One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Assistant Manager Crawley Up to £32,000 RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers. As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. Assistant Manager Responsibilities: Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal Assistant Manager candidate: Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Please apply with your most up to date cv for the Assistant Manager role BBBH30469 NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
May 16, 2024
Full time
Assistant Manager Crawley Up to £32,000 RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers. As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. Assistant Manager Responsibilities: Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal Assistant Manager candidate: Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Please apply with your most up to date cv for the Assistant Manager role BBBH30469 NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
Assistant Manager Slough Up to £32,000 RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers.As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance.Assistant Manager Responsibilities; Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal Assistant Manager candidate; Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Please apply with your most up to date cv for the Assistant Manager role. BBBH27328
May 16, 2024
Full time
Assistant Manager Slough Up to £32,000 RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers.As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance.Assistant Manager Responsibilities; Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal Assistant Manager candidate; Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Please apply with your most up to date cv for the Assistant Manager role. BBBH27328
Assistant Manager Portsmouth Up to £32,000 RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers. As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. Assistant Manager Responsibilities: Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal Assistant Manager candidate: Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Please apply with your most up to date cv for the Assistant Manager role BBBH30467 NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
May 16, 2024
Full time
Assistant Manager Portsmouth Up to £32,000 RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers. As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. Assistant Manager Responsibilities: Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal Assistant Manager candidate: Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Please apply with your most up to date cv for the Assistant Manager role BBBH30467 NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
Assistant Manager North London Up to £32,000 RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers. As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. Assistant Manager Responsibilities: Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal Assistant Manager candidate: Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Please apply with your most up to date cv for the Assistant Manager role BBBH30466 NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
May 16, 2024
Full time
Assistant Manager North London Up to £32,000 RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers. As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. Assistant Manager Responsibilities: Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal Assistant Manager candidate: Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Please apply with your most up to date cv for the Assistant Manager role BBBH30466 NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
Assistant Manager Eastbourne Up to £32,000 RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers. As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. Assistant Manager Responsibilities; Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal Assistant Manager candidate; Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Please apply with your most up to date cv for the Assistant Manager role BBBH30460 NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
May 16, 2024
Full time
Assistant Manager Eastbourne Up to £32,000 RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers. As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. Assistant Manager Responsibilities; Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal Assistant Manager candidate; Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Please apply with your most up to date cv for the Assistant Manager role BBBH30460 NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
We are looking for a self-motivated and driven Client Services Assistant to join our team, we work on a large public sector contract recruiting and fulfilling a short term requirements in BuckinghamshireJob Title: Client Services AssistantHours: Monday to Friday, 37 hours a week, between the hours of 09:OO to 17:30 each day.Location: Hybrid basis, office based in Aylesbury town centre.Salary: £21,000 Per AnnumContract Type: Temporary with a view to go PermanentWhat will you be doing?As a Client Services Assistant, you will assist responsible for assisting the client fulfulling short term requirements, your duties will include:-Managing the booking process, discussing needs with the client-Fulfilling requirements with available staff-Recruitment for new candidates-Managing job applications, assessing suitability for roles-Ensuring the effective utilisation of the applicant tracking system, entering and updating candidate data into relevant systems, uploading candidate's information and ensuring data quality-Providing accurate and timely transactional responses and communication with candidates and hiring managers and using discretion and sensitivity to resolves issues where possible.-Producing weekly reports and statistics using our in-house systemsWhat we are looking forWe are looking for a positive thinking, self-motivated individual with excellent verbal and written communication skills with the ability to focus on providing an outstanding service to a high priority service for the client.This role would be suited to an experienced administrator / resourcer who is able to work in a fast paced environment and is interested in developing account management skillsWhy become a part of our team?This is an exciting opportunity to work for the UK's largest independent recruitment company who have be voted 'the Sunday Times Top 100 best companies to work for' for 15 years running! Our experienced, passionate and friendly team will provide you with excellent training and support. We are not a big faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. We look forward to hearing from you!
May 16, 2024
Full time
We are looking for a self-motivated and driven Client Services Assistant to join our team, we work on a large public sector contract recruiting and fulfilling a short term requirements in BuckinghamshireJob Title: Client Services AssistantHours: Monday to Friday, 37 hours a week, between the hours of 09:OO to 17:30 each day.Location: Hybrid basis, office based in Aylesbury town centre.Salary: £21,000 Per AnnumContract Type: Temporary with a view to go PermanentWhat will you be doing?As a Client Services Assistant, you will assist responsible for assisting the client fulfulling short term requirements, your duties will include:-Managing the booking process, discussing needs with the client-Fulfilling requirements with available staff-Recruitment for new candidates-Managing job applications, assessing suitability for roles-Ensuring the effective utilisation of the applicant tracking system, entering and updating candidate data into relevant systems, uploading candidate's information and ensuring data quality-Providing accurate and timely transactional responses and communication with candidates and hiring managers and using discretion and sensitivity to resolves issues where possible.-Producing weekly reports and statistics using our in-house systemsWhat we are looking forWe are looking for a positive thinking, self-motivated individual with excellent verbal and written communication skills with the ability to focus on providing an outstanding service to a high priority service for the client.This role would be suited to an experienced administrator / resourcer who is able to work in a fast paced environment and is interested in developing account management skillsWhy become a part of our team?This is an exciting opportunity to work for the UK's largest independent recruitment company who have be voted 'the Sunday Times Top 100 best companies to work for' for 15 years running! Our experienced, passionate and friendly team will provide you with excellent training and support. We are not a big faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. We look forward to hearing from you!
