Ifyou're a confident talker who enjoys asking questions and gettingto know people, then this could be the role for you. Maybe you havea wealth of life experience and building relationships, or maybenegotiating mealtime meltdowns with your family is a dailyoccurrence. If so, you have transferrable skills to succeed in asales advisor role with EE. We'll give you training on the rest soyou're ready to talk confidently about all our products andservices. We don'tdo 'hard sales'. The role involves talking to customers over thephone about how we can enhance their digital lives and discuss theright products for them. Why not use your skills and join our SalesTeam inAccrington? Weunderstand that life never stands still, and like most roles withinEE, this opportunity is designed with flexibility in mind. We'rehere to support you in being successful, meaning we'll doeverything we can to make sure you don't miss that appointment, orcan look after your family in an emergency. Just a few ways we'redoing this include giving you the opportunity to schedule your ownbreaks and banking time, and the option of occasional homeworking. What'sin it foryou? A great startingsalary of £15,669.33 rising to £16,042.67 after 9 monthsof being here, plus an uncapped super simple commissionscheme. Huge discounts of EE & BTproducts including your Mobile and Broadband - savingyou hundreds of pounds everyyear. Support in carving your own careerpath. We are passionate about developing our people and we'llsupport you to achieve the career youwant. Volunteering days, so you can giveback to your local community. OptionalPrivate Healthcare and Dental, to protect you and yourfamily. Conciergeservice. Ontop of all that, we've got a great team culture, meaningful supportand tailored training to help you build a lasting career. What areyou waitingfor?
May 16, 2024
Full time
Ifyou're a confident talker who enjoys asking questions and gettingto know people, then this could be the role for you. Maybe you havea wealth of life experience and building relationships, or maybenegotiating mealtime meltdowns with your family is a dailyoccurrence. If so, you have transferrable skills to succeed in asales advisor role with EE. We'll give you training on the rest soyou're ready to talk confidently about all our products andservices. We don'tdo 'hard sales'. The role involves talking to customers over thephone about how we can enhance their digital lives and discuss theright products for them. Why not use your skills and join our SalesTeam inAccrington? Weunderstand that life never stands still, and like most roles withinEE, this opportunity is designed with flexibility in mind. We'rehere to support you in being successful, meaning we'll doeverything we can to make sure you don't miss that appointment, orcan look after your family in an emergency. Just a few ways we'redoing this include giving you the opportunity to schedule your ownbreaks and banking time, and the option of occasional homeworking. What'sin it foryou? A great startingsalary of £15,669.33 rising to £16,042.67 after 9 monthsof being here, plus an uncapped super simple commissionscheme. Huge discounts of EE & BTproducts including your Mobile and Broadband - savingyou hundreds of pounds everyyear. Support in carving your own careerpath. We are passionate about developing our people and we'llsupport you to achieve the career youwant. Volunteering days, so you can giveback to your local community. OptionalPrivate Healthcare and Dental, to protect you and yourfamily. Conciergeservice. Ontop of all that, we've got a great team culture, meaningful supportand tailored training to help you build a lasting career. What areyou waitingfor?
Ifyou're a confident talker who enjoys asking questions and gettingto know people, then this could be the role for you. Maybe you havea wealth of life experience and building relationships, or maybenegotiating mealtime meltdowns with your family is a dailyoccurrence. If so, you have transferrable skills to succeed in asales advisor role with EE. We'll give you training on the rest soyou're ready to talk confidently about all our products andservices. We don'tdo 'hard sales'. The role involves talking to customers over thephone about how we can enhance their digital lives and discuss theright products for them. Why not use your skills and join our SalesTeam inLancaster? Weunderstand that life never stands still, and like most roles withinEE, this opportunity is designed with flexibility in mind. We'rehere to support you in being successful, meaning we'll doeverything we can to make sure you don't miss that appointment, orcan look after your family in an emergency. Just a few ways we'redoing this include giving you the opportunity to schedule your ownbreaks and banking time, and the option of occasional homeworking. What'sin it foryou? A great startingsalary of £23,504.00 rising to £24,064.00 after 9 months of beinghere, plus an uncapped super simple commissionscheme. Huge discounts of EE & BTproducts including your Mobile and Broadband - savingyou hundreds of pounds everyyear. Support in carving your own careerpath. We are passionate about developing our people and we'llsupport you to achieve the career youwant. Volunteering days, so you can giveback to your local community. OptionalPrivate Healthcare and Dental, to protect you and yourfamily. Conciergeservice. Ontop of all that, we've got a great team culture, meaningful supportand tailored training to help you build a lasting career. What areyou waitingfor?
May 16, 2024
Full time
Ifyou're a confident talker who enjoys asking questions and gettingto know people, then this could be the role for you. Maybe you havea wealth of life experience and building relationships, or maybenegotiating mealtime meltdowns with your family is a dailyoccurrence. If so, you have transferrable skills to succeed in asales advisor role with EE. We'll give you training on the rest soyou're ready to talk confidently about all our products andservices. We don'tdo 'hard sales'. The role involves talking to customers over thephone about how we can enhance their digital lives and discuss theright products for them. Why not use your skills and join our SalesTeam inLancaster? Weunderstand that life never stands still, and like most roles withinEE, this opportunity is designed with flexibility in mind. We'rehere to support you in being successful, meaning we'll doeverything we can to make sure you don't miss that appointment, orcan look after your family in an emergency. Just a few ways we'redoing this include giving you the opportunity to schedule your ownbreaks and banking time, and the option of occasional homeworking. What'sin it foryou? A great startingsalary of £23,504.00 rising to £24,064.00 after 9 months of beinghere, plus an uncapped super simple commissionscheme. Huge discounts of EE & BTproducts including your Mobile and Broadband - savingyou hundreds of pounds everyyear. Support in carving your own careerpath. We are passionate about developing our people and we'llsupport you to achieve the career youwant. Volunteering days, so you can giveback to your local community. OptionalPrivate Healthcare and Dental, to protect you and yourfamily. Conciergeservice. Ontop of all that, we've got a great team culture, meaningful supportand tailored training to help you build a lasting career. What areyou waitingfor?
Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. The Technical Customer Advisor, would be responsible for taking calls from customers and talking click apply for full job details
May 16, 2024
Full time
Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. The Technical Customer Advisor, would be responsible for taking calls from customers and talking click apply for full job details
Peopleforce Recruitment Payroll Administrator Type: 12 month Contract Location: Sittingbourne This company is a leading healthcare company dedicated to improving the lives of their end users, whether they are a consumer or a patient. They are looking for a new Payroll Administrator to help assist their payroll system and process. We are seeking a diligent and detail-oriented Payroll Administrator to manage the accurate and timely payment of salaries for employees in the UK and Ireland, in accordance with company policies and regulatory guidelines. The ideal candidate will ensure compliance with taxation laws, handle deductions, address queries effectively, and maintain high standards of customer service. Key Responsibilities: Administer payroll processes for designated sections of monthly paid employees/pensioners, ensuring compliance with company policies and legislative requirements. Balance and reconcile payroll deductions, collaborating with internal teams and third-party providers. Maintain earnings reports for expatriates and short-term assignees, collaborating with internal and external tax advisors. Take ownership of recurring activities directed by the Payroll Manager. Support payroll in IR35 assessments and vendor analysis. Monitor the company payroll mailbox daily. Maintain electronic and paper files. Input and analyze attendance and overtime data into payroll systems. Perform other duties as required. Maintain electronic and paper files. Manage payroll platform, generate monthly reports, and support with year-end tasks. Preferred Qualifications and Experience: A good general level of education. Experience in payroll administration or relevant qualifications (Foundation Course and/or NVQ Level 3) is advantageous. Understanding of salary sacrifice is required; Irish payroll experience and familiarity with IR35 and expatriate payroll are advantageous. Ensuring the accuracy of data in relation to company guidelines and GDPR. Ability to meet tight and demanding deadlines. Innovative and a good ability to implement new procedures. This role is a 12 month contract within a diverse and energetic team within an award winning and global healthcare at one of their dedicated sights in Sittingbourne. If this role seems suitable to you please feel free to apply or contact Madi at Peopleforce Recruitment.
