Information Services and Security have a vital role to play in a crucial national mission. We're here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you'll find it stimulating. We've got a long journey that we've only just started and we're looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won't deceive you, in some areas we're starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you'll contribute to a legacy of national security for decades to come. We are recruiting for a Data Entry Administrator to provide a range of services for the digitisation of paper based and other analogue records including administration, document preparation, scanning and data entry. Location - Reading / Basingstoke Area Salary: 22,890 per annum AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year plus every other Friday off) Flexible working hours Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: To professionally deliver digitisation services in accordance with service standards, supporting processes and work instructions. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities: Provide paper document preparation services to facilitate the scanning process, in doing this identify documents by type and insert document type specific separation sheets to enable documents to maintain their integrity during bulk scanning. Operate a production document scanner using a scanning software application. Carry out scanned image quality assurance through comparing original documents to their scanned counterpart. Capture, record and maintain a variety of document metadata, ensuring that appropriate metadata is applied to the relevant record. Carry out quality assurance of document metadata that has been captured to ensure 100% accuracy. Provide document packing services to enable original scanned documentation to be replaced into storage cabinets. Provide digitisation services for other analogue media such as microfilm and radiographs using specialist digitisation machinery. Move documents and boxes containing documents around the working environment safely. Undertake specified quality checks assigned to services. Responsible for undertaking other duties as reasonably required from time to time by line and task management. To provide a range of logistical services to pack and transport paper based and other analogue records to be digitised including box construction, records packing into boxes, box movement, inventory generation, tracking and data entry. You Will Need: Experience within a Commercial environment ideally as an Administrator or Receptionist Strong PC Literacy including Word Be a motivated, self-starter who is able to work under their own initiative All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
May 03, 2024
Full time
Information Services and Security have a vital role to play in a crucial national mission. We're here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you'll find it stimulating. We've got a long journey that we've only just started and we're looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won't deceive you, in some areas we're starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you'll contribute to a legacy of national security for decades to come. We are recruiting for a Data Entry Administrator to provide a range of services for the digitisation of paper based and other analogue records including administration, document preparation, scanning and data entry. Location - Reading / Basingstoke Area Salary: 22,890 per annum AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year plus every other Friday off) Flexible working hours Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: To professionally deliver digitisation services in accordance with service standards, supporting processes and work instructions. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities: Provide paper document preparation services to facilitate the scanning process, in doing this identify documents by type and insert document type specific separation sheets to enable documents to maintain their integrity during bulk scanning. Operate a production document scanner using a scanning software application. Carry out scanned image quality assurance through comparing original documents to their scanned counterpart. Capture, record and maintain a variety of document metadata, ensuring that appropriate metadata is applied to the relevant record. Carry out quality assurance of document metadata that has been captured to ensure 100% accuracy. Provide document packing services to enable original scanned documentation to be replaced into storage cabinets. Provide digitisation services for other analogue media such as microfilm and radiographs using specialist digitisation machinery. Move documents and boxes containing documents around the working environment safely. Undertake specified quality checks assigned to services. Responsible for undertaking other duties as reasonably required from time to time by line and task management. To provide a range of logistical services to pack and transport paper based and other analogue records to be digitised including box construction, records packing into boxes, box movement, inventory generation, tracking and data entry. You Will Need: Experience within a Commercial environment ideally as an Administrator or Receptionist Strong PC Literacy including Word Be a motivated, self-starter who is able to work under their own initiative All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Job Location: Chatteris Job: Compliance Administrator Hours: Monday to Friday (Apply online only) Pay Rate: 25-29K PER ANNUM DOE With a legacy of over 25 years our client has thrived by consistently delivering high-quality products. If you can offer a strong work ethic with a proven Administration background, we have a terrific opportunity to work with a company with core family values. Role Summary: To provide Administration support to the Operations Director in Health, Safety, Environmental, Quality, HR, and any other day to day. Review any new legislations and communicate to management when applicable. Schedule training, refresher training and update training matrix& records. New starter inductions. Manage the stock of PPE, Workwear and Stationery. Manage supplier records certificates/documents/data sheets. Maintain and update asset register and maintenance records. Support the Operation Director with administration with externalaudits, health & Safety and HR Assist in continuous improvement projects. Monitor and review utilities contracts. Fleet administration. Requirements: Educated to GCSE Level including Maths & English (min 4, previously Grade c) Administrationexperiencewithin a fast-pacedenvironment Strong Microsoft office Basic knowledge of business compliance Benefits Quarterly bonus Yearly salary review Death In Service & Health care plan 20 days plus bank holidays /increases with length of service Parking onsite
