Job Identification Job CategorySoftware Engineering Business UnitCorporate Sector Posting Date03/11/2024, 09:19 AM Locations 4 John Carpenter St, London, Greater London, EC4Y 0JP, GB Job ScheduleFull time JOB DESCRIPTION Out of the successful launch of Chase in 2021, we're a new team, with a new mission. We're creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We're people-first. We value collaboration, curiosity and commitment. As a Platform Engineer at JPMorgan Chase within the platform team, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world Job responsibilities Develops secure high-quality production code, and reviews and debugs code written by others Develops composable infrastructure systems and capabilities Influence organisational level architecture, design patterns and practices, and standards Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Provides operational support of production systems within a you-build-it-you-run-it culture Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Leads an agile team to deliver high quality technical solutions, while maintaining a focus on business focused Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts, such as Certified Kubernetes Application Developer (CKAD), Google Associate Cloud Engineer Certification, or AWS Certified Solutions Architect Expertise deploying infrastructure as code, using Crossplane, Terraform, or equivalent Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s), such as Go, Java or Kotlin Advanced understanding of agile methodologies, CI/CD, application resiliency, and security; including modern best practices for secure delivery, such as SLSA framework Demonstrated proficiency in software applications and processes within a technical domain, such as cloud, artificial intelligence, machine learning, mobile, etc. Practical cloud native experience, deploying Kubernetes applications on a cloud service provider, such as Google Cloud, Amazon Web Services, or Microsoft Cloud Proven record of cross team collaboration, and technical leadership Preferred qualifications, capabilities, and skills Expertise in the Kubernetes operator pattern Experience with GitOps Strong understanding of networking fundamentals, and application in a cloud environment ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
May 22, 2024
Full time
Job Identification Job CategorySoftware Engineering Business UnitCorporate Sector Posting Date03/11/2024, 09:19 AM Locations 4 John Carpenter St, London, Greater London, EC4Y 0JP, GB Job ScheduleFull time JOB DESCRIPTION Out of the successful launch of Chase in 2021, we're a new team, with a new mission. We're creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We're people-first. We value collaboration, curiosity and commitment. As a Platform Engineer at JPMorgan Chase within the platform team, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world Job responsibilities Develops secure high-quality production code, and reviews and debugs code written by others Develops composable infrastructure systems and capabilities Influence organisational level architecture, design patterns and practices, and standards Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Provides operational support of production systems within a you-build-it-you-run-it culture Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Leads an agile team to deliver high quality technical solutions, while maintaining a focus on business focused Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts, such as Certified Kubernetes Application Developer (CKAD), Google Associate Cloud Engineer Certification, or AWS Certified Solutions Architect Expertise deploying infrastructure as code, using Crossplane, Terraform, or equivalent Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s), such as Go, Java or Kotlin Advanced understanding of agile methodologies, CI/CD, application resiliency, and security; including modern best practices for secure delivery, such as SLSA framework Demonstrated proficiency in software applications and processes within a technical domain, such as cloud, artificial intelligence, machine learning, mobile, etc. Practical cloud native experience, deploying Kubernetes applications on a cloud service provider, such as Google Cloud, Amazon Web Services, or Microsoft Cloud Proven record of cross team collaboration, and technical leadership Preferred qualifications, capabilities, and skills Expertise in the Kubernetes operator pattern Experience with GitOps Strong understanding of networking fundamentals, and application in a cloud environment ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport . Within Peacock, the Personalisation team delights customers by guiding them on every visit to the titles (movies, tv shows, sports) that are best for them. We achieve our mission by developing a deep understanding of user interests and preferences to deliver relevant content our customers will love The Senior Product Manager, Personalisation you will develop the strategy and vision for maximising customer engagement, retention and satisfaction by identifying the right content for each user based on their individual interests, identity, and needs. This role will work to build and iterate on a variety of machine learning and recommender models that power personalisation across the product. What you'll do : The ideal candidate will have a solid understanding of ML technologies, is disciplined in using experiments to validate hypothesis, and is a proven collaborator that can get things done across a matrixed organisation. This role will report to the VP of Personalisation & Search, and partner closely with teams across the organisation to increase engagement (e.g. watch time per user, viewing frequency, viewing diversity) across all segments of our customer base. Contribute to the vision and strategy to improve personalised content recommendations across all devices (TV, mobile, web), through a mix of new features, enhancements, and innovations. Own and drive personalisation product roadmaps and features based on this strategic vision and define prioritised feature sets to address key internal and external customer needs. Partner with project management and technology teams in the US and Europe to set roadmaps and deliver high quality products. Partner with a globally distributed team of data analysts, data scientists, engineers, and editors to execute the product strategy according to the roadmap. Team up with other Product Managers to create product synergies and enable new product opportunities. Make evidenced-based decisions using consumer insights, product analytics, competitive and market analysis. Translate the complex into the simple and make compelling executive presentations that explain product vision and strategy. Build product features that can scale and adapt to global market needs and territory specific requirements. Help build a product culture and inspire the next generation of product leaders. What You'll Bring Minimum of 5 years of product strategy/management experience within the media or consumer technology space, with a preference for experience at a streaming service. Consumer-centric view with a proven track-record of developing and acting on customer insights. Understanding of modern ML/AI approaches and experience with personalisation and recommendation products. Significant experience with A/B testing, hypothesis validation, user testing, and analytics software. Experience building products across multiple platforms (iOS, tvOS, Android, Roku, Amazon) Ability and self-motivation to work effectively offsite and onsite and with global, multi-lingual teams. Experience owning feature delivery and prioritisation tradeoffs An ability to lead and inspire alignment to a shared vision and outcome through collaboration. Strong analytics skills and a hypothesis-driven approach to problem solving. Proven ability to be flexible and quickly adapt to changing priorities, with tight deadlines, balancing short term progress with long term thinking. Exceptional verbal, written and interpersonal communication skills. BA/BS degree in relevant field is highly desired. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 21, 2024
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport . Within Peacock, the Personalisation team delights customers by guiding them on every visit to the titles (movies, tv shows, sports) that are best for them. We achieve our mission by developing a deep understanding of user interests and preferences to deliver relevant content our customers will love The Senior Product Manager, Personalisation you will develop the strategy and vision for maximising customer engagement, retention and satisfaction by identifying the right content for each user based on their individual interests, identity, and needs. This role will work to build and iterate on a variety of machine learning and recommender models that power personalisation across the product. What you'll do : The ideal candidate will have a solid understanding of ML technologies, is disciplined in using experiments to validate hypothesis, and is a proven collaborator that can get things done across a matrixed organisation. This role will report to the VP of Personalisation & Search, and partner closely with teams across the organisation to increase engagement (e.g. watch time per user, viewing frequency, viewing diversity) across all segments of our customer base. Contribute to the vision and strategy to improve personalised content recommendations across all devices (TV, mobile, web), through a mix of new features, enhancements, and innovations. Own and drive personalisation product roadmaps and features based on this strategic vision and define prioritised feature sets to address key internal and external customer needs. Partner with project management and technology teams in the US and Europe to set roadmaps and deliver high quality products. Partner with a globally distributed team of data analysts, data scientists, engineers, and editors to execute the product strategy according to the roadmap. Team up with other Product Managers to create product synergies and enable new product opportunities. Make evidenced-based decisions using consumer insights, product analytics, competitive and market analysis. Translate the complex into the simple and make compelling executive presentations that explain product vision and strategy. Build product features that can scale and adapt to global market needs and territory specific requirements. Help build a product culture and inspire the next generation of product leaders. What You'll Bring Minimum of 5 years of product strategy/management experience within the media or consumer technology space, with a preference for experience at a streaming service. Consumer-centric view with a proven track-record of developing and acting on customer insights. Understanding of modern ML/AI approaches and experience with personalisation and recommendation products. Significant experience with A/B testing, hypothesis validation, user testing, and analytics software. Experience building products across multiple platforms (iOS, tvOS, Android, Roku, Amazon) Ability and self-motivation to work effectively offsite and onsite and with global, multi-lingual teams. Experience owning feature delivery and prioritisation tradeoffs An ability to lead and inspire alignment to a shared vision and outcome through collaboration. Strong analytics skills and a hypothesis-driven approach to problem solving. Proven ability to be flexible and quickly adapt to changing priorities, with tight deadlines, balancing short term progress with long term thinking. Exceptional verbal, written and interpersonal communication skills. BA/BS degree in relevant field is highly desired. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Exciting opportunity for a Category Manager - Convenience Retail to join this global Energy company for a 12 month maternity cover contract.The UK Mobility business has a company owned presence of over 525 service stations. As a Non-Fuel Retail business, Convenience Retail UK sources goods and services across a broad spectrum of own-label and consumer packaged goods across 13 product categories. Mobility is a core face of the business. It touches the lives of 30 million customers every single day. This makes Mobility a primary driver for the brand. It is an exciting time to be working in Mobility UK as it evolves from a fuels retailer' to mobility retailer', innovating to meet changing customer expectations in respect to convenience, quality, digitalization, and services. Within UK Convenience Retail & services we look beyond the forecourt, forming strategic partnerships with leading brands to offer a broader range of products and services, helping customers optimise their fast-paced modern lives. In the UK, our CR alliance partnerships cover a wide range of areas incl. Costa Express, Waitrose, Co-op & Budgens, Karcher (car wash), Uber Eats and Amazon and InPost Lockers.This is an exciting opportunity to join a high performing team at a pivotal time, as Convenience retail needs to double down and grow faster as EV infrastructure takes time to embed and optimize, against a backdrop of declining volume in the fuels space. The Role:The purpose of this role will be to manage assigned Categories and/or Alliance Partners for the UK business, ensuring the key KPI metrics are met. This will require best-in-class category management skills and the successful candidate will be required to build extensive knowledge of their categories and the wider dynamics of the retail environment. He/she will be expected to define, shape, manage and monitor their categories; working with internal and external stakeholders to optimise an ever-evolving offer whilst delivering against business targets. Pivotal to the role will be interaction with suppliers and partners, negotiating then managing the execution of annual Joint Business Plans. Key role activities and approach:• Manage the Category performance and P&L against key KPI deliverables.• Thorough analysis and understanding of the category and market dynamics - measuring the category performance and maintaining an optimal balance between the long-term view and business demands of the annual targets. • Developing profitable category business plans and ensuring all performance levers are optimized eg range, merchandising, price, promotions, operational excellence etc• Owning the relationships and negotiation of trading terms with suppliers or alliance partners and identifying opportunities to drive efficiencies. Building appropriate JBPs with the supply base.• As part of a global business, work collaboratively with the global category management team to unlock broader opportunities• Develop and implement appropriate seasonal or event driven activities to maximise incremental sales and revenue • Effectively manage relationships with broader stakeholders and other teams within the business to deliver against our objectives• Provide an agile response when required to respond to changing market and business dynamics.The Candidate:• Experience as a Category Manager or Buyer in a retail environment• Result driven mindset; able to deliver against or support delivery of stretching business targets• Strong commercial acumen, strong understanding of sales, margin and profitability metrics, supported with understanding of all factors that can influence performance• Analytical skills, robust analytical skills demonstrable across different tools with high attention to detail• Excellent relationship management skills; able to adapt approach to different audiences or circumstances• Collaborative; able to work across multiple external and internal touch points, an effective team player and contributor• Agility, able to respond at speed to changing business demands, reacting to challenging or unforeseen circumstances in a calm and measured manner, solving a problem firsthand if one should ariseThis needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. Specialising within Energy Trading, Oil & Gas, Financial Markets and TV & Entertainment, Eaglecliff Recruitment is ISO accredited, a Member of REC and listed within the top 4% for Financial stability by Dun & Bradstreet. Please telephone for an immediate response or email your CV for a reply within one hour. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing
May 21, 2024
Full time
Exciting opportunity for a Category Manager - Convenience Retail to join this global Energy company for a 12 month maternity cover contract.The UK Mobility business has a company owned presence of over 525 service stations. As a Non-Fuel Retail business, Convenience Retail UK sources goods and services across a broad spectrum of own-label and consumer packaged goods across 13 product categories. Mobility is a core face of the business. It touches the lives of 30 million customers every single day. This makes Mobility a primary driver for the brand. It is an exciting time to be working in Mobility UK as it evolves from a fuels retailer' to mobility retailer', innovating to meet changing customer expectations in respect to convenience, quality, digitalization, and services. Within UK Convenience Retail & services we look beyond the forecourt, forming strategic partnerships with leading brands to offer a broader range of products and services, helping customers optimise their fast-paced modern lives. In the UK, our CR alliance partnerships cover a wide range of areas incl. Costa Express, Waitrose, Co-op & Budgens, Karcher (car wash), Uber Eats and Amazon and InPost Lockers.This is an exciting opportunity to join a high performing team at a pivotal time, as Convenience retail needs to double down and grow faster as EV infrastructure takes time to embed and optimize, against a backdrop of declining volume in the fuels space. The Role:The purpose of this role will be to manage assigned Categories and/or Alliance Partners for the UK business, ensuring the key KPI metrics are met. This will require best-in-class category management skills and the successful candidate will be required to build extensive knowledge of their categories and the wider dynamics of the retail environment. He/she will be expected to define, shape, manage and monitor their categories; working with internal and external stakeholders to optimise an ever-evolving offer whilst delivering against business targets. Pivotal to the role will be interaction with suppliers and partners, negotiating then managing the execution of annual Joint Business Plans. Key role activities and approach:• Manage the Category performance and P&L against key KPI deliverables.• Thorough analysis and understanding of the category and market dynamics - measuring the category performance and maintaining an optimal balance between the long-term view and business demands of the annual targets. • Developing profitable category business plans and ensuring all performance levers are optimized eg range, merchandising, price, promotions, operational excellence etc• Owning the relationships and negotiation of trading terms with suppliers or alliance partners and identifying opportunities to drive efficiencies. Building appropriate JBPs with the supply base.• As part of a global business, work collaboratively with the global category management team to unlock broader opportunities• Develop and implement appropriate seasonal or event driven activities to maximise incremental sales and revenue • Effectively manage relationships with broader stakeholders and other teams within the business to deliver against our objectives• Provide an agile response when required to respond to changing market and business dynamics.The Candidate:• Experience as a Category Manager or Buyer in a retail environment• Result driven mindset; able to deliver against or support delivery of stretching business targets• Strong commercial acumen, strong understanding of sales, margin and profitability metrics, supported with understanding of all factors that can influence performance• Analytical skills, robust analytical skills demonstrable across different tools with high attention to detail• Excellent relationship management skills; able to adapt approach to different audiences or circumstances• Collaborative; able to work across multiple external and internal touch points, an effective team player and contributor• Agility, able to respond at speed to changing business demands, reacting to challenging or unforeseen circumstances in a calm and measured manner, solving a problem firsthand if one should ariseThis needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. Specialising within Energy Trading, Oil & Gas, Financial Markets and TV & Entertainment, Eaglecliff Recruitment is ISO accredited, a Member of REC and listed within the top 4% for Financial stability by Dun & Bradstreet. Please telephone for an immediate response or email your CV for a reply within one hour. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing
Exciting opportunity for a Category Manager - Convenience Retail to join this global Energy company for a 12 month maternity cover contract. The UK Mobility business has a company owned presence of over 525 service stations. As a Non-Fuel Retail business, Convenience Retail UK sources goods and services across a broad spectrum of own-label and consumer packaged goods across 13 product categories. Mobility is a core face of the business. It touches the lives of 30 million customers every single day. This makes Mobility a primary driver for the brand. It is an exciting time to be working in Mobility UK as it evolves from a fuels retailer' to mobility retailer', innovating to meet changing customer expectations in respect to convenience, quality, digitalization, and services. Within UK Convenience Retail & services we look beyond the forecourt, forming strategic partnerships with leading brands to offer a broader range of products and services, helping customers optimise their fast-paced modern lives. In the UK, our CR alliance partnerships cover a wide range of areas incl. Costa Express, Waitrose, Co-op & Budgens, Karcher (car wash), Uber Eats and Amazon and InPost Lockers. This is an exciting opportunity to join a high performing team at a pivotal time, as Convenience retail needs to double down and grow faster as EV infrastructure takes time to embed and optimize, against a backdrop of declining volume in the fuels space. The Role: The purpose of this role will be to manage assigned Categories and/or Alliance Partners for the UK business, ensuring the key KPI metrics are met. This will require best-in-class category management skills and the successful candidate will be required to build extensive knowledge of their categories and the wider dynamics of the retail environment. He/she will be expected to define, shape, manage and monitor their categories; working with internal and external stakeholders to optimise an ever-evolving offer whilst delivering against business targets. Pivotal to the role will be interaction with suppliers and partners, negotiating then managing the execution of annual Joint Business Plans. Key role activities and approach: Manage the Category performance and P&L against key KPI deliverables. Thorough analysis and understanding of the category and market dynamics - measuring the category performance and maintaining an optimal balance between the long-term view and business demands of the annual targets. Developing profitable category business plans and ensuring all performance levers are optimized eg range, merchandising, price, promotions, operational excellence etc Owning the relationships and negotiation of trading terms with suppliers or alliance partners and identifying opportunities to drive efficiencies. Building appropriate JBPs with the supply base. As part of a global business, work collaboratively with the global category management team to unlock broader opportunities Develop and implement appropriate seasonal or event driven activities to maximise incremental sales and revenue Effectively manage relationships with broader stakeholders and other teams within the business to deliver against our objectives Provide an agile response when required to respond to changing market and business dynamics. The Candidate: Experience as a Category Manager or Buyer in a retail environment Result driven mindset; able to deliver against or support delivery of stretching business targets Strong commercial acumen, strong understanding of sales, margin and profitability metrics, supported with understanding of all factors that can influence performance Analytical skills, robust analytical skills demonstrable across different tools with high attention to detail Excellent relationship management skills; able to adapt approach to different audiences or circumstances Collaborative; able to work across multiple external and internal touch points, an effective team player and contributor Agility, able to respond at speed to changing business demands, reacting to challenging or unforeseen circumstances in a calm and measured manner, solving a problem firsthand if one should arise This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. Specialising within Energy Trading, Oil & Gas, Financial Markets and TV & Entertainment, Eaglecliff Recruitment is ISO accredited, a Member of REC and listed within the top 4% for Financial stability by Dun & Bradstreet. Please telephone for an immediate response or email your CV for a reply within one hour. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing
May 21, 2024
Contractor
Exciting opportunity for a Category Manager - Convenience Retail to join this global Energy company for a 12 month maternity cover contract. The UK Mobility business has a company owned presence of over 525 service stations. As a Non-Fuel Retail business, Convenience Retail UK sources goods and services across a broad spectrum of own-label and consumer packaged goods across 13 product categories. Mobility is a core face of the business. It touches the lives of 30 million customers every single day. This makes Mobility a primary driver for the brand. It is an exciting time to be working in Mobility UK as it evolves from a fuels retailer' to mobility retailer', innovating to meet changing customer expectations in respect to convenience, quality, digitalization, and services. Within UK Convenience Retail & services we look beyond the forecourt, forming strategic partnerships with leading brands to offer a broader range of products and services, helping customers optimise their fast-paced modern lives. In the UK, our CR alliance partnerships cover a wide range of areas incl. Costa Express, Waitrose, Co-op & Budgens, Karcher (car wash), Uber Eats and Amazon and InPost Lockers. This is an exciting opportunity to join a high performing team at a pivotal time, as Convenience retail needs to double down and grow faster as EV infrastructure takes time to embed and optimize, against a backdrop of declining volume in the fuels space. The Role: The purpose of this role will be to manage assigned Categories and/or Alliance Partners for the UK business, ensuring the key KPI metrics are met. This will require best-in-class category management skills and the successful candidate will be required to build extensive knowledge of their categories and the wider dynamics of the retail environment. He/she will be expected to define, shape, manage and monitor their categories; working with internal and external stakeholders to optimise an ever-evolving offer whilst delivering against business targets. Pivotal to the role will be interaction with suppliers and partners, negotiating then managing the execution of annual Joint Business Plans. Key role activities and approach: Manage the Category performance and P&L against key KPI deliverables. Thorough analysis and understanding of the category and market dynamics - measuring the category performance and maintaining an optimal balance between the long-term view and business demands of the annual targets. Developing profitable category business plans and ensuring all performance levers are optimized eg range, merchandising, price, promotions, operational excellence etc Owning the relationships and negotiation of trading terms with suppliers or alliance partners and identifying opportunities to drive efficiencies. Building appropriate JBPs with the supply base. As part of a global business, work collaboratively with the global category management team to unlock broader opportunities Develop and implement appropriate seasonal or event driven activities to maximise incremental sales and revenue Effectively manage relationships with broader stakeholders and other teams within the business to deliver against our objectives Provide an agile response when required to respond to changing market and business dynamics. The Candidate: Experience as a Category Manager or Buyer in a retail environment Result driven mindset; able to deliver against or support delivery of stretching business targets Strong commercial acumen, strong understanding of sales, margin and profitability metrics, supported with understanding of all factors that can influence performance Analytical skills, robust analytical skills demonstrable across different tools with high attention to detail Excellent relationship management skills; able to adapt approach to different audiences or circumstances Collaborative; able to work across multiple external and internal touch points, an effective team player and contributor Agility, able to respond at speed to changing business demands, reacting to challenging or unforeseen circumstances in a calm and measured manner, solving a problem firsthand if one should arise This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. Specialising within Energy Trading, Oil & Gas, Financial Markets and TV & Entertainment, Eaglecliff Recruitment is ISO accredited, a Member of REC and listed within the top 4% for Financial stability by Dun & Bradstreet. Please telephone for an immediate response or email your CV for a reply within one hour. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing
At Auctane, we are united by a passion to help sellers - wherever they are, however they operate - fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products - over $200 billion worth - to customers around the globe. And Auctane is just getting started. Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values About the role This team is making it possible for Metapack and ShipEngine to expand our reach and impact, enabling more businesses to thrive in the ever-evolving landscape of e-commerce and logistics . We're looking for a dynamic and experienced Sales Directorto lead our sales team. Responsible for developing and executing strategic sales plans, managing key accounts, and motivating our sales team to achieve their targets, the ideal candidate will have a proven track record of sales success, excellent leadership skills, and a passion for driving business growth. The Sales Director will play a pivotal role in leveraging the capabilities of Metapack and ShipEngine to empower businesses in enhancing and streamlining their shipping processes . Metapack, a global leader in retail logistics, acts as a connective tissue between retailers, carriers, and consumers, offering unparalleled logistical capabilities and a wide array of delivery options. On the other hand, ShipEngine stands as the premier multi-carrier shipping API, facilitating brands, platforms, and third-party logistics providers in driving efficiency and cost savings through a vast network of over 70 carriers worldwide. As our Sales Director, you'll be instrumental in expanding our reach and impact, enabling more businesses to thrive in the ever-evolving landscape of e-commerce and logistics. What will you be doing? As the Sales Director, your role will be crucial in shaping our enterprise sales strategy and providing guidance to our sales team. Your primary mission is to coach and mentor the team, empowering them to surpass sales targets and fuel revenue expansion across Europe. You'll report directly to our Chief Sales Officer. Lead, motivate, and mentor a team of sales professionals, providing guidance and support to achieve individual and team sales targets. Develop and execute a comprehensive sales strategy to drive revenue growth and expand our customer base in Europe. Identify and pursue new business opportunities in collaborating with direct reports through proactive prospecting, networking, and relationship-building activities. Stay-up-to-date with industry trends, market dynamics, and competitor activities, providing insights and recommendations to enhance our sales approach. Analyse sales data, track performance metrics, and generate reports to assess sales effectiveness and identify areas for improvement. Use your specialised knowledge of our product/services effectively communicating their value propositions to clients and stakeholders. What are we looking for? A highly motivated and results driven Sales Director. Bachelor's degree or equivalent in business administration, marketing, or a related field. 8+ years of experience in SaaS sales. Proven track record of consistent success as a leader of (enterprise, strategic account) teams. Ability to accurately forecast team performance on a monthly basis and quarterly basis. Strong business acumen, with the ability to understand market dynamics and identify growth opportunities. Excellent communication, negotiation, and presentation skills. Self-motivated and results-oriented mindset, with the ability to work independently and in a team environment. Strong understanding of enterprise sales motions and methodologies- including but not limited to MEDDPICC etc. A proven ability to build connections with customer executives. What will make you stand out? Previous experience working in the delivery management space a big plus What do we offer? Tools for the job: Auctane will provide you with all equipment you need, ensuring you can seamlessly and securely work from either the London office or the comfort of your home. Flexible hybrid working approach: Hybrid working offers the flexibility to balance on-site collaboration and remote productivity, leading to enhanced efficiency and well-being. As part of our approach, we ask that you attend the office three days a week, ensuring a blend of in-person connection and remote work benefits. Central London location: Experience the best of both worlds and join us at our fantastic office. Immerse yourself in our dynamic and open culture. Enjoy the array of complimentary drinks and snacks, and join our monthly social activities. Our London office serves as a vibrant hub within our global community, embodying true international diversity with representatives from over 20 different nationalities, speaking 10 languages. 25 days holiday (plus public holidays). Your holiday entitlement will increase to max. of 30 days, based on your length of service (2 yrs / 27 days, 3yrs / 28 days, 4yrs / 29 days and 5 yrs / 30 days) Company Pension: Auctane operates a contributory pension scheme on behalf of its employees, and will contribute up to 4%, providing the employee matches the contribution. ️ Life insurance: Auctane will provide 4x of base salary. This benefit is available from the first day of employment. Long term income protection: 50% of your base salary for up to 5 years. This benefit is available from the first day of employment. Private Medical and Dental Insurance: Both benefits are via our partner Bupa and available post probation. (Dental enrolment only occurs in May) Personal Training Budget. We offer a generous training budget of up to £2000 per year dedicated to your professional development. Whether it's investing in certifications, attending conferences, or exploring other educational opportunities, we are committed to supporting you in enhancing your expertise. We also provide access LinkedIn Learning. This benefit is available post probation. Health and Wellbeing: We have a wealth of health and wellbeing benefits available. Here's just some of what we offer; gym membership and subsidies, 24/7 EAP, virtual GP appointments, subsidised eye care, counselling sessions, physiotherapy sessions, PT, and nutrition advice, financial and legal support. There is also an extensive resource library of podcasts, webinars and articles. Tax-Free Childcare: You may be eligible for tax free childcare, subject to the criteria set by the government. If successful, you can get up to £500 every 3 months (£2,000 a year) for each of your children to help with the costs of childcare. Cycle to work scheme: Auctane offers a subsidised cycle purchase scheme, Through this scheme, you will enjoy exclusive benefits, including attractive savings and convenient payment plans. This benefit is available post probation. Interest-free season ticket loan: Auctane can provide an interest free loan of up £7,000 to purchase an annual season ticket for travel requirements.This benefit is available post probation. Referral Bonus: Our Employee Referral Bonus Program is designed to reward you for helping us build an even stronger and more talented team. You could earn up to £3,000, depending on the role and subject to the bonus program criteria. Postal Services: Auctane offers 99% discount on personal shipments using Packlink.pro Please provide your Primary Home Address. Do you require visa sponsorship to work in the United Kingdom? Do you have experience within the delivery management field? Are you willing to visit the London office three times a week? What are your salary expectations? When would you be available to join us? I agree to Metapack's candidate privacy policy? Metapack candidate privacy notice Metapack Careers has my consent to collect, store, and process my data for the purpose of considering me for employment, and for up to 365 days thereafter.
May 20, 2024
Full time
At Auctane, we are united by a passion to help sellers - wherever they are, however they operate - fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products - over $200 billion worth - to customers around the globe. And Auctane is just getting started. Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values About the role This team is making it possible for Metapack and ShipEngine to expand our reach and impact, enabling more businesses to thrive in the ever-evolving landscape of e-commerce and logistics . We're looking for a dynamic and experienced Sales Directorto lead our sales team. Responsible for developing and executing strategic sales plans, managing key accounts, and motivating our sales team to achieve their targets, the ideal candidate will have a proven track record of sales success, excellent leadership skills, and a passion for driving business growth. The Sales Director will play a pivotal role in leveraging the capabilities of Metapack and ShipEngine to empower businesses in enhancing and streamlining their shipping processes . Metapack, a global leader in retail logistics, acts as a connective tissue between retailers, carriers, and consumers, offering unparalleled logistical capabilities and a wide array of delivery options. On the other hand, ShipEngine stands as the premier multi-carrier shipping API, facilitating brands, platforms, and third-party logistics providers in driving efficiency and cost savings through a vast network of over 70 carriers worldwide. As our Sales Director, you'll be instrumental in expanding our reach and impact, enabling more businesses to thrive in the ever-evolving landscape of e-commerce and logistics. What will you be doing? As the Sales Director, your role will be crucial in shaping our enterprise sales strategy and providing guidance to our sales team. Your primary mission is to coach and mentor the team, empowering them to surpass sales targets and fuel revenue expansion across Europe. You'll report directly to our Chief Sales Officer. Lead, motivate, and mentor a team of sales professionals, providing guidance and support to achieve individual and team sales targets. Develop and execute a comprehensive sales strategy to drive revenue growth and expand our customer base in Europe. Identify and pursue new business opportunities in collaborating with direct reports through proactive prospecting, networking, and relationship-building activities. Stay-up-to-date with industry trends, market dynamics, and competitor activities, providing insights and recommendations to enhance our sales approach. Analyse sales data, track performance metrics, and generate reports to assess sales effectiveness and identify areas for improvement. Use your specialised knowledge of our product/services effectively communicating their value propositions to clients and stakeholders. What are we looking for? A highly motivated and results driven Sales Director. Bachelor's degree or equivalent in business administration, marketing, or a related field. 8+ years of experience in SaaS sales. Proven track record of consistent success as a leader of (enterprise, strategic account) teams. Ability to accurately forecast team performance on a monthly basis and quarterly basis. Strong business acumen, with the ability to understand market dynamics and identify growth opportunities. Excellent communication, negotiation, and presentation skills. Self-motivated and results-oriented mindset, with the ability to work independently and in a team environment. Strong understanding of enterprise sales motions and methodologies- including but not limited to MEDDPICC etc. A proven ability to build connections with customer executives. What will make you stand out? Previous experience working in the delivery management space a big plus What do we offer? Tools for the job: Auctane will provide you with all equipment you need, ensuring you can seamlessly and securely work from either the London office or the comfort of your home. Flexible hybrid working approach: Hybrid working offers the flexibility to balance on-site collaboration and remote productivity, leading to enhanced efficiency and well-being. As part of our approach, we ask that you attend the office three days a week, ensuring a blend of in-person connection and remote work benefits. Central London location: Experience the best of both worlds and join us at our fantastic office. Immerse yourself in our dynamic and open culture. Enjoy the array of complimentary drinks and snacks, and join our monthly social activities. Our London office serves as a vibrant hub within our global community, embodying true international diversity with representatives from over 20 different nationalities, speaking 10 languages. 25 days holiday (plus public holidays). Your holiday entitlement will increase to max. of 30 days, based on your length of service (2 yrs / 27 days, 3yrs / 28 days, 4yrs / 29 days and 5 yrs / 30 days) Company Pension: Auctane operates a contributory pension scheme on behalf of its employees, and will contribute up to 4%, providing the employee matches the contribution. ️ Life insurance: Auctane will provide 4x of base salary. This benefit is available from the first day of employment. Long term income protection: 50% of your base salary for up to 5 years. This benefit is available from the first day of employment. Private Medical and Dental Insurance: Both benefits are via our partner Bupa and available post probation. (Dental enrolment only occurs in May) Personal Training Budget. We offer a generous training budget of up to £2000 per year dedicated to your professional development. Whether it's investing in certifications, attending conferences, or exploring other educational opportunities, we are committed to supporting you in enhancing your expertise. We also provide access LinkedIn Learning. This benefit is available post probation. Health and Wellbeing: We have a wealth of health and wellbeing benefits available. Here's just some of what we offer; gym membership and subsidies, 24/7 EAP, virtual GP appointments, subsidised eye care, counselling sessions, physiotherapy sessions, PT, and nutrition advice, financial and legal support. There is also an extensive resource library of podcasts, webinars and articles. Tax-Free Childcare: You may be eligible for tax free childcare, subject to the criteria set by the government. If successful, you can get up to £500 every 3 months (£2,000 a year) for each of your children to help with the costs of childcare. Cycle to work scheme: Auctane offers a subsidised cycle purchase scheme, Through this scheme, you will enjoy exclusive benefits, including attractive savings and convenient payment plans. This benefit is available post probation. Interest-free season ticket loan: Auctane can provide an interest free loan of up £7,000 to purchase an annual season ticket for travel requirements.This benefit is available post probation. Referral Bonus: Our Employee Referral Bonus Program is designed to reward you for helping us build an even stronger and more talented team. You could earn up to £3,000, depending on the role and subject to the bonus program criteria. Postal Services: Auctane offers 99% discount on personal shipments using Packlink.pro Please provide your Primary Home Address. Do you require visa sponsorship to work in the United Kingdom? Do you have experience within the delivery management field? Are you willing to visit the London office three times a week? What are your salary expectations? When would you be available to join us? I agree to Metapack's candidate privacy policy? Metapack candidate privacy notice Metapack Careers has my consent to collect, store, and process my data for the purpose of considering me for employment, and for up to 365 days thereafter.