May 16, 2024
Seasonal
Peopleforce Recruitment Payroll Administrator Type: 12 month Contract Location: Sittingbourne This company is a leading healthcare company dedicated to improving the lives of their end users, whether they are a consumer or a patient. They are looking for a new Payroll Administrator to help assist their payroll system and process. We are seeking a diligent and detail-oriented Payroll Administrator to manage the accurate and timely payment of salaries for employees in the UK and Ireland, in accordance with company policies and regulatory guidelines. The ideal candidate will ensure compliance with taxation laws, handle deductions, address queries effectively, and maintain high standards of customer service. Key Responsibilities: Administer payroll processes for designated sections of monthly paid employees/pensioners, ensuring compliance with company policies and legislative requirements. Balance and reconcile payroll deductions, collaborating with internal teams and third-party providers. Maintain earnings reports for expatriates and short-term assignees, collaborating with internal and external tax advisors. Take ownership of recurring activities directed by the Payroll Manager. Support payroll in IR35 assessments and vendor analysis. Monitor the company payroll mailbox daily. Maintain electronic and paper files. Input and analyze attendance and overtime data into payroll systems. Perform other duties as required. Maintain electronic and paper files. Manage payroll platform, generate monthly reports, and support with year-end tasks. Preferred Qualifications and Experience: A good general level of education. Experience in payroll administration or relevant qualifications (Foundation Course and/or NVQ Level 3) is advantageous. Understanding of salary sacrifice is required; Irish payroll experience and familiarity with IR35 and expatriate payroll are advantageous. Ensuring the accuracy of data in relation to company guidelines and GDPR. Ability to meet tight and demanding deadlines. Innovative and a good ability to implement new procedures. This role is a 12 month contract within a diverse and energetic team within an award winning and global healthcare at one of their dedicated sights in Sittingbourne. If this role seems suitable to you please feel free to apply or contact Madi at Peopleforce Recruitment.
Ifyou're a confident talker who enjoys asking questions and gettingto know people, then this could be the role for you. Maybe you havea wealth of life experience and building relationships, or maybenegotiating mealtime meltdowns with your family is a dailyoccurrence. If so, you have transferrable skills to succeed in asales advisor role with EE. We'll give you training on the rest soyou're ready to talk confidently about all our products andservices. We don'tdo 'hard sales'. The role involves talking to customers over thephone about how we can enhance their digital lives and discuss theright products for them. Why not use your skills and join our SalesTeam inLancaster? Weunderstand that life never stands still, and like most roles withinEE, this opportunity is designed with flexibility in mind. We'rehere to support you in being successful, meaning we'll doeverything we can to make sure you don't miss that appointment, orcan look after your family in an emergency. Just a few ways we'redoing this include giving you the opportunity to schedule your ownbreaks and banking time, and the option of occasional homeworking. What'sin it foryou? A great startingsalary of £23,504.00 rising to £24,064.00 after 9 months of beinghere, plus an uncapped super simple commissionscheme. Huge discounts of EE & BTproducts including your Mobile and Broadband - savingyou hundreds of pounds everyyear. Support in carving your own careerpath. We are passionate about developing our people and we'llsupport you to achieve the career youwant. Volunteering days, so you can giveback to your local community. OptionalPrivate Healthcare and Dental, to protect you and yourfamily. Conciergeservice. Ontop of all that, we've got a great team culture, meaningful supportand tailored training to help you build a lasting career. What areyou waitingfor?
May 16, 2024
Full time
Ifyou're a confident talker who enjoys asking questions and gettingto know people, then this could be the role for you. Maybe you havea wealth of life experience and building relationships, or maybenegotiating mealtime meltdowns with your family is a dailyoccurrence. If so, you have transferrable skills to succeed in asales advisor role with EE. We'll give you training on the rest soyou're ready to talk confidently about all our products andservices. We don'tdo 'hard sales'. The role involves talking to customers over thephone about how we can enhance their digital lives and discuss theright products for them. Why not use your skills and join our SalesTeam inLancaster? Weunderstand that life never stands still, and like most roles withinEE, this opportunity is designed with flexibility in mind. We'rehere to support you in being successful, meaning we'll doeverything we can to make sure you don't miss that appointment, orcan look after your family in an emergency. Just a few ways we'redoing this include giving you the opportunity to schedule your ownbreaks and banking time, and the option of occasional homeworking. What'sin it foryou? A great startingsalary of £23,504.00 rising to £24,064.00 after 9 months of beinghere, plus an uncapped super simple commissionscheme. Huge discounts of EE & BTproducts including your Mobile and Broadband - savingyou hundreds of pounds everyyear. Support in carving your own careerpath. We are passionate about developing our people and we'llsupport you to achieve the career youwant. Volunteering days, so you can giveback to your local community. OptionalPrivate Healthcare and Dental, to protect you and yourfamily. Conciergeservice. Ontop of all that, we've got a great team culture, meaningful supportand tailored training to help you build a lasting career. What areyou waitingfor?
Ifyou're a confident talker who enjoys asking questions and gettingto know people, then this could be the role for you. Maybe you havea wealth of life experience and building relationships, or maybenegotiating mealtime meltdowns with your family is a dailyoccurrence. If so, you have transferrable skills to succeed in asales advisor role with EE. We'll give you training on the rest soyou're ready to talk confidently about all our products andservices. We don'tdo 'hard sales'. The role involves talking to customers over thephone about how we can enhance their digital lives and discuss theright products for them. Why not use your skills and join our SalesTeam inLancaster? Weunderstand that life never stands still, and like most roles withinEE, this opportunity is designed with flexibility in mind. We'rehere to support you in being successful, meaning we'll doeverything we can to make sure you don't miss that appointment, orcan look after your family in an emergency. Just a few ways we'redoing this include giving you the opportunity to schedule your ownbreaks and banking time, and the option of occasional homeworking. What'sin it foryou? A great startingsalary of £23,504.00 rising to £24,064.00 after 9 months of beinghere, plus an uncapped super simple commissionscheme. Huge discounts of EE & BTproducts including your Mobile and Broadband - savingyou hundreds of pounds everyyear. Support in carving your own careerpath. We are passionate about developing our people and we'llsupport you to achieve the career youwant. Volunteering days, so you can giveback to your local community. OptionalPrivate Healthcare and Dental, to protect you and yourfamily. Conciergeservice. Ontop of all that, we've got a great team culture, meaningful supportand tailored training to help you build a lasting career. What areyou waitingfor?
May 16, 2024
Full time
Ifyou're a confident talker who enjoys asking questions and gettingto know people, then this could be the role for you. Maybe you havea wealth of life experience and building relationships, or maybenegotiating mealtime meltdowns with your family is a dailyoccurrence. If so, you have transferrable skills to succeed in asales advisor role with EE. We'll give you training on the rest soyou're ready to talk confidently about all our products andservices. We don'tdo 'hard sales'. The role involves talking to customers over thephone about how we can enhance their digital lives and discuss theright products for them. Why not use your skills and join our SalesTeam inLancaster? Weunderstand that life never stands still, and like most roles withinEE, this opportunity is designed with flexibility in mind. We'rehere to support you in being successful, meaning we'll doeverything we can to make sure you don't miss that appointment, orcan look after your family in an emergency. Just a few ways we'redoing this include giving you the opportunity to schedule your ownbreaks and banking time, and the option of occasional homeworking. What'sin it foryou? A great startingsalary of £23,504.00 rising to £24,064.00 after 9 months of beinghere, plus an uncapped super simple commissionscheme. Huge discounts of EE & BTproducts including your Mobile and Broadband - savingyou hundreds of pounds everyyear. Support in carving your own careerpath. We are passionate about developing our people and we'llsupport you to achieve the career youwant. Volunteering days, so you can giveback to your local community. OptionalPrivate Healthcare and Dental, to protect you and yourfamily. Conciergeservice. Ontop of all that, we've got a great team culture, meaningful supportand tailored training to help you build a lasting career. What areyou waitingfor?
