To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Closing date for applications 03/04/24 Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 18, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Closing date for applications 03/04/24 Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recr
May 18, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recr
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recr
May 18, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recr
Health Case Management Limited (HCML)
Tewkesbury, Gloucestershire
Psychological Wellbeing Case Manager Location: Tewkesbury or remote Salary: £25-32k DOE Status: Part-time - 0.6 FTE Join our dedicated Careline team delivering timely support and intervention. You will conduct initial telephone consultations for our corporate clients and dependants who contact the Careline service and make appropriate recommendations for individualised wellbeing support. You will support the delivery of a range of stepped care interventions to those with reactive life events and common mental health problems - this will include individual lifestyle promotion, signposting, guided self-help and guided on line therapy . Key Responsibilities 1. Establish the current reason for ill health and identify any underlying cause or contributory risk factors: personal and occupational 2. To effectively communicate to the employee or dependant, the multifactorial issues associated with the current episode of ill health and how they can personally address the risk factors within their locus of control 3. Provide guided self-help via telephone / video conferencing & act as a supporter on Silvercloud, both within service guidelines 4. To effectively identify and appropriately escalate any safeguarding issues to line manager or other senior manager 5. Liaise with the supervisor / team manager with regard to ethical or operational issues 6. Communicate in a non-discriminatory manner, respecting the variety of beliefs and cultural practices of individuals and groups. 7. Support Case Managers with referrals for treatment 8. Ensure the maintenance of standards of practice according to the employer and regulating professional and accrediting bodies (e.g. BPS, UKCP, BACP, BABCP). Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills We are looking for a confident and compassionate Psychological Wellbeing Case Manager, with excellent communication skills 1. Demonstrate confident telephone skills using effective listening and empathy with employees and stakeholders, covering both inbound and outbound calls 2. Ability to form positive supportive relationships with employees and dependants whilst maintaining appropriate professional boundaries 3. Demonstrate a working understanding of anxiety and depression and how it may present in the workplace and the impact of ill health on an individual's ability to work 4. Demonstrate comprehensive risk assessment skills for employees who present with risk, as per risk policy and respond to this in a timely way in line with service guidelines. 5. Knowledge of clinical and non-clinical care pathways 6. Understands and demonstrates GDPR, DPA & ICO rules and guidelines relating to customers occupational health and legal principles Essential Qualifications: 1. Psychological Wellbeing Practitioner, Registered Mental Health Nurse, Counsellor or other appropriately qualified mental health professional with basis for membership with one of the following professional bodies or equivalent (student or associate membership also acceptable): British Psychological Society, British Association of Cognitive & Behavioural Psychotherapies, Nursing & Midwifery Council, British Association for Counselling & Psychotherapy 2. OR, Psychology degree with graduate basis for registration with BPS AND evidence of working with people who have experience of mental health problems DE&I HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
May 18, 2024
Full time
Psychological Wellbeing Case Manager Location: Tewkesbury or remote Salary: £25-32k DOE Status: Part-time - 0.6 FTE Join our dedicated Careline team delivering timely support and intervention. You will conduct initial telephone consultations for our corporate clients and dependants who contact the Careline service and make appropriate recommendations for individualised wellbeing support. You will support the delivery of a range of stepped care interventions to those with reactive life events and common mental health problems - this will include individual lifestyle promotion, signposting, guided self-help and guided on line therapy . Key Responsibilities 1. Establish the current reason for ill health and identify any underlying cause or contributory risk factors: personal and occupational 2. To effectively communicate to the employee or dependant, the multifactorial issues associated with the current episode of ill health and how they can personally address the risk factors within their locus of control 3. Provide guided self-help via telephone / video conferencing & act as a supporter on Silvercloud, both within service guidelines 4. To effectively identify and appropriately escalate any safeguarding issues to line manager or other senior manager 5. Liaise with the supervisor / team manager with regard to ethical or operational issues 6. Communicate in a non-discriminatory manner, respecting the variety of beliefs and cultural practices of individuals and groups. 7. Support Case Managers with referrals for treatment 8. Ensure the maintenance of standards of practice according to the employer and regulating professional and accrediting bodies (e.g. BPS, UKCP, BACP, BABCP). Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills We are looking for a confident and compassionate Psychological Wellbeing Case Manager, with excellent communication skills 1. Demonstrate confident telephone skills using effective listening and empathy with employees and stakeholders, covering both inbound and outbound calls 2. Ability to form positive supportive relationships with employees and dependants whilst maintaining appropriate professional boundaries 3. Demonstrate a working understanding of anxiety and depression and how it may present in the workplace and the impact of ill health on an individual's ability to work 4. Demonstrate comprehensive risk assessment skills for employees who present with risk, as per risk policy and respond to this in a timely way in line with service guidelines. 5. Knowledge of clinical and non-clinical care pathways 6. Understands and demonstrates GDPR, DPA & ICO rules and guidelines relating to customers occupational health and legal principles Essential Qualifications: 1. Psychological Wellbeing Practitioner, Registered Mental Health Nurse, Counsellor or other appropriately qualified mental health professional with basis for membership with one of the following professional bodies or equivalent (student or associate membership also acceptable): British Psychological Society, British Association of Cognitive & Behavioural Psychotherapies, Nursing & Midwifery Council, British Association for Counselling & Psychotherapy 2. OR, Psychology degree with graduate basis for registration with BPS AND evidence of working with people who have experience of mental health problems DE&I HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
Engagement Manager - Integrated Research page is loaded Engagement Manager - Integrated Research Apply locations London, United Kingdom Milan, Italy Munich, Bavaria, Germany Paris, France time type Full time posted on Posted 6 Days Ago job requisition id R Location: EU-Wide Real World Commercial Solutions to Create a Healthier World In RWCS we're passionate about improving the life sciences ecosystem and making decisions that accelerate innovation for a healthier world. Every day our team develops evidence-based strategies that are used in published research, clinical guidelines, and market access decisions, to improve healthcare at every touchpoint. We design and deliver Commercial Analytics, supported by our world-class proprietary data assets, solve complex client challenges through strategic consulting, and use leading edge market research techniques to support clients brand strategy, planning and measurement . We're purpose-driven problem solvers, that do what we love to make a greater impact on human health. Integrated Research We focus on listening to the customer and patient voice in multi-country studies for international pharmaceutical companies. Our team focuses on exploring and measuring what Health Care Professionals and patients say and do using different behavioural frameworks to deliver actionable i nsights a nd clear answers to our clients' business questions . We typically use IQVIA data to contextualise our research and collaborate with other IQVIA teams to provide our clients with comprehensive solutions to their business issues. The Role The Engagement Manager role in our EMEA Integrated Research team is critical for driving innovative solutions to key HQ clients based in EMEA. It is expected that the post holder will assist generating target revenues and will work with clients to provide strategic support to answer business issues, oversee the delivery of high-quality studies and generate repeat business . The post holder will focus on integrating different research solutions, such as primary and secondary intelligence, and employing the broader IQVIA offer to have meaningful discussions with clients. The Engagement Manager would be responsible for developing winning proposals for clients, evaluating and proposing different methodological solutions to the client. They also play a key role in coaching the team and supporting the developing of up and coming talent. The candidate will therefore be excited about developing new solutions and services, driving business development activities and delivering projects of the highest quality by working across different geographies . What You'll Be Doing Leading the delivery of the IR offer for key HQ clients in EMEA, deploying the right delivery resources and innovation to ensure repeat and new business is generated from major accounts Understanding clients' needs and developing high quality proposals to address those Bringing strategic thinking to client issues, developing clear actions for the client to solve their issues and acting as the trusted advisor to clients on a project basis Ensuring that offering development is scalable across different client business issues Design research solutions, including identification of relevant data assets, methodology, samples, questionnaires, discussion guides and other research tools Taking a leadership role in implementing B&IRS business vision and objectives, and support the development of the business Coaching offshore team and more junior team members Taking responsibility for a significant part of the business, achieving revenue targets Managing end to end consulting and Primary Market Research projects including coordination of multidisciplinary teams staffed to the project, such as fieldwork, programming and desk research Who You Are A university degree holder with 8 + years of experience in life science or healthcare consulting . Preferential consideration will be given to candidates with experience in carrying out consulting and market research projects in the pharmaceutical area at an international/cross-country level. Able to demonstrate excellent project management, relationship-building, and client-influencing skills with an established network and referral contacts Strong capability in managing large and/or multiple projects and juggling priorities so that deadlines are met while retaining consistently high-quality outcomes Ability to contribute to business development through the identification of leads, development of proposals etc Excellent knowledge of English and of the main Microsoft Office tools (Word, Excel, Powerpoint ) Benefits We work hard to prioritise the things that matter most to you. Visit our benefits page for information on everything from perks to well-being initiatives and career enhancement. IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at Similar Jobs (4) Engagement Manager - Integrated Research locations 11 Locations time type Full time posted on Posted 30+ Days Ago Principal - Integrated Research locations 6 Locations time type Full time posted on Posted 30+ Days Ago Engagement Manager, Brand & Research Solutions - EU Wide locations 8 Locations time type Full time posted on Posted 30+ Days Ago
May 18, 2024
Full time
