One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Senior Bid Manager Permanent Location - Home Based Randstad is a leading Global HR consultancy and a partner of choice to clients. We pride ourselves on being a trusted recruitment partner in the technology-driven world of work we live in. By combining our passion for people and the power of innovative technology, we go above and beyond our competitors to create a world class recruitment experience. We are currently recruiting a Senior Bid Manager to take a lead role in the generation of bids across Randstad UK, with a focus on ensuring that the bid process is applied to all bids. A Senior Bid Manager plays a crucial role in driving business growth through successful bid submissions and possessing a combination of strategic thinking, leadership, and technical skills, which is essential for success in this role. This varied role includes bid management of large, outsourced recruitment bids (e.g. Recruitment Process Outsourcing, Managed Service Programmes), and Large Public Sector Framework bids. We are looking for an individual who can work autonomously on their bids, and act as part of a wider team of bid managers for our large-scale strategic opportunities. Responsibilities include: Responsible for all aspects of proposal preparation, ensuring that a high-quality, compliant, and compelling bid is submitted according to customer requirements. Capture and review customer requirements ensuring they are met in the proposal. Collaborate with functional leads to include all necessary information. Writing complex bids, especially RPO talent. Developing a strong understanding of Randstad services, products and solutions, and knowing the tech stack and account management practices involved. Build and manage relationships with internal/external stakeholders to ensure all bids are prepared, managed, and reviewed. Developing the project/bid plan and managing resources and activity to achieve agreed milestone dates. Participate in the formulation of bid strategies and ensure that they are implemented in the bid. Chair meetings for bid kick-offs, solution development and mid-bid updates with internal and external stakeholders. Contribute to opportunity qualification (bid or no bid decisions) based on win probability. Manage the proposal document development process - win themes, storyboarding, graphics, and content. Develop compelling case studies that detail our partnerships with existing clients as well as the development of other bid/sales collateral. Design graphics and presentations to support and enhance our written content. Develop and keep a comprehensive tender library current, making it a central repository of key information for the business. Commitment to staying updated on industry best practices, emerging trends, and evolving bid management techniques through professional development, training, and networking opportunities. Experience/skills/qualifications: Proven experience in a complex bid environment. Demonstrated expertise in managing the end-to-end bid process, including understanding client requirements, developing bid strategies, coordinating resources, and producing high-quality proposals within tight deadlines. Experience in the U.K. Government procurement and Framework bidding would be an advantage. Industry knowledge - a solid understanding of the industry or sector in which the organisation operates, including key competitors, market trends, and client needs. Proven bid and proposal management track record of delivering high quality, high value, persuasive proposals on time. Ideally, APMP qualified to Foundation level (as a minimum). If not formally qualified, then demonstrable experience in a structured approach to Bid Management. Comprehensive experience and knowledge of the bid life cycle. Stakeholder relationship management: ability to build and maintain positive relationships with sales leads, stakeholders, and team members throughout the bid process. Strong interpersonal and communication skills are essential for managing client expectations and resolving issues effectively. Methodical approach, with a high degree of accuracy and attention to detail, can deliver to deadlines and work as part of a team. Excellent written communication skills with the ability to craft compelling proposals, executive summaries, and other written materials. Strong editing and proofreading skills are essential to ensure accuracy and consistency in proposal content. Meticulous attention to detail is critical in bid management to ensure the accuracy and compliance of proposals with client requirements and specifications. Adaptability and resilience: the bid management environment can be fast-paced and unpredictable, requiring adaptability, flexibility, and resilience to manage competing priorities and overcome challenges effectively. Good work ethics and ability to treat documents with confidentiality. Works well under pressure, particularly with deadlines If you feel that you have the experience and passion that we are looking for, reach out or apply for the role today and one of our in-house recruitment specialists will get back to you. Randstad values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on
May 20, 2024
Full time
Senior Bid Manager Permanent Location - Home Based Randstad is a leading Global HR consultancy and a partner of choice to clients. We pride ourselves on being a trusted recruitment partner in the technology-driven world of work we live in. By combining our passion for people and the power of innovative technology, we go above and beyond our competitors to create a world class recruitment experience. We are currently recruiting a Senior Bid Manager to take a lead role in the generation of bids across Randstad UK, with a focus on ensuring that the bid process is applied to all bids. A Senior Bid Manager plays a crucial role in driving business growth through successful bid submissions and possessing a combination of strategic thinking, leadership, and technical skills, which is essential for success in this role. This varied role includes bid management of large, outsourced recruitment bids (e.g. Recruitment Process Outsourcing, Managed Service Programmes), and Large Public Sector Framework bids. We are looking for an individual who can work autonomously on their bids, and act as part of a wider team of bid managers for our large-scale strategic opportunities. Responsibilities include: Responsible for all aspects of proposal preparation, ensuring that a high-quality, compliant, and compelling bid is submitted according to customer requirements. Capture and review customer requirements ensuring they are met in the proposal. Collaborate with functional leads to include all necessary information. Writing complex bids, especially RPO talent. Developing a strong understanding of Randstad services, products and solutions, and knowing the tech stack and account management practices involved. Build and manage relationships with internal/external stakeholders to ensure all bids are prepared, managed, and reviewed. Developing the project/bid plan and managing resources and activity to achieve agreed milestone dates. Participate in the formulation of bid strategies and ensure that they are implemented in the bid. Chair meetings for bid kick-offs, solution development and mid-bid updates with internal and external stakeholders. Contribute to opportunity qualification (bid or no bid decisions) based on win probability. Manage the proposal document development process - win themes, storyboarding, graphics, and content. Develop compelling case studies that detail our partnerships with existing clients as well as the development of other bid/sales collateral. Design graphics and presentations to support and enhance our written content. Develop and keep a comprehensive tender library current, making it a central repository of key information for the business. Commitment to staying updated on industry best practices, emerging trends, and evolving bid management techniques through professional development, training, and networking opportunities. Experience/skills/qualifications: Proven experience in a complex bid environment. Demonstrated expertise in managing the end-to-end bid process, including understanding client requirements, developing bid strategies, coordinating resources, and producing high-quality proposals within tight deadlines. Experience in the U.K. Government procurement and Framework bidding would be an advantage. Industry knowledge - a solid understanding of the industry or sector in which the organisation operates, including key competitors, market trends, and client needs. Proven bid and proposal management track record of delivering high quality, high value, persuasive proposals on time. Ideally, APMP qualified to Foundation level (as a minimum). If not formally qualified, then demonstrable experience in a structured approach to Bid Management. Comprehensive experience and knowledge of the bid life cycle. Stakeholder relationship management: ability to build and maintain positive relationships with sales leads, stakeholders, and team members throughout the bid process. Strong interpersonal and communication skills are essential for managing client expectations and resolving issues effectively. Methodical approach, with a high degree of accuracy and attention to detail, can deliver to deadlines and work as part of a team. Excellent written communication skills with the ability to craft compelling proposals, executive summaries, and other written materials. Strong editing and proofreading skills are essential to ensure accuracy and consistency in proposal content. Meticulous attention to detail is critical in bid management to ensure the accuracy and compliance of proposals with client requirements and specifications. Adaptability and resilience: the bid management environment can be fast-paced and unpredictable, requiring adaptability, flexibility, and resilience to manage competing priorities and overcome challenges effectively. Good work ethics and ability to treat documents with confidentiality. Works well under pressure, particularly with deadlines If you feel that you have the experience and passion that we are looking for, reach out or apply for the role today and one of our in-house recruitment specialists will get back to you. Randstad values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on