May 02, 2024
Full time
Job Location: Chatteris Job: Compliance Administrator Hours: Monday to Friday (Apply online only) Pay Rate: 25-29K PER ANNUM DOE With a legacy of over 25 years our client has thrived by consistently delivering high-quality products. If you can offer a strong work ethic with a proven Administration background, we have a terrific opportunity to work with a company with core family values. Role Summary: To provide Administration support to the Operations Director in Health, Safety, Environmental, Quality, HR, and any other day to day. Review any new legislations and communicate to management when applicable. Schedule training, refresher training and update training matrix& records. New starter inductions. Manage the stock of PPE, Workwear and Stationery. Manage supplier records certificates/documents/data sheets. Maintain and update asset register and maintenance records. Support the Operation Director with administration with externalaudits, health & Safety and HR Assist in continuous improvement projects. Monitor and review utilities contracts. Fleet administration. Requirements: Educated to GCSE Level including Maths & English (min 4, previously Grade c) Administrationexperiencewithin a fast-pacedenvironment Strong Microsoft office Basic knowledge of business compliance Benefits Quarterly bonus Yearly salary review Death In Service & Health care plan 20 days plus bank holidays /increases with length of service Parking onsite
Database Administrator - York, England/Hybrid I'm working with a York based b2b SaaS provider with an industry-leading product used by clients nationwide. The product is multi-featured and designed to retain sensitive data, automate processes and they're also currently developing a BI feature and a payment feature to become more of an all-rounder product. Who are they looking for? They are looking for a Database Administrator with a knack for optimising performance and ensuring seamless data management. You would be joining their dynamic operations and production team and they are looking for someone who doesn't mind working independently and would like autonomy over their project work. Your main responsibilities will be finding more innovative ways to manage data and leading by best practise, so someone who can work independently would be best suited for this role. What will I be doing? Day to day activity will include database management of their on Prem legacy databases which are still in the process of being migrated to the cloud. One of your key focuses will be supporting the migration process, working with the Development team to maintain optimal performance. You will need to analyse their existing data storage options and using this knowledge, it will be your job to propose enhancements and then collaborate with other teams to implement them. You will get a lot of autonomy over the future of data storage once this migration project has taken place and there is scope for you to be working with cloud platforms. Who am I? To be considered as an ideal candidate for this role, the main thing they are looking for is experience with SQL, preferably T-SQL. It would be great if you had experience working in an environment with critically sensitive data and could provide examples of this as well, but you won't be ruled out if you don't have this experience. Some other desirable experience but not essential : It would be beneficial if you had experience working with SQL Sentry so you can optimize the database environment. It would also be great if you had experience working with open-source object-relational mapping frameworks. What's in it for you? Salary-wise, we are looking at a maximum of 65,000 plus benefits. At the very top end of this, you would need to have some commercial experience working with T-SQL, MongoDB and Entity framework. You would be expected in the office once a week and for any business-critical circumstances, so ideally you need to be based in a commutable distance to York. There is room to progress here in future as the company looks to continue to grow the team, and it's a great learning environment to be in. They also have truly flexible working hours, and you will get a lot of independence and autonomy over what you are working on. If this sounds like your next role, contact Katie Ferguson at Cathcart Technology
May 01, 2024
Full time
Database Administrator - York, England/Hybrid I'm working with a York based b2b SaaS provider with an industry-leading product used by clients nationwide. The product is multi-featured and designed to retain sensitive data, automate processes and they're also currently developing a BI feature and a payment feature to become more of an all-rounder product. Who are they looking for? They are looking for a Database Administrator with a knack for optimising performance and ensuring seamless data management. You would be joining their dynamic operations and production team and they are looking for someone who doesn't mind working independently and would like autonomy over their project work. Your main responsibilities will be finding more innovative ways to manage data and leading by best practise, so someone who can work independently would be best suited for this role. What will I be doing? Day to day activity will include database management of their on Prem legacy databases which are still in the process of being migrated to the cloud. One of your key focuses will be supporting the migration process, working with the Development team to maintain optimal performance. You will need to analyse their existing data storage options and using this knowledge, it will be your job to propose enhancements and then collaborate with other teams to implement them. You will get a lot of autonomy over the future of data storage once this migration project has