Engagement Manager - Integrated Research page is loaded Engagement Manager - Integrated Research Apply locations London, United Kingdom Milan, Italy Munich, Bavaria, Germany Paris, France time type Full time posted on Posted 6 Days Ago job requisition id R Location: EU-Wide Real World Commercial Solutions to Create a Healthier World In RWCS we're passionate about improving the life sciences ecosystem and making decisions that accelerate innovation for a healthier world. Every day our team develops evidence-based strategies that are used in published research, clinical guidelines, and market access decisions, to improve healthcare at every touchpoint. We design and deliver Commercial Analytics, supported by our world-class proprietary data assets, solve complex client challenges through strategic consulting, and use leading edge market research techniques to support clients brand strategy, planning and measurement . We're purpose-driven problem solvers, that do what we love to make a greater impact on human health. Integrated Research We focus on listening to the customer and patient voice in multi-country studies for international pharmaceutical companies. Our team focuses on exploring and measuring what Health Care Professionals and patients say and do using different behavioural frameworks to deliver actionable i nsights a nd clear answers to our clients' business questions . We typically use IQVIA data to contextualise our research and collaborate with other IQVIA teams to provide our clients with comprehensive solutions to their business issues. The Role The Engagement Manager role in our EMEA Integrated Research team is critical for driving innovative solutions to key HQ clients based in EMEA. It is expected that the post holder will assist generating target revenues and will work with clients to provide strategic support to answer business issues, oversee the delivery of high-quality studies and generate repeat business . The post holder will focus on integrating different research solutions, such as primary and secondary intelligence, and employing the broader IQVIA offer to have meaningful discussions with clients. The Engagement Manager would be responsible for developing winning proposals for clients, evaluating and proposing different methodological solutions to the client. They also play a key role in coaching the team and supporting the developing of up and coming talent. The candidate will therefore be excited about developing new solutions and services, driving business development activities and delivering projects of the highest quality by working across different geographies . What You'll Be Doing Leading the delivery of the IR offer for key HQ clients in EMEA, deploying the right delivery resources and innovation to ensure repeat and new business is generated from major accounts Understanding clients' needs and developing high quality proposals to address those Bringing strategic thinking to client issues, developing clear actions for the client to solve their issues and acting as the trusted advisor to clients on a project basis Ensuring that offering development is scalable across different client business issues Design research solutions, including identification of relevant data assets, methodology, samples, questionnaires, discussion guides and other research tools Taking a leadership role in implementing B&IRS business vision and objectives, and support the development of the business Coaching offshore team and more junior team members Taking responsibility for a significant part of the business, achieving revenue targets Managing end to end consulting and Primary Market Research projects including coordination of multidisciplinary teams staffed to the project, such as fieldwork, programming and desk research Who You Are A university degree holder with 8 + years of experience in life science or healthcare consulting . Preferential consideration will be given to candidates with experience in carrying out consulting and market research projects in the pharmaceutical area at an international/cross-country level. Able to demonstrate excellent project management, relationship-building, and client-influencing skills with an established network and referral contacts Strong capability in managing large and/or multiple projects and juggling priorities so that deadlines are met while retaining consistently high-quality outcomes Ability to contribute to business development through the identification of leads, development of proposals etc Excellent knowledge of English and of the main Microsoft Office tools (Word, Excel, Powerpoint ) Benefits We work hard to prioritise the things that matter most to you. Visit our benefits page for information on everything from perks to well-being initiatives and career enhancement. IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at Similar Jobs (4) Engagement Manager - Integrated Research locations 11 Locations time type Full time posted on Posted 30+ Days Ago Principal - Integrated Research locations 6 Locations time type Full time posted on Posted 30+ Days Ago Engagement Manager, Brand & Research Solutions - EU Wide locations 8 Locations time type Full time posted on Posted 30+ Days Ago
Cityworx are recruiting on behalf of a client who are looking for a Deputy Care Manager in the Wakefield area for a company that provides nurse led complex care services in the community. As the Deputy Care Manager, you will effectively support the Registered Manager with the day to day running of the business and act as the person in charge in the absence of the Registered Manager. You will manage all aspects of the staff team and provide positive leadership to ensure staff are clear about their respective roles and responsibilities, and that they have the support they need to carry out their roles safely and effectively. MAIN DUTIES AND RESPONSIBILITIES: The overall oversight of all scheduling and management of service user rotas to meet staffing and budget needs within agreed staffing levels to contracted hours. Ensure that support is provided for Case Managers to effectively plan and manage the permanent scheduling of support worker rosters, balancing continuity and efficiency. Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures. Completion of identified audits and any subsequent action plans to improve business processes. Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business. Support in the development of care plans as and when required alongside the clinical team to include environmental risk assessments. Take part in the out of hours emergency on-call rota as required. Effectively deal with emergency on-call issues. Manage and support staff so they can perform their roles safely and to the best of their ability. Attend external and internal meetings as required and represent the service in a positive manner at all times. Work in partnership with other professionals to ensure individuals receive the support they require. Manage the effective recruitment, induction and training of the Case Managers, Team Leaders, Support workers and other support staff. Identify ongoing training needs and ensure staff are up to date with current best practice. Carry out supervisions, spot checks and appraisals and monitor staff performance. Ensure there are sufficient numbers of suitably trained competent staff allocated appropriately to meet the service needs at all times. Monitor and record staff attendance and performance, deal with disciplinary matters and action formal disciplinary procedures through the appropriate channels. Effectively manage complaints and incidents in line with company policies and procedures. Carry out investigations relating to the quality of the service and use findings to make improvements. To review the service regularly with service users to ensure the service is meeting their needs. Participate in the growth and development of the business. Working alongside the senior management team to achieve sales targets and to deliver within budget. For this role, we are looking for someone with the following experince and skills: 2 years Complex Care Management experience NVQ Diploma level 5 Health and Social Care (or working towards) Full driving licence and vehicle
May 18, 2024
Full time
Cityworx are recruiting on behalf of a client who are looking for a Deputy Care Manager in the Wakefield area for a company that provides nurse led complex care services in the community. As the Deputy Care Manager, you will effectively support the Registered Manager with the day to day running of the business and act as the person in charge in the absence of the Registered Manager. You will manage all aspects of the staff team and provide positive leadership to ensure staff are clear about their respective roles and responsibilities, and that they have the support they need to carry out their roles safely and effectively. MAIN DUTIES AND RESPONSIBILITIES: The overall oversight of all scheduling and management of service user rotas to meet staffing and budget needs within agreed staffing levels to contracted hours. Ensure that support is provided for Case Managers to effectively plan and manage the permanent scheduling of support worker rosters, balancing continuity and efficiency. Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures. Completion of identified audits and any subsequent action plans to improve business processes. Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business. Support in the development of care plans as and when required alongside the clinical team to include environmental risk assessments. Take part in the out of hours emergency on-call rota as required. Effectively deal with emergency on-call issues. Manage and support staff so they can perform their roles safely and to the best of their ability. Attend external and internal meetings as required and represent the service in a positive manner at all times. Work in partnership with other professionals to ensure individuals receive the support they require. Manage the effective recruitment, induction and training of the Case Managers, Team Leaders, Support workers and other support staff. Identify ongoing training needs and ensure staff are up to date with current best practice. Carry out supervisions, spot checks and appraisals and monitor staff performance. Ensure there are sufficient numbers of suitably trained competent staff allocated appropriately to meet the service needs at all times. Monitor and record staff attendance and performance, deal with disciplinary matters and action formal disciplinary procedures through the appropriate channels. Effectively manage complaints and incidents in line with company policies and procedures. Carry out investigations relating to the quality of the service and use findings to make improvements. To review the service regularly with service users to ensure the service is meeting their needs. Participate in the growth and development of the business. Working alongside the senior management team to achieve sales targets and to deliver within budget. For this role, we are looking for someone with the following experince and skills: 2 years Complex Care Management experience NVQ Diploma level 5 Health and Social Care (or working towards) Full driving licence and vehicle
Cedar Recruitment are delighted to be helping source an experienced Public Sector Procurement professional, to work for an NHS organisation who provide services to the wider NHS such as collaborative procurement support, bid and tender support, supply chain improvements, and a range of specialist projects. The role will be working as a Lead Category Manager, supporting NHS Trusts and the wider NHS and will involve leading on specific strategic sourcing for specific projects impacting the stages of the Procurement life cycle across all Non-Clinical area's of spend. Main Duties and Responsibilities Support the development and delivery of a strategic and operational procurement service Work with stakeholders to ensure that service specifications, procurement evaluation criteria and assessment processes are fit for purpose and will result in the effective procurement of individual service Support delivery against an annual procurement plan in line with the organisations objectives Drive change and innovation within the organisation through a range of initiates Take the lead in individual procurements from end to end Manage and build relationships within multi-disciplinary procurement project teams Be responsible for maintaining communications and relationships for both internal and external stakeholders Provide specialist procurement support and advice to Trust Stakeholders and other partners Be responsible for maintaining the integrity of the overall approach and ensuring systems and processes for procurement are appropriate, fair transparent and non-discriminatory in line with national policy and relevant legislation Develop and contribute to procurement strategies, policies and procedures. Essential Requirements CIPS Level 5 is required to be considered for the role or similar At least 5 years' experience within Category Management is required NHS or Public Sector experience is required including experience of working to PCR2015 Working knowledge of running procurements across a wide range of categories is required You MUST be able to get into Surrey 3 days per week Should you be interested and have the experienced required for this role, then please apply and one of the team will be in touch to discuss it in greater detail.
