Barchesters operational finance team have a rare opportunity for an Operational Finance Manager to join our established team. This varied role will include providing support and guidance to management teams across the business to ensure company financial, operational, and administrative policies and procedures are adhered to. You will support business improvement though the analysis of operational delivery, identifying systematic failures, shortfalls, and variances in performance, and taking corrective action for process change for continuous improvement. With a rapidly expanding portfolio of care homes and hospitals across the UK, this role is key to ensuring the delivery exceptional service to more than 250 sites across the country.This is a permanent, remote position, with regular travel across the UK. We are offering an impressive rewards and benefits package, including:Competitive starting salaryGenerous annual bonus7,500 car allowance25 days annual leave, plus bank holidaysAbility to work from home Unlimited access to our generous refer a friend scheme, earning up to 500 per referralAccess to a wide range of retail and leisure discounts at big brands and supermarketsFree access to medical specialists, who are available for a second opinion if you need to make a decision with confidenceConfidential and free access to counselling and legal services Required experience and qualifications:Proven experience of leading a multidisciplinary team, ideally in an NHS or private healthcare settingExperience of delivering service improvementAbility to manage changeAbility to builds strong and collaborative relationshipsFull UK driving licence, with the flexibility to travel across the UK Role and responsibilities:Manage a team of Sales Ledger Administrators, Sales Ledger Team Leaders, and Senior Regional AdministratorsEnsure accurate and timely resident billing Direct Sales Ledger Team Leaders and Senior Regional Administrators to support homes Ensure payments received are posted and allocated Oversee credit control across the business, ensuring resources are effectively working together to reduce debt and creditsSupport senior management teams with financial administration issues and address concernsEnsure home based administration teams are appropriately trained, including induction and refresher training Provide development training to managers in respect of understanding their management accounts and financial performanceMaintain information in respect to complaints and debt cases requiring third party legal support.Support the professional development of team membersDevelop reporting for directors to enable them to take appropriate decisions If youd like to use your finance expertise in an organisation that provides the quality care youd expect for your loved ones, this is an empowering and rewarding place to be. Youll have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment. 4400
May 05, 2024
Full time
Barchesters operational finance team have a rare opportunity for an Operational Finance Manager to join our established team. This varied role will include providing support and guidance to management teams across the business to ensure company financial, operational, and administrative policies and procedures are adhered to. You will support business improvement though the analysis of operational delivery, identifying systematic failures, shortfalls, and variances in performance, and taking corrective action for process change for continuous improvement. With a rapidly expanding portfolio of care homes and hospitals across the UK, this role is key to ensuring the delivery exceptional service to more than 250 sites across the country.This is a permanent, remote position, with regular travel across the UK. We are offering an impressive rewards and benefits package, including:Competitive starting salaryGenerous annual bonus7,500 car allowance25 days annual leave, plus bank holidaysAbility to work from home Unlimited access to our generous refer a friend scheme, earning up to 500 per referralAccess to a wide range of retail and leisure discounts at big brands and supermarketsFree access to medical specialists, who are available for a second opinion if you need to make a decision with confidenceConfidential and free access to counselling and legal services Required experience and qualifications:Proven experience of leading a multidisciplinary team, ideally in an NHS or private healthcare settingExperience of delivering service improvementAbility to manage changeAbility to builds strong and collaborative relationshipsFull UK driving licence, with the flexibility to travel across the UK Role and responsibilities:Manage a team of Sales Ledger Administrators, Sales Ledger Team Leaders, and Senior Regional AdministratorsEnsure accurate and timely resident billing Direct Sales Ledger Team Leaders and Senior Regional Administrators to support homes Ensure payments received are posted and allocated Oversee credit control across the business, ensuring resources are effectively working together to reduce debt and creditsSupport senior management teams with financial administration issues and address concernsEnsure home based administration teams are appropriately trained, including induction and refresher training Provide development training to managers in respect of understanding their management accounts and financial performanceMaintain information in respect to complaints and debt cases requiring third party legal support.Support the professional development of team membersDevelop reporting for directors to enable them to take appropriate decisions If youd like to use your finance expertise in an organisation that provides the quality care youd expect for your loved ones, this is an empowering and rewarding place to be. Youll have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment. 4400
Get Staffed Online Recruitment Limited
Grays, Essex
Business Administrator Do you want to work in a fast-paced environment, be part of a dynamic team, and work within an organisation that offers an exciting growth strategy, and the opportunity to gain a prestigious qualification If so then APPLY NOW! About our client Our client is a dedicated team of skilled professionals offering a wide-range of service-led cleaning solutions across various sectors. Their core focus - Fusing tech, passion, and people. They create sustainable, scientifically backed solutions for clean, safe spaces, ensuring quality and empowering client success. Their culture - Adaptability is paramount. They embrace innovation, foster a flexible work environment, and prioritise employee well-being. Their commitment to sustainability and social responsibility shapes ethical practices. Leveraging digital platforms is integral for operational efficiency and expansion. They value collaboration, diversity, and continuous learning. Their team is the beating heart of the business, and you will make a difference, leading by example. As part of our client's business growth plans and continuous improvement, they are looking to recruit a business administration apprentice to help them deliver exceptional service to all their stakeholders. This apprenticeship is an excellent opportunity to learn, develop new skills and is ideal for someone who enjoys engaging with people, a challenging work environment and who wants to consider the direction of their future in a business environment. You will be involved in the day-to-day administrative tasks across different functions within the business on a rotation basis, handling and processing data, dealing with queries, supporting the creation and implementation of policies, and process improvements in a safe positive and inclusive work environment. You will be involved in projects to help meet the strategic goals of the business. During your apprenticeship, you will spend time working for them across all departments including people and culture, finance, sales, and marketing, ESG, operations and support services. The training you will receive: Level 3 Business Administration qualification. All training is undertaken online, through a combination of self-paced eLearning and live online classes. Functional skills in English & Mathematics, if required. Prospects: Potential contract extension or full employment. Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Essential GCSE or equivalent Mathematics (Grade A - C 9/4) - Essential Personal Skills required: Communication: Communicate with customers and colleagues clearly and professionally, both verbally and in writing. IT Skills: Experience in relevant software's. Team Collaboration: Work closely with team members to ensure smooth service delivery. Adaptability: Be open to taking on various roles as you move between areas of the business. Problem solving: Assist in resolving issues and concerns, seeking guidance from experienced team members when necessary. Time management: Manage tasks effectively. Attention to detail: Pay close attention to process and quality of work. Learning and development: Proactive approach to developing new skills and participating actively in training. Positive attitude. The apprenticeship: Qualification: Business Admin Level 3 Duration: 15 months
May 05, 2024
Full time
Business Administrator Do you want to work in a fast-paced environment, be part of a dynamic team, and work within an organisation that offers an exciting growth strategy, and the opportunity to gain a prestigious qualification If so then APPLY NOW! About our client Our client is a dedicated team of skilled professionals offering a wide-range of service-led cleaning solutions across various sectors. Their core focus - Fusing tech, passion, and people. They create sustainable, scientifically backed solutions for clean, safe spaces, ensuring quality and empowering client success. Their culture - Adaptability is paramount. They embrace innovation, foster a flexible work environment, and prioritise employee well-being. Their commitment to sustainability and social responsibility shapes ethical practices. Leveraging digital platforms is integral for operational efficiency and expansion. They value collaboration, diversity, and continuous learning. Their team is the beating heart of the business, and you will make a difference, leading by example. As part of our client's business growth plans and continuous improvement, they are looking to recruit a business administration apprentice to help them deliver exceptional service to all their stakeholders. This apprenticeship is an excellent opportunity to learn, develop new skills and is ideal for someone who enjoys engaging with people, a challenging work environment and who wants to consider the direction of their future in a business environment. You will be involved in the day-to-day administrative tasks across different functions within the business on a rotation basis, handling and processing data, dealing with queries, supporting the creation and implementation of policies, and process improvements in a safe positive and inclusive work environment. You will be involved in projects to help meet the strategic goals of the business. During your apprenticeship, you will spend time working for them across all departments including people and culture, finance, sales, and marketing, ESG, operations and support services. The training you will receive: Level 3 Business Administration qualification. All training is undertaken online, through a combination of self-paced eLearning and live online classes. Functional skills in English & Mathematics, if required. Prospects: Potential contract extension or full employment. Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Essential GCSE or equivalent Mathematics (Grade A - C 9/4) - Essential Personal Skills required: Communication: Communicate with customers and colleagues clearly and professionally, both verbally and in writing. IT Skills: Experience in relevant software's. Team Collaboration: Work closely with team members to ensure smooth service delivery. Adaptability: Be open to taking on various roles as you move between areas of the business. Problem solving: Assist in resolving issues and concerns, seeking guidance from experienced team members when necessary. Time management: Manage tasks effectively. Attention to detail: Pay close attention to process and quality of work. Learning and development: Proactive approach to developing new skills and participating actively in training. Positive attitude. The apprenticeship: Qualification: Business Admin Level 3 Duration: 15 months
