2nd Line Hardware Support Duration: 2 Months (possible extension) Day Rate 160 per day Inside IR35 Onsite 5 days a week in Doncaster (sometimes to Preston site) - 8-5pm - Monday to Friday Join our dynamic ICT team as we embark on an exciting mobile refresh project. We're seeking a proactive and dynamic individual to provide temporary 2nd line support assistance. This is an excellent opportunity to work both independently and collaboratively, supporting hardware and software for Samsung Android tablets and phones using Intune. Key Responsibilities: Provide basic Level 2 support, including greeting walk-in customers and logging faults. Troubleshoot and configure computer and mobile hardware/software. Offer remote support for software fault finding and resolution. Set up laptops for new users. Log cases promptly within the helpdesk system and update spreadsheets. Escalate problems when necessary to supervisors or other ICT departments. Retain ownership of incidents and monitor until resolution. Handle hardware shipping with DPD. Manage Intune device removal and compliance checks. Configure accounts and install software. Additional Tasks: Provide backup/overflow telephone cover for ICT Helpdesk as required. Requirements: Broad range of skills covering both hardware and software. Experience with Samsung Android tablets and phones. Proficiency in Intune from Excel spreadsheet. Strong troubleshooting skills and ability to work independently. Proactive, customer-focused attitude with excellent communication skills. Ability to display a "can do" attitude at all times. Concept is an equal opportunity employer. We encourage applications from all qualified individuals.
May 15, 2024
Contractor
2nd Line Hardware Support Duration: 2 Months (possible extension) Day Rate 160 per day Inside IR35 Onsite 5 days a week in Doncaster (sometimes to Preston site) - 8-5pm - Monday to Friday Join our dynamic ICT team as we embark on an exciting mobile refresh project. We're seeking a proactive and dynamic individual to provide temporary 2nd line support assistance. This is an excellent opportunity to work both independently and collaboratively, supporting hardware and software for Samsung Android tablets and phones using Intune. Key Responsibilities: Provide basic Level 2 support, including greeting walk-in customers and logging faults. Troubleshoot and configure computer and mobile hardware/software. Offer remote support for software fault finding and resolution. Set up laptops for new users. Log cases promptly within the helpdesk system and update spreadsheets. Escalate problems when necessary to supervisors or other ICT departments. Retain ownership of incidents and monitor until resolution. Handle hardware shipping with DPD. Manage Intune device removal and compliance checks. Configure accounts and install software. Additional Tasks: Provide backup/overflow telephone cover for ICT Helpdesk as required. Requirements: Broad range of skills covering both hardware and software. Experience with Samsung Android tablets and phones. Proficiency in Intune from Excel spreadsheet. Strong troubleshooting skills and ability to work independently. Proactive, customer-focused attitude with excellent communication skills. Ability to display a "can do" attitude at all times. Concept is an equal opportunity employer. We encourage applications from all qualified individuals.
IT Technician Gloucester - 5 days on site 33,000 + Benefits including: 25 days holiday rising to 30, generous pension, cycle to work scheme, free lunch, parking and ongoing training and development. This is a fantastic opportunity for you, an experienced IT Technician, or IT Support Engineer, to join a leading organisation based in central Gloucester. You will be a key member of the IT department and help to ensure a first-class support function across the full IT Infrastructure, including networks, hardware, software and security. Key duties for the IT Technician / IT Support Engineer include: Ensure equipment throughout the organisation is maintained in good working order and resolve any day-to-day problems as they arise Manage the performance and maintenance of the software platforms which run the whole organisation Monitor the use of IT throughout the organisation, ensuring access to the network and applications is suitably controlled and that cyber security provision is robust Manage the maintenance of other IT operated through the network, e.g. telephone system, CCTV Provide technical support for users. 1st line and 2nd line / Desktop Support Provide IT training when required Help deliver and manage projects through the research, analysis and planning phase to the implementation and review of the project Manage inventory of hardware and software Perform and check backups In order to be successful in your application for the IT Technician position, you should have: Excellent proficiency in IT, including hardware configuration and diagnostics, network management, system implementation and control, system security and risk management Enthusiasm, drive and a proactive attitude to cope with the many demands placed on this busy department Outstanding customer care Excellent communication skills, able to work well within a small team and establish good working relationships with all users The ability to work under pressure and prioritise workload effectively Be capable of showing initiative, including the ability to think ahead and work flexibly A willingness to learn and develop as technology and best practice evolves Good to excellent knowledge of Microsoft desktop and server operating systems, Microsoft Active Directory, Microsoft Azure/Entra ID/Office 365 platform, This really is an outstanding opportunity which will go quickly, so if you are an IT Technician, or IT Support Engineer, with a wide range of skills as listed above, please send your CV to me today.
May 15, 2024
Full time
IT Technician Gloucester - 5 days on site 33,000 + Benefits including: 25 days holiday rising to 30, generous pension, cycle to work scheme, free lunch, parking and ongoing training and development. This is a fantastic opportunity for you, an experienced IT Technician, or IT Support Engineer, to join a leading organisation based in central Gloucester. You will be a key member of the IT department and help to ensure a first-class support function across the full IT Infrastructure, including networks, hardware, software and security. Key duties for the IT Technician / IT Support Engineer include: Ensure equipment throughout the organisation is maintained in good working order and resolve any day-to-day problems as they arise Manage the performance and maintenance of the software platforms which run the whole organisation Monitor the use of IT throughout the organisation, ensuring access to the network and applications is suitably controlled and that cyber security provision is robust Manage the maintenance of other IT operated through the network, e.g. telephone system, CCTV Provide technical support for users. 1st line and 2nd line / Desktop Support Provide IT training when required Help deliver and manage projects through the research, analysis and planning phase to the implementation and review of the project Manage inventory of hardware and software Perform and check backups In order to be successful in your application for the IT Technician position, you should have: Excellent proficiency in IT, including hardware configuration and diagnostics, network management, system implementation and control, system security and risk management Enthusiasm, drive and a proactive attitude to cope with the many demands placed on this busy department Outstanding customer care Excellent communication skills, able to work well within a small team and establish good working relationships with all users The ability to work under pressure and prioritise workload effectively Be capable of showing initiative, including the ability to think ahead and work flexibly A willingness to learn and develop as technology and best practice evolves Good to excellent knowledge of Microsoft desktop and server operating systems, Microsoft Active Directory, Microsoft Azure/Entra ID/Office 365 platform, This really is an outstanding opportunity which will go quickly, so if you are an IT Technician, or IT Support Engineer, with a wide range of skills as listed above, please send your CV to me today.
Role: The HR Director will oversee HR and people operations functions within Longview Philanthropy, including hiring, onboarding, payroll, visa administration, and benefits administration. They will manage other staff who work on these functions, and serve as an independent, senior member of our operations team. Location: London (in office) or US (remote) Note that remote candidates must be able to regularly work 3 hours overlapping with usual UK hours (9am - 6pm) Starting Salary: £65,000 - £80,000 and a competitive benefits package. Application Deadline: We will be reviewing applications on a rolling basis. How to apply To apply, complete this form . You'll be asked to provide your CV and answer questions about your work experience and interest. We aim to respond to candidates to let them know if they are advancing within 10 days. About Longview Philanthropy Longview Philanthropy's mission and activities Longview Philanthropy is a non-profit based in the UK and US. We design and execute bespoke giving strategies for major donors. Our grant recommendations are driven by the conviction that we can use evidence and reason to find the highest-impact donation opportunities. We focus on global challenges that could transform our future for many generations to come, including AI safety and governance, biosecurity, and nuclear weapons policy. Everything we offer is free-of-charge, independent, and often reviewed by external experts. We currently advise donors worldwide. We have recommended >$10m grants annually since our founding, and we have plans to scale up our giving. Impact in this role In this role, you'll support the Longview team to effectively deploy over $10M per year to reduce the risk of a major global catastrophe, such as a nuclear war between great powers, an engineered pandemic, or the misuse of advanced artificial intelligence. Your work will support all Longview employees, from their initial application and throughout their time at Longview. You will ensure that we are compliant with all relevant HR and employment laws. You'll play a key role in ensuring that our organisation's culture and personnel policies help us advance our ambitious goals. Longview Philanthropy's team culture We are a collaborative, dedicated and positive team. We are all deeply motivated by the work that we do and the impact we can have. We are an ambitious organisation with a culture of clear communication, commitment to excellence, direct feedback, ownership over our work and a strong focus on outcomes. Responsibilities The HR Director will have overall responsibility (either directly or via their direct reports) for several critical areas of our work, including: Developing and implementing priorities for how Longview can improve its HR. Developing our HR policies and handbooks (UK & US) to ensure they are compliant, clear, and comprehensive. Ensuring our policies and benefits are administered compliantly and efficiently Ensuring we have excellent and comprehensive onboarding and offboarding processes. Training our managers to be aware of critical people management policies, specifically how to handle performance concerns. If necessary, implementing Performance Improvement Plans. Managing non-standard employment cases such as employing someone in a country we don't operate in or probation extensions. Building processes for managing various types of leave, such as parental and sabbatical leave Helping staff develop leave and transition plans to manage workloads and responsibilities. Understanding and managing employment legal compliance and risk reduction. Managing and mentoring our Operations Associate, who works on these and other critical operations tasks. The HR Director will assist them in their professional development towards a senior HR role and mentor them to assume management responsibilities. Overseeing many of our day-to-day HR-related activities such as: Applying for and managing visas on behalf of staff Overseeing UK & US Payroll Answering policy and HR-related questions from staff The successful candidate will report to Katie Hearsum , COO, and ideally would be able to start as soon as possible. Who Should Apply for This Role? The ideal candidate will demonstrate the following attributes: Experience Three or more years of experience in HR, especially for nonprofits Experience with US or UK employment law and operations Experience with sensitive HR tasks, such as administering performance improvement plans and writing organizational policies Experience managing payroll, especially for an international organization Experience managing operations staff Experience with and ability to work independently, with minimal day-to-day supervision, in a senior-level position Abilities and Attributes Knowledge of UK or US employment law and compliance procedures Demonstrated ability to juggle multiple projects with competing deadlines and priorities Outstanding attention to detail - ability to execute tasks without error Proactive and able to continually improve our systems to increase the impact of the research and grantmaking teams Able to balance compliance, efficiency, and supporting staff in achieving Longview's long term growth Commitment to maintaining appropriate levels of confidentiality with personnel information and other sensitive data Ability to use discretion and good judgment in daily work Ability to put work in context: someone who consistently views individual tasks as part of its wider project, keeping in mind the ultimate project purpose and aims Knowledge of US employment law and compliance procedures Experience applying for and managing visas, especially in the US and UK Experience with benefits administration, and especially benefit tax compliance Familiarity with the concepts of high-impact philanthropy and global catastrophic risks Ability to work in person from the Longview London office Salary, Benefits and Location This position is full-time, with a preference for candidates who can work in person from our beautiful East London office office. However, we will also consider remote candidates based in the US. We may be able to sponsor US and UK work visas for this position. The salary for this position is £65,000 - £80,000, dependent on experience and skills. Benefits include: 25 days' holiday plus bank/ public holidays, 10% employer pension (or 10% 401k contribution for US employees), private healthcare including vision and dental, £5,000 per/year wellbeing budget, professional development budget, equipment budget, and a well-stocked office fridge Second stage: First round screening interview Third stage: Paid 3-hour work task We will pay candidates £50/hr for completing this stage. Fourth stage: interview (1 hour) & reference checks We will conduct interviews on a rolling basis starting May 2nd, 2024. More information on Longview's referencing process can be found here Fifth stage: In-person (in London) or remote 1-3-day work trial We recognise a work trial is a significant commitment. An honorarium will be provided to all candidates who complete a work trial and travel and accommodation costs will be reimbursed. We are keen to work with the final candidate(s) to ensure they are able to complete a work trial, and aim to be flexible and accommodating. We recognize it may not be possible in all cases. Please reach out if you are interested in applying but think you'd be unable to complete a work trial. The starting date for the position will be determined together with the successful applicant. The ideal candidate would start by late May 2024. Longview Philanthropy is an equal-opportunity employer and we aim to employ people with many different experiences, perspectives and backgrounds who share our passion and believe in our mission. We do not discriminate on the basis of ethnicity, religion, nationality, gender, sexual orientation, age, marital status, or disability status. We are happy to make any reasonable accommodations necessary to welcome all to our workplace. Please contact us to discuss adjustments to the application process.
