Theft Investigations & Recovery Analyst Reference Number - 79071 This Theft Investigations & Recovery Analyst will report to the Settlement & Data Assurance Manager and will work within the Commercial Services directorate based in our Crawley office. You will be a permanent employee. You will attract a salary of 35,642.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 04/06/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. Job Purpose: To coordinate UK Power Networks' activities in countering the abstraction of electricity from our distribution system termed Theft in Conveyance (TiC). You will validate leads and collaborating with numerous parties, authorising work instructions and managing our investigations contractor. There is a significant public safety element. Confirmed instances will require collaborating with our Network Operations directorate, facilitating rectification and registration of premises, determining compensation recoveries and negotiating financial closure agreements with counterparties. Additionally, to provide ad-hoc support to the scheduling and outcome-processing of a large-scale safety-driven inspection programme. Dimensions The Settlement and Data Assurance team consists of six persons and resolves up to 1000 in-progress Theft in Conveyance cases and financial recoveries of typically 1m per year. The team also supports the delivery of idle service safety inspections. Principal Accountabilities: You will Implement and continue to develop processes, methods and systems within Income Management and across the wider business to improve UK Power Network's ability to counter Theft in Conveyance and maintain compliance with our Legal and Regulatory obligations. You will manage the analysis of incoming theft leads from multiple sources collaborating with electricity suppliers, UK Revenue Protection Association, Crimestoppers' Energy Theft Tip-Off Service, UK Power Networks operational staff, the MPAN Management Team, MPAS Enquiry and others to determine suspected instances and convert appropriate leads into Work Instructions. Responsible for the issue of Work Instructions to the external contractor ensuring that any health and safety issues are highlighted so facilitating necessary prioritisation or appropriate mitigation measures; engage with operatives while on site and on the basis of information provided make decisions as to their next actions. Communicate with operational staff on the acceptability of in-situ connections and, where applicable, any emergency works necessary to protect public safety and maintain the integrity of our networks. Trace property owners and occupiers, correspond and foster the supplier-registration of Meter Point Administration Numbers (MPANs) or, where deemed necessary, applications for connection upgrade or authentication of 'Building Network Operator' arrangements before MPAN issue. Identify and trace culpable parties, research all relevant aspects, draw well-considered conclusions from different data sources, calculate compensation demands, prepare supporting paperwork and present cases to the Compensation Review Panel. Lead on engagement with compensation counterparties, resolve any issues, disputes or complaints so far as possible without creating escalations and negotiate settlements within the delegated financial limits. Manage Theft in Conveyance management reporting. Quality assure the actions of the external contractor providing regular reports on their performance to senior management and conduct payment-processing validation and appropriate auditing of their activities. Competent to represent UK Power Networks at relevant forums or industry groups whether as a regular delegate or to provide stand-in/alternate cover. Identify beneficial developments to IT systems, prepare business cases and specify/develop system changes and/or service provider requirements. Responsible for business forecasting of Idle Service safety inspections cooperating with our Asset Management directorate and issue Idle jobs into our scheduling process. Collate returned Idle Service inspection results developing appropriate techniques for their efficient processing and all associated reporting thereof. Work in accordance to and maintain process documentation in compliance with company standards and ISO 9001. Work with the other members of the team to provide an integrated, cohesive unit offering total flexibility to fulfil business, regulatory and industry projects. Qualifications: Either through direct qualification or relevant experience of graduate calibre. Experience in an appropriate commercial analytical or fraud/investigative role; alternatively relevant experience within the energy sector. Produce concise and accurate reports and correspondence with a high level of attention to detail. An excellent communicator, able to influence via written reports and through delivery of presentations. Experienced in customer relationships and with strong negotiation skills. Proficient working in a team environment; prior experience of supervising the work of others and delivering training would be an advantage. Numerate with knowledge of Excel; experience in Access and the use of other customised database applications or reporting systems (e.g. Business Objects) beneficial. Nature and Scope: You will work with other team members to identify, investigate and resolve situations of Theft in Conveyance from UK Power Networks' Distribution System. You will determine cases to pursue, issuing Work Instructions to contractors to undertake field work. You will act as an in-house expert on Theft in Conveyance being a point of reference for the wider business. You will need to understand the different types of situation where Theft in Conveyance may arise, their possible effects for public safety and the regulatory and commercial drivers on UK Power Networks. You will need to organise their own work schedule which must involve planning on their part to ensure that best use of their time is made. Knowledge of the work of the wider team is important so that support can be offered. Following investigation and resolution you will calculate our compensation demands and engage with the counterparties to secure appropriate payments. You will establish external relationships in these very challenging situations and use their judgment and skills with minimal reference to the Settlement and Data Assurance Manager to guide through resolutions and agree settlements that meet our needs. You will work with UK Power Networks Legal to resolve complex situations or escalations to achieve target outcomes. You will further use your experience to identify developments to theft systems and processes, prepare business cases and specify system changes and/or service provider requirements as appropriate. In addition to the primary theft activities you will also help to support the department's involvement with a cross-business safety inspection programme providing scheduling, forecasting and outcome-processing activities and partnering with Asset Management and operational staff. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
May 21, 2024
Full time
Theft Investigations & Recovery Analyst Reference Number - 79071 This Theft Investigations & Recovery Analyst will report to the Settlement & Data Assurance Manager and will work within the Commercial Services directorate based in our Crawley office. You will be a permanent employee. You will attract a salary of 35,642.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 04/06/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. Job Purpose: To coordinate UK Power Networks' activities in countering the abstraction of electricity from our distribution system termed Theft in Conveyance (TiC). You will validate leads and collaborating with numerous parties, authorising work instructions and managing our investigations contractor. There is a significant public safety element. Confirmed instances will require collaborating with our Network Operations directorate, facilitating rectification and registration of premises, determining compensation recoveries and negotiating financial closure agreements with counterparties. Additionally, to provide ad-hoc support to the scheduling and outcome-processing of a large-scale safety-driven inspection programme. Dimensions The Settlement and Data Assurance team consists of six persons and resolves up to 1000 in-progress Theft in Conveyance cases and financial recoveries of typically 1m per year. The team also supports the delivery of idle service safety inspections. Principal Accountabilities: You will Implement and continue to develop processes, methods and systems within Income Management and across the wider business to improve UK Power Network's ability to counter Theft in Conveyance and maintain compliance with our Legal and Regulatory obligations. You will manage the analysis of incoming theft leads from multiple sources collaborating with electricity suppliers, UK Revenue Protection Association, Crimestoppers' Energy Theft Tip-Off Service, UK Power Networks operational staff, the MPAN Management Team, MPAS Enquiry and others to determine suspected instances and convert appropriate leads into Work Instructions. Responsible for the issue of Work Instructions to the external contractor ensuring that any health and safety issues are highlighted so facilitating necessary prioritisation or appropriate mitigation measures; engage with operatives while on site and on the basis of information provided make decisions as to their next actions. Communicate with operational staff on the acceptability of in-situ connections and, where applicable, any emergency works necessary to protect public safety and maintain the integrity of our networks. Trace property owners and occupiers, correspond and foster the supplier-registration of Meter Point Administration Numbers (MPANs) or, where deemed necessary, applications for connection upgrade or authentication of 'Building Network Operator' arrangements before MPAN issue. Identify and trace culpable parties, research all relevant aspects, draw well-considered conclusions from different data sources, calculate compensation demands, prepare supporting paperwork and present cases to the Compensation Review Panel. Lead on engagement with compensation counterparties, resolve any issues, disputes or complaints so far as possible without creating escalations and negotiate settlements within the delegated financial limits. Manage Theft in Conveyance management reporting. Quality assure the actions of the external contractor providing regular reports on their performance to senior management and conduct payment-processing validation and appropriate auditing of their activities. Competent to represent UK Power Networks at relevant forums or industry groups whether as a regular delegate or to provide stand-in/alternate cover. Identify beneficial developments to IT systems, prepare business cases and specify/develop system changes and/or service provider requirements. Responsible for business forecasting of Idle Service safety inspections cooperating with our Asset Management directorate and issue Idle jobs into our scheduling process. Collate returned Idle Service inspection results developing appropriate techniques for their efficient processing and all associated reporting thereof. Work in accordance to and maintain process documentation in compliance with company standards and ISO 9001. Work with the other members of the team to provide an integrated, cohesive unit offering total flexibility to fulfil business, regulatory and industry projects. Qualifications: Either through direct qualification or relevant experience of graduate calibre. Experience in an appropriate commercial analytical or fraud/investigative role; alternatively relevant experience within the energy sector. Produce concise and accurate reports and correspondence with a high level of attention to detail. An excellent communicator, able to influence via written reports and through delivery of presentations. Experienced in customer relationships and with strong negotiation skills. Proficient working in a team environment; prior experience of supervising the work of others and delivering training would be an advantage. Numerate with knowledge of Excel; experience in Access and the use of other customised database applications or reporting systems (e.g. Business Objects) beneficial. Nature and Scope: You will work with other team members to identify, investigate and resolve situations of Theft in Conveyance from UK Power Networks' Distribution System. You will determine cases to pursue, issuing Work Instructions to contractors to undertake field work. You will act as an in-house expert on Theft in Conveyance being a point of reference for the wider business. You will need to understand the different types of situation where Theft in Conveyance may arise, their possible effects for public safety and the regulatory and commercial drivers on UK Power Networks. You will need to organise their own work schedule which must involve planning on their part to ensure that best use of their time is made. Knowledge of the work of the wider team is important so that support can be offered. Following investigation and resolution you will calculate our compensation demands and engage with the counterparties to secure appropriate payments. You will establish external relationships in these very challenging situations and use their judgment and skills with minimal reference to the Settlement and Data Assurance Manager to guide through resolutions and agree settlements that meet our needs. You will work with UK Power Networks Legal to resolve complex situations or escalations to achieve target outcomes. You will further use your experience to identify developments to theft systems and processes, prepare business cases and specify system changes and/or service provider requirements as appropriate. In addition to the primary theft activities you will also help to support the department's involvement with a cross-business safety inspection programme providing scheduling, forecasting and outcome-processing activities and partnering with Asset Management and operational staff. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Outcomes First Group