Refund Administrator Annual Salary: Up to £28,000 Location: Braintree Job Type: Full-time, Permanent We are seeking a Refund Administrator to join our clients Finance Department. The successful candidate will take full ownership of processing customer refunds. Day-to-day of the role: Work closely with Customer Services and Returns departments to ensure refunds are processed and recorded correctly on OrderWise. Handle all refund-related queries and CRM activities. Communicate with customers to process partial Chip and Pin refunds. Issue cheques to customers for payments made by cash or mail order. Apply the correct fees to refunds before processing. Collaborate with internal OrderWise trainers to enhance employee training regarding the processing and recording of refunds. Liaise with the Systems department to identify OrderWise developments to improve the refunds process. Assist the wider Finance team with ad hoc queries. Required Skills & Qualifications: Personable with the ability to communicate at all levels within the business. Demonstrable experience in a commercial environment, interacting with other departments. Capable of defining and implementing process improvements. Strong work ethic with a desire to challenge and be challenged. Benefits: Competitive salary up to £28,000, depending on experience. 30 days annual leave (includes bank holidays), with additional days for long-standing employees. Bespoke employee benefits programme. State-of-the-art staff facilities. Cycle to work scheme. Discounted or free food. Employee discount. Free parking. Health & wellbeing programme. On-site parking. Referral programme. Store discount. Schedule: Monday to Friday: 8.30am-5pm Additional Requirements: Administrative experience: 1 year (preferred). Please apply now if this role is of interest
May 05, 2024
Full time
Refund Administrator Annual Salary: Up to £28,000 Location: Braintree Job Type: Full-time, Permanent We are seeking a Refund Administrator to join our clients Finance Department. The successful candidate will take full ownership of processing customer refunds. Day-to-day of the role: Work closely with Customer Services and Returns departments to ensure refunds are processed and recorded correctly on OrderWise. Handle all refund-related queries and CRM activities. Communicate with customers to process partial Chip and Pin refunds. Issue cheques to customers for payments made by cash or mail order. Apply the correct fees to refunds before processing. Collaborate with internal OrderWise trainers to enhance employee training regarding the processing and recording of refunds. Liaise with the Systems department to identify OrderWise developments to improve the refunds process. Assist the wider Finance team with ad hoc queries. Required Skills & Qualifications: Personable with the ability to communicate at all levels within the business. Demonstrable experience in a commercial environment, interacting with other departments. Capable of defining and implementing process improvements. Strong work ethic with a desire to challenge and be challenged. Benefits: Competitive salary up to £28,000, depending on experience. 30 days annual leave (includes bank holidays), with additional days for long-standing employees. Bespoke employee benefits programme. State-of-the-art staff facilities. Cycle to work scheme. Discounted or free food. Employee discount. Free parking. Health & wellbeing programme. On-site parking. Referral programme. Store discount. Schedule: Monday to Friday: 8.30am-5pm Additional Requirements: Administrative experience: 1 year (preferred). Please apply now if this role is of interest
Are you a tech-savvy HR professional with a passion for optimising human resource operations? Look no further! We're seeking a dynamic HR Systems Manager to support our suite of HR Systems, including recruitment & onboarding, flexible benefits, as well as HR & Payroll.This HR Systems Manager is a fantastic opportunity to come in and make a real impact during the course of the 12 month FTC.The Role: As a fast paced Private Equity backed business we have big plans for the future as we continue our Transformation ensuring we become the digital leader in plumbing, heating, and sustainable heating solutions.(Highbourne Group includes brands such as City Plumbing, Direct Heating Spares, Energy Efficiency, National Shower Spares, Plumbnation, Plumbworld, The Bathroom Showroom, and The Underfloor Heating Store).As our HR Systems Manager, your responsibilities will be central to the oversight, enhancement, and upkeep of our array of HR systems. These include our HR and Payroll system (iTrent), our Case Management System (Jira), Flexible Benefits system, as well as all integrations . You'll be instrumental in ensuring these systems function seamlessly, optimising their performance, and implementing enhancements where necessary. Your role will involve not only managing the day-to-day operations but also strategising for long-term efficiency and effectiveness in supporting our HR functions.Key Responsibilities Maintain & deliver a high-performing HR System function that focuses on continuous improvement.Guide and advise on system processing and procedure, including troubleshooting and error fixing.Identify improvements and efficiencies, working closely with relevant stakeholders.Support configuration, administration updates & testing.This is a 12 month FTC to cover maternity leave. You should be based in the UK, and prepared to travel to our Head Office in Crick, Northamptonshire at least once a week.You: You'll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. You'll enjoy working collaboratively with the wider HR team and you'll be committed to acting with integrity and honesty in everything you do.Skills and competencies Experience with HR Information Systems in a testing/triage capacity (is essential).Experience of maintaining configuration within a HR system (would be beneficial).Attention to detail and analytical skills.A superb communicator and collaborative team player.Confident with Excel/Google Sheets including IF Statements.Problem solving and inquisitive nature for root cause analysis.It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: HRIS and Payroll Analyst, Payroll Systems Analyst, HR Systems Analyst, HR Systems Administrator, Payroll Analyst, HRIS Analyst, Systems Analyst, HRIS Systems Analyst, Workday, iTrent, Flex Genius, Genius, MHR, Oracle, SAP, Resourcelink.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
May 05, 2024
Full time
Are you a tech-savvy HR professional with a passion for optimising human resource operations? Look no further! We're seeking a dynamic HR Systems Manager to support our suite of HR Systems, including recruitment & onboarding, flexible benefits, as well as HR & Payroll.This HR Systems Manager is a fantastic opportunity to come in and make a real impact during the course of the 12 month FTC.The Role: As a fast paced Private Equity backed business we have big plans for the future as we continue our Transformation ensuring we become the digital leader in plumbing, heating, and sustainable heating solutions.(Highbourne Group includes brands such as City Plumbing, Direct Heating Spares, Energy Efficiency, National Shower Spares, Plumbnation, Plumbworld, The Bathroom Showroom, and The Underfloor Heating Store).As our HR Systems Manager, your responsibilities will be central to the oversight, enhancement, and upkeep of our array of HR systems. These include our HR and Payroll system (iTrent), our Case Management System (Jira), Flexible Benefits system, as well as all integrations . You'll be instrumental in ensuring these systems function seamlessly, optimising their performance, and implementing enhancements where necessary. Your role will involve not only managing the day-to-day operations but also strategising for long-term efficiency and effectiveness in supporting our HR functions.Key Responsibilities Maintain & deliver a high-performing HR System function that focuses on continuous improvement.Guide and advise on system processing and procedure, including troubleshooting and error fixing.Identify improvements and efficiencies, working closely with relevant stakeholders.Support configuration, administration updates & testing.This is a 12 month FTC to cover maternity leave. You should be based in the UK, and prepared to travel to our Head Office in Crick, Northamptonshire at least once a week.You: You'll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. You'll enjoy working collaboratively with the wider HR team and you'll be committed to acting with integrity and honesty in everything you do.Skills and competencies Experience with HR Information Systems in a testing/triage capacity (is essential).Experience of maintaining configuration within a HR system (would be beneficial).Attention to detail and analytical skills.A superb communicator and collaborative team player.Confident with Excel/Google Sheets including IF Statements.Problem solving and inquisitive nature for root cause analysis.It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: HRIS and Payroll Analyst, Payroll Systems Analyst, HR Systems Analyst, HR Systems Administrator, Payroll Analyst, HRIS Analyst, Systems Analyst, HRIS Systems Analyst, Workday, iTrent, Flex Genius, Genius, MHR, Oracle, SAP, Resourcelink.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Elevation Recruitment Group
Scunthorpe, Lincolnshire
Elevation Recruitment are thrilled to be working with a leading Manufacturing business in Scunthorpe. If you're ready to take on a pivotal role in a dynamic and fast-paced environment, join our Client as a Production Administrator and become an essential part of their team. Production Administrator Responsibilities: Coordinate and manage all aspects of the production and manufacturing process, from raw materials to finished goods Resolve queries in a timely and effective manner General office administration Maintain accurate production records, generate reports, and key performance indicators (KPIs) to identify areas for improvement Foster a positive work environment, promoting teamwork, open communication, and a strong commitment to excellence Experience required of the Production Administrator: Previous experience in production administration or a related role within a manufacturing / engineering environment Strong organisational skills with exceptional attention to detail Excellent problem-solving and decision-making abilities Effective communication and interpersonal skills to collaborate with diverse teams Ability to thrive in a fast-paced, deadline-driven environment Elevation Recruitment Group are handling all applications and would love to hear from you if you meet the required skills/experience, and are looking to join a forward-thinking, progressive organisation.
May 05, 2024
Full time
Elevation Recruitment are thrilled to be working with a leading Manufacturing business in Scunthorpe. If you're ready to take on a pivotal role in a dynamic and fast-paced environment, join our Client as a Production Administrator and become an essential part of their team. Production Administrator Responsibilities: Coordinate and manage all aspects of the production and manufacturing process, from raw materials to finished goods Resolve queries in a timely and effective manner General office administration Maintain accurate production records, generate reports, and key performance indicators (KPIs) to identify areas for improvement Foster a positive work environment, promoting teamwork, open communication, and a strong commitment to excellence Experience required of the Production Administrator: Previous experience in production administration or a related role within a manufacturing / engineering environment Strong organisational skills with exceptional attention to detail Excellent problem-solving and decision-making abilities Effective communication and interpersonal skills to collaborate with diverse teams Ability to thrive in a fast-paced, deadline-driven environment Elevation Recruitment Group are handling all applications and would love to hear from you if you meet the required skills/experience, and are looking to join a forward-thinking, progressive organisation.
