One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Office Manager£35,000 - £40,0000Crawley, office basedFull time. 12 month FTC Are you an organised Office Manager looking for a new and exciting position within a successful and well-established business? This busy and varied role will see you providing an effective, efficient, and professional service to their Gatwick office covering (but not limited to) reception and office services support, facilities management and limited IT support. This is an exciting opportunity to be part of a collaborative team! Manage the Gatwick Reception & Office Services Team Represent the client at meetings as structured by the landlords Raise appropriate operational issues and protect the firm's interest Undertake projects as set out by the Head of Office Operations & Office Operations Manager To play a part in managing the firm's Business Continuity & Information Security procedures and policies If you are a professional, proactive and versatile candidate with proven office management experience, have excellent communication and relationship building skills and are looking for your next opportunity, we want to hear from you. Apply now to avoid disappointment! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
May 05, 2024
Full time
Office Manager£35,000 - £40,0000Crawley, office basedFull time. 12 month FTC Are you an organised Office Manager looking for a new and exciting position within a successful and well-established business? This busy and varied role will see you providing an effective, efficient, and professional service to their Gatwick office covering (but not limited to) reception and office services support, facilities management and limited IT support. This is an exciting opportunity to be part of a collaborative team! Manage the Gatwick Reception & Office Services Team Represent the client at meetings as structured by the landlords Raise appropriate operational issues and protect the firm's interest Undertake projects as set out by the Head of Office Operations & Office Operations Manager To play a part in managing the firm's Business Continuity & Information Security procedures and policies If you are a professional, proactive and versatile candidate with proven office management experience, have excellent communication and relationship building skills and are looking for your next opportunity, we want to hear from you. Apply now to avoid disappointment! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
CRIMINAL JUSTICE CASEWORK COORDINATOR EXETER £19,600 PART-TIME (30h) Are you looking for a role that will make a real long-term difference to people's lives? If yes, then read on. You'll be supporting people who are either at risk of being made homeless or are homeless already. The aim of the support worker role is to enable the people you support to become independent and move on into their independent living. About the job: You'll be directly supporting statutory criminal justice agencies to provide supported housing solutions to people leaving prison You'll be managing referrals, assessing, and supporting clients in a way that allows them to maintain accommodation You'll be representing our services at external meetings. About you: You'll need to have some experience in supporting people who have come from a background of mental health, homelessness, or substance misuse. Have experience supporting people to be more independent. Be passionate and patient, as many of the goals you'll be setting will be small but incremental steps. You'll be a driver with your own vehicle (mileage is paid). You should have proficient IT skills and a good knowledge of Microsoft packages. Benefits: Great opportunities for career development and free monthly training sessions from experienced facilitators Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme 25 days annual leave, increasing to 27 after 3 years continuous employment 30% staff discount at our charity shops A generous and competitive pension scheme Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted 6 weekly Reflective Practice sessions from objective, external facilitators This is an amazing job and will really make an impact to the people you support and will truly benefit the local community. If this job is of interest or you're looking for a change, then please get in contact with Sara on or click APPLY. JBRP1_UKTJ
May 05, 2024
Full time
CRIMINAL JUSTICE CASEWORK COORDINATOR EXETER £19,600 PART-TIME (30h) Are you looking for a role that will make a real long-term difference to people's lives? If yes, then read on. You'll be supporting people who are either at risk of being made homeless or are homeless already. The aim of the support worker role is to enable the people you support to become independent and move on into their independent living. About the job: You'll be directly supporting statutory criminal justice agencies to provide supported housing solutions to people leaving prison You'll be managing referrals, assessing, and supporting clients in a way that allows them to maintain accommodation You'll be representing our services at external meetings. About you: You'll need to have some experience in supporting people who have come from a background of mental health, homelessness, or substance misuse. Have experience supporting people to be more independent. Be passionate and patient, as many of the goals you'll be setting will be small but incremental steps. You'll be a driver with your own vehicle (mileage is paid). You should have proficient IT skills and a good knowledge of Microsoft packages. Benefits: Great opportunities for career development and free monthly training sessions from experienced facilitators Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme 25 days annual leave, increasing to 27 after 3 years continuous employment 30% staff discount at our charity shops A generous and competitive pension scheme Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted 6 weekly Reflective Practice sessions from objective, external facilitators This is an amazing job and will really make an impact to the people you support and will truly benefit the local community. If this job is of interest or you're looking for a change, then please get in contact with Sara on or click APPLY. JBRP1_UKTJ
Secure Care UK - Lincoln Base
Lincoln, Lincolnshire
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Fulltime or Part-time (Flexible, no guaranteed hours) SHIFT PATTERNS: Flexible contract (no guaranteed hours, pick the shifts you work, availability to be provided one month in advance) Fulltime day shifts, 4 on 4 off shift pattern (9:30am-10pm) Fulltime alternating between days and nights, 4 on 4 off shift pattern (8am - 8.30pm and 8pm-8:30am) Please Note: Due to the nature of the Business and Client Requirements, we reserve the rights to change the working times with a reasonable notice. QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period Flexible shifts WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Salary: To be discussed at Venue, based on expected hours, all MHTA contracts are paid at £11.62p/h for days and £12.62p/h for nights and weekends (enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
May 05, 2024
Full time
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Fulltime or Part-time (Flexible, no guaranteed hours) SHIFT PATTERNS: Flexible contract (no guaranteed hours, pick the shifts you work, availability to be provided one month in advance) Fulltime day shifts, 4 on 4 off shift pattern (9:30am-10pm) Fulltime alternating between days and nights, 4 on 4 off shift pattern (8am - 8.30pm and 8pm-8:30am) Please Note: Due to the nature of the Business and Client Requirements, we reserve the rights to change the working times with a reasonable notice. QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period Flexible shifts WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Salary: To be discussed at Venue, based on expected hours, all MHTA contracts are paid at £11.62p/h for days and £12.62p/h for nights and weekends (enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK driving licence with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
May 05, 2024
Full time
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK driving licence with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
Kelly Services are looking for an Operations Administrator to work for a reputable Security company based in Enderby, Leicestershire. Company Benefits Salary Circa £24,000 per annumFull-time and permanentMonday to Friday 8 am - 5 pm 40 hours per week.5% Company pension 5% Employee pension About the role: Our client is seeking an Operations Administrator to work in their Security Systems customer service department. Responsibilities: Answering telephone calls from customers, potential customers, and Field Engineers. Setting up maintenance on customer records as needed. Amending records accurately including correct completion of e.g.: notes, sales invoices, and new occupier letters. Raising and amending Engineers visits and callouts. Ensuring all engineers are emailed work before the end of each working day. Making entries and amendments as appropriate in record systems. When required, placing orders for materials in a timely and accurate way. Taking customer credit card payments when necessary and recording the details accurately on the stipulated form. Prompt and accurate filing of the office's paperwork. Carrying out mail room duties as needed. Any other duties determined from time to time by the Operations Manager. About you: You must have enthusiasm, excellent communications skills and telephone manner. The ability to work under pressure in a busy office environment. A keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential. Employment for the role is contingent upon successfully passing a pre-employment Security vetting process. If you are looking for an office-based career working in a varied role with strong customer service skills then please apply for this excellent opportunity.KSEastMidlands Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
May 05, 2024
