British Land
Role Title Assistant Property Manager Location Paddington Central Campus - London Division Property Management Reporting to Property Manager At British Land, Places People Prefer is at the heart of everything we do. We are inspired by how places can affect people's lives, whether they live, work, shop or are part of the wider community. As part of our £16.8bn assets under management, our portfolio includes UK-wide Retail multi-let Centres, Central London campuses and prime residential developments. We design, build and manage places that reflect the way people want to live, work and shop today and into the future. Nearly 100,000 people live or work in our properties, they're visited around 350 million times each year and over 1,000 different organisations have chosen our places as their home. Our places will shape the lives of millions of people across the UK for years to come. We are a diverse, curious team that believes in shared success and enabling people to be themselves and work in ways they work best. Our small expert team works alongside other expert people on some of the most ambitious, innovative projects in the country, and we are committed to offering our people a rewarding career journey where you can shape how you grow. If you want to feel listened to and understood in an environment where your opinions count, and your ideas are encouraged, you've come to the right place! Our property management division focusses on placemaking and delivering management services throughout the lifecycle of our developments. With a focused range of services, we pride ourselves on having a tailored approach adding value to each of our assets, whilst enhancing the occupier, shopper, visitor and resident experience. The Role Assist the Property & Engineering Managers in the execution and delivery of all services pertaining to the operational management of the property. Act as deputy to the Property Manager and provide full secretarial, clerical and administrative support to the Property Management Team (including the Engineering team). Contribute to the safety and wellbeing of all users of the building/ estate. Key Responsibilities Support the Property & Engineering Managers in advancing good client relations with appropriate occupier representatives; propagate open communication and flow of information on building issues. With assistance from the Property and Engineering Managers ensure and update records of compliance with all BE operational processes and procedures. Assist the Property & Engineering Managers in procuring quoted costs and other appropriate information to facilitate the production and subsequent management of the building service charge budget. Support the Property & Engineering Managers in ensuring that health & safety, emergency procedures and safe working practices are enforced and conform to current legislation. In the absence of the Property Manager to take control of any emergency situations and execute evacuation plans. Support the Property & Engineering Managers in undertaking regular physical inspections of completed works and service contracts and of all areas of the premises in their entirety. Support the Property & Engineering Managers with all aspects of routine correspondence and lead on administrative duties to support the efficient running of the building management office. Assist the Property & Engineering Managers in ensuring that the production of service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines. Assist with the tracking and processing of service invoices and the production of management accounts. Manage the computerised building Concept PPM/help desk facility: Setting up and editing of buildings & locations Inserting & editing instruction sets Inserting & editing of resources for buildings Inserting & editing of asset registers for new & existing plants and equipment Adding & editing of ppm's: amending dates, adding new instructions etc Checking of outstanding tasks Generate reports Arrange with the appointed contractor the design and implementation of landscaping/decorative planting over the Christmas period. Other duties as directed Requirements Strong Administration skills Health & Safety Budget Management Specification and Contract Management Helpdesk (CAFM) System experience Good IT Skills Expected Behavio u rs British Land employees are committed to living our values and promoting an inclusive, positive and collaborative culture. Bring your whole self Confident, pro-active, hardworking and highly professional individual Treats everyone equally irrespective of age, sex, sexual orientation, race, colour, nationality, ethnic origin, religion, religious or other philosophical belief, disability, gender identity, gender reassignment, marital or civil partner status, or pregnancy or maternity. Listen & Understand Seeks out, accepts and acts on feedback Awareness of and ability to maintain confidentiality Smarter together Good team player, with positive attitude and eagerness to get involved Self-starter who uses own initiative Flexibility - able to deal with different levels of workload, remaining calm under pressure Build for the future Willing to learn new skills and tools Works to a high standard and always strives to improve About British Land At British Land we own or manage a high-quality UK commercial property portfolio focused on London Offices and Retail around the UK. As at 31 March 2022, the portfolio is valued at £13.3bn (British land share: £9.8bn) making us one of Europe's largest listed real estate investment companies. Our strategy is to provide places which meet the needs of our customers and respond to changing lifestyles - Places People Prefer. We do this by creating great environments both inside and outside our buildings and use our scale and placemaking skills to enhance and enliven them. This expands their appeal to a broader range of occupiers, creating enduring demand and driving sustainable, long-term performance. Sustainability is embedded throughout our business. Our places, which are designed to meet high sustainability standards, become part of local communities, provide opportunities for skills development and employment and promote wellbeing. We are a diverse, curious team that believes in shared success and enabling people to be themselves and work in ways they work best. Our small expert team works alongside other expert people on some of the most ambitious, innovative projects in the country, and we are committed to offering our people a rewarding career journey where you can shape how you grow. We provide a range of flexible working arrangements, operating both formal and informal opportunities to meet individual needs. Our Places and People have a commitment to treat everyone equally, irrespective of your age, sex, sexual orientation, race, colour, nationality, ethnic origin, religion, gender expression, marital or civil partner status, or pregnancy or maternity. If you want to feel listened to and understood in an environment where your opinions count and your ideas are encouraged, you've come to the right place! We are committed to improving the diversity and inclusivity of our team, so that we reflect and understand the people who work, shop, live and spend time at our places. It takes diversity of thinking, cultures, backgrounds and perspectives to create Places People Prefer. We run an anonymised selection process that removes protected characteristics from CV's and cover letters to ensure emphasis is placed on your ability, skills and talent. When you are invited to interview, we will endeavor to provide you with a diverse audience of our expert people. We are also committed to providing an accessible and inclusive workplace, please let us know if you require us to make any reasonable adjustments for your application or during the interview process. Please note that we endeavour to get back to all applicants within 28 days. If you haven't heard from us within this period, please assume that you have been unsuccessful on this occasion.
