Where: Darlington Full Time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Darlington? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? - A great starting salary rising after 9 months of being here, plus incentives and bonuses - Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. - Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. - Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. - Volunteering days, so you can give back to your local community. - Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 21, 2024
Full time
Where: Darlington Full Time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Darlington? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? - A great starting salary rising after 9 months of being here, plus incentives and bonuses - Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. - Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. - Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. - Volunteering days, so you can give back to your local community. - Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Where: Darlington Full Time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Darlington? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? - A great starting salary rising after 9 months of being here, plus incentives and bonuses - Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. - Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. - Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. - Volunteering days, so you can give back to your local community. - Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 21, 2024
Full time
Where: Darlington Full Time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Darlington? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? - A great starting salary rising after 9 months of being here, plus incentives and bonuses - Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. - Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. - Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. - Volunteering days, so you can give back to your local community. - Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Pertemps are recruiting for a Customer Service Advisor to join our fantastic automotive client in Swindon. Up to 28,000 per annum DOE Full time, Permanent Monday - Friday (08:00 - 18:00) and alternative Saturday morning shifts Any other company benefits are staff discount, bonus scheme structure. About the job Handling customer enquiries Managing workload and dealing with customers on a daily basis Ensuring handover and admin of customer service Working as part of the team The right candidate Must have experience in customer service, ideally in the automotive industry. Must have a full UK driving license. Positive attitude If you would like to speak to us about this Customer Service Advisor role, please click apply or contact Giorgia in the Pertemps Swindon office.
May 21, 2024
Full time
Pertemps are recruiting for a Customer Service Advisor to join our fantastic automotive client in Swindon. Up to 28,000 per annum DOE Full time, Permanent Monday - Friday (08:00 - 18:00) and alternative Saturday morning shifts Any other company benefits are staff discount, bonus scheme structure. About the job Handling customer enquiries Managing workload and dealing with customers on a daily basis Ensuring handover and admin of customer service Working as part of the team The right candidate Must have experience in customer service, ideally in the automotive industry. Must have a full UK driving license. Positive attitude If you would like to speak to us about this Customer Service Advisor role, please click apply or contact Giorgia in the Pertemps Swindon office.
Fed Finance is a dedicated recruitment firm which specialises in Accountancy & Corporate Finance roles. Our client, is a well-established Advisory Firm, is looking for a Client Director. They are based in West London, near Harrow. Fed Finance is a dedicated recruitment firm which specialises in Accountancy & Corporate Finance roles click apply for full job details
May 21, 2024
Full time
Fed Finance is a dedicated recruitment firm which specialises in Accountancy & Corporate Finance roles. Our client, is a well-established Advisory Firm, is looking for a Client Director. They are based in West London, near Harrow. Fed Finance is a dedicated recruitment firm which specialises in Accountancy & Corporate Finance roles click apply for full job details
Are you someone that has a wealth of life experience which could help you navigate challen g ing situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Plymouth We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £2 3 , 504 rising to £2 4,064 after 9 months of being here, plus incentives and bonuses Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 21, 2024
Full time
Are you someone that has a wealth of life experience which could help you navigate challen g ing situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Plymouth We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £2 3 , 504 rising to £2 4,064 after 9 months of being here, plus incentives and bonuses Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
THSP - The Health and Safety People
Bedford, Bedfordshire
HR Advisor Location: Hybrid / Bedford Salary: £31,000 - £33,170 per annum THSP are market leaders in delivering high-quality consultancy services across Europe and the UK. Health & Safety and Employment Law are at the heart of our business with services ranging from the provision of core documentation and advice to site inspections and training. We operate in a wide variety of industries including construction, manufacturing, retail, office, demolition, hospitality and leisure. Our team have a real passion for their specialisms. We provide a top quality, professional service and build long-term relationships with our customers. As an Employee-Owned Company our working environment gives you the opportunity to be creative, innovative and make your voice heard. You have a significant and meaningful stake in a business - both financially and in terms of how it is run. We want to see all our colleagues reach their full potential through continued professional development. We value fairness and are committed to creating a culture that encourages colleagues to bring the best of themselves to work, to recognise and celebrate differences, and to be respectful of diversity. THSP is an equal opportunity employer that is committed to inclusion and diversity. The Role We are now seeking a new member of the team to help us with the increasing workloads for our customers - from providing advice on HR non-contentious matters to producing draft employment documentation including contracts and handbooks as well as providing support to our customers in their use of our HR Management and Training Matrix software. Working with a variety of customers, across a wide range of industries, this is a fantastic opportunity for someone who is looking to further develop their career in the HR and Employment Law field, working alongside a team of experienced, dedicated professionals. HR qualified to Level 5, with at least 3-5 years working at an HR advisor level. You will become a key player in the continual development of the service and documentation provided to our customers working with the Team to regularly review, revise and update policy documents provided to our customers as well as creating new policies to meet our customers specific requirements. You will take an active part in HR projects for customers from being their day-to-day HR lead, to creating processes, policies, presentations and reports for customers as required. Our customers HR functions are supported with a variety of software. You will be involved in understanding and supporting our customers to set up and manage their software accounts, ensuring any updates are communicated and provide help to our customers to implement any changes necessary. Skills and Experience You must have a Level 5 HR qualification or equivalent, with 3-5 years HR experience at advisor level. Knowledge of HR processes from recruitment to exit is essential. With a strong customer service ethos and ability to quickly build strong relationships you will have strong interpersonal skills and the ability to deal with customers in a confident, knowledgeable manner either face to face, virtually or by telephone. You will be a constructive contributor to the Team where every voice is valued and listened to. Benefits Holiday: Starting at 23 per annum plus bank holidays rising to 25 days after 2 years of service Group Income Protection: Subject to eligibility and conditions, 75% of salary covered, payable after 8 weeks of sickness absence 24/7 Total Wellbeing Platform: Employee Assistance Programme, access to private GP and other medical professionals such as physio, and Mental Health professionals, access to a savings and discount platform Private Medical Insurance EOT Bonus: Subject to company performance, bonuses may be paid to eligible colleagues. Electric Vehicle via Salary Sacrifice Professional Membership Subscriptions Staff Development Employee Referral Scheme (Recruitment) Free Car Parking at Head Office To Apply If you feel you are a suitable candidate and would like to work for THSP, then please do not hesitate in applying.
