Customer Service Co-ordinator Your new company You will be joining a leading provider of infrastructure services, construction, and property developments. As a Customer Service Coordinator, you will be responsible for the daily management of all enquiries received into the business from a client, with the responsibility for meeting and exceeding contract service level agreements. The company is based just north of Birmingham city centre. Your new role This is an exciting new role as a Customer Service coordinator. This role will require you to deliver effective and efficient day-to-day service to customers by providing relevant response to enquiries electronically. This role will also include you evaluating and prioritising your workload, as quick responses are vital. You will be expected to develop good working relationships at all levels and helping others when necessary, ensuring common goals are met. What you'll need to succeed To be successful as Customer Service Coordinator, you must come from a customer service or operational administration background, ideally within infrastructure, construction and/or property. You must be able to analyse information and action following the correct procedures whilst working to deadlines. You must have an excellent communication style and be able to effectively communicate with all stakeholders. You must be able to organise, multitask and prioritise your workload. You must have experience of managing customer queries and working to resolve the matter, achieving excellent customer satisfaction. This role involves customer resolution and effective complaint handling; therefore, you must be comfortable handling complaints. This is a demanding role, so you must be able to work at a fast pace and work proactively. You must be able to work on site as the job is a hybrid working style, which includes two weeks within office and then two weeks remote. What you'll get in return A competitive hourly rate of £15 per hour, with an ASAP start. You will receive excellent training from management. This position is a long-term assignment until 2025. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 18, 2024
Seasonal
Customer Service Co-ordinator Your new company You will be joining a leading provider of infrastructure services, construction, and property developments. As a Customer Service Coordinator, you will be responsible for the daily management of all enquiries received into the business from a client, with the responsibility for meeting and exceeding contract service level agreements. The company is based just north of Birmingham city centre. Your new role This is an exciting new role as a Customer Service coordinator. This role will require you to deliver effective and efficient day-to-day service to customers by providing relevant response to enquiries electronically. This role will also include you evaluating and prioritising your workload, as quick responses are vital. You will be expected to develop good working relationships at all levels and helping others when necessary, ensuring common goals are met. What you'll need to succeed To be successful as Customer Service Coordinator, you must come from a customer service or operational administration background, ideally within infrastructure, construction and/or property. You must be able to analyse information and action following the correct procedures whilst working to deadlines. You must have an excellent communication style and be able to effectively communicate with all stakeholders. You must be able to organise, multitask and prioritise your workload. You must have experience of managing customer queries and working to resolve the matter, achieving excellent customer satisfaction. This role involves customer resolution and effective complaint handling; therefore, you must be comfortable handling complaints. This is a demanding role, so you must be able to work at a fast pace and work proactively. You must be able to work on site as the job is a hybrid working style, which includes two weeks within office and then two weeks remote. What you'll get in return A competitive hourly rate of £15 per hour, with an ASAP start. You will receive excellent training from management. This position is a long-term assignment until 2025. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Flexible Working: opportunities include full-time, job share and compressed hours. Hybrid working options will be considered. Occasional travel to other locations will be required. About Us MI5, MI6 and GCHQ are the UK's Intelligence Services. We work together to safeguard Britain's people, interests and businesses from various threats at home, overseas and online, including cyber-attacks, espionage, terrorism, and organised crime. Working across our vital missions, you'll deliver impact at the heart of national security, all within a supportive and inclusive environment that allows everyone to thrive. The Role As a Senior Pensions Specialist, you'll lead a team responsible for managing pensions to the highest standards. Together, you'll provide an efficient, professional service, working to Service Level Agreements and deadlines. Day to day, you'll oversee your team's work to ensure compliance with regulations and standards, through peer review. Additionally, you will stay vigilant as rules change, keeping the team up to date with current legislation. You will also be responsible for processing member events, liaising with trustees, members and third parties, and attending internal and external meetings. Clear communication skills will be essential, as you'll be sharing knowledge across the team and dealing with a range of contacts. As a Senior Pensions Specialist, your team will be escalating complex queries to you and looking to you for guidance and training. With your leadership skills, you'll ensure that team members get the support they need, as well as opportunities for learning and development. You will be able to take on ad-hoc projects and you'll play a key role in the Pensions team, helping to give our current and former members of staff the peace of mind that a well-run pension brings. About You Ideally, you will be experienced in pensions management, although we may also consider CIPD qualified applicants with a strong HR background. Either way, you will be numerate, aware of pension legislation and proficient in Microsoft Office, including Excel. Along with your technical skills and knowledge, you will also need to be good with people. Being at the heart of Pensions Management, communication and co-operation are just as important. Leading with empathy and integrity, you will bring enthusiasm for your work and the team, inspiring those around you to do the same. You'll use a collaborative management style and be able to tell us where this has been effective in the past. Your attention to detail will support sound decision making and enable you to resolve queries efficiently and effectively. Training and Development You'll have access to a wide range of training and development resources to help you grow and learn. There are internal and external courses, plus the opportunity to achieve chartered status with an appropriate professional body. To help you navigate life at our organisation, you'll be assigned a buddy, who'll be there from day one. Soon, you'll be the one supporting others, as you gain experience within the team. Rewards and Benefits You'll receive a starting salary of £43,957 plus other benefits including: 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays Opportunities to be recognised through our employee performance scheme Personal Learning Budget Interest-free season ticket loan Excellent pension scheme Cycle to work scheme Facilities such as a gym, restaurant and on-site coffee bars (at some locations) Paid parental and adoption leave. Equal Opportunities At MI5 diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website . We're Disability Confident MI5 are proud to have achieved Leader status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. Being Disability Confident, we aim to offer a person-to-person interview to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our 'Offer of Interview' (OOI). To secure an interview for this vacancy, the essential criteria (in order of application process) are: Eligibility questions - you will be asked a series of questions. If you meet the eligibility criteria, you will be directed to the initial application form. Application form - you will be asked a series of questions relating to this vacancy and are required to meet the minimum pass mark set. On successful completion of these stages, you will be invited to attend a virtual Interview. What to Expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: An initial sift of your application. Successful applicants will be invited to an online interview, where you will have the opportunity to demonstrate key behaviours relevant to the role. Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. Before You Apply To work at MI5 you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here . This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here . Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you to manage your application with us more discretely. The role is based in London, so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application. A loan is available to support people relocating to London. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application, other than with your partner or a close family member. Right to Withdraw Statement: Please be aware that we withhold the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.