Full time
Kelly Services are looking for an Operations Administrator to work for a reputable Security company based in Enderby, Leicestershire. Company Benefits Salary Circa £24,000 per annumFull-time and permanentMonday to Friday 8 am - 5 pm 40 hours per week.5% Company pension 5% Employee pension About the role: Our client is seeking an Operations Administrator to work in their Security Systems customer service department. Responsibilities: Answering telephone calls from customers, potential customers, and Field Engineers. Setting up maintenance on customer records as needed. Amending records accurately including correct completion of e.g.: notes, sales invoices, and new occupier letters. Raising and amending Engineers visits and callouts. Ensuring all engineers are emailed work before the end of each working day. Making entries and amendments as appropriate in record systems. When required, placing orders for materials in a timely and accurate way. Taking customer credit card payments when necessary and recording the details accurately on the stipulated form. Prompt and accurate filing of the office's paperwork. Carrying out mail room duties as needed. Any other duties determined from time to time by the Operations Manager. About you: You must have enthusiasm, excellent communications skills and telephone manner. The ability to work under pressure in a busy office environment. A keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential. Employment for the role is contingent upon successfully passing a pre-employment Security vetting process. If you are looking for an office-based career working in a varied role with strong customer service skills then please apply for this excellent opportunity.KSEastMidlands Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Customer Service Manager M4 Corridor Salary up to £55,000 plus benefits Zachary Daniels are proud to be supporting a major company in their search for a Customer Service Manager to support the service strategy for the business across the M4 Corridor. Our client is a market leader in their industry and are recognised for delivering a high level of service and products to their customers. If you want to join a company that is passionate about their customers and really looks after their teams then this is the role for you. Key accountabilities of the Customer Service Manager role Implement high standards of processes and procedures Manage complex or escalated customer complaints through to resolution Use continuous improvement to implement learnings Communicate and influence at a senior level with strong stakeholder management skills Drive performance within the team Continuously build strong relationships About you To be successful in our clients Customer Service Manager role you will need: Experience in leading customer service teams Understanding of the impact on service for the wider business Excellent people leadership skills with the ability to lead change Self-motivated, ambitious and determined Track record of achievement and success This is a fantastic role for an established Customer Service Manager who thrives when delivering results through their team and wants to make a real positive impact on the company. Please apply with your most recent CV. BBBH30486
May 05, 2024
Full time
Customer Service Manager M4 Corridor Salary up to £55,000 plus benefits Zachary Daniels are proud to be supporting a major company in their search for a Customer Service Manager to support the service strategy for the business across the M4 Corridor. Our client is a market leader in their industry and are recognised for delivering a high level of service and products to their customers. If you want to join a company that is passionate about their customers and really looks after their teams then this is the role for you. Key accountabilities of the Customer Service Manager role Implement high standards of processes and procedures Manage complex or escalated customer complaints through to resolution Use continuous improvement to implement learnings Communicate and influence at a senior level with strong stakeholder management skills Drive performance within the team Continuously build strong relationships About you To be successful in our clients Customer Service Manager role you will need: Experience in leading customer service teams Understanding of the impact on service for the wider business Excellent people leadership skills with the ability to lead change Self-motivated, ambitious and determined Track record of achievement and success This is a fantastic role for an established Customer Service Manager who thrives when delivering results through their team and wants to make a real positive impact on the company. Please apply with your most recent CV. BBBH30486
Secure Care UK - Basingstoke Base
Basingstoke, Hampshire
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full-time, Part-time, Permanent SHIFT PATTERNS: 12 hour shifts Day shifts Night shifts QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Contracts: Fulltime (average of 40.3 hours per week, worked on a 4 on 4 off rolling shift pattern, alternating between days and nights. Usual working hours are 6:30am-7:30pm and 7pm-7am) or flexible (no guaranteed hours, pick which shifts you work, usual working hours of 6:30am-7:30pm and 7pm-7am) PLEASE NOTE: Due to the nature of the business and client requirements, we reserve the rights to change the working times with a reasonable notice. Salary: £25.937.51-£26.837.51 per annum for fulltime, based on expected hours of 40.3 per week, paid at £11.62p/h for days and £12.62p/h nights and weekends (Plus enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
May 05, 2024
Full time
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full-time, Part-time, Permanent SHIFT PATTERNS: 12 hour shifts Day shifts Night shifts QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Contracts: Fulltime (average of 40.3 hours per week, worked on a 4 on 4 off rolling shift pattern, alternating between days and nights. Usual working hours are 6:30am-7:30pm and 7pm-7am) or flexible (no guaranteed hours, pick which shifts you work, usual working hours of 6:30am-7:30pm and 7pm-7am) PLEASE NOTE: Due to the nature of the business and client requirements, we reserve the rights to change the working times with a reasonable notice. Salary: £25.937.51-£26.837.51 per annum for fulltime, based on expected hours of 40.3 per week, paid at £11.62p/h for days and £12.62p/h nights and weekends (Plus enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
Are you a lover of all things outdoors, passionate about product, how it looks in store and appreciate good customer service? Does working for a Brand like ours excite you? If so, becoming part of the Saltrock family could be part of your next adventure! We are looking for a fun, energetic and enthusiastic person to come aboard as a Store Manager on a 40 hour contract click apply for full job details
May 05, 2024
Full time
Are you a lover of all things outdoors, passionate about product, how it looks in store and appreciate good customer service? Does working for a Brand like ours excite you? If so, becoming part of the Saltrock family could be part of your next adventure! We are looking for a fun, energetic and enthusiastic person to come aboard as a Store Manager on a 40 hour contract click apply for full job details
Reconomy is an innovative, tech-led provider of circular economy-focused services, with the purpose of creating a truly sustainable world by conserving finite resources. Enabling businesses around the world to improve their ESG outcomes, Reconomy delivers services through three main loops; _Recycle_, _Comply_ and _Re-use_. Our activities are underpinned by five core values; Respect, Integrity, Agility, Responsibility and Excellence, the fundamentals of who we are and what we believe is right. We aim to recruit, retain, and develop the best possible talent because it's our people that make us the business we are today. Working within the _Recycle_ Loop and reporting to Data and Reporting Manager for C,H&I, the Customer-Facing Technology Coordinator will play a vital role in supporting and mobilising customers on our bespoke technology offerings, ensuring their experience is seamless. You will be the primary point of contact for customer and internal staff queries and issues relating to the division's customer-facing tech products. Your responsibilities will include supporting customers in resolving operational and technical issues, mobilising them on new technology, and working closely with technical support and development teams. Your tech-savvy approach, proactive communication, and understanding of industry-specific quirks will be instrumental in ensuring a positive customer experience. Accountabilities and Responsibilities Customer Support : Provide excellent customer support for users of our bespoke technology offerings (Portal, Smartwaste integration and mobile app; Tipping, Sitebuddy and Site Appraiser), including triage, and troubleshooting operational and technical issues. Act as a liaison between customers and the technical support team, ensuring timely resolution of issues. Technology Mobilisation : Lead the mobilization of customers on new technology offerings, including user set-up, and configuration. For our data integration offering (Smartwaste) there will be configuration data manipulation, mapping, and loading. You will conduct training sessions and provide documentation to ensure customers can effectively utilise new technologies. Issue Resolution and Collaboration : Work closely with technical support and development teams to understand progress, estimated time of fixes, and the root causes of issues. Articulate technical details to customers in a clear and understandable manner. Proactive Communication : Proactively communicate with customers to address potential issues before they arise and keep them informed about updates, enhancements, and new features. Customer Confidence Building : Build and maintain strong relationships with customers, instilling confidence in our technology offerings