Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an events environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
May 18, 2024
Full time
Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an events environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
A bit about the role: Our Retail Sales Advisors use their passion for both our products and providing a great service to support our customers in a genuine and friendly way. Working together with your team, you'll be the face of your store, taking the time to understand a bit about your customers: their inspirations, individual styles and lifestyles to help them find exactly what they need from us. About DFS Make yourself at home It takes a whole lot of passion to be at the centre of what makes a house feel like home - and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969. We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills - so you can really 'find your thing'. Are you ready to make yourself at DFS? What you'll be doing You'll become a DFS expert: knowing everything about our range from how firm or squishy each of our sofas is, to our selection of fabrics and leathers in detail. Your customer-first attitude will help you reach your individual sales targets and contribute to the success of your team too. As for your lifestyle, we want to help you feel supported and ready to give your best, so we offer a variety of flexible shift patterns to help you find a great balance in your work. The role is for you if Our Retail Sales Advisors are key members of our successful store teams - supporting our customers and each other. So we're looking for open and approachable people to join our team. You'll use your natural enthusiasm and passion to bring our products to life, demonstrating great customer service to ensure that our customers' homes look incredible for years to come. We're looking for people who have: An engaging, positive and friendly personality An entrepreneurial, self-starter attitude - comfortable working both as a team and independently A natural flair for connecting with customers and learning about their needs Great attention to detail - you'll be ordering furniture that is handmade to your customer's specifications The commitment to delivering a great customer experience DFS Benefits We're in your corner: We want you to really feel at home at DFS, with the support you need to do your best work, as well as a range of great benefits: Retail Bonus Scheme A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell) Holiday allowance - the time you need to rest and relax (and the longer you're with us, the more time you'll get!) Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member Access to a range of high street & online discounts from: Sainsbury's, ASOS, Currys PC World, IKEA, John Lewis and more. Discounted Gym and Cinema memberships to help you unwind Progression and Development opportunities to grow your skills Group Pension Scheme Group Sharesave Scheme Life Assurance & Company Sick Pay
May 18, 2024
Full time
A bit about the role: Our Retail Sales Advisors use their passion for both our products and providing a great service to support our customers in a genuine and friendly way. Working together with your team, you'll be the face of your store, taking the time to understand a bit about your customers: their inspirations, individual styles and lifestyles to help them find exactly what they need from us. About DFS Make yourself at home It takes a whole lot of passion to be at the centre of what makes a house feel like home - and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969. We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills - so you can really 'find your thing'. Are you ready to make yourself at DFS? What you'll be doing You'll become a DFS expert: knowing everything about our range from how firm or squishy each of our sofas is, to our selection of fabrics and leathers in detail. Your customer-first attitude will help you reach your individual sales targets and contribute to the success of your team too. As for your lifestyle, we want to help you feel supported and ready to give your best, so we offer a variety of flexible shift patterns to help you find a great balance in your work. The role is for you if Our Retail Sales Advisors are key members of our successful store teams - supporting our customers and each other. So we're looking for open and approachable people to join our team. You'll use your natural enthusiasm and passion to bring our products to life, demonstrating great customer service to ensure that our customers' homes look incredible for years to come. We're looking for people who have: An engaging, positive and friendly personality An entrepreneurial, self-starter attitude - comfortable working both as a team and independently A natural flair for connecting with customers and learning about their needs Great attention to detail - you'll be ordering furniture that is handmade to your customer's specifications The commitment to delivering a great customer experience DFS Benefits We're in your corner: We want you to really feel at home at DFS, with the support you need to do your best work, as well as a range of great benefits: Retail Bonus Scheme A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell) Holiday allowance - the time you need to rest and relax (and the longer you're with us, the more time you'll get!) Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member Access to a range of high street & online discounts from: Sainsbury's, ASOS, Currys PC World, IKEA, John Lewis and more. Discounted Gym and Cinema memberships to help you unwind Progression and Development opportunities to grow your skills Group Pension Scheme Group Sharesave Scheme Life Assurance & Company Sick Pay
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 24 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
May 18, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 24 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Role - Parts Advisor Salary - £29,250 basic (OTE £33,000) Location - Rochdale Our client is looking for a motivated and committed Parts Advisor to join their team - The business is a well-known and reputable dealer group in the area, working with several brands. They're offering progression, support, and fantastic training. This is an amazing opportunity to work with a hugely successful, prestige brand and supported by an outstanding employer, who are willing to continually invest in your training and development as the brand moves towards the new hybrid and electric era and continue to remain relevant and at the top of their game. As a Parts Advisor, you will be a team player, who communicates effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on products and services to their customers. Salary and working hours:The business is offering a competitive basic salary of £29,250, with additional (uncapped) bonus' for hours sold, up/cross-sales, and service plan sales - earning between £32,000 - £35,000. Working hours are Monday to 8am-6pm and 1 in 4 Saturday mornings 8:30am-12:30pm. These hours are likely to reduce as the business introduces a key drop-of and pick up process; meaning that the advisors can start later / leave earlier. If this role is of interest to you then please APPLY NOW! Or contact Emma at Richard Abson Group.
May 18, 2024
Full time
Role - Parts Advisor Salary - £29,250 basic (OTE £33,000) Location - Rochdale Our client is looking for a motivated and committed Parts Advisor to join their team - The business is a well-known and reputable dealer group in the area, working with several brands. They're offering progression, support, and fantastic training. This is an amazing opportunity to work with a hugely successful, prestige brand and supported by an outstanding employer, who are willing to continually invest in your training and development as the brand moves towards the new hybrid and electric era and continue to remain relevant and at the top of their game. As a Parts Advisor, you will be a team player, who communicates effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on products and services to their customers. Salary and working hours:The business is offering a competitive basic salary of £29,250, with additional (uncapped) bonus' for hours sold, up/cross-sales, and service plan sales - earning between £32,000 - £35,000. Working hours are Monday to 8am-6pm and 1 in 4 Saturday mornings 8:30am-12:30pm. These hours are likely to reduce as the business introduces a key drop-of and pick up process; meaning that the advisors can start later / leave earlier. If this role is of interest to you then please APPLY NOW! Or contact Emma at Richard Abson Group.
Installer- £50,000+ earnings p/a Flexible Hours to suit you - Full and Part-Time APPLY NOW AND JOIN US FOR A VIRTUAL 1 HOUR DISCOVERY SESSION. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1200 self-employed advisors who operate locally and do just that. Continued growth means we have opportunities for Installers in your local area. Hillarys is part of Hunter Douglas UK, which means there are opportunities to development your business further working with different brands locally, boosting your earning potential. Would you like an additional income or are you looking for a change in career? Our installers enjoy high earnings, alongside flexible working that works with their lifestyle. Most have no experience installing blinds, curtains and shutters, but are competent at DIY. Some of our installers have experience in construction or trades such as joiners, carpenters, and window or kitchen fitters. Your strong desire to learn and our award winning training will help you succeed. With over 50 years' experience supporting people to create a career they love, that works with their lifestyle; it has never been a better time to find out more. Apply today and join us virtually at a Discovery Session. With daytime, evening and weekend sessions available, we want to make it easy for you to find out more. This no obligation session gives you the opportunity to hear from and ask questions to our Advisors, Trainers and Business Development Managers. You will see our award winning training facilities, hear about our unrivalled support package and see how we continually invest in developing products, services and marketing to attract and keep Hillarys customers. Working in your local area, running a business remotely, you will visit customers in their homes to measure and install a fantastic range of products, including shutters. Our team of Design Consultants will process the order and take payment so you can focus on offering great customer service With continued support, you can enjoy high earning potential doing a role you love, which works with your lifestyle. Work for yourself, not by yourself - All the benefits of being self-employed with the support of the market leading national brand: We invest in advertising, attracting customers that are in the market for blinds, curtains, shutters and awnings. This means you can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business remotely, from home. With over 50 years' experience, we will support you every step of the way. With dedicated support from our Field Advocate's, Business Development Manager's and Local Account Manager's. As a Local Hillarys Advisor, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence Be competent in DIY We support you to ensure you are able to deliver a professional service from your very first day and have created the complete starter package and a range of payment options to spread the cost of these essential tools. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. REGISTER YOUR INTEREST NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION.
