Car Sales Executive - Oldham Salary - Up to £25,000 Basic + Uncapped commission OTE 50k Ref - OC17131 We have a new job vacancy for a Car Sales Executive in Oldham for my clients main dealership. My client are one of the UK's largest dealer groups and they're rapidly growing making it the perfect time to join. This role suits a Car Sales Executive with more of a primary background in selling used cars. My client can offer excellent earning potential and development opportunities for all their Car Sales Executives. Car Sales Executive Benefits: Uncapped Commission Up to £1000 referral bonus scheme Pension Plan. Life insurance. Car Sales Executive Role: As a Car Sales Executive you will be tasked with taking and guiding customers through the full sales process of buying a vehicle and looking at getting them the best deals in the market. Car Sales Executive Requirements: Must have a Full UK Driving License Experience in a main dealership would be advantageous but not essential Octane Recruitment Consultant - Al-Amin Abiru INDSE Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Car Sales Executive, Trainee Car Sales Executive, Commercial Sales Executive, Sales Experts, Business Manager, Transaction Manager, Sales Controller, Sales Manager, General Sales Manager, Fleet Sales Executives, BDM, Business Development Manager, Sales Administrator. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 16, 2024
Full time
Car Sales Executive - Oldham Salary - Up to £25,000 Basic + Uncapped commission OTE 50k Ref - OC17131 We have a new job vacancy for a Car Sales Executive in Oldham for my clients main dealership. My client are one of the UK's largest dealer groups and they're rapidly growing making it the perfect time to join. This role suits a Car Sales Executive with more of a primary background in selling used cars. My client can offer excellent earning potential and development opportunities for all their Car Sales Executives. Car Sales Executive Benefits: Uncapped Commission Up to £1000 referral bonus scheme Pension Plan. Life insurance. Car Sales Executive Role: As a Car Sales Executive you will be tasked with taking and guiding customers through the full sales process of buying a vehicle and looking at getting them the best deals in the market. Car Sales Executive Requirements: Must have a Full UK Driving License Experience in a main dealership would be advantageous but not essential Octane Recruitment Consultant - Al-Amin Abiru INDSE Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Car Sales Executive, Trainee Car Sales Executive, Commercial Sales Executive, Sales Experts, Business Manager, Transaction Manager, Sales Controller, Sales Manager, General Sales Manager, Fleet Sales Executives, BDM, Business Development Manager, Sales Administrator. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Are you looking for your next role within Customer Service? Is providing an excellent level of service to both internal and external Customers your passion? Working for a marketing solutions and communications business who cover every channel across multiple markets, a company of over 900 employees that can offer fantastic personal and professional development. This is an excellent Customer Service role on a permanent, full-time basis paying up to GBP24,000pa. What can you expect in the role of Customer Service Executive? Day to day management of your own Customer base including both external and internal customers Processing orders and payments for goods, ensuring stock levels are managed and maintained Liaising with couriers and internal departments to ensure that orders/ requests are processed in line with SLAs Completing data exemption reports for Senior Management Ensuring that customer records and databases are maintained and kept updated accurately Working to support customers with basic technical issues relating to online web portals and web shops Providing basic diagnostic fault-finding support to ensure that issues dont repeat What will you get in return as a Customer Service Executive? Starting salary of GBP24,000pa dependant on experience Full Time hours - Monday to Friday 8.30AM - 5PM with the opportunity to work hybrid 2 days a week from home 25 days leave plus bank holidays Full training and induction period Progression routes throughout the business Free Parking Life Insurance Retail Reward scheme What experience do you need to work as a Customer Service Executive? Previous experience within Customer Services including but not limited to: Customer Service Executive Customer Service Advisor Customer Service Administrator Sales Administrator Customer Order Advisor Sales Order Processor Order Processor Sales Processor High attention to detail Excellent communication skills Strong team player and work ethic IT skills including Microsoft Office Packages (Word & Excel) To Apply If this sounds like a role you will LOVE, please send your CV Our client is an equal opportunities employer. This material is available in alternative formats upon request. Please allow 7-10 days for the alternative format. If you have any questions on the role or need further information please contact a member of the team on (phone number removed). We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful and your details will not be held. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook.
May 16, 2024
Full time
Are you looking for your next role within Customer Service? Is providing an excellent level of service to both internal and external Customers your passion? Working for a marketing solutions and communications business who cover every channel across multiple markets, a company of over 900 employees that can offer fantastic personal and professional development. This is an excellent Customer Service role on a permanent, full-time basis paying up to GBP24,000pa. What can you expect in the role of Customer Service Executive? Day to day management of your own Customer base including both external and internal customers Processing orders and payments for goods, ensuring stock levels are managed and maintained Liaising with couriers and internal departments to ensure that orders/ requests are processed in line with SLAs Completing data exemption reports for Senior Management Ensuring that customer records and databases are maintained and kept updated accurately Working to support customers with basic technical issues relating to online web portals and web shops Providing basic diagnostic fault-finding support to ensure that issues dont repeat What will you get in return as a Customer Service Executive? Starting salary of GBP24,000pa dependant on experience Full Time hours - Monday to Friday 8.30AM - 5PM with the opportunity to work hybrid 2 days a week from home 25 days leave plus bank holidays Full training and induction period Progression routes throughout the business Free Parking Life Insurance Retail Reward scheme What experience do you need to work as a Customer Service Executive? Previous experience within Customer Services including but not limited to: Customer Service Executive Customer Service Advisor Customer Service Administrator Sales Administrator Customer Order Advisor Sales Order Processor Order Processor Sales Processor High attention to detail Excellent communication skills Strong team player and work ethic IT skills including Microsoft Office Packages (Word & Excel) To Apply If this sounds like a role you will LOVE, please send your CV Our client is an equal opportunities employer. This material is available in alternative formats upon request. Please allow 7-10 days for the alternative format. If you have any questions on the role or need further information please contact a member of the team on (phone number removed). We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful and your details will not be held. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook.
Job Title / Position: Senior Sales Administrator Job Ref no: SSA/0001 Branch Location: Recruitment agency in Corby Work Location: Kettering Salary: £27,000-£30,000 Shifts / Hours: Mon-Fri Job Description: We are recruiting for a successful internet-based company, specialising in mobile computing and label printing systems and now wishes to recruit a senior sales administrator. Full training will be provided and there are excellent prospects for advancement. Duties will include; Gain knowledge of the company's products, including the label products manufactured in-house. Deal with sales enquiries from existing customers and new prospects by understanding the requirement, offering advice on appropriate solutions and providing written quotations using the companies CRM system. Proactively follow up on all quotations sent in a reasonable time scale so that we have the best chance of securing the business. Plan and prioritise sales activities using the CRM system to its maximum capability. Where relevant, arrange customer site visits to build relationships and development additional business (mainly local companies). Process sales orders and raise purchase orders. Ensure the development of the contact database, ensuring all relevant fields are completed and that the quality of information continuously improves to assist with account management and targeted direct marketing. Ensure stock levels are maintained for stock items. Assist the Systems team with preparing quotations. Help train new members of staff. Log non-conformances when appropriate and ensure a good customer outcome. Backup the sales office manager when they are not on site. Key skills include, At least 3 years' experience in sales administration. Strong work ethic. Excellent verbal and written communication. A professional approach to dealing with customers. Ability to quickly learn about complex and technical / IT products. Ability to multi-task and work under pressure. Familiar with Microsoft office and a CRM system would be an advantage. Purchasing experience. Good spreadsheet skills. Qualifications and Personal Attributes At least 7 GCSEs, with grade C or above in maths English and a science subject. An interest in IT products. The ambition to have a career in technical sales. Quest Employment acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Date Advertised: 29 April 2024 Date Closes: 30 June 2024 email protected
May 16, 2024
Full time
Job Title / Position: Senior Sales Administrator Job Ref no: SSA/0001 Branch Location: Recruitment agency in Corby Work Location: Kettering Salary: £27,000-£30,000 Shifts / Hours: Mon-Fri Job Description: We are recruiting for a successful internet-based company, specialising in mobile computing and label printing systems and now wishes to recruit a senior sales administrator. Full training will be provided and there are excellent prospects for advancement. Duties will include; Gain knowledge of the company's products, including the label products manufactured in-house. Deal with sales enquiries from existing customers and new prospects by understanding the requirement, offering advice on appropriate solutions and providing written quotations using the companies CRM system. Proactively follow up on all quotations sent in a reasonable time scale so that we have the best chance of securing the business. Plan and prioritise sales activities using the CRM system to its maximum capability. Where relevant, arrange customer site visits to build relationships and development additional business (mainly local companies). Process sales orders and raise purchase orders. Ensure the development of the contact database, ensuring all relevant fields are completed and that the quality of information continuously improves to assist with account management and targeted direct marketing. Ensure stock levels are maintained for stock items. Assist the Systems team with preparing quotations. Help train new members of staff. Log non-conformances when appropriate and ensure a good customer outcome. Backup the sales office manager when they are not on site. Key skills include, At least 3 years' experience in sales administration. Strong work ethic. Excellent verbal and written communication. A professional approach to dealing with customers. Ability to quickly learn about complex and technical / IT products. Ability to multi-task and work under pressure. Familiar with Microsoft office and a CRM system would be an advantage. Purchasing experience. Good spreadsheet skills. Qualifications and Personal Attributes At least 7 GCSEs, with grade C or above in maths English and a science subject. An interest in IT products. The ambition to have a career in technical sales. Quest Employment acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Date Advertised: 29 April 2024 Date Closes: 30 June 2024 email protected
Global Technology Solutions Ltd
Chippenham, Wiltshire