Role Title Assistant Property Manager Location Paddington Central Campus - London Division Property Management Reporting to Property Manager At British Land, Places People Prefer is at the heart of everything we do. We are inspired by how places can affect people's lives, whether they live, work, shop or are part of the wider community. As part of our £16.8bn assets under management, our portfolio includes UK-wide Retail multi-let Centres, Central London campuses and prime residential developments. We design, build and manage places that reflect the way people want to live, work and shop today and into the future. Nearly 100,000 people live or work in our properties, they're visited around 350 million times each year and over 1,000 different organisations have chosen our places as their home. Our places will shape the lives of millions of people across the UK for years to come. We are a diverse, curious team that believes in shared success and enabling people to be themselves and work in ways they work best. Our small expert team works alongside other expert people on some of the most ambitious, innovative projects in the country, and we are committed to offering our people a rewarding career journey where you can shape how you grow. If you want to feel listened to and understood in an environment where your opinions count, and your ideas are encouraged, you've come to the right place! Our property management division focusses on placemaking and delivering management services throughout the lifecycle of our developments. With a focused range of services, we pride ourselves on having a tailored approach adding value to each of our assets, whilst enhancing the occupier, shopper, visitor and resident experience. The Role Assist the Property & Engineering Managers in the execution and delivery of all services pertaining to the operational management of the property. Act as deputy to the Property Manager and provide full secretarial, clerical and administrative support to the Property Management Team (including the Engineering team). Contribute to the safety and wellbeing of all users of the building/ estate. Key Responsibilities Support the Property & Engineering Managers in advancing good client relations with appropriate occupier representatives; propagate open communication and flow of information on building issues. With assistance from the Property and Engineering Managers ensure and update records of compliance with all BE operational processes and procedures. Assist the Property & Engineering Managers in procuring quoted costs and other appropriate information to facilitate the production and subsequent management of the building service charge budget. Support the Property & Engineering Managers in ensuring that health & safety, emergency procedures and safe working practices are enforced and conform to current legislation. In the absence of the Property Manager to take control of any emergency situations and execute evacuation plans. Support the Property & Engineering Managers in undertaking regular physical inspections of completed works and service contracts and of all areas of the premises in their entirety. Support the Property & Engineering Managers with all aspects of routine correspondence and lead on administrative duties to support the efficient running of the building management office. Assist the Property & Engineering Managers in ensuring that the production of service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines. Assist with the tracking and processing of service invoices and the production of management accounts. Manage the computerised building Concept PPM/help desk facility: Setting up and editing of buildings & locations Inserting & editing instruction sets Inserting & editing of resources for buildings Inserting & editing of asset registers for new & existing plants and equipment Adding & editing of ppm's: amending dates, adding new instructions etc Checking of outstanding tasks Generate reports Arrange with the appointed contractor the design and implementation of landscaping/decorative planting over the Christmas period. Other duties as directed Requirements Strong Administration skills Health & Safety Budget Management Specification and Contract Management Helpdesk (CAFM) System experience Good IT Skills Expected Behavio u rs British Land employees are committed to living our values and promoting an inclusive, positive and collaborative culture. Bring your whole self Confident, pro-active, hardworking and highly professional individual Treats everyone equally irrespective of age, sex, sexual orientation, race, colour, nationality, ethnic origin, religion, religious or other philosophical belief, disability, gender identity, gender reassignment, marital or civil partner status, or pregnancy or maternity. Listen & Understand Seeks out, accepts and acts on feedback Awareness of and ability to maintain confidentiality Smarter together Good team player, with positive attitude and eagerness to get involved Self-starter who uses own initiative Flexibility - able to deal with different levels of workload, remaining calm under pressure Build for the future Willing to learn new skills and tools Works to a high standard and always strives to improve About British Land At British Land we own or manage a high-quality UK commercial property portfolio focused on London Offices and Retail around the UK. As at 31 March 2022, the portfolio is valued at £13.3bn (British land share: £9.8bn) making us one of Europe's largest listed real estate investment companies. Our strategy is to provide places which meet the needs of our customers and respond to changing lifestyles - Places People Prefer. We do this by creating great environments both inside and outside our buildings and use our scale and placemaking skills to enhance and enliven them. This expands their appeal to a broader range of occupiers, creating enduring demand and driving sustainable, long-term performance. Sustainability is embedded throughout our business. Our places, which are designed to meet high sustainability standards, become part of local communities, provide opportunities for skills development and employment and promote wellbeing. We are a diverse, curious team that believes in shared success and enabling people to be themselves and work in ways they work best. Our small expert team works alongside other expert people on some of the most ambitious, innovative projects in the country, and we are committed to offering our people a rewarding career journey where you can shape how you grow. We provide a range of flexible working arrangements, operating both formal and informal opportunities to meet individual needs. Our Places and People have a commitment to treat everyone equally, irrespective of your age, sex, sexual orientation, race, colour, nationality, ethnic origin, religion, gender expression, marital or civil partner status, or pregnancy or maternity. If you want to feel listened to and understood in an environment where your opinions count and your ideas are encouraged, you've come to the right place! We are committed to improving the diversity and inclusivity of our team, so that we reflect and understand the people who work, shop, live and spend time at our places. It takes diversity of thinking, cultures, backgrounds and perspectives to create Places People Prefer. We run an anonymised selection process that removes protected characteristics from CV's and cover letters to ensure emphasis is placed on your ability, skills and talent. When you are invited to interview, we will endeavor to provide you with a diverse audience of our expert people. We are also committed to providing an accessible and inclusive workplace, please let us know if you require us to make any reasonable adjustments for your application or during the interview process. Please note that we endeavour to get back to all applicants within 28 days. If you haven't heard from us within this period, please assume that you have been unsuccessful on this occasion.