MMP Consultancy are looking to recruit a Corporate Complaints & Insight Coordinator on a permanent basis working for a housing association based in Camden. This role is central to the seamless management and delivery of the overall complaints & insight function. As brand ambassador for the team, you will work with the customers, internal & external stakeholders to ensure complaints handling excellence that facilitates early resolution and embraces continuous service improvement. This will be a temporary position paying 20.65 per hour. Responsibilities: Ensure the accurate recording of customer complaints into the organisation and in line with our policy and procedures Act as Business Champion supporting our internal stakeholders to investigate and respond to complaints in accordance with the Principles of Dispute Resolution Proactively work with our internal and external stakeholders to prevent informal complaint escalation Carry out peer reviews and scrutiny of complaints case handling to ensure it meets with our regulatory and statutory requirements Coordination and facilitation of Housing Ombudsman referral packs in line with complaint handling code requirements Challenge and escalate concerns identified in relation to poor complaint case handling Day to day handling of complaints and supporting complainants through the complaints process customer first Work with staff across all services to focus on getting the right solution first time for our customers and delivering high levels of satisfaction. Ensure all front-line teams understand how to prevent dissatisfaction and what to do to put things right. Maintain an up-to-date understanding of handling complaints and improving satisfaction and use this to delight customers at every interaction. Use customer insight reports, complaints, audits and other statistics to shape and deliver best performance for you and your team. Support better ways of working that drive efficiency, promote excellence and ensure value for money Engage in a culture of developing innovative solutions and services that enhance our business, deliver on value for money and reflect our values. Provide effective business partnering support to investigating managers to ensure thorough and robust investigations and responses of complaints Create and enhance internal collaboration ensuring a high level of performance is maintained and targets met Skills & Abilities: Experience of working within a complaint's environment A wealth of experience about how to delight customers and manage expectations. A commitment to social housing. A 'can-do' attitude and solutions-driven, innovative approach that has successfully modernised services. A desire to engage with customers, teams and stakeholders to champion the service and be a valued member of the team. Be confident with strong communication skills, and excellent written skills An understanding of how to manage difficult conversations face to face and by telephone Experience of carrying out research and presenting written arguments in a concise but compelling way. Excellent knowledge of all MS office applications including intermediate knowledge of outlook, word, excel and a working knowledge of vision Title: Corporate Complaints & Insight Coordinator Location: Camden Salary: 20.65 Umbrella
May 15, 2024
Seasonal
MMP Consultancy are looking to recruit a Corporate Complaints & Insight Coordinator on a permanent basis working for a housing association based in Camden. This role is central to the seamless management and delivery of the overall complaints & insight function. As brand ambassador for the team, you will work with the customers, internal & external stakeholders to ensure complaints handling excellence that facilitates early resolution and embraces continuous service improvement. This will be a temporary position paying 20.65 per hour. Responsibilities: Ensure the accurate recording of customer complaints into the organisation and in line with our policy and procedures Act as Business Champion supporting our internal stakeholders to investigate and respond to complaints in accordance with the Principles of Dispute Resolution Proactively work with our internal and external stakeholders to prevent informal complaint escalation Carry out peer reviews and scrutiny of complaints case handling to ensure it meets with our regulatory and statutory requirements Coordination and facilitation of Housing Ombudsman referral packs in line with complaint handling code requirements Challenge and escalate concerns identified in relation to poor complaint case handling Day to day handling of complaints and supporting complainants through the complaints process customer first Work with staff across all services to focus on getting the right solution first time for our customers and delivering high levels of satisfaction. Ensure all front-line teams understand how to prevent dissatisfaction and what to do to put things right. Maintain an up-to-date understanding of handling complaints and improving satisfaction and use this to delight customers at every interaction. Use customer insight reports, complaints, audits and other statistics to shape and deliver best performance for you and your team. Support better ways of working that drive efficiency, promote excellence and ensure value for money Engage in a culture of developing innovative solutions and services that enhance our business, deliver on value for money and reflect our values. Provide effective business partnering support to investigating managers to ensure thorough and robust investigations and responses of complaints Create and enhance internal collaboration ensuring a high level of performance is maintained and targets met Skills & Abilities: Experience of working within a complaint's environment A wealth of experience about how to delight customers and manage expectations. A commitment to social housing. A 'can-do' attitude and solutions-driven, innovative approach that has successfully modernised services. A desire to engage with customers, teams and stakeholders to champion the service and be a valued member of the team. Be confident with strong communication skills, and excellent written skills An understanding of how to manage difficult conversations face to face and by telephone Experience of carrying out research and presenting written arguments in a concise but compelling way. Excellent knowledge of all MS office applications including intermediate knowledge of outlook, word, excel and a working knowledge of vision Title: Corporate Complaints & Insight Coordinator Location: Camden Salary: 20.65 Umbrella
Location: The successful candidate will be based in the Gloucester office. Salary: Competitive Contract: Full time, PermanentDavies and Partners Solicitors is a well-established law firm with over 30 years' experience. It has a national reputation for excellence and strength in depth in a wide selection of legal services for businesses & individuals. There are 5 offices in London, Birmingham, Devon, Bristol and Gloucester.Reporting to Head of Department. MAIN RESPONSIBILITIES AND PURPOSE A Post Completion Paralegal in the Residential New Homes Department to assist with post completion requirements of the Department and to provide support to the Post Completion Team Leader. MAIN DUTIES To exhibit flexibility, particularly during peak times of the year; To review client's documents before submission to the Land Registry; Submit AP1s to the Land Registry; Update lender portals with OS2s and when AP1s have been submitted; To handle any requisitions that arise and liaising with third parties where necessary; Update lenders, including portals, on delayed registrations when requested; Submit OS2 searches on any cancelled application to protect lender's interest; Update the completions spreadsheet on OneDrive; To submit registrations to the NHBC/LABC etc obtain the insurance certificates and send to client (and lender if necessary); To send completed documents to clients, lenders and HTB where applicable; Ensure NHBC Certificates and OCEs/Filed Plans are stored electronically on DPS. To ensure that all balances are clear on completed matters; To archive completed matters; Dealing with post completion queries from clients; Dealing with old matter queries; The following tasks provide a general overview of the types of activity, the candidate will be expected to engage in or oversee on a day-to-day basis. The tasks are not intended to be an exhaustive list of responsibilities as all employees are required to be flexible, dynamic and have the capacity to think creatively when presented with challenges.Your job title does not define or limit your duties and you may be required to carry out other work within your abilities from time to time at our request.As part of our compliance procedures, applicants are asked to note that: references will be followed up; all gaps in CVs must be explained satisfactorily; proof of identity and (where applicable) qualifications will be required; reference requests will ask specifically whether the applicant ever been subject to any proceedings/complaints initiated by the Law Society or any other professional body. appropriate suitability checks may be required prior to confirmation of appointment. This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974. This role will require applicants who are offered employment to be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions. Equal Opportunities Davies and Partners Solicitors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable national laws. Davies and Partners Solicitors complies with applicable national laws governing non-discrimination in employment in every location in which the company has facilities.You may have experience in the following: Post-Completion Coordinator, Residential Property Paralegal, Conveyancing Assistant, Property Administrator, New Homes Legal Assistant, Post-Completion Specialist, Property Transactions Clerk, Residential Conveyancing Officer, etc. REF-
May 15, 2024
Full time
Location: The successful candidate will be based in the Gloucester office. Salary: Competitive Contract: Full time, PermanentDavies and Partners Solicitors is a well-established law firm with over 30 years' experience. It has a national reputation for excellence and strength in depth in a wide selection of legal services for businesses & individuals. There are 5 offices in London, Birmingham, Devon, Bristol and Gloucester.Reporting to Head of Department. MAIN RESPONSIBILITIES AND PURPOSE A Post Completion Paralegal in the Residential New Homes Department to assist with post completion requirements of the Department and to provide support to the Post Completion Team Leader. MAIN DUTIES To exhibit flexibility, particularly during peak times of the year; To review client's documents before submission to the Land Registry; Submit AP1s to the Land Registry; Update lender portals with OS2s and when AP1s have been submitted; To handle any requisitions that arise and liaising with third parties where necessary; Update lenders, including portals, on delayed registrations when requested; Submit OS2 searches on any cancelled application to protect lender's interest; Update the completions spreadsheet on OneDrive; To submit registrations to the NHBC/LABC etc obtain the insurance certificates and send to client (and lender if necessary); To send completed documents to clients, lenders and HTB where applicable; Ensure NHBC Certificates and OCEs/Filed Plans are stored electronically on DPS. To ensure that all balances are clear on completed matters; To archive completed matters; Dealing with post completion queries from clients; Dealing with old matter queries; The following tasks provide a general overview of the types of activity, the candidate will be expected to engage in or oversee on a day-to-day basis. The tasks are not intended to be an exhaustive list of responsibilities as all employees are required to be flexible, dynamic and have the capacity to think creatively when presented with challenges.Your job title does not define or limit your duties and you may be required to carry out other work within your abilities from time to time at our request.As part of our compliance procedures, applicants are asked to note that: references will be followed up; all gaps in CVs must be explained satisfactorily; proof of identity and (where applicable) qualifications will be required; reference requests will ask specifically whether the applicant ever been subject to any proceedings/complaints initiated by the Law Society or any other professional body. appropriate suitability checks may be required prior to confirmation of appointment. This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974. This role will require applicants who are offered employment to be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions. Equal Opportunities Davies and Partners Solicitors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable national laws. Davies and Partners Solicitors complies with applicable national laws governing non-discrimination in employment in every location in which the company has facilities.You may have experience in the following: Post-Completion Coordinator, Residential Property Paralegal, Conveyancing Assistant, Property Administrator, New Homes Legal Assistant, Post-Completion Specialist, Property Transactions Clerk, Residential Conveyancing Officer, etc. REF-