May 21, 2024
Full time
HR Advisor Location: Hybrid / Bedford Salary: £31,000 - £33,170 per annum THSP are market leaders in delivering high-quality consultancy services across Europe and the UK. Health & Safety and Employment Law are at the heart of our business with services ranging from the provision of core documentation and advice to site inspections and training. We operate in a wide variety of industries including construction, manufacturing, retail, office, demolition, hospitality and leisure. Our team have a real passion for their specialisms. We provide a top quality, professional service and build long-term relationships with our customers. As an Employee-Owned Company our working environment gives you the opportunity to be creative, innovative and make your voice heard. You have a significant and meaningful stake in a business - both financially and in terms of how it is run. We want to see all our colleagues reach their full potential through continued professional development. We value fairness and are committed to creating a culture that encourages colleagues to bring the best of themselves to work, to recognise and celebrate differences, and to be respectful of diversity. THSP is an equal opportunity employer that is committed to inclusion and diversity. The Role We are now seeking a new member of the team to help us with the increasing workloads for our customers - from providing advice on HR non-contentious matters to producing draft employment documentation including contracts and handbooks as well as providing support to our customers in their use of our HR Management and Training Matrix software. Working with a variety of customers, across a wide range of industries, this is a fantastic opportunity for someone who is looking to further develop their career in the HR and Employment Law field, working alongside a team of experienced, dedicated professionals. HR qualified to Level 5, with at least 3-5 years working at an HR advisor level. You will become a key player in the continual development of the service and documentation provided to our customers working with the Team to regularly review, revise and update policy documents provided to our customers as well as creating new policies to meet our customers specific requirements. You will take an active part in HR projects for customers from being their day-to-day HR lead, to creating processes, policies, presentations and reports for customers as required. Our customers HR functions are supported with a variety of software. You will be involved in understanding and supporting our customers to set up and manage their software accounts, ensuring any updates are communicated and provide help to our customers to implement any changes necessary. Skills and Experience You must have a Level 5 HR qualification or equivalent, with 3-5 years HR experience at advisor level. Knowledge of HR processes from recruitment to exit is essential. With a strong customer service ethos and ability to quickly build strong relationships you will have strong interpersonal skills and the ability to deal with customers in a confident, knowledgeable manner either face to face, virtually or by telephone. You will be a constructive contributor to the Team where every voice is valued and listened to. Benefits Holiday: Starting at 23 per annum plus bank holidays rising to 25 days after 2 years of service Group Income Protection: Subject to eligibility and conditions, 75% of salary covered, payable after 8 weeks of sickness absence 24/7 Total Wellbeing Platform: Employee Assistance Programme, access to private GP and other medical professionals such as physio, and Mental Health professionals, access to a savings and discount platform Private Medical Insurance EOT Bonus: Subject to company performance, bonuses may be paid to eligible colleagues. Electric Vehicle via Salary Sacrifice Professional Membership Subscriptions Staff Development Employee Referral Scheme (Recruitment) Free Car Parking at Head Office To Apply If you feel you are a suitable candidate and would like to work for THSP, then please do not hesitate in applying.
REACH YOUR POTENTIAL I COLLABORATE WITH AMAZING PEOPLE I MAKE CHANGE HAPPEN Do you have the skills, passion, and commitment to transform some of the leading Life Sciences organisations for the better? Are you ready to be a changemaker? If so, join us. North Highland is the world's leading change and transformation consultancy. Simply put, we make change happen like no one else. And we're on the hunt for a new Principal Consultant in Life Sciences to lead and grow client accounts, lead impactful transformation programmes,and spearhead growth for us in this sector. HOW WILL YOU MAKE CHANGE HAPPEN North Highland is looking to hire a Principallevel Management Consultant (Client Director) to lead across and grow our Life Sciences area of the business. Working closely with the Portfolio leader, this is a unique opportunity to develop and execute a strategy and vision, and with your skills, grow and lead the Life Sciencesbusiness unit in one of the UK's most unique Management Consultancies. Exciting work you will do: Focus across business development, account leadership and solution delivery across the Life Sciencessector and develop in-depth solutions that enact long-term success for our clients. Draw on your unique perspectives, personality, and creativity to think big about our clients' challenges and develop creative solutions. Impact North Highland's bottom line by building and leveraging client and team relationships that drive results and fuel growth. Identify and sell solutions that provide real value to clients through North Highland's holistic approach to consulting. Become an expert in our full range of practices: Strategy, Technology, People & Change, Experience Design, Process and Business Analysis, Data & Analytics, and Programme and Project Management. Lead a team of North Highland Consultants, both on projects and as a formal career coach. Showcase yourself as a Life Sciences thought leader by developing your professional network through association memberships, speaking, and writing engagements, and community activities. Work with prestigious clients primarily located in the London area with some travel required. Nurture your interests with our training programme, which can be applied to development activities and growth projects. Give back to your community through impactful local projects. What you will need: Demonstrable senior-level management consulting, advisory, professional services and/or Big 4 consulting experience. Previous experience consulting within Life Sciences is required. An ability to authentically establish credibility, build consensus, and activate collaboration with clients and teammates. Creative ingenuity and a proven ability to find or design simple solutions to complex challenges. Excellent interpersonal/communication skills. Superior self-awareness around personal strengths and growth opportunities. Generosity in sharing experiences, expertise, and insights to help others develop and grow. Experience supporting business expansion opportunities within existing accounts and creating new business opportunities. Proposal development experience and a proven ability to effectively sell business solutions to clients. Experience developing high-performing teams in ways proven to drive desired business impact. A demonstrated track record of leading large, complex consulting engagements, including roles that involved building and fostering relationships with senior-level executives. A positive track record of delivering on business requirements and identifying gaps and omissions. Success in driving significant client account growth. A bachelor's degree from an accredited college/university, or relevant work experience.A master's degree and/or professional certifications are bonuses. TRANSFORMING CLIENTS. TRANSFORMING CAREERS. Success-for both our clients and our colleagues-is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow. We strive to have the most enviable culture on the planet, inspiring people to reach their full potential. Here's how we make it happen: Intentional, flexible growth. We never want you to settle. Leading your own growth and transformation is your prerogative-one which we'll help you nurture and develop every step of the way. We'll inspire you to learn, teach, and ultimately carve your own path. That means you grow, we grow, and so do our clients. People-first, and then some. It goes without saying that people come first, but what comes next? Our people are always at the heart; your wellbeing and success is built on a collective understanding that every one of us can be a coach, a friend, and a fantastic listener-regardless of job title. We think of it as a celebration of individuality, difference, and diversity. Make your own change happen. With us, your curiosity and creativity know no bounds. The reins are off. All we ask is that you have the courage to transform yourself and those around you-colleagues and clients alike. If you've got the drive to become a changemaker, we'll do the rest. Enviable Total Rewards. We inspire our employees to do their best work. Our Total Rewards Program encompasses Medical, Health, Life Insurance, Group Income Protection, pension contribution, and a variety of other perks like Family Planning, Enhanced Parental Leave, and Tuition Reimbursement. Additionally, we employ a Flexible Time Off vacation policy, wellness initiatives, and other programs around diversity and inclusion, Learning and Development, and social engagement. READY TO MAKE CHANGE HAPPEN? North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. It's how lasting progress is made. With our blend of workforce, customer, and operational expertise, we're recognized as the world's leading transformation consultancy. We break new ground today, so tomorrow is easier to navigate. Founded in 1992, North Highland is regularly named one of the best places to work. We are a proud member of Cordence Worldwide, a global network of truly connected consultancy firms with the ability to think and deliver together. This means North Highland has more than 3,500 experts in 50+ offices around the globe on hand to partner with you. Please note that applicants must be authorized to work in the United Kingdom without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.