Location: NorthamptonContract: 6 monthsMain PurposeThe Repair Scheduler will primarily be responsible for the technical administration of the backlog of repairs within the housing maintenance team.This will range from, but not be limited to cancelling jobs and re-raising orders for external contractors, updating spreadsheets, asset tables and internal systems. Dealing with tenant enquires. The role will require excellent attention to detail and initiative, as you need to go through records and files and re-raise orders/ re-allocate where appropriate. One of the key functions of this role is to ensure the backlog of repair jobs are brought up to date on the system.Key SkillsGood literacy skills and attention to detailGood excel skills - Regular use of Lookups and Pivot TablesProcess awareness - can follow and implement processCan interact well with various groups and stakeholdersGood communication skillsProblem-solving using initiative when dealing with complex queriesManaging workload and prioritisation of tasksCarrying our instruction from Team Leader Personal ProfileCan work both independently and as part of a teamGood attention to detail to ensure that errors are kept to a minimum and any issues are identified and addressed satisfactorilyPunctual - on time and present themselves professionally and lead by exampleCurious and proactive in looking for issues to identify opportunities for improvementLooks for solutions to problemsFlexible and adaptive to support requests as requiredA positive working attitude where issues and concerns are escalated to Line Management with the aim of maintaining a happy working environment for everybodyRespectful of other team members within the office What you'll get in return This role is based 5 days a week in the office in Northampton, so you need to be able to travel daily. Weekly pay and a 6-month contract that could be extended. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 04, 2024
Full time
Location: NorthamptonContract: 6 monthsMain PurposeThe Repair Scheduler will primarily be responsible for the technical administration of the backlog of repairs within the housing maintenance team.This will range from, but not be limited to cancelling jobs and re-raising orders for external contractors, updating spreadsheets, asset tables and internal systems. Dealing with tenant enquires. The role will require excellent attention to detail and initiative, as you need to go through records and files and re-raise orders/ re-allocate where appropriate. One of the key functions of this role is to ensure the backlog of repair jobs are brought up to date on the system.Key SkillsGood literacy skills and attention to detailGood excel skills - Regular use of Lookups and Pivot TablesProcess awareness - can follow and implement processCan interact well with various groups and stakeholdersGood communication skillsProblem-solving using initiative when dealing with complex queriesManaging workload and prioritisation of tasksCarrying our instruction from Team Leader Personal ProfileCan work both independently and as part of a teamGood attention to detail to ensure that errors are kept to a minimum and any issues are identified and addressed satisfactorilyPunctual - on time and present themselves professionally and lead by exampleCurious and proactive in looking for issues to identify opportunities for improvementLooks for solutions to problemsFlexible and adaptive to support requests as requiredA positive working attitude where issues and concerns are escalated to Line Management with the aim of maintaining a happy working environment for everybodyRespectful of other team members within the office What you'll get in return This role is based 5 days a week in the office in Northampton, so you need to be able to travel daily. Weekly pay and a 6-month contract that could be extended. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Title: Payroll Administrator Location: Glossop Salary: £30,000 Hybrid working! We are seeking an experienced Payroll Administrator to join this growing business. The role offers hybrid working, training and education assistance along with other great benefits! If this sounds like a role for you, read on. Your Main Responsibilities: Processing the payroll for a portfolio of clients. Processing of all statutory payments, pension s, starters/ leavers, RTI s, P60 s and P45 s. Training new members of staff on end to end processing. Continual improvements of processing. What You ll Need: 3 years experience of client payroll processing. Solid systems knowledge. Strong analytical skills. Great communications skills. Interested? Contact Gregg Today - (url removed) JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
May 04, 2024
Full time
Title: Payroll Administrator Location: Glossop Salary: £30,000 Hybrid working! We are seeking an experienced Payroll Administrator to join this growing business. The role offers hybrid working, training and education assistance along with other great benefits! If this sounds like a role for you, read on. Your Main Responsibilities: Processing the payroll for a portfolio of clients. Processing of all statutory payments, pension s, starters/ leavers, RTI s, P60 s and P45 s. Training new members of staff on end to end processing. Continual improvements of processing. What You ll Need: 3 years experience of client payroll processing. Solid systems knowledge. Strong analytical skills. Great communications skills. Interested? Contact Gregg Today - (url removed) JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Business Division: Investment Services Business Function / Department: Postal Sharedealing Job Title: Administrator Reporting to Manager: Lisa Rodgers Date: Job Summary Equiniti are seeking a candidate with administration skills to join our Postal Sharedealing Operations team in Worthing. This is an ideal role for someone who thrives on working in a busy office environment, and it will provide you with opportunities to learn new skills and the potential to progress with the company. If you have administration experience ideally within the Financial Industry and can demonstrate the following skills, experience, and behaviours, then this is a great opportunity for you to join Equiniti and progress. Equiniti is committed to promoting from within our business and for driven and ambitious candidates, future roles may include team leadership or more strategic operations roles across our business sectors. Your tasks will include responding to internal and external customer queries, carrying activities linked to the sale and purchase of shares and ensuring the customer instructions se are all processed on the day of receipt as per the Terms of the Product. Core Duties/Responsibilities Customer satisfaction Meeting targets for accuracy, quality and volume and agreed service levels. Contribution to team service levels Willingness to contribute to wider department objectives. Core Competencies Providing Excellent Customer Service : Delivers courteous and prompt service. Takes personal responsibility for resolving customer concerns. Presents a good image of the company to customers. Delivering Business Results : Applies skill, effort, and judgement to get the job done. Ensures own role and objectives are clear. Identifies opportunities to develop business and meet customer needs. Communication - written and oral Working with others / team player Skills & Knowledge and Qualification Good working knowledge of IT applications that may include but is not limited to Microsoft Office, Xanite & Sirius. Ability to learn new tasks with minimal supervision. Ability to identify system/process improvements. Good communication skills (both written and oral). Procedural/Product/Specialist Knowledge. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
May 04, 2024
Full time
Business Division: Investment Services Business Function / Department: Postal Sharedealing Job Title: Administrator Reporting to Manager: Lisa Rodgers Date: Job Summary Equiniti are seeking a candidate with administration skills to join our Postal Sharedealing Operations team in Worthing. This is an ideal role for someone who thrives on working in a busy office environment, and it will provide you with opportunities to learn new skills and the potential to progress with the company. If you have administration experience ideally within the Financial Industry and can demonstrate the following skills, experience, and behaviours, then this is a great opportunity for you to join Equiniti and progress. Equiniti is committed to promoting from within our business and for driven and ambitious candidates, future roles may include team leadership or more strategic operations roles across our business sectors. Your tasks will include responding to internal and external customer queries, carrying activities linked to the sale and purchase of shares and ensuring the customer instructions se are all processed on the day of receipt as per the Terms of the Product. Core Duties/Responsibilities Customer satisfaction Meeting targets for accuracy, quality and volume and agreed service levels. Contribution to team service levels Willingness to contribute to wider department objectives. Core Competencies Providing Excellent Customer Service : Delivers courteous and prompt service. Takes personal responsibility for resolving customer concerns. Presents a good image of the company to customers. Delivering Business Results : Applies skill, effort, and judgement to get the job done. Ensures own role and objectives are clear. Identifies opportunities to develop business and meet customer needs. Communication - written and oral Working with others / team player Skills & Knowledge and Qualification Good working knowledge of IT applications that may include but is not limited to Microsoft Office, Xanite & Sirius. Ability to learn new tasks with minimal supervision. Ability to identify system/process improvements. Good communication skills (both written and oral). Procedural/Product/Specialist Knowledge. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
Job Title Pensions Administration Business Analyst This role would ideally suit a Senior Pensions Administrator or Team Manager who is looking for a new opportunity working as part of a highly engaged team to identify, define and deliver improvements to Pensions Administration Teams. Are you a person who enjoys identifying and delivering improvements to Pensions Administration Teams? Do you have Pensions Administration knowledge and can work collaboratively as part of a team to deliver change? If the answer is yes, then this could be the role for you. We have a Senior Business Analyst vacancy in our UK Transformation Team with office locations in Birmingham and Sheffield. This is a hybrid opportunity with flexibility to work both virtually and from one of our office locations. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like The role is varied, depending on the type of project or improvement you are aligned to, but your main responsibility will be to deliver key tasks as part of a wider project team or running a smaller project of your own to ensure a successful outcome. Reviewing current practices and Identifying areas of improvement Working with key stakeholders to define objectives and scope Carrying out initial investigations including reviewing data to identify possible solutions Regularly interacting with other colleagues to ensure the right outcomes Liaising with senior manager to raise any challenges and secure agreement to resolving issues Supporting Project Managers in aspects of coordination and governance Preparing background information/slide material for key meetings Presenting to project boards Rolling out project changes to other teams Coaching and mentoring others within the team, and more widely How this opportunity is different This position is a unique opportunity to work on a variety of projects to drive and deliver change across Pensions Administration. Projects can vary between implementing process improvements, working on strategic projects and supporting key deliverables. You'll be working as part of a highly engaged team, where your input will be key to delivering change. You'll be actively encouraged to participate in team meetings, and to provide feedback where appropriate, to different role levels. Having a strong network of colleagues for support is pivotal for your individual development, and your network of colleagues will naturally increase rapidly from day one. Individual development within the role will be fast paced, with new and interesting challenges presenting themselves through changes in pensions legislation and industry initiatives. Skills and experience that will lead to success Have a strong desire to deliver improvements to Pensions Administration teams Be proactive and self-motivated, with a desire to own and deliver the best solutions for Aon Ability to positively influence and work well with others Have strong time-management skills, able to prioritise and manage your work Ability to identify risks/issues, and work with internal stakeholders to mitigate these . How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 04, 2024
Full time
Job Title Pensions Administration Business Analyst This role would ideally suit a Senior Pensions Administrator or Team Manager who is looking for a new opportunity working as part of a highly engaged team to identify, define and deliver improvements to Pensions Administration Teams. Are you a person who enjoys identifying and delivering improvements to Pensions Administration Teams? Do you have Pensions Administration knowledge and can work collaboratively as part of a team to deliver change? If the answer is yes, then this could be the role for you. We have a Senior Business Analyst vacancy in our UK Transformation Team with office locations in Birmingham and Sheffield. This is a hybrid opportunity with flexibility to work both virtually and from one of our office locations. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like The role is varied, depending on the type of project or improvement you are aligned to, but your main responsibility will be to deliver key tasks as part of a wider project team or running a smaller project of your own to ensure a successful outcome. Reviewing current practices and Identifying areas of improvement Working with key stakeholders to define objectives and scope Carrying out initial investigations including reviewing data to identify possible solutions Regularly interacting with other colleagues to ensure the right outcomes Liaising with senior manager to raise any challenges and secure agreement to resolving issues Supporting Project Managers in aspects of coordination and governance Preparing background information/slide material for key meetings Presenting to project boards Rolling out project changes to other teams Coaching and mentoring others within the team, and more widely How this opportunity is different This position is a unique opportunity to work on a variety of projects to drive and deliver change across Pensions Administration. Projects can vary between implementing process improvements, working on strategic projects and supporting key deliverables. You'll be working as part of a highly engaged team, where your input will be key to delivering change. You'll be actively encouraged to participate in team meetings, and to provide feedback where appropriate, to different role levels. Having a strong network of colleagues for support is pivotal for your individual development, and your network of colleagues will naturally increase rapidly from day one. Individual development within the role will be fast paced, with new and interesting challenges presenting themselves through changes in pensions legislation and industry initiatives. Skills and experience that will lead to success Have a strong desire to deliver improvements to Pensions Administration teams Be proactive and self-motivated, with a desire to own and deliver the best solutions for Aon Ability to positively influence and work well with others Have strong time-management skills, able to prioritise and manage your work Ability to identify risks/issues, and work with internal stakeholders to mitigate these . How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Business Admin Team Leader London - Office Based Salary Negotiable A fantastic, leading Top 100 National firm, known to us as a client for many years are keen to add an experienced Business Admin Team Leaderto their already impressive London City Centre team.Based in well-equipped offices in an impressive setting, close to commuter links, the Business Admin Team Leader will benefit from leading a cohesive team of Secretaries, Administrators and Coordinators to deliver a high quality of a full range of Legal Administration Duties in London City Centre. Duties of a Business Admin Team Leader: Oversee the day to day running of the Business Support Administration team Build relationships with our lawyers to understand the work and proactively prioritise tasks Encourage an excellent customer service environment, ensuring that our processes reflect this Coach and develop your team, including performance reviews, setting objectives and regular one to ones Recruit and train new and existing team members Work closely with the Business Support Services Manager, Operations Manager, and our HR team, to develop policies and procedures which cover operational processes, compliance, performance and attendance Identify opportunities for improvement, to ensure we operate efficiently and in line with best practice Play an active role in supporting business change taking place across the firm, and participate in relevant projects Ensure equipment is properly maintained Have a working knowledge of health and safety requirements The ideal candidate: Fair, inclusive and supportive management style Effective and professional leader and communicator at all levels, both written and verbal Able to build excellent working relationships with your team/department, stakeholders and the wider firm Self-motivated, with the ability to lead by example An organised individual with the ability to effectively prioritise business needs Ability to manage and support business change across the team Excellent attention to detail Knowledge of administrative processes such as printing, scanning, electronic filing and post handling Experience working within a legal services environment If you believe you are suited to this Business Admin Team Leader role and have the skills our client is looking for, please apply within, or send your CV to for immediate consideration.
