From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. We are proud to extend our Early Careers Programme in 2024. As an Early Careers Associate, you'll participate in a five-week residential course to develop your insurance knowledge, giving you the foundation to launch your insurance career in broking, claims or underwriting. Our three-year immersive development programme includes: Tailored coaching and support from your manager and mentor. Multiple learning opportunities through online, hands-on, and group projects. Deep dive opportunity to learn legislative and financial compliance requirements. Practical experience to master system needs. How to support our clients with appropriate solutions, structure, price, and placement strategies to support their business growth. Collaborative, entrepreneurial, and team-based environment. Industry-recognised qualifications. Hybrid working environment (after initial training). The five-week residential course will focus on developing your knowledge of Howden, while the latter stages are designed to expose you to your new role and the insurance industry. In addition to gaining valuable work experience, you'll have the opportunity to partner with clients from all walks of life and help them with issues that matter to them. Please note we offer full time, permanent positions within our programme. You will be based within an office local to your home location and ideally be onsite for 3 days per week on average after initial training. What you will be doing: Supporting our Account Handlers in managing client portfolios with day-to-day enquiries either over the phone or email. The enquiries could be a change to personal details or even assisting with a brand-new policy. A helping hand to gather policy renewal information to enable terms to be obtained and orders placed. Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities. By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries. Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes. What you need to be successful: Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions. Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed. Attention to detail, have you captured everything correctly? Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best. Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome. An interest in financial services and looking to take the first step to develop your insurance career. Qualifications: 5 GCSE to include Maths and English at grade C or above (or equivalent). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
May 15, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. We are proud to extend our Early Careers Programme in 2024. As an Early Careers Associate, you'll participate in a five-week residential course to develop your insurance knowledge, giving you the foundation to launch your insurance career in broking, claims or underwriting. Our three-year immersive development programme includes: Tailored coaching and support from your manager and mentor. Multiple learning opportunities through online, hands-on, and group projects. Deep dive opportunity to learn legislative and financial compliance requirements. Practical experience to master system needs. How to support our clients with appropriate solutions, structure, price, and placement strategies to support their business growth. Collaborative, entrepreneurial, and team-based environment. Industry-recognised qualifications. Hybrid working environment (after initial training). The five-week residential course will focus on developing your knowledge of Howden, while the latter stages are designed to expose you to your new role and the insurance industry. In addition to gaining valuable work experience, you'll have the opportunity to partner with clients from all walks of life and help them with issues that matter to them. Please note we offer full time, permanent positions within our programme. You will be based within an office local to your home location and ideally be onsite for 3 days per week on average after initial training. What you will be doing: Supporting our Account Handlers in managing client portfolios with day-to-day enquiries either over the phone or email. The enquiries could be a change to personal details or even assisting with a brand-new policy. A helping hand to gather policy renewal information to enable terms to be obtained and orders placed. Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities. By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries. Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes. What you need to be successful: Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions. Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed. Attention to detail, have you captured everything correctly? Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best. Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome. An interest in financial services and looking to take the first step to develop your insurance career. Qualifications: 5 GCSE to include Maths and English at grade C or above (or equivalent). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. We are proud to extend our Early Careers Programme in 2024. As an Early Careers Associate, you'll participate in a five-week residential course to develop your insurance knowledge, giving you the foundation to launch your insurance career in broking, claims or underwriting. Our three-year immersive development programme includes: Tailored coaching and support from your manager and mentor. Multiple learning opportunities through online, hands-on, and group projects. Deep dive opportunity to learn legislative and financial compliance requirements. Practical experience to master system needs. How to support our clients with appropriate solutions, structure, price, and placement strategies to support their business growth. Collaborative, entrepreneurial, and team-based environment. Industry-recognised qualifications. Hybrid working environment (after initial training). The five-week residential course will focus on developing your knowledge of Howden, while the latter stages are designed to expose you to your new role and the insurance industry. In addition to gaining valuable work experience, you'll have the opportunity to partner with clients from all walks of life and help them with issues that matter to them. Please note we offer full time, permanent positions within our programme. You will be based within an office local to your home location and ideally be onsite for 3 days per week on average after initial training. What you will be doing: Supporting our Account Handlers in managing client portfolios with day-to-day enquiries either over the phone or email. The enquiries could be a change to personal details or even assisting with a brand-new policy. A helping hand to gather policy renewal information to enable terms to be obtained and orders placed. Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities. By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries. Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes. What you need to be successful: Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions. Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed. Attention to detail, have you captured everything correctly? Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best. Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome. An interest in financial services and looking to take the first step to develop your insurance career. Qualifications: 5 GCSE to include Maths and English at grade C or above (or equivalent). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
May 15, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. We are proud to extend our Early Careers Programme in 2024. As an Early Careers Associate, you'll participate in a five-week residential course to develop your insurance knowledge, giving you the foundation to launch your insurance career in broking, claims or underwriting. Our three-year immersive development programme includes: Tailored coaching and support from your manager and mentor. Multiple learning opportunities through online, hands-on, and group projects. Deep dive opportunity to learn legislative and financial compliance requirements. Practical experience to master system needs. How to support our clients with appropriate solutions, structure, price, and placement strategies to support their business growth. Collaborative, entrepreneurial, and team-based environment. Industry-recognised qualifications. Hybrid working environment (after initial training). The five-week residential course will focus on developing your knowledge of Howden, while the latter stages are designed to expose you to your new role and the insurance industry. In addition to gaining valuable work experience, you'll have the opportunity to partner with clients from all walks of life and help them with issues that matter to them. Please note we offer full time, permanent positions within our programme. You will be based within an office local to your home location and ideally be onsite for 3 days per week on average after initial training. What you will be doing: Supporting our Account Handlers in managing client portfolios with day-to-day enquiries either over the phone or email. The enquiries could be a change to personal details or even assisting with a brand-new policy. A helping hand to gather policy renewal information to enable terms to be obtained and orders placed. Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities. By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries. Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes. What you need to be successful: Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions. Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed. Attention to detail, have you captured everything correctly? Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best. Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome. An interest in financial services and looking to take the first step to develop your insurance career. Qualifications: 5 GCSE to include Maths and English at grade C or above (or equivalent). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. We are proud to extend our Early Careers Programme in 2024. As an Early Careers Associate, you'll participate in a five-week residential course to develop your insurance knowledge, giving you the foundation to launch your insurance career in broking, claims or underwriting. Our three-year immersive development programme includes: Tailored coaching and support from your manager and mentor. Multiple learning opportunities through online, hands-on, and group projects. Deep dive opportunity to learn legislative and financial compliance requirements. Practical experience to master system needs. How to support our clients with appropriate solutions, structure, price, and placement strategies to support their business growth. Collaborative, entrepreneurial, and team-based environment. Industry-recognised qualifications. Hybrid working environment (after initial training). The five-week residential course will focus on developing your knowledge of Howden, while the latter stages are designed to expose you to your new role and the insurance industry. In addition to gaining valuable work experience, you'll have the opportunity to partner with clients from all walks of life and help them with issues that matter to them. Please note we offer full time, permanent positions within our programme. You will be based within an office local to your home location and ideally be onsite for 3 days per week on average after initial training. What you will be doing: Supporting our Account Handlers in managing client portfolios with day-to-day enquiries either over the phone or email. The enquiries could be a change to personal details or even assisting with a brand-new policy. A helping hand to gather policy renewal information to enable terms to be obtained and orders placed. Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities. By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries. Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes. What you need to be successful: Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions. Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed. Attention to detail, have you captured everything correctly? Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best. Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome. An interest in financial services and looking to take the first step to develop your insurance career. Qualifications: 5 GCSE to include Maths and English at grade C or above (or equivalent). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
May 15, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. We are proud to extend our Early Careers Programme in 2024. As an Early Careers Associate, you'll participate in a five-week residential course to develop your insurance knowledge, giving you the foundation to launch your insurance career in broking, claims or underwriting. Our three-year immersive development programme includes: Tailored coaching and support from your manager and mentor. Multiple learning opportunities through online, hands-on, and group projects. Deep dive opportunity to learn legislative and financial compliance requirements. Practical experience to master system needs. How to support our clients with appropriate solutions, structure, price, and placement strategies to support their business growth. Collaborative, entrepreneurial, and team-based environment. Industry-recognised qualifications. Hybrid working environment (after initial training). The five-week residential course will focus on developing your knowledge of Howden, while the latter stages are designed to expose you to your new role and the insurance industry. In addition to gaining valuable work experience, you'll have the opportunity to partner with clients from all walks of life and help them with issues that matter to them. Please note we offer full time, permanent positions within our programme. You will be based within an office local to your home location and ideally be onsite for 3 days per week on average after initial training. What you will be doing: Supporting our Account Handlers in managing client portfolios with day-to-day enquiries either over the phone or email. The enquiries could be a change to personal details or even assisting with a brand-new policy. A helping hand to gather policy renewal information to enable terms to be obtained and orders placed. Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities. By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries. Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes. What you need to be successful: Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions. Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed. Attention to detail, have you captured everything correctly? Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best. Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome. An interest in financial services and looking to take the first step to develop your insurance career. Qualifications: 5 GCSE to include Maths and English at grade C or above (or equivalent). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. We are proud to extend our Early Careers Programme in 2024. As an Early Careers Associate, you'll participate in a five-week residential course to develop your insurance knowledge, giving you the foundation to launch your insurance career in broking, claims or underwriting. Our three-year immersive development programme includes: Tailored coaching and support from your manager and mentor. Multiple learning opportunities through online, hands-on, and group projects. Deep dive opportunity to learn legislative and financial compliance requirements. Practical experience to master system needs. How to support our clients with appropriate solutions, structure, price, and placement strategies to support their business growth. Collaborative, entrepreneurial, and team-based environment. Industry-recognised qualifications. Hybrid working environment (after initial training). The five-week residential course will focus on developing your knowledge of Howden, while the latter stages are designed to expose you to your new role and the insurance industry. In addition to gaining valuable work experience, you'll have the opportunity to partner with clients from all walks of life and help them with issues that matter to them. Please note we offer full time, permanent positions within our programme. You will be based within an office local to your home location and ideally be onsite for 3 days per week on average after initial training. What you will be doing: Supporting our Account Handlers in managing client portfolios with day-to-day enquiries either over the phone or email. The enquiries could be a change to personal details or even assisting with a brand-new policy. A helping hand to gather policy renewal information to enable terms to be obtained and orders placed. Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities. By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries. Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes. What you need to be successful: Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions. Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed. Attention to detail, have you captured everything correctly? Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best. Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome. An interest in financial services and looking to take the first step to develop your insurance career. Qualifications: 5 GCSE to include Maths and English at grade C or above (or equivalent). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