Location: London (3-5 days in the Holborn Office) Zeelo is an Enterprise TransitTech company that provides software and services to organizations to increase trust, efficiency and sustainability in commuter shuttle and home-to-school bus programs Headquartered in London, with an R&D team in Spain and operations in the UK, Ireland and US, Zeelo is poised for significant growth. Today Zeelo has 130 employees and serves clients including Amazon, Bridgewater, UPS and many more. We have developed a best-in-class technology platform that connects organizations with riders and operator partners consisting of a route optimization platform, mobile apps and operations management system. Our software and managed services improve service levels, enhance bus occupancy, minimize CO2 emissions, reduce costs and streamline administrative processes. The Role: Product Managers are at the heart of the Zeelo business. They are the glue that binds commercial goals with operational delivery and the grease that eases rapid engineering development over the bumpy road of scaleup reality. Zeelo product managers work closely with commercial and operations teams to identify and create opportunities. They apply a keen commercial understanding and an analytical approach to design innovative solutions with the engineering team which they then manage through development and delivery into customers hands. What you'll do: Senior Product Managers take full responsibility for defining and delivering a Product Vision. The key goals of the role are to take firm ownership for your assigned business area, creating and delivering innovations that empower our commercial team, support our operational team and amaze our customers. You will be a visible leader internally and externally, a standard bearer for the company's values and goals who builds a global community of customer advocates reflecting an award winning, class leading customer experience. Contribute significantly to organisation's strategy and goals while enabling business and user objectives Set and execute the vision of customer centricity in all the products you are responsible for Driving the vision for the team, and building a strategy and product roadmap that aligns to the team's mission and success metrics. Defining and delivering initiatives that engage our customers and our internal teams and offer them real value. Provide strong leadership and be a visible exemplar for your team and the wider product community Maintain a good understanding of the market including customers, competitors, potential suppliers and partners Own delivery of the product roadmap for your business area and create stakeholder visibility through defined solution scope, milestones, and deliverables Enable a transparent, structured approach to prioritisation that gives the business clarity and confidence that the most impactful developments are being prioritised and gives the engineering team a reliable forward view and remove ambiguity from planning Define KPIs to measure achievement of product goals and their relationship to business (i.e. customer satisfaction, technical performance, etc.) Understand existing systems and the information flow to analyse tradeoffs and make decisions in the face of ambiguity. Effectively collaborate with world-class R&D and design within Zeelo What makes you a good fit for the role: 6+ years in Product Management. We value a mix of experience but it's essential you have strong experience across B2B and SaaS products. We currently have 2 product teams (squads) reporting to our Head of Product. You will lead one of these globally distributed teams to deliver high value features fast. We typically have multiple releases per week, so you must enjoy a high energy environment. You should have experience as a Senior Product Manager within a structured product environment, ideally in a high growth and scaling business. Strategic, data driven approach with proven track record of delivering complex product features at global scale Excellent communication skills (written and verbal) and an appreciation and ability to vary your style to be effective with both senior business leaders, engineers and customers Commands respect from diverse stakeholders, ability to motivate and negotiate to align Confident researching and analysing product usage to identify requirements and develop business cases for investment Great problem solving skills and willingness to roll up your sleeves to get the job done Detail-oriented; designs experiments with clear success criteria; takes an idea to execution with a strong bias for action Solid technical background with understanding/or hands on experience of software development and web technologies Be comfortable working with agile, international teams It would be great if you have: Exposure to mobility / transport / logistics or similar industry Experience of both B2C and B2B products. Zeelo operates B2B2C services, our clients are some of the largest globally enterprises that expect the highest standards of product quality and security. We provide transport services for their employees so by far the largest number of direct contacts are with riders. We have hundreds of clients (B2B) with hundreds of thousands of riders (B2C). What you should know about Zeelo: We're on a mission to connect the world to work and education through affordable and sustainable transportation We sell turnkey, managed and software solutions to employers (office-based and shift-based) and schools (private schools and universities) We have developed a best-in-class technology platform that connects organizations with riders and operator partners via a route optimization platform, mobile apps and operations management system We are asset light, partnering with the best operators and then fully managing service delivery to ensure the highest service standards We're just over 7-years old, backed with over $35M of venture capital from ETF Partners, InMotion Ventures (Jaguar Land Rover) Flatz Hoffmann and Dynamo.VC We're a team of 130+ across 3 offices (London, Boston and Barcelona) and are live in 2 markets (UK & Ireland and US) Our core values are Trust, Efficiency and Drive . Trust - Prioritizing safety, quality and relationships whilst empowering one another Efficiency - Doing more with what we have, making data-driven decisions and being transparent in feedback to constantly improve Drive - to make an impact everyday, utilising tenacity and persistence as we challenge the status quo
May 19, 2024
Full time
Location: London (3-5 days in the Holborn Office) Zeelo is an Enterprise TransitTech company that provides software and services to organizations to increase trust, efficiency and sustainability in commuter shuttle and home-to-school bus programs Headquartered in London, with an R&D team in Spain and operations in the UK, Ireland and US, Zeelo is poised for significant growth. Today Zeelo has 130 employees and serves clients including Amazon, Bridgewater, UPS and many more. We have developed a best-in-class technology platform that connects organizations with riders and operator partners consisting of a route optimization platform, mobile apps and operations management system. Our software and managed services improve service levels, enhance bus occupancy, minimize CO2 emissions, reduce costs and streamline administrative processes. The Role: Product Managers are at the heart of the Zeelo business. They are the glue that binds commercial goals with operational delivery and the grease that eases rapid engineering development over the bumpy road of scaleup reality. Zeelo product managers work closely with commercial and operations teams to identify and create opportunities. They apply a keen commercial understanding and an analytical approach to design innovative solutions with the engineering team which they then manage through development and delivery into customers hands. What you'll do: Senior Product Managers take full responsibility for defining and delivering a Product Vision. The key goals of the role are to take firm ownership for your assigned business area, creating and delivering innovations that empower our commercial team, support our operational team and amaze our customers. You will be a visible leader internally and externally, a standard bearer for the company's values and goals who builds a global community of customer advocates reflecting an award winning, class leading customer experience. Contribute significantly to organisation's strategy and goals while enabling business and user objectives Set and execute the vision of customer centricity in all the products you are responsible for Driving the vision for the team, and building a strategy and product roadmap that aligns to the team's mission and success metrics. Defining and delivering initiatives that engage our customers and our internal teams and offer them real value. Provide strong leadership and be a visible exemplar for your team and the wider product community Maintain a good understanding of the market including customers, competitors, potential suppliers and partners Own delivery of the product roadmap for your business area and create stakeholder visibility through defined solution scope, milestones, and deliverables Enable a transparent, structured approach to prioritisation that gives the business clarity and confidence that the most impactful developments are being prioritised and gives the engineering team a reliable forward view and remove ambiguity from planning Define KPIs to measure achievement of product goals and their relationship to business (i.e. customer satisfaction, technical performance, etc.) Understand existing systems and the information flow to analyse tradeoffs and make decisions in the face of ambiguity. Effectively collaborate with world-class R&D and design within Zeelo What makes you a good fit for the role: 6+ years in Product Management. We value a mix of experience but it's essential you have strong experience across B2B and SaaS products. We currently have 2 product teams (squads) reporting to our Head of Product. You will lead one of these globally distributed teams to deliver high value features fast. We typically have multiple releases per week, so you must enjoy a high energy environment. You should have experience as a Senior Product Manager within a structured product environment, ideally in a high growth and scaling business. Strategic, data driven approach with proven track record of delivering complex product features at global scale Excellent communication skills (written and verbal) and an appreciation and ability to vary your style to be effective with both senior business leaders, engineers and customers Commands respect from diverse stakeholders, ability to motivate and negotiate to align Confident researching and analysing product usage to identify requirements and develop business cases for investment Great problem solving skills and willingness to roll up your sleeves to get the job done Detail-oriented; designs experiments with clear success criteria; takes an idea to execution with a strong bias for action Solid technical background with understanding/or hands on experience of software development and web technologies Be comfortable working with agile, international teams It would be great if you have: Exposure to mobility / transport / logistics or similar industry Experience of both B2C and B2B products. Zeelo operates B2B2C services, our clients are some of the largest globally enterprises that expect the highest standards of product quality and security. We provide transport services for their employees so by far the largest number of direct contacts are with riders. We have hundreds of clients (B2B) with hundreds of thousands of riders (B2C). What you should know about Zeelo: We're on a mission to connect the world to work and education through affordable and sustainable transportation We sell turnkey, managed and software solutions to employers (office-based and shift-based) and schools (private schools and universities) We have developed a best-in-class technology platform that connects organizations with riders and operator partners via a route optimization platform, mobile apps and operations management system We are asset light, partnering with the best operators and then fully managing service delivery to ensure the highest service standards We're just over 7-years old, backed with over $35M of venture capital from ETF Partners, InMotion Ventures (Jaguar Land Rover) Flatz Hoffmann and Dynamo.VC We're a team of 130+ across 3 offices (London, Boston and Barcelona) and are live in 2 markets (UK & Ireland and US) Our core values are Trust, Efficiency and Drive . Trust - Prioritizing safety, quality and relationships whilst empowering one another Efficiency - Doing more with what we have, making data-driven decisions and being transparent in feedback to constantly improve Drive - to make an impact everyday, utilising tenacity and persistence as we challenge the status quo
Senior Product Manager, Search & Conversational Shopping We are searching for pioneers who are passionate about technology, innovation, and customer experience to join the Search & Conversational Shopping team. Our mission is to make it easy for customers to find and discover the best products to meet their needs by helping with product research, providing comparisons and recommendations, answering specific product questions, and more. We are seeking a Senior Product Manager to define product requirements and evaluation metrics and collaborate closely with Science, Engineering, CX Quality, Editorial, Legal and PR teams to evaluate, benchmark and improve performance in line with those requirements. The right candidate will: • Thrive in ambiguous situations, i.e. able to deliver strategies and plans where there is no pre-defined playbook or metrics and able to use judgment to make decisions in the absence of exhaustive data/benchmarks (Right a Lot). • Be a strong owner, proactively stepping in to deliver what needs to be done, even when it sometimes falls outside of core responsibility areas (Ownership). • Dive deep to evaluate how products and features are performing against key metrics, identifying improvement areas (Dive Deep). • Consistently hit deadlines and key milestones, proactively identifying and mitigating risks to keep the program on track in a fast-paced environment (Delivers Results, Bias for Action). • Be a clear and concise verbal and written communicator who is used to independently writing high quality documents for senior audiences to surface key discussion topics, risks or help needed (Insist on the Highest Standards). • Independently seek to understand differing viewpoints from a diverse set of stakeholders (e.g. business, legal, PR, science / engineering across) and is able to drive consensus with limited guidance (Earns Trust). • Independently generate new ideas to solve problems not previously encountered; and will find ways to remove unnecessary complexity in order to enable scale (Invent & Simplify). Key job responsibilities • You will write feature requirements and work across teams to craft disruptive solutions for complex problems. • Define and execute various strategies for collecting user research and customer feedback. You will leverage both quantitative and qualitative data to evaluate launch readiness and identify areas to improve. • Partner with stakeholders to design and align on roadmaps and goals. • Work closely with business, policy, legal and PR stakeholders to define guidelines and tenets on how to answer customer questions. We are open to hiring candidates to work out of one of the following locations: London, GBR - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - 3+ years of product or program management experience - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders - Experience owning technology products Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 19, 2024
Full time