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a HR Advisor to join our HR team at our client's site in Bridgwater. As HR Advisor you will be responsible for delivering a seamless and efficient operational service to all areas of the business, through the provision of effective first line advice and guidance to the people managers. This is a full time, permanent position working Monday to Friday 8.30am to 5pm offering a competitive salary and package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Advisor include: To work with and support the unionised work force on our clients site. Provide an efficient support service for HR, ensuring a fair and consistent application of HR policies and procedures. Provides first line advice, guidance and coaching to line managers for all matters relating to the full employee lifecycle, escalating complex or high-risk cases to HRBP Co-ordinate, attend and provide support for ER meetings as required. Responsibility for the completion of people related changes, including changes to Terms and Conditions and Approval to Recruit. Track and provide data as requested, using data to suggest and implement initiatives Championing and supporting group-wide processes, such as working with Central Functions in job evaluations and grading Maintenance of HR System holding employee information in timely and accurate manner Partner with Learning and Development and line managers to support in the identification and provision of training and development needs Consistently review and develop of people related processes, as appropriate, supporting the continual improvement of the function. Qualifications To apply for the role of HR Advisor you will possess the following skills, experiences and qualifications: CIPD Level 3 minimum ideally. Previous experience of working with a unionised work force. HR legislative understanding and knowledge Proven experience in advising on HR associated matters High attention to detail and accuracy Highly organised with the ability to manage conflicting priorities Adaptable/flexible Have a determined and resilient attitude towards work. Positive and credible with the ability to build trust, respect and openness Commercial and proactive mind-set High level IT skills using MS Office suite Excellent communication skills Additional Information As part of our drive to make Stobart's a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 15, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a HR Advisor to join our HR team at our client's site in Bridgwater. As HR Advisor you will be responsible for delivering a seamless and efficient operational service to all areas of the business, through the provision of effective first line advice and guidance to the people managers. This is a full time, permanent position working Monday to Friday 8.30am to 5pm offering a competitive salary and package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Advisor include: To work with and support the unionised work force on our clients site. Provide an efficient support service for HR, ensuring a fair and consistent application of HR policies and procedures. Provides first line advice, guidance and coaching to line managers for all matters relating to the full employee lifecycle, escalating complex or high-risk cases to HRBP Co-ordinate, attend and provide support for ER meetings as required. Responsibility for the completion of people related changes, including changes to Terms and Conditions and Approval to Recruit. Track and provide data as requested, using data to suggest and implement initiatives Championing and supporting group-wide processes, such as working with Central Functions in job evaluations and grading Maintenance of HR System holding employee information in timely and accurate manner Partner with Learning and Development and line managers to support in the identification and provision of training and development needs Consistently review and develop of people related processes, as appropriate, supporting the continual improvement of the function. Qualifications To apply for the role of HR Advisor you will possess the following skills, experiences and qualifications: CIPD Level 3 minimum ideally. Previous experience of working with a unionised work force. HR legislative understanding and knowledge Proven experience in advising on HR associated matters High attention to detail and accuracy Highly organised with the ability to manage conflicting priorities Adaptable/flexible Have a determined and resilient attitude towards work. Positive and credible with the ability to build trust, respect and openness Commercial and proactive mind-set High level IT skills using MS Office suite Excellent communication skills Additional Information As part of our drive to make Stobart's a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a HR Advisor to join our HR team at our client's site in Bridgwater. As HR Advisor you will be responsible for delivering a seamless and efficient operational service to all areas of the business, through the provision of effective first line advice and guidance to the people managers. This is a full time, permanent position working Monday to Friday 8.30am to 5pm offering a competitive salary and package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Advisor include: To work with and support the unionised work force on our clients site. Provide an efficient support service for HR, ensuring a fair and consistent application of HR policies and procedures. Provides first line advice, guidance and coaching to line managers for all matters relating to the full employee lifecycle, escalating complex or high-risk cases to HRBP Co-ordinate, attend and provide support for ER meetings as required. Responsibility for the completion of people related changes, including changes to Terms and Conditions and Approval to Recruit. Track and provide data as requested, using data to suggest and implement initiatives Championing and supporting group-wide processes, such as working with Central Functions in job evaluations and grading Maintenance of HR System holding employee information in timely and accurate manner Partner with Learning and Development and line managers to support in the identification and provision of training and development needs Consistently review and develop of people related processes, as appropriate, supporting the continual improvement of the function. Qualifications To apply for the role of HR Advisor you will possess the following skills, experiences and qualifications: CIPD Level 3 minimum ideally. Previous experience of working with a unionised work force. HR legislative understanding and knowledge Proven experience in advising on HR associated matters High attention to detail and accuracy Highly organised with the ability to manage conflicting priorities Adaptable/flexible Have a determined and resilient attitude towards work. Positive and credible with the ability to build trust, respect and openness Commercial and proactive mind-set High level IT skills using MS Office suite Excellent communication skills Additional Information As part of our drive to make Stobart's a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 15, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a HR Advisor to join our HR team at our client's site in Bridgwater. As HR Advisor you will be responsible for delivering a seamless and efficient operational service to all areas of the business, through the provision of effective first line advice and guidance to the people managers. This is a full time, permanent position working Monday to Friday 8.30am to 5pm offering a competitive salary and package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Advisor include: To work with and support the unionised work force on our clients site. Provide an efficient support service for HR, ensuring a fair and consistent application of HR policies and procedures. Provides first line advice, guidance and coaching to line managers for all matters relating to the full employee lifecycle, escalating complex or high-risk cases to HRBP Co-ordinate, attend and provide support for ER meetings as required. Responsibility for the completion of people related changes, including changes to Terms and Conditions and Approval to Recruit. Track and provide data as requested, using data to suggest and implement initiatives Championing and supporting group-wide processes, such as working with Central Functions in job evaluations and grading Maintenance of HR System holding employee information in timely and accurate manner Partner with Learning and Development and line managers to support in the identification and provision of training and development needs Consistently review and develop of people related processes, as appropriate, supporting the continual improvement of the function. Qualifications To apply for the role of HR Advisor you will possess the following skills, experiences and qualifications: CIPD Level 3 minimum ideally. Previous experience of working with a unionised work force. HR legislative understanding and knowledge Proven experience in advising on HR associated matters High attention to detail and accuracy Highly organised with the ability to manage conflicting priorities Adaptable/flexible Have a determined and resilient attitude towards work. Positive and credible with the ability to build trust, respect and openness Commercial and proactive mind-set High level IT skills using MS Office suite Excellent communication skills Additional Information As part of our drive to make Stobart's a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a HR Advisor to join our HR team at our client's site in Bridgwater. As HR Advisor you will be responsible for delivering a seamless and efficient operational service to all areas of the business, through the provision of effective first line advice and guidance to the people managers. This is a full time, permanent position working Monday to Friday 8.30am to 5pm offering a competitive salary and package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Advisor include: To work with and support the unionised work force on our clients site. Provide an efficient support service for HR, ensuring a fair and consistent application of HR policies and procedures. Provides first line advice, guidance and coaching to line managers for all matters relating to the full employee lifecycle, escalating complex or high-risk cases to HRBP Co-ordinate, attend and provide support for ER meetings as required. Responsibility for the completion of people related changes, including changes to Terms and Conditions and Approval to Recruit. Track and provide data as requested, using data to suggest and implement initiatives Championing and supporting group-wide processes, such as working with Central Functions in job evaluations and grading Maintenance of HR System holding employee information in timely and accurate manner Partner with Learning and Development and line managers to support in the identification and provision of training and development needs Consistently review and develop of people related processes, as appropriate, supporting the continual improvement of the function. Qualifications To apply for the role of HR Advisor you will possess the following skills, experiences and qualifications: CIPD Level 3 minimum ideally. Previous experience of working with a unionised work force. HR legislative understanding and knowledge Proven experience in advising on HR associated matters High attention to detail and accuracy Highly organised with the ability to manage conflicting priorities Adaptable/flexible Have a determined and resilient attitude towards work. Positive and credible with the ability to build trust, respect and openness Commercial and proactive mind-set High level IT skills using MS Office suite Excellent communication skills Additional Information As part of our drive to make Stobart's a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 15, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a HR Advisor to join our HR team at our client's site in Bridgwater. As HR Advisor you will be responsible for delivering a seamless and efficient operational service to all areas of the business, through the provision of effective first line advice and guidance to the people managers. This is a full time, permanent position working Monday to Friday 8.30am to 5pm offering a competitive salary and package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Advisor include: To work with and support the unionised work force on our clients site. Provide an efficient support service for HR, ensuring a fair and consistent application of HR policies and procedures. Provides first line advice, guidance and coaching to line managers for all matters relating to the full employee lifecycle, escalating complex or high-risk cases to HRBP Co-ordinate, attend and provide support for ER meetings as required. Responsibility for the completion of people related changes, including changes to Terms and Conditions and Approval to Recruit. Track and provide data as requested, using data to suggest and implement initiatives Championing and supporting group-wide processes, such as working with Central Functions in job evaluations and grading Maintenance of HR System holding employee information in timely and accurate manner Partner with Learning and Development and line managers to support in the identification and provision of training and development needs Consistently review and develop of people related processes, as appropriate, supporting the continual improvement of the function. Qualifications To apply for the role of HR Advisor you will possess the following skills, experiences and qualifications: CIPD Level 3 minimum ideally. Previous experience of working with a unionised work force. HR legislative understanding and knowledge Proven experience in advising on HR associated matters High attention to detail and accuracy Highly organised with the ability to manage conflicting priorities Adaptable/flexible Have a determined and resilient attitude towards work. Positive and credible with the ability to build trust, respect and openness Commercial and proactive mind-set High level IT skills using MS Office suite Excellent communication skills Additional Information As part of our drive to make Stobart's a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a HR Advisor to join our HR team at our client's site in Bridgwater. As HR Advisor you will be responsible for delivering a seamless and efficient operational service to all areas of the business, through the provision of effective first line advice and guidance to the people managers. This is a full time, permanent position working Monday to Friday 8.30am to 5pm offering a competitive salary and package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Advisor include: To work with and support the unionised work force on our clients site. Provide an efficient support service for HR, ensuring a fair and consistent application of HR policies and procedures. Provides first line advice, guidance and coaching to line managers for all matters relating to the full employee lifecycle, escalating complex or high-risk cases to HRBP Co-ordinate, attend and provide support for ER meetings as required. Responsibility for the completion of people related changes, including changes to Terms and Conditions and Approval to Recruit. Track and provide data as requested, using data to suggest and implement initiatives Championing and supporting group-wide processes, such as working with Central Functions in job evaluations and grading Maintenance of HR System holding employee information in timely and accurate manner Partner with Learning and Development and line managers to support in the identification and provision of training and development needs Consistently review and develop of people related processes, as appropriate, supporting the continual improvement of the function. Qualifications To apply for the role of HR Advisor you will possess the following skills, experiences and qualifications: CIPD Level 3 minimum ideally. Previous experience of working with a unionised work force. HR legislative understanding and knowledge Proven experience in advising on HR associated matters High attention to detail and accuracy Highly organised with the ability to manage conflicting priorities Adaptable/flexible Have a determined and resilient attitude towards work. Positive and credible with the ability to build trust, respect and openness Commercial and proactive mind-set High level IT skills using MS Office suite Excellent communication skills Additional Information As part of our drive to make Stobart's a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 15, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a HR Advisor to join our HR team at our client's site in Bridgwater. As HR Advisor you will be responsible for delivering a seamless and efficient operational service to all areas of the business, through the provision of effective first line advice and guidance to the people managers. This is a full time, permanent position working Monday to Friday 8.30am to 5pm offering a competitive salary and package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Advisor include: To work with and support the unionised work force on our clients site. Provide an efficient support service for HR, ensuring a fair and consistent application of HR policies and procedures. Provides first line advice, guidance and coaching to line managers for all matters relating to the full employee lifecycle, escalating complex or high-risk cases to HRBP Co-ordinate, attend and provide support for ER meetings as required. Responsibility for the completion of people related changes, including changes to Terms and Conditions and Approval to Recruit. Track and provide data as requested, using data to suggest and implement initiatives Championing and supporting group-wide processes, such as working with Central Functions in job evaluations and grading Maintenance of HR System holding employee information in timely and accurate manner Partner with Learning and Development and line managers to support in the identification and provision of training and development needs Consistently review and develop of people related processes, as appropriate, supporting the continual improvement of the function. Qualifications To apply for the role of HR Advisor you will possess the following skills, experiences and qualifications: CIPD Level 3 minimum ideally. Previous experience of working with a unionised work force. HR legislative understanding and knowledge Proven experience in advising on HR associated matters High attention to detail and accuracy Highly organised with the ability to manage conflicting priorities Adaptable/flexible Have a determined and resilient attitude towards work. Positive and credible with the ability to build trust, respect and openness Commercial and proactive mind-set High level IT skills using MS Office suite Excellent communication skills Additional Information As part of our drive to make Stobart's a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Position Available : Senior Procurement Officer Location : Bolton (Hybrid) & Dynamic Working Hours Salary : Up to £35,000 + Company Bonus & Very Good Pension Package Experience : Some knowledge of subcontract management within a complex engineering/manufacturing environment such as defence, aerospace, automotive, electronics and similar. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We currently have a vacancy available as a Procurement Manager to work as a procurement subcontract specialist In this role you will work on subcontracts and obligations across the entire life cycle of our products, project manage the on-time, on-cost, on-quality delivery of high value and sophisticated sub-systems, provide commercial guidance to internal customers and manage risk and opportunity to safeguard the interests of the business. There will be ample opportunities for you to develop within the team and across the wider procurement business. What we need from you: Experience of a similar role within a complex engineer/manufacturing environment Some experience of procurement subcontract management, eg negotiation, contract and terms and conditions Be able to problem solve daily and skilled at finding a resolution Keen to provide continuous support and co-operation to senior internal and external customers Continually improve opportunities, analyse situations and present possibilities, whilst balancing risk If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
May 15, 2024
Full time
Position Available : Senior Procurement Officer Location : Bolton (Hybrid) & Dynamic Working Hours Salary : Up to £35,000 + Company Bonus & Very Good Pension Package Experience : Some knowledge of subcontract management within a complex engineering/manufacturing environment such as defence, aerospace, automotive, electronics and similar. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We currently have a vacancy available as a Procurement Manager to work as a procurement subcontract specialist In this role you will work on subcontracts and obligations across the entire life cycle of our products, project manage the on-time, on-cost, on-quality delivery of high value and sophisticated sub-systems, provide commercial guidance to internal customers and manage risk and opportunity to safeguard the interests of the business. There will be ample opportunities for you to develop within the team and across the wider procurement business. What we need from you: Experience of a similar role within a complex engineer/manufacturing environment Some experience of procurement subcontract management, eg negotiation, contract and terms and conditions Be able to problem solve daily and skilled at finding a resolution Keen to provide continuous support and co-operation to senior internal and external customers Continually improve opportunities, analyse situations and present possibilities, whilst balancing risk If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
London or Hampshire - £100-120k basic + bonus Leading Wealth Manager is seeking a Tech Lead/Lead Developer with Python and Django/other web framework to be based 2 days per week in either their London or Hampshire/Hants offices. Great opportunity to get into financial services as ALL industry backgrounds considered, however must have 2+ years team leading at least 2-3 software engineers Role Overview We are seeking a highly skilled and experienced Senior or Lead Developer who be responsible for overseeing the development process, guiding the team, and ensuring the successful delivery of high-quality software solutions. The ideal candidate will have a strong background in software development, using python and Django (or other similar/open source web framework) with some experience of mentoring more junior team members. Person Specification At least 2 years' experience in a Senior or (ideally) Lead Developer position At least 5 years' development experience, to include outstanding coding skills in developing Python Django and an appropriate Front End framework Experience of managing, motivating and leading a small team Relevant experience of working in a fast-moving, dynamic (ideally start up or similar) environment The successful candidate will be responsible for the following: Day to day management and leadership of the developers in the team, reporting into the Chief Technology Officer Provide mentoring and technical guidance to the team, including giving advice on specific technical queries Ensure team adherence to QA guidelines: Architect, design, and develop software applications, ensuring adherence to coding standards, best practices, and project requirements. Identify technical debt and inefficiencies in existing systems and propose solutions for improvement. Ensure appropriate testing support is in place: Drive the implementation of automated testing, continuous integration, and deployment processes to improve efficiency and quality. Set and enforce coding standards for the team Delivery of agreed web development activity, including the building and configuration of applications Scrum master duties, as require Ensure project and sprint milestones are achieved Input into the architecture and infrastructure required to scale the platform Liaison with the BA team and other key business stakeholders Documentation of technical specifications Creation of career paths and professional development opportunities in order to upskill and scale the team Deputise for the CTO, as required Experience with cloud technologies and platforms such as AWS, Azure, or Google Cloud Platform. Solid understanding of DevOps principles and experience with CI/CD pipelines.
May 15, 2024
Full time
London or Hampshire - £100-120k basic + bonus Leading Wealth Manager is seeking a Tech Lead/Lead Developer with Python and Django/other web framework to be based 2 days per week in either their London or Hampshire/Hants offices. Great opportunity to get into financial services as ALL industry backgrounds considered, however must have 2+ years team leading at least 2-3 software engineers Role Overview We are seeking a highly skilled and experienced Senior or Lead Developer who be responsible for overseeing the development process, guiding the team, and ensuring the successful delivery of high-quality software solutions. The ideal candidate will have a strong background in software development, using python and Django (or other similar/open source web framework) with some experience of mentoring more junior team members. Person Specification At least 2 years' experience in a Senior or (ideally) Lead Developer position At least 5 years' development experience, to include outstanding coding skills in developing Python Django and an appropriate Front End framework Experience of managing, motivating and leading a small team Relevant experience of working in a fast-moving, dynamic (ideally start up or similar) environment The successful candidate will be responsible for the following: Day to day management and leadership of the developers in the team, reporting into the Chief Technology Officer Provide mentoring and technical guidance to the team, including giving advice on specific technical queries Ensure team adherence to QA guidelines: Architect, design, and develop software applications, ensuring adherence to coding standards, best practices, and project requirements. Identify technical debt and inefficiencies in existing systems and propose solutions for improvement. Ensure appropriate testing support is in place: Drive the implementation of automated testing, continuous integration, and deployment processes to improve efficiency and quality. Set and enforce coding standards for the team Delivery of agreed web development activity, including the building and configuration of applications Scrum master duties, as require Ensure project and sprint milestones are achieved Input into the architecture and infrastructure required to scale the platform Liaison with the BA team and other key business stakeholders Documentation of technical specifications Creation of career paths and professional development opportunities in order to upskill and scale the team Deputise for the CTO, as required Experience with cloud technologies and platforms such as AWS, Azure, or Google Cloud Platform. Solid understanding of DevOps principles and experience with CI/CD pipelines.
Procurement Officer Bristol (Hybrid) Permanent 30,000 - 40,000 ARM are delighted to be partnering with a business that is at the forefront of technological innovation. They have an exciting opportunity for a Procurement Officer to join them on a permanent basis at their Bristol site. The role will be overseeing the processing of purchase orders, ensuring an efficient and cost-effective Procurement services. The Role: Build relationships with suppliers to effectively support in the facilitation and management of the supply chain process. Assist in supplier evaluation and selection, reviewing tenders and pricing. Monitor supplier performance, progress chasing when necessary. Negotiate, as required, with suppliers to agree prices and terms to ensure cost effective and efficient supply of requirements. Identify alternative suppliers when necessary. Monitor lead times and obsolescence to ensure continuity of supply. Liaise with stakeholders to ensure best practice and continuous improvement. Provide reports, documentation and information to stakeholders to ensure accurate and current information. Requirements: Previous Purchasing / Procurement experience Is essential. Excellent supplier management and negotiation skills. Is organised, structured and methodical in approach. Competent with IT systems, such as CRM and ERP. CIPS qualified preferable. This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
May 15, 2024
Full time
Procurement Officer Bristol (Hybrid) Permanent 30,000 - 40,000 ARM are delighted to be partnering with a business that is at the forefront of technological innovation. They have an exciting opportunity for a Procurement Officer to join them on a permanent basis at their Bristol site. The role will be overseeing the processing of purchase orders, ensuring an efficient and cost-effective Procurement services. The Role: Build relationships with suppliers to effectively support in the facilitation and management of the supply chain process. Assist in supplier evaluation and selection, reviewing tenders and pricing. Monitor supplier performance, progress chasing when necessary. Negotiate, as required, with suppliers to agree prices and terms to ensure cost effective and efficient supply of requirements. Identify alternative suppliers when necessary. Monitor lead times and obsolescence to ensure continuity of supply. Liaise with stakeholders to ensure best practice and continuous improvement. Provide reports, documentation and information to stakeholders to ensure accurate and current information. Requirements: Previous Purchasing / Procurement experience Is essential. Excellent supplier management and negotiation skills. Is organised, structured and methodical in approach. Competent with IT systems, such as CRM and ERP. CIPS qualified preferable. This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Are you an ambitious HR professional with excellent administrative skills with a keen eye for detail looking for a challenge and committed to progressing your career within HR. Initially this role is a homebased HR Officer/Advisor role which will progress to HR Business Partner and therefore you will require a full driving license as the individual will eventually to be field based supporting membe click apply for full job details
May 15, 2024
Full time
Are you an ambitious HR professional with excellent administrative skills with a keen eye for detail looking for a challenge and committed to progressing your career within HR. Initially this role is a homebased HR Officer/Advisor role which will progress to HR Business Partner and therefore you will require a full driving license as the individual will eventually to be field based supporting membe click apply for full job details
Hybrid Working (Central London and Home) Salary: £60,000 plus a generous benefits package Permanent, Full Time My client a leading professional membership body based in Central London with over 19,000 members of all ages, stages or disciplines across the UK, is currently recruiting for a Head of Policy and Public Affairs. The Role To lead the policy and public affairs team to develop the association policy on a range of sector issues and deliver a proactive public affairs strategy to achieve policy change. Key Responsibilities: Develop and deliver a strategic and robust approach to evidence-based policy development for the association. Plan and deliver a proactive public affairs strategy to achieve policy change and the association campaign aims by ensuring the association has effective relationships with key parliamentarians and government officials across the UK. Oversee and manage the association's public affairs activities: drafting consultation responses; briefing parliamentarians; supporting spokespeople to undertake lobbying activities (eg giving oral evidence to committees); developing and nurturing political relationships; identifying lobbying opportunities. Oversee the organisation of the association lobbying and networking events, including our four regional lobbying dinners, parliamentary and stakeholder events. Work closely with the media, digital & marketing teams to develop and deliver joined-up campaign plans, including member engagement, to deliver the association's annual policy and campaign priorities. Manage the activities of our Policy Committee and Ethics & Welfare Advisory Panel in the development of policy positions and responses to consultations. Oversee the effective running of policy-developing working groups and ensure actions and recommendations are taken forward. Manage the flow of policy development and governance work through Council, ensuring that it fulfils its function as the key representative body of the Association. Oversee the Policy & Public Affairs team in managing and developing the work of branches in Scotland, Wales and Northern Ireland, making sure that work is coordinated across the UK. Manage relationships with specialist divisions, affiliates, and other major stakeholders and develop opportunities for collaboration and cooperation. Represent the association at external meetings and be an effective ambassador for the organization. Policy making skills, including experience working in research and/or policy development. Line management responsibility for four Policy and Public Affairs Officers (2 full time, 2 part-time; 3.2 FTE) and one Policy and Public Affairs Manager (1 FTE) Person Specification Experience of public affairs work, including lobbying and campaigning for policy change. Excellent political judgement. Stakeholder engagement and relationship management skills. Excellent written, oral and interpersonal communication skills. Knowledge and understanding of the UK political environment, parliamentary procedures, and public affairs processes. Ability to lead, manage and motivate teams, including in a hybrid working model. Experience/understanding of membership or professional organisations (desirable). To apply to this role please send your CV Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