Team Resources Officer - Permanent Location: South East (Hybrid) Package: £Negotiable As a business we've grown exceptionally over the last few years, now sitting at over 3,000 staff we've got no plans to slow down anytime soon. This role is brand new and comes following several internal promotions within the Team Resources (HR) Team As we continue to grow via both organic and in-organic means we're looking to strengthen our TR team to ensure the service to managers across our businesses remains at a high level. As a group we have a fantastically engaged management team, with all areas of that looking to drive outcomes in the best interests of both our clients and our staff. With particular focus on the TR team, we're a friendly team, one that engages to support the business rather than run it and are looking for you to slot into this kind of environment and help deliver positive outcomes to the business. On a day to day basis you'll be: Supporting the TR Business Partner in providing a professional, comprehensive and pro-active TR service to the businesses in your region Providing support across best practice, guidance and where required training and coaching managers Championing the TR agenda to ensure it supports the businesses growth, capabilities and engages with business managers Supporting with TUPE's and more general day to day TR related matters What's on offer: You'll get exposure to every area TR, full support to continue your qualifications and development and some wonderful opportunities to get involved in projects across the group (we've got several already going on) From a career prospective we're growing and doing so rapidly, so as we grow we promote and develop our team accordingly. Fully funded professional qualifications and wider training A developing benefits package that includes all the normal benefits (pension, holidays, DIS) with an annual Share Save Scheme and wider flexible benefits post probation What we're looking for: A solid grounding in a Generalist TR role combined with CIPD Level 3+ (Or equivalent). We're flexible though as we understand how busy TR is, so if you haven't gotten round to completing your study's we'd be delighted to talk to you. Working knowledge of TUPE processes would be beneficial due to the nature of our growth. You'll need to be able to multi-task and problem solve A full driving licence - with this role you'll need to hop from site to site when required to support the managers
May 20, 2024
Full time
Team Resources Officer - Permanent Location: South East (Hybrid) Package: £Negotiable As a business we've grown exceptionally over the last few years, now sitting at over 3,000 staff we've got no plans to slow down anytime soon. This role is brand new and comes following several internal promotions within the Team Resources (HR) Team As we continue to grow via both organic and in-organic means we're looking to strengthen our TR team to ensure the service to managers across our businesses remains at a high level. As a group we have a fantastically engaged management team, with all areas of that looking to drive outcomes in the best interests of both our clients and our staff. With particular focus on the TR team, we're a friendly team, one that engages to support the business rather than run it and are looking for you to slot into this kind of environment and help deliver positive outcomes to the business. On a day to day basis you'll be: Supporting the TR Business Partner in providing a professional, comprehensive and pro-active TR service to the businesses in your region Providing support across best practice, guidance and where required training and coaching managers Championing the TR agenda to ensure it supports the businesses growth, capabilities and engages with business managers Supporting with TUPE's and more general day to day TR related matters What's on offer: You'll get exposure to every area TR, full support to continue your qualifications and development and some wonderful opportunities to get involved in projects across the group (we've got several already going on) From a career prospective we're growing and doing so rapidly, so as we grow we promote and develop our team accordingly. Fully funded professional qualifications and wider training A developing benefits package that includes all the normal benefits (pension, holidays, DIS) with an annual Share Save Scheme and wider flexible benefits post probation What we're looking for: A solid grounding in a Generalist TR role combined with CIPD Level 3+ (Or equivalent). We're flexible though as we understand how busy TR is, so if you haven't gotten round to completing your study's we'd be delighted to talk to you. Working knowledge of TUPE processes would be beneficial due to the nature of our growth. You'll need to be able to multi-task and problem solve A full driving licence - with this role you'll need to hop from site to site when required to support the managers
Summary of role Our Hall & Kay business is a leading provider of complex fire protection and security solutions, committed to delivering innovative and reliable services to our customers. Due to strategic growth we are seeking a dynamic and experienced Business Development Manager to join our Team operating within the London & South East Area. You will be instrumental in growing the fire detection/protection business by responding to opportunities, prospecting and generating new business from various sectors. Location: Your office base will be St Magnus House, 3 Lower Thames Street, London EC3R 6HD however we offer hybrid working so your working week may involve a couple of days in the office, a couple of days working from home and 1 on the road visiting clients. What you will be doing Identify and secure the required fire business effectively from new and existing clients to achieve and exceed agreed sales targets. Respond and track effectively all allocated sales leads and prospects. Provide and maintain accurate forecasts, prospects lists / quote bank and sales status reports as required. Maintain a close working relationship with key customers, contractors, and other stakeholders. Adhere to all company processes, rules, regulations, and policies. Carry out any other sales duties as and when required by the management team. Achieve monthly and quarterly sales and activity targets. Manage a pipeline of outstanding quotations to ensure monthly targets are met. Target regional multiple site prospects within your defined geographical area. Accurately prepare and present contracts and associated paperwork to prospective clients. Attend all meetings, tele-appointment sessions and training courses deemed to be necessary by the Company. What we will need from you Proven fire detection & protection sales experience. Technical, solution sales background. You will have a consultative sales approach and therefore a knowledge or under-standing of fire detection & protection systems which is essential. PC Literacy with knowledge of Microsoft products. UK Driving License. Comprehensive knowledge of Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Risk Assessment Method Statement (RAMS). Must be articulate and literate, with excellent communication and listening skills to be able to influence across multifunctional divisions and stakeholders. Needs to be self-motivated and able to work under pressure. You will be customer focused, results and target driven achiever with endless enthusiasm and commitment. If you are a results-orientated individual with a natural aptitude to chase leads and drive business growth this will be an ideal opportunity for you to thrive. What you can expect in return Competitive & negotiable salary 25 days holiday + opportunity to buy/sell holiday Company pension scheme £5k per annum car allowance OTE Bonus How to apply Please submit a tailored CV detailing your experience relevant to this role. Company information The Hall & Kay way it s a people thing. At Hall & Kay, we deliver complex fire protection and security solutions. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built last relationships with some of the UK s most respected companies.
May 20, 2024
Full time
Summary of role Our Hall & Kay business is a leading provider of complex fire protection and security solutions, committed to delivering innovative and reliable services to our customers. Due to strategic growth we are seeking a dynamic and experienced Business Development Manager to join our Team operating within the London & South East Area. You will be instrumental in growing the fire detection/protection business by responding to opportunities, prospecting and generating new business from various sectors. Location: Your office base will be St Magnus House, 3 Lower Thames Street, London EC3R 6HD however we offer hybrid working so your working week may involve a couple of days in the office, a couple of days working from home and 1 on the road visiting clients. What you will be doing Identify and secure the required fire business effectively from new and existing clients to achieve and exceed agreed sales targets. Respond and track effectively all allocated sales leads and prospects. Provide and maintain accurate forecasts, prospects lists / quote bank and sales status reports as required. Maintain a close working relationship with key customers, contractors, and other stakeholders. Adhere to all company processes, rules, regulations, and policies. Carry out any other sales duties as and when required by the management team. Achieve monthly and quarterly sales and activity targets. Manage a pipeline of outstanding quotations to ensure monthly targets are met. Target regional multiple site prospects within your defined geographical area. Accurately prepare and present contracts and associated paperwork to prospective clients. Attend all meetings, tele-appointment sessions and training courses deemed to be necessary by the Company. What we will need from you Proven fire detection & protection sales experience. Technical, solution sales background. You will have a consultative sales approach and therefore a knowledge or under-standing of fire detection & protection systems which is essential. PC Literacy with knowledge of Microsoft products. UK Driving License. Comprehensive knowledge of Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Risk Assessment Method Statement (RAMS). Must be articulate and literate, with excellent communication and listening skills to be able to influence across multifunctional divisions and stakeholders. Needs to be self-motivated and able to work under pressure. You will be customer focused, results and target driven achiever with endless enthusiasm and commitment. If you are a results-orientated individual with a natural aptitude to chase leads and drive business growth this will be an ideal opportunity for you to thrive. What you can expect in return Competitive & negotiable salary 25 days holiday + opportunity to buy/sell holiday Company pension scheme £5k per annum car allowance OTE Bonus How to apply Please submit a tailored CV detailing your experience relevant to this role. Company information The Hall & Kay way it s a people thing. At Hall & Kay, we deliver complex fire protection and security solutions. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built last relationships with some of the UK s most respected companies.