and services. Act as a trusted advisor, understanding customer needs and providing tailored solutions. Ticket Stats Tracking : Track high-level ticket statistics to identify themes and trends in customer-reported issues. Provide insights to internal teams for continuous improvement and proactive issue resolution. Documentation : Create and maintain documentation related to customer support processes, issue resolutions, and technology mobilisation procedures. Industry Knowledge : Leverage knowledge of the outsourced waste management industry to understand and address industry-specific quirks that may contribute to customer issues. Experience Customer Service : Proven experience in customer-facing roles, preferably in a technology support or coordination capacity. Tech-Savvy : with a passion for technology and a 'bit of a geek at heart.' Familiarity with mobile applications, integrations, and basic troubleshooting. Ticketing/Case Management : Familiarity with ticket tracking and basic data analysis. Industry Experience : Knowledge of B2B outsourced services is highly beneficial. Skills Key skills that would make you an ideal candidate for this role include: Troubleshooting : Strong problem-solving skills and the ability to articulate technical details to non-technical users. Methodical and Analytical : Customers may experience technical issues which may relate to non-technical causes (e.g. account on stop). You will need to be highly methodical and analytical in your approach to establishing and capturing the facts. Some issues you will be able to resolve other may need to be escalated to the IT helpdesk and/or engineering team, therefore you will need to conduct detailed triage steps to ensure you have everything you need to progress to resolution. Communication : The customer may be in a time-sensitive situation when encountering issues. You will need to manage expectations and possess excellent communication to keep them appraised of progress and next steps. Proactive and outgoing : As above some issues will be time-sensitive, you will have the ability to build rapport and instil confidence in customers. ref: INMP Job Types: Full-time, Permanent Benefits: Additional leave Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Free parking On-site parking Paid volunteer time Referral programme Store discount Schedule: Monday to Friday Work Location: In person
May 05, 2024
Full time
Reconomy is an innovative, tech-led provider of circular economy-focused services, with the purpose of creating a truly sustainable world by conserving finite resources. Enabling businesses around the world to improve their ESG outcomes, Reconomy delivers services through three main loops; _Recycle_, _Comply_ and _Re-use_. Our activities are underpinned by five core values; Respect, Integrity, Agility, Responsibility and Excellence, the fundamentals of who we are and what we believe is right. We aim to recruit, retain, and develop the best possible talent because it's our people that make us the business we are today. Working within the _Recycle_ Loop and reporting to Data and Reporting Manager for C,H&I, the Customer-Facing Technology Coordinator will play a vital role in supporting and mobilising customers on our bespoke technology offerings, ensuring their experience is seamless. You will be the primary point of contact for customer and internal staff queries and issues relating to the division's customer-facing tech products. Your responsibilities will include supporting customers in resolving operational and technical issues, mobilising them on new technology, and working closely with technical support and development teams. Your tech-savvy approach, proactive communication, and understanding of industry-specific quirks will be instrumental in ensuring a positive customer experience. Accountabilities and Responsibilities Customer Support : Provide excellent customer support for users of our bespoke technology offerings (Portal, Smartwaste integration and mobile app; Tipping, Sitebuddy and Site Appraiser), including triage, and troubleshooting operational and technical issues. Act as a liaison between customers and the technical support team, ensuring timely resolution of issues. Technology Mobilisation : Lead the mobilization of customers on new technology offerings, including user set-up, and configuration. For our data integration offering (Smartwaste) there will be configuration data manipulation, mapping, and loading. You will conduct training sessions and provide documentation to ensure customers can effectively utilise new technologies. Issue Resolution and Collaboration : Work closely with technical support and development teams to understand progress, estimated time of fixes, and the root causes of issues. Articulate technical details to customers in a clear and understandable manner. Proactive Communication : Proactively communicate with customers to address potential issues before they arise and keep them informed about updates, enhancements, and new features. Customer Confidence Building : Build and maintain strong relationships with customers, instilling confidence in our technology offerings and services. Act as a trusted advisor, understanding customer needs and providing tailored solutions. Ticket Stats Tracking : Track high-level ticket statistics to identify themes and trends in customer-reported issues. Provide insights to internal teams for continuous improvement and proactive issue resolution. Documentation : Create and maintain documentation related to customer support processes, issue resolutions, and technology mobilisation procedures. Industry Knowledge : Leverage knowledge of the outsourced waste management industry to understand and address industry-specific quirks that may contribute to customer issues. Experience Customer Service : Proven experience in customer-facing roles, preferably in a technology support or coordination capacity. Tech-Savvy : with a passion for technology and a 'bit of a geek at heart.' Familiarity with mobile applications, integrations, and basic troubleshooting. Ticketing/Case Management : Familiarity with ticket tracking and basic data analysis. Industry Experience : Knowledge of B2B outsourced services is highly beneficial. Skills Key skills that would make you an ideal candidate for this role include: Troubleshooting : Strong problem-solving skills and the ability to articulate technical details to non-technical users. Methodical and Analytical : Customers may experience technical issues which may relate to non-technical causes (e.g. account on stop). You will need to be highly methodical and analytical in your approach to establishing and capturing the facts. Some issues you will be able to resolve other may need to be escalated to the IT helpdesk and/or engineering team, therefore you will need to conduct detailed triage steps to ensure you have everything you need to progress to resolution. Communication : The customer may be in a time-sensitive situation when encountering issues. You will need to manage expectations and possess excellent communication to keep them appraised of progress and next steps. Proactive and outgoing : As above some issues will be time-sensitive, you will have the ability to build rapport and instil confidence in customers. ref: INMP Job Types: Full-time, Permanent Benefits: Additional leave Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Free parking On-site parking Paid volunteer time Referral programme Store discount Schedule: Monday to Friday Work Location: In person
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK Manual driving licence with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
May 05, 2024
Full time
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK Manual driving licence with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
Children's Centre Administrative Assistant Camden £19/hr Start date: ASAP AKTON Recruitment is working closely with the local authrities and we are looking for a Children's Centre Administrative Assistant in the Camden area. Enhanced DBS required, if you have a DBS on updated service please apply. KEY REQUIREMENTS: 1. 6 months solid front of house experience in a busy reception2. Excellent customer service skills3. Experience of providing admin support to a team4. Fully proficient in Microsoft Office packages and able to undertake accurate data entry 5. Flexible can-do attitude6. History of excellent punctuality and attendance The Administrative Assistant is a very important member of the team who ensures the professional delivery of established processes to carry out tasks that support and enable a multi-agency team to provide an excellent service to families. The key purpose of this position is to assist the Business Manager with a high-quality administrative service to support the smooth functioning of the children's centre locality and to undertake reception duties including offering a professional warm welcome to all staff and visitors to the centre, directing visitors to relevant activities and resources within the building and signposting and promoting services, dealing with telephone and email queries.The Administrative Assistant will support the Business Manager with admin duties such as room, taxi and interpreter bookings, accurately inputting confidential data onto databases, liaising with customers and suppliers to support office finance systems and processes and supporting the multi-agency teams. The Administrative Assistant is responsible for leading on key tasks ensuring that they are completed efficiently and accurately. They will be expected to be able to work as part of a team and be able to deal with day-to-day issues using their own initiative. As part of a busy team, the Administrative Assistant will have effective verbal and written communication skills and will demonstrate an ability to resolve challenging situations and complex queries, working with a range of individuals including children and vulnerable adults with a proactive approach to tasks, excellent timekeeping skills and, show dedication to delivering an excellent service to the people of Camden.
