Job Title: Project Manager Location: St Albans Pay: £40 per hour Hours: Monday Friday The Construction and estates project manager will be responsible for overseeing all aspects of construction projects and associated Estates projects. The ideal candidate will possess a strong understanding of construction principles, project management methodologies, and excellent communication skills to effectively coordinate with internal stakeholders and external contractors. Key Responsibilities: Project planning and scheduling Develop comprehensive project plans outlining timelines, milestones, and resource requirements Coordinate with relevant departments to ensure alignment of project objectives with organisational goals. Establish clear project scopes and objectives in collaboration with stakeholders, sponsors and user departments Ensure project deliverables are on time Develop and manage project budgets, ensuring cost control measures are implemented throughout the project lifecycle. Monitor expenses, review invoices, and identify cost-saving opportunities without compromising project quality. Ensuring that each stage of the project happens on time, on budget and to a high standard. Lead project teams effectively, providing guidance, support, and direction to team members. Foster a collaborative work environment that promotes productivity and innovation. Support the selection and management of external contractors and vendors, ensuring adherence to project specifications and timelines Support the negotiation of contracts and agreements, ensuring favourable terms for the organisation. Ensure compliance with all relevant regulations, codes, and standards throughout the construction process. Ensure quality assurance measures are implemented to maintain high standards of workmanship and safety Maintain regular communication with stakeholders, providing updates on project progress, issues, and risks. Prepare and present comprehensive project reports to senior management, highlighting key milestones, challenges, and recommendations Skills Required: Experience in managing multiple projects simultaneously, demonstrating the ability to prioritise tasks effectively 5+ years of experience in project management within the construction industry, with a proven track record of successfully delivering construction projects from the client perspective. Bachelor's degree or equivalent in Construction Management, Engineering, or equivalent experience. Strong understanding of construction principles, techniques, and materials. Construction Knowledge Familiarity with building codes, regulations, and industry standards. Ability to develop and execute comprehensive project plans, including scheduling, resource allocation, and budget management. Experience in effectively managing and delegating tasks to team members, fostering a collaborative work environment. Strong interpersonal skills with the ability to build relationships and effectively communicate with internal stakeholders, external contractors, and vendors. Ability to make informed decisions under pressure, considering project objectives, constraints, and risks. Commitment to maintaining high standards of workmanship and compliance with regulations, codes, and standards governing construction projects. Benefits: Parking on site 21 days annual leave plus bank holidays Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy Policy as to how we hold your data.
May 11, 2024
Contractor
Job Title: Project Manager Location: St Albans Pay: £40 per hour Hours: Monday Friday The Construction and estates project manager will be responsible for overseeing all aspects of construction projects and associated Estates projects. The ideal candidate will possess a strong understanding of construction principles, project management methodologies, and excellent communication skills to effectively coordinate with internal stakeholders and external contractors. Key Responsibilities: Project planning and scheduling Develop comprehensive project plans outlining timelines, milestones, and resource requirements Coordinate with relevant departments to ensure alignment of project objectives with organisational goals. Establish clear project scopes and objectives in collaboration with stakeholders, sponsors and user departments Ensure project deliverables are on time Develop and manage project budgets, ensuring cost control measures are implemented throughout the project lifecycle. Monitor expenses, review invoices, and identify cost-saving opportunities without compromising project quality. Ensuring that each stage of the project happens on time, on budget and to a high standard. Lead project teams effectively, providing guidance, support, and direction to team members. Foster a collaborative work environment that promotes productivity and innovation. Support the selection and management of external contractors and vendors, ensuring adherence to project specifications and timelines Support the negotiation of contracts and agreements, ensuring favourable terms for the organisation. Ensure compliance with all relevant regulations, codes, and standards throughout the construction process. Ensure quality assurance measures are implemented to maintain high standards of workmanship and safety Maintain regular communication with stakeholders, providing updates on project progress, issues, and risks. Prepare and present comprehensive project reports to senior management, highlighting key milestones, challenges, and recommendations Skills Required: Experience in managing multiple projects simultaneously, demonstrating the ability to prioritise tasks effectively 5+ years of experience in project management within the construction industry, with a proven track record of successfully delivering construction projects from the client perspective. Bachelor's degree or equivalent in Construction Management, Engineering, or equivalent experience. Strong understanding of construction principles, techniques, and materials. Construction Knowledge Familiarity with building codes, regulations, and industry standards. Ability to develop and execute comprehensive project plans, including scheduling, resource allocation, and budget management. Experience in effectively managing and delegating tasks to team members, fostering a collaborative work environment. Strong interpersonal skills with the ability to build relationships and effectively communicate with internal stakeholders, external contractors, and vendors. Ability to make informed decisions under pressure, considering project objectives, constraints, and risks. Commitment to maintaining high standards of workmanship and compliance with regulations, codes, and standards governing construction projects. Benefits: Parking on site 21 days annual leave plus bank holidays Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy Policy as to how we hold your data.
Exciting opportunity alert! Our esteemed client is seeking a Head of Professional Conduct for their engineer-focused membership organisation, leading the charge into a future defined by precision and excellence! Take the help in overseeing all committee functions and become an influential force in shaping the path towards engineering excellence! Role: Head of Professional Conduct Organisation type: Membership Organisation Salary/rate: £21.98 - £27.47 per hour Working arrangements: Hybrid working Location: London Employment type: 4 months approx. Immediate Start! Short description of role: As the Head of the Professional Conduct, your role entails managing and overseeing all functions of the committee and its associated panels or boards within the institution. Your primary responsibility is to ensure that these entities collectively meet their obligations to the institution's Trustee Board efficiently and effectively. As the Manager of the Professional Conduct Department, you'll: Handle complex inquiries about professional conduct from members and others, following the Institution's rules closely. Supervise the complaints process, providing expertise and advice when decisions need to be made. Oversee the Professional Conduct Manager's administrative duties for the Committee. Manage the Disciplinary Board and its legal team, arranging training when needed. Stay updated on disciplinary law and best practices, suggesting changes to rules and guidance. Share updates and guidance on professional conduct matters with members through various channels. Handle appeals related to Committee and Board decisions. Deal with misrepresentations of membership and titles, reporting to the Committee. Provide oversight and advice on complaints procedures for the Structural Engineers Registration Ltd and approved certifiers. Manage the licensing of the Institution logo, addressing any misuse. Manage the Expert Witness register. In addition, you'll: Manage and support your team, addressing any performance issues and fostering a positive work environment. Network and build relationships within the industry, staying updated on developments. Identify opportunities to improve processes and systems within the Institution. Adhere to all Institution policies and procedures. You'll collaborate closely with panel and committee members, all Institution employees, and external stakeholders such as the public, other organisations, and legal professionals. Key requirements and experience: Supporting committee members by taking minutes, proofreading documents, ideally in a chartered membership organisation or similar setting. Assisting committees and panels in developing, implementing, and applying clear and consistent policies and procedures to ensure high-quality decisions and continuous improvement, with a comprehensive audit trail. Ensuring compliance with legal and regulatory guidance, providing consistent and appropriate advice in line with established policies and procedures. Leading and managing a professional conduct and disciplinary function, collaborating with committees to investigate allegations of professional misconduct. Working with volunteers, recruiting chairpersons and panel members, and coordinating elections. Writing reports and producing summaries/communications for senior-level consideration. Drafting guidance documents and reviewing codes of conduct for publication and formal communications. Proficiency in drafting clear, concise, and professional responses to inquiries, complaints, and disciplinary matters. Experience in collaborating with internal or external legal teams to ensure compliance with legal requirements and best practices. Expertise in handling member complaints related to professional conduct violations, ethical breaches, or other issues. Experience of managing at least one direct report The successful candidate for the Head of Professional Conduct role should possess strong communication and writing skills, the ability to collaborate effectively with legal teams, extensive experience in managing disciplinary and appeals processes, and proficiency in handling member complaints with fairness and integrity. Must have experience within a membership organisation or similar. How to Apply: To apply for the Head of Professional Conduct role, please reply and upload your CV quoting reference 81140SOHand we can provide more information to you. We eagerly await your response. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
May 11, 2024
Full time
Exciting opportunity alert! Our esteemed client is seeking a Head of Professional Conduct for their engineer-focused membership organisation, leading the charge into a future defined by precision and excellence! Take the help in overseeing all committee functions and become an influential force in shaping the path towards engineering excellence! Role: Head of Professional Conduct Organisation type: Membership Organisation Salary/rate: £21.98 - £27.47 per hour Working arrangements: Hybrid working Location: London Employment type: 4 months approx. Immediate Start! Short description of role: As the Head of the Professional Conduct, your role entails managing and overseeing all functions of the committee and its associated panels or boards within the institution. Your primary responsibility is to ensure that these entities collectively meet their obligations to the institution's Trustee Board efficiently and effectively. As the Manager of the Professional Conduct Department, you'll: Handle complex inquiries about professional conduct from members and others, following the Institution's rules closely. Supervise the complaints process, providing expertise and advice when decisions need to be made. Oversee the Professional Conduct Manager's administrative duties for the Committee. Manage the Disciplinary Board and its legal team, arranging training when needed. Stay updated on disciplinary law and best practices, suggesting changes to rules and guidance. Share updates and guidance on professional conduct matters with members through various channels. Handle appeals related to Committee and Board decisions. Deal with misrepresentations of membership and titles, reporting to the Committee. Provide oversight and advice on complaints procedures for the Structural Engineers Registration Ltd and approved certifiers. Manage the licensing of the Institution logo, addressing any misuse. Manage the Expert Witness register. In addition, you'll: Manage and support your team, addressing any performance issues and fostering a positive work environment. Network and build relationships within the industry, staying updated on developments. Identify opportunities to improve processes and systems within the Institution. Adhere to all Institution policies and procedures. You'll collaborate closely with panel and committee members, all Institution employees, and external stakeholders such as the public, other organisations, and legal professionals. Key requirements and experience: Supporting committee members by taking minutes, proofreading documents, ideally in a chartered membership organisation or similar setting. Assisting committees and panels in developing, implementing, and applying clear and consistent policies and procedures to ensure high-quality decisions and continuous improvement, with a comprehensive audit trail. Ensuring compliance with legal and regulatory guidance, providing consistent and appropriate advice in line with established policies and procedures. Leading and managing a professional conduct and disciplinary function, collaborating with committees to investigate allegations of professional misconduct. Working with volunteers, recruiting chairpersons and panel members, and coordinating elections. Writing reports and producing summaries/communications for senior-level consideration. Drafting guidance documents and reviewing codes of conduct for publication and formal communications. Proficiency in drafting clear, concise, and professional responses to inquiries, complaints, and disciplinary matters. Experience in collaborating with internal or external legal teams to ensure compliance with legal requirements and best practices. Expertise in handling member complaints related to professional conduct violations, ethical breaches, or other issues. Experience of managing at least one direct report The successful candidate for the Head of Professional Conduct role should possess strong communication and writing skills, the ability to collaborate effectively with legal teams, extensive experience in managing disciplinary and appeals processes, and proficiency in handling member complaints with fairness and integrity. Must have experience within a membership organisation or similar. How to Apply: To apply for the Head of Professional Conduct role, please reply and upload your CV quoting reference 81140SOHand we can provide more information to you. We eagerly await your response. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Senior PHP Engineer Salary £50,000 - £60,000 plus excellent benefits Fareham, Hampshire. This position is onsite in the office. LAMP engineering An exciting new opportunity for a Senior PHP Engineer is required to join an award winning business based in Fareham. Working within a dedicated LAMP environment and reporting to the project manager, you will be helping to plan and develop the product and its internal driven websites, data migration and help with support and maintenance of security and storage services. This innovative technology company have several brands specialising in a variety of high tech solutions including security, online security, data backup and cloud storage platforms. You will be using latest release PHP and web technology including XHTML, CSS, jQuery and Agile/Scum methodology. The work is aimed at more back end development with an emphasis on Agile processes, systems optimisation, TDD and embracing modern development practices. The company also uses PHPUnit / Selenium to ensure high standards of development. Desired skill set that includes: OOP PHP5+ MySQL Git Beneficial Skills: Kubernetes GCP Docker Load Balancing TDD Code Review The company offer an unrivalled volume of new projects, Greenfield development and the opportunity to work with and learn from some of the sharpest developers in the area. On top of a competitive salary the company offer some fantastic financial and lifestyle benefits including; free access to local gym and health spa, onsite chef (free cooked breakfast & lunch!), childcare vouchers, cycle to work scheme, pension, BUPA healthcare. To be considered for this position please send your CV to or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