May 18, 2024
Full time
Flexible Working: opportunities include full-time, job share and compressed hours. Hybrid working options will be considered. Occasional travel to other locations will be required. About Us MI5, MI6 and GCHQ are the UK's Intelligence Services. We work together to safeguard Britain's people, interests and businesses from various threats at home, overseas and online, including cyber-attacks, espionage, terrorism, and organised crime. Working across our vital missions, you'll deliver impact at the heart of national security, all within a supportive and inclusive environment that allows everyone to thrive. The Role As a Senior Pensions Specialist, you'll lead a team responsible for managing pensions to the highest standards. Together, you'll provide an efficient, professional service, working to Service Level Agreements and deadlines. Day to day, you'll oversee your team's work to ensure compliance with regulations and standards, through peer review. Additionally, you will stay vigilant as rules change, keeping the team up to date with current legislation. You will also be responsible for processing member events, liaising with trustees, members and third parties, and attending internal and external meetings. Clear communication skills will be essential, as you'll be sharing knowledge across the team and dealing with a range of contacts. As a Senior Pensions Specialist, your team will be escalating complex queries to you and looking to you for guidance and training. With your leadership skills, you'll ensure that team members get the support they need, as well as opportunities for learning and development. You will be able to take on ad-hoc projects and you'll play a key role in the Pensions team, helping to give our current and former members of staff the peace of mind that a well-run pension brings. About You Ideally, you will be experienced in pensions management, although we may also consider CIPD qualified applicants with a strong HR background. Either way, you will be numerate, aware of pension legislation and proficient in Microsoft Office, including Excel. Along with your technical skills and knowledge, you will also need to be good with people. Being at the heart of Pensions Management, communication and co-operation are just as important. Leading with empathy and integrity, you will bring enthusiasm for your work and the team, inspiring those around you to do the same. You'll use a collaborative management style and be able to tell us where this has been effective in the past. Your attention to detail will support sound decision making and enable you to resolve queries efficiently and effectively. Training and Development You'll have access to a wide range of training and development resources to help you grow and learn. There are internal and external courses, plus the opportunity to achieve chartered status with an appropriate professional body. To help you navigate life at our organisation, you'll be assigned a buddy, who'll be there from day one. Soon, you'll be the one supporting others, as you gain experience within the team. Rewards and Benefits You'll receive a starting salary of £43,957 plus other benefits including: 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays Opportunities to be recognised through our employee performance scheme Personal Learning Budget Interest-free season ticket loan Excellent pension scheme Cycle to work scheme Facilities such as a gym, restaurant and on-site coffee bars (at some locations) Paid parental and adoption leave. Equal Opportunities At MI5 diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website . We're Disability Confident MI5 are proud to have achieved Leader status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. Being Disability Confident, we aim to offer a person-to-person interview to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our 'Offer of Interview' (OOI). To secure an interview for this vacancy, the essential criteria (in order of application process) are: Eligibility questions - you will be asked a series of questions. If you meet the eligibility criteria, you will be directed to the initial application form. Application form - you will be asked a series of questions relating to this vacancy and are required to meet the minimum pass mark set. On successful completion of these stages, you will be invited to attend a virtual Interview. What to Expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: An initial sift of your application. Successful applicants will be invited to an online interview, where you will have the opportunity to demonstrate key behaviours relevant to the role. Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. Before You Apply To work at MI5 you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here . This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here . Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you to manage your application with us more discretely. The role is based in London, so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application. A loan is available to support people relocating to London. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application, other than with your partner or a close family member. Right to Withdraw Statement: Please be aware that we withhold the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.
We are the internal recruitment partner for our client, a well-established and successful organisation boasting some distinguished and well-known household brands. We are presenting an exciting opportunity for a Planner to join their highly supportive and close-knit team based in Peterborough. As a Planner, you will take ownership of a team of engineers within an assigned area, planning their working day whilst considering their location, ability, qualifications etc. You will have a natural ability to multitask, a passion for helping others and finding solutions to issues, always keeping the customer at the forefront. Being organised and able to flex and adapt to change is vital, as is the ability to work well with a diverse team and customer base. This is a busy, fast paced role where no two days are the same and will give you the opportunity to really kick start a long-term career within a fantastic organisation. There are always opportunities to move within the company and learn different skills and roles whilst developing a long term and successful career. If you are looking to work for a well-known brand, great people, a supportive and nurturing team with full training then we want to hear from you! A full, comprehensive, and tailored training programme is provided to all successful candidates. Requirements Experience within a similar role is desirable. Ability to multitask and prioritise workload effectively and efficiently. Excellent communication skills, written and verbal. Ability to remain calm under pressure and resolve queries. Ability to build relationships with engineers. Flexible and adaptable in a fast-paced, ever changing environment. Ability to work well in a team and independently. Good IT skills. Benefits A basic salary of £22,440 per annum A hybrid working arrangement Weekly alternating shifts : Monday - Thursday 730am - 4pm Fridays 730am - 330pm / Monday - Thursday 830am - 5pm Fridays 830am - 430pm and 1 in 7 Saturdays 8am - 1215pm 25 days annual leave with the opportunity to earn an additional 5 days + bank holidays Team social events and fun days Pension - Up to 5% matched employer contributions. Staff, family, and friends discount available on various company products Free onsite Parking Excellent opportunities to develop your career within the organisation All our vacancies are handled by our internal recruitment team at Vero HR and therefore any unsolicited CV's and/or Agency Terms of Business will not be accepted. For any recruitment agency enquiries please email
May 18, 2024
Full time
We are the internal recruitment partner for our client, a well-established and successful organisation boasting some distinguished and well-known household brands. We are presenting an exciting opportunity for a Planner to join their highly supportive and close-knit team based in Peterborough. As a Planner, you will take ownership of a team of engineers within an assigned area, planning their working day whilst considering their location, ability, qualifications etc. You will have a natural ability to multitask, a passion for helping others and finding solutions to issues, always keeping the customer at the forefront. Being organised and able to flex and adapt to change is vital, as is the ability to work well with a diverse team and customer base. This is a busy, fast paced role where no two days are the same and will give you the opportunity to really kick start a long-term career within a fantastic organisation. There are always opportunities to move within the company and learn different skills and roles whilst developing a long term and successful career. If you are looking to work for a well-known brand, great people, a supportive and nurturing team with full training then we want to hear from you! A full, comprehensive, and tailored training programme is provided to all successful candidates. Requirements Experience within a similar role is desirable. Ability to multitask and prioritise workload effectively and efficiently. Excellent communication skills, written and verbal. Ability to remain calm under pressure and resolve queries. Ability to build relationships with engineers. Flexible and adaptable in a fast-paced, ever changing environment. Ability to work well in a team and independently. Good IT skills. Benefits A basic salary of £22,440 per annum A hybrid working arrangement Weekly alternating shifts : Monday - Thursday 730am - 4pm Fridays 730am - 330pm / Monday - Thursday 830am - 5pm Fridays 830am - 430pm and 1 in 7 Saturdays 8am - 1215pm 25 days annual leave with the opportunity to earn an additional 5 days + bank holidays Team social events and fun days Pension - Up to 5% matched employer contributions. Staff, family, and friends discount available on various company products Free onsite Parking Excellent opportunities to develop your career within the organisation All our vacancies are handled by our internal recruitment team at Vero HR and therefore any unsolicited CV's and/or Agency Terms of Business will not be accepted. For any recruitment agency enquiries please email
Job Title: Waiting List Coordinator Location: Nottingham University Hospitals NHS Trust Hours: 37.5 Monday to Friday 9am-5pm or 8am - 4pm Trust Location: City Campus, Hucknall Road, Nottingham, NG5 1PB What you'll be responsible for: Responsible for adding/removing patients to the NUH waiting list and co-ordinating/booking admission to hospital, using hospital IT systems, e.g. Medway and Bluespier. Act as the first point of contact within the Trust for patients who have enquiries regarding admission details and waiting list queries, in person, telephone, and email. Be responsible for the management and accurate validation of consultant waiting lists in line with 18-week RTT targets, maintaining accurate records to ensure all admissions for elective procedures are outcome and completed on Medway PAS, in line with Trust Access Policy. Be responsible for identifying potential breaches against Trust waiting list targets and taking timely and appropriate action to avoid the breach, including 28 day for cancelled ops. Ensure any patients who have not responded to letters, or do not attend pre-operative assessment clinics are contacted in line with the Trust Patient Access Policy. Produce accurate theatre lists for scheduling meetings and address follow-up actions as required. You'll learn the following whilst working at the trust: An in depth understanding of the roles and responsibilities involved in working within the NHS Knowledge of the systems used, to effectively complete your role to the highest standard at all times A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation You'll have the following skills/experience: Skills: Microsoft Office package knowledge e.g., Outlook, Word, Excel Communications skills- both verbal and written Excellent telephone manner Ability to meet deadlines and manage workload Previous administrative experience This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience. As a member of NHS Professionals, you have fantastic benefits: Competitive pay rates- work this week, get paid next week Essential support when you need it- 24/7 365 days - call us anytime Multi locational - work across neighbouring Trusts Manage your shifts and timesheets on the go - access your "My Bank" shift portal anywhere, anytime online or through your smartphone Varied working options to suit your lifestyle - access to the Bank gives you options of ad hoc shifts or longer-term placements Training and development opportunities - Keep up with the essentials and more Build holiday allowance for every shift you work - your work life balance is important to us Stakeholder pension scheme available - a flexible future for you and yours Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website.