May 04, 2024
Full time
Business Admin Team Leader London - Office Based Salary Negotiable A fantastic, leading Top 100 National firm, known to us as a client for many years are keen to add an experienced Business Admin Team Leaderto their already impressive London City Centre team.Based in well-equipped offices in an impressive setting, close to commuter links, the Business Admin Team Leader will benefit from leading a cohesive team of Secretaries, Administrators and Coordinators to deliver a high quality of a full range of Legal Administration Duties in London City Centre. Duties of a Business Admin Team Leader: Oversee the day to day running of the Business Support Administration team Build relationships with our lawyers to understand the work and proactively prioritise tasks Encourage an excellent customer service environment, ensuring that our processes reflect this Coach and develop your team, including performance reviews, setting objectives and regular one to ones Recruit and train new and existing team members Work closely with the Business Support Services Manager, Operations Manager, and our HR team, to develop policies and procedures which cover operational processes, compliance, performance and attendance Identify opportunities for improvement, to ensure we operate efficiently and in line with best practice Play an active role in supporting business change taking place across the firm, and participate in relevant projects Ensure equipment is properly maintained Have a working knowledge of health and safety requirements The ideal candidate: Fair, inclusive and supportive management style Effective and professional leader and communicator at all levels, both written and verbal Able to build excellent working relationships with your team/department, stakeholders and the wider firm Self-motivated, with the ability to lead by example An organised individual with the ability to effectively prioritise business needs Ability to manage and support business change across the team Excellent attention to detail Knowledge of administrative processes such as printing, scanning, electronic filing and post handling Experience working within a legal services environment If you believe you are suited to this Business Admin Team Leader role and have the skills our client is looking for, please apply within, or send your CV to for immediate consideration.
The Role As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation life cycle for ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. Review and do proactive analysis and resolve application issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint planning and assign sprint activities to the team. Develop User stories from the requirements. Estimate effort, Work with the product sponsor to prioritise the user stores. Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements. Track and share the status of sprint/user stories with the Project Manager. Identify and manage risks and challenges. Ensure the quality deployment of the product as per the design. Ensure the security, resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (ie, pre-iteration, and retrospectives. Your Profile Key Skills/Knowledge/Experience: Experience as a Technical Consultant. Experience in ITIL Process Definition, Integration Solutions, understanding Architecture solutions. Ability to understand customer business requirements and convert to functional requirements. Experience in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow. Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards. Certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation. Good knowledge in Agile/Scrum methodology. Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts. Excellent team management skills to manage the project team and members. Good to have: Experience in ServiceNow custom application design and development. Evaluate the tool stability and performance and provide recommendations. Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc ). Preferred to have ServiceNow Implementation Specialist certification. Ability to manage conflicts that may arise with customers and/or TCS internal stakeholders.
May 04, 2024
Full time
The Role As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation life cycle for ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. Review and do proactive analysis and resolve application issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint planning and assign sprint activities to the team. Develop User stories from the requirements. Estimate effort, Work with the product sponsor to prioritise the user stores. Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements. Track and share the status of sprint/user stories with the Project Manager. Identify and manage risks and challenges. Ensure the quality deployment of the product as per the design. Ensure the security, resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (ie, pre-iteration, and retrospectives. Your Profile Key Skills/Knowledge/Experience: Experience as a Technical Consultant. Experience in ITIL Process Definition, Integration Solutions, understanding Architecture solutions. Ability to understand customer business requirements and convert to functional requirements. Experience in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow. Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards. Certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation. Good knowledge in Agile/Scrum methodology. Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts. Excellent team management skills to manage the project team and members. Good to have: Experience in ServiceNow custom application design and development. Evaluate the tool stability and performance and provide recommendations. Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc ). Preferred to have ServiceNow Implementation Specialist certification. Ability to manage conflicts that may arise with customers and/or TCS internal stakeholders.
We are looking for an Order & Quotation Administrator to join our client on a full time basis in Sittingbourne, you will be responsible for processing orders promptly and accurately, referring to the system - pricing, specification etc plus process purchase orders, arrange dispatch promptly, regular follow up with internal and external suppliers to ensure they meet customers required dispatch date. Quoting the full range of the company's products in accordance with the Customer Service Charter Standards (currently under review), and helping Customers identify their requirements plus quote follow up to ensure the customer has all the information to make a purchase. An important part of the business, and the role includes processing export requirements and completion of documentation which will include Proforma Invoices, obtain Freight costs, understanding export processes, working closely with transport, courier companies, obtaining proof of deliveries. Maintain and update accurately the CRM system which includes - maintaining customer records and updating them when advised, making notes of special requests/ requirements, raising Process Improvement Reports (PIR) and Customer Complaints and produce Product Reference Charts (PRC's) to support customer's business. You must have: High level of numeracy and English Previous experience of working within a Team / Customer Service environment General administration duties i.e., ordering office supplies, sending out samples, attending Team meetings, Internal and external post, filing/scanning etc. Salary is dependent on experience with a great benefits package that includes 33 days holiday, birthday leave after one years' service, flexible cash scheme, long service holiday payment, discretionary company sick pay scheme, paid time off for hospital appointments and compassionate leave If you are interested please apply with a current CV, preferably in word, or email Lucy at for further information. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.
May 04, 2024
Full time
We are looking for an Order & Quotation Administrator to join our client on a full time basis in Sittingbourne, you will be responsible for processing orders promptly and accurately, referring to the system - pricing, specification etc plus process purchase orders, arrange dispatch promptly, regular follow up with internal and external suppliers to ensure they meet customers required dispatch date. Quoting the full range of the company's products in accordance with the Customer Service Charter Standards (currently under review), and helping Customers identify their requirements plus quote follow up to ensure the customer has all the information to make a purchase. An important part of the business, and the role includes processing export requirements and completion of documentation which will include Proforma Invoices, obtain Freight costs, understanding export processes, working closely with transport, courier companies, obtaining proof of deliveries. Maintain and update accurately the CRM system which includes - maintaining customer records and updating them when advised, making notes of special requests/ requirements, raising Process Improvement Reports (PIR) and Customer Complaints and produce Product Reference Charts (PRC's) to support customer's business. You must have: High level of numeracy and English Previous experience of working within a Team / Customer Service environment General administration duties i.e., ordering office supplies, sending out samples, attending Team meetings, Internal and external post, filing/scanning etc. Salary is dependent on experience with a great benefits package that includes 33 days holiday, birthday leave after one years' service, flexible cash scheme, long service holiday payment, discretionary company sick pay scheme, paid time off for hospital appointments and compassionate leave If you are interested please apply with a current CV, preferably in word, or email Lucy at for further information. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.
