Property Services Scheduler Hourly Rate: £15.52 PAYE / £18.05 LTD UMB Location: Camden, London (Hybrid - Work from Home options available) Job Type: Temporary (Immediate start, ongoing booking) We are currently seeking an experienced Property Services Scheduler with a background in housing and scheduling. The role involves managing the repairs and maintenance service across London, the South East, and Home Counties, ensuring the provision of effective and efficient scheduling of repairs, services, compliance works, and other technical projects. My client seek x 5 Schedulers with 2 x focussing solely on the scheduling and 3 x scheduling but with a more interactive role with residents please let us know your preference when applying. Day-to-day of the role: Coordinate and schedule repairs, servicing, voids, and planned maintenance work to customers' homes. Work closely with in-house teams and various contractors and service providers. Ensure efficient allocation of resources for general needs, leasehold, market rent, and specialist Care and Support schemes. Communicate effectively with stakeholders to ensure timely completion of works. Monitor and update schedules to reflect changes and ensure optimal service delivery. Handle scheduling for a variety of technical projects, ensuring compliance with organisational standards. Required Skills & Qualifications: Proven experience in a Property Services Scheduler role or similar within the social housing sector. Strong understanding of repairs and maintenance service operations. Excellent organisational and time-management skills. Proficiency in using scheduling software and tools. Ability to work effectively in a fast-paced environment. Strong communication skills and the ability to coordinate with multiple teams. Benefits: Competitive hourly rate. Flexible hybrid working arrangement. Opportunity to contribute to the improvement of housing services. Be part of a dedicated team focused on providing excellent customer service. To apply for this Property Services Scheduler position, please submit your CV and cover letter detailing your relevant experience and your availability to start work. Immediate availability is highly desirable for this ongoing temporary booking.
May 15, 2024
Full time
Property Services Scheduler Hourly Rate: £15.52 PAYE / £18.05 LTD UMB Location: Camden, London (Hybrid - Work from Home options available) Job Type: Temporary (Immediate start, ongoing booking) We are currently seeking an experienced Property Services Scheduler with a background in housing and scheduling. The role involves managing the repairs and maintenance service across London, the South East, and Home Counties, ensuring the provision of effective and efficient scheduling of repairs, services, compliance works, and other technical projects. My client seek x 5 Schedulers with 2 x focussing solely on the scheduling and 3 x scheduling but with a more interactive role with residents please let us know your preference when applying. Day-to-day of the role: Coordinate and schedule repairs, servicing, voids, and planned maintenance work to customers' homes. Work closely with in-house teams and various contractors and service providers. Ensure efficient allocation of resources for general needs, leasehold, market rent, and specialist Care and Support schemes. Communicate effectively with stakeholders to ensure timely completion of works. Monitor and update schedules to reflect changes and ensure optimal service delivery. Handle scheduling for a variety of technical projects, ensuring compliance with organisational standards. Required Skills & Qualifications: Proven experience in a Property Services Scheduler role or similar within the social housing sector. Strong understanding of repairs and maintenance service operations. Excellent organisational and time-management skills. Proficiency in using scheduling software and tools. Ability to work effectively in a fast-paced environment. Strong communication skills and the ability to coordinate with multiple teams. Benefits: Competitive hourly rate. Flexible hybrid working arrangement. Opportunity to contribute to the improvement of housing services. Be part of a dedicated team focused on providing excellent customer service. To apply for this Property Services Scheduler position, please submit your CV and cover letter detailing your relevant experience and your availability to start work. Immediate availability is highly desirable for this ongoing temporary booking.
Personal Assistant / Business Support Assistant Leeds / Hybrid £Excellent + Exceptional Benefits + Bonus What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at here gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The opportunity: The Claims department aims to be market leaders in the provision of an efficient, cost effective and professional service to our brokers and clients. We aim to be pro-active and flexible in the management of claims whilst maintaining our integrity. The UK claims function aims to be the market leader in the provision of an efficient, cost effective, creative and professional service to our brokers, policyholders and clients. We strive to be proactive and flexible in the management of claims whilst maintaining our integrity. Our vision is to be the most customer focused, nimble and value adding claims team in the market. What you'll be doing: Diary management for the UK Claims Leadership Team (Claims & Legal Services Director, Head of Insurance Claims, Head of Legal Expenses & Tax Claims and Claims Operations Support Manager), including arranging all aspects of internal and external meetings as required Coordinating the organisation of multiple meetings chaired by the UK claims leadership, including meeting pack preparation & collation, minute taking and following up on action points General administration for the UK Claims Leadership, including phone calls filing, scanning, opening and distributing post, attendance records, archive management and staff expenses Arranging Presentations / events / away days - liaising with relevant departments and external contacts/companies to arrange as necessary Be able to extract and interpret claims information to ensure compliance with internal and external regulation and procedures Arranging Travel and Accommodation both within the UK and overseas Creating packs for reports which are used for senior leadership meetings. Assist the UK claims leadership in wide ranging and varied project work Miscellaneous secretarial duties as and when needed Our must haves: Have worked in a similar position Have strong written and spoken communication skills Be computer literate and possess strong Microsoft Office skills, including Word, Excel, PowerPoint and Outlook Have experience of working within a corporate environment and knowledge of the insurance industry would be advantageous Who we are: A Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you? A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!Are you ready to play your part?Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
May 15, 2024
Full time
Personal Assistant / Business Support Assistant Leeds / Hybrid £Excellent + Exceptional Benefits + Bonus What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at here gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The opportunity: The Claims department aims to be market leaders in the provision of an efficient, cost effective and professional service to our brokers and clients. We aim to be pro-active and flexible in the management of claims whilst maintaining our integrity. The UK claims function aims to be the market leader in the provision of an efficient, cost effective, creative and professional service to our brokers, policyholders and clients. We strive to be proactive and flexible in the management of claims whilst maintaining our integrity. Our vision is to be the most customer focused, nimble and value adding claims team in the market. What you'll be doing: Diary management for the UK Claims Leadership Team (Claims & Legal Services Director, Head of Insurance Claims, Head of Legal Expenses & Tax Claims and Claims Operations Support Manager), including arranging all aspects of internal and external meetings as required Coordinating the organisation of multiple meetings chaired by the UK claims leadership, including meeting pack preparation & collation, minute taking and following up on action points General administration for the UK Claims Leadership, including phone calls filing, scanning, opening and distributing post, attendance records, archive management and staff expenses Arranging Presentations / events / away days - liaising with relevant departments and external contacts/companies to arrange as necessary Be able to extract and interpret claims information to ensure compliance with internal and external regulation and procedures Arranging Travel and Accommodation both within the UK and overseas Creating packs for reports which are used for senior leadership meetings. Assist the UK claims leadership in wide ranging and varied project work Miscellaneous secretarial duties as and when needed Our must haves: Have worked in a similar position Have strong written and spoken communication skills Be computer literate and possess strong Microsoft Office skills, including Word, Excel, PowerPoint and Outlook Have experience of working within a corporate environment and knowledge of the insurance industry would be advantageous Who we are: A Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you? A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!Are you ready to play your part?Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
Join our dynamic and rapidly growing team at Barbon, where innovation meets integrity. As a leader in tenant referencing and specialist lettings insurance, we thrive on energy, creativity, and a passion for excellence.We are seeking a highly motivated and experienced Head of Underwriting to lead and direct underwriting strategy, operations, and policy development across product lines. This role is pivotal in ensuring that our business operations maintain the highest levels of integrity and ethics in a fast-paced environment. If you're ready to take on a high challenging leadership role in a high-energy environment where your expertise can make a real difference, we want to hear from you. Apply now and become a key player in shaping the future of Barbon! Key Responsibilities: • Lead, manage, coach and support the Team Leaders for the Underwriting, Product Governance Teams, ensuring that SLA's are adhered to and improve business efficiencies through controlled empowerment roll-outs to the Sales Teams.• Monitor and report on performance and suitability of each product against set parameters throughout their lifecycle.• Drive any product rationalisation projects across the Groups brands and review rationalisation opportunities.• Chair the Product Governance Committee and maintain and develop the product governance framework itself ensuring the group's processes incorporate the latest legislative and regulatory requirements.• Maintain, with the support of the Underwriting Technical Analyst, a specific product based management information reporting suite and issue a "Product Performance Dashboard" at agreed intervals to the PGC and other key stakeholders. • Be the point of contact for insurer relationships and manage these effectively. • Manage the relationship with insurers. Overseeing regular underwriting meetings and QBR's as well as demonstrating a strong understanding of the contractual arrangements and profit share scheme.• Contribute and ensure smooth implementation of strategic business objectives and product development. SMCR Regulatory Responsibility • Under the FCA's Senior Manager & Certification Regime (SMCR) this role is deemed to be responsible for the following certification function:• Significant Management Function - this role has significant responsibility, including key decision making for insurance sales• The job holder will be required to meet the requirements of the Certification Regime, including but not limited to:• Fitness & Propriety assessments• Completion of 15 hours of Continuous Professional Development (CPD) on an annual basis• Adherence to Conduct Rules Education / Qualifications • At least 4 GCSE's/O Levels (grade c or above) including Maths and English• Cert CII, progression towards or at the very least a commitment to enrol for these Insurance qualifications upon appointment• Dip CII / ACII or progress towards (or comparable in other financial services sectors) (desirable) Experience and knowledge • At least 3 years general insurance / financial services experience working with insurance products Skills / Aptitude • Collaborative Working - Encourages Co-Operative Working• Communicating Clearly- Promotes Two-Way Communication • Leading & Developing- Enables the Performance of Others• Thinking Customer- Strives to Deliver Excellence• Commercial Mind-set- Identifies opportunities to reduce costs • Analysing & Initiating- Applies Analytical Rigour• Adapting & Responding- Adapts to Change• Taking Ownership- Seeks New Opportunities• Creating & Innovating- Encourages Innovation• Planning & Prioritising-Plans and Monitors Further information As well as a competitive salary we offer the following benefits -• Competitive holiday allowance with the annual option to buy additional days • Death in Service benefit of x4 salary• Company pension scheme• Enhanced maternity and paternity leave packages• A flexible benefits package which allows you to add additional benefits to your overall package• Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more• Referral schemes • Discounted rates on PIB products• We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more• If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day.• We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose• PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career developmentWe are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
