One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Role Description Associate Dentist Leys Dental Practice, Leys Health Centre, Dunnock Way, Blackbird Leys, Oxford, OX4 7EX 09:00 - 13:00 IMOS referral centre Specialist treatment Co-Funding Opportunities Welcome to Leys dental, a wonderful practice with onsite parking. Our practice works with a team of wonderful clinicians who complete specialised treatment including Invisalign, endo, implants and sedation. Our practice also IMOSE referral centre. To support this the practice is equipped with advanced technology to support with diagnostics, shift pattern for flexible working. Join this thriving team and reach your potential. What is it like being a dentist at Rodericks Dental Partners? Working at Rodericks Dental Partners in an NHS dental practice offers plenty of variety as well as the chance to meet and treat patients from a wide socio-demographic background. Dentists are given the opportunity to be involved in fundamentally changing and improving patients' lives, which can offer a huge sense of career satisfaction. There is a clear company purpose committed to being an incredible place to work, with highly experienced teams, hygienists, well equipped practices, and excellent patient management software. There is peer to peer support from experienced Clinical Advisors and opportunities to undertake CPD and courses to upskill clinically and offer patients greater choice with their treatments. Improving lives through quality dentistry - together. At Rodericks Dental Partners we are committed to improving lives through quality dentistry - together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities. As a Dentist, you'll play a leading role in delivering the best service to your community of patients. You'll be supported by a hugely experienced team of Orthodontists, Endodontists, Periodontists, and Implantologists across the area. Regular meetings your Practice Manager and a dedicated clinical team, that will help your stay on track with your UDA targets and support you with the operational management of the practice. This is an outstanding time to join an experienced and growing business and your passion for delivering the best in community dentistry will be matched by our ambitions to help you succeed. Genuine career progression We are a 'progress from within' culture, with huge opportunities to learn new skills. Our career development programmes and the vast amounts of CPD all support a shared attitude for better. We have the investment, the strategy, the people and the National footprint ready. We now need the next generation of quality dentists to match our ambitions for growth. Talented, purpose-driven people We have the most experienced leaders in the sector. And the people who run our business, genuinely understand, and are passionate about, dentistry. We believe that our reputation is only as good as the people who work here. That's why we want to create an environment where people thrive, succeed, grow, and win together. We are a 'progress from within' culture, with huge opportunities to move into Lead, Management or Specialist roles. Clinically led care Following the merger of two great dentist groups in 2022, we are now perfectly placed to build on solid foundation and grow our footprint cross the UK. The clinical freedom we have allows us to choose the right solution with each patient. If your ambition is to grow your skills and career, talk to us. Community focus Everyone is empowered to increase access to care locally. And individual practices are given the freedom to do what is right for their local communities and promote oral health through local education. Working with the team, you'll help every patient in your community understand the options they have for treatment. And your passion for excellence within the team will be seen in the way you role-model and lead by example. 'Win-together' rewards We have a rewarding pay-structure and a range of Win together' rewards that recognise individual and team performance. And our focus on supporting life outside of work demonstrates our commitment to everyone and our recognition for their life pressures. Our flexibility is a key focus area and supports people with their commitments to childcare and other forms of care. If you would like to find out more about this opportunity or the other opportunities we have within the group, please get in touch Liam Brandom Mobile: Email: We consider that it is in both yours and our interests to send you information about future vacancies within the Rodericks Dental Partners Group. As such, when you apply for a position with us, you will automatically be opted-in to our system to be notified by email, SMS or telephone of future vacancies. If you wish to opt out at any time, you can manage this through your personal profile settings within your Tribepad account after application. For more details on how we process your data for recruitment process please click here for to see our Privacy Policy - Privacy Policy - Rodericks Dental Corporate INDRSE
May 05, 2024
Full time
Role Description Associate Dentist Leys Dental Practice, Leys Health Centre, Dunnock Way, Blackbird Leys, Oxford, OX4 7EX 09:00 - 13:00 IMOS referral centre Specialist treatment Co-Funding Opportunities Welcome to Leys dental, a wonderful practice with onsite parking. Our practice works with a team of wonderful clinicians who complete specialised treatment including Invisalign, endo, implants and sedation. Our practice also IMOSE referral centre. To support this the practice is equipped with advanced technology to support with diagnostics, shift pattern for flexible working. Join this thriving team and reach your potential. What is it like being a dentist at Rodericks Dental Partners? Working at Rodericks Dental Partners in an NHS dental practice offers plenty of variety as well as the chance to meet and treat patients from a wide socio-demographic background. Dentists are given the opportunity to be involved in fundamentally changing and improving patients' lives, which can offer a huge sense of career satisfaction. There is a clear company purpose committed to being an incredible place to work, with highly experienced teams, hygienists, well equipped practices, and excellent patient management software. There is peer to peer support from experienced Clinical Advisors and opportunities to undertake CPD and courses to upskill clinically and offer patients greater choice with their treatments. Improving lives through quality dentistry - together. At Rodericks Dental Partners we are committed to improving lives through quality dentistry - together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities. As a Dentist, you'll play a leading role in delivering the best service to your community of patients. You'll be supported by a hugely experienced team of Orthodontists, Endodontists, Periodontists, and Implantologists across the area. Regular meetings your Practice Manager and a dedicated clinical team, that will help your stay on track with your UDA targets and support you with the operational management of the practice. This is an outstanding time to join an experienced and growing business and your passion for delivering the best in community dentistry will be matched by our ambitions to help you succeed. Genuine career progression We are a 'progress from within' culture, with huge opportunities to learn new skills. Our career development programmes and the vast amounts of CPD all support a shared attitude for better. We have the investment, the strategy, the people and the National footprint ready. We now need the next generation of quality dentists to match our ambitions for growth. Talented, purpose-driven people We have the most experienced leaders in the sector. And the people who run our business, genuinely understand, and are passionate about, dentistry. We believe that our reputation is only as good as the people who work here. That's why we want to create an environment where people thrive, succeed, grow, and win together. We are a 'progress from within' culture, with huge opportunities to move into Lead, Management or Specialist roles. Clinically led care Following the merger of two great dentist groups in 2022, we are now perfectly placed to build on solid foundation and grow our footprint cross the UK. The clinical freedom we have allows us to choose the right solution with each patient. If your ambition is to grow your skills and career, talk to us. Community focus Everyone is empowered to increase access to care locally. And individual practices are given the freedom to do what is right for their local communities and promote oral health through local education. Working with the team, you'll help every patient in your community understand the options they have for treatment. And your passion for excellence within the team will be seen in the way you role-model and lead by example. 'Win-together' rewards We have a rewarding pay-structure and a range of Win together' rewards that recognise individual and team performance. And our focus on supporting life outside of work demonstrates our commitment to everyone and our recognition for their life pressures. Our flexibility is a key focus area and supports people with their commitments to childcare and other forms of care. If you would like to find out more about this opportunity or the other opportunities we have within the group, please get in touch Liam Brandom Mobile: Email: We consider that it is in both yours and our interests to send you information about future vacancies within the Rodericks Dental Partners Group. As such, when you apply for a position with us, you will automatically be opted-in to our system to be notified by email, SMS or telephone of future vacancies. If you wish to opt out at any time, you can manage this through your personal profile settings within your Tribepad account after application. For more details on how we process your data for recruitment process please click here for to see our Privacy Policy - Privacy Policy - Rodericks Dental Corporate INDRSE
Regional Support Manager Location : Stockport/ Bolton / Bradford Position: Regional Support Manager Salary: Up to £50k per annum + Car allowance & Mileage Hours: Full time - 40 hours per week Contract type: Permanent About the company: We provide high quality residential and nursing care to residents across almost 50 homes across the UK, with additional services in domiciliary care through our sister brand. Voted in the Top 20 care home providers in the UK, we provide specialist care for the elderly, those living with dementia and/ or physical disabilities and mental health needs, delivering the highest standards of person-centred care via our dedicated teams of staff. About the role: As the Regional Support Manager your primary focus will be to support the regional manager with providing hands on support at home level. Working alongside the home management teams you will support with the review and implementation of key focus areas and action plans to ensure the home runs successfully. You will also be required to step in as acting manager in the registered manager's absence. The role covers support to 4 of our homes across Stockport and Bolton. About you: We are looking for a passionate and confident leader who has experience managing a nursing home and a proven track record in achieving and maintaining a 'Good' CQC rating. You will hold an active nursing pin and have experience managing medium sized nursing/ dementia homes. Requirements: Proven track record of Good CQC ratings in previous nursing homes Experience running medium sized nursing homes Valid NMC pin required Experience with clinical auditing Good working knowledge of regulatory frameworks Benefits Offered: Excellent induction and training programmes Workplace pension Support with continuous professional development Paid annual leave Uniforms provided How to Apply: For more information contact Katie Beach - Recruitment Team Lead (Nursing and Senior Clinical Management) Direct dial: (phone number removed) Whatsapp: (phone number removed) Text message only (please include your name): (phone number removed) Email: (url removed) Linked in: (url removed)/in/katie-beach-79b50a17 The actual rate of pay will be within these advertised bandings and will be dependent on your ability to demonstrate your competence during the interview RGN / RMN /RNLD / NURSE / REGISTERED NURSE / NMC PIN / HEALTHCARE / CLINICAL / STAFF SE / NURSING HOME NURSE / NURSING HOME / ELDERLY CARE / CARE HOME / CARE HOME NURSE / ADULT NURSE / STUDENT NURSE / PERIPATETIC NURSE / RN / SISTER / WARD SISTER / WARD MANAGER / DEPUTY MANAGER / CLINICAL DEPUTY MANAGER / HOME MANAGER / CARE HOME MANAGER / CLINICAL LEAD / CSM / CLINICAL SERVICES MANAGER / HEAD OF CARE APPNHKB2
May 05, 2024
Full time
Regional Support Manager Location : Stockport/ Bolton / Bradford Position: Regional Support Manager Salary: Up to £50k per annum + Car allowance & Mileage Hours: Full time - 40 hours per week Contract type: Permanent About the company: We provide high quality residential and nursing care to residents across almost 50 homes across the UK, with additional services in domiciliary care through our sister brand. Voted in the Top 20 care home providers in the UK, we provide specialist care for the elderly, those living with dementia and/ or physical disabilities and mental health needs, delivering the highest standards of person-centred care via our dedicated teams of staff. About the role: As the Regional Support Manager your primary focus will be to support the regional manager with providing hands on support at home level. Working alongside the home management teams you will support with the review and implementation of key focus areas and action plans to ensure the home runs successfully. You will also be required to step in as acting manager in the registered manager's absence. The role covers support to 4 of our homes across Stockport and Bolton. About you: We are looking for a passionate and confident leader who has experience managing a nursing home and a proven track record in achieving and maintaining a 'Good' CQC rating. You will hold an active nursing pin and have experience managing medium sized nursing/ dementia homes. Requirements: Proven track record of Good CQC ratings in previous nursing homes Experience running medium sized nursing homes Valid NMC pin required Experience with clinical auditing Good working knowledge of regulatory frameworks Benefits Offered: Excellent induction and training programmes Workplace pension Support with continuous professional development Paid annual leave Uniforms provided How to Apply: For more information contact Katie Beach - Recruitment Team Lead (Nursing and Senior Clinical Management) Direct dial: (phone number removed) Whatsapp: (phone number removed) Text message only (please include your name): (phone number removed) Email: (url removed) Linked in: (url removed)/in/katie-beach-79b50a17 The actual rate of pay will be within these advertised bandings and will be dependent on your ability to demonstrate your competence during the interview RGN / RMN /RNLD / NURSE / REGISTERED NURSE / NMC PIN / HEALTHCARE / CLINICAL / STAFF SE / NURSING HOME NURSE / NURSING HOME / ELDERLY CARE / CARE HOME / CARE HOME NURSE / ADULT NURSE / STUDENT NURSE / PERIPATETIC NURSE / RN / SISTER / WARD SISTER / WARD MANAGER / DEPUTY MANAGER / CLINICAL DEPUTY MANAGER / HOME MANAGER / CARE HOME MANAGER / CLINICAL LEAD / CSM / CLINICAL SERVICES MANAGER / HEAD OF CARE APPNHKB2
