Compliance Manager Team Risk and Credit Location Holborn Office County Central London Ref # 21257 Closing Date 10-May-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Support the growth of the business by providing quality advice to the business on all Regulatory and Conduct Risk related issues, ensuring that the Bank continues to create fans every day by developing and maintaining simple products, services and processes that enable us to put the customer at the heart of everything we do • Contribute to a culture within the Compliance Function based on open communication and collaboration • Provide compliance support to enable the business to ensure appropriate customer outcomes and adherence with regulation through implementation of policies, process and procedures that help them manage their risks • Support regulatory change by analysing and summarising new and existing regulatory requirements to ensure they are well-understood by the business • Provide appropriate and suitable advice specific to regulatory requirements (compliance and conduct). You will therefore need to have a good understanding of the Bank's areas of risk as well as an awareness of our regulators' key focus and rules • Attend regular project meetings, based on your responsibilities as a Regulatory and Conduct Risk SME, and provide advice, oversight and compliance sign off to ensure that any changes meet regulatory requirements. You will also need to plan each month for various Risk Committees where you will be expected to identify potential risks and support the business in their decision-making through providing advice to mitigate regulatory and conduct risk • Analyse and summarise new and existing regulatory requirements and present them in a concise and meaningful way that sets out what it means for the business to help guide implementation of any regulatory change and manage its key risks And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Expert knowledge of the FCA/PRA regulatory regimes and how they should be applied within the retail banking sector • Sound knowledge and understanding of the FCA Handbook and PRA Rulebook, ideally CONC (Consumer Credit sourcebook), (and related Consumer Credit legislation), BCOBS (Conduct of Business Sourcebook), MCOB (Mortgages and Home Finance Conduct of Business SourceBook) and SYSC (Senior Management Arragements, Systems and Controls), PSR (Payment Services Regulations), SMCR (Senior Managers & Certification Regime); as well as knowledge or experience of Commercial and Private Banking and its operations • Experience of providing practical and pragmatic support and guidance to the business in relation to regulatory (compliance and conduct) matters and helping them to understand their key risks • Experience of working in a Second Line of Defence (SLOD) Compliance function role for a bank or in a regulatory body and have experience of managing compliance reviews and/or extensive experience of providing Regulatory advice to a growing business. In addition, you will have a good background in a Conduct Risk management role • Knowledge of supporting, advising, influencing and challenging Bank colleagues on the effective management of Regulatory and Conduct risk across all three lines of defence • Experience of oversighting or producing reports, briefs or papers; and able to engage in risk committees Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
May 03, 2024
Full time
Compliance Manager Team Risk and Credit Location Holborn Office County Central London Ref # 21257 Closing Date 10-May-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Support the growth of the business by providing quality advice to the business on all Regulatory and Conduct Risk related issues, ensuring that the Bank continues to create fans every day by developing and maintaining simple products, services and processes that enable us to put the customer at the heart of everything we do • Contribute to a culture within the Compliance Function based on open communication and collaboration • Provide compliance support to enable the business to ensure appropriate customer outcomes and adherence with regulation through implementation of policies, process and procedures that help them manage their risks • Support regulatory change by analysing and summarising new and existing regulatory requirements to ensure they are well-understood by the business • Provide appropriate and suitable advice specific to regulatory requirements (compliance and conduct). You will therefore need to have a good understanding of the Bank's areas of risk as well as an awareness of our regulators' key focus and rules • Attend regular project meetings, based on your responsibilities as a Regulatory and Conduct Risk SME, and provide advice, oversight and compliance sign off to ensure that any changes meet regulatory requirements. You will also need to plan each month for various Risk Committees where you will be expected to identify potential risks and support the business in their decision-making through providing advice to mitigate regulatory and conduct risk • Analyse and summarise new and existing regulatory requirements and present them in a concise and meaningful way that sets out what it means for the business to help guide implementation of any regulatory change and manage its key risks And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Expert knowledge of the FCA/PRA regulatory regimes and how they should be applied within the retail banking sector • Sound knowledge and understanding of the FCA Handbook and PRA Rulebook, ideally CONC (Consumer Credit sourcebook), (and related Consumer Credit legislation), BCOBS (Conduct of Business Sourcebook), MCOB (Mortgages and Home Finance Conduct of Business SourceBook) and SYSC (Senior Management Arragements, Systems and Controls), PSR (Payment Services Regulations), SMCR (Senior Managers & Certification Regime); as well as knowledge or experience of Commercial and Private Banking and its operations • Experience of providing practical and pragmatic support and guidance to the business in relation to regulatory (compliance and conduct) matters and helping them to understand their key risks • Experience of working in a Second Line of Defence (SLOD) Compliance function role for a bank or in a regulatory body and have experience of managing compliance reviews and/or extensive experience of providing Regulatory advice to a growing business. In addition, you will have a good background in a Conduct Risk management role • Knowledge of supporting, advising, influencing and challenging Bank colleagues on the effective management of Regulatory and Conduct risk across all three lines of defence • Experience of oversighting or producing reports, briefs or papers; and able to engage in risk committees Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Join our dynamic and rapidly growing team at Barbon, where innovation meets integrity. As a leader in tenant referencing and specialist lettings insurance, we thrive on energy, creativity, and a passion for excellence.We are seeking a highly motivated and experienced Head of Underwriting to lead and direct underwriting strategy, operations, and policy development across product lines. This role is pivotal in ensuring that our business operations maintain the highest levels of integrity and ethics in a fast-paced environment. If you're ready to take on a high challenging leadership role in a high-energy environment where your expertise can make a real difference, we want to hear from you. Apply now and become a key player in shaping the future of Barbon! Key Responsibilities: • Lead, manage, coach and support the Team Leaders for the Underwriting, Product Governance Teams, ensuring that SLA's are adhered to and improve business efficiencies through controlled empowerment roll-outs to the Sales Teams.• Monitor and report on performance and suitability of each product against set parameters throughout their lifecycle.• Drive any product rationalisation projects across the Groups brands and review rationalisation opportunities.• Chair the Product Governance Committee and maintain and develop the product governance framework itself ensuring the group's processes incorporate the latest legislative and regulatory requirements.• Maintain, with the support of the Underwriting Technical Analyst, a specific product based management information reporting suite and issue a "Product Performance Dashboard" at agreed intervals to the PGC and other key stakeholders. • Be the point of contact for insurer relationships and manage these effectively. • Manage the relationship with insurers. Overseeing regular underwriting meetings and QBR's as well as demonstrating a strong understanding of the contractual arrangements and profit share scheme.• Contribute and ensure smooth implementation of strategic business objectives and product development. SMCR Regulatory Responsibility • Under the FCA's Senior Manager & Certification Regime (SMCR) this role is deemed to be responsible for the following certification function:• Significant Management Function - this role has significant responsibility, including key decision making for insurance sales• The job holder will be required to meet the requirements of the Certification Regime, including but not limited to:• Fitness & Propriety assessments• Completion of 15 hours of Continuous Professional Development (CPD) on an annual basis• Adherence to Conduct Rules Education / Qualifications • At least 4 GCSE's/O Levels (grade c or above) including Maths and English• Cert CII, progression towards or at the very least a commitment to enrol for these Insurance qualifications upon appointment• Dip CII / ACII or progress towards (or comparable in other financial services sectors) (desirable) Experience and knowledge • At least 3 years general insurance / financial services experience working with insurance products Skills / Aptitude • Collaborative Working - Encourages Co-Operative Working• Communicating Clearly- Promotes Two-Way Communication • Leading & Developing- Enables the Performance of Others• Thinking Customer- Strives to Deliver Excellence• Commercial Mind-set- Identifies opportunities to reduce costs • Analysing & Initiating- Applies Analytical Rigour• Adapting & Responding- Adapts to Change• Taking Ownership- Seeks New Opportunities• Creating & Innovating- Encourages Innovation• Planning & Prioritising-Plans and Monitors Further information As well as a competitive salary we offer the following benefits -• Competitive holiday allowance with the annual option to buy additional days • Death in Service benefit of x4 salary• Company pension scheme• Enhanced maternity and paternity leave packages• A flexible benefits package which allows you to add additional benefits to your overall package• Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more• Referral schemes • Discounted rates on PIB products• We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more• If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day.• We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose• PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development• Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity• PIB Group are committed to improving their environmental impact in a responsible way. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
May 02, 2024
Full time
Join our dynamic and rapidly growing team at Barbon, where innovation meets integrity. As a leader in tenant referencing and specialist lettings insurance, we thrive on energy, creativity, and a passion for excellence.We are seeking a highly motivated and experienced Head of Underwriting to lead and direct underwriting strategy, operations, and policy development across product lines. This role is pivotal in ensuring that our business operations maintain the highest levels of integrity and ethics in a fast-paced environment. If you're ready to take on a high challenging leadership role in a high-energy environment where your expertise can make a real difference, we want to hear from you. Apply now and become a key player in shaping the future of Barbon! Key Responsibilities: • Lead, manage, coach and support the Team Leaders for the Underwriting, Product Governance Teams, ensuring that SLA's are adhered to and improve business efficiencies through controlled empowerment roll-outs to the Sales Teams.• Monitor and report on performance and suitability of each product against set parameters throughout their lifecycle.• Drive any product rationalisation projects across the Groups brands and review rationalisation opportunities.• Chair the Product Governance Committee and maintain and develop the product governance framework itself ensuring the group's processes incorporate the latest legislative and regulatory requirements.• Maintain, with the support of the Underwriting Technical Analyst, a specific product based management information reporting suite and issue a "Product Performance Dashboard" at agreed intervals to the PGC and other key stakeholders. • Be the point of contact for insurer relationships and manage these effectively. • Manage the relationship with insurers. Overseeing regular underwriting meetings and QBR's as well as demonstrating a strong understanding of the contractual arrangements and profit share scheme.• Contribute and ensure smooth implementation of strategic business objectives and product development. SMCR Regulatory Responsibility • Under the FCA's Senior Manager & Certification Regime (SMCR) this role is deemed to be responsible for the following certification function:• Significant Management Function - this role has significant responsibility, including key decision making for insurance sales• The job holder will be required to meet the requirements of the Certification Regime, including but not limited to:• Fitness & Propriety assessments• Completion of 15 hours of Continuous Professional Development (CPD) on an annual basis• Adherence to Conduct Rules Education / Qualifications • At least 4 GCSE's/O Levels (grade c or above) including Maths and English• Cert CII, progression towards or at the very least a commitment to enrol for these Insurance qualifications upon appointment• Dip CII / ACII or progress towards (or comparable in other financial services sectors) (desirable) Experience and knowledge • At least 3 years general insurance / financial services experience working with insurance products Skills / Aptitude • Collaborative Working - Encourages Co-Operative Working• Communicating Clearly- Promotes Two-Way Communication • Leading & Developing- Enables the Performance of Others• Thinking Customer- Strives to Deliver Excellence• Commercial Mind-set- Identifies opportunities to reduce costs • Analysing & Initiating- Applies Analytical Rigour• Adapting & Responding- Adapts to Change• Taking Ownership- Seeks New Opportunities• Creating & Innovating- Encourages Innovation• Planning & Prioritising-Plans and Monitors Further information As well as a competitive salary we offer the following benefits -• Competitive holiday allowance with the annual option to buy additional days • Death in Service benefit of x4 salary• Company pension scheme• Enhanced maternity and paternity leave packages• A flexible benefits package which allows you to add additional benefits to your overall package• Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more• Referral schemes • Discounted rates on PIB products• We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more• If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day.