May 15, 2024
Full time
Join our dynamic and rapidly growing team at Barbon, where innovation meets integrity. As a leader in tenant referencing and specialist lettings insurance, we thrive on energy, creativity, and a passion for excellence.We are seeking a highly motivated and experienced Head of Underwriting to lead and direct underwriting strategy, operations, and policy development across product lines. This role is pivotal in ensuring that our business operations maintain the highest levels of integrity and ethics in a fast-paced environment. If you're ready to take on a high challenging leadership role in a high-energy environment where your expertise can make a real difference, we want to hear from you. Apply now and become a key player in shaping the future of Barbon! Key Responsibilities: • Lead, manage, coach and support the Team Leaders for the Underwriting, Product Governance Teams, ensuring that SLA's are adhered to and improve business efficiencies through controlled empowerment roll-outs to the Sales Teams.• Monitor and report on performance and suitability of each product against set parameters throughout their lifecycle.• Drive any product rationalisation projects across the Groups brands and review rationalisation opportunities.• Chair the Product Governance Committee and maintain and develop the product governance framework itself ensuring the group's processes incorporate the latest legislative and regulatory requirements.• Maintain, with the support of the Underwriting Technical Analyst, a specific product based management information reporting suite and issue a "Product Performance Dashboard" at agreed intervals to the PGC and other key stakeholders. • Be the point of contact for insurer relationships and manage these effectively. • Manage the relationship with insurers. Overseeing regular underwriting meetings and QBR's as well as demonstrating a strong understanding of the contractual arrangements and profit share scheme.• Contribute and ensure smooth implementation of strategic business objectives and product development. SMCR Regulatory Responsibility • Under the FCA's Senior Manager & Certification Regime (SMCR) this role is deemed to be responsible for the following certification function:• Significant Management Function - this role has significant responsibility, including key decision making for insurance sales• The job holder will be required to meet the requirements of the Certification Regime, including but not limited to:• Fitness & Propriety assessments• Completion of 15 hours of Continuous Professional Development (CPD) on an annual basis• Adherence to Conduct Rules Education / Qualifications • At least 4 GCSE's/O Levels (grade c or above) including Maths and English• Cert CII, progression towards or at the very least a commitment to enrol for these Insurance qualifications upon appointment• Dip CII / ACII or progress towards (or comparable in other financial services sectors) (desirable) Experience and knowledge • At least 3 years general insurance / financial services experience working with insurance products Skills / Aptitude • Collaborative Working - Encourages Co-Operative Working• Communicating Clearly- Promotes Two-Way Communication • Leading & Developing- Enables the Performance of Others• Thinking Customer- Strives to Deliver Excellence• Commercial Mind-set- Identifies opportunities to reduce costs • Analysing & Initiating- Applies Analytical Rigour• Adapting & Responding- Adapts to Change• Taking Ownership- Seeks New Opportunities• Creating & Innovating- Encourages Innovation• Planning & Prioritising-Plans and Monitors Further information As well as a competitive salary we offer the following benefits -• Competitive holiday allowance with the annual option to buy additional days • Death in Service benefit of x4 salary• Company pension scheme• Enhanced maternity and paternity leave packages• A flexible benefits package which allows you to add additional benefits to your overall package• Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more• Referral schemes • Discounted rates on PIB products• We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more• If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day.• We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose• PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career developmentWe are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
A fantastic opportunity has arisen for an experienced Account Director to join the MOI team. This exciting role within the Client Services team is a great opportunity for a talented and passionate Account Director to work with some of the world's leading technology clients. The role requires strong communication skills, clear thinking and experience in developing integrated marketing programs. You would lead an account team in providing strategic direction, financial management and day-to-day operations for a specific portfolio of client accounts. This involves lending team oversight in the planning, creation and implementation of campaigns while ensuring quality of work and delivery of services to the highest standard. Responsibilities: Client Relationship Management: Act as the main point of contact for senior-level clients, building and nurturing strong relationships based on trust and effective communication. Understand clients' business objectives, marketing goals, and challenges to provide strategic recommendations and solutions. Regularly meet with clients to discuss campaign performance, present new ideas, and identify opportunities for growth. Organise regular opportunities for client engagement; entertainment, workshops, debriefs and presentations. Responsible for overall client satisfaction; raising and solving issues before they arise. Manage and mentor a team of account managers, coordinators, and specialists to ensure the successful implementation of marketing strategies and campaigns. Provide clear direction, feedback, and support to account team members, fostering their professional growth and development. Collaborate with and contribute to cross-functional teams, including creative, strategy, and analytics, to deliver integrated marketing solutions. Help to foster a culture of excellence, actively contributing to team development and culture, and showcasing key projects to the agency. Share industry insights and thought leadership with clients and internal teams to drive innovation and creative solutions. Strategic Planning and Campaign Execution: Oversee multiple client accounts and campaigns simultaneously. Lead the development and execution of comprehensive, integrated marketing campaigns, including digital marketing, advertising, social media, content creation, and events. Ensure strategic development of client briefs, offering innovative solutions and aligning campaigns with clients' objectives and broader business goals. Oversee and attend client WIPs (as appropriate), set and prepare regular client QBRs to ensure value and insight is delivered. Oversee and approve campaign budgets, timelines, and deliverables, ensuring they are met within established parameters. Maintain and report on project profitability, team utilisation, customer insights and trends. Business Development: Take charge of account health & growth; implement and drive strategic growth plans, considering short, medium, and long-term goals and targets. Expand existing client relationships by identifying opportunities for upselling and cross-selling additional services. Identify and pursue new business leads through proactive prospecting, networking, referrals, and outreach. Ensure the accurate tracking and maintenance of all deals, opportunities, client contacts, and communications in HubSpot, and update the Revenue team on client engagement efforts. Coordinate and participate in pitches and presentations, showcasing agency capabilities and expertise to potential clients. Performance Tracking and Reporting: Monitor and analyze campaign performance, providing regular reports and insights to clients, highlighting key metrics and recommendations for optimization. Identify areas for improvement and proactively propose solutions to enhance campaign performance. Industry Knowledge and Trends: Stay up to date with industry trends, emerging technologies, and best practices in marketing and advertising. Share industry insights and thought leadership with clients and internal teams to drive innovation and creative solutions. Requirements : Bachelor's degree in marketing, business administration, or a related field. Proven experience (5+ years) in account management or similar role within an agency or marketing firm (B2B marketing experience is a definite plus). Strong knowledge of marketing principles, strategies, and tactics across various channels and industries. Excellent client relationship management skills, with a demonstrated ability to build and maintain long-term partnerships. Strong leadership and team management abilities, with experience in mentoring and developing account teams. Exceptional communication, negotiation, and presentation skills, both written and verbal. Strategic thinking and problem-solving capabilities, with a focus on achieving business objectives. Proven track record of successfully managing and executing complex marketing campaigns and projects. Proficient in using marketing analytics tools and platforms to track and measure campaign performance. Ability to work under pressure, meet tight deadlines, and manage multiple priorities simultaneously. Strong business acumen and understanding of budgeting, financials, and profitability. Flexibility to travel and attend client meetings and industry events as required. This job description provides a general overview and may be subject to modifications or additions based on the specific requirements and needs. What we offer Company pension Flexible blended working policy with 2 days per week in our London office - work the way that best suits you 23 days paid leave with annual increases after a period of service. 3 days to be taken over Christmas/New Year and a day off on your birthday Cycle to work scheme Refer a friend scheme Access to MOI's M University training platform to help you grow Employee rewards and recognition programme Wellness days throughout the year About MOI MOI is the world's leading global multi-specialist B2B agency, with offices in London, New York, Seattle, Dubai, Singapore, Munich, and Sydney. As Best Agency of the Year (B2B Marketing Awards 2022) and Best Company to Work For (Best Companies), we're committed to redefining the business of creativity as the catalyst for B2B growth. Why? Because we believe B2B experiences can be so much better. We embrace different and deliver on our vision through our proprietary approach to strategy-informed creative thinking. Our Turning Heads methodology combines the best of strategic consulting, creative thinking, media, technology, and sales expertise. This enables us to develop intelligent, head-turning solutions which creates change and empowers our clients to differentiate, transform, and grow. Some of the world's largest tech organisations trust us to turn the heads that count, including Adobe, Ciena, Dropbox, Facebook, AWS, Google Cloud, Oracle, ServiceNow and Proofpoint. We are committed to creating a workplace that values equality, diversity, and inclusion. We believe that a diverse and inclusive workforce not only fosters innovation but also ensures that every individual's unique perspective is celebrated and respected. We are an equal opportunities employer and are dedicated to providing a work environment that embraces all backgrounds, experiences, and perspectives. At MOI, all qualified applicants will be considered for employment without regard to age, disability, ethnicity, sexual orientation or any other protected basis under appropriate law. we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please let us know in your application if you require an accommodation during the interview process.
