Role - Parts Advisor Salary - £29,250 basic (OTE £33,000) Location - Trafford Park Our client is looking for a motivated and committed Parts Advisor to join their team - The business is a well-known and reputable dealer group in the area, working with several brands. They're offering progression, support, and fantastic training. This is an amazing opportunity to work with a hugely successful, prestige brand and supported by an outstanding employer, who are willing to continually invest in your training and development as the brand moves towards the new hybrid and electric era and continue to remain relevant and at the top of their game. As a Parts Advisor, you will be a team player, who communicates effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on products and services to their customers. Salary and working hours:The business is offering a competitive basic salary of £29,250, with additional (uncapped) bonus' for hours sold, up/cross-sales, and service plan sales - earning between £32,000 - £35,000. Working hours are Monday to 8am-6pm and 1 in 4 Saturday mornings 8:30am-12:30pm. These hours are likely to reduce as the business introduces a key drop-of and pick up process; meaning that the advisors can start later / leave earlier. If this role is of interest to you then please APPLY NOW! Or contact Emma at Richard Abson Group.
May 22, 2024
Full time
Role - Parts Advisor Salary - £29,250 basic (OTE £33,000) Location - Trafford Park Our client is looking for a motivated and committed Parts Advisor to join their team - The business is a well-known and reputable dealer group in the area, working with several brands. They're offering progression, support, and fantastic training. This is an amazing opportunity to work with a hugely successful, prestige brand and supported by an outstanding employer, who are willing to continually invest in your training and development as the brand moves towards the new hybrid and electric era and continue to remain relevant and at the top of their game. As a Parts Advisor, you will be a team player, who communicates effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on products and services to their customers. Salary and working hours:The business is offering a competitive basic salary of £29,250, with additional (uncapped) bonus' for hours sold, up/cross-sales, and service plan sales - earning between £32,000 - £35,000. Working hours are Monday to 8am-6pm and 1 in 4 Saturday mornings 8:30am-12:30pm. These hours are likely to reduce as the business introduces a key drop-of and pick up process; meaning that the advisors can start later / leave earlier. If this role is of interest to you then please APPLY NOW! Or contact Emma at Richard Abson Group.
Sales Assistant - Bromborough Store - Part time (32 hours per week) Base salary of £19,036 with the potential to earn up to £30,000 with On Target Earnings. You will be building rapport with our customers and helping them to choose the best products for their needs. If you're passionate about people & giving great customer service, read on! The Role - Sales Assistant (In other businesses, this could be known as a 'Sales Assistant', 'Sales Advisor', 'Sales Executive', 'Retail Assistant', 'Team Member') We are currently looking for a Sales Consultant to join our team. You would play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best! Your role as a Sales Consultant will involve: Using your natural ability to build rapport with our customers to advise them on Sleep wellness . Using our unique sleepPRO technology to ensure they choose the right mattress for them, giving them a perfect night's sleep every night. Taking customers through the sales process and completing the required order paperwork and credit agreements (full training provided). Working closely with your store colleagues to ensure we offer every customer an outstanding in-store experience, we will give you extensive product training, and ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career! It should be noted that due to the nature of our products, the role will involve you and your colleagues moving product around in store and some cleaning tasks will be necessary to ensure the store and our products are in the best possible condition for our customers. Our busiest times tend to be when our customers are free to come in and visit the store, which includes evenings, weekends and bank holiday weekends. You would be expected to cover some of these as part of your working week but, we understand the importance of a good work life balance so would not be expected to work all of them. Skills needed We are looking for Sales Consultants with pride, passion and a positive 'can do' attitude, devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. Driven to achieve your sales targets. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs. Ideally you will have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed. Our Benefits! In return for your contribution to the store's performance, we offer a base salary of £19,036 p.a. plus uncapped individual commission paid monthly on top of your salary once your minimum sales target is achieved. On target earnings c£30,000 based on your target, but there is no upper limit to what you can earn beyond that! In addition to that we offer you all these extra benefits: Monthly store bonus potential when your store achieves its target Employee discount scheme for Bensons products Medicash - cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more) Unum Income Protection - for peace of mind if you're off work long term due to illness Pension scheme - provided by Legal & General Discounted Gym membership Cycle to Work scheme Annual leave buy & sell scheme - you can top up your holiday entitlement or sell unused days to suit you Enhanced maternity and adoption leave Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics) Learning and development programmes to gain new knowledge and skills Career progression - access to internal opportunities to build your career within Bensons for Beds Long service awards and 'Love to Shop' voucher rewards to spend as you like ( qualifying periods apply) About Bensons for Beds We're Bensons for Beds! We put Sleep Wellness at the heart of everything we do. With 100 years of experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission Apply now If you love meeting new people, engaging with a variety of customers, being part of a team, growing your skills and developing new ones then our Sales Consultant role could be for you. Click now to apply to join us! There is a brief online application process to complete, to tell us about yourself, answer some questions and confirm your eligibility. We'll reply to you asap!
May 22, 2024
Full time
Sales Assistant - Bromborough Store - Part time (32 hours per week) Base salary of £19,036 with the potential to earn up to £30,000 with On Target Earnings. You will be building rapport with our customers and helping them to choose the best products for their needs. If you're passionate about people & giving great customer service, read on! The Role - Sales Assistant (In other businesses, this could be known as a 'Sales Assistant', 'Sales Advisor', 'Sales Executive', 'Retail Assistant', 'Team Member') We are currently looking for a Sales Consultant to join our team. You would play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best! Your role as a Sales Consultant will involve: Using your natural ability to build rapport with our customers to advise them on Sleep wellness . Using our unique sleepPRO technology to ensure they choose the right mattress for them, giving them a perfect night's sleep every night. Taking customers through the sales process and completing the required order paperwork and credit agreements (full training provided). Working closely with your store colleagues to ensure we offer every customer an outstanding in-store experience, we will give you extensive product training, and ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career! It should be noted that due to the nature of our products, the role will involve you and your colleagues moving product around in store and some cleaning tasks will be necessary to ensure the store and our products are in the best possible condition for our customers. Our busiest times tend to be when our customers are free to come in and visit the store, which includes evenings, weekends and bank holiday weekends. You would be expected to cover some of these as part of your working week but, we understand the importance of a good work life balance so would not be expected to work all of them. Skills needed We are looking for Sales Consultants with pride, passion and a positive 'can do' attitude, devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. Driven to achieve your sales targets. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs. Ideally you will have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed. Our Benefits! In return for your contribution to the store's performance, we offer a base salary of £19,036 p.a. plus uncapped individual commission paid monthly on top of your salary once your minimum sales target is achieved. On target earnings c£30,000 based on your target, but there is no upper limit to what you can earn beyond that! In addition to that we offer you all these extra benefits: Monthly store bonus potential when your store achieves its target Employee discount scheme for Bensons products Medicash - cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more) Unum Income Protection - for peace of mind if you're off work long term due to illness Pension scheme - provided by Legal & General Discounted Gym membership Cycle to Work scheme Annual leave buy & sell scheme - you can top up your holiday entitlement or sell unused days to suit you Enhanced maternity and adoption leave Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics) Learning and development programmes to gain new knowledge and skills Career progression - access to internal opportunities to build your career within Bensons for Beds Long service awards and 'Love to Shop' voucher rewards to spend as you like ( qualifying periods apply) About Bensons for Beds We're Bensons for Beds! We put Sleep Wellness at the heart of everything we do. With 100 years of experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission Apply now If you love meeting new people, engaging with a variety of customers, being part of a team, growing your skills and developing new ones then our Sales Consultant role could be for you. Click now to apply to join us! There is a brief online application process to complete, to tell us about yourself, answer some questions and confirm your eligibility. We'll reply to you asap!
The Staffing Network is a labour provider across the UK and we are working in a partnership with a market leading company who are looking for a Customer Service Representative Customer Service Office Administrator Hours/Shift: The role will be 5 over 7 per week which will have a degree of weekend working. The hours will be from a 7:00am start until 18:30 where there will be an 8-hour shift therefore start time range from 07:00-09:30 each day start. Pay Rate: £11.44-£11.50 Job: To ensure that the needs of all customers are satisfied to the required standard and to provide and process information in response to enquiries, claims, requests and concerns about our product and services. To compile and produce reports and KPI s that substantiate the position of the business and our customers with regards to service levels Responsibilities: Tracking of deliveries and compilation and presentation of data gathered Monitor incident reporting applicable to department. Gather information for all potential claims and assist in completion of claims process. Maintain the upkeep of the working area using available resource. Maintain department files electronic and paper. Organise archive rotation where required. Maintain customer and retailer communication to ensure all requirements are fulfilled. Organise and develop tracking reports for all major elements of Spalding operation. Collate DOT (Delivery on Time) reports for Managers and customers Assist in resolving all operational queries late deliveries/ tray collections/ returns/ discrepancies/ rejections. Provide support to operational colleagues as required Experience Required: Basic keyboard skills essential Customer service / liaison essential Experience of dealing with people Strong working knowledge of Microsoft Office Word, Excel and Outlook Basic geographical knowledge. Skills required: Able to work to challenging deadlines in a pressurised environment Good written and verbal communication skills Customer understanding Organisational skills Adaptable and flexible in approach to work Please note that this position requires availability to work flexible hours, and weekends.
May 22, 2024
Full time
The Staffing Network is a labour provider across the UK and we are working in a partnership with a market leading company who are looking for a Customer Service Representative Customer Service Office Administrator Hours/Shift: The role will be 5 over 7 per week which will have a degree of weekend working. The hours will be from a 7:00am start until 18:30 where there will be an 8-hour shift therefore start time range from 07:00-09:30 each day start. Pay Rate: £11.44-£11.50 Job: To ensure that the needs of all customers are satisfied to the required standard and to provide and process information in response to enquiries, claims, requests and concerns about our product and services. To compile and produce reports and KPI s that substantiate the position of the business and our customers with regards to service levels Responsibilities: Tracking of deliveries and compilation and presentation of data gathered Monitor incident reporting applicable to department. Gather information for all potential claims and assist in completion of claims process. Maintain the upkeep of the working area using available resource. Maintain department files electronic and paper. Organise archive rotation where required. Maintain customer and retailer communication to ensure all requirements are fulfilled. Organise and develop tracking reports for all major elements of Spalding operation. Collate DOT (Delivery on Time) reports for Managers and customers Assist in resolving all operational queries late deliveries/ tray collections/ returns/ discrepancies/ rejections. Provide support to operational colleagues as required Experience Required: Basic keyboard skills essential Customer service / liaison essential Experience of dealing with people Strong working knowledge of Microsoft Office Word, Excel and Outlook Basic geographical knowledge. Skills required: Able to work to challenging deadlines in a pressurised environment Good written and verbal communication skills Customer understanding Organisational skills Adaptable and flexible in approach to work Please note that this position requires availability to work flexible hours, and weekends.
A great opportunity to join our amazing customer services team in the waste and recycling industry. Customer Service Representative 23,000 per year Barlborough (Office Based) Permanent / Full time - 37.5 Contracted hours per week Shifts between the hours of 7.45am - 5.30pm Monday to Friday 8am - 1pm Saturdays (Average 1 Saturday in 8) Working in our customer service contact centre, you will be joining a dedicated, passionate, fun and energetic team, helping customers with queries and most importantly offering them resolutions whilst delivering excellent customer service. We are looking for someone who is passionate about customers, has excellent communications skills, attention to detail, a positive attitude and the ability to keep calm under pressure. Ideally you will have some experience within a customer service environment. Knowledge of Microsoft office would be helpful, but is not essential, as we will provide a comprehensive 4-week induction plan to support you. And here's why you'll love it at Biffa. 24 days holiday a year plus Bank Holiday days and the opportunity to buy and sell holidays. Generous pension Medical and dental scheme Cycle to work scheme. Retail, leisure and travel discounts Free parking on site Training and development available which opens the door to a number of great internal progression opportunities. We're here to change the way people think about waste. Whether we're turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 10,000 people around the country trust us to provide them with a career that's always rewarding, often challenging, but never dull. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
May 22, 2024
Full time
A great opportunity to join our amazing customer services team in the waste and recycling industry. Customer Service Representative 23,000 per year Barlborough (Office Based) Permanent / Full time - 37.5 Contracted hours per week Shifts between the hours of 7.45am - 5.30pm Monday to Friday 8am - 1pm Saturdays (Average 1 Saturday in 8) Working in our customer service contact centre, you will be joining a dedicated, passionate, fun and energetic team, helping customers with queries and most importantly offering them resolutions whilst delivering excellent customer service. We are looking for someone who is passionate about customers, has excellent communications skills, attention to detail, a positive attitude and the ability to keep calm under pressure. Ideally you will have some experience within a customer service environment. Knowledge of Microsoft office would be helpful, but is not essential, as we will provide a comprehensive 4-week induction plan to support you. And here's why you'll love it at Biffa. 24 days holiday a year plus Bank Holiday days and the opportunity to buy and sell holidays. Generous pension Medical and dental scheme Cycle to work scheme. Retail, leisure and travel discounts Free parking on site Training and development available which opens the door to a number of great internal progression opportunities. We're here to change the way people think about waste. Whether we're turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 10,000 people around the country trust us to provide them with a career that's always rewarding, often challenging, but never dull. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
Job Title: Commercial Officer (Local Authority) - Kingston Upon Thames Position: Commercial Officer Location: Kingston Upon Thames (Hybrid Working) Contract Duration: 3 Months Hourly Rate: 24/hr About the Role: We are seeking a dynamic and driven Commercial Officer to join a loca authority in Kingston Upon Thames. This is a fantastic opportunity to contribute to the local authority's mission of delivering efficient and effective services to the community. As a Commercial Officer, you will work closely with managers and colleagues to define outcomes, set targets, and monitor performance, fostering a culture of continual improvement. Key Responsibilities: Collaborate with managers and colleagues to define outcomes, set targets, and monitor performance within a culture of continual improvement. Support operational plans to ensure optimal use of team resources. Build strong internal and external partnerships to deliver outcome-focused and efficient services. Support Kingston's commitment to community cohesion, diversity, and social inclusion. Utilise new technologies, particularly Google, to adopt modern, agile working practices. Improve customer service and eliminate paper-based processes wherever possible. Work with the Strategy and Transformation team to gather and analyse needs and outcomes, conducting comprehensive market analysis. Develop and implement a market management strategy integrated with wider ASC strategic developments. Understand market conditions, including supplier information, benchmarks, and industry trends. Build market understanding of Kingston's requirements and their capacity to deliver. Develop and maintain effective working relationships with the market, showcasing negotiation and influencing skills to achieve the best commercial outcomes. Manage contracts to ensure they meet objectives and strategic priorities, including compliance with KPIs and contract adjustments. Inform and lead procurement strategies, ensuring alignment with market management strategies. Develop new spend management procedures and promote sector-wide service performance improvement and transparency. Embed equity, equality, fairness, and diversity into all team and service delivery aspects. Person Specification: To succeed in this role, you will need to: Question and challenge existing ways of working, understanding the broader corporate and external environment. Demonstrate agility and adaptability in both mindset and work practices. Collaborate successfully with key stakeholders within and outside of the Council. Commit to personal and professional development to meet the evolving demands of the role. Exhibit innovation and creativity. Engage in positive cross-organisational communication and team working. Communicate clearly and confidently with colleagues using the most appropriate methods. Possess expert knowledge of client groups and care markets. Have experience in supplier relationship management, contract, and performance management. Demonstrate strong negotiation and influencing skills. Build effective relationships with professionals and key stakeholders. Understand key legislation for Public Sector social care, including health, housing, and social care. Application Process: If you are passionate about making a difference in the community and meet the criteria above, we encourage you to apply.