May 18, 2024
Full time
Cedar Recruitment are delighted to be helping source an experienced Public Sector Procurement professional, to work for an NHS organisation who provide services to the wider NHS such as collaborative procurement support, bid and tender support, supply chain improvements, and a range of specialist projects. The role will be working as a Lead Category Manager, supporting NHS Trusts and the wider NHS and will involve leading on specific strategic sourcing for specific projects impacting the stages of the Procurement life cycle across all Non-Clinical area's of spend. Main Duties and Responsibilities Support the development and delivery of a strategic and operational procurement service Work with stakeholders to ensure that service specifications, procurement evaluation criteria and assessment processes are fit for purpose and will result in the effective procurement of individual service Support delivery against an annual procurement plan in line with the organisations objectives Drive change and innovation within the organisation through a range of initiates Take the lead in individual procurements from end to end Manage and build relationships within multi-disciplinary procurement project teams Be responsible for maintaining communications and relationships for both internal and external stakeholders Provide specialist procurement support and advice to Trust Stakeholders and other partners Be responsible for maintaining the integrity of the overall approach and ensuring systems and processes for procurement are appropriate, fair transparent and non-discriminatory in line with national policy and relevant legislation Develop and contribute to procurement strategies, policies and procedures. Essential Requirements CIPS Level 5 is required to be considered for the role or similar At least 5 years' experience within Category Management is required NHS or Public Sector experience is required including experience of working to PCR2015 Working knowledge of running procurements across a wide range of categories is required You MUST be able to get into Surrey 3 days per week Should you be interested and have the experienced required for this role, then please apply and one of the team will be in touch to discuss it in greater detail.
Professio, a premier recruitment agency, is partnering with a leading provider of security-based clinical services to expand their clinical team. Role Overview: Are you a visionary leader with a passion for delivering high-quality clinical services? Our client is seeking a dynamic and experienced Clinical Service Delivery Manager to lead their clinical team and drive excellence in patient care click apply for full job details
May 18, 2024
Full time
Professio, a premier recruitment agency, is partnering with a leading provider of security-based clinical services to expand their clinical team. Role Overview: Are you a visionary leader with a passion for delivering high-quality clinical services? Our client is seeking a dynamic and experienced Clinical Service Delivery Manager to lead their clinical team and drive excellence in patient care click apply for full job details
23.00 per hour Small Service 38.5 Hours Supernumerary Hours Great Staff Benefits A small nursing home in Edinburgh area has an exciting opportunity for an experienced RGN or RMN or RNLD Registered Nurse to work as Deputy Manager. Details of this Nursing Deputy Manager position and what the home is offering: A permanent contract of 38.5 hours per week, supernumerary hours included A fantastic hourly rate of 23.00 A supportive team and work environment Ongoing training and development opportunities Brilliant consistent care inspectorate rates NMC fees paid annually Onsite parking with great public transport links As Nursing Deputy Manager your duties and responsibilities will include coordinating and managing the care and nursing staff, supporting with clinical audits, managing and monitoring the delivery of clinical and personal care and ensuring clinical records are maintained in line with care inspectorate standards. Applicants for this Nursing Deputy Manager position should meet the following criteria: NMC registered Adult General Nurse/RGN or Mental Health Nurse/RMN or Learning Disabilities Nurse/RNLD Experienced in a managerial or supervisory capacity in a clinical setting, ideally within the care sector Confident leading, developing and motivating a team of Nurses and HCAs If you would like to apply now, please follow the link provided. For further details, please call Katrusia Prodywus at SYK Recruitment now on (phone number removed) Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks in addition to verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance. PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances. By submitting an application, you are consenting to PSR Solutions securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation.
May 17, 2024
Full time
23.00 per hour Small Service 38.5 Hours Supernumerary Hours Great Staff Benefits A small nursing home in Edinburgh area has an exciting opportunity for an experienced RGN or RMN or RNLD Registered Nurse to work as Deputy Manager. Details of this Nursing Deputy Manager position and what the home is offering: A permanent contract of 38.5 hours per week, supernumerary hours included A fantastic hourly rate of 23.00 A supportive team and work environment Ongoing training and development opportunities Brilliant consistent care inspectorate rates NMC fees paid annually Onsite parking with great public transport links As Nursing Deputy Manager your duties and responsibilities will include coordinating and managing the care and nursing staff, supporting with clinical audits, managing and monitoring the delivery of clinical and personal care and ensuring clinical records are maintained in line with care inspectorate standards. Applicants for this Nursing Deputy Manager position should meet the following criteria: NMC registered Adult General Nurse/RGN or Mental Health Nurse/RMN or Learning Disabilities Nurse/RNLD Experienced in a managerial or supervisory capacity in a clinical setting, ideally within the care sector Confident leading, developing and motivating a team of Nurses and HCAs If you would like to apply now, please follow the link provided. For further details, please call Katrusia Prodywus at SYK Recruitment now on (phone number removed) Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks in addition to verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance. PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances. By submitting an application, you are consenting to PSR Solutions securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation.
Care Home Unit Manager (Nurse) Watton, Norfolk Up to 50k I am looking for an experienced Unit Manager to work in a fabulous Nursing Home in Watton, Norfolk. The home has 70 beds and has been refurbished to provide a luxurious, modern and comfortable home offering residential, dementia and nursing care. In this post you will: Assist the home manager in overseeing the daily operations of the home Be part of a strong management team, working closely with nurses and carers to provide a consistent service delivery that meets the needs of residents Focus on making sure there are the best nursing and clinical care provisions for residents Actively contribute to clinical delivery. For this great post you will need: NMC registered nurse with relevant post-registration experience Proven experience as a Unit Manager, or a similar leadership role in the care sector. A good working knowledge, with a proven record of CQC standards and can work towards achieving Outstanding. Good communication skills and can maintain excellent working relationships at all levels, internal as well as external professionals, families and visitors. Good clinical skills, with a focus on person-centred care Enthusiasm and passion for developing high level of person-centred care. The ability to actively participate in the growth and development of the care service For more information on this role, please call Elite Care on (phone number removed).
