced and dynamic work environment. Customer focus (internal / external) Self-motivated with Entrepreneurial personality Team player Foster diversity and inclusion Ability to drive and execute change High resilience Willingness to travel We give you The opportunity to continue to develop both personally and professionally, in our rapidly growing company A brilliant company culture that encourages initiative, collaboration, and positivity at work Great office environment in our new London HQ, close to the London Bridge stations, Waterloo and Blackfriars Hybrid working - with the flexibility to work from home for up to 3 days a week 25 days holiday plus Bank Holidays Private Healthcare (family cover available for all colleagues) Health Cash Plan Income Protection and Critical Illness Cover Employee Assistance and Wellbeing programme Generous pension contribution - minimum of 5% contributed by the company Cycle to Work Scheme Employee Perks scheme Support towards professional qualification and memberships Everyone belongs at Carbon Clean We are passionate and committed to our people. Our aim is to build a diverse and inclusive movement: teams of forward-thinking people, with unique talents, skills, passions, and experiences. It's talent that matters to us and we encourage everyone to join us, whatever your gender identity, race, ethnicity, sexual orientation, age, life experience, or background. So please come as you are - we can't wait to meet you. We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you!wait to meet you.
May 01, 2024
Full time
The Director Service Operation has the end-to-end responsibility for the Service operations strategy, for coordinating Installation & Maintenance global processes, building a best-in-class service delivery blueprint with processes, roles, systems, and standards. They must ensure efficiency through process automation, customer satisfaction, and business growth as part of the CCSL Business Operational Excellence across our installation & Customer support activities, driving excellence in the customer journey from installation to end customer handover and through the full life cycle. Utilize Lean and Six-Sigma principles and change management methodologies, and have appropriate levels of certification for the role. Creates an Employee First culture that delivers customer value, continuous improvement and foster safety Your key focus will be: Responsible for on customer site safety, and training of all CCSL field service personnel. Work closely with the Projects, Engineering and Supply Chain, to define improvement plans and objectives in line with the service strategy portion of the service operations roadmap. Contribute to business operations strategy development. Accountable for coordinating end-to-end global processes on Installation & Maintenance Build highly capable team to execute advancements in installation, customer engagement, and value add through equipment condition monitoring and performance Drives global common metrics including productivity, cost, quality, delivery, lead time and safety. Building and maintaining relationships with key stakeholders to ensure that each project will deliver the required benefits, appropriately resourced, using SMEs and external resources as required. Accountable for global operational performance, act as a change agents to ensure maximum positive project impact. Mobilize commitment while delivering proactive and effective communication related to improvement initiatives. Employs LEAN and Six-Sigma methodology that realize an EBIT impact of 3% or greater per annum through a combination of increased revenue and/or reduced relative cost. Other duties as assigned or requested Is this the job for me? To be successful in this role you should have a combination of the below knowledge, skills, and experience: Bachelor's degree in relevant field or a combination of education and work experience; Master's degree will be a plus. Green Belt required; Black Belt preferred. At least 7+ years of industry experience (Manufacturing or Service) Proven experience in senior service operations management, preferably in the Automotive industry Strong leadership and communication skills with the ability to motivate and inspire cross-functional teams. Strong analytical, financial and strategic thinking skills. Proficiency in using service management software and other relevant tools. Ability to adapt to a fast-paced and dynamic work environment. Customer focus (internal / external) Self-motivated with Entrepreneurial personality Team player Foster diversity and inclusion Ability to drive and execute change High resilience Willingness to travel We give you The opportunity to continue to develop both personally and professionally, in our rapidly growing company A brilliant company culture that encourages initiative, collaboration, and positivity at work Great office environment in our new London HQ, close to the London Bridge stations, Waterloo and Blackfriars Hybrid working - with the flexibility to work from home for up to 3 days a week 25 days holiday plus Bank Holidays Private Healthcare (family cover available for all colleagues) Health Cash Plan Income Protection and Critical Illness Cover Employee Assistance and Wellbeing programme Generous pension contribution - minimum of 5% contributed by the company Cycle to Work Scheme Employee Perks scheme Support towards professional qualification and memberships Everyone belongs at Carbon Clean We are passionate and committed to our people. Our aim is to build a diverse and inclusive movement: teams of forward-thinking people, with unique talents, skills, passions, and experiences. It's talent that matters to us and we encourage everyone to join us, whatever your gender identity, race, ethnicity, sexual orientation, age, life experience, or background. So please come as you are - we can't wait to meet you. We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you!wait to meet you.
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Job Summary: A direct report of the Head of Risk & Compliance - Operations, People & Customer (HRC - OPC) responsible for the oversight of compliance and non-financial risk across Canada Life UK (CLUK). This role provides key support to the HRC - OPC in ensuring that there is appropriate risk and compliance management across the business aligning strategy, risk appetite, and guaranteeing good customer outcomes. The focus of the role is likely to cover oversight of third party, operational resilience, people and change risk. The role holder will encourage, advocate and lead an appropriate risk culture across CLUK to meet the needs of the full range of stakeholders (including Board, executive, Lifeco group and regulators). This role is primarily responsible for providing key support to the HRC - OPC in the oversight of compliance and non-financial risks in all our people and operations functions, including change programmes, and supports the HRC - OPC in their capacity as the Risk and Compliance Business partner for those functions, covering the full CLUK risk universe, with a focus on customer and regulatory compliance risk. Working across the Risk & Compliance function, the role supports the HRC - OPC in sharing insights with other risk and compliance business partners contributing to the oversight of non-financial risk across CLUK. Duties / Responsibilities: 1) Business Partnering:Support the HRC - OPC in engaging with and providing oversight primarily of Operations and People functions. This covers oversight and challenge of the nature of non-financial risk exposures and their impact on CLUK across the whole risk universe. Specific accountabilities for this role include oversight of the following areas:- Operational resilience- Third party/supplier- Change execution- People 2) Leadership:Support the HRC - OPC in providing non-financial risk leadership to the risk and compliance team in line with our corporate values in the achievement of the business and individual objectives, including the provision of operational, regulatory and technical risk guidance. This specifically includes assisting the HRC - OPC in supporting the objectives of a team of Risk and Compliance business partners focused on operations (third party, operational resilience, change), people and customer. 3) Risk Management Framework:Champion the three lines of defence model for risk management across Customer functions.Support the HRC - OPC in the implementation of the Great West Life ERM framework across the Operations and People divisions (and support other divisions) ensuring non-financial risk is adequately mitigated, including the oversight of compliance with relevant regulations, and follow good practice relative to peer companies. This will include implementation, embedding and maintenance of:o Risk strategy, consistent with the business strategy and business objectiveso Risk universeo Risk appetite frameworko Risk and Compliance policieso Risk and Compliance oversight and assurance, including regulatory and reputationalo Risk identification, assessment, measurement, monitoring and reportingo Risk and Compliance mandate requirementso Advising and providing oversight on operational risk scenarios 4) Compliance and Non-Financial Risk:Support the HRC - OPC in the work (with the Director of Compliance & Regulatory Affairs) to:o Provide oversight and advice on customer and conduct riskso Contribute to the development of a compliance and non-financial risk monitoring and oversight plan and support delivery.o Understand regulatory priorities and ensure that the business teams are progressing the delivery of new regulatory requirements to meet regulators' expectations.o Support the understanding and management of compliance and risk skills and capabilities across the risk and compliance teams.o Support the evaluation of compliance effectiveness and maturity in relations to Operations' functions.o Support the HRC - OPC in ensuring that non-financial risks and impacts on customer outcomes and potential for customer harm are understood and reflected in Business Line Risk Management and decision making. This includes gaining an understanding of CLUK Customer compliance requirements, and communicating these across CLUK to reflect those requirements. 5) Reporting and Review:Support the HRC - OPC in the quality review process for CRO and CCO reporting across non-financial risks, including Executive and Board committees for all CLUK entities. Experience Required: • Strong communication skills, demonstrating a clear and articulate standard of written and verbal communication in a complex environment, tailored for all levels of management. • Extensive experience in the life insurance industry, including management positions, or retail financial services.• Comprehensive knowledge of enterprise risk management and the relevant regulations, including the technical aspects relating to the quantification and analysis of a wide range of risks.• Oversight, or management of, non-financial risk and the various approaches to monitor, model and report on non-financial risk.• Understanding and application of embedding and maintaining an enterprise risk management framework.• Experience of "second line of defence" risk oversight and challenge activities.• Ability to manage and motivate others with varying levels of experience.• Strong influencing skills, with experience of engaging with senior management in order to get a desired outcome.• Proven track record at delivering reporting requirements under tight time pressure with attention to detail.