May 15, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. We are proud to extend our Early Careers Programme in 2024. As an Early Careers Associate, you'll participate in a five-week residential course to develop your insurance knowledge, giving you the foundation to launch your insurance career in broking, claims or underwriting. Our three-year immersive development programme includes: Tailored coaching and support from your manager and mentor. Multiple learning opportunities through online, hands-on, and group projects. Deep dive opportunity to learn legislative and financial compliance requirements. Practical experience to master system needs. How to support our clients with appropriate solutions, structure, price, and placement strategies to support their business growth. Collaborative, entrepreneurial, and team-based environment. Industry-recognised qualifications. Hybrid working environment (after initial training). The five-week residential course will focus on developing your knowledge of Howden, while the latter stages are designed to expose you to your new role and the insurance industry. In addition to gaining valuable work experience, you'll have the opportunity to partner with clients from all walks of life and help them with issues that matter to them. Please note we offer full time, permanent positions within our programme. You will be based within an office local to your home location and ideally be onsite for 3 days per week on average after initial training. What you will be doing: Supporting our Account Handlers in managing client portfolios with day-to-day enquiries either over the phone or email. The enquiries could be a change to personal details or even assisting with a brand-new policy. A helping hand to gather policy renewal information to enable terms to be obtained and orders placed. Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities. By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries. Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes. What you need to be successful: Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions. Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed. Attention to detail, have you captured everything correctly? Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best. Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome. An interest in financial services and looking to take the first step to develop your insurance career. Qualifications: 5 GCSE to include Maths and English at grade C or above (or equivalent). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client's assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. Howden, Corporate & Commercial are on the hunt for a Claims Handler to support their team to assist Claims Executives to provide clients with appropriate advice and a quality service to meet their individual insurance needs, whilst treating customers fairly and having regard to regulatory obligations and upholding a professional image. This role will see you taking a "hands on" approach to managing a portfolio of claims on an end-to-end basis. Please note this is a full-time, permanent opportunity. You will be based in our Bristol office and ideally be onsite for 2 days per week on average. Overview: Dealing with phone calls and post advising of claims. First Notice of Loss (FNOL) registration. FNOL management - ensuring all new claims are monitored and handled within our own service level agreement, including insurer's bespoke arrangements. Diary and report maintenance. Matching of all post/diary entries. Ensuring that the Claims Manager is fully aware of all issues or complaints. Ensuring that full compliance of our standards is maintained at all times. Adhere to Howden service standards and procedures, accepted good market practice, and the CII Code of Ethics, to ensure the best interest of the client at all times. Ensure compliance with the General Data Protection Regulations. Ensure all records and communications with clients are accurately recorded and filed in the correct manner. Knowledge: Working knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR. Must have a minimum of 2 years claims experience, ideally in motor, property, or liability. You must have previously worked for a brokerage to be successful for this role. Responsibility for own personal development and for keeping own knowledge up to date by the use of e-learning, in-house courses, and studying for professional qualifications in order to gain the required CPD points. Skills: Good level of technical insurance skills, to be assessed by regular in-house testing. Accuracy and attention to detail. Ability to process work quickly and efficiently. Ability to prioritise work and meet deadlines. Excellent client service skills. Good negotiation and broking skills. Excellent oral and written communication skills. Ability to identify and respond appropriately to an individual client's level of understanding. Qualifications: GCSE Maths and English (or equivalent). Cert CII (desirable for this role). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