Barton-upon-humber, Lincolnshire
Are you a Newly Qualified Occupational Therapist wanting to gain experience working with Autistic People with additional needs? Does working 4 days a week but with FULL pay sound like a dream?! It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! Job Title: Occupational Therapist Location: Barton School, Lincolnshire Salary: up to £53,200 (dependent on experience) plus £3000 Welcome Bonus and Relocation package £3000. (Relocation package dependent/ agreed based on distance) + £2000 CPD Training Allowance Hours: 37.5 hours per week, Monday to Friday 9.00am - 17.00pm Contract: Permanent, 52 weeks per annum About the role We understand the value of helping our employees to achieve their Continued Professional Development goals, and offer a £2,000 training allowance to allow you to complete role specific training tailored to your individual requirements. Barton School are looking for an enthusiastic newly qualified Occupational Therapist to join our expanding team. In the role you would be required to complete a preceptorship year under the supervision of a senior occupational therapist before working more independently following competencies being signed off. As a registered practitioner you will be expected to implement a holistic, therapeutic and dynamic approach to helping our pupils in their daily lives with supervision, whilst being personally responsible for your professional practice and maintenance of CPD. As part of the multi-disciplinary team, you will assess and treat individuals within the service, delivering meaningful activity within an individual and group environment. You will be required to do screening and assessments as required, with report writing being supported by your supervisor initially. In addition, you will provide information and training to staff, commissioners and other agencies as required. You would be working within our supportive multi-disciplinary therapy team to help create an environment where our pupils can flourish, learn and develop. The team includes Psychology, Speech and Language Therapy, Occupational Therapy and therapy assistants. Someone with a rounded and integrated approach to care, education and clinical services would be perfect for this role. Location: Barton School, Lincolnshire Options Barton School About the Group Outcomes First Group is the largest independent provider of special needs education and care. We have services covering all of England and North Wales. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Our divisional brands include Acorn Education and Options Autism. For more information on the group please visit: Essential Criteria: Occupational Therapy BSc (Hons). Registered with the HCPC and RCOT registered. Ability to work under pressure and to deadlines. Clinical problem-solving ability. Ability to assess young people's needs and formulate a treatment plan, from a range of OT modalities. Ability to communicate effectively to all including families, carers, Local Authorities and wider communities. Ability to keep legible and accurate records in accordance with HCPC & RCOT. Ability to be autonomous including when organising, delegating and prioritising. Good team player in all areas. Ability to motivate self and others. To be flexible to the changing needs of the YP and service. Responsible and reliable. Good organisational skills. Able to use initiative and be innovative. Able to work under pressure. Professional appearance. What's in it for you? You will be working with an ambitious and driven service that's really going places, supported by an exceptional team of likeminded individuals who are keen to learn from you. This is an opportunity to enrich the lives of the people we support and make a positive difference, in a role where you have autonomy. We offer a friendly and inclusive working environment where our people are heard, respected and hugely valued. We want our employees to come to work with energy, determination and most importantly we want them to be happy in their work. We are well aware that it is our highly skilled teams that make Outcomes First Group the success it is, and we want this to continue. This is why we provide a range of benefits designed to support you, not just in your work life but also on a personal level too. We want you to be the best you can be and offer genuine opportunities for career development and progression. For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact: Why work for us? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Work 4 days, be paid for 5 T&C's apply - following successful completion of the probation period And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover And that's not all, we place the outcomes of our people in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of our people. All successful applicants will be subject to a fully enhanced DBS. Job ID 235423
May 21, 2024
Full time
Are you a Newly Qualified Occupational Therapist wanting to gain experience working with Autistic People with additional needs? Does working 4 days a week but with FULL pay sound like a dream?! It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! Job Title: Occupational Therapist Location: Barton School, Lincolnshire Salary: up to £53,200 (dependent on experience) plus £3000 Welcome Bonus and Relocation package £3000. (Relocation package dependent/ agreed based on distance) + £2000 CPD Training Allowance Hours: 37.5 hours per week, Monday to Friday 9.00am - 17.00pm Contract: Permanent, 52 weeks per annum About the role We understand the value of helping our employees to achieve their Continued Professional Development goals, and offer a £2,000 training allowance to allow you to complete role specific training tailored to your individual requirements. Barton School are looking for an enthusiastic newly qualified Occupational Therapist to join our expanding team. In the role you would be required to complete a preceptorship year under the supervision of a senior occupational therapist before working more independently following competencies being signed off. As a registered practitioner you will be expected to implement a holistic, therapeutic and dynamic approach to helping our pupils in their daily lives with supervision, whilst being personally responsible for your professional practice and maintenance of CPD. As part of the multi-disciplinary team, you will assess and treat individuals within the service, delivering meaningful activity within an individual and group environment. You will be required to do screening and assessments as required, with report writing being supported by your supervisor initially. In addition, you will provide information and training to staff, commissioners and other agencies as required. You would be working within our supportive multi-disciplinary therapy team to help create an environment where our pupils can flourish, learn and develop. The team includes Psychology, Speech and Language Therapy, Occupational Therapy and therapy assistants. Someone with a rounded and integrated approach to care, education and clinical services would be perfect for this role. Location: Barton School, Lincolnshire Options Barton School About the Group Outcomes First Group is the largest independent provider of special needs education and care. We have services covering all of England and North Wales. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Our divisional brands include Acorn Education and Options Autism. For more information on the group please visit: Essential Criteria: Occupational Therapy BSc (Hons). Registered with the HCPC and RCOT registered. Ability to work under pressure and to deadlines. Clinical problem-solving ability. Ability to assess young people's needs and formulate a treatment plan, from a range of OT modalities. Ability to communicate effectively to all including families, carers, Local Authorities and wider communities. Ability to keep legible and accurate records in accordance with HCPC & RCOT. Ability to be autonomous including when organising, delegating and prioritising. Good team player in all areas. Ability to motivate self and others. To be flexible to the changing needs of the YP and service. Responsible and reliable. Good organisational skills. Able to use initiative and be innovative. Able to work under pressure. Professional appearance. What's in it for you? You will be working with an ambitious and driven service that's really going places, supported by an exceptional team of likeminded individuals who are keen to learn from you. This is an opportunity to enrich the lives of the people we support and make a positive difference, in a role where you have autonomy. We offer a friendly and inclusive working environment where our people are heard, respected and hugely valued. We want our employees to come to work with energy, determination and most importantly we want them to be happy in their work. We are well aware that it is our highly skilled teams that make Outcomes First Group the success it is, and we want this to continue. This is why we provide a range of benefits designed to support you, not just in your work life but also on a personal level too. We want you to be the best you can be and offer genuine opportunities for career development and progression. For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact: Why work for us? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Work 4 days, be paid for 5 T&C's apply - following successful completion of the probation period And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover And that's not all, we place the outcomes of our people in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of our people. All successful applicants will be subject to a fully enhanced DBS. Job ID 235423
Field Care Supervisor Location: Gloucester Job Type: Permanent Full Time Salary: £25,000 + Profit Share Bonus Scheme Job Ref: GLOUCESTER/FCS/99 Nurseplus have an exciting opportunity for a Field Care Supervisor to join our homecare team based in Gloucester. If you have some experience in community care work and are now looking for some supervision and management experience, then the Field Care Supervisor role could be for you. Our Field Care Supervisors are predominately based out in the community and take responsibility for ensuring our service users are receiving the care and support they expect and deserve. You will be liaising with the Service User directly, both at the commencement of the service and for its duration. This will involve conducting assessments, writing care plans and reviewing on a regular basis how the service is delivered. Benefits of working with Nurseplus as a Field Care Supervisor: Salary £25,000 + Profit Share Bonus Scheme Mileage paid A structured pathway for your career development Contributory pension scheme Company Healthcare Scheme Company discount scheme for high street retailers Your birthday off Cycle to work scheme Generous maternity and paternity benefits The main duties of the Field Care Supervisor role include: To make initial contact with new service users in order to assess their care needs and introduce them to our service. To undertake risk and manual handling assessments on new service users to ascertain their care requirements and the delivery of the package of care. To ensure that the assessment is updated annually or following any significant change, whichever is sooner. To write full care plans that reflect the needs of the service user, and the risk assessments, and review these as and when required. To meet care workers on a one to one basis for the purposes of direct supervision and keep written records on the content and outcome of each meeting. To maintain an effective system in consultation with the Branch Manager and your Quality Assurance Advisor for quality assurance management. Conduct quality monitoring telephone calls to service users to monitor the performance of care workers. Liaise with Social Services regarding service users as required and attend Social Services client reviews if required. To participate in an on-call roster providing and co-coordinating cover for unplanned absence to maintain the service. What we are looking for in a successful candidate: A full UK driving license A good communicator with the ability to build and maintain strong relationships. Excellent assessment skills and written skills. Ability to work on own initiative - able to prioritise tasks and manage time effectively. Willingness to embrace change. Well organised with the ability to multitask. A Friendly, confident and helpful telephone manner. A person with a positive, focused attitude to enable targets to be met and exceeded. About us Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.