May 14, 2024
Full time
Role: The HR Director will oversee HR and people operations functions within Longview Philanthropy, including hiring, onboarding, payroll, visa administration, and benefits administration. They will manage other staff who work on these functions, and serve as an independent, senior member of our operations team. Location: London (in office) or US (remote) Note that remote candidates must be able to regularly work 3 hours overlapping with usual UK hours (9am - 6pm) Starting Salary: £65,000 - £80,000 and a competitive benefits package. Application Deadline: We will be reviewing applications on a rolling basis. How to apply To apply, complete this form . You'll be asked to provide your CV and answer questions about your work experience and interest. We aim to respond to candidates to let them know if they are advancing within 10 days. About Longview Philanthropy Longview Philanthropy's mission and activities Longview Philanthropy is a non-profit based in the UK and US. We design and execute bespoke giving strategies for major donors. Our grant recommendations are driven by the conviction that we can use evidence and reason to find the highest-impact donation opportunities. We focus on global challenges that could transform our future for many generations to come, including AI safety and governance, biosecurity, and nuclear weapons policy. Everything we offer is free-of-charge, independent, and often reviewed by external experts. We currently advise donors worldwide. We have recommended >$10m grants annually since our founding, and we have plans to scale up our giving. Impact in this role In this role, you'll support the Longview team to effectively deploy over $10M per year to reduce the risk of a major global catastrophe, such as a nuclear war between great powers, an engineered pandemic, or the misuse of advanced artificial intelligence. Your work will support all Longview employees, from their initial application and throughout their time at Longview. You will ensure that we are compliant with all relevant HR and employment laws. You'll play a key role in ensuring that our organisation's culture and personnel policies help us advance our ambitious goals. Longview Philanthropy's team culture We are a collaborative, dedicated and positive team. We are all deeply motivated by the work that we do and the impact we can have. We are an ambitious organisation with a culture of clear communication, commitment to excellence, direct feedback, ownership over our work and a strong focus on outcomes. Responsibilities The HR Director will have overall responsibility (either directly or via their direct reports) for several critical areas of our work, including: Developing and implementing priorities for how Longview can improve its HR. Developing our HR policies and handbooks (UK & US) to ensure they are compliant, clear, and comprehensive. Ensuring our policies and benefits are administered compliantly and efficiently Ensuring we have excellent and comprehensive onboarding and offboarding processes. Training our managers to be aware of critical people management policies, specifically how to handle performance concerns. If necessary, implementing Performance Improvement Plans. Managing non-standard employment cases such as employing someone in a country we don't operate in or probation extensions. Building processes for managing various types of leave, such as parental and sabbatical leave Helping staff develop leave and transition plans to manage workloads and responsibilities. Understanding and managing employment legal compliance and risk reduction. Managing and mentoring our Operations Associate, who works on these and other critical operations tasks. The HR Director will assist them in their professional development towards a senior HR role and mentor them to assume management responsibilities. Overseeing many of our day-to-day HR-related activities such as: Applying for and managing visas on behalf of staff Overseeing UK & US Payroll Answering policy and HR-related questions from staff The successful candidate will report to Katie Hearsum , COO, and ideally would be able to start as soon as possible. Who Should Apply for This Role? The ideal candidate will demonstrate the following attributes: Experience Three or more years of experience in HR, especially for nonprofits Experience with US or UK employment law and operations Experience with sensitive HR tasks, such as administering performance improvement plans and writing organizational policies Experience managing payroll, especially for an international organization Experience managing operations staff Experience with and ability to work independently, with minimal day-to-day supervision, in a senior-level position Abilities and Attributes Knowledge of UK or US employment law and compliance procedures Demonstrated ability to juggle multiple projects with competing deadlines and priorities Outstanding attention to detail - ability to execute tasks without error Proactive and able to continually improve our systems to increase the impact of the research and grantmaking teams Able to balance compliance, efficiency, and supporting staff in achieving Longview's long term growth Commitment to maintaining appropriate levels of confidentiality with personnel information and other sensitive data Ability to use discretion and good judgment in daily work Ability to put work in context: someone who consistently views individual tasks as part of its wider project, keeping in mind the ultimate project purpose and aims Knowledge of US employment law and compliance procedures Experience applying for and managing visas, especially in the US and UK Experience with benefits administration, and especially benefit tax compliance Familiarity with the concepts of high-impact philanthropy and global catastrophic risks Ability to work in person from the Longview London office Salary, Benefits and Location This position is full-time, with a preference for candidates who can work in person from our beautiful East London office office. However, we will also consider remote candidates based in the US. We may be able to sponsor US and UK work visas for this position. The salary for this position is £65,000 - £80,000, dependent on experience and skills. Benefits include: 25 days' holiday plus bank/ public holidays, 10% employer pension (or 10% 401k contribution for US employees), private healthcare including vision and dental, £5,000 per/year wellbeing budget, professional development budget, equipment budget, and a well-stocked office fridge Second stage: First round screening interview Third stage: Paid 3-hour work task We will pay candidates £50/hr for completing this stage. Fourth stage: interview (1 hour) & reference checks We will conduct interviews on a rolling basis starting May 2nd, 2024. More information on Longview's referencing process can be found here Fifth stage: In-person (in London) or remote 1-3-day work trial We recognise a work trial is a significant commitment. An honorarium will be provided to all candidates who complete a work trial and travel and accommodation costs will be reimbursed. We are keen to work with the final candidate(s) to ensure they are able to complete a work trial, and aim to be flexible and accommodating. We recognize it may not be possible in all cases. Please reach out if you are interested in applying but think you'd be unable to complete a work trial. The starting date for the position will be determined together with the successful applicant. The ideal candidate would start by late May 2024. Longview Philanthropy is an equal-opportunity employer and we aim to employ people with many different experiences, perspectives and backgrounds who share our passion and believe in our mission. We do not discriminate on the basis of ethnicity, religion, nationality, gender, sexual orientation, age, marital status, or disability status. We are happy to make any reasonable accommodations necessary to welcome all to our workplace. Please contact us to discuss adjustments to the application process.
The role - IT Graduate - Systems Engineer The salary - £24k (eventually rising upon passing probation dates) The location - Glasgow There is a requirement to be on-site for this role. I'm working with a fantastic organisation who are continuing to grow on their digital journey and are looking to add a graduate IT Systems Analyst to their team, presenting a fantastic opportunity for somebody to grow within the organisation and move into a full Systems Engineer position upon the completion of their 2 year training scheme, during which you will support across a range of teams within the organisation but in particular the Engineering and Business Systems teams. In return you'll receive comprehensive upskilling across a range of IT systems, develop your skills and have the opportunity to progress into a full role with a major multi-national organisation. Your day-to-day: You'll provide day-to-day IT support across a number of teams, but specifically within the Engineering team. This will start with 1st line support and grow into 2nd and 3rd line as you develop within the organisation. Work alongside multiple specialist teams to develop your skills and knowledge. You'll support specialist engineering software applications. Diagnose and troubleshoot problems across a wide range of hardware, software and networking equipment. Manage tickets both in-person and remotely via multiple methods including phone, e-mail and remote access, dealing with problems where you can and escalating those that need specialist support. Maintenance and monitoring of key business systems. Implementation and configuration of key hardware and software both on-site and remotely. Assist with the ongoing systems migration onto Azure cloud servers. About you: You'll have a keen interest in the fields of IT and engineering, and be a graduate ideally within a related field. You'll be keen to learn and develop your skills within a busy environment. You'll already have some experience with IT systems, technical development, testing or systems support. You'll be a people person, with the ability to work with a variety of stakeholders and the ability to communicate technical information to non-technical users. You'll be able to thrive within a fast-paced, ever evolving environment, balancing multiple deadlines and priorities. Due to the nature of this role it will close when the successful candidate is found, so if this sounds like the right role for you then apply today.