May 21, 2024
Full time
REACH YOUR POTENTIAL I COLLABORATE WITH AMAZING PEOPLE I MAKE CHANGE HAPPEN Do you have the skills, passion, and commitment to transform some of the leading Life Sciences organisations for the better? Are you ready to be a changemaker? If so, join us. North Highland is the world's leading change and transformation consultancy. Simply put, we make change happen like no one else. And we're on the hunt for a new Principal Consultant in Life Sciences to lead and grow client accounts, lead impactful transformation programmes,and spearhead growth for us in this sector. HOW WILL YOU MAKE CHANGE HAPPEN North Highland is looking to hire a Principallevel Management Consultant (Client Director) to lead across and grow our Life Sciences area of the business. Working closely with the Portfolio leader, this is a unique opportunity to develop and execute a strategy and vision, and with your skills, grow and lead the Life Sciencesbusiness unit in one of the UK's most unique Management Consultancies. Exciting work you will do: Focus across business development, account leadership and solution delivery across the Life Sciencessector and develop in-depth solutions that enact long-term success for our clients. Draw on your unique perspectives, personality, and creativity to think big about our clients' challenges and develop creative solutions. Impact North Highland's bottom line by building and leveraging client and team relationships that drive results and fuel growth. Identify and sell solutions that provide real value to clients through North Highland's holistic approach to consulting. Become an expert in our full range of practices: Strategy, Technology, People & Change, Experience Design, Process and Business Analysis, Data & Analytics, and Programme and Project Management. Lead a team of North Highland Consultants, both on projects and as a formal career coach. Showcase yourself as a Life Sciences thought leader by developing your professional network through association memberships, speaking, and writing engagements, and community activities. Work with prestigious clients primarily located in the London area with some travel required. Nurture your interests with our training programme, which can be applied to development activities and growth projects. Give back to your community through impactful local projects. What you will need: Demonstrable senior-level management consulting, advisory, professional services and/or Big 4 consulting experience. Previous experience consulting within Life Sciences is required. An ability to authentically establish credibility, build consensus, and activate collaboration with clients and teammates. Creative ingenuity and a proven ability to find or design simple solutions to complex challenges. Excellent interpersonal/communication skills. Superior self-awareness around personal strengths and growth opportunities. Generosity in sharing experiences, expertise, and insights to help others develop and grow. Experience supporting business expansion opportunities within existing accounts and creating new business opportunities. Proposal development experience and a proven ability to effectively sell business solutions to clients. Experience developing high-performing teams in ways proven to drive desired business impact. A demonstrated track record of leading large, complex consulting engagements, including roles that involved building and fostering relationships with senior-level executives. A positive track record of delivering on business requirements and identifying gaps and omissions. Success in driving significant client account growth. A bachelor's degree from an accredited college/university, or relevant work experience.A master's degree and/or professional certifications are bonuses. TRANSFORMING CLIENTS. TRANSFORMING CAREERS. Success-for both our clients and our colleagues-is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow. We strive to have the most enviable culture on the planet, inspiring people to reach their full potential. Here's how we make it happen: Intentional, flexible growth. We never want you to settle. Leading your own growth and transformation is your prerogative-one which we'll help you nurture and develop every step of the way. We'll inspire you to learn, teach, and ultimately carve your own path. That means you grow, we grow, and so do our clients. People-first, and then some. It goes without saying that people come first, but what comes next? Our people are always at the heart; your wellbeing and success is built on a collective understanding that every one of us can be a coach, a friend, and a fantastic listener-regardless of job title. We think of it as a celebration of individuality, difference, and diversity. Make your own change happen. With us, your curiosity and creativity know no bounds. The reins are off. All we ask is that you have the courage to transform yourself and those around you-colleagues and clients alike. If you've got the drive to become a changemaker, we'll do the rest. Enviable Total Rewards. We inspire our employees to do their best work. Our Total Rewards Program encompasses Medical, Health, Life Insurance, Group Income Protection, pension contribution, and a variety of other perks like Family Planning, Enhanced Parental Leave, and Tuition Reimbursement. Additionally, we employ a Flexible Time Off vacation policy, wellness initiatives, and other programs around diversity and inclusion, Learning and Development, and social engagement. READY TO MAKE CHANGE HAPPEN? North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. It's how lasting progress is made. With our blend of workforce, customer, and operational expertise, we're recognized as the world's leading transformation consultancy. We break new ground today, so tomorrow is easier to navigate. Founded in 1992, North Highland is regularly named one of the best places to work. We are a proud member of Cordence Worldwide, a global network of truly connected consultancy firms with the ability to think and deliver together. This means North Highland has more than 3,500 experts in 50+ offices around the globe on hand to partner with you. Please note that applicants must be authorized to work in the United Kingdom without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.
Strategy Associate, We're hiring! Aon is recruiting for an Associate to join Aon's Strategic engagement team in Inpoint (London, UK). This role can either be a hybrid or office based role. This is a relationship focused role where you will have responsibility for partnering with Aon clients to develop relationships and ensuring success of their strategic objectives. This role will suit someone who is relationship focused with a background in the commercial insurance industry. When you join Aon you are joining a culture of collaboration with significant networking opportunities both internally and externally through different routes such as our Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Developing and maintaining a fluency in the company's and insurers strategy, products, leadership and operations to enrich client outcomes Contributing to initiatives across the wider firm Working with the team on ensuing account management tasks including requests and gathering of information from carriers and colleagues, participating on projects, liaising between internal professionals and organising meeting logistics to ensure customer satisfaction Report to senior colleagues on relationship satisfaction to ensure a mutual understanding both internally and externally. Working as part of a team that delivers discrete projects for insurers and reinsurers on wide ranging strategic questions Undertaking market research, financial and data analysis that informs recommendations Supporting the preparation and facilitation of interviews with clients and Aon colleagues Engaging and contributing to the production of reports and other client deliverables How is this opportunity different Talented individuals join Aon Inpoint, the management consulting and advisory arm of Aon from a variety of backgrounds because they excited by the opportunity to work with some of the most influential executives in the Insurance industry across a broad range of business challenges. You will be involved in shaping market entry options, international growth planning, distribution strategy and operational improvement initiatives across Property & Casualty Insurance, Reinsurance, Health & Benefits and Life business. This is a high-profile strategic engagement role, and one where the role holder would be encouraged to establish themselves as a trusted advisor to c-level stakeholders within Insurers across the UK and Europe, working in partnership with leaders across our organisation. About you You must have experience within the insurance industry to be considered for this role You like working in a fun environment with smart and ambitious people You are entrepreneurial and have experience in the insurance industry, or business development roles within a financial services or consulting environment You are educated to a degree level or with an entrepreneurial background with experience working as an associate You have proven relationship management skills and evidence of building trusted relationships both internally and externally People skills, persuasion, negotiation, diplomacy, able to work within mixed and virtual teams, able to forge links and build networks with different Aon teams You have excellent research and presentation skills with the ability to influence decisions at all levels You are comfortable using sales methodologies to open new opportunities i.e. the Challenger Sales Model You have analytical capability - with focus and high attention to detail comfortable to undertake or instruct the organisation, analysis and interpretation of structured and unstructured data and information to be used for decision-making You have the ability to interpret data, seeking trends and translating this into valued insights for the business and our clients. You have a consistent record of delivering results with the ability to follow through on actions and track them to closure You are self-reliant and a self-starter who thinks around problems, creatively and resourcefully, to open new opportunities prioritise and work under pressure About Aon Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world providing a broad range of risk, retirement and health solutions, with 50,000 colleagues in 120 countries. We use proprietary data and analytics to deliver insights that reduce volatility and improve performance. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 21, 2024
Full time
