Role: Apprentice - Development Coordinator Location: Barnstaple Salary: £12,313.60 per annum (Year 1) - plus benefits Hours: 37 hours per week Contract: Fixed Term Contract - 18 Months About Us North Devon Homes are a registered charity providing affordable homes for people to rent and buy. We are committed to creating communities where people want to live and are continuously investing in our neighbourhoods. We aspire to promote staff wherever possible from within and nurture careers through our 'grow your own' ethos. The Role We are now looking to recruit a Business Admin Apprentice to join our busy Regeneration and Development Team who deliver a range of regeneration and development projects across North Devon, with planned projects that will deliver 70 new homes by April 2027. You will provide administration support to assist the efficient and effective running of our development projects. As part of the role, you will undertake a Level 3 Business Administration qualification. The main responsibilities of the role are: To provide admin support for our new property developments within North Devon Homes to include photocopying, scanning and filing. To support the administration of the company purchase ledger system in the procurement of works, goods, and services, raising purchase orders and acknowledging receipt of completed orders. To support the handover process for all new property (assets), creating new records and ensuring documentation is compliant, recorded and filed accordingly. To assist with day-to-day enquiries within the team. About You You will be looking to work for a supportive company delivering valuable services to the local community. You will work well in a team environment, be comfortable working independently and be supportive of others. You will enjoy developing effective relationships and communicating with others. You will have good IT Skills; including the use of standard word-processing, spreadsheets and messaging software such as MS Word, Excel, Outlook and databases or the desire and skill set to learn. Benefits 27 days holiday plus bank holidays 7% Employer contribution Pension Cash Plan of up to £1600 per year Employee Assistance Programme (EAP) Health & Wellbeing Support Family Friendly Policies Cycle to Work Scheme Tech Scheme Refer a Friend Scheme The successful candidate will be required to complete a Basic DBS check. Closing date: Monday 10 June 2024 - 09:00 Please note: Applications must include a CV and supporting statement. We are proud to be a Disability Confident Employer . As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that all applications are submitted with a completed Equality & Diversity Form.
May 16, 2024
Full time
Role: Apprentice - Development Coordinator Location: Barnstaple Salary: £12,313.60 per annum (Year 1) - plus benefits Hours: 37 hours per week Contract: Fixed Term Contract - 18 Months About Us North Devon Homes are a registered charity providing affordable homes for people to rent and buy. We are committed to creating communities where people want to live and are continuously investing in our neighbourhoods. We aspire to promote staff wherever possible from within and nurture careers through our 'grow your own' ethos. The Role We are now looking to recruit a Business Admin Apprentice to join our busy Regeneration and Development Team who deliver a range of regeneration and development projects across North Devon, with planned projects that will deliver 70 new homes by April 2027. You will provide administration support to assist the efficient and effective running of our development projects. As part of the role, you will undertake a Level 3 Business Administration qualification. The main responsibilities of the role are: To provide admin support for our new property developments within North Devon Homes to include photocopying, scanning and filing. To support the administration of the company purchase ledger system in the procurement of works, goods, and services, raising purchase orders and acknowledging receipt of completed orders. To support the handover process for all new property (assets), creating new records and ensuring documentation is compliant, recorded and filed accordingly. To assist with day-to-day enquiries within the team. About You You will be looking to work for a supportive company delivering valuable services to the local community. You will work well in a team environment, be comfortable working independently and be supportive of others. You will enjoy developing effective relationships and communicating with others. You will have good IT Skills; including the use of standard word-processing, spreadsheets and messaging software such as MS Word, Excel, Outlook and databases or the desire and skill set to learn. Benefits 27 days holiday plus bank holidays 7% Employer contribution Pension Cash Plan of up to £1600 per year Employee Assistance Programme (EAP) Health & Wellbeing Support Family Friendly Policies Cycle to Work Scheme Tech Scheme Refer a Friend Scheme The successful candidate will be required to complete a Basic DBS check. Closing date: Monday 10 June 2024 - 09:00 Please note: Applications must include a CV and supporting statement. We are proud to be a Disability Confident Employer . As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that all applications are submitted with a completed Equality & Diversity Form.
RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR are currently recruiting on behalf of our client based in Exeter for a Case Work Coordinator. This is a full time, permanent role and offers a salary of 23,400. Are you ready to make a real impact in the lives of those transitioning out of homelessness? Do you have a passion for building brighter futures and empowering individuals to thrive independently? As a Case Work Coordinator, you will play a pivotal role in managing referrals, assessing client needs, and providing comprehensive support to maintain accommodation and facilitate positive life changes. Key Responsibilities: Build positive relationships with external agencies to enhance service delivery. Progress referrals and track outcomes for service users. Conduct needs and risk assessments, developing tailored support plans. Provide advice and facilitate access to appropriate services for clients. Support clients in accessing meaningful occupation opportunities. Maintain accurate client records and contribute to data analysis for service improvement. Ensure effective move-on pathways and manage rent arrears. Proactively manage neighbourhood and community relations. Uphold health and safety standards within the service. Collaborate with external partners to safeguard clients. Actively contribute to organisational meetings and development initiatives. Participate in the on-call rota system. Skills/Requirements: Previous work with socially excluded individuals, team collaboration in social or health care settings, and familiarity with complex needs and challenging behaviours. Understanding of homelessness causes and social exclusion, excellent communication skills, and proficiency in Microsoft Office. Have a full driving license and access to a car for work purposes This role will be subject to DBS check at the relevant level. If you would like to be considered for this position and have the relevant experience, then please email your CV to Alternatively, if this role is not for you but you do know somebody who would be interested please refer them to ourselves. We have a referral bonus scheme and will pay up in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Housing is member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 16, 2024
Full time
RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR are currently recruiting on behalf of our client based in Exeter for a Case Work Coordinator. This is a full time, permanent role and offers a salary of 23,400. Are you ready to make a real impact in the lives of those transitioning out of homelessness? Do you have a passion for building brighter futures and empowering individuals to thrive independently? As a Case Work Coordinator, you will play a pivotal role in managing referrals, assessing client needs, and providing comprehensive support to maintain accommodation and facilitate positive life changes. Key Responsibilities: Build positive relationships with external agencies to enhance service delivery. Progress referrals and track outcomes for service users. Conduct needs and risk assessments, developing tailored support plans. Provide advice and facilitate access to appropriate services for clients. Support clients in accessing meaningful occupation opportunities. Maintain accurate client records and contribute to data analysis for service improvement. Ensure effective move-on pathways and manage rent arrears. Proactively manage neighbourhood and community relations. Uphold health and safety standards within the service. Collaborate with external partners to safeguard clients. Actively contribute to organisational meetings and development initiatives. Participate in the on-call rota system. Skills/Requirements: Previous work with socially excluded individuals, team collaboration in social or health care settings, and familiarity with complex needs and challenging behaviours. Understanding of homelessness causes and social exclusion, excellent communication skills, and proficiency in Microsoft Office. Have a full driving license and access to a car for work purposes This role will be subject to DBS check at the relevant level. If you would like to be considered for this position and have the relevant experience, then please email your CV to Alternatively, if this role is not for you but you do know somebody who would be interested please refer them to ourselves. We have a referral bonus scheme and will pay up in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Housing is member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
The Company Birchgrove is an innovative build-to-rent operator, exclusively for the over 65s. We bring purpose to our work and make a meaningful difference to the lives of our colleagues and our customers. We put our colleagues and residents at the heart of everything that we do and love to make a difference. Birchgrove's Woodbank apartments are situated in the lovely area of Hook Heath, Woking and opened in 2020. Residents enjoy on-site dining at the brassiere, a club room, snug bar, fitness studio, spa, landscaped gardens, including a woodland walk and greenhouse. The Role As the Wellbeing Coordinator, your role is pivotal in supporting the wellbeing and independence of our residents. Reporting directly to the Assistant Manager, you will oversee various aspects of our initiatives aimed at enhancing residents' daily lives and fostering their engagement with fellow residents. This opportunity is ideal for an ambitious individual eager to gain extensive experience in a collaborative environment focused on enriching lives. You'll have the chance to make a meaningful impact on others while also benefiting from continuous learning and growth. The Person The ideal applicant should ideally have: Experience in retirement village, healthcare, or similar background. Willingness to learn, adapt, and thrive in a company that fosters growth. Genuine passion to want to help others. Commitment to enhancing residents' wellbeing and fostering a sense of