May 14, 2024
Full time
The role - IT Graduate - Systems Engineer The salary - £24k (eventually rising upon passing probation dates) The location - Glasgow There is a requirement to be on-site for this role. I'm working with a fantastic organisation who are continuing to grow on their digital journey and are looking to add a graduate IT Systems Analyst to their team, presenting a fantastic opportunity for somebody to grow within the organisation and move into a full Systems Engineer position upon the completion of their 2 year training scheme, during which you will support across a range of teams within the organisation but in particular the Engineering and Business Systems teams. In return you'll receive comprehensive upskilling across a range of IT systems, develop your skills and have the opportunity to progress into a full role with a major multi-national organisation. Your day-to-day: You'll provide day-to-day IT support across a number of teams, but specifically within the Engineering team. This will start with 1st line support and grow into 2nd and 3rd line as you develop within the organisation. Work alongside multiple specialist teams to develop your skills and knowledge. You'll support specialist engineering software applications. Diagnose and troubleshoot problems across a wide range of hardware, software and networking equipment. Manage tickets both in-person and remotely via multiple methods including phone, e-mail and remote access, dealing with problems where you can and escalating those that need specialist support. Maintenance and monitoring of key business systems. Implementation and configuration of key hardware and software both on-site and remotely. Assist with the ongoing systems migration onto Azure cloud servers. About you: You'll have a keen interest in the fields of IT and engineering, and be a graduate ideally within a related field. You'll be keen to learn and develop your skills within a busy environment. You'll already have some experience with IT systems, technical development, testing or systems support. You'll be a people person, with the ability to work with a variety of stakeholders and the ability to communicate technical information to non-technical users. You'll be able to thrive within a fast-paced, ever evolving environment, balancing multiple deadlines and priorities. Due to the nature of this role it will close when the successful candidate is found, so if this sounds like the right role for you then apply today.
IT Support Engineer About Us: We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. Position Overview: Looking to start a career in IT? As an IT Support Engineer, you would be joining Sipcom , our fast-growing telecommunications and digital transformation organisation. Full training and development plans exist for those wanting to specialise or upskill, making this a fantastic opportunity if you want to develop in this field. Responsibilities: In this diverse role you can expect to be involved in several aspects of our support service, including: Responsibility for answering calls and responding to tickets Ticket logging, monitoring alerts Undertaking first line fixes Appropriately escalating issues to 2nd and 3rd line support as required Qualifications & Experience: No prior IT Support Desk experience is required for this role. If you have it, that's great, but the important attributes we are looking for are: Great interpersonal skills An aptitude to learn Please note this role will require you to work a shift-pattern, provisional schedule below. 12-hour shifts Day Shifts - 4 days on , 4 days off Night Shifts - 4 nights on, 4 nights off Day shifts will be done from within the Cardiff office. Night and weekend shifts can be done at home. This role requires eligibility to obtain security clearance (SC) , which requires UK citizenship and at least 5 years residency in the UK. If you have any questions on this requirement please ask the recruitment team during the process. Our Selection Process: We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. Please do let us know if you'll need any reasonable adjustments as part of the selection process by highlighting these on your application form.
May 14, 2024
Full time
IT Support Engineer About Us: We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. Position Overview: Looking to start a career in IT? As an IT Support Engineer, you would be joining Sipcom , our fast-growing telecommunications and digital transformation organisation. Full training and development plans exist for those wanting to specialise or upskill, making this a fantastic opportunity if you want to develop in this field. Responsibilities: In this diverse role you can expect to be involved in several aspects of our support service, including: Responsibility for answering calls and responding to tickets Ticket logging, monitoring alerts Undertaking first line fixes Appropriately escalating issues to 2nd and 3rd line support as required Qualifications & Experience: No prior IT Support Desk experience is required for this role. If you have it, that's great, but the important attributes we are looking for are: Great interpersonal skills An aptitude to learn Please note this role will require you to work a shift-pattern, provisional schedule below. 12-hour shifts Day Shifts - 4 days on , 4 days off Night Shifts - 4 nights on, 4 nights off Day shifts will be done from within the Cardiff office. Night and weekend shifts can be done at home. This role requires eligibility to obtain security clearance (SC) , which requires UK citizenship and at least 5 years residency in the UK. If you have any questions on this requirement please ask the recruitment team during the process. Our Selection Process: We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. Please do let us know if you'll need any reasonable adjustments as part of the selection process by highlighting these on your application form.
2nd Line Technical Support Engineer Gloucestershire 27,500 Are you an IT graduate? Have you already got 1 to 2 years of experience in an IT Support Capacity? If so, and you want to be involved in helping shape a company's digital road map (including AI integration and AR/VR applications), read on! This role ISN'T your average IT Support role It will see you as a crucial member of this businesses internal and impactful IT team ( NOT an MSP ), and provide you with occasional overseas travel to international sites! You will contribute to the support and enhancement of the IT infrastructure, ensuring seamless connectivity and availability of their IT systems across the entire organisation. Job Description Provisioning, maintaining, monitoring, and supporting end-user hardware, operating systems, and client software. Managing and supporting IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, and mobile devices. Responding to technical support calls from staff members or clients, providing effective communication to resolve issues promptly. Testing disaster recovery procedures to ensure business continuity. Assisting with ad-hoc project work for the Group IT department. Person Specification Previous experience providing 1st and 2nd line IT support is essential. Knowledge and experience of supporting a mixture of Hardware and Software vendors and platforms. Experience with Microsoft Azure and Office 365. Knowledge or experience of Oracle and SQL database management and Crystal Reports is desirable but NOT essential.
May 12, 2024
Full time
2nd Line Technical Support Engineer Gloucestershire 27,500 Are you an IT graduate? Have you already got 1 to 2 years of experience in an IT Support Capacity? If so, and you want to be involved in helping shape a company's digital road map (including AI integration and AR/VR applications), read on! This role ISN'T your average IT Support role It will see you as a crucial member of this businesses internal and impactful IT team ( NOT an MSP ), and provide you with occasional overseas travel to international sites! You will contribute to the support and enhancement of the IT infrastructure, ensuring seamless connectivity and availability of their IT systems across the entire organisation. Job Description Provisioning, maintaining, monitoring, and supporting end-user hardware, operating systems, and client software. Managing and supporting IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, and mobile devices. Responding to technical support calls from staff members or clients, providing effective communication to resolve issues promptly. Testing disaster recovery procedures to ensure business continuity. Assisting with ad-hoc project work for the Group IT department. Person Specification Previous experience providing 1st and 2nd line IT support is essential. Knowledge and experience of supporting a mixture of Hardware and Software vendors and platforms. Experience with Microsoft Azure and Office 365. Knowledge or experience of Oracle and SQL database management and Crystal Reports is desirable but NOT essential.
Employer description: Based in the heart of the Midlands with an expert team of engineers and consultants with a combined 50 years experience in high level network design and support, our ethos is to provide customers with the best IT service and solutions, 365 days a year Overview: This is a fantastic opportunity to join a growing and friendly IT Support Company based in the West Midlands. On a day-to-day basis you will be office based and responsible for providing 1st and 2nd line support via the helpdesk.As a business we have ambitious plans of growth over the next 3 years and understand that our people are an important part of what enables this to ;We are looking for enthusiastic people to join our team of skilled engineers offering IT support. Salary: £21,500 per ; Duties: Under the leadership of the services manager and with continuing investment in personal development, the successful candidate will be given plenty of room to progress their skill set whilst providing exceptional support to our customers. Maintain and monitor backups for customers - Vendors Include Windows Backup, Symantec, Shadow Protect, Veeam Provide general administration of customers networks such as creating new users, updating group membership, setting NTFS Permissions and health checks Dealing with 3rd parties - logging hardware warranty issues / liaising with software vendors Deployment of software and patching Following strict Helpdesk Software procedures and keeping the clients well informed on progress Maintain and configure Anti Virus software What we are looking for: The ideal candidate will have: A basic understanding of standard IT technologies (to include: desktop, firewall, networking, backup, printers, some server work would also be beneficial) A strong desire to deliver high quality service to external customers The successful applicant must also have excellent communication skills and conduct themselves in a professional manner at all times Some support tickets may be escalated to a site visit where required and you may be responsible for attending The majority of our customers are within a 50 mile radius of our three offices based in Stourbridge, Worcester and Birmingham What we are looking for: Key experience: The ideal candidate would have extensive knowledge covering all points below but we would also invite for interview applicants that cover a majority but not all. Remote/Desktop Support to end users - print / logon / internet / email issues etc PC/Server/Network Infrastructure Support Hardware Firewalls and routers knowledge would be beneficial Drive, due to the location, not duties: Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; For more information, please visit the UK ENIC website. Company benefits: On-site parking Hybrid working after probation period Birthday off, 20 days plus bank holidays Flexible start and finish times Company pension - standard Future prospects: 90% of QA Apprentices secure permanent employment after finishing their ; Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
May 12, 2024
Full time
Employer description: Based in the heart of the Midlands with an expert team of engineers and consultants with a combined 50 years experience in high level network design and support, our ethos is to provide customers with the best IT service and solutions, 365 days a year Overview: This is a fantastic opportunity to join a growing and friendly IT Support Company based in the West Midlands. On a day-to-day basis you will be office based and responsible for providing 1st and 2nd line support via the helpdesk.As a business we have ambitious plans of growth over the next 3 years and understand that our people are an important part of what enables this to ;We are looking for enthusiastic people to join our team of skilled engineers offering IT support. Salary: £21,500 per ; Duties: Under the leadership of the services manager and with continuing investment in personal development, the successful candidate will be given plenty of room to progress their skill set whilst providing exceptional support to our customers. Maintain and monitor backups for customers - Vendors Include Windows Backup, Symantec, Shadow Protect, Veeam Provide general administration of customers networks such as creating new users, updating group membership, setting NTFS Permissions and health checks Dealing with 3rd parties - logging hardware warranty issues / liaising with software vendors Deployment of software and patching Following strict Helpdesk Software procedures and keeping the clients well informed on progress Maintain and configure Anti Virus software What we are looking for: The ideal candidate will have: A basic understanding of standard IT technologies (to include: desktop, firewall, networking, backup, printers, some server work would also be beneficial) A strong desire to deliver high quality service to external customers The successful applicant must also have excellent communication skills and conduct themselves in a professional manner at all times Some support tickets may be escalated to a site visit where required and you may be responsible for attending The majority of our customers are within a 50 mile radius of our three offices based in Stourbridge, Worcester and Birmingham What we are looking for: Key experience: The ideal candidate would have extensive knowledge covering all points below but we would also invite for interview applicants that cover a majority but not all. Remote/Desktop Support to end users - print / logon / internet / email issues etc PC/Server/Network Infrastructure Support Hardware Firewalls and routers knowledge would be beneficial Drive, due to the location, not duties: Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; For more information, please visit the UK ENIC website. Company benefits: On-site parking Hybrid working after probation period Birthday off, 20 days plus bank holidays Flexible start and finish times Company pension - standard Future prospects: 90% of QA Apprentices secure permanent employment after finishing their ; Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
