Client Support Executive £23,795.20 Burntwood Permanent What s on offer? 25 days holiday + Bank Holidays 4x Death in Service Health Scheme Company Events On-site parking Company Pension The responsibilities of the Client Support Executive Demonstrate excellent customer service and sales skills, placing the company at the heart of every interaction. Efficiently handle telephone inquiries, demonstrating professionalism and a customer-centric approach. Thrive on making the business easy to work with for both internal and external stakeholders. Embrace challenges and proactively contribute to achieving business objectives. Cultivate and nurture client relationships to drive business growth. Exhibit a passion for customer-centric roles and maintain a target-driven mindset. Display outstanding communication skills, over the telephone. Collaborate seamlessly with team members to achieve collective goals. Ability to work under pressure while maintaining a high standard of performance. The requirements of the Client Support Executive Previous experience in a client support or sales role. Proven track record of meeting or exceeding targets. Strong communication skills, both verbal and written. Comfortable dealing with customers over the telephone. Adaptable and effective in a fast-paced work environment. A team player with a proactive and positive attitude. SAP - advantageous.
May 05, 2024
Full time
Client Support Executive £23,795.20 Burntwood Permanent What s on offer? 25 days holiday + Bank Holidays 4x Death in Service Health Scheme Company Events On-site parking Company Pension The responsibilities of the Client Support Executive Demonstrate excellent customer service and sales skills, placing the company at the heart of every interaction. Efficiently handle telephone inquiries, demonstrating professionalism and a customer-centric approach. Thrive on making the business easy to work with for both internal and external stakeholders. Embrace challenges and proactively contribute to achieving business objectives. Cultivate and nurture client relationships to drive business growth. Exhibit a passion for customer-centric roles and maintain a target-driven mindset. Display outstanding communication skills, over the telephone. Collaborate seamlessly with team members to achieve collective goals. Ability to work under pressure while maintaining a high standard of performance. The requirements of the Client Support Executive Previous experience in a client support or sales role. Proven track record of meeting or exceeding targets. Strong communication skills, both verbal and written. Comfortable dealing with customers over the telephone. Adaptable and effective in a fast-paced work environment. A team player with a proactive and positive attitude. SAP - advantageous.
About the role As the Head of Legal and Compliance at Hokodo, you will lead the development of our legal and compliance function, overseeing key projects such as financing rounds and international expansions and ensuring adherence to regulatory obligations. Your strategic guidance will be critical in managing risks across various domains, from corporate and commercial to regulatory compliance and litigation. Collaborating closely with senior leadership, you'll drive the negotiation and structuring of complex transactions while optimising legal spend and fostering best practices. This role offers the opportunity to shape the legal and compliance landscape of a high-growth startup, making a direct impact on our trajectory and success. Location: We would like you to work from our office in London or Paris for two days per week, joining our team of dedicated professionals and making your mark on the world of B2B e-commerce. About Hokodo We're an international and diverse team, based in London, Vilnius and Paris, working to modernise B2B payments. Our B2B Buy Now, Pay Later solution enables merchants to offer credit terms to their business customers instantly, resulting in a 40% average increase in revenue for integrated merchants. We are scaling rapidly across Western Europe, with a list of stellar clients and have raised a total of over $50 million to support our mission of enabling 1 million businesses to access a better way to pay by 2025 . Join us in our efforts, as we have already made good progress with 50,000+ businesses regularly using Hokodo , but need your support to take us to the next level! What you'll be doing - If you get excited by the following, this is the role for you. Lead the legal and compliance function within Hokodo. Support the management team with strategic decision making on topics such as international expansion and development of our payment, lending and insurance products. Support and manage the legal structuring, negotiation and contracting for key projects such as debt and equity financing rounds, new product development, and the launch of new partnerships. Ensure we remain compliant with our regulatory obligations in particular in relation to our regulated payments and insurance entities. Ensure our corporate, IP, compliance, commercial and litigation risks are identified and managed. Oversight of our compliance infrastructure including our strategy and roadmap, policies and procedures, monitoring plan. Manage our relationships with external regulators and legal advisers, and ensure our legal spend is optimised. Develop best practices and training to help the business manage risks and drive the implementation of improved processes to help us scale. Who we're looking for - At Hokodo, we prioritise hiring individuals who share our mission and values, and possess the right attitudes and behaviours for success. While some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. At least 5 years experience post-qualification as a lawyer in the UK or EU Experience operating in a senior legal role within a UK or EU regulated financial services company Familiarity with payments regulations in the UK or EU Experience negotiating or managing complex transactions such as equity or debt financing Strategic thinker who can evaluate complex trade-offs to reach pragmatic implementable recommendations Ability to deal with ambiguity and work well in a fast-paced environment, without sacrificing attention to detail Comfortable managing complex stakeholder relationships including the board and internal and external executives and regulatory authorities. Comfort working in English, either as a first language or business fluent second language Nice to have: Exposure to work in an international environment Experience working with debt financing or securitisation structures French speaking Interview Process Intro, company fit and run through career history with the Talent team - 30-45 minutes - Video Call Technical, competency and team fit interview with the CEO - 60 minutes - Video Call Case Study - Prepare a customer review and present to the CEO and another member of leadership team - 60 minutes - Video Call Meet the team and Co Founder - Circa 90 minutes - Face 2 Face What's in it for you? We're offering the chance to really make a difference to Hokodo and the wider B2B payments and e-commerce industry. The opportunity for personal growth in a fast-moving startup is massive. Your opinion and feedback will be heard and valued. You'll feel a part of a very special team. We offer a highly competitive salary and benefits package, including share options. Share Options ️ Holiday entitlement : 25 days + bank holidays Annual Learning and Development budget ️ Globetrotter travel policy: Spend up to 60 days abroad each calendar year Health Insurance Taking well being seriously: Access to qualified therapist, confidentially via video or chat through Spill Enhanced Parental Leave Yearly offsites and other company socials: Previously, we have been to Malta & Majorca , as well as regular meetups in London, Paris and Lithuania . Pension: (we know this is not really a benefit - but we get asked a lot about pension contributions) Employer contribution of 3% and individual contribution of 5% based on qualified earnings. Our values Hokodo is more than a place to work. We're passionate about making our industry better and aren't afraid of the competition. We pride ourselves on our culture of down to earth employees who are always willing to go the extra mile to help each other out! Own the Outcome - We're committed to our tasks, and take pride in the outcome. It's never "not my job". We are bold, we are brave, and we embrace change in all its forms. Trust and Build Trust - We are committed to earning and fostering trust through honest communication and deliberate actions. We support our team and value each other's time, input, and take local decisions where possible. Never Be Satisfied - We challenge the norms and act boldly, even if it means failing. We are reflective, always learn from our mistakes, and continuously seek feedback and ways to improve. When something's not quite right, we crave to fix it. We're open to being challenged, and challenge others openly. No Passion, No Point - We bring passion and energy to everything we do. We get a lot done, and we have a good time doing it. We take every opportunity to celebrate our hard work, our wins - and some of our failures too! Be Genuine (No BS) - We are truthful and honest in our actions. We embrace and respect our individuality and encourage people to speak their mind. We are transparent and committed to doing what's best for each other, our customers and our company. Put simply, we care . Don't tick all of the boxes? Neither do we. We are driven by hiring not only by experience and relevance for the role but also our mission and values, and possess the right attitudes and behaviours for success. We celebrate anything 'outside of the box', so if you don't meet all of the listed tickbox criteria, please do still apply as we'd love to hear from you. The diversity of our team reflects the diversity of our community and customers. We not only welcome but celebrate diverse communities. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches and listen intently, and we are strongly committed to learning and improving on this as we grow.
May 05, 2024
Full time
About the role As the Head of Legal and Compliance at Hokodo, you will lead the development of our legal and compliance function, overseeing key projects such as financing rounds and international expansions and ensuring adherence to regulatory obligations. Your strategic guidance will be critical in managing risks across various domains, from corporate and commercial to regulatory compliance and litigation. Collaborating closely with senior leadership, you'll drive the negotiation and structuring of complex transactions while optimising legal spend and fostering best practices. This role offers the opportunity to shape the legal and compliance landscape of a high-growth startup, making a direct impact on our trajectory and success. Location: We would like you to work from our office in London or Paris for two days per week, joining our team of dedicated professionals and making your mark on the world of B2B e-commerce. About Hokodo We're an international and diverse team, based in London, Vilnius and Paris, working to modernise B2B payments. Our B2B Buy Now, Pay Later solution enables merchants to offer credit terms to their business customers instantly, resulting in a 40% average increase in revenue for integrated merchants. We are scaling rapidly across Western Europe, with a list of stellar clients and have raised a total of over $50 million to support our mission of enabling 1 million businesses to access a better way to pay by 2025 . Join us in our efforts, as we have already made good progress with 50,000+ businesses regularly using Hokodo , but need your support to take us to the next level! What you'll be doing - If you get excited by the following, this is the role for you. Lead the legal and compliance function within Hokodo. Support the management team with strategic decision making on topics such as international expansion and development of our payment, lending and insurance products. Support and manage the legal structuring, negotiation and contracting for key projects such as debt and equity financing rounds, new product development, and the launch of new partnerships. Ensure we remain compliant with our regulatory obligations in particular in relation to our regulated payments and insurance entities. Ensure our corporate, IP, compliance, commercial and litigation risks are identified and managed. Oversight of our compliance infrastructure including our strategy and roadmap, policies and procedures, monitoring plan. Manage our relationships with external regulators and legal advisers, and ensure our legal spend is optimised. Develop best practices and training to help the business manage risks and drive the implementation of improved processes to help us scale. Who we're looking for - At Hokodo, we prioritise hiring individuals who share our mission and values, and possess the right attitudes and behaviours for success. While some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. At least 5 years experience post-qualification as a lawyer in the UK or EU Experience operating in a senior legal role within a UK or EU regulated financial services company Familiarity with payments regulations in the UK or EU Experience negotiating or managing complex transactions such as equity or debt financing Strategic thinker who can evaluate complex trade-offs to reach pragmatic implementable recommendations Ability to deal with ambiguity and work well in a fast-paced environment, without sacrificing attention to detail Comfortable managing complex stakeholder relationships including the board and internal and external executives and regulatory authorities. Comfort working in English, either as a first language or business fluent second language Nice to have: Exposure to work in an international environment Experience working with debt financing or securitisation structures French speaking Interview Process Intro, company fit and run through career history with the Talent team - 30-45 minutes - Video Call Technical, competency and team fit interview with the CEO - 60 minutes - Video Call Case Study - Prepare a customer review and present to the CEO and another member of leadership team - 60 minutes - Video Call Meet the team and Co Founder - Circa 90 minutes - Face 2 Face What's in it for you? We're offering the chance to really make a difference to Hokodo and the wider B2B payments and e-commerce industry. The opportunity for personal growth in a fast-moving startup is massive. Your opinion and feedback will be heard and valued. You'll feel a part of a very special team. We offer a highly competitive salary and benefits package, including share options. Share Options ️ Holiday entitlement : 25 days + bank holidays Annual Learning and Development budget ️ Globetrotter travel policy: Spend up to 60 days abroad each calendar year Health Insurance Taking well being seriously: Access to qualified therapist, confidentially via video or chat through Spill Enhanced Parental Leave Yearly offsites and other company socials: Previously, we have been to Malta & Majorca , as well as regular meetups in London, Paris and Lithuania . Pension: (we know this is not really a benefit - but we get asked a lot about pension contributions) Employer contribution of 3% and individual contribution of 5% based on qualified earnings. Our values Hokodo is more than a place to work. We're passionate about making our industry better and aren't afraid of the competition. We pride ourselves on our culture of down to earth employees who are always willing to go the extra mile to help each other out! Own the Outcome - We're committed to our tasks, and take pride in the outcome. It's never "not my job". We are bold, we are brave, and we embrace change in all its forms. Trust and Build Trust - We are committed to earning and fostering trust through honest communication and deliberate actions. We support our team and value each other's time, input, and take local decisions where possible. Never Be Satisfied - We challenge the norms and act boldly, even if it means failing. We are reflective, always learn from our mistakes, and continuously seek feedback and ways to improve. When something's not quite right, we crave to fix it. We're open to being challenged, and challenge others openly. No Passion, No Point - We bring passion and energy to everything we do. We get a lot done, and we have a good time doing it. We take every opportunity to celebrate our hard work, our wins - and some of our failures too! Be Genuine (No BS) - We are truthful and honest in our actions. We embrace and respect our individuality and encourage people to speak their mind. We are transparent and committed to doing what's best for each other, our customers and our company. Put simply, we care . Don't tick all of the boxes? Neither do we. We are driven by hiring not only by experience and relevance for the role but also our mission and values, and possess the right attitudes and behaviours for success. We celebrate anything 'outside of the box', so if you don't meet all of the listed tickbox criteria, please do still apply as we'd love to hear from you. The diversity of our team reflects the diversity of our community and customers. We not only welcome but celebrate diverse communities. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches and listen intently, and we are strongly committed to learning and improving on this as we grow.