May 15, 2024
Full time
Hybrid Working (Central London and Home) Salary: £60,000 plus a generous benefits package Permanent, Full Time My client a leading professional membership body based in Central London with over 19,000 members of all ages, stages or disciplines across the UK, is currently recruiting for a Head of Policy and Public Affairs. The Role To lead the policy and public affairs team to develop the association policy on a range of sector issues and deliver a proactive public affairs strategy to achieve policy change. Key Responsibilities: Develop and deliver a strategic and robust approach to evidence-based policy development for the association. Plan and deliver a proactive public affairs strategy to achieve policy change and the association campaign aims by ensuring the association has effective relationships with key parliamentarians and government officials across the UK. Oversee and manage the association's public affairs activities: drafting consultation responses; briefing parliamentarians; supporting spokespeople to undertake lobbying activities (eg giving oral evidence to committees); developing and nurturing political relationships; identifying lobbying opportunities. Oversee the organisation of the association lobbying and networking events, including our four regional lobbying dinners, parliamentary and stakeholder events. Work closely with the media, digital & marketing teams to develop and deliver joined-up campaign plans, including member engagement, to deliver the association's annual policy and campaign priorities. Manage the activities of our Policy Committee and Ethics & Welfare Advisory Panel in the development of policy positions and responses to consultations. Oversee the effective running of policy-developing working groups and ensure actions and recommendations are taken forward. Manage the flow of policy development and governance work through Council, ensuring that it fulfils its function as the key representative body of the Association. Oversee the Policy & Public Affairs team in managing and developing the work of branches in Scotland, Wales and Northern Ireland, making sure that work is coordinated across the UK. Manage relationships with specialist divisions, affiliates, and other major stakeholders and develop opportunities for collaboration and cooperation. Represent the association at external meetings and be an effective ambassador for the organization. Policy making skills, including experience working in research and/or policy development. Line management responsibility for four Policy and Public Affairs Officers (2 full time, 2 part-time; 3.2 FTE) and one Policy and Public Affairs Manager (1 FTE) Person Specification Experience of public affairs work, including lobbying and campaigning for policy change. Excellent political judgement. Stakeholder engagement and relationship management skills. Excellent written, oral and interpersonal communication skills. Knowledge and understanding of the UK political environment, parliamentary procedures, and public affairs processes. Ability to lead, manage and motivate teams, including in a hybrid working model. Experience/understanding of membership or professional organisations (desirable). To apply to this role please send your CV Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Flexible Working: opportunities include full-time, job share and compressed hours. Hybrid working options will be considered. Occasional travel to other locations will be required. About Us MI5, MI6 and GCHQ are the UK's Intelligence Services. We work together to safeguard Britain's people, interests and businesses from various threats at home, overseas and online, including cyber-attacks, espionage, terrorism, and organised crime. Working across our vital missions, you'll deliver impact at the heart of national security, all within a supportive and inclusive environment that allows everyone to thrive. The Role As a Senior Pensions Specialist, you'll lead a team responsible for managing pensions to the highest standards. Together, you'll provide an efficient, professional service, working to Service Level Agreements and deadlines. Day to day, you'll oversee your team's work to ensure compliance with regulations and standards, through peer review. Additionally, you will stay vigilant as rules change, keeping the team up to date with current legislation. You will also be responsible for processing member events, liaising with trustees, members and third parties, and attending internal and external meetings. Clear communication skills will be essential, as you'll be sharing knowledge across the team and dealing with a range of contacts. As a Senior Pensions Specialist, your team will be escalating complex queries to you and looking to you for guidance and training. With your leadership skills, you'll ensure that team members get the support they need, as well as opportunities for learning and development. You will be able to take on ad-hoc projects and you'll play a key role in the Pensions team, helping to give our current and former members of staff the peace of mind that a well-run pension brings. About You Ideally, you will be experienced in pensions management, although we may also consider CIPD qualified applicants with a strong HR background. Either way, you will be numerate, aware of pension legislation and proficient in Microsoft Office, including Excel. Along with your technical skills and knowledge, you will also need to be good with people. Being at the heart of Pensions Management, communication and co-operation are just as important. Leading with empathy and integrity, you will bring enthusiasm for your work and the team, inspiring those around you to do the same. You'll use a collaborative management style and be able to tell us where this has been effective in the past. Your attention to detail will support sound decision making and enable you to resolve queries efficiently and effectively. Training and Development You'll have access to a wide range of training and development resources to help you grow and learn. There are internal and external courses, plus the opportunity to achieve chartered status with an appropriate professional body. To help you navigate life at our organisation, you'll be assigned a buddy, who'll be there from day one. Soon, you'll be the one supporting others, as you gain experience within the team. Rewards and Benefits You'll receive a starting salary of £43,957 plus other benefits including: 25 Days Annual Leave automatically rising to 30 days after 5 years service, and an additional 10.5 days public and privilege holidays Opportunities to be recognised through our employee performance scheme Personal Learning Budget Interest-free season ticket loan Excellent pension scheme Cycle to work scheme Facilities such as a gym, restaurant and on-site coffee bars (at some locations) Paid parental and adoption leave. Equal Opportunities At MI5 diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website. We're Disability Confident MI5 are proud to have achieved Leader status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. Being Disability Confident, we aim to offer a person-to-person interview to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our 'Offer of Interview' (OOI). To secure an interview for this vacancy, the essential criteria (in order of application process) are: Eligibility questions - you will be asked a series of questions. If you meet the eligibility criteria, you will be directed to the initial application form. Application form - you will be asked a series of questions relating to this vacancy and are required to meet the minimum pass mark set. On successful completion of these stages, you will be invited to attend a virtual Interview. What to Expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: An initial sift of your application. Successful applicants will be invited to an online interview, where you will have the opportunity to demonstrate key behaviours relevant to the role. Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. Before You Apply To work at MI5 you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here. This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here. Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first andor surname and date of birth. This is good practice and will help you to manage your application with us more discretely. The role is based in London, so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application. A loan is available to support people relocating to London. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application, other than with your partner or a close family member. Right to Withdraw Statement: Please be aware that we withhold the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.
May 15, 2024
Full time
Flexible Working: opportunities include full-time, job share and compressed hours. Hybrid working options will be considered. Occasional travel to other locations will be required. About Us MI5, MI6 and GCHQ are the UK's Intelligence Services. We work together to safeguard Britain's people, interests and businesses from various threats at home, overseas and online, including cyber-attacks, espionage, terrorism, and organised crime. Working across our vital missions, you'll deliver impact at the heart of national security, all within a supportive and inclusive environment that allows everyone to thrive. The Role As a Senior Pensions Specialist, you'll lead a team responsible for managing pensions to the highest standards. Together, you'll provide an efficient, professional service, working to Service Level Agreements and deadlines. Day to day, you'll oversee your team's work to ensure compliance with regulations and standards, through peer review. Additionally, you will stay vigilant as rules change, keeping the team up to date with current legislation. You will also be responsible for processing member events, liaising with trustees, members and third parties, and attending internal and external meetings. Clear communication skills will be essential, as you'll be sharing knowledge across the team and dealing with a range of contacts. As a Senior Pensions Specialist, your team will be escalating complex queries to you and looking to you for guidance and training. With your leadership skills, you'll ensure that team members get the support they need, as well as opportunities for learning and development. You will be able to take on ad-hoc projects and you'll play a key role in the Pensions team, helping to give our current and former members of staff the peace of mind that a well-run pension brings. About You Ideally, you will be experienced in pensions management, although we may also consider CIPD qualified applicants with a strong HR background. Either way, you will be numerate, aware of pension legislation and proficient in Microsoft Office, including Excel. Along with your technical skills and knowledge, you will also need to be good with people. Being at the heart of Pensions Management, communication and co-operation are just as important. Leading with empathy and integrity, you will bring enthusiasm for your work and the team, inspiring those around you to do the same. You'll use a collaborative management style and be able to tell us where this has been effective in the past. Your attention to detail will support sound decision making and enable you to resolve queries efficiently and effectively. Training and Development You'll have access to a wide range of training and development resources to help you grow and learn. There are internal and external courses, plus the opportunity to achieve chartered status with an appropriate professional body. To help you navigate life at our organisation, you'll be assigned a buddy, who'll be there from day one. Soon, you'll be the one supporting others, as you gain experience within the team. Rewards and Benefits You'll receive a starting salary of £43,957 plus other benefits including: 25 Days Annual Leave automatically rising to 30 days after 5 years service, and an additional 10.5 days public and privilege holidays Opportunities to be recognised through our employee performance scheme Personal Learning Budget Interest-free season ticket loan Excellent pension scheme Cycle to work scheme Facilities such as a gym, restaurant and on-site coffee bars (at some locations) Paid parental and adoption leave. Equal Opportunities At MI5 diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website. We're Disability Confident MI5 are proud to have achieved Leader status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. Being Disability Confident, we aim to offer a person-to-person interview to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our 'Offer of Interview' (OOI). To secure an interview for this vacancy, the essential criteria (in order of application process) are: Eligibility questions - you will be asked a series of questions. If you meet the eligibility criteria, you will be directed to the initial application form. Application form - you will be asked a series of questions relating to this vacancy and are required to meet the minimum pass mark set. On successful completion of these stages, you will be invited to attend a virtual Interview. What to Expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: An initial sift of your application. Successful applicants will be invited to an online interview, where you will have the opportunity to demonstrate key behaviours relevant to the role. Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. Before You Apply To work at MI5 you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here. This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here. Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first andor surname and date of birth. This is good practice and will help you to manage your application with us more discretely. The role is based in London, so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application. A loan is available to support people relocating to London. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application, other than with your partner or a close family member. Right to Withdraw Statement: Please be aware that we withhold the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.