May 18, 2024
Full time
Job Title: Waiting List Coordinator Location: Nottingham University Hospitals NHS Trust Hours: 37.5 Monday to Friday 9am-5pm or 8am - 4pm Trust Location: City Campus, Hucknall Road, Nottingham, NG5 1PB What you'll be responsible for: Responsible for adding/removing patients to the NUH waiting list and co-ordinating/booking admission to hospital, using hospital IT systems, e.g. Medway and Bluespier. Act as the first point of contact within the Trust for patients who have enquiries regarding admission details and waiting list queries, in person, telephone, and email. Be responsible for the management and accurate validation of consultant waiting lists in line with 18-week RTT targets, maintaining accurate records to ensure all admissions for elective procedures are outcome and completed on Medway PAS, in line with Trust Access Policy. Be responsible for identifying potential breaches against Trust waiting list targets and taking timely and appropriate action to avoid the breach, including 28 day for cancelled ops. Ensure any patients who have not responded to letters, or do not attend pre-operative assessment clinics are contacted in line with the Trust Patient Access Policy. Produce accurate theatre lists for scheduling meetings and address follow-up actions as required. You'll learn the following whilst working at the trust: An in depth understanding of the roles and responsibilities involved in working within the NHS Knowledge of the systems used, to effectively complete your role to the highest standard at all times A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation You'll have the following skills/experience: Skills: Microsoft Office package knowledge e.g., Outlook, Word, Excel Communications skills- both verbal and written Excellent telephone manner Ability to meet deadlines and manage workload Previous administrative experience This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience. As a member of NHS Professionals, you have fantastic benefits: Competitive pay rates- work this week, get paid next week Essential support when you need it- 24/7 365 days - call us anytime Multi locational - work across neighbouring Trusts Manage your shifts and timesheets on the go - access your "My Bank" shift portal anywhere, anytime online or through your smartphone Varied working options to suit your lifestyle - access to the Bank gives you options of ad hoc shifts or longer-term placements Training and development opportunities - Keep up with the essentials and more Build holiday allowance for every shift you work - your work life balance is important to us Stakeholder pension scheme available - a flexible future for you and yours Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website.
Are you experienced in HR or Recruitment? Want to gain experience working for a FTSE 100 company? If you have proven experience in a fast-paced environment and are available to start in May, we want to hear from you! Join one of Cirencester s most established employers on a temporary contract as a Talent Acquisition Coordinator. This role sits within the in-house HR Talent Team and is a varied role, assisting with the team s busy inbox, coordinating interviews, assisting with offers, and stakeholder management. Based in the beautiful Cirencester office, the role of Talent Acquisition Coordinator offers up to £14 per hour, with the potential to work on a hybrid basis post-training. This role is initially offered as a 3-6 month temporary contract, though there is a strong possibility that this role will be extended, or become permanent for the right candidate. Hours of work are Monday -Friday, 9am 5pm and post-training, you will only need to be in the office 2 days a week. In the role of Talent Acquisition Coordinator, you ll be responsible for: Effectively managing two busy inboxes and ensuring appropriate email prioritisation and organisation. Providing administrative support to the Talent Team on day-to-day tasks, inbox queries, onboarding and ad-hoc projects as required. Coordination of interviews with candidates and stakeholders and in-house recruitment team. Providing reports on various elements of the recruitment process Managing offers and Headcount forms To be considered for the role of Talent Acquisition Coordinator you will need to have the following: Experience in a similar role such as Recruitment Administrator, or HR administration. Ability to confidently manage inboxes and diaries, prioritising effectively. Proven experience in adapting to change and able to work under pressure. Experience in a corporate setting with proven communication at all levels Collaboration with the team to deliver on objectives. Exceptional customer service skills. The Role: As Talent Acquisition Coordinator, you will be reactive and resilient, working at pace providing essential administrative support to facilitate the smooth running of the HR operation. You will confidently work on multiple projects at once, including inbox management, organisation of several projects, administrative tasks relating to induction and onboarding and adhoc projects as required. You ll be provided with full training to ensure you are able to work effectively and be part of a collaborative and supportive team. Plus, as a Niche temporary worker, you will accrue holiday pay, have weekly pay and if you stay past 12 weeks of employment, and be opted into our pension scheme. Many of our temporary workers have gone on to secure long term contracts or permanent roles with this employer. The Company: As the market leader in their industry, the business has seen impressive growth in its permanent workforce since its conception, leading to substantial infrastructure development in their office space in Cirencester. At present, the organisation boasts office space all over the country and business interests across the globe. Culturally, the business is well-structured and incredibly supportive. All teams have had a vast amount of experience onboarding new team members on both a virtual and in-person basis. Full training will be provided and with collaborative, modern offices, a staff cafeteria, and on-site parking, it truly is a great place to work. How to Apply: If this sounds like the ideal job role for you, then please apply now! Alternatively, get in contact with Niche Recruitment to find out more.