Parts Advisor Ipswich BMW £26,862.26, OTE Up to £32,00045 Hours Full Time working 1 in 3 Saturday Mornings paid as overtime Create experiences you can be proud of. Working with world-class brands as a Parts Advisor you eill be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstandin click apply for full job details
May 16, 2024
Full time
Parts Advisor Ipswich BMW £26,862.26, OTE Up to £32,00045 Hours Full Time working 1 in 3 Saturday Mornings paid as overtime Create experiences you can be proud of. Working with world-class brands as a Parts Advisor you eill be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstandin click apply for full job details
Customer Care Advisor - Southampton Customer Service Advisor role in a successful Medical Devices company. This is a great opportunity for an experienced Customer Service Advisor to join a flourishing business. This is a temp to perm position, with full training provided in Liverpool for 2 weeks, on being successful for the permanent role click apply for full job details
May 16, 2024
Seasonal
Customer Care Advisor - Southampton Customer Service Advisor role in a successful Medical Devices company. This is a great opportunity for an experienced Customer Service Advisor to join a flourishing business. This is a temp to perm position, with full training provided in Liverpool for 2 weeks, on being successful for the permanent role click apply for full job details
Recovery Nurse - Full time - Harley Street - Up to 42,000 - State-of-The-Art Private Cosmetic Clinic This Private Clinic is a brand-new state-of-the-art facility utilised by some of the UK's top cosmetic and medical practices. The facilities include: operating theatres, consulting rooms, office space and meeting and seminar rooms, alongside training courses for cosmetic surgeons. The Recovery Nurse is a member of the operating department team undertaking roles in Scrub, Anaesthetic, Circulating and recovery and is designated regularly in charge of an operating theatre. Recovery Nurse Professional Responsibility: Responsible for assessing, planning, implementing and evaluating individual programmes of care for patients in the perioperative environment. Provide timely, skilled and effective assistance as a member of the theatre team, in accordance with theatre policies and procedures, rotating through the roles e.g. anaesthetic nurse, anaesthetic out-reach, circulating, scrub, and recovery specialities. Assist with co-ordinating the smooth and safe flow of patients throughout the perioperative process. Observe and report upon patients' condition whilst in the department. Adhere to the clinics Policy of Use & Control of Medicines' and the NMC Advisory Document Administration of Medicines'. Assist in compiling the operation register. Maintain accurate and legible nursing records (either on computer or manually) and ensure their safekeeping. Provide accurate and timely collection and submission of appropriate theatre activity data, using the Theatre Management systems. Ensure that confidentiality is maintained at all times. Ensure that procedures are understood by staff and carried out according to established practices, standards and policies. Participate in the mentoring, supervision, teaching and appropriate assessment of learners, junior and new staff within the department. Contribute to the development of training programmes within the department in conjunction with other team members. Provide feedback from in-house/external training courses in order to disseminate knowledge. Inform Team Leader of staff failing to meet the standard of performance - taking appropriate action when required. Comply with responsibilities in relation to clinical governance. Supervise, mentor junior members of nursing staff and ancillary staff. Develop good interpersonal relationships with patients, relatives and other members of the multidisciplinary team. Provide support and up to date relevant information for patient's relatives. Participate in the development of care pathways in conjunction with the multidisciplinary team. Ensure the Health and Safety of all staff, patients and visitors reporting all incidents, accidents and near misses to the team leader and document appropriately. Ensure the safe use of all equipment within the department following department policy with regard to staff training on same. Develop written standards of care and conduct department audits which allow the effectiveness of nursing to be evaluated. Where deficits in standards of care are highlighted, take appropriate remedial action. Participate in research and trials in the perioperative area. Ensure the safe keeping of patients' belongings and valuables in accordance with trust policy. Have an understanding of the Risk Management process and participate when necessary in the identification and analysis of risk. Admin Responsibilities for Recovery Nurse: Be familiar with and adhere to health and safety regulations, fire policies, COSHH regulations and infection control policies. Ensure economic use of supplies of all stock items are maintained within the department in accordance with the Electronic Materials Management System. Practice due economy ensuring optimum use of resources, supplies and equipment. Comply with all policies and procedures relating to maintenance and servicing of equipment according to manufacturer's instructions and that all staff using the equipment are trained and competent to do so. Does this sound like the role for you? Would you like to work on the Prestigious Harley Street? Apply now with your CV now Health Recruit Network are a trusted supplier of NHS and Private healthcare services. We supply work to Registered General Nurses (RGN), Mental Health Nurses (RMN), Learning Disabilities Nurse (RNLD) and Healthcare Assistants (HCA). We are one of the fastest growing recruitment agencies in the UK and supply Nationwide. Health Recruit Network are acting as an employment agency in relation to this vacancy.
May 16, 2024
Full time
Recovery Nurse - Full time - Harley Street - Up to 42,000 - State-of-The-Art Private Cosmetic Clinic This Private Clinic is a brand-new state-of-the-art facility utilised by some of the UK's top cosmetic and medical practices. The facilities include: operating theatres, consulting rooms, office space and meeting and seminar rooms, alongside training courses for cosmetic surgeons. The Recovery Nurse is a member of the operating department team undertaking roles in Scrub, Anaesthetic, Circulating and recovery and is designated regularly in charge of an operating theatre. Recovery Nurse Professional Responsibility: Responsible for assessing, planning, implementing and evaluating individual programmes of care for patients in the perioperative environment. Provide timely, skilled and effective assistance as a member of the theatre team, in accordance with theatre policies and procedures, rotating through the roles e.g. anaesthetic nurse, anaesthetic out-reach, circulating, scrub, and recovery specialities. Assist with co-ordinating the smooth and safe flow of patients throughout the perioperative process. Observe and report upon patients' condition whilst in the department. Adhere to the clinics Policy of Use & Control of Medicines' and the NMC Advisory Document Administration of Medicines'. Assist in compiling the operation register. Maintain accurate and legible nursing records (either on computer or manually) and ensure their safekeeping. Provide accurate and timely collection and submission of appropriate theatre activity data, using the Theatre Management systems. Ensure that confidentiality is maintained at all times. Ensure that procedures are understood by staff and carried out according to established practices, standards and policies. Participate in the mentoring, supervision, teaching and appropriate assessment of learners, junior and new staff within the department. Contribute to the development of training programmes within the department in conjunction with other team members. Provide feedback from in-house/external training courses in order to disseminate knowledge. Inform Team Leader of staff failing to meet the standard of performance - taking appropriate action when required. Comply with responsibilities in relation to clinical governance. Supervise, mentor junior members of nursing staff and ancillary staff. Develop good interpersonal relationships with patients, relatives and other members of the multidisciplinary team. Provide support and up to date relevant information for patient's relatives. Participate in the development of care pathways in conjunction with the multidisciplinary team. Ensure the Health and Safety of all staff, patients and visitors reporting all incidents, accidents and near misses to the team leader and document appropriately. Ensure the safe use of all equipment within the department following department policy with regard to staff training on same. Develop written standards of care and conduct department audits which allow the effectiveness of nursing to be evaluated. Where deficits in standards of care are highlighted, take appropriate remedial action. Participate in research and trials in the perioperative area. Ensure the safe keeping of patients' belongings and valuables in accordance with trust policy. Have an understanding of the Risk Management process and participate when necessary in the identification and analysis of risk. Admin Responsibilities for Recovery Nurse: Be familiar with and adhere to health and safety regulations, fire policies, COSHH regulations and infection control policies. Ensure economic use of supplies of all stock items are maintained within the department in accordance with the Electronic Materials Management System. Practice due economy ensuring optimum use of resources, supplies and equipment. Comply with all policies and procedures relating to maintenance and servicing of equipment according to manufacturer's instructions and that all staff using the equipment are trained and competent to do so. Does this sound like the role for you? Would you like to work on the Prestigious Harley Street? Apply now with your CV now Health Recruit Network are a trusted supplier of NHS and Private healthcare services. We supply work to Registered General Nurses (RGN), Mental Health Nurses (RMN), Learning Disabilities Nurse (RNLD) and Healthcare Assistants (HCA). We are one of the fastest growing recruitment agencies in the UK and supply Nationwide. Health Recruit Network are acting as an employment agency in relation to this vacancy.
