WHAT YOU'LL DO As a Senior Knowledge Analyst (SKA) In a Client Focused role within BCG's Marketing, Sales, & Pricing Practice Area, you will work in a growing global team helping to grow our Ecommerce Marketplace offering and deliver impactful client work. You will do this by utilizing your own individual expertise and institutional assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute on client projects and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions. As a Client Focused Senior Knowledge Analyst, you will support commercialization efforts for the Ecommerce Marketplace offering, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Knowledge Analyst, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. BCG's Ecommerce Marketplace team helps clients to build new avenues for commercial growth, both launching brand-owned Ecommerce Marketplaces and optimizing revenue and profitability through established 3rd party Ecommerce Marketplaces (e.g. Amazon, Flipkart, Lazada). As a Subject Matter Expert, you will bring experience in digital acquisition, conversion rate optimization, and category growth strategy through Ecommerce Marketplaces. You will also work cross-sector, with experience from either Telecoms, Consumer Packaged Goods, Retail, Travel, Hospitality, or B2B sectors being advantageous. YOU'RE GOOD AT Researching customer needs and experiences in Ecommerce Marketplace channels Developing digital marketing/SEO, online advertising, conversion rate optimization, and category growth strategies in Ecommerce Marketplace channels Solving strategic problems through formulating relevant research and/or analytical approaches Ecommerce Marketplace and Digital Growth strategy Communicating with case teams and clients team members, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity YOU BRING (EXPERIENCE & QUALIFICATIONS) 1-2+ years of consulting experience in in Ecommerce Marketplace digital marketing/SEO, online advertising, conversion rate optimization, and growth strategy; candidates with consulting experience strongly preferred In lieu of consulting experience, 2+ years minimum industry experience required; 3-6+ years of industry experience strongly preferred Ability to analyze quantitative and qualitative data Inputs to develop marketing and commercial plans to drive digital growth in Ecommerce Marketplace channels Bachelor's Degree required (advanced degree preferred) Fluency in English; other languages requested in certain locations Strong business acumen and problem-solving capabilities Strong written and verbal communication skills As a Client Focus KT, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers. The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight. BCG's Knowledge Team members have the opportunity to be staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA's business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.
May 15, 2024
Full time
WHAT YOU'LL DO As a Senior Knowledge Analyst (SKA) In a Client Focused role within BCG's Marketing, Sales, & Pricing Practice Area, you will work in a growing global team helping to grow our Ecommerce Marketplace offering and deliver impactful client work. You will do this by utilizing your own individual expertise and institutional assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute on client projects and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions. As a Client Focused Senior Knowledge Analyst, you will support commercialization efforts for the Ecommerce Marketplace offering, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Knowledge Analyst, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. BCG's Ecommerce Marketplace team helps clients to build new avenues for commercial growth, both launching brand-owned Ecommerce Marketplaces and optimizing revenue and profitability through established 3rd party Ecommerce Marketplaces (e.g. Amazon, Flipkart, Lazada). As a Subject Matter Expert, you will bring experience in digital acquisition, conversion rate optimization, and category growth strategy through Ecommerce Marketplaces. You will also work cross-sector, with experience from either Telecoms, Consumer Packaged Goods, Retail, Travel, Hospitality, or B2B sectors being advantageous. YOU'RE GOOD AT Researching customer needs and experiences in Ecommerce Marketplace channels Developing digital marketing/SEO, online advertising, conversion rate optimization, and category growth strategies in Ecommerce Marketplace channels Solving strategic problems through formulating relevant research and/or analytical approaches Ecommerce Marketplace and Digital Growth strategy Communicating with case teams and clients team members, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity YOU BRING (EXPERIENCE & QUALIFICATIONS) 1-2+ years of consulting experience in in Ecommerce Marketplace digital marketing/SEO, online advertising, conversion rate optimization, and growth strategy; candidates with consulting experience strongly preferred In lieu of consulting experience, 2+ years minimum industry experience required; 3-6+ years of industry experience strongly preferred Ability to analyze quantitative and qualitative data Inputs to develop marketing and commercial plans to drive digital growth in Ecommerce Marketplace channels Bachelor's Degree required (advanced degree preferred) Fluency in English; other languages requested in certain locations Strong business acumen and problem-solving capabilities Strong written and verbal communication skills As a Client Focus KT, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers. The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight. BCG's Knowledge Team members have the opportunity to be staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA's business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.
