WTW's Insurance Consulting and Technology (ICT) provides a powerful combination of advisory services for insurance companies, integrated with leading-edge technology solutions and software that is underpinned by unparalleled analytical capabilities. As well as advising more than three quarters of the world's leading insurers, ICT is the world's largest provider of actuarial and insurance solutions that includes leading software products and enterprise platforms. The Technology Consulting (TC) function in WTW's Insurance Consulting and Technology (ICT) business is responsible for providing a range of consulting services relating to ICT's consulting services,software products and enterprise platforms. These consulting services include: Pre-sales for consulting and software opportunities, especially for complex client solutions Delivery and programme management of complex technology projects Solution architecture Implementation of complex solutions Delivery of consulting engagements aligned to the broader ICT propositions CIO / senior client engagement and relationship management This Director roleis a senior leadership position within the Technology Consulting function andwill lead technology consulting function across the UK & Ireland region, focusing on the key activities above. Thisrole will drive the success of ICT through all aspects of the value chain. In addition to leading the regional team, this role will also be a practitioner, capable of defining and delivering relevant consulting engagements. Responsibilities: Responsibilities of the role include: Lead the Technology Consulting Team across the UK&I region including: Monitor and manage TC performance (e.g. delivery, profitability, client satisfaction) Align TC resources and efforts to overall ICT requirements (both reactive sales/support activities and proactively supporting the execution of strategic initiatives) Nurturing and developing talent within TC, including ensuring that TC colleagues have the skills and capabilities to support the ICT and Technology strategic business plans Enabling software and consulting sales in the market including: Leading the technology aspects of highly complex sales opportunities Ensuring the right solutions are defined for clients, and that the right technology delivery is scoped, estimated, and proposed. Engage at a strategic level with clients defining and proposing complex strategic consulting opportunities Demonstrating personal credibility with clients and WTW colleagues in ICT Leading client relationship management with senior technologists at large and complex clients, with a focus on broadening our software and services footprint and managing retention of clients. In addition, enabling other technology consulting leaders to perform this function by defining approaches / tools and sharing knowledge Partner with Insurance Consulting, Technology Consulting, and Technology leadership teams to develop materials and propositions that will differentiate our capabilities to senior technologists in the insurance market. Driving successful delivery on complex client engagements including: Leading engagement with senior technology clients during pre-sales, complex project delivery and ongoing relationship management Ensuring successful delivery of complex engagements / projects by leading or directing: Setting the engagements up for success the design / architecting of the solution Key stakeholder management and governance Managing delivery overall delivery (e.g. schedule, budget, scope, etc) Ensuring quality and professional excellence Identifying and effectively managing risk, especially as It pertains to client solutions and delivery Contracting with the client Represent Technology Consulting externally in the UK&I Life and P&C insurance market, including actively participating in marketing and thought leadership activities Working with the Head of Technology Consulting to ensuring the Technology Consulting function is setup for success including: Providing thought leadership on how to shape and build the consulting function Leading the build out of technology consulting propositions Influencing leadership in ICT (Regional / Divisional Leadership in Consulting and Technology Leadership) to ensure that the technology consulting proposition is integrated with the rest of the business, and ensuring that Technology Consulting is seen as a consulting peer to Insurance Consulting Acting as the point of escalation for issues and failures, both internally in ICT and with clients in the areas of assumed responsibility Joining fellow ICT leadership in helping shape the strategy for the business and meet financial and non-financial goals ICT focuses on solutions across both Life and Property and Casualty Insurance. The ability to credibly engage leaders at insurers as a well-established practitioner in the industry is critical to success for the role. WTW solutions are grounded in: SaaS Cloud Data management and analytics AI/Machine learning Expertise delivering solutions in one or more of these disciplines is highly desirable. The role is hybrid role (in office and work from home) requiring significant presence in both our London and Reigate locations. Some travel to client locations throughout the UK and Ireland will be necessary. (TC_2024_05R) 10+ years' experience with significant experience in global technology consulting or professional services organisation Significant experience in Insurance Experience at an Insurance carrier or an insurance consulting organisation strongly preferred Proven ability to lead diverse, technology consulting teams Proven ability to lead sales engagements in a technology consulting / software environment Proven ability to manage complex delivery projects and senior client relationships Ability to be seen as a trusted advisor by senior leaders at our clients Excellent stakeholder management capabilities Ability to transition between operating at a strategic level and in the detail.Being a leader as well as an individual contributor Prior responsibility for P&L in the consulting space preferred but not required Relevant technical degree or experience preferable Strong verbal and written communication skills Ability to travel where required