• We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose• PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development• Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity• PIB Group are committed to improving their environmental impact in a responsible way. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Compliance Manager, Consumer Credit - UK Job ID: Amazon EU SARL (UK Branch) We are looking for an experienced compliance professional to join the Amazon EU S.a.r.l (AEU UK) team to support the compliance operations of the firm. Reporting to AEU UK's Senior Compliance Manager, the Compliance Manager will be responsible for supporting the various credit broking propositions within the UK. The Compliance Manager will support in providing regulatory oversight and approval for new programs, providing expert advice to stakeholders and supporting strategy design with regulatory input. This opportunity requires a subject matter expert to contribute within a fast-paced, growing team. You will champion customer outcomes and use your knowledge of the industry and regulatory horizon to ensure sustainable, compliant solutions are formed. You will comfortably handle ambiguity, and provide pragmatic challenge to colleagues, peers and leadership and you are not afraid to roll up your sleeves and dive into the details. You think outside of the box, coming up with solutions in times of ambiguity. Key job responsibilities - Assist the Senior Compliance Manager in ensuring AEU UK's credit broking activities operate in accordance with all legal and regulatory requirements - Review and approve financial promotions to ensure they are in line with regulatory requirements - Support AEU UK's Senior Compliance Manager in providing advice on consumer credit requirements, including in the development of new business propositions - Provide training to the business on applicable consumer credit regulation - Maintain up to date knowledge of relevant credit broking and insurance regulations. - Monitor regulatory change and emerging risk from regulatory sources and circulate key developments to internal stakeholders About the team AEU UK Compliance is an ambitious, growing team of professions who are passionate about supporting Amazon grow in a compliant and scalable way. We are an innovative group that challenge each other to ensure we maintain high standards and enjoy internal debate to make sure we keep our core values at the forefront of how we work. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Minimum of four years generalist compliance experience in financial services / credit broking or within a financial regulatory body working in risk or compliance - A good understanding of FCA regulation and its application to UK firms - Excellent team player with the ability to work closely with others to deliver results, identify and resolve issues; shares information and keeps team members and management informed - Excellent organisational skills with the ability to prioritise workload and manage various tasks simultaneously. - A good understanding of the Senior Managers and Certification Regime (SMCR) - A good understanding of complaint handling rules - The ability and willingness to learn new skills and upskill quickly to new requirements - Strong and demonstrable influencing, stakeholder management, presentation and communication skills. - Resilient and able to thrive and lead in a fast paced, entrepreneurial environment PREFERRED QUALIFICATIONS - Financial services background preferred - Experience within the consumer credit or mortgage/loans sector Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: December 20, 2023 (Updated 1 day ago) Posted: March 4, 2024 (Updated 1 day ago) Posted: November 29, 2023 (Updated 1 day ago) Posted: October 24, 2023 (Updated 1 day ago) Posted: February 27, 2024 (Updated 4 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
May 02, 2024
Full time
Compliance Manager, Consumer Credit - UK Job ID: Amazon EU SARL (UK Branch) We are looking for an experienced compliance professional to join the Amazon EU S.a.r.l (AEU UK) team to support the compliance operations of the firm. Reporting to AEU UK's Senior Compliance Manager, the Compliance Manager will be responsible for supporting the various credit broking propositions within the UK. The Compliance Manager will support in providing regulatory oversight and approval for new programs, providing expert advice to stakeholders and supporting strategy design with regulatory input. This opportunity requires a subject matter expert to contribute within a fast-paced, growing team. You will champion customer outcomes and use your knowledge of the industry and regulatory horizon to ensure sustainable, compliant solutions are formed. You will comfortably handle ambiguity, and provide pragmatic challenge to colleagues, peers and leadership and you are not afraid to roll up your sleeves and dive into the details. You think outside of the box, coming up with solutions in times of ambiguity. Key job responsibilities - Assist the Senior Compliance Manager in ensuring AEU UK's credit broking activities operate in accordance with all legal and regulatory requirements - Review and approve financial promotions to ensure they are in line with regulatory requirements - Support AEU UK's Senior Compliance Manager in providing advice on consumer credit requirements, including in the development of new business propositions - Provide training to the business on applicable consumer credit regulation - Maintain up to date knowledge of relevant credit broking and insurance regulations. - Monitor regulatory change and emerging risk from regulatory sources and circulate key developments to internal stakeholders About the team AEU UK Compliance is an ambitious, growing team of professions who are passionate about supporting Amazon grow in a compliant and scalable way. We are an innovative group that challenge each other to ensure we maintain high standards and enjoy internal debate to make sure we keep our core values at the forefront of how we work. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Minimum of four years generalist compliance experience in financial services / credit broking or within a financial regulatory body working in risk or compliance - A good understanding of FCA regulation and its application to UK firms - Excellent team player with the ability to work closely with others to deliver results, identify and resolve issues; shares information and keeps team members and management informed - Excellent organisational skills with the ability to prioritise workload and manage various tasks simultaneously. - A good understanding of the Senior Managers and Certification Regime (SMCR) - A good understanding of complaint handling rules - The ability and willingness to learn new skills and upskill quickly to new requirements - Strong and demonstrable influencing, stakeholder management, presentation and communication skills. - Resilient and able to thrive and lead in a fast paced, entrepreneurial environment PREFERRED QUALIFICATIONS - Financial services background preferred - Experience within the consumer credit or mortgage/loans sector Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: December 20, 2023 (Updated 1 day ago) Posted: March 4, 2024 (Updated 1 day ago) Posted: November 29, 2023 (Updated 1 day ago) Posted: October 24, 2023 (Updated 1 day ago) Posted: February 27, 2024 (Updated 4 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Full-time, permanent Location: Weston-Super-Mare Salary: £35,020 per annum We're looking for a compassionate individual to become a part of Dignity as a Business Leader at Weston-Super-Mare Crematorium. Our leaders are integral to providing exceptional service to our customers. You will enjoy immersing yourself within the local community and contributing to the growth of our company whilst ensuring our clients receive personalised and dignified care throughout their time of need. Join us for a varied and rewarding Leadership opportunity, stay with us to drive excellence and make a difference to the families and community we service. Your team You will be managing individuals within our grounds maintenance, memorial and admin office as well as back of house teams in our crematorium and will lead in a way that both supports and improves the sites continued efficiency. The history of our Crematorium Across 50 acre's, our site was opened by Weston Super Mare Borough Council in 1966 and with its first burial taking place in 1968, it is now both a cemetery and crematorium cherished by its local community. Known for its tranquil and comforting environment for families to honour their loved ones, the meticulously landscaped grounds provide a safe haven for those cherished moments. The best part about this role is no two days are the same. Working across our site at Weston, a typical day could include: Managing and building don't he long-term business plan for the crematorium as well as the continuous development of memorial services provided. Planning and executing a long-term business plan for the brand with the assistance of our company. Overseeing all network sites and/or resources to support service delivery and fulfilment as efficiently as possible to ensure the lowest cost of operation. Continuously monitor the local and wider market competition. Collaborating horizontally across the region to share best practices. Reviewing ways of working and ensuring continuous improvements are considered and changes implemented. Collaborating with other areas of the business to maximise service, productivity, and marketing opportunities. Creating a positive, engaging, and inclusive working environment, resolving conflict efficiently and in line with company processes. Managing a designated budget ensuring that value for money is achieved in all circumstances through monitoring and control of expenditure. What do you need to be successful in this role? Previous management, supervisory or team management experience. Comfortable being uncomfortable, with self-discipline, enthusiasm, and the ability to inspire your team. Act as a role model to your team, protecting your brand through problem-solving and process management whilst consistently growing your people. The ability to influence, build and maintain long-term relationships both within stakeholder management and working within your local community. A strong commercial acumen. The ability to work collaboratively to enhance and develop your brand. Full UK Driving License (ideally) - site travel to meetings and around the local community will be needed. In return we will offer: Annual salary of £35,020pa. 25 Days Holiday + Bank Holidays. BUPA Private Healthcare (Self). ? 3 Months Full Sick Pay. X2 Life Assurance. Free On-Site Parking. Other discretionary company discounts. ? Access to our internal Apprenticeships & Personal Development Schemes. What are the next steps? Click 'apply' to submit your application to us. If you are interested in learning more about Dignity Plc, please feel free to visit our website at . Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and on-boarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity, and Inclusion Statement Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
May 02, 2024
Full time
Full-time, permanent Location: Weston-Super-Mare Salary: £35,020 per annum We're looking for a compassionate individual to become a part of Dignity as a Business Leader at Weston-Super-Mare Crematorium. Our leaders are integral to providing exceptional service to our customers. You will enjoy immersing yourself within the local community and contributing to the growth of our company whilst ensuring our clients receive personalised and dignified care throughout their time of need. Join us for a varied and rewarding Leadership opportunity, stay with us to drive excellence and make a difference to the families and community we service. Your team You will be managing individuals within our grounds maintenance, memorial and admin office as well as back of house teams in our crematorium and will lead in a way that both supports and improves the sites continued efficiency. The history of our Crematorium Across 50 acre's, our site was opened by Weston Super Mare Borough Council in 1966 and with its first burial taking place in 1968, it is now both a cemetery and crematorium cherished by its local community. Known for its tranquil and comforting environment for families to honour their loved ones, the meticulously landscaped grounds provide a safe haven for those cherished moments. The best part about this role is no two days are the same. Working across our site at Weston, a typical day could include: Managing and building don't he long-term business plan for the crematorium as well as the continuous development of memorial services provided. Planning and executing a long-term business plan for the brand with the assistance of our company. Overseeing all network sites and/or resources to support service delivery and fulfilment as efficiently as possible to ensure the lowest cost of operation. Continuously monitor the local and wider market competition. Collaborating horizontally across the region to share best practices. Reviewing ways of working and ensuring continuous improvements are considered and changes implemented. Collaborating with other areas of the business to maximise service, productivity, and marketing opportunities. Creating a positive, engaging, and inclusive working environment, resolving conflict efficiently and in line with company processes. Managing a designated budget ensuring that value for money is achieved in all circumstances through monitoring and control of expenditure. What do you need to be successful in this role? Previous management, supervisory or team management experience. Comfortable being uncomfortable, with self-discipline, enthusiasm, and the ability to inspire your team. Act as a role model to your team, protecting your brand through problem-solving and process management whilst consistently growing your people. The ability to influence, build and maintain long-term relationships both within stakeholder management and working within your local community. A strong commercial acumen. The ability to work collaboratively to enhance and develop your brand. Full UK Driving License (ideally) - site travel to meetings and around the local community will be needed. In return we will offer: Annual salary of £35,020pa. 25 Days Holiday + Bank Holidays. BUPA Private Healthcare (Self). ? 3 Months Full Sick Pay. X2 Life Assurance. Free On-Site Parking. Other discretionary company discounts. ? Access to our internal Apprenticeships & Personal Development Schemes. What are the next steps? Click 'apply' to submit your application to us. If you are interested in learning more about Dignity Plc, please feel free to visit our website at . Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and on-boarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity, and Inclusion Statement Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