May 01, 2024
Full time
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Job Summary: A direct report of the Head of Risk & Compliance - Operations, People & Customer (HRC - OPC) responsible for the oversight of compliance and non-financial risk across Canada Life UK (CLUK). This role provides key support to the HRC - OPC in ensuring that there is appropriate risk and compliance management across the business aligning strategy, risk appetite, and guaranteeing good customer outcomes. The focus of the role is likely to cover oversight of third party, operational resilience, people and change risk. The role holder will encourage, advocate and lead an appropriate risk culture across CLUK to meet the needs of the full range of stakeholders (including Board, executive, Lifeco group and regulators). This role is primarily responsible for providing key support to the HRC - OPC in the oversight of compliance and non-financial risks in all our people and operations functions, including change programmes, and supports the HRC - OPC in their capacity as the Risk and Compliance Business partner for those functions, covering the full CLUK risk universe, with a focus on customer and regulatory compliance risk. Working across the Risk & Compliance function, the role supports the HRC - OPC in sharing insights with other risk and compliance business partners contributing to the oversight of non-financial risk across CLUK. Duties / Responsibilities: 1) Business Partnering:Support the HRC - OPC in engaging with and providing oversight primarily of Operations and People functions. This covers oversight and challenge of the nature of non-financial risk exposures and their impact on CLUK across the whole risk universe. Specific accountabilities for this role include oversight of the following areas:- Operational resilience- Third party/supplier- Change execution- People 2) Leadership:Support the HRC - OPC in providing non-financial risk leadership to the risk and compliance team in line with our corporate values in the achievement of the business and individual objectives, including the provision of operational, regulatory and technical risk guidance. This specifically includes assisting the HRC - OPC in supporting the objectives of a team of Risk and Compliance business partners focused on operations (third party, operational resilience, change), people and customer. 3) Risk Management Framework:Champion the three lines of defence model for risk management across Customer functions.Support the HRC - OPC in the implementation of the Great West Life ERM framework across the Operations and People divisions (and support other divisions) ensuring non-financial risk is adequately mitigated, including the oversight of compliance with relevant regulations, and follow good practice relative to peer companies. This will include implementation, embedding and maintenance of:o Risk strategy, consistent with the business strategy and business objectiveso Risk universeo Risk appetite frameworko Risk and Compliance policieso Risk and Compliance oversight and assurance, including regulatory and reputationalo Risk identification, assessment, measurement, monitoring and reportingo Risk and Compliance mandate requirementso Advising and providing oversight on operational risk scenarios 4) Compliance and Non-Financial Risk:Support the HRC - OPC in the work (with the Director of Compliance & Regulatory Affairs) to:o Provide oversight and advice on customer and conduct riskso Contribute to the development of a compliance and non-financial risk monitoring and oversight plan and support delivery.o Understand regulatory priorities and ensure that the business teams are progressing the delivery of new regulatory requirements to meet regulators' expectations.o Support the understanding and management of compliance and risk skills and capabilities across the risk and compliance teams.o Support the evaluation of compliance effectiveness and maturity in relations to Operations' functions.o Support the HRC - OPC in ensuring that non-financial risks and impacts on customer outcomes and potential for customer harm are understood and reflected in Business Line Risk Management and decision making. This includes gaining an understanding of CLUK Customer compliance requirements, and communicating these across CLUK to reflect those requirements. 5) Reporting and Review:Support the HRC - OPC in the quality review process for CRO and CCO reporting across non-financial risks, including Executive and Board committees for all CLUK entities. Experience Required: • Strong communication skills, demonstrating a clear and articulate standard of written and verbal communication in a complex environment, tailored for all levels of management. • Extensive experience in the life insurance industry, including management positions, or retail financial services.• Comprehensive knowledge of enterprise risk management and the relevant regulations, including the technical aspects relating to the quantification and analysis of a wide range of risks.• Oversight, or management of, non-financial risk and the various approaches to monitor, model and report on non-financial risk.• Understanding and application of embedding and maintaining an enterprise risk management framework.• Experience of "second line of defence" risk oversight and challenge activities.• Ability to manage and motivate others with varying levels of experience.• Strong influencing skills, with experience of engaging with senior management in order to get a desired outcome.• Proven track record at delivering reporting requirements under tight time pressure with attention to detail.
Summary Job Introduction: Gleeson Homes are recruiting for a Managing Quantity Surveyor to assist the Regional Commercial team, delivering the Group Business plan, Commercial objectives, budgets and future growth requirements by being involved in commercial activities; supporting the implementation, control and reporting of all development/build-related expenditure. We're looking for someone who is passionate about working with colleagues within the region and across different disciplines with a keen attention to detail and accuracy when conducting the valuation process. The suitable person will be someone who wants to proactively contribute to our mission of changing lives, by building affordable, quality homes, where they are needed, for the people who need them the most. In the manager position, you will be given ample opportunities to not only utilize your pre-existing skills but to develop a new people management, mentorship and networking skills. Our teams are structured with a Commercial Director, a Managing Quantity Surveyor, a Senior, Quantity Surveyors and Assistants. Main Responsibilities: As a member of the senior leadership team it is crucial, to take a 'whole company' perspective to the performance of Building Homes. Changing Lives, being a Gleeson Ambassador for our vision, mission, values and our approach to performance excellence, whilst positively influencing and enhancing the profitability and operational effectiveness of the business. A High level summary of key responsibilities: Manage the work of the commercial function ensuring the effective compliance, control, deployment and performance management of the quantity surveying, taking responsibility for achieving targets in relation to development budgets and commercial controls. To ensure the commercial team proactively support the attainment of key operational requirements, tar-gets and budgets in the areas of land acquisition and commencement budgets, subcontractor tendering and management, payments, CVRs and cost to complete reviews, controls and reporting, variations control and cost reporting, procurement and the use of Coins and other systems ensuring all activities meet the requirements and standards set out in the Commercial processes, procedures and Key Controls. Take responsibility for the Quantity Surveying function on at least one active key development, to the full extent of the duties set out in the Quantity Surveyor job role, these will include, but not limited to, sub-contract procurement, attending site meetings, the production the development CVRs. To provide input as directed into the Commercial Land Appraisal process and subsequent site commencement programmes to ensure all known site and development costs and revenues are captured at each key development phase. Liaise with build management and regional and central services buying and procurement teams in respect of the scheduling and delivery of material supplies and Sub Contract trades and services ensuring the commercial team work to and deliver agreed actions and activity plans. Ensure there is a system to monitor material quality and use and the performance of Suppliers and Sub Contractors in close collaboration with build management and site based colleagues providing feedback to the Commercial Director and direct to suppliers and sub-contractors, as appropriate outlining where an unacceptable standard of materials or performance has been identified. The Ideal Candidate: A relevant qualification or good experience in Commercial Management Highly proficient and led user on Coins and proficient in Microsoft Excel and word packages A strong and extensive understanding of the commercial implications of the methods and sequences of design and build Broad Finance/Commercial awareness & Technical knowledge Broad knowledge of the Construction Industry Broad awareness of codes of practice that impact on commercial matters e.g Building Regulations, NHBC requirements, HSE etc Knowledge of Construction Design Management Regulations Strong analytical ability, able to distil/mine data to identify key trends, issues and value add opportunities Ability to manage multiple tasks and assess priorities effectively. Ability to work closely with senior colleagues and all regional and Group functions. Has energy and drive - able to positively influence others. Exceptional stakeholder management, with resilience and maturity to balance multiple priorities within a fast-changing and demanding environment Excellent communication and engagement skills, able to influence operational practice to generate optimal commercial outcomes and results Good business management acumen and highly commercially astute. JBRP1_UKTJ
May 01, 2024
Full time