May 01, 2024
Full time
WTW's Insurance Consulting and Technology (ICT) provides a powerful combination of advisory services for insurance companies, integrated with leading-edge technology solutions and software that is underpinned by unparalleled analytical capabilities. As well as advising more than three quarters of the world's leading insurers, ICT is the world's largest provider of actuarial and insurance solutions that includes leading software products and enterprise platforms. The Technology Consulting (TC) function in WTW's Insurance Consulting and Technology (ICT) business is responsible for providing a range of consulting services relating to ICT's consulting services,software products and enterprise platforms. These consulting services include: Pre-sales for consulting and software opportunities, especially for complex client solutions Delivery and programme management of complex technology projects Solution architecture Implementation of complex solutions Delivery of consulting engagements aligned to the broader ICT propositions CIO / senior client engagement and relationship management This Director roleis a senior leadership position within the Technology Consulting function andwill lead technology consulting function across the UK & Ireland region, focusing on the key activities above. Thisrole will drive the success of ICT through all aspects of the value chain. In addition to leading the regional team, this role will also be a practitioner, capable of defining and delivering relevant consulting engagements. Responsibilities: Responsibilities of the role include: Lead the Technology Consulting Team across the UK&I region including: Monitor and manage TC performance (e.g. delivery, profitability, client satisfaction) Align TC resources and efforts to overall ICT requirements (both reactive sales/support activities and proactively supporting the execution of strategic initiatives) Nurturing and developing talent within TC, including ensuring that TC colleagues have the skills and capabilities to support the ICT and Technology strategic business plans Enabling software and consulting sales in the market including: Leading the technology aspects of highly complex sales opportunities Ensuring the right solutions are defined for clients, and that the right technology delivery is scoped, estimated, and proposed. Engage at a strategic level with clients defining and proposing complex strategic consulting opportunities Demonstrating personal credibility with clients and WTW colleagues in ICT Leading client relationship management with senior technologists at large and complex clients, with a focus on broadening our software and services footprint and managing retention of clients. In addition, enabling other technology consulting leaders to perform this function by defining approaches / tools and sharing knowledge Partner with Insurance Consulting, Technology Consulting, and Technology leadership teams to develop materials and propositions that will differentiate our capabilities to senior technologists in the insurance market. Driving successful delivery on complex client engagements including: Leading engagement with senior technology clients during pre-sales, complex project delivery and ongoing relationship management Ensuring successful delivery of complex engagements / projects by leading or directing: Setting the engagements up for success the design / architecting of the solution Key stakeholder management and governance Managing delivery overall delivery (e.g. schedule, budget, scope, etc) Ensuring quality and professional excellence Identifying and effectively managing risk, especially as It pertains to client solutions and delivery Contracting with the client Represent Technology Consulting externally in the UK&I Life and P&C insurance market, including actively participating in marketing and thought leadership activities Working with the Head of Technology Consulting to ensuring the Technology Consulting function is setup for success including: Providing thought leadership on how to shape and build the consulting function Leading the build out of technology consulting propositions Influencing leadership in ICT (Regional / Divisional Leadership in Consulting and Technology Leadership) to ensure that the technology consulting proposition is integrated with the rest of the business, and ensuring that Technology Consulting is seen as a consulting peer to Insurance Consulting Acting as the point of escalation for issues and failures, both internally in ICT and with clients in the areas of assumed responsibility Joining fellow ICT leadership in helping shape the strategy for the business and meet financial and non-financial goals ICT focuses on solutions across both Life and Property and Casualty Insurance. The ability to credibly engage leaders at insurers as a well-established practitioner in the industry is critical to success for the role. WTW solutions are grounded in: SaaS Cloud Data management and analytics AI/Machine learning Expertise delivering solutions in one or more of these disciplines is highly desirable. The role is hybrid role (in office and work from home) requiring significant presence in both our London and Reigate locations. Some travel to client locations throughout the UK and Ireland will be necessary. (TC_2024_05R) 10+ years' experience with significant experience in