May 11, 2024
Full time
Senior PHP Engineer Salary £50,000 - £60,000 plus excellent benefits Fareham, Hampshire. This position is onsite in the office. LAMP engineering An exciting new opportunity for a Senior PHP Engineer is required to join an award winning business based in Fareham. Working within a dedicated LAMP environment and reporting to the project manager, you will be helping to plan and develop the product and its internal driven websites, data migration and help with support and maintenance of security and storage services. This innovative technology company have several brands specialising in a variety of high tech solutions including security, online security, data backup and cloud storage platforms. You will be using latest release PHP and web technology including XHTML, CSS, jQuery and Agile/Scum methodology. The work is aimed at more back end development with an emphasis on Agile processes, systems optimisation, TDD and embracing modern development practices. The company also uses PHPUnit / Selenium to ensure high standards of development. Desired skill set that includes: OOP PHP5+ MySQL Git Beneficial Skills: Kubernetes GCP Docker Load Balancing TDD Code Review The company offer an unrivalled volume of new projects, Greenfield development and the opportunity to work with and learn from some of the sharpest developers in the area. On top of a competitive salary the company offer some fantastic financial and lifestyle benefits including; free access to local gym and health spa, onsite chef (free cooked breakfast & lunch!), childcare vouchers, cycle to work scheme, pension, BUPA healthcare. To be considered for this position please send your CV to or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
Electronics Assembly Technician - SC Cleared Inside IR35 Onsite - Surrey We are seeking a dedicated Electronics assembly Technician to join a dynamic team. As an Electronics Assembly Technician, you will play a crucial role in integrating, configuring, and assembling electronic products. Your responsibilities will include maintaining assembly specifications and procedures, configuring computer systems and Equipment. you will work closely with senior engineers to assemble, recommend process improvements, and track project status. Desirable Skills and Experience: Educated to Level 3 (ONC or equivalent) in Electrical/Electronic Engineering or relevant practical experience Familiarity with electronic components and in-circuit functionality Understanding of electronic principles, circuit diagrams, and build specifications Operation of assembling electronic equipment Experience with computer systems running Linux Proficiency in Microsoft Word and Excel Join and contribute to the success of our cutting-edge electronic products. Apply now to become a part of an innovative and collaborative work environment. JBRP1_UKTJ
May 11, 2024
Full time
Electronics Assembly Technician - SC Cleared Inside IR35 Onsite - Surrey We are seeking a dedicated Electronics assembly Technician to join a dynamic team. As an Electronics Assembly Technician, you will play a crucial role in integrating, configuring, and assembling electronic products. Your responsibilities will include maintaining assembly specifications and procedures, configuring computer systems and Equipment. you will work closely with senior engineers to assemble, recommend process improvements, and track project status. Desirable Skills and Experience: Educated to Level 3 (ONC or equivalent) in Electrical/Electronic Engineering or relevant practical experience Familiarity with electronic components and in-circuit functionality Understanding of electronic principles, circuit diagrams, and build specifications Operation of assembling electronic equipment Experience with computer systems running Linux Proficiency in Microsoft Word and Excel Join and contribute to the success of our cutting-edge electronic products. Apply now to become a part of an innovative and collaborative work environment. JBRP1_UKTJ
Senior Project Manager 12 Month Contract On Site Working Dalmally Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile utilities clients. They are currently looking for a Senior Project Manager to join them for a 12-month contract based on site at the Cruachan Power Station. Job Purpose: The purpose of the Cruachan SGT1 Replacement Project Manager is to lead the major replacement of the Super Grid Transformer. This is a complex project to deliver in 2025. This upgrade project is critical to ensure that the key business objectives are delivered from this project. Key Accountabilities: Ensure that the culture on the project delivery is Best in Class Lead the Health, Safety, Environmental, Quality and security of the project to ensure that they are recognised within the Hydros industry as Best in Class. Develop and manage the CAPEX project budget to secure the resources necessary to achieve the project objectives. This will include monthly reporting on actuals and forecasted spends. Ensure that the technical performance of the contractors is of the highest level, to ensure that the replacement transformers meet the performance requirements specified. Manage the legal position for all contracts to ensure that the requirements are delivered and that the correct procedures and protocols are followed. Manage the project to ensure that the consent requirements are managed and delivered. Manage the transition from a project basis to fully operational basis by leading the change management process effectively and efficiently. This will include all training, documentation, and handover requirements. Lead, motivate, train and develop staff within agreed policies and practices to maintain an effective workplace for all concerned. Knowledge, Skills and Experience required: Education The candidate will hold a degree in a relevant subject such as Engineering/Law/Quantity Surveying or equivalent large Programme Management experience. The candidate will hold a formal Project Management qualification including membership of the Association of Project Management. An equivalent Institution membership may be accepted. Essential experience Experience of developing strong relationships with Contractors and internal customers to manage the requirements of both. Experience of operating in senior line management within an operational environment. Strong knowledge of project management including balancing cost, time, and quality. Strong knowledge of relevant legislation, e.g. health & safety, environment and construction law. Excellent leadership including change management and coaching skills. A proven track record of delivering successful results in a complex, multi-disciplinary projects. Desirable experience An understanding of power station operation. Ability to interpret and understand complex analytical data. Comfortable with change and constantly seeking new ways to advance performance. Stakeholder engagement Ability to manage several stakeholders with potentially conflicting priorities. Ability to influence Senior executives across a range of functions. Behaviours & Expectations: Leadership in Health, Safety and Environment. There must be a clear setting of the expected standards which will be demonstrated at all times, and challenge others who do not meet those standards. Clear communication. The communication must be clear, concise, and professional at all times. Professional attitude: The role will be challenging at times. The behaviour and approach shall maintain the required behaviour even when operating under pressure. Staff Development: The role will include for the training and development of staff across a range of topics including the best-in-class method of contract and programme management. The opportunity for development shall be taken at all times. Location: This is an on-site working role, with a requirement to work from the clients Cruachan Power Station 5 days a week. The work may also require occasional anti-social hours such as overnight and weekend working while key tests or measurements are undertaken. Working hours: Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. Pontoon Solutions are an equal opportunities company
May 11, 2024
Full time
Senior Project Manager 12 Month Contract On Site Working Dalmally Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile utilities clients. They are currently looking for a Senior Project Manager to join them for a 12-month contract based on site at the Cruachan Power Station. Job Purpose: The purpose of the Cruachan SGT1 Replacement Project Manager is to lead the major replacement of the Super Grid Transformer. This is a complex project to deliver in 2025. This upgrade project is critical to ensure that the key business objectives are delivered from this project. Key Accountabilities: Ensure that the culture on the project delivery is Best in Class Lead the Health, Safety, Environmental, Quality and security of the project to ensure that they are recognised within the Hydros industry as Best in Class. Develop and manage the CAPEX project budget to secure the resources necessary to achieve the project objectives. This will include monthly reporting on actuals and forecasted spends. Ensure that the technical performance of the contractors is of the highest level, to ensure that the replacement transformers meet the performance requirements specified. Manage the legal position for all contracts to ensure that the requirements are delivered and that the correct procedures and protocols are followed. Manage the project to ensure that the consent requirements are managed and delivered. Manage the transition from a project basis to fully operational basis by leading the change management process effectively and efficiently. This will include all training, documentation, and handover requirements. Lead, motivate, train and develop staff within agreed policies and practices to maintain an effective workplace for all concerned. Knowledge, Skills and Experience required: Education The candidate will hold a degree in a relevant subject such as Engineering/Law/Quantity Surveying or equivalent large Programme Management experience. The candidate will hold a formal Project Management qualification including membership of the Association of Project Management. An equivalent Institution membership may be accepted. Essential experience Experience of developing strong relationships with Contractors and internal customers to manage the requirements of both. Experience of operating in senior line management within an operational environment. Strong knowledge of project management including balancing cost, time, and quality. Strong knowledge of relevant legislation, e.g. health & safety, environment and construction law. Excellent leadership including change management and coaching skills. A proven track record of delivering successful results in a complex, multi-disciplinary projects. Desirable experience An understanding of power station operation. Ability to interpret and understand complex analytical data. Comfortable with change and constantly seeking new ways to advance performance. Stakeholder engagement Ability to manage several stakeholders with potentially conflicting priorities. Ability to influence Senior executives across a range of functions. Behaviours & Expectations: Leadership in Health, Safety and Environment. There must be a clear setting of the expected standards which will be demonstrated at all times, and challenge others who do not meet those standards. Clear communication. The communication must be clear, concise, and professional at all times. Professional attitude: The role will be challenging at times. The behaviour and approach shall maintain the required behaviour even when operating under pressure. Staff Development: The role will include for the training and development of staff across a range of topics including the best-in-class method of contract and programme management. The opportunity for development shall be taken at all times. Location: This is an on-site working role, with a requirement to work from the clients Cruachan Power Station 5 days a week. The work may also require occasional anti-social hours such as overnight and weekend working while key tests or measurements are undertaken. Working hours: Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. Pontoon Solutions are an equal opportunities company
Murray Myers are very pleased to be assisting a major engineering business based in Wolverhampton with their recruitment of an Expeditor General Duties• Maintaining and developing relationships with customers via meetings, telephone calls and e mails.• Ensuring customer requests are fully understood and resolved.• Follow departmental systems, processes and procedures.• Manage customer issues efficiently and professionally, escalating to senior managers where necessary.• Facilitating the flow of materials between various parties and departments.• Identifying critical shortages or manufacturing delays and sharing information to colleagues and customers.• Streamlining inter-departmental communication, often working as a liaison between all departments.• Observe all safe working practices. In addition to the general duties of your job description, our client expects all employees to be flexible in their respective job functions. Any employee may be asked to work in a different department performing tasks outside of their standard job description providing that the employee has the necessary skills and training. This will enable the business to react to the demands of the markets in which it serves and give all staff the benefit of experiencing as many different aspects of the operations of the company. Please note that the list of duties is a generalisation and, therefore, not exhaustive. The Company reserve the right to alter and amend these duties at any time Working hours Hours are 08.30 - 17.30.Holiday are 26 days per year, plus Bank Holidays Salary £22-28K depending on Experience