We offer our Parts Advisors: £39,000 OTE, made up of a competitive hourly rate, plus salary bonuses 33 days annual leave, rising to 40 with long service Flexible hours On-site and off-site training through our Parts Academy Private healthcare and sick pay cover Maternity and paternity packages About the role Do you have customer service skills and experience working with stock? Were looking for a click apply for full job details
May 16, 2024
Full time
We offer our Parts Advisors: £39,000 OTE, made up of a competitive hourly rate, plus salary bonuses 33 days annual leave, rising to 40 with long service Flexible hours On-site and off-site training through our Parts Academy Private healthcare and sick pay cover Maternity and paternity packages About the role Do you have customer service skills and experience working with stock? Were looking for a click apply for full job details
Service Office Manager (Maternity Cover) Engineering £competitive salary Your new company A family owned and managed business based on the outskirts of Bury St Edmunds. Your new role This Service Office Manager (maternity cover) will be 100% office-based and form an integral part of a 5/6 person office-based team. This is a varied and busy job which is responsible for the day-to-day operation of the Service Team comprising Service Technicians/Engineers and Administrative staff (both office-based and remote workers) to ensure the customer's needs are met in a timely manner. Duties will be varied and will include but not limited to: Provide day-to-day customer service including breakdowns, repairs, routine equipment service and installations, ensuring customer needs and targets are met.Day-to-day team management performance, time and KPI management of the Service Team. Day-to-day contact with customers either by phone or email.Managing the Service Administration support teamEnsuring implementation of H&S processes in liaison with the H&S Advisor.Attend sales meetings and other meetings as may be required, preparing regular reports.Forecast/planning of customer monthly servicing/other requirements and time/hours utilisation available for tasks completed.Ordering parts required for procurement by raising job requisition, job sheets, sales orders and purchase orders. Ensure service fleet vehicles are maintained, including services and MOTs, liaising with the Service Director regarding repairs/replacement of vehicles as required. What you'll need to succeed To succeed in this job you will require current office management skills, a robust personality and be used to dealing with people at all levels. This would suit a candidate with industrial, manufacturing or engineering experience. Additional skills required: Multitasking and the ability to prioritise Financially savvy Customer-centric with strong customer service skills The ability to manage up Technical/engineering experience and skills are advantageous. Commercial acumen. What you'll get in return In return, you will receive a £competitive salary with a discretionary completion bonus. Monday to Friday, working from 8-5pm 100% office based (new office space from summer 2024) On-site parking What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 16, 2024
Full time
Service Office Manager (Maternity Cover) Engineering £competitive salary Your new company A family owned and managed business based on the outskirts of Bury St Edmunds. Your new role This Service Office Manager (maternity cover) will be 100% office-based and form an integral part of a 5/6 person office-based team. This is a varied and busy job which is responsible for the day-to-day operation of the Service Team comprising Service Technicians/Engineers and Administrative staff (both office-based and remote workers) to ensure the customer's needs are met in a timely manner. Duties will be varied and will include but not limited to: Provide day-to-day customer service including breakdowns, repairs, routine equipment service and installations, ensuring customer needs and targets are met.Day-to-day team management performance, time and KPI management of the Service Team. Day-to-day contact with customers either by phone or email.Managing the Service Administration support teamEnsuring implementation of H&S processes in liaison with the H&S Advisor.Attend sales meetings and other meetings as may be required, preparing regular reports.Forecast/planning of customer monthly servicing/other requirements and time/hours utilisation available for tasks completed.Ordering parts required for procurement by raising job requisition, job sheets, sales orders and purchase orders. Ensure service fleet vehicles are maintained, including services and MOTs, liaising with the Service Director regarding repairs/replacement of vehicles as required. What you'll need to succeed To succeed in this job you will require current office management skills, a robust personality and be used to dealing with people at all levels. This would suit a candidate with industrial, manufacturing or engineering experience. Additional skills required: Multitasking and the ability to prioritise Financially savvy Customer-centric with strong customer service skills The ability to manage up Technical/engineering experience and skills are advantageous. Commercial acumen. What you'll get in return In return, you will receive a £competitive salary with a discretionary completion bonus. Monday to Friday, working from 8-5pm 100% office based (new office space from summer 2024) On-site parking What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dutch-speaking Customer Service Advisor, Monday-Friday, 35 hours p/w, hybrid, temporary for 6 months, £15 p/h Your new company Hays is currently working with one of the world's largest pharmaceutical companies. They are seeking a Dutch-speaking customer service advisor to join their well-established business. They were founded in 1858 and have research-based sites based all around the world. They were awarded the National Media of Technology for extending and enhancing human life through innovative pharmaceutical research and development and for undertaking hugely complex clinical trials. Your new role Understand policies around order management and customer enquiry processes. Receive orders and enter them into the SAP system. Inform customers in case of quality issues related to product, recalls, or put on hold situations. Monitor and track all orders until completion. Archive order and delivery documents. Receive and answer customer contacts through phone, email and fax in call tracking tool. Assist, receive and answer any ad-hoc enquiries. Liaise with other teams to understand the requirements for new product launches and special orders. Support the internal and external audits. What you'll need to succeed Must be a competent Dutch speaker. French speaking is desirable but not essential. Previous experience within Administration and Customer Service. Based in Chester. A positive attitude and willingness to learn. What you'll get in return £15 per hour for 35 hours per week. 6 months temporary role, potential for extension dependent on performance and business needs. Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 16, 2024
Seasonal
Dutch-speaking Customer Service Advisor, Monday-Friday, 35 hours p/w, hybrid, temporary for 6 months, £15 p/h Your new company Hays is currently working with one of the world's largest pharmaceutical companies. They are seeking a Dutch-speaking customer service advisor to join their well-established business. They were founded in 1858 and have research-based sites based all around the world. They were awarded the National Media of Technology for extending and enhancing human life through innovative pharmaceutical research and development and for undertaking hugely complex clinical trials. Your new role Understand policies around order management and customer enquiry processes. Receive orders and enter them into the SAP system. Inform customers in case of quality issues related to product, recalls, or put on hold situations. Monitor and track all orders until completion. Archive order and delivery documents. Receive and answer customer contacts through phone, email and fax in call tracking tool. Assist, receive and answer any ad-hoc enquiries. Liaise with other teams to understand the requirements for new product launches and special orders. Support the internal and external audits. What you'll need to succeed Must be a competent Dutch speaker. French speaking is desirable but not essential. Previous experience within Administration and Customer Service. Based in Chester. A positive attitude and willingness to learn. What you'll get in return £15 per hour for 35 hours per week. 6 months temporary role, potential for extension dependent on performance and business needs. Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Customer Service Regulations Advisor Your new company The Regulations Advisor is responsible for the day to day management of the FS Regulations Advisor, inbox and distribution of emails. They are responsible for the day to day logging of the complaints that are received and must allocate it to the team by 4pm each day, ensuring that all customer acknowledgement letters are sent on the same day, ensuring SLA's are met and not breached. The Regulations Advisor is also responsible for identifying any complaint trends/ regulatory complaints / new CMC topics to the Private Customer Escalations Manager and / or Customer Regulatory Manager coming into the Customer regulatory email box or through the new complaints online forms. Your new role To complete all admin tasks within the department which include but are not limited to: Logging complaints received in FS Customer Escalations within 24 hours of receipt of complaint Issuing of acknowledgement letter to customers within a regulatory timeframe (within 5 working days) Management of the FS Customer Escalation inbox within the agreed SLA of 24 hours Management of all incoming posts ensures it is passed onto the relevant team or logged within the team to respond. Obtain all Complaints and SARs call recordings What you'll need to succeed Strong administrative and organisational skills Ability to work on your own initiative Ability to prioritise activities, work under pressure and manage own time Knowledge of MS Office Suite Previous experience in an administrative and customer service role. Preferably, in the Automotive or Regulated Financial Services industry is desirable Previous experience of working in a complaint environment Excellent oral and written communication skills What you'll get in return Location: Farnborough, UK. (Candidates should be based within a reasonable commute) Assignment type: 12 months rolling contract where you will be engaged via Hays Working environment: Hybrid working is an option after training (1 - 3 months Hours per week: 37.5 Pay type: Competitive hourly pay rate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 16, 2024
Contractor