May 18, 2024
Seasonal
Are you experienced in HR or Recruitment? Want to gain experience working for a FTSE 100 company? If you have proven experience in a fast-paced environment and are available to start in May, we want to hear from you! Join one of Cirencester s most established employers on a temporary contract as a Talent Acquisition Coordinator. This role sits within the in-house HR Talent Team and is a varied role, assisting with the team s busy inbox, coordinating interviews, assisting with offers, and stakeholder management. Based in the beautiful Cirencester office, the role of Talent Acquisition Coordinator offers up to £14 per hour, with the potential to work on a hybrid basis post-training. This role is initially offered as a 3-6 month temporary contract, though there is a strong possibility that this role will be extended, or become permanent for the right candidate. Hours of work are Monday -Friday, 9am 5pm and post-training, you will only need to be in the office 2 days a week. In the role of Talent Acquisition Coordinator, you ll be responsible for: Effectively managing two busy inboxes and ensuring appropriate email prioritisation and organisation. Providing administrative support to the Talent Team on day-to-day tasks, inbox queries, onboarding and ad-hoc projects as required. Coordination of interviews with candidates and stakeholders and in-house recruitment team. Providing reports on various elements of the recruitment process Managing offers and Headcount forms To be considered for the role of Talent Acquisition Coordinator you will need to have the following: Experience in a similar role such as Recruitment Administrator, or HR administration. Ability to confidently manage inboxes and diaries, prioritising effectively. Proven experience in adapting to change and able to work under pressure. Experience in a corporate setting with proven communication at all levels Collaboration with the team to deliver on objectives. Exceptional customer service skills. The Role: As Talent Acquisition Coordinator, you will be reactive and resilient, working at pace providing essential administrative support to facilitate the smooth running of the HR operation. You will confidently work on multiple projects at once, including inbox management, organisation of several projects, administrative tasks relating to induction and onboarding and adhoc projects as required. You ll be provided with full training to ensure you are able to work effectively and be part of a collaborative and supportive team. Plus, as a Niche temporary worker, you will accrue holiday pay, have weekly pay and if you stay past 12 weeks of employment, and be opted into our pension scheme. Many of our temporary workers have gone on to secure long term contracts or permanent roles with this employer. The Company: As the market leader in their industry, the business has seen impressive growth in its permanent workforce since its conception, leading to substantial infrastructure development in their office space in Cirencester. At present, the organisation boasts office space all over the country and business interests across the globe. Culturally, the business is well-structured and incredibly supportive. All teams have had a vast amount of experience onboarding new team members on both a virtual and in-person basis. Full training will be provided and with collaborative, modern offices, a staff cafeteria, and on-site parking, it truly is a great place to work. How to Apply: If this sounds like the ideal job role for you, then please apply now! Alternatively, get in contact with Niche Recruitment to find out more.
Job Title: On The Water (OTW) Project Assistant Location: Birmingham Salary: £27,250 per annum, pro rata Job type: Full time, 11 week fixed term contract, starting on 8 July 2024 Closing Date: 3 June 2024 Interviews Date: Interviews to be held virtually 11 June 2024 Are you looking for a new opportunity? We are a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are currently looking for an OTW Project Assistant who will support the delivery of the On The Water project at one of our boating stations in Birmingham. The project provides young people from outside Sea Cadets, age 9-14, the opportunity to get on the water, learn new skills and build confidence through boating activity. This is a very varied and rewarding role that requires someone who is self-motivated, inspiring, organised, creative, tenacious, positive, IT competent and with a real interest in people with an attention to detail and real enthusiasm for the project. Project delivery takes place between 29 July 2024 and 30 August 2024 when the young people will be attending boating sessions. During this busy time the Project Assistant will be based at the boat station each day to complete registration, manage group change overs, track project targets, encourage survey completion and fill booking gaps. Prior to delivery the role will be focused on supporting the booking process and engaging in community outreach. Once delivery is complete, the Project Assistant role will then predominantly be supporting the evaluation and data collection as well as supporting participants to join their local Sea Cadet unit. Key Responsibilities: The welcoming and registration of participants for the On The Water project Collecting and uploading daily statistics and figures that show how the project is progressing Making new and repeat bookings Talking to participants and their parents/carers about the opportunities within Sea Cadets Managing a waiting list and reducing drop-outs Responsible for the safety and wellbeing of participants alongside the Boat Station staff Ensure that participants complete surveys to share their experience of the project and encourage adults to feedback on their young people's experience Attend any meetings as required by the project Assist with the evaluation of the On The Water project Requirements: Previous experience of working with volunteers Experience in a customer facing role Experience working with young people Experience working with diverse community groups or working in outreach Experience of tracking targets and managing data Self-motivated and able to manage your time and workload effectively Flexible and enthusiastic Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK Satisfactory DBS Benefits: Flexible Working hours and a hybrid culture Cycle to work scheme and Season Ticket Loan 25 days annual leave plus bank holidays Life assurance (4x salary) for those that join the pension Private medical insurance Pension (employer contribution up to 10%) Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise. All successful applicants are required to attend safeguarding training and undergo a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; Volunteer Support Coordinator, Volunteer Project Assistant, Volunteer Support, Project Coordinator, Project Support, Project Assistant, Project Administrator may also be considered for this role.
May 18, 2024
Full time
Job Title: On The Water (OTW) Project Assistant Location: Birmingham Salary: £27,250 per annum, pro rata Job type: Full time, 11 week fixed term contract, starting on 8 July 2024 Closing Date: 3 June 2024 Interviews Date: Interviews to be held virtually 11 June 2024 Are you looking for a new opportunity? We are a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are currently looking for an OTW Project Assistant who will support the delivery of the On The Water project at one of our boating stations in Birmingham. The project provides young people from outside Sea Cadets, age 9-14, the opportunity to get on the water, learn new skills and build confidence through boating activity. This is a very varied and rewarding role that requires someone who is self-motivated, inspiring, organised, creative, tenacious, positive, IT competent and with a real interest in people with an attention to detail and real enthusiasm for the project. Project delivery takes place between 29 July 2024 and 30 August 2024 when the young people will be attending boating sessions. During this busy time the Project Assistant will be based at the boat station each day to complete registration, manage group change overs, track project targets, encourage survey completion and fill booking gaps. Prior to delivery the role will be focused on supporting the booking process and engaging in community outreach. Once delivery is complete, the Project Assistant role will then predominantly be supporting the evaluation and data collection as well as supporting participants to join their local Sea Cadet unit. Key Responsibilities: The welcoming and registration of participants for the On The Water project Collecting and uploading daily statistics and figures that show how the project is progressing Making new and repeat bookings Talking to participants and their parents/carers about the opportunities within Sea Cadets Managing a waiting list and reducing drop-outs Responsible for the safety and wellbeing of participants alongside the Boat Station staff Ensure that participants complete surveys to share their experience of the project and encourage adults to feedback on their young people's experience Attend any meetings as required by the project Assist with the evaluation of the On The Water project Requirements: Previous experience of working with volunteers Experience in a customer facing role Experience working with young people Experience working with diverse community groups or working in outreach Experience of tracking targets and managing data Self-motivated and able to manage your time and workload effectively Flexible and enthusiastic Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK Satisfactory DBS Benefits: Flexible Working hours and a hybrid culture Cycle to work scheme and Season Ticket Loan 25 days annual leave plus bank holidays Life assurance (4x salary) for those that join the pension Private medical insurance Pension (employer contribution up to 10%) Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise. All successful applicants are required to attend safeguarding training and undergo a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; Volunteer Support Coordinator, Volunteer Project Assistant, Volunteer Support, Project Coordinator, Project Support, Project Assistant, Project Administrator may also be considered for this role.