Are you a 1st Line or 2nd Engineer looking for a remote position? Are you someone with an interest in Cyber Security? Are you wanting to get hands on within a highly secure IT environment? Working for a leader within the IT sector, you will play a crucial role in ensuring the security, efficiency and safety of internal systems and networks. Working Monday Friday 08.00am 17.00pm with a salary from £26,000 - £30,000 this is an excellent opportunity. Benefits: Working from home with occasional travel to Tewkesbury based office. Matched company pension up to 5%. Private healthcare. 25 days annual holiday, increasing to 30 days after 3 years. Membership to the Employee Assistance Programme (EAP). Online Training. 3 x salary death in service. Excellent working conditions and environment. Roles and Responsibilities: Providing user support to internal teams, addressing hardware and software issues and using remote support tools where you can. Investigate, triage, and provide first response to any security events. Analyse security logs and identify potential threats. Monitor system performance and respond to any indicators of bottlenecks or outages to ensure the availability of IT systems. Review email security including ensuring malicious emails are removed from mailboxes and investigate any delivery failures. Working within the IT team carrying out tasks to complete internal IT projects. Raise support cases with 3rd party suppliers. Skills and Attributes: Experience within an IT support roles supporting desktops, laptops and Windows 10 endpoints. Eligible and willing to undergo UK government clearance (SC minimum). Excellent communication skills via phone and email and also technical knowledge. Strong knowledge of Windows 10/11 configuration, networking protocols and DNS. Ability to work as an individual and as part of a team. University degree within an IT or related field would be desirable. Any prior experience of Windows configuration management. Familiarity with any virtualization technologies. If this position is of interest, please apply to (url removed) today! RE Recruitment act as an employment agency on behalf of the employer. If you don t hear back within 5 working days, please take this as an unsuccessful application. ENG1
May 12, 2024
Full time
Are you a 1st Line or 2nd Engineer looking for a remote position? Are you someone with an interest in Cyber Security? Are you wanting to get hands on within a highly secure IT environment? Working for a leader within the IT sector, you will play a crucial role in ensuring the security, efficiency and safety of internal systems and networks. Working Monday Friday 08.00am 17.00pm with a salary from £26,000 - £30,000 this is an excellent opportunity. Benefits: Working from home with occasional travel to Tewkesbury based office. Matched company pension up to 5%. Private healthcare. 25 days annual holiday, increasing to 30 days after 3 years. Membership to the Employee Assistance Programme (EAP). Online Training. 3 x salary death in service. Excellent working conditions and environment. Roles and Responsibilities: Providing user support to internal teams, addressing hardware and software issues and using remote support tools where you can. Investigate, triage, and provide first response to any security events. Analyse security logs and identify potential threats. Monitor system performance and respond to any indicators of bottlenecks or outages to ensure the availability of IT systems. Review email security including ensuring malicious emails are removed from mailboxes and investigate any delivery failures. Working within the IT team carrying out tasks to complete internal IT projects. Raise support cases with 3rd party suppliers. Skills and Attributes: Experience within an IT support roles supporting desktops, laptops and Windows 10 endpoints. Eligible and willing to undergo UK government clearance (SC minimum). Excellent communication skills via phone and email and also technical knowledge. Strong knowledge of Windows 10/11 configuration, networking protocols and DNS. Ability to work as an individual and as part of a team. University degree within an IT or related field would be desirable. Any prior experience of Windows configuration management. Familiarity with any virtualization technologies. If this position is of interest, please apply to (url removed) today! RE Recruitment act as an employment agency on behalf of the employer. If you don t hear back within 5 working days, please take this as an unsuccessful application. ENG1
Senior 2nd Line Support Engineer - Kent - £35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider based in Kent. They specialise in providing comprehensive IT Solutions and support to help their clients optimise their technology infrastructure, enhance productivity and achieve their business goals. As the Senior 2nd Line Support Engineer you will be responsible for delivering exceptional IT support services to the clients remotely from the Kent offices and onsite when required. You will work closely with the clients to address their IT needs, troubleshoot technical issues, and provide proactive solutions to ensure the smooth operations of their IT systems. As well as being a hands on engineer, this role is to provide the next step in someone s career, to take on the leadership role within the team. You will be providing mentoring, team plans, 1-2-1 s and being the point of contact for Senior escalations. Role & Responsibilities: Provide second line technical support to clients via phone, email, or on-site visits. Provide leadership, training and mentoring to the team. Dealing with any escalations from the 2nd Line Engineer before escalating to the 3rd line team. Diagnose and resolve hardware and software issues, including but not limited to desktops, laptops, servers, and network infrastructure. Install, configure, and maintain operating systems and software applications. Perform hardware and software upgrades as needed. Collaborate with the service desk team to ensure timley resolutions of client issues. Document and maintain accurate records of client requests and resolutions in our ticketing system. Assist in the implementation of IT projects, including network upgrades, cloud migrations, and cybersecurity initiatives. Conduct regular system maintenance and health checks to proactively identify and address potential issues. Stay current with industry trends and emerging technologies to provide valuable insights and recommendations to clients. Provide excellent customer service and maintain a positive client relationship. Essential Skills & Experience: Previous experience in IT Support/Helpdesk Role. Previous experience leading a team. Strong knowledge of Windows operating systems. Experience in troubleshooting hardware and software issues. Familiarity with networking concepts and protocols. Experience with cloud-based technologies (e.g., Microsoft 365 & Azure) Relevant certifications such as CompTIA A+, Network+, or MS100 are preferred. Experience with VoIP Phone system preferred. Reliable transportation and a valid driver's license for on-site visits. Desirable: Knowledge of Mac operating systems desirable. Package: £27,500 - £35,000 depending on skills & experience Overtime available 20 days holiday (increasing each year to 25 days) plus bank holidays Career Development Plan Pension Scheme Health Care Membership
May 12, 2024
Full time
Senior 2nd Line Support Engineer - Kent - £35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider based in Kent. They specialise in providing comprehensive IT Solutions and support to help their clients optimise their technology infrastructure, enhance productivity and achieve their business goals. As the Senior 2nd Line Support Engineer you will be responsible for delivering exceptional IT support services to the clients remotely from the Kent offices and onsite when required. You will work closely with the clients to address their IT needs, troubleshoot technical issues, and provide proactive solutions to ensure the smooth operations of their IT systems. As well as being a hands on engineer, this role is to provide the next step in someone s career, to take on the leadership role within the team. You will be providing mentoring, team plans, 1-2-1 s and being the point of contact for Senior escalations. Role & Responsibilities: Provide second line technical support to clients via phone, email, or on-site visits. Provide leadership, training and mentoring to the team. Dealing with any escalations from the 2nd Line Engineer before escalating to the 3rd line team. Diagnose and resolve hardware and software issues, including but not limited to desktops, laptops, servers, and network infrastructure. Install, configure, and maintain operating systems and software applications. Perform hardware and software upgrades as needed. Collaborate with the service desk team to ensure timley resolutions of client issues. Document and maintain accurate records of client requests and resolutions in our ticketing system. Assist in the implementation of IT projects, including network upgrades, cloud migrations, and cybersecurity initiatives. Conduct regular system maintenance and health checks to proactively identify and address potential issues. Stay current with industry trends and emerging technologies to provide valuable insights and recommendations to clients. Provide excellent customer service and maintain a positive client relationship. Essential Skills & Experience: Previous experience in IT Support/Helpdesk Role. Previous experience leading a team. Strong knowledge of Windows operating systems. Experience in troubleshooting hardware and software issues. Familiarity with networking concepts and protocols. Experience with cloud-based technologies (e.g., Microsoft 365 & Azure) Relevant certifications such as CompTIA A+, Network+, or MS100 are preferred. Experience with VoIP Phone system preferred. Reliable transportation and a valid driver's license for on-site visits. Desirable: Knowledge of Mac operating systems desirable. Package: £27,500 - £35,000 depending on skills & experience Overtime available 20 days holiday (increasing each year to 25 days) plus bank holidays Career Development Plan Pension Scheme Health Care Membership
2nd Line IT Support Engineer, Southwark, London. £30,000 Our market leading professional services client is looking to recruit a 2nd Line IT Support Engineer. As part of a team of dedicated engineers, you ll be providing 2nd Line and Desktop Support to the end users in their central London office, covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK s largest firms within their industry, this role combines both end-user support with more technical hands on troubleshooting. If you want to make a move into a more technical environment then I highly recommend that you apply to this role. The role: The 2nd Line IT Support Engineer will provide support to a diverse group of users, responding to incidents and requests in line with company SLA s. You ll troubleshoot desktop, telephony, network and printing errors, investigate software issues and carry out daily checks to ensure that backups are completed successfully. You will support and install hardware, software and mobile devices, and have the opportunity to administer servers and gain insight into infrastructure based technology. About you: The successful 2nd Line IT Support Engineer will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with clients at all levels of a business whilst demonstrating excellent customer service at all times. You ll possess a logical approach to problem solving and will already be experienced in a similar role. Essential skills: Minimum 1-year experience in a similar role Windows 10, MS Server 2012/2019, MS Office 365 Active Directory & Group Policy administration IP networking & telephony, DNS, DHCP Server, network and desktop hardware Customer facing skills Desirable skills: SCCM Mobile device support Sophos AV Backup software and hardware, in particular Arcserve Backup Solutions Desirable qualifications: Any of the following: MCSE/MCITP, MCP/MCTS or VCP. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
May 11, 2024
Full time
2nd Line IT Support Engineer, Southwark, London. £30,000 Our market leading professional services client is looking to recruit a 2nd Line IT Support Engineer. As part of a team of dedicated engineers, you ll be providing 2nd Line and Desktop Support to the end users in their central London office, covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK s largest firms within their industry, this role combines both end-user support with more technical hands on troubleshooting. If you want to make a move into a more technical environment then I highly recommend that you apply to this role. The role: The 2nd Line IT Support Engineer will provide support to a diverse group of users, responding to incidents and requests in line with company SLA s. You ll troubleshoot desktop, telephony, network and printing errors, investigate software issues and carry out daily checks to ensure that backups are completed successfully. You will support and install hardware, software and mobile devices, and have the opportunity to administer servers and gain insight into infrastructure based technology. About you: The successful 2nd Line IT Support Engineer will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with clients at all levels of a business whilst demonstrating excellent customer service at all times. You ll possess a logical approach to problem solving and will already be experienced in a similar role. Essential skills: Minimum 1-year experience in a similar role Windows 10, MS Server 2012/2019, MS Office 365 Active Directory & Group Policy administration IP networking & telephony, DNS, DHCP Server, network and desktop hardware Customer facing skills Desirable skills: SCCM Mobile device support Sophos AV Backup software and hardware, in particular Arcserve Backup Solutions Desirable qualifications: Any of the following: MCSE/MCITP, MCP/MCTS or VCP. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
Elevation Recruitment Group
Huddersfield, Yorkshire
Elevation Recruitment Group are please to be partnering with a leading engineering business in Huddersfield as they look to recruit an IT Technician. Huddersfield - Site based - Monday - Friday Salary £23,000 - £28,000 DOE As an IT Technician, you will play a crucial role in providing generalist IT support to the business while supporting the Head of IT with technical projects. You will be responsible for a range of IT helpdesk duties 1st & 2nd line, ensuring the smooth operation of key IT systems and equipment. Additionally, you will assist in creating and maintaining IT procedures, manuals, and guides to promote best practices within the organisation. Key Responsibilities: Provide IT helpdesk support, including troubleshooting hardware and software issues on Windows, Office, and DMS systems Set up new contracts in SharePoint and deploy IT equipment, ensuring proper setup and functionality Maintain and update IT equipment inventory, performing upkeep as needed Collaborate with third-party vendors to report and resolve IT issues when necessary Assist in the setup of fob keys and user accounts, ensuring security and access control Create and maintain comprehensive IT procedures, manuals, and guides for internal use Support the management of company telecommunications and mobile systems Participate in other IT-related duties as required to support business operations We are keen to speak with IT professionals who possess the following skills & experience: Proven experience in providing 1st & 2nd line IT support in a professional environment Strong knowledge of Windows operating systems, Office applications, and document management systems Experience with hardware and software troubleshooting, including setup and deployment To find out more about this opportunity contact us today!