taken place and there is scope for you to be working with cloud platforms. Who am I? To be considered as an ideal candidate for this role, the main thing they are looking for is experience with SQL, preferably T-SQL. It would be great if you had experience working in an environment with critically sensitive data and could provide examples of this as well, but you won't be ruled out if you don't have this experience. Some other desirable experience but not essential : It would be beneficial if you had experience working with SQL Sentry so you can optimize the database environment. It would also be great if you had experience working with open-source object-relational mapping frameworks. What's in it for you? Salary-wise, we are looking at a maximum of 65,000 plus benefits. At the very top end of this, you would need to have some commercial experience working with T-SQL, MongoDB and Entity framework. You would be expected in the office once a week and for any business-critical circumstances, so ideally you need to be based in a commutable distance to York. There is room to progress here in future as the company looks to continue to grow the team, and it's a great learning environment to be in. They also have truly flexible working hours, and you will get a lot of independence and autonomy over what you are working on. If this sounds like your next role, contact Katie Ferguson at Cathcart Technology
Information Services and Security have a vital role to play in a crucial national mission. We're here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you'll find it stimulating. We've got a long journey that we've only just started and we're looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won't deceive you, in some areas we're starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you'll contribute to a legacy of national security for decades to come. So come and join us. AWE is seeking an experienced, innovative, and dedicated Senior Systems Administrator to join our team to provide Server support to an AWE onsite customer. Each day offers a new challenge and learning opportunity. As an experienced Senior Systems Administrator, you would possess a deep and broad knowledge of Microsoft computer platforms, Virtualised Server Infrastructure and configuration and should be able to communicate well in both verbal and written form. You will be working as part of the IT Team and have technical responsibility for key parts of the IT infrastructure. Your role will require hands-on technical experience, the ability to assess the impact of complex regulatory requirements and ensure IT systems are conforming to those regulations. You will be a key member of the team in a demanding high-tech environment, supporting members of the organisation in both project and operational aspects of the business platforms, delivering highly available systems. You will be challenged to improve the infrastructure in order to facilitate continuous growth within the business. There is also an expectation to play an active role in the on-call team who will support the business out of hours. Location - Reading area Salary from £42,700 - £60,000 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets and service levels are met and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions Attend technical briefing / support groups. Understand and develop support system road maps. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs You Will Have: Extensive experience with Microsoft Server 2012/16/19 Installation and Administration as well as knowledge of Windows 7/8.1/10. In-depth experience of virtualisation technologies including VMware. A good working knowledge on a breadth of technologies including Active Directory, PowerShell and proficient knowledge of tools such as SCCM and MDT. Degree in IS/IT or ONC/HNC in an IS/IT related subject or relevant experience. Be able to create technical documentation for a technical audience. Working knowledge of ITIL framework. Technical investigation and problem-solving skills. Experience in troubleshooting technical problems involving software and operating systems. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
May 01, 2024
Full time
Information Services and Security have a vital role to play in a crucial national mission. We're here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you'll find it stimulating. We've got a long journey that we've only just started and we're looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won't deceive you, in some areas we're starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you'll contribute to a legacy of national security for decades to come. So come and join us. AWE is seeking an experienced, innovative, and dedicated Senior Systems Administrator to join our team to provide Server support to an AWE onsite customer. Each day offers a new challenge and learning opportunity. As an experienced Senior Systems Administrator, you would possess a deep and broad knowledge of Microsoft computer platforms, Virtualised Server Infrastructure and configuration and should be able to communicate well in both verbal and written form. You will be working as part of the IT Team and have technical responsibility for key parts of the IT infrastructure. Your role will require hands-on technical experience, the ability to assess the impact of complex regulatory requirements and ensure IT systems are conforming to those regulations. You will be a key member of the team in a demanding high-tech environment, supporting members of the organisation in both project and operational aspects of the business platforms, delivering highly available systems. You will be challenged to improve the infrastructure in order to facilitate continuous growth within the business. There is also an expectation to play an active role in the on-call team who will support the business out of hours. Location - Reading area Salary from £42,700 - £60,000 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets and service levels are met and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions Attend technical briefing / support groups. Understand and develop support system road maps. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs You Will Have: Extensive experience with Microsoft Server 2012/16/19 Installation and Administration as well as knowledge of Windows 7/8.1/10. In-depth experience of virtualisation technologies including VMware. A good working knowledge on a breadth of technologies including Active Directory, PowerShell and proficient knowledge of tools such as SCCM and MDT. Degree in IS/IT or ONC/HNC in an IS/IT related subject or relevant experience. Be able to create technical documentation for a technical audience. Working knowledge of ITIL framework. Technical investigation and problem-solving skills. Experience in troubleshooting technical problems involving software and operating systems. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Information Services and Security have a vital role to play in a crucial national mission. We're here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you'll find it stimulating. We've got a long journey that we've only just started and we're looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won't deceive you, in some areas we're starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you'll contribute to a legacy of national security for decades to come. So come and join us. We are recruiting for an Application/Systems Administrator to work with IS teams to ensure the support, upgrade, deployment and day to day maintenance of high-availability and mission critical software applications. Location - Reading area Salary - from £35,840 - £45,000 AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: Escalation of significant issues to the IS Technical Services Manager or Team Lead. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Provide resilient applications to the business and ensure these are in support, upgraded and deployed in the correct manner. Core Server Support - Build, maintain and manage the provisioning of Server environments to AWE, in keeping with current SLA's, through effective processes, KPI's and problem management. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Ensure that IS Change requests are completed and processed in timely manner to enable service improvement. To ensure that all users are supported in their day to day activities with resolutions to problems and issues. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions Attend technical briefing / support groups. Understand and develop support system road maps. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. You Will Have: Experience of call and change management systems, troubleshooting tools and root cause analysis. (ITIL) Experience in a proactive IT operational role in a modern IT environment Good understanding of IT and Information related principles, standards, and requirements when operating within MoD and UK legislative environments. Able to provide comprehensive reports for operations and write and update technical documentation. Good understanding of network principles Good understanding of Cloud Technologies (Azure, AWS) Familiar with Oracle Databases and/or SQL Strong experience with Windows 2016/2019/2022 Familiar with Citrix & VM Some experience in Scripting (Powershell) All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
May 01, 2024
Full time
Information Services and Security have a vital role to play in a crucial national mission. We're here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you'll find it stimulating. We've got a long journey that we've only just started and we're looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won't deceive you, in some areas we're starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you'll contribute to a legacy of national security for decades to come. So come and join us. We are recruiting for an Application/Systems Administrator to work with IS teams to ensure the support, upgrade, deployment and day to day maintenance of high-availability and mission critical software applications. Location - Reading area Salary - from £35,840 - £45,000 AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: Escalation of significant issues to the IS Technical Services Manager or Team Lead. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Provide resilient applications to the business and ensure these are in support, upgraded and deployed in the correct manner. Core Server Support - Build, maintain and manage the provisioning of Server environments to AWE, in keeping with current SLA's, through effective processes, KPI's and problem management. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Ensure that IS Change requests are completed and processed in timely manner to enable service improvement. To ensure that all users are supported in their day to day activities with resolutions to problems and issues. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions Attend technical briefing / support groups. Understand and develop support system road maps. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. You Will Have: Experience of call and change management systems, troubleshooting tools and root cause analysis. (ITIL) Experience in a proactive IT operational role in a modern IT environment Good understanding of IT and Information related principles, standards, and requirements when operating within MoD and UK legislative environments. Able to provide comprehensive reports for operations and write and update technical documentation. Good understanding of network principles Good understanding of Cloud Technologies (Azure, AWS) Familiar with Oracle Databases and/or SQL Strong experience with Windows 2016/2019/2022 Familiar with Citrix & VM Some experience in Scripting (Powershell) All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Permanent - Full Time 42 Hours We are looking to recruit a Customer Service Planner to join our team at our Goldney Road Hub. About the Role Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills. This is a high demanding role and therefore you should be able to work well under pressure. A gas customer service background would be beneficial, however is not essential. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Apr 30, 2024
Full time