Cloud IT Solutions Technical Consultant - Service Desk Consultant Permanent - Chippenham Onsite/Hybrid Working £45,000 - £60,000 Must Drive - Happy to Travel as needed. You will be an experienced Technical Consultant with a methodical approach to problem-solving who has an enthusiastic "can do" attitude. You have ambition and a growth mindset so you will be keen to learn, progress and are willing to study to become an exceptional IT professional. MAIN DUTIES * Architect, Design, and Implement Modern Cloud IT Solutions * Completion of Infrastructure, Cyber Risk and Microsoft 365 Adoption Consultancy * Escalation Technical Resource for Project Engineers * Work as part of our dedicated Projects Team away from the Service Desk * Support and guide our customers on their Technical Roadmap * Work with the Projects Administrator to ensure projects are a success * Assist the commercial team with technical roadmaps and presales consultancy ESSENTIAL SKILLS & EXPERIENCE * At least 4 years' experience progressing through a service desk 1st/2nd/3rd line to Technical Consultant * Microsoft Azure (Migration, Deployment and Management of services) * Microsoft 365 including Modern Endpoint Management and Security * Hyper-V/VMware in both on-premises and hybrid deployments * Networking (TCP/IP, VLANs, routing, Firewalls, port forwarding and NAT etc.) * Comfortable communicating at all levels including Management, Senior Leadership Team and Board/Directors * Design and implementation of technical roadmaps, from start to finish. QUALIFICATIONS * Desirable Microsoft Certifications (MS-100/101, AZ-104, MS-500) * Desirable Security Certifications (Security+, CEH) WHAT WE OFFER People & Culture is the heartbeat. We believe success is built from within and is why we are incredibly proud of our team, our working environment and our fun, friendly and inclusive office culture. We live by our values. It is a fast paced, energetic and fun environment to be in. As an employee we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best in your field of work. * Unlimited holiday * Performance and salary reviews * Enrolment into the Academy, aimed on your training and development needs with time available to complete during working hours * Access to online courses, work related plus more, all at your fingertips * Auto Enrolment pension scheme * Staff and Customer referral scheme * Great working atmosphere and balanced work environment - we are high performance and we take good care of each other * Employee socials and events run by our Social Committee * Lots of cake and fruit * And of course, you get to work for a fast-growing, modern, market leader like us! This is a fantastic opportunity to join a welcoming, dynamic company offering a great culture and the chance to build a successful career. NOTES 37.5 hours a week Mon-Fri, due to the nature of the job some occasional work at weekends and outside of normal hours may be required. Travel to customer sites may be required so the ability to travel as and when required is essential. This role requires a DBS and BPSS check as well as you to obtain SC clearance (fully funded). "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
Cloud IT Solutions Technical Consultant - Service Desk Consultant Permanent - Chippenham Onsite/Hybrid Working £45,000 - £60,000 Must Drive - Happy to Travel as needed. You will be an experienced Technical Consultant with a methodical approach to problem-solving who has an enthusiastic "can do" attitude. You have ambition and a growth mindset so you will be keen to learn, progress and are willing to study to become an exceptional IT professional. MAIN DUTIES * Architect, Design, and Implement Modern Cloud IT Solutions * Completion of Infrastructure, Cyber Risk and Microsoft 365 Adoption Consultancy * Escalation Technical Resource for Project Engineers * Work as part of our dedicated Projects Team away from the Service Desk * Support and guide our customers on their Technical Roadmap * Work with the Projects Administrator to ensure projects are a success * Assist the commercial team with technical roadmaps and presales consultancy ESSENTIAL SKILLS & EXPERIENCE * At least 4 years' experience progressing through a service desk 1st/2nd/3rd line to Technical Consultant * Microsoft Azure (Migration, Deployment and Management of services) * Microsoft 365 including Modern Endpoint Management and Security * Hyper-V/VMware in both on-premises and hybrid deployments * Networking (TCP/IP, VLANs, routing, Firewalls, port forwarding and NAT etc.) * Comfortable communicating at all levels including Management, Senior Leadership Team and Board/Directors * Design and implementation of technical roadmaps, from start to finish. QUALIFICATIONS * Desirable Microsoft Certifications (MS-100/101, AZ-104, MS-500) * Desirable Security Certifications (Security+, CEH) WHAT WE OFFER People & Culture is the heartbeat. We believe success is built from within and is why we are incredibly proud of our team, our working environment and our fun, friendly and inclusive office culture. We live by our values. It is a fast paced, energetic and fun environment to be in. As an employee we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best in your field of work. * Unlimited holiday * Performance and salary reviews * Enrolment into the Academy, aimed on your training and development needs with time available to complete during working hours * Access to online courses, work related plus more, all at your fingertips * Auto Enrolment pension scheme * Staff and Customer referral scheme * Great working atmosphere and balanced work environment - we are high performance and we take good care of each other * Employee socials and events run by our Social Committee * Lots of cake and fruit * And of course, you get to work for a fast-growing, modern, market leader like us! This is a fantastic opportunity to join a welcoming, dynamic company offering a great culture and the chance to build a successful career. NOTES 37.5 hours a week Mon-Fri, due to the nature of the job some occasional work at weekends and outside of normal hours may be required. Travel to customer sites may be required so the ability to travel as and when required is essential. This role requires a DBS and BPSS check as well as you to obtain SC clearance (fully funded). "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Senior IFA Administrator £25,000 to £28,000 salary We are looking for a Senior IFA Administrator to join a Financial Services firm in the Leeds area. You will ideally have experience of working within Financial Services, but this isn't essential because full training will be provided. As a Senior IFA Administrator, your main responsibilities will be to provide technical and administrative support in terms of managing all submissions of policies, completing and uploading client review forms and supporting the internal team. Core tasks Undertake core tasks such as photocopying, answering telephone as required, distribution of post and associated mail items within office. Set up client file and ensure any relevant checklist is completed accurately. Preparing New Client meeting packs Issuing Engagement Letters. Upload documentation to back office system Produce valuations Prepare New Business packs for presentation meeting, including illustrations. Servicing existing & new business queries. Maintain effective communications with the client. Oversee administration and processing to completion. Issue policy documents and confirmation letter. Make appointments as required. In return you will be offered a salary of £25,000 to £28,000, generous benefits package and bonus structure. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please note that our client is an equal opportunities Employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability or religious belief.
May 16, 2024
Full time
Senior IFA Administrator £25,000 to £28,000 salary We are looking for a Senior IFA Administrator to join a Financial Services firm in the Leeds area. You will ideally have experience of working within Financial Services, but this isn't essential because full training will be provided. As a Senior IFA Administrator, your main responsibilities will be to provide technical and administrative support in terms of managing all submissions of policies, completing and uploading client review forms and supporting the internal team. Core tasks Undertake core tasks such as photocopying, answering telephone as required, distribution of post and associated mail items within office. Set up client file and ensure any relevant checklist is completed accurately. Preparing New Client meeting packs Issuing Engagement Letters. Upload documentation to back office system Produce valuations Prepare New Business packs for presentation meeting, including illustrations. Servicing existing & new business queries. Maintain effective communications with the client. Oversee administration and processing to completion. Issue policy documents and confirmation letter. Make appointments as required. In return you will be offered a salary of £25,000 to £28,000, generous benefits package and bonus structure. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please note that our client is an equal opportunities Employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability or religious belief.
A fantastic opportunity for a candidate at any level of their career to join WTW, one of the leading Third-Party Administrators, as a Pension Administrator. This is a challenging and rewarding role, drawing on and further developing team working, mathematical and customer service skills. Day to day responsibilities include the administration of occupational pension schemes, dealing with new joiners, leavers, retirees and calculating renewals and member contributions.Full training is provided to all new joiners which starts in week one with a comprehensive induction programme. This is followed by a 6-month learning development programme which is designed to provide the right training to our colleagues at the right time. The programme trains colleagues on both technical subjects and core skills (which include customer experience and client care). As an industry leader, we offer a competitive salary and excellent benefits package including Company pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options.At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. The Role Communicate effectively with client/members via the telephone, letter and email. Consistently provide a quality customer experience to clients/members. Deal with simple queries and requests by the use of standard letters and reference to procedures. Recognise and escalate potential problems and potential complaint cases. Ensure complaints procedure is adhered to and that all complaints are immediately notified to Senior Administrator. Monitor own workflow to ensure service levels are achieved. Accurately perform manual calculations. Assist the wider team in more complex / project work when required. Help to provide an efficient, professional service to meet all client/members' needs and to promote the WTW brand. Develop knowledge of clients' pension schemes. Continuously seek to identify areas where the service to clients/members could be improved and communicate to the Senior Administrator / Team Leader. The Requirements Able to work to a high level of accuracy. Able to work well under pressure and meet targets. Interpersonal skills to include good written and verbal communication. Customer and quality focussed. Computer literate. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. Equal Opportunity Employer
May 16, 2024
Full time
A fantastic opportunity for a candidate at any level of their career to join WTW, one of the leading Third-Party Administrators, as a Pension Administrator. This is a challenging and rewarding role, drawing on and further developing team working, mathematical and customer service skills. Day to day responsibilities include the administration of occupational pension schemes, dealing with new joiners, leavers, retirees and calculating renewals and member contributions.Full training is provided to all new joiners which starts in week one with a comprehensive induction programme. This is followed by a 6-month learning development programme which is designed to provide the right training to our colleagues at the right time. The programme trains colleagues on both technical subjects and core skills (which include customer experience and client care). As an industry leader, we offer a competitive salary and excellent benefits package including Company pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options.At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. The Role Communicate effectively with client/members via the telephone, letter and email. Consistently provide a quality customer experience to clients/members. Deal with simple queries and requests by the use of standard letters and reference to procedures. Recognise and escalate potential problems and potential complaint cases. Ensure complaints procedure is adhered to and that all complaints are immediately notified to Senior Administrator. Monitor own workflow to ensure service levels are achieved. Accurately perform manual calculations. Assist the wider team in more complex / project work when required. Help to provide an efficient, professional service to meet all client/members' needs and to promote the WTW brand. Develop knowledge of clients' pension schemes. Continuously seek to identify areas where the service to clients/members could be improved and communicate to the Senior Administrator / Team Leader. The Requirements Able to work to a high level of accuracy. Able to work well under pressure and meet targets. Interpersonal skills to include good written and verbal communication. Customer and quality focussed. Computer literate. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. Equal Opportunity Employer
