Service Coordinator / Customer Service Advisor / Planner, Lostock, Monday to Friday £27,500 + great bens Do you crave a fast-paced, dynamic role where you can make a real difference for customers? Are you a whiz at organisation and communication, with a knack for solving problems? If so, then this Service Coordinator role is your calling! As the Service Coordinator / Customer Service Advisor / Planner What You'll Do: Be the hero for your customers! You'll dispatch the perfect technician for each job, ensuring timely arrivals and clear communication throughout the process. Mastermind the schedule: You'll pre-plan and book jobs for your engineers, maximizing their efficiency and customer satisfaction. Think on your feet: You'll troubleshoot any challenges that arise, prioritizing tasks and finding creative solutions to keep things running smoothly. You're the Ideal Candidate for the Service Coordinator / Planner / Customer Services Advisor job if You: Thrive in a fast-paced environment where every day brings new adventures. Enjoy clear communication you love keeping customers informed and collaborating with your team. Are a master organiser planning and schedules are your jam! Can prioritise like a pro you excel at keeping things on track and hitting deadlines. Bonus points if you: Have experience in a service control environment. Understand the world of commercial vehicles, transport refrigeration or planning engineers The nuts and bolts : Conquer your workday in a 40-hour week between the hours of 8am to 6pm in a friendly, social office office environment. Recharge and explore with a generous 25 days of annual holiday. Secure your future with a fantastic company pension plan. We're looking for candidates who can start your journey between early and mid-June. Interviews will initially be held on Wednesday 15th, Thursday 16th and Friday 17th of May . Please only apply if you're available for these dates and potentially the week after and are eager to join our team! Ready to Embrace the Challenge? If you're a customer service superstar with a knack for organisation and problem-solving, then we want YOU on our team! Hit that apply button and we will be in touch.
May 14, 2024
Full time
Service Coordinator / Customer Service Advisor / Planner, Lostock, Monday to Friday £27,500 + great bens Do you crave a fast-paced, dynamic role where you can make a real difference for customers? Are you a whiz at organisation and communication, with a knack for solving problems? If so, then this Service Coordinator role is your calling! As the Service Coordinator / Customer Service Advisor / Planner What You'll Do: Be the hero for your customers! You'll dispatch the perfect technician for each job, ensuring timely arrivals and clear communication throughout the process. Mastermind the schedule: You'll pre-plan and book jobs for your engineers, maximizing their efficiency and customer satisfaction. Think on your feet: You'll troubleshoot any challenges that arise, prioritizing tasks and finding creative solutions to keep things running smoothly. You're the Ideal Candidate for the Service Coordinator / Planner / Customer Services Advisor job if You: Thrive in a fast-paced environment where every day brings new adventures. Enjoy clear communication you love keeping customers informed and collaborating with your team. Are a master organiser planning and schedules are your jam! Can prioritise like a pro you excel at keeping things on track and hitting deadlines. Bonus points if you: Have experience in a service control environment. Understand the world of commercial vehicles, transport refrigeration or planning engineers The nuts and bolts : Conquer your workday in a 40-hour week between the hours of 8am to 6pm in a friendly, social office office environment. Recharge and explore with a generous 25 days of annual holiday. Secure your future with a fantastic company pension plan. We're looking for candidates who can start your journey between early and mid-June. Interviews will initially be held on Wednesday 15th, Thursday 16th and Friday 17th of May . Please only apply if you're available for these dates and potentially the week after and are eager to join our team! Ready to Embrace the Challenge? If you're a customer service superstar with a knack for organisation and problem-solving, then we want YOU on our team! Hit that apply button and we will be in touch.
Berry Recruitment are NOW hiring for a committed and experienced Sales and Customer Service Advisor to work for a fast growing organisation based in Oxford (Parking Available) Role: Sales and Customer Service Advisor Salary: 22,500- 26,000 Depending on experience Location: Oxford, Oxfordshire Hours: Monday-Friday 08:30-17:00 (37.5 hours per week) Key Responsibilities of the Sales and Customer Service Advisor: Sell, Review, and advise on general insurance requirements across all product lines. Identify and initiate cross-selling opportunities and activities to existing customers across all product lines. Identify and initiate selling opportunities and activities to new customers across all product lines. Conduct sales/ marketing campaigns as and when required. Attend and provide support at local shows and events as necessary. Acquire and maintain knowledge of products, as applicable to product licenses. Deal with claims within your authority. Process and dispatch renewal documentation to Agency standards. Implement customer money collection and processing procedures to maintain Agency credit control. Conduct daily banking functions as required. Maintain record keeping requirements for your role. Maintain knowledge of insurance to the required standard for your role. Perform other duties as assigned by Agents. No regulated advice given on cover for unlicensed General Insurance products. Work with customers over the phone, by email, and in person to offer solutions for their business and personal needs. Ensure that we deliver for our customers in a timely manner so that they have the cover that they need when they need it. Identity and promote our range of investment, pension, and Health &Safety Products. Attend events to meet customers, and to promote our services to potential new leads. About you: Demonstrate Customer Service Skills Excellence communication skills both verbal and written. Demonstrate problem solving ability, good attention to detail and willingness to use own initiative and judgement. Consistently self-motivated to achieve and exceed targets with a strong interest in and commitment to self-development and learning. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
May 14, 2024
Full time
Berry Recruitment are NOW hiring for a committed and experienced Sales and Customer Service Advisor to work for a fast growing organisation based in Oxford (Parking Available) Role: Sales and Customer Service Advisor Salary: 22,500- 26,000 Depending on experience Location: Oxford, Oxfordshire Hours: Monday-Friday 08:30-17:00 (37.5 hours per week) Key Responsibilities of the Sales and Customer Service Advisor: Sell, Review, and advise on general insurance requirements across all product lines. Identify and initiate cross-selling opportunities and activities to existing customers across all product lines. Identify and initiate selling opportunities and activities to new customers across all product lines. Conduct sales/ marketing campaigns as and when required. Attend and provide support at local shows and events as necessary. Acquire and maintain knowledge of products, as applicable to product licenses. Deal with claims within your authority. Process and dispatch renewal documentation to Agency standards. Implement customer money collection and processing procedures to maintain Agency credit control. Conduct daily banking functions as required. Maintain record keeping requirements for your role. Maintain knowledge of insurance to the required standard for your role. Perform other duties as assigned by Agents. No regulated advice given on cover for unlicensed General Insurance products. Work with customers over the phone, by email, and in person to offer solutions for their business and personal needs. Ensure that we deliver for our customers in a timely manner so that they have the cover that they need when they need it. Identity and promote our range of investment, pension, and Health &Safety Products. Attend events to meet customers, and to promote our services to potential new leads. About you: Demonstrate Customer Service Skills Excellence communication skills both verbal and written. Demonstrate problem solving ability, good attention to detail and willingness to use own initiative and judgement. Consistently self-motivated to achieve and exceed targets with a strong interest in and commitment to self-development and learning. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Kelly Services are looking for an experienced Showroom Sales Advisor to join a high-end and leading retailer and importer of luxury natural stone and porcelain flooring on a full-time and permanent basis. Salary circa £25,000 per annum depending on experience. Location: Hemel HempsteadWorking hours are 09.00 - 17.00 Monday to Friday and 09.30 - 17:00 on Saturdays - You will work 5 days with your days off being Sunday and a day in the week. The Role The role will likely suit someone friendly, confident, and customer-centric to provide a luxury customer experience. This fast-paced nature of this role requires candidates who are extremely organised and able to prioritise tasks whilst being proactive and reactive to customer requirements. As a Showroom Sales Advisor you will work closely alongside the showroom team to provide an exceptional service to customers to guide and deliver sales of our client's luxury products. Day to day responsibilities include: Answering incoming sales calls Making outbound calls to our customer database Creating quotations, processing payments, arranging deliveries, and providing outstanding after sales service Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors Updating the CRM system with relevant client information and daily activity Arranging samples to be dispatched Welcoming customers to the showroom and building relationships with clients, ensuring a professional and friendly welcome is always received Maintaining a clean and tidy showroom Providing drinks to customers during their appointments Confirming showroom appointments with customers before their arrival Skills and Experience Experience in a sales environment Experience in the luxury goods market (desirable) Knowledge of interiors (desirable) Extremely well organised and able to prioritise tasks Enthusiastic and hands on - this is a busy, fast-paced company Self-motivated with the ability to inspire those around you Strong customer focus Excellent communicator Minimum of 2 years sales experience Must have experience in using a CRM Familiar with Microsoft office Benefits Competitive salary with bonus structure Optional pension Additional leave through years of service Sick pay after completion of probationary period Free on-site parking Purchase additional annual leave scheme. Development opportunities Do you have a passion for interior design? Are you looking for the next step in your career with a well-established company then please apply for this exciting opportunity! KSEastMidlands Kelly Services are acting as an Employment Agency in relation to this role.? Should you choose to apply, your information will be processed in accordance with Kelly's?Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.? As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
May 13, 2024
Full time
Kelly Services are looking for an experienced Showroom Sales Advisor to join a high-end and leading retailer and importer of luxury natural stone and porcelain flooring on a full-time and permanent basis. Salary circa £25,000 per annum depending on experience. Location: Hemel HempsteadWorking hours are 09.00 - 17.00 Monday to Friday and 09.30 - 17:00 on Saturdays - You will work 5 days with your days off being Sunday and a day in the week. The Role The role will likely suit someone friendly, confident, and customer-centric to provide a luxury customer experience. This fast-paced nature of this role requires candidates who are extremely organised and able to prioritise tasks whilst being proactive and reactive to customer requirements. As a Showroom Sales Advisor you will work closely alongside the showroom team to provide an exceptional service to customers to guide and deliver sales of our client's luxury products. Day to day responsibilities include: Answering incoming sales calls Making outbound calls to our customer database Creating quotations, processing payments, arranging deliveries, and providing outstanding after sales service Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors Updating the CRM system with relevant client information and daily activity Arranging samples to be dispatched Welcoming customers to the showroom and building relationships with clients, ensuring a professional and friendly welcome is always received Maintaining a clean and tidy showroom Providing drinks to customers during their appointments Confirming showroom appointments with customers before their arrival Skills and Experience Experience in a sales environment Experience in the luxury goods market (desirable) Knowledge of interiors (desirable) Extremely well organised and able to prioritise tasks Enthusiastic and hands on - this is a busy, fast-paced company Self-motivated with the ability to inspire those around you Strong customer focus Excellent communicator Minimum of 2 years sales experience Must have experience in using a CRM Familiar with Microsoft office Benefits Competitive salary with bonus structure Optional pension Additional leave through years of service Sick pay after completion of probationary period Free on-site parking Purchase additional annual leave scheme. Development opportunities Do you have a passion for interior design? Are you looking for the next step in your career with a well-established company then please apply for this exciting opportunity! KSEastMidlands Kelly Services are acting as an Employment Agency in relation to this role.? Should you choose to apply, your information will be processed in accordance with Kelly's?Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.? As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Talk Staff Group Limited
Stow On The Wold, Gloucestershire
We are working with a fantastic legal firm based near Cheltenham who are looking for a Customer Advisor to join their successful company. You will provide excellent customer service and administration support to the Conveyancing department. To be considered for the role, you ll require the following essentials: Excellent communication skills written and verbal Hold previous experience within a administration role or customer focused environment ideally within the legal sector Work well under pressure and be highly organised Be confident speaking with clients either on the phone or face to face Demonstrate an understanding of sales within the legal sector General computer skills (Outlook, Excel, Word) Reporting to the Client Relationship Manager, you ll be: Liaising with clients via phone and face to face Working within a fast paced environment Updating the CRM system with relevant information Updating the filing system and open/ close files Postal duties including preparing parcels for dispatching General office duties such as filing and photocopying Providing an excellent customer service Salary & Working Hours £23000 per annum p/a DOE Monday Friday 9am 5pm Company pension Employee referral bonus 33 days holiday per year On-site parking Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an employment business in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
May 11, 2024
Full time