May 11, 2024
Full time
Elevation Recruitment Group are please to be partnering with a leading engineering business in Huddersfield as they look to recruit an IT Technician. Huddersfield - Site based - Monday - Friday Salary £23,000 - £28,000 DOE As an IT Technician, you will play a crucial role in providing generalist IT support to the business while supporting the Head of IT with technical projects. You will be responsible for a range of IT helpdesk duties 1st & 2nd line, ensuring the smooth operation of key IT systems and equipment. Additionally, you will assist in creating and maintaining IT procedures, manuals, and guides to promote best practices within the organisation. Key Responsibilities: Provide IT helpdesk support, including troubleshooting hardware and software issues on Windows, Office, and DMS systems Set up new contracts in SharePoint and deploy IT equipment, ensuring proper setup and functionality Maintain and update IT equipment inventory, performing upkeep as needed Collaborate with third-party vendors to report and resolve IT issues when necessary Assist in the setup of fob keys and user accounts, ensuring security and access control Create and maintain comprehensive IT procedures, manuals, and guides for internal use Support the management of company telecommunications and mobile systems Participate in other IT-related duties as required to support business operations We are keen to speak with IT professionals who possess the following skills & experience: Proven experience in providing 1st & 2nd line IT support in a professional environment Strong knowledge of Windows operating systems, Office applications, and document management systems Experience with hardware and software troubleshooting, including setup and deployment To find out more about this opportunity contact us today!
Role: IT Engineer Location: Warrington / Manchester Salary: Up to 40,000 Essential : Driving License - multiple sites included in the Northwest Benefits : Mileage or Car Allowance Snippet: We're offering an exceptional chance for a proactive and skilled IT Support Engineer to shine in the Warrington area. In this role, you'll be the linchpin ensuring seamless IT operations and swift resolution of any issues that arise across multiple sites. Key Responsibilities: Offering senior level support (2nd / 3rd) across internal / external users. Diagnose and troubleshoot hardware and software glitches across a range of devices. Install, configure, and maintain OS and software applications. Manage user accounts and permissions with finesse. Collaborate with fellow IT wizards to tackle complex issues and implement ingenious solutions. Keep meticulous records of support activities and resolutions. Dive into IT projects as needed, bringing your expertise to the table. Requirements: Demonstrated prowess in a similar IT support role. Adeptness with Microsoft Windows OS and Office 365. Familiarity with networking fundamentals like TCP/IP, DNS, DHCP, etc. Hands-on experience in Active Directory administration. Office 365 experience including migration from on prem to cloud Azure and Azure virtual desktop Stellar communication and customer service chops. Ability to excel both solo and in a team. Bonus points for relevant IT certifications (CompTIA A+, Microsoft Certified Professional, etc.). Benefits: Lucrative salary reaching up to 40,000 per annum. A roadmap for career growth and professional honing. Pension perks to secure your future. Health and wellness goodies to keep you in top form. A warm and supportive atmosphere where camaraderie thrives. Ready to elevate your IT support journey and become a vital part of our dynamic Manchester team? We're eager to hear from you! 1st line - 2nd line - 3rd line - Ad - Active Directory - GPO - Group policy - O365 - Office 365 - exchange - VMWare - Hyper V - Project Support - Infrastructure Please hit apply or send you CV to ( tom . - group . co . uk )
May 11, 2024
Full time
Role: IT Engineer Location: Warrington / Manchester Salary: Up to 40,000 Essential : Driving License - multiple sites included in the Northwest Benefits : Mileage or Car Allowance Snippet: We're offering an exceptional chance for a proactive and skilled IT Support Engineer to shine in the Warrington area. In this role, you'll be the linchpin ensuring seamless IT operations and swift resolution of any issues that arise across multiple sites. Key Responsibilities: Offering senior level support (2nd / 3rd) across internal / external users. Diagnose and troubleshoot hardware and software glitches across a range of devices. Install, configure, and maintain OS and software applications. Manage user accounts and permissions with finesse. Collaborate with fellow IT wizards to tackle complex issues and implement ingenious solutions. Keep meticulous records of support activities and resolutions. Dive into IT projects as needed, bringing your expertise to the table. Requirements: Demonstrated prowess in a similar IT support role. Adeptness with Microsoft Windows OS and Office 365. Familiarity with networking fundamentals like TCP/IP, DNS, DHCP, etc. Hands-on experience in Active Directory administration. Office 365 experience including migration from on prem to cloud Azure and Azure virtual desktop Stellar communication and customer service chops. Ability to excel both solo and in a team. Bonus points for relevant IT certifications (CompTIA A+, Microsoft Certified Professional, etc.). Benefits: Lucrative salary reaching up to 40,000 per annum. A roadmap for career growth and professional honing. Pension perks to secure your future. Health and wellness goodies to keep you in top form. A warm and supportive atmosphere where camaraderie thrives. Ready to elevate your IT support journey and become a vital part of our dynamic Manchester team? We're eager to hear from you! 1st line - 2nd line - 3rd line - Ad - Active Directory - GPO - Group policy - O365 - Office 365 - exchange - VMWare - Hyper V - Project Support - Infrastructure Please hit apply or send you CV to ( tom . - group . co . uk )
2nd line support engineer Firewalls, switches, routers, servers, Hyper-V, virtualisation, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients you will be supporting are both medium and large-scale organisations that rely heavily on this company s exemplary customer service and technical knowledge. With a long-standing expertise in Microsoft products, remote working, networking, and data storage, they are building one of the most sophisticated Cloud platforms available to small & mid-sized businesses. The companies aim is to help businesses transition to the Cloud, with solutions that help businesses cut costs, increase service levels, boost productivity, and achieve a competitive edge through increased mobility. Partnering with some of the biggest vendors in the industry they aim to deliver best in class security, networking, and storage solutions. Tech stack • Firewalls Fortigate • Switches Cisco Nexus/FortiSwitch • Servers HP • Hyper-Converged Infrastructure - Nutanix • Virtualisation VMware, • Storage Nutanix • Backup Veeam Backup and Replication Infrastructure & support: • Take responsibility for the maintenance and management of the Cloud platform and Data • Centre and collate and maintain up to date documentation on the systems and set up • Work with the Infrastructure Manager to Monitor resource load by client in order to gain an insight into usage trends for capacity planning • Monitor and maintain Customer and Internal Backup schedules, ensuring all retention levels are in line with agreed obligations • Act as an escalation point for the 1st Line Engineers, taking ownership of the problem and providing troubleshooting assistance and Root Cause Analysis where needed • Monitoring of firmware and software versions and management of updates in accordance with client maintenance windows • Maintain up to date knowledge of the latest technological developments and key infrastructure vendors to promote new products and services or complimentary technologies, either internally or for the existing customer base • Coordinate upgrades to infrastructure, data centres and client services • Define on-boarding processes for the migration of new client contracts, including the assignment of required technical resources Must have a UK driving license and car as site visits will be required. If you are interested, please send across your latest CV.
May 11, 2024
Full time
2nd line support engineer Firewalls, switches, routers, servers, Hyper-V, virtualisation, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients you will be supporting are both medium and large-scale organisations that rely heavily on this company s exemplary customer service and technical knowledge. With a long-standing expertise in Microsoft products, remote working, networking, and data storage, they are building one of the most sophisticated Cloud platforms available to small & mid-sized businesses. The companies aim is to help businesses transition to the Cloud, with solutions that help businesses cut costs, increase service levels, boost productivity, and achieve a competitive edge through increased mobility. Partnering with some of the biggest vendors in the industry they aim to deliver best in class security, networking, and storage solutions. Tech stack • Firewalls Fortigate • Switches Cisco Nexus/FortiSwitch • Servers HP • Hyper-Converged Infrastructure - Nutanix • Virtualisation VMware, • Storage Nutanix • Backup Veeam Backup and Replication Infrastructure & support: • Take responsibility for the maintenance and management of the Cloud platform and Data • Centre and collate and maintain up to date documentation on the systems and set up • Work with the Infrastructure Manager to Monitor resource load by client in order to gain an insight into usage trends for capacity planning • Monitor and maintain Customer and Internal Backup schedules, ensuring all retention levels are in line with agreed obligations • Act as an escalation point for the 1st Line Engineers, taking ownership of the problem and providing troubleshooting assistance and Root Cause Analysis where needed • Monitoring of firmware and software versions and management of updates in accordance with client maintenance windows • Maintain up to date knowledge of the latest technological developments and key infrastructure vendors to promote new products and services or complimentary technologies, either internally or for the existing customer base • Coordinate upgrades to infrastructure, data centres and client services • Define on-boarding processes for the migration of new client contracts, including the assignment of required technical resources Must have a UK driving license and car as site visits will be required. If you are interested, please send across your latest CV.