Senior Product Manager, Search & Conversational Shopping We are searching for pioneers who are passionate about technology, innovation, and customer experience to join the Search & Conversational Shopping team. Our mission is to make it easy for customers to find and discover the best products to meet their needs by helping with product research, providing comparisons and recommendations, answering specific product questions, and more. We are seeking a Senior Product Manager to define product requirements and evaluation metrics and collaborate closely with Science, Engineering, CX Quality, Editorial, Legal and PR teams to evaluate, benchmark and improve performance in line with those requirements. The right candidate will: • Thrive in ambiguous situations, i.e. able to deliver strategies and plans where there is no pre-defined playbook or metrics and able to use judgment to make decisions in the absence of exhaustive data/benchmarks (Right a Lot). • Be a strong owner, proactively stepping in to deliver what needs to be done, even when it sometimes falls outside of core responsibility areas (Ownership). • Dive deep to evaluate how products and features are performing against key metrics, identifying improvement areas (Dive Deep). • Consistently hit deadlines and key milestones, proactively identifying and mitigating risks to keep the program on track in a fast-paced environment (Delivers Results, Bias for Action). • Be a clear and concise verbal and written communicator who is used to independently writing high quality documents for senior audiences to surface key discussion topics, risks or help needed (Insist on the Highest Standards). • Independently seek to understand differing viewpoints from a diverse set of stakeholders (e.g. business, legal, PR, science / engineering across) and is able to drive consensus with limited guidance (Earns Trust). • Independently generate new ideas to solve problems not previously encountered; and will find ways to remove unnecessary complexity in order to enable scale (Invent & Simplify). Key job responsibilities • You will write feature requirements and work across teams to craft disruptive solutions for complex problems. • Define and execute various strategies for collecting user research and customer feedback. You will leverage both quantitative and qualitative data to evaluate launch readiness and identify areas to improve. • Partner with stakeholders to design and align on roadmaps and goals. • Work closely with business, policy, legal and PR stakeholders to define guidelines and tenets on how to answer customer questions. We are open to hiring candidates to work out of one of the following locations: London, GBR - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - 3+ years of product or program management experience - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders - Experience owning technology products Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Principal Product Manager - Technical, Sponsored Display, Amazon Ads Job ID: Amazon Online UK Limited - D17 About Amazon Advertising: Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers of all types to reach Amazon customers on across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place. About our team: Sponsored Display (SD) is Amazon Advertising's self-service display advertising offering that empowers any advertiser - regardless of budget size, advertising experience, or technical expertise - to reach audiences across a variety of supply. Our team is responsible for growing SD beyond (Beyond the Store), including 1P properties (e.g., Twitch, IMDb, Alexa, FireTV), 3P programmatic properties (websites and mobile apps), and 3P strategic integrations (e.g., Pinterest). This includes defining and building the advertiser experience, the consumer experience, and connecting the two via ad serving. About this Role: The Principal Product Manager - Technical role is the product lead for 3P strategic integrations and is responsible for defining the vision, strategy, and roadmap for this program and working with strategic partners to create and build innovative experiences. The person in this role will be required to think big, dive deep, have bias for action, and bring a history of delivering results to Amazon's advertising solutions. You will work with a cross-functional team, engaging directly with customers of all sizes and teams across the organization. We're looking for visionary and innovative individuals who thrive on solving problems. An ideal candidate is a leader who leads across the entire product lifecycle. The successful candidate must have problem solving skills, business judgment, technical depth and demonstrated experience leading initiatives that involve multiple cross-functional teams. We are looking for an effective leader to execute both strategically and tactically, and someone who is excited to take on a new, ambitious, and ambiguous program. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience in technical product management, program management or engineering - Experience owning feature delivery and tradeoffs of a product - Experience with end to end product delivery - Experience leading engineering discussions around technology decisions and strategy related to a product PREFERRED QUALIFICATIONS - Experience working directly with Engineers on product enhancements - Experience in project management methodologies, business analysis, or process improvement Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: April 4, 2024 (Updated about 10 hours ago) Posted: February 20, 2024 (Updated about 11 hours ago) Posted: April 8, 2024 (Updated 1 day ago) Posted: March 27, 2024 (Updated 2 days ago) Posted: August 30, 2023 (Updated 2 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
May 17, 2024
Full time
Principal Product Manager - Technical, Sponsored Display, Amazon Ads Job ID: Amazon Online UK Limited - D17 About Amazon Advertising: Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers of all types to reach Amazon customers on across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place. About our team: Sponsored Display (SD) is Amazon Advertising's self-service display advertising offering that empowers any advertiser - regardless of budget size, advertising experience, or technical expertise - to reach audiences across a variety of supply. Our team is responsible for growing SD beyond (Beyond the Store), including 1P properties (e.g., Twitch, IMDb, Alexa, FireTV), 3P programmatic properties (websites and mobile apps), and 3P strategic integrations (e.g., Pinterest). This includes defining and building the advertiser experience, the consumer experience, and connecting the two via ad serving. About this Role: The Principal Product Manager - Technical role is the product lead for 3P strategic integrations and is responsible for defining the vision, strategy, and roadmap for this program and working with strategic partners to create and build innovative experiences. The person in this role will be required to think big, dive deep, have bias for action, and bring a history of delivering results to Amazon's advertising solutions. You will work with a cross-functional team, engaging directly with customers of all sizes and teams across the organization. We're looking for visionary and innovative individuals who thrive on solving problems. An ideal candidate is a leader who leads across the entire product lifecycle. The successful candidate must have problem solving skills, business judgment, technical depth and demonstrated experience leading initiatives that involve multiple cross-functional teams. We are looking for an effective leader to execute both strategically and tactically, and someone who is excited to take on a new, ambitious, and ambiguous program. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience in technical product management, program management or engineering - Experience owning feature delivery and tradeoffs of a product - Experience with end to end product delivery - Experience leading engineering discussions around technology decisions and strategy related to a product PREFERRED QUALIFICATIONS - Experience working directly with Engineers on product enhancements - Experience in project management methodologies, business analysis, or process improvement Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: April 4, 2024 (Updated about 10 hours ago) Posted: February 20, 2024 (Updated about 11 hours ago) Posted: April 8, 2024 (Updated 1 day ago) Posted: March 27, 2024 (Updated 2 days ago) Posted: August 30, 2023 (Updated 2 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Job ID: Amazon EU SARL (UK Branch) - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience owning technology products - Experience owning feature delivery and tradeoffs of a product - Experience in product or program management, product marketing, business development or technology - Experience in influencing senior leadership through data driven insights - Experience working with the MS Office suite (Word, Excel, Outlook), SQL and Python in a professional environment DESCRIPTION Are you looking to build and scale a new and growing business with Amazon? Are you interested in managing one of Amazon's new business through its start-up phase? If so, you might be interested in this role with Amazon Freight. Amazon Freight - Amazon's external facing Freight service - is hiring a Senior cost Analytics Manager to drive cost optimization and financial efficiency across our supply programs. You will be responsible for formulating & implementing cost strategies and initiatives that reduce supply cost, enabling long term business growth. You will take a pivotal role in orchestrating designing solutions to achieve cost reporting consistency across our Freight business in the US and EU. Key job responsibilities - Define and execute cost optimization strategy and roadmap for Amazon Freight - Own and deliver on cost goals - Establish synergies with surface transportation network and identify opportunities to reduce cost - Conduct cost analysis, effectively communicate complex findings and recommendations with senior leadership, cross-functional teams, and global stakeholders, foster strong relationships and drive consensus. - Design analytical approach, deliver findings using data, visualizations, and effective storytelling techniques - Create new tools and business processes that simplify, standardize, and enable cost reporting - Be resourceful in pulling and cross referencing data from a variety of sources A day in the life About you: - You are a problem solver. You excel in breaking down complex problems into solvable pieces. - You are tech and data savvy. You speak data and you are able to come up meaningful insights based on data. - You are comfortable working in a startup environment. And you are capable of dealing with ambiguity and leading the team through it. - You obsess over shipper experience. You prioritize long term over short term gains. - You are a confident communicator and you can effectively drive consensus within the team. About the team Amazon Freight allows both small and large businesses to use Amazon to transport products in bulk across Europe. This is an innovative technology-driven service currently growing rapidly in Europe. We are a technology powered business, and we utilize Amazon's expertise in technology and operations to delight our shippers. Amazon Freight is part of the Amazon Transportation Services organization responsible for many of Amazon's best-in-class logistics and transportation operations. We are looking for a London based Senior Cost Analytics Manager who will be responsible to improve our trailer execution costs in the EU. In this role, you will be focused on identifying execution synergies with the network, sizing network benefits, standardizing cost reporting and ultimately reduce cost. You will own metrics related to our trailer supply cost and network benefits. You will partner with business analysts, Product Manager, engineers, data scientist and finance launching and driving initiatives that reduce cost. We are open to hiring candidates to work out of one of the following locations: London, GBR PREFERRED QUALIFICATIONS - Experience working across functional teams and senior stakeholders - Experience working with Quicksight/Tableau Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: April 9, 2024 (Updated about 13 hours ago) Posted: March 6, 2024 (Updated about 15 hours ago) Posted: March 20, 2024 (Updated about 23 hours ago) Posted: April 8, 2024 (Updated 1 day ago) Posted: February 29, 2024 (Updated 1 day ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
May 17, 2024
Full time
Job ID: Amazon EU SARL (UK Branch) - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience owning technology products - Experience owning feature delivery and tradeoffs of a product - Experience in product or program management, product marketing, business development or technology - Experience in influencing senior leadership through data driven insights - Experience working with the MS Office suite (Word, Excel, Outlook), SQL and Python in a professional environment DESCRIPTION Are you looking to build and scale a new and growing business with Amazon? Are you interested in managing one of Amazon's new business through its start-up phase? If so, you might be interested in this role with Amazon Freight. Amazon Freight - Amazon's external facing Freight service - is hiring a Senior cost Analytics Manager to drive cost optimization and financial efficiency across our supply programs. You will be responsible for formulating & implementing cost strategies and initiatives that reduce supply cost, enabling long term business growth. You will take a pivotal role in orchestrating designing solutions to achieve cost reporting consistency across our Freight business in the US and EU. Key job responsibilities - Define and execute cost optimization strategy and roadmap for Amazon Freight - Own and deliver on cost goals - Establish synergies with surface transportation network and identify opportunities to reduce cost - Conduct cost analysis, effectively communicate complex findings and recommendations with senior leadership, cross-functional teams, and global stakeholders, foster strong relationships and drive consensus. - Design analytical approach, deliver findings using data, visualizations, and effective storytelling techniques - Create new tools and business processes that simplify, standardize, and enable cost reporting - Be resourceful in pulling and cross referencing data from a variety of sources A day in the life About you: - You are a problem solver. You excel in breaking down complex problems into solvable pieces. - You are tech and data savvy. You speak data and you are able to come up meaningful insights based on data. - You are comfortable working in a startup environment. And you are capable of dealing with ambiguity and leading the team through it. - You obsess over shipper experience. You prioritize long term over short term gains. - You are a confident communicator and you can effectively drive consensus within the team. About the team Amazon Freight allows both small and large businesses to use Amazon to transport products in bulk across Europe. This is an innovative technology-driven service currently growing rapidly in Europe. We are a technology powered business, and we utilize Amazon's expertise in technology and operations to delight our shippers. Amazon Freight is part of the Amazon Transportation Services organization responsible for many of Amazon's best-in-class logistics and transportation operations. We are looking for a London based Senior Cost Analytics Manager who will be responsible to improve our trailer execution costs in the EU. In this role, you will be focused on identifying execution synergies with the network, sizing network benefits, standardizing cost reporting and ultimately reduce cost. You will own metrics related to our trailer supply cost and network benefits. You will partner with business analysts, Product Manager, engineers, data scientist and finance launching and driving initiatives that reduce cost. We are open to hiring candidates to work out of one of the following locations: London, GBR PREFERRED QUALIFICATIONS - Experience working across functional teams and senior stakeholders - Experience working with Quicksight/Tableau Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: April 9, 2024 (Updated about 13 hours ago) Posted: March 6, 2024 (Updated about 15 hours ago) Posted: March 20, 2024 (Updated about 23 hours ago) Posted: April 8, 2024 (Updated 1 day ago) Posted: February 29, 2024 (Updated 1 day ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
About Us Splend offers customers the opportunity to enjoy the benefits of car ownership through flexible car subscription services. Our innovative offerings cater to rideshare and delivery drivers partnering with platforms like Uber, AmazonFlex, and others. In essence, we enable individuals to assume control of their career, however, our commitment extends beyond just providing access to vehicles. Our all-inclusive solution streamlines administrative tasks for drivers and utilises data analytics to enhance safety, thereby allowing them to focus on what truly matters in life. Our Positive Impact We aren't just about car ownership; We are also fast-tracking the transition to green mobility, reducing the carbon footprint of Rideshare drivers by transitioning to electric and hybrid vehicles. This makes Splend an industry leader for this vitally important environmental change. About the Role The City Manager is responsible for running the day to day operations of the Customer Support Hub in Cricklewood. Supported by a team of Customer Experience Specialists, Vehicle Logistics Specialists and Team Leads, this role will manage the fleet, customer journey and oversee all operations including but not limited to: On-boarding, Exchange, Terminations, Deliveries, Vehicle Utilisation. The City Manager will have a direct impact on the growth of the London region, as well as managing the development of the team, supporting them through periods of change management and creating an environment for them to be successful. Other duties will include but not limited to: Manage a team of Customer Experience Specialists, Vehicle Logistics Specialists and Team Leads Overseeing the lifecycle of our customers including on boarding, car inspections, exchanges, and terminations Conduct monthly feedback discussions with all direct reports to discuss performance, operations and encourage innovative thinking Follow up and monitor all team members' allocated tasks ensuring a high level of accuracy and efficiency Provide on the job training and mentoring of staff members Manage daily, weekly and monthly reporting of the state's Operation. Including commentary around key metrics, action items and strategic initiatives Maintain the fleet in the region according to the guidelines set by the Fleet team Maximise utilisation by minimizing time off road at repairers Manage escalations Responsible for local revenue and data integrity Ensuring vehicle damage is located and appropriately charged What You'll Bring: Ideally hold a university degree or Management/Leadership qualifications (3+ years experience in relevant roles preferred) Prior experience in managing an operational team in a B2C retail environment Prior Fleet Management experience preferred and a keen eye for data analytics Proven experience working in afast paced, operating environment A working knowledge of the on-demand economy and specifically Uber preferred The ability to build rapport and make staff feel comfortable and excited to be involved in the business Experienced in the rental car, fleet finance or fleet related industry(desirable) Our Benefits: Performance based bonus Opportunity to participate in the employee share program 20 days annual leave as standard (excl. bank holidays) An extra 5 days flexi leave (for when you need some additional time off) 5 days sick leave (for when you're under the weather or need to care for a family member) A day off for your birthday! Private health care Health and wellbeing allowance Employee Assisted Program Dedicated Learning & Development Platform At Splend, we believe that diversity and inclusion are essential to our success. We are committed to creating a workplace where everyone is respected, valued, and supported. We embrace and celebrate differences in race, ethnicity, gender, age, sexual orientation, religion, and ability, and we actively seek out diverse perspectives and experiences to drive our growth. We welcome candidates from all backgrounds and experiences to join our team and help us build a more inclusive future. If you share our commitment to diversity and inclusion, we invite you to apply!