May 22, 2024
Contractor
Job Title: Commercial Officer (Local Authority) - Kingston Upon Thames Position: Commercial Officer Location: Kingston Upon Thames (Hybrid Working) Contract Duration: 3 Months Hourly Rate: 24/hr About the Role: We are seeking a dynamic and driven Commercial Officer to join a loca authority in Kingston Upon Thames. This is a fantastic opportunity to contribute to the local authority's mission of delivering efficient and effective services to the community. As a Commercial Officer, you will work closely with managers and colleagues to define outcomes, set targets, and monitor performance, fostering a culture of continual improvement. Key Responsibilities: Collaborate with managers and colleagues to define outcomes, set targets, and monitor performance within a culture of continual improvement. Support operational plans to ensure optimal use of team resources. Build strong internal and external partnerships to deliver outcome-focused and efficient services. Support Kingston's commitment to community cohesion, diversity, and social inclusion. Utilise new technologies, particularly Google, to adopt modern, agile working practices. Improve customer service and eliminate paper-based processes wherever possible. Work with the Strategy and Transformation team to gather and analyse needs and outcomes, conducting comprehensive market analysis. Develop and implement a market management strategy integrated with wider ASC strategic developments. Understand market conditions, including supplier information, benchmarks, and industry trends. Build market understanding of Kingston's requirements and their capacity to deliver. Develop and maintain effective working relationships with the market, showcasing negotiation and influencing skills to achieve the best commercial outcomes. Manage contracts to ensure they meet objectives and strategic priorities, including compliance with KPIs and contract adjustments. Inform and lead procurement strategies, ensuring alignment with market management strategies. Develop new spend management procedures and promote sector-wide service performance improvement and transparency. Embed equity, equality, fairness, and diversity into all team and service delivery aspects. Person Specification: To succeed in this role, you will need to: Question and challenge existing ways of working, understanding the broader corporate and external environment. Demonstrate agility and adaptability in both mindset and work practices. Collaborate successfully with key stakeholders within and outside of the Council. Commit to personal and professional development to meet the evolving demands of the role. Exhibit innovation and creativity. Engage in positive cross-organisational communication and team working. Communicate clearly and confidently with colleagues using the most appropriate methods. Possess expert knowledge of client groups and care markets. Have experience in supplier relationship management, contract, and performance management. Demonstrate strong negotiation and influencing skills. Build effective relationships with professionals and key stakeholders. Understand key legislation for Public Sector social care, including health, housing, and social care. Application Process: If you are passionate about making a difference in the community and meet the criteria above, we encourage you to apply.
Location Holborn Store Support Centre and Home, Sainsbury's Supermarkets Ltd 33 Holborn, London, EC1N 2HT Hours Full-time Contract-Type Fixed-Term Assignment Areas of business Group HR Closing date 2024/05/:00:00 Duration 12 months Job ID 228851 Job Description Our people are at the heart of our business, and we are looking for those that are just as passionate about that as we are. Join our People team, and come with us on a journey as we transform the way we do HR. Our team is made up of business partners working with leaders to get the most out of their teams, specialist knowledge in our centres of expertise, and colleague-centric, efficient people services. Our work ranges from making sure that our 150,000+ colleagues are paid on time to attracting brilliant talent to drive our strategy, to unlocking the skills and capability of our colleagues. This is a fast-moving business, and we make sure our policies and rewards keep up with that too. We know flexibility is important and helps you be more productive so there's more choice than ever about where and when you work. When it comes to your development, we'll support your growth in your own unique way. When you join us, you'll be joining a team that knows just what it means to be happy and engaged, and who makes a real impact across our business. Our People Partner will partner with Senior leaders in HR, Corporate Affairs and Corporate Services as a trusted, visible advisor and business partner, supporting the execution and delivery of functional or geographic plans, set out by the Senior Leadership team. You will be a conduit into our centres of excellence, ensuring the correct expertise is engaged to solve business problems. The role will drive our culture, enable performance, coach managers, and deliver a tangible return on investment by building regional or divisional capability, maximising capacity, and cost efficiency to deliver customer outcomes and shareholder value. What you'll do You will play a vital role in partnering with senior leaders in HR, Corporate Affairs and Corporate Services to provide trusted advisory support and guidance. Working collaboratively with the cross-functional teams and centres of excellence, you develop and deliver strategic regional or divisional people plans that address specific functional people challenges. Your responsibilities will involve mobilising and delivering against these plans, driving a high-performance culture through coaching and influencing leaders, executing and embedding business change initiatives, and fostering a collaborative and inclusive environment. Additionally, you will analyse people data to inform decision-making, track progress against targets and measures, and actively contribute to driving positive metrics related to engagement, talent, performance, diversity, equity, and inclusion. Your role will be essential in driving business performance and ensuring that the organisation is equipped with the right capabilities to succeed. Who you are You are a highly experienced and strategic HR professional with a proven track record in partnering with senior leaders and stakeholders in fast-paced and complex commercial organisations. With your CIPD Level 5 + qualification and expertise in creating and delivering people plans in collaboration with Centres of Excellence, you have strong influencing and relationship-building skills. Your talent management experience, coupled with your ability to enable and drive business change and transformation, adds value to the organisation. As a data-driven decision-maker, you excel in analysing and drawing insights from data to inform strategic decision-making. With your deep understanding of organisational design and effectiveness, you contribute to shaping effective business partnerships. Strengths you need to demonstrate Leading Change is the element not just around change initiatives like restructures or business change, but cultural or behavioural change amongst leaders. Be curious, adaptable and innovative. Using data and business insight to support your decisions on approach, and measuring the success of changes implemented. Commercial Acumen is all about knowing the commercial levers of the business and how its people can deliver them. You'll use savvy commercial decision making to have a direct impact on the businesses outcomes, and ensuring decisions you're making add value to the customer. You'll be close to the market and understand how we can stay ahead in an ever-changing market. Collaboration & Influence is all around your matrix working, where within all large businesses there are lots of teams focusing on different things and how do you stay connected with what's going on and how you can work with them to use their expertise. Have a very agile mindset, comfortable with ambiguity and happy to fail fast. Utilising all the different leadership styles to change your approach depending on your audience, enabling you to effectively influence. What you need to know and show Proven track record as a People / HR Business Partner in fast-paced, complex, commercial organisations CIPD Level 5+ or equivalent combination of knowledge skills and experience Experience of creating and delivering people plans in partnerships with CoE's, leading delivery through cross functional teams Strong influencing, partnering and relationship building skills, working with senior leaders and stakeholders across the business to build trusted relationships Experience enabling and delivering business significant business change / transformation Strong data skills, able to identify / analyse and draw insight from data to help inform decision making Organisational design / effectiveness experience in the context of a business partnering role We are committed to being a truly inclusive retailer so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
May 22, 2024
Full time
Location Holborn Store Support Centre and Home, Sainsbury's Supermarkets Ltd 33 Holborn, London, EC1N 2HT Hours Full-time Contract-Type Fixed-Term Assignment Areas of business Group HR Closing date 2024/05/:00:00 Duration 12 months Job ID 228851 Job Description Our people are at the heart of our business, and we are looking for those that are just as passionate about that as we are. Join our People team, and come with us on a journey as we transform the way we do HR. Our team is made up of business partners working with leaders to get the most out of their teams, specialist knowledge in our centres of expertise, and colleague-centric, efficient people services. Our work ranges from making sure that our 150,000+ colleagues are paid on time to attracting brilliant talent to drive our strategy, to unlocking the skills and capability of our colleagues. This is a fast-moving business, and we make sure our policies and rewards keep up with that too. We know flexibility is important and helps you be more productive so there's more choice than ever about where and when you work. When it comes to your development, we'll support your growth in your own unique way. When you join us, you'll be joining a team that knows just what it means to be happy and engaged, and who makes a real impact across our business. Our People Partner will partner with Senior leaders in HR, Corporate Affairs and Corporate Services as a trusted, visible advisor and business partner, supporting the execution and delivery of functional or geographic plans, set out by the Senior Leadership team. You will be a conduit into our centres of excellence, ensuring the correct expertise is engaged to solve business problems. The role will drive our culture, enable performance, coach managers, and deliver a tangible return on investment by building regional or divisional capability, maximising capacity, and cost efficiency to deliver customer outcomes and shareholder value. What you'll do You will play a vital role in partnering with senior leaders in HR, Corporate Affairs and Corporate Services to provide trusted advisory support and guidance. Working collaboratively with the cross-functional teams and centres of excellence, you develop and deliver strategic regional or divisional people plans that address specific functional people challenges. Your responsibilities will involve mobilising and delivering against these plans, driving a high-performance culture through coaching and influencing leaders, executing and embedding business change initiatives, and fostering a collaborative and inclusive environment. Additionally, you will analyse people data to inform decision-making, track progress against targets and measures, and actively contribute to driving positive metrics related to engagement, talent, performance, diversity, equity, and inclusion. Your role will be essential in driving business performance and ensuring that the organisation is equipped with the right capabilities to succeed. Who you are You are a highly experienced and strategic HR professional with a proven track record in partnering with senior leaders and stakeholders in fast-paced and complex commercial organisations. With your CIPD Level 5 + qualification and expertise in creating and delivering people plans in collaboration with Centres of Excellence, you have strong influencing and relationship-building skills. Your talent management experience, coupled with your ability to enable and drive business change and transformation, adds value to the organisation. As a data-driven decision-maker, you excel in analysing and drawing insights from data to inform strategic decision-making. With your deep understanding of organisational design and effectiveness, you contribute to shaping effective business partnerships. Strengths you need to demonstrate Leading Change is the element not just around change initiatives like restructures or business change, but cultural or behavioural change amongst leaders. Be curious, adaptable and innovative. Using data and business insight to support your decisions on approach, and measuring the success of changes implemented. Commercial Acumen is all about knowing the commercial levers of the business and how its people can deliver them. You'll use savvy commercial decision making to have a direct impact on the businesses outcomes, and ensuring decisions you're making add value to the customer. You'll be close to the market and understand how we can stay ahead in an ever-changing market. Collaboration & Influence is all around your matrix working, where within all large businesses there are lots of teams focusing on different things and how do you stay connected with what's going on and how you can work with them to use their expertise. Have a very agile mindset, comfortable with ambiguity and happy to fail fast. Utilising all the different leadership styles to change your approach depending on your audience, enabling you to effectively influence. What you need to know and show Proven track record as a People / HR Business Partner in fast-paced, complex, commercial organisations CIPD Level 5+ or equivalent combination of knowledge skills and experience Experience of creating and delivering people plans in partnerships with CoE's, leading delivery through cross functional teams Strong influencing, partnering and relationship building skills, working with senior leaders and stakeholders across the business to build trusted relationships Experience enabling and delivering business significant business change / transformation Strong data skills, able to identify / analyse and draw insight from data to help inform decision making Organisational design / effectiveness experience in the context of a business partnering role We are committed to being a truly inclusive retailer so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
Job Introduction As a Railway Enforcement Officer (REO), your role will be to patrol trains and stations to ensure the security of our railway by reducing crime, anti-social behaviour and fare evasion. At times, you will find yourself working in partnership with Revenue Protection Officers and outside agencies to carry out your duties such as large scale ticketing checks at stations. Working in a team, you'll have supportive colleagues and a large number of passengers to deal with in a courteous manner. Candidates should be aware that a large part of this role will be dealing with anti-social behaviour and looking to de-escalate confrontational situations. Although used as a last resort, this role will require regular physical intervention and conflict. Full physical intervention and conflict management training will be provided. Please be aware if you are applying for Snodland then a full and clean UK drivers licence is essential, in this role you will be carrying out the same duties mentioned however you will be traveling around the network using a company vehicle as part of the "Mobile Response Unit" Role Responsibility You will have a number of responsibilities and duties within this role, including but not limited to: Travelling around the network on the Trains on a daily basis, inspecting passengers' tickets Issuing penalty fares when deemed necessary Undertaking minor crime investigations by seizing and preserving evidence and taking crime reports and statements. Carrying out large scale ticket checking blocks at Stations Dealing with anti-social behaviour Reducing crime and ensuring the security of our passengers on the network Complying with all company standards and guidelines at all times On appointment into a REO role you will be enrolled into the Passenger Services Apprenticeship Programme which will lead to a nationally recognised qualification. You will be given full vocational training (including functional skills) as well as be trained in physical intervention to ensure you have the skills, experience and knowledge required for the role. Vetting This role is exempt from the Rehabilitation of Offenders Act 1974. Applicants must declare all criminal history including arrested, summoned, charged, cautioned or convicted offences including traffic related offences and financial sanctions such as Bankruptcy or CCJ's whether as an adult or a juvenile on their application form. For the purpose of the BTP vetting you will be required to demonstrate evidence that you have been a UK resident for a minimum of 3 years In addition, successful candidates will be subject to NPPV Level 2 Vetting undertaken by the British Transport Police. Working here You will work a varied shift pattern that will include weekends, bank holidays and nights. Applicants not living locally to the advertised depot are strongly recommended to have their own transport to enable them to meet the shifts requirements. You may be required to start work as early as 0600 hrs and finish as late as 0200 hrs. Your working rota will be 1 week of early shifts and 3 weeks of late shifts. The Ideal Candidate To be considered for this role you should demonstrate the following in your application: Good verbal and written communication skills including tact and diplomacy. Previous experience of working in an environment with a high level of customer contact, ideally where you have had to deal with and physical intervention on a regular basis. Ability to make sound decision when under pressure. Assertive resilient and able to remain professional in confrontational situations. Able to work using own initiative and as part of a team. Able to evaluate and interpret information in order to make appropriate decisions. Candidates with a background as an Enforcement Officer, Prison Officer or from the Police would be highly suited to these positions. You need to live within a 45 minute radius of the station that you are applying for, if you do not live within the required vicinity your application will be withdrawn. Are you interested in finding out more about all of the different types of roles Southeastern have to offer? Then register your interest today to attend one of our Recruitment Webinars by following the link below!: Package Description Southeastern recognises the value of every individual employee and offers benefits that reflect this. As well as a generous salary , we offer an comprehensive benefits package which includes; A Contributory Final Salary Pension Scheme Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel) After a qualifying period, reduced rate travel on other train operators, including European services Up to 32 days annual leave entitlement, depending on roster patterns (which includes bank holidays) Access to an array of discounts for retail and leisure products through our benefits scheme. Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave. Full training, a nationally recognised qualification and full, free uniform is provided. About the Company About Southeastern Southeastern runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations and covering 540 miles of track. Just over 4,600 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are: We aim to be the best We make the difference together We care passionately about our people and our passengers We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some of the great Diversity and Inclusion initiatives our Head of Colleague Experience has been leading on here . We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve. We welcome and encourage applications from people of all backgrounds. We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here . If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date. All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation. We are unable to offer sponsorship to work in the UK. This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment. SOUTHEASTERN is owned by SE Trains Ltd, a subsidiary of the Department for Transport's public sector owning group, 'DOHL.' DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.