community. Adaptability and confidence to deal with challenging situations. Demonstrates kindness, empathy and compassion. Willingness to work flexible hours, including weekends, to meet the neighbourhood needs. Values aligned with our philosophy as outlined on our website. Key Responsibilities Key responsibilities will include: Conducting Wellbeing assessments for all prospects intending to reserve an apartment. Helping residents to remain as active and independent as possible. Assisting residents with their GP's registration and appointments, pharmacy orders and other relevant medical-related documentation or inquiries. Working as part of a team to identify residents' unique goals, challenges, and self-improvement opportunities. Acting as a liaison between Birchgrove and family members, providing information, advice and support. Liaising with and maintaining partnerships with other local community organisations. Sharing recommendations and resident comments to the management team and ensure that their preferences, special requirements and other relevant information is kept up to date in our systems. Working flexibly to help residents explore new interests, engage in physical activities, and make sure they enjoy themselves in a stimulating and homely environment. Assisting with compliance with Health & Safety policies and procedures and helping with risk assessments and other relevant reporting duties. Helping with the planning and execution of various events for residents, ensuring they remain relevant, help foster community and inclusion, and align with resident's preferences. Providing constructive feedback and contribute to refining internal operational processes to enhance service delivery and customer satisfaction. Additional responsibilities as assigned by the General Manager or Assistant Manager to support the overall success and smooth operation of Birchgrove's Woodbank neighbourhood. REF-
May 15, 2024
Full time
The Company Birchgrove is an innovative build-to-rent operator, exclusively for the over 65s. We bring purpose to our work and make a meaningful difference to the lives of our colleagues and our customers. We put our colleagues and residents at the heart of everything that we do and love to make a difference. Birchgrove's Woodbank apartments are situated in the lovely area of Hook Heath, Woking and opened in 2020. Residents enjoy on-site dining at the brassiere, a club room, snug bar, fitness studio, spa, landscaped gardens, including a woodland walk and greenhouse. The Role As the Wellbeing Coordinator, your role is pivotal in supporting the wellbeing and independence of our residents. Reporting directly to the Assistant Manager, you will oversee various aspects of our initiatives aimed at enhancing residents' daily lives and fostering their engagement with fellow residents. This opportunity is ideal for an ambitious individual eager to gain extensive experience in a collaborative environment focused on enriching lives. You'll have the chance to make a meaningful impact on others while also benefiting from continuous learning and growth. The Person The ideal applicant should ideally have: Experience in retirement village, healthcare, or similar background. Willingness to learn, adapt, and thrive in a company that fosters growth. Genuine passion to want to help others. Commitment to enhancing residents' wellbeing and fostering a sense of community. Adaptability and confidence to deal with challenging situations. Demonstrates kindness, empathy and compassion. Willingness to work flexible hours, including weekends, to meet the neighbourhood needs. Values aligned with our philosophy as outlined on our website. Key Responsibilities Key responsibilities will include: Conducting Wellbeing assessments for all prospects intending to reserve an apartment. Helping residents to remain as active and independent as possible. Assisting residents with their GP's registration and appointments, pharmacy orders and other relevant medical-related documentation or inquiries. Working as part of a team to identify residents' unique goals, challenges, and self-improvement opportunities. Acting as a liaison between Birchgrove and family members, providing information, advice and support. Liaising with and maintaining partnerships with other local community organisations. Sharing recommendations and resident comments to the management team and ensure that their preferences, special requirements and other relevant information is kept up to date in our systems. Working flexibly to help residents explore new interests, engage in physical activities, and make sure they enjoy themselves in a stimulating and homely environment. Assisting with compliance with Health & Safety policies and procedures and helping with risk assessments and other relevant reporting duties. Helping with the planning and execution of various events for residents, ensuring they remain relevant, help foster community and inclusion, and align with resident's preferences. Providing constructive feedback and contribute to refining internal operational processes to enhance service delivery and customer satisfaction. Additional responsibilities as assigned by the General Manager or Assistant Manager to support the overall success and smooth operation of Birchgrove's Woodbank neighbourhood. REF-
