Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
May 20, 2024
Full time
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Deliver Technical Excellence Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed, and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets, and service levels are met, and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies to make supportive decisions. Attend technical briefing/support groups. Understand and develop support system road maps. Experience around packaging applications Moving from windows 10 to windows 11 Skills/Experience: Must have: Microsoft Configuration Manager Microsoft AppV PowerShell Scripting Desirable Skills: Ivanti Workspace control Ivanti Device and Application Control Advanced Installer and InstallShield. Sometime MSI studio Group Policy If you feel you have the skills and experience needed for this role; please do apply now.
May 18, 2024
Contractor
Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Deliver Technical Excellence Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed, and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets, and service levels are met, and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies to make supportive decisions. Attend technical briefing/support groups. Understand and develop support system road maps. Experience around packaging applications Moving from windows 10 to windows 11 Skills/Experience: Must have: Microsoft Configuration Manager Microsoft AppV PowerShell Scripting Desirable Skills: Ivanti Workspace control Ivanti Device and Application Control Advanced Installer and InstallShield. Sometime MSI studio Group Policy If you feel you have the skills and experience needed for this role; please do apply now.
Job Title: SAP BASIS Administrator Location: Glenrothes or Harlow - (Hybrid working up to 2 days a week on site with occasional travel to our main UK sites. Raytheon UK has an opportunity for an experienced SAP BASIS professional. The function sits within the Digital Technology team and is responsible for the delivery and support of SAP Basis to all UK based divisions to successfully enable operational business and operational delivery. This role is responsible for supporting and maintaining the full application life cycle and day-to-day operation along with servicing any new business requirements / configuration changes and new stand-ups, utilising industry standard best practice. It will also play a major part in understanding new business requirements, testing and integration other applications to integrate data between application. Reporting to the SAP Service Owner, the successful candidate shall manage, operate, improve, maintain, and report on the performance of the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Primary Skills:- SAP BASIS & SQL Database Administration. Secondary Skills:- Windows Server administration as per SAP requirement Key Accountabilities:- Member of the BIS Team reporting to SAP Service Owner Provide Operational Support in the areas SAP BASIS, Solution Manager, BI, Java, SQL Database, PI & SAP MAX Database. Work to assess and improve operational quality in the SAP Basis area, including: Ensure effective Error Trend Analysis and Problem Management Work in the SAP Basis team and provide technical and operational expertise Provide support for Major Incident Management and ensure timely resolution of Major Incidents Ensure SAP BASIS best practices are adhered to. Provide SAP BASIS technical feasibility input when required for SAP solutions. Provide capability to perform incident & problem management resolution activities as appropriate in exceptional circumstances Provide appropriate assessment of SAP OSS notes with regard to relevance for SAP operations Perform detailed planning & project management of implementation activities for updates & patching where required Perform system health audits to validate system status & report to SAP Service Owner Perform effective Operational Reviews as required with SAP Service Owner Ensure integrity, availability & security of SAP information and systems. Main duties to be carried out by SAP BASIS Administrator SAP / SQL / OS memory management, Performance tuning Change & Transport Management Manage & change SAP Profiles. SAP Job Management (BPA & SAP) Printer/Spool Management Workload issues in SAP SAP Process Management Application of Support Packs & Support Stacks Preform Kernel Upgrades Preform system refresh/copies. Preform system client copies Monitoring of Integration with PI systems ERP & BI System monitoring Batch Management (Redwood) SAP client Management Security Management(SOD, new roles built) ALE / IDOC Admin SQL Database administration(Space management) System Maintenance(stop/start, profile parameters etc) Archiving of tech. objects Netweaver Admin Java administration and troubleshooting XI Basis administration SOLMAN Administration (SMSY, MOPZ, EWA, BPM) SLD administration SQL & Application upgrades( ERP, BW, XI) Support Pack upgrades Applying addon's (ST-PI, ST/A-PI) Proper understanding of Pre-steps and post-steps of upgrades Preform different types of version upgrade (new version / EHP ) Management of SAP Content Server (OAC0, MAX DB) Provide on call capabilities Preform out of hours maintenance for SAP systems Understanding of ABAP programming Preform first line debugging of ABAP issues.
May 17, 2024
Full time
Job Title: SAP BASIS Administrator Location: Glenrothes or Harlow - (Hybrid working up to 2 days a week on site with occasional travel to our main UK sites. Raytheon UK has an opportunity for an experienced SAP BASIS professional. The function sits within the Digital Technology team and is responsible for the delivery and support of SAP Basis to all UK based divisions to successfully enable operational business and operational delivery. This role is responsible for supporting and maintaining the full application life cycle and day-to-day operation along with servicing any new business requirements / configuration changes and new stand-ups, utilising industry standard best practice. It will also play a major part in understanding new business requirements, testing and integration other applications to integrate data between application. Reporting to the SAP Service Owner, the successful candidate shall manage, operate, improve, maintain, and report on the performance of the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Primary Skills:- SAP BASIS & SQL Database Administration. Secondary Skills:- Windows Server administration as per SAP requirement Key Accountabilities:- Member of the BIS Team reporting to SAP Service Owner Provide Operational Support in the areas SAP BASIS, Solution Manager, BI, Java, SQL Database, PI & SAP MAX Database. Work to assess and improve operational quality in the SAP Basis area, including: Ensure effective Error Trend Analysis and Problem Management Work in the SAP Basis team and provide technical and operational expertise Provide support for Major Incident Management and ensure timely resolution of Major Incidents Ensure SAP BASIS best practices are adhered to. Provide SAP BASIS technical feasibility input when required for SAP solutions. Provide capability to perform incident & problem management resolution activities as appropriate in exceptional circumstances Provide appropriate assessment of SAP OSS notes with regard to relevance for SAP operations Perform detailed planning & project management of implementation activities for updates & patching where required Perform system health audits to validate system status & report to SAP Service Owner Perform effective Operational Reviews as required with SAP Service Owner Ensure integrity, availability & security of SAP information and systems. Main duties to be carried out by SAP BASIS Administrator SAP / SQL / OS memory management, Performance tuning Change & Transport Management Manage & change SAP Profiles. SAP Job Management (BPA & SAP) Printer/Spool Management Workload issues in SAP SAP Process Management Application of Support Packs & Support Stacks Preform Kernel Upgrades Preform system refresh/copies. Preform system client copies Monitoring of Integration with PI systems ERP & BI System monitoring Batch Management (Redwood) SAP client Management Security Management(SOD, new roles built) ALE / IDOC Admin SQL Database administration(Space management) System Maintenance(stop/start, profile parameters etc) Archiving of tech. objects Netweaver Admin Java administration and troubleshooting XI Basis administration SOLMAN Administration (SMSY, MOPZ, EWA, BPM) SLD administration SQL & Application upgrades( ERP, BW, XI) Support Pack upgrades Applying addon's (ST-PI, ST/A-PI) Proper understanding of Pre-steps and post-steps of upgrades Preform different types of version upgrade (new version / EHP ) Management of SAP Content Server (OAC0, MAX DB) Provide on call capabilities Preform out of hours maintenance for SAP systems Understanding of ABAP programming Preform first line debugging of ABAP issues.
Citrix Technology Analyst - Birmingham - Investment Management, Citrix, Azure, Terraform, Windows Our client, a Birmingham-based Investment Manager, are looking for a Citrix Technology Analyst to join them on a permanent basis. You will be joining their global Infrastructure Technology team working across a range of business-critical projects. The successful candidate will be responsible for supporting their Citrix environment and architecture as they embark on a large-scale cloud migration and standardisation programme. You will work with the Technology team to deliver business solutions and new application deployments. Alongside this you will be providing 3rd line technical support to the business and troubleshooting issues. The ideal candidate will currently be working within Financial Services or a similarly regulated industry. Key requirements: Experience supporting Citrix products is essential (eg XenDesktop, XenApp, Citrix Cloud DaaS) Good understanding of Terraform and ability to work within DevOps environments is critical. Strong knowledge and ability to take a hands-on approach with Azure (Azure Virtual Desktop, Azure Cloud, Azure DevOps Server) Experience working in Financial Services or a highly regulated industry is desirable. This is a great opportunity to join a growing team at a reputable Investment Management organisation. Cornwallis Elt is an Employment Agency & Employment Business and has been listed 3 times in The Sunday Times Virgin Fast Track 100 of the UKs fastest growing private companies, as well as in the Recruitment International Top 250, Top 50 in IT and the Recruiter Fast 50 & Hot 100 reports.
