3 days a week £13,800 - actual salary for 22.5 hours My client is a professional and established organisation based in Hampton. They are currently seeking an experienced and organised administrator to join their friendly Account Management team om a part-time basis. The main purpose of the role is to support the Account Managers by ensuring all administration tasks activities are undertaken in accordance with quality procedures.• To raise quotations and order forms including the appropriate paperwork. • To assist the Account Manager in monitoring and managing client MOT/Service/Insurances. • To arrange vehicle deliveries and relevant documentation. • Prepare and send overseas travel documentation to the relevant customer • To manage client driver fines and update system • To process department post on a daily basis & allocate as appropriate. • To produce client related reports and process invoices • Prepare and send driver packs to the relevant client prior to vehicle delivery. • Assisting in the preparation of contracts reviews The ideal candidate will have some administration experience and the ability to deliver high levels of customer service and client satisfaction whilst managing client expectations. However candidates seeking their first job in an office environment will also be considered. You will also be able to produce accurate work to tight deadlines under pressure and be highly proficient in MS Office. It is also important that you are highly professional with excellent self-presentation standards and strong communication skills. Whilst we would love to be able to respond to every application we receive, it isn't always possible. If you have not heard from us within 7 working days, please assume that your application has not been successful on this occasion.
May 20, 2024
Full time
3 days a week £13,800 - actual salary for 22.5 hours My client is a professional and established organisation based in Hampton. They are currently seeking an experienced and organised administrator to join their friendly Account Management team om a part-time basis. The main purpose of the role is to support the Account Managers by ensuring all administration tasks activities are undertaken in accordance with quality procedures.• To raise quotations and order forms including the appropriate paperwork. • To assist the Account Manager in monitoring and managing client MOT/Service/Insurances. • To arrange vehicle deliveries and relevant documentation. • Prepare and send overseas travel documentation to the relevant customer • To manage client driver fines and update system • To process department post on a daily basis & allocate as appropriate. • To produce client related reports and process invoices • Prepare and send driver packs to the relevant client prior to vehicle delivery. • Assisting in the preparation of contracts reviews The ideal candidate will have some administration experience and the ability to deliver high levels of customer service and client satisfaction whilst managing client expectations. However candidates seeking their first job in an office environment will also be considered. You will also be able to produce accurate work to tight deadlines under pressure and be highly proficient in MS Office. It is also important that you are highly professional with excellent self-presentation standards and strong communication skills. Whilst we would love to be able to respond to every application we receive, it isn't always possible. If you have not heard from us within 7 working days, please assume that your application has not been successful on this occasion.
Excellent New Career Opportunity Established Global Manufacturing Company Competitive Salary & Benefits package Our customer is an established award winning globalmanufacturingcompanyoperatingfrom prestigious premises in Oldham. On their behalf we are looking for a Contracts & Compliance Administrator / Coordinator to join their busy team. This is a new role and a fantastic opportunity for the successful applicant to really establish themselves and make an invaluable contribution. The main purpose will be to work with the Customer Services and Quotations teams ensuring that all customer contracts and agreements are continually updated and adhered to. Key responsibilities will include: To be responsible for the life cycle management of customer focused contractual agreements including: To ensure that the terms and conditions set out in contractual agreements and other Company documents are accurate and in line with Company guidelines and current legislation. To actively review compliance and advise key stakeholders. To review any external questionnaires/portals as it relates to Company terms and compliance. To monitor and manage the renewal of existing contractual agreements, as well as the introduction of new agreements To ensure that externally provided documents are acceptable in relation to Company guidelines, monitoring potential business exposure / risk Clarifying and evaluating the needs of the client's goals with all interested parties, whilst safeguarding the company's interests To ensure that relevant staff and systems are regularly updated with specific information from the contract process Conducting investigations into any contractual disputes To assist where required with reports and data analysis To work cohesively with all other support functions within the wider Company and carry out any other tasks as reasonably requested Skills & Experience: Previous experience of managing the life cycle of contractual agreements preferable Strong organisation skills with accuracy and attention to detail Ability to work under pressure and meet deadlines Good multitasking skills and ability to problem solve Strong communication and interpersonal skills Good standard of IT literacy (Word, Excel, Powerpoint, Outlook) This is an office based role working Monday to Friday. In return for the above you will be joining a highly successful and continually growing company For more information please send your CV, in confidence, to Chris Chambury at The Recruitment Fix.
May 20, 2024
Full time
Excellent New Career Opportunity Established Global Manufacturing Company Competitive Salary & Benefits package Our customer is an established award winning globalmanufacturingcompanyoperatingfrom prestigious premises in Oldham. On their behalf we are looking for a Contracts & Compliance Administrator / Coordinator to join their busy team. This is a new role and a fantastic opportunity for the successful applicant to really establish themselves and make an invaluable contribution. The main purpose will be to work with the Customer Services and Quotations teams ensuring that all customer contracts and agreements are continually updated and adhered to. Key responsibilities will include: To be responsible for the life cycle management of customer focused contractual agreements including: To ensure that the terms and conditions set out in contractual agreements and other Company documents are accurate and in line with Company guidelines and current legislation. To actively review compliance and advise key stakeholders. To review any external questionnaires/portals as it relates to Company terms and compliance. To monitor and manage the renewal of existing contractual agreements, as well as the introduction of new agreements To ensure that externally provided documents are acceptable in relation to Company guidelines, monitoring potential business exposure / risk Clarifying and evaluating the needs of the client's goals with all interested parties, whilst safeguarding the company's interests To ensure that relevant staff and systems are regularly updated with specific information from the contract process Conducting investigations into any contractual disputes To assist where required with reports and data analysis To work cohesively with all other support functions within the wider Company and carry out any other tasks as reasonably requested Skills & Experience: Previous experience of managing the life cycle of contractual agreements preferable Strong organisation skills with accuracy and attention to detail Ability to work under pressure and meet deadlines Good multitasking skills and ability to problem solve Strong communication and interpersonal skills Good standard of IT literacy (Word, Excel, Powerpoint, Outlook) This is an office based role working Monday to Friday. In return for the above you will be joining a highly successful and continually growing company For more information please send your CV, in confidence, to Chris Chambury at The Recruitment Fix.
Project Administrator Yeovil £25,000 (Must be able to travel to the office 4/5 days during training) My client is an IT Consultancy based in Yeovil. They are looking for a Project Administrator, to schedule a team of engineers in a timely manner and work across a variety of different projects. THE ROLE: Scheduling the engineers, to ensure they are arriving at the right site with the correct equipment in a timely manner, while keeping the system up to date with changes Responsible for keeping contracts/licensing for all accounts renewed and updated Coordinating and documenting the onboarding of new customers, upgrades and maintaining effective services with customers Placement of all products on supplier portals, keeping the billing platform reconciled by accurately inputting order details onto all systems Liaising with relevant teams to deliver products and services as agreed with the customer, meeting the agreed customer journey milestones Keeping the customer up to date at all times to help support an excellent customer experience Ensuring that all relevant information and updates are accurately documented in Salesforce Supporting the wider Project team with upcoming assignments THE PERSON: You must have strong coordination/organisation skills, proven in a recent role Proven track record in coordinating multiple projects at the same time with competing deadlines Proactive & self-motivated with a willingness to learn and take on new challenges. Excellent customer service skills Previous experience scheduling engineers/equipment in a Telecoms/Manufacturing firm would be advantageous Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts. EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified. CONFIDENTIALITY: All applications are dealt with in the strictest confidence and will be processed in accordance with the Data Protection Act 1998 Morgan Spencer Limited, registered in England & Wales No:
May 20, 2024
Full time
Project Administrator Yeovil £25,000 (Must be able to travel to the office 4/5 days during training) My client is an IT Consultancy based in Yeovil. They are looking for a Project Administrator, to schedule a team of engineers in a timely manner and work across a variety of different projects. THE ROLE: Scheduling the engineers, to ensure they are arriving at the right site with the correct equipment in a timely manner, while keeping the system up to date with changes Responsible for keeping contracts/licensing for all accounts renewed and updated Coordinating and documenting the onboarding of new customers, upgrades and maintaining effective services with customers Placement of all products on supplier portals, keeping the billing platform reconciled by accurately inputting order details onto all systems Liaising with relevant teams to deliver products and services as agreed with the customer, meeting the agreed customer journey milestones Keeping the customer up to date at all times to help support an excellent customer experience Ensuring that all relevant information and updates are accurately documented in Salesforce Supporting the wider Project team with upcoming assignments THE PERSON: You must have strong coordination/organisation skills, proven in a recent role Proven track record in coordinating multiple projects at the same time with competing deadlines Proactive & self-motivated with a willingness to learn and take on new challenges. Excellent customer service skills Previous experience scheduling engineers/equipment in a Telecoms/Manufacturing firm would be advantageous Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts. EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified. CONFIDENTIALITY: All applications are dealt with in the strictest confidence and will be processed in accordance with the Data Protection Act 1998 Morgan Spencer Limited, registered in England & Wales No:
Contracts & Service Coordinator/Administrator Basildon, Essex Full time, Permanent position Hours are 7:00am to 5:00pm, Monday to Friday (no weekends!) £24,000 - £28,000 per annum We have an exciting and busy role for a confident, outgoing candidate now. The role is a contracts & service coordinator with administrative responsibilities. Key roles and responsibilities Support with managing service Engineers Plan works for Engineers and liaise with them regarding job allocations Ordering parts or stock replenishing speaking with Customers - provide quotes, confirm bookings etc. Email Customers frequently with updates or expected queries from Engineers General admin support - processing paperwork, invoices etc. Skills, Experience and Competencies Our ideal candidate will have: Recent experience working with Engineers and booking/planning works within the last 6 months is essential for this role Experience working with Microsoft Office - Word, Excel, Outlook) Confident telephone manner Helpful and excellent eye for detail Excellent customer service and communication skills Team player with a strong work ethic and desire to learn and work in a busy, productive environment Additional Information First interview will take place at the Noble Recruiting office based in Billericay, Essex. Important Notice: Noble Recruiting Limited, located in Billericay, Essex, is an equal opportunities employer. With over 15 years of experience, we specialise in both permanent recruitment and the supply of temporary workers. By applying for this role, your details will be processed by Noble Recruiting Limited. For details on how we handle your information, please refer to our Privacy Policy on our website. Application Status: Due to the high volume of applications, if you haven't heard from us within 14 days, please consider your application unsuccessful at this time.