Summary Job Introduction: Gleeson Homes are recruiting for a Managing Quantity Surveyor to assist the Regional Commercial team, delivering the Group Business plan, Commercial objectives, budgets and future growth requirements by being involved in commercial activities; supporting the implementation, control and reporting of all development/build-related expenditure. We're looking for someone who is passionate about working with colleagues within the region and across different disciplines with a keen attention to detail and accuracy when conducting the valuation process. The suitable person will be someone who wants to proactively contribute to our mission of changing lives, by building affordable, quality homes, where they are needed, for the people who need them the most. In the manager position, you will be given ample opportunities to not only utilize your pre-existing skills but to develop a new people management, mentorship and networking skills. Our teams are structured with a Commercial Director, a Managing Quantity Surveyor, a Senior, Quantity Surveyors and Assistants. Main Responsibilities: As a member of the senior leadership team it is crucial, to take a 'whole company' perspective to the performance of Building Homes. Changing Lives, being a Gleeson Ambassador for our vision, mission, values and our approach to performance excellence, whilst positively influencing and enhancing the profitability and operational effectiveness of the business. A High level summary of key responsibilities: Manage the work of the commercial function ensuring the effective compliance, control, deployment and performance management of the quantity surveying, taking responsibility for achieving targets in relation to development budgets and commercial controls. To ensure the commercial team proactively support the attainment of key operational requirements, tar-gets and budgets in the areas of land acquisition and commencement budgets, subcontractor tendering and management, payments, CVRs and cost to complete reviews, controls and reporting, variations control and cost reporting, procurement and the use of Coins and other systems ensuring all activities meet the requirements and standards set out in the Commercial processes, procedures and Key Controls. Take responsibility for the Quantity Surveying function on at least one active key development, to the full extent of the duties set out in the Quantity Surveyor job role, these will include, but not limited to, sub-contract procurement, attending site meetings, the production the development CVRs. To provide input as directed into the Commercial Land Appraisal process and subsequent site commencement programmes to ensure all known site and development costs and revenues are captured at each key development phase. Liaise with build management and regional and central services buying and procurement teams in respect of the scheduling and delivery of material supplies and Sub Contract trades and services ensuring the commercial team work to and deliver agreed actions and activity plans. Ensure there is a system to monitor material quality and use and the performance of Suppliers and Sub Contractors in close collaboration with build management and site based colleagues providing feedback to the Commercial Director and direct to suppliers and sub-contractors, as appropriate outlining where an unacceptable standard of materials or performance has been identified. The Ideal Candidate: A relevant qualification or good experience in Commercial Management Highly proficient and led user on Coins and proficient in Microsoft Excel and word packages A strong and extensive understanding of the commercial implications of the methods and sequences of design and build Broad Finance/Commercial awareness & Technical knowledge Broad knowledge of the Construction Industry Broad awareness of codes of practice that impact on commercial matters e.g Building Regulations, NHBC requirements, HSE etc Knowledge of Construction Design Management Regulations Strong analytical ability, able to distil/mine data to identify key trends, issues and value add opportunities Ability to manage multiple tasks and assess priorities effectively. Ability to work closely with senior colleagues and all regional and Group functions. Has energy and drive - able to positively influence others. Exceptional stakeholder management, with resilience and maturity to balance multiple priorities within a fast-changing and demanding environment Excellent communication and engagement skills, able to influence operational practice to generate optimal commercial outcomes and results Good business management acumen and highly commercially astute. JBRP1_UKTJ
St Andrew's Healthcare
Northampton, Northamptonshire
Imagine being able to say your data helps transform people lives - that's what this role offers you Full Time 37.5 hours a week Flexible / hybrid working will be considered We are St Andrew's. We are a mental health Charity and our purpose is to inspire hope for those living with complex mental health needs. We are looking to a future with less stigma, more community support, more research and education, and we aim to be at the forefront of inspiring real change. We want to ensure we can all live in a society where everyone with complex mental health needs is heard, valued and has hope for their future. Come and join us and support us to help people transform their lives. The role The Head of Data & Performance will lead the Charity's Data Management, Data Quality, Data Governance, Data Warehouse, Analytics and Performance functions. This is a key senior leadership role which will take full responsibility in providing accurate data on the right infrastructure and architecture, with the necessary governance and quality, enabling performance management and improvement to support the Charity to achieve it's strategy. The Head of Data & Performance will implement necessary process changes within the team and broader business to ensure data end-users have access and an improved understanding of data to better guide strategic decisions regarding evidence-based healthcare and lead the innovation agenda for Data & Analytics. As a senior leader you will demonstrate strong, consistent and inspirational leadership consistent with the Charity's CARE values, and work closely and collaboratively with other Directors and the Executive team to support the Charity in reaching its strategic objectives. This role will be a key part of helping the Charity improve the lives of the people in our care. In this exciting role your key responsibilities will include: Ownership of Data Management, Data Warehouse, Data Analytics and Performance Developing and improving the Charity's information management capabilities Managing, leading and mentoring the Data Analytics & Performance department, inspiring talent and owning recruitment, retention and succession planning. Leading on the execution of the Charity's Data & AI strategy with regards to data management, agile data warehouse development, business intelligence, descriptive, diagnostic, prescriptive and predictive analytics, real time analytics and data science Responsible for the quality, standards, meaning, security, metrics, integration and coordination of data across the charity in line with contractual requirements Driving innovation for technical data solutions and lead the charity in the utilisation and application of big data, data mining, data science, predictive analytics and data visualisation Ensuring the organisation is provided with the information and insight to manage the performance of each function and the Charity as a whole. Facilitating the ward to Board performance framework alongside performance management for the wider functions Developing the capability for AI for enhanced clinical decision making, increased operational efficiency, and cost optimisation Monitoring and educating the charity on the latest industry developments and best practise approach for data and analytics Implementing and continuously improving the long term Data & AI strategy, and Data & Analytics pipeline Maintain an awareness of developments within NHS Health Informatics including the use of nationally defined coding structures, standards and definitions About you You will be an inspirational leader with a strong background in data management and analytics with a passion for using data to drive performance improvements. You must be able to demonstrate accountability and ownership and have outstanding relationship building and stakeholder management skills. You will have both the breadth and depth of skills to fulfil the role described above and high levels of resilience to lead and embed significant change. You will have a strong track record of innovation, and the communication and influencing skills to engage with internal and external stakeholders up to Board level. You will also to be a highly respected and consistent leader who fully embodies our Charity's CARE values. Interested? If this sounds like you then we'd love you to apply here.
May 01, 2024
Full time
Imagine being able to say your data helps transform people lives - that's what this role offers you Full Time 37.5 hours a week Flexible / hybrid working will be considered We are St Andrew's. We are a mental health Charity and our purpose is to inspire hope for those living with complex mental health needs. We are looking to a future with less stigma, more community support, more research and education, and we aim to be at the forefront of inspiring real change. We want to ensure we can all live in a society where everyone with complex mental health needs is heard, valued and has hope for their future. Come and join us and support us to help people transform their lives. The role The Head of Data & Performance will lead the Charity's Data Management, Data Quality, Data Governance, Data Warehouse, Analytics and Performance functions. This is a key senior leadership role which will take full responsibility in providing accurate data on the right infrastructure and architecture, with the necessary governance and quality, enabling performance management and improvement to support the Charity to achieve it's strategy. The Head of Data & Performance will implement necessary process changes within the team and broader business to ensure data end-users have access and an improved understanding of data to better guide strategic decisions regarding evidence-based healthcare and lead the innovation agenda for Data & Analytics. As a senior leader you will demonstrate strong, consistent and inspirational leadership consistent with the Charity's CARE values, and work closely and collaboratively with other Directors and the Executive team to support the Charity in reaching its strategic objectives. This role will be a key part of helping the Charity improve the lives of the people in our care. In this exciting role your key responsibilities will include: Ownership of Data Management, Data Warehouse, Data Analytics and Performance Developing and improving the Charity's information management capabilities Managing, leading and mentoring the Data Analytics & Performance department, inspiring talent and owning recruitment, retention and succession planning. Leading on the execution of the Charity's Data & AI strategy with regards to data management, agile data warehouse development, business intelligence, descriptive, diagnostic, prescriptive and predictive analytics, real time analytics and data science Responsible for the quality, standards, meaning, security, metrics, integration and coordination of data across the charity in line with contractual requirements Driving innovation for technical data solutions and lead the charity in the utilisation and application of big data, data mining, data science, predictive analytics and data visualisation Ensuring the organisation is provided with the information and insight to manage the performance of each function and the Charity as a whole. Facilitating the ward to Board performance framework alongside performance management for the wider functions Developing the capability for AI for enhanced clinical decision making, increased operational efficiency, and cost optimisation Monitoring and educating the charity on the latest industry developments and best practise approach for data and analytics Implementing and continuously improving the long term Data & AI strategy, and Data & Analytics pipeline Maintain an awareness of developments within NHS Health Informatics including the use of nationally defined coding structures, standards and definitions About you You will be an inspirational leader with a strong background in data management and analytics with a passion for using data to drive performance improvements. You must be able to demonstrate accountability and ownership and have outstanding relationship building and stakeholder management skills. You will have both the breadth and depth of skills to fulfil the role described above and high levels of resilience to lead and embed significant change. You will have a strong track record of innovation, and the communication and influencing skills to engage with internal and external stakeholders up to Board level. You will also to be a highly respected and consistent leader who fully embodies our Charity's CARE values. Interested? If this sounds like you then we'd love you to apply here.