Permanent - Full Time 42 Hours We are looking to recruit a Customer Service Planner to join our team at our Goldney Road Hub. About the Role Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills. This is a high demanding role and therefore you should be able to work well under pressure. A gas customer service background would be beneficial, however is not essential. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Job Location: Chatteris Job: Compliance Administrator Hours: Monday to Friday Pay Rate: 25-29K PER ANNUM DOE With a legacy of over 25 years our client has thrived by consistently delivering high-quality products. If you can offer a strong work ethic with a proven Administration background, we have a terrific opportunity to work with a company with core family values. Role Summary: To provide Administration support to the Operations Director in Health, Safety, Environmental, Quality, HR, and any other day to day. Review any new legislations and communicate to management when applicable. Schedule training, refresher training and update training matrix& records. New starter inductions. Manage the stock of PPE, Workwear and Stationery. Manage supplier records certificates/documents/data sheets. Maintain and update asset register and maintenance records. Support the Operation Director with administration with externalaudits, health & Safety and HR Assist in continuous improvement projects. Monitor and review utilities contracts. Fleet administration. Requirements: Educated to GCSE Level including Maths & English (min 4, previously Grade c) Administrationexperiencewithin a fast-pacedenvironment Strong Microsoft office Basic knowledge of business compliance Benefits Quarterly bonus Yearly salary review Death In Service & Health care plan 20 days plus bank holidays /increases with length of service Parking onsite
Apr 30, 2024
Full time
Job Location: Chatteris Job: Compliance Administrator Hours: Monday to Friday Pay Rate: 25-29K PER ANNUM DOE With a legacy of over 25 years our client has thrived by consistently delivering high-quality products. If you can offer a strong work ethic with a proven Administration background, we have a terrific opportunity to work with a company with core family values. Role Summary: To provide Administration support to the Operations Director in Health, Safety, Environmental, Quality, HR, and any other day to day. Review any new legislations and communicate to management when applicable. Schedule training, refresher training and update training matrix& records. New starter inductions. Manage the stock of PPE, Workwear and Stationery. Manage supplier records certificates/documents/data sheets. Maintain and update asset register and maintenance records. Support the Operation Director with administration with externalaudits, health & Safety and HR Assist in continuous improvement projects. Monitor and review utilities contracts. Fleet administration. Requirements: Educated to GCSE Level including Maths & English (min 4, previously Grade c) Administrationexperiencewithin a fast-pacedenvironment Strong Microsoft office Basic knowledge of business compliance Benefits Quarterly bonus Yearly salary review Death In Service & Health care plan 20 days plus bank holidays /increases with length of service Parking onsite
Job Description Location: London HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. As a Data and Systems Administrator at HS2 you will support the Land and Property team to access and use systems appropriately and maintain the integrity of Land and Property data by ensuring that it is uploaded, transferred and quality assured within set protocols. About the role Proactively monitor system data, identify data discrepancies and provide guidance to users Champion consistent, standardised data within and between L&P systems Analyse inconsistency and duplication of data across different L&P systems and suggest opportunities to rationalise and streamline Act upon requests from Land and Property users to update system data to support user and Senior Management Team needs Act as a first point of contact for queries to ensure the team responds quickly to requests from system users (both HS2 and HS2's suppliers) Manage shared inboxes, resolving user queries, allocating actions and monitoring progress Produce system reports and produce presentations to support analysis of performance Develop control reporting in order to identify incomplete or inconsistent data Identify areas of system and process improvement Support Governance, Reporting and Finance roles within the team in preparing information packs Educate users in making consistent data updates in line with defined accountabilities, pragmatically balancing the need to resolve data issues immediate against educating users on how to perform the updates themselves Identify system issues and support raising these to HS2's support providers through defined channels, escalating appropriately where required. Help to build user understanding of core processes and accountabilities for updating specific parts of system. Support systems delivery and business change as required Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI. About You: Skills Ability to triage and resolve user queries Ability to educate users in system usage and best practise Ability to interpret data, understand the narrative and present to variety of audiences Able to manage data uploads, extracts and transfers Communication skills, to engage effectively with technical employees, suppliers and senior stakeholders to define the best approach for handling data Ability to learn how different systems operate and act as an effective administrator for managing user access rights Ability to deliver accurate and relevant reporting IT skills, including the full use of MS Office suite or equivalent Knowledge Knowledge of data and information management techniques and approaches Knowledge of file formats, data quality criteria and system administration methods Understanding of general governance/approval processes Experience Experience of providing a data management service to a large group of colleagues Experience of providing a system support service to colleagues (NB IT technical support will be referred to IT service desk) Experience of undertaking data quality checks and assurance activities Experience of implementing analytical techniques to understand data We ask for a variety of detail in your online application, however we perform the first assessment of suitability for a role based solely on the information in your CV. Please attach an updated word version of your CV for each new application and include evidence directly related to the criteria in the job advert.About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.