May 20, 2024
Full time
Contracts & Service Coordinator/Administrator Basildon, Essex Full time, Permanent position Hours are 7:00am to 5:00pm, Monday to Friday (no weekends!) £24,000 - £28,000 per annum We have an exciting and busy role for a confident, outgoing candidate now. The role is a contracts & service coordinator with administrative responsibilities. Key roles and responsibilities Support with managing service Engineers Plan works for Engineers and liaise with them regarding job allocations Ordering parts or stock replenishing speaking with Customers - provide quotes, confirm bookings etc. Email Customers frequently with updates or expected queries from Engineers General admin support - processing paperwork, invoices etc. Skills, Experience and Competencies Our ideal candidate will have: Recent experience working with Engineers and booking/planning works within the last 6 months is essential for this role Experience working with Microsoft Office - Word, Excel, Outlook) Confident telephone manner Helpful and excellent eye for detail Excellent customer service and communication skills Team player with a strong work ethic and desire to learn and work in a busy, productive environment Additional Information First interview will take place at the Noble Recruiting office based in Billericay, Essex. Important Notice: Noble Recruiting Limited, located in Billericay, Essex, is an equal opportunities employer. With over 15 years of experience, we specialise in both permanent recruitment and the supply of temporary workers. By applying for this role, your details will be processed by Noble Recruiting Limited. For details on how we handle your information, please refer to our Privacy Policy on our website. Application Status: Due to the high volume of applications, if you haven't heard from us within 14 days, please consider your application unsuccessful at this time.
Job Title: Contract AdministratorLocation: CreweSalary: Competitive, plus benefits and dependent on experienceJob Type: Full Time, Permanent, Office-basedHours: Monday to Friday 9.00am to 5.00pmJoin our client, an established and independent manufacturer located in Crewe, as a Contract Administrator. If you enjoy a fast-paced and dynamic work environment, then this is the perfect opportunity for you to become a valued member of their team.Job Description As a Contract Administrator, you will play a vital role in ensuring the smooth running of our client's operations. Your responsibilities will include:Inputting purchase contracts into the admin systemMaintaining group stock levels and recordsArranging collections and deliveries to various sitesLiaising with suppliers regarding claims and other mattersScanning and filing documents as requiredSkills and Experience:To excel in this role, you will need:Excellent communication skills, both written and verbalStrong organisational abilityWorking knowledge of Outlook and ExcelThe ability to carry out instructions quickly and accurately, with the confidence to ask for clarification when neededGood organisational skills, with the ability to work to deadlinesDesirable qualities include previous planning experience, experience working in a busy office environment, and the ability to organise your workload in a consistent and methodical way. Additionally, you should be meticulous in your approach, IT literate, and numerate.If you are a flexible, enthusiastic, and self-motivated individual looking for a new opportunity, then we would love to hear from you. Join our client's team and play a crucial role in their ongoing success.This is a full-time, permanent position based in Crewe, conveniently located near parking facilities and within walking distance from the train station.Don't miss out on this exciting opportunity! Apply now with your updated CV and cover letter, highlighting your relevant skills and experience. Our client offers a competitive salary, along with attractive benefits tailored to you.Note: Only shortlisted candidates will be contacted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 20, 2024
Full time
Job Title: Contract AdministratorLocation: CreweSalary: Competitive, plus benefits and dependent on experienceJob Type: Full Time, Permanent, Office-basedHours: Monday to Friday 9.00am to 5.00pmJoin our client, an established and independent manufacturer located in Crewe, as a Contract Administrator. If you enjoy a fast-paced and dynamic work environment, then this is the perfect opportunity for you to become a valued member of their team.Job Description As a Contract Administrator, you will play a vital role in ensuring the smooth running of our client's operations. Your responsibilities will include:Inputting purchase contracts into the admin systemMaintaining group stock levels and recordsArranging collections and deliveries to various sitesLiaising with suppliers regarding claims and other mattersScanning and filing documents as requiredSkills and Experience:To excel in this role, you will need:Excellent communication skills, both written and verbalStrong organisational abilityWorking knowledge of Outlook and ExcelThe ability to carry out instructions quickly and accurately, with the confidence to ask for clarification when neededGood organisational skills, with the ability to work to deadlinesDesirable qualities include previous planning experience, experience working in a busy office environment, and the ability to organise your workload in a consistent and methodical way. Additionally, you should be meticulous in your approach, IT literate, and numerate.If you are a flexible, enthusiastic, and self-motivated individual looking for a new opportunity, then we would love to hear from you. Join our client's team and play a crucial role in their ongoing success.This is a full-time, permanent position based in Crewe, conveniently located near parking facilities and within walking distance from the train station.Don't miss out on this exciting opportunity! Apply now with your updated CV and cover letter, highlighting your relevant skills and experience. Our client offers a competitive salary, along with attractive benefits tailored to you.Note: Only shortlisted candidates will be contacted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Proactive Solutions Group Ltd
Aldershot, Hampshire
Office Administrator / Customer ServiceOffice Administrator / Customer Service. An Aldershot based electronic repair firm and looking for an Office Administrator / Customer Service person to join the team. The Office Administrator / Customer Service will be a detail oriented Office Administrator with a strong focus on customer care and will oversee office operations and support the seamless flow of work. This role is a varied role encompassing both general office duties and customer care responsibilities.The Office Administrator / Customer Service key responsibilities: General Office Duties: Answer and direct phone calls, providing information and assistance to callers (Customers and suppliers). Manage the flow and process of work orders, ensuring efficient allocation of resources and timely completion of tasks. Assist in the organization and filing of documents, contracts, and records. Handle data entry tasks and maintain accurate records. Coordinate and schedule deliveries. Provide administrative support to the team as needed. Customer Care: Provide exceptional customer service by promptly addressing inquiries, concerns, and service requests via phone, email, and in person. Maintain a professional and helpful demeanour when assisting customers, ensuring a positive customer experience. Effectively communicate repair status, timelines, and relevant information to customers. Verifying that customers' account status is in compliance and that payments have been received before releasing goods. Handle customer feedback and concerns, resolving issues promptly to maintain customer satisfaction. Keep accurate records of customer interactions and requests for future reference. During times of reduced staffing, have the capability to conduct deliveries and collections for local customers as required, using a company vehicle. Invoicing and Financial Administration: Generate and manage invoices for repair services, ensuring accuracy and completeness. Verify that all invoices are compliant with legal requirements and company policies. Coordinate with the accounting department to reconcile payments and outstanding balances. Assist in the collection of outstanding payments and follow up on unpaid invoices. Maintain organized financial records for easy retrieval and auditing purposes. Skills and Experience Required - Essential Proven experience as an Office Administrator or in a similar administrative role. Excellent communication and customer service skills to provide exceptional customer care. Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and invoicing software. Excellent organisational and time management skills, with the ability to multitask effectively Strong attention to detail and accuracy in data entry. Ability to multitask and prioritize tasks effectively. Knowledge of legal requirements related to invoicing and purchasing is a plus Ability to work independently and as part of a team. High level of professionalism and confidentiality when handling sensitive information. Driving License Educated to GCSE level or equivalent The Office Administrator / Customer Service salary is £27k, working 8:30-17:00 Monday to FridayProactive People is an employment business and agency
May 20, 2024
Full time