Hybrid / Flexible base locations 36 hours per week - flexible working supported Permanent London - £97,414 to £121,767per annum plus £5,000 car allowance National - £86,016 to £107,519 per annum plus £5,000 car allowance This is a really exciting time for Clarion's Group Technology Team; we're recruiting for a variety of new Tech roles and we're looking to you to join our growing team. This is an amazing opportunity for you to join us, an organisation which has ambitious plans to deliver technology solutions which truly deliver customer-centred outcomes. Our vision is to harness technology to build a better future for Clarion, its people, and communities. At Clarion, we understand how important technology is for the success of our business and are proud of the progress we have made to date in building a modern technology platform. Join our team and you'll be part of a group of talented, enthusiastic and supportive people who have a passion for bringing technology to life for social good. We're looking for an experienced Head of Information Security to lead and manage the Clarion security function, managing, reviewing, and maturing the design, selection of and implementation of security controls to improve resilience and reduce security risk to Clarions information assets. You'll develop and foster security awareness throughout Clarion and provide governance and assurances on the effectiveness of the security program, influencing stakeholders across the organisation to win support for security and resilience initiatives. Highly experienced in the application of information security standards and frameworks, you'll have extensive hands-on technical experience in at least one IT or cyber security discipline and be skilled in determining, establishing, and maintaining appropriate security strategies, policies, standards, and procedures for protecting Clarion's information security assets. With extensive knowledge of security technologies, including network, application, identity and access management and encryption you'll develop and lead an effective, high-performance Information Security team and support your Director to establish clear and measurable strategic plans, budgets and targets with robust and fit-for-purpose operational procedures to deliver measurable service improvements and ensure that all elements of the service are the best value for money. Capable of influencing change in areas of business outside of direct authority and with experience of managing or investigating information security incidents and investigations at all levels, you'll advise Clarion senior leadership and other relevant stakeholders to enable effective decision making on information security matters. You'll develop and deliver the Clarion information security strategy and solutions, aligned with wider business goals and industry frameworks, mature and maintain organisational security policies, standards, and processes to protect information assets, enforce compliance, and lead incident response and disaster recovery efforts in the event of security compromise or incidents. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. To find out more please visit our website. Closing Date: Wednesday 8 th May 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role with base locations offered at our offices across England. Candidates will be expected to travel to our London offices as required, approximately twice per month. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
May 01, 2024
Full time
Hybrid / Flexible base locations 36 hours per week - flexible working supported Permanent London - £97,414 to £121,767per annum plus £5,000 car allowance National - £86,016 to £107,519 per annum plus £5,000 car allowance This is a really exciting time for Clarion's Group Technology Team; we're recruiting for a variety of new Tech roles and we're looking to you to join our growing team. This is an amazing opportunity for you to join us, an organisation which has ambitious plans to deliver technology solutions which truly deliver customer-centred outcomes. Our vision is to harness technology to build a better future for Clarion, its people, and communities. At Clarion, we understand how important technology is for the success of our business and are proud of the progress we have made to date in building a modern technology platform. Join our team and you'll be part of a group of talented, enthusiastic and supportive people who have a passion for bringing technology to life for social good. We're looking for an experienced Head of Information Security to lead and manage the Clarion security function, managing, reviewing, and maturing the design, selection of and implementation of security controls to improve resilience and reduce security risk to Clarions information assets. You'll develop and foster security awareness throughout Clarion and provide governance and assurances on the effectiveness of the security program, influencing stakeholders across the organisation to win support for security and resilience initiatives. Highly experienced in the application of information security standards and frameworks, you'll have extensive hands-on technical experience in at least one IT or cyber security discipline and be skilled in determining, establishing, and maintaining appropriate security strategies, policies, standards, and procedures for protecting Clarion's information security assets. With extensive knowledge of security technologies, including network, application, identity and access management and encryption you'll develop and lead an effective, high-performance Information Security team and support your Director to establish clear and measurable strategic plans, budgets and targets with robust and fit-for-purpose operational procedures to deliver measurable service improvements and ensure that all elements of the service are the best value for money. Capable of influencing change in areas of business outside of direct authority and with experience of managing or investigating information security incidents and investigations at all levels, you'll advise Clarion senior leadership and other relevant stakeholders to enable effective decision making on information security matters. You'll develop and deliver the Clarion information security strategy and solutions, aligned with wider business goals and industry frameworks, mature and maintain organisational security policies, standards, and processes to protect information assets, enforce compliance, and lead incident response and disaster recovery efforts in the event of security compromise or incidents. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. To find out more please visit our website. Closing Date: Wednesday 8 th May 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role with base locations offered at our offices across England. Candidates will be expected to travel to our London offices as required, approximately twice per month. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
With over 29,000 students and staff, the University offers courses from over 65 subject areas, which are informed by the latest research and taught by world-renowned academics. Coupled with the University's enterprise, large-scale facilities and comprehensive partnerships, this is creating solutions for some of the world's most pressing challenges. This role will focus on developing, implementing, and supporting continual improvement in risk management across the University. The Director of Organisational Risk Management will drive the implementation of the University's risk and resilience strategy, providing oversight of all related matters and influencing the direction and profile of risk management across the University, including: Developing and leading the team to influence and implement the University's adoption of a comprehensive, consistent, and collaborative approach to risk. Accountability for the University's management framework and effective governance of risks. Providing expert advice and a check and challenge function to senior colleagues across the University to ensure operational risks and the strategic risk register are relevant and robust and suitably aligned to strategic planning. Developing the Resilience Strategy (business continuity, crises management and incident response) to ensure the University can operate without disruption, minimising losses when risks are presented. Horizon scanning to keep abreast of national/sector developments to inform the University's risk strategy. The successful Director of Organisational Risk Management will have: Experience in a senior role, leading a risk function and team, ideally in the education or public sector. Skill level equivalent to the achievement of a professional qualification or postgraduate degree in Risk Management or an aligned discipline i.e. Technical Specialist Member (SIRM) or above of the Institute of Risk Management or equivalent. Advanced level of knowledge and application, including a thorough knowledge of ISO 31000 and other relevant standards, risk assessment, treatment and governance arrangements including risk appetite and implementing risk strategies in large, multi-faceted organisations. Excellent liaison and facilitation skills to bring together diversity of opinions and stakeholders to deliver effective solutions. This is a fantastic opportunity to be part of a journey with a Russell Group University in the UK. We believe equality, diversity and inclusion are fundamental to making the University of Southampton a welcoming, vibrant, and successful organisation. Having a diverse workforce, inclusive of people of all ages and beliefs, from different racial backgrounds, educational and social backgrounds open up a wealth of possibilities, makes us more creative and accelerates our impact on society. We welcome applicants that value diversity of our community and are willing to play their part in supporting the mission of inclusivity.
May 01, 2024
Full time
With over 29,000 students and staff, the University offers courses from over 65 subject areas, which are informed by the latest research and taught by world-renowned academics. Coupled with the University's enterprise, large-scale facilities and comprehensive partnerships, this is creating solutions for some of the world's most pressing challenges. This role will focus on developing, implementing, and supporting continual improvement in risk management across the University. The Director of Organisational Risk Management will drive the implementation of the University's risk and resilience strategy, providing oversight of all related matters and influencing the direction and profile of risk management across the University, including: Developing and leading the team to influence and implement the University's adoption of a comprehensive, consistent, and collaborative approach to risk. Accountability for the University's management framework and effective governance of risks. Providing expert advice and a check and challenge function to senior colleagues across the University to ensure operational risks and the strategic risk register are relevant and robust and suitably aligned to strategic planning. Developing the Resilience Strategy (business continuity, crises management and incident response) to ensure the University can operate without disruption, minimising losses when risks are presented. Horizon scanning to keep abreast of national/sector developments to inform the University's risk strategy. The successful Director of Organisational Risk Management will have: Experience in a senior role, leading a risk function and team, ideally in the education or public sector. Skill level equivalent to the achievement of a professional qualification or postgraduate degree in Risk Management or an aligned discipline i.e. Technical Specialist Member (SIRM) or above of the Institute of Risk Management or equivalent. Advanced level of knowledge and application, including a thorough knowledge of ISO 31000 and other relevant standards, risk assessment, treatment and governance arrangements including risk appetite and implementing risk strategies in large, multi-faceted organisations. Excellent liaison and facilitation skills to bring together diversity of opinions and stakeholders to deliver effective solutions. This is a fantastic opportunity to be part of a journey with a Russell Group University in the UK. We believe equality, diversity and inclusion are fundamental to making the University of Southampton a welcoming, vibrant, and successful organisation. Having a diverse workforce, inclusive of people of all ages and beliefs, from different racial backgrounds, educational and social backgrounds open up a wealth of possibilities, makes us more creative and accelerates our impact on society. We welcome applicants that value diversity of our community and are willing to play their part in supporting the mission of inclusivity.
