One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Our client on the Isle of Skye situated in Broadford, are looking for Asda Stores Assistants. Pay rate: £11.44 am & pm £2.54 additional supplement nightshift. As an Asda Express Stores Assistant, you will support your colleagues and customers across the whole store. This means that every day you could be serving our customers at the checkouts, taking deliveries or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and 'extra special' products. We work as a team to maximise sales and deliver a great shopping experience. Our operation runs 24 hours per day, 7 days per week. This brings a wide variety of shift patterns. If you're looking for flexible working hours to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late shift, nightshift and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern. About You: You'll be naturally friendly and want to get stuck in, working with your team to deliver great results. You'll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way. If you think you're the best person for the job, please click Apply Now.
May 05, 2024
Full time
Our client on the Isle of Skye situated in Broadford, are looking for Asda Stores Assistants. Pay rate: £11.44 am & pm £2.54 additional supplement nightshift. As an Asda Express Stores Assistant, you will support your colleagues and customers across the whole store. This means that every day you could be serving our customers at the checkouts, taking deliveries or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and 'extra special' products. We work as a team to maximise sales and deliver a great shopping experience. Our operation runs 24 hours per day, 7 days per week. This brings a wide variety of shift patterns. If you're looking for flexible working hours to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late shift, nightshift and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern. About You: You'll be naturally friendly and want to get stuck in, working with your team to deliver great results. You'll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way. If you think you're the best person for the job, please click Apply Now.
Summary As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £11.64 per hour Contract/duration: Fixed term until 30th June 2025 Hours/working pattern: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible. You'll likely be working up to 3 days a week, including one day at the weekend, depending on the needs of the property. What it's like to work here Reporting to the Welcome Manager, you'll be part of a team of 10 working at Mottisfont Abbey. What you'll be doing Day to day, you'll deliver a great all-round customer service experience. You'll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You'll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with a passion for delivering great customer service. Who we're looking for We'd love to hear from you if you are: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
May 05, 2024
Full time
Summary As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £11.64 per hour Contract/duration: Fixed term until 30th June 2025 Hours/working pattern: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible. You'll likely be working up to 3 days a week, including one day at the weekend, depending on the needs of the property. What it's like to work here Reporting to the Welcome Manager, you'll be part of a team of 10 working at Mottisfont Abbey. What you'll be doing Day to day, you'll deliver a great all-round customer service experience. You'll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You'll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with a passion for delivering great customer service. Who we're looking for We'd love to hear from you if you are: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Summary We've got an exciting opportunity for you to join our team as an Assistant Business Services Co-ordinator. As an Assistant Business Services Co-ordinator, you'll be involved in lots of different tasks as you support the day-to-day running of the office. This is a busy and varied job - no two days will be the same. You'll have an important part to play in your team meeting its goals, so you'll always be looking at how you can offer help where needed. Interviews will be held on the 14th and 17th May. What it's like to work here The Business Services team is a small, friendly, and outgoing team who are often the first point of contact for visitors to Standen, as well as liaising with contractors, suppliers and anyone else who gets in touch, so good Customer Service is vital. This is generally a fairly fast-paced work environment - there are a mix of planned, routine and regular tasks but also a need to react to whatever situation might arise. Working together and communicating effectively is therefore essential. It makes the role very interesting and ideal for someone who likes variety and a challenge. This is not a hybrid role. Reporting to the Business Services Lead, you'd be expected to be onsite when working. The role also includes working approx. one weekend in four and some bank holidays. Click here for more information about this location What you'll be doing Standen welcomed approx. 137000 visitors last year, and the business services role underpins that in many crucial ways, from ordering toilet rolls to making sure there is enough tea, coffee and milk for the volunteers to supporting the IT systems on the property. You'll be helping to run a business service for the wider team that is efficient, proactive and flexible. Your responsibilities may include managing people's diaries and records, helping with system and financial management, creating reports and other general administrative tasks. Please also read the full role profile attached to this advert. Who we're looking for We'd love to hear from you if you're: helpful and friendly a people person, with a positive 'can-do' attitude comfortable using IT packages enthusiastic, and happy to learn new skills a team player, but also able to work alone under direction The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
May 05, 2024
Full time
Summary We've got an exciting opportunity for you to join our team as an Assistant Business Services Co-ordinator. As an Assistant Business Services Co-ordinator, you'll be involved in lots of different tasks as you support the day-to-day running of the office. This is a busy and varied job - no two days will be the same. You'll have an important part to play in your team meeting its goals, so you'll always be looking at how you can offer help where needed. Interviews will be held on the 14th and 17th May. What it's like to work here The Business Services team is a small, friendly, and outgoing team who are often the first point of contact for visitors to Standen, as well as liaising with contractors, suppliers and anyone else who gets in touch, so good Customer Service is vital. This is generally a fairly fast-paced work environment - there are a mix of planned, routine and regular tasks but also a need to react to whatever situation might arise. Working together and communicating effectively is therefore essential. It makes the role very interesting and ideal for someone who likes variety and a challenge. This is not a hybrid role. Reporting to the Business Services Lead, you'd be expected to be onsite when working. The role also includes working approx. one weekend in four and some bank holidays. Click here for more information about this location What you'll be doing Standen welcomed approx. 