Are you looking for longevity and commitment in a role in order to diversify your skills and further enhance your knowledge in the public sector? LOOK NO FURTHER! I have the PERFECT opportunity for you.My client is a leading membership organisation who focus on supporting local, family-oriented and commercial businesses by representing the amusement machine supply chain - working alongside regulators and trustees to ensure equality, fairness and revenue! Your new role You will be responsible providing the utmost support to the Head of Finance and the wider Senior Leadership Team with diary management, minute-taking, board and council meetings, travel logistics and complex inbox management.You will also be the point of contact for various teams like the facilities team, HR team, finance team and general building management to ensure everything runs smoothly within the office. As the Executive Assistant and Office Manager, your duty is to support multiple individuals with a main focus on the Head of Finance. Main scope of the role Administrative support to the Executive Directors Office Support and Management Council and Meetings Support. Ensure the smooth running of the office. Act as facilities manager for the office dealing with items such as telephone system, copier franking machine, furniture etc. Manage office cover and handling of inbound telephone calls. Manage incoming post - involves reading and acting on all incoming post. Once done go through and action with Executives. Manage any office moves. Maintenance of diaries - self-explanatory but often complex because of number of officers and entities. Arranging travel & itineraries - trips around the UK for Executive Directors. Confidential work for the Executive Directors. Assist in compiling agendas and reports for all Council meetings. Organise Council and other Committee meetings and meetings with Government bodies and other ad-hoc meetings. Taking minutes for Council meetings. Support the election administration - involves ensuring those voting are allowed to vote and those retiring by rotation have the opportunity to stand again, collation of attendance records and other administrative matters. What you'll get in return Temporary 3 month role with a guaranteed permanent opportunity. £38,000 - £40,000 salary Training and development Wider support from Executives Strong network of high-level individuals Based in Farringdon - easy access to get too! What you need to do now This is an immediate start role with a requirement to be in the office 5 days a week so if you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 16, 2024
Full time
Are you looking for longevity and commitment in a role in order to diversify your skills and further enhance your knowledge in the public sector? LOOK NO FURTHER! I have the PERFECT opportunity for you.My client is a leading membership organisation who focus on supporting local, family-oriented and commercial businesses by representing the amusement machine supply chain - working alongside regulators and trustees to ensure equality, fairness and revenue! Your new role You will be responsible providing the utmost support to the Head of Finance and the wider Senior Leadership Team with diary management, minute-taking, board and council meetings, travel logistics and complex inbox management.You will also be the point of contact for various teams like the facilities team, HR team, finance team and general building management to ensure everything runs smoothly within the office. As the Executive Assistant and Office Manager, your duty is to support multiple individuals with a main focus on the Head of Finance. Main scope of the role Administrative support to the Executive Directors Office Support and Management Council and Meetings Support. Ensure the smooth running of the office. Act as facilities manager for the office dealing with items such as telephone system, copier franking machine, furniture etc. Manage office cover and handling of inbound telephone calls. Manage incoming post - involves reading and acting on all incoming post. Once done go through and action with Executives. Manage any office moves. Maintenance of diaries - self-explanatory but often complex because of number of officers and entities. Arranging travel & itineraries - trips around the UK for Executive Directors. Confidential work for the Executive Directors. Assist in compiling agendas and reports for all Council meetings. Organise Council and other Committee meetings and meetings with Government bodies and other ad-hoc meetings. Taking minutes for Council meetings. Support the election administration - involves ensuring those voting are allowed to vote and those retiring by rotation have the opportunity to stand again, collation of attendance records and other administrative matters. What you'll get in return Temporary 3 month role with a guaranteed permanent opportunity. £38,000 - £40,000 salary Training and development Wider support from Executives Strong network of high-level individuals Based in Farringdon - easy access to get too! What you need to do now This is an immediate start role with a requirement to be in the office 5 days a week so if you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Equifax Pre-sales Consultants are customer-facing subject matter experts in a number of specialist domains - consumer lending/risk, commercial lending/risk, risk management, identity management, fraud prevention and debt collection. They are innovative and motivated to keep ahead of market trends and ever evolving customer challenges. The team works closely with our major customers demonstrating how to drive value from Equifax solutions and building stronger client relationships. Our consultants combine a deep understanding of the market, regulatory landscape, our customers, their priorities and of our data, products and services. We are seeking a Principal Consultant (Fraud & ID) to act as a trusted advisor to our key customers and partners working across multiple vertical markets - banking, insurance, consumer finance, telco, gaming, utilities & public sector. You will have an exciting opportunity to work with our key customers to advise them how they should approach challenges and market opportunities. You will also work closely with our partners to optimise commercial opportunities. Acting as an SME from an industry, product, technical, and regulatory perspective, this is an exciting opportunity for an experienced Fraud & ID professional with strong core technical skills and product knowledge to join and be part of a growing commercially focused pre-sales team. What you'll do Provision of specialist pre-sales consultancy expertise in the field of Fraud & ID - trusted advisor to our clients & partners and valued partner to our Equifax colleagues Responsible for value creation and delivering the Fraud & ID value story to our clients and prospects Working with our strategic customers as the Fraud & ID subject matter expert across all stages of the customer journey - onboarding, account management and debt collection Detailed understanding of our customers, including their priorities, challenges and opportunities Support industry relations via production of white papers, articles and editorials, conference speaking, seminar and trade association attendance Facilitate consultative workshops & customer discovery sessions - identify solutions to overcome customer critical business issues Prepare insightful presentations on market trends, and customer portfolios to keep the customer informed of their position in the market and where they might be able to make improvements. Build a positive reputation as trusted advisors Interact closely, effectively & professionally with various client stakeholders - decision makers, economic buyers, users & influencers across multiple touch points e.g. Strategy, Operations, Decision Science, Analytics & Technology Build relationships with key individuals in Equifax's client base e.g. Head of Fraud & ID, Operations, Debt Management, Fraud, Analytics, Strategy, etc. Share industry best practice with respect to solution implementation and optimisation in considering Equifax Fraud & ID data and solution offerings Prepare pitches to address any identified business issues and demonstrate the value such solutions would deliver Propose solutions considering the Equifax Fraud & ID Bureau suite and design strategies (process and/or technology) to solve for customer needs. Create compelling business cases, use cases & custom journeys to illustrate how Equifax solutions can help a customer achieve their business objectives Proactively design detailed success criteria and 'what good looks like' in partnership with clients regarding the assessment of Equifax products & solutions. Design and manage trials, assessments, POC's and analytical studies of Equifax products & solutions Work in partnership with clients to quantify the value of Equifax products and solutions i.e. Return on Investment (ROI) assessments Provide technical & strategic expertise in preparation of customer bids, proposals, RFI responses & RFP response Product development - assist the Product Teams with product strategy, feeding in personal insights, industry best practice, & voice of customer recommendations on future priorities and strategies. Contribute to longer term strategic business planning & product development for Equifax Accountable for the delivery of applicable commercial targets relating to your customers and the Equifax UK business What experience you need Extensive experience supporting clients in the optimal use of data for Fraud & ID management purposes Expert knowledge of Fraud & ID management industry best practice, regulations, innovations & future digital technologies Deep understanding of Fraud & ID strategies and processes including emerging or new service initiatives Understanding of data and insights to support Fraud & ID management Ability to travel regularly within the UK to meet with clients or to attend other Equifax offices and conferences. Subject to UK Gov COVID guidelines Industry experience within the banking or financial services markets along with an applicable consultancy background Demonstrated experience in pre-sales, either for a vendor technology company, CRA, a 'Big 4' or other consulting firm selling services or solutions to banks or financial services companies. Or extensive time spent 'client side' as a Fraud & ID management practitioner/leader. Ability to link product capabilities to business value and relate to customer pain points Strong presentation skills; able to participate in the delivery of workshops to drive definition of scope aligned with Equifax capabilities Experience in RFP & RFI processes through to formal presentation to senior executives Ability to communicate effectively with customers, project leads and within Sales team Likely to have extensive experience within a Fraud & ID environment with a proven track record of delivery Strong problem-solving and influencing skills Excellent analytical skills and exposure to risk modelling Comfort in pitching to clients and senior stakeholders Proven ability to deliver outstanding customer satisfaction Entrepreneurial style, drive and sense of urgency, coupled with the ability to work well individually and with others as part of a consulting team and the wider business Excellent communication, professional presentation and process/organisational skills, as well as strong creative orientation and the ability to craft innovative solutions Excellent project/task management and ability to work unsupervised What could set you apart You have worked 'client side' for a number of years You talk our customers language, you have been in 'their shoes' You have experience working within the CRA or 'Big Data' industry You have the ability to bring knowledge, expertise and practicality together to provide thought leadership to our clients You have the ability to build trust and rapport quickly You have experience in conference speaking You have a strong professional network within Fraud & ID management
May 16, 2024
Full time
Equifax Pre-sales Consultants are customer-facing subject matter experts in a number of specialist domains - consumer lending/risk, commercial lending/risk, risk management, identity management, fraud prevention and debt collection. They are innovative and motivated to keep ahead of market trends and ever evolving customer challenges. The team works closely with our major customers demonstrating how to drive value from Equifax solutions and building stronger client relationships. Our consultants combine a deep understanding of the market, regulatory landscape, our customers, their priorities and of our data, products and services. We are seeking a Principal Consultant (Fraud & ID) to act as a trusted advisor to our key customers and partners working across multiple vertical markets - banking, insurance, consumer finance, telco, gaming, utilities & public sector. You will have an exciting opportunity to work with our key customers to advise them how they should approach challenges and market opportunities. You will also work closely with our partners to optimise commercial opportunities. Acting as an SME from an industry, product, technical, and regulatory perspective, this is an exciting opportunity for an experienced Fraud & ID professional with strong core technical skills and product knowledge to join and be part of a growing commercially focused pre-sales team. What you'll do Provision of specialist pre-sales consultancy expertise in the field of Fraud & ID - trusted advisor to our clients & partners and valued partner to our Equifax colleagues Responsible for value creation and delivering the Fraud & ID value story to our clients and prospects Working with our strategic customers as the Fraud & ID subject matter expert across all stages of the customer journey - onboarding, account management and debt collection Detailed understanding of our customers, including their priorities, challenges and opportunities Support industry relations via production of white papers, articles and editorials, conference speaking, seminar and trade association attendance Facilitate consultative workshops & customer discovery sessions - identify solutions to overcome customer critical business issues Prepare insightful presentations on market trends, and customer portfolios to keep the customer informed of their position in the market and where they might be able to make improvements. Build a positive reputation as trusted advisors Interact closely, effectively & professionally with various client stakeholders - decision makers, economic buyers, users & influencers across multiple touch points e.g. Strategy, Operations, Decision Science, Analytics & Technology Build relationships with key individuals in Equifax's client base e.g. Head of Fraud & ID, Operations, Debt Management, Fraud, Analytics, Strategy, etc. Share industry best practice with respect to solution implementation and optimisation in considering Equifax Fraud & ID data and solution offerings Prepare pitches to address any identified business issues and demonstrate the value such solutions would deliver Propose solutions considering the Equifax Fraud & ID Bureau suite and design strategies (process and/or technology) to solve for customer needs. Create compelling business cases, use cases & custom journeys to illustrate how Equifax solutions can help a customer achieve their business objectives Proactively design detailed success criteria and 'what good looks like' in partnership with clients regarding the assessment of Equifax products & solutions. Design and manage trials, assessments, POC's and analytical studies of Equifax products & solutions Work in partnership with clients to quantify the value of Equifax products and solutions i.e. Return on Investment (ROI) assessments Provide technical & strategic expertise in preparation of customer bids, proposals, RFI responses & RFP response Product development - assist the Product Teams with product strategy, feeding in personal insights, industry best practice, & voice of customer recommendations on future priorities and strategies. Contribute to longer term strategic business planning & product development for Equifax Accountable for the delivery of applicable commercial targets relating to your customers and the Equifax UK business What experience you need Extensive experience supporting clients in the optimal use of data for Fraud & ID management purposes Expert knowledge of Fraud & ID management industry best practice, regulations, innovations & future digital technologies Deep understanding of Fraud & ID strategies and processes including emerging or new service initiatives Understanding of data and insights to support Fraud & ID management Ability to travel regularly within the UK to meet with clients or to attend other Equifax offices and conferences. Subject to UK Gov COVID guidelines Industry experience within the banking or financial services markets along with an applicable consultancy background Demonstrated experience in pre-sales, either for a vendor technology company, CRA, a 'Big 4' or other consulting firm selling services or solutions to banks or financial services companies. Or extensive time spent 'client side' as a Fraud & ID management practitioner/leader. Ability to link product capabilities to business value and relate to customer pain points Strong presentation skills; able to participate in the delivery of workshops to drive definition of scope aligned with Equifax capabilities Experience in RFP & RFI processes through to formal presentation to senior executives Ability to communicate effectively with customers, project leads and within Sales team Likely to have extensive experience within a Fraud & ID environment with a proven track record of delivery Strong problem-solving and influencing skills Excellent analytical skills and exposure to risk modelling Comfort in pitching to clients and senior stakeholders Proven ability to deliver outstanding customer satisfaction Entrepreneurial style, drive and sense of urgency, coupled with the ability to work well individually and with others as part of a consulting team and the wider business Excellent communication, professional presentation and process/organisational skills, as well as strong creative orientation and the ability to craft innovative solutions Excellent project/task management and ability to work unsupervised What could set you apart You have worked 'client side' for a number of years You talk our customers language, you have been in 'their shoes' You have experience working within the CRA or 'Big Data' industry You have the ability to bring knowledge, expertise and practicality together to provide thought leadership to our clients You have the ability to build trust and rapport quickly You have experience in conference speaking You have a strong professional network within Fraud & ID management