Resource Coordinator Key Responsibilities1. Scheduling Management:Oversee the dispatch and efficient control of schedules for engineers, including the management of PMVs, reactive and scheduled callouts, and quoted works.Carry out system checks as a priority to ensure engineers are logged into resource management systems and on target.1. Operational Leadership:Lead and mentor the scheduling team, providing guidance on complex scheduling matters and looking at continuous Service improvement.Serve as a central point of contact between the Helpdesk and Service Engineers, offering support and facilitating smooth communication.1. Client Engagement:Liaise with engineers throughout the day regarding SLAs, working collaboratively to ensure RAMs, permits, and change requests are efficiently sent to customers and third parties.Update the CRM system with accurate ETAs, enhancing client communication and service transparency.1. Documentation and Reporting:Assist in retrieving engineer Service Reports, ensuring accurate and timely documentation of service activities.Raise accurate escalations in a timely manner, maintaining a keen focus on detail and client satisfaction.1. People Management:Manage Engineer Holiday/absence requests, ensuring smooth scheduling operations and adequate coverage.Highlight and address training requirements for engineers, contributing to the ongoing development of the team.1. Collaboration and Issue Resolution:Liaise between internal departments to efficiently resolve customer issues and streamline communication channels.Assist in identifying and resolving issues in normal operations, managing all communications for schedule disruptions.1. Performance:Monitor engineer responses to service calls during their duties, ensuring adherence to procedures and standards.Assist in achieving performance targets, meeting SLAs, and actively supporting the continuous improvement and development of the service team.1. Complaints Handling:Handle complaints received with professionalism, ensuring all actions are reported to relevant management and contributing to the enhancement of service quality.1. General:Manage relationships with Field Service Engineers (FSE's) to ensure effective collaboration and support.Personal skillsDemonstrate effective action and follow-up on required activities.Meticulous attention to detail and strong administration and organisational skills.Commercial awareness and excellent customer relations and interpersonal skills.Demonstrate the ability to take responsibility for key tasks.Desirable skillsPossess experience with incident-based ticketing systems.Have experience with CRM systems, with a preference for Microsoft Dynamics.Ideally have experience with SAP.Collaborate closely with the Customer Service Manager to develop processes and best practices.Bring experience working in the AV/VC technology arena and previous customer service experience.
May 18, 2024
Full time
Resource Coordinator Key Responsibilities1. Scheduling Management:Oversee the dispatch and efficient control of schedules for engineers, including the management of PMVs, reactive and scheduled callouts, and quoted works.Carry out system checks as a priority to ensure engineers are logged into resource management systems and on target.1. Operational Leadership:Lead and mentor the scheduling team, providing guidance on complex scheduling matters and looking at continuous Service improvement.Serve as a central point of contact between the Helpdesk and Service Engineers, offering support and facilitating smooth communication.1. Client Engagement:Liaise with engineers throughout the day regarding SLAs, working collaboratively to ensure RAMs, permits, and change requests are efficiently sent to customers and third parties.Update the CRM system with accurate ETAs, enhancing client communication and service transparency.1. Documentation and Reporting:Assist in retrieving engineer Service Reports, ensuring accurate and timely documentation of service activities.Raise accurate escalations in a timely manner, maintaining a keen focus on detail and client satisfaction.1. People Management:Manage Engineer Holiday/absence requests, ensuring smooth scheduling operations and adequate coverage.Highlight and address training requirements for engineers, contributing to the ongoing development of the team.1. Collaboration and Issue Resolution:Liaise between internal departments to efficiently resolve customer issues and streamline communication channels.Assist in identifying and resolving issues in normal operations, managing all communications for schedule disruptions.1. Performance:Monitor engineer responses to service calls during their duties, ensuring adherence to procedures and standards.Assist in achieving performance targets, meeting SLAs, and actively supporting the continuous improvement and development of the service team.1. Complaints Handling:Handle complaints received with professionalism, ensuring all actions are reported to relevant management and contributing to the enhancement of service quality.1. General:Manage relationships with Field Service Engineers (FSE's) to ensure effective collaboration and support.Personal skillsDemonstrate effective action and follow-up on required activities.Meticulous attention to detail and strong administration and organisational skills.Commercial awareness and excellent customer relations and interpersonal skills.Demonstrate the ability to take responsibility for key tasks.Desirable skillsPossess experience with incident-based ticketing systems.Have experience with CRM systems, with a preference for Microsoft Dynamics.Ideally have experience with SAP.Collaborate closely with the Customer Service Manager to develop processes and best practices.Bring experience working in the AV/VC technology arena and previous customer service experience.
The Company You would be working for a well established freight forwarding company in Colnbrook with over 40 years experience in the sector. Their areas of specialism include the high value artwork sector, movement of live animals, repatriation, and on-airport supervision at Heathrow Airport with their BAA accredited ID Pass Scheme. Their core values of trust, loyalty, and integrity centre around putting their customers at the heart of what they do. They therefore work in a highly collaborative way with the common focus of delivering operational excellence. The Role The Artwork Coordinator role is a new position, intended to support and expand the growing, business-critical High Value Works of Art section of our business. The role demands specialist knowledge of specific customs procedures, specialised handling knowledge and often complex booking arrangements. The client has airport passes which allow them to split the coverage of the overseeing (witnessing/supervision) of the freight in the cargo shed and airside on the tarmac watching the unit being loaded on the aircraft. Meet passengers in the terminal /red channel and assist client through the customs clearance. A full training program will be provided to cover these areas as required. Working openly and collaboratively in a small operational team, good communication skills, attention to detail, and the ability to prioritize and organize your workload are essential. A major aspect of the role will require communication with customers directly, so a positive attitude and friendly professional demeanor are also critical. Key Responsibilities Assisting the general administration of the Artwork Section. Data entry of work in NetFreight (Operational System) & Descartes. Checking paperwork making sure documents are in order for the team to key in entries. Assisting in customs documentation and entries, both import and export. Development of Knowledge of Air, Sea and Road Freight markets and procedures. Airline bookings, preparation of export documentation. Quotes export/imports, obtaining rates from airline. Handling of original documents such as licenses, ATA Carnets, CITES in accordance with legislative requirements. Liaising with the Transport Department to book collections, deliveries, airport transfers etc. Support the business in maintaining a positive and enjoyable working experience, aligned with our culture and values. Trips to Heathrow area airline handling sheds, HMRC / Border Force offices and other on-airport activities during business hours as required. Training & Development Plan International freight forwarding experience, including UK/EU Customs related functions. Strong knowledge and understanding of Import/Export laws. CHIEF, CDS, CFSP and NES /CDS knowledge. Proficiency in MS Office and CRM software. Strong organisational and communication skills. Experience in handling ATA Carnets and CITES documents would be advantageous. Hours of work 09:00-17:30 Mon-Fri - office based (Colnbrook). NEST pension scheme Standard Health insurance Holiday 20 days per year - increasing up to 25 days with service. Every 6 weeks - company lunch
May 18, 2024
Full time
