Overview Are you passionate about customer service? Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can. Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers. We are passionate about what we do and therefore looking for people who can provide excellent customer service, have a high level of attention to detail; but most of all, a passion for our business and provide the best customer experience possible. About the role Our call handlers are responsible for answering incoming telephone queries form a wide variety of callers such as clients, IFAs (Independent Financial Advisors), investors and other financial institutions. You will accept account servicing questions on the phone and action the appropriate response, whether to request investigations, give portfolio valuations or update customer account details. Within this role you will gain understanding of the processes and procedures across many different areas of the business and be able to exhibit understanding of the different investment products we work with, such as ISAs, Unit Trusts, Investment Trusts and OEICs. We provide a comprehensive training course, which can last up to 12 weeks, and is a mix of classroom-based and on the phone training. This will provide you with all the support & learning you need to be able to excel in this role. The Ideal Candidate Whether you have experience working in bars & restaurants, hotels, clubs or cinemas, we value above all else the level of customer service you're able to afford our customers, be that experience face to face, or over the phone. The ideal candidate Customer services experience, either face to face or over the phone Excellent customer service skills, including the ability to learn how to respond to complex customer queries Organised and able to work on own initiative when required Basic computer skills Empathy towards our clients' needs A keenness to make a career in the financial services industry We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring diversity of perspective to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. All offers of employment at SS&C are subject to background verification checks, including 5 year employment history, proof of eligibility to work in the UK, proof of address, credit check and criminal record check. The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful.
May 05, 2024
Full time
Overview Are you passionate about customer service? Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can. Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers. We are passionate about what we do and therefore looking for people who can provide excellent customer service, have a high level of attention to detail; but most of all, a passion for our business and provide the best customer experience possible. About the role Our call handlers are responsible for answering incoming telephone queries form a wide variety of callers such as clients, IFAs (Independent Financial Advisors), investors and other financial institutions. You will accept account servicing questions on the phone and action the appropriate response, whether to request investigations, give portfolio valuations or update customer account details. Within this role you will gain understanding of the processes and procedures across many different areas of the business and be able to exhibit understanding of the different investment products we work with, such as ISAs, Unit Trusts, Investment Trusts and OEICs. We provide a comprehensive training course, which can last up to 12 weeks, and is a mix of classroom-based and on the phone training. This will provide you with all the support & learning you need to be able to excel in this role. The Ideal Candidate Whether you have experience working in bars & restaurants, hotels, clubs or cinemas, we value above all else the level of customer service you're able to afford our customers, be that experience face to face, or over the phone. The ideal candidate Customer services experience, either face to face or over the phone Excellent customer service skills, including the ability to learn how to respond to complex customer queries Organised and able to work on own initiative when required Basic computer skills Empathy towards our clients' needs A keenness to make a career in the financial services industry We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring diversity of perspective to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. All offers of employment at SS&C are subject to background verification checks, including 5 year employment history, proof of eligibility to work in the UK, proof of address, credit check and criminal record check. The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful.
We are currently recruiting for fast growing and highly ambitious broking group, who have several offices, and are now keen to add 2 new Account Handlers to their team, to work from their Orpington office. This firm have impressive long-term growth plans, backed by an ambitious owner, so offer a great place to work for career motivated individuals. They handle a wide array of commercial risks well as some HNW business, but this role will focus on the commercial side of the business. As a Commercial Account Handler, you will be responsible for handling all types of commercial insurance which will include Commercial Combined, Shop, Office, Liability, Motor Fleet, Professional Indemnity, BI and D & O. You will handle a book of existing clients and be responsible for managing their accounts on a day to day basis, supporting the Account Executives and Directors. In order to be considered for this role, you will need to have at least 1 year + experience gained already in Commercial Insurance working in a broking role. Individuals who are working towards there CII qualification would be at a distinct advantage however this is not essential. You will have a professional, driven attitude and will be able to establish strong relationships with clients to obtain repeat business. Acturis experience is also preferred. On offer is a salary of £27-30k depending on experience Office hours are Monday to Friday 9.00am to 5pm If you would like to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment
May 05, 2024
Full time
We are currently recruiting for fast growing and highly ambitious broking group, who have several offices, and are now keen to add 2 new Account Handlers to their team, to work from their Orpington office. This firm have impressive long-term growth plans, backed by an ambitious owner, so offer a great place to work for career motivated individuals. They handle a wide array of commercial risks well as some HNW business, but this role will focus on the commercial side of the business. As a Commercial Account Handler, you will be responsible for handling all types of commercial insurance which will include Commercial Combined, Shop, Office, Liability, Motor Fleet, Professional Indemnity, BI and D & O. You will handle a book of existing clients and be responsible for managing their accounts on a day to day basis, supporting the Account Executives and Directors. In order to be considered for this role, you will need to have at least 1 year + experience gained already in Commercial Insurance working in a broking role. Individuals who are working towards there CII qualification would be at a distinct advantage however this is not essential. You will have a professional, driven attitude and will be able to establish strong relationships with clients to obtain repeat business. Acturis experience is also preferred. On offer is a salary of £27-30k depending on experience Office hours are Monday to Friday 9.00am to 5pm If you would like to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment
To effectively manage a portfolio of litigated MOJ and OICP quantum files. The role will involve dealing with quantum cases efficiently and proactively whilst utilising effective telephone negotiation techniques to obtain the appropriate settlement. The jobholder will be responsible for setting reserves and strategy on new instructions and dealing with all technical aspects of the file including assessing general and special damages, negotiation, and drafting of court documents and brief to Counsel. Key Accountabilities Reviewing, reporting and setting reserves and strategy on new instructions: Completing an initial review file note Identifying any technical issues with the file and handling appropriately Valuing general and special damages on all cases and setting negotiation parameters where needed. Filing AoS Preparing brief to Counsel Updating reserves upon receipt of evidence as required. Meeting agreed performance targets Adhering to Client Guidelines Ensuring files are kept within ISO 9001 guidelines Working Hours 35 hours per week Monday to Friday 9am - 5pm inclusive of 1 hour unpaid lunch break. Office location for this role is Manchester, 1 day a week 4 days from home Essential Skills and Attributes Understanding / experience of the Civil Procedure Rules, MOJ and OICP process Ability to plan and prioritise workloads Efficient in a process driven environment Drive to achieve to take development opportunities when they arise with a positive attitude Calm under pressure with the ability to re-prioritise and delegate effectively when required Confident with ability to take initiative to innovate and adapt to changing situations Confidence to seek advice and guidance when dealing with new tasks Excellent listening and verbal communication skills Ability to follow instruction with attention to detail Ability to recognise when sensitivity and tact are required Effectively work within a team Experience of valuing general and special damages utilising a variety of tools including JC Guidelines and case law. Preferably experience of quantum negotiations. File handling experience within a law practice or Insurer. Required Soft Skills: Pre-action protocols. Adapting to client protocols and adopting a client focussed approach. Ensuring processes happen on time and chasing documents as and when required, from insurer clients, claimant solicitors, the courts and any other third parties. Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; We are connectedWe are DynamicWe are InnovativeWe succeed together
May 05, 2024
Full time
To effectively manage a portfolio of litigated MOJ and OICP quantum files. The role will involve dealing with quantum cases efficiently and proactively whilst utilising effective telephone negotiation techniques to obtain the appropriate settlement. The jobholder will be responsible for setting reserves and strategy on new instructions and dealing with all technical aspects of the file including assessing general and special damages, negotiation, and drafting of court documents and brief to Counsel. Key Accountabilities Reviewing, reporting and setting reserves and strategy on new instructions: Completing an initial review file note Identifying any technical issues with the file and handling appropriately Valuing general and special damages on all cases and setting negotiation parameters where needed. Filing AoS Preparing brief to Counsel Updating reserves upon receipt of evidence as required. Meeting agreed performance targets Adhering to Client Guidelines Ensuring files are kept within ISO 9001 guidelines Working Hours 35 hours per week Monday to Friday 9am - 5pm inclusive of 1 hour unpaid lunch break. Office location for this role is Manchester, 1 day a week 4 days from home Essential Skills and Attributes Understanding / experience of the Civil Procedure Rules, MOJ and OICP process Ability to plan and prioritise workloads Efficient in a process driven environment Drive to achieve to take development opportunities when they arise with a positive attitude Calm under pressure with the ability to re-prioritise and delegate effectively when required Confident with ability to take initiative to innovate and adapt to changing situations Confidence to seek advice and guidance when dealing with new tasks Excellent listening and verbal communication skills Ability to follow instruction with attention to detail Ability to recognise when sensitivity and tact are required Effectively work within a team Experience of valuing general and special damages utilising a variety of tools including JC Guidelines and case law. Preferably experience of quantum negotiations. File handling experience within a law practice or Insurer. Required Soft Skills: Pre-action protocols. Adapting to client protocols and adopting a client focussed approach. Ensuring processes happen on time and chasing documents as and when required, from insurer clients, claimant solicitors, the courts and any other third parties. Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; We are connectedWe are DynamicWe are InnovativeWe succeed together