The Right Ethos - Specialist External Affairs Recruitment
Location: Hybrid between Central London (zone 2) and home Salary expectation: £40,000 This is a full-time role Salary: £40,000 + pension, 27 days annual leave (pro rata) and one privilege day Reporting To: Head of Communications and Engagement Start Date: ASAP First interviews: 30 and 31 May Second interviews: w/c 3 June How to apply: click APPLY NOW below to send your CV and a cover letter of no more than 2 pages, which describes how you meet the person specification. Auditory Verbal UK (AVUK) is looking for a Policy and Engagement Manager to help deliver the charity's strategic vision and join their highly motivated and ambitious team. AVUK is an award-winning charity that wants all deaf children to have the same opportunities in life as their hearing peers. It supports deaf babies and children to learn to listen and speak with Auditory Verbal therapy and provides internationally accredited training in Auditory Verbal practice for health and education professionals. AVUK works to raise expectations and outcomes for deaf children and increase access to, as well as awareness and understanding of, Auditory Verbal therapy, with a clear mission to enable every family with a deaf child the opportunity to access Auditory Verbal therapy through publicly funded services close to where they live. This video shows more about the charity's work. About the role Are you a proactive policy and public affairs professional, strategic in your thinking and looking to make positive and lasting change? Can you collaborate with and engage a variety of stakeholders across the health landscape to influence national policy and provision of services? At an exciting time to join the charity, this new role will suit a high motivated individual who can lead targeted policy, campaigning and engagement work to support improved outcomes and opportunities for deaf children. They will be part of a small but very efficient Engagement and Communications team, reporting to the Head of Communications and Engagement and work closely with the CEO and Senior Management Team. This post is subject to an enhanced disclosure check through the Disclosure and Barring Service and satisfactory references. About you / person specification Track record of navigating UK-wide and devolved policy landscapes to broker connections, build effective and enduring relationship and drive meaningful change Excellent understanding of Westminster and devolved political systems and experience effectively engaging decision makers, including politicians and civil servants Demonstratable experience and knowledge of maximising research and using economic analysis to influence policy and decision-making Able to communicate clearly, concisely and persuasively both verbally and in writing, adapting style and content for a range of audiences, for example, beneficiaries, health professionals, elected officials, consultation responses and presentations Skilled in collaborating with external partners and networks on campaigns and strategic policy priorities Outstanding organisational skills and the ability to effectively manage time and workload, including conflicting priorities, of self and others to meet deadlines and targets A team player able to build relationships with colleagues from a range of backgrounds Demonstrate agility, a 'can do' attitude, as well as ownership and be accountable for your work Experience of influencing health and education policy Understanding of Department of Health and Social Care and Department of Education and experience of engaging key health organisations, such as NHS England and National Institute for Health and Care Excellence Experience delivering effective national public affairs campaigns in Scotland, Wales and/or Northern Ireland Main responsibilities Lead proactive and reactive policy, campaigning and engagement work, in-line with organisational strategy, including from managing national public campaigns to researching and writing and briefings and consultation responses Engage and maintain meaningful working relationships with key decision makers, including officials and politicians in Government and in opposition parties, as well as health and education professionals and others within the health sector, such as commissioners Lead engagement with formal policy making process as well as through broader networks through which policy is informed and shaped Deliver timely policy research and integrate with key messages and public engagement work to inform engagement and outreach strategy and activities Support delivery of strategic engagement and outreach to health and education professionals, including within NHS and local authority health systems Collaborate with external partners on campaigns and strategic policies targeting key stakeholders Ensure charity is abreast of latest health and policy developments and political landscape relevant to mission and identify opportunity for engagement and influence Lead targeted public affairs and stakeholder engagement in run up to UK Parliamentary General Election Provide strategic counsel and advice to senior management, including the CEO, supporting the delivery of public health, policy and engagement approaches that deliver measurable results Work with communications colleagues to clearly share key messages to key audiences and increase the profile of the charity and policy priorities Provide subject matter expertise on policy, engagement, and public affairs key charity activities, projects and campaigns These responsibilities are not exhaustive and will be reviewed, in consultation with the post-holder, from time-to-time and amended in light of the changing needs of the charity and experience and development of the post-holder. We believe that diversity brings strength to our organisation; we recognise and value the importance of lived experience and encourage people of all backgrounds and abilities to apply for this role. We work with a range of clients in the charity and non-profit sector:
May 16, 2024
Full time
Location: Hybrid between Central London (zone 2) and home Salary expectation: £40,000 This is a full-time role Salary: £40,000 + pension, 27 days annual leave (pro rata) and one privilege day Reporting To: Head of Communications and Engagement Start Date: ASAP First interviews: 30 and 31 May Second interviews: w/c 3 June How to apply: click APPLY NOW below to send your CV and a cover letter of no more than 2 pages, which describes how you meet the person specification. Auditory Verbal UK (AVUK) is looking for a Policy and Engagement Manager to help deliver the charity's strategic vision and join their highly motivated and ambitious team. AVUK is an award-winning charity that wants all deaf children to have the same opportunities in life as their hearing peers. It supports deaf babies and children to learn to listen and speak with Auditory Verbal therapy and provides internationally accredited training in Auditory Verbal practice for health and education professionals. AVUK works to raise expectations and outcomes for deaf children and increase access to, as well as awareness and understanding of, Auditory Verbal therapy, with a clear mission to enable every family with a deaf child the opportunity to access Auditory Verbal therapy through publicly funded services close to where they live. This video shows more about the charity's work. About the role Are you a proactive policy and public affairs professional, strategic in your thinking and looking to make positive and lasting change? Can you collaborate with and engage a variety of stakeholders across the health landscape to influence national policy and provision of services? At an exciting time to join the charity, this new role will suit a high motivated individual who can lead targeted policy, campaigning and engagement work to support improved outcomes and opportunities for deaf children. They will be part of a small but very efficient Engagement and Communications team, reporting to the Head of Communications and Engagement and work closely with the CEO and Senior Management Team. This post is subject to an enhanced disclosure check through the Disclosure and Barring Service and satisfactory references. About you / person specification Track record of navigating UK-wide and devolved policy landscapes to broker connections, build effective and enduring relationship and drive meaningful change Excellent understanding of Westminster and devolved political systems and experience effectively engaging decision makers, including politicians and civil servants Demonstratable experience and knowledge of maximising research and using economic analysis to influence policy and decision-making Able to communicate clearly, concisely and persuasively both verbally and in writing, adapting style and content for a range of audiences, for example, beneficiaries, health professionals, elected officials, consultation responses and presentations Skilled in collaborating with external partners and networks on campaigns and strategic policy priorities Outstanding organisational skills and the ability to effectively manage time and workload, including conflicting priorities, of self and others to meet deadlines and targets A team player able to build relationships with colleagues from a range of backgrounds Demonstrate agility, a 'can do' attitude, as well as ownership and be accountable for your work Experience of influencing health and education policy Understanding of Department of Health and Social Care and Department of Education and experience of engaging key health organisations, such as NHS England and National Institute for Health and Care Excellence Experience delivering effective national public affairs campaigns in Scotland, Wales and/or Northern Ireland Main responsibilities Lead proactive and reactive policy, campaigning and engagement work, in-line with organisational strategy, including from managing national public campaigns to researching and writing and briefings and consultation responses Engage and maintain meaningful working relationships with key decision makers, including officials and politicians in Government and in opposition parties, as well as health and education professionals and others within the health sector, such as commissioners Lead engagement with formal policy making process as well as through broader networks through which policy is informed and shaped Deliver timely policy research and integrate with key messages and public engagement work to inform engagement and outreach strategy and activities Support delivery of strategic engagement and outreach to health and education professionals, including within NHS and local authority health systems Collaborate with external partners on campaigns and strategic policies targeting key stakeholders Ensure charity is abreast of latest health and policy developments and political landscape relevant to mission and identify opportunity for engagement and influence Lead targeted public affairs and stakeholder engagement in run up to UK Parliamentary General Election Provide strategic counsel and advice to senior management, including the CEO, supporting the delivery of public health, policy and engagement approaches that deliver measurable results Work with communications colleagues to clearly share key messages to key audiences and increase the profile of the charity and policy priorities Provide subject matter expertise on policy, engagement, and public affairs key charity activities, projects and campaigns These responsibilities are not exhaustive and will be reviewed, in consultation with the post-holder, from time-to-time and amended in light of the changing needs of the charity and experience and development of the post-holder. We believe that diversity brings strength to our organisation; we recognise and value the importance of lived experience and encourage people of all backgrounds and abilities to apply for this role. We work with a range of clients in the charity and non-profit sector:
GlobalData is a leading intelligence platform for the world s largest industries. We empower organizations and individuals to make better decisions with trusted intelligence that decodes the future of a dynamic world. Using the advantage of one platform, we combine the collective power of unique data, expert analysis and innovative solutions to provide trusted intelligence on a global scale. We began our journey in 2016, by combining a diverse range of specialist information services companies, many with decades of trusted customer relationships and deep sector specialisms. Today, we believe in the power of connectivity and operate as a single company, with more than 3,500 colleagues worldwide, delivering value for over 5,000 customers globally. The combination of deep expertise within the industries we serve and innovative mindset, are unique and fundamental to ongoing success of our business. Our ESG strategy is guided by our company values of courage, curiosity and collaboration which helps to drive our success to manage our position and portfolios effectively to strategically deliver our clients opportunities and support local communities both financially and through employee volunteering. Headquarters in London, with offices across the UK, US, Dubai, India and Australia, GlobalData serves a worldwide customer base with progressive solutions of the highest quality. Description This role will require you to develop an in-depth understanding of the construction industry in major markets and regions around the world, as well as manage a team of researchers and analysts responsible for authoring a series of construction reports and databases that will be used by clients to inform their development strategies and commercial decisions. You will be have a high degree of client contact, supporting GlobalData clients in utilising our research, as well as delivering periodic webinars and client presentations GlobalData is a leading market research and analysis firm serving an extensive list of blue chip clients on a global basis. We provide comprehensive, timely and accurate research reports and datasets to support cutting edge industry analysis and strategic planning. With over 1,000 directly employed staff, spread over 13 offices including major centres in the UK, US and India. Key Responsibilities - Understand macroeconomic trends and policy decisions and how they might impact the construction industry - Manage a team of researchers and analysts, and their data and report portfolios, ensuring high level of quality as well as delivery to publication schedules. - Develop expertise in writing insightful in-depth reports and producing updated forecasts to strict deadlines - Produce regular written analysis on industry developments and provide commentary to media organisation on request - Represent the company in webinars and at conferences - Support account managers and business development teams in meeting clients needs What We Look For - A minimum 2:1 degree or equivalent qualification in economics or business-related discipline. - Excellent written English - Strong analytical skills and a high degree of numeracy, including knowledge of forecasting techniques and use of software (such as Excel) - Ability to communicate with clients in a clear and engaging manner - Team management experience - Initiative, organisational skills, and excellent attention to detail - Relevant work experience in analysing markets of any kind is an advantage
May 16, 2024
Full time
