We are currently recruiting for a boutique wealth planner, asset manager and employee benefits specialist based in London (Liverpool Street). They are currently looking to recruit a Private Client IFA Administrator to join their team. The ideal candidate should have a good understanding of Intelligent Office. Purpose of role This new role will support the Central Administration Team in ensuring the efficient and effective use of our back-office system, Intelligent Office (IO). It will include project work relating to data integrity, maintenance and development of admin processes, and technical support for client-facing admin teams in relation to the accurate use of the system. As part of a long-term succession plan, the role does have the potential to develop into a more senior role over a 2-3 year period. Accountabilities: Working closely alongside the Group Administration Manager and Data & Systems Coordinators, the role includes, but is not limited to: Supporting the effective use of iO to ensure the highest quality client service and role efficiency for client-facing administrators Administration support across client-facing admin teams Training documentation and delivery In addition, the role will encompass some of the following duties: Working with the Compliance Department to ensure that processes meet with their requirements Supporting the team with the provision of accurate MI reporting Providing support and liaison between the accounts department and admin teams. Experience and Qualifications: The successful candidate will have/be: 2-3+ years' experience within the independent sector of the financial services industry, in a relevant administration or operations role 2-3+ years' experience using Intelligent Office in an IFA administration role and a talent for working with systems and managing data effectively (candidates lacking the necessary iO experience will not be considered for the role) Excellent written and visual presentation skills with high attention to detail Excellent IT skills, being highly proficient in the use of Microsoft Office packages including at least intermediate Excel knowledge Understanding of the needs of Financial Services teams and FCA rules and compliance A CII Certificate level qualification (and/or other relevant financial qualifications) will be an advantage.
May 18, 2024
Full time
We are currently recruiting for a boutique wealth planner, asset manager and employee benefits specialist based in London (Liverpool Street). They are currently looking to recruit a Private Client IFA Administrator to join their team. The ideal candidate should have a good understanding of Intelligent Office. Purpose of role This new role will support the Central Administration Team in ensuring the efficient and effective use of our back-office system, Intelligent Office (IO). It will include project work relating to data integrity, maintenance and development of admin processes, and technical support for client-facing admin teams in relation to the accurate use of the system. As part of a long-term succession plan, the role does have the potential to develop into a more senior role over a 2-3 year period. Accountabilities: Working closely alongside the Group Administration Manager and Data & Systems Coordinators, the role includes, but is not limited to: Supporting the effective use of iO to ensure the highest quality client service and role efficiency for client-facing administrators Administration support across client-facing admin teams Training documentation and delivery In addition, the role will encompass some of the following duties: Working with the Compliance Department to ensure that processes meet with their requirements Supporting the team with the provision of accurate MI reporting Providing support and liaison between the accounts department and admin teams. Experience and Qualifications: The successful candidate will have/be: 2-3+ years' experience within the independent sector of the financial services industry, in a relevant administration or operations role 2-3+ years' experience using Intelligent Office in an IFA administration role and a talent for working with systems and managing data effectively (candidates lacking the necessary iO experience will not be considered for the role) Excellent written and visual presentation skills with high attention to detail Excellent IT skills, being highly proficient in the use of Microsoft Office packages including at least intermediate Excel knowledge Understanding of the needs of Financial Services teams and FCA rules and compliance A CII Certificate level qualification (and/or other relevant financial qualifications) will be an advantage.
Internal Sales Support Executive £25,000 - £30,000 FTE (pro rata salary range is £16,105 - £19,326) Part Time, Term Time Only Office based - Oxfordshire Our client is looking for a Sales Support/Purchasing Executive who has a flair for sales support and a passion for providing exemplary service to customers to join their Procurement team. You will be working in a vibrant and people-focused business, and this is an excellent opportunity for a bright, conscientious individual to join their lively and professional Procurement team, delivering first-class administrative and support services to schools and consultants. The role involves managing the full lifecycle of the internal sales process from the initial request to the supply of quotation, production of sales order, and purchasing of products. The successful candidate will work closely with the projects, technical, and installations teams to offer first-class service to customers. The ideal candidate will have experience ordering goods within the education IT sector, be an exceptional communicator, accustomed to liaising with internal and external customers, and understand and practice the key principles of good customer service. The role requires excellent attention to detail, ensuring quotes are generated accurately in the CRM system, converted effectively to sales orders, products are ordered on time, and provide the best value to customers. Responsibilities include broadband and software license renewal and the end-to-end sales support/procurement process. This includes processing initial requests from within the CRM system to generate quotations, following up with schools to convert to sales, producing the sales orders, placing orders with suppliers, and working with the project coordinator to ensure installations are booked for the schools. In return, our client is offering a salary of between £25,000 - £30,000 FTE (pro rata salary range is £16,105 - £19,326), negotiable for the right person + Benefits
May 18, 2024
Full time
Internal Sales Support Executive £25,000 - £30,000 FTE (pro rata salary range is £16,105 - £19,326) Part Time, Term Time Only Office based - Oxfordshire Our client is looking for a Sales Support/Purchasing Executive who has a flair for sales support and a passion for providing exemplary service to customers to join their Procurement team. You will be working in a vibrant and people-focused business, and this is an excellent opportunity for a bright, conscientious individual to join their lively and professional Procurement team, delivering first-class administrative and support services to schools and consultants. The role involves managing the full lifecycle of the internal sales process from the initial request to the supply of quotation, production of sales order, and purchasing of products. The successful candidate will work closely with the projects, technical, and installations teams to offer first-class service to customers. The ideal candidate will have experience ordering goods within the education IT sector, be an exceptional communicator, accustomed to liaising with internal and external customers, and understand and practice the key principles of good customer service. The role requires excellent attention to detail, ensuring quotes are generated accurately in the CRM system, converted effectively to sales orders, products are ordered on time, and provide the best value to customers. Responsibilities include broadband and software license renewal and the end-to-end sales support/procurement process. This includes processing initial requests from within the CRM system to generate quotations, following up with schools to convert to sales, producing the sales orders, placing orders with suppliers, and working with the project coordinator to ensure installations are booked for the schools. In return, our client is offering a salary of between £25,000 - £30,000 FTE (pro rata salary range is £16,105 - £19,326), negotiable for the right person + Benefits