137000 visitors last year, and the business services role underpins that in many crucial ways, from ordering toilet rolls to making sure there is enough tea, coffee and milk for the volunteers to supporting the IT systems on the property. You'll be helping to run a business service for the wider team that is efficient, proactive and flexible. Your responsibilities may include managing people's diaries and records, helping with system and financial management, creating reports and other general administrative tasks. Please also read the full role profile attached to this advert. Who we're looking for We'd love to hear from you if you're: helpful and friendly a people person, with a positive 'can-do' attitude comfortable using IT packages enthusiastic, and happy to learn new skills a team player, but also able to work alone under direction The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Summary Our Business Services teams are the glue that connect different parts of an operation together and the oil which enables the parts to work together smoothly to deliver great results. We work across the breadth of the Trust, providing vital assistance in many varied ways at our properties. As an Assistant Business Services Co-ordinator, you'll be involved in lots of different admin-based tasks as you support the day-to-day running of the operation. This is a busy and varied administration job - no two days will be the same. You'll have an important part to play in your team meeting its goals, so you'll always be looking at how you can offer help where needed. Hours : 37.5 per week across 5 days, including weekends & bank holidays. Salary : £22698 per annum Contract & duration : Fixed Term role, until 15th April 2026 Interview Date : 15th May 2024 You'll be required to work weekends and bank holidays on a rota, to cover operational needs. What it's like to work here Reporting to the Business Services Lead, you'll be part of a team of four Assistant Business Services Co-ordinators working at Dunham Massey. To find out more about the property please visit: Dunham Massey. Dunham Massey is a 3,000-acre estate situated approximately 10 miles south of central Manchester and attracts over 500,000 visitors a year with over 100 staff. We want you to learn, discover and develop your career. We'll work with you to plan your development in a way that's right for your needs. What you'll be doing Business Services is a community of multi-skilled professionals that work in partnership with colleagues across the Trust. We play our part in delivering the strategy by seeking innovative solutions to challenges and enabling our colleagues to effectively deliver their work. To put it more simply, 'You look after the people, who look after our places.' You'll be helping to run the internal property hub at Dunham Massey, providing the wider team with resources, knowledge and support. You'll have the chance to be involved in different aspects of the business getting to know staff and volunteers across Dunham Massey; from customer service to cash handling; from managing group bookings to organising compliance training - your daily tasks will be varied so ability to multi-task and prioritise workload is essential. Who we're looking for We'd love to hear from you if you're: helpful and friendly a people person, with a positive 'can-do' attitude comfortable using IT packages enthusiastic, and happy to learn new skills a team player, but also able to work alone under direction The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
May 05, 2024
Full time
Summary Our Business Services teams are the glue that connect different parts of an operation together and the oil which enables the parts to work together smoothly to deliver great results. We work across the breadth of the Trust, providing vital assistance in many varied ways at our properties. As an Assistant Business Services Co-ordinator, you'll be involved in lots of different admin-based tasks as you support the day-to-day running of the operation. This is a busy and varied administration job - no two days will be the same. You'll have an important part to play in your team meeting its goals, so you'll always be looking at how you can offer help where needed. Hours : 37.5 per week across 5 days, including weekends & bank holidays. Salary : £22698 per annum Contract & duration : Fixed Term role, until 15th April 2026 Interview Date : 15th May 2024 You'll be required to work weekends and bank holidays on a rota, to cover operational needs. What it's like to work here Reporting to the Business Services Lead, you'll be part of a team of four Assistant Business Services Co-ordinators working at Dunham Massey. To find out more about the property please visit: Dunham Massey. Dunham Massey is a 3,000-acre estate situated approximately 10 miles south of central Manchester and attracts over 500,000 visitors a year with over 100 staff. We want you to learn, discover and develop your career. We'll work with you to plan your development in a way that's right for your needs. What you'll be doing Business Services is a community of multi-skilled professionals that work in partnership with colleagues across the Trust. We play our part in delivering the strategy by seeking innovative solutions to challenges and enabling our colleagues to effectively deliver their work. To put it more simply, 'You look after the people, who look after our places.' You'll be helping to run the internal property hub at Dunham Massey, providing the wider team with resources, knowledge and support. You'll have the chance to be involved in different aspects of the business getting to know staff and volunteers across Dunham Massey; from customer service to cash handling; from managing group bookings to organising compliance training - your daily tasks will be varied so ability to multi-task and prioritise workload is essential. Who we're looking for We'd love to hear from you if you're: helpful and friendly a people person, with a positive 'can-do' attitude comfortable using IT packages enthusiastic, and happy to learn new skills a team player, but also able to work alone under direction The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Summary As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £11.64 per hour, please note that the salary advertised includes an outer London weighting allowance. Contract/duration: Fixed-term, end date: 11th May 2025 Hours/working pattern: This role is based on 600 annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. Please note that working pattern includes regular weekends, bank holidays and seasonal shifts. What it's like to work here Reporting to the Welcome Manager, you'll be part of a team of Welcome & Service Assistants working at Osterley Park. Investing in you We want you to learn, discover and develop your career. We'll do everything we can to offer you the training and support that you need to achieve your goals. We'll work with you to plan your development in a way that's right for your needs. What you'll be doing Day to day, you'll deliver a great all-round customer service experience. Based at our welcome areas, you'll be on hand to provide admission to the House & Garden, answer queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You'll have the chance to be involved in different aspects of the visitor experience, from key property events to processing National Trust memberships and growing support - no two days are the same. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with a passion for delivering great customer service. Who we're looking for We'd love to hear from you if you are: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
May 05, 2024
Full time