May 17, 2024
Full time
Care Home Unit Manager (Nurse) Watton, Norfolk Up to 50k I am looking for an experienced Unit Manager to work in a fabulous Nursing Home in Watton, Norfolk. The home has 70 beds and has been refurbished to provide a luxurious, modern and comfortable home offering residential, dementia and nursing care. In this post you will: Assist the home manager in overseeing the daily operations of the home Be part of a strong management team, working closely with nurses and carers to provide a consistent service delivery that meets the needs of residents Focus on making sure there are the best nursing and clinical care provisions for residents Actively contribute to clinical delivery. For this great post you will need: NMC registered nurse with relevant post-registration experience Proven experience as a Unit Manager, or a similar leadership role in the care sector. A good working knowledge, with a proven record of CQC standards and can work towards achieving Outstanding. Good communication skills and can maintain excellent working relationships at all levels, internal as well as external professionals, families and visitors. Good clinical skills, with a focus on person-centred care Enthusiasm and passion for developing high level of person-centred care. The ability to actively participate in the growth and development of the care service For more information on this role, please call Elite Care on (phone number removed).
Service Care Solutions are supporting the UK's Leading Alcohol & Drug Rehab Provider, This service pride themselves on providing world-class treatment in comfortable and affordable facilities across the UK. We are currently recruiting for a Registered Nurse to work at a Addiction/ Rehabilitation Detox in the Bradford area. Details of the role - Work 2 days, 2 nights, and get 5 days off - the salary is also not effected by this! 12.5 hour shifts, Day shifts 07.30 to 20.00, Night shifts 19.30 to 08.00 Main duties of the Nurse: Adhere to NMC guidelines and code of conduct at all times. Support the Centre manager and Lead Nurse in the preparation and development of the Clinic action plan. Develop and maintain close liaisons and working relationships with other primary and secondary care health and social care professionals in the formulation and delivery of a client's recovery plan. Help ensure that the accommodation for residents, including catering, maintenance, and cleanliness is of a high standard. Carry out the comprehensive inductions of nurses. Undertake screening, triage/initial and comprehensive assessments and risk management plans of clients. What we're looking for A current, UK recognised nursing qualification - RMN, RGN, CPN or equivalent. Registered Nurse Mental Health or Registered Nurse General (NMC Registration and active PIN). Demonstrable experience of delivering clinical interventions in the substance misuse field within a clear philosophical/theoretical framework. Experience of supervising the clinical casework of professionally qualified staff working in the alcohol and drug field. The benefits of being a Nurse in the team: Progression opportunities Free training and development opportunities 28 Days Holiday rising to 33 Days after 5 continuous years of service Small caseload of clients - Maximum number of clients: 18 Candidates must have the ability to commute/relocate: Bradford, BD4 7EB: reliably commute or plan to relocate before starting work (required)
May 17, 2024
Full time
Service Care Solutions are supporting the UK's Leading Alcohol & Drug Rehab Provider, This service pride themselves on providing world-class treatment in comfortable and affordable facilities across the UK. We are currently recruiting for a Registered Nurse to work at a Addiction/ Rehabilitation Detox in the Bradford area. Details of the role - Work 2 days, 2 nights, and get 5 days off - the salary is also not effected by this! 12.5 hour shifts, Day shifts 07.30 to 20.00, Night shifts 19.30 to 08.00 Main duties of the Nurse: Adhere to NMC guidelines and code of conduct at all times. Support the Centre manager and Lead Nurse in the preparation and development of the Clinic action plan. Develop and maintain close liaisons and working relationships with other primary and secondary care health and social care professionals in the formulation and delivery of a client's recovery plan. Help ensure that the accommodation for residents, including catering, maintenance, and cleanliness is of a high standard. Carry out the comprehensive inductions of nurses. Undertake screening, triage/initial and comprehensive assessments and risk management plans of clients. What we're looking for A current, UK recognised nursing qualification - RMN, RGN, CPN or equivalent. Registered Nurse Mental Health or Registered Nurse General (NMC Registration and active PIN). Demonstrable experience of delivering clinical interventions in the substance misuse field within a clear philosophical/theoretical framework. Experience of supervising the clinical casework of professionally qualified staff working in the alcohol and drug field. The benefits of being a Nurse in the team: Progression opportunities Free training and development opportunities 28 Days Holiday rising to 33 Days after 5 continuous years of service Small caseload of clients - Maximum number of clients: 18 Candidates must have the ability to commute/relocate: Bradford, BD4 7EB: reliably commute or plan to relocate before starting work (required)
Unit Manager - 50,000 per annum 36 hours per week Watton, Thetford Meridian Business Support is currently recruiting for a Unit Manager for a National Private Healthcare Provider. As a Care Home Unit Manager, you will assist the Home Manager in overseeing the daily operations of the home. You will be part of a strong management team, working closely with our nurses and carers to provide a consistent service delivery that meets the needs of our residents. Skills and qualifications required for the role: NMC registered nurse with relevant post-registration experience. Proven experience as a Nurse Manager, or a similar leadership role in the care sector. Pleasant personality with excellent interpersonal and communication skills Strong team player with good coaching and mentoring skills Good clinical skills, with a focus on person-centred care Ability to work well under pressure, prioritising tasks effectively Strong analytical and problem-solving skills, with a solutions-focused approach Strong IT skills, with experience in maintaining electronic records and databases What the company can offer you: Competitive salary of 50,000 - Hourly rate converts to 26.70 per hour 36 hour per week contract Comprehensive induction and training programme. Opportunities for career development and progression. Annual NMC PIN renewal paid full DBS disclosure Free uniform Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
May 17, 2024
Full time
Unit Manager - 50,000 per annum 36 hours per week Watton, Thetford Meridian Business Support is currently recruiting for a Unit Manager for a National Private Healthcare Provider. As a Care Home Unit Manager, you will assist the Home Manager in overseeing the daily operations of the home. You will be part of a strong management team, working closely with our nurses and carers to provide a consistent service delivery that meets the needs of our residents. Skills and qualifications required for the role: NMC registered nurse with relevant post-registration experience. Proven experience as a Nurse Manager, or a similar leadership role in the care sector. Pleasant personality with excellent interpersonal and communication skills Strong team player with good coaching and mentoring skills Good clinical skills, with a focus on person-centred care Ability to work well under pressure, prioritising tasks effectively Strong analytical and problem-solving skills, with a solutions-focused approach Strong IT skills, with experience in maintaining electronic records and databases What the company can offer you: Competitive salary of 50,000 - Hourly rate converts to 26.70 per hour 36 hour per week contract Comprehensive induction and training programme. Opportunities for career development and progression. Annual NMC PIN renewal paid full DBS disclosure Free uniform Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
As a registered qualified nurse, join our Learning and Development Team within Adults' Health and Care, and showcase your varied nursing clinical expertise in a unique and exciting way. You'll be given the opportunity to play a critical role in the development of social care teams across the county, making a difference to the lives of people living in local communities, whilst ensuring current clinical best practice is maintained. You'll support the development and delivery of a specialist clinical skills workforce development programme, to operational staff across the directorate, including Reablement Services, Learning Disability services and Older person's Residential and Nursing services. Take a look at our Candidate Pack for more information about the role, team and our values. The section 'About you' explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application. Using your excellent communication skills, you'll develop positive working relationships and work closely with key partner agencies to provide advice and guidance relating to all aspects of clinical skills in Adults' Health and Care. Self-motivated, organised and adaptable, you'll understand the social care landscape and main strategic priorities. Most importantly you'll be passionate about the contribution that high quality learning and workforce development activities makes to the delivery of excellent care for service users. In addition to being a qualified register nurse, you'll have a teaching qualification (e.g. PTLLS/Level 3 Award in Education & Training) or the desire to undertake this training. We'll match your dedication and offer you the chance to work with learning and development experts in a wide range of health and social care subjects, to undertake job related training and provide you with support for your career development. We are committed to your continued personal development and offer an extensive Benefits package. Travel Requirements You will be required to travel to various locations within Hampshire, and it is essential that you have a current drivers' licence and access to a reliable vehicle on a regular basis. Values Based Recruitment: We recruit for attitudes and values in Adults' Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack. Additional Information: Find out more about Working with us in Adults' Health and Care, including our benefits and the recruitment process. Vetting Requirements: This post is subject to a Criminal Records Check. Contact Details for an Informal Discussion: For general enquiries please contact For an informal chat about the role, please contact Tina Harris, Learning and Development Team Manager, via
May 17, 2024
Full time