The Company You would be working for a well established freight forwarding company in Colnbrook with over 40 years experience in the sector. Their areas of specialism include the high value artwork sector, movement of live animals, repatriation, and on-airport supervision at Heathrow Airport with their BAA accredited ID Pass Scheme. Their core values of trust, loyalty, and integrity centre around putting their customers at the heart of what they do. They therefore work in a highly collaborative way with the common focus of delivering operational excellence. The Role The Artwork Coordinator role is a new position, intended to support and expand the growing, business-critical High Value Works of Art section of our business. The role demands specialist knowledge of specific customs procedures, specialised handling knowledge and often complex booking arrangements. The client has airport passes which allow them to split the coverage of the overseeing (witnessing/supervision) of the freight in the cargo shed and airside on the tarmac watching the unit being loaded on the aircraft. Meet passengers in the terminal /red channel and assist client through the customs clearance. A full training program will be provided to cover these areas as required. Working openly and collaboratively in a small operational team, good communication skills, attention to detail, and the ability to prioritize and organize your workload are essential. A major aspect of the role will require communication with customers directly, so a positive attitude and friendly professional demeanor are also critical. Key Responsibilities Assisting the general administration of the Artwork Section. Data entry of work in NetFreight (Operational System) & Descartes. Checking paperwork making sure documents are in order for the team to key in entries. Assisting in customs documentation and entries, both import and export. Development of Knowledge of Air, Sea and Road Freight markets and procedures. Airline bookings, preparation of export documentation. Quotes export/imports, obtaining rates from airline. Handling of original documents such as licenses, ATA Carnets, CITES in accordance with legislative requirements. Liaising with the Transport Department to book collections, deliveries, airport transfers etc. Support the business in maintaining a positive and enjoyable working experience, aligned with our culture and values. Trips to Heathrow area airline handling sheds, HMRC / Border Force offices and other on-airport activities during business hours as required. Training & Development Plan International freight forwarding experience, including UK/EU Customs related functions. Strong knowledge and understanding of Import/Export laws. CHIEF, CDS, CFSP and NES /CDS knowledge. Proficiency in MS Office and CRM software. Strong organisational and communication skills. Experience in handling ATA Carnets and CITES documents would be advantageous. Hours of work 09:00-17:30 Mon-Fri - office based (Colnbrook). NEST pension scheme Standard Health insurance Holiday 20 days per year - increasing up to 25 days with service. Every 6 weeks - company lunch
Service Coordinator Salary: 27,000 Location: Yate Hybrid working Grafton Recruitment are delighted to be working with an established, global leading business for a Service Coordinator to join their team based in Yate. The role of Service Coordinator will be to provide exceptional levels of customer service to customers, and an administrational support to internal teams. The Role: Some of your responsibilities as a Service Coordinator are listed below: Administration and maintenance of PPE records through a wardrobe management system. Handle a variety of telephone queries including emergency callouts. Coordinate PPE deliveries for recruits, training courses, exchanges, and emergency orders. Be the primary contact between customers and internal teams. Manage an online helpdesk, where firefighters and managers can log various types of enquiries and requests related to PPE. Accurately record key activities in a monthly KPI pack and prepare for sign-off. THE CANDIDATE: The ideal Service Coordinator will: Excellent communication skills and a confident telephone manner. Positive attitude towards solving a variety of complex queries in a fast-paced role. IT literacy, in particular with Excel and Outlook. Experience working with Prima software is advantageous. Accuracy and attention to detail. Time management with the ability to work under pressure. If you meet the above criteria, please apply directly by clicking the link or contact Kamila Korzeniewska on
May 18, 2024
Full time
Service Coordinator Salary: 27,000 Location: Yate Hybrid working Grafton Recruitment are delighted to be working with an established, global leading business for a Service Coordinator to join their team based in Yate. The role of Service Coordinator will be to provide exceptional levels of customer service to customers, and an administrational support to internal teams. The Role: Some of your responsibilities as a Service Coordinator are listed below: Administration and maintenance of PPE records through a wardrobe management system. Handle a variety of telephone queries including emergency callouts. Coordinate PPE deliveries for recruits, training courses, exchanges, and emergency orders. Be the primary contact between customers and internal teams. Manage an online helpdesk, where firefighters and managers can log various types of enquiries and requests related to PPE. Accurately record key activities in a monthly KPI pack and prepare for sign-off. THE CANDIDATE: The ideal Service Coordinator will: Excellent communication skills and a confident telephone manner. Positive attitude towards solving a variety of complex queries in a fast-paced role. IT literacy, in particular with Excel and Outlook. Experience working with Prima software is advantageous. Accuracy and attention to detail. Time management with the ability to work under pressure. If you meet the above criteria, please apply directly by clicking the link or contact Kamila Korzeniewska on
Are you looking to benefit from a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future as a Project Manager. We do this using our specialised programme looking at placing candidates into gateway project management positions to build the foundation of a project management career. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions and average salaries for lower level and entry level positions are also extremely lucrative and in high demand. Below are current average salaries in the sector for lower-level positions and fully trained Project Managers: Project Administrator - £26,000 Project Coordinator - £33,000 Junior Project Manager - £36,500 PRINCE2 Project Manager - £61,500 Senior Project Manager - £70,000+ Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.
May 18, 2024
Full time
Are you looking to benefit from a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future as a Project Manager. We do this using our specialised programme looking at placing candidates into gateway project management positions to build the foundation of a project management career. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions and average salaries for lower level and entry level positions are also extremely lucrative and in high demand. Below are current average salaries in the sector for lower-level positions and fully trained Project Managers: Project Administrator - £26,000 Project Coordinator - £33,000 Junior Project Manager - £36,500 PRINCE2 Project Manager - £61,500 Senior Project Manager - £70,000+ Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.
Job Title : Residential Support Worker Salary : Competitive Location: Opportunities available across London (including West, East and South London) Job Type: Full Time; Permanent Netpex Ltd provides care & support to children and young people in various projects across London and the Counties. Our semi-independent projects are for care leavers, who do not possess the ability to live independently and require 24/7 staff support. The focus of our service delivery is to help and support our clients to develop their independent living skills whilst in transition towards adulthood and being able to manage their own tenancy in the community effectively. Thus, Netpex is obliged to ensure its policies and procedures are aimed at safeguarding the service users. Main Purpose of the Job: To provide advice, assistance and support to young people, safeguarding their welfare at all times. To attend to young people's practical, physical and emotional needs. To act as an appropriate role model and to work closely with them to enable them to address their difficulties and achieve their optimum potential. Personal Specification: Ability to relate to and communicate with young people forming and maintaining appropriate relationships and personal boundaries with young people Awareness of young people's needs Awareness of safeguarding issues and ability to safeguard the welfare of young people Ability to communicate effectively both orally and in writing Ability to work under own initiative Ability to take direction and work as part of a team Ability to work in partnership and liaise with other professionals Basic household skills Ability to recognise and acknowledge training needs and respond appropriately Emotional resilience in working with challenging behaviours To meet the needs of children through: Attending to practical matters in relation to childcare Establishing positive relationships with young people and always offering them unconditional and positive regard Meeting the physical, emotional, behavioural, cultural and educational needs of young people Acting as a role model and demonstrating appropriate pro-social ways of dealing with problems Helping young people gain self-control by challenging unacceptable behaviour and rewarding acceptable, pro-social conduct Ensuring that each young person's care plan is followed and amended as appropriate to reflect their changing needs Benefits Competitive remuneration 28 Days holiday including Bank Holiday Enhanced contribution pension DBS application fee paid for Career progression - opportunities for growth within the company. Training (online and face-face) provided. To apply for this role click the APPLY button below. Candidates with the experience or relevant job titles of: Support Worker, Service Manager, Support Worker, Carer, Care Support, Care Assistant, Support Worker, Childrens Residential Manager, Residential Service Manager, Home Manager, Residential Care Manager, Day Care, Care Worker, Home Manager, Residential Manager, Care Helper, Care Management, Care Assist, Support Assistant, Care Team Leader, Fostering Team Manager, Social Work Manager, Support Team Leader, Special Needs Support, Foster Home Manager, Mental Health Support, Elderly Support, Elderly Care, Care Home Manager Support Coordinator, Care Manager, Support Manager, Care Coordinator, Private Care Assistant, Private Care, Care Home Assistant, Care Home Worker, Support Care Worker, Social Care may also be considered.