Office Administrator / Customer ServiceOffice Administrator / Customer Service. An Aldershot based electronic repair firm and looking for an Office Administrator / Customer Service person to join the team. The Office Administrator / Customer Service will be a detail oriented Office Administrator with a strong focus on customer care and will oversee office operations and support the seamless flow of work. This role is a varied role encompassing both general office duties and customer care responsibilities.The Office Administrator / Customer Service key responsibilities: General Office Duties: Answer and direct phone calls, providing information and assistance to callers (Customers and suppliers). Manage the flow and process of work orders, ensuring efficient allocation of resources and timely completion of tasks. Assist in the organization and filing of documents, contracts, and records. Handle data entry tasks and maintain accurate records. Coordinate and schedule deliveries. Provide administrative support to the team as needed. Customer Care: Provide exceptional customer service by promptly addressing inquiries, concerns, and service requests via phone, email, and in person. Maintain a professional and helpful demeanour when assisting customers, ensuring a positive customer experience. Effectively communicate repair status, timelines, and relevant information to customers. Verifying that customers' account status is in compliance and that payments have been received before releasing goods. Handle customer feedback and concerns, resolving issues promptly to maintain customer satisfaction. Keep accurate records of customer interactions and requests for future reference. During times of reduced staffing, have the capability to conduct deliveries and collections for local customers as required, using a company vehicle. Invoicing and Financial Administration: Generate and manage invoices for repair services, ensuring accuracy and completeness. Verify that all invoices are compliant with legal requirements and company policies. Coordinate with the accounting department to reconcile payments and outstanding balances. Assist in the collection of outstanding payments and follow up on unpaid invoices. Maintain organized financial records for easy retrieval and auditing purposes. Skills and Experience Required - Essential Proven experience as an Office Administrator or in a similar administrative role. Excellent communication and customer service skills to provide exceptional customer care. Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and invoicing software. Excellent organisational and time management skills, with the ability to multitask effectively Strong attention to detail and accuracy in data entry. Ability to multitask and prioritize tasks effectively. Knowledge of legal requirements related to invoicing and purchasing is a plus Ability to work independently and as part of a team. High level of professionalism and confidentiality when handling sensitive information. Driving License Educated to GCSE level or equivalent The Office Administrator / Customer Service salary is £27k, working 8:30-17:00 Monday to FridayProactive People is an employment business and agency
AdministratorHillington£23,270Are you a driven individual looking for your next step as an administrator? How does working in a fast paced, forward thinking environment sound?Search are recruiting for a Contracts Administrator to join a fun, bubbly service team within the Facilities Management Industry. On a typical day you will liaise with engineers, allocate requirements, raise invoices for subcontractors, organise jobs via the requirement portal, assist with/organise reports for the month and support key accounts with administration.37.5 hours a week: Mon - Fri: 08:30 - 16:30Main duties include: Communicate with engineers to ensure efficient work Control contractor day sheets, timesheets and expenses Ensure purchase orders are raised correctly Managing holiday/absence reports for contractors Understand and explain client contracts The ideal candidate: Is an experienced administrator Has excellent communication skills Is capable of organising and prioritising personal workload Has good IT skills, including Microsoft packagesYou must be an experienced administrator for this role. This position will suit a candidate who is prepared to work in a fast paced environment, who works well under pressure and is keen to progress within a successful organisation. Please apply now or contact me on if you need any further information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 20, 2024
Full time
AdministratorHillington£23,270Are you a driven individual looking for your next step as an administrator? How does working in a fast paced, forward thinking environment sound?Search are recruiting for a Contracts Administrator to join a fun, bubbly service team within the Facilities Management Industry. On a typical day you will liaise with engineers, allocate requirements, raise invoices for subcontractors, organise jobs via the requirement portal, assist with/organise reports for the month and support key accounts with administration.37.5 hours a week: Mon - Fri: 08:30 - 16:30Main duties include: Communicate with engineers to ensure efficient work Control contractor day sheets, timesheets and expenses Ensure purchase orders are raised correctly Managing holiday/absence reports for contractors Understand and explain client contracts The ideal candidate: Is an experienced administrator Has excellent communication skills Is capable of organising and prioritising personal workload Has good IT skills, including Microsoft packagesYou must be an experienced administrator for this role. This position will suit a candidate who is prepared to work in a fast paced environment, who works well under pressure and is keen to progress within a successful organisation. Please apply now or contact me on if you need any further information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
An award winning people orientated architecture practice is looking for an experienced Office Manager on a part-time basis, overseeing the day to day running of a large office, supporting the Directors and managing the support team. It's a great varied role running the office of a busy working studio. A key focus of the role will be on the facilities side ensuring the office is running smoothly and looking after H&S. You will also be looking after the support team and ensuring reception runs smoothly. Management of the Office includes: Oversee management of front of house and reception Manage maintenance contracts for all services, ensuring planned maintenance and ad hoc repairs are carried out as required Oversee utilities contracts Maintain fire and security contracts and procedures including fire alarm test, drills, fire wardens and security access, CCTV Assist with health and safety in the London and Manchester studios including overseeing first aiders and first aid box supplies Review general risk and fire risk assessments for London and Manchester with H&S Director and Associate Coordinate with IT support and organise internal moves and relocations Manage the Studio Assistant and Receptionist in London and Studio Administrator in Manchester Manage suppliers (e.g., cleaners, stationery, coffee, recycling etc.) Ensure premises defects are dealt with promptly Oversee studio recycling Oversee the facilities and H&S in the workplace induction process Coordinate with HR manager to conduct workstation assessments Prepare and manage all facilities requirements for the audits Prepare and manage facilities budget Assist Technical Coordinator with PPE supplies. Organise, manage and report at the weekly staff forum Coordination of Business Continuity Plan Assist with quality management systems, audits and procedures Proofread, format and issue documents Organise internal and external meetings Organise, support and minute Senior Management meetings This role is busy and varied and will be office based 5 days a week although they are fleixble on hours whether it be 10-4 or 9-3. You'll need excellent organisational skills as well as previous experience of running an office, managing a team and looking after facilities. Fantastic role in a beautiful studio and even better team. They really are a great company to work for who value their staff and wellbeing. Think you have the experience they need?Send in your CV by clicking on apply now.
May 20, 2024
Full time
An award winning people orientated architecture practice is looking for an experienced Office Manager on a part-time basis, overseeing the day to day running of a large office, supporting the Directors and managing the support team. It's a great varied role running the office of a busy working studio. A key focus of the role will be on the facilities side ensuring the office is running smoothly and looking after H&S. You will also be looking after the support team and ensuring reception runs smoothly. Management of the Office includes: Oversee management of front of house and reception Manage maintenance contracts for all services, ensuring planned maintenance and ad hoc repairs are carried out as required Oversee utilities contracts Maintain fire and security contracts and procedures including fire alarm test, drills, fire wardens and security access, CCTV Assist with health and safety in the London and Manchester studios including overseeing first aiders and first aid box supplies Review general risk and fire risk assessments for London and Manchester with H&S Director and Associate Coordinate with IT support and organise internal moves and relocations Manage the Studio Assistant and Receptionist in London and Studio Administrator in Manchester Manage suppliers (e.g., cleaners, stationery, coffee, recycling etc.) Ensure premises defects are dealt with promptly Oversee studio recycling Oversee the facilities and H&S in the workplace induction process Coordinate with HR manager to conduct workstation assessments Prepare and manage all facilities requirements for the audits Prepare and manage facilities budget Assist Technical Coordinator with PPE supplies. Organise, manage and report at the weekly staff forum Coordination of Business Continuity Plan Assist with quality management systems, audits and procedures Proofread, format and issue documents Organise internal and external meetings Organise, support and minute Senior Management meetings This role is busy and varied and will be office based 5 days a week although they are fleixble on hours whether it be 10-4 or 9-3. You'll need excellent organisational skills as well as previous experience of running an office, managing a team and looking after facilities. Fantastic role in a beautiful studio and even better team. They really are a great company to work for who value their staff and wellbeing. Think you have the experience they need?Send in your CV by clicking on apply now.