Ecommerce Manager/Magento/Shopify/Analyst/Technical Support/Retail Ecommerce Manager Working with a leading online retailer, you will be the technical bridge between key C-suite stakeholders & the technical team within a Magento/Shopify environment. Job Role: and maintaining organisation systems and applications a plethora of tools to get our job done: Magento, Mailchimp, Google Analytics, and a host of other third party and propriety tools with stakeholders to develop new system requirements and improvements technical support to staff when needed with the E-commerce team and development agency to both test and refine ongoing website development projects Skills Experience: Proven experience delivering eCommerce projects. Adept at producing functional/technical specifications. Familiarity with E-commerce platforms such as Magento or Shopify Any experience using Mailchimp, Klayvio, or any other marketing platform Any analytics tools such as Google Analytics, Zoho Analytics, PowerBI etc Details: in Chelmsford £60,000 days a week in office Training budget If this looks like a good fit then please do not hesitate to apply or send your CV directly Ecommerce Manager/Magento/Shopify/Analyst/Technical Support/Retail
May 10, 2024
Full time
Ecommerce Manager/Magento/Shopify/Analyst/Technical Support/Retail Ecommerce Manager Working with a leading online retailer, you will be the technical bridge between key C-suite stakeholders & the technical team within a Magento/Shopify environment. Job Role: and maintaining organisation systems and applications a plethora of tools to get our job done: Magento, Mailchimp, Google Analytics, and a host of other third party and propriety tools with stakeholders to develop new system requirements and improvements technical support to staff when needed with the E-commerce team and development agency to both test and refine ongoing website development projects Skills Experience: Proven experience delivering eCommerce projects. Adept at producing functional/technical specifications. Familiarity with E-commerce platforms such as Magento or Shopify Any experience using Mailchimp, Klayvio, or any other marketing platform Any analytics tools such as Google Analytics, Zoho Analytics, PowerBI etc Details: in Chelmsford £60,000 days a week in office Training budget If this looks like a good fit then please do not hesitate to apply or send your CV directly Ecommerce Manager/Magento/Shopify/Analyst/Technical Support/Retail
Our client is looking for a passionate and driven Senior Analyst help to analyse and interpret large datasets from varying sources to uncover valuable insights and trends related to customer behavior, sales, and marketing campaigns. You will collaborate with other teams and stakeholders to understand and translate business needs into data analysis requirements. Success in this role is just as much about your ability to build strong bonds with and inform and influence your colleagues as well as in being an expert in insightful analytics, reporting tools, dashboards and strategic planning. You will be the central storyteller to the commercial team. What Your Impact Will Be: Data Analysis & Reporting • Evolve the analytics implementation to feed and drive the customization of internal dashboards and reports to meet business objectives and manage to best practices standards. • Support the Senior Sales & Marketing Management team in diverse projects in the fields of business analytics, ad hoc data requests and database integration. • Utilizing data to create business cases, stories and JBP s to allow the company to keep improving processes and business. • Undertaking work that is accurate and consistent at all times. • Understand the features and functionality of the various tools.Expert skills in Excel, Data Prep and BI Tools are a must with specific experience in Cognos, Tableau and ThoughtSpot advantageous. • Understand the integrations and system dependencies between tools and enterprise systems/services. • Understand potential impact of new tools/features/functions implementations. Strategy • Participate in different workstreams to developed strategies across the UK in order to improve efficiencies, metrics and business overall. • Identify shopper & ecommerce trends for business growth and implement initiatives & action plans according to analytics insights. • Proactively deliver actionable insight into the business and support the sales and marketing teams on crafting bespoke retailer and brand strategies. Team Collaboration • Manages and communicates daily and weekly performance vs targets including leading business review meetings, highlighting performance to plan, drivers of plan variance, demand projections for future periods, identifying risks and opportunities. • Developing knowledge of the role within the wider Sales team, being a true business partner and internal industry expert • Being the go-to person for technical, data and reporting questions. • Being fast-moving and agile in approach to work, able to evolve into new technologies as they appear. • Collaborate with other functional areas such as, marketing, sales, finance, supply chain to support the business performance. • Comfortable in presenting to internal and external stakeholders including UK and European Leadership Teams, Retail Customers, Key Licensor Partners, Agencies and in Company Updates/Townhalls to the whole UK Organisation
May 10, 2024
Full time
Our client is looking for a passionate and driven Senior Analyst help to analyse and interpret large datasets from varying sources to uncover valuable insights and trends related to customer behavior, sales, and marketing campaigns. You will collaborate with other teams and stakeholders to understand and translate business needs into data analysis requirements. Success in this role is just as much about your ability to build strong bonds with and inform and influence your colleagues as well as in being an expert in insightful analytics, reporting tools, dashboards and strategic planning. You will be the central storyteller to the commercial team. What Your Impact Will Be: Data Analysis & Reporting • Evolve the analytics implementation to feed and drive the customization of internal dashboards and reports to meet business objectives and manage to best practices standards. • Support the Senior Sales & Marketing Management team in diverse projects in the fields of business analytics, ad hoc data requests and database integration. • Utilizing data to create business cases, stories and JBP s to allow the company to keep improving processes and business. • Undertaking work that is accurate and consistent at all times. • Understand the features and functionality of the various tools.Expert skills in Excel, Data Prep and BI Tools are a must with specific experience in Cognos, Tableau and ThoughtSpot advantageous. • Understand the integrations and system dependencies between tools and enterprise systems/services. • Understand potential impact of new tools/features/functions implementations. Strategy • Participate in different workstreams to developed strategies