Internews seeks an experienced Project Director for a four-year European Commission (EC)-funded project to advance the global response to increasing the resilience of at-risk independent media. The Project Director will lead and manage a consortium of four international NGO and academic implementing partners, overseeing and coordinating the design and implementation of a diverse portfolio of activities in multiple countries worldwide, as well as project monitoring and evaluation and a robust learning agenda. Strong skills in project financial management and communications are required. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Lead the Inception Phase of the project, working closely with consortium members, the EC, and other awardees to finalize target country selection, select research initiatives, draft the project workplan and monitoring and evaluation plan, and determine country-based activities. Serve as Internews' primary point of contact with the European Commission, establishing and managing strong partnerships and dialogue with EC representatives in Brussels as well as country-level delegations. Effectively manage the project consortium, ensuring transparent communication processes and protocols. Pro-actively coordinate activity design and management with Internews Regional and Thematic Directors who manage Internews programming in key geographic regions and technical areas. Provide strategic, operational and representational assistance to ensure that activities are meeting their goals and targets, recommending program adjustments when necessary to keep the project on track; Regularly travel to London and Brussels, as well as target countries, for project and donor management purposes; Cultivate and strengthen relationships with local partner organizations and ensure that implementation is responsive to the needs of partners and beneficiaries; Track and report project progress and activities monthly against work plans; Oversee program monitoring and evaluation to ensure effective implementation and to measure activity impact; Working with the Monitoring and Evaluations specialist and team, ensure a robust learning agenda and deliver a learning symposium at project's end with the consortium and EC. Maintain a thorough knowledge of key issues affecting independent media (print, broadcast, digital), and a general understanding of the challenges and opportunities facing independent media globally; Ensure the project is in compliance with all grant and cooperative agreement rules, requirements and regulations as well as with Internews internal policies and procedures; Serve as the primary budget authority over the project, responsible for ensuring all costs charged to the project are allowable, reasonable and correctly allocated; Accept fiduciary responsibility for all funds advanced for the purpose of the project; Understanding of and demonstrated commitment to upholding Internews' Core Values. SUPERVISORY RESPONSIBILITIES Manage and oversee all project staff. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. QUALIFICATIONS At least 10 years of experience in media and program development, including senior-level management of personnel and financial administration; Donor grant management experience with EU funding and wider donor experience is essential; Professional experience in the media sector is an asset; experience managing assistance programs supporting media and/or civil society required. Experience as a manager or trainer with professional capacity-building programs for journalists and media outlets an asset. Demonstrated knowledge and experience in some or all of the following areas: traditional, digital, and social media; media and internet law and policy; information disorders/ disinformation; and/or sustainability models for media; Excellent soft skills, including diplomacy, interpersonal and communication skills, with a problem-solving attitude and as a self-starter who works both independently and as a collaborative team player; Willingness to travel regularly to London and Brussels, as well as target country visits; Additional language skills are a plus; University degree or equivalent experience. Vacancy Timeframe: Deadline for applications: 09 May 2024 Candidates must submit a succinct cover letter of no more than 2 pages explaining how they satisfy the requirements of the role, and a CV highlighting relevant experience. Successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer. The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position. This position will be located in the United Kingdom and therefore a successful applicant must both be present in the UK for the duration of the assignment and be able to demonstrate their Right to Work in the UK in order to commence employment.
May 01, 2024
Full time
Internews seeks an experienced Project Director for a four-year European Commission (EC)-funded project to advance the global response to increasing the resilience of at-risk independent media. The Project Director will lead and manage a consortium of four international NGO and academic implementing partners, overseeing and coordinating the design and implementation of a diverse portfolio of activities in multiple countries worldwide, as well as project monitoring and evaluation and a robust learning agenda. Strong skills in project financial management and communications are required. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Lead the Inception Phase of the project, working closely with consortium members, the EC, and other awardees to finalize target country selection, select research initiatives, draft the project workplan and monitoring and evaluation plan, and determine country-based activities. Serve as Internews' primary point of contact with the European Commission, establishing and managing strong partnerships and dialogue with EC representatives in Brussels as well as country-level delegations. Effectively manage the project consortium, ensuring transparent communication processes and protocols. Pro-actively coordinate activity design and management with Internews Regional and Thematic Directors who manage Internews programming in key geographic regions and technical areas. Provide strategic, operational and representational assistance to ensure that activities are meeting their goals and targets, recommending program adjustments when necessary to keep the project on track; Regularly travel to London and Brussels, as well as target countries, for project and donor management purposes; Cultivate and strengthen relationships with local partner organizations and ensure that implementation is responsive to the needs of partners and beneficiaries; Track and report project progress and activities monthly against work plans; Oversee program monitoring and evaluation to ensure effective implementation and to measure activity impact; Working with the Monitoring and Evaluations specialist and team, ensure a robust learning agenda and deliver a learning symposium at project's end with the consortium and EC. Maintain a thorough knowledge of key issues affecting independent media (print, broadcast, digital), and a general understanding of the challenges and opportunities facing independent media globally; Ensure the project is in compliance with all grant and cooperative agreement rules, requirements and regulations as well as with Internews internal policies and procedures; Serve as the primary budget authority over the project, responsible for ensuring all costs charged to the project are allowable, reasonable and correctly allocated; Accept fiduciary responsibility for all funds advanced for the purpose of the project; Understanding of and demonstrated commitment to upholding Internews' Core Values. SUPERVISORY RESPONSIBILITIES Manage and oversee all project staff. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. QUALIFICATIONS At least 10 years of experience in media and program development, including senior-level management of personnel and financial administration; Donor grant management experience with EU funding and wider donor experience is essential; Professional experience in the media sector is an asset; experience managing assistance programs supporting media and/or civil society required. Experience as a manager or trainer with professional capacity-building programs for journalists and media outlets an asset. Demonstrated knowledge and experience in some or all of the following areas: traditional, digital, and social media; media and internet law and policy; information disorders/ disinformation; and/or sustainability models for media; Excellent soft skills, including diplomacy, interpersonal and communication skills, with a problem-solving attitude and as a self-starter who works both independently and as a collaborative team player; Willingness to travel regularly to London and Brussels, as well as target country visits; Additional language skills are a plus; University degree or equivalent experience. Vacancy Timeframe: Deadline for applications: 09 May 2024 Candidates must submit a succinct cover letter of no more than 2 pages explaining how they satisfy the requirements of the role, and a CV highlighting relevant experience. Successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer. The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position. This position will be located in the United Kingdom and therefore a successful applicant must both be present in the UK for the duration of the assignment and be able to demonstrate their Right to Work in the UK in order to commence employment.