May 16, 2024
Full time
Citrix Technology Analyst - Birmingham - Investment Management, Citrix, Azure, Terraform, Windows Our client, a Birmingham-based Investment Manager, are looking for a Citrix Technology Analyst to join them on a permanent basis. You will be joining their global Infrastructure Technology team working across a range of business-critical projects. The successful candidate will be responsible for supporting their Citrix environment and architecture as they embark on a large-scale cloud migration and standardisation programme. You will work with the Technology team to deliver business solutions and new application deployments. Alongside this you will be providing 3rd line technical support to the business and troubleshooting issues. The ideal candidate will currently be working within Financial Services or a similarly regulated industry. Key requirements: Experience supporting Citrix products is essential (eg XenDesktop, XenApp, Citrix Cloud DaaS) Good understanding of Terraform and ability to work within DevOps environments is critical. Strong knowledge and ability to take a hands-on approach with Azure (Azure Virtual Desktop, Azure Cloud, Azure DevOps Server) Experience working in Financial Services or a highly regulated industry is desirable. This is a great opportunity to join a growing team at a reputable Investment Management organisation. Cornwallis Elt is an Employment Agency & Employment Business and has been listed 3 times in The Sunday Times Virgin Fast Track 100 of the UKs fastest growing private companies, as well as in the Recruitment International Top 250, Top 50 in IT and the Recruiter Fast 50 & Hot 100 reports.
My clientis a trade manufacturer of Aluminium windows and doors looking for someone with strong leadership and technical skills, especially in the window/fenestration industry, preferably working with other businesses. This job is a big deal, so theyneed someone with experience who can fit right in. Salary: £40k - £60k, depending on your experience click apply for full job details
May 16, 2024
Full time
My clientis a trade manufacturer of Aluminium windows and doors looking for someone with strong leadership and technical skills, especially in the window/fenestration industry, preferably working with other businesses. This job is a big deal, so theyneed someone with experience who can fit right in. Salary: £40k - £60k, depending on your experience click apply for full job details
Job Title: Business Support Officer Locations: Southwark, SE1 Contract Type : Temporary (potential to become permanent for right person) Work Pattern: 37 hours per week Start Date: ASAP A new opportunity has become available for an Business Support officer to help with Administration support duties for a new project within a busy local authority on a temporary contract starting ASAP Job Responsibilities - Acts as a first point of contact for all enquiries including those from Members of Parliament, Councillors and stakeholders coming into the Division including ICW and FOIs. Developing effective links and working relationships in order to respond. Responsible for ensuring that these are responded to within the corporate timescales. Reporting to the division on performance against correspondence targets. Contributing to the successful delivery of the Arboricultural Services Contract including ensuring effective contract management through the issuing of works and ensuring the contract is meeting specified schedules. Leads in the rollout of new procedures relating to the Council's business systems, with a particular emphasis on exploiting benefits of IT, providing guidance to senior managers. Responsible for the preparation, presentation of information as and when required including the provision of technical and non-technical reports. Contribute to the management and monitoring of budgets and responsible for processing of payments to contractors. Provides coordination and processing role regarding Divisional finance with regards to the ordering of supplies, raising of purchase orders and the processing of invoices on behalf of service managers. Does this efficiently with a high degree of accuracy and recommends improvements to systems where appropriate. Essential Criteria: Experience undertaking administration work Experience of Microsoft Windows (in particular Word, Excel & Outlook) including Internet Explorer and experience using bespoke applications Experience of dealing with a variety of different stakeholders Experience within a team environment, whilst remaining accountable for own tasks, prioritising workload and working on own initiative Database experience If you are interested in this position and meet the above criteria, please send you CV now for consideration.If you require any additional information regarding the position, please call Ryan at Service Care Solutions on or send an E-Mail to
May 15, 2024
Full time
Job Title: Business Support Officer Locations: Southwark, SE1 Contract Type : Temporary (potential to become permanent for right person) Work Pattern: 37 hours per week Start Date: ASAP A new opportunity has become available for an Business Support officer to help with Administration support duties for a new project within a busy local authority on a temporary contract starting ASAP Job Responsibilities - Acts as a first point of contact for all enquiries including those from Members of Parliament, Councillors and stakeholders coming into the Division including ICW and FOIs. Developing effective links and working relationships in order to respond. Responsible for ensuring that these are responded to within the corporate timescales. Reporting to the division on performance against correspondence targets. Contributing to the successful delivery of the Arboricultural Services Contract including ensuring effective contract management through the issuing of works and ensuring the contract is meeting specified schedules. Leads in the rollout of new procedures relating to the Council's business systems, with a particular emphasis on exploiting benefits of IT, providing guidance to senior managers. Responsible for the preparation, presentation of information as and when required including the provision of technical and non-technical reports. Contribute to the management and monitoring of budgets and responsible for processing of payments to contractors. Provides coordination and processing role regarding Divisional finance with regards to the ordering of supplies, raising of purchase orders and the processing of invoices on behalf of service managers. Does this efficiently with a high degree of accuracy and recommends improvements to systems where appropriate. Essential Criteria: Experience undertaking administration work Experience of Microsoft Windows (in particular Word, Excel & Outlook) including Internet Explorer and experience using bespoke applications Experience of dealing with a variety of different stakeholders Experience within a team environment, whilst remaining accountable for own tasks, prioritising workload and working on own initiative Database experience If you are interested in this position and meet the above criteria, please send you CV now for consideration.If you require any additional information regarding the position, please call Ryan at Service Care Solutions on or send an E-Mail to
Account Director - Partnerships page is loaded Account Director - Partnerships Apply remote type Hybrid locations London time type Full time posted on Posted 2 Days Ago job requisition id JR Hybrid Agency : Havas Play Job Description Summary : Responsible for leadership and overall management of the Client relationship one or multiple accounts. Primary contact to the Client's senior marketing team. Drives long-term business growth targets and has accountability for the budget and planning. Typically reports Group Account Director. Job Description : The Role - Account Director As Account Director you will work as a senior member of the Play delivery team - leading the responses across a variety of clients from Gaming and Entertainment brands , from the brief, to planning and having oversight of the execution. The role will require a great deal of collaboration with strategists , creatives and specialist disciplines as well as overseeing the delivery of multiple cross-function projects at one time. You will build excellent relationships with your clients at the highest level and act as a trusted advisor to them and their other agencies to maximise their partnership , influencer & content opportunities . You will take a senior role in the team with responsibility for first-class creative planning and delivery, leading by example and developing junior team members. You will have excellent knowledge of a range of content disciplines and have a passion to continuously learn and apply new creative thinking to client solutions . A Connector: Quickly being able to build strong, effective relationships and a close rapport with clients at the most senior level engendering a relationship of trusted advisor - supporting planning and strategy teams . Developing new content solutions for clients in response to briefs through the support of more junior members of the team. Ideation & Planning As a n Account Director, you will be the owner of the brief, working with senior team members to create the right team to respond to each brief . You will understand the role of Play 's range of creative solutions and disciplines You will have a detailed understanding of Play 's services Leading the brief response team (and drawing support from senior members of the team as necessary), you will helping generate and lead creative solutions You will build relationships with clients and strategy & planning teams to help spot opportunities for Play You will be capable of inspiring confidence in the right solution for our clients - and able to pitch these solutions in formal and informal environments Campaign Management & Performance: Ensure all project managers and specialisms are working in an integrated and joined up fashion Behave as a leader for activity under your remit Ensure all campaigns are managed and delivered with original strategic concept / idea in mind - take on the role of lead in terms of quality control of this aspect Creative & Production Ability to translate a client request into a clearly defined creative and / or production brief, ensuring all deliverables, objectives and other relevant information is covered within it. Oversee large scale campaigns that require careful management of creative and production resource and resource requests which you will be making in a timely and organised manner with the studio manager Lead responses to brief, pulling in the relevant stakeholders to deliver proposals, ensuring they are feasible and will meet the brief requirements Have an understanding of the