May 11, 2024
Full time
Murray Myers are very pleased to be assisting a major engineering business based in Wolverhampton with their recruitment of an Expeditor General Duties• Maintaining and developing relationships with customers via meetings, telephone calls and e mails.• Ensuring customer requests are fully understood and resolved.• Follow departmental systems, processes and procedures.• Manage customer issues efficiently and professionally, escalating to senior managers where necessary.• Facilitating the flow of materials between various parties and departments.• Identifying critical shortages or manufacturing delays and sharing information to colleagues and customers.• Streamlining inter-departmental communication, often working as a liaison between all departments.• Observe all safe working practices. In addition to the general duties of your job description, our client expects all employees to be flexible in their respective job functions. Any employee may be asked to work in a different department performing tasks outside of their standard job description providing that the employee has the necessary skills and training. This will enable the business to react to the demands of the markets in which it serves and give all staff the benefit of experiencing as many different aspects of the operations of the company. Please note that the list of duties is a generalisation and, therefore, not exhaustive. The Company reserve the right to alter and amend these duties at any time Working hours Hours are 08.30 - 17.30.Holiday are 26 days per year, plus Bank Holidays Salary £22-28K depending on Experience
Cloud Engineer High Level Security Clearance Required 55,000 - 75,000 + Benefits London Flexible Hybrid 1 Stage Interview Process Yolk Recruitment are working with a global defence company looking to grow their UK engineering team. They're looking for Cloud Engineers (ideally with AWS experience) to join their expanding Cloud Engineering division If successful you will work closely with development & DevOps teams to scale their secure AWS hosted estate. To be successful you will need experience building & maintaining AWS environments, Infrastructure as code (Terraform or CloudFormation). They're based in London & operate hybrid flexible working with the option to work a compressed 9 day fortnight. The role requires eligibility for high level security clearance. Main Responsibilities: Working with stakeholders to design AWS and hybrid-cloud systems. Designing and building solutions in AWS. Administering systems based on Linux and Windows operating systems. Designing and troubleshooting IP networking systems for AWS and hybrid-cloud systems. Automating system deployment, operation and maintenance using Infrastructure as Code and Configuration Management tooling. Required Skills: Experience building & maintaining AWS hosted systems & applications. Administration of Linux and Windows Operating Systems within large corporate environments. Exposure to designing, deploying and troubleshooting IPv4 Networking, including Subnetting, OSPF Routing, VLANs and VPNs. Experience of automating tasks using Ansible, Bash, PowerShell, Puppet or Python. Benefits: Salary between 55,000 - 75,000 (dependent on experience) Enhanced pension scheme Private healthcare Annual bonus Flexible hybrid working Got your attention? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at Yolk Recruitment. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities. 'Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 11, 2024
Full time
Cloud Engineer High Level Security Clearance Required 55,000 - 75,000 + Benefits London Flexible Hybrid 1 Stage Interview Process Yolk Recruitment are working with a global defence company looking to grow their UK engineering team. They're looking for Cloud Engineers (ideally with AWS experience) to join their expanding Cloud Engineering division If successful you will work closely with development & DevOps teams to scale their secure AWS hosted estate. To be successful you will need experience building & maintaining AWS environments, Infrastructure as code (Terraform or CloudFormation). They're based in London & operate hybrid flexible working with the option to work a compressed 9 day fortnight. The role requires eligibility for high level security clearance. Main Responsibilities: Working with stakeholders to design AWS and hybrid-cloud systems. Designing and building solutions in AWS. Administering systems based on Linux and Windows operating systems. Designing and troubleshooting IP networking systems for AWS and hybrid-cloud systems. Automating system deployment, operation and maintenance using Infrastructure as Code and Configuration Management tooling. Required Skills: Experience building & maintaining AWS hosted systems & applications. Administration of Linux and Windows Operating Systems within large corporate environments. Exposure to designing, deploying and troubleshooting IPv4 Networking, including Subnetting, OSPF Routing, VLANs and VPNs. Experience of automating tasks using Ansible, Bash, PowerShell, Puppet or Python. Benefits: Salary between 55,000 - 75,000 (dependent on experience) Enhanced pension scheme Private healthcare Annual bonus Flexible hybrid working Got your attention? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at Yolk Recruitment. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities. 'Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job title: iGaming Project Manager_Mandarin speaking Location: London Overall: Our client, a software company is looking for a talented and entrepreneurial team player to support and spearhead new and existing portfolios with main responsibilities on conducting industry research for product strategy, formulate business strategy, managing project timelines, collaborating with various teams, problem-solving to ensure the achievement and completion of projects. This role involves supporting or spearheading M&A projects in the emerging and EMEA markets, conducting industry research for product strategy, managing project timelines, and collaborating with various teams. The candidate should possess a bachelor's degree, excellent communication, in-depth research, and teamwork skills, and ideally have 5+ years' experience in project management or product strategy in highly regulated industries. Knowledge of intercultural skills with due diligence thought process as well as experience in private equity or VC projects are desirable. What you will do: Perform and assist in detailed analysis of portfolio projects. Major industries: Emerging technologies which include, ICT sector, gametech, Web 3.0-related, blockchain, AI and etc. Work on the initiation and product building of several projects in the emerging markets and EMEA market. Conduct research on relevant policies, market and industry trends, and competitive landscapes for product strategy, provide competitive research and insights, and drive our competitive strategy. Planning, scheduling, monitoring, and reporting on activities across multiple locations to deliver key project performance indicators efficiently. Work closely with adjacent functional groups such as Engineers, Product Management, Legal, Finance, and Operation. Monitor the progress of the portfolio companies' performance and development, maintain relationships with project teams and conduct in-depth reviews of post-investment projects. Lead half-yearly and annual planning (strategic, financial, people), which includes partnering with cross functional teams to determine corresponding goals and targets in an integrated and cohesive manner. Maintain a lean, effective management cadence for accountability and decision making, allowing the team to remain nimble and dynamic while setting up the business to meet and exceed plans. Partner closely with Finance and Analytics teams for P&L and KPI oversight, promptly calling out opportunity and risk areas to business leaders for decision making. Partner with our Data Analytics teams to build a deep understanding of our business and generate strategic insights and action plans that drive growth in both the core business as well as new verticals. Develop regular reporting to senior management at a company top level. Implement project supervision and compliance, immediately prompt risk warnings and propose solutions. Have strong interpersonal skills, a 'can-do' philosophy and be a collaborative member of the operations team. Work with co-investors/specialists to develop proposals for new and existing investments. Prepare documents for management committee meetings, and secure exits for portfolio companies. The ideal candidate: University degree or above, graduated from accounting, strategy, economics, finance, law, science and engineering, IT, product, and other related departments. Ideally have at least 5 years of experience in project management, product strategy or projects, finance, strategy, consulting, investment banking, leading within multi-disciplinary and diverse groups in a tech or highly regulated industry. Strong professional skills in research, due diligence, numerate and analytical. Prior experience in reading legal documents is desirable but not mandatory. Strong commercial and operational acumen as well as critical problem-solving skills, with independence and objective through process. Strong communication skills (both English and Chinese), prior experience in writing and preparing presentation papers, good in MS Excel and MS Powerpoint, and experience in presenting to internal senior management team and external parties. Prior experience working with various disciplines, experience, cultures, and strong interpersonal skills and to harmonise with peers, senior management, project players, and customers. Ability to build strong cross functional relationships and to engage with internal stakeholders of various levels. Possess leadership skills and able to lead a project and a team. Cooperate with irregular overseas business trips. A self-starter and entrepreneurial attitude with a willingness to commit to delivering the required results. A good team player. Project People is acting as an Employment Agency in relation to this vacancy.
May 11, 2024
Full time
Job title: iGaming Project Manager_Mandarin speaking Location: London Overall: Our client, a software company is looking for a talented and entrepreneurial team player to support and spearhead new and existing portfolios with main responsibilities on conducting industry research for product strategy, formulate business strategy, managing project timelines, collaborating with various teams, problem-solving to ensure the achievement and completion of projects. This role involves supporting or spearheading M&A projects in the emerging and EMEA markets, conducting industry research for product strategy, managing project timelines, and collaborating with various teams. The candidate should possess a bachelor's degree, excellent communication, in-depth research, and teamwork skills, and ideally have 5+ years' experience in project management or product strategy in highly regulated industries. Knowledge of intercultural skills with due diligence thought process as well as experience in private equity or VC projects are desirable. What you will do: Perform and assist in detailed analysis of portfolio projects. Major industries: Emerging technologies which include, ICT sector, gametech, Web 3.0-related, blockchain, AI and etc. Work on the initiation and product building of several projects in the emerging markets and EMEA market. Conduct research on relevant policies, market and industry trends, and competitive landscapes for product strategy, provide competitive research and insights, and drive our competitive strategy. Planning, scheduling, monitoring, and reporting on activities across multiple locations to deliver key project performance indicators efficiently. Work closely with adjacent functional groups such as Engineers, Product Management, Legal, Finance, and Operation. Monitor the progress of the portfolio companies' performance and development, maintain relationships with project teams and conduct in-depth reviews of post-investment projects. Lead half-yearly and annual planning (strategic, financial, people), which includes partnering with cross functional teams to determine corresponding goals and targets in an integrated and cohesive manner. Maintain a lean, effective management cadence for accountability and decision making, allowing the team to remain nimble and dynamic while setting up the business to meet and exceed plans. Partner closely with Finance and Analytics teams for P&L and KPI oversight, promptly calling out opportunity and risk areas to business leaders for decision making. Partner with our Data Analytics teams to build a deep understanding of our business and generate strategic insights and action plans that drive growth in both the core business as well as new verticals. Develop regular reporting to senior management at a company top level. Implement project supervision and compliance, immediately prompt risk warnings and propose solutions. Have strong interpersonal skills, a 'can-do' philosophy and be a collaborative member of the operations team. Work with co-investors/specialists to develop proposals for new and existing investments. Prepare documents for management committee meetings, and secure exits for portfolio companies. The ideal candidate: University degree or above, graduated from accounting, strategy, economics, finance, law, science and engineering, IT, product, and other related departments. Ideally have at least 5 years of experience in project management, product strategy or projects, finance, strategy, consulting, investment banking, leading within multi-disciplinary and diverse groups in a tech or highly regulated industry. Strong professional skills in research, due diligence, numerate and analytical. Prior experience in reading legal documents is desirable but not mandatory. Strong commercial and operational acumen as well as critical problem-solving skills, with independence and objective through process. Strong communication skills (both English and Chinese), prior experience in writing and preparing presentation papers, good in MS Excel and MS Powerpoint, and experience in presenting to internal senior management team and external parties. Prior experience working with various disciplines, experience, cultures, and strong interpersonal skills and to harmonise with peers, senior management, project players, and customers. Ability to build strong cross functional relationships and to engage with internal stakeholders of various levels. Possess leadership skills and able to lead a project and a team. Cooperate with irregular overseas business trips. A self-starter and entrepreneurial attitude with a willingness to commit to delivering the required results. A good team player. Project People is acting as an Employment Agency in relation to this vacancy.