Customer Service Regulations Advisor Your new company The Regulations Advisor is responsible for the day to day management of the FS Regulations Advisor, inbox and distribution of emails. They are responsible for the day to day logging of the complaints that are received and must allocate it to the team by 4pm each day, ensuring that all customer acknowledgement letters are sent on the same day, ensuring SLA's are met and not breached. The Regulations Advisor is also responsible for identifying any complaint trends/ regulatory complaints / new CMC topics to the Private Customer Escalations Manager and / or Customer Regulatory Manager coming into the Customer regulatory email box or through the new complaints online forms. Your new role To complete all admin tasks within the department which include but are not limited to: Logging complaints received in FS Customer Escalations within 24 hours of receipt of complaint Issuing of acknowledgement letter to customers within a regulatory timeframe (within 5 working days) Management of the FS Customer Escalation inbox within the agreed SLA of 24 hours Management of all incoming posts ensures it is passed onto the relevant team or logged within the team to respond. Obtain all Complaints and SARs call recordings What you'll need to succeed Strong administrative and organisational skills Ability to work on your own initiative Ability to prioritise activities, work under pressure and manage own time Knowledge of MS Office Suite Previous experience in an administrative and customer service role. Preferably, in the Automotive or Regulated Financial Services industry is desirable Previous experience of working in a complaint environment Excellent oral and written communication skills What you'll get in return Location: Farnborough, UK. (Candidates should be based within a reasonable commute) Assignment type: 12 months rolling contract where you will be engaged via Hays Working environment: Hybrid working is an option after training (1 - 3 months Hours per week: 37.5 Pay type: Competitive hourly pay rate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Call East Advisors Your new company: Provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We offer non-emergency patient transport services in parts of our region. We can help patients who need non-emergency transport to and from hospitals, treatment centres and other similar facilities.We can also provide transport for people who can't travel unaided because of their medical condition or frailty. Your new role: The role of the Call Handler will be to answer operational calls that come into the contact centre. The call handler will provide accurate assistance over the telephone using the appropriate software/triaging tools. If necessary, put the caller in touch with other service providers, as appropriate. The position will require interaction not only with the public but also other healthcare professionals, emergency services and community organisations. The call centre has a 24-hour function, and it is a requirement of the job that call handlers (whole time, part-time or bank staff) will be available to work weekends, and bank holidays, including Christmas Day and Easter, in accordance with allocated rostered duties.The Commercial Services Contact Centre provides a 24/7 non-emergency call handling service which includes Patient Transport Eligibility Screening, Telephone Answering Doctors Line, Message handling for Community Nursing and Midwifery Services. What you'll need to succeed: Confident phone manner Polite, patient, be able to deal with numerous emergency situations. Computer-literate Be able to work a variety of shift patterns Be able to start work in June Have a strong educational background 4-weeks of full training (no holidays during this time) What you'll get in return If provided with a uniform, then keep it clean and tidy and look smart and professional at all times. Great rates of hourly pay Supportive team On the job training is provided. Holiday pay What you need to do now Call Kim on or email your updated CV. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 16, 2024
Seasonal
Call East Advisors Your new company: Provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We offer non-emergency patient transport services in parts of our region. We can help patients who need non-emergency transport to and from hospitals, treatment centres and other similar facilities.We can also provide transport for people who can't travel unaided because of their medical condition or frailty. Your new role: The role of the Call Handler will be to answer operational calls that come into the contact centre. The call handler will provide accurate assistance over the telephone using the appropriate software/triaging tools. If necessary, put the caller in touch with other service providers, as appropriate. The position will require interaction not only with the public but also other healthcare professionals, emergency services and community organisations. The call centre has a 24-hour function, and it is a requirement of the job that call handlers (whole time, part-time or bank staff) will be available to work weekends, and bank holidays, including Christmas Day and Easter, in accordance with allocated rostered duties.The Commercial Services Contact Centre provides a 24/7 non-emergency call handling service which includes Patient Transport Eligibility Screening, Telephone Answering Doctors Line, Message handling for Community Nursing and Midwifery Services. What you'll need to succeed: Confident phone manner Polite, patient, be able to deal with numerous emergency situations. Computer-literate Be able to work a variety of shift patterns Be able to start work in June Have a strong educational background 4-weeks of full training (no holidays during this time) What you'll get in return If provided with a uniform, then keep it clean and tidy and look smart and professional at all times. Great rates of hourly pay Supportive team On the job training is provided. Holiday pay What you need to do now Call Kim on or email your updated CV. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Customer Service Advisor Customer Service AdvisorDepartment: Customer OperationsLocation: Tongwell, Milton Keynes - fully office basedHours: 37.5 hours per week - 08:30 - 17:00 with a 1 hour lunch break.Duration: 12 monthsRate: £12.00 per hour Your New Role: As a Customer Service Advisor your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to. Ensure all customer queries are responded to and actioned ensuring customers are fully informed and have been guided through their finance contract. What You'll Need to Succeed: GCSE or equivalent English Language and Mathematics is preferable.Previous customer service experience, preferably within the finance industry. Effective telephone and negotiation skills in both written and verbal. Excellent administrative skills. Keen eye for accuracy and attention to detail. Able and willing to take ownership of problems and resolve them to a satisfactory conclusion within predetermined time frames. Demonstrate ability to learn and employ finance and credit-control knowledge. Self-motivated with the ability to work within a pressurised environment whilst maintaining focus on personal, departmental and company objectives Able and willing to take ownership of problems and resolve them to a satisfactory conclusion within predetermined time frames. What You'll Receive in Return:Opportunity: Work with a leading automotive brand.Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offer amenities such as an onsite cafe, hot desks, and free parking Technology: Contingent workers receive their own laptop. Hybrid Working: Enjoy a balance of working from home (3 days a week) and office-based work (2 days a week, Monday to Friday). Silent Room: A dedicated space in the Tongwell office for prayer or reflection. Long-Term Career Progression: Potential for permanent roles. #
May 16, 2024
Contractor
Customer Service Advisor Customer Service AdvisorDepartment: Customer OperationsLocation: Tongwell, Milton Keynes - fully office basedHours: 37.5 hours per week - 08:30 - 17:00 with a 1 hour lunch break.Duration: 12 monthsRate: £12.00 per hour Your New Role: As a Customer Service Advisor your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to. Ensure all customer queries are responded to and actioned ensuring customers are fully informed and have been guided through their finance contract. What You'll Need to Succeed: GCSE or equivalent English Language and Mathematics is preferable.Previous customer service experience, preferably within the finance industry. Effective telephone and negotiation skills in both written and verbal. Excellent administrative skills. Keen eye for accuracy and attention to detail. Able and willing to take ownership of problems and resolve them to a satisfactory conclusion within predetermined time frames. Demonstrate ability to learn and employ finance and credit-control knowledge. Self-motivated with the ability to work within a pressurised environment whilst maintaining focus on personal, departmental and company objectives Able and willing to take ownership of problems and resolve them to a satisfactory conclusion within predetermined time frames. What You'll Receive in Return:Opportunity: Work with a leading automotive brand.Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offer amenities such as an onsite cafe, hot desks, and free parking Technology: Contingent workers receive their own laptop. Hybrid Working: Enjoy a balance of working from home (3 days a week) and office-based work (2 days a week, Monday to Friday). Silent Room: A dedicated space in the Tongwell office for prayer or reflection. Long-Term Career Progression: Potential for permanent roles. #
ADULT SUPPORT WORKER- CHESTERFIELD Your new company Our client offers person-centred, independent living options across the whole care pathway - including outreach support to access the community, various supported living options and supporting those with complex physical, learning or mental health needs and developmental disorders. Every person they support has their own tenancy agreement and their own from door - the emphasis is on delivering support that is grounded in the individuals needs, wishes and aspirations of the person receiving it. The organisation pride themselves on positive risk-taking and working in a person-centred way at all times. Your new role To provide support to individuals in order to enable them to achieve as much independence and autonomy as possible and participate in a wide range of experiences of their choosing. All employees in this role are required to be vigilant and proactive in reporting any safeguarding concerns they may have about vulnerable individuals in their care. This includes reporting concerns about abuse, neglect, and exploitation, as well as concerns about the general wellbeing of vulnerable individuals. As such, Area Managers, Team Managers, and Support Workers must be fully aware of their responsibility. What you'll need to succeed A minimum of 1 year's experience working as a Support Worker, we will consider experience with various client groups or lived experience that is recent. Job Description Support and Care Support individuals to lead a full and active life in line with their wishes and choices, considering their assessed needs. Get to know people as individuals, what is important to them, how they want to be supported and what they want to achieve. Have a flexible and innovative approach to facilitating and supporting the people who use our service in decision-making, promoting choice and involvement at all times. Provide individuals with emotional support when needed whilst maintaining a person-centred approach with all aspects of individuals' support, adapting to their different individual needs. Support individuals to participate in their chosen activities and to access other services and facilities within their community. Support individuals in achieving their outcomes in the way that they choose. Support individuals to maintain and extend an appropriate circle of support (friends, family etc) in accordance with their wishes. Support individuals to manage their finances responsibly as required in accordance with safeguarding procedures, support plans and risk assessments in line with the organisation's policies and procedures. Support individuals to manage their medication responsibly as required in accordance with safeguarding procedures, support plans and risk assessments in line with the organisation's policies and procedures and following any other relevant guidance provided by health professionals. In registered services, NICE guidelines will also apply. Support individuals to maintain a clean and safe environment appropriate to their needs. Team Working Work positively with others who have a role in the life of those we support, both within and outside the organisation. Provide an informal point of contact for those in the service user's circle of support (e.g. families, social workers) Contribute to positive team-work, ensuring consistency by following, reviewing and updating agreed support plans. Attend and participate in individuals' reviews as required. Attend and participate in regular individual and group supervisions, implementing agreed action plans. Contribute to a working environment that enables new and existing staff to feel valued and able to seek guidance if needed. Work positively with colleagues in order to ensure difficulties are resolved as a team (e.g. staffing services) Ensure communication is positive and professional at all times, whether spoken or written Present the service in a positive light and be proactive in making suggestions for how to improve the service. Planning, Organising and Recording Ensure relevant records are accurately maintained and completed in a timely manner consistent with organisational policies and procedures. Accurately report and record any incidents and accidents to the appropriate persons, in line with policy and procedures including the use of ERIC (Eden Recording Information Collecting system) Maintain accurate finance records for individuals in line with organisational guidelines, policies and procedures. Accurately report and record any issues related to the care and support of individuals in order to effectively monitor their health and wellbeing, in line with regulatory requirements. Participate in the assessment, planning, implementation and evaluation of support and care plans in partnership with individuals and others involved in their support. Health and Safety Be familiar with and work within the health and safety policy and procedures, following agreed risk assessments and risk management plans. Be responsible for complying with Health and Safety regulations and have regard for the health, safety and welfare of self and others. Conduct fire drills and test alarms, smoke detectors and other safety equipment as required. Ensure Health and Safety folders are accurately completed in a timely manner. Report any issues, incidents or concerns in respect of Health and Safety to the line manager or local Health and Safety Advisor. Use PPE (Personal Protective Equipment) provided in line with guidance and training at all times as appropriate. Use all other equipment in accordance with manufacturer's instructions and organisational guidelines and training. What you'll get in return Comprehensive Induction Programme including paid time to attend Competitive rates of pay Pension Continuous learning and development opportunities, including access to bespoke training Health cash back scheme 28 days annual leave for full-time employees increases to a maximum of 30 days based on length of service Additionally, one day annual leave for your birthday! £500 recommend a friend scheme Apprenticeships in Health & Social Care, Business Leadership & Management Opportunities to develop through our Leadership Development Programme #