Your new companyYour new job as a Construction Client Service Director will be working for a specialist Independent Lloyd's Insurance Broker with offices based around the UK to include the City, Watford and the Southeast who provide, unparallel services to meet client demands and needs. They have more than 100 staff across the offices and are looking to expand that number further. Due to substantial growth within the Construction team a position for a Construction Client Service Director with UK Construction ( CAR) and related risks has arisen. Your new role Your new role will be working as Construction Client Service Director based within their London offices will be hybrid working 3 days in the office, (the rest from home) . You will be responsible for fully servicing a book of Construction clients, as well as try to encourage growth plans for your allocated client portfolio by cross selling new and renewal business. Dealing with your clients from inception to completion alongside Account Executives and Account Handlers. Your new role will also include developing and enhancing relationships with key insurers and underwriters and work closely with the other divisions in forging long-term relationships with existing and new clients. This role will also include advising on existing products. This is an all-encompassing Client Director role which is very client centric and will require your Technical and Account management experience to work as part of an established Construction team in looking after your allocated clients and helping to grow the business, What you'll need to succeed Your previous experience working as a Senior Construction Account Executive or Client Director with CAR experience will contribute to your success in securing this role. Experience of working to multiple priorities and working across a range of tasks Educated to Good standards ( i.e. A Level or equivalent) or enough experience in a previous role to demonstrate suitable skills and ideally minimum Cert CII qualified. PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE IN HANDLING UK CONSTRUCTION ( CAR) EXPERIENCE WITHIN AN INSURANCE BROKER OR LLOYD'S BROKER AS AN ACCOUNT EXECUTIVE OR CLIENT DIRECTOR What you'll get in return Flexible working options available.You'll be offered a competitive salary of up to c£80,000 + Bonus and Benefits depending on experience you'll receive support from both directors your colleagues and management. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 05, 2024
Full time
Your new companyYour new job as a Construction Client Service Director will be working for a specialist Independent Lloyd's Insurance Broker with offices based around the UK to include the City, Watford and the Southeast who provide, unparallel services to meet client demands and needs. They have more than 100 staff across the offices and are looking to expand that number further. Due to substantial growth within the Construction team a position for a Construction Client Service Director with UK Construction ( CAR) and related risks has arisen. Your new role Your new role will be working as Construction Client Service Director based within their London offices will be hybrid working 3 days in the office, (the rest from home) . You will be responsible for fully servicing a book of Construction clients, as well as try to encourage growth plans for your allocated client portfolio by cross selling new and renewal business. Dealing with your clients from inception to completion alongside Account Executives and Account Handlers. Your new role will also include developing and enhancing relationships with key insurers and underwriters and work closely with the other divisions in forging long-term relationships with existing and new clients. This role will also include advising on existing products. This is an all-encompassing Client Director role which is very client centric and will require your Technical and Account management experience to work as part of an established Construction team in looking after your allocated clients and helping to grow the business, What you'll need to succeed Your previous experience working as a Senior Construction Account Executive or Client Director with CAR experience will contribute to your success in securing this role. Experience of working to multiple priorities and working across a range of tasks Educated to Good standards ( i.e. A Level or equivalent) or enough experience in a previous role to demonstrate suitable skills and ideally minimum Cert CII qualified. PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE IN HANDLING UK CONSTRUCTION ( CAR) EXPERIENCE WITHIN AN INSURANCE BROKER OR LLOYD'S BROKER AS AN ACCOUNT EXECUTIVE OR CLIENT DIRECTOR What you'll get in return Flexible working options available.You'll be offered a competitive salary of up to c£80,000 + Bonus and Benefits depending on experience you'll receive support from both directors your colleagues and management. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Household Scheme Account HandlerLocation: Sheffield Package: £Negotiable Providing administration support to our front-line team Producing renewal invitations by calculating the premium and attaching any necessary endorsements, make appropriate amendments to statement of facts in accordance with the individual risk Ensuring documentation and systems are accurate Produce renewal notification email and attach appropriate documents Chase outstanding renewal instructions Deal with incoming enquiries/emails/post including processing payments, issuing receipts and other documents Raise invoices in line with Company accounting procedures and manage account payment Chase outstanding payments Complete the administration of client's insurance requirements on a daily basis Working in a compliant and timely manner on all cases Experience/attributes preferred: Preferably a minimum of 1 years Personal Lines Insurance experience You'll have a solid background in Word, Excel and other Microsoft Office applications Broking platform experience (Acturis in an ideal world) depending on your experience You'll be able to communicate clearly and effectively with clients at all levels Comfortable in dealing with customer enquiries via phone, letter and email Flexibility, understanding and assisting colleagues when the workload of others is greater than your own, or when your specific knowledge is required Given the nature of this role we do require candidates to carry out duties within the strictest of confidence
May 05, 2024
Full time
Household Scheme Account HandlerLocation: Sheffield Package: £Negotiable Providing administration support to our front-line team Producing renewal invitations by calculating the premium and attaching any necessary endorsements, make appropriate amendments to statement of facts in accordance with the individual risk Ensuring documentation and systems are accurate Produce renewal notification email and attach appropriate documents Chase outstanding renewal instructions Deal with incoming enquiries/emails/post including processing payments, issuing receipts and other documents Raise invoices in line with Company accounting procedures and manage account payment Chase outstanding payments Complete the administration of client's insurance requirements on a daily basis Working in a compliant and timely manner on all cases Experience/attributes preferred: Preferably a minimum of 1 years Personal Lines Insurance experience You'll have a solid background in Word, Excel and other Microsoft Office applications Broking platform experience (Acturis in an ideal world) depending on your experience You'll be able to communicate clearly and effectively with clients at all levels Comfortable in dealing with customer enquiries via phone, letter and email Flexibility, understanding and assisting colleagues when the workload of others is greater than your own, or when your specific knowledge is required Given the nature of this role we do require candidates to carry out duties within the strictest of confidence
Account Handler, Glasgow Are you a client focused individual with a passion for delivering the best possible service? Are you an experienced insurance professional looking to join a worldwide company to work both virtually and from our Glasgow office? We are looking for someone to providea high quality, innovative and profitable service in accordance with the client's needs in line with the agreed KPI's embedded in the business and Service Level requirements. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like To work with Appointed Representatives to ensure the highest level of service to each assigned Client in line with the agreed Service Levels and KPI's Comply with regulatory and other standards as directed by line management Consider improvements in Client risk & insurance programme design Negotiaterenewal terms, Mid Term adjustments and cover extensions Identify revenue development opportunities on allocated Client accounts and make recommendations to Appointed Representatives ProfessionallyrepresentAon,demonstratinganunderstandingof Corporate objectives. How this opportunity is different By joining Aon you will become part of one of the worlds leading insurance brokers with offices all around the world. We offer a wide ranging benefits package and will recognise and support ways to balance your personal needs alongside the needs of our business. You will work closely with colleagues in our Glasgow office as well as those around the UK. Skills and experience that will lead to succes High level of FCA and Aon's Principle and Procedures Good level of technical knowledge in the major and pecuniary classes Able to write good English and be clear and concise Polite, professional and a clear communicator Very organised, with the ability to prioritise so work is delivered accurately and on time Embrace change and react positively Takes responsibility for own development How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 05, 2024
Full time
Account Handler, Glasgow Are you a client focused individual with a passion for delivering the best possible service? Are you an experienced insurance professional looking to join a worldwide company to work both virtually and from our Glasgow office? We are looking for someone to providea high quality, innovative and profitable service in accordance with the client's needs in line with the agreed KPI's embedded in the business and Service Level requirements. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like To work with Appointed Representatives to ensure the highest level of service to each assigned Client in line with the agreed Service Levels and KPI's Comply with regulatory and other standards as directed by line management Consider improvements in Client risk & insurance programme design Negotiaterenewal terms, Mid Term adjustments and cover extensions Identify revenue development opportunities on allocated Client accounts and make recommendations to Appointed Representatives ProfessionallyrepresentAon,demonstratinganunderstandingof Corporate objectives. How this opportunity is different By joining Aon you will become part of one of the worlds leading insurance brokers with offices all around the world. We offer a wide ranging benefits package and will recognise and support ways to balance your personal needs alongside the needs of our business. You will work closely with colleagues in our Glasgow office as well as those around the UK. Skills and experience that will lead to succes High level of FCA and Aon's Principle and Procedures Good level of technical knowledge in the major and pecuniary classes Able to write good English and be clear and concise Polite, professional and a clear communicator Very organised, with the ability to prioritise so work is delivered accurately and on time Embrace change and react positively Takes responsibility for own development How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Job Description - Associate General Counsel - 12 month fixed term contract (M1D) Job Description Associate General Counsel - 12 month fixed term contract ( Job Number: M1D ) DISCOVER your opportunity Associate General Counsel - Litigation, UK & Lloyd's - 12 month Fixed Term Contract London, UK We are looking for a lawyer with extensive experience of insurance coverage litigation to join our small and collaborative Litigation, UK & Lloyd's team.The team provides legal advice regarding first and third-party coverage related matters spanning a wide range of property and casualty and specialty lines of business and plays a pivotal role in AXA XL's in-house claims counsel capabilities. It also assists the claims teams with day-to-day legal questions and management of litigation. As an Associate General Counsel - Litigation, UK & Lloyd's, you will provide a broad range of insurance law advice to claims handlers in respect of both contentious and non-contentious matters in a wide variety of jurisdictions. You will work on both pre-litigation and litigated claims, as well as managing coverage litigation together with the claims handling team. You will report directly to the Head of Litigation - UK & Lloyd's. You will be retained on a 12-month fixed term contract to commence from May 2024. DISCOVER your opportunity What will your essential responsibilities include? Developing comprehensive and high-quality coverage analyses, litigation and settlement strategies, keeping in mind both the particulars of each case as well as its impact on the entire book of claims and the business generally. Thinking strategically about and managing claims-related litigation. Outside of coverage and litigation advice, providing comprehensive general legal advice to the complex and multi-jurisdictional Claims organization of AXA XL, including regulatory and claims vendor contracting matters. Participating in the development of litigation management systems and processes in collaboration with other internal litigation units. Overseeing the selection and management of qualified, cost-effective outside counsel and other litigation vendors; managing, directing and actively partnering with outside counsel with respect to day-to-day file management, including the development and implementation of settlement, mediation, arbitration, or other dispute resolution strategies. Serving as a subject matter expert and resource to other units across our global insurance platform by providing comprehensive and timely legal advice and training to internal stakeholders including Claims. Reporting on significant case developments and litigation trends to senior management and other internal stakeholders; maintaining regular communication with internal clients and consulting on file strategy. Providing hands-on management for certain high-profile matters in addition to managing external counsel across a broad spectrum of claims-related litigation/arbitration matters. Focusing on individual and 'book of business' issues, including choice of law/venue and policy terms and conditions with a portfolio view of exposures and opportunities to change the law on appeal. You will work closely and collaboratively with the UK, US and Europe & Asia-Pac Claims teams. You will interact regularly with the Underwriting Legal and Policy Wordings teams to enhance the 'Underwriting and Claims feedback loop'. You will report to the Head of Litigation - UK & Lloyd's. We're looking for someone who has these abilities and skills: • International coverage experience: track record of insurance coverage experience, including coverage litigation, arbitration and mediation gained at a top law firm. • Legal credentials: Degree with high academic achievement and solicitor of the Supreme Court of England and Wales or UK barrister. • Preferred but not essential: Proficiency in another European language. • Preferred but not essential:property and casualty and financial lines insurance coverage litigation expertise. • Preferred but not essential: In-house experience with a specialty (re)insurer and experience of managing litigation inside and outside the UK. • Able to understand all facets of claims and apply that knowledge to the global claims organization to assist in moving the technical and strategic agenda forward. • Able to provide assistance with amending and drafting policy wordings from a legal perspective. • Research and Analysis: Possessing the knack for complete and comprehensive researching while being able to deliver crisp, targeted and on-point analysis in a fast-paced environment. • Strategic thinking: Visualize what doesn't exist and know how to get there. Can invent, design and build. Thought leader who is able to facilitate discussions and engage with subject matter experts. • Leadership skills: Demonstrate courage. Coach, train, set expectations, evaluate and hold people accountable for delivering results in a highly matrixed environment. Change agent who can influence others across the organization. • Drafting skills for both internal notes and external communications. • Overseeing e-discovery as and when required. • Cross Border Teamworking: ability to act independently as a number of the internal claims handler clients are based outside the UK. • Mental Agility: Innovative thinker, willing to turn ideas on their heads. Capable of handling highly complex financial data and situations. • Communication and negotiation: Excellent verbal and written communication, collaboration, negotiation and presentation skills. Able to communicate effectively with internal and external stakeholders at all levels of sophistication. • Passion for Results: Work tenaciously to achieve outstanding results. A bias for action. Set high standards for self and others. Act with a sense of urgency and prudence. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. . click apply for full job details
May 05, 2024
Full time
Job Description - Associate General Counsel - 12 month fixed term contract (M1D) Job Description Associate General Counsel - 12 month fixed term contract ( Job Number: M1D ) DISCOVER your opportunity Associate General Counsel - Litigation, UK & Lloyd's - 12 month Fixed Term Contract London, UK We are looking for a lawyer with extensive experience of insurance coverage litigation to join our small and collaborative Litigation, UK & Lloyd's team.The team provides legal advice regarding first and third-party coverage related matters spanning a wide range of property and casualty and specialty lines of business and plays a pivotal role in AXA XL's in-house claims counsel capabilities. It also assists the claims teams with day-to-day legal questions and management of litigation. As an Associate General Counsel - Litigation, UK & Lloyd's, you will provide a broad range of insurance law advice to claims handlers in respect of both contentious and non-contentious matters in a wide variety of jurisdictions. You will work on both pre-litigation and litigated claims, as well as managing coverage litigation together with the claims handling team. You will report directly to the Head of Litigation - UK & Lloyd's. You will be retained on a 12-month fixed term contract to commence from May 2024. DISCOVER your opportunity What will your essential responsibilities include? Developing comprehensive and high-quality coverage analyses, litigation and settlement strategies, keeping in mind both the particulars of each case as well as its impact on the entire book of claims and the business generally. Thinking strategically about and managing claims-related litigation. Outside of coverage and litigation advice, providing comprehensive general legal advice to the complex and multi-jurisdictional Claims organization of AXA XL, including regulatory and claims vendor contracting matters. Participating in the development of litigation management systems and processes in collaboration with other internal litigation units. Overseeing the selection and management of qualified, cost-effective outside counsel and other litigation vendors; managing, directing and actively partnering with outside counsel with respect to day-to-day file management, including the development and implementation of settlement, mediation, arbitration, or other dispute resolution strategies. Serving as a subject matter expert and resource to other units across our global insurance platform by providing comprehensive and timely legal advice and training to internal stakeholders including Claims. Reporting on significant case developments and litigation trends to senior management and other internal stakeholders; maintaining regular communication with internal clients and consulting on file strategy. Providing hands-on management for certain high-profile matters in addition to managing external counsel across a broad spectrum of claims-related litigation/arbitration matters. Focusing on individual and 'book of business' issues, including choice of law/venue and policy terms and conditions with a portfolio view of exposures and opportunities to change the law on appeal. You will work closely and collaboratively with the UK, US and Europe & Asia-Pac Claims teams. You will interact regularly with the Underwriting Legal and Policy Wordings teams to enhance the 'Underwriting and Claims feedback loop'. You will report to the Head of Litigation - UK & Lloyd's. We're looking for someone who has these abilities and skills: • International coverage experience: track record of insurance coverage experience, including coverage litigation, arbitration and mediation gained at a top law firm. • Legal credentials: Degree with high academic achievement and solicitor of the Supreme Court of England and Wales or UK barrister. • Preferred but not essential: Proficiency in another European language. • Preferred but not essential:property and casualty and financial lines insurance coverage litigation expertise. • Preferred but not essential: In-house experience with a specialty (re)insurer and experience of managing litigation inside and outside the UK. • Able to understand all facets of claims and apply that knowledge to the global claims organization to assist in moving the technical and strategic agenda forward. • Able to provide assistance with amending and drafting policy wordings from a legal perspective. • Research and Analysis: Possessing the knack for complete and comprehensive researching while being able to deliver crisp, targeted and on-point analysis in a fast-paced environment. • Strategic thinking: Visualize what doesn't exist and know how to get there. Can invent, design and build. Thought leader who is able to facilitate discussions and engage with subject matter experts. • Leadership skills: Demonstrate courage. Coach, train, set expectations, evaluate and hold people accountable for delivering results in a highly matrixed environment. Change agent who can influence others across the organization. • Drafting skills for both internal notes and external communications. • Overseeing e-discovery as and when required. • Cross Border Teamworking: ability to act independently as a number of the internal claims handler clients are based outside the UK. • Mental Agility: Innovative thinker, willing to turn ideas on their heads. Capable of handling highly complex financial data and situations. • Communication and negotiation: Excellent verbal and written communication, collaboration, negotiation and presentation skills. Able to communicate effectively with internal and external stakeholders at all levels of sophistication. • Passion for Results: Work tenaciously to achieve outstanding results. A bias for action. Set high standards for self and others. Act with a sense of urgency and prudence. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. . click apply for full job details
Health Case Management Limited (HCML)
Croydon, Surrey