May 14, 2024
Full time
A fantastic opportunity has arisen for an experienced Account Director to join the MOI team. This exciting role within the Client Services team is a great opportunity for a talented and passionate Account Director to work with some of the world's leading technology clients. The role requires strong communication skills, clear thinking and experience in developing integrated marketing programs. You would lead an account team in providing strategic direction, financial management and day-to-day operations for a specific portfolio of client accounts. This involves lending team oversight in the planning, creation and implementation of campaigns while ensuring quality of work and delivery of services to the highest standard. Responsibilities: Client Relationship Management: Act as the main point of contact for senior-level clients, building and nurturing strong relationships based on trust and effective communication. Understand clients' business objectives, marketing goals, and challenges to provide strategic recommendations and solutions. Regularly meet with clients to discuss campaign performance, present new ideas, and identify opportunities for growth. Organise regular opportunities for client engagement; entertainment, workshops, debriefs and presentations. Responsible for overall client satisfaction; raising and solving issues before they arise. Manage and mentor a team of account managers, coordinators, and specialists to ensure the successful implementation of marketing strategies and campaigns. Provide clear direction, feedback, and support to account team members, fostering their professional growth and development. Collaborate with and contribute to cross-functional teams, including creative, strategy, and analytics, to deliver integrated marketing solutions. Help to foster a culture of excellence, actively contributing to team development and culture, and showcasing key projects to the agency. Share industry insights and thought leadership with clients and internal teams to drive innovation and creative solutions. Strategic Planning and Campaign Execution: Oversee multiple client accounts and campaigns simultaneously. Lead the development and execution of comprehensive, integrated marketing campaigns, including digital marketing, advertising, social media, content creation, and events. Ensure strategic development of client briefs, offering innovative solutions and aligning campaigns with clients' objectives and broader business goals. Oversee and attend client WIPs (as appropriate), set and prepare regular client QBRs to ensure value and insight is delivered. Oversee and approve campaign budgets, timelines, and deliverables, ensuring they are met within established parameters. Maintain and report on project profitability, team utilisation, customer insights and trends. Business Development: Take charge of account health & growth; implement and drive strategic growth plans, considering short, medium, and long-term goals and targets. Expand existing client relationships by identifying opportunities for upselling and cross-selling additional services. Identify and pursue new business leads through proactive prospecting, networking, referrals, and outreach. Ensure the accurate tracking and maintenance of all deals, opportunities, client contacts, and communications in HubSpot, and update the Revenue team on client engagement efforts. Coordinate and participate in pitches and presentations, showcasing agency capabilities and expertise to potential clients. Performance Tracking and Reporting: Monitor and analyze campaign performance, providing regular reports and insights to clients, highlighting key metrics and recommendations for optimization. Identify areas for improvement and proactively propose solutions to enhance campaign performance. Industry Knowledge and Trends: Stay up to date with industry trends, emerging technologies, and best practices in marketing and advertising. Share industry insights and thought leadership with clients and internal teams to drive innovation and creative solutions. Requirements : Bachelor's degree in marketing, business administration, or a related field. Proven experience (5+ years) in account management or similar role within an agency or marketing firm (B2B marketing experience is a definite plus). Strong knowledge of marketing principles, strategies, and tactics across various channels and industries. Excellent client relationship management skills, with a demonstrated ability to build and maintain long-term partnerships. Strong leadership and team management abilities, with experience in mentoring and developing account teams. Exceptional communication, negotiation, and presentation skills, both written and verbal. Strategic thinking and problem-solving capabilities, with a focus on achieving business objectives. Proven track record of successfully managing and executing complex marketing campaigns and projects. Proficient in using marketing analytics tools and platforms to track and measure campaign performance. Ability to work under pressure, meet tight deadlines, and manage multiple priorities simultaneously. Strong business acumen and understanding of budgeting, financials, and profitability. Flexibility to travel and attend client meetings and industry events as required. This job description provides a general overview and may be subject to modifications or additions based on the specific requirements and needs. What we offer Company pension Flexible blended working policy with 2 days per week in our London office - work the way that best suits you 23 days paid leave with annual increases after a period of service. 3 days to be taken over Christmas/New Year and a day off on your birthday Cycle to work scheme Refer a friend scheme Access to MOI's M University training platform to help you grow Employee rewards and recognition programme Wellness days throughout the year About MOI MOI is the world's leading global multi-specialist B2B agency, with offices in London, New York, Seattle, Dubai, Singapore, Munich, and Sydney. As Best Agency of the Year (B2B Marketing Awards 2022) and Best Company to Work For (Best Companies), we're committed to redefining the business of creativity as the catalyst for B2B growth. Why? Because we believe B2B experiences can be so much better. We embrace different and deliver on our vision through our proprietary approach to strategy-informed creative thinking. Our Turning Heads methodology combines the best of strategic consulting, creative thinking, media, technology, and sales expertise. This enables us to develop intelligent, head-turning solutions which creates change and empowers our clients to differentiate, transform, and grow. Some of the world's largest tech organisations trust us to turn the heads that count, including Adobe, Ciena, Dropbox, Facebook, AWS, Google Cloud, Oracle, ServiceNow and Proofpoint. We are committed to creating a workplace that values equality, diversity, and inclusion. We believe that a diverse and inclusive workforce not only fosters innovation but also ensures that every individual's unique perspective is celebrated and respected. We are an equal opportunities employer and are dedicated to providing a work environment that embraces all backgrounds, experiences, and perspectives. At MOI, all qualified applicants will be considered for employment without regard to age, disability, ethnicity, sexual orientation or any other protected basis under appropriate law. we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please let us know in your application if you require an accommodation during the interview process.
Advancing People - Recruitment Specialists are Recruiting for a Customer Service & Admin Team Leader for their client based in Bradford, Yorkshire. As a Customer Service & Admin Team Leader you will lead the O2C & P2P admin & UK customer services team, providing services to the business and their customers along with administrative duties for UK & International entities. Main Responsibilities Lead a team to handle all customer service contacts through to resolution providing a great customer experience for the UK business You and your team will handle administrative services in the O2C and P2P functions for ISSC customers and their customers/suppliers Provide management information and recommendations to your UK customer service team delivering an enhanced customer experience Be the escalation point for UK customer service complaints & operational challenges. Resolve operational issues impacting customers, delivering cost and time efficiencies, demonstrating value for money of a shared services support function Proactively identify inefficiencies, and implement continuous improvement. Person Specification Experience at a management level working in a customer facing ,customer service environment, Experience of complaint investigation and issue resolution Working knowledge of customer operations, supply chain process and product information Previous experience of working cross functionally to continuously improve operations Experience of managing complaints through from capture and investigation to issue resolution and change delivery, where possible This is a full time position offering an annual salary of £33,000 + attractive company benefits! The position is working from home / Hybrid - The successful applicant will be required to travel to Bradford 2 times a week Apply now! Advancing People - Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
May 14, 2024
Full time
Advancing People - Recruitment Specialists are Recruiting for a Customer Service & Admin Team Leader for their client based in Bradford, Yorkshire. As a Customer Service & Admin Team Leader you will lead the O2C & P2P admin & UK customer services team, providing services to the business and their customers along with administrative duties for UK & International entities. Main Responsibilities Lead a team to handle all customer service contacts through to resolution providing a great customer experience for the UK business You and your team will handle administrative services in the O2C and P2P functions for ISSC customers and their customers/suppliers Provide management information and recommendations to your UK customer service team delivering an enhanced customer experience Be the escalation point for UK customer service complaints & operational challenges. Resolve operational issues impacting customers, delivering cost and time efficiencies, demonstrating value for money of a shared services support function Proactively identify inefficiencies, and implement continuous improvement. Person Specification Experience at a management level working in a customer facing ,customer service environment, Experience of complaint investigation and issue resolution Working knowledge of customer operations, supply chain process and product information Previous experience of working cross functionally to continuously improve operations Experience of managing complaints through from capture and investigation to issue resolution and change delivery, where possible This is a full time position offering an annual salary of £33,000 + attractive company benefits! The position is working from home / Hybrid - The successful applicant will be required to travel to Bradford 2 times a week Apply now! Advancing People - Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Are you ready to embark on a fulfilling journey in a role that offers challenges, variety, and opportunities for growth? Look no further! We are seeking an organized, reliable, and proactive individual to join our team as an Events Assistant & Customer Support Specialist. Reporting directly to the Administration Manager, you will play a pivotal role in providing essential support to both our team and our vibrant community. Why Join Us? This is not just a job; it's an opportunity to be part of a dynamic and continuously evolving environment. As a valued member of our team, you will enjoy: Competitive Compensation: Earn between £24,000 to £26,000 per year, commensurate with experience. Social Engagement: Indulge in annual retreats and monthly adventures/parties, fostering camaraderie and team spirit. Health & Well-being: Prioritize your physical and mental wellness with a £500 annual allowance. Education & Development: Invest in your professional growth with a £1000 yearly allocation for learning opportunities. Generous Leave: Enjoy a generous annual leave of 30 days, inclusive of public holidays. Central Location: Work from our vibrant London Brixton office, conveniently located for accessibility. Work-Life Balance: Maintain a healthy work-life balance with 35-hour workweeks. Role Overview As our Events Assistant & Customer Support Specialist, you will be the cornerstone of our team, responsible for providing exceptional support to both our internal team and our valued community members. Your responsibilities will include: Customer Support: Serve as the first point of contact for our community, addressing queries, complaints, and issues promptly and positively Analyze customer concerns and provide swift and effective solutions to ensure customer satisfaction Team Support: Assist our team of seven with day-to-day issues, ensuring they have the necessary resources to excel in their roles Undertake administrative tasks to support team success and maintain a productive workspace Manage relationships with office suppliers, ensuring seamless operations Event Support: Oversee the production office at our events during the summer season, ensuring smooth operations Provide on-site support as needed, including living on-site for three weekends in August-September About You: Meticulous organization skills and excellent multitasking abilities Ambitious mindset with a hunger for learning and skill development Calm under pressure, with a proactive problem-solving attitude Exceptional written and verbal communication skills Enthusiastic and passionate about contributing to our community Qualifications: Must possess a Full UK Driving License About Wildkind Wildkind is a thriving events business with two leading event properties: Camp Wildfire and Camp Kindling. Since our inception in 2015, we've experienced remarkable growth, with plans to expand globally and inspire over one million customers in the next decade. Our events are not just gatherings; they're a celebration of community, sustainability, and inclusivity. We aim to reach Zero Emissions and Zero Landfill by 2025 and have similarly ambitious diversity targets. Application Process We're seeking team members who are committed to long-term growth and are eager to learn and evolve with us. If you're excited about the prospect of achieving the goals outlined in this role and thrive in a collaborative environment, we encourage you to apply via our website. Our comprehensive interview process will give you a firsthand experience of our culture, and we'll seek positive references from your past employers to support your application. Ready to embark on this exciting journey with us? Apply now at the link & you will be re-directed to our website to complete your applications. Start Date: June/July 2024 Application Deadline: 14th May 2024 Please note that we only accept applications submitted through our website. Applications sent via post or email will not be considered.
May 14, 2024
Full time
Are you ready to embark on a fulfilling journey in a role that offers challenges, variety, and opportunities for growth? Look no further! We are seeking an organized, reliable, and proactive individual to join our team as an Events Assistant & Customer Support Specialist. Reporting directly to the Administration Manager, you will play a pivotal role in providing essential support to both our team and our vibrant community. Why Join Us? This is not just a job; it's an opportunity to be part of a dynamic and continuously evolving environment. As a valued member of our team, you will enjoy: Competitive Compensation: Earn between £24,000 to £26,000 per year, commensurate with experience. Social Engagement: Indulge in annual retreats and monthly adventures/parties, fostering camaraderie and team spirit. Health & Well-being: Prioritize your physical and mental wellness with a £500 annual allowance. Education & Development: Invest in your professional growth with a £1000 yearly allocation for learning opportunities. Generous Leave: Enjoy a generous annual leave of 30 days, inclusive of public holidays. Central Location: Work from our vibrant London Brixton office, conveniently located for accessibility. Work-Life Balance: Maintain a healthy work-life balance with 35-hour workweeks. Role Overview As our Events Assistant & Customer Support Specialist, you will be the cornerstone of our team, responsible for providing exceptional support to both our internal team and our valued community members. Your responsibilities will include: Customer Support: Serve as the first point of contact for our community, addressing queries, complaints, and issues promptly and positively Analyze customer concerns and provide swift and effective solutions to ensure customer satisfaction Team Support: Assist our team of seven with day-to-day issues, ensuring they have the necessary resources to excel in their roles Undertake administrative tasks to support team success and maintain a productive workspace Manage relationships with office suppliers, ensuring seamless operations Event Support: Oversee the production office at our events during the summer season, ensuring smooth operations Provide on-site support as needed, including living on-site for three weekends in August-September About You: Meticulous organization skills and excellent multitasking abilities Ambitious mindset with a hunger for learning and skill development Calm under pressure, with a proactive problem-solving attitude Exceptional written and verbal communication skills Enthusiastic and passionate about contributing to our community Qualifications: Must possess a Full UK Driving License About Wildkind Wildkind is a thriving events business with two leading event properties: Camp Wildfire and Camp Kindling. Since our inception in 2015, we've experienced remarkable growth, with plans to expand globally and inspire over one million customers in the next decade. Our events are not just gatherings; they're a celebration of community, sustainability, and inclusivity. We aim to reach Zero Emissions and Zero Landfill by 2025 and have similarly ambitious diversity targets. Application Process We're seeking team members who are committed to long-term growth and are eager to learn and evolve with us. If you're excited about the prospect of achieving the goals outlined in this role and thrive in a collaborative environment, we encourage you to apply via our website. Our comprehensive interview process will give you a firsthand experience of our culture, and we'll seek positive references from your past employers to support your application. Ready to embark on this exciting journey with us? Apply now at the link & you will be re-directed to our website to complete your applications. Start Date: June/July 2024 Application Deadline: 14th May 2024 Please note that we only accept applications submitted through our website. Applications sent via post or email will not be considered.