global technology consulting or professional services organisation Significant experience in Insurance Experience at an Insurance carrier or an insurance consulting organisation strongly preferred Proven ability to lead diverse, technology consulting teams Proven ability to lead sales engagements in a technology consulting / software environment Proven ability to manage complex delivery projects and senior client relationships Ability to be seen as a trusted advisor by senior leaders at our clients Excellent stakeholder management capabilities Ability to transition between operating at a strategic level and in the detail.Being a leader as well as an individual contributor Prior responsibility for P&L in the consulting space preferred but not required Relevant technical degree or experience preferable Strong verbal and written communication skills Ability to travel where required
You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Some of the projects we have supported include the digitising of The Open golf tournament and applying Formula 1 technology to support medical staff at University Hospitals Leicester. Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first. You will be responsible for leading the pre-sales activity of the delivery organisation; typically as part of a formal procurement (e.g. RFx) or in support of a proactive campaign. You will be pivotal to the response, responsible for delivering an integrated solution and a coordinated delivery plan across all technology domains and business practices. You will be authoring your own content, as well as orchestrating and aligning content from across the business. Your primary objectives will be to; quickly distil customer needs or goals into a simple vision and story board that can act as a central pivot for the pre-sales team author creative and persuasive pre-sales content collate, orchestrate, and refine content to create a cohesive solution and delivery model use your experience to influence and challenge the solutions we present promote and develop pre-sales governance and best practices build and leverage a wide senior-level network to navigate the global delivery organisation develop capability; building momentum across the organisation to create a virtual team of creative content-writers, with great communication skills and strong commercial awareness optimise knowledge; creating quality content that can be reused, building continual improvement into our knowledge estate and pre-sales assets To take advantage of this opportunity you will need to be a highly structured individual with solid technical background and the ability to lead people and orchestrate multiple points of view. Experience in both delivery and operational roles would be beneficial. You must be at home operating with high levels of ambiguity, you must have the ability to bring clarity and build confidence in our understanding of each opportunity Your experience will enable you to tap into your innate knowledge to rapidly qualify opportunities and provide a view on complexity, opportunity size and risk You must be able to unravel business ideas and get to the root of real business value to help our technical architects and business consultants create solutions that will excite our clients Working with a global network of inspiring technologists, you must be able to converse in their language and be able to harness talent from across the NTT Data family to generate solution collateral Whilst working alongside technology and business experts, you must be familiar working with reference architecture and high-level technology patterns & designs The role will demand you to be a strong influencer, having the ability to build good working relationships with delivery partners at all levels within the organisation You must be a great visual storyteller, able to bring solutions to life to help our customers understand and embrace the value of change & technology Education and Experience Senior technical delivery experience on complex, large scale, multi-domain application estates Senior leadership experience, with the ability to build effective teams, recognising people's strengths and weaknesses and establishing the right environment for growth Sales or pre-sales experience, either in a direct presale / sales role or as part of meeting management responsibilities Excellent knowledge of the entire software development lifecycle and in delivery of software products Experience with agile development methods & tooling e.g. Scrum, Kanban, Jira & Confluence Understanding of architectural concepts, across application, cloud infrastructure, data, and integration Experience in managed services or operational environments would be advantageous Our team believes in hard work. We celebrate each other's success and are always honest with each other to ensure we grow together. We aim to build a strong professional community where each individual can mentor others and be mentored, and can grow professionally through training and support to reach their career goals. Our focus on clients, teamwork and foresight forms our DNA and we are looking for someone who shares and embodies these core values, leading by example. To support your hard work and dedication, we will offer you the following: We are happy to offer the flexibility of a part-time or full-time position. 25 days of holidays, with the possibility to buy or sell 5 days within your first month A MacBook or laptop The opportunity, as we grow, to experiment with new industries and technologies in both Private and Public Sectors, including Insurance, Automotive, Financial, Government and more. An online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills Support for training and upskilling Industry-leading employer pension contributions ...And much more!