Career Stream: Manager Career Level: Manager Level 4 Department: Global Democracy Programs Location: London, United Kingdom Workspace Designation: Remote Hours: Full-Time Term: Fixed-Term (48 Months) Line Manager: Director, GD Programs Direct reports: Program Team (TBD) Salary: £65,200 - £84,800 GENERAL FUNCTION Internews seeks an experienced Project Director for a four-year European Commission (EC)-funded project to advance the global response to increasing the resilience of at-risk independent media. The Project Director will lead and manage a consortium of four international NGO and academic implementing partners, overseeing and coordinating the design and implementation of a diverse portfolio of activities in multiple countries worldwide, as well as project monitoring and evaluation and a robust learning agenda. Strong skills in project financial management and communications are required. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Lead the Inception Phase of the project, working closely with consortium members, the EC, and other awardees to finalize target country selection, select research initiatives, draft the project workplan and monitoring and evaluation plan, and determine country-based activities. Serve as Internews' primary point of contact with the European Commission, establishing and managing strong partnerships and dialogue with EC representatives in Brussels as well as country-level delegations. Effectively manage the project consortium, ensuring transparent communication processes and protocols. Pro-actively coordinate activity design and management with Internews Regional and Thematic Directors who manage Internews programming in key geographic regions and technical areas. Provide strategic, operational and representational assistance to ensure that activities are meeting their goals and targets, recommending program adjustments when necessary to keep the project on track; Regularly travel to London and Brussels, as well as target countries, for project and donor management purposes; Cultivate and strengthen relationships with local partner organizations and ensure that implementation is responsive to the needs of partners and beneficiaries; Track and report project progress and activities monthly against work plans; Oversee program monitoring and evaluation to ensure effective implementation and to measure activity impact; Working with the Monitoring and Evaluations specialist and team, ensure a robust learning agenda and deliver a learning symposium at project's end with the consortium and EC. Maintain a thorough knowledge of key issues affecting independent media (print, broadcast, digital), and a general understanding of the challenges and opportunities facing independent media globally; Ensure the project is in compliance with all grant and cooperative agreement rules, requirements and regulations as well as with Internews internal policies and procedures; Serve as the primary budget authority over the project, responsible for ensuring all costs charged to the project are allowable, reasonable and correctly allocated; Accept fiduciary responsibility for all funds advanced for the purpose of the project; Understanding of and demonstrated commitment to upholding Internews' Core Values. SUPERVISORY RESPONSIBILITIES Manage and oversee all project staff.Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. QUALIFICATIONS At least 10 years of experience in media and program development, including senior-level management of personnel and financial administration; Donor grant management experience with EU funding and wider donor experience is essential; Professional experience in the media sector is an asset; experience managing assistance programs supporting media and/or civil society required. Experience as a manager or trainer with professional capacity-building programs for journalists and media outlets an asset. Demonstrated knowledge and experience in some or all of the following areas:traditional, digital, and social media; media and internet law and policy; information disorders/ disinformation; and/or sustainability models for media ; Excellent soft skills, including diplomacy, interpersonal and communication skills, with a problem-solving attitude and as a self-starter who works both independently and as a collaborative team player; Willingness to travel regularly to London and Brussels, as well as target country visits; Additional language skills are a plus; University degree or equivalent experience. Vacancy Timeframe: Deadline for applications: 09 May 2024 - MISCELLANEOUS: Candidates must submit a succinct cover letter of no more than 2 pages explaining how they satisfy the requirements of the role, and a CV highlighting relevant experience. Successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer. The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position. This position will be located in the United Kingdom and therefore a successful applicant must both be present in the UK for the duration of the assignment and be able to demonstrate their Right to Work in the UK in order to commence employment.
Apr 30, 2024
Full time
Career Stream: Manager Career Level: Manager Level 4 Department: Global Democracy Programs Location: London, United Kingdom Workspace Designation: Remote Hours: Full-Time Term: Fixed-Term (48 Months) Line Manager: Director, GD Programs Direct reports: Program Team (TBD) Salary: £65,200 - £84,800 GENERAL FUNCTION Internews seeks an experienced Project Director for a four-year European Commission (EC)-funded project to advance the global response to increasing the resilience of at-risk independent media. The Project Director will lead and manage a consortium of four international NGO and academic implementing partners, overseeing and coordinating the design and implementation of a diverse portfolio of activities in multiple countries worldwide, as well as project monitoring and evaluation and a robust learning agenda. Strong skills in project financial management and communications are required. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Lead the Inception Phase of the project, working closely with consortium members, the EC, and other awardees to finalize target country selection, select research initiatives, draft the project workplan and monitoring and evaluation plan, and determine country-based activities. Serve as Internews' primary point of contact with the European Commission, establishing and managing strong partnerships and dialogue with EC representatives in Brussels as well as country-level delegations. Effectively manage the project consortium, ensuring transparent communication processes and protocols. Pro-actively coordinate activity design and management with Internews Regional and Thematic Directors who manage Internews programming in key geographic regions and technical areas. Provide strategic, operational and representational assistance to ensure that activities are meeting their goals and targets, recommending program adjustments when necessary to keep the project on track; Regularly travel to London and Brussels, as well as target countries, for project and donor management purposes; Cultivate and strengthen relationships with local partner organizations and ensure that implementation is responsive to the needs of partners and beneficiaries; Track and report project progress and activities monthly against work plans; Oversee program monitoring and evaluation to ensure effective implementation and to measure activity impact; Working with the Monitoring and Evaluations specialist and team, ensure a robust learning agenda and deliver a learning symposium at project's end with the consortium and EC. Maintain a thorough knowledge of key issues affecting independent media (print, broadcast, digital), and a general understanding of the challenges and opportunities facing independent media globally; Ensure the project is in compliance with all grant and cooperative agreement rules, requirements and regulations as well as with Internews internal policies and procedures; Serve as the primary budget authority over the project, responsible for ensuring all costs charged to the project are allowable, reasonable and correctly allocated; Accept fiduciary responsibility for all funds advanced for the purpose of the project; Understanding of and demonstrated commitment to upholding Internews' Core Values. SUPERVISORY RESPONSIBILITIES Manage and oversee all project staff.Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. QUALIFICATIONS At least 10 years of experience in media and program development, including senior-level management of personnel and financial administration; Donor grant management experience with EU funding and wider donor experience is essential; Professional experience in the media sector is an asset; experience managing assistance programs supporting media and/or civil society required. Experience as a manager or trainer with professional capacity-building programs for journalists and media outlets an asset. Demonstrated knowledge and experience in some or all of the following areas:traditional, digital, and social media; media and internet law and policy; information disorders/ disinformation; and/or sustainability models for media ; Excellent soft skills, including diplomacy, interpersonal and communication skills, with a problem-solving attitude and as a self-starter who works both independently and as a collaborative team player; Willingness to travel regularly to London and Brussels, as well as target country visits; Additional language skills are a plus; University degree or equivalent experience. Vacancy Timeframe: Deadline for applications: 09 May 2024 - MISCELLANEOUS: Candidates must submit a succinct cover letter of no more than 2 pages explaining how they satisfy the requirements of the role, and a CV highlighting relevant experience. Successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer. The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position. This position will be located in the United Kingdom and therefore a successful applicant must both be present in the UK for the duration of the assignment and be able to demonstrate their Right to Work in the UK in order to commence employment.