May 21, 2024
Full time
Field Care Supervisor Location: Gloucester Job Type: Permanent Full Time Salary: £25,000 + Profit Share Bonus Scheme Job Ref: GLOUCESTER/FCS/99 Nurseplus have an exciting opportunity for a Field Care Supervisor to join our homecare team based in Gloucester. If you have some experience in community care work and are now looking for some supervision and management experience, then the Field Care Supervisor role could be for you. Our Field Care Supervisors are predominately based out in the community and take responsibility for ensuring our service users are receiving the care and support they expect and deserve. You will be liaising with the Service User directly, both at the commencement of the service and for its duration. This will involve conducting assessments, writing care plans and reviewing on a regular basis how the service is delivered. Benefits of working with Nurseplus as a Field Care Supervisor: Salary £25,000 + Profit Share Bonus Scheme Mileage paid A structured pathway for your career development Contributory pension scheme Company Healthcare Scheme Company discount scheme for high street retailers Your birthday off Cycle to work scheme Generous maternity and paternity benefits The main duties of the Field Care Supervisor role include: To make initial contact with new service users in order to assess their care needs and introduce them to our service. To undertake risk and manual handling assessments on new service users to ascertain their care requirements and the delivery of the package of care. To ensure that the assessment is updated annually or following any significant change, whichever is sooner. To write full care plans that reflect the needs of the service user, and the risk assessments, and review these as and when required. To meet care workers on a one to one basis for the purposes of direct supervision and keep written records on the content and outcome of each meeting. To maintain an effective system in consultation with the Branch Manager and your Quality Assurance Advisor for quality assurance management. Conduct quality monitoring telephone calls to service users to monitor the performance of care workers. Liaise with Social Services regarding service users as required and attend Social Services client reviews if required. To participate in an on-call roster providing and co-coordinating cover for unplanned absence to maintain the service. What we are looking for in a successful candidate: A full UK driving license A good communicator with the ability to build and maintain strong relationships. Excellent assessment skills and written skills. Ability to work on own initiative - able to prioritise tasks and manage time effectively. Willingness to embrace change. Well organised with the ability to multitask. A Friendly, confident and helpful telephone manner. A person with a positive, focused attitude to enable targets to be met and exceeded. About us Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.
Shift Supervisor - South Wimbledon We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties. Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
May 20, 2024
Full time
Shift Supervisor - South Wimbledon We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties. Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
Shift Supervisor - Richmond We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties. Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
May 20, 2024
Full time
Shift Supervisor - Richmond We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties. Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
Quality Assurance Officer Salary: £23-26k pa depending on qualifications and experience Office Based, Steeton, BD20 Full-time, Permanent A vacancy has arisen for an experienced Quality Assurance Officer who will be responsible for managing the senior / junior supervisors on a day-to-day basis ensuring the efficient running of production / packaging. They will ensure that all quality issues of relevance to the company are implemented and adhered to, to ensure the safe and legal production of product. Alongside this you may be required to carry out other ad-hoc duties as directed by management. Key responsibilities but not limited to: To ensure the smooth, efficient running of production / packaging To overlook all areas of production for Quality Assurance Liaise with management on quality Issues and production efficiencies Ensure employees maintain and comply to a high standard of hygiene within the bakery in accordance to the company's strict hygiene & work wear rules Ensure relevant paperwork is completed Complete non-conformances as and when required Instigate adequate shop floor training Carry out CCP checks Attend managers meetings as required To adhere to all the company's rules, regulations and policies, in particular the strict hygiene and work wear rules & health & safety rules Adopt and endorse the companies Food Safety Culture policy Undertake monthly Hygiene Audit Undertake Supplier of Services Performance Audit Essential Knowledge and Experience CCP knowledge Internal Trainer Level 2 food hygiene Basic health and safety Foundation HACCP Personal Attributes: Systematic Dedicated Responsible If you feel you possess the relevant skills and experience for this Quality Assurance Officer role, please submit your updated CV. INDHS
May 20, 2024
Full time
Quality Assurance Officer Salary: £23-26k pa depending on qualifications and experience Office Based, Steeton, BD20 Full-time, Permanent A vacancy has arisen for an experienced Quality Assurance Officer who will be responsible for managing the senior / junior supervisors on a day-to-day basis ensuring the efficient running of production / packaging. They will ensure that all quality issues of relevance to the company are implemented and adhered to, to ensure the safe and legal production of product. Alongside this you may be required to carry out other ad-hoc duties as directed by management. Key responsibilities but not limited to: To ensure the smooth, efficient running of production / packaging To overlook all areas of production for Quality Assurance Liaise with management on quality Issues and production efficiencies Ensure employees maintain and comply to a high standard of hygiene within the bakery in accordance to the company's strict hygiene & work wear rules Ensure relevant paperwork is completed Complete non-conformances as and when required Instigate adequate shop floor training Carry out CCP checks Attend managers meetings as required To adhere to all the company's rules, regulations and policies, in particular the strict hygiene and work wear rules & health & safety rules Adopt and endorse the companies Food Safety Culture policy Undertake monthly Hygiene Audit Undertake Supplier of Services Performance Audit Essential Knowledge and Experience CCP knowledge Internal Trainer Level 2 food hygiene Basic health and safety Foundation HACCP Personal Attributes: Systematic Dedicated Responsible If you feel you possess the relevant skills and experience for this Quality Assurance Officer role, please submit your updated CV. INDHS
Electrical Maintenance Supervisor. Corporate client, central London Your new company A leading global FM service provider. Delivering technical maintenance to a corporate client. Your new role Provision of all round engineering support, maintaining the Operational Assets. You should have a detailed understanding of all new or current building services systems and contingency procedures within the buildings and complying with the Health & Safety/building codes of practice. You will be responsible for ensuring that all engineering operational activities within the building and the contract are controlled and that they are being carried out with due regard to Health and Safety, business risk and maintaining the 100% uptime criteria. Responsible for maintaining excellent standards of response to Asset performance, completion of assigned work and ensure any abnormal operating conditions and housekeeping issues are dealt with proficiently. The technical supervisor will be a key position to oversee the coordination of all operations visitors to the premises. You will be responsible to coordinate work permits to the Specialist Service Providers (SSP) and to escalate where necessary approval of permits that can affect the business-critical systems. You will closely monitor the Risk Assessments and Supplier activities on the campus and ensure they follow current H&S legislation. This position will also monitor the closure of the permits and provide the business with an 'end of business report' of outstanding permits. Scheduling, closing off PPM's and entering reactive works to the planned preventative maintenance system will also be part of the position. It is the technical supervisors role to act as a coordination point for the day-to-day activities, on site, of the Operations Team, specialist service partners, site contacts and other support teams, ensuring that conduct of all personnel under your control is safe, professional, and conscientious. You will also be responsible to oversee the Safe Systems of Work, enforce Health and Safety legislation guidelines for the sites and to update, when necessary, the risk assessments associated for any work-related maintenance routines on site. Your role ensures Quality Assurance audit procedures for the engineers' tools, ladders, equipment, PPE and regular checks and inspections are completed. Reporting to the EMEA Technical manager you will control and deliver PPM, small extra & project works within the EMEA estate which include moves/changes, planned maintenance and liaison with sub-contractors in region. Operation and troubleshooting for the following: Building Management Systems on sites where applicable.Lighting Control System where installed.HVAC. Air conditioning systems, FCUs.UPS system and associated control systems.Emergency lighting.To liaise with the site operational team and be aware of all SSP's visits, have approved standard operating procedures, risk assessments and work permits in advance.Ensure that service providers worksheets are signed off, quality of works are inspected, and any recommendations/problems are escalated. What you'll need to succeed Minimum 10 years' experience in Building Services industryC&G Pts. 1 & 2, equivalent or exceeds.18th Edition IEE: Wiring and Installation.C& G 2391 test and inspection (preferred).Strong communication skills and the ability to deal with all levels of staff.Demonstrate a good understanding and be technically competent in all building services, in particular UPS, Static Switches, HVAC, Water Treatment, Refrigeration and Air Conditioning.Ability to lead, motivate and direct a team of technicians/operatives.Proactive in achieving the highest standard of operation.Have good IT and reporting skills.Ability to comprehend and act upon both verbal and written instructionsEnthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate training schemesThe role will involve overseas travel when required for critical works to EMEA offices.Availability for contact out of hours for global alarm monitoring centre alarms, critical responses, candidate will be expected for alarm escalation and resolution advice as and when required What you'll get in return An initial interim role with the potential to become permanent What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 20, 2024
Seasonal
Electrical Maintenance Supervisor. Corporate client, central London Your new company A leading global FM service provider. Delivering technical maintenance to a corporate client. Your new role Provision of all round engineering support, maintaining the Operational Assets. You should have a detailed understanding of all new or current building services systems and contingency procedures within the buildings and complying with the Health & Safety/building codes of practice. You will be responsible for ensuring that all engineering operational activities within the building and the contract are controlled and that they are being carried out with due regard to Health and Safety, business risk and maintaining the 100% uptime criteria. Responsible for maintaining excellent standards of response to Asset performance, completion of assigned work and ensure any abnormal operating conditions and housekeeping issues are dealt with proficiently. The technical supervisor will be a key position to oversee the coordination of all operations visitors to the premises. You will be responsible to coordinate work permits to the Specialist Service Providers (SSP) and to escalate where necessary approval of permits that can affect the business-critical systems. You will closely monitor the Risk Assessments and Supplier activities on the campus and ensure they follow current H&S legislation. This position will also monitor the closure of the permits and provide the business with an 'end of business report' of outstanding permits. Scheduling, closing off PPM's and entering reactive works to the planned preventative maintenance system will also be part of the position. It is the technical supervisors role to act as a coordination point for the day-to-day activities, on site, of the Operations Team, specialist service partners, site contacts and other support teams, ensuring that conduct of all personnel under your control is safe, professional, and conscientious. You will also be responsible to oversee the Safe Systems of Work, enforce Health and Safety legislation guidelines for the sites and to