ROLE PROFILE: Administrator/Administrative Assistant ROLE PURPOSE: The jobholder will provide administration support to a nominated team. They will carry out a range of administrative duties to support the work of their team and will ensure that their activities are completed in accordance with the relevant Company and/or Group policies. KEY ACCOUNTABILITIES: Planning/Reporting : Under the direction of line manager and senior colleagues, determines priorities and activities to achieve business and personal goals Will input into plans , as required e.g. through team meetings or informal conversations, to ensure achievement of business goals Manages assigned projects and contribute to other projects as required Provides relevant management information to senior management Technical: Assist in the creation of broking, client and other types of documents including but not limited to general typing, production of monthly market renewal placing contracts (MRCs) and Premium / Loss summary sheets. Data entry and data computation on Company systems and Excel Spreadsheets Ensure up to date records are maintained at all times on the Company systems for the department Manage and utilize Document management systems (whether paper based or electronic) on behalf of the whole department including but not limited to printing, copying, scanning, assembling, uploading and mailing. Manage and utilize Archiving, Filing and other systems on behalf of the whole department (either paper based or electronic, as appropriate) Keeps informed of all regulatory and legal changes which impacts on the job role Ensures up to date records are maintained at all times on the Company systems Responds appropriately to urgent issues as they arise Policy, Process and Procedures: Interprets instructions and issues arising, and then implement actions according to policies and procedures Environment, Customer Focus and Relationships: Respond to the department's requirements as appropriate Responds to the clients(both internal and external) requirements as appropriate Behaves with all clients (both internal and external) fairly and ethically Shares information that could be beneficial to the Operating Entity/Group People Management/Personal Development: The job holder has no direct reports Actively undertakes personal development to ensure up to date knowledge and understanding of best practice Remains aware of external, industry, legal and regulatory developments etc to ensure practice and outputs are of a sufficiently high standard Keeps informed of all legal and regulatory developments relevant to the Operating Entity/Group Regulatory and Compliance: The Board of each Operating Entity requires the highest standards of corporate governance, operational excellence and financial reporting throughout the Group from all its employees. Specific responsibilities are listed below. Ensures compliance of self and direct reports (if any) with all applicable legal, fiscal and regulatory obligations in the form of policies and procedures Ensures correct authorisation is obtained and processes followed when required by the Operating Entity and/or Group Ensures performance, HR and T&C records are up to date and meet the Operating Entity and/or Group's requirements (which will include those of direct reports if any) Maintains accurate records and deals with correspondence appropriately Operates in an honest, professional and ethical manner Strictly adheres to the Group Employee Code of Conduct Completes all relevant regulatory training Ensures competence of self and direct reports (if any) PERSON SPECIFICATION: Knowledge/Experience Experience not essential, training will be given. However, preference will be given to applicants who have some experience of working in an office environment in an administrative capacity and a desire to work in insurance. Basic technical knowledge of FCA regulations as they pertain to insurance intermediaries Understanding of processes and procedures within the insurance market Skills/Behaviours Attention to detail with ability to produce accurate documentation and to file documents appropriately Ability to work effectively within a team Prioritisation and organisational skills Self-motivated Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders Able to undertake and demonstrate competence in technical training, as required by the industry regulator Qualifications GCSE's (or equivalent) including English essential Technically proficient in MS Office software including Word and Excel
May 16, 2024
Full time
ROLE PROFILE: Administrator/Administrative Assistant ROLE PURPOSE: The jobholder will provide administration support to a nominated team. They will carry out a range of administrative duties to support the work of their team and will ensure that their activities are completed in accordance with the relevant Company and/or Group policies. KEY ACCOUNTABILITIES: Planning/Reporting : Under the direction of line manager and senior colleagues, determines priorities and activities to achieve business and personal goals Will input into plans , as required e.g. through team meetings or informal conversations, to ensure achievement of business goals Manages assigned projects and contribute to other projects as required Provides relevant management information to senior management Technical: Assist in the creation of broking, client and other types of documents including but not limited to general typing, production of monthly market renewal placing contracts (MRCs) and Premium / Loss summary sheets. Data entry and data computation on Company systems and Excel Spreadsheets Ensure up to date records are maintained at all times on the Company systems for the department Manage and utilize Document management systems (whether paper based or electronic) on behalf of the whole department including but not limited to printing, copying, scanning, assembling, uploading and mailing. Manage and utilize Archiving, Filing and other systems on behalf of the whole department (either paper based or electronic, as appropriate) Keeps informed of all regulatory and legal changes which impacts on the job role Ensures up to date records are maintained at all times on the Company systems Responds appropriately to urgent issues as they arise Policy, Process and Procedures: Interprets instructions and issues arising, and then implement actions according to policies and procedures Environment, Customer Focus and Relationships: Respond to the department's requirements as appropriate Responds to the clients(both internal and external) requirements as appropriate Behaves with all clients (both internal and external) fairly and ethically Shares information that could be beneficial to the Operating Entity/Group People Management/Personal Development: The job holder has no direct reports Actively undertakes personal development to ensure up to date knowledge and understanding of best practice Remains aware of external, industry, legal and regulatory developments etc to ensure practice and outputs are of a sufficiently high standard Keeps informed of all legal and regulatory developments relevant to the Operating Entity/Group Regulatory and Compliance: The Board of each Operating Entity requires the highest standards of corporate governance, operational excellence and financial reporting throughout the Group from all its employees. Specific responsibilities are listed below. Ensures compliance of self and direct reports (if any) with all applicable legal, fiscal and regulatory obligations in the form of policies and procedures Ensures correct authorisation is obtained and processes followed when required by the Operating Entity and/or Group Ensures performance, HR and T&C records are up to date and meet the Operating Entity and/or Group's requirements (which will include those of direct reports if any) Maintains accurate records and deals with correspondence appropriately Operates in an honest, professional and ethical manner Strictly adheres to the Group Employee Code of Conduct Completes all relevant regulatory training Ensures competence of self and direct reports (if any) PERSON SPECIFICATION: Knowledge/Experience Experience not essential, training will be given. However, preference will be given to applicants who have some experience of working in an office environment in an administrative capacity and a desire to work in insurance. Basic technical knowledge of FCA regulations as they pertain to insurance intermediaries Understanding of processes and procedures within the insurance market Skills/Behaviours Attention to detail with ability to produce accurate documentation and to file documents appropriately Ability to work effectively within a team Prioritisation and organisational skills Self-motivated Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders Able to undertake and demonstrate competence in technical training, as required by the industry regulator Qualifications GCSE's (or equivalent) including English essential Technically proficient in MS Office software including Word and Excel
Document Controller - Construction London £28,000 - £33,000 per year + Hybrid, Training, Development Are you looking for a position as a Document Controller? Are you familiar with Document Management System (DMS)? Have you managed technical documents for construction projects? Here is a great opportunity for someone who is logical, focused and works efficiently to meet deadlines. Benefits Hybrid, Training and Development. The company is a design and build construction company working on leading projects public and private across London. They focus on quality, cost and sustainability factors with over 12 live projects and continuously tendering for others ranging from £10m to £100m+. They are still a growing company with lots of growth potential. This position is due to sheer growth and demand. The role involves management of technical documents, meeting deadlines and communicating on projects to stakeholders internally and externally. Whilst managing documents you will provide process support, maintenance and development to correctly identify documents. This is a varied role where you will have autonomy and provide training to other employees on the document system. Here is a fantastic chance to join an exciting company where you will be an influential figure in their goals over the next few years. The Role: Document Controller Creation and updating of the relevant documents Daily management of the DMS Candidate Requirements: Construction document management/admin Technical knowledge Knowledge of Microsoft Office software Consultant: Rak Khetani (Please call to promote your application REF: 3500) Revorec Recruitment Solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior-level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job, you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Document Controller Administrator Engineering Construction Document Management Accruent Meridian Vienna Advantage Opentext Enovia FieldView Trimble Viewpoint DMS Technical Administrator Project Admin Admin NVQ GCSE Word Excel Outlook Document Process Management Stakeholders Document Process London Mayfair Soho Covent Garden Westminster Lambeth Chelsea Islington City of London Bermondsey Walworth Dalston Battersea Wandsworth Fulham Canary Wharf Paddington Kensington Hammersmith Acton Tottenham Croydon Streatham Richmond.
May 16, 2024
Full time
Document Controller - Construction London £28,000 - £33,000 per year + Hybrid, Training, Development Are you looking for a position as a Document Controller? Are you familiar with Document Management System (DMS)? Have you managed technical documents for construction projects? Here is a great opportunity for someone who is logical, focused and works efficiently to meet deadlines. Benefits Hybrid, Training and Development. The company is a design and build construction company working on leading projects public and private across London. They focus on quality, cost and sustainability factors with over 12 live projects and continuously tendering for others ranging from £10m to £100m+. They are still a growing company with lots of growth potential. This position is due to sheer growth and demand. The role involves management of technical documents, meeting deadlines and communicating on projects to stakeholders internally and externally. Whilst managing documents you will provide process support, maintenance and development to correctly identify documents. This is a varied role where you will have autonomy and provide training to other employees on the document system. Here is a fantastic chance to join an exciting company where you will be an influential figure in their goals over the next few years. The Role: Document Controller Creation and updating of the relevant documents Daily management of the DMS Candidate Requirements: Construction document management/admin Technical knowledge Knowledge of Microsoft Office software Consultant: Rak Khetani (Please call to promote your application REF: 3500) Revorec Recruitment Solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior-level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job, you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Document Controller Administrator Engineering Construction Document Management Accruent Meridian Vienna Advantage Opentext Enovia FieldView Trimble Viewpoint DMS Technical Administrator Project Admin Admin NVQ GCSE Word Excel Outlook Document Process Management Stakeholders Document Process London Mayfair Soho Covent Garden Westminster Lambeth Chelsea Islington City of London Bermondsey Walworth Dalston Battersea Wandsworth Fulham Canary Wharf Paddington Kensington Hammersmith Acton Tottenham Croydon Streatham Richmond.