Your new company This successful not-for-profit provides a comprehensive offering to their clients, setting industry standards for the sector. They are market leaders in the UK and are heavily focussed on an ethical and conscientious approach. Your new role As the Operations Administrator, you will support the smooth running of company operations, working closely with clients in a low-call-volume environment. You will manage any issues clients have with billing and invoices, ensure that the company is using the most cost-effective suppliers and build strong relationships.The role is essentially a coordination position, dealing with all customer queries, ensuring that the service is delivered on time and that both people and things are in the right place at the right time. You'll need to be able to work proactively and reactively to accommodate customer needs. What you'll need to succeed Great attention to detail, a proactive approach to work and strong coordination/organisational skills. Any experience in sales order processing or stock management would be beneficial, and the client is looking for someone with an optimistic, problem-solving outlook to join them. What you'll get in return A highly competitive salary, bonus, generous holiday allowance, hybrid working and a supportive, professional environment. What you need to do now If you're a strong administrator, have previously worked in a customer-friend role and have excellent coordination skills, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 14, 2024
Full time
Your new company This successful not-for-profit provides a comprehensive offering to their clients, setting industry standards for the sector. They are market leaders in the UK and are heavily focussed on an ethical and conscientious approach. Your new role As the Operations Administrator, you will support the smooth running of company operations, working closely with clients in a low-call-volume environment. You will manage any issues clients have with billing and invoices, ensure that the company is using the most cost-effective suppliers and build strong relationships.The role is essentially a coordination position, dealing with all customer queries, ensuring that the service is delivered on time and that both people and things are in the right place at the right time. You'll need to be able to work proactively and reactively to accommodate customer needs. What you'll need to succeed Great attention to detail, a proactive approach to work and strong coordination/organisational skills. Any experience in sales order processing or stock management would be beneficial, and the client is looking for someone with an optimistic, problem-solving outlook to join them. What you'll get in return A highly competitive salary, bonus, generous holiday allowance, hybrid working and a supportive, professional environment. What you need to do now If you're a strong administrator, have previously worked in a customer-friend role and have excellent coordination skills, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Are you a passionate and engaging Trainer ready to elevate our team? We're seeking a dynamic Site-based Trainer due to internal growth! ? Lead and optimize our training operations, ensuring top-tier Security Training and compliance. Elevate our learners' experience with an exceptional learning journey! ? ? Full-time 42 hrs/wk Salary: £35,000 pa Mon-Fri: Ideal work-life balance! Ready to advance your career as a Training Leader in the North West? Apply now! To manage and lead the training operation, ensuring all areas of Security Training and accreditation compliance are met alongside delivering an outstanding experience throughout the learning journey. Take ownership and manage the In-house Security Officer Maintenance of Competence Scheme. Conducting effective learning needs analysis and liaising with the site-based Securitas management team to establish requirements and ensure delivery. Ensures a cohesive and effective relationship between the Customer and Securitas UK on all training related matters. Identify and implement, using consistent existing models where appropriate, a training needs analysis process for the customer which identifies key learning interventions. Feeding training delivery requirements and SO implementation needs into the Training delivery Account Programme for action. Supports site management teams to effectively use the competency framework and adopt a coaching approach with their teams and reporting to the Central Securitas L&D so that all training records are held and maintained in the Learning Hub for MI. Develops strong relationship with the Securitas Training operations team and works closely with the Skills Training Lead and the Head of Learning & Development to plan forward training activity and prioritise requirements effectively for our client Establishes and nurtures effective and trusting stakeholder relationships within the site environment. Is identified as the credible source of information and knowledge for the site training and development requirements. Works hand-in-hand with the Securitas account management team to ensure the commercial imperatives of the contract are successfully achieved through relevant and compelling training interventions, spanning multiple channels/formats. Attending any training, meetings or CPD events or undertake any qualifications as required. Focus on personal development by maintaining an up-to-date CPD record. Remain up to date with trends and developments in the Learning and Development arena and subject(s) area of expertise and actively looks to feed this into training techniques and available courseware, support tools etc. Any other duties as directed by the Account Director / National Account Manager / Service Delivery Manager Essential Skills Competencies Managing the training matrix. Manages self. Decision making. Communication skills. Business acumen & commercial awareness. Operational excellence. Strategic thinking (planning & forecasting). Customer management & sales development. Relationship building & networking. JESIP awareness. Essential SIA Qualified. AET Level 3 or Preparing to Teach in the Lifelong Learning Sector (PTLLS) or equivalent. If PTLLS, then will also require to have - D32/33 NVQ Assessor or equivalent D32/33 NVQ Assessor or equivalent. First Aid Trainer. Level 3 in Conflict Management. Occupational competence: Must be able to demonstrate a minimum of three years' occupational competence, within the past ten, specific to the topics that they are required to teach and at a verified excellent standard. Operational in their specialist subjects outside of 10 years - can provide evidence of CPD and currency of industry standards. Relevant qualifications in the subject and level taught are desired, however outstanding occupational competence will be considered in exceptional cases. Additional UK citizen. 5-year checkable work history Valid UK driving licence Experience of facilitating coaching and personal development in a multi-site commercial environment on an on-going basis. Ability to build relationships and fully engage with various management teams Outstanding communication skills - written & verbal. Working knowledge of Microsoft Office 365. Desirable Experience of large-scale Training operations. Security industry or Educational environment experience. Customer service experience in people-facing environment. Ability to train IEC / Drug & alcohol testing / Speed gun awareness. About Company Join Today and Build a Better Tomorrow! At Securitas we are united by our purpose of helping make your world a safer place, we are committed to ethics, sustainability, and compliance, our core values - Integrity, Vigilance and Helpfulness .We have created a culture where our people are empowered to be the best they can be. We believe in celebrating our differences and creating a supportive environment where all voices are heard. Our colleagues are empowered to think big, fail fast and push the boundaries of innovation. As a purpose-led organisation, we aspire to make a difference every day - and we're looking for the best and brightest to join our team. Career opportunities to fuel your future, together we can invest in your professional and personal growth. No matter where you are in your career, there are many training and development opportunities. Your career is in your hands, and we will help you maximize your potential! We are always looking to grow too! That why we have been accredited as a Top Employer 5 years in a row. Join our team and use your talent and passion to help build a safer, healthier, and more efficient world.
May 14, 2024
Full time
Are you a passionate and engaging Trainer ready to elevate our team? We're seeking a dynamic Site-based Trainer due to internal growth! ? Lead and optimize our training operations, ensuring top-tier Security Training and compliance. Elevate our learners' experience with an exceptional learning journey! ? ? Full-time 42 hrs/wk Salary: £35,000 pa Mon-Fri: Ideal work-life balance! Ready to advance your career as a Training Leader in the North West? Apply now! To manage and lead the training operation, ensuring all areas of Security Training and accreditation compliance are met alongside delivering an outstanding experience throughout the learning journey. Take ownership and manage the In-house Security Officer Maintenance of Competence Scheme. Conducting effective learning needs analysis and liaising with the site-based Securitas management team to establish requirements and ensure delivery. Ensures a cohesive and effective relationship between the Customer and Securitas UK on all training related matters. Identify and implement, using consistent existing models where appropriate, a training needs analysis process for the customer which identifies key learning interventions. Feeding training delivery requirements and SO implementation needs into the Training delivery Account Programme for action. Supports site management teams to effectively use the competency framework and adopt a coaching approach with their teams and reporting to the Central Securitas L&D so that all training records are held and maintained in the Learning Hub for MI. Develops strong relationship with the Securitas Training operations team and works closely with the Skills Training Lead and the Head of Learning & Development to plan forward training activity and prioritise requirements effectively for our client Establishes and nurtures effective and trusting stakeholder relationships within the site environment. Is identified as the credible source of information and knowledge for the site training and development requirements. Works hand-in-hand with the Securitas account management team to ensure the commercial imperatives of the contract are successfully achieved through relevant and compelling training interventions, spanning multiple channels/formats. Attending any training, meetings or CPD events or undertake any qualifications as required. Focus on personal development by maintaining an up-to-date CPD record. Remain up to date with trends and developments in the Learning and Development arena and subject(s) area of expertise and actively looks to feed this into training techniques and available courseware, support tools etc. Any other duties as directed by the Account Director / National Account Manager / Service Delivery Manager Essential Skills Competencies Managing the training matrix. Manages self. Decision making. Communication skills. Business acumen & commercial awareness. Operational excellence. Strategic thinking (planning & forecasting). Customer management & sales development. Relationship building & networking. JESIP awareness. Essential SIA Qualified. AET Level 3 or Preparing to Teach in the Lifelong Learning Sector (PTLLS) or equivalent. If PTLLS, then will also require to have - D32/33 NVQ Assessor or equivalent D32/33 NVQ Assessor or equivalent. First Aid Trainer. Level 3 in Conflict Management. Occupational competence: Must be able to demonstrate a minimum of three years' occupational competence, within the past ten, specific to the topics that they are required to teach and at a verified excellent standard. Operational in their specialist subjects outside of 10 years - can provide evidence of CPD and currency of industry standards. Relevant qualifications in the subject and level taught are desired, however outstanding occupational competence will be considered in exceptional cases. Additional UK citizen. 5-year checkable work history Valid UK driving licence Experience of facilitating coaching and personal development in a multi-site commercial environment on an on-going basis. Ability to build relationships and fully engage with various management teams Outstanding communication skills - written & verbal. Working knowledge of Microsoft Office 365. Desirable Experience of large-scale Training operations. Security industry or Educational environment experience. Customer service experience in people-facing environment. Ability to train IEC / Drug & alcohol testing / Speed gun awareness. About Company Join Today and Build a Better Tomorrow! At Securitas we are united by our purpose of helping make your world a safer place, we are committed to ethics, sustainability, and compliance, our core values - Integrity, Vigilance and Helpfulness .We have created a culture where our people are empowered to be the best they can be. We believe in celebrating our differences and creating a supportive environment where all voices are heard. Our colleagues are empowered to think big, fail fast and push the boundaries of innovation. As a purpose-led organisation, we aspire to make a difference every day - and we're looking for the best and brightest to join our team. Career opportunities to fuel your future, together we can invest in your professional and personal growth. No matter where you are in your career, there are many training and development opportunities. Your career is in your hands, and we will help you maximize your potential! We are always looking to grow too! That why we have been accredited as a Top Employer 5 years in a row. Join our team and use your talent and passion to help build a safer, healthier, and more efficient world.