Strategy Associate, We're hiring! Aon is recruiting for an Associate to join Aon's Strategic engagement team in Inpoint (London, UK). This role can either be a hybrid or office based role. This is a relationship focused role where you will have responsibility for partnering with Aon clients to develop relationships and ensuring success of their strategic objectives. This role will suit someone who is relationship focused with a background in the commercial insurance industry. When you join Aon you are joining a culture of collaboration with significant networking opportunities both internally and externally through different routes such as our Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Developing and maintaining a fluency in the company's and insurers strategy, products, leadership and operations to enrich client outcomes Contributing to initiatives across the wider firm Working with the team on ensuing account management tasks including requests and gathering of information from carriers and colleagues, participating on projects, liaising between internal professionals and organising meeting logistics to ensure customer satisfaction Report to senior colleagues on relationship satisfaction to ensure a mutual understanding both internally and externally. Working as part of a team that delivers discrete projects for insurers and reinsurers on wide ranging strategic questions Undertaking market research, financial and data analysis that informs recommendations Supporting the preparation and facilitation of interviews with clients and Aon colleagues Engaging and contributing to the production of reports and other client deliverables How is this opportunity different Talented individuals join Aon Inpoint, the management consulting and advisory arm of Aon from a variety of backgrounds because they excited by the opportunity to work with some of the most influential executives in the Insurance industry across a broad range of business challenges. You will be involved in shaping market entry options, international growth planning, distribution strategy and operational improvement initiatives across Property & Casualty Insurance, Reinsurance, Health & Benefits and Life business. This is a high-profile strategic engagement role, and one where the role holder would be encouraged to establish themselves as a trusted advisor to c-level stakeholders within Insurers across the UK and Europe, working in partnership with leaders across our organisation. About you You must have experience within the insurance industry to be considered for this role You like working in a fun environment with smart and ambitious people You are entrepreneurial and have experience in the insurance industry, or business development roles within a financial services or consulting environment You are educated to a degree level or with an entrepreneurial background with experience working as an associate You have proven relationship management skills and evidence of building trusted relationships both internally and externally People skills, persuasion, negotiation, diplomacy, able to work within mixed and virtual teams, able to forge links and build networks with different Aon teams You have excellent research and presentation skills with the ability to influence decisions at all levels You are comfortable using sales methodologies to open new opportunities i.e. the Challenger Sales Model You have analytical capability - with focus and high attention to detail comfortable to undertake or instruct the organisation, analysis and interpretation of structured and unstructured data and information to be used for decision-making You have the ability to interpret data, seeking trends and translating this into valued insights for the business and our clients. You have a consistent record of delivering results with the ability to follow through on actions and track them to closure You are self-reliant and a self-starter who thinks around problems, creatively and resourcefully, to open new opportunities prioritise and work under pressure About Aon Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world providing a broad range of risk, retirement and health solutions, with 50,000 colleagues in 120 countries. We use proprietary data and analytics to deliver insights that reduce volatility and improve performance. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
The Big Yellow Self Storage Company
Leigh-on-sea, Essex
Role: Full Time Sales Advisor / Location: Southend / Salary: £23,920 per annum (OTE £26,312) plus benefits / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know. What s more if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have. Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we re on the hunt for our next Sales Advisor, to join our Big Yellow family. Who we are Big Yellow is the UK s favourite self storage company. We don t sell space here, we re here to help with life changing situations - whether that s moving home or welcoming a new family member, we're here to make that transition as easy and stress free as possible. So, if helping people is your thing, then this is THE job for you. We don t want to blow our own trumpet, but we ve got some great credentials - we ve been leaders in UK self storage since 1999 and are all over the country with more than 100 stores. We don t just have scale and credibility, we re the type of company that is constantly evolving and changing for the better. We re on a mission to become an even greener business and we re already seeing some progressive results from solar power to paperless transactions. What you ll be doing When a customer visits our stores, their experience starts with you . As a Sales Advisor, you re not just sitting at a till and you re definitely not moving boxes - you re helping people through the biggest moments of their lives. So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you ll get up to day-to-day: With a good understanding of our customers needs you ll help them decide what the best solution is for them You ll maximise sales at every opportunity through promoting our products and services You ll offer the highest quality of customer service in person, via email or phone (you d be surprised how a cuppa can make a huge difference to someone s day!) Completing daily health and safety walkarounds you ll help to maintain the general cleanliness of the site You ll carry out general administrative tasks on our database Who we re looking for We re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you: Friendly, warm and do you enjoy meeting people from different walks of life? A great listener with a genuine interest in helping people? Able to work well both on your own and as part of a close-knit team? Hungry to learn and wanting to expand your skill set? Good at managing your time? What we can give to you At Big Yellow, we re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer: Quarterly bonuses averaging around 10-12% a year of salary 28 days holidays (that includes taking bank holidays into account) Plus an additional day off for your birthday Great pension and sharesave schemes Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering So if this feels like your cup of tea, click on the shiny button below and give us a try. APPLY NOW
May 21, 2024
Full time
Role: Full Time Sales Advisor / Location: Southend / Salary: £23,920 per annum (OTE £26,312) plus benefits / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know. What s more if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have. Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we re on the hunt for our next Sales Advisor, to join our Big Yellow family. Who we are Big Yellow is the UK s favourite self storage company. We don t sell space here, we re here to help with life changing situations - whether that s moving home or welcoming a new family member, we're here to make that transition as easy and stress free as possible. So, if helping people is your thing, then this is THE job for you. We don t want to blow our own trumpet, but we ve got some great credentials - we ve been leaders in UK self storage since 1999 and are all over the country with more than 100 stores. We don t just have scale and credibility, we re the type of company that is constantly evolving and changing for the better. We re on a mission to become an even greener business and we re already seeing some progressive results from solar power to paperless transactions. What you ll be doing When a customer visits our stores, their experience starts with you . As a Sales Advisor, you re not just sitting at a till and you re definitely not moving boxes - you re helping people through the biggest moments of their lives. So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you ll get up to day-to-day: With a good understanding of our customers needs you ll help them decide what the best solution is for them You ll maximise sales at every opportunity through promoting our products and services You ll offer the highest quality of customer service in person, via email or phone (you d be surprised how a cuppa can make a huge difference to someone s day!) Completing daily health and safety walkarounds you ll help to maintain the general cleanliness of the site You ll carry out general administrative tasks on our database Who we re looking for We re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you: Friendly, warm and do you enjoy meeting people from different walks of life? A great listener with a genuine interest in helping people? Able to work well both on your own and as part of a close-knit team? Hungry to learn and wanting to expand your skill set? Good at managing your time? What we can give to you At Big Yellow, we re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer: Quarterly bonuses averaging around 10-12% a year of salary 28 days holidays (that includes taking bank holidays into account) Plus an additional day off for your birthday Great pension and sharesave schemes Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering So if this feels like your cup of tea, click on the shiny button below and give us a try. APPLY NOW
As an employment Advisor, you will be working directly with a caseload of customers to help them overcome barriers to employment, providing vital support to help people transform their lives. By motivating and empowering the people you work with, you will equip individuals with the necessary skills and confidence to enable secure and sustained employment.You will develop strong relationships by encouraging, motivating and challenging your customers to fulfill their potential, whilst ensuring you meet your own job specific targets. Meet personal performance targets and Key Performance Indicators Manage a caseload of customers using a variety of coaching strategies, ensuring the are prepared for interviews and job searching Undertake in-depth assessments using a suite of tools to fully understand a customer's circumstances, preferences and holistic barriers to progression Co-produce personalised tailored SMART action plans with sequenced interventions and development opportunities Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training) Identify the specific recruitment needs of each employer and undertake tailored pre-screens and group assessments Co-produce effective in-work support plans with participants and employers Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service Fully comply with company policies including those for personal data security, safeguarding and health & safety Work from local hubs and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility. Please note: This role is fully office based Mon - Fri Customer focussed with a strong commitment to customer care A strong team player with a positive and flexible approach to work and colleagues Previous Experience of working in a fast paced, target driven environment Previous Experience of delivering services to meet contractual and quality standards Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams/Zoom/Google Strong communicator - demonstrating an ability to listen, question and build relationships Demonstrable creative problem solving skills and a positive approach to challenging and overcoming any barriers Demonstrable ability to plan and organise workload to meet required targets and deadlines Prior experience of working in a similar role in the Welfare to Work sector is desirable Knowledge of the employability industry is desirable Previous experience of working in a Recruitment Background is desirable EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 21, 2024
Full time