Summary As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £11.64 per hour, please note that the salary advertised includes an outer London weighting allowance. Contract/duration: Fixed-term, end date: 11th May 2025 Hours/working pattern: This role is based on 600 annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. Please note that working pattern includes regular weekends, bank holidays and seasonal shifts. What it's like to work here Reporting to the Welcome Manager, you'll be part of a team of Welcome & Service Assistants working at Osterley Park. Investing in you We want you to learn, discover and develop your career. We'll do everything we can to offer you the training and support that you need to achieve your goals. We'll work with you to plan your development in a way that's right for your needs. What you'll be doing Day to day, you'll deliver a great all-round customer service experience. Based at our welcome areas, you'll be on hand to provide admission to the House & Garden, answer queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You'll have the chance to be involved in different aspects of the visitor experience, from key property events to processing National Trust memberships and growing support - no two days are the same. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with a passion for delivering great customer service. Who we're looking for We'd love to hear from you if you are: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Are you looking for an exciting and fast paced role within operations? We are currently working with an creative co-working organisation, who are looking for a confident and bubbly Operations Assistant, who are able to work in a fast paced and demanding office environment! This role is starting immediately! (You must be available immediately.) JOB TITLE: Operations Assistant JOB TYPE: Permanent HOURS: 08:30am - 17:30pm SALARY: £26,000 - £28,000 LOCATION: Central London - Farringdon CULTURE : Busy, supportive team culture, hardworking team, collaborative, welcoming, friendly, social, fun! BENEFITS: Generous holiday allowance 20 days plus extra days added for long service, opportunity to buy more holiday, brand new refurbished office, fun and social team, development and training, office parties, charity days & many more! Duties: To provide a consistently exceptional standard of customer service and professionalism to internal and external clients Supporting the Operations Manager in the day-to-day running of operational aspects of the management of the building Liaising with the clients on a daily basis to efficiently deal with any issues or requests Working closely with support teams based at headquarter Carrying out facility management related routines as required Supporting reception when required to provide a professional, responsive and efficient service Ensuring the reception area is always well presented and welcoming to clients and visitors Daily housekeeping checks and maintaining the aesthetics of the building Managing contractors and cleaners and ensuring the relevant signing in and housekeeping procedures are followed Promote and comply with Health & Safety policy and procedures Ensuring that we comply with the client's building procedures Supporting the clients with any events as required Ensuring meeting rooms and event space are clean and well presented Stock checks, ordering supplies and proactive audits on our equipment and services Any other ad hoc duties as requested Experience and Skills: Experience in a customer service environment or previous experience as an receptionist Exceptional customer service skills Extremely organised Excellent Microsoft Office skills Excellent communication skills, written and spoken Ability to prioritise tasks in a busy work environment Proven ability to take initiative Able to work independently Ability to follow instruction and work in a fast paced environment About you! Proactive hands-on approach to work, no activity is beneath you Experience of a client-facing service role with great customer service Ability to think on your feet and make sound and considered decisions Great planning, organising and multitasking skills Excellent written and oral English language skills Drive to progress within the role Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 05, 2024
Full time
Are you looking for an exciting and fast paced role within operations? We are currently working with an creative co-working organisation, who are looking for a confident and bubbly Operations Assistant, who are able to work in a fast paced and demanding office environment! This role is starting immediately! (You must be available immediately.) JOB TITLE: Operations Assistant JOB TYPE: Permanent HOURS: 08:30am - 17:30pm SALARY: £26,000 - £28,000 LOCATION: Central London - Farringdon CULTURE : Busy, supportive team culture, hardworking team, collaborative, welcoming, friendly, social, fun! BENEFITS: Generous holiday allowance 20 days plus extra days added for long service, opportunity to buy more holiday, brand new refurbished office, fun and social team, development and training, office parties, charity days & many more! Duties: To provide a consistently exceptional standard of customer service and professionalism to internal and external clients Supporting the Operations Manager in the day-to-day running of operational aspects of the management of the building Liaising with the clients on a daily basis to efficiently deal with any issues or requests Working closely with support teams based at headquarter Carrying out facility management related routines as required Supporting reception when required to provide a professional, responsive and efficient service Ensuring the reception area is always well presented and welcoming to clients and visitors Daily housekeeping checks and maintaining the aesthetics of the building Managing contractors and cleaners and ensuring the relevant signing in and housekeeping procedures are followed Promote and comply with Health & Safety policy and procedures Ensuring that we comply with the client's building procedures Supporting the clients with any events as required Ensuring meeting rooms and event space are clean and well presented Stock checks, ordering supplies and proactive audits on our equipment and services Any other ad hoc duties as requested Experience and Skills: Experience in a customer service environment or previous experience as an receptionist Exceptional customer service skills Extremely organised Excellent Microsoft Office skills Excellent communication skills, written and spoken Ability to prioritise tasks in a busy work environment Proven ability to take initiative Able to work independently Ability to follow instruction and work in a fast paced environment About you! Proactive hands-on approach to work, no activity is beneath you Experience of a client-facing service role with great customer service Ability to think on your feet and make sound and considered decisions Great planning, organising and multitasking skills Excellent written and oral English language skills Drive to progress within the role Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Summary As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: 8078.16 per annum, equivalent to £11.64 per hour Contract/duration: Fixed term until February 2025 Hours/working pattern: This is an annualised hours position, the number of hours worked each month will vary according to business need with the salary paid in equal monthly instalments. The normal working pattern will be 2 days per week. Equivalent to 14 hours per week until October 2024, 12 hours per week from October 2024 until February 2025, due to visitor opening hours being reduced over Winter season. Weekend working pattern will be 1.5 weekends in 3. Equivalent to working a full weekend, no weekend, and a Sunday on a 3 week rolling basis. What it's like to work here Reporting to a Senior Visitor Experience Officer, you'll be part of a team of 7 based at the centre of Dyrham Park. Dyrham Park has recently completed s £3.3m transformation of the presentation and interpretation of the house, including the delivery of a new exhibition space, redecoration, conservation, new lighting, and new interpretation throughout. in the parkland, Dyrham has also recently opened a new play area and café at Old Lodge, whilst the project to transform the West Garden is ongoing with the new parterre due to be completed in spring 2024. What you'll be doing Day to day, you'll deliver a great all-round customer service experience. You'll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You'll have the chance to be involved in different aspects of the visitor experience, from key property events to presentation of the site - no two days are the same. This role is based at the centre hub of Dyrham Park rather then in the welcome centre, it is about welcoming visitors to the house and garden, providing an excellent core offer and daily opening to visitors, and assisting the programming team to create stand-out events. You will also get stuck in supporting other teams; helping the welcome team to promote memberships, supervising volunteering teams in the bookshop, lending a hand to the food and beverage team with clearing trays or washing up. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with a passion for delivering great customer service. Who we're looking for We'd love to hear from you if you are: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