May 17, 2024
Full time
About Us Splend offers customers the opportunity to enjoy the benefits of car ownership through flexible car subscription services. Our innovative offerings cater to rideshare and delivery drivers partnering with platforms like Uber, AmazonFlex, and others. In essence, we enable individuals to assume control of their career, however, our commitment extends beyond just providing access to vehicles. Our all-inclusive solution streamlines administrative tasks for drivers and utilises data analytics to enhance safety, thereby allowing them to focus on what truly matters in life. Our Positive Impact We aren't just about car ownership; We are also fast-tracking the transition to green mobility, reducing the carbon footprint of Rideshare drivers by transitioning to electric and hybrid vehicles. This makes Splend an industry leader for this vitally important environmental change. About the Role The City Manager is responsible for running the day to day operations of the Customer Support Hub in Cricklewood. Supported by a team of Customer Experience Specialists, Vehicle Logistics Specialists and Team Leads, this role will manage the fleet, customer journey and oversee all operations including but not limited to: On-boarding, Exchange, Terminations, Deliveries, Vehicle Utilisation. The City Manager will have a direct impact on the growth of the London region, as well as managing the development of the team, supporting them through periods of change management and creating an environment for them to be successful. Other duties will include but not limited to: Manage a team of Customer Experience Specialists, Vehicle Logistics Specialists and Team Leads Overseeing the lifecycle of our customers including on boarding, car inspections, exchanges, and terminations Conduct monthly feedback discussions with all direct reports to discuss performance, operations and encourage innovative thinking Follow up and monitor all team members' allocated tasks ensuring a high level of accuracy and efficiency Provide on the job training and mentoring of staff members Manage daily, weekly and monthly reporting of the state's Operation. Including commentary around key metrics, action items and strategic initiatives Maintain the fleet in the region according to the guidelines set by the Fleet team Maximise utilisation by minimizing time off road at repairers Manage escalations Responsible for local revenue and data integrity Ensuring vehicle damage is located and appropriately charged What You'll Bring: Ideally hold a university degree or Management/Leadership qualifications (3+ years experience in relevant roles preferred) Prior experience in managing an operational team in a B2C retail environment Prior Fleet Management experience preferred and a keen eye for data analytics Proven experience working in afast paced, operating environment A working knowledge of the on-demand economy and specifically Uber preferred The ability to build rapport and make staff feel comfortable and excited to be involved in the business Experienced in the rental car, fleet finance or fleet related industry(desirable) Our Benefits: Performance based bonus Opportunity to participate in the employee share program 20 days annual leave as standard (excl. bank holidays) An extra 5 days flexi leave (for when you need some additional time off) 5 days sick leave (for when you're under the weather or need to care for a family member) A day off for your birthday! Private health care Health and wellbeing allowance Employee Assisted Program Dedicated Learning & Development Platform At Splend, we believe that diversity and inclusion are essential to our success. We are committed to creating a workplace where everyone is respected, valued, and supported. We embrace and celebrate differences in race, ethnicity, gender, age, sexual orientation, religion, and ability, and we actively seek out diverse perspectives and experiences to drive our growth. We welcome candidates from all backgrounds and experiences to join our team and help us build a more inclusive future. If you share our commitment to diversity and inclusion, we invite you to apply!
Job ID: Evi Technologies Limited As a Principal Scientist in Amazon's Artificial General Intelligence division, you will have deep subject matter expertise in the area of large language models and generative AI. You will provide thought leadership on and lead strategic efforts in the personalization of conversational assistant systems, including but not limited to retrieval augmented generation of large language models across a wide range of context providers, privacy and bias/fairness considerations in personalization, work with product, science and engineering teams to deliver short- and long-term personalization solutions that scale to millions of users and a variety of different conversational assistants. You will work with multiple teams of scientists and engineers to translate business and functional requirements into concrete deliverables. You will collaborate to design solutions and resolve issues across different organizations at Amazon (e.g. LLM foundational model training and fine-tuning teams, information providers, Amazon businesses like Audible, Kindle and Shopping) to deliver systems at Amazon scale to bring value to billions of Amazon customers. Working across academic partners and in-house experts you will be part of a cutting edge applied research team, and will help to drive this knowledge into our science community through mentoring and knowledge sharing. Key job responsibilities You will be a hands on contributor to science at Amazon. You will help raise the scientific bar by mentoring, educating, and publishing in your field. You will help build the scientific roadmap for artificial general intelligence at Amazon scale, leaning into personalization elements. As a key scientist and influencer in the company you will work on the forefront of innovation in AI to apply research to real products. You will be a technical leader in your domain. About the team The AGI Personalization team uses various contextual signals to personalize Large Language Model output for our customers while maintaining privacy and security of customer data. We work across multiple Amazon products, including Alexa, to enhance the user experience by bringing more personal value and relevance to customers interactions. We are open to hiring candidates to work out of one of the following locations: Cambridge, GBR London, GBR BASIC QUALIFICATIONS Graduate degree in Computer science/Math or related field. Experience in building complex, real-time systems involving AI, ML, and NLP with successful delivery to customers. Demonstrated track record of project delivery for large, cross-functional projects with evolving requirements. Ability to take a project from requirements gathering and design to actual product launch. Computer Science fundamentals in data structures, algorithm design and complexity analysis. Ability to develop machine learning platform strategies and influence the organization adopting new approaches, concepts and paradigms. Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead science efforts to meet aggressive timelines with optimal solutions. Demonstrated track record of peer-reviewed scientific publications that advance state-of-the art for applied science. PREFERRED QUALIFICATIONS 10+ years of relevant, broad research experience after PhD degree or equivalent. Deep and broad expertise across several computer science areas, in particular in Machine Learning and large-scale generative models with a focus on technologies related to conversational AI systems and/or personalization & recommender systems. Experience with structured (e.g. knowledge graphs) and/or unstructured knowledge sources. Strong core competency in mathematics and statistics. Track record of solving complex technical problems. Recognized thought leader in your area(s). Publications at top-tier peer-reviewed conferences or journals. Strong prior experience with mentorship and/or management of senior scientists and engineers. Thinks strategically, but stays on top of tactical execution. Exhibits excellent business judgment; balances business, product, and technology very well. Effective verbal and written communication skills with non-technical and technical audiences. Experience working with real-world data sets and building scalable models from large-scale data. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Based on your recent activity, you may be interested in: Posted: April 3, 2024 (Updated about 17 hours ago) Posted: April 4, 2024 (Updated about 10 hours ago) Posted: October 26, 2023 (Updated about 2 months ago) Posted: April 16, 2024 (Updated about 8 hours ago) Posted: March 7, 2024 (Updated 13 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
May 17, 2024
Full time
Job ID: Evi Technologies Limited As a Principal Scientist in Amazon's Artificial General Intelligence division, you will have deep subject matter expertise in the area of large language models and generative AI. You will provide thought leadership on and lead strategic efforts in the personalization of conversational assistant systems, including but not limited to retrieval augmented generation of large language models across a wide range of context providers, privacy and bias/fairness considerations in personalization, work with product, science and engineering teams to deliver short- and long-term personalization solutions that scale to millions of users and a variety of different conversational assistants. You will work with multiple teams of scientists and engineers to translate business and functional requirements into concrete deliverables. You will collaborate to design solutions and resolve issues across different organizations at Amazon (e.g. LLM foundational model training and fine-tuning teams, information providers, Amazon businesses like Audible, Kindle and Shopping) to deliver systems at Amazon scale to bring value to billions of Amazon customers. Working across academic partners and in-house experts you will be part of a cutting edge applied research team, and will help to drive this knowledge into our science community through mentoring and knowledge sharing. Key job responsibilities You will be a hands on contributor to science at Amazon. You will help raise the scientific bar by mentoring, educating, and publishing in your field. You will help build the scientific roadmap for artificial general intelligence at Amazon scale, leaning into personalization elements. As a key scientist and influencer in the company you will work on the forefront of innovation in AI to apply research to real products. You will be a technical leader in your domain. About the team The AGI Personalization team uses various contextual signals to personalize Large Language Model output for our customers while maintaining privacy and security of customer data. We work across multiple Amazon products, including Alexa, to enhance the user experience by bringing more personal value and relevance to customers interactions. We are open to hiring candidates to work out of one of the following locations: Cambridge, GBR London, GBR BASIC QUALIFICATIONS Graduate degree in Computer science/Math or related field. Experience in building complex, real-time systems involving AI, ML, and NLP with successful delivery to customers. Demonstrated track record of project delivery for large, cross-functional projects with evolving requirements. Ability to take a project from requirements gathering and design to actual product launch. Computer Science fundamentals in data structures, algorithm design and complexity analysis. Ability to develop machine learning platform strategies and influence the organization adopting new approaches, concepts and paradigms. Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead science efforts to meet aggressive timelines with optimal solutions. Demonstrated track record of peer-reviewed scientific publications that advance state-of-the art for applied science. PREFERRED QUALIFICATIONS 10+ years of relevant, broad research experience after PhD degree or equivalent. Deep and broad expertise across several computer science areas, in particular in Machine Learning and large-scale generative models with a focus on technologies related to conversational AI systems and/or personalization & recommender systems. Experience with structured (e.g. knowledge graphs) and/or unstructured knowledge sources. Strong core competency in mathematics and statistics. Track record of solving complex technical problems. Recognized thought leader in your area(s). Publications at top-tier peer-reviewed conferences or journals. Strong prior experience with mentorship and/or management of senior scientists and engineers. Thinks strategically, but stays on top of tactical execution. Exhibits excellent business judgment; balances business, product, and technology very well. Effective verbal and written communication skills with non-technical and technical audiences. Experience working with real-world data sets and building scalable models from large-scale data. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Based on your recent activity, you may be interested in: Posted: April 3, 2024 (Updated about 17 hours ago) Posted: April 4, 2024 (Updated about 10 hours ago) Posted: October 26, 2023 (Updated about 2 months ago) Posted: April 16, 2024 (Updated about 8 hours ago) Posted: March 7, 2024 (Updated 13 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Senior Electrification Products & Tech Manager, GFP EU Electrification Products Job ID: Amazon UK Services Ltd. At Amazon, we are working to be the most customer-centric company on earth. One customer experience that we are constantly looking to take to a new level is how we fulfill and deliver orders to the customer's doorstep. Our goal is to exceed the expectations of all our customers by ensuring that their orders (no matter how large or small) are delivered where and when they need them, as quickly, accurately, sustainably and cost effectively as possible. Therefore, Amazon is continually striving to innovate and provide best-in-class delivery experiences through the introduction of pioneering new products. In 2019, Amazon publicly committed to the "Climate Pledge" that aims to meet Paris Agreement 10 years in advance (2040). The Last Mile Global Fleet and Products (GFP) team's mission is to provide the vehicles and services to become one of the biggest electric fleets and EV charging network worldwide. We are building critical capabilities, tools and mechanisms in the area of EV Service Equipment (EVSE) to successfully manage the transformation to an electric fleet. We will be pioneers without a playbook to follow! Let's work hard, have fun and make history together! The Senior Electrification Products & Tech Manager on the GFP team will provide leadership in the application of new EVSE technologies to enable large scale EV deployments in a continuous effort to deliver a world-class customer experience. They will be able to clearly articulate the technical differences in EVSE technologies available, understand key problems and gaps, and propose and analyze multiple solutions to deploy the most energy efficient, cost effective, and rapidly scalable EVSE networks achievable. As a subject matter expert on the EVSE product team, they will be responsible for driving the engineering and technical requirements, defining performance criteria, leading product validations and new technology pilots, and supporting onsite installation and commissioning. This role is inherently cross-functional and requires working closely with engineering design, construction, operations, product and program management, software development, finance, legal and business development teams to bring products to launch, develop and grow business opportunities, and enhance our existing portfolio, products and features. A successful candidate will have a background in electrification or be a technical expert within automotive / broader engineering field, skilled in product management, highly analytical, resourceful, customer-focused, team oriented, and with a high degree of independence to define, develop and validate EVSE products from scratch. They will be able to develop and drive high-visibility strategic product initiatives, but also ambitious to roll up their sleeves, dig in and get the job done. They will be able to take end-to-end ownership of large, complex projects within product and tech development, break them down into manageable pieces, and deliver results in a fast-paced and dynamic business environment. They'll have high standards for themself and everyone they work with, and they'll be constantly looking for ways to improve their products performance, quality and cost. We're changing an industry, and we want individuals who are ready for this challenge and want to reach beyond what is possible today. Key job responsibilities • Provide technical diligence on EVSE products, define and derive technical requirements, specifications and test cases for EVSE based on business teams' and customer needs (design, performance, safety, local regulations, load management strategies etc.) • Understand the key aspects of EVSE technologies in the areas of design (scalability, robustness, performance), operations (efficiency, usability, reliability), costs (capital and operations), predictive and preventative maintenance, safety and (cyber-) security risks to identify gaps and propose areas of improvement. • Validate EVSE products to against internal technical and regulatory requirements to ensure best-in-class performance of our portfolio. • Lead partnerships with internal and external teams to ensure EVSE - EV - CPO interoperability. Manage end-to-end product quality, including and not limited to: • Definition of technical specifications and product performance criteria with regional vendors and EVSE manufacturers to specify appropriate electrical equipment. • Creation, oversight and execution of test protocols and mechanisms to ensure EVSE interoperability with EVs, CPO and other delivery station sub-systems. • For EVSE field issues, drive teams to supply failure mode and root-cause analysis, quantify customer exposure, provide remediation, and establish long-term corrective measures as well as preventing reoccurrence. Support maintenance and troubleshooting support, and operating procedure review. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS • Bachelor degree in Electrical, Controls or Software Engineering from an accredited university, or a related scientific field • Prior experience in electrical engineering in the areas of automotive, electrification, power systems, power electronics, control systems for industrial systems • Experience with management associated with product development and validation projects • Demonstrated knowledge of the Electric Vehicle industry and specifically proven track record in EVSE technology • Basic knowledge of equipment safety and performance certifications required for operation of electrical systems (e.g. switchgear, outdoor equipment, communication etc.) PREFERRED QUALIFICATIONS • Master's degree in Engineering • Experience with developing highly-availability EVSE design/architectures, large-scale power systems, electric mobility/transportation, or mission-critical industrial systems, that are at parity (or exceeds) industry design trends • 7+ years of experience with power products used in design, operation, or maintenance of large-scale infrastructure systems. • Knowledge of codes, standards and regulations including IEC, CE and ISO (e.g. ISO15118, OCPP, OCPI). • Knowledge of cloud computing architecture and capabilities (e.g. AWS or Azure certification) • Ability to carry new design concepts through exploration, development, and into prototyping/manufacturing. • Understanding of basic data analytical skills and tools such as Excel, Tableau, SQL and regression models. • Demonstrated ability to work independently and effectively in a fast-paced, ambiguous, deadline-oriented work environment in an organized manner, and willing to roll up one's sleeves to get the job done. • Experience writing documents on technical requirements and test cases for new products, process improvement initiatives and/or design validation plans. • The ability to perform complex business case analysis to justify technical decisions and present the justification to management in a high-level review. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: May 8, 2024 (Updated about 3 hours ago) Posted: May 8, 2024 (Updated about 3 hours ago) Posted: April 16, 2024 (Updated about 8 hours ago) Posted: February 26, 2024 (Updated about 8 hours ago) Posted: May 3, 2024 (Updated about 10 hours ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
May 16, 2024
Full time