GlobalData is a leading intelligence platform for the world s largest industries. We empower organizations and individuals to make better decisions with trusted intelligence that decodes the future of a dynamic world. Using the advantage of one platform, we combine the collective power of unique data, expert analysis and innovative solutions to provide trusted intelligence on a global scale. We began our journey in 2016, by combining a diverse range of specialist information services companies, many with decades of trusted customer relationships and deep sector specialisms. Today, we believe in the power of connectivity and operate as a single company, with more than 3,500 colleagues worldwide, delivering value for over 5,000 customers globally. The combination of deep expertise within the industries we serve and innovative mindset, are unique and fundamental to ongoing success of our business. Our ESG strategy is guided by our company values of courage, curiosity and collaboration which helps to drive our success to manage our position and portfolios effectively to strategically deliver our clients opportunities and support local communities both financially and through employee volunteering. Headquarters in London, with offices across the UK, US, Dubai, India and Australia, GlobalData serves a worldwide customer base with progressive solutions of the highest quality. Description This role will require you to develop an in-depth understanding of the construction industry in major markets and regions around the world, as well as manage a team of researchers and analysts responsible for authoring a series of construction reports and databases that will be used by clients to inform their development strategies and commercial decisions. You will be have a high degree of client contact, supporting GlobalData clients in utilising our research, as well as delivering periodic webinars and client presentations GlobalData is a leading market research and analysis firm serving an extensive list of blue chip clients on a global basis. We provide comprehensive, timely and accurate research reports and datasets to support cutting edge industry analysis and strategic planning. With over 1,000 directly employed staff, spread over 13 offices including major centres in the UK, US and India. Key Responsibilities - Understand macroeconomic trends and policy decisions and how they might impact the construction industry - Manage a team of researchers and analysts, and their data and report portfolios, ensuring high level of quality as well as delivery to publication schedules. - Develop expertise in writing insightful in-depth reports and producing updated forecasts to strict deadlines - Produce regular written analysis on industry developments and provide commentary to media organisation on request - Represent the company in webinars and at conferences - Support account managers and business development teams in meeting clients needs What We Look For - A minimum 2:1 degree or equivalent qualification in economics or business-related discipline. - Excellent written English - Strong analytical skills and a high degree of numeracy, including knowledge of forecasting techniques and use of software (such as Excel) - Ability to communicate with clients in a clear and engaging manner - Team management experience - Initiative, organisational skills, and excellent attention to detail - Relevant work experience in analysing markets of any kind is an advantage
QSW - Service Manager - Reviewing Reviewing Service Manager Responsible To: Head of Quality Assurance and SafeguardingSalary: £57,940 - £63,616Are you seeking a challenging and fulfilling role? Look no further! Slough Children First are committed to ensuring that all local children are happy, safe, loved, and thriving. About Slough: They take pride in being one of the most ethnically diverse local authorities in England. In 2021, 64% of our population came from Global majority backgrounds, and an additional 12% were from a white non-British background. Their community boasts one of the youngest populations in the UK, with nearly 28% of residents aged under 18 (compared to 21% nationally). Slough's Achievements: Over the past year, Slough have achieved significant progress for their looked-after children. Their strategies, approved by the cabinet, include: The Participation Strategy: Developed in partnership with key stakeholders, this strategy enhances Slough's approach to participation, ensuring that all voices are heard. The Children's Sufficiency (Placements) Strategy: A crucial plan to meet the needs of children in care. The Early Help Strategy: Shaped by input from various stakeholders, this strategy outlines Slough's vision for early help services. Location Advantage: Situated at the crossroads of the M25, M4, and M40, they are one of the most accessible places to work. Less than 20 minutes by train to Central London, our location offers convenience and connectivity. Main Accountabilities: Leadership Support: Collaborate with the Head of Service to provide strong leadership within the service area. Develop a clear vision for achieving positive outcomes for children on child protection plans and those who are looked after. Conference Management : Administer and chair initial and review child protection conferences as well as statutory reviews for children looked after (CLA). Ensure compliance with relevant legislation and guidance. Supervision and Support: Provide high-quality supervision and professional support to Independent Reviewing Officers (IROs) and Child Protection Chairs. Child-Centric Approach: Prioritise the views of children and young people involved in these procedures. Record and act upon their perspectives wherever possible. Consultation and Advice: Offer consultation, advice, and information to operational staff in Children's Services and other agencies. Address matters related to Child Protection Conferences and CLA reviews. Strategic Influence: Provide expert advice to inform strategic priorities, development, and improvement activities. Contribute to Slough Children First's (SCF) successful realisation of its vision. Project Leadership: Take the lead on specific projects that enhance the ongoing improvement and development of the Reviewing Service and align with SCF's vision and priorities. Challenging the Norm: Challenge effectively at all levels within SCF. Foster a culture of robust and effective challenge to drive continuous improvement. Conflict Resolution: Address conflicts promptly, seeking resolution at the earliest opportunity. Implement agreed-upon escalation procedures when necessary. Learning Culture: Embed a culture of learning and reflection within the Reviewing Service. Share insights and learning across the broader SCF community. Partnership Collaboration: Collaborate closely with partners to ensure their contributions to Child Protection and CLA processes meet the required standards outlined in Working Together 2018 and Care Planning Regulations. Provide a robust partnership challenge when standards are not met. Safeguarding Participation: Contribute to the operation of the Slough Safeguarding Partnership, actively participating in relevant activities. Required : Education, Training & Experience: As a Reviewing Service Manager, we expect you to bring a wealth of knowledge and experience to Slough's team. Here are the essential qualifications and competencies: Management Expertise: Significant management experience within children's services. A proven track record of collaborating effectively with various partner organisations to achieve measurable and sustained success. Change Management and Quality Optimization: Demonstrated success in managing change and optimizing value and quality services through effective service management. Staff Management Skills: Successful management of staff, including resolving conflicting interests and priorities. Equal Opportunities and Service Delivery : Evidence of achievement and a clear understanding of equal opportunities in both employment and service delivery. Collaboration and Stakeholder Engagement: Proven ability to work collaboratively with internal and external agencies, staff, elected members, trade unions, and community groups. Children's Services Knowledge: In-depth understanding of children's services, including statutory duties, responsibilities, and policy requirements. Public Sector Acumen: Familiarity with public sector policies and performance frameworks related to services for children, young people, and families. Professional Qualifications: Professional Social Work Qualification. Up-to-date registration with Social Work England. Management Qualification: Possession of a relevant management qualification. P EPS Training: PEPS training or a willingness to complete the training. General & Specific Knowledge: Team Leadership and Motivation: Ability to inform, listen, support, and motivate team members. Confidence in challenging inadequate performance or unacceptable behaviour within the team. Strategic Planning and Execution: Proficiency in translating Service Plans into team plans. Utilize these plans to manage and monitor work effectively. Process Management: Skill in managing business processes to ensure efficiency and effectiveness. Foster a culture of continuous improvement. Collaboration and Customer Focus: The ability to collaborate effectively with other services and stakeholders. Identify and implement customer-focused improvements. Corporate Alignment: Ensure the team actively supports corporate activities and organizational goals. Information Management: Encourage team members to capture and share information appropriately. Maintain comprehensive case records using IT systems. Issue Resolution and Adaptability: Deal effectively with current issues as they arise. Demonstrate the ability to adapt within existing plans when necessary. Risk Awareness: Stay aware of areas of ambiguity and risk within the service context. Communication Skills: Possess excellent verbal, written, and IT skills to produce clear, literate, and appropriate reports and correspondence. Why You'll Love Working for Slough Children First Market Supplement and Retention Reward: Eligible frontline social workers can benefit from a market supplement of up to £5,600 (role-dependent). Additionally, there's a £1,000 retention reward after 18 months for frontline social workers. Supportive Environment: Enjoy manageable caseloads and clear career pathways. Access excellent training and development opportunities to enhance your skills. Perks and Benefits: Take advantage of the Tusker personal car lease scheme. Benefit from the Blue Light card, offering discounts at numerous high street and online stores. Innovative Practices: Embrace our new social work operating model. Explore the use of electric pool cars and bikes. Recognition and Flexibility: Experience staff recognition and a friendly working environment. Enjoy flexible working and agile practices supported by technology. Convenient Location: Slough is less than 20 minutes by train to Central London. Our terrific central location near the M4, M40, and M25 ensures accessibility. Quality of Life: Slough is one of the most diverse places in the country outside of London.Pleasant environments, above-average salaries, and a lower cost of living contribute to an enhanced quality of life for our employees. #
May 16, 2024
Full time
QSW - Service Manager - Reviewing Reviewing Service Manager Responsible To: Head of Quality Assurance and SafeguardingSalary: £57,940 - £63,616Are you seeking a challenging and fulfilling role? Look no further! Slough Children First are committed to ensuring that all local children are happy, safe, loved, and thriving. About Slough: They take pride in being one of the most ethnically diverse local authorities in England. In 2021, 64% of our population came from Global majority backgrounds, and an additional 12% were from a white non-British background. Their community boasts one of the youngest populations in the UK, with nearly 28% of residents aged under 18 (compared to 21% nationally). Slough's Achievements: Over the past year, Slough have achieved significant progress for their looked-after children. Their strategies, approved by the cabinet, include: The Participation Strategy: Developed in partnership with key stakeholders, this strategy enhances Slough's approach to participation, ensuring that all voices are heard. The Children's Sufficiency (Placements) Strategy: A crucial plan to meet the needs of children in care. The Early Help Strategy: Shaped by input from various stakeholders, this strategy outlines Slough's vision for early help services. Location Advantage: Situated at the crossroads of the M25, M4, and M40, they are one of the most accessible places to work. Less than 20 minutes by train to Central London, our location offers convenience and connectivity. Main Accountabilities: Leadership Support: Collaborate with the Head of Service to provide strong leadership within the service area. Develop a clear vision for achieving positive outcomes for children on child protection plans and those who are looked after. Conference Management : Administer and chair initial and review child protection conferences as well as statutory reviews for children looked after (CLA). Ensure compliance with relevant legislation and guidance. Supervision and Support: Provide high-quality supervision and professional support to Independent Reviewing Officers (IROs) and Child Protection Chairs. Child-Centric Approach: Prioritise the views of children and young people involved in these procedures. Record and act upon their perspectives wherever possible. Consultation and Advice: Offer consultation, advice, and information to operational staff in Children's Services and other agencies. Address matters related to Child Protection Conferences and CLA reviews. Strategic Influence: Provide expert advice to inform strategic priorities, development, and improvement activities. Contribute to Slough Children First's (SCF) successful realisation of its vision. Project Leadership: Take the lead on specific projects that enhance the ongoing improvement and development of the Reviewing Service and align with SCF's vision and priorities. Challenging the Norm: Challenge effectively at all levels within SCF. Foster a culture of robust and effective challenge to drive continuous improvement. Conflict Resolution: Address conflicts promptly, seeking resolution at the earliest opportunity. Implement agreed-upon escalation procedures when necessary. Learning Culture: Embed a culture of learning and reflection within the Reviewing Service. Share insights and learning across the broader SCF community. Partnership Collaboration: Collaborate closely with partners to ensure their contributions to Child Protection and CLA processes meet the required standards outlined in Working Together 2018 and Care Planning Regulations. Provide a robust partnership challenge when standards are not met. Safeguarding Participation: Contribute to the operation of the Slough Safeguarding Partnership, actively participating in relevant activities. Required : Education, Training & Experience: As a Reviewing Service Manager, we expect you to bring a wealth of knowledge and experience to Slough's team. Here are the essential qualifications and competencies: Management Expertise: Significant management experience within children's services. A proven track record of collaborating effectively with various partner organisations to achieve measurable and sustained success. Change Management and Quality Optimization: Demonstrated success in managing change and optimizing value and quality services through effective service management. Staff Management Skills: Successful management of staff, including resolving conflicting interests and priorities. Equal Opportunities and Service Delivery : Evidence of achievement and a clear understanding of equal opportunities in both employment and service delivery. Collaboration and Stakeholder Engagement: Proven ability to work collaboratively with internal and external agencies, staff, elected members, trade unions, and community groups. Children's Services Knowledge: In-depth understanding of children's services, including statutory duties, responsibilities, and policy requirements. Public Sector Acumen: Familiarity with public sector policies and performance frameworks related to services for children, young people, and families. Professional Qualifications: Professional Social Work Qualification. Up-to-date registration with Social Work England. Management Qualification: Possession of a relevant management qualification. P EPS Training: PEPS training or a willingness to complete the training. General & Specific Knowledge: Team Leadership and Motivation: Ability to inform, listen, support, and motivate team members. Confidence in challenging inadequate performance or unacceptable behaviour within the team. Strategic Planning and Execution: Proficiency in translating Service Plans into team plans. Utilize these plans to manage and monitor work effectively. Process Management: Skill in managing business processes to ensure efficiency and effectiveness. Foster a culture of continuous improvement. Collaboration and Customer Focus: The ability to collaborate effectively with other services and stakeholders. Identify and implement customer-focused improvements. Corporate Alignment: Ensure the team actively supports corporate activities and organizational goals. Information Management: Encourage team members to capture and share information appropriately. Maintain comprehensive case records using IT systems. Issue Resolution and Adaptability: Deal effectively with current issues as they arise. Demonstrate the ability to adapt within existing plans when necessary. Risk Awareness: Stay aware of areas of ambiguity and risk within the service context. Communication Skills: Possess excellent verbal, written, and IT skills to produce clear, literate, and appropriate reports and correspondence. Why You'll Love Working for Slough Children First Market Supplement and Retention Reward: Eligible frontline social workers can benefit from a market supplement of up to £5,600 (role-dependent). Additionally, there's a £1,000 retention reward after 18 months for frontline social workers. Supportive Environment: Enjoy manageable caseloads and clear career pathways. Access excellent training and development opportunities to enhance your skills. Perks and Benefits: Take advantage of the Tusker personal car lease scheme. Benefit from the Blue Light card, offering discounts at numerous high street and online stores. Innovative Practices: Embrace our new social work operating model. Explore the use of electric pool cars and bikes. Recognition and Flexibility: Experience staff recognition and a friendly working environment. Enjoy flexible working and agile practices supported by technology. Convenient Location: Slough is less than 20 minutes by train to Central London. Our terrific central location near the M4, M40, and M25 ensures accessibility. Quality of Life: Slough is one of the most diverse places in the country outside of London.Pleasant environments, above-average salaries, and a lower cost of living contribute to an enhanced quality of life for our employees. #