Credit Controller/Billing Assistant Location: Croydon - hybrid working 2 days in the office Salary: £23,000-23,400K per annum plus company benefits Status: Full-time, 12 month FTC Hours: 9.00am - 17:30pm Come and join our dedicated Credit Control team. We have a wealth of experience working across our client accounts and are looking for an effective team player who will be excited to convert our sales into cash. Your responsibility of this role is to manage assigned accounts and chase payment for all outstanding invoices that have fallen outside our agreed payment terms. The focus of this role is to primarily concentrate on the 120 days debt with the objective of reducing this balance to a minimum. About the Role Manage assigned main ledger accounts and chase payment for all outstanding invoices that have fallen outside our agreed payment terms. Manage excel medical and chase payment for all outstanding invoices that have fallen outside our agreed payment terms. Manage and chase payment for all outstanding invoices that have fallen outside our agreed payment terms with clients. Raise and issue invoices to our clients customers for patient liability and excesses. Send via email/load into portal any invoices that require specialized consideration. Chase and liaise with internal departments and case managers to expedite the clearance of queries. Distribution of monthly customer statements and follow-up with customers regarding any queries Code, post, and allocate cash collected in the relevant bank accounts, and PayPal. Code, post, and allocate cheques received. Raise transfer between accounts and ensure correctly posted into financials. Raise remittance requests, especially for our clients payments. Scan and electronically file all our clients statement of accounts. Manage unallocated cash levels across all accounts. Complete write-off requests quarterly for excel medical and QMH. Run end of month reports Complete excel medical bank reconciliation at the end of every month. Cover colleague and manager in their absence, completing all expected work and assisting in queries. Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills One year's experience in a Credit Control function in a medium-sized business Experience working in a Finance team Intermediate Excel skills (ability to use vlookups) Experience working with shared Inboxes Strong IT skills including advanced Excel Demonstrable experience working with operational teams to resolve queries. Working with an accounting package and online banking facilities High degree of flexibility and ability to adapt quickly. Can do attitude and team player. Desirable Skills Experience working with Microsoft Dynamics and Business Central Experience within the insurance, healthcare or legal sector We are looking for an enthusiastic, committed and target driven individual with good IT skills to join our team. This role would suit someone who worked as a Finance administrator, Billing administrator, Credit Analyst or Payments handler. About Company HCML was established in 2003 and is a leading service provider in the rehabilitation and case management arena. Providing services to the insurance, corporate and legal sectors, HCML assists injured and ill individuals to recover and return to work or their pre-injury condition. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment and care. DE&I HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
May 04, 2024
Full time
Credit Controller/Billing Assistant Location: Croydon - hybrid working 2 days in the office Salary: £23,000-23,400K per annum plus company benefits Status: Full-time, 12 month FTC Hours: 9.00am - 17:30pm Come and join our dedicated Credit Control team. We have a wealth of experience working across our client accounts and are looking for an effective team player who will be excited to convert our sales into cash. Your responsibility of this role is to manage assigned accounts and chase payment for all outstanding invoices that have fallen outside our agreed payment terms. The focus of this role is to primarily concentrate on the 120 days debt with the objective of reducing this balance to a minimum. About the Role Manage assigned main ledger accounts and chase payment for all outstanding invoices that have fallen outside our agreed payment terms. Manage excel medical and chase payment for all outstanding invoices that have fallen outside our agreed payment terms. Manage and chase payment for all outstanding invoices that have fallen outside our agreed payment terms with clients. Raise and issue invoices to our clients customers for patient liability and excesses. Send via email/load into portal any invoices that require specialized consideration. Chase and liaise with internal departments and case managers to expedite the clearance of queries. Distribution of monthly customer statements and follow-up with customers regarding any queries Code, post, and allocate cash collected in the relevant bank accounts, and PayPal. Code, post, and allocate cheques received. Raise transfer between accounts and ensure correctly posted into financials. Raise remittance requests, especially for our clients payments. Scan and electronically file all our clients statement of accounts. Manage unallocated cash levels across all accounts. Complete write-off requests quarterly for excel medical and QMH. Run end of month reports Complete excel medical bank reconciliation at the end of every month. Cover colleague and manager in their absence, completing all expected work and assisting in queries. Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills One year's experience in a Credit Control function in a medium-sized business Experience working in a Finance team Intermediate Excel skills (ability to use vlookups) Experience working with shared Inboxes Strong IT skills including advanced Excel Demonstrable experience working with operational teams to resolve queries. Working with an accounting package and online banking facilities High degree of flexibility and ability to adapt quickly. Can do attitude and team player. Desirable Skills Experience working with Microsoft Dynamics and Business Central Experience within the insurance, healthcare or legal sector We are looking for an enthusiastic, committed and target driven individual with good IT skills to join our team. This role would suit someone who worked as a Finance administrator, Billing administrator, Credit Analyst or Payments handler. About Company HCML was established in 2003 and is a leading service provider in the rehabilitation and case management arena. Providing services to the insurance, corporate and legal sectors, HCML assists injured and ill individuals to recover and return to work or their pre-injury condition. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment and care. DE&I HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
Commercial Account Executive Location: Crewe Package: Negotiable + Benefits + Bonus We're expanding our team at The County Group to ensure we continue providing an outstanding service to our clients. The team in Crewe have been recording some excellent growth over the last few years and we need to make sure they are fully supported as we continue to grow. Our growth is fuelled by our people, so we want to look after them and make sure they can do what they do best - look after clients, this role is key to ensuring the team can carry on pushing forwards to win and retain more clients in the region. Accordingly we'd be interested in talking to Account Handlers/execs who are comfortable in dealing with a broad range of small and medium sized clients with exposure to larger risks being beneficial but not essential On a day to day basis you'll be: Assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products Working closely with the account executives on larger cases Building strong relationships with clients and insurers to maximise retention levels Ensuring documentation and systems are accurate Working in a compliant and timely manner on all cases. Liaising with both internal and external stakeholders What's on offer: A fantastic team environment within a business that are growing at over 20% year on year and some excellent career prospects A negotiable starting salary with regular 1-2-1's coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff Full support for professional qualifications Your experience: You'll have a solid grounding in commercial and corporate insurance with exposure to the main commercial insurance products including Property, Liability, Fleet, PI, D & O, Cyber and packaged solutions You'll be able to communicate clearly and effectively with stakeholders at all levels and should be used to using Word, Excel and wider broking platforms (Acturis in an ideal world) Comfortable in dealing with customer enquiries via phone, face to face and email
May 04, 2024
Full time
Commercial Account Executive Location: Crewe Package: Negotiable + Benefits + Bonus We're expanding our team at The County Group to ensure we continue providing an outstanding service to our clients. The team in Crewe have been recording some excellent growth over the last few years and we need to make sure they are fully supported as we continue to grow. Our growth is fuelled by our people, so we want to look after them and make sure they can do what they do best - look after clients, this role is key to ensuring the team can carry on pushing forwards to win and retain more clients in the region. Accordingly we'd be interested in talking to Account Handlers/execs who are comfortable in dealing with a broad range of small and medium sized clients with exposure to larger risks being beneficial but not essential On a day to day basis you'll be: Assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products Working closely with the account executives on larger cases Building strong relationships with clients and insurers to maximise retention levels Ensuring documentation and systems are accurate Working in a compliant and timely manner on all cases. Liaising with both internal and external stakeholders What's on offer: A fantastic team environment within a business that are growing at over 20% year on year and some excellent career prospects A negotiable starting salary with regular 1-2-1's coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff Full support for professional qualifications Your experience: You'll have a solid grounding in commercial and corporate insurance with exposure to the main commercial insurance products including Property, Liability, Fleet, PI, D & O, Cyber and packaged solutions You'll be able to communicate clearly and effectively with stakeholders at all levels and should be used to using Word, Excel and wider broking platforms (Acturis in an ideal world) Comfortable in dealing with customer enquiries via phone, face to face and email
the role. We have an incredible role that is not to be missed. If you are looking for a role where you take responsibility for niche projects where no two are the same, then this is the role for you. This client is looking for hard working, passionate individuals who are looking for a career in the marketing industry. This company is a leading property marketing agency but also cover areas in automotive, finance and leisure. You will liaise with all departments but take sole responsibility for completing the service from start to finish, this will include CGI, digital marketing, signage, marketing suites, apps and much more. They offer real career progression, the company is growing and going from strength to strength. This one is not to be missed! why you should apply. The company boasts an incredible office with amazing facilities, this forward-thinking company have an incredible benefits package including an amazing holiday package which increases every year. A great company pension, health plans including cash back on dental, optical, and other health care costs such as physiotherapy, osteopathy, reflexology, and acupuncture. what were looking for. A drivers license for this position is essential to the role. You will be speaking to a variety of clients, so being adaptable and able to build strong relationships is key. The ideal candidate would have experience in property, marketing, project management but also if you have a great attitude, willing to learn and throw yourself in, then these are also desirable features. This is a really fantastic opportunity so if you are interested, then please get in contact today. At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Our team of Specialist Consultants have the skills, experience, and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match. Whilst we would love to get back to every applicant, it is not always possible, so if you havent heard from us within 5 days, please note that your application has not been successful on this occasion.