We re recruiting a Job Retention Specialist to work with our businesses and employees to support work-place retention and develop healthier/more productive work practices. Our Job Retention team accept self-referrals from people whose mental health is impacting them at work and who have either support from Devon Partnership Trust IPS service or who have spoken with their GP about their mental health. We offer a service to people who live within the Torbay, Teignbridge, and the South Hams area. Devon Partnership Trust staff Devon wide can also access our confidential Job Retention Service. You ll need to be a proactive coach who is able to ensure that customers receive timely and efficient support that meets their individual needs. You ll need to have drive, determination and motivation to encourage and inspire and have a naturally creative and empathetic nature. This is a pivotal role in supporting our clients, so our ideal candidate must be able to build strong relationships to bring clarity and understanding to offer practical advice and guidance to support and encourage. You ll need to be able demonstrate effective coaching and mentoring skills, have the ability to build rapport and engage with individuals from a wide variety of backgrounds and experiences. We re not looking for someone who ticks every box, just so long as you have an engaging personality, are comfortable working with a diverse group of people, and can provide a warm and welcoming experience to help our customers engage. In return for your dedication, knowledge, and commitment, we re offering a competitive salary range £26,000 to £29,545 p.a. (dependent on experience) with these great benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Company Pension Scheme - 5% Employee 5% Employer • Health Insurance Allowance • Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Salary Review • Enhanced Maternity/Adoption and Paternity Pay Arrangements • Free access to BenefitHub an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets • Refer a Friend Scheme Interested? There s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our own employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: Torbay with occassional travel within North Devon Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 16 May 2024 Contract: FTC 11 Months Key Responsibilities Complete a holistic assessment with individuals to establish their employment needs. Be able to offer short-term advice and guidance in relation to a work situation. Engage with employers to support both them and their employees, provided the employer takes up this offer. Facilitate group sessions with employers and their employees as and when required. Provide accompaniment to Occupational Health appointments; employment meetings; oversee reasonable adjustments and phased return to work; subject to agreement from all parties. Support or provide information for individuals to complete an employment WRAP (Wellness Recovery Action Plan), which may be shared with their employer. Develop relationships with multiple agencies and partners to provide holistic approaches to support individuals e.g. NHS mental health/wellbeing, services and with participant consent undertake case conferences with external agencies to jointly optimise support packages. Work within Pluss and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility. Skills and Experience Essential Knowledge of the benefits of positive work-place retention and the ability to promote this to employers and individuals. Experience of working with people who may have or be experiencing mental health problems. Knowledge of mental health conditions Knowledge of caseload management Knowledge of reasonable workplace adjustments GCSE or equivalent in English and Maths at grade C or above or equivalent qualification or experience Experience of working with people with multiple and complex needs, including health conditions and disabilities Additional Information PLUSS part of Seetec Pluss and the Seetec group, is an award-winning Community Interest Company that supports thousands of people each year to achieve a career and fulfil their true potential. Our employment operations help jobseekers who need the most specialist support to find work. Our enterprise operations run alongside to create direct employment opportunities in a wide range of job roles. The projects give people the opportunity to get involved in local communities, meet new people and have fun through a range of activities. Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of Ex-Offenders can be found on our website under About us Pluss is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
May 14, 2024
Contractor
We re recruiting a Job Retention Specialist to work with our businesses and employees to support work-place retention and develop healthier/more productive work practices. Our Job Retention team accept self-referrals from people whose mental health is impacting them at work and who have either support from Devon Partnership Trust IPS service or who have spoken with their GP about their mental health. We offer a service to people who live within the Torbay, Teignbridge, and the South Hams area. Devon Partnership Trust staff Devon wide can also access our confidential Job Retention Service. You ll need to be a proactive coach who is able to ensure that customers receive timely and efficient support that meets their individual needs. You ll need to have drive, determination and motivation to encourage and inspire and have a naturally creative and empathetic nature. This is a pivotal role in supporting our clients, so our ideal candidate must be able to build strong relationships to bring clarity and understanding to offer practical advice and guidance to support and encourage. You ll need to be able demonstrate effective coaching and mentoring skills, have the ability to build rapport and engage with individuals from a wide variety of backgrounds and experiences. We re not looking for someone who ticks every box, just so long as you have an engaging personality, are comfortable working with a diverse group of people, and can provide a warm and welcoming experience to help our customers engage. In return for your dedication, knowledge, and commitment, we re offering a competitive salary range £26,000 to £29,545 p.a. (dependent on experience) with these great benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Company Pension Scheme - 5% Employee 5% Employer • Health Insurance Allowance • Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Salary Review • Enhanced Maternity/Adoption and Paternity Pay Arrangements • Free access to BenefitHub an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets • Refer a Friend Scheme Interested? There s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our own employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: Torbay with occassional travel within North Devon Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 16 May 2024 Contract: FTC 11 Months Key Responsibilities Complete a holistic assessment with individuals to establish their employment needs. Be able to offer short-term advice and guidance in relation to a work situation. Engage with employers to support both them and their employees, provided the employer takes up this offer. Facilitate group sessions with employers and their employees as and when required. Provide accompaniment to Occupational Health appointments; employment meetings; oversee reasonable adjustments and phased return to work; subject to agreement from all parties. Support or provide information for individuals to complete an employment WRAP (Wellness Recovery Action Plan), which may be shared with their employer. Develop relationships with multiple agencies and partners to provide holistic approaches to support individuals e.g. NHS mental health/wellbeing, services and with participant consent undertake case conferences with external agencies to jointly optimise support packages. Work within Pluss and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility. Skills and Experience Essential Knowledge of the benefits of positive work-place retention and the ability to promote this to employers and individuals. Experience of working with people who may have or be experiencing mental health problems. Knowledge of mental health conditions Knowledge of caseload management Knowledge of reasonable workplace adjustments GCSE or equivalent in English and Maths at grade C or above or equivalent qualification or experience Experience of working with people with multiple and complex needs, including health conditions and disabilities Additional Information PLUSS part of Seetec Pluss and the Seetec group, is an award-winning Community Interest Company that supports thousands of people each year to achieve a career and fulfil their true potential. Our employment operations help jobseekers who need the most specialist support to find work. Our enterprise operations run alongside to create direct employment opportunities in a wide range of job roles. The projects give people the opportunity to get involved in local communities, meet new people and have fun through a range of activities. Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of Ex-Offenders can be found on our website under About us Pluss is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Do you want to join a market leading catering supplier with over 80 years' industry experience Do you want the opportunity to develop personally and professionally Do you want to join an exceptional team that delivers operational excellence Job Reference: CAT/KH/08-05/1160/2 Job Title: Chef Location: Site BasedSite Address: Bolton, Deane RoadPostcode: BL3 5BG Pay Rate: £14.00 Hours per week: Monday, Tuesday, Wednesday, Thursday, Friday - 07:30 - 14:00 - 30 hours per week How we reward our employees Win a cash reward monthly in our Food Co Directors Star Award. All winners of Food Co Directors Star Award are entered into the Annual Star of the Year Award - Winner receives £1000 holiday vouchers. 20% Discount at "The Gym" - 200 sites nationally. Discounted Merlin Passes for all employees to enjoy discounts on top attractions. Up to 40% Discount on RAC Membership. Up to 30% off Microsoft office 360 Packages. Wide range of retail discounts. Refer a friend scheme with up to £500 of rewards! Opportunities for personal and professional development via our Learning & Development platform. Career progression within a growing company. Access to "WageStream" giving you the ability to track your wages in real time and access 30% if your earned pay instantly. Role Overview We are currently recruiting for a dedicated and driven Chef to join our Catering team within our Academy business division. This role will be based at our prestigious client site in Bolton and will report to the Operations Manager. The successful candidate will be responsible for delivering our outstanding food and drink offering to our clients and site visitors. What are the main responsibilities of the role Coordinate and manage all catering and associated services at appointed premises. Food production in line with the company recipes, cooked and presented to a high specification. Planning and promotion of menus, stock control and EDI ordering of all supplies. To always be responsible for the security of the unit money. To recruit all local unit Team Members as agreed with the Operations Manager and appraise all unit Team Members on an agreed time scale. What are we looking for Applicants must have the right to work in the UK A driven and enthusiastic employee Someone who is willing to attain the highest standards possible. We are looking for an employee that is autonomous in their approach but also happy to work well in a team. Ideally, you will have your food handling certificate - but don't worry if you don't, we can help you achieve this! A background in contract catering would be ideal but not essential. City & Guilds 706/1 and 706/2 or level 2 diploma in Professional Cookery (or equivalent). Food Safety Level 3 would be an advantage. Excellent knowledge of health and safety and food safety. Excellent communication and customer service skills as you will be interacting with the customer base and onsite clients. A real passion for food and service, with the ability to prepare and cook good quality seasonal food. Will need to take part in on-line training. Additional Benefits To save you on your laundry costs, we will provide you with a set of workwear based upon the number of days you work each week. We will provide you with safety footwear from the day you start. Business Overview Academy Catering is part of the OCS Group, one of the Global Leaders in Contract Catering. We have 3 specialist brands within our catering division, which are: Angel Hill Academy and Groundhouse Coffee Our catering division provides bespoke catering solutions in every sector and business type. We offer a full range of catering services, including full counter services, coffee & deli bars, hospitality & events. If this sounds like the sort of business you would like to join, then please do not hesitate to get in touch! How to apply Please click apply now and complete the application process!