across the UK in order to improve efficiencies, metrics and business overall. • Identify shopper & ecommerce trends for business growth and implement initiatives & action plans according to analytics insights. • Proactively deliver actionable insight into the business and support the sales and marketing teams on crafting bespoke retailer and brand strategies. Team Collaboration • Manages and communicates daily and weekly performance vs targets including leading business review meetings, highlighting performance to plan, drivers of plan variance, demand projections for future periods, identifying risks and opportunities. • Developing knowledge of the role within the wider Sales team, being a true business partner and internal industry expert • Being the go-to person for technical, data and reporting questions. • Being fast-moving and agile in approach to work, able to evolve into new technologies as they appear. • Collaborate with other functional areas such as, marketing, sales, finance, supply chain to support the business performance. • Comfortable in presenting to internal and external stakeholders including UK and European Leadership Teams, Retail Customers, Key Licensor Partners, Agencies and in Company Updates/Townhalls to the whole UK Organisation
WHAT YOU'LL DO As a Senior Knowledge Analyst (SKA) In a Client Focused role within BCG's Marketing, Sales, & Pricing Practice Area, you will work in a growing global team helping to grow our Ecommerce Marketplace offering and deliver impactful client work. You will do this by utilizing your own individual expertise and institutional assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute on client projects and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions. As a Client Focused Senior Knowledge Analyst, you will support commercialization efforts for the Ecommerce Marketplace offering, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Knowledge Analyst, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. BCG's Ecommerce Marketplace team helps clients to build new avenues for commercial growth, both launching brand-owned Ecommerce Marketplaces and optimizing revenue and profitability through established 3rd party Ecommerce Marketplaces (e.g. Amazon, Flipkart, Lazada). As a Subject Matter Expert, you will bring experience in digital acquisition, conversion rate optimization, and category growth strategy through Ecommerce Marketplaces. You will also work cross-sector, with experience from either Telecoms, Consumer Packaged Goods, Retail, Travel, Hospitality, or B2B sectors being advantageous. YOU'RE GOOD AT Researching customer needs and experiences in Ecommerce Marketplace channels Developing digital marketing/SEO, online advertising, conversion rate optimization, and category growth strategies in Ecommerce Marketplace channels Solving strategic problems through formulating relevant research and/or analytical approaches Ecommerce Marketplace and Digital Growth strategy Communicating with case teams and clients team members, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity YOU BRING (EXPERIENCE & QUALIFICATIONS) 1-2+ years of consulting experience in in Ecommerce Marketplace digital marketing/SEO, online advertising, conversion rate optimization, and growth strategy; candidates with consulting experience strongly preferred In lieu of consulting experience, 2+ years minimum industry experience required; 3-6+ years of industry experience strongly preferred Ability to analyze quantitative and qualitative data Inputs to develop marketing and commercial plans to drive digital growth in Ecommerce Marketplace channels Bachelor's Degree required (advanced degree preferred) Fluency in English; other languages requested in certain locations Strong business acumen and problem-solving capabilities Strong written and verbal communication skills As a Client Focus KT, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers. The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight. BCG's Knowledge Team members have the opportunity to be staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA's business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.
May 07, 2024
Full time
WHAT YOU'LL DO As a Senior Knowledge Analyst (SKA) In a Client Focused role within BCG's Marketing, Sales, & Pricing Practice Area, you will work in a growing global team helping to grow our Ecommerce Marketplace offering and deliver impactful client work. You will do this by utilizing your own individual expertise and institutional assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute on client projects and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions. As a Client Focused Senior Knowledge Analyst, you will support commercialization efforts for the Ecommerce Marketplace offering, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Knowledge Analyst, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. BCG's Ecommerce Marketplace team helps clients to build new avenues for commercial growth, both launching brand-owned Ecommerce Marketplaces and optimizing revenue and profitability through established 3rd party Ecommerce Marketplaces (e.g. Amazon, Flipkart, Lazada). As a Subject Matter Expert, you will bring experience in digital acquisition, conversion rate optimization, and category growth strategy through Ecommerce Marketplaces. You will also work cross-sector, with experience from either Telecoms, Consumer Packaged Goods, Retail, Travel, Hospitality, or B2B sectors being advantageous. YOU'RE GOOD AT Researching customer needs and experiences in Ecommerce Marketplace channels Developing digital marketing/SEO, online advertising, conversion rate optimization, and category growth strategies in Ecommerce Marketplace channels Solving strategic problems through formulating relevant research and/or analytical approaches Ecommerce Marketplace and Digital Growth strategy Communicating with case teams and clients team members, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity YOU BRING (EXPERIENCE & QUALIFICATIONS) 1-2+ years of consulting experience in in Ecommerce Marketplace digital marketing/SEO, online advertising, conversion rate optimization, and growth strategy; candidates with consulting experience strongly preferred In lieu of consulting experience, 2+ years minimum industry experience required; 3-6+ years of industry experience strongly preferred Ability to analyze quantitative and qualitative data Inputs to develop marketing and commercial plans to drive digital growth in Ecommerce Marketplace channels Bachelor's Degree required (advanced degree preferred) Fluency in English; other languages requested in certain locations Strong business acumen and problem-solving capabilities Strong written and verbal communication skills As a Client Focus KT, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers. The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight. BCG's Knowledge Team members have the opportunity to be staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA's business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.