May 04, 2024
Full time
the role. We have an incredible role that is not to be missed. If you are looking for a role where you take responsibility for niche projects where no two are the same, then this is the role for you. This client is looking for hard working, passionate individuals who are looking for a career in the marketing industry. This company is a leading property marketing agency but also cover areas in automotive, finance and leisure. You will liaise with all departments but take sole responsibility for completing the service from start to finish, this will include CGI, digital marketing, signage, marketing suites, apps and much more. They offer real career progression, the company is growing and going from strength to strength. This one is not to be missed! why you should apply. The company boasts an incredible office with amazing facilities, this forward-thinking company have an incredible benefits package including an amazing holiday package which increases every year. A great company pension, health plans including cash back on dental, optical, and other health care costs such as physiotherapy, osteopathy, reflexology, and acupuncture. what were looking for. A drivers license for this position is essential to the role. You will be speaking to a variety of clients, so being adaptable and able to build strong relationships is key. The ideal candidate would have experience in property, marketing, project management but also if you have a great attitude, willing to learn and throw yourself in, then these are also desirable features. This is a really fantastic opportunity so if you are interested, then please get in contact today. At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Our team of Specialist Consultants have the skills, experience, and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match. Whilst we would love to get back to every applicant, it is not always possible, so if you havent heard from us within 5 days, please note that your application has not been successful on this occasion.
Motor Trade Assistant Handler PIB Insurance are looking to recruit an Assistant Account Handler for their Motor Trade team based/Reporting into their Croydon Office The roles offers a variety of duties and responsibilities as follows:To treat our customers fairly providing a professional, friendly and efficient service to clients contributing to growth of the accounts working within Group Broking Procedures and to company service standardsTo assist Account Executives with the retention of existing customers by continual development of relationships and delivery of customer service standardsAssist Account Executives to contribute to growth and development of the company with allocation of clients by identifying uninsured areas to ensure adequate and relevant insurance covers and risk management / loss adjuster services are provided to meet the risks faced by client business To ensure clients have adequate and appropriate insurance covers By assisting generation of new customers wherever possible with commitment, support and development of the business strategy. Provision of professional advice and service to client Provision of quotations as directed Renewal procedures to be followed per Group Broking Procedures provided Group accounts procedures and queries to be complied with Post processing within timescales, Group Broking procedures and to company standards Computer records, accurate creation and maintenance ensuring completeness Intelligent labelling of system entries Preparation and issue of risk registers / pre-renewal agendas/submission/renewal reports for issue to client/insurers Documentation checking prior to account executive signing off prior to subsequent issue File maintenance - general housekeeping of all records Contribution to overall efficient running of PIB Open communication and liaison with all other departments within PIB Securing payment from clients within timescales Diary / Tasks - accurate use and maintenance Accurate use of task bar and diary systems to ensure workload is managed and any problems reported to commercial manager Constant communication on file progress between you and the relevant Executive Continual professional development (self driven) within all relevant aspects of the industry Continued growth and expansion of product knowledge and technical expertise working towards chartered insurance qualifications as required Identify, report and resolve:- Breaches / complaints / E&O and to Respond positively to QA Other duties as and when required Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
May 03, 2024
Full time
Motor Trade Assistant Handler PIB Insurance are looking to recruit an Assistant Account Handler for their Motor Trade team based/Reporting into their Croydon Office The roles offers a variety of duties and responsibilities as follows:To treat our customers fairly providing a professional, friendly and efficient service to clients contributing to growth of the accounts working within Group Broking Procedures and to company service standardsTo assist Account Executives with the retention of existing customers by continual development of relationships and delivery of customer service standardsAssist Account Executives to contribute to growth and development of the company with allocation of clients by identifying uninsured areas to ensure adequate and relevant insurance covers and risk management / loss adjuster services are provided to meet the risks faced by client business To ensure clients have adequate and appropriate insurance covers By assisting generation of new customers wherever possible with commitment, support and development of the business strategy. Provision of professional advice and service to client Provision of quotations as directed Renewal procedures to be followed per Group Broking Procedures provided Group accounts procedures and queries to be complied with Post processing within timescales, Group Broking procedures and to company standards Computer records, accurate creation and maintenance ensuring completeness Intelligent labelling of system entries Preparation and issue of risk registers / pre-renewal agendas/submission/renewal reports for issue to client/insurers Documentation checking prior to account executive signing off prior to subsequent issue File maintenance - general housekeeping of all records Contribution to overall efficient running of PIB Open communication and liaison with all other departments within PIB Securing payment from clients within timescales Diary / Tasks - accurate use and maintenance Accurate use of task bar and diary systems to ensure workload is managed and any problems reported to commercial manager Constant communication on file progress between you and the relevant Executive Continual professional development (self driven) within all relevant aspects of the industry Continued growth and expansion of product knowledge and technical expertise working towards chartered insurance qualifications as required Identify, report and resolve:- Breaches / complaints / E&O and to Respond positively to QA Other duties as and when required Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Responsibilities and Duties will include: Broking / Client support Gather information from your clients/agents, assessing the clients insurance needs and risk profile; Research underwriters risk appetite and negotiate to find the most suitable insurance for the client at the best price Prepare and update accurate client presentations/analysis for underwriters / arrange surveys as necessary Present underwriting terms and rates with relevant information to clients/agents; Retain existing clients and acquire new clients/agents, winning accounts against competitors Monitor the progress of the placements, so as to ensure compliance with Group and FCA procedures, regulations and requirements. Meet individual Budget for each month and financial year, including meeting new business targets. Develop and mentor allocated Account Handlers in their understanding of placement terms; Contribute to the development of skills and knowledge pool of the Team and to improve the Teams procedures and standards; Support other members of the team and more widely across Citynet, as required. Technical Documentation: Ensure that the MRC/contract documentation has been accurately created in line with Client needs and placement discussions, containing all relevant information; Promptly enter contract data on the Dashboard / Websure to enable monitoring of placement; Keep accurate and detailed records of placement activities, utilising Websure to store complete placement records; Pass renewal and new business information to handlers in good time to ensure accounts are debited and processed on time, responding quickly to any queries raised; Work with IBA to monitor and chase premium settlement; Oversee and approve client documentation prior to obtaining authorised signatories; Complete internal processes in order to obtain Evidence of Cover documentation for signature and invoices. Record Keeping: Use appropriate IT systems to maintain accurate records, e.g. Dashboard/Websure; Monitor Subjectivities, Premium Payment Conditions, etc. in respect of accounting related matters; Set Up and maintain Client Technical files in standard format and keep electronic filing up to date, including archiving as required; Liaise with Clients and External Parties: Promote and maintain excellent ongoing relationships with clients and underwriters; Ensure all client instructions are handled promptly and accurately; Explain the scope of cover and the terms and conditions of the policy to clients/agents as appropriate; Negotiate and liaise with underwriters in placing risks as required; Maintain a high level of Client Service generally and foster / maintain good relationships. Compliance: Adherence to Group Policies and Procedures. Develop Self: Show initiative to identify and solve problems, or to alert management; To develop awareness of other Citynet Divisions and business classes; To develop knowledge of current market practices and ethics, and to keep abreast with any changes and developments; Research topics collate data and produce documents and reports on own initiative to meet business requirements; Contribute to Professional Development Plan (PDP) and identify training needs; Undertake appropriate learning and Continuous Professional Development (CPD) as required for current/future job roles; Maintain awareness of relevant external and internal regulatory developments, current market practice and initiatives to ensure opportunities and threats are acted upon. Further information: As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. REF-
May 03, 2024
Full time
Responsibilities and Duties will include: Broking / Client support Gather information from your clients/agents, assessing the clients insurance needs and risk profile; Research underwriters risk appetite and negotiate to find the most suitable insurance for the client at the best price Prepare and update accurate client presentations/analysis for underwriters / arrange surveys as necessary Present underwriting terms and rates with relevant information to clients/agents; Retain existing clients and acquire new clients/agents, winning accounts against competitors Monitor the progress of the placements, so as to ensure compliance with Group and FCA procedures, regulations and requirements. Meet individual Budget for each month and financial year, including meeting new business targets. Develop and mentor allocated Account Handlers in their understanding of placement terms; Contribute to the development of skills and knowledge pool of the Team and to improve the Teams procedures and standards; Support other members of the team and more widely across Citynet, as required. Technical Documentation: Ensure that the MRC/contract documentation has been accurately created in line with Client needs and placement discussions, containing all relevant information; Promptly enter contract data on the Dashboard / Websure to enable monitoring of placement; Keep accurate and detailed records of placement activities, utilising Websure to store complete placement records; Pass renewal and new business information to handlers in good time to ensure accounts are debited and processed on time, responding quickly to any queries raised; Work with IBA to monitor and chase premium settlement; Oversee and approve client documentation prior to obtaining authorised signatories; Complete internal processes in order to obtain Evidence of Cover documentation for signature and invoices. Record Keeping: Use appropriate IT systems to maintain accurate records, e.g. Dashboard/Websure; Monitor Subjectivities, Premium Payment Conditions, etc. in respect of accounting related matters; Set Up and maintain Client Technical files in standard format and keep electronic filing up to date, including archiving as required; Liaise with Clients and External Parties: Promote and maintain excellent ongoing relationships with clients and underwriters; Ensure all client instructions are handled promptly and accurately; Explain the scope of cover and the terms and conditions of the policy to clients/agents as appropriate; Negotiate and liaise with underwriters in placing risks as required; Maintain a high level of Client Service generally and foster / maintain good relationships. Compliance: Adherence to Group Policies and Procedures. Develop Self: Show initiative to identify and solve problems, or to alert management; To develop awareness of other Citynet Divisions and business classes; To develop knowledge of current market practices and ethics, and to keep abreast with any changes and developments; Research topics collate data and produce documents and reports on own initiative to meet business requirements; Contribute to Professional Development Plan (PDP) and identify training needs; Undertake appropriate learning and Continuous Professional Development (CPD) as required for current/future job roles; Maintain awareness of relevant external and internal regulatory developments, current market practice and initiatives to ensure opportunities and threats are acted upon. Further information: As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. REF-
