Quest Search and Selection Ltd
Leicester, Leicestershire
RELOCATION OPPORTUNITY - Quest Search & Selection are currently partnering with this heritage retailer & establishment with only 70 years' experience . Looking for a number of vacancies within Europe and also further afield with the likes of Brunei & the Falklands. The role of a Multi site Store Manager will be running a F&B/Retail operation within a expat community within the posted country. This business sells everything from hot food, drinks & impulse convenience purchases. The roles & responsibilities of this Multi-site Store Manager - Food role - Responsible for managing all operations and leading a team within the Cafe/Bar & Retail Cafe environment. Deliver safe, efficient, and customer-focused service, compliant with UK and local legislation. Manage stock security, availability, and presentation, addressing discrepancies and planning deliveries. Analyse financial reports to drive business improvements in consultation with the Line Manager. Control cash flow through sales maximization, expenditure control, and minimising losses. Develop employees, ensuring compliance with health and safety standards and job descriptions. Ensure legal compliance, cleanliness, and hygiene standards, reporting defects and resolving issues. Implement outlet security procedures during open and closed periods. This involves taking responsibility for profit & loss, revenue, stock and service targets. Recruitment of team, including performance monitoring, mentoring, and training. The requirements of this Multi-site Store Manager - Food role - You will have 3 Years + experience within in management or supervisory role within restaurants, cafe, coffee shops, F&B or supermarket experience. That you have managed your own P&L or budgets. leadership of people and team and making sure that you have a track record of success recruiting staff and monitoring their performance. Experience of living abroad is desirable but not essential. The understanding that though you may have a preference of a location that this is a global role and that you will generally be rotating sites every 3 + years Must be familiar with example Word, Excel etc. A full clean driving licence. Must have full Right to work in the UK. The benefits of this Multi-site Store Manager - Food Housing will be provided Car for work usage Eligible for tax free Free food provided in some location Primary Schooling (for most locations) 22 Days holiday plus 8 bank holidays Generous company pension scheme 10% staff discount Reasonable relocation allowances One Air ticket to UK per annum This is a great opportunity for the right candidate who is keen to relocate and be part of a community. If you feel that this opportunity sounds like you, please send your cv today quoting the reference no.JO-36/A We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
May 13, 2024
Full time
RELOCATION OPPORTUNITY - Quest Search & Selection are currently partnering with this heritage retailer & establishment with only 70 years' experience . Looking for a number of vacancies within Europe and also further afield with the likes of Brunei & the Falklands. The role of a Multi site Store Manager will be running a F&B/Retail operation within a expat community within the posted country. This business sells everything from hot food, drinks & impulse convenience purchases. The roles & responsibilities of this Multi-site Store Manager - Food role - Responsible for managing all operations and leading a team within the Cafe/Bar & Retail Cafe environment. Deliver safe, efficient, and customer-focused service, compliant with UK and local legislation. Manage stock security, availability, and presentation, addressing discrepancies and planning deliveries. Analyse financial reports to drive business improvements in consultation with the Line Manager. Control cash flow through sales maximization, expenditure control, and minimising losses. Develop employees, ensuring compliance with health and safety standards and job descriptions. Ensure legal compliance, cleanliness, and hygiene standards, reporting defects and resolving issues. Implement outlet security procedures during open and closed periods. This involves taking responsibility for profit & loss, revenue, stock and service targets. Recruitment of team, including performance monitoring, mentoring, and training. The requirements of this Multi-site Store Manager - Food role - You will have 3 Years + experience within in management or supervisory role within restaurants, cafe, coffee shops, F&B or supermarket experience. That you have managed your own P&L or budgets. leadership of people and team and making sure that you have a track record of success recruiting staff and monitoring their performance. Experience of living abroad is desirable but not essential. The understanding that though you may have a preference of a location that this is a global role and that you will generally be rotating sites every 3 + years Must be familiar with example Word, Excel etc. A full clean driving licence. Must have full Right to work in the UK. The benefits of this Multi-site Store Manager - Food Housing will be provided Car for work usage Eligible for tax free Free food provided in some location Primary Schooling (for most locations) 22 Days holiday plus 8 bank holidays Generous company pension scheme 10% staff discount Reasonable relocation allowances One Air ticket to UK per annum This is a great opportunity for the right candidate who is keen to relocate and be part of a community. If you feel that this opportunity sounds like you, please send your cv today quoting the reference no.JO-36/A We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Lettings Manager Our client is looking for a Lettings Manager to join their team and shape the Future of Property Management! Are you a dynamic and experienced Lettings Manager looking for an exciting opportunity to take your career to new heights? Look no further! Our client, is seeking a talented individual to join our team as a Lettings Manager in South Wales. The Role: As the Lettings Manager, you will play a crucial role in driving the lettings operations forward. From valuing properties and negotiating leases to overseeing the sales process, you'll be at the forefront of our business, delivering outstanding results and ensuring client satisfaction every step of the way. With a competitive salary of £28,000 - £32,000 per annum (dependent on experience) plus bonuses, this is an excellent opportunity to advance your career and achieve your professional goals. What We're Looking For: Proven experience in property lettings, with a minimum of 3 years in a managerial or supervisory role. Strong negotiation skills and a track record of achieving favourable outcomes for clients. Excellent interpersonal and communication skills, with the ability to build rapport and trust with clients and colleagues. Solid organisational abilities and a proactive mindset, capable of thriving in a fast-paced environment. A passion for real estate and a commitment to delivering exceptional service to our clients. Why Join Us? Competitive salary of £28,000 - £32,000 per annum, plus bonuses. Opportunities for career advancement and professional development within a growing company. A supportive and collaborative team environment, where your contributions are valued and recognised. Exciting projects and challenges that will stretch your skills and expertise. The chance to be part of a forward-thinking company with a strong reputation in the industry. Apply Now: If you're ready to take the next step in your career and join a dynamic team of property professionals, we want to hear from you! Don't miss out on this fantastic opportunity to be part of our success story. Apply now by sending your CV and a cover letter outlining your suitability for the role. JBRP1_UKTJ
May 13, 2024
Full time
Lettings Manager Our client is looking for a Lettings Manager to join their team and shape the Future of Property Management! Are you a dynamic and experienced Lettings Manager looking for an exciting opportunity to take your career to new heights? Look no further! Our client, is seeking a talented individual to join our team as a Lettings Manager in South Wales. The Role: As the Lettings Manager, you will play a crucial role in driving the lettings operations forward. From valuing properties and negotiating leases to overseeing the sales process, you'll be at the forefront of our business, delivering outstanding results and ensuring client satisfaction every step of the way. With a competitive salary of £28,000 - £32,000 per annum (dependent on experience) plus bonuses, this is an excellent opportunity to advance your career and achieve your professional goals. What We're Looking For: Proven experience in property lettings, with a minimum of 3 years in a managerial or supervisory role. Strong negotiation skills and a track record of achieving favourable outcomes for clients. Excellent interpersonal and communication skills, with the ability to build rapport and trust with clients and colleagues. Solid organisational abilities and a proactive mindset, capable of thriving in a fast-paced environment. A passion for real estate and a commitment to delivering exceptional service to our clients. Why Join Us? Competitive salary of £28,000 - £32,000 per annum, plus bonuses. Opportunities for career advancement and professional development within a growing company. A supportive and collaborative team environment, where your contributions are valued and recognised. Exciting projects and challenges that will stretch your skills and expertise. The chance to be part of a forward-thinking company with a strong reputation in the industry. Apply Now: If you're ready to take the next step in your career and join a dynamic team of property professionals, we want to hear from you! Don't miss out on this fantastic opportunity to be part of our success story. Apply now by sending your CV and a cover letter outlining your suitability for the role. JBRP1_UKTJ
CK Group are recruiting for a Production Manager to join a chemical manufacturing company based in Derbyshire, this is a permanent role. This position is responsible for the planning, coordination and control of manufacturing processes and finished products in accordance with the standard operating procedures and the relevant safety regulations. Position serves as a liaison between management, operations, maintenance and support groups. The Company: Our client is a leading manufacturer of advanced chemicals supplying to many companies worldwide. Salary: Competitive Your main duties will be: Lead, manage and co-ordinate all acid formulation and bottle filling activities. Ensure that agreed production targets and schedules are met in areas o f control. Maximise production up time by correct use of the standard procedures. Ensures that products are produced on time and are of good quality Ensure correct housekeeping and safety disciplines are maintained. Conduct the company Performance Review programme. Your Background: Minimum 5 years supervisory experience in Production. Experience with chemical processing system a plus. Knowledge of mechanical equipment, including pumps, piping, manifolds and valve a plus. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference 67005 in all correspondence.