Additional role requirements: Basic DBS Full & valid UK driving licence So what's the role all about? Representing Team Purple on the frontline you will act as the face of PA Housing by being a positive ambassador for the services that we provide, working with both internal and external partners to deliver excellent services to our customers. You will take ownership of your own neighbourhood, making sure that it is clean and safe for our customers, whilst building positive relationships with customers in the local community. Through proactive communication via a variety of platforms including social media you will keep customers updated on what is happening in their neighbourhood, identifying and resolving any issues. This role can offer hybrid working, meaning you will be required to be in the office for around 2/3 days a week with the rest being from home, however we may need you to be in the office more within your probation, whilst you get up to speed. This role has a set working time of Mon-Fri, 9am-5pm. Some of the key tasks and responsibilities include: To project a positive image of PA Housing by providing an excellent level of customer service to internal and external customers. Build strong links with our customers within your neighbourhood, spending at least 70% of time out in the neighbourhood. Ensure that regular communication is shared via a range of tools including face to face, and photographs, social media, via the PA Housing website, on noticeboards or through PA on tour events. To be the face of PA Housing; representing Team Purple out on the frontline and in the heart of our neighbourhoods. You will help to actively promote to our customers via these tools that you are the neighbourhood coordinator for the areas that you manage. As the face of PA your name and photograph will be used on a range of digital platforms, in printed material and on noticeboards for publicity purposes or any other promotional, advertising or public relations activity for the benefit of the Company which we consider to be a legitimate interest. Proactively respond to any queries that are raised in relation to your neighbourhood keeping customers updated on progress and updating our CRM system to keep internal colleagues updated. To complete regular Neighbourhood Inspections of the properties within your neighbourhood following the agreed inspection regime to help keep them clean and safe for our customers. You will also help to monitor the performance of our cleaning and grounds maintenance contractors and ensure that any issues are raised with our Estates Team. To be successful in this role, we'd be looking for the following... Educated to A Level standard or the ability to demonstrate suitable experience to meet the requirements of this role. Part or full CIH professional qualification or equivalent. To have worked for a minimum of one year in a housing environment preferably social housing management. Practical experience of working with Landlord and Tenant Law Knowledge of relevant legislation and good practice. Knowledge of social housing management procedures Skills to set you apart: Here are a few more skills we are looking for. Don't worry if you don't tick every box. It's important for us to support you in your role and help you to develop along the way. Team player Puts customers first Passion for service excellence and continuous improvement Displays a 'can do' attitude with drive and enthusiasm Adaptable and flexible approach Please refer to the attached job description to find out more... What's in it for you? We recognise that people are at the heart of our business and that success is dependant on enthusiastic and committed colleagues. We make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people's lives every day. In return, we reward our staff for their dedication by offering competitive salaries and an excellent discretionary range of employee benefits some of which include: 26 days annual leave entitlement per annum plus bank holidays (pro rated for part time roles). With the possibility for colleagues to buy or sell a maximum of 35 hours in annual leave year subject to certain conditions Flexible schedule & hybrid working, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others Performance related pay- We want to recognise exceptional performance and you can earn up to 10% on top of your base salary for achieving corporate and individual targets, and completion of all essential compliance tasks. We hold an annual awards event which celebrates colleagues' success and achievements. In addition, we operate an annual bonus payment scheme based on monthly votes made by colleagues Access to the Simply Health Cash plan scheme for discounted optical, dental and health care bills Perkbox Rewards - Big discounts on high Street shops, cinemas, airport parking and hotels, savings with Apple, free coffee at Caffe Nero each month, download a free film each month and more! Health and Wellbeing initiatives such as fitness classes, walking clubs, meditation sessions and more Travel to work perks such as Bike2Work Scheme, allowing you to purchase a bike under salary sacrifice & 0% Season ticket loans for bus and train tickets Upon successful to completion of your probationary period, we offer our colleagues an interest free loan of up to £5,000 to assist with general living costs & much more! Check out our handy benefits flyer to see what else we can offer you! Do you care about the same things we do? We have three values we work by. When we meet, we'll need you to show us how they are important to you too. We always do the right thing: We offer the best quality service that we can. We're there when you need us: We listen and take action ensuring we deliver on our promises. We never give up: We are courageous in our pursuit of growth to provide more quality affordable homes. Our EDI Policy: At PA Housing, communities are at the heart of everything we do. We know how important it is to be representative of our customers and the communities we serve, and we have always committed to creating an inclusive approach to our recruitment process to ensure that we are hiring from a diverse talent pool of people. We're an Equal Opportunity employer and encourage applications from any individual who has the relevant skills and experience for the role, inclusive of any protected characteristics such as gender identity, ethnic origin, religion or belief, disability status, sexual orientation and age. At PA Housing, we pride ourselves in being a disability confident employer and support our applicants with any additional adjustments they may require during their application process. We take a flexible approach to working, and support part-time