As Lilli targets a double digit growth over the next three years, we are seeking a Sales Director to join the Revenue team. Primarily focusing on new business, the role of the Sales Director will be to lead the sales team to generate new relationships and manage our incoming revenues and customers in Local Government, Charities and the NHS Reporting directly to the Chief Commercial Officer, the Sales Director is critical to the future success of the company. The role will carry an individual and team target, line managing the BDR function and shaping the strategy for growth. It is their responsibility as the customer facing entity to deliver and exceed the set targets of this fast growing company. Success will provide opportunity for career growth as Lilli grows and expands into new markets both in the UK and overseas Responsibilities & Duties Customer generation: Engage with potential and existing customers to identify and win contracts for Lilli. Create and manage a pipeline of new and existing business growth through customer contact. Identify and source opportunities for Lilli to formally bid for contracts, managing the bid process throughout including both internal and customer stakeholders. Manage customers through the sales process to successful conclusion. Manage customer relationships and provide support in navigating products/services, troubleshooting issues, and resolving complaints in a professional manner. Bring value and joy through every interaction with our customers. Account Management: Support the management of accounts creating growth and new opportunities through strong stakeholder management, production of reports, documentation and supporting materials. Support programme planning and execution utilising relevant software. Provide an escalation point for customers and follow up with customers to ensure satisfaction after issue resolution or service delivery. Billing and Revenue: Ensure contracts are prepared, we are in customer systems and that PO's are received. Coordinate with relevant departments to ensure timely delivery and resolution of customer orders. Documentation and Record-Keeping: Maintain accurate and detailed records of customer interactions, transactions, and issues in the CRM system. Generate reports and analyse data to identify trends and areas for improvement. Product/Service Knowledge: Develop your knowledge of the Lilli product, the markets and use case to the level of a thought leader. Provide clarity to customers as to where Lilli can be deployed successfully Provide feedback on competitors and new product features to the Product team. Collaboration with Teams: Liaise with other departments to deliver customer outcomes such as business case creation, events and product development. Represent Sales within the business as a senior manager, filling in for the CCO where relevant You will have 10 years experience in leading sales in our target markets with a strong track record and evidence of a network of customer contacts Degree level qualified with relevant experience. Excellent communication skills, both verbal and written. You will have excellent presentation skills, be personable and demonstrate experience of being customer facing. Proficiency in using customer service software, CRM systems, and basic computer applications. Experience of both acquisition and account management is required. Experience of utilising and identifying frameworks, their ways of operating and a history of success of contracting business via them. You will demonstrate experience of creating and executing account and sector plans in support of a wider vision. Experience of utilising cloud based CRM systems, Microsoft products and other tools to support your in role success. Strong problem-solving abilities and a patient, empathetic attitude. Ability to multitask and work in a fast-paced environment Detail-oriented with good organisational skills Driving licence and willingness to travel Deal focused with a purpose led customer centric approach Ability to solutionise in challenging situations Team player with good interpersonal skills Willingness to learn and adapt to new procedures or technologies Positive and friendly attitude with an ability to form positive new relationships Excellent time management We are a remote company with flexible working hours and believe that having an inspiring space to work is important. We don't have an office so we will provide everything you need to set you up at home We get together regularly to collaborate, review and plan our progress as well as celebrate our teammates and our successes We have a team dedicated to ensure we have a solid working culture that is supportive and inclusive Unlimited Work Away From Home days A generous 28 days' annual leave + bank holidays Financial support towards your energy bills
May 15, 2024
Full time
As Lilli targets a double digit growth over the next three years, we are seeking a Sales Director to join the Revenue team. Primarily focusing on new business, the role of the Sales Director will be to lead the sales team to generate new relationships and manage our incoming revenues and customers in Local Government, Charities and the NHS Reporting directly to the Chief Commercial Officer, the Sales Director is critical to the future success of the company. The role will carry an individual and team target, line managing the BDR function and shaping the strategy for growth. It is their responsibility as the customer facing entity to deliver and exceed the set targets of this fast growing company. Success will provide opportunity for career growth as Lilli grows and expands into new markets both in the UK and overseas Responsibilities & Duties Customer generation: Engage with potential and existing customers to identify and win contracts for Lilli. Create and manage a pipeline of new and existing business growth through customer contact. Identify and source opportunities for Lilli to formally bid for contracts, managing the bid process throughout including both internal and customer stakeholders. Manage customers through the sales process to successful conclusion. Manage customer relationships and provide support in navigating products/services, troubleshooting issues, and resolving complaints in a professional manner. Bring value and joy through every interaction with our customers. Account Management: Support the management of accounts creating growth and new opportunities through strong stakeholder management, production of reports, documentation and supporting materials. Support programme planning and execution utilising relevant software. Provide an escalation point for customers and follow up with customers to ensure satisfaction after issue resolution or service delivery. Billing and Revenue: Ensure contracts are prepared, we are in customer systems and that PO's are received. Coordinate with relevant departments to ensure timely delivery and resolution of customer orders. Documentation and Record-Keeping: Maintain accurate and detailed records of customer interactions, transactions, and issues in the CRM system. Generate reports and analyse data to identify trends and areas for improvement. Product/Service Knowledge: Develop your knowledge of the Lilli product, the markets and use case to the level of a thought leader. Provide clarity to customers as to where Lilli can be deployed successfully Provide feedback on competitors and new product features to the Product team. Collaboration with Teams: Liaise with other departments to deliver customer outcomes such as business case creation, events and product development. Represent Sales within the business as a senior manager, filling in for the CCO where relevant You will have 10 years experience in leading sales in our target markets with a strong track record and evidence of a network of customer contacts Degree level qualified with relevant experience. Excellent communication skills, both verbal and written. You will have excellent presentation skills, be personable and demonstrate experience of being customer facing. Proficiency in using customer service software, CRM systems, and basic computer applications. Experience of both acquisition and account management is required. Experience of utilising and identifying frameworks, their ways of operating and a history of success of contracting business via them. You will demonstrate experience of creating and executing account and sector plans in support of a wider vision. Experience of utilising cloud based CRM systems, Microsoft products and other tools to support your in role success. Strong problem-solving abilities and a patient, empathetic attitude. Ability to multitask and work in a fast-paced environment Detail-oriented with good organisational skills Driving licence and willingness to travel Deal focused with a purpose led customer centric approach Ability to solutionise in challenging situations Team player with good interpersonal skills Willingness to learn and adapt to new procedures or technologies Positive and friendly attitude with an ability to form positive new relationships Excellent time management We are a remote company with flexible working hours and believe that having an inspiring space to work is important. We don't have an office so we will provide everything you need to set you up at home We get together regularly to collaborate, review and plan our progress as well as celebrate our teammates and our successes We have a team dedicated to ensure we have a solid working culture that is supportive and inclusive Unlimited Work Away From Home days A generous 28 days' annual leave + bank holidays Financial support towards your energy bills
Regional Head of Cloud Operations Europe Temenos powers a world of banking thatcreates opportunities for billions of people and businesses everywhere. We havebeen doing this for over 30 years through the pioneering spirit of our Temenosianswho are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers andcommunity banks in 150+ countries. We collaboratewith clients to build new banking services and state-of-the-art customerexperiences on our open banking platform, helping them operate moresustainably. At Temenos, we have an open-minded andinclusive culture, where everyone has the power to create their own destiny andmake a positive contribution to the world of banking and society. THE ROLE As the Head of Regional Cloud Operations, you will beresponsible for overseeing and optimizing the cloud infrastructure andoperations within Europe. You will play a crucial role in ensuring thereliability, scalability, and security of our cloud-based financial servicessoftware solutions. In addition, the role will manage multiple data centres anda private cloud infrastructure running critical services. This position requires a seasoned professional with a strongbackground in cloud technologies, financial services, and leadership that willreport into the Chief Cloud Officer. OPPORTUNITES You will develop and execute strategies for thedesign, implementation, and maintenance of robust cloud infrastructureproviding Architectural oversight to support the company's financial servicesapplications. You will collaborate with cross-functional teams toensure seamless integration of cloud services into software development,deployment, and operational processes, driving regional product and solutiondesign changes. You will ensure that we optimize our cloudinfrastructure for core Temenos products by working with Product Engineeringand Services groups. You will manage the physical Data Centre, cleanroom environment ensuring our high standards and regulatory requirements areadhered to and have a deep understanding of technology cost models andcontinuous improvement initiatives to drive to cost optimizationobjectives/roadmap. Operational Excellence: You will establish and enforce best practices forcloud operations, monitoring, and incident response to maintain highavailability and performance. You will define and measure to metrics that line upto organizational goals. You will implement and refine operational processesto optimize efficiency, reduce costs, and enhance overall service delivery. You will have a client first approach towardsproblem and incident resolution. Foster an environment that understand thecriticality of the services Temenos provides to a highly regulated industry. Security and Compliance: You will work closely with the security team to ensurethe highest standards of data security and compliance with industryregulations. You will have a thorough understanding ofregulatory obligations within the region. You will implement and oversee security measures,such as access controls, encryption, and vulnerability assessments, tosafeguard sensitive financial data. You will lead and mentor a team of cloud operationsprofessionals, fostering a collaborative and high-performance culture. You will provide guidance and support in skilldevelopment, performance evaluation, and career growth for team members. You will evaluate and manage relationships withcloud service providers to optimize costs, negotiate contracts, and stayabreast of emerging technologies. You will collaborate with vendors to resolveissues, implement upgrades, and ensure the reliability and resilience ofservices. You will provide oversight in management of datacenter technologies. Development of robust roadmaps for each component of theservice. You will manage critical services and incidentswith multiple partners. You will identify opportunities for automation,process improvement, and innovation within the cloud operations domain. You will keep abreast of industry trends andemerging technologies to drive continuous improvement and maintain acompetitive edge. SKILLS You should have bachelor's or master's degree in computer science, Information Technology, or a related field. You should have extensive experience in financial services, cloud operations, with a focus on financial services software. You should have proven leadership experience, managing and developing high-performing, global teams. You should have strong understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and infrastructure related technologies. In-depth knowledge of security best practices, compliance, regulatory requirements, and risk management. You should have excellent communication skills, with the ability to collaborate effectively across different departments and regions. VALUES Care about delivering a best in class CloudOperations organisation Commit to the SaaS 1st Strategy in accordance with Temenos business strategy. Collaborate to maintain the highest standards of Temenosthrough self-motivation, ambition and focus. Be a truly Temenosity ambassador! Challenge yourself to achieve everything you can at Temenos