Previous telephone sales experience is ESSENTIAL for this role. Stop scrolling and read on, this could be the best decision you make today! We have a fantastic opportunity for an experienced Telephone Sales Executive/Account Manager to join our lively central Brighton office. Black Sheep Utilities are a B2B energy procurement service . We partner with the 'Big Six' suppliers, plus many more, to ensure we negotiate the best utility prices for our customers. We generate our own leads in-house and every one of our customers has a named Account Manager. Our team of Account Managers focus on building and maintaining relationships with our existing customers throughout the lifecycle of their portfolio of products up to their renewal. They provide outstanding service to our customers whilst meeting their individual sales targets (and earning uncapped commission! ). Our Account Managers work closely with our Direct Sales Team by booking in renewal meetings and ensuring that no opportunity is missed to retain business . If you're an experienced Telephone Sales Executive/Account Manager, then you're probably already dreaming of what you're going to spend your big bucks on aren't you You'll already know that the job is hard, and we know that too, so in return for being _ 'outstanding in your field' _ you'll be rewarded with all sorts of goodies including: a competitive basic salary and uncapped commission (we regularly have agents hitting £1,200+ per month!), extra annual leave up for grabs through our attendance reward scheme, birthday leave (after 1 year service), regular incentives, prizes and company socials/events , kitchen and recreation area for lunch breaks stocked with a range of snacks and drinks (all free of charge!). We have a motto at Black Sheep, we are _ 'outstanding in our field' _! So, we don't want just anyone to apply, we will only entrust our existing customers to people who can show that they: Have significant previous B2B telesales experience providing an outstanding customer experience whilst carrying out business development with existing clients. Are target driven, self-motivated, and hungry to exceed their KPI's and to earn commission. Are resilient, able to work under pressure and be open to regular, constructive feedback. Are enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day. Can read the script (word for word!), authentically striving for perfection on every call. Can commit to the flock family! We are pretty full on, like to be social, participate in team games and incentives! You have to be in it to win it! Are you ready to join the _flock_? Ok, that's enough bleating on, (oh, 'ewe' MUST like sheep puns ) If you are up for a challenge, want to work hard and earn UNCAPPED commission then apply to join the flock now! This is a full-time office-based role, Monday - Friday. £27,000 - £40,000 OTE Job Types: Full-time, Permanent Pay: £27,000.00-£40,000.00 per year Benefits: Additional leave Company events Company pension Discounted or free food Free flu jabs Health & wellbeing programme Life insurance Private medical insurance Referral programme Store discount Schedule: Monday to Friday No weekends Supplemental pay types: Commission pay Application question(s): Are you available for full-time work? This role is office based in Preston Park, Brighton. Can you reliably commute here? Why did you leave your most recent role? This role is scripted and telephone based, what transferable skills/qualities can you bring to the role? What salary range do you expect from this role? What is your earliest available start date? Work Location: In person Reference ID: ACC MAN MAY 2024 Expected start date: 10/06/2024
May 05, 2024
Full time
Previous telephone sales experience is ESSENTIAL for this role. Stop scrolling and read on, this could be the best decision you make today! We have a fantastic opportunity for an experienced Telephone Sales Executive/Account Manager to join our lively central Brighton office. Black Sheep Utilities are a B2B energy procurement service . We partner with the 'Big Six' suppliers, plus many more, to ensure we negotiate the best utility prices for our customers. We generate our own leads in-house and every one of our customers has a named Account Manager. Our team of Account Managers focus on building and maintaining relationships with our existing customers throughout the lifecycle of their portfolio of products up to their renewal. They provide outstanding service to our customers whilst meeting their individual sales targets (and earning uncapped commission! ). Our Account Managers work closely with our Direct Sales Team by booking in renewal meetings and ensuring that no opportunity is missed to retain business . If you're an experienced Telephone Sales Executive/Account Manager, then you're probably already dreaming of what you're going to spend your big bucks on aren't you You'll already know that the job is hard, and we know that too, so in return for being _ 'outstanding in your field' _ you'll be rewarded with all sorts of goodies including: a competitive basic salary and uncapped commission (we regularly have agents hitting £1,200+ per month!), extra annual leave up for grabs through our attendance reward scheme, birthday leave (after 1 year service), regular incentives, prizes and company socials/events , kitchen and recreation area for lunch breaks stocked with a range of snacks and drinks (all free of charge!). We have a motto at Black Sheep, we are _ 'outstanding in our field' _! So, we don't want just anyone to apply, we will only entrust our existing customers to people who can show that they: Have significant previous B2B telesales experience providing an outstanding customer experience whilst carrying out business development with existing clients. Are target driven, self-motivated, and hungry to exceed their KPI's and to earn commission. Are resilient, able to work under pressure and be open to regular, constructive feedback. Are enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day. Can read the script (word for word!), authentically striving for perfection on every call. Can commit to the flock family! We are pretty full on, like to be social, participate in team games and incentives! You have to be in it to win it! Are you ready to join the _flock_? Ok, that's enough bleating on, (oh, 'ewe' MUST like sheep puns ) If you are up for a challenge, want to work hard and earn UNCAPPED commission then apply to join the flock now! This is a full-time office-based role, Monday - Friday. £27,000 - £40,000 OTE Job Types: Full-time, Permanent Pay: £27,000.00-£40,000.00 per year Benefits: Additional leave Company events Company pension Discounted or free food Free flu jabs Health & wellbeing programme Life insurance Private medical insurance Referral programme Store discount Schedule: Monday to Friday No weekends Supplemental pay types: Commission pay Application question(s): Are you available for full-time work? This role is office based in Preston Park, Brighton. Can you reliably commute here? Why did you leave your most recent role? This role is scripted and telephone based, what transferable skills/qualities can you bring to the role? What salary range do you expect from this role? What is your earliest available start date? Work Location: In person Reference ID: ACC MAN MAY 2024 Expected start date: 10/06/2024
Sales Executive Are you a high performing sales executive looking for a change and to progress further your career? If so Pembrook Resourcing are currently looking for a Car Sales Executive to join their client's sales department. The Role - As a Sales Executive you will be accountable for identifying and developing prospects, working with individual customers to understand their needs, to guide them towards the most appropriate product and agree the sale. Your day will include: Demonstrating the most suitable options to the customer, understanding, and adapting to their buying strategy and encouraging them to experience the product through test drives. Agreeing the price and payment method and any finance arrangements with the customer direct, working within company guidelines. Positively participating in training and development opportunities to assist the Group in achieving its aims and objectives. Liaising with Sales Administration to ensure product availability fits with customer's expectations, places the order, updates customer records and schedules any complementary Services/additional work to be completed on the vehicle before the delivery date. Ensuring that each delivery is followed up with a personal call to check the customer is happy. Maintains contact with customers to build relationships and future business. Planning and organising own daily selling activity - for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business. Works with colleagues and other teams across the dealership to provide a seamless service to customers. Have you got what it takes? Able to plan, organise self and meet agreed work deadlines. Able to assimilate information quickly and provide considered responses. Strong work ethic and adaptable to change. Attention to detail and maintains good, accurate quality of work. Ability to work to tight deadlines to achieve the business needs. Able to react positively to organisational and market changes. PC, Microsoft, and web literate. Key Skills - Negotiation skills Passion for cars Face to face sales Approachable Hunger to succeed Financially driven IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
May 05, 2024
Full time
Sales Executive Are you a high performing sales executive looking for a change and to progress further your career? If so Pembrook Resourcing are currently looking for a Car Sales Executive to join their client's sales department. The Role - As a Sales Executive you will be accountable for identifying and developing prospects, working with individual customers to understand their needs, to guide them towards the most appropriate product and agree the sale. Your day will include: Demonstrating the most suitable options to the customer, understanding, and adapting to their buying strategy and encouraging them to experience the product through test drives. Agreeing the price and payment method and any finance arrangements with the customer direct, working within company guidelines. Positively participating in training and development opportunities to assist the Group in achieving its aims and objectives. Liaising with Sales Administration to ensure product availability fits with customer's expectations, places the order, updates customer records and schedules any complementary Services/additional work to be completed on the vehicle before the delivery date. Ensuring that each delivery is followed up with a personal call to check the customer is happy. Maintains contact with customers to build relationships and future business. Planning and organising own daily selling activity - for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business. Works with colleagues and other teams across the dealership to provide a seamless service to customers. Have you got what it takes? Able to plan, organise self and meet agreed work deadlines. Able to assimilate information quickly and provide considered responses. Strong work ethic and adaptable to change. Attention to detail and maintains good, accurate quality of work. Ability to work to tight deadlines to achieve the business needs. Able to react positively to organisational and market changes. PC, Microsoft, and web literate. Key Skills - Negotiation skills Passion for cars Face to face sales Approachable Hunger to succeed Financially driven IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills and experience to Citi's Legal team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team Overview The Commodities Legal team is part of Citi's Markets Legal Function and includes commodities lawyers based in London, Houston, New York and Singapore. The team is responsible for advising Citi's Commodities Business and key internal stakeholders on the legal and regulatory risks associated with the full spectrum of commodities trading activity, including physical commodity financing and trading activities, as well as financial derivatives products across all traded commodities: oil and gas, electricity, industrial metals, precious metals and agricultural products. What you'll do This is a Senior Lead Counsel position responsible for accomplishing results through directing day-to-day legal activities as part of Citi's Markets Legal Function. The overall objective of this role is to provide legal analysis, advice, guidance and decision making within specific areas of expertise related to the Commodities Business in London and in partnership with Legal colleagues globally. This role requires a thorough understanding of global commodities markets and the strategic direction of the Commodities Business, combined with a solid conceptual / practical grounding in the laws and regulations applicable to the products and geographies in which Citi trades. The role provides support in the development of medium-to-long term plans and functional strategies for the Commodities Business as well as developing and executing the Commodities Legal team's strategies. This role has authority to negotiate and make independent decisions on issues / activities that have critical impact or influence on Citi's Commodities Business revenues, capital and business operations. What we'll need from you A Qualified Lawyer with relevant industry experience, including experience in an in-house legal role Expertise and transactional experience in a range of physical and financial commodities transactions and products, including the financing of physical commodities (oil, gas, electricity, precious and base metals, agricultural products, etc.) in storage and in transit, energy trading, commodity hedging and investment-driven transactions for all types of commodities and products, including renewables and carbon products Familiarity with the requirements applicable to a commodities business within a bank is preferred, including an awareness of US bank regulatory considerations; experience in working with regulators/regulatory bodies is preferred Comprehensive knowledge of applicable laws and practices across jurisdictions, including those related to shipping; insurance; storage; environmental risk issues; the taking of legal security; UK, EU and international regulations applicable to commodities markets including over-the-counter (OTC) derivatives and exchange-traded futures Knowledge of commodities legal documentation (including ISDA and physical annexes, Master Sales & Purchase Agreements, GT&Cs for oil, gas, LNG, and standard physical trading agreements: EFET, NBP, ZBT, GTMA, SCoTA, IETA and ERPA) Excellent written, verbal, presentation, problem solving and analytical skills; Ability to handle multiple complex and confidential matters under time and pressure; Effective negotiation skills and ability to maintain effective relationships at executive levels Excellent leadership, interpersonal and organisational skills What we can offer you This is a role that will offer you the opportunity to build and develop an in-depth knowledge within Legal and drive your career forward. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Legal Job Family: Legal - Product Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