May 22, 2024
Full time
Job Introduction As a Railway Enforcement Officer (REO), your role will be to patrol trains and stations to ensure the security of our railway by reducing crime, anti-social behaviour and fare evasion. At times, you will find yourself working in partnership with Revenue Protection Officers and outside agencies to carry out your duties such as large scale ticketing checks at stations. Working in a team, you'll have supportive colleagues and a large number of passengers to deal with in a courteous manner. Candidates should be aware that a large part of this role will be dealing with anti-social behaviour and looking to de-escalate confrontational situations. Although used as a last resort, this role will require regular physical intervention and conflict. Full physical intervention and conflict management training will be provided. Please be aware if you are applying for Snodland then a full and clean UK drivers licence is essential, in this role you will be carrying out the same duties mentioned however you will be traveling around the network using a company vehicle as part of the "Mobile Response Unit" Role Responsibility You will have a number of responsibilities and duties within this role, including but not limited to: Travelling around the network on the Trains on a daily basis, inspecting passengers' tickets Issuing penalty fares when deemed necessary Undertaking minor crime investigations by seizing and preserving evidence and taking crime reports and statements. Carrying out large scale ticket checking blocks at Stations Dealing with anti-social behaviour Reducing crime and ensuring the security of our passengers on the network Complying with all company standards and guidelines at all times On appointment into a REO role you will be enrolled into the Passenger Services Apprenticeship Programme which will lead to a nationally recognised qualification. You will be given full vocational training (including functional skills) as well as be trained in physical intervention to ensure you have the skills, experience and knowledge required for the role. Vetting This role is exempt from the Rehabilitation of Offenders Act 1974. Applicants must declare all criminal history including arrested, summoned, charged, cautioned or convicted offences including traffic related offences and financial sanctions such as Bankruptcy or CCJ's whether as an adult or a juvenile on their application form. For the purpose of the BTP vetting you will be required to demonstrate evidence that you have been a UK resident for a minimum of 3 years In addition, successful candidates will be subject to NPPV Level 2 Vetting undertaken by the British Transport Police. Working here You will work a varied shift pattern that will include weekends, bank holidays and nights. Applicants not living locally to the advertised depot are strongly recommended to have their own transport to enable them to meet the shifts requirements. You may be required to start work as early as 0600 hrs and finish as late as 0200 hrs. Your working rota will be 1 week of early shifts and 3 weeks of late shifts. The Ideal Candidate To be considered for this role you should demonstrate the following in your application: Good verbal and written communication skills including tact and diplomacy. Previous experience of working in an environment with a high level of customer contact, ideally where you have had to deal with and physical intervention on a regular basis. Ability to make sound decision when under pressure. Assertive resilient and able to remain professional in confrontational situations. Able to work using own initiative and as part of a team. Able to evaluate and interpret information in order to make appropriate decisions. Candidates with a background as an Enforcement Officer, Prison Officer or from the Police would be highly suited to these positions. You need to live within a 45 minute radius of the station that you are applying for, if you do not live within the required vicinity your application will be withdrawn. Are you interested in finding out more about all of the different types of roles Southeastern have to offer? Then register your interest today to attend one of our Recruitment Webinars by following the link below!: Package Description Southeastern recognises the value of every individual employee and offers benefits that reflect this. As well as a generous salary , we offer an comprehensive benefits package which includes; A Contributory Final Salary Pension Scheme Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel) After a qualifying period, reduced rate travel on other train operators, including European services Up to 32 days annual leave entitlement, depending on roster patterns (which includes bank holidays) Access to an array of discounts for retail and leisure products through our benefits scheme. Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave. Full training, a nationally recognised qualification and full, free uniform is provided. About the Company About Southeastern Southeastern runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations and covering 540 miles of track. Just over 4,600 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are: We aim to be the best We make the difference together We care passionately about our people and our passengers We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some of the great Diversity and Inclusion initiatives our Head of Colleague Experience has been leading on here . We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve. We welcome and encourage applications from people of all backgrounds. We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here . If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date. All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation. We are unable to offer sponsorship to work in the UK. This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment. SOUTHEASTERN is owned by SE Trains Ltd, a subsidiary of the Department for Transport's public sector owning group, 'DOHL.' DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.
JOB DESCRIPTION The Role: Passion & experience researching & identifying new & commercial trends & opportunities in Upholstery, specific to Shape & Accent Chairs Supporting the creation of cohesive and coordinated design looks across Next Home Upholstery Designing for all Next customer styles Excellent CAD & Adobe Skills Identifying opportunities for upholstery shapes in our range. Ensuring broad style choice in shape that reflects our customer profiles. Communicate ideas through beautiful mood boards and sketches/renders. Create technical specs and drawings to brief manufacture Work collaboratively with manufacturers. Research and inspirational travel as well as product development trips with manufacturers Work closely with buying and merchandising colleagues to build a range reflecting the style and price architecture of Next Home. About You: Excellent presentation skills and experience presenting to stakeholders Strong experience of working as an Upholstery Designer, specifically chairs. Passion for Upholstery Excellent CAD & Adobe Skills Good communication skills Excellent influencing & negotiating skills Accomplished range building skills, challenging and balancing newness and commerciality Qualified to degree or equivalent Have a listen to our Head of Design Susie Gibson talking about all things Design within the amazing world of Next Home, click here to see the podcast! "Designers Designers. Who live in the world of design and who find it hard to turn it off. It's like intrinsic to what they do. They are literally obsessed with it. It is obviously really important for people to have hobbies and everything outside of work and have a work life balance too. The vast majority of my team are Designers Designers, they are obsessed with what they do, obsessed with their product and the detail. They live and breath it." Please note, as part of the application process we require you to submit examples of your Portfolio. Applications without a Portfolio will not be considered. ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.
May 22, 2024
Full time
JOB DESCRIPTION The Role: Passion & experience researching & identifying new & commercial trends & opportunities in Upholstery, specific to Shape & Accent Chairs Supporting the creation of cohesive and coordinated design looks across Next Home Upholstery Designing for all Next customer styles Excellent CAD & Adobe Skills Identifying opportunities for upholstery shapes in our range. Ensuring broad style choice in shape that reflects our customer profiles. Communicate ideas through beautiful mood boards and sketches/renders. Create technical specs and drawings to brief manufacture Work collaboratively with manufacturers. Research and inspirational travel as well as product development trips with manufacturers Work closely with buying and merchandising colleagues to build a range reflecting the style and price architecture of Next Home. About You: Excellent presentation skills and experience presenting to stakeholders Strong experience of working as an Upholstery Designer, specifically chairs. Passion for Upholstery Excellent CAD & Adobe Skills Good communication skills Excellent influencing & negotiating skills Accomplished range building skills, challenging and balancing newness and commerciality Qualified to degree or equivalent Have a listen to our Head of Design Susie Gibson talking about all things Design within the amazing world of Next Home, click here to see the podcast! "Designers Designers. Who live in the world of design and who find it hard to turn it off. It's like intrinsic to what they do. They are literally obsessed with it. It is obviously really important for people to have hobbies and everything outside of work and have a work life balance too. The vast majority of my team are Designers Designers, they are obsessed with what they do, obsessed with their product and the detail. They live and breath it." Please note, as part of the application process we require you to submit examples of your Portfolio. Applications without a Portfolio will not be considered. ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.
JOB DESCRIPTION A unique opportunity has arisen to join our fantastic Home team as a Children's Bedroom Furniture, Cabinet and Dining Designer! We are looking for a trend led, creative Designer with a love of furniture. About the Role: Experience of researching & identifying new & commercial trends & opportunities in furniture, specific to Children's furniture, children's lighting, dining and cabinetry Supporting the creation of cohesive and coordinated design looks across the Next Home range. Designing for all Next customer styles Identifying opportunities for our furniture ranges and ensuring broad style choice in style that reflects our customer profiles. Communicating ideas through beautiful mood boards and sketches/renders. Creating technical specs and drawings to brief manufacturers Go on amazing inspirational travel trips as well as product development trips with manufacturers Work closely with buying and merchandising colleagues to build a range reflecting the style and price architecture of Next Home. About You: Excellent presentation skills and experience presenting to stakeholders Strong experience of working as a Furniture Designer. Keen eye for identifying, communicating and executing emerging trends Passion for design Excellent CAD, Adobe and visualisation skills Good communication skills Excellent influencing & negotiating skills Accomplished range building skills and experience of challenging and balancing newness and commercialism Qualified to degree or equivalent "Designers Designers. Who live in the world of design and who find it hard to turn it off. It's like intrinsic to what they do. They are literally obsessed with it. It is obviously really important for people to have hobbies and everything outside of work and have a work life balance too. The vast majority of my team are Designers Designers, they are obsessed with what they do, obsessed with their product and the detail. They live and breath it." Please note, as part of the application process we require you to submit examples of your Portfolio. Applications without a Portfolio will not be considered. ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.