May 18, 2024
Full time
Installer- £50,000+ earnings p/a Flexible Hours to suit you - Full and Part-Time APPLY NOW AND JOIN US FOR A VIRTUAL 1 HOUR DISCOVERY SESSION. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1200 self-employed advisors who operate locally and do just that. Continued growth means we have opportunities for Installers in your local area. Hillarys is part of Hunter Douglas UK, which means there are opportunities to development your business further working with different brands locally, boosting your earning potential. Would you like an additional income or are you looking for a change in career? Our installers enjoy high earnings, alongside flexible working that works with their lifestyle. Most have no experience installing blinds, curtains and shutters, but are competent at DIY. Some of our installers have experience in construction or trades such as joiners, carpenters, and window or kitchen fitters. Your strong desire to learn and our award winning training will help you succeed. With over 50 years' experience supporting people to create a career they love, that works with their lifestyle; it has never been a better time to find out more. Apply today and join us virtually at a Discovery Session. With daytime, evening and weekend sessions available, we want to make it easy for you to find out more. This no obligation session gives you the opportunity to hear from and ask questions to our Advisors, Trainers and Business Development Managers. You will see our award winning training facilities, hear about our unrivalled support package and see how we continually invest in developing products, services and marketing to attract and keep Hillarys customers. Working in your local area, running a business remotely, you will visit customers in their homes to measure and install a fantastic range of products, including shutters. Our team of Design Consultants will process the order and take payment so you can focus on offering great customer service With continued support, you can enjoy high earning potential doing a role you love, which works with your lifestyle. Work for yourself, not by yourself - All the benefits of being self-employed with the support of the market leading national brand: We invest in advertising, attracting customers that are in the market for blinds, curtains, shutters and awnings. This means you can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business remotely, from home. With over 50 years' experience, we will support you every step of the way. With dedicated support from our Field Advocate's, Business Development Manager's and Local Account Manager's. As a Local Hillarys Advisor, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence Be competent in DIY We support you to ensure you are able to deliver a professional service from your very first day and have created the complete starter package and a range of payment options to spread the cost of these essential tools. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. REGISTER YOUR INTEREST NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION.
Role : Aftersales Manager Automotive Salary £75,000 OTE & Company Car Location: Chiswick, London. Our client is an award-winning dealer group representing some of the best OEMs. Role You will lead and manage the Service and Aftersales team, including Parts Advisors, Service Advisors, Technicians and Drivers. You will manage, coach, and motivate your team to build long-term staff performance and progression. You will monitor performance against agreed targets and budgets, whilst challenging and driving performance ensuring the success for each individual site. As an Aftersales Manager, you will also analyse performance areas of weakness and appropriate targeted marketing activity whilst monitoring and working to monthly, quarterly, and annual targets. Requirements As a person you are a leader, you can influence and motivate a team effectively with your energetic nature. You have a customer-centric mind-set, excellent communication and negation skills and are also commercially aware. As a committed and self-motivated individual, you will be able to drive and influence your team by providing consistent guidance and support. As a leader you are supportive and clear with communicating. You provide guidance to ensure team members can thrive and develop. You will be able to maintain a trusting environment to be able to extract and recognise individual skills from each member of the team. Experience To be successful within this role as an Aftersales manager you will have the commitment, motivation, and flexibility to lead and drive two separate sites to individual success. You will also hold a comprehensive knowledge of the motor trade and a methodical and logical mind-set to ensure consistency in the success of each individual team. • At least 3 years in a Service Manager or Aftersales Manager position • Excellent communication and negotiation skills • Can influence and motivate a team effectively • Can maintain a methodical and logical approach to varying workloads
May 18, 2024
Full time
Role : Aftersales Manager Automotive Salary £75,000 OTE & Company Car Location: Chiswick, London. Our client is an award-winning dealer group representing some of the best OEMs. Role You will lead and manage the Service and Aftersales team, including Parts Advisors, Service Advisors, Technicians and Drivers. You will manage, coach, and motivate your team to build long-term staff performance and progression. You will monitor performance against agreed targets and budgets, whilst challenging and driving performance ensuring the success for each individual site. As an Aftersales Manager, you will also analyse performance areas of weakness and appropriate targeted marketing activity whilst monitoring and working to monthly, quarterly, and annual targets. Requirements As a person you are a leader, you can influence and motivate a team effectively with your energetic nature. You have a customer-centric mind-set, excellent communication and negation skills and are also commercially aware. As a committed and self-motivated individual, you will be able to drive and influence your team by providing consistent guidance and support. As a leader you are supportive and clear with communicating. You provide guidance to ensure team members can thrive and develop. You will be able to maintain a trusting environment to be able to extract and recognise individual skills from each member of the team. Experience To be successful within this role as an Aftersales manager you will have the commitment, motivation, and flexibility to lead and drive two separate sites to individual success. You will also hold a comprehensive knowledge of the motor trade and a methodical and logical mind-set to ensure consistency in the success of each individual team. • At least 3 years in a Service Manager or Aftersales Manager position • Excellent communication and negotiation skills • Can influence and motivate a team effectively • Can maintain a methodical and logical approach to varying workloads
Do you have a passion for providing excellent customer service? Would you like to work for a company that has been awarded as Top Employer for the third year running? Looking to start a new career in customer service? My client, an award winning and highly regarded insurance company based in Gloucester, are looking for Customer Service Advisors to join their growing and fast-paced team. Responsibilities Provide excellent customer service via telephone and email. Complete basic administration tasks Establishing the needs of the customer through questioning and being naturally inquisitive. Be empathetic to customers needs and situations. Skills required No previous experience within insurance required A passion for customer service Ability to work under pressure and multi-task Work well in a team. Benefits A competitive pension for which the company will pay twice the amount. Full training provided 25 days annual leave with the option to buy 10 additional days. Annual bonus based on personal and company performance. Excellent benefits package! (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers) Regular wellbeing activities - support groups, yoga, mindfulness sessions, Sports and Social Club events and more Fantastic office space with parking available Hybrid working options. If this role is of interest to you then please get in contact with Alice at i2i Recruitment today for immediate consideration! We like to speak to every application, but due to the current climate this is not always possible. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.
May 18, 2024
Full time
Do you have a passion for providing excellent customer service? Would you like to work for a company that has been awarded as Top Employer for the third year running? Looking to start a new career in customer service? My client, an award winning and highly regarded insurance company based in Gloucester, are looking for Customer Service Advisors to join their growing and fast-paced team. Responsibilities Provide excellent customer service via telephone and email. Complete basic administration tasks Establishing the needs of the customer through questioning and being naturally inquisitive. Be empathetic to customers needs and situations. Skills required No previous experience within insurance required A passion for customer service Ability to work under pressure and multi-task Work well in a team. Benefits A competitive pension for which the company will pay twice the amount. Full training provided 25 days annual leave with the option to buy 10 additional days. Annual bonus based on personal and company performance. Excellent benefits package! (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers) Regular wellbeing activities - support groups, yoga, mindfulness sessions, Sports and Social Club events and more Fantastic office space with parking available Hybrid working options. If this role is of interest to you then please get in contact with Alice at i2i Recruitment today for immediate consideration! We like to speak to every application, but due to the current climate this is not always possible. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.