May 15, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client's assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. Howden, Corporate & Commercial are on the hunt for a Claims Handler to support their team to assist Claims Executives to provide clients with appropriate advice and a quality service to meet their individual insurance needs, whilst treating customers fairly and having regard to regulatory obligations and upholding a professional image. This role will see you taking a "hands on" approach to managing a portfolio of claims on an end-to-end basis. Please note this is a full-time, permanent opportunity. You will be based in our Bristol office and ideally be onsite for 2 days per week on average. Overview: Dealing with phone calls and post advising of claims. First Notice of Loss (FNOL) registration. FNOL management - ensuring all new claims are monitored and handled within our own service level agreement, including insurer's bespoke arrangements. Diary and report maintenance. Matching of all post/diary entries. Ensuring that the Claims Manager is fully aware of all issues or complaints. Ensuring that full compliance of our standards is maintained at all times. Adhere to Howden service standards and procedures, accepted good market practice, and the CII Code of Ethics, to ensure the best interest of the client at all times. Ensure compliance with the General Data Protection Regulations. Ensure all records and communications with clients are accurately recorded and filed in the correct manner. Knowledge: Working knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR. Must have a minimum of 2 years claims experience, ideally in motor, property, or liability. You must have previously worked for a brokerage to be successful for this role. Responsibility for own personal development and for keeping own knowledge up to date by the use of e-learning, in-house courses, and studying for professional qualifications in order to gain the required CPD points. Skills: Good level of technical insurance skills, to be assessed by regular in-house testing. Accuracy and attention to detail. Ability to process work quickly and efficiently. Ability to prioritise work and meet deadlines. Excellent client service skills. Good negotiation and broking skills. Excellent oral and written communication skills. Ability to identify and respond appropriately to an individual client's level of understanding. Qualifications: GCSE Maths and English (or equivalent). Cert CII (desirable for this role). Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
Sales and Events Assistant Manager ABOUT US KidZania is one of the fastest growing global educational entertainment brands, with 24 facilities all over the globe from Mexico City to Tokyo to London. KidZania is an indoor city run by kids! The concept combines inspiration, fun and learning through realistic real-play for children aged between 4 and 14. Kids independently explore a 75,000 square foot kid-sized city with occupation related activities. Watch the excitement on their faces as they try out activities in the bank, on stage or fighting crime on the streets as a police officer! Each activity at KidZania is developed to teach kids life skills including financial literacy, team work and independence but in a fun and engaging environment. THE ROLE The Sales & Events Assistant Manager will support our sales department by proactively seeking new revenue opportunities for our Birthday Party packages and will demonstrate a clear passion for driving sales, working within a budget, and hitting sales targets. The successful candidate will be responsible for coordinating our birthday party events by liaising across the company, ensuring that each department is fully updated and understand what is required from them to achieve the high standards that our visitors expect. The role will support the Sales & Events Manager with Corporate events/private hires and assist in overseeing the Contact Centre with a professional yet dynamic management style whilst not being afraid to step in and help with bookings and queries which may arise from our visitors and potential clients. Please be advised we are recruiting for a full-time position - working 5 out of 7 days including weekends. ABOUT YOU The successful candidate will: Be outgoing and confident with an enthusiastic and engaging personality. Be sales driven and has experience driving sales in a busy environment. Have experience in leading a team - ideally from another visitor attraction or customer facing industry. Be an exceptional team player, hardworking and has a can-do attitude. Be comfortable working in a fast-paced environment. Be a good communicator and solutions focussed. Be passionate about customer service. BENEFITS In return we are offering a competitive annual salary up to £26,000 and (depending on experience), a range of employee benefits, a fun & inspiring place to work and training & development opportunities. Some of the fantastic benefits available for this role include: 25 days annual leave, plus recognised Bank Holidays Free and Discounted KidZania Tickets 25% Discount in our retail shop and KidZania Birthday Parties 40% Discount in our internal food and beverage outlets Westfield Discounts HOW TO APPLY If you believe you are our ideal candidate and excited about the prospect of joining our amazing team then apply today by clicking on the appy button THINGS TO NOTE: Recruitment Agencies: We are not currently working with any recruitment agencies. As such, we do not accept any speculative CV's and/or Candidate Profiles and are, therefore, unable to consider these. Location: We are based in Westfield London, Shepherds Bush W12 Right to work: You must personally hold the right to work in the UK - We are unable to support with Visa applications at this time.