Are you an experienced Adults Nurse ready to share your knowledge in the rewarding world of Palliative Care? Join Keech Hospice as a Senior Adults Nurse and explore how your clinical expertise supports the needs of patients and those closest to them. As a Keech Senior Adults Nurse you will prioritise excellence in care while we nurture your growth in the field of palliative care. Your experience of caring for patients with a palliative diagnosis, perhaps even drawing from your own personal experiences, equips you with transferable and invaluable skills for this role. We seek dedicated nurses who share the vision, value and standards that Keech promotes and our desire to drive continuous service development, making a difference when it matters the most to those that need our support and care. Supervise and participate in the delivery of holistic patient centred care Manage and prioritise own workload, ensuring continuity of service and crisis intervention. Establish effective communication processes with patients, families, colleagues, and the broader multi-disciplinary teams and external agencies. Undertake patient assessments in the hospice, their homes or place of care. Support and coach staff to provide high-quality palliative and end-of-life care, including pre bereavement support. Provide professional and managerial leadership, supporting colleagues as and when required. Take a lead role in planning discharges from the hospice, ensuring a smooth transition of patient and family care and support. Essential NMC Registered Adults Nurse with experience in palliative care Ability to work autonomously and collaboratively with team. Understanding and adherence to relevant legislation and national strategy Effective communicator with great interpersonal skills Ability to recognise palliative medical emergencies and respond appropriately. Committed to coaching colleagues to develop their clinical skills and confidence. Desirable Experience of caring for patients with complex palliative conditions Line management or involvement in supporting junior staff to achieve their objectives. Clinical skills such as venepuncture, cannulation, ECG, CVADs, physical assessment Have an adaptable approach to a changing work environment. Benefits Continuity of your NHS pension scheme Access to specialist internal training and additional external courses Supported Training through Mentoring and Clinical Coaches Annually develop and progress through the pay grade banding on a competency-based framework 29 days annual leavePLUSBank Holidays Free onsite secure parking Buy & Sell holidays £500 referral scheme incentive Onsite subsidised restaurant Cycle to work Scheme Health Cash plan Wellbeing & Employee Assistant Program Blue Light Discount Card We invite you to meet our team, tour our hospice, and discover the fulfilling opportunities awaiting you as a Senior Adult Nurse in Palliative Care. Apply now to be part of a compassionate community dedicated to delivering exceptional palliative care services. Keech Hospice is an equal opportunity employer, and we value diversity in our workplace. We appreciate the unique perspectives and experiences everyone brings, and we are committed to fostering an inclusive environment. All prospective employees will be required to undergo a DBS (Disclosure & Barring Service) check. The level of check is dependent on the role and designed to ensure safer and more well-informed recruitment decisions. We are committed to ensuring the safety and well-being of the individuals we serve and will take appropriate measures to safeguard them. JBRP1_UKTJ
May 05, 2024
Full time
Are you an experienced Adults Nurse ready to share your knowledge in the rewarding world of Palliative Care? Join Keech Hospice as a Senior Adults Nurse and explore how your clinical expertise supports the needs of patients and those closest to them. As a Keech Senior Adults Nurse you will prioritise excellence in care while we nurture your growth in the field of palliative care. Your experience of caring for patients with a palliative diagnosis, perhaps even drawing from your own personal experiences, equips you with transferable and invaluable skills for this role. We seek dedicated nurses who share the vision, value and standards that Keech promotes and our desire to drive continuous service development, making a difference when it matters the most to those that need our support and care. Supervise and participate in the delivery of holistic patient centred care Manage and prioritise own workload, ensuring continuity of service and crisis intervention. Establish effective communication processes with patients, families, colleagues, and the broader multi-disciplinary teams and external agencies. Undertake patient assessments in the hospice, their homes or place of care. Support and coach staff to provide high-quality palliative and end-of-life care, including pre bereavement support. Provide professional and managerial leadership, supporting colleagues as and when required. Take a lead role in planning discharges from the hospice, ensuring a smooth transition of patient and family care and support. Essential NMC Registered Adults Nurse with experience in palliative care Ability to work autonomously and collaboratively with team. Understanding and adherence to relevant legislation and national strategy Effective communicator with great interpersonal skills Ability to recognise palliative medical emergencies and respond appropriately. Committed to coaching colleagues to develop their clinical skills and confidence. Desirable Experience of caring for patients with complex palliative conditions Line management or involvement in supporting junior staff to achieve their objectives. Clinical skills such as venepuncture, cannulation, ECG, CVADs, physical assessment Have an adaptable approach to a changing work environment. Benefits Continuity of your NHS pension scheme Access to specialist internal training and additional external courses Supported Training through Mentoring and Clinical Coaches Annually develop and progress through the pay grade banding on a competency-based framework 29 days annual leavePLUSBank Holidays Free onsite secure parking Buy & Sell holidays £500 referral scheme incentive Onsite subsidised restaurant Cycle to work Scheme Health Cash plan Wellbeing & Employee Assistant Program Blue Light Discount Card We invite you to meet our team, tour our hospice, and discover the fulfilling opportunities awaiting you as a Senior Adult Nurse in Palliative Care. Apply now to be part of a compassionate community dedicated to delivering exceptional palliative care services. Keech Hospice is an equal opportunity employer, and we value diversity in our workplace. We appreciate the unique perspectives and experiences everyone brings, and we are committed to fostering an inclusive environment. All prospective employees will be required to undergo a DBS (Disclosure & Barring Service) check. The level of check is dependent on the role and designed to ensure safer and more well-informed recruitment decisions. We are committed to ensuring the safety and well-being of the individuals we serve and will take appropriate measures to safeguard them. JBRP1_UKTJ
My international client are a market leader in the print and film industry based in Watford. They are looking for a Bilingual Spanish/English Customer Service Representative to join their busy, successful, Customer Care Team. Paying £25-27Kpa depending on experience. Job Summary: To be responsible for managing the order entry to cash process and delivering outstanding customer service to a range of Commercial key accounts, whilst following approved SOX compliant internal processes. In order to achieve this, the Account Coordinator will be required to liaise & work closely with other areas of the organisation as specified above. Key Responsibilities: To manage customer orders (with an increasing emphasis on electronic orders) from order entry to billing; using telephone, e-mail and fax to provide our customers with an efficient, reliable service To respond effectively to queries relating to customer orders and deliveries To manage deliveries in line with customer expectations, liaising with 3rd party warehouses and other supply chain contacts To resolve customer complaints and invoice queries To raise credits & adjustments on customer accounts and to liaise with credit & collections to ensure any outstanding customer deductions are resolved in a timely manner To be in regular contact with our Sales Account Managers and local SPG contacts, and to ensure relevant information relating to customer orders & deliveries (especially changes to expected customer demand abnormal orders, postponed or cancelled deliveries, etc) is communicated in a timely manner To understand the operational requirements of key customers (key contacts, delivery specifications, booking requirements, etc) To implement process improvements which will improve operational effectiveness and enhance profitability To ensure that customer account records are kept up to date for audit purposes To identify and resolve with the data management team any master data errors affecting the OTC process To provide support for other members of the team (and back up as required for other CFT teams)
May 05, 2024
Full time
My international client are a market leader in the print and film industry based in Watford. They are looking for a Bilingual Spanish/English Customer Service Representative to join their busy, successful, Customer Care Team. Paying £25-27Kpa depending on experience. Job Summary: To be responsible for managing the order entry to cash process and delivering outstanding customer service to a range of Commercial key accounts, whilst following approved SOX compliant internal processes. In order to achieve this, the Account Coordinator will be required to liaise & work closely with other areas of the organisation as specified above. Key Responsibilities: To manage customer orders (with an increasing emphasis on electronic orders) from order entry to billing; using telephone, e-mail and fax to provide our customers with an efficient, reliable service To respond effectively to queries relating to customer orders and deliveries To manage deliveries in line with customer expectations, liaising with 3rd party warehouses and other supply chain contacts To resolve customer complaints and invoice queries To raise credits & adjustments on customer accounts and to liaise with credit & collections to ensure any outstanding customer deductions are resolved in a timely manner To be in regular contact with our Sales Account Managers and local SPG contacts, and to ensure relevant information relating to customer orders & deliveries (especially changes to expected customer demand abnormal orders, postponed or cancelled deliveries, etc) is communicated in a timely manner To understand the operational requirements of key customers (key contacts, delivery specifications, booking requirements, etc) To implement process improvements which will improve operational effectiveness and enhance profitability To ensure that customer account records are kept up to date for audit purposes To identify and resolve with the data management team any master data errors affecting the OTC process To provide support for other members of the team (and back up as required for other CFT teams)
Brighton & Hove Albion Football Club
Lancing, Sussex
Job Title: Performance & Medical Manager (Men's Academy) Location: American Express Elite Football Performance Centre, Lancing Salary: Competitive Job Type: Full- Time, Permanent Deadline Day: 17th May 2024 About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our vision is to be a top ten Premier League club and a top four Women's Super League club. A commitment to high performance, high professional standards and making a difference is at the heart of everything we do. Lead our performance and medical department at our category 1 academy This role will play a pivotal role of developing our men's academy physical development and medical programme determined by the departments key principles, philosophies and performance pillars. We are one team at Brighton, so you will work closely with the wider multidisciplinary teams to ensure the physical programme is integrated into a holistic player development pathway. You will line manage and coordinate our academy medical and performance teams to ensure objectives are met and effective delivery is evidenced throughout the programme. Do you have what it takes? - The successful candidate will need to hold the following qualifications: - MSc in Sport Science/ Medicine (or equivalent) - FA Level 2 Emergency Aid certificate - FA Safeguarding certificate You will have extensive experience of medical and performance provisions in an elite sporting environment. You will have line management experience and a good understanding of the EPPP. Here at Brighton, we are known for our culture and values leading the way, and the right people will need to fit into that. You will work hard, but the great thing about football is that you will see the results. Our values play a pivotal role in our success Our values are a set of filters through which we deliver to each other, our fans, our partners and our sponsors. As a team we live and breathe these values: - Treat People Well - Exceed Expectations - Aim High. Never Give Up - Act with Integrity - Make it Special How we say thank you In return for your hard work and commitment to us, some of the additional benefits you will receive will include, but not limited to: - Free breakfast and lunch at both sites - 23 days holiday rising with length of service (pro rata for part time staff) - Rewards platform, which includes access to 900+ retailers, a wellbeing centre and much more! - Priority access to match tickets and access to free WSL tickets for 23/24 season - In-house training programme and CPD opportunities - Discounts and benefits from partners and local businesses Our commitment to Diversity and Inclusion We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with our People and Culture team. Safeguarding is part of everything we do We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment. This is a UK based job. It is unlawful to employ a person who does not have permission to live and work in the UK. All offers of employment for this role are subject to background checks, including criminal (DBS) and right to work, as well as a full reference history. We do not offer sponsorship for applicants who do not have the right to work in the UK. Application Process: To submit your application for this exciting Performance & Medical Manager opportunity, please click Apply now. Applications for this role close on the 17th of May 2024.