We have a fantastic and exciting opportunity, we are currently recruiting a Front Of House receptionist to join our STARS team. Working for one of our high-profile clients in Bristol, BS34 7PA. STARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service. Monday - Thursday 07:30 - 16:00 Fridays - 07:30 - 12:00 About the Role Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer's people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises. We combine best in class, impeccable front of house services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients. Learn more about the Security Trained Assistance and Reception Services (STARS) Programme here: services/on-site/stars/ Responsibilities Meet and greet all staff, visitors and contractors in a professional and personable manner Deliver a consistently high-end customer focused experience Embody a high-performance approach and encourage colleagues to do the same Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work Assist in emergency situations Provide timely and accurate information Respond appropriately to varying and fast changing priorities Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.) Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation. Essential Skills Highest quality personal appearance Flexible, professional and adept at working under pressure Outstanding written, verbal and oral communication skills Customer oriented with a passion for high-level service Working knowledge of administrative computer packages Polite and proactive Punctual and trustworthy Able to use initiative and highly adaptable Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on 5-Year checkable work history SC clearance (we will assist to gain) DE&I Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars, how you join us and develop your career, the way we lead our teams fair pay and benefits. To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more. If you want to learn more visit our website. Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
May 20, 2024
Full time
We have a fantastic and exciting opportunity, we are currently recruiting a Front Of House receptionist to join our STARS team. Working for one of our high-profile clients in Bristol, BS34 7PA. STARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service. Monday - Thursday 07:30 - 16:00 Fridays - 07:30 - 12:00 About the Role Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer's people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises. We combine best in class, impeccable front of house services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients. Learn more about the Security Trained Assistance and Reception Services (STARS) Programme here: services/on-site/stars/ Responsibilities Meet and greet all staff, visitors and contractors in a professional and personable manner Deliver a consistently high-end customer focused experience Embody a high-performance approach and encourage colleagues to do the same Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work Assist in emergency situations Provide timely and accurate information Respond appropriately to varying and fast changing priorities Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.) Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation. Essential Skills Highest quality personal appearance Flexible, professional and adept at working under pressure Outstanding written, verbal and oral communication skills Customer oriented with a passion for high-level service Working knowledge of administrative computer packages Polite and proactive Punctual and trustworthy Able to use initiative and highly adaptable Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on 5-Year checkable work history SC clearance (we will assist to gain) DE&I Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars, how you join us and develop your career, the way we lead our teams fair pay and benefits. To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more. If you want to learn more visit our website. Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs. We are looking for an experienced Trainer to join our Learning and Development Team who shares our values and wants to be part of a company that recognises individual strengths and talent. If you are passionate about learning and developing our staff to be the best they can be, creating inspiring and innovative training courses and materials, then we would love to hear from you! The role is varied with travel throughout the company across our many services in the Central and North regions of the UK as well as some home working and office working. You will be expected to travel to deliver face to face training, occasional overnight stays, alongside virtual training to supplement our comprehensive training programme offered to all staff. Main Responsibilities To support the Learning and Development function to deliver quality learning and development as part of our comprehensive training programme to all staff in their roles. The post requires travelling across the business in all regions to deliver face-to-face training, alongside virtual classroom training to support our comprehensive training programme for all staff. The hours will be variable and may include evenings and weekends too. To support the Lead Trainer to develop and deliver course materials which are current, evidence based, aligned with Eden Future's core values, legislation, and the requirements of the Care Quality Commission. Deliver outstanding teaching and learning that is differentiated, impactful and innovative. Encourage, motivate and engage staff in their learning and development. Support the Learning and Development Manager in the delivery of the annual training plan Deliver mandatory and statutory training to new and existing staff, in any of our locations across the UK. Training includes, but is not limited to: Induction core modules including Active Support, Safeguarding Adults and Medication. First Aid at Work Moving and Handling theory and practical Positive Behaviour Support (PBS) Maybo Conflict Management modules Trauma informed care Any other courses as/when required Research, review and update all training materials embedding new legislation, policies and practices as delegated by the Lead Trainer Work collaboratively with operational teams to deliver service specific training in line with the Training needs Analysis (TNA), monitoring bookings and attendance Undertake continuing professional development (CPD) through research and attending relevant training, including Adult Care specific and andragogy principles and service visits Undertake Train the Trainer courses and re accreditation where required eg First Aid; Maybo Provide appropriate learning and development support to staff across the organisation where needed i.e. dyslexia, visual difficulties, physical needs Demonstrate and embed Eden Future's values which align to our People Strategy Maintain expected professional and performance standards escalating these when necessary Undertake Trainer admin duties such as maintaining registers, recording DNA and cancellations and claiming certificate. Completing other duties as determined by the Lead Trainer, within the general scope of the post The Ideal Candidate Previous experience of delivering training in an Adult Social Care setting (Essential) Knowledge of Healthcare/Social Care subjects, research and developments within the Adult Social Care sector (Essential) Qualifications in Teaching/Training/Adult Social Care (Desirable) Experience working with Learner Management systems and e-learning platforms Proficiency in designing training materials including PowerPoint and use of Microsoft Teams for delivery Proficient in MS Office Ability to work in a fast-paced environment and across multiple sites based on business needs Strong written and verbal communication skills and adaptability to talk to individuals at all levels, as well as senior stakeholders across the business A team player who engages well with others Car driver with access to own vehicle Driven to deliver innovative, stimulating and engaging training sessions Ability to support individuals with their learning needs such as visual and auditory difficulties, dyslexia and other needs Energetic and delivery focused Flexible and adaptable to change Passionate about delivering a first-class service
May 20, 2024
Full time
We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs. We are looking for an experienced Trainer to join our Learning and Development Team who shares our values and wants to be part of a company that recognises individual strengths and talent. If you are passionate about learning and developing our staff to be the best they can be, creating inspiring and innovative training courses and materials, then we would love to hear from you! The role is varied with travel throughout the company across our many services in the Central and North regions of the UK as well as some home working and office working. You will be expected to travel to deliver face to face training, occasional overnight stays, alongside virtual training to supplement our comprehensive training programme offered to all staff. Main Responsibilities To support the Learning and Development function to deliver quality learning and development as part of our comprehensive training programme to all staff in their roles. The post requires travelling across the business in all regions to deliver face-to-face training, alongside virtual classroom training to support our comprehensive training programme for all staff. The hours will be variable and may include evenings and weekends too. To support the Lead Trainer to develop and deliver course materials which are current, evidence based, aligned with Eden Future's core values, legislation, and the requirements of the Care Quality Commission. Deliver outstanding teaching and learning that is differentiated, impactful and innovative. Encourage, motivate and engage staff in their learning and development. Support the Learning and Development Manager in the delivery of the annual training plan Deliver mandatory and statutory training to new and existing staff, in any of our locations across the UK. Training includes, but is not limited to: Induction core modules including Active Support, Safeguarding Adults and Medication. First Aid at Work Moving and Handling theory and practical Positive Behaviour Support (PBS) Maybo Conflict Management modules Trauma informed care Any other courses as/when required Research, review and update all training materials embedding new legislation, policies and practices as delegated by the Lead Trainer Work collaboratively with operational teams to deliver service specific training in line with the Training needs Analysis (TNA), monitoring bookings and attendance Undertake continuing professional development (CPD) through research and attending relevant training, including Adult Care specific and andragogy principles and service visits Undertake Train the Trainer courses and re accreditation where required eg First Aid; Maybo Provide appropriate learning and development support to staff across the organisation where needed i.e. dyslexia, visual difficulties, physical needs Demonstrate and embed Eden Future's values which align to our People Strategy Maintain expected professional and performance standards escalating these when necessary Undertake Trainer admin duties such as maintaining registers, recording DNA and cancellations and claiming certificate. Completing other duties as determined by the Lead Trainer, within the general scope of the post The Ideal Candidate Previous experience of delivering training in an Adult Social Care setting (Essential) Knowledge of Healthcare/Social Care subjects, research and developments within the Adult Social Care sector (Essential) Qualifications in Teaching/Training/Adult Social Care (Desirable) Experience working with Learner Management systems and e-learning platforms Proficiency in designing training materials including PowerPoint and use of Microsoft Teams for delivery Proficient in MS Office Ability to work in a fast-paced environment and across multiple sites based on business needs Strong written and verbal communication skills and adaptability to talk to individuals at all levels, as well as senior stakeholders across the business A team player who engages well with others Car driver with access to own vehicle Driven to deliver innovative, stimulating and engaging training sessions Ability to support individuals with their learning needs such as visual and auditory difficulties, dyslexia and other needs Energetic and delivery focused Flexible and adaptable to change Passionate about delivering a first-class service