Page Personnel Secretarial & Business Support
Sutton, Surrey
Immediate start with an extremely progressive company Excellent company benefits with a competitive package Client Details A fast growing business that has established a leading position in the financing and delivery of energy efficiency programmes and energy sector consultancy services. Description Project Support: Providing the projects team with assistance with day to day process management and project administration, including data entry and analysis and identification and resolution of issues. Team Assistance: Supporting the team and facilitating everyday activities (meeting organisation, document preparation etc.). Communications and Relationship Management: Making sure that we maintain excellent relationships with our installer partners, our funders and with customers who are receiving home upgrades by responding to queries and collaborating with partners to make sure that the necessary work is carried out. Process Improvement: Identifying areas where the processes we operate can be improved and working with the team to make changes where needed. Managing Documents and Records: Archiving, recording and retrieving company files, both physical and electronic. Profile Team playerOrganised with the ability to multi taskExcellent communcation skillsAttention to detail Job Offer Excellent trainingHybrid workingFlexi hours
May 04, 2024
Full time
Immediate start with an extremely progressive company Excellent company benefits with a competitive package Client Details A fast growing business that has established a leading position in the financing and delivery of energy efficiency programmes and energy sector consultancy services. Description Project Support: Providing the projects team with assistance with day to day process management and project administration, including data entry and analysis and identification and resolution of issues. Team Assistance: Supporting the team and facilitating everyday activities (meeting organisation, document preparation etc.). Communications and Relationship Management: Making sure that we maintain excellent relationships with our installer partners, our funders and with customers who are receiving home upgrades by responding to queries and collaborating with partners to make sure that the necessary work is carried out. Process Improvement: Identifying areas where the processes we operate can be improved and working with the team to make changes where needed. Managing Documents and Records: Archiving, recording and retrieving company files, both physical and electronic. Profile Team playerOrganised with the ability to multi taskExcellent communcation skillsAttention to detail Job Offer Excellent trainingHybrid workingFlexi hours
Job Title: Customer Service Team Leader Location: Farnworth, Bolton, BL4 0AN Salary : £27,000 to £30,000 per annum Job Type: Full time, Permanent Working Hours: 38 hours per week About the Company: Heatrod Elements Ltd are looking for a Customer Service Team Leader to join our team. Based in Farnworth, Bolton we are the leading manufacturer of heating elements and associated process heating equipment that's required in domestic and industrial applications. About the Role: We have an exciting new opportunity to join our customer services team as the Team Leader. This is a great opportunity to work with us in building our customer relationships (both internally and externally) working closely with the Sales Team and the wider business. We are looking for someone with a passion for customer services, who can get the best from their colleagues to provide service excellence. Working in the team on day to day tasks as well as being responsible for driving change. About You: What we're looking for in a Customer Service Team Leader: Customer focused Deliver a great customer experience Always strive to give the best service Be the key link between operations and customer service - building key relationships Calm under pressure, problem solving, attention to detail and ability to follow tasks through to completion Have an analytical approach, be able to simplify complex situations and apply sound judgment to resolve problems. Able to delegate workloads effectively and evenly between team members Drive performance of team members, ensuring KPI's are met Build a good level of product knowledge and proactively drive improvements in customer service and customer experience Your experience: At least 5 years in a customer service environment People Management experience Experience of working a manufacturing environment is desirable Proven experience in building customer relationships Excellent IT skills, MS Office, CRM systems, etc Benefits: 25 days holiday, increases with length of service Cash Health Plan/Discount Scheme Free onsite parking Great company social events Pension Scheme Training and Development Opportunities, both internally/externally to the business Please Note: No agencies. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Senior Customer Service Representative, Client Services, Customer Service Advisor, Customer Services Supervisor, Customer Relationship Executive, Customer Service Administrator, Administrator, Office Team Leader, Client Services Manager, Customer Service Manager may also be considered for this role.
May 04, 2024
Full time
Job Title: Customer Service Team Leader Location: Farnworth, Bolton, BL4 0AN Salary : £27,000 to £30,000 per annum Job Type: Full time, Permanent Working Hours: 38 hours per week About the Company: Heatrod Elements Ltd are looking for a Customer Service Team Leader to join our team. Based in Farnworth, Bolton we are the leading manufacturer of heating elements and associated process heating equipment that's required in domestic and industrial applications. About the Role: We have an exciting new opportunity to join our customer services team as the Team Leader. This is a great opportunity to work with us in building our customer relationships (both internally and externally) working closely with the Sales Team and the wider business. We are looking for someone with a passion for customer services, who can get the best from their colleagues to provide service excellence. Working in the team on day to day tasks as well as being responsible for driving change. About You: What we're looking for in a Customer Service Team Leader: Customer focused Deliver a great customer experience Always strive to give the best service Be the key link between operations and customer service - building key relationships Calm under pressure, problem solving, attention to detail and ability to follow tasks through to completion Have an analytical approach, be able to simplify complex situations and apply sound judgment to resolve problems. Able to delegate workloads effectively and evenly between team members Drive performance of team members, ensuring KPI's are met Build a good level of product knowledge and proactively drive improvements in customer service and customer experience Your experience: At least 5 years in a customer service environment People Management experience Experience of working a manufacturing environment is desirable Proven experience in building customer relationships Excellent IT skills, MS Office, CRM systems, etc Benefits: 25 days holiday, increases with length of service Cash Health Plan/Discount Scheme Free onsite parking Great company social events Pension Scheme Training and Development Opportunities, both internally/externally to the business Please Note: No agencies. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Senior Customer Service Representative, Client Services, Customer Service Advisor, Customer Services Supervisor, Customer Relationship Executive, Customer Service Administrator, Administrator, Office Team Leader, Client Services Manager, Customer Service Manager may also be considered for this role.
£25,000 - £28,000 pa Liverpool/Hybrid The Ideal candidate will be enthusiastic and have a can-do attitude Business Operations Administrator Location: Hybrid/LiverpoolHours: Full-time (35 hours per week) or part-time (please detail when applying) permanent Company : SupplyWell is a young and growing software company which is on a mission to change the future of education employment with our digital platform which connects schools and educators. SupplyWell is a movement towards a healthier, more sustainable educational system. Our mission is to revolutionise how schools manage teacher absences, ensuring that no compromise is made on the quality of education. By focusing on teacher wellbeing, we're creating an environment where educators can thrive, and students can flourish. Our platform isn't just about filling positions; it's about building a community of well-supported, highly qualified teachers and proactive schools. Together, we're saving time, cutting costs, and most importantly, nurturing the future of education. With SupplyWell, every class taught is a step towards a brighter educational future. Job Description: We are seeking an experienced and enthusiastic business support professional to join our team. This varied role encompasses aspects of office management, business administration, human resources and finance and is integral to supporting the business as a whole. Key responsibilities: Business operations and administration: Providing general day to day administrative assistance to the People, Operations & Finance Function; Providing support for the CEO including diary management, administration and minute taking; Office Management tasks, including booking travel and accommodation and overseeing security, access, cleaning and other premises considerations; Responsibility for the IT & Communications (including infrastructure, Wifi, hardware, VOIP and mobile phones) aspects of the business, in conjunction with the IT Managed Service Provider commissioned by the business at any given time; Assisting with the creation and implementation of systems and processes that support the smooth running of the organisation; Supporting continuous review and improvement of systems and processes throughout the business; and Collaboration with all departments of the business to aid efficient processes. Finance:Supporting the accounting and finance function, where required, by: Assisting with the day-to-day financial processing of Sales ledger (order and invoice processing, credit control, allocating income received to customer accounts, sending out regular statements to customers and following up overdue accounts), purchase ledger (Inputting and reconciling Purchase invoices), payroll and bank reconciliation; Maintaining accurate and detailed computerised records in our accounts system Xero; Processing expenses and ensuring records are kept to enable analysis; Overseeing the administration of the Company Private Healthcare scheme and employee membership; and Other finance administration duties as required. HR: Assisting with HR tasks such as recruitment, onboarding, personnel record keeping and contract management; Completing the administration and compliance activities involved with the New Starter, Leaver and Employee Change processes; Assisting with creating and updating HR and company policies and procedures/other employee documents; Assisting with Employee wellbeing initiatives, including employee benefit schemes and satisfaction surveys; Assisting with employee engagement activities; Working with employees on learning and development initiatives and managing and maintaining training records; and Responsibility for the health and welfare considerations of employees, paying particular attention to the health and safety aspects of employee health conditions, disability and allergy, first aid and mental health first aid and PEEPs. Attributes: A good all round, organised administrator; Professional and confident in working with colleagues and customers; Able to work proactively and independently; Experience of finance and human resources administration would be useful; Digitally Literate with expertise in using Microsoft Word, Excel, PowerPoint. Additional information: Pension scheme, 25 days holiday plus your birthday, plus bank holidays, hybrid working, EAP scheme and learning and development opportunities. ReCulture endeavour to be outstanding as a diverse and inclusive employer and are fully committed to present the best candidates for the role irrespective of background. We are keen to help our clients develop workforce representation from currently under-represented groups, including Black, Asian and Minority Ethnic (BAME) communities; Lesbian, Gay, Bi and Trans (LGBT) people and those living with physical, mental and/or sensory disability. If you need any additional information or support with your application, please contact Olly - /
May 04, 2024
Full time