May 05, 2024
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills and experience to Citi's Legal team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team Overview The Commodities Legal team is part of Citi's Markets Legal Function and includes commodities lawyers based in London, Houston, New York and Singapore. The team is responsible for advising Citi's Commodities Business and key internal stakeholders on the legal and regulatory risks associated with the full spectrum of commodities trading activity, including physical commodity financing and trading activities, as well as financial derivatives products across all traded commodities: oil and gas, electricity, industrial metals, precious metals and agricultural products. What you'll do This is a Senior Lead Counsel position responsible for accomplishing results through directing day-to-day legal activities as part of Citi's Markets Legal Function. The overall objective of this role is to provide legal analysis, advice, guidance and decision making within specific areas of expertise related to the Commodities Business in London and in partnership with Legal colleagues globally. This role requires a thorough understanding of global commodities markets and the strategic direction of the Commodities Business, combined with a solid conceptual / practical grounding in the laws and regulations applicable to the products and geographies in which Citi trades. The role provides support in the development of medium-to-long term plans and functional strategies for the Commodities Business as well as developing and executing the Commodities Legal team's strategies. This role has authority to negotiate and make independent decisions on issues / activities that have critical impact or influence on Citi's Commodities Business revenues, capital and business operations. What we'll need from you A Qualified Lawyer with relevant industry experience, including experience in an in-house legal role Expertise and transactional experience in a range of physical and financial commodities transactions and products, including the financing of physical commodities (oil, gas, electricity, precious and base metals, agricultural products, etc.) in storage and in transit, energy trading, commodity hedging and investment-driven transactions for all types of commodities and products, including renewables and carbon products Familiarity with the requirements applicable to a commodities business within a bank is preferred, including an awareness of US bank regulatory considerations; experience in working with regulators/regulatory bodies is preferred Comprehensive knowledge of applicable laws and practices across jurisdictions, including those related to shipping; insurance; storage; environmental risk issues; the taking of legal security; UK, EU and international regulations applicable to commodities markets including over-the-counter (OTC) derivatives and exchange-traded futures Knowledge of commodities legal documentation (including ISDA and physical annexes, Master Sales & Purchase Agreements, GT&Cs for oil, gas, LNG, and standard physical trading agreements: EFET, NBP, ZBT, GTMA, SCoTA, IETA and ERPA) Excellent written, verbal, presentation, problem solving and analytical skills; Ability to handle multiple complex and confidential matters under time and pressure; Effective negotiation skills and ability to maintain effective relationships at executive levels Excellent leadership, interpersonal and organisational skills What we can offer you This is a role that will offer you the opportunity to build and develop an in-depth knowledge within Legal and drive your career forward. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Legal Job Family: Legal - Product Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Job Title: Senior Customer Support Executive Location: Office Based, Redburn Road, Westerhope, Newcastle Upon Tyne Salary: Based on experience Job type: Full time, Permanent Working Hours: 37.5hr per Week (08:30 - 17:00) Based in Newcastle upon Tyne, we are a family-owned business that was founded in 1946. We manufacture a range of industrial doors and install though out the UK as well as service overseas contracts. We bring generations of engineering experience and pioneering product expertise to customers worldwide. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK The Role: Reporting to the Customer Support Manager, you will be sitting within the Customer Support Team. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. This is an exciting opportunity for a highly motivated individual, who has a proven track record of successful customer service and management skills. As the senior customer support executive, you will deputise for the customer support manager where necessary. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. Duties And Key Responsibilities Duties will involve but are not limited to: - Develop and maintain strong relationships with customers Handle escalated customer issues and complaints, demonstrating strong problem-solving skills and a commitment to achieving positive outcomes Act as a liaison between customers and internal teams, advocating for customer needs and ensuring timely resolution of issues Stay informed of new information relating to products, legislation, and best and share knowledge and insights with the team Monitor team performance, identify trends and areas for improvement, and areas for improvement and opportunities for training Possessing excellent product knowledge to enhance customer support Generate technical quotations Verification of engineer's daily/weekly timesheets Processing Engineers wages Assisting with reporting of departmental KPI's Monitor & manage van fleet Departmental invoicing where required Process & monitor returns to suppliers Update and maintain the company CRM Lead by example, fostering a positive and collaborative work environment, and inspiring team members to deliver their best work Any other reasonable task as required by the Customer Support Manager The Candidate: Skills / Training: Basic people management and leadership skills Proven experience in a customer support or service role Excellent communication & interpersonal skills, with the ability to interact with customers, team members and stakeholders at all levels Strong problem solving and decision-making skills Excellent organisational skills and attention to details with the ability to manage multiple tasks simultaneously Commitment to delivering exceptional customer service and exceeding customer expectations Ability to thrive under pressure Knowledge of Microsoft Excel, Word, & PowerPoint Understanding of CRM systems desirable but not essential General Responsibilities: Align company and employee core values. If you see something that is wrong do something about correcting it. Be responsible and get things done. Share information and work towards team building. Establish/understand your key performance indicators and maintain this measure so both you and the company know how your performance is measured. Be a good team member, demonstrating loyalty and commitment to the organization and team members and always do your best. To be fully aware of and adhere to the relevant policies and procedures. This job description is intended as a guide to the duties and responsibilities of the post. It does not seek to define all the duties and is subject to amendment/alteration which will be made after full discussion with the post holder. Benefits: 22 days of annual leave (Additional awarded for service) Life insurance Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Team Leader, Senior Customer Service Executive, Account Coordinator, Customer Account Executive, Client Support Team Leader, Customer Service Support Lead, Senior Client Support Executive, Construction Customer Service Team Lead may also be considered for this role.
May 05, 2024
Full time
Job Title: Senior Customer Support Executive Location: Office Based, Redburn Road, Westerhope, Newcastle Upon Tyne Salary: Based on experience Job type: Full time, Permanent Working Hours: 37.5hr per Week (08:30 - 17:00) Based in Newcastle upon Tyne, we are a family-owned business that was founded in 1946. We manufacture a range of industrial doors and install though out the UK as well as service overseas contracts. We bring generations of engineering experience and pioneering product expertise to customers worldwide. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK The Role: Reporting to the Customer Support Manager, you will be sitting within the Customer Support Team. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. This is an exciting opportunity for a highly motivated individual, who has a proven track record of successful customer service and management skills. As the senior customer support executive, you will deputise for the customer support manager where necessary. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. Duties And Key Responsibilities Duties will involve but are not limited to: - Develop and maintain strong relationships with customers Handle escalated customer issues and complaints, demonstrating strong problem-solving skills and a commitment to achieving positive outcomes Act as a liaison between customers and internal teams, advocating for customer needs and ensuring timely resolution of issues Stay informed of new information relating to products, legislation, and best and share knowledge and insights with the team Monitor team performance, identify trends and areas for improvement, and areas for improvement and opportunities for training Possessing excellent product knowledge to enhance customer support Generate technical quotations Verification of engineer's daily/weekly timesheets Processing Engineers wages Assisting with reporting of departmental KPI's Monitor & manage van fleet Departmental invoicing where required Process & monitor returns to suppliers Update and maintain the company CRM Lead by example, fostering a positive and collaborative work environment, and inspiring team members to deliver their best work Any other reasonable task as required by the Customer Support Manager The Candidate: Skills / Training: Basic people management and leadership skills Proven experience in a customer support or service role Excellent communication & interpersonal skills, with the ability to interact with customers, team members and stakeholders at all levels Strong problem solving and decision-making skills Excellent organisational skills and attention to details with the ability to manage multiple tasks simultaneously Commitment to delivering exceptional customer service and exceeding customer expectations Ability to thrive under pressure Knowledge of Microsoft Excel, Word, & PowerPoint Understanding of CRM systems desirable but not essential General Responsibilities: Align company and employee core values. If you see something that is wrong do something about correcting it. Be responsible and get things done. Share information and work towards team building. Establish/understand your key performance indicators and maintain this measure so both you and the company know how your performance is measured. Be a good team member, demonstrating loyalty and commitment to the organization and team members and always do your best. To be fully aware of and adhere to the relevant policies and procedures. This job description is intended as a guide to the duties and responsibilities of the post. It does not seek to define all the duties and is subject to amendment/alteration which will be made after full discussion with the post holder. Benefits: 22 days of annual leave (Additional awarded for service) Life insurance Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Team Leader, Senior Customer Service Executive, Account Coordinator, Customer Account Executive, Client Support Team Leader, Customer Service Support Lead, Senior Client Support Executive, Construction Customer Service Team Lead may also be considered for this role.