Role Overview We have a fantastic opportunity to join us as our Assistant Manager for the Hampstead office. As an Assistant Manager you are responsible for growing the lettings business in the local area with the acquisition of new business. You will be responsible for both creating new opportunities, along with managing and developing new landlord enquiries received into new instructions and ultimately new business. The role includes the promotion and marketing of the brand to increase the annual turnover and profit margin and the maximising of cross division referral opportunities. This is a fee earning role with uncapped commission so there is the opportunity for unlimited potential. Key Responsibilities To drive the expansion of the cluster, maintaining our market leader standing To build and expand Savills Lettings business and to be aware of future opportunities that will enable the office to continue to expand Carry out property valuations and listing of properties To promote and maintain internal relations with all other lettings offices as well as the relevant residential teams. To actively seek and encourage cross referrals To generate new business via various stock generation activities Efficient and timely communication with landlords and colleagues To effectively lead your team creating a proactive and upbeat environment To keep abreast of National issues and their impact on your office / our business Comply with the ARLA Propertymark ways of working, strict Property Ombudsman & RICS 'Code of Practice', as well as keeping up to date with all existing and new lettings & estate agency legislation. Key Skills To be ARLA licensed (preferred, not essential) The ability to work efficiently under pressure with a flexible approach Meticulous attention to detail Excellent relationship builder to generate business Focussed: commits to challenging goals and delivers consistently against these Continuous improvement: delivers efficiency in addition to effectiveness Self-starter, who relishes challenges and strives for the best Strong team player: builds relationships and consults with others, quickly establishes trust and credibility Diplomatic and challenging with the ability to influence others Confident with a positive outlook Ethical with strong integrity Team Overview Our team comprises of one Head of Department, three Negotiators, one Lettings Coordinator and one Prime Property Manager. The office also houses our Residential Sales Team. In addition, we work closely with our lettings head office teams, including Tenancy Progression, Corporate Services, Property Management, Client Accounts and our Hive Client Services department. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
May 18, 2024
Full time
Role Overview We have a fantastic opportunity to join us as our Assistant Manager for the Hampstead office. As an Assistant Manager you are responsible for growing the lettings business in the local area with the acquisition of new business. You will be responsible for both creating new opportunities, along with managing and developing new landlord enquiries received into new instructions and ultimately new business. The role includes the promotion and marketing of the brand to increase the annual turnover and profit margin and the maximising of cross division referral opportunities. This is a fee earning role with uncapped commission so there is the opportunity for unlimited potential. Key Responsibilities To drive the expansion of the cluster, maintaining our market leader standing To build and expand Savills Lettings business and to be aware of future opportunities that will enable the office to continue to expand Carry out property valuations and listing of properties To promote and maintain internal relations with all other lettings offices as well as the relevant residential teams. To actively seek and encourage cross referrals To generate new business via various stock generation activities Efficient and timely communication with landlords and colleagues To effectively lead your team creating a proactive and upbeat environment To keep abreast of National issues and their impact on your office / our business Comply with the ARLA Propertymark ways of working, strict Property Ombudsman & RICS 'Code of Practice', as well as keeping up to date with all existing and new lettings & estate agency legislation. Key Skills To be ARLA licensed (preferred, not essential) The ability to work efficiently under pressure with a flexible approach Meticulous attention to detail Excellent relationship builder to generate business Focussed: commits to challenging goals and delivers consistently against these Continuous improvement: delivers efficiency in addition to effectiveness Self-starter, who relishes challenges and strives for the best Strong team player: builds relationships and consults with others, quickly establishes trust and credibility Diplomatic and challenging with the ability to influence others Confident with a positive outlook Ethical with strong integrity Team Overview Our team comprises of one Head of Department, three Negotiators, one Lettings Coordinator and one Prime Property Manager. The office also houses our Residential Sales Team. In addition, we work closely with our lettings head office teams, including Tenancy Progression, Corporate Services, Property Management, Client Accounts and our Hive Client Services department. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Client Services Coordinator Edinburgh £11.54 per hour + Holiday Pay Temporary Contract Reed Business Support are pleased to be working with an International Law firm based in Edinburgh City Centre. They're looking to onboard a client services coordinator on an initial temporary contract with a possibility of permanency. The successful candidate will be responsible for supporting with a variety of back and front office assistance. Monday - Friday 08:00 - 16:30Start date: ASAPOffice based Key responsibilities: - Set up meeting rooms with catering and lunch/breakfast orders (food and drink handling) - Ensure meeting rooms/client self service area and staff breakout areas are maintained to a very high standard. Meeting rooms are cleared and reset in a timely manner once vacated - Perform and log daily checks within the meeting room suite and client self service area, reporting any issues to the Assistant Facilities Manager or Facilities Co-ordinator. Provide high quality, reactive and pro-active support to these meeting rooms. - Assist with cover, in cases of absences, holidays etc for Reception. Person specifications: - Previous experience working in a Office Assistant / Customer Service role- Good customer service and communication skills- Good admin skills- Previous experience working with MS Office If you're interested in joining a friendly team and nice working environment, please apply now or contact Robbie Telfer at the Reed Edinburgh office for more details.
May 18, 2024
Full time
Client Services Coordinator Edinburgh £11.54 per hour + Holiday Pay Temporary Contract Reed Business Support are pleased to be working with an International Law firm based in Edinburgh City Centre. They're looking to onboard a client services coordinator on an initial temporary contract with a possibility of permanency. The successful candidate will be responsible for supporting with a variety of back and front office assistance. Monday - Friday 08:00 - 16:30Start date: ASAPOffice based Key responsibilities: - Set up meeting rooms with catering and lunch/breakfast orders (food and drink handling) - Ensure meeting rooms/client self service area and staff breakout areas are maintained to a very high standard. Meeting rooms are cleared and reset in a timely manner once vacated - Perform and log daily checks within the meeting room suite and client self service area, reporting any issues to the Assistant Facilities Manager or Facilities Co-ordinator. Provide high quality, reactive and pro-active support to these meeting rooms. - Assist with cover, in cases of absences, holidays etc for Reception. Person specifications: - Previous experience working in a Office Assistant / Customer Service role- Good customer service and communication skills- Good admin skills- Previous experience working with MS Office If you're interested in joining a friendly team and nice working environment, please apply now or contact Robbie Telfer at the Reed Edinburgh office for more details.
We are looking to recruit a full time Customer Services coordinator for a busy maintenance company based in Thatcham, Berkshire. You will be based full time at their head office but some travel to customer sites and client meetings may be required in the future, so you will have to be a car owner / driver. Job hours are 8.30am to 5.00pm Monday to Friday with one hour lunch break. You will be reporting to their Customer Services Manager and National operations Manager. The role will involve taking incoming calls, logging details and prioritising work schedules. Raising job cards and booking in, taking calls from outside service Technicians and updating job information. You will be assisting to manage our team of 6-8 Service maintenance and Repair tradesmen. Possibly taking responsibility for a portfolio of customers in the future. Dealing with customer enquiries and their service maintenance and repair work. . Updating customers and agents with the progress of jobs. Maintaining their database. You will also be assisting with general office duties as required such as filing, Technicians worksheets etc. Skills required : Experienced in handling telephone calls and dealing with customers, suppliers, external contractors and engineers / technicians. An organised approach to prioritising work and technicians and for remembering and recording details of jobs/conversations etc. on our database. Computer literate (database, Word, Excel, e mail) Numerate. Good knowledge of the local area would be an advantage. Experience of working in a role were you have been managing, planning, scheduling engineers or contractors or tradesman would be an advantage. Remuneration/benefits : Salary commensurate with experience. Starting holiday allowance is 23 days plus bank holidays. On site car parking. Car ownership is essential. Please send your CV via the link or call Phil directly on the number below to discuss the role and the company in more detail.