May 13, 2024
Full time
CK Group are recruiting for a Production Manager to join a chemical manufacturing company based in Derbyshire, this is a permanent role. This position is responsible for the planning, coordination and control of manufacturing processes and finished products in accordance with the standard operating procedures and the relevant safety regulations. Position serves as a liaison between management, operations, maintenance and support groups. The Company: Our client is a leading manufacturer of advanced chemicals supplying to many companies worldwide. Salary: Competitive Your main duties will be: Lead, manage and co-ordinate all acid formulation and bottle filling activities. Ensure that agreed production targets and schedules are met in areas o f control. Maximise production up time by correct use of the standard procedures. Ensures that products are produced on time and are of good quality Ensure correct housekeeping and safety disciplines are maintained. Conduct the company Performance Review programme. Your Background: Minimum 5 years supervisory experience in Production. Experience with chemical processing system a plus. Knowledge of mechanical equipment, including pumps, piping, manifolds and valve a plus. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference 67005 in all correspondence.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Service Controller you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the high standard of service delivery Finning is the world's largest Caterpillar dealership delivering unrivalled service for over 80 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description: Major Job Functions Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers' need. Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer. Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs. Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data. Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers' satisfaction whilst maintaining service profitability. Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery. Specific Skills Customer service skills and ability to develop strong customer relations Planning and organising skills Attention to detail Influencing and negotiation skills Good interpersonal skills Good IT skills, specifically in Microsoft Office Works well as part of a team Desirable Knowledge Ideally, Advanced level of engineering aptitude Gas & Diesel Engine product knowledge Good knowledge of mobile and fixed equipment components and systems Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet) Warranty process Commissioning process Education and Experience Foundational Engineering understanding and qualification Minimum of 3 years' experience in a technical or mechanical engineering role Previous experience in a similar role within similar industry environment desirable Accountability Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept. Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site. Maximise customer revenue for service. Control expenses for service including commissioning. Manage and control approx. 100 work orders with an average value in the region of £300k per month. Ensure First Time Fix, promise date adherence, response times. Inform Field Service Supervisor of work schedule and Engineer's issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions. Flexible working pattern between 7am - 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx. Working Environment Office based At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 13, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Service Controller you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the high standard of service delivery Finning is the world's largest Caterpillar dealership delivering unrivalled service for over 80 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description: Major Job Functions Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers' need. Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer. Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs. Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data. Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers' satisfaction whilst maintaining service profitability. Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery. Specific Skills Customer service skills and ability to develop strong customer relations Planning and organising skills Attention to detail Influencing and negotiation skills Good interpersonal skills Good IT skills, specifically in Microsoft Office Works well as part of a team Desirable Knowledge Ideally, Advanced level of engineering aptitude Gas & Diesel Engine product knowledge Good knowledge of mobile and fixed equipment components and systems Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet) Warranty process Commissioning process Education and Experience Foundational Engineering understanding and qualification Minimum of 3 years' experience in a technical or mechanical engineering role Previous experience in a similar role within similar industry environment desirable Accountability Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept. Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site. Maximise customer revenue for service. Control expenses for service including commissioning. Manage and control approx. 100 work orders with an average value in the region of £300k per month. Ensure First Time Fix, promise date adherence, response times. Inform Field Service Supervisor of work schedule and Engineer's issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions. Flexible working pattern between 7am - 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx. Working Environment Office based At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Job Description Assistant Store Manager in the LEGO Store Battersea Power Station SW11 Are you ready to inspire a team to deliver an outstanding guest experience? Join the LEGO Brand Retail team as an Assistant Store Manager and ensure our brand, vision, and values are exemplified in all store operations and guest interactions. Core Responsibilities Lead by example, ensuring excellent customer service is provided by the team at all time. Collaborate with the Store Manager to deliver results, prioritising time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum. Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicator. Supports the Store Manager in achieving excellent Mystery Shopper results and in implementing follow-up action plans when needed. Cultivate a positive team environment that promotes a safe and fun atmosphere. Recruit new members, identify training needs, mentor and develop sales associates and supervisors to ensure a productive and collaborative team. Play your part in our team succeeding The LEGO Group is a family-owned, international business and collaboration shapes everything we do. As an Assistant Store Manager for LEGO Brand Retail you are the face of our company. You and your team will determine our brand's reputation with each guest interaction. LEGO Brand Retail strives to develop relationships with our guests and team members that transcend generations and are as timeless as the products we sell Do you have what it takes? Equivalent, previous work experience in a Retail environment. Proven experience in a retail environment ideally as Assistant Store Manager or Supervisor. Space management and visual merchandising expertise. Effective organisational, verbal and written communication skills, conflict resolution skills. Experience of working with children. Experience in recruitment, selection, training. Financial awareness: loss prevention and cash management, scheduling and payroll management. Physical specifications: constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting. What's in it for you? Here are some of what to expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellness - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based. Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Your workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
May 13, 2024
Full time
Job Description Assistant Store Manager in the LEGO Store Battersea Power Station SW11 Are you ready to inspire a team to deliver an outstanding guest experience? Join the LEGO Brand Retail team as an Assistant Store Manager and ensure our brand, vision, and values are exemplified in all store operations and guest interactions. Core Responsibilities Lead by example, ensuring excellent customer service is provided by the team at all time. Collaborate with the Store Manager to deliver results, prioritising time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum. Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicator. Supports the Store Manager in achieving excellent Mystery Shopper results and in implementing follow-up action plans when needed. Cultivate a positive team environment that promotes a safe and fun atmosphere. Recruit new members, identify training needs, mentor and develop sales associates and supervisors to ensure a productive and collaborative team. Play your part in our team succeeding The LEGO Group is a family-owned, international business and collaboration shapes everything we do. As an Assistant Store Manager for LEGO Brand Retail you are the face of our company. You and your team will determine our brand's reputation with each guest interaction. LEGO Brand Retail strives to develop relationships with our guests and team members that transcend generations and are as timeless as the products we sell Do you have what it takes? Equivalent, previous work experience in a Retail environment. Proven experience in a retail environment ideally as Assistant Store Manager or Supervisor. Space management and visual merchandising expertise. Effective organisational, verbal and written communication skills, conflict resolution skills. Experience of working with children. Experience in recruitment, selection, training. Financial awareness: loss prevention and cash management, scheduling and payroll management. Physical specifications: constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting. What's in it for you? Here are some of what to expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellness - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based. Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Your workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