There's more to funerals than you think At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most. We exist to serve our clients, families, and communities for all their end-of-life needs. We strive to understand and meet their needs, whilst acting with sensitivity and empathy. We are focused on delivering the highest quality of service, with choice and flexibility for the best value for money. Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow. Interested in becoming part of our family ? We currently have an opportunity for a Funeral Service Operative to join our dedicated team of funeral professionals at Central Sussex Care Centre in Bolney, Hickstead. What Will I Be Doing as a Funeral Service Operative? As a Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families. Usual branch operating hours are between Monday - Friday (09:00 - 17:00) and some of our posts will require you to assist our on-call rota at night and on the weekend 1 in every 5 weeks, this will be fully discussed with you throughout the recruitment process. Other duties will include: Preparing and ensuring the cleanliness of vehicles Aid with bringing the deceased into our care Being part of the funeral service by bearing the coffin and driving company vehicles Assisting the Funeral Director with pre-funeral checks including route planning and address checking. What Do I Need? A full UK driving licence (manual) Good level of physical fitness, as this role will involve heavy lifting duties The necessary documentation for a basic DBS, reference & driving licence check. Pride in your appearance, ensuring you are always professional A caring and empathetic nature The determination to deliver excellent client services What do you get? An annual salary of £22,462.91 + on-call ancillary payments Accruing 22 - 25 days holiday + bank holidays Sick pay eligibility after 12 month qualifying period Life Assurance 2 x salary Company Pension Scheme Opportunity to enrol on several of our apprenticeship schemes Full uniform provided What are the next steps? To be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application. Learning & Development Our Learning and Development teamwork with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish! Apprenticeships From HR Administration to MBA level qualifications, our Learning and Development team provide professional development opportunities at all levels across our organisation. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity, and Inclusion Statement Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
May 02, 2024
Full time
There's more to funerals than you think At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most. We exist to serve our clients, families, and communities for all their end-of-life needs. We strive to understand and meet their needs, whilst acting with sensitivity and empathy. We are focused on delivering the highest quality of service, with choice and flexibility for the best value for money. Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow. Interested in becoming part of our family ? We currently have an opportunity for a Funeral Service Operative to join our dedicated team of funeral professionals at Central Sussex Care Centre in Bolney, Hickstead. What Will I Be Doing as a Funeral Service Operative? As a Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families. Usual branch operating hours are between Monday - Friday (09:00 - 17:00) and some of our posts will require you to assist our on-call rota at night and on the weekend 1 in every 5 weeks, this will be fully discussed with you throughout the recruitment process. Other duties will include: Preparing and ensuring the cleanliness of vehicles Aid with bringing the deceased into our care Being part of the funeral service by bearing the coffin and driving company vehicles Assisting the Funeral Director with pre-funeral checks including route planning and address checking. What Do I Need? A full UK driving licence (manual) Good level of physical fitness, as this role will involve heavy lifting duties The necessary documentation for a basic DBS, reference & driving licence check. Pride in your appearance, ensuring you are always professional A caring and empathetic nature The determination to deliver excellent client services What do you get? An annual salary of £22,462.91 + on-call ancillary payments Accruing 22 - 25 days holiday + bank holidays Sick pay eligibility after 12 month qualifying period Life Assurance 2 x salary Company Pension Scheme Opportunity to enrol on several of our apprenticeship schemes Full uniform provided What are the next steps? To be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application. Learning & Development Our Learning and Development teamwork with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish! Apprenticeships From HR Administration to MBA level qualifications, our Learning and Development team provide professional development opportunities at all levels across our organisation. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity, and Inclusion Statement Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
There's more to funerals than you think At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most. We exist to serve our clients, families, and communities for all their end-of-life needs. We strive to understand and meet their needs, whilst acting with sensitivity and empathy. We are focused on delivering the highest quality of service, with choice and flexibility for the best value for money. Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow. Interested in becoming part of our family ? We currently have an opportunity for a Funeral Service Operative to join our dedicated team of funeral professionals at Horace Road Care Centre. What Will I Be Doing as a Funeral Service Operative? As a Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families. Some of our posts will require you to assist our on-call rota at night and on the weekend, though this will be fully discussed with you throughout the recruitment process. Other duties will include: Preparing and ensuring the cleanliness of vehicles Aid with bringing the deceased into our care Being part of the funeral service by bearing the coffin and driving company vehicles Assisting the Funeral Director with pre-funeral checks including route planning and address checking. What Do I Need? A full UK driving licence (manual) Good level of physical fitness, as this role will involve heavy lifting duties The necessary documentation for a basic DBS, reference & driving licence check. Pride in your appearance, ensuring you are always professional A caring and empathetic nature The determination to deliver excellent client services What do you get? An annual salary of £26,364.00 per annum Accruing 22 - 25 days holiday + bank holidays Company Pension Scheme Opportunity to enrol on several of our apprenticeship schemes Full uniform provided What are the next steps? To be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application. Learning & Development Our Learning and Development team works with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish! Apprenticeships From HR Administration to MBA level qualifications, our Learning and Development team provides professional development opportunities at all levels across our organisation. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity, and Inclusion Statement Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
May 02, 2024
Full time
There's more to funerals than you think At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most. We exist to serve our clients, families, and communities for all their end-of-life needs. We strive to understand and meet their needs, whilst acting with sensitivity and empathy. We are focused on delivering the highest quality of service, with choice and flexibility for the best value for money. Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow. Interested in becoming part of our family ? We currently have an opportunity for a Funeral Service Operative to join our dedicated team of funeral professionals at Horace Road Care Centre. What Will I Be Doing as a Funeral Service Operative? As a Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families. Some of our posts will require you to assist our on-call rota at night and on the weekend, though this will be fully discussed with you throughout the recruitment process. Other duties will include: Preparing and ensuring the cleanliness of vehicles Aid with bringing the deceased into our care Being part of the funeral service by bearing the coffin and driving company vehicles Assisting the Funeral Director with pre-funeral checks including route planning and address checking. What Do I Need? A full UK driving licence (manual) Good level of physical fitness, as this role will involve heavy lifting duties The necessary documentation for a basic DBS, reference & driving licence check. Pride in your appearance, ensuring you are always professional A caring and empathetic nature The determination to deliver excellent client services What do you get? An annual salary of £26,364.00 per annum Accruing 22 - 25 days holiday + bank holidays Company Pension Scheme Opportunity to enrol on several of our apprenticeship schemes Full uniform provided What are the next steps? To be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application. Learning & Development Our Learning and Development team works with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish! Apprenticeships From HR Administration to MBA level qualifications, our Learning and Development team provides professional development opportunities at all levels across our organisation. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity, and Inclusion Statement Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Casual Bearer/Driver - Ware, Hertfordshire At Dignity, we are always seeking caring and empathetic individuals to join our ceremonial and private ambulance driver teams, working with us on a casual basis. You don't need experience, just a strong desire to wish to help people in your local community, enjoy working as part of a team, be physically able to carry out manual handling duties, be comfortable around the deceased, and hold a full UK driving license. What Will I Be Doing? Drive a limousine or hearse on the day of the funeral following pre-planned routes and timescales, providing a professional and empathetic chauffeur service at all times Working as part of a team with the bearing of the coffin into the place of service Always maintain excellent standards of vehicle cleanliness and operating efficiency. Support with the movements of the deceased from the place of death into our funeral homes, places of worship, private residence, and any other third-party premises, organising relevant documentation, and dealing with third parties. What Do I Need? A full UK driving license Good level of physical fitness, as this role will involve heavy lifting duties The necessary documentation for a basic DBS, reference & driving license check. Pride in your appearance, ensuring you are always professional What Do I Get? Flexible hours that work around other work/life commitments £10.94 per hour + out of hours ancillary payments Full company uniform 22 days annual leave + bank holidays If you are interested in learning more about Dignity Plc, please feel free to visit our website at . Alternatively, to be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application. Dignity Plc retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at the earliest opportunity. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
May 02, 2024
Full time
Casual Bearer/Driver - Ware, Hertfordshire At Dignity, we are always seeking caring and empathetic individuals to join our ceremonial and private ambulance driver teams, working with us on a casual basis. You don't need experience, just a strong desire to wish to help people in your local community, enjoy working as part of a team, be physically able to carry out manual handling duties, be comfortable around the deceased, and hold a full UK driving license. What Will I Be Doing? Drive a limousine or hearse on the day of the funeral following pre-planned routes and timescales, providing a professional and empathetic chauffeur service at all times Working as part of a team with the bearing of the coffin into the place of service Always maintain excellent standards of vehicle cleanliness and operating efficiency. Support with the movements of the deceased from the place of death into our funeral homes, places of worship, private residence, and any other third-party premises, organising relevant documentation, and dealing with third parties. What Do I Need? A full UK driving license Good level of physical fitness, as this role will involve heavy lifting duties The necessary documentation for a basic DBS, reference & driving license check. Pride in your appearance, ensuring you are always professional What Do I Get? Flexible hours that work around other work/life commitments £10.94 per hour + out of hours ancillary payments Full company uniform 22 days annual leave + bank holidays If you are interested in learning more about Dignity Plc, please feel free to visit our website at . Alternatively, to be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application. Dignity Plc retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at the earliest opportunity. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
There's more to funerals than you think At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most. We exist to serve our clients, families, and communities for all their end-of-life needs. We strive to understand and meet their needs, whilst acting with sensitivity and empathy. We are focused on delivering the highest quality of service, with choice and flexibility for the best value for money. Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow. Interested in becoming part of our family ? We currently have an opportunity for a Funeral Service Operative to join our dedicated team of funeral professionals at our North London Care Centre. What Will I Be Doing as a Funeral Service Operative? As a Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families. Some of our posts will require you to assist our on-call rota at night and on the weekend, though this will be fully discussed with you throughout the recruitment process. Other duties will include: Preparing and ensuring the cleanliness of vehicles Aid with bringing the deceased into our care Being part of the funeral service by bearing the coffin and driving company vehicles Assisting the Funeral Director with pre-funeral checks including route planning and address checking. What Do I Need? A full UK driving licence (manual) Good level of physical fitness, as this role will involve heavy lifting duties The necessary documentation for a basic DBS, reference & driving licence check. Pride in your appearance, ensuring you are always professional A caring and empathetic nature The determination to deliver excellent client services What do you get? An annual salary of £28,797.60 + on-call ancillary payments Accruing 22 - 25 days holiday + bank holidays Company Pension Scheme Opportunity to enrol on several of our apprenticeship schemes Full uniform provided What are the next steps? To be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application. Learning & Development Our Learning and Development team works with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish! Apprenticeships From HR Administration to MBA level qualifications, our Learning and Development team provides professional development opportunities at all levels across our organisation. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity, and Inclusion Statement Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