production process to be able to anticipate the unique requirements of each project and scope, resource and deliver them within budget Be able to confidently manage clients through the creative and production process, advising them on the best route to deliver success Commercials: Accurate and timely reporting of hours on timesheets An excellent understanding of the Play commercial model as well as up / cross selling opportunities In liaison with the management team , building scopes for all activity driving commercial benefit and up selling whenever viable . Excellent in deal negotiation securing the best outcome for both the client and Play Ensuring all draft contracts are a good representation of the agreed deal with full KPI's built in and the correct contract process is followed Ensuring hours being worked on projects to not exceed the agreed scope and where they do, flag this early for client discussion by the appropriate member of the team Accurate forecasting on client income in liaison with the management team , ensuring any changes and amends are flagged Responsibility for delivering forecasts agreed with the management team Management of client budgets ensuring all resource is sold in and charged for. I solating any opportunity to carry costs within Jump rather than outsourcing to deliver incremental revenue e.g. creative. Management of budgets to include both first-party resource and third-party costs, where relevant. Team Management You will manage members of Play on projects as well as a line manager where required ; prioritise their workload, setting objectives and managing/ facilitating their development where required Developing effective relationships with senior internal colleagues to ensure solutions are used effectively within the overarching client plans Quality control the output of your team on a week by week basis, and provide constructive feedback in a timely fashion Understand team utilization and plan team workloads and resource flexibly to meet workload challenges Ensure strong lines of communication across all lines of work. Collaboration & innovation Positive contribution to the development of a creative culture within Play Work with specialist leads and 3 rd parties to identify new services our clients should be testing and using Ensure strong working relationships with different stakeholders/teams across the business especially with client partners Work with your specialists to produce case studies from your work which will be shared with clients, Play and may be published within trade press and/or entered into awards. Develop strong relationships with relevant media owners, partners, tech, and talent . Work proactively to isolate relevant opportunities for clients outside of briefing windows. Be aware of those within your remit and others around you to ensure you are supportive within the workplace Technical Skills You will need to have an excellent working knowledge of industry and tools and systems and must ensure that more junior members of the team are using them correctly to monitor performance. Who we're looking for: Someone with an infectious energy , positiv ity and can-do attitude People and culture are what makes agencies special and we want someone who is great to work with as part of a like-minded team. Someone with entrepreneurial flare Someone who is prepared to stand up and embrace the challenge Someone with an understanding of all media channels Someone who is p assion ate about Gaming and Entertainment Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Introduce Yourself If you don't find a suitable opening on our Career Site, don't worry! You can still send your resume to us. Founded in 1835 by Charles-Louis Havas, Havas is one of the world's largest global communications groups, with more than 22,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative and entertainment-oriented solutions that support them in their positive transformation. Life at Havas We take great pride in our Havas family. They bring many unique personalities, perspectives and passions to their work. Collaboration is at the core of how we operate, and Havas Villages are the homes we work in. We encourage our people to take advantage of our many opportunities to learn and grow. Through local agency training sessions, our unique global and development programs, we offer our people endless opportunities to explore. Havas Media Network We create the best media experience, capitalizing on the most meaningful media to build more meaningful brands. We know how to connect a client with their target audience - in the context of where they are, through the content they pay attention to. We deliver this expertise through the Mx System, our global operating methodology and strategic planning process, that creates value for our clients by turning consumer intelligence into clear growth targets . click apply for full job details
May 14, 2024
Full time
Account Director - Partnerships page is loaded Account Director - Partnerships Apply remote type Hybrid locations London time type Full time posted on Posted 2 Days Ago job requisition id JR Hybrid Agency : Havas Play Job Description Summary : Responsible for leadership and overall management of the Client relationship one or multiple accounts. Primary contact to the Client's senior marketing team. Drives long-term business growth targets and has accountability for the budget and planning. Typically reports Group Account Director. Job Description : The Role - Account Director As Account Director you will work as a senior member of the Play delivery team - leading the responses across a variety of clients from Gaming and Entertainment brands , from the brief, to planning and having oversight of the execution. The role will require a great deal of collaboration with strategists , creatives and specialist disciplines as well as overseeing the delivery of multiple cross-function projects at one time. You will build excellent relationships with your clients at the highest level and act as a trusted advisor to them and their other agencies to maximise their partnership , influencer & content opportunities . You will take a senior role in the team with responsibility for first-class creative planning and delivery, leading by example and developing junior team members. You will have excellent knowledge of a range of content disciplines and have a passion to continuously learn and apply new creative thinking to client solutions . A Connector: Quickly being able to build strong, effective relationships and a close rapport with clients at the most senior level engendering a relationship of trusted advisor - supporting planning and strategy teams . Developing new content solutions for clients in response to briefs through the support of more junior members of the team. Ideation & Planning As a n Account Director, you will be the owner of the brief, working with senior team members to create the right team to respond to each brief . You will understand the role of Play 's range of creative solutions and disciplines You will have a detailed understanding of Play 's services Leading the brief response team (and drawing support from senior members of the team as necessary), you will helping generate and lead creative solutions You will build relationships with clients and strategy & planning teams to help spot opportunities for Play You will be capable of inspiring confidence in the right solution for our clients - and able to pitch these solutions in formal and informal environments Campaign Management & Performance: Ensure all project managers and specialisms are working in an integrated and joined up fashion Behave as a leader for activity under your remit Ensure all campaigns are managed and delivered with original strategic concept / idea in mind - take on the role of lead in terms of quality control of this aspect Creative & Production Ability to translate a client request into a clearly defined creative and / or production brief, ensuring all deliverables, objectives and other relevant information is covered within it. Oversee large scale campaigns that require careful management of creative and production resource and resource requests which you will be making in a timely and organised manner with the studio manager Lead responses to brief, pulling in the relevant stakeholders to deliver proposals, ensuring they are feasible and will meet the brief requirements Have an understanding of the production process to be able to anticipate the unique requirements of each project and scope, resource and deliver them within budget Be able to confidently manage clients through the creative and production process, advising them on the best route to deliver success Commercials: Accurate and timely reporting of hours on timesheets An excellent understanding of the Play commercial model as well as up / cross selling opportunities In liaison with the management team , building scopes for all activity driving commercial benefit and up selling whenever viable . Excellent in deal negotiation securing the best outcome for both the client and Play Ensuring all draft contracts are a good representation of the agreed deal with full KPI's built in and the correct contract process is followed Ensuring hours being worked on projects to not exceed the agreed scope and where they do, flag this early for client discussion by the appropriate member of the team Accurate forecasting on client income in liaison with the management team , ensuring any changes and amends are flagged Responsibility for delivering forecasts agreed with the management team Management of client budgets ensuring all resource is sold in and charged for. I solating any opportunity to carry costs within Jump rather than outsourcing to deliver incremental revenue e.g. creative. Management of budgets to include both first-party resource and third-party costs, where relevant. Team Management You will manage members of Play on projects as well as a line manager where required ; prioritise their workload, setting objectives and managing/ facilitating their development where required Developing effective relationships with senior internal colleagues to ensure solutions are used effectively within the overarching client plans Quality control the output of your team on a week by week basis, and provide constructive feedback in a timely fashion Understand team utilization and plan team workloads and resource flexibly to meet workload challenges Ensure strong lines of communication across all lines of work. Collaboration & innovation Positive contribution to the development of a creative culture within Play Work with specialist leads and 3 rd parties to identify new services our clients should be testing and using Ensure strong working relationships with different stakeholders/teams across the business especially with client