junior sous chef full time at wagamama, we're an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life we're looking for a junior sous chef to join us on our continuous journey of true nourishment the role as a junior sous chef at wagamama, you'll support the management team to oversee all aspects of our back of house operation the wagamama way. embodying our people promise + values through how you show up at work, you'll be responsible for ensuring the quality of our food , managing inventory and various kitchen operations. you will support the management team to develop and grow the chef team, ensuring they are engaged, motivated and meeting wagamama standards. you'll be passionate about people and food, working to meet high standards as part of a talented and diverse team. so, if you're an aspiring kitchen leader or supervisor looking to develop their chef career this could be the role for you! perks + quirks £12.70 per hour + £37 per week average tips dry-cleaned chef whites provided every shift dedicated 4-week training programme internal progression opportunities fully funded apprenticeship programmes to support your growth £14 - £25 of free food allowance on every shift 50% discount at wagamama + 30% off all other trg brands with family and friends pension scheme + 28 days holiday kintsugi wellness access to councillors, cycle to work scheme, discounted gym + leisure family friendly policy any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay financial wellbeing support access to loans repaid through your salary for those 'strapped for cash' moments in life what we look for an individual who is ready to lead by example and help motivate your team a strong communicator that has real conversations with consideration + care to build relationships with your team ready to support ensuring your kitchen's food, health and safety standards are spotless aware of the financial performance of your kitchen able to contribute to nurturing a culture of fun, encouraging everyone on your team to be the best they can be you care about creating an inclusive environment where your team feel respected + that they belong a forward-thinking problem solver, able to think on your feet and make quick decisions the wagamama way kaizen , meaning 'good change', is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet three whole decades of acting different, we don't conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds all we ask is for you to dish up what makes you different? be you, be wagamama wagamama is proudly part of disability confident 100% of tips go to our teams. average tips are based on back of house management positions across all our uk restaurants between 29/05/23 + 02/07/23. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way
May 13, 2024
Full time
junior sous chef full time at wagamama, we're an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life we're looking for a junior sous chef to join us on our continuous journey of true nourishment the role as a junior sous chef at wagamama, you'll support the management team to oversee all aspects of our back of house operation the wagamama way. embodying our people promise + values through how you show up at work, you'll be responsible for ensuring the quality of our food , managing inventory and various kitchen operations. you will support the management team to develop and grow the chef team, ensuring they are engaged, motivated and meeting wagamama standards. you'll be passionate about people and food, working to meet high standards as part of a talented and diverse team. so, if you're an aspiring kitchen leader or supervisor looking to develop their chef career this could be the role for you! perks + quirks £12.70 per hour + £37 per week average tips dry-cleaned chef whites provided every shift dedicated 4-week training programme internal progression opportunities fully funded apprenticeship programmes to support your growth £14 - £25 of free food allowance on every shift 50% discount at wagamama + 30% off all other trg brands with family and friends pension scheme + 28 days holiday kintsugi wellness access to councillors, cycle to work scheme, discounted gym + leisure family friendly policy any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay financial wellbeing support access to loans repaid through your salary for those 'strapped for cash' moments in life what we look for an individual who is ready to lead by example and help motivate your team a strong communicator that has real conversations with consideration + care to build relationships with your team ready to support ensuring your kitchen's food, health and safety standards are spotless aware of the financial performance of your kitchen able to contribute to nurturing a culture of fun, encouraging everyone on your team to be the best they can be you care about creating an inclusive environment where your team feel respected + that they belong a forward-thinking problem solver, able to think on your feet and make quick decisions the wagamama way kaizen , meaning 'good change', is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet three whole decades of acting different, we don't conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds all we ask is for you to dish up what makes you different? be you, be wagamama wagamama is proudly part of disability confident 100% of tips go to our teams. average tips are based on back of house management positions across all our uk restaurants between 29/05/23 + 02/07/23. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way
Job: Workshop Controller Salary: £42K OTE Area: Witham Ascend Talent is seeking a Workshop controller to join an accident repair centre based in Witham. As a workshop controller you will be responsible for all the team members in the workshop. In this position it requires knowledge & previous experience of the various systems & methods. Responsibilities: As a Workshop Controller, you'll be responsible for the smooth and efficient operation of our workshop. Your responsibilities will include:? You'll take charge of the workshop's day-to-day operations, leading and managing a team of Technicians to optimise workflow and productivity. Your role is crucial in ensuring repairs are completed promptly and accurately, maintaining the highest quality standards for our valued customers. You'll also step in to cover absences, ensuring seamless operations even during holiday periods. Your responsibilities include overseeing health and safety regulations, ensuring compliance with BSI PAS 10125 standards, and conducting quality control checks. Experience/ Skill: Extensive understanding of the repair industry and vehicle legislation. Experience as an MET, Panel, or Paint Technician in an accident repair background. Supervisory experience is highly desirable. Knowledge of Health and Safety regulations, including EPA and Risk Assessments. Ability to thrive in a fast-paced workshop environment, focusing on compliant, high-quality work. Proven ability to plan, prioritise, and delegate tasks effectively. Excellent interpersonal, communication, and time management skills, especially under pressure. Package: Competitive salary plus performance related bonus 29 days holiday including public holidays plus additional days with service ?Pension contributions ?£1,000 recommend a technician bonus incentive ?Enhanced parental leave ?Enhanced sick pay ?Talk to us about flexible working Contact: Ella Bowness Ascend Talent is a leading automotive/ motor trade recruitment agency. Specialsiing in Panel Beater, Paint Technician, MET Technician, Vehicle Damage Assessor, Workshop Controller, Bodyshop Manager, Smart Repair, Vehicle Technician, Sales, Service, Accounts positions throughout the UK. If you are interested in finding out more, reach out to a consultant or email hello ascend-talent
May 13, 2024
Full time
Job: Workshop Controller Salary: £42K OTE Area: Witham Ascend Talent is seeking a Workshop controller to join an accident repair centre based in Witham. As a workshop controller you will be responsible for all the team members in the workshop. In this position it requires knowledge & previous experience of the various systems & methods. Responsibilities: As a Workshop Controller, you'll be responsible for the smooth and efficient operation of our workshop. Your responsibilities will include:? You'll take charge of the workshop's day-to-day operations, leading and managing a team of Technicians to optimise workflow and productivity. Your role is crucial in ensuring repairs are completed promptly and accurately, maintaining the highest quality standards for our valued customers. You'll also step in to cover absences, ensuring seamless operations even during holiday periods. Your responsibilities include overseeing health and safety regulations, ensuring compliance with BSI PAS 10125 standards, and conducting quality control checks. Experience/ Skill: Extensive understanding of the repair industry and vehicle legislation. Experience as an MET, Panel, or Paint Technician in an accident repair background. Supervisory experience is highly desirable. Knowledge of Health and Safety regulations, including EPA and Risk Assessments. Ability to thrive in a fast-paced workshop environment, focusing on compliant, high-quality work. Proven ability to plan, prioritise, and delegate tasks effectively. Excellent interpersonal, communication, and time management skills, especially under pressure. Package: Competitive salary plus performance related bonus 29 days holiday including public holidays plus additional days with service ?Pension contributions ?£1,000 recommend a technician bonus incentive ?Enhanced parental leave ?Enhanced sick pay ?Talk to us about flexible working Contact: Ella Bowness Ascend Talent is a leading automotive/ motor trade recruitment agency. Specialsiing in Panel Beater, Paint Technician, MET Technician, Vehicle Damage Assessor, Workshop Controller, Bodyshop Manager, Smart Repair, Vehicle Technician, Sales, Service, Accounts positions throughout the UK. If you are interested in finding out more, reach out to a consultant or email hello ascend-talent
Swindale Parks Recruitment
Bromsgrove, Worcestershire