Desktop Support EngineerLocation: Yeovil Salary: £29,290Requirements: must either hold or be able to obtain SC security clearance, British nationals onlyThe site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant.This is a full-time, permanent position working 08:00 - 17:30 Monday to Thursday and 08:00 - 16:00 on FridaysAs a Desktop Support Engineer your role will involve: Desktop / Laptop / VDI build, configuration and deployment to end users Software installation / deployment Smartphone deployment Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls Hardware installation / upgrade / break fix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projectsWhat we're looking for: Full UK driving license is essential to provide support across the large site and surrounding satellite sites Microsoft Windows 7 and 10 Operating Systems - Deployment, configuration and support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of Microsoft SCCM and OS / Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation and email correspondence Good time management / organisational skills Work well as part of a team or independently Driving licence essential to provide support across the large site and surrounding satellite sitesDesirable skills / qualifications: Microsoft Windows 7/10 training and certification Active Directory management Understanding of SCCM Understanding of Mobile Iron or similar mobile device management platforms Understanding of McAfee EPAs an Company Employee you will benefit from: Flexible benefits including, medical insurance and eyecare vouchers Company pension scheme Income protection after 6 month's service 23 days holiday raising to max 25 Option to purchase / sell additional holiday Life insurance Employee Assistance ProgrammeIf you have the skill required, apply now!"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 10, 2024
Full time
Desktop Support EngineerLocation: Yeovil Salary: £29,290Requirements: must either hold or be able to obtain SC security clearance, British nationals onlyThe site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant.This is a full-time, permanent position working 08:00 - 17:30 Monday to Thursday and 08:00 - 16:00 on FridaysAs a Desktop Support Engineer your role will involve: Desktop / Laptop / VDI build, configuration and deployment to end users Software installation / deployment Smartphone deployment Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls Hardware installation / upgrade / break fix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projectsWhat we're looking for: Full UK driving license is essential to provide support across the large site and surrounding satellite sites Microsoft Windows 7 and 10 Operating Systems - Deployment, configuration and support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of Microsoft SCCM and OS / Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation and email correspondence Good time management / organisational skills Work well as part of a team or independently Driving licence essential to provide support across the large site and surrounding satellite sitesDesirable skills / qualifications: Microsoft Windows 7/10 training and certification Active Directory management Understanding of SCCM Understanding of Mobile Iron or similar mobile device management platforms Understanding of McAfee EPAs an Company Employee you will benefit from: Flexible benefits including, medical insurance and eyecare vouchers Company pension scheme Income protection after 6 month's service 23 days holiday raising to max 25 Option to purchase / sell additional holiday Life insurance Employee Assistance ProgrammeIf you have the skill required, apply now!"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Desktop Support Engineer Location: Yeovil Salary: £29,290 Requirements: must either hold or be able to obtain SC security clearance, British nationals only The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant. This is a full-time, permanent position working 08:00 - 17:30 Monday to Thursday and 08:00 - 16:00 on Fridays As a Desktop Support Engineer your role will involve: * Desktop/Laptop/VDI build, configuration and deployment to end users * Software installation/deployment * Smartphone deployment * Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smartphone support * Service Desk cover as required * Assisting with customer projects What we're looking for: * Full UK driving license is essential to provide support across the large site and surrounding satellite sites * Microsoft Windows 7 and 10 Operating Systems - Deployment, configuration and support * Microsoft Office 2010 onwards * Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role * Knowledge of Microsoft SCCM and OS/Application deployment * Good verbal communication: ability to communicate to all levels * Good written communication: concise and accurate call logging, documentation and email correspondence * Good time management/organisational skills * Work well as part of a team or independently * Driving licence essential to provide support across the large site and surrounding satellite sites Desirable skills/qualifications: * Microsoft Windows 7/10 training and certification * Active Directory management * Understanding of SCCM * Understanding of Mobile Iron or similar mobile device management platforms * Understanding of McAfee EP As an Company Employee you will benefit from: * Flexible benefits including, medical insurance and eyecare vouchers * Company pension scheme * Income protection after 6 month's service * 23 days holiday raising to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme If you have the skill required, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 10, 2024
Full time
Desktop Support Engineer Location: Yeovil Salary: £29,290 Requirements: must either hold or be able to obtain SC security clearance, British nationals only The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant. This is a full-time, permanent position working 08:00 - 17:30 Monday to Thursday and 08:00 - 16:00 on Fridays As a Desktop Support Engineer your role will involve: * Desktop/Laptop/VDI build, configuration and deployment to end users * Software installation/deployment * Smartphone deployment * Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smartphone support * Service Desk cover as required * Assisting with customer projects What we're looking for: * Full UK driving license is essential to provide support across the large site and surrounding satellite sites * Microsoft Windows 7 and 10 Operating Systems - Deployment, configuration and support * Microsoft Office 2010 onwards * Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role * Knowledge of Microsoft SCCM and OS/Application deployment * Good verbal communication: ability to communicate to all levels * Good written communication: concise and accurate call logging, documentation and email correspondence * Good time management/organisational skills * Work well as part of a team or independently * Driving licence essential to provide support across the large site and surrounding satellite sites Desirable skills/qualifications: * Microsoft Windows 7/10 training and certification * Active Directory management * Understanding of SCCM * Understanding of Mobile Iron or similar mobile device management platforms * Understanding of McAfee EP As an Company Employee you will benefit from: * Flexible benefits including, medical insurance and eyecare vouchers * Company pension scheme * Income protection after 6 month's service * 23 days holiday raising to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme If you have the skill required, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
A highly successful architectural firm is looking for a personable and driven IT Systems Administrator to join its expanding team, based in London. Please note this is an office based role so you will work on site 5 days per week. Working as an integral part of a team of engineers you will provide 2nd and 3rd line support for all system and user issues. Consummate communication and stakeholder management skills are essential as you will be expected to provide a first-class user experience at all times. In order to be suitable for this role, you MUST have demonstrable expertise supporting Windows OS, Active Directory and Office 365. In addition to this, a good understanding of networking is essential, while previous experience with Azure, SCCM, and CAD/Design-based applications would be advantageous to your application. This is an excellent opportunity for an accomplished IT Systems Administrator to join a market-leading firm that offers an attractive benefits package and clearly defined career path.
May 10, 2024
Full time
A highly successful architectural firm is looking for a personable and driven IT Systems Administrator to join its expanding team, based in London. Please note this is an office based role so you will work on site 5 days per week. Working as an integral part of a team of engineers you will provide 2nd and 3rd line support for all system and user issues. Consummate communication and stakeholder management skills are essential as you will be expected to provide a first-class user experience at all times. In order to be suitable for this role, you MUST have demonstrable expertise supporting Windows OS, Active Directory and Office 365. In addition to this, a good understanding of networking is essential, while previous experience with Azure, SCCM, and CAD/Design-based applications would be advantageous to your application. This is an excellent opportunity for an accomplished IT Systems Administrator to join a market-leading firm that offers an attractive benefits package and clearly defined career path.
Job Description - Business Development Director () Business Development Director - 1PointFive is a global leader in carbon dioxide removal (CDR), providing scalable, affordable solutions to geological net zero. 1PointFive seeks to connect and collaborate with global leaders who are taking action on climate. 1PointFive is working to help curb global temperature rise to 1.5 C through the deployment of innovative solutions, including Carbon Engineering's Direct Air Capture (DAC) and AIR TO FUELS technologies alongside geologic sequestration hubs. Direct Air Capture is a technology solution that captures carbon dioxide directly from the atmosphere, providing two complementary solutions to help the aviation industry to reach true net zero: durable carbon dioxide removal with storage on geologic timescales and sustainable aviation fuel. Visit for more information. 1PointFive is a subsidiary of Oxy, an international energy company that is applying its global leadership in carbon management and expertise in chemistry and major projects to advance a lower-carbon world through leading edge technology and project development. Our greatest asset has been, and will continue to be, our people. We are looking for an experienced and motivated individual to fill the position of Business Development Director, located in either the United Kingdom or European Union. Position Scope We are looking for a mission-driven and experienced business development professional to help drive new collaborations with governments, companies, and other customers in the UK and European Union. The candidate will have experience working to identify win/win solutions with executive-level stakeholders as well as commercial experience seeing large, complex pursuits from inception through to successful outcomes. This position reports to the 1PointFive VP, Carbon Solutions, located in Vancouver, Canada. The successful candidate will be based in the UK or an EU member state. They will work closely with Europe-based policy staff and with 1PointFive business development staff in London, Vancouver, and Houston. This position is an opportunity to be part of a senior team to develop what we anticipate will quickly grow to be a multibillion-dollar business. Responsibilities Develop and execute a plan to engage stakeholders to raise awareness about the scalability and affordability of "like for like", highly-durable CDR to address residual fossil emissions and remove historical emissions. Support the EU policy staff in development of decarbonization policies tailored to local goals. Engage local industry and governments, raising awareness on a) the potential for economic development onshore and offshore, and b) the potential to save money and accelerate progress to geological net zero. Navigate customer and stakeholder networks, support customer champions, build capture teams, and progress through procurement life cycle to close high-value deals. In coordination with the CDR sales team, pursue voluntary, pre-compliance, and compliance offtake agreements with local customers such as airlines, governments, and other customers with urgent business needs to meet net zero targets. Identify needs and any constraints to achieving objectives and define and source resources as needed, including engaging and managing external consultants. Lead RFI/P responses where appropriate, taking input from across 1PointFive and partners. Compile compelling materials for presentations and reports relating to the opportunities. Present strategy and gate reviews to business development leadership Represent 1PointFive in public speaking engagements and conference panels in the UK and Europe Education: Bachelor's degree in business, engineering or a related field is preferred. Language: Fluency in 2nd European language is a strong asset. (i.e. German, French, Spanish) Travel: Ability to travel (20-50%) throughout Europe and the UK, with periodic travel to the US and Canada. Experience: 14+ years experience in progressively senior business development roles within companies/institutions focused on complex large-scale projects requiring government support, policy and/or financing. Experience in energy or climate sector desirable. Experience to include: Business development and strategic planning, ideally experienced with the Miller-Heiman Strategic Selling framework for business capture. Experience negotiating and reviewing contracts for large commercial transactions with international customers. Demonstrated experience working constructively with internal and external legal stakeholders to reach win-win solutions in challenging situations. Project cost and financial estimation/modelling Project management Experience working with policy development and marketing teams. Showcase your proven ability to execute and win complex capture efforts in a mission-driven domain. Highlight successful contract wins, revenue growth, and client satisfaction. Demonstrated analytical, reasoning, planning and problem-solving abilities. Demonstrated skills in communicating technical information to non-technical and technical customers. Demonstrated collaborative approach, finding win/win solutions to challenging problems and earning trust through transparency, consistency, and teamwork. Excellent time-management, organizational, and record-keeping skills Excellent project management skills and the ability to work with team members and clients across time zones. Must be organized, detail-oriented and a resourceful problem solver with the ability to formulate and execute plans efficiently and effectively with minimal supervision. Maturity, confidence, poise, and presence necessary to interface effectively with senior-level executives as well as external constituents such as business partners and media. Excellent written and verbal communication skills. Experience and comfort presenting complex topics to large groups. The desire to move big ideas into reality. Occidental is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, marital status, political preference, sexual orientation, gender identity, national origin, protected veteran status, or disability status. It has come to our attention various individuals and/or organizations are contacting people falsely pretending to recruit on behalf of Oxy. Please be aware that these recruiting scams and communications do not originate nor are they associated with our recruitment process. All Oxy job postings and offers will require a completed application through our company website. Oxy does not charge a fee at any stage of the recruiting process. We will never: Ask you to pay for applications, interviews, meetings, processing, training or for any other fees Use recruiting or placement agencies that charge candidates an advance fee of any kind or Request personal information such as passport and bank account details at an early stage of our recruitment process. We recommend against responding to unsolicited business propositions or offers from people you don't know. Do not disclose your personal or financial details. If you believe you have been the victim of a recruiting scam, please contact your local police department.