partners Work with your specialists to produce case studies from your work which will be shared with clients, Play and may be published within trade press and/or entered into awards. Develop strong relationships with relevant media owners, partners, tech, and talent . Work proactively to isolate relevant opportunities for clients outside of briefing windows. Be aware of those within your remit and others around you to ensure you are supportive within the workplace Technical Skills You will need to have an excellent working knowledge of industry and tools and systems and must ensure that more junior members of the team are using them correctly to monitor performance. Who we're looking for: Someone with an infectious energy , positiv ity and can-do attitude People and culture are what makes agencies special and we want someone who is great to work with as part of a like-minded team. Someone with entrepreneurial flare Someone who is prepared to stand up and embrace the challenge Someone with an understanding of all media channels Someone who is p assion ate about Gaming and Entertainment Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Introduce Yourself If you don't find a suitable opening on our Career Site, don't worry! You can still send your resume to us. Founded in 1835 by Charles-Louis Havas, Havas is one of the world's largest global communications groups, with more than 22,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative and entertainment-oriented solutions that support them in their positive transformation. Life at Havas We take great pride in our Havas family. They bring many unique personalities, perspectives and passions to their work. Collaboration is at the core of how we operate, and Havas Villages are the homes we work in. We encourage our people to take advantage of our many opportunities to learn and grow. Through local agency training sessions, our unique global and development programs, we offer our people endless opportunities to explore. Havas Media Network We create the best media experience, capitalizing on the most meaningful media to build more meaningful brands. We know how to connect a client with their target audience - in the context of where they are, through the content they pay attention to. We deliver this expertise through the Mx System, our global operating methodology and strategic planning process, that creates value for our clients by turning consumer intelligence into clear growth targets . click apply for full job details
KAYE - A subsidiary of Amphenol have an exciting opportunity for a Sales Project Manager to join their team. Location: Taunton, UK (Hybrid) Salary: Competitive Job Type: Full-time, Permanent About Us: Amphenol is one of the largest manufacturers of interconnect products in the world. The company designs, manufactures and markets electrical, electronic and fiber optic connectors, coaxial and flat ribbon cable and interconnect systems. Kaye, as a subsidiary of Amphenol, has been at the forefront of high accuracy process measurement for more than 60 years. For applications from thermal process validation and environmental monitoring to sensor calibration, Kaye technology has provided the most accurate and user-friendly measuring systems available in the market today. Kaye equipment has become the standard for helping customers increase validation process efficiency and document the results. Sales Project Manager - The Role: LabWatch product line is expanding its team and is seeking a Sales Project Manager to liaise between EU Account Managers, Regional customers, and work closely with the US based Application team. The LabWatch Sales Project Manager will provide required local commercial and technical support for the EU team, and act as the point person to handle all quote reviews, and local contract negotiations. This is a hybrid role based in Taunton, and it will involve travel as part of the job, potentially throughout the UK, Ireland, and Germany, where the Kaye head office is located. Please note that applicants must have the right to work in the UK. There are no sponsorship opportunities available for this role. Sales Project Manager - Key Responsibilities: - Conducting and management of professional technical consulting for key projects and customers - Establish and drive challenging and complex customer projects as a project leader Interface project requirements with Global Monitoring Project Management team in US - Manage expenditures and region profitability of monitoring solution business - Acquisition of projects and clients in GxP regarded industry segments of Pharma, Food, - Biotech in the regions, with cooperation of EU Account Managers - Managing technical and commercial support of existing customers and sales partners; Communicate new products, services, and other developments to existing and potential accounts - Interface with local Sales, Customer Service, Marketing, Finance, Production, and R&D functions - Closely working with marketing to enlarge the presence of EMEA KAYE monitoring solutions; - Preparing and conducting sales presentations; Participation, planning and execution of trade fairs and digital events - Participation and assistance in New Product Development (NPD) and New Production Introduction (NPI) Sales Project Manager - You: - Must have the right to work in the UK - Bachelor's degree in Engineering or equivalent - 5+ years in a project management role - Proven industrial technical understanding and expertise in instrumentation, process automation and validation - Knowledge and experience in IT (Windows/Linux, On-premises/Cloud) and industrial automation, familiar with typical SCADA system and its application system such as building management system, environment monitoring system are highly desirable - High level of interpersonal and excellent cross-functional and intercultural communication skills required - Intrinsic motivation, positive manner and be able to prioritise, multi-task, and work in a fast paced, changing environment - Critical thinking, customer driven, team spirit as well as goal- and solution-oriented action - Professional commitment to customer satisfaction - Computer literacy in Microsoft Office (Word, Excel, and PowerPoint) is required - Industry knowledge/experience in Pharmaceutical and BioTech Thermal Validation is a bonus Sales Project Manager - Benefits: - 26 days holiday + 8 public holidays - Bonus Plan Application Process: Please note that applicants must have the right to work in the UK . There are no sponsorship opportunities available for this role. To submit your application for this exciting Sales Project Manager opportunity, please click 'Apply' now.
May 13, 2024
Full time
KAYE - A subsidiary of Amphenol have an exciting opportunity for a Sales Project Manager to join their team. Location: Taunton, UK (Hybrid) Salary: Competitive Job Type: Full-time, Permanent About Us: Amphenol is one of the largest manufacturers of interconnect products in the world. The company designs, manufactures and markets electrical, electronic and fiber optic connectors, coaxial and flat ribbon cable and interconnect systems. Kaye, as a subsidiary of Amphenol, has been at the forefront of high accuracy process measurement for more than 60 years. For applications from thermal process validation and environmental monitoring to sensor calibration, Kaye technology has provided the most accurate and user-friendly measuring systems available in the market today. Kaye equipment has become the standard for helping customers increase validation process efficiency and document the results. Sales Project Manager - The Role: LabWatch product line is expanding its team and is seeking a Sales Project Manager to liaise between EU Account Managers, Regional customers, and work closely with the US based Application team. The LabWatch Sales Project Manager will provide required local commercial and technical support for the EU team, and act as the point person to handle all quote reviews, and local contract negotiations. This is a hybrid role based in Taunton, and it will involve travel as part of the job, potentially throughout the UK, Ireland, and Germany, where the Kaye head office is located. Please note that applicants must have the right to work in the UK. There are no sponsorship opportunities available for this role. Sales Project Manager - Key Responsibilities: - Conducting and management of professional technical consulting for key projects and customers - Establish and drive challenging and complex customer projects as a project leader Interface project requirements with Global Monitoring Project Management team in US - Manage expenditures and region profitability of monitoring solution business - Acquisition of projects and clients in GxP regarded industry segments of Pharma, Food, - Biotech in the regions, with cooperation of EU Account Managers - Managing technical and commercial support of existing customers and sales partners; Communicate new products, services, and other developments to existing and potential accounts - Interface with local Sales, Customer Service, Marketing, Finance, Production, and R&D functions - Closely working with marketing to enlarge the presence of EMEA KAYE monitoring solutions; - Preparing and conducting sales presentations; Participation, planning and execution of trade fairs and digital events - Participation and assistance in New Product Development (NPD) and New Production Introduction (NPI) Sales Project Manager - You: - Must have the right to work in the UK - Bachelor's degree in Engineering or equivalent - 5+ years in a project management role - Proven industrial technical understanding and expertise in instrumentation, process automation and validation - Knowledge and experience in IT (Windows/Linux, On-premises/Cloud) and industrial automation, familiar with typical SCADA system and its application system such as building management system, environment monitoring system are highly desirable - High level of interpersonal and excellent cross-functional and intercultural communication skills required - Intrinsic motivation, positive manner and be able to prioritise, multi-task, and work in a fast paced, changing environment - Critical thinking, customer driven, team spirit as well as goal- and solution-oriented action - Professional commitment to customer satisfaction - Computer literacy in Microsoft Office (Word, Excel, and PowerPoint) is required - Industry knowledge/experience in Pharmaceutical and BioTech Thermal Validation is a bonus Sales Project Manager - Benefits: - 26 days holiday + 8 public holidays - Bonus Plan Application Process: Please note that applicants must have the right to work in the UK . There are no sponsorship opportunities available for this role. To submit your application for this exciting Sales Project Manager opportunity, please click 'Apply' now.