update, when necessary, the risk assessments associated for any work-related maintenance routines on site. Your role ensures Quality Assurance audit procedures for the engineers' tools, ladders, equipment, PPE and regular checks and inspections are completed. Reporting to the EMEA Technical manager you will control and deliver PPM, small extra & project works within the EMEA estate which include moves/changes, planned maintenance and liaison with sub-contractors in region. Operation and troubleshooting for the following: Building Management Systems on sites where applicable.Lighting Control System where installed.HVAC. Air conditioning systems, FCUs.UPS system and associated control systems.Emergency lighting.To liaise with the site operational team and be aware of all SSP's visits, have approved standard operating procedures, risk assessments and work permits in advance.Ensure that service providers worksheets are signed off, quality of works are inspected, and any recommendations/problems are escalated. What you'll need to succeed Minimum 10 years' experience in Building Services industryC&G Pts. 1 & 2, equivalent or exceeds.18th Edition IEE: Wiring and Installation.C& G 2391 test and inspection (preferred).Strong communication skills and the ability to deal with all levels of staff.Demonstrate a good understanding and be technically competent in all building services, in particular UPS, Static Switches, HVAC, Water Treatment, Refrigeration and Air Conditioning.Ability to lead, motivate and direct a team of technicians/operatives.Proactive in achieving the highest standard of operation.Have good IT and reporting skills.Ability to comprehend and act upon both verbal and written instructionsEnthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate training schemesThe role will involve overseas travel when required for critical works to EMEA offices.Availability for contact out of hours for global alarm monitoring centre alarms, critical responses, candidate will be expected for alarm escalation and resolution advice as and when required What you'll get in return An initial interim role with the potential to become permanent What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Carpenter/Joiner required for local team in Welwyn Garden City Permanent - Full TimeWe are looking to recruiting a carpenter / joiner to join our team in Welwyn. About the RoleJoining us as a Carpenter / Joiner, you will work to deliver the highest quality service, carrying out a variety of carpentry / joinery tasks. Working efficiently and safely in line with best practice, you will interpret client requests and undertake all types of repairs and renewal works to occupied and void properties.You will work with surveyors, supervisors and planners, matching materials to design specifications and measure building materials and spaces for accurate installation/repairs.About YouCandidates for this role must hold an NVQ / City & Guilds Level 2 in Carpentry / Joinery and have good core skills to include first and second fix. You'll have experience of kitchen repairs as well as internal and external doors, with locksmith work being desirable. We'd also like you to have good all-round knowledge of other trades, such as plumbing, tiling, plastering, decorating, fencing and UPVC work.A full UK driving licence is essential. Benefits 26 Days Holiday & Bank HolsEnhanced Pension PlanWestfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)Life Assurance & Accident CoverShare SaveEnhanced Maternity & Paternity PayWork Perks Discounts & VouchersBuy & Sell HolidayFlexible Working & Flexible Bank HolidaysCycle to WorkVolunteering (2 days paid)Learning & Development OpportunitiesExtensive Wellbeing Support, including EAPLoyalty & Values AwardsFunded Professional SubscriptionEye Care Vouchers Salary £31,000 - £34,000 DOE If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 20, 2024
Full time
Carpenter/Joiner required for local team in Welwyn Garden City Permanent - Full TimeWe are looking to recruiting a carpenter / joiner to join our team in Welwyn. About the RoleJoining us as a Carpenter / Joiner, you will work to deliver the highest quality service, carrying out a variety of carpentry / joinery tasks. Working efficiently and safely in line with best practice, you will interpret client requests and undertake all types of repairs and renewal works to occupied and void properties.You will work with surveyors, supervisors and planners, matching materials to design specifications and measure building materials and spaces for accurate installation/repairs.About YouCandidates for this role must hold an NVQ / City & Guilds Level 2 in Carpentry / Joinery and have good core skills to include first and second fix. You'll have experience of kitchen repairs as well as internal and external doors, with locksmith work being desirable. We'd also like you to have good all-round knowledge of other trades, such as plumbing, tiling, plastering, decorating, fencing and UPVC work.A full UK driving licence is essential. Benefits 26 Days Holiday & Bank HolsEnhanced Pension PlanWestfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)Life Assurance & Accident CoverShare SaveEnhanced Maternity & Paternity PayWork Perks Discounts & VouchersBuy & Sell HolidayFlexible Working & Flexible Bank HolidaysCycle to WorkVolunteering (2 days paid)Learning & Development OpportunitiesExtensive Wellbeing Support, including EAPLoyalty & Values AwardsFunded Professional SubscriptionEye Care Vouchers Salary £31,000 - £34,000 DOE If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Technical Account Manager Are you an established Quality Supervisor or Quality Technician seeking your next step up in your career? Worked within a similar role in a fast paced manufacturing environment? Want to join a company that is on an upwards journey of growth? Major Recruitment are seeking an experienced Assistant Technical Account Manager to join our client's site at their manufacturing site in Leicester. The Assistant Technical Account Manager will be a key team player within the Technical Team, responsible for managing all technical aspects of key accounts on a day-to-day basis. To support the Senior Technical Account Manager regarding all specified customer technical contacts and to ensure that the business is seen as a proactive supplier for all Technical matters. Key Responsibilities as Technical Account Manager: Receipt, recording and acknowledgement of complaints from customers. Liaison with relevant manufacturing sites in the UK and the Group. Provide manufacturing site with documentation and evidence. Inform relevant Commercial Manager, other relevant departments and sites of customer complaints. Agree action to be taken in conjunction with manufacturing site and Senior Technical Account Manager. To respond to the customer in the agreed way. To prepare weekly and monthly complaints reports and charts for internal and customer use. Produce complaints report for Quality Meetings and Senior Management Reviews. To liaise with relevant manufacturing site/Head Office and customers in the investigation of requests. To work with other departments and sites to obtain relevant information and pass onto customers in a clear and concise format. To prepare samples (e.g. nutritional, foreign body analysis) and send to relevant laboratories e.g. CCFRA, ILS, RSSL. To process, complete and review customer product specifications for specified accounts under the supervision of the Senior Technical Account Manager. To follow and comply with the Quality/ISO document control systems in place. Carry out internal audits as required. Provide support to the Senior Technical Account Manager with regard to audit reports. What's in for you? Salary up to 34,000 d.o.e. 25 days holiday + bank holidays Pension Fund Career progression Skills required for Assistant Technical Account Manager: BRCG experience Excellent organisational skills Good interpersonal skills, dealing professionally with contacts both within and outside the business Ability to work on own initiative Computer literacy (Word, Excel, PowerPoint) Fluent in French (written and verbal) Excellent communication skills Understanding of food technology Qualifications Qualification in Quality Assurance with an FMCG environment, or industry experience. HACCP Level 3, Level 4 would be desirable. Level 3 Food Safety, Level 4 would be desirable. Trained Auditor If you are interested, please click apply now and one of our recruitment specialists will be in touch. Major Recruitment are an employment agency working on behalf of our client. Should you be seeking a new permanent position, temporary assignment, or contract you will find our staff professional and courteous and our interview process straight forward. INDSS
May 20, 2024
Full time
Technical Account Manager Are you an established Quality Supervisor or Quality Technician seeking your next step up in your career? Worked within a similar role in a fast paced manufacturing environment? Want to join a company that is on an upwards journey of growth? Major Recruitment are seeking an experienced Assistant Technical Account Manager to join our client's site at their manufacturing site in Leicester. The Assistant Technical Account Manager will be a key team player within the Technical Team, responsible for managing all technical aspects of key accounts on a day-to-day basis. To support the Senior Technical Account Manager regarding all specified customer technical contacts and to ensure that the business is seen as a proactive supplier for all Technical matters. Key Responsibilities as Technical Account Manager: Receipt, recording and acknowledgement of complaints from customers. Liaison with relevant manufacturing sites in the UK and the Group. Provide manufacturing site with documentation and evidence. Inform relevant Commercial Manager, other relevant departments and sites of customer complaints. Agree action to be taken in conjunction with manufacturing site and Senior Technical Account Manager. To respond to the customer in the agreed way. To prepare weekly and monthly complaints reports and charts for internal and customer use. Produce complaints report for Quality Meetings and Senior Management Reviews. To liaise with relevant manufacturing site/Head Office and customers in the investigation of requests. To work with other departments and sites to obtain relevant information and pass onto customers in a clear and concise format. To prepare samples (e.g. nutritional, foreign body analysis) and send to relevant laboratories e.g. CCFRA, ILS, RSSL. To process, complete and review customer product specifications for specified accounts under the supervision of the Senior Technical Account Manager. To follow and comply with the Quality/ISO document control systems in place. Carry out internal audits as required. Provide support to the Senior Technical Account Manager with regard to audit reports. What's in for you? Salary up to 34,000 d.o.e. 25 days holiday + bank holidays Pension Fund Career progression Skills required for Assistant Technical Account Manager: BRCG experience Excellent organisational skills Good interpersonal skills, dealing professionally with contacts both within and outside the business Ability to work on own initiative Computer literacy (Word, Excel, PowerPoint) Fluent in French (written and verbal) Excellent communication skills Understanding of food technology Qualifications Qualification in Quality Assurance with an FMCG environment, or industry experience. HACCP Level 3, Level 4 would be desirable. Level 3 Food Safety, Level 4 would be desirable. Trained Auditor If you are interested, please click apply now and one of our recruitment specialists will be in touch. Major Recruitment are an employment agency working on behalf of our client. Should you be seeking a new permanent position, temporary assignment, or contract you will find our staff professional and courteous and our interview process straight forward. INDSS
Join Our Team as a Quality Control Technician Are you ready to make a positive impact in the recycling industry? We are looking for a proactive Quality Control Technician to join our client's dynamic team at the state-of-the-art Clean-Stream plastics recycling facility in Leamington Spa. Role Overview: As a Quality Control Technician, you will play a crucial role in maintaining the high standards of our recycled PP production to meet food grade requirements. Your responsibilities will include conducting quality assurance testing using standard wet chemistry and physical tests. You will collaborate closely with the QC Supervisor and Production Supervisor to ensure operational efficiency and adherence to stringent standards. Key Requirements: Proactive individuals who demonstrate initiative during shifts Scientific background to at least A Level (or equivalent) Strong attention to detail, ensuring diligence in reports and traceability Awareness of health and safety regulations Excellent communication skills This role demands a calm and positive individual who can effectively lead the team in a busy and dynamic environment. Shift Details: 4 on 4 off (2x 12-hour day shifts, 2x 12-hour night shifts) Benefits: Competitive salary Opportunities for career advancement Work with cutting-edge technology in a purpose-built facility Contribute to a sustainable future This is a fantastic opportunity with a forward-thinking client who values innovation and sustainability. Recent graduates or those in the early stages of a career within the science sector are encouraged to apply.