May 18, 2024
Full time
We are looking to recruit a full time Customer Services coordinator for a busy maintenance company based in Thatcham, Berkshire. You will be based full time at their head office but some travel to customer sites and client meetings may be required in the future, so you will have to be a car owner / driver. Job hours are 8.30am to 5.00pm Monday to Friday with one hour lunch break. You will be reporting to their Customer Services Manager and National operations Manager. The role will involve taking incoming calls, logging details and prioritising work schedules. Raising job cards and booking in, taking calls from outside service Technicians and updating job information. You will be assisting to manage our team of 6-8 Service maintenance and Repair tradesmen. Possibly taking responsibility for a portfolio of customers in the future. Dealing with customer enquiries and their service maintenance and repair work. . Updating customers and agents with the progress of jobs. Maintaining their database. You will also be assisting with general office duties as required such as filing, Technicians worksheets etc. Skills required : Experienced in handling telephone calls and dealing with customers, suppliers, external contractors and engineers / technicians. An organised approach to prioritising work and technicians and for remembering and recording details of jobs/conversations etc. on our database. Computer literate (database, Word, Excel, e mail) Numerate. Good knowledge of the local area would be an advantage. Experience of working in a role were you have been managing, planning, scheduling engineers or contractors or tradesman would be an advantage. Remuneration/benefits : Salary commensurate with experience. Starting holiday allowance is 23 days plus bank holidays. On site car parking. Car ownership is essential. Please send your CV via the link or call Phil directly on the number below to discuss the role and the company in more detail.
We are looking to recruit a full time Maintenance Services Planner and Coordinator for a busy maintenance company based in Thatcham, Berkshire. You will be based full time at their head office but some travel to customer sites and client meetings may be required in the future, so you will have to be a car owner / driver. Job hours are 8.30am to 5.00pm Monday to Friday with one hour lunch break. You will be reporting to their Customer Services Manager and National operations Manager. The role will involve taking incoming calls, logging details and prioritising work schedules. Raising job cards and booking in, taking calls from outside service Technicians and updating job information. You will be assisting to manage our team of 6-8 Service maintenance and Repair tradesmen. Possibly taking responsibility for a portfolio of customers in the future. Dealing with customer enquiries and their service maintenance and repair work. . Updating customers and agents with the progress of jobs. Maintaining their database. You will also be assisting with general office duties as required such as filing, Technicians worksheets etc. Skills required : Experienced in handling telephone calls and dealing with customers, suppliers, external contractors and engineers / technicians. An organised approach to prioritising work and technicians and for remembering and recording details of jobs/conversations etc. on our database. Computer literate (database, Word, Excel, e mail) Numerate. Good knowledge of the local area would be an advantage. Experience of working in a role were you have been managing, planning, scheduling engineers or contractors or tradesman would be an advantage. Remuneration/benefits : Salary commensurate with experience. Starting holiday allowance is 23 days plus bank holidays. On site car parking. Car ownership is essential. Please send your CV via the link or call Phil directly on the number below to discuss the role and the company in more detail.
May 18, 2024
Full time
We are looking to recruit a full time Maintenance Services Planner and Coordinator for a busy maintenance company based in Thatcham, Berkshire. You will be based full time at their head office but some travel to customer sites and client meetings may be required in the future, so you will have to be a car owner / driver. Job hours are 8.30am to 5.00pm Monday to Friday with one hour lunch break. You will be reporting to their Customer Services Manager and National operations Manager. The role will involve taking incoming calls, logging details and prioritising work schedules. Raising job cards and booking in, taking calls from outside service Technicians and updating job information. You will be assisting to manage our team of 6-8 Service maintenance and Repair tradesmen. Possibly taking responsibility for a portfolio of customers in the future. Dealing with customer enquiries and their service maintenance and repair work. . Updating customers and agents with the progress of jobs. Maintaining their database. You will also be assisting with general office duties as required such as filing, Technicians worksheets etc. Skills required : Experienced in handling telephone calls and dealing with customers, suppliers, external contractors and engineers / technicians. An organised approach to prioritising work and technicians and for remembering and recording details of jobs/conversations etc. on our database. Computer literate (database, Word, Excel, e mail) Numerate. Good knowledge of the local area would be an advantage. Experience of working in a role were you have been managing, planning, scheduling engineers or contractors or tradesman would be an advantage. Remuneration/benefits : Salary commensurate with experience. Starting holiday allowance is 23 days plus bank holidays. On site car parking. Car ownership is essential. Please send your CV via the link or call Phil directly on the number below to discuss the role and the company in more detail.