May 05, 2024
Full time
Job Title: Performance & Medical Manager (Men's Academy) Location: American Express Elite Football Performance Centre, Lancing Salary: Competitive Job Type: Full- Time, Permanent Deadline Day: 17th May 2024 About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our vision is to be a top ten Premier League club and a top four Women's Super League club. A commitment to high performance, high professional standards and making a difference is at the heart of everything we do. Lead our performance and medical department at our category 1 academy This role will play a pivotal role of developing our men's academy physical development and medical programme determined by the departments key principles, philosophies and performance pillars. We are one team at Brighton, so you will work closely with the wider multidisciplinary teams to ensure the physical programme is integrated into a holistic player development pathway. You will line manage and coordinate our academy medical and performance teams to ensure objectives are met and effective delivery is evidenced throughout the programme. Do you have what it takes? - The successful candidate will need to hold the following qualifications: - MSc in Sport Science/ Medicine (or equivalent) - FA Level 2 Emergency Aid certificate - FA Safeguarding certificate You will have extensive experience of medical and performance provisions in an elite sporting environment. You will have line management experience and a good understanding of the EPPP. Here at Brighton, we are known for our culture and values leading the way, and the right people will need to fit into that. You will work hard, but the great thing about football is that you will see the results. Our values play a pivotal role in our success Our values are a set of filters through which we deliver to each other, our fans, our partners and our sponsors. As a team we live and breathe these values: - Treat People Well - Exceed Expectations - Aim High. Never Give Up - Act with Integrity - Make it Special How we say thank you In return for your hard work and commitment to us, some of the additional benefits you will receive will include, but not limited to: - Free breakfast and lunch at both sites - 23 days holiday rising with length of service (pro rata for part time staff) - Rewards platform, which includes access to 900+ retailers, a wellbeing centre and much more! - Priority access to match tickets and access to free WSL tickets for 23/24 season - In-house training programme and CPD opportunities - Discounts and benefits from partners and local businesses Our commitment to Diversity and Inclusion We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with our People and Culture team. Safeguarding is part of everything we do We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment. This is a UK based job. It is unlawful to employ a person who does not have permission to live and work in the UK. All offers of employment for this role are subject to background checks, including criminal (DBS) and right to work, as well as a full reference history. We do not offer sponsorship for applicants who do not have the right to work in the UK. Application Process: To submit your application for this exciting Performance & Medical Manager opportunity, please click Apply now. Applications for this role close on the 17th of May 2024.
Deputy Headteacher Job Type Permanent, Term Time Only Location Lewes, BN8 4EF Salary L14-L18 Hours: Monday - Friday The Role The Foundation has an exciting new opportunity for Deputy Headteacher to join a unique place to work. They are a leading charity dedicated to providing exceptional education and care for children and young adults with complex neurodisabilities, physical disabilities and health needs. Their state-of-the-art facilities and expert colleagues create a nurturing environment where individuals can thrive, reach their full potential and make a difference to their lives and that of their families. Key Responsibilities As the Deputy Headteacher, you will promote the vision, values and core purpose of the school in line with agreed policies, guidelines and protocols. And ensure all colleagues are best trained to meet current and future needs of the pupils, and that the CHILD curriculum, teaching and learning continue to be judged as outstanding. To deputise for the headteacher when absent from school. Provide professional leadership which secures, in consultation with the Governing Body, the success and improvement of the school, ensuring high quality education and care for all the pupils Work with the Governing Body, attending committee meetings Support the headteacher to present the school's performance in mediums appropriate to a range of audiences - Governors, parents/carers/families, local community, OFSTED, Education Services, and other agencies who support children and families, locally, nationally and internationally. Implement change in the school by contributing to, leading on and evaluating key areas of the School Development Plan (SDP). Monitor, analyse, evaluate and review the effectiveness of the school's policies, practices, protocols and priorities With support from the Assistant Headteachers coordinate and evaluate the CHILD curriculum of the school to identify any improvements and set targets for teacher professional development Write, evaluate and improve the timetable and other curricular provision by analysing breadth, balance, coverage and progression in the curriculum, and curricular provision. Devise a facility timetable for learning, rooms, activities and other resources to support the CHILD Curriculum. Support the organisation of class groups and their resourcing. Develop, monitor and update the learning strategy for teaching colleagues. Review and revise the learning strategy, to ensure a robust flow from the SEF to the SDP and appraisal to CPD, including systematic review of the impact of learning and INSET Working with Assistant Headteachers, strategically develop links with Learning & Development manager and other senior school leaders to support administration and assessment of training for school colleagues, including inset days, clinical tasks and all required training. Skills and Qualifications Essential: Qualified Teacher Status Degree Evidence of further professional development Successful teaching and curriculum experience Exemplary classroom practitioner Successful experience in leading and managing colleagues/teams Knowledge of successful monitoring and assessment Understanding of the needs of pupils with SLD, PMLD and pupils with profound and multiple barriers to learning. Ability to use ICT to support the curriculum effectively Understanding of assessment Understand the SEND code of Practice and how it relates to ECHPs, annual reviews, admissions and possible tribunals Other useful skills and experience: Training in SEN strategies Experience of working with pupils with SLD and PMLD Experience of policy development Understanding of budgets Understanding of quality in special educational provision and strategies for raising pupil performance Coaching skills Benefits Discount facilities. Enhanced Pension Scheme Healthcare Cashplan Cycle to Work scheme. Employee Assistance Programme Health & Wellbeing Centre Death in Service benefit Free tea/coffee/kitchen facilities Onsite Café Free parking To Apply If you feel you are a suitable candidate and would like to work for this Foundation, please click apply to be redirected to their website where you can complete your application. Chailey Heritage Foundation is committed to the safeguarding and protection of children and young adults. Employment will be subject to the receipt of two satisfactory professional references, an enhanced DBS certificate and occupational health clearance. It is an offence to apply for any job in regulated activity with children and vulnerable adults if you are barred from doing so.
May 05, 2024
Full time
Deputy Headteacher Job Type Permanent, Term Time Only Location Lewes, BN8 4EF Salary L14-L18 Hours: Monday - Friday The Role The Foundation has an exciting new opportunity for Deputy Headteacher to join a unique place to work. They are a leading charity dedicated to providing exceptional education and care for children and young adults with complex neurodisabilities, physical disabilities and health needs. Their state-of-the-art facilities and expert colleagues create a nurturing environment where individuals can thrive, reach their full potential and make a difference to their lives and that of their families. Key Responsibilities As the Deputy Headteacher, you will promote the vision, values and core purpose of the school in line with agreed policies, guidelines and protocols. And ensure all colleagues are best trained to meet current and future needs of the pupils, and that the CHILD curriculum, teaching and learning continue to be judged as outstanding. To deputise for the headteacher when absent from school. Provide professional leadership which secures, in consultation with the Governing Body, the success and improvement of the school, ensuring high quality education and care for all the pupils Work with the Governing Body, attending committee meetings Support the headteacher to present the school's performance in mediums appropriate to a range of audiences - Governors, parents/carers/families, local community, OFSTED, Education Services, and other agencies who support children and families, locally, nationally and internationally. Implement change in the school by contributing to, leading on and evaluating key areas of the School Development Plan (SDP). Monitor, analyse, evaluate and review the effectiveness of the school's policies, practices, protocols and priorities With support from the Assistant Headteachers coordinate and evaluate the CHILD curriculum of the school to identify any improvements and set targets for teacher professional development Write, evaluate and improve the timetable and other curricular provision by analysing breadth, balance, coverage and progression in the curriculum, and curricular provision. Devise a facility timetable for learning, rooms, activities and other resources to support the CHILD Curriculum. Support the organisation of class groups and their resourcing. Develop, monitor and update the learning strategy for teaching colleagues. Review and revise the learning strategy, to ensure a robust flow from the SEF to the SDP and appraisal to CPD, including systematic review of the impact of learning and INSET Working with Assistant Headteachers, strategically develop links with Learning & Development manager and other senior school leaders to support administration and assessment of training for school colleagues, including inset days, clinical tasks and all required training. Skills and Qualifications Essential: Qualified Teacher Status Degree Evidence of further professional development Successful teaching and curriculum experience Exemplary classroom practitioner Successful experience in leading and managing colleagues/teams Knowledge of successful monitoring and assessment Understanding of the needs of pupils with SLD, PMLD and pupils with profound and multiple barriers to learning. Ability to use ICT to support the curriculum effectively Understanding of assessment Understand the SEND code of Practice and how it relates to ECHPs, annual reviews, admissions and possible tribunals Other useful skills and experience: Training in SEN strategies Experience of working with pupils with SLD and PMLD Experience of policy development Understanding of budgets Understanding of quality in special educational provision and strategies for raising pupil performance Coaching skills Benefits Discount facilities. Enhanced Pension Scheme Healthcare Cashplan Cycle to Work scheme. Employee Assistance Programme Health & Wellbeing Centre Death in Service benefit Free tea/coffee/kitchen facilities Onsite Café Free parking To Apply If you feel you are a suitable candidate and would like to work for this Foundation, please click apply to be redirected to their website where you can complete your application. Chailey Heritage Foundation is committed to the safeguarding and protection of children and young adults. Employment will be subject to the receipt of two satisfactory professional references, an enhanced DBS certificate and occupational health clearance. It is an offence to apply for any job in regulated activity with children and vulnerable adults if you are barred from doing so.
Accounts Co-ordinator Warrington (WA4 6PS) £30,000- £40,000 (DOE) Monday- Friday 09:00- 17:00 Permanent Our client, a global manufacturing company and supplier for soft play and family entertainment centres, are looking to recruit an experienced Accounts Co-ordinator to join their team. Reporting to the Accounts Manager, you will develop your role over a two-year period working with other departments in the company and understanding the systems and procedures. As an Accounts Co-ordinator your duties will be: Processing supplier invoices. Matching and coding invoices. Fully reconciling supplier statements and address and resolving queries. Requesting any invoices or credit notes that have not yet been received as per statement reconciliation. Recording credit card transactions for six company credit cards. Matching and coding receipts. Resolving queries. Provide support in the preparation of monthly financial reports. Future Activity Prepare and process sales invoices with various payment terms. Regular reconciliation of the sales ledger. Working closely with the sales department to chase overdue invoices. Process card payments over the phone. The successful Accounts Co-ordinator will have the following skills: Demonstrate strong data entry skills with a high level of accuracy. Excellent numerical skills. Ability to work effectively as part of a team. Willingness to take on other ad-hoc duties to support the Accounts Manager. Familiarity with Xero/Simpro although this is desirable and would be advantageous as full training will be given by the Accounts Manager. Self-motivated, enthusiastic. Additional Information 28 days holiday inclusive of bank holidays plus 4 Grace and Favour days. Company pension. Profit related bonus paid monthly. Travel allowance paid if travelling more than 10 miles to place of work. If you're imnterested in this role, please click Apply Now!