May 16, 2024
Full time
ADULT SUPPORT WORKER- CHESTERFIELD Your new company Our client offers person-centred, independent living options across the whole care pathway - including outreach support to access the community, various supported living options and supporting those with complex physical, learning or mental health needs and developmental disorders. Every person they support has their own tenancy agreement and their own from door - the emphasis is on delivering support that is grounded in the individuals needs, wishes and aspirations of the person receiving it. The organisation pride themselves on positive risk-taking and working in a person-centred way at all times. Your new role To provide support to individuals in order to enable them to achieve as much independence and autonomy as possible and participate in a wide range of experiences of their choosing. All employees in this role are required to be vigilant and proactive in reporting any safeguarding concerns they may have about vulnerable individuals in their care. This includes reporting concerns about abuse, neglect, and exploitation, as well as concerns about the general wellbeing of vulnerable individuals. As such, Area Managers, Team Managers, and Support Workers must be fully aware of their responsibility. What you'll need to succeed A minimum of 1 year's experience working as a Support Worker, we will consider experience with various client groups or lived experience that is recent. Job Description Support and Care Support individuals to lead a full and active life in line with their wishes and choices, considering their assessed needs. Get to know people as individuals, what is important to them, how they want to be supported and what they want to achieve. Have a flexible and innovative approach to facilitating and supporting the people who use our service in decision-making, promoting choice and involvement at all times. Provide individuals with emotional support when needed whilst maintaining a person-centred approach with all aspects of individuals' support, adapting to their different individual needs. Support individuals to participate in their chosen activities and to access other services and facilities within their community. Support individuals in achieving their outcomes in the way that they choose. Support individuals to maintain and extend an appropriate circle of support (friends, family etc) in accordance with their wishes. Support individuals to manage their finances responsibly as required in accordance with safeguarding procedures, support plans and risk assessments in line with the organisation's policies and procedures. Support individuals to manage their medication responsibly as required in accordance with safeguarding procedures, support plans and risk assessments in line with the organisation's policies and procedures and following any other relevant guidance provided by health professionals. In registered services, NICE guidelines will also apply. Support individuals to maintain a clean and safe environment appropriate to their needs. Team Working Work positively with others who have a role in the life of those we support, both within and outside the organisation. Provide an informal point of contact for those in the service user's circle of support (e.g. families, social workers) Contribute to positive team-work, ensuring consistency by following, reviewing and updating agreed support plans. Attend and participate in individuals' reviews as required. Attend and participate in regular individual and group supervisions, implementing agreed action plans. Contribute to a working environment that enables new and existing staff to feel valued and able to seek guidance if needed. Work positively with colleagues in order to ensure difficulties are resolved as a team (e.g. staffing services) Ensure communication is positive and professional at all times, whether spoken or written Present the service in a positive light and be proactive in making suggestions for how to improve the service. Planning, Organising and Recording Ensure relevant records are accurately maintained and completed in a timely manner consistent with organisational policies and procedures. Accurately report and record any incidents and accidents to the appropriate persons, in line with policy and procedures including the use of ERIC (Eden Recording Information Collecting system) Maintain accurate finance records for individuals in line with organisational guidelines, policies and procedures. Accurately report and record any issues related to the care and support of individuals in order to effectively monitor their health and wellbeing, in line with regulatory requirements. Participate in the assessment, planning, implementation and evaluation of support and care plans in partnership with individuals and others involved in their support. Health and Safety Be familiar with and work within the health and safety policy and procedures, following agreed risk assessments and risk management plans. Be responsible for complying with Health and Safety regulations and have regard for the health, safety and welfare of self and others. Conduct fire drills and test alarms, smoke detectors and other safety equipment as required. Ensure Health and Safety folders are accurately completed in a timely manner. Report any issues, incidents or concerns in respect of Health and Safety to the line manager or local Health and Safety Advisor. Use PPE (Personal Protective Equipment) provided in line with guidance and training at all times as appropriate. Use all other equipment in accordance with manufacturer's instructions and organisational guidelines and training. What you'll get in return Comprehensive Induction Programme including paid time to attend Competitive rates of pay Pension Continuous learning and development opportunities, including access to bespoke training Health cash back scheme 28 days annual leave for full-time employees increases to a maximum of 30 days based on length of service Additionally, one day annual leave for your birthday! £500 recommend a friend scheme Apprenticeships in Health & Social Care, Business Leadership & Management Opportunities to develop through our Leadership Development Programme #
ADULT SUPPORT WORKER- SHIREBROOK- DRIVERS REQUIRED Your new company Our client offers person-centred, independent living options across the whole care pathway - including outreach support to access the community, various supported living options and supporting those with complex physical, learning or mental health needs and developmental disorders. Every person they support has their own tenancy agreement and their own from door - the emphasis is on delivering support that is grounded in the individuals needs, wishes and aspirations of the person receiving it. The organisation pride themselves on positive risk-taking and working in a person-centred way at all times. Your new role To provide support to individuals in order to enable them to achieve as much independence and autonomy as possible and participate in a wide range of experiences of their choosing. All employees in this role are required to be vigilant and proactive in reporting any safeguarding concerns they may have about vulnerable individuals in their care. This includes reporting concerns about abuse, neglect, and exploitation, as well as concerns about the general wellbeing of vulnerable individuals. As such, Area Managers, Team Managers, and Support Workers must be fully aware of their responsibility. What you'll need to succeed A minimum of 1 year's experience working as a Support Worker, we will consider experience with various client groups or lived experience that is recent. UK driving licence Job Description Support and Care Support individuals to lead a full and active life in line with their wishes and choices, considering their assessed needs. Get to know people as individuals, what is important to them, how they want to be supported and what they want to achieve. Have a flexible and innovative approach to facilitating and supporting the people who use our service in decision-making, promoting choice and involvement at all times. Provide individuals with emotional support when needed whilst maintaining a person-centred approach with all aspects of individuals' support, adapting to their different individual needs. Support individuals to participate in their chosen activities and to access other services and facilities within their community. Support individuals in achieving their outcomes in the way that they choose. Support individuals to maintain and extend an appropriate circle of support (friends, family etc) in accordance with their wishes. Support individuals to manage their finances responsibly as required in accordance with safeguarding procedures, support plans and risk assessments in line with the organisation's policies and procedures. Support individuals to manage their medication responsibly as required in accordance with safeguarding procedures, support plans and risk assessments in line with the organisation's policies and procedures and following any other relevant guidance provided by health professionals. In registered services, NICE guidelines will also apply. Support individuals to maintain a clean and safe environment appropriate to their needs. Be respectful to individuals at all times, promoting their dignity, privacy and individuality, ensuring that confidentiality is maintained. Enable individuals to make their own choices and decisions by providing information to them in a way they can understand, in order to support them to have a voice and be heard. Sensitively and respectfully support individuals with their personal care/hygiene and healthcare as required. Raise individuals' awareness of healthy living and enable, encourage and support them to maintain a healthy lifestyle, providing guidance as needed. Ensure that individuals are supported in line with their individual support and care plans and participate in the development of support plans as required. Ensure that individuals are supported in line with their individual risk assessments and participate in the development of risk assessments as required. Ensure that individuals are supported in line with the Mental Capacity Act. Provide housing related support, including enabling individuals to maintain their tenancy where applicable. Support people who challenge, using agreed, person-centred methods in line with their individual support plans and risk assessments, and the relevant training provided. Undertake key-working responsibilities as directed. Team Working Work positively with others who have a role in the life of those we support, both within and outside the organisation. Provide an informal point of contact for those in the service user's circle of support (e.g. families, social workers) Contribute to positive team-work, ensuring consistency by following, reviewing and updating agreed support