£25,000 - £28,000 pa Liverpool/Hybrid The Ideal candidate will be enthusiastic and have a can-do attitude Business Operations Administrator Location: Hybrid/LiverpoolHours: Full-time (35 hours per week) or part-time (please detail when applying) permanent Company : SupplyWell is a young and growing software company which is on a mission to change the future of education employment with our digital platform which connects schools and educators. SupplyWell is a movement towards a healthier, more sustainable educational system. Our mission is to revolutionise how schools manage teacher absences, ensuring that no compromise is made on the quality of education. By focusing on teacher wellbeing, we're creating an environment where educators can thrive, and students can flourish. Our platform isn't just about filling positions; it's about building a community of well-supported, highly qualified teachers and proactive schools. Together, we're saving time, cutting costs, and most importantly, nurturing the future of education. With SupplyWell, every class taught is a step towards a brighter educational future. Job Description: We are seeking an experienced and enthusiastic business support professional to join our team. This varied role encompasses aspects of office management, business administration, human resources and finance and is integral to supporting the business as a whole. Key responsibilities: Business operations and administration: Providing general day to day administrative assistance to the People, Operations & Finance Function; Providing support for the CEO including diary management, administration and minute taking; Office Management tasks, including booking travel and accommodation and overseeing security, access, cleaning and other premises considerations; Responsibility for the IT & Communications (including infrastructure, Wifi, hardware, VOIP and mobile phones) aspects of the business, in conjunction with the IT Managed Service Provider commissioned by the business at any given time; Assisting with the creation and implementation of systems and processes that support the smooth running of the organisation; Supporting continuous review and improvement of systems and processes throughout the business; and Collaboration with all departments of the business to aid efficient processes. Finance:Supporting the accounting and finance function, where required, by: Assisting with the day-to-day financial processing of Sales ledger (order and invoice processing, credit control, allocating income received to customer accounts, sending out regular statements to customers and following up overdue accounts), purchase ledger (Inputting and reconciling Purchase invoices), payroll and bank reconciliation; Maintaining accurate and detailed computerised records in our accounts system Xero; Processing expenses and ensuring records are kept to enable analysis; Overseeing the administration of the Company Private Healthcare scheme and employee membership; and Other finance administration duties as required. HR: Assisting with HR tasks such as recruitment, onboarding, personnel record keeping and contract management; Completing the administration and compliance activities involved with the New Starter, Leaver and Employee Change processes; Assisting with creating and updating HR and company policies and procedures/other employee documents; Assisting with Employee wellbeing initiatives, including employee benefit schemes and satisfaction surveys; Assisting with employee engagement activities; Working with employees on learning and development initiatives and managing and maintaining training records; and Responsibility for the health and welfare considerations of employees, paying particular attention to the health and safety aspects of employee health conditions, disability and allergy, first aid and mental health first aid and PEEPs. Attributes: A good all round, organised administrator; Professional and confident in working with colleagues and customers; Able to work proactively and independently; Experience of finance and human resources administration would be useful; Digitally Literate with expertise in using Microsoft Word, Excel, PowerPoint. Additional information: Pension scheme, 25 days holiday plus your birthday, plus bank holidays, hybrid working, EAP scheme and learning and development opportunities. ReCulture endeavour to be outstanding as a diverse and inclusive employer and are fully committed to present the best candidates for the role irrespective of background. We are keen to help our clients develop workforce representation from currently under-represented groups, including Black, Asian and Minority Ethnic (BAME) communities; Lesbian, Gay, Bi and Trans (LGBT) people and those living with physical, mental and/or sensory disability. If you need any additional information or support with your application, please contact Olly - /
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application / infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (e.g. architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation / Windows / Linux). Office / Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 04, 2024
Full time
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application / infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (e.g. architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation / Windows / Linux). Office / Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
We are Eversheds Sutherland, a global law firm, with 5,000+ colleagues in more than 30 countries. We're full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we're equipped and ready to meet it. We live our values, we're purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We're ambitious for our clients, our communities - and for you. Whether you're starting out on your career or well established, whether you're a lawyer or in business services. If you're looking for what's next, we are too. What to expect For business professionals, our environment is highly collaborative with value being placed on diversity of ideas, skills and mindsets. Not least yours. It's energetic, fast-moving and there's always something new to get involved in. You will get exposure across geographies and the firm as a whole. The future is a place of opportunity. Focusing on your success and for what's next, will ensure you thrive too. Our team The Property and Projects team is based across multiple offices and works within the Property and Facilities Team, to create innovative, safe, sustainable and agile workspace, focused on staff wellbeing, client excellence, creative and inspiring workplace environments, to underpin the highest standards of staff wellbeing and productivity, and supporting the provision of client service excellence - maximising property lease events to facilitate innovation, behavioural change and suitable growth. Reporting to the Assistant Property Manager, this new role within the team will focus on supporting service charge auditing for our European premises, and administering the asset management of our furniture, artwork, and M&E assets. Role and key responsibilities Service Charges Collation and some analysis of service charges payable data, in support of audits by the Assistant Property Manager; including Set up and / or maintain excel trackers to support the monitoring and analysis of service charges payable for 6 buildings. Collate the following data, in standard templates, to support analysis and RICS compliant audits of service charges receivable: London POs and H&S orders CBRE reactive costs and consumables data from monthly reports. Veolia waste disposal data, deducting any confidential waste which is a non-service charge cost Asset Management Respond to requests from end users, managers, developers, and team members for specific Asset Management information. Raise and monitor POs for assets Assist with the capital planning, process and management in conjunction within allocated budgets, risk and service improvement. To populate and maintain agreed Asset Management Tools, ensuring the data quality and accuracy of compliance information is maintained to a high level. To oversee the population and maintenance of accurate asset registers for all offices globally. This is to ensure adherence to budgets and adequate stock management. Financial management - Generating spend reports Support projects through labelling of new assets; Assisting with general queries. Skills and experience Prior experience of working with service charges is essential. Competence in Microsoft packages, particularly excel, is essential. Given the nature of the role, fluency in a European language would be an advantage. We are looking for: Behaviour: Displays high standards of professional and personal conduct. Displays high standards of professional and personal conduct. Gathers and understands all relevant facts from a variety of sources before making a decision and displays a keen eye for detail. Identifies issues across a range of situations and uses initiative to resolve. Remains calm and professional even at times of increased workload and pressure. Responds positively to change and new challenges. Applies logical thinking and demonstrates ability to prioritise. Gathers and accepts feedback in order to develop within their role. Promotes the key departmental values of quality, consistency, efficiency, proactivity accountability and development. Encourages positive behaviours from all team members and leads by example. What's in it for you? At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world We're fair, transparent and equitable We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working We support your health and performance through our dental, healthcare and wellness support We support everything you are and all you bring through our powerful commitment to diversity and inclusion We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs We provide experience and opportunity through international and cross-function exposure We provide an opportunity to give back through our pro bono work and community engagement We help you plan ahead through retirement planning, insurance and assurance Diversity and inclusion At Eversheds Sutherland, "Inclusive" is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients' goals: together.
May 03, 2024
Full time
We are Eversheds Sutherland, a global law firm, with 5,000+ colleagues in more than 30 countries. We're full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we're equipped and ready to meet it. We live our values, we're purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We're ambitious for our clients, our communities - and for you. Whether you're starting out on your career or well established, whether you're a lawyer or in business services. If you're looking for what's next, we are too. What to expect For business professionals, our environment is highly collaborative with value being placed on diversity of ideas, skills and mindsets. Not least yours. It's energetic, fast-moving and there's always something new to get involved in. You will get exposure across geographies and the firm as a whole. The future is a place of opportunity. Focusing on your success and for what's next, will ensure you thrive too. Our team The Property and Projects team is based across multiple offices and works within the Property and Facilities Team, to create innovative, safe, sustainable and agile workspace, focused on staff wellbeing, client excellence, creative and inspiring workplace environments, to underpin the highest standards of staff wellbeing and productivity, and supporting the provision of client service excellence - maximising property lease events to facilitate innovation, behavioural change and suitable growth. Reporting to the Assistant Property Manager, this new role within the team will focus on supporting service charge auditing for our European premises, and administering the asset management of our furniture, artwork, and M&E assets. Role and key responsibilities Service Charges Collation and some analysis of service charges payable data, in support of audits by the Assistant Property Manager; including Set up and / or maintain excel trackers to support the monitoring and analysis of service charges payable for 6 buildings. Collate the following data, in standard templates, to support analysis and RICS compliant audits of service charges receivable: London POs and H&S orders CBRE reactive costs and consumables data from monthly reports. Veolia waste disposal data, deducting any confidential waste which is a non-service charge cost Asset Management Respond to requests from end users, managers, developers, and team members for specific Asset Management information. Raise and monitor POs for assets Assist with the capital planning, process and management in conjunction within allocated budgets, risk and service improvement. To populate and maintain agreed Asset Management Tools, ensuring the data quality and accuracy of compliance information is maintained to a high level. To oversee the population and maintenance of accurate asset registers for all offices globally. This is to ensure adherence to budgets and adequate stock management. Financial management - Generating spend reports Support projects through labelling of new assets; Assisting with general queries. Skills and experience Prior experience of working with service charges is essential. Competence in Microsoft packages, particularly excel, is essential. Given the nature of the role, fluency in a European language would be an advantage. We are looking for: Behaviour: Displays high standards of professional and personal conduct. Displays high standards of professional and personal conduct. Gathers and understands all relevant facts from a variety of sources before making a decision and displays a keen eye for detail. Identifies issues across a range of situations and uses initiative to resolve. Remains calm and professional even at times of increased workload and pressure. Responds positively to change and new challenges. Applies logical thinking and demonstrates ability to prioritise. Gathers and accepts feedback in order to develop within their role. Promotes the key departmental values of quality, consistency, efficiency, proactivity accountability and development. Encourages positive behaviours from all team members and leads by example. What's in it for you? At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world We're fair, transparent and equitable We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working We support your health and performance through our dental, healthcare and wellness support We support everything you are and all you bring through our powerful commitment to diversity and inclusion We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs We provide experience and opportunity through international and cross-function exposure We provide an opportunity to give back through our pro bono work and community engagement We help you plan ahead through retirement planning, insurance and assurance Diversity and inclusion At Eversheds Sutherland, "Inclusive" is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients' goals: together.