As an employment Advisor, you will be working directly with a caseload of customers to help them overcome barriers to employment, providing vital support to help people transform their lives. By motivating and empowering the people you work with, you will equip individuals with the necessary skills and confidence to enable secure and sustained employment.You will develop strong relationships by encouraging, motivating and challenging your customers to fulfill their potential, whilst ensuring you meet your own job specific targets. Meet personal performance targets and Key Performance Indicators Manage a caseload of customers using a variety of coaching strategies, ensuring the are prepared for interviews and job searching Undertake in-depth assessments using a suite of tools to fully understand a customer's circumstances, preferences and holistic barriers to progression Co-produce personalised tailored SMART action plans with sequenced interventions and development opportunities Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training) Identify the specific recruitment needs of each employer and undertake tailored pre-screens and group assessments Co-produce effective in-work support plans with participants and employers Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service Fully comply with company policies including those for personal data security, safeguarding and health & safety Work from local hubs and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility. Please note: This role is fully office based Mon - Fri Customer focussed with a strong commitment to customer care A strong team player with a positive and flexible approach to work and colleagues Previous Experience of working in a fast paced, target driven environment Previous Experience of delivering services to meet contractual and quality standards Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams/Zoom/Google Strong communicator - demonstrating an ability to listen, question and build relationships Demonstrable creative problem solving skills and a positive approach to challenging and overcoming any barriers Demonstrable ability to plan and organise workload to meet required targets and deadlines Prior experience of working in a similar role in the Welfare to Work sector is desirable Knowledge of the employability industry is desirable Previous experience of working in a Recruitment Background is desirable EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Are you someone that has a wealth of life experience which could help you navigate challen g ing situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Plymouth We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £2 3 , 504 rising to £2 4,064 after 9 months of being here, plus incentives and bonuses Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 21, 2024
Full time
Are you someone that has a wealth of life experience which could help you navigate challen g ing situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Plymouth We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £2 3 , 504 rising to £2 4,064 after 9 months of being here, plus incentives and bonuses Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Job Description OTE - £35,000 - Uncapped Commission - Career ProgressionAt Connells , we're looking for a highly motivated Trainee Estate Agent who will work toward becoming a Sales Negotiator for our fantastic residential sales team in Milton Keynes. The Trainee Estate Agent is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading development and training program. A quick look at the role In this role you will be helping people find their dream home. We will train you to generate and book valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Whats in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04751
May 21, 2024
Full time
Job Description OTE - £35,000 - Uncapped Commission - Career ProgressionAt Connells , we're looking for a highly motivated Trainee Estate Agent who will work toward becoming a Sales Negotiator for our fantastic residential sales team in Milton Keynes. The Trainee Estate Agent is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading development and training program. A quick look at the role In this role you will be helping people find their dream home. We will train you to generate and book valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Whats in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04751
About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Oveview: Provide a timely and effective service to the customers by routinely carrying out the following tasks on a maintenance basis when required. Install pipe assemblies, fittings, valves, appliances such as dishwashers and water heaters, and fixtures such as sinks, showers and toilets Repair and maintain plumbing, replacing defective washers, replacing, or mending broken pipes, and opening clogged drains. Deal with plumbing emergencies when required. Carry out required PMs on the plumbing section. Customer Service Respond to emergencies within the designated timeframes. Demonstrate an excellent understanding of the principles of providing excellent customer service. Remain customer focused at all times and being aware of the needs of the customer. Demonstrate the ability to remain calm in stressful/difficult situations and always remaining polite and courteous. Procedures and Processes Take the initiative to ensure that all processes, procedures and systems are carried out to the highest standard and ensuring that the service provided is in line with company standard. Attend departmental meetings and training sessions and operate in accordance with the instructions received. Workplace Health and Safety Ensure that safety rules and procedures are followed at all times and takes corrective action to improve safety of work areas. Ensure all plumbing equipment is securely stored and maintained in a condition suitable for next use. Report any damage or breakage of property. Ensure that precautions are taken to protect property. Ensure all security measures are taken where applicable. Ensure all maintenance and services of equipment is conducted on a regular basis and assure all set safety & security procedures are adhered to. What you'll need: Demonstrate experience in installation and maintenance of plumbing and piping. Recognized plumbing qualifications. Installation and Servicing of domestic Vented and Unvented hot water storage systems Water Regulations Advisory Scheme (WRAS) Servicing and Testing Requirements of Thermostatic Mixing Valves Sound level of written and spoken English in order to comprehend briefings and directions from Supervisors and communicate with other workers on site. Will need to complete site records and routine forms. Ability to work unsupervised and organise workload. Must be willing to undertake additional training selected by the company What you'll get: 25 days holiday as standard + Bank holidays + 26 extra days leave through 9 day working fortnight (below) 9 day working fortnight - Week 1, Mon to Fri / Week 2, Mon to Thurs Holiday Buy Scheme - up to 5 days Company Pension - Auto enrol. Company sick pay Industry leading Maternity & Paternity Policies Real Living Wage Employer Refer a Friend scheme Professional training - suited to your role Extensive Learning & Development opportunities - including opportunities for progression. Discount Shopping, Gym, Days Out Bike To Work Scheme Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing. Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries. Occupational Health - Making a positive change to Health & wellbeing at work. Various Rewards & Recognition Awards Stable employer with long-term prospects on the contract At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
May 21, 2024
Full time
About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Oveview: Provide a timely and effective service to the customers by routinely carrying out the following tasks on a maintenance basis when required. Install pipe assemblies, fittings, valves, appliances such as dishwashers and water heaters, and fixtures such as sinks, showers and toilets Repair and maintain plumbing, replacing defective washers, replacing, or mending broken pipes, and opening clogged drains. Deal with plumbing emergencies when required. Carry out required PMs on the plumbing section. Customer Service Respond to emergencies within the designated timeframes. Demonstrate an excellent understanding of the principles of providing excellent customer service. Remain customer focused at all times and being aware of the needs of the customer. Demonstrate the ability to remain calm in stressful/difficult situations and always remaining polite and courteous. Procedures and Processes Take the initiative to ensure that all processes, procedures and systems are carried out to the highest standard and ensuring that the service provided is in line with company standard. Attend departmental meetings and training sessions and operate in accordance with the instructions received. Workplace Health and Safety Ensure that safety rules and procedures are followed at all times and takes corrective action to improve safety of work areas. Ensure all plumbing equipment is securely stored and maintained in a condition suitable for next use. Report any damage or breakage of property. Ensure that precautions are taken to protect property. Ensure all security measures are taken where applicable. Ensure all maintenance and services of equipment is conducted on a regular basis and assure all set safety & security procedures are adhered to. What you'll need: Demonstrate experience in installation and maintenance of plumbing and piping. Recognized plumbing qualifications. Installation and Servicing of domestic Vented and Unvented hot water storage systems Water Regulations Advisory Scheme (WRAS) Servicing and Testing Requirements of Thermostatic Mixing Valves Sound level of written and spoken English in order to comprehend briefings and directions from Supervisors and communicate with other workers on site. Will need to complete site records and routine forms. Ability to work unsupervised and organise workload. Must be willing to undertake additional training selected by the company What you'll get: 25 days holiday as standard + Bank holidays + 26 extra days leave through 9 day working fortnight (below) 9 day working fortnight - Week 1, Mon to Fri / Week 2, Mon to Thurs Holiday Buy Scheme - up to 5 days Company Pension - Auto enrol. Company sick pay Industry leading Maternity & Paternity Policies Real Living Wage Employer Refer a Friend scheme Professional training - suited to your role Extensive Learning & Development opportunities - including opportunities for progression. Discount Shopping, Gym, Days Out Bike To Work Scheme Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing. Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries. Occupational Health - Making a positive change to Health & wellbeing at work. Various Rewards & Recognition Awards Stable employer with long-term prospects on the contract At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
OUR PERKS Empowering you to be your most authentic self ? 25 Holiday Days + your local bank holidays 1 Birthday day - it only happens once a year! 3 So Giving Days - spend these days giving back to your chosen cause Religious Celebrations Leave Access to 100s of discounts at Perkbox Mental Healthcare - Unlimted sessions with UnMind Enhanced Family Leave So Energy Who we are So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we've grown rapidly but sustainably, with 300,000+ customers and over 300 So Energists. But, we're not done. We're on the road to a million customers by the end of 2026 and, thanks to our recent merger with ESB Energy, we're well on the way. We're tech first, we're customer-centric and we're passionate about sustainability. We want to do the best we can for our customers and for each other, so we've created a workplace that is encouraging, supportive and offers the opportunity for growth. As a company, we live by six core values that guide everything we do: Clear Honest Ambitious Inquisitive Caring Sustainable The Role Customer Care Resolutions Advisor Reporting into our Customer Care Resolution Team Leader , we're looking for a Customer Care Resolutions Advisor to join the team. What you'll be getting up to: Address customer complaints and issues in a timely and empathetic manner. Investigate and analyse customer concerns to determine the root cause and provide appropriate solutions. Maintain detailed records of customer interactions and resolutions. Collaborate with other departments to ensure complaints are resolved to the satisfaction of our customers. Ensure complaint handling timescales meet OFGEM requirements, maintaining accurate and up-to-date records in the complaints database. This role will be a great fit if: Previous experience in complaints handling or customer care is required. Exceptional communication skills, both written and verbal. Strong problem-solving and analytical abilities. Empathy and a customer-centric mindset. Ability to work well in a team and collaborate across departments. Proficiency in using customer support tools and software.