Senior Practitioner (Childrens) - Coventry East Team, 12 month Maternity cover Your new company Coventry City Council are looking to recruit a highly experienced Senior Practitioner/Assistant Team Manager to work within their Duty Team. This is a great opportunity for someone that wants to develop their skills and who are committed to achieving the best for the people of Coventry. Your new role Coventry are looking for an experienced Childrens Senior Practitioner/Assistant Team Manager to manage the East Social Worker Caseholding Team. As a senior practitioner, you will have a thorough working knowledge of relevant legislation, national standards, guidance, research, departmental policy and procedures, and institute legal processes where necessary. Carry out complex assessments and social work support to departmentally determined professional standards. You will also assist the team manager with team meetings, attend case and other reviews/meetings as required. You will also have responsibility for the supervision of other staff, NQSW's, students and Social Workers and assist in the achievement of team/service development to ensure the service achieves its objectives. This role is to cover a maternity leave from 22nd April 2024 for 12 months. Working Hours: 8:30am - 5pm (Mon - Thurs) and 8:30am - 4:30pm (Friday). Hybrid Working: 3 days in office per week. You will be required to attend the office for meetings. What you'll need to succeed To be successful, you will need to have a recognised professional Social Work qualification (MA/BA/BSc in Social Work, Diploma in Social Work or CQSW) and Social Work England registration along with at least 2 years post-qualifying Social Work experience in children and families required. What you'll get in return Working with Hays, you will receive a bespoke specialist recruitment service with your own personal consultant. In addition, you will receive: Lifelong career partner with over 16 years of recruitment expertise Specialist in Adult Social Work Recruitment Recruitment partner for Birmingham, Sandwell, Solihull and Coventry Councils Exclusive access to the latest Qualified Social work vacancies Helping you upskill through our My Learning platform, network forums and resources Transparency on timesheet/payroll platform - Option to be paid PAYE or Umbrella Ltd Support for CV writing and interview skills Option for PAYE or Umbrella payroll £250 reward for referring another Qualified Social Worker, who we then place. You will be offered a competitive salary, but this is dependent on experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 16, 2024
Seasonal
Senior Practitioner (Childrens) - Coventry East Team, 12 month Maternity cover Your new company Coventry City Council are looking to recruit a highly experienced Senior Practitioner/Assistant Team Manager to work within their Duty Team. This is a great opportunity for someone that wants to develop their skills and who are committed to achieving the best for the people of Coventry. Your new role Coventry are looking for an experienced Childrens Senior Practitioner/Assistant Team Manager to manage the East Social Worker Caseholding Team. As a senior practitioner, you will have a thorough working knowledge of relevant legislation, national standards, guidance, research, departmental policy and procedures, and institute legal processes where necessary. Carry out complex assessments and social work support to departmentally determined professional standards. You will also assist the team manager with team meetings, attend case and other reviews/meetings as required. You will also have responsibility for the supervision of other staff, NQSW's, students and Social Workers and assist in the achievement of team/service development to ensure the service achieves its objectives. This role is to cover a maternity leave from 22nd April 2024 for 12 months. Working Hours: 8:30am - 5pm (Mon - Thurs) and 8:30am - 4:30pm (Friday). Hybrid Working: 3 days in office per week. You will be required to attend the office for meetings. What you'll need to succeed To be successful, you will need to have a recognised professional Social Work qualification (MA/BA/BSc in Social Work, Diploma in Social Work or CQSW) and Social Work England registration along with at least 2 years post-qualifying Social Work experience in children and families required. What you'll get in return Working with Hays, you will receive a bespoke specialist recruitment service with your own personal consultant. In addition, you will receive: Lifelong career partner with over 16 years of recruitment expertise Specialist in Adult Social Work Recruitment Recruitment partner for Birmingham, Sandwell, Solihull and Coventry Councils Exclusive access to the latest Qualified Social work vacancies Helping you upskill through our My Learning platform, network forums and resources Transparency on timesheet/payroll platform - Option to be paid PAYE or Umbrella Ltd Support for CV writing and interview skills Option for PAYE or Umbrella payroll £250 reward for referring another Qualified Social Worker, who we then place. You will be offered a competitive salary, but this is dependent on experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
ROLE PROFILE: Administrator/Administrative Assistant ROLE PURPOSE: The jobholder will provide administration support to a nominated team. They will carry out a range of administrative duties to support the work of their team and will ensure that their activities are completed in accordance with the relevant Company and/or Group policies. KEY ACCOUNTABILITIES: Planning/Reporting : Under the direction of line manager and senior colleagues, determines priorities and activities to achieve business and personal goals Will input into plans , as required e.g. through team meetings or informal conversations, to ensure achievement of business goals Manages assigned projects and contribute to other projects as required Provides relevant management information to senior management Technical: Assist in the creation of broking, client and other types of documents including but not limited to general typing, production of monthly market renewal placing contracts (MRCs) and Premium / Loss summary sheets. Data entry and data computation on Company systems and Excel Spreadsheets Ensure up to date records are maintained at all times on the Company systems for the department Manage and utilize Document management systems (whether paper based or electronic) on behalf of the whole department including but not limited to printing, copying, scanning, assembling, uploading and mailing. Manage and utilize Archiving, Filing and other systems on behalf of the whole department (either paper based or electronic, as appropriate) Keeps informed of all regulatory and legal changes which impacts on the job role Ensures up to date records are maintained at all times on the Company systems Responds appropriately to urgent issues as they arise Policy, Process and Procedures: Interprets instructions and issues arising, and then implement actions according to policies and procedures Environment, Customer Focus and Relationships: Respond to the department's requirements as appropriate Responds to the clients(both internal and external) requirements as appropriate Behaves with all clients (both internal and external) fairly and ethically Shares information that could be beneficial to the Operating Entity/Group People Management/Personal Development: The job holder has no direct reports Actively undertakes personal development to ensure up to date knowledge and understanding of best practice Remains aware of external, industry, legal and regulatory developments etc to ensure practice and outputs are of a sufficiently high standard Keeps informed of all legal and regulatory developments relevant to the Operating Entity/Group Regulatory and Compliance: The Board of each Operating Entity requires the highest standards of corporate governance, operational excellence and financial reporting throughout the Group from all its employees. Specific responsibilities are listed below. Ensures compliance of self and direct reports (if any) with all applicable legal, fiscal and regulatory obligations in the form of policies and procedures Ensures correct authorisation is obtained and processes followed when required by the Operating Entity and/or Group Ensures performance, HR and T&C records are up to date and meet the Operating Entity and/or Group's requirements (which will include those of direct reports if any) Maintains accurate records and deals with correspondence appropriately Operates in an honest, professional and ethical manner Strictly adheres to the Group Employee Code of Conduct Completes all relevant regulatory training Ensures competence of self and direct reports (if any) PERSON SPECIFICATION: Knowledge/Experience Experience not essential, training will be given. However, preference will be given to applicants who have some experience of working in an office environment in an administrative capacity and a desire to work in insurance. Basic technical knowledge of FCA regulations as they pertain to insurance intermediaries Understanding of processes and procedures within the insurance market Skills/Behaviours Attention to detail with ability to produce accurate documentation and to file documents appropriately Ability to work effectively within a team Prioritisation and organisational skills Self-motivated Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders Able to undertake and demonstrate competence in technical training, as required by the industry regulator Qualifications GCSE's (or equivalent) including English essential Technically proficient in MS Office software including Word and Excel
May 16, 2024
Full time
ROLE PROFILE: Administrator/Administrative Assistant ROLE PURPOSE: The jobholder will provide administration support to a nominated team. They will carry out a range of administrative duties to support the work of their team and will ensure that their activities are completed in accordance with the relevant Company and/or Group policies. KEY ACCOUNTABILITIES: Planning/Reporting : Under the direction of line manager and senior colleagues, determines priorities and activities to achieve business and personal goals Will input into plans , as required e.g. through team meetings or informal conversations, to ensure achievement of business goals Manages assigned projects and contribute to other projects as required Provides relevant management information to senior management Technical: Assist in the creation of broking, client and other types of documents including but not limited to general typing, production of monthly market renewal placing contracts (MRCs) and Premium / Loss summary sheets. Data entry and data computation on Company systems and Excel Spreadsheets Ensure up to date records are maintained at all times on the Company systems for the department Manage and utilize Document management systems (whether paper based or electronic) on behalf of the whole department including but not limited to printing, copying, scanning, assembling, uploading and mailing. Manage and utilize Archiving, Filing and other systems on behalf of the whole department (either paper based or electronic, as appropriate) Keeps informed of all regulatory and legal changes which impacts on the job role Ensures up to date records are maintained at all times on the Company systems Responds appropriately to urgent issues as they arise Policy, Process and Procedures: Interprets instructions and issues arising, and then implement actions according to policies and procedures Environment, Customer Focus and Relationships: Respond to the department's requirements as appropriate Responds to the clients(both internal and external) requirements as appropriate Behaves with all clients (both internal and external) fairly and ethically Shares information that could be beneficial to the Operating Entity/Group People Management/Personal Development: The job holder has no direct reports Actively undertakes personal development to ensure up to date knowledge and understanding of best practice Remains aware of external, industry, legal and regulatory developments etc to ensure practice and outputs are of a sufficiently high standard Keeps informed of all legal and regulatory developments relevant to the Operating Entity/Group Regulatory and Compliance: The Board of each Operating Entity requires the highest standards of corporate governance, operational excellence and financial reporting throughout the Group from all its employees. Specific responsibilities are listed below. Ensures compliance of self and direct reports (if any) with all applicable legal, fiscal and regulatory obligations in the form of policies and procedures Ensures correct authorisation is obtained and processes followed when required by the Operating Entity and/or Group Ensures performance, HR and T&C records are up to date and meet the Operating Entity and/or Group's requirements (which will include those of direct reports if any) Maintains accurate records and deals with correspondence appropriately Operates in an honest, professional and ethical manner Strictly adheres to the Group Employee Code of Conduct Completes all relevant regulatory training Ensures competence of self and direct reports (if any) PERSON SPECIFICATION: Knowledge/Experience Experience not essential, training will be given. However, preference will be given to applicants who have some experience of working in an office environment in an administrative capacity and a desire to work in insurance. Basic technical knowledge of FCA regulations as they pertain to insurance intermediaries Understanding of processes and procedures within the insurance market Skills/Behaviours Attention to detail with ability to produce accurate documentation and to file documents appropriately Ability to work effectively within a team Prioritisation and organisational skills Self-motivated Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders Able to undertake and demonstrate competence in technical training, as required by the industry regulator Qualifications GCSE's (or equivalent) including English essential Technically proficient in MS Office software including Word and Excel