Contracts Administrator Salary - £39,000 - £40,400 per Annum Location - Fawley About the role Responsible for stewarding and administering vendor contracts and/or orders to ensure uninterrupted goods/service delivery to buyers and compliance with controls click apply for full job details
May 20, 2024
Seasonal
Contracts Administrator Salary - £39,000 - £40,400 per Annum Location - Fawley About the role Responsible for stewarding and administering vendor contracts and/or orders to ensure uninterrupted goods/service delivery to buyers and compliance with controls click apply for full job details
Randstad Construction & Property
Gosport, Hampshire
Position Overview: We are currently looking for a detail-oriented and organised Administrative Assistant for 4 weeks to support our team working on a kitchen contract. The successful candidate will play a crucial role in coordinating administrative tasks, ensuring efficient communication, and contributing to the overall success of the project. Responsibilities: Documentation Management: Maintain accurate and up-to-date project documentation. Organise and file project-related paperwork, contracts, and invoices. Communication: Serve as a liaison between contractors, clients, and internal team members. Respond promptly to inquiries and coordinate communication flow. Scheduling and Coordination: Assist in scheduling meetings, appointments, and site visits. Coordinate with various stakeholders to ensure smooth project execution. Data Entry and Reporting: Input project data into relevant systems and databases. Generate regular reports to track project progress and milestones. Budget Tracking: Assist in monitoring project expenses and maintaining accurate budget records. Client Support: Provide excellent customer service to clients by addressing inquiries and concerns promptly. Keep clients informed about project updates and time lines. Qualifications: Proven experience as an administrative assistant or in a similar role. Strong organisational and multitasking skills. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite and project management software. Ability to work in a fast-paced environment and adapt to changing priorities. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 20, 2024
Full time
Position Overview: We are currently looking for a detail-oriented and organised Administrative Assistant for 4 weeks to support our team working on a kitchen contract. The successful candidate will play a crucial role in coordinating administrative tasks, ensuring efficient communication, and contributing to the overall success of the project. Responsibilities: Documentation Management: Maintain accurate and up-to-date project documentation. Organise and file project-related paperwork, contracts, and invoices. Communication: Serve as a liaison between contractors, clients, and internal team members. Respond promptly to inquiries and coordinate communication flow. Scheduling and Coordination: Assist in scheduling meetings, appointments, and site visits. Coordinate with various stakeholders to ensure smooth project execution. Data Entry and Reporting: Input project data into relevant systems and databases. Generate regular reports to track project progress and milestones. Budget Tracking: Assist in monitoring project expenses and maintaining accurate budget records. Client Support: Provide excellent customer service to clients by addressing inquiries and concerns promptly. Keep clients informed about project updates and time lines. Qualifications: Proven experience as an administrative assistant or in a similar role. Strong organisational and multitasking skills. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite and project management software. Ability to work in a fast-paced environment and adapt to changing priorities. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
CONTRACTS ADMINISTRATOR Salary: £23,800 Hours: Monday Friday (8 00 (Early finish every other Friday) Location: Rochester ABOUT US: Steeped in traditional values and proud to deliver a comprehensive personal service to their clients; CC Cousins is the only choice when it comes to a complete facilities management solution click apply for full job details
May 20, 2024
Full time
CONTRACTS ADMINISTRATOR Salary: £23,800 Hours: Monday Friday (8 00 (Early finish every other Friday) Location: Rochester ABOUT US: Steeped in traditional values and proud to deliver a comprehensive personal service to their clients; CC Cousins is the only choice when it comes to a complete facilities management solution click apply for full job details
The Head of Strategic Relationsworks within the Sales team and coordinates across the whole organisation to manage relationships with Bromcom customers and to develop partnerships with partners who provide services to schools. The role is effectively being the internal 'voice of the customer', working with school, trust and local authority leaders to derive best value from their Bromcom contract. The broad goal is to champion the product and ensure that the product is developed, marketed, and utilised to the fullest extent possible, with satisfied customers that are more likely to renew their contracts and act as reference sites and be more amenable to upsell opportunities. There are four main areas: Forming a strategic relationship with senior leadership in school and trust clients. The focus is upon building a partnership where Bromcom supports the strategic development of the MAT/LA, aligning product roadmap to synchronise with their needs. This is achieved via a collaborative approach to new feature development with key users in strategic clients having influence over features, capabilities and the product roadmap. The post holder will act as a central point to coordinate and prioritise client requirements across Sales (including Conditions of Sale for incoming customers) and work with the Product and Software teams to schedule development. This will also involve line managing the CRM team that work with MATs and Schools at different tiers of service. Product evangelism and championing, including getting the most out of features already included in the package and upselling additional product options where possible (e.g. safeguarding, finance etc.) This includes the creation and maintenance of analytics that show how these clients are accessing the various modules, that is supplemented by information gleaned from calls, meetings, surveys and intelligence from the Customer Success Managers. Ensure overall client satisfaction by engaging with the relevant product development, support and deployment teams. Ensure that clients know when new features are released and when bugs or development requests that they have requested have been actioned. Act as an escalation point when support or deployment issues have not been addressed to the client's satisfaction. Work with third parties who are approved Bromcom partners to understand how their systems interact with Bromcom and then be able to present a solutions focussed approach to client needs. An example might be to work with vendors that have specialisms in Human Resources, Finance, Payroll, Recruitment etc and propose how Bromcom can be part of an integrated solution to meet client needs. The key elements of the role include: Regular relationship management calls with senior staff and leaders in the largest Bromcom clients. A two-way dialogue about the strategic development of the client's business, new requirements or enhancements, the Bromcom product roadmap and championing new features that Bromcom has developed in order to gain adoption (product positioning) Securing deliverables from the reference sites e.g. quotes, blogs, case studies, video testimonials and 'leads' and passing these on to marketing and sales as necessary. Product Advocacy: Be a leading voice and advocate for Bromcom to the client and in external forums, ensuring that the product's value proposition is effectively communicated and understood. Client Advocacy: Be the voice of the client when dealing with stakeholders inside Bromcom, think from the customer's perspective and understand users and their pain points. Feedback Collection: Gather feedback from trust senior leaders, school leaders, teachers, central staff, data managers, school administrators, and other stakeholders to prioritise product features and improvements. Stakeholder Communication: Regularly update stakeholders on product updates, successes, and challenges, and gather their insights for continuous improvement. Partnership development: Working with Bromcom's approved partners and the Bromcom partnership support team to create vertically integrated solutions that combine Bromcom with third party specialist platforms. Cross-functional Collaboration: Work closely with development, sales, marketing, and customer support teams to align product strategies and ensure consistent messaging. Roadmap Collaboration: In conjunction with the Head of Products, the product management team and individual product owners, contribute to the development and refinement of the product roadmap. Conduct an ongoing two-way dialogue about the strategic development of the client's business, new requirements or enhancements, the Bromcom product roadmap and championing new features that Bromcom has developed in order to gain adoption (product positioning.) Utilisation Analysis: Examine feature usage by key clients to ensure that they are getting full value from the product. Intervene to support the client with training, configuration or other assistance to allow full feature utilisation. Work with support and technical teams if performance issues or other significant impediments are identified Relationship management: de-escalate issues, offer support, listen, reassure the client, navigate within the company to satisfy their needs General responsibilities of the Head of Strategic Relations Building and maintaining relationships with top clients and key personnel within customer sites. Alerting the sales team to opportunities for further sales within key customers. Letting customers know about other products the company offers. Conducting reviews to ensure customers are satisfied with their products and services. Attending meetings with customers to build relationships with existing accounts. Achieving customer relationship targets and KPI's as set by the Chief Commercial Officer. Work closely with Head of Customer On-boarding and Services and Customer Operations teams. Escalating and resolving areas of concern as raised by customers or from CRM Calls Carrying out customer satisfaction surveys and reviews. Monitoring company performance against service level agreements and flagging potential issues. Updating the CRM and ensuring account managers are aware of changes within customers. Liaising with internal departments to ensure customer needs are fulfilled effectively. Developing market intelligence, particularly in furthering partnerships with third party vendors and understanding how their services can collaborate effectively with Bromcom to better support our customers. Supporting the Chief Commercial Officer as directed. Background of the Head of Strategic Relations Ideal candidate should have a deep educationalist background with 10+ years in schools and held/holding at least deputy head role or in a MAT with "C" level position who is seeking to move to a role in a high growth EdTech company Strong interpersonal and communication skills and an ability to build rapport with customers. Previous sales experience and an organised approach to work. Ideally, knowledge of the educational technology marketplace and management information systems. Hardworking with a strong work ethic. Bromcom is an equal opportunities employer
May 20, 2024
Full time