Business Unit: Chief Operating Office Salary range: £68,000 - £92,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Technical Lead to spearhead our COE service capabilities, guiding on platform enablement and adoption strategy, shaping our platform roadmap, and evaluating and implementing new service component capabilities to create the foundational services upon which projects/squads can develop their solutions. You will work closely with our Microsoft fast-track advisors, 3rd party partners and our platform service teams to safeguard service effectiveness and coordinate evergreen strategy and the introduction of new Power Platform service components and capabilities in line with our wider Microsoft ecosystem controls. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing As custodian of our Power Platform component register and technical service capabilities, you will be responsible for safeguarding platform adoption, maintaining our governance controls and enforcing standards and best practice across our pro-dev and citizen-dev communities. Working collaboratively with COE leadership to develop and implement a platform enablement and adoption strategy for the Power Platform, incorporating evergreen requirements as well as COE approved design patterns. Working with our COE SMEs to build foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. Working collaboratively with SMEs from Microsoft, our 3rd party partners and from within the business to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use and where applicable, forming an implementation plan to test these ahead of general release. This includes the Microsoft Wave Releases and product specific updates. Providing technical oversight of our platform operations, including capacity management, service management, environment management, user and licensing management and security controls. Acting as a gatekeeper and safety-net for our Power Platform service, supporting COE leadership by proactively identifying risks and issues and intervening to prevent problems before they happen. Working with the COE team to document standards and best practices for adoption and implementation of Power Platform components and services, ensuring all documentation is accurate, consistent and up-to-date and in line with latest features and best-practice guidance from Microsoft. Leading and mentoring COE colleagues to support their development and to advance collective skills and capabilities within the COE. We need you to have Extensive experience (5+ years) in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power BI, preferably in a Technical Lead or Solution Architect role. Extensive knowledge and experience in applying best practices and standards for developing and maintaining secure, scalable, and performant solutions on the Microsoft Power Platform, with a deep understanding of its capabilities and limitations and how to leverage them to meet business requirements. Knowledge and experience in designing, implementing and managing complex Power Platform environment strategies to support coexistence and effective route-to-live, preferably using automated pipeline deployment via Azure DevOps. Knowledge and experience implementing the many integration options and methods for connecting the Microsoft Power Platform with other Microsoft and 3rd party services and data sources, including Microsoft 365 and Azure services. Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential Experience performing in a Centre Of Excellence role, ideally in a Microsoft Power Platform capacity. Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 16 May 2024 GMT Daylight Time Applications close: 30 May 2024 GMT Daylight Time
May 18, 2024
Full time
Business Unit: Chief Operating Office Salary range: £68,000 - £92,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Technical Lead to spearhead our COE service capabilities, guiding on platform enablement and adoption strategy, shaping our platform roadmap, and evaluating and implementing new service component capabilities to create the foundational services upon which projects/squads can develop their solutions. You will work closely with our Microsoft fast-track advisors, 3rd party partners and our platform service teams to safeguard service effectiveness and coordinate evergreen strategy and the introduction of new Power Platform service components and capabilities in line with our wider Microsoft ecosystem controls. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing As custodian of our Power Platform component register and technical service capabilities, you will be responsible for safeguarding platform adoption, maintaining our governance controls and enforcing standards and best practice across our pro-dev and citizen-dev communities. Working collaboratively with COE leadership to develop and implement a platform enablement and adoption strategy for the Power Platform, incorporating evergreen requirements as well as COE approved design patterns. Working with our COE SMEs to build foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. Working collaboratively with SMEs from Microsoft, our 3rd party partners and from within the business to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use and where applicable, forming an implementation plan to test these ahead of general release. This includes the Microsoft Wave Releases and product specific updates. Providing technical oversight of our platform operations, including capacity management, service management, environment management, user and licensing management and security controls. Acting as a gatekeeper and safety-net for our Power Platform service, supporting COE leadership by proactively identifying risks and issues and intervening to prevent problems before they happen. Working with the COE team to document standards and best practices for adoption and implementation of Power Platform components and services, ensuring all documentation is accurate, consistent and up-to-date and in line with latest features and best-practice guidance from Microsoft. Leading and mentoring COE colleagues to support their development and to advance collective skills and capabilities within the COE. We need you to have Extensive experience (5+ years) in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power BI, preferably in a Technical Lead or Solution Architect role. Extensive knowledge and experience in applying best practices and standards for developing and maintaining secure, scalable, and performant solutions on the Microsoft Power Platform, with a deep understanding of its capabilities and limitations and how to leverage them to meet business requirements. Knowledge and experience in designing, implementing and managing complex Power Platform environment strategies to support coexistence and effective route-to-live, preferably using automated pipeline deployment via Azure DevOps. Knowledge and experience implementing the many integration options and methods for connecting the Microsoft Power Platform with other Microsoft and 3rd party services and data sources, including Microsoft 365 and Azure services. Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential Experience performing in a Centre Of Excellence role, ideally in a Microsoft Power Platform capacity. Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 16 May 2024 GMT Daylight Time Applications close: 30 May 2024 GMT Daylight Time
Business Unit: Chief Operating Office Salary range: £68,000 - £90,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Senior Solution Designer to lead our COE design advisory and assurance services, guiding colleagues and project teams/squads on Power Platform best practice, design/development standards and alignment to strategic architecture. You will evaluate and approve design proposals, facilitate COE assurance review forums, and represent the COE in formal design boards. You will work closely with our Microsoft fast-track advisors, 3rd party partners, enterprise architecture and solution design community to determine and shape best practices and design standards. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing Working directly with our Enterprise Architecture leads to inform strategic architecture for the Power Platform and translate this into design patterns for solution designers across our tribes/projects. Working collaboratively with SMEs from Microsoft, our 3rd party partners and from within the business to shape solution ideas and determine approved patterns for the adoption and implementation of Power Platform solutions and services. Reviewing and impact assessing all Power Platform design submissions to ratify compliance with reference architecture and COE approved design patterns, with decision making authority on approval to proceed to build. Working with colleagues and projects/squads to provide SME advice during project initiation and ideation, guiding them on best practice, standards and what to consider as part of the design assurance process. Represent COE in technical governance forums, providing advice, feedback and decisions in relation to adoption and implementation of Power Platform components and services. Acting as a gatekeeper and safety-net for our Power Platform service, supporting COE leadership by proactively identifying risks and issues and intervening to prevent problems before they happen. Working with the COE team to document standards and best practices for adoption and implementation of Power Platform components and services, ensuring all documentation is accurate, consistent and up-to-date and in line with latest features and best-practice guidance from Microsoft. Leading and mentoring COE colleagues to support their development and to advance collective skills and capabilities within the COE. We need you to have Extensive experience (5+ years) in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power BI, preferably in a Solution Architect or Solution Designer role. Knowledge and experience in applying best practices and standards for developing and maintaining secure, scalable, and performant solutions on the Microsoft Power Platform. Extensive knowledge of the capabilities and limitations of the Microsoft Power Platform and how to leverage them to meet business requirements. Knowledge and experience implementing the many integration options and methods for connecting the Microsoft Power Platform with other Microsoft and 3rd party services and data sources, including Microsoft 365 and Azure services. Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential Experience performing in a Centre Of Excellence role, ideally in a Microsoft Power Platform capacity. Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 16 May 2024 GMT Daylight Time Applications close: 30 May 2024 GMT Daylight Time
May 18, 2024
Full time
Business Unit: Chief Operating Office Salary range: £68,000 - £90,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Senior Solution Designer to lead our COE design advisory and assurance services, guiding colleagues and project teams/squads on Power Platform best practice, design/development standards and alignment to strategic architecture. You will evaluate and approve design proposals, facilitate COE assurance review forums, and represent the COE in formal design boards. You will work closely with our Microsoft fast-track advisors, 3rd party partners, enterprise architecture and solution design community to determine and shape best practices and design standards. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing Working directly with our Enterprise Architecture leads to inform strategic architecture for the Power Platform and translate this into design patterns for solution designers across our tribes/projects. Working collaboratively with SMEs from Microsoft, our 3rd party partners and from within the business to shape solution ideas and determine approved patterns for the adoption and implementation of Power Platform solutions and services. Reviewing and impact assessing all Power Platform design submissions to ratify compliance with reference architecture and COE approved design patterns, with decision making authority on approval to proceed to build. Working with colleagues and projects/squads to provide SME advice during project initiation and ideation, guiding them on best practice, standards and what to consider as part of the design assurance process. Represent COE in technical governance forums, providing advice, feedback and decisions in relation to adoption and implementation of Power Platform components and services. Acting as a gatekeeper and safety-net for our Power Platform service, supporting COE leadership by proactively identifying risks and issues and intervening to prevent problems before they happen. Working with the COE team to document standards and best practices for adoption and implementation of Power Platform components and services, ensuring all documentation is accurate, consistent and up-to-date and in line with latest features and best-practice guidance from Microsoft. Leading and mentoring COE colleagues to support their development and to advance collective skills and capabilities within the COE. We need you to have Extensive experience (5+ years) in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power BI, preferably in a Solution Architect or Solution Designer role. Knowledge and experience in applying best practices and standards for developing and maintaining secure, scalable, and performant solutions on the Microsoft Power Platform. Extensive knowledge of the capabilities and limitations of the Microsoft Power Platform and how to leverage them to meet business requirements. Knowledge and experience implementing the many integration options and methods for connecting the Microsoft Power Platform with other Microsoft and 3rd party services and data sources, including Microsoft 365 and Azure services. Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential Experience performing in a Centre Of Excellence role, ideally in a Microsoft Power Platform capacity. Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 16 May 2024 GMT Daylight Time Applications close: 30 May 2024 GMT Daylight Time