Senior Software Engineer - React & Node London (Hybrid - 1x day in the office) Radically Digital is a people-first consultancy building future-ready solutions using modern technologies such as Javascript/Typescript, React & Node.js but we're fans of trying simple ways that get the job done. We work with clients in a variety of sectors from telecoms/ broadband, fintech, NFTs, crypto, renewable energy, hospitality and more, located all around the globe. We have a diverse team (more than 20 nationalities, speaking 22+ languages), with hybrid workplaces in London and Portugal. Join us on our mission to make building great tech accessible to everyone. Our environment promotes collaboration, impact and inclusivity. We use Agile methodologies and work in cross functional teams of software engineer, designers, product consultants etc. You'll be a part of an open-door environment where you will work with world-class engineers on cutting edge solutions. We offer L&D opportunities, impactful challenges and opportunities to progress your career based on your personal aspirations for development! If you have experience in Javascript/ Typescript/ React & Node.js and want to work in a team where you can make an impact from day one, then this role is just for you! About You As a React/Node Software Engineer, you'll have the opportunity to play a key role in helping our clients solve their technology challenges, while also supporting us in growing the business. You have a passion for all things tech and love keeping up to date with the newest tools/ technologies. You work well in a team and understand that team success equals individual success. You're adaptable, open-minded and professional in every interaction. You can break down complex technical topics and explain them to non-technical stakeholders. You have a consultative approach and a solution-oriented mindset. You take time to understand client needs, nurture their expectations and support them in finding the best solution to their problem. What you'll do as Senior Software Engineer at RAD: As we're a growing business, your responsibilities and priorities will vary but here are some of the key responsibilities you'll have from the start: You will have a chance to work with a wide range of clients working on both greenfield and established projects. You'll have the opportunity to see products and features through to fruition. You'll learn and adopt best practices while delivering high quality code. You will work as part of a cross functional team on one of our clients projects, providing technical insight and making an impact from day one. People are constantly learning and developing at RAD so we don't expect our candidates to come in being complete experts in what we do but to show a genuine ambition to better themselves every day. If you don't meet all the requirements, please don't let that put you off from applying. What's essential for the role: Previous consulting/ agency experience Experience in writing high quality code in Typescript/ Javascript Modern frontend frameworks such as React, Vue Experience with Node.js System architecture experience using microservices Experience with DevOps tools such as Docker & Kubernetes Experience in a cloud platform such as AWS, GCP or Azure Additionally, these are some of the nice to have skills/ experiences: Python and GenAI experience with tools such as Stable Diffusion RESTful APIs and GraphQL implementation experience. Experience estimating engineering efforts from analysis of requirements and scoping. Have experience with Agile methodology and be able to help implement this on the client site. Genuine interest and curiosity for all things digital across mobile, desktop and web. Be hands-on, eager to learn and able to get stuck in - from coding to system design, analysis, research or documentation. Ensure the security, efficiency, scalability of backend systems and services. Competitive Salary - £65-75K (we'd happily consider paying slightly over or under depending on experience) Benefits including: Flexible Hybrid Working - 1x day in the office Private Health Insurance through Aviva including dental and musculoskeletal Company Macbook Pro 25 holiday days (In addition to 8 bank holidays) Stunning Coworking office space with access to free drinks and food every week Regular Socials (remote or in-person) Opportunities to travel nationally and abroad (work trips, R&Rs and more) At RAD, we're committed to our team's diversity, learning and development and mental health and we want to make sure everyone is happy here, plus has a good work life balance. We take pride in the work we do and encourage collaboration rather than micromanagement. Check out our culture doc if you'd like a further sneak peak into what work life at RAD is like. Senior Software Engineer Process: If you need this spec in a slightly different format or special accommodations within reason, please let us know! Screen call with Lilly or Ines from the PX team Technical Interview - Paired programming challenge in real-time Final Interview with Wayne, our Head of Build
May 11, 2024
Full time
Senior Software Engineer - React & Node London (Hybrid - 1x day in the office) Radically Digital is a people-first consultancy building future-ready solutions using modern technologies such as Javascript/Typescript, React & Node.js but we're fans of trying simple ways that get the job done. We work with clients in a variety of sectors from telecoms/ broadband, fintech, NFTs, crypto, renewable energy, hospitality and more, located all around the globe. We have a diverse team (more than 20 nationalities, speaking 22+ languages), with hybrid workplaces in London and Portugal. Join us on our mission to make building great tech accessible to everyone. Our environment promotes collaboration, impact and inclusivity. We use Agile methodologies and work in cross functional teams of software engineer, designers, product consultants etc. You'll be a part of an open-door environment where you will work with world-class engineers on cutting edge solutions. We offer L&D opportunities, impactful challenges and opportunities to progress your career based on your personal aspirations for development! If you have experience in Javascript/ Typescript/ React & Node.js and want to work in a team where you can make an impact from day one, then this role is just for you! About You As a React/Node Software Engineer, you'll have the opportunity to play a key role in helping our clients solve their technology challenges, while also supporting us in growing the business. You have a passion for all things tech and love keeping up to date with the newest tools/ technologies. You work well in a team and understand that team success equals individual success. You're adaptable, open-minded and professional in every interaction. You can break down complex technical topics and explain them to non-technical stakeholders. You have a consultative approach and a solution-oriented mindset. You take time to understand client needs, nurture their expectations and support them in finding the best solution to their problem. What you'll do as Senior Software Engineer at RAD: As we're a growing business, your responsibilities and priorities will vary but here are some of the key responsibilities you'll have from the start: You will have a chance to work with a wide range of clients working on both greenfield and established projects. You'll have the opportunity to see products and features through to fruition. You'll learn and adopt best practices while delivering high quality code. You will work as part of a cross functional team on one of our clients projects, providing technical insight and making an impact from day one. People are constantly learning and developing at RAD so we don't expect our candidates to come in being complete experts in what we do but to show a genuine ambition to better themselves every day. If you don't meet all the requirements, please don't let that put you off from applying. What's essential for the role: Previous consulting/ agency experience Experience in writing high quality code in Typescript/ Javascript Modern frontend frameworks such as React, Vue Experience with Node.js System architecture experience using microservices Experience with DevOps tools such as Docker & Kubernetes Experience in a cloud platform such as AWS, GCP or Azure Additionally, these are some of the nice to have skills/ experiences: Python and GenAI experience with tools such as Stable Diffusion RESTful APIs and GraphQL implementation experience. Experience estimating engineering efforts from analysis of requirements and scoping. Have experience with Agile methodology and be able to help implement this on the client site. Genuine interest and curiosity for all things digital across mobile, desktop and web. Be hands-on, eager to learn and able to get stuck in - from coding to system design, analysis, research or documentation. Ensure the security, efficiency, scalability of backend systems and services. Competitive Salary - £65-75K (we'd happily consider paying slightly over or under depending on experience) Benefits including: Flexible Hybrid Working - 1x day in the office Private Health Insurance through Aviva including dental and musculoskeletal Company Macbook Pro 25 holiday days (In addition to 8 bank holidays) Stunning Coworking office space with access to free drinks and food every week Regular Socials (remote or in-person) Opportunities to travel nationally and abroad (work trips, R&Rs and more) At RAD, we're committed to our team's diversity, learning and development and mental health and we want to make sure everyone is happy here, plus has a good work life balance. We take pride in the work we do and encourage collaboration rather than micromanagement. Check out our culture doc if you'd like a further sneak peak into what work life at RAD is like. Senior Software Engineer Process: If you need this spec in a slightly different format or special accommodations within reason, please let us know! Screen call with Lilly or Ines from the PX team Technical Interview - Paired programming challenge in real-time Final Interview with Wayne, our Head of Build
Please note this position requires you to be office-based 4 days a week at our EMEA HQ in Hammersmith, London. This role is a Fixed-Term contract until end of November 2025. About the Role & Team Disney+ is The Walt Disney Company's Direct to Consumer video entertainment service targeted to families. The service consists of long form and short form video built around six key content brands (Disney, Pixar, Marvel, Star Wars, National Geographic and Star) with an appealing and easy to use interface accessed across multiple platforms (e.g. televisions, mobile devices). Would you like to try what it's like to be a part of the Disney+ product & operations team? An opportunity has arisen for an experienced Product & Operations Senior Manager to join us on a fixed-term contract basis! The Disney+ team owns the roll out and ongoing performance and operations of Disney+ across EMEA, specifically focused on programming strategy, marketing, customer acquisition and retention, partnerships, research and analytics. Reporting to the Director of Product & Operations, in this role you would work on defining product requirements and leading all aspects of feature roll out across growth, identity and commerce. This role will manage a team of 3 and will collaborate with our global product and engineering teams in the US and India as well as collaborating with local market teams across EMEA. What You Will Do Scope and size the impact of various feature initiatives. Collaborate with US product teams to assure that EMEA initiatives are prioritized and implemented as per business plans. Ensure product roadmap and experience meets legal and regulatory compliance in all local markets, working in tandem with regional and local legal teams. Together with the Engagement & Retention teams, define and maintain prioritisation process for new data requirements, and establish pathway to scale positive impact. Maintain a clear and consistent intake programme, to allow regional and local teams to present product and testing ideas for consideration. Maintain, develop and optimise the EMEA Product prioritization roadmap, including developing product requirements, writing specifications, presenting to engineers (and global product teams) and tracking through implementation. Regional launch management of new product packaging, pricing, or features - including new market launches, new tiers, promotions. Primary EMEA product point of contact for price increases, subscription tiers deployment, data consent and any legal and regulatory product requirements. Work with corporate strategy team and local DTC teams to ensure seamless handover from business planning phase to launch planning and operational readiness for go live Work closely with analytics teams to understand testing results, and provide any recommendation back to business leads. Manage regular cadence of price rises, ensuring customer communications and all legal obligations are met and continually improving the customer journey and experience Working closely with Marketing Operations and data operations teams to define testing requirements for any new automated or product feature roll outs Monitor ongoing product experience and work with Global product teams to address any persistent product performance issues or short-term incidents Required Qualifications & Skills Experience with scoping and delivering product initiatives. Experience managing direct reports. A track-record in product planning and operations. Experience in a multi-market role balancing a global strategy with local consumer and business needs Customer First - comfort in using insights on customer behaviour to influence approach Experience in building data led stories to be presented to senior leaders across the organisation. Experience using a data driven approach to understand customer behaviours to optimise the platform and drive business results Understanding and interest in the latest technology and SVOD techniques, awareness of the unique challenges of a consumer subscription business essential We are happy to discuss any reasonable adjustments you may need to support you with the application process. The Perks 25 days annual leave Private medical insurance & dental care Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing Excellent parental and guardian leave Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
May 11, 2024
Full time
Please note this position requires you to be office-based 4 days a week at our EMEA HQ in Hammersmith, London. This role is a Fixed-Term contract until end of November 2025. About the Role & Team Disney+ is The Walt Disney Company's Direct to Consumer video entertainment service targeted to families. The service consists of long form and short form video built around six key content brands (Disney, Pixar, Marvel, Star Wars, National Geographic and Star) with an appealing and easy to use interface accessed across multiple platforms (e.g. televisions, mobile devices). Would you like to try what it's like to be a part of the Disney+ product & operations team? An opportunity has arisen for an experienced Product & Operations Senior Manager to join us on a fixed-term contract basis! The Disney+ team owns the roll out and ongoing performance and operations of Disney+ across EMEA, specifically focused on programming strategy, marketing, customer acquisition and retention, partnerships, research and analytics. Reporting to the Director of Product & Operations, in this role you would work on defining product requirements and leading all aspects of feature roll out across growth, identity and commerce. This role will manage a team of 3 and will collaborate with our global product and engineering teams in the US and India as well as collaborating with local market teams across EMEA. What You Will Do Scope and size the impact of various feature initiatives. Collaborate with US product teams to assure that EMEA initiatives are prioritized and implemented as per business plans. Ensure product roadmap and experience meets legal and regulatory compliance in all local markets, working in tandem with regional and local legal teams. Together with the Engagement & Retention teams, define and maintain prioritisation process for new data requirements, and establish pathway to scale positive impact. Maintain a clear and consistent intake programme, to allow regional and local teams to present product and testing ideas for consideration. Maintain, develop and optimise the EMEA Product prioritization roadmap, including developing product requirements, writing specifications, presenting to engineers (and global product teams) and tracking through implementation. Regional launch management of new product packaging, pricing, or features - including new market launches, new tiers, promotions. Primary EMEA product point of contact for price increases, subscription tiers deployment, data consent and any legal and regulatory product requirements. Work with corporate strategy team and local DTC teams to ensure seamless handover from business planning phase to launch planning and operational readiness for go live Work closely with analytics teams to understand testing results, and provide any recommendation back to business leads. Manage regular cadence of price rises, ensuring customer communications