May 20, 2024
Full time
Join Our Team as a Quality Control Technician Are you ready to make a positive impact in the recycling industry? We are looking for a proactive Quality Control Technician to join our client's dynamic team at the state-of-the-art Clean-Stream plastics recycling facility in Leamington Spa. Role Overview: As a Quality Control Technician, you will play a crucial role in maintaining the high standards of our recycled PP production to meet food grade requirements. Your responsibilities will include conducting quality assurance testing using standard wet chemistry and physical tests. You will collaborate closely with the QC Supervisor and Production Supervisor to ensure operational efficiency and adherence to stringent standards. Key Requirements: Proactive individuals who demonstrate initiative during shifts Scientific background to at least A Level (or equivalent) Strong attention to detail, ensuring diligence in reports and traceability Awareness of health and safety regulations Excellent communication skills This role demands a calm and positive individual who can effectively lead the team in a busy and dynamic environment. Shift Details: 4 on 4 off (2x 12-hour day shifts, 2x 12-hour night shifts) Benefits: Competitive salary Opportunities for career advancement Work with cutting-edge technology in a purpose-built facility Contribute to a sustainable future This is a fantastic opportunity with a forward-thinking client who values innovation and sustainability. Recent graduates or those in the early stages of a career within the science sector are encouraged to apply.
We are currently recruiting for a QA Supervisor to join Our Team at Ruskington site on PM shift 14:00pm to 22:00pm on a Monday to Friday/Tuesday to Saturday shift pattern. The role is to supervise the site quality assurance team as well as supervising the day to day implementation as a part of the QA function, this role will work with the site to ensure compliance with food safety legislation, achi click apply for full job details
May 20, 2024
Full time
We are currently recruiting for a QA Supervisor to join Our Team at Ruskington site on PM shift 14:00pm to 22:00pm on a Monday to Friday/Tuesday to Saturday shift pattern. The role is to supervise the site quality assurance team as well as supervising the day to day implementation as a part of the QA function, this role will work with the site to ensure compliance with food safety legislation, achi click apply for full job details
ROLE PURPOSE The role of Projects Director is to deliver strategic goals whilst leading and managing a team including Operations Managers, Project managers, supervisors, operatives and sub-contractors in delivering a number of concurrent projects nationally for a key client. The Projects Director will be responsible for ensuring that all projects are commercially managed in a professional and proactive manner to protect and enhance the profitability of our projects department. As the Senior operational lead for your account, you will have extensive experience in delivering projects and be comfortable managing several team members, client stakeholders and supply chain. You will have strong client engagement and relationship attributes and previous experience in a senior leadership role with a national account or large team. You will set and deliver strategic goals and constantly look for improvements and innovations in our delivery methods, timescales and processes. This is a key role providing support to the project delivery teams and ensuring that company processes and ethos is delivered consistently. ACCOUNTABILITIES Has a good knowledge of and adheres to the Company's Policies and Procedures, ICDL and other governance To ensure all projects are delivered successfully, on time and within budget. To oversee the line management of a team of project managers, supervisors, operatives & sub-contractors delivering project works to our clients To hold regular reviews (PRMs) on each project to ensure programme, cost, quality and safety are controlled in line with the business expectations To ensure a high level of service is delivered and develop relationships with key stakeholder clients to encourage repeat business and long term strategic frameworks To assist and develop new opportunities with existing and new clients in line with the business strategy to focus on predominantly end user clients To ensure compliance with all Integral group policies and procedures To deliver financial targets to meet established objectives, this will include the reporting of financial status with the support of the Commercial team To lead the relevant project teams to ensure compliance with company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. To ensure works are carried out to high standard complying with relevant British Standards and codes of practice. To provide support for the Business Estimating and QS Function as required. To manage the provision of technical support to the contract. To obtain and support the training for staff and operatives To carry out staff appraisals for direct reports setting out training and development programs as required. Maintain a close working relationship with Commercial, Engineering, Estimating / Work Winning and Support teams. Assist in final contract negotiations prior to contract award (including such matters as commercial and engineering matters) Provide engineering support as necessary to the business should workload demand in other areas or other new works. To take responsibility for the overall performance of your team. To develop customer relationships and provide excellent customer service. All employees are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy. Identify and share innovations from across the business, including the latest installation techniques and lessons learnt PERSONAL QUALITIES AND EXPERIENCE Build positive relationships with the team and stakeholders Communicate using appropriate styles, methods Role model enthusiasm and energy about your work and encourages others to do the same. Demonstrate resourcefulness when acquiring additional expertise. Use tact and diplomacy to exchange information and handle sensitive issues. Project a professional and positive demeanour with colleagues, clients and their customers. Ability to clearly communicate work tasks and win the commitment of others to achieving high levels of operational performance. The following qualities/experience are desirable: Computer literate IT skills, Proficient in Excel, Outlook and PowerPoint Strong educational background within building services Leadership experience combined with good construction technical knowledge A proven track record of delivery Strong business acumen managing an account with c£20m annual revenue Experience managing multiple projects with diverse scope of works. Clear and confident written and verbal communication skills Knowledge and skills to effectively problem solve High level of self-motivation, organisational ability and drive to meet deadlines Commercial and financial Aptitude. Negotiation skills. Proven accounts and financial management track record
May 20, 2024
Full time
ROLE PURPOSE The role of Projects Director is to deliver strategic goals whilst leading and managing a team including Operations Managers, Project managers, supervisors, operatives and sub-contractors in delivering a number of concurrent projects nationally for a key client. The Projects Director will be responsible for ensuring that all projects are commercially managed in a professional and proactive manner to protect and enhance the profitability of our projects department. As the Senior operational lead for your account, you will have extensive experience in delivering projects and be comfortable managing several team members, client stakeholders and supply chain. You will have strong client engagement and relationship attributes and previous experience in a senior leadership role with a national account or large team. You will set and deliver strategic goals and constantly look for improvements and innovations in our delivery methods, timescales and processes. This is a key role providing support to the project delivery teams and ensuring that company processes and ethos is delivered consistently. ACCOUNTABILITIES Has a good knowledge of and adheres to the Company's Policies and Procedures, ICDL and other governance To ensure all projects are delivered successfully, on time and within budget. To oversee the line management of a team of project managers, supervisors, operatives & sub-contractors delivering project works to our clients To hold regular reviews (PRMs) on each project to ensure programme, cost, quality and safety are controlled in line with the business expectations To ensure a high level of service is delivered and develop relationships with key stakeholder clients to encourage repeat business and long term strategic frameworks To assist and develop new opportunities with existing and new clients in line with the business strategy to focus on predominantly end user clients To ensure compliance with all Integral group policies and procedures To deliver financial targets to meet established objectives, this will include the reporting of financial status with the support of the Commercial team To lead the relevant project teams to ensure compliance with company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. To ensure works are carried out to high standard complying with relevant British Standards and codes of practice. To provide support for the Business Estimating and QS Function as required. To manage the provision of technical support to the contract. To obtain and support the training for staff and operatives To carry out staff appraisals for direct reports setting out training and development programs as required. Maintain a close working relationship with Commercial, Engineering, Estimating / Work Winning and Support teams. Assist in final contract negotiations prior to contract award (including such matters as commercial and engineering matters) Provide engineering support as necessary to the business should workload demand in other areas or other new works. To take responsibility for the overall performance of your team. To develop customer relationships and provide excellent customer service. All employees are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy. Identify and share innovations from across the business, including the latest installation techniques and lessons learnt PERSONAL QUALITIES AND EXPERIENCE Build positive relationships with the team and stakeholders Communicate using appropriate styles, methods Role model enthusiasm and energy about your work and encourages others to do the same. Demonstrate resourcefulness when acquiring additional expertise. Use tact and diplomacy to exchange information and handle sensitive issues. Project a professional and positive demeanour with colleagues, clients and their customers. Ability to clearly communicate work tasks and win the commitment of others to achieving high levels of operational performance. The following qualities/experience are desirable: Computer literate IT skills, Proficient in Excel, Outlook and PowerPoint Strong educational background within building services Leadership experience combined with good construction technical knowledge A proven track record of delivery Strong business acumen managing an account with c£20m annual revenue Experience managing multiple projects with diverse scope of works. Clear and confident written and verbal communication skills Knowledge and skills to effectively problem solve High level of self-motivation, organisational ability and drive to meet deadlines Commercial and financial Aptitude. Negotiation skills. Proven accounts and financial management track record