You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Some of the projects we have supported include the digitising of The Open golf tournament and applying Formula 1 technology to support medical staff at University Hospitals Leicester. Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first. We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as "DO Diversity", aim to create a space for us to learn and get involved in building a truly diverse environment. Our Culture & Ethnicity Network gives our colleagues a platform to share their various backgrounds; Our NINGEN programme allows the new generation of NTT DATA employees around the world to connect and shape the future of our organisation and the "City Gives Back" allows us to support our local community that has been affected by the COVID-19 pandemic...and much more! You will be working as Part of a team of Desktop Specialists, in a shared services team. The role will require you to work on multiple clients. The Desktop Specialist - Packaging and Virtualisation role is responsible for effectively and efficiently providing desktop Application Packaging in App-V, SCCM and scripting. You will have a good working knowledge of the Windows OS environment, Office and basic network knowledge, supported by an IT qualifications. You will also be comfortable with working remotely to support users. You will have experience of working in a Desktop environment and have excellent customer skills. You will be capable of managing your work time, be able to resolve IT queries following logical analysis, work as part of a team, have a 'can-do' attitude and complete calls / tasks by agreed deadlines. You will act as an escalation point to the 3rd line engineers and provide guidance and knowledge transfer. You will have a proven track record in application packaging in an enterprise environment. You will have experience of administering virtual machines and a basic level of Azure IaaS experience. The successful candidate will need an understanding of ITIL methodology, excellent administration and communication skills. Responsibilities: Technical • Application packaging and deployment mechanisms, such as SCCM and Intune. • Managing Windows 10 virtual machines on a VMware and Azure platform. • Desktop Application Services including but not limited to - electronic software distribution, patch management, image management, application packaging, mobile device and application management, virtualization. • Security including but not limited to - antivirus, antimalware, antispyware, encryption, single sign on. • Complete Laptop, Desktop builds and setup prior to deployment to the user • Provide remote support for deployment of new equipment or resolution of faulty equipment • Assist multiple accounts in project work as and when required. • Provide a reliable and knowledgeable source of information on IT hardware, software and working practice. • Conduct proactive management of customer environment, identifying potential improvements to deliver increased stability, availability and performance. • Keep abreast of new developments in software, hardware and virtualisation. Administrative • Excellent written and verbal communication skills in English. • Managing Incidents, Problems, Requests and Changes in line with ITIL best practice and ensuring that agreed SLA's and KPI's for the service are maintained. • Liaise with onsite and offshore NTT DATA colleagues, CLIENT teams, and 3rd parties in ensuring quality service is delivered to CLIENT, and bring failing requests to the attention of the Desktop Team Leaders. • Develop sound knowledge of all IT processes. • Ensure that all legal and legislative requirements in relation to IT are adhered to and followed. • On an on-going basis, identify activities that can be performed by 1st and 2nd line support - document and hand-over detailed instructions to the NTT DATA Service Desk. • Conduct health checks and reporting. • Ensure day-to-day activities and processes are documented and uploaded on a central repository (adopted by the service) and shared with other NTT DATA colleagues. • Maintain and update the knowledge base and other tools on a regular basis - detailing known issues & their work-around detailing common/recurring issues & resolution steps • Strictly adhere to NTT DATA and Client policies, processes and guidelines - including timesheet submission, leave communication/logging, the Security Management Plan etc. • Maintenance of records and documentation. Customer / User • Manage the handling and communication between the Company user base and Service Desk process from initial point of contact through to notification of resolution. • Contribute towards Continual Service Improvement by delivering the actions of the Continual Service Improvement Plan and contribute towards the development and revision of the plan managed by the NTT DATA Service Delivery Manager. • Understand the applicable scope, roles and responsibilities detailed in the contract and carry out the outlined activities efficiently on a day-to-day basis. • Participate in cross-training sessions across NTT DATA supported services and develop skills to enable support of other services. • Participate in project meetings and provide operational inputs and consultancy. Ensure operational requirements are delivered and formal hand-over is completed before projects go live • Highlight any operational risks, concerns or issues to the NTT DATA Service Delivery Manager or Team Lead as early as possible Other reasonable duties as determined from time to time Skills required - please list technical or soft skills required from the candidates Essential Criteria: • Comprehensive experience of desktop deployment and support - Packaging • Detailed technical knowledge of application packaging, gained in a hands-on technical support role. o MSI Packaging o App-V packaging (advantageous) o Scripting • Solid understanding of Active Directory, DNS and Group Policy. • Office 365 Applications • Experience of working in an ITIL environment • Experience of working with 3rd party vendors to resolve incidents • Knowledge of Antivirus / Malware tools • VPN technologies and remote working requirements. • Proactively liaising with users in non-technical manner. • Managing difficult users and stakholders. Desirable Criteria: • Microsoft certifications for Windows 10, Office 365 and SCCM • macOS knowledge • Application packaging experience • Knowledge on management of Virtual Desktops (Citrix preferred) • ITIL v3 Foundation is desirable Experience: Experience within a similar customer focused role. Attributes • Demonstrate practical knowledge and problem-solving strategies • Contribute to the continual improvement plan of the department • Focus on professionalism, be 'the best'. • Focus on communication. • Be an efficient, flexible, reliable and continuously improving local technical resource in support of Business Units use, exploitation and development of IT.
Sep 24, 2022
Full time
You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Some of the projects we have supported include the digitising of The Open golf tournament and applying Formula 1 technology to support medical staff at University Hospitals Leicester. Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first. We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as "DO Diversity", aim to create a space for us to learn and get involved in building a truly diverse environment. Our Culture & Ethnicity Network gives our colleagues a platform to share their various backgrounds; Our NINGEN programme allows the new generation of NTT DATA employees around the world to connect and shape the future of our organisation and the "City Gives Back" allows us to support our local community that has been affected by the COVID-19 pandemic...and much more! You will be working as Part of a team of Desktop Specialists, in a shared services team. The role will require you to work on multiple clients. The Desktop Specialist - Packaging and Virtualisation role is responsible for effectively and efficiently providing desktop Application Packaging in App-V, SCCM and scripting. You will have a good working knowledge of the Windows OS environment, Office and basic network knowledge, supported by an IT qualifications. You will also be comfortable with working remotely to support users. You will have experience of working in a Desktop environment and have excellent customer skills. You will be capable of managing your work time, be able to resolve IT queries following logical analysis, work as part of a team, have a 'can-do' attitude and complete calls / tasks by agreed deadlines. You will act as an escalation point to the 3rd line engineers and provide guidance and knowledge transfer. You will have a proven track record in application packaging in an enterprise environment. You will have experience of administering virtual machines and a basic level of Azure IaaS experience. The successful candidate will need an understanding of ITIL methodology, excellent administration and communication skills. Responsibilities: Technical • Application packaging and deployment mechanisms, such as SCCM and Intune. • Managing Windows 10 virtual machines on a VMware and Azure platform. • Desktop Application Services including but not limited to - electronic software distribution, patch management, image management, application packaging, mobile device and application management, virtualization. • Security including but not limited to - antivirus, antimalware, antispyware, encryption, single sign on. • Complete Laptop, Desktop builds and setup prior to deployment to the user • Provide remote support for deployment of new equipment or resolution of faulty equipment • Assist multiple accounts in project work as and when required. • Provide a reliable and knowledgeable source of information on IT hardware, software and working practice. • Conduct proactive management of customer environment, identifying potential improvements to deliver increased stability, availability and performance. • Keep abreast of new developments in software, hardware and virtualisation. Administrative • Excellent written and verbal communication skills in English. • Managing Incidents, Problems, Requests and Changes in line with ITIL best practice and ensuring that agreed SLA's and KPI's for the service are maintained. • Liaise with onsite and offshore NTT DATA colleagues, CLIENT teams, and 3rd parties in ensuring quality service is delivered to CLIENT, and bring failing requests to the attention of the Desktop Team Leaders. • Develop sound knowledge of all IT processes. • Ensure that all legal and legislative requirements in relation to IT are adhered to and followed. • On an on-going basis, identify activities that can be performed by 1st and 2nd line support - document and hand-over detailed instructions to the NTT DATA Service Desk. • Conduct health checks and reporting. • Ensure day-to-day activities and processes are documented and uploaded on a central repository (adopted by the service) and shared with other NTT DATA colleagues. • Maintain and update the knowledge base and other tools on a regular basis - detailing known issues & their work-around detailing common/recurring issues & resolution steps • Strictly adhere to NTT DATA and Client policies, processes and guidelines - including timesheet submission, leave communication/logging, the Security Management Plan etc. • Maintenance of records and documentation. Customer / User • Manage the handling and communication between the Company user base and Service Desk process from initial point of contact through to notification of resolution. • Contribute towards Continual Service Improvement by delivering the actions of the Continual Service Improvement Plan and contribute towards the development and revision of the plan managed by the NTT DATA Service Delivery Manager. • Understand the applicable scope, roles and responsibilities detailed in the contract and carry out the outlined activities efficiently on a day-to-day basis. • Participate in cross-training sessions across NTT DATA supported services and develop skills to enable support of other services. • Participate in project meetings and provide operational inputs and consultancy. Ensure operational requirements are delivered and formal hand-over is completed before projects go live • Highlight any operational risks, concerns or issues to the NTT DATA Service Delivery Manager or Team Lead as early as possible Other reasonable duties as determined from time to time Skills required - please list technical or soft skills required from the candidates Essential Criteria: • Comprehensive experience of desktop deployment and support - Packaging • Detailed technical knowledge of application packaging, gained in a hands-on technical support role. o MSI Packaging o App-V packaging (advantageous) o Scripting • Solid understanding of Active Directory, DNS and Group Policy. • Office 365 Applications • Experience of working in an ITIL environment • Experience of working with 3rd party vendors to resolve incidents • Knowledge of Antivirus / Malware tools • VPN technologies and remote working requirements. • Proactively liaising with users in non-technical manner. • Managing difficult users and stakholders. Desirable Criteria: • Microsoft certifications for Windows 10, Office 365 and SCCM • macOS knowledge • Application packaging experience • Knowledge on management of Virtual Desktops (Citrix preferred) • ITIL v3 Foundation is desirable Experience: Experience within a similar customer focused role. Attributes • Demonstrate practical knowledge and problem-solving strategies • Contribute to the continual improvement plan of the department • Focus on professionalism, be 'the best'. • Focus on communication. • Be an efficient, flexible, reliable and continuously improving local technical resource in support of Business Units use, exploitation and development of IT.