As a registered qualified nurse, join our Learning and Development Team within Adults' Health and Care, and showcase your varied nursing clinical expertise in a unique and exciting way. You'll be given the opportunity to play a critical role in the development of social care teams across the county, making a difference to the lives of people living in local communities, whilst ensuring current clinical best practice is maintained. You'll support the development and delivery of a specialist clinical skills workforce development programme, to operational staff across the directorate, including Reablement Services, Learning Disability services and Older person's Residential and Nursing services. Take a look at our Candidate Pack for more information about the role, team and our values. The section 'About you' explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application. Using your excellent communication skills, you'll develop positive working relationships and work closely with key partner agencies to provide advice and guidance relating to all aspects of clinical skills in Adults' Health and Care. Self-motivated, organised and adaptable, you'll understand the social care landscape and main strategic priorities. Most importantly you'll be passionate about the contribution that high quality learning and workforce development activities makes to the delivery of excellent care for service users. In addition to being a qualified register nurse, you'll have a teaching qualification (e.g. PTLLS/Level 3 Award in Education & Training) or the desire to undertake this training. We'll match your dedication and offer you the chance to work with learning and development experts in a wide range of health and social care subjects, to undertake job related training and provide you with support for your career development. We are committed to your continued personal development and offer an extensive Benefits package. Travel Requirements You will be required to travel to various locations within Hampshire, and it is essential that you have a current drivers' licence and access to a reliable vehicle on a regular basis. Values Based Recruitment: We recruit for attitudes and values in Adults' Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack. Additional Information: Find out more about Working with us in Adults' Health and Care, including our benefits and the recruitment process. Vetting Requirements: This post is subject to a Criminal Records Check. Contact Details for an Informal Discussion: For general enquiries please contact For an informal chat about the role, please contact Tina Harris, Learning and Development Team Manager, via
Registered Manager Respite Care Are you an established leader who strives for excellence in all aspects of your working life? If so then look no further! A great and exciting opportunity has just come available for a Registered Manager Respite Care with experience in supporting service users living with Learning Disabilities including Autism support and complex behavioural support. You will manage all aspects of the service to support staff and service users in Peterborough, Cambridgeshire. My client is well established and have good solid CQC ratings. My client is looking for a focused, motivated and high achiever to further improve and maintain the high standards that are embedded throughout their values and service delivery. Salary Up to £33,075 per annum Hours 40 hours per week plus on call requirements Area Location is Peterborough, Cambridgeshire Permanent Full time Responsibilities Registered Manager Respite Care Motivational and inspirational leadership for employees and teams to perform at their best in building and sustaining a high-performance culture. Act as a role model and ambassador for company values and leadership behaviours. Effective Employee Engagement and Development so that all employees understand the Vision and Strategy and their role in it and are actively encouraged, developed and motivated to deliver Outstanding Service to our Clients and have fulfilling careers within the company Effective and timely delivery of multi services in pursuit of effective commercial contractual, safety and risk management. Responsible for driving up quality, achieving all CQC regulatory requirements and where any issues arise, develop, implement and complete appropriate remedial action plans. Achievement of Revenue and Margin targets by the retention and growth of existing business, acquiring new business and the effective and efficient running of operations. Responsible for driving quality and business improvements Ensure that structures, processes, systems and procedures are co-ordinated, effective and efficient meeting business, commercial and clinical requirements to meet future business demands. Skills required Registered Manager Respite Care You will need to have previous experience as a Registered Manager/Deputy Manager or managing multiple sites. 3 years minimum experience in supporting service users within the Learning Disabilities sector. This role requires an NVQ/Diploma Level 5 or RMA or working towards. The position requires the candidate to be computer literate, good numeracy and literacy skills, with strong interpersonal and customer service skills, and as well as being confident and reliable, they must have a strong desire to succeed. Driving licence will be required due to the area that will need to be covered supporting other services. Area to be covered is Peterborough, Cambridgeshire. Benefits Registered Manager Respite Care Company pension Competitive salary s - Long term employment due to continued growth Competitive holiday entitlement Motivated management and employees Private Healthcare Comprehensive training and development The position of Registered Manager Respite Care is very rewarding and makes a difference to the quality of life for service users on a daily basis. If you feel that you are the right person for this great opportunity, then please contact Matt Duffy at the Peterborough Office for a confidential chat on (phone number removed). Please note that the area to be covered by this vacancy will be Peterborough, Cambridgeshire.
May 17, 2024
Full time
Registered Manager Respite Care Are you an established leader who strives for excellence in all aspects of your working life? If so then look no further! A great and exciting opportunity has just come available for a Registered Manager Respite Care with experience in supporting service users living with Learning Disabilities including Autism support and complex behavioural support. You will manage all aspects of the service to support staff and service users in Peterborough, Cambridgeshire. My client is well established and have good solid CQC ratings. My client is looking for a focused, motivated and high achiever to further improve and maintain the high standards that are embedded throughout their values and service delivery. Salary Up to £33,075 per annum Hours 40 hours per week plus on call requirements Area Location is Peterborough, Cambridgeshire Permanent Full time Responsibilities Registered Manager Respite Care Motivational and inspirational leadership for employees and teams to perform at their best in building and sustaining a high-performance culture. Act as a role model and ambassador for company values and leadership behaviours. Effective Employee Engagement and Development so that all employees understand the Vision and Strategy and their role in it and are actively encouraged, developed and motivated to deliver Outstanding Service to our Clients and have fulfilling careers within the company Effective and timely delivery of multi services in pursuit of effective commercial contractual, safety and risk management. Responsible for driving up quality, achieving all CQC regulatory requirements and where any issues arise, develop, implement and complete appropriate remedial action plans. Achievement of Revenue and Margin targets by the retention and growth of existing business, acquiring new business and the effective and efficient running of operations. Responsible for driving quality and business improvements Ensure that structures, processes, systems and procedures are co-ordinated, effective and efficient meeting business, commercial and clinical requirements to meet future business demands. Skills required Registered Manager Respite Care You will need to have previous experience as a Registered Manager/Deputy Manager or managing multiple sites. 3 years minimum experience in supporting service users within the Learning Disabilities sector. This role requires an NVQ/Diploma Level 5 or RMA or working towards. The position requires the candidate to be computer literate, good numeracy and literacy skills, with strong interpersonal and customer service skills, and as well as being confident and reliable, they must have a strong desire to succeed. Driving licence will be required due to the area that will need to be covered supporting other services. Area to be covered is Peterborough, Cambridgeshire. Benefits Registered Manager Respite Care Company pension Competitive salary s - Long term employment due to continued growth Competitive holiday entitlement Motivated management and employees Private Healthcare Comprehensive training and development The position of Registered Manager Respite Care is very rewarding and makes a difference to the quality of life for service users on a daily basis. If you feel that you are the right person for this great opportunity, then please contact Matt Duffy at the Peterborough Office for a confidential chat on (phone number removed). Please note that the area to be covered by this vacancy will be Peterborough, Cambridgeshire.
We are hiring! We are looking for a confident Clinical Team Leader (RMN/RNLD) who can inspire, support and oversee the delivery of the very best care. You'll be working 38.5 hours a week across 7 days on a rotating shift pattern basis at Cygnet Hospital Godden Green on Castle Ward. Castle Ward is a 12 bed female PICU at Cygnet Hospital Godden Green and accepts emergency and crisis admissions. Referrals are accepted from all areas, including acute and prison services. Cygnet Hospital Godden Green provides specialist acute and PICU services for women. The hospital is situated in the beautiful countryside of the Kent Weald, near Sevenoaks. Its location, in over an acre of its own grounds, helps the hospital provide a calm and therapeutic environment. Your day-to-day In partnership with, and in support of the Senior Nurse, manage the nursing team and participate as an active multi-disciplinary team member, making an appropriate contribution to team processes through the use clinical assessment tools Managing ward activities, prepare daily plan that ensures adequate staff resources to meets the requirements of patients and staff undertake tasks for which they have been fully briefed Lead responsibility in undertaking regular care audits Providing clinical leadership, coaching & mentoring for the development of services Maintain excellence through clinical practice development & quality improvement Be responsible for a planned programme of support across your area of focus as determined by the annual plan for Quality and Compliance Attending all training and engage in CPD to further knowledge & promote nursing Under NMC guidelines, ensure that individual care plans are complete & maintained Undertake return to work interviews as directed Support the Senior Nurse in securing and maintaining a continuous review process in order to facilitate developments and improvements in services Contribute to the supervision and appraisal process using RAG documents Why Cygnet? Well offer you NHS & employee discount scheme 50% NMC registration renewal paid by Cygnet Most of our sites provide free meals on shift Free parking Bespoke career pathways Plus much more You An experienced RMN or RNLD with a current Pin Number, youll have Essential: At least two years experience as a RMN/RNLD The ability to maintain documentation, undertake audits & demonstrate integrity in your role A good understanding of the latest nursing practices A commitment to patient recovery in order to effectively monitor, manage & reduce risk Compassion, resilience & a dedication to empower & support service user independence Desirable: The ability to deputise in a Manager role An interest in leadership, research & assessment Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years.In this role youll have the chance to make a real impact on patients, service users & their families. Please click the link below to apply - Thank you.