and all legal obligations are met and continually improving the customer journey and experience Working closely with Marketing Operations and data operations teams to define testing requirements for any new automated or product feature roll outs Monitor ongoing product experience and work with Global product teams to address any persistent product performance issues or short-term incidents Required Qualifications & Skills Experience with scoping and delivering product initiatives. Experience managing direct reports. A track-record in product planning and operations. Experience in a multi-market role balancing a global strategy with local consumer and business needs Customer First - comfort in using insights on customer behaviour to influence approach Experience in building data led stories to be presented to senior leaders across the organisation. Experience using a data driven approach to understand customer behaviours to optimise the platform and drive business results Understanding and interest in the latest technology and SVOD techniques, awareness of the unique challenges of a consumer subscription business essential We are happy to discuss any reasonable adjustments you may need to support you with the application process. The Perks 25 days annual leave Private medical insurance & dental care Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing Excellent parental and guardian leave Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Sales Account Manager Location - Barrow in Furness, Hybrid - 3 days on site, 2 days at home. Salary - Competitive Salary, Plus Car allowance or Company car. + Bonus. Working Hours - Monday - Friday 8am-5pm Job Description As a Manager - Sales, you will provide strategic direction and progressive leadership to achieve sales and profit goals within a region, specific line(s) of business or channels. You will design and recommend sales and marketing programs and set short and long-term sales strategies. You will manage a single location with a total sales revenue of up to £50 million and manage a team of direct reports. Managing a team of four Sales Account Managers & One Team Leader. Responsibilities Develops and administers sales plans to ensure customer satisfaction, assigned quota attainment, good reference accounts, and highly skilled and motivated staff. Leasing with Customers onsite and managing orders. Producing P&L statements Partners with Marketing to develop and implement sales marketing programs and initiatives. Determines annual sales and gross profit plan by implementing marketing strategies and analyzing trends and results. Establishes sales objectives by forecasting and developing sales quota for territories. Projects expected sales volume and profit for existing and new product lines and customers. Maintains sales volume, product mix and selling price by keeping current with market supply and demand, changing trends, economic indicators and competitors. Coordinates order service by directing account representatives and executives on quotations, proposals, project order management techniques, and customer complaint resolution. Establishes and adjusts billing margin by monitoring costs, competition and market conditions and negotiating cost side levels. Manages sales staff by recruiting, selecting, orienting and training employees. Maintains sales staff results by coaching employees, planning, monitoring and appraising job results. Develops and maintains relationships with top customers. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and participating in professional societies. Forecasts and communicates intricate details to senior business managers. interfaces with internal support departments to establish positive customer experience. Partners with suppliers to maintain customer relationships, provides training to staff, and executes marketing programs and initiatives. Partners with various internal departments to troubleshoot issues such as inventory and operations Qualifications High School Degree or Equivalent required; Bachelor's Degree - Sales, Business Administration, Engineering, or relevant field preferred. Prior professional sales experience in related industry/3+ years Prior experience with managing a sales team or sales programs/1+ year. Working knowledge of business and management principles in strategic planning, resource allocation and coordination of people and resources. Demonstrated verbal, written, analytical, persuasion and interpersonal skills. Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Ability to exercise teamwork, leadership, and flexibility. Excellent time management and computer skills. 5 years related industry professional sales. 2 years managing staff and programs at national, district or regional level. Ability to travel up to 25% Experience within the aerospace, defence and information security sector is desirable. If interested, APPLY NOW! Alternatively, please send a copy of your CV to JBRP1_UKTJ
May 11, 2024
Full time
Sales Account Manager Location - Barrow in Furness, Hybrid - 3 days on site, 2 days at home. Salary - Competitive Salary, Plus Car allowance or Company car. + Bonus. Working Hours - Monday - Friday 8am-5pm Job Description As a Manager - Sales, you will provide strategic direction and progressive leadership to achieve sales and profit goals within a region, specific line(s) of business or channels. You will design and recommend sales and marketing programs and set short and long-term sales strategies. You will manage a single location with a total sales revenue of up to £50 million and manage a team of direct reports. Managing a team of four Sales Account Managers & One Team Leader. Responsibilities Develops and administers sales plans to ensure customer satisfaction, assigned quota attainment, good reference accounts, and highly skilled and motivated staff. Leasing with Customers onsite and managing orders. Producing P&L statements Partners with Marketing to develop and implement sales marketing programs and initiatives. Determines annual sales and gross profit plan by implementing marketing strategies and analyzing trends and results. Establishes sales objectives by forecasting and developing sales quota for territories. Projects expected sales volume and profit for existing and new product lines and customers. Maintains sales volume, product mix and selling price by keeping current with market supply and demand, changing trends, economic indicators and competitors. Coordinates order service by directing account representatives and executives on quotations, proposals, project order management techniques, and customer complaint resolution. Establishes and adjusts billing margin by monitoring costs, competition and market conditions and negotiating cost side levels. Manages sales staff by recruiting, selecting, orienting and training employees. Maintains sales staff results by coaching employees, planning, monitoring and appraising job results. Develops and maintains relationships with top customers. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and participating in professional societies. Forecasts and communicates intricate details to senior business managers. interfaces with internal support departments to establish positive customer experience. Partners with suppliers to maintain customer relationships, provides training to staff, and executes marketing programs and initiatives. Partners with various internal departments to troubleshoot issues such as inventory and operations Qualifications High School Degree or Equivalent required; Bachelor's Degree - Sales, Business Administration, Engineering, or relevant field preferred. Prior professional sales experience in related industry/3+ years Prior experience with managing a sales team or sales programs/1+ year. Working knowledge of business and management principles in strategic planning, resource allocation and coordination of people and resources. Demonstrated verbal, written, analytical, persuasion and interpersonal skills. Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Ability to exercise teamwork, leadership, and flexibility. Excellent time management and computer skills. 5 years related industry professional sales. 2 years managing staff and programs at national, district or regional level. Ability to travel up to 25% Experience within the aerospace, defence and information security sector is desirable. If interested, APPLY NOW! Alternatively, please send a copy of your CV to JBRP1_UKTJ
Senior Buyer - Capex & Lifecycle - Milton Keynes Salary: £52,000 - £56,000 per annum Monday to Friday 37.5 hours per week In this role, you are responsible for maximizing value through Procurement at Renewi UK Services by strategically managing the UK supplier spend and identify opportunities that drive sustainable improvement in cost, quality, service and innovation. The role is to support the 6 PFI contracts across the UK with the primary category responsibility being Capex & Life Cycle, however support may be required on other categories such as MRO, Business Services, Fleet, Energy, Facilities when required. As a minimum you will have established pertinent procurement and strategic sourcing experience including knowledge of professional purchasing policies and procedures. You must have a background in Engineering procurement and knowledge & experience on negotiating NEC contracts. Project Management experience is a plus. You will be a self-starter with a proven track record in Engineering and Strategic Procurement and Category Management, preferably in an engineering & industrial environment (CAPEX & Life Cycle Senior Buyer). With experience in building mutual relationships with key suppliers, this person will effectively establish relationships with business leaders, matching innovative solutions to meet their needs. Your experience will have been gained ideally in a fast paced, dynamic and very technical industry where the emphasis is on relationships, solution benefit, meeting challenging targets and delivering business needs. Your key responsibilities: • Working with Engineering and Operations to identify and schedule procurement activities • Implement and manage procurement tendering activities, preparing tender documentation and participate in supplier and contractor negotiations • Liaise with suppliers and manage relationships • Maintain procurement program and progress report for all live projects and all relevant aspects to provide regular updates • Drive and ensure suppliers are held accountable for meeting continuous improvement and productivity initiatives • Support to the other members of the Procurement team in the management of the business' Procurement functional processes and controls, as well as support to cross-business functional training & development initiatives. • Work with Legal to identify which forms of contract to use for specific packages • Ensure the Company is not exposed to unnecessary or excessive risks or claims as part of the procurement process Essential Criteria for the role: • Procurement experience in an engineering-focused business • Mobility & flexibility to travel across sites (UK) every week • Best-in Class NEC specific contract & NEC sourcing experience • Minimum 4-5 years' experience as a Procurement professional • Ability to develop and execute a comprehensive category strategy • Ability to work collaboratively and implement strategic sourcing opportunities • Knowledge of the strategic sourcing process and practical application to sourcing projects with a history of achieving YOY savings What do we offer you? • A competitive salary • Enhanced employer contribution pension plan. • 33 days annual leave entitlement including statutory holidays. • Access to our Sharesave scheme - your chance to own shares in the business you work so hard for. • Numerous opportunities for career development - we have a history of promoting from within. • Access to the Renewi wellbeing and reward platform from Day 1. • Varying job in an international, dynamic organisation in which you can continue to develop yourself and with freedom of strategic leadership. Will you become our new Capex & Lifecycle Senior Buyer? Want to know more? Please contact our Talent Acquisition team today! Perhaps this job is not for you, but you know someone who would be interested? Please feel free to share this vacancy. Who are we? At Renewi we exclusively focus on extracting value from waste. Our vision is to be the leading waste-to-product company in Europe's most advanced circular economies - contributing to a sustainable society for all key stakeholders: customers, suppliers, local communities, employees, regulators, Governments, investors and lenders. What do we mean by waste-to-product? At Renewi, we exclusively focus on extracting value from waste rather than on its disposal through mass burn incineration or landfill. Of the 14 million tonnes of waste we handle a year, 89% is either recycled or used for energy recovery.
May 11, 2024
Full time
Senior Buyer - Capex & Lifecycle - Milton Keynes Salary: £52,000 - £56,000 per annum Monday to Friday 37.5 hours per week In this role, you are responsible for maximizing value through Procurement at Renewi UK Services by strategically managing the UK supplier spend and identify opportunities that drive sustainable improvement in cost, quality, service and innovation. The role is to support the 6 PFI contracts across the UK with the primary category responsibility being Capex & Life Cycle, however support may be required on other categories such as MRO, Business Services, Fleet, Energy, Facilities when required. As a minimum you will have established pertinent procurement and strategic sourcing experience including knowledge of professional purchasing policies and procedures. You must have a background in Engineering procurement and knowledge & experience on negotiating NEC contracts. Project Management experience is a plus. You will be a self-starter with a proven track record in Engineering and Strategic Procurement and Category Management, preferably in an engineering & industrial environment (CAPEX & Life Cycle Senior Buyer). With experience in building mutual relationships with key suppliers, this person will effectively establish relationships with business leaders, matching innovative solutions to meet their needs. Your experience will have been gained ideally in a fast paced, dynamic and very technical industry where the emphasis is on relationships, solution benefit, meeting challenging targets and delivering business needs. Your key responsibilities: • Working with Engineering and Operations to identify and schedule procurement activities • Implement and manage procurement tendering activities, preparing tender documentation and participate in supplier and contractor negotiations • Liaise with suppliers and manage relationships • Maintain procurement program and progress report for all live projects and all relevant aspects to provide regular updates • Drive and ensure suppliers are held accountable for meeting continuous improvement and productivity initiatives • Support to the other members of the Procurement team in the management of the business' Procurement functional processes and controls, as well as support to cross-business functional training & development initiatives. • Work with Legal to identify which forms of contract to use for specific packages • Ensure the Company is not exposed to unnecessary or excessive risks or claims as part of the procurement process Essential Criteria for the role: • Procurement experience in an engineering-focused business • Mobility & flexibility to travel across sites (UK) every week • Best-in Class NEC specific contract & NEC sourcing experience • Minimum 4-5 years' experience as a Procurement professional • Ability to develop and execute a comprehensive category strategy • Ability to work collaboratively and implement strategic sourcing opportunities • Knowledge of the strategic sourcing process and practical application to sourcing projects with a history of achieving YOY savings What do we offer you? • A competitive salary • Enhanced employer contribution pension plan. • 33 days annual leave entitlement including statutory holidays. • Access to our Sharesave scheme - your chance to own shares in the business you work so hard for. • Numerous opportunities for career development - we have a history of promoting from within. • Access to the Renewi wellbeing and reward platform from Day 1. • Varying job in an international, dynamic organisation in which you can continue to develop yourself and with freedom of strategic leadership. Will you become our new Capex & Lifecycle Senior Buyer? Want to know more? Please contact our Talent Acquisition team today! Perhaps this job is not for you, but you know someone who would be interested? Please feel free to share this vacancy. Who are we? At Renewi we exclusively focus on extracting value from waste. Our vision is to be the leading waste-to-product company in Europe's most advanced circular economies - contributing to a sustainable society for all key stakeholders: customers, suppliers, local communities, employees, regulators, Governments, investors and lenders. What do we mean by waste-to-product? At Renewi, we exclusively focus on extracting value from waste rather than on its disposal through mass burn incineration or landfill. Of the 14 million tonnes of waste we handle a year, 89% is either recycled or used for energy recovery.