Company Description Who we are We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise. Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work. You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across all of our teams. Whichever area of the business you join, you'll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet. Job Description The role The System Engineer role is within the System Engineering team which consists of a global team comprising 8 staff. The System Engineering team is responsible for design, implementation, and escalation support for a variety of globally used technology including VMware vSphere, Microsoft Active Directory (including DNS and DHCP), Microsoft Server operating system, compute hardware and Azure platform escalation support. Key Responsibilities The successful candidate will be experienced using VMware vSphere, Microsoft Windows Server (2019 and 2022), Active Directory (2016 or 2022), Microsoft Configuration Manager and Microsoft Azure IaaS (including Entra ID, Entra Connect, Entra SSO) along with knowledge of other mainstream Microsoft and other enterprise products. As well as providing day-to-day 3rd and 4th line support for business-critical applications, they will also have a good all-round understanding of back-office infrastructure, with proven practical experience designing, managing, monitoring and maintaining a large, globally dispersed server infrastructure. They must possess excellent written and oral communication skills, will be equally comfortable interacting with non-technical people and to work as part of a team to quickly establish credibility with colleagues. They must demonstrate an attention to detail, commitment to their work and flexibility in dealing with unforeseen operational requirements. As a member of the Systems Engineering team, reporting to the Service Owner of Wintel & Virtualisation, the successful candidate's duties will include, but are not limited to: Providing 3rd and 4th line support of physical and virtual Windows servers and associated wintel based back office infrastructure e.g. AD, CM (Config Manager), DFS, DHCP, DNS, SCOM. Providing design, management and technical engineering support for the Microsoft Azure platform (including IaaS & PasS offerings). In-depth diagnosis, troubleshooting, test, resolution of problems and issues with VMware vSphere (ESXi and vCenter), Windows Server and Configuration Manager. Ongoing maintenance of standards, processes and procedures relating to Systems Engineering supported services. Proactive scheduled maintenance along with BCP & DR. Support the implementation of new technologies, solutions and services aligned with current industry best practice and IT strategy. Providing design and engineering input, guidance and support to the firm's Global Project Group, Architecture Team and support staff located in the firm's outsource partner in India. Undertake the role of subject matter expert for any projects which require input and have an impact in the "Wintel and Virtualisation" infrastructure. Inclusion in an on-call rota to provide out-of-hours escalation support. Available for occasional involvement in Change related activities during planned weekend maintenance window. Qualifications Your experience Skills: Mandatory Skills The following skills at Level 3/4 support are mandatory for this role: Windows Server 2016, 2019 and 2022 operating systems VMware vSphere (ESXi 7.0 & 8.0, vCenter, SRM and SkyLine) Microsoft Azure Portal and infrastructure management (Entra ID, Entra Connect, Entra SSO) Active Directory 2016 and related services CM (Configuration Manager) current branch You will also possess excellent skills and knowledge relating to all aspects of back-office infrastructure, systems and security. Proficient in the Microsoft Azure IaaS and PaaS platform with previous experience in design, implementation and management of IaaS and PaaS services is ideal though not essential. Proficient in the monitoring of production systems using SCOM 2019 and above, which includes the implementation, development and configuration of Management Packs. Experience: To perform this role you will be an experienced Wintel Systems Engineer, ideally with previous VMware experience and\or a thorough knowledge of Microsoft Back Office infrastructure solutions. Possessing a detailed understanding of Microsoft's Server OS and VMware's virtualisation technologies together with experience of Azure and cloud services, you will have: Extensive experience managing and maintaining a large server base of Windows Server 2016, 2019 and 2022, ideally using VMware ESXi 7.0 and above on HPE Rack, Blade and Synergy server hardware (including firmware patching and security vulnerability management). Experience managing and maintaining the Microsoft Azure Cloud platform via the Azure Portal including Entra ID, Entra Connect, Entra SSO. Preferred Skills In addition, knowledge of the following is strongly preferred for this role: PKI Certificate infrastructure Microsoft Defender Antivirus and Defender Endpoint Knowledge of SCOM 2019 and above Knowledge of Microsoft Orchestrator PowerShell 5- 7 & Azure CLI Knowledge of Linux\UNIX commands Windows 10 & 11 Microsoft Office 365 Suite (inc, Visio) Knowledge: A detailed knowledge of Server technologies, including; security & protection, back-up, clustering, file & print IIS, DNS, DHCP, AD Certificate Services. (Knowledge of best practice guidance from CIS Controls v8, ISO27001/2 and NIST STIG will be beneficial). A detailed knowledge of Active Directory Services, such as, AD DS, GPOs, DNS, DHCP, AD CS, etc. A working knowledge of at least one scripting language, specifically the development and use of PowerShell scripts. Knowledge of VMware virtualisation technologies, VMware ESXi 7.0 and above is preferable with special consideration given for exceptional Microsoft experienced engineers. Accustomed to working within the ITIL framework of Incident, Problem, Change and Release Management. Familiarity with; Microsoft Defender Antivirus and Defender Endpoint configuration and support, ServiceNow, Unix & Linux based systems, Microsoft SQL & Oracle databases, will be an advantage. Qualifications: Certification Microsoft MCSE/MCSA certification, Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure Security Engineer Associate (preferred) VMware VCP certification (preferred) ITIL V3/4 (preferred) Education Minimum degree level education of a B. Tech. / B.E. / MCA/ BCA or equivalent experience in Computer Science, Systems Engineering or equivalent related field. Additional Information Hybrid Working This role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50% of your time. Equal opportunities statement At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society. We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment. We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement. Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. Find out more about our inclusive culture here .
May 03, 2024
Full time
Company Description Who we are We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise. Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work. You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across all of our teams. Whichever area of the business you join, you'll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet. Job Description The role The System Engineer role is within the System Engineering team which consists of a global team comprising 8 staff. The System Engineering team is responsible for design, implementation, and escalation support for a variety of globally used technology including VMware vSphere, Microsoft Active Directory (including DNS and DHCP), Microsoft Server operating system, compute hardware and Azure platform escalation support. Key Responsibilities The successful candidate will be experienced using VMware vSphere, Microsoft Windows Server (2019 and 2022), Active Directory (2016 or 2022), Microsoft Configuration Manager and Microsoft Azure IaaS (including Entra ID, Entra Connect, Entra SSO) along with knowledge of other mainstream Microsoft and other enterprise products. As well as providing day-to-day 3rd and 4th line support for business-critical applications, they will also have a good all-round understanding of back-office infrastructure, with proven practical experience designing, managing, monitoring and maintaining a large, globally dispersed server infrastructure. They must possess excellent written and oral communication skills, will be equally comfortable interacting with non-technical people and to work as part of a team to quickly establish credibility with colleagues. They must demonstrate an attention to detail, commitment to their work and flexibility in dealing with unforeseen operational requirements. As a member of the Systems Engineering team, reporting to the Service Owner of Wintel & Virtualisation, the successful candidate's duties will include, but are not limited to: Providing 3rd and 4th line support of physical and virtual Windows servers and associated wintel based back office infrastructure e.g. AD, CM (Config Manager), DFS, DHCP, DNS, SCOM. Providing design, management and technical engineering support for the Microsoft Azure platform (including IaaS & PasS offerings). In-depth diagnosis, troubleshooting, test, resolution of problems and issues with VMware vSphere (ESXi and vCenter), Windows Server and Configuration Manager. Ongoing maintenance of standards, processes and procedures relating to Systems Engineering supported services. Proactive scheduled maintenance along with BCP & DR. Support the implementation of new technologies, solutions and services aligned with current industry best practice and IT strategy. Providing design and engineering input, guidance and support to the firm's Global Project Group, Architecture Team and support staff located in the firm's outsource partner in India. Undertake the role of subject matter expert for any projects which require input and have an impact in the "Wintel and Virtualisation" infrastructure. Inclusion in an on-call rota to provide out-of-hours escalation support. Available for occasional involvement in Change related activities during planned weekend maintenance window. Qualifications Your experience Skills: Mandatory Skills The following skills at Level 3/4 support are mandatory for this role: Windows Server 2016, 2019 and 2022 operating systems VMware vSphere (ESXi 7.0 & 8.0, vCenter, SRM and SkyLine) Microsoft Azure Portal and infrastructure management (Entra ID, Entra Connect, Entra SSO) Active Directory 2016 and related services CM (Configuration Manager) current branch You will also possess excellent skills and knowledge relating to all aspects of back-office infrastructure, systems and security. Proficient in the Microsoft Azure IaaS and PaaS platform with previous experience in design, implementation and management of IaaS and PaaS services is ideal though not essential. Proficient in the monitoring of production systems using SCOM 2019 and above, which includes the implementation, development and configuration of Management Packs. Experience: To perform this role you will be an experienced Wintel Systems Engineer, ideally with previous VMware experience and\or a thorough knowledge of Microsoft Back Office infrastructure solutions. Possessing a detailed understanding of Microsoft's Server OS and VMware's virtualisation technologies together with experience of Azure and cloud services, you will have: Extensive experience managing and maintaining a large server base of Windows Server 2016, 2019 and 2022, ideally using VMware ESXi 7.0 and above on HPE Rack, Blade and Synergy server hardware (including firmware patching and security vulnerability management). Experience managing and maintaining the Microsoft Azure Cloud platform via the Azure Portal including Entra ID, Entra Connect, Entra SSO. Preferred Skills In addition, knowledge of the following is strongly preferred for this role: PKI Certificate infrastructure Microsoft Defender Antivirus and Defender Endpoint Knowledge of SCOM 2019 and above Knowledge of Microsoft Orchestrator PowerShell 5- 7 & Azure CLI Knowledge of Linux\UNIX commands Windows 10 & 11 Microsoft Office 365 Suite (inc, Visio) Knowledge: A detailed knowledge of Server technologies, including; security & protection, back-up, clustering, file & print IIS, DNS, DHCP, AD Certificate Services. (Knowledge of best practice guidance from CIS Controls v8, ISO27001/2 and NIST STIG will be beneficial). A detailed knowledge of Active Directory Services, such as, AD DS, GPOs, DNS, DHCP, AD CS, etc. A working knowledge of at least one scripting language, specifically the development and use of PowerShell scripts. Knowledge of VMware virtualisation technologies, VMware ESXi 7.0 and above is preferable with special consideration given for exceptional Microsoft experienced engineers. Accustomed to working within the ITIL framework of Incident, Problem, Change and Release Management. Familiarity with; Microsoft Defender Antivirus and Defender Endpoint configuration and support, ServiceNow, Unix & Linux based systems, Microsoft SQL & Oracle databases, will be an advantage. Qualifications: Certification Microsoft MCSE/MCSA certification, Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure Security Engineer Associate (preferred) VMware VCP certification (preferred) ITIL V3/4 (preferred) Education Minimum degree level education of a B. Tech. / B.E. / MCA/ BCA or equivalent experience in Computer Science, Systems Engineering or equivalent related field. Additional Information Hybrid Working This role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50% of your time. Equal opportunities statement At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society. We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment. We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement. Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. Find out more about our inclusive culture here .