A leading financial services organisation is currently searching for Senior Business Analyst with experience in PSD2 on an initial 3 month contract basis. It will be £ 550 per day outside IR35 . Responsibilities for the role are; Facilitate options exploration and drive decision-making in regard to 2-factor authentication in The bank's online banking and eCommerce channels. (ie produce costed-options/feasibility study involving input from business stakeholders, technical specialists and third parties, with particular consideration to impact on client-experience). Produced detailed Business-Requirements in respect of 2FA in The bank's online banking and eCommerce channels. Identify and engage with appropriate IT/Software providers to obtain solutions-proposals. Understand and formulate high level solutions-designs for various options, engaging internal technical specialists for comment and verification as to the fit/viability within the banks IT strategy, architectural principals and estate. Assist with evaluation and agreement of 2FA solutions designs, acting as the conduit between business and technical stakeholders and ensuring traceability to requirements. Define, agree and document any business-process designs and customer journeys in regard to 2FA in online banking and eCommerce channels. Take ownership of PSD2-related Client Alert business-requirements, articulating requirements to technical and third party IT communities. Assist with the evaluation and agreement of Client-Alert solutions designs, acting as the conduit between business and technical stakeholders and ensuring traceability to requirements. Provide subject matter expertise on PSD2 regulations, third-party access/UK Open Banking on occasions. Understand, document, gain sign-off and articulate business-requirements in regard to migration of Swift messaging to ISO20022 format. Assist with the evaluation and agreement of ISO20022 solutions design, acting as the conduit between business and technical stakeholders and ensuring traceability to requirements. Experience and skills specific Knowledge and experience of PSD2 regulation and 2 Factor Authentication solutions (functional and to a degree technical). Ability to work with, bring together and influence senior stakeholders; bringing clarity to ambiguity by well structured meetings and presentations. Ability to understand client-impact Ability to understand, drive definition of, document and articulate high level systems solutions in respect of 2FA (for example, by bringing vendor and internal technical teams together, understanding the discussions/proposals, and subsequently being able to document the end-to-end high level solutions design for discussion/agreement). A BA that has originated or has some form of hybrid systems-design/solutions architect skills, ie an appreciation/knowledge of technology and is adept at working with both business and IT stakeholders. Experience/knowledge of payments/ISO20022 - desirable. If you are interested, please apply with an up to date CV and I will reach out if your profile matches the client requirements. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit our website. Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy
Jan 05, 2022
Contractor
A leading financial services organisation is currently searching for Senior Business Analyst with experience in PSD2 on an initial 3 month contract basis. It will be £ 550 per day outside IR35 . Responsibilities for the role are; Facilitate options exploration and drive decision-making in regard to 2-factor authentication in The bank's online banking and eCommerce channels. (ie produce costed-options/feasibility study involving input from business stakeholders, technical specialists and third parties, with particular consideration to impact on client-experience). Produced detailed Business-Requirements in respect of 2FA in The bank's online banking and eCommerce channels. Identify and engage with appropriate IT/Software providers to obtain solutions-proposals. Understand and formulate high level solutions-designs for various options, engaging internal technical specialists for comment and verification as to the fit/viability within the banks IT strategy, architectural principals and estate. Assist with evaluation and agreement of 2FA solutions designs, acting as the conduit between business and technical stakeholders and ensuring traceability to requirements. Define, agree and document any business-process designs and customer journeys in regard to 2FA in online banking and eCommerce channels. Take ownership of PSD2-related Client Alert business-requirements, articulating requirements to technical and third party IT communities. Assist with the evaluation and agreement of Client-Alert solutions designs, acting as the conduit between business and technical stakeholders and ensuring traceability to requirements. Provide subject matter expertise on PSD2 regulations, third-party access/UK Open Banking on occasions. Understand, document, gain sign-off and articulate business-requirements in regard to migration of Swift messaging to ISO20022 format. Assist with the evaluation and agreement of ISO20022 solutions design, acting as the conduit between business and technical stakeholders and ensuring traceability to requirements. Experience and skills specific Knowledge and experience of PSD2 regulation and 2 Factor Authentication solutions (functional and to a degree technical). Ability to work with, bring together and influence senior stakeholders; bringing clarity to ambiguity by well structured meetings and presentations. Ability to understand client-impact Ability to understand, drive definition of, document and articulate high level systems solutions in respect of 2FA (for example, by bringing vendor and internal technical teams together, understanding the discussions/proposals, and subsequently being able to document the end-to-end high level solutions design for discussion/agreement). A BA that has originated or has some form of hybrid systems-design/solutions architect skills, ie an appreciation/knowledge of technology and is adept at working with both business and IT stakeholders. Experience/knowledge of payments/ISO20022 - desirable. If you are interested, please apply with an up to date CV and I will reach out if your profile matches the client requirements. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit our website. Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy
Agile Business Analyst required with Ecommerce / retail background required to drive cross functional Agile teams requirements capture/ epics, user stories, manage / prioritise the backlog for Headless Commerce / Cloud Native Ecommerce systems is required by digital agency to work on digital transformation projects for their impressive client base...... click apply for full job details
Dec 09, 2021
Full time
Agile Business Analyst required with Ecommerce / retail background required to drive cross functional Agile teams requirements capture/ epics, user stories, manage / prioritise the backlog for Headless Commerce / Cloud Native Ecommerce systems is required by digital agency to work on digital transformation projects for their impressive client base...... click apply for full job details
Senior Analyst One of the UK's most recognised online retailers Recent IPO based on data value - join a truly data driven digital business! Location: London/Remote Salary: £60k - £70k The opportunity You will join a small yet agile team of Analysts working as right-hand man or women to functional Head of Analytics, an Oxford educated Powerhouse of a leader! You will help drive the overall business strategy by delivering high level, strategic analytical projects, solving business problems and answering business questions which often come directly from the board. You will need to be able to push back, challenge thinking and juggle multiple projects at any one time, leading and owning your own work stream. The Head of Analytics is an incredibly likeable, friendly and humble individual, with a wealth of digital and broader statistical analysis behind her. She is a big selling point for this role, given her expertise in this space and heritage in analytics; agency, online retail and publishing. The company After IPO-ing last year, predominantly on the value of their data assets and the value you can generate from this data, my client's senior leaders are heavily invested in the use of data to drive the business. The company is on a massive growth trajectory, so a great time to join! The work This is a real opportunity to join a team where the work is varied and also layered - not only are you working to further understand the behavior and engagement of your customers, but as they are (nearly) always shopping for someone else, it makes the analysis so much more complex and therefore, interesting! There is naturally a lot of work around personalization, promotions and marketing, so any experience in this space would be beneficial. They're productionising data science models and driving growth through personalisation, so any additional experience within an E-commerce, or a product led business would be very beneficial. Experience required: Educated to at degree level in a numerate subject: Mathematics, Machine Learning, Computer Science, Statistics, Chemistry, Physics, Engineering etc. A strong background in customer insight and marketing analytics, including modelling, is required for this role Ability to work with data from multiple sources, including digital, to provide robust solutions and insights Experience of working in an E-commerce retail environment is strongly preferred Excellent skills with either Python or R and SQL Skilled in leveraging Google Analytics Experience across at least two of the following: testing and optimization, statistics, data visualization, tagging, and reporting Ability to work independently, owning projects from end-to-end Passionate about embedding data at the heart of decision making, driving insights led thinking Very confident in stakeholder management, identifying problems, scoping solutions and projects and owning delivery
Nov 05, 2021
Full time
Senior Analyst One of the UK's most recognised online retailers Recent IPO based on data value - join a truly data driven digital business! Location: London/Remote Salary: £60k - £70k The opportunity You will join a small yet agile team of Analysts working as right-hand man or women to functional Head of Analytics, an Oxford educated Powerhouse of a leader! You will help drive the overall business strategy by delivering high level, strategic analytical projects, solving business problems and answering business questions which often come directly from the board. You will need to be able to push back, challenge thinking and juggle multiple projects at any one time, leading and owning your own work stream. The Head of Analytics is an incredibly likeable, friendly and humble individual, with a wealth of digital and broader statistical analysis behind her. She is a big selling point for this role, given her expertise in this space and heritage in analytics; agency, online retail and publishing. The company After IPO-ing last year, predominantly on the value of their data assets and the value you can generate from this data, my client's senior leaders are heavily invested in the use of data to drive the business. The company is on a massive growth trajectory, so a great time to join! The work This is a real opportunity to join a team where the work is varied and also layered - not only are you working to further understand the behavior and engagement of your customers, but as they are (nearly) always shopping for someone else, it makes the analysis so much more complex and therefore, interesting! There is naturally a lot of work around personalization, promotions and marketing, so any experience in this space would be beneficial. They're productionising data science models and driving growth through personalisation, so any additional experience within an E-commerce, or a product led business would be very beneficial. Experience required: Educated to at degree level in a numerate subject: Mathematics, Machine Learning, Computer Science, Statistics, Chemistry, Physics, Engineering etc. A strong background in customer insight and marketing analytics, including modelling, is required for this role Ability to work with data from multiple sources, including digital, to provide robust solutions and insights Experience of working in an E-commerce retail environment is strongly preferred Excellent skills with either Python or R and SQL Skilled in leveraging Google Analytics Experience across at least two of the following: testing and optimization, statistics, data visualization, tagging, and reporting Ability to work independently, owning projects from end-to-end Passionate about embedding data at the heart of decision making, driving insights led thinking Very confident in stakeholder management, identifying problems, scoping solutions and projects and owning delivery