Team: UX Salary banding: £65,000-£70,000 Experience: Senior Working pattern: Full-Time - 12m Fixed Term Contract Reporting to: Gigi Menassa Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Purposeful, satisfying and impactful Top 3 qualities for this role: Creative, problem solver and proactive Where you'll work: At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility. All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: The UX team are the DNA that exists to connect our customers, business and brand. We play a pivotal role in helping and supporting our customers on our Zero Carbon journey by crafting experiences that power the movement today and lead the path to the future. This role in a nutshell: As a Senior Experience Designer, you will be responsible for crafting customer experiences that empower them to take control of their home energy and reduce their carbon footprint. Your key outcomes will be: Define the vision for new and existing product experiences across our web and app touchpoints. Elevate and maintain visual consistency across OVO's mobile and web experiences. Contribute to the development of OVO's design system by crafting new UI patterns, components, and interaction paradigms. You know when to push the limits and how to balance brand and usability. Collaborate with other designers to facilitate workshops and design sprints. Partner with UX Research to prototype, develop and test user experiences. Work with Product Managers to define how the product works and looks like in future iterations. Work closely with Engineers to build and ship your ideas with pixel-perfect accuracy. Use a variety of tools for sketching, collaborating, prototyping, and communicating design. We love Figma and Miro! Take an agile and lean approach to software development, shipping fast and often. You'll be a successful Senior Product Designer here at OVO if you A product thinker - you care about why you're designing something and what impact it will have for the user. Customer-obsessed, using data and research to advise and validate design decisions. Obsessed about the details, whilst having a birds eye view of how everything connects. A brilliant communicator - you can explain and rationalize the reasons for your design decisions and can give and receive constructive feedback. Experienced in crafting for mobile devices and with a strong portfolio of projects showing your interaction and visual design skills. Proficient in mobile best practices and know when to reuse existing patterns versus going custom. And importantly, you know chips, toasts, and snack bars are more than just tasty treats! You won't like this role if you Are uncomfortable with ambiguity, change, and managing conflicting priorities. Don't relish engaging in the entire end-to-end UX practice. Don't possess an affinity for visual design. Prefer working in isolation rather than collaborating with cross-functional teams. Let's talk about what's in it for you We'll pay you between £65,000 and £70,000 depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible
May 11, 2024
Contractor
Team: UX Salary banding: £65,000-£70,000 Experience: Senior Working pattern: Full-Time - 12m Fixed Term Contract Reporting to: Gigi Menassa Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Purposeful, satisfying and impactful Top 3 qualities for this role: Creative, problem solver and proactive Where you'll work: At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility. All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: The UX team are the DNA that exists to connect our customers, business and brand. We play a pivotal role in helping and supporting our customers on our Zero Carbon journey by crafting experiences that power the movement today and lead the path to the future. This role in a nutshell: As a Senior Experience Designer, you will be responsible for crafting customer experiences that empower them to take control of their home energy and reduce their carbon footprint. Your key outcomes will be: Define the vision for new and existing product experiences across our web and app touchpoints. Elevate and maintain visual consistency across OVO's mobile and web experiences. Contribute to the development of OVO's design system by crafting new UI patterns, components, and interaction paradigms. You know when to push the limits and how to balance brand and usability. Collaborate with other designers to facilitate workshops and design sprints. Partner with UX Research to prototype, develop and test user experiences. Work with Product Managers to define how the product works and looks like in future iterations. Work closely with Engineers to build and ship your ideas with pixel-perfect accuracy. Use a variety of tools for sketching, collaborating, prototyping, and communicating design. We love Figma and Miro! Take an agile and lean approach to software development, shipping fast and often. You'll be a successful Senior Product Designer here at OVO if you A product thinker - you care about why you're designing something and what impact it will have for the user. Customer-obsessed, using data and research to advise and validate design decisions. Obsessed about the details, whilst having a birds eye view of how everything connects. A brilliant communicator - you can explain and rationalize the reasons for your design decisions and can give and receive constructive feedback. Experienced in crafting for mobile devices and with a strong portfolio of projects showing your interaction and visual design skills. Proficient in mobile best practices and know when to reuse existing patterns versus going custom. And importantly, you know chips, toasts, and snack bars are more than just tasty treats! You won't like this role if you Are uncomfortable with ambiguity, change, and managing conflicting priorities. Don't relish engaging in the entire end-to-end UX practice. Don't possess an affinity for visual design. Prefer working in isolation rather than collaborating with cross-functional teams. Let's talk about what's in it for you We'll pay you between £65,000 and £70,000 depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible
In a Nutshell We have a new opportunity for a Project Director to join our team within Vistry Cornwall South West, at our Sherford site in Plymouth. As our Project Director you will be responsible for successful delivery of the overall project strategy to Plan and Enable Project 400 - the delivery of 400 homes per year across Sherford using our Bovis Homes, Linden Homes, and Countryside Homes brands. This will be achieved by working closely and in harmony with all key personal and will include placemaking as required to deliver the Sherford New Town development. Reporting into the Operations Director, the Project Director will oversee the design development and build process from first principles (outline design/infrastructure/utility diversion and design) though to project set-up, start on site, procurement selection, build management then movement onto maintenance. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Degree/NHC/HND in a Construction/Engineering/Planning related area. Relevant SHE experiences & training Experience in senior role within the construction, property development or housing industry in particular in mixed tenure and social housing formats. Large Infrastructure delivery Experience of leading major regeneration projects Experience in liaising and negotiating with a wide range of individuals and organisations including professional consultants, local authorities, Registered Providers/Clients involved in the development process. Excellent knowledge of the planning system and development process, design and technical issues relevant to house building and affordable housing contracts, commercial processes, sales processes and the post completion customer service approach. Proven ability to manage multiple projects and to lead and drive the development process. Proven ability to deliver projects on programme. Good knowledge of traditional and modern constructions methods. IT literate - Office 365 preferable Viewpoint / SharePoint Working with many stakeholders and cross-department collaboration. Contract Management. Highly literate and able to understand and interpret legal documentation. Strong time management skills with an ability to prioritise. Able to work under own initiative, having good decision-making skills and a keen sense of responsibility. Excellent management and communication skills with the ability to proactively manage stakeholders across a large new town development contractors & consultants and the ability to deliver quality the project strategy within budget and programme timescales in a safe environment. Professional manner Able to work as part of a team as well as autonomously. Ability to communicate well with individuals at all levels. Strong time management skills with an ability to prioritise. Thorough, with strong attention to detail Ability to build productive stakeholder relationships. Ability to communicate well with individuals at all levels and positively motivate teams and individuals to deliver. Strong presentation skills Self-sufficient in terms of IT - proficient in MS Office programmes, and development software e.g. 4Projects, COINS Ability to delegate when required. Able to travel on a regular basis throughout the region and as required. Desirable - Professionally qualified or working towards a membership of a Professional Body Nebosh Construction Certificate or working towards. Consortium/JV arrangements Experience of all stages of development including legal, design and planning related activities. Problem resolution in a timely manner Regular 1:1 personnel review Performance managing staff More about the Project Director role Lead the integration of the commercial, technical, financial, sales, customer service elements on the project. Progress and deliver the planning and preconstruction elements of the project. Drive the progress of projects and mitigate against slippage to ensure delivery to agreed timescales. Maintain excellent communication with the business unit board, project team and internal stakeholders to ensure relevant information is correctly shared and circulated, and all actions are progressed in a timely manner. When required, organize, lead/ attend and minute client and /or internal project meetings acting in a professional manner to positively represent Vistry Group at all times. Follow the internal process, ensuring all systems including Viewpoint (4Projects) are maintained with accurate information at all times. Resolve problems through collaboration with the project teams and colleagues and share learning to champion continuous improvement and ensure successful delivery of schemes. Comply with all Group's policies including Health, Safety and Environmental policies. Any other task deemed necessary to the role. Develop, support and encourage Health & Safety best practice whilst ensuring compliance to Group H&S Policy & regulations. In your role, you will be responsible for SHEQ compliance 'off parcel' and in particular CDM Compliance and our Client and Principal Contractor responsibilities and duties. Clearly maintain and enforce HS&E standards as required and in accordance with the Company's SHE Policies to ensure the safety & welfare of the general public, staff and supply chain. Responsible for and oversees interface management while working closely with the Build teams, Infrastructure Contractor, and Consortium parties. Agrees and implements a common standard for 'off parcel areas' including site presentation, security, traffic & pedestrian management & controls and wayfinding. Responsible for Quality compliance on site regarding Infrastructure delivery and Implementation and controls of an approved Quality Management System. Working closely with the Build Team, you will be responsible for the reporting and contract management in regard to all Partner Delivery. Working closely with the Land, Sales & Planning teams, identify and plan units for Partner Delivery in line with our partnerships model. Maintain and develop key working relationships with our Delivery Partners. Explore all methods of construction and prepare proposals and undertake feasibility work as required to accelerate and secure delivery to achieve Project 400. Ensure all Partner Delivery specifications are effectively communicated to the Build, Technical and Commercial teams. Plan, develop and implement strategies and proposals for delivery of infrastructure, as required to achieve project 400. Responsible for 'off-parcel' Commercial & Contract Management including Infrastructure delivery, green infrastructure, Utilities and Ground & Site investigations. Develops and oversees the Planning, Technical & Procurement tracker in conjunction with the Commercial, Planning and Technical team for all current and future infrastructure. Ensures that all Contracts & Appointments for infrastructure delivery, green infrastructure, investigation & testing works, or design packages all contain the right level of scope in conjunction with the commercial team. Works with the Technical & Build Team and Contractors to ensure design validation, buildability, VE solutions, temp works plans and methods development. Accurately forecasts and manages and updates the Risk & Opportunity (reward) schedule in conjunction with the Commercial team. Inputs into the life of site models in conjunction with the Commercial team. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. JBRP1_UKTJ
May 11, 2024
Full time
In a Nutshell We have a new opportunity for a Project Director to join our team within Vistry Cornwall South West, at our Sherford site in Plymouth. As our Project Director you will be responsible for successful delivery of the overall project strategy to Plan and Enable Project 400 - the delivery of 400 homes per year across Sherford using our Bovis Homes, Linden Homes, and Countryside Homes brands. This will be achieved by working closely and in harmony with all key personal and will include placemaking as required to deliver the Sherford New Town development. Reporting into the Operations Director, the Project Director will oversee the design development and build process from first principles (outline design/infrastructure/utility diversion and design) though to project set-up, start on site, procurement selection, build management then movement onto maintenance. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Degree/NHC/HND in a Construction/Engineering/Planning related area. Relevant SHE experiences & training Experience in senior role within the construction, property development or housing industry in particular in mixed tenure and social housing formats. Large Infrastructure delivery Experience of leading major regeneration projects Experience in liaising and negotiating with a wide range of individuals and organisations including professional consultants, local authorities, Registered Providers/Clients involved in the development process. Excellent knowledge of the planning system and development process, design and technical issues relevant to house building and affordable housing contracts, commercial processes, sales processes and the post completion customer service approach. Proven ability to manage multiple projects and to lead and drive the development process. Proven ability to deliver projects on programme. Good knowledge of traditional and modern constructions methods. IT literate - Office 365 preferable Viewpoint / SharePoint Working with many stakeholders and cross-department collaboration. Contract Management. Highly literate and able to understand and interpret legal documentation. Strong time management skills with an ability to prioritise. Able to work under own initiative, having good decision-making skills and a keen sense of responsibility. Excellent management and communication skills with the ability to proactively manage stakeholders across a large new town development contractors & consultants and the ability to deliver quality the project strategy within budget and programme timescales in a safe environment. Professional manner Able to work as part of a team as well as autonomously. Ability to communicate well with individuals at all levels. Strong time management skills with an ability to prioritise. Thorough, with strong attention to detail Ability to build productive stakeholder relationships. Ability to communicate well with individuals at all levels and positively motivate teams and individuals to deliver. Strong presentation skills Self-sufficient in terms of IT - proficient in MS Office programmes, and development software e.g. 4Projects, COINS Ability to delegate when required. Able to travel on a regular basis throughout the region and as required. Desirable - Professionally qualified or working towards a membership of a Professional Body Nebosh Construction Certificate or working towards. Consortium/JV arrangements Experience of all stages of development including legal, design and planning related activities. Problem resolution in a timely manner Regular 1:1 personnel review Performance managing staff More about the Project Director role Lead the integration of the commercial, technical, financial, sales, customer service elements on the project. Progress and deliver the planning and preconstruction elements of the project. Drive the progress of projects and mitigate against slippage to ensure delivery to agreed timescales. Maintain excellent communication with the business unit board, project team and internal stakeholders to ensure relevant information is correctly shared and circulated, and all actions are progressed in a timely manner. When required, organize, lead/ attend and minute client and /or internal project meetings acting in a professional manner to positively represent Vistry Group at all times. Follow the internal process, ensuring all systems including Viewpoint (4Projects) are maintained with accurate information