May 05, 2024
Full time
Summary As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: 8078.16 per annum, equivalent to £11.64 per hour Contract/duration: Fixed term until February 2025 Hours/working pattern: This is an annualised hours position, the number of hours worked each month will vary according to business need with the salary paid in equal monthly instalments. The normal working pattern will be 2 days per week. Equivalent to 14 hours per week until October 2024, 12 hours per week from October 2024 until February 2025, due to visitor opening hours being reduced over Winter season. Weekend working pattern will be 1.5 weekends in 3. Equivalent to working a full weekend, no weekend, and a Sunday on a 3 week rolling basis. What it's like to work here Reporting to a Senior Visitor Experience Officer, you'll be part of a team of 7 based at the centre of Dyrham Park. Dyrham Park has recently completed s £3.3m transformation of the presentation and interpretation of the house, including the delivery of a new exhibition space, redecoration, conservation, new lighting, and new interpretation throughout. in the parkland, Dyrham has also recently opened a new play area and café at Old Lodge, whilst the project to transform the West Garden is ongoing with the new parterre due to be completed in spring 2024. What you'll be doing Day to day, you'll deliver a great all-round customer service experience. You'll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You'll have the chance to be involved in different aspects of the visitor experience, from key property events to presentation of the site - no two days are the same. This role is based at the centre hub of Dyrham Park rather then in the welcome centre, it is about welcoming visitors to the house and garden, providing an excellent core offer and daily opening to visitors, and assisting the programming team to create stand-out events. You will also get stuck in supporting other teams; helping the welcome team to promote memberships, supervising volunteering teams in the bookshop, lending a hand to the food and beverage team with clearing trays or washing up. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with a passion for delivering great customer service. Who we're looking for We'd love to hear from you if you are: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Job Description OTE: £50,000 - Uncapped Commission - Company Car/Car AllowanceWe're looking for a highly motivated Lettings Manager to complement our fantastic residential Lettings team in Sutton . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of a Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence At Gascoigne-Pees , we pride ourselves on delivering the highest quality of personal service for all our customers. Covering the entire property spectrum from first time buyer apartments to large country properties with acreage, you can rest assured that you will be in safe and trusted hands when choosing us as your dedicated sales or letting agent. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03928
May 05, 2024
Full time
Job Description OTE: £50,000 - Uncapped Commission - Company Car/Car AllowanceWe're looking for a highly motivated Lettings Manager to complement our fantastic residential Lettings team in Sutton . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of a Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence At Gascoigne-Pees , we pride ourselves on delivering the highest quality of personal service for all our customers. Covering the entire property spectrum from first time buyer apartments to large country properties with acreage, you can rest assured that you will be in safe and trusted hands when choosing us as your dedicated sales or letting agent. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03928
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you!Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
May 05, 2024
Full time
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you!Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Temporary Sales Administration Assistant - Immediate start Full time Monday to Friday with an early finish on Fridays£12.50 per hourTemporary for a month initially and could go longer term for the right candidate!Based rural Lancaster, so must have access own vehicleAs a Sales Administrator you will be Taking and processing customers' orders from the web, phone and email.Liaising with the warehouse to check stock levelsResponding to customer queriesAny other associated adminThis is an extremely busy role so requires someone who is confident in their ability to deal with customer enquiries effectively and who can manage a fast-paced workload. If you are immediately available and interested in joining Reed's professional temporary administrative staff, then please apply below asap. What does Temporary mean for you? Whatever type of temporary role you are looking for, REED offers you the chance to?improve your life through work?by offering flexibility, variety and support. REED works with a large number of the UK's leading companies across 20 specialisms, helping you to find the perfect role in an industry you love. By becoming a PAYE temporary worker with REED, you also have access to a vast range of employee benefits. These include: • Paid holiday and a pension scheme • Reed Benefits, which includes £200 cashback on both dental and optical treatments. As well as maternity, paternity, parental leave and adoption payments • Protection cover, wellness plans and an employee assistance programme • Use of the Reed Discount Club, which offers discounts with a host of retailers and entertainment outlets through cashback, reloadable cards, instant vouchers and discount codes Reed Business Support Lancaster and Cumbria are long standing, professional recruiters of choice and we work with many of the area's top employers to support them with both temporary and permanent recruitment. We are always on the look out for administration staff to join our workforce. We work with both public and private sector clients and have contracts with some of the larger employers in the area.
May 05, 2024
Full time
Temporary Sales Administration Assistant - Immediate start Full time Monday to Friday with an early finish on Fridays£12.50 per hourTemporary for a month initially and could go longer term for the right candidate!Based rural Lancaster, so must have access own vehicleAs a Sales Administrator you will be Taking and processing customers' orders from the web, phone and email.Liaising with the warehouse to check stock levelsResponding to customer queriesAny other associated adminThis is an extremely busy role so requires someone who is confident in their ability to deal with customer enquiries effectively and who can manage a fast-paced workload. If you are immediately available and interested in joining Reed's professional temporary administrative staff, then please apply below asap. What does Temporary mean for you? Whatever type of temporary role you are looking for, REED offers you the chance to?improve your life through work?by offering flexibility, variety and support. REED works with a large number of the UK's leading companies across 20 specialisms, helping you to find the perfect role in an industry you love. By becoming a PAYE temporary worker with REED, you also have access to a vast range of employee benefits. These include: • Paid holiday and a pension scheme • Reed Benefits, which includes £200 cashback on both dental and optical treatments. As well as maternity, paternity, parental leave and adoption payments • Protection cover, wellness plans and an employee assistance programme • Use of the Reed Discount Club, which offers discounts with a host of retailers and entertainment outlets through cashback, reloadable cards, instant vouchers and discount codes Reed Business Support Lancaster and Cumbria are long standing, professional recruiters of choice and we work with many of the area's top employers to support them with both temporary and permanent recruitment. We are always on the look out for administration staff to join our workforce. We work with both public and private sector clients and have contracts with some of the larger employers in the area.