We are working with a fantastic legal firm based near Cheltenham who are looking for a Customer Advisor to join their successful company. You will provide excellent customer service and administration support to the Conveyancing department. To be considered for the role, you ll require the following essentials: Excellent communication skills written and verbal Hold previous experience within a administration role or customer focused environment ideally within the legal sector Work well under pressure and be highly organised Be confident speaking with clients either on the phone or face to face Demonstrate an understanding of sales within the legal sector General computer skills (Outlook, Excel, Word) Reporting to the Client Relationship Manager, you ll be: Liaising with clients via phone and face to face Working within a fast paced environment Updating the CRM system with relevant information Updating the filing system and open/ close files Postal duties including preparing parcels for dispatching General office duties such as filing and photocopying Providing an excellent customer service Salary & Working Hours £23000 per annum p/a DOE Monday Friday 9am 5pm Company pension Employee referral bonus 33 days holiday per year On-site parking Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an employment business in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Apex Resource Management
Sherburn In Elmet, Yorkshire
Part Sales Advisor Location: Sherburn in Elmet North Yorkshire Permanent Hours Monday to Thursday 8.00am to 4:30pm, Friday 8.00am to 12.30am This vacancy presents a brilliant opportunity for a Part Sales Advisor to join a forward-thinking organisation who are a global leader in the design, development, and manufacturing of electric vehicles and is offering a competitive salary and benefits package. Our client is a multiple award-winning Automotive Manufacturer who is at the forefront of Electric Vehicle technology and dedicated to a sustainable future. It is a very exciting time to join this growing company who are looking for someone to be part of their exciting journey. Part Sales Advisor Job Purpose: The primary focus is enhancing service levels by delivering professional parts selling and supply solutions to the customer base. This includes optimising the performance of the customers products to ensure customer satisfaction and loyalty. By delivering professional and tailed services to not only meet but exceed customer expectations. Part Sales Advisor Job Role: Handle customer enquiries professionally and take appropriate action to satisfy their requirements wherever possible, including interpreting and identifying the correct parts, advising on deliveries and order progress updates. Record customer orders accurately in the system and assist with the cost-effective dispatch of parts and clarify customer delivery requirements. Communicate effectively with customers through appropriate mediums. Use selling techniques to promote related components and persuade customers to order promoted parts. Develop in-depth product knowledge through training and understanding technical documentation. Explain company procedures, such as warranty terms and conditions. Address customer issues professionally, either recommend and implement solutions, or feeding back within the company for resolution. Use the Customer Relationship Management system, keeping it up to date with information and actively seek and report market intelligence as well as searching and locating all company users. Identify potential markets or products that could enhance business and bring financial benefits to the organisation. Be aware of new product developments, make recommendations and support implementation also recommend product enhancements and modifications based on experience. Make recommendations on parts pricing strategy and individual prices. Part Sales Advisor Essential Requirements: Previous experience in the aftersales motor industry or with public service vehicles would be an advantage. Excellent telephone manner and the ability to navigate challenging customer interactions with professionalism and empathy. A well-organised individual with the capability to thrive in a fast-paced environment and work efficiently under pressure. Part Sales Advisor Desirable Requirements: Excellent computer skills to include Microsoft Office and use of database (i.e. SAP). Ability to be flexible and adapt to customer and operational needs and changes. Must have a positive attitude to resolve customer issues and problem solve. We re looking to speak with suitable Part Sales Advisor candidates as soon as possible. Apply now with a copy of your CV to discuss this position with a member of our team.
May 10, 2024
Full time
Part Sales Advisor Location: Sherburn in Elmet North Yorkshire Permanent Hours Monday to Thursday 8.00am to 4:30pm, Friday 8.00am to 12.30am This vacancy presents a brilliant opportunity for a Part Sales Advisor to join a forward-thinking organisation who are a global leader in the design, development, and manufacturing of electric vehicles and is offering a competitive salary and benefits package. Our client is a multiple award-winning Automotive Manufacturer who is at the forefront of Electric Vehicle technology and dedicated to a sustainable future. It is a very exciting time to join this growing company who are looking for someone to be part of their exciting journey. Part Sales Advisor Job Purpose: The primary focus is enhancing service levels by delivering professional parts selling and supply solutions to the customer base. This includes optimising the performance of the customers products to ensure customer satisfaction and loyalty. By delivering professional and tailed services to not only meet but exceed customer expectations. Part Sales Advisor Job Role: Handle customer enquiries professionally and take appropriate action to satisfy their requirements wherever possible, including interpreting and identifying the correct parts, advising on deliveries and order progress updates. Record customer orders accurately in the system and assist with the cost-effective dispatch of parts and clarify customer delivery requirements. Communicate effectively with customers through appropriate mediums. Use selling techniques to promote related components and persuade customers to order promoted parts. Develop in-depth product knowledge through training and understanding technical documentation. Explain company procedures, such as warranty terms and conditions. Address customer issues professionally, either recommend and implement solutions, or feeding back within the company for resolution. Use the Customer Relationship Management system, keeping it up to date with information and actively seek and report market intelligence as well as searching and locating all company users. Identify potential markets or products that could enhance business and bring financial benefits to the organisation. Be aware of new product developments, make recommendations and support implementation also recommend product enhancements and modifications based on experience. Make recommendations on parts pricing strategy and individual prices. Part Sales Advisor Essential Requirements: Previous experience in the aftersales motor industry or with public service vehicles would be an advantage. Excellent telephone manner and the ability to navigate challenging customer interactions with professionalism and empathy. A well-organised individual with the capability to thrive in a fast-paced environment and work efficiently under pressure. Part Sales Advisor Desirable Requirements: Excellent computer skills to include Microsoft Office and use of database (i.e. SAP). Ability to be flexible and adapt to customer and operational needs and changes. Must have a positive attitude to resolve customer issues and problem solve. We re looking to speak with suitable Part Sales Advisor candidates as soon as possible. Apply now with a copy of your CV to discuss this position with a member of our team.