May 22, 2024
Full time
JOB DESCRIPTION A unique opportunity has arisen to join our fantastic Home team as a Children's Bedroom Furniture, Cabinet and Dining Designer! We are looking for a trend led, creative Designer with a love of furniture. About the Role: Experience of researching & identifying new & commercial trends & opportunities in furniture, specific to Children's furniture, children's lighting, dining and cabinetry Supporting the creation of cohesive and coordinated design looks across the Next Home range. Designing for all Next customer styles Identifying opportunities for our furniture ranges and ensuring broad style choice in style that reflects our customer profiles. Communicating ideas through beautiful mood boards and sketches/renders. Creating technical specs and drawings to brief manufacturers Go on amazing inspirational travel trips as well as product development trips with manufacturers Work closely with buying and merchandising colleagues to build a range reflecting the style and price architecture of Next Home. About You: Excellent presentation skills and experience presenting to stakeholders Strong experience of working as a Furniture Designer. Keen eye for identifying, communicating and executing emerging trends Passion for design Excellent CAD, Adobe and visualisation skills Good communication skills Excellent influencing & negotiating skills Accomplished range building skills and experience of challenging and balancing newness and commercialism Qualified to degree or equivalent "Designers Designers. Who live in the world of design and who find it hard to turn it off. It's like intrinsic to what they do. They are literally obsessed with it. It is obviously really important for people to have hobbies and everything outside of work and have a work life balance too. The vast majority of my team are Designers Designers, they are obsessed with what they do, obsessed with their product and the detail. They live and breath it." Please note, as part of the application process we require you to submit examples of your Portfolio. Applications without a Portfolio will not be considered. ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.
Job Introduction As a Railway Enforcement Officer (REO), your role will be to patrol trains and stations to ensure the security of our railway by reducing crime, anti-social behaviour and fare evasion. At times, you will find yourself working in partnership with Revenue Protection Officers and outside agencies to carry out your duties such as large scale ticketing checks at stations. Working in a team, you'll have supportive colleagues and a large number of passengers to deal with in a courteous manner. Candidates should be aware that a large part of this role will be dealing with anti-social behaviour and looking to de-escalate confrontational situations. Although used as a last resort, this role will require regular physical intervention and conflict. Full physical intervention and conflict management training will be provided. Please be aware if you are applying for Snodland then a full and clean UK drivers licence is essential, in this role you will be carrying out the same duties mentioned however you will be traveling around the network using a company vehicle as part of the "Mobile Response Unit" Role Responsibility You will have a number of responsibilities and duties within this role, including but not limited to: Travelling around the network on the Trains on a daily basis, inspecting passengers' tickets Issuing penalty fares when deemed necessary Undertaking minor crime investigations by seizing and preserving evidence and taking crime reports and statements. Carrying out large scale ticket checking blocks at Stations Dealing with anti-social behaviour Reducing crime and ensuring the security of our passengers on the network Complying with all company standards and guidelines at all times On appointment into a REO role you will be enrolled into the Passenger Services Apprenticeship Programme which will lead to a nationally recognised qualification. You will be given full vocational training (including functional skills) as well as be trained in physical intervention to ensure you have the skills, experience and knowledge required for the role. Vetting This role is exempt from the Rehabilitation of Offenders Act 1974. Applicants must declare all criminal history including arrested, summoned, charged, cautioned or convicted offences including traffic related offences and financial sanctions such as Bankruptcy or CCJ's whether as an adult or a juvenile on their application form. For the purpose of the BTP vetting you will be required to demonstrate evidence that you have been a UK resident for a minimum of 3 years In addition, successful candidates will be subject to NPPV Level 2 Vetting undertaken by the British Transport Police. Working here You will work a varied shift pattern that will include weekends, bank holidays and nights. Applicants not living locally to the advertised depot are strongly recommended to have their own transport to enable them to meet the shifts requirements. You may be required to start work as early as 0600 hrs and finish as late as 0200 hrs. Your working rota will be 1 week of early shifts and 3 weeks of late shifts. The Ideal Candidate To be considered for this role you should demonstrate the following in your application: Good verbal and written communication skills including tact and diplomacy. Previous experience of working in an environment with a high level of customer contact, ideally where you have had to deal with and physical intervention on a regular basis. Ability to make sound decision when under pressure. Assertive resilient and able to remain professional in confrontational situations. Able to work using own initiative and as part of a team. Able to evaluate and interpret information in order to make appropriate decisions. Candidates with a background as an Enforcement Officer, Prison Officer or from the Police would be highly suited to these positions. You need to live within a 45 minute radius of the station that you are applying for, if you do not live within the required vicinity your application will be withdrawn. Are you interested in finding out more about all of the different types of roles Southeastern have to offer? Then register your interest today to attend one of our Recruitment Webinars by following the link below!: Package Description Southeastern recognises the value of every individual employee and offers benefits that reflect this. As well as a generous salary , we offer an comprehensive benefits package which includes; A Contributory Final Salary Pension Scheme Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel) After a qualifying period, reduced rate travel on other train operators, including European services Up to 32 days annual leave entitlement, depending on roster patterns (which includes bank holidays) Access to an array of discounts for retail and leisure products through our benefits scheme. Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave. Full training, a nationally recognised qualification and full, free uniform is provided. About the Company About Southeastern Southeastern runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations and covering 540 miles of track. Just over 4,600 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are: We aim to be the best We make the difference together We care passionately about our people and our passengers We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some of the great Diversity and Inclusion initiatives our Head of Colleague Experience has been leading on here . We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve. We welcome and encourage applications from people of all backgrounds. We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here . If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date. All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation. We are unable to offer sponsorship to work in the UK. This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment. SOUTHEASTERN is owned by SE Trains Ltd, a subsidiary of the Department for Transport's public sector owning group, 'DOHL.' DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.
May 22, 2024
Full time
Job Introduction As a Railway Enforcement Officer (REO), your role will be to patrol trains and stations to ensure the security of our railway by reducing crime, anti-social behaviour and fare evasion. At times, you will find yourself working in partnership with Revenue Protection Officers and outside agencies to carry out your duties such as large scale ticketing checks at stations. Working in a team, you'll have supportive colleagues and a large number of passengers to deal with in a courteous manner. Candidates should be aware that a large part of this role will be dealing with anti-social behaviour and looking to de-escalate confrontational situations. Although used as a last resort, this role will require regular physical intervention and conflict. Full physical intervention and conflict management training will be provided. Please be aware if you are applying for Snodland then a full and clean UK drivers licence is essential, in this role you will be carrying out the same duties mentioned however you will be traveling around the network using a company vehicle as part of the "Mobile Response Unit" Role Responsibility You will have a number of responsibilities and duties within this role, including but not limited to: Travelling around the network on the Trains on a daily basis, inspecting passengers' tickets Issuing penalty fares when deemed necessary Undertaking minor crime investigations by seizing and preserving evidence and taking crime reports and statements. Carrying out large scale ticket checking blocks at Stations Dealing with anti-social behaviour Reducing crime and ensuring the security of our passengers on the network Complying with all company standards and guidelines at all times On appointment into a REO role you will be enrolled into the Passenger Services Apprenticeship Programme which will lead to a nationally recognised qualification. You will be given full vocational training (including functional skills) as well as be trained in physical intervention to ensure you have the skills, experience and knowledge required for the role. Vetting This role is exempt from the Rehabilitation of Offenders Act 1974. Applicants must declare all criminal history including arrested, summoned, charged, cautioned or convicted offences including traffic related offences and financial sanctions such as Bankruptcy or CCJ's whether as an adult or a juvenile on their application form. For the purpose of the BTP vetting you will be required to demonstrate evidence that you have been a UK resident for a minimum of 3 years In addition, successful candidates will be subject to NPPV Level 2 Vetting undertaken by the British Transport Police. Working here You will work a varied shift pattern that will include weekends, bank holidays and nights. Applicants not living locally to the advertised depot are strongly recommended to have their own transport to enable them to meet the shifts requirements. You may be required to start work as early as 0600 hrs and finish as late as 0200 hrs. Your working rota will be 1 week of early shifts and 3 weeks of late shifts. The Ideal Candidate To be considered for this role you should demonstrate the following in your application: Good verbal and written communication skills including tact and diplomacy. Previous experience of working in an environment with a high level of customer contact, ideally where you have had to deal with and physical intervention on a regular basis. Ability to make sound decision when under pressure. Assertive resilient and able to remain professional in confrontational situations. Able to work using own initiative and as part of a team. Able to evaluate and interpret information in order to make appropriate decisions. Candidates with a background as an Enforcement Officer, Prison Officer or from the Police would be highly suited to these positions. You need to live within a 45 minute radius of the station that you are applying for, if you do not live within the required vicinity your application will be withdrawn. Are you interested in finding out more about all of the different types of roles Southeastern have to offer? Then register your interest today to attend one of our Recruitment Webinars by following the link below!: Package Description Southeastern recognises the value of every individual employee and offers benefits that reflect this. As well as a generous salary , we offer an comprehensive benefits package which includes; A Contributory Final Salary Pension Scheme Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel) After a qualifying period, reduced rate travel on other train operators, including European services Up to 32 days annual leave entitlement, depending on roster patterns (which includes bank holidays) Access to an array of discounts for retail and leisure products through our benefits scheme. Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave. Full training, a nationally recognised qualification and full, free uniform is provided. About the Company About Southeastern Southeastern runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations and covering 540 miles of track. Just over 4,600 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are: We aim to be the best We make the difference together We care passionately about our people and our passengers We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some of the great Diversity and Inclusion initiatives our Head of Colleague Experience has been leading on here . We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve. We welcome and encourage applications from people of all backgrounds. We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here . If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date. All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation. We are unable to offer sponsorship to work in the UK. This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment. SOUTHEASTERN is owned by SE Trains Ltd, a subsidiary of the Department for Transport's public sector owning group, 'DOHL.' DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.
Adults, Social Worker, Permanent, Southend Your new company Southend-on-Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the Southend 2050 ambition and make lives better for the people of Southend. Working for Southend-on-Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovate environment, with the benefit of flexible working practices to support a positive work-life balance. As a Unitary Authority, we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference. Your new role Southend Council have an exciting opportunity for a permanent full-time Social Worker to join the Ageing Well West Service.Within this position, hybrid working opportunities are available. However, a flexible approach is required as you will be required to be on site and travel around the city, as and when needed.The Ageing Well Service provides assessment and review functions for older aged adults and older adults with mental ill health. This is an exciting opportunity for a dynamic Social Worker to work in Southend-on-Sea.This post is crucial to the delivery of person-centred care assessments and supporting adults to remain as independent as possible. Working alongside health colleagues to prevent adults from being admitted to long term residential care and supporting interdependence with the community, you will support adults and their carers as a 'change agent' to build on their strengths, assets and abilities to self-manage.If you are a person who is passionate and highly motivated about developing services within a health and social care perspective, we would want to hear from you.In return, we will offer professional supervision, appraisal and regular training. What you'll need to succeed To be successful in this position you must be able to work in the UK, have a recognised Social Work qualification and be registered with the Social Work England and have completed your ASYE.You must have current experience of working in the Adult Social Care sector and have the ability to build excellent working relationships with other agencies/professionals at all levels. You will need to be able to scope out community assets to better inform those people we work with.You must have knowledge of relevant legislation and regulations, skills in assessment of carers and the ability to provide support and guidance to carers is essential.You need to have experience of applying the Care Act (2014), Mental Capacity Act (2005) and managing adult safeguarding enquires or have a good understanding/knowledge if no direct experience is available. What you'll get in return Pension: Southend-on-Sea City Council provide membership of the Local Government Pension Scheme (LGPS) for employees aged under 75. The LGPS is a generous scheme and provides you with a future income, independent of share prices and stock market fluctuations.Leave Entitlements:We offer our employees a generous leave entitlement from 25 days up to 32 days based on length of service (Continuous service). Southend-on-Sea City Council also offer a range of flexible working and family-friendly leave. We also offer paid time off to allow employees to undertake volunteering activities Here at Southend-on-Sea City Council we also offer our employees free access to a benefit portal that provides access to wellbeing support and a range of salary sacrifice schemes to help spread the cost of items, including: Bicycles, cars, electronics and gym membership.The portal also provides access to a range of discounts on products and services including retail, food shopping, travel, dining out and leisure activities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. #
May 21, 2024
Full time