May 14, 2024
Full time
Do you want to join a market leading catering supplier with over 80 years' industry experience Do you want the opportunity to develop personally and professionally Do you want to join an exceptional team that delivers operational excellence Job Reference: CAT/KH/08-05/1160/2 Job Title: Chef Location: Site BasedSite Address: Bolton, Deane RoadPostcode: BL3 5BG Pay Rate: £14.00 Hours per week: Monday, Tuesday, Wednesday, Thursday, Friday - 07:30 - 14:00 - 30 hours per week How we reward our employees Win a cash reward monthly in our Food Co Directors Star Award. All winners of Food Co Directors Star Award are entered into the Annual Star of the Year Award - Winner receives £1000 holiday vouchers. 20% Discount at "The Gym" - 200 sites nationally. Discounted Merlin Passes for all employees to enjoy discounts on top attractions. Up to 40% Discount on RAC Membership. Up to 30% off Microsoft office 360 Packages. Wide range of retail discounts. Refer a friend scheme with up to £500 of rewards! Opportunities for personal and professional development via our Learning & Development platform. Career progression within a growing company. Access to "WageStream" giving you the ability to track your wages in real time and access 30% if your earned pay instantly. Role Overview We are currently recruiting for a dedicated and driven Chef to join our Catering team within our Academy business division. This role will be based at our prestigious client site in Bolton and will report to the Operations Manager. The successful candidate will be responsible for delivering our outstanding food and drink offering to our clients and site visitors. What are the main responsibilities of the role Coordinate and manage all catering and associated services at appointed premises. Food production in line with the company recipes, cooked and presented to a high specification. Planning and promotion of menus, stock control and EDI ordering of all supplies. To always be responsible for the security of the unit money. To recruit all local unit Team Members as agreed with the Operations Manager and appraise all unit Team Members on an agreed time scale. What are we looking for Applicants must have the right to work in the UK A driven and enthusiastic employee Someone who is willing to attain the highest standards possible. We are looking for an employee that is autonomous in their approach but also happy to work well in a team. Ideally, you will have your food handling certificate - but don't worry if you don't, we can help you achieve this! A background in contract catering would be ideal but not essential. City & Guilds 706/1 and 706/2 or level 2 diploma in Professional Cookery (or equivalent). Food Safety Level 3 would be an advantage. Excellent knowledge of health and safety and food safety. Excellent communication and customer service skills as you will be interacting with the customer base and onsite clients. A real passion for food and service, with the ability to prepare and cook good quality seasonal food. Will need to take part in on-line training. Additional Benefits To save you on your laundry costs, we will provide you with a set of workwear based upon the number of days you work each week. We will provide you with safety footwear from the day you start. Business Overview Academy Catering is part of the OCS Group, one of the Global Leaders in Contract Catering. We have 3 specialist brands within our catering division, which are: Angel Hill Academy and Groundhouse Coffee Our catering division provides bespoke catering solutions in every sector and business type. We offer a full range of catering services, including full counter services, coffee & deli bars, hospitality & events. If this sounds like the sort of business you would like to join, then please do not hesitate to get in touch! How to apply Please click apply now and complete the application process!
Company description: Amey Group Information Services Limited Job description: Your New Role We are recruiting Highways Maintenance Operatives to join our NMC SW account in Dumfries, this is a full-time permanent position. Our NMC SW is working in partnership with Transport Scotland Southwest since August 2020, we are responsible for inspections, cyclical maintenance, asset management, scheme delivery as well as winter maintenance and incident response. The team are first on the scene to assist road users on the road network, deliver engineering design and operational delivery services for more than 600 kilometres of road and 1,650 structures enabling reliable journey times and a high level of customer care for the people and businesses that use these roads every day. By ensuring our roads and highways are well-maintained through all-weather seasons and traffic incidents, we aim to create well-functioning, safe spaces which minimise disruption, keep people moving and support thriving communities. The Highways Maintenance Operative play an integral part in the installation of temporary traffic management and all aspects of highway maintenance works. The standard hours of work are 39 hours per week, Monday to Friday. You will be responsible for: All aspects of highway maintenance works including routine and cyclic maintenance activities, minor civils works, litter picking, etc Driving/operating vehicles/plant requiring general and specialist skills including vehicle checks, routine maintenance (e.g. oil and water checks) and cleaning Winter maintenance operations Taking responsibility for the safety of yourself and others within your team to ensure compliance with relevant health and safety legislation and safe operation to protect members of the public Keeping records, including drivers' hours and any paperwork necessary In addition to this, it would be desirable if you have a class 2 HGV Licence and a CPC card . Ideally you will have civils experience, with involvement in street works or landscaping experience. What we offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program: Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Application Guidance Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. Please contact our recruitment team at to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process. Apply today - We are excited to hear from you!
May 14, 2024
Full time
Company description: Amey Group Information Services Limited Job description: Your New Role We are recruiting Highways Maintenance Operatives to join our NMC SW account in Dumfries, this is a full-time permanent position. Our NMC SW is working in partnership with Transport Scotland Southwest since August 2020, we are responsible for inspections, cyclical maintenance, asset management, scheme delivery as well as winter maintenance and incident response. The team are first on the scene to assist road users on the road network, deliver engineering design and operational delivery services for more than 600 kilometres of road and 1,650 structures enabling reliable journey times and a high level of customer care for the people and businesses that use these roads every day. By ensuring our roads and highways are well-maintained through all-weather seasons and traffic incidents, we aim to create well-functioning, safe spaces which minimise disruption, keep people moving and support thriving communities. The Highways Maintenance Operative play an integral part in the installation of temporary traffic management and all aspects of highway maintenance works. The standard hours of work are 39 hours per week, Monday to Friday. You will be responsible for: All aspects of highway maintenance works including routine and cyclic maintenance activities, minor civils works, litter picking, etc Driving/operating vehicles/plant requiring general and specialist skills including vehicle checks, routine maintenance (e.g. oil and water checks) and cleaning Winter maintenance operations Taking responsibility for the safety of yourself and others within your team to ensure compliance with relevant health and safety legislation and safe operation to protect members of the public Keeping records, including drivers' hours and any paperwork necessary In addition to this, it would be desirable if you have a class 2 HGV Licence and a CPC card . Ideally you will have civils experience, with involvement in street works or landscaping experience. What we offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program: Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Application Guidance Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. Please contact our recruitment team at to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process. Apply today - We are excited to hear from you!
Role overview As an Optometrist Store Manager at Vision Express, you'll be responsible for managing the daily operations of a Vision Express store, whilst also providing Optometry services to our customers where you'll get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. You'll oversee the work of your colleagues in store and ensure that customer satisfaction is maintained, whilst working as a team to drive sales, manage inventory and maintain profitability of the store with the support of your in-store team, Regional Manager, and Store Support Centre colleagues. Your passion for optometry will support our ambition to 'See More and Be More' for our customers maximising their lifestyle through appropriate eyecare and eyewear solutions. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Have a degree in Optometry or a diploma in Optometry, with registration on the General Optical Council Strong leadership skills to manage a team of Optometrists and Retail colleagues in store and encourage team work Business acumen to drive sales, manage inventory and maintain profitability of the store Experience in testing patients eyes and eyesight with in-depth knowledge to provide specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Earning potential through our referral programme Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 85% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as; Gymflex, Dining Cards, Discounted Travel Insurance, experience days and even discounted bicycles through our Cycle to Work Scheme And so much more!
May 14, 2024
Full time
Role overview As an Optometrist Store Manager at Vision Express, you'll be responsible for managing the daily operations of a Vision Express store, whilst also providing Optometry services to our customers where you'll get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. You'll oversee the work of your colleagues in store and ensure that customer satisfaction is maintained, whilst working as a team to drive sales, manage inventory and maintain profitability of the store with the support of your in-store team, Regional Manager, and Store Support Centre colleagues. Your passion for optometry will support our ambition to 'See More and Be More' for our customers maximising their lifestyle through appropriate eyecare and eyewear solutions. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Have a degree in Optometry or a diploma in Optometry, with registration on the General Optical Council Strong leadership skills to manage a team of Optometrists and Retail colleagues in store and encourage team work Business acumen to drive sales, manage inventory and maintain profitability of the store Experience in testing patients eyes and eyesight with in-depth knowledge to provide specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Earning potential through our referral programme Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 85% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as; Gymflex, Dining Cards, Discounted Travel Insurance, experience days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Role overview As an Optometrist Store Manager at Vision Express, you'll be responsible for managing the daily operations of a Vision Express store, whilst also providing Optometry services to our customers where you'll get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. You'll oversee the work of your colleagues in store and ensure that customer satisfaction is maintained, whilst working as a team to drive sales, manage inventory and maintain profitability of the store with the support of your in-store team, Regional Manager, and Store Support Centre colleagues. Your passion for optometry will support our ambition to 'See More and Be More' for our customers maximising their lifestyle through appropriate eyecare and eyewear solutions. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Have a degree in Optometry or a diploma in Optometry, with registration on the General Optical Council Strong leadership skills to manage a team of Optometrists and Retail colleagues in store and encourage team work Business acumen to drive sales, manage inventory and maintain profitability of the store Experience in testing patients eyes and eyesight with in-depth knowledge to provide specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Earning potential through our referral programme Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 85% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as; Gymflex, Dining Cards, Discounted Travel Insurance, experience days and even discounted bicycles through our Cycle to Work Scheme And so much more!
May 14, 2024
Full time
Role overview As an Optometrist Store Manager at Vision Express, you'll be responsible for managing the daily operations of a Vision Express store, whilst also providing Optometry services to our customers where you'll get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. You'll oversee the work of your colleagues in store and ensure that customer satisfaction is maintained, whilst working as a team to drive sales, manage inventory and maintain profitability of the store with the support of your in-store team, Regional Manager, and Store Support Centre colleagues. Your passion for optometry will support our ambition to 'See More and Be More' for our customers maximising their lifestyle through appropriate eyecare and eyewear solutions. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Have a degree in Optometry or a diploma in Optometry, with registration on the General Optical Council Strong leadership skills to manage a team of Optometrists and Retail colleagues in store and encourage team work Business acumen to drive sales, manage inventory and maintain profitability of the store Experience in testing patients eyes and eyesight with in-depth knowledge to provide specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Earning potential through our referral programme Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 85% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as; Gymflex, Dining Cards, Discounted Travel Insurance, experience days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Security Contract Manager Salary: 42,000 + car/car allowance Location: This is a field based role. As a guide, applicants should live close to the M25 SOUTH: for example Surrey, Sussex, Richmond, Croydon etc. Tremendous opportunity to manage the delivery of security services to a portfolio of high-profile corporate sites. We are seeking a candidate that can drive service excellence and lead a large professional security team. You should have prior experience in the security sector managing a portfolio of client accounts/contracts. Applicants must meet the following criteria: Experience in a similar security industry role managing a portfolio of sites/contracts A positive people manager with experience leading customer focused security teams Strong commercial acumen The ability to influence senior stakeholders in a quality focused manner Key duties and responsibilities will include Responsibility for the management of a portfolio of sites Drive stakeholder engagement and client satisfaction across accounts Budget management Management and leadership of site based teams Regular client meetings across sites to ensure maximum client engagement Manage the mobilisation of new contracts Conduct and monitor staff appraisals including HR / disciplinary issues Recruitment, training and development Production of high quality reports to senior leadership teams and client contacts Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development Electronic Security Risk Management
May 14, 2024
Full time
Security Contract Manager Salary: 42,000 + car/car allowance Location: This is a field based role. As a guide, applicants should live close to the M25 SOUTH: for example Surrey, Sussex, Richmond, Croydon etc. Tremendous opportunity to manage the delivery of security services to a portfolio of high-profile corporate sites. We are seeking a candidate that can drive service excellence and lead a large professional security team. You should have prior experience in the security sector managing a portfolio of client accounts/contracts. Applicants must meet the following criteria: Experience in a similar security industry role managing a portfolio of sites/contracts A positive people manager with experience leading customer focused security teams Strong commercial acumen The ability to influence senior stakeholders in a quality focused manner Key duties and responsibilities will include Responsibility for the management of a portfolio of sites Drive stakeholder engagement and client satisfaction across accounts Budget management Management and leadership of site based teams Regular client meetings across sites to ensure maximum client engagement Manage the mobilisation of new contracts Conduct and monitor staff appraisals including HR / disciplinary issues Recruitment, training and development Production of high quality reports to senior leadership teams and client contacts Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development Electronic Security Risk Management
As the UK's largest specialist merchant of roofing related products and services, SIG Roofing supply industry leading products whilst delivering a quality service to our valued customers. Established for over 40 years - with branches throughout the UK from Inverness to Plymouth, we are committed to supporting the industry with a wealth of roofing knowledge and experience. We have a fantastic opportunity for a Branch Manager, to be responsible for the smooth running and profitability of our Rotherham branch. What does the role involve? As the Branch Manager, you will manage the day to day running of the branch with a particular focus on sales performance and customer service. You will demonstrate excellent leadership, be approachable, knowledgeable, and passionate about the role with the ability to motivate your team to deliver outstanding service. You will be a self-motivated individual who can embrace change and motivate others to do so. You will have a proven track record in meeting targets, building strong relationships with customers' and operating the branch efficiently and in line with company policy. The successful candidate will require: • Previous branch management experience preferably within the construction industry and with strong people management skills. • Strong and effective communication skills.• Great interpersonal skills, tenacious and level-headed with the ability to manage a varied team.• Commercially aware, a confident decision maker, effective communicator and be able to manage your time effectively. • To be profit driven and ambitious, a great team player with great interpersonal skills and a desire to learn and develop your career within SIG.• Experience of all aspects of a branch including sales and customer service, CRM system, people management, operations, pricing and stock control.Our customers and colleagues are at the very heart of what we do. To achieve this, we employ exceptional people who are engaged and rewarded for the value they bring to the organisation and who can demonstrate our leading behaviours - Be bold in what you do, be flexible and agile, and make a positive difference. In return we offer: • Highly Competitive salary with annual pay award and excellent bonus scheme• Company Car• 25 days holiday + 8 bank holidays. Company closed during Christmas period.• Private Medical• A great pension, with SIG contributing up to 7.5% and up to 4x life insurance • Money saving with retail discounts via colleague portal• Cycle to Work scheme • Share Incentive Scheme SIG is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.