Are you the type of person who is well organised, can prioritise and can build good working relationships with internal and external colleagues and stakeholders? Can you react, prioritise and respond to incidents in a calm positive manner? In this role you will learn about how we install our customers on our fibre network, you will become a first-class scheduler and problem solver. You will join a team that is doubling in size and will continue to grow and with growth comes progression opportunities. You will build relationships with our external contractors that supply engineers who install and fix our Fibre Network and you will look into and resolve installation issues and failures, providing customers with updates and resolutions. In addition you can put your investigative skills to the test by reviewing backlogs and analysing and cleansing old data to help and support cases. The above is an overview of the role, there is more to it Such as, provision of technical specs, drawings, etc to engineers, collating info and data for reports, spotting and feeding trends to managers to help improve how we do things. We continue to grow and develop so there is still plenty of scope for people to bring new ideas and initiatives to the table. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, having grown from 100 circa 800 employees over the past 6 years, we are developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events We also have monthly company meetings with star of the month awards which recognise and reward employees that have gone above and beyond, our very own football team Gigaclear FC, plus two company socials a year, and more. Our values Our approach is to work guided by our mission, vision and values. Find a way, Be committed, Do the right thing, Keep it simple.
May 09, 2024
Full time
Are you the type of person who is well organised, can prioritise and can build good working relationships with internal and external colleagues and stakeholders? Can you react, prioritise and respond to incidents in a calm positive manner? In this role you will learn about how we install our customers on our fibre network, you will become a first-class scheduler and problem solver. You will join a team that is doubling in size and will continue to grow and with growth comes progression opportunities. You will build relationships with our external contractors that supply engineers who install and fix our Fibre Network and you will look into and resolve installation issues and failures, providing customers with updates and resolutions. In addition you can put your investigative skills to the test by reviewing backlogs and analysing and cleansing old data to help and support cases. The above is an overview of the role, there is more to it Such as, provision of technical specs, drawings, etc to engineers, collating info and data for reports, spotting and feeding trends to managers to help improve how we do things. We continue to grow and develop so there is still plenty of scope for people to bring new ideas and initiatives to the table. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, having grown from 100 circa 800 employees over the past 6 years, we are developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events We also have monthly company meetings with star of the month awards which recognise and reward employees that have gone above and beyond, our very own football team Gigaclear FC, plus two company socials a year, and more. Our values Our approach is to work guided by our mission, vision and values. Find a way, Be committed, Do the right thing, Keep it simple.
This is a fantastic opportunity for a friendly and reliable Customer Service Assistant to join our team where you would be liaising with customers at LA Muscle. LA Muscle is a premium nutrition brand since 1997 and has been the go to brand for many celebrities and athletes over the decades. We pride ourselves in providing exceptional products and excellent customer service to our customers and would expect the potential addition to our team to also share the same values and be driven in providing the best service. This is an office based job that requires a good command of English and good customer service abilities alongside outstanding communication capabilities with other team members. It is important that you are based close to where the offices are at Park royal, London. On-site free parking is available for staff members. This is Full-time role ( 8:30 AM to 5 PM Monday to Friday ) and the salary is £12.00 per hour. The potential candidate will benefit from 21 days paid holiday + Bank holidays alongside a Pension scheme, an hour lunch break per shift and training and support with our products and services. To join our friendly team of staff, you would need to : . Have a great command of English . Be good at communicating with your supervisor and other staff members . Be self-motivated and provide exceptional customer service to our customers . Have a good understanding of computers and be able to use one for your role . Live close to the headquarters at NW10, London . Have the right to work in UK .Able to play as part of the team during the busiest times (weekends and holidays) . A good understanding and experience of sport supplements What you would be required to do day to day : . Dealing with Amazon, Ebay and our website sales . Being in charge of our Amazon and Ebay stores and providing high quality customer care and rating of our stores . Answering phone calls and responding to messages from our customer over different platforms . Assisting the warehouse team with ordering supplies . Assisting the warehouse team with dispatching orders or/and deliveries if needed . Providing customer care for international and domestic orders with our partner couriers . Helping customers who visit our shop
May 09, 2024
Full time
This is a fantastic opportunity for a friendly and reliable Customer Service Assistant to join our team where you would be liaising with customers at LA Muscle. LA Muscle is a premium nutrition brand since 1997 and has been the go to brand for many celebrities and athletes over the decades. We pride ourselves in providing exceptional products and excellent customer service to our customers and would expect the potential addition to our team to also share the same values and be driven in providing the best service. This is an office based job that requires a good command of English and good customer service abilities alongside outstanding communication capabilities with other team members. It is important that you are based close to where the offices are at Park royal, London. On-site free parking is available for staff members. This is Full-time role ( 8:30 AM to 5 PM Monday to Friday ) and the salary is £12.00 per hour. The potential candidate will benefit from 21 days paid holiday + Bank holidays alongside a Pension scheme, an hour lunch break per shift and training and support with our products and services. To join our friendly team of staff, you would need to : . Have a great command of English . Be good at communicating with your supervisor and other staff members . Be self-motivated and provide exceptional customer service to our customers . Have a good understanding of computers and be able to use one for your role . Live close to the headquarters at NW10, London . Have the right to work in UK .Able to play as part of the team during the busiest times (weekends and holidays) . A good understanding and experience of sport supplements What you would be required to do day to day : . Dealing with Amazon, Ebay and our website sales . Being in charge of our Amazon and Ebay stores and providing high quality customer care and rating of our stores . Answering phone calls and responding to messages from our customer over different platforms . Assisting the warehouse team with ordering supplies . Assisting the warehouse team with dispatching orders or/and deliveries if needed . Providing customer care for international and domestic orders with our partner couriers . Helping customers who visit our shop