Adults, Social Worker, Permanent, Southend Your new company Southend-on-Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the Southend 2050 ambition and make lives better for the people of Southend. Working for Southend-on-Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovate environment, with the benefit of flexible working practices to support a positive work-life balance. As a Unitary Authority, we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference. Your new role Southend Council have an exciting opportunity for a permanent full-time Social Worker to join the Ageing Well West Service.Within this position, hybrid working opportunities are available. However, a flexible approach is required as you will be required to be on site and travel around the city, as and when needed.The Ageing Well Service provides assessment and review functions for older aged adults and older adults with mental ill health. This is an exciting opportunity for a dynamic Social Worker to work in Southend-on-Sea.This post is crucial to the delivery of person-centred care assessments and supporting adults to remain as independent as possible. Working alongside health colleagues to prevent adults from being admitted to long term residential care and supporting interdependence with the community, you will support adults and their carers as a 'change agent' to build on their strengths, assets and abilities to self-manage.If you are a person who is passionate and highly motivated about developing services within a health and social care perspective, we would want to hear from you.In return, we will offer professional supervision, appraisal and regular training. What you'll need to succeed To be successful in this position you must be able to work in the UK, have a recognised Social Work qualification and be registered with the Social Work England and have completed your ASYE.You must have current experience of working in the Adult Social Care sector and have the ability to build excellent working relationships with other agencies/professionals at all levels. You will need to be able to scope out community assets to better inform those people we work with.You must have knowledge of relevant legislation and regulations, skills in assessment of carers and the ability to provide support and guidance to carers is essential.You need to have experience of applying the Care Act (2014), Mental Capacity Act (2005) and managing adult safeguarding enquires or have a good understanding/knowledge if no direct experience is available. What you'll get in return Pension: Southend-on-Sea City Council provide membership of the Local Government Pension Scheme (LGPS) for employees aged under 75. The LGPS is a generous scheme and provides you with a future income, independent of share prices and stock market fluctuations.Leave Entitlements:We offer our employees a generous leave entitlement from 25 days up to 32 days based on length of service (Continuous service). Southend-on-Sea City Council also offer a range of flexible working and family-friendly leave. We also offer paid time off to allow employees to undertake volunteering activities Here at Southend-on-Sea City Council we also offer our employees free access to a benefit portal that provides access to wellbeing support and a range of salary sacrifice schemes to help spread the cost of items, including: Bicycles, cars, electronics and gym membership.The portal also provides access to a range of discounts on products and services including retail, food shopping, travel, dining out and leisure activities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. #
Job Introduction As a Railway Enforcement Officer (REO), your role will be to patrol trains and stations to ensure the security of our railway by reducing crime, anti-social behaviour and fare evasion. At times, you will find yourself working in partnership with Revenue Protection Officers and outside agencies to carry out your duties such as large scale ticketing checks at stations. Working in a team, you'll have supportive colleagues and a large number of passengers to deal with in a courteous manner. Candidates should be aware that a large part of this role will be dealing with anti-social behaviour and looking to de-escalate confrontational situations. Although used as a last resort, this role will require regular physical intervention and conflict. Full physical intervention and conflict management training will be provided. Please be aware if you are applying for Snodland then a full and clean UK drivers licence is essential, in this role you will be carrying out the same duties mentioned however you will be traveling around the network using a company vehicle as part of the "Mobile Response Unit" Role Responsibility You will have a number of responsibilities and duties within this role, including but not limited to: Travelling around the network on the Trains on a daily basis, inspecting passengers' tickets Issuing penalty fares when deemed necessary Undertaking minor crime investigations by seizing and preserving evidence and taking crime reports and statements. Carrying out large scale ticket checking blocks at Stations Dealing with anti-social behaviour Reducing crime and ensuring the security of our passengers on the network Complying with all company standards and guidelines at all times On appointment into a REO role you will be enrolled into the Passenger Services Apprenticeship Programme which will lead to a nationally recognised qualification. You will be given full vocational training (including functional skills) as well as be trained in physical intervention to ensure you have the skills, experience and knowledge required for the role. Vetting This role is exempt from the Rehabilitation of Offenders Act 1974. Applicants must declare all criminal history including arrested, summoned, charged, cautioned or convicted offences including traffic related offences and financial sanctions such as Bankruptcy or CCJ's whether as an adult or a juvenile on their application form. For the purpose of the BTP vetting you will be required to demonstrate evidence that you have been a UK resident for a minimum of 3 years In addition, successful candidates will be subject to NPPV Level 2 Vetting undertaken by the British Transport Police. Working here You will work a varied shift pattern that will include weekends, bank holidays and nights. Applicants not living locally to the advertised depot are strongly recommended to have their own transport to enable them to meet the shifts requirements. You may be required to start work as early as 0600 hrs and finish as late as 0200 hrs. Your working rota will be 1 week of early shifts and 3 weeks of late shifts. The Ideal Candidate To be considered for this role you should demonstrate the following in your application: Good verbal and written communication skills including tact and diplomacy. Previous experience of working in an environment with a high level of customer contact, ideally where you have had to deal with and physical intervention on a regular basis. Ability to make sound decision when under pressure. Assertive resilient and able to remain professional in confrontational situations. Able to work using own initiative and as part of a team. Able to evaluate and interpret information in order to make appropriate decisions. Candidates with a background as an Enforcement Officer, Prison Officer or from the Police would be highly suited to these positions. You need to live within a 45 minute radius of the station that you are applying for, if you do not live within the required vicinity your application will be withdrawn. Are you interested in finding out more about all of the different types of roles Southeastern have to offer? Then register your interest today to attend one of our Recruitment Webinars by following the link below!: Package Description Southeastern recognises the value of every individual employee and offers benefits that reflect this. As well as a generous salary , we offer an comprehensive benefits package which includes; A Contributory Final Salary Pension Scheme Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel) After a qualifying period, reduced rate travel on other train operators, including European services Up to 32 days annual leave entitlement, depending on roster patterns (which includes bank holidays) Access to an array of discounts for retail and leisure products through our benefits scheme. Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave. Full training, a nationally recognised qualification and full, free uniform is provided. About the Company About Southeastern Southeastern runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations and covering 540 miles of track. Just over 4,600 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are: We aim to be the best We make the difference together We care passionately about our people and our passengers We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some of the great Diversity and Inclusion initiatives our Head of Colleague Experience has been leading on here . We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve. We welcome and encourage applications from people of all backgrounds. We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here . If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date. All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation. We are unable to offer sponsorship to work in the UK. This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment. SOUTHEASTERN is owned by SE Trains Ltd, a subsidiary of the Department for Transport's public sector owning group, 'DOHL.' DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.
May 21, 2024
Full time
Job Introduction As a Railway Enforcement Officer (REO), your role will be to patrol trains and stations to ensure the security of our railway by reducing crime, anti-social behaviour and fare evasion. At times, you will find yourself working in partnership with Revenue Protection Officers and outside agencies to carry out your duties such as large scale ticketing checks at stations. Working in a team, you'll have supportive colleagues and a large number of passengers to deal with in a courteous manner. Candidates should be aware that a large part of this role will be dealing with anti-social behaviour and looking to de-escalate confrontational situations. Although used as a last resort, this role will require regular physical intervention and conflict. Full physical intervention and conflict management training will be provided. Please be aware if you are applying for Snodland then a full and clean UK drivers licence is essential, in this role you will be carrying out the same duties mentioned however you will be traveling around the network using a company vehicle as part of the "Mobile Response Unit" Role Responsibility You will have a number of responsibilities and duties within this role, including but not limited to: Travelling around the network on the Trains on a daily basis, inspecting passengers' tickets Issuing penalty fares when deemed necessary Undertaking minor crime investigations by seizing and preserving evidence and taking crime reports and statements. Carrying out large scale ticket checking blocks at Stations Dealing with anti-social behaviour Reducing crime and ensuring the security of our passengers on the network Complying with all company standards and guidelines at all times On appointment into a REO role you will be enrolled into the Passenger Services Apprenticeship Programme which will lead to a nationally recognised qualification. You will be given full vocational training (including functional skills) as well as be trained in physical intervention to ensure you have the skills, experience and knowledge required for the role. Vetting This role is exempt from the Rehabilitation of Offenders Act 1974. Applicants must declare all criminal history including arrested, summoned, charged, cautioned or convicted offences including traffic related offences and financial sanctions such as Bankruptcy or CCJ's whether as an adult or a juvenile on their application form. For the purpose of the BTP vetting you will be required to demonstrate evidence that you have been a UK resident for a minimum of 3 years In addition, successful candidates will be subject to NPPV Level 2 Vetting undertaken by the British Transport Police. Working here You will work a varied shift pattern that will include weekends, bank holidays and nights. Applicants not living locally to the advertised depot are strongly recommended to have their own transport to enable them to meet the shifts requirements. You may be required to start work as early as 0600 hrs and finish as late as 0200 hrs. Your working rota will be 1 week of early shifts and 3 weeks of late shifts. The Ideal Candidate To be considered for this role you should demonstrate the following in your application: Good verbal and written communication skills including tact and diplomacy. Previous experience of working in an environment with a high level of customer contact, ideally where you have had to deal with and physical intervention on a regular basis. Ability to make sound decision when under pressure. Assertive resilient and able to remain professional in confrontational situations. Able to work using own initiative and as part of a team. Able to evaluate and interpret information in order to make appropriate decisions. Candidates with a background as an Enforcement Officer, Prison Officer or from the Police would be highly suited to these positions. You need to live within a 45 minute radius of the station that you are applying for, if you do not live within the required vicinity your application will be withdrawn. Are you interested in finding out more about all of the different types of roles Southeastern have to offer? Then register your interest today to attend one of our Recruitment Webinars by following the link below!: Package Description Southeastern recognises the value of every individual employee and offers benefits that reflect this. As well as a generous salary , we offer an comprehensive benefits package which includes; A Contributory Final Salary Pension Scheme Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel) After a qualifying period, reduced rate travel on other train operators, including European services Up to 32 days annual leave entitlement, depending on roster patterns (which includes bank holidays) Access to an array of discounts for retail and leisure products through our benefits scheme. Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave. Full training, a nationally recognised qualification and full, free uniform is provided. About the Company About Southeastern Southeastern runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations and covering 540 miles of track. Just over 4,600 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are: We aim to be the best We make the difference together We care passionately about our people and our passengers We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some of the great Diversity and Inclusion initiatives our Head of Colleague Experience has been leading on here . We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve. We welcome and encourage applications from people of all backgrounds. We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here . If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date. All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation. We are unable to offer sponsorship to work in the UK. This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment. SOUTHEASTERN is owned by SE Trains Ltd, a subsidiary of the Department for Transport's public sector owning group, 'DOHL.' DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.
JOB DESCRIPTION The Role: Passion & experience researching & identifying new & commercial trends & opportunities in Upholstery, specific to Shape & Accent Chairs Supporting the creation of cohesive and coordinated design looks across Next Home Upholstery Designing for all Next customer styles Excellent CAD & Adobe Skills Identifying opportunities for upholstery shapes in our range. Ensuring broad style choice in shape that reflects our customer profiles. Communicate ideas through beautiful mood boards and sketches/renders. Create technical specs and drawings to brief manufacture Work collaboratively with manufacturers. Research and inspirational travel as well as product development trips with manufacturers Work closely with buying and merchandising colleagues to build a range reflecting the style and price architecture of Next Home. About You: Excellent presentation skills and experience presenting to stakeholders Strong experience of working as an Upholstery Designer, specifically chairs. Passion for Upholstery Excellent CAD & Adobe Skills Good communication skills Excellent influencing & negotiating skills Accomplished range building skills, challenging and balancing newness and commerciality Qualified to degree or equivalent "Designers Designers. Who live in the world of design and who find it hard to turn it off. It's like intrinsic to what they do. They are literally obsessed with it. It is obviously really important for people to have hobbies and everything outside of work and have a work life balance too. The vast majority of my team are Designers Designers, they are obsessed with what they do, obsessed with their product and the detail. They live and breath it." Please note, as part of the application process we require you to submit examples of your Portfolio. Applications without a Portfolio will not be considered. ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.
May 21, 2024
Full time
JOB DESCRIPTION The Role: Passion & experience researching & identifying new & commercial trends & opportunities in Upholstery, specific to Shape & Accent Chairs Supporting the creation of cohesive and coordinated design looks across Next Home Upholstery Designing for all Next customer styles Excellent CAD & Adobe Skills Identifying opportunities for upholstery shapes in our range. Ensuring broad style choice in shape that reflects our customer profiles. Communicate ideas through beautiful mood boards and sketches/renders. Create technical specs and drawings to brief manufacture Work collaboratively with manufacturers. Research and inspirational travel as well as product development trips with manufacturers Work closely with buying and merchandising colleagues to build a range reflecting the style and price architecture of Next Home. About You: Excellent presentation skills and experience presenting to stakeholders Strong experience of working as an Upholstery Designer, specifically chairs. Passion for Upholstery Excellent CAD & Adobe Skills Good communication skills Excellent influencing & negotiating skills Accomplished range building skills, challenging and balancing newness and commerciality Qualified to degree or equivalent "Designers Designers. Who live in the world of design and who find it hard to turn it off. It's like intrinsic to what they do. They are literally obsessed with it. It is obviously really important for people to have hobbies and everything outside of work and have a work life balance too. The vast majority of my team are Designers Designers, they are obsessed with what they do, obsessed with their product and the detail. They live and breath it." Please note, as part of the application process we require you to submit examples of your Portfolio. Applications without a Portfolio will not be considered. ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.