About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role: The safety of our customers, and therefore building safety, is our number one priority. This role will work across our diverse geography & portfolio to ensure we take a coherent and co-ordinated approach to building safety at a time when expectations are rightly increasing. The successful candidate will be expected to manage and deliver projects forming part of the annual programme of remedial works related to Safer Building Department. You will need to co-ordinate and work collaboratively with external specialist services providers including legal, fire engineering, building consultancy and contractors to deliver programmes of remediation works to improve the safety of the homes we own and manage. You will contribute to the implementation and delivery of compliance within the changing legislative and regulatory framework. The role will be based in London but maybe required to travel to any area of operation to provide coverage to Midlands and East Anglia. The salary offered for this role is 66,248 - 69,735 dependent on experience. What you'll need to succeed: Successful relationship builder with other stakeholders such as statutory bodies, commissioners and legal advisors An excellent communicator across a wide range of audiences. Highly analytical and able to work with management data and comfortable with setting and working to business targets, business plans, project plans and key performance indicators. Degree qualified, ideally in a related field APM (PMQ) qualification desirable At least five years proven track record delivering complex multi tenure schemes or remedial works, on time and budget Excellent communication skills Strong intellect with the ability to analyse and act upon complex financial and non-financial information and reach speedy well-formed conclusions. Excellent negotiation and influencing skills. Good knowledge of Building Regulations and Building Control. Good understanding of fire safety and passive fire measures. Membership or working towards membership of a professional body, i.e. RICS, MCIOB, APM. To meet our commitment to providing safe, high-quality services to our customers we will complete a standard background check with the Disclosure and Barring service, once an offer of employment is made. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
May 18, 2024
Full time
About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role: The safety of our customers, and therefore building safety, is our number one priority. This role will work across our diverse geography & portfolio to ensure we take a coherent and co-ordinated approach to building safety at a time when expectations are rightly increasing. The successful candidate will be expected to manage and deliver projects forming part of the annual programme of remedial works related to Safer Building Department. You will need to co-ordinate and work collaboratively with external specialist services providers including legal, fire engineering, building consultancy and contractors to deliver programmes of remediation works to improve the safety of the homes we own and manage. You will contribute to the implementation and delivery of compliance within the changing legislative and regulatory framework. The role will be based in London but maybe required to travel to any area of operation to provide coverage to Midlands and East Anglia. The salary offered for this role is 66,248 - 69,735 dependent on experience. What you'll need to succeed: Successful relationship builder with other stakeholders such as statutory bodies, commissioners and legal advisors An excellent communicator across a wide range of audiences. Highly analytical and able to work with management data and comfortable with setting and working to business targets, business plans, project plans and key performance indicators. Degree qualified, ideally in a related field APM (PMQ) qualification desirable At least five years proven track record delivering complex multi tenure schemes or remedial works, on time and budget Excellent communication skills Strong intellect with the ability to analyse and act upon complex financial and non-financial information and reach speedy well-formed conclusions. Excellent negotiation and influencing skills. Good knowledge of Building Regulations and Building Control. Good understanding of fire safety and passive fire measures. Membership or working towards membership of a professional body, i.e. RICS, MCIOB, APM. To meet our commitment to providing safe, high-quality services to our customers we will complete a standard background check with the Disclosure and Barring service, once an offer of employment is made. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
A bit about the role: Our Retail Sales Advisors use their passion for both our products and providing a great service to support our customers in a genuine and friendly way. Working together with your team, youll be the face of your store, taking the time to understand a bit about your customers: their inspirations, individual styles and lifestyles to help them find exactly what they need from us click apply for full job details
May 18, 2024
Full time
A bit about the role: Our Retail Sales Advisors use their passion for both our products and providing a great service to support our customers in a genuine and friendly way. Working together with your team, youll be the face of your store, taking the time to understand a bit about your customers: their inspirations, individual styles and lifestyles to help them find exactly what they need from us click apply for full job details
Job Description Our client is currently a 4-vet practice with a 5th vet starting in January. Supported by 2 RVNs, 2 SVN's, and 1 VCA, alongside 6 Client Care Advisors, they strive for excellence in patient care across a wide range of cases and species. With surgery certificate holders and vets working towards certifications, including exotics, they aim to offer the highest standard of care. Their facilities include laparoscopic surgery, endoscopy, dental x-ray, and more, ensuring comprehensive care for their patients. The successful candidate will join a dynamic team, with opportunities to work on a variety of cases and species. They will collaborate closely with clinical and non-clinical teams, providing exceptional patient and customer care. Additionally, they will lead and support the nursing team, ensuring the smooth running of operations. Responsibilities: Work closely with clinical and non-clinical teams to deliver excellent patient and customer care. Provide guidance and support to the nursing team to achieve high levels of patient care. Coordinate with team members to ensure efficient daily operations. Manage bookings and maintain accurate records. Assist veterinarians during surgical procedures and radiography. Greet clients and pets, maintaining a professional and welcoming environment. Comply with all surgery policies and procedures, including health and safety regulations. Requirements: Experienced veterinary nurse with excellent customer service and communication skills. Ability to work effectively in a team and independently. Friendly, down-to-earth, and passionate about animal welfare. Fast learner with a willingness to engage in all aspects of the job. Interest in Clinical Coaching/Supervising and supporting student nurses advantageous. Benefits: Salary from 29,500 to 33,000 (FTE), dependent on experience. CPD allowance and support. Enhanced pension scheme. Paid memberships (RCVS, BVNA, etc.). Enhanced holiday allowance of 6.6 weeks. Extra day off for your birthday. Option for subsidised Private Healthcare. Exclusive company discounts and rewards, including 20% off at Vets4Pets, Pets at Home, and the Groom Room. If you're dedicated, passionate about animal care, and seeking a supportive environment to grow your career, Ou r client encourages you to apply. Is this job not what you were looking for? We have plenty of opportunities for veterinary professionals on our website.
May 18, 2024
Full time
Job Description Our client is currently a 4-vet practice with a 5th vet starting in January. Supported by 2 RVNs, 2 SVN's, and 1 VCA, alongside 6 Client Care Advisors, they strive for excellence in patient care across a wide range of cases and species. With surgery certificate holders and vets working towards certifications, including exotics, they aim to offer the highest standard of care. Their facilities include laparoscopic surgery, endoscopy, dental x-ray, and more, ensuring comprehensive care for their patients. The successful candidate will join a dynamic team, with opportunities to work on a variety of cases and species. They will collaborate closely with clinical and non-clinical teams, providing exceptional patient and customer care. Additionally, they will lead and support the nursing team, ensuring the smooth running of operations. Responsibilities: Work closely with clinical and non-clinical teams to deliver excellent patient and customer care. Provide guidance and support to the nursing team to achieve high levels of patient care. Coordinate with team members to ensure efficient daily operations. Manage bookings and maintain accurate records. Assist veterinarians during surgical procedures and radiography. Greet clients and pets, maintaining a professional and welcoming environment. Comply with all surgery policies and procedures, including health and safety regulations. Requirements: Experienced veterinary nurse with excellent customer service and communication skills. Ability to work effectively in a team and independently. Friendly, down-to-earth, and passionate about animal welfare. Fast learner with a willingness to engage in all aspects of the job. Interest in Clinical Coaching/Supervising and supporting student nurses advantageous. Benefits: Salary from 29,500 to 33,000 (FTE), dependent on experience. CPD allowance and support. Enhanced pension scheme. Paid memberships (RCVS, BVNA, etc.). Enhanced holiday allowance of 6.6 weeks. Extra day off for your birthday. Option for subsidised Private Healthcare. Exclusive company discounts and rewards, including 20% off at Vets4Pets, Pets at Home, and the Groom Room. If you're dedicated, passionate about animal care, and seeking a supportive environment to grow your career, Ou r client encourages you to apply. Is this job not what you were looking for? We have plenty of opportunities for veterinary professionals on our website.
Please follow link through to advert. Role closes to apply 11:55 pm on Thursday 30th May 2024 About the Team Large Business (LB) is responsible for around 2,000 of the largest businesses that pay a significant proportion of the total business taxes and duties that HMRC collects. The Litigation Team within LB is responsible for transitioning tax and duty investigations into litigation where disputes cannot be settled by agreement. Our work currently includes transfer pricing, diverted profits, and other international direct tax risks, but we are in the process of growing our scope to cover litigation of other taxes and duties. The team is a mix of tax professionals and litigation support officers who are generally recent law graduates. We work closely with the investigation teams, technical/policy specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally, to prepare cases for the First-tier Tribunal (Tax) and beyond. About the Role HMRC is offering an exciting opportunity to join the Litigation Team as a Litigation Support Officer based in either Bristol, Edinburgh, Leeds or Manchester. Joining one of the largest Civil Service departments and work in a fast multifaceted environment where they will support HMRC s tax professionals and lawyers in providing high quality services. The post offers excellent professional and personal development opportunities. HMRC normally seeks to settle tax disputes by reaching agreement thought negotiation. However, where this is not possible resolution may be via litigation. The LB Litigation Team becomes involved in a case as a decision is taken to litigate, and at this point, a sub team is formed which will include yourself and experienced tax professionals from the LB Litigation team who will direct and support your work. Collaborating with the existing investigation team, head office policy/technical specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally. Using your legal and litigation experience to help the team prepare those cases for hearings before the First-tier Tribunal (Tax). Crafting and preparing evidential material and to ensure that this is identified, organised and in a format suitable for submission to the Tribunal, sometimes at very short notice. This is a challenging, but ultimately highly rewarding role, requiring you to: Work flexibly and as part of a team, working with and maintaining good relationships with colleagues and customers. Have determination to ensure the completion of tasks and take ownership for your own area of work. Have good interpersonal skills and dedication to ensuring deadlines are met. Developing on your good level of knowledge, skills and understanding and work as part of multidisciplinary teams formed from across HMRC. Both the LB Litigation Team, and the wider HMRC teams with which you will work, are geographically disperse. Most meetings are via online conferencing but there will be occasions when travel is required. Person Specification Specific duties vary but will include some of the following: Review and collate documentation acquired during investigations. Prepare fact papers, chronologies and assisting with the preparation of witness statements. Identify relevant documents and produce bundles for submission to the Tribunal, providing support with the drafting of statements of case and other key documents for submission to the Tribunal. Attend meetings with external legal advisors (Counsel) and prepare notes of discussions whilst engaging with external expert advisors/witnesses. Gaining quick understanding of our specialist processes that are key to the delivery of work in the area to which you are appointed. Essential Criteria Demonstrating qualifications to degree level in law or who have completed a Graduate Diploma in Law, have achieved CILEx level 6 or completed a pre-PEAT training contract OR recent and meaningful experience as a paralegal in a litigation environment. Flexibility while working, as part of a team whilst working with and maintaining good relationships with colleagues and customers. Using phenomenal communication and listening skills to meet deadlines and manage your own workload responsibly. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Working Together Technical skills We'll assess you against these technical skills during the selection process: You will be asked to give a presentation to demonstrate your ability to distinguish fact from assertion or speculation through reviewing a short written statement. Further details will be provided to you prior to the interview.