We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo covering South Stafford and Wolverhampton areas. This role is working full time over the 7 days a week you must be fully flexible to work during all opening hours, paying between £27K- £29K depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Assistant Manager also known as our Club Operations Manager, you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS My Eva - an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including - Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses In-house training - IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Pension Scheme Your Responsibilities as Part of Our Team Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager Make sure all departments are operating in strict accordance with Buzz Bingo's Operating Manuals, standards and procedures Seek opportunities to recognise and appreciate those that go the extra mile Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Direct, delegate, coach, and support team members to ensure activities are coordinated to achieve results and support the consistent delivery of the Buzz Bingo brand Make sure the Buzz Bingo brand is represented throughout the Club as specified by communications and brand compliance instructions Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery Deliver an exceptional food and beverage offering, where the quality and service is outstanding Providing performance expectations through regular feedback for members of the team Complete all departmental audits as required by the business Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development You can demonstrate effective performance management ability You have evidence of being able to manage and drive new initiatives through others Evidence of leading, and coaching a team to deliver exceptional customer service You can demonstrate effective performance management ability Applicants must be 18+
May 20, 2024
Full time
We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo covering South Stafford and Wolverhampton areas. This role is working full time over the 7 days a week you must be fully flexible to work during all opening hours, paying between £27K- £29K depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Assistant Manager also known as our Club Operations Manager, you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS My Eva - an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including - Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses In-house training - IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Pension Scheme Your Responsibilities as Part of Our Team Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager Make sure all departments are operating in strict accordance with Buzz Bingo's Operating Manuals, standards and procedures Seek opportunities to recognise and appreciate those that go the extra mile Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Direct, delegate, coach, and support team members to ensure activities are coordinated to achieve results and support the consistent delivery of the Buzz Bingo brand Make sure the Buzz Bingo brand is represented throughout the Club as specified by communications and brand compliance instructions Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery Deliver an exceptional food and beverage offering, where the quality and service is outstanding Providing performance expectations through regular feedback for members of the team Complete all departmental audits as required by the business Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development You can demonstrate effective performance management ability You have evidence of being able to manage and drive new initiatives through others Evidence of leading, and coaching a team to deliver exceptional customer service You can demonstrate effective performance management ability Applicants must be 18+
Technical Trainer Do you have a keen desire to develop others? Why not join our dynamic team to shape the future of learning through innovative and engaging training! This virtual role offers flexibility to work both virtually and from one of our offices in the South Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Main point of contact for CII Content Serve and development of on-line learning pathways to ensure colleagues are competent and have the technical know-how required for their roles Actively support and collaborate with internal colleagues to identify training needs and develop learning pathways tailored to specific audiences Collaboration with the external online content provider eg: CII Content Serve to ensure seamless integration into Workday. Main contact for troubleshooting of any potential issues relating to Content Serve to ensure quality and functionality of the online content is maintained Support with the assessment of colleagues' knowledge and understanding on regulatory, technical and business matters Supporting the co-ordination and execution of training initiatives and the embedding of knowledge to maximise learning and colleague/business outcomes Supporting colleagues and driving continuous improvement across regulatory, policy and operational training Support the Training Manager in ensuring that training strategy is translated into local actions and implemented on time and within budget Actively participate in training and governance meetings to ensure issues are highlighted and recommendations for improvements are communicated Work with Training and Governance colleagues as needed to support CPD requirements under the T&C policy How this opportunity is different A unique opportunity to join a busy Training team has arisen. The person in this role will be part of a team designing and delivering Technical Insurance training. You will be working independently as well as part of a team to deliver training to Skills and experience that will lead to success Collaborative approach, with the ability to operate in a matrix management environment with a desire to influence the development and delivery of a variety of training initiatives. Strong stakeholder management skills, capable of building and managing relationships at senior levels within the organisation as well as with external training providers. Proficient in structuring training content and Learning pathways for optimum online and/or face to face consumption, including organising content into digestible sections and using multimedia elements like videos, animation, and recordings to enhance knowledge comprehension and retention. User Experience Design - knowledgeable and able to design easily digestible, engaging, and relevant online training aligned to organisation priorities. Experience in implementing various online interactive techniques, such as polls, quizzes, word clouds and breakout sessions to promote active participation and retention during sessions. Effective communication skills - proficient in conveying complex topics clearly and engagingly through virtual platforms, fostering a conducive learning environment. Strong interpersonal skills with the ability to communicate well across varying levels of the organisation. Enthusiastic team player with a 'can do' attitude who is able to work with others and where appropriate motivate and inspire the team to achieve success. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 20, 2024
Full time
Technical Trainer Do you have a keen desire to develop others? Why not join our dynamic team to shape the future of learning through innovative and engaging training! This virtual role offers flexibility to work both virtually and from one of our offices in the South Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Main point of contact for CII Content Serve and development of on-line learning pathways to ensure colleagues are competent and have the technical know-how required for their roles Actively support and collaborate with internal colleagues to identify training needs and develop learning pathways tailored to specific audiences Collaboration with the external online content provider eg: CII Content Serve to ensure seamless integration into Workday. Main contact for troubleshooting of any potential issues relating to Content Serve to ensure quality and functionality of the online content is maintained Support with the assessment of colleagues' knowledge and understanding on regulatory, technical and business matters Supporting the co-ordination and execution of training initiatives and the embedding of knowledge to maximise learning and colleague/business outcomes Supporting colleagues and driving continuous improvement across regulatory, policy and operational training Support the Training Manager in ensuring that training strategy is translated into local actions and implemented on time and within budget Actively participate in training and governance meetings to ensure issues are highlighted and recommendations for improvements are communicated Work with Training and Governance colleagues as needed to support CPD requirements under the T&C policy How this opportunity is different A unique opportunity to join a busy Training team has arisen. The person in this role will be part of a team designing and delivering Technical Insurance training. You will be working independently as well as part of a team to deliver training to Skills and experience that will lead to success Collaborative approach, with the ability to operate in a matrix management environment with a desire to influence the development and delivery of a variety of training initiatives. Strong stakeholder management skills, capable of building and managing relationships at senior levels within the organisation as well as with external training providers. Proficient in structuring training content and Learning pathways for optimum online and/or face to face consumption, including organising content into digestible sections and using multimedia elements like videos, animation, and recordings to enhance knowledge comprehension and retention. User Experience Design - knowledgeable and able to design easily digestible, engaging, and relevant online training aligned to organisation priorities. Experience in implementing various online interactive techniques, such as polls, quizzes, word clouds and breakout sessions to promote active participation and retention during sessions. Effective communication skills - proficient in conveying complex topics clearly and engagingly through virtual platforms, fostering a conducive learning environment. Strong interpersonal skills with the ability to communicate well across varying levels of the organisation. Enthusiastic team player with a 'can do' attitude who is able to work with others and where appropriate motivate and inspire the team to achieve success. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
HR Advisor (Maternity Cover) Sunderland Monday to Friday £37,000 - £40,000 Depending on experience Reporting directly to the Plant Manager, Sunderland and HR Director, China, the role requires a versatile, diverse and experienced HR Advisor who has a proven successful record of leading and delivering all aspects of HR to join us on a temporary basis for Maternity cover. Main Duties/Responsibilities include: Take responsibility of the full recruitment process across the business and manage ongoing recruitment requirements. Continuously monitor existing HR policies and procedures to drive performance and mitigate disputes and implement new policies and procedures and change where necessary. Implement, operate and monitor HR practices, policies and procedures which are legally compliant and best practice for the business interests. Management of informal and formal employee relations including dispute resolution, discipline, grievance, absence management and performance management. Provide first line advice on current and existing HR matters to all line management employees, support fellow managers at meetings when and if required. Working alongside all departments to co-ordinate training, learning and development. Develop and oversee the appraisal program for all employees, to ensure it drives high performance within teams. Take responsibility of the employee onboarding program including, induction and training, supported by the management team. Assist Finance and applicable third parties with payroll queries and provide payroll related information when required. Communicate with Head Office on HR related matters. Deliver on the company and department KPI's. Manage employee data internally through HR Management Systems. Where and when necessary work with external third parties, connected to the Company Provide data, insight and recommendations on HR initiatives that can be leverages to strengthen business results. Actively assist with HR projects including wellbeing, employee engagement, reward and recognition, salary benchmarking and diversity etc. To adhere to all Company Policies and Procedures and the Company Health and Safety Policy at all times To carry out any other reasonable duties as requested by the Plant Manager/HR Director To represent the Company in a positive and professional manner at all times. Requirements Prioritisation and time management Proven track record as a HR generalist, ideally in a fast paced manufacturing environment CIPD qualified Up to date knowledge of employment law Ability to communicate to all levels, internally and externally Experience of using HR management systems Problem solving skills Recruitment and selection experience Ability to innovate and create process and procedures Experience of designing, and writing HR policies, procedures and contracts of employment Ability to support Management Adaptability & flexibility - willing to work on a variety of projects.