WHAT YOU'LL DO Position Overview This role sits within the L-A-B Accounting and Operations team and reports directly to the Senior Finance Manager. The primary responsibility will be the day-to-day management of Finance Operations in L-A-B system (London - Amsterdam - Brussels) which includes Source to Pay (S2P), Travel and Expenses (T&E), Corporate card processes, regulatory reporting and other ad hoc finance operation matters. Amongst other tasks, the Finance Operations Manager will also be responsible for the oversight of Senior Advisor program for L-A-B System. The core objective of this role is to efficiently manage these functions and provide insightful reporting with advanced analytics to ensure delivery of high-quality services that meets the needs of the Finance leadership team and other stakeholders. What will you do Main duties will involve: Oversee all aspects of the S2P, T&E and Corporate card processes. Work closely with the In-house shared service team (GFOS AP, T&E and R2R) teams providing first point of contact for complex issue escalation and resolution. Perform regular transactions and reporting audits to ensure compliance with the Purchasing and T&E policies. Conduct advanced analytical and investigative review/reconciliations of transactions to ensure accurate, timely and insightful reporting to support decision-making. Design compelling analytical reporting tool that draws insights and provides insightful reporting to finance senior leadership team. Review the weekly payment run batches and proposals (domestic and international) prior to payment release. Lead standardisation and re-design of the operation processes within L-A-B and GFOS teams following the implementation of Coupa and SAP ERP. Provide training on expenses policy including inductions for new joiners. Ensure efficient month and year-end closing in line with the Global Accounting timetable and Finance minimum standards. Oversee the administration of all aspects for the Senior Advisor program as L-A-B office senior contact- close engagement with the senior advisor regional team, the induction of senior advisors, escalation, maintenance of relevant policies and information deck and approval of senior advisor invoices. Management of the American Express corporate card's programmes i.e. the corporate travel account, corporate cards and Vpayment cards via Coupa. This includes acting as the programme administrator and having oversight of the account set up, user management and reporting. Contribute to the finance future finance transformation journey to team more effectively and advance our capabilities, skills and expertise in the area of finance operations. Continuous process improvement and sharing of best practice. Embedding risk management into the financial operations team ensuring adequate systems of internal controls (segregation of duties, reconciliations, check AP balances and oversight). Ensures the key controls within the operation processes are efficient and fit for purpose in compliance with BCG finance minimum standards and cash management policies. Enhance internal controls, continuously seeking to reengineer local operation process to obtain efficiencies, manage risk, reduce costs and leading improvements as required. Ensuring appropriate policies and procedures are in place and monitored and global policies are adhered to and kept up to date. Have direct line management of the Financial Operations team: Build, manage, coach and develop direct team. Act as a mentor and coach to the wider L-A-B Finance team. Support during sickness and holidays to ensure smooth overall running of L-A-B Operations functions. Create an encouraging, supporting and stimulating work environment for all finance staff. Being an active change manager in all global finance initiative and working towards establishing effective and efficient relationship with any global service delivery hub that is created. YOU'RE GOOD AT Understanding of the consulting business, and the nature of work we do with clients. High proficiency in all standard software and ERP (Excel, Powerpoint, Word, Oracle, S4hana etc). A 'can do' attitude, creative problem-solving skills and tenacity to find solutions. Forward-looking, pioneering and entrepreneurial thinking. Having excellent project management skills to ensure timely closure of actions etc. Strong business judgment and business analytical skills. Strong investigative and strategic analytical capabilities. Excellent numeracy skills with an ability to spot inaccuracies. Telling a story using analytical models and presentation of data clearly and creatively. Ability to use extensive business processes knowledge and context to draw insights. Identifying KPIs and financial /non-financial metrics to inform business performance. Stakeholder management with ability to work positively and collaboratively with others. Clear and concise communication. Demonstrating good judgement and independent critical thinking in resolution of complex issues. Performing role with highest level of integrity and ability to handle confidential information. Well organized, with strong ability to plan and ability to manage a number of initiatives in parallel. Professional, impartial and independent attitude. High degree of integrity. Strong commitment to confidentiality. Attributes Flexibility to work in an environment that has short-term shifts in priorities to meet a diverse customer base Customer focused/service oriented Professional/confident manner Commitment to get the job done and ability to work to tight deadlines Good team player, motivator, and coach Self -driven, acts upon needs than upon request Strong interpersonal and communication skills Ability to lead a wide range of people and personalities YOU BRING (EXPERIENCE & QUALIFICATIONS) You have successfully operated in a matrixed environment with a track record of influencing change within that setting. You will also understand professional services to empathies with a dynamic in highly instinctual and fast paced environments. Educated to bachelor's degree or equivalent. Advanced knowledge of Accounts Payable, T&E and corporate card sub-processes. 5+ years' experience in finance operations role. Operating as part of a leadership team within professional services, partnership or similar matrix organisation. Operational and technical experience in general accounting, Accounts Payable / Procure-to-Pay/Source-to-Pay and T &E. Working with outsource or in-house shared services for transactional processes. Excellent analytical capabilities including data visualisation, trend analysis and data science skills. Demonstrate ability to work effectively in an international environment with people at all organisation levels by establishing positive and productive stakeholder relationships. Proficient with accounting systems and ERPs. Accounting knowledge and qualification would be considered as an advantage. Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change YOU'LL WORK WITH Internal stakeholders within both consulting and functional teams from local, system and global levels. These stakeholders will include Colleagues within L-A-B including senior directors and MDPs Finance colleagues in L-A-B and the GFOS teams in Delhi Other functional teams (Global Procurement, Risk, IT and Ops teams) Global and regional teams (Finance, PSG and Senior Advisor program teams) External stakeholders: External auditors 3rd party suppliers
May 16, 2024
Full time
WHAT YOU'LL DO Position Overview This role sits within the L-A-B Accounting and Operations team and reports directly to the Senior Finance Manager. The primary responsibility will be the day-to-day management of Finance Operations in L-A-B system (London - Amsterdam - Brussels) which includes Source to Pay (S2P), Travel and Expenses (T&E), Corporate card processes, regulatory reporting and other ad hoc finance operation matters. Amongst other tasks, the Finance Operations Manager will also be responsible for the oversight of Senior Advisor program for L-A-B System. The core objective of this role is to efficiently manage these functions and provide insightful reporting with advanced analytics to ensure delivery of high-quality services that meets the needs of the Finance leadership team and other stakeholders. What will you do Main duties will involve: Oversee all aspects of the S2P, T&E and Corporate card processes. Work closely with the In-house shared service team (GFOS AP, T&E and R2R) teams providing first point of contact for complex issue escalation and resolution. Perform regular transactions and reporting audits to ensure compliance with the Purchasing and T&E policies. Conduct advanced analytical and investigative review/reconciliations of transactions to ensure accurate, timely and insightful reporting to support decision-making. Design compelling analytical reporting tool that draws insights and provides insightful reporting to finance senior leadership team. Review the weekly payment run batches and proposals (domestic and international) prior to payment release. Lead standardisation and re-design of the operation processes within L-A-B and GFOS teams following the implementation of Coupa and SAP ERP. Provide training on expenses policy including inductions for new joiners. Ensure efficient month and year-end closing in line with the Global Accounting timetable and Finance minimum standards. Oversee the administration of all aspects for the Senior Advisor program as L-A-B office senior contact- close engagement with the senior advisor regional team, the induction of senior advisors, escalation, maintenance of relevant policies and information deck and approval of senior advisor invoices. Management of the American Express corporate card's programmes i.e. the corporate travel account, corporate cards and Vpayment cards via Coupa. This includes acting as the programme administrator and having oversight of the account set up, user management and reporting. Contribute to the finance future finance transformation journey to team more effectively and advance our capabilities, skills and expertise in the area of finance operations. Continuous process improvement and sharing of best practice. Embedding risk management into the financial operations team ensuring adequate systems of internal controls (segregation of duties, reconciliations, check AP balances and oversight). Ensures the key controls within the operation processes are efficient and fit for purpose in compliance with BCG finance minimum standards and cash management policies. Enhance internal controls, continuously seeking to reengineer local operation process to obtain efficiencies, manage risk, reduce costs and leading improvements as required. Ensuring appropriate policies and procedures are in place and monitored and global policies are adhered to and kept up to date. Have direct line management of the Financial Operations team: Build, manage, coach and develop direct team. Act as a mentor and coach to the wider L-A-B Finance team. Support during sickness and holidays to ensure smooth overall running of L-A-B Operations functions. Create an encouraging, supporting and stimulating work environment for all finance staff. Being an active change manager in all global finance initiative and working towards establishing effective and efficient relationship with any global service delivery hub that is created. YOU'RE GOOD AT Understanding of the consulting business, and the nature of work we do with clients. High proficiency in all standard software and ERP (Excel, Powerpoint, Word, Oracle, S4hana etc). A 'can do' attitude, creative problem-solving skills and tenacity to find solutions. Forward-looking, pioneering and entrepreneurial thinking. Having excellent project management skills to ensure timely closure of actions etc. Strong business judgment and business analytical skills. Strong investigative and strategic analytical capabilities. Excellent numeracy skills with an ability to spot inaccuracies. Telling a story using analytical models and presentation of data clearly and creatively. Ability to use extensive business processes knowledge and context to draw insights. Identifying KPIs and financial /non-financial metrics to inform business performance. Stakeholder management with ability to work positively and collaboratively with others. Clear and concise communication. Demonstrating good judgement and independent critical thinking in resolution of complex issues. Performing role with highest level of integrity and ability to handle confidential information. Well organized, with strong ability to plan and ability to manage a number of initiatives in parallel. Professional, impartial and independent attitude. High degree of integrity. Strong commitment to confidentiality. Attributes Flexibility to work in an environment that has short-term shifts in priorities to meet a diverse customer base Customer focused/service oriented Professional/confident manner Commitment to get the job done and ability to work to tight deadlines Good team player, motivator, and coach Self -driven, acts upon needs than upon request Strong interpersonal and communication skills Ability to lead a wide range of people and personalities YOU BRING (EXPERIENCE & QUALIFICATIONS) You have successfully operated in a matrixed environment with a track record of influencing change within that setting. You will also understand professional services to empathies with a dynamic in highly instinctual and fast paced environments. Educated to bachelor's degree or equivalent. Advanced knowledge of Accounts Payable, T&E and corporate card sub-processes. 5+ years' experience in finance operations role. Operating as part of a leadership team within professional services, partnership or similar matrix organisation. Operational and technical experience in general accounting, Accounts Payable / Procure-to-Pay/Source-to-Pay and T &E. Working with outsource or in-house shared services for transactional processes. Excellent analytical capabilities including data visualisation, trend analysis and data science skills. Demonstrate ability to work effectively in an international environment with people at all organisation levels by establishing positive and productive stakeholder relationships. Proficient with accounting systems and ERPs. Accounting knowledge and qualification would be considered as an advantage. Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change YOU'LL WORK WITH Internal stakeholders within both consulting and functional teams from local, system and global levels. These stakeholders will include Colleagues within L-A-B including senior directors and MDPs Finance colleagues in L-A-B and the GFOS teams in Delhi Other functional teams (Global Procurement, Risk, IT and Ops teams) Global and regional teams (Finance, PSG and Senior Advisor program teams) External stakeholders: External auditors 3rd party suppliers
About Crowe Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Purpose of the role: This role is part of the National HR team and will provide support nationally to the firm therefore the role and client base is varied and fast paced. The role reports into the HR Administration Team Leader working alongside two other Assistants in the firm's HR Administration Centre. Whilst the role will be based in our Cheltenham office (St James' House) you will provide support nationally to your allocated client groups. You will also be required to cover client groups that you are not dedicated to in times of others' absence or due to workloads. This role requires someone who is able to work to multiple deadlines, manage their workload efficiently and to be fully committed to the administration role within HR. The role will be demanding and requires outstanding attention to detail, accuracy and professional communication, both orally and written. The successful candidate needs to work with their own initiative whilst possessing a collaborative approach. Responsibilities: Key responsibilities include, but are not limited to: Support the National HR department in a broad range of administrative duties, within your allocated office/s Provide administration support covering the entire employee life cycle from onboarding through to the exit interviews, processing employment changes such as probations, department and office transfers Accurately and comprehensively collate information in readiness for payroll reporting Update the payroll software and HR database with new employee and relevant change information, ensuring employee records are kept up to date and supporting documents are saved to employee files Ensure all workflows are actioned and reflected in the HR database, payroll software and on payroll reports in a timely fashion Carry out Right to Work checks for new employees and alert a senior team member of any visa queries Issue new starter references and respond to all reference requests including ex-employee, mortgage and visa applications Process DBS checks Respond to work experience and intern queries Produce simple reports and manipulate people data Be the first point of contact for all HR-related administration queries relating to your client group and escalate complex queries as necessary Process HR-related expenses, if required, for the National HR team Process HR related filing/e-filing for the National HR team Provide cover for equivalent team members and their client groups when they are absent Travel to the different regional offices as required Technical skills, experience & knowledge: Excellent administrative skills and experience Demonstrable customer service skills Able to analyse information quickly and respond as necessary Professional and personally credible Collaborative - able to work well with a range of people Driven and focused approach on delivering the best possible results showing determination, resourcefulness with a sense of purpose An inquisitive, open-minded approach to seek out new ways to support the development and efficiency of the HR function. Ethical approach to managing data. Understanding that you will be handling sensitive information about the company and its employees, therefore exercising discretion and confidentiality at all times Required Skills & Qualifications: Strong, demonstrable administration experience with an understanding of HR procedures Excellent interpersonal, oral and written communication skills Excellent attention to detail Fully IT literate with a good working knowledge of Microsoft Office packages including Excel, Word and PowerPoint Confident in handling and manipulating numerical data and calculations Ideal requirements: Understanding/working knowledge of Access or other HR database system/s Experience of working in shared services and/or experience working within professional services advantageous Experience in payroll and/or financial administration Why choose Crowe? At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.