Sep 21, 2022
Full time
You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Some of the projects we have supported include the digitising of The Open golf tournament and applying Formula 1 technology to support medical staff at University Hospitals Leicester. Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first. You will be responsible for leading the pre-sales activity of the delivery organisation; typically as part of a formal procurement (e.g. RFx) or in support of a proactive campaign. You will be pivotal to the response, responsible for delivering an integrated solution and a coordinated delivery plan across all technology domains and business practices. You will be authoring your own content, as well as orchestrating and aligning content from across the business. Your primary objectives will be to; quickly distil customer needs or goals into a simple vision and story board that can act as a central pivot for the pre-sales team author creative and persuasive pre-sales content collate, orchestrate, and refine content to create a cohesive solution and delivery model use your experience to influence and challenge the solutions we present promote and develop pre-sales governance and best practices build and leverage a wide senior-level network to navigate the global delivery organisation develop capability; building momentum across the organisation to create a virtual team of creative content-writers, with great communication skills and strong commercial awareness optimise knowledge; creating quality content that can be reused, building continual improvement into our knowledge estate and pre-sales assets To take advantage of this opportunity you will need to be a highly structured individual with solid technical background and the ability to lead people and orchestrate multiple points of view. Experience in both delivery and operational roles would be beneficial. You must be at home operating with high levels of ambiguity, you must have the ability to bring clarity and build confidence in our understanding of each opportunity Your experience will enable you to tap into your innate knowledge to rapidly qualify opportunities and provide a view on complexity, opportunity size and risk You must be able to unravel business ideas and get to the root of real business value to help our technical architects and business consultants create solutions that will excite our clients Working with a global network of inspiring technologists, you must be able to converse in their language and be able to harness talent from across the NTT Data family to generate solution collateral Whilst working alongside technology and business experts, you must be familiar working with reference architecture and high-level technology patterns & designs The role will demand you to be a strong influencer, having the ability to build good working relationships with delivery partners at all levels within the organisation You must be a great visual storyteller, able to bring solutions to life to help our customers understand and embrace the value of change & technology Education and Experience Senior technical delivery experience on complex, large scale, multi-domain application estates Senior leadership experience, with the ability to build effective teams, recognising people's strengths and weaknesses and establishing the right environment for growth Sales or pre-sales experience, either in a direct presale / sales role or as part of meeting management responsibilities Excellent knowledge of the entire software development lifecycle and in delivery of software products Experience with agile development methods & tooling e.g. Scrum, Kanban, Jira & Confluence Understanding of architectural concepts, across application, cloud infrastructure, data, and integration Experience in managed services or operational environments would be advantageous Our team believes in hard work. We celebrate each other's success and are always honest with each other to ensure we grow together. We aim to build a strong professional community where each individual can mentor others and be mentored, and can grow professionally through training and support to reach their career goals. Our focus on clients, teamwork and foresight forms our DNA and we are looking for someone who shares and embodies these core values, leading by example. To support your hard work and dedication, we will offer you the following: We are happy to offer the flexibility of a part-time or full-time position. 25 days of holidays, with the possibility to buy or sell 5 days within your first month A MacBook or laptop The opportunity, as we grow, to experiment with new industries and technologies in both Private and Public Sectors, including Insurance, Automotive, Financial, Government and more. An online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills Support for training and upskilling Industry-leading employer pension contributions ...And much more!