May 20, 2024
Full time
HR Advisor (Maternity Cover) Sunderland Monday to Friday £37,000 - £40,000 Depending on experience Reporting directly to the Plant Manager, Sunderland and HR Director, China, the role requires a versatile, diverse and experienced HR Advisor who has a proven successful record of leading and delivering all aspects of HR to join us on a temporary basis for Maternity cover. Main Duties/Responsibilities include: Take responsibility of the full recruitment process across the business and manage ongoing recruitment requirements. Continuously monitor existing HR policies and procedures to drive performance and mitigate disputes and implement new policies and procedures and change where necessary. Implement, operate and monitor HR practices, policies and procedures which are legally compliant and best practice for the business interests. Management of informal and formal employee relations including dispute resolution, discipline, grievance, absence management and performance management. Provide first line advice on current and existing HR matters to all line management employees, support fellow managers at meetings when and if required. Working alongside all departments to co-ordinate training, learning and development. Develop and oversee the appraisal program for all employees, to ensure it drives high performance within teams. Take responsibility of the employee onboarding program including, induction and training, supported by the management team. Assist Finance and applicable third parties with payroll queries and provide payroll related information when required. Communicate with Head Office on HR related matters. Deliver on the company and department KPI's. Manage employee data internally through HR Management Systems. Where and when necessary work with external third parties, connected to the Company Provide data, insight and recommendations on HR initiatives that can be leverages to strengthen business results. Actively assist with HR projects including wellbeing, employee engagement, reward and recognition, salary benchmarking and diversity etc. To adhere to all Company Policies and Procedures and the Company Health and Safety Policy at all times To carry out any other reasonable duties as requested by the Plant Manager/HR Director To represent the Company in a positive and professional manner at all times. Requirements Prioritisation and time management Proven track record as a HR generalist, ideally in a fast paced manufacturing environment CIPD qualified Up to date knowledge of employment law Ability to communicate to all levels, internally and externally Experience of using HR management systems Problem solving skills Recruitment and selection experience Ability to innovate and create process and procedures Experience of designing, and writing HR policies, procedures and contracts of employment Ability to support Management Adaptability & flexibility - willing to work on a variety of projects.
Experienced Recruitment Consultant 055 is extremely pleased to work with a Recruitment business based in Central London who is currently looking for senior personnel to join their growing team. Due to their recent results my client is looking to hire motivated and enthusiastic individuals with a proven track record. The Company Ambitions and fast growing agency specialized in the London market, proud (and rightly so!) of their achievement in the last few years. They offer an extremely pleasant and entrepreneurial atmosphere. They offer great structure, atmosphere and career paths. Extremely supportive through all of your career, with ad hoc training provided to encourage your ambition. My client works with businesses in the private and public sector, and they provide staffing solutions for their support and operations needs. The Role: You will be part of a team working on temp and permanent markets, covering the London area. With the support of your team and managers you will look after the entire recruitment cycle, from business development to resourcing. You will become a recognized specialist in your sector and you will be regarded as the best consultant in your area. You will have the opportunity to meet clients on a regular basis, as it is a strong belief of the business to build long term strategies with their business partners. As you will engage more and more with the business you will have the opportunity (if you wish) to mentor and then lead a team of consultants, passing your knowledge and experience. Requirements: 2 plus years experience in recruitment, permanent or contract. Ambitions and motivated Proven track record in previous role Confident and driven by success Sales Driven
May 20, 2024
Full time
Experienced Recruitment Consultant 055 is extremely pleased to work with a Recruitment business based in Central London who is currently looking for senior personnel to join their growing team. Due to their recent results my client is looking to hire motivated and enthusiastic individuals with a proven track record. The Company Ambitions and fast growing agency specialized in the London market, proud (and rightly so!) of their achievement in the last few years. They offer an extremely pleasant and entrepreneurial atmosphere. They offer great structure, atmosphere and career paths. Extremely supportive through all of your career, with ad hoc training provided to encourage your ambition. My client works with businesses in the private and public sector, and they provide staffing solutions for their support and operations needs. The Role: You will be part of a team working on temp and permanent markets, covering the London area. With the support of your team and managers you will look after the entire recruitment cycle, from business development to resourcing. You will become a recognized specialist in your sector and you will be regarded as the best consultant in your area. You will have the opportunity to meet clients on a regular basis, as it is a strong belief of the business to build long term strategies with their business partners. As you will engage more and more with the business you will have the opportunity (if you wish) to mentor and then lead a team of consultants, passing your knowledge and experience. Requirements: 2 plus years experience in recruitment, permanent or contract. Ambitions and motivated Proven track record in previous role Confident and driven by success Sales Driven
Recruitment & Resource Assistant - City of London Recruitment & Resource Assistant Location : City of London Industry : Financial Contract Type : Permanent Salary : Up to 36,000 per annum Working Pattern : Full Time Our client, an award-winning professional trustee company, is seeking a Recruitment & Resource Assistant to join their dynamic team in the City of London. About the Company : Our client provides professional pensions trusteeship, scheme secretarial, and associated governance services for occupational pension schemes. With a strong commitment to collaborative and pragmatic solutions, they support trustees and sponsors in managing their schemes within a challenging regulatory environment. Their 160+ team consists of professionals from diverse backgrounds, creating a governance powerhouse that combines legal, consultancy, investment, project management, administrative, and business skills. Job Summary : As the Recruitment & Resource Assistant, you will work closely with the Resource Manager to ensure that schemes and projects are adequately resourced with skilled professionals. This involves tracking, monitoring, and updating the resource data, as well as coordinating recruitment activities to meet talent-specific role requirements. Responsibilities : Recruitment : Organise and arrange recruitment interviews, ensuring interviewers have all relevant information and interviewees are well-informed. Maintain accurate candidate records in the applicant tracking system (ATS) with a focus on data integrity and compliance. Assist with recruitment-related reporting and metrics tracking, providing regular updates to the HR team and management. Manage the recruitment mailbox and ensure timely communication with applicants. Update the company's career site with current job openings and accurate job descriptions. Workforce Pension Scheme Resource : Support the Resource Manager with the development of client-facing portfolios. Maintain and update the Resource-Use schedule, matching professional staff to Scheme teams. Prepare Board Delegations and ensure timely updates for Schemes and Scheme Teams. Monitor chargeable and non-chargeable hours, flagging any resource under or over-utilisation. Provide regular performance and productivity data to support the development of products and services. Participate in the selection of resource allocation, focusing on high-performing profiles. Collaborate with the Resourcing Manager in implementing new Resourcing software. Requirements : Previous experience in an Admin or HR role, preferably within a professional services firm. Strong project management and organisational skills. Familiarity with applicant tracking systems (ATS) and project management software. Excellent written and verbal communication skills. Ability to multitask and meet deadlines in a fast-paced environment. Strong attention to detail and ability to produce accurate written work. Proficiency in Microsoft Excel, PowerPoint, and Word, including advanced functions. If you are a confident and adaptable individual with a passion for recruitment, this is the perfect opportunity for you to take the next step in your career. Join our client's dynamic and collaborative team, and contribute to their mission of delivering exceptional pension scheme governance. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 20, 2024
Full time
