Jobheron
A global leader in high performance multi-asset execution management and order management systems for equities, fixed income, foreign exchange, futures, and options is looking for a Technical Support Analyst to join their team in London. A pioneer in the field, the company is internationally recognized for introducing the world's first broker-neutral, execution management trading system, which allows clients to completely control and customize their execution workflows through a comprehensive ability to search/access liquidity while maintaining the confidentiality of their trading strategies. The company is actively seeking a Technical Support Analyst for a unique opportunity to join a growing team in their support function for their flagship product, a highly customisable multi-asset class execution management system used by some of the largest asset managers and hedge funds in the world. The role represents an excellent opportunity to gain experience in dealing with high-profile contacts and cutting-edge technology in the financial services industry. About You: As a FinTech vendor that delivers mission critical Software-as-a-Service (SaaS) to their clients it is vital that issues are resolved quickly to maintain our reputation as a market leading provider of E/OMS systems to the top Financial services companies globally. This means it's vital that you're a good communicator, who can work well under pressure and to a deadline for all support issues on our flagship product FlexTrader. Key Responsibilities: Provide support to clients globally and advise on questions and queries Monitor Clients systems so that we can provide proactive / real time alerting & updates internally and externally Investigate issues to resolution, involving other parties and escalating where needed Identify steps to reproduce issues and replicate them by setting up VMs and replaying FIX messages Liaise with clients to interpret queries for root cause analysis and propose appropriate workarounds and solutions Clearly communicate updates, timelines and manage client expectations Essential Requirements: 1+ year experience supporting an EMS or OMS 2:1 Bachelor's degree (or higher) in a numerate subject (e.g. Computer Science, Engineering, Physics, Mathematics) Technical knowledge and prior exposure to Linux and Shell-scripting Experience in a coding language such as C++, Java or Python Knowledge of FIX protocol Excellent analytical and problem-solving skills Ability to communicate confidently and concisely to both business and technical clients and colleagues Ability to work under pressure while remaining calm and composed Desire to learn both the business and technical aspects of the financial capital markets in which the company operates Does this sound like you? They would love to hear from you. Click APPLY to send your CV for immediate consideration. Candidates with previous job titles and experience including; IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Technician, Helpdesk Engineer, IT Service Desk, Linux or Windows Systems Administrator, Infrastructure Systems Engineer, Technician, Infrastructure, VMWare ESX, HyperV, Active Directory, Windows, Citrix, Exchange, SAN, Cisco, CCNA, CCNP, IT Engineer, Networks Engineer, IT Technician, Systems Engineer, Cisco, 3rd Line Support, Network Technician, Implementation Engineer, Systems Implementation Manager, C++, Java, Python, SQL may also be considered. The company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. They conduct a pre-employment screening which consists of a Criminal History, Background and Credit Check for successful candidates. IND123
A global leader in high performance multi-asset execution management and order management systems for equities, fixed income, foreign exchange, futures, and options is looking for a Technical Support Analyst to join their team in London. A pioneer in the field, the company is internationally recognized for introducing the world's first broker-neutral, execution management trading system, which allows clients to completely control and customize their execution workflows through a comprehensive ability to search/access liquidity while maintaining the confidentiality of their trading strategies. The company is actively seeking a Technical Support Analyst for a unique opportunity to join a growing team in their support function for their flagship product, a highly customisable multi-asset class execution management system used by some of the largest asset managers and hedge funds in the world. The role represents an excellent opportunity to gain experience in dealing with high-profile contacts and cutting-edge technology in the financial services industry. About You: As a FinTech vendor that delivers mission critical Software-as-a-Service (SaaS) to their clients it is vital that issues are resolved quickly to maintain our reputation as a market leading provider of E/OMS systems to the top Financial services companies globally. This means it's vital that you're a good communicator, who can work well under pressure and to a deadline for all support issues on our flagship product FlexTrader. Key Responsibilities: Provide support to clients globally and advise on questions and queries Monitor Clients systems so that we can provide proactive / real time alerting & updates internally and externally Investigate issues to resolution, involving other parties and escalating where needed Identify steps to reproduce issues and replicate them by setting up VMs and replaying FIX messages Liaise with clients to interpret queries for root cause analysis and propose appropriate workarounds and solutions Clearly communicate updates, timelines and manage client expectations Essential Requirements: 1+ year experience supporting an EMS or OMS 2:1 Bachelor's degree (or higher) in a numerate subject (e.g. Computer Science, Engineering, Physics, Mathematics) Technical knowledge and prior exposure to Linux and Shell-scripting Experience in a coding language such as C++, Java or Python Knowledge of FIX protocol Excellent analytical and problem-solving skills Ability to communicate confidently and concisely to both business and technical clients and colleagues Ability to work under pressure while remaining calm and composed Desire to learn both the business and technical aspects of the financial capital markets in which the company operates Does this sound like you? They would love to hear from you. Click APPLY to send your CV for immediate consideration. Candidates with previous job titles and experience including; IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Technician, Helpdesk Engineer, IT Service Desk, Linux or Windows Systems Administrator, Infrastructure Systems Engineer, Technician, Infrastructure, VMWare ESX, HyperV, Active Directory, Windows, Citrix, Exchange, SAN, Cisco, CCNA, CCNP, IT Engineer, Networks Engineer, IT Technician, Systems Engineer, Cisco, 3rd Line Support, Network Technician, Implementation Engineer, Systems Implementation Manager, C++, Java, Python, SQL may also be considered. The company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. They conduct a pre-employment screening which consists of a Criminal History, Background and Credit Check for successful candidates. IND123