Strategic Reward Advisory Manager page is loaded Strategic Reward Advisory Manager Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R15071 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Part of our Global Employer Services division, Strategic Reward Advisory takes pride in working with entrepreneurial, fast growing businesses to help them engage and incentivise their workforce. The projects are exciting, collaborative and often very different, where everyone thinks outside the box to solve complex problems for their clients. Here there is a great sense of unity and shared expertise as you'll gain exposure to colleagues and clients at all levels, right from day one. It's ambition that matters - you can build your experience in a specialist area with all the training, support and development opportunities you need to go far. We're looking for someone with: Minimum of five years of professional experience in a remuneration-related role within reward consulting or inhouse An in-depth technical knowledge of executive remuneration and/or broad-based rewards, including pay benchmarking, bonus and equity incentive plan design and performance monitoring, reward strategy, corporate governance and remuneration reporting, job evaluation and grading, gender pay gap reporting, wellbeing and recognition etc. Knowledge of how market data surveys work is a plus. Interest in the wider HR, tax and accounting implications of reward Good analytics skills and experience in research, data manipulation and modelling Excellent written and verbal communication, and proficiency in MS Office (Excel and PowerPoint) Focus on producing high quality outputs and attention to detail Interest in mentoring and coaching more junior staff Good interpersonal skills and relationship building both internal and external stakeholders Educated to degree level, ideally in business, human resources, law, accounting, finance or a related field You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 05, 2024
Full time
Strategic Reward Advisory Manager page is loaded Strategic Reward Advisory Manager Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R15071 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Part of our Global Employer Services division, Strategic Reward Advisory takes pride in working with entrepreneurial, fast growing businesses to help them engage and incentivise their workforce. The projects are exciting, collaborative and often very different, where everyone thinks outside the box to solve complex problems for their clients. Here there is a great sense of unity and shared expertise as you'll gain exposure to colleagues and clients at all levels, right from day one. It's ambition that matters - you can build your experience in a specialist area with all the training, support and development opportunities you need to go far. We're looking for someone with: Minimum of five years of professional experience in a remuneration-related role within reward consulting or inhouse An in-depth technical knowledge of executive remuneration and/or broad-based rewards, including pay benchmarking, bonus and equity incentive plan design and performance monitoring, reward strategy, corporate governance and remuneration reporting, job evaluation and grading, gender pay gap reporting, wellbeing and recognition etc. Knowledge of how market data surveys work is a plus. Interest in the wider HR, tax and accounting implications of reward Good analytics skills and experience in research, data manipulation and modelling Excellent written and verbal communication, and proficiency in MS Office (Excel and PowerPoint) Focus on producing high quality outputs and attention to detail Interest in mentoring and coaching more junior staff Good interpersonal skills and relationship building both internal and external stakeholders Educated to degree level, ideally in business, human resources, law, accounting, finance or a related field You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We are currently seeking an Account Executive (Technician) to help continue build out of our offering within Structured Risk. The successful candidate will work across both Property and Casualty (Re)Insurance lines and will support an existing team that is working on and handling an existing portfolio of material sized placements. We expect the candidate to work closely with our Global Team and they will be expected to play an integral role in the end-to-end client servicing function, helping to build out and enhance process, infrastructure, and service offering. This is an exciting opportunity to join a team that has made impressive strides in a short period of time. The role offers fantastic opportunities to develop a career. The remit is broad and will span across both Insurance and Reinsurance Lines of Business covering Large and Complex single risk, Facilities and Reinsurance (Proportional, and Non-Proportional). This is an excellent opportunity for somebody looking to learn the fundamentals of the industry, working within a small/agile team with high visibility and contribution towards front-end decision making. The Role Placing and billing speciality with high knowledge of the Client Excellent Model, Compliance (including Third Party Scorecards, Sanctions, Country Licensing etc). Assist with preparation and maintenance of policy documentation (including market reform contracts and endorsements), company and market tools, arranging invoices promptly and resolving queries. Exceptional client service by providing responsive and proactive support to our clients. Adherence to WTW values and consistent demonstration of a high level of professionalism. Build internal and intercompany relationships within all WTW departments, including Mumbai, Operations (GB, US), Compliance, Wordings, Legal, Account, Settlement and Claims. Work with the Structured Risk team to establish new, go-forward policies and procedures for new growth areas i.e. handling + life cycle management of Facilities and Reinsurance - Proportional, Non-Proportional business. Help build out reporting metrics utilising data and key reports to track progress towards objectives. The Requirements Preferably ACII qualified or working towards professional qualifications (i.e. CII). (Re)Insurance experience preferable but not essential. Relevant experience and reputation for servicing clients in the (re)insurance industry or similar profession. Strong capabilities in respect of using and adopting IT, software, and applications. Good analytical capabilities Able to prioritise, manage deadlines and work under pressure. Operates with a sense of urgency and client first attitude at all times. Excellent attention to detail. Good technical skills. Good communication, negotiation, and adaptive interpersonal skills. Must be prepared to work with integrity and openness, complying at all times with FCA requirements. Good IT skills with good Excel usage capability Quantitative background preferred but not essential. Equal Opportunity Employer At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
May 05, 2024
Full time
We are currently seeking an Account Executive (Technician) to help continue build out of our offering within Structured Risk. The successful candidate will work across both Property and Casualty (Re)Insurance lines and will support an existing team that is working on and handling an existing portfolio of material sized placements. We expect the candidate to work closely with our Global Team and they will be expected to play an integral role in the end-to-end client servicing function, helping to build out and enhance process, infrastructure, and service offering. This is an exciting opportunity to join a team that has made impressive strides in a short period of time. The role offers fantastic opportunities to develop a career. The remit is broad and will span across both Insurance and Reinsurance Lines of Business covering Large and Complex single risk, Facilities and Reinsurance (Proportional, and Non-Proportional). This is an excellent opportunity for somebody looking to learn the fundamentals of the industry, working within a small/agile team with high visibility and contribution towards front-end decision making. The Role Placing and billing speciality with high knowledge of the Client Excellent Model, Compliance (including Third Party Scorecards, Sanctions, Country Licensing etc). Assist with preparation and maintenance of policy documentation (including market reform contracts and endorsements), company and market tools, arranging invoices promptly and resolving queries. Exceptional client service by providing responsive and proactive support to our clients. Adherence to WTW values and consistent demonstration of a high level of professionalism. Build internal and intercompany relationships within all WTW departments, including Mumbai, Operations (GB, US), Compliance, Wordings, Legal, Account, Settlement and Claims. Work with the Structured Risk team to establish new, go-forward policies and procedures for new growth areas i.e. handling + life cycle management of Facilities and Reinsurance - Proportional, Non-Proportional business. Help build out reporting metrics utilising data and key reports to track progress towards objectives. The Requirements Preferably ACII qualified or working towards professional qualifications (i.e. CII). (Re)Insurance experience preferable but not essential. Relevant experience and reputation for servicing clients in the (re)insurance industry or similar profession. Strong capabilities in respect of using and adopting IT, software, and applications. Good analytical capabilities Able to prioritise, manage deadlines and work under pressure. Operates with a sense of urgency and client first attitude at all times. Excellent attention to detail. Good technical skills. Good communication, negotiation, and adaptive interpersonal skills. Must be prepared to work with integrity and openness, complying at all times with FCA requirements. Good IT skills with good Excel usage capability Quantitative background preferred but not essential. Equal Opportunity Employer At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
We are currently recruiting for fast growing and highly ambitious broking group, who have several offices, and are now keen to add 2 new Account Handlers to their team, to work from their Orpington office. This firm have impressive long-term growth plans, backed by an ambitious owner, so offer a great place to work for career motivated individuals. They handle a wide array of commercial risks well as some HNW business, but this role will focus on the commercial side of the business. As a Commercial Account Handler, you will be responsible for handling all types of commercial insurance which will include Commercial Combined, Shop, Office, Liability, Motor Fleet, Professional Indemnity, BI and D & O. You will handle a book of existing clients and be responsible for managing their accounts on a day to day basis, supporting the Account Executives and Directors. In order to be considered for this role, you will need to have at least 1 year + experience gained already in Commercial Insurance working in a broking role. Individuals who are working towards there CII qualification would be at a distinct advantage however this is not essential. You will have a professional, driven attitude and will be able to establish strong relationships with clients to obtain repeat business. Acturis experience is also preferred. On offer is a salary of £27-30k depending on experience Office hours are Monday to Friday 9.00am to 5pm If you would like to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment
May 05, 2024
Full time