Recruitment & Resource Assistant - City of London Recruitment & Resource Assistant Location : City of London Industry : Financial Contract Type : Permanent Salary : Up to 36,000 per annum Working Pattern : Full Time Our client, an award-winning professional trustee company, is seeking a Recruitment & Resource Assistant to join their dynamic team in the City of London. About the Company : Our client provides professional pensions trusteeship, scheme secretarial, and associated governance services for occupational pension schemes. With a strong commitment to collaborative and pragmatic solutions, they support trustees and sponsors in managing their schemes within a challenging regulatory environment. Their 160+ team consists of professionals from diverse backgrounds, creating a governance powerhouse that combines legal, consultancy, investment, project management, administrative, and business skills. Job Summary : As the Recruitment & Resource Assistant, you will work closely with the Resource Manager to ensure that schemes and projects are adequately resourced with skilled professionals. This involves tracking, monitoring, and updating the resource data, as well as coordinating recruitment activities to meet talent-specific role requirements. Responsibilities : Recruitment : Organise and arrange recruitment interviews, ensuring interviewers have all relevant information and interviewees are well-informed. Maintain accurate candidate records in the applicant tracking system (ATS) with a focus on data integrity and compliance. Assist with recruitment-related reporting and metrics tracking, providing regular updates to the HR team and management. Manage the recruitment mailbox and ensure timely communication with applicants. Update the company's career site with current job openings and accurate job descriptions. Workforce Pension Scheme Resource : Support the Resource Manager with the development of client-facing portfolios. Maintain and update the Resource-Use schedule, matching professional staff to Scheme teams. Prepare Board Delegations and ensure timely updates for Schemes and Scheme Teams. Monitor chargeable and non-chargeable hours, flagging any resource under or over-utilisation. Provide regular performance and productivity data to support the development of products and services. Participate in the selection of resource allocation, focusing on high-performing profiles. Collaborate with the Resourcing Manager in implementing new Resourcing software. Requirements : Previous experience in an Admin or HR role, preferably within a professional services firm. Strong project management and organisational skills. Familiarity with applicant tracking systems (ATS) and project management software. Excellent written and verbal communication skills. Ability to multitask and meet deadlines in a fast-paced environment. Strong attention to detail and ability to produce accurate written work. Proficiency in Microsoft Excel, PowerPoint, and Word, including advanced functions. If you are a confident and adaptable individual with a passion for recruitment, this is the perfect opportunity for you to take the next step in your career. Join our client's dynamic and collaborative team, and contribute to their mission of delivering exceptional pension scheme governance. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are seeking a passionate and experienced Learning and Development Manager to join Aston Martin on a 14-month fixed-term basis covering a parental leave contract at our Gaydon HQ with monthly travel to St Athan. As a key member of our team, you will have the opportunity to drive impactful learning initiatives and contribute to Aston Martin' exciting future, our vision of becoming the world's most desirable ultra-luxury British brand as well as a Great Place to Work. SPARK - IGNITE - ACCELERATE Three words, three particularly important initiatives that our next L&D manager will be heavily involved in and contribute towards. SPARK is our performance enablement process. It is about providing greater accountability to achieve positive business results by reinforcing and embedding our values through candid feedback. You will play a critical role in ensuring SPARK achieves its intended objectives. IGNITE is our first line manager training course. Each cohort embarks on a 6-month leadership development journey. You will be by their side to get the best out of the program. ACCELERATE is our senior leader development program. We are in the process of developing a broad experience for our leaders to drive sustainable performance and engage our people to help us deliver Aston Martin's strategy. You will be instrumental in developing this program. In short, your remit would be critical for enhancing the capabilities of our employees in line with Aston Martin's business strategy and future needs. This role aims to develop and support the implementation of a shared L&D strategy across the business, alongside critical talent management work streams such as employee engagement, career development, succession planning, equity, diversity, and inclusion. Aston Martin places significant importance in our Early Career programs. You will ensure our Early Career programmes are of high quality to feed the talent pipeline by providing meaningful employee experience. You will be line managing an Early Careers Partner, and report directly to the Head of Leadership and Culture. You will be expected to be practical and hands-on, roll up your sleeves, and get involved. You will collaborate, manage multiple stakeholders, and deliver results through effective partnerships with HR Business Partners. You will be expected to have: Previous experience in designing learning initiatives and managing end-to-end learner journeys. Excellent communication, presentation, and coaching skills. Resilience and can-do attitude. Strong analytical skills and proficiency in Microsoft Office. Relevant qualifications in learning and development or organisational psychology Experience in the automotive or luxury industry (preferred). The role is Monday - Thursday 8am - 5pm and Friday 8am -1pm, with the expectation to be in the office 3 days a week and attend virtual and in-person events as and when the business requires. Don't miss out on this exciting opportunity to join Aston Martin and make a meaningful impact on a renowned brand. Apply now and be part of a team that lives the Aston Martin values: Unity, Openness, Trust, Ownership, Courage. Apply today by clicking on the 'apply now' button. Belong at Aston Martin We understand that the incredible beauty, craft, and art that defines an Aston Martin comes from the inclusion of our amazing people. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation, and beliefs. We celebrate diversity and are seeking applicants who can bring something different. Please speak to us if there is anything you need to support making an application with us.
May 20, 2024
Full time
We are seeking a passionate and experienced Learning and Development Manager to join Aston Martin on a 14-month fixed-term basis covering a parental leave contract at our Gaydon HQ with monthly travel to St Athan. As a key member of our team, you will have the opportunity to drive impactful learning initiatives and contribute to Aston Martin' exciting future, our vision of becoming the world's most desirable ultra-luxury British brand as well as a Great Place to Work. SPARK - IGNITE - ACCELERATE Three words, three particularly important initiatives that our next L&D manager will be heavily involved in and contribute towards. SPARK is our performance enablement process. It is about providing greater accountability to achieve positive business results by reinforcing and embedding our values through candid feedback. You will play a critical role in ensuring SPARK achieves its intended objectives. IGNITE is our first line manager training course. Each cohort embarks on a 6-month leadership development journey. You will be by their side to get the best out of the program. ACCELERATE is our senior leader development program. We are in the process of developing a broad experience for our leaders to drive sustainable performance and engage our people to help us deliver Aston Martin's strategy. You will be instrumental in developing this program. In short, your remit would be critical for enhancing the capabilities of our employees in line with Aston Martin's business strategy and future needs. This role aims to develop and support the implementation of a shared L&D strategy across the business, alongside critical talent management work streams such as employee engagement, career development, succession planning, equity, diversity, and inclusion. Aston Martin places significant importance in our Early Career programs. You will ensure our Early Career programmes are of high quality to feed the talent pipeline by providing meaningful employee experience. You will be line managing an Early Careers Partner, and report directly to the Head of Leadership and Culture. You will be expected to be practical and hands-on, roll up your sleeves, and get involved. You will collaborate, manage multiple stakeholders, and deliver results through effective partnerships with HR Business Partners. You will be expected to have: Previous experience in designing learning initiatives and managing end-to-end learner journeys. Excellent communication, presentation, and coaching skills. Resilience and can-do attitude. Strong analytical skills and proficiency in Microsoft Office. Relevant qualifications in learning and development or organisational psychology Experience in the automotive or luxury industry (preferred). The role is Monday - Thursday 8am - 5pm and Friday 8am -1pm, with the expectation to be in the office 3 days a week and attend virtual and in-person events as and when the business requires. Don't miss out on this exciting opportunity to join Aston Martin and make a meaningful impact on a renowned brand. Apply now and be part of a team that lives the Aston Martin values: Unity, Openness, Trust, Ownership, Courage. Apply today by clicking on the 'apply now' button. Belong at Aston Martin We understand that the incredible beauty, craft, and art that defines an Aston Martin comes from the inclusion of our amazing people. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation, and beliefs. We celebrate diversity and are seeking applicants who can bring something different. Please speak to us if there is anything you need to support making an application with us.