Williams Trade Supplies
Cheltenham, Gloucestershire
Were looking for a Branch Assistant to be a star and join the team at Cheltenham. This is a varied and active role and you'll be expected to serve customers on the trade counter and over the phone, undertake deliveries and assist with duties in the warehouse, in order to uphold the exceptional levels of customer service we are known for click apply for full job details
May 05, 2024
Full time
Were looking for a Branch Assistant to be a star and join the team at Cheltenham. This is a varied and active role and you'll be expected to serve customers on the trade counter and over the phone, undertake deliveries and assist with duties in the warehouse, in order to uphold the exceptional levels of customer service we are known for click apply for full job details
Our client, a leading London university is looking to appoint a temporary Information Assistant, to provide a hight level of customer service and user support to staff and students in the university library.This is an onsite role, based in central London, running from end May to end August in the first instance.Key duties include: Staffing the Library service desk, including inducting new users; Day to day access to the library archives, including Enquiry Services; Assisting with Library administration, and collection maintenance Experience of working in a library, with a sound knowledge of library procedures, including Library management systems is essential. The ideal candidate would have experience in working with archives, and an understanding of copyright law regarding electronic and print media. If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format. You will be required to complete a cover page to apply for this role, which will be supplied to you if you are shortlisted. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
May 05, 2024
Full time
Our client, a leading London university is looking to appoint a temporary Information Assistant, to provide a hight level of customer service and user support to staff and students in the university library.This is an onsite role, based in central London, running from end May to end August in the first instance.Key duties include: Staffing the Library service desk, including inducting new users; Day to day access to the library archives, including Enquiry Services; Assisting with Library administration, and collection maintenance Experience of working in a library, with a sound knowledge of library procedures, including Library management systems is essential. The ideal candidate would have experience in working with archives, and an understanding of copyright law regarding electronic and print media. If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format. You will be required to complete a cover page to apply for this role, which will be supplied to you if you are shortlisted. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
SENIOR ADMINISTRATOR - INSIDE IR35 - £25.70 PER HOUR - BROUGHTON, FLINTSHIRE - 12 MONTHS - SINGLE STAGE INTERVIEW PROCESS Yolk Recruitment are recruiting for a Senior Administrator to join our client on an initial 12 month contract working from their major site in Broughton. The role will provide comprehensive support, and you will possess excellent organisational skills and be able to work under pressure to meet tight deadlines whilst maintaining customer focus. Responsibilities: Travel & expenses management Diary management Organisation of meeting Taking minutes of meetings Administrative & logistical support Ad-hoc project support Visitor and taxi bookings for external / transnational visitors Support end to end purchasing (Click and Buy) process Support with monthly reporting and standard presentation packs Requirements: Practice integrity, showing discretion with Company sensitive information. Demonstrate highest standards of Ethics & Compliance Embrace digitalisation and change to further improve ways of working Connect with assistants in Broughton and overseas locations (e.g. Toulouse and Bremen). Confident and flexible in learning and using software and systems. Strong communication skills Ability to organise and prioritise workload, managing several topics at once Good understanding of internal organisation, processes and tools Problem solving and resourcefulness Team player Ability to stay calm under pressure
May 05, 2024
Full time
SENIOR ADMINISTRATOR - INSIDE IR35 - £25.70 PER HOUR - BROUGHTON, FLINTSHIRE - 12 MONTHS - SINGLE STAGE INTERVIEW PROCESS Yolk Recruitment are recruiting for a Senior Administrator to join our client on an initial 12 month contract working from their major site in Broughton. The role will provide comprehensive support, and you will possess excellent organisational skills and be able to work under pressure to meet tight deadlines whilst maintaining customer focus. Responsibilities: Travel & expenses management Diary management Organisation of meeting Taking minutes of meetings Administrative & logistical support Ad-hoc project support Visitor and taxi bookings for external / transnational visitors Support end to end purchasing (Click and Buy) process Support with monthly reporting and standard presentation packs Requirements: Practice integrity, showing discretion with Company sensitive information. Demonstrate highest standards of Ethics & Compliance Embrace digitalisation and change to further improve ways of working Connect with assistants in Broughton and overseas locations (e.g. Toulouse and Bremen). Confident and flexible in learning and using software and systems. Strong communication skills Ability to organise and prioritise workload, managing several topics at once Good understanding of internal organisation, processes and tools Problem solving and resourcefulness Team player Ability to stay calm under pressure
Children's Centre Administrative Assistant Camden £19/hr Start date: ASAP AKTON Recruitment is working closely with the local authrities and we are looking for a Children's Centre Administrative Assistant in the Camden area. Enhanced DBS required, if you have a DBS on updated service please apply. KEY REQUIREMENTS: 1. 6 months solid front of house experience in a busy reception2. Excellent customer service skills3. Experience of providing admin support to a team4. Fully proficient in Microsoft Office packages and able to undertake accurate data entry 5. Flexible can-do attitude6. History of excellent punctuality and attendance The Administrative Assistant is a very important member of the team who ensures the professional delivery of established processes to carry out tasks that support and enable a multi-agency team to provide an excellent service to families. The key purpose of this position is to assist the Business Manager with a high-quality administrative service to support the smooth functioning of the children's centre locality and to undertake reception duties including offering a professional warm welcome to all staff and visitors to the centre, directing visitors to relevant activities and resources within the building and signposting and promoting services, dealing with telephone and email queries.The Administrative Assistant will support the Business Manager with admin duties such as room, taxi and interpreter bookings, accurately inputting confidential data onto databases, liaising with customers and suppliers to support office finance systems and processes and supporting the multi-agency teams. The Administrative Assistant is responsible for leading on key tasks ensuring that they are completed efficiently and accurately. They will be expected to be able to work as part of a team and be able to deal with day-to-day issues using their own initiative. As part of a busy team, the Administrative Assistant will have effective verbal and written communication skills and will demonstrate an ability to resolve challenging situations and complex queries, working with a range of individuals including children and vulnerable adults with a proactive approach to tasks, excellent timekeeping skills and, show dedication to delivering an excellent service to the people of Camden.
May 05, 2024
Full time
Children's Centre Administrative Assistant Camden £19/hr Start date: ASAP AKTON Recruitment is working closely with the local authrities and we are looking for a Children's Centre Administrative Assistant in the Camden area. Enhanced DBS required, if you have a DBS on updated service please apply. KEY REQUIREMENTS: 1. 6 months solid front of house experience in a busy reception2. Excellent customer service skills3. Experience of providing admin support to a team4. Fully proficient in Microsoft Office packages and able to undertake accurate data entry 5. Flexible can-do attitude6. History of excellent punctuality and attendance The Administrative Assistant is a very important member of the team who ensures the professional delivery of established processes to carry out tasks that support and enable a multi-agency team to provide an excellent service to families. The key purpose of this position is to assist the Business Manager with a high-quality administrative service to support the smooth functioning of the children's centre locality and to undertake reception duties including offering a professional warm welcome to all staff and visitors to the centre, directing visitors to relevant activities and resources within the building and signposting and promoting services, dealing with telephone and email queries.The Administrative Assistant will support the Business Manager with admin duties such as room, taxi and interpreter bookings, accurately inputting confidential data onto databases, liaising with customers and suppliers to support office finance systems and processes and supporting the multi-agency teams. The Administrative Assistant is responsible for leading on key tasks ensuring that they are completed efficiently and accurately. They will be expected to be able to work as part of a team and be able to deal with day-to-day issues using their own initiative. As part of a busy team, the Administrative Assistant will have effective verbal and written communication skills and will demonstrate an ability to resolve challenging situations and complex queries, working with a range of individuals including children and vulnerable adults with a proactive approach to tasks, excellent timekeeping skills and, show dedication to delivering an excellent service to the people of Camden.