May 10, 2024
Full time
Job Description - Business Development Director () Business Development Director - 1PointFive is a global leader in carbon dioxide removal (CDR), providing scalable, affordable solutions to geological net zero. 1PointFive seeks to connect and collaborate with global leaders who are taking action on climate. 1PointFive is working to help curb global temperature rise to 1.5 C through the deployment of innovative solutions, including Carbon Engineering's Direct Air Capture (DAC) and AIR TO FUELS technologies alongside geologic sequestration hubs. Direct Air Capture is a technology solution that captures carbon dioxide directly from the atmosphere, providing two complementary solutions to help the aviation industry to reach true net zero: durable carbon dioxide removal with storage on geologic timescales and sustainable aviation fuel. Visit for more information. 1PointFive is a subsidiary of Oxy, an international energy company that is applying its global leadership in carbon management and expertise in chemistry and major projects to advance a lower-carbon world through leading edge technology and project development. Our greatest asset has been, and will continue to be, our people. We are looking for an experienced and motivated individual to fill the position of Business Development Director, located in either the United Kingdom or European Union. Position Scope We are looking for a mission-driven and experienced business development professional to help drive new collaborations with governments, companies, and other customers in the UK and European Union. The candidate will have experience working to identify win/win solutions with executive-level stakeholders as well as commercial experience seeing large, complex pursuits from inception through to successful outcomes. This position reports to the 1PointFive VP, Carbon Solutions, located in Vancouver, Canada. The successful candidate will be based in the UK or an EU member state. They will work closely with Europe-based policy staff and with 1PointFive business development staff in London, Vancouver, and Houston. This position is an opportunity to be part of a senior team to develop what we anticipate will quickly grow to be a multibillion-dollar business. Responsibilities Develop and execute a plan to engage stakeholders to raise awareness about the scalability and affordability of "like for like", highly-durable CDR to address residual fossil emissions and remove historical emissions. Support the EU policy staff in development of decarbonization policies tailored to local goals. Engage local industry and governments, raising awareness on a) the potential for economic development onshore and offshore, and b) the potential to save money and accelerate progress to geological net zero. Navigate customer and stakeholder networks, support customer champions, build capture teams, and progress through procurement life cycle to close high-value deals. In coordination with the CDR sales team, pursue voluntary, pre-compliance, and compliance offtake agreements with local customers such as airlines, governments, and other customers with urgent business needs to meet net zero targets. Identify needs and any constraints to achieving objectives and define and source resources as needed, including engaging and managing external consultants. Lead RFI/P responses where appropriate, taking input from across 1PointFive and partners. Compile compelling materials for presentations and reports relating to the opportunities. Present strategy and gate reviews to business development leadership Represent 1PointFive in public speaking engagements and conference panels in the UK and Europe Education: Bachelor's degree in business, engineering or a related field is preferred. Language: Fluency in 2nd European language is a strong asset. (i.e. German, French, Spanish) Travel: Ability to travel (20-50%) throughout Europe and the UK, with periodic travel to the US and Canada. Experience: 14+ years experience in progressively senior business development roles within companies/institutions focused on complex large-scale projects requiring government support, policy and/or financing. Experience in energy or climate sector desirable. Experience to include: Business development and strategic planning, ideally experienced with the Miller-Heiman Strategic Selling framework for business capture. Experience negotiating and reviewing contracts for large commercial transactions with international customers. Demonstrated experience working constructively with internal and external legal stakeholders to reach win-win solutions in challenging situations. Project cost and financial estimation/modelling Project management Experience working with policy development and marketing teams. Showcase your proven ability to execute and win complex capture efforts in a mission-driven domain. Highlight successful contract wins, revenue growth, and client satisfaction. Demonstrated analytical, reasoning, planning and problem-solving abilities. Demonstrated skills in communicating technical information to non-technical and technical customers. Demonstrated collaborative approach, finding win/win solutions to challenging problems and earning trust through transparency, consistency, and teamwork. Excellent time-management, organizational, and record-keeping skills Excellent project management skills and the ability to work with team members and clients across time zones. Must be organized, detail-oriented and a resourceful problem solver with the ability to formulate and execute plans efficiently and effectively with minimal supervision. Maturity, confidence, poise, and presence necessary to interface effectively with senior-level executives as well as external constituents such as business partners and media. Excellent written and verbal communication skills. Experience and comfort presenting complex topics to large groups. The desire to move big ideas into reality. Occidental is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, marital status, political preference, sexual orientation, gender identity, national origin, protected veteran status, or disability status. It has come to our attention various individuals and/or organizations are contacting people falsely pretending to recruit on behalf of Oxy. Please be aware that these recruiting scams and communications do not originate nor are they associated with our recruitment process. All Oxy job postings and offers will require a completed application through our company website. Oxy does not charge a fee at any stage of the recruiting process. We will never: Ask you to pay for applications, interviews, meetings, processing, training or for any other fees Use recruiting or placement agencies that charge candidates an advance fee of any kind or Request personal information such as passport and bank account details at an early stage of our recruitment process. We recommend against responding to unsolicited business propositions or offers from people you don't know. Do not disclose your personal or financial details. If you believe you have been the victim of a recruiting scam, please contact your local police department.
*Candidate must be a British National & born in the UK and must be able to obtain SC Clearance* Job title: Desktop Support Engineer III Location: Yeovil, Somerset An exciting opportunity to work for a Global IT Consultancy company. Additional info: Due to the nature of the role, the candidate must either hold or be able to obtain SC security clearance, must be British national only & born in UK. The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant. This is a full-time, permanent position working 08:00 - 17:30 Monday to Thursday and 08:00 - 16:00 on Fridays. Due to the nature of the client's work the successful candidate will need to be able to obtain SC Security Clearance. Responsibilities: Desktop/Laptop/VDI build, configuration and deployment to end users Software installation/deployment Smartphone deployment Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects What we're looking for: Full UK driving license is essential to provide support across the large site and surrounding satellite sites Microsoft Windows 7 and 10 Operating Systems - Deployment, configuration and support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of Microsoft SCCM and OS/Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation, and email correspondence Good time management/organisational skills Work well as part of a team or independently Driving licence essential to provide support across the large site and surrounding satellite sites Desirable skills/qualifications: Microsoft Windows 7/10 training and certification Active Directory management Understanding of SCCM Understanding of Mobile Iron or similar mobile device management platforms Understanding of McAfee EPO Employee benefits: Flexible benefits including, medical insurance and eyecare vouchers Company pension scheme Income protection after 6 month's service 23 days holiday raising to max 25 Option to purchase/sell additional holiday Life insurance Employee Assistance Programme
May 10, 2024
Full time
*Candidate must be a British National & born in the UK and must be able to obtain SC Clearance* Job title: Desktop Support Engineer III Location: Yeovil, Somerset An exciting opportunity to work for a Global IT Consultancy company. Additional info: Due to the nature of the role, the candidate must either hold or be able to obtain SC security clearance, must be British national only & born in UK. The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant. This is a full-time, permanent position working 08:00 - 17:30 Monday to Thursday and 08:00 - 16:00 on Fridays. Due to the nature of the client's work the successful candidate will need to be able to obtain SC Security Clearance. Responsibilities: Desktop/Laptop/VDI build, configuration and deployment to end users Software installation/deployment Smartphone deployment Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects What we're looking for: Full UK driving license is essential to provide support across the large site and surrounding satellite sites Microsoft Windows 7 and 10 Operating Systems - Deployment, configuration and support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of Microsoft SCCM and OS/Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation, and email correspondence Good time management/organisational skills Work well as part of a team or independently Driving licence essential to provide support across the large site and surrounding satellite sites Desirable skills/qualifications: Microsoft Windows 7/10 training and certification Active Directory management Understanding of SCCM Understanding of Mobile Iron or similar mobile device management platforms Understanding of McAfee EPO Employee benefits: Flexible benefits including, medical insurance and eyecare vouchers Company pension scheme Income protection after 6 month's service 23 days holiday raising to max 25 Option to purchase/sell additional holiday Life insurance Employee Assistance Programme
Senior Software Engineer-Hybrid page is loaded Senior Software Engineer-Hybrid Apply locations UK - London (Bishopsgate) time type Full time posted on Posted Yesterday job requisition id R73505 Senior Software Engineer Do you enjoy being part of team that develops high-quality code? Are you an excellent problem solver with great interpersonal skills? About the Business At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data. You can learn more about ICIS at the link below. About our Team You will be joining a collaborative, curious, team of Software Engineers at all different levels. By joining us you will have the opportunity to share ownership in solving this problem end to end. From exploring new data sources for building features, to design and put in production predictive models and make sure they perform consistently over time. About the Role As a Senior Software Engineer you will play a key role in the agile development of a specialist data platform. Contribute to exciting projects and products, both internal and customer-facing. Working on back-end, browser-based user interface, complex data modelling, visualization and mapping. Pricing and prediction algorithms as well as new features and incremental enhancements. Owning the system from development through to production. Responsibilities Building out features within the platform and Implementing APIs for Internal and external use. Building up a useful, robust automated test suite to support a Continuous Integration environment. Taking ownership of the full platform and application code. Build pipeline we use to get features from conception to a live system. Sharing knowledge of tools and techniques with the wider team, both developers and non-developers. Taking part in 2nd-line support of applications and platforms, including occasional support outside of office hours Requirements Experience in building server-side web applications f C#, .NET core and some front-end skills React/Angular. Experience of SQL Server or Postgres (and ORMs such as Nhibernate) Able to communicate effectively with key stakeholders internally and externally. Be familiar with or have a keen interest in AWS cloud platform. Have experience with modern deployment techniques using Infrastructure as Code paradigms such as Puppet, Terraform, Kubernetes, Helm, and Docker. Learn more about the LexisNexis Risk team and how we work here Women in technology: LexisNexis Risk Solutions is very supportive of women in Technology and has been a founding signature for the Tech Talent Charter. Currently 27% of our Technology workforce are women which is much higher than the UK average of 17%. We have the following initiatives in place to support women in technology: Mentoring scheme for women in technology Women's network forum Regularly run events for schools girl about careers in technology to inspire the next generation of girls in tech. LexisNexis Risk Solutions proudly support the Tech Talent Charter At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: . Please read our Candidate Privacy Policy . Similar Jobs (1) Senior Systems Engineer II locations 2 Locations time type Full time posted on Posted 30+ Days Ago At LexisNexis Risk Solutions, our seven brands span multiple industries providing customers with innovative technologies, information-based analytics, decisioning tools and data management services that provide market-specific solutions. Approximately 10,000 employees in offices throughout the world support our brands by serving customers in more than 190 countries. . LexisNexis Risk Solutions is part of RELX, a global provider of information and analytics for professional and business customers across industries. For more information, please visit and .