May 18, 2024
Full time
Please follow link through to advert. Role closes to apply 11:55 pm on Thursday 30th May 2024 About the Team Large Business (LB) is responsible for around 2,000 of the largest businesses that pay a significant proportion of the total business taxes and duties that HMRC collects. The Litigation Team within LB is responsible for transitioning tax and duty investigations into litigation where disputes cannot be settled by agreement. Our work currently includes transfer pricing, diverted profits, and other international direct tax risks, but we are in the process of growing our scope to cover litigation of other taxes and duties. The team is a mix of tax professionals and litigation support officers who are generally recent law graduates. We work closely with the investigation teams, technical/policy specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally, to prepare cases for the First-tier Tribunal (Tax) and beyond. About the Role HMRC is offering an exciting opportunity to join the Litigation Team as a Litigation Support Officer based in either Bristol, Edinburgh, Leeds or Manchester. Joining one of the largest Civil Service departments and work in a fast multifaceted environment where they will support HMRC s tax professionals and lawyers in providing high quality services. The post offers excellent professional and personal development opportunities. HMRC normally seeks to settle tax disputes by reaching agreement thought negotiation. However, where this is not possible resolution may be via litigation. The LB Litigation Team becomes involved in a case as a decision is taken to litigate, and at this point, a sub team is formed which will include yourself and experienced tax professionals from the LB Litigation team who will direct and support your work. Collaborating with the existing investigation team, head office policy/technical specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally. Using your legal and litigation experience to help the team prepare those cases for hearings before the First-tier Tribunal (Tax). Crafting and preparing evidential material and to ensure that this is identified, organised and in a format suitable for submission to the Tribunal, sometimes at very short notice. This is a challenging, but ultimately highly rewarding role, requiring you to: Work flexibly and as part of a team, working with and maintaining good relationships with colleagues and customers. Have determination to ensure the completion of tasks and take ownership for your own area of work. Have good interpersonal skills and dedication to ensuring deadlines are met. Developing on your good level of knowledge, skills and understanding and work as part of multidisciplinary teams formed from across HMRC. Both the LB Litigation Team, and the wider HMRC teams with which you will work, are geographically disperse. Most meetings are via online conferencing but there will be occasions when travel is required. Person Specification Specific duties vary but will include some of the following: Review and collate documentation acquired during investigations. Prepare fact papers, chronologies and assisting with the preparation of witness statements. Identify relevant documents and produce bundles for submission to the Tribunal, providing support with the drafting of statements of case and other key documents for submission to the Tribunal. Attend meetings with external legal advisors (Counsel) and prepare notes of discussions whilst engaging with external expert advisors/witnesses. Gaining quick understanding of our specialist processes that are key to the delivery of work in the area to which you are appointed. Essential Criteria Demonstrating qualifications to degree level in law or who have completed a Graduate Diploma in Law, have achieved CILEx level 6 or completed a pre-PEAT training contract OR recent and meaningful experience as a paralegal in a litigation environment. Flexibility while working, as part of a team whilst working with and maintaining good relationships with colleagues and customers. Using phenomenal communication and listening skills to meet deadlines and manage your own workload responsibly. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Working Together Technical skills We'll assess you against these technical skills during the selection process: You will be asked to give a presentation to demonstrate your ability to distinguish fact from assertion or speculation through reviewing a short written statement. Further details will be provided to you prior to the interview.
Please follow link through to advert. Role closes to apply 11:55 pm on Thursday 30th May 2024 About the Team Large Business (LB) is responsible for around 2,000 of the largest businesses that pay a significant proportion of the total business taxes and duties that HMRC collects. The Litigation Team within LB is responsible for transitioning tax and duty investigations into litigation where disputes cannot be settled by agreement. Our work currently includes transfer pricing, diverted profits, and other international direct tax risks, but we are in the process of growing our scope to cover litigation of other taxes and duties. The team is a mix of tax professionals and litigation support officers who are generally recent law graduates. We work closely with the investigation teams, technical/policy specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally, to prepare cases for the First-tier Tribunal (Tax) and beyond. About the Role HMRC is offering an exciting opportunity to join the Litigation Team as a Litigation Support Officer based in either Bristol, Edinburgh, Leeds or Manchester. Joining one of the largest Civil Service departments and work in a fast multifaceted environment where they will support HMRC s tax professionals and lawyers in providing high quality services. The post offers excellent professional and personal development opportunities. HMRC normally seeks to settle tax disputes by reaching agreement thought negotiation. However, where this is not possible resolution may be via litigation. The LB Litigation Team becomes involved in a case as a decision is taken to litigate, and at this point, a sub team is formed which will include yourself and experienced tax professionals from the LB Litigation team who will direct and support your work. Collaborating with the existing investigation team, head office policy/technical specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally. Using your legal and litigation experience to help the team prepare those cases for hearings before the First-tier Tribunal (Tax). Crafting and preparing evidential material and to ensure that this is identified, organised and in a format suitable for submission to the Tribunal, sometimes at very short notice. This is a challenging, but ultimately highly rewarding role, requiring you to: Work flexibly and as part of a team, working with and maintaining good relationships with colleagues and customers. Have determination to ensure the completion of tasks and take ownership for your own area of work. Have good interpersonal skills and dedication to ensuring deadlines are met. Developing on your good level of knowledge, skills and understanding and work as part of multidisciplinary teams formed from across HMRC. Both the LB Litigation Team, and the wider HMRC teams with which you will work, are geographically disperse. Most meetings are via online conferencing but there will be occasions when travel is required. Person Specification Specific duties vary but will include some of the following: Review and collate documentation acquired during investigations. Prepare fact papers, chronologies and assisting with the preparation of witness statements. Identify relevant documents and produce bundles for submission to the Tribunal, providing support with the drafting of statements of case and other key documents for submission to the Tribunal. Attend meetings with external legal advisors (Counsel) and prepare notes of discussions whilst engaging with external expert advisors/witnesses. Gaining quick understanding of our specialist processes that are key to the delivery of work in the area to which you are appointed. Essential Criteria Demonstrating qualifications to degree level in law or who have completed a Graduate Diploma in Law, have achieved CILEx level 6 or completed a pre-PEAT training contract OR recent and meaningful experience as a paralegal in a litigation environment. Flexibility while working, as part of a team whilst working with and maintaining good relationships with colleagues and customers. Using phenomenal communication and listening skills to meet deadlines and manage your own workload responsibly. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Working Together Technical skills We'll assess you against these technical skills during the selection process: You will be asked to give a presentation to demonstrate your ability to distinguish fact from assertion or speculation through reviewing a short written statement. Further details will be provided to you prior to the interview.