Administrator Salary: £25,000 (FT) Part time (Flexible hours / 10am - 3pm / Monday - Thursday) Company Overview My client, a well established and award winning organisation based in Bromsgrove are on the look out for an Administrator to join their relaxed and fun office. My client is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. My client has a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description My client, an award winning, relaxed organisation have an exciting opportunity for an individual wanting to kickstart their career in transport and logistics to support the operation with dispatching and debriefing drivers. This role will provide exposure and progression opportunities throughout the business. The purpose of a Transport Administrator is to report to the Transport Supervisor and will be responsible for provision of administrative support and creation of accurate data. Key duties of a Transport Administrator: Accurate data collation to support on time collections and deliveries Monitoring and maintaining records for agency drivers Inputting and monitoring drivers' holidays and sickness absence, maintaining the time-keeping and attendance system and processing sick notes Regularly updating the WTD system, ensuring the data is up to date and accurate Creating and providing daily reports to the Transport department regarding tachograph information Receiving and monitoring fuel deliveries, maintaining the fuel monitoring system Support investigation of any driver wage queries Providing various reports / spreadsheets for internal departments in a timely manner Carrying out any other formal and legal duties Contribute to on time operations by tracking both client collections and retailer deliveries. Escalation both internally and direct to the client in the event of delays or likely impact to schedule Supporting rebooking and redeliveries Qualifications As A Transport Administrator you will possess the following skill, experiences and qualifications: Experience in Sage, Invoicing and diary management Previous experience gained in a similar role is preferred but not essential as training will be provided. Excellent administration skills and attention to detail Excellent communication skills Able to work using own initiative and with little supervision Good knowledge of MS Office, in particular Excel, Word, Outlook (or equivalent)
May 13, 2024
Full time
Administrator Salary: £25,000 (FT) Part time (Flexible hours / 10am - 3pm / Monday - Thursday) Company Overview My client, a well established and award winning organisation based in Bromsgrove are on the look out for an Administrator to join their relaxed and fun office. My client is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. My client has a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description My client, an award winning, relaxed organisation have an exciting opportunity for an individual wanting to kickstart their career in transport and logistics to support the operation with dispatching and debriefing drivers. This role will provide exposure and progression opportunities throughout the business. The purpose of a Transport Administrator is to report to the Transport Supervisor and will be responsible for provision of administrative support and creation of accurate data. Key duties of a Transport Administrator: Accurate data collation to support on time collections and deliveries Monitoring and maintaining records for agency drivers Inputting and monitoring drivers' holidays and sickness absence, maintaining the time-keeping and attendance system and processing sick notes Regularly updating the WTD system, ensuring the data is up to date and accurate Creating and providing daily reports to the Transport department regarding tachograph information Receiving and monitoring fuel deliveries, maintaining the fuel monitoring system Support investigation of any driver wage queries Providing various reports / spreadsheets for internal departments in a timely manner Carrying out any other formal and legal duties Contribute to on time operations by tracking both client collections and retailer deliveries. Escalation both internally and direct to the client in the event of delays or likely impact to schedule Supporting rebooking and redeliveries Qualifications As A Transport Administrator you will possess the following skill, experiences and qualifications: Experience in Sage, Invoicing and diary management Previous experience gained in a similar role is preferred but not essential as training will be provided. Excellent administration skills and attention to detail Excellent communication skills Able to work using own initiative and with little supervision Good knowledge of MS Office, in particular Excel, Word, Outlook (or equivalent)
Flagship Assistant Manager Salary up to £30,000 + Commission + Benefits! Zachary Daniels Retail Recruitment are currently recruiting for a Flagship Assistant Manager for a unique, highly successful and standout Fashion brand in Central London! As the Assistant Manager, you will be at the forefront of creating an exceptional environment within this vibrant Flagship store, you will drive a culture of fun and positivity and inspire the team to deliver brilliant customer service and results! Assistant Manager Responsibilities: Creating a culture of fun and positivity while driving highly memorable customer service in store Motivating your team and driving sales and KPI performance on the shop floor Nurturing, coaching and developing your team to be high achievers in their roles Supporting the Store Manager with HR, admin & recruitment Visual merchandising and stock control Experience Required: Supervisor, Assistant Manager or Deputy Manager experience within retail A background in Fashion, Footwear, Jewellery or a premium service-driven environment Proven track record in managing KPIs and budgets to improve team performance Customer centric leadership style - the customer experience is at the forefront of everything you do Examples of coaching and developing your team to progress in their careers We are keen to speak with candidates who can thrive in a fun, service driven environment! As Assistant Manager you will be a fun, driven and ambitious individual who is excited to take on this new challenge in Central London! Salary paying up to £30,000 plus commission and benefits! Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH30572 NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
May 13, 2024
Full time
Flagship Assistant Manager Salary up to £30,000 + Commission + Benefits! Zachary Daniels Retail Recruitment are currently recruiting for a Flagship Assistant Manager for a unique, highly successful and standout Fashion brand in Central London! As the Assistant Manager, you will be at the forefront of creating an exceptional environment within this vibrant Flagship store, you will drive a culture of fun and positivity and inspire the team to deliver brilliant customer service and results! Assistant Manager Responsibilities: Creating a culture of fun and positivity while driving highly memorable customer service in store Motivating your team and driving sales and KPI performance on the shop floor Nurturing, coaching and developing your team to be high achievers in their roles Supporting the Store Manager with HR, admin & recruitment Visual merchandising and stock control Experience Required: Supervisor, Assistant Manager or Deputy Manager experience within retail A background in Fashion, Footwear, Jewellery or a premium service-driven environment Proven track record in managing KPIs and budgets to improve team performance Customer centric leadership style - the customer experience is at the forefront of everything you do Examples of coaching and developing your team to progress in their careers We are keen to speak with candidates who can thrive in a fun, service driven environment! As Assistant Manager you will be a fun, driven and ambitious individual who is excited to take on this new challenge in Central London! Salary paying up to £30,000 plus commission and benefits! Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH30572 NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
We're currently recruiting a dedicated Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 16 hours per week. As a Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/BU Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
May 13, 2024
Full time
We're currently recruiting a dedicated Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 16 hours per week. As a Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/BU Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
We're currently recruiting a dedicated Costa Team Leader to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 37.5 hours per week. As a Costa Team Leader, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Could you bring your spark to a major High Street brand? Here's what you need to know before applying: Your key responsibilities will include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a small team, creating a positive environment where everyone feels welcomed and supported Being a responsible key holder Using the till, taking order and receiving payments Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety Customer service focused Team player and can-do attitude Takes pride in personal appearance and hygiene Self-motivated and able to use own initiative Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/WJ Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
May 13, 2024
Full time
We're currently recruiting a dedicated Costa Team Leader to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 37.5 hours per week. As a Costa Team Leader, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Could you bring your spark to a major High Street brand? Here's what you need to know before applying: Your key responsibilities will include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a small team, creating a positive environment where everyone feels welcomed and supported Being a responsible key holder Using the till, taking order and receiving payments Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety Customer service focused Team player and can-do attitude Takes pride in personal appearance and hygiene Self-motivated and able to use own initiative Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/WJ Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
We're currently recruiting a dedicated Team Leader to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 40 hours per week. As a Team Leader, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com BU Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
May 13, 2024
Full time
We're currently recruiting a dedicated Team Leader to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 40 hours per week. As a Team Leader, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com BU Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