We are seeking a Graduate Chemist or Scientist, to work as a Technical Account Manager, for a chemical company in Buckinghamshire. This position would suit either an experienced chemical sales professional or a recent graduate chemist/scientist seeking to develop a commercial career in sales. Previous sales experience is not required as full training will be provided. In return you will receive a basic salary in the region of £25,000-£35,000, company car, bonus, phone, private health insurance and pension. There is great scope for creativity and personal development within this role, and you will be supported by extensive training, a fully equipped laboratory, enthusiastic and supportive colleagues, and outside training if required. After a perod of training the role includes responsibility for: • Developing strong technical understanding of the full range of chemical products, their benefits and formulation characteristics. • Regularly visiting customers to develop long-term working relationships with their R&D, Purchasing and Marketing teams.This will involve extensive travel within the UK. • Understanding the technical and commercial needs of the customers. • Communicating complex technical information clearly and concisely. • Continuing to provide technical support to customers throughout their development process. • Working with Technical Development Chemists to create innovative formulations. • Identifying and exploiting new business opportunities. • Attending relevant industry meetings, seminars, exhibitions and symposia to increase knowledge of the industry and identify business opportunities. A positive, enthusiastic and self-motivated can-do attitude is essential, as are excellent communication and interpersonal skills.Candidates must be proactive, analytical thinkers, and be committed to high customer service levels both within the company and towards external customers and suppliers. You will have: • A strong scientific education and preferably a degree in a scientific subject. • The ability to learn and understand new technologies, and apply this knowledge to business development • A scientific approach to problem solving • High energy and drive to succeed • Ability to work under pressure • Good commercial awareness • Full UK driving licence • The ability and aspiration to travel key words: chemical sales manager polymer sales manager account manager product manager area sales engineer sales specialist sales advisor sales coordinator sales advisor graduate in chemistry chemistry graduate development chemist qc chemist research chemist graduate chemist polymer chemistry polymer chemist polymer scientist commercial manager business development chemist marketing chemist scientist graduate chemist graduate chemist
May 20, 2024
Full time
We are seeking a Graduate Chemist or Scientist, to work as a Technical Account Manager, for a chemical company in Buckinghamshire. This position would suit either an experienced chemical sales professional or a recent graduate chemist/scientist seeking to develop a commercial career in sales. Previous sales experience is not required as full training will be provided. In return you will receive a basic salary in the region of £25,000-£35,000, company car, bonus, phone, private health insurance and pension. There is great scope for creativity and personal development within this role, and you will be supported by extensive training, a fully equipped laboratory, enthusiastic and supportive colleagues, and outside training if required. After a perod of training the role includes responsibility for: • Developing strong technical understanding of the full range of chemical products, their benefits and formulation characteristics. • Regularly visiting customers to develop long-term working relationships with their R&D, Purchasing and Marketing teams.This will involve extensive travel within the UK. • Understanding the technical and commercial needs of the customers. • Communicating complex technical information clearly and concisely. • Continuing to provide technical support to customers throughout their development process. • Working with Technical Development Chemists to create innovative formulations. • Identifying and exploiting new business opportunities. • Attending relevant industry meetings, seminars, exhibitions and symposia to increase knowledge of the industry and identify business opportunities. A positive, enthusiastic and self-motivated can-do attitude is essential, as are excellent communication and interpersonal skills.Candidates must be proactive, analytical thinkers, and be committed to high customer service levels both within the company and towards external customers and suppliers. You will have: • A strong scientific education and preferably a degree in a scientific subject. • The ability to learn and understand new technologies, and apply this knowledge to business development • A scientific approach to problem solving • High energy and drive to succeed • Ability to work under pressure • Good commercial awareness • Full UK driving licence • The ability and aspiration to travel key words: chemical sales manager polymer sales manager account manager product manager area sales engineer sales specialist sales advisor sales coordinator sales advisor graduate in chemistry chemistry graduate development chemist qc chemist research chemist graduate chemist polymer chemistry polymer chemist polymer scientist commercial manager business development chemist marketing chemist scientist graduate chemist graduate chemist
Our client based in Hampshire are currently looking for a Tendering & Proposals Manager to join the business and oversee the development and submission of bids and proposals for new projects. Main Duties and Responsibilities Lead and manage the tendering and proposals team. Collaborate closely with the Finance function to forecast potential revenue generation and required expenditure for each bid. Manage key stakeholder relationships, including clients, partners and suppliers. Attend various business meetings as required. Demonstrating a commitment to health and safety by following the company's written procedures and policies. Prepared to undertake travel in the UK and overseas when required. Present high-value tenders to parent company stakeholders for review and approval.
May 20, 2024
Full time
Our client based in Hampshire are currently looking for a Tendering & Proposals Manager to join the business and oversee the development and submission of bids and proposals for new projects. Main Duties and Responsibilities Lead and manage the tendering and proposals team. Collaborate closely with the Finance function to forecast potential revenue generation and required expenditure for each bid. Manage key stakeholder relationships, including clients, partners and suppliers. Attend various business meetings as required. Demonstrating a commitment to health and safety by following the company's written procedures and policies. Prepared to undertake travel in the UK and overseas when required. Present high-value tenders to parent company stakeholders for review and approval.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
May 20, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Howden Joinery is recruiting an experienced Senior Learning Designer to join our talented L&D team. In this role, you will play a crucial role in designing and building top-tier learning materials that foster the professional development and advancement of our workforce. Your main responsibility will involve crafting compelling learning content, both digital and non-digital, that is firmly rooted in sophisticated adult learning principles and theories. Working with diverse teams, subject matter experts, and external partners, you will ensure the seamless execution of our learning and development across the business. What will you be doing as a Senior Learning Partner: Lead the design and development of digital and non-digital learning materials aligned with organisational goals. Collaborate with cross-functional teams to achieve business and learning objectives. Work with external suppliers to ensure adherence to briefs, SLAs, and brand standards. Ensure delivery of high-quality learning interventions (digital and non-digital) tailored to learners' needs. Generate innovative ideas with a commercial mindset in collaboration with L&D leaders. Transform ideas into various formats for use on learning platforms. Produce visually appealing video content and utilise editing skills. Script and storyboard videos for effective communication of complex concepts. Utilise graphic design skills to create artwork and visuals. Apply instructional design models to create engaging learner-centric experiences. Test and review the quality of learning content with robust quality assurance processes. Stay updated on the latest trends in digital learning solutions. Work with Project Managers to ensure timely and high-quality content delivery. Collaborate with agencies and contractors to complete projects. Utilise data storytelling in meetings to demonstrate ROI opportunities. Develop and implement advanced instructional design strategies using the latest technology. Conduct regular reviews and assessments of learning materials to maintain quality. Identify and propose new ways to improve learning experiences. Share expertise and contribute to continuous improvement of learning strategies. What do you need to qualify for the Senior Learning Designer: Proven track record in designing materials that support learning solutions Experience in e-learning development and collaborative projects. Demonstrated experience in quality assurance processes. Proficiency in e-learning authoring tools such as Articulate Storyline, Rise, Evolve and similar platforms. Proficient in Adobe Creative Cloud Suite. Experience in video production and editing. Strong understanding of adult learning principles and instructional design models. Excellent project management skills with familiarity in project management software. Effective collaboration and communication skills. Creative problem-solving abilities. Ability to incorporate multimedia elements and gamification into instructional design. Attention to detail and strong quality assurance skills. Proficiency in integrating technology tools to enhance learning experiences. Awareness of emerging technologies in instructional design. What can we offer you as the Senior Learning Partner: Competitive salary + annual company bonus Company Car Competitive Pension Plan with a maximum company contribution of 12% 25 days holiday + bank holidays with the option to buy additional days Free onsite car parking Staff Discount Exceptional Reward and Recognition events. About Us Howden Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 800 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. With an ambitious and credible growth plan, we continue to build on our £2.3 billion sales made last year. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named as one of the 10 Best Big Companies to Work For. How to apply: We are building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career as a Senior Learning Designer, then we are keen to hear from you. You will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you.
May 20, 2024
Full time
Howden Joinery is recruiting an experienced Senior Learning Designer to join our talented L&D team. In this role, you will play a crucial role in designing and building top-tier learning materials that foster the professional development and advancement of our workforce. Your main responsibility will involve crafting compelling learning content, both digital and non-digital, that is firmly rooted in sophisticated adult learning principles and theories. Working with diverse teams, subject matter experts, and external partners, you will ensure the seamless execution of our learning and development across the business. What will you be doing as a Senior Learning Partner: Lead the design and development of digital and non-digital learning materials aligned with organisational goals. Collaborate with cross-functional teams to achieve business and learning objectives. Work with external suppliers to ensure adherence to briefs, SLAs, and brand standards. Ensure delivery of high-quality learning interventions (digital and non-digital) tailored to learners' needs. Generate innovative ideas with a commercial mindset in collaboration with L&D leaders. Transform ideas into various formats for use on learning platforms. Produce visually appealing video content and utilise editing skills. Script and storyboard videos for effective communication of complex concepts. Utilise graphic design skills to create artwork and visuals. Apply instructional design models to create engaging learner-centric experiences. Test and review the quality of learning content with robust quality assurance processes. Stay updated on the latest trends in digital learning solutions. Work with Project Managers to ensure timely and high-quality content delivery. Collaborate with agencies and contractors to complete projects. Utilise data storytelling in meetings to demonstrate ROI opportunities. Develop and implement advanced instructional design strategies using the latest technology. Conduct regular reviews and assessments of learning materials to maintain quality. Identify and propose new ways to improve learning experiences. Share expertise and contribute to continuous improvement of learning strategies. What do you need to qualify for the Senior Learning Designer: Proven track record in designing materials that support learning solutions Experience in e-learning development and collaborative projects. Demonstrated experience in quality assurance processes. Proficiency in e-learning authoring tools such as Articulate Storyline, Rise, Evolve and similar platforms. Proficient in Adobe Creative Cloud Suite. Experience in video production and editing. Strong understanding of adult learning principles and instructional design models. Excellent project management skills with familiarity in project management software. Effective collaboration and communication skills. Creative problem-solving abilities. Ability to incorporate multimedia elements and gamification into instructional design. Attention to detail and strong quality assurance skills. Proficiency in integrating technology tools to enhance learning experiences. Awareness of emerging technologies in instructional design. What can we offer you as the Senior Learning Partner: Competitive salary + annual company bonus Company Car Competitive Pension Plan with a maximum company contribution of 12% 25 days holiday + bank holidays with the option to buy additional days Free onsite car parking Staff Discount Exceptional Reward and Recognition events. About Us Howden Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 800 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. With an ambitious and credible growth plan, we continue to build on our £2.3 billion sales made last year. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named as one of the 10 Best Big Companies to Work For. How to apply: We are building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career as a Senior Learning Designer, then we are keen to hear from you. You will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you.