May 05, 2024
Full time
Accounts Co-ordinator Warrington (WA4 6PS) £30,000- £40,000 (DOE) Monday- Friday 09:00- 17:00 Permanent Our client, a global manufacturing company and supplier for soft play and family entertainment centres, are looking to recruit an experienced Accounts Co-ordinator to join their team. Reporting to the Accounts Manager, you will develop your role over a two-year period working with other departments in the company and understanding the systems and procedures. As an Accounts Co-ordinator your duties will be: Processing supplier invoices. Matching and coding invoices. Fully reconciling supplier statements and address and resolving queries. Requesting any invoices or credit notes that have not yet been received as per statement reconciliation. Recording credit card transactions for six company credit cards. Matching and coding receipts. Resolving queries. Provide support in the preparation of monthly financial reports. Future Activity Prepare and process sales invoices with various payment terms. Regular reconciliation of the sales ledger. Working closely with the sales department to chase overdue invoices. Process card payments over the phone. The successful Accounts Co-ordinator will have the following skills: Demonstrate strong data entry skills with a high level of accuracy. Excellent numerical skills. Ability to work effectively as part of a team. Willingness to take on other ad-hoc duties to support the Accounts Manager. Familiarity with Xero/Simpro although this is desirable and would be advantageous as full training will be given by the Accounts Manager. Self-motivated, enthusiastic. Additional Information 28 days holiday inclusive of bank holidays plus 4 Grace and Favour days. Company pension. Profit related bonus paid monthly. Travel allowance paid if travelling more than 10 miles to place of work. If you're imnterested in this role, please click Apply Now!
Working as a weekend Service Desk Engineer , you'll be supporting businesses in the Financial Services sector, such as hedge funds and family offices. They understand IT is an investment, and value the input of all the engineers on the team. This role is for a full time Weekend Support Engineer - your shift will include every weekend which would be an 8-5pm (Working from home) shift - With then 2 days off a week. You'll be responsible for: Desktop and laptop fixes Supporting users remotely and over the phone Monitoring client networks Troubleshooting and fixing issues with both Windows and Mac OS Managing active directory and group policy Liaising with third party support teams, such as Sage and Bloomberg Completing checks on vital systems. In your daily role, you'll gain exposure to tools and systems within the O365 ecosystem, Windows Servers, networking equipment and much more. We promise there will be plenty of opportunities to learn, and our internal trainer will fill in any gaps. If you're still hungry for more, we also provide a budget for training and conferences you want to attend. You'll join a team who prioritises quality and maintaining good relationships with users. That means a happier day for you. To qualify for this position, you will need experience supporting Microsoft Windows and active directory and Office 365 (Admin centre, Exchange, Licensing etc) Your success will be defined by KPIs focused on: Ticket stats e.g. first time fixes and average resolution time Quality ticket notes Good feedback from users Thorough monitoring and alerting of critical systems. You'll have regularone to ones with your manager, where you can discuss objectives, and progression within the business. The benefits package consists of: Private medical insurance 33 days annual leave including 8 bank holidays A 4% matched pension Individual yearly training budget Team social events A private counsellor 4X salary death in service insurance 4X salary critical illness insurance We'd love to see your CV, or if you have questions, please call the office and ask for Aled or Ruby. Job Types: Full-time, Permanent Pay: £23,000.00-£28,000.00 per year Benefits: Company events Company pension Discounted or free food Life insurance On-site parking Private dental insurance Private medical insurance Referral programme Schedule: 8 hour shift Work Location: In person Reference ID:
May 05, 2024
Full time
Working as a weekend Service Desk Engineer , you'll be supporting businesses in the Financial Services sector, such as hedge funds and family offices. They understand IT is an investment, and value the input of all the engineers on the team. This role is for a full time Weekend Support Engineer - your shift will include every weekend which would be an 8-5pm (Working from home) shift - With then 2 days off a week. You'll be responsible for: Desktop and laptop fixes Supporting users remotely and over the phone Monitoring client networks Troubleshooting and fixing issues with both Windows and Mac OS Managing active directory and group policy Liaising with third party support teams, such as Sage and Bloomberg Completing checks on vital systems. In your daily role, you'll gain exposure to tools and systems within the O365 ecosystem, Windows Servers, networking equipment and much more. We promise there will be plenty of opportunities to learn, and our internal trainer will fill in any gaps. If you're still hungry for more, we also provide a budget for training and conferences you want to attend. You'll join a team who prioritises quality and maintaining good relationships with users. That means a happier day for you. To qualify for this position, you will need experience supporting Microsoft Windows and active directory and Office 365 (Admin centre, Exchange, Licensing etc) Your success will be defined by KPIs focused on: Ticket stats e.g. first time fixes and average resolution time Quality ticket notes Good feedback from users Thorough monitoring and alerting of critical systems. You'll have regularone to ones with your manager, where you can discuss objectives, and progression within the business. The benefits package consists of: Private medical insurance 33 days annual leave including 8 bank holidays A 4% matched pension Individual yearly training budget Team social events A private counsellor 4X salary death in service insurance 4X salary critical illness insurance We'd love to see your CV, or if you have questions, please call the office and ask for Aled or Ruby. Job Types: Full-time, Permanent Pay: £23,000.00-£28,000.00 per year Benefits: Company events Company pension Discounted or free food Life insurance On-site parking Private dental insurance Private medical insurance Referral programme Schedule: 8 hour shift Work Location: In person Reference ID:
By joining our growing IT Support Service Desk team at Tribeca , you'll be assisting businesses in the Alternative Investment sector. You'll be responsible for: Desktop and laptop fixes Supporting users remotely and over the phone Troubleshooting and fixing issues with both Windows and Mac OS Managing active directory and group policy Liaising with third party support teams, such as Sage and Bloomberg In your daily role , you'll gain exposure to tools and systems within the office 365 ecosystem, Windows Servers, networking equipment and much more. We promise there will be plenty of opportunities to learn, and our internal trainer will fill in any gaps. You'll join a team who prioritises quality and maintaining good relationships with users. That means a happier day for you. To qualify for this position, you will need experience supporting Microsoft Windows and active directory and Office 365 (Admin centre, Exchange, Licensing etc) Your success will be defined by KPIs focused on: Ticket stats e.g. first time fixes and average resolution time Quality ticket notes Good feedback from users You'll have regular one to ones with your manager, where you can discuss objectives, and progression within the business. The benefits package consists of: Private medical insurance 33 days annual leave including 8 bank holidays 4% matched pension Individual yearly training budget Team social events Private counsellor 4X salary death in service insurance 4X salary critical illness insurance If you feel you have the necessary experience for this position then please do apply now, we would love to hear from you. Job Types: Full-time, Permanent Pay: £22,000.00-£27,000.00 per year Benefits: Company events Company pension Discounted or free food Free parking Health & wellbeing programme Life insurance On-site parking Private dental insurance Private medical insurance Referral programme Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: Sittingbourne: reliably commute or plan to relocate before starting work (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID:
May 05, 2024
Full time
By joining our growing IT Support Service Desk team at Tribeca , you'll be assisting businesses in the Alternative Investment sector. You'll be responsible for: Desktop and laptop fixes Supporting users remotely and over the phone Troubleshooting and fixing issues with both Windows and Mac OS Managing active directory and group policy Liaising with third party support teams, such as Sage and Bloomberg In your daily role , you'll gain exposure to tools and systems within the office 365 ecosystem, Windows Servers, networking equipment and much more. We promise there will be plenty of opportunities to learn, and our internal trainer will fill in any gaps. You'll join a team who prioritises quality and maintaining good relationships with users. That means a happier day for you. To qualify for this position, you will need experience supporting Microsoft Windows and active directory and Office 365 (Admin centre, Exchange, Licensing etc) Your success will be defined by KPIs focused on: Ticket stats e.g. first time fixes and average resolution time Quality ticket notes Good feedback from users You'll have regular one to ones with your manager, where you can discuss objectives, and progression within the business. The benefits package consists of: Private medical insurance 33 days annual leave including 8 bank holidays 4% matched pension Individual yearly training budget Team social events Private counsellor 4X salary death in service insurance 4X salary critical illness insurance If you feel you have the necessary experience for this position then please do apply now, we would love to hear from you. Job Types: Full-time, Permanent Pay: £22,000.00-£27,000.00 per year Benefits: Company events Company pension Discounted or free food Free parking Health & wellbeing programme Life insurance On-site parking Private dental insurance Private medical insurance Referral programme Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: Sittingbourne: reliably commute or plan to relocate before starting work (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID:
About Faculty Faculty transforms organisational performance through safe, impactful and human-led AI. We are Europe's leading applied AI company, and saw its potential a decade ago - long before the current hype cycle. We founded in 2014 with our Fellowship programme, training academics to become commercial data scientists. Today, we provide over 300 global customers with industry-leading software, and bespoke AI consultancy for retail, healthcare, energy, and governmental organisations, as well as our award winning Fellowship. Our expertise and safety credentials are such that OpenAI asked us to be their first technical partner, helping customers deploy cutting-edge generative AI safely. Our high-impact work has saved lives through forecasting NHS demand during covid, produced green energy by routing boats towards the wind, slashed marketing spend by predicting customer spending habits, and kept children safe online. AI is an epoch-defining technology. We want people to join us who can help our customers reap its enormous benefits safely. About the role Faculty's in-house legal team works to proactively address legal issues so that Faculty can drive positive impact in the world. In many cases, there will be no precedent. This is one of those rare in-house roles where your work will often be at the cutting edge. As Legal Counsel, you will be a key contributor to both the legal team and the company as a whole - working across every issue Faculty faces. You'll provide sage advice on a wide range of legal issues, with a centre of gravity around commercial & public sector contracts, IP & licensing and privacy. This position is ideal for an ambitious lawyer with experience in private practice at a leading law firm and looking for their first in-house role, or for someone seeking a new in-house role, having come from that background. As the third lawyer in the team, you will be reporting to the Senior Legal Counsel, and working closely with our General Counsel, Contracts & Compliance Manager, Legal & Compliance Associate, legal and regulatory consultants and external lawyers, as well as other Faculty staff, and technical and commercial partners. What you'll be doing Commercial Contracting: Drafting and negotiating various technology and services contracts, including enterprise and public sector agreements and procurement processes. IP: Act as subject matter expert in IP matters related to AI services, including assignments, licensing, SaaS, sub-contracting, joint ventures, and IP-related to the Frontier product Privacy: Tailor GDPR principles to the unique contexts of NHS, government, and enterprise, including drafting DPAs, DSAs, DPIAs, and provide regular GDPR training to staff. Public Sector Procurement: application to frameworks, supporting bids, contracting on government and other large scale, complex frameworks, including GCloud, and Digital Outcomes amongst many. Product: experience in SaaS products and related considerations including contracting, service level agreements and typical risks. Generative AI & LLMs: Act as subject matter expert in IP, privacy, and regulatory issues surrounding LLMs, noting that Faculty is an official partner of OpenAI. Governance & Security: Support the rollout of the company's Governance, Risk, Compliance & Ethics functions, ensuring compliance with customer security and governance requirements, and drafting internal policies. Supporting the evolution of the Ethics Panel, helping Faculty support the right customers and build the right services & products. Regulatory: Understand forthcoming AI and UK privacy regulations, clinical risk regulations, US privacy requirements, and HIPAA and advising on the best course of action in innovative areas where there are no template answers. AI Safety: have an interest in and ability to support the leadership in interpreting and articulating our response to the challenges of delivering safe, fair and ethical AI. Employment: Support the People team with UK & international employment issues, including contract updates and exit matters. Who we're looking for: Qualifications: We expect the successful candidate to have 2+ years PQE depending on appropriate skill and experience, and we are open to candidates with substantially more experience than that. Trained and qualified with a leading international law firm and worked in commercial technology and IP teams with exposure to privacy compliance. Strong background in commercial technology law, capable of providing counsel, negotiation, and drafting for complex contracts involving IP, privacy, government frameworks, product design and compliance, subcontracting & multi party agreements, compliance, and governance and able to adapt to provide support on employment, property, disputes, and risk management Core competencies: Technical excellence in commercial law, IP, and privacy, capable of adapting to a wide range of contract-related demands and legal issues. Experience of procurement law and interacting with the government is a plus. Highly organised, able to help streamline our systems and processes as we scale into a large international company. Experience with Ironclad, DocuSign, Asana and Google Workplace are pluses Self-driven, efficient, and proactive in addressing business needs requiring rapid and proactive support. Collaborative, personable and a real team player. We are a small legal team and we work closely with each other on a daily basis - we would like someone who is ready to invest in that culture and make an effort to be a great team player. We would also like someone who is able to integrate across the business and work closely with our commercial and technical delivery teams. Comfortable with data science and AI concepts and the services and products that we are delivering and that our customers require, to be able to enter into discussion and contract drafting that properly encapsulates our work. Additional skills (Beneficial): Litigation: Experience in dispute management. Corporate: Knowledge of employee equity schemes, company equity, fundraising, mergers and acquisitions, partnerships, and joint ventures. Ethics: Involvement in corporate ethics policies and processes, including customer selection and product design. International: Experience in establishing overseas entities and familiarity with US IP, licensing, and employment regulations. What we can offer you The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions. Faculty is the professional challenge of a lifetime. You'll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you'll learn something new from everyone you meet. You'll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally. Another unique aspect of this role is the exposure you will receive to a business offering both consultancy services and an AI product. From a legal perspective, this means your role will be especially diverse and no day will be the same. Fostering talent is one of our core values, it's built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.