Competitive salary with unlimited bonus potential We are looking for experienced Assistant Managers to join our successful teams in our branches. Assisting the branch manager in coaching and developing a team of consultants, you will lead by example, ensuring that the company's high standards are maintained. You will draw upon your supervisory experience to support the branch manager in the day-to-day operation of the branch by motivating the team to deliver exceptional customer service in order to maximise sales and overall profitability. You will be passionate about finding every customer who walks through the door their ideal holiday. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, in order to achieve both individual and team sales targets. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Maximising sales, whilst assisting the branch manager to ensure the overall profitability of the branch Assisting with the effective day-to-day operation of the retail branch and foreign exchange bureau Assisting with the supervision, coaching and development of branch staff Identifying and meeting customers' needs by providing exceptional customer service at all times Participating in promotional events and activities to increase exposure of the branch Using social media to promote offers, generate customer engagement and sales leads Leading by example in achieving individual sales targets and objectives Assisting and supporting the branch manager to achieve maximum staff productivity whilst ensuring staff motivation is maintained Ensuring that excellent customer service experience is provided at all times Attending managers' meetings, conferences and other promotional events as required Effectively performing administrative duties To undertake any other duties that may fall into the job criteria To conform with all company policies and procedures, including health and safety To treat all employees, customers and suppliers with dignity and respect This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved Ensuring both branch and staff appearance conforms to company standards What competencies we are looking for? Ability to coach, develop and motivate a team Ability to work towards individual and team sales targets Excellent communication and customer service experience Good accuracy and numerical skills with the ability to understand and interpret financial statistics Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business and to Ability to assist with the development of employees to maximise job satisfaction and performance Competent IT skills What experience we are looking for? At least 2 years' experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Good leadership skills and experience of working within a supervisory role Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.
May 16, 2024
Full time
Competitive salary with unlimited bonus potential We are looking for experienced Assistant Managers to join our successful teams in our branches. Assisting the branch manager in coaching and developing a team of consultants, you will lead by example, ensuring that the company's high standards are maintained. You will draw upon your supervisory experience to support the branch manager in the day-to-day operation of the branch by motivating the team to deliver exceptional customer service in order to maximise sales and overall profitability. You will be passionate about finding every customer who walks through the door their ideal holiday. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, in order to achieve both individual and team sales targets. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Maximising sales, whilst assisting the branch manager to ensure the overall profitability of the branch Assisting with the effective day-to-day operation of the retail branch and foreign exchange bureau Assisting with the supervision, coaching and development of branch staff Identifying and meeting customers' needs by providing exceptional customer service at all times Participating in promotional events and activities to increase exposure of the branch Using social media to promote offers, generate customer engagement and sales leads Leading by example in achieving individual sales targets and objectives Assisting and supporting the branch manager to achieve maximum staff productivity whilst ensuring staff motivation is maintained Ensuring that excellent customer service experience is provided at all times Attending managers' meetings, conferences and other promotional events as required Effectively performing administrative duties To undertake any other duties that may fall into the job criteria To conform with all company policies and procedures, including health and safety To treat all employees, customers and suppliers with dignity and respect This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved Ensuring both branch and staff appearance conforms to company standards What competencies we are looking for? Ability to coach, develop and motivate a team Ability to work towards individual and team sales targets Excellent communication and customer service experience Good accuracy and numerical skills with the ability to understand and interpret financial statistics Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business and to Ability to assist with the development of employees to maximise job satisfaction and performance Competent IT skills What experience we are looking for? At least 2 years' experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Good leadership skills and experience of working within a supervisory role Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.
Competitive salary with unlimited bonus potential We are looking for experienced Assistant Managers to join our successful teams in our branches. Assisting the branch manager in coaching and developing a team of consultants, you will lead by example, ensuring that the company's high standards are maintained. You will draw upon your supervisory experience to support the branch manager in the day-to-day operation of the branch by motivating the team to deliver exceptional customer service in order to maximise sales and overall profitability. You will be passionate about finding every customer who walks through the door their ideal holiday. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, in order to achieve both individual and team sales targets. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Maximising sales, whilst assisting the branch manager to ensure the overall profitability of the branch Assisting with the effective day-to-day operation of the retail branch and foreign exchange bureau Assisting with the supervision, coaching and development of branch staff Identifying and meeting customers' needs by providing exceptional customer service at all times Participating in promotional events and activities to increase exposure of the branch Using social media to promote offers, generate customer engagement and sales leads Leading by example in achieving individual sales targets and objectives Assisting and supporting the branch manager to achieve maximum staff productivity whilst ensuring staff motivation is maintained Ensuring that excellent customer service experience is provided at all times Attending managers' meetings, conferences and other promotional events as required Effectively performing administrative duties To undertake any other duties that may fall into the job criteria To conform with all company policies and procedures, including health and safety To treat all employees, customers and suppliers with dignity and respect This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved Ensuring both branch and staff appearance conforms to company standards What competencies we are looking for? Ability to coach, develop and motivate a team Ability to work towards individual and team sales targets Excellent communication and customer service experience Good accuracy and numerical skills with the ability to understand and interpret financial statistics Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business and to Ability to assist with the development of employees to maximise job satisfaction and performance Competent IT skills What experience we are looking for? At least 2 years' experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Good leadership skills and experience of working within a supervisory role Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.
May 16, 2024
Full time
Competitive salary with unlimited bonus potential We are looking for experienced Assistant Managers to join our successful teams in our branches. Assisting the branch manager in coaching and developing a team of consultants, you will lead by example, ensuring that the company's high standards are maintained. You will draw upon your supervisory experience to support the branch manager in the day-to-day operation of the branch by motivating the team to deliver exceptional customer service in order to maximise sales and overall profitability. You will be passionate about finding every customer who walks through the door their ideal holiday. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, in order to achieve both individual and team sales targets. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Maximising sales, whilst assisting the branch manager to ensure the overall profitability of the branch Assisting with the effective day-to-day operation of the retail branch and foreign exchange bureau Assisting with the supervision, coaching and development of branch staff Identifying and meeting customers' needs by providing exceptional customer service at all times Participating in promotional events and activities to increase exposure of the branch Using social media to promote offers, generate customer engagement and sales leads Leading by example in achieving individual sales targets and objectives Assisting and supporting the branch manager to achieve maximum staff productivity whilst ensuring staff motivation is maintained Ensuring that excellent customer service experience is provided at all times Attending managers' meetings, conferences and other promotional events as required Effectively performing administrative duties To undertake any other duties that may fall into the job criteria To conform with all company policies and procedures, including health and safety To treat all employees, customers and suppliers with dignity and respect This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved Ensuring both branch and staff appearance conforms to company standards What competencies we are looking for? Ability to coach, develop and motivate a team Ability to work towards individual and team sales targets Excellent communication and customer service experience Good accuracy and numerical skills with the ability to understand and interpret financial statistics Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business and to Ability to assist with the development of employees to maximise job satisfaction and performance Competent IT skills What experience we are looking for? At least 2 years' experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Good leadership skills and experience of working within a supervisory role Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.