You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Our Public Sector Business Unit is growing strongly, and we are looking for experienced pre-sales solution architects to join the team. We are looking for highly motivated individuals who are capable of working at pace: rapidly getting up to speed with new requirements and shaping compelling, innovative and differentiated solutions for our customers. You will ideally have a background in the Public Sector, and have successfully led solution aspects of bid responses, presentations and customer discussions. You will be a strong communicator, capable of generating written material of extremely high quality and presenting confidently. You will be comfortable with a wide range of technologies and solution types with a perspective that is broad rather than deep in any specific area. You will have a strong commercial understanding and be able to balance financial and budgetary constraints with customer aspirations. You will be used to working a fast-changing environment, forming new teams quickly, bringing organisation and structure where there is ambiguity and building strong working relationships. You will be responsible for leading the pre-sales activity; typically as part of a formal procurement (e.g. RFx) or in support of a proactive campaign. You will be pivotal to the response, responsible for delivering an integrated solution and a coordinated delivery plan across all technology domains and business practices. You will be authoring your own content, as well as orchestrating and aligning content from across the business. Your primary objectives will be to; Quickly distil customer needs or goals into a simple vision and story board that can act as a central pivot for the pre-sales team Author creative and persuasive pre-sales content Lead solution aspects of client pitches and negotiations Collate, orchestrate, and refine content to create a cohesive solution and delivery model Use your experience to influence and challenge the solutions we present Promote and develop pre-sales governance and best practices Build and leverage a wide senior-level network to navigate the global delivery organisation Develop capability; building momentum across the organisation to create a virtual team of creative content-writers, with great communication skills and strong commercial awareness Optimise knowledge; creating quality content that can be reused, building continual improvement into our knowledge estate and pre-sales assets To take advantage of this opportunity you will need to be a highly structured individual with solid technical background and the ability to lead people and orchestrate multiple points of view. Experience in both delivery and operational roles would be beneficial. You must be comfortable operating with high levels of ambiguity, you must have the ability to bring clarity and build confidence in our understanding of each opportunity Your experience will enable you to tap into your innate knowledge to rapidly qualify opportunities and provide a view on complexity, opportunity size and risk You must be able to unravel business ideas and get to the root of real business value to help our technical architects and business consultants create solutions that will excite our clients Working with a global network of inspiring technologists, you must be able to harness talent from across the NTT Data family to generate solution collateral Whilst working alongside technology and business experts, you must be familiar working with reference architectures and high-level technology patterns & designs The role will demand you to be a strong influencer, having the ability to build good working relationships with delivery partners at all levels within the organisation You must be a great visual storyteller, able to bring solutions to life to help our customers understand and embrace the value of change & technology Education and Experience Senior technical delivery experience on complex, at least some of which has been within the UK Public Sector Sales or pre-sales experience, either in a direct presale / sales role or as part of meeting management responsibilities The ability to build effective teams, recognising people's strengths and weaknesses and establishing the right environment for growth Excellent knowledge of the entire software development lifecycle and in delivery of software products Experience with agile development methods & tooling e.g. Scrum, Kanban, Scaled Agile Framework, GDS Service Standard, Jira & Confluence Understanding of architectural concepts, across application, cloud infrastructure, data, and integration Experience in managed services or operational environments (such as defining service architectures) would also be advantageous Our UK professional community that provides individuals access to mentoring, subject matter expertise, support and training, to help each other grow and reach their career goals. We are looking for individuals who also share and embody our core values of Clients First, Teamwork and Foresight, and that lead by example. To support your hard work and dedication, we will offer you the following: The opportunity, as we grow, to move between our expanding industry portfolios across Telco Media, Public Sector, Insurance, Manufacturing & Automotive and Banking, etc. An online training platform with 3,000+ courses, accessible at any time, to help you sharpen your PM skills and to further your knowledge across a wide range of related disciplines A vibrant community of 120+ project and programme management professionals, to learn and share knowledge and best practice experiences ...And much, much more!