2 x Application Support Consultants / Support Analysts for interesting 1st / 2nd Line Support roles with a superb company who have continued to excel and grow through the upheaval of 2020. They now have 150+ staff, they have won multiple awards for being the best ERP solutions business, beating Microsoft Dynamics and others, and they have recently been approved as a supplier to a buying group that represents over 500 businesses in the UK. The company is growing and there is a positive vibe, people are optimistic about their careers and the future here. The software is modern and user friendly, and is a SQL Server, .Net framework ERP product which is highly configurable. Broad salary range depending on your level, to £33k for the right skills. Office based near Bourne End with some home working flexibility. The UK support team is currently 4 people and a support team leader, with 200 customers and they need two more application support consultants to help with the growing workload. You can expect up to 15 calls a day. They are looking for a candidate with at least 12 months' application support, so if you work for a software company supporting a specific application for business customers (SME) that is ideal. So this could be application support of ERP software, or accounting solutions, or construction, property management, builders' merchants, or dealer management software. Or it could be events management software, legal accounting, field service software, or MRP software or estate agent solutions. And it would be great if you had some SQL scripting or SQL Server experience. But the most important skill is to be able to listen to people, understand the issues and look for ways to move things forward. These roles would naturally lead into ERP Implementation and functional consulting as the next career step. Or if you are keen on software development they will fund training courses to learn development and coding in the future. They would expect to see strong problem solving skills with a logical approach to achieving objectives, and excellent interpersonal skills: people who are ambitious, enthusiastic, reliable, and eager to be challenged. You use tact and courtesy when speaking to clients, but can be assertive where necessary. The positions are 1st and 2nd Line Support, but predominantly 2nd Line because nearly all their clients have their own IT departments, so it is rare to have a quick 5 minute fix. The work is interesting and very involved and you will own your calls and work through the issues. The product is written in C# and .Net with SQL Server so working in this role, you will be exposed to that technology and if you were interested in learning more about that side, it would be an advantage, but not essential. This will involve dealing with difficult situations and having to deal with unhappy clients. Sometimes it will be the ERP software at fault and sometimes it will be the client causing their own problems, and sometimes a mixture of both. What is interesting is that you will be dealing with issues across all modules, Finance, CRM, Ecommerce, Inventory, Warehousing, Distribution, Purchasing and Mobile. So when you take a call you will need to figure out what the issue is, really get into the nitty gritty of it by talking to the client, and really trying to understand the issues their business is having. To find out more, contact Jake King or Carolyn MacLurg at Ambis Resourcing.
Sep 09, 2021
Full time
2 x Application Support Consultants / Support Analysts for interesting 1st / 2nd Line Support roles with a superb company who have continued to excel and grow through the upheaval of 2020. They now have 150+ staff, they have won multiple awards for being the best ERP solutions business, beating Microsoft Dynamics and others, and they have recently been approved as a supplier to a buying group that represents over 500 businesses in the UK. The company is growing and there is a positive vibe, people are optimistic about their careers and the future here. The software is modern and user friendly, and is a SQL Server, .Net framework ERP product which is highly configurable. Broad salary range depending on your level, to £33k for the right skills. Office based near Bourne End with some home working flexibility. The UK support team is currently 4 people and a support team leader, with 200 customers and they need two more application support consultants to help with the growing workload. You can expect up to 15 calls a day. They are looking for a candidate with at least 12 months' application support, so if you work for a software company supporting a specific application for business customers (SME) that is ideal. So this could be application support of ERP software, or accounting solutions, or construction, property management, builders' merchants, or dealer management software. Or it could be events management software, legal accounting, field service software, or MRP software or estate agent solutions. And it would be great if you had some SQL scripting or SQL Server experience. But the most important skill is to be able to listen to people, understand the issues and look for ways to move things forward. These roles would naturally lead into ERP Implementation and functional consulting as the next career step. Or if you are keen on software development they will fund training courses to learn development and coding in the future. They would expect to see strong problem solving skills with a logical approach to achieving objectives, and excellent interpersonal skills: people who are ambitious, enthusiastic, reliable, and eager to be challenged. You use tact and courtesy when speaking to clients, but can be assertive where necessary. The positions are 1st and 2nd Line Support, but predominantly 2nd Line because nearly all their clients have their own IT departments, so it is rare to have a quick 5 minute fix. The work is interesting and very involved and you will own your calls and work through the issues. The product is written in C# and .Net with SQL Server so working in this role, you will be exposed to that technology and if you were interested in learning more about that side, it would be an advantage, but not essential. This will involve dealing with difficult situations and having to deal with unhappy clients. Sometimes it will be the ERP software at fault and sometimes it will be the client causing their own problems, and sometimes a mixture of both. What is interesting is that you will be dealing with issues across all modules, Finance, CRM, Ecommerce, Inventory, Warehousing, Distribution, Purchasing and Mobile. So when you take a call you will need to figure out what the issue is, really get into the nitty gritty of it by talking to the client, and really trying to understand the issues their business is having. To find out more, contact Jake King or Carolyn MacLurg at Ambis Resourcing.