Senior Electrification Products & Tech Manager, GFP EU Electrification Products Job ID: Amazon UK Services Ltd. At Amazon, we are working to be the most customer-centric company on earth. One customer experience that we are constantly looking to take to a new level is how we fulfill and deliver orders to the customer's doorstep. Our goal is to exceed the expectations of all our customers by ensuring that their orders (no matter how large or small) are delivered where and when they need them, as quickly, accurately, sustainably and cost effectively as possible. Therefore, Amazon is continually striving to innovate and provide best-in-class delivery experiences through the introduction of pioneering new products. In 2019, Amazon publicly committed to the "Climate Pledge" that aims to meet Paris Agreement 10 years in advance (2040). The Last Mile Global Fleet and Products (GFP) team's mission is to provide the vehicles and services to become one of the biggest electric fleets and EV charging network worldwide. We are building critical capabilities, tools and mechanisms in the area of EV Service Equipment (EVSE) to successfully manage the transformation to an electric fleet. We will be pioneers without a playbook to follow! Let's work hard, have fun and make history together! The Senior Electrification Products & Tech Manager on the GFP team will provide leadership in the application of new EVSE technologies to enable large scale EV deployments in a continuous effort to deliver a world-class customer experience. They will be able to clearly articulate the technical differences in EVSE technologies available, understand key problems and gaps, and propose and analyze multiple solutions to deploy the most energy efficient, cost effective, and rapidly scalable EVSE networks achievable. As a subject matter expert on the EVSE product team, they will be responsible for driving the engineering and technical requirements, defining performance criteria, leading product validations and new technology pilots, and supporting onsite installation and commissioning. This role is inherently cross-functional and requires working closely with engineering design, construction, operations, product and program management, software development, finance, legal and business development teams to bring products to launch, develop and grow business opportunities, and enhance our existing portfolio, products and features. A successful candidate will have a background in electrification or be a technical expert within automotive / broader engineering field, skilled in product management, highly analytical, resourceful, customer-focused, team oriented, and with a high degree of independence to define, develop and validate EVSE products from scratch. They will be able to develop and drive high-visibility strategic product initiatives, but also ambitious to roll up their sleeves, dig in and get the job done. They will be able to take end-to-end ownership of large, complex projects within product and tech development, break them down into manageable pieces, and deliver results in a fast-paced and dynamic business environment. They'll have high standards for themself and everyone they work with, and they'll be constantly looking for ways to improve their products performance, quality and cost. We're changing an industry, and we want individuals who are ready for this challenge and want to reach beyond what is possible today. Key job responsibilities • Provide technical diligence on EVSE products, define and derive technical requirements, specifications and test cases for EVSE based on business teams' and customer needs (design, performance, safety, local regulations, load management strategies etc.) • Understand the key aspects of EVSE technologies in the areas of design (scalability, robustness, performance), operations (efficiency, usability, reliability), costs (capital and operations), predictive and preventative maintenance, safety and (cyber-) security risks to identify gaps and propose areas of improvement. • Validate EVSE products to against internal technical and regulatory requirements to ensure best-in-class performance of our portfolio. • Lead partnerships with internal and external teams to ensure EVSE - EV - CPO interoperability. Manage end-to-end product quality, including and not limited to: • Definition of technical specifications and product performance criteria with regional vendors and EVSE manufacturers to specify appropriate electrical equipment. • Creation, oversight and execution of test protocols and mechanisms to ensure EVSE interoperability with EVs, CPO and other delivery station sub-systems. • For EVSE field issues, drive teams to supply failure mode and root-cause analysis, quantify customer exposure, provide remediation, and establish long-term corrective measures as well as preventing reoccurrence. Support maintenance and troubleshooting support, and operating procedure review. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS • Bachelor degree in Electrical, Controls or Software Engineering from an accredited university, or a related scientific field • Prior experience in electrical engineering in the areas of automotive, electrification, power systems, power electronics, control systems for industrial systems • Experience with management associated with product development and validation projects • Demonstrated knowledge of the Electric Vehicle industry and specifically proven track record in EVSE technology • Basic knowledge of equipment safety and performance certifications required for operation of electrical systems (e.g. switchgear, outdoor equipment, communication etc.) PREFERRED QUALIFICATIONS • Master's degree in Engineering • Experience with developing highly-availability EVSE design/architectures, large-scale power systems, electric mobility/transportation, or mission-critical industrial systems, that are at parity (or exceeds) industry design trends • 7+ years of experience with power products used in design, operation, or maintenance of large-scale infrastructure systems. • Knowledge of codes, standards and regulations including IEC, CE and ISO (e.g. ISO15118, OCPP, OCPI). • Knowledge of cloud computing architecture and capabilities (e.g. AWS or Azure certification) • Ability to carry new design concepts through exploration, development, and into prototyping/manufacturing. • Understanding of basic data analytical skills and tools such as Excel, Tableau, SQL and regression models. • Demonstrated ability to work independently and effectively in a fast-paced, ambiguous, deadline-oriented work environment in an organized manner, and willing to roll up one's sleeves to get the job done. • Experience writing documents on technical requirements and test cases for new products, process improvement initiatives and/or design validation plans. • The ability to perform complex business case analysis to justify technical decisions and present the justification to management in a high-level review. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: May 8, 2024 (Updated about 3 hours ago) Posted: May 8, 2024 (Updated about 3 hours ago) Posted: April 16, 2024 (Updated about 8 hours ago) Posted: February 26, 2024 (Updated about 8 hours ago) Posted: May 3, 2024 (Updated about 10 hours ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Sr. Product Manager, EU Everyday Essentials The EU Everyday Essentials (EE) team is looking for a passionate, customer-obsessed individual to help us build tomorrow's EE business. As Product Manager, you will drive EU-wide projects with multiple partner teams spanning across Retail and Marketplace organizations, Finance, Tech, Ops and/or your worldwide counterparts. You will work closely with category teams to drive growth in the EE business such as by increasing strategic selection for customers, driving purchase consolidation, optimizing E's regional supply chain network or improving delivery speed. You will also interact frequently with the EU senior leadership and you will directly impact how we evolve and grow in the EE business. Given the fast-paced context, flexibility and a strong work ethic are a must. The successful candidate has a proven track record of delivering EU projects in complex and ambiguous environments, and is comfortable interacting with senior leadership in both written and oral form. You are analytical in nature and comfortable dealing with numbers, and you can build a business case to prioritize your projects. You also have past experience working with tech teams on product roadmaps, have strong program management skills, and can successfully leverage internal stakeholders to deliver through others. Preferred location for the role is FR (CDG10), but all EU5 locations are available. Key job responsibilities As PM for the EE business, you will: Collaborate with various teams to design, build and develop new features to grow the business and reduce friction for our customers Collaborate with other Product Management teams throughout the organization to push EU initiatives driving growth, improving profitability and increase selection As the Product Manager you should have a background in navigating ambiguity and driving projects with large scale impact, including strong program management skills. You must be able to work cross functionally across internal and external teams. Reporting clear updates on prioritization, as well as driving closure on commitments with a concrete timeline is critical to the role. The candidate for this role will: Be methodical, analytical, objective, and goal-focused with a driving need for accuracy in attacking difficult problems. Identify, assess, track and resolve issues and risks at multiple levels. Create, maintain, and disseminate project information to stakeholders. Build simplified processes to manage intake requests and drive effective decision making Be able to work cross-functionally with the EU business teams, executives and software development teams Enjoy solving problems and be an expert at crafting solutions, both strategically and tactically Be comfortable with ambiguity in a fast-paced and ever-changing environment, with the ability to think big while paying careful attention to detail Be effective in communicating with executives We are open to hiring candidates to work out of one of the following locations: London, GBR - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products - Experience with product cycles of 6+ months - Experience in product or program management, product marketing, business development or technology - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 16, 2024
Full time
Sr. Product Manager, EU Everyday Essentials The EU Everyday Essentials (EE) team is looking for a passionate, customer-obsessed individual to help us build tomorrow's EE business. As Product Manager, you will drive EU-wide projects with multiple partner teams spanning across Retail and Marketplace organizations, Finance, Tech, Ops and/or your worldwide counterparts. You will work closely with category teams to drive growth in the EE business such as by increasing strategic selection for customers, driving purchase consolidation, optimizing E's regional supply chain network or improving delivery speed. You will also interact frequently with the EU senior leadership and you will directly impact how we evolve and grow in the EE business. Given the fast-paced context, flexibility and a strong work ethic are a must. The successful candidate has a proven track record of delivering EU projects in complex and ambiguous environments, and is comfortable interacting with senior leadership in both written and oral form. You are analytical in nature and comfortable dealing with numbers, and you can build a business case to prioritize your projects. You also have past experience working with tech teams on product roadmaps, have strong program management skills, and can successfully leverage internal stakeholders to deliver through others. Preferred location for the role is FR (CDG10), but all EU5 locations are available. Key job responsibilities As PM for the EE business, you will: Collaborate with various teams to design, build and develop new features to grow the business and reduce friction for our customers Collaborate with other Product Management teams throughout the organization to push EU initiatives driving growth, improving profitability and increase selection As the Product Manager you should have a background in navigating ambiguity and driving projects with large scale impact, including strong program management skills. You must be able to work cross functionally across internal and external teams. Reporting clear updates on prioritization, as well as driving closure on commitments with a concrete timeline is critical to the role. The candidate for this role will: Be methodical, analytical, objective, and goal-focused with a driving need for accuracy in attacking difficult problems. Identify, assess, track and resolve issues and risks at multiple levels. Create, maintain, and disseminate project information to stakeholders. Build simplified processes to manage intake requests and drive effective decision making Be able to work cross-functionally with the EU business teams, executives and software development teams Enjoy solving problems and be an expert at crafting solutions, both strategically and tactically Be comfortable with ambiguity in a fast-paced and ever-changing environment, with the ability to think big while paying careful attention to detail Be effective in communicating with executives We are open to hiring candidates to work out of one of the following locations: London, GBR - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products - Experience with product cycles of 6+ months - Experience in product or program management, product marketing, business development or technology - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Randalls Way, Leatherhead KT22 7TW, UK Req 28 March 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Reports to (POSITION): Reports to (POSITION): Accounts Receivable Manager Team: Team: Accounts Department: Department: Finance KEY RESPONSIBILITIES: Execute internal monthly AWS billing processes thus ensuring invoices are distributed in a consistent and timely fashion AWS contract and on-boarding management ensuring delivery is smooth and accurate Download all Invoices and reconcile to billing data received including creating multiple Purchase orders Ensure all orders are processed accurately in line withoperations procedureswith correct tagging and GP allocation Reconcile Individual Amex Payment accounts & have full responsibility of timely payment Produce Excel Costing Sheet for each Customer (Direct & Aggregate) in GBP & USD Reconcile AWS Statement (paid directly) to ensure correct values are paid in relation to previous months billing including any disputes/anomalies Be the first point of contact for incoming AWS customer/internal queries& respond within our standard 4-hour SLAwith the support of the AWS Practice Head Work cohesively with our partner CloudBridge to import data into our systems & cross reference information Calculate and claim rebates via Cash Received and Credit Notes Regular liaison with the relevant internal personnel & those at Cloudbridge tobuild relationships on a day-to-day basis Cross reference details on Amazon portal with those we hold internally to ensure accuracy Management of Customer Relationship Management System (Dynamics CRM) to ensure opportunities are logged and correct Assist AWS Practice Head with monthly forecasting and account mapping Net new deal logging with Amazon for GP maximisation Track all Marketplace offers Generation of various reports including, but not limited to, white space, AWS revenue & rebate generation Collate and prepare data for customer QBR meetings
May 15, 2024
Full time
Randalls Way, Leatherhead KT22 7TW, UK Req 28 March 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Reports to (POSITION): Reports to (POSITION): Accounts Receivable Manager Team: Team: Accounts Department: Department: Finance KEY RESPONSIBILITIES: Execute internal monthly AWS billing processes thus ensuring invoices are distributed in a consistent and timely fashion AWS contract and on-boarding management ensuring delivery is smooth and accurate Download all Invoices and reconcile to billing data received including creating multiple Purchase orders Ensure all orders are processed accurately in line withoperations procedureswith correct tagging and GP allocation Reconcile Individual Amex Payment accounts & have full responsibility of timely payment Produce Excel Costing Sheet for each Customer (Direct & Aggregate) in GBP & USD Reconcile AWS Statement (paid directly) to ensure correct values are paid in relation to previous months billing including any disputes/anomalies Be the first point of contact for incoming AWS customer/internal queries& respond within our standard 4-hour SLAwith the support of the AWS Practice Head Work cohesively with our partner CloudBridge to import data into our systems & cross reference information Calculate and claim rebates via Cash Received and Credit Notes Regular liaison with the relevant internal personnel & those at Cloudbridge tobuild relationships on a day-to-day basis Cross reference details on Amazon portal with those we hold internally to ensure accuracy Management of Customer Relationship Management System (Dynamics CRM) to ensure opportunities are logged and correct Assist AWS Practice Head with monthly forecasting and account mapping Net new deal logging with Amazon for GP maximisation Track all Marketplace offers Generation of various reports including, but not limited to, white space, AWS revenue & rebate generation Collate and prepare data for customer QBR meetings
Job ID: AWS EMEA SARL (UK Branch) Amazon Web Services (AWS) is seeking an experienced Prototyping Engagement Manager (PEM) to lead the end-to-end lifecycle of developing prototypes with AWS customers in the UK and Ireland. This role is part of the AWS EMEA PACE (Prototyping & Customer Engineering) team and will work closely with sales and solutions architecture leadership to identify high-priority customer prototyping opportunities, qualify, scope, and manage these opportunities. PEM works in partnership with Prototyping Architects (PA) to manage & deliver prototyping engagements primary focusing on Generative AI, Data Analytics, Modernization & Edge/IoT. The role is based in London and will might require regular travel within UK and Ireland, as well as occasional travel in EMEA. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job responsibilities - Proactively identify customer prototyping opportunities working in close collaboration AWS account teams. PEMs dive deep to understand the customer's business as well as their technical architecture to identify opportunities or gaps that require use of emerging technology. - Work with go-to-market stakeholders in UKI (country leadership, account teams ) to develop a healthy pipeline of high impact prototyping opportunities - Establish the scope and define a working setup in collaboration with technical as well as business stakeholders of a prototype. Dive deep with selected customers to ensure positive long term returns of prototyping investments for customers and Amazon - Lead the design and execution of prototypes with prototyping architects, account teams and other stakeholders - Help customers structure their technical and organizational resources to ensure maximum benefits from adoption or leverage of the AWS cloud - Develop extensive executive and senior technical relationships within client organizations; being viewed as a trusted advisor for innovation and cloud technology - Capture learnings as well as customer feedback from engagements and drive those learnings into the wider organization to improve services and products. - Support the development of reusable assets and other artefacts leveraging the outcomes from prototypes About the team The AWS Prototyping and Customer Engineering (PACE) team offers a direct customer engagement program, working with customer development teams over a number of weeks, to help accelerate the design and delivery of pre-agreed and representative use cases from their roadmap. Over the course of an engagement, PACE delivers tailored co-development sessions, aligned to the customer team's specific enablement needs, with a focus on building cloud-native workloads. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience in technical program management working directly with software engineering teams - Experience managing cross-functional programs and release schedules - Experience building and evaluating system-level technical design - Experience developing and executing/delivering product and technical roadmaps - Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules PREFERRED QUALIFICATIONS - Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: April 11, 2024 (Updated about 3 hours ago) Posted: April 3, 2024 (Updated 1 day ago) Posted: April 11, 2024 (Updated 1 day ago) Posted: April 15, 2024 (Updated 1 day ago) Posted: March 25, 2024 (Updated 1 day ago) Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
May 15, 2024
Full time