Sep 23, 2022
Full time
Job Description Location: London HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. As a Data and Systems Administrator at HS2 you will support the Land and Property team to access and use systems appropriately and maintain the integrity of Land and Property data by ensuring that it is uploaded, transferred and quality assured within set protocols. About the role Proactively monitor system data, identify data discrepancies and provide guidance to users Champion consistent, standardised data within and between L&P systems Analyse inconsistency and duplication of data across different L&P systems and suggest opportunities to rationalise and streamline Act upon requests from Land and Property users to update system data to support user and Senior Management Team needs Act as a first point of contact for queries to ensure the team responds quickly to requests from system users (both HS2 and HS2's suppliers) Manage shared inboxes, resolving user queries, allocating actions and monitoring progress Produce system reports and produce presentations to support analysis of performance Develop control reporting in order to identify incomplete or inconsistent data Identify areas of system and process improvement Support Governance, Reporting and Finance roles within the team in preparing information packs Educate users in making consistent data updates in line with defined accountabilities, pragmatically balancing the need to resolve data issues immediate against educating users on how to perform the updates themselves Identify system issues and support raising these to HS2's support providers through defined channels, escalating appropriately where required. Help to build user understanding of core processes and accountabilities for updating specific parts of system. Support systems delivery and business change as required Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI. About You: Skills Ability to triage and resolve user queries Ability to educate users in system usage and best practise Ability to interpret data, understand the narrative and present to variety of audiences Able to manage data uploads, extracts and transfers Communication skills, to engage effectively with technical employees, suppliers and senior stakeholders to define the best approach for handling data Ability to learn how different systems operate and act as an effective administrator for managing user access rights Ability to deliver accurate and relevant reporting IT skills, including the full use of MS Office suite or equivalent Knowledge Knowledge of data and information management techniques and approaches Knowledge of file formats, data quality criteria and system administration methods Understanding of general governance/approval processes Experience Experience of providing a data management service to a large group of colleagues Experience of providing a system support service to colleagues (NB IT technical support will be referred to IT service desk) Experience of undertaking data quality checks and assurance activities Experience of implementing analytical techniques to understand data We ask for a variety of detail in your online application, however we perform the first assessment of suitability for a role based solely on the information in your CV. Please attach an updated word version of your CV for each new application and include evidence directly related to the criteria in the job advert.About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.
Job Description Location: Birmingham HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. The Acquisition Administrator is responsible for the administrative support for the Land and Property team. About the role: Provide assistance to ensure that records of land and property interests are updated and accurate Support and assistance with administrative tasks to ensure compliance Support Governance, Reporting and Finance roles within the team in preparing information packs Take actions / minutes in meetings as required and produce for review in a timely manner Manage shared inboxes, allocating actions and monitoring progress Type up reports / produce presentations as required by the team Make travel arrangements, booking hotels and train tickets for the team Undertake core administrative duties across the team e.g., electronic filing of documents Arrange meetings for the team, coordinate workshops, book meeting rooms Support the organisation of engagement events Actively promote and embed Equality, Diversity, and Inclusion (EDI) in all work, and support and comply with all organisational initiatives, policies, and procedures on EDI. About You: IT skills, including the full use of MS Office suite or equivalent Ability to organise and manage own workload to meet agreed deadlines Ability to analyse data from IT systems and spreadsheets and compiling reports Ability to produce and present information, documents, and reports to a variety of audiences, including team members, line manager and internal stakeholders Ability to co-ordinate and prioritise emails, actions, and meetings. Knowledge of data and information management. Experience of providing administrative and secretarial support Experience of minute taking and the preparation of documentation for meetings Experience of managing inboxes and coordinating subsequent actions. About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.