Company description: We are FBC UK, Fox's Burton's Companies! And we bake the UK's most incredible biscuits (we might be slightly based, but we will leave that for you to judge). FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We bake our incredible biscuits at eight bakeries across the UK, located at Ilse of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset. We also have offices for our supporting services in St Albans, Liverpool and Moreton. Together, we employ circa 4,000 amazing employees across all our locations. We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming the number two biscuit manufacturer worldwide. We are proud to be part of the Ferrero enlarged family: such a fantastic and successful business. The Ferrero Group operates in more than 50 countries, with products sold in over 170 countries, represented by almost 38.000 employees worldwide, and a consolidated turnover of €12.7 billion (2020-21). Along with our fantastic brand portfolio, we also have long-term agreements to manufacture several sweet & savoury snacks across Mars, Jacobs, and LU branded products. In addition, we are proud to be a strategic partner for many retailer-branded products. Our employees make our business special. With strong family values, we believe FBC UK is a more prosperous and fun place to work with when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each whilst meeting our business goals. And don't forget work hard but play harder! Job description: About the Role We are seeking a Value Stream Manager to join our team in Batley. We are looking for someone: To formulate and communicate a customer focused vision and strategy for the value stream over the next 2 - 3 years To ensure the effective planning, deployment and management of all resources in order to meet value stream objectives To comply with all aspects of both health/safety/environment and food safety legislations at all times To identify key drivers of Value stream profitability and be able to devise and execute specific action plans in the short term To build an operational excellence culture and drive continuous improvement within the value stream in line with its vision and strategy To understand and influence when necessary any commercial drivers of value stream profitability To drive value stream colleagues towards high performance by exhibiting inspiring leadership at all times (through clear vision/objective setting, support/challenge current performance/profitability and developing teams) Development and execution of value stream strategy over a 2-3 year period Achievement of top line annual budget targets in terms of cost and profitability Achievement of all annual compliance standards in terms of food safety, product quality and health/safety & environment Development of a continuous improvement programme in conjunction with all relevant functions of the value stream Integrity and Segregation The process of Integrity and Segregation is to ensure the basic principles : What is supposed to be in the product is in the product & what is NOT supposed to be in the product ISN'T in the product. Please be aware of Factory At Risk ingredients and make sure that they are handled carefully and used properly. What are the key ingredients for the role? Significant leadership experience A-level or equivalent qualified or equivalent knowledge acquired through hands-on experience Excellent people management, communication and coaching skills, including experience of disciplinary, grievances etc. and knowledge of employment legislation (e.g. Working Time Directive) Health & Safety and Food Safety qualification and HACCP / GMP knowledge Highly computer literate (SAP, Excel, Promtek or equivalent recipe control system) Knowledge of continuous improvement methodologies (e.g. Lean Six Sigma Green Belt , 5S) Logical and analytical approach with meticulous attention to detail Experience of working with complex automated manufacturing systems (engineering knowledge / experience would be beneficial) Ability to factor in other business drivers (e.g. safety, profitability) Diversity Statement FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
May 21, 2024
Full time
Company description: We are FBC UK, Fox's Burton's Companies! And we bake the UK's most incredible biscuits (we might be slightly based, but we will leave that for you to judge). FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We bake our incredible biscuits at eight bakeries across the UK, located at Ilse of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset. We also have offices for our supporting services in St Albans, Liverpool and Moreton. Together, we employ circa 4,000 amazing employees across all our locations. We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming the number two biscuit manufacturer worldwide. We are proud to be part of the Ferrero enlarged family: such a fantastic and successful business. The Ferrero Group operates in more than 50 countries, with products sold in over 170 countries, represented by almost 38.000 employees worldwide, and a consolidated turnover of €12.7 billion (2020-21). Along with our fantastic brand portfolio, we also have long-term agreements to manufacture several sweet & savoury snacks across Mars, Jacobs, and LU branded products. In addition, we are proud to be a strategic partner for many retailer-branded products. Our employees make our business special. With strong family values, we believe FBC UK is a more prosperous and fun place to work with when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each whilst meeting our business goals. And don't forget work hard but play harder! Job description: About the Role We are seeking a Value Stream Manager to join our team in Batley. We are looking for someone: To formulate and communicate a customer focused vision and strategy for the value stream over the next 2 - 3 years To ensure the effective planning, deployment and management of all resources in order to meet value stream objectives To comply with all aspects of both health/safety/environment and food safety legislations at all times To identify key drivers of Value stream profitability and be able to devise and execute specific action plans in the short term To build an operational excellence culture and drive continuous improvement within the value stream in line with its vision and strategy To understand and influence when necessary any commercial drivers of value stream profitability To drive value stream colleagues towards high performance by exhibiting inspiring leadership at all times (through clear vision/objective setting, support/challenge current performance/profitability and developing teams) Development and execution of value stream strategy over a 2-3 year period Achievement of top line annual budget targets in terms of cost and profitability Achievement of all annual compliance standards in terms of food safety, product quality and health/safety & environment Development of a continuous improvement programme in conjunction with all relevant functions of the value stream Integrity and Segregation The process of Integrity and Segregation is to ensure the basic principles : What is supposed to be in the product is in the product & what is NOT supposed to be in the product ISN'T in the product. Please be aware of Factory At Risk ingredients and make sure that they are handled carefully and used properly. What are the key ingredients for the role? Significant leadership experience A-level or equivalent qualified or equivalent knowledge acquired through hands-on experience Excellent people management, communication and coaching skills, including experience of disciplinary, grievances etc. and knowledge of employment legislation (e.g. Working Time Directive) Health & Safety and Food Safety qualification and HACCP / GMP knowledge Highly computer literate (SAP, Excel, Promtek or equivalent recipe control system) Knowledge of continuous improvement methodologies (e.g. Lean Six Sigma Green Belt , 5S) Logical and analytical approach with meticulous attention to detail Experience of working with complex automated manufacturing systems (engineering knowledge / experience would be beneficial) Ability to factor in other business drivers (e.g. safety, profitability) Diversity Statement FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
Sales Assistant - Isle of White Newport Store - Base salary of £23,795 with the potential to earn up to £30,000 with On Target Earnings. You will be building rapport with our customers and helping them to choose the best products for their needs. If you're passionate about people & giving great customer service, read on! The Role - Sales Assistant (In other businesses, this could be known as a 'Sales Assistant', 'Sales Advisor', 'Sales Executive', 'Retail Assistant', 'Team Member') We are currently looking for a Sales Consultant to join our team. You would play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best! Your role as a Sales Consultant will involve: Using your natural ability to build rapport with our customers to advise them on Sleep wellness . Using our unique sleepPRO technology to ensure they choose the right mattress for them, giving them a perfect night's sleep every night. Taking customers through the sales process and completing the required order paperwork and credit agreements (full training provided). Working closely with your store colleagues to ensure we offer every customer an outstanding in-store experience, we will give you extensive product training, and ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career! It should be noted that due to the nature of our products, the role will involve you and your colleagues moving product around in store and some cleaning tasks will be necessary to ensure the store and our products are in the best possible condition for our customers. Our busiest times tend to be when our customers are free to come in and visit the store, which includes evenings, weekends and bank holiday weekends. You would be expected to cover some of these as part of your working week but, we understand the importance of a good work life balance so would not be expected to work all of them. Skills needed We are looking for Sales Consultants with pride, passion and a positive 'can do' attitude, devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. Driven to achieve your sales targets. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs. Ideally you will have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed. Our Benefits! In return for your contribution to the store's performance, we offer a base salary of £23,795 p.a. plus uncapped individual commission paid monthly on top of your salary once your minimum sales target is achieved. On target earnings c£30,000 based on your target, but there is no upper limit to what you can earn beyond that! In addition to that we offer you all these extra benefits: Monthly store bonus potential when your store achieves its target Employee discount scheme for Bensons products Medicash - cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more) Unum Income Protection - for peace of mind if you're off work long term due to illness Pension scheme - provided by Legal & General Discounted Gym membership Cycle to Work scheme Annual leave buy & sell scheme - you can top up your holiday entitlement or sell unused days to suit you Enhanced maternity and adoption leave Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics) Learning and development programmes to gain new knowledge and skills Career progression - access to internal opportunities to build your career within Bensons for Beds Long service awards and 'Love to Shop' voucher rewards to spend as you like ( qualifying periods apply) About Bensons for Beds We're Bensons for Beds! We put Sleep Wellness at the heart of everything we do. With 100 years of experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission Apply now If you love meeting new people, engaging with a variety of customers, being part of a team, growing your skills and developing new ones then our Sales Consultant role could be for you. Click now to apply to join us! There is a brief online application process to complete, to tell us about yourself, answer some questions and confirm your eligibility. We'll reply to you asap!
May 21, 2024
Full time
Sales Assistant - Isle of White Newport Store - Base salary of £23,795 with the potential to earn up to £30,000 with On Target Earnings. You will be building rapport with our customers and helping them to choose the best products for their needs. If you're passionate about people & giving great customer service, read on! The Role - Sales Assistant (In other businesses, this could be known as a 'Sales Assistant', 'Sales Advisor', 'Sales Executive', 'Retail Assistant', 'Team Member') We are currently looking for a Sales Consultant to join our team. You would play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best! Your role as a Sales Consultant will involve: Using your natural ability to build rapport with our customers to advise them on Sleep wellness . Using our unique sleepPRO technology to ensure they choose the right mattress for them, giving them a perfect night's sleep every night. Taking customers through the sales process and completing the required order paperwork and credit agreements (full training provided). Working closely with your store colleagues to ensure we offer every customer an outstanding in-store experience, we will give you extensive product training, and ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career! It should be noted that due to the nature of our products, the role will involve you and your colleagues moving product around in store and some cleaning tasks will be necessary to ensure the store and our products are in the best possible condition for our customers. Our busiest times tend to be when our customers are free to come in and visit the store, which includes evenings, weekends and bank holiday weekends. You would be expected to cover some of these as part of your working week but, we understand the importance of a good work life balance so would not be expected to work all of them. Skills needed We are looking for Sales Consultants with pride, passion and a positive 'can do' attitude, devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. Driven to achieve your sales targets. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs. Ideally you will have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed. Our Benefits! In return for your contribution to the store's performance, we offer a base salary of £23,795 p.a. plus uncapped individual commission paid monthly on top of your salary once your minimum sales target is achieved. On target earnings c£30,000 based on your target, but there is no upper limit to what you can earn beyond that! In addition to that we offer you all these extra benefits: Monthly store bonus potential when your store achieves its target Employee discount scheme for Bensons products Medicash - cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more) Unum Income Protection - for peace of mind if you're off work long term due to illness Pension scheme - provided by Legal & General Discounted Gym membership Cycle to Work scheme Annual leave buy & sell scheme - you can top up your holiday entitlement or sell unused days to suit you Enhanced maternity and adoption leave Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics) Learning and development programmes to gain new knowledge and skills Career progression - access to internal opportunities to build your career within Bensons for Beds Long service awards and 'Love to Shop' voucher rewards to spend as you like ( qualifying periods apply) About Bensons for Beds We're Bensons for Beds! We put Sleep Wellness at the heart of everything we do. With 100 years of experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission Apply now If you love meeting new people, engaging with a variety of customers, being part of a team, growing your skills and developing new ones then our Sales Consultant role could be for you. Click now to apply to join us! There is a brief online application process to complete, to tell us about yourself, answer some questions and confirm your eligibility. We'll reply to you asap!
JRRL have an exciting opportunity for an experienced, confident and professional PA to join a successful financial services client, to provide support to the Chief Executive Officer and the Board. This is an interesting and involved role supporting at a senior level and therefore requiring a competent PA who is accustomed to working at this level ideally within the financial services industry or similar regulated industry. Duties for the PA: Provide dedicated assistance to the CEO and Exec Directors to deliver company objectives and goals Co-ordinate and prepare board packs for Board meetings and other ad hoc meetings ensuring they are well presented and circulated to agreed deadlines Provide secretarial/administrative support to the Exec team including collating documents, presentations, preparing correspondence, arranging meetings, agendas and preparation of tenders ensuring all work undertaken is of a high quality and to agreed timescales Undertake responsibility for organisation of Outlook diary for CEO and other Exec Directors (as required) ensuring effective use of time and preparation of papers and information in advance Minute taking for meetings, reporting action points clearly and following up with those responsible to ensure deadlines are met Deal effectively with telephone queries from clients and where appropriate liaise with other companies within the group Manage monthly business and personal expenditure arising from travel, client and staff entertainment, keeping up-to-date records on file and with finance and accounts Collate and prepare the monthly administrative reports, financial reports and group exception reports Manage and record filing for all business documentation Manage the administration of travel and accommodation Event organisation for CEO and Exec Directors Manage the holiday/attendance records for the CEO s direct reports in liaison with HR Assist with any ad-hoc work or projects as requested Person Specification for the PA: Proven PA experience ideally within a financial services or similar regulated environment Ability to think ahead and anticipate needs before they arise Excellent organisational skills with ability to organise own time and prioritise workload often within tight timescales whilst still maintaining a high attention to detail Able to develop and maintain good working relationships with internal and external clients Excellent communication skills with the ability to liaise at all levels Used to working to a high level of confidentiality Confident and able to work on own initiative, with limited supervision Competent in using Microsoft Office suite i.e. Word, Excel, PowerPoint and Outlook Demonstrates a can do attitude Displays a flexible, adaptable approach and always rises to new challenges Is a co-operative team member and able to build rapport with colleagues Degree educated or relevant professional qualification Is aware of personal development needs and raises issues with manager to help improve effectiveness. Takes on board comments about development needs and is always willing to learn Above all, to be successful in this fantastic role you need to show enthusiasm, flexibility and a positive attitude. For this you will be rewarded with the opportunity for a successful career within an expanding global company. Benefits: 24 days increasing with length of service, with the option to buy more, group life assurance, generous pension scheme, private healthcare benefit, discount portal with retailers and restaurants, STL and most importantly, a yearly profitability bonus.