May 18, 2024
Full time
Please follow link through to advert. Role closes to apply 11:55 pm on Thursday 30th May 2024 About the Team Large Business (LB) is responsible for around 2,000 of the largest businesses that pay a significant proportion of the total business taxes and duties that HMRC collects. The Litigation Team within LB is responsible for transitioning tax and duty investigations into litigation where disputes cannot be settled by agreement. Our work currently includes transfer pricing, diverted profits, and other international direct tax risks, but we are in the process of growing our scope to cover litigation of other taxes and duties. The team is a mix of tax professionals and litigation support officers who are generally recent law graduates. We work closely with the investigation teams, technical/policy specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally, to prepare cases for the First-tier Tribunal (Tax) and beyond. About the Role HMRC is offering an exciting opportunity to join the Litigation Team as a Litigation Support Officer based in either Bristol, Edinburgh, Leeds or Manchester. Joining one of the largest Civil Service departments and work in a fast multifaceted environment where they will support HMRC s tax professionals and lawyers in providing high quality services. The post offers excellent professional and personal development opportunities. HMRC normally seeks to settle tax disputes by reaching agreement thought negotiation. However, where this is not possible resolution may be via litigation. The LB Litigation Team becomes involved in a case as a decision is taken to litigate, and at this point, a sub team is formed which will include yourself and experienced tax professionals from the LB Litigation team who will direct and support your work. Collaborating with the existing investigation team, head office policy/technical specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally. Using your legal and litigation experience to help the team prepare those cases for hearings before the First-tier Tribunal (Tax). Crafting and preparing evidential material and to ensure that this is identified, organised and in a format suitable for submission to the Tribunal, sometimes at very short notice. This is a challenging, but ultimately highly rewarding role, requiring you to: Work flexibly and as part of a team, working with and maintaining good relationships with colleagues and customers. Have determination to ensure the completion of tasks and take ownership for your own area of work. Have good interpersonal skills and dedication to ensuring deadlines are met. Developing on your good level of knowledge, skills and understanding and work as part of multidisciplinary teams formed from across HMRC. Both the LB Litigation Team, and the wider HMRC teams with which you will work, are geographically disperse. Most meetings are via online conferencing but there will be occasions when travel is required. Person Specification Specific duties vary but will include some of the following: Review and collate documentation acquired during investigations. Prepare fact papers, chronologies and assisting with the preparation of witness statements. Identify relevant documents and produce bundles for submission to the Tribunal, providing support with the drafting of statements of case and other key documents for submission to the Tribunal. Attend meetings with external legal advisors (Counsel) and prepare notes of discussions whilst engaging with external expert advisors/witnesses. Gaining quick understanding of our specialist processes that are key to the delivery of work in the area to which you are appointed. Essential Criteria Demonstrating qualifications to degree level in law or who have completed a Graduate Diploma in Law, have achieved CILEx level 6 or completed a pre-PEAT training contract OR recent and meaningful experience as a paralegal in a litigation environment. Flexibility while working, as part of a team whilst working with and maintaining good relationships with colleagues and customers. Using phenomenal communication and listening skills to meet deadlines and manage your own workload responsibly. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Working Together Technical skills We'll assess you against these technical skills during the selection process: You will be asked to give a presentation to demonstrate your ability to distinguish fact from assertion or speculation through reviewing a short written statement. Further details will be provided to you prior to the interview.
Please follow link through to advert. Role closes to apply 11:55 pm on Thursday 30th May 2024 About the Team Large Business (LB) is responsible for around 2,000 of the largest businesses that pay a significant proportion of the total business taxes and duties that HMRC collects. The Litigation Team within LB is responsible for transitioning tax and duty investigations into litigation where disputes cannot be settled by agreement. Our work currently includes transfer pricing, diverted profits, and other international direct tax risks, but we are in the process of growing our scope to cover litigation of other taxes and duties. The team is a mix of tax professionals and litigation support officers who are generally recent law graduates. We work closely with the investigation teams, technical/policy specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally, to prepare cases for the First-tier Tribunal (Tax) and beyond. About the Role HMRC is offering an exciting opportunity to join the Litigation Team as a Litigation Support Officer based in either Bristol, Edinburgh, Leeds or Manchester. Joining one of the largest Civil Service departments and work in a fast multifaceted environment where they will support HMRC s tax professionals and lawyers in providing high quality services. The post offers excellent professional and personal development opportunities. HMRC normally seeks to settle tax disputes by reaching agreement thought negotiation. However, where this is not possible resolution may be via litigation. The LB Litigation Team becomes involved in a case as a decision is taken to litigate, and at this point, a sub team is formed which will include yourself and experienced tax professionals from the LB Litigation team who will direct and support your work. Collaborating with the existing investigation team, head office policy/technical specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally. Using your legal and litigation experience to help the team prepare those cases for hearings before the First-tier Tribunal (Tax). Crafting and preparing evidential material and to ensure that this is identified, organised and in a format suitable for submission to the Tribunal, sometimes at very short notice. This is a challenging, but ultimately highly rewarding role, requiring you to: Work flexibly and as part of a team, working with and maintaining good relationships with colleagues and customers. Have determination to ensure the completion of tasks and take ownership for your own area of work. Have good interpersonal skills and dedication to ensuring deadlines are met. Developing on your good level of knowledge, skills and understanding and work as part of multidisciplinary teams formed from across HMRC. Both the LB Litigation Team, and the wider HMRC teams with which you will work, are geographically disperse. Most meetings are via online conferencing but there will be occasions when travel is required. Person Specification Specific duties vary but will include some of the following: Review and collate documentation acquired during investigations. Prepare fact papers, chronologies and assisting with the preparation of witness statements. Identify relevant documents and produce bundles for submission to the Tribunal, providing support with the drafting of statements of case and other key documents for submission to the Tribunal. Attend meetings with external legal advisors (Counsel) and prepare notes of discussions whilst engaging with external expert advisors/witnesses. Gaining quick understanding of our specialist processes that are key to the delivery of work in the area to which you are appointed. Essential Criteria Demonstrating qualifications to degree level in law or who have completed a Graduate Diploma in Law, have achieved CILEx level 6 or completed a pre-PEAT training contract OR recent and meaningful experience as a paralegal in a litigation environment. Flexibility while working, as part of a team whilst working with and maintaining good relationships with colleagues and customers. Using phenomenal communication and listening skills to meet deadlines and manage your own workload responsibly. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Working Together Technical skills We'll assess you against these technical skills during the selection process: You will be asked to give a presentation to demonstrate your ability to distinguish fact from assertion or speculation through reviewing a short written statement. Further details will be provided to you prior to the interview.
May 18, 2024
Full time
Please follow link through to advert. Role closes to apply 11:55 pm on Thursday 30th May 2024 About the Team Large Business (LB) is responsible for around 2,000 of the largest businesses that pay a significant proportion of the total business taxes and duties that HMRC collects. The Litigation Team within LB is responsible for transitioning tax and duty investigations into litigation where disputes cannot be settled by agreement. Our work currently includes transfer pricing, diverted profits, and other international direct tax risks, but we are in the process of growing our scope to cover litigation of other taxes and duties. The team is a mix of tax professionals and litigation support officers who are generally recent law graduates. We work closely with the investigation teams, technical/policy specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally, to prepare cases for the First-tier Tribunal (Tax) and beyond. About the Role HMRC is offering an exciting opportunity to join the Litigation Team as a Litigation Support Officer based in either Bristol, Edinburgh, Leeds or Manchester. Joining one of the largest Civil Service departments and work in a fast multifaceted environment where they will support HMRC s tax professionals and lawyers in providing high quality services. The post offers excellent professional and personal development opportunities. HMRC normally seeks to settle tax disputes by reaching agreement thought negotiation. However, where this is not possible resolution may be via litigation. The LB Litigation Team becomes involved in a case as a decision is taken to litigate, and at this point, a sub team is formed which will include yourself and experienced tax professionals from the LB Litigation team who will direct and support your work. Collaborating with the existing investigation team, head office policy/technical specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally. Using your legal and litigation experience to help the team prepare those cases for hearings before the First-tier Tribunal (Tax). Crafting and preparing evidential material and to ensure that this is identified, organised and in a format suitable for submission to the Tribunal, sometimes at very short notice. This is a challenging, but ultimately highly rewarding role, requiring you to: Work flexibly and as part of a team, working with and maintaining good relationships with colleagues and customers. Have determination to ensure the completion of tasks and take ownership for your own area of work. Have good interpersonal skills and dedication to ensuring deadlines are met. Developing on your good level of knowledge, skills and understanding and work as part of multidisciplinary teams formed from across HMRC. Both the LB Litigation Team, and the wider HMRC teams with which you will work, are geographically disperse. Most meetings are via online conferencing but there will be occasions when travel is required. Person Specification Specific duties vary but will include some of the following: Review and collate documentation acquired during investigations. Prepare fact papers, chronologies and assisting with the preparation of witness statements. Identify relevant documents and produce bundles for submission to the Tribunal, providing support with the drafting of statements of case and other key documents for submission to the Tribunal. Attend meetings with external legal advisors (Counsel) and prepare notes of discussions whilst engaging with external expert advisors/witnesses. Gaining quick understanding of our specialist processes that are key to the delivery of work in the area to which you are appointed. Essential Criteria Demonstrating qualifications to degree level in law or who have completed a Graduate Diploma in Law, have achieved CILEx level 6 or completed a pre-PEAT training contract OR recent and meaningful experience as a paralegal in a litigation environment. Flexibility while working, as part of a team whilst working with and maintaining good relationships with colleagues and customers. Using phenomenal communication and listening skills to meet deadlines and manage your own workload responsibly. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Working Together Technical skills We'll assess you against these technical skills during the selection process: You will be asked to give a presentation to demonstrate your ability to distinguish fact from assertion or speculation through reviewing a short written statement. Further details will be provided to you prior to the interview.