As a Fraud Case Investigator within the Fraud Operations team your primary focus will be on safeguarding our customers and our institution. With hundreds of dedicated individuals working around the clock, we vigilantly monitor and address any suspicious activity on our customers' accounts, recover proceeds from criminal activities, and thwart illegal endeavours click apply for full job details
May 03, 2024
Full time
As a Fraud Case Investigator within the Fraud Operations team your primary focus will be on safeguarding our customers and our institution. With hundreds of dedicated individuals working around the clock, we vigilantly monitor and address any suspicious activity on our customers' accounts, recover proceeds from criminal activities, and thwart illegal endeavours click apply for full job details
Account Handler, Corporate Risks, Chelmsford Are you an experienced Commercial Insurance professional with a desire to further your career with a market-leading insurance firm ? Can you deliver a concierge level of client service to your allocated client portfolio ? If so, we'd love to hear from you in connection with this brand-new role in our UK corporate insurance broking team. This is a hybrid role with the flexibility to work both virtually and from our Chelmsford city centre office . Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like In this wide and varied role, you'll be joining a highly-focused client service team and will be responsible for a number of key tasks including: Negotiating your clients' renewal terms, Mid Term adjustments and cover extensions. Preparation of comprehensive marketing presentations and the renewal report, working with the Placement Brokers to prepare full cover comparisons as required. Communicate terms of settlement to Clients, ensuring premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards. Contribute to the formulation of the Service Plan, Reports, Presentations and any other client documents etc. as required including visits to Clients. Actively engaging and supporting the wider client service team, including collaboration with the Aon Global Network, on broader risk and insurance solutions. Liaise with colleagues in the Client Service team to fully understand your Clients business and insurance requirements. How this opportunity is different This is so much more than a standard Commercial Account Handling role. Our corporate team handles large, complex UK and Global risks. Clients here generate premiums at a high level and require a commercial product portfolio beyond the core UK classes of Property, Liability and Fleet. In this exciting role, you will be dealing with a variety of other risks including Cyber, Professional Indemnity, D&O and many more. Additionally, you'll be able to network across the whole of Aon as we continue to enhance our Aon United proposition. Skills and experience that will lead to success UK Commercial Insurance knowledge and experience gained across the core classes of Property, Liability and Fleet as a minimum Global programme experience would be advantageous Collaborative, team-playing approach Ability to accommodate a steep learning curve underpinned by a thirst for knowledge Client focused approach with a desire to provide the highest possible levels of service at all times IT savvy with proven Excel skills and ideally exposure to the Acturis system How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 03, 2024
Full time
Account Handler, Corporate Risks, Chelmsford Are you an experienced Commercial Insurance professional with a desire to further your career with a market-leading insurance firm ? Can you deliver a concierge level of client service to your allocated client portfolio ? If so, we'd love to hear from you in connection with this brand-new role in our UK corporate insurance broking team. This is a hybrid role with the flexibility to work both virtually and from our Chelmsford city centre office . Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like In this wide and varied role, you'll be joining a highly-focused client service team and will be responsible for a number of key tasks including: Negotiating your clients' renewal terms, Mid Term adjustments and cover extensions. Preparation of comprehensive marketing presentations and the renewal report, working with the Placement Brokers to prepare full cover comparisons as required. Communicate terms of settlement to Clients, ensuring premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards. Contribute to the formulation of the Service Plan, Reports, Presentations and any other client documents etc. as required including visits to Clients. Actively engaging and supporting the wider client service team, including collaboration with the Aon Global Network, on broader risk and insurance solutions. Liaise with colleagues in the Client Service team to fully understand your Clients business and insurance requirements. How this opportunity is different This is so much more than a standard Commercial Account Handling role. Our corporate team handles large, complex UK and Global risks. Clients here generate premiums at a high level and require a commercial product portfolio beyond the core UK classes of Property, Liability and Fleet. In this exciting role, you will be dealing with a variety of other risks including Cyber, Professional Indemnity, D&O and many more. Additionally, you'll be able to network across the whole of Aon as we continue to enhance our Aon United proposition. Skills and experience that will lead to success UK Commercial Insurance knowledge and experience gained across the core classes of Property, Liability and Fleet as a minimum Global programme experience would be advantageous Collaborative, team-playing approach Ability to accommodate a steep learning curve underpinned by a thirst for knowledge Client focused approach with a desire to provide the highest possible levels of service at all times IT savvy with proven Excel skills and ideally exposure to the Acturis system How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Are you ready to thrive in a fast-paced environment? We are searching for bright, personable, and self-motivated individuals who are passionate about taking their insurance career to the next level. By becoming part of our dedicated teams, you will be empowered to provide unparalleled customer service and offer clients optimal insurance solutions. We are currently recruiting Account Handlers and Claims Handlers with Commercial Insurance experience. With opportunities in Bristol, Exeter and Padstow with hybrid working arrangements to suit your lifestyle. If you're passionate about delivering exceptional service, building robust client relationships, and have a natural curiosity for business dynamics, we invite you to connect with us. What We Offer: A blend of office-based work within the South West and the flexibility of home-based working. A collaborative setting led by seasoned insurance leaders. The opportunity to significantly influence client outcomes. Ownership of portfolios, ensuring the utmost in service excellence. Evolving into trusted advisors through continuous learning. Making well-informed decisions and maintaining meticulous records. What You Need: Essential experience in Commercial Insurance. Proficiency in portfolio management. Mastery of claims handling from inception to resolution. Strong negotiation abilities and a passion for customer service. Familiarity with Acturis is highly desirable. CII Certification or willingness to work towards it. Why Choose Us? Howden Insurance Brokers Ltd is a leading provider of insurance broking, risk consulting, and employee benefits advice. Clients benefit from working with our specialist teams who have a deep understanding of their sectors and the challenges within them. Our expertise, insight and can-do attitude applies to clients all over the world, from SMEs, trade associations, national and global corporations and other insurance professionals. Our employee ownership model means that we're driven to achieve more, collaborating across borders and specialisms to deliver for our clients. is our ongoing commitment to embrace inclusivity, collaboration, and personal growth. Through these actions we can create a stronger, more vibrant, and equitable future for all. Howden Insurance Brokers Ltd is part of the Howden Broking Group, employing 15,000 people and handling $30bn of premium on behalf of clients. What We Offer You: Competitive salaries with regular pay reviews and a company bonus scheme. Minimum 25 days holiday with the option to purchase additional days. Health and well-being support through our 24/7 employee assistance program. Hybrid working arrangements to provide flexibility for work-life balance. Study support and career progression opportunities. Referral Reward Scheme , giving you the chance to be rewarded for successful placements. Commitment to diversity and inclusion , celebrating our LGBTQ+ community, race, and gender equality. Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Please note that we are not currently seeking support from recruitment agencies.
May 03, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Are you ready to thrive in a fast-paced environment? We are searching for bright, personable, and self-motivated individuals who are passionate about taking their insurance career to the next level. By becoming part of our dedicated teams, you will be empowered to provide unparalleled customer service and offer clients optimal insurance solutions. We are currently recruiting Account Handlers and Claims Handlers with Commercial Insurance experience. With opportunities in Bristol, Exeter and Padstow with hybrid working arrangements to suit your lifestyle. If you're passionate about delivering exceptional service, building robust client relationships, and have a natural curiosity for business dynamics, we invite you to connect with us. What We Offer: A blend of office-based work within the South West and the flexibility of home-based working. A collaborative setting led by seasoned insurance leaders. The opportunity to significantly influence client outcomes. Ownership of portfolios, ensuring the utmost in service excellence. Evolving into trusted advisors through continuous learning. Making well-informed decisions and maintaining meticulous records. What You Need: Essential experience in Commercial Insurance. Proficiency in portfolio management. Mastery of claims handling from inception to resolution. Strong negotiation abilities and a passion for customer service. Familiarity with Acturis is highly desirable. CII Certification or willingness to work towards it. Why Choose Us? Howden Insurance Brokers Ltd is a leading provider of insurance broking, risk consulting, and employee benefits advice. Clients benefit from working with our specialist teams who have a deep understanding of their sectors and the challenges within them. Our expertise, insight and can-do attitude applies to clients all over the world, from SMEs, trade associations, national and global corporations and other insurance professionals. Our employee ownership model means that we're driven to achieve more, collaborating across borders and specialisms to deliver for our clients. is our ongoing commitment to embrace inclusivity, collaboration, and personal growth. Through these actions we can create a stronger, more vibrant, and equitable future for all. Howden Insurance Brokers Ltd is part of the Howden Broking Group, employing 15,000 people and handling $30bn of premium on behalf of clients. What We Offer You: Competitive salaries with regular pay reviews and a company bonus scheme. Minimum 25 days holiday with the option to purchase additional days. Health and well-being support through our 24/7 employee assistance program. Hybrid working arrangements to provide flexibility for work-life balance. Study support and career progression opportunities. Referral Reward Scheme , giving you the chance to be rewarded for successful placements. Commitment to diversity and inclusion , celebrating our LGBTQ+ community, race, and gender equality. Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Please note that we are not currently seeking support from recruitment agencies.
