Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
May 05, 2024
Full time
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
May 05, 2024
Full time
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
Job Description - Associate General Counsel - 12 month fixed term contract (M1D) Job Description Associate General Counsel - 12 month fixed term contract ( Job Number: M1D ) DISCOVER your opportunity Associate General Counsel - Litigation, UK & Lloyd's - 12 month Fixed Term Contract London, UK We are looking for a lawyer with extensive experience of insurance coverage litigation to join our small and collaborative Litigation, UK & Lloyd's team.The team provides legal advice regarding first and third-party coverage related matters spanning a wide range of property and casualty and specialty lines of business and plays a pivotal role in AXA XL's in-house claims counsel capabilities. It also assists the claims teams with day-to-day legal questions and management of litigation. As an Associate General Counsel - Litigation, UK & Lloyd's, you will provide a broad range of insurance law advice to claims handlers in respect of both contentious and non-contentious matters in a wide variety of jurisdictions. You will work on both pre-litigation and litigated claims, as well as managing coverage litigation together with the claims handling team. You will report directly to the Head of Litigation - UK & Lloyd's. You will be retained on a 12-month fixed term contract to commence from May 2024. DISCOVER your opportunity What will your essential responsibilities include? Developing comprehensive and high-quality coverage analyses, litigation and settlement strategies, keeping in mind both the particulars of each case as well as its impact on the entire book of claims and the business generally. Thinking strategically about and managing claims-related litigation. Outside of coverage and litigation advice, providing comprehensive general legal advice to the complex and multi-jurisdictional Claims organization of AXA XL, including regulatory and claims vendor contracting matters. Participating in the development of litigation management systems and processes in collaboration with other internal litigation units. Overseeing the selection and management of qualified, cost-effective outside counsel and other litigation vendors; managing, directing and actively partnering with outside counsel with respect to day-to-day file management, including the development and implementation of settlement, mediation, arbitration, or other dispute resolution strategies. Serving as a subject matter expert and resource to other units across our global insurance platform by providing comprehensive and timely legal advice and training to internal stakeholders including Claims. Reporting on significant case developments and litigation trends to senior management and other internal stakeholders; maintaining regular communication with internal clients and consulting on file strategy. Providing hands-on management for certain high-profile matters in addition to managing external counsel across a broad spectrum of claims-related litigation/arbitration matters. Focusing on individual and 'book of business' issues, including choice of law/venue and policy terms and conditions with a portfolio view of exposures and opportunities to change the law on appeal. You will work closely and collaboratively with the UK, US and Europe & Asia-Pac Claims teams. You will interact regularly with the Underwriting Legal and Policy Wordings teams to enhance the 'Underwriting and Claims feedback loop'. You will report to the Head of Litigation - UK & Lloyd's. We're looking for someone who has these abilities and skills: • International coverage experience: track record of insurance coverage experience, including coverage litigation, arbitration and mediation gained at a top law firm. • Legal credentials: Degree with high academic achievement and solicitor of the Supreme Court of England and Wales or UK barrister. • Preferred but not essential: Proficiency in another European language. • Preferred but not essential:property and casualty and financial lines insurance coverage litigation expertise. • Preferred but not essential: In-house experience with a specialty (re)insurer and experience of managing litigation inside and outside the UK. • Able to understand all facets of claims and apply that knowledge to the global claims organization to assist in moving the technical and strategic agenda forward. • Able to provide assistance with amending and drafting policy wordings from a legal perspective. • Research and Analysis: Possessing the knack for complete and comprehensive researching while being able to deliver crisp, targeted and on-point analysis in a fast-paced environment. • Strategic thinking: Visualize what doesn't exist and know how to get there. Can invent, design and build. Thought leader who is able to facilitate discussions and engage with subject matter experts. • Leadership skills: Demonstrate courage. Coach, train, set expectations, evaluate and hold people accountable for delivering results in a highly matrixed environment. Change agent who can influence others across the organization. • Drafting skills for both internal notes and external communications. • Overseeing e-discovery as and when required. • Cross Border Teamworking: ability to act independently as a number of the internal claims handler clients are based outside the UK. • Mental Agility: Innovative thinker, willing to turn ideas on their heads. Capable of handling highly complex financial data and situations. • Communication and negotiation: Excellent verbal and written communication, collaboration, negotiation and presentation skills. Able to communicate effectively with internal and external stakeholders at all levels of sophistication. • Passion for Results: Work tenaciously to achieve outstanding results. A bias for action. Set high standards for self and others. Act with a sense of urgency and prudence. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. . click apply for full job details