Customer Service Advisor Customer Service Advisor To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event daysTo process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelinesTo ensure all products purchased for dispatch by post are dispatched within agreed timelines.To assist with the set-up of all sales platformsTo deliver an excellent customer experience, exercising flexibility to provide a personalised service exceeding our customers' expectations.To maximise all sales opportunities by engaging and understanding the customer's requirements.To carry out any other tasks as directed by your line manager.To ensure your working space is always kept clean and tidy, adhering to the business' clear desk policy.To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelinesTo role model behaviours by providing shadowing, support, and monitoring for event day and part-timestaff as required.There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks. Behaviour and SkillsTo be a role model for all the client's values and ways of working - walk the talk.To exude a can-do attitudeTo be flexible and agile and always ready to adapt when things don't go to plan.To be an ambassador for businessTo act in a manner that supports the business' vision and values at all times.Strong verbal and written communication skillsExcellent teamworkProactive and positive attitudeResilient in difficult situationsGood computer and numeracy skillsAble to give and receive feedback from colleagues.Understands who drives customer satisfaction and behaviour.Takes ownership and follows up on any issues, makes well-considered and timely decisions.Strong understanding of sales systemsPerformance management toolsDevelopment opportunities within the roleHours: 37.5 hours a week - including occasional time on Saturdays which is given back in lieu.9am - 5pmFree car parkingFree entrance to eventsSalary: £25k per annum #
May 09, 2024
Full time
Customer Service Advisor Customer Service Advisor To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event daysTo process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelinesTo ensure all products purchased for dispatch by post are dispatched within agreed timelines.To assist with the set-up of all sales platformsTo deliver an excellent customer experience, exercising flexibility to provide a personalised service exceeding our customers' expectations.To maximise all sales opportunities by engaging and understanding the customer's requirements.To carry out any other tasks as directed by your line manager.To ensure your working space is always kept clean and tidy, adhering to the business' clear desk policy.To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelinesTo role model behaviours by providing shadowing, support, and monitoring for event day and part-timestaff as required.There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks. Behaviour and SkillsTo be a role model for all the client's values and ways of working - walk the talk.To exude a can-do attitudeTo be flexible and agile and always ready to adapt when things don't go to plan.To be an ambassador for businessTo act in a manner that supports the business' vision and values at all times.Strong verbal and written communication skillsExcellent teamworkProactive and positive attitudeResilient in difficult situationsGood computer and numeracy skillsAble to give and receive feedback from colleagues.Understands who drives customer satisfaction and behaviour.Takes ownership and follows up on any issues, makes well-considered and timely decisions.Strong understanding of sales systemsPerformance management toolsDevelopment opportunities within the roleHours: 37.5 hours a week - including occasional time on Saturdays which is given back in lieu.9am - 5pmFree car parkingFree entrance to eventsSalary: £25k per annum #
Do you have a passion for interior design? Are you looking for the next step in your career with a well-established company then we might have the job for you! Kelly Services are looking for a Showroom Sales Advisor to join our well respected and expanding client on a full-time and permanent position based in Bury St Edmunds.Salary circa £25,000 per annum depending on experience.Working hours are 09.00 - 17.00 Monday to Friday and 09.30 - 17:00 on Saturdays. You will work 5 days with your days off being Sunday and a day in the week. The Role As a Showroom Sales Advisor you will work closely alongside the showroom team to provide an exceptional service to customers to guide and deliver sales of our client's luxury products. Day to day responsibilities include: Answering incoming sales calls Making outbound calls to our customer database Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors Updating the CRM system with relevant client information and daily activity Arranging samples to be dispatched Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received Maintaining a clean and tidy showroom Providing drinks to customers during their appointments Confirming showroom appointments with customers prior to their arrival The role will likely suit someone who is a friendly, confident and customer centric to provide a luxury customer experience. This fast-paced nature of this role requires candidates who are extremely organised and able to prioritise tasks whilst being proactive and reactive to customer requirements. Skills and Experience Experience in a sales environment Experience in the luxury goods market (desirable) Knowledge of interiors (desirable) Extremely well organised and able to prioritise tasks Enthusiastic and hands on - this is a busy, fast-paced company Self-motivated with the ability to inspire those around you Strong customer focus Excellent communicator Minimum of 2 years sales experience Must have experience in using a CRM Familiar with Microsoft office Benefits A great place to work with a friendly and welcoming team Competitive salary with bonus structure Optional pension Additional leave through years of service Sick pay after completion of probationary period Free on-site parking Purchase additional annual leave scheme Development opportunities If you are looking to further your career with an expanding company that benefits from its strong reputation then please apply for this exciting opportunity! KSEastMidlands Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
May 09, 2024
Full time