May 05, 2024
Full time
Children's Centre Administrative Assistant Camden £19/hr Start date: ASAP AKTON Recruitment is working closely with the local authrities and we are looking for a Children's Centre Administrative Assistant in the Camden area. Enhanced DBS required, if you have a DBS on updated service please apply. KEY REQUIREMENTS: 1. 6 months solid front of house experience in a busy reception2. Excellent customer service skills3. Experience of providing admin support to a team4. Fully proficient in Microsoft Office packages and able to undertake accurate data entry 5. Flexible can-do attitude6. History of excellent punctuality and attendance The Administrative Assistant is a very important member of the team who ensures the professional delivery of established processes to carry out tasks that support and enable a multi-agency team to provide an excellent service to families. The key purpose of this position is to assist the Business Manager with a high-quality administrative service to support the smooth functioning of the children's centre locality and to undertake reception duties including offering a professional warm welcome to all staff and visitors to the centre, directing visitors to relevant activities and resources within the building and signposting and promoting services, dealing with telephone and email queries.The Administrative Assistant will support the Business Manager with admin duties such as room, taxi and interpreter bookings, accurately inputting confidential data onto databases, liaising with customers and suppliers to support office finance systems and processes and supporting the multi-agency teams. The Administrative Assistant is responsible for leading on key tasks ensuring that they are completed efficiently and accurately. They will be expected to be able to work as part of a team and be able to deal with day-to-day issues using their own initiative. As part of a busy team, the Administrative Assistant will have effective verbal and written communication skills and will demonstrate an ability to resolve challenging situations and complex queries, working with a range of individuals including children and vulnerable adults with a proactive approach to tasks, excellent timekeeping skills and, show dedication to delivering an excellent service to the people of Camden.
Pure Resourcing Solutions
Cambridge, Cambridgeshire
Office Administrator required for this temporary to permanent role located on Cambridge Science Park.Start: ASAP - this is a temporary to permanent role, please do not apply if you have to give more than 1 week noticeHours: 40 per weekLocation: Cambridge Science ParkSalary: £28-32,000paYou will oversee all office activity, while acting as the focal point for all departments, handling admin tasks and developing and ensuring adherence to operational standards. Duties: Provide admin support Communicate all announcements, policy changes and other relevant information Assist in planning and coordinating company events Organise meetings Support office contracts including rent, service and equipment Manage all office supplies Meet and support visitors Send purchase orders Process invoices Support with HR processes Assist with HR projects Contact point for employee and manager queries Assist the health and safety officer with all activity Your skills/experience: Proven experience in admin roles Strong organisational skills Excellent communication skills If you are interested, please forward your CV today.
May 05, 2024
Full time
Office Administrator required for this temporary to permanent role located on Cambridge Science Park.Start: ASAP - this is a temporary to permanent role, please do not apply if you have to give more than 1 week noticeHours: 40 per weekLocation: Cambridge Science ParkSalary: £28-32,000paYou will oversee all office activity, while acting as the focal point for all departments, handling admin tasks and developing and ensuring adherence to operational standards. Duties: Provide admin support Communicate all announcements, policy changes and other relevant information Assist in planning and coordinating company events Organise meetings Support office contracts including rent, service and equipment Manage all office supplies Meet and support visitors Send purchase orders Process invoices Support with HR processes Assist with HR projects Contact point for employee and manager queries Assist the health and safety officer with all activity Your skills/experience: Proven experience in admin roles Strong organisational skills Excellent communication skills If you are interested, please forward your CV today.
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full Time / Part-time (flexible, no guaranteed hours) SHIFT PATTERNS: Full-Time: Worked on a 4 on 4 off rolling shift pattern, working hours of 9:30am-10:00pm, contracted to 42.1 hours on average per week. Flexible contract (no guaranteed hours, pick the shifts you work, availability must be provided one month in advance) Please Note: Due to the nature of the business and client requirements, we reserve the rights to change the working times with a reasonable notice. QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Salary: To Be discussed at venue, based on expected hours. All contracts are paid at £11.62p/h for days and £12.62p/h for nights and weekends (enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
May 05, 2024
Full time
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full Time / Part-time (flexible, no guaranteed hours) SHIFT PATTERNS: Full-Time: Worked on a 4 on 4 off rolling shift pattern, working hours of 9:30am-10:00pm, contracted to 42.1 hours on average per week. Flexible contract (no guaranteed hours, pick the shifts you work, availability must be provided one month in advance) Please Note: Due to the nature of the business and client requirements, we reserve the rights to change the working times with a reasonable notice. QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Salary: To Be discussed at venue, based on expected hours. All contracts are paid at £11.62p/h for days and £12.62p/h for nights and weekends (enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
You have responsibility for the daily management of the Residence under the direction of the Operations Manager and via the Company's monitoring procedures. You will be responsible for ensuring a high standard of customer service and administration is provided at all times in order to maintain operational standards and to maximise revenue generation.A main focus of the role is ensuring that the residence runs efficiently and cost effectively in line with company policies and procedures. Financial management is a main focus of the role with responsibility, in conjunction with the Operations Manager, for the daily management of budgets and cost control.The close working relationship with the Operations Manager and the local team is critical to the success of this role and the Residence. It is essential that you have the ability to work on your own as well as part a team and can communicate effectively at all levels.The role is a hands-on position which will require you to be able to balance the serious aspects of the role while providing a social and fun atmosphere to create a community where students want to live and work Business Development Actively support the Operations Manager in leading the business and revenue generating opportunities by working with the Operations Manager, as required, to:o complete sales viewings;o manage the student renewal and expansion process; ando instigate and/or wholly participate in promotional & marketing activities. Customer Care Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers' expectations and service levels, and in line with the National Code of Standards and company own procedures. Engaging with residents to help provide a 'home-from-home' experience. Be fully conversant with the residences' Mental Health awareness protocols; be able to direct students to specialist resources and be able to deal with emergency situations if they arise. Daily Management Daily management of the residence to the high standards by interpreting and implementing policies and procedures. Ensure daily night services log has been checked and any appropriate action required has been taken or escalated to the Operations Manager. Maintaining Management Standards Assist with the operation of the residence and deputise in the Operations