at all times. Resolve problems through collaboration with the project teams and colleagues and share learning to champion continuous improvement and ensure successful delivery of schemes. Comply with all Group's policies including Health, Safety and Environmental policies. Any other task deemed necessary to the role. Develop, support and encourage Health & Safety best practice whilst ensuring compliance to Group H&S Policy & regulations. In your role, you will be responsible for SHEQ compliance 'off parcel' and in particular CDM Compliance and our Client and Principal Contractor responsibilities and duties. Clearly maintain and enforce HS&E standards as required and in accordance with the Company's SHE Policies to ensure the safety & welfare of the general public, staff and supply chain. Responsible for and oversees interface management while working closely with the Build teams, Infrastructure Contractor, and Consortium parties. Agrees and implements a common standard for 'off parcel areas' including site presentation, security, traffic & pedestrian management & controls and wayfinding. Responsible for Quality compliance on site regarding Infrastructure delivery and Implementation and controls of an approved Quality Management System. Working closely with the Build Team, you will be responsible for the reporting and contract management in regard to all Partner Delivery. Working closely with the Land, Sales & Planning teams, identify and plan units for Partner Delivery in line with our partnerships model. Maintain and develop key working relationships with our Delivery Partners. Explore all methods of construction and prepare proposals and undertake feasibility work as required to accelerate and secure delivery to achieve Project 400. Ensure all Partner Delivery specifications are effectively communicated to the Build, Technical and Commercial teams. Plan, develop and implement strategies and proposals for delivery of infrastructure, as required to achieve project 400. Responsible for 'off-parcel' Commercial & Contract Management including Infrastructure delivery, green infrastructure, Utilities and Ground & Site investigations. Develops and oversees the Planning, Technical & Procurement tracker in conjunction with the Commercial, Planning and Technical team for all current and future infrastructure. Ensures that all Contracts & Appointments for infrastructure delivery, green infrastructure, investigation & testing works, or design packages all contain the right level of scope in conjunction with the commercial team. Works with the Technical & Build Team and Contractors to ensure design validation, buildability, VE solutions, temp works plans and methods development. Accurately forecasts and manages and updates the Risk & Opportunity (reward) schedule in conjunction with the Commercial team. Inputs into the life of site models in conjunction with the Commercial team. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. JBRP1_UKTJ
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Technical Contract Type: Fixed Term Contract - Full Time Job Location: Coleshill, West Midlands Date Posted: 16.04.2024 We have a new opportunity for a Group Architectural Technician to join our team within Vistry Services, at our Coleshill office. As our Group Architectural Technician, you will be responsible for supporting the Group Design and Technical functions in its day-to-day duties by coordinating the flow of data and information with both internal colleagues and external stakeholders. The main purpose of the Group Design and Technical team is to design and maintain Vistry's standard product - its house types - whilst supporting the regional businesses in delivering the standard product. The standard product must always be complimentary to the strategic growth of the business, compliant with national (English) regulatory requirements, economic to build, aesthetically pleasing to both local authorities and purchasers, assist in the creation of strong placemaking and respond to our customer's needs. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Background in Architectural Technology. Previous experience in Residential Housing sector. Experience with Auto CAD and Revit is preferable. Strong attention to detail. Ability to communicate well with individuals at all levels. Proficient in MS Office programmes. Analytical approach. Positive attitude towards teamwork. You have the ability to work under pressure and meet deadlines. You have excellent team working and feel comfortable with communicating at all levels. You will need to demonstrate behaviors necessary to align with our corporate values. Educated to HNC/HND in a construction related qualification. More about the Group Architectural Technician role Assist with the collation, checking and approval of all ancillary specialist drawings, including: Beam and block ground floors, precast upper floors, Hot and cold water supply, heating, System 3 ventilation. Kitchens, Stairs, Joists, Trusses, Lintels Working with the Group Senior Architectural Technician to manage the delivery and maintenance of the Group standard house type portfolio. Ensure all drawings, details and third-party information are accurate, commercially suitable, and compliant with current regulations. Provide support in the creation and delivery of the new Group 2025 house type collection and then maintain them going forward. Provide support in the delivery and maintenance of Group Standard Details. Manage and review Consultants working on the standard product including, but not limited to, architects and structural engineers. Manage warranty Type Approval process where required and review approval to ensure that the conditions are addressed. Ensure that information is to the agreed Group construction and finishing specifications. Liaise with regional business units and attend meetings to progress all relevant Technical matters. And assist in resolving technical related queries. Provide support in the delivery and maintenance of the Group generic Temporary Works details. Ensure cost effective design control and buildability. Ensure that new regulation requirements are anticipated and incorporated as required. Expect and encourage continued change and improvement within the Company. Support and assist in the management of the Group Technical mailbox. Manage the collation and checking of all ancillary specialist drawings, including hot water supply, heating, kitchen, stair, lintels, beam and block ground floors, precast upper floors. Assist the business in achieving BIM Level 2 certification. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 11, 2024
Full time
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Technical Contract Type: Fixed Term Contract - Full Time Job Location: Coleshill, West Midlands Date Posted: 16.04.2024 We have a new opportunity for a Group Architectural Technician to join our team within Vistry Services, at our Coleshill office. As our Group Architectural Technician, you will be responsible for supporting the Group Design and Technical functions in its day-to-day duties by coordinating the flow of data and information with both internal colleagues and external stakeholders. The main purpose of the Group Design and Technical team is to design and maintain Vistry's standard product - its house types - whilst supporting the regional businesses in delivering the standard product. The standard product must always be complimentary to the strategic growth of the business, compliant with national (English) regulatory requirements, economic to build, aesthetically pleasing to both local authorities and purchasers, assist in the creation of strong placemaking and respond to our customer's needs. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Background in Architectural Technology. Previous experience in Residential Housing sector. Experience with Auto CAD and Revit is preferable. Strong attention to detail. Ability to communicate well with individuals at all levels. Proficient in MS Office programmes. Analytical approach. Positive attitude towards teamwork. You have the ability to work under pressure and meet deadlines. You have excellent team working and feel comfortable with communicating at all levels. You will need to demonstrate behaviors necessary to align with our corporate values. Educated to HNC/HND in a construction related qualification. More about the Group Architectural Technician role Assist with the collation, checking and approval of all ancillary specialist drawings, including: Beam and block ground floors, precast upper floors, Hot and cold water supply, heating, System 3 ventilation. Kitchens, Stairs, Joists, Trusses, Lintels Working with the Group Senior Architectural Technician to manage the delivery and maintenance of the Group standard house type portfolio. Ensure all drawings, details and third-party information are accurate, commercially suitable, and compliant with current regulations. Provide support in the creation and delivery of the new Group 2025 house type collection and then maintain them going forward. Provide support in the delivery and maintenance of Group Standard Details. Manage and review Consultants working on the standard product including, but not limited to, architects and structural engineers. Manage warranty Type Approval process where required and review approval to ensure that the conditions are addressed. Ensure that information is to the agreed Group construction and finishing specifications. Liaise with regional business units and attend meetings to progress all relevant Technical matters. And assist in resolving technical related queries. Provide support in the delivery and maintenance of the Group generic Temporary Works details. Ensure cost effective design control and buildability. Ensure that new regulation requirements are anticipated and incorporated as required. Expect and encourage continued change and improvement within the Company. Support and assist in the management of the Group Technical mailbox. Manage the collation and checking of all ancillary specialist drawings, including hot water supply, heating, kitchen, stair, lintels, beam and block ground floors, precast upper floors. Assist the business in achieving BIM Level 2 certification. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Process Engineer £35,000 - £85,000 Remote Permanent Staff Bonus Scheme A new exciting opportunity has become available for Process Engineers from junior to lead level to work for a leading engineering consultancy supporting on a number of critical nuclear projects. They're looking for Process Engineers with previous nuclear experience to support on nuclear new build, clean up and decommissioning, waste management and the back-end nuclear cycle. Key Responsibilities: Process Engineer - Deliver detailed studies to decision-makers across various business units. - Oversee/support the successful delivery of technical and design work. - Build relationships with stakeholder including Programme Heads & subject matter experts. - Provide expert support to customers in the UK and internationally. - Help produce nuclear chemical engineering deliverables and cable of interpreting those produced by others. - Contribute to providing new design solutions, operational support and troubleshooting existing facilities. - Ensure governance and assurance in study work for decision making. Key Requirements: Process Engineer - Previous experience in the nuclear industry is essential. - Eligible for UK Security Clearance. - Degree qualified in Chemical Engineering or closely related discipline. - Familiar with principles of safety, security and environmental management in nuclear and conventional chemical engineering. - Knowledgeable of Chemical Engineering processes and equipment including nuclear specific processes. - Able to produce conventional and nuclear chemical engineering deliverables such as calculations, written reports, P&ID's and flow diagrams etc. - Chartered Chemical Engineer or working towards this would be preferable for Senior Engineers and beyond. Company Information At First Recruitment Group we understand just how important it is to secure the right people. That's why our consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. If you would like more information please contact us. JBRP1_UKTJ
May 11, 2024
Full time
Process Engineer £35,000 - £85,000 Remote Permanent Staff Bonus Scheme A new exciting opportunity has become available for Process Engineers from junior to lead level to work for a leading engineering consultancy supporting on a number of critical nuclear projects. They're looking for Process Engineers with previous nuclear experience to support on nuclear new build, clean up and decommissioning, waste management and the back-end nuclear cycle. Key Responsibilities: Process Engineer - Deliver detailed studies to decision-makers across various business units. - Oversee/support the successful delivery of technical and design work. - Build relationships with stakeholder including Programme Heads & subject matter experts. - Provide expert support to customers in the UK and internationally. - Help produce nuclear chemical engineering deliverables and cable of interpreting those produced by others. - Contribute to providing new design solutions, operational support and troubleshooting existing facilities. - Ensure governance and assurance in study work for decision making. Key Requirements: Process Engineer - Previous experience in the nuclear industry is essential. - Eligible for UK Security Clearance. - Degree qualified in Chemical Engineering or closely related discipline. - Familiar with principles of safety, security and environmental management in nuclear and conventional chemical engineering. - Knowledgeable of Chemical Engineering processes and equipment including nuclear specific processes. - Able to produce conventional and nuclear chemical engineering deliverables such as calculations, written reports, P&ID's and flow diagrams etc. - Chartered Chemical Engineer or working towards this would be preferable for Senior Engineers and beyond. Company Information At First Recruitment Group we understand just how important it is to secure the right people. That's why our consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. If you would like more information please contact us. JBRP1_UKTJ
Alexander Mae (HR) Ltd
Wotton-under-edge, Gloucestershire
We have a very exciting new role working for leading engineering company based in South Gloucestershire. The role The company are looking for a proactive HR Business Partner to join their busy HR team. Reporting into a Senior HR Business Partner, responsibilities will include: Developing strong business relationships with stakeholders and supporting, coaching, influencing, and challenging managers in managing their teams, in line with best practice. Working with managers to identify and develop their talent and ensure they create appropriate career progression options and experience for their people for example, learning resources, peer to peer learning, mentoring, job shadowing and projects. Create people plans, succession plans and development plans for your client groups. Support salary benchmarking and the creation of career progression pathways. Support development for managers on how to facilitate team reviews, setting objectives and measuring results and how to have regular conversations. Working with the wider HR team and the business to create people initiatives to support the business strategy. Facilitate discussion around change and transformation and gain buy in to strategic initiatives. Provide businesses and people insight to the HR team and HR insight to the business. Support the embedding of our company values: innovation, integrity, involvement, inspiration and assess the impact. Contribute to policy reviews and make recommendations for improvement. Ability to create, interpret and monitor a variety of HR metrics which assist the business. The person CIPD qualified or working towards Previous experience of working within manufacturing would be beneficial. Confident in providing commercial and pragmatic HR advice to client groups who enjoy logic, process and detail. Excellent relationship building and communication with the ability to move between listening to, guiding and coaching others at all levels. The ability to make quick, sound decisions based on knowledge and judgment. Common sense to approach with the ability to spot opportunities to simplify and improve processes to drive better results. Focussed on business outcomes. Keeps up to date with employment legislation and HR best practice and trends. Positive, proactive, and collaborative team player who is also comfortable working autonomously. Strong IT skills UK driving licence Salary £45,000 plus 9% non-contributory pension scheme, discretionary bonus scheme, subsidised BUPA private medical scheme, life assurance (12 x salary), Employee Assistance Programme, Cycle to Work Scheme, Fitness Centres, Health Cash Plan, Discount Provision, hybrid working (3 days a week in the office), variable working programme (4 or 5 day working week) in HR the 4 day shift alternates between a day on a Friday and one other day in the week, 25 days holiday, up to 5 days unpaid leave a year and subsidised restaurant and coffee shop. Location South Gloucestershire JBRP1_UKTJ
May 11, 2024
Full time