Do you have a passion for interior design? Are you looking for the next step in your career with a well-established company then we might have the job for you! Kelly Services are looking for a Showroom Sales Advisor to join our well respected and expanding client on a full-time and permanent position based in Bury St Edmunds.Salary circa £25,000 per annum depending on experience.Working hours are 09.00 - 17.00 Monday to Friday and 09.30 - 17:00 on Saturdays. You will work 5 days with your days off being Sunday and a day in the week. The Role As a Showroom Sales Advisor you will work closely alongside the showroom team to provide an exceptional service to customers to guide and deliver sales of our client's luxury products. Day to day responsibilities include: Answering incoming sales calls Making outbound calls to our customer database Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors Updating the CRM system with relevant client information and daily activity Arranging samples to be dispatched Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received Maintaining a clean and tidy showroom Providing drinks to customers during their appointments Confirming showroom appointments with customers prior to their arrival The role will likely suit someone who is a friendly, confident and customer centric to provide a luxury customer experience. This fast-paced nature of this role requires candidates who are extremely organised and able to prioritise tasks whilst being proactive and reactive to customer requirements. Skills and Experience Experience in a sales environment Experience in the luxury goods market (desirable) Knowledge of interiors (desirable) Extremely well organised and able to prioritise tasks Enthusiastic and hands on - this is a busy, fast-paced company Self-motivated with the ability to inspire those around you Strong customer focus Excellent communicator Minimum of 2 years sales experience Must have experience in using a CRM Familiar with Microsoft office Benefits A great place to work with a friendly and welcoming team Competitive salary with bonus structure Optional pension Additional leave through years of service Sick pay after completion of probationary period Free on-site parking Purchase additional annual leave scheme Development opportunities If you are looking to further your career with an expanding company that benefits from its strong reputation then please apply for this exciting opportunity! KSEastMidlands Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
About the Role: Grade Level (for internal use): 10 About the Role: The Team: Join our rapidly expanding Europe, Middle East, and Africa team within the Global Power & Renewables Consulting Practice at S&P Global Commodities Insights division. We're passionate about advising clients on sustainable energy solutions and empowering them to navigate the evolving landscape of power and renewables markets. Our diverse clientele includes leading power developers, utilities, integrated energy companies, technology firms, regulators, governments, and investors. We foster collaboration and draw upon our collective expertise to drive growth and innovation in the sector. As part of our dynamic team, you'll have the opportunity to work alongside talented consultants and experts from around the globe. We welcome individuals with diverse backgrounds and experiences, embracing the richness it brings to our projects and client engagements. Responsibilities and Impact: We advise clients on the future of power markets covering supply, demand, prices and the grid network. The scope also includes advisory to asset transactions (primarily renewables assets due diligence), power economic analysis, regulatory impact assessments and support our clients' understanding of the increasing interdependence between power markets and adjacent value chains such as mobility/transportation, hydrogen production, fuels consumption, energy storage, etc. The expected responsibilities for the role would include to: Participate in consulting project development and delivery, leading power supply, demand, and price forecasts. Within a project cycle, we expect a large degree of exposure to our clients and relevant players in the power industry (investors, developers, policy makers) Apply energy industry knowledge into various European markets as required by different consulting projects and client needs. Project work would entail supply-demand power modelling, legal and regulatory framework analysis, market entry strategies, scenario energy planning, power generation economics analysis, reliability studies, and asset due diligence and valuation. The main geographical focus will be in Europe On a project needs basis, support other S&P Global teams, mainly the Middle East and Africa power consulting teams Deliver insights through written reports, presentations, and client interactions as well as lead client meetings and presentation of a project's reports Participate in client or industry events and share key takeaways that impact the consulting team's work and priorities. Support business development (BD) in the region by preparing pitch decks and getting involved in BD and project scoping meetings. Some travel is required on average around 15% of the time (but could occasionally be more). What We're Looking For: Basic Required Qualifications: At least 5 years of demonstrated expertise in the power and renewables sector typically acquired by working in industry, government, research, or consulting. Highly desirable to have experience in European power markets either via industry or in an advisory capacity. Consulting experience in an energy consulting practice or as an internal consultant supporting investment decisions and development of strategies in energy markets. Bachelor's degree in business, economics, engineering, mathematics, or related field required. Analytical mindset with the ability to leverage data-driven insights to inform decision-making. Advanced proficiency with MS Office applications (Excel, Word and PowerPoint). Excellent written and verbal communication skills in English. Effective interpersonal skills to enable communication and collaboration with colleagues and clients and to navigate in a matrix organisation. Ability to thrive in a collaborative, team-oriented environment, with a willingness to contribute ideas and provide constructive feedback. Additional Preferred Qualifications: A post-graduate degree is preferred (including in finance, economics, or business) Experience in management consulting will be a significant plus. Understanding of power dispatch and demand modelling, including understanding of power dispatch optimization software, such as Plexos and Aurora. Programming languages (e.g. VBA, Python, R and/or SQL) proficiency is preferred Knowledge of several other European languages (beyond English) is a plus. We encourage applications from individuals of all backgrounds and are committed to fostering an inclusive and diverse workplace. Join us in shaping the future of European power markets and addressing complex challenges arising from the region's climate ambitions. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color . click apply for full job details
May 08, 2024
Full time