May 15, 2024
Full time
About Crowe Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Purpose of the role: This role is part of the National HR team and will provide support nationally to the firm therefore the role and client base is varied and fast paced. The role reports into the HR Administration Team Leader working alongside two other Assistants in the firm's HR Administration Centre. Whilst the role will be based in our Cheltenham office (St James' House) you will provide support nationally to your allocated client groups. You will also be required to cover client groups that you are not dedicated to in times of others' absence or due to workloads. This role requires someone who is able to work to multiple deadlines, manage their workload efficiently and to be fully committed to the administration role within HR. The role will be demanding and requires outstanding attention to detail, accuracy and professional communication, both orally and written. The successful candidate needs to work with their own initiative whilst possessing a collaborative approach. Responsibilities: Key responsibilities include, but are not limited to: Support the National HR department in a broad range of administrative duties, within your allocated office/s Provide administration support covering the entire employee life cycle from onboarding through to the exit interviews, processing employment changes such as probations, department and office transfers Accurately and comprehensively collate information in readiness for payroll reporting Update the payroll software and HR database with new employee and relevant change information, ensuring employee records are kept up to date and supporting documents are saved to employee files Ensure all workflows are actioned and reflected in the HR database, payroll software and on payroll reports in a timely fashion Carry out Right to Work checks for new employees and alert a senior team member of any visa queries Issue new starter references and respond to all reference requests including ex-employee, mortgage and visa applications Process DBS checks Respond to work experience and intern queries Produce simple reports and manipulate people data Be the first point of contact for all HR-related administration queries relating to your client group and escalate complex queries as necessary Process HR-related expenses, if required, for the National HR team Process HR related filing/e-filing for the National HR team Provide cover for equivalent team members and their client groups when they are absent Travel to the different regional offices as required Technical skills, experience & knowledge: Excellent administrative skills and experience Demonstrable customer service skills Able to analyse information quickly and respond as necessary Professional and personally credible Collaborative - able to work well with a range of people Driven and focused approach on delivering the best possible results showing determination, resourcefulness with a sense of purpose An inquisitive, open-minded approach to seek out new ways to support the development and efficiency of the HR function. Ethical approach to managing data. Understanding that you will be handling sensitive information about the company and its employees, therefore exercising discretion and confidentiality at all times Required Skills & Qualifications: Strong, demonstrable administration experience with an understanding of HR procedures Excellent interpersonal, oral and written communication skills Excellent attention to detail Fully IT literate with a good working knowledge of Microsoft Office packages including Excel, Word and PowerPoint Confident in handling and manipulating numerical data and calculations Ideal requirements: Understanding/working knowledge of Access or other HR database system/s Experience of working in shared services and/or experience working within professional services advantageous Experience in payroll and/or financial administration Why choose Crowe? At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.
Fully office based City central so no parking available This is initially a 3 month temporary role, but could lead to a permanent role for the right person. Our prestigious client has just moved in to state of the art offices in central Manchester and is seeking an experienced Administrator/PA to support their busy technical team. You will provide an effective and flexible service to support the general office, technical teams/managers and groups, completing a variety of tasks. A key part of the role is to ensure the office is run efficiently with required items replenished as needed. You will need to have an open approach to how you work and there may be occasions when you need to be flexible with your time. You will be working with lots of people with different requirements and personalities, so it is important to be able to adapt your style as required. You will need to demonstrate that you have previous experience of working in a busy office environment and have strong computer skills in Microsoft Outlook, Word, Excel and PowerPoint. The role: Provide general admin support to technical teams to assist them to effectively manage their projects. Be one of the first points of contact for telephone enquiries and for welcoming visitors to the office. Assist with collating information relating to bid documents and tenders which could require liaison with different teams/departments across the Practice. You will use your IT skills to raise purchase orders, process expense claims, complete timesheets and set up new project tasks on our in-house systems (Pipeline and Oracle), for which training will be given. You may be required to set up wi-fi codes for visitors and to arrange meetings/communicate with colleagues using 'Microsoft Teams'. You may be involved with providing admin support to managers who are responsible for developing relationships with some of our key clients, using our in-house Client Relationship Management system (Pipeline), for which training will be given. This may involve you assisting with the organisation of external events. You will support managers with ensuring project invoice details are correct and issued on time. You will liaise with HR to ensure that staff absence due to sickness is recorded.You may be required to perform a role within our Emergency Response Team (eg Fire Warden, First Aider, Mental Health First Aider), for which training will be given. The person: Experience in a similar role Enjoys a busy varied role Excellent MS office Skills - Assessment at interview Ability yo stay calm under pressure, have a positive attitude and willingness to get involved. Plan and effectively prioritise your workload. Demonstrate professional competence within your area of work, with minimal supervision. Independently perform routine and be supported in developing your approach to non-routine tasks. Confidently liaise with external contacts and with colleagues at all levels to ensure effective. Benefits when permanent: 23 days annual leave (not including Public Holidays) Permanent Health Insurance (after 2 years continuous service) Death in service benefit (5x basic annual salary) 24hr free confidential Employee Assistance Programme (EAP) Free annual eye test 1 x Professional Subscription Discounted rail card Bicycle/Scooter/Motorbike/LPG conversion Interest free loans Season ticket interest free loans
May 15, 2024
Seasonal
Fully office based City central so no parking available This is initially a 3 month temporary role, but could lead to a permanent role for the right person. Our prestigious client has just moved in to state of the art offices in central Manchester and is seeking an experienced Administrator/PA to support their busy technical team. You will provide an effective and flexible service to support the general office, technical teams/managers and groups, completing a variety of tasks. A key part of the role is to ensure the office is run efficiently with required items replenished as needed. You will need to have an open approach to how you work and there may be occasions when you need to be flexible with your time. You will be working with lots of people with different requirements and personalities, so it is important to be able to adapt your style as required. You will need to demonstrate that you have previous experience of working in a busy office environment and have strong computer skills in Microsoft Outlook, Word, Excel and PowerPoint. The role: Provide general admin support to technical teams to assist them to effectively manage their projects. Be one of the first points of contact for telephone enquiries and for welcoming visitors to the office. Assist with collating information relating to bid documents and tenders which could require liaison with different teams/departments across the Practice. You will use your IT skills to raise purchase orders, process expense claims, complete timesheets and set up new project tasks on our in-house systems (Pipeline and Oracle), for which training will be given. You may be required to set up wi-fi codes for visitors and to arrange meetings/communicate with colleagues using 'Microsoft Teams'. You may be involved with providing admin support to managers who are responsible for developing relationships with some of our key clients, using our in-house Client Relationship Management system (Pipeline), for which training will be given. This may involve you assisting with the organisation of external events. You will support managers with ensuring project invoice details are correct and issued on time. You will liaise with HR to ensure that staff absence due to sickness is recorded.You may be required to perform a role within our Emergency Response Team (eg Fire Warden, First Aider, Mental Health First Aider), for which training will be given. The person: Experience in a similar role Enjoys a busy varied role Excellent MS office Skills - Assessment at interview Ability yo stay calm under pressure, have a positive attitude and willingness to get involved. Plan and effectively prioritise your workload. Demonstrate professional competence within your area of work, with minimal supervision. Independently perform routine and be supported in developing your approach to non-routine tasks. Confidently liaise with external contacts and with colleagues at all levels to ensure effective. Benefits when permanent: 23 days annual leave (not including Public Holidays) Permanent Health Insurance (after 2 years continuous service) Death in service benefit (5x basic annual salary) 24hr free confidential Employee Assistance Programme (EAP) Free annual eye test 1 x Professional Subscription Discounted rail card Bicycle/Scooter/Motorbike/LPG conversion Interest free loans Season ticket interest free loans