plans. Attend and participate in individuals' reviews as required. Attend and participate in regular individual and group supervisions, implementing agreed action plans. Contribute to a working environment that enables new and existing staff to feel valued and able to seek guidance if needed. Work positively with colleagues in order to ensure difficulties are resolved as a team (e.g. staffing services) Ensure communication is positive and professional at all times, whether spoken or written Present the service in a positive light and be proactive in making suggestions for how to improve the service. Planning, Organising and Recording Ensure relevant records are accurately maintained and completed in a timely manner consistent with organisational policies and procedures. Accurately report and record any incidents and accidents to the appropriate persons, in line with policy and procedures including the use of ERIC (Eden Recording Information Collecting system) Maintain accurate finance records for individuals in line with organisational guidelines, policies and procedures. Accurately report and record any issues related to the care and support of individuals in order to effectively monitor their health and wellbeing, in line with regulatory requirements. Participate in the assessment, planning, implementation and evaluation of support and care plans in partnership with individuals and others involved in their support. Health and Safety Be familiar with and work within the health and safety policy and procedures, following agreed risk assessments and risk management plans. Be responsible for complying with Health and Safety regulations and have regard for the health, safety and welfare of self and others. Conduct fire drills and test alarms, smoke detectors and other safety equipment as required. Ensure Health and Safety folders are accurately completed in a timely manner. Report any issues, incidents or concerns in respect of Health and Safety to the line manager or local Health and Safety Advisor. Use PPE (Personal Protective Equipment) provided in line with guidance and training at all times as appropriate. Use all other equipment in accordance with manufacturer's instructions and organisational guidelines and training. What you'll get in return Comprehensive Induction Programme including paid time to attend Competitive rates of pay Pension Continuous learning and development opportunities, including access to bespoke training Health cash back scheme 28 days annual leave for full-time employees increases to a maximum of 30 days based on length of service Additionally, one day annual leave for your birthday! £500 recommend a friend scheme Apprenticeships in Health & Social Care, Business Leadership & Management Opportunities to develop through our Leadership Development Programme #
May 16, 2024
Full time
ADULT SUPPORT WORKER- SHIREBROOK- DRIVERS REQUIRED Your new company Our client offers person-centred, independent living options across the whole care pathway - including outreach support to access the community, various supported living options and supporting those with complex physical, learning or mental health needs and developmental disorders. Every person they support has their own tenancy agreement and their own from door - the emphasis is on delivering support that is grounded in the individuals needs, wishes and aspirations of the person receiving it. The organisation pride themselves on positive risk-taking and working in a person-centred way at all times. Your new role To provide support to individuals in order to enable them to achieve as much independence and autonomy as possible and participate in a wide range of experiences of their choosing. All employees in this role are required to be vigilant and proactive in reporting any safeguarding concerns they may have about vulnerable individuals in their care. This includes reporting concerns about abuse, neglect, and exploitation, as well as concerns about the general wellbeing of vulnerable individuals. As such, Area Managers, Team Managers, and Support Workers must be fully aware of their responsibility. What you'll need to succeed A minimum of 1 year's experience working as a Support Worker, we will consider experience with various client groups or lived experience that is recent. UK driving licence Job Description Support and Care Support individuals to lead a full and active life in line with their wishes and choices, considering their assessed needs. Get to know people as individuals, what is important to them, how they want to be supported and what they want to achieve. Have a flexible and innovative approach to facilitating and supporting the people who use our service in decision-making, promoting choice and involvement at all times. Provide individuals with emotional support when needed whilst maintaining a person-centred approach with all aspects of individuals' support, adapting to their different individual needs. Support individuals to participate in their chosen activities and to access other services and facilities within their community. Support individuals in achieving their outcomes in the way that they choose. Support individuals to maintain and extend an appropriate circle of support (friends, family etc) in accordance with their wishes. Support individuals to manage their finances responsibly as required in accordance with safeguarding procedures, support plans and risk assessments in line with the organisation's policies and procedures. Support individuals to manage their medication responsibly as required in accordance with safeguarding procedures, support plans and risk assessments in line with the organisation's policies and procedures and following any other relevant guidance provided by health professionals. In registered services, NICE guidelines will also apply. Support individuals to maintain a clean and safe environment appropriate to their needs. Be respectful to individuals at all times, promoting their dignity, privacy and individuality, ensuring that confidentiality is maintained. Enable individuals to make their own choices and decisions by providing information to them in a way they can understand, in order to support them to have a voice and be heard. Sensitively and respectfully support individuals with their personal care/hygiene and healthcare as required. Raise individuals' awareness of healthy living and enable, encourage and support them to maintain a healthy lifestyle, providing guidance as needed. Ensure that individuals are supported in line with their individual support and care plans and participate in the development of support plans as required. Ensure that individuals are supported in line with their individual risk assessments and participate in the development of risk assessments as required. Ensure that individuals are supported in line with the Mental Capacity Act. Provide housing related support, including enabling individuals to maintain their tenancy where applicable. Support people who challenge, using agreed, person-centred methods in line with their individual support plans and risk assessments, and the relevant training provided. Undertake key-working responsibilities as directed. Team Working Work positively with others who have a role in the life of those we support, both within and outside the organisation. Provide an informal point of contact for those in the service user's circle of support (e.g. families, social workers) Contribute to positive team-work, ensuring consistency by following, reviewing and updating agreed support plans. Attend and participate in individuals' reviews as required. Attend and participate in regular individual and group supervisions, implementing agreed action plans. Contribute to a working environment that enables new and existing staff to feel valued and able to seek guidance if needed. Work positively with colleagues in order to ensure difficulties are resolved as a team (e.g. staffing services) Ensure communication is positive and professional at all times, whether spoken or written Present the service in a positive light and be proactive in making suggestions for how to improve the service. Planning, Organising and Recording Ensure relevant records are accurately maintained and completed in a timely manner consistent with organisational policies and procedures. Accurately report and record any incidents and accidents to the appropriate persons, in line with policy and procedures including the use of ERIC (Eden Recording Information Collecting system) Maintain accurate finance records for individuals in line with organisational guidelines, policies and procedures. Accurately report and record any issues related to the care and support of individuals in order to effectively monitor their health and wellbeing, in line with regulatory requirements. Participate in the assessment, planning, implementation and evaluation of support and care plans in partnership with individuals and others involved in their support. Health and Safety Be familiar with and work within the health and safety policy and procedures, following agreed risk assessments and risk management plans. Be responsible for complying with Health and Safety regulations and have regard for the health, safety and welfare of self and others. Conduct fire drills and test alarms, smoke detectors and other safety equipment as required. Ensure Health and Safety folders are accurately completed in a timely manner. Report any issues, incidents or concerns in respect of Health and Safety to the line manager or local Health and Safety Advisor. Use PPE (Personal Protective Equipment) provided in line with guidance and training at all times as appropriate. Use all other equipment in accordance with manufacturer's instructions and organisational guidelines and training. What you'll get in return Comprehensive Induction Programme including paid time to attend Competitive rates of pay Pension Continuous learning and development opportunities, including access to bespoke training Health cash back scheme 28 days annual leave for full-time employees increases to a maximum of 30 days based on length of service Additionally, one day annual leave for your birthday! £500 recommend a friend scheme Apprenticeships in Health & Social Care, Business Leadership & Management Opportunities to develop through our Leadership Development Programme #
Supply Chain Customer Advisor Supply Chain Customer Service Advisor Responsibilities: Be the go-to person for operational teams when they encounter purchasing problems. Work with suppliers to resolve these issues to the satisfaction of the operational contact. Assist locations in requesting new suppliers. Ensure they follow the correct procedures during supplier onboarding. Be the go-to person for operational teams when they encounter purchasing problems. Work with suppliers to resolve these issues to the satisfaction of the operational contact. Communicate with suppliers regarding unit openings and closures. Request new accounts for units and confirm with operational teams. Help suppliers with PDF invoicing queries. Handle complaints promptly by liaising with suppliers. Ensure timely responses and resolution. Keep the CSL updated with default price levels and other relevant information. Add new units and make the necessary changes based on supply chain requests. Coordinate price level changes with suppliers. Address queries related to unit prices. Skills needed: Can handle pressure well and prioritise effectively. Takes individual responsibility. Passionate about providing excellent customer service. Excellent at handling customers. Analyses and acts on management information. Focused on achieving goals. Strong verbal and written communication skills. Highly motivated and ready for industry changes. Thrives in a fast-paced, competitive environment. #
May 16, 2024
Full time
Supply Chain Customer Advisor Supply Chain Customer Service Advisor Responsibilities: Be the go-to person for operational teams when they encounter purchasing problems. Work with suppliers to resolve these issues to the satisfaction of the operational contact. Assist locations in requesting new suppliers. Ensure they follow the correct procedures during supplier onboarding. Be the go-to person for operational teams when they encounter purchasing problems. Work with suppliers to resolve these issues to the satisfaction of the operational contact. Communicate with suppliers regarding unit openings and closures. Request new accounts for units and confirm with operational teams. Help suppliers with PDF invoicing queries. Handle complaints promptly by liaising with suppliers. Ensure timely responses and resolution. Keep the CSL updated with default price levels and other relevant information. Add new units and make the necessary changes based on supply chain requests. Coordinate price level changes with suppliers. Address queries related to unit prices. Skills needed: Can handle pressure well and prioritise effectively. Takes individual responsibility. Passionate about providing excellent customer service. Excellent at handling customers. Analyses and acts on management information. Focused on achieving goals. Strong verbal and written communication skills. Highly motivated and ready for industry changes. Thrives in a fast-paced, competitive environment. #