Job ID: AWS EMEA SARL (UK Branch) Amazon Web Services (AWS) is seeking an experienced Prototyping Engagement Manager (PEM) to lead the end-to-end lifecycle of developing prototypes with AWS customers in the UK and Ireland. This role is part of the AWS EMEA PACE (Prototyping & Customer Engineering) team and will work closely with sales and solutions architecture leadership to identify high-priority customer prototyping opportunities, qualify, scope, and manage these opportunities. PEM works in partnership with Prototyping Architects (PA) to manage & deliver prototyping engagements primary focusing on Generative AI, Data Analytics, Modernization & Edge/IoT. The role is based in London and will might require regular travel within UK and Ireland, as well as occasional travel in EMEA. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job responsibilities - Proactively identify customer prototyping opportunities working in close collaboration AWS account teams. PEMs dive deep to understand the customer's business as well as their technical architecture to identify opportunities or gaps that require use of emerging technology. - Work with go-to-market stakeholders in UKI (country leadership, account teams ) to develop a healthy pipeline of high impact prototyping opportunities - Establish the scope and define a working setup in collaboration with technical as well as business stakeholders of a prototype. Dive deep with selected customers to ensure positive long term returns of prototyping investments for customers and Amazon - Lead the design and execution of prototypes with prototyping architects, account teams and other stakeholders - Help customers structure their technical and organizational resources to ensure maximum benefits from adoption or leverage of the AWS cloud - Develop extensive executive and senior technical relationships within client organizations; being viewed as a trusted advisor for innovation and cloud technology - Capture learnings as well as customer feedback from engagements and drive those learnings into the wider organization to improve services and products. - Support the development of reusable assets and other artefacts leveraging the outcomes from prototypes About the team The AWS Prototyping and Customer Engineering (PACE) team offers a direct customer engagement program, working with customer development teams over a number of weeks, to help accelerate the design and delivery of pre-agreed and representative use cases from their roadmap. Over the course of an engagement, PACE delivers tailored co-development sessions, aligned to the customer team's specific enablement needs, with a focus on building cloud-native workloads. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience in technical program management working directly with software engineering teams - Experience managing cross-functional programs and release schedules - Experience building and evaluating system-level technical design - Experience developing and executing/delivering product and technical roadmaps - Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules PREFERRED QUALIFICATIONS - Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: April 11, 2024 (Updated about 3 hours ago) Posted: April 3, 2024 (Updated 1 day ago) Posted: April 11, 2024 (Updated 1 day ago) Posted: April 15, 2024 (Updated 1 day ago) Posted: March 25, 2024 (Updated 1 day ago) Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
Principal PM-T, Prime Video App Experience (Web) Job ID: Amazon Digital UK Limited Come build the future of entertainment with us. Are you interested in shaping the future of entertainment? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is changing the way people watch movies and TV. From one service, we're delivering versatile ways to watch hundreds of thousands of movies, TV series, and live events on the web, mobile, and TVs. Our service is available in more than 200 territories globally, and we're just getting started. As a Principal Technical Product Manager for the Prime Video App Experience team (Web) you will help define and build the roadmap and customer experience for video across geographies. You will participate in developing the video strategy, and develop product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience. We are looking for a hands-on leader who is highly analytical, resourceful, customer focused, team oriented, and has the ability to work independently under time constraints to meet deadlines. The right candidate leads by example, is comfortable with challenging ideas or concepts, and has a passion for solving problems at scale. You excel through innovation, creativity, and attention to detail. You are a collaborator who flourishes in a large organisation spread across multiple geographies and timezones. You have experience working directly with software engineers to deliver customer facing technology products. You are technically savvy and can weigh in on the pros and cons of a technology choice while providing your opinion on trade-offs. You will practice a high degree of judgement based on data and a deep understanding of the web space. You are comfortable with being vocal about your point of view by leading from the front and influencing stakeholders and senior leadership. You have bar raising communication and writing skills. You have a consistent track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. Key job responsibilities - Develop a deep understanding of the Prime Video customer and develop KPIs to measure success - Own the development of detailed product requirements documents, write PRFAQs, OP1/2, MBRs, and 3Y plans. - Own the Web roadmap and negotiate tradeoffs with partner organisations - Work cross-functionally with engineering, design, and project management teams to deliver on the overall Prime Video product roadmap. - Drive feature launches across a matrix organisation and report on progress. - Run Weblab experiments to make data driven decisions and dive deep into customer engagement metrics. A day in the life You will be a Product leader within the Prime Video App Experience team. You will write clear and impactful documents to be reviewed by stakeholders and leadership. You will work closely with UX, Engineering, Legal, Personalisation, Analytics, and other Product teams. You will look for opportunities to improve our CX quality and influence senior leadership and partner teams to get their buy-in. You will live and breathe our product performance metrics. About the team The App Experience team owns the Prime Video app portfolio. Our organisation looks after technical product management functions for living room devices (smart TVs, gaming consoles, streaming devices), Web, Mobile (iOS, Android), VR, and desktop apps. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience owning/driving roadmap strategy and definition - Experience in technical product management, program management or engineering - Experience owning feature delivery and tradeoffs of a product - Experience with end to end product delivery - Experience leading engineering discussions around technology decisions and strategy related to a product PREFERRED QUALIFICATIONS - Experience working directly with Engineers on product enhancements - Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent - Experience in project management methodologies, business analysis, or process improvement Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: May 9, 2024 (Updated about 6 hours ago) Posted: March 27, 2024 (Updated about 9 hours ago) Posted: August 30, 2023 (Updated about 10 hours ago) Posted: March 28, 2024 (Updated about 16 hours ago) Posted: April 25, 2024 (Updated 1 day ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
May 15, 2024
Full time
Principal PM-T, Prime Video App Experience (Web) Job ID: Amazon Digital UK Limited Come build the future of entertainment with us. Are you interested in shaping the future of entertainment? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is changing the way people watch movies and TV. From one service, we're delivering versatile ways to watch hundreds of thousands of movies, TV series, and live events on the web, mobile, and TVs. Our service is available in more than 200 territories globally, and we're just getting started. As a Principal Technical Product Manager for the Prime Video App Experience team (Web) you will help define and build the roadmap and customer experience for video across geographies. You will participate in developing the video strategy, and develop product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience. We are looking for a hands-on leader who is highly analytical, resourceful, customer focused, team oriented, and has the ability to work independently under time constraints to meet deadlines. The right candidate leads by example, is comfortable with challenging ideas or concepts, and has a passion for solving problems at scale. You excel through innovation, creativity, and attention to detail. You are a collaborator who flourishes in a large organisation spread across multiple geographies and timezones. You have experience working directly with software engineers to deliver customer facing technology products. You are technically savvy and can weigh in on the pros and cons of a technology choice while providing your opinion on trade-offs. You will practice a high degree of judgement based on data and a deep understanding of the web space. You are comfortable with being vocal about your point of view by leading from the front and influencing stakeholders and senior leadership. You have bar raising communication and writing skills. You have a consistent track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. Key job responsibilities - Develop a deep understanding of the Prime Video customer and develop KPIs to measure success - Own the development of detailed product requirements documents, write PRFAQs, OP1/2, MBRs, and 3Y plans. - Own the Web roadmap and negotiate tradeoffs with partner organisations - Work cross-functionally with engineering, design, and project management teams to deliver on the overall Prime Video product roadmap. - Drive feature launches across a matrix organisation and report on progress. - Run Weblab experiments to make data driven decisions and dive deep into customer engagement metrics. A day in the life You will be a Product leader within the Prime Video App Experience team. You will write clear and impactful documents to be reviewed by stakeholders and leadership. You will work closely with UX, Engineering, Legal, Personalisation, Analytics, and other Product teams. You will look for opportunities to improve our CX quality and influence senior leadership and partner teams to get their buy-in. You will live and breathe our product performance metrics. About the team The App Experience team owns the Prime Video app portfolio. Our organisation looks after technical product management functions for living room devices (smart TVs, gaming consoles, streaming devices), Web, Mobile (iOS, Android), VR, and desktop apps. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience owning/driving roadmap strategy and definition - Experience in technical product management, program management or engineering - Experience owning feature delivery and tradeoffs of a product - Experience with end to end product delivery - Experience leading engineering discussions around technology decisions and strategy related to a product PREFERRED QUALIFICATIONS - Experience working directly with Engineers on product enhancements - Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent - Experience in project management methodologies, business analysis, or process improvement Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: May 9, 2024 (Updated about 6 hours ago) Posted: March 27, 2024 (Updated about 9 hours ago) Posted: August 30, 2023 (Updated about 10 hours ago) Posted: March 28, 2024 (Updated about 16 hours ago) Posted: April 25, 2024 (Updated 1 day ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Randalls Way, Leatherhead KT22 7TW, UK Req 28 March 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: AWS Business Manager Reports to (POSITION): Reports to (POSITION): Head of Department Team: Team: Services & Solutions Department: Department: Services & Solutions PURPOSE OF JOB: We are seeking a dynamic and results-driven Amazon Business Manager to join our team. This role is pivotal in strengthening our partnership with Amazon, driving business growth through AWS, and enhancing our market position. The successful candidate will be instrumental in developing and executing strategic plans, fostering relationships, and maximising opportunities with AWS. KEY RESPONSIBILITIES: Collaborate closely with the Vendor Alliances Director and the Head of Proposition to develop and execute the AWS sales plan. Manage & maintain strategic relationships within AWS, continuously identifying and mapping key stakeholders. Keep relevant Bytes stakeholders informed about key program and technology changes for AWS Alignment, facilitating the creation of solution-led business plans alongside delivery partner. Coordinate and execute AWS sales enablement activities, focus days, sales-based events, and networking opportunities. Manage AWS incentives effectively. Organise, prepare, and participate AWS Partner Account Business Reviews (ABRs) & Quarterly Business Reviews (QBRs) with proposition leads & service delivery partner. Manage customer acquisition via leads from AWS Sales teams and track success of activities to generate these leads so they can be refined and improved upon. Regular onsite presence to network within AWS offices and Bytes offices to account map with AWS sales & Bytes sales teams, working leads through the team. Ensure all AWS incentives and benefits are being secured with good process and automation where possible. Working with Service Delivery Partners and Finance teams to ensure claims are being made to maximise profitability (POD/CEI/PGR/WAR/SPP). Work with tenders' teams to ensure all services are updated and available to tender team through liaison with Service Delivery Partner. Analyse customer retention losses and margin protection, performing loss analysis. Maintain & Enhance AWS vendor status and accreditation competencies, monitoring program efficiencies working with Service Delivery Partner. Ensure ACE hygiene is well maintained and updated for accurate pipeline insights back into AWS. Proactively create and adopt vendor aim statements and maintain internal SharePoint (Compass) vendor pages. Keeping abreast of AWS Marketplace offerings and supporting lead generation from AWS and supporting the Bytes Marketplace lead. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Educated to A-level standard ESSENTIAL DESIRABLE Professional Attributes Experience of Selling software solutions Experience in commercially compiling complex (vendor) quotes (Technical (Vendor/s) Accreditations ESSENTIAL ESSENTIAL DESIRABLE ADVANTAGEOUS Years of Experience 2-3 years' experience in a similar role ESSENTIAL ESSENTIAL ESSENTIAL Other Requirements Excellent organisational and customer service skills
May 15, 2024
Full time
Randalls Way, Leatherhead KT22 7TW, UK Req 28 March 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: AWS Business Manager Reports to (POSITION): Reports to (POSITION): Head of Department Team: Team: Services & Solutions Department: Department: Services & Solutions PURPOSE OF JOB: We are seeking a dynamic and results-driven Amazon Business Manager to join our team. This role is pivotal in strengthening our partnership with Amazon, driving business growth through AWS, and enhancing our market position. The successful candidate will be instrumental in developing and executing strategic plans, fostering relationships, and maximising opportunities with AWS. KEY RESPONSIBILITIES: Collaborate closely with the Vendor Alliances Director and the Head of Proposition to develop and execute the AWS sales plan. Manage & maintain strategic relationships within AWS, continuously identifying and mapping key stakeholders. Keep relevant Bytes stakeholders informed about key program and technology changes for AWS Alignment, facilitating the creation of solution-led business plans alongside delivery partner. Coordinate and execute AWS sales enablement activities, focus days, sales-based events, and networking opportunities. Manage AWS incentives effectively. Organise, prepare, and participate AWS Partner Account Business Reviews (ABRs) & Quarterly Business Reviews (QBRs) with proposition leads & service delivery partner. Manage customer acquisition via leads from AWS Sales teams and track success of activities to generate these leads so they can be refined and improved upon. Regular onsite presence to network within AWS offices and Bytes offices to account map with AWS sales & Bytes sales teams, working leads through the team. Ensure all AWS incentives and benefits are being secured with good process and automation where possible. Working with Service Delivery Partners and Finance teams to ensure claims are being made to maximise profitability (POD/CEI/PGR/WAR/SPP). Work with tenders' teams to ensure all services are updated and available to tender team through liaison with Service Delivery Partner. Analyse customer retention losses and margin protection, performing loss analysis. Maintain & Enhance AWS vendor status and accreditation competencies, monitoring program efficiencies working with Service Delivery Partner. Ensure ACE hygiene is well maintained and updated for accurate pipeline insights back into AWS. Proactively create and adopt vendor aim statements and maintain internal SharePoint (Compass) vendor pages. Keeping abreast of AWS Marketplace offerings and supporting lead generation from AWS and supporting the Bytes Marketplace lead. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Educated to A-level standard ESSENTIAL DESIRABLE Professional Attributes Experience of Selling software solutions Experience in commercially compiling complex (vendor) quotes (Technical (Vendor/s) Accreditations ESSENTIAL ESSENTIAL DESIRABLE ADVANTAGEOUS Years of Experience 2-3 years' experience in a similar role ESSENTIAL ESSENTIAL ESSENTIAL Other Requirements Excellent organisational and customer service skills
About us Wessex Parcel Delivery Ltd is a delivery service partner who supports the new Amazon logistics station DBS3, based at Severn Beach, Near Avonmouth. We are a passionate company who love to get stuff done, we listen to our people, and our customers. We enjoy working with motivated people who like to be accountable for delivering smiles! Apply Now on Indeed, Call or Text "DRIVER" to £124.25 per day + Incentives up to £25 per day We are recruiting Full Time/Part Time Self-employed driver positions with Wessex Parcel delivery Ltd, delivering packages and great customer experiences and smiles! We're seeking reliable, hard working and passionate people who can succeed in a fast paced environment. This job can be 3, 4, 5 or 6 days per week. Our independent delivery contractors use our fleet of state of the art Amazon branded vehicles, which are insured by the company. If you have not worked as an independent contractor before, don't worry we have great support to guide you. The flexibility of working for yourself can provide the flexibility many people love! Successful drivers always always put safety first and care deeply about the customer! What we are offering: Shifts start at 10:40am or 11:00am - Approx 9hr shifts. You chose the days you work, regular/consistent work available. Easy and fast application process as no CV or delivery experience required. Safe working conditions Motivated and diverse team Max 2 years old delivery vehicles with modern technology which makes your workday easier (We provide the Van) 24/7 driver support hotline which helps you on the road Mobile app in order to stay connected and provide advanced technology to navigate your routes efficiently and get delivery instructions from customers Packages are pre-sorted for your van loading Daily interactions with customers New and stylish delivery uniform Weekend work available Responsibilities Load vans and deliver packages, by driving, stepping in and out of the vehicle safely. Adhere to all safety regulations on the road Operate an electronic device with GPS (like a mobile phone) Greet and interact with customers and the public with a professional and positive attitude Requirements Independent problem solver with good communication skills Ability to get to and from the station using your own transport, (We provide Van to complete the route) The ability and will to be able to use the stairs to deliver packages Able to lift and deliver packages (up to 23kg) Must have minimum 3 years driving experience, with a valid manual driving licence Commercial (or work-related) driving experience is a plus but not required Must be available to work two weekends per month. Must be eligible to work in the UK Hours: Rota's agreed to suit your availability. Job Types: Full-time / Part Time - Independent contractor Job Type: Full-time The company is an equal opportunities company/service provider, which means that the company is committed to a policy of treating all its contractors and job applicants equally. Job Type: Full-time Salary: £27,125.00-£32,500.00 per year Benefits: On-site parking Supplemental pay types: Bonus scheme