Do you have a passion for fashion and experience in a customer facing role? It's an exciting time right now in retail at the BHF and were looking for proactive and driven Assistant Store Manager to join our store team in Newry. About the role: Leading by example and confident working within a fast-paced retail environment, our Assistant Store Managerscontribute towards the success of their stores by: En click apply for full job details
May 05, 2024
Full time
Do you have a passion for fashion and experience in a customer facing role? It's an exciting time right now in retail at the BHF and were looking for proactive and driven Assistant Store Manager to join our store team in Newry. About the role: Leading by example and confident working within a fast-paced retail environment, our Assistant Store Managerscontribute towards the success of their stores by: En click apply for full job details
You have responsibility for the daily management of the Residence under the direction of the Operations Manager and via the Company's monitoring procedures. You will be responsible for ensuring a high standard of customer service and administration is provided at all times in order to maintain operational standards and to maximise revenue generation.A main focus of the role is ensuring that the residence runs efficiently and cost effectively in line with company policies and procedures. Financial management is a main focus of the role with responsibility, in conjunction with the Operations Manager, for the daily management of budgets and cost control.The close working relationship with the Operations Manager and the local team is critical to the success of this role and the Residence. It is essential that you have the ability to work on your own as well as part a team and can communicate effectively at all levels.The role is a hands-on position which will require you to be able to balance the serious aspects of the role while providing a social and fun atmosphere to create a community where students want to live and work Business Development Actively support the Operations Manager in leading the business and revenue generating opportunities by working with the Operations Manager, as required, to:o complete sales viewings;o manage the student renewal and expansion process; ando instigate and/or wholly participate in promotional & marketing activities. Customer Care Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers' expectations and service levels, and in line with the National Code of Standards and company own procedures. Engaging with residents to help provide a 'home-from-home' experience. Be fully conversant with the residences' Mental Health awareness protocols; be able to direct students to specialist resources and be able to deal with emergency situations if they arise. Daily Management Daily management of the residence to the high standards by interpreting and implementing policies and procedures. Ensure daily night services log has been checked and any appropriate action required has been taken or escalated to the Operations Manager. Maintaining Management Standards Assist with the operation of the residence and deputise in the Operations Manager's absence. Implementation of (and ensuring the residence's adherence to) the Company's systems and processes for monitoring standards and audits within the residence. Financial Management Effective and accurate credit control to ensure no outstanding debt on client accounts, taking remedial actions to collect outstanding debt in line with policies and procedures. Use of StuRents, to input financial information and to extract important financial information. Ensure billing is completed in line with company procedures. Maintain full and up-to-date knowledge of the Company's cash-handling procedures and ensure all relevant staff are competent in the appropriate handling of cash within the residence. Transaction management through full and correct receipting and use of all financial and booking systems. Health & Safety Follow policies and procedures dictated by current H&S legislation. Along with the Operations Manager ensure that health and safety checks are completed including fire alarm testing, emergency light testing, monthly checks, emergency equipment and emergency evacuation practices. Maintenance, Cleaning & Visual Standards Ensure reactive maintenance work is carried out promptly and in line with the national Code of Standards. Planned maintenance is carried out in line with residence requirements . Liaise with maintenance technician and contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Ensure all legislative requirements for cleaning and maintenance are met through implementation of company policies and operating practices. Ensure that a high visual standard is maintained to ensure brand compliance and a high standard of presentation is maintained throughout the residence. Reporting, Audits and Compliance Assist Operations Manager with month-end reports in line with company procedures. Keep OM fully updated with pertinent issues, requesting involvement where necessary/appropriate. Ensure compliance in all areas by keeping up to date records in line with company policy. Liaise with maintenance contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Team Management and Training Assist the OM with the management of the housekeeping and maintenance team in all aspects from recruitment, performance management, communication, employee relations and off-boarding within the guidelines defined by HR policy in line with employment legislation. Manage holiday and lieu requests for housekeeping and maintenance team, ensuring adequate cover for the residence at all times and ensure Breathe HR is updated on a regular basis. Manage leave to ensure that minimal amounts (if any) require to be carried forward to the following calendar year. Assist the OM with the management of poor performance and absence management in line with company procedures and guidelines. Ensure mandatory training is undertaken by housekeeping and maintenance team, ensuring that these team members have the appropriate skills in order to effectively carry out their job role. Provide and recommend training and development as part of the performance appraisal system.
May 05, 2024
Full time
You have responsibility for the daily management of the Residence under the direction of the Operations Manager and via the Company's monitoring procedures. You will be responsible for ensuring a high standard of customer service and administration is provided at all times in order to maintain operational standards and to maximise revenue generation.A main focus of the role is ensuring that the residence runs efficiently and cost effectively in line with company policies and procedures. Financial management is a main focus of the role with responsibility, in conjunction with the Operations Manager, for the daily management of budgets and cost control.The close working relationship with the Operations Manager and the local team is critical to the success of this role and the Residence. It is essential that you have the ability to work on your own as well as part a team and can communicate effectively at all levels.The role is a hands-on position which will require you to be able to balance the serious aspects of the role while providing a social and fun atmosphere to create a community where students want to live and work Business Development Actively support the Operations Manager in leading the business and revenue generating opportunities by working with the Operations Manager, as required, to:o complete sales viewings;o manage the student renewal and expansion process; ando instigate and/or wholly participate in promotional & marketing activities. Customer Care Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers' expectations and service levels, and in line with the National Code of Standards and company own procedures. Engaging with residents to help provide a 'home-from-home' experience. Be fully conversant with the residences' Mental Health awareness protocols; be able to direct students to specialist resources and be able to deal with emergency situations if they arise. Daily Management Daily management of the residence to the high standards by interpreting and implementing policies and procedures. Ensure daily night services log has been checked and any appropriate action required has been taken or escalated to the Operations Manager. Maintaining Management Standards Assist with the operation of the residence and deputise in the Operations Manager's absence. Implementation of (and ensuring the residence's adherence to) the Company's systems and processes for monitoring standards and audits within the residence. Financial Management Effective and accurate credit control to ensure no outstanding debt on client accounts, taking remedial actions to collect outstanding debt in line with policies and procedures. Use of StuRents, to input financial information and to extract important financial information. Ensure billing is completed in line with company procedures. Maintain full and up-to-date knowledge of the Company's cash-handling procedures and ensure all relevant staff are competent in the appropriate handling of cash within the residence. Transaction management through full and correct receipting and use of all financial and booking systems. Health & Safety Follow policies and procedures dictated by current H&S legislation. Along with the Operations Manager ensure that health and safety checks are completed including fire alarm testing, emergency light testing, monthly checks, emergency equipment and emergency evacuation practices. Maintenance, Cleaning & Visual Standards Ensure reactive maintenance work is carried out promptly and in line with the national Code of Standards. Planned maintenance is carried out in line with residence requirements . Liaise with maintenance technician and contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Ensure all legislative requirements for cleaning and maintenance are met through implementation of company policies and operating practices. Ensure that a high visual standard is maintained to ensure brand compliance and a high standard of presentation is maintained throughout the residence. Reporting, Audits and Compliance Assist Operations Manager with month-end reports in line with company procedures. Keep OM fully updated with pertinent issues, requesting involvement where necessary/appropriate. Ensure compliance in all areas by keeping up to date records in line with company policy. Liaise with maintenance contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Team Management and Training Assist the OM with the management of the housekeeping and maintenance team in all aspects from recruitment, performance management, communication, employee relations and off-boarding within the guidelines defined by HR policy in line with employment legislation. Manage holiday and lieu requests for housekeeping and maintenance team, ensuring adequate cover for the residence at all times and ensure Breathe HR is updated on a regular basis. Manage leave to ensure that minimal amounts (if any) require to be carried forward to the following calendar year. Assist the OM with the management of poor performance and absence management in line with company procedures and guidelines. Ensure mandatory training is undertaken by housekeeping and maintenance team, ensuring that these team members have the appropriate skills in order to effectively carry out their job role. Provide and recommend training and development as part of the performance appraisal system.