May 02, 2024
Full time
There's more to funerals than you think At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most. We exist to serve our clients, families, and communities for all their end-of-life needs. We strive to understand and meet their needs, whilst acting with sensitivity and empathy. We are focused on delivering the highest quality of service, with choice and flexibility for the best value for money. Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow. Interested in becoming part of our family ? We currently have an opportunity for a Funeral Service Operative to join our dedicated team of funeral professionals at our North London Care Centre. What Will I Be Doing as a Funeral Service Operative? As a Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families. Some of our posts will require you to assist our on-call rota at night and on the weekend, though this will be fully discussed with you throughout the recruitment process. Other duties will include: Preparing and ensuring the cleanliness of vehicles Aid with bringing the deceased into our care Being part of the funeral service by bearing the coffin and driving company vehicles Assisting the Funeral Director with pre-funeral checks including route planning and address checking. What Do I Need? A full UK driving licence (manual) Good level of physical fitness, as this role will involve heavy lifting duties The necessary documentation for a basic DBS, reference & driving licence check. Pride in your appearance, ensuring you are always professional A caring and empathetic nature The determination to deliver excellent client services What do you get? An annual salary of £28,797.60 + on-call ancillary payments Accruing 22 - 25 days holiday + bank holidays Company Pension Scheme Opportunity to enrol on several of our apprenticeship schemes Full uniform provided What are the next steps? To be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application. Learning & Development Our Learning and Development team works with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish! Apprenticeships From HR Administration to MBA level qualifications, our Learning and Development team provides professional development opportunities at all levels across our organisation. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity, and Inclusion Statement Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Casual Funeral Service Operative Casual - As & when required Robert Ayling Funeral Directors, Guildford £10.94 per hour + on-call ancillary payments At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness and care. We offer a range of challenging and rewarding roles for caring individuals across the funeral profession and we continually invest in our staff, premises and vehicles so that we can ensure clients and their loved ones receive the highest standard of care. Every day, we want to exceed our customers' expectations, and we aim to do this by persistently delivering excellent client service through the continued dedication of our people. Robert Ayling Funeral Directors in Guildford is honoured to serve the Surrey community, providing expertise and compassion in times of need. We can arrange a special funeral for your loved one. What Will I Be Doing as A Funeral Service Operative? As a Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families. Some of our posts will require you to assist our on-call rota at night and the weekend, though this will be fully discussed with you throughout the recruitment process. Other duties will include: Preparing and ensuring the cleanliness of vehicles Aid with bringing the deceased into our care Being part of the funeral service by bearing the coffin and driving company vehicles Assisting the Funeral Director with pre-funeral checks including route planning and address checking. What Do I Need? A full UK driving licence Good level of physical fitness, as this role will involve heavy lifting duties The necessary documentation for a basic DBS, reference & driving licence check. Pride in your appearance, ensuring you are always professional A caring and empathetic nature The determination to deliver excellent client services Advantageous: Previous experience in the industry, though this is not required, as full training will be provided. Dignity Plc is an equal opportunity employer where we celebrate diversity across our business. We are committed to creating an inclusive environment for all our employees; therefore, all our employment decisions are assessed based on qualifications, merit and business need. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
May 02, 2024
Full time
Casual Funeral Service Operative Casual - As & when required Robert Ayling Funeral Directors, Guildford £10.94 per hour + on-call ancillary payments At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness and care. We offer a range of challenging and rewarding roles for caring individuals across the funeral profession and we continually invest in our staff, premises and vehicles so that we can ensure clients and their loved ones receive the highest standard of care. Every day, we want to exceed our customers' expectations, and we aim to do this by persistently delivering excellent client service through the continued dedication of our people. Robert Ayling Funeral Directors in Guildford is honoured to serve the Surrey community, providing expertise and compassion in times of need. We can arrange a special funeral for your loved one. What Will I Be Doing as A Funeral Service Operative? As a Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families. Some of our posts will require you to assist our on-call rota at night and the weekend, though this will be fully discussed with you throughout the recruitment process. Other duties will include: Preparing and ensuring the cleanliness of vehicles Aid with bringing the deceased into our care Being part of the funeral service by bearing the coffin and driving company vehicles Assisting the Funeral Director with pre-funeral checks including route planning and address checking. What Do I Need? A full UK driving licence Good level of physical fitness, as this role will involve heavy lifting duties The necessary documentation for a basic DBS, reference & driving licence check. Pride in your appearance, ensuring you are always professional A caring and empathetic nature The determination to deliver excellent client services Advantageous: Previous experience in the industry, though this is not required, as full training will be provided. Dignity Plc is an equal opportunity employer where we celebrate diversity across our business. We are committed to creating an inclusive environment for all our employees; therefore, all our employment decisions are assessed based on qualifications, merit and business need. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
There's more to funerals than you think At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most. We exist to serve our clients, families, and communities for all their end-of-life needs. We strive to understand and meet their needs, whilst acting with sensitivity and empathy. We are focused on delivering the highest quality of service, with choice and flexibility for the best value for money. Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow. Interested in becoming part of our family ? We currently have an opportunity for a Funeral Service Operative to join our dedicated team of funeral professionals on a casual basis at Phillips Funeral Services who serve our communities St. Albans and the surrounding areas. This role is suitable for anyone looking for flexible hours which can work around other work and life commitments whilst having the opportunity to help your local communities at difficult times. What Will I Be Doing as a Funeral Service Operative? As a Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families. Some of our posts will require you to assist our on-call rota at night and on the weekend, though this will be fully discussed with you throughout the recruitment process. Other duties will include: Preparing and ensuring the cleanliness of vehicles Aid with bringing the deceased into our care Being part of the funeral service by bearing the coffin and driving company vehicles Assisting the Funeral Director with pre-funeral checks including route planning and address checking. What Do I Need? A full UK driving licence (manual) Flexibility given this is a casual role, meaning hours are offered on and as and when required basis Good level of physical fitness, as this role will involve heavy lifting duties The necessary documentation for a basic DBS, reference & driving licence check. Pride in your appearance, ensuring you are always professional A caring and empathetic nature The determination to deliver excellent client services What do you get? Hourly rate of £10.94 Accruing 22 - 25 days holiday + bank holidays Company Pension Scheme Opportunity to enrol on several of our apprenticeship schemes Full uniform provided What are the next steps? To be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application. Learning & Development Our Learning and Development teamwork with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish! Apprenticeships From HR Administration to MBA level qualifications, our Learning and Development team provide professional development opportunities at all levels across our organisation. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity, and Inclusion Statement Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
May 01, 2024
Full time
There's more to funerals than you think At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most. We exist to serve our clients, families, and communities for all their end-of-life needs. We strive to understand and meet their needs, whilst acting with sensitivity and empathy. We are focused on delivering the highest quality of service, with choice and flexibility for the best value for money. Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow. Interested in becoming part of our family ? We currently have an opportunity for a Funeral Service Operative to join our dedicated team of funeral professionals on a casual basis at Phillips Funeral Services who serve our communities St. Albans and the surrounding areas. This role is suitable for anyone looking for flexible hours which can work around other work and life commitments whilst having the opportunity to help your local communities at difficult times. What Will I Be Doing as a Funeral Service Operative? As a Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families. Some of our posts will require you to assist our on-call rota at night and on the weekend, though this will be fully discussed with you throughout the recruitment process. Other duties will include: Preparing and ensuring the cleanliness of vehicles Aid with bringing the deceased into our care Being part of the funeral service by bearing the coffin and driving company vehicles Assisting the Funeral Director with pre-funeral checks including route planning and address checking. What Do I Need? A full UK driving licence (manual) Flexibility given this is a casual role, meaning hours are offered on and as and when required basis Good level of physical fitness, as this role will involve heavy lifting duties The necessary documentation for a basic DBS, reference & driving licence check. Pride in your appearance, ensuring you are always professional A caring and empathetic nature The determination to deliver excellent client services What do you get? Hourly rate of £10.94 Accruing 22 - 25 days holiday + bank holidays Company Pension Scheme Opportunity to enrol on several of our apprenticeship schemes Full uniform provided What are the next steps? To be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application. Learning & Development Our Learning and Development teamwork with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish! Apprenticeships From HR Administration to MBA level qualifications, our Learning and Development team provide professional development opportunities at all levels across our organisation. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity, and Inclusion Statement Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Job Description: Job Title Employee Compliance Officer - UK Certification Location Birmingham Corporate Title Associate The Certification Regime forms part of the broader Senior Managers and Certification Regime (SMCR), which is implemented through Deutsche Bank's UK Employee Licensing function within Employee Compliance. Based in Birmingham, you will be part of Employee Licensing team playing a key role in delivering Regulatory excellence. What we'll offer you A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre. You can expect: Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them Competitive salary and non-contributory pension 30 days' holiday plus bank holidays, with the option to purchase additional days Life Assurance and Private Healthcare for you and your family A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year Your key responsibilities Advising and delivering end-to-end process excellence throughout an employee's licensing lifecycle Tracking and processing key licensing applications, re-certifications and withdrawals from start to finish Reviewing and opining on reference material provided to you against Employee Licensing education framework and regulatory requirements/expectation Sharing knowledge, best practice and to collaborate within a team focused on process and performance accuracy, compliance and efficiency Assessing the effectiveness of existing Employee Compliance procedures and controls making recommendations for process improvements Documenting and evidencing that employees are fit & proper to perform their roles, including the assessment and decision making around that decision Your skills and experience Delivery focused, forward thinking and self-driven. Strong desire to collaborate and achieve best practise. Able to share information, knowledge and expertise with peers and team members. Demonstrate integrity, trust and fairness in all that you do. Previous experience in a Regulatory Licensing role (desirable) or demonstratable Compliance or HR Screening experience How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards) About us Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. Deutsche Bank in the UK is proud to have been named a Times Top 50 Employer for Gender Equality for three consecutive years. Additionally, we have been awarded a Silver Award from Stonewall for two years running and named in their Top 100 Employers for 2023 for our work supporting LGBTQ+ inclusion. Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
May 01, 2024
Full time