The Head of Strategic Relationsworks within the Sales team and coordinates across the whole organisation to manage relationships with Bromcom customers and to develop partnerships with partners who provide services to schools. The role is effectively being the internal 'voice of the customer', working with school, trust and local authority leaders to derive best value from their Bromcom contract. The broad goal is to champion the product and ensure that the product is developed, marketed, and utilised to the fullest extent possible, with satisfied customers that are more likely to renew their contracts and act as reference sites and be more amenable to upsell opportunities. There are four main areas: Forming a strategic relationship with senior leadership in school and trust clients. The focus is upon building a partnership where Bromcom supports the strategic development of the MAT/LA, aligning product roadmap to synchronise with their needs. This is achieved via a collaborative approach to new feature development with key users in strategic clients having influence over features, capabilities and the product roadmap. The post holder will act as a central point to coordinate and prioritise client requirements across Sales (including Conditions of Sale for incoming customers) and work with the Product and Software teams to schedule development. This will also involve line managing the CRM team that work with MATs and Schools at different tiers of service. Product evangelism and championing, including getting the most out of features already included in the package and upselling additional product options where possible (e.g. safeguarding, finance etc.) This includes the creation and maintenance of analytics that show how these clients are accessing the various modules, that is supplemented by information gleaned from calls, meetings, surveys and intelligence from the Customer Success Managers. Ensure overall client satisfaction by engaging with the relevant product development, support and deployment teams. Ensure that clients know when new features are released and when bugs or development requests that they have requested have been actioned. Act as an escalation point when support or deployment issues have not been addressed to the client's satisfaction. Work with third parties who are approved Bromcom partners to understand how their systems interact with Bromcom and then be able to present a solutions focussed approach to client needs. An example might be to work with vendors that have specialisms in Human Resources, Finance, Payroll, Recruitment etc and propose how Bromcom can be part of an integrated solution to meet client needs. The key elements of the role include: Regular relationship management calls with senior staff and leaders in the largest Bromcom clients. A two-way dialogue about the strategic development of the client's business, new requirements or enhancements, the Bromcom product roadmap and championing new features that Bromcom has developed in order to gain adoption (product positioning) Securing deliverables from the reference sites e.g. quotes, blogs, case studies, video testimonials and 'leads' and passing these on to marketing and sales as necessary. Product Advocacy: Be a leading voice and advocate for Bromcom to the client and in external forums, ensuring that the product's value proposition is effectively communicated and understood. Client Advocacy: Be the voice of the client when dealing with stakeholders inside Bromcom, think from the customer's perspective and understand users and their pain points. Feedback Collection: Gather feedback from trust senior leaders, school leaders, teachers, central staff, data managers, school administrators, and other stakeholders to prioritise product features and improvements. Stakeholder Communication: Regularly update stakeholders on product updates, successes, and challenges, and gather their insights for continuous improvement. Partnership development: Working with Bromcom's approved partners and the Bromcom partnership support team to create vertically integrated solutions that combine Bromcom with third party specialist platforms. Cross-functional Collaboration: Work closely with development, sales, marketing, and customer support teams to align product strategies and ensure consistent messaging. Roadmap Collaboration: In conjunction with the Head of Products, the product management team and individual product owners, contribute to the development and refinement of the product roadmap. Conduct an ongoing two-way dialogue about the strategic development of the client's business, new requirements or enhancements, the Bromcom product roadmap and championing new features that Bromcom has developed in order to gain adoption (product positioning.) Utilisation Analysis: Examine feature usage by key clients to ensure that they are getting full value from the product. Intervene to support the client with training, configuration or other assistance to allow full feature utilisation. Work with support and technical teams if performance issues or other significant impediments are identified Relationship management: de-escalate issues, offer support, listen, reassure the client, navigate within the company to satisfy their needs General responsibilities of the Head of Strategic Relations Building and maintaining relationships with top clients and key personnel within customer sites. Alerting the sales team to opportunities for further sales within key customers. Letting customers know about other products the company offers. Conducting reviews to ensure customers are satisfied with their products and services. Attending meetings with customers to build relationships with existing accounts. Achieving customer relationship targets and KPI's as set by the Chief Commercial Officer. Work closely with Head of Customer On-boarding and Services and Customer Operations teams. Escalating and resolving areas of concern as raised by customers or from CRM Calls Carrying out customer satisfaction surveys and reviews. Monitoring company performance against service level agreements and flagging potential issues. Updating the CRM and ensuring account managers are aware of changes within customers. Liaising with internal departments to ensure customer needs are fulfilled effectively. Developing market intelligence, particularly in furthering partnerships with third party vendors and understanding how their services can collaborate effectively with Bromcom to better support our customers. Supporting the Chief Commercial Officer as directed. Background of the Head of Strategic Relations Ideal candidate should have a deep educationalist background with 10+ years in schools and held/holding at least deputy head role or in a MAT with "C" level position who is seeking to move to a role in a high growth EdTech company Strong interpersonal and communication skills and an ability to build rapport with customers. Previous sales experience and an organised approach to work. Ideally, knowledge of the educational technology marketplace and management information systems. Hardworking with a strong work ethic. Bromcom is an equal opportunities employer
Job Purpose We are looking for an interimSales and Fleet Administrator reporting directly to the Fleet Administration Manager. This is a Local role, based in Warwick, UK. This role is a temporary role for 9 - 12 months to cover a period of maternity leave. You will provide support to the sales team in managing National Fleet contracts Handling the daily queries raised by both Fleet and Dealer customers Build internal and external relationships and provide outstanding customer service Responsibilities: Monitor internal Open Job Sheet Report for overdue Jobsheets Chase Bridgestone Partners (Dealers) for missing Worksheets Processing of Vehicle Worksheets where required Monitor Fleet Contracts for Policy Fitment compliance Handle daily queries from allocated Dealer and Fleet accounts Requirements: Methodical and thorough approach to work, with particular emphasis on attention to detail Willingness to learn Experience in Microsoft products High commitment to customer service levels, with a professional telephone manner The ability to liaise and communicate effectively The ability to work unsupervised and on own initiative The ability to work to targets and timescale, with high standards when it comes to quality Being results orientated Team player essential Why should you apply? We are passionate about our people and want to offer them the opportunity to develop and grow You never stop learning. You will have the possibility to develop yourself via our Learning Management System that is also connected to LinkedIn Learning You will have the opportunity to work with leading technologies You will have the opportunity to experience a dynamic and challenging environment and work on different and innovative projects We help you to drive your career path onward and upward work in a culture of feedback that recognizes you and helps your development You will work in a healthy and safety environment, because safety is a key priority area in Bridgestone You will have the opportunity to participate in our Corporate Social Responsibility activities We offer you attractive Benefits and a Competitive Salary You will be afforded the opportunity of Smart Working, to ensure a good work and life balance If you can demonstrate the skills we are looking for and would like to make a difference in a Pioneering company dedicated to shaping a sustainable future of real-world mobility solutions, join us at Bridgestone! Process Next Steps: All applications will be reviewed. Our HR team will contact those applicants who we would like to invite for the next stage of the recruitment process.
May 20, 2024
Full time
Job Purpose We are looking for an interimSales and Fleet Administrator reporting directly to the Fleet Administration Manager. This is a Local role, based in Warwick, UK. This role is a temporary role for 9 - 12 months to cover a period of maternity leave. You will provide support to the sales team in managing National Fleet contracts Handling the daily queries raised by both Fleet and Dealer customers Build internal and external relationships and provide outstanding customer service Responsibilities: Monitor internal Open Job Sheet Report for overdue Jobsheets Chase Bridgestone Partners (Dealers) for missing Worksheets Processing of Vehicle Worksheets where required Monitor Fleet Contracts for Policy Fitment compliance Handle daily queries from allocated Dealer and Fleet accounts Requirements: Methodical and thorough approach to work, with particular emphasis on attention to detail Willingness to learn Experience in Microsoft products High commitment to customer service levels, with a professional telephone manner The ability to liaise and communicate effectively The ability to work unsupervised and on own initiative The ability to work to targets and timescale, with high standards when it comes to quality Being results orientated Team player essential Why should you apply? We are passionate about our people and want to offer them the opportunity to develop and grow You never stop learning. You will have the possibility to develop yourself via our Learning Management System that is also connected to LinkedIn Learning You will have the opportunity to work with leading technologies You will have the opportunity to experience a dynamic and challenging environment and work on different and innovative projects We help you to drive your career path onward and upward work in a culture of feedback that recognizes you and helps your development You will work in a healthy and safety environment, because safety is a key priority area in Bridgestone You will have the opportunity to participate in our Corporate Social Responsibility activities We offer you attractive Benefits and a Competitive Salary You will be afforded the opportunity of Smart Working, to ensure a good work and life balance If you can demonstrate the skills we are looking for and would like to make a difference in a Pioneering company dedicated to shaping a sustainable future of real-world mobility solutions, join us at Bridgestone! Process Next Steps: All applications will be reviewed. Our HR team will contact those applicants who we would like to invite for the next stage of the recruitment process.