Client Name: York and Scarborough Teaching Hospitals NHS Foundation Trust Role: Locum Consultant Nuclear Medicine Radiologist Rates: 110- 130 per hour dependant on experience. Inside IR35 only Shifts: Monday-Friday, full or part time considered. Starting ASAP for as long as possible. Subspecialty interest in radionuclide radiology / nuclear medicine Must hold a Practitioner Licence authorising the practitioner to administer radioactive substances as provided by the Administration of Radioactive Substances Advisory Committee (ARSAC). Role will include the justification and authorisation of imaging requests, reporting of diagnostic nuclear medicine studies and providing appropriate support to the department as an authorised practitioner. Location: York, North Yorkshire Benefits: Access to The Support Hub - our support service to help support your mental health and well-being and enable you to deliver outstanding care. First sight of jobs across multiple NHS trusts Competitive pay rates A dedicated Recruitment Consultant Free CPD courses and career support with Medacs Academy Lucrative referral scheme Revalidation support 24/7/365 service - we're available when you need us A fantastic opportunity has become available for a dedicated, skilled, and knowledgeable Locum Radiology Consultant to join the prestigious York and Scarborough Teaching Hospitals NHS Foundation Trust . Working flexibly, you will be acting as an expert consultant to the referring physician, analysing images to help diagnose, monitor, and treat various conditions, diseases, and injuries. Working alongside a friendly, multidisciplinary team of dedicated healthcare professionals, you will be using some of the most advanced imaging technology in the country, pioneering the use of CT, MRI, PET, and fusion imaging. As a specialist in the Radiology team at York and Scarborough Teaching Hospitals NHS Foundation Trust , you will have access to a wide range of development and support packages to ensure you can develop your knowledge in your area of particular interest or explore new intervention techniques. General key skills In addition to your qualifications as a Radiology Consultant you will have: Quick thinking abilities An analytical mind Patience and the ability to remain calm in stressful situations Excellent attention to detail Problem-solving skills Excellent timekeeping The ability to work well under pressure A desire to improve and develop knowledge and skills Main Duties/Responsibilities As a Radiologist you will: Use images to diagnose, treat and manage a variety of medical conditions and diseases. Offer specialist expertise and guidance to other doctors, clinicians, and staff. Liaise with medical and non-medical staff to ensure quality treatment. Elect appropriate radiology techniques for patient diagnosis and undertake minimally invasive techniques to guide and direct a variety of interventional treatments. Actively support patients and their families, communicating clinical information to explain findings using a variety of methods to ensure practical understanding. Communicate with patients on shared patient decision making Work in and where appropriate, lead a multidisciplinary team Assess and prioritise patient/client requirements, delegating effectively to others. Recognise, review, and report a patient's condition and any changes to the patient and the multidisciplinary team. Performing basic administrative and clerical tasks. Qualifications/Licenses/Certifications Essential Be a GMC registered Doctor (you do NOT need to be on the Specialist Register). Have relevant experience at Consultant level, or references to support your transition up to Consultant level. Hold evidence of stand-alone Right to Work in the UK (unfortunately locum jobs aren't able to offer visa sponsorship). You will need to pass an enhanced background check (DBS). If you are looking for a Locum Consultant Radiologist role within a trust that continuously strives to achieve excellence and embody its core values, apply today and be a part of something amazing.
May 16, 2024
Full time
Client Name: York and Scarborough Teaching Hospitals NHS Foundation Trust Role: Locum Consultant Nuclear Medicine Radiologist Rates: 110- 130 per hour dependant on experience. Inside IR35 only Shifts: Monday-Friday, full or part time considered. Starting ASAP for as long as possible. Subspecialty interest in radionuclide radiology / nuclear medicine Must hold a Practitioner Licence authorising the practitioner to administer radioactive substances as provided by the Administration of Radioactive Substances Advisory Committee (ARSAC). Role will include the justification and authorisation of imaging requests, reporting of diagnostic nuclear medicine studies and providing appropriate support to the department as an authorised practitioner. Location: York, North Yorkshire Benefits: Access to The Support Hub - our support service to help support your mental health and well-being and enable you to deliver outstanding care. First sight of jobs across multiple NHS trusts Competitive pay rates A dedicated Recruitment Consultant Free CPD courses and career support with Medacs Academy Lucrative referral scheme Revalidation support 24/7/365 service - we're available when you need us A fantastic opportunity has become available for a dedicated, skilled, and knowledgeable Locum Radiology Consultant to join the prestigious York and Scarborough Teaching Hospitals NHS Foundation Trust . Working flexibly, you will be acting as an expert consultant to the referring physician, analysing images to help diagnose, monitor, and treat various conditions, diseases, and injuries. Working alongside a friendly, multidisciplinary team of dedicated healthcare professionals, you will be using some of the most advanced imaging technology in the country, pioneering the use of CT, MRI, PET, and fusion imaging. As a specialist in the Radiology team at York and Scarborough Teaching Hospitals NHS Foundation Trust , you will have access to a wide range of development and support packages to ensure you can develop your knowledge in your area of particular interest or explore new intervention techniques. General key skills In addition to your qualifications as a Radiology Consultant you will have: Quick thinking abilities An analytical mind Patience and the ability to remain calm in stressful situations Excellent attention to detail Problem-solving skills Excellent timekeeping The ability to work well under pressure A desire to improve and develop knowledge and skills Main Duties/Responsibilities As a Radiologist you will: Use images to diagnose, treat and manage a variety of medical conditions and diseases. Offer specialist expertise and guidance to other doctors, clinicians, and staff. Liaise with medical and non-medical staff to ensure quality treatment. Elect appropriate radiology techniques for patient diagnosis and undertake minimally invasive techniques to guide and direct a variety of interventional treatments. Actively support patients and their families, communicating clinical information to explain findings using a variety of methods to ensure practical understanding. Communicate with patients on shared patient decision making Work in and where appropriate, lead a multidisciplinary team Assess and prioritise patient/client requirements, delegating effectively to others. Recognise, review, and report a patient's condition and any changes to the patient and the multidisciplinary team. Performing basic administrative and clerical tasks. Qualifications/Licenses/Certifications Essential Be a GMC registered Doctor (you do NOT need to be on the Specialist Register). Have relevant experience at Consultant level, or references to support your transition up to Consultant level. Hold evidence of stand-alone Right to Work in the UK (unfortunately locum jobs aren't able to offer visa sponsorship). You will need to pass an enhanced background check (DBS). If you are looking for a Locum Consultant Radiologist role within a trust that continuously strives to achieve excellence and embody its core values, apply today and be a part of something amazing.
Customer Service Advisor Customer Service Advisor To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event daysTo process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelinesTo ensure all products purchased for dispatch by post are dispatched within agreed timelines.To assist with the set-up of all sales platformsTo deliver an excellent customer experience, exercising flexibility to provide a personalised service exceeding our customers' expectations.To maximise all sales opportunities by engaging and understanding the customer's requirements.To carry out any other tasks as directed by your line manager.To ensure your working space is always kept clean and tidy, adhering to the business' clear desk policy.To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelinesTo role model behaviours by providing shadowing, support, and monitoring for event day and part-timestaff as required.There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks. Behaviour and SkillsTo be a role model for all the client's values and ways of working - walk the talk.To exude a can-do attitudeTo be flexible and agile and always ready to adapt when things don't go to plan.To be an ambassador for businessTo act in a manner that supports the business' vision and values at all times.Strong verbal and written communication skillsExcellent teamworkProactive and positive attitudeResilient in difficult situationsGood computer and numeracy skillsAble to give and receive feedback from colleagues.Understands who drives customer satisfaction and behaviour.Takes ownership and follows up on any issues, makes well-considered and timely decisions.Strong understanding of sales systemsPerformance management toolsDevelopment opportunities within the roleHours: 37.5 hours a week - including occasional time on Saturdays which is given back in lieu.9am - 5pmFree car parkingFree entrance to eventsSalary: £25k per annum #
May 16, 2024
Full time
Customer Service Advisor Customer Service Advisor To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event daysTo process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelinesTo ensure all products purchased for dispatch by post are dispatched within agreed timelines.To assist with the set-up of all sales platformsTo deliver an excellent customer experience, exercising flexibility to provide a personalised service exceeding our customers' expectations.To maximise all sales opportunities by engaging and understanding the customer's requirements.To carry out any other tasks as directed by your line manager.To ensure your working space is always kept clean and tidy, adhering to the business' clear desk policy.To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelinesTo role model behaviours by providing shadowing, support, and monitoring for event day and part-timestaff as required.There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks. Behaviour and SkillsTo be a role model for all the client's values and ways of working - walk the talk.To exude a can-do attitudeTo be flexible and agile and always ready to adapt when things don't go to plan.To be an ambassador for businessTo act in a manner that supports the business' vision and values at all times.Strong verbal and written communication skillsExcellent teamworkProactive and positive attitudeResilient in difficult situationsGood computer and numeracy skillsAble to give and receive feedback from colleagues.Understands who drives customer satisfaction and behaviour.Takes ownership and follows up on any issues, makes well-considered and timely decisions.Strong understanding of sales systemsPerformance management toolsDevelopment opportunities within the roleHours: 37.5 hours a week - including occasional time on Saturdays which is given back in lieu.9am - 5pmFree car parkingFree entrance to eventsSalary: £25k per annum #