Job Description: Job Title Employee Compliance Officer - UK Certification Location Birmingham Corporate Title Associate The Certification Regime forms part of the broader Senior Managers and Certification Regime (SMCR), which is implemented through Deutsche Bank's UK Employee Licensing function within Employee Compliance. Based in Birmingham, you will be part of Employee Licensing team playing a key role in delivering Regulatory excellence. What we'll offer you A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre. You can expect: Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them Competitive salary and non-contributory pension 30 days' holiday plus bank holidays, with the option to purchase additional days Life Assurance and Private Healthcare for you and your family A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year Your key responsibilities Advising and delivering end-to-end process excellence throughout an employee's licensing lifecycle Tracking and processing key licensing applications, re-certifications and withdrawals from start to finish Reviewing and opining on reference material provided to you against Employee Licensing education framework and regulatory requirements/expectation Sharing knowledge, best practice and to collaborate within a team focused on process and performance accuracy, compliance and efficiency Assessing the effectiveness of existing Employee Compliance procedures and controls making recommendations for process improvements Documenting and evidencing that employees are fit & proper to perform their roles, including the assessment and decision making around that decision Your skills and experience Delivery focused, forward thinking and self-driven. Strong desire to collaborate and achieve best practise. Able to share information, knowledge and expertise with peers and team members. Demonstrate integrity, trust and fairness in all that you do. Previous experience in a Regulatory Licensing role (desirable) or demonstratable Compliance or HR Screening experience How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards) About us Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. Deutsche Bank in the UK is proud to have been named a Times Top 50 Employer for Gender Equality for three consecutive years. Additionally, we have been awarded a Silver Award from Stonewall for two years running and named in their Top 100 Employers for 2023 for our work supporting LGBTQ+ inclusion. Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member for the role of Compliance & Control - Senior Vice President to join our Pershing Compliance team. This role is located in Manchester - hybrid. The role reports to the Deputy Head of Compliance, Pershing EMEA with responsibility for supporting the Regulatory Change and Compliance Advisory function within Pershing EMEA (Pershing EMEA includes Pershing legal entities based in Dublin and Jersey, Channel Islands alongside Pershing Securities Ltd). The Compliance team are responsible for the establishing the policies, protocols, methodologies, and standards in line with the compliance strategy for Pershing EMEA. Responsibilities: Managing a team responsible for assisting the business units to bring them into compliance with complex regulatory and policy requirements. In partnership with business unit managers, responds to and develops compliance reporting. Based on assessments of controls, works with business units to implement improvements including the completion of appropriate documentation when control changes are made. Provides guidance and advice to a team of professional staff within a region/jurisdiction responsible for assessing the effectiveness of complex controls that help ensure ongoing compliance with key laws, regulations and policies affecting regional/jurisdictional BNY Mellon businesses. Contributes to the development of projects and programs to improve compliance and enhance the control environment. May provide guidance to more junior professionals to improve their understanding of compliance, control, and documentation policies. Contributes to efforts to develop a strong compliance culture and increase organizational awareness of compliance roles and responsibilities within the assigned region/ jurisdiction. Providing advice on regulatory and compliance issues arising, and applying the rules to business and operational models, including SMCR, CASS and MIFIR. Responding to queries from business units, service providers and clients, and provide compliance advice as appropriate in the circumstances. Participating in projects including identifying, handling, and resolving compliance issues relating to business development. Overseeing the implementation of the Horizon Scanning process to provide traceability of Pershing's implementation of regulatory change for UK, Ireland and Jersey, Channel Islands, and future regulatory projects. Liaison with Project Management Office to identify specific regulatory change items that may require project resource and to track status and progress of those regulatory projects. Prepares comprehensive Management Information pertaining to the Pershing Compliance Environment, for review by the Deputy Head of Compliance. Prepares and deliver training to business areas on regulatory requirements. Contributes to maintenance of Compliance policies and procedures to ensure they remain up to date and fit for purpose. Requirements: Financial Services, Compliance, Risk or Audit background Knowledge and experience in interpretation analysing and presenting on laws, regulations and rules issued by regulators. Proven ability to work in and build valuable relationships in a multi-jurisdiction group structure and experience of representing Compliance, Risk or Audit in an international group structure. Articulate and able to represent Compliance to senior business personnel and external stakeholders with confidence. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Human Rights Campaign Foundation, 100% score Corporate Equality Index Best Places to Work for Disability Inclusion , Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company CDP's Climate Change 'A List' Forbes Blockchain 50 Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Employer Description: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:
May 01, 2024
Full time
Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member for the role of Compliance & Control - Senior Vice President to join our Pershing Compliance team. This role is located in Manchester - hybrid. The role reports to the Deputy Head of Compliance, Pershing EMEA with responsibility for supporting the Regulatory Change and Compliance Advisory function within Pershing EMEA (Pershing EMEA includes Pershing legal entities based in Dublin and Jersey, Channel Islands alongside Pershing Securities Ltd). The Compliance team are responsible for the establishing the policies, protocols, methodologies, and standards in line with the compliance strategy for Pershing EMEA. Responsibilities: Managing a team responsible for assisting the business units to bring them into compliance with complex regulatory and policy requirements. In partnership with business unit managers, responds to and develops compliance reporting. Based on assessments of controls, works with business units to implement improvements including the completion of appropriate documentation when control changes are made. Provides guidance and advice to a team of professional staff within a region/jurisdiction responsible for assessing the effectiveness of complex controls that help ensure ongoing compliance with key laws, regulations and policies affecting regional/jurisdictional BNY Mellon businesses. Contributes to the development of projects and programs to improve compliance and enhance the control environment. May provide guidance to more junior professionals to improve their understanding of compliance, control, and documentation policies. Contributes to efforts to develop a strong compliance culture and increase organizational awareness of compliance roles and responsibilities within the assigned region/ jurisdiction. Providing advice on regulatory and compliance issues arising, and applying the rules to business and operational models, including SMCR, CASS and MIFIR. Responding to queries from business units, service providers and clients, and provide compliance advice as appropriate in the circumstances. Participating in projects including identifying, handling, and resolving compliance issues relating to business development. Overseeing the implementation of the Horizon Scanning process to provide traceability of Pershing's implementation of regulatory change for UK, Ireland and Jersey, Channel Islands, and future regulatory projects. Liaison with Project Management Office to identify specific regulatory change items that may require project resource and to track status and progress of those regulatory projects. Prepares comprehensive Management Information pertaining to the Pershing Compliance Environment, for review by the Deputy Head of Compliance. Prepares and deliver training to business areas on regulatory requirements. Contributes to maintenance of Compliance policies and procedures to ensure they remain up to date and fit for purpose. Requirements: Financial Services, Compliance, Risk or Audit background Knowledge and experience in interpretation analysing and presenting on laws, regulations and rules issued by regulators. Proven ability to work in and build valuable relationships in a multi-jurisdiction group structure and experience of representing Compliance, Risk or Audit in an international group structure. Articulate and able to represent Compliance to senior business personnel and external stakeholders with confidence. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Human Rights Campaign Foundation, 100% score Corporate Equality Index Best Places to Work for Disability Inclusion , Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company CDP's Climate Change 'A List' Forbes Blockchain 50 Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Employer Description: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:
At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Role: Head of Adviser Relationships - Sandringham Financial Partners Limited Sandringham is a multi-award winning financial advice national/network. This opportunity is for an outstanding senior leader to build on the strong foundations established in Sandringham and take a role in the exciting development within M&G Wealth Advice. Reporting to the Sandringham Managing Director, this role has been created to absorb many of the responsibilities and opportunities currently carried out by the Managing Director. A successful candidate will have experience and skills in managing large numbers of client facing advisers, as well as being able to communicate the business' needs to stakeholders within M&G, and at Sandringham's strategic partners. This is a high-profile role with the candidate assuming responsibility for Sandringham's future development within M&G, as well as contributing to the overall Wealth Advice Strategy. As the Head of Adviser Relationships, you will be the senior authority for the circa 200 advice professionals within Sandringham. You will develop a strong relationships with advisers and collaborate with them in the continued growth of Sandringham's business. You will communicate strategic change to advisers, understanding their needs and requirements and co-ordinating these in the context of M&G Wealth Advice and our Wealth Advice Strategy. You will be a senior decision maker in the Sandringham business in liaison with the teams and represent Sandringham's interest at various Wealth Advice forums, including the Wealth Advice Risk Management Meeting, the Wealth Advice Proposition and Advice Transformation Steerco, and the Sandringham Financial Partners Limited Board. You will accept delegated responsibilities for SMCR decision making and certification from the relevant SMF holder. You will assume direct line management of the Central Advice Department (9 FTE) and the Sandringham Training & Competence Manager. You will spend the initial phase of employment quickly and actively shadowing the Managing Director and learning the key aspects of the role, as well as the 'Sandringham Way'. Your duties will be: Learn all aspects of Sandringham's financial planning process and advice proposition. Be the senior point of contact for circa 200 authorised Independent Financial Advisers. To maintain a high standard of proactive advice, meeting the firm's quality standards and the firm's risk appetite. To contribute to a lively and talented team environment, supporting each other and growing the team capabilities and profile. Develop and maintain a professional approach to handling objections and disciplinary matters from within the Sandringham adviser population. To succeed, the candidate will have: Expert knowledge of financial services regulatory and legislative frameworks. A good understanding of life and pensions products, markets and platforms. Excellent interpersonal and communication skills Able to be planned and organised with an ability to manage and prioritise your workload effectively. Passionate about customer experience, and advice experience. Ability to work with digital tools. Ability to manage stakeholder relationships and provide a financial planning advice and review service remotely. Experience of regulated distribution environments. Previous experience in an advisory business. Work Level: Integration Leader Recruiter: Phoebe Ewers Closing Date: 9th April 2024 We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
May 01, 2024
Full time