Please follow link through to advert. Role closes to apply 11:55 pm on Thursday 30th May 2024 About the Team Large Business (LB) is responsible for around 2,000 of the largest businesses that pay a significant proportion of the total business taxes and duties that HMRC collects. The Litigation Team within LB is responsible for transitioning tax and duty investigations into litigation where disputes cannot be settled by agreement. Our work currently includes transfer pricing, diverted profits, and other international direct tax risks, but we are in the process of growing our scope to cover litigation of other taxes and duties. The team is a mix of tax professionals and litigation support officers who are generally recent law graduates. We work closely with the investigation teams, technical/policy specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally, to prepare cases for the First-tier Tribunal (Tax) and beyond. About the Role HMRC is offering an exciting opportunity to join the Litigation Team as a Litigation Support Officer based in either Bristol, Edinburgh, Leeds or Manchester. Joining one of the largest Civil Service departments and work in a fast multifaceted environment where they will support HMRC s tax professionals and lawyers in providing high quality services. The post offers excellent professional and personal development opportunities. HMRC normally seeks to settle tax disputes by reaching agreement thought negotiation. However, where this is not possible resolution may be via litigation. The LB Litigation Team becomes involved in a case as a decision is taken to litigate, and at this point, a sub team is formed which will include yourself and experienced tax professionals from the LB Litigation team who will direct and support your work. Collaborating with the existing investigation team, head office policy/technical specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally. Using your legal and litigation experience to help the team prepare those cases for hearings before the First-tier Tribunal (Tax). Crafting and preparing evidential material and to ensure that this is identified, organised and in a format suitable for submission to the Tribunal, sometimes at very short notice. This is a challenging, but ultimately highly rewarding role, requiring you to: Work flexibly and as part of a team, working with and maintaining good relationships with colleagues and customers. Have determination to ensure the completion of tasks and take ownership for your own area of work. Have good interpersonal skills and dedication to ensuring deadlines are met. Developing on your good level of knowledge, skills and understanding and work as part of multidisciplinary teams formed from across HMRC. Both the LB Litigation Team, and the wider HMRC teams with which you will work, are geographically disperse. Most meetings are via online conferencing but there will be occasions when travel is required. Person Specification Specific duties vary but will include some of the following: Review and collate documentation acquired during investigations. Prepare fact papers, chronologies and assisting with the preparation of witness statements. Identify relevant documents and produce bundles for submission to the Tribunal, providing support with the drafting of statements of case and other key documents for submission to the Tribunal. Attend meetings with external legal advisors (Counsel) and prepare notes of discussions whilst engaging with external expert advisors/witnesses. Gaining quick understanding of our specialist processes that are key to the delivery of work in the area to which you are appointed. Essential Criteria Demonstrating qualifications to degree level in law or who have completed a Graduate Diploma in Law, have achieved CILEx level 6 or completed a pre-PEAT training contract OR recent and meaningful experience as a paralegal in a litigation environment. Flexibility while working, as part of a team whilst working with and maintaining good relationships with colleagues and customers. Using phenomenal communication and listening skills to meet deadlines and manage your own workload responsibly. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Working Together Technical skills We'll assess you against these technical skills during the selection process: You will be asked to give a presentation to demonstrate your ability to distinguish fact from assertion or speculation through reviewing a short written statement. Further details will be provided to you prior to the interview.
May 18, 2024
Full time
Please follow link through to advert. Role closes to apply 11:55 pm on Thursday 30th May 2024 About the Team Large Business (LB) is responsible for around 2,000 of the largest businesses that pay a significant proportion of the total business taxes and duties that HMRC collects. The Litigation Team within LB is responsible for transitioning tax and duty investigations into litigation where disputes cannot be settled by agreement. Our work currently includes transfer pricing, diverted profits, and other international direct tax risks, but we are in the process of growing our scope to cover litigation of other taxes and duties. The team is a mix of tax professionals and litigation support officers who are generally recent law graduates. We work closely with the investigation teams, technical/policy specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally, to prepare cases for the First-tier Tribunal (Tax) and beyond. About the Role HMRC is offering an exciting opportunity to join the Litigation Team as a Litigation Support Officer based in either Bristol, Edinburgh, Leeds or Manchester. Joining one of the largest Civil Service departments and work in a fast multifaceted environment where they will support HMRC s tax professionals and lawyers in providing high quality services. The post offers excellent professional and personal development opportunities. HMRC normally seeks to settle tax disputes by reaching agreement thought negotiation. However, where this is not possible resolution may be via litigation. The LB Litigation Team becomes involved in a case as a decision is taken to litigate, and at this point, a sub team is formed which will include yourself and experienced tax professionals from the LB Litigation team who will direct and support your work. Collaborating with the existing investigation team, head office policy/technical specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally. Using your legal and litigation experience to help the team prepare those cases for hearings before the First-tier Tribunal (Tax). Crafting and preparing evidential material and to ensure that this is identified, organised and in a format suitable for submission to the Tribunal, sometimes at very short notice. This is a challenging, but ultimately highly rewarding role, requiring you to: Work flexibly and as part of a team, working with and maintaining good relationships with colleagues and customers. Have determination to ensure the completion of tasks and take ownership for your own area of work. Have good interpersonal skills and dedication to ensuring deadlines are met. Developing on your good level of knowledge, skills and understanding and work as part of multidisciplinary teams formed from across HMRC. Both the LB Litigation Team, and the wider HMRC teams with which you will work, are geographically disperse. Most meetings are via online conferencing but there will be occasions when travel is required. Person Specification Specific duties vary but will include some of the following: Review and collate documentation acquired during investigations. Prepare fact papers, chronologies and assisting with the preparation of witness statements. Identify relevant documents and produce bundles for submission to the Tribunal, providing support with the drafting of statements of case and other key documents for submission to the Tribunal. Attend meetings with external legal advisors (Counsel) and prepare notes of discussions whilst engaging with external expert advisors/witnesses. Gaining quick understanding of our specialist processes that are key to the delivery of work in the area to which you are appointed. Essential Criteria Demonstrating qualifications to degree level in law or who have completed a Graduate Diploma in Law, have achieved CILEx level 6 or completed a pre-PEAT training contract OR recent and meaningful experience as a paralegal in a litigation environment. Flexibility while working, as part of a team whilst working with and maintaining good relationships with colleagues and customers. Using phenomenal communication and listening skills to meet deadlines and manage your own workload responsibly. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Working Together Technical skills We'll assess you against these technical skills during the selection process: You will be asked to give a presentation to demonstrate your ability to distinguish fact from assertion or speculation through reviewing a short written statement. Further details will be provided to you prior to the interview.