Customer Service Co-ordinator Your new company You will be joining a leading provider of infrastructure services, construction, and property developments. As a Customer Service Coordinator, you will be responsible for the daily management of all enquiries received into the business from a client, with the responsibility for meeting and exceeding contract service level agreements. The company is based just north of Birmingham city centre. Your new role This is an exciting new role as a Customer Service coordinator. This role will require you to deliver effective and efficient day-to-day service to customers by providing relevant response to enquiries electronically. This role will also include you evaluating and prioritising your workload, as quick responses are vital. You will be expected to develop good working relationships at all levels and helping others when necessary, ensuring common goals are met. What you'll need to succeed To be successful as Customer Service Coordinator, you must come from a customer service or operational administration background, ideally within infrastructure, construction and/or property. You must be able to analyse information and action following the correct procedures whilst working to deadlines. You must have an excellent communication style and be able to effectively communicate with all stakeholders. You must be able to organise, multitask and prioritise your workload. You must have experience of managing customer queries and working to resolve the matter, achieving excellent customer satisfaction. This role involves customer resolution and effective complaint handling; therefore, you must be comfortable handling complaints. This is a demanding role, so you must be able to work at a fast pace and work proactively. You must be able to work on site as the job is a hybrid working style, which includes two weeks within office and then two weeks remote. What you'll get in return A competitive hourly rate of £15 per hour, with an ASAP start. You will receive excellent training from management. This position is a long-term assignment until 2025. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 18, 2024
Seasonal
Customer Service Co-ordinator Your new company You will be joining a leading provider of infrastructure services, construction, and property developments. As a Customer Service Coordinator, you will be responsible for the daily management of all enquiries received into the business from a client, with the responsibility for meeting and exceeding contract service level agreements. The company is based just north of Birmingham city centre. Your new role This is an exciting new role as a Customer Service coordinator. This role will require you to deliver effective and efficient day-to-day service to customers by providing relevant response to enquiries electronically. This role will also include you evaluating and prioritising your workload, as quick responses are vital. You will be expected to develop good working relationships at all levels and helping others when necessary, ensuring common goals are met. What you'll need to succeed To be successful as Customer Service Coordinator, you must come from a customer service or operational administration background, ideally within infrastructure, construction and/or property. You must be able to analyse information and action following the correct procedures whilst working to deadlines. You must have an excellent communication style and be able to effectively communicate with all stakeholders. You must be able to organise, multitask and prioritise your workload. You must have experience of managing customer queries and working to resolve the matter, achieving excellent customer satisfaction. This role involves customer resolution and effective complaint handling; therefore, you must be comfortable handling complaints. This is a demanding role, so you must be able to work at a fast pace and work proactively. You must be able to work on site as the job is a hybrid working style, which includes two weeks within office and then two weeks remote. What you'll get in return A competitive hourly rate of £15 per hour, with an ASAP start. You will receive excellent training from management. This position is a long-term assignment until 2025. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
A brand-new opportunity has arisen for a dedicated Office Manager / PA to work for the UK's leading Diagnostic Medical Pathology organisation, based in Borehamwood, Herts. This position requires someone with previous Office Management/PA experience in a Healthcare or complex organisation as well as the ability to work alone, self-motivated, independent but able to work in a team. Job Purpose: Cover all administration duties such as organising the office layout and maintaining supplies of stationery and equipment, dealing with invoices, expenses and other accounting issues, booking restaurants and arranging meetings, & reporting to the company laboratory Director. Other duties & Responsibilities include: Answering phones quickly and politely, taking accurate messages for the Laboratory Services teams and dealing with the calls where possible. Immediately escalating serious complaints or issues and liaising with colleagues or managers to find the best solutions to customers' issues. • Liaising with procurement and office supplies ensuring best value. Raising purchase orders as requested by departments. Using a range of office software, including email, spreadsheets and databases. Uploading documents to the Quality Management system. Assigning jobs to the relevant asset administrator or in-house engineer. To provide direct, line-management for helpdesk administrators and coordinators, delegating the duties, where required. To administer and adhere to the requirements of the HR department and employee handbook (, To conduct Annual Joint Reviews for FM Support personnel and provide regular and timely performance feedback, when necessary. Supporting other teams- from time to time there may be a need to support other team within the Laboratory Services Department or network of laboratories. This an exiting role and a great time to join the organisation as they are expanding their team. To be considered for this role, you must have proven experience in the following: Dealing with clients at all levels in a confident and professional manner Friendly with a good sense of humour Sound knowledge of Microsoft Office skills Knowledge of Health and Safety in the workplace an advantage Knowledge of French advantageous but not essential Knowledge of central London advantageous for making restaurant / show bookings and anticipating travel times Patience and dedication Resilient / robust If this role interest you and would like to know more, please apply today!
May 18, 2024
Full time
A brand-new opportunity has arisen for a dedicated Office Manager / PA to work for the UK's leading Diagnostic Medical Pathology organisation, based in Borehamwood, Herts. This position requires someone with previous Office Management/PA experience in a Healthcare or complex organisation as well as the ability to work alone, self-motivated, independent but able to work in a team. Job Purpose: Cover all administration duties such as organising the office layout and maintaining supplies of stationery and equipment, dealing with invoices, expenses and other accounting issues, booking restaurants and arranging meetings, & reporting to the company laboratory Director. Other duties & Responsibilities include: Answering phones quickly and politely, taking accurate messages for the Laboratory Services teams and dealing with the calls where possible. Immediately escalating serious complaints or issues and liaising with colleagues or managers to find the best solutions to customers' issues. • Liaising with procurement and office supplies ensuring best value. Raising purchase orders as requested by departments. Using a range of office software, including email, spreadsheets and databases. Uploading documents to the Quality Management system. Assigning jobs to the relevant asset administrator or in-house engineer. To provide direct, line-management for helpdesk administrators and coordinators, delegating the duties, where required. To administer and adhere to the requirements of the HR department and employee handbook (, To conduct Annual Joint Reviews for FM Support personnel and provide regular and timely performance feedback, when necessary. Supporting other teams- from time to time there may be a need to support other team within the Laboratory Services Department or network of laboratories. This an exiting role and a great time to join the organisation as they are expanding their team. To be considered for this role, you must have proven experience in the following: Dealing with clients at all levels in a confident and professional manner Friendly with a good sense of humour Sound knowledge of Microsoft Office skills Knowledge of Health and Safety in the workplace an advantage Knowledge of French advantageous but not essential Knowledge of central London advantageous for making restaurant / show bookings and anticipating travel times Patience and dedication Resilient / robust If this role interest you and would like to know more, please apply today!
Moore Barlow is currently seeking a Marketing Coordinator to join our Business Development & Marketing Team in the Southampton or Richmond offices. Formed via a merger in 2020, Moore Barlow is a leading law firm and we aim to be the best law firm to work for regionally. Whether you ve worked for a law firm or not, you ll find us different. We are a career firm, providing access to high quality work, long-term career opportunities and an environment built on the premise of being human first . Put simply, we care as much about your career as you do. Moore Barlow's purpose is to make a difference. We strive to deliver our services to Clients using empathy and expertise, developing long-term relationships. Our Business Development & Marketing Team plays a key role in ensuring our teams harness our long-term relationships, ensuring a strategic approach to growing revenues and ensuring that we deliver on our brand promise. We are now 450 people, including 280 lawyers and 58 Partners, with offices across the South-East and London. About the position: Our Marketing Coordinator role plays a key role within the team, and you ll be responsible for coordinating key marketing campaigns, managing the production of marketing materials, and ensuring brand consistency across all channels. You ll get to work with all kinds of people on a day to day basis, collaborating with both external suppliers and internal stakeholders, supporting budget management, and enhancing communications to make sure they suit the intended audiences. This is a varied role, offering an opportunity where no two days are the same. There is no such thing as a typical day, but you ll be involved in some of the following: Project management of key marketing campaigns and day to day marketing and business development activity, through close collaboration and liaison with the marketing team. Assist in the creation of impactful marketing materials tailored to the firm s brand, ensuring we communicate the value proposition to our target audiences. Co-ordinate media bookings for all B2B-related campaigns and divisional activity. Working closely with other Marketing Co-ordinators in the wider team on projects across the full breadth of activities undertaken by the team. Support with maintaining and updating the team s documentation and databases. With help from the senior marketing team, manage expenses and financial activity for each project budget. Undertake regular competitor analysis, highlighting significant changes to the senior marketing team. Acting as first point of contact for queries coming through the team s inbox responding or escalating as necessary. Helping the team to operate as effectively and collaboratively as possible by taking the lead on administration tasks. About you: You ll likely have experience working as a Marketing Assistant, Marketing Executive (or similar) in an agency or in-house team looking for your next step . Ours is a diverse team that handles the full spectrum of marketing projects and initiatives, and as Marketing Coordinator you will have the opportunity to work with individuals across the team while you develop your skills and work towards becoming a specialist in your preferred area. In addition, you ll probably also have some of the following: Experience across a wide range of marketing activities as part of an agency or in-house team. Be excited by building a career in marketing, whilst implementing best-in-class approaches, and proactive in acquiring knowledge and learning as needed. An organised individual who can manage multiple tasks and prioritise effectively to meet tight deadlines. Tech-confident, with the ability to investigate and use new tools to improve workflow and efficiency in the team. A great communicator who can confidently engage with external suppliers and internal stakeholders of all levels. A team player who is happy to provide support across the wider team and get stuck in . If you have the required skills and experience and are keen to advance your career as part of our fantastic Business Development & Marketing Team then we strongly encourage you to apply. If you would like to learn more about this opportunity before applying, please contact Brandon Duchesne, Talent Acquisition Manager, for an informal conversation.