At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Role: Head of Adviser Relationships - Sandringham Financial Partners Limited Sandringham is a multi-award winning financial advice national/network. This opportunity is for an outstanding senior leader to build on the strong foundations established in Sandringham and take a role in the exciting development within M&G Wealth Advice. Reporting to the Sandringham Managing Director, this role has been created to absorb many of the responsibilities and opportunities currently carried out by the Managing Director. A successful candidate will have experience and skills in managing large numbers of client facing advisers, as well as being able to communicate the business' needs to stakeholders within M&G, and at Sandringham's strategic partners. This is a high-profile role with the candidate assuming responsibility for Sandringham's future development within M&G, as well as contributing to the overall Wealth Advice Strategy. As the Head of Adviser Relationships, you will be the senior authority for the circa 200 advice professionals within Sandringham. You will develop a strong relationships with advisers and collaborate with them in the continued growth of Sandringham's business. You will communicate strategic change to advisers, understanding their needs and requirements and co-ordinating these in the context of M&G Wealth Advice and our Wealth Advice Strategy. You will be a senior decision maker in the Sandringham business in liaison with the teams and represent Sandringham's interest at various Wealth Advice forums, including the Wealth Advice Risk Management Meeting, the Wealth Advice Proposition and Advice Transformation Steerco, and the Sandringham Financial Partners Limited Board. You will accept delegated responsibilities for SMCR decision making and certification from the relevant SMF holder. You will assume direct line management of the Central Advice Department (9 FTE) and the Sandringham Training & Competence Manager. You will spend the initial phase of employment quickly and actively shadowing the Managing Director and learning the key aspects of the role, as well as the 'Sandringham Way'. Your duties will be: Learn all aspects of Sandringham's financial planning process and advice proposition. Be the senior point of contact for circa 200 authorised Independent Financial Advisers. To maintain a high standard of proactive advice, meeting the firm's quality standards and the firm's risk appetite. To contribute to a lively and talented team environment, supporting each other and growing the team capabilities and profile. Develop and maintain a professional approach to handling objections and disciplinary matters from within the Sandringham adviser population. To succeed, the candidate will have: Expert knowledge of financial services regulatory and legislative frameworks. A good understanding of life and pensions products, markets and platforms. Excellent interpersonal and communication skills Able to be planned and organised with an ability to manage and prioritise your workload effectively. Passionate about customer experience, and advice experience. Ability to work with digital tools. Ability to manage stakeholder relationships and provide a financial planning advice and review service remotely. Experience of regulated distribution environments. Previous experience in an advisory business. Work Level: Integration Leader Recruiter: Phoebe Ewers Closing Date: 9th April 2024 We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Manager or Assistant Manager role joins our high performing Financial Services team in London. This role is an excellent development opportunity and involves leading the planning of assignments and organising the delivery of the work and developing more junior team members. These are diverse in nature, and you'll be able to further develop your skills. You'll take the lead and have the o pportunity to work on a variety of projects for financial services firms, including Skilled Person reviews (Section 166 Reviews), regulatory driven reviews and other internal control and assurance reviews. You'll also assist and advise on projects within other disciplines for clients that are not within the financial services sector, providing subject matter expertise. s. This role supports the wider leadership team in developing client relationships, and deliver the team's strategy and drive market propositions You'll be some with Governance and Risk Management related experience working within a professional services, consulting or financial services firm or Regulator (FCA or PRA) Knowledge and experience of any of the following: Corporate Governance, Board Effectiveness, Credit Risk, Risk Management Frameworks, SMCR, Operational Resilience, Conduct Risk, D&I and Culture. Interest in financial services sector Functional knowledge of the UK Financial Services regulatory environment (FCA and PRA) Strong report writing and presentation skills of current economic and market trends Strong analytical and problem-solving skills, with the ability to present information in a clear and concise manner Project Management skills and a track record of delivering high quality outcomes (desirable) People Management experience would be beneficial Strong commercial awareness and management of quality/risk You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 01, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Manager or Assistant Manager role joins our high performing Financial Services team in London. This role is an excellent development opportunity and involves leading the planning of assignments and organising the delivery of the work and developing more junior team members. These are diverse in nature, and you'll be able to further develop your skills. You'll take the lead and have the o pportunity to work on a variety of projects for financial services firms, including Skilled Person reviews (Section 166 Reviews), regulatory driven reviews and other internal control and assurance reviews. You'll also assist and advise on projects within other disciplines for clients that are not within the financial services sector, providing subject matter expertise. s. This role supports the wider leadership team in developing client relationships, and deliver the team's strategy and drive market propositions You'll be some with Governance and Risk Management related experience working within a professional services, consulting or financial services firm or Regulator (FCA or PRA) Knowledge and experience of any of the following: Corporate Governance, Board Effectiveness, Credit Risk, Risk Management Frameworks, SMCR, Operational Resilience, Conduct Risk, D&I and Culture. Interest in financial services sector Functional knowledge of the UK Financial Services regulatory environment (FCA and PRA) Strong report writing and presentation skills of current economic and market trends Strong analytical and problem-solving skills, with the ability to present information in a clear and concise manner Project Management skills and a track record of delivering high quality outcomes (desirable) People Management experience would be beneficial Strong commercial awareness and management of quality/risk You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
This is an exciting time to join HR within WTW. We are creating a new ER function with a unique opportunity to be at the start of our journey, helping to shape, drive and guide how we operate. We offer the ability to work with likeminded individuals and the space to share your knowledge, expertise and innovation, in how we manage ER for over 6000 colleagues within the GB region. Reporting to the Head of Employee Relations GB, the Employee Relations Lead manages end to end employee relations case management for policy and procedural issues for a key Willis Towers Watson businesses division.This role is responsible for more complex employee relations issues, interfacing with leaders, managers/their direct reports other HR Business Partners, Talent Advisors and CoEs to help establish clear protocols in areas such as performance management, equal pay, harassment, disciplinaries, grievances, absence management, whistleblowing, conflict resolution, changes to terms and conditions (where needed) and regulatory requirements (conduct rule breaches) amongst others. The role also provides oversight and guidance to the Employee Relations Specialists allowing you to help shape how the team develops and moves forward.Sound good?! We think so and we look forward to hearing from you! The Role This position provides oversight and guidance to the Employee Relations Specialists and will be responsible for more complex employee relations issues, interfacing with leaders, managers and HR Generalists and Talent Advisors to help establish repeatable and defendable practices in areas such as performance management, equal pay, harassment, disciplines, grievances, absence management, whistleblowing, conflict resolution and changes to terms and conditions, as applicable, and conduct rule breaches.The Employee Relations Lead reports to the Head of Employee Relations GB and ensures ER key processes are aligned to address local needs and regulatory requirements. Provide on-going guidance and supervision to the Employee Relations Specialists to ensure effective, legally compliant resolutions are established efficiently and within company guidelines and a reasonable time frame. Be the subject matter expert when it comes to ER, leading the team in best practice, case law and in line with current legislation. Handle more complex investigations/issues and escalate as needed to Legal/Compliance and Head of Employee Relations GB. Work closely with HR Generalists and key stakeholders ensuring effective case management and possible prevention strategies. Provide feedback to further the development of Employee Relations Specialists Manage workflow as needed based on capacity and arrange contingencies to arrange sufficient coverage at times of peak workload. Focus on opportunities for efficiency across lines of business and functions around managing ER issues. Identify and address issues, trends, and gaps related to areas such as hiring, onboarding, leaves of absence, time off, contractor issues. Collaborate with Employee Relations team to establish and embed employee relations processes as new policies are developed and as part of on-going process improvement efforts. Provide other support as needed within Employee Relations team for projects and peak capacity periods as well as broader HR team priorities. Educate by coaching and upskilling members of the ER team, the wider HR team, Managers and colleagues in all ER case work and employment law changes, improving performance and productivity. Be the point of escalation for any regulatory breaches, such as conduct rules or wider SMCR escalations. Prepare documentation for any employee tribunal claims and work with the Head of Employee Relations and Legal on all such cases. The Requirements Significant experience across multiple HR disciplines in large companies with proven success and focus on employee relations, HR processes, policy development and coaching of managers. Proven ability managing others, including ability to hold team members accountable and influence others to ensure such achievement of objectives. Strong knowledge of current employment legalisation and best practice including ET claims Knowledge of compliance areas for HR processes and programs, such as, GDPR, SMCR. Proven success working in a fast-paced, high-pressure environment and self-sufficient. Strong collaboration and influencing skills. Creative problem solver and manages through ambiguity. Demonstrates agility and ability to manage multiple priorities. Strong verbal and written communication skills. Bachelor's Degree or equivalent in human resources, business, or related field preferred. Equal OpportunitiesAt WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
May 01, 2024
Full time
This is an exciting time to join HR within WTW. We are creating a new ER function with a unique opportunity to be at the start of our journey, helping to shape, drive and guide how we operate. We offer the ability to work with likeminded individuals and the space to share your knowledge, expertise and innovation, in how we manage ER for over 6000 colleagues within the GB region. Reporting to the Head of Employee Relations GB, the Employee Relations Lead manages end to end employee relations case management for policy and procedural issues for a key Willis Towers Watson businesses division.This role is responsible for more complex employee relations issues, interfacing with leaders, managers/their direct reports other HR Business Partners, Talent Advisors and CoEs to help establish clear protocols in areas such as performance management, equal pay, harassment, disciplinaries, grievances, absence management, whistleblowing, conflict resolution, changes to terms and conditions (where needed) and regulatory requirements (conduct rule breaches) amongst others. The role also provides oversight and guidance to the Employee Relations Specialists allowing you to help shape how the team develops and moves forward.Sound good?! We think so and we look forward to hearing from you! The Role This position provides oversight and guidance to the Employee Relations Specialists and will be responsible for more complex employee relations issues, interfacing with leaders, managers and HR Generalists and Talent Advisors to help establish repeatable and defendable practices in areas such as performance management, equal pay, harassment, disciplines, grievances, absence management, whistleblowing, conflict resolution and changes to terms and conditions, as applicable, and conduct rule breaches.The Employee Relations Lead reports to the Head of Employee Relations GB and ensures ER key processes are aligned to address local needs and regulatory requirements. Provide on-going guidance and supervision to the Employee Relations Specialists to ensure effective, legally compliant resolutions are established efficiently and within company guidelines and a reasonable time frame. Be the subject matter expert when it comes to ER, leading the team in best practice, case law and in line with current legislation. Handle more complex investigations/issues and escalate as needed to Legal/Compliance and Head of Employee Relations GB. Work closely with HR Generalists and key stakeholders ensuring effective case management and possible prevention strategies. Provide feedback to further the development of Employee Relations Specialists Manage workflow as needed based on capacity and arrange contingencies to arrange sufficient coverage at times of peak workload. Focus on opportunities for efficiency across lines of business and functions around managing ER issues. Identify and address issues, trends, and gaps related to areas such as hiring, onboarding, leaves of absence, time off, contractor issues. Collaborate with Employee Relations team to establish and embed employee relations processes as new policies are developed and as part of on-going process improvement efforts. Provide other support as needed within Employee Relations team for projects and peak capacity periods as well as broader HR team priorities. Educate by coaching and upskilling members of the ER team, the wider HR team, Managers and colleagues in all ER case work and employment law changes, improving performance and productivity. Be the point of escalation for any regulatory breaches, such as conduct rules or wider SMCR escalations. Prepare documentation for any employee tribunal claims and work with the Head of Employee Relations and Legal on all such cases. The Requirements Significant experience across multiple HR disciplines in large companies with proven success and focus on employee relations, HR processes, policy development and coaching of managers. Proven ability managing others, including ability to hold team members accountable and influence others to ensure such achievement of objectives. Strong knowledge of current employment legalisation and best practice including ET claims Knowledge of compliance areas for HR processes and programs, such as, GDPR, SMCR. Proven success working in a fast-paced, high-pressure environment and self-sufficient. Strong collaboration and influencing skills. Creative problem solver and manages through ambiguity. Demonstrates agility and ability to manage multiple priorities. Strong verbal and written communication skills. Bachelor's Degree or equivalent in human resources, business, or related field preferred. Equal OpportunitiesAt WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