We are currently recruiting for fast growing and highly ambitious broking group, who have several offices, and are now keen to add 2 new Account Handlers to their team, to work from their Orpington office. This firm have impressive long-term growth plans, backed by an ambitious owner, so offer a great place to work for career motivated individuals. They handle a wide array of commercial risks well as some HNW business, but this role will focus on the commercial side of the business. As a Commercial Account Handler, you will be responsible for handling all types of commercial insurance which will include Commercial Combined, Shop, Office, Liability, Motor Fleet, Professional Indemnity, BI and D & O. You will handle a book of existing clients and be responsible for managing their accounts on a day to day basis, supporting the Account Executives and Directors. In order to be considered for this role, you will need to have at least 1 year + experience gained already in Commercial Insurance working in a broking role. Individuals who are working towards there CII qualification would be at a distinct advantage however this is not essential. You will have a professional, driven attitude and will be able to establish strong relationships with clients to obtain repeat business. Acturis experience is also preferred. On offer is a salary of £27-30k depending on experience Office hours are Monday to Friday 9.00am to 5pm If you would like to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment
Our client, a Lincolnshire and Nottinghamshire law firm. have been providing a service to clients for over 100 years. they are constantly investing their our people and infrastructure to ensure they are a leading law firm in todays market. Their position as a pre-eminent private client firm has been strengthened in the last few years by a growing reputation for helping clients with personal injury and clinical negligence claims. You will need: Law Degree (or equivalent); LPC qualification - Legal Executive qualification 3 - 6 years PQE as a solicitor or legal executive or equivalent experience as a personal injury legal advisor within a law firm Excellent IT and case management skills including Word/ Outlook and Excel Previous experience of working with case management systems will be an advantage Be able to present a professional image at all times to clients and collaborators Socially confident with good written and oral communication skills Location: Lincoln Hours: Monday-Friday, 9-5.30pm Capacity to up-skill with training Salary: 40-60k Additional Benefits: Company-wide bonus scheme - dependent company profitable 25 days annual leaveplus bank holidays Staff discount Annual Holiday Sale/Purchase scheme Benefit platform membership Life Assurance Flexible working Description They are inThe Legal 500, Clients Guide to the Best Law Firms, and currently looking for a candidate with 3-6 years PQE as a solicitor, legal executive or a someone with equivalent experience as a personal injury legal advisor, in order to run a busy caseload of personal injury cases, ranging from taking new instructions through to trial or settlement of litigated cases. This rolewill be based predominantly in their Lincoln office with flexibility to work from home part time after successful completion of a probationary period. Activities will be varied and will include, but are not limited to the following: To manage all client work allocated by the Head of Department. To ensure that all client work is progressed expeditiously and that the client is kept regularly informed on progress and oncosts. Exercise high standards of client care in a professional and pleasant manner. To achieve set performance targets. Ensure the confidentiality and security of all of the firms and client documentation and information. To maintain clear and precise communications with other personnel of the firm. To ensure good working relationships with external institutions and organisations. Experience Required Law Degree (or equivalent); LPC qualification; Legal Executive qualification. 3 - 6 years PQE as a solicitor or legal executive or equivalent experience as a personal injury legal advisor within a law firm. Excellent IT and case management skills, including Word, Outlook, and Excel. Previous experience of working with case management systems will be an advantage. Be able to present a professional image at all times to clients and collaborators. Socially confident with good written and oral communication skills. Hardworking and able to work to tight deadlines. Benefits include: Highly competitive salary commensurate with qualification and experience Bonus Scheme 25 days annual leave Staff discount Annual Holiday Sale/Purchase scheme Benefit platform membership Life Assurance Flexible working JBRP1_UKTJ
May 05, 2024
Full time
Our client, a Lincolnshire and Nottinghamshire law firm. have been providing a service to clients for over 100 years. they are constantly investing their our people and infrastructure to ensure they are a leading law firm in todays market. Their position as a pre-eminent private client firm has been strengthened in the last few years by a growing reputation for helping clients with personal injury and clinical negligence claims. You will need: Law Degree (or equivalent); LPC qualification - Legal Executive qualification 3 - 6 years PQE as a solicitor or legal executive or equivalent experience as a personal injury legal advisor within a law firm Excellent IT and case management skills including Word/ Outlook and Excel Previous experience of working with case management systems will be an advantage Be able to present a professional image at all times to clients and collaborators Socially confident with good written and oral communication skills Location: Lincoln Hours: Monday-Friday, 9-5.30pm Capacity to up-skill with training Salary: 40-60k Additional Benefits: Company-wide bonus scheme - dependent company profitable 25 days annual leaveplus bank holidays Staff discount Annual Holiday Sale/Purchase scheme Benefit platform membership Life Assurance Flexible working Description They are inThe Legal 500, Clients Guide to the Best Law Firms, and currently looking for a candidate with 3-6 years PQE as a solicitor, legal executive or a someone with equivalent experience as a personal injury legal advisor, in order to run a busy caseload of personal injury cases, ranging from taking new instructions through to trial or settlement of litigated cases. This rolewill be based predominantly in their Lincoln office with flexibility to work from home part time after successful completion of a probationary period. Activities will be varied and will include, but are not limited to the following: To manage all client work allocated by the Head of Department. To ensure that all client work is progressed expeditiously and that the client is kept regularly informed on progress and oncosts. Exercise high standards of client care in a professional and pleasant manner. To achieve set performance targets. Ensure the confidentiality and security of all of the firms and client documentation and information. To maintain clear and precise communications with other personnel of the firm. To ensure good working relationships with external institutions and organisations. Experience Required Law Degree (or equivalent); LPC qualification; Legal Executive qualification. 3 - 6 years PQE as a solicitor or legal executive or equivalent experience as a personal injury legal advisor within a law firm. Excellent IT and case management skills, including Word, Outlook, and Excel. Previous experience of working with case management systems will be an advantage. Be able to present a professional image at all times to clients and collaborators. Socially confident with good written and oral communication skills. Hardworking and able to work to tight deadlines. Benefits include: Highly competitive salary commensurate with qualification and experience Bonus Scheme 25 days annual leave Staff discount Annual Holiday Sale/Purchase scheme Benefit platform membership Life Assurance Flexible working JBRP1_UKTJ
Join this great Company as an Executive Assistant - based in offices in Peterborough. Are you a master of organisation and efficiency? Do you thrive in busy role, supporting high-level executives to achieve their goals? If so, we have an exciting opportunity for you to join our client as an Executive Assistant to 2 Senior Directors. About the Client:- They are a leading provider of education, accommodation, care to children and teenagers across the UK. As an E.A. you will play a pivotal role in supporting their Chief Executive and Director of Operations, ensuring they have the necessary support to excel in their roles. Responsibilities: As an E.A. you will play a pivotal role in supporting their Chief Executive and Director of Operations, ensuring they have the necessary support to excel in their roles. You will provide comprehensive administrative support to executives, handling tasks ranging from managing calendars and scheduling meetings to drafting communications and organising travel arrangements. Additionally, you will assist with the production of reports, presentations, and other materials as needed. Your attention to detail and ability to multitask will be crucial in meeting strict deadlines and maintaining accurate records of ongoing projects. Requirements: We are seeking candidates with solid experience as an E.A. preferably supporting C-Suite executives. Strong attention to detail, exceptional organisational skills, and proficiency in the MS Office suite are essential. Excellent verbal and written communication skills, along with the ability to build strong relationships with internal and external stakeholders, are also necessary for success in this role. Expectations: Our ideal candidate will always act with honesty and integrity, demonstrating reliability, punctuality, and professionalism in all aspects of their work.
May 05, 2024
Full time
Join this great Company as an Executive Assistant - based in offices in Peterborough. Are you a master of organisation and efficiency? Do you thrive in busy role, supporting high-level executives to achieve their goals? If so, we have an exciting opportunity for you to join our client as an Executive Assistant to 2 Senior Directors. About the Client:- They are a leading provider of education, accommodation, care to children and teenagers across the UK. As an E.A. you will play a pivotal role in supporting their Chief Executive and Director of Operations, ensuring they have the necessary support to excel in their roles. Responsibilities: As an E.A. you will play a pivotal role in supporting their Chief Executive and Director of Operations, ensuring they have the necessary support to excel in their roles. You will provide comprehensive administrative support to executives, handling tasks ranging from managing calendars and scheduling meetings to drafting communications and organising travel arrangements. Additionally, you will assist with the production of reports, presentations, and other materials as needed. Your attention to detail and ability to multitask will be crucial in meeting strict deadlines and maintaining accurate records of ongoing projects. Requirements: We are seeking candidates with solid experience as an E.A. preferably supporting C-Suite executives. Strong attention to detail, exceptional organisational skills, and proficiency in the MS Office suite are essential. Excellent verbal and written communication skills, along with the ability to build strong relationships with internal and external stakeholders, are also necessary for success in this role. Expectations: Our ideal candidate will always act with honesty and integrity, demonstrating reliability, punctuality, and professionalism in all aspects of their work.