hours, job shares, where possible and provide a salary sacrifice option for childcare vouchers. As part of our Equality, Diversity and Inclusion strategy, actively hiring women into this role is one our objectives to increase and promote diversity at PA Housing. If you have the relevant skills and experience for the role, please apply on our recruitment portal via our company website. Equality, diversity and inclusion PA Housing So who are we? PA Housing is an award winning provider of affordable, quality homes, but our business is about more than property - it's about people. We aim to put our residents at the centre of everything we do and offer first class services to all. Our business is built around decades of experience in the social housing sector across the Midlands, London, Home Counties and the South East. We hold a stock of more than 24,000 homes and employ 600 plus staff to provide a high standard of service to our householders. Our success and our plans for the future would not be possible without our dedicated team of staff members. Every one of our employees help to make a difference to the lives of our residents and other local people, and we look after our team members well. Disclosure and Barring Service: This role of requires the successful candidate to complete a basic DBS check. A basic DBS check will show any unspent convictions. So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing. Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment. As a Disability Confident and Equal Opportunities Employer, PA Housing welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates. ..... click apply for full job details
Sep 23, 2022
Full time
Additional role requirements: Basic DBS Full & valid UK driving licence So what's the role all about? Representing Team Purple on the frontline you will act as the face of PA Housing by being a positive ambassador for the services that we provide, working with both internal and external partners to deliver excellent services to our customers. You will take ownership of your own neighbourhood, making sure that it is clean and safe for our customers, whilst building positive relationships with customers in the local community. Through proactive communication via a variety of platforms including social media you will keep customers updated on what is happening in their neighbourhood, identifying and resolving any issues. This role can offer hybrid working, meaning you will be required to be in the office for around 2/3 days a week with the rest being from home, however we may need you to be in the office more within your probation, whilst you get up to speed. This role has a set working time of Mon-Fri, 9am-5pm. Some of the key tasks and responsibilities include: To project a positive image of PA Housing by providing an excellent level of customer service to internal and external customers. Build strong links with our customers within your neighbourhood, spending at least 70% of time out in the neighbourhood. Ensure that regular communication is shared via a range of tools including face to face, and photographs, social media, via the PA Housing website, on noticeboards or through PA on tour events. To be the face of PA Housing; representing Team Purple out on the frontline and in the heart of our neighbourhoods. You will help to actively promote to our customers via these tools that you are the neighbourhood coordinator for the areas that you manage. As the face of PA your name and photograph will be used on a range of digital platforms, in printed material and on noticeboards for publicity purposes or any other promotional, advertising or public relations activity for the benefit of the Company which we consider to be a legitimate interest. Proactively respond to any queries that are raised in relation to your neighbourhood keeping customers updated on progress and updating our CRM system to keep internal colleagues updated. To complete regular Neighbourhood Inspections of the properties within your neighbourhood following the agreed inspection regime to help keep them clean and safe for our customers. You will also help to monitor the performance of our cleaning and grounds maintenance contractors and ensure that any issues are raised with our Estates Team. To be successful in this role, we'd be looking for the following... Educated to A Level standard or the ability to demonstrate suitable experience to meet the requirements of this role. Part or full CIH professional qualification or equivalent. To have worked for a minimum of one year in a housing environment preferably social housing management. Practical experience of working with Landlord and Tenant Law Knowledge of relevant legislation and good practice. Knowledge of social housing management procedures Skills to set you apart: Here are a few more skills we are looking for. Don't worry if you don't tick every box. It's important for us to support you in your role and help you to develop along the way. Team player Puts customers first Passion for service excellence and continuous improvement Displays a 'can do' attitude with drive and enthusiasm Adaptable and flexible approach Please refer to the attached job description to find out more... What's in it for you? We recognise that people are at the heart of our business and that success is dependant on enthusiastic and committed colleagues. We make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people's lives every day. In return, we reward our staff for their dedication by offering competitive salaries and an excellent discretionary range of employee benefits some of which include: 26 days annual leave entitlement per annum plus bank holidays (pro rated for part time roles). With the possibility for colleagues to buy or sell a maximum of 35 hours in annual leave year subject to certain conditions Flexible schedule & hybrid working, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others Performance related pay- We want to recognise exceptional performance and you can earn up