Hybrid / Flexible base locations 36 hours per week - flexible working supported Permanent London - £97,414 to £121,767per annum plus £5,000 car allowance National - £86,016 to £107,519 per annum plus £5,000 car allowance This is a really exciting time for Clarion's Group Technology Team; we're recruiting for a variety of new Tech roles and we're looking to you to join our growing team. This is an amazing opportunity for you to join us, an organisation which has ambitious plans to deliver technology solutions which truly deliver customer-centred outcomes. Our vision is to harness technology to build a better future for Clarion, its people, and communities. At Clarion, we understand how important technology is for the success of our business and are proud of the progress we have made to date in building a modern technology platform. Join our team and you'll be part of a group of talented, enthusiastic and supportive people who have a passion for bringing technology to life for social good. We're looking for an experienced Head of Information Security to lead and manage the Clarion security function, managing, reviewing, and maturing the design, selection of and implementation of security controls to improve resilience and reduce security risk to Clarions information assets. You'll develop and foster security awareness throughout Clarion and provide governance and assurances on the effectiveness of the security program, influencing stakeholders across the organisation to win support for security and resilience initiatives. Highly experienced in the application of information security standards and frameworks, you'll have extensive hands-on technical experience in at least one IT or cyber security discipline and be skilled in determining, establishing, and maintaining appropriate security strategies, policies, standards, and procedures for protecting Clarion's information security assets. With extensive knowledge of security technologies, including network, application, identity and access management and encryption you'll develop and lead an effective, high-performance Information Security team and support your Director to establish clear and measurable strategic plans, budgets and targets with robust and fit-for-purpose operational procedures to deliver measurable service improvements and ensure that all elements of the service are the best value for money. Capable of influencing change in areas of business outside of direct authority and with experience of managing or investigating information security incidents and investigations at all levels, you'll advise Clarion senior leadership and other relevant stakeholders to enable effective decision making on information security matters. You'll develop and deliver the Clarion information security strategy and solutions, aligned with wider business goals and industry frameworks, mature and maintain organisational security policies, standards, and processes to protect information assets, enforce compliance, and lead incident response and disaster recovery efforts in the event of security compromise or incidents. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates? Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working?for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. To find out more please visit our website. Closing Date: Wednesday 8 th May 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role with base locations offered at our offices across England. Candidates will be expected to travel to our London offices as required, approximately twice per month. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Apr 28, 2024
Full time
Hybrid / Flexible base locations 36 hours per week - flexible working supported Permanent London - £97,414 to £121,767per annum plus £5,000 car allowance National - £86,016 to £107,519 per annum plus £5,000 car allowance This is a really exciting time for Clarion's Group Technology Team; we're recruiting for a variety of new Tech roles and we're looking to you to join our growing team. This is an amazing opportunity for you to join us, an organisation which has ambitious plans to deliver technology solutions which truly deliver customer-centred outcomes. Our vision is to harness technology to build a better future for Clarion, its people, and communities. At Clarion, we understand how important technology is for the success of our business and are proud of the progress we have made to date in building a modern technology platform. Join our team and you'll be part of a group of talented, enthusiastic and supportive people who have a passion for bringing technology to life for social good. We're looking for an experienced Head of Information Security to lead and manage the Clarion security function, managing, reviewing, and maturing the design, selection of and implementation of security controls to improve resilience and reduce security risk to Clarions information assets. You'll develop and foster security awareness throughout Clarion and provide governance and assurances on the effectiveness of the security program, influencing stakeholders across the organisation to win support for security and resilience initiatives. Highly experienced in the application of information security standards and frameworks, you'll have extensive hands-on technical experience in at least one IT or cyber security discipline and be skilled in determining, establishing, and maintaining appropriate security strategies, policies, standards, and procedures for protecting Clarion's information security assets. With extensive knowledge of security technologies, including network, application, identity and access management and encryption you'll develop and lead an effective, high-performance Information Security team and support your Director to establish clear and measurable strategic plans, budgets and targets with robust and fit-for-purpose operational procedures to deliver measurable service improvements and ensure that all elements of the service are the best value for money. Capable of influencing change in areas of business outside of direct authority and with experience of managing or investigating information security incidents and investigations at all levels, you'll advise Clarion senior leadership and other relevant stakeholders to enable effective decision making on information security matters. You'll develop and deliver the Clarion information security strategy and solutions, aligned with wider business goals and industry frameworks, mature and maintain organisational security policies, standards, and processes to protect information assets, enforce compliance, and lead incident response and disaster recovery efforts in the event of security compromise or incidents. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates? Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working?for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. To find out more please visit our website. Closing Date: Wednesday 8 th May 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role with base locations offered at our offices across England. Candidates will be expected to travel to our London offices as required, approximately twice per month. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Location: Croydon, Guildford or London (hybrid working) About Us At Allianz we want everyone to bring their full self to work, so we invest in our people's personal and professional development. This helps us build the high performing workforce of tomorrow. We're at a pivotal moment in our history following the purchases of the LV= General Insurance Group and the General Insurance division of Legal & General, making us the second biggest general insurer in the UK and one of the largest financial groups in the world. As an organization who can offer global career opportunities, this is a great time to join us and contribute to our future and be excited about the possibilities ahead! We are currently looking to recruit a dynamic leader with a strong background in operational risk and frameworks to fulfil our Head of Operational Risk Management position. A high profile and senior role in the business, t his is an exciting opportunity for someone who is passionate about risk management, who has strategic vision and can lead in ensuring the risk management framework is fully integrated within our business. The main purpose of this role is to support the Risk function with overseeing the effective identification, assessment, monitoring and reporting of operational risks across the business areas, with a key focus on the Allianz Personal business. With around 5000 employees and 8 million customers within this part of the business, this would be a leading role in setting the framework to manage and monitor operational risks and controls in the UK business areas. You will have the opportunity to operate collaboratively both on a UK and AZ Personal level. Key Responsibilities Ensure operational risks and controls faced by Allianz Personal are effectively managed to include overseeing the reporting of operational risks & controls as well as supporting the First Line in conducting detailed risk & control assessments as required Provide advice and challenge to the business areas in their approach to managing operational risks and driving operational resilience, acting as an SME and coordinate with the relevant risk partners the engagement with the business areas to ensure adherence to Group risk policies as well as the adequate and effective implementation and testing of controls by the business Play a leading role in setting the framework to manage and monitor operational risks and controls in the business across the UK and implementing any framework changes driven by local or Group requirements Lead in co-ordinating the key operational risk and controls processes, such as the risk & controls assessments (i.e. RCSAs, IRCS), risk incidents reporting/assessment and the control testing plans Ensure the appropriate escalation of material operational risks through the governance structure where necessary Lead and coordinate the reporting of operational risks and controls (e.g. RCSA, IRCS, Audit Committee reports) based on the internal policies and framework requirements Supporting the Chief Risk Officer and the AZP Risk Director you will assess key transformation activities and strategic decisions from an operational risk perspective Support the ongoing identification of emerging risks and trends relevant to the UK business Promote an appropriate risk culture across the business through clear strategy, training and engagement, which supports the Group's risk framework and principles Skills & Experience Significant experience in operational risk and control practices and frameworks within a regulated environment Background in Financial Services, preferably within Insurance In-depth experience with key operational risk domains such as IT, project risks or conduct risks Solid understanding of risk management framework and governance requirements Significant experience with risk reporting and analysis as well as the implementation of risk practices Strong stakeholder management and leadership experience Strong negotiation and influencing skills Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from - including: retail discounts and insurance cover - so you can pick a package that's perfect for you. That's on top of enjoying all the benefits you'd expect from the world's number one insurance brand, including: Private medical insurance Contributory pension scheme Life cover 30 days holiday + bank holidays Flexible buy/sell holiday options Health and Wellbeing Flexible working arrangements Full time and part time policies Employee parental support Maternity & paternity leave A discount up to 50% on a range of insurance products including car, home and pet Allianz is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Additional Requirements At Allianz we believe that the difference in our people makes the difference to our business. We're committed to removing any barriers in our recruitment process so if you're having difficulties with your online application or any other stage, please email us at Please be aware that we will require satisfactory pre-employment evidence to include DBS, Financial Probity and Fraud checks, before you can commence employment with us.
Sep 22, 2022
Full time
Location: Croydon, Guildford or London (hybrid working) About Us At Allianz we want everyone to bring their full self to work, so we invest in our people's personal and professional development. This helps us build the high performing workforce of tomorrow. We're at a pivotal moment in our history following the purchases of the LV= General Insurance Group and the General Insurance division of Legal & General, making us the second biggest general insurer in the UK and one of the largest financial groups in the world. As an organization who can offer global career opportunities, this is a great time to join us and contribute to our future and be excited about the possibilities ahead! We are currently looking to recruit a dynamic leader with a strong background in operational risk and frameworks to fulfil our Head of Operational Risk Management position. A high profile and senior role in the business, t his is an exciting opportunity for someone who is passionate about risk management, who has strategic vision and can lead in ensuring the risk management framework is fully integrated within our business. The main purpose of this role is to support the Risk function with overseeing the effective identification, assessment, monitoring and reporting of operational risks across the business areas, with a key focus on the Allianz Personal business. With around 5000 employees and 8 million customers within this part of the business, this would be a leading role in setting the framework to manage and monitor operational risks and controls in the UK business areas. You will have the opportunity to operate collaboratively both on a UK and AZ Personal level. Key Responsibilities Ensure operational risks and controls faced by Allianz Personal are effectively managed to include overseeing the reporting of operational risks & controls as well as supporting the First Line in conducting detailed risk & control assessments as required Provide advice and challenge to the business areas in their approach to managing operational risks and driving operational resilience, acting as an SME and coordinate with the relevant risk partners the engagement with the business areas to ensure adherence to Group risk policies as well as the adequate and effective implementation and testing of controls by the business Play a leading role in setting the framework to manage and monitor operational risks and controls in the business across the UK and implementing any framework changes driven by local or Group requirements Lead in co-ordinating the key operational risk and controls processes, such as the risk & controls assessments (i.e. RCSAs, IRCS), risk incidents reporting/assessment and the control testing plans Ensure the appropriate escalation of material operational risks through the governance structure where necessary Lead and coordinate the reporting of operational risks and controls (e.g. RCSA, IRCS, Audit Committee reports) based on the internal policies and framework requirements Supporting the Chief Risk Officer and the AZP Risk Director you will assess key transformation activities and strategic decisions from an operational risk perspective Support the ongoing identification of emerging risks and trends relevant to the UK business Promote an appropriate risk culture across the business through clear strategy, training and engagement, which supports the Group's risk framework and principles Skills & Experience Significant experience in operational risk and control practices and frameworks within a regulated environment Background in Financial Services, preferably within Insurance In-depth experience with key operational risk domains such as IT, project risks or conduct risks Solid understanding of risk management framework and governance requirements Significant experience with risk reporting and analysis as well as the implementation of risk practices Strong stakeholder management and leadership experience Strong negotiation and influencing skills Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from - including: retail discounts and insurance cover - so you can pick a package that's perfect for you. That's on top of enjoying all the benefits you'd expect from the world's number one insurance brand, including: Private medical insurance Contributory pension scheme Life cover 30 days holiday + bank holidays Flexible buy/sell holiday options Health and Wellbeing Flexible working arrangements Full time and part time policies Employee parental support Maternity & paternity leave A discount up to 50% on a range of insurance products including car, home and pet Allianz is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Additional Requirements At Allianz we believe that the difference in our people makes the difference to our business. We're committed to removing any barriers in our recruitment process so if you're having difficulties with your online application or any other stage, please email us at Please be aware that we will require satisfactory pre-employment evidence to include DBS, Financial Probity and Fraud checks, before you can commence employment with us.