May 14, 2024
Full time
As the UK's largest specialist merchant of roofing related products and services, SIG Roofing supply industry leading products whilst delivering a quality service to our valued customers. Established for over 40 years - with branches throughout the UK from Inverness to Plymouth, we are committed to supporting the industry with a wealth of roofing knowledge and experience. We have a fantastic opportunity for a Branch Manager, to be responsible for the smooth running and profitability of our Rotherham branch. What does the role involve? As the Branch Manager, you will manage the day to day running of the branch with a particular focus on sales performance and customer service. You will demonstrate excellent leadership, be approachable, knowledgeable, and passionate about the role with the ability to motivate your team to deliver outstanding service. You will be a self-motivated individual who can embrace change and motivate others to do so. You will have a proven track record in meeting targets, building strong relationships with customers' and operating the branch efficiently and in line with company policy. The successful candidate will require: • Previous branch management experience preferably within the construction industry and with strong people management skills. • Strong and effective communication skills.• Great interpersonal skills, tenacious and level-headed with the ability to manage a varied team.• Commercially aware, a confident decision maker, effective communicator and be able to manage your time effectively. • To be profit driven and ambitious, a great team player with great interpersonal skills and a desire to learn and develop your career within SIG.• Experience of all aspects of a branch including sales and customer service, CRM system, people management, operations, pricing and stock control.Our customers and colleagues are at the very heart of what we do. To achieve this, we employ exceptional people who are engaged and rewarded for the value they bring to the organisation and who can demonstrate our leading behaviours - Be bold in what you do, be flexible and agile, and make a positive difference. In return we offer: • Highly Competitive salary with annual pay award and excellent bonus scheme• Company Car• 25 days holiday + 8 bank holidays. Company closed during Christmas period.• Private Medical• A great pension, with SIG contributing up to 7.5% and up to 4x life insurance • Money saving with retail discounts via colleague portal• Cycle to Work scheme • Share Incentive Scheme SIG is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.
This dynamic B2B energy supplier is hiring for an experienced Lead Generator to join their growing team in Newcastle upon Tyne. A wonderful opportunity awaits, not to mention a generous salary of up to £30,000 per annum . With your experience in sales and lead generation, this role is perfect for you - apply online today! Lead Generator Newcastle, NE4 7DF office based Full time (Monday to Friday, 9am 5pm), permanent £25,000 - £30,000 per annum (depending on experience) Please Note: Applicants must be authorised to work in the UK Our client is dedicated to offering affordable energy with exceptional customer service. Their recent investments in technical innovation aim to provide a streamlined service for self-service, multi-property customers, and back-office operations. They are actively working towards creating a more transparent and renewable future by ensuring their customers have a clear understanding of their energy usage and billing. About the Role: As a Lead Generator, you will play a pivotal role in driving the company's growth and promoting its mission of providing affordable, innovative, and sustainable energy solutions with excellent customer service. Your primary responsibility is to identify and engage potential domestic and business customers who could benefit from the company s services. This involves researching and prospecting leads through various channels such as cold calling, email outreach, networking events, and partnerships. The Ideal Candidate: Proven lead generation experience, preferably in sales or customer acquisition Customer-centred approach prioritising satisfaction and understanding their needs Tech proficiency, including CRM software and digital platforms Passion for sustainability and promoting renewable energy solutions Full training will be given on the sector and company offerings so don t fear if your experience of sales and lead generation falls outside of the energy sector. Benefits: 28 days annual leave Quarterly salary reviews Learning and development opportunities Long service recognition Refer a friend payment Company sick pay (subject to length of service) New modern facilities Note: This job advert is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role. How to apply: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include Sales, Salesperson, Telesales, Lead Generator, Lead Generation, Lead Generation Specialist, Energy Sales, Energy Lead Generator, Energy Sales Lead Generator.
May 14, 2024
Full time
This dynamic B2B energy supplier is hiring for an experienced Lead Generator to join their growing team in Newcastle upon Tyne. A wonderful opportunity awaits, not to mention a generous salary of up to £30,000 per annum . With your experience in sales and lead generation, this role is perfect for you - apply online today! Lead Generator Newcastle, NE4 7DF office based Full time (Monday to Friday, 9am 5pm), permanent £25,000 - £30,000 per annum (depending on experience) Please Note: Applicants must be authorised to work in the UK Our client is dedicated to offering affordable energy with exceptional customer service. Their recent investments in technical innovation aim to provide a streamlined service for self-service, multi-property customers, and back-office operations. They are actively working towards creating a more transparent and renewable future by ensuring their customers have a clear understanding of their energy usage and billing. About the Role: As a Lead Generator, you will play a pivotal role in driving the company's growth and promoting its mission of providing affordable, innovative, and sustainable energy solutions with excellent customer service. Your primary responsibility is to identify and engage potential domestic and business customers who could benefit from the company s services. This involves researching and prospecting leads through various channels such as cold calling, email outreach, networking events, and partnerships. The Ideal Candidate: Proven lead generation experience, preferably in sales or customer acquisition Customer-centred approach prioritising satisfaction and understanding their needs Tech proficiency, including CRM software and digital platforms Passion for sustainability and promoting renewable energy solutions Full training will be given on the sector and company offerings so don t fear if your experience of sales and lead generation falls outside of the energy sector. Benefits: 28 days annual leave Quarterly salary reviews Learning and development opportunities Long service recognition Refer a friend payment Company sick pay (subject to length of service) New modern facilities Note: This job advert is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role. How to apply: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include Sales, Salesperson, Telesales, Lead Generator, Lead Generation, Lead Generation Specialist, Energy Sales, Energy Lead Generator, Energy Sales Lead Generator.
Join us as a Store Manager at our Frimley store earning a base salary of £34,000 per annum with an uncapped discretionary bonus scheme from day one. We are also offering the Store Manager 40 hours per week and you will normally work 5 days a week on a rolling rota. Being a retail sales role, the successful candidate will be required to work alternate weekends and bank holidays; Store and individual incentive bonuses will form a significant part of the Store Manager's income (expected to be circa £5-8K+ pa on top of basic salary); Holiday entitlement is 21 days per annum (plus statutory bank holidays); Personal use of in-store equipment after hours; Great staff discount (following probation); Full product training and induction; Free car parking. We are looking for a Store Manager at Fitness Superstore, who will Provide an unsurpassed in-store experience for our customers; Sell high-quality fitness equipment face-to-face and over the phone and Live Chat; Achieve sales targets by analysing the needs of the customer and making informed product recommendations; Provide all necessary information about our products and "apps" to the customer, demonstrating whenever necessary; Work with our customer service and operations teams to ensure efficient customer solutions; Be an "out of the box" thinker - we welcome new ideas and creativity. Ensure the store maximises profitability and meet sales targets and KPI's, as you will have full accountability; Manage and motivate a team for continuous increase in sales and efficiency; Deal with staffing issues such as interviewing potential staff and conducting performance reviews; Ensure standards for quality, customer service and health and safety are met; Respond to any customer issues promptly and efficiently; Ensure that the store maximises sales opportunities; Communicating with customers, the team, Head Office, senior management team, employees at other stores, etc. in person, over the phone, and by email; Comply with regulations on store operations; Monitor staff behaviour, attitude, and presentation to make sure they are a positive reflection of the retail store's values; Share product knowledge with customers and with store's team members; Inspire the team to do their best by being a role model and an authoritative example of their possible future with the company. The successful Store Manager will have At least 3 years management and sales experience; To be able to deliver targets and drive sales growth; Effective leadership and the ability to motivate others; The ability to plan and prioritise workloads and delegate accordingly; Customer focus; The ability to multi-task and work under pressure; A desire to work as part of a team to generate fresh and innovative ideas; Excellent numerical skills; Excellent I.T. skills; Great communication skills; Teamworking skills; Enthusiasm; Confidence; To be very competitive in nature; Positive attitude. Overall We are looking for candidates with a CV that proves they are a proactive manager with hands-on experience and can meet all the above requirements as well as provide examples of past successes. Founded in 1994, Fitness Superstore is a successful retail and distribution business selling through 12 stores, telephone, and website - with an annual turnover of over £30m. Fitness Superstore is a destination store business where customers travel to see and try a huge range of fitness equipment in impressive showrooms, which are the largest in the UK. As an industry leading specialist, and the UK's No. 1 Fitness and Gym Equipment Supplier pride themselves on providing an outstanding customer service experience to every customer.