May 18, 2024
Full time
Job Title : Residential Support Worker Salary : Competitive Location: Opportunities available across London (including West, East and South London) Job Type: Full Time; Permanent Netpex Ltd provides care & support to children and young people in various projects across London and the Counties. Our semi-independent projects are for care leavers, who do not possess the ability to live independently and require 24/7 staff support. The focus of our service delivery is to help and support our clients to develop their independent living skills whilst in transition towards adulthood and being able to manage their own tenancy in the community effectively. Thus, Netpex is obliged to ensure its policies and procedures are aimed at safeguarding the service users. Main Purpose of the Job: To provide advice, assistance and support to young people, safeguarding their welfare at all times. To attend to young people's practical, physical and emotional needs. To act as an appropriate role model and to work closely with them to enable them to address their difficulties and achieve their optimum potential. Personal Specification: Ability to relate to and communicate with young people forming and maintaining appropriate relationships and personal boundaries with young people Awareness of young people's needs Awareness of safeguarding issues and ability to safeguard the welfare of young people Ability to communicate effectively both orally and in writing Ability to work under own initiative Ability to take direction and work as part of a team Ability to work in partnership and liaise with other professionals Basic household skills Ability to recognise and acknowledge training needs and respond appropriately Emotional resilience in working with challenging behaviours To meet the needs of children through: Attending to practical matters in relation to childcare Establishing positive relationships with young people and always offering them unconditional and positive regard Meeting the physical, emotional, behavioural, cultural and educational needs of young people Acting as a role model and demonstrating appropriate pro-social ways of dealing with problems Helping young people gain self-control by challenging unacceptable behaviour and rewarding acceptable, pro-social conduct Ensuring that each young person's care plan is followed and amended as appropriate to reflect their changing needs Benefits Competitive remuneration 28 Days holiday including Bank Holiday Enhanced contribution pension DBS application fee paid for Career progression - opportunities for growth within the company. Training (online and face-face) provided. To apply for this role click the APPLY button below. Candidates with the experience or relevant job titles of: Support Worker, Service Manager, Support Worker, Carer, Care Support, Care Assistant, Support Worker, Childrens Residential Manager, Residential Service Manager, Home Manager, Residential Care Manager, Day Care, Care Worker, Home Manager, Residential Manager, Care Helper, Care Management, Care Assist, Support Assistant, Care Team Leader, Fostering Team Manager, Social Work Manager, Support Team Leader, Special Needs Support, Foster Home Manager, Mental Health Support, Elderly Support, Elderly Care, Care Home Manager Support Coordinator, Care Manager, Support Manager, Care Coordinator, Private Care Assistant, Private Care, Care Home Assistant, Care Home Worker, Support Care Worker, Social Care may also be considered.
Hartwig Care Ltd
Welwyn Garden City, Hertfordshire
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Our client, a top 50 Chartered Accountancy firm based in Watford, has a new position for a L&D Coordinator to join their team. Reporting to the Partners, duties will include:- • Building relationships with training providers ensuring cost effective courses available.• Ability to learn and understand Professional qualification requirements/Continued Professional Development.• Ability to learn specialisms within the Accountancy field.• Reviewing of online mandatory training assessments, ensuring successful completion by staff and Principals.• Assistance with setting up training rooms where required.• Helping with inductions.• Arrange student bookings on agreement with L&D Manager.• Coordinating study dates on spreadsheet.• Attending University/school fairs to talk to students/parents and teachers.• Coordinating inhouse training where needed.• Arranging and booking meetings and book training courses accordingly.• Supporting the L&D Manager with the development of all students and apprentices with their studies and associated programs.• Providing day to day assistance on Appraisals across the firm.• Ensuring all Appraisals are completed across the firm and review training needs.• Regularly assess file records to ensure they are retained or securely destroyed in line with GDPR requirements.• General scanning/filing and routine administrative tasks.• Handling day to day queries from all levels of staff. To be considered for this role candidates should have strong administration experience. The salary and benefits are generous for the successful candidate. For more information on the role please contact Ashby Finance.
May 18, 2024
Full time
Our client, a top 50 Chartered Accountancy firm based in Watford, has a new position for a L&D Coordinator to join their team. Reporting to the Partners, duties will include:- • Building relationships with training providers ensuring cost effective courses available.• Ability to learn and understand Professional qualification requirements/Continued Professional Development.• Ability to learn specialisms within the Accountancy field.• Reviewing of online mandatory training assessments, ensuring successful completion by staff and Principals.• Assistance with setting up training rooms where required.• Helping with inductions.• Arrange student bookings on agreement with L&D Manager.• Coordinating study dates on spreadsheet.• Attending University/school fairs to talk to students/parents and teachers.• Coordinating inhouse training where needed.• Arranging and booking meetings and book training courses accordingly.• Supporting the L&D Manager with the development of all students and apprentices with their studies and associated programs.• Providing day to day assistance on Appraisals across the firm.• Ensuring all Appraisals are completed across the firm and review training needs.• Regularly assess file records to ensure they are retained or securely destroyed in line with GDPR requirements.• General scanning/filing and routine administrative tasks.• Handling day to day queries from all levels of staff. To be considered for this role candidates should have strong administration experience. The salary and benefits are generous for the successful candidate. For more information on the role please contact Ashby Finance.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Administrator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in Birmingham. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: 1. Obtaining supplier quotes and uploading onto the internal system for client approval. 2. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
May 18, 2024
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Administrator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in Birmingham. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: 1. Obtaining supplier quotes and uploading onto the internal system for client approval. 2. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Head Hunted Recruitment are working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence, the company are in the process of hiring an experienced Senior Trade and Wholesale Sales Coordinator to join their Business Administration team. As Senior Trade and Wholesale Sales Coordinator you will be the proactive office-based contact for the UK Sales Managers become the go-to centre of information and actions problem solve and drive business. In House point of contact for Trade and Wholesale business for customers colleagues and stakeholders. Manage the business CRM database system. Manage the mobile showroom and static showroom bookings and merchandising appointments. Provide sales analysis and support area and customer level. The Senior Trade and Wholesale Sales Coordinator will be required to regularly attend site visits to customers, wholesalers, trade shows in supporting sales and merchandising. Senior Trade and Wholesale Sales Coordinator Specific Job Responsibilities: Engage with Management weekly with a report of activity and issues and set a plan for the forthcoming week. Manage and report on Mobile and static showroom bookings individually and analyse this will include original work in creating bookings. Prior to those meetings provide analysis and obtain post meetings notes in detail and with action points follow up all to conclusion. Training will be a key requirement for the role to be successful plot and demand all personal needs and report on plan and requirement weekly. Take all sales calls incoming and proactively deal with issues handing on issues to relevant teams and coordinating responses. Ensure sales team is equipped with all available information and marketing materials to maximise performance level. Liaise with warehouse and dispatch teams to ensure effect communication and all deliveries are made on time and in full. Track Out of /In Stock and communicate with colleagues and stakeholders. Co-ordinate and plan Agents bi-annual sales meetings. Key Stockist maintain correct lists of KS levels and monitor activities and support sales activity into these customers. Attend customer showroom meetings (In House Wholesale and Nationals) and record minutes, distribute action points and oversee actions to completion. Clare to support development. Assist with all merchandising requirement and communicate to all internal staff and Agents participate in delivery of merchandising (will require travel out of office and region) Promotional activity help to plan and organise, liaising with Marketing Fulfilment and Finance Teams analyse results and report on CRM: To be a Super User of CRM system and be involved in the new ERP implementation Maintain and update database Ensure CRM company contacts and records are kept up to date Update customer activity/meeting notes Use CRM to ensure information is available and coordinated Pro active analysis of customer activity communicate with managers and sales agents Senior Trade and Wholesale Sales Coordinator General Tasks: To undertake any other reasonably requested task not directly referred to in the job description Work with and support other departments be proactive in engagement and support their requirements Observe all Company Health and Safety requirements. Senior Trade and Wholesale Sales Coordinator Relevant Skills and Experience: Essentials: Ability to create, run and analyse reports Strong administrative and management skills Knowledge and use of Microsoft Office (In particular Excel Outlook Powerpoint) Ability to learn systems readily Phocas Pixsell Business Central Attention to detail and ability to work under pressure Strong communication skills, ability to communicate confidently and effectively at all levels, both written and verbal, face to face and telephone calling Ability to plan and organise workload to meet tight deadlines Innovative and self-motivated Ability to confidently engage with all levels of personnel internally and externally This is an office based position and comes with an excellent salary of £30K per annum DOE. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best at all times.