May 18, 2024
Full time
Moore Barlow is currently seeking a Marketing Coordinator to join our Business Development & Marketing Team in the Southampton or Richmond offices. Formed via a merger in 2020, Moore Barlow is a leading law firm and we aim to be the best law firm to work for regionally. Whether you ve worked for a law firm or not, you ll find us different. We are a career firm, providing access to high quality work, long-term career opportunities and an environment built on the premise of being human first . Put simply, we care as much about your career as you do. Moore Barlow's purpose is to make a difference. We strive to deliver our services to Clients using empathy and expertise, developing long-term relationships. Our Business Development & Marketing Team plays a key role in ensuring our teams harness our long-term relationships, ensuring a strategic approach to growing revenues and ensuring that we deliver on our brand promise. We are now 450 people, including 280 lawyers and 58 Partners, with offices across the South-East and London. About the position: Our Marketing Coordinator role plays a key role within the team, and you ll be responsible for coordinating key marketing campaigns, managing the production of marketing materials, and ensuring brand consistency across all channels. You ll get to work with all kinds of people on a day to day basis, collaborating with both external suppliers and internal stakeholders, supporting budget management, and enhancing communications to make sure they suit the intended audiences. This is a varied role, offering an opportunity where no two days are the same. There is no such thing as a typical day, but you ll be involved in some of the following: Project management of key marketing campaigns and day to day marketing and business development activity, through close collaboration and liaison with the marketing team. Assist in the creation of impactful marketing materials tailored to the firm s brand, ensuring we communicate the value proposition to our target audiences. Co-ordinate media bookings for all B2B-related campaigns and divisional activity. Working closely with other Marketing Co-ordinators in the wider team on projects across the full breadth of activities undertaken by the team. Support with maintaining and updating the team s documentation and databases. With help from the senior marketing team, manage expenses and financial activity for each project budget. Undertake regular competitor analysis, highlighting significant changes to the senior marketing team. Acting as first point of contact for queries coming through the team s inbox responding or escalating as necessary. Helping the team to operate as effectively and collaboratively as possible by taking the lead on administration tasks. About you: You ll likely have experience working as a Marketing Assistant, Marketing Executive (or similar) in an agency or in-house team looking for your next step . Ours is a diverse team that handles the full spectrum of marketing projects and initiatives, and as Marketing Coordinator you will have the opportunity to work with individuals across the team while you develop your skills and work towards becoming a specialist in your preferred area. In addition, you ll probably also have some of the following: Experience across a wide range of marketing activities as part of an agency or in-house team. Be excited by building a career in marketing, whilst implementing best-in-class approaches, and proactive in acquiring knowledge and learning as needed. An organised individual who can manage multiple tasks and prioritise effectively to meet tight deadlines. Tech-confident, with the ability to investigate and use new tools to improve workflow and efficiency in the team. A great communicator who can confidently engage with external suppliers and internal stakeholders of all levels. A team player who is happy to provide support across the wider team and get stuck in . If you have the required skills and experience and are keen to advance your career as part of our fantastic Business Development & Marketing Team then we strongly encourage you to apply. If you would like to learn more about this opportunity before applying, please contact Brandon Duchesne, Talent Acquisition Manager, for an informal conversation.
Job Title: Internal Sales Coordinator Salary: 23,000 - 26,000 per annum + Company Bonus + Benefits Location: Pontefract, West Yorkshire Job Type: Full Time, Permanent About the Company: Established over 30 years ago Intastop have evolved into a leading market supplier of Door, Wall and Anti-Ligature products. We have been leading the way in the specialist fields of anti-ligature products and door and wall protection for 30 years. This pedigree, combined with the company's commitment to new product development and leading-edge innovation, ensures Intastop remains a leading manufacturer and supplier to the healthcare, care homes, public and leisure build markets. We are highly profitable SME and have recently relocated our head office to South Kirkby, Pontefract to expand the business further. Duties & Responsibilities: Working with both the in-house sales personnel and the field sales team you will be responsible for internal sales lead generation in the designated territory, increasing sales order intake, new customers, repeat business and conversion of quotes. Working closely alongside Area Sales Manager in the buying and working platforms across all product ranges. Developing sales opportunities through phone, email, online chat system and pre-qualified leads Answering and resolving customer queries via phone, email, and online chat system Increase conversion rates form quotes to orders Follow up on incoming enquiries and sample requests Work with Area Sales Manager on sales forecasting & pipelines for the territory to build relationships in the area Assist in achieving monthly sales targets Assist in providing a professional and excellent level of customer service with existing and new customers Assist in creating visits for external sales team Accurately processing quotes, orders and using SAP system as required and in accordance with KPI's The Candidate: Key skills and competencies: Sales experience in a business-to-business environment Good Administration/organisation skills; ability to multitask & prioritise Working knowledge of Microsoft Office & relevant CRM system Excellent written and verbal communication skills with good telephone manner Enthusiastic, driven, motivated and a team player Benefits: Company bonus scheme Competitive holiday package Flexible working. (early finish at 1.30pm for 3 out of 4 Fridays) Pension scheme (4% company contribution) Health Scheme Employee benefits scheme (discount on shopping, days out and holidays, access to counselling and an on-line GP service) Death In Service Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Sales Support, Business Development, Internal Sales Support, Internal Sales, Sales Development, Internal Sales Coordinator, Senior Sales Support, Account Management, Client Liaison Officer, Client Support, Client Services Support, Office Manager, Office Coordinator, Senior Sales Administrator, Commercial Sales Coordinator, Client Relations Coordinator, Sales Operations, Sales Liaison Coordinator may also be considered for this role.