Location: East Regional Office Contract Type: Permanent Salary: £40,966 per annum Hours: 35 hours per week Closing Date: 19th May 2024At Accent we believe everyone has the right to a safe, secure and warm place to call home. Are you ready support our Repairs team to go above and beyond, helping our customers with their repairs and maintenance queries?We're looking for a Contact Centre Team Manager to join our Repairs team in Peterborough. About the role and person: Always motivated to achieve brilliant standards of service on every call, our Customer Service Advisors take direct calls from customers, diagnosing faults and raising jobs to ensure their home repairs and maintenance needs are met. It can be a stressful time when things go wrong so strong communication skills, empathy, professionalism and resilience are key.As a Contact Centre Team Manager, you'll create an environment where our colleagues feel empowered to put the customer first and provide the best solutions. You'll lead by example, supporting the team with escalations, ensuring that KPI's are met and that we're delivering the brilliant Repairs and Maintenance services our customers deserve. You'll carry out call audits to ensure the team are communicating with customers, contractors and internal stakeholders to resolve repair related queries and ensure the team is receiving regular coaching and development.Our contact centre is open Monday - Friday 8am to 6pm. Flexibility to pick up urgent queries outside these hours may also be required from time to time. You don't need to know about home repairs and maintenance - we'll provide the training you need. Our office facilities include free parking, a café and free access to an onsite gym. What skills/behaviours do you need to be a Contact Centre Team Manager? Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management Experience of leading and managing a team in a high volume work environment Ability to engage and motivate a team to get the best from them Strong negotiation and communication skills - verbally, in writing and able to present these in a team meeting setting or during 1-2-1's Experience of performance management Ability to manage a busy workload with conflicting priorities A positive and practical approach to problem solving Experience of working in a pressurised environment Confidently use Microsoft Office and other IT systems An understanding of Contact Centre technology Experience in multi channel customer support Knowledge of home repairs and maintenance services is desirable. Location The successful candidate will be required to live within a commutable distance to our Peterborough office as this post requires you to be on-site. Upon completion of probation, dependent on meeting of role requirements there may also be the opportunity for hybrid working. Salary: The spot salary for this post is £40,966 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. What will you get from us? In addition to a competitive salary, we also have a focus on employees' development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.You'll also receive: 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week. A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover. Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion). Employee Assistance Programme. "Hapi" Benefits App with multiple discounts. Cycle to work scheme. Free on-site gym Free parking Who are Accent? We own around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable - our customers come first. They are always at the very heart of our business. If you feel great about putting customers first, then we feel great about you joining the Accent team.If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.Join us and start your own journey with Accent. We aim to be number one, and you could help us get there.You may also have experience in the following: Client Services Team Lead, Support Team Manager, Customer Support Manager, Call Centre Operations Supervisor, Customer Care Team Leader, Contact Centre Shift Supervisor, Customer Service Team Leader, Client Relations Manager, Customer Engagement Supervisor.REF-
May 13, 2024
Full time
Location: East Regional Office Contract Type: Permanent Salary: £40,966 per annum Hours: 35 hours per week Closing Date: 19th May 2024At Accent we believe everyone has the right to a safe, secure and warm place to call home. Are you ready support our Repairs team to go above and beyond, helping our customers with their repairs and maintenance queries?We're looking for a Contact Centre Team Manager to join our Repairs team in Peterborough. About the role and person: Always motivated to achieve brilliant standards of service on every call, our Customer Service Advisors take direct calls from customers, diagnosing faults and raising jobs to ensure their home repairs and maintenance needs are met. It can be a stressful time when things go wrong so strong communication skills, empathy, professionalism and resilience are key.As a Contact Centre Team Manager, you'll create an environment where our colleagues feel empowered to put the customer first and provide the best solutions. You'll lead by example, supporting the team with escalations, ensuring that KPI's are met and that we're delivering the brilliant Repairs and Maintenance services our customers deserve. You'll carry out call audits to ensure the team are communicating with customers, contractors and internal stakeholders to resolve repair related queries and ensure the team is receiving regular coaching and development.Our contact centre is open Monday - Friday 8am to 6pm. Flexibility to pick up urgent queries outside these hours may also be required from time to time. You don't need to know about home repairs and maintenance - we'll provide the training you need. Our office facilities include free parking, a café and free access to an onsite gym. What skills/behaviours do you need to be a Contact Centre Team Manager? Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management Experience of leading and managing a team in a high volume work environment Ability to engage and motivate a team to get the best from them Strong negotiation and communication skills - verbally, in writing and able to present these in a team meeting setting or during 1-2-1's Experience of performance management Ability to manage a busy workload with conflicting priorities A positive and practical approach to problem solving Experience of working in a pressurised environment Confidently use Microsoft Office and other IT systems An understanding of Contact Centre technology Experience in multi channel customer support Knowledge of home repairs and maintenance services is desirable. Location The successful candidate will be required to live within a commutable distance to our Peterborough office as this post requires you to be on-site. Upon completion of probation, dependent on meeting of role requirements there may also be the opportunity for hybrid working. Salary: The spot salary for this post is £40,966 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. What will you get from us? In addition to a competitive salary, we also have a focus on employees' development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.You'll also receive: 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week. A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover. Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion). Employee Assistance Programme. "Hapi" Benefits App with multiple discounts. Cycle to work scheme. Free on-site gym Free parking Who are Accent? We own around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable - our customers come first. They are always at the very heart of our business. If you feel great about putting customers first, then we feel great about you joining the Accent team.If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.Join us and start your own journey with Accent. We aim to be number one, and you could help us get there.You may also have experience in the following: Client Services Team Lead, Support Team Manager, Customer Support Manager, Call Centre Operations Supervisor, Customer Care Team Leader, Contact Centre Shift Supervisor, Customer Service Team Leader, Client Relations Manager, Customer Engagement Supervisor.REF-
We're currently recruiting a dedicated Senior Supervisor to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 37.5 hours per week. As a Senior Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Here's an idea of what your shift pattern will be: Mon: Full-time (Nights) Tues: Full-time (Nights) Weds: Full-time (Nights) Thurs: Full-time (Nights) Fri: Full-time (Nights) Sat: Full-time (Nights) Sun: Full-time (Nights) Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com R/ONE Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
May 13, 2024
Full time
We're currently recruiting a dedicated Senior Supervisor to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 37.5 hours per week. As a Senior Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Here's an idea of what your shift pattern will be: Mon: Full-time (Nights) Tues: Full-time (Nights) Weds: Full-time (Nights) Thurs: Full-time (Nights) Fri: Full-time (Nights) Sat: Full-time (Nights) Sun: Full-time (Nights) Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com R/ONE Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
Job Title: Admissions Officer - Sixth Form Location: Birmingham Salary: £26,444 - £28,759 per annum - SS3 Job type: Permanent, Full-time. University College Birmingham works in partnership with the University of Warwick - Ranked eighth in the 2023 Guardian League Tables and 10th in the UK in the QS World University rankings 2023. The Role: University College Birmingham is opening a new Sixth Form Centre in September 2024 and seeking an Admissions Officer to support its operations and growth. Delivering an excellent and seamless customer service experience to applicants, by responding to queries by phone, email, live chat, and other media forms is a key part of the role. Whilst focusing on sixth form applications, the post holder will be responsible for making decisions on applications to courses across the university's growing portfolio, including college, undergraduate and postgraduate courses, across both home and international students. We are looking for a candidate with a high level of administration and organisational skills, including the ability to multi-task to tight deadlines, ensuring enquiries and applications are dealt with in accordance with service level agreements. Good interpersonal skills to enable successful working with a variety of audiences is also required. Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including car, technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 19th May 2024. Interview Dates - TBC. UCB is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of; Admin Assistant, Administrator, Client Services Administrator, Customer Team Leader, Customer Service, Customer Care Manager, Customer Care Supervisor, Customer Service Supervisor, Service Supervisor, Customer Care Team, Admissions, Admissions Supervisor, Customer Service, Customer Support may be considered for this role.