May 17, 2024
Full time
We are hiring! We are looking for a confident Clinical Team Leader (RMN/RNLD) who can inspire, support and oversee the delivery of the very best care. You'll be working 38.5 hours a week across 7 days on a rotating shift pattern basis at Cygnet Hospital Godden Green on Castle Ward. Castle Ward is a 12 bed female PICU at Cygnet Hospital Godden Green and accepts emergency and crisis admissions. Referrals are accepted from all areas, including acute and prison services. Cygnet Hospital Godden Green provides specialist acute and PICU services for women. The hospital is situated in the beautiful countryside of the Kent Weald, near Sevenoaks. Its location, in over an acre of its own grounds, helps the hospital provide a calm and therapeutic environment. Your day-to-day In partnership with, and in support of the Senior Nurse, manage the nursing team and participate as an active multi-disciplinary team member, making an appropriate contribution to team processes through the use clinical assessment tools Managing ward activities, prepare daily plan that ensures adequate staff resources to meets the requirements of patients and staff undertake tasks for which they have been fully briefed Lead responsibility in undertaking regular care audits Providing clinical leadership, coaching & mentoring for the development of services Maintain excellence through clinical practice development & quality improvement Be responsible for a planned programme of support across your area of focus as determined by the annual plan for Quality and Compliance Attending all training and engage in CPD to further knowledge & promote nursing Under NMC guidelines, ensure that individual care plans are complete & maintained Undertake return to work interviews as directed Support the Senior Nurse in securing and maintaining a continuous review process in order to facilitate developments and improvements in services Contribute to the supervision and appraisal process using RAG documents Why Cygnet? Well offer you NHS & employee discount scheme 50% NMC registration renewal paid by Cygnet Most of our sites provide free meals on shift Free parking Bespoke career pathways Plus much more You An experienced RMN or RNLD with a current Pin Number, youll have Essential: At least two years experience as a RMN/RNLD The ability to maintain documentation, undertake audits & demonstrate integrity in your role A good understanding of the latest nursing practices A commitment to patient recovery in order to effectively monitor, manage & reduce risk Compassion, resilience & a dedication to empower & support service user independence Desirable: The ability to deputise in a Manager role An interest in leadership, research & assessment Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years.In this role youll have the chance to make a real impact on patients, service users & their families. Please click the link below to apply - Thank you.
We are working with an NHS organisation who are seeking to appoint an Interim Director of Operations for CAMHS. The role will start ASAP and will be for 6 months initially, experience of operational leadership at Band 8d/9 is essential within a similar role. Significant focus for this role will be on ensuring improved clinical governance across services and division along with substantial and proven experience of waiting list initiatives and performance improvement. Key responsibilities will include: Lead senior manager within the Division working on strategy and operational delivery with clinical colleagues to deliver safe and effective care; Lead the Division across the full range of its portfolio ensuring key operational delivery targets are consistently met; Work with the Board of Directors on quality improvement proactively reviewing processes and clinical systems to increase standardisation and eliminate waste and risk; Develop the Division financial strategy and instill a culture of financial and budgetary discipline as a basis for solid investment for the future. The ideal candidate will have: Education to master s degree or with equivalent management experience across a number of service areas; Relevant postgraduate management qualification; Substantial in depth knowledge and experience of Health and Social Care; Significant senior operational management experience in mental health sector clinical environment; Experience of managing organisational and cultural change and new ways of working; Experience of managing large complex budgets. If you are interested in the role, please email Toni Coates with a copy of your updated CV to (url removed) along with your availability and rate understanding in line with the above. If you do not receive a response within 72 hours (3 working days) of receipt, please assume that on this particular occasion, your application did not meet the client s requirements for this specific role.
May 17, 2024
Seasonal
We are working with an NHS organisation who are seeking to appoint an Interim Director of Operations for CAMHS. The role will start ASAP and will be for 6 months initially, experience of operational leadership at Band 8d/9 is essential within a similar role. Significant focus for this role will be on ensuring improved clinical governance across services and division along with substantial and proven experience of waiting list initiatives and performance improvement. Key responsibilities will include: Lead senior manager within the Division working on strategy and operational delivery with clinical colleagues to deliver safe and effective care; Lead the Division across the full range of its portfolio ensuring key operational delivery targets are consistently met; Work with the Board of Directors on quality improvement proactively reviewing processes and clinical systems to increase standardisation and eliminate waste and risk; Develop the Division financial strategy and instill a culture of financial and budgetary discipline as a basis for solid investment for the future. The ideal candidate will have: Education to master s degree or with equivalent management experience across a number of service areas; Relevant postgraduate management qualification; Substantial in depth knowledge and experience of Health and Social Care; Significant senior operational management experience in mental health sector clinical environment; Experience of managing organisational and cultural change and new ways of working; Experience of managing large complex budgets. If you are interested in the role, please email Toni Coates with a copy of your updated CV to (url removed) along with your availability and rate understanding in line with the above. If you do not receive a response within 72 hours (3 working days) of receipt, please assume that on this particular occasion, your application did not meet the client s requirements for this specific role.
Unit Manager ( RGN / RMN / RNLD ) - Woolwell, Plymouth Location : Woolwell, Plymouth Position: Unit Manager RGN / RMN / RNLD Care Categories: nursing and dementia care are offered Negotiable Salary: £23.50ph (£53,700 per annum) The actual rate of pay will be within these advertised bandings and will be dependent on your ability to demonstrate your competence during the interview. Hours: 44 hours including shift and supernumery hours Flexible Shifts: Day shifts Contract type: Permanent 9.7/10 rated on (url removed) Company & Home Information: Right now, we are looking for an experienced Registered Nurse RGN / RMN / RNLD to develop their nursing career at our home located in Woolwell, Plymouth . Our purpose built Nursing home specifically to meet the needs of older people requiring general and dementia nursing. We are looking for a Registered Nurse RGN / RGN or RNLD to come and join as part of our management team as a Unit Manager. Job Role: As a care home unit manager, you will assist the home manager in overseeing the daily operations of the home. You will be part of a strong management team, working closely with our nurses and carers to provide a consistent service delivery that meets the needs of our residents. Your focus will be on making sure we have the best nursing and clinical care provisions for our residents and you will actively contribute to clinical delivery. Skills/Experience Required Proven experience as a Nurse Manager, or a similar leadership role in the care sector. Pleasant personality with excellent interpersonal and communication skills Strong team player with good coaching and mentoring skills Good clinical skills, with a focus on person-centred care Ability to work well under pressure, prioritising tasks effectively Strong analytical and problem-solving skills, with a solutions-focused approach Strong IT skills, with experience in maintaining electronic records and databases Employee Benefits as a Registered Nurse / Unit Manager RGN / RMN / RNLD : Discounts on Shopping, Fashion, Days out, Travel, Entertainment, and lots more! Cycle Scheme - up to 39% savings on your bike purchase FREE face-to-face counselling, for you and your family! Staff recognition award ceremonies £30 voucher available every month for the nominated 'Employee of the month' Clear Pathways and opportunities for training and career progression Salary Sacrifice Pension scheme Blue Light Card - up to 50% discount across 100's of retailers Access to a FREE eye test and discounted glasses Cashback card - save up to £500 annually, can be used at over 80 big brands. Wellbeing portal: FREE meditation series FREE wellbeing podcasts & live virtual events FREE mental health support programmes FREE workout plans FREE Live digital gym classes FREE mindset and wellbeing series Seasonal Company events, competitions, and incentives On-site parking How to Apply & for more information please contact: Great you are almost there in taking the first step to a brand new job role, all you need to do is simply click apply or contact me directly my name is Danielle Barrett (Healthcare Director) and my number is (phone number removed) or send a copy of your CV to (url removed) My purpose is to take the stress out of finding a job role, I support all nurses through the entire recruitment process from interviews, negotiating offers, on-boarding and beyond. Take that first step and contact me, let's have a conversation. All conversations are treated in the strictest confidence. RGN / RMN /RNLD / NURSE / REGISTERED NURSE / NMC PIN / HEALTHCARE / CLINICAL / STAFF SE / NURSING HOME NURSE / NURSING HOME / ELDERLY CARE / CARE HOME / CARE HOME NURSE / ADULT NURSE / STUDENT NURSE / PERIPATETIC NURSE / RN / SISTER / WARD SISTER / WARD MANAGER APPNH2DB
May 16, 2024
Full time