Sep 24, 2022
Full time
About us Wessex Parcel Delivery Ltd is a delivery service partner who supports the new Amazon logistics station DBS3, based at Severn Beach, Near Avonmouth. We are a passionate company who love to get stuff done, we listen to our people, and our customers. We enjoy working with motivated people who like to be accountable for delivering smiles! Apply Now on Indeed, Call or Text "DRIVER" to £124.25 per day + Incentives up to £25 per day We are recruiting Full Time/Part Time Self-employed driver positions with Wessex Parcel delivery Ltd, delivering packages and great customer experiences and smiles! We're seeking reliable, hard working and passionate people who can succeed in a fast paced environment. This job can be 3, 4, 5 or 6 days per week. Our independent delivery contractors use our fleet of state of the art Amazon branded vehicles, which are insured by the company. If you have not worked as an independent contractor before, don't worry we have great support to guide you. The flexibility of working for yourself can provide the flexibility many people love! Successful drivers always always put safety first and care deeply about the customer! What we are offering: Shifts start at 10:40am or 11:00am - Approx 9hr shifts. You chose the days you work, regular/consistent work available. Easy and fast application process as no CV or delivery experience required. Safe working conditions Motivated and diverse team Max 2 years old delivery vehicles with modern technology which makes your workday easier (We provide the Van) 24/7 driver support hotline which helps you on the road Mobile app in order to stay connected and provide advanced technology to navigate your routes efficiently and get delivery instructions from customers Packages are pre-sorted for your van loading Daily interactions with customers New and stylish delivery uniform Weekend work available Responsibilities Load vans and deliver packages, by driving, stepping in and out of the vehicle safely. Adhere to all safety regulations on the road Operate an electronic device with GPS (like a mobile phone) Greet and interact with customers and the public with a professional and positive attitude Requirements Independent problem solver with good communication skills Ability to get to and from the station using your own transport, (We provide Van to complete the route) The ability and will to be able to use the stairs to deliver packages Able to lift and deliver packages (up to 23kg) Must have minimum 3 years driving experience, with a valid manual driving licence Commercial (or work-related) driving experience is a plus but not required Must be available to work two weekends per month. Must be eligible to work in the UK Hours: Rota's agreed to suit your availability. Job Types: Full-time / Part Time - Independent contractor Job Type: Full-time The company is an equal opportunities company/service provider, which means that the company is committed to a policy of treating all its contractors and job applicants equally. Job Type: Full-time Salary: £27,125.00-£32,500.00 per year Benefits: On-site parking Supplemental pay types: Bonus scheme
Senior Process Improvement Specialist - Ops Excellence, Amazon FlexJob ID: Amazon UK Services Ltd.Job summary At Amazon, we strive to be Earth's most customer-centric company, where people can come to find and discover anything they might want to buy online. Amazon Flex works directly with independent contractors - called delivery partners - to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. The approach and technology are nothing short of disruptive, and promise to challenge traditional approaches, and change the way the industry operates. Amazon Flex is continuing to build a high paced and lean European team to implement and expand Flex capabilities across key segments of the European business. Amazon is now looking to hire an experienced, passionate, dynamic, analytical, innovative, hands-on, and (most importantly) customer-obsessed Sr. Process Improvement Specialist as part of Flex Operations Excellence. You will be responsible for our pricing strategy to support our EU partners (AMZL and GSF). You will own the model to recommend base pricing reviewing national minimum wage compliance, while working towards continual optimization including integrating external inputs to ensure market competitiveness. You will tackle large scale projects that impact pricing, including introducing technology for customer tips to be part of grocery deliveries, as well as implementing state of the art technology 'Instant Offers' issuing work to drivers in close proximity to improve flexibility, cost and customer experience. You will need to stay on top of macroeconomic changes that impact take-home earnings, and work towards recommending tactical and long-term solutions to address. You will work closely with our automated surge engine to ensure we are price elastic to increase capacity, and able to react to other market factors. Responsibilities: Responsible for ownership of pricing model Responsible for ensuring national minimum wage compliance Responsible for integrating external factors into pricing strategy Own all pricing related implementation projects, including customer tips and 'Instant Offers' technology Work closely with automated surge engine to provide flexible capacity, and bridge to market factors such as weather, etc. Stay in tune with macroeconomic factors impacting earnings, applying tactical and long-term changes to better position Flex BASIC QUALIFICATIONSThis position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. Bachelor's Degree from an accredited university Experience with planning, creating standard work, performance metrics, and process improvement Very strong analytical capabilities The ability to translate operational issues into workable solutions Excellent communication skills (written and verbal) Business Analytics and SQL / Alchemy / Tableau dashboard knowledge PREFERRED QUALIFICATIONS Experience leading process improvement through Lean, Kaizen, and Six Sigma Enjoys analytical work and using data to provide thought-provoking and workable solutions Knowledge of Python/R Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
Sep 24, 2022
Full time
Senior Process Improvement Specialist - Ops Excellence, Amazon FlexJob ID: Amazon UK Services Ltd.Job summary At Amazon, we strive to be Earth's most customer-centric company, where people can come to find and discover anything they might want to buy online. Amazon Flex works directly with independent contractors - called delivery partners - to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. The approach and technology are nothing short of disruptive, and promise to challenge traditional approaches, and change the way the industry operates. Amazon Flex is continuing to build a high paced and lean European team to implement and expand Flex capabilities across key segments of the European business. Amazon is now looking to hire an experienced, passionate, dynamic, analytical, innovative, hands-on, and (most importantly) customer-obsessed Sr. Process Improvement Specialist as part of Flex Operations Excellence. You will be responsible for our pricing strategy to support our EU partners (AMZL and GSF). You will own the model to recommend base pricing reviewing national minimum wage compliance, while working towards continual optimization including integrating external inputs to ensure market competitiveness. You will tackle large scale projects that impact pricing, including introducing technology for customer tips to be part of grocery deliveries, as well as implementing state of the art technology 'Instant Offers' issuing work to drivers in close proximity to improve flexibility, cost and customer experience. You will need to stay on top of macroeconomic changes that impact take-home earnings, and work towards recommending tactical and long-term solutions to address. You will work closely with our automated surge engine to ensure we are price elastic to increase capacity, and able to react to other market factors. Responsibilities: Responsible for ownership of pricing model Responsible for ensuring national minimum wage compliance Responsible for integrating external factors into pricing strategy Own all pricing related implementation projects, including customer tips and 'Instant Offers' technology Work closely with automated surge engine to provide flexible capacity, and bridge to market factors such as weather, etc. Stay in tune with macroeconomic factors impacting earnings, applying tactical and long-term changes to better position Flex BASIC QUALIFICATIONSThis position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. Bachelor's Degree from an accredited university Experience with planning, creating standard work, performance metrics, and process improvement Very strong analytical capabilities The ability to translate operational issues into workable solutions Excellent communication skills (written and verbal) Business Analytics and SQL / Alchemy / Tableau dashboard knowledge PREFERRED QUALIFICATIONS Experience leading process improvement through Lean, Kaizen, and Six Sigma Enjoys analytical work and using data to provide thought-provoking and workable solutions Knowledge of Python/R Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
Senior Manager, Launch and IntegrationJob ID: Amazon EU SARL (UK Branch)Job summary How often have you had an opportunity to be a member of a team creating a unique customer experience? The EU Direct Fulfillment (DF) team is looking to hire a skilled and motivated person to manage the launch and implementation of key cross-functional projects that improve our capabilities for the delivery of specialty shipments across Europe. This role is all about facilitating exponential growth by combining Amazon values, technology and processes with the best of lean principles to achieve operations excellence post launch. Commencing with driving the launch of first-party Amazon Transport Companies on the DF Program, and scaling key initiatives such as the PanEU Program, you will have the opportunity to bring your own leadership capabilities to the role, creating value through managing relationships and driving discipline in operations. You will also be responsible for the EU DF Management Cycle, coordination the development of the Strategic 3 Year Plan, as well the OP cycles. You will be the main contact for all Product and Tech developments for EU DF Ops and coordinate the delivery of the full Product Roadmap. Reporting to the Head of Direct Fulfillment Operations for Europe, as a Senior Manager, you will be a key contributor to the future technology roadmap and long-term vision of Direct Fulfillment within Amazon's Supply Chain Optimization Technologies (SCOT) team. Click here for a short informational video on SCOT: In addition to a mechanism driven approach to launching new initiatives, the position will be responsible for exploring strategic and tactical scenarios, designing solutions, developing business cases, and managing complex projects as part of continuously improving the efficiency of our fulfillment operations, including the vast Vendor and transportation network. To be successful in this role, you need an aptitude for project management and ambidexterity in creating processes, executing and building mechanisms simultaneously. Coordinating the right subject matter experts (SMEs) to co-create the best set up and processes, looking for opportunities for simplification, identifying and implementing best practices and minimizing process variance through standardization and automation. Key to your success therefore, will be the ability to lead through influence across various stakeholder groups. Most critical will be the ability to operate at a bigger picture and tactical level in designing operations and improvement programs, while simultaneously ensuring rigor in operational execution as a key member of the EU team. Key Responsibilities Include: Managing full life-cycle of complex cross-functional programs from concept to completion with considerable impact across multiple organizations Developing the overall Program strategy with a 3 years horizon. Tactically driving teams inside and outside your organization to launch initiatives in a scalable and cost effective manner Defining the Program (mission, vision, tenets), set objectives, analyse data and drive improvements that are quantified with metrics. Translate complex business requirements into functional designs to improve safety, cost efficiency, reliability, high standard service and sustainability. Working autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary considers and reasons behind leadership decisions Collaborating with teams across DF, AMXL, Retail, In-network and beyond to source, allocate and coordinate resources. Work with program managers, business leaders and executive teams to communicate and impact critical business initiatives Service expansion: Partner with DF Global Product, Tech and Capability teams as well as other engineering teams to evaluate, develop, or support new product/service programs that add value to customers and Amazon business teams. Determining which projects move forward and in what priority order Solving ambiguous problems and proactively identify and mitigate risks (before they become roadblocks) Partnering with vendors, carriers, customers, internal/external teams to Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes ( requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.) Process: Take ownership for the development and continuous improvement of standard operating procedures (SOPs), guidelines and new process mapping. Engage all key stakeholders to ensure end-to-end alignment and effective hand-offs between parties. Developing, implementing and governing KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects Engaging other Amazon business units globally to share best practices and improve end-to-end outcomes for Amazon customers Creating, communicating, and managing budget/resource requirements including time for projects BASIC QUALIFICATIONS Bachelor's degree in Business, Engineering, Economics, Logistics, Supply Chain, Mathematics or similar field Fluency in English is required, with a good command on written English. Proven track record of managing medium and large scale complex projects or programs. Proven analytical thinking, data management, conversion of strategy to operation, continuous improvement experience and organizational skills. Demonstrated experience in performing analysis and solving problems. Advanced proficiency in Excel. PREFERRED QUALIFICATIONS Relevant project management accreditation PMP, Prince2. Advanced degree - MBA, MSC in supply chain, business administration, finance, or similar field would be advantageous. Proficient in data analysis and its tools such as SQL and VBA to manage large sets of data. Advanced knowledge of MS Project is a plus Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
Sep 24, 2022
Full time
Senior Manager, Launch and IntegrationJob ID: Amazon EU SARL (UK Branch)Job summary How often have you had an opportunity to be a member of a team creating a unique customer experience? The EU Direct Fulfillment (DF) team is looking to hire a skilled and motivated person to manage the launch and implementation of key cross-functional projects that improve our capabilities for the delivery of specialty shipments across Europe. This role is all about facilitating exponential growth by combining Amazon values, technology and processes with the best of lean principles to achieve operations excellence post launch. Commencing with driving the launch of first-party Amazon Transport Companies on the DF Program, and scaling key initiatives such as the PanEU Program, you will have the opportunity to bring your own leadership capabilities to the role, creating value through managing relationships and driving discipline in operations. You will also be responsible for the EU DF Management Cycle, coordination the development of the Strategic 3 Year Plan, as well the OP cycles. You will be the main contact for all Product and Tech developments for EU DF Ops and coordinate the delivery of the full Product Roadmap. Reporting to the Head of Direct Fulfillment Operations for Europe, as a Senior Manager, you will be a key contributor to the future technology roadmap and long-term vision of Direct Fulfillment within Amazon's Supply Chain Optimization Technologies (SCOT) team. Click here for a short informational video on SCOT: In addition to a mechanism driven approach to launching new initiatives, the position will be responsible for exploring strategic and tactical scenarios, designing solutions, developing business cases, and managing complex projects as part of continuously improving the efficiency of our fulfillment operations, including the vast Vendor and transportation network. To be successful in this role, you need an aptitude for project management and ambidexterity in creating processes, executing and building mechanisms simultaneously. Coordinating the right subject matter experts (SMEs) to co-create the best set up and processes, looking for opportunities for simplification, identifying and implementing best practices and minimizing process variance through standardization and automation. Key to your success therefore, will be the ability to lead through influence across various stakeholder groups. Most critical will be the ability to operate at a bigger picture and tactical level in designing operations and improvement programs, while simultaneously ensuring rigor in operational execution as a key member of the EU team. Key Responsibilities Include: Managing full life-cycle of complex cross-functional programs from concept to completion with considerable impact across multiple organizations Developing the overall Program strategy with a 3 years horizon. Tactically driving teams inside and outside your organization to launch initiatives in a scalable and cost effective manner Defining the Program (mission, vision, tenets), set objectives, analyse data and drive improvements that are quantified with metrics. Translate complex business requirements into functional designs to improve safety, cost efficiency, reliability, high standard service and sustainability. Working autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary considers and reasons behind leadership decisions Collaborating with teams across DF, AMXL, Retail, In-network and beyond to source, allocate and coordinate resources. Work with program managers, business leaders and executive teams to communicate and impact critical business initiatives Service expansion: Partner with DF Global Product, Tech and Capability teams as well as other engineering teams to evaluate, develop, or support new product/service programs that add value to customers and Amazon business teams. Determining which projects move forward and in what priority order Solving ambiguous problems and proactively identify and mitigate risks (before they become roadblocks) Partnering with vendors, carriers, customers, internal/external teams to Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes ( requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.) Process: Take ownership for the development and continuous improvement of standard operating procedures (SOPs), guidelines and new process mapping. Engage all key stakeholders to ensure end-to-end alignment and effective hand-offs between parties. Developing, implementing and governing KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects Engaging other Amazon business units globally to share best practices and improve end-to-end outcomes for Amazon customers Creating, communicating, and managing budget/resource requirements including time for projects BASIC QUALIFICATIONS Bachelor's degree in Business, Engineering, Economics, Logistics, Supply Chain, Mathematics or similar field Fluency in English is required, with a good command on written English. Proven track record of managing medium and large scale complex projects or programs. Proven analytical thinking, data management, conversion of strategy to operation, continuous improvement experience and organizational skills. Demonstrated experience in performing analysis and solving problems. Advanced proficiency in Excel. PREFERRED QUALIFICATIONS Relevant project management accreditation PMP, Prince2. Advanced degree - MBA, MSC in supply chain, business administration, finance, or similar field would be advantageous. Proficient in data analysis and its tools such as SQL and VBA to manage large sets of data. Advanced knowledge of MS Project is a plus Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).