May 20, 2024
Full time
OUR PERKS Empowering you to be your most authentic self ? 25 Holiday Days + your local bank holidays 1 Birthday day - it only happens once a year! 3 So Giving Days - spend these days giving back to your chosen cause Religious Celebrations Leave Access to 100s of discounts at Perkbox Mental Healthcare - Unlimted sessions with UnMind Enhanced Family Leave So Energy Who we are So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we've grown rapidly but sustainably, with 300,000+ customers and over 300 So Energists. But, we're not done. We're on the road to a million customers by the end of 2026 and, thanks to our recent merger with ESB Energy, we're well on the way. We're tech first, we're customer-centric and we're passionate about sustainability. We want to do the best we can for our customers and for each other, so we've created a workplace that is encouraging, supportive and offers the opportunity for growth. As a company, we live by six core values that guide everything we do: Clear Honest Ambitious Inquisitive Caring Sustainable The Role Customer Care Resolutions Advisor Reporting into our Customer Care Resolution Team Leader , we're looking for a Customer Care Resolutions Advisor to join the team. What you'll be getting up to: Address customer complaints and issues in a timely and empathetic manner. Investigate and analyse customer concerns to determine the root cause and provide appropriate solutions. Maintain detailed records of customer interactions and resolutions. Collaborate with other departments to ensure complaints are resolved to the satisfaction of our customers. Ensure complaint handling timescales meet OFGEM requirements, maintaining accurate and up-to-date records in the complaints database. This role will be a great fit if: Previous experience in complaints handling or customer care is required. Exceptional communication skills, both written and verbal. Strong problem-solving and analytical abilities. Empathy and a customer-centric mindset. Ability to work well in a team and collaborate across departments. Proficiency in using customer support tools and software.
Hybrid, mixture of Home and our Bournemouth Hub Do you want to work for one of the Top 25 Housing Associations in the UK as well as one of the Top 100 Large Organisations in the South East and the Midlands? If so, then look no further. Welcome to Stonewater! Here at Stonewater, our social purpose is at the heart of everything we do, for everyone to have the opportunity to have a place that they can call home. We are an organisation which continues to grow, in an industry that is in high demand. We currently manage about 36,000 homes in England for over 78,000 customers including general rent, shared ownership and new builds. We also offer incredibly important specialist services including retirement and supported living schemes, domestic abuse refuges, a dedicated LGBTQ+ safe space, and young people's foyers. Stonewater is an exceptional place to work, and we aim to keep our colleagues engaged, developed and equipped. What some of our colleagues say; 'They're an amazing bunch, doing amazing things!', 'I love the flexibility and feeling connected to the team', 'I am proud to say I am surrounded by amazing colleagues who only ever want to their best and deliver on our promise'. As a Customer Service Advisor You'll take ownership for a range of complex enquiries, delivering exceptional customer service and a first-time resolution. This will be across repairs, income, tenancy management and lettings and allocations in general needs, supported housing, home ownership and retirement living. We are proud of our approach to Hybrid working, recognising just how much our team value the flexibility of working both from home and our Hubbs. As for our new colleagues, once they have found their footing and are meeting their goals, we are always delighted to also extend them the flexibility to work from home. The role includes shift work covering opening hours of 8am - 8pm Monday to Friday and 9am - 1pm on a Saturday. So, if you; Have previous customer service experience Experience in a customer service contact centre using any of the following channels -telephone, email, social media or live chat Thrive under pressure whilst also able to deliver consistent, high levels of customer service. Are empathetic and resilient, with exceptional communication skills Are highly organised with the ability to prioritise workload and meet targets Have great computer skills and feel comfortable working within multi-system environments Then we want to hear from you! It's time to By joining our team, you will have full support in your role as we maximise the benefits of hybrid working, both at our Hubbs and at home! To offer you the best start in your new role, we invest in six weeks of initial training, ensuring you are confident in answering any of our customers' questions. And the benefits of working for us? At Stonewater, we offer a great benefits package which includes a competitive salary, hybrid working, onboard support, career development and progression opportunities, up to £10k interest-free loan for home work spaces, a specialist shared-ownership product helping you into your own home, a retirement savings plan - up to 7% matched contribution rate, Life assurance - 3.5x contractual pay, 24/7 access to a totally confidential counselling helpline, Healthcare cash plan, accrued holiday plus access to deals and discounts on shopping, travel, optical etc and much more! Appointment to this role will be subject to satisfactory references and possession of a valid right to work document.
May 20, 2024
Full time
Hybrid, mixture of Home and our Bournemouth Hub Do you want to work for one of the Top 25 Housing Associations in the UK as well as one of the Top 100 Large Organisations in the South East and the Midlands? If so, then look no further. Welcome to Stonewater! Here at Stonewater, our social purpose is at the heart of everything we do, for everyone to have the opportunity to have a place that they can call home. We are an organisation which continues to grow, in an industry that is in high demand. We currently manage about 36,000 homes in England for over 78,000 customers including general rent, shared ownership and new builds. We also offer incredibly important specialist services including retirement and supported living schemes, domestic abuse refuges, a dedicated LGBTQ+ safe space, and young people's foyers. Stonewater is an exceptional place to work, and we aim to keep our colleagues engaged, developed and equipped. What some of our colleagues say; 'They're an amazing bunch, doing amazing things!', 'I love the flexibility and feeling connected to the team', 'I am proud to say I am surrounded by amazing colleagues who only ever want to their best and deliver on our promise'. As a Customer Service Advisor You'll take ownership for a range of complex enquiries, delivering exceptional customer service and a first-time resolution. This will be across repairs, income, tenancy management and lettings and allocations in general needs, supported housing, home ownership and retirement living. We are proud of our approach to Hybrid working, recognising just how much our team value the flexibility of working both from home and our Hubbs. As for our new colleagues, once they have found their footing and are meeting their goals, we are always delighted to also extend them the flexibility to work from home. The role includes shift work covering opening hours of 8am - 8pm Monday to Friday and 9am - 1pm on a Saturday. So, if you; Have previous customer service experience Experience in a customer service contact centre using any of the following channels -telephone, email, social media or live chat Thrive under pressure whilst also able to deliver consistent, high levels of customer service. Are empathetic and resilient, with exceptional communication skills Are highly organised with the ability to prioritise workload and meet targets Have great computer skills and feel comfortable working within multi-system environments Then we want to hear from you! It's time to By joining our team, you will have full support in your role as we maximise the benefits of hybrid working, both at our Hubbs and at home! To offer you the best start in your new role, we invest in six weeks of initial training, ensuring you are confident in answering any of our customers' questions. And the benefits of working for us? At Stonewater, we offer a great benefits package which includes a competitive salary, hybrid working, onboard support, career development and progression opportunities, up to £10k interest-free loan for home work spaces, a specialist shared-ownership product helping you into your own home, a retirement savings plan - up to 7% matched contribution rate, Life assurance - 3.5x contractual pay, 24/7 access to a totally confidential counselling helpline, Healthcare cash plan, accrued holiday plus access to deals and discounts on shopping, travel, optical etc and much more! Appointment to this role will be subject to satisfactory references and possession of a valid right to work document.