May 13, 2024
Full time
Job Title: Admissions Officer - Sixth Form Location: Birmingham Salary: £26,444 - £28,759 per annum - SS3 Job type: Permanent, Full-time. University College Birmingham works in partnership with the University of Warwick - Ranked eighth in the 2023 Guardian League Tables and 10th in the UK in the QS World University rankings 2023. The Role: University College Birmingham is opening a new Sixth Form Centre in September 2024 and seeking an Admissions Officer to support its operations and growth. Delivering an excellent and seamless customer service experience to applicants, by responding to queries by phone, email, live chat, and other media forms is a key part of the role. Whilst focusing on sixth form applications, the post holder will be responsible for making decisions on applications to courses across the university's growing portfolio, including college, undergraduate and postgraduate courses, across both home and international students. We are looking for a candidate with a high level of administration and organisational skills, including the ability to multi-task to tight deadlines, ensuring enquiries and applications are dealt with in accordance with service level agreements. Good interpersonal skills to enable successful working with a variety of audiences is also required. Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including car, technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 19th May 2024. Interview Dates - TBC. UCB is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of; Admin Assistant, Administrator, Client Services Administrator, Customer Team Leader, Customer Service, Customer Care Manager, Customer Care Supervisor, Customer Service Supervisor, Service Supervisor, Customer Care Team, Admissions, Admissions Supervisor, Customer Service, Customer Support may be considered for this role.
Company: Finning (UK)Ltd NumberofOpenings: 1 WorkerType: Permanent PositionOverview: As a Service Controller you willoversee a team of engineers and ensure an excellent customerexperience by optimising the resources to meet the customer needsefficiently whilst maintaining the high standard of servicedelivery Finning is the world's largestCaterpillar dealership delivering unrivalled service for over 80years. We sell, rent, supply parts, service and repair equipmentand engines to customers in various industries, including mining,construction, petroleum, forestry, and a wide range of powersystems applications. JobDescription: Major JobFunctions Understand &respond to customer requests, assessing & prioritising theirneed and identifying the actions to take place with agreedtimescales. Allocate the most appropriate resources to address thecustomers' need. Plan all jobs to maximiseengineer productivity. Manage and control job progress at everystage. Liaise fully to ensure the job is resolved to the mutualbenefit of Finning & our externalcustomer. Open & close work ordersaccurately and consistently to maximise billing accuracy &timeliness. Identify & exploit opportunities to address safetyreworks, priority reworks at the same time as therepairs. Keep all systems up-to-date at allstages with accurate job information. Load trial information to theCaterpillar OEMsi web site. Load internal drives with trialdata. Direct management of engineers (4-8)mentoring, addressing performance issues and carrying out regular1-2-1. Provide guidance and mentoring to engineers to ensuredelivery of high levels of customers' satisfaction whilstmaintaining service profitability. Ensureadherence to service processes and procedures to ensure consistentextraordinary customer servicedelivery. SpecificSkills Customer serviceskills and ability to develop strong customerrelations Planning and organisingskills Attention todetail Influencing and negotiationskills Good interpersonalskills Good IT skills, specifically inMicrosoft Office Works well as part of ateam DesirableKnowledge Ideally, Advancedlevel of engineering aptitude Gas & DieselEngine product knowledge Good knowledge ofmobile and fixed equipment components andsystems Good knowledge of existingapplications and systems desirable (DBSi Work order system, FinningSales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1application, Product Supportdealsheet) Warrantyprocess Commissioningprocess Educationand Experience FoundationalEngineering understanding andqualification Minimum of 3 years' experience ina technical or mechanical engineeringrole Previous experience in a similar rolewithin similar industry environmentdesirable Accountability Keepinternal and external customers fully informed of job progress atall times, ensuring promises and agreed commitments arekept. Accountable for the health and safety ofengineers and support staff when performing tasks. Ensure that themost cost effective and efficient solution is delivered ensuringhigh level of customer satisfaction to ensure safe and ISOcompliant operations on site. Maximise customerrevenue for service. Control expenses forservice including commissioning. Manage andcontrol approx. 100 work orders with an average value in the regionof £300k per month. Ensure First Time Fix,promise date adherence, response times. InformField Service Supervisor of work schedule and Engineer's issues,over attendance, tooling, quality of work, customer care issues,technical issues, parts delivery problems etc. and agree onsolutions. Flexibleworking pattern between 7am - 6pm weekdays, with a potential forSaturday if required, Direct responsibility for planning,organising and despatchingapprox. WorkingEnvironment Officebased At Finning we believethat our people are the heart and soul of our company andfundamental to our success. Our employees are rewarded with anattractive all-round benefits package including 25 days holiday,company pension scheme, healthcare, company share scheme andvarious flexible benefits. Ifyou would like to work for a global organisation offering industryleading training and a competitive package, then apply onlinetoday! At Finning, we prioritize creating adiverse and inclusive environment. We are proud to be an equalopportunity employer, and we actively encourage all individuals toexpress themselves and achieve their full potential. As a company,we continuously strive to enhance our outreach to individuals ofall backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national andethnic origin, religion, age, sexual orientation, marital andfamily status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonableaccommodations /adjustments to individuals with disabilities. Ifyou require an adjustment/accommodation at any point during the recruitment process, please inform yourrecruiter.