Company Description Who we are We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise. Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work. You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across all of our teams. Whichever area of the business you join, you'll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet. Job Description Clifford Chance is a trailblazer in legal innovation, leveraging cutting-edge technology and forward-thinking strategies to redefine the practice of law. Joining our team means being at the forefront of legal evolution, working with a pioneering mindset to anticipate and navigate the challenges of an ever-changing legal landscape. The Role Job Overview This Role will lead our Performance/Non-functional Test Stream to the next stage of our evolution. In this role you will make your mark in Clifford Chance, providing a fresh and modern approach to further strengthen our services. Who you will work with You will work with a high performing QA & Test Team. And this role gives you an exciting opportunity to shape a team of experienced performance testers. What you will be responsible for Operational Responsibilities Stakeholder Engagement: Understand and translate their needs into technical directions for the offshore team. Ensure that findings effectively communicate risks and impact to users. Risk Management: Identify and manage potential risks to ensure business expectations for new products are met and issues during production rollouts are minimized. Strategic Responsibilities Cloud Product Expertise: Leverage expertise in cloud products, primarily Azure-based, to plan strategies in alignment with the Firm's IT Strategy. Ensure the firm adopts best practices for cloud adoption and mitigates potential risks. Team QA Culture: Adhere and improve upon the Values, Mission, Principles, and the QA Framework. What you will do Test Strategy Development : Develop and implement robust performance and non-functional test strategies that are endorsed by all stakeholders. Implement forward plans for projects transitioning to operational support. Project Management : Oversee projects such as iManage Cloud, Exchange Online, InTapp Time, and others. Ensure successful deployment and performance. Test Stream Expansion : Identify target live applications which will benefit from ongoing monitoring to understand behaviour trends over extended periods. Include periodic review of support calls to identify areas of improvement e.g., to help reduce volume of support calls related to performance. Test Stream Improvement : Develop a 3-Year Strategic Roadmap. Survey the technology, current way of work, and identify improvement targets. Vendor Management : Coordinate with offshore vendors and manage their resources effectively to meet project demands. Use metrics to monitor and improve the team's performance. Broaden AI Adoption : Leverage OpenAI (GPT) capabilities for QA and testing (e.g., test strategies, automation, etc.) and expand adoption of AI tools like Tricentis Tosca. QA Administrator : Manage the test applications and assets. Include ownership and maintenance of our Architecture Design Briefs and Low-Level Diagrams, machines, accounts, and other assets. Qualifications Your experience Proven experience in complex performance testing and strategy development, including other facets of non-functional requirements. Strong understanding of cloud products, particularly Azure. Strong foundation on leading performance test applications and utilities e.g., Neoload, LoadRunner and monitoring tools, as well as leading functional test automation tools e.g. Tosca. Ability to code utilities and wrappers is desirable. Experience working on AI or AI-augmented applications. OpenAI is preferred, but comparable systems are acceptable. Strong problem-solving skills and ability to mimic end user experiences accurately. Excellent stakeholder management and communication skills. Experience working with offshore teams and effectively manage vendors. Must have experience on 'modern' test practices and techniques. Must be a self-starter. Experience using Rally and Azure Test Plan is desirable. But experience in comparable test and defect management systems are acceptable. How we will support you From your first day with us, you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning. You can also get involved in a variety of employee affinity groups. There is also opportunity to be part of charitable events and volunteering. Additional Information Equal opportunities statement At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society. We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment. We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement. Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. Find out more about our inclusive culture here .
May 03, 2024
Contractor
Company Description Who we are We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise. Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work. You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across all of our teams. Whichever area of the business you join, you'll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet. Job Description Clifford Chance is a trailblazer in legal innovation, leveraging cutting-edge technology and forward-thinking strategies to redefine the practice of law. Joining our team means being at the forefront of legal evolution, working with a pioneering mindset to anticipate and navigate the challenges of an ever-changing legal landscape. The Role Job Overview This Role will lead our Performance/Non-functional Test Stream to the next stage of our evolution. In this role you will make your mark in Clifford Chance, providing a fresh and modern approach to further strengthen our services. Who you will work with You will work with a high performing QA & Test Team. And this role gives you an exciting opportunity to shape a team of experienced performance testers. What you will be responsible for Operational Responsibilities Stakeholder Engagement: Understand and translate their needs into technical directions for the offshore team. Ensure that findings effectively communicate risks and impact to users. Risk Management: Identify and manage potential risks to ensure business expectations for new products are met and issues during production rollouts are minimized. Strategic Responsibilities Cloud Product Expertise: Leverage expertise in cloud products, primarily Azure-based, to plan strategies in alignment with the Firm's IT Strategy. Ensure the firm adopts best practices for cloud adoption and mitigates potential risks. Team QA Culture: Adhere and improve upon the Values, Mission, Principles, and the QA Framework. What you will do Test Strategy Development : Develop and implement robust performance and non-functional test strategies that are endorsed by all stakeholders. Implement forward plans for projects transitioning to operational support. Project Management : Oversee projects such as iManage Cloud, Exchange Online, InTapp Time, and others. Ensure successful deployment and performance. Test Stream Expansion : Identify target live applications which will benefit from ongoing monitoring to understand behaviour trends over extended periods. Include periodic review of support calls to identify areas of improvement e.g., to help reduce volume of support calls related to performance. Test Stream Improvement : Develop a 3-Year Strategic Roadmap. Survey the technology, current way of work, and identify improvement targets. Vendor Management : Coordinate with offshore vendors and manage their resources effectively to meet project demands. Use metrics to monitor and improve the team's performance. Broaden AI Adoption : Leverage OpenAI (GPT) capabilities for QA and testing (e.g., test strategies, automation, etc.) and expand adoption of AI tools like Tricentis Tosca. QA Administrator : Manage the test applications and assets. Include ownership and maintenance of our Architecture Design Briefs and Low-Level Diagrams, machines, accounts, and other assets. Qualifications Your experience Proven experience in complex performance testing and strategy development, including other facets of non-functional requirements. Strong understanding of cloud products, particularly Azure. Strong foundation on leading performance test applications and utilities e.g., Neoload, LoadRunner and monitoring tools, as well as leading functional test automation tools e.g. Tosca. Ability to code utilities and wrappers is desirable. Experience working on AI or AI-augmented applications. OpenAI is preferred, but comparable systems are acceptable. Strong problem-solving skills and ability to mimic end user experiences accurately. Excellent stakeholder management and communication skills. Experience working with offshore teams and effectively manage vendors. Must have experience on 'modern' test practices and techniques. Must be a self-starter. Experience using Rally and Azure Test Plan is desirable. But experience in comparable test and defect management systems are acceptable. How we will support you From your first day with us, you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning. You can also get involved in a variety of employee affinity groups. There is also opportunity to be part of charitable events and volunteering. Additional Information Equal opportunities statement At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society. We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment. We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement. Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. Find out more about our inclusive culture here .
Job title: Data Administrator Location: Burgess Hill / Hybrid (2 days per week on-site) Contract Duration: 12 Months Pontoon/ Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Does a rewarding career with a progressive, world-leading company in biotech and medical diagnostics, with Fortune 500 ranking, excite you? If your answer is yes, we welcome you to apply for an exciting new opportunity as Data Administrator! Our client is in an exciting phase of growth, where the business is channelling its energy, focus, functions, and processes towards enhancing customer and patient experience in the countries it operates in. Job scope Reporting to the Data Quality Manager within the Technical Service department, you will contribute to delivering top-quality customer experience services to our customers throughout the UK and Ireland. You will work to maintain high quality data within our customer relationship management systems. That is essential in order to assist in the day to day operational processes. You will be a key contributor in the data quality and integrity of our master data through a customer centred process that delivers a sustainable digital transformation in our customer experience by working with stakeholders across the organisation. Key Responsibilities Being the direct link between their customer's third party instruments and suppliers. Performing low to medium complexity back office tasks to ensure and maintain data quality and data integrity. Key Activities Third Party Direct third party enquiries through written or verbal communication to our suppliers promptly and record all interactions within our customer relations management system. Ensure the data quality regarding third party is kept up to date Escalating any complex issues to more senior team members and appropriate committees. Accountable for resolution of problems or queries. Performance Corrects systems issues and discrepancies to maintain data quality. Performs back-office tasks to ensure and maintain data quality and data integrity of install base and customer account datasets. Supports the team with any issues that arise from data quality. Provide valuable feedback on administrative procedures and processes to support continuous improvements. Qualifications & Experience Essential: Experience with Customer/Supplier communications, written and verbal Data administration position experience Process mind-set oriented Previous experience in driving process change is a plus Desirable: Salesforce and SAP experience If you believe you have the experience required, please apply with your CV now for instant consideration! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 72 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 03, 2024
Contractor
Job title: Data Administrator Location: Burgess Hill / Hybrid (2 days per week on-site) Contract Duration: 12 Months Pontoon/ Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Does a rewarding career with a progressive, world-leading company in biotech and medical diagnostics, with Fortune 500 ranking, excite you? If your answer is yes, we welcome you to apply for an exciting new opportunity as Data Administrator! Our client is in an exciting phase of growth, where the business is channelling its energy, focus, functions, and processes towards enhancing customer and patient experience in the countries it operates in. Job scope Reporting to the Data Quality Manager within the Technical Service department, you will contribute to delivering top-quality customer experience services to our customers throughout the UK and Ireland. You will work to maintain high quality data within our customer relationship management systems. That is essential in order to assist in the day to day operational processes. You will be a key contributor in the data quality and integrity of our master data through a customer centred process that delivers a sustainable digital transformation in our customer experience by working with stakeholders across the organisation. Key Responsibilities Being the direct link between their customer's third party instruments and suppliers. Performing low to medium complexity back office tasks to ensure and maintain data quality and data integrity. Key Activities Third Party Direct third party enquiries through written or verbal communication to our suppliers promptly and record all interactions within our customer relations management system. Ensure the data quality regarding third party is kept up to date Escalating any complex issues to more senior team members and appropriate committees. Accountable for resolution of problems or queries. Performance Corrects systems issues and discrepancies to maintain data quality. Performs back-office tasks to ensure and maintain data quality and data integrity of install base and customer account datasets. Supports the team with any issues that arise from data quality. Provide valuable feedback on administrative procedures and processes to support continuous improvements. Qualifications & Experience Essential: Experience with Customer/Supplier communications, written and verbal Data administration position experience Process mind-set oriented Previous experience in driving process change is a plus Desirable: Salesforce and SAP experience If you believe you have the experience required, please apply with your CV now for instant consideration! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 72 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.