May 21, 2024
Full time
JRRL have an exciting opportunity for an experienced, confident and professional PA to join a successful financial services client, to provide support to the Chief Executive Officer and the Board. This is an interesting and involved role supporting at a senior level and therefore requiring a competent PA who is accustomed to working at this level ideally within the financial services industry or similar regulated industry. Duties for the PA: Provide dedicated assistance to the CEO and Exec Directors to deliver company objectives and goals Co-ordinate and prepare board packs for Board meetings and other ad hoc meetings ensuring they are well presented and circulated to agreed deadlines Provide secretarial/administrative support to the Exec team including collating documents, presentations, preparing correspondence, arranging meetings, agendas and preparation of tenders ensuring all work undertaken is of a high quality and to agreed timescales Undertake responsibility for organisation of Outlook diary for CEO and other Exec Directors (as required) ensuring effective use of time and preparation of papers and information in advance Minute taking for meetings, reporting action points clearly and following up with those responsible to ensure deadlines are met Deal effectively with telephone queries from clients and where appropriate liaise with other companies within the group Manage monthly business and personal expenditure arising from travel, client and staff entertainment, keeping up-to-date records on file and with finance and accounts Collate and prepare the monthly administrative reports, financial reports and group exception reports Manage and record filing for all business documentation Manage the administration of travel and accommodation Event organisation for CEO and Exec Directors Manage the holiday/attendance records for the CEO s direct reports in liaison with HR Assist with any ad-hoc work or projects as requested Person Specification for the PA: Proven PA experience ideally within a financial services or similar regulated environment Ability to think ahead and anticipate needs before they arise Excellent organisational skills with ability to organise own time and prioritise workload often within tight timescales whilst still maintaining a high attention to detail Able to develop and maintain good working relationships with internal and external clients Excellent communication skills with the ability to liaise at all levels Used to working to a high level of confidentiality Confident and able to work on own initiative, with limited supervision Competent in using Microsoft Office suite i.e. Word, Excel, PowerPoint and Outlook Demonstrates a can do attitude Displays a flexible, adaptable approach and always rises to new challenges Is a co-operative team member and able to build rapport with colleagues Degree educated or relevant professional qualification Is aware of personal development needs and raises issues with manager to help improve effectiveness. Takes on board comments about development needs and is always willing to learn Above all, to be successful in this fantastic role you need to show enthusiasm, flexibility and a positive attitude. For this you will be rewarded with the opportunity for a successful career within an expanding global company. Benefits: 24 days increasing with length of service, with the option to buy more, group life assurance, generous pension scheme, private healthcare benefit, discount portal with retailers and restaurants, STL and most importantly, a yearly profitability bonus.
DESCRIPTION BusinessCustomer Manager Salaryup to £33,000 depending on experience plusbenefits Kingstonupon Hull Currys, Hull St Andrews Quay(L02322) Permanent FullTime GradeC Our passion at Currysis helping everyone enjoy the latest tech. We're proud of theservice levels we provide for our customers - online, in-store orin their homes. And it's all down to our people, 30,000+ capableand committed colleagues, learning together, growing together,making us amazing and celebrating thewins. As a BusinessCustomer Manager, you'll be accountable for our B2B propositionin-store, you'll take the lead on creating an experience ourbusiness customers love. Helping to meet and exceed all of theirtechnology wants and needs. You're the one who will coach the teamto nurture existing relationships with local business owners, aswell as giving them the confidence to develop new ones. Like you,they will delight in bringing technology to life for our customersand exceeding expectations during everyinteraction. As part of thisrole, you'll be responsiblefor: Coaching colleagues toinspire our business customers to buy the best products to suittheir needs, however they choose to shop withus Building a strong network with localbusinesses, developing new relationships and growing existingaccounts. Leading a highly engaged team,understanding their strengths and development opportunities, andsupporting personal development plans Inspiringcolleagues to put the customer first whilst driving business salesand profitobjectives Thisisn't a role for someone who wants to stand still. Our businessmoves at pace, and it's suited to someone who wants to grow withit. You'll be driven by finding innovate ways to transform howlocal businesses use our exciting tech products and services.Enhancing B2B performance and building for the future. Doing itbecause it makes you proud and because you want your store toachieve. You willneed: To have management experienceand a hands-on style Background in either aretail or B2B environment (or both!) Provencoaching skills and a passion for building team confidence andcapability A track record of identifyingcommercial opportunities to deliver KPIs To beconfident working in a team, approachable and friendly tocolleagues andcustomers Weknow our people are the magic ingredient in our success. That's whywe reward you with benefits that go deeper than just theday-to-day. Benefits that work for you, your lifestyle and yourcareer. Theyinclude: Performance-relatedbonus Competitive pensionscheme Product discounts on the latesttech A range of wellbeinginitiatives 6 weeks of annual leave (inclusiveof bank holidayentitlement) Beyondthat, we'll be with you every step of the way, enabling you to getthe most out of your role, grow your skills, your way, and see yourcareer develop in the way you want. Unbox your passion at the UK'sbest-known retailer intech.
May 21, 2024
Full time
DESCRIPTION BusinessCustomer Manager Salaryup to £33,000 depending on experience plusbenefits Kingstonupon Hull Currys, Hull St Andrews Quay(L02322) Permanent FullTime GradeC Our passion at Currysis helping everyone enjoy the latest tech. We're proud of theservice levels we provide for our customers - online, in-store orin their homes. And it's all down to our people, 30,000+ capableand committed colleagues, learning together, growing together,making us amazing and celebrating thewins. As a BusinessCustomer Manager, you'll be accountable for our B2B propositionin-store, you'll take the lead on creating an experience ourbusiness customers love. Helping to meet and exceed all of theirtechnology wants and needs. You're the one who will coach the teamto nurture existing relationships with local business owners, aswell as giving them the confidence to develop new ones. Like you,they will delight in bringing technology to life for our customersand exceeding expectations during everyinteraction. As part of thisrole, you'll be responsiblefor: Coaching colleagues toinspire our business customers to buy the best products to suittheir needs, however they choose to shop withus Building a strong network with localbusinesses, developing new relationships and growing existingaccounts. Leading a highly engaged team,understanding their strengths and development opportunities, andsupporting personal development plans Inspiringcolleagues to put the customer first whilst driving business salesand profitobjectives Thisisn't a role for someone who wants to stand still. Our businessmoves at pace, and it's suited to someone who wants to grow withit. You'll be driven by finding innovate ways to transform howlocal businesses use our exciting tech products and services.Enhancing B2B performance and building for the future. Doing itbecause it makes you proud and because you want your store toachieve. You willneed: To have management experienceand a hands-on style Background in either aretail or B2B environment (or both!) Provencoaching skills and a passion for building team confidence andcapability A track record of identifyingcommercial opportunities to deliver KPIs To beconfident working in a team, approachable and friendly tocolleagues andcustomers Weknow our people are the magic ingredient in our success. That's whywe reward you with benefits that go deeper than just theday-to-day. Benefits that work for you, your lifestyle and yourcareer. Theyinclude: Performance-relatedbonus Competitive pensionscheme Product discounts on the latesttech A range of wellbeinginitiatives 6 weeks of annual leave (inclusiveof bank holidayentitlement) Beyondthat, we'll be with you every step of the way, enabling you to getthe most out of your role, grow your skills, your way, and see yourcareer develop in the way you want. Unbox your passion at the UK'sbest-known retailer intech.
Job Introduction As a Railway Enforcement Officer (REO), your role will be to patrol trains and stations to ensure the security of our railway by reducing crime, anti-social behaviour and fare evasion. At times, you will find yourself working in partnership with Revenue Protection Officers and outside agencies to carry out your duties such as large scale ticketing checks at stations. Working in a team, you'll have supportive colleagues and a large number of passengers to deal with in a courteous manner. Candidates should be aware that a large part of this role will be dealing with anti-social behaviour and looking to de-escalate confrontational situations. Although used as a last resort, this role will require regular physical intervention and conflict. Full physical intervention and conflict management training will be provided. Please be aware if you are applying for Snodland then a full and clean UK drivers licence is essential, in this role you will be carrying out the same duties mentioned however you will be traveling around the network using a company vehicle as part of the "Mobile Response Unit" . Role Responsibility You will have a number of responsibilities and duties within this role, including but not limited to: Travelling around the network on the Trains on a daily basis, inspecting passengers' tickets Issuing penalty fares when deemed necessary Undertaking minor crime investigations by seizing and preserving evidence and taking crime reports and statements. Carrying out large scale ticket checking blocks at Stations Dealing with anti-social behaviour Reducing crime and ensuring the security of our passengers on the network Complying with all company standards and guidelines at all times On appointment into a REO role you will be enrolled into the Passenger Services Apprenticeship Programme which will lead to a nationally recognised qualification. You will be given full vocational training (including functional skills) as well as be trained in physical intervention to ensure you have the skills, experience and knowledge required for the role. Vetting This role is exempt from the Rehabilitation of Offenders Act 1974. Applicants must declare all criminal history including arrested, summoned, charged, cautioned or convicted offences including traffic related offences and financial sanctions such as Bankruptcy or CCJ's whether as an adult or a juvenile on their application form. For the purpose of the BTP vetting you will be required to demonstrate evidence that you have been a UK resident for a minimum of 3 years In addition, successful candidates will be subject to NPPV Level 2 Vetting undertaken by the British Transport Police. Working here You will work a varied shift pattern that will include weekends, bank holidays and nights. Applicants not living locally to the advertised depot are strongly recommended to have their own transport to enable them to meet the shifts requirements. You may be required to start work as early as 0600 hrs and finish as late as 0200 hrs. Your working rota will be 1 week of early shifts and 3 weeks of late shifts. The Ideal Candidate To be considered for this role you should demonstrate the following in your application: Good verbal and written communication skills including tact and diplomacy. Previous experience of working in an environment with a high level of customer contact, ideally where you have had to deal with and physical intervention on a regular basis. Ability to make sound decision when under pressure. Assertive resilient and able to remain professional in confrontational situations. Able to work using own initiative and as part of a team. Able to evaluate and interpret information in order to make appropriate decisions. Candidates with a background as an Enforcement Officer, Prison Officer or from the Police would be highly suited to these positions. You need to live within a 45 minute radius of the station that you are applying for, if you do not live within the required vicinity your application will be withdrawn. Are you interested in finding out more about all of the different types of roles Southeastern have to offer? Then register your interest today to attend one of our Recruitment Webinars by following the link below!: Package Description Southeastern recognises the value of every individual employee and offers benefits that reflect this. As well as a generous salary , we offer an comprehensive benefits package which includes; A Contributory Final Salary Pension Scheme Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel) After a qualifying period, reduced rate travel on other train operators, including European services Up to 32 days annual leave entitlement, depending on roster patterns (which includes bank holidays) Access to an array of discounts for retail and leisure products through our benefits scheme. Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave. Full training, a nationally recognised qualification and full, free uniform is provided. About the Company About Southeastern Southeastern runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations and covering 540 miles of track. Just over 4,600 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are: We aim to be the best We make the difference together We care passionately about our people and our passengers We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some of the great Diversity and Inclusion initiatives our Head of Colleague Experience has been leading on here . We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve. We welcome and encourage applications from people of all backgrounds. We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here . If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date. All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation. We are unable to offer sponsorship to work in the UK. This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment. SOUTHEASTERN is owned by SE Trains Ltd, a subsidiary of the Department for Transport's public sector owning group, 'DOHL.' DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.
May 21, 2024
Full time
Job Introduction As a Railway Enforcement Officer (REO), your role will be to patrol trains and stations to ensure the security of our railway by reducing crime, anti-social behaviour and fare evasion. At times, you will find yourself working in partnership with Revenue Protection Officers and outside agencies to carry out your duties such as large scale ticketing checks at stations. Working in a team, you'll have supportive colleagues and a large number of passengers to deal with in a courteous manner. Candidates should be aware that a large part of this role will be dealing with anti-social behaviour and looking to de-escalate confrontational situations. Although used as a last resort, this role will require regular physical intervention and conflict. Full physical intervention and conflict management training will be provided. Please be aware if you are applying for Snodland then a full and clean UK drivers licence is essential, in this role you will be carrying out the same duties mentioned however you will be traveling around the network using a company vehicle as part of the "Mobile Response Unit" . Role Responsibility You will have a number of responsibilities and duties within this role, including but not limited to: Travelling around the network on the Trains on a daily basis, inspecting passengers' tickets Issuing penalty fares when deemed necessary Undertaking minor crime investigations by seizing and preserving evidence and taking crime reports and statements. Carrying out large scale ticket checking blocks at Stations Dealing with anti-social behaviour Reducing crime and ensuring the security of our passengers on the network Complying with all company standards and guidelines at all times On appointment into a REO role you will be enrolled into the Passenger Services Apprenticeship Programme which will lead to a nationally recognised qualification. You will be given full vocational training (including functional skills) as well as be trained in physical intervention to ensure you have the skills, experience and knowledge required for the role. Vetting This role is exempt from the Rehabilitation of Offenders Act 1974. Applicants must declare all criminal history including arrested, summoned, charged, cautioned or convicted offences including traffic related offences and financial sanctions such as Bankruptcy or CCJ's whether as an adult or a juvenile on their application form. For the purpose of the BTP vetting you will be required to demonstrate evidence that you have been a UK resident for a minimum of 3 years In addition, successful candidates will be subject to NPPV Level 2 Vetting undertaken by the British Transport Police. Working here You will work a varied shift pattern that will include weekends, bank holidays and nights. Applicants not living locally to the advertised depot are strongly recommended to have their own transport to enable them to meet the shifts requirements. You may be required to start work as early as 0600 hrs and finish as late as 0200 hrs. Your working rota will be 1 week of early shifts and 3 weeks of late shifts. The Ideal Candidate To be considered for this role you should demonstrate the following in your application: Good verbal and written communication skills including tact and diplomacy. Previous experience of working in an environment with a high level of customer contact, ideally where you have had to deal with and physical intervention on a regular basis. Ability to make sound decision when under pressure. Assertive resilient and able to remain professional in confrontational situations. Able to work using own initiative and as part of a team. Able to evaluate and interpret information in order to make appropriate decisions. Candidates with a background as an Enforcement Officer, Prison Officer or from the Police would be highly suited to these positions. You need to live within a 45 minute radius of the station that you are applying for, if you do not live within the required vicinity your application will be withdrawn. Are you interested in finding out more about all of the different types of roles Southeastern have to offer? Then register your interest today to attend one of our Recruitment Webinars by following the link below!: Package Description Southeastern recognises the value of every individual employee and offers benefits that reflect this. As well as a generous salary , we offer an comprehensive benefits package which includes; A Contributory Final Salary Pension Scheme Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel) After a qualifying period, reduced rate travel on other train operators, including European services Up to 32 days annual leave entitlement, depending on roster patterns (which includes bank holidays) Access to an array of discounts for retail and leisure products through our benefits scheme. Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave. Full training, a nationally recognised qualification and full, free uniform is provided. About the Company About Southeastern Southeastern runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations and covering 540 miles of track. Just over 4,600 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are: We aim to be the best We make the difference together We care passionately about our people and our passengers We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some of the great Diversity and Inclusion initiatives our Head of Colleague Experience has been leading on here . We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve. We welcome and encourage applications from people of all backgrounds. We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here . If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date. All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation. We are unable to offer sponsorship to work in the UK. This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment. SOUTHEASTERN is owned by SE Trains Ltd, a subsidiary of the Department for Transport's public sector owning group, 'DOHL.' DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.