Competitive salary with unlimited bonus potential We are looking for experienced Assistant Managers to join our successful teams in our branches. Assisting the branch manager in coaching and developing a team of consultants, you will lead by example, ensuring that the company's high standards are maintained. You will draw upon your supervisory experience to support the branch manager in the day-to-day operation of the branch by motivating the team to deliver exceptional customer service in order to maximise sales and overall profitability. You will be passionate about finding every customer who walks through the door their ideal holiday. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, in order to achieve both individual and team sales targets. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Maximising sales, whilst assisting the branch manager to ensure the overall profitability of the branch Assisting with the effective day-to-day operation of the retail branch and foreign exchange bureau Assisting with the supervision, coaching and development of branch staff Identifying and meeting customers' needs by providing exceptional customer service at all times Participating in promotional events and activities to increase exposure of the branch Using social media to promote offers, generate customer engagement and sales leads Leading by example in achieving individual sales targets and objectives Assisting and supporting the branch manager to achieve maximum staff productivity whilst ensuring staff motivation is maintained Ensuring that excellent customer service experience is provided at all times Attending managers' meetings, conferences and other promotional events as required Effectively performing administrative duties To undertake any other duties that may fall into the job criteria To conform with all company policies and procedures, including health and safety To treat all employees, customers and suppliers with dignity and respect This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved Ensuring both branch and staff appearance conforms to company standards What competencies we are looking for? Ability to coach, develop and motivate a team Ability to work towards individual and team sales targets Excellent communication and customer service experience Good accuracy and numerical skills with the ability to understand and interpret financial statistics Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business and to Ability to assist with the development of employees to maximise job satisfaction and performance Competent IT skills What experience we are looking for? At least 2 years' experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Good leadership skills and experience of working within a supervisory role Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.
May 16, 2024
Full time
Competitive salary with unlimited bonus potential We are looking for experienced Assistant Managers to join our successful teams in our branches. Assisting the branch manager in coaching and developing a team of consultants, you will lead by example, ensuring that the company's high standards are maintained. You will draw upon your supervisory experience to support the branch manager in the day-to-day operation of the branch by motivating the team to deliver exceptional customer service in order to maximise sales and overall profitability. You will be passionate about finding every customer who walks through the door their ideal holiday. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, in order to achieve both individual and team sales targets. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Maximising sales, whilst assisting the branch manager to ensure the overall profitability of the branch Assisting with the effective day-to-day operation of the retail branch and foreign exchange bureau Assisting with the supervision, coaching and development of branch staff Identifying and meeting customers' needs by providing exceptional customer service at all times Participating in promotional events and activities to increase exposure of the branch Using social media to promote offers, generate customer engagement and sales leads Leading by example in achieving individual sales targets and objectives Assisting and supporting the branch manager to achieve maximum staff productivity whilst ensuring staff motivation is maintained Ensuring that excellent customer service experience is provided at all times Attending managers' meetings, conferences and other promotional events as required Effectively performing administrative duties To undertake any other duties that may fall into the job criteria To conform with all company policies and procedures, including health and safety To treat all employees, customers and suppliers with dignity and respect This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved Ensuring both branch and staff appearance conforms to company standards What competencies we are looking for? Ability to coach, develop and motivate a team Ability to work towards individual and team sales targets Excellent communication and customer service experience Good accuracy and numerical skills with the ability to understand and interpret financial statistics Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business and to Ability to assist with the development of employees to maximise job satisfaction and performance Competent IT skills What experience we are looking for? At least 2 years' experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Good leadership skills and experience of working within a supervisory role Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.
Competitive salary with unlimited bonus potential We are looking for experienced Assistant Managers to join our successful teams in our branches. Assisting the branch manager in coaching and developing a team of consultants, you will lead by example, ensuring that the company's high standards are maintained. You will draw upon your supervisory experience to support the branch manager in the day-to-day operation of the branch by motivating the team to deliver exceptional customer service in order to maximise sales and overall profitability. You will be passionate about finding every customer who walks through the door their ideal holiday. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, in order to achieve both individual and team sales targets. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Maximising sales, whilst assisting the branch manager to ensure the overall profitability of the branch Assisting with the effective day-to-day operation of the retail branch and foreign exchange bureau Assisting with the supervision, coaching and development of branch staff Identifying and meeting customers' needs by providing exceptional customer service at all times Participating in promotional events and activities to increase exposure of the branch Using social media to promote offers, generate customer engagement and sales leads Leading by example in achieving individual sales targets and objectives Assisting and supporting the branch manager to achieve maximum staff productivity whilst ensuring staff motivation is maintained Ensuring that excellent customer service experience is provided at all times Attending managers' meetings, conferences and other promotional events as required Effectively performing administrative duties To undertake any other duties that may fall into the job criteria To conform with all company policies and procedures, including health and safety To treat all employees, customers and suppliers with dignity and respect This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved Ensuring both branch and staff appearance conforms to company standards What competencies we are looking for? Ability to coach, develop and motivate a team Ability to work towards individual and team sales targets Excellent communication and customer service experience Good accuracy and numerical skills with the ability to understand and interpret financial statistics Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business and to Ability to assist with the development of employees to maximise job satisfaction and performance Competent IT skills What experience we are looking for? At least 2 years' experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Good leadership skills and experience of working within a supervisory role Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.
May 16, 2024
Full time
Competitive salary with unlimited bonus potential We are looking for experienced Assistant Managers to join our successful teams in our branches. Assisting the branch manager in coaching and developing a team of consultants, you will lead by example, ensuring that the company's high standards are maintained. You will draw upon your supervisory experience to support the branch manager in the day-to-day operation of the branch by motivating the team to deliver exceptional customer service in order to maximise sales and overall profitability. You will be passionate about finding every customer who walks through the door their ideal holiday. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, in order to achieve both individual and team sales targets. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Maximising sales, whilst assisting the branch manager to ensure the overall profitability of the branch Assisting with the effective day-to-day operation of the retail branch and foreign exchange bureau Assisting with the supervision, coaching and development of branch staff Identifying and meeting customers' needs by providing exceptional customer service at all times Participating in promotional events and activities to increase exposure of the branch Using social media to promote offers, generate customer engagement and sales leads Leading by example in achieving individual sales targets and objectives Assisting and supporting the branch manager to achieve maximum staff productivity whilst ensuring staff motivation is maintained Ensuring that excellent customer service experience is provided at all times Attending managers' meetings, conferences and other promotional events as required Effectively performing administrative duties To undertake any other duties that may fall into the job criteria To conform with all company policies and procedures, including health and safety To treat all employees, customers and suppliers with dignity and respect This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved Ensuring both branch and staff appearance conforms to company standards What competencies we are looking for? Ability to coach, develop and motivate a team Ability to work towards individual and team sales targets Excellent communication and customer service experience Good accuracy and numerical skills with the ability to understand and interpret financial statistics Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business and to Ability to assist with the development of employees to maximise job satisfaction and performance Competent IT skills What experience we are looking for? At least 2 years' experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Good leadership skills and experience of working within a supervisory role Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.