About CSL With operations in 35+ nations and ~27,000 employees worldwide, CSL is driven to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment. CSL is the parent company of CSL Behring and Seqirus. CSL Behring is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions. CSL Behring operates CSL Plasma, one of the world's largest collectors of human plasma, which is used to create CSL's therapies. Seqirus is one of the largest influenza vaccine companies in the world and is a transcontinental partner in pandemic preparedness and a major contributor to the prevention and control of influenza globally. We invite you to take a look at the many career possibilities available around the globe and consider building your promising future at CSL by becoming a member of our team! Job Description Job Summary The Data Control Analyst will ensure that the quality standards of the company are maintained within the Seqirus' procedures, policies, for the end to end process of setting up a new customer through the order to cash process within the SAP environment. Additionally, responsible for implementing and adhering to strong compliance controls regarding master data, providing high level analysis, reporting and support for long term or recurring projects. Job Duties Create or maintain new master data records in the SAP CP1 Customer Master system. Perform proactive maintenance of customer accounts, closing out inactive accounts, and updating all pertinent customer data. Update EDI EDPAR table data, syncing Seqirus account numbers with customer internal account numbers. Maintain document output records (invoices, automatic shipping notices, returns etc.), determining what records are EDI, printed, or not printed for all customer accounts. Partner with the eCommerce team to ensure best practices are being followed for account creation/updates Design and implement long term reporting needs for internal and external partners. Supply credit limit calculations to determine correct dollar values and valid payer accounts and submit approval forms to Finance department. Assist Customer Account Analysts with critical questions or "fix on fail" solutions to ensure customer setup or credit setup does not delay customer shipments. Calculate, report and analysis of product returns, communicating with all key partners to ensure awareness and agreement on approach and timing of credits. Partner with third party vendor to track and report on customer product returns and customer data information Minimum Experience Requirements BA/BS required Minimum 3 years of experience in the pharmaceutical industry or high touch customer service environment preferred Excellent written verbal and written communication skills and ability to craft documentation Strong interpersonal skills via direct communication and indirect via email Must be flexible, able to multi-task in a fast-paced environment, and operate well in a team setting Ability to work across internal cross-functional teams (Finance, Sales and Distribution, QA, IT, Customer Experience, eCommerce and senior managers) and represent Customer Account Management Proficiency in MS Excel and SAP (6.0 later preferred), EDI ordering and SAP account sale-order management experience preferred
Mar 17, 2021
Full time
About CSL With operations in 35+ nations and ~27,000 employees worldwide, CSL is driven to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment. CSL is the parent company of CSL Behring and Seqirus. CSL Behring is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions. CSL Behring operates CSL Plasma, one of the world's largest collectors of human plasma, which is used to create CSL's therapies. Seqirus is one of the largest influenza vaccine companies in the world and is a transcontinental partner in pandemic preparedness and a major contributor to the prevention and control of influenza globally. We invite you to take a look at the many career possibilities available around the globe and consider building your promising future at CSL by becoming a member of our team! Job Description Job Summary The Data Control Analyst will ensure that the quality standards of the company are maintained within the Seqirus' procedures, policies, for the end to end process of setting up a new customer through the order to cash process within the SAP environment. Additionally, responsible for implementing and adhering to strong compliance controls regarding master data, providing high level analysis, reporting and support for long term or recurring projects. Job Duties Create or maintain new master data records in the SAP CP1 Customer Master system. Perform proactive maintenance of customer accounts, closing out inactive accounts, and updating all pertinent customer data. Update EDI EDPAR table data, syncing Seqirus account numbers with customer internal account numbers. Maintain document output records (invoices, automatic shipping notices, returns etc.), determining what records are EDI, printed, or not printed for all customer accounts. Partner with the eCommerce team to ensure best practices are being followed for account creation/updates Design and implement long term reporting needs for internal and external partners. Supply credit limit calculations to determine correct dollar values and valid payer accounts and submit approval forms to Finance department. Assist Customer Account Analysts with critical questions or "fix on fail" solutions to ensure customer setup or credit setup does not delay customer shipments. Calculate, report and analysis of product returns, communicating with all key partners to ensure awareness and agreement on approach and timing of credits. Partner with third party vendor to track and report on customer product returns and customer data information Minimum Experience Requirements BA/BS required Minimum 3 years of experience in the pharmaceutical industry or high touch customer service environment preferred Excellent written verbal and written communication skills and ability to craft documentation Strong interpersonal skills via direct communication and indirect via email Must be flexible, able to multi-task in a fast-paced environment, and operate well in a team setting Ability to work across internal cross-functional teams (Finance, Sales and Distribution, QA, IT, Customer Experience, eCommerce and senior managers) and represent Customer Account Management Proficiency in MS Excel and SAP (6.0 later preferred), EDI ordering and SAP account sale-order management experience preferred
About CSL With operations in 35+ nations and ~27,000 employees worldwide, CSL is driven to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment. CSL is the parent company of CSL Behring and Seqirus. CSL Behring is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions. CSL Behring operates CSL Plasma, one of the world's largest collectors of human plasma, which is used to create CSL's therapies. Seqirus is one of the largest influenza vaccine companies in the world and is a transcontinental partner in pandemic preparedness and a major contributor to the prevention and control of influenza globally. We invite you to take a look at the many career possibilities available around the globe and consider building your promising future at CSL by becoming a member of our team! Job Description The Customer Account Analyst position will execute within the order to cash management process to facilitate influenza vaccine orders and create a 1:1 relationship with members of the sales team. This role has direct interaction and responsibilities with external customers. Demonstration of strong organizational skills, possess the ability to multi-task, be detail oriented, and able to manage working in a dynamic environment. Analyst will monitor, assess and analyse, product distribution and delivery