Company: Finning International Inc. Number of Openings: 1 Worker Type: Permanent Position Overview: The Developer, Workday, will be a key member of the HCM Global Practice team. The primary responsibility of the Senior Developer, Workday is to facilitate, via Workday development tools and integrated translation tools, the conversion of data files including implementation of end-to-end data flow. This position will work closely with project managers, business services leads, other technical developers/integrations specialists, external companies (example Kronos, SAP, banks) and the enterprise architects. This individual will direct resources, prioritize workload, monitor system performance and provide expertise on Workday development, integration and knowledge management related matters. Job Description: Major Job Functions: Directs the architecture, design, delivery, governance, and support of Workday developed solutions including Workday Studio developed solutions and integrations with non-Workday systems. Work closely with internal customers on Workday development and integration requirements Assist in work sessions with business service leads and stakeholders to design, provide, and test Workday and interface solutions, and have the responsibility to document and confirm solutions readiness for presentation to Change Advisory Board for deployment approvals. Provide regional and global guidance and support. Identify opportunities through technical changes that will improve existing applications and processesAccountability: Work collaboratively with Business Service Leader, Service Lead, Project Teams, and Business leads in the design, development and implementation of programs, policies and strategies to meet business needs and program goals. Provide expertise, consultation, and coaching. Develop strategies, programs and processes to support Workday development and integrated processing between Workday and non-Workday applications; support interface applications and manage performance including SLA's agreed, support tools, support service review approaches and processes. Assist in the deployment of programs, tools and processes by providing consultation and support to Business Service Leader, HCM Global Practice Lead, and other DITOE Directors and managers Proactively identify process enhancement opportunities using native Workday development tools and work with HCM Global Practice Lead to prioritize the opportunities within the HCM team and with other DITOE leaders Facilitates governance model to gain alignment and approval on roadmap, projects and changes. Working closely with the enterprise architectural and project teams to ensure standards are enforced according to the governance model. Monitor interfaces for optimal performance. Analyze issues and take appropriate corrective action if performance issues are identified. Perform thorough QA testing to ensure all interfaces are at the highest availability and quality. Define scope, develop work plans, track status, and provide regular reports on progress and any issues.Must-Have Skills: 3-5 years hands on experience using Workday native development tools, including Workday Studio 5-10 years total experience working in medium to large IT organizations Professional degree in related Business and/or IT discipline 5+ years progressively responsible, professional IT experience designing, programming, maintaining, and optimizing system interfaces. 5+ years' experience with interface engines; which ideally includes 1-3 years' experience with IBM Websphere Message Broker & MQ or Dell Boomi. Experience in the development of complex, real-time interfaces in a TCP/IP environment. 5+ years of data transformation knowledgeNice-to-Have Skills: Demonstrated experience using Workday Extend Workday native development tools, including Workday Studio Knowledge of enterprise integration patterns, SOA, REST, SOAP, XML, JSON, FTP, JMS, Javascript, Java and/or Groovy, Dell Boomi, WebSphere Message Broker & MQ, SQL Understanding and experience with Cloud based technologies (iPaaS, SaaS, IaaS) and design techniques. Experience with ERP programs and architecture (Infor M3, SAP) Competency in TCP/IP networking, Windows OS and SoftwareSkills to excel in the role: Demonstrated expertise in using Workday native development tools including Workday Studio, to develop custom functionality with an organization's Workday tenant Strong focus on service and working in a service delivery environment Strong influencing skills and teamwork skills Excellent verbal and written communication skills; delivers engaging, informative, and well thought out presentations Analytical abilities, strong judgment and management skills, ability to work effectively with Business and IT Leaders. Strong critical thinking skills Ability to analyze large datasets and make metrics based recommendations to management. Demonstrated ability to use multi-media approaches to communicate to a wide and decentralized audience. Outcome Focus - experience with outcome-oriented planning and implementation; respects schedules and works as part of a team to meet schedule milestones Team Focus - understands team dynamics and works extremely well on a team Communication - effective and efficient verbal and written communication skills: good listener Ability to determine and transform client needs/strategies into suitable solutions Projects - experience working on global project teams using both agile and waterfall methodologies Creative problem solving - can view issues from a big picture perspective as well as apply attention to details Flexibility - ability to prioritize and self-manage tasks in a fluid and fast paced environment; including modifying work schedule when required to accommodate global teams Ability to determine data sets required for solutionsWe are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities
Sep 18, 2022
Full time
Company: Finning International Inc. Number of Openings: 1 Worker Type: Permanent Position Overview: The Developer, Workday, will be a key member of the HCM Global Practice team. The primary responsibility of the Senior Developer, Workday is to facilitate, via Workday development tools and integrated translation tools, the conversion of data files including implementation of end-to-end data flow. This position will work closely with project managers, business services leads, other technical developers/integrations specialists, external companies (example Kronos, SAP, banks) and the enterprise architects. This individual will direct resources, prioritize workload, monitor system performance and provide expertise on Workday development, integration and knowledge management related matters. Job Description: Major Job Functions: Directs the architecture, design, delivery, governance, and support of Workday developed solutions including Workday Studio developed solutions and integrations with non-Workday systems. Work closely with internal customers on Workday development and integration requirements Assist in work sessions with business service leads and stakeholders to design, provide, and test Workday and interface solutions, and have the responsibility to document and confirm solutions readiness for presentation to Change Advisory Board for deployment approvals. Provide regional and global guidance and support. Identify opportunities through technical changes that will improve existing applications and processesAccountability: Work collaboratively with Business Service Leader, Service Lead, Project Teams, and Business leads in the design, development and implementation of programs, policies and strategies to meet business needs and program goals. Provide expertise, consultation, and coaching. Develop strategies, programs and processes to support Workday development and integrated processing between Workday and non-Workday applications; support interface applications and manage performance including SLA's agreed, support tools, support service review approaches and processes. Assist in the deployment of programs, tools and processes by providing consultation and support to Business Service Leader, HCM Global Practice Lead, and other DITOE Directors and managers Proactively identify process enhancement opportunities using native Workday development tools and work with HCM Global Practice Lead to prioritize the opportunities within the HCM team and with other DITOE leaders Facilitates governance model to gain alignment and approval on roadmap, projects and changes. Working closely with the enterprise architectural and project teams to ensure standards are enforced according to the governance model. Monitor interfaces for optimal performance. Analyze issues and take appropriate corrective action if performance issues are identified. Perform thorough QA testing to ensure all interfaces are at the highest availability and quality. Define scope, develop work plans, track status, and provide regular reports on progress and any issues.Must-Have Skills: 3-5 years hands on experience using Workday native development tools, including Workday Studio 5-10 years total experience working in medium to large IT organizations Professional degree in related Business and/or IT discipline 5+ years progressively responsible, professional IT experience designing, programming, maintaining, and optimizing system interfaces. 5+ years' experience with interface engines; which ideally includes 1-3 years' experience with IBM Websphere Message Broker & MQ or Dell Boomi. Experience in the development of complex, real-time interfaces in a TCP/IP environment. 