Manager's absence. Implementation of (and ensuring the residence's adherence to) the Company's systems and processes for monitoring standards and audits within the residence. Financial Management Effective and accurate credit control to ensure no outstanding debt on client accounts, taking remedial actions to collect outstanding debt in line with policies and procedures. Use of StuRents, to input financial information and to extract important financial information. Ensure billing is completed in line with company procedures. Maintain full and up-to-date knowledge of the Company's cash-handling procedures and ensure all relevant staff are competent in the appropriate handling of cash within the residence. Transaction management through full and correct receipting and use of all financial and booking systems. Health & Safety Follow policies and procedures dictated by current H&S legislation. Along with the Operations Manager ensure that health and safety checks are completed including fire alarm testing, emergency light testing, monthly checks, emergency equipment and emergency evacuation practices. Maintenance, Cleaning & Visual Standards Ensure reactive maintenance work is carried out promptly and in line with the national Code of Standards. Planned maintenance is carried out in line with residence requirements . Liaise with maintenance technician and contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Ensure all legislative requirements for cleaning and maintenance are met through implementation of company policies and operating practices. Ensure that a high visual standard is maintained to ensure brand compliance and a high standard of presentation is maintained throughout the residence. Reporting, Audits and Compliance Assist Operations Manager with month-end reports in line with company procedures. Keep OM fully updated with pertinent issues, requesting involvement where necessary/appropriate. Ensure compliance in all areas by keeping up to date records in line with company policy. Liaise with maintenance contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Team Management and Training Assist the OM with the management of the housekeeping and maintenance team in all aspects from recruitment, performance management, communication, employee relations and off-boarding within the guidelines defined by HR policy in line with employment legislation. Manage holiday and lieu requests for housekeeping and maintenance team, ensuring adequate cover for the residence at all times and ensure Breathe HR is updated on a regular basis. Manage leave to ensure that minimal amounts (if any) require to be carried forward to the following calendar year. Assist the OM with the management of poor performance and absence management in line with company procedures and guidelines. Ensure mandatory training is undertaken by housekeeping and maintenance team, ensuring that these team members have the appropriate skills in order to effectively carry out their job role. Provide and recommend training and development as part of the performance appraisal system.
May 05, 2024
Full time
You have responsibility for the daily management of the Residence under the direction of the Operations Manager and via the Company's monitoring procedures. You will be responsible for ensuring a high standard of customer service and administration is provided at all times in order to maintain operational standards and to maximise revenue generation.A main focus of the role is ensuring that the residence runs efficiently and cost effectively in line with company policies and procedures. Financial management is a main focus of the role with responsibility, in conjunction with the Operations Manager, for the daily management of budgets and cost control.The close working relationship with the Operations Manager and the local team is critical to the success of this role and the Residence. It is essential that you have the ability to work on your own as well as part a team and can communicate effectively at all levels.The role is a hands-on position which will require you to be able to balance the serious aspects of the role while providing a social and fun atmosphere to create a community where students want to live and work Business Development Actively support the Operations Manager in leading the business and revenue generating opportunities by working with the Operations Manager, as required, to:o complete sales viewings;o manage the student renewal and expansion process; ando instigate and/or wholly participate in promotional & marketing activities. Customer Care Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers' expectations and service levels, and in line with the National Code of Standards and company own procedures. Engaging with residents to help provide a 'home-from-home' experience. Be fully conversant with the residences' Mental Health awareness protocols; be able to direct students to specialist resources and be able to deal with emergency situations if they arise. Daily Management Daily management of the residence to the high standards by interpreting and implementing policies and procedures. Ensure daily night services log has been checked and any appropriate action required has been taken or escalated to the Operations Manager. Maintaining Management Standards Assist with the operation of the residence and deputise in the Operations Manager's absence. Implementation of (and ensuring the residence's adherence to) the Company's systems and processes for monitoring standards and audits within the residence. Financial Management Effective and accurate credit control to ensure no outstanding debt on client accounts, taking remedial actions to collect outstanding debt in line with policies and procedures. Use of StuRents, to input financial information and to extract important financial information. Ensure billing is completed in line with company procedures. Maintain full and up-to-date knowledge of the Company's cash-handling procedures and ensure all relevant staff are competent in the appropriate handling of cash within the residence. Transaction management through full and correct receipting and use of all financial and booking systems. Health & Safety Follow policies and procedures dictated by current H&S legislation. Along with the Operations Manager ensure that health and safety checks are completed including fire alarm testing, emergency light testing, monthly checks, emergency equipment and emergency evacuation practices. Maintenance, Cleaning & Visual Standards Ensure reactive maintenance work is carried out promptly and in line with the national Code of Standards. Planned maintenance is carried out in line with residence requirements . Liaise with maintenance technician and contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Ensure all legislative requirements for cleaning and maintenance are met through implementation of company policies and operating practices. Ensure that a high visual standard is maintained to ensure brand compliance and a high standard of presentation is maintained throughout the residence. Reporting, Audits and Compliance Assist Operations Manager with month-end reports in line with company procedures. Keep OM fully updated with pertinent issues, requesting involvement where necessary/appropriate. Ensure compliance in all areas by keeping up to date records in line with company policy. Liaise with maintenance contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Team Management and Training Assist the OM with the management of the housekeeping and maintenance team in all aspects from recruitment, performance management, communication, employee relations and off-boarding within the guidelines defined by HR policy in line with employment legislation. Manage holiday and lieu requests for housekeeping and maintenance team, ensuring adequate cover for the residence at all times and ensure Breathe HR is updated on a regular basis. Manage leave to ensure that minimal amounts (if any) require to be carried forward to the following calendar year. Assist the OM with the management of poor performance and absence management in line with company procedures and guidelines. Ensure mandatory training is undertaken by housekeeping and maintenance team, ensuring that these team members have the appropriate skills in order to effectively carry out their job role. Provide and recommend training and development as part of the performance appraisal system.