This is an exciting time to join HR within WTW. We are creating a new ER function with a unique opportunity to be at the start of our journey, helping to shape, drive and guide how we operate. We offer the ability to work with likeminded individuals and the space to share your knowledge, expertise and innovation, in how we manage ER for over 6000 colleagues within the GB region. Reporting to the Head of Employee Relations GB, the Employee Relations Lead manages end to end employee relations case management for policy and procedural issues for a key Willis Towers Watson businesses division.This role is responsible for more complex employee relations issues, interfacing with leaders, managers/their direct reports other HR Business Partners, Talent Advisors and CoEs to help establish clear protocols in areas such as performance management, equal pay, harassment, disciplinaries, grievances, absence management, whistleblowing, conflict resolution, changes to terms and conditions (where needed) and regulatory requirements (conduct rule breaches) amongst others. The role also provides oversight and guidance to the Employee Relations Specialists allowing you to help shape how the team develops and moves forward.Sound good?! We think so and we look forward to hearing from you! The Role This position provides oversight and guidance to the Employee Relations Specialists and will be responsible for more complex employee relations issues, interfacing with leaders, managers and HR Generalists and Talent Advisors to help establish repeatable and defendable practices in areas such as performance management, equal pay, harassment, disciplines, grievances, absence management, whistleblowing, conflict resolution and changes to terms and conditions, as applicable, and conduct rule breaches.The Employee Relations Lead reports to the Head of Employee Relations GB and ensures ER key processes are aligned to address local needs and regulatory requirements. Provide on-going guidance and supervision to the Employee Relations Specialists to ensure effective, legally compliant resolutions are established efficiently and within company guidelines and a reasonable time frame. Be the subject matter expert when it comes to ER, leading the team in best practice, case law and in line with current legislation. Handle more complex investigations/issues and escalate as needed to Legal/Compliance and Head of Employee Relations GB. Work closely with HR Generalists and key stakeholders ensuring effective case management and possible prevention strategies. Provide feedback to further the development of Employee Relations Specialists Manage workflow as needed based on capacity and arrange contingencies to arrange sufficient coverage at times of peak workload. Focus on opportunities for efficiency across lines of business and functions around managing ER issues. Identify and address issues, trends, and gaps related to areas such as hiring, onboarding, leaves of absence, time off, contractor issues. Collaborate with Employee Relations team to establish and embed employee relations processes as new policies are developed and as part of on-going process improvement efforts. Provide other support as needed within Employee Relations team for projects and peak capacity periods as well as broader HR team priorities. Educate by coaching and upskilling members of the ER team, the wider HR team, Managers and colleagues in all ER case work and employment law changes, improving performance and productivity. Be the point of escalation for any regulatory breaches, such as conduct rules or wider SMCR escalations. Prepare documentation for any employee tribunal claims and work with the Head of Employee Relations and Legal on all such cases. The Requirements Significant experience across multiple HR disciplines in large companies with proven success and focus on employee relations, HR processes, policy development and coaching of managers. Proven ability managing others, including ability to hold team members accountable and influence others to ensure such achievement of objectives. Strong knowledge of current employment legalisation and best practice including ET claims Knowledge of compliance areas for HR processes and programs, such as, GDPR, SMCR. Proven success working in a fast-paced, high-pressure environment and self-sufficient. Strong collaboration and influencing skills. Creative problem solver and manages through ambiguity. Demonstrates agility and ability to manage multiple priorities. Strong verbal and written communication skills. Bachelor's Degree or equivalent in human resources, business, or related field preferred. Equal OpportunitiesAt WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
May 01, 2024
Full time
This is an exciting time to join HR within WTW. We are creating a new ER function with a unique opportunity to be at the start of our journey, helping to shape, drive and guide how we operate. We offer the ability to work with likeminded individuals and the space to share your knowledge, expertise and innovation, in how we manage ER for over 6000 colleagues within the GB region. Reporting to the Head of Employee Relations GB, the Employee Relations Lead manages end to end employee relations case management for policy and procedural issues for a key Willis Towers Watson businesses division.This role is responsible for more complex employee relations issues, interfacing with leaders, managers/their direct reports other HR Business Partners, Talent Advisors and CoEs to help establish clear protocols in areas such as performance management, equal pay, harassment, disciplinaries, grievances, absence management, whistleblowing, conflict resolution, changes to terms and conditions (where needed) and regulatory requirements (conduct rule breaches) amongst others. The role also provides oversight and guidance to the Employee Relations Specialists allowing you to help shape how the team develops and moves forward.Sound good?! We think so and we look forward to hearing from you! The Role This position provides oversight and guidance to the Employee Relations Specialists and will be responsible for more complex employee relations issues, interfacing with leaders, managers and HR Generalists and Talent Advisors to help establish repeatable and defendable practices in areas such as performance management, equal pay, harassment, disciplines, grievances, absence management, whistleblowing, conflict resolution and changes to terms and conditions, as applicable, and conduct rule breaches.The Employee Relations Lead reports to the Head of Employee Relations GB and ensures ER key processes are aligned to address local needs and regulatory requirements. Provide on-going guidance and supervision to the Employee Relations Specialists to ensure effective, legally compliant resolutions are established efficiently and within company guidelines and a reasonable time frame. Be the subject matter expert when it comes to ER, leading the team in best practice, case law and in line with current legislation. Handle more complex investigations/issues and escalate as needed to Legal/Compliance and Head of Employee Relations GB. Work closely with HR Generalists and key stakeholders ensuring effective case management and possible prevention strategies. Provide feedback to further the development of Employee Relations Specialists Manage workflow as needed based on capacity and arrange contingencies to arrange sufficient coverage at times of peak workload. Focus on opportunities for efficiency across lines of business and functions around managing ER issues. Identify and address issues, trends, and gaps related to areas such as hiring, onboarding, leaves of absence, time off, contractor issues. Collaborate with Employee Relations team to establish and embed employee relations processes as new policies are developed and as part of on-going process improvement efforts. Provide other support as needed within Employee Relations team for projects and peak capacity periods as well as broader HR team priorities. Educate by coaching and upskilling members of the ER team, the wider HR team, Managers and colleagues in all ER case work and employment law changes, improving performance and productivity. Be the point of escalation for any regulatory breaches, such as conduct rules or wider SMCR escalations. Prepare documentation for any employee tribunal claims and work with the Head of Employee Relations and Legal on all such cases. The Requirements Significant experience across multiple HR disciplines in large companies with proven success and focus on employee relations, HR processes, policy development and coaching of managers. Proven ability managing others, including ability to hold team members accountable and influence others to ensure such achievement of objectives. Strong knowledge of current employment legalisation and best practice including ET claims Knowledge of compliance areas for HR processes and programs, such as, GDPR, SMCR. Proven success working in a fast-paced, high-pressure environment and self-sufficient. Strong collaboration and influencing skills. Creative problem solver and manages through ambiguity. Demonstrates agility and ability to manage multiple priorities. Strong verbal and written communication skills. Bachelor's Degree or equivalent in human resources, business, or related field preferred. Equal OpportunitiesAt WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Are you a compassionate communicator with a knack for problem-solving? Are you ready to embark on a fulfilling career where you can make a meaningful difference in people's lives? If so, we invite you to join us at Dignity Funerals as a Customer Experience Consultant! Dignity Funerals is dedicated to providing compassionate care and support to families during some of their most challenging moments. As a Customer Experience Consultant, you will be at the forefront of delivering exceptional service and ensuring that every interaction with our company leaves a positive and lasting impression. What will you be doing? Handle incoming calls from clients regarding pre-need arrangements, adapting your approach to meet their specific needs with understanding, patience, and empathy. Maintain up-to-date knowledge of Dignity products, services, and procedures through ongoing training and briefings. Resolve client concerns, queries, and problems by clarifying issues, researching answers, exploring alternative options, and implementing solutions. Manage multiple tasks effectively to achieve the best outcomes and support the delivery of the highest standards of customer service across various channels including telephone, written, and face-to-face interactions. Provide adapted and specialist assistance to vulnerable customers, ensuring adherence to Treating Customers Fairly (TCF) and vulnerability principles to achieve positive outcomes. Assist with pre-need email and voicemail enquiries, providing timely and helpful responses to customer inquiries. What you will need? Excellent communication and interpersonal skills, with a genuine desire to help others. Strong problem-solving abilities, with the capacity to adapt to different situations and client needs. Ability to manage multiple tasks efficiently and prioritize workload effectively. Empathy, patience, and a compassionate approach to supporting clients, especially during challenging times. Previous experience in customer service or a similar role preferred. Why Join Us? Make a difference in the lives of others by providing compassionate care and support during difficult times. Benefit from ongoing training and development opportunities to enhance your skills and knowledge. Join a supportive team where collaboration and teamwork are valued, and where your contributions are appreciated. Explore opportunities for career advancement and personal growth within our organisation. The Details: This is a full-time, permanent position, working 38.75 hours per week. Shifts are structured to cover our core working hours between 9am - 6pm Monday - Friday. Saturday cover (9am - 12pm) is required and you typically work 1 in every 5. Your time is paid back in lieu. This role will be on-site 5 days a week based at our Head Office at King Edwards Court, Sutton Coldfield. If you're ready to embark on a rewarding career where you can make a positive impact every day, we want to hear from you! Join us in providing compassionate care and support to families in their time of need. Apply now to become a Customer Experience Consultant at Dignity Funerals! What are the next steps? To be considered for this role, please submit your application via the 'apply' button, where a member of our Talent Team will review your application. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
May 01, 2024
Full time
Are you a compassionate communicator with a knack for problem-solving? Are you ready to embark on a fulfilling career where you can make a meaningful difference in people's lives? If so, we invite you to join us at Dignity Funerals as a Customer Experience Consultant! Dignity Funerals is dedicated to providing compassionate care and support to families during some of their most challenging moments. As a Customer Experience Consultant, you will be at the forefront of delivering exceptional service and ensuring that every interaction with our company leaves a positive and lasting impression. What will you be doing? Handle incoming calls from clients regarding pre-need arrangements, adapting your approach to meet their specific needs with understanding, patience, and empathy. Maintain up-to-date knowledge of Dignity products, services, and procedures through ongoing training and briefings. Resolve client concerns, queries, and problems by clarifying issues, researching answers, exploring alternative options, and implementing solutions. Manage multiple tasks effectively to achieve the best outcomes and support the delivery of the highest standards of customer service across various channels including telephone, written, and face-to-face interactions. Provide adapted and specialist assistance to vulnerable customers, ensuring adherence to Treating Customers Fairly (TCF) and vulnerability principles to achieve positive outcomes. Assist with pre-need email and voicemail enquiries, providing timely and helpful responses to customer inquiries. What you will need? Excellent communication and interpersonal skills, with a genuine desire to help others. Strong problem-solving abilities, with the capacity to adapt to different situations and client needs. Ability to manage multiple tasks efficiently and prioritize workload effectively. Empathy, patience, and a compassionate approach to supporting clients, especially during challenging times. Previous experience in customer service or a similar role preferred. Why Join Us? Make a difference in the lives of others by providing compassionate care and support during difficult times. Benefit from ongoing training and development opportunities to enhance your skills and knowledge. Join a supportive team where collaboration and teamwork are valued, and where your contributions are appreciated. Explore opportunities for career advancement and personal growth within our organisation. The Details: This is a full-time, permanent position, working 38.75 hours per week. Shifts are structured to cover our core working hours between 9am - 6pm Monday - Friday. Saturday cover (9am - 12pm) is required and you typically work 1 in every 5. Your time is paid back in lieu. This role will be on-site 5 days a week based at our Head Office at King Edwards Court, Sutton Coldfield. If you're ready to embark on a rewarding career where you can make a positive impact every day, we want to hear from you! Join us in providing compassionate care and support to families in their time of need. Apply now to become a Customer Experience Consultant at Dignity Funerals! What are the next steps? To be considered for this role, please submit your application via the 'apply' button, where a member of our Talent Team will review your application. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