Lifeline Advisor (Call Handler)- Days Location: Peterborough, Shrewsbury Avenue Salary: £27,769. 33 per annum The Vacancy Are you looking for a new and rewarding role, where you can really make a difference to people's lives? If so, due to an internal move our client have an opportunity for you to join their amazing team of Lifeline Advisers on days. Their Lifeline service is manned 24/7; the successful applicant will work 37 hours per week, 5 days out of 7, bank holidays and weekends will fall into the normal shift pattern, As a Lifeline Adviser for them you will need to be able to provide high standards of customer service to a wide range of customers. Using their LETS principle you will need to actively listen to and understand the details of each contact, assessing and processing customer contact telephone calls for an emergency response with patience and with empathy. In line with individual customer contractual requirements, you'll need to take action as needed and provide relevant support . In addition, the Lifeline adviser will need to assess the calls for repairs for external customers under contract as cost effectively and efficiently as possible and to an agreed time frame. The ideal candidate for this role will be someone who has had previous experience of working in a customer service or contact service environment and able to multi-task by having a conversation and updating systems at the same time. In addition, the successful candidate will need to have excellent and clear telephone manner as well as being able to demonstrate good listening skills to ensure the timely resolution of the contact. Enhanced DBS will be sought for successful candidates. For a full job description please see the document at the foot of this page.
May 20, 2024
Full time
Lifeline Advisor (Call Handler)- Days Location: Peterborough, Shrewsbury Avenue Salary: £27,769. 33 per annum The Vacancy Are you looking for a new and rewarding role, where you can really make a difference to people's lives? If so, due to an internal move our client have an opportunity for you to join their amazing team of Lifeline Advisers on days. Their Lifeline service is manned 24/7; the successful applicant will work 37 hours per week, 5 days out of 7, bank holidays and weekends will fall into the normal shift pattern, As a Lifeline Adviser for them you will need to be able to provide high standards of customer service to a wide range of customers. Using their LETS principle you will need to actively listen to and understand the details of each contact, assessing and processing customer contact telephone calls for an emergency response with patience and with empathy. In line with individual customer contractual requirements, you'll need to take action as needed and provide relevant support . In addition, the Lifeline adviser will need to assess the calls for repairs for external customers under contract as cost effectively and efficiently as possible and to an agreed time frame. The ideal candidate for this role will be someone who has had previous experience of working in a customer service or contact service environment and able to multi-task by having a conversation and updating systems at the same time. In addition, the successful candidate will need to have excellent and clear telephone manner as well as being able to demonstrate good listening skills to ensure the timely resolution of the contact. Enhanced DBS will be sought for successful candidates. For a full job description please see the document at the foot of this page.
We are seeking a Graduate Chemist or Scientist, to work as a Technical Account Manager, for a chemical company in Buckinghamshire. This position would suit either an experienced chemical sales professional or a recent graduate chemist/scientist seeking to develop a commercial career in sales. Previous sales experience is not required as full training will be provided. In return you will receive a basic salary in the region of £25,000-£35,000, company car, bonus, phone, private health insurance and pension. There is great scope for creativity and personal development within this role, and you will be supported by extensive training, a fully equipped laboratory, enthusiastic and supportive colleagues, and outside training if required. After a perod of training the role includes responsibility for: • Developing strong technical understanding of the full range of chemical products, their benefits and formulation characteristics. • Regularly visiting customers to develop long-term working relationships with their R&D, Purchasing and Marketing teams.This will involve extensive travel within the UK. • Understanding the technical and commercial needs of the customers. • Communicating complex technical information clearly and concisely. • Continuing to provide technical support to customers throughout their development process. • Working with Technical Development Chemists to create innovative formulations. • Identifying and exploiting new business opportunities. • Attending relevant industry meetings, seminars, exhibitions and symposia to increase knowledge of the industry and identify business opportunities. A positive, enthusiastic and self-motivated can-do attitude is essential, as are excellent communication and interpersonal skills.Candidates must be proactive, analytical thinkers, and be committed to high customer service levels both within the company and towards external customers and suppliers. You will have: • A strong scientific education and preferably a degree in a scientific subject. • The ability to learn and understand new technologies, and apply this knowledge to business development • A scientific approach to problem solving • High energy and drive to succeed • Ability to work under pressure • Good commercial awareness • Full UK driving licence • The ability and aspiration to travel key words: chemical sales manager polymer sales manager account manager product manager area sales engineer sales specialist sales advisor sales coordinator sales advisor graduate in chemistry chemistry graduate development chemist qc chemist research chemist graduate chemist polymer chemistry polymer chemist polymer scientist commercial manager business development chemist marketing chemist scientist graduate chemist graduate chemist
May 20, 2024
Full time
We are seeking a Graduate Chemist or Scientist, to work as a Technical Account Manager, for a chemical company in Buckinghamshire. This position would suit either an experienced chemical sales professional or a recent graduate chemist/scientist seeking to develop a commercial career in sales. Previous sales experience is not required as full training will be provided. In return you will receive a basic salary in the region of £25,000-£35,000, company car, bonus, phone, private health insurance and pension. There is great scope for creativity and personal development within this role, and you will be supported by extensive training, a fully equipped laboratory, enthusiastic and supportive colleagues, and outside training if required. After a perod of training the role includes responsibility for: • Developing strong technical understanding of the full range of chemical products, their benefits and formulation characteristics. • Regularly visiting customers to develop long-term working relationships with their R&D, Purchasing and Marketing teams.This will involve extensive travel within the UK. • Understanding the technical and commercial needs of the customers. • Communicating complex technical information clearly and concisely. • Continuing to provide technical support to customers throughout their development process. • Working with Technical Development Chemists to create innovative formulations. • Identifying and exploiting new business opportunities. • Attending relevant industry meetings, seminars, exhibitions and symposia to increase knowledge of the industry and identify business opportunities. A positive, enthusiastic and self-motivated can-do attitude is essential, as are excellent communication and interpersonal skills.Candidates must be proactive, analytical thinkers, and be committed to high customer service levels both within the company and towards external customers and suppliers. You will have: • A strong scientific education and preferably a degree in a scientific subject. • The ability to learn and understand new technologies, and apply this knowledge to business development • A scientific approach to problem solving • High energy and drive to succeed • Ability to work under pressure • Good commercial awareness • Full UK driving licence • The ability and aspiration to travel key words: chemical sales manager polymer sales manager account manager product manager area sales engineer sales specialist sales advisor sales coordinator sales advisor graduate in chemistry chemistry graduate development chemist qc chemist research chemist graduate chemist polymer chemistry polymer chemist polymer scientist commercial manager business development chemist marketing chemist scientist graduate chemist graduate chemist