May 05, 2024
Full time
Job Description - Associate General Counsel - 12 month fixed term contract (M1D) Job Description Associate General Counsel - 12 month fixed term contract ( Job Number: M1D ) DISCOVER your opportunity Associate General Counsel - Litigation, UK & Lloyd's - 12 month Fixed Term Contract London, UK We are looking for a lawyer with extensive experience of insurance coverage litigation to join our small and collaborative Litigation, UK & Lloyd's team.The team provides legal advice regarding first and third-party coverage related matters spanning a wide range of property and casualty and specialty lines of business and plays a pivotal role in AXA XL's in-house claims counsel capabilities. It also assists the claims teams with day-to-day legal questions and management of litigation. As an Associate General Counsel - Litigation, UK & Lloyd's, you will provide a broad range of insurance law advice to claims handlers in respect of both contentious and non-contentious matters in a wide variety of jurisdictions. You will work on both pre-litigation and litigated claims, as well as managing coverage litigation together with the claims handling team. You will report directly to the Head of Litigation - UK & Lloyd's. You will be retained on a 12-month fixed term contract to commence from May 2024. DISCOVER your opportunity What will your essential responsibilities include? Developing comprehensive and high-quality coverage analyses, litigation and settlement strategies, keeping in mind both the particulars of each case as well as its impact on the entire book of claims and the business generally. Thinking strategically about and managing claims-related litigation. Outside of coverage and litigation advice, providing comprehensive general legal advice to the complex and multi-jurisdictional Claims organization of AXA XL, including regulatory and claims vendor contracting matters. Participating in the development of litigation management systems and processes in collaboration with other internal litigation units. Overseeing the selection and management of qualified, cost-effective outside counsel and other litigation vendors; managing, directing and actively partnering with outside counsel with respect to day-to-day file management, including the development and implementation of settlement, mediation, arbitration, or other dispute resolution strategies. Serving as a subject matter expert and resource to other units across our global insurance platform by providing comprehensive and timely legal advice and training to internal stakeholders including Claims. Reporting on significant case developments and litigation trends to senior management and other internal stakeholders; maintaining regular communication with internal clients and consulting on file strategy. Providing hands-on management for certain high-profile matters in addition to managing external counsel across a broad spectrum of claims-related litigation/arbitration matters. Focusing on individual and 'book of business' issues, including choice of law/venue and policy terms and conditions with a portfolio view of exposures and opportunities to change the law on appeal. You will work closely and collaboratively with the UK, US and Europe & Asia-Pac Claims teams. You will interact regularly with the Underwriting Legal and Policy Wordings teams to enhance the 'Underwriting and Claims feedback loop'. You will report to the Head of Litigation - UK & Lloyd's. We're looking for someone who has these abilities and skills: • International coverage experience: track record of insurance coverage experience, including coverage litigation, arbitration and mediation gained at a top law firm. • Legal credentials: Degree with high academic achievement and solicitor of the Supreme Court of England and Wales or UK barrister. • Preferred but not essential: Proficiency in another European language. • Preferred but not essential:property and casualty and financial lines insurance coverage litigation expertise. • Preferred but not essential: In-house experience with a specialty (re)insurer and experience of managing litigation inside and outside the UK. • Able to understand all facets of claims and apply that knowledge to the global claims organization to assist in moving the technical and strategic agenda forward. • Able to provide assistance with amending and drafting policy wordings from a legal perspective. • Research and Analysis: Possessing the knack for complete and comprehensive researching while being able to deliver crisp, targeted and on-point analysis in a fast-paced environment. • Strategic thinking: Visualize what doesn't exist and know how to get there. Can invent, design and build. Thought leader who is able to facilitate discussions and engage with subject matter experts. • Leadership skills: Demonstrate courage. Coach, train, set expectations, evaluate and hold people accountable for delivering results in a highly matrixed environment. Change agent who can influence others across the organization. • Drafting skills for both internal notes and external communications. • Overseeing e-discovery as and when required. • Cross Border Teamworking: ability to act independently as a number of the internal claims handler clients are based outside the UK. • Mental Agility: Innovative thinker, willing to turn ideas on their heads. Capable of handling highly complex financial data and situations. • Communication and negotiation: Excellent verbal and written communication, collaboration, negotiation and presentation skills. Able to communicate effectively with internal and external stakeholders at all levels of sophistication. • Passion for Results: Work tenaciously to achieve outstanding results. A bias for action. Set high standards for self and others. Act with a sense of urgency and prudence. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. . click apply for full job details
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