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As an Assistant Store Manager for OFFICE you will be an integral member of the Store Management team. You will inspire, coach and lead the team to deliver excellence as well as be a leading presence on the sales floor. What are we looking for? A love for footwear and fashion. Available Full time Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFICE management team. A keen eye for detail and visual merchandising. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis Want to work at OFFICE? Easy Apply now! IND2 Job Types: Full-time, Permanent Benefits: Casual dress Store discount Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Application question(s): What size of team and sales turnover have you previously managed? What are your salary expectations? Are you seeking a full-time role (40 hours over 7 days)? What type of retail environments have you worked in? What type of monthly / annual KPIs do you currently work towards? Experience: Retail management: 2 years (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: ASM-Oxford Street
May 05, 2024
Full time
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As an Assistant Store Manager for OFFICE you will be an integral member of the Store Management team. You will inspire, coach and lead the team to deliver excellence as well as be a leading presence on the sales floor. What are we looking for? A love for footwear and fashion. Available Full time Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFICE management team. A keen eye for detail and visual merchandising. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis Want to work at OFFICE? Easy Apply now! IND2 Job Types: Full-time, Permanent Benefits: Casual dress Store discount Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Application question(s): What size of team and sales turnover have you previously managed? What are your salary expectations? Are you seeking a full-time role (40 hours over 7 days)? What type of retail environments have you worked in? What type of monthly / annual KPIs do you currently work towards? Experience: Retail management: 2 years (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: ASM-Oxford Street
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As an Assistant Store Manager for OFFICE you will be an integral member of the Store Management team. You will inspire, coach and lead the team to deliver excellence as well as be a leading presence on the sales floor. What are we looking for? A love for footwear and fashion. Available Full time and fully flexible candidates with a passion for retail! Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFICE management team. A keen eye for detail and visual merchandising. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis Want to work at OFFICE? Easy Apply now! IND2 Job Types: Full-time, Permanent Benefits: Casual dress Store discount Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Application question(s): What size of team and sales turnover have you previously managed? What are your salary expectations? Are you seeking a full-time role (40 hours over 7 days)? What type of retail environments have you worked in? What type of monthly / annual KPIs do you currently work towards? Experience: Retail management: 2 years (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: ASM- Trafford
May 05, 2024
Full time
Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As an Assistant Store Manager for OFFICE you will be an integral member of the Store Management team. You will inspire, coach and lead the team to deliver excellence as well as be a leading presence on the sales floor. What are we looking for? A love for footwear and fashion. Available Full time and fully flexible candidates with a passion for retail! Ability to work in a fast paced retail environment with an enthusiastic attitude. Commercial awareness with the ability to read sales reports and also spot any key opportunities for sales growth. Ability to lead and inspire others and act as an exemplary member of the OFFICE management team. A keen eye for detail and visual merchandising. What do we offer you? Amazing Colleagues - Work is so much easier when you work with like-minded people. We are proud to hire passionate people who are driven to succeed We Recognise Talent - We see our Superstars and we aren't afraid to offer them promotions and moves to encourage them to keep learning and developing Bonus Potential - Hit your targets and receive a cash reward on a monthly basis Want to work at OFFICE? Easy Apply now! IND2 Job Types: Full-time, Permanent Benefits: Casual dress Store discount Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Application question(s): What size of team and sales turnover have you previously managed? What are your salary expectations? Are you seeking a full-time role (40 hours over 7 days)? What type of retail environments have you worked in? What type of monthly / annual KPIs do you currently work towards? Experience: Retail management: 2 years (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: ASM- Trafford
Timetabling Manager Salary Commencing at £34,347 with progression to £36,437 per annum About the Role Situated in the heart of Leeds' cultural quarter Quarry Hill, we are a specialist conservatoire in the UK, delivering expert music and performing arts education to a community of over 1600 students. Our broad offering spans undergraduate and postgraduate degree courses, along with Leeds Junior Conservatoire for young musicians and performers. This is an exciting opportunity to join the our Registry team as a Timetabling Manager, leading on the cross-institution activity of building and maintaining the academic teaching timetable at Leeds Conservatoire The role will involve working with colleagues across the HE to ensure that we are consistently providing the best service in the best way possible as our processes and service improvement are important to us. The Timetabling Manager is supported in their role by a Timetabling Administrator and a Room Booking Assistant. Please apply for the role, as soon as possible as we are interviewing suitable candidates as and when we receive applications. Therefore the role may close before the advertised closing date. What You Will Do Responsible for building and maintaining the academic teaching timetable, liaising with academic curriculum teams to elicit detailed teaching delivery and resource requirements Manage the centralised room booking system for practice and study spaces, monitoring and developing booking procedures as necessary. Lead on drawing up the annual schedule of activities and their associated deadlines, culminating in the publication of student and staff timetables Be the expert on the timetabling and room booking software used by the organisation (for example Celcat and/or Tribal SITS) Line manager responsibility for the timetabling administrator and a room booking assistant About You Previous experience of using timetabling software such as Celcat and/or Tribal SITS and, ideally, in academic timetabling within a Higher Education setting Proven experience and proficiency with Microsoft Office applications including Excel, Outlook, Office 365 and Teams, and an aptitude to learn new IT systems and software packages quickly. Previous experience in working in a similar role Experience of defining and working accurately with large sets of complex data Excellent written and verbal communication skills, with the ability to work with staff at all levels and provide excellent customer service. Benefits There are plenty of benefits available to