Sep 22, 2022
Full time
Job Description Location: Birmingham HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. The Acquisition Administrator is responsible for the administrative support for the Land and Property team. About the role: Provide assistance to ensure that records of land and property interests are updated and accurate Support and assistance with administrative tasks to ensure compliance Support Governance, Reporting and Finance roles within the team in preparing information packs Take actions / minutes in meetings as required and produce for review in a timely manner Manage shared inboxes, allocating actions and monitoring progress Type up reports / produce presentations as required by the team Make travel arrangements, booking hotels and train tickets for the team Undertake core administrative duties across the team e.g., electronic filing of documents Arrange meetings for the team, coordinate workshops, book meeting rooms Support the organisation of engagement events Actively promote and embed Equality, Diversity, and Inclusion (EDI) in all work, and support and comply with all organisational initiatives, policies, and procedures on EDI. About You: IT skills, including the full use of MS Office suite or equivalent Ability to organise and manage own workload to meet agreed deadlines Ability to analyse data from IT systems and spreadsheets and compiling reports Ability to produce and present information, documents, and reports to a variety of audiences, including team members, line manager and internal stakeholders Ability to co-ordinate and prioritise emails, actions, and meetings. Knowledge of data and information management. Experience of providing administrative and secretarial support Experience of minute taking and the preparation of documentation for meetings Experience of managing inboxes and coordinating subsequent actions. About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.
Company Description Do you want to be part of a Global Private Equity Administrator who provides outsourced Administration services for PE, Real Estate, Depository and Compliance with Assets under Administration in the excess of $650Billion? If so, please read on! With offices across 23 jurisdictions including New York, London, Paris, Amsterdam, Cayman, BVI, Belfast, Dublin, Guernsey, Jersey, Luxembourg, Netherlands, Cyprus, Mauritius, Singapore, Hong Kong and Manila our growth journey has only just begun. Job Description Due to continued growth and transformation globally, we have a newly created opportunity seeking a CRM Product Owner. This is exciting position will enable you to take full ownership and autonomy of our new CRM system DealCloud within an environment which will allow you to truly make your mark. What will your role look like day to day? Provide Product Ownership for the global CRM platform, services and interfaces Groupwide. Own legacy CRM products, and work with platform and single product owners, suppliers and more importantly the business on every aspect of the service lifecycle: Leading/guiding/advising new features/products/services from demand to purchase and/or liaising with other functions in Technology. Collaborate with the CRM operations staff to define, design, accept, adapt and implement features for their benefit and other business areas. Ensure new features are supportable and maintainable by the CRM management staff. Manage competing (and potentially contradictory) demand requests from across the user community; act as arbiter where needed with senior service stakeholders. Act as the technology point of contact for the business and act as a conduit as required through support Build a Service framework to ensure full visibility of service performance through published KPI's and service reviews Consolidate and retire products / services when applicable Develop and maintain strategic relationships with external parties, e.g. software vendors and research companies, to promote technology innovation and ensure the Group is future-proofed and in line with industry best-practice and market trends Define the strategy and the roadmap for the CRM products, alongside the CRM project team. Enterprise Architect and business stakeholders Work with vendor on product upgrades, issues and feature requests Study and analyze other solutions from the market to propose benchmarks and possible optimization for the existing products Drive data consistency across the integrated corporate product / service eco-system. Facilitate solutions across the organisation; working with Product Owners, Business, and technology teams to prioritize, deliver solutions that align and integrate with the CRM system and roadmap, including data integration with Head of Data, and integration with other products with Head of Development, and improved digital orchestration with CDO Interface with Group Architecture as required including maintenance of relevant product data in the IQ-EQ Application Catalogue and ad hoc attendance at the Group Architecture Committee (GAC) Be a thought leader for Customer-centric data and solutions Collaborate with Head of Information Security and CISO on service and data security, ensuring full compliance with all security policy and processes Qualifications Degree level education is preferred but equivalent professional experience in IT is acceptable. Mathematical, statistical and data structure knowledge. Experience across application delivery. Deep knowledge of at least one major CRM ERP system as a super user or technical / support lead, with relevant product qualifications As our CRM Product Owner you will possess: Experience in delivering CRM services to enable the business, their maintenance and improvement, and where applicable their retirement. Experience of working in an agile development environment and with 3rd party suppliers. Ability to work with a variety of business, domain and technology experts to develop and enhance product offerings. Work with all elements of a Technology function to ensure the Through Life Management of Services Understanding of the product and project development lifecycle from strategy or pre-sales to live operation and support. Understanding of solution trade-offs such as cost, scope, timescale, and balance between long-term strategic and short-term pragmatic considerations. Understand ETL, data quality / data steward services and operational reporting The following experience is highly desired: Experience within the Financial Services sector: Experience in a software vendor and/or consultancy, in particular responding to RFIs, RFPs etc and interacting directly with external customers Experience of working in an agile development environment and with 3rd party / SaaS suppliers Experience of DealCloud CRM would be preferred Able to present and communicate solutions clearly and concisely with technical and non-technical audiences from senior stakeholders to project teams, including external customers Excellent interpersonal skills including facilitation, negotiation, collaboration and influencing. Additional Information At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices. If you would like to take on this exciting challenge, please apply today for immediate consideration.