to 10% on top of your base salary for achieving corporate and individual targets, and completion of all essential compliance tasks. We hold an annual awards event which celebrates colleagues' success and achievements. In addition, we operate an annual bonus payment scheme based on monthly votes made by colleagues Access to the Simply Health Cash plan scheme for discounted optical, dental and health care bills Perkbox Rewards - Big discounts on high Street shops, cinemas, airport parking and hotels, savings with Apple, free coffee at Caffe Nero each month, download a free film each month and more! Health and Wellbeing initiatives such as fitness classes, walking clubs, meditation sessions and more Travel to work perks such as Bike2Work Scheme, allowing you to purchase a bike under salary sacrifice & 0% Season ticket loans for bus and train tickets Upon successful to completion of your probationary period, we offer our colleagues an interest free loan of up to £5,000 to assist with general living costs & much more! Check out our handy benefits flyer to see what else we can offer you! Do you care about the same things we do? We have three values we work by. When we meet, we'll need you to show us how they are important to you too. We always do the right thing: We offer the best quality service that we can. We're there when you need us: We listen and take action ensuring we deliver on our promises. We never give up: We are courageous in our pursuit of growth to provide more quality affordable homes. Our EDI Policy: At PA Housing, communities are at the heart of everything we do. We know how important it is to be representative of our customers and the communities we serve, and we have always committed to creating an inclusive approach to our recruitment process to ensure that we are hiring from a diverse talent pool of people. We're an Equal Opportunity employer and encourage applications from any individual who has the relevant skills and experience for the role, inclusive of any protected characteristics such as gender identity, ethnic origin, religion or belief, disability status, sexual orientation and age. At PA Housing, we pride ourselves in being a disability confident employer and support our applicants with any additional adjustments they may require during their application process. We take a flexible approach to working, and support part-time hours, job shares, where possible and provide a salary sacrifice option for childcare vouchers. As part of our Equality, Diversity and Inclusion strategy, actively hiring women into this role is one our objectives to increase and promote diversity at PA Housing. If you have the relevant skills and experience for the role, please apply on our recruitment portal via our company website. Equality, diversity and inclusion PA Housing So who are we? PA Housing is an award winning provider of affordable, quality homes, but our business is about more than property - it's about people. We aim to put our residents at the centre of everything we do and offer first class services to all. Our business is built around decades of experience in the social housing sector across the Midlands, London, Home Counties and the South East. We hold a stock of more than 24,000 homes and employ 600 plus staff to provide a high standard of service to our householders. Our success and our plans for the future would not be possible without our dedicated team of staff members. Every one of our employees help to make a difference to the lives of our residents and other local people, and we look after our team members well. Disclosure and Barring Service: This role of requires the successful candidate to complete a basic DBS check. A basic DBS check will show any unspent convictions. So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing. Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment. As a Disability Confident and Equal Opportunities Employer, PA Housing welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates. ..... click apply for full job details
Title: Compliance Manager - Gas Contract Type: Permanent, Full time 35 hours per week Location: Cray House or West Ham Lane Persona: Agile Salary: £55,000 - £58,250 plus Essential Car User Allowance* *PLEASE APPLY DIRECTLY ON L&Q'S WEBSITE TO BE CONSIDERED FOR THIS POSITION Closing date for completed applications: 15 th September 2021 at 11pm Interviews will be held on: 20 th September 2021 via Microsoft Teams Property Services are looking for an experienced Manager to lead on Domestic and Commercial Gas, oil and other fueled heating systems within the Compliance and Building Services department. This newly created role reports to the Head of Compliance and Building Services. The postholder will be responsible for a team of circa 10 consisting of M&E operational engineers and contract coordinators. As the Electrics Compliance Manager you will ensure full compliance with legislation and L&Q policies relating to Electrical Safety. You will ensure electrical systems within our properties are managed, serviced and repaired in line with legal requirements and best practice. With this in mind the postholder requires knowledge of all legal frameworks, statutory requirements and has to be committed to constantly updating their own CPD as well as being able to train and develop the team around them to have a thorough up to date knowledge and understanding. With this in mind you will ensure sufficient skills within your workforce to undertake quality management of any Domestic and Commercial gas safety programmes. The Compliance Manager will assess risks associated with areas under their control ensuring that effective controls are in place to highlight and mitigate risk. They will contribute to the identification of risks as part of the planning process, ensuring adequate mitigation and control measures are implemented. You will work in partnership with the Trust's development teams, legal department, central health and safety team and the Maintenance provision to ensure