Company Overview: The company is a leading construction firm specializing in civil engineering and groundworks projects. With a commitment to excellence and innovation, they deliver high-quality construction solutions tailored to their clients' needs. As they continue to expand their operations, they are seeking a dynamic and experienced Senior Project Manager to join their team. Position Overview: They are looking for a Senior Project Manager with a strong background in civil engineering and groundworks to oversee and manage key projects from inception to completion. The ideal candidate will possess exceptional leadership skills, extensive project management experience, and a deep understanding of construction methodologies in the civil engineering and groundworks sector. Key Responsibilities: Project Planning and Execution: Lead the planning, scheduling, and execution of civil engineering and groundworks projects, ensuring adherence to timelines, budgets, and quality standards. Develop detailed project plans, including resource allocation, risk management strategies, and procurement requirements. Coordinate with internal teams, subcontractors, and stakeholders to ensure seamless project delivery. Team Leadership and Management: Provide effective leadership and direction to project teams, including engineers, supervisors, and subcontractors, fostering a collaborative and high-performance work environment. Delegate tasks, set clear objectives, and monitor team performance to ensure project milestones are met efficiently. Conduct regular meetings and performance evaluations to assess progress and address any issues or challenges that may arise. Client Communication and Relationship Management: Serve as the primary point of contact for clients, consultants, and regulatory authorities, maintaining open communication and addressing any concerns or inquiries promptly. Build and maintain strong client relationships through proactive engagement, delivering exceptional service, and exceeding client expectations. Quality Assurance and Compliance: Implement robust quality assurance processes to ensure workmanship and materials meet industry standards and project specifications. Ensure compliance with health and safety regulations, environmental guidelines, and other statutory requirements throughout the project lifecycle. Financial Management: Monitor project budgets, expenditures, and financial performance, identifying cost-saving opportunities and mitigating risks to achieve profitability targets. Prepare accurate financial reports, forecasts, and cost estimates, providing regular updates to senior management and stakeholders. Qualifications and Experience: Bachelor's degree in Civil Engineering or related field; advanced degree or professional certification (e.g., PMP) is a plus. Proven experience as a Project Manager in the civil engineering and groundworks sector, with a minimum of 5 years of relevant work experience. Demonstrated track record of successfully delivering large-scale construction projects on time and within budget. Comprehensive understanding of civil engineering principles, groundworks techniques, and construction methodologies. Strong leadership abilities, with the capacity to motivate and inspire multidisciplinary teams to achieve project objectives. Excellent communication, negotiation, and interpersonal skills, with the ability to interact effectively with clients, stakeholders, and team members. Proficient in project management software and tools (e.g., Primavera, MS Project, AutoCAD). Sound knowledge of health and safety regulations, environmental standards, and compliance requirements in the construction industry. Benefits: Competitive salary package Performance-based bonuses Health insurance Retirement savings plan Professional development opportunities Flexible work arrangements
May 20, 2024
Full time
Company Overview: The company is a leading construction firm specializing in civil engineering and groundworks projects. With a commitment to excellence and innovation, they deliver high-quality construction solutions tailored to their clients' needs. As they continue to expand their operations, they are seeking a dynamic and experienced Senior Project Manager to join their team. Position Overview: They are looking for a Senior Project Manager with a strong background in civil engineering and groundworks to oversee and manage key projects from inception to completion. The ideal candidate will possess exceptional leadership skills, extensive project management experience, and a deep understanding of construction methodologies in the civil engineering and groundworks sector. Key Responsibilities: Project Planning and Execution: Lead the planning, scheduling, and execution of civil engineering and groundworks projects, ensuring adherence to timelines, budgets, and quality standards. Develop detailed project plans, including resource allocation, risk management strategies, and procurement requirements. Coordinate with internal teams, subcontractors, and stakeholders to ensure seamless project delivery. Team Leadership and Management: Provide effective leadership and direction to project teams, including engineers, supervisors, and subcontractors, fostering a collaborative and high-performance work environment. Delegate tasks, set clear objectives, and monitor team performance to ensure project milestones are met efficiently. Conduct regular meetings and performance evaluations to assess progress and address any issues or challenges that may arise. Client Communication and Relationship Management: Serve as the primary point of contact for clients, consultants, and regulatory authorities, maintaining open communication and addressing any concerns or inquiries promptly. Build and maintain strong client relationships through proactive engagement, delivering exceptional service, and exceeding client expectations. Quality Assurance and Compliance: Implement robust quality assurance processes to ensure workmanship and materials meet industry standards and project specifications. Ensure compliance with health and safety regulations, environmental guidelines, and other statutory requirements throughout the project lifecycle. Financial Management: Monitor project budgets, expenditures, and financial performance, identifying cost-saving opportunities and mitigating risks to achieve profitability targets. Prepare accurate financial reports, forecasts, and cost estimates, providing regular updates to senior management and stakeholders. Qualifications and Experience: Bachelor's degree in Civil Engineering or related field; advanced degree or professional certification (e.g., PMP) is a plus. Proven experience as a Project Manager in the civil engineering and groundworks sector, with a minimum of 5 years of relevant work experience. Demonstrated track record of successfully delivering large-scale construction projects on time and within budget. Comprehensive understanding of civil engineering principles, groundworks techniques, and construction methodologies. Strong leadership abilities, with the capacity to motivate and inspire multidisciplinary teams to achieve project objectives. Excellent communication, negotiation, and interpersonal skills, with the ability to interact effectively with clients, stakeholders, and team members. Proficient in project management software and tools (e.g., Primavera, MS Project, AutoCAD). Sound knowledge of health and safety regulations, environmental standards, and compliance requirements in the construction industry. Benefits: Competitive salary package Performance-based bonuses Health insurance Retirement savings plan Professional development opportunities Flexible work arrangements
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. Here in Consett, we have a team of around 280 colleagues. We produce a range of chilled ready meals for some of the UK's leading retailers, including Co-op, Sainsbury's and Weight Watchers. What You'll Be Doing As QA Supervisor you help lead the quality assurance team to verify that all materials including finished products are safe and conform to all relevant specification, legislation and customer requirements. Management of the Quality Assurance team to ensure cover across all shifts as required Complete audits and key performance indicators and monitor the consistency of outputs across the team for compliance purposes Train the team to ensure that new process and procedures are adopted Building production team capability to improve communication and understanding of technical standards Investigating customer complaints or any non-conformance raised internal or externally to provide data which informs resolution Organises organoleptic panel to ensure consistent quality Ensure that a safe working environment exists for all colleagues and that as a minimum the department meets the standards set out in the Health Safety and Environment policy Shift: 7:00 -15:00 and 15:00-23:00 (2 week rotation) What we're looking for At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. Experience within a similar role in food manufacturing Experience of managing a team and leading people Holds a level 2/3 food safety certification Basic knowledge of weight legislation and allergen awareness / practical management of allergens Understanding of internal audit process and technical key performance indicators Has CCP training including HACCP principles for Manufacturing Unit Experience and knowledge of GMP Basic knowledge of hygiene principles and legal labelling practice put our people at the core Demonstratable non-conformance reporting techniques If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
May 19, 2024
Full time
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. Here in Consett, we have a team of around 280 colleagues. We produce a range of chilled ready meals for some of the UK's leading retailers, including Co-op, Sainsbury's and Weight Watchers. What You'll Be Doing As QA Supervisor you help lead the quality assurance team to verify that all materials including finished products are safe and conform to all relevant specification, legislation and customer requirements. Management of the Quality Assurance team to ensure cover across all shifts as required Complete audits and key performance indicators and monitor the consistency of outputs across the team for compliance purposes Train the team to ensure that new process and procedures are adopted Building production team capability to improve communication and understanding of technical standards Investigating customer complaints or any non-conformance raised internal or externally to provide data which informs resolution Organises organoleptic panel to ensure consistent quality Ensure that a safe working environment exists for all colleagues and that as a minimum the department meets the standards set out in the Health Safety and Environment policy Shift: 7:00 -15:00 and 15:00-23:00 (2 week rotation) What we're looking for At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. Experience within a similar role in food manufacturing Experience of managing a team and leading people Holds a level 2/3 food safety certification Basic knowledge of weight legislation and allergen awareness / practical management of allergens Understanding of internal audit process and technical key performance indicators Has CCP training including HACCP principles for Manufacturing Unit Experience and knowledge of GMP Basic knowledge of hygiene principles and legal labelling practice put our people at the core Demonstratable non-conformance reporting techniques If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Are you an accomplished Building Surveyor experienced in social housing, residing near to Reading, Slough, or Bracknell? Perhaps you possess a Building Surveying degree that remains underutilised, or you find yourself wanting recognition in your current position. If so, Moxie People invites you to connect. Salary and Benefits: Competitive Salary: 48,000K Generous 28 days holiday allowance (exclusive of Bank Holidays) Flexible agile working schedule Pension contributions above the norm - double digits Life Assurance coverage exceeding 4 times the annual salary plus loads more Key Responsibilities: Assess repair requests and defects for inclusion in the reactive maintenance program, providing expert technical advice and suggesting appropriate solutions. Investigate and evaluate technical defects and instances of disrepair through property inspections, crafting comprehensive Housing Conditions reports. Offer comprehensive technical support to the legal department for disrepair or legal claims. Collaborate effectively with operations managers, supervisors, contractors, and consultants, delivering valuable technical maintenance advice to inform business decisions. Secure quotations for repairs and specialised works, adhering to financial regulations and ensuring cost-effectiveness. Desired Skills and Qualifications: Interpersonal skills, fostering collaboration, negotiation, and cultivating strong relationships. Self-motivated and enthusiastic, capable of thriving under pressure and adept at managing competing priorities. Possess a keen commercial acumen, with a focus on achieving value for money outcomes. Prior experience in residential or social housing building surveying, supported by a relevant degree or equivalent construction-related qualification. Proficient in Microsoft Office software and familiar with maintenance management software. Possess a valid full driving license. If you are passionate about assisting people and delivering high-quality housing solutions with exceptional customer service, and if you aspire to feel valued within a dynamic Housing Association team offering remarkable benefits, we encourage you to reach out. Please submit your updated CV
May 19, 2024
Full time