May 15, 2024
Full time
Regional Head of Cloud Operations Europe Temenos powers a world of banking thatcreates opportunities for billions of people and businesses everywhere. We havebeen doing this for over 30 years through the pioneering spirit of our Temenosianswho are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers andcommunity banks in 150+ countries. We collaboratewith clients to build new banking services and state-of-the-art customerexperiences on our open banking platform, helping them operate moresustainably. At Temenos, we have an open-minded andinclusive culture, where everyone has the power to create their own destiny andmake a positive contribution to the world of banking and society. THE ROLE As the Head of Regional Cloud Operations, you will beresponsible for overseeing and optimizing the cloud infrastructure andoperations within Europe. You will play a crucial role in ensuring thereliability, scalability, and security of our cloud-based financial servicessoftware solutions. In addition, the role will manage multiple data centres anda private cloud infrastructure running critical services. This position requires a seasoned professional with a strongbackground in cloud technologies, financial services, and leadership that willreport into the Chief Cloud Officer. OPPORTUNITES You will develop and execute strategies for thedesign, implementation, and maintenance of robust cloud infrastructureproviding Architectural oversight to support the company's financial servicesapplications. You will collaborate with cross-functional teams toensure seamless integration of cloud services into software development,deployment, and operational processes, driving regional product and solutiondesign changes. You will ensure that we optimize our cloudinfrastructure for core Temenos products by working with Product Engineeringand Services groups. You will manage the physical Data Centre, cleanroom environment ensuring our high standards and regulatory requirements areadhered to and have a deep understanding of technology cost models andcontinuous improvement initiatives to drive to cost optimizationobjectives/roadmap. Operational Excellence: You will establish and enforce best practices forcloud operations, monitoring, and incident response to maintain highavailability and performance. You will define and measure to metrics that line upto organizational goals. You will implement and refine operational processesto optimize efficiency, reduce costs, and enhance overall service delivery. You will have a client first approach towardsproblem and incident resolution. Foster an environment that understand thecriticality of the services Temenos provides to a highly regulated industry. Security and Compliance: You will work closely with the security team to ensurethe highest standards of data security and compliance with industryregulations. You will have a thorough understanding ofregulatory obligations within the region. You will implement and oversee security measures,such as access controls, encryption, and vulnerability assessments, tosafeguard sensitive financial data. You will lead and mentor a team of cloud operationsprofessionals, fostering a collaborative and high-performance culture. You will provide guidance and support in skilldevelopment, performance evaluation, and career growth for team members. You will evaluate and manage relationships withcloud service providers to optimize costs, negotiate contracts, and stayabreast of emerging technologies. You will collaborate with vendors to resolveissues, implement upgrades, and ensure the reliability and resilience ofservices. You will provide oversight in management of datacenter technologies. Development of robust roadmaps for each component of theservice. You will manage critical services and incidentswith multiple partners. You will identify opportunities for automation,process improvement, and innovation within the cloud operations domain. You will keep abreast of industry trends andemerging technologies to drive continuous improvement and maintain acompetitive edge. SKILLS You should have bachelor's or master's degree in computer science, Information Technology, or a related field. You should have extensive experience in financial services, cloud operations, with a focus on financial services software. You should have proven leadership experience, managing and developing high-performing, global teams. You should have strong understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and infrastructure related technologies. In-depth knowledge of security best practices, compliance, regulatory requirements, and risk management. You should have excellent communication skills, with the ability to collaborate effectively across different departments and regions. VALUES Care about delivering a best in class CloudOperations organisation Commit to the SaaS 1st Strategy in accordance with Temenos business strategy. Collaborate to maintain the highest standards of Temenosthrough self-motivation, ambition and focus. Be a truly Temenosity ambassador! Challenge yourself to achieve everything you can at Temenos
Procurement - Supply Officer Contract Hybrid Ideal candidate Highly motivated ambitious who is keen to learn and take on challenges Customer focused Able to understand requirements planning Experienced working with supply chains Preferably experienced in using SAP Accountabilities Management of supplier portfolio Daily Supplier/Customer interface. Monitoring and improvement of first tier Supplier relationships Use of appropriate logistic and ordering solutions Supporting quality in the resolution of issues Supporting New Product Introductions where required. Main activities Manage and monitor purchase orders to ensure alignment to requirements Manage reordering tasks after rejection, scrap/damages Follow-up and support troubleshooting for delivery issues, Goods receipt. Technical/Administrative quality notice and invoices. Analyse MRP and Supply External Product exception messages Where required monitor supplier stock and support the Scrap/Sell/transfer process Please apply to the advert for more information. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
May 15, 2024
Contractor
Procurement - Supply Officer Contract Hybrid Ideal candidate Highly motivated ambitious who is keen to learn and take on challenges Customer focused Able to understand requirements planning Experienced working with supply chains Preferably experienced in using SAP Accountabilities Management of supplier portfolio Daily Supplier/Customer interface. Monitoring and improvement of first tier Supplier relationships Use of appropriate logistic and ordering solutions Supporting quality in the resolution of issues Supporting New Product Introductions where required. Main activities Manage and monitor purchase orders to ensure alignment to requirements Manage reordering tasks after rejection, scrap/damages Follow-up and support troubleshooting for delivery issues, Goods receipt. Technical/Administrative quality notice and invoices. Analyse MRP and Supply External Product exception messages Where required monitor supplier stock and support the Scrap/Sell/transfer process Please apply to the advert for more information. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Summary £33,000 up to £41,800 per annum 30 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl bring something unique to the table - but we also have a whole lot in common. We're assertive, adaptable and always go the extra mile to support our team. Just like you. Our Head Office Supply Chain Availability & Freshness team is looking for a proactive and self-motivated Officer. The Head Office Supply Chain Availability & Freshness team actively work to assist the regional Freshness teams, offering support towards existing processes, guidance towards national strategies and rolling out national projects. You will work in a central team, supporting the Supply Chain function on a national level and providing assistance to 14 regional teams, you will enjoy the fast pace and variety this role has to offer. Exercising good judgement and flawless attention to detail are paramount in this role in order to ensure availability and freshness of stock as well as keeping wastage to a minimum. This is an ideal role for a self-motivated individual who can work independently, who is a strong communicator and analyst, and has a can-do attitude. We have moved to a hybrid working model with a recommended 2 days in the office per week for appropriate Head Office and Regional roles, empowering our teams to choose how and where they work best. We feel it is important that, where possible, we offer our colleagues as much flexibility as possible and trust our teams to determine the right environments that work most effectively for them. What you'll do • Responsible for KPI reporting • Product and data analysis • Monitoring and supporting with key ordering systems • Project Management and national rollouts with a focus on Bakery • Communicating and liaising with regional teams as well as various HO departments to ensure alignment • Delivering presentations to introduce new projects • Ad-hoc administration and analytical tasks • Proactive attitude to problem solving • Developing new processes and tools • Managing email inboxes What you'll need • Degree level education or equivalent in a business management discipline would be preferable • An enthusiastic individual who is highly organised with a pragmatic approach • Can do attitude with proven record of successfully reaching set objectives • Good presentation skills • Highly analytical, solution focussed with a structured work ethic • Target driven and able to work well under pressure • A strong multi-tasker with the ability to prioritise conflicting deadlines • Excellent organisational skills with the ability to use their own initiative • Highly focused and accurate with an uncompromising eye for detail • Strong communication skills, both written and spoken • Assertive with a committed and dedicated approach to projects • Experience within Supply Chain, Sale or Logistics would be advantageous • Intermediate level of MS Excel, Office and Word What you'll receive • 30 days holiday (pro rata) • 10% in-store discount • Enhanced family leave • Pension scheme • Plus, more of the perks you deserve Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now!
May 15, 2024
Full time
Summary £33,000 up to £41,800 per annum 30 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl bring something unique to the table - but we also have a whole lot in common. We're assertive, adaptable and always go the extra mile to support our team. Just like you. Our Head Office Supply Chain Availability & Freshness team is looking for a proactive and self-motivated Officer. The Head Office Supply Chain Availability & Freshness team actively work to assist the regional Freshness teams, offering support towards existing processes, guidance towards national strategies and rolling out national projects. You will work in a central team, supporting the Supply Chain function on a national level and providing assistance to 14 regional teams, you will enjoy the fast pace and variety this role has to offer. Exercising good judgement and flawless attention to detail are paramount in this role in order to ensure availability and freshness of stock as well as keeping wastage to a minimum. This is an ideal role for a self-motivated individual who can work independently, who is a strong communicator and analyst, and has a can-do attitude. We have moved to a hybrid working model with a recommended 2 days in the office per week for appropriate Head Office and Regional roles, empowering our teams to choose how and where they work best. We feel it is important that, where possible, we offer our colleagues as much flexibility as possible and trust our teams to determine the right environments that work most effectively for them. What you'll do • Responsible for KPI reporting • Product and data analysis • Monitoring and supporting with key ordering systems • Project Management and national rollouts with a focus on Bakery • Communicating and liaising with regional teams as well as various HO departments to ensure alignment • Delivering presentations to introduce new projects • Ad-hoc administration and analytical tasks • Proactive attitude to problem solving • Developing new processes and tools • Managing email inboxes What you'll need • Degree level education or equivalent in a business management discipline would be preferable • An enthusiastic individual who is highly organised with a pragmatic approach • Can do attitude with proven record of successfully reaching set objectives • Good presentation skills • Highly analytical, solution focussed with a structured work ethic • Target driven and able to work well under pressure • A strong multi-tasker with the ability to prioritise conflicting deadlines • Excellent organisational skills with the ability to use their own initiative • Highly focused and accurate with an uncompromising eye for detail • Strong communication skills, both written and spoken • Assertive with a committed and dedicated approach to projects • Experience within Supply Chain, Sale or Logistics would be advantageous • Intermediate level of MS Excel, Office and Word What you'll receive • 30 days holiday (pro rata) • 10% in-store discount • Enhanced family leave • Pension scheme • Plus, more of the perks you deserve Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now!