Financial Services Research and Insights - Lead Analyst GlobalData is a leading intelligence platform for the world's largest industries. We empower organizations and individuals to make better decisions with trusted intelligence that decodes the future of a dynamic world. Using the advantage of one platform, we combine the collective power of unique data, expert analysis and innovative solutions to provide trusted intelligence on a global scale. We began our journey in 2016, by combining a diverse range of specialist information services companies, many with decades of trusted customer relationships and deep sector specialisms. Today, we believe in the power of connectivity and operate as a single company, with more than 3,500 colleagues worldwide, delivering value for over 5,000 customers globally. The combination of deep expertise within the industries we serve and innovative mindset, are unique and fundamental to ongoing success of our business. Our ESG strategy is guided by our company values of courage, curiosity and collaboration which helps to drive our success to manage our position and portfolios effectively to strategically deliver our clients opportunities and support local communities both financially and through employee volunteering. Headquarters in London, with offices across the UK, US, Dubai, India and Australia, GlobalData serves a worldwide customer base with progressive solutions of the highest quality. Description As a Lead Analyst, you will manage publication schedule of consumer insight and market intelligence across key markets, categories and trends in banking and payments. You will lead and mentor a team of junior analysts responsible for data manipulation and drawing insights from data, as well as authoring of content. A Lead Analyst will also have an opportunity to drive product development initiatives, working closely with our commercial teams and regularly engaging with customers and prospects. Our content types that team produces include short opinion pieces, market and issue reports, PowerPoint case studies, Excel databases, interactive dashboards and in-depth issue reports. Additionally, analysts may be required to work on projects such as primary research and survey design, or bespoke deliverables for clients. Our goal is to maintain and enhance GlobalData's reputation as a provider of exceptional insight, helping the business decisions of thousands of clients, ranging from start-ups to global blue-chip companies. Our financial services division covers banking, payments, insurance, and wealth management. Our analysts usually specialise in one of these areas, but they may be required to cover more than one subsector. We are looking for an enthusiastic team leader ideally with experience in payments. Key Responsibilities - Planning and delivering annual research agenda and publication schedule - Project managing certain research projects hands-on, and overseeing others run by the team - Regularly engaging with customers to understand their needs and requirements - Working closely with commercial teams to support renewals and new business development - Line managing and mentoring a team or analysts -Speaking at webinars and conferences - Considering customer feedback to inform product development initiatives What We Look For - Have at least 5 years of professional experience either within research / insights role, or in the financial services industry - Demonstrate interest in financial services and understanding of trends affecting the industry, ideally with focus on consumer and commercial payments - Have experience in leading and mentoring a team - Have ability to articulate views clearly and with authority, both verbally and in writing - Be able to "connect the dots" to create a story that delivers the "so what" to the audience - Be proficient in various research methodologies - Be comfortable and used to engaging with external and internal stakeholders of different seniority - Have a self-starter attitude, with the ability to work autonomously and within a team We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, GlobalData is proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
May 16, 2024
Full time
Financial Services Research and Insights - Lead Analyst GlobalData is a leading intelligence platform for the world's largest industries. We empower organizations and individuals to make better decisions with trusted intelligence that decodes the future of a dynamic world. Using the advantage of one platform, we combine the collective power of unique data, expert analysis and innovative solutions to provide trusted intelligence on a global scale. We began our journey in 2016, by combining a diverse range of specialist information services companies, many with decades of trusted customer relationships and deep sector specialisms. Today, we believe in the power of connectivity and operate as a single company, with more than 3,500 colleagues worldwide, delivering value for over 5,000 customers globally. The combination of deep expertise within the industries we serve and innovative mindset, are unique and fundamental to ongoing success of our business. Our ESG strategy is guided by our company values of courage, curiosity and collaboration which helps to drive our success to manage our position and portfolios effectively to strategically deliver our clients opportunities and support local communities both financially and through employee volunteering. Headquarters in London, with offices across the UK, US, Dubai, India and Australia, GlobalData serves a worldwide customer base with progressive solutions of the highest quality. Description As a Lead Analyst, you will manage publication schedule of consumer insight and market intelligence across key markets, categories and trends in banking and payments. You will lead and mentor a team of junior analysts responsible for data manipulation and drawing insights from data, as well as authoring of content. A Lead Analyst will also have an opportunity to drive product development initiatives, working closely with our commercial teams and regularly engaging with customers and prospects. Our content types that team produces include short opinion pieces, market and issue reports, PowerPoint case studies, Excel databases, interactive dashboards and in-depth issue reports. Additionally, analysts may be required to work on projects such as primary research and survey design, or bespoke deliverables for clients. Our goal is to maintain and enhance GlobalData's reputation as a provider of exceptional insight, helping the business decisions of thousands of clients, ranging from start-ups to global blue-chip companies. Our financial services division covers banking, payments, insurance, and wealth management. Our analysts usually specialise in one of these areas, but they may be required to cover more than one subsector. We are looking for an enthusiastic team leader ideally with experience in payments. Key Responsibilities - Planning and delivering annual research agenda and publication schedule - Project managing certain research projects hands-on, and overseeing others run by the team - Regularly engaging with customers to understand their needs and requirements - Working closely with commercial teams to support renewals and new business development - Line managing and mentoring a team or analysts -Speaking at webinars and conferences - Considering customer feedback to inform product development initiatives What We Look For - Have at least 5 years of professional experience either within research / insights role, or in the financial services industry - Demonstrate interest in financial services and understanding of trends affecting the industry, ideally with focus on consumer and commercial payments - Have experience in leading and mentoring a team - Have ability to articulate views clearly and with authority, both verbally and in writing - Be able to "connect the dots" to create a story that delivers the "so what" to the audience - Be proficient in various research methodologies - Be comfortable and used to engaging with external and internal stakeholders of different seniority - Have a self-starter attitude, with the ability to work autonomously and within a team We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, GlobalData is proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Manager - Advisory Procurement Location: London Firm: Global Consultancy - Largest procurement practice in the UK Public Sector Projects Contact: An exciting opportunity awaits at a global procurement consultancy headquartered in London's bustling hub. Lead strategic sourcing and procurement transformation initiatives, with a focus on the public sector. Experience robust prospects for career advancement while immersing in a collaborative and empowering environment. Why Choose Us? Dynamic Prospects: Navigate through stimulating public sector projects shaping tangible outcomes. Career Ascension: Craft strategic pathways, forge alliances, and nurture talents as you ascend the career ladder. Collaborative Atmosphere: Embrace a culture thriving on mutual support and inclusivity. Preferred Qualifications and Skills: Public Sector Proficiency: Demonstrate experience in public sector procurement. Functional Expertise: Showcase proficiency in strategic sourcing and supply chain orchestration. Project Management Prowess: Navigate projects seamlessly. Analytical and Strategic Acumen: Tackle challenges with analytical prowess and strategic foresight. Technological Dexterity: Command Excel and PowerPoint proficiently. What Awaits You: Flexibility: Enjoy flexible work arrangements, including occasional travel. Continuous Growth: Seize opportunities for ongoing training and development. Career Elevation: Ascend the career ladder with proficiency and dedication. Recognition: Receive recognition within our merit-based ecosystem. Elevate your procurement career by joining this awe-inspiring global project. Express your interest by sending your CV to Tom at
May 16, 2024
Full time
Manager - Advisory Procurement Location: London Firm: Global Consultancy - Largest procurement practice in the UK Public Sector Projects Contact: An exciting opportunity awaits at a global procurement consultancy headquartered in London's bustling hub. Lead strategic sourcing and procurement transformation initiatives, with a focus on the public sector. Experience robust prospects for career advancement while immersing in a collaborative and empowering environment. Why Choose Us? Dynamic Prospects: Navigate through stimulating public sector projects shaping tangible outcomes. Career Ascension: Craft strategic pathways, forge alliances, and nurture talents as you ascend the career ladder. Collaborative Atmosphere: Embrace a culture thriving on mutual support and inclusivity. Preferred Qualifications and Skills: Public Sector Proficiency: Demonstrate experience in public sector procurement. Functional Expertise: Showcase proficiency in strategic sourcing and supply chain orchestration. Project Management Prowess: Navigate projects seamlessly. Analytical and Strategic Acumen: Tackle challenges with analytical prowess and strategic foresight. Technological Dexterity: Command Excel and PowerPoint proficiently. What Awaits You: Flexibility: Enjoy flexible work arrangements, including occasional travel. Continuous Growth: Seize opportunities for ongoing training and development. Career Elevation: Ascend the career ladder with proficiency and dedication. Recognition: Receive recognition within our merit-based ecosystem. Elevate your procurement career by joining this awe-inspiring global project. Express your interest by sending your CV to Tom at
Manager - Procurement Consulting Location: London Firm: Global Consultancy - Largest procurement practice in the UK Public Sector Projects Contact: An exciting opportunity awaits at a global procurement consultancy headquartered in London's bustling hub. Lead strategic sourcing and procurement transformation initiatives, with a focus on the public sector. Experience robust prospects for career advancement while immersing in a collaborative and empowering environment. Why Choose Us? Dynamic Prospects: Navigate through stimulating public sector projects shaping tangible outcomes. Career Ascension: Craft strategic pathways, forge alliances, and nurture talents as you ascend the career ladder. Collaborative Atmosphere: Embrace a culture thriving on mutual support and inclusivity. Preferred Qualifications and Skills: Public Sector Proficiency: Demonstrate experience in public sector procurement. Functional Expertise: Showcase proficiency in strategic sourcing and supply chain orchestration. Project Management Prowess: Navigate projects seamlessly. Analytical and Strategic Acumen: Tackle challenges with analytical prowess and strategic foresight. Technological Dexterity: Command Excel and PowerPoint proficiently. What Awaits You: Flexibility: Enjoy flexible work arrangements, including occasional travel. Continuous Growth: Seize opportunities for ongoing training and development. Career Elevation: Ascend the career ladder with proficiency and dedication. Recognition: Receive recognition within our merit-based ecosystem. Elevate your procurement career by joining this awe-inspiring global project. Express your interest by sending your CV to Tom at
May 16, 2024
Full time
Manager - Procurement Consulting Location: London Firm: Global Consultancy - Largest procurement practice in the UK Public Sector Projects Contact: An exciting opportunity awaits at a global procurement consultancy headquartered in London's bustling hub. Lead strategic sourcing and procurement transformation initiatives, with a focus on the public sector. Experience robust prospects for career advancement while immersing in a collaborative and empowering environment. Why Choose Us? Dynamic Prospects: Navigate through stimulating public sector projects shaping tangible outcomes. Career Ascension: Craft strategic pathways, forge alliances, and nurture talents as you ascend the career ladder. Collaborative Atmosphere: Embrace a culture thriving on mutual support and inclusivity. Preferred Qualifications and Skills: Public Sector Proficiency: Demonstrate experience in public sector procurement. Functional Expertise: Showcase proficiency in strategic sourcing and supply chain orchestration. Project Management Prowess: Navigate projects seamlessly. Analytical and Strategic Acumen: Tackle challenges with analytical prowess and strategic foresight. Technological Dexterity: Command Excel and PowerPoint proficiently. What Awaits You: Flexibility: Enjoy flexible work arrangements, including occasional travel. Continuous Growth: Seize opportunities for ongoing training and development. Career Elevation: Ascend the career ladder with proficiency and dedication. Recognition: Receive recognition within our merit-based ecosystem. Elevate your procurement career by joining this awe-inspiring global project. Express your interest by sending your CV to Tom at
Randalls Way, Leatherhead KT22 7TW, UK Req 11 April 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Reports to (POSITION): Team: Team: Technical Pre-Sales Department: Department: Services & Solutions BYTES: Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability PURPOSE OF JOB: (OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION) Are you looking for the opportunity to support in defining an exciting strategic area for Bytes? Bytes ability to deliver technical projects for our customers is growing and we are now seeking to support that through our Cloud Technical Presales Team - to be able to focus more on projects around Data & Artificial Intelligence. The Technical Presales team's primary mission within the wider Bytes organisation is to work alongside our valued customers and turn "talking about technology" into "doing technology with us". Whilst not specifically a "hands on" delivery role, we are seeking experts who can instantly gain technical credibility with our customers to enable us to discuss their technical needs in depth, with a lens of turning it into a project with Bytes. We are looking for someone who can bring insight and knowledge when it comes to the Data & AI landscape, from designing Big Data/Cognitive Services High Level Designs, to planning Proof of Concept projects with our customers, to talking about the next generation AI landscape of productivity AI and AI platforms such as OpenAI, the Azure OpenAI service or AWS bedrock. Have you got experience ("hands-on" or in a presales capacity) in the Data & AI landscape? Do you have the ability to understand complex data topics and simplify them for our customers? Do you have the ability to turn a conversation into a PoC? Then we want to speak to you! KEY RESPONSIBILITIES: Work with internal delivery and our partner networks to deliver end to end data solutions for customers Work with customers to help them define their data strategy including: Creation of technical documentation to support customer implementations Support internal sales team with opportunities providing technical insight and qualification Work with technical and business stakeholders to define customer requirements and translate into solution designs QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Educational Qualifications: Not essential but degree level qualification is usually put in ESSENTIAL OR DESIRABLE Professional Qualifications Any of the solution architect or data cloud certs in AWS or Azure as desirable ESSENTIAL OR DESIRABLE Years of Experience 3+ ESSENTIAL OR DESIRABLE Other Requirements Any of the following are desirable: DP200 Azure Data Engineer Associate PowerBI Data Analyst ESSENTIAL OR DESIRABLE Knowledge and experience of designing data solutions in one of Microsoft Azure or AWS. Both ideal Relevant experience with Azure AI Services and Microsoft Fabric Strong communication skills and experience in describing technical solutions to senior IT stakeholders Experience with helping develop customer's data strategy and deriving business outcomes through technology adoption Strong team player Strong understanding of data security best practice
May 16, 2024
Full time