GreatFind Recruitment Ltd
Peterborough, Cambridgeshire
This is a fantastic opportunity for Web Developer to join a fast-paced and creative team in the education sector, maintaining and developing a content management solution used by schools and internal teams. You will receive a great package: Home working (post-Covid around 1 day a week in the Peterborough office) Flexitime accruals 26 days of leave per year Pension with a 3% contribution As the Web Developer you will work with local school marketing teams, website administrators and head teachers to develop and implement website designs for schools within the group. The role is homebased and as the Web Developer, you will: Lead on design consultation, wireframing and the delivery of designs Build, develop and maintain compatible websites Ensure that a strong message is delivered via the schools' websites Support content updates, technical / functional requirements, and training Maintain and develop content management systems Assist with website issue resolution and support Essential Requirements: You should be a self-starter with excellent attention to detail and a commitment to excellence. A strong background in web development is key, as is experience planning and implementing projects and the ability to build excellent relationships with technical and non-technical stakeholders. You should have experience in: NET and MS-SQL GIT / Version Control HTML5, CSS, JavaScript, frameworks Knowledge of responsive, cross-browser development and website user experience and accessibility is required, and you should be comfortable utilising established development tools such as Visual Studio It would be a bonus if you had some of the following experience: CMS systems MS .Net framework Front end development Experience training and assisting end users with CMS systems Why Should You Apply? Our client is a group of schools that are committed to providing excellent education to children and young people across the country. They are focused on improving the life chances of all the children and young people under their care. Who we are? GreatFind Recruitment is a specialist IT recruitment agency. We've been in business for over 15 years and we're different because we genuinely care about our candidates and clients, delivering a consultative and personalised service. About GreatFind Recruitment We specialise on IT Channel recruitment, especially in education sector. We work on different job level vacancies from graduate jobs to 3rd line Technicians, and in various departments including IT, sales and marketing, and operations. We've worked in the IT channel for nearly 20 years. We deliver a consultative, personal service to our candidates and clients, and we won't rest until everyone is happy. We are an equal opportunity provider...... click apply for full job details
This is a fantastic opportunity for Web Developer to join a fast-paced and creative team in the education sector, maintaining and developing a content management solution used by schools and internal teams. You will receive a great package: Home working (post-Covid around 1 day a week in the Peterborough office) Flexitime accruals 26 days of leave per year Pension with a 3% contribution As the Web Developer you will work with local school marketing teams, website administrators and head teachers to develop and implement website designs for schools within the group. The role is homebased and as the Web Developer, you will: Lead on design consultation, wireframing and the delivery of designs Build, develop and maintain compatible websites Ensure that a strong message is delivered via the schools' websites Support content updates, technical / functional requirements, and training Maintain and develop content management systems Assist with website issue resolution and support Essential Requirements: You should be a self-starter with excellent attention to detail and a commitment to excellence. A strong background in web development is key, as is experience planning and implementing projects and the ability to build excellent relationships with technical and non-technical stakeholders. You should have experience in: NET and MS-SQL GIT / Version Control HTML5, CSS, JavaScript, frameworks Knowledge of responsive, cross-browser development and website user experience and accessibility is required, and you should be comfortable utilising established development tools such as Visual Studio It would be a bonus if you had some of the following experience: CMS systems MS .Net framework Front end development Experience training and assisting end users with CMS systems Why Should You Apply? Our client is a group of schools that are committed to providing excellent education to children and young people across the country. They are focused on improving the life chances of all the children and young people under their care. Who we are? GreatFind Recruitment is a specialist IT recruitment agency. We've been in business for over 15 years and we're different because we genuinely care about our candidates and clients, delivering a consultative and personalised service. About GreatFind Recruitment We specialise on IT Channel recruitment, especially in education sector. We work on different job level vacancies from graduate jobs to 3rd line Technicians, and in various departments including IT, sales and marketing, and operations. We've worked in the IT channel for nearly 20 years. We deliver a consultative, personal service to our candidates and clients, and we won't rest until everyone is happy. We are an equal opportunity provider...... click apply for full job details