Feb 25, 2022
Full time
Sales and Events Assistant Manager ABOUT US KidZania is one of the fastest growing global educational entertainment brands, with 24 facilities all over the globe from Mexico City to Tokyo to London. KidZania is an indoor city run by kids! The concept combines inspiration, fun and learning through realistic real-play for children aged between 4 and 14. Kids independently explore a 75,000 square foot kid-sized city with occupation related activities. Watch the excitement on their faces as they try out activities in the bank, on stage or fighting crime on the streets as a police officer! Each activity at KidZania is developed to teach kids life skills including financial literacy, team work and independence but in a fun and engaging environment. THE ROLE The Sales & Events Assistant Manager will support our sales department by proactively seeking new revenue opportunities for our Birthday Party packages and will demonstrate a clear passion for driving sales, working within a budget, and hitting sales targets. The successful candidate will be responsible for coordinating our birthday party events by liaising across the company, ensuring that each department is fully updated and understand what is required from them to achieve the high standards that our visitors expect. The role will support the Sales & Events Manager with Corporate events/private hires and assist in overseeing the Contact Centre with a professional yet dynamic management style whilst not being afraid to step in and help with bookings and queries which may arise from our visitors and potential clients. Please be advised we are recruiting for a full-time position - working 5 out of 7 days including weekends. ABOUT YOU The successful candidate will: Be outgoing and confident with an enthusiastic and engaging personality. Be sales driven and has experience driving sales in a busy environment. Have experience in leading a team - ideally from another visitor attraction or customer facing industry. Be an exceptional team player, hardworking and has a can-do attitude. Be comfortable working in a fast-paced environment. Be a good communicator and solutions focussed. Be passionate about customer service. BENEFITS In return we are offering a competitive annual salary up to £26,000 and (depending on experience), a range of employee benefits, a fun & inspiring place to work and training & development opportunities. Some of the fantastic benefits available for this role include: 25 days annual leave, plus recognised Bank Holidays Free and Discounted KidZania Tickets 25% Discount in our retail shop and KidZania Birthday Parties 40% Discount in our internal food and beverage outlets Westfield Discounts HOW TO APPLY If you believe you are our ideal candidate and excited about the prospect of joining our amazing team then apply today by clicking on the appy button THINGS TO NOTE: Recruitment Agencies: We are not currently working with any recruitment agencies. As such, we do not accept any speculative CV's and/or Candidate Profiles and are, therefore, unable to consider these. Location: We are based in Westfield London, Shepherds Bush W12 Right to work: You must personally hold the right to work in the UK - We are unable to support with Visa applications at this time.
Salary£39,724 - £41,659 MFReference numberBUC01470Contract typePermanentWorking hoursFull TimeDoes this role require a DBS check?YesDate posted5 Dec 2021, 11 p.m.Application deadline9 Jan 2022Contact te the challenges that Adult Social Care has faced within the last 12 months, our approach in Buckinghamshire has not been to take shelter and wait for the storm to pass. Instead, we have chosen to transform and restructure Adult Social Care so we can respond to a crisis as well as build for the future. We have created more roles in Social Work and Occupational Therapy; we are adapting to work much more closely with the community and support people near to where they live; we have developed a new career progression framework to encourage staff ambition and development; finally, to establish the conditions to deliver outstanding practice, we have reduced the numbers that managers supervise and the caseloads the team have, to allow for more contact with our residents.Initiated in 2019, our strength-based practice model, 'Better Lives', has been improving outcomes linked to independence, developing social connections, and improving areas that are important to the residents we support. Now in 2021, we are looking to refresh our Better Lives Strategy - Our Ambition | Buckinghamshire Council (buckscc.gov.uk) and develop our aspirations further.About usIn April 2020 Buckinghamshire Council became the UK's newest council. Meaning the residents of Buckinghamshire will be now be served by a single, unitary council. Buckinghamshire is an ambitious, rapidly growing county, and our economy is one of the strongest in the country.We are looking for motivated, ambitious and inspiring people to join us on our journey.About the roleTo ensure the highest standards of service are provided to the residents of Buckinghamshire, Advanced Practitioners will ensure:Work in accordance with the Better Lives frameworkPromote and deliver goal-based support people to achieve greater independencePromote equality as an integral part of a role and treat everyone with fairness and dignityProvides a proactive personalised approach to the delivery of care and practiceRespond to people's needs in a timely mannerFocus on improving people's well-beingGive people greater choice and control over the care that they receiveTake account of people's risks and safety at all