Randalls Way, Leatherhead KT22 7TW, UK Req 11 April 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Reports to (POSITION): Team: Team: Technical Pre-Sales Department: Department: Services & Solutions BYTES: Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability PURPOSE OF JOB: (OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION) Are you looking for the opportunity to support in defining an exciting strategic area for Bytes? Bytes ability to deliver technical projects for our customers is growing and we are now seeking to support that through our Cloud Technical Presales Team - to be able to focus more on projects around Data & Artificial Intelligence. The Technical Presales team's primary mission within the wider Bytes organisation is to work alongside our valued customers and turn "talking about technology" into "doing technology with us". Whilst not specifically a "hands on" delivery role, we are seeking experts who can instantly gain technical credibility with our customers to enable us to discuss their technical needs in depth, with a lens of turning it into a project with Bytes. We are looking for someone who can bring insight and knowledge when it comes to the Data & AI landscape, from designing Big Data/Cognitive Services High Level Designs, to planning Proof of Concept projects with our customers, to talking about the next generation AI landscape of productivity AI and AI platforms such as OpenAI, the Azure OpenAI service or AWS bedrock. Have you got experience ("hands-on" or in a presales capacity) in the Data & AI landscape? Do you have the ability to understand complex data topics and simplify them for our customers? Do you have the ability to turn a conversation into a PoC? Then we want to speak to you! KEY RESPONSIBILITIES: Work with internal delivery and our partner networks to deliver end to end data solutions for customers Work with customers to help them define their data strategy including: Creation of technical documentation to support customer implementations Support internal sales team with opportunities providing technical insight and qualification Work with technical and business stakeholders to define customer requirements and translate into solution designs QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Educational Qualifications: Not essential but degree level qualification is usually put in ESSENTIAL OR DESIRABLE Professional Qualifications Any of the solution architect or data cloud certs in AWS or Azure as desirable ESSENTIAL OR DESIRABLE Years of Experience 3+ ESSENTIAL OR DESIRABLE Other Requirements Any of the following are desirable: DP200 Azure Data Engineer Associate PowerBI Data Analyst ESSENTIAL OR DESIRABLE Knowledge and experience of designing data solutions in one of Microsoft Azure or AWS. Both ideal Relevant experience with Azure AI Services and Microsoft Fabric Strong communication skills and experience in describing technical solutions to senior IT stakeholders Experience with helping develop customer's data strategy and deriving business outcomes through technology adoption Strong team player Strong understanding of data security best practice
Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative ways to build our communities and transform our Council. We're one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space, and rapid transport connections into the heart of the city. An opportunity has arisen for an Internal Audit Manager to join the London Borough of Redbridge's Internal Audit and Counter Fraud team to take a lead role in the delivery of the Internal Audit service for the council and a number of third-party organisations. This role has a great hybrid working offer! Ideally, you'll be in the office on average two days a week to best balance in person engagement with a high degree of remote working. The Internal Audit team's primary role is to provide independent, objective assurance to the council's corporate leadership team and the Governance and Assurance Committee on the robustness of the council's governance, risk management and internal control arrangements. Working with us will give you the opportunity to work across a varied and interesting range of business areas and activities. The Internal Audit Manager will help ensure the Internal Team provides a quality, valued and respected audit service through development and motivation of an in-house team and the co-ordination of an external contracted provider. We are seeking an individual with relevant skills and an appropriate internal audit (IIA) or relevant accountancy qualification (CCAB - ICAEW, ACCA, CIPFA, ICAS and Chartered Accountants Ireland or CIMA). Preferably you will have gained significant Internal Audit experience from public or third sectors. You will have experience of managing audit teams, backed up by deep understanding of internal audit practices such as the Public Sector Internal Audit Standards. You will need to be able to demonstrate a thorough understanding of risk, control and governance concepts and good practice and how these relate to the work of internal audit. You'll be able to help ensure we audit what matters and become a trusted advisor to colleagues to drive improvements in risk, control and governance arrangements. The Internal Audit Manager interacts with colleagues across all grades, up to senior leader and councillor level. You must be able to build strong relationships and have well developed influencing and persuasion skills. The post calls for strong leadership of programmes of work and so must well organised and focused on achieving required outcomes. The position reports directly to the Head of Internal Audit and has responsibilities for line management and assignment management. Closing date: 13 th June 2024 All short-listed applicants will need to demonstrate proof of right to work in the UK. At the London Borough of Redbridge, we receive a high volume of great-quality applicants, we therefore may close a vacancy earlier than advertised. Early applications are therefore encouraged. We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.
May 16, 2024
Full time
Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative ways to build our communities and transform our Council. We're one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space, and rapid transport connections into the heart of the city. An opportunity has arisen for an Internal Audit Manager to join the London Borough of Redbridge's Internal Audit and Counter Fraud team to take a lead role in the delivery of the Internal Audit service for the council and a number of third-party organisations. This role has a great hybrid working offer! Ideally, you'll be in the office on average two days a week to best balance in person engagement with a high degree of remote working. The Internal Audit team's primary role is to provide independent, objective assurance to the council's corporate leadership team and the Governance and Assurance Committee on the robustness of the council's governance, risk management and internal control arrangements. Working with us will give you the opportunity to work across a varied and interesting range of business areas and activities. The Internal Audit Manager will help ensure the Internal Team provides a quality, valued and respected audit service through development and motivation of an in-house team and the co-ordination of an external contracted provider. We are seeking an individual with relevant skills and an appropriate internal audit (IIA) or relevant accountancy qualification (CCAB - ICAEW, ACCA, CIPFA, ICAS and Chartered Accountants Ireland or CIMA). Preferably you will have gained significant Internal Audit experience from public or third sectors. You will have experience of managing audit teams, backed up by deep understanding of internal audit practices such as the Public Sector Internal Audit Standards. You will need to be able to demonstrate a thorough understanding of risk, control and governance concepts and good practice and how these relate to the work of internal audit. You'll be able to help ensure we audit what matters and become a trusted advisor to colleagues to drive improvements in risk, control and governance arrangements. The Internal Audit Manager interacts with colleagues across all grades, up to senior leader and councillor level. You must be able to build strong relationships and have well developed influencing and persuasion skills. The post calls for strong leadership of programmes of work and so must well organised and focused on achieving required outcomes. The position reports directly to the Head of Internal Audit and has responsibilities for line management and assignment management. Closing date: 13 th June 2024 All short-listed applicants will need to demonstrate proof of right to work in the UK. At the London Borough of Redbridge, we receive a high volume of great-quality applicants, we therefore may close a vacancy earlier than advertised. Early applications are therefore encouraged. We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.
Procurement Consulting Manager Location: London Firm: Global Consultancy - Largest procurement practice in the UK Public Sector Projects Contact: An exciting opportunity awaits at a global procurement consultancy headquartered in London's bustling hub. Lead strategic sourcing and procurement transformation initiatives, with a focus on the public sector. Experience robust prospects for career advancement while immersing in a collaborative and empowering environment. Why Choose Us? Dynamic Prospects: Navigate through stimulating public sector projects shaping tangible outcomes. Career Ascension: Craft strategic pathways, forge alliances, and nurture talents as you ascend the career ladder. Collaborative Atmosphere: Embrace a culture thriving on mutual support and inclusivity. Preferred Qualifications and Skills: Public Sector Proficiency: Demonstrate experience in public sector procurement. Functional Expertise: Showcase proficiency in strategic sourcing and supply chain orchestration. Project Management Prowess: Navigate projects seamlessly. Analytical and Strategic Acumen: Tackle challenges with analytical prowess and strategic foresight. Technological Dexterity: Command Excel and PowerPoint proficiently. What Awaits You: Flexibility: Enjoy flexible work arrangements, including occasional travel. Continuous Growth: Seize opportunities for ongoing training and development. Career Elevation: Ascend the career ladder with proficiency and dedication. Recognition: Receive recognition within our merit-based ecosystem. Elevate your procurement career by joining this awe-inspiring global project. Express your interest by sending your CV to Tom at
May 16, 2024
Full time
Procurement Consulting Manager Location: London Firm: Global Consultancy - Largest procurement practice in the UK Public Sector Projects Contact: An exciting opportunity awaits at a global procurement consultancy headquartered in London's bustling hub. Lead strategic sourcing and procurement transformation initiatives, with a focus on the public sector. Experience robust prospects for career advancement while immersing in a collaborative and empowering environment. Why Choose Us? Dynamic Prospects: Navigate through stimulating public sector projects shaping tangible outcomes. Career Ascension: Craft strategic pathways, forge alliances, and nurture talents as you ascend the career ladder. Collaborative Atmosphere: Embrace a culture thriving on mutual support and inclusivity. Preferred Qualifications and Skills: Public Sector Proficiency: Demonstrate experience in public sector procurement. Functional Expertise: Showcase proficiency in strategic sourcing and supply chain orchestration. Project Management Prowess: Navigate projects seamlessly. Analytical and Strategic Acumen: Tackle challenges with analytical prowess and strategic foresight. Technological Dexterity: Command Excel and PowerPoint proficiently. What Awaits You: Flexibility: Enjoy flexible work arrangements, including occasional travel. Continuous Growth: Seize opportunities for ongoing training and development. Career Elevation: Ascend the career ladder with proficiency and dedication. Recognition: Receive recognition within our merit-based ecosystem. Elevate your procurement career by joining this awe-inspiring global project. Express your interest by sending your CV to Tom at
Are you a qualified Internal Auditor or Accountant with experience gained within a council, public or third sector background with skills in helping organisations improve through high quality, risk-based internal audits? If so, we would love to hear from you! As a Senior Internal Auditor in the London Borough of Redbridge you will be responsible for leading on the delivery of audit and assurance activity across a complex and interesting range of organisations and services. You must hold full current membership of the Chartered Institute of Internal Auditors UK & Ireland or other Institutes of Internal Auditors that are part of IIA Global. Or you must be a current member of one of the five CCAB bodies (ICAEW, ACCA, CIPFA, ICAS and Chartered Accountants Ireland) or CIMA This is a great opportunity to build on and develop your skill set as you will have responsibility for a varied and interesting portfolio of work, while also having the opportunity to grow your experience by working with new customers, applying varied audit approaches, and leading programmes of work As an experienced Internal Auditor, you will be able to demonstrate strong practical understanding of governance, risk management, control and assurance issues. You will have a proven ability to work proactively with stakeholders to ensure Internal Audit work is focused on what matters and provides clear and insightful assurance opinions whilst helping the Council improve its operations where appropriate. Who are Redbridge Council: Redbridge is an ambitious, diverse and exciting east-London Borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we have developed innovative ways to build our communities and transform our Council. We are one of the fastest growing parts of the country and the third most diverse London Borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the city. At Redbridge we pride ourselves on a creating an inclusive work culture that is friendly, supportive, encourages new ideas and ultimately supports our aims to improve the standard of lives for all our residents. If you would like an informal chat about this opportunity, in the first instance please contact Greg Mortimer, Head of Audit, Application process: All short-listed applicants will need to demonstrate proof of right to work in the UK. At the London Borough of Redbridge, we receive a high volume of great-quality applicants, we therefore may close a vacancy earlier than advertised. Early applications are therefore encouraged. We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief. Closing date: 13 th June 2024 All short-listed applicants will need to demonstrate proof of right to work in the UK. At the London Borough of Redbridge, we receive a high volume of great-quality applicants, we therefore may close a vacancy earlier than advertised. Early applications are therefore encouraged. We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.
May 16, 2024
Full time
Are you a qualified Internal Auditor or Accountant with experience gained within a council, public or third sector background with skills in helping organisations improve through high quality, risk-based internal audits? If so, we would love to hear from you! As a Senior Internal Auditor in the London Borough of Redbridge you will be responsible for leading on the delivery of audit and assurance activity across a complex and interesting range of organisations and services. You must hold full current membership of the Chartered Institute of Internal Auditors UK & Ireland or other Institutes of Internal Auditors that are part of IIA Global. Or you must be a current member of one of the five CCAB bodies (ICAEW, ACCA, CIPFA, ICAS and Chartered Accountants Ireland) or CIMA This is a great opportunity to build on and develop your skill set as you will have responsibility for a varied and interesting portfolio of work, while also having the opportunity to grow your experience by working with new customers, applying varied audit approaches, and leading programmes of work As an experienced Internal Auditor, you will be able to demonstrate strong practical understanding of governance, risk management, control and assurance issues. You will have a proven ability to work proactively with stakeholders to ensure Internal Audit work is focused on what matters and provides clear and insightful assurance opinions whilst helping the Council improve its operations where appropriate. Who are Redbridge Council: Redbridge is an ambitious, diverse and exciting east-London Borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we have developed innovative ways to build our communities and transform our Council. We are one of the fastest growing parts of the country and the third most diverse London Borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the city. At Redbridge we pride ourselves on a creating an inclusive work culture that is friendly, supportive, encourages new ideas and ultimately supports our aims to improve the standard of lives for all our residents. If you would like an informal chat about this opportunity, in the first instance please contact Greg Mortimer, Head of Audit, Application process: All short-listed applicants will need to demonstrate proof of right to work in the UK. At the London Borough of Redbridge, we receive a high volume of great-quality applicants, we therefore may close a vacancy earlier than advertised. Early applications are therefore encouraged. We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief. Closing date: 13 th June 2024 All short-listed applicants will need to demonstrate proof of right to work in the UK. At the London Borough of Redbridge, we receive a high volume of great-quality applicants, we therefore may close a vacancy earlier than advertised. Early applications are therefore encouraged. We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.