May 17, 2024
Full time
Head Hunted Recruitment are working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence, the company are in the process of hiring an experienced Senior Trade and Wholesale Sales Coordinator to join their Business Administration team. As Senior Trade and Wholesale Sales Coordinator you will be the proactive office-based contact for the UK Sales Managers become the go-to centre of information and actions problem solve and drive business. In House point of contact for Trade and Wholesale business for customers colleagues and stakeholders. Manage the business CRM database system. Manage the mobile showroom and static showroom bookings and merchandising appointments. Provide sales analysis and support area and customer level. The Senior Trade and Wholesale Sales Coordinator will be required to regularly attend site visits to customers, wholesalers, trade shows in supporting sales and merchandising. Senior Trade and Wholesale Sales Coordinator Specific Job Responsibilities: Engage with Management weekly with a report of activity and issues and set a plan for the forthcoming week. Manage and report on Mobile and static showroom bookings individually and analyse this will include original work in creating bookings. Prior to those meetings provide analysis and obtain post meetings notes in detail and with action points follow up all to conclusion. Training will be a key requirement for the role to be successful plot and demand all personal needs and report on plan and requirement weekly. Take all sales calls incoming and proactively deal with issues handing on issues to relevant teams and coordinating responses. Ensure sales team is equipped with all available information and marketing materials to maximise performance level. Liaise with warehouse and dispatch teams to ensure effect communication and all deliveries are made on time and in full. Track Out of /In Stock and communicate with colleagues and stakeholders. Co-ordinate and plan Agents bi-annual sales meetings. Key Stockist maintain correct lists of KS levels and monitor activities and support sales activity into these customers. Attend customer showroom meetings (In House Wholesale and Nationals) and record minutes, distribute action points and oversee actions to completion. Clare to support development. Assist with all merchandising requirement and communicate to all internal staff and Agents participate in delivery of merchandising (will require travel out of office and region) Promotional activity help to plan and organise, liaising with Marketing Fulfilment and Finance Teams analyse results and report on CRM: To be a Super User of CRM system and be involved in the new ERP implementation Maintain and update database Ensure CRM company contacts and records are kept up to date Update customer activity/meeting notes Use CRM to ensure information is available and coordinated Pro active analysis of customer activity communicate with managers and sales agents Senior Trade and Wholesale Sales Coordinator General Tasks: To undertake any other reasonably requested task not directly referred to in the job description Work with and support other departments be proactive in engagement and support their requirements Observe all Company Health and Safety requirements. Senior Trade and Wholesale Sales Coordinator Relevant Skills and Experience: Essentials: Ability to create, run and analyse reports Strong administrative and management skills Knowledge and use of Microsoft Office (In particular Excel Outlook Powerpoint) Ability to learn systems readily Phocas Pixsell Business Central Attention to detail and ability to work under pressure Strong communication skills, ability to communicate confidently and effectively at all levels, both written and verbal, face to face and telephone calling Ability to plan and organise workload to meet tight deadlines Innovative and self-motivated Ability to confidently engage with all levels of personnel internally and externally This is an office based position and comes with an excellent salary of £30K per annum DOE. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best at all times.
Rugby based - hybrid Permanent Monday to Friday - 37.5hrs Our client is a membership organisation and they are looking for a Training, Events and Publications Coordinator or Commercial Coordinator. This is a permanent contract opportunity working 37.5hours a week Monday - Friday. This Organisation offers hybrid working 3 days office based (Rugby town centre) 2 days can be based at home. Key responsibilities for a Training Coordinator include: - Organisation and successful delivery of training courses (face to face/online/on demand, public/In-house) - Organise and ensure successful delivery of live events - Respond proactively to member, customer and supplier enquiries regarding other commercial products and services (Publication and subscriptions. The ideal candidate for the Training Coordinator: - Ideally 2 years experience within a training or events office - Experience of working in a very busy office and able to prioritise and manage a number of different tasks/projects at one time - Confident IT skills, Innovative and forward thinking. The benefits of working as a Training Coordinator include: - 28 days holiday plus 8 days bank holiday - Generous pension scheme - life assurance - Health cash plan Interested? Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
May 17, 2024
Full time
Rugby based - hybrid Permanent Monday to Friday - 37.5hrs Our client is a membership organisation and they are looking for a Training, Events and Publications Coordinator or Commercial Coordinator. This is a permanent contract opportunity working 37.5hours a week Monday - Friday. This Organisation offers hybrid working 3 days office based (Rugby town centre) 2 days can be based at home. Key responsibilities for a Training Coordinator include: - Organisation and successful delivery of training courses (face to face/online/on demand, public/In-house) - Organise and ensure successful delivery of live events - Respond proactively to member, customer and supplier enquiries regarding other commercial products and services (Publication and subscriptions. The ideal candidate for the Training Coordinator: - Ideally 2 years experience within a training or events office - Experience of working in a very busy office and able to prioritise and manage a number of different tasks/projects at one time - Confident IT skills, Innovative and forward thinking. The benefits of working as a Training Coordinator include: - 28 days holiday plus 8 days bank holiday - Generous pension scheme - life assurance - Health cash plan Interested? Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.