Sales Support Administrator - Chandlers Ford - 26,000- 27,000 - on site full time Monday to Friday We are excited to be working with a well known global brand who have offices based in Chandlers Ford, and they are looking to add to their small and friendly team. This role is incredibly varied, and no two days are the same, so you will need to be meticulously organised and ideally have experience within a similar role. The Sales Support Administrator duties include: Assisting Managers to produce quotes and supply customers with information via email Following up quotations and processing customer orders, and then place them with suppliers. Update and open client accounts with head office and suppliers. Process invoices and chase for payments and retention fees. Collate and provide relevant paperwork for main contractors such as company policies and certification. Use accounting system to produce invoices, monitor project costings and manage stock. Arrange and track shipments globally Book travel arrangements, hotels and hire vehicles Produce delivery notes, commercial invoices, and book courier deliveries in accordance with any import or export conditions. Compile and monitor weekly sales reports as well as month end reports Experience and skills required Experience working in a sales administration/project admin role, with the ability to work under your own direction to manage your time and prioritise workload and tasks. Excellent organisation and administration skills, with a methodical approach to work plus outstanding attention to detail and excellent communication skills. Proficient in Microsoft Office Suite. Working knowledge of Adobe Acrobat and using an ERP system for invoicing, purchase orders, stock control and deliveries. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
May 03, 2024
Full time
Sales Support Administrator - Chandlers Ford - 26,000- 27,000 - on site full time Monday to Friday We are excited to be working with a well known global brand who have offices based in Chandlers Ford, and they are looking to add to their small and friendly team. This role is incredibly varied, and no two days are the same, so you will need to be meticulously organised and ideally have experience within a similar role. The Sales Support Administrator duties include: Assisting Managers to produce quotes and supply customers with information via email Following up quotations and processing customer orders, and then place them with suppliers. Update and open client accounts with head office and suppliers. Process invoices and chase for payments and retention fees. Collate and provide relevant paperwork for main contractors such as company policies and certification. Use accounting system to produce invoices, monitor project costings and manage stock. Arrange and track shipments globally Book travel arrangements, hotels and hire vehicles Produce delivery notes, commercial invoices, and book courier deliveries in accordance with any import or export conditions. Compile and monitor weekly sales reports as well as month end reports Experience and skills required Experience working in a sales administration/project admin role, with the ability to work under your own direction to manage your time and prioritise workload and tasks. Excellent organisation and administration skills, with a methodical approach to work plus outstanding attention to detail and excellent communication skills. Proficient in Microsoft Office Suite. Working knowledge of Adobe Acrobat and using an ERP system for invoicing, purchase orders, stock control and deliveries. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
The Senior Project Manager - Planned Works will manage a team of project managers delivering Planned Maintenance and Improvement Works to our properties. Overseeing contracts, undertaking surveys, inspections and assisting in the future planning for the team and future programmes of work. Client Details My client are a Housing Provider based down in Kent, with an excellent set of values and customers at the heart of their operations. Description As the Senior Project Manager - Planned Works, you will be responsible for: Overall operational responsibility for the delivery of the planned Investment Programmes. Responsibility for carrying out the full range of contract administration duties in relation to works procured under Joint Contracts Tribunal (JCT) and other forms of contract. Coordination and management of the procurement process using consultants/in-house Procurement Team to ensure projects are procured in compliance with current regulations, policies and procedures. Project co-ordination, administration and control of programmes including monitoring budgets, final costs, reporting on progress, supervising contractors, undertaking inspections and all associated correspondence. Management of the Planned Works Team headcount including holding Team Meetings, On-Tracks, 1:1's Creating prioritised programme of works across the stock. Ensuring all works are undertaken to correct standards, escalating any technical changes which will affect current and future projects. Work with the repairs team to resolve referrals (repairs escalated to planned works) ensuring effective team collaboration and customer engagement. Responsibility for providing reports and briefing to Planned Investment Lead and the Leadership Team on programme of works. Set and monitor key performance indicators, carrying out checks and audits of works completed within the team In line with our financial regulations, you will analyse and certify accounts for payment, ensuring that these are in line with contract objectives and delivery outcomes As a complaint handler, you will be responsible for effective management of complaints within your team, ensuring that lessons are learnt from our mistakes and that these are incorporated into practice. Ensure necessary asset management systems are updated to reflect completed works. Profile The successful Senior Project Manager - Planned Works should have: Detailed contract knowledge and practice, with experience managing structured and planned programme activities. Ability to manage and motivate a team, including managing change. Experience of managing substantial planned programme budgets in a similar environment Ability to review information in detail, analyse and report concisely. Excellent technical knowledge in planned works. An understanding of matters affecting planned projects including Section 20 and Building Regulations. The ability to support the team and provide guidance and advise on planned works issues, procedures and contract administration. Excellent customer focus. Effectively lead, manage and motivate internal teams to ensure that there is a culture of collaborative working to achieve the corporate goal of the organisation. Knowledge of Building / Construction techniques. Able to prepare specifications for Planned Work Projects for tendering. Working effectively with colleagues across the business. Excellent attention to detail with the ability to work under pressure Proficient in the use of Microsoft Office. Experience with asset management software (e.g. Keystone). Full Driving License and ability to travel to Kent on a regular basis. Job Offer For the successful Senior Project Manager - Planned works is a comprehensive benefits package, generous holiday leave, a positive and supportive company culture that promotes personal and professional growth and an opportunity to join a great organisation and help to support their Planned investment into the future.
May 02, 2024
Full time
The Senior Project Manager - Planned Works will manage a team of project managers delivering Planned Maintenance and Improvement Works to our properties. Overseeing contracts, undertaking surveys, inspections and assisting in the future planning for the team and future programmes of work. Client Details My client are a Housing Provider based down in Kent, with an excellent set of values and customers at the heart of their operations. Description As the Senior Project Manager - Planned Works, you will be responsible for: Overall operational responsibility for the delivery of the planned Investment Programmes. Responsibility for carrying out the full range of contract administration duties in relation to works procured under Joint Contracts Tribunal (JCT) and other forms of contract. Coordination and management of the procurement process using consultants/in-house Procurement Team to ensure projects are procured in compliance with current regulations, policies and procedures. Project co-ordination, administration and control of programmes including monitoring budgets, final costs, reporting on progress, supervising contractors, undertaking inspections and all associated correspondence. Management of the Planned Works Team headcount including holding Team Meetings, On-Tracks, 1:1's Creating prioritised programme of works across the stock. Ensuring all works are undertaken to correct standards, escalating any technical changes which will affect current and future projects. Work with the repairs team to resolve referrals (repairs escalated to planned works) ensuring effective team collaboration and customer engagement. Responsibility for providing reports and briefing to Planned Investment Lead and the Leadership Team on programme of works. Set and monitor key performance indicators, carrying out checks and audits of works completed within the team In line with our financial regulations, you will analyse and certify accounts for payment, ensuring that these are in line with contract objectives and delivery outcomes As a complaint handler, you will be responsible for effective management of complaints within your team, ensuring that lessons are learnt from our mistakes and that these are incorporated into practice. Ensure necessary asset management systems are updated to reflect completed works. Profile The successful Senior Project Manager - Planned Works should have: Detailed contract knowledge and practice, with experience managing structured and planned programme activities. Ability to manage and motivate a team, including managing change. Experience of managing substantial planned programme budgets in a similar environment Ability to review information in detail, analyse and report concisely. Excellent technical knowledge in planned works. An understanding of matters affecting planned projects including Section 20 and Building Regulations. The ability to support the team and provide guidance and advise on planned works issues, procedures and contract administration. Excellent customer focus. Effectively lead, manage and motivate internal teams to ensure that there is a culture of collaborative working to achieve the corporate goal of the organisation. Knowledge of Building / Construction techniques. Able to prepare specifications for Planned Work Projects for tendering. Working effectively with colleagues across the business. Excellent attention to detail with the ability to work under pressure Proficient in the use of Microsoft Office. Experience with asset management software (e.g. Keystone). Full Driving License and ability to travel to Kent on a regular basis. Job Offer For the successful Senior Project Manager - Planned works is a comprehensive benefits package, generous holiday leave, a positive and supportive company culture that promotes personal and professional growth and an opportunity to join a great organisation and help to support their Planned investment into the future.