May 18, 2024
Full time
Job Title: Internal Sales Coordinator Salary: 23,000 - 26,000 per annum + Company Bonus + Benefits Location: Pontefract, West Yorkshire Job Type: Full Time, Permanent About the Company: Established over 30 years ago Intastop have evolved into a leading market supplier of Door, Wall and Anti-Ligature products. We have been leading the way in the specialist fields of anti-ligature products and door and wall protection for 30 years. This pedigree, combined with the company's commitment to new product development and leading-edge innovation, ensures Intastop remains a leading manufacturer and supplier to the healthcare, care homes, public and leisure build markets. We are highly profitable SME and have recently relocated our head office to South Kirkby, Pontefract to expand the business further. Duties & Responsibilities: Working with both the in-house sales personnel and the field sales team you will be responsible for internal sales lead generation in the designated territory, increasing sales order intake, new customers, repeat business and conversion of quotes. Working closely alongside Area Sales Manager in the buying and working platforms across all product ranges. Developing sales opportunities through phone, email, online chat system and pre-qualified leads Answering and resolving customer queries via phone, email, and online chat system Increase conversion rates form quotes to orders Follow up on incoming enquiries and sample requests Work with Area Sales Manager on sales forecasting & pipelines for the territory to build relationships in the area Assist in achieving monthly sales targets Assist in providing a professional and excellent level of customer service with existing and new customers Assist in creating visits for external sales team Accurately processing quotes, orders and using SAP system as required and in accordance with KPI's The Candidate: Key skills and competencies: Sales experience in a business-to-business environment Good Administration/organisation skills; ability to multitask & prioritise Working knowledge of Microsoft Office & relevant CRM system Excellent written and verbal communication skills with good telephone manner Enthusiastic, driven, motivated and a team player Benefits: Company bonus scheme Competitive holiday package Flexible working. (early finish at 1.30pm for 3 out of 4 Fridays) Pension scheme (4% company contribution) Health Scheme Employee benefits scheme (discount on shopping, days out and holidays, access to counselling and an on-line GP service) Death In Service Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Sales Support, Business Development, Internal Sales Support, Internal Sales, Sales Development, Internal Sales Coordinator, Senior Sales Support, Account Management, Client Liaison Officer, Client Support, Client Services Support, Office Manager, Office Coordinator, Senior Sales Administrator, Commercial Sales Coordinator, Client Relations Coordinator, Sales Operations, Sales Liaison Coordinator may also be considered for this role.
Dedicated to sustainable development, Arup is a collective of designers, consultants, and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values, and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service acts as an extension of our clients' recruitment team and provides professional interim and temporary resources. We partner with Arup to support contingent recruitment processes. On behalf of Arup, we are looking for an Office Coordinator for a 6-month long contract based in Whitehaven . About this career opportunity: An exciting opportunity has arisen for an Office Coordinator to provide robust support to all members of the team within our Whitehaven office. This is a pivotal support role and will bear a significant impact on external and internal clients within the office environment. This role will involve you supporting the day to day running of the office, including providing front of house service, and providing a full range of administrative support to the team based there. As the Office Coordinator, you will make an impact by: Providing an excellent front of house service, including managing visitors. Ensuring the office space is kept to a professional standard at all times. Ordering and managing stocks of office consumables. Booking and handling meeting room and conference facilities. Supporting with the organisation of client and social events. Supporting the project teams with administrative activities e.g. data input tasks, document preparation, meeting organisation, etc. Providing support/cover to the rest of the business support team as required. Working collaboratively with other office and team coordinators, continually promoting best practice within Business Services. What we're looking for: Experience in standard office administrative procedures. Sound knowledge of Microsoft Office Suite. Excellent communication skills (both written and verbal). Excellent attention to detail. Ability to cope with changing deadlines whilst remaining calm under pressure. Reliability, flexibility, and adaptability. Engaging, enthusiastic, and confident manner with an interest in supporting the work we do. Diversity at Arup: Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
May 18, 2024
Full time
Dedicated to sustainable development, Arup is a collective of designers, consultants, and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values, and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service acts as an extension of our clients' recruitment team and provides professional interim and temporary resources. We partner with Arup to support contingent recruitment processes. On behalf of Arup, we are looking for an Office Coordinator for a 6-month long contract based in Whitehaven . About this career opportunity: An exciting opportunity has arisen for an Office Coordinator to provide robust support to all members of the team within our Whitehaven office. This is a pivotal support role and will bear a significant impact on external and internal clients within the office environment. This role will involve you supporting the day to day running of the office, including providing front of house service, and providing a full range of administrative support to the team based there. As the Office Coordinator, you will make an impact by: Providing an excellent front of house service, including managing visitors. Ensuring the office space is kept to a professional standard at all times. Ordering and managing stocks of office consumables. Booking and handling meeting room and conference facilities. Supporting with the organisation of client and social events. Supporting the project teams with administrative activities e.g. data input tasks, document preparation, meeting organisation, etc. Providing support/cover to the rest of the business support team as required. Working collaboratively with other office and team coordinators, continually promoting best practice within Business Services. What we're looking for: Experience in standard office administrative procedures. Sound knowledge of Microsoft Office Suite. Excellent communication skills (both written and verbal). Excellent attention to detail. Ability to cope with changing deadlines whilst remaining calm under pressure. Reliability, flexibility, and adaptability. Engaging, enthusiastic, and confident manner with an interest in supporting the work we do. Diversity at Arup: Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
Hartwig Care Ltd
Welwyn Garden City, Hertfordshire
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