times, identifying mitigations to reduce that riskSupport people to achieve the outcomes that are most important to them using all available resources and taking responsibility for the public purseProvide personalised information and advice, safeguarding, assessment, support planning and review to individuals/families and their carersAbout youNaturally, you will be a great people person, familiar with working to a strength-based approach where you think outside of the box and enable people to prevent, reduce or delay the need for care. Bringing your in-depth knowledge of the latest legislation and statutory guidance, you'll work independently and with colleagues to support adults and their families. Persistence and an adaptable approach are needed in an outcome focused way with our partners such as health services, community sector, housing, care providers and other stakeholders.If you'd like to hear from some of our current social workers and social care staff, take a look at our careers social media pages Facebook, LinkedIn, Twitter, InstagramOther informationInterviews will take place Tuesday mornings and Thursday afternoons.Both full time and part time hours will be considered. Please specify in your application whether you are looking for a full-time or part-time position.It is a legal requirement that anyone working in a Care Quality Commission-registered care home in England must have two Covid-19 vaccine doses, unless they have a medical exemption. This legislation can be accessed in full via the following link: Making vaccination a condition of deployment in care homes: government response - GOV.UK. The only permitted reason for not having the vaccination is by having a Medical Exemption, you would get this from your GP or Consultant. You are required to provide evidence of vaccination or medical exemption prior to starting work at the Council in the form of a letter, which can be obtained online - Get your NHS Covid pass letter.As a service, we're proud of the way we have adapted as we make our way through the COVID-19 pandemic. The safety of our colleagues and residents remains at the forefront of what we do, and we have used technology where it has been appropriate to undertake some functions such as staying in touch with your clients, partners, and colleagues. We want to retain the benefits of working in this way, as well as continuing face-to-face where it is appropriate to do so. As a result of this, we would welcome applications from a wider geographical basis.You will be required to apply for a DBS at an enhanced level. Further information about the DSB Scheme can be found at GOV.UKBuckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adultsOur valuesWe have a set of values, which our employees have chosen, that represent what we are Proud, Ambitious, Collaborative and Trustworthy.Having a diverse workforce that represents our residents across all levels of the organisations is something we can improve on. Promoting equality by recognising difference and the value it can bring to our organisation is an important part of our strength-based approach. We welcome applications from candidates who share our ethos and values around anti-discriminatory practice and strength in diversity.We recognise and reward youIn these challenging times, we must remain connected as a team. From day one, you'll be offered a 'buddy' who will be a friendly face to support you through your induction and new working world. The wellbeing of our colleagues is very important to us and we encourage you to take control of your work-life balance and adopt a flexible approach where possible.We actively encourage a good work-life balance and promote flexible and agile working arrangements.Benefits of working for Buckinghamshire:Competitive salary inclusive of Market Factor'Golden Hello' lump-sum payment of £2500 paid on successful completion of your probationary periodUp to 25 days' annual leave (plus bank holidays) rising to 30 days (plus bank holidays) after more than 5 years' serviceAn attractive Local Government Pension Scheme (LGPS)Relocation allowance up to £8,000 (subject to eligibility)New Car Lease SchemeDevelopment opportunities in key areas of specific lead roles, giving you the opportunity to learn new skills and to develop your practiceTravel discounts with Arriva and Chiltern RailwaysAccess to our corporate health and wellbeing services offering free confidential advice on a wide range of issuesDiscounts on various Cafés, restaurants, shops, discounted gym memberships and much more :
Dec 07, 2021
Full time
Salary£39,724 - £41,659 MFReference numberBUC01470Contract typePermanentWorking hoursFull TimeDoes this role require a DBS check?YesDate posted5 Dec 2021, 11 p.m.Application deadline9 Jan 2022Contact te the challenges that Adult Social Care has faced within the last 12 months, our approach in Buckinghamshire has not been to take shelter and wait for the storm to pass. Instead, we have chosen to transform and restructure Adult Social Care so we can respond to a crisis as well as build for the future. We have created more roles in Social Work and Occupational Therapy; we are adapting to work much more closely with the community and support people near to where they live; we have developed a new career progression framework to encourage staff ambition and development; finally, to establish the conditions to deliver outstanding practice, we have reduced the numbers that managers supervise and the caseloads the team have, to allow for more contact with our residents.Initiated in 2019, our strength-based practice model, 'Better Lives', has been improving outcomes linked to independence, developing social connections, and improving areas that are important to