Raymond George Consultancy Limited
Brighton, Sussex
Are you passionate about connecting & speaking with existing customers and introducing new service lines? Are known for offering great customer solutions? Read on! As a Business Solutions Executive, youll be the linchpin in fostering relationships with our clients existing clients. Your day-to-day will involve contacting and understanding those customer needs, listening, identifying challenges, and click apply for full job details
May 05, 2024
Full time
Are you passionate about connecting & speaking with existing customers and introducing new service lines? Are known for offering great customer solutions? Read on! As a Business Solutions Executive, youll be the linchpin in fostering relationships with our clients existing clients. Your day-to-day will involve contacting and understanding those customer needs, listening, identifying challenges, and click apply for full job details
Candidate Requirements: Previous experience working as an IFA Administrator, with knowledge of pensions and investments Previous administration experience (trainee) Ability to build relationships with clients and providers Able to work under own initiative and prioritise work Strong and effective communicator A keen eye for detail Team player Knowledge of XPLAN would be desirable Benefits: 9am-5pm - (rigid - no working late here!) 25 days holiday, increasing with service Pension 5% 4x DIS Annual bonus (up to 7% of salary), paid November Study Support Free parking Role: Are you an experienced IFA Administrator looking for a new challenge, in a smaller environment? Or an Administrator at the beginning of your career, keen to move into Financial Services and be part of a great, privately-owned business? Due to internal promotion and increasing levels of business, our client in Teesside (North), has an immediate opportunity for an IFA Administrator and an additional trainee Administrator. The team are inclusive and friendly, share and support each other and the business has a true family feel. Youll be encouraged to develop your career (if desired) and youll be proud to work with a team who excel in looking after their clients and providing a quality service. Additionally, the benefits are great, including team days, free parking and annual bonus. Responsibilities: Liaising with advisers, clients and providers Oversee administration and processing to completion Obtain illustrations and ensure support material is available Processing of commissions and payments Complete online processing of business on provider portals Check provider reports Raise invoices Enter and maintain client information on XPLAN system Able to take on additional office administration including typing, photocopying, maintaining filing system, dealing with post etc. Qualifications: Industry qualifications are not essential Know someone who the above job would be a perfect fit for? REFER THEM and receive £250 when they start in their new role! JBRP1_UKTJ
May 05, 2024
Full time
Candidate Requirements: Previous experience working as an IFA Administrator, with knowledge of pensions and investments Previous administration experience (trainee) Ability to build relationships with clients and providers Able to work under own initiative and prioritise work Strong and effective communicator A keen eye for detail Team player Knowledge of XPLAN would be desirable Benefits: 9am-5pm - (rigid - no working late here!) 25 days holiday, increasing with service Pension 5% 4x DIS Annual bonus (up to 7% of salary), paid November Study Support Free parking Role: Are you an experienced IFA Administrator looking for a new challenge, in a smaller environment? Or an Administrator at the beginning of your career, keen to move into Financial Services and be part of a great, privately-owned business? Due to internal promotion and increasing levels of business, our client in Teesside (North), has an immediate opportunity for an IFA Administrator and an additional trainee Administrator. The team are inclusive and friendly, share and support each other and the business has a true family feel. Youll be encouraged to develop your career (if desired) and youll be proud to work with a team who excel in looking after their clients and providing a quality service. Additionally, the benefits are great, including team days, free parking and annual bonus. Responsibilities: Liaising with advisers, clients and providers Oversee administration and processing to completion Obtain illustrations and ensure support material is available Processing of commissions and payments Complete online processing of business on provider portals Check provider reports Raise invoices Enter and maintain client information on XPLAN system Able to take on additional office administration including typing, photocopying, maintaining filing system, dealing with post etc. Qualifications: Industry qualifications are not essential Know someone who the above job would be a perfect fit for? REFER THEM and receive £250 when they start in their new role! JBRP1_UKTJ
WHAT YOU'LL DO BCG is looking for a Senior Director level Enterprise Architect to pioneer the way forward on the use of GenAI across BCG to deliver world class insights and benefits to our clients, and, drive efficiencies and new ways of working within our internal support teams. The heart of this role is to lead and evolve the architectures(s) that enable our leading edge uses of GenAI with our consulting and internal teams, for today and for our future. You will be an expert in GenAI and AI with multiple year experience of the consulting industry, ideally you would also have extensive background in knowledge management. You will be great at working with consulting and knowledge teams and an amazing collaborator, finding new ways of working using GenAI. You will know how to design, scale and run solutions at scale for a global company with extensive experience of architecting solutions using modern paradigms including cloud, containers, APIS and AI development. YOU'RE GOOD AT Energising our people to set a vision and see the possibilities for efficiency, effectiveness of using GenAI Finding great answers to complex and ambiguous questions, connecting and across teams to collaboratively develop enterprise, platform and solution architectures. You will seek diverse views, and with a growth mindset considering both conventional and unconventional answers. You will be high energy, able to match the fast-changing tech landscape and business priorities. You will exhibit high levels of autonomy, experiences and capable in driving change in a global, matrix organisation. Rolling up your sleeves and "doing", pioneering the way forward and bring others along with you. You produce high-quality Enterprise Architecture arguments and supporting materials. You are adept at agreeing these at different levels in the organisation. You must be a brilliant storyteller and amazing at PowerPoint. You will be at ease and brilliant at presenting to anyone on our C-suite. Influencing and collaborating with others, especially solution architects and technical leaders across the organisation. You will be passionate at developing others through mentoring, coaching, and sharing knowledge. Applying modern methodologies such as Kanban, Scrum, Lean, Design/Product thinking and UI/UX to your work and encouraging others to adopt and use these methods. Your passion is technology. You will be highly knowledgeable and conversant with modern computing paradigms and relentless in your curiosity to learn and apply this to your work. You will demonstrate expertise in modern digital thinking including GenAI, AI, data architecture, domain driven design, APIs, microservices, cloud, cloud security and identity services on cloud. Optimising your own role and delivering results. You understand that architecture is part of a value stream where we need to play our part in being efficient to help increase velocity and reduce risk across the architecture team and the teams we work with. YOU BRING (EXPERIENCE & QUALIFICATIONS) 10+ years' experience leading architecture work. Ideally a blend of experience in development, solution and enterprise architecture with multiple years' experience of AI and real-world experience of the latest GenAI technologies. Your experience will include: Deep knowledge of AI and GenAI Multiple successful experiences of leading the development of AI or GenAI driven solutions. Preparing materials for, and presenting at, senior levels including C-Suite. You are an expert storyteller and produce amazing PowerPoint. Leading the development of business cases and then landing agreeing at C-suite investment boards with minimal supervision Highly effective at influencing in a highly matrixed organisation Expert knowledge of consulting, you are likely to have been a consultant in your past. YOU'LL WORK WITH You will be reporting to the BCG IT Executive Director for Enterprise Architecture and work in the central Enterprise Architecture team. You will be working very closely with our knowledge team. This is an individual contributor role and will be expected to develop strong and influential relationships to all the architects working in AI and GenAI across all of BCG including our leading edge GenAI development teams in BCG X
May 05, 2024
Full time
WHAT YOU'LL DO BCG is looking for a Senior Director level Enterprise Architect to pioneer the way forward on the use of GenAI across BCG to deliver world class insights and benefits to our clients, and, drive efficiencies and new ways of working within our internal support teams. The heart of this role is to lead and evolve the architectures(s) that enable our leading edge uses of GenAI with our consulting and internal teams, for today and for our future. You will be an expert in GenAI and AI with multiple year experience of the consulting industry, ideally you would also have extensive background in knowledge management. You will be great at working with consulting and knowledge teams and an amazing collaborator, finding new ways of working using GenAI. You will know how to design, scale and run solutions at scale for a global company with extensive experience of architecting solutions using modern paradigms including cloud, containers, APIS and AI development. YOU'RE GOOD AT Energising our people to set a vision and see the possibilities for efficiency, effectiveness of using GenAI Finding great answers to complex and ambiguous questions, connecting and across teams to collaboratively develop enterprise, platform and solution architectures. You will seek diverse views, and with a growth mindset considering both conventional and unconventional answers. You will be high energy, able to match the fast-changing tech landscape and business priorities. You will exhibit high levels of autonomy, experiences and capable in driving change in a global, matrix organisation. Rolling up your sleeves and "doing", pioneering the way forward and bring others along with you. You produce high-quality Enterprise Architecture arguments and supporting materials. You are adept at agreeing these at different levels in the organisation. You must be a brilliant storyteller and amazing at PowerPoint. You will be at ease and brilliant at presenting to anyone on our C-suite. Influencing and collaborating with others, especially solution architects and technical leaders across the organisation. You will be passionate at developing others through mentoring, coaching, and sharing knowledge. Applying modern methodologies such as Kanban, Scrum, Lean, Design/Product thinking and UI/UX to your work and encouraging others to adopt and use these methods. Your passion is technology. You will be highly knowledgeable and conversant with modern computing paradigms and relentless in your curiosity to learn and apply this to your work. You will demonstrate expertise in modern digital thinking including GenAI, AI, data architecture, domain driven design, APIs, microservices, cloud, cloud security and identity services on cloud. Optimising your own role and delivering results. You understand that architecture is part of a value stream where we need to play our part in being efficient to help increase velocity and reduce risk across the architecture team and the teams we work with. YOU BRING (EXPERIENCE & QUALIFICATIONS) 10+ years' experience leading architecture work. Ideally a blend of experience in development, solution and enterprise architecture with multiple years' experience of AI and real-world experience of the latest GenAI technologies. Your experience will include: Deep knowledge of AI and GenAI Multiple successful experiences of leading the development of AI or GenAI driven solutions. Preparing materials for, and presenting at, senior levels including C-Suite. You are an expert storyteller and produce amazing PowerPoint. Leading the development of business cases and then landing agreeing at C-suite investment boards with minimal supervision Highly effective at influencing in a highly matrixed organisation Expert knowledge of consulting, you are likely to have been a consultant in your past. YOU'LL WORK WITH You will be reporting to the BCG IT Executive Director for Enterprise Architecture and work in the central Enterprise Architecture team. You will be working very closely with our knowledge team. This is an individual contributor role and will be expected to develop strong and influential relationships to all the architects working in AI and GenAI across all of BCG including our leading edge GenAI development teams in BCG X