Are you an accomplished Building Surveyor experienced in social housing, residing near to Reading, Slough, or Bracknell? Perhaps you possess a Building Surveying degree that remains underutilised, or you find yourself wanting recognition in your current position. If so, Moxie People invites you to connect. Salary and Benefits: Competitive Salary: 48,000K Generous 28 days holiday allowance (exclusive of Bank Holidays) Flexible agile working schedule Pension contributions above the norm - double digits Life Assurance coverage exceeding 4 times the annual salary plus loads more Key Responsibilities: Assess repair requests and defects for inclusion in the reactive maintenance program, providing expert technical advice and suggesting appropriate solutions. Investigate and evaluate technical defects and instances of disrepair through property inspections, crafting comprehensive Housing Conditions reports. Offer comprehensive technical support to the legal department for disrepair or legal claims. Collaborate effectively with operations managers, supervisors, contractors, and consultants, delivering valuable technical maintenance advice to inform business decisions. Secure quotations for repairs and specialised works, adhering to financial regulations and ensuring cost-effectiveness. Desired Skills and Qualifications: Interpersonal skills, fostering collaboration, negotiation, and cultivating strong relationships. Self-motivated and enthusiastic, capable of thriving under pressure and adept at managing competing priorities. Possess a keen commercial acumen, with a focus on achieving value for money outcomes. Prior experience in residential or social housing building surveying, supported by a relevant degree or equivalent construction-related qualification. Proficient in Microsoft Office software and familiar with maintenance management software. Possess a valid full driving license. If you are passionate about assisting people and delivering high-quality housing solutions with exceptional customer service, and if you aspire to feel valued within a dynamic Housing Association team offering remarkable benefits, we encourage you to reach out. Please submit your updated CV
Supervisor - Tower Place (NIGHTS) Compensation: From £12 .90 - £13.90 per hour From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our part-time and full-time supervisors. Some of the Perks from working at Starbucks Comprehensive training (including coffee knowledge!) Free bag of coffee each week Headspace subscription Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) Starbucks Global Academy (Our online learning platform to help grow your coffee knowledge continuously develop yourself) Apprenticeship schemes to kick off your career with Starbucks Stock options for all employees (own part of Starbucks!) Employee discounts on food, beverages, and merchandise A free 24/7 Employee Assistance Programme available to you and your family 28 days holiday a year (including Bank Holidays) Recognition schemes and monetary awards for long service, WOWing customers, and your fellow Partners Great long-term career opportunities in store and in support center roles Life Assurance Join us and inspire with every cup! At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks "partners." Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team! The Role As a Starbucks shift supervisor, you'll be a role model of the store operations standards that define our Starbucks Experience. You'll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike. At Starbucks, our store teams are dedicated to making a difference in their local communities through charity fundraising and sustainability initiatives. You'd make a great shift supervisor if you: Take initiative and act as a role model to others. Enjoy working as a team and motivating others. Understand how to create a great customer service experience. Have a focus on quality and take pride in your work. Are confident in leading, deploying, and guiding others. Are open to learning new things (especially the latest beverage recipe!) Are experienced with responsibilities like cash-handling and store safety. Can keep cool and calm in a fast-paced, energetic work environment. Have excellent communications skills. Don't worry if you don't know your latte to your espresso; we will provide you with full training and support and you will be welcomed into a team who will be encouraging and motivating you to succeed. Do you want to be the proud owner of a Green Apron? If the answer is yes, click now to Apply! Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
May 18, 2024
Full time
Supervisor - Tower Place (NIGHTS) Compensation: From £12 .90 - £13.90 per hour From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our part-time and full-time supervisors. Some of the Perks from working at Starbucks Comprehensive training (including coffee knowledge!) Free bag of coffee each week Headspace subscription Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) Starbucks Global Academy (Our online learning platform to help grow your coffee knowledge continuously develop yourself) Apprenticeship schemes to kick off your career with Starbucks Stock options for all employees (own part of Starbucks!) Employee discounts on food, beverages, and merchandise A free 24/7 Employee Assistance Programme available to you and your family 28 days holiday a year (including Bank Holidays) Recognition schemes and monetary awards for long service, WOWing customers, and your fellow Partners Great long-term career opportunities in store and in support center roles Life Assurance Join us and inspire with every cup! At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks "partners." Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team! The Role As a Starbucks shift supervisor, you'll be a role model of the store operations standards that define our Starbucks Experience. You'll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike. At Starbucks, our store teams are dedicated to making a difference in their local communities through charity fundraising and sustainability initiatives. You'd make a great shift supervisor if you: Take initiative and act as a role model to others. Enjoy working as a team and motivating others. Understand how to create a great customer service experience. Have a focus on quality and take pride in your work. Are confident in leading, deploying, and guiding others. Are open to learning new things (especially the latest beverage recipe!) Are experienced with responsibilities like cash-handling and store safety. Can keep cool and calm in a fast-paced, energetic work environment. Have excellent communications skills. Don't worry if you don't know your latte to your espresso; we will provide you with full training and support and you will be welcomed into a team who will be encouraging and motivating you to succeed. Do you want to be the proud owner of a Green Apron? If the answer is yes, click now to Apply! Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Location : Manchester City Centre Basic Salary : up to £55K plus bonus About Us: Evolution Money is a Certified B Corp with a social purpose. At Evolution Money, our mission is to redefine financial inclusion by providing bespoke lending solutions to UK homeowners. We are committed to empowering individuals and fostering long-term financial well-being. Through innovative and purpose-driven approaches, we aim to challenge traditional norms and create a pathway for those who might be overlooked by conventional financial institutions. The Role :As our Operations Manager you'll provide effective management of the Underwriting Department within Consumer Lending, including day to day management of supervisors and Underwriters to ensure good consumer outcomes. Working closely with the Head of Consumer Lending and Senior Lending Operations Manager you'll drive the optimal balance between quality, risk and operational efficiency. Key Responsibilities Performance Delivery Deliver high performance, through direct reports, in line with the business requirements. This includes managing workloads within the team and resource planning. Ensure customer service standards and outcomes are delivered, in line with the behaviours expected and consumer duty regulation. Analyse feedback and performance data to identify trends in performance and set daily targets. Delivering daily plan to Head of Lending. Provide day-to-day leadership and direction to the team, setting the context, defining accountabilities, tasks and assignments, and establishing/maintaining boundaries for decision-making and approvals. Staff Management Develop supervisor and underwriting team members to achieve their personal and business objectives via monthly 1:1's, Monthly team meetings and regular coaching/feedback sessions. Assist in building a high-performance work environment, accelerating the performance of the team and individuals. Through collaboration with the Head of Lending, QA, Performance Coach and team managers, ensure that training and development strategies are in place to deliver quantifiable results. Directly manage absence/conduct/resources in line with company HR policies ensuring effective succession plans are in place for all supervisors and underwriters. Data Analysis & Reporting Develop and deliver an appropriate reporting suite of key performance measures for regular reporting purposes. Analyse performance trends and communicate results to the team and senior leadership. Help to define standards, managing risks through monitoring and controls. Take appropriate action to ensure compliance requirements, audits and verifications are completed in line with our business policies and procedures. Stakeholder Management Build, develop and maintain effective relationships with internal business partners/ external customers/ stakeholders for the purposes of enhancing team effectiveness. Act as the escalation point for business and technical issues, ensuring that potential problem areas or trends are further escalated to the Head of Lending, as appropriate, along with recommended solutions. Work with Business development managers to ensure 360 feedback is provided on performance and attainment of targets monthly for Evolution and brokers. Qualifications (minimum): Minimum 2 years' experience in a departmental management role within the financial services industry, preferably in second charge mortgage lending. Excellent leadership and people management skills, with the ability to motivate and inspire teams. Proficiency in data analysis and reporting, with experience using analytics tools. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. A good understanding of FCA regulation , Mcob /consumer duty. CEMAP is desirable. Here's what you'll get back: • Up to 25 days' annual leave + Bank Holidays• Your birthday off, every year!• A healthcare cash plan• A contributory pensions scheme, matched up to 5%• Long Service Awards• Cycle to work scheme• Life AssuranceWe are committed to encouraging equality, diversity and inclusion and aim to create a working environment where every employee is respected.We will provide fairness, and respect to all our prospective employees, and all hiring decisions are based on merit.We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately disadvantage protected groups, and which are not justified by the demands of the role.Everyone is welcome at Evolution Money! We are proud in creating an inclusive and diverse culture in our Evo Team community. We want to ensure that you feel comfortable and can give your best throughout the recruitment process. We encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require. Please get in touch with us at any stage of recruitment to discuss it.If you need any support with completing this application, please contact us and we will be happy to assist. As a part of the Disability Confident Scheme, we offer interview to anyone with disability who meets the minimum criteria for the role.REF-
May 18, 2024
Full time