Randstad Construction & Property
Fareham, Hampshire
Position Overview: We are currently looking for a detail-oriented and organised Administrative Assistant for 4 weeks to support our team working on a kitchen contract. The successful candidate will play a crucial role in coordinating administrative tasks, ensuring efficient communication, and contributing to the overall success of the project. Responsibilities: Documentation Management: Maintain accurate and up-to-date project documentation. Organise and file project-related paperwork, contracts, and invoices. Communication: Serve as a liaison between contractors, clients, and internal team members. Respond promptly to inquiries and coordinate communication flow. Scheduling and Coordination: Assist in scheduling meetings, appointments, and site visits. Coordinate with various stakeholders to ensure smooth project execution. Data Entry and Reporting: Input project data into relevant systems and databases. Generate regular reports to track project progress and milestones. Budget Tracking: Assist in monitoring project expenses and maintaining accurate budget records. Client Support: Provide excellent customer service to clients by addressing inquiries and concerns promptly. Keep clients informed about project updates and time lines. Qualifications: Proven experience as an administrative assistant or in a similar role. Strong organisational and multitasking skills. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite and project management software. Ability to work in a fast-paced environment and adapt to changing priorities. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 20, 2024
Full time
Position Overview: We are currently looking for a detail-oriented and organised Administrative Assistant for 4 weeks to support our team working on a kitchen contract. The successful candidate will play a crucial role in coordinating administrative tasks, ensuring efficient communication, and contributing to the overall success of the project. Responsibilities: Documentation Management: Maintain accurate and up-to-date project documentation. Organise and file project-related paperwork, contracts, and invoices. Communication: Serve as a liaison between contractors, clients, and internal team members. Respond promptly to inquiries and coordinate communication flow. Scheduling and Coordination: Assist in scheduling meetings, appointments, and site visits. Coordinate with various stakeholders to ensure smooth project execution. Data Entry and Reporting: Input project data into relevant systems and databases. Generate regular reports to track project progress and milestones. Budget Tracking: Assist in monitoring project expenses and maintaining accurate budget records. Client Support: Provide excellent customer service to clients by addressing inquiries and concerns promptly. Keep clients informed about project updates and time lines. Qualifications: Proven experience as an administrative assistant or in a similar role. Strong organisational and multitasking skills. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite and project management software. Ability to work in a fast-paced environment and adapt to changing priorities. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Are you an experienced administrator with a knack for providing exceptional customer service? Are you passionate about attention to detail and possess strong organisational skills? If so, we have an exciting opportunity for you! We are currently seeking a Administrator/Scheduler to join a dynamic team and contribute to their continued success. Job Title: Administrator/Scheduler Location: Maidstone Salary: Up to £24500 Hours: Monday-Friday - 8.30am-5.30pm/9am-6pm (opportunity for overtime during the summer months, paid time and a half). Benefits: 20 days Annual Leave including Bank Holidays Free on-site parking Pension The role: The Contract Administrator plays a crucial role in managing contracts, fostering positive customer relationships, ensuring compliance, and contributing to the success of the company's operations. As the Administrator/Scheduler your key responsibilities would be: Acting as first line of contact for Customers, to always provide outstanding Customer Service and answer all incoming calls and emails professionally Dealing with day-to-day enquiries from Customers, Operations Managers, Engineers and External Contractors Raising work orders for all customer call outs and associated tasks Liaising with customers in regard to progress of open tasks (engineer attendance, call outs, parts delivery etc) Scheduling all engineering calls and quoted works, assigning engineering resource to task ensuring SLA of task is achieved Calling customer sites to book all attendances and triage calls to prevent wasted visits and achieve phone fix where possible Applying for all appropriate permits/hire of equipment to ensure completion of tasks Working together with the Contract Administration team to monitor engineer work schedule daily, ensuring workloads and routes are planned for maximum efficiency for cost-effectiveness and Customer KPI requirements Ensuring engineer schedule is kept up to date with holiday, appointments, and engineer sickness Produce daily, weekly, and monthly customer open call reports, highlighting any issues to the Contract Administration Supervisor We'd love to speak to candidates with the following skills: Strong Administrative Experience: Previous experience in an administrative role demonstrating proficiency in office procedures and systems. Excellent Customer Service: Proven track record of delivering exceptional customer service, with strong communication and interpersonal skills. Attention to Detail: A keen eye for detail and the ability to spot errors or inconsistencies in documentation. Scheduling Experience (Preferred): Experience in coordinating appointments and managing calendars is preferred but not essential. Next steps: If this sounds like an ideal position for you and you have the experience outlined above, then please apply today. Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do, please call us on Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 19, 2024
Full time
Are you an experienced administrator with a knack for providing exceptional customer service? Are you passionate about attention to detail and possess strong organisational skills? If so, we have an exciting opportunity for you! We are currently seeking a Administrator/Scheduler to join a dynamic team and contribute to their continued success. Job Title: Administrator/Scheduler Location: Maidstone Salary: Up to £24500 Hours: Monday-Friday - 8.30am-5.30pm/9am-6pm (opportunity for overtime during the summer months, paid time and a half). Benefits: 20 days Annual Leave including Bank Holidays Free on-site parking Pension The role: The Contract Administrator plays a crucial role in managing contracts, fostering positive customer relationships, ensuring compliance, and contributing to the success of the company's operations. As the Administrator/Scheduler your key responsibilities would be: Acting as first line of contact for Customers, to always provide outstanding Customer Service and answer all incoming calls and emails professionally Dealing with day-to-day enquiries from Customers, Operations Managers, Engineers and External Contractors Raising work orders for all customer call outs and associated tasks Liaising with customers in regard to progress of open tasks (engineer attendance, call outs, parts delivery etc) Scheduling all engineering calls and quoted works, assigning engineering resource to task ensuring SLA of task is achieved Calling customer sites to book all attendances and triage calls to prevent wasted visits and achieve phone fix where possible Applying for all appropriate permits/hire of equipment to ensure completion of tasks Working together with the Contract Administration team to monitor engineer work schedule daily, ensuring workloads and routes are planned for maximum efficiency for cost-effectiveness and Customer KPI requirements Ensuring engineer schedule is kept up to date with holiday, appointments, and engineer sickness Produce daily, weekly, and monthly customer open call reports, highlighting any issues to the Contract Administration Supervisor We'd love to speak to candidates with the following skills: Strong Administrative Experience: Previous experience in an administrative role demonstrating proficiency in office procedures and systems. Excellent Customer Service: Proven track record of delivering exceptional customer service, with strong communication and interpersonal skills. Attention to Detail: A keen eye for detail and the ability to spot errors or inconsistencies in documentation. Scheduling Experience (Preferred): Experience in coordinating appointments and managing calendars is preferred but not essential. Next steps: If this sounds like an ideal position for you and you have the experience outlined above, then please apply today. Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do, please call us on Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
HR Administrator Location: Wilmslow - Hybrid, 3 days in the office, 2 from homeHours: Monday - Friday, 37.5 hours We are Citation - One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We don't do micro-management - instead, we empower, support and innovate! We are on the lookout for an HR Administrator to come join our internal HR team. This isn't just any HR admin role, you'll take the lead on the full range of HR admin tasks right through the colleague life cycle and we'd love it if you could improve those processes too. We're fast-paced, love a laugh and always looking for ways to learn and improve. If you're an unsung hero looking for recognition and opportunity this could be for you! Role details First port of call for all HR function admin Prepare essential colleague paperwork such as; contract and offer letters, salary review letters etc Maintaining HR Systems and databases Working with large people datasets Onboarding new starters; system set up, liaising with new starters, coordinating induction etc Process all leavers in a timely manner Benefit and reward administration Compliance checks such as references, right to work, driving checks, etc Coordinating internal events and training Support internal communications to ensure they are effective and in line with our culture and values Provide admin and note-taking support for a range of issues such as: investigations, disciplines, grievances, performance, wellbeing/absence issues, probation reviews etc Admin for all well-being initiatives including: DSE, Occupational Health, Access to work etc Help deliver colleague engagement initiatives Liaise with payroll to ensure colleagues are paid correctly Project work as and when required Who are we looking for? Outstanding administration experience with a desire to continually improve and streamline processes Experience in an HR department including:o preparing documents such as contracts and offerso compliance checks etc Good communication skills Embody our values of: Taking Ownership & Delivering, Fresh Thinking, Human Touch and Doing the Right thing Able to flex and juggle different tasks / excellent prioritisation skills Attention to detail Strong Microsoft Office skills including Word and Excel CIPD qualification is useful but not essential.Here's a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We're all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best. Working for Citation you'll be joining one of the top 30 businesses in the UK according to the Times Top 100 Best Companies to work for. Our culture is something we're very proud of, it's helped us achieve our success so far and is essential to enable our planned growth. It's fast-paced, supportive, empowering and there is always something new happening! You'll have lots of opportunity to grow and develop your skills with a phenomenal team. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements Hit Apply now to forward your CV.