Blue Arrow is proud to be working exclusively in partnership with an excellent client who specialise within the Higher Education Sector - Nottingham Trent University. They are seeking a talented and experienced individual in the position of a Head of Catering & Hospitality that will be accountable for operational management of both a cost effective and customer focussed Catering offer for over 41,000 students, staff, and event guests. To ensure the business meets the financial obligations agreed, underpinned by strong health and safety protocols and a sustainability ethos. About the Head of Hospitality and Catering Role You will be the direct point of contact for over 6 large volume sites (5 based in Nottingham), so it is imperative you have experience either from a HE/Contract Caterer background or in a similar role. You will be supporting a Top 10 UK University which sees an average of a £3-£4 million annual turnover and has catered for over 4,500 events last year alone! Salary: £63,702 - £71,052 Hours: 37 hours per week (Mon-Fri) - some weekend and evenings will be included from time to time depending on business needs/events. This is a full-time permanent position, based on site 5 days a week between the Nottingham Campuses. What duties will be included in the Head of Hospitality and Catering role? Operational Management Lead and manage the range of catering outlets across all four campuses: delivering an attractive, high-quality offer, excellence and consistency in service delivery and achievement of commercial targets, associated KPIs and implementing improvements as necessary. Have oversight for the Catering and Hospitality offer at our Confetti Nottingham and London campuses. Identify opportunities for new and extended business income generation supported by appropriate business cases. Present and implement an annual business plan, scoping and specifying what and how the business objectives will be delivered and report upon the outcomes. Exercise strong budgetary and forecasting management, with dual responsibility for revenue growth and effective cost control. Operate, develop, and identify scope for effective use of IT systems including tills, cashless payment, stock control, Kinetics and Hospitality booking systems. Lead the thinking on new offers, opportunities, and trends to ensure the department continues to evolve. Effective oversight of Catering fixtures and equipment, ensuring investment requirements are planned accordingly. Develop and review departmental Standard Operating Procedures on a regular basis striving for operational excellence. Customer Service Set, communicate and manage standards of performance for all aspects of activity conducted within areas of accountability fostered within a challenging and supportive environment. Develop and maintain strongly motivated and effective teams with a structure that is flexible and designed to accommodate the nature of fluctuating demand profile. Manage complex human resource issues including sickness absence, conduct and performance management. Oversee the effective implementation of the Staff appraisal process and ensure compliance throughout the department. Ensure complaints and negative feedback to the service are dealt with in a satisfactory and timely manner and make recommendations for improvement as required. Accountable for the effective recruitment for the department, identifying gaps in resource and creating new. positions where necessary. Stakeholders and Policy Work closely with other departmental stakeholders in the delivery of internal and external events including but not limited to delegate conferences and day meetings, dinners, and reputational events such as Open Days, Graduation Ceremonies and various University Executive Team led events. Be responsible for compliance with all relevant legislation and University policy and procedures, and to specifically manage health and safety matters relating to catering and hospitality activities including public entertainment and liquor licence for the University. Ensure the effective engagement with the University's sustainability policy and carbon emissions reduction agenda is established, enhanced, and maintained. Hold full accountability for the alcohol provision, including being a designated Premises Supervisor for the University. Communications Analyse data provided by customers, other departments, stakeholders, and colleagues, and provide detailed reports and action plans to senior colleagues; shaping these plans by benchmarking against Public and Private sector organisations to ensure that the best practice is applied, where appropriate, and that prices are market competitive. Liaise with marketing colleagues to deliver a marketing strategy that increases loyalty, spend and advocacy. What will you bring to the Head of Catering and Hospitality role? You will be an excellent communicator and hold exceptional interpersonal skills, including the ability to build and maintain positive working relationships with both internal and external stakeholders. You will be commercially focussed with the ability to be creative in delivering a service that is fit for purpose. You will hold financial management skills, which includes budget setting and accurate analysis of sales and forecasts. You will be a natural leader, that can motivate, influence, and develop a large team and confident in successfully managing complex HR issues, including sickness, absence, conduct and performance. You will be competent in your abilities to manage projects to a successful conclusion and be confident in drafting proposals policies and reports. Essential experience Knowledge of Health and Safety & food standards legislation including COSHH Knowledge of public entertainment and alcohol licences Significant experience of managing a complex catering function including conference, hospitality, and retail at a senior level. Experience of providing catering services for a host of events. Experience of managing multi-site operations. Experience of budgetary planning and financial management to maximise profits and minimise costs. Experience of leading and managing change within a large organisation. Educated to A level or equivalent relevant experience. Full valid driving license. Eligible to apply for a Personal Alcohol License. Level 4 in Food Safety Management. Essential Competencies Communicating and Influencing Customer Focus Organisation and Delivery Adaptability Leading and Coaching Desirable skills and experience Experience of managing a service within the Higher Education sector. Experience of leading an award-winning service. Previous designated Premises Supervisor (Alcohol). Educated to degree level. Membership of industry relevant professional body. Professional qualification in a relevant field. Relevant qualification in Catering and Hospitality Management. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. JBRP1_UKTJ
May 05, 2024
Full time
Blue Arrow is proud to be working exclusively in partnership with an excellent client who specialise within the Higher Education Sector - Nottingham Trent University. They are seeking a talented and experienced individual in the position of a Head of Catering & Hospitality that will be accountable for operational management of both a cost effective and customer focussed Catering offer for over 41,000 students, staff, and event guests. To ensure the business meets the financial obligations agreed, underpinned by strong health and safety protocols and a sustainability ethos. About the Head of Hospitality and Catering Role You will be the direct point of contact for over 6 large volume sites (5 based in Nottingham), so it is imperative you have experience either from a HE/Contract Caterer background or in a similar role. You will be supporting a Top 10 UK University which sees an average of a £3-£4 million annual turnover and has catered for over 4,500 events last year alone! Salary: £63,702 - £71,052 Hours: 37 hours per week (Mon-Fri) - some weekend and evenings will be included from time to time depending on business needs/events. This is a full-time permanent position, based on site 5 days a week between the Nottingham Campuses. What duties will be included in the Head of Hospitality and Catering role? Operational Management Lead and manage the range of catering outlets across all four campuses: delivering an attractive, high-quality offer, excellence and consistency in service delivery and achievement of commercial targets, associated KPIs and implementing improvements as necessary. Have oversight for the Catering and Hospitality offer at our Confetti Nottingham and London campuses. Identify opportunities for new and extended business income generation supported by appropriate business cases. Present and implement an annual business plan, scoping and specifying what and how the business objectives will be delivered and report upon the outcomes. Exercise strong budgetary and forecasting management, with dual responsibility for revenue growth and effective cost control. Operate, develop, and identify scope for effective use of IT systems including tills, cashless payment, stock control, Kinetics and Hospitality booking systems. Lead the thinking on new offers, opportunities, and trends to ensure the department continues to evolve. Effective oversight of Catering fixtures and equipment, ensuring investment requirements are planned accordingly. Develop and review departmental Standard Operating Procedures on a regular basis striving for operational excellence. Customer Service Set, communicate and manage standards of performance for all aspects of activity conducted within areas of accountability fostered within a challenging and supportive environment. Develop and maintain strongly motivated and effective teams with a structure that is flexible and designed to accommodate the nature of fluctuating demand profile. Manage complex human resource issues including sickness absence, conduct and performance management. Oversee the effective implementation of the Staff appraisal process and ensure compliance throughout the department. Ensure complaints and negative feedback to the service are dealt with in a satisfactory and timely manner and make recommendations for improvement as required. Accountable for the effective recruitment for the department, identifying gaps in resource and creating new. positions where necessary. Stakeholders and Policy Work closely with other departmental stakeholders in the delivery of internal and external events including but not limited to delegate conferences and day meetings, dinners, and reputational events such as Open Days, Graduation Ceremonies and various University Executive Team led events. Be responsible for compliance with all relevant legislation and University policy and procedures, and to specifically manage health and safety matters relating to catering and hospitality activities including public entertainment and liquor licence for the University. Ensure the effective engagement with the University's sustainability policy and carbon emissions reduction agenda is established, enhanced, and maintained. Hold full accountability for the alcohol provision, including being a designated Premises Supervisor for the University. Communications Analyse data provided by customers, other departments, stakeholders, and colleagues, and provide detailed reports and action plans to senior colleagues; shaping these plans by benchmarking against Public and Private sector organisations to ensure that the best practice is applied, where appropriate, and that prices are market competitive. Liaise with marketing colleagues to deliver a marketing strategy that increases loyalty, spend and advocacy. What will you bring to the Head of Catering and Hospitality role? You will be an excellent communicator and hold exceptional interpersonal skills, including the ability to build and maintain positive working relationships with both internal and external stakeholders. You will be commercially focussed with the ability to be creative in delivering a service that is fit for purpose. You will hold financial management skills, which includes budget setting and accurate analysis of sales and forecasts. You will be a natural leader, that can motivate, influence, and develop a large team and confident in successfully managing complex HR issues, including sickness, absence, conduct and performance. You will be competent in your abilities to manage projects to a successful conclusion and be confident in drafting proposals policies and reports. Essential experience Knowledge of Health and Safety & food standards legislation including COSHH Knowledge of public entertainment and alcohol licences Significant experience of managing a complex catering function including conference, hospitality, and retail at a senior level. Experience of providing catering services for a host of events. Experience of managing multi-site operations. Experience of budgetary planning and financial management to maximise profits and minimise costs. Experience of leading and managing change within a large organisation. Educated to A level or equivalent relevant experience. Full valid driving license. Eligible to apply for a Personal Alcohol License. Level 4 in Food Safety Management. Essential Competencies Communicating and Influencing Customer Focus Organisation and Delivery Adaptability Leading and Coaching Desirable skills and experience Experience of managing a service within the Higher Education sector. Experience of leading an award-winning service. Previous designated Premises Supervisor (Alcohol). Educated to degree level. Membership of industry relevant professional body. Professional qualification in a relevant field. Relevant qualification in Catering and Hospitality Management. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. JBRP1_UKTJ
Your new companyYour new job as a Construction Client Service Director will be working for a specialist Independent Lloyd's Insurance Broker with offices based around the UK to include the City, Watford and the Southeast who provide, unparallel services to meet client demands and needs. They have more than 100 staff across the offices and are looking to expand that number further. Due to substantial growth within the Construction team a position for a Construction Client Service Director with UK Construction ( CAR) and related risks has arisen. Your new role Your new role will be working as Construction Client Service Director based within their London offices will be hybrid working 3 days in the office, (the rest from home) . You will be responsible for fully servicing a book of Construction clients, as well as try to encourage growth plans for your allocated client portfolio by cross selling new and renewal business. Dealing with your clients from inception to completion alongside Account Executives and Account Handlers. Your new role will also include developing and enhancing relationships with key insurers and underwriters and work closely with the other divisions in forging long-term relationships with existing and new clients. This role will also include advising on existing products. This is an all-encompassing Client Director role which is very client centric and will require your Technical and Account management experience to work as part of an established Construction team in looking after your allocated clients and helping to grow the business, What you'll need to succeed Your previous experience working as a Senior Construction Account Executive or Client Director with CAR experience will contribute to your success in securing this role. Experience of working to multiple priorities and working across a range of tasks Educated to Good standards ( i.e. A Level or equivalent) or enough experience in a previous role to demonstrate suitable skills and ideally minimum Cert CII qualified. PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE IN HANDLING UK CONSTRUCTION ( CAR) EXPERIENCE WITHIN AN INSURANCE BROKER OR LLOYD'S BROKER AS AN ACCOUNT EXECUTIVE OR CLIENT DIRECTOR What you'll get in return Flexible working options available.You'll be offered a competitive salary of up to c£80,000 + Bonus and Benefits depending on experience you'll receive support from both directors your colleagues and management. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 05, 2024
Full time