Competitive salary with unlimited bonus potential We are looking for experienced Assistant Managers to join our successful teams in our branches. Assisting the branch manager in coaching and developing a team of consultants, you will lead by example, ensuring that the company's high standards are maintained. You will draw upon your supervisory experience to support the branch manager in the day-to-day operation of the branch by motivating the team to deliver exceptional customer service in order to maximise sales and overall profitability. You will be passionate about finding every customer who walks through the door their ideal holiday. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, in order to achieve both individual and team sales targets. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Maximising sales, whilst assisting the branch manager to ensure the overall profitability of the branch Assisting with the effective day-to-day operation of the retail branch and foreign exchange bureau Assisting with the supervision, coaching and development of branch staff Identifying and meeting customers' needs by providing exceptional customer service at all times Participating in promotional events and activities to increase exposure of the branch Using social media to promote offers, generate customer engagement and sales leads Leading by example in achieving individual sales targets and objectives Assisting and supporting the branch manager to achieve maximum staff productivity whilst ensuring staff motivation is maintained Ensuring that excellent customer service experience is provided at all times Attending managers' meetings, conferences and other promotional events as required Effectively performing administrative duties To undertake any other duties that may fall into the job criteria To conform with all company policies and procedures, including health and safety To treat all employees, customers and suppliers with dignity and respect This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved Ensuring both branch and staff appearance conforms to company standards What competencies we are looking for? Ability to coach, develop and motivate a team Ability to work towards individual and team sales targets Excellent communication and customer service experience Good accuracy and numerical skills with the ability to understand and interpret financial statistics Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business and to Ability to assist with the development of employees to maximise job satisfaction and performance Competent IT skills What experience we are looking for? At least 2 years' experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Good leadership skills and experience of working within a supervisory role Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.
May 16, 2024
Full time
Competitive salary with unlimited bonus potential We are looking for experienced Assistant Managers to join our successful teams in our branches. Assisting the branch manager in coaching and developing a team of consultants, you will lead by example, ensuring that the company's high standards are maintained. You will draw upon your supervisory experience to support the branch manager in the day-to-day operation of the branch by motivating the team to deliver exceptional customer service in order to maximise sales and overall profitability. You will be passionate about finding every customer who walks through the door their ideal holiday. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, in order to achieve both individual and team sales targets. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Maximising sales, whilst assisting the branch manager to ensure the overall profitability of the branch Assisting with the effective day-to-day operation of the retail branch and foreign exchange bureau Assisting with the supervision, coaching and development of branch staff Identifying and meeting customers' needs by providing exceptional customer service at all times Participating in promotional events and activities to increase exposure of the branch Using social media to promote offers, generate customer engagement and sales leads Leading by example in achieving individual sales targets and objectives Assisting and supporting the branch manager to achieve maximum staff productivity whilst ensuring staff motivation is maintained Ensuring that excellent customer service experience is provided at all times Attending managers' meetings, conferences and other promotional events as required Effectively performing administrative duties To undertake any other duties that may fall into the job criteria To conform with all company policies and procedures, including health and safety To treat all employees, customers and suppliers with dignity and respect This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved Ensuring both branch and staff appearance conforms to company standards What competencies we are looking for? Ability to coach, develop and motivate a team Ability to work towards individual and team sales targets Excellent communication and customer service experience Good accuracy and numerical skills with the ability to understand and interpret financial statistics Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business and to Ability to assist with the development of employees to maximise job satisfaction and performance Competent IT skills What experience we are looking for? At least 2 years' experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Good leadership skills and experience of working within a supervisory role Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.
Salary: £28,000 - £30,000 p/a pro rata for part time, plus potential to earn bonus of up to £7,800, plus excellent benefits package. Location: Market Harborough, Leicestershire Hours: Full time / part time / job share up to 40 hours per week to include evenings and weekends. Various shifts between 6am & 11pm including weekends & bank holidays.Are you a dynamic and experienced leader ready to take the reins at our award-winning Market Harborough store? We are currently seeking a talented Store Manager to drive success and growth in this pivotal role. Company Overview: We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. Reporting to the Area Manager the Store Manager will be driving growth within the company owned Market Harborough store. This key role requires an experienced individual who can effectively engage with colleagues and customers, collaborate closely with the Area Manager to align operational strategies with company objectives and foster a positive and empowering work environment that reflects the company's values. Key Responsibilities: Team Leadership: Recruit, train, and develop a high-performing team dedicated to delivering exceptional customer service. Foster a positive and collaborative work environment, encouraging teamwork and a strong sense of community within the store. Celebrate colleague successes. Operational Excellence: Ensure smooth day-to-day operations, including inventory management, merchandising, and stock control. Implement and uphold visual merchandising standards to enhance the overall shopping experience. Customer Engagement: Build and maintain strong relationships with customers, understanding their needs and preferences. Implement customer service strategies to enhance satisfaction and loyalty. Sales and Performance: Set and achieve sales targets, actively driving initiatives to increase revenue and profitability. Analyse sales reports and trends to identify opportunities for improvement. Community Involvement: Actively participate in local community events and initiatives to strengthen the store's ties with the community. Seek out partnerships and collaborations that contribute to the overall well-being of Market Harborough. Financial Management: Manage budgets, expenses, and financial reporting to ensure the store operates within established financial parameters. Store Manager Skills Required: Proven experience in retail management, with a track record of success in achieving sales targets. Strong leadership and interpersonal skills, with the ability to motivate and develop a diverse team. Excellent communication skills and the ability to build positive relationships with customers and the local community. Knowledge of retail operations, including inventory management and merchandising. Ability to analyse data and make informed decisions to drive business performance. A passion for community engagement and a commitment to making a positive impact in Market Harborough What's in it for you? Salary of between £28,000 to £30,000 + £7,800 bonus potential Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements Cycle to work scheme Develop your skills and capability in a highly supportive and multi-diverse culture Outstanding Training & Development opportunities Gain hands-on experience in a high volume, fast paced environment Enhanced Maternity & Paternity pay packages Flexible working hours opportunity Excellent additional benefits package including: Early access to your pay through 'EarlyPay' 24/7 access to your payslips via HR/Payroll portal 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes) Wellbeing support - access to emotional support, counselling, legal and financial advice Company Pension Scheme Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme NEST pension scheme Extra Holiday - Purchase Scheme Long Service Awards If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of Store Manager. Join us in making a difference in the Market Harborough community through exceptional service and a commitment to excellence. UK driving licence preferred as travel to other store etc.Must be willing to undergo Post Office financial vettingInclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.You may have experience in the following: Retail Manager, Store Supervisor, Assistant Store Manager, Store Leader, Grocery Store Manager, Convenience Store Manager, Retail Team Leader, Department Manager, Retail Sales Manager, Retail Store Coordinator, Store Leader, Store Operator, Retail Store Manager, etc.REF-
May 16, 2024
Full time