Feb 26, 2022
Full time
Company Description Do you want to be part of a Global Private Equity Administrator who provides outsourced Administration services for PE, Real Estate, Depository and Compliance with Assets under Administration in the excess of $650Billion? If so, please read on! With offices across 23 jurisdictions including New York, London, Paris, Amsterdam, Cayman, BVI, Belfast, Dublin, Guernsey, Jersey, Luxembourg, Netherlands, Cyprus, Mauritius, Singapore, Hong Kong and Manila our growth journey has only just begun. Job Description Due to continued growth and transformation globally, we have a newly created opportunity seeking a CRM Product Owner. This is exciting position will enable you to take full ownership and autonomy of our new CRM system DealCloud within an environment which will allow you to truly make your mark. What will your role look like day to day? Provide Product Ownership for the global CRM platform, services and interfaces Groupwide. Own legacy CRM products, and work with platform and single product owners, suppliers and more importantly the business on every aspect of the service lifecycle: Leading/guiding/advising new features/products/services from demand to purchase and/or liaising with other functions in Technology. Collaborate with the CRM operations staff to define, design, accept, adapt and implement features for their benefit and other business areas. Ensure new features are supportable and maintainable by the CRM management staff. Manage competing (and potentially contradictory) demand requests from across the user community; act as arbiter where needed with senior service stakeholders. Act as the technology point of contact for the business and act as a conduit as required through support Build a Service framework to ensure full visibility of service performance through published KPI's and service reviews Consolidate and retire products / services when applicable Develop and maintain strategic relationships with external parties, e.g. software vendors and research companies, to promote technology innovation and ensure the Group is future-proofed and in line with industry best-practice and market trends Define the strategy and the roadmap for the CRM products, alongside the CRM project team. Enterprise Architect and business stakeholders Work with vendor on product upgrades, issues and feature requests Study and analyze other solutions from the market to propose benchmarks and possible optimization for the existing products Drive data consistency across the integrated corporate product / service eco-system. Facilitate solutions across the organisation; working with Product Owners, Business, and technology teams to prioritize, deliver solutions that align and integrate with the CRM system and roadmap, including data integration with Head of Data, and integration with other products with Head of Development, and improved digital orchestration with CDO Interface with Group Architecture as required including maintenance of relevant product data in the IQ-EQ Application Catalogue and ad hoc attendance at the Group Architecture Committee (GAC) Be a thought leader for Customer-centric data and solutions Collaborate with Head of Information Security and CISO on service and data security, ensuring full compliance with all security policy and processes Qualifications Degree level education is preferred but equivalent professional experience in IT is acceptable. Mathematical, statistical and data structure knowledge. Experience across application delivery. Deep knowledge of at least one major CRM ERP system as a super user or technical / support lead, with relevant product qualifications As our CRM Product Owner you will possess: Experience in delivering CRM services to enable the business, their maintenance and improvement, and where applicable their retirement. Experience of working in an agile development environment and with 3rd party suppliers. Ability to work with a variety of business, domain and technology experts to develop and enhance product offerings. Work with all elements of a Technology function to ensure the Through Life Management of Services Understanding of the product and project development lifecycle from strategy or pre-sales to live operation and support. Understanding of solution trade-offs such as cost, scope, timescale, and balance between long-term strategic and short-term pragmatic considerations. Understand ETL, data quality / data steward services and operational reporting The following experience is highly desired: Experience within the Financial Services sector: Experience in a software vendor and/or consultancy, in particular responding to RFIs, RFPs etc and interacting directly with external customers Experience of working in an agile development environment and with 3rd party / SaaS suppliers Experience of DealCloud CRM would be preferred Able to present and communicate solutions clearly and concisely with technical and non-technical audiences from senior stakeholders to project teams, including external customers Excellent interpersonal skills including facilitation, negotiation, collaboration and influencing. Additional Information At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices. If you would like to take on this exciting challenge, please apply today for immediate consideration.