Are you based in the BISHOP AUCKLAND area? Do you have a passion for working with people? Do you have first class Customer Service skills? Are you open to learning and development? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Senior Customer Service Advisor who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays) pro rata. Hours Monday to Friday 730am to 5pm every other Saturday 8am to 12 noon Jewson, Bishop Auckland, Watling Road, Bishop Auckland, DL14 9AT Key Responsibilities Our Branch Sales are an important contributor to the team's shared success, the overall performance of the business and the positive experiences of our customers. To support our team and customers effectively you will; Perform a range of administrative duties including but not limited to purchase orders, back-office functions, stock controls, delivery paperwork (GRN notes) Answer customer queries both face to face at the trade counter and via the phone Update delivery boards and schedules Contact our customers to update them with their orders Respond promptly to any account queries, intercompany queries, and supplier invoice queries Ensure compliance with all company administration policies and procedures Complete all work correctly and efficiently, with good office housekeeping Participate in stock take duties as required Support in other areas of the branch as and when needed What's in it for you? A competitive salary and benefits package, plus generous staff discounts A supportive team environment where your contributions are recognised and valued Opportunities to grow your skills and career within our organisation Flexible working arrangements to help you balance work and life Required Skills and Experience Previous industry experience preferred but not essential Experience in a customer facing environment Passion for working with people A positive can-do attitude About us At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
May 20, 2024
Full time
Are you based in the BISHOP AUCKLAND area? Do you have a passion for working with people? Do you have first class Customer Service skills? Are you open to learning and development? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Senior Customer Service Advisor who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays) pro rata. Hours Monday to Friday 730am to 5pm every other Saturday 8am to 12 noon Jewson, Bishop Auckland, Watling Road, Bishop Auckland, DL14 9AT Key Responsibilities Our Branch Sales are an important contributor to the team's shared success, the overall performance of the business and the positive experiences of our customers. To support our team and customers effectively you will; Perform a range of administrative duties including but not limited to purchase orders, back-office functions, stock controls, delivery paperwork (GRN notes) Answer customer queries both face to face at the trade counter and via the phone Update delivery boards and schedules Contact our customers to update them with their orders Respond promptly to any account queries, intercompany queries, and supplier invoice queries Ensure compliance with all company administration policies and procedures Complete all work correctly and efficiently, with good office housekeeping Participate in stock take duties as required Support in other areas of the branch as and when needed What's in it for you? A competitive salary and benefits package, plus generous staff discounts A supportive team environment where your contributions are recognised and valued Opportunities to grow your skills and career within our organisation Flexible working arrangements to help you balance work and life Required Skills and Experience Previous industry experience preferred but not essential Experience in a customer facing environment Passion for working with people A positive can-do attitude About us At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
May 20, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
CUSTOMER SERVICE ADVISOR - GERMAN SPEAKING / MANCHESTER / HYBRID 1 DAY PER WEEK IN THE OFFICE MINIMUM / £25,000 & GREAT BENEFITS Exciting new opportunity for an experienced Customer Service professional, with German language skills to join a dynamic organisation with an excellent reputation. WEX Inc. is a leading provider of business to business physical, digital and virtual card payment solutions. WEX is fleet, corporate and health payment solutions provide its customers - comprising small businesses, large fleets and corporations - with unparalleled security and control across a wide spectrum of business sectors. Our people make all the difference in our success, we currently have an exciting opportunity for a talented Customer Service Advisor (German Speaker) to join our team supporting customers across Europe. You will be working in an expanding Department, covering a European wide operation. What's on offer? Competitive salary of £25,000 Annual company bonus 37.5-hour week - Monday to Friday, no evenings or weekends Hybrid working (1-2 days per week in the Manchester office) Industry leading pension scheme 25 days holiday plus bank holidays - with the opportunity to purchase additional holidays Private Medical Cycle2Work Scheme GymFlex Life assurance and Income protection Discounts & perks platform Employee wellbeing Continuous training, coaching and development within a helpful and encouraging environment Career progression opportunities Key Responsibilities of the Customer Service Advisor (German Speaker): Advise Sales of customers commercial queries Investigate transaction declines & velocity queries Liaising with all staff both in Manchester and in European Offices Log all queries and action on Logging Tool Chargebacks, Copy Invoice Requests, Transaction Queries Produce Copy Invoices on request Provide on-going support to colleagues and highlight training requirements to Team Leader Answer phone calls with set criteria and within parameters set out by the Company Assist in identifying and resolving areas that reduce chargeback liability or queries Carry out data entry for Customers & Cards Forward customer payment concerns to Credit Collections immediately Provide support to customers using website/systems provided Experience you'll bring: Previous experience in similar Customer Service role Fluent German speaker Ability to mentor, develop & improve skills of others Adaptable to organisational change requirements Excellent communication skills (written and verbal) Establish and maintain co-operative and effective working relationships Self-motivated, organised and can work on own initiative Taking "ownership" of problems What's next? If you have the skills and passion to take on this Customer Service Advisor - German Speaking role, we would love to hear from you. APPLY NOW for immediate consideration.
May 20, 2024
Full time
CUSTOMER SERVICE ADVISOR - GERMAN SPEAKING / MANCHESTER / HYBRID 1 DAY PER WEEK IN THE OFFICE MINIMUM / £25,000 & GREAT BENEFITS Exciting new opportunity for an experienced Customer Service professional, with German language skills to join a dynamic organisation with an excellent reputation. WEX Inc. is a leading provider of business to business physical, digital and virtual card payment solutions. WEX is fleet, corporate and health payment solutions provide its customers - comprising small businesses, large fleets and corporations - with unparalleled security and control across a wide spectrum of business sectors. Our people make all the difference in our success, we currently have an exciting opportunity for a talented Customer Service Advisor (German Speaker) to join our team supporting customers across Europe. You will be working in an expanding Department, covering a European wide operation. What's on offer? Competitive salary of £25,000 Annual company bonus 37.5-hour week - Monday to Friday, no evenings or weekends Hybrid working (1-2 days per week in the Manchester office) Industry leading pension scheme 25 days holiday plus bank holidays - with the opportunity to purchase additional holidays Private Medical Cycle2Work Scheme GymFlex Life assurance and Income protection Discounts & perks platform Employee wellbeing Continuous training, coaching and development within a helpful and encouraging environment Career progression opportunities Key Responsibilities of the Customer Service Advisor (German Speaker): Advise Sales of customers commercial queries Investigate transaction declines & velocity queries Liaising with all staff both in Manchester and in European Offices Log all queries and action on Logging Tool Chargebacks, Copy Invoice Requests, Transaction Queries Produce Copy Invoices on request Provide on-going support to colleagues and highlight training requirements to Team Leader Answer phone calls with set criteria and within parameters set out by the Company Assist in identifying and resolving areas that reduce chargeback liability or queries Carry out data entry for Customers & Cards Forward customer payment concerns to Credit Collections immediately Provide support to customers using website/systems provided Experience you'll bring: Previous experience in similar Customer Service role Fluent German speaker Ability to mentor, develop & improve skills of others Adaptable to organisational change requirements Excellent communication skills (written and verbal) Establish and maintain co-operative and effective working relationships Self-motivated, organised and can work on own initiative Taking "ownership" of problems What's next? If you have the skills and passion to take on this Customer Service Advisor - German Speaking role, we would love to hear from you. APPLY NOW for immediate consideration.