Salary: £28,000 - £30,000 p/a pro rata for part time, plus potential to earn bonus of up to £7,800, plus excellent benefits package. Location: Market Harborough, Leicestershire Hours: Full time / part time / job share up to 40 hours per week to include evenings and weekends. Various shifts between 6am & 11pm including weekends & bank holidays.Are you a dynamic and experienced leader ready to take the reins at our award-winning Market Harborough store? We are currently seeking a talented Store Manager to drive success and growth in this pivotal role. Company Overview: We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. Reporting to the Area Manager the Store Manager will be driving growth within the company owned Market Harborough store. This key role requires an experienced individual who can effectively engage with colleagues and customers, collaborate closely with the Area Manager to align operational strategies with company objectives and foster a positive and empowering work environment that reflects the company's values. Key Responsibilities: Team Leadership: Recruit, train, and develop a high-performing team dedicated to delivering exceptional customer service. Foster a positive and collaborative work environment, encouraging teamwork and a strong sense of community within the store. Celebrate colleague successes. Operational Excellence: Ensure smooth day-to-day operations, including inventory management, merchandising, and stock control. Implement and uphold visual merchandising standards to enhance the overall shopping experience. Customer Engagement: Build and maintain strong relationships with customers, understanding their needs and preferences. Implement customer service strategies to enhance satisfaction and loyalty. Sales and Performance: Set and achieve sales targets, actively driving initiatives to increase revenue and profitability. Analyse sales reports and trends to identify opportunities for improvement. Community Involvement: Actively participate in local community events and initiatives to strengthen the store's ties with the community. Seek out partnerships and collaborations that contribute to the overall well-being of Market Harborough. Financial Management: Manage budgets, expenses, and financial reporting to ensure the store operates within established financial parameters. Store Manager Skills Required: Proven experience in retail management, with a track record of success in achieving sales targets. Strong leadership and interpersonal skills, with the ability to motivate and develop a diverse team. Excellent communication skills and the ability to build positive relationships with customers and the local community. Knowledge of retail operations, including inventory management and merchandising. Ability to analyse data and make informed decisions to drive business performance. A passion for community engagement and a commitment to making a positive impact in Market Harborough What's in it for you? Salary of between £28,000 to £30,000 + £7,800 bonus potential Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements Cycle to work scheme Develop your skills and capability in a highly supportive and multi-diverse culture Outstanding Training & Development opportunities Gain hands-on experience in a high volume, fast paced environment Enhanced Maternity & Paternity pay packages Flexible working hours opportunity Excellent additional benefits package including: Early access to your pay through 'EarlyPay' 24/7 access to your payslips via HR/Payroll portal 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes) Wellbeing support - access to emotional support, counselling, legal and financial advice Company Pension Scheme Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme NEST pension scheme Extra Holiday - Purchase Scheme Long Service Awards If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of Store Manager. Join us in making a difference in the Market Harborough community through exceptional service and a commitment to excellence. UK driving licence preferred as travel to other store etc.Must be willing to undergo Post Office financial vettingInclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.You may have experience in the following: Retail Manager, Store Supervisor, Assistant Store Manager, Store Leader, Grocery Store Manager, Convenience Store Manager, Retail Team Leader, Department Manager, Retail Sales Manager, Retail Store Coordinator, Store Leader, Store Operator, Retail Store Manager, etc.REF-
We are currently recruiting a National Youth Project and Campaigns Manager to join our team offering Hybrid Working - flexibility to work from home or based at our central office in Wallington, Surrey. This is a full time, permanent basis and in return you will receive a competitive salary of £39,414 per annum. At Crimestoppers we believe everyone has the right to feel safe from crime, wherever they live. Hundreds of thousands of people trust us each year with their crime information by calling in or using our untraceable online form. Fearless is the youth brand of Crimestoppers, offering young people access to non judgemental information and advice about crime and criminality. The work of Fearless is focused on helping young people make informed decisions about reporting crime. Our charity gives people the power to speak up and stop crime 100% anonymous. Always. Benefits of becoming our National Youth Project and Campaigns Manager : 30 days annual leave - with 3 days to be taken between Christmas and New Year (plus bank holidays) Hybrid Working 3 days in the office (Monday & Wednesday are core office days plus one other day) and 2 days working from home Employee Assistance Programme Access to our discount scheme Crimestoppers Advantage 4% pension contribution Life Insurance Plus many others About the role: As our National Youth Project and Campaigns Manager, you will be responsible for delivering the charity s youth strategy, we are looking for someone who is well organised, passionate and has a range of skills to work on a diverse project. You will develop engaging, innovative and creative national campaigns reaching young people, parents/guardians and professionals across the UK. You will also be responsible for supporting our Regional Managers in the development of regional campaigns. Key responsibilities of our National Youth Project and Campaigns Manager: Leading on the coordination, delivery and prioritisation of all Fearless activity, including successfully developing and managing the youth strategy and overseeing National and Regional plans to ensure activity is aligned, measurable, cost-effective and on brand Project managing the development of engaging and creative national campaigns, from project brief through to launch and evaluation Working with the Digital Content and Creative Assistant, develop and sign off social media content in accordance with our brand Maintaining, reviewing and developing the Fearless website Inspiring and engaging our volunteer Youth Panel. Managing the recruitment and retention of the panel, as well as supporting all projects generated by the group Maintaining and developing the suite of Fearless resources; including digital assets, national artwork and crime specific resource booklets Managing the Youth Projects Coordinator role, supporting them to deliver their objectives and ensuring their professional development. What we're looking for in our National Youth Project and Campaigns Manager: Experience and understanding of issues affecting young people (Essential) Excellent project management skills (Essential) A creative and strategic thinker with the skills to develop innovative campaigns (Essential) Digital campaigning skills including across a range of social media platforms (Essential) The ability to manage a varied workload and meet tight deadlines (Essential) Excellent communication skills, both written and verbal (Essential) High working knowledge of Microsoft Office suite (Essential) Excellent interpersonal skills to manage internal and external relationships and an ability to develop partnerships with stakeholders (Essential) Experience of managing people and supporting their professional development (Essential) A team player who can manage conflicting priorities and work on own initiative (Essential) As you will come in to contact with young people, the successful applicant will be asked to complete a Disclosure & Barring Service check for this role. To apply, please submit your Covering Letter and CV in one document. In your covering letter please outline how you meet the specific skills, knowledge, experience, and qualifications required. Closing Date : Thursday 30th May 2024 at 23:59pm Interview & presentation date: Monday June 10th in person at Head Office No agencies please. Reg.Charity (phone number removed)
May 16, 2024
Full time
We are currently recruiting a National Youth Project and Campaigns Manager to join our team offering Hybrid Working - flexibility to work from home or based at our central office in Wallington, Surrey. This is a full time, permanent basis and in return you will receive a competitive salary of £39,414 per annum. At Crimestoppers we believe everyone has the right to feel safe from crime, wherever they live. Hundreds of thousands of people trust us each year with their crime information by calling in or using our untraceable online form. Fearless is the youth brand of Crimestoppers, offering young people access to non judgemental information and advice about crime and criminality. The work of Fearless is focused on helping young people make informed decisions about reporting crime. Our charity gives people the power to speak up and stop crime 100% anonymous. Always. Benefits of becoming our National Youth Project and Campaigns Manager : 30 days annual leave - with 3 days to be taken between Christmas and New Year (plus bank holidays) Hybrid Working 3 days in the office (Monday & Wednesday are core office days plus one other day) and 2 days working from home Employee Assistance Programme Access to our discount scheme Crimestoppers Advantage 4% pension contribution Life Insurance Plus many others About the role: As our National Youth Project and Campaigns Manager, you will be responsible for delivering the charity s youth strategy, we are looking for someone who is well organised, passionate and has a range of skills to work on a diverse project. You will develop engaging, innovative and creative national campaigns reaching young people, parents/guardians and professionals across the UK. You will also be responsible for supporting our Regional Managers in the development of regional campaigns. Key responsibilities of our National Youth Project and Campaigns Manager: Leading on the coordination, delivery and prioritisation of all Fearless activity, including successfully developing and managing