May 10, 2024
Full time
Senior Software Engineer-Hybrid page is loaded Senior Software Engineer-Hybrid Apply locations UK - London (Bishopsgate) time type Full time posted on Posted Yesterday job requisition id R73505 Senior Software Engineer Do you enjoy being part of team that develops high-quality code? Are you an excellent problem solver with great interpersonal skills? About the Business At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data. You can learn more about ICIS at the link below. About our Team You will be joining a collaborative, curious, team of Software Engineers at all different levels. By joining us you will have the opportunity to share ownership in solving this problem end to end. From exploring new data sources for building features, to design and put in production predictive models and make sure they perform consistently over time. About the Role As a Senior Software Engineer you will play a key role in the agile development of a specialist data platform. Contribute to exciting projects and products, both internal and customer-facing. Working on back-end, browser-based user interface, complex data modelling, visualization and mapping. Pricing and prediction algorithms as well as new features and incremental enhancements. Owning the system from development through to production. Responsibilities Building out features within the platform and Implementing APIs for Internal and external use. Building up a useful, robust automated test suite to support a Continuous Integration environment. Taking ownership of the full platform and application code. Build pipeline we use to get features from conception to a live system. Sharing knowledge of tools and techniques with the wider team, both developers and non-developers. Taking part in 2nd-line support of applications and platforms, including occasional support outside of office hours Requirements Experience in building server-side web applications f C#, .NET core and some front-end skills React/Angular. Experience of SQL Server or Postgres (and ORMs such as Nhibernate) Able to communicate effectively with key stakeholders internally and externally. Be familiar with or have a keen interest in AWS cloud platform. Have experience with modern deployment techniques using Infrastructure as Code paradigms such as Puppet, Terraform, Kubernetes, Helm, and Docker. Learn more about the LexisNexis Risk team and how we work here Women in technology: LexisNexis Risk Solutions is very supportive of women in Technology and has been a founding signature for the Tech Talent Charter. Currently 27% of our Technology workforce are women which is much higher than the UK average of 17%. We have the following initiatives in place to support women in technology: Mentoring scheme for women in technology Women's network forum Regularly run events for schools girl about careers in technology to inspire the next generation of girls in tech. LexisNexis Risk Solutions proudly support the Tech Talent Charter At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: . Please read our Candidate Privacy Policy . Similar Jobs (1) Senior Systems Engineer II locations 2 Locations time type Full time posted on Posted 30+ Days Ago At LexisNexis Risk Solutions, our seven brands span multiple industries providing customers with innovative technologies, information-based analytics, decisioning tools and data management services that provide market-specific solutions. Approximately 10,000 employees in offices throughout the world support our brands by serving customers in more than 190 countries. . LexisNexis Risk Solutions is part of RELX, a global provider of information and analytics for professional and business customers across industries. For more information, please visit and .
Join my client's dynamic team as they revolutionize the entertainment industry with cutting-edge IT solutions. They're seeking a talented IT professional with a passion for entertainment to drive innovation and deliver unforgettable experiences. If you're ready to be part of something extraordinary, apply now! Role Overview: As a 2nd & 3rd Line IT Systems Engineer, you'll play a crucial role in providing comprehensive IT cover, service desk assistance, and desktop support. Acting as the primary point of contact for users across multiple bases, you will address application, system, and hardware support needs, collaborating with third-party IT vendors when necessary. Key Responsibilities Offer 2nd & 3rd line technical support for approved hardware and software. Collaborate with third-party service suppliers to ensure timely issue resolution. Install and manage Microsoft Client Operating Systems. Demonstrate a deep understanding of Active Directory, including Group Policies. Manage user account administration, security group management, onboarding/offboarding procedures, and device enrollment/documentation. Install, configure, and maintain network printers and wireless devices. Maintain mobile devices and serve as the second point of contact for warehouse hand scanner hardware. Manage and support Office 365, including user and service administration. Oversee patch management across site servers, desktops, servers, and MAC estate. Take ownership of escalated technical issues requiring 2nd and 3rd line support, providing efficient and effective solutions. Analyze and troubleshoot complex hardware, software, and support network engineering with network problems. Maintain documentation for systems, configurations, and troubleshooting procedures. Develop and update procedural documents for common issue resolution. Provide guidance and mentorship to junior support engineers. Technical Skills Required Administer SharePoint online, managing groups, security, and permissions. Support multiple sites from HQ using remote management tools. Utilize and maintain Active Directory, handling security groups and user on/off-boarding. Provide orientation and guidance to users on new software and computer equipment. Implement and enforce security best practices. Administer O365 Cloud Suite, including OneDrive, Teams, and SharePoint. Offer education on key applications to users as needed. Manage the IT helpdesk queue, providing 2nd & 3rd Line support. Manage stakeholders and escalate issues when required to resolve within agreed timescales. Integrate and support CCTV systems & Net2 within the network infrastructure. Utilize/Implement monitoring tools for proactive issue detection and resolution. Proficiently troubleshoot hardware, software, and network issues. Expertise in configuring and maintaining server hardware. Administer virtualization platforms like Hyper-V. Familiarity with cloud platforms (AWS, Azure) is advantageous. Proficiency in managing and troubleshooting Windows Server and Desktop operating systems Benefits: Competitive salary 25 days holiday plus bank holidays Private health insurance Great pension scheme Life insurance Annual discretionary bonus scheme If you're a skilled 2/3rd line Systems Engineer looking for a challenging opportunity to join a growing IT support team, we'd love to hear from you! Please send your resume and cover letter to (url removed) For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
May 10, 2024
Full time
Join my client's dynamic team as they revolutionize the entertainment industry with cutting-edge IT solutions. They're seeking a talented IT professional with a passion for entertainment to drive innovation and deliver unforgettable experiences. If you're ready to be part of something extraordinary, apply now! Role Overview: As a 2nd & 3rd Line IT Systems Engineer, you'll play a crucial role in providing comprehensive IT cover, service desk assistance, and desktop support. Acting as the primary point of contact for users across multiple bases, you will address application, system, and hardware support needs, collaborating with third-party IT vendors when necessary. Key Responsibilities Offer 2nd & 3rd line technical support for approved hardware and software. Collaborate with third-party service suppliers to ensure timely issue resolution. Install and manage Microsoft Client Operating Systems. Demonstrate a deep understanding of Active Directory, including Group Policies. Manage user account administration, security group management, onboarding/offboarding procedures, and device enrollment/documentation. Install, configure, and maintain network printers and wireless devices. Maintain mobile devices and serve as the second point of contact for warehouse hand scanner hardware. Manage and support Office 365, including user and service administration. Oversee patch management across site servers, desktops, servers, and MAC estate. Take ownership of escalated technical issues requiring 2nd and 3rd line support, providing efficient and effective solutions. Analyze and troubleshoot complex hardware, software, and support network engineering with network problems. Maintain documentation for systems, configurations, and troubleshooting procedures. Develop and update procedural documents for common issue resolution. Provide guidance and mentorship to junior support engineers. Technical Skills Required Administer SharePoint online, managing groups, security, and permissions. Support multiple sites from HQ using remote management tools. Utilize and maintain Active Directory, handling security groups and user on/off-boarding. Provide orientation and guidance to users on new software and computer equipment. Implement and enforce security best practices. Administer O365 Cloud Suite, including OneDrive, Teams, and SharePoint. Offer education on key applications to users as needed. Manage the IT helpdesk queue, providing 2nd & 3rd Line support. Manage stakeholders and escalate issues when required to resolve within agreed timescales. Integrate and support CCTV systems & Net2 within the network infrastructure. Utilize/Implement monitoring tools for proactive issue detection and resolution. Proficiently troubleshoot hardware, software, and network issues. Expertise in configuring and maintaining server hardware. Administer virtualization platforms like Hyper-V. Familiarity with cloud platforms (AWS, Azure) is advantageous. Proficiency in managing and troubleshooting Windows Server and Desktop operating systems Benefits: Competitive salary 25 days holiday plus bank holidays Private health insurance Great pension scheme Life insurance Annual discretionary bonus scheme If you're a skilled 2/3rd line Systems Engineer looking for a challenging opportunity to join a growing IT support team, we'd love to hear from you! Please send your resume and cover letter to (url removed) For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.