Randalls Way, Leatherhead KT22 7TW, UK Req 08 April 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Reports to (POSITION): Reports to (POSITION): Infrastructure Delivery Manager Team: Team: IT Support Department: Department: IT PURPOSE OF JOB: To provide high-quality network and server infrastructure, including on-premises and cloud solutions, to support Bytes Software Services staff. Ensuring all internal systems are functioning as expected both onsite and at remote locations with the minimum of disruption to users working environment. KEY RESPONSIBILITIES: Responding to the Infrastructure ticket queue in FreshService Monitoring and responding to enterprise infrastructure issues Server/network hardware builds, configuration and installation Creation and management of Citrix Releases Pro-active maintenance of servers, including software and firmware patching Creation and execution of change requests Point of escalation for other teams within Systems Support Provide consistently professional and high-quality interface between Systems Support and its customers Liaising with external resources (suppliers / manufacturers / support providers) Other task as provided by your manager OPPORTUNITIES Join a rapidly growing business with scope for career development Help shape and steer our infrastructure as we expand Exposure to a large variety of solutions such as Cloudflare, Microsoft Azure, NetApp, SCCM, vSphere/Tanzu Kubernetes Grid Take part in project led work, with the opportunity to lead elements of the project Maintain infrastructure information and documentation for the team WIDER TEAM NETWORK Internal All Bytes staff External Manufacturers, Suppliers, and third-party support companies QUALIFICATIONS, EXPERIENCE, & SKILLS: Firewall - Checkpoint/pfSense, Cloudflare, NetScaler Email/Messaging - Microsoft Exchange/ExchangeOnline, Mimecast, Microsoft Teams ESSENTIAL Additional Knowledge Virtual Desktop - Citrix VDI Management Tools - Microsoft SCCM Databases - SQL Server, MySQL/MariaDB Monitoring - ActiveXperts, DarkTrace, PRTG DESIRABLE Skills Ability to work under own initiative Ability to follow written and verbal instructions Ability to work to strict deadlines Ability to provide training to other team members, and other employees Ambitious and willing to work towards specialisation in corporate systems Excellent communication and interpersonal skills Good documentation skills including Visio drawings Previous experience in IT Infrastructure/support and fault finding Current valid driving license ESSENTIAL Qualities Articulate, literate, presentable, customer facing and technically astute Self-motivated, enthusiastic and willing to learn Punctuality and good time keeping are essential to this role Team player ESSENTIAL Training provision Necessary training on products and applications where required Bytes Software Services Ltd provide a full induction programme to assist in integration to the organisation. The individual will also be expected to attend training courses and take exams to assist with keeping up the business' vendor accreditations ADDITIONAL INFORMATION Based at Bytes Software Service head office in Leatherhead. Occasional visits to other company offices may be required. Occasional out-of-hours work may be required
May 15, 2024
Full time
Randalls Way, Leatherhead KT22 7TW, UK Req 08 April 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Reports to (POSITION): Reports to (POSITION): Infrastructure Delivery Manager Team: Team: IT Support Department: Department: IT PURPOSE OF JOB: To provide high-quality network and server infrastructure, including on-premises and cloud solutions, to support Bytes Software Services staff. Ensuring all internal systems are functioning as expected both onsite and at remote locations with the minimum of disruption to users working environment. KEY RESPONSIBILITIES: Responding to the Infrastructure ticket queue in FreshService Monitoring and responding to enterprise infrastructure issues Server/network hardware builds, configuration and installation Creation and management of Citrix Releases Pro-active maintenance of servers, including software and firmware patching Creation and execution of change requests Point of escalation for other teams within Systems Support Provide consistently professional and high-quality interface between Systems Support and its customers Liaising with external resources (suppliers / manufacturers / support providers) Other task as provided by your manager OPPORTUNITIES Join a rapidly growing business with scope for career development Help shape and steer our infrastructure as we expand Exposure to a large variety of solutions such as Cloudflare, Microsoft Azure, NetApp, SCCM, vSphere/Tanzu Kubernetes Grid Take part in project led work, with the opportunity to lead elements of the project Maintain infrastructure information and documentation for the team WIDER TEAM NETWORK Internal All Bytes staff External Manufacturers, Suppliers, and third-party support companies QUALIFICATIONS, EXPERIENCE, & SKILLS: Firewall - Checkpoint/pfSense, Cloudflare, NetScaler Email/Messaging - Microsoft Exchange/ExchangeOnline, Mimecast, Microsoft Teams ESSENTIAL Additional Knowledge Virtual Desktop - Citrix VDI Management Tools - Microsoft SCCM Databases - SQL Server, MySQL/MariaDB Monitoring - ActiveXperts, DarkTrace, PRTG DESIRABLE Skills Ability to work under own initiative Ability to follow written and verbal instructions Ability to work to strict deadlines Ability to provide training to other team members, and other employees Ambitious and willing to work towards specialisation in corporate systems Excellent communication and interpersonal skills Good documentation skills including Visio drawings Previous experience in IT Infrastructure/support and fault finding Current valid driving license ESSENTIAL Qualities Articulate, literate, presentable, customer facing and technically astute Self-motivated, enthusiastic and willing to learn Punctuality and good time keeping are essential to this role Team player ESSENTIAL Training provision Necessary training on products and applications where required Bytes Software Services Ltd provide a full induction programme to assist in integration to the organisation. The individual will also be expected to attend training courses and take exams to assist with keeping up the business' vendor accreditations ADDITIONAL INFORMATION Based at Bytes Software Service head office in Leatherhead. Occasional visits to other company offices may be required. Occasional out-of-hours work may be required
Randalls Way, Leatherhead KT22 7TW, UK Req 08 April 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Microsoft Operations Coordinator Reports to (POSITION): Reports to (POSITION): Microsoft Operations Manager Team: Team: Microsoft Operations Department: Department: Microsoft Operations PURPOSE OF JOB: Receiving training within Microsoft Operations, this role will be there to ensure a consistent, basic level of support and service across the Microsoft Enterprise Operations Team and provide additional resilience across specific areas. RESPONSIBILITIES: To work collaboratively within various shared in-boxes dealing with a variety of query types To have a basic understanding of all Microsoft agreements from an operational perspective Understand and help manage the efficient processing of Microsoft orders Understand and assist with the efficient processing of Microsoft Contract Agreements Run reports and execute specific processes Completion of specified daily tasks and reports and checks WIDER TEAM NETWORK Internal All departments within the company External Microsoft, Customers QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Educated to GCSE Level with minimum of A-C Grade in Maths and English DESIRABLE Other Requirements Methodical & Organised, Loyal, Team player, Self Motivated & ability to multi-task ESSENTIAL A background in Microsoft Licensing preferred but not essential - will consider strong licensing knowledge from other vendors Excellent attention to detail and accuracy Confident in Microsoft Excel (particularly pivot tables, v look ups and calculations) Excellent verbal and written communication skills
May 15, 2024
Full time
Randalls Way, Leatherhead KT22 7TW, UK Req 08 April 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Microsoft Operations Coordinator Reports to (POSITION): Reports to (POSITION): Microsoft Operations Manager Team: Team: Microsoft Operations Department: Department: Microsoft Operations PURPOSE OF JOB: Receiving training within Microsoft Operations, this role will be there to ensure a consistent, basic level of support and service across the Microsoft Enterprise Operations Team and provide additional resilience across specific areas. RESPONSIBILITIES: To work collaboratively within various shared in-boxes dealing with a variety of query types To have a basic understanding of all Microsoft agreements from an operational perspective Understand and help manage the efficient processing of Microsoft orders Understand and assist with the efficient processing of Microsoft Contract Agreements Run reports and execute specific processes Completion of specified daily tasks and reports and checks WIDER TEAM NETWORK Internal All departments within the company External Microsoft, Customers QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Educated to GCSE Level with minimum of A-C Grade in Maths and English DESIRABLE Other Requirements Methodical & Organised, Loyal, Team player, Self Motivated & ability to multi-task ESSENTIAL A background in Microsoft Licensing preferred but not essential - will consider strong licensing knowledge from other vendors Excellent attention to detail and accuracy Confident in Microsoft Excel (particularly pivot tables, v look ups and calculations) Excellent verbal and written communication skills
This role offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme. Location: London/Hybrid (5-8 days in the office per month) Salary £80,000 - £90,000 per annum You will need to submit a cover letter explaining how you meet the capabilities for the role, alongside your CV for your application to be considered. Application closing date E.O.D 27th May 2024. 1st round Interviews to take place at our London office w/c 3rd June. About the role We have an exciting opportunity for a senior expert on digital and data policy to join Which? and drive the organisation's work to understand the impact of digital markets, new technology and data use have on consumers and identify what changes may be needed to make sure they enjoy the benefits delivered by these markets without suffering harm. This is a high profile role, reporting to the Director of Policy and Advocacy and Executive Committee member. You will be responsible for developing Which? 's policy position on digital and data and making sure development and regulation of digital across markets and sectors deliver good outcomes for consumers. You can read about our policy and advocacy work in this area in our Policy and Insight website . This is an ambitious and unique opportunity to: Lead our Digital Policy Team and our cross-organisational influencing priorities in the digital space. Be responsible for developing high-quality, robust policy outcomes and solutions Which? should pursue to tackle online and digital infrastructure harms based on the evidence and understanding you, your team and the wider organisation. Develop strong relationships across sectors where digital is transforming consumer experiences of services and products, establishing yourself and Which? more generally with big and small tech, regulators, policy-makers and government Continue building our understanding of what is going on in digital innovation and its application that can and will impact on consumers, producing an ongoing clear plan to cascade this across the organisation Make sure that our views and policy positions are written up and communicated in the most effective way to influence and ensure that consumers' views and rights are represented and protected. As part of the extended leadership team play an active role in the management of the Advocacy directorate. The policy team is part of the Advocacy Group that includes the campaigns team, external affairs and a multidiciplinary analytical team including researchers, data scientists and economists. About you: Significant knowledge and experience of working on digital issues or data Proven experience of developing and driving policy analysis in market-based situations Strong proven team management,leadership skills and experience of utilising multidisciplinary teams to deliver impact to deadlines. Skilled influencer with excellent written and oral communication skills, who can make the complex simple for a wide range of stakeholders Confident public speaker with experience of influencing opportunities including roundtables, podium speeches and senior stakeholder networking. Significant experience of cultivating relationships with senior stakeholders in businesses and Government. This is a very important role for Which? covering the range of digital life issues from connectivity to how digital marketplaces work. So we'll be looking for you to get to the root of the issue. You will be able to build strong relationships across new and existing networks, and be confident in influencing industry experts and bringing people with you. Your ability to communicate effectively to audiences inside and outside Which? will drive forward change and help position Which? as the pre-eminent force driving change for and with consumers in this area. We also have these benefits for you to consider: 35 hour working week Generous 28 days holiday a year plus Bank Holidays & options to buy additional days Award winning pension scheme - when you pay in 3%,Which? paysin 6% (rising to 11% after one year of service.) Discount site Sodexo which offers large off every day shopping and holidays Annual Bonus (depending on employee and company performance) Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months) A discretionary death in service benefit provision equivalent to six times your annual salary Free access to Which? member content and free access to Which? money and legal helplines Work from (almost) anywhere" for 4 weeks of the year policy The interview process for this role involves:- An interview at our London offices (approximately 45-90 minutes) consisting of values and experience-based competency questions. 2nd face-to-face interview with a pre-interview task. About Which? We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website . At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the 'Top 25 Inclusive Employers' List and currently ranking 16th. We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post), email . Find out more about the Disability Confident Interview Scheme here . Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received . Role Profile Template - Head of Digital life and Scams policy.pdf
May 15, 2024
Full time