The Orkney Native Wildlife Project is looking for a motivated senior administrator and office manager who can support the project team in the Kirkwall office to facilitate delivery of the work programme and ensure an effective office working environment. Senior Administrator and Office Manager - Orkney Native Wildlife Project Reference: MAY Location: Orkney Native Wildlife Project - Kirkwall Office Salary: £26,379.00 - £28,319.00 per annum Hours: Full-Time, 37.5 hours per week Contract: Fixed-Term until 31st Dec 2027 Benefits: Pension, Life Assurance and Annual Leave The Orkney Native Wildlife Project started in 2018 and is a partnership between RSPB Scotland, Nature Scot and Orkney Islands Council. Its purpose is to work with local communities and landowners to undertake the world's largest stoat eradication operation and safeguard the unique and internationally important native wildlife of Orkney. This is an exciting and varied role that presents a fantastic opportunity to support a large team in making a real difference for nature! To make a success of this opportunity, you will be a capable senior administrator with the ability to work well with a broad range of people, whilst having strong office management skills to ensure the smooth running of the team. What's the role about? Funded by the National Lottery Heritage Fund (NLHF) and EU LIFE alongside partner contributions the project is now in a key implementation stage and we are looking for a strong administrator who can support the busy team. As the Senior Administrator and Officer Manager, you will be expected to: Provide comprehensive business administrative support to the project team, including financial processes, travel and accommodation, events, organising and maintaining materials and equipment, diary bookings and maintaining SharePoint websites. Provide a dedicated administrative support service to the steering group, project board and Technical advisory group, including diary management, drafting letters and other communications, organising travel, accommodation and meetings Provide comprehensive support to recruiting managers where required for all aspects of the recruitment and induction processes Oversee the day-to-day management of the office environment to ensure the office is an efficient, effective and safe place to work Respond to and manage with unplanned office maintenance issues and breakdowns as quickly and efficiently as possible to ensure core work is not affected, and to keep staff informed of issues and timescales for rectification Maintain asset registers Manage office/reception functions, to ensure adequate cover is in place and that a professional service is provided to staff, volunteers and visitors Essential skills, knowledge and experience: Extensive knowledge of Microsoft Office applications (especially Outlook, Word, Excel and PowerPoint, MS Teams, SharePoint), plus the ability to impart this knowledge on to others. Able to communicate effectively with a wide range of audiences whether by phone, email or in person. Able to organise meetings and events, from small up to very large (hundreds of attendees), and coordinate all aspects of the meeting or event logistics. Able to make the best use of time particularly when under pressure from competing priorities. Able to identify and act on opportunities for continually improving ways of working. Able to deal with confidential and sensitive information appropriately. Able to take meeting notes and minutes clearly and concisely. Experience of providing administrative support within a large and complex organisation. Experience of office management and maintaining a safe working environment. Additional Information This role is based on Orkney, within the Orkney Native Wildlife Project office in Kirkwall. The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term. Closing date: 23:59, Sunday, 26th May 2024We are looking to conduct interviews for this position from 3rd June 2024. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
May 15, 2024
Full time
The Orkney Native Wildlife Project is looking for a motivated senior administrator and office manager who can support the project team in the Kirkwall office to facilitate delivery of the work programme and ensure an effective office working environment. Senior Administrator and Office Manager - Orkney Native Wildlife Project Reference: MAY Location: Orkney Native Wildlife Project - Kirkwall Office Salary: £26,379.00 - £28,319.00 per annum Hours: Full-Time, 37.5 hours per week Contract: Fixed-Term until 31st Dec 2027 Benefits: Pension, Life Assurance and Annual Leave The Orkney Native Wildlife Project started in 2018 and is a partnership between RSPB Scotland, Nature Scot and Orkney Islands Council. Its purpose is to work with local communities and landowners to undertake the world's largest stoat eradication operation and safeguard the unique and internationally important native wildlife of Orkney. This is an exciting and varied role that presents a fantastic opportunity to support a large team in making a real difference for nature! To make a success of this opportunity, you will be a capable senior administrator with the ability to work well with a broad range of people, whilst having strong office management skills to ensure the smooth running of the team. What's the role about? Funded by the National Lottery Heritage Fund (NLHF) and EU LIFE alongside partner contributions the project is now in a key implementation stage and we are looking for a strong administrator who can support the busy team. As the Senior Administrator and Officer Manager, you will be expected to: Provide comprehensive business administrative support to the project team, including financial processes, travel and accommodation, events, organising and maintaining materials and equipment, diary bookings and maintaining SharePoint websites. Provide a dedicated administrative support service to the steering group, project board and Technical advisory group, including diary management, drafting letters and other communications, organising travel, accommodation and meetings Provide comprehensive support to recruiting managers where required for all aspects of the recruitment and induction processes Oversee the day-to-day management of the office environment to ensure the office is an efficient, effective and safe place to work Respond to and manage with unplanned office maintenance issues and breakdowns as quickly and efficiently as possible to ensure core work is not affected, and to keep staff informed of issues and timescales for rectification Maintain asset registers Manage office/reception functions, to ensure adequate cover is in place and that a professional service is provided to staff, volunteers and visitors Essential skills, knowledge and experience: Extensive knowledge of Microsoft Office applications (especially Outlook, Word, Excel and PowerPoint, MS Teams, SharePoint), plus the ability to impart this knowledge on to others. Able to communicate effectively with a wide range of audiences whether by phone, email or in person. Able to organise meetings and events, from small up to very large (hundreds of attendees), and coordinate all aspects of the meeting or event logistics. Able to make the best use of time particularly when under pressure from competing priorities. Able to identify and act on opportunities for continually improving ways of working. Able to deal with confidential and sensitive information appropriately. Able to take meeting notes and minutes clearly and concisely. Experience of providing administrative support within a large and complex organisation. Experience of office management and maintaining a safe working environment. Additional Information This role is based on Orkney, within the Orkney Native Wildlife Project office in Kirkwall. The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term. Closing date: 23:59, Sunday, 26th May 2024We are looking to conduct interviews for this position from 3rd June 2024. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
Due to a number of internal promotions, 2024 is already looking extremely positive for this leading employer in the financial services and pensions sector, who are seeking an additional Deputy Pensions Team Leader. This is an outstanding opportunity for a Senior Pensions Administrator is now looking for that next challenging career opportunity, that will see you further utilising and developing your pension expertise further. The role will see you not only manage, allocate, oversee and prioritise, but also: Review and check outgoing work to ensure it complies with internal standards, scheme and legislative rules. Ensure delivery of services in accordance with client Service Level Agreements. Attending Trustee and/or client meetings. Management of administration contacts and client relationships Attending internal and external meetings to provide technical support and guidance on related client administration issues With your experience of directly supporting and mentoring other gained ideally from working in a third-party administration environment, it is essential that you possess significant experience of delivering administration services to Defined Benefit pension schemes, together with attending trustee/client meetings and who is someone who can manage resources to ensure that scheme event and member event targets are achieved As mentioned this is an excellent opportunity for Senior Pensions Administrator who is looking for genuine long-term career development. Offering highly attractive remuneration and benefits packages as well as hybrid working further details are available on application.
May 15, 2024
Full time
Due to a number of internal promotions, 2024 is already looking extremely positive for this leading employer in the financial services and pensions sector, who are seeking an additional Deputy Pensions Team Leader. This is an outstanding opportunity for a Senior Pensions Administrator is now looking for that next challenging career opportunity, that will see you further utilising and developing your pension expertise further. The role will see you not only manage, allocate, oversee and prioritise, but also: Review and check outgoing work to ensure it complies with internal standards, scheme and legislative rules. Ensure delivery of services in accordance with client Service Level Agreements. Attending Trustee and/or client meetings. Management of administration contacts and client relationships Attending internal and external meetings to provide technical support and guidance on related client administration issues With your experience of directly supporting and mentoring other gained ideally from working in a third-party administration environment, it is essential that you possess significant experience of delivering administration services to Defined Benefit pension schemes, together with attending trustee/client meetings and who is someone who can manage resources to ensure that scheme event and member event targets are achieved As mentioned this is an excellent opportunity for Senior Pensions Administrator who is looking for genuine long-term career development. Offering highly attractive remuneration and benefits packages as well as hybrid working further details are available on application.