May 13, 2024
Full time
Company: Finning (UK)Ltd NumberofOpenings: 1 WorkerType: Permanent PositionOverview: As a Service Controller you willoversee a team of engineers and ensure an excellent customerexperience by optimising the resources to meet the customer needsefficiently whilst maintaining the high standard of servicedelivery Finning is the world's largestCaterpillar dealership delivering unrivalled service for over 80years. We sell, rent, supply parts, service and repair equipmentand engines to customers in various industries, including mining,construction, petroleum, forestry, and a wide range of powersystems applications. JobDescription: Major JobFunctions Understand &respond to customer requests, assessing & prioritising theirneed and identifying the actions to take place with agreedtimescales. Allocate the most appropriate resources to address thecustomers' need. Plan all jobs to maximiseengineer productivity. Manage and control job progress at everystage. Liaise fully to ensure the job is resolved to the mutualbenefit of Finning & our externalcustomer. Open & close work ordersaccurately and consistently to maximise billing accuracy &timeliness. Identify & exploit opportunities to address safetyreworks, priority reworks at the same time as therepairs. Keep all systems up-to-date at allstages with accurate job information. Load trial information to theCaterpillar OEMsi web site. Load internal drives with trialdata. Direct management of engineers (4-8)mentoring, addressing performance issues and carrying out regular1-2-1. Provide guidance and mentoring to engineers to ensuredelivery of high levels of customers' satisfaction whilstmaintaining service profitability. Ensureadherence to service processes and procedures to ensure consistentextraordinary customer servicedelivery. SpecificSkills Customer serviceskills and ability to develop strong customerrelations Planning and organisingskills Attention todetail Influencing and negotiationskills Good interpersonalskills Good IT skills, specifically inMicrosoft Office Works well as part of ateam DesirableKnowledge Ideally, Advancedlevel of engineering aptitude Gas & DieselEngine product knowledge Good knowledge ofmobile and fixed equipment components andsystems Good knowledge of existingapplications and systems desirable (DBSi Work order system, FinningSales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1application, Product Supportdealsheet) Warrantyprocess Commissioningprocess Educationand Experience FoundationalEngineering understanding andqualification Minimum of 3 years' experience ina technical or mechanical engineeringrole Previous experience in a similar rolewithin similar industry environmentdesirable Accountability Keepinternal and external customers fully informed of job progress atall times, ensuring promises and agreed commitments arekept. Accountable for the health and safety ofengineers and support staff when performing tasks. Ensure that themost cost effective and efficient solution is delivered ensuringhigh level of customer satisfaction to ensure safe and ISOcompliant operations on site. Maximise customerrevenue for service. Control expenses forservice including commissioning. Manage andcontrol approx. 100 work orders with an average value in the regionof £300k per month. Ensure First Time Fix,promise date adherence, response times. InformField Service Supervisor of work schedule and Engineer's issues,over attendance, tooling, quality of work, customer care issues,technical issues, parts delivery problems etc. and agree onsolutions. Flexibleworking pattern between 7am - 6pm weekdays, with a potential forSaturday if required, Direct responsibility for planning,organising and despatchingapprox. WorkingEnvironment Officebased At Finning we believethat our people are the heart and soul of our company andfundamental to our success. Our employees are rewarded with anattractive all-round benefits package including 25 days holiday,company pension scheme, healthcare, company share scheme andvarious flexible benefits. Ifyou would like to work for a global organisation offering industryleading training and a competitive package, then apply onlinetoday! At Finning, we prioritize creating adiverse and inclusive environment. We are proud to be an equalopportunity employer, and we actively encourage all individuals toexpress themselves and achieve their full potential. As a company,we continuously strive to enhance our outreach to individuals ofall backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national andethnic origin, religion, age, sexual orientation, marital andfamily status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonableaccommodations /adjustments to individuals with disabilities. Ifyou require an adjustment/accommodation at any point during the recruitment process, please inform yourrecruiter.
Production Area Manager, £35,000, Panama day shift, Corby As the Day shift Area Manager, you will be charged with organising the workload of the production team including monitoring production KPI's and looking after the management issues of the team including disciplinary procedures and man management. The successful Production Area Manager will manage a team of Production Supervisors and team members to deliver production targets within the low-risk production environment. You will responsible of managing up to 30 members of staff. The Shift Manager will also work closely with the Continuous Improvement departments and Maintenance departments to ensure that production is running as effectively as possible. To run the operations to optimal productivity and efficiency As a coach, enhance the capability of operatives, through learning and development opportunities. Set the tone of continuous improvement through 1:1 regular dialogue. To optimise work cross-functionally, providing insight and control. The Area Manager will ideally be from an FMCG background. Experience or exposure to lean manufacturing including TPM would also be advantageous for this role. This role requires the Production Area shift manager to be extremely driven and have a proven track record of communicating with all levels of personnel. In return,. The company's ethos is catered around succession planning so there will be great opportunities for internal promotion. This Production Area Manager role is commutable from Corby, Kettering, Northampton, Thrapston, Leicester, Market Harborough, Peterborough For further information or to be considered for this role please click on Apply
May 13, 2024
Full time
Production Area Manager, £35,000, Panama day shift, Corby As the Day shift Area Manager, you will be charged with organising the workload of the production team including monitoring production KPI's and looking after the management issues of the team including disciplinary procedures and man management. The successful Production Area Manager will manage a team of Production Supervisors and team members to deliver production targets within the low-risk production environment. You will responsible of managing up to 30 members of staff. The Shift Manager will also work closely with the Continuous Improvement departments and Maintenance departments to ensure that production is running as effectively as possible. To run the operations to optimal productivity and efficiency As a coach, enhance the capability of operatives, through learning and development opportunities. Set the tone of continuous improvement through 1:1 regular dialogue. To optimise work cross-functionally, providing insight and control. The Area Manager will ideally be from an FMCG background. Experience or exposure to lean manufacturing including TPM would also be advantageous for this role. This role requires the Production Area shift manager to be extremely driven and have a proven track record of communicating with all levels of personnel. In return,. The company's ethos is catered around succession planning so there will be great opportunities for internal promotion. This Production Area Manager role is commutable from Corby, Kettering, Northampton, Thrapston, Leicester, Market Harborough, Peterborough For further information or to be considered for this role please click on Apply
We are currently looking to hire a Contracts Manager to join HMS! HMS is the North West's fastest-growing contractor and a subsidiary of the Torus Group . As the UK's largest commercial contracting organisation owned by a housing association, we are committed to delivering top-tier service to our clients and their residents. Since its inception in 2011, HMS has gifted £20 million to projects and organisations who work to transform communities and neighbourhoods, improve people's health and wellbeing and increase access to training and employment opportunities. We work hard, we deliver results and we generate profit which we invest with impact. We're proud to be a purpose-driven business. As the Contract Manager for HMS, you will be responsible for leading the delivery of reactive and responsive maintenance services. This role requires a combination of strategic oversight, operational efficiency, and a strong focus on customer service. You will be a key member of the HMS Leadership Team, driving performance, compliance, and innovation in our service delivery. Responsibilities: Lead and deliver on agreed contract performance targets for the Reactive/ Responsive Maintenance team ensuring a positive impact on customer satisfaction and commercial returns. Manage and direct the operational workforce, including contractors, to promote excellent employee relations and high-quality service delivery. Oversee financial aspects, including budgeting, forecasting, and expenditure, to ensure financial targets are met and align with company regulations. Investigate areas of high cost, inefficiencies and poor performance and make necessary changes to operational working practices. Take charge of the entire contract administration process, from order receipt to completion and invoicing, ensuring efficiency and compliance. Implement and utilise appropriate technology and systems to enhance the efficiency and effectiveness of maintenance operations. Act as a mentor and coach, fostering a culture of continuous improvement, innovation, and risk management within the team. Lead compliance with statutory requirements and maintain high standards of safety and health practices within the team. Address and resolve customer complaints and inquiries swiftly and effectively, maintaining strong customer relationships. Assist in the development of new business initiatives and opportunities to enhance service offerings and operational efficiency. Skills & Experience: HNC/HND in Construction or NVQ 4/5 in Construction discipline or be working towards one. Evidence of continuing professional development. CITB Site Management Safety Scheme Qualification or working towards one. CSCS or similar Health and Safety Qualification. Minimum 5 years' experience in a management/supervisory position. Full UK or EU driving license. What we offer: Car Allowance - £6,201 Generous Annual Leave: Start with 25 days plus bank holidays, increasing one day per year up to a maximum of 30 days. Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events. Financial Flexibility: Take advantage of our holiday purchase scheme, Aviva pension plan, and Salary Finance for affordable loans. With Wagestream, access a portion of your pay instantly. Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays. Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications. Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships. Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences. Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support. Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of. Join us and thrive in a supportive environment that values your personal and professional growth.