We are supporting a NHS organisation in the East Midlands region to recruit a Senior HR Advisor to provide a quality senior level operational HR service to specified Directorates. The Senior HR Advisor will work directly with the HR Business Partner and Directorate Managers to identify and resolve HR and workforce issues. Main role responsibilities: Providing specialist HR support and advice on disciplinary, capability, grievance, probationary procedures and organisational change, including supporting investigations and Panel Chairs; Delivering pro-active support and guidance to line managers during formal sickness absence review meetings; Provide support and advice to managers to deliver against HR Workforce Strategies, supporting the activities of the organisation while meeting the needs of the Directorates; Use knowledge of HR best practice to advise on and interpret Policies and Procedures for managers and employees within the directorate; Assist managers in preparing complex and contentious data and information for presentation at employee relations hearings; Ensure that investigatory procedures are managed within an appropriate timescale and managers are coached through the investigation process; Communicate sensitive information to staff on a range of employee relations issues such as absence, capability, grievance, disciplinary or organisational change; Coach and educate managers in good employment practice, responding to development needs by supplying bespoke training where required; Ensure managers are equipped to carry out staff management responsibilities effectively, particularly in the areas of performance management, absence and conduct; Support and contribute to the design and development of HR training. Provide regular training on HR policies and procedures to managers. Essential skills and experience: Associate CIPD Status or equivalent by experience; Experience of generalist operational HR experience within an NHS organisation; Evidence of successfully advising on complex employee relations issues including absence, disciplinary, grievance and performance management; Evidence of delivering an HR advisory service within a complex, diverse and large organisation; Experience of dealing with sensitive and complex employee issues.
May 20, 2024
Contractor
We are supporting a NHS organisation in the East Midlands region to recruit a Senior HR Advisor to provide a quality senior level operational HR service to specified Directorates. The Senior HR Advisor will work directly with the HR Business Partner and Directorate Managers to identify and resolve HR and workforce issues. Main role responsibilities: Providing specialist HR support and advice on disciplinary, capability, grievance, probationary procedures and organisational change, including supporting investigations and Panel Chairs; Delivering pro-active support and guidance to line managers during formal sickness absence review meetings; Provide support and advice to managers to deliver against HR Workforce Strategies, supporting the activities of the organisation while meeting the needs of the Directorates; Use knowledge of HR best practice to advise on and interpret Policies and Procedures for managers and employees within the directorate; Assist managers in preparing complex and contentious data and information for presentation at employee relations hearings; Ensure that investigatory procedures are managed within an appropriate timescale and managers are coached through the investigation process; Communicate sensitive information to staff on a range of employee relations issues such as absence, capability, grievance, disciplinary or organisational change; Coach and educate managers in good employment practice, responding to development needs by supplying bespoke training where required; Ensure managers are equipped to carry out staff management responsibilities effectively, particularly in the areas of performance management, absence and conduct; Support and contribute to the design and development of HR training. Provide regular training on HR policies and procedures to managers. Essential skills and experience: Associate CIPD Status or equivalent by experience; Experience of generalist operational HR experience within an NHS organisation; Evidence of successfully advising on complex employee relations issues including absence, disciplinary, grievance and performance management; Evidence of delivering an HR advisory service within a complex, diverse and large organisation; Experience of dealing with sensitive and complex employee issues.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
May 20, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Newham Council are looking for a Capital Project Manager to join the council. £450 per day. Inside IR35 Hybrid working. The purpose of this role is: To manage a programme of major housing Capital and improvement projects, of up to around £5 million p.a., in value, from identification through to completion, including development, planning, briefing, co-ordination, monitoring and control, usually within a 'partnering' relationship, so as to secure effective outcomes which meet Newham Council's objectives. The Management of Council Housing is currently an In house Service, run by Resident services for the whole of the Borough of Newham. Resident Services is responsible for the provision of housing and leasehold services to council tenants and leaseholders. The Housing and Repairs and Maintenance Service areas are embarking on an ambitious cross functional business and digital transformation project to facilitate improved Lean business processes, embedding digital solutions into the end to end business processes whilst improving the overall customer experience. To lead the project teams ensuring all members surpass their role and obligations as set out in any SLA or contractual agreement. To critically analyse data produced by the project team members to obtain qualified justifications for any proposed works and their associated costs whilst ensuring records are appropriately kept of the complete process. To ensure the project team carry out project feasibility's and appraisals using suitable techniques to ensure the options provided clearly justify the reason for the works their costs and the impact on both the council and leaseholders. To manage the development of collaborative working with chosen contractors and strategic alliance partners, co-ordinating and integrating essential activities such as supply chain management, specification development, and consultation with residents.
May 20, 2024
Full time
Newham Council are looking for a Capital Project Manager to join the council. £450 per day. Inside IR35 Hybrid working. The purpose of this role is: To manage a programme of major housing Capital and improvement projects, of up to around £5 million p.a., in value, from identification through to completion, including development, planning, briefing, co-ordination, monitoring and control, usually within a 'partnering' relationship, so as to secure effective outcomes which meet Newham Council's objectives. The Management of Council Housing is currently an In house Service, run by Resident services for the whole of the Borough of Newham. Resident Services is responsible for the provision of housing and leasehold services to council tenants and leaseholders. The Housing and Repairs and Maintenance Service areas are embarking on an ambitious cross functional business and digital transformation project to facilitate improved Lean business processes, embedding digital solutions into the end to end business processes whilst improving the overall customer experience. To lead the project teams ensuring all members surpass their role and obligations as set out in any SLA or contractual agreement. To critically analyse data produced by the project team members to obtain qualified justifications for any proposed works and their associated costs whilst ensuring records are appropriately kept of the complete process. To ensure the project team carry out project feasibility's and appraisals using suitable techniques to ensure the options provided clearly justify the reason for the works their costs and the impact on both the council and leaseholders. To manage the development of collaborative working with chosen contractors and strategic alliance partners, co-ordinating and integrating essential activities such as supply chain management, specification development, and consultation with residents.
An exciting new opportunity has arisen to work for an NHS organisation in Wales who are seeking to appoint a Senior HR Manager, for up to 6 months in the first instance. Hybrid working will be supported. Key responsibilities will include: Managing and supporting a change programme, tracking staff moves; Supporting the co-ordination, facilitation and development of workforce plans across the organisation; Ensuring senior leaders are supported and equipped with the skills, confidence and expertise to lead their teams effectively; Developing and monitoring workforce plans that support the delivery of strategic objectives both internal and external to the organisation; Creating and implementing plans to improve people management and leadership capability; Working with managers to develop and implement plans to improve workforce performance and productivity. The ideal candidate will have: CIPD qualified; Specialist HR experience in performance management, business planning, developing strategy, or workforce planning; Up-to-date knowledge of current NHS operational and workforce issues; Experience of successfully delivering change; Excellent negotiation and facilitation skills.
May 20, 2024
Seasonal
An exciting new opportunity has arisen to work for an NHS organisation in Wales who are seeking to appoint a Senior HR Manager, for up to 6 months in the first instance. Hybrid working will be supported. Key responsibilities will include: Managing and supporting a change programme, tracking staff moves; Supporting the co-ordination, facilitation and development of workforce plans across the organisation; Ensuring senior leaders are supported and equipped with the skills, confidence and expertise to lead their teams effectively; Developing and monitoring workforce plans that support the delivery of strategic objectives both internal and external to the organisation; Creating and implementing plans to improve people management and leadership capability; Working with managers to develop and implement plans to improve workforce performance and productivity. The ideal candidate will have: CIPD qualified; Specialist HR experience in performance management, business planning, developing strategy, or workforce planning; Up-to-date knowledge of current NHS operational and workforce issues; Experience of successfully delivering change; Excellent negotiation and facilitation skills.