5+ years of data transformation knowledgeNice-to-Have Skills: Demonstrated experience using Workday Extend Workday native development tools, including Workday Studio Knowledge of enterprise integration patterns, SOA, REST, SOAP, XML, JSON, FTP, JMS, Javascript, Java and/or Groovy, Dell Boomi, WebSphere Message Broker & MQ, SQL Understanding and experience with Cloud based technologies (iPaaS, SaaS, IaaS) and design techniques. Experience with ERP programs and architecture (Infor M3, SAP) Competency in TCP/IP networking, Windows OS and SoftwareSkills to excel in the role: Demonstrated expertise in using Workday native development tools including Workday Studio, to develop custom functionality with an organization's Workday tenant Strong focus on service and working in a service delivery environment Strong influencing skills and teamwork skills Excellent verbal and written communication skills; delivers engaging, informative, and well thought out presentations Analytical abilities, strong judgment and management skills, ability to work effectively with Business and IT Leaders. Strong critical thinking skills Ability to analyze large datasets and make metrics based recommendations to management. Demonstrated ability to use multi-media approaches to communicate to a wide and decentralized audience. Outcome Focus - experience with outcome-oriented planning and implementation; respects schedules and works as part of a team to meet schedule milestones Team Focus - understands team dynamics and works extremely well on a team Communication - effective and efficient verbal and written communication skills: good listener Ability to determine and transform client needs/strategies into suitable solutions Projects - experience working on global project teams using both agile and waterfall methodologies Creative problem solving - can view issues from a big picture perspective as well as apply attention to details Flexibility - ability to prioritize and self-manage tasks in a fluid and fast paced environment; including modifying work schedule when required to accommodate global teams Ability to determine data sets required for solutionsWe are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities
Company: Finning International Inc. Number of Openings: 1 Worker Type: Permanent Position Overview: The Developer, Workday, will be a key member of the HCM Global Practice team. The primary responsibility of the Senior Developer, Workday is to facilitate, via Workday development tools and integrated translation tools, the conversion of data files including implementation of end-to-end data flow. This position will work closely with project managers, business services leads, other technical developers/integrations specialists, external companies (example Kronos, SAP, banks) and the enterprise architects. This individual will direct resources, prioritize workload, monitor system performance and provide expertise on Workday development, integration and knowledge management related matters. Job Description: Major Job Functions: Directs the architecture, design, delivery, governance, and support of Workday developed solutions including Workday Studio developed solutions and integrations with non-Workday systems. Work closely with internal customers on Workday development and integration requirements Assist in work sessions with business service leads and stakeholders to design, provide, and test Workday and interface solutions, and have the responsibility to document and confirm solutions readiness for presentation to Change Advisory Board for deployment approvals. Provide regional and global guidance and support. Identify opportunities through technical changes that will improve existing applications and processesAccountability: Work collaboratively with Business Service Leader, Service Lead, Project Teams, and Business leads in the design, development and implementation of programs, policies and strategies to meet business needs and program goals. Provide expertise, consultation, and coaching. Develop strategies, programs and processes to support Workday development and integrated processing between Workday and non-Workday applications; support interface applications and manage performance including SLA's agreed, support tools, support service review approaches and processes. Assist in the deployment of programs, tools and processes by providing consultation and support to Business Service Leader, HCM Global Practice Lead, and other DITOE Directors and managers Proactively identify process enhancement opportunities using native Workday development tools and work with HCM Global Practice Lead to prioritize the opportunities within the HCM team and with other DITOE leaders Facilitates governance model to gain alignment and approval on roadmap, projects and changes. Working closely with the enterprise architectural and project teams to ensure standards are enforced according to the governance model. Monitor interfaces for optimal performance. Analyze issues and take appropriate corrective action if performance issues are identified. Perform thorough QA testing to ensure all interfaces are at the highest availability and quality. Define scope, develop work plans, track status, and provide regular reports on progress and any issues.Must-Have Skills: 3-5 years hands on experience using Workday native development tools, including Workday Studio 5-10 years total experience working in medium to large IT organizations Professional degree in related Business and/or IT discipline 5+ years progressively responsible, professional IT experience designing, programming, maintaining, and optimizing system interfaces. 5+ years' experience with interface engines; which ideally includes 1-3 years' experience with IBM Websphere Message Broker & MQ or Dell Boomi. Experience in the development of complex, real-time interfaces in a TCP/IP environment. 5+ years of data transformation knowledgeNice-to-Have Skills: Demonstrated experience using Workday Extend Workday native development tools, including Workday Studio Knowledge of enterprise integration patterns, SOA, REST, SOAP, XML, JSON, FTP, JMS, Javascript, Java and/or Groovy, Dell Boomi, WebSphere Message Broker & MQ, SQL Understanding and experience with Cloud based technologies (iPaaS, SaaS, IaaS) and design techniques. Experience with ERP programs and architecture (Infor M3, SAP) Competency in TCP/IP networking, Windows OS and SoftwareSkills to excel in the role: Demonstrated expertise in using Workday native development tools including Workday Studio, to develop custom functionality with an organization's Workday tenant Strong focus on service and working in a service delivery environment Strong influencing skills and teamwork skills Excellent verbal and written communication skills; delivers engaging, informative, and well thought out presentations Analytical abilities, strong judgment and management skills, ability to work effectively with Business and IT Leaders. Strong critical thinking skills Ability to analyze large datasets and make metrics based recommendations to management. Demonstrated ability to use multi-media approaches to communicate to a wide and decentralized audience. Outcome Focus - experience with outcome-oriented planning and implementation; respects schedules and works as part of a team to meet schedule milestones Team Focus - understands team dynamics and works extremely well on a team Communication - effective and efficient verbal and written communication skills: good listener Ability to determine and transform client needs/strategies into suitable solutions Projects - experience working on global project teams using both agile and waterfall methodologies Creative problem solving - can view issues from a big picture perspective as well as apply attention to details Flexibility - ability to prioritize and self-manage tasks in a fluid and fast paced environment; including modifying work schedule when required to accommodate global teams Ability to determine data sets required for solutionsWe are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities
Sep 18, 2022
Full time
Company: Finning International Inc. Number of Openings: 1 Worker Type: Permanent Position Overview: The Developer, Workday, will be a key member of the HCM Global Practice team. The primary responsibility of the Senior Developer, Workday is to facilitate, via Workday development tools and integrated translation tools, the conversion of data files including implementation of end-to-end data flow. This position will work closely with project managers, business services leads, other technical developers/integrations specialists, external companies (example Kronos, SAP, banks) and the enterprise architects. This individual will direct resources, prioritize workload, monitor system performance and provide expertise on Workday development, integration and knowledge management related matters. Job Description: Major Job Functions: Directs the architecture, design, delivery, governance, and support of Workday developed solutions including Workday Studio developed solutions and integrations with non-Workday systems. Work closely with internal customers on Workday development and integration requirements Assist in work sessions with business service leads and stakeholders to design, provide, and test Workday and interface solutions, and have the responsibility to document and confirm solutions readiness for presentation to Change Advisory Board for deployment approvals. Provide regional and global guidance and support. Identify opportunities through technical changes that will improve existing applications and processesAccountability: Work collaboratively with Business Service Leader, Service Lead, Project Teams, and Business leads in the design, development and implementation of programs, policies and strategies to meet business needs and program goals. Provide expertise, consultation, and coaching. Develop strategies, programs and processes to support Workday development and integrated processing between Workday and non-Workday applications; support interface applications and manage performance including SLA's agreed, support tools, support service review approaches and processes. Assist in the deployment of programs, tools and processes by providing consultation and support to Business Service Leader, HCM Global Practice Lead, and other DITOE Directors and managers Proactively identify process enhancement opportunities using native Workday development tools and work with HCM Global Practice Lead to prioritize the opportunities within the HCM team and with other DITOE leaders Facilitates governance model to gain alignment and approval on roadmap, projects and changes. Working closely with the enterprise architectural and project teams to ensure standards are enforced according to the governance model. Monitor interfaces for optimal performance. Analyze issues and take appropriate corrective action if performance issues are identified. Perform thorough QA testing to ensure all interfaces are at the highest availability and quality. Define scope, develop work plans, track status, and provide regular reports on progress and any issues.Must-Have Skills: 3-5 years hands on experience using Workday native development tools, including Workday Studio 5-10 years total experience working in medium to large IT organizations Professional degree in related Business and/or IT discipline 5+ years progressively responsible, professional IT experience designing, programming, maintaining, and optimizing system interfaces. 