Unit Manager ( RGN / RMN / RNLD ) - Woolwell, Plymouth Location : Woolwell, Plymouth Position: Unit Manager RGN / RMN / RNLD Care Categories: nursing and dementia care are offered Negotiable Salary: £23.50ph (£53,700 per annum) The actual rate of pay will be within these advertised bandings and will be dependent on your ability to demonstrate your competence during the interview. Hours: 44 hours including shift and supernumery hours Flexible Shifts: Day shifts Contract type: Permanent 9.7/10 rated on (url removed) Company & Home Information: Right now, we are looking for an experienced Registered Nurse RGN / RMN / RNLD to develop their nursing career at our home located in Woolwell, Plymouth . Our purpose built Nursing home specifically to meet the needs of older people requiring general and dementia nursing. We are looking for a Registered Nurse RGN / RGN or RNLD to come and join as part of our management team as a Unit Manager. Job Role: As a care home unit manager, you will assist the home manager in overseeing the daily operations of the home. You will be part of a strong management team, working closely with our nurses and carers to provide a consistent service delivery that meets the needs of our residents. Your focus will be on making sure we have the best nursing and clinical care provisions for our residents and you will actively contribute to clinical delivery. Skills/Experience Required Proven experience as a Nurse Manager, or a similar leadership role in the care sector. Pleasant personality with excellent interpersonal and communication skills Strong team player with good coaching and mentoring skills Good clinical skills, with a focus on person-centred care Ability to work well under pressure, prioritising tasks effectively Strong analytical and problem-solving skills, with a solutions-focused approach Strong IT skills, with experience in maintaining electronic records and databases Employee Benefits as a Registered Nurse / Unit Manager RGN / RMN / RNLD : Discounts on Shopping, Fashion, Days out, Travel, Entertainment, and lots more! Cycle Scheme - up to 39% savings on your bike purchase FREE face-to-face counselling, for you and your family! Staff recognition award ceremonies £30 voucher available every month for the nominated 'Employee of the month' Clear Pathways and opportunities for training and career progression Salary Sacrifice Pension scheme Blue Light Card - up to 50% discount across 100's of retailers Access to a FREE eye test and discounted glasses Cashback card - save up to £500 annually, can be used at over 80 big brands. Wellbeing portal: FREE meditation series FREE wellbeing podcasts & live virtual events FREE mental health support programmes FREE workout plans FREE Live digital gym classes FREE mindset and wellbeing series Seasonal Company events, competitions, and incentives On-site parking How to Apply & for more information please contact: Great you are almost there in taking the first step to a brand new job role, all you need to do is simply click apply or contact me directly my name is Danielle Barrett (Healthcare Director) and my number is (phone number removed) or send a copy of your CV to (url removed) My purpose is to take the stress out of finding a job role, I support all nurses through the entire recruitment process from interviews, negotiating offers, on-boarding and beyond. Take that first step and contact me, let's have a conversation. All conversations are treated in the strictest confidence. RGN / RMN /RNLD / NURSE / REGISTERED NURSE / NMC PIN / HEALTHCARE / CLINICAL / STAFF SE / NURSING HOME NURSE / NURSING HOME / ELDERLY CARE / CARE HOME / CARE HOME NURSE / ADULT NURSE / STUDENT NURSE / PERIPATETIC NURSE / RN / SISTER / WARD SISTER / WARD MANAGER APPNH2DB
CRUK & UCL Cancer Trials Centre Manager (UCL INTERNAL CANDIDATES ONLY) The Cancer Research UK & UCL Cancer Trials Centre (CTC) is a UKCRC registered and NCRI Clinical Trials Unit group member: It is one of the largest cancer trials centres in the UK, with more than 115 members of staff managing >80 research studies. The CTC conducts clinical studies in oncology, both nationally and internationally, with a cross-disciplinary approach to evaluate anti-cancer treatments, and investigate methods of diagnosis and early detection. - Work with national investigators, patients and charities, and other stakeholders to develop biomarker led studies offering personalised therapies to improve outcomes for patients, and to improve detection and early diagnosis - To translate basic science discoveries and hypotheses into early phase clinical trials of biotherapeutics and advanced radiation therapy as an integral part of the CRUK City of London Centre and linked CRUK research programmes - Deliver practice changing trials and advanced therapy trials: phase I-III - Ensure that we work with our Patient and Public Involvement and Engagement members to develop streamlined protocols that build in the needs of diverse and disadvantaged populations with all our trials. About the role The CTC Centre Manager will provide high level oversight of the management of the CTC. This post will help create and implement centre wide processes and procedures. The post holder will be responsible for producing administrative and strategic policy documents for internal and external circulation, and for implementing these across the CTC. They will oversee and manage the financial aspects of the CTC, with oversight of the annual budget, and work closely with academic and professional services to ensure the delivery of funding applications, both for individual research programs and the CTC's core funding. The post holder will work closely with a variety of CTC staff and expert scientists and oncologists within and external to UCL, and senior staff at the Cancer Institute. They will also provide strategic input for major new initiatives such as new research collaborations or new teaching/training programmes and courses. The post is funded for 3 years in the first instance, on a renewable Cancer Research UK programme grant. Please note, t his is an internal recruitment advert, available to UCL employees only. About you The post holder will be educated to degree level or have equivalent professional experience, demonstrating substantial independent project management experience. The post holder will also have experience of strategic leadership working within interdisciplinary academic clinical trials units, as well as experience of working in a Higher Education Institution, and substantial knowledge of this type of funding environment and the financial/contractual processes. What we offer As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: • 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) • Additional 5 days' annual leave purchase scheme • Defined benefit career average revalued earnings pension scheme (CARE) • Cycle to work scheme and season ticket loan • Enhanced maternity, paternity and adoption pay • Employee assistance programme: Staff Support Service Visit to find out more. Our commitment to Equality, Diversity and Inclusion Our department holds an Athena SWAN Silver award, in recognition of our commitment and demonstrable impact in advancing gender equality. As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. Attached documents are available under links. Clicking a document link will initialize its download.
May 16, 2024
Full time
CRUK & UCL Cancer Trials Centre Manager (UCL INTERNAL CANDIDATES ONLY) The Cancer Research UK & UCL Cancer Trials Centre (CTC) is a UKCRC registered and NCRI Clinical Trials Unit group member: It is one of the largest cancer trials centres in the UK, with more than 115 members of staff managing >80 research studies. The CTC conducts clinical studies in oncology, both nationally and internationally, with a cross-disciplinary approach to evaluate anti-cancer treatments, and investigate methods of diagnosis and early detection. - Work with national investigators, patients and charities, and other stakeholders to develop biomarker led studies offering personalised therapies to improve outcomes for patients, and to improve detection and early diagnosis - To translate basic science discoveries and hypotheses into early phase clinical trials of biotherapeutics and advanced radiation therapy as an integral part of the CRUK City of London Centre and linked CRUK research programmes - Deliver practice changing trials and advanced therapy trials: phase I-III - Ensure that we work with our Patient and Public Involvement and Engagement members to develop streamlined protocols that build in the needs of diverse and disadvantaged populations with all our trials. About the role The CTC Centre Manager will provide high level oversight of the management of the CTC. This post will help create and implement centre wide processes and procedures. The post holder will be responsible for producing administrative and strategic policy documents for internal and external circulation, and for implementing these across the CTC. They will oversee and manage the financial aspects of the CTC, with oversight of the annual budget, and work closely with academic and professional services to ensure the delivery of funding applications, both for individual research programs and the CTC's core funding. The post holder will work closely with a variety of CTC staff and expert scientists and oncologists within and external to UCL, and senior staff at the Cancer Institute. They will also provide strategic input for major new initiatives such as new research collaborations or new teaching/training programmes and courses. The post is funded for 3 years in the first instance, on a renewable Cancer Research UK programme grant. Please note, t his is an internal recruitment advert, available to UCL employees only. About you The post holder will be educated to degree level or have equivalent professional experience, demonstrating substantial independent project management experience. The post holder will also have experience of strategic leadership working within interdisciplinary academic clinical trials units, as well as experience of working in a Higher Education Institution, and substantial knowledge of this type of funding environment and the financial/contractual processes. What we offer As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: • 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) • Additional 5 days' annual leave purchase scheme • Defined benefit career average revalued earnings pension scheme (CARE) • Cycle to work scheme and season ticket loan • Enhanced maternity, paternity and adoption pay • Employee assistance programme: Staff Support Service Visit to find out more. Our commitment to Equality, Diversity and Inclusion Our department holds an Athena SWAN Silver award, in recognition of our commitment and demonstrable impact in advancing gender equality. As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. Attached documents are available under links. Clicking a document link will initialize its download.