the youth strategy and overseeing National and Regional plans to ensure activity is aligned, measurable, cost-effective and on brand Project managing the development of engaging and creative national campaigns, from project brief through to launch and evaluation Working with the Digital Content and Creative Assistant, develop and sign off social media content in accordance with our brand Maintaining, reviewing and developing the Fearless website Inspiring and engaging our volunteer Youth Panel. Managing the recruitment and retention of the panel, as well as supporting all projects generated by the group Maintaining and developing the suite of Fearless resources; including digital assets, national artwork and crime specific resource booklets Managing the Youth Projects Coordinator role, supporting them to deliver their objectives and ensuring their professional development. What we're looking for in our National Youth Project and Campaigns Manager: Experience and understanding of issues affecting young people (Essential) Excellent project management skills (Essential) A creative and strategic thinker with the skills to develop innovative campaigns (Essential) Digital campaigning skills including across a range of social media platforms (Essential) The ability to manage a varied workload and meet tight deadlines (Essential) Excellent communication skills, both written and verbal (Essential) High working knowledge of Microsoft Office suite (Essential) Excellent interpersonal skills to manage internal and external relationships and an ability to develop partnerships with stakeholders (Essential) Experience of managing people and supporting their professional development (Essential) A team player who can manage conflicting priorities and work on own initiative (Essential) As you will come in to contact with young people, the successful applicant will be asked to complete a Disclosure & Barring Service check for this role. To apply, please submit your Covering Letter and CV in one document. In your covering letter please outline how you meet the specific skills, knowledge, experience, and qualifications required. Closing Date : Thursday 30th May 2024 at 23:59pm Interview & presentation date: Monday June 10th in person at Head Office No agencies please. Reg.Charity (phone number removed)
Are you an experienced sales or assistant manager in the paint trade ready for your next challenge? Join a leading paint company and take charge of a dynamic new "Shop-in-Shop" store unit. Enjoy a Monday-Friday schedule, a competitive 30,000 salary, and the chance to make your mark. What You'll Do: Drive Sales & Customer Satisfaction: Lead the team in exceeding expectations and achieving targets. Manage Operations Like a Pro: Oversee daily operations, stock, ordering, and customer accounts. Be a Paint Expert: Mix paint, provide expert advice, and maintain top-notch store standards. Own the Customer Experience: Build strong relationships and proactively engage customers. Collaborate for Success: Work closely with colleagues and head office to deliver results. What You Bring: Paint Industry Know-How: Minimum 1 year of experience in the paint sector. Retail Leadership: Proven management skills and a customer-focused sales approach. Tech Savvy: Comfortable with computers and good with numbers. Top Communicator & Problem Solver: Excellent interpersonal skills and a knack for finding solutions. Driven and Organized: Self-motivation and the ability to thrive in a fast-paced environment. Why this Role Rocks: Career Growth: Step into a full manager role with leadership potential. Work-Life Balance: Enjoy a regular Monday-Friday schedule. Shape a New Venture: Be part of an exciting "Shop-in-Shop" concept. Competitive Compensation: 30,000 salary plus benefits
May 16, 2024
Full time
Are you an experienced sales or assistant manager in the paint trade ready for your next challenge? Join a leading paint company and take charge of a dynamic new "Shop-in-Shop" store unit. Enjoy a Monday-Friday schedule, a competitive 30,000 salary, and the chance to make your mark. What You'll Do: Drive Sales & Customer Satisfaction: Lead the team in exceeding expectations and achieving targets. Manage Operations Like a Pro: Oversee daily operations, stock, ordering, and customer accounts. Be a Paint Expert: Mix paint, provide expert advice, and maintain top-notch store standards. Own the Customer Experience: Build strong relationships and proactively engage customers. Collaborate for Success: Work closely with colleagues and head office to deliver results. What You Bring: Paint Industry Know-How: Minimum 1 year of experience in the paint sector. Retail Leadership: Proven management skills and a customer-focused sales approach. Tech Savvy: Comfortable with computers and good with numbers. Top Communicator & Problem Solver: Excellent interpersonal skills and a knack for finding solutions. Driven and Organized: Self-motivation and the ability to thrive in a fast-paced environment. Why this Role Rocks: Career Growth: Step into a full manager role with leadership potential. Work-Life Balance: Enjoy a regular Monday-Friday schedule. Shape a New Venture: Be part of an exciting "Shop-in-Shop" concept. Competitive Compensation: 30,000 salary plus benefits
Practice Manager Boutique Real Estate Law Firm Stratford, London £40-50k An established and growing law firm with a rapidly growing reputation for delivering exceptional Residential and Commercial Property legal services to clients in London and across the UK require a Practice Manager to support their continued growth and commitment excellence. Based within a few minutes walk of Stratford Station, the law firm specialises in providing comprehensive legal solutions tailored to meet the unique needs of our clients in the real estate sector. The Practice Manager will play a crucial role in overseeing the day-to-day operations of the firm, ensuring smooth functioning across all departments and playing a key role in facilitating the growth and success of the practice. Responsibilities: Manage the allocation and billing of fee earners work to clients, ensuring accuracy and timeliness. Maintain compliance with SRA regulations, practising certificates, and accreditation standards. Oversee finances and accounts, including credit control, purchase ledgers, and accounts payable. Assist with HR matters, including liaising with recruitment partners and managing employee records. Handle office and facilities management to ensure a conducive working environment. Support the Managing Partner in driving efficiencies and implementing strategies to grow the practice. Requirements: Proven experience as a Practice Manager or Operations Manager within a law practice. This would also suit an assistant who is ready to take the next step min their career. Good understanding of SRA regulations and compliance standards within the legal sector. Sound financial management skills, including proficiency in credit control and accounts payable. HR experience, including recruitment and employee relations, is highly desirable. Exceptional organizational and multitasking abilities. Excellent communication and interpersonal skills. Ability to work independently and collaboratively within a team. Proficiency in MS Office and legal practice management software. What s on Offer: Competitive salary commensurate with experience. Opportunity to work in a dynamic and collaborative environment. Potential for professional growth and development as the firm continues to expand. Central location in the heart of Stratford, with easy access to transportation and amenities. Interested, please apply today! IRG Law is an equal opportunities employer and does not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All selections are made based on qualifications, merit, and business need. For more information, please visit IRG Law s website.
May 16, 2024
Full time
Practice Manager Boutique Real Estate Law Firm Stratford, London £40-50k An established and growing law firm with a rapidly growing reputation for delivering exceptional Residential and Commercial Property legal services to clients in London and across the UK require a Practice Manager to support their continued growth and commitment excellence. Based within a few minutes walk of Stratford Station, the law firm specialises in providing comprehensive legal solutions tailored to meet the unique needs of our clients in the real estate sector. The Practice Manager will play a crucial role in overseeing the day-to-day operations of the firm, ensuring smooth functioning across all departments and playing a key role in facilitating the growth and success of the practice. Responsibilities: Manage the allocation and billing of fee earners work to clients, ensuring accuracy and timeliness. Maintain compliance with SRA regulations, practising certificates, and accreditation standards. Oversee finances and accounts, including credit control, purchase ledgers, and accounts payable. Assist with HR matters, including liaising with recruitment partners and managing employee records. Handle office and facilities management to ensure a conducive working environment. Support the Managing Partner in driving efficiencies and implementing strategies to grow the practice. Requirements: Proven experience as a Practice Manager or Operations Manager within a law practice. This would also suit an assistant who is ready to take the next step min their career. Good understanding of SRA regulations and compliance standards within the legal sector. Sound financial management skills, including proficiency in credit control and accounts payable. HR experience, including recruitment and employee relations, is highly desirable. Exceptional organizational and multitasking abilities. Excellent communication and interpersonal skills. Ability to work independently and collaboratively within a team. Proficiency in MS Office and legal practice management software. What s on Offer: Competitive salary commensurate with experience. Opportunity to work in a dynamic and collaborative environment. Potential for professional growth and development as the firm continues to expand. Central location in the heart of Stratford, with easy access to transportation and amenities. Interested, please apply today! IRG Law is an equal opportunities employer and does not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All selections are made based on qualifications, merit, and business need. For more information, please visit IRG Law s website.