My client is hiring for a Housing Disrepair Fee Earner to join their growing team in Macclesfield, Cheshire. You will responsible for your own case load, and you will deal with all aspects of running a case. Previous experience of running a housing disrepair caseload is essential. The candidate will be familiar with all aspects of the PAP, and ideally be experienced with litigated HDR cases. Key Experience: A complete case handler mindful of statutory legislation, and relevant case law Be able to work with minimal supervision when required An ability to work as a team A proven billing record Ability to keep calm and deliver results in a performance driven environment A proven history in litigation Be IT literate, including knowledge of using case management software, ideally Proclaim Excellent communication skills Ability to work to tight deadlines, effective organisation and time management skills An ability to deliver excellent legal advice while maintaining client care standards A working knowledge of compliance issues and relevant codes of conduct and accounts rules 2 years minimum experience in running a housing disrepair caseload. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.
May 02, 2024
Full time
My client is hiring for a Housing Disrepair Fee Earner to join their growing team in Macclesfield, Cheshire. You will responsible for your own case load, and you will deal with all aspects of running a case. Previous experience of running a housing disrepair caseload is essential. The candidate will be familiar with all aspects of the PAP, and ideally be experienced with litigated HDR cases. Key Experience: A complete case handler mindful of statutory legislation, and relevant case law Be able to work with minimal supervision when required An ability to work as a team A proven billing record Ability to keep calm and deliver results in a performance driven environment A proven history in litigation Be IT literate, including knowledge of using case management software, ideally Proclaim Excellent communication skills Ability to work to tight deadlines, effective organisation and time management skills An ability to deliver excellent legal advice while maintaining client care standards A working knowledge of compliance issues and relevant codes of conduct and accounts rules 2 years minimum experience in running a housing disrepair caseload. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.
We are recruiting for a Residential Conveyancing Case Handler with experience in the Conveyancing field, to join a lovely law firm at their office in Radlett. Our client, experts in their field, are a modern and innovative legal firm. They believe firmly in developing their staff and recognising their achievements. The role will be providing dedicated secretarial and administrative assistance to a minimum of 2 fee earners. You will be joining a friendly team, working in a lovely, modern office. What s in it for you? Salary: Up to £30k , depending on experience Hours: Mon-Fri 9am-5.15pm, office based, no hybrid working 25 days holiday (plus 2 additional for Christmas period), pension contribution, fantastic training opportunities! Key responsibilities for the Residential Conveyancing Case Handler: Client Services Progressing the matter file under the Lawyer s instructions, provide a courteous and efficient service to clients, ensure that work sent to clients and related parties is correctly prepared in accordance with the firm s standards and precedents and the Lawyer s instructions Observe the code of practice in all areas as detailed in the Solicitors Code of Conduct and to observe fully the requirements of the Solicitors Accounts Rules Report complaints from clients or third parties to the Team Leader Matters Administration Maintaining control of the Lawyer s caseload to ensure that standards of matter conduct, file management, administration, and accounting are maintained at all times To be fully conversant with the firm s computer systems and follow IT instructions directly and through procedures tabs Assist Lawyer/s to bill all matters promptly and accurately; to maintain a justifiable and accurate level of work-in-progress; to pay and collect disbursements in accordance with professional and internal practice; to properly account for all client monies and effect transfers from client to office account when appropriate Administrative Ordering documents from the HM Land Registry and requesting title papers from lenders where applicable, preparing sale contract papers, ordering searches on purchase matters Requesting funds from clients and their lenders, assisting in the completion of matters, completing Stamp Duty Land Tax Returns and Land Registry applications, scheduling of Deeds Answer the telephone or meet clients who call into the office without an appointment on behalf of the Lawyer Providing updates to and responding to enquiries from clients and agents, brokers, lenders, and other parties representatives Opening and closing client files in accordance with standard procedures including performing on-line money laundering checks Maintain Conveyancer s diary and make appointments For this Residential Conveyancing Case Handler role the employer is looking for: Experience of working within a Conveyancing Department of a Law Firm Creative problem-solving ability, good written and verbal communication skills, good grasp of grammar and spelling, computer literacy in relevant software packages Ability to multi-task, organise, prioritise and plan Confident with the ability to interface and develop relationships with a variety of people, organisation skills including the ability to prioritise work, ability to follow instructions given, good timekeeping If you are interested in this Residential Conveyancing Case Handler role, please apply now! Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
May 02, 2024
Full time
We are recruiting for a Residential Conveyancing Case Handler with experience in the Conveyancing field, to join a lovely law firm at their office in Radlett. Our client, experts in their field, are a modern and innovative legal firm. They believe firmly in developing their staff and recognising their achievements. The role will be providing dedicated secretarial and administrative assistance to a minimum of 2 fee earners. You will be joining a friendly team, working in a lovely, modern office. What s in it for you? Salary: Up to £30k , depending on experience Hours: Mon-Fri 9am-5.15pm, office based, no hybrid working 25 days holiday (plus 2 additional for Christmas period), pension contribution, fantastic training opportunities! Key responsibilities for the Residential Conveyancing Case Handler: Client Services Progressing the matter file under the Lawyer s instructions, provide a courteous and efficient service to clients, ensure that work sent to clients and related parties is correctly prepared in accordance with the firm s standards and precedents and the Lawyer s instructions Observe the code of practice in all areas as detailed in the Solicitors Code of Conduct and to observe fully the requirements of the Solicitors Accounts Rules Report complaints from clients or third parties to the Team Leader Matters Administration Maintaining control of the Lawyer s caseload to ensure that standards of matter conduct, file management, administration, and accounting are maintained at all times To be fully conversant with the firm s computer systems and follow IT instructions directly and through procedures tabs Assist Lawyer/s to bill all matters promptly and accurately; to maintain a justifiable and accurate level of work-in-progress; to pay and collect disbursements in accordance with professional and internal practice; to properly account for all client monies and effect transfers from client to office account when appropriate Administrative Ordering documents from the HM Land Registry and requesting title papers from lenders where applicable, preparing sale contract papers, ordering searches on purchase matters Requesting funds from clients and their lenders, assisting in the completion of matters, completing Stamp Duty Land Tax Returns and Land Registry applications, scheduling of Deeds Answer the telephone or meet clients who call into the office without an appointment on behalf of the Lawyer Providing updates to and responding to enquiries from clients and agents, brokers, lenders, and other parties representatives Opening and closing client files in accordance with standard procedures including performing on-line money laundering checks Maintain Conveyancer s diary and make appointments For this Residential Conveyancing Case Handler role the employer is looking for: Experience of working within a Conveyancing Department of a Law Firm Creative problem-solving ability, good written and verbal communication skills, good grasp of grammar and spelling, computer literacy in relevant software packages Ability to multi-task, organise, prioritise and plan Confident with the ability to interface and develop relationships with a variety of people, organisation skills including the ability to prioritise work, ability to follow instructions given, good timekeeping If you are interested in this Residential Conveyancing Case Handler role, please apply now! Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Have you had experience working in the insurance industry? Are you looking to move into a Commercial Insurance role? Our client is a highly reputable Insurance Broker with several offices and a continued appetite for growth. They have a progressive and supportive approach and pride themselves on going above and beyond for their clients and employees. We have an exciting opportunity for an Insurance Administrator to join the team in the Redruth area. This is a full time permanent role with competitive salary of up to 28,000 per annum (depending on experience) and benefits on offer. The successful candidate will be responsible for carrying out all administration for new and existing clients. Duties will involve data entry of insurance details, claims handling administration and updating client records accurately and efficiently. You will be working with a team of Account Handlers and supporting them day to day. The successful candidate must have; Experience in working within insurance (1-2 years minimum) Personal lines or commercial insurance experience Excellent administration skills High attention to detail Passion for professionalism Knowledge of Excel and other Microsoft packages In return you can expect a very competitive remuneration package, full investment in your professional development and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
May 02, 2024
Full time
Have you had experience working in the insurance industry? Are you looking to move into a Commercial Insurance role? Our client is a highly reputable Insurance Broker with several offices and a continued appetite for growth. They have a progressive and supportive approach and pride themselves on going above and beyond for their clients and employees. We have an exciting opportunity for an Insurance Administrator to join the team in the Redruth area. This is a full time permanent role with competitive salary of up to 28,000 per annum (depending on experience) and benefits on offer. The successful candidate will be responsible for carrying out all administration for new and existing clients. Duties will involve data entry of insurance details, claims handling administration and updating client records accurately and efficiently. You will be working with a team of Account Handlers and supporting them day to day. The successful candidate must have; Experience in working within insurance (1-2 years minimum) Personal lines or commercial insurance experience Excellent administration skills High attention to detail Passion for professionalism Knowledge of Excel and other Microsoft packages In return you can expect a very competitive remuneration package, full investment in your professional development and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.