Company Information Leading national charity, which exists to improve the lives of children and young people. With over 100 years of experience, their unique Headquarters offers world class services which include the provision of Education and Health Care to children and young people in the UK and nationally. Job Purpose : Responsible for the operational day-to-day delivery educational psychology input into the wellbeing of the children and young adults. Ensuring that education psychology services are developed and delivered efficiently & effectively within robust educational and clinical frameworks, as well as incorporating flexibility and innovation as new opportunities and/or challenges present. To work closely with the educational teams, Head of Residential, Nurse Consultants and Head of Quality Improvement specifically to provide consistent and cohesive support to ensure positive outcomes for children and young adults. To contribute to the work of the therapies team through direct therapy practice. Key Tasks and Responsibilities : Clinical and Managerial To support the Executive Principal and the Therapies Lead in their role, contributing to decision making, service planning and strategy. To undertake line management of the Psychology and Speech and Language teams including monitoring and reviewing performance. To participate in education and residential panel assessment for suitability of children and young adults. To promote and facilitate collaborative working, early intervention and integrated solutions, applying psychology to enhance the learning and development of children and young adults To assess and provide psychological reports for new students To undertake therapy sessions to support the emotional and mental health of children and young adults at St Piers. To provide psychological advice to staff within the educational and residential services including working closely with colleagues in the Wellbeing Team. To provide a high-quality psychological service to students and their families, schools and other partners. To provide Assessment and Psychological reports for the Assessment Unit To provide training on Psychological Approaches to Behaviour. To contribute to delivering positive outcomes for children and young people through creative application of psychology. This includes casework, consultation, projects and wider service initiatives Work in partnership with parents and in close co-operation with other services both within and outside in order to contribute to a co-ordinated service for children and young adults. Be aware of, review, understand and meet organisation performance standards, policies and procedures, targets and key performance indicators. To attend/chair/participate in various internal and external meetings, student reviews and committees etc. as required. Responsible for ensuring all policies, procedures, protocols and guidelines relating to educational psychology interventions and/or areas of work are in place, maintained, reviewed and communicated effectively to the relevant teams.
May 16, 2024
Full time
Company Information Leading national charity, which exists to improve the lives of children and young people. With over 100 years of experience, their unique Headquarters offers world class services which include the provision of Education and Health Care to children and young people in the UK and nationally. Job Purpose : Responsible for the operational day-to-day delivery educational psychology input into the wellbeing of the children and young adults. Ensuring that education psychology services are developed and delivered efficiently & effectively within robust educational and clinical frameworks, as well as incorporating flexibility and innovation as new opportunities and/or challenges present. To work closely with the educational teams, Head of Residential, Nurse Consultants and Head of Quality Improvement specifically to provide consistent and cohesive support to ensure positive outcomes for children and young adults. To contribute to the work of the therapies team through direct therapy practice. Key Tasks and Responsibilities : Clinical and Managerial To support the Executive Principal and the Therapies Lead in their role, contributing to decision making, service planning and strategy. To undertake line management of the Psychology and Speech and Language teams including monitoring and reviewing performance. To participate in education and residential panel assessment for suitability of children and young adults. To promote and facilitate collaborative working, early intervention and integrated solutions, applying psychology to enhance the learning and development of children and young adults To assess and provide psychological reports for new students To undertake therapy sessions to support the emotional and mental health of children and young adults at St Piers. To provide psychological advice to staff within the educational and residential services including working closely with colleagues in the Wellbeing Team. To provide a high-quality psychological service to students and their families, schools and other partners. To provide Assessment and Psychological reports for the Assessment Unit To provide training on Psychological Approaches to Behaviour. To contribute to delivering positive outcomes for children and young people through creative application of psychology. This includes casework, consultation, projects and wider service initiatives Work in partnership with parents and in close co-operation with other services both within and outside in order to contribute to a co-ordinated service for children and young adults. Be aware of, review, understand and meet organisation performance standards, policies and procedures, targets and key performance indicators. To attend/chair/participate in various internal and external meetings, student reviews and committees etc. as required. Responsible for ensuring all policies, procedures, protocols and guidelines relating to educational psychology interventions and/or areas of work are in place, maintained, reviewed and communicated effectively to the relevant teams.
Location : Preston Discipline : Care and Support Job type : Permanent Salary : £30.000 Expiry date: 31 May :59Are you looking for a meaningful career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible?As a Deputy Service Manager at Hft Lancashire you'll be part of a management team supporting 40 adults with learning disabilities to live the best life possible within a range of Supported Living Services. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values. What's in it for you? We offer a range of benefits and career development opportunities. We'll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.As a 'Gold' standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health - the world's biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it. We offer Annual Leave: 33 days (including 8 days statutory bank holidays) Apprenticeships: Hft will fully fund and provide training for you to obtain your Level 5 Diploma in Leadership and Management within the first 12-18 months of your employment. Training: Access to award winning training and development Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support. Discounted mobile 'phone contracts. As an Hft employee, you'll be able to take advantage of Vodafone's Employee Advantage programme, giving you up to 30% off. Care Friends: Employee referral app - earn money for referring your friends to work for Hft. Free life assurance: 3 x your annual salary Family friendly policies and more About the role Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service. You will support the Service Manager to manage and ensure the delivery of the service's key quality and safety priorities by holding delegated responsibility in key areas of the day-to-day running of the supported living activity/service. You will also have delegated responsibility for the direct supervision and line management of a team of support workers. As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an exemplary role model.As a Deputy Service Manager, flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support worker role duties and responsibilities. Following your time on shift, and in general practice at all other times, you will have responsibility for reporting back to the Service Manager and for maintaining a continual dialogue loop of feedback that focuses on quality, and continuous improvement and learning and ensuring the smooth operation of the allocated group of services.A full UK driving licence, with access to your own vehicle, is essential for the role. About you You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues. You need good IT skills and experience of maintaining records to be a success in this role. ? You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life - then this is the role for you. ? ?For more information on the role and responsibilities, please refer to the job description & person spec.Apply NowREF-
May 16, 2024
Full time
Location : Preston Discipline : Care and Support Job type : Permanent Salary : £30.000 Expiry date: 31 May :59Are you looking for a meaningful career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible?As a Deputy Service Manager at Hft Lancashire you'll be part of a management team supporting 40 adults with learning disabilities to live the best life possible within a range of Supported Living Services. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values. What's in it for you? We offer a range of benefits and career development opportunities. We'll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.As a 'Gold' standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health - the world's biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it. We offer Annual Leave: 33 days (including 8 days statutory bank holidays) Apprenticeships: Hft will fully fund and provide training for you to obtain your Level 5 Diploma in Leadership and Management within the first 12-18 months of your employment. Training: Access to award winning training and development Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support. Discounted mobile 'phone contracts. As an Hft employee, you'll be able to take advantage of Vodafone's Employee Advantage programme, giving you up to 30% off. Care Friends: Employee referral app - earn money for referring your friends to work for Hft. Free life assurance: 3 x your annual salary Family friendly policies and more About the role Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service. You will support the Service Manager to manage and ensure the delivery of the service's key quality and safety priorities by holding delegated responsibility in key areas of the day-to-day running of the supported living activity/service. You will also have delegated responsibility for the direct supervision and line management of a team of support workers. As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an exemplary role model.As a Deputy Service Manager, flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support worker role duties and responsibilities. Following your time on shift, and in general practice at all other times, you will have responsibility for reporting back to the Service Manager and for maintaining a continual dialogue loop of feedback that focuses on quality, and continuous improvement and learning and ensuring the smooth operation of the allocated group of services.A full UK driving licence, with access to your own vehicle, is essential for the role. About you You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues. You need good IT skills and experience of maintaining records to be a success in this role. ? You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life - then this is the role for you. ? ?For more information on the role and responsibilities, please refer to the job description & person spec.Apply NowREF-