We have recently registered an exciting opportunity for an exceptional senior administrator to join our clients Projects Team. Our welcoming clients are leading providers of HR advice for a range of organisations internationally and their projects team provides PA support to their case team and offers seamless coordination for project processes on their behalf. This role is fast-paced, diverse and customer-facing! If you are ready to dive head-first into a challenge, resilient, and a great team-player, this may be the right role for you. Team Coordinator Responsibilities This is a diverse administrative position that will include responsibility for: Complex meeting coordination across international time-zones Project tracking and scheduling Proofreading Hosting client meetings and acting as point of contact for problem resolution and enquires Inbox and phone management Raising purchase orders and liaising with suppliers Extensive stakeholder management Team Coordinator Rewards Alongside a generous salary, you will benefit from: 30 days annual leave plus statutory bank holidays Performance-related bonus Wellbeing allowance of up to £50 per month Employee Wellbeing Programme Flexible working options Pension scheme (10% employer, 5% employee) Social events The Client A leading professional services consultancy that values diversity, inclusion and working in partnership. Team Coordinator Experience Essentials To be successful in this role, you will have previously worked as an administrator in a similar fast-paced office environment juggling conflicting priorities. You will be proficient in Microsoft Excel and Powerpoint. You will be a self-starter and be eager to deliver results in line with the company's ethos. You will have strong communication skills and a passion for providing a high level of customer service as this role involves stakeholder management internally and externally for clients. You will enjoy attending events and acting as a point of contact for your team, being flexible in all situations. A keen eye for detail, including proof reading, and strong organisational skills are key in this role as it will handle professional client communication and adherence to deadlines. Team Coordinator Location Our client is located in Kidlington. Action Please apply online or contact me (url removed) Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
May 18, 2024
Full time
We have recently registered an exciting opportunity for an exceptional senior administrator to join our clients Projects Team. Our welcoming clients are leading providers of HR advice for a range of organisations internationally and their projects team provides PA support to their case team and offers seamless coordination for project processes on their behalf. This role is fast-paced, diverse and customer-facing! If you are ready to dive head-first into a challenge, resilient, and a great team-player, this may be the right role for you. Team Coordinator Responsibilities This is a diverse administrative position that will include responsibility for: Complex meeting coordination across international time-zones Project tracking and scheduling Proofreading Hosting client meetings and acting as point of contact for problem resolution and enquires Inbox and phone management Raising purchase orders and liaising with suppliers Extensive stakeholder management Team Coordinator Rewards Alongside a generous salary, you will benefit from: 30 days annual leave plus statutory bank holidays Performance-related bonus Wellbeing allowance of up to £50 per month Employee Wellbeing Programme Flexible working options Pension scheme (10% employer, 5% employee) Social events The Client A leading professional services consultancy that values diversity, inclusion and working in partnership. Team Coordinator Experience Essentials To be successful in this role, you will have previously worked as an administrator in a similar fast-paced office environment juggling conflicting priorities. You will be proficient in Microsoft Excel and Powerpoint. You will be a self-starter and be eager to deliver results in line with the company's ethos. You will have strong communication skills and a passion for providing a high level of customer service as this role involves stakeholder management internally and externally for clients. You will enjoy attending events and acting as a point of contact for your team, being flexible in all situations. A keen eye for detail, including proof reading, and strong organisational skills are key in this role as it will handle professional client communication and adherence to deadlines. Team Coordinator Location Our client is located in Kidlington. Action Please apply online or contact me (url removed) Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Head Hunted Recruitment are working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence, the company are in the process of hiring an experienced Senior Trade and Wholesale Sales Coordinator to join their Business Administration team. As Senior Trade and Wholesale Sales Coordinator you will be the proactive office-based contact for the UK Sales Managers become the go-to centre of information and actions problem solve and drive business. In House point of contact for Trade and Wholesale business for customers colleagues and stakeholders. Manage the business CRM database system. Manage the mobile showroom and static showroom bookings and merchandising appointments. Provide sales analysis and support area and customer level. The Senior Trade and Wholesale Sales Coordinator will be required to regularly attend site visits to customers, wholesalers, trade shows in supporting sales and merchandising. Senior Trade and Wholesale Sales Coordinator Specific Job Responsibilities: Engage with Management weekly with a report of activity and issues and set a plan for the forthcoming week. Manage and report on Mobile and static showroom bookings individually and analyse this will include original work in creating bookings. Prior to those meetings provide analysis and obtain post meetings notes in detail and with action points follow up all to conclusion. Training will be a key requirement for the role to be successful plot and demand all personal needs and report on plan and requirement weekly. Take all sales calls incoming and proactively deal with issues handing on issues to relevant teams and coordinating responses. Ensure sales team is equipped with all available information and marketing materials to maximise performance level. Liaise with warehouse and dispatch teams to ensure effect communication and all deliveries are made on time and in full. Track Out of /In Stock and communicate with colleagues and stakeholders. Co-ordinate and plan Agents bi-annual sales meetings. Key Stockist maintain correct lists of KS levels and monitor activities and support sales activity into these customers. Attend customer showroom meetings (In House Wholesale and Nationals) and record minutes, distribute action points and oversee actions to completion. Clare to support development. Assist with all merchandising requirement and communicate to all internal staff and Agents participate in delivery of merchandising (will require travel out of office and region) Promotional activity help to plan and organise, liaising with Marketing Fulfilment and Finance Teams analyse results and report on CRM: To be a Super User of CRM system and be involved in the new ERP implementation Maintain and update database Ensure CRM company contacts and records are kept up to date Update customer activity/meeting notes Use CRM to ensure information is available and coordinated Pro active analysis of customer activity communicate with managers and sales agents Senior Trade and Wholesale Sales Coordinator General Tasks: To undertake any other reasonably requested task not directly referred to in the job description Work with and support other departments be proactive in engagement and support their requirements Observe all Company Health and Safety requirements. Senior Trade and Wholesale Sales Coordinator Relevant Skills and Experience: Essentials: Ability to create, run and analyse reports Strong administrative and management skills Knowledge and use of Microsoft Office (In particular Excel Outlook Powerpoint) Ability to learn systems readily Phocas Pixsell Business Central Attention to detail and ability to work under pressure Strong communication skills, ability to communicate confidently and effectively at all levels, both written and verbal, face to face and telephone calling Ability to plan and organise workload to meet tight deadlines Innovative and self-motivated Ability to confidently engage with all levels of personnel internally and externally This is an office based position and comes with an excellent salary of £30K per annum DOE. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best at all times.