May 05, 2024
Full time
About Faculty Faculty transforms organisational performance through safe, impactful and human-led AI. We are Europe's leading applied AI company, and saw its potential a decade ago - long before the current hype cycle. We founded in 2014 with our Fellowship programme, training academics to become commercial data scientists. Today, we provide over 300 global customers with industry-leading software, and bespoke AI consultancy for retail, healthcare, energy, and governmental organisations, as well as our award winning Fellowship. Our expertise and safety credentials are such that OpenAI asked us to be their first technical partner, helping customers deploy cutting-edge generative AI safely. Our high-impact work has saved lives through forecasting NHS demand during covid, produced green energy by routing boats towards the wind, slashed marketing spend by predicting customer spending habits, and kept children safe online. AI is an epoch-defining technology. We want people to join us who can help our customers reap its enormous benefits safely. About the role Faculty's in-house legal team works to proactively address legal issues so that Faculty can drive positive impact in the world. In many cases, there will be no precedent. This is one of those rare in-house roles where your work will often be at the cutting edge. As Legal Counsel, you will be a key contributor to both the legal team and the company as a whole - working across every issue Faculty faces. You'll provide sage advice on a wide range of legal issues, with a centre of gravity around commercial & public sector contracts, IP & licensing and privacy. This position is ideal for an ambitious lawyer with experience in private practice at a leading law firm and looking for their first in-house role, or for someone seeking a new in-house role, having come from that background. As the third lawyer in the team, you will be reporting to the Senior Legal Counsel, and working closely with our General Counsel, Contracts & Compliance Manager, Legal & Compliance Associate, legal and regulatory consultants and external lawyers, as well as other Faculty staff, and technical and commercial partners. What you'll be doing Commercial Contracting: Drafting and negotiating various technology and services contracts, including enterprise and public sector agreements and procurement processes. IP: Act as subject matter expert in IP matters related to AI services, including assignments, licensing, SaaS, sub-contracting, joint ventures, and IP-related to the Frontier product Privacy: Tailor GDPR principles to the unique contexts of NHS, government, and enterprise, including drafting DPAs, DSAs, DPIAs, and provide regular GDPR training to staff. Public Sector Procurement: application to frameworks, supporting bids, contracting on government and other large scale, complex frameworks, including GCloud, and Digital Outcomes amongst many. Product: experience in SaaS products and related considerations including contracting, service level agreements and typical risks. Generative AI & LLMs: Act as subject matter expert in IP, privacy, and regulatory issues surrounding LLMs, noting that Faculty is an official partner of OpenAI. Governance & Security: Support the rollout of the company's Governance, Risk, Compliance & Ethics functions, ensuring compliance with customer security and governance requirements, and drafting internal policies. Supporting the evolution of the Ethics Panel, helping Faculty support the right customers and build the right services & products. Regulatory: Understand forthcoming AI and UK privacy regulations, clinical risk regulations, US privacy requirements, and HIPAA and advising on the best course of action in innovative areas where there are no template answers. AI Safety: have an interest in and ability to support the leadership in interpreting and articulating our response to the challenges of delivering safe, fair and ethical AI. Employment: Support the People team with UK & international employment issues, including contract updates and exit matters. Who we're looking for: Qualifications: We expect the successful candidate to have 2+ years PQE depending on appropriate skill and experience, and we are open to candidates with substantially more experience than that. Trained and qualified with a leading international law firm and worked in commercial technology and IP teams with exposure to privacy compliance. Strong background in commercial technology law, capable of providing counsel, negotiation, and drafting for complex contracts involving IP, privacy, government frameworks, product design and compliance, subcontracting & multi party agreements, compliance, and governance and able to adapt to provide support on employment, property, disputes, and risk management Core competencies: Technical excellence in commercial law, IP, and privacy, capable of adapting to a wide range of contract-related demands and legal issues. Experience of procurement law and interacting with the government is a plus. Highly organised, able to help streamline our systems and processes as we scale into a large international company. Experience with Ironclad, DocuSign, Asana and Google Workplace are pluses Self-driven, efficient, and proactive in addressing business needs requiring rapid and proactive support. Collaborative, personable and a real team player. We are a small legal team and we work closely with each other on a daily basis - we would like someone who is ready to invest in that culture and make an effort to be a great team player. We would also like someone who is able to integrate across the business and work closely with our commercial and technical delivery teams. Comfortable with data science and AI concepts and the services and products that we are delivering and that our customers require, to be able to enter into discussion and contract drafting that properly encapsulates our work. Additional skills (Beneficial): Litigation: Experience in dispute management. Corporate: Knowledge of employee equity schemes, company equity, fundraising, mergers and acquisitions, partnerships, and joint ventures. Ethics: Involvement in corporate ethics policies and processes, including customer selection and product design. International: Experience in establishing overseas entities and familiarity with US IP, licensing, and employment regulations. What we can offer you The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions. Faculty is the professional challenge of a lifetime. You'll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you'll learn something new from everyone you meet. You'll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally. Another unique aspect of this role is the exposure you will receive to a business offering both consultancy services and an AI product. From a legal perspective, this means your role will be especially diverse and no day will be the same. Fostering talent is one of our core values, it's built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.
Job Title: Senior Customer Support Executive Location: Office Based, Redburn Road, Westerhope, Newcastle Upon Tyne Salary: Based on experience Job type: Full time, Permanent Working Hours: 37.5hr per Week (08:30 - 17:00) Based in Newcastle upon Tyne, we are a family-owned business that was founded in 1946. We manufacture a range of industrial doors and install though out the UK as well as service overseas contracts. We bring generations of engineering experience and pioneering product expertise to customers worldwide. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK The Role: Reporting to the Customer Support Manager, you will be sitting within the Customer Support Team. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. This is an exciting opportunity for a highly motivated individual, who has a proven track record of successful customer service and management skills. As the senior customer support executive, you will deputise for the customer support manager where necessary. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. Duties And Key Responsibilities Duties will involve but are not limited to: - Develop and maintain strong relationships with customers Handle escalated customer issues and complaints, demonstrating strong problem-solving skills and a commitment to achieving positive outcomes Act as a liaison between customers and internal teams, advocating for customer needs and ensuring timely resolution of issues Stay informed of new information relating to products, legislation, and best and share knowledge and insights with the team Monitor team performance, identify trends and areas for improvement, and areas for improvement and opportunities for training Possessing excellent product knowledge to enhance customer support Generate technical quotations Verification of engineer's daily/weekly timesheets Processing Engineers wages Assisting with reporting of departmental KPI's Monitor & manage van fleet Departmental invoicing where required Process & monitor returns to suppliers Update and maintain the company CRM Lead by example, fostering a positive and collaborative work environment, and inspiring team members to deliver their best work Any other reasonable task as required by the Customer Support Manager The Candidate: Skills / Training: Basic people management and leadership skills Proven experience in a customer support or service role Excellent communication & interpersonal skills, with the ability to interact with customers, team members and stakeholders at all levels Strong problem solving and decision-making skills Excellent organisational skills and attention to details with the ability to manage multiple tasks simultaneously Commitment to delivering exceptional customer service and exceeding customer expectations Ability to thrive under pressure Knowledge of Microsoft Excel, Word, & PowerPoint Understanding of CRM systems desirable but not essential General Responsibilities: Align company and employee core values. If you see something that is wrong do something about correcting it. Be responsible and get things done. Share information and work towards team building. Establish/understand your key performance indicators and maintain this measure so both you and the company know how your performance is measured. Be a good team member, demonstrating loyalty and commitment to the organization and team members and always do your best. To be fully aware of and adhere to the relevant policies and procedures. This job description is intended as a guide to the duties and responsibilities of the post. It does not seek to define all the duties and is subject to amendment/alteration which will be made after full discussion with the post holder. Benefits: 22 days of annual leave (Additional awarded for service) Life insurance Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Team Leader, Senior Customer Service Executive, Account Coordinator, Customer Account Executive, Client Support Team Leader, Customer Service Support Lead, Senior Client Support Executive, Construction Customer Service Team Lead may also be considered for this role.