Location : Manchester City Centre Basic Salary : up to £55K plus bonus About Us: Evolution Money is a Certified B Corp with a social purpose. At Evolution Money, our mission is to redefine financial inclusion by providing bespoke lending solutions to UK homeowners. We are committed to empowering individuals and fostering long-term financial well-being. Through innovative and purpose-driven approaches, we aim to challenge traditional norms and create a pathway for those who might be overlooked by conventional financial institutions. The Role :As our Operations Manager you'll provide effective management of the Underwriting Department within Consumer Lending, including day to day management of supervisors and Underwriters to ensure good consumer outcomes. Working closely with the Head of Consumer Lending and Senior Lending Operations Manager you'll drive the optimal balance between quality, risk and operational efficiency. Key Responsibilities Performance Delivery Deliver high performance, through direct reports, in line with the business requirements. This includes managing workloads within the team and resource planning. Ensure customer service standards and outcomes are delivered, in line with the behaviours expected and consumer duty regulation. Analyse feedback and performance data to identify trends in performance and set daily targets. Delivering daily plan to Head of Lending. Provide day-to-day leadership and direction to the team, setting the context, defining accountabilities, tasks and assignments, and establishing/maintaining boundaries for decision-making and approvals. Staff Management Develop supervisor and underwriting team members to achieve their personal and business objectives via monthly 1:1's, Monthly team meetings and regular coaching/feedback sessions. Assist in building a high-performance work environment, accelerating the performance of the team and individuals. Through collaboration with the Head of Lending, QA, Performance Coach and team managers, ensure that training and development strategies are in place to deliver quantifiable results. Directly manage absence/conduct/resources in line with company HR policies ensuring effective succession plans are in place for all supervisors and underwriters. Data Analysis & Reporting Develop and deliver an appropriate reporting suite of key performance measures for regular reporting purposes. Analyse performance trends and communicate results to the team and senior leadership. Help to define standards, managing risks through monitoring and controls. Take appropriate action to ensure compliance requirements, audits and verifications are completed in line with our business policies and procedures. Stakeholder Management Build, develop and maintain effective relationships with internal business partners/ external customers/ stakeholders for the purposes of enhancing team effectiveness. Act as the escalation point for business and technical issues, ensuring that potential problem areas or trends are further escalated to the Head of Lending, as appropriate, along with recommended solutions. Work with Business development managers to ensure 360 feedback is provided on performance and attainment of targets monthly for Evolution and brokers. Qualifications (minimum): Minimum 2 years' experience in a departmental management role within the financial services industry, preferably in second charge mortgage lending. Excellent leadership and people management skills, with the ability to motivate and inspire teams. Proficiency in data analysis and reporting, with experience using analytics tools. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. A good understanding of FCA regulation , Mcob /consumer duty. CEMAP is desirable. Here's what you'll get back: • Up to 25 days' annual leave + Bank Holidays• Your birthday off, every year!• A healthcare cash plan• A contributory pensions scheme, matched up to 5%• Long Service Awards• Cycle to work scheme• Life AssuranceWe are committed to encouraging equality, diversity and inclusion and aim to create a working environment where every employee is respected.We will provide fairness, and respect to all our prospective employees, and all hiring decisions are based on merit.We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately disadvantage protected groups, and which are not justified by the demands of the role.Everyone is welcome at Evolution Money! We are proud in creating an inclusive and diverse culture in our Evo Team community. We want to ensure that you feel comfortable and can give your best throughout the recruitment process. We encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require. Please get in touch with us at any stage of recruitment to discuss it.If you need any support with completing this application, please contact us and we will be happy to assist. As a part of the Disability Confident Scheme, we offer interview to anyone with disability who meets the minimum criteria for the role.REF-
Job Title: Service Advisor - Yeovil Salary: £25,000 Basic + Bonus (OTE £33,000) Hours: Monday to Friday, with Saturday mornings on a rota (1 in 3)-42 hours per week Ref: OC16931We have a new vacancy for an experienced Service Advisor for my client's main dealership in Yeovil. My client is part of a large dealer franchise that represents some fantastic brands. This role suits a Service Advisor looking for a long-term career. Benefits: Brand accredited training and support. Career progression and development within a company. Flexible working patterns. Generous Long service and loyalty awards. Employee Assistance Programme. Life assurance. Cycle to work scheme. Eyecare voucher scheme. Pension scheme. 22 Days annual leave and bank holidays. Service Advisor Responsibilities: Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs. Support the aftersales function and the various staff members in the department such as junior service advisers, workshop controllers & assist the service manager in the day to day running of a busy after sales department. Upselling any existing products to new and existing customers. Service Advisor Requirements: Must have high quality customer service experience, doesnt have to be in the motor trade- full training provided Must have good communication skills Knowledge of Kerridge or Pinnacle would be advantageous. Full UK Driving License. Consultant: Beatrice DickinsonINDASOctane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts ManagersOctane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 18, 2024
Full time
Job Title: Service Advisor - Yeovil Salary: £25,000 Basic + Bonus (OTE £33,000) Hours: Monday to Friday, with Saturday mornings on a rota (1 in 3)-42 hours per week Ref: OC16931We have a new vacancy for an experienced Service Advisor for my client's main dealership in Yeovil. My client is part of a large dealer franchise that represents some fantastic brands. This role suits a Service Advisor looking for a long-term career. Benefits: Brand accredited training and support. Career progression and development within a company. Flexible working patterns. Generous Long service and loyalty awards. Employee Assistance Programme. Life assurance. Cycle to work scheme. Eyecare voucher scheme. Pension scheme. 22 Days annual leave and bank holidays. Service Advisor Responsibilities: Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs. Support the aftersales function and the various staff members in the department such as junior service advisers, workshop controllers & assist the service manager in the day to day running of a busy after sales department. Upselling any existing products to new and existing customers. Service Advisor Requirements: Must have high quality customer service experience, doesnt have to be in the motor trade- full training provided Must have good communication skills Knowledge of Kerridge or Pinnacle would be advantageous. Full UK Driving License. Consultant: Beatrice DickinsonINDASOctane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts ManagersOctane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Assistant Store Manager Opportunity: Lead, inspire, and excel - creating amazing value everyday! As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You're assuming a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve. Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Why Choose Us? A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success. Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship. Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success. Rota's are scheduled four-weeks in advance, creating a culture that cares for your life outside of work. Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday. Enhanced Family friendly benefits and life assurance. In-store discount of 10% along with exclusive discounts through our colleague online benefits portal. All year-round initiatives to recognise and reward our colleagues. Access to Employee Assistance to support your well-being. Your Impact: Love our customers: Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards. Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts - Keeping our 'two is a queue' initiative in mind. Care for our colleagues: Create a safe environment for your team and ensure all policies and procedures are followed. Work alongside the Store Manager to help support the team around you. Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching. Protect the pounds (and euros): Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved. Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly. Ready to Join Us? This opportunity is for those ready to make an impact in a vibrant retail environment. We'd love to hear from you if you're driven to lead, inspire, and excel. Apply now and take your first step in a fulfilling career with us. About us From one store in Burton-upon-Trent in 1990 to more than 850 across the UK and the Republic of Ireland today, Poundland & Dealz has developed a reputation for offering top brands and quality own-brand products at an amazing value. We sell everything from food and drink to DIY, pet products to stationery, not forgetting our very own fashion brand, PEP&CO. We have recently invested £45 million in the business, opened new stores and revamped existing ones. We're on an exciting journey, and you can be a part of it. We're part of a much larger group in Europe called Pepco which has 3,000 stores in 17 territories serving 50 million shoppers, and the size of our business means there are so many opportunities for you to come and join us. From our retail stores to our support and distribution centres, everywhere you see Poundland and Dealz, you'll find passionate and knowledgeable colleagues delivering amazing service to our customers. Once you're part of our family, we'll give you everything you need to be the best you can be, from training to coaching and mentoring. Our seven core values and seven leadership principles steer how we do business. They give us the building blocks to create a culture where everybody thrives, and sustainability is at the top of our agenda.
May 18, 2024
Full time
Assistant Store Manager Opportunity: Lead, inspire, and excel - creating amazing value everyday! As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You're assuming a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve. Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Why Choose Us? A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success. Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship. Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success. Rota's are scheduled four-weeks in advance, creating a culture that cares for your life outside of work. Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday. Enhanced Family friendly benefits and life assurance. In-store discount of 10% along with exclusive discounts through our colleague online benefits portal. All year-round initiatives to recognise and reward our colleagues. Access to Employee Assistance to support your well-being. Your Impact: Love our customers: Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards. Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts - Keeping our 'two is a queue' initiative in mind. Care for our colleagues: Create a safe environment for your team and ensure all policies and procedures are followed. Work alongside the Store Manager to help support the team around you. Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching. Protect the pounds (and euros): Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved. Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly. Ready to Join Us? This opportunity is for those ready to make an impact in a vibrant retail environment. We'd love to hear from you if you're driven to lead, inspire, and excel. Apply now and take your first step in a fulfilling career with us. About us From one store in Burton-upon-Trent in 1990 to more than 850 across the UK and the Republic of Ireland today, Poundland & Dealz has developed a reputation for offering top brands and quality own-brand products at an amazing value. We sell everything from food and drink to DIY, pet products to stationery, not forgetting our very own fashion brand, PEP&CO. We have recently invested £45 million in the business, opened new stores and revamped existing ones. We're on an exciting journey, and you can be a part of it. We're part of a much larger group in Europe called Pepco which has 3,000 stores in 17 territories serving 50 million shoppers, and the size of our business means there are so many opportunities for you to come and join us. From our retail stores to our support and distribution centres, everywhere you see Poundland and Dealz, you'll find passionate and knowledgeable colleagues delivering amazing service to our customers. Once you're part of our family, we'll give you everything you need to be the best you can be, from training to coaching and mentoring. Our seven core values and seven leadership principles steer how we do business. They give us the building blocks to create a culture where everybody thrives, and sustainability is at the top of our agenda.
Shift Supervisor - Bedford Branston Way DT We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties. Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
May 17, 2024
Full time
Shift Supervisor - Bedford Branston Way DT We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties. Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.