Brilliant opportunity for a Senior Director - Strategic Accounts to join this dynamic, innovative Global Retail Pharmaceutical organisation who are at the forefront of their industry Reporting directly into the Chief Commercial Officer/VP Sourcing, you will be leading the Strategic Engagement function. Leading a high performing team of key account managers, you will be fully integrated into the business, understanding priorities of the associated internal businesses. This newly created role of Senior Director, Strategic Accounts will work closely alongside the Leadership Team and key leaders across our members and customers to build business plans which are aligned across the supply chain, develop workstreams to deliver the plans and ensure that the rigour and discipline is in place for their delivery. The role will also be expected to inform the business on the strategic direction and approach, based on a strong understanding of the market and wider changes that are occurring; these could come from non-sourcing related changes, for example from regulatory bodies, payer systems or federal government orders. Understanding and gaining these insights will involve collaborating with other leaders across the business to analyse and assess the market, to translate them into workable change initiatives, risk mitigate and plan accordingly. Ultimately, the aim of the role is to support the Leadership Team by providing a greater level of focus on how the company is aligned to and supports the growing number of business change initiatives that their members are seeking to implement, whilst ensuring that discipline and rigour in the approach delivers the required result. The role will focus on multiple channels including retail pharmacy, health systems, provider and physician. The position requires strong inter-personal skills, commercial acumen, strategic thinking and relationship management skills, as well as problem-solving and the ability to identify opportunities with a focus on sourcing, value add services, supply chain, and sales. Senior Director Responsibilities: Lead, coach and develop a team of key account managers ensuring that their objectives are aligned to the customer and patient's needs. Responsibility for developing and delivering customer facing strategy, in conjunction with senior leaders, ensuring that this is monitored and tracked cross-functionally. Acting as the voice of the customer, keeping up to speed with market trends and events, Member and customer strategies and aligning with the Senior Directors across Sourcing and Bid Management to ensure sourcing activities deliver against these needs. Leading relevant sourcing workstreams to deliver the strategic growth programs and ensure their successful delivery. Working in collaboration, as required, with the President and Chief Commercial Officer to explore opportunities for growth. Experience: Extensive experience at a senior leadership level in a strategy or commercial role ideally within a sales, procurement, or sourcing background with experience in operations, analytics, strategy and business development. Proven experience in leading teams. Proven experience in managing significant budget and P&L responsibilities. Demonstrated consistent ability to develop strategic and tactical plans as well as strategic problem-solving capabilities. Ability to communicate to Executive leadership and develop relationships at all levels. Please use the site buttons to Apply. If you would like to know more about this opportunity, please call Jane Wallbank on (0) - Beaumont Select is a leading Supply Chain & Purchasing Recruitment Agency for permanent and interim staffing solutions. We support a primarily blue-chip client base, in the provision of experienced Supply Chain & Purchasing Professionals; successfully resolving their Purchasing Recruitment demands. We have a proven track record in purchasing recruitment and are a leading purchasing recruitment agency. Complying with the BERR Beaumont Select are an Employment Agency and an Employment Business -
May 15, 2024
Full time
Brilliant opportunity for a Senior Director - Strategic Accounts to join this dynamic, innovative Global Retail Pharmaceutical organisation who are at the forefront of their industry Reporting directly into the Chief Commercial Officer/VP Sourcing, you will be leading the Strategic Engagement function. Leading a high performing team of key account managers, you will be fully integrated into the business, understanding priorities of the associated internal businesses. This newly created role of Senior Director, Strategic Accounts will work closely alongside the Leadership Team and key leaders across our members and customers to build business plans which are aligned across the supply chain, develop workstreams to deliver the plans and ensure that the rigour and discipline is in place for their delivery. The role will also be expected to inform the business on the strategic direction and approach, based on a strong understanding of the market and wider changes that are occurring; these could come from non-sourcing related changes, for example from regulatory bodies, payer systems or federal government orders. Understanding and gaining these insights will involve collaborating with other leaders across the business to analyse and assess the market, to translate them into workable change initiatives, risk mitigate and plan accordingly. Ultimately, the aim of the role is to support the Leadership Team by providing a greater level of focus on how the company is aligned to and supports the growing number of business change initiatives that their members are seeking to implement, whilst ensuring that discipline and rigour in the approach delivers the required result. The role will focus on multiple channels including retail pharmacy, health systems, provider and physician. The position requires strong inter-personal skills, commercial acumen, strategic thinking and relationship management skills, as well as problem-solving and the ability to identify opportunities with a focus on sourcing, value add services, supply chain, and sales. Senior Director Responsibilities: Lead, coach and develop a team of key account managers ensuring that their objectives are aligned to the customer and patient's needs. Responsibility for developing and delivering customer facing strategy, in conjunction with senior leaders, ensuring that this is monitored and tracked cross-functionally. Acting as the voice of the customer, keeping up to speed with market trends and events, Member and customer strategies and aligning with the Senior Directors across Sourcing and Bid Management to ensure sourcing activities deliver against these needs. Leading relevant sourcing workstreams to deliver the strategic growth programs and ensure their successful delivery. Working in collaboration, as required, with the President and Chief Commercial Officer to explore opportunities for growth. Experience: Extensive experience at a senior leadership level in a strategy or commercial role ideally within a sales, procurement, or sourcing background with experience in operations, analytics, strategy and business development. Proven experience in leading teams. Proven experience in managing significant budget and P&L responsibilities. Demonstrated consistent ability to develop strategic and tactical plans as well as strategic problem-solving capabilities. Ability to communicate to Executive leadership and develop relationships at all levels. Please use the site buttons to Apply. If you would like to know more about this opportunity, please call Jane Wallbank on (0) - Beaumont Select is a leading Supply Chain & Purchasing Recruitment Agency for permanent and interim staffing solutions. We support a primarily blue-chip client base, in the provision of experienced Supply Chain & Purchasing Professionals; successfully resolving their Purchasing Recruitment demands. We have a proven track record in purchasing recruitment and are a leading purchasing recruitment agency. Complying with the BERR Beaumont Select are an Employment Agency and an Employment Business -
Established in 2002, Greenhouse Sports charity is leading the fight for a future where young people are supported and empowered, whatever their challenges, through sport. We coach and mentor young people from deprived backgrounds because the crisis for children living in deprivation is real and it is urgent. Our magic is the Greenhouse coach, sports coach, trained mentor and role-model combined. Over the last 2 decades these coaches have worked with more than 50,000 secondary school children in London to help them fulfil their potential. In 2020 we expanded our delivery beyond London for the first time, launching a programme of work to support children earlier in their lives at primary school. This expansion of services is critical to meeting the needs of young people growing up in poverty today, and we are committed to continue expanding these services in the years to come. The Person 4.3 million children are growing up in poverty right now across the UK, and that number is only set to rise. Are you passionate about bringing these young people opportunities to achieve better results, better jobs and better futures through the power of sport? Are you a highly driven and ambitious individual with superior skills in organisation, prioritisation and time management? Are you someone with experience in fundraising or a client facing role? Are you looking for the opportunity to join a growing Corporate Partnerships team where you can flex your business development skills and work with a portfolio of your own partnerships? If the answer to these questions is yes, then our Corporate Partnerships Officer role could be for you! The Role We are looking for someone with exceptional administrative skills who can provide dedicated support to Corporate Partnerships and the wider Fundraising team to ensure we can reach our £6 million target by 2026. Alongside this, you will have the freedom to build you own fantastic partnerships to expand our prospect pool, grow our pipelines and build this into meaningful corporate partnerships with Greenhouse Sports. This role will have huge variety, requiring strong communication skills-with both internal and external audiences-great organisational skills and substantial creativity. A flexible approach with a mix of home and office working-we're located in the heart of Marylebone, London. Application Deadline: Monday 20th May at 9:00am. All applications will be reviewed on a rolling basis. For any enquiries about the role please contact Ellie Buckley (Head of Corporate Partnerships)- Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers. £29,000-£32,000 per annum (dependent on qualifications and experience)
May 15, 2024
Full time
Established in 2002, Greenhouse Sports charity is leading the fight for a future where young people are supported and empowered, whatever their challenges, through sport. We coach and mentor young people from deprived backgrounds because the crisis for children living in deprivation is real and it is urgent. Our magic is the Greenhouse coach, sports coach, trained mentor and role-model combined. Over the last 2 decades these coaches have worked with more than 50,000 secondary school children in London to help them fulfil their potential. In 2020 we expanded our delivery beyond London for the first time, launching a programme of work to support children earlier in their lives at primary school. This expansion of services is critical to meeting the needs of young people growing up in poverty today, and we are committed to continue expanding these services in the years to come. The Person 4.3 million children are growing up in poverty right now across the UK, and that number is only set to rise. Are you passionate about bringing these young people opportunities to achieve better results, better jobs and better futures through the power of sport? Are you a highly driven and ambitious individual with superior skills in organisation, prioritisation and time management? Are you someone with experience in fundraising or a client facing role? Are you looking for the opportunity to join a growing Corporate Partnerships team where you can flex your business development skills and work with a portfolio of your own partnerships? If the answer to these questions is yes, then our Corporate Partnerships Officer role could be for you! The Role We are looking for someone with exceptional administrative skills who can provide dedicated support to Corporate Partnerships and the wider Fundraising team to ensure we can reach our £6 million target by 2026. Alongside this, you will have the freedom to build you own fantastic partnerships to expand our prospect pool, grow our pipelines and build this into meaningful corporate partnerships with Greenhouse Sports. This role will have huge variety, requiring strong communication skills-with both internal and external audiences-great organisational skills and substantial creativity. A flexible approach with a mix of home and office working-we're located in the heart of Marylebone, London. Application Deadline: Monday 20th May at 9:00am. All applications will be reviewed on a rolling basis. For any enquiries about the role please contact Ellie Buckley (Head of Corporate Partnerships)- Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers. £29,000-£32,000 per annum (dependent on qualifications and experience)
Who we are We are a highly ambitious team; focused and truly collaborative. We empower people to take ownership through meaningful and impactful work. We exist to help people and the planet, it's a big statement but one you'll wear with pride. Raylo is here to change how people get their tech for good. That means giving them access to the products they really want, but doing so in a responsible, sustainable way. We provide Seamless Circularity, where every device gets an extended life through our automatic, effortless cycle of refurb, reuse and recycle. Our secret sauce is leasing. By providing a subscription alternative, we're cracking open a staid old market and bringing real change to consumers and the environment. Less waste, better value. We're serious - we want to lead the change in consumption of consumer technology. Life at Raylo • We are an organically collaborative and dynamic team • We embrace innovation, seek out challenges and always aim for excellence • We take intelligent risks, celebrate our wins, and learn from our mistakes • We help each other by listening, challenging thought and continually improving • We live our mission, walk in our customers' shoes, focus and execute, and are a curious and gritty bunch What to Expect: This is a fantastic opportunity for an ambitious Data Scientist to join and set the direction for the data team within a high-growth startup. We're looking for someone who wants to become the Head of Data Science in the next 2 years with long-term aspirations to become our Chief Data Officer. We're an organisation that sees data as a core competitive advantage and already makes use of Machine Learning modelling in the heart of our business, but has now decided that it's time to supercharge our capabilities. You'll be the first full-time data team member, focusing on cutting-edge statistical and machine learning techniques to extract business value from our wealth of data. What you'll do: You'll be joining a team with an initial data stack that's been put together thoughtfully and for scale. Your challenge will be to grow this infrastructure to support rapid development and deployment of models across our business, while also working cross-functionally to identify data use cases that don't require sophisticated model builds to deliver step changes in performance. You'll be Raylo's go-to data expert, setting the direction for our data platform and organisation at the C-suite and Co-Founder level. You'll succeed with - 5+ years of data science experience, with a minimum of 2 years in machine learning modelling (essential) - Experience building and deploying machine learning models, using both large and small datasets - A genuine interest in modern developments in the field of statistical modelling and machine learning - Python skills and/or other data pipelining and data engineering experience Nice to haves (but not essential) - Experience in SQL and data warehousing platforms (Snowflake, GCP) - Experience with BI tools (Looker, Tableau, PowerBI) - Experience with data engineering products (Fivetran, Keboola, DBT, Airflow) - Startup/Scaleup or Fintech experience We're not looking for you to meet every point on this job description, please still get in touch if you think you could add value and do your best work here at Raylo. We'd love to have a chat and see if you could be a great fit. Opportunities & Benefits Your chance to make an impact.We want what you can bring - what makes you special. Through trust, collaboration and autonomy, you can have an impact right from the off. Be part of the change. You will join one of the fastest growing fintech startups, backed by Octopus Ventures, Macquarie and Telefónica, where you can change how people get their tech for good Other benefits include; • 33 days holiday per year(25 days, + an extra 8 days to choose the days that mean most to you) • Stock options - get a real stake in Raylo's growth • Hybrid working environment • Enhanced maternity and paternity leave • Workplace nursery scheme • Perkbox membership - hundreds of perks and discounts to support physical, financial and mental wellbeing • To do your best work, we'll give you a laptop and a Raylo phone • Udemy Business corporate subscription - access to 15,000+ courses covering business, tech, and wellness skills • Learning budget - we care deeply about investing in your long-term career growth and potential • Free sustainable breakfast and snacks, every day you're in the office • Fun (yet optional) Raylo quarterly socials, plus summer and Christmas parties Diversity Statement Raylo is an equal opportunities employer and we are committed to building a diverse and inclusive work environment where we learn from each other. We welcome people of diverse backgrounds, experiences, abilities and perspectives and believe it adds value to our organisation. Working at Raylo is super fun and we'd love to tell you more about it.