About the Role: Grade Level (for internal use): 10 About the Role: The Team: Join our rapidly expanding Europe, Middle East, and Africa team within the Global Power & Renewables Consulting Practice at S&P Global Commodities Insights division. We're passionate about advising clients on sustainable energy solutions and empowering them to navigate the evolving landscape of power and renewables markets. Our diverse clientele includes leading power developers, utilities, integrated energy companies, technology firms, regulators, governments, and investors. We foster collaboration and draw upon our collective expertise to drive growth and innovation in the sector. As part of our dynamic team, you'll have the opportunity to work alongside talented consultants and experts from around the globe. We welcome individuals with diverse backgrounds and experiences, embracing the richness it brings to our projects and client engagements. Responsibilities and Impact: We advise clients on the future of power markets covering supply, demand, prices and the grid network. The scope also includes advisory to asset transactions (primarily renewables assets due diligence), power economic analysis, regulatory impact assessments and support our clients' understanding of the increasing interdependence between power markets and adjacent value chains such as mobility/transportation, hydrogen production, fuels consumption, energy storage, etc. The expected responsibilities for the role would include to: Participate in consulting project development and delivery, leading power supply, demand, and price forecasts. Within a project cycle, we expect a large degree of exposure to our clients and relevant players in the power industry (investors, developers, policy makers) Apply energy industry knowledge into various European markets as required by different consulting projects and client needs. Project work would entail supply-demand power modelling, legal and regulatory framework analysis, market entry strategies, scenario energy planning, power generation economics analysis, reliability studies, and asset due diligence and valuation. The main geographical focus will be in Europe On a project needs basis, support other S&P Global teams, mainly the Middle East and Africa power consulting teams Deliver insights through written reports, presentations, and client interactions as well as lead client meetings and presentation of a project's reports Participate in client or industry events and share key takeaways that impact the consulting team's work and priorities. Support business development (BD) in the region by preparing pitch decks and getting involved in BD and project scoping meetings. Some travel is required on average around 15% of the time (but could occasionally be more). What We're Looking For: Basic Required Qualifications: At least 5 years of demonstrated expertise in the power and renewables sector typically acquired by working in industry, government, research, or consulting. Highly desirable to have experience in European power markets either via industry or in an advisory capacity. Consulting experience in an energy consulting practice or as an internal consultant supporting investment decisions and development of strategies in energy markets. Bachelor's degree in business, economics, engineering, mathematics, or related field required. Analytical mindset with the ability to leverage data-driven insights to inform decision-making. Advanced proficiency with MS Office applications (Excel, Word and PowerPoint). Excellent written and verbal communication skills in English. Effective interpersonal skills to enable communication and collaboration with colleagues and clients and to navigate in a matrix organisation. Ability to thrive in a collaborative, team-oriented environment, with a willingness to contribute ideas and provide constructive feedback. Additional Preferred Qualifications: A post-graduate degree is preferred (including in finance, economics, or business) Experience in management consulting will be a significant plus. Understanding of power dispatch and demand modelling, including understanding of power dispatch optimization software, such as Plexos and Aurora. Programming languages (e.g. VBA, Python, R and/or SQL) proficiency is preferred Knowledge of several other European languages (beyond English) is a plus. We encourage applications from individuals of all backgrounds and are committed to fostering an inclusive and diverse workplace. Join us in shaping the future of European power markets and addressing complex challenges arising from the region's climate ambitions. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color . click apply for full job details
12 Month Fixed Term Contract Hours - 36.25 from Thursday to Monday Laurus Homes has vacancies for experienced New Homes Sales Advisors to join their successful and growing team. This role will be based on site in the North West. We're a very different kind of property development company. Laurus Homes is a profit-for-purpose housing development company, part of Trafford Housing Trust. We use our profits to lend a helping hand through affordable housing and community projects. We believe everyone deserves a special place to call home. We design homes with a range of options for everyone, including shared ownership and Help to Buy schemes to help getting on the ladder that little bit easier. With a growing new build homes programme across the North West, Laurus Homes is one of the fastest-growing housebuilders across the region. We have a commitment to deliver the highest standards of design, construction, service and a broad range of options to enable buyers to purchase their new home. As a Sales Advisor, you will be our company ambassador, representing this exciting and growing brand. We are looking for a Sales Advisor who is adaptable, energetic, organised and with a big passion for customers. In return, you'll be supported and developed by your Field Sales Manager, enabling you to be the best that you can be and help to build your career and the Laurus brand. Reporting to the Regional Sales Manager, the main duties for this role are as follows: Respond to all leads and enquiries and dispatch appropriate information as required within the specified timescales, as prompted by the CRM system Follow up leads with a view to making appointments for customers to view show homes and/or stock plots and making the most effective use of sales tools on site including interactive platforms To be actively involved with all parties to achieve legal completion, ensuring that properties are ready, to company standards, at handover and that the highest levels of customer satisfaction are delivered Taking reservations and initiating all paperwork with speed and accuracy to support sales To achieve as many reservations as possible to meet or exceed sales targets To achieve the target price or above for each sales plot Ensure purchase information and customer discussions are in line with the Consumer Code Ensure that all potential purchasers are financially qualified as early as possible in the selling process Ensure all potential purchasers are scheme eligible depending on method of purchase, i.e. shared ownership homes as per the Capital Funding Guide requirements Liaise with purchaser, solicitors and financial advisers on a regular basis to ensure progression from reservation to exchange of contracts to legal completion runs smoothly and within defined timescales to meet or exceed targets Ensure the sales office, show homes, domo units, stock plots and associated gardens are well maintained, cleaned and kept up to date Candidates must have had previous experience in a similar role. They will have proven house sales experience and will be used to a target orientated working environment. A full driving licence and car is also essential for this role. Shared Ownership experience desirable but not essential. The successful applicant will be required to move sites, either once the site is fully sold or as the business dictates. The role will require travel. Please note that shift patterns and days vary according to development and as such this is subject to change.