This role offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme. Location: London/Hybrid (5-8 days in the office per month) Salary £80,000 - £90,000 per annum You will need to submit a cover letter explaining how you meet the capabilities for the role, alongside your CV for your application to be considered. Application closing date E.O.D 27th May 2024. 1st round Interviews to take place at our London office w/c 3rd June. About the role We have an exciting opportunity for a senior expert on digital and data policy to join Which? and drive the organisation's work to understand the impact of digital markets, new technology and data use have on consumers and identify what changes may be needed to make sure they enjoy the benefits delivered by these markets without suffering harm. This is a high profile role, reporting to the Director of Policy and Advocacy and Executive Committee member. You will be responsible for developing Which? 's policy position on digital and data and making sure development and regulation of digital across markets and sectors deliver good outcomes for consumers. You can read about our policy and advocacy work in this area in our Policy and Insight website . This is an ambitious and unique opportunity to: Lead our Digital Policy Team and our cross-organisational influencing priorities in the digital space. Be responsible for developing high-quality, robust policy outcomes and solutions Which? should pursue to tackle online and digital infrastructure harms based on the evidence and understanding you, your team and the wider organisation. Develop strong relationships across sectors where digital is transforming consumer experiences of services and products, establishing yourself and Which? more generally with big and small tech, regulators, policy-makers and government Continue building our understanding of what is going on in digital innovation and its application that can and will impact on consumers, producing an ongoing clear plan to cascade this across the organisation Make sure that our views and policy positions are written up and communicated in the most effective way to influence and ensure that consumers' views and rights are represented and protected. As part of the extended leadership team play an active role in the management of the Advocacy directorate. The policy team is part of the Advocacy Group that includes the campaigns team, external affairs and a multidiciplinary analytical team including researchers, data scientists and economists. About you: Significant knowledge and experience of working on digital issues or data Proven experience of developing and driving policy analysis in market-based situations Strong proven team management,leadership skills and experience of utilising multidisciplinary teams to deliver impact to deadlines. Skilled influencer with excellent written and oral communication skills, who can make the complex simple for a wide range of stakeholders Confident public speaker with experience of influencing opportunities including roundtables, podium speeches and senior stakeholder networking. Significant experience of cultivating relationships with senior stakeholders in businesses and Government. This is a very important role for Which? covering the range of digital life issues from connectivity to how digital marketplaces work. So we'll be looking for you to get to the root of the issue. You will be able to build strong relationships across new and existing networks, and be confident in influencing industry experts and bringing people with you. Your ability to communicate effectively to audiences inside and outside Which? will drive forward change and help position Which? as the pre-eminent force driving change for and with consumers in this area. We also have these benefits for you to consider: 35 hour working week Generous 28 days holiday a year plus Bank Holidays & options to buy additional days Award winning pension scheme - when you pay in 3%,Which? paysin 6% (rising to 11% after one year of service.) Discount site Sodexo which offers large off every day shopping and holidays Annual Bonus (depending on employee and company performance) Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months) A discretionary death in service benefit provision equivalent to six times your annual salary Free access to Which? member content and free access to Which? money and legal helplines Work from (almost) anywhere" for 4 weeks of the year policy The interview process for this role involves:- An interview at our London offices (approximately 45-90 minutes) consisting of values and experience-based competency questions. 2nd face-to-face interview with a pre-interview task. About Which? We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website . At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the 'Top 25 Inclusive Employers' List and currently ranking 16th. We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post), email . Find out more about the Disability Confident Interview Scheme here . Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received . Role Profile Template - Head of Digital life and Scams policy.pdf
Randalls Way, Leatherhead KT22 7TW, UK Req 28 March 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Reports to (POSITION): Reports to (POSITION): Accounts Receivable Manager Team: Team: Accounts Department: Department: Finance KEY RESPONSIBILITIES: Execute internal monthly AWS billing processes thus ensuring invoices are distributed in a consistent and timely fashion AWS contract and on-boarding management ensuring delivery is smooth and accurate Download all Invoices and reconcile to billing data received including creating multiple Purchase orders Ensure all orders are processed accurately in line withoperations procedureswith correct tagging and GP allocation Reconcile Individual Amex Payment accounts & have full responsibility of timely payment Produce Excel Costing Sheet for each Customer (Direct & Aggregate) in GBP & USD Reconcile AWS Statement (paid directly) to ensure correct values are paid in relation to previous months billing including any disputes/anomalies Be the first point of contact for incoming AWS customer/internal queries& respond within our standard 4-hour SLAwith the support of the AWS Practice Head Work cohesively with our partner CloudBridge to import data into our systems & cross reference information Calculate and claim rebates via Cash Received and Credit Notes Regular liaison with the relevant internal personnel & those at Cloudbridge tobuild relationships on a day-to-day basis Cross reference details on Amazon portal with those we hold internally to ensure accuracy Management of Customer Relationship Management System (Dynamics CRM) to ensure opportunities are logged and correct Assist AWS Practice Head with monthly forecasting and account mapping Net new deal logging with Amazon for GP maximisation Track all Marketplace offers Generation of various reports including, but not limited to, white space, AWS revenue & rebate generation Collate and prepare data for customer QBR meetings
May 15, 2024
Full time
Randalls Way, Leatherhead KT22 7TW, UK Req 28 March 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Reports to (POSITION): Reports to (POSITION): Accounts Receivable Manager Team: Team: Accounts Department: Department: Finance KEY RESPONSIBILITIES: Execute internal monthly AWS billing processes thus ensuring invoices are distributed in a consistent and timely fashion AWS contract and on-boarding management ensuring delivery is smooth and accurate Download all Invoices and reconcile to billing data received including creating multiple Purchase orders Ensure all orders are processed accurately in line withoperations procedureswith correct tagging and GP allocation Reconcile Individual Amex Payment accounts & have full responsibility of timely payment Produce Excel Costing Sheet for each Customer (Direct & Aggregate) in GBP & USD Reconcile AWS Statement (paid directly) to ensure correct values are paid in relation to previous months billing including any disputes/anomalies Be the first point of contact for incoming AWS customer/internal queries& respond within our standard 4-hour SLAwith the support of the AWS Practice Head Work cohesively with our partner CloudBridge to import data into our systems & cross reference information Calculate and claim rebates via Cash Received and Credit Notes Regular liaison with the relevant internal personnel & those at Cloudbridge tobuild relationships on a day-to-day basis Cross reference details on Amazon portal with those we hold internally to ensure accuracy Management of Customer Relationship Management System (Dynamics CRM) to ensure opportunities are logged and correct Assist AWS Practice Head with monthly forecasting and account mapping Net new deal logging with Amazon for GP maximisation Track all Marketplace offers Generation of various reports including, but not limited to, white space, AWS revenue & rebate generation Collate and prepare data for customer QBR meetings
Randalls Way, Leatherhead KT22 7TW, UK Req 22 March 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Licensing Consultant Reports to (POSITION): Reports to (POSITION): Compliance & Data Service Lead Team: Team: Managed Services Department: Department: Services PURPOSE OF JOB: (OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION) Forming the key part to Bytes Software Asset Management team, consultants are required to produce, manage, and maintain the software compliance positions for customers across multiple vendors. They also provide advice and guidance on best practice in Software Asset Management, including purchasing and remediation recommendations. Software License Reviews: Effective License Position. Executive Presentation. Risk Remediation Recommendation. SAM Toolset Action: Agreement/Contract Upload. Renewal/Expiry Alerts. Entitlement Upload. Interim Purchase Upload. Entitlement Assignment. Engagement Management Project delivery planning, in conjunction with Project Management / Service Delivery. Proactive ownership of customer relationships. Support and identification of planning and implementation of non-standard services. Collaboration with Sales Team to positively influence service renewal. Contribution to Governance Reporting Creation and presentation of Service Review content. Contribution and distribution of Stakeholder Reporting. Escalation of Risks to Service Quality/Punctuality - deliver to Project Management / Service Delivery. As the requirements of the business and our customers change, so this job profile, duties, responsibilities, and locations of the role (both geographically and within the business organisational structure) will be adjusted accordingly. The Senior Consultant will be required to perform any other duties assigned to them by their line management team that are commensurate with the existing role. KEY RESPONSIBILITIES: Ownership of task from assignment through to delivery. Effective escalation of identified risks to timely or accurate delivery of contractual commitments. Using initiative to highlight anomalies or relationships in datasets. Build and maintain effective working relationship with customers. Development and maintenance of knowledge and process library. Proactively support and identify service improvement initiatives. WIDER TEAM NETWORK (WHICH TEAMS WILL THE POSITION WORK WITH DIRECTLY AND WHO WILL THEY RELATE TO EXTERNALLY) Internal External Customer Stakeholders, Sub-Entity Product Owners and Infrastructure Managers. QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Educational Qualifications: Minimum 5 GCSE's including Maths & English (Grade 9 - 4 / A- C). A-Levels. ESSENTIAL DESIRABLE Experience: Can demonstrate experience of working in a consultant capacity, delivering excellent customer service to set timescales. Competency to delivery multiple vendor licence positions independently. In-depth Knowledge in one or more of the following toolsets: Snow Licence Manager, Flexera Flexnet, Cetero for Enterprise SAM. Experience of working with ServiceNow SAM Pro tool within a consultancy environment. ESSENTIAL ESSENTIAL ESSENTIAL DESIRABLE (INCLUDE CORE COMPETENCIES & SKILLS REQUIRED FOR THIS POSITION BASED ON THE GRADE) Organised individual with excellent time management. Accuracy and attention to detail essential. Copes well under pressure and can meet deadlines. Excellent verbal and written communication with customer service/facing skills essential - ability and confidence to engage with customer stakeholders (internal/external) at all levels up to C-Suite. Self-motivated and able to take responsibility. Tenacious, adaptable and quick to learn. MEASURES & GOALS (HOW WILL THE SUCCESS OF THE PERSON IN THIS POSITION BE MEASURED - WHAT ARE THE EXPECTED OUTPUTS) OBJECTIVE MEASURE FREQUENCY Achievement of timely delivery of contractual commitments to Customer. Number of tasks delivered accurately and on schedule. Measured over a 3-month period - continuous. Customer Satisfaction. Receipt of written positive feedback on your specific activities and interactions with the Customer. Measured over a 3-month period - continuous. Written status updates of tasks communicated to both external and internal stakeholders. Measured over a 3-month period - continuous.
May 15, 2024
Full time
Randalls Way, Leatherhead KT22 7TW, UK Req 22 March 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Licensing Consultant Reports to (POSITION): Reports to (POSITION): Compliance & Data Service Lead Team: Team: Managed Services Department: Department: Services PURPOSE OF JOB: (OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION) Forming the key part to Bytes Software Asset Management team, consultants are required to produce, manage, and maintain the software compliance positions for customers across multiple vendors. They also provide advice and guidance on best practice in Software Asset Management, including purchasing and remediation recommendations. Software License Reviews: Effective License Position. Executive Presentation. Risk Remediation Recommendation. SAM Toolset Action: Agreement/Contract Upload. Renewal/Expiry Alerts. Entitlement Upload. Interim Purchase Upload. Entitlement Assignment. Engagement Management Project delivery planning, in conjunction with Project Management / Service Delivery. Proactive ownership of customer relationships. Support and identification of planning and implementation of non-standard services. Collaboration with Sales Team to positively influence service renewal. Contribution to Governance Reporting Creation and presentation of Service Review content. Contribution and distribution of Stakeholder Reporting. Escalation of Risks to Service Quality/Punctuality - deliver to Project Management / Service Delivery. As the requirements of the business and our customers change, so this job profile, duties, responsibilities, and locations of the role (both geographically and within the business organisational structure) will be adjusted accordingly. The Senior Consultant will be required to perform any other duties assigned to them by their line management team that are commensurate with the existing role. KEY RESPONSIBILITIES: Ownership of task from assignment through to delivery. Effective escalation of identified risks to timely or accurate delivery of contractual commitments. Using initiative to highlight anomalies or relationships in datasets. Build and maintain effective working relationship with customers. Development and maintenance of knowledge and process library. Proactively support and identify service improvement initiatives. WIDER TEAM NETWORK (WHICH TEAMS WILL THE POSITION WORK WITH DIRECTLY AND WHO WILL THEY RELATE TO EXTERNALLY) Internal External Customer Stakeholders, Sub-Entity Product Owners and Infrastructure Managers. QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Educational Qualifications: Minimum 5 GCSE's including Maths & English (Grade 9 - 4 / A- C). A-Levels. ESSENTIAL DESIRABLE Experience: Can demonstrate experience of working in a consultant capacity, delivering excellent customer service to set timescales. Competency to delivery multiple vendor licence positions independently. In-depth Knowledge in one or more of the following toolsets: Snow Licence Manager, Flexera Flexnet, Cetero for Enterprise SAM. Experience of working with ServiceNow SAM Pro tool within a consultancy environment. ESSENTIAL ESSENTIAL ESSENTIAL DESIRABLE (INCLUDE CORE COMPETENCIES & SKILLS REQUIRED FOR THIS POSITION BASED ON THE GRADE) Organised individual with excellent time management. Accuracy and attention to detail essential. Copes well under pressure and can meet deadlines. Excellent verbal and written communication with customer service/facing skills essential - ability and confidence to engage with customer stakeholders (internal/external) at all levels up to C-Suite. Self-motivated and able to take responsibility. Tenacious, adaptable and quick to learn. MEASURES & GOALS (HOW WILL THE SUCCESS OF THE PERSON IN THIS POSITION BE MEASURED - WHAT ARE THE EXPECTED OUTPUTS) OBJECTIVE MEASURE FREQUENCY Achievement of timely delivery of contractual commitments to Customer. Number of tasks delivered accurately and on schedule. Measured over a 3-month period - continuous. Customer Satisfaction. Receipt of written positive feedback on your specific activities and interactions with the Customer. Measured over a 3-month period - continuous. Written status updates of tasks communicated to both external and internal stakeholders. Measured over a 3-month period - continuous.