May 17, 2024
Full time
Head Hunted Recruitment are working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence, the company are in the process of hiring an experienced Senior Trade and Wholesale Sales Coordinator to join their Business Administration team. As Senior Trade and Wholesale Sales Coordinator you will be the proactive office-based contact for the UK Sales Managers become the go-to centre of information and actions problem solve and drive business. In House point of contact for Trade and Wholesale business for customers colleagues and stakeholders. Manage the business CRM database system. Manage the mobile showroom and static showroom bookings and merchandising appointments. Provide sales analysis and support area and customer level. The Senior Trade and Wholesale Sales Coordinator will be required to regularly attend site visits to customers, wholesalers, trade shows in supporting sales and merchandising. Senior Trade and Wholesale Sales Coordinator Specific Job Responsibilities: Engage with Management weekly with a report of activity and issues and set a plan for the forthcoming week. Manage and report on Mobile and static showroom bookings individually and analyse this will include original work in creating bookings. Prior to those meetings provide analysis and obtain post meetings notes in detail and with action points follow up all to conclusion. Training will be a key requirement for the role to be successful plot and demand all personal needs and report on plan and requirement weekly. Take all sales calls incoming and proactively deal with issues handing on issues to relevant teams and coordinating responses. Ensure sales team is equipped with all available information and marketing materials to maximise performance level. Liaise with warehouse and dispatch teams to ensure effect communication and all deliveries are made on time and in full. Track Out of /In Stock and communicate with colleagues and stakeholders. Co-ordinate and plan Agents bi-annual sales meetings. Key Stockist maintain correct lists of KS levels and monitor activities and support sales activity into these customers. Attend customer showroom meetings (In House Wholesale and Nationals) and record minutes, distribute action points and oversee actions to completion. Clare to support development. Assist with all merchandising requirement and communicate to all internal staff and Agents participate in delivery of merchandising (will require travel out of office and region) Promotional activity help to plan and organise, liaising with Marketing Fulfilment and Finance Teams analyse results and report on CRM: To be a Super User of CRM system and be involved in the new ERP implementation Maintain and update database Ensure CRM company contacts and records are kept up to date Update customer activity/meeting notes Use CRM to ensure information is available and coordinated Pro active analysis of customer activity communicate with managers and sales agents Senior Trade and Wholesale Sales Coordinator General Tasks: To undertake any other reasonably requested task not directly referred to in the job description Work with and support other departments be proactive in engagement and support their requirements Observe all Company Health and Safety requirements. Senior Trade and Wholesale Sales Coordinator Relevant Skills and Experience: Essentials: Ability to create, run and analyse reports Strong administrative and management skills Knowledge and use of Microsoft Office (In particular Excel Outlook Powerpoint) Ability to learn systems readily Phocas Pixsell Business Central Attention to detail and ability to work under pressure Strong communication skills, ability to communicate confidently and effectively at all levels, both written and verbal, face to face and telephone calling Ability to plan and organise workload to meet tight deadlines Innovative and self-motivated Ability to confidently engage with all levels of personnel internally and externally This is an office based position and comes with an excellent salary of £30K per annum DOE. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best at all times.
Rugby based - hybrid Permanent Monday to Friday - 37.5hrs Our client is a membership organisation and they are looking for a Training, Events and Publications Coordinator or Commercial Coordinator. This is a permanent contract opportunity working 37.5hours a week Monday - Friday. This Organisation offers hybrid working 3 days office based (Rugby town centre) 2 days can be based at home. Key responsibilities for a Training Coordinator include: - Organisation and successful delivery of training courses (face to face/online/on demand, public/In-house) - Organise and ensure successful delivery of live events - Respond proactively to member, customer and supplier enquiries regarding other commercial products and services (Publication and subscriptions. The ideal candidate for the Training Coordinator: - Ideally 2 years experience within a training or events office - Experience of working in a very busy office and able to prioritise and manage a number of different tasks/projects at one time - Confident IT skills, Innovative and forward thinking. The benefits of working as a Training Coordinator include: - 28 days holiday plus 8 days bank holiday - Generous pension scheme - life assurance - Health cash plan Interested? Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
May 17, 2024
Full time
Rugby based - hybrid Permanent Monday to Friday - 37.5hrs Our client is a membership organisation and they are looking for a Training, Events and Publications Coordinator or Commercial Coordinator. This is a permanent contract opportunity working 37.5hours a week Monday - Friday. This Organisation offers hybrid working 3 days office based (Rugby town centre) 2 days can be based at home. Key responsibilities for a Training Coordinator include: - Organisation and successful delivery of training courses (face to face/online/on demand, public/In-house) - Organise and ensure successful delivery of live events - Respond proactively to member, customer and supplier enquiries regarding other commercial products and services (Publication and subscriptions. The ideal candidate for the Training Coordinator: - Ideally 2 years experience within a training or events office - Experience of working in a very busy office and able to prioritise and manage a number of different tasks/projects at one time - Confident IT skills, Innovative and forward thinking. The benefits of working as a Training Coordinator include: - 28 days holiday plus 8 days bank holiday - Generous pension scheme - life assurance - Health cash plan Interested? Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
Do you love organisation and planning trips and events? This role could be the perfect fit for you and a great opportunity to kick start a career in events! THE COMPANY This event agency is well established and pride themselves on having a great culture and repeat clientele. They specialise in a wide variety of events including conferences, incentives, gala dinners and product launches in the UK and internationally. Services range from travel management to delegate registration as well as full event logistics for an enviable client list in a range of sectors! With a culture like no other and a family feel office environment, the company work hard to support their employees and offer brilliant progression opportunities and employee investment, there has never been a better time to join this fun-loving company. THE ROLE They are currently looking for an Event Coordinator to join their fun-loving team and deliver their events across the UK and internationally. The roles responsibilities are broad and includes; Supporting in event delivery from brief to completion Booking flights and accommodation in the UK and globally Sourcing venues across the UK Negotiating rates with venues and suppliers Managing contracts with clients, suppliers and venues Supporting in the managing of budgets Delegate management - creating and sending invites, booking travel, booking accommodation, sending joining instructions Going on-site to events to ensure they run smooth and complete client satisfaction THE CANDIDATE The ideal candidate will have a huge passion for events and will ideally have a degree in Event Management or experience planning and organising corporate events. It is key that you have a true love for events and the ability to multi-task. In return they offer excellent opportunities, to be involved in a wide range of high-profile events for fantastic clients and above all a fabulous culture where your natural talent can flourish. Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit our website to view all of the opportunities we are recruiting. VACANCY REFERENCE: CC12093
May 17, 2024
Full time
Do you love organisation and planning trips and events? This role could be the perfect fit for you and a great opportunity to kick start a career in events! THE COMPANY This event agency is well established and pride themselves on having a great culture and repeat clientele. They specialise in a wide variety of events including conferences, incentives, gala dinners and product launches in the UK and internationally. Services range from travel management to delegate registration as well as full event logistics for an enviable client list in a range of sectors! With a culture like no other and a family feel office environment, the company work hard to support their employees and offer brilliant progression opportunities and employee investment, there has never been a better time to join this fun-loving company. THE ROLE They are currently looking for an Event Coordinator to join their fun-loving team and deliver their events across the UK and internationally. The roles responsibilities are broad and includes; Supporting in event delivery from brief to completion Booking flights and accommodation in the UK and globally Sourcing venues across the UK Negotiating rates with venues and suppliers Managing contracts with clients, suppliers and venues Supporting in the managing of budgets Delegate management - creating and sending invites, booking travel, booking accommodation, sending joining instructions Going on-site to events to ensure they run smooth and complete client satisfaction THE CANDIDATE The ideal candidate will have a huge passion for events and will ideally have a degree in Event Management or experience planning and organising corporate events. It is key that you have a true love for events and the ability to multi-task. In return they offer excellent opportunities, to be involved in a wide range of high-profile events for fantastic clients and above all a fabulous culture where your natural talent can flourish. Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit our website to view all of the opportunities we are recruiting. VACANCY REFERENCE: CC12093