THE COMPANY: Our client is a market leader the retail brokerage space going through an exciting period of growth. Currently seeking a Chief Compliance Officer to join the Business, THE RESPONSIBILITIES: Act as a member of the Financial Crimes Committee and Risk Management Committee representing Compliance Undertaking a rolling compliance monitoring programme on a global basis and reporting to the board Responsible for the Firm's performance of its obligations under the Senior Managers and Certification Regime (SMCR). Providing appropriate regulatory training, including in relation to AML, TCF, SMCR, and KYC, Overseeing compliance with FCA rules and guidance, including those relating to conduct risk. Presenting the Annual Compliance Report to the Board. Drafting and maintaining applicable internal policies and procedures to ensure compliance with regulatory requirements. Responsible for leading the investigation of suspected breaches Client complaint handling and resolution Overseeing the approval process for advertising and research material Responsible for ensuring that the firm cooperates with investigations by the FCA and other regulatory bodies. Managing all compliance staff and ensuring they receive the necessary support, training, Responsibility to regularly present the scope and implementation of regulatory change to the Board, including the impact the regulations have on the business Overseeing the Firm's compliance with FCA rules and guidance and applicable legislation relating to financial crime and monitoring as well as updating and reporting to the Reviewing developments in AML/CTF law and regulation, including updates by relevant authorities Responsible for handling escalations on financial crime matters as well as ensuring oversight of high risk client relationships Providing updates and advising the firm on major regulatory developments EXPERIENCE REQUIRED: Currently or previously FCA SMF registered Extensive knowledge and experience at a senior operational level in a retail brokerage environment A strong background in the compliance aspects of electronic and web based business Excellent verbal and written communication skills. Excellent interpersonal skills and experience working with board level stakeholders Excellent people management and development skills. Attained a degree (preferably in law) or equivalent Ideally experience working in a global business For further information please contact Natalie Eshelby
May 01, 2024
Full time
THE COMPANY: Our client is a market leader the retail brokerage space going through an exciting period of growth. Currently seeking a Chief Compliance Officer to join the Business, THE RESPONSIBILITIES: Act as a member of the Financial Crimes Committee and Risk Management Committee representing Compliance Undertaking a rolling compliance monitoring programme on a global basis and reporting to the board Responsible for the Firm's performance of its obligations under the Senior Managers and Certification Regime (SMCR). Providing appropriate regulatory training, including in relation to AML, TCF, SMCR, and KYC, Overseeing compliance with FCA rules and guidance, including those relating to conduct risk. Presenting the Annual Compliance Report to the Board. Drafting and maintaining applicable internal policies and procedures to ensure compliance with regulatory requirements. Responsible for leading the investigation of suspected breaches Client complaint handling and resolution Overseeing the approval process for advertising and research material Responsible for ensuring that the firm cooperates with investigations by the FCA and other regulatory bodies. Managing all compliance staff and ensuring they receive the necessary support, training, Responsibility to regularly present the scope and implementation of regulatory change to the Board, including the impact the regulations have on the business Overseeing the Firm's compliance with FCA rules and guidance and applicable legislation relating to financial crime and monitoring as well as updating and reporting to the Reviewing developments in AML/CTF law and regulation, including updates by relevant authorities Responsible for handling escalations on financial crime matters as well as ensuring oversight of high risk client relationships Providing updates and advising the firm on major regulatory developments EXPERIENCE REQUIRED: Currently or previously FCA SMF registered Extensive knowledge and experience at a senior operational level in a retail brokerage environment A strong background in the compliance aspects of electronic and web based business Excellent verbal and written communication skills. Excellent interpersonal skills and experience working with board level stakeholders Excellent people management and development skills. Attained a degree (preferably in law) or equivalent Ideally experience working in a global business For further information please contact Natalie Eshelby
Crematorium Administrator Full-Time, Permanent Location: Weston-Super-Mare Salary: £24,316.55 per annum Are you a detail-oriented professional with a heart for customer service? Join us in a unique position as an Administrator at our Weston-Super-Mare Crematorium. In this role, you'll be pivotal to our administrative operations, providing essential support to our team and offering compassion to those in need. This permanent, full-time position, is an integral role within our organisation and one which can offer a unique career path within the funeral services industry. Let's take a closer look at what your day-to-day will look like Carrying out administrative tasks relating to the processing of memorial agreements, ordering of memorials, subsequent checks and issues of works. Answering client queries promptly via telephone, face-to-face or via email and keeping our internal systems up to date. Produce and process various client invoices and maintain accurate records of service arrangements, accounts and banking sheets. Ensure the site is stocked as needed, completed and processing orders as required. It is important to note that our team members are cross-trained for versatility. As such, you may receive training that extends beyond your typical daily tasks. The full Job description is available to download at the bottom of this page. The role will suit someone who: Knowledgeable with working in a similar role to this or having worked in a fast-paced administrative environment. Proficiency in Microsoft Office applications is essential, as well as being PC literate. Strong interpersonal, organisational and motivational skills. Good reasoning skills with the ability to manage workloads effectively in order to meet SLA's. Ability to establish and maintain strong relationships at multiple levels and across functions in the organisation. What we provide to you: Annual salary of £24,316.55. 22-25 Days Holiday + Bank Holidays. Pension Scheme. Life Assurance X2. Free On-Site Parking. Other discretionary company discounts. ? Access to our internal apprentice & personal development schemes. What are the next steps? To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch! FCA Statement Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Apr 30, 2024
Full time
Crematorium Administrator Full-Time, Permanent Location: Weston-Super-Mare Salary: £24,316.55 per annum Are you a detail-oriented professional with a heart for customer service? Join us in a unique position as an Administrator at our Weston-Super-Mare Crematorium. In this role, you'll be pivotal to our administrative operations, providing essential support to our team and offering compassion to those in need. This permanent, full-time position, is an integral role within our organisation and one which can offer a unique career path within the funeral services industry. Let's take a closer look at what your day-to-day will look like Carrying out administrative tasks relating to the processing of memorial agreements, ordering of memorials, subsequent checks and issues of works. Answering client queries promptly via telephone, face-to-face or via email and keeping our internal systems up to date. Produce and process various client invoices and maintain accurate records of service arrangements, accounts and banking sheets. Ensure the site is stocked as needed, completed and processing orders as required. It is important to note that our team members are cross-trained for versatility. As such, you may receive training that extends beyond your typical daily tasks. The full Job description is available to download at the bottom of this page. The role will suit someone who: Knowledgeable with working in a similar role to this or having worked in a fast-paced administrative environment. Proficiency in Microsoft Office applications is essential, as well as being PC literate. Strong interpersonal, organisational and motivational skills. Good reasoning skills with the ability to manage workloads effectively in order to meet SLA's. Ability to establish and maintain strong relationships at multiple levels and across functions in the organisation. What we provide to you: Annual salary of £24,316.55. 22-25 Days Holiday + Bank Holidays. Pension Scheme. Life Assurance X2. Free On-Site Parking. Other discretionary company discounts. ? Access to our internal apprentice & personal development schemes. What are the next steps? To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch! FCA Statement Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most. Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow. We are a company that champions flexibility too! We understand that not everyone can work a usual 9-5 and that they want the ability to work when they want which is precisely why we offer flexible casual-based roles that are 0-hour contracts, to provide you with that all-important work-life balance. Interested in becoming part of our family ? We currently have an opportunity for a Casual Funeral Service Operative to join our Business Leader Nick Joseand his dedicated team of funeral professionals at our T Cooke Funeral Directors, serving our communities across Falmouth. What is the day-to-day for our Operatives? As a Casual Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families. Hours are flexible and they can fluctuate depending on business/branch needs and therefore aren't guaranteed. Usual branch operating hours are between Monday - Friday (09:00 - 17:00) and some of our posts will require you to assist our on-call rota at night and on the weekend, though this will be fully discussed with you throughout the recruitment process. Other duties will include: Preparing and ensuring the cleanliness of vehicles. Being part of the funeral service by bearing the coffin and driving company vehicles. Bringing the deceased into our care. Driving company vehicles on the day of funerals including hearses and limousines. Assisting the Funeral Director with pre-funeral checks including route planning and address checking. What do we look for? A full UK driving licence (Manual) - driving is an essential part of the role. Good level of physical fitness, as this role will involve heavy lifting duties. The necessary documentation for a basic DBS, reference & driving licence check. Pride in your appearance, ensuring you are always professional. A caring and empathetic nature. The determination to deliver excellent client services. Any previous experience within the industry is advantageous. What do you get? Hourly Rate of £10.94ph + on-call payments as and when completed. 28 Days Holiday (inclusive of bank holidays). Statutory sick pay. Opportunity to permanent vacancies across our company should you wish to take this direction internally. What are the next steps? To be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application. If you are interested in learning more about Dignity Plc, please feel free to visit our website at . Alternatively, to be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application. Dignity Plc retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at the earliest opportunity. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Apr 30, 2024
Full time
At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most. Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow. We are a company that champions flexibility too! We understand that not everyone can work a usual 9-5 and that they want the ability to work when they want which is precisely why we offer flexible casual-based roles that are 0-hour contracts, to provide you with that all-important work-life balance. Interested in becoming part of our family ? We currently have an opportunity for a Casual Funeral Service Operative to join our Business Leader Nick Joseand his dedicated team of funeral professionals at our T Cooke Funeral Directors, serving our communities across Falmouth. What is the day-to-day for our Operatives? As a Casual Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families. Hours are flexible and they can fluctuate depending on business/branch needs and therefore aren't guaranteed. Usual branch operating hours are between Monday - Friday (09:00 - 17:00) and some of our posts will require you to assist our on-call rota at night and on the weekend, though this will be fully discussed with you throughout the recruitment process. Other duties will include: Preparing and ensuring the cleanliness of vehicles. Being part of the funeral service by bearing the coffin and driving company vehicles. Bringing the deceased into our care. Driving company vehicles on the day of funerals including hearses and limousines. Assisting the Funeral Director with pre-funeral checks including route planning and address checking. What do we look for? A full UK driving licence (Manual) - driving is an essential part of the role. Good level of physical fitness, as this role will involve heavy lifting duties. The necessary documentation for a basic DBS, reference & driving licence check. Pride in your appearance, ensuring you are always professional. A caring and empathetic nature. The determination to deliver excellent client services. Any previous experience within the industry is advantageous. What do you get? Hourly Rate of £10.94ph + on-call payments as and when completed. 28 Days Holiday (inclusive of bank holidays). Statutory sick pay. Opportunity to permanent vacancies across our company should you wish to take this direction internally. What are the next steps? To be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application. If you are interested in learning more about Dignity Plc, please feel free to visit our website at . Alternatively, to be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application. Dignity Plc retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at the earliest opportunity. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.