Job summary Love data as much as we do? Want to influence strategy with data analytics at Amazon? We have the career for you. AMXL Strategy team is looking for a Business Intelligence Manager to help build our BI team to own our reporting, metrics creation, KPI definition and cross-functional mechanisms to fuel our success. As a leader supporting BI effort across the organization, you will partner with multiple verticals to drive clarity among a broad set of key stakeholders and partners. Your work will be foundational in this role, you will work on developing new analytical and reporting platform to support key initiatives. You will partner with business stakeholders to drive actionable findings and recommendations to drive key business outcomes for our business. The visibility that your work provides will enable us to improve Amazon employee experience. To succeed in this role, you must thrive in ambiguity, enjoy cross-functional collaboration, be excited about building new products and have strong communication skills. You will be responsible for designing and implementing reporting solutions using Amazon cloud technologies. A successful candidate knows and loves working with business intelligence tools, is comfortable accessing and working with big data from multiple sources, and passionately partners with the business to identify strategic opportunities and deliver results. You should have an internal drive to answer "why?" questions, excellent analytical abilities, strong technical skills, as well as superior written and verbal communication skills. S/he would be a self-starter, comfortable with ambiguity, able to think big (while paying careful attention to detail), and enjoy working in a fast-paced dynamic environment. Key job responsibilities • Hire, manage, and coach a team of Business Intelligence Engineers. • Engage with leadership and diversified customer groups to understand the needs and recommend business intelligence solutions. • Strong leadership, vision and passion to build and drive a Business Intelligence team to create changes in business partnerships, analytics, and metrics/reporting. • Drive the design, development and implementation of our analytics to provide stakeholders with structured access to data. • Champion proper adoption of self-service analytic tools and reporting environments. • Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards that monitor and to drive key business decisions. Basic qualifications • Bachelor's degree in a quantitative area such as math, statistics, computer science, engineering or equivalent experience • Experience in analytics, data engineering, market research or related field • Experience managing and hiring a team of business intelligence engineers or business analysts • Proficient in SQL working with large-scale, complex datasets from multiple sources. • Advanced skills in Excel as well as any data visualization tools like Amazon Quicksight, Tableau, or similar BI tools. • Experienced in ETL, data modeling and big data tools. Preferred qualifications • Engineering experience. • People management experience, managing business intelligence engineers. • Experience in designing and delivering cross functional custom reporting solutions. • Experience with Massively Parallel Processing (MPP) databases - Redshift (preferred) • Excellent oral and written communication skills including the ability to communicate effectively with both technical and non-technical stakeholders. Key job responsibilities Key job responsibilities • Hire, manage, and coach a team of Business Intelligence Engineers. • Engage with leadership and diversified customer groups to understand the needs and recommend business intelligence solutions. • Strong leadership, vision and passion to build and drive a Business Intelligence team to create changes in business partnerships, analytics, and metrics/reporting. • Drive the design, development and implementation of our analytics to provide stakeholders with structured access to data. • Champion proper adoption of self-service analytic tools and reporting environments. • Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards that monitor and to drive key business decisions. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience managing a data or BI team - Experience in the data/BI space - Knowledge of a scripting language (Python, R, etc.) - Experience managing analytics, data science or technology teams, with a product or insight focus - Experience with AWS data warehouse and reporting technologies like Redshift, Athena, S3, etc. - Knowledge of SQL and Excel - Knowledge of data engineering pipelines, cloud solutions, ETL management, databases, visualizations and analytical platforms PREFERRED QUALIFICATIONS - Knowledge of product experimentation (A/B testing) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 05, 2024
Full time
Job summary Love data as much as we do? Want to influence strategy with data analytics at Amazon? We have the career for you. AMXL Strategy team is looking for a Business Intelligence Manager to help build our BI team to own our reporting, metrics creation, KPI definition and cross-functional mechanisms to fuel our success. As a leader supporting BI effort across the organization, you will partner with multiple verticals to drive clarity among a broad set of key stakeholders and partners. Your work will be foundational in this role, you will work on developing new analytical and reporting platform to support key initiatives. You will partner with business stakeholders to drive actionable findings and recommendations to drive key business outcomes for our business. The visibility that your work provides will enable us to improve Amazon employee experience. To succeed in this role, you must thrive in ambiguity, enjoy cross-functional collaboration, be excited about building new products and have strong communication skills. You will be responsible for designing and implementing reporting solutions using Amazon cloud technologies. A successful candidate knows and loves working with business intelligence tools, is comfortable accessing and working with big data from multiple sources, and passionately partners with the business to identify strategic opportunities and deliver results. You should have an internal drive to answer "why?" questions, excellent analytical abilities, strong technical skills, as well as superior written and verbal communication skills. S/he would be a self-starter, comfortable with ambiguity, able to think big (while paying careful attention to detail), and enjoy working in a fast-paced dynamic environment. Key job responsibilities • Hire, manage, and coach a team of Business Intelligence Engineers. • Engage with leadership and diversified customer groups to understand the needs and recommend business intelligence solutions. • Strong leadership, vision and passion to build and drive a Business Intelligence team to create changes in business partnerships, analytics, and metrics/reporting. • Drive the design, development and implementation of our analytics to provide stakeholders with structured access to data. • Champion proper adoption of self-service analytic tools and reporting environments. • Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards that monitor and to drive key business decisions. Basic qualifications • Bachelor's degree in a quantitative area such as math, statistics, computer science, engineering or equivalent experience • Experience in analytics, data engineering, market research or related field • Experience managing and hiring a team of business intelligence engineers or business analysts • Proficient in SQL working with large-scale, complex datasets from multiple sources. • Advanced skills in Excel as well as any data visualization tools like Amazon Quicksight, Tableau, or similar BI tools. • Experienced in ETL, data modeling and big data tools. Preferred qualifications • Engineering experience. • People management experience, managing business intelligence engineers. • Experience in designing and delivering cross functional custom reporting solutions. • Experience with Massively Parallel Processing (MPP) databases - Redshift (preferred) • Excellent oral and written communication skills including the ability to communicate effectively with both technical and non-technical stakeholders. Key job responsibilities Key job responsibilities • Hire, manage, and coach a team of Business Intelligence Engineers. • Engage with leadership and diversified customer groups to understand the needs and recommend business intelligence solutions. • Strong leadership, vision and passion to build and drive a Business Intelligence team to create changes in business partnerships, analytics, and metrics/reporting. • Drive the design, development and implementation of our analytics to provide stakeholders with structured access to data. • Champion proper adoption of self-service analytic tools and reporting environments. • Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards that monitor and to drive key business decisions. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience managing a data or BI team - Experience in the data/BI space - Knowledge of a scripting language (Python, R, etc.) - Experience managing analytics, data science or technology teams, with a product or insight focus - Experience with AWS data warehouse and reporting technologies like Redshift, Athena, S3, etc. - Knowledge of SQL and Excel - Knowledge of data engineering pipelines, cloud solutions, ETL management, databases, visualizations and analytical platforms PREFERRED QUALIFICATIONS - Knowledge of product experimentation (A/B testing) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Date: 4 May 2024 Location: Manchester Airport, GB Company: MAG Based at Manchester Airport Permanent Role Office or Flexible/Hybrid working for a better work/life balance We are proud to be a diverse employer, and we welcome candidates from all backgrounds Manchester Airport Group: At MAG we provide the airport facilities and travel services that people need to connect with the world. As At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Bonus scheme 11% company contribution pension 25 days holiday plus bank holidays Free parking Subsidised public transport Huge range of company discounts Free Virtual GP service, available 24 hours a day, 7 days a week The Role: MAG Technology is currently expanding and we are looking for Solution Architects to help us to transform our business through technology, digital and automation. Working across our airports and group functions, you'lll define technology solutions to meet requirements, taking into account systems, data, process and people. Ensuring that designs are aligned to the overarching technology end state strategies (or challenging them if you see fit!), you'll work hand in hand with business analysts, project managers, development teams (both internal and external) and the business stakeholders directly to ensure that solutions will meet desired business outcomes, and add value to MAG. You'll be helping to solve problems for our business including working out how to digitize our passenger journey, improve aircraft turnaround times, optimize colleague experiences and drive efficiencies across our group. You'll have a hand in delivery end to end, from inception and shaping, right through to post go live support. What will make you a successful Solution Architect? As well as the ability to interact, influence and build consensus with senior stakeholders, you'll have excellent interpersonal, networking, presentation and communication skills and be commercially astute. You'll also have a detailed technical knowledge spanning enterprise technologies, systems and infrastructure, private and public cloud, development and DevOps toolsets with experience building and executing an IT strategy, maintaining a technology roadmap and being able to adapt to business, market and technical change. You'll have experience of developing, mapping and maintaining a technical architecture including enterprise, applications, service, infrastructure and data using a recognised methodology e.g. TOGAF. You'll have experience communicating complex technical information and informing the priority of spend, based on technical input and related risk vs. conflicting business priority. You'll be able to provide architecture expertise & guidance to the Heads-of-Technology, advising on possible solution sets and opportunities to increase capability. Desirable skills include an understanding of the Airport/Aviation Tech landscape; knowledge of the processes, applications, technology and data requirements, major trends and complexities of such a business. Experience of airport development and construction projects and experience of Enterprise Asset Management systems / IoT / Smart Infrastructure and be TOGAF certified, or equivalent. Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds. We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing Our Colleague Resource Groups include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
May 05, 2024
Full time
Date: 4 May 2024 Location: Manchester Airport, GB Company: MAG Based at Manchester Airport Permanent Role Office or Flexible/Hybrid working for a better work/life balance We are proud to be a diverse employer, and we welcome candidates from all backgrounds Manchester Airport Group: At MAG we provide the airport facilities and travel services that people need to connect with the world. As At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Bonus scheme 11% company contribution pension 25 days holiday plus bank holidays Free parking Subsidised public transport Huge range of company discounts Free Virtual GP service, available 24 hours a day, 7 days a week The Role: MAG Technology is currently expanding and we are looking for Solution Architects to help us to transform our business through technology, digital and automation. Working across our airports and group functions, you'lll define technology solutions to meet requirements, taking into account systems, data, process and people. Ensuring that designs are aligned to the overarching technology end state strategies (or challenging them if you see fit!), you'll work hand in hand with business analysts, project managers, development teams (both internal and external) and the business stakeholders directly to ensure that solutions will meet desired business outcomes, and add value to MAG. You'll be helping to solve problems for our business including working out how to digitize our passenger journey, improve aircraft turnaround times, optimize colleague experiences and drive efficiencies across our group. You'll have a hand in delivery end to end, from inception and shaping, right through to post go live support. What will make you a successful Solution Architect? As well as the ability to interact, influence and build consensus with senior stakeholders, you'll have excellent interpersonal, networking, presentation and communication skills and be commercially astute. You'll also have a detailed technical knowledge spanning enterprise technologies, systems and infrastructure, private and public cloud, development and DevOps toolsets with experience building and executing an IT strategy, maintaining a technology roadmap and being able to adapt to business, market and technical change. You'll have experience of developing, mapping and maintaining a technical architecture including enterprise, applications, service, infrastructure and data using a recognised methodology e.g. TOGAF. You'll have experience communicating complex technical information and informing the priority of spend, based on technical input and related risk vs. conflicting business priority. You'll be able to provide architecture expertise & guidance to the Heads-of-Technology, advising on possible solution sets and opportunities to increase capability. Desirable skills include an understanding of the Airport/Aviation Tech landscape; knowledge of the processes, applications, technology and data requirements, major trends and complexities of such a business. Experience of airport development and construction projects and experience of Enterprise Asset Management systems / IoT / Smart Infrastructure and be TOGAF certified, or equivalent. Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds. We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing Our Colleague Resource Groups include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team including a Commercial & Contracts Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group, Ethics Team, and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview BDO's Legal Team is looking for an Associate Legal Counsel - Commercial to join the team to support supplier contracting activity with a focus on digital products and services. The role will involve reviewing, drafting and negotiating supplier legal contracts with the objective of managing the firm's risk exposure. The role will also support more senior lawyers in the team on complex contracts and legal issues where appropriate. Responsibilities Review, draft and negotiate supplier and reseller contracts (SaaS, professional services etc.): Ownership of less complex contracts or components of complex contracts, ensuring legal, commercial and regulatory risks are identified and mitigated or escalated as appropriate. Contract management: advise and support stakeholders with contract management activity, including variations, terminations and vendor management. Build relationships with key stakeholders: Become a trusted adviser to relevant stakeholders, in particular with the other Quality & Risk sub-teams, plus the firm's Digital business, IT and Procurement. Provide guidance and training: Keep the Legal Team's guidance and playbooks updated to contracting self-service. Provide guidance to Procurement on legal matters within their procurement categories. Improve efficiency: Identify opportunities to accelerate and/or improve the contracting process and seek innovative solutions to new problems. External Legal Counsel: Communicate effectively with external counsel, including providing instructions on matters that require external review, whilst managing timescales and fees. Projects: support the senior commercial lawyers in the delivery of strategic projects and initiatives. Knowledge: Keep abreast of the latest industry standards and regulations, share knowledge with the team. Requirements Essential: law degree; qualified to practice law in England and Wales or equivalent experience practising the laws of England and Wales; experience of advising on/negotiating/drafting commercial contracts and transactional documentation; working knowledge of commercial law; strong written and oral communication skills; ability to interact at a senior level; ability to prioritise and manage own workload; and good attention to detail. Desirable: experience of commercial contracting in a professional services firm and/or regulated business; understanding of data protection law (UK and EU GDPR), intellectual property law and experience delivering related legal advice; experience of technology contracting (SaaS, PaaS etc.). You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 05, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team including a Commercial & Contracts Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group, Ethics Team, and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview BDO's Legal Team is looking for an Associate Legal Counsel - Commercial to join the team to support supplier contracting activity with a focus on digital products and services. The role will involve reviewing, drafting and negotiating supplier legal contracts with the objective of managing the firm's risk exposure. The role will also support more senior lawyers in the team on complex contracts and legal issues where appropriate. Responsibilities Review, draft and negotiate supplier and reseller contracts (SaaS, professional services etc.): Ownership of less complex contracts or components of complex contracts, ensuring legal, commercial and regulatory risks are identified and mitigated or escalated as appropriate. Contract management: advise and support stakeholders with contract management activity, including variations, terminations and vendor management. Build relationships with key stakeholders: Become a trusted adviser to relevant stakeholders, in particular with the other Quality & Risk sub-teams, plus the firm's Digital business, IT and Procurement. Provide guidance and training: Keep the Legal Team's guidance and playbooks updated to contracting self-service. Provide guidance to Procurement on legal matters within their procurement categories. Improve efficiency: Identify opportunities to accelerate and/or improve the contracting process and seek innovative solutions to new problems. External Legal Counsel: Communicate effectively with external counsel, including providing instructions on matters that require external review, whilst managing timescales and fees. Projects: support the senior commercial lawyers in the delivery of strategic projects and initiatives. Knowledge: Keep abreast of the latest industry standards and regulations, share knowledge with the team. Requirements Essential: law degree; qualified to practice law in England and Wales or equivalent experience practising the laws of England and Wales; experience of advising on/negotiating/drafting commercial contracts and transactional documentation; working knowledge of commercial law; strong written and oral communication skills; ability to interact at a senior level; ability to prioritise and manage own workload; and good attention to detail. Desirable: experience of commercial contracting in a professional services firm and/or regulated business; understanding of data protection law (UK and EU GDPR), intellectual property law and experience delivering related legal advice; experience of technology contracting (SaaS, PaaS etc.). You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Prospero Health and Social Care