May 05, 2024
Full time
Job Title: Senior Customer Support Executive Location: Office Based, Redburn Road, Westerhope, Newcastle Upon Tyne Salary: Based on experience Job type: Full time, Permanent Working Hours: 37.5hr per Week (08:30 - 17:00) Based in Newcastle upon Tyne, we are a family-owned business that was founded in 1946. We manufacture a range of industrial doors and install though out the UK as well as service overseas contracts. We bring generations of engineering experience and pioneering product expertise to customers worldwide. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK The Role: Reporting to the Customer Support Manager, you will be sitting within the Customer Support Team. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. This is an exciting opportunity for a highly motivated individual, who has a proven track record of successful customer service and management skills. As the senior customer support executive, you will deputise for the customer support manager where necessary. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. Duties And Key Responsibilities Duties will involve but are not limited to: - Develop and maintain strong relationships with customers Handle escalated customer issues and complaints, demonstrating strong problem-solving skills and a commitment to achieving positive outcomes Act as a liaison between customers and internal teams, advocating for customer needs and ensuring timely resolution of issues Stay informed of new information relating to products, legislation, and best and share knowledge and insights with the team Monitor team performance, identify trends and areas for improvement, and areas for improvement and opportunities for training Possessing excellent product knowledge to enhance customer support Generate technical quotations Verification of engineer's daily/weekly timesheets Processing Engineers wages Assisting with reporting of departmental KPI's Monitor & manage van fleet Departmental invoicing where required Process & monitor returns to suppliers Update and maintain the company CRM Lead by example, fostering a positive and collaborative work environment, and inspiring team members to deliver their best work Any other reasonable task as required by the Customer Support Manager The Candidate: Skills / Training: Basic people management and leadership skills Proven experience in a customer support or service role Excellent communication & interpersonal skills, with the ability to interact with customers, team members and stakeholders at all levels Strong problem solving and decision-making skills Excellent organisational skills and attention to details with the ability to manage multiple tasks simultaneously Commitment to delivering exceptional customer service and exceeding customer expectations Ability to thrive under pressure Knowledge of Microsoft Excel, Word, & PowerPoint Understanding of CRM systems desirable but not essential General Responsibilities: Align company and employee core values. If you see something that is wrong do something about correcting it. Be responsible and get things done. Share information and work towards team building. Establish/understand your key performance indicators and maintain this measure so both you and the company know how your performance is measured. Be a good team member, demonstrating loyalty and commitment to the organization and team members and always do your best. To be fully aware of and adhere to the relevant policies and procedures. This job description is intended as a guide to the duties and responsibilities of the post. It does not seek to define all the duties and is subject to amendment/alteration which will be made after full discussion with the post holder. Benefits: 22 days of annual leave (Additional awarded for service) Life insurance Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Team Leader, Senior Customer Service Executive, Account Coordinator, Customer Account Executive, Client Support Team Leader, Customer Service Support Lead, Senior Client Support Executive, Construction Customer Service Team Lead may also be considered for this role.
Strategic Reward Advisory Manager page is loaded Strategic Reward Advisory Manager Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R15071 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Part of our Global Employer Services division, Strategic Reward Advisory takes pride in working with entrepreneurial, fast growing businesses to help them engage and incentivise their workforce. The projects are exciting, collaborative and often very different, where everyone thinks outside the box to solve complex problems for their clients. Here there is a great sense of unity and shared expertise as you'll gain exposure to colleagues and clients at all levels, right from day one. It's ambition that matters - you can build your experience in a specialist area with all the training, support and development opportunities you need to go far. We're looking for someone with: Minimum of five years of professional experience in a remuneration-related role within reward consulting or inhouse An in-depth technical knowledge of executive remuneration and/or broad-based rewards, including pay benchmarking, bonus and equity incentive plan design and performance monitoring, reward strategy, corporate governance and remuneration reporting, job evaluation and grading, gender pay gap reporting, wellbeing and recognition etc. Knowledge of how market data surveys work is a plus. Interest in the wider HR, tax and accounting implications of reward Good analytics skills and experience in research, data manipulation and modelling Excellent written and verbal communication, and proficiency in MS Office (Excel and PowerPoint) Focus on producing high quality outputs and attention to detail Interest in mentoring and coaching more junior staff Good interpersonal skills and relationship building both internal and external stakeholders Educated to degree level, ideally in business, human resources, law, accounting, finance or a related field You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 05, 2024
Full time
Strategic Reward Advisory Manager page is loaded Strategic Reward Advisory Manager Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R15071 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Part of our Global Employer Services division, Strategic Reward Advisory takes pride in working with entrepreneurial, fast growing businesses to help them engage and incentivise their workforce. The projects are exciting, collaborative and often very different, where everyone thinks outside the box to solve complex problems for their clients. Here there is a great sense of unity and shared expertise as you'll gain exposure to colleagues and clients at all levels, right from day one. It's ambition that matters - you can build your experience in a specialist area with all the training, support and development opportunities you need to go far. We're looking for someone with: Minimum of five years of professional experience in a remuneration-related role within reward consulting or inhouse An in-depth technical knowledge of executive remuneration and/or broad-based rewards, including pay benchmarking, bonus and equity incentive plan design and performance monitoring, reward strategy, corporate governance and remuneration reporting, job evaluation and grading, gender pay gap reporting, wellbeing and recognition etc. Knowledge of how market data surveys work is a plus. Interest in the wider HR, tax and accounting implications of reward Good analytics skills and experience in research, data manipulation and modelling Excellent written and verbal communication, and proficiency in MS Office (Excel and PowerPoint) Focus on producing high quality outputs and attention to detail Interest in mentoring and coaching more junior staff Good interpersonal skills and relationship building both internal and external stakeholders Educated to degree level, ideally in business, human resources, law, accounting, finance or a related field You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Company description: Company Description We are FBC UK, Fox's Burton's Companies! And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge). FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Albans. Together, we employ circa 4,000 amazing colleagues across all our locations. We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming UK Market Leader. Whilst we know that we have delicious products we also know that that the key ingredient to our success is our people, and the passion we have for our brands. You could be the jammy to our dodger, party ring to our Fox's or the choc-chip to our Maryland?! We knead people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success. We are committed to building an inclusive workforce that feels empowered to build a fulfilling and successful career. By embracing diversity, equity, and inclusion (DEI) we create a supportive environment for people to thrive and strive to have more positive impact. We understand that having formal and on-the-job learning opportunities is key to our colleagues' professional and personal growth. We are committed to providing an environment where everyone can learn from each other and grow through a variety of learning experiences. Our colleagues make our business special. With strong community values, we believe FBC UK is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each other whilst meeting our business goals. Job description: About the Role This role is crucial in developing the strategy for Edinburgh's Continuous Improvement journey. Reporting to the Group Manufacturing Improvement manager, you will be responsible for creating ad delivering the annual continuous improvement plan, while providing support to the site to deliver our longer-term objectives. As a member of the site leadership team, you will work closely with the Engineering and Operations departments to contribute to implement initiatives to add value and remove cost / waste, as well as supporting the the overall leadership of the site. Main Responsibilities Create and deliver the 3-year Manufacturing Excellence strategy Continually develop our continuous improvement systems to improve the site performance Working closely with the Engineering and Operations Department to deploy initiatives that will add value and/or remove cost/waste Demonstrate role model and winning behaviours to support site culture Implement and embed standardised ways of working, process controls, problem solving, data capture and analysis and performance steering's across all site functions Profile description: Who we are looking for Lean Six Sigma Green Belt - Essential Lean Six Sigma Black belt - Desirable Experience within an Operational Excellence environment - Desirable Proven experience of developing and leading CI Initiatives, driving change management and improvement strategies in ideally an FMCG environment to improve overall site performance Understanding and implementation of continuous improvement tools and techniques (DMAIC, Kaizen, Centrelines) Proven track record of developing high performing teams, with ability to engage and influence all levels Experience of working in a unionised environment Ability to develop, implement and track multi-faceted improvement plans that underpin site strategies Ability to think strategically to enhance site/cultural performance Ability to carry out financial appraisals for projects and assess the potential savings for improvement projects Diversity Statement FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
May 05, 2024
Full time
Company description: Company Description We are FBC UK, Fox's Burton's Companies! And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge). FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Albans. Together, we employ circa 4,000 amazing colleagues across all our locations. We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming UK Market Leader. Whilst we know that we have delicious products we also know that that the key ingredient to our success is our people, and the passion we have for our brands. You could be the jammy to our dodger, party ring to our Fox's or the choc-chip to our Maryland?! We knead people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success. We are committed to building an inclusive workforce that feels empowered to build a fulfilling and successful career. By embracing diversity, equity, and inclusion (DEI) we create a supportive environment for people to thrive and strive to have more positive impact. We understand that having formal and on-the-job learning opportunities is key to our colleagues' professional and personal growth. We are committed to providing an environment where everyone can learn from each other and grow through a variety of learning experiences. Our colleagues make our business special. With strong community values, we believe FBC UK is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each other whilst meeting our business goals. Job description: About the Role This role is crucial in developing the strategy for Edinburgh's Continuous Improvement journey. Reporting to the Group Manufacturing Improvement manager, you will be responsible for creating ad delivering the annual continuous improvement plan, while providing support to the site to deliver our longer-term objectives. As a member of the site leadership team, you will work closely with the Engineering and Operations departments to contribute to implement initiatives to add value and remove cost / waste, as well as supporting the the overall leadership of the site. Main Responsibilities Create and deliver the 3-year Manufacturing Excellence strategy Continually develop our continuous improvement systems to improve the site performance Working closely with the Engineering and Operations Department to deploy initiatives that will add value and/or remove cost/waste Demonstrate role model and winning behaviours to support site culture Implement and embed standardised ways of working, process controls, problem solving, data capture and analysis and performance steering's across all site functions Profile description: Who we are looking for Lean Six Sigma Green Belt - Essential Lean Six Sigma Black belt - Desirable Experience within an Operational Excellence environment - Desirable Proven experience of developing and leading CI Initiatives, driving change management and improvement strategies in ideally an FMCG environment to improve overall site performance Understanding and implementation of continuous improvement tools and techniques (DMAIC, Kaizen, Centrelines) Proven track record of developing high performing teams, with ability to engage and influence all levels Experience of working in a unionised environment Ability to develop, implement and track multi-faceted improvement plans that underpin site strategies Ability to think strategically to enhance site/cultural performance Ability to carry out financial appraisals for projects and assess the potential savings for improvement projects Diversity Statement FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
About The Role Field Sales Account Manager phs Hygiene Aberdeen & surrounding areas. What kind of person are you? The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries. This is a fast paced, targeted role so you must work effectively and efficiently in this type of environment. You will have a New Business target (existing and new customers) to hit every period so your drive to achieve this should be unwavering. You will also be required to manage customers' accounts to ensure that we deliver a best in class service. You will have an outgoing personality and be self-motivated, with the ability to bring positive energy and focus to your team and colleagues across the business. Open to change, you will bring your ideas and work with the Regional Sales Manager and the team improve the way things are done. What you'll be doing as a Field Sales Account manager: Grow and protect existing customer accounts between an annual spend of £1,500 and £20,000 Acquire New Customers across your regional territory Develop a strategic plan to Protect, Grow and Acquire business in a defined territory Accurately forecast and deliver against New Business and Retention targets Represent phs with brand new customers at the appropriate level Focus on the effectiveness, efficiency and quality of sales activity not just the quantity Use the CRM system to effectively record, manage and develop opportunities What you'll have: You will have a valid UK driving licence A security check or be willing to get one Has high energy and pace Thrives in a high-pressure sales environment Is resilient and tenacious in their approach to winning new business High professional and personal standards Can be decisive and resilient Someone who can challenge, respectfully, constructively and effectively What you can expect at PHS: To be a key, important, player in an exciting time for our business To work with a great team including a supportive senior management team Freedom to operate and as much support as you need You will receive a full, thorough induction and Sales Process training and ongoing development Commission on your sales and a quarterly bonus based on your performance against your targets Your own company car, laptop and phone You can start work from home, but you can get the buzz of working in an office when you work from an operations centre You will use the world's leading Customer Relationship Manager (CRM) system to help manage your prospect and pipeline data Ongoing support in the field In return for your commitment and expertise, you will get: Base salary of £28,325.00 OTE £52,500.00 Uncapped commission Company car or car allowance Phone, laptop, and kit to work effectively from home and on the road Pension scheme 23 days holiday allowance plus bank holidays Reward Gateway Discount Card - savings from over 800 retailers Buy and sell holiday scheme Enhanced maternity and family friendly leave Full induction training and great opportunities for professional development Accredited ILM training both in house and external Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it's disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You'll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.