our staff members, here are just a few: Annual leave entitlement - If you work full time, you'll get at least 27 days holiday plus bank holidays and up to 5 discretionary closure days at Christmas (pro rata for part time staff). Support Staff 27 days (increasing to 32 days after 5 years service) Academic 37 days Senior Management 37 days Generous Pension schemes Teachers' Pension Scheme Local Government Pension Scheme Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card). Travel and commuting - discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes. Learning and development opportunities - including staff development days Employee wellbeing initiatives Flexible and hybrid working opportunities - this will vary depending on role requirements Close date - 16 May, 2024 Please press APPLY and we shall send you our application link. Please apply for the role, as soon as possible as we are interviewing suitable candidates as and when we receive applications. Therefore the role may close before the advertised closing date. About Us At University Centre Leeds, we provide a supportive higher education environment designed to promote and enhance independent learning. We have access to industry standard equipment unique to many of our subject areas. These range from our makeup studios to practical science labs. At University Centre Leeds, we provide a supportive higher education environment designed to promote and enhance independent learning. We have access to industry standard equipment unique to many of our subject areas. These range from our makeup studios to practical science labs. University Centre is proud to be the highest rated for student satisfaction in Leeds for the third year running (National Student Survey 2022). Leeds Conservatoire is a music conservatoire located in the Quarry Hill district of Leeds. It provides a variety of undergraduate, foundation and postgraduate degrees in music, dance & drama related subject areas. It also offers a variety of short courses, and organise frequent concerts, festivals and events. Its emphasis on practical training, creative industry links, help ensure it provides a vibrant artistic community for students. We are looking for inspiring and innovative individuals to help us deliver our vision. We are committed to lifelong learning and investing in our staff. You'll have access to a broad variety of training and professional development designed to help you continually develop and grow. Choosing to work for here means that you will be part of an inclusive and progressive
May 05, 2024
Full time
Timetabling Manager Salary Commencing at £34,347 with progression to £36,437 per annum About the Role Situated in the heart of Leeds' cultural quarter Quarry Hill, we are a specialist conservatoire in the UK, delivering expert music and performing arts education to a community of over 1600 students. Our broad offering spans undergraduate and postgraduate degree courses, along with Leeds Junior Conservatoire for young musicians and performers. This is an exciting opportunity to join the our Registry team as a Timetabling Manager, leading on the cross-institution activity of building and maintaining the academic teaching timetable at Leeds Conservatoire The role will involve working with colleagues across the HE to ensure that we are consistently providing the best service in the best way possible as our processes and service improvement are important to us. The Timetabling Manager is supported in their role by a Timetabling Administrator and a Room Booking Assistant. Please apply for the role, as soon as possible as we are interviewing suitable candidates as and when we receive applications. Therefore the role may close before the advertised closing date. What You Will Do Responsible for building and maintaining the academic teaching timetable, liaising with academic curriculum teams to elicit detailed teaching delivery and resource requirements Manage the centralised room booking system for practice and study spaces, monitoring and developing booking procedures as necessary. Lead on drawing up the annual schedule of activities and their associated deadlines, culminating in the publication of student and staff timetables Be the expert on the timetabling and room booking software used by the organisation (for example Celcat and/or Tribal SITS) Line manager responsibility for the timetabling administrator and a room booking assistant About You Previous experience of using timetabling software such as Celcat and/or Tribal SITS and, ideally, in academic timetabling within a Higher Education setting Proven experience and proficiency with Microsoft Office applications including Excel, Outlook, Office 365 and Teams, and an aptitude to learn new IT systems and software packages quickly. Previous experience in working in a similar role Experience of defining and working accurately with large sets of complex data Excellent written and verbal communication skills, with the ability to work with staff at all levels and provide excellent customer service. Benefits There are plenty of benefits available to our staff members, here are just a few: Annual leave entitlement - If you work full time, you'll get at least 27 days holiday plus bank holidays and up to 5 discretionary closure days at Christmas (pro rata for part time staff). Support Staff 27 days (increasing to 32 days after 5 years service) Academic 37 days Senior Management 37 days Generous Pension schemes Teachers' Pension Scheme Local Government Pension Scheme Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card). Travel and commuting - discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes. Learning and development opportunities - including staff development days Employee wellbeing initiatives Flexible and hybrid working opportunities - this will vary depending on role requirements Close date - 16 May, 2024 Please press APPLY and we shall send you our application link. Please apply for the role, as soon as possible as we are interviewing suitable candidates as and when we receive applications. Therefore the role may close before the advertised closing date. About Us At University Centre Leeds, we provide a supportive higher education environment designed to promote and enhance independent learning. We have access to industry standard equipment unique to many of our subject areas. These range from our makeup studios to practical science labs. At University Centre Leeds, we provide a supportive higher education environment designed to promote and enhance independent learning. We have access to industry standard equipment unique to many of our subject areas. These range from our makeup studios to practical science labs. University Centre is proud to be the highest rated for student satisfaction in Leeds for the third year running (National Student Survey 2022). Leeds Conservatoire is a music conservatoire located in the Quarry Hill district of Leeds. It provides a variety of undergraduate, foundation and postgraduate degrees in music, dance & drama related subject areas. It also offers a variety of short courses, and organise frequent concerts, festivals and events. Its emphasis on practical training, creative industry links, help ensure it provides a vibrant artistic community for students. We are looking for inspiring and innovative individuals to help us deliver our vision. We are committed to lifelong learning and investing in our staff. You'll have access to a broad variety of training and professional development designed to help you continually develop and grow. Choosing to work for here means that you will be part of an inclusive and progressive