We have a very exciting new role working for leading engineering company based in South Gloucestershire. The role The company are looking for a proactive HR Business Partner to join their busy HR team. Reporting into a Senior HR Business Partner, responsibilities will include: Developing strong business relationships with stakeholders and supporting, coaching, influencing, and challenging managers in managing their teams, in line with best practice. Working with managers to identify and develop their talent and ensure they create appropriate career progression options and experience for their people for example, learning resources, peer to peer learning, mentoring, job shadowing and projects. Create people plans, succession plans and development plans for your client groups. Support salary benchmarking and the creation of career progression pathways. Support development for managers on how to facilitate team reviews, setting objectives and measuring results and how to have regular conversations. Working with the wider HR team and the business to create people initiatives to support the business strategy. Facilitate discussion around change and transformation and gain buy in to strategic initiatives. Provide businesses and people insight to the HR team and HR insight to the business. Support the embedding of our company values: innovation, integrity, involvement, inspiration and assess the impact. Contribute to policy reviews and make recommendations for improvement. Ability to create, interpret and monitor a variety of HR metrics which assist the business. The person CIPD qualified or working towards Previous experience of working within manufacturing would be beneficial. Confident in providing commercial and pragmatic HR advice to client groups who enjoy logic, process and detail. Excellent relationship building and communication with the ability to move between listening to, guiding and coaching others at all levels. The ability to make quick, sound decisions based on knowledge and judgment. Common sense to approach with the ability to spot opportunities to simplify and improve processes to drive better results. Focussed on business outcomes. Keeps up to date with employment legislation and HR best practice and trends. Positive, proactive, and collaborative team player who is also comfortable working autonomously. Strong IT skills UK driving licence Salary £45,000 plus 9% non-contributory pension scheme, discretionary bonus scheme, subsidised BUPA private medical scheme, life assurance (12 x salary), Employee Assistance Programme, Cycle to Work Scheme, Fitness Centres, Health Cash Plan, Discount Provision, hybrid working (3 days a week in the office), variable working programme (4 or 5 day working week) in HR the 4 day shift alternates between a day on a Friday and one other day in the week, 25 days holiday, up to 5 days unpaid leave a year and subsidised restaurant and coffee shop. Location South Gloucestershire JBRP1_UKTJ
Location: Hub based! Bristol, London or Glasgow But you have the flexibility to work wherever suits you best Team: UX Salary banding: £65,000-£80,000 Experience: Senior Working pattern: Full-Time Reporting to: Gigi Menassa Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Purposeful, satisfying and impactful Top 3 qualities for this role: Creative, problem solver and proactive Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: The UX team are the DNA that exists to connect our customers, business and brand. We play a pivotal role in helping and supporting our customers on our Zero Carbon journey by crafting experiences that power the movement today and lead the path to the future. This role in a nutshell: We are seeking a Senior Experience Designer to join our UX team. As a Senior Experience Designer, you will be responsible for designing customer experiences that empower customers to take control of their home energy and reduce their carbon footprint. Your key outcomes will be: Define the vision for new and existing product experiences across our web and app touchpoints. Elevate and maintain visual consistency across OVO's mobile and web experiences. Contribute to the development of OVO's design system by creating new UI patterns, components, and interaction paradigms. You know when to push the limits and how to balance brand and usability. Collaborate with other designers to facilitate workshops and design sprints. Partner with UX Research to prototype, develop and test user experiences. Work with Product Managers to define how the product works and looks like in future iterations. Work closely with Engineers to build and ship your ideas with pixel-perfect accuracy. Use a variety of tools for sketching, collaborating, prototyping, and communicating design. We love Figma and Miro! Take an agile and lean approach to software development, shipping fast and often. You'll be a successful Senior Product Designer here at OVO if you A product thinker - you care about why you're designing something and what impact it will have for the user. Customer-obsessed, using data and research to inform and validate design decisions. Obsessed about the details, whilst having a birds eye view of how everything connects. A brilliant communicator - you can explain and rationalize the reasons for your design decisions and can give and receive constructive feedback. Experienced in designing for mobile devices and with a strong portfolio of projects showing your interaction and visual design skills. Fluent in mobile best practices and know when to reuse existing patterns versus going custom. And importantly, you know chips, toasts, and snack bars are more than just tasty treats! You won't like this role if you Are uncomfortable with ambiguity, change, and managing conflicting priorities. Don't relish engaging in the entire end-to-end UX practice. Don't possess an affinity for visual design. Prefer working in isolation rather than collaborating with cross-functional teams. Let's talk about what's in it for you We'll pay you between £65K and £80K, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible
May 11, 2024
Full time
Location: Hub based! Bristol, London or Glasgow But you have the flexibility to work wherever suits you best Team: UX Salary banding: £65,000-£80,000 Experience: Senior Working pattern: Full-Time Reporting to: Gigi Menassa Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Purposeful, satisfying and impactful Top 3 qualities for this role: Creative, problem solver and proactive Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: The UX team are the DNA that exists to connect our customers, business and brand. We play a pivotal role in helping and supporting our customers on our Zero Carbon journey by crafting experiences that power the movement today and lead the path to the future. This role in a nutshell: We are seeking a Senior Experience Designer to join our UX team. As a Senior Experience Designer, you will be responsible for designing customer experiences that empower customers to take control of their home energy and reduce their carbon footprint. Your key outcomes will be: Define the vision for new and existing product experiences across our web and app touchpoints. Elevate and maintain visual consistency across OVO's mobile and web experiences. Contribute to the development of OVO's design system by creating new UI patterns, components, and interaction paradigms. You know when to push the limits and how to balance brand and usability. Collaborate with other designers to facilitate workshops and design sprints. Partner with UX Research to prototype, develop and test user experiences. Work with Product Managers to define how the product works and looks like in future iterations. Work closely with Engineers to build and ship your ideas with pixel-perfect accuracy. Use a variety of tools for sketching, collaborating, prototyping, and communicating design. We love Figma and Miro! Take an agile and lean approach to software development, shipping fast and often. You'll be a successful Senior Product Designer here at OVO if you A product thinker - you care about why you're designing something and what impact it will have for the user. Customer-obsessed, using data and research to inform and validate design decisions. Obsessed about the details, whilst having a birds eye view of how everything connects. A brilliant communicator - you can explain and rationalize the reasons for your design decisions and can give and receive constructive feedback. Experienced in designing for mobile devices and with a strong portfolio of projects showing your interaction and visual design skills. Fluent in mobile best practices and know when to reuse existing patterns versus going custom. And importantly, you know chips, toasts, and snack bars are more than just tasty treats! You won't like this role if you Are uncomfortable with ambiguity, change, and managing conflicting priorities. Don't relish engaging in the entire end-to-end UX practice. Don't possess an affinity for visual design. Prefer working in isolation rather than collaborating with cross-functional teams. Let's talk about what's in it for you We'll pay you between £65K and £80K, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible
United Kingdom Department: Financial Services - Merchant Acquiring Who are Tide: At Tide, we're on a mission to save businesses time and money. We're the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. Tide is about doing what you love. We're looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. What we're looking for: You're joining Tide at a really exciting time, as we build and scale our merchant acquiring offering. Your leadership will be strategic for Tide to develop and deliver data driven acquiring features to enable our members to focus on doing what they love. If you are looking for a challenge to innovate merchant payments, this is your chance to join a team with passion to scale the risk operations and leverage data to deliver member centric payments solutions. As a Senior Product Risk Manager you'll: Develop Acquiring Fraud, Fincrime & Credit Risk appetite, risk monitoring strategies, policies and procedures, deliver them and measure their operational performance for Tide's merchant acquiring products; working closely with the First & Second Line of Defence Oversee decisioning data sourcing leveraging Tide's significant internal data as well as external data, decisioning model development, quality control and performance Constantly measure, assess and improve our risk policies, procedures and controls across all products maintaining risk margins in line with agreed risk appetite and unit economics of acquiring products Own the analysis of risk data, identify trends, red flags and develop an in-depth understanding of the risk profile of our acquiring products. This includes: Monitor compliance with the acquiring products' risk appetite, acceptance and risk performance; Adopt a continuous improvement mind-set, constantly identifying opportunities to enhance processes/procedures and adopt new tools/technologies Monitor performance of fraud and risk models and identify areas of improvement Identify further fraud and risk models that can be beneficial to improve credit performance across Tide You will working in partnership with Data Science, Product Management, Collections and first/second Line of Defence Risk and Compliance teams Identifying and independently overseeing the risks related to merchant acquiring product portfolio (i.e. operational, credit conduct, fraud risks) Create monitoring dashboards and presentations for senior management, Risk and Compliance committees and auditors, recommending which decisions to make What makes you a great fit: At least 7-8 years' experience in a Fraud, Financial crime and/or Credit Risk role, ideally in merchant acquiring payments fintech esp. e-commerce payments or financial institution Work experience in a fraud and credit risk environment with automated processes and data driven decisioning tools/culture Have a strong understanding of risks and relevant controls involved in B2B merchant onboarding, payments transaction monitoring (incl. declines/chargebacks/disputes) and ongoing in-life monitoring Strong analytical skills, data driven mindset and ability to work independently Worked in cross-functional set up Proficiency with analytical tools and visualisation software (e.g., Excel, Tableau, Looker) Attention to detail and quality of the deliverables A growth, can-do and customer oriented mindset with extreme ownership Are non-political and able to work highly collaboratively across Tide University degree in business, financial engineering, engineering, statistics or any other quantitative discipline (desirable) What you'll get in return: Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you'll get: Flexible working options Share options Group Life Insurance Vitality Health Insurance, with a proactive focus on mental and physical wellbeing 25 days holiday with the ability to buy extra days We invest in your development with a £1,000 professional L&D budget per year Access to 'salary sacrifice' benefits such as Cycle to Work scheme and pension contribution Spacious brand-new office near Old Street with an all-day snacks bar Enhanced family-friendly leave 3 days for L&D or volunteering time off per year Sabbatical leave Tidean Ways of Working At Tide, we're Member First and Data Driven, but above all, we're One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team. Tide is a place for everyone At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it's what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. Do you have 7+ years of experience into Product Management? What are your salary expectations?(Excluding Stocks/Options)
May 11, 2024
Full time
United Kingdom Department: Financial Services - Merchant Acquiring Who are Tide: At Tide, we're on a mission to save businesses time and money. We're the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. Tide is about doing what you love. We're looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. What we're looking for: You're joining Tide at a really exciting time, as we build and scale our merchant acquiring offering. Your leadership will be strategic for Tide to develop and deliver data driven acquiring features to enable our members to focus on doing what they love. If you are looking for a challenge to innovate merchant payments, this is your chance to join a team with passion to scale the risk operations and leverage data to deliver member centric payments solutions. As a Senior Product Risk Manager you'll: Develop Acquiring Fraud, Fincrime & Credit Risk appetite, risk monitoring strategies, policies and procedures, deliver them and measure their operational performance for Tide's merchant acquiring products; working closely with the First & Second Line of Defence Oversee decisioning data sourcing leveraging Tide's significant internal data as well as external data, decisioning model development, quality control and performance Constantly measure, assess and improve our risk policies, procedures and controls across all products maintaining risk margins in line with agreed risk appetite and unit economics of acquiring products Own the analysis of risk data, identify trends, red flags and develop an in-depth understanding of the risk profile of our acquiring products. This includes: Monitor compliance with the acquiring products' risk appetite, acceptance and risk performance; Adopt a continuous improvement mind-set, constantly identifying opportunities to enhance processes/procedures and adopt new tools/technologies Monitor performance of fraud and risk models and identify areas of improvement Identify further fraud and risk models that can be beneficial to improve credit performance across Tide You will working in partnership with Data Science, Product Management, Collections and first/second Line of Defence Risk and Compliance teams Identifying and independently overseeing the risks related to merchant acquiring product portfolio (i.e. operational, credit conduct, fraud risks) Create monitoring dashboards and presentations for senior management, Risk and Compliance committees and auditors, recommending which decisions to make What makes you a great fit: At least 7-8 years' experience in a Fraud, Financial crime and/or Credit Risk role, ideally in merchant acquiring payments fintech esp. e-commerce payments or financial institution Work experience in a fraud and credit risk environment with automated processes and data driven decisioning tools/culture Have a strong understanding of risks and relevant controls involved in B2B merchant onboarding, payments transaction monitoring (incl. declines/chargebacks/disputes) and ongoing in-life monitoring Strong analytical skills, data driven mindset and ability to work independently Worked in cross-functional set up Proficiency with analytical tools and visualisation software (e.g., Excel, Tableau, Looker) Attention to detail and quality of the deliverables A growth, can-do and customer oriented mindset with extreme ownership Are non-political and able to work highly collaboratively across Tide University degree in business, financial engineering, engineering, statistics or any other quantitative discipline (desirable) What you'll get in return: Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you'll get: Flexible working options Share options Group Life Insurance Vitality Health Insurance, with a proactive focus on mental and physical wellbeing 25 days holiday with the ability to buy extra days We invest in your development with a £1,000 professional L&D budget per year Access to 'salary sacrifice' benefits such as Cycle to Work scheme and pension contribution Spacious brand-new office near Old Street with an all-day snacks bar Enhanced family-friendly leave 3 days for L&D or volunteering time off per year Sabbatical leave Tidean Ways of Working At Tide, we're Member First and Data Driven, but above all, we're One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team. Tide is a place for everyone At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it's what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. Do you have 7+ years of experience into Product Management? What are your salary expectations?(Excluding Stocks/Options)
The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders. Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
May 11, 2024
Full time
The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders. Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.