May 05, 2024
Full time
About The Role Field Sales Account Manager phs Hygiene Aberdeen & surrounding areas. What kind of person are you? The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries. This is a fast paced, targeted role so you must work effectively and efficiently in this type of environment. You will have a New Business target (existing and new customers) to hit every period so your drive to achieve this should be unwavering. You will also be required to manage customers' accounts to ensure that we deliver a best in class service. You will have an outgoing personality and be self-motivated, with the ability to bring positive energy and focus to your team and colleagues across the business. Open to change, you will bring your ideas and work with the Regional Sales Manager and the team improve the way things are done. What you'll be doing as a Field Sales Account manager: Grow and protect existing customer accounts between an annual spend of £1,500 and £20,000 Acquire New Customers across your regional territory Develop a strategic plan to Protect, Grow and Acquire business in a defined territory Accurately forecast and deliver against New Business and Retention targets Represent phs with brand new customers at the appropriate level Focus on the effectiveness, efficiency and quality of sales activity not just the quantity Use the CRM system to effectively record, manage and develop opportunities What you'll have: You will have a valid UK driving licence A security check or be willing to get one Has high energy and pace Thrives in a high-pressure sales environment Is resilient and tenacious in their approach to winning new business High professional and personal standards Can be decisive and resilient Someone who can challenge, respectfully, constructively and effectively What you can expect at PHS: To be a key, important, player in an exciting time for our business To work with a great team including a supportive senior management team Freedom to operate and as much support as you need You will receive a full, thorough induction and Sales Process training and ongoing development Commission on your sales and a quarterly bonus based on your performance against your targets Your own company car, laptop and phone You can start work from home, but you can get the buzz of working in an office when you work from an operations centre You will use the world's leading Customer Relationship Manager (CRM) system to help manage your prospect and pipeline data Ongoing support in the field In return for your commitment and expertise, you will get: Base salary of £28,325.00 OTE £52,500.00 Uncapped commission Company car or car allowance Phone, laptop, and kit to work effectively from home and on the road Pension scheme 23 days holiday allowance plus bank holidays Reward Gateway Discount Card - savings from over 800 retailers Buy and sell holiday scheme Enhanced maternity and family friendly leave Full induction training and great opportunities for professional development Accredited ILM training both in house and external Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it's disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You'll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.
Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout. Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and click apply for full job details
May 05, 2024
Full time
Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout. Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and click apply for full job details
Children's Centre Administrative Assistant Camden £19/hr Start date: ASAP AKTON Recruitment is working closely with the local authrities and we are looking for a Children's Centre Administrative Assistant in the Camden area. Enhanced DBS required, if you have a DBS on updated service please apply. KEY REQUIREMENTS: 1. 6 months solid front of house experience in a busy reception2. Excellent customer service skills3. Experience of providing admin support to a team4. Fully proficient in Microsoft Office packages and able to undertake accurate data entry 5. Flexible can-do attitude6. History of excellent punctuality and attendance The Administrative Assistant is a very important member of the team who ensures the professional delivery of established processes to carry out tasks that support and enable a multi-agency team to provide an excellent service to families. The key purpose of this position is to assist the Business Manager with a high-quality administrative service to support the smooth functioning of the children's centre locality and to undertake reception duties including offering a professional warm welcome to all staff and visitors to the centre, directing visitors to relevant activities and resources within the building and signposting and promoting services, dealing with telephone and email queries.The Administrative Assistant will support the Business Manager with admin duties such as room, taxi and interpreter bookings, accurately inputting confidential data onto databases, liaising with customers and suppliers to support office finance systems and processes and supporting the multi-agency teams. The Administrative Assistant is responsible for leading on key tasks ensuring that they are completed efficiently and accurately. They will be expected to be able to work as part of a team and be able to deal with day-to-day issues using their own initiative. As part of a busy team, the Administrative Assistant will have effective verbal and written communication skills and will demonstrate an ability to resolve challenging situations and complex queries, working with a range of individuals including children and vulnerable adults with a proactive approach to tasks, excellent timekeeping skills and, show dedication to delivering an excellent service to the people of Camden.
May 05, 2024
Full time
Children's Centre Administrative Assistant Camden £19/hr Start date: ASAP AKTON Recruitment is working closely with the local authrities and we are looking for a Children's Centre Administrative Assistant in the Camden area. Enhanced DBS required, if you have a DBS on updated service please apply. KEY REQUIREMENTS: 1. 6 months solid front of house experience in a busy reception2. Excellent customer service skills3. Experience of providing admin support to a team4. Fully proficient in Microsoft Office packages and able to undertake accurate data entry 5. Flexible can-do attitude6. History of excellent punctuality and attendance The Administrative Assistant is a very important member of the team who ensures the professional delivery of established processes to carry out tasks that support and enable a multi-agency team to provide an excellent service to families. The key purpose of this position is to assist the Business Manager with a high-quality administrative service to support the smooth functioning of the children's centre locality and to undertake reception duties including offering a professional warm welcome to all staff and visitors to the centre, directing visitors to relevant activities and resources within the building and signposting and promoting services, dealing with telephone and email queries.The Administrative Assistant will support the Business Manager with admin duties such as room, taxi and interpreter bookings, accurately inputting confidential data onto databases, liaising with customers and suppliers to support office finance systems and processes and supporting the multi-agency teams. The Administrative Assistant is responsible for leading on key tasks ensuring that they are completed efficiently and accurately. They will be expected to be able to work as part of a team and be able to deal with day-to-day issues using their own initiative. As part of a busy team, the Administrative Assistant will have effective verbal and written communication skills and will demonstrate an ability to resolve challenging situations and complex queries, working with a range of individuals including children and vulnerable adults with a proactive approach to tasks, excellent timekeeping skills and, show dedication to delivering an excellent service to the people of Camden.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team including a Commercial & Contracts Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group, Ethics Team, and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview BDO's Legal Team is looking for an Associate Legal Counsel - Commercial to join the team to support supplier contracting activity with a focus on digital products and services. The role will involve reviewing, drafting and negotiating supplier legal contracts with the objective of managing the firm's risk exposure. The role will also support more senior lawyers in the team on complex contracts and legal issues where appropriate. Responsibilities Review, draft and negotiate supplier and reseller contracts (SaaS, professional services etc.): Ownership of less complex contracts or components of complex contracts, ensuring legal, commercial and regulatory risks are identified and mitigated or escalated as appropriate. Contract management: advise and support stakeholders with contract management activity, including variations, terminations and vendor management. Build relationships with key stakeholders: Become a trusted adviser to relevant stakeholders, in particular with the other Quality & Risk sub-teams, plus the firm's Digital business, IT and Procurement. Provide guidance and training: Keep the Legal Team's guidance and playbooks updated to contracting self-service. Provide guidance to Procurement on legal matters within their procurement categories. Improve efficiency: Identify opportunities to accelerate and/or improve the contracting process and seek innovative solutions to new problems. External Legal Counsel: Communicate effectively with external counsel, including providing instructions on matters that require external review, whilst managing timescales and fees. Projects: support the senior commercial lawyers in the delivery of strategic projects and initiatives. Knowledge: Keep abreast of the latest industry standards and regulations, share knowledge with the team. Requirements Essential: law degree; qualified to practice law in England and Wales or equivalent experience practising the laws of England and Wales; experience of advising on/negotiating/drafting commercial contracts and transactional documentation; working knowledge of commercial law; strong written and oral communication skills; ability to interact at a senior level; ability to prioritise and manage own workload; and good attention to detail. Desirable: experience of commercial contracting in a professional services firm and/or regulated business; understanding of data protection law (UK and EU GDPR), intellectual property law and experience delivering related legal advice; experience of technology contracting (SaaS, PaaS etc.). You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 05, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team including a Commercial & Contracts Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group, Ethics Team, and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview BDO's Legal Team is looking for an Associate Legal Counsel - Commercial to join the team to support supplier contracting activity with a focus on digital products and services. The role will involve reviewing, drafting and negotiating supplier legal contracts with the objective of managing the firm's risk exposure. The role will also support more senior lawyers in the team on complex contracts and legal issues where appropriate. Responsibilities Review, draft and negotiate supplier and reseller contracts (SaaS, professional services etc.): Ownership of less complex contracts or components of complex contracts, ensuring legal, commercial and regulatory risks are identified and mitigated or escalated as appropriate. Contract management: advise and support stakeholders with contract management activity, including variations, terminations and vendor management. Build relationships with key stakeholders: Become a trusted adviser to relevant stakeholders, in particular with the other Quality & Risk sub-teams, plus the firm's Digital business, IT and Procurement. Provide guidance and training: Keep the Legal Team's guidance and playbooks updated to contracting self-service. Provide guidance to Procurement on legal matters within their procurement categories. Improve efficiency: Identify opportunities to accelerate and/or improve the contracting process and seek innovative solutions to new problems. External Legal Counsel: Communicate effectively with external counsel, including providing instructions on matters that require external review, whilst managing timescales and fees. Projects: support the senior commercial lawyers in the delivery of strategic projects and initiatives. Knowledge: Keep abreast of the latest industry standards and regulations, share knowledge with the team. Requirements Essential: law degree; qualified to practice law in England and Wales or equivalent experience practising the laws of England and Wales; experience of advising on/negotiating/drafting commercial contracts and transactional documentation; working knowledge of commercial law; strong written and oral communication skills; ability to interact at a senior level; ability to prioritise and manage own workload; and good attention to detail. Desirable: experience of commercial contracting in a professional services firm and/or regulated business; understanding of data protection law (UK and EU GDPR), intellectual property law and experience delivering related legal advice; experience of technology contracting (SaaS, PaaS etc.). You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We welcome applications from candidates who meet some but not all of the criteria listed below. We're currently looking for a D365 F&O Developer. This position sits within our IT Team. We have offices in both Glasgow and London and will consider any UK based candidate. We can offer both hybrid and remote working options. D365 F&O Developer is a technical professional within Enterprise Services Platform CoE team with specific responsibility for the delivery of service improvement activity on the Dynamics 365 F&O services in project and business settings. D365 F&O Developer will require a good understanding of the product and how it fits within the wider ACCA technology landscape and D365 production and delivery process. The work will be delivered using our continuous delivery methodology work across IT and the business to gather requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services. The Job Implement and configure Microsoft Dynamics 365 Finance and Operations modules according to business requirements. Support Digital Transformation deployment, go live, service introduction and post go live activities. Develop custom features, integrations, and extensions using X and other related technologies in D365 F&O with skilled in SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Azure Cloud and integration. Develop the Dynamics 365 environment in support of organisation's strategy, change and financial plans aligned to business requirements. Develop the Dynamics 365 environment to enable the successful delivery of ACCA's Digital Transformation and IT's target operating model. Manage and control D365 F&O release process working closely with service providers as well as Digital Transformation. Provide ongoing support and maintenance for D365 F&O applications, troubleshoot issues, and implement fixes and enhancements. Develop the Dynamics 365 environment capability(s) for the IT directorate. Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions. Stay updated with the latest D365 F&O features and updates. Evaluate and implement upgrades and enhancements to improve system performance and functionality. Conduct thorough testing of D365 F&O applications to ensure they meet quality standards and are error-free. Define Dynamics 365 through the application of best practise and industry standards including Microsoft Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services. The Person In-depth understanding of the Dynamics 365 Finance and Operations platform, including modules with proficiency in X for customizing forms, reports, workflows, and other elements of D365 F&O, and SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Experience of shaping and delivering Dynamics 365 service improvements and ongoing management working across business functions and vendors Experience of working in organisations undergoing significant transformation Hands-on experience in customizing D365 F&O modules and integrating the application with other systems using various integration techniques. Experience with version control systems (e.g. Git) for managing codebase changes in a collaborative environment. Ability to create technical documentation, including design specification, test plans, and user guides. Experience of working across IT towers and business departments to gather requirements and deliver service improvements. Knowledge of Accounting Experience. Able to demonstrate a clear understanding of detailed technical concepts and to apply this understanding to everyday business problems. Proficiency in testing and debugging customizations to ensure they meet the specified requirements and do not adversely impact the system. Excellent analytical and problem-solving skills, with ability to think laterally and conceptually. Our Benefits We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme. We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees. Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