Senior Planner - South Would you like to join one of the UK's Best Big Companies as awarded by Best Companies? Murphy is currently recruiting for a Senior Planner to join our award-winning Electrical Services team whch is part of our Specialist Business unit Our team is known for its extensive in-house expertise and continual drive to innovate within the industry. The Senior Planner will be accountable for ensuring that projects and tenders are effectively planned, scheduled, and monitored. The Senior Planner will prepare and articulate competent plans for any scale of project that comply with Company and functional procedures and standards and contribute to business success. You will establish and promote best practice in health, safety and environmental matters in conjunction with the SHQE department. What you'll be doing • Assimilate information and summarise it in a manner that can be used to communicate the work scope to others. • Prepare a resourced programme, including reviewing the outcome for conformance with expectations and requirements. • Contribute to the risk register and undertake programme risk analysis. • Prepare visual material in support of planned methods. • Prepare resource schedules for use at review. • Manage personally controlled project documentation in an orderly fashion. • Carry out other relevant duties as required from time to time. • Contribute to coaching, supporting and formal training of others. • Provide a link to communicate planning community information between all parties • Draw up a bid preparation programme and contribute to the tender queries database. • Define methods and establish competitive outputs, in consultation with the estimator and other team members, including the supply chain in appropriate circumstances. • Cooperate with the design engineer to establish a design brief for temporary works. • Provide the estimator with a justified schedule of temporary works and other indirect cost items. • Contribute the required written submission material. • Attend the bid review meeting to contribute a clear view of the work scope and the intentions for delivering it by reference to prepared material. • Attending the handover meeting to contribute a clear view of the work scope and the intentions for delivering it by reference to prepared material and accept further defined tasks. • In consultation with Estimator advise project team of required feedback reports and support. Who we are looking for Extensive experience of civil engineering contracting at Agent level (preferred). NEC experience and ideally to have worked on a similar project Use of planning software (P6, Asta, TILOS, QSRA).and computer literate with a good working knowledge of Microsoft packages, including Microsoft Project Active experience of working with a wide range of planning techniques in serving both tendering and contract delivery. An understanding of the commercial and contractual interfaces with the planning function. Must be able to drive and happy to travel, when needed. About Murphy Charity is at the heart of Murphy values; you will receive 2 days leave per year to donate your time to a charity of your choosing. Many teams choose to support a charity together to positively impact our communities. Access to Murphy Wellbeing: you will have access to a host of online tools, mental health trained colleagues, and if needs be external professional support because we understand that work and life offers challenges that sometimes need a little extra support. Murphy is committed to building a diverse and inclusive culture, making Murphy a great place to work where we can all thrive. You can get involved in numerous events and even join our committee dedicated to continuously nurturing Murphy's inclusive culture. What you'll get in return Dedicated and continued investment in your professional development. 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc As part of our commitment to being an inclusive employer we are proud to have signed up to and reduce barriers to employment for people with criminal records. If you think Murphy is the place to help you thrive in a great team dedicated to delivery and engineering excellence and want to work in an inclusive team culture that rewards performance and drives personal development, apply today. If you are unable to apply via the usual process, please call to discuss in more detail. J Murphy & Sons Limited is unable to employ anyone who does not have the legal right to live and work in the UK.
May 21, 2024
Full time
Senior Planner - South Would you like to join one of the UK's Best Big Companies as awarded by Best Companies? Murphy is currently recruiting for a Senior Planner to join our award-winning Electrical Services team whch is part of our Specialist Business unit Our team is known for its extensive in-house expertise and continual drive to innovate within the industry. The Senior Planner will be accountable for ensuring that projects and tenders are effectively planned, scheduled, and monitored. The Senior Planner will prepare and articulate competent plans for any scale of project that comply with Company and functional procedures and standards and contribute to business success. You will establish and promote best practice in health, safety and environmental matters in conjunction with the SHQE department. What you'll be doing • Assimilate information and summarise it in a manner that can be used to communicate the work scope to others. • Prepare a resourced programme, including reviewing the outcome for conformance with expectations and requirements. • Contribute to the risk register and undertake programme risk analysis. • Prepare visual material in support of planned methods. • Prepare resource schedules for use at review. • Manage personally controlled project documentation in an orderly fashion. • Carry out other relevant duties as required from time to time. • Contribute to coaching, supporting and formal training of others. • Provide a link to communicate planning community information between all parties • Draw up a bid preparation programme and contribute to the tender queries database. • Define methods and establish competitive outputs, in consultation with the estimator and other team members, including the supply chain in appropriate circumstances. • Cooperate with the design engineer to establish a design brief for temporary works. • Provide the estimator with a justified schedule of temporary works and other indirect cost items. • Contribute the required written submission material. • Attend the bid review meeting to contribute a clear view of the work scope and the intentions for delivering it by reference to prepared material. • Attending the handover meeting to contribute a clear view of the work scope and the intentions for delivering it by reference to prepared material and accept further defined tasks. • In consultation with Estimator advise project team of required feedback reports and support. Who we are looking for Extensive experience of civil engineering contracting at Agent level (preferred). NEC experience and ideally to have worked on a similar project Use of planning software (P6, Asta, TILOS, QSRA).and computer literate with a good working knowledge of Microsoft packages, including Microsoft Project Active experience of working with a wide range of planning techniques in serving both tendering and contract delivery. An understanding of the commercial and contractual interfaces with the planning function. Must be able to drive and happy to travel, when needed. About Murphy Charity is at the heart of Murphy values; you will receive 2 days leave per year to donate your time to a charity of your choosing. Many teams choose to support a charity together to positively impact our communities. Access to Murphy Wellbeing: you will have access to a host of online tools, mental health trained colleagues, and if needs be external professional support because we understand that work and life offers challenges that sometimes need a little extra support. Murphy is committed to building a diverse and inclusive culture, making Murphy a great place to work where we can all thrive. You can get involved in numerous events and even join our committee dedicated to continuously nurturing Murphy's inclusive culture. What you'll get in return Dedicated and continued investment in your professional development. 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc As part of our commitment to being an inclusive employer we are proud to have signed up to and reduce barriers to employment for people with criminal records. If you think Murphy is the place to help you thrive in a great team dedicated to delivery and engineering excellence and want to work in an inclusive team culture that rewards performance and drives personal development, apply today. If you are unable to apply via the usual process, please call to discuss in more detail. J Murphy & Sons Limited is unable to employ anyone who does not have the legal right to live and work in the UK.
Client Services Manager William Martin Location: Hybrid working based at the Bromsgrove Office 4 days per week, with one day per week home based/remote. Salary: £23,400 - £25,000 per annum + Benefits Job Type: Full time Permanent About Us William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success. About the role Reporting to the Client Services Team Leaders, the role will be responsible for pro-actively supporting clients and managing the routine aspects of the client account in conjunction with the Scheduling team and Account Managers. Working with the Helpdesk, the Client Services Manager will also provide guidance and advice to customers in respect of the bespoke web-based property risk management system, Meridian, to achieve a high level of H&S compliance. Key Duties: Build an excellent relationship with clients and ensure that there is a supportive voice either on the phone or via email. Receive and process new job requests for both visits and other services on Meridian, chasing purchase orders where required. Providing quotations to clients using a standard fee matrix. Update service fees on a yearly basis as agreed with Account Directors. Check repeat work on the system and amend/ remove as necessary. Ensure all orders are recorded on Meridian Scheduling system for at least six months ahead including Meridian and system fees. Running monthly exports as required for work planning purposes. Updating client reports each month and submitting to clients as required and attending SLA meetings as required. Ensure the Account Director and/or Technical Account Managers are fully briefed on relevant client specific issues and provide summary information on the account status for client meetings. Maintain client information sheets containing client specific information. Update/maintain forecasting documentation (fee pipeline for rolling 12 months). Assist with invoice queries clients may have. Upload client reports to Meridian and/or other systems as stipulated by client. Assist with report queries from both internal colleagues and clients, ensuring the client is informed of the progress of their reports. To co-ordinate and distribute information to clients as required. Key Activities - Meridian Support Administer client portfolio variations, in conjunction with the Helpdesk (sold/new sites). Take ownership of queries to ensure resolution or escalate to the Helpdesk - client to be updated with progress if there are delays in responses. Become a 'super user' of the company's data management system - understand differences between client functionalities. Key Activities - General Management of calls and enquiries to the central telephone line. Attend training as necessary for the role. Attend team and company meetings. To report IT issues as they arise, keeping the Client Services Team Leaders updated. To put forward suggestions to improve IT systems. To respond to emails in a timely manner ensuring accuracy and professionalism in content. To undertake additional tasks and responsibilities as may be reasonably required. Personal Attributes Accuracy with an eye for detail; able to self-check own work. Ability to work on own initiative and pro-active approach to problem solving. Self-motivated and highly organised, with the ability to prioritise own workload and work to deadlines. Enthusiastic team player with a 'can do' attitude. Committed to going the extra mile to get the job done. The ability to deal with client enquiries in a positive manner presenting a professional image of the organisation at all times, solving queries or escalating as necessary. What you will need Essential Excellent telephone manner. Previous customer service background. Excellent IT skills, to include all Office products and specifically Excel. Data-input experience. Willingness to learn new IT. Desired A-level standard of education. Previous experience in a Client Service role. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts Cycle to work scheme Quarterly charity days Religious holiday swap Car maintenance scheme Employee assistance programme Life learning - online learning materials Support with professional membership costs INDLS
May 21, 2024
Full time
Client Services Manager William Martin Location: Hybrid working based at the Bromsgrove Office 4 days per week, with one day per week home based/remote. Salary: £23,400 - £25,000 per annum + Benefits Job Type: Full time Permanent About Us William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success. About the role Reporting to the Client Services Team Leaders, the role will be responsible for pro-actively supporting clients and managing the routine aspects of the client account in conjunction with the Scheduling team and Account Managers. Working with the Helpdesk, the Client Services Manager will also provide guidance and advice to customers in respect of the bespoke web-based property risk management system, Meridian, to achieve a high level of H&S compliance. Key Duties: Build an excellent relationship with clients and ensure that there is a supportive voice either on the phone or via email. Receive and process new job requests for both visits and other services on Meridian, chasing purchase orders where required. Providing quotations to clients using a standard fee matrix. Update service fees on a yearly basis as agreed with Account Directors. Check repeat work on the system and amend/ remove as necessary. Ensure all orders are recorded on Meridian Scheduling system for at least six months ahead including Meridian and system fees. Running monthly exports as required for work planning purposes. Updating client reports each month and submitting to clients as required and attending SLA meetings as required. Ensure the Account Director and/or Technical Account Managers are fully briefed on relevant client specific issues and provide summary information on the account status for client meetings. Maintain client information sheets containing client specific information. Update/maintain forecasting documentation (fee pipeline for rolling 12 months). Assist with invoice queries clients may have. Upload client reports to Meridian and/or other systems as stipulated by client. Assist with report queries from both internal colleagues and clients, ensuring the client is informed of the progress of their reports. To co-ordinate and distribute information to clients as required. Key Activities - Meridian Support Administer client portfolio variations, in conjunction with the Helpdesk (sold/new sites). Take ownership of queries to ensure resolution or escalate to the Helpdesk - client to be updated with progress if there are delays in responses. Become a 'super user' of the company's data management system - understand differences between client functionalities. Key Activities - General Management of calls and enquiries to the central telephone line. Attend training as necessary for the role. Attend team and company meetings. To report IT issues as they arise, keeping the Client Services Team Leaders updated. To put forward suggestions to improve IT systems. To respond to emails in a timely manner ensuring accuracy and professionalism in content. To undertake additional tasks and responsibilities as may be reasonably required. Personal Attributes Accuracy with an eye for detail; able to self-check own work. Ability to work on own initiative and pro-active approach to problem solving. Self-motivated and highly organised, with the ability to prioritise own workload and work to deadlines. Enthusiastic team player with a 'can do' attitude. Committed to going the extra mile to get the job done. The ability to deal with client enquiries in a positive manner presenting a professional image of the organisation at all times, solving queries or escalating as necessary. What you will need Essential Excellent telephone manner. Previous customer service background. Excellent IT skills, to include all Office products and specifically Excel. Data-input experience. Willingness to learn new IT. Desired A-level standard of education. Previous experience in a Client Service role. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts Cycle to work scheme Quarterly charity days Religious holiday swap Car maintenance scheme Employee assistance programme Life learning - online learning materials Support with professional membership costs INDLS