The secret to our success? It s our Retail Advisors. Join one of our O2 stores and you ll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role or you re looking to take the next step in your career, if you re self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You ll be working 30 hours per week, and we ll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You ll get started in the role by attending our fantastic induction programme and we ll tell you all about our LEAP framework this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK s fastest broadband network. The nation s best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You re a true team player when it comes to hitting targets and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2 s products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
May 18, 2024
Full time
The secret to our success? It s our Retail Advisors. Join one of our O2 stores and you ll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role or you re looking to take the next step in your career, if you re self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You ll be working 30 hours per week, and we ll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You ll get started in the role by attending our fantastic induction programme and we ll tell you all about our LEAP framework this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK s fastest broadband network. The nation s best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You re a true team player when it comes to hitting targets and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2 s products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Life Insurance Advisor Essential Insurance Sale M33 £30,000 - £75,000+ a year Overview Due to the addition of several new contracts with wealth managers and the largest mortgage network in the UK we have seen a substantial increase in the volume of high-net worth quality enquiries. As a result, we require more skilled advisors to handle this market leading, quality business with higher-than-average conversion and commission rates. We fully acknowledge that without the right people and the 'human touch' of our passionate, energetic, and professional team, our customer-centric business does not exist. Essential Insurance is a fast-paced, dynamic environment where our people are rewarded for team collaboration and their individual contributions and work life balance is important - that's why the latest we expect you to work until is 7.30pm Monday to Thursday, and the latest anyone works until on a Friday is 2.30pm - ensuring that every week our staff have an extended weekend to spend with their loved ones. We offer a generous holiday package of 30 days per year, increasing to 35 days for longer serving staff. Salaries and incentive schemes are extremely generous and are focused on good customer outcomes, whilst ensuring hard work is rewarded and effort recognised appropriately - and a company pension scheme is open to all. Our modern 8000-square-foot offices are in the friendly and vibrant town of Sale, which is an extremely popular place to work thanks to easy transport links. The train, Metro station and Northwest motorway network are all located nearby (were just off J7 of the M60) - and there's ample free parking onsite and right outside the door which is a massive bonus! As one of the largest and fastest growing award-winning financial services businesses in Manchester we are looking to add to our team of nearly 100 staff to enable us to service our new enquiries. The Role All enquires are customer initiated (prospects are actively seeking to speak to an advisor about life insurance) and have either enquired directly online to us or been referred to us through one of our partners who are wealth managers and mortgage brokers. From receiving the initial enquiry, that is passed to you from our dedicated customer contact agents, you will conduct a fact find and offer advice to clients - converting the enquiries to policies over the phone. You will need good time management skills and a consultative approach, whilst providing every client with an exceptional level of customer service and ensuring all relevant documentation is completed appropriately. We have a dedicated team of admins and customer care staff to support you in this and you will be supported by your experienced team leader. Please only apply for this role if you have experience in life insurance Salary: £30,000 up to £75,000+ per year Benefits: 30 days holiday per year increasing to 35 days Extended weekend every week Regular company events Regular incentives (meals, trips vouchers etc.) Company pension Great onsite facilities in a modern office Schedule: Earliest start 9am Latest finish 7.30pm 2.30pm latest finish on Friday's No weekend working! Required experience: Financial Services: 12-18 months Life insurance sales: 12-18 months
May 18, 2024
Full time
Life Insurance Advisor Essential Insurance Sale M33 £30,000 - £75,000+ a year Overview Due to the addition of several new contracts with wealth managers and the largest mortgage network in the UK we have seen a substantial increase in the volume of high-net worth quality enquiries. As a result, we require more skilled advisors to handle this market leading, quality business with higher-than-average conversion and commission rates. We fully acknowledge that without the right people and the 'human touch' of our passionate, energetic, and professional team, our customer-centric business does not exist. Essential Insurance is a fast-paced, dynamic environment where our people are rewarded for team collaboration and their individual contributions and work life balance is important - that's why the latest we expect you to work until is 7.30pm Monday to Thursday, and the latest anyone works until on a Friday is 2.30pm - ensuring that every week our staff have an extended weekend to spend with their loved ones. We offer a generous holiday package of 30 days per year, increasing to 35 days for longer serving staff. Salaries and incentive schemes are extremely generous and are focused on good customer outcomes, whilst ensuring hard work is rewarded and effort recognised appropriately - and a company pension scheme is open to all. Our modern 8000-square-foot offices are in the friendly and vibrant town of Sale, which is an extremely popular place to work thanks to easy transport links. The train, Metro station and Northwest motorway network are all located nearby (were just off J7 of the M60) - and there's ample free parking onsite and right outside the door which is a massive bonus! As one of the largest and fastest growing award-winning financial services businesses in Manchester we are looking to add to our team of nearly 100 staff to enable us to service our new enquiries. The Role All enquires are customer initiated (prospects are actively seeking to speak to an advisor about life insurance) and have either enquired directly online to us or been referred to us through one of our partners who are wealth managers and mortgage brokers. From receiving the initial enquiry, that is passed to you from our dedicated customer contact agents, you will conduct a fact find and offer advice to clients - converting the enquiries to policies over the phone. You will need good time management skills and a consultative approach, whilst providing every client with an exceptional level of customer service and ensuring all relevant documentation is completed appropriately. We have a dedicated team of admins and customer care staff to support you in this and you will be supported by your experienced team leader. Please only apply for this role if you have experience in life insurance Salary: £30,000 up to £75,000+ per year Benefits: 30 days holiday per year increasing to 35 days Extended weekend every week Regular company events Regular incentives (meals, trips vouchers etc.) Company pension Great onsite facilities in a modern office Schedule: Earliest start 9am Latest finish 7.30pm 2.30pm latest finish on Friday's No weekend working! Required experience: Financial Services: 12-18 months Life insurance sales: 12-18 months
SNG Formerly Sovereign Housing Association
Christchurch, Dorset
Sovereign has recently merged with Network Homes to form the Sovereign Network Group (SNG). We provide over 84,000 homes and invest in communities across London and the South of England, aiming to offer quality affordable homes and places people love. We are committed to sustaining tenancies and ensuring customer satisfaction through effective income management and support services. We're pleased to have an opportunity for a Customer Accounts Manager to join our team and help manage and deliver our income recovery service. This role involves using data to make informed decisions and respond quickly to customer needs and external changes. You'll be based from our Christchurch office, with travel across South Hampshire and the Isle of Wight , and will take our hybrid approach combining office and home working Role : You will report to a Senior Customer Accounts Manager and lead a team of Customer Accounts Officers and Customer Income Advisors. Your focus will be on delivering an outstanding income recovery service across your locality, ensuring effective day-to-day income collection and related services. You'll collaborate with the wider management team to meet performance targets, operational goals, and industry best practices. Key Responsibilities: Lead and support a team, fostering a high-performing and professional environment. Work with the management team to meet challenging targets and deliver high levels of customer satisfaction, cost-effectiveness, and value for money. Ensure your team collaborates with other teams to provide a customer-centric service. Use a data-driven approach to improve service delivery and efficiency. Manage data related to income performance as per Sovereign's guidelines. Requirements: Experience in a similar role within social housing, including income recovery for various tenures. Knowledge of managing arrears in rented, leasehold, and shared ownership properties. Proven ability to lead and motivate a rent/income collection team. Up-to-date knowledge of legislation, regulations, and standards related to income collection. Experience in using data to drive service performance and deploy resources effectively. Strong leadership, communication, and interpersonal skills. Evidence of excellent customer service in a complex environment. Membership in a professional body like CIH (Chartered Institute of Housing) is a plus, but not essential. Benefits: £450 flex-pot annually, discounted shopping, and cycling scheme. 25 days holiday + bank holidays (with an extra day each year up to 30 days). Option to buy and sell up to 5 days holiday per year. Company pension scheme matched up to 12%, life cover at 4x your salary. Flexible working options. Private medical insurance, dental insurance, and critical illness cover options. We are committed to equality, diversity, and inclusion and believe you can truly be yourself at SNG. Visit our careers site to learn more about us and our values. Join us and make a real difference in people's lives. This is a fantastic opportunity to be part of an exciting period of change at SNG.
May 18, 2024
Full time
Sovereign has recently merged with Network Homes to form the Sovereign Network Group (SNG). We provide over 84,000 homes and invest in communities across London and the South of England, aiming to offer quality affordable homes and places people love. We are committed to sustaining tenancies and ensuring customer satisfaction through effective income management and support services. We're pleased to have an opportunity for a Customer Accounts Manager to join our team and help manage and deliver our income recovery service. This role involves using data to make informed decisions and respond quickly to customer needs and external changes. You'll be based from our Christchurch office, with travel across South Hampshire and the Isle of Wight , and will take our hybrid approach combining office and home working Role : You will report to a Senior Customer Accounts Manager and lead a team of Customer Accounts Officers and Customer Income Advisors. Your focus will be on delivering an outstanding income recovery service across your locality, ensuring effective day-to-day income collection and related services. You'll collaborate with the wider management team to meet performance targets, operational goals, and industry best practices. Key Responsibilities: Lead and support a team, fostering a high-performing and professional environment. Work with the management team to meet challenging targets and deliver high levels of customer satisfaction, cost-effectiveness, and value for money. Ensure your team collaborates with other teams to provide a customer-centric service. Use a data-driven approach to improve service delivery and efficiency. Manage data related to income performance as per Sovereign's guidelines. Requirements: Experience in a similar role within social housing, including income recovery for various tenures. Knowledge of managing arrears in rented, leasehold, and shared ownership properties. Proven ability to lead and motivate a rent/income collection team. Up-to-date knowledge of legislation, regulations, and standards related to income collection. Experience in using data to drive service performance and deploy resources effectively. Strong leadership, communication, and interpersonal skills. Evidence of excellent customer service in a complex environment. Membership in a professional body like CIH (Chartered Institute of Housing) is a plus, but not essential. Benefits: £450 flex-pot annually, discounted shopping, and cycling scheme. 25 days holiday + bank holidays (with an extra day each year up to 30 days). Option to buy and sell up to 5 days holiday per year. Company pension scheme matched up to 12%, life cover at 4x your salary. Flexible working options. Private medical insurance, dental insurance, and critical illness cover options. We are committed to equality, diversity, and inclusion and believe you can truly be yourself at SNG. Visit our careers site to learn more about us and our values. Join us and make a real difference in people's lives. This is a fantastic opportunity to be part of an exciting period of change at SNG.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
May 18, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.