May 05, 2024
Full time
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We welcome applications from candidates who meet some but not all of the criteria listed below. We're currently looking for a D365 F&O Developer. This position sits within our IT Team. We have offices in both Glasgow and London and will consider any UK based candidate. We can offer both hybrid and remote working options. D365 F&O Developer is a technical professional within Enterprise Services Platform CoE team with specific responsibility for the delivery of service improvement activity on the Dynamics 365 F&O services in project and business settings. D365 F&O Developer will require a good understanding of the product and how it fits within the wider ACCA technology landscape and D365 production and delivery process. The work will be delivered using our continuous delivery methodology work across IT and the business to gather requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services. The Job Implement and configure Microsoft Dynamics 365 Finance and Operations modules according to business requirements. Support Digital Transformation deployment, go live, service introduction and post go live activities. Develop custom features, integrations, and extensions using X and other related technologies in D365 F&O with skilled in SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Azure Cloud and integration. Develop the Dynamics 365 environment in support of organisation's strategy, change and financial plans aligned to business requirements. Develop the Dynamics 365 environment to enable the successful delivery of ACCA's Digital Transformation and IT's target operating model. Manage and control D365 F&O release process working closely with service providers as well as Digital Transformation. Provide ongoing support and maintenance for D365 F&O applications, troubleshoot issues, and implement fixes and enhancements. Develop the Dynamics 365 environment capability(s) for the IT directorate. Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions. Stay updated with the latest D365 F&O features and updates. Evaluate and implement upgrades and enhancements to improve system performance and functionality. Conduct thorough testing of D365 F&O applications to ensure they meet quality standards and are error-free. Define Dynamics 365 through the application of best practise and industry standards including Microsoft Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services. The Person In-depth understanding of the Dynamics 365 Finance and Operations platform, including modules with proficiency in X for customizing forms, reports, workflows, and other elements of D365 F&O, and SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Experience of shaping and delivering Dynamics 365 service improvements and ongoing management working across business functions and vendors Experience of working in organisations undergoing significant transformation Hands-on experience in customizing D365 F&O modules and integrating the application with other systems using various integration techniques. Experience with version control systems (e.g. Git) for managing codebase changes in a collaborative environment. Ability to create technical documentation, including design specification, test plans, and user guides. Experience of working across IT towers and business departments to gather requirements and deliver service improvements. Knowledge of Accounting Experience. Able to demonstrate a clear understanding of detailed technical concepts and to apply this understanding to everyday business problems. Proficiency in testing and debugging customizations to ensure they meet the specified requirements and do not adversely impact the system. Excellent analytical and problem-solving skills, with ability to think laterally and conceptually. Our Benefits We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme. We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees. Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
We have an exciting opportunity for an experienced individual to join our Central Engineering team as a Staff Systems Integration Engineer. In this role you will be responsible for delivering complex integrated hardware systems (as well as but not limited to but including software development coordination) needed on a projects from the initiation phase up to handover to the final client The Central Engineering New System Integration team carries out integration and configuration engineering for our new system to support our build installations around the world. They manage the technical Integration definition to our New Systems and Products working closely with product managers, Development teams, Implementation Engineers and Product Engineering teams. They provide ongoing product/system integration support to triage any engineering issues as well as providing valuable feedback to Ocado Technology for future developments and resolution of technical challenges. This is a permanent hybrid position based in Hatfield, although international travel may be required. Roles & Responsibilities Contribute significantly to difficult decision making in your domain. Recommend considered risks when appropriate and drive delivery of value. Champion craft skills across your department, sharing great practices and knowledge. Advise a variety of roles to support pivotal decision making. Increase the effectiveness and impact of others, for example by teaching, coaching or providing opportunities for others to grow. Educate the organisation and clients about the system and hardware integration procedure, its implementation and its use. Define integration strategies and methods, and then planning them in accordance with established deadlines and time schedules Lead risk identification, management systems and culture. Identify risks and issues before they have arisen and take action to minimise impact and ensure they do not happen again Develops and applies new engineering theories and techniques in the workplace, keeping up to date with relevant engineering issues and defining their impact to the wider business. Identify what data is important to measure about your new System. Extract, gather and present this data effectively to support future design definition, delivery and operation. Help your team and other teams resolve complex engineering problems through effective collaboration and guidance. Leads the realisation from definition stage to handover of the new 3rd party systems by coordinating and interacting with the relevant internal and or external stakeholders Integrating new hardware and complex systems Provide on-site support when appropriate at the site location to deliver the 3rd party systems coordinating with the relevant suppliers and internal teams Make sure your System integration can be diagnostically analysed, where practical, building in observability, in order to resolve faults, be maintainable and Determine that the outcome of the integration has met the organisation's needs Provide Technology Operations teams with all that is required to enable them to work up any required quality / procurement related issue or solution through the appropriate process. You may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job Knowledge, Skills and Experience Minimum of 6 years of relevant experience with evidence of delivering on accountabilities and responsibilities relating to 3rd party System Integration engineering Strong communication skills (both written and verbal) with ability to write documentation and deliver presentations of technical issues remotely & in person Technical / Engineering qualification to degree level or internationally recognised equivalent qualifications in a relevant field. Full Clean Driving Licence Working knowledge of a range of project management skills, tools and approaches Experienced with delivering through remote teams International working experience and availability Wide range of knowledge of systems and products as well as contacts in relevant Industries About Us Our teams are putting the world's retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery. What we offer you Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. 30 days 'working from anywhere in the world' policy Wellbeing support through dedicated apps and an Employee Assistance Programme 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase) Pension scheme (various options available including employer contribution matching up to 7%) Generous Private Medical Insurance (within the first month of joining!) Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) Train Ticket loan (interest-free) Cycle to Work Scheme Free shuttle bus to and from Hatfield Train Station to the Hatfield offices Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices Opportunity to participate in Sharesave and Buy as You Earn share schemes 15% discount on and free delivery for all employees (within the first month of joining!
May 05, 2024
Full time
We have an exciting opportunity for an experienced individual to join our Central Engineering team as a Staff Systems Integration Engineer. In this role you will be responsible for delivering complex integrated hardware systems (as well as but not limited to but including software development coordination) needed on a projects from the initiation phase up to handover to the final client The Central Engineering New System Integration team carries out integration and configuration engineering for our new system to support our build installations around the world. They manage the technical Integration definition to our New Systems and Products working closely with product managers, Development teams, Implementation Engineers and Product Engineering teams. They provide ongoing product/system integration support to triage any engineering issues as well as providing valuable feedback to Ocado Technology for future developments and resolution of technical challenges. This is a permanent hybrid position based in Hatfield, although international travel may be required. Roles & Responsibilities Contribute significantly to difficult decision making in your domain. Recommend considered risks when appropriate and drive delivery of value. Champion craft skills across your department, sharing great practices and knowledge. Advise a variety of roles to support pivotal decision making. Increase the effectiveness and impact of others, for example by teaching, coaching or providing opportunities for others to grow. Educate the organisation and clients about the system and hardware integration procedure, its implementation and its use. Define integration strategies and methods, and then planning them in accordance with established deadlines and time schedules Lead risk identification, management systems and culture. Identify risks and issues before they have arisen and take action to minimise impact and ensure they do not happen again Develops and applies new engineering theories and techniques in the workplace, keeping up to date with relevant engineering issues and defining their impact to the wider business. Identify what data is important to measure about your new System. Extract, gather and present this data effectively to support future design definition, delivery and operation. Help your team and other teams resolve complex engineering problems through effective collaboration and guidance. Leads the realisation from definition stage to handover of the new 3rd party systems by coordinating and interacting with the relevant internal and or external stakeholders Integrating new hardware and complex systems Provide on-site support when appropriate at the site location to deliver the 3rd party systems coordinating with the relevant suppliers and internal teams Make sure your System integration can be diagnostically analysed, where practical, building in observability, in order to resolve faults, be maintainable and Determine that the outcome of the integration has met the organisation's needs Provide Technology Operations teams with all that is required to enable them to work up any required quality / procurement related issue or solution through the appropriate process. You may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job Knowledge, Skills and Experience Minimum of 6 years of relevant experience with evidence of delivering on accountabilities and responsibilities relating to 3rd party System Integration engineering Strong communication skills (both written and verbal) with ability to write documentation and deliver presentations of technical issues remotely & in person Technical / Engineering qualification to degree level or internationally recognised equivalent qualifications in a relevant field. Full Clean Driving Licence Working knowledge of a range of project management skills, tools and approaches Experienced with delivering through remote teams International working experience and availability Wide range of knowledge of systems and products as well as contacts in relevant Industries About Us Our teams are putting the world's retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery. What we offer you Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. 30 days 'working from anywhere in the world' policy Wellbeing support through dedicated apps and an Employee Assistance Programme 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase) Pension scheme (various options available including employer contribution matching up to 7%) Generous Private Medical Insurance (within the first month of joining!) Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) Train Ticket loan (interest-free) Cycle to Work Scheme Free shuttle bus to and from Hatfield Train Station to the Hatfield offices Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices Opportunity to participate in Sharesave and Buy as You Earn share schemes 15% discount on and free delivery for all employees (within the first month of joining!