compliance and heighten awareness of gas safety. You will also be confident in managing relationships with external stakeholders such as statutory authorities, contractors and consultants At L&Q our residents are at the heart of everything we do and their safety is of the utmost importance. As the Compliance Manager you will be responsible for ensuring that L&Q residents receive an excellent service and will represent L&Q at external events and meetings promoting a positive reputation and working in line with the L&Q values of inclusion, responsibility, impact, people and passion. To be considered for this role candidates will be able to demonstrate: Qualified to at least degree level or have suitable experience in Gas Safety Good technical knowledge of gas equipment and appliances Practical application of gas service legislation and best practice within a public facing organisation Knowledge and experience working within a varied housing stock portfolio or varied tenures A passion for resident satisfaction Ability to drive results through contract management to ensure performance against agreed KPI's Ability to manage a specialist team If you are interested in this role and have the experience required, then apply without delay! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. COVID 19: The safety of our staff and our candidates is of the utmost importance. Every effort will be taken to ensure that safe ways of working are adopted throughout the Recruitment and Selection process. We are introducing extra precautions in line with UK Government Guidelines. Our recruitment processes will follow social distancing and COVID-19 Secure requirements. This will include the use of various technologies to support the interview process. Should candidates have any questions regarding this, or if you require additional support please let us know at the interview planning stage. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance . We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
Sep 15, 2021
Full time
Title: Compliance Manager - Gas Contract Type: Permanent, Full time 35 hours per week Location: Cray House or West Ham Lane Persona: Agile Salary: £55,000 - £58,250 plus Essential Car User Allowance* *PLEASE APPLY DIRECTLY ON L&Q'S WEBSITE TO BE CONSIDERED FOR THIS POSITION Closing date for completed applications: 15 th September 2021 at 11pm Interviews will be held on: 20 th September 2021 via Microsoft Teams Property Services are looking for an experienced Manager to lead on Domestic and Commercial Gas, oil and other fueled heating systems within the Compliance and Building Services department. This newly created role reports to the Head of Compliance and Building Services. The postholder will be responsible for a team of circa 10 consisting of M&E operational engineers and contract coordinators. As the Electrics Compliance Manager you will ensure full compliance with legislation and L&Q policies relating to Electrical Safety. You will ensure electrical systems within our properties are managed, serviced and repaired in line with legal requirements and best practice. With this in mind the postholder requires knowledge of all legal frameworks, statutory requirements and has to be committed to constantly updating their own CPD as well as being able to train and develop the team around them to have a thorough up to date knowledge and understanding. With this in mind you will ensure sufficient skills within your workforce to undertake quality management of any Domestic and Commercial gas safety programmes. The Compliance Manager will assess risks associated with areas under their control ensuring that effective controls are in place to highlight and mitigate risk. They will contribute to the identification of risks as part of the planning process, ensuring adequate mitigation and control measures are implemented. You will work in partnership with the Trust's development teams, legal department, central health and safety team and the Maintenance provision to ensure compliance and heighten awareness of gas safety. You will also be confident in managing relationships with external stakeholders such as statutory authorities, contractors and consultants At L&Q our residents are at the heart of everything we do and their safety is of the utmost importance. As the Compliance Manager you will be responsible for ensuring that L&Q residents receive an excellent service and will represent L&Q at external events and meetings promoting a positive reputation and working in line with the L&Q values of inclusion, responsibility, impact, people and passion. To be considered for this role candidates will be able to demonstrate: Qualified to at least degree level or have suitable experience in Gas Safety Good technical knowledge of gas equipment and appliances Practical application of gas service legislation and best practice within a public facing organisation Knowledge and experience working within a varied housing stock portfolio or varied tenures A passion for resident satisfaction Ability to drive results through contract management to ensure performance against agreed KPI's Ability to manage a specialist team If you are interested in this role and have the experience required, then apply without delay! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. COVID 19: The safety of our staff and our candidates is of the utmost importance. Every effort will be taken to ensure that safe ways of working are adopted throughout the Recruitment and Selection process. We are introducing extra precautions in line with UK Government Guidelines. Our recruitment processes will follow social distancing and COVID-19 Secure requirements. This will include the use of various technologies to support the interview process. Should candidates have any questions regarding this, or if you require additional support please let us know at the interview planning stage. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance . We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.