Your new companyYour new job as a Construction Client Service Director will be working for a specialist Independent Lloyd's Insurance Broker with offices based around the UK to include the City, Watford and the Southeast who provide, unparallel services to meet client demands and needs. They have more than 100 staff across the offices and are looking to expand that number further. Due to substantial growth within the Construction team a position for a Construction Client Service Director with UK Construction ( CAR) and related risks has arisen. Your new role Your new role will be working as Construction Client Service Director based within their London offices will be hybrid working 3 days in the office, (the rest from home) . You will be responsible for fully servicing a book of Construction clients, as well as try to encourage growth plans for your allocated client portfolio by cross selling new and renewal business. Dealing with your clients from inception to completion alongside Account Executives and Account Handlers. Your new role will also include developing and enhancing relationships with key insurers and underwriters and work closely with the other divisions in forging long-term relationships with existing and new clients. This role will also include advising on existing products. This is an all-encompassing Client Director role which is very client centric and will require your Technical and Account management experience to work as part of an established Construction team in looking after your allocated clients and helping to grow the business, What you'll need to succeed Your previous experience working as a Senior Construction Account Executive or Client Director with CAR experience will contribute to your success in securing this role. Experience of working to multiple priorities and working across a range of tasks Educated to Good standards ( i.e. A Level or equivalent) or enough experience in a previous role to demonstrate suitable skills and ideally minimum Cert CII qualified. PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE IN HANDLING UK CONSTRUCTION ( CAR) EXPERIENCE WITHIN AN INSURANCE BROKER OR LLOYD'S BROKER AS AN ACCOUNT EXECUTIVE OR CLIENT DIRECTOR What you'll get in return Flexible working options available.You'll be offered a competitive salary of up to c£80,000 + Bonus and Benefits depending on experience you'll receive support from both directors your colleagues and management. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Business Development Executive About the Role We are seeking a highly motivated and versatile professional to join our clients team as a Territory Manager. This position will primarily focus on business development within FMCG independent retailers, representing our clients brand and driving sales within the assigned territory. Key Responsibilities Selling own line & 3rd party brands into retailers across your assigned territory Building commercial relationships with retailers to drive ongoing purchase and space for our brand partners Educating retailers on how to increase their category sales and providing informed recommendations Using your people skills to build strong business relationships Improving and placing additional POS in store to improve sell-out The Ideal Candidate Experience working with independent retailers within FMCG Driven by targets and sales - Ability to communicate effectively and prioritise Results driven mindset and proactive Good presentation and time management skills Passionate, engaging and committed to succeed Strong planning and organisation skills Salary & Perks Salary of £28,000 - £32,000 DOE + Commission Structure Car Allowance / Company Car Mobile Phone Allowance + Company Tablet and Equipment Field Based with No Weekend Work Location:Territory - On the road Working Hours:Mon-Friday 09.00-17.00 JBRP1_UKTJ
May 05, 2024
Full time
Business Development Executive About the Role We are seeking a highly motivated and versatile professional to join our clients team as a Territory Manager. This position will primarily focus on business development within FMCG independent retailers, representing our clients brand and driving sales within the assigned territory. Key Responsibilities Selling own line & 3rd party brands into retailers across your assigned territory Building commercial relationships with retailers to drive ongoing purchase and space for our brand partners Educating retailers on how to increase their category sales and providing informed recommendations Using your people skills to build strong business relationships Improving and placing additional POS in store to improve sell-out The Ideal Candidate Experience working with independent retailers within FMCG Driven by targets and sales - Ability to communicate effectively and prioritise Results driven mindset and proactive Good presentation and time management skills Passionate, engaging and committed to succeed Strong planning and organisation skills Salary & Perks Salary of £28,000 - £32,000 DOE + Commission Structure Car Allowance / Company Car Mobile Phone Allowance + Company Tablet and Equipment Field Based with No Weekend Work Location:Territory - On the road Working Hours:Mon-Friday 09.00-17.00 JBRP1_UKTJ
Executive Director - D&O We're Hiring, Are you ready for a new challenge? Aon is currently recruiting an Executive Director to join our D&O team, which forms part of the wider Global Broking Centre. In this role you will beresponsibleforco-ordinating and contributing to the marketing and negotiation of D&O business within the Lloyd's and Company Markets on a day-to-day basis. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organisation, we are united through trust as one inclusive,diverseteam,andweare passionate about helping our colleagues and clients succeed. What the day will look like Client management and broking in servicing for worldwide clients produced on a wholesale and retail basis, including both renewals andnewbusiness from initial enquiry through to the handing over of the placing slip to the processing/documentation team Member of leadership team with management of brokers within the team Provide full reviews of the risks proposed, preparation of underwriting presentations, and review of insurance produced by our documentation team Placement with insurers, including electronic trading Contribute to the growth of the portfolio Support and lead tenders Proactively lead market relationships and support our broking strategy. How this opportunity is different This is an exciting opportunity to join a fast-paced working environment, with access to Lloyds, the London market, and other Aon facilities to deliver the D&O Insurancerequirements of Aon's clients.So, what can you expect? Flexibility to hybrid work both virtually and from our London office Buildingrelationships with international clients that can provide long-term career progression Bepartof a close-knit successful Globalteam handling prestigious industry accounts globally To be encouraged to beentrepreneurial and forward-thinking Client and market-facing duties managing renewal/new business management from strategy ideation to market execution Working closely with Global colleagues to ensure bestpractice is achieved Working on renewal andnewbusiness (wholesale/retail) Opportunity for travel, including representing Aon by speaking at conferences. Skills and experience that will lead to success Proven insurance/reinsurance experience across D&O Established market / key carrier underwriter relationships Proven capability in developing teams Effective communication and presentation skills Excellent understanding of compliance and FCA regulation. How we support our colleagues This role offers a competitive salary and bonus, plus a comprehensivebenefitspackage and 25daysholiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday.In addition to our comprehensivebenefitspackage, we encourage a diverse workforce. Plus, our agile, inclusiveenvironment allows you to manage your wellbeing and work/lifebalance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work andweare all for it. We call this Smart<
May 05, 2024
Full time
Executive Director - D&O We're Hiring, Are you ready for a new challenge? Aon is currently recruiting an Executive Director to join our D&O team, which forms part of the wider Global Broking Centre. In this role you will beresponsibleforco-ordinating and contributing to the marketing and negotiation of D&O business within the Lloyd's and Company Markets on a day-to-day basis. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organisation, we are united through trust as one inclusive,diverseteam,andweare passionate about helping our colleagues and clients succeed. What the day will look like Client management and broking in servicing for worldwide clients produced on a wholesale and retail basis, including both renewals andnewbusiness from initial enquiry through to the handing over of the placing slip to the processing/documentation team Member of leadership team with management of brokers within the team Provide full reviews of the risks proposed, preparation of underwriting presentations, and review of insurance produced by our documentation team Placement with insurers, including electronic trading Contribute to the growth of the portfolio Support and lead tenders Proactively lead market relationships and support our broking strategy. How this opportunity is different This is an exciting opportunity to join a fast-paced working environment, with access to Lloyds, the London market, and other Aon facilities to deliver the D&O Insurancerequirements of Aon's clients.So, what can you expect? Flexibility to hybrid work both virtually and from our London office Buildingrelationships with international clients that can provide long-term career progression Bepartof a close-knit successful Globalteam handling prestigious industry accounts globally To be encouraged to beentrepreneurial and forward-thinking Client and market-facing duties managing renewal/new business management from strategy ideation to market execution Working closely with Global colleagues to ensure bestpractice is achieved Working on renewal andnewbusiness (wholesale/retail) Opportunity for travel, including representing Aon by speaking at conferences. Skills and experience that will lead to success Proven insurance/reinsurance experience across D&O Established market / key carrier underwriter relationships Proven capability in developing teams Effective communication and presentation skills Excellent understanding of compliance and FCA regulation. How we support our colleagues This role offers a competitive salary and bonus, plus a comprehensivebenefitspackage and 25daysholiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday.In addition to our comprehensivebenefitspackage, we encourage a diverse workforce. Plus, our agile, inclusiveenvironment allows you to manage your wellbeing and work/lifebalance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work andweare all for it. We call this Smart<
Our client is a Global player in the FX market, listed on the London Stock Exchange, we are delighted to be assisting in their growth and development. They are now seeking an Alternative Banking Sales Executive to join their team. THE ROLE: Building, nurturing and optimising high-value client relationships is essential to the role. Creating genuine connections with many key contacts is pivotal to success. Responsible for hunting new business opportunities (via cold calling) in the institutional space, speaking directly with fund managers or corporate service providers. You will learn your client's businesses in detail and work to explore and uncover key problems and challenges. That knowledge will dictate how you support them with our client's services. You will work closely with Senior Partners and leaders within to ensure the right outcomes for your partnership portfolio. You will take responsibility for increasing wallet share, buy-in and value of already high-value clients. ABOUT YOU As they continue to grow, they are looking to keep our culture at the forefront. Therefore, they look for the following characteristics over experience/qualifications: Excellent communication skills Resilience & Drive Urgency Ability to take feedback on-board instantly Ambition/motivation to develop both personally and professionally Humility High level emotional intelligence Organisation - ability to multi-task successfully SALARY: up-to 60,000 base plus 50k OTE yr1 BENEFITS: Life changing equity opportunities, Private gym, personal trainer & barber shop, Legendary corporate trips abroad. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
May 05, 2024
Full time
Our client is a Global player in the FX market, listed on the London Stock Exchange, we are delighted to be assisting in their growth and development. They are now seeking an Alternative Banking Sales Executive to join their team. THE ROLE: Building, nurturing and optimising high-value client relationships is essential to the role. Creating genuine connections with many key contacts is pivotal to success. Responsible for hunting new business opportunities (via cold calling) in the institutional space, speaking directly with fund managers or corporate service providers. You will learn your client's businesses in detail and work to explore and uncover key problems and challenges. That knowledge will dictate how you support them with our client's services. You will work closely with Senior Partners and leaders within to ensure the right outcomes for your partnership portfolio. You will take responsibility for increasing wallet share, buy-in and value of already high-value clients. ABOUT YOU As they continue to grow, they are looking to keep our culture at the forefront. Therefore, they look for the following characteristics over experience/qualifications: Excellent communication skills Resilience & Drive Urgency Ability to take feedback on-board instantly Ambition/motivation to develop both personally and professionally Humility High level emotional intelligence Organisation - ability to multi-task successfully SALARY: up-to 60,000 base plus 50k OTE yr1 BENEFITS: Life changing equity opportunities, Private gym, personal trainer & barber shop, Legendary corporate trips abroad. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Salary: 28,000 - 35,000 Hybrid: 3 days in the office a week, 2 remote A boutique B2B Tech PR agency in London is looking for a dynamic Senior Account Executive to join their growing team. The role is based at their offices three days per week. The team thrives on crafting compelling narratives, building relationships with key media outlets, and delivering outstanding results for clients. Responsibilities of the Senior Account Executive: Develop and execute strategic PR plans that align with clients' business objectives. Cultivate and maintain strong relationships with media representatives, industry influencers, and stakeholders. Create compelling press releases, articles, and communication materials that highlight the value of new tech products. Collaborate with clients to understand their offerings and industry trends to drive impactful messaging. Monitor media coverage and industry developments, providing insights and recommendations to clients. Lead client meetings, presentations, and regular status updates to ensure alignment and client satisfaction. Qualifications of the Senior Account Executive: At least one year PR experience (with at least some of this gained in a PR agency) B2B and/ or Tech PR agency experience Strong written and verbal communication skills, with the ability to translate technical concepts into accessible content. Excellent relationship-building skills and a network of industry contacts. These roles don't come up often. If this is you, and you're looking for a Senior Account Executive role, apply now!
May 05, 2024
Full time
Salary: 28,000 - 35,000 Hybrid: 3 days in the office a week, 2 remote A boutique B2B Tech PR agency in London is looking for a dynamic Senior Account Executive to join their growing team. The role is based at their offices three days per week. The team thrives on crafting compelling narratives, building relationships with key media outlets, and delivering outstanding results for clients. Responsibilities of the Senior Account Executive: Develop and execute strategic PR plans that align with clients' business objectives. Cultivate and maintain strong relationships with media representatives, industry influencers, and stakeholders. Create compelling press releases, articles, and communication materials that highlight the value of new tech products. Collaborate with clients to understand their offerings and industry trends to drive impactful messaging. Monitor media coverage and industry developments, providing insights and recommendations to clients. Lead client meetings, presentations, and regular status updates to ensure alignment and client satisfaction. Qualifications of the Senior Account Executive: At least one year PR experience (with at least some of this gained in a PR agency) B2B and/ or Tech PR agency experience Strong written and verbal communication skills, with the ability to translate technical concepts into accessible content. Excellent relationship-building skills and a network of industry contacts. These roles don't come up often. If this is you, and you're looking for a Senior Account Executive role, apply now!