May 15, 2024
Full time
Who we are We are a highly ambitious team; focused and truly collaborative. We empower people to take ownership through meaningful and impactful work. We exist to help people and the planet, it's a big statement but one you'll wear with pride. Raylo is here to change how people get their tech for good. That means giving them access to the products they really want, but doing so in a responsible, sustainable way. We provide Seamless Circularity, where every device gets an extended life through our automatic, effortless cycle of refurb, reuse and recycle. Our secret sauce is leasing. By providing a subscription alternative, we're cracking open a staid old market and bringing real change to consumers and the environment. Less waste, better value. We're serious - we want to lead the change in consumption of consumer technology. Life at Raylo • We are an organically collaborative and dynamic team • We embrace innovation, seek out challenges and always aim for excellence • We take intelligent risks, celebrate our wins, and learn from our mistakes • We help each other by listening, challenging thought and continually improving • We live our mission, walk in our customers' shoes, focus and execute, and are a curious and gritty bunch What to Expect: This is a fantastic opportunity for an ambitious Data Scientist to join and set the direction for the data team within a high-growth startup. We're looking for someone who wants to become the Head of Data Science in the next 2 years with long-term aspirations to become our Chief Data Officer. We're an organisation that sees data as a core competitive advantage and already makes use of Machine Learning modelling in the heart of our business, but has now decided that it's time to supercharge our capabilities. You'll be the first full-time data team member, focusing on cutting-edge statistical and machine learning techniques to extract business value from our wealth of data. What you'll do: You'll be joining a team with an initial data stack that's been put together thoughtfully and for scale. Your challenge will be to grow this infrastructure to support rapid development and deployment of models across our business, while also working cross-functionally to identify data use cases that don't require sophisticated model builds to deliver step changes in performance. You'll be Raylo's go-to data expert, setting the direction for our data platform and organisation at the C-suite and Co-Founder level. You'll succeed with - 5+ years of data science experience, with a minimum of 2 years in machine learning modelling (essential) - Experience building and deploying machine learning models, using both large and small datasets - A genuine interest in modern developments in the field of statistical modelling and machine learning - Python skills and/or other data pipelining and data engineering experience Nice to haves (but not essential) - Experience in SQL and data warehousing platforms (Snowflake, GCP) - Experience with BI tools (Looker, Tableau, PowerBI) - Experience with data engineering products (Fivetran, Keboola, DBT, Airflow) - Startup/Scaleup or Fintech experience We're not looking for you to meet every point on this job description, please still get in touch if you think you could add value and do your best work here at Raylo. We'd love to have a chat and see if you could be a great fit. Opportunities & Benefits Your chance to make an impact.We want what you can bring - what makes you special. Through trust, collaboration and autonomy, you can have an impact right from the off. Be part of the change. You will join one of the fastest growing fintech startups, backed by Octopus Ventures, Macquarie and Telefónica, where you can change how people get their tech for good Other benefits include; • 33 days holiday per year(25 days, + an extra 8 days to choose the days that mean most to you) • Stock options - get a real stake in Raylo's growth • Hybrid working environment • Enhanced maternity and paternity leave • Workplace nursery scheme • Perkbox membership - hundreds of perks and discounts to support physical, financial and mental wellbeing • To do your best work, we'll give you a laptop and a Raylo phone • Udemy Business corporate subscription - access to 15,000+ courses covering business, tech, and wellness skills • Learning budget - we care deeply about investing in your long-term career growth and potential • Free sustainable breakfast and snacks, every day you're in the office • Fun (yet optional) Raylo quarterly socials, plus summer and Christmas parties Diversity Statement Raylo is an equal opportunities employer and we are committed to building a diverse and inclusive work environment where we learn from each other. We welcome people of diverse backgrounds, experiences, abilities and perspectives and believe it adds value to our organisation. Working at Raylo is super fun and we'd love to tell you more about it.
HR Manager Stoke Climsland, Cornwall (with hybrid working and occasional travel) The Organisation Westcountry Rivers Trust (WRT) is an environmental charity dedicated to restoring and protecting the region's rivers, lakes, estuaries and coastal areas.We are looking for an HR Manager to join our team on a permanent basis, working 30 hours per week. You can work flexibly over four or five days. The Benefits - Salary of £28,000 - £32,000 per annum DOE (£35,000 - £40,000 FTE)- 25 days' annual leave per annum, rising with service- Additional leave covering the Christmas closure period- 9% Employer Pension, plus Life Assurance cover- Flexible and hybrid workingInterviews will be held in person at our offices in Stoke Climsland on Monday 17th June 2024.This is an exciting opportunity for an HR Generalist to join our charity as we continue to develop and strengthen our HR function.Our aim is to create a positive and supportive work environment, to be an employer of choice whilst adopting a proactive strategic approach to wellbeing, talent, development, retention, and employee relations.You will work closely with the Head of Resources to develop and continuously improve the HR service provided to the Trust. The Role You will report to the Head of Resources and will line manage the HR Officer.Collaborating with colleagues across our Shared Services team, and working closely with line managers to provide professional and pragmatic advice on all aspects of people management reflecting current employment legislation and good practice.You will be able to work autonomously using your own initiative with a professional, approachable, manner.At the Trust, we support hybrid working with the opportunity to work from home. As the HR Manager, you will be expected to come into the office at least one day a week with occasional travel to off-site meetings, employment law updates, team and Trust away days etc. Our office is at Stoke Climsland, Nr Callington.Additionally, you will:- Build and maintain relationships with line managers, helping to build confidence and capabilities.- Manage, develop, and monitor HR processes and support managers throughout the full employee lifecycle.- Take a proactive approach to reviewing employee data to identify trends, issues, and opportunities to inform discussions with the Head of Resources.- Maintain CPD to keep up to date with changes to employment law, ACAS guidance and good practice.- Advise managers on, and manage, employee relations casework including disciplinaries, grievances, absence, effectively, considering business risk at all stages, with support from the Head of Resources where appropriate.- Develop manager toolkits and resources to support HR policies. About You To be considered for this opportunity, you will need:- Experience of delivering a wide range of HR generalist services in a similar role- A robust working knowledge of HR processes- Ability to provide professional HR advice to managers of all levels and supporting managers across a full range of HR activities and employee relations issues- Experience of proactively identifying HR priorities, future challenges and implementing appropriate solutions- Up-to-date and thorough knowledge of employment law, ACAS principles and best practice- An understanding of current trends, challenges and emerging practices in the field of Human Resources- Commitment to CPD and evidence of an active CPD planThe closing date for this position is midnight on Sunday 2nd June 2024.Other organisations may call this role Human Resources Manager, Senior HR Advisor, HR Generalist, HR Business Partner, HRBP, Human Resources Business Partner, Human Resources Generalist, or HR Services Manager.Webrecruit and Westcountry Rivers Trust are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you're looking for the opportunity to advance your career as an HR Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 15, 2024
Full time
HR Manager Stoke Climsland, Cornwall (with hybrid working and occasional travel) The Organisation Westcountry Rivers Trust (WRT) is an environmental charity dedicated to restoring and protecting the region's rivers, lakes, estuaries and coastal areas.We are looking for an HR Manager to join our team on a permanent basis, working 30 hours per week. You can work flexibly over four or five days. The Benefits - Salary of £28,000 - £32,000 per annum DOE (£35,000 - £40,000 FTE)- 25 days' annual leave per annum, rising with service- Additional leave covering the Christmas closure period- 9% Employer Pension, plus Life Assurance cover- Flexible and hybrid workingInterviews will be held in person at our offices in Stoke Climsland on Monday 17th June 2024.This is an exciting opportunity for an HR Generalist to join our charity as we continue to develop and strengthen our HR function.Our aim is to create a positive and supportive work environment, to be an employer of choice whilst adopting a proactive strategic approach to wellbeing, talent, development, retention, and employee relations.You will work closely with the Head of Resources to develop and continuously improve the HR service provided to the Trust. The Role You will report to the Head of Resources and will line manage the HR Officer.Collaborating with colleagues across our Shared Services team, and working closely with line managers to provide professional and pragmatic advice on all aspects of people management reflecting current employment legislation and good practice.You will be able to work autonomously using your own initiative with a professional, approachable, manner.At the Trust, we support hybrid working with the opportunity to work from home. As the HR Manager, you will be expected to come into the office at least one day a week with occasional travel to off-site meetings, employment law updates, team and Trust away days etc. Our office is at Stoke Climsland, Nr Callington.Additionally, you will:- Build and maintain relationships with line managers, helping to build confidence and capabilities.- Manage, develop, and monitor HR processes and support managers throughout the full employee lifecycle.- Take a proactive approach to reviewing employee data to identify trends, issues, and opportunities to inform discussions with the Head of Resources.- Maintain CPD to keep up to date with changes to employment law, ACAS guidance and good practice.- Advise managers on, and manage, employee relations casework including disciplinaries, grievances, absence, effectively, considering business risk at all stages, with support from the Head of Resources where appropriate.- Develop manager toolkits and resources to support HR policies. About You To be considered for this opportunity, you will need:- Experience of delivering a wide range of HR generalist services in a similar role- A robust working knowledge of HR processes- Ability to provide professional HR advice to managers of all levels and supporting managers across a full range of HR activities and employee relations issues- Experience of proactively identifying HR priorities, future challenges and implementing appropriate solutions- Up-to-date and thorough knowledge of employment law, ACAS principles and best practice- An understanding of current trends, challenges and emerging practices in the field of Human Resources- Commitment to CPD and evidence of an active CPD planThe closing date for this position is midnight on Sunday 2nd June 2024.Other organisations may call this role Human Resources Manager, Senior HR Advisor, HR Generalist, HR Business Partner, HRBP, Human Resources Business Partner, Human Resources Generalist, or HR Services Manager.Webrecruit and Westcountry Rivers Trust are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you're looking for the opportunity to advance your career as an HR Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.