Job Title: Trainee Manager Location: Ridham, Sittingbourne, Kent, ME9 8SR Salary : Competitive Job Type : Full time, Fixed Term 2 years Countrystyle is a dynamic, privately owned resource management and waste recycling business. With a track record of spotting opportunities, understanding the market and driving innovative solutions, we deliver a reliable service which reduces the impact on the environment of our clients' waste, whilst creating cost-effective and reliable waste management outcomes which encourage a greener business acumen. About the Role: As a Trainee Manager with Countrystyle Recycling you will spend 6 months rotating through 4 key parts of our business, Operations, Logistics, Compliance and Commercial. Working in functional roles within each of these areas you will also work shadow our existing management team to gain a full overview of management roles within the business. You will be keen to develop a future career in management with the Company. Key Responsibilities: Rotating on a 6 monthly basis through each of our functional Areas Working in each role within those areas, learning the business and work shadowing the line managers in each part of the function Undertaking management training both internally and externally as designated by the Company Working on projects as directed by the business in each of the functions With your board sponsor working on personal development goals and identifying areas of the business that are most suitable for your skills and abilities About You: Essential Requirements: Excellent Communication Skills Ability to confidently talk to people at all levels within the organisation Educated to at least GCSE level with passes in Maths and English Desirable Requirements: Degree or equivalent work experience Benefits: Employee Assistance Programme GymFlex salary sacrifice scheme Life Insurance and GP 24 access Electric car salary sacrifice scheme Cycle to work scheme Company events Please click on the APPLY button to send your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with the relevant experience or job title of; Trainee Commercial Manager, Trainee Compliance Manger, Trainee Operations Manager, Commercial Assistant, Business Management, Business Support, Business Administrator, Business Manager, Compliance Assistant, Operations Administrator, Trainee Office Manager, Trainee Manager may also be considered for this role.
May 15, 2024
Full time
Job Title: Trainee Manager Location: Ridham, Sittingbourne, Kent, ME9 8SR Salary : Competitive Job Type : Full time, Fixed Term 2 years Countrystyle is a dynamic, privately owned resource management and waste recycling business. With a track record of spotting opportunities, understanding the market and driving innovative solutions, we deliver a reliable service which reduces the impact on the environment of our clients' waste, whilst creating cost-effective and reliable waste management outcomes which encourage a greener business acumen. About the Role: As a Trainee Manager with Countrystyle Recycling you will spend 6 months rotating through 4 key parts of our business, Operations, Logistics, Compliance and Commercial. Working in functional roles within each of these areas you will also work shadow our existing management team to gain a full overview of management roles within the business. You will be keen to develop a future career in management with the Company. Key Responsibilities: Rotating on a 6 monthly basis through each of our functional Areas Working in each role within those areas, learning the business and work shadowing the line managers in each part of the function Undertaking management training both internally and externally as designated by the Company Working on projects as directed by the business in each of the functions With your board sponsor working on personal development goals and identifying areas of the business that are most suitable for your skills and abilities About You: Essential Requirements: Excellent Communication Skills Ability to confidently talk to people at all levels within the organisation Educated to at least GCSE level with passes in Maths and English Desirable Requirements: Degree or equivalent work experience Benefits: Employee Assistance Programme GymFlex salary sacrifice scheme Life Insurance and GP 24 access Electric car salary sacrifice scheme Cycle to work scheme Company events Please click on the APPLY button to send your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with the relevant experience or job title of; Trainee Commercial Manager, Trainee Compliance Manger, Trainee Operations Manager, Commercial Assistant, Business Management, Business Support, Business Administrator, Business Manager, Compliance Assistant, Operations Administrator, Trainee Office Manager, Trainee Manager may also be considered for this role.
EXECUTIVE BUSINESS PARTNER A global technology company is looking for an Executive Business Partner to come and support the team for 12 months! EXECUTIVE BUSINESS PARTNER ROLE: Completing core administrative tasks including managing travel, reporting expenses, managing calendars, coordinating facilities without assistance from the executive Executing core program management tasks by delivering cross-functional, medium- to large-scale projects or events from initiation through delivery, impacting or influencing a single organisation and site Scoping, managing, and independently advancing projects in an ambiguous environment, demonstrating excellent judgment and discretion when evaluating complex circumstances Utilising the ability to independently advance projects in an ambiguous environment, determining corrective action for risks and obstacles in projects or events and serving as an escalation point Handling administrative and program management tasks with multiple approaches to achieve an optimal solution, and with foresight to anticipate and address future issues Establishing exemplary trust with senior executives, stakeholders, and site leadership, demonstrating leadership with cross-functional partners and leaders within a single organisation or site Demonstrating outstanding communication skills with internal and possibly external-facing parties, formulating more nuanced communication strategies EXECUTIVE BUSINESS PARTNER ESSENTIALS: Discretionary bonus Free Breakfast, lunch and dinner catered by Chefs. Free 7th floor gym overlooking London. Hybrid working with 3 days in the office per week EDUCATION PARTNERSHIP MANAGER BENEFITS: Minimum 9 - 11 years of Executive Assistant Experience managing teams and providing business partner level support to an executive Experience working in Technology and large multi national organisation If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information . At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
May 15, 2024
Full time
EXECUTIVE BUSINESS PARTNER A global technology company is looking for an Executive Business Partner to come and support the team for 12 months! EXECUTIVE BUSINESS PARTNER ROLE: Completing core administrative tasks including managing travel, reporting expenses, managing calendars, coordinating facilities without assistance from the executive Executing core program management tasks by delivering cross-functional, medium- to large-scale projects or events from initiation through delivery, impacting or influencing a single organisation and site Scoping, managing, and independently advancing projects in an ambiguous environment, demonstrating excellent judgment and discretion when evaluating complex circumstances Utilising the ability to independently advance projects in an ambiguous environment, determining corrective action for risks and obstacles in projects or events and serving as an escalation point Handling administrative and program management tasks with multiple approaches to achieve an optimal solution, and with foresight to anticipate and address future issues Establishing exemplary trust with senior executives, stakeholders, and site leadership, demonstrating leadership with cross-functional partners and leaders within a single organisation or site Demonstrating outstanding communication skills with internal and possibly external-facing parties, formulating more nuanced communication strategies EXECUTIVE BUSINESS PARTNER ESSENTIALS: Discretionary bonus Free Breakfast, lunch and dinner catered by Chefs. Free 7th floor gym overlooking London. Hybrid working with 3 days in the office per week EDUCATION PARTNERSHIP MANAGER BENEFITS: Minimum 9 - 11 years of Executive Assistant Experience managing teams and providing business partner level support to an executive Experience working in Technology and large multi national organisation If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information . At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.