Anglian Water Services Ltd
Huntingdon, Cambridgeshire
£51k - £55k, salary dependant on skills and experience Permanent 37 hours a week / Full time Huntingdon and home working Anglian Water offers a flexible approach, this role provides you the flexibility to work from home and from an Anglian Water office. Your base location will be Henderson House an Anglian Water site. Do you have excellent Service Delivery and Customer Service experience? If so, we have an amazing opportunity for you! Our Information Services team has been undergoing an exciting transformation to modernise our practices, tools and platforms to enhance our services and ensure they are best positioned to play a proactive and value-orientated role across our business. What will you be doing? To help us deliver exceptional technology services to our business, we are looking for an Operational Technology (OT) Service Delivery Manager to own and manage the end to end process for OT calls from our internal customers to the OT Service Desk and then out to our OT support teams. OT plays a vital role in Anglian Water ensuring that we can remotely monitor and operate our operational assets. Working with the wider OT support and operational team you'll be accountable for ensuring a focus and continued drive for service excellence and customer centricity. As well as this, you'll also provide overall assurance that the OT Service & Support processes are fit for purpose, meeting customer needs and are being effectively operated. You will play a key role in OT change, providing input on projects and solution delivery activities as well as supporting the Strategy teams to define roadmaps, investment proposals and strategies for OT services and support. You'll own and have overall accountability for the OT Asset Introduction process, building relationships & regularly chairing reviews with Senior Leadership Teams from within our capital delivery teams & IOS) to ensure new services comply with OT Asset Standards. You will then work with the wider OT teams to ensure we effectively handover the new service into the existing OT 'Business as Usual' Service. Key responsibilities include: Measuring and reviewing the Service Level Agreements between the IS OT teams and Anglian Water Services (AWS) Senior Leadership Teams (SLT) for the provision of OT Services. Aligning the OT service processes with the existing Service Integration and Management (SIAM) governance and process framework which is based on ITIL standards. Ensuring all ITIL processes in place across the OT service are effectively operating and address any gaps or deficiencies that are identified Managing the internal OT Service Desk, ensuring tickets are managed through to resolution effectively, providing a robust and effective resource planning and management to ensure all support obligations and support hours are being managed. Ensuring that customer-focus is promoted as a core value across the service. Regularly engaging with stakeholders across AWS to measure the effectiveness of support processes managed and ensure these are aligned to the business outcomes. Working with the Senior OT Management Team and Strategy Team to support the development of the OT strategy and ensure it fits with the Anglian Water direction strategy. Developing and maintaining succession plans to ensure strength in depth for the OT Service Delivery Team As a valued employee, you'll be entitled to: Full private healthcare with no excess 26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion A flexible working culture Competitive pension scheme - we double-match your contributions up to 6% Life Assurance at eight times your salary Personal Accident cover - up to 5x your salary Bonus Scheme Lots of great discounts Flexible benefits to support your wellbeing and lifestyle Paid time off when you're physically and mentally unwell An excellent Family Leave package - to help you support your family What does it take to be an OT Service Delivery Manager? As our next OT Service Delivery Manager we are looking for you to have experience of working in a customer environment as well as managing staff including developing and coaching them. Ideally, you'll have experience in OT Service & Support and also IT Service Management and support. You'll have a demonstrable track record of working comfortably with projects and programmes at a management level and advising senior managers and directors. Opportunities are open to all suitably qualified candidates. Why Anglian Water? As our region flourishes it is our priority to support our economy, customers and communities; driving sustainable growth and building resilience across our services. We recently announced plans to invest £6.5 billion to protect our regions water supplies over the coming years. If you want to help us embrace new technology and the power of people to keep us at the forefront of our industry, please apply today! Closing date: 27th February 2022 Interview dates: Week commencing 7th March 2022 #loveeverydrop
Feb 20, 2022
Full time
£51k - £55k, salary dependant on skills and experience Permanent 37 hours a week / Full time Huntingdon and home working Anglian Water offers a flexible approach, this role provides you the flexibility to work from home and from an Anglian Water office. Your base location will be Henderson House an Anglian Water site. Do you have excellent Service Delivery and Customer Service experience? If so, we have an amazing opportunity for you! Our Information Services team has been undergoing an exciting transformation to modernise our practices, tools and platforms to enhance our services and ensure they are best positioned to play a proactive and value-orientated role across our business. What will you be doing? To help us deliver exceptional technology services to our business, we are looking for an Operational Technology (OT) Service Delivery Manager to own and manage the end to end process for OT calls from our internal customers to the OT Service Desk and then out to our OT support teams. OT plays a vital role in Anglian Water ensuring that we can remotely monitor and operate our operational assets. Working with the wider OT support and operational team you'll be accountable for ensuring a focus and continued drive for service excellence and customer centricity. As well as this, you'll also provide overall assurance that the OT Service & Support processes are fit for purpose, meeting customer needs and are being effectively operated. You will play a key role in OT change, providing input on projects and solution delivery activities as well as supporting the Strategy teams to define roadmaps, investment proposals and strategies for OT services and support. You'll own and have overall accountability for the OT Asset Introduction process, building relationships & regularly chairing reviews with Senior Leadership Teams from within our capital delivery teams & IOS) to ensure new services comply with OT Asset Standards. You will then work with the wider OT teams to ensure we effectively handover the new service into the existing OT 'Business as Usual' Service. Key responsibilities include: Measuring and reviewing the Service Level Agreements between the IS OT teams and Anglian Water Services (AWS) Senior Leadership Teams (SLT) for the provision of OT Services. Aligning the OT service processes with the existing Service Integration and Management (SIAM) governance and process framework which is based on ITIL standards. Ensuring all ITIL processes in place across the OT service are effectively operating and address any gaps or deficiencies that are identified Managing the internal OT Service Desk, ensuring tickets are managed through to resolution effectively, providing a robust and effective resource planning and management to ensure all support obligations and support hours are being managed. Ensuring that customer-focus is promoted as a core value across the service. Regularly engaging with stakeholders across AWS to measure the effectiveness of support processes managed and ensure these are aligned to the business outcomes. Working with the Senior OT Management Team and Strategy Team to support the development of the OT strategy and ensure it fits with the Anglian Water direction strategy. Developing and maintaining succession plans to ensure strength in depth for the OT Service Delivery Team As a valued employee, you'll be entitled to: Full private healthcare with no excess 26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion A flexible working culture Competitive pension scheme - we double-match your contributions up to 6% Life Assurance at eight times your salary Personal Accident cover - up to 5x your salary Bonus Scheme Lots of great discounts Flexible benefits to support your wellbeing and lifestyle Paid time off when you're physically and mentally unwell An excellent Family Leave package - to help you support your family What does it take to be an OT Service Delivery Manager? As our next OT Service Delivery Manager we are looking for you to have experience of working in a customer environment as well as managing staff including developing and coaching them. Ideally, you'll have experience in OT Service & Support and also IT Service Management and support. You'll have a demonstrable track record of working comfortably with projects and programmes at a management level and advising senior managers and directors. Opportunities are open to all suitably qualified candidates. Why Anglian Water? As our region flourishes it is our priority to support our economy, customers and communities; driving sustainable growth and building resilience across our services. We recently announced plans to invest £6.5 billion to protect our regions water supplies over the coming years. If you want to help us embrace new technology and the power of people to keep us at the forefront of our industry, please apply today! Closing date: 27th February 2022 Interview dates: Week commencing 7th March 2022 #loveeverydrop