5+ years' experience with interface engines; which ideally includes 1-3 years' experience with IBM Websphere Message Broker & MQ or Dell Boomi. Experience in the development of complex, real-time interfaces in a TCP/IP environment. 5+ years of data transformation knowledgeNice-to-Have Skills: Demonstrated experience using Workday Extend Workday native development tools, including Workday Studio Knowledge of enterprise integration patterns, SOA, REST, SOAP, XML, JSON, FTP, JMS, Javascript, Java and/or Groovy, Dell Boomi, WebSphere Message Broker & MQ, SQL Understanding and experience with Cloud based technologies (iPaaS, SaaS, IaaS) and design techniques. Experience with ERP programs and architecture (Infor M3, SAP) Competency in TCP/IP networking, Windows OS and SoftwareSkills to excel in the role: Demonstrated expertise in using Workday native development tools including Workday Studio, to develop custom functionality with an organization's Workday tenant Strong focus on service and working in a service delivery environment Strong influencing skills and teamwork skills Excellent verbal and written communication skills; delivers engaging, informative, and well thought out presentations Analytical abilities, strong judgment and management skills, ability to work effectively with Business and IT Leaders. Strong critical thinking skills Ability to analyze large datasets and make metrics based recommendations to management. Demonstrated ability to use multi-media approaches to communicate to a wide and decentralized audience. Outcome Focus - experience with outcome-oriented planning and implementation; respects schedules and works as part of a team to meet schedule milestones Team Focus - understands team dynamics and works extremely well on a team Communication - effective and efficient verbal and written communication skills: good listener Ability to determine and transform client needs/strategies into suitable solutions Projects - experience working on global project teams using both agile and waterfall methodologies Creative problem solving - can view issues from a big picture perspective as well as apply attention to details Flexibility - ability to prioritize and self-manage tasks in a fluid and fast paced environment; including modifying work schedule when required to accommodate global teams Ability to determine data sets required for solutionsWe are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities
Area Sales Manager - Lintels, Drainage & Civils Building Products Job Title: Area Sales Manager - Lintels, Drainage & Civils Building Products Industry Sector: Heavyside Building products, Lintels, Drainage, Lintels, Hard Landscaping, Geotechnical, Ground Engineering, Groundworkers, Civil Engineering, Brickwork Accessories and Roof Windows Area to be covered: East Midlands Remuneration: £45,000 Neg. + 25% Bonus Benefits: Fully Expensed Car + Full benefits package The role of the Area Sales Manager - Lintels, Drainage & Civils Building Products will involve: Field sales role selling a distributed range of high quality steel lintels, drainage and civil engineering building products Selling into groundworkers (national housing developers), drainage contractors, earthwork contractors and civil engineering contractors Covering the East Midlands Responsible for circa 50-65 contractor customers Predominantly an account management/ account development position Ledger/ turnover responsibility circa £9m Inheriting an area performing above budget expectation Working closely with internal sales team and depot manager at Nottingham 5-8 face to face appointments per week with customers and suppliers as well as numerous "virtual meetings" and telephone calls as required Reporting on internal CRM and BI in-house systems The ideal applicant will be an Area Sales Manager - Lintels, Drainage & Civils Building Products with: Must have a proven track record of field sales within the building/ construction industry Must have some industry related product knowledge; e.g. Lintels, Drainage, Civils Building Products, attenuation tanks etc. Must have sold to contractors, ideally groundwork contractors, drainage contractors, earthworks contractors or civil engineering contractors Preferably worked for a similar heavyside distribution business or a manufacturer selling into the same groundwork/ civil engineering contractors Team player Natural drive/ will to succeed Self-motivated, enthusiastic, flexible, reliable and ambitious Exceptional standards of customer service The Company: Est. 15 years+ Part of a larger Group 300+ employees £250m+ turnover If your experience matches the requirements above please do not hesitate to contact Mitchell Maguire, simply apply by forwarding us a copy of your CV. Whilst we will always endeavour to respond to you, due to the high levels of applications we receive this isn't always possible. If you are not contacted within 5 working days, you have unfortunately not been shortlisted for this role. Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, with an enviable reputation in the marketplace. We pride ourselves on surpassing client and candidate expectations again and again. Our core focus is within the building materials arena, and includes such sectors as: Heavyside Building products, Lintels, Drainage, Lintels, Hard Landscaping, Geotechnical, Ground Engineering, Groundworkers, Civil Engineering, Brickwork Accessories and Roof Windows
Dec 02, 2021
Full time
Area Sales Manager - Lintels, Drainage & Civils Building Products Job Title: Area Sales Manager - Lintels, Drainage & Civils Building Products Industry Sector: Heavyside Building products, Lintels, Drainage, Lintels, Hard Landscaping, Geotechnical, Ground Engineering, Groundworkers, Civil Engineering, Brickwork Accessories and Roof Windows Area to be covered: East Midlands Remuneration: £45,000 Neg. + 25% Bonus Benefits: Fully Expensed Car + Full benefits package The role of the Area Sales Manager - Lintels, Drainage & Civils Building Products will involve: Field sales role selling a distributed range of high quality steel lintels, drainage and civil engineering building products Selling into groundworkers (national housing developers), drainage contractors, earthwork contractors and civil engineering contractors Covering the East Midlands Responsible for circa 50-65 contractor customers Predominantly an account management/ account development position Ledger/ turnover responsibility circa £9m Inheriting an area performing above budget expectation Working closely with internal sales team and depot manager at Nottingham 5-8 face to face appointments per week with customers and suppliers as well as numerous "virtual meetings" and telephone calls as required Reporting on internal CRM and BI in-house systems The ideal applicant will be an Area Sales Manager - Lintels, Drainage & Civils Building Products with: Must have a proven track record of field sales within the building/ construction industry Must have some industry related product knowledge; e.g. Lintels, Drainage, Civils Building Products, attenuation tanks etc. Must have sold to contractors, ideally groundwork contractors, drainage contractors, earthworks contractors or civil engineering contractors Preferably worked for a similar heavyside distribution business or a manufacturer selling into the same groundwork/ civil engineering contractors Team player Natural drive/ will to succeed Self-motivated, enthusiastic, flexible, reliable and ambitious Exceptional standards of customer service The Company: Est. 15 years+ Part of a larger Group 300+ employees £250m+ turnover If your experience matches the requirements above please do not hesitate to contact Mitchell Maguire, simply apply by forwarding us a copy of your CV. Whilst we will always endeavour to respond to you, due to the high levels of applications we receive this isn't always possible. If you are not contacted within 5 working days, you have unfortunately not been shortlisted for this role. Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, with an enviable reputation in the marketplace. We pride ourselves on surpassing client and candidate expectations again and again. Our core focus is within the building materials arena, and includes such sectors as: Heavyside Building products, Lintels, Drainage, Lintels, Hard Landscaping, Geotechnical, Ground Engineering, Groundworkers, Civil Engineering, Brickwork Accessories and Roof Windows