Feb 25, 2022
Contractor
12 Month Fixed Term Contract Hours - 36.25 from Thursday to Monday Laurus Homes has vacancies for experienced New Homes Sales Advisors to join their successful and growing team. This role will be based on site in the North West. We're a very different kind of property development company. Laurus Homes is a profit-for-purpose housing development company, part of Trafford Housing Trust. We use our profits to lend a helping hand through affordable housing and community projects. We believe everyone deserves a special place to call home. We design homes with a range of options for everyone, including shared ownership and Help to Buy schemes to help getting on the ladder that little bit easier. With a growing new build homes programme across the North West, Laurus Homes is one of the fastest-growing housebuilders across the region. We have a commitment to deliver the highest standards of design, construction, service and a broad range of options to enable buyers to purchase their new home. As a Sales Advisor, you will be our company ambassador, representing this exciting and growing brand. We are looking for a Sales Advisor who is adaptable, energetic, organised and with a big passion for customers. In return, you'll be supported and developed by your Field Sales Manager, enabling you to be the best that you can be and help to build your career and the Laurus brand. Reporting to the Regional Sales Manager, the main duties for this role are as follows: Respond to all leads and enquiries and dispatch appropriate information as required within the specified timescales, as prompted by the CRM system Follow up leads with a view to making appointments for customers to view show homes and/or stock plots and making the most effective use of sales tools on site including interactive platforms To be actively involved with all parties to achieve legal completion, ensuring that properties are ready, to company standards, at handover and that the highest levels of customer satisfaction are delivered Taking reservations and initiating all paperwork with speed and accuracy to support sales To achieve as many reservations as possible to meet or exceed sales targets To achieve the target price or above for each sales plot Ensure purchase information and customer discussions are in line with the Consumer Code Ensure that all potential purchasers are financially qualified as early as possible in the selling process Ensure all potential purchasers are scheme eligible depending on method of purchase, i.e. shared ownership homes as per the Capital Funding Guide requirements Liaise with purchaser, solicitors and financial advisers on a regular basis to ensure progression from reservation to exchange of contracts to legal completion runs smoothly and within defined timescales to meet or exceed targets Ensure the sales office, show homes, domo units, stock plots and associated gardens are well maintained, cleaned and kept up to date Candidates must have had previous experience in a similar role. They will have proven house sales experience and will be used to a target orientated working environment. A full driving licence and car is also essential for this role. Shared Ownership experience desirable but not essential. The successful applicant will be required to move sites, either once the site is fully sold or as the business dictates. The role will require travel. Please note that shift patterns and days vary according to development and as such this is subject to change.
We are assisting a well-established company with the recruitment of an experienced Account Manager to join the business. Working as part of a busy and established team, you will be responsible for providing effective customer service and account management to a high volume of business customers and supporting the sales team. Key duties and responsibilities will include; Working as part of a team of 8-10 customer service and sales advisors Deal with a high volume of inbound customer calls Resolving queries and providing advice and guidance to customers on their orders Increase and manage revenue on business customer accounts Supporting the sales teams by taking details of inbound sales orders Manage orders for customers, ensuring that orders are dispatched quickly and effectively. Send copy invoices to customers and deal with any invoice queries are Work to department SLA's and KPI's, ensuring customer call expectations are met and exceeded Support the sales advisors with the customer sales process when required Taking orders from customers, through to liaison with the warehouse, dispatches, sales notes and invoicing Provide excellent customer service to customer and dealing with any complaints / issues in an effective manner For this role it is essential that candidates have proven customer service experience and are able to work to targets and KPI's within a business, ideally with a business that sells tangible goods i.e. construction, manufacturing, motor trade, electrical, engineering etc. Excellent communication skills are essential for this role and the ability to work in a fast paced and busy environment. Strong customer service experience is essential, in addition to the ability to build relationships with existing customers and new customers, providing a professional service. There is also an opportunity to move into a sales focused role, for candidates looking to develop their career within a sales environment. Full training and support will be given. In return, the role offers a great salary, benefits, bonus and working environment. Please apply online for more information and a consultant from Cameron James will be in touch. This is an immediate need and interviews are being held ASAP.
Dec 03, 2021
Full time
We are assisting a well-established company with the recruitment of an experienced Account Manager to join the business. Working as part of a busy and established team, you will be responsible for providing effective customer service and account management to a high volume of business customers and supporting the sales team. Key duties and responsibilities will include; Working as part of a team of 8-10 customer service and sales advisors Deal with a high volume of inbound customer calls Resolving queries and providing advice and guidance to customers on their orders Increase and manage revenue on business customer accounts Supporting the sales teams by taking details of inbound sales orders Manage orders for customers, ensuring that orders are dispatched quickly and effectively. Send copy invoices to customers and deal with any invoice queries are Work to department SLA's and KPI's, ensuring customer call expectations are met and exceeded Support the sales advisors with the customer sales process when required Taking orders from customers, through to liaison with the warehouse, dispatches, sales notes and invoicing Provide excellent customer service to customer and dealing with any complaints / issues in an effective manner For this role it is essential that candidates have proven customer service experience and are able to work to targets and KPI's within a business, ideally with a business that sells tangible goods i.e. construction, manufacturing, motor trade, electrical, engineering etc. Excellent communication skills are essential for this role and the ability to work in a fast paced and busy environment. Strong customer service experience is essential, in addition to the ability to build relationships with existing customers and new customers, providing a professional service. There is also an opportunity to move into a sales focused role, for candidates looking to develop their career within a sales environment. Full training and support will be given. In return, the role offers a great salary, benefits, bonus and working environment. Please apply online for more information and a consultant from Cameron James will be in touch. This is an immediate need and interviews are being held ASAP.