Sep 20, 2022
Full time
You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Our Public Sector Business Unit is growing strongly, and we are looking for experienced pre-sales solution architects to join the team. We are looking for highly motivated individuals who are capable of working at pace: rapidly getting up to speed with new requirements and shaping compelling, innovative and differentiated solutions for our customers. You will ideally have a background in the Public Sector, and have successfully led solution aspects of bid responses, presentations and customer discussions. You will be a strong communicator, capable of generating written material of extremely high quality and presenting confidently. You will be comfortable with a wide range of technologies and solution types with a perspective that is broad rather than deep in any specific area. You will have a strong commercial understanding and be able to balance financial and budgetary constraints with customer aspirations. You will be used to working a fast-changing environment, forming new teams quickly, bringing organisation and structure where there is ambiguity and building strong working relationships. You will be responsible for leading the pre-sales activity; typically as part of a formal procurement (e.g. RFx) or in support of a proactive campaign. You will be pivotal to the response, responsible for delivering an integrated solution and a coordinated delivery plan across all technology domains and business practices. You will be authoring your own content, as well as orchestrating and aligning content from across the business. Your primary objectives will be to; Quickly distil customer needs or goals into a simple vision and story board that can act as a central pivot for the pre-sales team Author creative and persuasive pre-sales content Lead solution aspects of client pitches and negotiations Collate, orchestrate, and refine content to create a cohesive solution and delivery model Use your experience to influence and challenge the solutions we present Promote and develop pre-sales governance and best practices Build and leverage a wide senior-level network to navigate the global delivery organisation Develop capability; building momentum across the organisation to create a virtual team of creative content-writers, with great communication skills and strong commercial awareness Optimise knowledge; creating quality content that can be reused, building continual improvement into our knowledge estate and pre-sales assets To take advantage of this opportunity you will need to be a highly structured individual with solid technical background and the ability to lead people and orchestrate multiple points of view. Experience in both delivery and operational roles would be beneficial. You must be comfortable operating with high levels of ambiguity, you must have the ability to bring clarity and build confidence in our understanding of each opportunity Your experience will enable you to tap into your innate knowledge to rapidly qualify opportunities and provide a view on complexity, opportunity size and risk You must be able to unravel business ideas and get to the root of real business value to help our technical architects and business consultants create solutions that will excite our clients Working with a global network of inspiring technologists, you must be able to harness talent from across the NTT Data family to generate solution collateral Whilst working alongside technology and business experts, you must be familiar working with reference architectures and high-level technology patterns & designs The role will demand you to be a strong influencer, having the ability to build good working relationships with delivery partners at all levels within the organisation You must be a great visual storyteller, able to bring solutions to life to help our customers understand and embrace the value of change & technology Education and Experience Senior technical delivery experience on complex, at least some of which has been within the UK Public Sector Sales or pre-sales experience, either in a direct presale / sales role or as part of meeting management responsibilities The ability to build effective teams, recognising people's strengths and weaknesses and establishing the right environment for growth Excellent knowledge of the entire software development lifecycle and in delivery of software products Experience with agile development methods & tooling e.g. Scrum, Kanban, Scaled Agile Framework, GDS Service Standard, Jira & Confluence Understanding of architectural concepts, across application, cloud infrastructure, data, and integration Experience in managed services or operational environments (such as defining service architectures) would also be advantageous Our UK professional community that provides individuals access to mentoring, subject matter expertise, support and training, to help each other grow and reach their career goals. We are looking for individuals who also share and embody our core values of Clients First, Teamwork and Foresight, and that lead by example. To support your hard work and dedication, we will offer you the following: The opportunity, as we grow, to move between our expanding industry portfolios across Telco Media, Public Sector, Insurance, Manufacturing & Automotive and Banking, etc. An online training platform with 3,000+ courses, accessible at any time, to help you sharpen your PM skills and to further your knowledge across a wide range of related disciplines A vibrant community of 120+ project and programme management professionals, to learn and share knowledge and best practice experiences ...And much, much more!