Rugeley, Staffordshire
Position Registered Area Manager Employment type Permanent Location Rugeley, Staffordshire Salary £45,000 p.a Hours 37.5 per week Benefits: Enhanced rates if working Christmas day and New Years Day Birthday off terms apply Pension Scheme Paid paternity leave Enhanced maternity leave Compassionate leave Carers leave up to 5 days per annum Employee Assistance Service Discounted rail tickets Staff awards Your rew click apply for full job details
May 05, 2024
Full time
Position Registered Area Manager Employment type Permanent Location Rugeley, Staffordshire Salary £45,000 p.a Hours 37.5 per week Benefits: Enhanced rates if working Christmas day and New Years Day Birthday off terms apply Pension Scheme Paid paternity leave Enhanced maternity leave Compassionate leave Carers leave up to 5 days per annum Employee Assistance Service Discounted rail tickets Staff awards Your rew click apply for full job details
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We welcome applications from candidates who meet some but not all of the criteria listed below. We're currently looking for a D365 F&O Developer. This position sits within our IT Team. We have offices in both Glasgow and London and will consider any UK based candidate. We can offer both hybrid and remote working options. D365 F&O Developer is a technical professional within Enterprise Services Platform CoE team with specific responsibility for the delivery of service improvement activity on the Dynamics 365 F&O services in project and business settings. D365 F&O Developer will require a good understanding of the product and how it fits within the wider ACCA technology landscape and D365 production and delivery process. The work will be delivered using our continuous delivery methodology work across IT and the business to gather requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services. The Job Implement and configure Microsoft Dynamics 365 Finance and Operations modules according to business requirements. Support Digital Transformation deployment, go live, service introduction and post go live activities. Develop custom features, integrations, and extensions using X and other related technologies in D365 F&O with skilled in SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Azure Cloud and integration. Develop the Dynamics 365 environment in support of organisation's strategy, change and financial plans aligned to business requirements. Develop the Dynamics 365 environment to enable the successful delivery of ACCA's Digital Transformation and IT's target operating model. Manage and control D365 F&O release process working closely with service providers as well as Digital Transformation. Provide ongoing support and maintenance for D365 F&O applications, troubleshoot issues, and implement fixes and enhancements. Develop the Dynamics 365 environment capability(s) for the IT directorate. Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions. Stay updated with the latest D365 F&O features and updates. Evaluate and implement upgrades and enhancements to improve system performance and functionality. Conduct thorough testing of D365 F&O applications to ensure they meet quality standards and are error-free. Define Dynamics 365 through the application of best practise and industry standards including Microsoft Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services. The Person In-depth understanding of the Dynamics 365 Finance and Operations platform, including modules with proficiency in X for customizing forms, reports, workflows, and other elements of D365 F&O, and SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Experience of shaping and delivering Dynamics 365 service improvements and ongoing management working across business functions and vendors Experience of working in organisations undergoing significant transformation Hands-on experience in customizing D365 F&O modules and integrating the application with other systems using various integration techniques. Experience with version control systems (e.g. Git) for managing codebase changes in a collaborative environment. Ability to create technical documentation, including design specification, test plans, and user guides. Experience of working across IT towers and business departments to gather requirements and deliver service improvements. Knowledge of Accounting Experience. Able to demonstrate a clear understanding of detailed technical concepts and to apply this understanding to everyday business problems. Proficiency in testing and debugging customizations to ensure they meet the specified requirements and do not adversely impact the system. Excellent analytical and problem-solving skills, with ability to think laterally and conceptually. Our Benefits We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme. We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees. Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
May 05, 2024
Full time
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We welcome applications from candidates who meet some but not all of the criteria listed below. We're currently looking for a D365 F&O Developer. This position sits within our IT Team. We have offices in both Glasgow and London and will consider any UK based candidate. We can offer both hybrid and remote working options. D365 F&O Developer is a technical professional within Enterprise Services Platform CoE team with specific responsibility for the delivery of service improvement activity on the Dynamics 365 F&O services in project and business settings. D365 F&O Developer will require a good understanding of the product and how it fits within the wider ACCA technology landscape and D365 production and delivery process. The work will be delivered using our continuous delivery methodology work across IT and the business to gather requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services. The Job Implement and configure Microsoft Dynamics 365 Finance and Operations modules according to business requirements. Support Digital Transformation deployment, go live, service introduction and post go live activities. Develop custom features, integrations, and extensions using X and other related technologies in D365 F&O with skilled in SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Azure Cloud and integration. Develop the Dynamics 365 environment in support of organisation's strategy, change and financial plans aligned to business requirements. Develop the Dynamics 365 environment to enable the successful delivery of ACCA's Digital Transformation and IT's target operating model. Manage and control D365 F&O release process working closely with service providers as well as Digital Transformation. Provide ongoing support and maintenance for D365 F&O applications, troubleshoot issues, and implement fixes and enhancements. Develop the Dynamics 365 environment capability(s) for the IT directorate. Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions. Stay updated with the latest D365 F&O features and updates. Evaluate and implement upgrades and enhancements to improve system performance and functionality. Conduct thorough testing of D365 F&O applications to ensure they meet quality standards and are error-free. Define Dynamics 365 through the application of best practise and industry standards including Microsoft Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services. The Person In-depth understanding of the Dynamics 365 Finance and Operations platform, including modules with proficiency in X for customizing forms, reports, workflows, and other elements of D365 F&O, and SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Experience of shaping and delivering Dynamics 365 service improvements and ongoing management working across business functions and vendors Experience of working in organisations undergoing significant transformation Hands-on experience in customizing D365 F&O modules and integrating the application with other systems using various integration techniques. Experience with version control systems (e.g. Git) for managing codebase changes in a collaborative environment. Ability to create technical documentation, including design specification, test plans, and user guides. Experience of working across IT towers and business departments to gather requirements and deliver service improvements. Knowledge of Accounting Experience. Able to demonstrate a clear understanding of detailed technical concepts and to apply this understanding to everyday business problems. Proficiency in testing and debugging customizations to ensure they meet the specified requirements and do not adversely impact the system. Excellent analytical and problem-solving skills, with ability to think laterally and conceptually. Our Benefits We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme. We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees. Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.