performance against a contract, managing customer experience. The position will operate with a high degree of discretion and apply independent decision making to consistently meet or exceed business unit quality and productivity standards, seeking guidance as needed. Job Duties Earn the trust and confidence of customers and sales partners by assuming ownership of the customer experience, adjusting strengthen customer touch points and interpersonal skills. Assess, prioritize and process account requests (order to cash) for end customers and sales partners Possess a broad mastery of service and administrative functions, including in-depth knowledge of complex product features and processing systems, such as SAP Quality check all orders entered for their select group of accounts; analyzing billing, shipping, and quantity prior to orders being shipped Possess in depth knowledge of business operation systems, workflows and downstream impacts, proactively identifying gaps and recommending improvements Operate at a high level to consistently meet or exceed business unit quality and productivity standards Follow established policies and procedures Perform routine analysis on customer account information including compliance/regulatory needs are met and customer is performing successfully against their contract Analyze data for performance trends, significant variances and opportunities for improvement Creation and distribution of critical customer account reporting on a routine basis; creation and distribution of ad hoc reports, as requested Collaborate on cross functional projects and special assignments, acting as a subject matter expert and department liaison Support customer credit clearance with internal finance department Support IT efforts to drive initiatives, system enhancements, testing and production support Operate with a high degree of discretion and apply independent decision making, with the ability to think outside the box, offering Management unique solutions Assist with peer-to-peer coaching and education as it is relates to routine, specialty or complex processes and systems Assist in writing test cases, scripts and testing of new system enhancements Minimum Experience Requirements BA/BS required Minimum 3 years of experience in the pharmaceutical industry or a regulated industry, experience with vaccines and/or biologics products is desirable Experience and ability to act in a complex and rapidly changing business environment Excellent written verbal and written communication skills and ability to craft documentation Strong interpersonal skills via direct communication and indirect via email Must be flexible, able to multi-task in a fast-paced environment, and operate well in a team setting Able to provide accurate feedback regarding how customers feel about our level of service Able to admit to mistakes or oversights and work in conjunction with internal partners to resolve problems Ability to work across internal cross-functional teams (Finance, Sales and Distribution, QA, IT, Customer Experience, eCommerce and senior managers) and represent Customer Account Management Proficiency in MS Excel and SAP (6.0 later preferred), EDI ordering and SAP account sale-order management experience preferred
Mar 17, 2021
Full time
About CSL With operations in 35+ nations and ~27,000 employees worldwide, CSL is driven to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment. CSL is the parent company of CSL Behring and Seqirus. CSL Behring is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions. CSL Behring operates CSL Plasma, one of the world's largest collectors of human plasma, which is used to create CSL's therapies. Seqirus is one of the largest influenza vaccine companies in the world and is a transcontinental partner in pandemic preparedness and a major contributor to the prevention and control of influenza globally. We invite you to take a look at the many career possibilities available around the globe and consider building your promising future at CSL by becoming a member of our team! Job Description The Customer Account Analyst position will execute within the order to cash management process to facilitate influenza vaccine orders and create a 1:1 relationship with members of the sales team. This role has direct interaction and responsibilities with external customers. Demonstration of strong organizational skills, possess the ability to multi-task, be detail oriented, and able to manage working in a dynamic environment. Analyst will monitor, assess and analyse, product distribution and delivery performance against a contract, managing customer experience. The position will operate with a high degree of discretion and apply independent decision making to consistently meet or exceed business unit quality and productivity standards, seeking guidance as needed. Job Duties Earn the trust and confidence of customers and sales partners by assuming ownership of the customer experience, adjusting strengthen customer touch points and interpersonal skills. Assess, prioritize and process account requests (order to cash) for end customers and sales partners Possess a broad mastery of service and administrative functions, including in-depth knowledge of complex product features and processing systems, such as SAP Quality check all orders entered for their select group of accounts; analyzing billing, shipping, and quantity prior to orders being shipped Possess in depth knowledge of business operation systems, workflows and downstream impacts, proactively identifying gaps and recommending improvements Operate at a high level to consistently meet or exceed business unit quality and productivity standards Follow established policies and procedures Perform routine analysis on customer account information including compliance/regulatory needs are met and customer is performing successfully against their contract Analyze data for performance trends, significant variances and opportunities for improvement Creation and distribution of critical customer account reporting on a routine basis; creation and distribution of ad hoc reports, as requested Collaborate on cross functional projects and special assignments, acting as a subject matter expert and department liaison Support customer credit clearance with internal finance department Support IT efforts to drive initiatives, system enhancements, testing and production support Operate with a high degree of discretion and apply independent decision making, with the ability to think outside the box, offering Management unique solutions Assist with peer-to-peer coaching and education as it is relates to routine, specialty or complex processes and systems Assist in writing test cases, scripts and testing of new system enhancements Minimum Experience Requirements BA/BS required Minimum 3 years of experience in the pharmaceutical industry or a regulated industry, experience with vaccines and/or biologics products is desirable Experience and ability to act in a complex and rapidly changing business environment Excellent written verbal and written communication skills and ability to craft documentation Strong interpersonal skills via direct communication and indirect via email Must be flexible, able to multi-task in a fast-paced environment, and operate well in a team setting Able to provide accurate feedback regarding how customers feel about our level of service Able to admit to mistakes or oversights and work in conjunction with internal partners to resolve problems Ability to work across internal cross-functional teams (Finance, Sales and Distribution, QA, IT, Customer Experience, eCommerce and senior managers) and represent Customer Account Management Proficiency in MS Excel and SAP (6.0 later preferred), EDI ordering and SAP account sale-order management experience preferred