May 05, 2024
Full time
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
May 04, 2024
Full time
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
May 04, 2024
Full time
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
May 04, 2024
Full time
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
May 04, 2024
Full time
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
May 04, 2024
Full time
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
May 04, 2024
Full time
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
May 04, 2024
Full time
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
May 04, 2024
Full time
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
May 03, 2024
Full time
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
May 03, 2024
Full time
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
May 03, 2024
Full time
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
May 03, 2024
Full time
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
May 03, 2024
Full time
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
May 03, 2024
Full time
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
May 03, 2024
Full time
Location: Maxim Central Aviva Zero Motor Claims Handler - Starting salary from 23,900 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the options for a 37.5 and 40 hour contract. There are also part-time contracts available. These are permanent roles and will involve shift patterns covering the hours of 8.00am to 6pm (Monday - Friday) Due to continued growth in this new business area, we have some exciting opportunities available in our Aviva Zero Team! Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we'd love to hear from you. A bit about the job: Your role will be to support our customers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road, but will also continue supporting them for the duration of the claim, arranging provision of a replacement vehicles, paying out vehicle settlements, or giving updates on repairs/liability. You need to work proactively on the claim, building strong relationships with customers, and minimising the inconvenience to their daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Skills and experience we're looking for Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers' journey Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word. What you'll get for this role: Starting salary from 23,900 (depending on skills, experience, and qualifications) Bonus opportunity 6% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days Part time working patterns and flexible working options can also be considered Hybrid working model - mix of working from home and in the office. Office based at Maxim Business Park. Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tool Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on (phone number removed) or send an email to (url removed)
Role: Claims Handler Location: Southampton, Hampshire Salary: 24,100 with regular salary increases Platinum Recruitment support multiple Insurance businesses in the Southampton, Hampshire area, and we have an opportunity for a Claims Handler to join a great team. Monday-Friday 8:00am-5pm What's in it for you? Flexible working options Annual salary reviews Well being activities including yoga Social events Car salary exchange 35 days holiday + option to buy/sell What's involved? Manage incoming claims efficiently Ensuring claims are handed in compliance with company policy and regulators Communicating with customers both over the phone & via email Outbound calls to engage with external third parties Making informed decisions relating to payment of claims, liability, settlement costs and complaints. Prioritising claims, ensuring urgent matters are managed efficiently Identify the indicators of fraud and use investigation techniques to decide if the claim can be progressed to payment or repudiation. Ensure all supporting administrative tasks are completed Entry level candidates will be considered. Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss the Claims Handler role we have that suits you in the Southampton, Hampshire area. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Anna Mabey Job Number: (phone number removed) / INDCOM Job Role: Claims Handler Location: Southampton, Hampshire Platinum Recruitment is acting as an Employment Agency in relation to this vacancy. Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
May 03, 2024
Full time
Role: Claims Handler Location: Southampton, Hampshire Salary: 24,100 with regular salary increases Platinum Recruitment support multiple Insurance businesses in the Southampton, Hampshire area, and we have an opportunity for a Claims Handler to join a great team. Monday-Friday 8:00am-5pm What's in it for you? Flexible working options Annual salary reviews Well being activities including yoga Social events Car salary exchange 35 days holiday + option to buy/sell What's involved? Manage incoming claims efficiently Ensuring claims are handed in compliance with company policy and regulators Communicating with customers both over the phone & via email Outbound calls to engage with external third parties Making informed decisions relating to payment of claims, liability, settlement costs and complaints. Prioritising claims, ensuring urgent matters are managed efficiently Identify the indicators of fraud and use investigation techniques to decide if the claim can be progressed to payment or repudiation. Ensure all supporting administrative tasks are completed Entry level candidates will be considered. Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss the Claims Handler role we have that suits you in the Southampton, Hampshire area. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Anna Mabey Job Number: (phone number removed) / INDCOM Job Role: Claims Handler Location: Southampton, Hampshire Platinum Recruitment is acting as an Employment Agency in relation to this vacancy. Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.