As a leader in the marketplace, WTW offers an excellent opportunity to join our organisation as a Senior Administrator. In the role, you will assist in the completion of the processing of contribution and HR data files and play an active role in mentoring and checking the work of the Administrators on the team. If you are ambitious, self-driven, a people person and have a can-do attitude you will fit well within our busy working environment. If you want to enhance your career within an exciting business, we invite you to apply for this role today. We can offer you a fun and engaging environment working with some of the best people in our industry. As a reward for your efforts, a competitive salary and benefits package is offered along with potential progression opportunity, support, and further training.This is a hybrid role based in our Redhill office 2-3 days a week The Role Completing the processing of contribution and HR data files. Train, support, and mentor junior associates. Monitor data file processing to ensure agreed targets and deadlines are met. Be a senior point of reference on technical issues and non-standard processing. Build and maintain technical, procedures and client knowledge through experience. Continuously seek to identify areas where the service to clients could be improved and communicate findings to your Team Leader. Complete checking of work completed by other members of the team. Work collaboratively with colleagues to ensure high levels of service are achieved. Encourage teamwork by sharing knowledge, ideas, and solutions. Provide an efficient, professional service to meet all client needs and to promote the WTW brand. Act as a contact point for clients and teams. The Requirements Previous supervisory experience Previous experience of mentoring and coaching individuals Good IT skills and knowledge of Microsoft packages Excellent verbal and written communication skills Numerical and accurate Display good time management skills and demonstrate ability to organise and prioritise own workload and of others Enthusiastic approach to getting things done Able to apply problem solving and analytical skills At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity Equal Opportunity Employer
May 15, 2024
Full time
As a leader in the marketplace, WTW offers an excellent opportunity to join our organisation as a Senior Administrator. In the role, you will assist in the completion of the processing of contribution and HR data files and play an active role in mentoring and checking the work of the Administrators on the team. If you are ambitious, self-driven, a people person and have a can-do attitude you will fit well within our busy working environment. If you want to enhance your career within an exciting business, we invite you to apply for this role today. We can offer you a fun and engaging environment working with some of the best people in our industry. As a reward for your efforts, a competitive salary and benefits package is offered along with potential progression opportunity, support, and further training.This is a hybrid role based in our Redhill office 2-3 days a week The Role Completing the processing of contribution and HR data files. Train, support, and mentor junior associates. Monitor data file processing to ensure agreed targets and deadlines are met. Be a senior point of reference on technical issues and non-standard processing. Build and maintain technical, procedures and client knowledge through experience. Continuously seek to identify areas where the service to clients could be improved and communicate findings to your Team Leader. Complete checking of work completed by other members of the team. Work collaboratively with colleagues to ensure high levels of service are achieved. Encourage teamwork by sharing knowledge, ideas, and solutions. Provide an efficient, professional service to meet all client needs and to promote the WTW brand. Act as a contact point for clients and teams. The Requirements Previous supervisory experience Previous experience of mentoring and coaching individuals Good IT skills and knowledge of Microsoft packages Excellent verbal and written communication skills Numerical and accurate Display good time management skills and demonstrate ability to organise and prioritise own workload and of others Enthusiastic approach to getting things done Able to apply problem solving and analytical skills At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity Equal Opportunity Employer
Senior Technical Administrator (including some Report writing) Location : Thornbury (Bristol), with other locations at Chipping Sodbury & Wotton-under-Edge. Salary: £35,000 + Bonus and extensive benefits package including 5% ER Pension, Vitality vouchers and Flexi-working hours click apply for full job details
May 15, 2024
Full time
Senior Technical Administrator (including some Report writing) Location : Thornbury (Bristol), with other locations at Chipping Sodbury & Wotton-under-Edge. Salary: £35,000 + Bonus and extensive benefits package including 5% ER Pension, Vitality vouchers and Flexi-working hours click apply for full job details
Role: Administrator Location: Hungerford and surrounding areas Salary: £26,000 (negotiable) We are recruiting for one of our partnership business based in Hungerford. They are in need for a highly experienced Administrator to join their team to help support their financial advisers. The role would be best suited for someone based in Hungerford and the surrounding area as the role will be office based to start with and then an opportunity to work from home but with regular meetings face to face. This role would suit someone currently working as an Administrator who wants to move up to the next level. There will be opportunities to develop and step into senior administration roles. Accountabilities and Responsibilities (but not limited to) Answer initial client contact, incoming calls, and emails, and responding to client queries where appropriate. To manage diaries, booking in all relevant business and personal commitments Contact clients to arrange meetings and confirm appointments and to obtain up to date information. To manage CRM system and client files, maintaining up to date records of clients' personal details, plans and contact history. Scanning to electronic file all relevant paper documentation once activity complete. To obtain and analyse valuations and information for clients existing policies and investments and quotations and illustrations and supporting documentation and literature in preparation for initial and ongoing client meetings. To review and administer business pipeline to ensure relevant actions are taken. Accurately and proactively scheduling diary follow on and follow up events. Keeping client updated on timescales. Provide ad hoc research and administrative support to advisers and colleagues as and when required. Provide efficient resolution to client queries and ensure clients receive effective communication regarding case processing and timescales. Competence, Knowledge, Skills required. 2 - 5 years' experience in an administration role, preferable in the Financial Services or similarly technical environment, consistently delivering high levels of customer service and meeting client's expectations. Strong attention to detail Strong background in client and product administration, managing multiple files at different stages with different moving parts. Strong communication skills gained within a client facing role. Strong IT literacy and navigation skills, operating complex industry systems and including Email, Word, PowerPoint, Excel, Database management tools. Ability to juggle workload, prioritise and deliver to deadlines. This is a great role working for a business that will support and develop you. For more info and to apply, click below to talk your recruitment managers
May 15, 2024
Full time
Role: Administrator Location: Hungerford and surrounding areas Salary: £26,000 (negotiable) We are recruiting for one of our partnership business based in Hungerford. They are in need for a highly experienced Administrator to join their team to help support their financial advisers. The role would be best suited for someone based in Hungerford and the surrounding area as the role will be office based to start with and then an opportunity to work from home but with regular meetings face to face. This role would suit someone currently working as an Administrator who wants to move up to the next level. There will be opportunities to develop and step into senior administration roles. Accountabilities and Responsibilities (but not limited to) Answer initial client contact, incoming calls, and emails, and responding to client queries where appropriate. To manage diaries, booking in all relevant business and personal commitments Contact clients to arrange meetings and confirm appointments and to obtain up to date information. To manage CRM system and client files, maintaining up to date records of clients' personal details, plans and contact history. Scanning to electronic file all relevant paper documentation once activity complete. To obtain and analyse valuations and information for clients existing policies and investments and quotations and illustrations and supporting documentation and literature in preparation for initial and ongoing client meetings. To review and administer business pipeline to ensure relevant actions are taken. Accurately and proactively scheduling diary follow on and follow up events. Keeping client updated on timescales. Provide ad hoc research and administrative support to advisers and colleagues as and when required. Provide efficient resolution to client queries and ensure clients receive effective communication regarding case processing and timescales. Competence, Knowledge, Skills required. 2 - 5 years' experience in an administration role, preferable in the Financial Services or similarly technical environment, consistently delivering high levels of customer service and meeting client's expectations. Strong attention to detail Strong background in client and product administration, managing multiple files at different stages with different moving parts. Strong communication skills gained within a client facing role. Strong IT literacy and navigation skills, operating complex industry systems and including Email, Word, PowerPoint, Excel, Database management tools. Ability to juggle workload, prioritise and deliver to deadlines. This is a great role working for a business that will support and develop you. For more info and to apply, click below to talk your recruitment managers
Are you a Data Administrator seeking a role where your daily efforts to uphold data quality truly make a difference in people's lives? Are you excited by the opportunity for a rewarding career with a forward-thinking, globally renowned business? Our client, an expanding and successful business, is in search of a proactive Data Administrator to join their small and dedicated team in Burgess Hill! Reporting to the Data Quality Manager within the Technical Service department, you will play a pivotal role in delivering exceptional customer experience services to their extensive clientele across the UK and Ireland. This exciting opportunity allows you to contribute meaningfully through your hard work and commitment. This is a 12-month contract role (inside IR35) offering competitive day rates and an excellent benefits package, alongside the chance to work for a supportive, growing business that is passionate about their work. If you think you would be a great fit for the role, we would love to receive your application! Responsibilities as a Data Administrator Serve as the crucial liaison between customers' third-party instruments and suppliers Execute low to medium complexity back-office tasks to maintain data quality and integrity Direct third-party inquiries promptly to suppliers via written or verbal communication, recording all interactions on CRM system Ensure the accuracy and currency of third-party data records Escalate complex issues to senior team members and relevant committees as needed Take accountability for resolving problems or inquiries Rectify system discrepancies to uphold data quality Perform back-office tasks to maintain integrity of company's install base and customer account datasets Assist the team with any data quality-related challenges Provide constructive feedback on administrative procedures and processes to support continuous improvements Experience / Skills Data administration position experience essential Salesforce and SAP experience advantageoous Driving licence and access to vehicle essential Experience with Customer/Supplier communications, written and verbal Process mind-set oriented Previous experience in driving process change is a plus Job Title: Data Administrator Location: Burgess Hill - Hybrid, 2 days in office Salary: 14.00 - 17.00 per hour Full Time 12 month contract - Inside IR35 For more information about this Data Administrator role, please contact Chloe McCausland at Clearline Recruitment.
May 15, 2024
Contractor
Are you a Data Administrator seeking a role where your daily efforts to uphold data quality truly make a difference in people's lives? Are you excited by the opportunity for a rewarding career with a forward-thinking, globally renowned business? Our client, an expanding and successful business, is in search of a proactive Data Administrator to join their small and dedicated team in Burgess Hill! Reporting to the Data Quality Manager within the Technical Service department, you will play a pivotal role in delivering exceptional customer experience services to their extensive clientele across the UK and Ireland. This exciting opportunity allows you to contribute meaningfully through your hard work and commitment. This is a 12-month contract role (inside IR35) offering competitive day rates and an excellent benefits package, alongside the chance to work for a supportive, growing business that is passionate about their work. If you think you would be a great fit for the role, we would love to receive your application! Responsibilities as a Data Administrator Serve as the crucial liaison between customers' third-party instruments and suppliers Execute low to medium complexity back-office tasks to maintain data quality and integrity Direct third-party inquiries promptly to suppliers via written or verbal communication, recording all interactions on CRM system Ensure the accuracy and currency of third-party data records Escalate complex issues to senior team members and relevant committees as needed Take accountability for resolving problems or inquiries Rectify system discrepancies to uphold data quality Perform back-office tasks to maintain integrity of company's install base and customer account datasets Assist the team with any data quality-related challenges Provide constructive feedback on administrative procedures and processes to support continuous improvements Experience / Skills Data administration position experience essential Salesforce and SAP experience advantageoous Driving licence and access to vehicle essential Experience with Customer/Supplier communications, written and verbal Process mind-set oriented Previous experience in driving process change is a plus Job Title: Data Administrator Location: Burgess Hill - Hybrid, 2 days in office Salary: 14.00 - 17.00 per hour Full Time 12 month contract - Inside IR35 For more information about this Data Administrator role, please contact Chloe McCausland at Clearline Recruitment.
This Technical IFA Administrator job in Fareham is suitable if you are looking to join a supportive team You will be joining a back office team consisting of Administrators, Senior / Technical Administrators and Paraplanners who work collectively together to support their highly effective, Independent Financial Advisers As a Technical IFA Administrator you will be focusing on undertaking the technical administrative duties as part of the financial planning process and client journey. Part of your duties will include documenting, researching and report writing for ISAs and other standard cases. You will receive support from the Administrators who undertake general administrative duties and the Paraplanners on complex cases. Technical IFA Administrator Requirements You should have 3+ years' experience in financial planning administration with good product knowledge You should ideally have some of your industry qualifications The Company This firm of Independent Financial Advisors established over 20 years ago, is a friendly yet highly professional team. They focus on providing their clients first class service through their team of experienced Independent Financial Advisers and dedicated back office support structure. Technical IFA Administrator Benefits Salary of £32,000 to £38,000 dependent upon experience Company benefits include auto-enrolment pension, employee benefits scheme, 20 days holiday + BHs, rising to 25 days + BHs after probation Normal working hours of 9 - 5:30pm, Monday to Friday (possible movement on start / finish time) Office based role Location Fareham Liability and Disclaimer Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information.
May 15, 2024
Full time
This Technical IFA Administrator job in Fareham is suitable if you are looking to join a supportive team You will be joining a back office team consisting of Administrators, Senior / Technical Administrators and Paraplanners who work collectively together to support their highly effective, Independent Financial Advisers As a Technical IFA Administrator you will be focusing on undertaking the technical administrative duties as part of the financial planning process and client journey. Part of your duties will include documenting, researching and report writing for ISAs and other standard cases. You will receive support from the Administrators who undertake general administrative duties and the Paraplanners on complex cases. Technical IFA Administrator Requirements You should have 3+ years' experience in financial planning administration with good product knowledge You should ideally have some of your industry qualifications The Company This firm of Independent Financial Advisors established over 20 years ago, is a friendly yet highly professional team. They focus on providing their clients first class service through their team of experienced Independent Financial Advisers and dedicated back office support structure. Technical IFA Administrator Benefits Salary of £32,000 to £38,000 dependent upon experience Company benefits include auto-enrolment pension, employee benefits scheme, 20 days holiday + BHs, rising to 25 days + BHs after probation Normal working hours of 9 - 5:30pm, Monday to Friday (possible movement on start / finish time) Office based role Location Fareham Liability and Disclaimer Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information.