the residents we support. Now in 2021, we are looking to refresh our Better Lives Strategy - Our Ambition | Buckinghamshire Council (buckscc.gov.uk) and develop our aspirations further.About usIn April 2020 Buckinghamshire Council became the UK's newest council. Meaning the residents of Buckinghamshire will be now be served by a single, unitary council. Buckinghamshire is an ambitious, rapidly growing county, and our economy is one of the strongest in the country.We are looking for motivated, ambitious and inspiring people to join us on our journey.About the roleTo ensure the highest standards of service are provided to the residents of Buckinghamshire, Advanced Practitioners will ensure:Work in accordance with the Better Lives frameworkPromote and deliver goal-based support people to achieve greater independencePromote equality as an integral part of a role and treat everyone with fairness and dignityProvides a proactive personalised approach to the delivery of care and practiceRespond to people's needs in a timely mannerFocus on improving people's well-beingGive people greater choice and control over the care that they receiveTake account of people's risks and safety at all times, identifying mitigations to reduce that riskSupport people to achieve the outcomes that are most important to them using all available resources and taking responsibility for the public purseProvide personalised information and advice, safeguarding, assessment, support planning and review to individuals/families and their carersAbout youNaturally, you will be a great people person, familiar with working to a strength-based approach where you think outside of the box and enable people to prevent, reduce or delay the need for care. Bringing your in-depth knowledge of the latest legislation and statutory guidance, you'll work independently and with colleagues to support adults and their families. Persistence and an adaptable approach are needed in an outcome focused way with our partners such as health services, community sector, housing, care providers and other stakeholders.If you'd like to hear from some of our current social workers and social care staff, take a look at our careers social media pages Facebook, LinkedIn, Twitter, InstagramOther informationInterviews will take place Tuesday mornings and Thursday afternoons.Both full time and part time hours will be considered. Please specify in your application whether you are looking for a full-time or part-time position.It is a legal requirement that anyone working in a Care Quality Commission-registered care home in England must have two Covid-19 vaccine doses, unless they have a medical exemption. This legislation can be accessed in full via the following link: Making vaccination a condition of deployment in care homes: government response - GOV.UK. The only permitted reason for not having the vaccination is by having a Medical Exemption, you would get this from your GP or Consultant. You are required to provide evidence of vaccination or medical exemption prior to starting work at the Council in the form of a letter, which can be obtained online - Get your NHS Covid pass letter.As a service, we're proud of the way we have adapted as we make our way through the COVID-19 pandemic. The safety of our colleagues and residents remains at the forefront of what we do, and we have used technology where it has been appropriate to undertake some functions such as staying in touch with your clients, partners, and colleagues. We want to retain the benefits of working in this way, as well as continuing face-to-face where it is appropriate to do so. As a result of this, we would welcome applications from a wider geographical basis.You will be required to apply for a DBS at an enhanced level. Further information about the DSB Scheme can be found at GOV.UKBuckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adultsOur valuesWe have a set of values, which our employees have chosen, that represent what we are Proud, Ambitious, Collaborative and Trustworthy.Having a diverse workforce that represents our residents across all levels of the organisations is something we can improve on. Promoting equality by recognising difference and the value it can bring to our organisation is an important part of our strength-based approach. We welcome applications from candidates who share our ethos and values around anti-discriminatory practice and strength in diversity.We recognise and reward youIn these challenging times, we must remain connected as a team. From day one, you'll be offered a 'buddy' who will be a friendly face to support you through your induction and new working world. The wellbeing of our colleagues is very important to us and we encourage you to take control of your work-life balance and adopt a flexible approach where possible.We actively encourage a good work-life balance and promote flexible and agile working arrangements.Benefits of working for Buckinghamshire:Competitive salary inclusive of Market Factor'Golden Hello' lump-sum payment of £2500 paid on successful completion of your probationary periodUp to 25 days' annual leave (plus bank holidays) rising to 30 days (plus bank holidays) after more than 5 years' serviceAn attractive Local Government Pension Scheme (LGPS)Relocation allowance up to £8,000 (subject to eligibility)New Car Lease SchemeDevelopment opportunities in key areas of specific lead roles, giving you the opportunity to learn new skills and to develop your practiceTravel discounts with Arriva and Chiltern RailwaysAccess to our corporate health and wellbeing services offering free confidential advice on a wide range of issuesDiscounts on various Cafés, restaurants, shops, discounted gym memberships and much more :