Randalls Way, Leatherhead KT22 7TW, UK Req 07 May 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Third Party Compliance Officer Reports to (POSITION): Reports to (POSITION): Legal & Compliance Manager Team: Team: Compliance Department: Department: Legal & Compliance PURPOSE OF JOB: Due to exciting transformation, we are pleased to announce an opportunity for a collaborative, inclusive, and engaging individual, with extensive Third Party Risk experience gained from supplier/vendor management, to join our Compliance team as Third Party Compliance Officer. The primary responsibility for this role will be to interface with our customers, tenders/bids team and account managers to articulate our security posture based on customer security vetting requirements. Secondarily, in this exciting role you will also be responsible for maintaining TPRM principles and standards, ensuring that third party suppliers/vendors/partners are vetted, monitored regularly, and managed to mitigate risks that could negatively impact Bytes. This is an exciting time for the team, and you will play a key role in helping us to mature this function. You will have lots of autonomy and variety with your day-to-day work, giving you a sense of ownership, and the freedom to be curious and bring new ideas to the table. KEY RESPONSIBILITIES: Implementation and operationalisation of third party management systems in line with business strategic direction Management of inbound and outbound third party security assurance including responses to customers and working with appropriate suppliers/vendors/partners New supplier onboarding risk review and assessment Conduct Supplier Management Reviews (security assurance and data privacy impact assessment) Ensure documentation and records are maintained in appropriate systems / tools which are updated at required intervals Provide guidance to relevant teams and stakeholders regarding TPRM processes and standards INDIVIDUAL RESPONSIBILITIES: Reviewing and maintaining operating procedures and processes for ongoing monitoring of assurance activities Perform due diligence of potential and existing suppliers and monitoring compliance at periodic intervals Providing regular reporting on third party management to Legal & Compliance, CISO and ExCo as required Assisting in internal and external audits as required Maintaining quality output of information to Bytes customers and ensuring quality standards are met for the suppliers/vendors/partners security posture QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications GCSEs or above and 2 years relevant work experience ESSENTIAL Professional Qualifications Certifications in Information Security or Cyber Risk Management domain (e.g. SSCP/Security+/foundation level in ISO standards) DESIRABLE Years of Experience At least 2 years of experience in similar role ESSENTIAL Other Requirements Third Party Risk experience gained from a supplier/vendor management, category management, or business development background Previous use of Third Party screening tools Operational understanding of Third Party Risk Management practices Technical IT experience, with knowledge of common IT controls, networking technologies and security solutions Knowledge of Information Security regulations and standards (e.g. ISO 27001, GDPR, UK Data Protection Act, NIS, NIS2) DESIRABLE Proactiveness, energy and passion for information security Ability to build productive relationships with people from a wide range of professional and cultural backgrounds and the ability to work effectively within a dynamic team environment Excellent written and oral communication skills, with accuracy and attention to detail essential Friendly, approachable, calm and considered Excellent organisational skills, with the ability to plan and manage own workload, and manage tasks simultaneously Ability to work on own initiative, under pressure and to tight timelines
May 15, 2024
Full time
Randalls Way, Leatherhead KT22 7TW, UK Req 07 May 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Third Party Compliance Officer Reports to (POSITION): Reports to (POSITION): Legal & Compliance Manager Team: Team: Compliance Department: Department: Legal & Compliance PURPOSE OF JOB: Due to exciting transformation, we are pleased to announce an opportunity for a collaborative, inclusive, and engaging individual, with extensive Third Party Risk experience gained from supplier/vendor management, to join our Compliance team as Third Party Compliance Officer. The primary responsibility for this role will be to interface with our customers, tenders/bids team and account managers to articulate our security posture based on customer security vetting requirements. Secondarily, in this exciting role you will also be responsible for maintaining TPRM principles and standards, ensuring that third party suppliers/vendors/partners are vetted, monitored regularly, and managed to mitigate risks that could negatively impact Bytes. This is an exciting time for the team, and you will play a key role in helping us to mature this function. You will have lots of autonomy and variety with your day-to-day work, giving you a sense of ownership, and the freedom to be curious and bring new ideas to the table. KEY RESPONSIBILITIES: Implementation and operationalisation of third party management systems in line with business strategic direction Management of inbound and outbound third party security assurance including responses to customers and working with appropriate suppliers/vendors/partners New supplier onboarding risk review and assessment Conduct Supplier Management Reviews (security assurance and data privacy impact assessment) Ensure documentation and records are maintained in appropriate systems / tools which are updated at required intervals Provide guidance to relevant teams and stakeholders regarding TPRM processes and standards INDIVIDUAL RESPONSIBILITIES: Reviewing and maintaining operating procedures and processes for ongoing monitoring of assurance activities Perform due diligence of potential and existing suppliers and monitoring compliance at periodic intervals Providing regular reporting on third party management to Legal & Compliance, CISO and ExCo as required Assisting in internal and external audits as required Maintaining quality output of information to Bytes customers and ensuring quality standards are met for the suppliers/vendors/partners security posture QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications GCSEs or above and 2 years relevant work experience ESSENTIAL Professional Qualifications Certifications in Information Security or Cyber Risk Management domain (e.g. SSCP/Security+/foundation level in ISO standards) DESIRABLE Years of Experience At least 2 years of experience in similar role ESSENTIAL Other Requirements Third Party Risk experience gained from a supplier/vendor management, category management, or business development background Previous use of Third Party screening tools Operational understanding of Third Party Risk Management practices Technical IT experience, with knowledge of common IT controls, networking technologies and security solutions Knowledge of Information Security regulations and standards (e.g. ISO 27001, GDPR, UK Data Protection Act, NIS, NIS2) DESIRABLE Proactiveness, energy and passion for information security Ability to build productive relationships with people from a wide range of professional and cultural backgrounds and the ability to work effectively within a dynamic team environment Excellent written and oral communication skills, with accuracy and attention to detail essential Friendly, approachable, calm and considered Excellent organisational skills, with the ability to plan and manage own workload, and manage tasks simultaneously Ability to work on own initiative, under pressure and to tight timelines
Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Account Manager Reports to (POSITION): Team: Department: PURPOSE OF JOB: Generate and develop new business and grow the portfolio of solutions and services in existing customers to achieve Individual GP targets KEY RESPONSIBILITIES: Being responsible for creating and driving sales pipeline and growth in the corporate sector Ensuring profitability while striving to improve the customer's experience. Making sure our customers understand the entire proposition and to understand and demonstrate the value we can bring to customers QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: ESSENTIAL Other Requirements: Experience in Software Sales Background working in a reseller. Corporate Sector Experience ESSENTIAL DESIRABLE ESSENTIAL A strong background in solution selling is advantageous. A working knowledge of software sales in the corporate sector Experience of managing strategic customer accounts including the development of strong relationships at all levels. Self-motivating and a desire to learn. Tenacious, resilient, and hardworking. Ability to build trust with customers and improve the customer experience of Bytes. Establishing a professional consultative relationship with customers up to and including C-Level, by developing a core understanding of their unique business needs. Belief and capacity to learn Bytes' Subject Matter Expertise to maintain agility in a fast-changing market and drives increasing customer benefits. Build positive relationships with customer contacts, vendors, partners and the Bytes team. Active listening and confidence in articulating complex solutions to Senior IT and Procurement contacts.
May 15, 2024
Full time
Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Account Manager Reports to (POSITION): Team: Department: PURPOSE OF JOB: Generate and develop new business and grow the portfolio of solutions and services in existing customers to achieve Individual GP targets KEY RESPONSIBILITIES: Being responsible for creating and driving sales pipeline and growth in the corporate sector Ensuring profitability while striving to improve the customer's experience. Making sure our customers understand the entire proposition and to understand and demonstrate the value we can bring to customers QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: ESSENTIAL Other Requirements: Experience in Software Sales Background working in a reseller. Corporate Sector Experience ESSENTIAL DESIRABLE ESSENTIAL A strong background in solution selling is advantageous. A working knowledge of software sales in the corporate sector Experience of managing strategic customer accounts including the development of strong relationships at all levels. Self-motivating and a desire to learn. Tenacious, resilient, and hardworking. Ability to build trust with customers and improve the customer experience of Bytes. Establishing a professional consultative relationship with customers up to and including C-Level, by developing a core understanding of their unique business needs. Belief and capacity to learn Bytes' Subject Matter Expertise to maintain agility in a fast-changing market and drives increasing customer benefits. Build positive relationships with customer contacts, vendors, partners and the Bytes team. Active listening and confidence in articulating complex solutions to Senior IT and Procurement contacts.
Randalls Way, Leatherhead KT22 7TW, UK Req 28 March 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: AWS Business Manager Reports to (POSITION): Reports to (POSITION): Head of Department Team: Team: Services & Solutions Department: Department: Services & Solutions PURPOSE OF JOB: We are seeking a dynamic and results-driven Amazon Business Manager to join our team. This role is pivotal in strengthening our partnership with Amazon, driving business growth through AWS, and enhancing our market position. The successful candidate will be instrumental in developing and executing strategic plans, fostering relationships, and maximising opportunities with AWS. KEY RESPONSIBILITIES: Collaborate closely with the Vendor Alliances Director and the Head of Proposition to develop and execute the AWS sales plan. Manage & maintain strategic relationships within AWS, continuously identifying and mapping key stakeholders. Keep relevant Bytes stakeholders informed about key program and technology changes for AWS Alignment, facilitating the creation of solution-led business plans alongside delivery partner. Coordinate and execute AWS sales enablement activities, focus days, sales-based events, and networking opportunities. Manage AWS incentives effectively. Organise, prepare, and participate AWS Partner Account Business Reviews (ABRs) & Quarterly Business Reviews (QBRs) with proposition leads & service delivery partner. Manage customer acquisition via leads from AWS Sales teams and track success of activities to generate these leads so they can be refined and improved upon. Regular onsite presence to network within AWS offices and Bytes offices to account map with AWS sales & Bytes sales teams, working leads through the team. Ensure all AWS incentives and benefits are being secured with good process and automation where possible. Working with Service Delivery Partners and Finance teams to ensure claims are being made to maximise profitability (POD/CEI/PGR/WAR/SPP). Work with tenders' teams to ensure all services are updated and available to tender team through liaison with Service Delivery Partner. Analyse customer retention losses and margin protection, performing loss analysis. Maintain & Enhance AWS vendor status and accreditation competencies, monitoring program efficiencies working with Service Delivery Partner. Ensure ACE hygiene is well maintained and updated for accurate pipeline insights back into AWS. Proactively create and adopt vendor aim statements and maintain internal SharePoint (Compass) vendor pages. Keeping abreast of AWS Marketplace offerings and supporting lead generation from AWS and supporting the Bytes Marketplace lead. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Educated to A-level standard ESSENTIAL DESIRABLE Professional Attributes Experience of Selling software solutions Experience in commercially compiling complex (vendor) quotes (Technical (Vendor/s) Accreditations ESSENTIAL ESSENTIAL DESIRABLE ADVANTAGEOUS Years of Experience 2-3 years' experience in a similar role ESSENTIAL ESSENTIAL ESSENTIAL Other Requirements Excellent organisational and customer service skills
May 15, 2024
Full time
Randalls Way, Leatherhead KT22 7TW, UK Req 28 March 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: AWS Business Manager Reports to (POSITION): Reports to (POSITION): Head of Department Team: Team: Services & Solutions Department: Department: Services & Solutions PURPOSE OF JOB: We are seeking a dynamic and results-driven Amazon Business Manager to join our team. This role is pivotal in strengthening our partnership with Amazon, driving business growth through AWS, and enhancing our market position. The successful candidate will be instrumental in developing and executing strategic plans, fostering relationships, and maximising opportunities with AWS. KEY RESPONSIBILITIES: Collaborate closely with the Vendor Alliances Director and the Head of Proposition to develop and execute the AWS sales plan. Manage & maintain strategic relationships within AWS, continuously identifying and mapping key stakeholders. Keep relevant Bytes stakeholders informed about key program and technology changes for AWS Alignment, facilitating the creation of solution-led business plans alongside delivery partner. Coordinate and execute AWS sales enablement activities, focus days, sales-based events, and networking opportunities. Manage AWS incentives effectively. Organise, prepare, and participate AWS Partner Account Business Reviews (ABRs) & Quarterly Business Reviews (QBRs) with proposition leads & service delivery partner. Manage customer acquisition via leads from AWS Sales teams and track success of activities to generate these leads so they can be refined and improved upon. Regular onsite presence to network within AWS offices and Bytes offices to account map with AWS sales & Bytes sales teams, working leads through the team. Ensure all AWS incentives and benefits are being secured with good process and automation where possible. Working with Service Delivery Partners and Finance teams to ensure claims are being made to maximise profitability (POD/CEI/PGR/WAR/SPP). Work with tenders' teams to ensure all services are updated and available to tender team through liaison with Service Delivery Partner. Analyse customer retention losses and margin protection, performing loss analysis. Maintain & Enhance AWS vendor status and accreditation competencies, monitoring program efficiencies working with Service Delivery Partner. Ensure ACE hygiene is well maintained and updated for accurate pipeline insights back into AWS. Proactively create and adopt vendor aim statements and maintain internal SharePoint (Compass) vendor pages. Keeping abreast of AWS Marketplace offerings and supporting lead generation from AWS and supporting the Bytes Marketplace lead. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Educated to A-level standard ESSENTIAL DESIRABLE Professional Attributes Experience of Selling software solutions Experience in commercially compiling complex (vendor) quotes (Technical (Vendor/s) Accreditations ESSENTIAL ESSENTIAL DESIRABLE ADVANTAGEOUS Years of Experience 2-3 years' experience in a similar role ESSENTIAL ESSENTIAL ESSENTIAL Other Requirements Excellent organisational and customer service skills