May 19, 2024
Full time
HR Administrator Location: Wilmslow - Hybrid, 3 days in the office, 2 from homeHours: Monday - Friday, 37.5 hours We are Citation - One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We don't do micro-management - instead, we empower, support and innovate! We are on the lookout for an HR Administrator to come join our internal HR team. This isn't just any HR admin role, you'll take the lead on the full range of HR admin tasks right through the colleague life cycle and we'd love it if you could improve those processes too. We're fast-paced, love a laugh and always looking for ways to learn and improve. If you're an unsung hero looking for recognition and opportunity this could be for you! Role details First port of call for all HR function admin Prepare essential colleague paperwork such as; contract and offer letters, salary review letters etc Maintaining HR Systems and databases Working with large people datasets Onboarding new starters; system set up, liaising with new starters, coordinating induction etc Process all leavers in a timely manner Benefit and reward administration Compliance checks such as references, right to work, driving checks, etc Coordinating internal events and training Support internal communications to ensure they are effective and in line with our culture and values Provide admin and note-taking support for a range of issues such as: investigations, disciplines, grievances, performance, wellbeing/absence issues, probation reviews etc Admin for all well-being initiatives including: DSE, Occupational Health, Access to work etc Help deliver colleague engagement initiatives Liaise with payroll to ensure colleagues are paid correctly Project work as and when required Who are we looking for? Outstanding administration experience with a desire to continually improve and streamline processes Experience in an HR department including:o preparing documents such as contracts and offerso compliance checks etc Good communication skills Embody our values of: Taking Ownership & Delivering, Fresh Thinking, Human Touch and Doing the Right thing Able to flex and juggle different tasks / excellent prioritisation skills Attention to detail Strong Microsoft Office skills including Word and Excel CIPD qualification is useful but not essential.Here's a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We're all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best. Working for Citation you'll be joining one of the top 30 businesses in the UK according to the Times Top 100 Best Companies to work for. Our culture is something we're very proud of, it's helped us achieve our success so far and is essential to enable our planned growth. It's fast-paced, supportive, empowering and there is always something new happening! You'll have lots of opportunity to grow and develop your skills with a phenomenal team. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements Hit Apply now to forward your CV.
Location: Colwick, Nottingham - NG4 2JT Salary: £32,000 - £35,000 per annum Benefits: 25 days annual leave plus bank holidays Free on-site parking Access to a benefits platform 3x salary death benefit Job Type: Full-Time, Permanent Working Hours: Monday to Friday, 8:00 AM - 5:00 PM (40 hours per week) Work Setting: Office-based role.Role Overview: As an HR Officer at Enva, you will be integral to our HR team, supporting all stages of the employee lifecycle. This role requires a proactive, highly organised individual who can provide a professional and efficient HR service, ensuring compliance with employment legislation and company policies. Key Responsibilities: Assist with the onboarding of new employees, including preparing welcome materials, conducting inductions, and verifying right-to-work documentation. Coordinate offboarding procedures, including conducting exit surveys and interviews. Manage the processing of contracts, background checks, and reference checks. Support recruitment efforts by advertising roles, managing applications, and coordinating interviews. Assist managers in handling employee relations issues, such as disciplinary and grievance procedures. Maintain accurate and up-to-date employee records and reports. Develop and foster strong relationships with employees at all levels. Assist in the development and implementation of HR policies and procedures. Required Skills and Experience: Demonstrated organisational and time management skills. Strong experience with HR processes and procedures. Previous experience in HR coordination, administration, or a similar role is essential. CIPD Level 5 or equivalent qualification is highly desirable. Exceptional interpersonal and communication skills, both written and verbal. Proficiency in MS Office (Excel, Word) and Microsoft Teams. Capability to work both independently and as part of a team. A driving licence and car are essential. About You: If you are a motivated individual with a strong passion for human resources and a commitment to excellence, we encourage you to apply. This is an exciting opportunity to develop your career and contribute to the success of a leading environmental company. About Enva: Enva Recycling is a leader in Recycling and Resource Management in the East Midlands, annually processing over 500,000 tonnes of waste. With a strong commitment to environmental sustainability, we successfully divert more than 95% of all waste from landfills. Operating from a 20-acre site in Nottingham and employing 300 staff across our Nottingham and Leicester locations, Enva is dedicated to delivering sustainable waste solutions. As part of the larger Enva Group, we extend our impact across the United Kingdom and Ireland with 38 facilities and a workforce of over 1,700. Our operations encompass a wide range of waste management services and resource recovery solutions, handling both hazardous and non-hazardous materials from industrial, commercial, and municipal sources. We generate valuable products for reuse in manufacturing and energy conversion, leveraging our extensive network of facilities and trusted partners to meet the comprehensive waste management and resource recovery needs of our customers.Enva is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.You may have experience in the following: HR Officer, Human Resources Officer, HR Coordinator, HR Administrator, HR Assistant, HR Advisor, Personnel Officer, People Operations Officer, Employee Relations Officer, Recruitment Officer, HR Specialist, Talent Acquisition Officer, HR Generalist, etc. REF-
May 19, 2024
Full time
Location: Colwick, Nottingham - NG4 2JT Salary: £32,000 - £35,000 per annum Benefits: 25 days annual leave plus bank holidays Free on-site parking Access to a benefits platform 3x salary death benefit Job Type: Full-Time, Permanent Working Hours: Monday to Friday, 8:00 AM - 5:00 PM (40 hours per week) Work Setting: Office-based role.Role Overview: As an HR Officer at Enva, you will be integral to our HR team, supporting all stages of the employee lifecycle. This role requires a proactive, highly organised individual who can provide a professional and efficient HR service, ensuring compliance with employment legislation and company policies. Key Responsibilities: Assist with the onboarding of new employees, including preparing welcome materials, conducting inductions, and verifying right-to-work documentation. Coordinate offboarding procedures, including conducting exit surveys and interviews. Manage the processing of contracts, background checks, and reference checks. Support recruitment efforts by advertising roles, managing applications, and coordinating interviews. Assist managers in handling employee relations issues, such as disciplinary and grievance procedures. Maintain accurate and up-to-date employee records and reports. Develop and foster strong relationships with employees at all levels. Assist in the development and implementation of HR policies and procedures. Required Skills and Experience: Demonstrated organisational and time management skills. Strong experience with HR processes and procedures. Previous experience in HR coordination, administration, or a similar role is essential. CIPD Level 5 or equivalent qualification is highly desirable. Exceptional interpersonal and communication skills, both written and verbal. Proficiency in MS Office (Excel, Word) and Microsoft Teams. Capability to work both independently and as part of a team. A driving licence and car are essential. About You: If you are a motivated individual with a strong passion for human resources and a commitment to excellence, we encourage you to apply. This is an exciting opportunity to develop your career and contribute to the success of a leading environmental company. About Enva: Enva Recycling is a leader in Recycling and Resource Management in the East Midlands, annually processing over 500,000 tonnes of waste. With a strong commitment to environmental sustainability, we successfully divert more than 95% of all waste from landfills. Operating from a 20-acre site in Nottingham and employing 300 staff across our Nottingham and Leicester locations, Enva is dedicated to delivering sustainable waste solutions. As part of the larger Enva Group, we extend our impact across the United Kingdom and Ireland with 38 facilities and a workforce of over 1,700. Our operations encompass a wide range of waste management services and resource recovery solutions, handling both hazardous and non-hazardous materials from industrial, commercial, and municipal sources. We generate valuable products for reuse in manufacturing and energy conversion, leveraging our extensive network of facilities and trusted partners to meet the comprehensive waste management and resource recovery needs of our customers.Enva is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.You may have experience in the following: HR Officer, Human Resources Officer, HR Coordinator, HR Administrator, HR Assistant, HR Advisor, Personnel Officer, People Operations Officer, Employee Relations Officer, Recruitment Officer, HR Specialist, Talent Acquisition Officer, HR Generalist, etc. REF-
Role overview ID: Entity: Vistry Region: Vistry West London Department: Sales & Marketing Contract Type: Permanent - Full Time Job Location: Ealing, London Date Posted: 03.05.2024 We have a fantastic opportunity for a Sales Coordinator to join our team within Vistry West London, at our office in Ealing. As our Sales Coordinator you will be responsible for assisting the Sales Director and Sales Managers with Sales administration related tasks across live and upcoming schemes. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience in a similar position Proven ability to meet deadlines Experience of working in a PA or administrative role, working to tight deadlines Knowledge of Microsoft Word, Excel, and Outlook Excellent organisational skills Able to communicate effectively at all levels within the business Able to produce accurate work, to tight deadlines Good knowledge and usage of CRM systems Good knowledge of Microsoft office Strong commercial and business awareness Ability to plan, organize and prioritise workload Strong attention to detail High level of emotional intelligence and resilience Desirable Experience as a Sales Administrator Experience using Keys More about the Sales Coordinator role Document organisation and filing items in the shared drive for the sales teams. Weekly & Monthly reporting - organisation and regular updating of reports (weekly traffic report & master schedule, RECC report). Assist with the collation of board pack information. For Audit purposes check that reservations, exchanges and completions have been added on connections. Update reservation paperwork tracker - check if all has been uploaded against the plot on connections necessary for audits. Uploading weekly sales reports into Teams. Website & Agents website/portal review (adding/removing plots/, prices). Assisting with activating plot of the week. Assisting with sending EDMs out to connections. Assisting with sales team diary organisation; recording holidays & absences. Assisting with queries from agents if any issues with connections etc. Booking meeting rooms and assisting with visitors. Checking ATEs (authority to exchange) and sending back to solicitors. Checking contracts & leases and arranging for signing, then posting to solicitors. Check invoices for accuracy; updating trackers and forwarding to accounts payable. Contacting suppliers to obtain missing information or answer queries on documentation. Making sure the correct commission is paid to suppliers / agents. On occasion set up new suppliers on the system. On occasion obtain CQMS certifications for sub- contractors if needed. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 19, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry West London Department: Sales & Marketing Contract Type: Permanent - Full Time Job Location: Ealing, London Date Posted: 03.05.2024 We have a fantastic opportunity for a Sales Coordinator to join our team within Vistry West London, at our office in Ealing. As our Sales Coordinator you will be responsible for assisting the Sales Director and Sales Managers with Sales administration related tasks across live and upcoming schemes. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience in a similar position Proven ability to meet deadlines Experience of working in a PA or administrative role, working to tight deadlines Knowledge of Microsoft Word, Excel, and Outlook Excellent organisational skills Able to communicate effectively at all levels within the business Able to produce accurate work, to tight deadlines Good knowledge and usage of CRM systems Good knowledge of Microsoft office Strong commercial and business awareness Ability to plan, organize and prioritise workload Strong attention to detail High level of emotional intelligence and resilience Desirable Experience as a Sales Administrator Experience using Keys More about the Sales Coordinator role Document organisation and filing items in the shared drive for the sales teams. Weekly & Monthly reporting - organisation and regular updating of reports (weekly traffic report & master schedule, RECC report). Assist with the collation of board pack information. For Audit purposes check that reservations, exchanges and completions have been added on connections. Update reservation paperwork tracker - check if all has been uploaded against the plot on connections necessary for audits. Uploading weekly sales reports into Teams. Website & Agents website/portal review (adding/removing plots/, prices). Assisting with activating plot of the week. Assisting with sending EDMs out to connections. Assisting with sales team diary organisation; recording holidays & absences. Assisting with queries from agents if any issues with connections etc. Booking meeting rooms and assisting with visitors. Checking ATEs (authority to exchange) and sending back to solicitors. Checking contracts & leases and arranging for signing, then posting to solicitors. Check invoices for accuracy; updating trackers and forwarding to accounts payable. Contacting suppliers to obtain missing information or answer queries on documentation. Making sure the correct commission is paid to suppliers / agents. On occasion set up new suppliers on the system. On occasion obtain CQMS certifications for sub- contractors if needed. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Lead Contracts Administrator £30,447.12 per annum Milton Keynes Permanent, Full Time Are you passionate about delivering exceptional service while leading your team to success? Join our client as Lead Contracts Administrator and play a pivotal role in ensuring their Repairs Hub operates smoothly, providing top-notch administrative support to their Internal Repairs Team. What you'll be doing This role is ideal if you excel in both administrative duties and leadership - 80% of your role involves efficiently managing administrative tasks to facilitate the progress of their Internal Repairs team's work, and the other 20% of your time will involve taking on leadership responsibilities for the Contract Administration team. Lead and manage a team of Contract Administrators, conducting regular check-ins and identifying training needs. Ensure alignment with individual and business objectives, monitor performance, and maintain high standards. Serve as the main contact for escalated calls and emails, providing guidance to Works Planners and Contract Administrators. Liaise with customers and internal teams to address queries and ensure smooth repairs progression. Identify and report inefficiencies to the Repairs Hub Manager, driving continuous improvement. Coordinate resource allocation to meet target dates and customer needs, and maintain accurate records. Provide excellent customer service by updating customers on repair progress and booking appointments. Build strong relationships across the Group to resolve issues and maximise efficiency. Deliver on-the-job training to new Contract Administrators and provide ad hoc refresher and new process training. What they're looking for Experience in planning and organising resources. Ability to react quickly to situations impacting service delivery. Prior experience in a busy customer-facing environment. Excellent IT skills and proficiency in data processing. Clear and effective communication skills. Strong organisational and prioritisation abilities. Negotiation skills and problem-solving ability. Join them and be part of their commitment to delivering outstanding service to their customers. Apply now to lead their Contracts Administration team! Perks of working for them Annual leave of 25 days, rising to 30 days after 5 years of service Generous pension scheme - employer contribution up to 10%. Extra day's leave for no sickness absence in the financial year. Christmas week off (no need to use your annual leave allowance!) Opportunity to buy/sell annual leave. Enhanced maternity, paternity, and adoption leave. Paid emergency and compassionate leave. Life assurance (2x salary). Generous sick pay. Free annual flu jabs. Paid qualification. Plus more - check out the full list of benefits in the attached document! Important Information They do not provide visa sponsorship; you must be eligible to work in the UK, reside in the UK for the duration of your employment and provide Right to Work evidence. They reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Closing: 20 May Phone screening: 24 May Interviews: 3 June
May 19, 2024
Full time
Lead Contracts Administrator £30,447.12 per annum Milton Keynes Permanent, Full Time Are you passionate about delivering exceptional service while leading your team to success? Join our client as Lead Contracts Administrator and play a pivotal role in ensuring their Repairs Hub operates smoothly, providing top-notch administrative support to their Internal Repairs Team. What you'll be doing This role is ideal if you excel in both administrative duties and leadership - 80% of your role involves efficiently managing administrative tasks to facilitate the progress of their Internal Repairs team's work, and the other 20% of your time will involve taking on leadership responsibilities for the Contract Administration team. Lead and manage a team of Contract Administrators, conducting regular check-ins and identifying training needs. Ensure alignment with individual and business objectives, monitor performance, and maintain high standards. Serve as the main contact for escalated calls and emails, providing guidance to Works Planners and Contract Administrators. Liaise with customers and internal teams to address queries and ensure smooth repairs progression. Identify and report inefficiencies to the Repairs Hub Manager, driving continuous improvement. Coordinate resource allocation to meet target dates and customer needs, and maintain accurate records. Provide excellent customer service by updating customers on repair progress and booking appointments. Build strong relationships across the Group to resolve issues and maximise efficiency. Deliver on-the-job training to new Contract Administrators and provide ad hoc refresher and new process training. What they're looking for Experience in planning and organising resources. Ability to react quickly to situations impacting service delivery. Prior experience in a busy customer-facing environment. Excellent IT skills and proficiency in data processing. Clear and effective communication skills. Strong organisational and prioritisation abilities. Negotiation skills and problem-solving ability. Join them and be part of their commitment to delivering outstanding service to their customers. Apply now to lead their Contracts Administration team! Perks of working for them Annual leave of 25 days, rising to 30 days after 5 years of service Generous pension scheme - employer contribution up to 10%. Extra day's leave for no sickness absence in the financial year. Christmas week off (no need to use your annual leave allowance!) Opportunity to buy/sell annual leave. Enhanced maternity, paternity, and adoption leave. Paid emergency and compassionate leave. Life assurance (2x salary). Generous sick pay. Free annual flu jabs. Paid qualification. Plus more - check out the full list of benefits in the attached document! Important Information They do not provide visa sponsorship; you must be eligible to work in the UK, reside in the UK for the duration of your employment and provide Right to Work evidence. They reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Closing: 20 May Phone screening: 24 May Interviews: 3 June
AdministratorBellshill£23,200Are you looking for a new opportunity in a growing business? If you are an ambitions and hardworking individual looking to develop your career in administration, we have a role that could be perfect for you Search are partnered with an excellent provider of facilities management to help them source for an administrator. The successful candidate will be involved with the coordination and implementation of office procedures, specific contracts, projects and tasks.Benefits: Company events Company pension Additional holidays with tenure (up to 25 additional days) Onsite parkingDuties and Responsibilities: Planning efficient routes for company engineers Liaising with customers and clients to make changes to appointments and deal with any email queries Carry out weekly/monthly client reports Provide support and comprehensive service information to customers Liaise with internal departments as required Ensure the highest level of accuracy and attention to detail in order deliver excellent customer service and meet client deadlinesRequired skills: Has good communication skills Has good IT skills, including word and excel Has experience in a similar roleThis position will suit a candidate who enjoys working in fast paced environment for a company who values them. Please apply now or contact me on if you need any further information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 19, 2024
Full time
AdministratorBellshill£23,200Are you looking for a new opportunity in a growing business? If you are an ambitions and hardworking individual looking to develop your career in administration, we have a role that could be perfect for you Search are partnered with an excellent provider of facilities management to help them source for an administrator. The successful candidate will be involved with the coordination and implementation of office procedures, specific contracts, projects and tasks.Benefits: Company events Company pension Additional holidays with tenure (up to 25 additional days) Onsite parkingDuties and Responsibilities: Planning efficient routes for company engineers Liaising with customers and clients to make changes to appointments and deal with any email queries Carry out weekly/monthly client reports Provide support and comprehensive service information to customers Liaise with internal departments as required Ensure the highest level of accuracy and attention to detail in order deliver excellent customer service and meet client deadlinesRequired skills: Has good communication skills Has good IT skills, including word and excel Has experience in a similar roleThis position will suit a candidate who enjoys working in fast paced environment for a company who values them. Please apply now or contact me on if you need any further information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.