May 14, 2024
Full time
Join us as a Store Manager at our Frimley store earning a base salary of £34,000 per annum with an uncapped discretionary bonus scheme from day one. We are also offering the Store Manager 40 hours per week and you will normally work 5 days a week on a rolling rota. Being a retail sales role, the successful candidate will be required to work alternate weekends and bank holidays; Store and individual incentive bonuses will form a significant part of the Store Manager's income (expected to be circa £5-8K+ pa on top of basic salary); Holiday entitlement is 21 days per annum (plus statutory bank holidays); Personal use of in-store equipment after hours; Great staff discount (following probation); Full product training and induction; Free car parking. We are looking for a Store Manager at Fitness Superstore, who will Provide an unsurpassed in-store experience for our customers; Sell high-quality fitness equipment face-to-face and over the phone and Live Chat; Achieve sales targets by analysing the needs of the customer and making informed product recommendations; Provide all necessary information about our products and "apps" to the customer, demonstrating whenever necessary; Work with our customer service and operations teams to ensure efficient customer solutions; Be an "out of the box" thinker - we welcome new ideas and creativity. Ensure the store maximises profitability and meet sales targets and KPI's, as you will have full accountability; Manage and motivate a team for continuous increase in sales and efficiency; Deal with staffing issues such as interviewing potential staff and conducting performance reviews; Ensure standards for quality, customer service and health and safety are met; Respond to any customer issues promptly and efficiently; Ensure that the store maximises sales opportunities; Communicating with customers, the team, Head Office, senior management team, employees at other stores, etc. in person, over the phone, and by email; Comply with regulations on store operations; Monitor staff behaviour, attitude, and presentation to make sure they are a positive reflection of the retail store's values; Share product knowledge with customers and with store's team members; Inspire the team to do their best by being a role model and an authoritative example of their possible future with the company. The successful Store Manager will have At least 3 years management and sales experience; To be able to deliver targets and drive sales growth; Effective leadership and the ability to motivate others; The ability to plan and prioritise workloads and delegate accordingly; Customer focus; The ability to multi-task and work under pressure; A desire to work as part of a team to generate fresh and innovative ideas; Excellent numerical skills; Excellent I.T. skills; Great communication skills; Teamworking skills; Enthusiasm; Confidence; To be very competitive in nature; Positive attitude. Overall We are looking for candidates with a CV that proves they are a proactive manager with hands-on experience and can meet all the above requirements as well as provide examples of past successes. Founded in 1994, Fitness Superstore is a successful retail and distribution business selling through 12 stores, telephone, and website - with an annual turnover of over £30m. Fitness Superstore is a destination store business where customers travel to see and try a huge range of fitness equipment in impressive showrooms, which are the largest in the UK. As an industry leading specialist, and the UK's No. 1 Fitness and Gym Equipment Supplier pride themselves on providing an outstanding customer service experience to every customer.
Our client, a well-respected player in the Supply Chain & Logistics industry, offering a number of specialist services such as freight forwarding, customs clearance and warehousing, are looking to recruit a Customer Services Operator, to be based at offices in Tamworth, Staffordshire. On Offer: An attractive salary up to £29,000 per annum, dependent on experience with yearly salary review Monday to Friday working hours, 08:30 am 5:30pm 20 days annual leave (rising to 25) + Public holidays. Plus one Milestone Day per year to take as you wish Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household. Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more. After 1 year of service - Private Medical Scheme & Company contributions increase 9% for the Group personal Pension Plan. Duties and Responsibilities: Ensure customer Bookings are accurately taken and entered into operations system, International, National, and cross trade. Booking deliveries in with customers. Liaising with suppliers / Origin Offices. Build strong relationships with customers. Invoicing and administration. Ensure Bookings made with Origin office. Aid Credit Controllers with the collection of overdue payments from suppliers or clients. To Be Considered: Experience within a customer service orientated role, ideally within a freight forwarding / logistics environment Be able to prioritise own workload but also be able to work as part of a team. Be fully conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and systems. Have excellent communication skills over the telephone and e-mail. Have experience with Excel reporting. Have good team working skills. Have good understanding of logistics processes and procedures. For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry.
May 14, 2024
Full time
Our client, a well-respected player in the Supply Chain & Logistics industry, offering a number of specialist services such as freight forwarding, customs clearance and warehousing, are looking to recruit a Customer Services Operator, to be based at offices in Tamworth, Staffordshire. On Offer: An attractive salary up to £29,000 per annum, dependent on experience with yearly salary review Monday to Friday working hours, 08:30 am 5:30pm 20 days annual leave (rising to 25) + Public holidays. Plus one Milestone Day per year to take as you wish Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household. Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more. After 1 year of service - Private Medical Scheme & Company contributions increase 9% for the Group personal Pension Plan. Duties and Responsibilities: Ensure customer Bookings are accurately taken and entered into operations system, International, National, and cross trade. Booking deliveries in with customers. Liaising with suppliers / Origin Offices. Build strong relationships with customers. Invoicing and administration. Ensure Bookings made with Origin office. Aid Credit Controllers with the collection of overdue payments from suppliers or clients. To Be Considered: Experience within a customer service orientated role, ideally within a freight forwarding / logistics environment Be able to prioritise own workload but also be able to work as part of a team. Be fully conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and systems. Have excellent communication skills over the telephone and e-mail. Have experience with Excel reporting. Have good team working skills. Have good understanding of logistics processes and procedures. For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry.
Would you like to bring your in-depth knowledge of HR operational services/support to a Global business? Would you be capable of impacting results in a wider EMEA people services function whilst adding value at a local level? This is an exciting new role where you will provide HR-specific employee support through efficient resolution and determine best practices for continuous improvement. HR Employee Experience Specialist (HR Operations) Some responsibilities of the HR Employee Experience Specialist: HR-specific employee support through resolution (benefits, payroll, systems); ensuring compliance with applicable policies, procedures, and program execution support Receive and respond to HR services, technology, and reporting enquiries and requests with timely, accurate, and professional responses Apply critical decision-making regarding case inquiry escalation and resolution Determine best practices for continuous improvement, efficiencies, and utilization of the HR Service Solutions platform (Workday) Employee record and file management; review and approval of employee transactions in Workday (employee movement, personal data changes, work data changes, and compensation changes) Manage new hire orientation and off-boarding processes Provide accurate and timely data, metrics, and reports as requested by Managers (their direct manager and the customers who are managers) Improve delivery of HR information through effective use of technology and HR platforms; ensure data integrity of systems What you will get: Highly competitive salary 8% profit share scheme Travel insurance from day 1 Health and Dental insurance after probation 4 x basic salary death in service benefit Income protection scheme Enhanced pension With your experience in HR support, your in-depth knowledge of HR practices, policies and procedures within a process-driven environment, you will find this opportunity exciting and varied as well as rewarding. If the role sounds like something you feel you could add value to and you want to contribute to continued succession, then forward your CV today to Cressida Courtney or follow the link and apply online. Due to the volume of applications we receive, we may not be able to respond to every applicant individually. Please know that we carefully review each application and will reach out if your qualifications align with the vacancy. To evaluate your suitability for the position, we'll process your CV and personal data. Should we find potential matches for other roles, we will seek your consent before registering your details in our database. For more information on how we handle personal data, please refer to our privacy policy at: Sirius Search Privacy Policy
May 14, 2024
Full time
Would you like to bring your in-depth knowledge of HR operational services/support to a Global business? Would you be capable of impacting results in a wider EMEA people services function whilst adding value at a local level? This is an exciting new role where you will provide HR-specific employee support through efficient resolution and determine best practices for continuous improvement. HR Employee Experience Specialist (HR Operations) Some responsibilities of the HR Employee Experience Specialist: HR-specific employee support through resolution (benefits, payroll, systems); ensuring compliance with applicable policies, procedures, and program execution support Receive and respond to HR services, technology, and reporting enquiries and requests with timely, accurate, and professional responses Apply critical decision-making regarding case inquiry escalation and resolution Determine best practices for continuous improvement, efficiencies, and utilization of the HR Service Solutions platform (Workday) Employee record and file management; review and approval of employee transactions in Workday (employee movement, personal data changes, work data changes, and compensation changes) Manage new hire orientation and off-boarding processes Provide accurate and timely data, metrics, and reports as requested by Managers (their direct manager and the customers who are managers) Improve delivery of HR information through effective use of technology and HR platforms; ensure data integrity of systems What you will get: Highly competitive salary 8% profit share scheme Travel insurance from day 1 Health and Dental insurance after probation 4 x basic salary death in service benefit Income protection scheme Enhanced pension With your experience in HR support, your in-depth knowledge of HR practices, policies and procedures within a process-driven environment, you will find this opportunity exciting and varied as well as rewarding. If the role sounds like something you feel you could add value to and you want to contribute to continued succession, then forward your CV today to Cressida Courtney or follow the link and apply online. Due to the volume of applications we receive, we may not be able to respond to every applicant individually. Please know that we carefully review each application and will reach out if your qualifications align with the vacancy. To evaluate your suitability for the position, we'll process your CV and personal data. Should we find potential matches for other roles, we will seek your consent before registering your details in our database. For more information on how we handle personal data, please refer to our privacy policy at: Sirius Search Privacy Policy
StaffCo Direct, are activity recruiting for a Transport Administrator for a national logistics company company based in Bristol. This is a great opportunity for a Transport Administrator to join a well-established, leading logistics specialist business. Requirements Based in or around the Bristol areas but able to work from home on occasion Supporting the AOM(Area Operations Manager) to support operations across Bristol and West & South despite the areas this can be done partly remotely. Supervisory management of Store To Home crews, ensuring compliance tasks are achieved, offering phone cover for AOM and being first point of contact for all delivery crews and stores within the nominated areas Based around a Monday to Friday 07 00 shift but flexible around these times and can include weekends as they are a 7 day operation so happy if a Saturday to Wednesday for e.g. we can flex Initially a 3 month contract; to be reviewed at the end of the peak period Benefits Salary bracket of £23k - £30k dependant on experience Ability to work remotely (in agreeance with management) Onsite car parking Company Pension. Previous experience in a similar role would be advantageous upon application of this role. Should you require any more information about the role please feel free to contact us on (phone number removed). We look forward to receiving your application.
May 14, 2024
Contractor
StaffCo Direct, are activity recruiting for a Transport Administrator for a national logistics company company based in Bristol. This is a great opportunity for a Transport Administrator to join a well-established, leading logistics specialist business. Requirements Based in or around the Bristol areas but able to work from home on occasion Supporting the AOM(Area Operations Manager) to support operations across Bristol and West & South despite the areas this can be done partly remotely. Supervisory management of Store To Home crews, ensuring compliance tasks are achieved, offering phone cover for AOM and being first point of contact for all delivery crews and stores within the nominated areas Based around a Monday to Friday 07 00 shift but flexible around these times and can include weekends as they are a 7 day operation so happy if a Saturday to Wednesday for e.g. we can flex Initially a 3 month contract; to be reviewed at the end of the peak period Benefits Salary bracket of £23k - £30k dependant on experience Ability to work remotely (in agreeance with management) Onsite car parking Company Pension. Previous experience in a similar role would be advantageous upon application of this role. Should you require any more information about the role please feel free to contact us on (phone number removed). We look forward to receiving your application.