May 13, 2024
Full time
We are currently looking to hire a Contracts Manager to join HMS! HMS is the North West's fastest-growing contractor and a subsidiary of the Torus Group . As the UK's largest commercial contracting organisation owned by a housing association, we are committed to delivering top-tier service to our clients and their residents. Since its inception in 2011, HMS has gifted £20 million to projects and organisations who work to transform communities and neighbourhoods, improve people's health and wellbeing and increase access to training and employment opportunities. We work hard, we deliver results and we generate profit which we invest with impact. We're proud to be a purpose-driven business. As the Contract Manager for HMS, you will be responsible for leading the delivery of reactive and responsive maintenance services. This role requires a combination of strategic oversight, operational efficiency, and a strong focus on customer service. You will be a key member of the HMS Leadership Team, driving performance, compliance, and innovation in our service delivery. Responsibilities: Lead and deliver on agreed contract performance targets for the Reactive/ Responsive Maintenance team ensuring a positive impact on customer satisfaction and commercial returns. Manage and direct the operational workforce, including contractors, to promote excellent employee relations and high-quality service delivery. Oversee financial aspects, including budgeting, forecasting, and expenditure, to ensure financial targets are met and align with company regulations. Investigate areas of high cost, inefficiencies and poor performance and make necessary changes to operational working practices. Take charge of the entire contract administration process, from order receipt to completion and invoicing, ensuring efficiency and compliance. Implement and utilise appropriate technology and systems to enhance the efficiency and effectiveness of maintenance operations. Act as a mentor and coach, fostering a culture of continuous improvement, innovation, and risk management within the team. Lead compliance with statutory requirements and maintain high standards of safety and health practices within the team. Address and resolve customer complaints and inquiries swiftly and effectively, maintaining strong customer relationships. Assist in the development of new business initiatives and opportunities to enhance service offerings and operational efficiency. Skills & Experience: HNC/HND in Construction or NVQ 4/5 in Construction discipline or be working towards one. Evidence of continuing professional development. CITB Site Management Safety Scheme Qualification or working towards one. CSCS or similar Health and Safety Qualification. Minimum 5 years' experience in a management/supervisory position. Full UK or EU driving license. What we offer: Car Allowance - £6,201 Generous Annual Leave: Start with 25 days plus bank holidays, increasing one day per year up to a maximum of 30 days. Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events. Financial Flexibility: Take advantage of our holiday purchase scheme, Aviva pension plan, and Salary Finance for affordable loans. With Wagestream, access a portion of your pay instantly. Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays. Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications. Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships. Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences. Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support. Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of. Join us and thrive in a supportive environment that values your personal and professional growth.
At Tarmac, who you are matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. We are currently recruiting for a Multi Skilled Operative to join our amazing team at our?Tarmac Leapers Wood Quarry, Lancashire. This site is easily accessible from Carnforth, Kirkby Lonsdale, Lancaster, Morecambe, Garstang, Kendal and the surrounding areas. Here at Tarmac, we are working hard to create a dynamic and inclusive environment and its important that our people come from a variety of different backgrounds, therefore prior technical experience isnt always necessary for success. Main Responsibilities Reporting directly to the Section Manager the duties of the?Multi Skilled?Operative?are part of a key team of Operatives producing dry aggregates material for the construction industry. As well as delivering best in class Health, Safety, Environmental and Quality performance for our Plant operations. Your role as a?Multi Skilled?Operative?will include: Working with other members of the team to ensure that customers get good quality material and on-time deliveries Weighbridge duties Operation and mobile Plant (Including Crushers and Screeners) Assisting the Supervisor with meeting daily/weekly production targets Ensuring Plant conforms with safety requirements at all times Health, Safety, Environmental and Quality responsibilities Following Health, Safety and Environmental policies and procedures Inspections on the Plant and acting on defects and implement remedial action Assisting in the maintenance regime of the Plant Ensuring that Plant availability is maximised Working to keep housekeeping around site to a high standard The Ideal Candidate The ideal candidate for the role of?Multi Skilled?Operative will be able to demonstrate proven experience working within an Industrial, Factory or similar environment as an operative or labourer. As well as possessing good communication skills and have a real desire in developing both operative and supervisory skills. To succeed in this?role we would expect a candidate to evidence: Knowledge of Plant and ideally possess previous experience in quarry or mobile Plant operations Mobile Plant tickets desirable Be flexible and able to work as part of an effective Multi-Skilled Operative team Be self motivated and able to motivate other colleagues in the team Good timekeeping flexible as to the Units requirements Good communication skills bringing problems to the attention of Line Management Full UK Driving Licence IT Literate Previous experience as a?Multi Skilled?Operative?working in an Asphalt Plant or Quarry would prove highly beneficial however this is not essential as training will be given to the right candidate. Why Us In addition to the role of Multi Skilled Operative we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunities Interested? Why not click here to find out more? Go on are you ready to build your future? Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment. Tarmac Trading Limited JBRP1_UKTJ
May 13, 2024
Full time
At Tarmac, who you are matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. We are currently recruiting for a Multi Skilled Operative to join our amazing team at our?Tarmac Leapers Wood Quarry, Lancashire. This site is easily accessible from Carnforth, Kirkby Lonsdale, Lancaster, Morecambe, Garstang, Kendal and the surrounding areas. Here at Tarmac, we are working hard to create a dynamic and inclusive environment and its important that our people come from a variety of different backgrounds, therefore prior technical experience isnt always necessary for success. Main Responsibilities Reporting directly to the Section Manager the duties of the?Multi Skilled?Operative?are part of a key team of Operatives producing dry aggregates material for the construction industry. As well as delivering best in class Health, Safety, Environmental and Quality performance for our Plant operations. Your role as a?Multi Skilled?Operative?will include: Working with other members of the team to ensure that customers get good quality material and on-time deliveries Weighbridge duties Operation and mobile Plant (Including Crushers and Screeners) Assisting the Supervisor with meeting daily/weekly production targets Ensuring Plant conforms with safety requirements at all times Health, Safety, Environmental and Quality responsibilities Following Health, Safety and Environmental policies and procedures Inspections on the Plant and acting on defects and implement remedial action Assisting in the maintenance regime of the Plant Ensuring that Plant availability is maximised Working to keep housekeeping around site to a high standard The Ideal Candidate The ideal candidate for the role of?Multi Skilled?Operative will be able to demonstrate proven experience working within an Industrial, Factory or similar environment as an operative or labourer. As well as possessing good communication skills and have a real desire in developing both operative and supervisory skills. To succeed in this?role we would expect a candidate to evidence: Knowledge of Plant and ideally possess previous experience in quarry or mobile Plant operations Mobile Plant tickets desirable Be flexible and able to work as part of an effective Multi-Skilled Operative team Be self motivated and able to motivate other colleagues in the team Good timekeeping flexible as to the Units requirements Good communication skills bringing problems to the attention of Line Management Full UK Driving Licence IT Literate Previous experience as a?Multi Skilled?Operative?working in an Asphalt Plant or Quarry would prove highly beneficial however this is not essential as training will be given to the right candidate. Why Us In addition to the role of Multi Skilled Operative we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunities Interested? Why not click here to find out more? Go on are you ready to build your future? Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment. Tarmac Trading Limited JBRP1_UKTJ
Supervisors are the heart of our retail operations. Working closely with the Manager?and the Shop Team, our Supervisors make sure our customers have a great visit every time they come into a Greggs shop. Our Supervisors are responsible for managing the shop when the Shop Manager isnt around; as second in command, Supervisors really are our Shop Managers right-hand person click apply for full job details
May 13, 2024
Full time
Supervisors are the heart of our retail operations. Working closely with the Manager?and the Shop Team, our Supervisors make sure our customers have a great visit every time they come into a Greggs shop. Our Supervisors are responsible for managing the shop when the Shop Manager isnt around; as second in command, Supervisors really are our Shop Managers right-hand person click apply for full job details