Senior IFA Administrator£30,000 - £37,000 DOE (for 32.5 hour week across 5 days) + Flexitime & Superb Benefits Bristol / flexibility to work across 3 local offices on an adhoc basis / 100% office based The Company: A well established and growing IFA practice with 3 local offices in Bristol with a welcoming, down-to-earth, 'team mentality' environment - working towards shared goals and supportive of each other with ad-hoc team socials and events. Diligent and 'on the ball' work ethic encouraged. A business with a focus on community and giving back through financial education for others, charitable donations, community engagement and more The Job: To provide technical administrative support to the Advisers of the Practice to ensure that relationships with their clients can be optimised and to efficiently process and record new business coming into the Practice. Potential for progression into more senior management over time if desired. Key duties and responsibilities: Provide high level technical and administrative support to the PracticeDeal efficiently with queries from clients and third parties through effective communication via telephone and emailPrepare files including compliance required documentation; research; illustrations, 'new business' suitability letters and supporting documentationEnsure that files are complete with all required client identification documentation and necessary application forms; maintaining client records on CRM system i.e. Salesforce.Process applications accurately through online systems and record the required management information.Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner.Work within your Administration Pod to ensure the annual servicing of clients is on track and recorded accurately; creating client meeting packs, writing review letters, updating the CRM system, booking in review meetings when required.Work effectively and proactively as part of the Administration Team to achieve agreed Pod business targets.Responsible for managing individual client casework assigned to you from start to finish, with ability to assist other team members at different stages when required. Responsible for more senior cases and assisting the junior administrators with technical queries as and when required. The Person: Must have previous financial services experience working within an IFA practice, industry qualifications would be ideal but not essential. Diligent, on the ball with a flexible approach to work and a genuine team player who takes pride in their work and passionate about doing a good job. The Benefits: 25 days holiday + 8 days BH + 1 extra day for your Birthday. Flexitime policy (10am - 3pm core office hours, flexibility to work when you want around these hours to suit your lifestyle (6.5 hours per day + 30min unpaid lunch). Discretionary quarterly bonus scheme linked to performance of individuals and overall business performance. Accredited training and development programme (with payment reward structure). Personal Development Plan with regular 1:1 reviews for support with career and skills progression. Death in Service benefit. Health & Wellbeing Voucher Scheme.
May 15, 2024
Full time
Senior IFA Administrator£30,000 - £37,000 DOE (for 32.5 hour week across 5 days) + Flexitime & Superb Benefits Bristol / flexibility to work across 3 local offices on an adhoc basis / 100% office based The Company: A well established and growing IFA practice with 3 local offices in Bristol with a welcoming, down-to-earth, 'team mentality' environment - working towards shared goals and supportive of each other with ad-hoc team socials and events. Diligent and 'on the ball' work ethic encouraged. A business with a focus on community and giving back through financial education for others, charitable donations, community engagement and more The Job: To provide technical administrative support to the Advisers of the Practice to ensure that relationships with their clients can be optimised and to efficiently process and record new business coming into the Practice. Potential for progression into more senior management over time if desired. Key duties and responsibilities: Provide high level technical and administrative support to the PracticeDeal efficiently with queries from clients and third parties through effective communication via telephone and emailPrepare files including compliance required documentation; research; illustrations, 'new business' suitability letters and supporting documentationEnsure that files are complete with all required client identification documentation and necessary application forms; maintaining client records on CRM system i.e. Salesforce.Process applications accurately through online systems and record the required management information.Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner.Work within your Administration Pod to ensure the annual servicing of clients is on track and recorded accurately; creating client meeting packs, writing review letters, updating the CRM system, booking in review meetings when required.Work effectively and proactively as part of the Administration Team to achieve agreed Pod business targets.Responsible for managing individual client casework assigned to you from start to finish, with ability to assist other team members at different stages when required. Responsible for more senior cases and assisting the junior administrators with technical queries as and when required. The Person: Must have previous financial services experience working within an IFA practice, industry qualifications would be ideal but not essential. Diligent, on the ball with a flexible approach to work and a genuine team player who takes pride in their work and passionate about doing a good job. The Benefits: 25 days holiday + 8 days BH + 1 extra day for your Birthday. Flexitime policy (10am - 3pm core office hours, flexibility to work when you want around these hours to suit your lifestyle (6.5 hours per day + 30min unpaid lunch). Discretionary quarterly bonus scheme linked to performance of individuals and overall business performance. Accredited training and development programme (with payment reward structure). Personal Development Plan with regular 1:1 reviews for support with career and skills progression. Death in Service benefit. Health & Wellbeing Voucher Scheme.
About Crowe Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Purpose of the role: This role is part of the National HR team and will provide support nationally to the firm therefore the role and client base is varied and fast paced. The role reports into the HR Administration Team Leader working alongside two other Assistants in the firm's HR Administration Centre. Whilst the role will be based in our Cheltenham office (St James' House) you will provide support nationally to your allocated client groups. You will also be required to cover client groups that you are not dedicated to in times of others' absence or due to workloads. This role requires someone who is able to work to multiple deadlines, manage their workload efficiently and to be fully committed to the administration role within HR. The role will be demanding and requires outstanding attention to detail, accuracy and professional communication, both orally and written. The successful candidate needs to work with their own initiative whilst possessing a collaborative approach. Responsibilities: Key responsibilities include, but are not limited to: Support the National HR department in a broad range of administrative duties, within your allocated office/s Provide administration support covering the entire employee life cycle from onboarding through to the exit interviews, processing employment changes such as probations, department and office transfers Accurately and comprehensively collate information in readiness for payroll reporting Update the payroll software and HR database with new employee and relevant change information, ensuring employee records are kept up to date and supporting documents are saved to employee files Ensure all workflows are actioned and reflected in the HR database, payroll software and on payroll reports in a timely fashion Carry out Right to Work checks for new employees and alert a senior team member of any visa queries Issue new starter references and respond to all reference requests including ex-employee, mortgage and visa applications Process DBS checks Respond to work experience and intern queries Produce simple reports and manipulate people data Be the first point of contact for all HR-related administration queries relating to your client group and escalate complex queries as necessary Process HR-related expenses, if required, for the National HR team Process HR related filing/e-filing for the National HR team Provide cover for equivalent team members and their client groups when they are absent Travel to the different regional offices as required Technical skills, experience & knowledge: Excellent administrative skills and experience Demonstrable customer service skills Able to analyse information quickly and respond as necessary Professional and personally credible Collaborative - able to work well with a range of people Driven and focused approach on delivering the best possible results showing determination, resourcefulness with a sense of purpose An inquisitive, open-minded approach to seek out new ways to support the development and efficiency of the HR function. Ethical approach to managing data. Understanding that you will be handling sensitive information about the company and its employees, therefore exercising discretion and confidentiality at all times Required Skills & Qualifications: Strong, demonstrable administration experience with an understanding of HR procedures Excellent interpersonal, oral and written communication skills Excellent attention to detail Fully IT literate with a good working knowledge of Microsoft Office packages including Excel, Word and PowerPoint Confident in handling and manipulating numerical data and calculations Ideal requirements: Understanding/working knowledge of Access or other HR database system/s Experience of working in shared services and/or experience working within professional services advantageous Experience in payroll and/or financial administration Why choose Crowe? At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.
May 14, 2024
Full time
About Crowe Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Purpose of the role: This role is part of the National HR team and will provide support nationally to the firm therefore the role and client base is varied and fast paced. The role reports into the HR Administration Team Leader working alongside two other Assistants in the firm's HR Administration Centre. Whilst the role will be based in our Cheltenham office (St James' House) you will provide support nationally to your allocated client groups. You will also be required to cover client groups that you are not dedicated to in times of others' absence or due to workloads. This role requires someone who is able to work to multiple deadlines, manage their workload efficiently and to be fully committed to the administration role within HR. The role will be demanding and requires outstanding attention to detail, accuracy and professional communication, both orally and written. The successful candidate needs to work with their own initiative whilst possessing a collaborative approach. Responsibilities: Key responsibilities include, but are not limited to: Support the National HR department in a broad range of administrative duties, within your allocated office/s Provide administration support covering the entire employee life cycle from onboarding through to the exit interviews, processing employment changes such as probations, department and office transfers Accurately and comprehensively collate information in readiness for payroll reporting Update the payroll software and HR database with new employee and relevant change information, ensuring employee records are kept up to date and supporting documents are saved to employee files Ensure all workflows are actioned and reflected in the HR database, payroll software and on payroll reports in a timely fashion Carry out Right to Work checks for new employees and alert a senior team member of any visa queries Issue new starter references and respond to all reference requests including ex-employee, mortgage and visa applications Process DBS checks Respond to work experience and intern queries Produce simple reports and manipulate people data Be the first point of contact for all HR-related administration queries relating to your client group and escalate complex queries as necessary Process HR-related expenses, if required, for the National HR team Process HR related filing/e-filing for the National HR team Provide cover for equivalent team members and their client groups when they are absent Travel to the different regional offices as required Technical skills, experience & knowledge: Excellent administrative skills and experience Demonstrable customer service skills Able to analyse information quickly and respond as necessary Professional and personally credible Collaborative - able to work well with a range of people Driven and focused approach on delivering the best possible results showing determination, resourcefulness with a sense of purpose An inquisitive, open-minded approach to seek out new ways to support the development and efficiency of the HR function. Ethical approach to managing data. Understanding that you will be handling sensitive information about the company and its employees, therefore exercising discretion and confidentiality at all times Required Skills & Qualifications: Strong, demonstrable administration experience with an understanding of HR procedures Excellent interpersonal, oral and written communication skills Excellent attention to detail Fully IT literate with a good working knowledge of Microsoft Office packages including Excel, Word and PowerPoint Confident in handling and manipulating numerical data and calculations Ideal requirements: Understanding/working knowledge of Access or other HR database system/s Experience of working in shared services and/or experience working within professional services advantageous Experience in payroll and/or financial administration Why choose Crowe? At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.